2015 FORD FOCUS Steering Problems

I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering default on the dashboard and I can’t drive steering is too stiff , hard to turn

The contact owns a 2015 Ford Focus. The contact stated that while attempting to turn the steering wheel, the steering wheel was sticking and jerked abnormally, making it more difficult to maneuver the vehicle. The contact experienced resistance while turning the steering wheel to the left or the right. The contact stated that there was a rubbing, grinding, and scratching sound coming from the steering wheel. The contact stated that the jerking had gotten progressively worse and occurred while accelerating from being idle. The vehicle was taken to the dealer who diagnosed that the steering gear and rack and pinion had failed. The contact became aware of NHTSA Campaign Number: 14V514000 (Steering); that was related to the 2014 model vehicles. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

Mileage: 87,000

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the contact stated that there was an abnormal sound while turning the steering wheel. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the steering wheel seized momentarily, due to a sudden loss of power steering functionality, causing the vehicle to cross over to the other side of the road, eventually stopping in a patch of grass on the side of the road. The contact continued to drive the vehicle with manual steering. The dealer was contacted and informed of the failure. The vehicle had not been diagnosed or repaired. The dealer confirmed that the VIN was not under recall for the steering. The contact used a diagnostic tool and retrieved a power steering fault code. The manufacturer was not made aware of the failure. The failure mileage was 64,000.

Mileage: 64,000

I was driving on the freeway approaching a curve at about 45mph when I first experienced the wheel locking up. As I was trying to cut the wheel to the right, the steering wouldn't allow me to turn any further. Upon noticing this I immediately hit my breaks to avoid slamming into the median and hit the hazards lights to avoid have a rear end collision with the many cars driving behind me. Extremely terrifying experience and thankfully I avoided collision by acting fast, however someone else may not be as quick to avoid a potentially fatal event. Someone could have died, I could have died by losing the ability to control my steering. I thank god that total steering loss didn't happen while I was doing 60mph, I can only imagine how differently this could've ended. No lights or warnings popped up while that happened until I got off at my exit. Maybe about 3 miles later a warning stating "steering fault" popped up disappeared and then "total steering loss" appears across the dashboard. This was once I was in a residential area to stop the car while I am going down the road at 25mph. This left me unable to make any turns so I had to come to a complete stop. I have since gotten the car towed and now have to wait to get the car repaired. The power steering on the vehicle is out and since I have called the dealership, they've said the diagnostic fee alone is $190. I have yet to find out how much the parts and repair costs will be and I'm shocked that there has not been a recall including the 2015 Ford Focus for steering if they recalled the 2014 models for this same issue. This is a FATAL accident waiting to happen and needs to be recalled ASAP.

Power Steering loss of function.. Power steering module and motor failure.. Inoperable Steering Rack.. This is a documented problem in the 2014 Focus models, why not the 2015 Focus models.. My Power Steering is dead, my Steering Rack is Inoperable, and my Power Steering Module and Motor are dead.. My problems started happening in January 2024

I own a 2015 Ford Focus with 69,071 miles - low mileage. It's driven lightly. A couple of months ago, I was driving when suddenly the power steering went out and was extremely difficult to drive and manuever the vehicle. I went to the local dealership to schedule repairs and their computers were out so I couldn't even make an appt. So, I called Ford Motor Company about the power steering going out suddenly on my vehicle while driving to determine if my 2015 Ford Focus was covered for this repair in their current Ford Focus power steering recalls after finding thousands of cases reported for the exact same thing on 2010 - 2015 Ford Focus vehicles. I discovered that my vehicle is not included in the recalls. This is a very dangerous issue that Ford should take responsibility for the safety of their consumers and families who drive their products. There are 12 or more other active recalls for this vehicle presently - Side door latch replacement #20S15 where the doors can suddenly open while driving and fuel tank deformation and may crack in a crash # 15C11 for my vehicle. I took my vehicle to the local Ford dealership today to have the other 2 recalls completed and diagnose the power steering, only to be quoted $3014 for their VERY COMMON known power steering issue. They also did not complete the recall work when this was requested as a priority, so I am still driving around in this dangerous vehicle. Ford recalled 487,301+ 2015 Ford Fusions cars for this very same power steering issue. The recall # is 15S14. NHTSA Campaign #15V250000. Another power steering recall for 2015 Ford Fusion is #19S26 affecting 116,160+ vehicles NHTSA Campaign # 19V632000. Approximately 300,170 Ford Fusions were made in 2015 - how can only some be covered when this is such a common known issue? $3014 to repair the KNOWN issue is not acceptable and dangerous.

I have discovered this is a very common problem and should be recalled immediately. I bought this ford focus with 50k miles on it and the electrical power steering unit went out within 4 months. i have been driving it this way for 7 months. due to lack of grease or perhaps even lack of an engineered gasket, I believe water has gotten into my system and fried the electronics. this seems to be the most common problem with these electric power steering racks. i see several other models of this car recalled for this problem, why not mine? I'm already overpaying I shouldn't have to pay $1600 to fix this issue. I believe an immediate recall is in order based on how many thousands of people have the same problem as me and are out here driving without power steering.

UNKNOWN. Power steering assist fault message appeared. After driving the car on the road and stopping to fuel up and turning off the car the error message appeared. The power steering was not working making the steering wheel hard to turn. No warnings or errors prior and as well no error codes found via OBD reader. Safety was put at risk as I was not able to turn the wheel when trying to take off after stopping. Several people have complained online already about this same issue.

Now making a loud winding noise when I drive and turn.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The contact stated that the steering wheel had seized. The contact stated that the failure occurred during freezing temperature; however, after approximately 45 minutes, the vehicle warmed up and regained power steering functionality. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,000. The VIN was unavailable.

Mileage: 89,000

A warning saying steering assist failure appeared after which I couldn't turn the wheel more than 10 to 15 ° in either direction. I pulled over on the shoulder and 30 minutes later, the check message had disappeared the steering worked fine.

Start the vehicle, put it in reverse, stop and change gears to drive and the vehicle will not move forward the steering wheel jerks. I have to put the car in park turn off the engine and then power back on and try again.

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering rack failure. The mechanic informed the contact that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

My vehicle began making loud rubbing noises when turning and then in addition, progressed to having trouble steering. I took it to a shop that advised me that I needed a new rack and pinion steering system. I took the vehicle home and when I went to get return to the garage to have it replaced, the car would not turn at all except with extreme force; I had to have it towed. I had to pay for an entire new rack and pinion steering (and labor) and for the front end to be aligned after. I checked and even though there are numerous complaints, there is no recall.

I was driving home from work when I got a "steering fault" notification, followed by very limited control over my vehicle's steering system. I was going between 55-65 miles, as I was on an expressway, and came very close to colliding with other vehicles on multiple occasions. I was able to make it home and then when I went to drive it to the shop for repairs, I received the "steering loss" notification and I could no longer move my vehicle. There are quite a few noted complaints about Ford's power steering assist failing with the Focus and many other models.

I started to notice a rubbing sound when I would turn the steering wheel. I also noticed when I turned the wheel to the right, there was a slight hesitating resistance. A week later, I was going down the highway about 70 mph, when a warning message popped up “power steering fault”. At that moment, the steering completely lost power and it was difficult to steer. Going at that speed on a busy highway was very dangerous. Without any power steering, in heavy traffic, I had to manually steer my way from the speed lane to the right outer lane to take the exit. I had to cancel mission, turn around and go back home, hoping to get back safely. I was put at risk and so were other folks on the road, that day. I haven't taken my car for repair yet.

The contact owns a 2015 Ford Focus. Four years ago, the contact stated that while driving at 40 MPH, excessive force was needed to steer his vehicle without warning. The vehicle was taken to a dealer and the rack and pinion were replaced. Recently, the contact stated that while driving at various speeds, an abnormal creaking noise would emit from the power steering without warning. The vehicle was towed to Woody Sander Ford (235 W Mitchell Ave, Cincinnati, OH 45232) and he was informed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle; the contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 38,000.

Mileage: 38,000

The contact owns a 2015 Ford Focus. The contact stated that while starting the vehicle, the power steering assist failed, and the steering wheel locked up. The vehicle was towed to the dealer and diagnosed with electric power steering module failure. The electric power steering module needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

Mileage: 52,000

The steering assist on on our 2015 Ford Focus failed at 35,000 miles as I was backing out of the driveway. The steering fault was indicated on the dashboard and the car became very difficult to steer. Had I been driving on the street or expressway this very well could have resulted in a serious or even fatal accident. I checked with the dealer to see if a Ford safety recall had been issued. There was no safety recall on this year Focus. Sure seems like Ford should issue a safety recall regarding this issue since there is one for the 2014 Ford Focus and other Ford cars. It is the same steering assist unit. The car was undrivable, of course, and the local authorized Ford dealer charged me $2,470 to replace the steering gear. It was in the shop for more than a week. My wife and I are retired on a fixed income and an unexpected $2,470 expense is devastating to us. We bought this car hoping to keep it forever and save money along the way. After dealing with the defective transmission, sync that doesn't, radio and brake repairs we see now this was a big mistake. My grandfather built Model Ts in Detroit and both of my parents were Ford employees in Dearborn their entire adult life. We have always been a Ford family. I will never buy another Ford.

The contact owns a 2015 Ford Focus. The contact stated while driving 55 MPH, the steering box started making a grinding sound. The vehicle became difficult to steer. There were no warning lights illuminated. The contact stated he was able to drive the vehicle to the dealer and it was diagnosed with the steering box needing to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was 72,254.

Mileage: 72,254

- power steering system, steering assembly - the power steering stopped working suddenly - yes, both a Ford dealer and an independent mechanic saw the failure code on the computer - steering fault light flashes on the dashboard at the same time as the issue happens

- power steering system, steering assembly - the power steering stopped working suddenly - yes, both a Ford dealer and an independent mechanic saw the failure code on the computer - steering fault light flashes on the dashboard at the same time as the issue happens

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ACCELERATING FROM A STOP LIGHT, THE STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED INTO A NEARBY PARKING LOT. THE CONTACT WATCHED A VIDEO OF HOW TO REPAIR OR ADDRESS THE ISSUE AND NOTICED THAT THERE WAS NO FRACTURE IN THE FUSE. THE CONTACT REPLACED THE FUSE AND THE VEHICLE DISPLAYED THE STEERING LOSS DRIVE SAFELY MESSAGE. THE CONTACT STATED THAT WAS EXTREMELY DIFFICULT TO STEER THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC AND REPLACED THE FUSE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 91,082.*DT THE CONSUMER STATED THE DEALERSHIP INFORMED HIM THE BOLTS HOLDING THE STEERING WHEEL ON BROKE AND FRIENDS PAID $2,600 TO HAVE THE VEHICLE FIXED. *TR

Mileage: 91,082

I WAS SOLD A 2015 FORD FOCUS SE SEDAN FROM A FORD DEALERSHIP. I DIDN'T KNOW ABOUT THE ON GOING LAWSUIT. TELL THE YEAR AFTER WHEN THE TRANSMISSION STARTED TO ACT UP. NOW AS OF 11/14/20 THE STEERING ASSIT WHICH IS ELECTRIC STOP WORKING IN MID DRIVE. AND IT HARD TO STEER THE CAR. AFTER CHECKING THE WEB ABOUT THIS I FOUND OUT THERE WAS A MASSIVE RECALL ON THE FOCUS'S FOR THE STEERING ASSIT. THE DEALER SERVICE GUY IS TELLING ME THERE WAS NO RECALL. I FOUND ON LINE TONIGHT THAT THE STATUE OF LIMITATIONS STATES THAT THE RECALL STAYS OPEN FOR EIGHT YEARS. IT'S ONLY BEEN 5 YRS. SINCE THE CALL WAS BUILT. THE SERVICE GUYS WANT 2,200.00 THE REPLACE THE STEERING ASSIT. I DON'T GET THAT MUCH ON DISABILITY. PLEASE PLEASE HELP ME.

Mileage: 90,500

AFTER DRIVING HOME FROM VISITING EXTENDED FAMILY, MY STEERING WHEEL BECAME INCREASINGLY STICKY, CAUSING IT TO BE SLIGHTLY JERKY WHILST ATTEMPTING TO MAINTAIN A STRAIGHT PATH. MY VEHICLE WAS STILL IN MOTION WHEN I INITIALLY DISCOVERED THE DIFFICULTY. NO INDICATION LIGHTS CAME ON. AS THE WEEKS PASSED BY, IT WOULD GO IN AND OUT OF BEING STICKY AND THEN BACK TO NORMAL STEERING WHILE DRIVING. ONE NIGHT ON MY RETURN TRIP HOME FROM WORK, TURNING THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT. AN INFORMATION LIGHT CAME ON EXPLAINING THAT SOMETHING WAS WRONG WITH STEERING AND TO HAVE IT SERVICED AS SOON AS POSSIBLE. THIS APPEARED WHILE THE CAR WAS IN MOTION. WHEN MY GRANDFATHER WENT TO GO CHECK IT OUT AND DRIVE IT AROUND THE NEIGHBOURHOOD TO SEE WHAT WAS WRONG, THE STEERING WHEEL COMPLETELY LOCKED UP AND A WARNING NOTIFICATION APPEARED SAYING THE POWER STEERING WAS LOST, SERVICE IMMEDIATELY. THE CAR WAS PARKED AT HOME, THANKFULLY. BUT I HAD TO HAVE MY CAR TOWED FROM MY HOME AND AM CURRENTLY WORKING ON FINANCING A $2900 REPAIR TO REPLACE MY ENTIRE STEERING RACK/GEAR.

Mileage: 77,000

I WAS DRIVING MY FORD FOCUS 2015 AND THE STEERING WHEEL GOT STIFF AND THE CAR TURNED OFF AND I GOT OUT EATE MESSAGE STEERING LOSS

STEERING SEIZED UP AT 70K MILES. ELEC. RACK & PINION NEEDS REPLACING $2800! THIS SHOULD NOT HAPPEN AT 70K MILES - EXTREMELY DANGEROUS AND EXPENSIVE TO FIX ON A 5 YR OLD CAR. TRANSMISSION STUTTERS - WAS RECALLED, "FIXED" AND STILL HESITATES OCCASIONALLY. NEVER TAKE AN INTERSECTION FOR GRANTED BECAUSE CAR MIGHT STUTTER - EXTREMELY DANGEROUS SOMETIMES. GAS TANK RECALLED - FIXED.

Mileage: 70,000

RECEIVED ERROR MESSAGE AND THEN STEERING WHEEL LOCKED UP. CAN'T GET IT UNLOCKED HAD CAR TOWED TO DEALERSHIP AND THEY SAID STEERING SYSTEM FAILED AND IT'S NOT ON RECALL OR COVERED UNDER WARRANTY. THEY WANT $2000 TO FIX IT.

Mileage: 74,000

MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2015 FORD FOCUS HOME FROM COLLEGE AND HER POWER STEERING SHUT OFF. THE WHEEL BECAME VERY HARD TO DRIVE AND ERROR CAME ON THAT SAID 'POWER STEERING ASSIST FAULT'. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE. WE LIVE IN FLORIDA AND SHE WAS ON 95 GOING 70.

WAS DRIVING ~75 MPH, GOT OFF HIGHWAY TO GET GAS (NO SIGNS OF ANY STEERING PROBLEMS). TURNED CAR BACK ON WARNING CAME ON, TURNED CAR BACK OFF AND ON AGAIN, WARNING STILL THERE. MOVE CAR TO PARKING SPOT FROM PUMP, NO POWER STEERING. HEARD THERE WAS A RECALL FOR POWER STEERING FOR SOME FORD FOCUSES BUT NOT FOR MY VIN.

Mileage: 85,500

HAVING PROBLEM WITH STEERING HARD TO STEER FEELS JERKY SOUNDS AND FEELS LIKE IT IS GOING TO FALL APART I AM A SENIOR CITIZEN AND CANNOT AFFORD THE QUOTE THEY MADE DONT KNOW WHAT TO DO I STILL AM PAYING ON THIS CAR ALSO PREVIOUSLY HAD WIRES CHEWED BY RODENT BECAUSE THE WIRES ARE SOY BASED MATERIAL AND CLUTCH PROBLEMS THAT WERE FIXED AFTER QUITE AWHILE EXPENSIVE AND VERY INCONVIENENT

Mileage: 66,200

POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND QUOTED ME $2573 TO REPAIR. LUCKILY MY TEENAGE DAUGHTER WAS NOT TRAVELING ON HIGHWAY WHEN THIS OCCURRED. FORD NEEDS TO TAKE ACCOUNTABILITY ON THIS DEFECTIVE STEERING ISSUE BEFORE SOMEONE GETS INJURED.

Mileage: 68,000

WHILE DRIVING HOME (FIVE HOUR ROAD TRIP) NOISES STARTED COMING FROM THE STEERING WHEEL. FELT LIKE IT WAS IS BINDING AND GRINDING. THIS ONLY HAPPENED WHEN THE VEHICLE WAS IN MOTION. HAPPEN ON THE HIGHWAY ON MY WAY HOME, LATER ON CITY STREETS, WHEN TURNING. I IMMEDIATELY TOOK MY CAR TO SAVANNAH TIRE TO SEE WHAT WAS WRONG. THE DX WAS RACK AND PINION. THEY COULD NOT REPAIR MY CAR. I WAS TOLD THAT MY CAR WAS UNSAFE TO DRIVE. THE PROBLEM STARTED AROUND THE FIRST OF JULY. MY STEERING NOT WORKING PROPERLY ON A FIVE YEAR CAR IS A PROBLEM, THIS MADE MY CAR UNSAFE FOR ME TO DRIVE. AT ANY TIME MY STEERING GEAR COULD HAVE WENT OUT CAUSING ME TO HAVE AN ACCIDENT HURTING MYSELF OR OTHERS. I COULD HAVE DIED. FORD HAS HAD STEERING ISSUES IN THE PAST ON MY CAR. THE CAR HAS HAD THREE RECALLS. ONE FORD RECALLED ON THERE OWN (STEERING ISSUES). I HAD TO GET THIS PROBLEM FIXED ON MY OWN PAYING THE AMOUNT OF $2,457.70 PLEASE FOR THE SAFETY OF OTHERS RECALL THIS, SO THAT FORD CAN TAKE RESPONSIBLY FOR THE SAFETY OF PEOPLE WHO HAVE BOUGHT THIS CAR.

Mileage: 62,219

I WAS DRIVING ON THE HIGHWAY GOING 60 AND MY STEERING WHEEL LOCKED UP AND AN ALERT POPPED UP ON MY DASH SAYING 'DRIVER ASSIST FAULT. REPAIR REQUIRED', IT WENT AWAY AFTER ABOUT 30 MINUTES BUT IT HAS HAPPENED ONCE AGAIN SINCE THEN AND THE FIRST OCCURRENCE ONLY HAPPENED YESTERDAY. AND AS WELL TO THAT MY TRANSMISSION WHICH IS A 6 SPEED IS STIFF AND STICKS A LOT WHERE I CAN'T CHANGE GEARS IMMEDIATELY.

WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL BECAME EXTREMELY STIFF WHILE EXITING THE RAMP NEARLY CAUSING ME TO VEER INTO ON COMING TRAFFIC. THIS VEHICLE HAS ALREADY HAS HAD A CLUTCH REPLACEMENT ALONG WITH A RECALL FOR THE TRANSMISSION... I WAS UNABLE TO CONTINUE DRIVING THAT DAY AS I WAS TERRIFIED. I BROUGHT MY CAR TO FORD DEALER AND THE HAVE SAID IT NEEDED A STEERING RACK REPLACED AT A COST OF OVER $2000 I UNFORTUNATELY DO NOT HAVE THE MONEY AT THIS TIME FOR REPAIR SO I HAD TO DRIVE IT ONCE MORE TO TAKE IT HOME , WHICH WAS ANOTHER SCARY ORDEAL.. I HAVE RESEARCHED THIS PROBLEM AND THERE SEEMS TO AN ON GOING PROBLEM WITH STEERING.. I HAVE ATTACHED THE DIAGNOSTIC REPORT AND ALSO A SUMMARY ON PREVIOUS WORK DONE. *TR

Mileage: 49,450

POWER STEERING FAILED. MY GRANDSON PULLED INTO A PARKING SPACE AND A WARNING LIGHT ILLUMINATED. WE DISCOVERED IT WAS THE POWER STEERING. THANK GOODNESS WE WERE NOT DRIVING WHEN THIS HAPPENED AS WE HAD BEEN RUNNING ERRANDS ALL DAY. *TR

WHEN TURNING THE STEERING WHEEL AT IDLE, THERE IS A LOUD GRINDING NOISE. THERE IS NO INCREASE IN RESISTANCE. WHEN DRIVING THE POWER ASSIST INTERMITTENTLY WILL FAIL. IT SEEMS TO GO ON AND OFF AS YOU DRIVE AT 35-45 MPH ON CITY STREETS. THIS HAPPENS WHILE DRIVING SIMPLY FOLLOWING THE CURVES IN THE ROAD. I WILL NOT DRIVE THIS VEHICLE ANY FASTER AS I AM CONCERNED IF IT FAILS UNEXPECTEDLY AT HIGHER SPEED, IT WILL RESULT IN AN ACCIDENT. I DON'T UNDERSTAND HOW THE 2011-2014 VEHICLES WERE RECALLED BUT THIS MODEL YEAR WAS NOT.

Mileage: 66,845

THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET FOR A NEW STEERING COLUMN AND REBUILT TRANSMISSION. NOW, SOMETHING IS WRONG WITH THE RADIATOR COMPARTMENT. I BELIEVE THAT SOMEWHERE THERE IS DAMAGE BECAUSE ONCE WE ARE DONE DRIVING FOR A BIT, THE ENTIRE RESERVOIR WILL LEAK OUT ONTO THE GROUND. *TR

Mileage: 30,000

WHILE DRIVING LOCALLY AND ON A STRAIGHT ROAD AT 50 MILES/HR, I SUDDENLY LOST POWER STEERING ABILITY. I WAS ALSO NOTIFIED VIA THE DASHBOARD COMMUNICATION SYSTEM "STEERING LOSS - STOP SAFELY". I WAS ABLE TO MUSCLE THE CAR OFF THE ROAD AND EVENTUALLY BACK HOME. I CALLED THE FORD DEALER TO BE TOLD THIS HAPPENS AND WOULD BE AN EXPENSIVE REPAIR. I ALSO RESEARCHED AND SEE THAT THIS IS A PREVALENT PROBLEM WITH FORD AND CHEVY VEHICLES. AS FAR AS I'M CONCERNED, THE LOSS OF STEERING CAPABILITY - SUDDENLY, WITHOUT WARNING IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER. WE ARE TALKING THE INABILITY TO CONTROL A 2000 POUND SLEDGEHAMMER WHEN THIS OCCURS.

Mileage: 107,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER STEERING ASSIST. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

VEHICLE WAS IN MOTION WHEN STEERING BECAME NEARLY IMPOSSIBLE. A WARNING 'STEERING LOSS. STOP SAFELY' DISPLAYED ON THE DASH. IT FEELS AS THOUGH THERE IS NO POWER STEERING AND IT'S NEARLY IMPOSSIBLE TO TURN. STOPPED THE CAR, TRIED TO RESTART BUT THE WARNING APPEARED AGAIN. VERY DANGEROUS AND SCARY WHILE DRIVING.

Mileage: 34,569

MY WIFE DROVE TO WORK, THE CAR FUNCTIONED FINE. WHEN SHE STARTED THE CAR AFTER WORK THE CAR COMPUTERS NOTIFIED HER THE STEERING ASSIST SYSTEM HAD FAILED. SHE NOTICED SHE COULD BARELY TURN THE WHEEL. SHE CALLED ME AND I ASKED HER TO ATTEMPT TO DRIVE HOME AND I WOULD LOOK INTO IT. I DISCOVERED THAT I COULD DO LITTLE BUT TAKE IT TO THE DEALERSHIP FOR REPAIRS.

Mileage: 38,000

MY VEHICLE ACCELERATED WHEN I WAS SLAMMING FULL PRESSURE ON THE BRAKE AND CAUSED ME TO HIT A STORE, THANK THE LORD I HAD FULL COVERAGE AND IT ONLY DID COSMETIC DAMAGE TO THE VEHICLE, I'VE ALSO HAD TIMES WHERE IT WILL SAY THE TRACTION CONTROL IS OUT OR IT HAS NO UPHILL START, MY MODEL DOESN'T HAVE THAT. I WOULD LIKE A REFUND ON MY VEHICLE BUT IT HAS ISSUES ALREADY.

Mileage: 86,074

I TOOK A 3 HOUR TRIP UP TO MY MOTHER'S HOUSE THAT WEEKEND AND THEN DROVE BACK ANOTHER 3 HOURS AND PARKED IT FOR THE NIGHT. I HAD NO PROBLEMS UNTIL I STARTED MY CAR UP THE NEXT MORNING. A NOTICE CAME ON THE DASHBOARD SAYING "STEERING ASSIST FAULT SERVICE REQUIRED." THE STEERING WAS EXTREMELY STIFF AND MAY AS WELL HAVE BEEN LOCKED. NO CHECK ENGINE LIGHT OR ANYTHING. SO THAT WOULD MEAN THIS HAPPENED OVERNIGHT WHILE THE CAR WAS STATIONARY AND OFF. I TOOK IT TO THE DEALER AFTER UNSUCCESSFULLY TRYING TO FIND A BASIC FIX AND THEY SAID I NEEDED TO REPLACE THE WHOLE RACK AND PINION ASSEMBLY. I FIGURE IT HAPPENING OVERNIGHT HAD SOMETHING TO DO WITH THE WHOLE SYSTEM BEING EVENLY SOAKED WITH HEAT FROM THE LONG DRIVE AND COOLING VERY SLOWLY OVERNIGHT CAUSING CRACKS IN THE ELECTRICAL COMPONENTS. IT WAS A $3000 REPAIR JOB FOR A CAR THAT HAD LESS THAN 37,000 MILES ON IT ALBEIT A 2015 MODEL YEAR. DUE TO THE WARRANTY BEING OUT, I HAD TO PAY FOR THIS REPAIR OUT OF POCKET. OTHER PEOPLE I'VE SEEN EXPERIENCE THIS HAD IT FIXED UNDER WARRANTY SO THEY HAD NO ISSUES. UNFORTUNATELY FOR ME THIS WAS A USED CAR AND HAD NO WARRANTY LEFT ON IT.

Mileage: 36,700

AFTER DRIVING THE VEHICLE TO WORK AND WAITING TO PULL INTO A PARKING SPOT, I NOTICED THAT THERE WAS A GRIND NOISE WHEN THE STEERING WHEEL WAS TURNING. NEXT I NOTICED THAT THE STEERING WHEEL WAS BECOMING MORE DIFFICULT TO TURN. SHORTLY FROM NOTICING STEERING WHEEL DIFFICULT MORE DIFFICULT TO TURN, THE STEERING WOULD NOT MOVE AT ALL. HAD THE VEHICLE SERVICES AT THE DEALERSHIP AND WAS INFORMED THAT POWER STEERING GEAR INTERNALLY FAILED AND NEEDED TO BE REPLACED.

Mileage: 37,044

"STEERING ASSIST FAULT, SERVICE REQUIRED" CAME UP ON THE INFORMATION PANEL AND MADE IT VERY HARD TO STEER AS I WAS GOING DOWN THE ROAD! LUCKILY IT HAPPENED ON A 35 MPH SECTION OF THE ROAD AND THERE WAS NO TURNING INVOLVED, IT WAS LIKE THE POWER STEERING WENT COMPLETELY.

Mileage: 78,000

AT 56,000 MILES, THE VEHICLE'S POWER STEERING FAILED. THIS RESULTED IN HEAVY AND INACCURATE STEERING INPUTS WHICH COULD RESULT IN AN ACCIDENT. FORD IS QUOTING A REPAIR BILL IN EXCESS OF $2,400. I DO BELIEVE THAT THE PROBLEM IS RELATED TO THE RECALL IN 2018 AFFECTING 1/2 MILLION FORDS AND THE RECALL FROM 2014 AFFECTING OVER 1 MILLION FORDS FOR SIMILAR STEERING RELATED ISSUES AND PREMATURE FAILURE. I HAVE NEVER HAD STEERING FAIL AND HAVE OWNED MANY VEHICLES OVER 200K MILES INCLUDING MY 1989 F250. THE TECHNICIAN SAID UPON INSPECTION THAT THE STEERING GEAR WAS FULL OF WATER AND DIRT CAUSING CORROSION. I'M A NORMAL COMMUTER ON EVERYDAY ROADS. HE SPECIFICALLY SAID IT'S NOT ANYTHING THAT I COULD HAVE DONE THAT CAUSED THE PROBLEM. HE SAID THE BOOTS WERE COMPLETELY IN TACT AND HE COULDN'T COMMENT ON HOW THE CONTAMINANTS ENTERED THE STEERING GEAR. THIS LEADS ME TO BELIEVE IT IS FAULTY DESIGN. IF IT WERE ANYTHING OTHER THAN STEERING OR BRAKES, I PROBABLY WOULD NOT BE VOICING MY CONCERNS IN THIS FORUM BECAUSE THIS REPRESENTS A HUGE SAFETY CONCERN. FORD MUST CAST A WIDER NET WITH REGARD TO EXISTING RECALLS AND THE 2015 FOCUS SHOULD ALSO BE INCLUDED. AS OF THIS WRITING THERE ARE 47 OTHER REPORTS TO NHTSA FOR THIS CAR AND PROBLEM.

Mileage: 56,081

AT AROUND 70,000 MILES I COULD HEAR A SCRATCHING/RUBBING SOUND WHEN I TURNED, AROUND 70,500 I COULD HEAR IT OUTSIDE OF THE VEHICLE. 71,000 MILES THE STEERING RACK AND PINION FAILED WHILE DRIVING. I WAS IN A CORNER AND COULD HAVE DIED.

Mileage: 71,200

TAKATA RECALL MY CAR HAS HAD MULTIPLE SUDDEN LOSS OF POWER STEERING AND A MESSAGE ON THE CLUSTER CLAIMING A ECLECTICALLY STEERING ASSIST MALFUNCTION WHILE I AM DRIVING AT ANY SPEEDS. IT IS EXTREMELY DANGEROUS AND NOW THE POWER STEERING IS COMPLETELY OUT. MY CARS SUSPENSION IS 100 FACTORY OEM PARTS. WITH NO MODIFICATIONS.

WHILE DRIVING ON THE HIGHWAY AT 50 MPH THROUGH A CURVE THE POWER STEERING STOPPED WORKING AND ALMOST CAUSED ME TO HIT THE CENTER DIVIDER. THIS IS MY DAUGHTER'S CAR AND IF SHE WAS DRIVING THE CAR SHE WOULD HAVE WRECKED. I'M A PRETTY STRONG GUY AND IT TOOK ALL OF MY STRENGTH TO TURN THE WHEEL. A POWER STEERING ASSIST WARNING CAME UP ON THE DASH. I'M TAKING THE CAR IN TO HAVE IT LOOKED AT, BUT THERE SHOULD BE A RECALL ON THIS DUE TO THIS BEING A HUGE SAFETY RISK.

Mileage: 58,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

POWER STEERING ASSIST MOTOR GRINDING. STEERING IS NOT AS RESPONSIVE BUT IT WORKS

Mileage: 72,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ARRIVED AT HIS DESTINATION AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE "STEERING FAULT, SERVICE IMMEDIATELY" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED IN POSITION. THE VEHICLE WAS TOWED TO FRANKLIN FORD (LOCATED AT 175 EAST CENTRAL STREET, FRANKLIN, MA 02038) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,276.

Mileage: 23,276

SEVERAL TIMES WHEN STARTING THE VEHICLE, I WAS UNABLE TO TURN THE STREERING WHEEL. IT WOULD FLASH A MESSAGE SAYING STEERING ASSIST FAILURE. THE POWER STEERING RACK AND PINION HAS TO BE REPLACED ON A CAR THAT IS 4 YEARS OLD. IT'S COSTING ME 2,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING FAILED. NO WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND DID FIND A FAILURE. THE DEALER WAS NOT MADE AWARE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE BUT REFUSED TO ASSIST FURTHER. THE FAILURE MILEAGE WAS 34,000. THE CONSUMER STATED COMPUTER CONTROLS STEERING AND FORCED IT TO SHUT DOWN *BF *TR

Mileage: 34,000

STEERING TIGHTENED UP WHILE MY DAUGHTER WAS DRIVING THE VEHICLE. SHE BARELY MANAGED TO PULL INTO THE NEAREST PARKING LOT. THEN THIS MESSAGE APPEARED ON THE DASH: STEERING LOSS. STOP SAFELY. COULD NOT STEER THE VEHICLE. HAD TO GET IT TOWED TO THE FORD DEALER. THEY NOTED: FOUND STEERING GEAR BINDING INTERNALLY. REPLACED STEERING GEAR. THE COST OF THE REPAIR WAS $2,109. THE CAR IS ONLY 4 YEARS WITH 43K MILES AND SHOULD NOT REQUIRE SUCH A MAJOR REPAIR. I BELIEVE THIS WAS A MANUFACTURERS DEFECT IN THE PART ITSELF. WE WILL NOT BE BUYING ANY MORE FORDS IN THE FUTURE. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND FUTURE ISSUES WE ARE GOING TO HAVE WITH IT.

Mileage: 43,000

PURCHASED 2015 FORD FOCUS IN AUG 2018 USED, BEEN DRIVING FINE FOR 8 MONTHS; CAR HAS LESS THAT 30,000 MILES. ON 4/10/19, I STARTED THE VEHICLE AND THE DASH INDICATED A STEERING FAULT ASSIST WARNING WHILE STATIONARY IN A LEVEL PARKING RAMP. NO POWER STEERING ALL OF A SUDDEN. CALLED COURTESY FORD IN DAVENPORT IOWA ON 4/11/19. SERVICE DEPARTMENT THERE STATED THEY THINK FORD SHOULD RECALL AS HE (GARRETT) HAD THREE FOCUS' WITH SAME ISSUE-ONE WAS IN THE SHOP AT THAT MOMENT TO HAVE THE ENTIRE STEERING RACK REPLACED AT APPROXIMATE COST OF $2,500. THAT IS ONE QUARTER OF WHAT I PAID FOR THE CAR. 4/11/19 & 4/12/19, CALLED COURTESY IN MOLINE ILLINOIS WHERE I PURCHASED THE CAR, AND NO RESPONSE/CALL BACK. TOOK CAR TO AUTOZONE IN ROCK ISLAND ON 4/11/19 AND THE TECH THERE SAID HE HAS SEEN SEVERAL OF THESE FAULTS AND THINKS A RECALL IS COMING. DID RESEARCH ONLINE AND NOTICED RECALL 15S18 FOR SAME ISSUE ON FORDS FROM 2011-2014 DUE TO FAULTY POWER CONTROL MODULE SYSTEM. 4/12/19 FILED COMPLAINT CAS17644387 WITH FORD DIRECTLY. INTERNET SEARCH INDICATED THE STEERING ASSIST FAULT HAS OCCURRED WHILE THE CAR WAS IN MOTION-LUCKILY, I WAS PARKED.I HAVE A CAR THAT IS UNSAFE TO DRIVE AND THINK, BASED ON THE POINTS NOTED, THIS SHOULD BE INVESTIGATED.

Mileage: 29,000

WHILE TRYING TO MAKE A SLIGHT LEFT TURN FROM CURB SIDE PARKING TO GET ON THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND SINCE I WAS NOT ABLE TO MAKE IT TURN TO THE RIGHT I WAS HIT IN THE FRONT BY A CAR COMING FROM BEHIND. THE VEHICLE WAS TURNED OFF AND RESETARTED. IN ADDITION WHEN THE COPS ARRIVED TO THE SCENE OF COLLISION THEY REQUESTED TO SEE IF THE CAR CAN BE MOVED AND WHEN I SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAYED REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE HAD TO BE TOWED TO COOKS AUTO REBUILD LAKE CITY SEATTLE. THE OFFICER WHO REPORTED TO THE SCENE OF COLLISION ISSUED ME A MOVING VIOLATION TICKET VIA MAIL WITH REASON OF WRONG TURN FROM PARK NOT KNOWING THE REAL STEERING WHEEL MECHANICAL FAILURE. I PAID THE TICKET TO AVOID LATE FEES AND FINES.

Mileage: 42,300

RACK AND PINION AREA MAKES A LOUD RUBBING NOISE. EVERY TURN TO THE LEFT OR RIGHT HARD TO TURN WHEN DRIVING AT LOW SPEEDS 0-20 MPH

Mileage: 55,939

STEERING WHEEL IS LOUD AND HARD TO STEER. MECHANICS WHO HAVE LOOKED AT IT SAID THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT THERE WAS NO REASON A CAR THIS NEW SHOULD HAVE AN ISSUE WITH THE STEERING RACK.

Mileage: 86,000

MY 18 YR OLD SON WAS DRIVING TO COLLEGE WHEN THE STEERING STIFFENED UP AND MADE HIM SWERVE, ALMOST GOING INTO ONCOMING TRAFFIC, AS HE LOST COMPLETE POWER STEERING. HAD THE VEHICLE TOWED AND WAS TOLD THE POWER STEERING IS ALL ELECTRONICALLY CONTROLLED AND THIS A KNOWN ISSUE BY FORD. MY WIFE CALLED AND WAS TOLD BY A FORD REP THAT THEY ARE NOT FAMILIAR WITH ANY REPORTED INCIDENTS. WE PAID FOR A REPLACEMENT PART AND THE ERROR WAS FIXED. JUST YESTERDAY 3/16/19 THIS HAPPENED AGAIN WITH MY 2YEAR OLD GRANDDAUGHTER IN THE BACKSEAT. I'M FAMILIAR HOW TO DRIVE A VEHICLE WITH NO POWER STEERING BUT THIS IS FAR WORSE. THE DASHBOARD SHOWED THE ALERT 'STEERING LOSS STOP SAFELY'. THE STEERING WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO TURN FOR A FEW SECONDS. I WAS ON THE HIGHWAY AND STARTING DRIFTING INTO THE RIGHT LANE WITH NO STEERING CONTROL. THERE WAS MEDIUM TRAFFIC SO I WAS CONCERNED I'D HIT A CAR. I WAS FINALLY ABLE TO PULL THE STEERING WHEEL HARD ENOUGH TO STEER BACK IN MY LANE, HOWEVER ALL STEERING WAS HARD AND MADE ME SWERVE. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT. THIS IS A DANGEROUS ISSUE. UPON DOING SOME RESEARCH ONLINE, I'VE UNCOVERED MANY OTHERS WHO'VE EXPERIENCED THIS ISSUE AND SOME HAVE GOTTEN INTO WRECKS AND ONE DIED. WHY IS THIS NOT A RECALL? I COULD HAVE LOST MY SON AND NOW ME AND MY GRANDDAUGHTER COULD HAVE BEEN INJURED OR WORSE. SOMETHING HAS TO BE DONE.

Mileage: 61,000

STEERING DEVELOPED A KNOCKING NOISE WHEN GOING OVER EVEN SMALL BUMPS AT ANY SPEED. COINCIDED WITH INCREASED PLAY IN THE STEERING WHEEL. VEHICLE HAS APPROXIMATELY 60000 MILES. WAS ADVISED THAT POWER STEERING RACK HAD AN INTERIOR COMPONENT IN DANGER OF BREAKING, ESTIMATED REPAIR COST $1800.

Mileage: 60,000

MY VEHICLE HAS LOST THE USE OF POWER STEERING WHILE IN MOTION. THE VEHICLE BECOMES VERY HARD TO STEER MANUALLY AND MUST BE PULLED OVER AND RESTARTED TO ATTEMPT TO BRING THE POWER STEERING BACK ONLINE. IT HAS HAPPENED A COUPLE OF TIMES ON CITY STREETS AND HIGHWAYS. RESTARTING THE CAR DOES NOT ALWAYS BRING THE POWER STEERING BACK ONLINE. IT IS EXTREMELY DANGEROUS TO LOSE POWER STEERING WHILE DRIVING DOWN THE ROAD. THE DASH WARNING 'POWER STEERING ASSIST FAULT' APPEARS DURING THE EVENT THAT THE POWER STEERING MALFUNCTIONS.

Mileage: 45,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO BO BEUCKMAN QUALITY FORD (15675 MANCHESTER RD, ELLISVILLE, MO 63011, (636) 227-5700) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL BOX WAS MALFUNCTIONING, WHICH AFFECTED THE POWER STEERING. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS TO COVER THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,800. *BF *TR

Mileage: 42,800

LOSS OF POWER STEERING WARNING; SUDDEN AND TOTAL LOSS POWER STEERING WHILE DRIVING ON CITY STREET. IT TOOK LOTS OF STRENGTH TO MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. THIS WOULD BE AN IMPOSSIBLE TASK FOR AN ELDERLY PERSON. AT HIGHWAY SPEEDS THIS WOULD HAVE DEFINITELY CAUSE AND ACCIDENT. DEALER SAID I NEED TO REPLACE THE ENTIRE STEERING RACK & PINION (WITH ALIGNMENT) AT A COST $2,027. MILAGE ON CAR IS 68,317K

Mileage: 68,317

STEERING WHEEL MAKES A LOUD SOUND WHEN MAKING TURNS. WHEN TURNING LEFT, STEERING WHEEL LOCKS IN PLACE AND NEEDS TO BE CORRECTED BY TURNING RIGHT. VERY DANGEROUS WHEN MAKING SHARP LEFT TURNS OR EVEN JUST LEFT CURVES.

Mileage: 85,000

THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK. IN ADDITION TO THIS, I'VE BEGUN NOTICING ISSUES WITH THE STEERING WHEEL MAKING A NOISE. UPON TAKING IT TO A MECHANIC, I WAS TOLD THAT THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT SEVERAL OTHER OWNERS OF THE SAME MODEL HAD COMPLAINED ABOUT THEIR STEERING BECOMING UNUSABLE. FORD SHOULD ISSUE A RECALL FOR THIS AS WELL.

Mileage: 84,000

ON THE DAY OF 12/7/18I WILL GO TO WORK. WHEN I GOT OUT OF MY FRIEND'S HOUSEI DROVE OUT A JUNCTION AND FOUND THAT MY STEERING WAS DIFFICULT TO TURN.THEN I STOPPED AT THE ROADSIDE AND RESTARTED THE CAR.WHEN I CONTINUED DRIVING,THE SYSTEM SHOW ME STEERING LOSSSTEERING STOP WORK.I TRIED TO RESTART MANY TIMES, THE SYSTEM STILL DIDN'T ALTER, I WAS SURE THAT MY STEERING WHEEL HAD BROKEN. BEFORE THAT, ON THE DAY OF 02/20/2018, I TRIED TO DROVE OUT MY HOUSE GARAGE. THE STEERING WHEEL BROKE DOWN ONCE, I WAS ALSO ON MY WAY TO WORK. TWO TIMES I WAS UNABLE TO GO TO WORK.I HAD TO WASTE TIME CALL THE TOWING AND CALLED MY COMPANY A LEAVE OF ABSENCE. THIS CAR SERIOUSLY AFFECTED MY WORK AND LIFE. THIS IS A TERRIBLE THINGS, IF I DRIVE SUCH A CAR ON THE HIGH SPEED,I MAY BE DEAD. THANK GOD JUST LET ME STOP IN A SAFE PLACE.THE FIRST REPAIR COST $880, AND THE SECOND REPAIR COST WAS $20504.03 (THE STEERING COST WAS $1758.05).THIS CAR HAS MAJOR HIDDEN DANGERS AND ALSO BROUGHT LOSSES TO MY ECONOMY.I HOPE THAT I CAN SAVE MY LOST.

Mileage: 85,527

ON THURSDAY EVENING, 11/22/2018, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET (SPEED LIMIT 35) WHEN MY CAR STALLED WITHOUT WARNING. MOVING AT MOST 25 MPH WHEN IT OCCURRED, THE OIL AND BATTERY LIGHTS CAME ON AS I SLOWED. I TRIED ACCELERATING SLIGHTLY TO DIAGNOSE THE ISSUE, AND NOTHING HAPPENED. I ATTEMPTED TO PULL INTO THE LEFT TURN LANE (MOSTLY OUT OF TRAFFIC) BUT FOUND MY POWER STEERING WAS COMPROMISED. I TURNED ON MY HAZARDS, PARKED, AND TURNED OFF THE CAR, WAITED 5 SECONDS, AND RESTARTED THE CAR WITH NO TROUBLE. I WAS SHAKEN, BUT THANKFULLY NO DAMAGE TO THE CAR OR INJURIES TO MYSELF OR OTHERS. 2 WEEKS PRIOR TO THE STALL, I HAD MY TRANSMISSION SERVICED, AND I WAS MADE AWARE OF FORD MANUFACTURER RECALL NUMBER 18S32 AND THAT MY CAR WAS ONE OF THE AFFECTED. WHEN MY CHECK ENGINE LIGHT CAME ON A WEEK AFTER SERVICE, ERROR CODE P2195 (BANK 1/SENSOR 1 LEAN) CAME UP, AND THEN WENT AWAY. I WAS TOLD IT WAS STILL SAFE TO DRIVE AND CONTINUED TO DO SO. I WAS ON MY WAY TO MY PARENTS' HOUSE FOR THANKSGIVING WITH THE INTENT TO STAY OVERNIGHT AND HAVE MY DAD WORK ON THE CAR IN THE MORNING WHEN THE CAR STALLED WITH A 3/4 FULL TANK OF GAS, DESPITE FORD'S ADVICE THAT THE CAR SHOULD BE SAFE TO OPERATE WITH MORE THAN A HALF TANK. MY AIR FILTER WAS REPLACED, AND 5 DAYS LATER THE ENGINE LIGHT COMES ON AGAIN, SAME CODE. I SCHEDULED SERVICE WITH FORD, AND THEY VERIFIED THAT THE ENGINE CODE AND THE STALL ARE RELATED TO THE RECALL.

Mileage: 50,400

I WENT TO THE STORE JUST FINE WHEN I LEFT THE STORE IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL AND A ALERT CAME ON THE SCREEN AND SAID SOMETHING ABOUT THE POWER STEERING ASSIST FAIL THANKFULLY I WAS NOT FAR FROM HOME I HAD TO USE EVERY MUSCLE I HAD TO STEER IT AND MAKE TURNS. I TOOK IT IN FOR DIAGNOSIS I WAS QUOTED OVER $2200 AND WOULD STILL NEED AND ALIGNMENT AND COMPUTER REST 😡 MY CAR IS STUCK IN THE DRIVEWAY TILL I GET THE EXTRA $2200 TO PAY FOR IT THANKS FORD FOR MY FIRST CAR EXPERIENCE.

Mileage: 63,000

AT JUST OVER 71,000 MILES OUR 2015 FORD FOCUS SE ELECTRICAL STEERING RACK FAILED AND NEEDED FULL REPLACEMENT AT AN OUT OF POCKET COST OF ALMOST $1800. DURING A TURN ON A CITY STREET, THE STEERING FAILED AND MAKE IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL, MAKING THIS PART AN OBVIOUS SAFETY ISSUE. HAD IT GONE OUT AT THE WRONG TIME, A SERIOUS ACCIDENT WOULD HAVE TAKEN PLACE. WE HAVE CONTACTED FORD AND VOICED OUR CONCERNS BUT THEY WOULD NOT AGREE TO COMPENSATION FOR AN OBVIOUS SAFETY ISSUE BECAUSE THE PART IN QUESTION WAS NOT YET RECALLED. WE HAVE SINCE PARTED WITH THE CAR AFTER THE REPLACEMENT OF THE FAILED PART, FEARING THE SAFETY OF DRIVING THE VEHICLE ANY MORE. UPON RESEARCH THE PROBLEM, WE FOUND SIMILAR INSTANCES ON CAR COMPLAINTS.COM INCLUDING THE WELL KNOWN TRANSMISSION FAILURES ON THIS VEHICLE. I BELIEVE A SIMILAR ISSUE OCCURRED IN FORD FOCUS MODELS BEFORE 2015 AND ALSO ON THEIR FUSION LINE OF CARS IN THE SAME RANGE OF YEARS OF AROUND 2013-2015 I WOULD LIKE THE NHTSA TO LOOK INTO THE 2015 FORD FOCUS FOR A RECALL ON THE STEERING SYSTEM AND SUBMIT TO YOU THAT YOU WILL NOT BE SHORT IN FINDING 2015 FOCUS OWNERS WITH THE SAME ISSUE AFTER A QUICK SEARCH ON THE WEB.

Mileage: 71,000

THE POWER STEERING WOULD SPORADICALLY FAIL WHILE DRIVING CAUSING DANGEROUS CONTROL ISSUES. IT FINALLY FAILED COMPLETELY. THE TRANSMISSION HAS BEEN REPAIRED TWICE FOR ISSUES WITH SLIPPING AND CONTINUES TO DO SO

Mileage: 75,000

I WAS MAKING A RIGHT HAND TURN ON A CITY STREET AT APPROXIMATELY 20 MILES PER HOUR WHEN THE STEERING GOT VERY HEAVY, THE ABS AND TRACTION CONTROL LIGHTS ILLUMINATED, A MESSAGE ON THE DASH STARTED THAT HILL START ASSIST WAS DEACTIVATED AND THE SPEEDOMETER STOPPED WORKING. WHEN I PULLED OVER, THE CAR WOULD NOT SHUT OFF WHEN I PUSHED THE START/STOP BUTTON. THE CAR IS CURRENTLY AT THE DEALERSHIP UNDERGOING DIAGNOSTIC TESTING. I THINK IT MAY BE AN ABS SENSOR THAT CAME LOOSE BEHIND A WHEEL.

Mileage: 38,500

DRIVING INTO A RECREATIONAL SITE, LOOKING FOR PARKING WITH CAR IN MOTION, POWER STEERING WENT OUT AND I COULD NOT STEER THE CAR. I PULLED OVER TO SIDE OF ROAD BUT TRYING TO TURN THE STEERING WHEEL WAS LIKE MOVING A TON OF BRICKS. TURNED CAR ENGINE OFF AND BACK ON BUT STEERING WAS OUT. STEERING GEAR HAD TO BE REPLACED BY DEALER. FORD HAS A HISTORY OF RECALLS WITH THIS SAME PROBLEM. MY VEHICLE MAKE AND MODEL WAS NOT AMONG THOSE RECALLED.

Mileage: 42,791

THE ELECTRONIC POWER STEERING WENT OUT WHILE DRIVING. ABOUT 45000 MILES ON THE CAR AND IT WAS OUT OF WARRENTY. NOW WHEN YOU TRY TO DRIVE IT JERKS AROUND. IT COULD EASILY TOSS YOU INTO ONCOMING TRAFFIC OR OFF THE SIDE OF THE ROAD.

Mileage: 45,000

2015 FORD FOCUS. DRIVING HOME, ALMOST CRASHED HEAD ON DUE TO LOSS OF STEERING IN MY VEHICLE. PURCHASED NEW 3 MILES IN JUNE 2015. STILL TRYING TO GET SERVICE FOR RECALL ON POWERTRAIN, ALWAYS TOLD PARTS ARE NOT AVAILABLE OR SERVICE REQUESTS BACKED UP. THE VEHICLE IS UNSAFE AND CAN CAUSE FATALITY ON THE ROAD. MY CURRENT MILEAGE IS 53,181 AND IN NO WAY SHOULD THE STEERING SYSTEM FAIL. MY CAR IS IN THE SHOP AT THE DEALER AND THE COST FOR REPAIR IS $2100.00 PLUS TAX WHICH I DO NOT HAVE. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ABOUT THE SAME ISSUES I AM REPORTING. THERE SHOULD BE A SAFETY RECALL ON THE STEERING SYSTEM. I'M STRUGGLING EACH DAY GETTING RIDES BACK AND FORTH TO WORK AND I NO LONGER FEEL SAFE WITH MY CHILD IN AN UNSAFE MOTOR VEHICLE THAT COULD CAUSE CRASH/COLLISION. FORD NEEDS TO TAKE RESPONSIBILITY FOR DEFECTS AND RECALL ALL FORD FOCUS 2015 SO THAT OTHERS CONSUMERS CAN GET THEIR CAR REPAIRED. AS I STATED BEFORE I ALMOST CRASHED HEAD ON DUE TO STEERING FAILURE. NOT SAFE TO DRIVE ON THE RODE.

Mileage: 53,181

TL* THE CONTACT OWNS A 2015 FORD FOCUS. UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS LOCKED AND UNABLE TO BE TURNED. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES BEFORE THE STEERING WHEEL WAS ABLE TO MANEUVER; HOWEVER, THE SERVICE STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (POMPANO FORD LINCOLN, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (888) 718-9266) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS AWAITING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *TT THHE VEHICLE WAS REPAIRED. *JS

Mileage: 37,000

TAKA RECALL. I TOOK MY CAR TO FORD TO GET A CLUTCH AND TRANSMISSION DEFECT FIXED. WHEN I GOT IT BACK MY CAR IS MAKING A SCRAPPING SOUND LIKE METAL TO METAL WHEN TURNING THE STEERING WHEEL. I TOOK IT BACK 2 HRS LATER AND WAS TOLD ITS THE GEAR ASSY STEERING. PART NUMBER 3504

Mileage: 1

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE REAR MIDDLE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. IN ADDITION, THE POWER STEERING FAILED ON MORE THAN OCCASION. OXMOOR FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

THE STEERING WENT OUT ONCE BEFORE. I TOOK IT TO A SHOP AND THEY SAID IT CORRECTED ITSELF. HOWEVER I WAS DRIVING DOWN US1 SOUTH AND THE STEERING WENT IT WHILE I WAS DRIVING AT 55MPH. THIS CAR ISN'T UNSAFE AND NEEDS TO BE RECALLED. THIS IS TWICE THE STEERING HAS FAILED WHILE I WAS DRIVING WITHOUT WARNING.

Mileage: 80,000

I WAS DRIVING DOWN A COUNTY ROAD, TRAVELING ABOUT 25 MPH AS I WAS ABOUT TO MAKE A TURN, WHEN MY POWER STEERING COMPLETELY FAILS. I NEARLY DROVE STRAIGHT THROUGH A METAL FENCE TRYING TO MAKE THE TURN TO GET OFF THE ROAD. NOW WHEN I TURN MY KEY FORWARD MY CARS COMPUTER SENDS A MESSAGE SAYING "STEERING LOSS, SAFELY PARK VEHICLE" THE ISSUE I AM REFERRING TO BY CHECKING "UNKNOWN/OTHER" IS A SHUDDERING TRANSMISSION. EVERYTIME MY CAR IS GOING THROUGH FIRST GEAR THE TRANSMISSION SHUDDERS. THIS GETS MUCH WORSE WHEN WHEN MY CAR IS CLOSE TO BEING DUE FOR AN OIL CHANGE. IVE SERVICED THE CAR REGULARLY AND SOME MONTHS HAD TO GET MULTIPLE OIL CHANGES TO TRY AND COMBAT THE TRANSMISSION SHUDDERING.

Mileage: 79,000

POWER STEERING MOTOR HAS GONE OUT ON THE CAR AND NEEDS TO BE REPLACED ACCORDING TO THE DEALERSHIP, AT A COST OF $2000 TO THE CONSUMERS. THE CAR IS NOT DRIVEABLE WITHOUT THE ELECTRONIC POWER STEERING.

Mileage: 54,000

THE POWER STEERING ASSIST HAS COMPLETELY STOPPED FUNCTIONING. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER AT SPEEDS BELOW ABOUT TEN TO FIFTEEN MPH, SUCH AS IN PARKING LOTS AND INTERSECTIONS OF ROADS AND WHILE ATTEMPTING TO PARK AT HOME OR IN PUBLIC LOTS.

Mileage: 14,000

THE POWER ASSIST STEERING HAS COMPLETELY GONE TO NOT FUNCTIONING. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER AT SPEEDS BELOW 10-15 MPH, OR WHEN TURNING THE STEERING WHEEL WHEN STATIONARY.

Mileage: 14,000

FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02

Mileage: 27,345

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "STEERING ASSIST MALFUNCTION" MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE EPAS ASSEMBLY WAS REPLACED AND PROGRAMMED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,039.

Mileage: 19,039

I RENTED A VEHICLE FROM ENTERPRISE RENT-A-CAR. I DID NOT RECEIVE THE VEHICLE I RESERVED AND PAID FOR. THREE OUT OF THE FOUR VEHICLES SET ASIDE FOR UBER DRIVERS WERE BADLY STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. THE ONLY VEHICLE OPTION LEFT FOR ME TO DRIVE FOR UBER WAS A 2015 FORD FOCUS, WHICH WAS STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. I TRIED TO ASK FOR A REFUND AND WAS TOLD I HAD ALREADY PAID FOR THE RENTAL AND WAS LOCKED INTO THE AGREEMENT AS AN UBER DRIVER. I ASKED FOR A BETTER VEHICLE AND WAS TOLD THEY DID NOT HAVE ANY AT THE TIME FOR ME TO TRADE THE LAST VEHICLE OUT FOR. BASICALLY, I WAS STUCK WITH THE VEHICLE. THE CAR BEGINS TO JERK AS I ACCELERATE OR DRIVE. I INFORMED THE RENTAL CAR BRANCH, RENTAL CAR CUSTOMER SERVICE, AND THE RENTAL CAR CORPORATE OFFICE. NONE OF THESE DEPARTMENTS/DIVISIONS OF ENTERPRISE RENT-A-CAR SEEM TO BE CONCERNED REGARDING THE CONDITION OF THE CAR NOR HOW IT FUNCTIONS. MY UBER PASSENGERS (ESP. MALE PASSENGERS) HAVE BROUGHT IT TO MY ATTENTION THAT IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THAT I NEED TO GET IT FIXED. I HAVE ESCALATED THE MATTER TO UBER SO THEY ARE AWARE THAT ENTERPRISE IS NOT MAINTAINING THE CARS DESIGNATED FOR UBER DRIVERS NOR MEETING THEIR STANDARDS. I HAVE CONTACTED ENTERPRISE ON NUMEROUS OCCASIONS TO BE PUT IN ANOTHER CAR OR GET MY MONEY BACK AND THEY WILL NOT TAKE OWNERSHIP FOR THEIR WRONGDOING NOR RECTIFY THE SITUATION. THE CONDITION OF THE CAR AND HOW IT RUNS HAS AFFECTED MY UBER DRIVER RATINGS, INTERFERED WITH ME GETTING RIDE REQUEST, AND PROHIBITED ME FROM MEETING MY UBER DRIVER RIDE QUOTA FOR THE WEEK. I TOOK THE CAR TO AN UBER VEHICLE INSPECTION LOCATION WHERE THE CAR FAILED INSPECTION. UBER WAS NOT HAPPY WITH ENTERPRISE PROVIDING ME WITH AN UNSAFE VEHICLE.

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND BECAME VERY DIFFICULT TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 26 MPH, THE STEERING WHEEL SEIZED AND THE PASSENGER SIDE WHEELS MADE AN ABNORMAL NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 216,000.

Mileage: 216,000

I RENTED THIS NEW 2015 FOCUS SEDAN FROM HERTZ AT MIAMI INTL AIRPORT TO DRIVE 280 MILES HOME TO OCALA, FL. THE ENTIRE WAY, THE STEERING GRABBED, SLIPPED AND HAD A DIFFICULT TIME STAYING IN ONE LANE, THE STEERING PULLED TO THE LEFT AND TO THE RIGHT IN A JERKY DANGEROUS MANNER. WE WERE LITERALLY SCARED TO DRIVE THE FOCUS BUT HAD TO IN ORDER TO GET BACK HOME THAT NIGHT. I WOULD NEVER DRIVE ANOTHER FOCUS 2015, AND I AM A FORMER DOT EMPLOYEE.

Mileage: 15,000

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING WHEEL WOULD BECOME VERY DIFFICULT TO TURN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 900.

Mileage: 900