2016 FORD FOCUS Fuel System, Gasoline Problems

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and the vehicle was coasted to the side of the road, and then towed to a certified mechanic. The contact believed that the mechanic had diagnosed a failure within the transmission and had completed a repair to the transmission; however, the contact was unaware of what parts were replaced. The contact stated that after the vehicle was repaired, the vehicle started hesitating and there was an abnormal revving noise coming from the engine compartment while accelerating. The contact would depress the accelerator a second time to accelerate as intended. The failure was intermittent. The message that the engine was overheating was illuminated. The vehicle was taken to the dealer who determined that the fuel pump had failed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The recall repair was completed, and the fuel pump was replaced; however, the failure persisted. The vehicle was taken to a certified mechanic who diagnosed a failure with the water pump and the water pump was replaced. The mechanic was unable to determine the cause of the transmission failure. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 47,000.

Mileage: 47,000

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

Mileage: 81,000

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.

Mileage: 77,974

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

Mileage: 99,000

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle lost motive power and decelerated. On several occasions, the failure occurred, and the vehicle stalled. Additionally, the check engine warning light was illuminated. The vehicle was taken to the local service center who diagnosed that the purge valve was faulty and needed to be replaced. The purge valve was replaced, and the vehicle was repaired; however, the failure reoccurred. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was idling, the vehicle made an abnormal sound and then shut off. The vehicle was able to be restarted after several attempts. The contact stated once the vehicle was restarted the message "Unable to lead up fuel pump vacuum" was displayed and the check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed and determined that the clutch and levers and catalytic convertor needed to be replaced. The vehicle was repaired. The contact stated soon after the check engine warning light illuminated again. The contact called an independent mechanic to diagnose the vehicle. The contact stated that the message "Unable to read fuel pump vacuum" recurred. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 149,000.

Mileage: 149,000

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.

Mileage: 102,000

The contact owns a 2016 Ford Focus. The contact stated that while driving at high speeds, the vehicle stalled. The contact stated that his daughter was driving at 65 MPH, the vehicle began to stall. The driver pulled over and restarted the vehicle. The check engine warning light was illuminated. The contact called the local dealer, who informed him there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and hesitate, after which the vehicle lost significant motive power and was unable to accelerate above 60 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.

Mileage: 110,000

The contact’s son owns a 2016 Ford Focus. The contact stated that while refueling the vehicle at the gas station, the contact had to wait for approximately 2-30 minutes before the vehicle would start-up. The contact stated that while the vehicle was parked, the RPM revved and fluctuated from high to low. The contact also stated that while driving from a stop light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed canister purge valve. The vehicle was not repaired due the cost. The manufacturer was notified of the failure and stated a previous recall was cleared due to the vehicle passing the canister purge valve test and the power train control module was updated. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, he observed that the vehicle was idling abnormally rough. While driving at an undisclosed speed, the vehicle lost motive power and seemed to hesitate while shifting between gears. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the canister purge valve was stuck in the open position. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the fuel tank was deformed due to a stuck canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); the VIN was included, and the repair was already completed. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 113,000.

Mileage: 113,000

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to immediately start up after refueling. There was no warning light illuminated. The contact also stated that the vehicle stalled without warning while driving at various speeds. Upon investigation, the contact discovered NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and an appointment was scheduled to have the vehicle serviced. The contact was later informed by the dealer that the vehicle was not included in the recall. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was an excessive vacuum in the fuel system. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 107,000.

Mileage: 107,000

The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, the vehicle suddenly began to surge and shake erratically. The contact was able to exit the main roadway, after which the vehicle stalled and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 51,000.

Mileage: 51,000

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a portable scanner and retrieved DTC codes regarding the fuel rail pressure - Low. The contact’s husband replaced the canister purge valve (CPV); however, the contact stated that the failure reoccurred, and the vehicle was jerking, and losing motive power, and hesitating to restart. The vehicle was diagnosed again, and the contact retrieved fault codes for the fuel rail system again. The vehicle was then taken to a local dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact's husband completed the repair; however, the contact stated that after refueling and driving at an undisclosed speed, the low fuel warning light illuminated. The contact referenced the failures to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. Additionally, the vehicle stalled occasionally after refueling. The check engine warning light was illuminated. The contact was able to restart the vehicle occasionally after several attempts. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the canister purge valve remained open causing the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.

Mileage: 79,000

The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

Mileage: 86,000

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.

Mileage: 143,613

The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.

Mileage: 109,000

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2016 Ford Focus. The contact stated that upon refueling the vehicle, the vehicle intermittently failed to start. The contact stated that after starting the vehicle and driving, the vehicle stalled while depressing the accelerator pedal. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a defective purge valve. Upon investigation, the contact discovered NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate with the check engine warning light illuminated. Additionally, the fuel gauge failed to indicate the correct amount of fuel. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 59,000. The contact stated that the canister purge valve was replaced. Doing so caused the engine light to finally turn off and the fuel gauge to work correctly.

Mileage: 59,000

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced occasional hesitation while driving. The vehicle was taken to the local mechanic who diagnosed that the fuel tank was deformed causing a failure in the fuel delivery pressure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 76,000.

Mileage: 76,000

The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed and depressing the accelerator pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact continued driving to her place of employment. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000

Mileage: 111,000

The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle made a loud squealing sound. Additionally, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact then stated when he refueled the vehicle, the vehicle failed to operate as needed. The check engine warning light illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown code. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the dealer. The dealer was notified, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the power control module was reprogrammed. The vehicle was not repaired. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speed, the vehicle shut off inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. However, the failure reoccurred on three other occasions. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the vehicle was taken to the dealer for recall repair. However, the dealer informed the contact that they could not complete the recall repair unless she paid a repair fee for unrelated repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 71,000. Parts distribution disconnect.

Mileage: 71,000

The contact owns a 2016 Ford Focus. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that the canister purge value on the fuel tank was stuck or was sticking. The contact called the local dealer and was informed that the vehicle was not covered under a recall and informed her about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called another local dealer, Crossroads Ford of Apex (1501 N Salem St, Apex, NC 27502) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number but no additional assistance was provided. The contact stated that the failure was similar to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that on multiple occasions while driving at various speeds, the vehicle stalled. The check engine warning light illuminated. Additionally, the contact stated that she noticed that the fuel gauge would indicate the incorrect amount of fuel. The contact stated that if the fuel was below a quarter tank, the vehicle would stall. The check engine warning light would be illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank and fuel delivery module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed of an unknown recall, but no further assistance was provided. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle occasionally was unable to restart right after refueling. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 98,000.

Mileage: 98,000

The contact owns a 2016 Ford Focus. The contact stated that he received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) advising that a second notice would be sent once the remedy parts were available. The contact stated that upon taking the vehicle to the dealer for another repair, he inquired whether the dealer could complete the recall repair as well. The dealer informed the contact that the fuel tank needed to be replaced; however, the dealer could not complete the recall repair because parts were not yet available. However, in the work order that the dealer provided to the contact, the dealer marked the recall repair as complete. The contact stated upon starting the vehicle, the check engine warning light was illuminated. The contact, who is an independent mechanic, diagnosed that the PCV valve and fuel tank needed to be replaced. The contact associated the failure to NHTSA Campaign Number: 18V735000 (Fuel System, System) that was marked as complete. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up with the dealer. The failure mileage was approximately 61,760.

Mileage: 61,760

The contact called on behalf of a friend who owns a 2016 Ford Focus. The contact stated that after the driver refueled the vehicle, the vehicle inadvertently stalled. The contact stated while driving 3 MPH, the transmission was slipping. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.

Mileage: 190,000

The contact's sister owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and also while in reverse(R) while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would fail to accelerate above 40 MPH while driving. The dealer was notified of the failure and informed him that the vehicle was out of warranty and not under recall. The vehicle was taken to an independent where it was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was referred to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 95,000.

Mileage: 95,000

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to exceed 60 MPH while driving. The vehicle was taken to the dealer and diagnosed with transmission and fuel system failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The vehicle was no longer drivable and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of gasoline. The contact stated that the vehicle consumed approximately 12-gallons of gasoline per week. The contact stated that a message was displayed stating 40-45 miles to empty however, the vehicle would stall even though there was fuel in the vehicle. Additionally, the contact stated that the vehicle would fail to start up after refueling. The vehicle was taken to the local dealer where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to a second dealer; Santa Fe Ford (16330 NW US Hwy 441, Alachua, FL 32615) to be diagnosed and the contact was informed that the failure was associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the recall repair had been completed on the vehicle three years ago. The vehicle was not repaired. The failure mileage was approximately 66,000.

Mileage: 66,000

The contact owns a 2016 Ford Focus. The contact stated that while driving 75 MPH, the vehicle stalled. The contact stated that the fuel gauge was fluctuating. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure recurred. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 107,000.

Mileage: 107,000

The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the vehicle lost power motive power and stalled. The contact restarted the vehicle and drove to the dealer. The vehicle was diagnosed and the contact was informed that the fuel system software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was notified and the failure. The approximate failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle intermittently failed to start up and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with oil sensor failure. The mechanic replaced the oil sensor; however, the failure recurred. The vehicle was taken back to the independent mechanic and diagnosed with canister purge valve (CPV) failure. The contact was informed that the CPV needed to be replaced. The dealer was made aware of the failure but informed the contact that the repair would not be made until next week. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 103,338.

Mileage: 103,338

The contact owns a 2016 Ford Focus. The contact stated that the vehicle would suddenly stall while driving at various speeds. The check engine warning light and fuel system failure warning light were illuminated. The contact was able to restart the vehicle after several attempts. A certified mechanic diagnosed the vehicle and stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The contact was referred to NHTSA for assistance and a case was opened. The approximate failure mileage was 88,000.

Mileage: 88,000

The contact owns a 2016 Ford Focus. The contact stated while his granddaughter was driving and stopped at a traffic light, the vehicle lost motive power and stalled. The driver waited for several minutes before restarting the vehicle and driving back to the residence. The contact stated that the failure was intermittent. The driver took the vehicle to a local dealer for an oil change was informed there was an open recall on the vehicle under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The local dealer reprogrammed the Powertrain Control Module to repair the vehicle however, the failure persisted. The contact took the vehicle to another local dealer; Sam Pack's Five Star Ford Lewisville (1144 N Stemmons Fwy, Lewisville, TX 75067, (469) 491-1050) to be diagnosed. The contact was informed that the PCV valve need to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated to respond. The contact continued to depress the accelerator pedal and was able to pull into a parking lot. The vehicle was taken to Pep Boys where it was diagnosed that the purge valve had failed; however, the vehicle was not repaired. The vehicle was taken to an independent mechanic where the water pump, the O2 sensors, and the battery were replaced; however, the failure persisted. The contact stated that while his wife was accelerating from a complete stop, the vehicle stalled inadvertently in the middle of an intersection. The vehicle was pushed to side of the road with assistance. The contact’s wife was able to restart the vehicle after several attempts and continued to drive. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and advised the contact that he would need to pay for the diagnosis of the vehicle before they could complete the recall repair. The manufacturer was notified of the failure and informed the contact that the recall repair was completed in July 2019; however, VIN tool and manufacturer website showed the recall incomplete. The vehicle was not repaired. The failure mileage was approximately 86,000.

Mileage: 86,000

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated after refueling. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to call NHTSA. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2016 Ford Focus. The contact stated that while driving or after refueling, the vehicle stalled but was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with error code P1450 (Fuel intake system). The contact stated the failure was related to NHTSA Campaign number 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000.

Mileage: 80,000

Engine light on. Fuel Tank Deformed, defective canister purge valve. Ford doesn’t want to do the service for safety recall 18S32. Ford dealership did not inspected the parts associated for safety recall 18S32 in February 2019 and noted that our vehicle is not part of the recall. Engine light when on June 2021 related to safety recall 18S32 but Ford will not fix it.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED WHEN THE FUEL LEVEL SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FUEL LEVEL SENSOR CIRCUIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER RANDY MARION FORD LINCOLN, LLC (1030 GATEWAY CROSSING DR, STATESVILLE, NC 28677) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SOON AFTER START-UP. THERE WAS NO WARNING SIGN ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING A BETWEEN 35-55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MAGNESIUM WAS FOUND IN THE FUEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. SHULTS FORD - HARMARVILLE (1300 GULF LAB RD, PITTSBURGH, PA 15238, (412) 828-2300) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL OR WARRANTY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL OR UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE FUEL TANK CLOSE TO EMPTY. THE CONTACT FILLED THE FUEL TANK TO A QUARTER TANK AND THE VEHICLE RESUMED NORMAL OPERATION. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GREULICH'S AUTOMOTIVE REPAIR (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PURGE VALVE WAS REPLACED AND THE ECM WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS PERFORMED INCORRECTLY AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT*JB CONSUMER STATED VEHICLE STALLS WHEN CLOSE TO QUARTER TANK OF GAS AND APPROXIMATE MILEAGE WAS SLIGHTLY HIGHER.*JB

Mileage: 75,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE VEHICLE JERKED AND HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MOSSY FORD (4570 MISSION BAY DR #4919, SAN DIEGO, CA 92109) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (TRANSMISSION FAILURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND IS OUT OF WARRANTY.*DT CONSUMER HAS STATED VEHICLE HAS BEEN TAKEN IN FOR SERVICE SEVERAL TIMES.*JB*DT *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DEFORMED FROM EXCESSIVE VACUUM PRESSURE INSIDE THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 997-8445) WAS CONTACTED AND INFORMED THE CONTACT THAT THE SOFTWARE UPDATE WAS PREVIOUSLY PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE FUEL GAUGE INCORRECTLY INDICATED THAT THE FUEL TANK WAS EMPTY. AFTER REFUELING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE VEHICLE WAS TOWED TO GILLIE HYDE FORD LOCATED AT 610 HAPPY VALLEY RD, GLASGOW, KY 42141, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO TURN IN EITHER DIRECTIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER IN PARK, DEPRESSED THE ACCELERATOR SEVERAL TIMES TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE TO START THE VEHICLE OCCURRED AFTER THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE OXYGEN SENSOR, FUEL TANK, FUEL PUMP AND AN UNKNOWN VALVE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE PREVIOUSLY RECEIVED THE RECALL REPAIR. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *LN*DT*JB*DT*JB*DT*LM *DL*JB

Mileage: 64,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KELLY FORD (420 CABOT ST, BEVERLY, MA 01915, (978) 922-0059) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 8/18/19 SENT FROM YAHOO MAIL ON ANDROID ----- FORWARDED MESSAGE ----- FROM: "[XXX] TO: [XXX] SENT: MON, AUG 19, 2019 AT 10:58 AM SUBJECT: VIN #[XXX] TO WHOM IT MAY CONCERN, YESTERDAY I WAS DRIVING ON HWY 17 IN WASHINGTON STATE AND THE TRANSMISSION ISSUES OF MY 2016 FORD FOCUS ALMOST COST ME MY LIFE. HWY 17 IS A 60 MPH, TWO LANE HIGHWAY SURROUNDED BY FARMLAND. WHILE DRIVING ON THAT HIGHWAY, I MANEUVERED TO PASS A SEMI-TRUCK THAT WAS TRAVELLING AT 50MPH. THERE WAS MORE THAN ENOUGH DISTANCE FROM ON-COMING TRAFFIC TO PASS SAFELY; WELL, THAT IS IF AS I PULLED ALONGSIDE THE SEMI-TRUCK I HADN'T LOST ALL POWER EVEN THOUGH I WAS PRESSING THE ACCELERATOR. THE RPM'S WENT UP TO "THE RED" 7-8, I STARTED LOSING SPEED AND PACING BESIDE THE SEMI- TRUCK. I COULD HOPE MY ACCELERATION ABILITY CAME BACK, OR I WAS GOING TO TRY TO BRAKE AND GO BACK WHEN I SAW ANOTHER CAR BEHIND ME IN THE PASSING LANE, MAKING ME A SITTING DUCK. FOR A FEW SECONDS OF PANIC, I CONSIDERED MY OPTIONS- MOSTLY TO GO OFF IN THE DITCH TO THE LEFT. LUCKILY, THE ACCELERATION CAME BACK AFTER THE NEEDLE ON THE RPM'S WENT HAYWIRE AND I SLOWLY WAS ABLE TO GET IN FRONT OF THE SEMI-TRUCK BEFORE ONCOMING TRAFFIC HIT ME. THE CAR BEHIND ME SPED PAST ME AS I GOT OVER, WITH A LOOK THAT I INTERPRETED AS HE THOUGHT I WAS TRYING TO KILL HIM. AT 47K MILES THE FIRST TRANSMISSION FAULTS BEGAN TO APPEAR. I HAVE ATTACHED COPIES OF THE FORD SERVICES AND TICKETS OPENED DUE TO THE MULTIPLE, ONGOING PROBLEMS. I AM NOT PART OF THE CLASS LEGAL ACTION FOR THE TRANSMISSION ISSUES OF 11-16 FOCUS AND FIESTAS. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 80,000

TAMARA RECALL. MY FUEL PUMP IS GONE (NO LONGER WORKING) AND MY FORD FOCUS HAS JUST REACHED 61000/MILES. THE CAR STALLS WHEN DRIVING AND CUTS OUT IN TRAFFIC, A SERIOUSLY DANGEROUS ISSUE. THIS IS AN ISSUE THAT HAS TO BE RELATED TO OTHER FORD FOCUS RECALLS REGARDING THE FUEL SYSTEM AND FUEL PUMP. I WOULD LIKE FOR SOMEONE TO REACH OUT TO ME TO HELP ME RESOLVE THIS MATTER ASAP! MY CONTACT INFO IS [XXX], ALTHOUGH I WOULD PREFER YOU CALL ME AT [XXX]. THIS IS AN ISSUE THAT NEEDS RESOLUTION IMMEDIATELY, IT IS SEVERELY IMPACTING MY LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 61,034

TAMARA RECALL. MY FUEL PUMP IS GONE (NO LONGER WORKING) AND MY FORD FOCUS HAS JUST REACHED 61000/MILES. THE CAR STALLS WHEN DRIVING AND CUTS OUT IN TRAFFIC, A SERIOUSLY DANGEROUS ISSUE. THIS IS AN ISSUE THAT HAS TO BE RELATED TO OTHER FORD FOCUS RECALLS REGARDING THE FUEL SYSTEM AND FUEL PUMP. I WOULD LIKE FOR SOMEONE TO REACH OUT TO ME TO HELP ME RESOLVE THIS MATTER ASAP! MY CONTACT INFO IS [XXX], ALTHOUGH I WOULD PREFER YOU CALL ME AT [XXX]. THIS IS AN ISSUE THAT NEEDS RESOLUTION IMMEDIATELY, IT IS SEVERELY IMPACTING MY LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 61,034

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND SHUT OFF. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED THERE WAS A QUARTER TANK OF FUEL LEFT; HOWEVER, IT WAS COMPLETELY EMPTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST VALLEY CHRYSLER JEEP (21422 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 348-7510) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PURCHASE A 2016 FORD FOCUS TODAY AND THERE'S ONE OPEN RECALL ON MY VEHICLE. THE TAKATA RECALL AND I WOULD LIKE FOR THIS ISSUE TO BE FIXED BECAUSE IT SOUNDS DANGEROUS FROM THE RESEARCH I DID ON THE RECALL. PLUS I HAVE MY 1ST CAR WRECK A COUPLE MONTHS AGO AND MY CAR WAS TOTALED OUT. I WANT TO BE SAFE BEHIND THE WHEEL AND I HAVE A LITTLE BOY; WHO WILL BE A PASSENGER IN THE VEHICLE I DON'T WANT MY CAR TO STOP IN THE MIDDLE OF THE STREET AND CAUSE A ACCIDENT AND MY SON GET HURT. PLEASE CONTACT ME AT: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR