1,316
Complaints
16
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints

Showing 20 of 1,316
Dec 29, 2025

Having fuel problems with this ford se. Adding gas after starting the car it doesn't run right. It misses n doesn't have power. Plus Transmission went out two times again. First time it went out. It was about a year ago. Now the second time [XXX]. First time was about a year ago. It was repaired. Because I had a car warranty from the car dealer ship. Now they won't repair it again. This ford focus Se had the double clutch in it Plus the notorious speed shifter known to go out. These transmissions are known to have problems. But the car place never told me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 29, 2025

Having fuel problems with this ford se. Adding gas after starting the car it doesn't run right. It misses n doesn't have power. Plus Transmission went out two times again. First time it went out. It was about a year ago. Now the second time [XXX]. First time was about a year ago. It was repaired. Because I had a car warranty from the car dealer ship. Now they won't repair it again. This ford focus Se had the double clutch in it Plus the notorious speed shifter known to go out. These transmissions are known to have problems. But the car place never told me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 26, 2025

Something wrong with the transmission the one that Ford extended warranty on and my car is a 2016 and Ford extended it 10 years and they said it ended a few months ago as well as the TCM replacement I didn't know about because I just purchased the vehicle a little over a year ago.

Dec 26, 2025

Something wrong with the transmission the one that Ford extended warranty on and my car is a 2016 and Ford extended it 10 years and they said it ended a few months ago as well as the TCM replacement I didn't know about because I just purchased the vehicle a little over a year ago.

Nov 11, 2025

Lee County was working on the road and were replacing a section of Lazy D Farm Road and there was a section cut out and try to get across the section the transmission over heating light came on

Nov 11, 2025

Lee County was working on the road and were replacing a section of Lazy D Farm Road and there was a section cut out and try to get across the section the transmission over heating light came on

Oct 22, 2025

The clutch had to be replaced a second time and the engine became disabled while driving due to parts failure and it blowing up. This is all happening with 60,000 miles on the vehicle. My safety came into question with both failures disabling my car while I was driving on the interstate. The clutch was replaced and paid for out of pocket and I have been trying to work with ford about the engine but they have not helped at all. The issues just popped up and failed immediately while driving. This engine failure issue is covered for my vehicle, but my VIN is not covered. The only explanation I have received is that it is because my car is a manual transmission, which has no link to the part that failed on the engine. I was also notified by the ford service manager that my vehicle was made in the exact location and time frame that the recall covers, but my VIN still is not covered. I have received absolutely no help or solution with my vehicles failure and have been without a vehicle for 9 months because of the large price on replacing an entire engine, right after I had to pay for a very expensive clutch replacement.

Oct 22, 2025

The clutch had to be replaced a second time and the engine became disabled while driving due to parts failure and it blowing up. This is all happening with 60,000 miles on the vehicle. My safety came into question with both failures disabling my car while I was driving on the interstate. The clutch was replaced and paid for out of pocket and I have been trying to work with ford about the engine but they have not helped at all. The issues just popped up and failed immediately while driving. This engine failure issue is covered for my vehicle, but my VIN is not covered. The only explanation I have received is that it is because my car is a manual transmission, which has no link to the part that failed on the engine. I was also notified by the ford service manager that my vehicle was made in the exact location and time frame that the recall covers, but my VIN still is not covered. I have received absolutely no help or solution with my vehicles failure and have been without a vehicle for 9 months because of the large price on replacing an entire engine, right after I had to pay for a very expensive clutch replacement.

Sep 25, 2025 108,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated. The contact also stated that while attempting to start the vehicle, the vehicle failed to respond as intended. Additionally, while driving at an undisclosed speed and attempting to make a left or right turn, the lost motive power. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The mechanic retrieved DTC: P2872 (Clutch "A" Stuck Engaged). The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14N02 (Extended Warranty Coverage for PCM Reprograming in the Event of ABS Vehicle Speed Signal Related Communication Loss that Disables OBDII System Monitors); however, the VIN was not included in the CSP. The manufacturer was notified of the failure, and informed the contact that the VIN was not under warranty or recall. The failure mileage was 108,000.

Sep 25, 2025 108,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated. The contact also stated that while attempting to start the vehicle, the vehicle failed to respond as intended. Additionally, while driving at an undisclosed speed and attempting to make a left or right turn, the lost motive power. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The mechanic retrieved DTC: P2872 (Clutch "A" Stuck Engaged). The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14N02 (Extended Warranty Coverage for PCM Reprograming in the Event of ABS Vehicle Speed Signal Related Communication Loss that Disables OBDII System Monitors); however, the VIN was not included in the CSP. The manufacturer was notified of the failure, and informed the contact that the VIN was not under warranty or recall. The failure mileage was 108,000.

Sep 11, 2025

I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to get it out of te middle of the road.

Sep 11, 2025

I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to get it out of te middle of the road.

Aug 20, 2025 113,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at approximately 60 MPH, the vehicle started losing motive power. The contact heard an abnormal grinding sound coming from under the floorboard. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as intended and was jerking and vibrating abnormally. The contact stated that the failure was more pronounced after the initial failure. The contact stated that later, the check engine warning light illuminated, and the vehicle was difficult to start. The contact stated that the check engine warning light was orange. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the clutch actuators needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to a problem with the dual clutch transmission installed in the vehicle. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

Aug 20, 2025 113,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at approximately 60 MPH, the vehicle started losing motive power. The contact heard an abnormal grinding sound coming from under the floorboard. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as intended and was jerking and vibrating abnormally. The contact stated that the failure was more pronounced after the initial failure. The contact stated that later, the check engine warning light illuminated, and the vehicle was difficult to start. The contact stated that the check engine warning light was orange. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the clutch actuators needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to a problem with the dual clutch transmission installed in the vehicle. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

Aug 9, 2025

The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a Master Technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with TCM issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.

Aug 9, 2025

The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a Master Technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with TCM issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.

Aug 7, 2025

It is my transmission problem, there is an engine light on and the shifting is very rough and it also jumps gears, i know ford had a recall for this problem i believe it should be under warranty it is the TCM

Aug 7, 2025

It is my transmission problem, there is an engine light on and the shifting is very rough and it also jumps gears, i know ford had a recall for this problem i believe it should be under warranty it is the TCM

Aug 6, 2025 137,000 mi

The contact's son owns a 2016 Ford Focus. The contact stated that while at a stop, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The contact then stated that while his son was driving at an undisclosed speed, the message "Transmission Hot - Wait 5 Mins" was displayed on the instrument panel. The contact's son followed the instruction; however, the warning light returned soon after restart the vehicle. Due to the failure, the vehicle was towed to the residence. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.

Aug 6, 2025 137,000 mi

The contact's son owns a 2016 Ford Focus. The contact stated that while at a stop, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The contact then stated that while his son was driving at an undisclosed speed, the message "Transmission Hot - Wait 5 Mins" was displayed on the instrument panel. The contact's son followed the instruction; however, the warning light returned soon after restart the vehicle. Due to the failure, the vehicle was towed to the residence. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.

Aug 5, 2025

Transmission Control Module failed and i had that replaced. Now the clutch pack failed and had that replaced. Now it says transmission hot and to pull over. All of this has been recalled on 2012 to 2016 but for some reason my car is not and its the same powershift transmission. Im over 4000 dollars into these repairs and still having problems.

Aug 5, 2025

Transmission Control Module failed and i had that replaced. Now the clutch pack failed and had that replaced. Now it says transmission hot and to pull over. All of this has been recalled on 2012 to 2016 but for some reason my car is not and its the same powershift transmission. Im over 4000 dollars into these repairs and still having problems.

Jul 30, 2025

The transmission is slipping. Research shows it's a known issue. Ford has acknowledged the issue and extended support. My local ford dealership is refusing to fix the issue even though I fall within the extended service mileage. I called 2 transmission shops who refused to work on this specific model due to the dual clutch design and known problems. Attached is a letter I am disseminating requesting proper assistance with this issue.

Jul 30, 2025

Additional information related to a case I opened earlier today Vehicle: 2016 Ford Focus SE Component: PowerTrain – Transmission My 2016 Ford Focus has experienced three failed clutch packs with the Ford DPS6 PowerShift transmission. The first clutch was replaced at ~22,000 miles, the second at ~27,500 miles, and it now requires a third replacement at 80,000 miles. This is a known and dangerous defect that was part of a class-action lawsuit. Despite multiple replacements and low mileage, Ford is requiring me to pay over $4,000 for a third repair. This transmission causes slipping, hesitation, and safety issues when pulling into traffic or hills. I am requesting that NHTSA re-investigate or expand the scope of past complaints on this vehicle to include continued post-settlement failures.

Jul 30, 2025

The transmission is slipping. Research shows it's a known issue. Ford has acknowledged the issue and extended support. My local ford dealership is refusing to fix the issue even though I fall within the extended service mileage. I called 2 transmission shops who refused to work on this specific model due to the dual clutch design and known problems. Attached is a letter I am disseminating requesting proper assistance with this issue.

Jul 30, 2025

Additional information related to a case I opened earlier today Vehicle: 2016 Ford Focus SE Component: PowerTrain – Transmission My 2016 Ford Focus has experienced three failed clutch packs with the Ford DPS6 PowerShift transmission. The first clutch was replaced at ~22,000 miles, the second at ~27,500 miles, and it now requires a third replacement at 80,000 miles. This is a known and dangerous defect that was part of a class-action lawsuit. Despite multiple replacements and low mileage, Ford is requiring me to pay over $4,000 for a third repair. This transmission causes slipping, hesitation, and safety issues when pulling into traffic or hills. I am requesting that NHTSA re-investigate or expand the scope of past complaints on this vehicle to include continued post-settlement failures.

Jul 22, 2025

I am writing you today because my ford focus with transmission DPS6,7SPDCT has all the same problems the older models have. Ford has stopped there 10 year 150000 mile warranty on there transmission on all models built after November 5 2015. Mine is January 1 2016 with all same transmission components. And all my warranty is ran out and still having transmission problems.

Jul 22, 2025

I am writing you today because my ford focus with transmission DPS6,7SPDCT has all the same problems the older models have. Ford has stopped there 10 year 150000 mile warranty on there transmission on all models built after November 5 2015. Mine is January 1 2016 with all same transmission components. And all my warranty is ran out and still having transmission problems.

Jun 24, 2025 179,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the transmission was slipping, the vehicle exceeded 3,000 RPM and suddenly lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The contact was able to resume driving; however, the failure recurred while at a complete stop at a four-way intersection. The contact was able to drive approximately 2 MPH to his son's residence. The vehicle was towed to the dealer, where it was diagnosed that the fuel pressure regulator had failed, and a fuel line was rusted. The dealer replaced the parts. Additionally, the dealer diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 179,000.

Jun 24, 2025 179,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the transmission was slipping, the vehicle exceeded 3,000 RPM and suddenly lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The contact was able to resume driving; however, the failure recurred while at a complete stop at a four-way intersection. The contact was able to drive approximately 2 MPH to his son's residence. The vehicle was towed to the dealer, where it was diagnosed that the fuel pressure regulator had failed, and a fuel line was rusted. The dealer replaced the parts. Additionally, the dealer diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 179,000.

Jun 23, 2025 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while idling at a stop sign and attempting to accelerate, the transmission failed to shift into gear and the vehicle failed to respond. The contact shifted to park until the transmission shifted to drive. The message that the transmission was overheating was displayed and informed the contact to park the vehicle. The vehicle was taken to the dealer, who diagnosed that the traction control module and clutch had failed. The contact related the failure to NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V169000 (Power Train); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.

Jun 23, 2025 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while idling at a stop sign and attempting to accelerate, the transmission failed to shift into gear and the vehicle failed to respond. The contact shifted to park until the transmission shifted to drive. The message that the transmission was overheating was displayed and informed the contact to park the vehicle. The vehicle was taken to the dealer, who diagnosed that the traction control module and clutch had failed. The contact related the failure to NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V169000 (Power Train); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.

Jun 19, 2025

Purchased 2016 Ford Focus SE with 132,000 Mi on Wednesday June 11, 2025. Drove with no problem when I took it for a long test drive. Drove it Thursday June 12, 2025 with no problem. On Friday June 13, 2025 I thought I felt a little slippage going from 1st to 2nd gear. On Friday June 14, 2025 my 17yr old daughter drove it to the beach and while driving back home she got a msg "Transmission Overheating". She pulled over and called me. I was able to put the key 2 clicks into the starting position and switch to neutral where I got a msg " Transmission now Ready". I then put my scanner on it and was it read Shift Error PO7A3, Clutch "A" Disengagement P286F, Clutch "B" Stuck Engaged P287A. I took it to the dealer I bought it from but it was a As Is Purchase. Now I am stck even though Ford and the dealer knew about these problems.

Jun 19, 2025

Purchased 2016 Ford Focus SE with 132,000 Mi on Wednesday June 11, 2025. Drove with no problem when I took it for a long test drive. Drove it Thursday June 12, 2025 with no problem. On Friday June 13, 2025 I thought I felt a little slippage going from 1st to 2nd gear. On Friday June 14, 2025 my 17yr old daughter drove it to the beach and while driving back home she got a msg "Transmission Overheating". She pulled over and called me. I was able to put the key 2 clicks into the starting position and switch to neutral where I got a msg " Transmission now Ready". I then put my scanner on it and was it read Shift Error PO7A3, Clutch "A" Disengagement P286F, Clutch "B" Stuck Engaged P287A. I took it to the dealer I bought it from but it was a As Is Purchase. Now I am stck even though Ford and the dealer knew about these problems.

Jun 17, 2025

There are known issues with the 2016 ford focus transmission dual clutch transmission shudder. My vehicle is the se and seems to have this but there is no safety recall for the se or my vehicle specifically. There was even a law suit for the 2016 ford focus se with this issue. My car has under 77,000 miles. When I asked ford about this issue previously they said there was nothing g they could do

Jun 17, 2025

There are known issues with the 2016 ford focus transmission dual clutch transmission shudder. My vehicle is the se and seems to have this but there is no safety recall for the se or my vehicle specifically. There was even a law suit for the 2016 ford focus se with this issue. My car has under 77,000 miles. When I asked ford about this issue previously they said there was nothing g they could do

Jun 14, 2025

The transmission is awful, delayed acceleration, rough shifting and lack of power. Delayed acceleration is the main issue due to it “ lagging “ in the middle of intersections and at green lights, etc. may fall under the ford focus lawsuit but when I look up my vin on this website, no recalls pop up but all the signs of the other models recalled are shown and present in my model of the Focus.

Jun 14, 2025

The transmission is awful, delayed acceleration, rough shifting and lack of power. Delayed acceleration is the main issue due to it “ lagging “ in the middle of intersections and at green lights, etc. may fall under the ford focus lawsuit but when I look up my vin on this website, no recalls pop up but all the signs of the other models recalled are shown and present in my model of the Focus.

Jun 9, 2025 131,206 mi

The contact owns a 2016 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then jerked into the next gear. The contact stated that the hesitation occurred at various speeds. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while slowing down, the vehicle hesitated, and then the transmission downshifted, and the vehicle jerked. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 131,206.

Jun 9, 2025 131,206 mi

The contact owns a 2016 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then jerked into the next gear. The contact stated that the hesitation occurred at various speeds. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while slowing down, the vehicle hesitated, and then the transmission downshifted, and the vehicle jerked. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 131,206.

Jun 2, 2025 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving 20 MPH, the vehicle briefly began to jump and jolted before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, determining that the transmission friction element B was stuck on. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Jun 2, 2025 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving 20 MPH, the vehicle briefly began to jump and jolted before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, determining that the transmission friction element B was stuck on. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

May 2, 2025 134,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V479000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 134,000.

May 2, 2025 134,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V479000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 134,000.

May 1, 2025 116,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the vehicle jerked until shifting into gear. The contact stated that the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

May 1, 2025 116,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the vehicle jerked until shifting into gear. The contact stated that the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Apr 29, 2025

The transmission (powertrain) on my 2016 Ford Focus SE (VIN: [XXX] ) has had persistent issues since shortly after I purchased the car in April 2022. It has not completely failed yet, but the symptoms — including shuddering, slipping, jerking, and hesitation when accelerating or shifting — have worsened over time. It uses a dual-clutch transmission with no dipstick, making it difficult to properly monitor or service. The vehicle is in my possession and available for inspection upon request. Due to the unpredictable and unsafe driving behavior, I have stopped driving the vehicle altogether and have not driven it in over a month. The car hesitates when shifting, especially at stop signs or when merging into traffic, creating serious safety concerns for myself and others. The issue has been reproduced multiple times and addressed at the CarMax dealership in Tinley Park, IL, where I bought the car. However, their repairs were only temporary, and the problem returned. Because the car is now outside of their warranty period, they refuse to inspect it without charging a diagnostic fee. I also contacted Ford Customer Service, but was told that since there is no current recall, I would need to pay out of pocket and that no assistance could be offered. There were no warning lights or messages at the start of the issue, which began within 60–90 days of ownership. The transmission symptoms have been present ever since, and have progressively worsened. This is clearly part of a wider transmission issue with the 2016 Focus, as supported by numerous consumer complaints and lawsuits. I urge NHTSA to investigate and take appropriate action, including consideration of a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 29, 2025

The transmission (powertrain) on my 2016 Ford Focus SE (VIN: [XXX] ) has had persistent issues since shortly after I purchased the car in April 2022. It has not completely failed yet, but the symptoms — including shuddering, slipping, jerking, and hesitation when accelerating or shifting — have worsened over time. It uses a dual-clutch transmission with no dipstick, making it difficult to properly monitor or service. The vehicle is in my possession and available for inspection upon request. Due to the unpredictable and unsafe driving behavior, I have stopped driving the vehicle altogether and have not driven it in over a month. The car hesitates when shifting, especially at stop signs or when merging into traffic, creating serious safety concerns for myself and others. The issue has been reproduced multiple times and addressed at the CarMax dealership in Tinley Park, IL, where I bought the car. However, their repairs were only temporary, and the problem returned. Because the car is now outside of their warranty period, they refuse to inspect it without charging a diagnostic fee. I also contacted Ford Customer Service, but was told that since there is no current recall, I would need to pay out of pocket and that no assistance could be offered. There were no warning lights or messages at the start of the issue, which began within 60–90 days of ownership. The transmission symptoms have been present ever since, and have progressively worsened. This is clearly part of a wider transmission issue with the 2016 Focus, as supported by numerous consumer complaints and lawsuits. I urge NHTSA to investigate and take appropriate action, including consideration of a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 28, 2025

The vehicle shutters and fails to engage while taking off from a stop. The transmission feels like the clutch slips (Automatic transmission). This 2016 Ford Focus is having the exact same issues as mentioned in the Ford customer satisfaction program 14M02 -Supplement #7. In this memo Ford outlines that 2012-2016 Ford Focus models with the DPS6 automatic transmission built between August 1st 2010 - November 5th 2015 in Michigan can get repairs made. I contacted Ford and they are saying they will not honor repairing the vehicle since it isn't showing the recall attached to it specifically even though they acknowledge the issues exist in my vehicle. On the 14M02 recall supplemental #7 the Fords with that transmission have received additional extended warranties to 10yrs 150,000 miles. My car has 132,000 miles and is 9 years old. I had this same issue fixed prior while the vehicle was still under the original factory warranty. I need assistance since Ford is failing to make the appropriate repairs to a vehicle they have acknowledged has problems from a bad designed transmission. These 2012-2016 cars are LEMONS!! PLEASE HELP!

Apr 28, 2025

The vehicle shutters and fails to engage while taking off from a stop. The transmission feels like the clutch slips (Automatic transmission). This 2016 Ford Focus is having the exact same issues as mentioned in the Ford customer satisfaction program 14M02 -Supplement #7. In this memo Ford outlines that 2012-2016 Ford Focus models with the DPS6 automatic transmission built between August 1st 2010 - November 5th 2015 in Michigan can get repairs made. I contacted Ford and they are saying they will not honor repairing the vehicle since it isn't showing the recall attached to it specifically even though they acknowledge the issues exist in my vehicle. On the 14M02 recall supplemental #7 the Fords with that transmission have received additional extended warranties to 10yrs 150,000 miles. My car has 132,000 miles and is 9 years old. I had this same issue fixed prior while the vehicle was still under the original factory warranty. I need assistance since Ford is failing to make the appropriate repairs to a vehicle they have acknowledged has problems from a bad designed transmission. These 2012-2016 cars are LEMONS!! PLEASE HELP!

Apr 25, 2025 15,060 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to shift into second gear while driving. The contact stated there was an abnormal grinding sound while turning the steering wheel. The contact stated that while driving approximately 10-50 MPH, the vehicle began to slow down and kick back. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with transmission control module, purge valve, and power control module failure, and a software reprogramming was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who replaced the transmission. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the clutch needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 15,060.

Apr 25, 2025 100,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal, with several unknown warning lights illuminated. Due to the failure, the vehicle was towed to the dealer and was diagnosed with a defective clutch module. The contact was provided an estimate for the repair and was later referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 100,000.

Apr 25, 2025 15,060 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to shift into second gear while driving. The contact stated there was an abnormal grinding sound while turning the steering wheel. The contact stated that while driving approximately 10-50 MPH, the vehicle began to slow down and kick back. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with transmission control module, purge valve, and power control module failure, and a software reprogramming was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who replaced the transmission. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the clutch needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 15,060.

Apr 25, 2025 100,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal, with several unknown warning lights illuminated. Due to the failure, the vehicle was towed to the dealer and was diagnosed with a defective clutch module. The contact was provided an estimate for the repair and was later referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 100,000.

Apr 21, 2025 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to a dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 16-0129. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

Apr 21, 2025 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to a dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 16-0129. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

Apr 17, 2025 107,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with transmission failure. The vehicle was taken to the local dealer, where it was confirmed that the failure was with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 19N08. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 107,000.

Apr 17, 2025 222,440 mi

The contact owns a 2016 Ford Focus. The contact stated while driving on an Interstate at 50 MPH, the “Transmission Fault Service Now" message was displayed and the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and DTC: P07A3 and P2872 were retrieved. The contact was advised that the clutch, transmission, and the passenger’s side engine mount were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 222,440.

Apr 17, 2025 107,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with transmission failure. The vehicle was taken to the local dealer, where it was confirmed that the failure was with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 19N08. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 107,000.

Apr 17, 2025 222,440 mi

The contact owns a 2016 Ford Focus. The contact stated while driving on an Interstate at 50 MPH, the “Transmission Fault Service Now" message was displayed and the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and DTC: P07A3 and P2872 were retrieved. The contact was advised that the clutch, transmission, and the passenger’s side engine mount were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 222,440.

Apr 7, 2025 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving approximately 50 MPH, the vehicle failed to accelerate as intended. The contact stated that the message "Transmission Overheating" was displayed. The vehicle was pulled over to the side of the road and then towed to a dealer to be diagnosed. The vehicle was diagnosed with internal clutch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Apr 7, 2025

Transmission shuddering, slipping

Apr 7, 2025 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving approximately 50 MPH, the vehicle failed to accelerate as intended. The contact stated that the message "Transmission Overheating" was displayed. The vehicle was pulled over to the side of the road and then towed to a dealer to be diagnosed. The vehicle was diagnosed with internal clutch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Apr 7, 2025

Transmission shuddering, slipping

Apr 4, 2025

I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.

Apr 4, 2025

I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.

Apr 1, 2025

Several clutch repairs have been needed and ford is refusing to fix it.

Apr 1, 2025

Several clutch repairs have been needed and ford is refusing to fix it.

Mar 27, 2025

Transmision gets hot and i have to pull over right away, otherwise I might cause an accident. Once is get hot it won't move at all. Obd code p2872 and p2872dp. Clutch A stack engaged. My car only has 75400 miles. I took it to ford liner. And they told me the car has no recalls at all. They charge 196 dollars to inspect the car. They also told me that they need to change the couch A because is stuck but want to charge me 4,650$

Mar 27, 2025

Transmision gets hot and i have to pull over right away, otherwise I might cause an accident. Once is get hot it won't move at all. Obd code p2872 and p2872dp. Clutch A stack engaged. My car only has 75400 miles. I took it to ford liner. And they told me the car has no recalls at all. They charge 196 dollars to inspect the car. They also told me that they need to change the couch A because is stuck but want to charge me 4,650$

Mar 24, 2025 96,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated, with the message “Transmission Overheating - Pull Over for Safety” displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehiclehad previously been repaired under Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

Mar 24, 2025 96,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated, with the message “Transmission Overheating - Pull Over for Safety” displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehiclehad previously been repaired under Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

Mar 22, 2025

Battery was disconnected in order to install new radio. After installation, car started just fine but could not go faster than 20mph and would "stall" (even though it is auto transmission) once getting up to that speed. Ford dealership diagnosed as needing a new transmission control module. I was also told this problem would have occurred whenever the battery died, so it was no fault on the radio installation. There is a recall on these parts but for some reason my vehicle is not included in any warranties or recalls. I do not have any written communication with the Ford dealership yet as all contact has been via phone calls.

Mar 22, 2025

Battery was disconnected in order to install new radio. After installation, car started just fine but could not go faster than 20mph and would "stall" (even though it is auto transmission) once getting up to that speed. Ford dealership diagnosed as needing a new transmission control module. I was also told this problem would have occurred whenever the battery died, so it was no fault on the radio installation. There is a recall on these parts but for some reason my vehicle is not included in any warranties or recalls. I do not have any written communication with the Ford dealership yet as all contact has been via phone calls.

Mar 21, 2025

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35-40 MPH, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer; however, the contact was informed that the vehicle had performed as designed. The vehicle later failed to reverse while the transmission was shifted to reverse(R). The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.

Mar 21, 2025

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35-40 MPH, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer; however, the contact was informed that the vehicle had performed as designed. The vehicle later failed to reverse while the transmission was shifted to reverse(R). The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.

Mar 20, 2025

I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back

Mar 20, 2025 51,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power; however, the RPM continued to increase, prompting the contact to immediately turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, resulting in damages to the transmission. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 51,000.

Mar 20, 2025

I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back

Mar 20, 2025 51,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power; however, the RPM continued to increase, prompting the contact to immediately turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, resulting in damages to the transmission. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 51,000.

Mar 18, 2025

My clutch and or transmission is malfunctioning. When I drive up hill the car shudders and I lose power, it's a risk when another vehicle or pedestrian is behind me. When I accelerate from a full stop, same symptoms. If in an emergency I have to move I would be at risk because then the vehicle would hesitate. The issue was confirmed with the manufacturer's dealership service center. No warning lamps, no messages just a sudden appearance of the symptoms that were progressively getting worse. I looked up two separate customer satisfaction programs which I believe I should be eligible but bought the vehicle after their expiration and even though I think the vehicle satisfies the programs' terms, the manufacturer did not include my vehicle's vin.

Mar 18, 2025

My clutch and or transmission is malfunctioning. When I drive up hill the car shudders and I lose power, it's a risk when another vehicle or pedestrian is behind me. When I accelerate from a full stop, same symptoms. If in an emergency I have to move I would be at risk because then the vehicle would hesitate. The issue was confirmed with the manufacturer's dealership service center. No warning lamps, no messages just a sudden appearance of the symptoms that were progressively getting worse. I looked up two separate customer satisfaction programs which I believe I should be eligible but bought the vehicle after their expiration and even though I think the vehicle satisfies the programs' terms, the manufacturer did not include my vehicle's vin.

Mar 17, 2025 85,500 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the front-end shuddered and vibrated significantly. There was no warning light illuminated. The contact stated that the dealer had picked up the vehicle for the repair of Ford Campaign Number: 24N07; however, upon diagnosing the vehicle, the dealer informed the contact that the failure was not related to the Service Campaign, but instead to the transmission dual dry clutch. The vehicle was then taken to an independent mechanic, where it was diagnosed that the failure was related to the failure listed in NHTSA Campaign Number: 18V845000 (Power Train). The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the VIN was not included in the recall. The failure mileage was approximately 85,500.

Mar 17, 2025 85,500 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the front-end shuddered and vibrated significantly. There was no warning light illuminated. The contact stated that the dealer had picked up the vehicle for the repair of Ford Campaign Number: 24N07; however, upon diagnosing the vehicle, the dealer informed the contact that the failure was not related to the Service Campaign, but instead to the transmission dual dry clutch. The vehicle was then taken to an independent mechanic, where it was diagnosed that the failure was related to the failure listed in NHTSA Campaign Number: 18V845000 (Power Train). The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the VIN was not included in the recall. The failure mileage was approximately 85,500.

Mar 11, 2025

My vehicle started having issues with the transmission, like shifting issues while starting to accelerate , not going into gear while I am accelerating as well as going in and out of gear in current speed levels with the flow of traffic. It would go from a drive engagement to neutral and would cause me to be in dangerous situations while having passengers in my car as well as my children. I do Lyft an Uber as a current profession, and the last 10 rides that I have given people have been put in positions of compromise or danger due to the shifting issues. After googling issues online, I discovered my Transmission has had various online complaints of Same danger issues. I had 2 Mechanics also verify the issues as well. I contacted ford customer service and they have denied any issues or any recalls attached to my vin. After speaking with ford they said my vehicle was made after the cut off. My transmission DPS6 is the same model that was given extended warranty or repair or Replacement. The documents I found state that the DPS6 automatic transmission was covered under these manufacture dates: August 1, 2010 through November 5, 2015. After speaking with the Ford customer service agent she had mentioned that my car was built December 23, 2015. Which includes the same transmission as stated previously. The program where I found this information is on your website specifically. Program 14M02. Please add all transmissions affected by this situation to the timeline of the warranty extension. My vehicle would fall within the warranty extension of what is listed on the form below of up to 10 years and 150,000 miles considering it is only nine years old with 125,000 miles. Due to it being the same exact transmission, I feel that it is very unfair that it was not included in the extension of this warranty coverage. Please reconsider in adding that coverage to my VIN number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 11, 2025

My vehicle started having issues with the transmission, like shifting issues while starting to accelerate , not going into gear while I am accelerating as well as going in and out of gear in current speed levels with the flow of traffic. It would go from a drive engagement to neutral and would cause me to be in dangerous situations while having passengers in my car as well as my children. I do Lyft an Uber as a current profession, and the last 10 rides that I have given people have been put in positions of compromise or danger due to the shifting issues. After googling issues online, I discovered my Transmission has had various online complaints of Same danger issues. I had 2 Mechanics also verify the issues as well. I contacted ford customer service and they have denied any issues or any recalls attached to my vin. After speaking with ford they said my vehicle was made after the cut off. My transmission DPS6 is the same model that was given extended warranty or repair or Replacement. The documents I found state that the DPS6 automatic transmission was covered under these manufacture dates: August 1, 2010 through November 5, 2015. After speaking with the Ford customer service agent she had mentioned that my car was built December 23, 2015. Which includes the same transmission as stated previously. The program where I found this information is on your website specifically. Program 14M02. Please add all transmissions affected by this situation to the timeline of the warranty extension. My vehicle would fall within the warranty extension of what is listed on the form below of up to 10 years and 150,000 miles considering it is only nine years old with 125,000 miles. Due to it being the same exact transmission, I feel that it is very unfair that it was not included in the extension of this warranty coverage. Please reconsider in adding that coverage to my VIN number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 25, 2025 117,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the check transmission warning light illuminated. The contact stated that the vehicle was shaking abnormally, and the transmission was shifting hard. The contact stated that the failure was recurring. Additionally, the contact stated that the transmission was difficult to shift into reverse(R). The contact stated that the transmission was also slipping out of gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the shift actuator needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 111,700.

Feb 25, 2025 117,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the check transmission warning light illuminated. The contact stated that the vehicle was shaking abnormally, and the transmission was shifting hard. The contact stated that the failure was recurring. Additionally, the contact stated that the transmission was difficult to shift into reverse(R). The contact stated that the transmission was also slipping out of gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the shift actuator needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 111,700.

Feb 16, 2025

2016—2022 Ford EcoSport® and Focus® 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue. The car experienced a bad idle that results to lost of power and Oil light went on as I drove it to the Mechanic shop. Currently there's no parts available and ford website the part is back ordered. The reference number is 23S64 for the current recall of the 1.0L engines. Please see reference below. I've contacted Ford support about the issue and was informed to report the issue here. Website for reference: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 16, 2025

2016—2022 Ford EcoSport® and Focus® 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue. The car experienced a bad idle that results to lost of power and Oil light went on as I drove it to the Mechanic shop. Currently there's no parts available and ford website the part is back ordered. The reference number is 23S64 for the current recall of the 1.0L engines. Please see reference below. I've contacted Ford support about the issue and was informed to report the issue here. Website for reference: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 10, 2025

Ford recall 14M02 for transmission control module (TCM) does not cover parts and labor required to fix additional equipment problems created by a faulty TCM such as the clutch. My 2016 Ford Focus only has 58,000 miles on it. The TCM is being repaired a 2nd time but Ford will not repair the subsequent damage to the clutch. This is a function and safety issue.

Feb 10, 2025 58,500 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.

Feb 10, 2025

Ford recall 14M02 for transmission control module (TCM) does not cover parts and labor required to fix additional equipment problems created by a faulty TCM such as the clutch. My 2016 Ford Focus only has 58,000 miles on it. The TCM is being repaired a 2nd time but Ford will not repair the subsequent damage to the clutch. This is a function and safety issue.

Feb 10, 2025 58,500 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.

Feb 8, 2025

At times will not go into reverse and shifts very hard. It will randomly shut off while driving and transmission overheating will pop up.

Feb 8, 2025

At times will not go into reverse and shifts very hard. It will randomly shut off while driving and transmission overheating will pop up.

Feb 4, 2025 57,255 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to continue to drive. The vehicle failed to accelerate above 11 MPH. The vehicle failed to move. The contact turned off the vehicle and the vehicle failed to restart. The contact's neighbor pushed the vehicle into a parking spot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was taken to an independent mechanic who determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle went into LIMP Mode. The mechanic used a scanner and retrieved DTC: P2837 and P287B. The vehicle failed to reverse. The mechanic informed the contact that the transmission control module had failed. The transmission warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer confirmed there was no recall coverage on the vehicle. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,255.

Feb 4, 2025 11,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was repaired under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The recall repair was completed in 2018 for a driveshaft failure. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating while depressing the accelerator pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed for a possible drive-shaft failure. The local dealer performed other unknown repairs under warranty; however, the recall repair was not performed a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

Feb 4, 2025 57,255 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to continue to drive. The vehicle failed to accelerate above 11 MPH. The vehicle failed to move. The contact turned off the vehicle and the vehicle failed to restart. The contact's neighbor pushed the vehicle into a parking spot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was taken to an independent mechanic who determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle went into LIMP Mode. The mechanic used a scanner and retrieved DTC: P2837 and P287B. The vehicle failed to reverse. The mechanic informed the contact that the transmission control module had failed. The transmission warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer confirmed there was no recall coverage on the vehicle. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,255.

Feb 4, 2025 11,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was repaired under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The recall repair was completed in 2018 for a driveshaft failure. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating while depressing the accelerator pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed for a possible drive-shaft failure. The local dealer performed other unknown repairs under warranty; however, the recall repair was not performed a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

Jan 29, 2025

TCM FAILURE, AND B CLUTCH GOING BAD, AND FORD SERVICE TEAM TELLING ME THAT THE A CLUTCH COULD NEED TO BE REPLACED TOO. YEARS 2012-2016 ARE COVERED UNDER RECALL BUT ONLY CERTAIN MODELS WITH THE DUAL CLUTCH TRANSMISSION AND ONES BUILT PREVIOUS TO NOV 2015. I can get documentation of the service done. This is an ongoing issues with many ford owners, look online and see for yourself. Ford is taking advantage of their consumers claiming they fixed this issue but this is not the case. 93,000 miles on my car and they are telling me a need a rebuild. How many people need to go through this before Ford is held accountable? Do the research, I am not the only one. Give me a day and I will have the report back from Tony Benton Ford in Grand Rapids MI.

Jan 29, 2025

TCM FAILURE, AND B CLUTCH GOING BAD, AND FORD SERVICE TEAM TELLING ME THAT THE A CLUTCH COULD NEED TO BE REPLACED TOO. YEARS 2012-2016 ARE COVERED UNDER RECALL BUT ONLY CERTAIN MODELS WITH THE DUAL CLUTCH TRANSMISSION AND ONES BUILT PREVIOUS TO NOV 2015. I can get documentation of the service done. This is an ongoing issues with many ford owners, look online and see for yourself. Ford is taking advantage of their consumers claiming they fixed this issue but this is not the case. 93,000 miles on my car and they are telling me a need a rebuild. How many people need to go through this before Ford is held accountable? Do the research, I am not the only one. Give me a day and I will have the report back from Tony Benton Ford in Grand Rapids MI.

Jan 23, 2025

My dual clutch PowerShift transmission (DPS6) has experienced the common failure. High rpm’s and failure to shift properly, with no reverse gear at all anymore or overdrive. I was traveling at 65 mph and nearly crashed because of this.

Jan 23, 2025 49,500 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to reverse the vehicle; however, the vehicle failed to reverse. No warning light was illuminated however, the "Transmission Fault Service Now" message was displayed on the instrument panel. The vehicle was towed to a dealer where it was diagnosed that the transmission control module needed to be repaired. The vehicle was serviced under an unknown recall repair; however, the failure persisted. The vehicle was towed back to the dealer and the transmission control module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,500.

Jan 23, 2025

My dual clutch PowerShift transmission (DPS6) has experienced the common failure. High rpm’s and failure to shift properly, with no reverse gear at all anymore or overdrive. I was traveling at 65 mph and nearly crashed because of this.

Jan 23, 2025 49,500 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to reverse the vehicle; however, the vehicle failed to reverse. No warning light was illuminated however, the "Transmission Fault Service Now" message was displayed on the instrument panel. The vehicle was towed to a dealer where it was diagnosed that the transmission control module needed to be repaired. The vehicle was serviced under an unknown recall repair; however, the failure persisted. The vehicle was towed back to the dealer and the transmission control module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,500.

Jan 21, 2025 133,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after shifting the gear shifter out of park(P) to drive(D) and attempting to accelerate, the engine revved up, but the vehicle failed to exceed 1 MPH. The contact shifted into reverse(R), but the vehicle failed to move. The vehicle was towed to the residence and then was later towed to AAMCO, where the mechanic diagnosed the vehicle with transmission failure. The vehicle was not repaired at AAMCO and was towed to the dealer for assistance. The dealer diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 133,000.

Jan 21, 2025 133,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after shifting the gear shifter out of park(P) to drive(D) and attempting to accelerate, the engine revved up, but the vehicle failed to exceed 1 MPH. The contact shifted into reverse(R), but the vehicle failed to move. The vehicle was towed to the residence and then was later towed to AAMCO, where the mechanic diagnosed the vehicle with transmission failure. The vehicle was not repaired at AAMCO and was towed to the dealer for assistance. The dealer diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 133,000.

Jan 2, 2025

The contact owns a 2016 Ford Focus. The contact stated that while driving 45 MPH, the gear shifter shifted into park(P) independently. The contact pulled over and shifted back to drive(D). In addition, while driving up or down hill, the overheating warning light illuminated, and the vehicle stalled. The contact pulled over and waited for the engine to cool down; however, the failure recurred after driving a short distance. The failure occurred on four separate occasions. The failure became progressively worse, and the vehicle was no longer being driven. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Jan 2, 2025 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and shifting from first gear to second gear, the vehicle skipped and then accelerated. There was an abnormal clunking sound coming from the vehicle. There was no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 110,000.

Jan 2, 2025

The contact owns a 2016 Ford Focus. The contact stated that while driving 45 MPH, the gear shifter shifted into park(P) independently. The contact pulled over and shifted back to drive(D). In addition, while driving up or down hill, the overheating warning light illuminated, and the vehicle stalled. The contact pulled over and waited for the engine to cool down; however, the failure recurred after driving a short distance. The failure occurred on four separate occasions. The failure became progressively worse, and the vehicle was no longer being driven. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Jan 2, 2025 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and shifting from first gear to second gear, the vehicle skipped and then accelerated. There was an abnormal clunking sound coming from the vehicle. There was no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 110,000.

Dec 16, 2024

Transmission control unit (module) has caused the vehicle to randomly rev the RPM. Causes vehicle to hard shift and delayed shifting. Check engine light came on and produced code P07A3. There is a recall for Ford Focus years 2012 -2018 but my vehicles VIN was not attached to this recall. My vehicle has all the same symptoms as the recalled vehicles. The vehicle is not drivable in this condition. It may cause the car to not stop or accelerate into another vehicle. It may also cause more damage to other components. I have 20+ years of mechanical background and have looked the vehicle over myself.

Dec 16, 2024

Transmission control unit (module) has caused the vehicle to randomly rev the RPM. Causes vehicle to hard shift and delayed shifting. Check engine light came on and produced code P07A3. There is a recall for Ford Focus years 2012 -2018 but my vehicles VIN was not attached to this recall. My vehicle has all the same symptoms as the recalled vehicles. The vehicle is not drivable in this condition. It may cause the car to not stop or accelerate into another vehicle. It may also cause more damage to other components. I have 20+ years of mechanical background and have looked the vehicle over myself.

Dec 11, 2024 96,421 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to shift the gear shifter into reverse; however, the transmission failed to engage, and the vehicle shuddered. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 96,421.

Dec 11, 2024 96,421 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to shift the gear shifter into reverse; however, the transmission failed to engage, and the vehicle shuddered. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 96,421.

Dec 8, 2024

The car is shuddering on acceleration. RPM currently rises and falls in an unnatural manner. Loss of power and gas mileage. This appears to be the same issue that other 2016 ford focuses are covered by.

Dec 8, 2024

The car is shuddering on acceleration. RPM currently rises and falls in an unnatural manner. Loss of power and gas mileage. This appears to be the same issue that other 2016 ford focuses are covered by.

Nov 22, 2024

I was waiting at a redlight for it to turn green. The light turned green and I pressed on the accelerator pedal, the vehicle started rolling backwards while the vehicle was in drive. I had to turn the vehicle off in the roadway, I cranked the vehicle back and was able to move it before it told me “transmission overheat”. The dealer said that it was the clutch that went out.

Nov 22, 2024

I was waiting at a redlight for it to turn green. The light turned green and I pressed on the accelerator pedal, the vehicle started rolling backwards while the vehicle was in drive. I had to turn the vehicle off in the roadway, I cranked the vehicle back and was able to move it before it told me “transmission overheat”. The dealer said that it was the clutch that went out.

Nov 21, 2024 117,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was shifting rough. The contact pulled over and turned off the vehicle. While restarting the vehicle, the check engine and several other unknown warning lights illuminated. The "Transmission Overheating, Stop Safely" message was displayed while driving. The contact pulled over again and turned off the vehicle. The vehicle failed to restart immediately and was started on the third attempt. The contact drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 117,000.

Nov 21, 2024 117,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was shifting rough. The contact pulled over and turned off the vehicle. While restarting the vehicle, the check engine and several other unknown warning lights illuminated. The "Transmission Overheating, Stop Safely" message was displayed while driving. The contact pulled over again and turned off the vehicle. The vehicle failed to restart immediately and was started on the third attempt. The contact drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 117,000.

Nov 14, 2024 128,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the RPMs would rev to a high level. The contact also stated that the vehicle would fail to start due to the gear shifter not recognizing the vehicle in park(P). The contact would move the gear shifter back and forth until the vehicle was recognized in park(P). The contact stated that both the check engine and transmission hot warning messages had appeared on the instrument panel. The vehicle was taken to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 128,000.

Nov 14, 2024 128,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the RPMs would rev to a high level. The contact also stated that the vehicle would fail to start due to the gear shifter not recognizing the vehicle in park(P). The contact would move the gear shifter back and forth until the vehicle was recognized in park(P). The contact stated that both the check engine and transmission hot warning messages had appeared on the instrument panel. The vehicle was taken to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 128,000.

Nov 8, 2024 114,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine warning illuminated. The vehicle was towed to the dealer where it was diagnosed that the clutch actuator had failed and needed to be repaired to verify if the transmission might have failed. The contact stated that the dealer provided the contact with the following error DTC codes: P0704, P2701, and P0805 after the vehicle had been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 114,000.

Nov 8, 2024 114,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine warning illuminated. The vehicle was towed to the dealer where it was diagnosed that the clutch actuator had failed and needed to be repaired to verify if the transmission might have failed. The contact stated that the dealer provided the contact with the following error DTC codes: P0704, P2701, and P0805 after the vehicle had been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 114,000.

Nov 7, 2024 47,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and the vehicle was coasted to the side of the road, and then towed to a certified mechanic. The contact believed that the mechanic had diagnosed a failure within the transmission and had completed a repair to the transmission; however, the contact was unaware of what parts were replaced. The contact stated that after the vehicle was repaired, the vehicle started hesitating and there was an abnormal revving noise coming from the engine compartment while accelerating. The contact would depress the accelerator a second time to accelerate as intended. The failure was intermittent. The message that the engine was overheating was illuminated. The vehicle was taken to the dealer who determined that the fuel pump had failed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The recall repair was completed, and the fuel pump was replaced; however, the failure persisted. The vehicle was taken to a certified mechanic who diagnosed a failure with the water pump and the water pump was replaced. The mechanic was unable to determine the cause of the transmission failure. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 47,000.

Nov 7, 2024 47,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and the vehicle was coasted to the side of the road, and then towed to a certified mechanic. The contact believed that the mechanic had diagnosed a failure within the transmission and had completed a repair to the transmission; however, the contact was unaware of what parts were replaced. The contact stated that after the vehicle was repaired, the vehicle started hesitating and there was an abnormal revving noise coming from the engine compartment while accelerating. The contact would depress the accelerator a second time to accelerate as intended. The failure was intermittent. The message that the engine was overheating was illuminated. The vehicle was taken to the dealer who determined that the fuel pump had failed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The recall repair was completed, and the fuel pump was replaced; however, the failure persisted. The vehicle was taken to a certified mechanic who diagnosed a failure with the water pump and the water pump was replaced. The mechanic was unable to determine the cause of the transmission failure. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 47,000.

Nov 5, 2024

Faulty dual clutch. I only have 34000 miles on it. I shouldn't have this problem . Started 2 weeks ago .very rough shifting. Sometimes it won't shift at all.

Nov 5, 2024

Check engine light P1450 fuel system vacuum. So many complaints of the same issue of the vehicle stalling and shuddering. The dealership refuses to even look at my vehicle. This is a serious safety concern. Someone needs to intervene because there are too many of us now driving dangerous vehicles because their parts don’t work properly and the dealerships are telling us there’s nothing they can do. UNACCEPTABLE Additionally, my clutch assembly WAS recalled but the dealership must have reported my vehicle fixed because the recall is no longer showing up. THIS IS FALSE! They NEVER FIXED IT! It has never actually been fixed even though I have taken it in easily 10 times.

Nov 5, 2024

Faulty dual clutch. I only have 34000 miles on it. I shouldn't have this problem . Started 2 weeks ago .very rough shifting. Sometimes it won't shift at all.

Nov 5, 2024

Check engine light P1450 fuel system vacuum. So many complaints of the same issue of the vehicle stalling and shuddering. The dealership refuses to even look at my vehicle. This is a serious safety concern. Someone needs to intervene because there are too many of us now driving dangerous vehicles because their parts don’t work properly and the dealerships are telling us there’s nothing they can do. UNACCEPTABLE Additionally, my clutch assembly WAS recalled but the dealership must have reported my vehicle fixed because the recall is no longer showing up. THIS IS FALSE! They NEVER FIXED IT! It has never actually been fixed even though I have taken it in easily 10 times.

Nov 4, 2024 57,275 mi

The contact owns a 2016 Ford Focus. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed transmission control module. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: 14M02 as a possible cause for the failure. The contact was informed that the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,275.

Nov 4, 2024 57,275 mi

The contact owns a 2016 Ford Focus. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed transmission control module. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: 14M02 as a possible cause for the failure. The contact was informed that the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,275.

Nov 1, 2024 97,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate and shuddered while turning. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 97,000.

Nov 1, 2024 30,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after coming to a complete stop, the vehicle began to jerk upon acceleration. The jerking persisted over time. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty or recall coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 30,000.

Nov 1, 2024 97,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate and shuddered while turning. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 97,000.

Nov 1, 2024 30,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after coming to a complete stop, the vehicle began to jerk upon acceleration. The jerking persisted over time. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty or recall coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 30,000.

Oct 25, 2024 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle began jerking and stalled. The check engine warning light was illuminated. There was an unknown red symbol displayed. The vehicle was taken to an independent mechanic, who determined that the transmission had failed. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the repair and opened a case and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

Oct 25, 2024 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle began jerking and stalled. The check engine warning light was illuminated. There was an unknown red symbol displayed. The vehicle was taken to an independent mechanic, who determined that the transmission had failed. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the repair and opened a case and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

Oct 18, 2024

Failed tcm. Shaking and jerking car. Under 80k miles. Breaks stopped working in drive. Won't reverse. Same make,model,year and problem as recall warranty but for some reason my vin isn't included.

Oct 18, 2024

Failed tcm. Shaking and jerking car. Under 80k miles. Breaks stopped working in drive. Won't reverse. Same make,model,year and problem as recall warranty but for some reason my vin isn't included.

Oct 16, 2024 160,000 mi

The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA Campaign Number: 18V735000(Fuel System, Gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Oct 16, 2024 74,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to merge onto the highway at approximately 30 MPH, the vehicle independently switched from first to third gear, jerked, and shifted into the park gear to control the vehicle. The vehicle stopped in the middle of the roadway. The vehicle failed to move forward or in reverse. A bystander shifted the vehicle in neutral and pushed the vehicle to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the clutch was fractured and transmission failed. The vehicle was not repaired due to costs. The contact was concerned as the vehicle was her primary source of travel since she was a traveling nurse and discovered that the clutch was previously replaced by the first vehicle owner. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

Oct 16, 2024 160,000 mi

The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA Campaign Number: 18V735000(Fuel System, Gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed Transmission Control Module. The contact was informed that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Oct 16, 2024 74,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to merge onto the highway at approximately 30 MPH, the vehicle independently switched from first to third gear, jerked, and shifted into the park gear to control the vehicle. The vehicle stopped in the middle of the roadway. The vehicle failed to move forward or in reverse. A bystander shifted the vehicle in neutral and pushed the vehicle to the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the clutch was fractured and transmission failed. The vehicle was not repaired due to costs. The contact was concerned as the vehicle was her primary source of travel since she was a traveling nurse and discovered that the clutch was previously replaced by the first vehicle owner. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

Oct 8, 2024 10,000 mi

The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.

Oct 8, 2024

The transmission system, specifically the clutch, malfunctioned. The clutch slipped, which caused the car to suddenly stop in busy traffic. The vehicle is available for inspection upon request. The sudden stop in heavy traffic put my safety and the safety of others at risk. It could have led to a rear-end collision or other accidents as the vehicle stopped without warning.

Oct 8, 2024 10,000 mi

The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.

Oct 8, 2024

The transmission system, specifically the clutch, malfunctioned. The clutch slipped, which caused the car to suddenly stop in busy traffic. The vehicle is available for inspection upon request. The sudden stop in heavy traffic put my safety and the safety of others at risk. It could have led to a rear-end collision or other accidents as the vehicle stopped without warning.

Oct 4, 2024 93,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the check engine and transmission warning lights were illuminated. The contact stated that the vehicle was previously repaired on 3 different occasions for transmission failure under warranty. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warrant being expired. In addition, the contact stated that the reverse failed to engage when the gear shifter was shifted into reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

Oct 4, 2024 93,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the check engine and transmission warning lights were illuminated. The contact stated that the vehicle was previously repaired on 3 different occasions for transmission failure under warranty. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warrant being expired. In addition, the contact stated that the reverse failed to engage when the gear shifter was shifted into reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

Sep 24, 2024 132,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power and decelerated, with the message "Transmission Fault" displayed. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and retrieved DTC code: P074 (Third gear failure, clutch failure). The mechanic confirmed that the vehicle jerked and popped out of gear and confirmed the whining noise from the transmission. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.

Sep 24, 2024 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked abnormally. Additionally, the contact stated that the transmission independently downshifted and the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the failure had occurred intermittently; however, recently the check engine warning light illuminated. The vehicle was scheduled for diagnostic testing at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

Sep 24, 2024 132,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power and decelerated, with the message "Transmission Fault" displayed. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and retrieved DTC code: P074 (Third gear failure, clutch failure). The mechanic confirmed that the vehicle jerked and popped out of gear and confirmed the whining noise from the transmission. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.

Sep 24, 2024 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked abnormally. Additionally, the contact stated that the transmission independently downshifted and the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the failure had occurred intermittently; however, recently the check engine warning light illuminated. The vehicle was scheduled for diagnostic testing at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

Sep 16, 2024

This car stalls in traffic. It has had recalls in the past. Not fixed. Unable to drive it with out fear of it stopping in traffic. Was told it was fixed and road worthy when purchased. guess i was lied to. this vehicle show be recalled due to transmission issues. Safety issue. Vehicle randomly slows down in traffic

Sep 16, 2024

This car stalls in traffic. It has had recalls in the past. Not fixed. Unable to drive it with out fear of it stopping in traffic. Was told it was fixed and road worthy when purchased. guess i was lied to. this vehicle show be recalled due to transmission issues. Safety issue. Vehicle randomly slows down in traffic

Sep 11, 2024 13,000 mi

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the dealer where the recall repair was performed. After the recall repair was performed, the contact stated that the transmission would intermittently shudder while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to several dealers where the transmission clutch had been replaced multiple times; however, the failure persisted after the repairs. The contact stated that the vehicle had been repaired five times for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was recently repaired. The failure mileage was approximately 13,000.

Sep 11, 2024 13,000 mi

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the dealer where the recall repair was performed. After the recall repair was performed, the contact stated that the transmission would intermittently shudder while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to several dealers where the transmission clutch had been replaced multiple times; however, the failure persisted after the repairs. The contact stated that the vehicle had been repaired five times for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was recently repaired. The failure mileage was approximately 13,000.

Sep 8, 2024

I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much

Sep 8, 2024

I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much

Sep 6, 2024 146,750 mi

The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.

Sep 6, 2024 146,750 mi

The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.

Sep 3, 2024 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

Sep 3, 2024 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

Aug 30, 2024

Clutch and both Actuators needed replacing at only 69,623 miles.

Aug 30, 2024

Clutch and both Actuators needed replacing at only 69,623 miles.

Aug 26, 2024 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was started and shifted into drive(D), the vehicle failed to accelerate as intended. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the top and bottom transmission solenoids needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Aug 26, 2024 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was started and shifted into drive(D), the vehicle failed to accelerate as intended. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the top and bottom transmission solenoids needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Aug 15, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

Aug 15, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

Aug 6, 2024 173,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.

Aug 6, 2024 173,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.

Aug 2, 2024 51,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.

Aug 2, 2024 51,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.

Jul 26, 2024 59,000 mi

The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.

Jul 26, 2024 59,000 mi

The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.

Jul 17, 2024 124,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

Jul 17, 2024 124,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

Jul 15, 2024

When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.

Jul 15, 2024 102,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

Jul 15, 2024

When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.

Jul 15, 2024 102,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

Jul 10, 2024 106,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle hesitated, jerked, lost motive power, and failed to accelerate as intended. Additionally, while the vehicle was shifted into reverse and the accelerator pedal was depressed, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

Jul 10, 2024 106,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle hesitated, jerked, lost motive power, and failed to accelerate as intended. Additionally, while the vehicle was shifted into reverse and the accelerator pedal was depressed, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

Jul 2, 2024 107,000 mi

The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.

Jul 2, 2024 107,000 mi

The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.

Jun 28, 2024

on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.

Jun 28, 2024

on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.

Jun 25, 2024 52,850 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.

Jun 25, 2024 52,850 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.

Jun 20, 2024 75,000 mi

The contact owns a 2016 Ford Focus. The contact stated that upon accelerating from a stop, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a clutch replacement was needed. Additionally, the forks were bent and replaced. The vehicle was repaired four times, but the failure recurred. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle and referred the contact to the NHTSA Hotline. The approximate failure mileage was 75,000.

Jun 20, 2024 75,000 mi

The contact owns a 2016 Ford Focus. The contact stated that upon accelerating from a stop, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a clutch replacement was needed. Additionally, the forks were bent and replaced. The vehicle was repaired four times, but the failure recurred. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle and referred the contact to the NHTSA Hotline. The approximate failure mileage was 75,000.

Jun 13, 2024 106,122 mi

The contact called on behalf of her daughter who owns a 2016 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The contact was informed of an unknown recall however, the VIN was included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,122.

Jun 13, 2024 106,122 mi

The contact called on behalf of her daughter who owns a 2016 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The contact was informed of an unknown recall however, the VIN was included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,122.

Jun 3, 2024

When I accelerate the car stalls and then it jerks before taking off

Jun 3, 2024

When I accelerate the car stalls and then it jerks before taking off

May 31, 2024 61,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the vehicle was vibrating and losing motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle back to the residence; however, the transmission failed, and the contact was unable to place the vehicle in reverse (R) or drive (D). The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 61,000.

May 31, 2024 61,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the vehicle was vibrating and losing motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle back to the residence; however, the transmission failed, and the contact was unable to place the vehicle in reverse (R) or drive (D). The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 61,000.

May 22, 2024 109,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact stated that the transmission clutch assembly was previously replaced in January 2020 under the Customer Satisfaction Program: 19M087. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

May 22, 2024 109,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact stated that the transmission clutch assembly was previously replaced in January 2020 under the Customer Satisfaction Program: 19M087. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

May 20, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at approximately 15 MPH, the vehicle was hesitating before moving forward and was shifting with a jolt. The contact stated that that vehicle was also vibrating when it was first started and was vibrating while slowing for traffic signals or traffic. The contact stated no warning light was illuminated. The contact stated that the failure was a constant failure. The contact had taken the vehicle to an independent mechanic who was unable to diagnose the vehicle and referred the contact to a dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was approximately 110,000.

May 20, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at approximately 15 MPH, the vehicle was hesitating before moving forward and was shifting with a jolt. The contact stated that that vehicle was also vibrating when it was first started and was vibrating while slowing for traffic signals or traffic. The contact stated no warning light was illuminated. The contact stated that the failure was a constant failure. The contact had taken the vehicle to an independent mechanic who was unable to diagnose the vehicle and referred the contact to a dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was approximately 110,000.

May 9, 2024

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

May 9, 2024

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

May 6, 2024 152,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.

May 6, 2024 152,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.

May 6, 2024 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle failed to accelerate above 12 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed and it was determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 14M02. The failure mileage was approximately 120,000.

May 6, 2024 152,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.

May 6, 2024 152,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the dual clutch and the transmission control module. The contact was informed that TCM and the dual clutch needed to be replaced. The dealer was not contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for further assistance. The failure mileage was approximately 152,000.

May 6, 2024 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle failed to accelerate above 12 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed and it was determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 14M02. The failure mileage was approximately 120,000.

May 1, 2024

It seems like from a dead stop my car is stuttering to move or it seems like first gear disappears like the our pins will rev up and then it'll catch I don't know what's going on with it

May 1, 2024

It seems like from a dead stop my car is stuttering to move or it seems like first gear disappears like the our pins will rev up and then it'll catch I don't know what's going on with it

Apr 30, 2024 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to shudder, displaying symptoms consistent with the transmission slipping. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 40,000.

Apr 30, 2024 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to shudder, displaying symptoms consistent with the transmission slipping. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 40,000.

Apr 25, 2024 30,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.

Apr 25, 2024 30,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal before jolting forward without warning. The vehicle had been taken to a dealer where a software update was performed; however, the failure persisted. Recently, the contact stated that while driving 30 MPH, the vehicle began to hesitate upon depression of the accelerator pedal followed by a loud cracking sound coming from the engine. The vehicle was then taken to a dealer, Laird Noller Ford of Lawrence (935 W 23rd St, Lawrence, KS 66046) and it was discovered that the engine mount had cracked due to the excessive slippage of the clutch. The manufacturer was notified of the failure and referred the contact to the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 30,000.

Apr 24, 2024 97,069 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50-55 MPH, the steering wheel locked inadvertently. The message "Transmission Failure" was displayed. The contact veered to the side of the road and turned on the hazard lights. The contact stated that the vehicle continuously lost and regained electrical power independently. The vehicle was towed to an independent mechanic, where the contact was informed that the transmission was malfunctioning, and the contact was referred to the dealer. The vehicle was towed to the dealer, where the TCM was replaced. Additionally, the dealer informed the contact that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N08. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,069.

Apr 24, 2024 97,069 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50-55 MPH, the steering wheel locked inadvertently. The message "Transmission Failure" was displayed. The contact veered to the side of the road and turned on the hazard lights. The contact stated that the vehicle continuously lost and regained electrical power independently. The vehicle was towed to an independent mechanic, where the contact was informed that the transmission was malfunctioning, and the contact was referred to the dealer. The vehicle was towed to the dealer, where the TCM was replaced. Additionally, the dealer informed the contact that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N08. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,069.

Apr 8, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while accelerating from a complete stop, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N08. The manufacturer referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

Apr 8, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while accelerating from a complete stop, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N08. The manufacturer referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

Mar 29, 2024 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated that upon start of the vehicle, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light was illuminated. The contact's husband drove the vehicle at slow speeds to the nearest dealer. A diagnostic test was performed on the vehicle and the contact was informed that the transmission needed to be replaced. The manufacturer had been notified of the failure and stated that there were no recalls on the vehicle. The vehicle was not repaired and remained in dealer possession. The failure mileage was 60,000.

Mar 29, 2024 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated that upon start of the vehicle, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light was illuminated. The contact's husband drove the vehicle at slow speeds to the nearest dealer. A diagnostic test was performed on the vehicle and the contact was informed that the transmission needed to be replaced. The manufacturer had been notified of the failure and stated that there were no recalls on the vehicle. The vehicle was not repaired and remained in dealer possession. The failure mileage was 60,000.

Mar 18, 2024

The automatic transmission lurches when shifting in any forward gear, most times will not shift at all past 15 mph (engine rpm will red-line), and will not engage the reverse gear at all. When attempting to drive the vehicle, a dashboard warning indicates that the transmission is overheating and the vehicle should be pulled over. The Transmission Control Module was replaced at a Ford dealership in 2020 due to inconsistent shifting of the transmission. Based on the build date of my vehicle, Ford is telling me that it is not covered under their current Customer Satisfaction Program 14M02 - Supplement #7. This program describes the very problem my vehicle is experiencing, as the dealership told me their diagnostics indicates the need to replace the TCM (again)!

Mar 18, 2024

The automatic transmission lurches when shifting in any forward gear, most times will not shift at all past 15 mph (engine rpm will red-line), and will not engage the reverse gear at all. When attempting to drive the vehicle, a dashboard warning indicates that the transmission is overheating and the vehicle should be pulled over. The Transmission Control Module was replaced at a Ford dealership in 2020 due to inconsistent shifting of the transmission. Based on the build date of my vehicle, Ford is telling me that it is not covered under their current Customer Satisfaction Program 14M02 - Supplement #7. This program describes the very problem my vehicle is experiencing, as the dealership told me their diagnostics indicates the need to replace the TCM (again)!

Mar 14, 2024

UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.

Mar 14, 2024 103,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 15 MPH, the transmission suddenly malfunctioned and the vehicle would not accelerate forward. During the failure the "Transmission" and "Check Engine" warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that transmission module and transmission clutch were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

Mar 14, 2024

UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.

Mar 14, 2024 103,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 15 MPH, the transmission suddenly malfunctioned and the vehicle would not accelerate forward. During the failure the "Transmission" and "Check Engine" warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that transmission module and transmission clutch were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

Mar 13, 2024 128,056 mi

The contact owns a 2016 Ford Focus. The contact stated the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual clutch in the transmission. The vehicle was taken to the dealer where a diagnostic test was performed. The mechanic believed that the failure was related to the Transmission Control Module; however, the mechanic was unable to verify the cause of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 128,056.

Mar 13, 2024 128,056 mi

The contact owns a 2016 Ford Focus. The contact stated the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual clutch in the transmission. The vehicle was taken to the dealer where a diagnostic test was performed. The mechanic believed that the failure was related to the Transmission Control Module; however, the mechanic was unable to verify the cause of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 128,056.

Mar 11, 2024

Customer Satisfaction Program 14M02. DPS6 Automatic Transmission. Ford customer service recommended I contact you as my vehicle barely falls outside of the rebiuld date requirement of this program but is experiencing the same problems. They said you could add this VIN number to the program to get repaired under this program.

Mar 11, 2024

Customer Satisfaction Program 14M02. DPS6 Automatic Transmission. Ford customer service recommended I contact you as my vehicle barely falls outside of the rebiuld date requirement of this program but is experiencing the same problems. They said you could add this VIN number to the program to get repaired under this program.

Mar 1, 2024 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle failed to shift gears as intended. The failure occurred on several occasions. No warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual-clutch in the transmission; however, the failure persisted. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated the vehicle was no longer under warranty and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

Mar 1, 2024 109,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his niece was driving at an undisclosed speed and attempting to accelerate, the vehicle began to shudder, prompting her to reduce speeds. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a shudder test and determined that the vehicle had a clutch shudder at 3100 RPM and recommended a replacement clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 109,000.

Mar 1, 2024 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle failed to shift gears as intended. The failure occurred on several occasions. No warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual-clutch in the transmission; however, the failure persisted. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated the vehicle was no longer under warranty and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

Mar 1, 2024 109,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his niece was driving at an undisclosed speed and attempting to accelerate, the vehicle began to shudder, prompting her to reduce speeds. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a shudder test and determined that the vehicle had a clutch shudder at 3100 RPM and recommended a replacement clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 109,000.

Feb 27, 2024 126,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal failed to function as intended. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the vehicle stalled. Additionally, the service transmission warning light was illuminated. The contact was advised that the failure could not be diagnosed without the check engine warning light being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 126,000.

Feb 27, 2024 87,820 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and vibrated abnormally while accelerating from a stop and the vehicle was moving from left to right. Additionally, while depressing the accelerator pedal, the vehicle failed to respond. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the clutch assembly was repaired four times in the past; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and suggested that the contact seek assistance from the dealer. The contact was also referred to the NHTSA Hotline for assistance. The failure mileage was 87,820.

Feb 27, 2024 126,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal failed to function as intended. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the vehicle stalled. Additionally, the service transmission warning light was illuminated. The contact was advised that the failure could not be diagnosed without the check engine warning light being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 126,000.

Feb 27, 2024 87,820 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and vibrated abnormally while accelerating from a stop and the vehicle was moving from left to right. Additionally, while depressing the accelerator pedal, the vehicle failed to respond. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the clutch assembly was repaired four times in the past; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and suggested that the contact seek assistance from the dealer. The contact was also referred to the NHTSA Hotline for assistance. The failure mileage was 87,820.

Feb 21, 2024 95,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle hesitated, and jolted while responding. The message "Service Transmission” was displayed. Additionally, the contact stated while driving at slow speeds, the transmission was slipping out of gear, and the vehicle made an abnormal grinding sound. A relative, who was a mechanic, diagnosed the vehicle and determined that the transmission had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.

Feb 21, 2024 95,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle hesitated, and jolted while responding. The message "Service Transmission” was displayed. Additionally, the contact stated while driving at slow speeds, the transmission was slipping out of gear, and the vehicle made an abnormal grinding sound. A relative, who was a mechanic, diagnosed the vehicle and determined that the transmission had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.

Feb 20, 2024

Driving down the Highway, a Warning Message came up that my Transmission had a failure. My Steering wheel started to shake, and then my car shut off. In the middle of the Highway. Not Safe.

Feb 20, 2024 124,079 mi

The transmission has a problem with shifting shaking, slipping, grinding

Feb 20, 2024

Driving down the Highway, a Warning Message came up that my Transmission had a failure. My Steering wheel started to shake, and then my car shut off. In the middle of the Highway. Not Safe.

Feb 20, 2024 124,079 mi

The transmission has a problem with shifting shaking, slipping, grinding

Feb 14, 2024

My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.

Feb 14, 2024

My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.

Feb 14, 2024

My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.

Feb 14, 2024

My 2016 Ford Focus has encountered repeated transmission and clutch problems associated with the DPS6 recall. My car has experienced sudden losses of power, inability to randomly start the car, and even though my car can be put into reverse, it will not back up. Going down the highway, my car will have reluctance to shift and when it does, it shudders severely. These issues have caused myself to feel uncomfortable being on any public roads due to fears the car or clutch will completely fail. Especially when I have my child with me. My car has now officially given out and had to be towed to Ford for evaluation. During evaluation they reported the clutch has gone bad. Even though I had the entire clutch system replaced in 2019. Meaning the transmission has caused two full clutch replacements in 7 years. During inspections and replacements under previous warranties, Ford refuses to address the transmission portion of the problem and will and would only correct the by-product which was the clutch itself. My car has the DPS6 transmission from the Michigan plant, but my manufacture date was a few weeks after the deadline. The car had the check engine light come on when experiencing power issues. It has been through two complete evaluations through Ford, who only will charge me for clutch replacements. The TCM also had to be recalibrated in 2019 when the clutch was replaced, but they did not replace the TCM itself.

Feb 13, 2024

My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.

Feb 13, 2024

My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.

Feb 8, 2024 81,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle was started; however, after the vehicle started, the vehicle was shifted into reverse but failed to respond. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,000.

Feb 8, 2024 81,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle was started; however, after the vehicle started, the vehicle was shifted into reverse but failed to respond. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,000.

Feb 7, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and shuddered before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.

Feb 7, 2024 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and shuddered before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.

Feb 6, 2024

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. Additionally, the vehicle was consuming an excessive amount of transmission fluid. The vehicle was taken to the dealer where it was diagnosed with a failed clutch kit. The contact was informed that the clutch kit needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Feb 6, 2024

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. Additionally, the vehicle was consuming an excessive amount of transmission fluid. The vehicle was taken to the dealer where it was diagnosed with a failed clutch kit. The contact was informed that the clutch kit needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Feb 6, 2024

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. Additionally, the vehicle was consuming an excessive amount of transmission fluid. The vehicle was taken to the dealer where it was diagnosed with a failed clutch kit. The contact was informed that the clutch kit needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Feb 6, 2024

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. Additionally, the vehicle was consuming an excessive amount of transmission fluid. The vehicle was taken to the dealer where it was diagnosed with a failed clutch kit. The contact was informed that the clutch kit needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Feb 5, 2024 134,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle started shuddering and hesitated to respond. The check engine warning light was illuminated. The contact exited the highway and drove to a relative's residence. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact also stated that while attempting to drive from a complete stop, the vehicle was significantly sluggish. The vehicle was towed to the dealer, where it was diagnosed that the transmission clutch had failed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

Feb 5, 2024 80,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the brakes failed to function as intended. The contact depressed the brake pedal and the vehicle stalled. Additionally, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch pack and that the clutch pack needed to be replaced. The contact was informed that the failure was not eligible to be covered under warranty because the failure was not severe. The vehicle was not repaired. The contact was informed that if the repair was paid for out of pocket, to keep the receipt to be eligible for reimbursement later. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.

Feb 5, 2024 134,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle started shuddering and hesitated to respond. The check engine warning light was illuminated. The contact exited the highway and drove to a relative's residence. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact also stated that while attempting to drive from a complete stop, the vehicle was significantly sluggish. The vehicle was towed to the dealer, where it was diagnosed that the transmission clutch had failed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

Feb 5, 2024 80,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the brakes failed to function as intended. The contact depressed the brake pedal and the vehicle stalled. Additionally, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch pack and that the clutch pack needed to be replaced. The contact was informed that the failure was not eligible to be covered under warranty because the failure was not severe. The vehicle was not repaired. The contact was informed that if the repair was paid for out of pocket, to keep the receipt to be eligible for reimbursement later. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.

Feb 4, 2024

Vehicle shudders or jerks when accelerating from a stopped position. Issue seems to be gradually getting worse over the past year or so. Car had well under 50,000 miles when issue commenced and is well maintained and responsibly driven. Ford dealer advises that clutch assembly is likely failing but represents that issue is not under warranty, recall or safety advisory, or customer satisfaction program. I am concerned that the clutch will fail when accelerating from a stopped position in traffic or while shifting at a high speed and cause an accident. There are no warning or other message lights. Thank you.

Feb 4, 2024

Vehicle shudders or jerks when accelerating from a stopped position. Issue seems to be gradually getting worse over the past year or so. Car had well under 50,000 miles when issue commenced and is well maintained and responsibly driven. Ford dealer advises that clutch assembly is likely failing but represents that issue is not under warranty, recall or safety advisory, or customer satisfaction program. I am concerned that the clutch will fail when accelerating from a stopped position in traffic or while shifting at a high speed and cause an accident. There are no warning or other message lights. Thank you.

Jan 31, 2024

Was driving my car and all of a sudden it wouldn’t pull itself wouldn’t takeoff from a stop sign jumps from 3rd to 4th when gearing down it go from 4th to 1st Gear Bucks and jumps in it never dies however, you press on the gas and the engine just revs up

Jan 31, 2024

Was driving my car and all of a sudden it wouldn’t pull itself wouldn’t takeoff from a stop sign jumps from 3rd to 4th when gearing down it go from 4th to 1st Gear Bucks and jumps in it never dies however, you press on the gas and the engine just revs up

Jan 23, 2024 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to drive uphill, the vehicle failed to properly shift gear as intended. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the vehicle had previously been repaired twice under warranty however, the vehicle no longer fell under the criteria for repair under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.

Jan 23, 2024 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to drive uphill, the vehicle failed to properly shift gear as intended. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the vehicle had previously been repaired twice under warranty however, the vehicle no longer fell under the criteria for repair under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.

Jan 22, 2024

The dual power clutch has gone out in my vehicle, this causes the transmission to overheat and the vehicle cannot move. I’ve experienced this a couple times with my children in the car, on a mountain, and had to be pushed off the road where we were stranded for hours. I had to pay $700 for a tow and getting the transmission fluid changed, which did not solve the problem. I couldn’t afford to pay the car payment as I couldn’t use the car for transportation to and from work and had to pay mechanical bills. I’ve contacted the dealership and initially they said they’d take a complaint but when I made it there, they turned me away and told me to call Ford. I called Ford and they told me to go to the dealer. Neither of them would take a complaint. It’s $150 just for them to look at the car and confirm the problem, however the part doesn’t exist to fix it and I was told it could be til 2025 before it could be fixed as they aren’t making that part. The part would be covered under warranty but it’s not guaranteed that they’ll be able to get it. The transmission light came on right after purchasing the vehicle and I called the dealer to have it looked at but because the light went back off before I made it there, it wouldn’t be covered under warranty. Ford had a lawsuit for something similar to this and I was never notified. My car is at risk of repossession, I’m still paying on it and I can’t even use it. It won’t make it 3 miles at this point. I’m not the only one who’s experiencing this and there’s no solution but there’s no recall either. The car will just stop in the middle of the road and it won’t move, leaving you stuck in the line of oncoming traffic on the interstate and you can’t even pull it over. It won’t move once it’s in that state. Ford will not doing anything about it. I’ve contacted the attorney general at this point and I don’t know what else to do. We luckily were not hit but we were stranded for hours.

Jan 22, 2024

The dual power clutch has gone out in my vehicle, this causes the transmission to overheat and the vehicle cannot move. I’ve experienced this a couple times with my children in the car, on a mountain, and had to be pushed off the road where we were stranded for hours. I had to pay $700 for a tow and getting the transmission fluid changed, which did not solve the problem. I couldn’t afford to pay the car payment as I couldn’t use the car for transportation to and from work and had to pay mechanical bills. I’ve contacted the dealership and initially they said they’d take a complaint but when I made it there, they turned me away and told me to call Ford. I called Ford and they told me to go to the dealer. Neither of them would take a complaint. It’s $150 just for them to look at the car and confirm the problem, however the part doesn’t exist to fix it and I was told it could be til 2025 before it could be fixed as they aren’t making that part. The part would be covered under warranty but it’s not guaranteed that they’ll be able to get it. The transmission light came on right after purchasing the vehicle and I called the dealer to have it looked at but because the light went back off before I made it there, it wouldn’t be covered under warranty. Ford had a lawsuit for something similar to this and I was never notified. My car is at risk of repossession, I’m still paying on it and I can’t even use it. It won’t make it 3 miles at this point. I’m not the only one who’s experiencing this and there’s no solution but there’s no recall either. The car will just stop in the middle of the road and it won’t move, leaving you stuck in the line of oncoming traffic on the interstate and you can’t even pull it over. It won’t move once it’s in that state. Ford will not doing anything about it. I’ve contacted the attorney general at this point and I don’t know what else to do. We luckily were not hit but we were stranded for hours.

Jan 15, 2024

This is my second time reporting this the first time I reported this the person I talked to on the phone inaccurately put what I said and didn’t put what I said. I was on my way back home from a little road trip and I had approached a stop sign and had come to a full stop. When It was safe I took off and my car stuttered and had loss of power and became jerky, started to buck and would have delay and sudden burst of acceleration and it felt like the transmission was slipping. And the message transmission fault service now and my check engine light came on. I proceeded to pull over and let my car sit for a bit and turned off and on my car and the warming message went away. When I started driving again my car continued to have the same issues as well as reving high and not speeding up then randomly shifting and suddenly accelerating

Jan 15, 2024

This is my second time reporting this the first time I reported this the person I talked to on the phone inaccurately put what I said and didn’t put what I said. I was on my way back home from a little road trip and I had approached a stop sign and had come to a full stop. When It was safe I took off and my car stuttered and had loss of power and became jerky, started to buck and would have delay and sudden burst of acceleration and it felt like the transmission was slipping. And the message transmission fault service now and my check engine light came on. I proceeded to pull over and let my car sit for a bit and turned off and on my car and the warming message went away. When I started driving again my car continued to have the same issues as well as reving high and not speeding up then randomly shifting and suddenly accelerating

Jan 4, 2024 47,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was jolting and hesitating while driving at various speeds. The contact stated that the vehicle was shuddering while shifting gear. The contact stated there was no warning light illuminated. The contact stated that the failure was a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 47,000.

Jan 4, 2024 47,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was jolting and hesitating while driving at various speeds. The contact stated that the vehicle was shuddering while shifting gear. The contact stated there was no warning light illuminated. The contact stated that the failure was a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 47,000.

Dec 29, 2023

[XXX] daughter was driving her car on I87 in Albany NY when oil pressure light went on and car speed dropped from 65 to less than 30 while in middle lane of interstate forcing her to cross over lanes onto shoulder roadway and exit ramp where it lost all power. Have learned that the oil belt system failed without any warning or notice causing incident. Have since learned that vehicle motor has been damaged beyond repair and needs replacement. Contact with 4 separate representatives of FORD Customer Service has resulted in FORD denying our requests for assistance to replace the motor. Car is a 2016 Ford Focus SE with the 1.0 liter motor with 81,000 miles. Well maintained with records as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 29, 2023

[XXX] daughter was driving her car on I87 in Albany NY when oil pressure light went on and car speed dropped from 65 to less than 30 while in middle lane of interstate forcing her to cross over lanes onto shoulder roadway and exit ramp where it lost all power. Have learned that the oil belt system failed without any warning or notice causing incident. Have since learned that vehicle motor has been damaged beyond repair and needs replacement. Contact with 4 separate representatives of FORD Customer Service has resulted in FORD denying our requests for assistance to replace the motor. Car is a 2016 Ford Focus SE with the 1.0 liter motor with 81,000 miles. Well maintained with records as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 21, 2023 15,090 mi

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the gear shifter failed to shift out of park(P). The vehicle was towed to the local dealer, but no failure was found. Additionally, while attempting to accelerate, the vehicle shuddered and vibrated while reversing and the transmission erroneously shifted into neutral(N). The contact stated that while driving at an undisclosed message "Pull Over, Transmission Overheated" was displayed. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle did not qualify for the s power train Extended Warranty Coverage. The failure mileage was 15,090.

Dec 21, 2023 15,090 mi

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the gear shifter failed to shift out of park(P). The vehicle was towed to the local dealer, but no failure was found. Additionally, while attempting to accelerate, the vehicle shuddered and vibrated while reversing and the transmission erroneously shifted into neutral(N). The contact stated that while driving at an undisclosed message "Pull Over, Transmission Overheated" was displayed. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle did not qualify for the s power train Extended Warranty Coverage. The failure mileage was 15,090.

Dec 18, 2023 150,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at 50 MPH, the contact approached a stop sign and depressed the brake pedal and stopped the vehicle. The light turned green, and the contact proceeded to move forward and the transmission fault service now warning light illuminated. The contact drove to a location and allowed the vehicle to set for several hours because he had an additional two hundred miles to travel to get home from a road trip. The contact stated that the vehicle jerked and idled roughly the remaining drive back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 150,000.

Dec 18, 2023 150,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at 50 MPH, the contact approached a stop sign and depressed the brake pedal and stopped the vehicle. The light turned green, and the contact proceeded to move forward and the transmission fault service now warning light illuminated. The contact drove to a location and allowed the vehicle to set for several hours because he had an additional two hundred miles to travel to get home from a road trip. The contact stated that the vehicle jerked and idled roughly the remaining drive back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 150,000.

Dec 17, 2023

Vehicle hesitates, stutters and stalls when accelerating at any speed. The dealership told us it is either a transmission module or fuel module problem. They don’t have parts to fix it. There’s been a recall and a lawsuit about this same year, make and model, but they tell us our Vin is not included in any of this. it continues to do this to this day. The dealership wants us to drop it off and leave it for 3 to 4 weeks. We can’t be without a car so we are struggling with it. We wrote Ford Motor Company a letter and they told us to contact you. The lawsuit that they lost, gave us an extended warranty, but they refuse to honor it.

Dec 17, 2023

Vehicle hesitates, stutters and stalls when accelerating at any speed. The dealership told us it is either a transmission module or fuel module problem. They don’t have parts to fix it. There’s been a recall and a lawsuit about this same year, make and model, but they tell us our Vin is not included in any of this. it continues to do this to this day. The dealership wants us to drop it off and leave it for 3 to 4 weeks. We can’t be without a car so we are struggling with it. We wrote Ford Motor Company a letter and they told us to contact you. The lawsuit that they lost, gave us an extended warranty, but they refuse to honor it.

Dec 14, 2023 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the husband was driving approximately 50 MPH before coming to a stop for traffic ahead. While attempting to accelerate the vehicle erroneously began to drive in reverse. During the incident, the check engine light was illuminated. The vehicle was later taken to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.

Dec 14, 2023 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the husband was driving approximately 50 MPH before coming to a stop for traffic ahead. While attempting to accelerate the vehicle erroneously began to drive in reverse. During the incident, the check engine light was illuminated. The vehicle was later taken to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.

Dec 13, 2023 92,500 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered while shifting gears. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 92,500.

Dec 13, 2023 92,500 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered while shifting gears. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 92,500.

Dec 8, 2023 148,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shifted abnormally. The transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 148,000.

Dec 8, 2023 148,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shifted abnormally. The transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 148,000.

Dec 6, 2023 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle shuddered abnormally. The contact stated that the vehicle hesitated to shift gear while losing motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission friction element "A" was stuck in the on position and failed to keep the fork engaged. The vehicle was not repaired. The vehicle was taken to the dealer, who had not diagnosed the failure. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 82,000.

Dec 6, 2023 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle shuddered abnormally. The contact stated that the vehicle hesitated to shift gear while losing motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission friction element "A" was stuck in the on position and failed to keep the fork engaged. The vehicle was not repaired. The vehicle was taken to the dealer, who had not diagnosed the failure. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 82,000.

Dec 1, 2023

My 2016 Ford Focus SE is exhibiting the same PowerShift issues that are well known with this model of vehicle. I had the transmission replaced in April 2020 at 59,000 miles, as well as the TCM reprogrammed as part of the customer service program. Now, in 2023 and at 79,000 miles, my vehicle exhibits the exact same issues. I have contacted Ford to try and rectify, however they are saying my vehicle is not within any customer program/recall as it was built in April 2016 (the original scope only covered Focus' up to November 2015). I can 100% attest that, after 3 years/20,000 miles since the repair to transmission and TCM was made, this car is exhibiting the same transmission slip issues that now make it extremely dangerous to drive.

Dec 1, 2023

•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.

Dec 1, 2023

My 2016 Ford Focus SE is exhibiting the same PowerShift issues that are well known with this model of vehicle. I had the transmission replaced in April 2020 at 59,000 miles, as well as the TCM reprogrammed as part of the customer service program. Now, in 2023 and at 79,000 miles, my vehicle exhibits the exact same issues. I have contacted Ford to try and rectify, however they are saying my vehicle is not within any customer program/recall as it was built in April 2016 (the original scope only covered Focus' up to November 2015). I can 100% attest that, after 3 years/20,000 miles since the repair to transmission and TCM was made, this car is exhibiting the same transmission slip issues that now make it extremely dangerous to drive.

Dec 1, 2023

•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.

Nov 28, 2023 105,000 mi

The contact owns a 2016 Ford Focus. The contact while driving 20 MPH, the transmission was skipping gear. The contact stated that the transmission shifted from 1st gear to 3rd gear. The check engine warning light was illuminated. The contact veered to the side of the road and was able to continue driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

Nov 28, 2023 105,000 mi

The contact owns a 2016 Ford Focus. The contact while driving 20 MPH, the transmission was skipping gear. The contact stated that the transmission shifted from 1st gear to 3rd gear. The check engine warning light was illuminated. The contact veered to the side of the road and was able to continue driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

Nov 22, 2023 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.

Nov 22, 2023 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.

Nov 21, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission suddenly stopped shifting correctly resulting in a sudden loss of power, a lugging of the engine, and almost cause of an accident. Specific components have been diagnosed by Crest ford in centerline. How was your safety or the safety of others put at risk? Without proper shifting the car would often sit in idle while deciding on a gear, leading to dangerous turns and acceleration from stop lights Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Crest Ford of centerline Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, started out of the blue

Nov 21, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission suddenly stopped shifting correctly resulting in a sudden loss of power, a lugging of the engine, and almost cause of an accident. Specific components have been diagnosed by Crest ford in centerline. How was your safety or the safety of others put at risk? Without proper shifting the car would often sit in idle while deciding on a gear, leading to dangerous turns and acceleration from stop lights Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Crest Ford of centerline Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, started out of the blue

Nov 17, 2023 75,000 mi

The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle, the transmission experienced shuddering and slipping after heating up. The vehicle was taken to the local service center who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 75,000.

Nov 17, 2023

Over the course of less than 5 years that I’ve owned this car it has needed the clutch repaired 3 times. First time was at approximately 25,000 miles, second time at 47,000, and third at 71,000. There is an extremely noticeable shudder, loud noise, and vibration throughout front end of car when accelerating. Additionally, the car has erratic transmission shifting and does not properly shift into gear causing it to lose motive power and not immediately accelerate when pressing the gas. I have attached the most recent invoice I received from the dealer diagnosing the problem.

Nov 17, 2023 75,000 mi

The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle, the transmission experienced shuddering and slipping after heating up. The vehicle was taken to the local service center who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 75,000.

Nov 17, 2023

Over the course of less than 5 years that I’ve owned this car it has needed the clutch repaired 3 times. First time was at approximately 25,000 miles, second time at 47,000, and third at 71,000. There is an extremely noticeable shudder, loud noise, and vibration throughout front end of car when accelerating. Additionally, the car has erratic transmission shifting and does not properly shift into gear causing it to lose motive power and not immediately accelerate when pressing the gas. I have attached the most recent invoice I received from the dealer diagnosing the problem.

Nov 16, 2023 80,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifting and would not properly shift into gear causing the vehicle to lose motive power and not immediately accelerate while depressing the accelerator pedal. Later, the message "Service Transmission" was displayed. The vehicle was taken to the local dealer who diagnosed and determined that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Nov 16, 2023

No warning messages or lights Transmission rattling like the motor mounts are having issues and wearing out quickly. Problems shifting and going up hills. My automatic car has rolled back and struggled to shit on inclines

Nov 16, 2023 80,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifting and would not properly shift into gear causing the vehicle to lose motive power and not immediately accelerate while depressing the accelerator pedal. Later, the message "Service Transmission" was displayed. The vehicle was taken to the local dealer who diagnosed and determined that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Nov 16, 2023

No warning messages or lights Transmission rattling like the motor mounts are having issues and wearing out quickly. Problems shifting and going up hills. My automatic car has rolled back and struggled to shit on inclines

Nov 9, 2023 139,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking. The contact stated that when she depressed the accelerator pedal, the vehicle did not accelerate. The vehicle lost motive power and would not restart. The vehicle was towed to the dealer and diagnosed with a failed transmission clutch and transmission control module. The contact was informed that the transmission clutch and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 139,000.

Nov 9, 2023 139,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking. The contact stated that when she depressed the accelerator pedal, the vehicle did not accelerate. The vehicle lost motive power and would not restart. The vehicle was towed to the dealer and diagnosed with a failed transmission clutch and transmission control module. The contact was informed that the transmission clutch and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 139,000.

Nov 8, 2023 51,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered after coming from a complete stop. Additionally, the vehicle jerked while accelerating. No warning light was illuminated. The contact stated that the clutch assembly had previously been replaced five times; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch assembly needed to be replaced for the sixth time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a half of the cost of the repair would be covered. The failure mileage was approximately 51,000.

Nov 8, 2023 51,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered after coming from a complete stop. Additionally, the vehicle jerked while accelerating. No warning light was illuminated. The contact stated that the clutch assembly had previously been replaced five times; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch assembly needed to be replaced for the sixth time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a half of the cost of the repair would be covered. The failure mileage was approximately 51,000.

Nov 7, 2023 56,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to complete a turn, the vehicle briefly shuddered before returning to normal functionality; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the clutch assembly. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 56,000.

Nov 7, 2023 56,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to complete a turn, the vehicle briefly shuddered before returning to normal functionality; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the clutch assembly. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 56,000.

Oct 26, 2023 Crash

The car shifted out gear and lunged forward causing the driver to lose control and the vehicle was damaged.

Oct 26, 2023 23,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stationary position, the vehicle experience severe shuddering. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle had been previously serviced under an unknown Extended Service Campaign however, the failure persisted. The failure mileage was 23,000.

Oct 26, 2023 Crash

The car shifted out gear and lunged forward causing the driver to lose control and the vehicle was damaged.

Oct 26, 2023 23,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stationary position, the vehicle experience severe shuddering. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle had been previously serviced under an unknown Extended Service Campaign however, the failure persisted. The failure mileage was 23,000.

Oct 18, 2023 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 25 MPH, the accelerator pedal was depressed the vehicle hesitated. The contact stated that the engine revved however, the vehicle failed to respond as needed. The contact stated that the vehicle gradually started to respond and moved forward. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent at first but gradually became more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clutch actuator needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

Oct 18, 2023 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 25 MPH, the accelerator pedal was depressed the vehicle hesitated. The contact stated that the engine revved however, the vehicle failed to respond as needed. The contact stated that the vehicle gradually started to respond and moved forward. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent at first but gradually became more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clutch actuator needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

Oct 16, 2023

So ive bee battling the same tcm issues out of my 2016 ford focus. I have othing now. My car will no longer go into gear at all. So i have spent upwards of 8 to 9 grand over last two years trying tomfix this. This vehicle per customee satifaction progrm in the parameters of 2011 to 2017 ford Focus/Fiesta w/dps6 transmission having tcm issues. To my understsndig this should be replced and reprogrammed one time regardless of the milage. But my VIN doesnt register that my vehiicle is elegible for this recall or program. Please i need help. I am out of options. No vehicle, lost my job bedcause of this and my apartment.

Oct 16, 2023

Transmission/ clutch shifts gears rough. Jerks and rpm all over the place. Clutch slippage.

Oct 16, 2023 104,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after parking the vehicle, she returned to the vehicle and restarted the vehicle however, after shifting into reverse the vehicle failed to respond. The contact stated that she shifted into drive and depressed the accelerator pedal and the vehicle failed to respond. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The contact researched online and became aware of NHTSA Action Number: RQ23006 (Power Train). The manufacturer was notified of the failure and the contact was informed of an undisclosed recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 104,000.

Oct 16, 2023

So ive bee battling the same tcm issues out of my 2016 ford focus. I have othing now. My car will no longer go into gear at all. So i have spent upwards of 8 to 9 grand over last two years trying tomfix this. This vehicle per customee satifaction progrm in the parameters of 2011 to 2017 ford Focus/Fiesta w/dps6 transmission having tcm issues. To my understsndig this should be replced and reprogrammed one time regardless of the milage. But my VIN doesnt register that my vehiicle is elegible for this recall or program. Please i need help. I am out of options. No vehicle, lost my job bedcause of this and my apartment.

Oct 16, 2023

Transmission/ clutch shifts gears rough. Jerks and rpm all over the place. Clutch slippage.

Oct 16, 2023 104,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after parking the vehicle, she returned to the vehicle and restarted the vehicle however, after shifting into reverse the vehicle failed to respond. The contact stated that she shifted into drive and depressed the accelerator pedal and the vehicle failed to respond. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The contact researched online and became aware of NHTSA Action Number: RQ23006 (Power Train). The manufacturer was notified of the failure and the contact was informed of an undisclosed recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 104,000.

Oct 4, 2023 104,500 mi

The contact owns a 2016 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the RPM’s increased at rapid pace however, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the TCM had failed and needed to be replaced. The contact was then informed by the mechanic that the vehicle was included in Customer Satisfaction Program: 14M02. The vehicle was not repaired. An undisclosed dealer was notified of the failure however, an appointment was unavailable until 2024. The manufacture was notified of the failure and confirmed that the VIN was not included in a recall nor the Customer Satisfaction Program: 14M02 then advised to contact the NHTSA Hotline. The failure mileage was approximately 104,500.

Oct 4, 2023 104,500 mi

The contact owns a 2016 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the RPM’s increased at rapid pace however, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the TCM had failed and needed to be replaced. The contact was then informed by the mechanic that the vehicle was included in Customer Satisfaction Program: 14M02. The vehicle was not repaired. An undisclosed dealer was notified of the failure however, an appointment was unavailable until 2024. The manufacture was notified of the failure and confirmed that the VIN was not included in a recall nor the Customer Satisfaction Program: 14M02 then advised to contact the NHTSA Hotline. The failure mileage was approximately 104,500.

Sep 28, 2023

At sixty four thousand miles the clutch began to slip, eventually started smelling and smoking. The clutch pedal gave out and there was no power, which led to pulling over on the highway to get a tow.

Sep 28, 2023

At sixty four thousand miles the clutch began to slip, eventually started smelling and smoking. The clutch pedal gave out and there was no power, which led to pulling over on the highway to get a tow.

Sep 22, 2023 125,000 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the message "Steering Assist Fault. Service Required" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The contact also stated that the hatchback had opened independently while driving and while the vehicle was parked. The contact stated that the failure occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 16V698000 (Latches/Locks/Linkages, Structure). Additionally, the contact stated while driving 60 MPH and depressing the accelerator pedal, the engine revved to 4,000 but the vehicle failed to accelerate. Additionally, the transmission was slipping. The contact stated that the failure recurred increasingly, and the vehicle was downshifting unexpectedly while driving, nearly causing a crash. The contact stated that the vehicle hesitated to respond while shifting into reverse (R), and while shifting into drive (D). There was no warming light illuminated. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

Sep 22, 2023 125,000 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the message "Steering Assist Fault. Service Required" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The contact also stated that the hatchback had opened independently while driving and while the vehicle was parked. The contact stated that the failure occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 16V698000 (Latches/Locks/Linkages, Structure). Additionally, the contact stated while driving 60 MPH and depressing the accelerator pedal, the engine revved to 4,000 but the vehicle failed to accelerate. Additionally, the transmission was slipping. The contact stated that the failure recurred increasingly, and the vehicle was downshifting unexpectedly while driving, nearly causing a crash. The contact stated that the vehicle hesitated to respond while shifting into reverse (R), and while shifting into drive (D). There was no warming light illuminated. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

Sep 21, 2023 142,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving 20 MPH and depressing accelerator pedal, the vehicle failed to exceed 20 MPH. Additionally, the contact stated that the transmission was slipping, and the vehicle jerked upon depressing the accelerator pedal. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse(R). The vehicle was taken to the dealer, where it was diagnosed that the failure could be related to the TCM. The dealer informed the contact that if the failure persisted after replacing the TCM, the transmission would need to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.

Sep 21, 2023 142,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving 20 MPH and depressing accelerator pedal, the vehicle failed to exceed 20 MPH. Additionally, the contact stated that the transmission was slipping, and the vehicle jerked upon depressing the accelerator pedal. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse(R). The vehicle was taken to the dealer, where it was diagnosed that the failure could be related to the TCM. The dealer informed the contact that if the failure persisted after replacing the TCM, the transmission would need to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.

Sep 18, 2023

The automatic transmission/TCM in my vehicle failed and the vehicle experiences clutch shudder It is available for inspection upon request. When I was trying to accelerate the car it began to jerk and was struggling to move while on the road putting me and others in danger until I was able to pull over. The problem with the TCM has been confirmed by a Ford dealer and although there has been a customer satisfaction program that was issued by Ford Motor Company they have yet to properly address the issue only providing a warranty extension on both the TCM and clutch shudder issues. The issues I had prior to failure were slow acceleration but high rpm as I pressed on gas.

Sep 18, 2023

The automatic transmission/TCM in my vehicle failed and the vehicle experiences clutch shudder It is available for inspection upon request. When I was trying to accelerate the car it began to jerk and was struggling to move while on the road putting me and others in danger until I was able to pull over. The problem with the TCM has been confirmed by a Ford dealer and although there has been a customer satisfaction program that was issued by Ford Motor Company they have yet to properly address the issue only providing a warranty extension on both the TCM and clutch shudder issues. The issues I had prior to failure were slow acceleration but high rpm as I pressed on gas.

Sep 14, 2023 88,410 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speed, the vehicle hesitated upon depression of the accelerator pedal. The contact also stated that the vehicle was jerking with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where a code reader determined that the transmission shift solenoid was stuck and needed to be replaced. Upon investigation, the contact linked an unknown recall to failure; however, the local dealer and the manufacturer informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 88,410.

Sep 14, 2023 88,410 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speed, the vehicle hesitated upon depression of the accelerator pedal. The contact also stated that the vehicle was jerking with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where a code reader determined that the transmission shift solenoid was stuck and needed to be replaced. Upon investigation, the contact linked an unknown recall to failure; however, the local dealer and the manufacturer informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 88,410.

Sep 13, 2023 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the vehicle jerked with the "Transmission Fault" message displayed. The vehicle was diagnosed, and the diagnosis was that the transmission had malfunctioned, and the transmission sensor was reprogrammed. The vehicle was taken to an independent mechanic, but no failure was found. The contact stated that the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the transmission had failed. The transmission module was reprogrammed but the failure reoccurred. The vehicle was taken to an independent mechanic, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was 60,000.

Sep 13, 2023 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the vehicle jerked with the "Transmission Fault" message displayed. The vehicle was diagnosed, and the diagnosis was that the transmission had malfunctioned, and the transmission sensor was reprogrammed. The vehicle was taken to an independent mechanic, but no failure was found. The contact stated that the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the transmission had failed. The transmission module was reprogrammed but the failure reoccurred. The vehicle was taken to an independent mechanic, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was 60,000.

Sep 8, 2023 95,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift was needed. The contact stated that the vehicle inadvertently lost motive power. The vehicle was towed to the dealer and diagnosed with transmission control module (TCM) and clutch failure. The contact was informed that the TCM and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the TCM was under recall however, the clutch was not under recall. The approximate failure mileage was 95,000.

Sep 8, 2023 135,000 mi

The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space, there was a grinding sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the transmission control module was covered; however, the clutch was not covered. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.

Sep 8, 2023 95,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift was needed. The contact stated that the vehicle inadvertently lost motive power. The vehicle was towed to the dealer and diagnosed with transmission control module (TCM) and clutch failure. The contact was informed that the TCM and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the TCM was under recall however, the clutch was not under recall. The approximate failure mileage was 95,000.

Sep 8, 2023 135,000 mi

The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space, there was a grinding sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the transmission control module was covered; however, the clutch was not covered. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.

Aug 30, 2023 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.

Aug 30, 2023 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.

Aug 23, 2023 80,000 mi

The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started to hesitate. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the dual clutch to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the dual clutch to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact towed the vehicle back to the local dealer, and the dual clutch was replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Aug 23, 2023 80,000 mi

The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started to hesitate. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the dual clutch to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the dual clutch to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact towed the vehicle back to the local dealer, and the dual clutch was replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Aug 17, 2023

While driving at various speeds vehicle would shudder and hesitate to shift. Last vehicle operation while slowing from 50 mph vehicle started jerking and shuddering that followed with a transmission fault code being displayed. Vehicle no longer had reverse or can go past 1 gear. The failure mileage was approximately 119,000 miles, vehcile was towed to dealership and diagnosed with a bad clutch and needed to be replaced. Contacted manufacturer of the issue and was directed to the NHTSA.

Aug 17, 2023

While driving at various speeds vehicle would shudder and hesitate to shift. Last vehicle operation while slowing from 50 mph vehicle started jerking and shuddering that followed with a transmission fault code being displayed. Vehicle no longer had reverse or can go past 1 gear. The failure mileage was approximately 119,000 miles, vehcile was towed to dealership and diagnosed with a bad clutch and needed to be replaced. Contacted manufacturer of the issue and was directed to the NHTSA.

Aug 15, 2023 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, she heard an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact continued driving to her residence. After parking the vehicle, the contact did not notice an issue with the vehicle. The contact stated two days later the vehicle failed to reverse out of the parking spot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

Aug 15, 2023 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, she heard an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact continued driving to her residence. After parking the vehicle, the contact did not notice an issue with the vehicle. The contact stated two days later the vehicle failed to reverse out of the parking spot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

Aug 11, 2023 53,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.

Aug 11, 2023 53,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.

Aug 9, 2023 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hesitation occurred after stopping and then depressing the accelerator pedal to drive. The contact stated that the failure was intermittent. The contact had spoken to an independent mechanic and was provided information on how to reset the transmission control module (TCM). The contact stated that resetting the TCM failed to fix the vehicle. The failure recurred with an unknown warning light illuminated. The contact used a handheld code scanner and retrieved DTC code: P2872 (Clutch Stuck in Engaged Position). The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 14M02 TCM - Loss of Transmission Engagement (Power Train). The failure mileage was approximately 100,000.

Aug 9, 2023 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hesitation occurred after stopping and then depressing the accelerator pedal to drive. The contact stated that the failure was intermittent. The contact had spoken to an independent mechanic and was provided information on how to reset the transmission control module (TCM). The contact stated that resetting the TCM failed to fix the vehicle. The failure recurred with an unknown warning light illuminated. The contact used a handheld code scanner and retrieved DTC code: P2872 (Clutch Stuck in Engaged Position). The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 14M02 TCM - Loss of Transmission Engagement (Power Train). The failure mileage was approximately 100,000.

Aug 8, 2023 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the RPM increased dramatically, and the transmission hesitated while the vehicle lost motive power. The transmission warning light was illuminated. The vehicle was taken to the dealer, who determined there was a failure with the automatic clutch in the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

Aug 8, 2023 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the RPM increased dramatically, and the transmission hesitated while the vehicle lost motive power. The transmission warning light was illuminated. The vehicle was taken to the dealer, who determined there was a failure with the automatic clutch in the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

Aug 2, 2023

My car has hesitation, and stalling or inability to accelerate, this isn't safe!!! and I cant sink money into something that is a manufacturer issue and i know that they deny that there was a manufacturer issue in the focus hatchbacks for the longest time...

Aug 2, 2023

My car has hesitation, and stalling or inability to accelerate, this isn't safe!!! and I cant sink money into something that is a manufacturer issue and i know that they deny that there was a manufacturer issue in the focus hatchbacks for the longest time...

Jul 27, 2023 20,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds and while accelerating from a stop, the vehicle hesitated and shuddered abnormally. Additionally, on several occasions the vehicle would not immediately start. The vehicle also failed to reverse as needed. The vehicle was taken to the local mechanic who diagnosed that the transmission clutch assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced; however, the failure reoccurred. The failure mileage was 20,000.

Jul 27, 2023 20,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds and while accelerating from a stop, the vehicle hesitated and shuddered abnormally. Additionally, on several occasions the vehicle would not immediately start. The vehicle also failed to reverse as needed. The vehicle was taken to the local mechanic who diagnosed that the transmission clutch assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced; however, the failure reoccurred. The failure mileage was 20,000.

Jul 26, 2023 159,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, there was a whining sound coming from the transmission with the "Transmission Fault" message displayed. The cause of the failure was not yet determined. Additionally, the vehicle had experienced an oil leak and was taken to the local mechanic who diagnosed that the chain gasket was faulty and needed to be replaced. The chain gasket was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 159,000.

Jul 26, 2023 159,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, there was a whining sound coming from the transmission with the "Transmission Fault" message displayed. The cause of the failure was not yet determined. Additionally, the vehicle had experienced an oil leak and was taken to the local mechanic who diagnosed that the chain gasket was faulty and needed to be replaced. The chain gasket was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 159,000.

Jul 19, 2023 123,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM quickly became elevated; however, the vehicle temporarily lost motive power before returning to normal operation. The contact stated that he was able to drive to residence however, the vehicle had since failed to start. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module and determined that the clutch was stuck. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 123,000.

Jul 19, 2023 123,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM quickly became elevated; however, the vehicle temporarily lost motive power before returning to normal operation. The contact stated that he was able to drive to residence however, the vehicle had since failed to start. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module and determined that the clutch was stuck. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 123,000.

Jul 17, 2023 81,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the transmission started to shift abnormally. The transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02- Supplement #6 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 81,000.

Jul 17, 2023 81,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the transmission started to shift abnormally. The transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02- Supplement #6 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 81,000.

Jul 12, 2023 73,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his daughter was attempting to shift gear, the transmission failed to shift as needed. Additionally, while the contact's daughter was driving at an undisclosed speed, the vehicle shuddered. The transmission also failed to shift into reverse(R) as needed. The vehicle was taken to an independent mechanic, who informed the contact's daughter that the transmission was faulty. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

Jul 12, 2023 73,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his daughter was attempting to shift gear, the transmission failed to shift as needed. Additionally, while the contact's daughter was driving at an undisclosed speed, the vehicle shuddered. The transmission also failed to shift into reverse(R) as needed. The vehicle was taken to an independent mechanic, who informed the contact's daughter that the transmission was faulty. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

Jul 11, 2023

Have tried repeatedly to get the CPV recall performed however all dealerships or authorized repair locations have been giving me multi month waits since it started showing the alarm code for it in Dec. 2021. Due to it being the only vehicle my family has we were out in a wait list to bring it in when they had the parts and never got called back. Now the Transaxle is not engaging 4/5/6th gear intermittently. Was informed that it would be 3K for a new transaxle even though I have not had the vehicle for that long.

Jul 11, 2023

Have tried repeatedly to get the CPV recall performed however all dealerships or authorized repair locations have been giving me multi month waits since it started showing the alarm code for it in Dec. 2021. Due to it being the only vehicle my family has we were out in a wait list to bring it in when they had the parts and never got called back. Now the Transaxle is not engaging 4/5/6th gear intermittently. Was informed that it would be 3K for a new transaxle even though I have not had the vehicle for that long.

Jul 10, 2023

New clutch failing after 20000 miles about 1.5 years after factory change. Car shutters when trying to change gear. Dealership has been able to reproduce issue but doesn't want to cover it. Transmission randomly goes into neutral when driving on highway at speed. This has caused issues with maintaining control as engine power is not going to propel car while surrounded by other vehicles on highway. Dealer has not reproduced issue. Driver side door when ambient air temperature exceed 85 or 90 degrees, door not easily opened. Occurred for dealership personnel too. In none of these instances, warning lights appeared. My safety and others is at risk if the clutches fail prematurely, transmission randomly goes into neutral while in Drive at speed around others on the highway, and if the driver door is sticking closed when temperatures get hot. Car is available for inspection.

Jul 10, 2023

New clutch failing after 20000 miles about 1.5 years after factory change. Car shutters when trying to change gear. Dealership has been able to reproduce issue but doesn't want to cover it. Transmission randomly goes into neutral when driving on highway at speed. This has caused issues with maintaining control as engine power is not going to propel car while surrounded by other vehicles on highway. Dealer has not reproduced issue. Driver side door when ambient air temperature exceed 85 or 90 degrees, door not easily opened. Occurred for dealership personnel too. In none of these instances, warning lights appeared. My safety and others is at risk if the clutches fail prematurely, transmission randomly goes into neutral while in Drive at speed around others on the highway, and if the driver door is sticking closed when temperatures get hot. Car is available for inspection.

Jul 5, 2023 125,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and high engine temperature warning lights illuminated. Additionally, the transmission experienced rough shifting and failed to shift into Sport(S) mode. The vehicle was taken to Auto Zone Auto Parts, where it was diagnosed that the clutch was engaged and the TCM needed to be replaced. The vehicle was then taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000.

Jul 5, 2023 125,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and high engine temperature warning lights illuminated. Additionally, the transmission experienced rough shifting and failed to shift into Sport(S) mode. The vehicle was taken to Auto Zone Auto Parts, where it was diagnosed that the clutch was engaged and the TCM needed to be replaced. The vehicle was then taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000.

Jun 27, 2023

Transmission Fault Service Now warning light keeps coming on and off. I’ve taken it to multiple places to have it checked out and nobody can find and actual issues that would cause the transmission to fail. I got stuck in the middle of an intersection because the transmission randomly stopped. I’ve had to have it towed.

Jun 27, 2023

Transmission Fault Service Now warning light keeps coming on and off. I’ve taken it to multiple places to have it checked out and nobody can find and actual issues that would cause the transmission to fail. I got stuck in the middle of an intersection because the transmission randomly stopped. I’ve had to have it towed.

Jun 20, 2023 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking and hesitating. On another occasion, while driving at approximately 55 MPH, the transmission downshifted, and the vehicle stalled. The vehicle would no longer accelerate forward and failed to reverse. During the failure, the message "transmission fault" was displayed. The vehicle was towed to a local mechanic who diagnosed that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 70,000.

Jun 20, 2023 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking and hesitating. On another occasion, while driving at approximately 55 MPH, the transmission downshifted, and the vehicle stalled. The vehicle would no longer accelerate forward and failed to reverse. During the failure, the message "transmission fault" was displayed. The vehicle was towed to a local mechanic who diagnosed that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 70,000.

Jun 13, 2023 67,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was jerking uncontrollably. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and a case was opened. The failure mileage was 67,000. The contact wants to reimbursed for repairs to the vehicle.

Jun 13, 2023 67,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was jerking uncontrollably. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and a case was opened. The failure mileage was 67,000. The contact wants to reimbursed for repairs to the vehicle.

Jun 7, 2023 126,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving 55 MPH, the vehicle inadvertently lost motive power. The contact's daughter was able to maneuver the vehicle into a nearby parking lot, where the vehicle failed to shift into drive. No warning lights were illuminated. The vehicle was towed to the contacts home and later towed to the dealer to be diagnosed. The mechanic determined that the failure was with the transmission. The contact investigated and related the failure to Customer Satisfaction Program: 14M02 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 126,000.

Jun 7, 2023 126,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving 55 MPH, the vehicle inadvertently lost motive power. The contact's daughter was able to maneuver the vehicle into a nearby parking lot, where the vehicle failed to shift into drive. No warning lights were illuminated. The vehicle was towed to the contacts home and later towed to the dealer to be diagnosed. The mechanic determined that the failure was with the transmission. The contact investigated and related the failure to Customer Satisfaction Program: 14M02 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 126,000.

May 24, 2023 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. The contact stated that several minutes later the vehicle lunged forward. The check engine warning light illuminated. The vehicle was taken to an independent mechanic for diagnostic test and the contact was informed that Trouble Code: P07A5 (Friction element B stick on and Transmission fault) was retrieved. The contact was referred to the local dealer for assistance. The dealer was contacted and stated that the vehicle needed to be diagnosed in house. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 82,000.

May 24, 2023 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. The contact stated that several minutes later the vehicle lunged forward. The check engine warning light illuminated. The vehicle was taken to an independent mechanic for diagnostic test and the contact was informed that Trouble Code: P07A5 (Friction element B stick on and Transmission fault) was retrieved. The contact was referred to the local dealer for assistance. The dealer was contacted and stated that the vehicle needed to be diagnosed in house. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 82,000.

May 16, 2023 78,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The contact made a local dealer aware of the failure and was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 78,000.

May 16, 2023 78,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The contact made a local dealer aware of the failure and was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 78,000.

May 15, 2023 32,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the transmission warning light was illuminated. The contact stated that the vehicle was sputtering while idling. The contact had to depress the accelerator pedal continually to prevent the vehicle from sputtering. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the automatic shifter needed to be replaced along with other unknown transmission parts. The vehicle was repaired; however, approximately 2-years later the failure reoccurred. The vehicle was returned to the dealer and the contact was informed that the repair needed to be performed a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.

May 15, 2023 32,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the transmission warning light was illuminated. The contact stated that the vehicle was sputtering while idling. The contact had to depress the accelerator pedal continually to prevent the vehicle from sputtering. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the automatic shifter needed to be replaced along with other unknown transmission parts. The vehicle was repaired; however, approximately 2-years later the failure reoccurred. The vehicle was returned to the dealer and the contact was informed that the repair needed to be performed a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.

May 13, 2023

Car jerks and shakes/ will suddenly stop in the middle of traffic. This is especially dangerous if you are making a left or right and the car suddenly stops, which has happened

May 13, 2023

Car jerks and shakes/ will suddenly stop in the middle of traffic. This is especially dangerous if you are making a left or right and the car suddenly stops, which has happened

May 9, 2023 86,000 mi

The contact’s daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.

May 9, 2023 86,000 mi

The contact’s daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.

May 2, 2023 38,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle was jerking abnormally. The contact stated that the failure had been reoccurring while driving and occurred increasingly while driving at low speeds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the dual transmission clutch had failed and needed to be replaced. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.

May 2, 2023 36,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been occurring while driving from a complete stop. The vehicle was taken to the dealer, where the transmission clutch assembly was replaced approximately four times; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.

May 2, 2023 38,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle was jerking abnormally. The contact stated that the failure had been reoccurring while driving and occurred increasingly while driving at low speeds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the dual transmission clutch had failed and needed to be replaced. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.

May 2, 2023 36,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been occurring while driving from a complete stop. The vehicle was taken to the dealer, where the transmission clutch assembly was replaced approximately four times; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.

May 1, 2023 119,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, an unknown transmission warning light appeared on the instrument panel; the vehicle began to stall and hesitate upon depression of the accelerator pedal. The vehicle was taken to a dealer where the clutch assembly was replaced. A few months later, the contact stated that the vehicle failed reverse while in the reverse(R) position. The vehicle was taken back to the dealer where the transmission clutch assembly was replaced a second time. Once the vehicle was picked upon from the dealer, the failure persisted with the transmission warning light on the instrument panel. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 119,000.

May 1, 2023 119,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, an unknown transmission warning light appeared on the instrument panel; the vehicle began to stall and hesitate upon depression of the accelerator pedal. The vehicle was taken to a dealer where the clutch assembly was replaced. A few months later, the contact stated that the vehicle failed reverse while in the reverse(R) position. The vehicle was taken back to the dealer where the transmission clutch assembly was replaced a second time. Once the vehicle was picked upon from the dealer, the failure persisted with the transmission warning light on the instrument panel. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 119,000.

Apr 25, 2023

I was driving and the car started running hot. The overheating warning came on and said to pull over safely. I was not in an area where I could stop. The light eventually went off and the temp went back to normal. There are no noticeable leaks. The car has also been shifting hard, sputtering during acceleration, and revving really high. I think there needs to be a recall issued immediately. I'm only at 56k miles.

Apr 25, 2023

I was driving and the car started running hot. The overheating warning came on and said to pull over safely. I was not in an area where I could stop. The light eventually went off and the temp went back to normal. There are no noticeable leaks. The car has also been shifting hard, sputtering during acceleration, and revving really high. I think there needs to be a recall issued immediately. I'm only at 56k miles.

Apr 21, 2023

My 2016 focus has 32,000 miles on the powershift dual clutch transmission and needs to be replaced, per the Ford dealer. The warrantee I purchased at the dealer does not cover the "dry clutch" issue. I can see online dealers have repaired or replaced this issue for free as it is a known issue now, many lawsuits and even being paid by Ford, why not mine. Not only is car shifting funny, but sometimes won't go int gear.

Apr 21, 2023

My 2016 focus has 32,000 miles on the powershift dual clutch transmission and needs to be replaced, per the Ford dealer. The warrantee I purchased at the dealer does not cover the "dry clutch" issue. I can see online dealers have repaired or replaced this issue for free as it is a known issue now, many lawsuits and even being paid by Ford, why not mine. Not only is car shifting funny, but sometimes won't go int gear.

Apr 14, 2023 20,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle was shifting roughly. The contact pulled over, parked the vehicle, and restarted the vehicle after several attempts and operated as needed. The contact stated that the failure recurred several times. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the TCM (Transmission Control Module) and clutch might have failed. The contact stated that the TCM was replaced three times however, the failure recurred. The vehicle was not repaired after the last failure. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 20,000.

Apr 14, 2023 20,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle was shifting roughly. The contact pulled over, parked the vehicle, and restarted the vehicle after several attempts and operated as needed. The contact stated that the failure recurred several times. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the TCM (Transmission Control Module) and clutch might have failed. The contact stated that the TCM was replaced three times however, the failure recurred. The vehicle was not repaired after the last failure. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 20,000.

Apr 12, 2023 64,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle and shifting into drive, the vehicle was shaking and vibrating. Additionally, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the Extended Warranty had expired. No additional assistance was offered. The failure mileage was 64,000.

Apr 12, 2023 64,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle and shifting into drive, the vehicle was shaking and vibrating. Additionally, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the Extended Warranty had expired. No additional assistance was offered. The failure mileage was 64,000.

Apr 11, 2023

Check engine light on with transmission codes. Transmission is slipping and car won't start intermittently. Also loses power intermittently. Car lost power up hill when driving with my daughter. My 18 year old son, who is an inexperienced driver also drives this car. Will be getting the car diagnosed as Ford dealership on Friday.

Apr 11, 2023 119,497 mi

The car stalled on several occasions in mid traffic and while driving. The car issued a warning that it was about to catch on fire. It took my son two hrs to get home, The clutch has to be shift in nurtural to turn on. In which a module has to be replaced; 1000.00 Upon taking it to be repaired I was told that the clutch failed causing transmission issues as well which could result in over 5,000 worth of damages. I did a lot of research and noticed the car has a lot of complaints and was considered of a class action lawsuit.

Apr 11, 2023

Check engine light on with transmission codes. Transmission is slipping and car won't start intermittently. Also loses power intermittently. Car lost power up hill when driving with my daughter. My 18 year old son, who is an inexperienced driver also drives this car. Will be getting the car diagnosed as Ford dealership on Friday.

Apr 11, 2023 119,497 mi

The car stalled on several occasions in mid traffic and while driving. The car issued a warning that it was about to catch on fire. It took my son two hrs to get home, The clutch has to be shift in nurtural to turn on. In which a module has to be replaced; 1000.00 Upon taking it to be repaired I was told that the clutch failed causing transmission issues as well which could result in over 5,000 worth of damages. I did a lot of research and noticed the car has a lot of complaints and was considered of a class action lawsuit.

Apr 10, 2023

Fords Powershift Dual clutch started to go out at 93,000 miles with noticeable slippage and hesitation when accelerating, a hazard. A Ford dealership inspected and said nothing looked wrong and we should continue to drive the car (an extended Ford warranty was still in place due to these transmissions, 2012-2016, having a history of issues). Months later a second Ford dealership said it was the worst transmission vibration they've ever seen and couldn't believe we hadn't noticed earlier. Of course, now the warranty was expired and we had to pay the $2139 to have the clutch assemble replaced. Unsafe and bad customer support/ownership on a poor design.

Apr 10, 2023

Fords Powershift Dual clutch started to go out at 93,000 miles with noticeable slippage and hesitation when accelerating, a hazard. A Ford dealership inspected and said nothing looked wrong and we should continue to drive the car (an extended Ford warranty was still in place due to these transmissions, 2012-2016, having a history of issues). Months later a second Ford dealership said it was the worst transmission vibration they've ever seen and couldn't believe we hadn't noticed earlier. Of course, now the warranty was expired and we had to pay the $2139 to have the clutch assemble replaced. Unsafe and bad customer support/ownership on a poor design.

Apr 8, 2023

At 85000 miles the dual clutch failed. At 88,219 miles the transmission failed. The car had started to shudder when it shifted when the dealership told me the clutched need to be replaced. The transmission died with no warning on a sub-zero night. I'm lucky that it died in my driveway rather than someplace out of the way. The failure of the transmission was confirmed by an independent service center. The clutch was replaced by a Ford dealership

Apr 8, 2023

At 85000 miles the dual clutch failed. At 88,219 miles the transmission failed. The car had started to shudder when it shifted when the dealership told me the clutched need to be replaced. The transmission died with no warning on a sub-zero night. I'm lucky that it died in my driveway rather than someplace out of the way. The failure of the transmission was confirmed by an independent service center. The clutch was replaced by a Ford dealership

Apr 3, 2023 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module (TCM) to be replaced. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact towed the vehicle back to the local dealer, where it was diagnosed with needing the clutch, and transmission module to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.

Apr 3, 2023 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module (TCM) to be replaced. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact towed the vehicle back to the local dealer, where it was diagnosed with needing the clutch, and transmission module to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.

Mar 27, 2023

There are roughly 55k miles on this vehicle and the engine is revving really high but the car is having issues accelerating from a stop and in traffic. It's almost as if the transmission is already going out. The car sputters. It's scary because when I need the accelerate the car hesitates.

Mar 27, 2023 104,470 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle would hesitate to respond while accelerating from a complete stop. The check engine warning light was illuminated. Additionally, there was a warning light indicating that the engine was overheating. The contact also stated that the vehicle would start after several attempts. The contact stated that the failures had been reoccurring increasingly. The vehicle was taken to an independent mechanic, who diagnosed that the clutch shift had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 104,470.

Mar 27, 2023

There are roughly 55k miles on this vehicle and the engine is revving really high but the car is having issues accelerating from a stop and in traffic. It's almost as if the transmission is already going out. The car sputters. It's scary because when I need the accelerate the car hesitates.

Mar 27, 2023 104,470 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle would hesitate to respond while accelerating from a complete stop. The check engine warning light was illuminated. Additionally, there was a warning light indicating that the engine was overheating. The contact also stated that the vehicle would start after several attempts. The contact stated that the failures had been reoccurring increasingly. The vehicle was taken to an independent mechanic, who diagnosed that the clutch shift had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 104,470.

Mar 24, 2023 102,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was making abnormal clunking sounds while shifting into gear. The contact did not recall whether a warning light was illuminated. The vehicle was taken to a transmission specialist, where the transmission clutch was replaced; however, the failure reoccurred a year and a half later. Additionally, the contact stated that while reversing on an incline, the vehicle failed to respond. The message “Transmission Overheating. Pull Over Immediately” was displayed. The contact stated that the vehicle responded as needed the following day; however, the failure reoccurred on another occasion. The contact also stated that the vehicle made an abnormal sound while coming to a complete stop. The vehicle was taken back to the transmission specialist, where the failure could not be duplicated; however, the failure persisted. The vehicle was taken to several independent mechanics, where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the part was on back order. The dealer was notified of the failure and informed the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,000.

Mar 24, 2023 102,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was making abnormal clunking sounds while shifting into gear. The contact did not recall whether a warning light was illuminated. The vehicle was taken to a transmission specialist, where the transmission clutch was replaced; however, the failure reoccurred a year and a half later. Additionally, the contact stated that while reversing on an incline, the vehicle failed to respond. The message “Transmission Overheating. Pull Over Immediately” was displayed. The contact stated that the vehicle responded as needed the following day; however, the failure reoccurred on another occasion. The contact also stated that the vehicle made an abnormal sound while coming to a complete stop. The vehicle was taken back to the transmission specialist, where the failure could not be duplicated; however, the failure persisted. The vehicle was taken to several independent mechanics, where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the part was on back order. The dealer was notified of the failure and informed the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,000.

Mar 23, 2023 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

Mar 23, 2023 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

Mar 22, 2023 130,230 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked in his driveway, he attempted to shift into drive(D), but the vehicle failed to shift out of park(P). There was no warning light illuminated. The contact stated after several minutes, he was able to shift into drive(D). The vehicle was taken to the local dealer, where the failure could not be duplicated; however, the failure reoccurred in July 2022. The vehicle was taken back to the local dealer, where it was diagnosed that the clutch and the pinion gear shaft needed to be replaced. The vehicle was repaired; however, the failure reoccurred in January 2023. The vehicle was taken back to the local dealer, who could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,230.

Mar 22, 2023 130,230 mi

The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked in his driveway, he attempted to shift into drive(D), but the vehicle failed to shift out of park(P). There was no warning light illuminated. The contact stated after several minutes, he was able to shift into drive(D). The vehicle was taken to the local dealer, where the failure could not be duplicated; however, the failure reoccurred in July 2022. The vehicle was taken back to the local dealer, where it was diagnosed that the clutch and the pinion gear shaft needed to be replaced. The vehicle was repaired; however, the failure reoccurred in January 2023. The vehicle was taken back to the local dealer, who could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,230.

Mar 20, 2023 30,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the ignition coils, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Manufacturer’s Extended Warranty coverage for the powertrain. The vehicle was not repaired. The failure mileage was 30,000.

Mar 20, 2023 30,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the ignition coils, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Manufacturer’s Extended Warranty coverage for the powertrain. The vehicle was not repaired. The failure mileage was 30,000.

Mar 15, 2023 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal to accelerate while making a lane change, the vehicle hesitated and then shuddered before responding. The contact stated that the failure was intermittent but had become more constant while driving. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches and seals needed to be replaced. The vehicle had not been repaired. The contact had been advised by the service technician that there had been a TSB: 160109 (Power Train – Clutch Shudder). The contact was advised that her vehicle was not covered by the manufacturer for the repair. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Mar 15, 2023 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal to accelerate while making a lane change, the vehicle hesitated and then shuddered before responding. The contact stated that the failure was intermittent but had become more constant while driving. The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches and seals needed to be replaced. The vehicle had not been repaired. The contact had been advised by the service technician that there had been a TSB: 160109 (Power Train – Clutch Shudder). The contact was advised that her vehicle was not covered by the manufacturer for the repair. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Mar 14, 2023 143,613 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.

Mar 14, 2023 143,613 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.

Mar 10, 2023 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to an independent mechanic, who diagnosed that the TCM needed to be replaced. The vehicle was then towed to the dealer, where the TCM was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

Mar 10, 2023 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to an independent mechanic, who diagnosed that the TCM needed to be replaced. The vehicle was then towed to the dealer, where the TCM was replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

Mar 9, 2023 66,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking while accelerating, with the check engine warning light illuminated. The vehicle was initially taken to the dealer to be repaired and the clutch was replaced under warranty. Recently, the contact stated that the failure recurred while driving at various speeds. The vehicle was taken to another dealer where the contact was informed that the clutch needed to be replaced again. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 66,000.

Mar 9, 2023 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. The vehicle was taken to an unknown dealer several times; however, the dealer diagnosed that no issues were found and informed the contact that the vehicle was operating as designed. The contact stated that the vehicle had failed to shift into the proper gear and had become undrivable. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 50,000.

Mar 9, 2023 66,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking while accelerating, with the check engine warning light illuminated. The vehicle was initially taken to the dealer to be repaired and the clutch was replaced under warranty. Recently, the contact stated that the failure recurred while driving at various speeds. The vehicle was taken to another dealer where the contact was informed that the clutch needed to be replaced again. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 66,000.

Mar 9, 2023 50,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. The vehicle was taken to an unknown dealer several times; however, the dealer diagnosed that no issues were found and informed the contact that the vehicle was operating as designed. The contact stated that the vehicle had failed to shift into the proper gear and had become undrivable. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 50,000.

Mar 3, 2023 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

Mar 3, 2023 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

Mar 1, 2023

We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.

Mar 1, 2023

We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.

Feb 22, 2023

1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.

Feb 22, 2023 130,500 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle stalled. The "vehicle was not in park" warning message was displayed while the contact was in drive. The contact was able to pull over to the nearest parking lot. After a jump start, the vehicle was able to start. They took the vehicle to a certified mechanic who diagnosed that the transmission modular needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,500.

Feb 22, 2023

I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.

Feb 22, 2023

1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.

Feb 22, 2023 130,500 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle stalled. The "vehicle was not in park" warning message was displayed while the contact was in drive. The contact was able to pull over to the nearest parking lot. After a jump start, the vehicle was able to start. They took the vehicle to a certified mechanic who diagnosed that the transmission modular needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,500.

Feb 22, 2023

I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.

Feb 1, 2023

Transmission slipped occasionally before the TCM finally failed. Unable to repair due to part not being unavailable.

Feb 1, 2023

Transmission slipped occasionally before the TCM finally failed. Unable to repair due to part not being unavailable.

Jan 31, 2023 86,403 mi

The contact owns a 2016 Ford Focus. The contact stated while at a stop sign and attempting to accelerate, the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic tests, and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact was informed that the vehicle was previously repaired for the failure under warranty. The failure mileage was 86,403.

Jan 31, 2023 86,403 mi

The contact owns a 2016 Ford Focus. The contact stated while at a stop sign and attempting to accelerate, the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic tests, and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact was informed that the vehicle was previously repaired for the failure under warranty. The failure mileage was 86,403.

Jan 30, 2023 103,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward. Additionally, while driving the vehicle lost motive power and the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by Auto Zone with transmission control module failure. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 103,000.

Jan 30, 2023 103,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward. Additionally, while driving the vehicle lost motive power and the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by Auto Zone with transmission control module failure. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 103,000.

Jan 27, 2023

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Jan 27, 2023

TCM failed. Repair under recall warranty. Part indefinitely on backorder.

Jan 27, 2023

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

Jan 27, 2023

TCM failed. Repair under recall warranty. Part indefinitely on backorder.

Jan 18, 2023 11,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

Jan 18, 2023 11,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

Jan 17, 2023 89,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

Jan 17, 2023 89,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

Jan 13, 2023

Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.

Jan 13, 2023

Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.

Jan 11, 2023

Transmission slipping

Jan 11, 2023

Transmission slipping

Dec 27, 2022 10,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.

Dec 27, 2022 10,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.

Dec 19, 2022 98,000 mi

The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message “Transmission Overheating” was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

Dec 19, 2022 98,000 mi

The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message “Transmission Overheating” was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

Dec 17, 2022

I feel vibrations when I accelerate. Very severe when the car is warm. I feel unsafe if I drive it (not accelerating correctly). I brought the car to a repair shop. They told me that this problem is well known by Ford for my car. Ford did receive several claims and lawsuits regarding this issue. The repair shop told me the cluck could cause a fire too. Another repair shop asked me $2,623.78 to repair the car on 11/11/2022.

Dec 17, 2022

I feel vibrations when I accelerate. Very severe when the car is warm. I feel unsafe if I drive it (not accelerating correctly). I brought the car to a repair shop. They told me that this problem is well known by Ford for my car. Ford did receive several claims and lawsuits regarding this issue. The repair shop told me the cluck could cause a fire too. Another repair shop asked me $2,623.78 to repair the car on 11/11/2022.

Dec 16, 2022

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Dec 16, 2022

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

Dec 14, 2022 43,000 mi

The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle started vibrating and shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 43,000.

Dec 14, 2022

The vehicle began to slip gears after only accruing a little more than 70,000 miles. I will slightly accelerate using the foot pedal, and the gear will jump from 1 to 4/5 quickly, causing a severe jerking motion in the vehicle. The vehicle also jerks when decelerating. This has put me in several dangerous situations, such as when I enter a new roadway and need to accelerate to meet the rate of oncoming traffic. This is also an issue when slowing to stops, as sometimes the gear will jump to a HIGHER number as i take my foot off the pedal. I have an automatic transmission I am using. The check engine light has come on, but only after the issue began. I have been told by an auto service center that this is a transmission-related issue.

Dec 14, 2022 43,000 mi

The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle started vibrating and shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 43,000.

Dec 14, 2022

The vehicle began to slip gears after only accruing a little more than 70,000 miles. I will slightly accelerate using the foot pedal, and the gear will jump from 1 to 4/5 quickly, causing a severe jerking motion in the vehicle. The vehicle also jerks when decelerating. This has put me in several dangerous situations, such as when I enter a new roadway and need to accelerate to meet the rate of oncoming traffic. This is also an issue when slowing to stops, as sometimes the gear will jump to a HIGHER number as i take my foot off the pedal. I have an automatic transmission I am using. The check engine light has come on, but only after the issue began. I have been told by an auto service center that this is a transmission-related issue.

Dec 13, 2022 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. The contact stated that upon turning the key in the ignition switch, she then needed to hold the key into position for a longer period in order to start the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle would hesitate to respond while depressing the accelerator pedal. The contact also stated that upon attempting to reverse, the vehicle failed to respond. The message "Transmission Overheating" was displayed. The contact then parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and the failure was associated with Ford Technical Service Bulletin Number: 20B23 (Replacement of Clutch Actuator Motors). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 70,000.

Dec 13, 2022 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. The contact stated that upon turning the key in the ignition switch, she then needed to hold the key into position for a longer period in order to start the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle would hesitate to respond while depressing the accelerator pedal. The contact also stated that upon attempting to reverse, the vehicle failed to respond. The message "Transmission Overheating" was displayed. The contact then parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and the failure was associated with Ford Technical Service Bulletin Number: 20B23 (Replacement of Clutch Actuator Motors). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 70,000.

Dec 12, 2022 15,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the clutch shuddered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the clutch and transmission seals needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 15,000. The contact stated that the transmission is known to be faulty and Ford has extended warranties on them but for other model years of the same model. The shuddering problem happens in first gear and is particularly dangerous when trying to operate the vehicle among traffic. The TCM module was replaced to try to remedy to the issue but it has not worked.

Dec 12, 2022 15,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the clutch shuddered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the clutch and transmission seals needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 15,000. The contact stated that the transmission is known to be faulty and Ford has extended warranties on them but for other model years of the same model. The shuddering problem happens in first gear and is particularly dangerous when trying to operate the vehicle among traffic. The TCM module was replaced to try to remedy to the issue but it has not worked.

Dec 8, 2022

Vehicle shudders and shakes due to transmission slipping at many speeds. Slow is the worst and even at a speed of 70 MPH the vehicle will shake and shudder from transmission.

Dec 8, 2022

Vehicle shudders and shakes due to transmission slipping at many speeds. Slow is the worst and even at a speed of 70 MPH the vehicle will shake and shudder from transmission.

Dec 5, 2022

I purchased a 2016 Ford Focus in September of this year from a used car dealer. I drove the car back and forth to work approximately 10 miles each way, per day. I took a day off before Thanksgiving and drove my vehicle longer than usual. Holiday traffic was bad and there was a lot of stop and go traffic, my car sputtered and shook and stalled on a busy street. Luckily, I was close to my house and was able to pull over. Again, a few days ago I drove for about an hour and the car again sputtered when moving from a complete stop. I went online and googled "Ford Focus transmission issues" and saw that there has been a lawsuit and settlement. I called Ford and was told that it was not under recall and that I would have to take the car I just purchased, to be fixed and I would have to pay for it. Please recall these transmissions before someone gets killed.

Dec 5, 2022 143,245 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 45 MPH, the vehicle would not properly accelerate, with the check engine warning light illuminated. After several attempts to restart the vehicle, the contact was able to start the vehicle and drove home. The vehicle was towed to a dealer and the contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 143,245.

Dec 5, 2022

I purchased a 2016 Ford Focus in September of this year from a used car dealer. I drove the car back and forth to work approximately 10 miles each way, per day. I took a day off before Thanksgiving and drove my vehicle longer than usual. Holiday traffic was bad and there was a lot of stop and go traffic, my car sputtered and shook and stalled on a busy street. Luckily, I was close to my house and was able to pull over. Again, a few days ago I drove for about an hour and the car again sputtered when moving from a complete stop. I went online and googled "Ford Focus transmission issues" and saw that there has been a lawsuit and settlement. I called Ford and was told that it was not under recall and that I would have to take the car I just purchased, to be fixed and I would have to pay for it. Please recall these transmissions before someone gets killed.

Dec 5, 2022 143,245 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 45 MPH, the vehicle would not properly accelerate, with the check engine warning light illuminated. After several attempts to restart the vehicle, the contact was able to start the vehicle and drove home. The vehicle was towed to a dealer and the contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 143,245.

Nov 25, 2022 23,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate, the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that a clutch replacement was needed. The vehicle was repaired but the failure persisted. The vehicle was taken back to the local dealer who replaced the clutch but the failure recurred. The vehicle was taken to the local dealer who informed her a clutch replacement was needed and the repairs were not covered. The vehicle was taken to an independent mechanic who informed her that the clutch needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to another independent mechanic who informed her that the failure was due to the clutch. The contact called the manufacturer who informed her that the repairs were not covered and referred her to the NHTSA Hotline. The failure mileage was approximately 23,000.

Nov 25, 2022 23,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate, the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that a clutch replacement was needed. The vehicle was repaired but the failure persisted. The vehicle was taken back to the local dealer who replaced the clutch but the failure recurred. The vehicle was taken to the local dealer who informed her a clutch replacement was needed and the repairs were not covered. The vehicle was taken to an independent mechanic who informed her that the clutch needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to another independent mechanic who informed her that the failure was due to the clutch. The contact called the manufacturer who informed her that the repairs were not covered and referred her to the NHTSA Hotline. The failure mileage was approximately 23,000.

Nov 15, 2022 18,600 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle made chugging sounds and was jerking. Additionally, while accelerating, the vehicle took an excessive amount of time before reaching the desired speed. There were no warning lights illuminated. The failure had increased in frequency. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the clutch pad needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA Campaign Numbers: 18V845000 (Power Train) nor 18V169000 (Power Train). The contact was referred to the NHTSA Hotline. The approximate failure mileage was 18,600.

Nov 15, 2022 18,600 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle made chugging sounds and was jerking. Additionally, while accelerating, the vehicle took an excessive amount of time before reaching the desired speed. There were no warning lights illuminated. The failure had increased in frequency. The contact had taken the vehicle to the dealer who diagnosed the vehicle and determined that the clutch pad needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA Campaign Numbers: 18V845000 (Power Train) nor 18V169000 (Power Train). The contact was referred to the NHTSA Hotline. The approximate failure mileage was 18,600.

Nov 12, 2022

Driving up a hill car started rolling backwards. Warning light came on saying transmission fault service now. Still sitting in my driveway because I can not find a transmission to replace it.

Nov 12, 2022

Driving up a hill car started rolling backwards. Warning light came on saying transmission fault service now. Still sitting in my driveway because I can not find a transmission to replace it.

Nov 8, 2022 111,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed and depressing the accelerator pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact continued driving to her place of employment. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000

Nov 8, 2022 111,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed and depressing the accelerator pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact continued driving to her place of employment. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000

Nov 7, 2022

Reverse gear doesn’t engage sometimes and drive gears sometimes goes out while at traffic lights and causes the car to go at low speeds only. It feels like I’m unable to accelerate sometimes. I don’t recall when exactly but the check engine warning sign appears and disappears on my car

Nov 7, 2022 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle independently shifted to another gear or would go into neutral. The vehicle also revved abnormally without the vehicle responded or accelerating as intended. The contact stated that the check engine and a transmission overheating warnings were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the clutches needed to be replaced and that the failure was caused by wear and tear. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

Nov 7, 2022

Reverse gear doesn’t engage sometimes and drive gears sometimes goes out while at traffic lights and causes the car to go at low speeds only. It feels like I’m unable to accelerate sometimes. I don’t recall when exactly but the check engine warning sign appears and disappears on my car

Nov 7, 2022 100,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle independently shifted to another gear or would go into neutral. The vehicle also revved abnormally without the vehicle responded or accelerating as intended. The contact stated that the check engine and a transmission overheating warnings were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the clutches needed to be replaced and that the failure was caused by wear and tear. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

Nov 3, 2022 24,991 mi

The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would shake without warning. The contact took the vehicle to the dealer where the seal and clutch assembly were replaced as well as the TCM (Transmission Control Module). Recently, the same failure recurred, and the contact was given the same diagnosis from the dealer. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Steering). The manufacturer was notified of the failure and informed her that there were no recalls or warranty on the vehicle. The manufacturer agreed to cover half the cost of the repair. The vehicle was not yet repaired. The failure mileage was 24,991. The contact stated that from a complete stop and upon acceleration, the vehicle would begin to shake. The force of the shaking varied but would increase over time. The shaking negatively affected the drivability of the vehicle. The contact was informed by the dealer that the issue would only get worse if no repairs were made. Half of the costs of repair was covered by the manufacturer due to the exact same problem happening within a year.

Nov 3, 2022

Out of no where my car has a transmission issue. I got my car last year and there were no problems. I’ve been told my car doesn’t go into the recall because it was 2 months made after the recall date was made which is not fair. Several people have told me these type of cars are known to have horrible transmissions. I can’t afford a $3,000 + repair on this when the mileage isn’t even bad enough to have a transmission issue. This is my significant others only way to make income. It is not safe to drive the car in this condition.

Nov 3, 2022 24,991 mi

The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would shake without warning. The contact took the vehicle to the dealer where the seal and clutch assembly were replaced as well as the TCM (Transmission Control Module). Recently, the same failure recurred, and the contact was given the same diagnosis from the dealer. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Steering). The manufacturer was notified of the failure and informed her that there were no recalls or warranty on the vehicle. The manufacturer agreed to cover half the cost of the repair. The vehicle was not yet repaired. The failure mileage was 24,991. The contact stated that from a complete stop and upon acceleration, the vehicle would begin to shake. The force of the shaking varied but would increase over time. The shaking negatively affected the drivability of the vehicle. The contact was informed by the dealer that the issue would only get worse if no repairs were made. Half of the costs of repair was covered by the manufacturer due to the exact same problem happening within a year.

Nov 3, 2022

Out of no where my car has a transmission issue. I got my car last year and there were no problems. I’ve been told my car doesn’t go into the recall because it was 2 months made after the recall date was made which is not fair. Several people have told me these type of cars are known to have horrible transmissions. I can’t afford a $3,000 + repair on this when the mileage isn’t even bad enough to have a transmission issue. This is my significant others only way to make income. It is not safe to drive the car in this condition.

Nov 2, 2022

Transmission slipping and shuttering pulling into traffic and car seems to lose power between shifts, problem is worse when the car warms up and really bad in stop and go traffic. Car only has 30k miles and dealer said out of warranty but not old enough for the extended warranty for this known problem

Nov 2, 2022

Transmission slipping and shuttering pulling into traffic and car seems to lose power between shifts, problem is worse when the car warms up and really bad in stop and go traffic. Car only has 30k miles and dealer said out of warranty but not old enough for the extended warranty for this known problem

Oct 26, 2022 75,124 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to move off from a red light, the vehicle was shuddering. Additionally, while shifting from first or second gear the vehicle would shudder. Occasionally, while idling at a stop light the RPM fluctuated as if the vehicle would stall. The contact took the vehicle to the dealer who diagnosed that the clutch plates failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the vehicle was not included in NHTSA Campaign Numbers: 18V169000 (Power Train) or 18V845000 (Power Train). The manufacturer was made aware of the failure and informed the contact that the VIN was not included. The approximate failure mileage was 75,124.

Oct 26, 2022 75,124 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to move off from a red light, the vehicle was shuddering. Additionally, while shifting from first or second gear the vehicle would shudder. Occasionally, while idling at a stop light the RPM fluctuated as if the vehicle would stall. The contact took the vehicle to the dealer who diagnosed that the clutch plates failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the vehicle was not included in NHTSA Campaign Numbers: 18V169000 (Power Train) or 18V845000 (Power Train). The manufacturer was made aware of the failure and informed the contact that the VIN was not included. The approximate failure mileage was 75,124.

Oct 19, 2022 36,500 mi

The contact owns a 2016 Ford Focus. The contact stated that the dealer previously replaced the clutch twice; however, the failure recurred while driving at an undisclosed speed. The vehicle was shaking and hesitated to accelerate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension) however, the VIN was not included. The failure mileage was approximately 36,500.

Oct 19, 2022 36,500 mi

The contact owns a 2016 Ford Focus. The contact stated that the dealer previously replaced the clutch twice; however, the failure recurred while driving at an undisclosed speed. The vehicle was shaking and hesitated to accelerate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension) however, the VIN was not included. The failure mileage was approximately 36,500.

Oct 18, 2022

I recently became the owner of this car as my dad had it for the past 5 years. My dad previously inquired about the car shuddering/vibrating when accelerating at times (in 2021) and the dealership was either unaware or dishonest in replying that it just had to do with way the plastic protecting the bottom of the car rattles. We did not know about the Ford nationwide settlement for 2012-2016 Ford Focuses at the time or that others were having similar preliminary issues with the transmission/clutch so we continued to use the car thinking it was just a normal issue with no safety problems. I went for my regularly scheduled oil & filter change at the Koons Silver Spring Ford dealership (Maryland) on Tuesday 10/11. They also completed a complimentary 27 point inspection and told me my car was fine except for a small coolant leak I should get fixed within the year. The next day, my car struggled to accelerate after stopping at a red light. This was an intersection where the speed limit was 35 mph and the most I could go was 15 mph with a lot of effort from my car. My rpm meter kept fluctuating from 1 to 4 even if I wasn't stepping on the accelerator. I turned on my safety blinkers to inform other cars that I was having issues and my car eventually came to a complete stop. I had to call for help and put the car in neutral in order to get it to my parking garage. This could have been a very dangerous situation if I was on the highway. The dealership is about 20 minutes from my place so the next morning I went to local mechanics that helped me to read the CEL codes. I have provided a picture of the codes. They are all TCM-clutch related errors. My car very unexpectedly stopped functioning and the dealership/corporate says I'm not covered by the Ford customer satisfaction action that was supposed to fix the TCM issues for free. Please help me as I cannot afford to fix my car at this time with such an unexpected issue at only 38,000 miles.

Oct 18, 2022

I recently became the owner of this car as my dad had it for the past 5 years. My dad previously inquired about the car shuddering/vibrating when accelerating at times (in 2021) and the dealership was either unaware or dishonest in replying that it just had to do with way the plastic protecting the bottom of the car rattles. We did not know about the Ford nationwide settlement for 2012-2016 Ford Focuses at the time or that others were having similar preliminary issues with the transmission/clutch so we continued to use the car thinking it was just a normal issue with no safety problems. I went for my regularly scheduled oil & filter change at the Koons Silver Spring Ford dealership (Maryland) on Tuesday 10/11. They also completed a complimentary 27 point inspection and told me my car was fine except for a small coolant leak I should get fixed within the year. The next day, my car struggled to accelerate after stopping at a red light. This was an intersection where the speed limit was 35 mph and the most I could go was 15 mph with a lot of effort from my car. My rpm meter kept fluctuating from 1 to 4 even if I wasn't stepping on the accelerator. I turned on my safety blinkers to inform other cars that I was having issues and my car eventually came to a complete stop. I had to call for help and put the car in neutral in order to get it to my parking garage. This could have been a very dangerous situation if I was on the highway. The dealership is about 20 minutes from my place so the next morning I went to local mechanics that helped me to read the CEL codes. I have provided a picture of the codes. They are all TCM-clutch related errors. My car very unexpectedly stopped functioning and the dealership/corporate says I'm not covered by the Ford customer satisfaction action that was supposed to fix the TCM issues for free. Please help me as I cannot afford to fix my car at this time with such an unexpected issue at only 38,000 miles.

Oct 17, 2022 108,000 mi

The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving 60 MPH, the vehicle started jerking. The accelerator pedal was depressed but the vehicle failed to respond. The message "Transmission Fault. Stop. Pull Over" was displayed. The contact's son exited the freeway and veered to the side of the road. The contact stated that she met her son on the side of the road. An independent mechanic was contacted and advised the contact to restart and drive the vehicle to their location in the event the warning message was no longer displayed. The contact was able to drive the vehicle to the independent mechanic who then referred her to the dealer. The vehicle was towed to the dealer where the failure was diagnosed as transmission friction element failure. The dealer diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

Oct 17, 2022 108,000 mi

The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving 60 MPH, the vehicle started jerking. The accelerator pedal was depressed but the vehicle failed to respond. The message "Transmission Fault. Stop. Pull Over" was displayed. The contact's son exited the freeway and veered to the side of the road. The contact stated that she met her son on the side of the road. An independent mechanic was contacted and advised the contact to restart and drive the vehicle to their location in the event the warning message was no longer displayed. The contact was able to drive the vehicle to the independent mechanic who then referred her to the dealer. The vehicle was towed to the dealer where the failure was diagnosed as transmission friction element failure. The dealer diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

Oct 15, 2022

I was exiting Parking lot into busy intersection when vehicle suddenly hesitated and stalled completely. Was hard to restart and kept stalling after that. Very dangerous when traveling on busy streets when it stalls and steering wheel locks up. As I accelerate the car violently jerks and has hard time shifting and getting up to speed maybe a “slipping” feeling and engine is constantly misfiring and stalling. Idles very rough when stopped RPM jumps all over the place. No warning lights on dash whatsoever. Had this problem and took to ford about 2 years ago they said they fixed it but the problem still persists. I can see there are various recalls for this vehicle for the exact things that are happening to me. Huge safety concern. Seems to me it’s something to do with fuel tank and transmission.

Oct 15, 2022

I was exiting Parking lot into busy intersection when vehicle suddenly hesitated and stalled completely. Was hard to restart and kept stalling after that. Very dangerous when traveling on busy streets when it stalls and steering wheel locks up. As I accelerate the car violently jerks and has hard time shifting and getting up to speed maybe a “slipping” feeling and engine is constantly misfiring and stalling. Idles very rough when stopped RPM jumps all over the place. No warning lights on dash whatsoever. Had this problem and took to ford about 2 years ago they said they fixed it but the problem still persists. I can see there are various recalls for this vehicle for the exact things that are happening to me. Huge safety concern. Seems to me it’s something to do with fuel tank and transmission.

Oct 14, 2022 95,000 mi

The contact owns a 2016 Ford Focus. The contact stated that on multiple occasions after moving off from a stop signal, there was hesitancy and jerking when the gear shifter was shifted from 1st to 2nd gear, and from 2nd to 3rd gear. The failure persisted; however, no warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission was faulty. The contact was made aware of NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and was advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 95,000.

Oct 14, 2022 95,000 mi

The contact owns a 2016 Ford Focus. The contact stated that on multiple occasions after moving off from a stop signal, there was hesitancy and jerking when the gear shifter was shifted from 1st to 2nd gear, and from 2nd to 3rd gear. The failure persisted; however, no warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission was faulty. The contact was made aware of NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and was advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 95,000.

Oct 13, 2022

Driving vehicle and it felt like transmission was slipping. Brought to dealer and they told me the transmission needed to be replaced.

Oct 13, 2022

Driving vehicle and it felt like transmission was slipping. Brought to dealer and they told me the transmission needed to be replaced.

Oct 7, 2022 38,464 mi

The contact's granddaughter owns a 2016 Ford Focus. The contact stated while driving approximately 45-50 MPH, the transmission started slipping and the vehicle lost motive power. The contact veered to the side of the road for a moment and then resumed driving however, the failure reoccurred several times while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in an unknown extended warranty program for the transmission. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 38,464.

Oct 7, 2022 14,200 mi

The contact owns 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started shuddering and hesitated to respond for approximately 4-5 seconds. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 14,200.

Oct 7, 2022 38,464 mi

The contact's granddaughter owns a 2016 Ford Focus. The contact stated while driving approximately 45-50 MPH, the transmission started slipping and the vehicle lost motive power. The contact veered to the side of the road for a moment and then resumed driving however, the failure reoccurred several times while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in an unknown extended warranty program for the transmission. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 38,464.

Oct 7, 2022 14,200 mi

The contact owns 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started shuddering and hesitated to respond for approximately 4-5 seconds. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 14,200.

Oct 6, 2022 99,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking, hesitating, and the transmission failed to shift properly. Additionally, the vehicle occasionally stalled and could not immediately be shifted to park(P) or drive(D). The contact stated that occasionally after refueling, the vehicle would not immediately restart. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 18V169000 (Power Train). The failure mileage was 99,000.

Oct 6, 2022 99,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking, hesitating, and the transmission failed to shift properly. Additionally, the vehicle occasionally stalled and could not immediately be shifted to park(P) or drive(D). The contact stated that occasionally after refueling, the vehicle would not immediately restart. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 18V169000 (Power Train). The failure mileage was 99,000.

Sep 28, 2022 119,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while shifting into gear, the vehicle failed to respond. The contact also stated that the engine failed to start occasionally. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

Sep 28, 2022 74,700 mi

The contact owns a 2016 Ford Focus. The contact stated that the dealer had previously replaced the TCM and clutch assembly; however, the failure recurred while driving at an undisclosed speed, and the gear shifter was unable to shift to the intended gear with the transmission message displayed. The vehicle was towed to the dealer where it was diagnosed that the TCM and the clutch assembly needed to be replaced again. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 74,700.

Sep 28, 2022 119,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while shifting into gear, the vehicle failed to respond. The contact also stated that the engine failed to start occasionally. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

Sep 28, 2022 74,700 mi

The contact owns a 2016 Ford Focus. The contact stated that the dealer had previously replaced the TCM and clutch assembly; however, the failure recurred while driving at an undisclosed speed, and the gear shifter was unable to shift to the intended gear with the transmission message displayed. The vehicle was towed to the dealer where it was diagnosed that the TCM and the clutch assembly needed to be replaced again. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 74,700.

Sep 27, 2022 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact then stated when he refueled the vehicle, the vehicle failed to operate as needed. The check engine warning light illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown code. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the dealer. The dealer was notified, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the power control module was reprogrammed. The vehicle was not repaired. The failure mileage was approximately 70,000.

Sep 27, 2022

There was not an accident, but I don't know where else to type my comments. The car won't shift properly and tends to stall at times. This is not only dangerous as cars behind can't always know why I am driving so slow, but obviously, poses a problem if car can't shift at all and I (or my wife or daughter) is left stranded somewhere. Took car to dealer last week and they replaced clutch assembly for $2925. This is extremely frustrating since the clutch was repaired at 26,100 miles. That didn't work, so now we have to pay that amount. Let's be honest, these cars are known for clutch/transmission issues, so replacing this again at 45,000 is not fair at all. Why isn't Ford doing the right thing and offering to replace this at their own cost? I don't have current receipt for $2900 as I haven't picked up car yet, but work costs can be confirmed at Manning Ford in DeKalb, Illinois. I will upload original receipt when my dad took car in the first time for this issue. That was covered by warranty, and since this happened again, I believe the fair things to do would be for Ford to replace at no cost to us.

Sep 27, 2022 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact then stated when he refueled the vehicle, the vehicle failed to operate as needed. The check engine warning light illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown code. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the dealer. The dealer was notified, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the power control module was reprogrammed. The vehicle was not repaired. The failure mileage was approximately 70,000.

Sep 27, 2022

There was not an accident, but I don't know where else to type my comments. The car won't shift properly and tends to stall at times. This is not only dangerous as cars behind can't always know why I am driving so slow, but obviously, poses a problem if car can't shift at all and I (or my wife or daughter) is left stranded somewhere. Took car to dealer last week and they replaced clutch assembly for $2925. This is extremely frustrating since the clutch was repaired at 26,100 miles. That didn't work, so now we have to pay that amount. Let's be honest, these cars are known for clutch/transmission issues, so replacing this again at 45,000 is not fair at all. Why isn't Ford doing the right thing and offering to replace this at their own cost? I don't have current receipt for $2900 as I haven't picked up car yet, but work costs can be confirmed at Manning Ford in DeKalb, Illinois. I will upload original receipt when my dad took car in the first time for this issue. That was covered by warranty, and since this happened again, I believe the fair things to do would be for Ford to replace at no cost to us.

Sep 15, 2022 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The dealer was notified of the failure and the contact stated that the dealer declined to repair the vehicle because the warranty had expired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 82,000.

Sep 15, 2022 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The dealer was notified of the failure and the contact stated that the dealer declined to repair the vehicle because the warranty had expired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 82,000.

Sep 13, 2022 62,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 45 MPH, there was a crunching sound coming from vehicle. The contact felt the gear jumping as she shifted gear and felt like the transmission was failing. The vehicle was taken to the dealer for diagnostic testing and the mechanic stated that the clutch needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was contacted and stated that the parts were not available. The failure mileage was 62,000.

Sep 13, 2022 62,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 45 MPH, there was a crunching sound coming from vehicle. The contact felt the gear jumping as she shifted gear and felt like the transmission was failing. The vehicle was taken to the dealer for diagnostic testing and the mechanic stated that the clutch needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was contacted and stated that the parts were not available. The failure mileage was 62,000.

Sep 12, 2022 123,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH and accelerating up a highway onramp, the vehicle started losing motive power. The contact stated that the transmission fault warning light was illuminated. The contact had observed that as he depressed the accelerator pedal, the vehicle failed to respond; however, the engine was revving with the RPM going up to 5,000 RPM. The contact stopped the vehicle and turned off the engine. The contact restarted the vehicle however, the vehicle failed to exceed 30 MPH. The contact stated that the vehicle had gone into Limp Mode. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

Sep 12, 2022 123,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH and accelerating up a highway onramp, the vehicle started losing motive power. The contact stated that the transmission fault warning light was illuminated. The contact had observed that as he depressed the accelerator pedal, the vehicle failed to respond; however, the engine was revving with the RPM going up to 5,000 RPM. The contact stopped the vehicle and turned off the engine. The contact restarted the vehicle however, the vehicle failed to exceed 30 MPH. The contact stated that the vehicle had gone into Limp Mode. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

Sep 10, 2022

I have had 6 clutches replaced in the past 2 years on my car. Now they are telling me this is the last one they are going to do. It'snot my fault these clutches keep failing. Ford has told me they are not coving the problem anymore.

Sep 10, 2022

I have had 6 clutches replaced in the past 2 years on my car. Now they are telling me this is the last one they are going to do. It'snot my fault these clutches keep failing. Ford has told me they are not coving the problem anymore.

Sep 8, 2022 40,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions while driving at an undisclosed speed, she felt an odd feeling while the accelerator pedal was applied. The contact referenced the Manufacturer's recall number: 14M02 (Transmission Control Module). The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Sep 8, 2022 40,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions while driving at an undisclosed speed, she felt an odd feeling while the accelerator pedal was applied. The contact referenced the Manufacturer's recall number: 14M02 (Transmission Control Module). The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Sep 7, 2022 79,900 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 10 MPH, the transmission was chattering. The contact felt that the clutch was slipping and the vehicle was hesitating while driving. The contact stated that the vehicle hesitation and transmission chatter stopped while exceeding 30 MPH. The contact stated there was no warning light illuminated. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the clutch assembly and two actuators needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 79,900.

Sep 7, 2022 79,900 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 10 MPH, the transmission was chattering. The contact felt that the clutch was slipping and the vehicle was hesitating while driving. The contact stated that the vehicle hesitation and transmission chatter stopped while exceeding 30 MPH. The contact stated there was no warning light illuminated. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the clutch assembly and two actuators needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 79,900.

Sep 1, 2022 40,353 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. The vehicle would then lurch forward unintendedly. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. No additional information was available. The failure mileage was 40,353.

Sep 1, 2022 40,353 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. The vehicle would then lurch forward unintendedly. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. No additional information was available. The failure mileage was 40,353.

Aug 30, 2022

My car will not drive or reverse it’s the master control module in the transmission stuck clutch b engaged is the code I brought it to ford they say there is a silent recall/ extended warranty on this part but somehow my car is not part of this recall or extended warranty but there are 12 cars waiting same part I have been without a car for 1 month due to part being on back order.

Aug 30, 2022

My car will not drive or reverse it’s the master control module in the transmission stuck clutch b engaged is the code I brought it to ford they say there is a silent recall/ extended warranty on this part but somehow my car is not part of this recall or extended warranty but there are 12 cars waiting same part I have been without a car for 1 month due to part being on back order.

Aug 27, 2022

Transmission issues

Aug 27, 2022

Transmission issues

Aug 22, 2022 42,105 mi

The contact's daughter owns a 2016 Ford Focus. The contact's granddaughter attempted the start the vehicle when and heard an abnormal noise. The vehicle failed to start. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plug was blown. The vehicle was not repaired. The vehicle was then towed to another auto body mechanic where it was also diagnosed that the spark plug was blown. The contact was informed that the spark plugs and ignition coils needed to be replaced. Additionally, a rethread kit was needed to repair damages to cylinder #4. The vehicle was repaired. The dealer was notified of the failure however, the contact was informed there was no recall associated with the failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 42,105.

Aug 22, 2022 65,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle surged and was shuddering. There were no warning lights illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The dealer was notified of the failure. The contact reference Ford Customer Satisfaction Program Number: 20B23. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 65,000.

Aug 22, 2022

I was stopped at a stop sign in my 2016 Ford Focus Hatchback. I looked both ways and proceeded to hit my gas pedal. The car moved as it should and normally. Halfway through the lane my car stopped accelerating and i put my gas pedal to the floor and my car just continued coasting slowly. I panicked looking at the car coming towards me then let go and stepped on it again finally it kicking into gear and then making it across. This happened later in the day again while driving on a straight road. (Luckily this didn’t put me in danger but did catch me by surprise again) I tried calling multiple dealerships about this and they just said it’d cost $125 for them to take a look. But i know it’s deeper than that and here’s why. My friend has a 2015 Ford Focus and his has been experiencing similar issues. As well as a family members co-worker who has a 2017 Ford Focus they’re all hatchbacks keep in mind. (including mine) I also wanted to go looking for a new car the day after my car nearly got me into accident. So i went out and i met a sales associate from a dealership who told me his friend has a 2016 Ford Focus Hatchback that was dealing with the exact same problem as me. As well as 4 others that week who’s been coming in looking for a new car with their personal trade in vehicle being. You guessed it, a Ford Focus with transmission issues.

Aug 22, 2022 42,105 mi

The contact's daughter owns a 2016 Ford Focus. The contact's granddaughter attempted the start the vehicle when and heard an abnormal noise. The vehicle failed to start. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plug was blown. The vehicle was not repaired. The vehicle was then towed to another auto body mechanic where it was also diagnosed that the spark plug was blown. The contact was informed that the spark plugs and ignition coils needed to be replaced. Additionally, a rethread kit was needed to repair damages to cylinder #4. The vehicle was repaired. The dealer was notified of the failure however, the contact was informed there was no recall associated with the failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 42,105.

Aug 22, 2022 65,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle surged and was shuddering. There were no warning lights illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The dealer was notified of the failure. The contact reference Ford Customer Satisfaction Program Number: 20B23. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 65,000.

Aug 22, 2022

I was stopped at a stop sign in my 2016 Ford Focus Hatchback. I looked both ways and proceeded to hit my gas pedal. The car moved as it should and normally. Halfway through the lane my car stopped accelerating and i put my gas pedal to the floor and my car just continued coasting slowly. I panicked looking at the car coming towards me then let go and stepped on it again finally it kicking into gear and then making it across. This happened later in the day again while driving on a straight road. (Luckily this didn’t put me in danger but did catch me by surprise again) I tried calling multiple dealerships about this and they just said it’d cost $125 for them to take a look. But i know it’s deeper than that and here’s why. My friend has a 2015 Ford Focus and his has been experiencing similar issues. As well as a family members co-worker who has a 2017 Ford Focus they’re all hatchbacks keep in mind. (including mine) I also wanted to go looking for a new car the day after my car nearly got me into accident. So i went out and i met a sales associate from a dealership who told me his friend has a 2016 Ford Focus Hatchback that was dealing with the exact same problem as me. As well as 4 others that week who’s been coming in looking for a new car with their personal trade in vehicle being. You guessed it, a Ford Focus with transmission issues.

Aug 17, 2022 125,000 mi

The contact owns a 2016 Ford Focus. The contact initially stated that the vehicle would fail to start up as needed. The contact also mentioned that the vehicle would fail to shift gears upon the depression of the accelerator pedal as several unknown warning lights appeared on the instrument panel. The contact had taken the vehicle to a dealer and was informed that the PCM (Powertrain Control Module)needed to be replaced. The contact agreed to the repair; however, the parts for the repair were on backorder. The contact eventually found the part online which he paid for out of pocket and the dealer was able to install the part and repair the vehicle. The contact expressed concern that the failure with his transmission may occur again. The manufacturer had been notified of the failure and referred him to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000

Aug 17, 2022 96,569 mi

The contact owns a 2016 Ford Focus. The contact stated while his wife was driving at 35 MPH, the vehicle emitted abnormal clutching sounds. The check engine warning light was illuminated. The contact's wife veered to the side of the road and turned off the vehicle. However, as his wife turned on the vehicle, the failure persisted while driving. The contact stated the failure reoccurred increasingly. The vehicle was taken to an independent mechanic where it was diagnosed that the clutch actuator needed to be replaced. The part was replaced. Additionally, the independent mechanic diagnosed that the transmission components were misaligned. The transmission was aligned and the check engine warning light turned off. The vehicle was taken to the dealer where it was diagnosed that the dual-clutch assembly and the transmission seal assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer referred the contact to NHTSA. The failure mileage was approximately 96,569.

Aug 17, 2022

Very bad Transmission shutter 1-2 gear

Aug 17, 2022 125,000 mi

The contact owns a 2016 Ford Focus. The contact initially stated that the vehicle would fail to start up as needed. The contact also mentioned that the vehicle would fail to shift gears upon the depression of the accelerator pedal as several unknown warning lights appeared on the instrument panel. The contact had taken the vehicle to a dealer and was informed that the PCM (Powertrain Control Module)needed to be replaced. The contact agreed to the repair; however, the parts for the repair were on backorder. The contact eventually found the part online which he paid for out of pocket and the dealer was able to install the part and repair the vehicle. The contact expressed concern that the failure with his transmission may occur again. The manufacturer had been notified of the failure and referred him to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000

Aug 17, 2022 96,569 mi

The contact owns a 2016 Ford Focus. The contact stated while his wife was driving at 35 MPH, the vehicle emitted abnormal clutching sounds. The check engine warning light was illuminated. The contact's wife veered to the side of the road and turned off the vehicle. However, as his wife turned on the vehicle, the failure persisted while driving. The contact stated the failure reoccurred increasingly. The vehicle was taken to an independent mechanic where it was diagnosed that the clutch actuator needed to be replaced. The part was replaced. Additionally, the independent mechanic diagnosed that the transmission components were misaligned. The transmission was aligned and the check engine warning light turned off. The vehicle was taken to the dealer where it was diagnosed that the dual-clutch assembly and the transmission seal assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer referred the contact to NHTSA. The failure mileage was approximately 96,569.

Aug 17, 2022

Very bad Transmission shutter 1-2 gear

Aug 16, 2022

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would fail to accelerate upon the depression of the accelerator pedal. The contact would then manually shift the transmission to operate the vehicle; however, the "transmission overheating stop safely," warning message would then appear on the instrument panel. The contact took the vehicle to an independent mechanic where she informed that the transmission control module was replaced; however, the failure persisted after the repair. The vehicle was taken back to the mechanic and was then informed that the failure could be linked to the vehicle's clutch plate. The dealer was also notified of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 18V845000(Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Aug 16, 2022

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would fail to accelerate upon the depression of the accelerator pedal. The contact would then manually shift the transmission to operate the vehicle; however, the "transmission overheating stop safely," warning message would then appear on the instrument panel. The contact took the vehicle to an independent mechanic where she informed that the transmission control module was replaced; however, the failure persisted after the repair. The vehicle was taken back to the mechanic and was then informed that the failure could be linked to the vehicle's clutch plate. The dealer was also notified of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 18V845000(Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Aug 15, 2022

Transmission or clutch slipping between gears and pedal response time is delayed

Aug 15, 2022

I have been having issues with my EVAP system and it is effecting my Drivability. It will stall but there is no recall for my car.

Aug 15, 2022

Transmission or clutch slipping between gears and pedal response time is delayed

Aug 15, 2022

I have been having issues with my EVAP system and it is effecting my Drivability. It will stall but there is no recall for my car.

Aug 14, 2022

Vehicle slips at gears 1 and 2 and doesn’t have power when accelerating.

Aug 14, 2022

Vehicle slips at gears 1 and 2 and doesn’t have power when accelerating.

Aug 13, 2022

Transmission. Car on dealership lot. Car stopped running in busy hospital underground parking ramp. Unable to restart. Ford dealership confirmed bad transmission control module TCM. No warning or warning lamps prior.

Aug 13, 2022

Transmission. Car on dealership lot. Car stopped running in busy hospital underground parking ramp. Unable to restart. Ford dealership confirmed bad transmission control module TCM. No warning or warning lamps prior.

Aug 11, 2022 83,000 mi

The contact owns a 2016 Ford Focus. The contact stated he notice that the check engine warning light was illuminated, while driving at 15 MPH. The contact felt the gear shifted roughly. The contact stated at a different occasion the vehicle would not start, the contact had to crank the engine several times for the vehicle to start. The vehicle was taken to the dealer where they stated that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact informed them that his vehicle was experiencing the same failure as Customer Satisfaction Program 14M02 – Transmission Control Module Extended Warranty Coverage – 2011-2015 Ford Fiesta & 2012-2016 Focus and they stated the VIN was not included. The failure mileage was 83,000.

Aug 11, 2022 83,000 mi

The contact owns a 2016 Ford Focus. The contact stated he notice that the check engine warning light was illuminated, while driving at 15 MPH. The contact felt the gear shifted roughly. The contact stated at a different occasion the vehicle would not start, the contact had to crank the engine several times for the vehicle to start. The vehicle was taken to the dealer where they stated that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact informed them that his vehicle was experiencing the same failure as Customer Satisfaction Program 14M02 – Transmission Control Module Extended Warranty Coverage – 2011-2015 Ford Fiesta & 2012-2016 Focus and they stated the VIN was not included. The failure mileage was 83,000.

Aug 9, 2022 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.

Aug 9, 2022 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.

Aug 5, 2022 106,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the transmission warning light illuminated on the instrument panel. The contact pulled over and waited until the vehicle cooled down. The contact stated that when she restarted the vehicle, the vehicle would not accelerate as needed. The contact stated that after several minutes, the vehicle started to operate as designed. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that they could not assist because the VIN was not under recall. The failure mileage was 106,000.

Aug 5, 2022 106,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the transmission warning light illuminated on the instrument panel. The contact pulled over and waited until the vehicle cooled down. The contact stated that when she restarted the vehicle, the vehicle would not accelerate as needed. The contact stated that after several minutes, the vehicle started to operate as designed. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that they could not assist because the VIN was not under recall. The failure mileage was 106,000.

Aug 1, 2022 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 40 MPH and merging into traffic, the vehicle inadvertently shifted out of gear and the engine started revving loudly. The contact depressed the accelerator, and the vehicle failed to respond. The contact stated that the vehicle decelerated to 25 MPH and the transmission independently shifted back into drive (D). The contact stated that no warning light was illuminated. The failure had become recurring. Additionally, the contact stated that it then became difficult to shift into reverse (R). The vehicle was also occasionally difficult to start. The contact stated that after shifting from park (P) to drive (D) with the vehicle turned off, there was a message displayed stating that “Transmission Ready”, start the vehicle. The contact drove the vehicle to a dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched the failure online and related it to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 90,000. The contact stated that the part necessary to repair the vehicle is the same one Ford includes in the extended warranty. So, they are unsure as to why their VIN is not included in the recall.

Aug 1, 2022 90,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 40 MPH and merging into traffic, the vehicle inadvertently shifted out of gear and the engine started revving loudly. The contact depressed the accelerator, and the vehicle failed to respond. The contact stated that the vehicle decelerated to 25 MPH and the transmission independently shifted back into drive (D). The contact stated that no warning light was illuminated. The failure had become recurring. Additionally, the contact stated that it then became difficult to shift into reverse (R). The vehicle was also occasionally difficult to start. The contact stated that after shifting from park (P) to drive (D) with the vehicle turned off, there was a message displayed stating that “Transmission Ready”, start the vehicle. The contact drove the vehicle to a dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched the failure online and related it to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 90,000. The contact stated that the part necessary to repair the vehicle is the same one Ford includes in the extended warranty. So, they are unsure as to why their VIN is not included in the recall.

Jul 30, 2022

Same transmission fluttering when you take off as the recalls for up to 2016 years, but for some reason my car’s vin doesn’t show up as covered. Help!!!

Jul 30, 2022

Same transmission fluttering when you take off as the recalls for up to 2016 years, but for some reason my car’s vin doesn’t show up as covered. Help!!!

Jul 27, 2022 22,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact took the vehicle to a dealer and a diagnostic test showed that the clutch assembly was faulty. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was also notified of the failure and informed her that the vehicle was not under warranty or included in the recall. The vehicle was not repaired. The failure mileage was approximately 22,000.

Jul 27, 2022 22,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact took the vehicle to a dealer and a diagnostic test showed that the clutch assembly was faulty. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was also notified of the failure and informed her that the vehicle was not under warranty or included in the recall. The vehicle was not repaired. The failure mileage was approximately 22,000.

Jul 25, 2022

UNKNOWN the transmission is sluggish and shuddering. This problem has almost cause me to be rear ended a few times. No new warning lamps have popped up.

Jul 25, 2022

UNKNOWN the transmission is sluggish and shuddering. This problem has almost cause me to be rear ended a few times. No new warning lamps have popped up.

Jul 13, 2022 Crash

wheels such as automatic and manual transmissions, transfer cases, fluid cooling/management systems and related hoses and pipes, electronic control units and software, shift lever/gear control and indicator devices, clutches and torque convertors, drive axles, hubs, i have my service system report from the diagnostic. I've called the manufacturer they said they could not do anything.i have to go get my police report again i lost it mam ive gotnmy other paper work until then thank you i have been having problems with these people please help me god bless

Jul 13, 2022 Crash

wheels such as automatic and manual transmissions, transfer cases, fluid cooling/management systems and related hoses and pipes, electronic control units and software, shift lever/gear control and indicator devices, clutches and torque convertors, drive axles, hubs, i have my service system report from the diagnostic. I've called the manufacturer they said they could not do anything.i have to go get my police report again i lost it mam ive gotnmy other paper work until then thank you i have been having problems with these people please help me god bless

Jul 7, 2022

The TCM on this Ford Focus went out (it is available for inspection), which forced the car into limp mode. Fortunately, my kid was on a side road and not the freeway or it could have caused an accident. The car was taken in to the dealership on 10/06/21 and a new sensor was put in. It lasted all of a day or 2 before going back into limp mode, at which point the dealership told me that the TCM would need to be replaced but is on backorder with no ETA. He also mentioned that he had about 40 other customers with this exact same issue and no resolution. It is essentially undriveable at this time due to this part being on backorder (and has been on backorder for months or even a year or 2).

Jul 7, 2022 21,717 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH, the vehicle failed to shift gear normally. While continuing to drive, the vehicle started operating normally. An independent mechanic diagnosed the vehicle and stated that a part of the dual clutch transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. The contact was referred to the NHTSA for assistance. The failure mileage was 21,717.

Jul 7, 2022

The TCM on this Ford Focus went out (it is available for inspection), which forced the car into limp mode. Fortunately, my kid was on a side road and not the freeway or it could have caused an accident. The car was taken in to the dealership on 10/06/21 and a new sensor was put in. It lasted all of a day or 2 before going back into limp mode, at which point the dealership told me that the TCM would need to be replaced but is on backorder with no ETA. He also mentioned that he had about 40 other customers with this exact same issue and no resolution. It is essentially undriveable at this time due to this part being on backorder (and has been on backorder for months or even a year or 2).

Jul 7, 2022 21,717 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH, the vehicle failed to shift gear normally. While continuing to drive, the vehicle started operating normally. An independent mechanic diagnosed the vehicle and stated that a part of the dual clutch transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. The contact was referred to the NHTSA for assistance. The failure mileage was 21,717.

Jul 6, 2022 190,000 mi

The contact called on behalf of a friend who owns a 2016 Ford Focus. The contact stated that after the driver refueled the vehicle, the vehicle inadvertently stalled. The contact stated while driving 3 MPH, the transmission was slipping. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.

Jul 6, 2022

I have a 2016 Ford Focus which I can no longer drive. Not safe. At times car doesn't move. Gears don't engage. Ford doesn't think this is a safety issue. There are warning lights on my dash. Ford is suppose to fix the issue, but can't make the parts. CSP 14m02 and 19n08 are the Customer Satisfaction Program . This will be the second time that my car is getting fixed. The risk is that I might get hit because the car will not move. So I can no longer drive the car. The car has been inspected by a Ford dealer. All they say is that I have to wait until the parts come in. Why is the same parts being used. They don't seem to fix the problem. There needs to be a better answer from Ford on how they are going to fix this issue. All Ford tells me is that I just have to wait and they are no giving me any other options. I really believe they need to rethink this repair, because it isn't fixing the problem. You can look at all the Focus that are on the lot and see that they have been fixed multiple times and most likely they will have to be fixed again. I just need answers and something done by Ford.

Jul 6, 2022 190,000 mi

The contact called on behalf of a friend who owns a 2016 Ford Focus. The contact stated that after the driver refueled the vehicle, the vehicle inadvertently stalled. The contact stated while driving 3 MPH, the transmission was slipping. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.

Jul 6, 2022

I have a 2016 Ford Focus which I can no longer drive. Not safe. At times car doesn't move. Gears don't engage. Ford doesn't think this is a safety issue. There are warning lights on my dash. Ford is suppose to fix the issue, but can't make the parts. CSP 14m02 and 19n08 are the Customer Satisfaction Program . This will be the second time that my car is getting fixed. The risk is that I might get hit because the car will not move. So I can no longer drive the car. The car has been inspected by a Ford dealer. All they say is that I have to wait until the parts come in. Why is the same parts being used. They don't seem to fix the problem. There needs to be a better answer from Ford on how they are going to fix this issue. All Ford tells me is that I just have to wait and they are no giving me any other options. I really believe they need to rethink this repair, because it isn't fixing the problem. You can look at all the Focus that are on the lot and see that they have been fixed multiple times and most likely they will have to be fixed again. I just need answers and something done by Ford.

Jun 29, 2022 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered. Additionally, the gear shifter was not able to shift into the intended gear and the vehicle was not able to drive forward. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Jun 29, 2022 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered. Additionally, the gear shifter was not able to shift into the intended gear and the vehicle was not able to drive forward. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Jun 23, 2022 67,500 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally. The contact stated that the vehicle jerked more violently while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the purge valve failed and needed to be replaced. The contact stated that the failure persisted and the vehicle was taken to the dealer and the contact was informed that the clutch actuator needed to be replaced. On another occasion, the contact was unable to start the vehicle. The vehicle was towed to an unauthorized dealer and the contact was informed that the clutch assembly, transmission control module, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 67,500.

Jun 23, 2022 67,500 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally. The contact stated that the vehicle jerked more violently while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the purge valve failed and needed to be replaced. The contact stated that the failure persisted and the vehicle was taken to the dealer and the contact was informed that the clutch actuator needed to be replaced. On another occasion, the contact was unable to start the vehicle. The vehicle was towed to an unauthorized dealer and the contact was informed that the clutch assembly, transmission control module, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 67,500.

Jun 22, 2022 58,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH and accelerating, the vehicle started stalling and rumbling inadvertently. After several minutes of driving rough the vehicle returned to normal operation. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 58,000.

Jun 22, 2022 58,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH and accelerating, the vehicle started stalling and rumbling inadvertently. After several minutes of driving rough the vehicle returned to normal operation. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 58,000.

Jun 20, 2022

In the last 6 months my car has been to Rottet Ford in Tamaqua. My car Failed to start after driven had towed to dealer, replaced TCM, paid $200. 2nd time car system shut off everything and engine while driving. Started after hour, dealer replaced TCM paid $200 3rd time car failed to start after driven, even within 24hours from leaving dealership being fixed, waiting to see WHY. But assuming TCM again. Ford customer experience specialist [XXX] ext [XXX] [XXX] Recall on 2016 ford focus, but not her VIN. All 3repairs were the TCM (transmission control module) Ford customer service told me to report this and ask it be added to recall list. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 20, 2022

In the last 6 months my car has been to Rottet Ford in Tamaqua. My car Failed to start after driven had towed to dealer, replaced TCM, paid $200. 2nd time car system shut off everything and engine while driving. Started after hour, dealer replaced TCM paid $200 3rd time car failed to start after driven, even within 24hours from leaving dealership being fixed, waiting to see WHY. But assuming TCM again. Ford customer experience specialist [XXX] ext [XXX] [XXX] Recall on 2016 ford focus, but not her VIN. All 3repairs were the TCM (transmission control module) Ford customer service told me to report this and ask it be added to recall list. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 13, 2022 95,000 mi

The contact's sister owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and also while in reverse(R) while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would fail to accelerate above 40 MPH while driving. The dealer was notified of the failure and informed him that the vehicle was out of warranty and not under recall. The vehicle was taken to an independent where it was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was referred to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 95,000.

Jun 13, 2022 95,000 mi

The contact's sister owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and also while in reverse(R) while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would fail to accelerate above 40 MPH while driving. The dealer was notified of the failure and informed him that the vehicle was out of warranty and not under recall. The vehicle was taken to an independent where it was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was referred to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 95,000.

Jun 9, 2022 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started jerking. Once she was able to shift to the next gear the vehicle accelerated. The service engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a transmission clutch slip. The contact was notified of NHTSA Campaign Number: 18V845000 (Power Train), however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 82,000.

Jun 9, 2022 82,000 mi

The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started jerking. Once she was able to shift to the next gear the vehicle accelerated. The service engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a transmission clutch slip. The contact was notified of NHTSA Campaign Number: 18V845000 (Power Train), however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 82,000.

Jun 8, 2022 92,500 mi

The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle failed to accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and explained that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was 92,500.

Jun 8, 2022 92,500 mi

The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle failed to accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and explained that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was 92,500.

Jun 2, 2022

Many cars of this make, model and year have had a recall for the automatic clutch. I’ve taken it into a Ford dealer when the vehicle had around 55,000 miles and they replaced the clutch under warranty. Ford said that they extended the warranty to 7 years, 100,000 miles. My automatic clutch started doing the same thing again after about 20,000 miles after the first repair. I took it to the Ford dealer last week and they confirmed the automatic clutch was bad again but my VIN didn’t show up as being covered under the extended warranty. Their comment was “it depends on what plant the car was manufactured at.” My comment was “Ford already replaced this clutch once so it has nothing to do with where my car was manufactured at.” They would not fix it under warranty so I paid my $150 diagnostic fee and left the dealership very upset. Doesn’t make sense to me and I think Ford is purposely not covering all vehicles with this clutch problem. The vehicle is still drive-able but the faulty clutch makes the whole car shudder often, so much so that if the shudder doesn’t break the clutch it’s going to break something else.

Jun 2, 2022

Many cars of this make, model and year have had a recall for the automatic clutch. I’ve taken it into a Ford dealer when the vehicle had around 55,000 miles and they replaced the clutch under warranty. Ford said that they extended the warranty to 7 years, 100,000 miles. My automatic clutch started doing the same thing again after about 20,000 miles after the first repair. I took it to the Ford dealer last week and they confirmed the automatic clutch was bad again but my VIN didn’t show up as being covered under the extended warranty. Their comment was “it depends on what plant the car was manufactured at.” My comment was “Ford already replaced this clutch once so it has nothing to do with where my car was manufactured at.” They would not fix it under warranty so I paid my $150 diagnostic fee and left the dealership very upset. Doesn’t make sense to me and I think Ford is purposely not covering all vehicles with this clutch problem. The vehicle is still drive-able but the faulty clutch makes the whole car shudder often, so much so that if the shudder doesn’t break the clutch it’s going to break something else.

Jun 1, 2022 6,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle started vibrating and almost stalled; however, once the contact accelerated, the vehicle continued driving normally. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission was slipping. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The approximate failure mileage was 6,000.

Jun 1, 2022 6,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle started vibrating and almost stalled; however, once the contact accelerated, the vehicle continued driving normally. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission was slipping. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The approximate failure mileage was 6,000.

May 26, 2022 79,000 mi

The contact owns a 2016 Ford Focus. The contact stated while at a traffic light and attempting to accelerate, the vehicle started shuddering while shifting gear. There were no warning lights illuminated. The contact drove the vehicle to an independent mechanic. The vehicle was diagnosed and the contact was informed that the DPS6 clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.

May 26, 2022 79,000 mi

The contact owns a 2016 Ford Focus. The contact stated while at a traffic light and attempting to accelerate, the vehicle started shuddering while shifting gear. There were no warning lights illuminated. The contact drove the vehicle to an independent mechanic. The vehicle was diagnosed and the contact was informed that the DPS6 clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.

May 18, 2022 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to exceed 60 MPH while driving. The vehicle was taken to the dealer and diagnosed with transmission and fuel system failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The vehicle was no longer drivable and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 55,000.

May 18, 2022 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to exceed 60 MPH while driving. The vehicle was taken to the dealer and diagnosed with transmission and fuel system failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The vehicle was no longer drivable and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 55,000.

May 16, 2022 77,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated and started shuddering. There was no warning light illuminated. The contact was able to continue to drive. The contact stated that the failure had been reoccurring increasingly while driving from a complete stop. The vehicle was taken to an independent mechanic where the failure was diagnosed as a transmission failure associated with Ford Technical Service Bulletin Number: 19N08. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Technical Service Bulletin Number: 19N08 due to the manufactured date of the vehicle. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 77,000.

May 16, 2022 15,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal as the service engine light would illuminate on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the transmission had failed and needed to be replaced. The contact was also informed that the vehicle was not under recall or warranty for the failure. The manufacturer was notified of the failure and referred him to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 15,000.

May 16, 2022 77,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated and started shuddering. There was no warning light illuminated. The contact was able to continue to drive. The contact stated that the failure had been reoccurring increasingly while driving from a complete stop. The vehicle was taken to an independent mechanic where the failure was diagnosed as a transmission failure associated with Ford Technical Service Bulletin Number: 19N08. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Technical Service Bulletin Number: 19N08 due to the manufactured date of the vehicle. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 77,000.

May 16, 2022 15,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal as the service engine light would illuminate on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the transmission had failed and needed to be replaced. The contact was also informed that the vehicle was not under recall or warranty for the failure. The manufacturer was notified of the failure and referred him to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 15,000.

May 12, 2022 62,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle began to experience loss of speed, the contact would depress the accelerator and the vehicle hesitated and jerked. The contact heard a grinding metal sound coming the floorboards. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to an auto parts store where the failure was diagnosed as the "transmission friction element A frozen in the on position." The contact drove the vehicle to a dealer where it was diagnosed that the transmission clutches needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle was taken back to the same dealer. The vehicle was diagnosed that the Transmission Control Module (TCM) needed to be replaced. The contact purchased a non-OEM TCM and the vehicle was repaired. The failure recurred and the contact purchased another non-OEM TCM which was re-installed. The failure reoccurred and the vehicle was returned to the same dealer and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

May 12, 2022 62,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle began to experience loss of speed, the contact would depress the accelerator and the vehicle hesitated and jerked. The contact heard a grinding metal sound coming the floorboards. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to an auto parts store where the failure was diagnosed as the "transmission friction element A frozen in the on position." The contact drove the vehicle to a dealer where it was diagnosed that the transmission clutches needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle was taken back to the same dealer. The vehicle was diagnosed that the Transmission Control Module (TCM) needed to be replaced. The contact purchased a non-OEM TCM and the vehicle was repaired. The failure recurred and the contact purchased another non-OEM TCM which was re-installed. The failure reoccurred and the vehicle was returned to the same dealer and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

May 11, 2022 63,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving 35 MPH, the vehicle started jerking and then stalled. The contact stated that the check engine warning light was illuminated. The driver was able to return to the residence. The contact called an unknown local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.

May 11, 2022 63,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving 35 MPH, the vehicle started jerking and then stalled. The contact stated that the check engine warning light was illuminated. The driver was able to return to the residence. The contact called an unknown local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.

Apr 26, 2022

The transmission slips going from first to second gear. Was told the clutches have went bad.

Apr 26, 2022

The transmission slips going from first to second gear. Was told the clutches have went bad.

Apr 25, 2022 33,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle would hesitate while shifting gear and then lunge forward. The contact stated that the failure was ongoing. The contact stated no warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was taken to an independent mechanic who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 33,000.

Apr 25, 2022 33,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle would hesitate while shifting gear and then lunge forward. The contact stated that the failure was ongoing. The contact stated no warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was taken to an independent mechanic who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 33,000.

Apr 11, 2022 58,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 15 MPH, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

Apr 11, 2022 58,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 15 MPH, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

Apr 1, 2022 135,751 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then towed to a transmission specialist who provided the same diagnostic information. The dealer was notified of the failure and informed the contact that the failure was associated to an extended warranty and the repair would be covered; however, he needed to contact the manufacturer for towing assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist with the repair of the vehicle as his VIN was not included in an unknown recall. The failure mileage was approximately 135,751.

Apr 1, 2022 135,751 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then towed to a transmission specialist who provided the same diagnostic information. The dealer was notified of the failure and informed the contact that the failure was associated to an extended warranty and the repair would be covered; however, he needed to contact the manufacturer for towing assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist with the repair of the vehicle as his VIN was not included in an unknown recall. The failure mileage was approximately 135,751.

Mar 31, 2022 47,000 mi

The contact owns a 2016 Ford Focus. The contact stated that since owning the vehicle, she has had the transmission clutch replaced on two separate occasions. The contact stated that the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had the vehicle repaired by the dealer after each failure under the vehicle warranty. The manufacturer had been notified of the failure. The vehicle was repaired. The failure mileage was approximately 47,000.

Mar 31, 2022 88,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the RPM gauge remained high and the engine revved. The vehicle was taken to the dealer where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000. The VIN was unavailable.

Mar 31, 2022 47,000 mi

The contact owns a 2016 Ford Focus. The contact stated that since owning the vehicle, she has had the transmission clutch replaced on two separate occasions. The contact stated that the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had the vehicle repaired by the dealer after each failure under the vehicle warranty. The manufacturer had been notified of the failure. The vehicle was repaired. The failure mileage was approximately 47,000.

Mar 31, 2022 88,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the RPM gauge remained high and the engine revved. The vehicle was taken to the dealer where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000. The VIN was unavailable.

Mar 28, 2022 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving and accelerating, the vehicle experienced shuddering and vibration between first and second gear. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact scheduled an appointment with the local dealer. The manufacturer was notified of the failure but no assistance was offered. The approximate failure mileage was 70,000.

Mar 28, 2022 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving and accelerating, the vehicle experienced shuddering and vibration between first and second gear. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact scheduled an appointment with the local dealer. The manufacturer was notified of the failure but no assistance was offered. The approximate failure mileage was 70,000.

Mar 27, 2022

Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.

Mar 27, 2022

Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.

Mar 24, 2022

The transmission went and I went to a known transmission service company and they told me it is a known fact that dual clutch assembly in the ford focus goes bad. I brought the car less then 4 months ago. They told me I had to replace multiple parts. No warnings came on and when I drive. The car stops accelerating randomly and the transmisson overheats

Mar 24, 2022 15,000 mi

The contact owns a 2016 Ford Focus equipped with a 6-speed manual transmission. The contact stated while driving at various speeds, the transmission was shifting hard and the vehicle was shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted and the warning message "Stop Vehicle Immediately - Transmission Fluid Hot" warning light illuminated while driving. Additionally, the contact stated that the vehicle was overheating while driving, causing her to veer to the side of the road for a moment. The vehicle was taken back to the dealer who diagnosed that the transmission clutch needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would assist with the repair of the vehicle. The failure mileage was approximately 15,000.

Mar 24, 2022

The transmission went and I went to a known transmission service company and they told me it is a known fact that dual clutch assembly in the ford focus goes bad. I brought the car less then 4 months ago. They told me I had to replace multiple parts. No warnings came on and when I drive. The car stops accelerating randomly and the transmisson overheats

Mar 24, 2022 15,000 mi

The contact owns a 2016 Ford Focus equipped with a 6-speed manual transmission. The contact stated while driving at various speeds, the transmission was shifting hard and the vehicle was shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted and the warning message "Stop Vehicle Immediately - Transmission Fluid Hot" warning light illuminated while driving. Additionally, the contact stated that the vehicle was overheating while driving, causing her to veer to the side of the road for a moment. The vehicle was taken back to the dealer who diagnosed that the transmission clutch needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would assist with the repair of the vehicle. The failure mileage was approximately 15,000.

Mar 23, 2022 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.

Mar 23, 2022 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.

Mar 23, 2022 65,000 mi

The contact owns a 2016 Ford Focus. The contact stated while her daughter was either stopped at a traffic light or traffic sign and attempting to move off, the vehicle would inadvertently lunge forward. Additionally, the vehicle would shift with a loud thumping noise. The contact stated her daughter did not notice any warning lights illuminated. The vehicle had been taken to a dealer but had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.

Mar 23, 2022 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.

Mar 23, 2022 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.

Mar 23, 2022 65,000 mi

The contact owns a 2016 Ford Focus. The contact stated while her daughter was either stopped at a traffic light or traffic sign and attempting to move off, the vehicle would inadvertently lunge forward. Additionally, the vehicle would shift with a loud thumping noise. The contact stated her daughter did not notice any warning lights illuminated. The vehicle had been taken to a dealer but had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.

Mar 22, 2022 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle began to stall as the service transmission warning message appeared on the instrument panel. The contact also stated that the vehicle would not accelerate above 35 MPH while the RPM would rev up while depressing the accelerator pedal. The contact had taken the vehicle to a dealer and the vehicle was diagnosed with a defective transmission control module. The contact was also informed that the PCM unit would be reset in order to resume normal driving while they awaited for the transmission control module parts to arrive. Once the parts arrived and the vehicle was repaired, the same failure occurred the moment the contact left the dealer parking lot; the vehicle then remained parked in the contact's driveway. A second diagnostic was performed by the dealer and the contact was given an estimate to replace the clutch. The contact filed a case with the manufacturer to have the cost of the repair covered; however, his case was denied. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 120,000.

Mar 22, 2022 120,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle began to stall as the service transmission warning message appeared on the instrument panel. The contact also stated that the vehicle would not accelerate above 35 MPH while the RPM would rev up while depressing the accelerator pedal. The contact had taken the vehicle to a dealer and the vehicle was diagnosed with a defective transmission control module. The contact was also informed that the PCM unit would be reset in order to resume normal driving while they awaited for the transmission control module parts to arrive. Once the parts arrived and the vehicle was repaired, the same failure occurred the moment the contact left the dealer parking lot; the vehicle then remained parked in the contact's driveway. A second diagnostic was performed by the dealer and the contact was given an estimate to replace the clutch. The contact filed a case with the manufacturer to have the cost of the repair covered; however, his case was denied. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 120,000.

Mar 21, 2022 Crash 63,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the daughter was driving approximately 65 mph, the transmission erroneously down shifted causing the driver to lose control of the steering and crash into the center median causing damage to the undercarriage of the vehicle. During the crash no injuries were reported and no police report was taken. The contact indicated that prior to the incident the vehicle had experienced rough shifting. The vehicle was taken to a local mechanic who diagnosed that the powertrain control module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered.. The failure mileage was 63,000.

Mar 21, 2022 Crash 63,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the daughter was driving approximately 65 mph, the transmission erroneously down shifted causing the driver to lose control of the steering and crash into the center median causing damage to the undercarriage of the vehicle. During the crash no injuries were reported and no police report was taken. The contact indicated that prior to the incident the vehicle had experienced rough shifting. The vehicle was taken to a local mechanic who diagnosed that the powertrain control module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered.. The failure mileage was 63,000.

Mar 16, 2022

I was driving the car about 25 mph and it shudders, and the acceleration is very bad. Sometimes the engine rpms go up to about 5000 before it shifts into the next gear. Also while driving, a "transmission is hot, pull over" message appears randomly. I was able to restart the vehicle after sitting for about 10 minutes on the highway, but the message reappears randomly while driving, and I have to pull over again. The car was taken to Ford, where they said the transmission was in perfect health, but I was charged for replacing the Transmission control unit. Take note that all of the transmission overheating issues are after the Transmission control unit were installed. Every time the car is driven, the hot transmission message pops up and I have to pull over and wait. This is ridiculous. I noticed on this website there are more than 300 powertrain transmission complaints. When will something be done? How many people need to complain before Ford is forced to fix this? The car is very jerky as well, and it does not feel safe to drive.

Mar 16, 2022

I was driving the car about 25 mph and it shudders, and the acceleration is very bad. Sometimes the engine rpms go up to about 5000 before it shifts into the next gear. Also while driving, a "transmission is hot, pull over" message appears randomly. I was able to restart the vehicle after sitting for about 10 minutes on the highway, but the message reappears randomly while driving, and I have to pull over again. The car was taken to Ford, where they said the transmission was in perfect health, but I was charged for replacing the Transmission control unit. Take note that all of the transmission overheating issues are after the Transmission control unit were installed. Every time the car is driven, the hot transmission message pops up and I have to pull over and wait. This is ridiculous. I noticed on this website there are more than 300 powertrain transmission complaints. When will something be done? How many people need to complain before Ford is forced to fix this? The car is very jerky as well, and it does not feel safe to drive.

Mar 15, 2022 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the vehicle shifted abnormally hard, and the transmission made a loud banging sound. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was determined that several transmission clutches had to be replaced. The vehicle was repaired. The contact stated that the transmission was experiencing the recurring failure with loud banging while shifting gears. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

Mar 15, 2022 55,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the vehicle shifted abnormally hard, and the transmission made a loud banging sound. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was determined that several transmission clutches had to be replaced. The vehicle was repaired. The contact stated that the transmission was experiencing the recurring failure with loud banging while shifting gears. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

Mar 9, 2022 3,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the vehicle shuddered and delayed in responding. The contact stated as the vehicle shifted from low gear to a higher gear, the vehicle stopped shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The dealer was notified of the failure and advised the contact that it was not a failure and the vehicle was operating as designed. The contact stated that the failure had been reoccurring significantly and had increased in intensity. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 3,000.

Mar 9, 2022 3,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the vehicle shuddered and delayed in responding. The contact stated as the vehicle shifted from low gear to a higher gear, the vehicle stopped shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The dealer was notified of the failure and advised the contact that it was not a failure and the vehicle was operating as designed. The contact stated that the failure had been reoccurring significantly and had increased in intensity. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 3,000.

Mar 8, 2022

My vehicle will shutter almost every time I reach about 20 mph and shift from first to second gear. I took it to the dealership and they had explained to me it might be the clutch. I had that repaired a little over two years ago at another location for the same issue, very concerned.

Mar 8, 2022

My vehicle will shutter almost every time I reach about 20 mph and shift from first to second gear. I took it to the dealership and they had explained to me it might be the clutch. I had that repaired a little over two years ago at another location for the same issue, very concerned.

Mar 3, 2022 112,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission overheating warning message was displayed. The contact was able to pull over and restart the vehicle; however, the failure recurred and the vehicle hesitated to accelerate. The vehicle was taken to the dealer and diagnosed with clutch and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to a settlement lawsuit link for the transmission. The failure mileage was approximately 112,000. The VIN was unavailable.

Mar 3, 2022 112,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission overheating warning message was displayed. The contact was able to pull over and restart the vehicle; however, the failure recurred and the vehicle hesitated to accelerate. The vehicle was taken to the dealer and diagnosed with clutch and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to a settlement lawsuit link for the transmission. The failure mileage was approximately 112,000. The VIN was unavailable.

Feb 22, 2022 45,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate from a stop, the vehicle vibrated while shifting into 2nd gear. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a clutch slippage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

Feb 22, 2022 45,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate from a stop, the vehicle vibrated while shifting into 2nd gear. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a clutch slippage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

Feb 16, 2022

When I accelerate from a stop, my Ford Focus has a very jerky acceleration. I took it in for service at a certified Ford dealer and was told I need to replace the clutch for $1900. After doing research I found the "Ford Focus and Ford Fiesta PowerShift Transmission Settlement," however, my Ford Focus is not included in that recall. I believe it's because the build date is outside of the recall/warranty extension, yet I'm having the exact same problems that are mentioned in the settlement. I'm concerned there are more Fords that should be recalled as this issue has persisted for a long time now in my car and is putting myself, my passengers, and other drivers at risk because I can't trust my transmission. And in spite of this ongoing problem, the "check engine" light has never come on.

Feb 16, 2022 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, on multiple occasions, while slowing down, the vehicle would stall or attempt to stall before self-correcting and driving normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 60,000.

Feb 16, 2022

When I accelerate from a stop, my Ford Focus has a very jerky acceleration. I took it in for service at a certified Ford dealer and was told I need to replace the clutch for $1900. After doing research I found the "Ford Focus and Ford Fiesta PowerShift Transmission Settlement," however, my Ford Focus is not included in that recall. I believe it's because the build date is outside of the recall/warranty extension, yet I'm having the exact same problems that are mentioned in the settlement. I'm concerned there are more Fords that should be recalled as this issue has persisted for a long time now in my car and is putting myself, my passengers, and other drivers at risk because I can't trust my transmission. And in spite of this ongoing problem, the "check engine" light has never come on.

Feb 16, 2022 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, on multiple occasions, while slowing down, the vehicle would stall or attempt to stall before self-correcting and driving normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 60,000.

Feb 14, 2022

According to NHTSA my vehicles VIN#, 2016 Ford Focus SE, 60,000 miles is not one of the vehicles covered under this recall. However, my vehicle has been evaluated by a credited mechanic and has found this is the exact issue with the transmission. Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. The 2016 Ford Focus transmission problems are jerks and stuck in gear. I feel this recall should be evaluated further.

Feb 14, 2022

According to NHTSA my vehicles VIN#, 2016 Ford Focus SE, 60,000 miles is not one of the vehicles covered under this recall. However, my vehicle has been evaluated by a credited mechanic and has found this is the exact issue with the transmission. Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. The 2016 Ford Focus transmission problems are jerks and stuck in gear. I feel this recall should be evaluated further.

Feb 9, 2022 26,998 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a stop the vehicle jerked violently. Additionally, while driving on the highway, the vehicle jerked occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch assembly was faulty and was causing the excessive shuddering. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 26,998.

Feb 9, 2022

I have had my shudder in the transmission of my car replaced thru the dealer, and now I am having the same problem. Am I going to have to get this fixed every 9 months?

Feb 9, 2022 26,998 mi

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a stop the vehicle jerked violently. Additionally, while driving on the highway, the vehicle jerked occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch assembly was faulty and was causing the excessive shuddering. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 26,998.

Feb 9, 2022

I have had my shudder in the transmission of my car replaced thru the dealer, and now I am having the same problem. Am I going to have to get this fixed every 9 months?

Feb 3, 2022

•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.

Feb 3, 2022

•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.

Jan 28, 2022 9,000 mi

The contact's husband owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started jerking and was moving very slowly. There were no warning lights illuminated. The contact was able to continue to drive the vehicle with normal acceleration returning after a while. The contact stated that the failure had been reoccurring while driving from a complete stop and had increased in frequency and intensity. The vehicle was taken to the dealer who diagnosed that the transmission clutch needed to be replaced. The contact referenced NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000.

Jan 28, 2022 9,000 mi

The contact's husband owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started jerking and was moving very slowly. There were no warning lights illuminated. The contact was able to continue to drive the vehicle with normal acceleration returning after a while. The contact stated that the failure had been reoccurring while driving from a complete stop and had increased in frequency and intensity. The vehicle was taken to the dealer who diagnosed that the transmission clutch needed to be replaced. The contact referenced NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000.

Jan 26, 2022 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder while shifting gears without warning. The contact had initially taken the vehicle to the dealer where she had the clutch replaced; however, two years after the repair, the failure returned. The contact had then taken the vehicle to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, upon speaking to the dealer, the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.

Jan 26, 2022 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder while shifting gears without warning. The contact had initially taken the vehicle to the dealer where she had the clutch replaced; however, two years after the repair, the failure returned. The contact had then taken the vehicle to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, upon speaking to the dealer, the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.

Jan 13, 2022 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.

Jan 13, 2022 86,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.

Jan 4, 2022

The drive train consistently shudders when starting from a stop and also at low speeds.

Jan 4, 2022

The drive train consistently shudders when starting from a stop and also at low speeds.

Jan 3, 2022

I’ve had powertrain issues for going on 4 months now, I brought this vehicle in for repair soon as it started acting up. The clutch would slip and it didn’t want to shift. It would jerk really hard if it did. And the rpm’s would red bar and would get stuck in gear. I brought it into the shop and 2,500$ later they said it was fixed. 2 days later same issues, only worse.. now it wouldn’t even reverse and was making extremely weird noises even while the car wasn’t started or had the key in. You could literally just open the door and it would make weird clicking noises for minutes straight. Another 400$ later they said it was fixed for sure this time. 3 days later the car didn’t even want to start. And when it did it still wouldn’t reverse. I drove it home from work and it started to smell awful. Not sure what it was. While driving I heard a loud noise as if I had hit a brick wall… and my car jerked so hard I almost hit my head on the steering wheel. The transmission light comes on and I got stuck in the middle of an intersection and my car just shut off. I turned it back on and had to gas it to get onto the side of the road and I could only reach about 25mph max. Mileage is only 84K. 2016. I don’t understand why this powertrain is giving me so many problems and is becoming a huge safety issue for me, as well others. Ford says there is no recall on it even though this has happend to so many others. I don’t understand

Jan 3, 2022

I’ve had powertrain issues for going on 4 months now, I brought this vehicle in for repair soon as it started acting up. The clutch would slip and it didn’t want to shift. It would jerk really hard if it did. And the rpm’s would red bar and would get stuck in gear. I brought it into the shop and 2,500$ later they said it was fixed. 2 days later same issues, only worse.. now it wouldn’t even reverse and was making extremely weird noises even while the car wasn’t started or had the key in. You could literally just open the door and it would make weird clicking noises for minutes straight. Another 400$ later they said it was fixed for sure this time. 3 days later the car didn’t even want to start. And when it did it still wouldn’t reverse. I drove it home from work and it started to smell awful. Not sure what it was. While driving I heard a loud noise as if I had hit a brick wall… and my car jerked so hard I almost hit my head on the steering wheel. The transmission light comes on and I got stuck in the middle of an intersection and my car just shut off. I turned it back on and had to gas it to get onto the side of the road and I could only reach about 25mph max. Mileage is only 84K. 2016. I don’t understand why this powertrain is giving me so many problems and is becoming a huge safety issue for me, as well others. Ford says there is no recall on it even though this has happend to so many others. I don’t understand

Dec 21, 2021

The powertrain continues to have issues on my ford focus, specifically the transmission clutch continues to fail this occurred on 12-10-21 and previously had same issue with the clutch on 3-21-19 at 56, 949 mileage. Vehicle is available for inspection , my safety was put at risk because i was driving on freeway/expressway with cars going 65 mph and the vehicle clutch stalled and would not move forward in the middle of roadway endangering my safety in middle of freeway. The vehicle has been inspected twice by the same Ford Dealership. There were no warning lamps before my safety incident until after the fact where the check engine light appears. For these clutch issues ford says my vin does not qualify yet all these fords have the same issue and ford says im not eligible because my VIN which is ridiculous since they have even extended warranty repairs for 10 years or 100,000. I have attached my work repairs that document this same clutch ford issue. THE CONSUMER REQUESTED AN UPDATE.

Dec 21, 2021

The powertrain continues to have issues on my ford focus, specifically the transmission clutch continues to fail this occurred on 12-10-21 and previously had same issue with the clutch on 3-21-19 at 56, 949 mileage. Vehicle is available for inspection , my safety was put at risk because i was driving on freeway/expressway with cars going 65 mph and the vehicle clutch stalled and would not move forward in the middle of roadway endangering my safety in middle of freeway. The vehicle has been inspected twice by the same Ford Dealership. There were no warning lamps before my safety incident until after the fact where the check engine light appears. For these clutch issues ford says my vin does not qualify yet all these fords have the same issue and ford says im not eligible because my VIN which is ridiculous since they have even extended warranty repairs for 10 years or 100,000. I have attached my work repairs that document this same clutch ford issue. THE CONSUMER REQUESTED AN UPDATE.

Dec 17, 2021

Driving on the highway with cruise control on at about 60MPH, with no warning, engine revved to a high RPM with a near total loss of power. Message on the dashboard said to have the Transmission serviced. Car was brought to the dealer where they diagnosed that the Transmission Control Module needed to be replaced, and also the clutch needed to be replaced. Invoice attached. There is a Ford Customer Satisfaction Program associated with this problem that includes Focuses manufactured up to November 5, 1995. When they checked my car's VIN, they said it was not covered because my car was manufactured on November 11th 1995. This CSP is also attached. I believe that the actual number of vehicles affected is more than they have indicated in the CSP and that mine is also affected because it exhibited the same problem and was manufactured within 6 days of the cutoff. This is a dangerous situation that could have resulted in an accident. Luckily the highway was not very busy when it occured.

Dec 17, 2021

Driving on the highway with cruise control on at about 60MPH, with no warning, engine revved to a high RPM with a near total loss of power. Message on the dashboard said to have the Transmission serviced. Car was brought to the dealer where they diagnosed that the Transmission Control Module needed to be replaced, and also the clutch needed to be replaced. Invoice attached. There is a Ford Customer Satisfaction Program associated with this problem that includes Focuses manufactured up to November 5, 1995. When they checked my car's VIN, they said it was not covered because my car was manufactured on November 11th 1995. This CSP is also attached. I believe that the actual number of vehicles affected is more than they have indicated in the CSP and that mine is also affected because it exhibited the same problem and was manufactured within 6 days of the cutoff. This is a dangerous situation that could have resulted in an accident. Luckily the highway was not very busy when it occured.

Dec 15, 2021 6 mi

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving approximately 25-30 MPH, between first and second gear, the vehicle started shuddering inadvertently. The contact stated that the failure had been occurring since purchasing the vehicle. The vehicle was taken to the dealer who diagnosed that the dual-clutch transmission needed to be replaced and that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 6.

Dec 15, 2021 6 mi

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving approximately 25-30 MPH, between first and second gear, the vehicle started shuddering inadvertently. The contact stated that the failure had been occurring since purchasing the vehicle. The vehicle was taken to the dealer who diagnosed that the dual-clutch transmission needed to be replaced and that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 6.

Dec 8, 2021

Wed. 12/1/2021. Driving about 45 MPH suddenly when pressing on the gas pedal to accelerate there was no response it would just rev like it was in neutral. Then a warning light came on stating that the transmission was overheated and to pull over as soon as possible. At this point I am stuck in the middle of traffic and the accelerator would not respond because the transmission seems to be stuck in neutral not in gear so I could not control the speed of the car. I was able to coast over to the side of the road. I had to wait for about 15 minutes for the transmission to cool down and tried again. The same thing occurred about 15 minutes later. I was able to get off the road to a mechanic. The mechanic stated that the transmission was bad and needed to be replaced. This transmission only has 22,150 miles on it, the car was not driven that much. There is no way a transmission should go bad with such low miles. This seems to be a widespread issue from what I see online several other people with the same issue. Ford does not want to admit they have faulty equipment but the transmission problem is a safety issue. I almost lost control of the car. Thanks.

Dec 8, 2021

Wed. 12/1/2021. Driving about 45 MPH suddenly when pressing on the gas pedal to accelerate there was no response it would just rev like it was in neutral. Then a warning light came on stating that the transmission was overheated and to pull over as soon as possible. At this point I am stuck in the middle of traffic and the accelerator would not respond because the transmission seems to be stuck in neutral not in gear so I could not control the speed of the car. I was able to coast over to the side of the road. I had to wait for about 15 minutes for the transmission to cool down and tried again. The same thing occurred about 15 minutes later. I was able to get off the road to a mechanic. The mechanic stated that the transmission was bad and needed to be replaced. This transmission only has 22,150 miles on it, the car was not driven that much. There is no way a transmission should go bad with such low miles. This seems to be a widespread issue from what I see online several other people with the same issue. Ford does not want to admit they have faulty equipment but the transmission problem is a safety issue. I almost lost control of the car. Thanks.

Nov 19, 2021

I have been having nothing but problems with my Ford Focus transmission. And it’s 2016. I’ve only had it for about 4 years and it’s not working again. Ford said it was the clutch.

Nov 19, 2021

I have been having nothing but problems with my Ford Focus transmission. And it’s 2016. I’ve only had it for about 4 years and it’s not working again. Ford said it was the clutch.

Nov 15, 2021 21,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered upon the depression of the accelerator pedal without warning. The contact has had the dual-clutch transmission replaced five times under warranty; however, after each repair, the failure would return. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 21,000.

Nov 15, 2021 21,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered upon the depression of the accelerator pedal without warning. The contact has had the dual-clutch transmission replaced five times under warranty; however, after each repair, the failure would return. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 21,000.

Oct 7, 2021 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving, the vehicle was shaking and shuddering without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission dual-clutch needed to be replaced. The vehicle was repaired three times however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The contact stated that the failure mileage was related to NHTSA Campaign number 18V169000 (Power Train) however, the VIN was not included. The failure mileage was approximately 40,000.

Oct 7, 2021 40,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving, the vehicle was shaking and shuddering without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission dual-clutch needed to be replaced. The vehicle was repaired three times however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The contact stated that the failure mileage was related to NHTSA Campaign number 18V169000 (Power Train) however, the VIN was not included. The failure mileage was approximately 40,000.

Oct 4, 2021 85,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer, diagnosed, and repaired; however, the failure persisted. The contact was unsure of what part was replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was previously repaired under the recall however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

Oct 4, 2021 85,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer, diagnosed, and repaired; however, the failure persisted. The contact was unsure of what part was replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was previously repaired under the recall however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

Sep 16, 2021 67,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was stopped at a traffic light with the accelerator pedal being depressed the vehicle started to jerk. The contact stated no warning light was illuminated. The contact towed the vehicle to an unknown local dealer and made them aware of the failure. The contact was able to drive the vehicle back to his residence. The contact stated that the failure persisted. The contact then took the vehicle to DeLacy Ford (3061 Transit Rd, Elma, NY 14059, (716) 668-1200) to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

Sep 16, 2021 25,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stop, the vehicle would shake, vibrate, and shudder. Also, the vehicle would roll backward although the transmission was in the drive position. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.

Sep 16, 2021 67,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was stopped at a traffic light with the accelerator pedal being depressed the vehicle started to jerk. The contact stated no warning light was illuminated. The contact towed the vehicle to an unknown local dealer and made them aware of the failure. The contact was able to drive the vehicle back to his residence. The contact stated that the failure persisted. The contact then took the vehicle to DeLacy Ford (3061 Transit Rd, Elma, NY 14059, (716) 668-1200) to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

Sep 16, 2021 25,000 mi

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stop, the vehicle would shake, vibrate, and shudder. Also, the vehicle would roll backward although the transmission was in the drive position. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.

Sep 11, 2021

While driving the transmission will start to jeck. When I start to go after being stop at stop sign, it will start to jeck BAD it will shake the whole car. Had it at the Ford dealer THEY said it didn't read high enough to be repaired, something about only 75 needs to be 200. Which to me is [XXX]! THE CAR NEEDS TO BE FIX. He said the only good thing I still have 40000 miles before my warranty runs out THAT'S NOT FUNNY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 11, 2021

While driving the transmission will start to jeck. When I start to go after being stop at stop sign, it will start to jeck BAD it will shake the whole car. Had it at the Ford dealer THEY said it didn't read high enough to be repaired, something about only 75 needs to be 200. Which to me is [XXX]! THE CAR NEEDS TO BE FIX. He said the only good thing I still have 40000 miles before my warranty runs out THAT'S NOT FUNNY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 2, 2021

Driving down the road when the transmission clutch suddenly stopped shifting, and it felt like it slammed on the brakes, when it didn't shift. Took it to ford they said their is a recall on that part but not for my vehicle. I contacted ford.com and they said the same thing.

Sep 2, 2021

Driving down the road when the transmission clutch suddenly stopped shifting, and it felt like it slammed on the brakes, when it didn't shift. Took it to ford they said their is a recall on that part but not for my vehicle. I contacted ford.com and they said the same thing.

Sep 1, 2021

my car has 47,000 miles and the transmission went bad. the transmission does not shift to the first gear or 3 gear. according to local mechanic

Sep 1, 2021

my car has 47,000 miles and the transmission went bad. the transmission does not shift to the first gear or 3 gear. according to local mechanic

Aug 30, 2021

The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, but the mechanic did not diagnose nor repair the vehicle. The vehicle was then towed to the dealer and diagnosed as transmission control module (TCM) failure. The vehicle was not repaired and remained at the dealer for 10 weeks, awaiting the transmission control module part. The contact stated that the manufacturer had mailed a notification for the extended warranty up to 150,000 miles for the transmission control module. The manufacturer was made aware of the failure and had the vehicle towed to the dealer and informed the contact's son that they were working on getting the TCM part to the dealer. The failure mileage was unknown.

Aug 30, 2021

The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, but the mechanic did not diagnose nor repair the vehicle. The vehicle was then towed to the dealer and diagnosed as transmission control module (TCM) failure. The vehicle was not repaired and remained at the dealer for 10 weeks, awaiting the transmission control module part. The contact stated that the manufacturer had mailed a notification for the extended warranty up to 150,000 miles for the transmission control module. The manufacturer was made aware of the failure and had the vehicle towed to the dealer and informed the contact's son that they were working on getting the TCM part to the dealer. The failure mileage was unknown.

Aug 27, 2021 29,146 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal. The contact stated that the vehicle made hard downshifts upon the depression of the brake pedal. As the failure worsened, the contact was notified by his daughter of the failure. Upon restart of the vehicle, the check engine warning light illuminated the instrument panel. The contact informed his daughter to take the vehicle to an independent mechanic for the vehicle to be diagnosed. The scanner retrieved a transmission failure. The following day, the contact took the vehicle to the dealer and was informed that the double-clutch transmission had failed and needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle had yet to be repaired. The failure mileage was 29,146.

Aug 27, 2021 29,146 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal. The contact stated that the vehicle made hard downshifts upon the depression of the brake pedal. As the failure worsened, the contact was notified by his daughter of the failure. Upon restart of the vehicle, the check engine warning light illuminated the instrument panel. The contact informed his daughter to take the vehicle to an independent mechanic for the vehicle to be diagnosed. The scanner retrieved a transmission failure. The following day, the contact took the vehicle to the dealer and was informed that the double-clutch transmission had failed and needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle had yet to be repaired. The failure mileage was 29,146.

Aug 19, 2021 64,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving, the vehicle hesitated and failed to shift gears properly. The contact stated while driving 20 MPH, the RPM revved up to approximately 2,000 to 3,000 RPM and then back down to 2,000 RPM. The contact spoke with the dealer and was informed that the failure might be caused by the clutch actuator motor. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact was made aware of a Customer Satisfaction program however, the vehicle was not included. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 64,000.

Aug 19, 2021 64,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving, the vehicle hesitated and failed to shift gears properly. The contact stated while driving 20 MPH, the RPM revved up to approximately 2,000 to 3,000 RPM and then back down to 2,000 RPM. The contact spoke with the dealer and was informed that the failure might be caused by the clutch actuator motor. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact was made aware of a Customer Satisfaction program however, the vehicle was not included. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 64,000.

Aug 14, 2021

The transmission slips and jerks at 4000 rpm's from acceleration and transmission does not go into reverse sometimes and over heats after 2 minutes of driving. It's available to be looked at. The car would not accelerate in the middle of driving on the highway. Just revs over 5000 rpm's. I took it to a transmission shop and they said it was the clutch which was going to be $3,000 to fix. My husband and my children have to experience the whiplash it gives you from the hard shifting. Also have to push it backward in neutral just to go anywhere because it has no reverse most of the time. There is a warning message on the dash that says transmission overheating wait 5 minutes and the check engine light is always on. They first appeared at 87,000 miles and it is horrible on gas I need to pay 20 dollars every 2 days just to go to work and back which I'm only work 15 minutes away. I have called my dealer no call back. I have called ford no call back. I even called the warranty place cause they sent me a notice and they said to call my dealer but they never called back

Aug 14, 2021

The transmission slips and jerks at 4000 rpm's from acceleration and transmission does not go into reverse sometimes and over heats after 2 minutes of driving. It's available to be looked at. The car would not accelerate in the middle of driving on the highway. Just revs over 5000 rpm's. I took it to a transmission shop and they said it was the clutch which was going to be $3,000 to fix. My husband and my children have to experience the whiplash it gives you from the hard shifting. Also have to push it backward in neutral just to go anywhere because it has no reverse most of the time. There is a warning message on the dash that says transmission overheating wait 5 minutes and the check engine light is always on. They first appeared at 87,000 miles and it is horrible on gas I need to pay 20 dollars every 2 days just to go to work and back which I'm only work 15 minutes away. I have called my dealer no call back. I have called ford no call back. I even called the warranty place cause they sent me a notice and they said to call my dealer but they never called back

Aug 10, 2021 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle would fail to reverse with the gear shifter placed in the reverse position. The contact also stated that the vehicle would jerk and stall upon acceleration with several warning lights and messages on the instrument panel. The contact had taken the vehicle to an independent mechanic who informed her that transmission needed to be replaced. The dealer and the manufacturer were both notified of the failure and informed her that the Vin was not included in NHTSA campaign number: 18V845000 (Power Train). Both the dealer and the manufacturer referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 60,000.

Aug 10, 2021 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 mph, the contact noticed that the transmission was not operating smoothly causing the vehicle to lunge forward while shifting gears. The service transmission now warning light was illuminated. The clutch eventually failed. The contact took the vehicle to a dealer who diagnosed that the clutch and shift release forks needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

Aug 10, 2021 60,000 mi

The contact owns a 2016 Ford Focus. The contact stated that the vehicle would fail to reverse with the gear shifter placed in the reverse position. The contact also stated that the vehicle would jerk and stall upon acceleration with several warning lights and messages on the instrument panel. The contact had taken the vehicle to an independent mechanic who informed her that transmission needed to be replaced. The dealer and the manufacturer were both notified of the failure and informed her that the Vin was not included in NHTSA campaign number: 18V845000 (Power Train). Both the dealer and the manufacturer referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 60,000.

Aug 10, 2021 70,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 mph, the contact noticed that the transmission was not operating smoothly causing the vehicle to lunge forward while shifting gears. The service transmission now warning light was illuminated. The clutch eventually failed. The contact took the vehicle to a dealer who diagnosed that the clutch and shift release forks needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

Aug 7, 2021

This a update from my first complaint on 03/18/2021 with Tracking # 11403675.Since than the The shutter in the Transmission is still there and the rpm will hit at 4000 before it shift in first gear.so i bring to the dealer on 05/04/21 for this problem. they told me there was no problem with my car because they could duplicate the problem with the transmission. so i leave the dealer unhappy drive home stop at a red light it turns green I step on the gas and it stated to shutter again. PLEASE HELP. Thank you

Aug 7, 2021

This a update from my first complaint on 03/18/2021 with Tracking # 11403675.Since than the The shutter in the Transmission is still there and the rpm will hit at 4000 before it shift in first gear.so i bring to the dealer on 05/04/21 for this problem. they told me there was no problem with my car because they could duplicate the problem with the transmission. so i leave the dealer unhappy drive home stop at a red light it turns green I step on the gas and it stated to shutter again. PLEASE HELP. Thank you

Aug 6, 2021

I have never had a problem with this car. It was running fine and just shut off completely driving on the freeway. It was jump started to restart. No check engine lights and temperature was good. I had the battery and alternator tested and they were good. It happened several times trying to get home. It would start right up after sitting for about 10 min. The left hazards are the only ones that work when this happens, nothing on the right side.

Aug 6, 2021

I have never had a problem with this car. It was running fine and just shut off completely driving on the freeway. It was jump started to restart. No check engine lights and temperature was good. I had the battery and alternator tested and they were good. It happened several times trying to get home. It would start right up after sitting for about 10 min. The left hazards are the only ones that work when this happens, nothing on the right side.

Jul 30, 2021 70,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 mph, she heard an abnormal sound and the vehicle seemed as if it was not in gear. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission had failed, and the clutch actuator motor needed to be replaced. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer however, the dealer informed the contact they could not diagnose the vehicle because the vehicle was not covered under the customer satisfaction program. The vehicle was not repaired. The approximate failure mileage 70,000.

Jul 30, 2021 70,000 mi

The contact's daughter owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 mph, she heard an abnormal sound and the vehicle seemed as if it was not in gear. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission had failed, and the clutch actuator motor needed to be replaced. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer however, the dealer informed the contact they could not diagnose the vehicle because the vehicle was not covered under the customer satisfaction program. The vehicle was not repaired. The approximate failure mileage 70,000.

Jul 27, 2021

The upper management of Ford at the time should be ashamed of themselves for seriously damaging the reliability reputation of the Ford Focus between the model years of particularly 2012 to 2016 by introducing into the setup a dry dual clutch transmission that they did not already have a quality backup plan to just in case the complaints started piling up about the supposed manual feel of the transmission. The drive-ability of the 2016 Ford Focus SE HB I make payments on is at best a D level experience. I, too, am plagued by the regular occurrence of the shuddering between the 1st and 2nd gear along with the spiking RPMs that follow immediately after when the shuddering transpires. It seems almost as if the 2nd gear is coming in on the 1st a little too soon, which would factor in an obvious failed effort on transmission calibration. In general, the shifting performance is unnerving and quite embarrassing when you have passengers. If you are like me and have one of these vehicles with this transmission type, good luck on getting a true fix in this Power-Shift setup. It is possible to improve the driving conditions with third party tuning if your strategy will pair with the tuning device (another issue of discussion for Ford); otherwise, one needs a complete, conventional transmission installed in hopes of getting rid of this issue in its entirety if an automatic transmission is your preferred preference. In summary, the Ford Focus SE I have is the 2.0. liter, and it appears that Ford has discreetly excluded this liter from the recall, warranty work in general. In other words, you will likely have an incredible hard time getting a Ford dealership to acknowledge the problem or replace your clutches unless you pay for it. To fully remedy this situation, Ford should be required to buyback all of these poorly calibrated transmission cars from current owners and those still for sale on the American market.

Jul 27, 2021

The upper management of Ford at the time should be ashamed of themselves for seriously damaging the reliability reputation of the Ford Focus between the model years of particularly 2012 to 2016 by introducing into the setup a dry dual clutch transmission that they did not already have a quality backup plan to just in case the complaints started piling up about the supposed manual feel of the transmission. The drive-ability of the 2016 Ford Focus SE HB I make payments on is at best a D level experience. I, too, am plagued by the regular occurrence of the shuddering between the 1st and 2nd gear along with the spiking RPMs that follow immediately after when the shuddering transpires. It seems almost as if the 2nd gear is coming in on the 1st a little too soon, which would factor in an obvious failed effort on transmission calibration. In general, the shifting performance is unnerving and quite embarrassing when you have passengers. If you are like me and have one of these vehicles with this transmission type, good luck on getting a true fix in this Power-Shift setup. It is possible to improve the driving conditions with third party tuning if your strategy will pair with the tuning device (another issue of discussion for Ford); otherwise, one needs a complete, conventional transmission installed in hopes of getting rid of this issue in its entirety if an automatic transmission is your preferred preference. In summary, the Ford Focus SE I have is the 2.0. liter, and it appears that Ford has discreetly excluded this liter from the recall, warranty work in general. In other words, you will likely have an incredible hard time getting a Ford dealership to acknowledge the problem or replace your clutches unless you pay for it. To fully remedy this situation, Ford should be required to buyback all of these poorly calibrated transmission cars from current owners and those still for sale on the American market.

Jul 23, 2021 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at approximately 50 mph, the accelerator pedal was difficult to depress. In addition, the contact noticed that there was an error message warning stating that the transmission was hot. The contact mentioned that the vehicle was pushed to be moved however, the steering wheel and brake pedal had ceased operating. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

Jul 23, 2021 110,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while driving at approximately 50 mph, the accelerator pedal was difficult to depress. In addition, the contact noticed that there was an error message warning stating that the transmission was hot. The contact mentioned that the vehicle was pushed to be moved however, the steering wheel and brake pedal had ceased operating. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

Jul 21, 2021

I'm the very last owner of this car/vin. It is black ford focus 2016 SE. I had purchased this vehicle on November 23rd, 2020. I didn't have the car for a whole year. just recently the car(SAT July 3rd,2021)transmission light came on after I got an oil change. next day the car started to jerk as you accelerate, That same day the transmission started to over heat. Now mind you the dashboard informed me about it, but also says to pull over for exactly 5 mins for to cool down. I had to travel across town to get home, mind you it takes 15 to 20 mins, it literally took me 45 to get home. Since Day one I've kept up with my car. Even my mechanic (who also work at Koons Ford) told me this would be on going problem and get rid of it. I tried to search for other options as well. I only work from this car and go home.

Jul 21, 2021

I'm the very last owner of this car/vin. It is black ford focus 2016 SE. I had purchased this vehicle on November 23rd, 2020. I didn't have the car for a whole year. just recently the car(SAT July 3rd,2021)transmission light came on after I got an oil change. next day the car started to jerk as you accelerate, That same day the transmission started to over heat. Now mind you the dashboard informed me about it, but also says to pull over for exactly 5 mins for to cool down. I had to travel across town to get home, mind you it takes 15 to 20 mins, it literally took me 45 to get home. Since Day one I've kept up with my car. Even my mechanic (who also work at Koons Ford) told me this would be on going problem and get rid of it. I tried to search for other options as well. I only work from this car and go home.

Jul 18, 2021

Defective transmission

Jul 18, 2021

Defective transmission

Jul 14, 2021

a dealer repaired my transmission under warranty. several months ago, first was slipping again. i called to schedule an appointment in March of 2021. Due to COVID, they stated and shows clearly on their website to date, they could not get my vehicle in until July. At the July appintment, the Clutch assembly needs to be replaced. the warranty expired one month previous, and it is now 1,500 miles over warranty. i believe they should repair the vehicle. it is not the first time for this issue on these vehicles

Jul 14, 2021

a dealer repaired my transmission under warranty. several months ago, first was slipping again. i called to schedule an appointment in March of 2021. Due to COVID, they stated and shows clearly on their website to date, they could not get my vehicle in until July. At the July appintment, the Clutch assembly needs to be replaced. the warranty expired one month previous, and it is now 1,500 miles over warranty. i believe they should repair the vehicle. it is not the first time for this issue on these vehicles

Jul 10, 2021

On at least 5 previous instances (3 instances in which the vehicle was taken to and checked by my local Ford Dealership), the vehicles automatic transmission would cease to shift into or out of a gear(s) suddenly during normal driving operations. This would lead to rapid declaration, often times in moderate or greater traffic causing hazardous conditions to both myself and passengers and/or other vehicles and their passengers. The hazard was of possible collision as the vehicle did not perform at the speed of traffic. Additional hazard and safety issue, was during these events, the vehicle would enter a "neutral" gear position and although the accelerator was depressed, their was NO torque to the drive train, this would also either decelerate the vehicle rapidly or in the event of cornering, increase the speed instantly during the cornering turn (because of the lack of downshift torque to the drive train)...on one instance I was unable to control the turn speed quickly enough and the vehicle entered the shoulder of the turn before I was able to regain positive control of the vehicle. Although Ford has a Customer Satisfaction Program (CSP) extending the warranties for the transmission clutch and TCM, it appears that Ford Service Dealers are extremely hesitant to perform the warranty service. To that end, I have taken my vehicle to local Ford dealer with the transmission shudder conditions complaint, and each time they claim their diagnostics were not able to replicate my issue. All these service appts were while vehicle was under the warranty in miles and months. Then, this last week the vehicle had the same instances happen while on the freeway (all previous episodes had been on surface city streets), and it was a very dangerous situation with at least 2 vehicles taking evasive action to avoid rear-ending my vehicle as it decelerated rapidly. I pulled over and vehicle was towed to Ford service, where they say the clutch is worn, as is the TCM.

Jul 10, 2021

On at least 5 previous instances (3 instances in which the vehicle was taken to and checked by my local Ford Dealership), the vehicles automatic transmission would cease to shift into or out of a gear(s) suddenly during normal driving operations. This would lead to rapid declaration, often times in moderate or greater traffic causing hazardous conditions to both myself and passengers and/or other vehicles and their passengers. The hazard was of possible collision as the vehicle did not perform at the speed of traffic. Additional hazard and safety issue, was during these events, the vehicle would enter a "neutral" gear position and although the accelerator was depressed, their was NO torque to the drive train, this would also either decelerate the vehicle rapidly or in the event of cornering, increase the speed instantly during the cornering turn (because of the lack of downshift torque to the drive train)...on one instance I was unable to control the turn speed quickly enough and the vehicle entered the shoulder of the turn before I was able to regain positive control of the vehicle. Although Ford has a Customer Satisfaction Program (CSP) extending the warranties for the transmission clutch and TCM, it appears that Ford Service Dealers are extremely hesitant to perform the warranty service. To that end, I have taken my vehicle to local Ford dealer with the transmission shudder conditions complaint, and each time they claim their diagnostics were not able to replicate my issue. All these service appts were while vehicle was under the warranty in miles and months. Then, this last week the vehicle had the same instances happen while on the freeway (all previous episodes had been on surface city streets), and it was a very dangerous situation with at least 2 vehicles taking evasive action to avoid rear-ending my vehicle as it decelerated rapidly. I pulled over and vehicle was towed to Ford service, where they say the clutch is worn, as is the TCM.

Jun 17, 2021 14,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle the clutch assembly had malfunctioned while driving in first and 2nd gear causing a grinding noise to be present and the vehicle would not properly accelerate from a standing start. The vehicle was taken to the local dealer who diagnosed that the clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 14,000.

Jun 17, 2021 14,000 mi

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle the clutch assembly had malfunctioned while driving in first and 2nd gear causing a grinding noise to be present and the vehicle would not properly accelerate from a standing start. The vehicle was taken to the local dealer who diagnosed that the clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 14,000.

Jun 13, 2021

This car is on it 3rd set of clutches and a Tcm reflash .we have not even had this car for a year yet and now it’s going into the dealer ship again for the same clutch problem. This Thursday. This car is not safe to drive and the dealer ship will not by car back I’m hoping someone can help me with this complaint thanks for your time

Jun 13, 2021

This car is on it 3rd set of clutches and a Tcm reflash .we have not even had this car for a year yet and now it’s going into the dealer ship again for the same clutch problem. This Thursday. This car is not safe to drive and the dealer ship will not by car back I’m hoping someone can help me with this complaint thanks for your time

Jun 3, 2021

There is two recalls on my ford focus. The clutch and the transmission. Town and country ford have fixed the clutch 4 times and it stills continues to break. The transmission recall they told me they cannot fix but it is affecting my driving as my car stalls and shudders and cannot drive past 45 mph. They refuse to put me into a rental and they tell me there is nothing they can do to fix it. If this problem does not get fixed it will continue to get worse and eventually cause other problems.

Jun 3, 2021

There is two recalls on my ford focus. The clutch and the transmission. Town and country ford have fixed the clutch 4 times and it stills continues to break. The transmission recall they told me they cannot fix but it is affecting my driving as my car stalls and shudders and cannot drive past 45 mph. They refuse to put me into a rental and they tell me there is nothing they can do to fix it. If this problem does not get fixed it will continue to get worse and eventually cause other problems.

May 26, 2021

The clutches in the transmission are shot and nearly fused and the car will need a new transmission as there are no other solutions to remedy the problem after 2 days of diagnostics. I purchased this vehicle from a major dealership used and assured it was mechanically cleared by Service department. According to code reader at transmission shop, it has been throwing codes for a while and was cleared by dealership. I have owned this vehicle for 60 days and paid cash for it. transmission mechanic says this problem has been going on for a while. I am currently starting litigation proceedings with the dealership but upon more investigating, this issue is a KNOWN issue with the 2016 Ford Focus so I am not sure WHY the VIN is saying no recalls.

May 26, 2021 102,747 mi

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was stopped with the gear shifter in drive and brake pedal depressed, the vehicle reversed inadvertently. The vehicle also jerked while driving at various speeds, and stalled. The vehicle failed to start intermittently. The transmission overheat warning light was illuminated. The dealer was made aware of the failure and informed the contact that the vehicle was over the warranty coverage period. The dealer stated that all vehicles jerked like that after a while. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 102,747.

May 26, 2021

The clutches in the transmission are shot and nearly fused and the car will need a new transmission as there are no other solutions to remedy the problem after 2 days of diagnostics. I purchased this vehicle from a major dealership used and assured it was mechanically cleared by Service department. According to code reader at transmission shop, it has been throwing codes for a while and was cleared by dealership. I have owned this vehicle for 60 days and paid cash for it. transmission mechanic says this problem has been going on for a while. I am currently starting litigation proceedings with the dealership but upon more investigating, this issue is a KNOWN issue with the 2016 Ford Focus so I am not sure WHY the VIN is saying no recalls.

May 26, 2021 102,747 mi

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was stopped with the gear shifter in drive and brake pedal depressed, the vehicle reversed inadvertently. The vehicle also jerked while driving at various speeds, and stalled. The vehicle failed to start intermittently. The transmission overheat warning light was illuminated. The dealer was made aware of the failure and informed the contact that the vehicle was over the warranty coverage period. The dealer stated that all vehicles jerked like that after a while. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 102,747.

May 19, 2021 71,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 15 mph, the gear shifter would not shift into second gear from first gear. The engine revved however, the vehicle would not accelerate. The vehicle was towed to an independent mechanic where the clutch actuator and the clutch were replaced however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to NHTSA to file a complaint. The failure mileage was 71,000.

May 19, 2021 71,000 mi

The contact owns a 2016 Ford Focus. The contact stated while driving 15 mph, the gear shifter would not shift into second gear from first gear. The engine revved however, the vehicle would not accelerate. The vehicle was towed to an independent mechanic where the clutch actuator and the clutch were replaced however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to NHTSA to file a complaint. The failure mileage was 71,000.

May 3, 2021 65,000 mi

THE CAR IS IN MOTION ON A CITY STREET AND A HIGHWAY AND YOU CAN HEAR A SLIGHT GRINDING SOUND WHEN THE GAS PEDAL IS PRESSED AND THE CAR IS COASTING. THE MECHANIC SAYS THAT IT'S THE CLUTCH BEARING THAT IS FAILING AND THAT IT IS A KNOWN ISSUE WITH FORD FOCUS'S HOWEVER THE CAR'S VIN WAS NOT INCLUDED IN THE RECALL.

May 3, 2021 65,000 mi

THE CAR IS IN MOTION ON A CITY STREET AND A HIGHWAY AND YOU CAN HEAR A SLIGHT GRINDING SOUND WHEN THE GAS PEDAL IS PRESSED AND THE CAR IS COASTING. THE MECHANIC SAYS THAT IT'S THE CLUTCH BEARING THAT IS FAILING AND THAT IT IS A KNOWN ISSUE WITH FORD FOCUS'S HOWEVER THE CAR'S VIN WAS NOT INCLUDED IN THE RECALL.

Apr 30, 2021 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE (ON TAKING OFF) DRIVING AT SPEEDS OF 10 MPH OR LESS, THE VEHICLE JERKED LIKE A VEHICLE DOWN SHIFTING INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DIAGNOSED WITH NEEDING CLUTCH AND BEARINGS TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. CONSUMER STATED WHILE TEST DRIVING CONSUMER NOTICED SOMETHING WAS WRONG WITH TRANSMISSION BECAUSE VEHICLE STARTED JUMPING.*JB

Apr 30, 2021 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE (ON TAKING OFF) DRIVING AT SPEEDS OF 10 MPH OR LESS, THE VEHICLE JERKED LIKE A VEHICLE DOWN SHIFTING INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DIAGNOSED WITH NEEDING CLUTCH AND BEARINGS TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. CONSUMER STATED WHILE TEST DRIVING CONSUMER NOTICED SOMETHING WAS WRONG WITH TRANSMISSION BECAUSE VEHICLE STARTED JUMPING.*JB

Apr 26, 2021

I GOT THE CAR AND NOTICED IT WAS JERKING/TUGGING BETWEEN THE 1ST AND 2ND GEARS AS I'M ACCELERATING EVERY TIME.

Apr 26, 2021

I GOT THE CAR AND NOTICED IT WAS JERKING/TUGGING BETWEEN THE 1ST AND 2ND GEARS AS I'M ACCELERATING EVERY TIME.

Apr 24, 2021 83,000 mi

CAR RUNS HOT WHILE IN MOTION ON HIGHWAY OR CITY STREETS, DUE TO GEARS STICKING CAUSING TRANSMISSION TO MALFUNCTION AND I MUST TURN OFF CAR TO DISENGAGE FOR 25 MINUTES.

Apr 24, 2021 83,000 mi

CAR RUNS HOT WHILE IN MOTION ON HIGHWAY OR CITY STREETS, DUE TO GEARS STICKING CAUSING TRANSMISSION TO MALFUNCTION AND I MUST TURN OFF CAR TO DISENGAGE FOR 25 MINUTES.

Apr 9, 2021 72,000 mi

I WAS DRIVING NORMALLY ON A MAIN STREET AND THEN THE CAR BEGAN TO VIOLENTLY JERK AND WOULD NOT ACCELERATE AS IF IT COULDN'T SHIFT INTO THE NEXT GEAR I PULLED OVER AND SHUT THE CAR OFF THEN RESTARTED IT WITH NO CHANGE I HAD IT TOWED TO FORD WHERE ITS CURRENTLY GETTING SERVICED WHICH THEY SAID MIGHT NOT BE COVERED UNDER WARRANTY AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT THIS IS A COMMON OCCURRENCE I ALSO RECENTLY HAD TO HAVE MY PURGE VALVE REPLACE AS WELL THEY SAID THAT WAS COVERED UNDER WARRANT I BELIEVE A RECALL IS NECESSARY IN THIS SITUATION IT WAS EXTREMELY DANGEROUS ESPECIALLY AT HIGH SPEEDS OR THAT TO HAPPEN I HAD THE CAR DIAGNOSED PRIOR TO IT GOING TO FORD AND THE CODE WAS P090C WHICH SAID THE CLUTCH B ACTUATOR CONTROL CIRCUIT LOW AND MY MILAGE IS ABOUT 72,000

Apr 9, 2021 72,000 mi

I WAS DRIVING NORMALLY ON A MAIN STREET AND THEN THE CAR BEGAN TO VIOLENTLY JERK AND WOULD NOT ACCELERATE AS IF IT COULDN'T SHIFT INTO THE NEXT GEAR I PULLED OVER AND SHUT THE CAR OFF THEN RESTARTED IT WITH NO CHANGE I HAD IT TOWED TO FORD WHERE ITS CURRENTLY GETTING SERVICED WHICH THEY SAID MIGHT NOT BE COVERED UNDER WARRANTY AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT THIS IS A COMMON OCCURRENCE I ALSO RECENTLY HAD TO HAVE MY PURGE VALVE REPLACE AS WELL THEY SAID THAT WAS COVERED UNDER WARRANT I BELIEVE A RECALL IS NECESSARY IN THIS SITUATION IT WAS EXTREMELY DANGEROUS ESPECIALLY AT HIGH SPEEDS OR THAT TO HAPPEN I HAD THE CAR DIAGNOSED PRIOR TO IT GOING TO FORD AND THE CODE WAS P090C WHICH SAID THE CLUTCH B ACTUATOR CONTROL CIRCUIT LOW AND MY MILAGE IS ABOUT 72,000

Apr 8, 2021 110,800 mi

I WAS DRIVING ON A HIGHWAY IN TRAFFIC WHEN MY CAR SUDDENLY JUST SLOWS DOWN & STOPS ACCELERATING ON ITS OWN. WHEN I STARTED IT BACK UP, THE CAR WOULD RANDOMLY FEEL LIKE ITS GOING INTO 'NEUTRAL' GEAR ON ITS OWN & I AM NOT ABLE TO ACCELERATE, SO AGAIN IM SLOWING DOWN IN THE MIDDLE OF TRAFFIC. AFTER ABOUT 2 MINUTES.. IT GOES BACK INTO REGULAR DRIVE ON ITS OWN. SEEMS LIKE SOME SORT OF TRANSMISSION ISSUES. THE MESSAGE ON MY DASHBOARD SAYS 'TRANSMISSION FAULT, SERVICE NOW'. BUT I NEVER STARTED SEEING THIS MESSAGE UNTIL I GOT A DEAD BATTERY REPLACED.

Apr 8, 2021 110,800 mi

I WAS DRIVING ON A HIGHWAY IN TRAFFIC WHEN MY CAR SUDDENLY JUST SLOWS DOWN & STOPS ACCELERATING ON ITS OWN. WHEN I STARTED IT BACK UP, THE CAR WOULD RANDOMLY FEEL LIKE ITS GOING INTO 'NEUTRAL' GEAR ON ITS OWN & I AM NOT ABLE TO ACCELERATE, SO AGAIN IM SLOWING DOWN IN THE MIDDLE OF TRAFFIC. AFTER ABOUT 2 MINUTES.. IT GOES BACK INTO REGULAR DRIVE ON ITS OWN. SEEMS LIKE SOME SORT OF TRANSMISSION ISSUES. THE MESSAGE ON MY DASHBOARD SAYS 'TRANSMISSION FAULT, SERVICE NOW'. BUT I NEVER STARTED SEEING THIS MESSAGE UNTIL I GOT A DEAD BATTERY REPLACED.

Apr 1, 2021 70,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE SPUTTERED WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BOKAN FORD (2 FRANKLIN PARK W #1, ST. ALBANS CITY, VT 05478, (802) 524-7343) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE VIN WAS INCLUDED IN RECALLS RELATED TO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED TO NHTSA FOR ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Apr 1, 2021 70,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE SPUTTERED WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BOKAN FORD (2 FRANKLIN PARK W #1, ST. ALBANS CITY, VT 05478, (802) 524-7343) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE VIN WAS INCLUDED IN RECALLS RELATED TO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED TO NHTSA FOR ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mar 22, 2021 13,000 mi

CAR WILL NOT SHIFT AND STALLS SPEED OMITER GOES TO 0. CAR CUT OFF WHILE DRIVING LIGHTS SAY HILL START NOT AVAILABLE

Mar 22, 2021 13,000 mi

CAR WILL NOT SHIFT AND STALLS SPEED OMITER GOES TO 0. CAR CUT OFF WHILE DRIVING LIGHTS SAY HILL START NOT AVAILABLE

Mar 18, 2021 4,402 mi

WHEN I GOT MY FORD FOCUS TRANSMISSION STARTED ACTING UP RPMS WILL HIT4000 BEFORE HIS SHIFT GEARS WHEN I BROUGHT IT IN TO THE FORD DEALER ON 12/13/16 THEY SAID THEY HAD TO REPROGRAM SOMETHING IN THE TRANSMISSION, I HAD TO BRING IT BACK AGAIN THE SECOND TIME ON 11/19/18 THEY SAID THEY HAD TO CHANGE THE CLUTCH IS IN THE TRANSMISSION AND NOW 2021MARCH I HAVE THE SAME PROBLEM AGAIN TIME FOR A RECALL.

Mar 18, 2021 4,402 mi

WHEN I GOT MY FORD FOCUS TRANSMISSION STARTED ACTING UP RPMS WILL HIT4000 BEFORE HIS SHIFT GEARS WHEN I BROUGHT IT IN TO THE FORD DEALER ON 12/13/16 THEY SAID THEY HAD TO REPROGRAM SOMETHING IN THE TRANSMISSION, I HAD TO BRING IT BACK AGAIN THE SECOND TIME ON 11/19/18 THEY SAID THEY HAD TO CHANGE THE CLUTCH IS IN THE TRANSMISSION AND NOW 2021MARCH I HAVE THE SAME PROBLEM AGAIN TIME FOR A RECALL.

Mar 2, 2021 54,073 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO A HIGHER GEAR. THE CONTACT STATED THAT THE TRANSMISSION FAULT SERVICE NOW DISPLAY MESSAGE WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT INFORMED OF TH EFAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,073.

Mar 2, 2021 54,073 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO A HIGHER GEAR. THE CONTACT STATED THAT THE TRANSMISSION FAULT SERVICE NOW DISPLAY MESSAGE WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT INFORMED OF TH EFAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,073.

Mar 1, 2021 81,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Mar 1, 2021 81,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Feb 28, 2021 150,000 mi

NO RECALLS WHERE REPAIRED ON MY VEHICLE

Feb 28, 2021 150,000 mi

NO RECALLS WHERE REPAIRED ON MY VEHICLE

Feb 17, 2021 23,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JOHNSON FORD LINCOLN INC (694 EAST STREET, PITTSFIELD, MA 01201) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

Feb 17, 2021 23,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JOHNSON FORD LINCOLN INC (694 EAST STREET, PITTSFIELD, MA 01201) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

Feb 8, 2021 45,000 mi

WHEN THE VEHICLE IS IN MOTION ON CITY STREETS OR THE HIGHWAY, MY VEHICLE HAS ERRATIC SHIFTING, EVEN BARELY MOVING FROM A STOPPED POSITION. WHEN ACCELERATING SLOWLY AFTER BEING AT A RED LIGHT, THE DRIVER CAN LIGHTLY TOUCH THE GAS PEDAL AND THE FORD WILL SHIFT GEARS AND FEEL AS THOUGH THE BACK TIRES ARE JUMPING OR SPINNING OUT.

Feb 8, 2021 45,000 mi

WHEN THE VEHICLE IS IN MOTION ON CITY STREETS OR THE HIGHWAY, MY VEHICLE HAS ERRATIC SHIFTING, EVEN BARELY MOVING FROM A STOPPED POSITION. WHEN ACCELERATING SLOWLY AFTER BEING AT A RED LIGHT, THE DRIVER CAN LIGHTLY TOUCH THE GAS PEDAL AND THE FORD WILL SHIFT GEARS AND FEEL AS THOUGH THE BACK TIRES ARE JUMPING OR SPINNING OUT.

Jan 18, 2021 76,000 mi

I HAVE A 2016 FORD FOCUS. 3 MONTHS AFTER PURCHASE I TOOK IT TO SERVICE FOR SHAKING ON ACCELERATING AND DEACCELERATING. I WAS TOLD BROKEN SWAY BAR LINKS. AFTER THEY WERE REPLACED I BROUGHT IT IN AGAIN. I WAS TOLD IT'S NORMAL FOR THE POWERSHIFT TRANSMISSION AND I WAS NOT USED TO IT. IN MARCH 2019 MY TRANSMISSION DROPPED INTO NEUTRAL AND A TRANSMISSION FAILURE MESSAGE WAS SHOWN. I TOOK MY CAR TO SERVICE. THEY REPLACED SENSOR AND I WENT TO GET IT. IT FAILED IN 5 FEET. TOOK IT BACK AND THEY REPLACED A SECOND SENSOR. IT FAILED BEFORE I ARRIVED HOME. THIS HAS GONE BACK AND FORTH 8 TIMES. BECAUSE MY STAYING HOME WITH COVID I ONLY PUT 700 MILES ON MY CAR BETWEEN APRIL AND NOVEMBER. THEY HAVE HAD MY CAR SINCE THEN EXCEPT ONE DAY. I GOT 10 MINUTES FROM HOME THAT NIGHT AND RETURNED IT THE NEXT DAY. THEY ARE STAYING THAT IT'S UNRELATED TO THE KNOWN ISSUES WITH POWERSHIFT. BUT IT'S NEVER BEEN FIXED. THEY'VE REPLACED ALL 3 SENSORS TWICE. AND NOW THERE'S WATER IN MY TRANSMISSION FLUID. ONCE BEFORE I MADE IT HOME AND AGAIN THE DAY I RETURNED IT. THEY TOLD ME THAT WAS BECAUSE I HAD LEAVES UNDER MY WINDSHIELD WIPER BLADES THAT DIVERTED WATER FROM THE WINDSHIELD INTO THE TRANSMISSION. ALSO I SAW IN AN ARTICLE THAT IT WAS STATED BY A NHTSA SPOKESPERSON THAT FORD WAS FIXING THESE ISSUES AND EXTENDED THE WARRANTY. I'VE BEEN TOLD I HAVE THE WRONG TRANSMISSION. BUT I HAVE A DSP6 POWERSHIFT. THE SERVICE CENTER REFERS ME TO THE CUSTOMER CARE. CUSTOMER CARES STATES THAT THEY ONLY TAKE INFORMATION AND CAN'T HELP OR GIVE INFORMATION. THEY DIRECTED ME TO THE LAWSUIT HOTLINE. THEY DON'T HANDLE WARRANTY. FORD GIVES YOU NO WAY TO SPEAK TO ANYONE THAT CAN EXPLAIN WHY MY CAR IS NOT EXTENDED. THEY REFUSE TO LOOK FOR THE SOURCE OF THE WATER AND HAVE REPLACED SENSORS REPEATEDLY ALTHOUGH THAT HASN'T WORKED YET. MY WARRANTY ENDS SOON AND THEY SAID IF THEY CAN'T FIX IT BY THEN I'M RESPONSIBLE FOR COST

Jan 18, 2021 51,600 mi

MY VEHICLE'S MAKE/MODEL/YEAR (2016 FORD FOCUS) HAS A REPORTED RECALL FOR A SERIOUS SAFETY HAZARD INVOLVING THE POWERSHIFT DUAL CLUTCH TRANSMISSION. ONLINE, IT STATES THAT MODEL YEARS 2012-2016 FORD FOCUS VEHICLES HAVE THIS ISSUE. THIS TYPE OF TRANSMISSION IS CONSIDERED A MANUAL TRANSMISSION THAT IS CONTROLLED ELECTRONICALLY BY A COMPUTER WHILE USING A DRY CLUTCH RATHER THAN A WET ONE, MEANING OIL IS NOT SUPPLIED TO THE SHIFTING MECHANISM AND CAN RESULT IN INCREASED WEAR AND TEAR THE LONGER THE ISSUE PERSISTS. WHEN THE COMPUTER MODULE THAT OPERATES THE TRANSMISSION CAN'T HANDLE RAPID ACCELERATION OR SPEED SHIFTING, THE VEHICLE WILL SPUTTER AND MAKE AN AUDIBLE NOISE. OTHER ISSUES THAT CAN BE CAUSED ARE PROBLEMS WITH DOWNSHIFTING, LEAVING THE VEHICLE IN A HIGHER GEAR DESPITE DECELERATION AND CAUSE IT TO "LURCH". THE MAIN SAFETY HAZARD THIS ISSUE CAUSES IS WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THE DELAY PREVENTS THE VEHICLE FROM REACHING THE SAME SPEED A VEHICLE SHOULD ACHIEVE WITH AN AUTOMATIC TRANSMISSION. IN TERMS OF DECELERATION, THE CAR'S INABILITY TO CORRECTLY DOWNSHIFT CAUSED THE VEHICLE TO LUNGE FORWARD, DESPITE THE BRAKES BEING APPLIED.

Jan 18, 2021 76,000 mi

I HAVE A 2016 FORD FOCUS. 3 MONTHS AFTER PURCHASE I TOOK IT TO SERVICE FOR SHAKING ON ACCELERATING AND DEACCELERATING. I WAS TOLD BROKEN SWAY BAR LINKS. AFTER THEY WERE REPLACED I BROUGHT IT IN AGAIN. I WAS TOLD IT'S NORMAL FOR THE POWERSHIFT TRANSMISSION AND I WAS NOT USED TO IT. IN MARCH 2019 MY TRANSMISSION DROPPED INTO NEUTRAL AND A TRANSMISSION FAILURE MESSAGE WAS SHOWN. I TOOK MY CAR TO SERVICE. THEY REPLACED SENSOR AND I WENT TO GET IT. IT FAILED IN 5 FEET. TOOK IT BACK AND THEY REPLACED A SECOND SENSOR. IT FAILED BEFORE I ARRIVED HOME. THIS HAS GONE BACK AND FORTH 8 TIMES. BECAUSE MY STAYING HOME WITH COVID I ONLY PUT 700 MILES ON MY CAR BETWEEN APRIL AND NOVEMBER. THEY HAVE HAD MY CAR SINCE THEN EXCEPT ONE DAY. I GOT 10 MINUTES FROM HOME THAT NIGHT AND RETURNED IT THE NEXT DAY. THEY ARE STAYING THAT IT'S UNRELATED TO THE KNOWN ISSUES WITH POWERSHIFT. BUT IT'S NEVER BEEN FIXED. THEY'VE REPLACED ALL 3 SENSORS TWICE. AND NOW THERE'S WATER IN MY TRANSMISSION FLUID. ONCE BEFORE I MADE IT HOME AND AGAIN THE DAY I RETURNED IT. THEY TOLD ME THAT WAS BECAUSE I HAD LEAVES UNDER MY WINDSHIELD WIPER BLADES THAT DIVERTED WATER FROM THE WINDSHIELD INTO THE TRANSMISSION. ALSO I SAW IN AN ARTICLE THAT IT WAS STATED BY A NHTSA SPOKESPERSON THAT FORD WAS FIXING THESE ISSUES AND EXTENDED THE WARRANTY. I'VE BEEN TOLD I HAVE THE WRONG TRANSMISSION. BUT I HAVE A DSP6 POWERSHIFT. THE SERVICE CENTER REFERS ME TO THE CUSTOMER CARE. CUSTOMER CARES STATES THAT THEY ONLY TAKE INFORMATION AND CAN'T HELP OR GIVE INFORMATION. THEY DIRECTED ME TO THE LAWSUIT HOTLINE. THEY DON'T HANDLE WARRANTY. FORD GIVES YOU NO WAY TO SPEAK TO ANYONE THAT CAN EXPLAIN WHY MY CAR IS NOT EXTENDED. THEY REFUSE TO LOOK FOR THE SOURCE OF THE WATER AND HAVE REPLACED SENSORS REPEATEDLY ALTHOUGH THAT HASN'T WORKED YET. MY WARRANTY ENDS SOON AND THEY SAID IF THEY CAN'T FIX IT BY THEN I'M RESPONSIBLE FOR COST

Jan 18, 2021 51,600 mi

MY VEHICLE'S MAKE/MODEL/YEAR (2016 FORD FOCUS) HAS A REPORTED RECALL FOR A SERIOUS SAFETY HAZARD INVOLVING THE POWERSHIFT DUAL CLUTCH TRANSMISSION. ONLINE, IT STATES THAT MODEL YEARS 2012-2016 FORD FOCUS VEHICLES HAVE THIS ISSUE. THIS TYPE OF TRANSMISSION IS CONSIDERED A MANUAL TRANSMISSION THAT IS CONTROLLED ELECTRONICALLY BY A COMPUTER WHILE USING A DRY CLUTCH RATHER THAN A WET ONE, MEANING OIL IS NOT SUPPLIED TO THE SHIFTING MECHANISM AND CAN RESULT IN INCREASED WEAR AND TEAR THE LONGER THE ISSUE PERSISTS. WHEN THE COMPUTER MODULE THAT OPERATES THE TRANSMISSION CAN'T HANDLE RAPID ACCELERATION OR SPEED SHIFTING, THE VEHICLE WILL SPUTTER AND MAKE AN AUDIBLE NOISE. OTHER ISSUES THAT CAN BE CAUSED ARE PROBLEMS WITH DOWNSHIFTING, LEAVING THE VEHICLE IN A HIGHER GEAR DESPITE DECELERATION AND CAUSE IT TO "LURCH". THE MAIN SAFETY HAZARD THIS ISSUE CAUSES IS WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THE DELAY PREVENTS THE VEHICLE FROM REACHING THE SAME SPEED A VEHICLE SHOULD ACHIEVE WITH AN AUTOMATIC TRANSMISSION. IN TERMS OF DECELERATION, THE CAR'S INABILITY TO CORRECTLY DOWNSHIFT CAUSED THE VEHICLE TO LUNGE FORWARD, DESPITE THE BRAKES BEING APPLIED.

Jan 15, 2021

MOTOR MOUNT & TRANSMISSION. WHEN CRANKING CAR THE RPM VERVES TO 300-400 RPMS AND STAYS UNTIL YOU PICK THE ACCELERATOR. WHEN ACCELERATING THE GAS THE CAR JERKS BEFORE TAKING OFF TO CHANGE GEARS.

Jan 15, 2021

MOTOR MOUNT & TRANSMISSION. WHEN CRANKING CAR THE RPM VERVES TO 300-400 RPMS AND STAYS UNTIL YOU PICK THE ACCELERATOR. WHEN ACCELERATING THE GAS THE CAR JERKS BEFORE TAKING OFF TO CHANGE GEARS.

Jan 8, 2021 120,000 mi

BACK IN MARCH 2020 I BEGIN TO HAVE TRANSMISSION ISSUES SO I TOOK MY CAR TO THE FORD DEALERSHIP AND WITH THAT BEING SAID THE MECHANIC PROCEEDED TO TELL ME THAT THEY HAD TO REBUILD A CLUTCH IN MY TRANSMISSION AND THAT THE COST OF THE FIX WAS GOING TO BE $2600 I BEGAN TO TELL THE MECHANIC THAT I DID NOT HAVE THAT TYPE OF MONEY AND THAT I WILL COME GET MY VEHICLE THE NEXT DAY BECAUSE I WAS AT WORK SO THE NEXT DAY WHILE I WAS AT WORK I GET A PHONE CALL FROM THE MECHANIC AT THAT FORD DEALERSHIP AND HE TELLS ME THAT MY CAR IS READY TO BE PICKED UP AND THAT THE ISSUE WAS FIXED I BEGAN TO REPEAT MYSELF TO THE MECHANIC THAT I DID NOT WANT TO PROCEED WITH THE SIX OF MY VEHICLE BECAUSE I DID NOT HAVE THE MONEY I ALSO STRESS THIS AT THE FORD DEALERSHIP WHERE I HAD TO LEAVE MY CAR FOR THREE WEEKS AT THE DEALERSHIP BECAUSE I DID NOT HAVE THE MONEY AND HAD TO STRUGGLE TO FIND THE MONEY TO GET MY VEHICLE BACK BECAUSE THE FIX WAS ALREADY DONE AND AFTER I CAME UP WITH THE MONEY TO DAYS LATER I STARTED HAVING TRANSMISSION FAULT ISSUES WITH MY VEHICLE SO IS THERE ANYWAY FOR IT CAN REIMBURSE ME BACK MY MONEY OR FIX MY CAR FREE OF CHARGE BECAUSE I WAS HAVING THE SAME ISSUE

Jan 8, 2021 120,000 mi

BACK IN MARCH 2020 I BEGIN TO HAVE TRANSMISSION ISSUES SO I TOOK MY CAR TO THE FORD DEALERSHIP AND WITH THAT BEING SAID THE MECHANIC PROCEEDED TO TELL ME THAT THEY HAD TO REBUILD A CLUTCH IN MY TRANSMISSION AND THAT THE COST OF THE FIX WAS GOING TO BE $2600 I BEGAN TO TELL THE MECHANIC THAT I DID NOT HAVE THAT TYPE OF MONEY AND THAT I WILL COME GET MY VEHICLE THE NEXT DAY BECAUSE I WAS AT WORK SO THE NEXT DAY WHILE I WAS AT WORK I GET A PHONE CALL FROM THE MECHANIC AT THAT FORD DEALERSHIP AND HE TELLS ME THAT MY CAR IS READY TO BE PICKED UP AND THAT THE ISSUE WAS FIXED I BEGAN TO REPEAT MYSELF TO THE MECHANIC THAT I DID NOT WANT TO PROCEED WITH THE SIX OF MY VEHICLE BECAUSE I DID NOT HAVE THE MONEY I ALSO STRESS THIS AT THE FORD DEALERSHIP WHERE I HAD TO LEAVE MY CAR FOR THREE WEEKS AT THE DEALERSHIP BECAUSE I DID NOT HAVE THE MONEY AND HAD TO STRUGGLE TO FIND THE MONEY TO GET MY VEHICLE BACK BECAUSE THE FIX WAS ALREADY DONE AND AFTER I CAME UP WITH THE MONEY TO DAYS LATER I STARTED HAVING TRANSMISSION FAULT ISSUES WITH MY VEHICLE SO IS THERE ANYWAY FOR IT CAN REIMBURSE ME BACK MY MONEY OR FIX MY CAR FREE OF CHARGE BECAUSE I WAS HAVING THE SAME ISSUE

Jan 5, 2021 63,313 mi

CAR STARTED TRYING TO SHUT OFF RANDOMLY AND ACCELERATED AND DECELERATED, THEN CAR WOULDN'T START WAS TOLD THE CLUTCH WAS STUCK SOUNDS LIKE A RECALL I SAW ONLINE.

Jan 5, 2021 63,313 mi

CAR STARTED TRYING TO SHUT OFF RANDOMLY AND ACCELERATED AND DECELERATED, THEN CAR WOULDN'T START WAS TOLD THE CLUTCH WAS STUCK SOUNDS LIKE A RECALL I SAW ONLINE.

Dec 30, 2020

THE CAR WOULDN'T SHIFT GEARS NO REVERSE AND WHEN IT FINALLY DID GO INTO DRIVE ONLY 11 MPH

Dec 30, 2020 60,000 mi

A KNOWN DEFECT WITH THE CLUTCH IS CAUSING THE TRANSMISSION TO SLIP WHEN SWITCHING GEARS. FORD KNOWS ABOUT THIS DEFECT AND YET DID NOT ISSUE A RECALL/EXTENDED WARRANTY FOR ALL OF THE TRANSMISSIONS AFFECTED, ONLY SOME. IT'S A $1500-$2000 REPAIR AND IT'S RIDICULOUS THAT WE SHOULD HAVE TO PAY FOR THEIR FAULTY MACHINERY.

Dec 30, 2020

THE CAR WOULDN'T SHIFT GEARS NO REVERSE AND WHEN IT FINALLY DID GO INTO DRIVE ONLY 11 MPH

Dec 30, 2020 60,000 mi

A KNOWN DEFECT WITH THE CLUTCH IS CAUSING THE TRANSMISSION TO SLIP WHEN SWITCHING GEARS. FORD KNOWS ABOUT THIS DEFECT AND YET DID NOT ISSUE A RECALL/EXTENDED WARRANTY FOR ALL OF THE TRANSMISSIONS AFFECTED, ONLY SOME. IT'S A $1500-$2000 REPAIR AND IT'S RIDICULOUS THAT WE SHOULD HAVE TO PAY FOR THEIR FAULTY MACHINERY.

Dec 18, 2020 65,000 mi

VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP. ON SEVERAL OCCASIONS MY VEHICLE HAS STALLED WHILE ACCELERATING ONTO THE FREEWAY, PUTTING ME AT RISK OF BEING REAR ENDED. I TOOK MY FORD FOCUS IN TO A FORD DEALERSHIP AND WAS INFORMED THAT MY CLUTCH HAD FAILED, BUT THAT IT ALSO HAD PREVIOUSLY BEEN REPLACED JUST 2.5 YEARS PRIOR. MY CAR IS A 2016 WITH UNDER 70,000 MILES. I WAS INFORMED OF A LAWSUIT INVOLVING THE TRANSMISSION IN THE FORD FOCUS FOR THE YEAR OF MY VEHICLE, BUT WAS THEN ADVISED THAT MY TRANSMISSION IS NOT ELIGIBLE FOR THE SETTLEMENT AND REPLACEMENT. I HAVE KEPT UP ON REGULAR OIL CHANGES AND VEHICLE MAINTENANCE. THE CLUTCH SHOULD NOT FAIL TWICE WITHIN 3 YEARS.

Dec 18, 2020 65,000 mi

VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP. ON SEVERAL OCCASIONS MY VEHICLE HAS STALLED WHILE ACCELERATING ONTO THE FREEWAY, PUTTING ME AT RISK OF BEING REAR ENDED. I TOOK MY FORD FOCUS IN TO A FORD DEALERSHIP AND WAS INFORMED THAT MY CLUTCH HAD FAILED, BUT THAT IT ALSO HAD PREVIOUSLY BEEN REPLACED JUST 2.5 YEARS PRIOR. MY CAR IS A 2016 WITH UNDER 70,000 MILES. I WAS INFORMED OF A LAWSUIT INVOLVING THE TRANSMISSION IN THE FORD FOCUS FOR THE YEAR OF MY VEHICLE, BUT WAS THEN ADVISED THAT MY TRANSMISSION IS NOT ELIGIBLE FOR THE SETTLEMENT AND REPLACEMENT. I HAVE KEPT UP ON REGULAR OIL CHANGES AND VEHICLE MAINTENANCE. THE CLUTCH SHOULD NOT FAIL TWICE WITHIN 3 YEARS.

Dec 6, 2020 100,618 mi

MY 2016 FORD FOCUS HAS A SHUTTER COMING FROM THE DUAL CLUTCH AUTOMATIC TRANSMISSION WHEN I START FROM A STOP.

Dec 6, 2020 100,618 mi

MY 2016 FORD FOCUS HAS A SHUTTER COMING FROM THE DUAL CLUTCH AUTOMATIC TRANSMISSION WHEN I START FROM A STOP.

Dec 3, 2020 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION STARTED SLIPPING. THE CONTACT PULLED INTO A NEARBY PARKING LOT AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE OR ANY OTHER GEAR. THE VEHICLE WAS TOWED TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792; (828) 693-4281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE TRANSMISSION MODULE HAD PREVIOUSLY BEEN REPLACED, AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Dec 3, 2020 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION STARTED SLIPPING. THE CONTACT PULLED INTO A NEARBY PARKING LOT AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE OR ANY OTHER GEAR. THE VEHICLE WAS TOWED TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792; (828) 693-4281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE TRANSMISSION MODULE HAD PREVIOUSLY BEEN REPLACED, AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Nov 29, 2020 53,624 mi

CAR WOULD NOT START, BATTERY TESTED FINE. THE CAR GAVE A MSG OF TRANSMISSION FAULT. THIS HAS HAPPENED TWICE. AFTER THE FIRST TIME I TOOK IT TO THE DEALER. THEY RAN TEST NOT FINDING ANYTHING WRONG. LESS THAN 24 HOURS LATER IT HAPPENED AGAIN AT NIGHT LIGHTS AND GAGES FLICKER SAME MSG. BUT SOMETHING SEEMED TO ARCH UNDER THE HOOD

Nov 29, 2020 53,624 mi

CAR WOULD NOT START, BATTERY TESTED FINE. THE CAR GAVE A MSG OF TRANSMISSION FAULT. THIS HAS HAPPENED TWICE. AFTER THE FIRST TIME I TOOK IT TO THE DEALER. THEY RAN TEST NOT FINDING ANYTHING WRONG. LESS THAN 24 HOURS LATER IT HAPPENED AGAIN AT NIGHT LIGHTS AND GAGES FLICKER SAME MSG. BUT SOMETHING SEEMED TO ARCH UNDER THE HOOD

Nov 28, 2020

I BOUGHT A 2016 FORD FOCUS IN OCTOBER OF 2017 IT JUST STOPPED RUNNING ABOUT A MONTH AGO I TOOK IT TO A MECHANIC AND HE SAID THE TRANSMISSION WAS "DONE" I AM SEVERLY CONFUSED I HAVE KEPT UP ON ALL OIL CHANGES FOR 3 YEARS I STARTED EXPERIENCING SOME ENGINE MISSES I HAVE DONE THE RESEARCH AND I KNOW THAT THE TRANSMISSION ON THIS MAKE AND MODEL HAS BEEN DEFECTIVE I STILL OWE ON THIS CAR , II CANT GET ANYONE FROM FORD TO COMMUNICATE WITH ME TO FIX THIS ISSUE THE CAR IS ONLY 3 YEARS OLD WITH 90,000 MILES I BOUGHT THE CAR WITH 60,000 MILES I AM SEEKING HELP TO FIX A MANUFACTURER PROBLEM

Nov 28, 2020

I BOUGHT A 2016 FORD FOCUS IN OCTOBER OF 2017 IT JUST STOPPED RUNNING ABOUT A MONTH AGO I TOOK IT TO A MECHANIC AND HE SAID THE TRANSMISSION WAS "DONE" I AM SEVERLY CONFUSED I HAVE KEPT UP ON ALL OIL CHANGES FOR 3 YEARS I STARTED EXPERIENCING SOME ENGINE MISSES I HAVE DONE THE RESEARCH AND I KNOW THAT THE TRANSMISSION ON THIS MAKE AND MODEL HAS BEEN DEFECTIVE I STILL OWE ON THIS CAR , II CANT GET ANYONE FROM FORD TO COMMUNICATE WITH ME TO FIX THIS ISSUE THE CAR IS ONLY 3 YEARS OLD WITH 90,000 MILES I BOUGHT THE CAR WITH 60,000 MILES I AM SEEKING HELP TO FIX A MANUFACTURER PROBLEM

Nov 18, 2020 70,000 mi

THE CLUTCH HAS BEEN REPLACED TWICE IN THE CAR FOR SHUDDERING AND SHIFTING HARD, NOW IT IS DOING IT A THIRD TIME AND WE HAVE BEEN TOLD ITS JUST OUT OF THE 1 YEAR WARRANTY OF THE 2ND CLUTCH ASSEMBLY INSTALLED AND WE DON'T QUALIFY FOR THE CLASS ACTION LAWSUIT. THE CAR IS NOT SAFE TO DRIVE AND SHUDDERS SO BAD WHEN ACCELERATING THAT IT SHAKES THE WHOLE CAR. I DO NOT FEEL SAFE DRIVING THE CAR AND FORD CUSTOMER SERVICE TOLD ME THERE IS NOTHING THEY CAN DO. WE CAN REPLACE THE CLUTCH AGAIN FOR 1500.00 OUR COST...WHY WOULD WE PAY WHEN ITS BEEN REPLACED TWICE SINCE WE PURCHASED THE CAR IN 2017. WHEN ACCELERATING AT A STOPLIGHT THE CAR STUTTERS AND TRIES TO SHUT DOWN GOING INTO NEUTRAL...THIS CAUSED SOMEONE TO ALMOST HIT OUR DAUGHTER. THIS HAPPENED WHILE ACCELERATING FROM A STOP LIGHT ON A BUSY ROADWAY. I AM NOW FEARFUL OF IT HAPPENING AGAIN.

Nov 18, 2020 70,000 mi

THE CLUTCH HAS BEEN REPLACED TWICE IN THE CAR FOR SHUDDERING AND SHIFTING HARD, NOW IT IS DOING IT A THIRD TIME AND WE HAVE BEEN TOLD ITS JUST OUT OF THE 1 YEAR WARRANTY OF THE 2ND CLUTCH ASSEMBLY INSTALLED AND WE DON'T QUALIFY FOR THE CLASS ACTION LAWSUIT. THE CAR IS NOT SAFE TO DRIVE AND SHUDDERS SO BAD WHEN ACCELERATING THAT IT SHAKES THE WHOLE CAR. I DO NOT FEEL SAFE DRIVING THE CAR AND FORD CUSTOMER SERVICE TOLD ME THERE IS NOTHING THEY CAN DO. WE CAN REPLACE THE CLUTCH AGAIN FOR 1500.00 OUR COST...WHY WOULD WE PAY WHEN ITS BEEN REPLACED TWICE SINCE WE PURCHASED THE CAR IN 2017. WHEN ACCELERATING AT A STOPLIGHT THE CAR STUTTERS AND TRIES TO SHUT DOWN GOING INTO NEUTRAL...THIS CAUSED SOMEONE TO ALMOST HIT OUR DAUGHTER. THIS HAPPENED WHILE ACCELERATING FROM A STOP LIGHT ON A BUSY ROADWAY. I AM NOW FEARFUL OF IT HAPPENING AGAIN.

Nov 10, 2020 Crash 52,288 mi

TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT OF THE DRIVER SIDE OF THE VEHICLE IMPACTED THE RIGHT REAR OF ANOTHER VEHICLE WITH THE FRONT LEFT AND STATED THAT THE WHOLE FRONT SHEARED OFF, CAUSED THE VEHICLE TO GO INTO A SPIN. THE VEHICLE IMPACTED A STREET SIGN. AND SIX UNIT MAILBOX STATION WHICH CAUSES THE STREET SING TO COME THRU THE REAR WINDOW OF THE VEHICLE BROKEN THE GLASS. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE BRUISES FROM THE SEAT BELT, ARM NECK, BACK INJURIES AND HAD TO SEEK MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES AND WOULD SEEK MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES, THE CONTACT MENTION THAT THE DRIVER DECLINED MEDICAL TREATMENT AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT MENTION THAT THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION AND POWER TRAIN FAILURES SEVERAL TIMES DUE TO THE VEHICLE FAILED TO ACCELERATED AND WAS REPAIRED OF UNKNOWN RECALLS FOR THOSE FAILURES. THE VEHICLE WAS TOWED TO GEICO INSURANCE SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,288.

Nov 10, 2020 72,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF A FRIEND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210) FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT COVERED UNDER WARRANTY OR BY A CUSTOMER SATISFACTION PROGRAM. THE CONTACT WAS ALSO MADE AWARE OF AN ONGOING INVESTIGATION INTO THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER AND REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *BF*JB

Nov 10, 2020 Crash 52,288 mi

TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT OF THE DRIVER SIDE OF THE VEHICLE IMPACTED THE RIGHT REAR OF ANOTHER VEHICLE WITH THE FRONT LEFT AND STATED THAT THE WHOLE FRONT SHEARED OFF, CAUSED THE VEHICLE TO GO INTO A SPIN. THE VEHICLE IMPACTED A STREET SIGN. AND SIX UNIT MAILBOX STATION WHICH CAUSES THE STREET SING TO COME THRU THE REAR WINDOW OF THE VEHICLE BROKEN THE GLASS. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE BRUISES FROM THE SEAT BELT, ARM NECK, BACK INJURIES AND HAD TO SEEK MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES AND WOULD SEEK MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES, THE CONTACT MENTION THAT THE DRIVER DECLINED MEDICAL TREATMENT AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT MENTION THAT THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION AND POWER TRAIN FAILURES SEVERAL TIMES DUE TO THE VEHICLE FAILED TO ACCELERATED AND WAS REPAIRED OF UNKNOWN RECALLS FOR THOSE FAILURES. THE VEHICLE WAS TOWED TO GEICO INSURANCE SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,288.

Nov 10, 2020 72,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF A FRIEND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210) FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT COVERED UNDER WARRANTY OR BY A CUSTOMER SATISFACTION PROGRAM. THE CONTACT WAS ALSO MADE AWARE OF AN ONGOING INVESTIGATION INTO THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER AND REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *BF*JB

Nov 6, 2020 19,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO CORRECTLY SHIFT BETWEEN FIRST AND SECOND GEARS, CAUSING THE RPMS TO INCREASE. ADDITIONALLY, WHILE DRIVING, THE VEHICLE FAILED TO IMMEDIATELY RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRESTON FORD LOCATED AT 1300 E STATE ST, SHARON, PA 16146, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACTED INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR THE SAME FAILURE AND THE CLUTCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 19,000.

Nov 6, 2020 19,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO CORRECTLY SHIFT BETWEEN FIRST AND SECOND GEARS, CAUSING THE RPMS TO INCREASE. ADDITIONALLY, WHILE DRIVING, THE VEHICLE FAILED TO IMMEDIATELY RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRESTON FORD LOCATED AT 1300 E STATE ST, SHARON, PA 16146, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACTED INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR THE SAME FAILURE AND THE CLUTCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 19,000.

Nov 5, 2020 49,000 mi

I WAS DRIVING MY VEHICLE ON A CITY STREET AND THE CAR STALLED ON THE ROAD AND I HAD TO COAST ONTO A SAFE SPOT.THE CAR WOULD NOT TURN BACK ON FOR OVER AN HOUR THEN IT STALLED ONCE MORE AND WOULD NOT TURN ON. THE DEALERSHIP SAID THEY FIXED THE PROBLEM BUT IT CONTINUES TO STALL WHILE DRIVING. WE CAN NOT FIND THE PROBLEM.

Nov 5, 2020 49,000 mi

I WAS DRIVING MY VEHICLE ON A CITY STREET AND THE CAR STALLED ON THE ROAD AND I HAD TO COAST ONTO A SAFE SPOT.THE CAR WOULD NOT TURN BACK ON FOR OVER AN HOUR THEN IT STALLED ONCE MORE AND WOULD NOT TURN ON. THE DEALERSHIP SAID THEY FIXED THE PROBLEM BUT IT CONTINUES TO STALL WHILE DRIVING. WE CAN NOT FIND THE PROBLEM.

Nov 1, 2020

THE VEHICLE WAS UNDER HALF A TANK PF FUEL AND BEGAM TO SPUTTER AND JOLT AMD DIES. IT STARTED BUT CRANKED LONG AND HARD. THIS HAPPENS WHENEVER THE FUEL IS AT HALF OR BELOW. I SEARCHED MY VIN IT SAYS THE FUEL RSCALL ISN'T A ISSUE BIT ITS DOING EXACTLY THAT.

Nov 1, 2020 14,000 mi

TRANSMISSION SLIPS AND STALLS WHEN INCREASING SPEEDS OR DOESNT SHIFT AT ALL. I WAS ON THE HIGHWAY AND HAD TO PULL OFF DO TO IT STALLED OUT 4 TIMES NOTE THIS IS AN AUTOMATIC TRANSMISSION AND IT SLIPS AND STALLS OR DOESNT SHIFT AT ALL. WHEN THIS STARTED IT WAS AT 14000 MILES AND NOW ITS AT 16568 MILES AND ITS NOW STALLING.

Nov 1, 2020

THE VEHICLE WAS UNDER HALF A TANK PF FUEL AND BEGAM TO SPUTTER AND JOLT AMD DIES. IT STARTED BUT CRANKED LONG AND HARD. THIS HAPPENS WHENEVER THE FUEL IS AT HALF OR BELOW. I SEARCHED MY VIN IT SAYS THE FUEL RSCALL ISN'T A ISSUE BIT ITS DOING EXACTLY THAT.

Nov 1, 2020 14,000 mi

TRANSMISSION SLIPS AND STALLS WHEN INCREASING SPEEDS OR DOESNT SHIFT AT ALL. I WAS ON THE HIGHWAY AND HAD TO PULL OFF DO TO IT STALLED OUT 4 TIMES NOTE THIS IS AN AUTOMATIC TRANSMISSION AND IT SLIPS AND STALLS OR DOESNT SHIFT AT ALL. WHEN THIS STARTED IT WAS AT 14000 MILES AND NOW ITS AT 16568 MILES AND ITS NOW STALLING.

Oct 30, 2020 50,000 mi

MANUFACTURER RECALL #18S32 NHTSA RECALL #18V735 I WAS DRIVING HOME FROM WORK. I WAS PROBABLY ABOUT A MILE AND HALF AWAY FROM MY WORK. I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN AND PREPARE TO STOP. ALL OF A SUDDEN, THE DISPLAY SHOWS "NOT IN DRIVE" WHEN IT OBVIOUSLY WAS OR I WOULDN'T BE MOVING... NEXT THING, LIGHTS/ELECTRONICS WERE FLICKERING AND CAR JUST TURNED OFF IN DRIVE. WHAT WAS REALLY SCARY AND ALMOST COSTED ME MY LIFE WAS MY HAZARDS WERE NOT DISPLAYING TO SURROUNDING DRIVERS THERE WERE A FEW TIMES WHEN I GOT YELLED OR HONKED AT BUT 1 OR 2 TIMES I ALMOST GOT RAN OVER.... AFTER MY FRIEND CAME TO HELP ME PUSH IT OUT OF ROAD, HE GOT IT IN PARK, RESTARTED AND GOT CAR STARTING AGAIN.... WE TOOK THE CAR TO OUR FAMILY MECHANIC AND HE TOOK A LOOK AT IT. HE WAS GOING TO CHARGE ME A LOT FOR THE PART NEEDED TO GET FIXED. WHICH BROUGHT ME TO GO SEE IF I CAN FIND A PART FOR CHEAPER OR A MECHANIC FOR CHEAPER. THAT'S WHEN I DISCOVERED ABOUT THIS VIN AND CAR RECALL.

Oct 30, 2020 50,000 mi

MANUFACTURER RECALL #18S32 NHTSA RECALL #18V735 I WAS DRIVING HOME FROM WORK. I WAS PROBABLY ABOUT A MILE AND HALF AWAY FROM MY WORK. I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN AND PREPARE TO STOP. ALL OF A SUDDEN, THE DISPLAY SHOWS "NOT IN DRIVE" WHEN IT OBVIOUSLY WAS OR I WOULDN'T BE MOVING... NEXT THING, LIGHTS/ELECTRONICS WERE FLICKERING AND CAR JUST TURNED OFF IN DRIVE. WHAT WAS REALLY SCARY AND ALMOST COSTED ME MY LIFE WAS MY HAZARDS WERE NOT DISPLAYING TO SURROUNDING DRIVERS THERE WERE A FEW TIMES WHEN I GOT YELLED OR HONKED AT BUT 1 OR 2 TIMES I ALMOST GOT RAN OVER.... AFTER MY FRIEND CAME TO HELP ME PUSH IT OUT OF ROAD, HE GOT IT IN PARK, RESTARTED AND GOT CAR STARTING AGAIN.... WE TOOK THE CAR TO OUR FAMILY MECHANIC AND HE TOOK A LOOK AT IT. HE WAS GOING TO CHARGE ME A LOT FOR THE PART NEEDED TO GET FIXED. WHICH BROUGHT ME TO GO SEE IF I CAN FIND A PART FOR CHEAPER OR A MECHANIC FOR CHEAPER. THAT'S WHEN I DISCOVERED ABOUT THIS VIN AND CAR RECALL.

Oct 29, 2020 78,000 mi

CAR WAS HESITANT TO GO AND SKIPPING AND MAKES AWFUL NOISE ON THE PASSENGER SIDE FRONT WHEN ON HIGHWAY ROAD NOISE. DEALER REPLACED CLUTCH AND SEALS AND DID A TRANSMISSION SERVICE. NOTHING WAS DONE ABOUT THE AWFUL ROAD NOISE

Oct 29, 2020 78,000 mi

CAR WAS HESITANT TO GO AND SKIPPING AND MAKES AWFUL NOISE ON THE PASSENGER SIDE FRONT WHEN ON HIGHWAY ROAD NOISE. DEALER REPLACED CLUTCH AND SEALS AND DID A TRANSMISSION SERVICE. NOTHING WAS DONE ABOUT THE AWFUL ROAD NOISE

Oct 28, 2020 81,500 mi

WAS DRIVING DOWN THE INTERSTATE AT ROUGHLY 80 MILES PER HOUR WHEN THE CHECK ENGINE LIGHT CAME ON. ENGINE LOST POWER AND WOULD NOT ACCELERATE. ENGINE STARTED MAKING A LOUD NOISE. CAR WILL STILL START BUT IS NOT DRIVABLE AND ENGINE HAS NO OIL PRESSURE AND MECHANIC SAID IT DOWNSHIFTED TO 4TH GEAR AT 83 MPH. CAR HAS BEEN SERVICED REGULARLY AND HAS GIVEN NO INDICATION OF ENGINE PROBLEMS. WAS QUOTED $4500 AT FIRST FORD DEALERSHIP TO REPAIR CAR WITH A USED MOTOR WITH EQUAL MILEAGE. 2ND FORD DEALERSHIP QUOTED $3700 WITH REBUILT MOTOR. HAS BEEN LOOKED OVER BY 2 MECHANICS INCLUDING FORDS AND OTHER THAN READING DIAGNOSTICS NOBODY CAN PROVIDE A REASON THE OIL PRESSURE DROPPED OR WHY THE CAR DOWNSHIFTED INTO 4TH GEAR UPING THE RPM'S CAUSING ENGINE PROBLEMS. THEY SAID THERE IS NO OTHER PROBLEMS WITH THE CAR AT THIS POINT OTHER THAN THE ENGINE. VERY NO SMART TO REPLACE AN ENGINE WITHOUT KNOWING THE WHAT CAUSED THE INITIAL ONE TO FAIL.

Oct 28, 2020 81,500 mi

WAS DRIVING DOWN THE INTERSTATE AT ROUGHLY 80 MILES PER HOUR WHEN THE CHECK ENGINE LIGHT CAME ON. ENGINE LOST POWER AND WOULD NOT ACCELERATE. ENGINE STARTED MAKING A LOUD NOISE. CAR WILL STILL START BUT IS NOT DRIVABLE AND ENGINE HAS NO OIL PRESSURE AND MECHANIC SAID IT DOWNSHIFTED TO 4TH GEAR AT 83 MPH. CAR HAS BEEN SERVICED REGULARLY AND HAS GIVEN NO INDICATION OF ENGINE PROBLEMS. WAS QUOTED $4500 AT FIRST FORD DEALERSHIP TO REPAIR CAR WITH A USED MOTOR WITH EQUAL MILEAGE. 2ND FORD DEALERSHIP QUOTED $3700 WITH REBUILT MOTOR. HAS BEEN LOOKED OVER BY 2 MECHANICS INCLUDING FORDS AND OTHER THAN READING DIAGNOSTICS NOBODY CAN PROVIDE A REASON THE OIL PRESSURE DROPPED OR WHY THE CAR DOWNSHIFTED INTO 4TH GEAR UPING THE RPM'S CAUSING ENGINE PROBLEMS. THEY SAID THERE IS NO OTHER PROBLEMS WITH THE CAR AT THIS POINT OTHER THAN THE ENGINE. VERY NO SMART TO REPLACE AN ENGINE WITHOUT KNOWING THE WHAT CAUSED THE INITIAL ONE TO FAIL.

Oct 17, 2020 27,000 mi

VEHICLE SPUTTERS ON TAKE OFF FROM STOP OR A SLOW DOWN BACK TO TAKE OFF. HAS HAD TRANSMISSION CLUTCH REPLACED AS WELL AS SPARK PLUGS, FUEL INJECTORS CLEANED, BATTERY, ALTERNATOR. FORD SAYS IT'S HOW THEIR TRANSMISSIONS WORK BUT IT HAS ALMOST CAUSED ME TO HAVE MANY WRECKS. NOW THAT I AM PAST THEIR 'WARRANTY' PERIOD THEY WON'T EVEN LOOK AT IT WITHOUT CHARGING ME EVEN WITH THE SAME ISSUES SINCE I PURCHASED THE CAR.

Oct 17, 2020 27,000 mi

VEHICLE SPUTTERS ON TAKE OFF FROM STOP OR A SLOW DOWN BACK TO TAKE OFF. HAS HAD TRANSMISSION CLUTCH REPLACED AS WELL AS SPARK PLUGS, FUEL INJECTORS CLEANED, BATTERY, ALTERNATOR. FORD SAYS IT'S HOW THEIR TRANSMISSIONS WORK BUT IT HAS ALMOST CAUSED ME TO HAVE MANY WRECKS. NOW THAT I AM PAST THEIR 'WARRANTY' PERIOD THEY WON'T EVEN LOOK AT IT WITHOUT CHARGING ME EVEN WITH THE SAME ISSUES SINCE I PURCHASED THE CAR.

Oct 15, 2020 60,200 mi

VEHICLE EXPERIENCES A HEAVY SHUDDER WHEN ACCELERATING. IT WILL ALSO JUMP FORWARD WHEN CHANGING GEARS. NEVER RECEIVED UPDATES, RECALL OR SAFETY NOTICES FROM FORD. CALLED DEALERSHIP ON SEVERAL OCCASIONS AND WAS TOLD IT'S HOW THE CAR DRIVES. TIME GOES ON AND THE PROBLEM GETS WORSE. I BRING IT INTO FORD DEALERSHIP AND THEY TELL ME MY CLUTCH IS CHANGING AT 500RPM AS OPPOSED TO 250 RPM. MY MILEAGE WAS 60,200 WHEN I ARRIVED. THEY TOLD ME THEY WILL NOT COVER THIS COST EVEN THOUGH THE PROBLEM STARTED WELL BEFORE THE WARRANTY. ESTIMATED REPAIR IS $2,400 ON A CAR I OWE $9,000 ON. THIS IS A NIGHTMARE.

Oct 15, 2020 60,200 mi

VEHICLE EXPERIENCES A HEAVY SHUDDER WHEN ACCELERATING. IT WILL ALSO JUMP FORWARD WHEN CHANGING GEARS. NEVER RECEIVED UPDATES, RECALL OR SAFETY NOTICES FROM FORD. CALLED DEALERSHIP ON SEVERAL OCCASIONS AND WAS TOLD IT'S HOW THE CAR DRIVES. TIME GOES ON AND THE PROBLEM GETS WORSE. I BRING IT INTO FORD DEALERSHIP AND THEY TELL ME MY CLUTCH IS CHANGING AT 500RPM AS OPPOSED TO 250 RPM. MY MILEAGE WAS 60,200 WHEN I ARRIVED. THEY TOLD ME THEY WILL NOT COVER THIS COST EVEN THOUGH THE PROBLEM STARTED WELL BEFORE THE WARRANTY. ESTIMATED REPAIR IS $2,400 ON A CAR I OWE $9,000 ON. THIS IS A NIGHTMARE.

Oct 9, 2020 86,000 mi

CAR IS SHUTTERING FEELS LIKE IT WILL STALL. HESITATION UPON ACCELERATION AND HIGH RPM

Oct 9, 2020 86,000 mi

CAR IS SHUTTERING FEELS LIKE IT WILL STALL. HESITATION UPON ACCELERATION AND HIGH RPM

Oct 7, 2020 73,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN STOP AND GO TRAFFIC, A WARNING MESSAGE THAT READ, "TRANSMISSION OVERHEATED, PULL OVER" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AFTER 5 MINUTES AND RESUMED NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT TRANSMISSION SPECIALIST WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO MOORESVILLE FORD (151 E PLAZA DR, MOORESVILLE, NC 28115) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Oct 7, 2020 73,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN STOP AND GO TRAFFIC, A WARNING MESSAGE THAT READ, "TRANSMISSION OVERHEATED, PULL OVER" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AFTER 5 MINUTES AND RESUMED NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT TRANSMISSION SPECIALIST WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO MOORESVILLE FORD (151 E PLAZA DR, MOORESVILLE, NC 28115) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Sep 29, 2020

SHAFFER FORD -I WAS TOLD THEY FIXED THE RECALL ON MY FORD FOCUS, I DONT THINK THEY DID.

Sep 29, 2020

SHAFFER FORD -I WAS TOLD THEY FIXED THE RECALL ON MY FORD FOCUS, I DONT THINK THEY DID.

Sep 25, 2020 107,000 mi

I HAVE BEEN 3 TIMES IN FORD BY PROBLEM WITH THE CLUTCH, THE LAST TIME THEY SAID THAT THE INSURE DON'T PAY ANY MORE AND I NEED TO PAY TO FIX IT BY 2350$. IF I FIXED IT BEFORE, WITCH ONE WILL BE THE GUARANTEED, BECAUSE THEY GAVE ME THE LAST TIME BUT THEY DON'T WANT TO COVER NOW, YOU CAN FEEL THAT THE CAR LOST POWER, THIS SLIP INSIDE THE TRANSMITION

Sep 25, 2020 107,000 mi

I HAVE BEEN 3 TIMES IN FORD BY PROBLEM WITH THE CLUTCH, THE LAST TIME THEY SAID THAT THE INSURE DON'T PAY ANY MORE AND I NEED TO PAY TO FIX IT BY 2350$. IF I FIXED IT BEFORE, WITCH ONE WILL BE THE GUARANTEED, BECAUSE THEY GAVE ME THE LAST TIME BUT THEY DON'T WANT TO COVER NOW, YOU CAN FEEL THAT THE CAR LOST POWER, THIS SLIP INSIDE THE TRANSMITION

Sep 20, 2020 25,000 mi

WHEN PULLING OFF FROM A STANDSTILL THE TRANSMISSION SLIPS AND JERKS. THIS PROBLEM DOES,NT HAPPEN EVERY TIME BUT IT APPEARS TO BE WORSE WHEN THERE ARE PASSENGERS IN THE CAR. THE DATE BELOW IS THE LAST TIME IT HAPPENED. HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY SAID IT DID OK WHEN THEY DROVE IT.

Sep 20, 2020 25,000 mi

WHEN PULLING OFF FROM A STANDSTILL THE TRANSMISSION SLIPS AND JERKS. THIS PROBLEM DOES,NT HAPPEN EVERY TIME BUT IT APPEARS TO BE WORSE WHEN THERE ARE PASSENGERS IN THE CAR. THE DATE BELOW IS THE LAST TIME IT HAPPENED. HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY SAID IT DID OK WHEN THEY DROVE IT.

Sep 19, 2020 13,346 mi

I WAS ON THE WAY DRIVING TO FIESTA FORD IN INDIO TO GET MY TRANSMISSION FIXED I HAD NO OTHER WAY TO GET IT TOWED DOWN THERE THAT MY WARRANTY,PATRIOT WARRANTY DECIDED NOT TO FIX MY CAR AFTER HAVING MY CAR FOR 2 WEEKS REMIND YOU I'M A CAREGIVER SO DRIVING ON THE WAY YOU KNOW MY TRANSMISSION IS GONE IT STARTLED ON ME AND A DIESEL NEARLY HIT MEI'VE BEEN TRYING TO FIND THE RECALL ON ON THE TRANSMISSION BUT THEY SAID THAT IT'S TOO LATE THE TRANSMISSION BEEN MESSED UP SINCE THE DAY THAT I GOT IT IT WAS A USED CAR I GOT IT FROM COACHELLA VOLKSWAGEN

Sep 19, 2020 13,346 mi

I WAS ON THE WAY DRIVING TO FIESTA FORD IN INDIO TO GET MY TRANSMISSION FIXED I HAD NO OTHER WAY TO GET IT TOWED DOWN THERE THAT MY WARRANTY,PATRIOT WARRANTY DECIDED NOT TO FIX MY CAR AFTER HAVING MY CAR FOR 2 WEEKS REMIND YOU I'M A CAREGIVER SO DRIVING ON THE WAY YOU KNOW MY TRANSMISSION IS GONE IT STARTLED ON ME AND A DIESEL NEARLY HIT MEI'VE BEEN TRYING TO FIND THE RECALL ON ON THE TRANSMISSION BUT THEY SAID THAT IT'S TOO LATE THE TRANSMISSION BEEN MESSED UP SINCE THE DAY THAT I GOT IT IT WAS A USED CAR I GOT IT FROM COACHELLA VOLKSWAGEN

Sep 16, 2020 79,552 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED BETWEEN SHIFTING GEARS. NO WARING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A LETTER HE RECEIVED FROM FORD FOR THE REPAIR OF THE CLUTCH ASSEMBLY AND HARDWARE, AND THE REPLACEMENT OF THE CLUTCH MODULATOR. THE CONTACT STATED THAT THE REPAIR WAS NOT DUE TO A RECALL. THE VEHICLE WAS TAKEN TO THE NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251), AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY FOR THE REPAIR OF THE TRANSMISSION CLUTCH AND HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 79,552.

Sep 16, 2020 79,552 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED BETWEEN SHIFTING GEARS. NO WARING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A LETTER HE RECEIVED FROM FORD FOR THE REPAIR OF THE CLUTCH ASSEMBLY AND HARDWARE, AND THE REPLACEMENT OF THE CLUTCH MODULATOR. THE CONTACT STATED THAT THE REPAIR WAS NOT DUE TO A RECALL. THE VEHICLE WAS TAKEN TO THE NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251), AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY FOR THE REPAIR OF THE TRANSMISSION CLUTCH AND HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 79,552.

Sep 14, 2020

THE AFFECTED VEHICLES ARE 2011 TO 2016 FIESTAS AND 2012 TO 2016 FOCUS MODELS. THE POWERSHIFT TRANSMISSION IS A SIX-SPEED DUAL-CLUTCH AUTOMATIC, AND COMPLAINTS ABOUT THE GEARBOX INCLUDE STUMBLING, SHUDDERING, ROUGH SHIFTS, HESITATION, AND PREMATURE WEAR.MAR 6, 2020 DOES THIS APPLY TOWARDS MY CAR MAKE & MODEL????

Sep 14, 2020

THE AFFECTED VEHICLES ARE 2011 TO 2016 FIESTAS AND 2012 TO 2016 FOCUS MODELS. THE POWERSHIFT TRANSMISSION IS A SIX-SPEED DUAL-CLUTCH AUTOMATIC, AND COMPLAINTS ABOUT THE GEARBOX INCLUDE STUMBLING, SHUDDERING, ROUGH SHIFTS, HESITATION, AND PREMATURE WEAR.MAR 6, 2020 DOES THIS APPLY TOWARDS MY CAR MAKE & MODEL????

Sep 8, 2020 61,000 mi

CAR IS ONLY 4 YEARS AND IT'S SPUTTERS,LOSES ACCELERATION AND FINALLY DIED. DOES NOT GO IN REVERSE. TRANSMISSION SHOT.

Sep 8, 2020 61,000 mi

CAR IS ONLY 4 YEARS AND IT'S SPUTTERS,LOSES ACCELERATION AND FINALLY DIED. DOES NOT GO IN REVERSE. TRANSMISSION SHOT.

Sep 3, 2020 66,000 mi

THE VEHICLE HAS HAD 2 TRANSMISSION FAILURES WITHING 1,700 MILES. THE FIRST AT 64,000 MILES AND CHANGE, WHICH BEGAN WITH GRINDING IN 3RD GEAR AND PROGRESSED TO 4TH AS WELL. IT WAS REPLACED WITH A FACTORY REFURBISHED TRANSMISSION. THIS TRANSMISSION FAILED AT 66,000 MILES, LESS THAN 2 MONTHS AFTER REPAIR. THIS TIME IT WAS JUST GRINDING IN 4TH GEAR. BOTH OF THESE OCCASIONS OCCURRED DURING DRIVING AT ABOUT 30 MPH AND NORMAL SHIFTING, IN A STRAIGHT LINE. THE VEHICLE WAS IN MOTION DURING BOTH OF THESE

Sep 3, 2020 66,000 mi

THE VEHICLE HAS HAD 2 TRANSMISSION FAILURES WITHING 1,700 MILES. THE FIRST AT 64,000 MILES AND CHANGE, WHICH BEGAN WITH GRINDING IN 3RD GEAR AND PROGRESSED TO 4TH AS WELL. IT WAS REPLACED WITH A FACTORY REFURBISHED TRANSMISSION. THIS TRANSMISSION FAILED AT 66,000 MILES, LESS THAN 2 MONTHS AFTER REPAIR. THIS TIME IT WAS JUST GRINDING IN 4TH GEAR. BOTH OF THESE OCCASIONS OCCURRED DURING DRIVING AT ABOUT 30 MPH AND NORMAL SHIFTING, IN A STRAIGHT LINE. THE VEHICLE WAS IN MOTION DURING BOTH OF THESE

Sep 1, 2020 82,360 mi

VEHICLE MANUFACTURED 06/2016. VEHICLE HAS SHUTTERED WHEN ACCELERATING FROM A STOP SINCE PURCHASE IN FALL 2016. I HAVE BROUGHT THE VEHICLE TO THE DEALER FOR THIS AND THEY INFORMED ME THERE IS NOTHING THEY CAN DO ABOUT IT, IT IS JUST THE WAY THE 2016 FORD FOCUS IS BUILT. ON 31 AUGUST 2020 THE VEHICLE WAS OFF IN A PARKING SPOT. WHEN I TURNED THE VEHICLE ON AND SHIFTED INTO REVERSE, TO BACK OUT, THE VEHICLE WOULD NOT MOVE AND THE SERVICE ENGINE LIGHT IS CAME ON. WHEN I PUT THE VEHICLE IN REVERSE THE DASHBOARD INDICATOR READS R AND THE BACK UP CAMERA ACTIVATES BUT THE TIRES DO NOT SPIN AND THE VEHICLE DOES NOT MOVE. TO BACK OUT OF A PARKING SPACE I HAVE TO PUSH THE VEHICLE OUT. I HAVE DRIVEN THE VEHICLE APPROX 30 MILES SINCE THIS HAPPENED AND THE SHUTTERING IS MUCH WORSE THAN BEFORE. WHEN STARTING TO MOVE FROM A STOP THE VEHICLE STRUGGLES FOR ABOUT 5 SECONDS BEFORE ACCELERATION. VEHICLE IS AT 82,395 MILES.*DT CONSUMER HAS BEEN IN CONTACT WITH THE DEALER AND HAS REPLACED THE TCM WHICH WAS UNDER RECALL BUT ISSUE IS RECURRING. DEALER IS ASKING FOR $3,000 TO HAVE IT FIXED. CONSUMER HAS CONTACTED THE MANUFACTURER AND WAS PROVIDED #20B23 (REPLACEMENT OF CLUTCH ACTIVATOR MOTOR). CONSUMER PROVIDED INFO TO DEALER BUT VEHICLE IS NOT QUALIFIED DOES NOT HAVE ERROR CODES LISTED.*JB

Sep 1, 2020 82,360 mi

VEHICLE MANUFACTURED 06/2016. VEHICLE HAS SHUTTERED WHEN ACCELERATING FROM A STOP SINCE PURCHASE IN FALL 2016. I HAVE BROUGHT THE VEHICLE TO THE DEALER FOR THIS AND THEY INFORMED ME THERE IS NOTHING THEY CAN DO ABOUT IT, IT IS JUST THE WAY THE 2016 FORD FOCUS IS BUILT. ON 31 AUGUST 2020 THE VEHICLE WAS OFF IN A PARKING SPOT. WHEN I TURNED THE VEHICLE ON AND SHIFTED INTO REVERSE, TO BACK OUT, THE VEHICLE WOULD NOT MOVE AND THE SERVICE ENGINE LIGHT IS CAME ON. WHEN I PUT THE VEHICLE IN REVERSE THE DASHBOARD INDICATOR READS R AND THE BACK UP CAMERA ACTIVATES BUT THE TIRES DO NOT SPIN AND THE VEHICLE DOES NOT MOVE. TO BACK OUT OF A PARKING SPACE I HAVE TO PUSH THE VEHICLE OUT. I HAVE DRIVEN THE VEHICLE APPROX 30 MILES SINCE THIS HAPPENED AND THE SHUTTERING IS MUCH WORSE THAN BEFORE. WHEN STARTING TO MOVE FROM A STOP THE VEHICLE STRUGGLES FOR ABOUT 5 SECONDS BEFORE ACCELERATION. VEHICLE IS AT 82,395 MILES.*DT CONSUMER HAS BEEN IN CONTACT WITH THE DEALER AND HAS REPLACED THE TCM WHICH WAS UNDER RECALL BUT ISSUE IS RECURRING. DEALER IS ASKING FOR $3,000 TO HAVE IT FIXED. CONSUMER HAS CONTACTED THE MANUFACTURER AND WAS PROVIDED #20B23 (REPLACEMENT OF CLUTCH ACTIVATOR MOTOR). CONSUMER PROVIDED INFO TO DEALER BUT VEHICLE IS NOT QUALIFIED DOES NOT HAVE ERROR CODES LISTED.*JB

Aug 19, 2020

HAVING PROBLEMS WITH ENGINE TRANSMISSION ENGINE REVVING AND IS UP THERE IN THE SHIFTER

Aug 19, 2020

HAVING PROBLEMS WITH ENGINE TRANSMISSION ENGINE REVVING AND IS UP THERE IN THE SHIFTER

Aug 12, 2020

WHEN YOU PUT THE CAR INTO DRIVE AND START TO DRIVE TO CAR STARTS TO SHUTTER, EVERY TIME! UNTIL YOU ARE ABLE TO REACH AROUND 50 MILES PER HOUR, THEN IT WILL STOP. IT FEELS AS IF THE TRANSMISSION IS COMING OUT. THIS CAR HAS DONE THIS SINCE WE PURCHASED IT IN 2018. WE HAVE HAD THE CAR SERVICED AT A FORD DEALERSHIP 3 X'S A EVERY TIME IT HAPPENS AGAIN.

Aug 12, 2020

WHEN YOU PUT THE CAR INTO DRIVE AND START TO DRIVE TO CAR STARTS TO SHUTTER, EVERY TIME! UNTIL YOU ARE ABLE TO REACH AROUND 50 MILES PER HOUR, THEN IT WILL STOP. IT FEELS AS IF THE TRANSMISSION IS COMING OUT. THIS CAR HAS DONE THIS SINCE WE PURCHASED IT IN 2018. WE HAVE HAD THE CAR SERVICED AT A FORD DEALERSHIP 3 X'S A EVERY TIME IT HAPPENS AGAIN.

Aug 10, 2020 83,255 mi

I HAD A RECALL REPLACED ON 9/18/2018 FOR THE DUAL CLUTCH TRANSMISSION. SHORTLY AFTER IT WAS REPLACED MY CAR WAS HAVING THE SAME ISSUES. I HAD THIS PART RETESTED AND AGAIN IT DID INDEED FAIL THE TEST AND THE CLUTCH IS NOT PROPERLY WORKING. I WAS TOLD BY THE DEALERSHIP THAT THIS ISSUE TENDS TO HAPPEN ON FORDS ABOUT 45,000 MILES. IVE ALREADY HAD THIS PART REPLACED AND DONT QUALIFY UNDER THE NEW RECALL ON THE SAME PART. ANYTIME I INCREASE IN SPEED MY WHOLE FRONT END SHAKES AND JOLTS. IVE PAID ATTENTION TO HOW IT WILL DO THIS IN GEARS1-2 ONCE IT HITS JUST OVER THREE IT EVENS OUT.

Aug 10, 2020 83,255 mi

I HAD A RECALL REPLACED ON 9/18/2018 FOR THE DUAL CLUTCH TRANSMISSION. SHORTLY AFTER IT WAS REPLACED MY CAR WAS HAVING THE SAME ISSUES. I HAD THIS PART RETESTED AND AGAIN IT DID INDEED FAIL THE TEST AND THE CLUTCH IS NOT PROPERLY WORKING. I WAS TOLD BY THE DEALERSHIP THAT THIS ISSUE TENDS TO HAPPEN ON FORDS ABOUT 45,000 MILES. IVE ALREADY HAD THIS PART REPLACED AND DONT QUALIFY UNDER THE NEW RECALL ON THE SAME PART. ANYTIME I INCREASE IN SPEED MY WHOLE FRONT END SHAKES AND JOLTS. IVE PAID ATTENTION TO HOW IT WILL DO THIS IN GEARS1-2 ONCE IT HITS JUST OVER THREE IT EVENS OUT.

Aug 7, 2020 102,000 mi

I PURCHASED VEHICLE FROM A USED CAR DEALER, 30 DAYS LATER MY TRANSMISSION BLOWS IN THE MIDDLE OF A ACTIVE FREEWAY , I CONTACTED MY DEALERSHIP AND THEY REFUSE TO TAKE THE CAR BACK BECAUSE IT'S BEEN OVER 2 WEEKS.

Aug 7, 2020 102,000 mi

I PURCHASED VEHICLE FROM A USED CAR DEALER, 30 DAYS LATER MY TRANSMISSION BLOWS IN THE MIDDLE OF A ACTIVE FREEWAY , I CONTACTED MY DEALERSHIP AND THEY REFUSE TO TAKE THE CAR BACK BECAUSE IT'S BEEN OVER 2 WEEKS.

Jul 25, 2020 35,000 mi

2016 FOCUS RS. I HAVE ONLY HAD THE CAR FOR A YEAR. RANDOMLY THE CAR STARTS BLOWING OUT A VERY LIGHT WHITE SMOKE WHILE IDLING (FROM WHAT I HAVE OBSERVED.) AFTER MULTIPLE ATTEMPTS AT CONTACTING MY LOCAL DEALERSHIP THEY SEEM TO BELIEVE IT IS THE HEAD GASKET WITH A DEFECT. THIS SMOKE IS ONLY NOTICEABLE WHEN IDLING. ALSO I WAS ONLY ABLE TO GET A SIGNIFICANT AMOUNT OF SMOKE TO DEVELOP WHEN PUTTING THE AIR CONDITIONING ON FULL BLAST.

Jul 25, 2020 35,000 mi

2016 FOCUS RS. I HAVE ONLY HAD THE CAR FOR A YEAR. RANDOMLY THE CAR STARTS BLOWING OUT A VERY LIGHT WHITE SMOKE WHILE IDLING (FROM WHAT I HAVE OBSERVED.) AFTER MULTIPLE ATTEMPTS AT CONTACTING MY LOCAL DEALERSHIP THEY SEEM TO BELIEVE IT IS THE HEAD GASKET WITH A DEFECT. THIS SMOKE IS ONLY NOTICEABLE WHEN IDLING. ALSO I WAS ONLY ABLE TO GET A SIGNIFICANT AMOUNT OF SMOKE TO DEVELOP WHEN PUTTING THE AIR CONDITIONING ON FULL BLAST.

Jul 8, 2020 26,825 mi

FORD FOCUS PURCHASED NEW FOR OUR DAUGHTER IN 2016. WE ALL NOTICED A STUTTER OR JERKING MOTION UPON ACCELERATION AND ODD FEELING WHEN IT SHIFTED GEARS. . THIS HAS BEEN GOING ON FOR YEARS. THIS CARS IS ESSENTIALLY ALL MY DAUGHTERS. I ADVISED HER AS WELL AS CALLING MYSELF TO THE DEALERSHIP WE PURCHASED IT FROM BECAUSE SHE WANTED TO TAKE IT IN FOR AN OIL CHANGE OR TIRE ROTATION. SHE ADVISED THEM OF THE ISSUE MANY TIMES,NO EVERY TIME SHE TOOK IT UP THERE. SHE WAS ALWAYS TOLD IT WAS "NORMAL" AND NOTHING WAS WRONG WITH IT. SO WE TRUSTED THEM THAT FOR SOME ODD REASON THIS IS NORMAL. JAN 2020. SHE WAS DRIVING AND THE CAR BEGAN TO SHUDDER VERY BADLY THE CHECK ENGINE LIGHT CAME ON AND IT BEGAN TO STOP IN THE ROAD LIKE SHE WAS BREAKING . SHE DESCRIBED IT AS THE CAR WAS JUST BREAKING ON ITS OWN TYPE FEELING IN THE MIDDLE OF A BUSY ROAD. SHE BROUGHT IT SLOWLY TO THE DEALERSHIP RIGHT AWAY AS IT WAS NOT DRIVABLE.APPARENTLY IT IS AN TRANSMISSION ISSUE. A WELL KNOWN ONE! I WILL PROVIDE THE SERVICE RECORD IN THIS FOR YOU TO SEE WHAT WAS REPLACED THE NUMBERS AND CODES ETC . IT WAS AT THE SHOP JAN 10-13TH . WELL THEY DID REPLACE SOME PARTS IT WAS STILL DOING THE JERKING STUTTER WHEN ACCELERATING AFTER THE REPAIRS. AGAIN SHE ASSUMED THAT WAS NORMAL BECAUSE WE HAVE BEEN TOLD THAT MANY TIMES AND WE THOUGHT MAYBE THE ACTUAL PROBLEM SHE HAD WAS FIXED. IT WAS NOT. THE TRANSMISSION ISSUE WILL NEVER BE FIXED FROM WHAT I AM LEARNING TODAY IN REGARDS TO THIS 2016 FOCUS IN THE NEWS . I AM REACHING OUT FOR SOMEONE TO LISTEN TO ALL OF US. IT IS NOT A COINCIDENCE THAT SO MANY OF US CAN NOT SEEM TO GET OUR VEHICLES FIXED AT LEAST IF THEY CAN NOT FIX THEM TAKE THEM BACK! I NEVER KNEW THIS WAS SUCH A HUGE ONGOING PROBLEM WITH ESSENTIALLY DEFECTIVE VEHICLES.. FORD NEEDS TO BE HELD RESPONSIBLE. WE WILL TAKE THE CAR IN AGAIN NEXT WEEK FOR THEM TO TELL US ITS "NORMAL". SEAT ALSO HAS STOPPED ADJUSTING.

Jul 8, 2020 26,825 mi

FORD FOCUS PURCHASED NEW FOR OUR DAUGHTER IN 2016. WE ALL NOTICED A STUTTER OR JERKING MOTION UPON ACCELERATION AND ODD FEELING WHEN IT SHIFTED GEARS. . THIS HAS BEEN GOING ON FOR YEARS. THIS CARS IS ESSENTIALLY ALL MY DAUGHTERS. I ADVISED HER AS WELL AS CALLING MYSELF TO THE DEALERSHIP WE PURCHASED IT FROM BECAUSE SHE WANTED TO TAKE IT IN FOR AN OIL CHANGE OR TIRE ROTATION. SHE ADVISED THEM OF THE ISSUE MANY TIMES,NO EVERY TIME SHE TOOK IT UP THERE. SHE WAS ALWAYS TOLD IT WAS "NORMAL" AND NOTHING WAS WRONG WITH IT. SO WE TRUSTED THEM THAT FOR SOME ODD REASON THIS IS NORMAL. JAN 2020. SHE WAS DRIVING AND THE CAR BEGAN TO SHUDDER VERY BADLY THE CHECK ENGINE LIGHT CAME ON AND IT BEGAN TO STOP IN THE ROAD LIKE SHE WAS BREAKING . SHE DESCRIBED IT AS THE CAR WAS JUST BREAKING ON ITS OWN TYPE FEELING IN THE MIDDLE OF A BUSY ROAD. SHE BROUGHT IT SLOWLY TO THE DEALERSHIP RIGHT AWAY AS IT WAS NOT DRIVABLE.APPARENTLY IT IS AN TRANSMISSION ISSUE. A WELL KNOWN ONE! I WILL PROVIDE THE SERVICE RECORD IN THIS FOR YOU TO SEE WHAT WAS REPLACED THE NUMBERS AND CODES ETC . IT WAS AT THE SHOP JAN 10-13TH . WELL THEY DID REPLACE SOME PARTS IT WAS STILL DOING THE JERKING STUTTER WHEN ACCELERATING AFTER THE REPAIRS. AGAIN SHE ASSUMED THAT WAS NORMAL BECAUSE WE HAVE BEEN TOLD THAT MANY TIMES AND WE THOUGHT MAYBE THE ACTUAL PROBLEM SHE HAD WAS FIXED. IT WAS NOT. THE TRANSMISSION ISSUE WILL NEVER BE FIXED FROM WHAT I AM LEARNING TODAY IN REGARDS TO THIS 2016 FOCUS IN THE NEWS . I AM REACHING OUT FOR SOMEONE TO LISTEN TO ALL OF US. IT IS NOT A COINCIDENCE THAT SO MANY OF US CAN NOT SEEM TO GET OUR VEHICLES FIXED AT LEAST IF THEY CAN NOT FIX THEM TAKE THEM BACK! I NEVER KNEW THIS WAS SUCH A HUGE ONGOING PROBLEM WITH ESSENTIALLY DEFECTIVE VEHICLES.. FORD NEEDS TO BE HELD RESPONSIBLE. WE WILL TAKE THE CAR IN AGAIN NEXT WEEK FOR THEM TO TELL US ITS "NORMAL". SEAT ALSO HAS STOPPED ADJUSTING.

Jul 6, 2020 70,000 mi

SHUDDERING FEELING WHILE ACCELERATING FROM A STOP'LIKE SOMEONE WHO CAN'T FEATHER THE CLUTCH PROPERLY ON A STICK SHIFT'FOLLOWED BY A ROUGH 1-2 UPSHIFT THAT AGAIN SENDS A VIBRATION THROUGHOUT THE VEHICLE. SOUNDS VERY BAD AS WELL. VEHICLE IN MOTION.

Jul 6, 2020 70,000 mi

SHUDDERING FEELING WHILE ACCELERATING FROM A STOP'LIKE SOMEONE WHO CAN'T FEATHER THE CLUTCH PROPERLY ON A STICK SHIFT'FOLLOWED BY A ROUGH 1-2 UPSHIFT THAT AGAIN SENDS A VIBRATION THROUGHOUT THE VEHICLE. SOUNDS VERY BAD AS WELL. VEHICLE IN MOTION.

Jul 1, 2020 42,000 mi

THE WIPERS STOP WORKING AND FREEZE UP IN THE MIDDLE OF THE WINDSHIELD CONSTANTLY!! BLOCKING VIEW FROM DRIVING. THE CAR SHUDDERS EVERY TIME YOU GO FROM A STOPPED POSITION. WORST CAR I'VE EVER OWNED. BEEN TO THE FORD DEALER SEVERAL TIMES. NEVER GETS FIXED. *TR

Jul 1, 2020 42,000 mi

THE WIPERS STOP WORKING AND FREEZE UP IN THE MIDDLE OF THE WINDSHIELD CONSTANTLY!! BLOCKING VIEW FROM DRIVING. THE CAR SHUDDERS EVERY TIME YOU GO FROM A STOPPED POSITION. WORST CAR I'VE EVER OWNED. BEEN TO THE FORD DEALER SEVERAL TIMES. NEVER GETS FIXED. *TR

Jun 29, 2020 300 mi

I OWNED THIS VEHICLE SINCE MARCH 25, 2016. I'VE HAD TO TAKE VEHICLE BACK TO DEALERSHIP FOR REPAIRS ON TRANSMISSION ISSUES. I WOULD ALWAYS BE AT A RED LIGHT WHEN THE CAR WOULD WOULD SHUDDER WHEN I START TO MOVE.

Jun 29, 2020 74,500 mi

MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO A LOCAL MECHANIC. THE CODES WERE P1450 AND PO456 WHICH ARE ASSOCIATED WITH THE SAFETY RECALL OF THE CANISTER PURGE VALVE. THE FUEL TANK IS ALSO DEFORMED. MY CARS VIN IS NOT ASSOCIATED WITH THE RECALL SO THEY WILL NOT COVER IT AND I AM EXPECTED TO COVER IT. MY CAR ALSO HAS VIBRATION AT IDLE AND HAS CLUTCH SHUDDER OVER 250 RPM. FORD FIXED MY TRANSMISSION MODULE IN 2018 WITH A PREVIOUS RECALL AFTER IT STALLED SEVERAL TIMES. NOW I AM HAVING ISSUES AGAIN. THE SERVICE ADVISOR SAID THEY UPDATED THE TRANSMISSION MODULE IN 2018 BUT THE CUSTOMER CARE AGENT TRIED TO TELL ME THEY REPLACED THE PARTS ENTIRELY IN 2018 AND NOT JUST UPDATED. I NOTIFIED HER OF THE SERVICE ADVISORS STATEMENT AND THEN SHE WENT BACK TO SAYING MY VIN WASN'T PART OF AN OPEN RECALL. MY VEHICLE IS AT 74,563 MILES AND HAS ALREADY HAD SEVERAL MAJOR ISSUES REGARDING TRANSMISSION AND CANISTER PURGE VALVE.

Jun 29, 2020 300 mi

I OWNED THIS VEHICLE SINCE MARCH 25, 2016. I'VE HAD TO TAKE VEHICLE BACK TO DEALERSHIP FOR REPAIRS ON TRANSMISSION ISSUES. I WOULD ALWAYS BE AT A RED LIGHT WHEN THE CAR WOULD WOULD SHUDDER WHEN I START TO MOVE.

Jun 29, 2020 74,500 mi

MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO A LOCAL MECHANIC. THE CODES WERE P1450 AND PO456 WHICH ARE ASSOCIATED WITH THE SAFETY RECALL OF THE CANISTER PURGE VALVE. THE FUEL TANK IS ALSO DEFORMED. MY CARS VIN IS NOT ASSOCIATED WITH THE RECALL SO THEY WILL NOT COVER IT AND I AM EXPECTED TO COVER IT. MY CAR ALSO HAS VIBRATION AT IDLE AND HAS CLUTCH SHUDDER OVER 250 RPM. FORD FIXED MY TRANSMISSION MODULE IN 2018 WITH A PREVIOUS RECALL AFTER IT STALLED SEVERAL TIMES. NOW I AM HAVING ISSUES AGAIN. THE SERVICE ADVISOR SAID THEY UPDATED THE TRANSMISSION MODULE IN 2018 BUT THE CUSTOMER CARE AGENT TRIED TO TELL ME THEY REPLACED THE PARTS ENTIRELY IN 2018 AND NOT JUST UPDATED. I NOTIFIED HER OF THE SERVICE ADVISORS STATEMENT AND THEN SHE WENT BACK TO SAYING MY VIN WASN'T PART OF AN OPEN RECALL. MY VEHICLE IS AT 74,563 MILES AND HAS ALREADY HAD SEVERAL MAJOR ISSUES REGARDING TRANSMISSION AND CANISTER PURGE VALVE.

Jun 24, 2020 40,257 mi

THIS IS THE SECOND TIME THIS CAR GETS A P0299 FAILURE. I WAS ON THE FREEWAY, TRYING TO SPEED UP, WHEN THE ENGINE REVVED UP QUICKLY, BUT DID NOT CHANGE GEAR. INSTEAD, THE CAR STARTED SLOWING DOWN. AFTER A FEW SECONDS, THE CAR STARTED SPEEDING UP AT A SLUGGISH RATE. THE CAR NOW HAS A WHEEZING NOISE WHEN IN OPERATION AS IT ACCELERATES. *TR

Jun 24, 2020 40,257 mi

THIS IS THE SECOND TIME THIS CAR GETS A P0299 FAILURE. I WAS ON THE FREEWAY, TRYING TO SPEED UP, WHEN THE ENGINE REVVED UP QUICKLY, BUT DID NOT CHANGE GEAR. INSTEAD, THE CAR STARTED SLOWING DOWN. AFTER A FEW SECONDS, THE CAR STARTED SPEEDING UP AT A SLUGGISH RATE. THE CAR NOW HAS A WHEEZING NOISE WHEN IN OPERATION AS IT ACCELERATES. *TR

Jun 19, 2020 79,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH WAS RECENTLY REPLACED. THE CONTACT STATED THAT WHILE DRIVING DOWN A MOUNTAIN, THE ENGINE REVVED UP AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITAL FORD LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 704-387-5954, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Jun 19, 2020 79,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH WAS RECENTLY REPLACED. THE CONTACT STATED THAT WHILE DRIVING DOWN A MOUNTAIN, THE ENGINE REVVED UP AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITAL FORD LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 704-387-5954, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Jun 18, 2020 70,000 mi

CAR BEGAN TO SHUDDER AND JERK WHEN IN MOTION. SUDDENLY AFTER TURNING THE CAR OFF FOR ONLY A COUPLE MINUTES IT WOULDN'T TURN BACK ON. CHANGED BATTERY IN HOPES THAT WOULD FIX THE ISSUE, CAR DID TURN ON BUT WOULD NOT REVERSE AND WOULD NOT GO OVER 10 MPH. OROVILLE FORD DEALERSHIP SAYS THE TRANSMISSION OVER HEATED, CLUTCH SLIPPING. QUOTING ME $3,900 AT THE VERY LEAST FOR REPAIRS IN A CAR WITH JUST 70,000 MILES AND THAT I'VE BARELY HAD TWO YEARS. IF FORD KNEW OF THE ISSUES WITH ITS RIDICULOUS TRANSMISSION SYSTEMS, WHY ARE THESE CARS STILL BEING SOLD TO LOWER INCOME PEOPLE WHO CAN'T AFFORD REPAIRS? I AM ONLY ABOUT 1,000 MILES OUT OF WARRANTY AND ON MY OWN. *TR

Jun 18, 2020 70,000 mi

CAR BEGAN TO SHUDDER AND JERK WHEN IN MOTION. SUDDENLY AFTER TURNING THE CAR OFF FOR ONLY A COUPLE MINUTES IT WOULDN'T TURN BACK ON. CHANGED BATTERY IN HOPES THAT WOULD FIX THE ISSUE, CAR DID TURN ON BUT WOULD NOT REVERSE AND WOULD NOT GO OVER 10 MPH. OROVILLE FORD DEALERSHIP SAYS THE TRANSMISSION OVER HEATED, CLUTCH SLIPPING. QUOTING ME $3,900 AT THE VERY LEAST FOR REPAIRS IN A CAR WITH JUST 70,000 MILES AND THAT I'VE BARELY HAD TWO YEARS. IF FORD KNEW OF THE ISSUES WITH ITS RIDICULOUS TRANSMISSION SYSTEMS, WHY ARE THESE CARS STILL BEING SOLD TO LOWER INCOME PEOPLE WHO CAN'T AFFORD REPAIRS? I AM ONLY ABOUT 1,000 MILES OUT OF WARRANTY AND ON MY OWN. *TR

Jun 17, 2020 99,434 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED INTO NEUTRAL AND FAILED TO SHIFT BACK INTO GEAR. THE VEHICLE WAS TOWED TO FAIRYLAND FORD (14585 MICHIGAN AVE, DEER BORN MI 48126), AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FORK AND CLUTCH DISK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 99,434.

Jun 17, 2020 99,434 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED INTO NEUTRAL AND FAILED TO SHIFT BACK INTO GEAR. THE VEHICLE WAS TOWED TO FAIRYLAND FORD (14585 MICHIGAN AVE, DEER BORN MI 48126), AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FORK AND CLUTCH DISK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 99,434.

Jun 15, 2020 87,000 mi

TL* THE CONTACT'S SON OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED ACCELERATE OR SHIFT OUT OF FIRST GEAR WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Jun 15, 2020 87,000 mi

TL* THE CONTACT'S SON OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED ACCELERATE OR SHIFT OUT OF FIRST GEAR WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Jun 9, 2020 49,703 mi

AT ROUGHLY 33,000 MILES I HAD TO HAVE THE TRANSMISSION REBUILT, NOW I'M ON ROUGHLY 49,000 MILES AND JUST DROPPED THE VEHICLE OFF TO HAVE THE TRANSMISSION REBUILT FOR A SECOND TIME SINCE I'VE OWNED THE CAR, I BOUGHT THE VEHICLE IN APRIL 2019 AND HOW LONG TILL THE TRANSMISSION NEEDS REBUILT A 3RD TIME? I'M VERY DISAPPOINTED IN THIS VEHICLE. *TR

Jun 9, 2020 49,703 mi

AT ROUGHLY 33,000 MILES I HAD TO HAVE THE TRANSMISSION REBUILT, NOW I'M ON ROUGHLY 49,000 MILES AND JUST DROPPED THE VEHICLE OFF TO HAVE THE TRANSMISSION REBUILT FOR A SECOND TIME SINCE I'VE OWNED THE CAR, I BOUGHT THE VEHICLE IN APRIL 2019 AND HOW LONG TILL THE TRANSMISSION NEEDS REBUILT A 3RD TIME? I'M VERY DISAPPOINTED IN THIS VEHICLE. *TR

Jun 2, 2020 120,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED AND REVVED. THE TRANSMISSION HOT WARNING LIGHT ILLUMINATED. THE CONTACT CALLED THE KEITH WHITE FORD-LINCOLN DEALER, LOCATED AT 2102 VETERANS BLVD, MCCOMB, MS 39648, AND WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Jun 2, 2020 120,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED AND REVVED. THE TRANSMISSION HOT WARNING LIGHT ILLUMINATED. THE CONTACT CALLED THE KEITH WHITE FORD-LINCOLN DEALER, LOCATED AT 2102 VETERANS BLVD, MCCOMB, MS 39648, AND WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

May 27, 2020 40,000 mi

LOST POWER WHEN ACCELERATING. CODE SAID TURBO CHARGE BOOST; GAVE # TO DEALER. THEY WANT TO CHARGE ME ANOTHER $150 TO DIAGNOSE & GET THE AME CODE AS MY MECHANIC! I HAVE BEEN CALLING TO CHECK ON A RECALL COLOR A KIT THAT BEEN RECALLED AT LEAST ON THE LAST 2 YEAR'S MODELS! THEY LOOKED AT MY CAR 1 MONTH AFTER PURCHASE IN JAN. 2019 BUT COULD FIND NO PROBLEM (CAR WAS STILL UNDER FULL WARRANTY THEN). WHEN I TOOK CAR TO DEALER TODAY, 1ST QUESTION WAS WHETHER I HAD AN EXTENDED WARRANTY! COULD NOT FIND INFO BY GOOGLING IT! THIS SITE RECOMMENDED BY MY MECHANIC. HE HAS 40 YEARS EXPERIENCE @ A DEALER! #128124;#128149;#128099; AS I TRIED TO ACCELERATED, I WAS ALMOST HIT FROM BEHIND BY A SEMI ON THE HIGHWAY DOING 70 MPH! RISK PULLING OUT ONTO HIGHWAY & INTERSTATE WITH NO POWER TO ACCELERATE FAST ENOUGH!!! DANGEROUS!!! #128124;#128149;*DT CONSUMER STATED SHE DID NOT FILL OUT THIS REPORT AND DOES NOT KNOW WHO DID. VALVE CANNISTER KIT FOR 2016 MODEL NOT RECALLED AS OF YET. TURBO CHARGER HAS BEEN REPLACED.*JB

May 27, 2020 40,000 mi

LOST POWER WHEN ACCELERATING. CODE SAID TURBO CHARGE BOOST; GAVE # TO DEALER. THEY WANT TO CHARGE ME ANOTHER $150 TO DIAGNOSE & GET THE AME CODE AS MY MECHANIC! I HAVE BEEN CALLING TO CHECK ON A RECALL COLOR A KIT THAT BEEN RECALLED AT LEAST ON THE LAST 2 YEAR'S MODELS! THEY LOOKED AT MY CAR 1 MONTH AFTER PURCHASE IN JAN. 2019 BUT COULD FIND NO PROBLEM (CAR WAS STILL UNDER FULL WARRANTY THEN). WHEN I TOOK CAR TO DEALER TODAY, 1ST QUESTION WAS WHETHER I HAD AN EXTENDED WARRANTY! COULD NOT FIND INFO BY GOOGLING IT! THIS SITE RECOMMENDED BY MY MECHANIC. HE HAS 40 YEARS EXPERIENCE @ A DEALER! #128124;#128149;#128099; AS I TRIED TO ACCELERATED, I WAS ALMOST HIT FROM BEHIND BY A SEMI ON THE HIGHWAY DOING 70 MPH! RISK PULLING OUT ONTO HIGHWAY & INTERSTATE WITH NO POWER TO ACCELERATE FAST ENOUGH!!! DANGEROUS!!! #128124;#128149;*DT CONSUMER STATED SHE DID NOT FILL OUT THIS REPORT AND DOES NOT KNOW WHO DID. VALVE CANNISTER KIT FOR 2016 MODEL NOT RECALLED AS OF YET. TURBO CHARGER HAS BEEN REPLACED.*JB

May 26, 2020 93,000 mi

MY CAR HAS BEEN JERKING. WHEN I AM IN DRIVE, AND AT A STOPLIGHT OR STOP SIGN, AND I PUT MY FOOT ON THE GAS, THE CAR HESITATES AND JERKS. SAME THING WHEN I SWITCH GEARS AND REVERSE OR SWITCH GEARS AT ALL....THE CAR SEEMS TO HESITATE ALWAYS. *TR

May 26, 2020 93,000 mi

MY CAR HAS BEEN JERKING. WHEN I AM IN DRIVE, AND AT A STOPLIGHT OR STOP SIGN, AND I PUT MY FOOT ON THE GAS, THE CAR HESITATES AND JERKS. SAME THING WHEN I SWITCH GEARS AND REVERSE OR SWITCH GEARS AT ALL....THE CAR SEEMS TO HESITATE ALWAYS. *TR

May 23, 2020 28,000 mi

JUST LIKE ALL THE OTHER REPORTS, THE TRANSMISSION IS A NIGHTMARE. THE CAR SHAKES HORRIBLY ESPECIALLY WHEN YOU ATTEMPT TO DRIVE AFTER STOPPING. IT REVS UP WHEN YOU GIVE IT GAS BUT IT DOESN'T WANT TO GO.. IT SHAKES REALLY BAD. I'M SO COMPLETELY FRUSTRATED THAT I DIDN'T DO MORE RESEARCH BEFORE I PURCHASED BECAUSE THE DEALERSHIP DOESN'T WANT TO HELP. HORRIBLE CAR.. RUN FOR YOUR LIFE IF YOU ARE CONSIDERING BUYING ONE. *TR

May 23, 2020 28,000 mi

JUST LIKE ALL THE OTHER REPORTS, THE TRANSMISSION IS A NIGHTMARE. THE CAR SHAKES HORRIBLY ESPECIALLY WHEN YOU ATTEMPT TO DRIVE AFTER STOPPING. IT REVS UP WHEN YOU GIVE IT GAS BUT IT DOESN'T WANT TO GO.. IT SHAKES REALLY BAD. I'M SO COMPLETELY FRUSTRATED THAT I DIDN'T DO MORE RESEARCH BEFORE I PURCHASED BECAUSE THE DEALERSHIP DOESN'T WANT TO HELP. HORRIBLE CAR.. RUN FOR YOUR LIFE IF YOU ARE CONSIDERING BUYING ONE. *TR

May 21, 2020 23,800 mi

VEHICLE CONTINUES TO SHUTTER WHEN TAKING OFF OR TURNING CORNERS. VEHICLE AT TIMES WON'T GO INTO REVERSE OR IT SLIPS WHEN PUTTING IT INTO DRIVE. THIS WILL BE THE 3RD TRANSMISSION REPAIR SINCE 2017. FORD KEEPS SAYING THERE IS NOTHING WRONG AND THAT IT'S NORMAL SHUTTER. IT'S NOT NORMAL AT ALL. I FEAR DRIVING THIS VEHICLE ON THE HIGHWAY WITH A 3 YEAR OLD AND 7 YEAR OLD CHILD. THIS VEHICLE HAS PUT ME IN SOME DANGEROUS SITUATIONS DUE TO THIS TRANSMISSION ISSUE. SOMETHING HAS TO BE DONE TO RECTIFY THIS PROBLEM. HOW MANY TIMES DO I HALF TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIRS THAT DON'T SOLVE THE PROBLEM... *TR

May 21, 2020 23,800 mi

VEHICLE CONTINUES TO SHUTTER WHEN TAKING OFF OR TURNING CORNERS. VEHICLE AT TIMES WON'T GO INTO REVERSE OR IT SLIPS WHEN PUTTING IT INTO DRIVE. THIS WILL BE THE 3RD TRANSMISSION REPAIR SINCE 2017. FORD KEEPS SAYING THERE IS NOTHING WRONG AND THAT IT'S NORMAL SHUTTER. IT'S NOT NORMAL AT ALL. I FEAR DRIVING THIS VEHICLE ON THE HIGHWAY WITH A 3 YEAR OLD AND 7 YEAR OLD CHILD. THIS VEHICLE HAS PUT ME IN SOME DANGEROUS SITUATIONS DUE TO THIS TRANSMISSION ISSUE. SOMETHING HAS TO BE DONE TO RECTIFY THIS PROBLEM. HOW MANY TIMES DO I HALF TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIRS THAT DON'T SOLVE THE PROBLEM... *TR

May 14, 2020 100,000 mi

TRANSMISSION IS SLIPPING. TRANSMISSION ERROR MESSAGES APPEAR VERY OFTEN. *TR

May 14, 2020 100,000 mi

TRANSMISSION IS SLIPPING. TRANSMISSION ERROR MESSAGES APPEAR VERY OFTEN. *TR

May 13, 2020

SOME TIME WHEN ACCELERATING FROM A STOP THE CAR WILL NOT GO OR WILL GO AND THEN STOP ACCELERATING AND SHUTTERS. FORD HAS DONE SEVERAL REPAIR TO THE TRANSMISSION A DPS6 DUAL CLUTCH AUTOMATIC, COMPUTER FLASHES AND NEW DUAL CLUTCH. THE CAR CONTINUES TO HAVE THE PROBLEM AFTER EACH REPAIR. *TR

May 13, 2020

SOME TIME WHEN ACCELERATING FROM A STOP THE CAR WILL NOT GO OR WILL GO AND THEN STOP ACCELERATING AND SHUTTERS. FORD HAS DONE SEVERAL REPAIR TO THE TRANSMISSION A DPS6 DUAL CLUTCH AUTOMATIC, COMPUTER FLASHES AND NEW DUAL CLUTCH. THE CAR CONTINUES TO HAVE THE PROBLEM AFTER EACH REPAIR. *TR

May 12, 2020 62,000 mi

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS UNDER RECALL FOR THE TRANSMISSION. THE CONTACT THEN HAD THE VEHICLE TOWED TO MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 7702, AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, NEITHER THE YEAR, MAKE, OR MODEL VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

May 12, 2020 62,000 mi

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS UNDER RECALL FOR THE TRANSMISSION. THE CONTACT THEN HAD THE VEHICLE TOWED TO MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 7702, AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, NEITHER THE YEAR, MAKE, OR MODEL VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

May 9, 2020 66,700 mi

DRIVING ON A SIDE ROAD VEHICLE BUCKLED FORWARD. HAD TO STOP THE CAR. ANOTHER TIME I WAS TRYING TO DRIVE UP A HILL AND THE CAR WOULD NOT ACCELERATE, UPON PUSHING THE GAS PEDAL, THE CAR WOULD SHAKE AND SHUDDER. *TR

May 9, 2020 66,700 mi

DRIVING ON A SIDE ROAD VEHICLE BUCKLED FORWARD. HAD TO STOP THE CAR. ANOTHER TIME I WAS TRYING TO DRIVE UP A HILL AND THE CAR WOULD NOT ACCELERATE, UPON PUSHING THE GAS PEDAL, THE CAR WOULD SHAKE AND SHUDDER. *TR

Apr 20, 2020 88,504 mi

THE PURGE CANISTER VALVE HAD A SAFETY RECALL LAST YEAR, WHICH THE DEALERSHIP STATED THEY PERFORMED AND MARKED THE RECALL AS COMPLETED. HOWEVER, THE PART WAS NEVER REPLACED, AND IS IN FACT DEFECTIVE. WHEN FILLING THE CAR WITH GAS, IT DOES NOT WANT TO START AND STALLS OUT MULTIPLE TIMES. WHEN IT DOES START, IT RUNS ROUGH FOR ABOUT TEN MINUTES. THE DEALERSHIP IS REFUSING TO FIX THE ISSUE WITHOUT CHARGING ME, DESPITE THE FACT THEY NEVER REPLACED THE PART. THEY ALSO REFUSE TO REPAIR THE TRANSMISSION SHUDDER THAT IS A KNOWN ISSUE BECAUSE IT'S NO LONGER UNDER WARRANTY, EVEN THOUGH THEY SAID THAT FORD WAS COVERING THAT ISSUE UP TO 100,000 MILES.

Apr 20, 2020 189,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO BOZARD FORD (540 OUTLET MALL BLVD, SAINT AUGUSTINE, FL 32084), WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.*JB

Apr 20, 2020 88,504 mi

THE PURGE CANISTER VALVE HAD A SAFETY RECALL LAST YEAR, WHICH THE DEALERSHIP STATED THEY PERFORMED AND MARKED THE RECALL AS COMPLETED. HOWEVER, THE PART WAS NEVER REPLACED, AND IS IN FACT DEFECTIVE. WHEN FILLING THE CAR WITH GAS, IT DOES NOT WANT TO START AND STALLS OUT MULTIPLE TIMES. WHEN IT DOES START, IT RUNS ROUGH FOR ABOUT TEN MINUTES. THE DEALERSHIP IS REFUSING TO FIX THE ISSUE WITHOUT CHARGING ME, DESPITE THE FACT THEY NEVER REPLACED THE PART. THEY ALSO REFUSE TO REPAIR THE TRANSMISSION SHUDDER THAT IS A KNOWN ISSUE BECAUSE IT'S NO LONGER UNDER WARRANTY, EVEN THOUGH THEY SAID THAT FORD WAS COVERING THAT ISSUE UP TO 100,000 MILES.

Apr 20, 2020 189,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO BOZARD FORD (540 OUTLET MALL BLVD, SAINT AUGUSTINE, FL 32084), WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.*JB

Mar 31, 2020 30,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF ENGLEWOOD INC., LOCATED 40 VAN NOSTRAND AVE, ENGLEWOOD, NJ 07631, (201) 569-6500, WHERE IT WAS STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL NOR COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SIMILAR INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE CLUTCH WAS PREVIOUSLY REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mar 31, 2020 30,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF ENGLEWOOD INC., LOCATED 40 VAN NOSTRAND AVE, ENGLEWOOD, NJ 07631, (201) 569-6500, WHERE IT WAS STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL NOR COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SIMILAR INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE CLUTCH WAS PREVIOUSLY REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mar 13, 2020 60,000 mi

FAULTY TRANSMISSION CAUSES CAR TO SHAKE OR JERK WHEN ACCELERATING FROM A COMPLETE STOP. FORD HAS RESET COMPUTER 3 TIMES NOW AND THE PROBLEM STILL CONTINUES. VEHICLE ALSO ACCELERATED ON IT'S OWN WHILE AT A COMPLETE STOP. FORD WILL DO NOTHING BUT COMPLETE A COMPUTER REST TO FIX THE ISSUE.

Mar 13, 2020 60,000 mi

FAULTY TRANSMISSION CAUSES CAR TO SHAKE OR JERK WHEN ACCELERATING FROM A COMPLETE STOP. FORD HAS RESET COMPUTER 3 TIMES NOW AND THE PROBLEM STILL CONTINUES. VEHICLE ALSO ACCELERATED ON IT'S OWN WHILE AT A COMPLETE STOP. FORD WILL DO NOTHING BUT COMPLETE A COMPUTER REST TO FIX THE ISSUE.

Mar 11, 2020 118,000 mi

LOSE TRACTION, DELAY BETWEEN GEARS, SLIDE CLUTCH, THE CAR STARTSSHAKING. WHEN IS IN MOTION

Mar 11, 2020 79,706 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO THE REVERSE POSITION MAKING IT IMPOSSIBLE TO REVERSE THE VEHICLE. THE VEHICLE WAS TOWED TO ALLAN VIGIL FORD OF FAYETTEVILLE, INC LOCATED AT (275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770)461-1151) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH ASSEMBLY, SEAL KIT, RELEASE ASSEMBLY, SHIFT LEVER, AND CLUTCH BLADE CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY PERIOD WAS EXCEEDED AND OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 79,706.

Mar 11, 2020 118,000 mi

LOSE TRACTION, DELAY BETWEEN GEARS, SLIDE CLUTCH, THE CAR STARTSSHAKING. WHEN IS IN MOTION

Mar 11, 2020 79,706 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO THE REVERSE POSITION MAKING IT IMPOSSIBLE TO REVERSE THE VEHICLE. THE VEHICLE WAS TOWED TO ALLAN VIGIL FORD OF FAYETTEVILLE, INC LOCATED AT (275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770)461-1151) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH ASSEMBLY, SEAL KIT, RELEASE ASSEMBLY, SHIFT LEVER, AND CLUTCH BLADE CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY PERIOD WAS EXCEEDED AND OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 79,706.

Mar 10, 2020 68,990 mi

TRANSMISSION SHUDDERS AFTER CAR WARMS UP LACK OF POWER WHEN ACCELERATING

Mar 10, 2020 68,990 mi

TRANSMISSION SHUDDERS AFTER CAR WARMS UP LACK OF POWER WHEN ACCELERATING

Mar 9, 2020 9,000 mi

THE TRANSMISSION, DRIVE TRAIN, INTENSELY VIBRATES, SIMMIES, AND DOESN'T WANT TO ACCELERATE WHEN YOU TRY TO PRESS THE GAS PEDAL. EXTREMELY DANGEROUS WHEN ESP. TRYING TO PULL OUT INTO TRAFFIC FROM ANY DEAD STOP. IS THIS A CONSULTANT PROBLEM WITH THE FORD FOCUS? HAVE NOT HAD THE CAR FOR A YEAR YET, AND DO NOT PLAN ON PURCHASING ANOTHER EVER AGAIN. CURRENTLY, 16,000 MILES ON IT. IT IS A CONSTANT PROBLEM SINCE PURCHASED.

Mar 9, 2020 9,000 mi

THE TRANSMISSION, DRIVE TRAIN, INTENSELY VIBRATES, SIMMIES, AND DOESN'T WANT TO ACCELERATE WHEN YOU TRY TO PRESS THE GAS PEDAL. EXTREMELY DANGEROUS WHEN ESP. TRYING TO PULL OUT INTO TRAFFIC FROM ANY DEAD STOP. IS THIS A CONSULTANT PROBLEM WITH THE FORD FOCUS? HAVE NOT HAD THE CAR FOR A YEAR YET, AND DO NOT PLAN ON PURCHASING ANOTHER EVER AGAIN. CURRENTLY, 16,000 MILES ON IT. IT IS A CONSTANT PROBLEM SINCE PURCHASED.

Mar 6, 2020 69,000 mi

I HAD MY TRANSMISSION FIXED FOR THE RECALL IN JUNE 2018 & NOW IT IS DOING THE SAME THING CLUTCH SLIPPING. TOOK IT BACK & THEY TOLD ME I WAS OUT OF LUCK IT WAS ALREADY FIXED FOR THE RECALL. IF THEY WERE GOING TO JUST PUT SOMETHING IN TO LAST A YEAR THEY SHOULD HAVE TOLD ME.

Mar 6, 2020 69,000 mi

I HAD MY TRANSMISSION FIXED FOR THE RECALL IN JUNE 2018 & NOW IT IS DOING THE SAME THING CLUTCH SLIPPING. TOOK IT BACK & THEY TOLD ME I WAS OUT OF LUCK IT WAS ALREADY FIXED FOR THE RECALL. IF THEY WERE GOING TO JUST PUT SOMETHING IN TO LAST A YEAR THEY SHOULD HAVE TOLD ME.

Feb 29, 2020 97,000 mi

HAS RECALL FOR FUEL PUMP DEFORMATION. AND ALSO TRANSMISSION FAULT SERVICE SOON LIGHT. SHIFTS WEIRDLY AND WHEN COMING TO A STOP THE TRANSMISSION SHUTTERS AND BRAKES ABRUPTLY.

Feb 29, 2020 97,000 mi

HAS RECALL FOR FUEL PUMP DEFORMATION. AND ALSO TRANSMISSION FAULT SERVICE SOON LIGHT. SHIFTS WEIRDLY AND WHEN COMING TO A STOP THE TRANSMISSION SHUTTERS AND BRAKES ABRUPTLY.

Feb 24, 2020 66,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE DECELERATED INDEPENDENTLY WHILE SHUDDERING WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER THE FAILURE PERSISTED. THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS WERE THEN ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENE FORD COMPANY LOCATED AT 2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 66,000.

Feb 24, 2020 66,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE DECELERATED INDEPENDENTLY WHILE SHUDDERING WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER THE FAILURE PERSISTED. THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS WERE THEN ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENE FORD COMPANY LOCATED AT 2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 66,000.

Feb 20, 2020 60,000 mi

MY CAR HAS A HARD TIME CHANGING GEARS, WHEN STOPPED IS WILL BE DELAYED ON MOVING FORWARD.. I WAS TRYING TO PULL OUT ON A BUSY STREET AND MY CAR WAS VERY SLOWLY TO ACCELERATE AND MOVE FORWARD AND THEN IT HAD A DIFFERENT SOUND COMING FROM THE TRANSMISSION AREA AND IT SPUTTERED AND THEN KIND OF SKIPPED A LITTLE FORWARD, THIS IS DANGEROUS BECAUSE IT CAN CAUSE OTHER PEOPLE TO POSSIBLY BE HIT BY ONCOMING TRAFFIC IF THEY'RE TRYING TO PULL OUT..

Feb 20, 2020 60,000 mi

MY CAR HAS A HARD TIME CHANGING GEARS, WHEN STOPPED IS WILL BE DELAYED ON MOVING FORWARD.. I WAS TRYING TO PULL OUT ON A BUSY STREET AND MY CAR WAS VERY SLOWLY TO ACCELERATE AND MOVE FORWARD AND THEN IT HAD A DIFFERENT SOUND COMING FROM THE TRANSMISSION AREA AND IT SPUTTERED AND THEN KIND OF SKIPPED A LITTLE FORWARD, THIS IS DANGEROUS BECAUSE IT CAN CAUSE OTHER PEOPLE TO POSSIBLY BE HIT BY ONCOMING TRAFFIC IF THEY'RE TRYING TO PULL OUT..

Feb 14, 2020 73,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT UPON SHIFTING GEARS FROM FIRST TO SECOND, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO WHITE'S FORD 1780 N MAIN ST, ORRVILLE, OH 44667 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLUTCH. THE CONTACT STATED THAT THE MANUFACTURER PREVIOUSLY AGREED TO REPAIR SIMILAR VEHICLES HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT QUALIFIED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

Feb 14, 2020 73,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT UPON SHIFTING GEARS FROM FIRST TO SECOND, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO WHITE'S FORD 1780 N MAIN ST, ORRVILLE, OH 44667 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLUTCH. THE CONTACT STATED THAT THE MANUFACTURER PREVIOUSLY AGREED TO REPAIR SIMILAR VEHICLES HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT QUALIFIED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

Feb 13, 2020 87,000 mi

HAVE HAD SAME CLUTCH AND TRANSMISSION PROBLEMS AS THE MODELS UNDER RECALL, BUT MY CAR WAS MANUFACTURED A FEW MONTHS AFTER COVERED MANUFACTURER DATE

Feb 13, 2020 87,000 mi

HAVE HAD SAME CLUTCH AND TRANSMISSION PROBLEMS AS THE MODELS UNDER RECALL, BUT MY CAR WAS MANUFACTURED A FEW MONTHS AFTER COVERED MANUFACTURER DATE

Feb 11, 2020 60,000 mi

MY CAR LOOSES POWER THE RPM GAUGE WILL GO TO THE RED AND DROP BACK DOWN WHILE THE VEHICLE IS IN DRIVE IN MOTION LIKE ITS IN NEUTRAL THEN THE CAR BEGINS TO SLOW DOWN AND WHEN THE RPM GAUGE DROPS IT DRIVES NORMAL. I WAS ON A HIGHWAY.

Feb 11, 2020 60,000 mi

MY CAR LOOSES POWER THE RPM GAUGE WILL GO TO THE RED AND DROP BACK DOWN WHILE THE VEHICLE IS IN DRIVE IN MOTION LIKE ITS IN NEUTRAL THEN THE CAR BEGINS TO SLOW DOWN AND WHEN THE RPM GAUGE DROPS IT DRIVES NORMAL. I WAS ON A HIGHWAY.

Jan 31, 2020 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS THE ACCELERATE PEDAL WAS DEPRESSED HOWEVER THE VEHICLE HESITATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543 (254) 699-2629) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 67,000.

Jan 31, 2020 76,600 mi

FOR THE LAST COUPLE YEARS, MY TRANSMISSION IN MY 2016 FORD FOCUS HAS STALLED UPON NEARLY ALL ATTEMPTS TO ACCELERATE FROM A STOP. ON JANUARY, 17 2020 I RETURNED TO MY CAR FROM THE LIBRARY IN IRVINE, CA TO DISCOVER THAT UPON TURNING THE IGNITION, THE CAR DID NOT START. I TRIED A COUPLE MORE TIMES AND MY WINDSHIELD WIPERS WENT ON ONE TIME AND STOPPED, THE LIGHTS ON MY DASHBOARD LIT UP, THE MEDIA SCREEN LIT UP AND THE INTERIOR CAR LIGHTS CAME ON. I CALLED AAA, MY INSURANCE CARRIER, DESPITE IT NOT APPEARING TO BE A BATTERY ISSUE. THE REPRESENTATIVE STAYED ON THE PHONE WITH ME AFTER I EXPLAINED THE ISSUE AND TRIED TO SCHEDULE ROADSIDE ASSISTANCE. I TRIED THE IGNITION ONE MORE TIME AND THE CAR STARTED. A NOTIFICATION ON THE DASH SCREEN APPEARED READING "TRANSMISSION SERVICE REQUIRED" AND REMAINED ON THE SCREEN FOR A SECOND BEFORE DISAPPEARING. USUALLY IF A DASH NOTIFICATION APPEARS, THE SMALL ICON LIGHT WILL REMAIN LIT WHILE I OPERATE THE VEHICLE, THIS ICON LIGHT DID NOT REMAIN ON. MY INSURANCE REPRESENTATIVE EXPLAINED THAT AN ISSUE WITH A TRANSMISSION WOULD NEED A TOW AND IT MAY BE UNSAFE TO OPERATE MY VEHICLE ON THE ROAD. I SAT IN MY CAR FOR A MINUTE AND NOTICED MY AVERAGE MPG HAD CHANGED FROM 33.3 TO 0.0. I DROVE THE CAR HOME AS I NEEDED TO LEAVE THE LOCATION TO TEND TO OTHER PARTS OF MY DAY. I ARRIVED SAFELY TO MY DESTINATION. THE FOLLOWING DAY, THE EXACT SAME SITUATION OCCURRED WHEN I ATTEMPTED TO START MY CAR AND LEAVE FOR THE DAY. TURNING THE IGNITION SEVERAL TIMES DID NOT WORK, THE WINDSHIELD WIPERS CAME ON ONCE, THE TRANSMISSION NOTICE APPEARED AND DISAPPEARED AND THE AVERAGE MPG WAS AT 0.0 AGAIN. THIS TIME, THE CAR NOTIFIED MY THAT I HAD 0 MILES UNTIL EMPTY, DESPITE THE GAS TANK CONTAINING WELL OVER A QUARTER FILL. THE GAS NOTIFICATION DISAPPEARED AND THE MILES TO EMPTY SECTION CHANGED BACK TO 175 MILES UNTIL EMPTY. I HAVE NOT DRIVEN MY VEHICLE SINCE THIS OCCURRED

Jan 31, 2020 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS THE ACCELERATE PEDAL WAS DEPRESSED HOWEVER THE VEHICLE HESITATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543 (254) 699-2629) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 67,000.

Jan 31, 2020 76,600 mi

FOR THE LAST COUPLE YEARS, MY TRANSMISSION IN MY 2016 FORD FOCUS HAS STALLED UPON NEARLY ALL ATTEMPTS TO ACCELERATE FROM A STOP. ON JANUARY, 17 2020 I RETURNED TO MY CAR FROM THE LIBRARY IN IRVINE, CA TO DISCOVER THAT UPON TURNING THE IGNITION, THE CAR DID NOT START. I TRIED A COUPLE MORE TIMES AND MY WINDSHIELD WIPERS WENT ON ONE TIME AND STOPPED, THE LIGHTS ON MY DASHBOARD LIT UP, THE MEDIA SCREEN LIT UP AND THE INTERIOR CAR LIGHTS CAME ON. I CALLED AAA, MY INSURANCE CARRIER, DESPITE IT NOT APPEARING TO BE A BATTERY ISSUE. THE REPRESENTATIVE STAYED ON THE PHONE WITH ME AFTER I EXPLAINED THE ISSUE AND TRIED TO SCHEDULE ROADSIDE ASSISTANCE. I TRIED THE IGNITION ONE MORE TIME AND THE CAR STARTED. A NOTIFICATION ON THE DASH SCREEN APPEARED READING "TRANSMISSION SERVICE REQUIRED" AND REMAINED ON THE SCREEN FOR A SECOND BEFORE DISAPPEARING. USUALLY IF A DASH NOTIFICATION APPEARS, THE SMALL ICON LIGHT WILL REMAIN LIT WHILE I OPERATE THE VEHICLE, THIS ICON LIGHT DID NOT REMAIN ON. MY INSURANCE REPRESENTATIVE EXPLAINED THAT AN ISSUE WITH A TRANSMISSION WOULD NEED A TOW AND IT MAY BE UNSAFE TO OPERATE MY VEHICLE ON THE ROAD. I SAT IN MY CAR FOR A MINUTE AND NOTICED MY AVERAGE MPG HAD CHANGED FROM 33.3 TO 0.0. I DROVE THE CAR HOME AS I NEEDED TO LEAVE THE LOCATION TO TEND TO OTHER PARTS OF MY DAY. I ARRIVED SAFELY TO MY DESTINATION. THE FOLLOWING DAY, THE EXACT SAME SITUATION OCCURRED WHEN I ATTEMPTED TO START MY CAR AND LEAVE FOR THE DAY. TURNING THE IGNITION SEVERAL TIMES DID NOT WORK, THE WINDSHIELD WIPERS CAME ON ONCE, THE TRANSMISSION NOTICE APPEARED AND DISAPPEARED AND THE AVERAGE MPG WAS AT 0.0 AGAIN. THIS TIME, THE CAR NOTIFIED MY THAT I HAD 0 MILES UNTIL EMPTY, DESPITE THE GAS TANK CONTAINING WELL OVER A QUARTER FILL. THE GAS NOTIFICATION DISAPPEARED AND THE MILES TO EMPTY SECTION CHANGED BACK TO 175 MILES UNTIL EMPTY. I HAVE NOT DRIVEN MY VEHICLE SINCE THIS OCCURRED

Jan 30, 2020 60,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNDISCLOSED SPEED THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE ACCELERATING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (DUNNING FORD 1051 SOUTHGATE PKWY, CAMBRIDGE, OH 43725 (740) 439-7767) AND ALSO TO (DUTRO FORD-LINCOLN 132 S 5TH ST, ZANESVILLE, OH 43701(740) 452-6334) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Jan 30, 2020 31,000 mi

MY 2016 FORD FOCUS SE GIVES ME GREAT CONCERN WHEN DRIVING AS THE TRANSMISSION CONSISTENTLY SKIPS/JERKS WHILE ACCELERATING. THERE WERE 2 SEPARATE INSTANCES WHERE I HAVE DRIVEN ON THE FREEWAY AND MY CAR HAS SKIPPED GEARS, CAUSING CHANGE OF SPEEDS AND NEARLY HAD 2 ACCIDENTS ON THE FREEWAY. MY MOST RECENT ONE WAS RIGHT BEFORE I DECIDED TO FILE A COMPLAINT. I HAVE BEEN TO THE FORD SERVICE CENTER RIGHT BEFORE MY WARRANTY CLOSED AND REQUESTED THEY FIX, HOWEVER WAS TOLD THERE IS NOTHING WRONG AND IT OPERATES PROPERLY.

Jan 30, 2020 60,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNDISCLOSED SPEED THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE ACCELERATING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (DUNNING FORD 1051 SOUTHGATE PKWY, CAMBRIDGE, OH 43725 (740) 439-7767) AND ALSO TO (DUTRO FORD-LINCOLN 132 S 5TH ST, ZANESVILLE, OH 43701(740) 452-6334) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Jan 30, 2020 31,000 mi

MY 2016 FORD FOCUS SE GIVES ME GREAT CONCERN WHEN DRIVING AS THE TRANSMISSION CONSISTENTLY SKIPS/JERKS WHILE ACCELERATING. THERE WERE 2 SEPARATE INSTANCES WHERE I HAVE DRIVEN ON THE FREEWAY AND MY CAR HAS SKIPPED GEARS, CAUSING CHANGE OF SPEEDS AND NEARLY HAD 2 ACCIDENTS ON THE FREEWAY. MY MOST RECENT ONE WAS RIGHT BEFORE I DECIDED TO FILE A COMPLAINT. I HAVE BEEN TO THE FORD SERVICE CENTER RIGHT BEFORE MY WARRANTY CLOSED AND REQUESTED THEY FIX, HOWEVER WAS TOLD THERE IS NOTHING WRONG AND IT OPERATES PROPERLY.

Jan 28, 2020 45,000 mi

HI, I NOTICE SHUDDERING IN MY VEHICLE WHEN I ACCELERATE FORM COMPLETER STOP. I HAD THIS PROBLEM SINCE I BOUGHT THE VEHICLE 3 YEARS AGO AT 24000 MILES. I ASSUMED ITS BECAUSE OF SUDDEN ACCELERATION THAT THE WHEELS ARE SLIPPING. BUT AFTER READING THE NEWS ABOUT TRANSMISSION PROBLEMS IN OTHER FORD FOCUS, I BELIEVE THE PROBLEM IS TRANSMISSION RELATED. I CONSULTED A MECHANIC ON THIS AND THE ASSOCIATED FORD DEALER INFORMED ME THAT THE THERE WAS A WARRANTY EXTENSIONS FOR VEHICLES BUILT TILL NOV 5TH OF 2015. MY VEHICLE WAS BUILT ON DEC 21ST OF 2015. I ALREADY DROVE THE VEHICLE FOR 85000 MILES. I DONOT WANT TO BE BURDENED WITH EXPENSIVE REPAIRS ONCE FORD DECIDES LATER TO EXTENT THE WARRANTY TO 100000 MILE AND I DONOT QUALIFY. HOPE SOMEONE CAN HELP ME IN THIS MATTER. THE SHUDDERING HAPPENS AT RANDOM AND I AM AT A LOSS TO EXPLAIN WHY. UNDER RAINY CONDITIONS SHUDDERING AT THE 4 WAY INTERSECTION WAS ALSO NOTICED AND CAN BE DANGEROUS IF IT HAPPENS AGAIN.

Jan 28, 2020 45,000 mi

HI, I NOTICE SHUDDERING IN MY VEHICLE WHEN I ACCELERATE FORM COMPLETER STOP. I HAD THIS PROBLEM SINCE I BOUGHT THE VEHICLE 3 YEARS AGO AT 24000 MILES. I ASSUMED ITS BECAUSE OF SUDDEN ACCELERATION THAT THE WHEELS ARE SLIPPING. BUT AFTER READING THE NEWS ABOUT TRANSMISSION PROBLEMS IN OTHER FORD FOCUS, I BELIEVE THE PROBLEM IS TRANSMISSION RELATED. I CONSULTED A MECHANIC ON THIS AND THE ASSOCIATED FORD DEALER INFORMED ME THAT THE THERE WAS A WARRANTY EXTENSIONS FOR VEHICLES BUILT TILL NOV 5TH OF 2015. MY VEHICLE WAS BUILT ON DEC 21ST OF 2015. I ALREADY DROVE THE VEHICLE FOR 85000 MILES. I DONOT WANT TO BE BURDENED WITH EXPENSIVE REPAIRS ONCE FORD DECIDES LATER TO EXTENT THE WARRANTY TO 100000 MILE AND I DONOT QUALIFY. HOPE SOMEONE CAN HELP ME IN THIS MATTER. THE SHUDDERING HAPPENS AT RANDOM AND I AM AT A LOSS TO EXPLAIN WHY. UNDER RAINY CONDITIONS SHUDDERING AT THE 4 WAY INTERSECTION WAS ALSO NOTICED AND CAN BE DANGEROUS IF IT HAPPENS AGAIN.

Jan 27, 2020 45,000 mi

THE CVT TRANSMISSION WILL OCCASIONALLY SHUTTER DURING ACCELERATION FROM BOTH A DEAD STOP AND LOW SPEED ROLL. THE MOST COMMON TIMES WHEN THIS WILL OCCUR IS WHEN THE OUTSIDE TEMPERATURE IS ABOVE THIRTY DEGREES FAHERENHEIT. THIS ISSUE WILL CAUSE SLOW ACCELERATION AS THE COMPUTER ATTEMPTS TO DECIPHER WHICH GEAR TO SHIFT INTO.

Jan 27, 2020 45,000 mi

THE CVT TRANSMISSION WILL OCCASIONALLY SHUTTER DURING ACCELERATION FROM BOTH A DEAD STOP AND LOW SPEED ROLL. THE MOST COMMON TIMES WHEN THIS WILL OCCUR IS WHEN THE OUTSIDE TEMPERATURE IS ABOVE THIRTY DEGREES FAHERENHEIT. THIS ISSUE WILL CAUSE SLOW ACCELERATION AS THE COMPUTER ATTEMPTS TO DECIPHER WHICH GEAR TO SHIFT INTO.

Jan 22, 2020 75,000 mi

ALTHOUGH IT'S AN AUTOMATIC GEARBOX, FEELS LIKE IT'S ACTING LIKE A MANUAL WITH SLIPPING CLUTCH WHEN ACCELERATING AT LOW SPEEDS. IE 0 TO 45MPH. INTERMITTENTLY JUDDERS, HIGH REVS LOW POWER OR LACK OF POWER AT TIMES WHEN PULLING OFF FROM STATIONARY POSITION CLUTCH INTERMITTENTLY WHEN ACCELERATING

Jan 22, 2020 75,000 mi

ALTHOUGH IT'S AN AUTOMATIC GEARBOX, FEELS LIKE IT'S ACTING LIKE A MANUAL WITH SLIPPING CLUTCH WHEN ACCELERATING AT LOW SPEEDS. IE 0 TO 45MPH. INTERMITTENTLY JUDDERS, HIGH REVS LOW POWER OR LACK OF POWER AT TIMES WHEN PULLING OFF FROM STATIONARY POSITION CLUTCH INTERMITTENTLY WHEN ACCELERATING

Jan 9, 2020 55,000 mi

ENGINE LIGHT CAME ON WITH "ENGINE FAULT SERVICE NOW" MESSAGE. THE VEHICLE WENT INTO LIMP MODE AND FINALLY CAR SHUT DOWN. I TOOK INTO A FORD DEALERSHIP AND THEY SAID THE TURBO AND ENGINE WERE NOT GETTING FUEL ON THE HIGHWAY PUMPED INTO THEM AND WOULD BOTH NEED REPLACED.

Jan 9, 2020 55,000 mi

ENGINE LIGHT CAME ON WITH "ENGINE FAULT SERVICE NOW" MESSAGE. THE VEHICLE WENT INTO LIMP MODE AND FINALLY CAR SHUT DOWN. I TOOK INTO A FORD DEALERSHIP AND THEY SAID THE TURBO AND ENGINE WERE NOT GETTING FUEL ON THE HIGHWAY PUMPED INTO THEM AND WOULD BOTH NEED REPLACED.

Dec 30, 2019

SHAKES SHUTTERS SINCE NEW HAVE HAD IN TWICE. SAID BOTH TIMES NOT SHAKING OR SHUTTERING ENOUGH YET. UM IM 52 I AM A MECHANIC. WE ALL KNOW THIS IS LEMON I HAVE OWNED NUMEROUS FORDS AND WOULD LIKE THIS RESOLVED

Dec 30, 2019

SHAKES SHUTTERS SINCE NEW HAVE HAD IN TWICE. SAID BOTH TIMES NOT SHAKING OR SHUTTERING ENOUGH YET. UM IM 52 I AM A MECHANIC. WE ALL KNOW THIS IS LEMON I HAVE OWNED NUMEROUS FORDS AND WOULD LIKE THIS RESOLVED

Dec 24, 2019 110,319 mi

CAR HAS BEEN VIBRATING WHENEVER ACCELERATING SINCE THE FIRST 6 MONTHS AFTER IT WAS PURCHASED. CAR WAS PURCHASED IN 2016. STARTED STALLING A FEW MONTHS AGO AFTER ANY STOPS. THOUGHT MAYBE TRANSMISSION OIL WAS LOW OR DIRTY SO I HAD IT CHANGED. RIGHT AFTER OIL CHANGE CHECK ENGINE LIGHT CAME ON AND CAR BEGAN DRIVING AS IT WOULD GET STUCK. HAD THE CAR CODED AND IT CAME BACK THAT THE CLUTCH WAS GETTING JAMMED. WHEN I CONTACTED FORD THEY SAID THIS WAS A KNOWN PROBLEM AND THAT THEY WOULD FIX IT AS LONG AS I WAS UNDER 100K. I AM AN UBER DRIVER FULL TIME AND MY CAR IS OVER 100K. CALLED FORD RECALL OFFICE AND THEY TOLD ME I WAS NEVER NOTIFIED OF THIS EXTENDED WARRANTY BECAUSE MY CAR DIDN'T FALL UNDER THE YEAR OF THE CLUTCH ISSUES. FORD HAS BEEN TRYING TO BUY BACK MY CAR 4MONTHS SINCE I DROVE OFF THE LOT AND I SHOULD OF KNEW THAT WAS A RED FLAG. I AM CURRENTLY SPENDING 55 DOLLAR A DAY ON A RENTAL SO THAT I MAY CONTINUE DOING UBER WHICH IS HOW I EARN MY INCOME. I DO NOT WANT TO PAY MONEY TO GET THIS CAR FIXED AND THEN ANOTHER ISSUE ARISES.

Dec 24, 2019 110,319 mi

CAR HAS BEEN VIBRATING WHENEVER ACCELERATING SINCE THE FIRST 6 MONTHS AFTER IT WAS PURCHASED. CAR WAS PURCHASED IN 2016. STARTED STALLING A FEW MONTHS AGO AFTER ANY STOPS. THOUGHT MAYBE TRANSMISSION OIL WAS LOW OR DIRTY SO I HAD IT CHANGED. RIGHT AFTER OIL CHANGE CHECK ENGINE LIGHT CAME ON AND CAR BEGAN DRIVING AS IT WOULD GET STUCK. HAD THE CAR CODED AND IT CAME BACK THAT THE CLUTCH WAS GETTING JAMMED. WHEN I CONTACTED FORD THEY SAID THIS WAS A KNOWN PROBLEM AND THAT THEY WOULD FIX IT AS LONG AS I WAS UNDER 100K. I AM AN UBER DRIVER FULL TIME AND MY CAR IS OVER 100K. CALLED FORD RECALL OFFICE AND THEY TOLD ME I WAS NEVER NOTIFIED OF THIS EXTENDED WARRANTY BECAUSE MY CAR DIDN'T FALL UNDER THE YEAR OF THE CLUTCH ISSUES. FORD HAS BEEN TRYING TO BUY BACK MY CAR 4MONTHS SINCE I DROVE OFF THE LOT AND I SHOULD OF KNEW THAT WAS A RED FLAG. I AM CURRENTLY SPENDING 55 DOLLAR A DAY ON A RENTAL SO THAT I MAY CONTINUE DOING UBER WHICH IS HOW I EARN MY INCOME. I DO NOT WANT TO PAY MONEY TO GET THIS CAR FIXED AND THEN ANOTHER ISSUE ARISES.

Dec 23, 2019 66,000 mi

THE 6-SPEED DUAL-CLUTCH AUTOMATIC TRANSMISSION HAS A WELL-DOCUMENTED SHUDDER WHEN BEGINNING TO ACCELERATE- JERKY MOTION, NO OR DELAYED MOTION, EXTREME SHAKING OF THE FRONT OF THE CAR. IT HAPPENS REPEATEDLY. FORD HAS REPAIRED THIS PROBLEM ONCE, BUT THE REPAIR PROCESS WAS FAULTY, AS THE PROBLEM HAS RETURNED. IN 8/2019, FORD EXTENDED THE WARRANTY ON THE CAR TO 7 YEARS OR 100,000 MILES, FOR FOCUSES BUILT BETWEEN JULY 4, 2013, TO NOV. 5, 2015. MY 2016 FOCUS WAS BUILT AFTER THIS DATE, SO FORD IS NOT MAKING THE REPAIR. THEY CLAIM CHANGES WERE MADE TO SUBSEQUENT MODELS TO ALLEVIATE THE NEED FOR REPAIRS-- BUT MY 2016 FOCUS IS PROBLEMATIC FOR THE SECOND TIME, SHOOTING DOWN THAT ASSERTION.

Dec 23, 2019 66,000 mi

THE 6-SPEED DUAL-CLUTCH AUTOMATIC TRANSMISSION HAS A WELL-DOCUMENTED SHUDDER WHEN BEGINNING TO ACCELERATE- JERKY MOTION, NO OR DELAYED MOTION, EXTREME SHAKING OF THE FRONT OF THE CAR. IT HAPPENS REPEATEDLY. FORD HAS REPAIRED THIS PROBLEM ONCE, BUT THE REPAIR PROCESS WAS FAULTY, AS THE PROBLEM HAS RETURNED. IN 8/2019, FORD EXTENDED THE WARRANTY ON THE CAR TO 7 YEARS OR 100,000 MILES, FOR FOCUSES BUILT BETWEEN JULY 4, 2013, TO NOV. 5, 2015. MY 2016 FOCUS WAS BUILT AFTER THIS DATE, SO FORD IS NOT MAKING THE REPAIR. THEY CLAIM CHANGES WERE MADE TO SUBSEQUENT MODELS TO ALLEVIATE THE NEED FOR REPAIRS-- BUT MY 2016 FOCUS IS PROBLEMATIC FOR THE SECOND TIME, SHOOTING DOWN THAT ASSERTION.

Dec 14, 2019 12,000 mi

I BOUGHT THE CAR AT A FORD DEALER IN MARCH OF THIS YEAR AND WAS STEERED INTO IT WITHOUT ANY MENTION OF THE TRANNY AND CLUTCH PROBLEMS. SURE ENOUGH THE CLUTCH IS SLIPPING AT ONLY 12000 MILES! WE HAVE BEEN WAITING FOR A CLUTCH TO COME IN FOR 10 DAYS SO FAR. I CONTACTED FORD AND THEY JUST SAID THEY WOULD KEEP FIXING IT. I CAN`T BELIEVE THAT THEY WERE ALLOWED TO KEEP SELLING THESE CARS KNOWING THE PROBLEMS THAT THEY HAD! WE TOLD THEM WE WERE BUYING A CAR TO GET BACK AND FORTH TO THE CITY WHEN MY BF GETS HIS KIDNEY TRANSPLANT AND THIS IS WHAT WE ARE STUCK PAYING FOR FOR OVER 5 MORE YEARS AND THEY SAY THERE IS NO PERMANENT FIX! WE ARE SCARED TO EVEN DRIVE IT! IT JERKS INTO GEAR FROM LOW TO 2 AND SOMETIMES HESITATES. IF IT DOES THIS AT THE WRONG TIME, IT COULD GET US KILLED!

Dec 14, 2019 12,000 mi

I BOUGHT THE CAR AT A FORD DEALER IN MARCH OF THIS YEAR AND WAS STEERED INTO IT WITHOUT ANY MENTION OF THE TRANNY AND CLUTCH PROBLEMS. SURE ENOUGH THE CLUTCH IS SLIPPING AT ONLY 12000 MILES! WE HAVE BEEN WAITING FOR A CLUTCH TO COME IN FOR 10 DAYS SO FAR. I CONTACTED FORD AND THEY JUST SAID THEY WOULD KEEP FIXING IT. I CAN`T BELIEVE THAT THEY WERE ALLOWED TO KEEP SELLING THESE CARS KNOWING THE PROBLEMS THAT THEY HAD! WE TOLD THEM WE WERE BUYING A CAR TO GET BACK AND FORTH TO THE CITY WHEN MY BF GETS HIS KIDNEY TRANSPLANT AND THIS IS WHAT WE ARE STUCK PAYING FOR FOR OVER 5 MORE YEARS AND THEY SAY THERE IS NO PERMANENT FIX! WE ARE SCARED TO EVEN DRIVE IT! IT JERKS INTO GEAR FROM LOW TO 2 AND SOMETIMES HESITATES. IF IT DOES THIS AT THE WRONG TIME, IT COULD GET US KILLED!

Dec 13, 2019 95,000 mi

TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.

Dec 13, 2019 95,000 mi

TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.

Dec 10, 2019 21,000 mi

I WAS DRIVING TO WORK AND NOTICED A HITCH IN THE AUTOMATIC TRANSMISSION'S GEAR SHIFTING. IT FELT LIKE IT WAS SLOWING DOWN AT MOMENTS WHILE I ACCELERATED. IT WOULD KICK BACK IN DURING THOSE MOMENTS AND START TO WORK AS NORMAL. WHEN I LEFT WORK AT A LATER DATE MY CAR DID NOT ACCELERATE PROPERLY AS I WAS MERGING ONTO A HIGHWAY RAMP FROM ANOTHER RAMP. A CAR THAT WAS COMING DOWN THE BLVD ALMOST HIT ME BUT I RODE OFF TO THE SHOULDER BEYOND THE FIRST RAMP ONTO THE SECOND ENTRANCE. AS I DROVE HOME I NOTICED A WORSE LOSS OF POWER TO THE POINT OF A FEEL OF ALMOST SHUTTING DOWN AS I DROVE HOME. AS I WAS PARKING I NOTICED MY CAR WAS NOT WORKING IN DRIVE. IT FELT LIKE IT WAS IN NEUTRAL. I HAD TO PUT IT IN PARK THEN BACK TO DRIVE TO GET IT TO GO FORWARD. ONE THING I NOTICE ABOUT A YEAR AGO WAS THAT THE LOW GEAR WAS FAR SLOWER THAN OTHER CARS I HAD IN THE PAST. I MENTIONED IT TO A PERSON AT THE DESK AT FORD'S REPAIR DEPARTMENT AND THEY SAID THAT THE LOW GEAR WAS JUST SLOWER THAN IT IS ON OTHER CARS.

Dec 10, 2019 21,000 mi

I WAS DRIVING TO WORK AND NOTICED A HITCH IN THE AUTOMATIC TRANSMISSION'S GEAR SHIFTING. IT FELT LIKE IT WAS SLOWING DOWN AT MOMENTS WHILE I ACCELERATED. IT WOULD KICK BACK IN DURING THOSE MOMENTS AND START TO WORK AS NORMAL. WHEN I LEFT WORK AT A LATER DATE MY CAR DID NOT ACCELERATE PROPERLY AS I WAS MERGING ONTO A HIGHWAY RAMP FROM ANOTHER RAMP. A CAR THAT WAS COMING DOWN THE BLVD ALMOST HIT ME BUT I RODE OFF TO THE SHOULDER BEYOND THE FIRST RAMP ONTO THE SECOND ENTRANCE. AS I DROVE HOME I NOTICED A WORSE LOSS OF POWER TO THE POINT OF A FEEL OF ALMOST SHUTTING DOWN AS I DROVE HOME. AS I WAS PARKING I NOTICED MY CAR WAS NOT WORKING IN DRIVE. IT FELT LIKE IT WAS IN NEUTRAL. I HAD TO PUT IT IN PARK THEN BACK TO DRIVE TO GET IT TO GO FORWARD. ONE THING I NOTICE ABOUT A YEAR AGO WAS THAT THE LOW GEAR WAS FAR SLOWER THAN OTHER CARS I HAD IN THE PAST. I MENTIONED IT TO A PERSON AT THE DESK AT FORD'S REPAIR DEPARTMENT AND THEY SAID THAT THE LOW GEAR WAS JUST SLOWER THAN IT IS ON OTHER CARS.

Dec 7, 2019

I'VE GOTTEN MY VEHICLE'S TRANSMISSION SERVICED TWICE IN THE LAST YEAR UNDER WARRANTY FOR THE SAME PROBLEM. THE TRANSMISSION'S CLUTCHES WERE REPLACED TO SUPPOSEDLY FIX PROBLEMS WITH THE VEHICLE LACKING ACCELERATION AND ROUGH SHIFTING. EVEN AFTER GETTING THE TRANSMISSION SERVICED, THE VEHICLE STILL SUFFERED THE SAME SYMPTOMS. THE MOST EXTREME PROBLEM/CONCERN IS THAT THE VEHICLE SOMETIMES GOES INTO NEUTRAL ALTHOUGH IT'S IN 'DRIVE'.VEHICLE CURRENTLY HAS 78,000 MILES.

Dec 7, 2019

I'VE GOTTEN MY VEHICLE'S TRANSMISSION SERVICED TWICE IN THE LAST YEAR UNDER WARRANTY FOR THE SAME PROBLEM. THE TRANSMISSION'S CLUTCHES WERE REPLACED TO SUPPOSEDLY FIX PROBLEMS WITH THE VEHICLE LACKING ACCELERATION AND ROUGH SHIFTING. EVEN AFTER GETTING THE TRANSMISSION SERVICED, THE VEHICLE STILL SUFFERED THE SAME SYMPTOMS. THE MOST EXTREME PROBLEM/CONCERN IS THAT THE VEHICLE SOMETIMES GOES INTO NEUTRAL ALTHOUGH IT'S IN 'DRIVE'.VEHICLE CURRENTLY HAS 78,000 MILES.

Dec 6, 2019 Crash 67,000 mi

I BOUGHT THIS 2016 FOCUS IN HOPES ON GIVING IT TO MY DAUGHTER BUT I WILL NOT, IT IS NOT A SAFE GAVE TO DRIVE. OUT OF NOWHERE IT WAS STRUGGLING TO GO INTO DRIVE GEAR AND THE REVERSE GEAR AND THEN I WAS JERKING REALLY BAD WHERE MY DAUGHTERS HEADS WE'RE HURTING BECAUSE OF ITSO I TOOK IT TO A FORD DEALERSHIP IN RIVERSIDE CALIFORNIA AND THEY ARE TRYING TO CHARGE ME NOW $3,000 AND THEY HAD IT FOR MORE THAN A MONTH NOW AND I AM ABOUT TO LOSE MY JOB BECAUSE OF THE SITUATION WITH THIS CAR FORD IS SAYING THAT THEY WOULD PAY FOR MY RENTAL BUT IT'S STILL BEING CHARGED TO MY CARD WHICH I AM BEING OVERDRAFT FOR AND I'M COMING IN MORE IN-DEPTH AND DEBT BECAUSE OF THIS CAR I AM A SINGLE MOTHER TRYING TO PROVIDE FOR MY CHILDREN ALL ON MY OWNTHIS IS UNACCEPTABLE OF FORD AND THIS SITUATION HAS CAUSED ME TO GO INTO AN ACCIDENT AND I END UP HITTING ANOTHER CARTHIS TRANSMISSION ISSUE SHOULD NOT BE AN EXPENSE I SHOULD BE PAYING FOR OR BECOMING IN DEBT FOR FORTUNE BE FULLY LIABLE FOR THE SITUATION

Dec 6, 2019 94,000 mi

WHILE DRIVING 70MPH ON THE HIGHWAY - THE CAR IMMEDIATELY SHIFTED INTO NEUTRAL AND THEN AFTER A SHORT PERIOD, SLAMMED INTO A LOWER GEAR. THIS COULD HAVE BEEN BAD IF THERE WAS ANY TRAFFIC AS THE CAR IMMEDIATELY SLOWED DOWN.

Dec 6, 2019 Crash 67,000 mi

I BOUGHT THIS 2016 FOCUS IN HOPES ON GIVING IT TO MY DAUGHTER BUT I WILL NOT, IT IS NOT A SAFE GAVE TO DRIVE. OUT OF NOWHERE IT WAS STRUGGLING TO GO INTO DRIVE GEAR AND THE REVERSE GEAR AND THEN I WAS JERKING REALLY BAD WHERE MY DAUGHTERS HEADS WE'RE HURTING BECAUSE OF ITSO I TOOK IT TO A FORD DEALERSHIP IN RIVERSIDE CALIFORNIA AND THEY ARE TRYING TO CHARGE ME NOW $3,000 AND THEY HAD IT FOR MORE THAN A MONTH NOW AND I AM ABOUT TO LOSE MY JOB BECAUSE OF THE SITUATION WITH THIS CAR FORD IS SAYING THAT THEY WOULD PAY FOR MY RENTAL BUT IT'S STILL BEING CHARGED TO MY CARD WHICH I AM BEING OVERDRAFT FOR AND I'M COMING IN MORE IN-DEPTH AND DEBT BECAUSE OF THIS CAR I AM A SINGLE MOTHER TRYING TO PROVIDE FOR MY CHILDREN ALL ON MY OWNTHIS IS UNACCEPTABLE OF FORD AND THIS SITUATION HAS CAUSED ME TO GO INTO AN ACCIDENT AND I END UP HITTING ANOTHER CARTHIS TRANSMISSION ISSUE SHOULD NOT BE AN EXPENSE I SHOULD BE PAYING FOR OR BECOMING IN DEBT FOR FORTUNE BE FULLY LIABLE FOR THE SITUATION

Dec 6, 2019 94,000 mi

WHILE DRIVING 70MPH ON THE HIGHWAY - THE CAR IMMEDIATELY SHIFTED INTO NEUTRAL AND THEN AFTER A SHORT PERIOD, SLAMMED INTO A LOWER GEAR. THIS COULD HAVE BEEN BAD IF THERE WAS ANY TRAFFIC AS THE CAR IMMEDIATELY SLOWED DOWN.

Dec 5, 2019 20,000 mi

MY VEHICLE SHUTTERS AND LURCHES WHEN ACCELERATING FROM A STOP, AND HAS ISSUES WHILE THE AUTOMATIC TRANSMISSION SHIFTS. THIS HAS BEEN ONGOING FOR SEVERAL YEARS. IT HAS NOT "FAILED", BUT LOOKING ONLINE, THERE ARE SEVERAL BLOGS AND REPORTS ON THIS SAME ISSUE. WHEN SENDING A COMPLAINT TO FORD AND THE LOCAL DEALERSHIP, I KEEP GETTING TOLD THAT THERE ARE NO KNOWN ISSUES WITH THE PRODUCTION OF THE FORD FOCUS AND ITS TRANSMISSION. I JUST GOT DONE READING AN ARTICLE I FOUND ON FOX NEW, WHERE IT STATES THAT THERE IS AN INVESTIGATION BY GOVERNMENT AGENCIES INTO THE ISSUE OF FORD KNOWING ABOUT THE POSSIBILITY OF A DEFECTIVE OR PROBLEMATIC TRANSMISSION.

Dec 5, 2019 20,000 mi

MY VEHICLE SHUTTERS AND LURCHES WHEN ACCELERATING FROM A STOP, AND HAS ISSUES WHILE THE AUTOMATIC TRANSMISSION SHIFTS. THIS HAS BEEN ONGOING FOR SEVERAL YEARS. IT HAS NOT "FAILED", BUT LOOKING ONLINE, THERE ARE SEVERAL BLOGS AND REPORTS ON THIS SAME ISSUE. WHEN SENDING A COMPLAINT TO FORD AND THE LOCAL DEALERSHIP, I KEEP GETTING TOLD THAT THERE ARE NO KNOWN ISSUES WITH THE PRODUCTION OF THE FORD FOCUS AND ITS TRANSMISSION. I JUST GOT DONE READING AN ARTICLE I FOUND ON FOX NEW, WHERE IT STATES THAT THERE IS AN INVESTIGATION BY GOVERNMENT AGENCIES INTO THE ISSUE OF FORD KNOWING ABOUT THE POSSIBILITY OF A DEFECTIVE OR PROBLEMATIC TRANSMISSION.

Dec 4, 2019 21,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, SHIFTED INTO PARK, AND TURNED THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BY THE POLICE TO THE IMPOUND LOT WHERE ROADSIDE ASSISTANCE WAS CONTACTED. THE VEHICLE WAS THEN TOWED TO KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044) WHERE IT CURRENTLY REMAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

Dec 4, 2019 21,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, SHIFTED INTO PARK, AND TURNED THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BY THE POLICE TO THE IMPOUND LOT WHERE ROADSIDE ASSISTANCE WAS CONTACTED. THE VEHICLE WAS THEN TOWED TO KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044) WHERE IT CURRENTLY REMAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

Nov 27, 2019 55,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT AFTER A STOP, THE VEHICLE SLOWED DOWN AND STOPPED. AT SOME POINT DURING THE FAILURE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THEN TURNED OFF. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AUTONATION FORD SANFORD (407-680-0781, LOCATED AT 4911 WAYSIDE DRIVE, SANFORD, FL 32771) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CONSUMER STATED THE VEHICLE WAS TESTED FOR THE RECALL REPAIR BUT, WAS NOT NEEDED. SIX (6) MONTHS LATER THE RECALL REPAIR WAS NEEDED. THE MANUFACTURER DECLINED TO HONOR THE RECALL.*JS

Nov 27, 2019 55,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT AFTER A STOP, THE VEHICLE SLOWED DOWN AND STOPPED. AT SOME POINT DURING THE FAILURE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THEN TURNED OFF. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AUTONATION FORD SANFORD (407-680-0781, LOCATED AT 4911 WAYSIDE DRIVE, SANFORD, FL 32771) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CONSUMER STATED THE VEHICLE WAS TESTED FOR THE RECALL REPAIR BUT, WAS NOT NEEDED. SIX (6) MONTHS LATER THE RECALL REPAIR WAS NEEDED. THE MANUFACTURER DECLINED TO HONOR THE RECALL.*JS

Nov 23, 2019 26,000 mi

I WAS NOT TOLD ABOUT THE KNOWN DEFECT AT THE TIME OF SALE. SHORTLY AFTER DRIVING THE CAR AFTER PURCHASE, I CALLED IN TO HAVE IT SERVICED. THE CAR HAS TROUBLE ACCELERATING MOST TIMES GOING UP HILL BUT ALSO ON FLAT. I WAS TOLD THEN THAT THIS IS A KNOWN ISSUE AND WILL BE AN GOING PROBLEM. WHEN ASKED WHY I WASN'T TOLD PRIOR TO BUYING I WAS TOLD BY THE HEAD OF SERVICE THAT THIS IS BUSINESS. I'VE TRIED TO GET IT FIXED THREE TIMES, EACH TIME HAS BEEN UNSUCCESSFUL . I HAVE ANOTHER SERVICE APPOINTMENT DEC 4. I HAVE CHILDREN AND WORRY ABOUT THEIR SAFETY. MY CAR HAS ALSO STALLED THREE TIMES WHEN THE CAR WASN'T ON E. I WAS PARKED EACH TIME IT STALLED. THERE ARE TIMES WHEN DRIVING IT FEELS LIKE IT'S GOING TO STALL.

Nov 23, 2019 26,000 mi

I WAS NOT TOLD ABOUT THE KNOWN DEFECT AT THE TIME OF SALE. SHORTLY AFTER DRIVING THE CAR AFTER PURCHASE, I CALLED IN TO HAVE IT SERVICED. THE CAR HAS TROUBLE ACCELERATING MOST TIMES GOING UP HILL BUT ALSO ON FLAT. I WAS TOLD THEN THAT THIS IS A KNOWN ISSUE AND WILL BE AN GOING PROBLEM. WHEN ASKED WHY I WASN'T TOLD PRIOR TO BUYING I WAS TOLD BY THE HEAD OF SERVICE THAT THIS IS BUSINESS. I'VE TRIED TO GET IT FIXED THREE TIMES, EACH TIME HAS BEEN UNSUCCESSFUL . I HAVE ANOTHER SERVICE APPOINTMENT DEC 4. I HAVE CHILDREN AND WORRY ABOUT THEIR SAFETY. MY CAR HAS ALSO STALLED THREE TIMES WHEN THE CAR WASN'T ON E. I WAS PARKED EACH TIME IT STALLED. THERE ARE TIMES WHEN DRIVING IT FEELS LIKE IT'S GOING TO STALL.

Nov 21, 2019 Crash 103,009 mi

TRANSMISSION ELEMENT STUCK ON NEUTRAL, FORD FOCUS 2016 , FORD SOLD THE CARS AND KNEW THERE WAS A PROBLEM. GEAR SIFTS IN NEUTRAL, MY CAR HESITATED IN A CROSSING AND MY CAR WAS HIT IN THE BACK DOOR. .THE CLUTCH SLIPS IN NEUTRAL, FORD USES DRY CLUTCHES IN THIS CAR FOR EFFICIENCY, BUT WET CLUTCHES WOULD BATHE THE FRICTION DISCS. FORD ISSUED DOCUMENTS WITH THE PROBLEM CODE DPS6, AROUND THE WORLD THEY HAVE HAD CLASS ACTION SUITS PERTAINING TO THIS PROBLEM.

Nov 21, 2019 Crash 103,009 mi

TRANSMISSION ELEMENT STUCK ON NEUTRAL, FORD FOCUS 2016 , FORD SOLD THE CARS AND KNEW THERE WAS A PROBLEM. GEAR SIFTS IN NEUTRAL, MY CAR HESITATED IN A CROSSING AND MY CAR WAS HIT IN THE BACK DOOR. .THE CLUTCH SLIPS IN NEUTRAL, FORD USES DRY CLUTCHES IN THIS CAR FOR EFFICIENCY, BUT WET CLUTCHES WOULD BATHE THE FRICTION DISCS. FORD ISSUED DOCUMENTS WITH THE PROBLEM CODE DPS6, AROUND THE WORLD THEY HAVE HAD CLASS ACTION SUITS PERTAINING TO THIS PROBLEM.

Nov 19, 2019 105,000 mi

I BOUGHT THIS FOCUS A YEAR AND A HALF AGO AND I'VE REPLACED THE CLUTCH 2 TIMES ALREADY. THIS IS AN ONGOING ISSUE WITH THE FORD FOCUS SE. IT'S ONLY BEEN 8 MONTHS SINCE I REPLACED IT AND IT ALREADY GOING OUT AGAIN. ITS STARTING TO GRIND GOING INTO 1ST,2ED AND 3RD GEAR AND IT GRINDS AS I'M COMING TO A STOP

Nov 19, 2019 93,000 mi

AFTER DRIVING THE VEHICLE FOR ABOUT 2 HOURS I PULLED OVER ON A FLAT PARKING SPOT AND THEN PUT THE CAR IN REVERSE AND WHEN I PUSHED ON THE GAS THE VEHICLE LURCHED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME I SWITCHED GEARS BACK IN TO DRIVE LOW THEN BACK TO PARK THEN BACK TO REVERSE AND IT STILL WANTED TO GO FORWARD. AFTER 4 TIMES GOING THROUGH THE GEARS IT FINALLY WENT INTO REVERSE.

Nov 19, 2019 105,000 mi

I BOUGHT THIS FOCUS A YEAR AND A HALF AGO AND I'VE REPLACED THE CLUTCH 2 TIMES ALREADY. THIS IS AN ONGOING ISSUE WITH THE FORD FOCUS SE. IT'S ONLY BEEN 8 MONTHS SINCE I REPLACED IT AND IT ALREADY GOING OUT AGAIN. ITS STARTING TO GRIND GOING INTO 1ST,2ED AND 3RD GEAR AND IT GRINDS AS I'M COMING TO A STOP

Nov 19, 2019 93,000 mi

AFTER DRIVING THE VEHICLE FOR ABOUT 2 HOURS I PULLED OVER ON A FLAT PARKING SPOT AND THEN PUT THE CAR IN REVERSE AND WHEN I PUSHED ON THE GAS THE VEHICLE LURCHED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME I SWITCHED GEARS BACK IN TO DRIVE LOW THEN BACK TO PARK THEN BACK TO REVERSE AND IT STILL WANTED TO GO FORWARD. AFTER 4 TIMES GOING THROUGH THE GEARS IT FINALLY WENT INTO REVERSE.

Nov 13, 2019

WHEN I FIRST BOUGHT THE CAR IT STARTED MAKING NOISE WHEN I DROVE IT I TOOK IT IN THEY SAID THEY FIXED THE PROBLEMS IT WAS STILL UNDER WARRANTY. AFTER A COUPLE OF WEEKS IT STARTED MAKING THE SAME NOISES SO WHEN I HAD TIME A COUPLE OF MONTHS LATER I TOOK IT IN AGAIN AND THEY TOLD ME IT WAS THE TRANSMISSION AND THAT MY WARRANTY WAS NOT ACTIVE ANYMORE. IT MADE THE SAME NOISES THE FIRST TIME I TOOK IT IN AND THEY NEVER SAID IT WAS THE TRANSMISSION IT WAS A WHEEL PROBLEM. I'M ASKING FOR HELP ON WHAT TO DO THANKS.

Nov 13, 2019

WHEN I FIRST BOUGHT THE CAR IT STARTED MAKING NOISE WHEN I DROVE IT I TOOK IT IN THEY SAID THEY FIXED THE PROBLEMS IT WAS STILL UNDER WARRANTY. AFTER A COUPLE OF WEEKS IT STARTED MAKING THE SAME NOISES SO WHEN I HAD TIME A COUPLE OF MONTHS LATER I TOOK IT IN AGAIN AND THEY TOLD ME IT WAS THE TRANSMISSION AND THAT MY WARRANTY WAS NOT ACTIVE ANYMORE. IT MADE THE SAME NOISES THE FIRST TIME I TOOK IT IN AND THEY NEVER SAID IT WAS THE TRANSMISSION IT WAS A WHEEL PROBLEM. I'M ASKING FOR HELP ON WHAT TO DO THANKS.

Nov 10, 2019 59,000 mi

WHILE DRIVING WITHIN CITY LIMITS ON A DAILY BASIS, MY VEHICLE SHUTTERS FROM THE START AND AT ACCELERATION, SOMETIMES STALLS AS I START TO ECCELERATE FROM RED LIGHTS AND STOP SIGNS, CREATING POTENTIAL HAZARDOUS CONDITIONS. ENGINE LIGHT HAS COME ON AND WANT GO OFF, AND SMELLS OF FUEL WHILE VEHICLE IS BEING DRIVEN.

Nov 10, 2019 59,000 mi

WHILE DRIVING WITHIN CITY LIMITS ON A DAILY BASIS, MY VEHICLE SHUTTERS FROM THE START AND AT ACCELERATION, SOMETIMES STALLS AS I START TO ECCELERATE FROM RED LIGHTS AND STOP SIGNS, CREATING POTENTIAL HAZARDOUS CONDITIONS. ENGINE LIGHT HAS COME ON AND WANT GO OFF, AND SMELLS OF FUEL WHILE VEHICLE IS BEING DRIVEN.

Nov 9, 2019 65,000 mi

ISSUE WITH THE CLUTCH. I HAVE TO REPLACE THE CLUTCH AGAIN ON MY CAR AND THERE APPEAR TO BE CONTINUED ISSUES WITH FORD FOCUS CLUTCHES. MY CAR WON'T SHIFT CORRECTLY AND I WAS TOLD INACCURATE INFORMATION BY TWO SEPARATE FORD DEALERSHIPS. THE CAR WON'T PROPERLY SHIFT WHEN GAINING SPEED AND FEELS LIKE IT IS GOING TO STALL. MY CAR DOES NOT SHIFT WELL ALL ALL TYPES OF ROADS, INCLUDING CITY STREETS AND HIGHWAYS. THIS HAS HAPPENED MULTIPLE TIMES AND AN ONGOING ISSUE, NOT ONE OCCURRENCE. AFTER RESEARCHING FORD FOCUS CLUTCHES, THERE APPEARS TO BE A RECALL ON SOME VEHICLES. I WAS TOLD MY CAR IS NOT PART OF THIS RECALL. HOWEVER, MY CAR IS HAVING THE SAME ISSUES AS NOTED IN THE RECALL AND THIS SEEMS TO BE A POOR QUALITY CLUTCH MANUFACTURING ISSUES ON ALL FORD FOCUSES, NOT JUST THE SPECIFIC GROUP THAT WAS INITIALLY LISTED. I FEEL THAT MY CAR ALSO SHOULD BE A PART OF THIS RECALL AND THERE COULD BE MANY OTHER CUSTOMERS EXPERIENCING THIS AS WELL.

Nov 9, 2019 65,000 mi

ISSUE WITH THE CLUTCH. I HAVE TO REPLACE THE CLUTCH AGAIN ON MY CAR AND THERE APPEAR TO BE CONTINUED ISSUES WITH FORD FOCUS CLUTCHES. MY CAR WON'T SHIFT CORRECTLY AND I WAS TOLD INACCURATE INFORMATION BY TWO SEPARATE FORD DEALERSHIPS. THE CAR WON'T PROPERLY SHIFT WHEN GAINING SPEED AND FEELS LIKE IT IS GOING TO STALL. MY CAR DOES NOT SHIFT WELL ALL ALL TYPES OF ROADS, INCLUDING CITY STREETS AND HIGHWAYS. THIS HAS HAPPENED MULTIPLE TIMES AND AN ONGOING ISSUE, NOT ONE OCCURRENCE. AFTER RESEARCHING FORD FOCUS CLUTCHES, THERE APPEARS TO BE A RECALL ON SOME VEHICLES. I WAS TOLD MY CAR IS NOT PART OF THIS RECALL. HOWEVER, MY CAR IS HAVING THE SAME ISSUES AS NOTED IN THE RECALL AND THIS SEEMS TO BE A POOR QUALITY CLUTCH MANUFACTURING ISSUES ON ALL FORD FOCUSES, NOT JUST THE SPECIFIC GROUP THAT WAS INITIALLY LISTED. I FEEL THAT MY CAR ALSO SHOULD BE A PART OF THIS RECALL AND THERE COULD BE MANY OTHER CUSTOMERS EXPERIENCING THIS AS WELL.

Nov 8, 2019 27,000 mi

WHEN CAR WARMS UP ABOUT 25 MINUTES WHEN ACCELERATING FROM A STOP THE CAR JOLTS AND SHUTTERS AND SHAKES YOUR BODY AS YOU'RE HOLDING THE STEERING WHEEL. SO IT IS VERY DANGEROUS WHEN ENTERING AN INTERSECTION AND YOUR GO TO ACCELERATE AND THE CAR SHAKES YOUR BODY BECAUSE IT'S JOLTING BECAUSE THE TRANSMISSION IS ACTING UP. THIS IS DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.

Nov 8, 2019 27,000 mi

WHEN CAR WARMS UP ABOUT 25 MINUTES WHEN ACCELERATING FROM A STOP THE CAR JOLTS AND SHUTTERS AND SHAKES YOUR BODY AS YOU'RE HOLDING THE STEERING WHEEL. SO IT IS VERY DANGEROUS WHEN ENTERING AN INTERSECTION AND YOUR GO TO ACCELERATE AND THE CAR SHAKES YOUR BODY BECAUSE IT'S JOLTING BECAUSE THE TRANSMISSION IS ACTING UP. THIS IS DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.

Nov 6, 2019 8,600 mi

TRANSMISSION SHUDDERS, SHAKES, BANGS, MIS-SHIFTS, ETC. WHILE DRIVING; MOSTLY DURING UP OR DOWN SHIFTS. THIS IS DANGEROUS. DEALER ROMANO FORD IN FAYETTEVILLE, NY HAS GIVEN UP; WE ALL KNOW THERE IS NO REPAIR.

Nov 6, 2019 8,600 mi

TRANSMISSION SHUDDERS, SHAKES, BANGS, MIS-SHIFTS, ETC. WHILE DRIVING; MOSTLY DURING UP OR DOWN SHIFTS. THIS IS DANGEROUS. DEALER ROMANO FORD IN FAYETTEVILLE, NY HAS GIVEN UP; WE ALL KNOW THERE IS NO REPAIR.

Nov 4, 2019 24,000 mi

THE VEHICLE IS EXPERIENCING A TRANSMISSION SHUTTER BUT IS NOT INCLUDED IN THE RECALL. THIS IS A SAFETY CONCERN THAT ALMOST CAUSED ME AN ACCIDENT AND NEEDS TO BE ADDRESSED. FORD MOTOR COMPANY IS NOT HELPING AND WANTS ME TO PAY OUT OF POCKET.

Nov 4, 2019 72,573 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PURGE SOLENOID SEIZED IN THE OPEN OR CLOSED POSITION, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE VEHICLE EXPERIENCED A SHUDDER IN THE TRANSMISSION AND HARD SHIFT BETWEEN GEARS WHILE BEING DRIVEN. THE CONTACT ALSO STATED THAT, INTERMITTENTLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE AFTER THE CLUTCH WAS REPLACED. THE FAILURE TO SHIFT INTO REVERSE WAS A NEW SYMPTOM THAT OCCURRED ONLY AFTER THE CLUTCH WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,573.

Nov 4, 2019 24,000 mi

THE VEHICLE IS EXPERIENCING A TRANSMISSION SHUTTER BUT IS NOT INCLUDED IN THE RECALL. THIS IS A SAFETY CONCERN THAT ALMOST CAUSED ME AN ACCIDENT AND NEEDS TO BE ADDRESSED. FORD MOTOR COMPANY IS NOT HELPING AND WANTS ME TO PAY OUT OF POCKET.

Nov 4, 2019 72,573 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PURGE SOLENOID SEIZED IN THE OPEN OR CLOSED POSITION, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE VEHICLE EXPERIENCED A SHUDDER IN THE TRANSMISSION AND HARD SHIFT BETWEEN GEARS WHILE BEING DRIVEN. THE CONTACT ALSO STATED THAT, INTERMITTENTLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE AFTER THE CLUTCH WAS REPLACED. THE FAILURE TO SHIFT INTO REVERSE WAS A NEW SYMPTOM THAT OCCURRED ONLY AFTER THE CLUTCH WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,573.

Oct 30, 2019 62,500 mi

THE VEHICLE SHUDDERS WHEN ACCELERATING AND DOES NOT SLOW DOWN PROPERLY WHEN DECELERATING. THIS CONDITION BECOMES WORSE ON HOTTER DAYS AND WHEN THE ENGINE IS HOT. ALSO, WHEN TAKING OFF FROM A COMPLETE STOP THE CAR SHUDDERS THE WORSE. THE CAR ALSO FEELS UNSAFE WHEN TRYING TO SLOW DOWN. IT FEELS AS IF THE CAR IS STAYING IN A HIGHER GEAR WHEN LETTING OFF THE ACCELERATOR PEDAL AND NOT DOWNSHIFTING PROPERLY.

Oct 30, 2019 62,500 mi

THE VEHICLE SHUDDERS WHEN ACCELERATING AND DOES NOT SLOW DOWN PROPERLY WHEN DECELERATING. THIS CONDITION BECOMES WORSE ON HOTTER DAYS AND WHEN THE ENGINE IS HOT. ALSO, WHEN TAKING OFF FROM A COMPLETE STOP THE CAR SHUDDERS THE WORSE. THE CAR ALSO FEELS UNSAFE WHEN TRYING TO SLOW DOWN. IT FEELS AS IF THE CAR IS STAYING IN A HIGHER GEAR WHEN LETTING OFF THE ACCELERATOR PEDAL AND NOT DOWNSHIFTING PROPERLY.

Oct 28, 2019 18,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND FAILED TO PROPERLY ACCELERATE. THE FAILURE OCCURRED SEVERAL TIMES WHILE ATTEMPTING TO MERGE INTO TRAFFIC AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO CHAPMAN FORD (6744 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED AT 18,000 MILES, BUT THE FAILURE RECURRED AND THE CLUTCH WAS REPLACED A SECOND TIME AT 53,000 MILES. RECENTLY, THE FAILURE RECURRED AT 79,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. IN ADDITION, AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM), THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE ENGINE STALLING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE PURGE VALVE WAS REPLACED. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 18,000.

Oct 28, 2019 23,000 mi

TRANSMISSION SHUDDER ISSUES THAT EVERY OTHER 2016 OR OLDER FORD FOCUS HAS BUT FOR SOME REASON MINE IS NOT COVERED BY THE EXTENDED WARRANTY.

Oct 28, 2019 64,000 mi

TL* THE CONSUMER OWNS A 2016 FORD FOCUS. THE CONSUMER STATED THAT WHILE THEY WERE ACCELERATING FROM A STOP, THE TRANSMISSION STARTED TO JERK AND HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONSUMER CALLED SUPERIOR FORD OF PLYMOUTH (9705 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT STATED THAT THE SAME DEALER CALIBRATED THE VEHICLE A YEAR AGO, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. *BF *AS

Oct 28, 2019 59,800 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED WHILE ATTEMPTING TO ACCELERATE AND THE TRANSMISSION RANDOMLY SHIFTED GEARS. IN ADDITION, THE VEHICLE WOULD SOMETIMES ERRONEOUSLY DOWNSHIFT AND/OR UPSHIFT AND SWITCH INTO NEUTRAL. THE VEHICLE WAS TAKEN TO PUGMIRE FORD (352 N. TENNESSEE ST, CARTERSVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,800.

Oct 28, 2019 18,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND FAILED TO PROPERLY ACCELERATE. THE FAILURE OCCURRED SEVERAL TIMES WHILE ATTEMPTING TO MERGE INTO TRAFFIC AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO CHAPMAN FORD (6744 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED AT 18,000 MILES, BUT THE FAILURE RECURRED AND THE CLUTCH WAS REPLACED A SECOND TIME AT 53,000 MILES. RECENTLY, THE FAILURE RECURRED AT 79,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. IN ADDITION, AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM), THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE ENGINE STALLING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE PURGE VALVE WAS REPLACED. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 18,000.

Oct 28, 2019 23,000 mi

TRANSMISSION SHUDDER ISSUES THAT EVERY OTHER 2016 OR OLDER FORD FOCUS HAS BUT FOR SOME REASON MINE IS NOT COVERED BY THE EXTENDED WARRANTY.

Oct 28, 2019 64,000 mi

TL* THE CONSUMER OWNS A 2016 FORD FOCUS. THE CONSUMER STATED THAT WHILE THEY WERE ACCELERATING FROM A STOP, THE TRANSMISSION STARTED TO JERK AND HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONSUMER CALLED SUPERIOR FORD OF PLYMOUTH (9705 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT STATED THAT THE SAME DEALER CALIBRATED THE VEHICLE A YEAR AGO, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. *BF *AS

Oct 28, 2019 59,800 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED WHILE ATTEMPTING TO ACCELERATE AND THE TRANSMISSION RANDOMLY SHIFTED GEARS. IN ADDITION, THE VEHICLE WOULD SOMETIMES ERRONEOUSLY DOWNSHIFT AND/OR UPSHIFT AND SWITCH INTO NEUTRAL. THE VEHICLE WAS TAKEN TO PUGMIRE FORD (352 N. TENNESSEE ST, CARTERSVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,800.

Oct 24, 2019 60,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TOOK A FEW SECONDS TO ACCELERATE AS IF IT HAD A MANUAL TRANSMISSION. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR AND WORSENED OVER TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,500.

Oct 24, 2019 60,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TOOK A FEW SECONDS TO ACCELERATE AS IF IT HAD A MANUAL TRANSMISSION. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR AND WORSENED OVER TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,500.

Oct 18, 2019 55,500 mi

WHEN THE CAR WAS AT 55K, THE DUAL CLUTCH TRANSMISSION'S CLUTCHES WERE SLIPPING OUT OF GEAR FROM 1000-3000 RPM AND PRODUCED EXTREME JERKINESS. IT WOULD HAPPEN FROM A STOP AS WELL AS JUST DRIVING IN THAT RPM RANGE. I HAD TO GET MY INPUT SHAFT SEAL AND CLUTCHES REPLACED AT 56K. MIND YOU CLUTCHES ARE SUPPOSED TO LAST 100K ACCORDING TO FORD. ALSO WHILE BACKING UP THE CAR WOULD VIOLENTLY JERK AS THE CLUTCH WAS SLIPPING, IT WAS ALSO DIFFICULT TO GO UPHILL. THE CLUTCH REPAIR MADE IT FEEL BETTER, THE SHUDDER IS COMING BACK IN JUST 1000 MILES AT 57K. I AM AFRAID THAT THE CLUTCHES WILL SLIP AGAIN AND SHIFT INTO NEUTRAL WHILE DRIVING. I HAVE NO WARRANTY EITHER, I DON'T THINK I SHOULD BE EATING A COST OF ALMOST 2000 FOR A PROBLEM THAT SHOULD NOT EXIST. PLEASE GET A RECALL GOING FOR THIS...

Oct 18, 2019 55,500 mi

WHEN THE CAR WAS AT 55K, THE DUAL CLUTCH TRANSMISSION'S CLUTCHES WERE SLIPPING OUT OF GEAR FROM 1000-3000 RPM AND PRODUCED EXTREME JERKINESS. IT WOULD HAPPEN FROM A STOP AS WELL AS JUST DRIVING IN THAT RPM RANGE. I HAD TO GET MY INPUT SHAFT SEAL AND CLUTCHES REPLACED AT 56K. MIND YOU CLUTCHES ARE SUPPOSED TO LAST 100K ACCORDING TO FORD. ALSO WHILE BACKING UP THE CAR WOULD VIOLENTLY JERK AS THE CLUTCH WAS SLIPPING, IT WAS ALSO DIFFICULT TO GO UPHILL. THE CLUTCH REPAIR MADE IT FEEL BETTER, THE SHUDDER IS COMING BACK IN JUST 1000 MILES AT 57K. I AM AFRAID THAT THE CLUTCHES WILL SLIP AGAIN AND SHIFT INTO NEUTRAL WHILE DRIVING. I HAVE NO WARRANTY EITHER, I DON'T THINK I SHOULD BE EATING A COST OF ALMOST 2000 FOR A PROBLEM THAT SHOULD NOT EXIST. PLEASE GET A RECALL GOING FOR THIS...

Oct 15, 2019 53,000 mi

MY 2016 FORD FOCUS SE HAS STALLED WHILE DRIVING ON THE FREEWAY TWICE IN THE PAST TWO WEEKS. IN ADDITION, THE TRANSMISSION IS VERY JERKY AND THE ENGINE STUDDERS AND MAKES LOUD NOISES WHEN SHIFTING INTO 2ND AND 3RD GEARS. THE CAR ONLY HAS 53,000 MILES ON IT, YET THE TRANSMISSION IS DEFECTIVE.

Oct 15, 2019 53,000 mi

MY 2016 FORD FOCUS SE HAS STALLED WHILE DRIVING ON THE FREEWAY TWICE IN THE PAST TWO WEEKS. IN ADDITION, THE TRANSMISSION IS VERY JERKY AND THE ENGINE STUDDERS AND MAKES LOUD NOISES WHEN SHIFTING INTO 2ND AND 3RD GEARS. THE CAR ONLY HAS 53,000 MILES ON IT, YET THE TRANSMISSION IS DEFECTIVE.

Oct 10, 2019 70,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE FAILURE MILEAGE WAS 70,000.

Oct 10, 2019 70,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE FAILURE MILEAGE WAS 70,000.

Oct 9, 2019 70,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION SHOOK VIOLENTLY WHEN ACCELERATING AND THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT ALSO STATED THAT THE TRANSMISSION SLIPPED AND SLAMMED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VACHON FORD (455 PROVIDENCE RD, BROOKLYN, CT 06234, (860) 774-3673) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND PROVIDED CASE NUMBER: 24492522. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Oct 9, 2019 70,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION SHOOK VIOLENTLY WHEN ACCELERATING AND THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT ALSO STATED THAT THE TRANSMISSION SLIPPED AND SLAMMED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VACHON FORD (455 PROVIDENCE RD, BROOKLYN, CT 06234, (860) 774-3673) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND PROVIDED CASE NUMBER: 24492522. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Oct 8, 2019 65,000 mi

MY VEHICLE SHUTTERS WHEN ATTEMPTING TO SHIFT OUT OF 1ST GEAR, AND IS OFTEN ASSOCIATED WITH A LOUD NOISE. THE ISSUE HAS GRADUALLY INCREASED IN SEVERITY UNTIL LAST WEEK (10.01.19) MY CAR STALLED AT AN INTERSECTION AFTER STOPPING AT A RED LIGHT. AFTER TALKING WITH AUTOMOTIVE TECHNICIANS AT A FORD DEALERSHIP THIS IS A RESULT OF A FAULTY CLUTCH SYSTEM. HOWEVER, AT THIS TIME FORD REFUSES TO ACKNOWLEDGE ANY WRONGDOING IN REGARDS TO THIS PROBLEM IN MY MAKE AND MODEL.

Oct 8, 2019 32,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 30-55 MPH, THE GEAR SHIFTED INTO NEUTRAL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "ENGINE TOO HOT" MESSAGE WAS DISPLAYED AND THE VEHICLE FAILED TO ACCELERATE AND/OR START. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.

Oct 8, 2019 65,000 mi

MY VEHICLE SHUTTERS WHEN ATTEMPTING TO SHIFT OUT OF 1ST GEAR, AND IS OFTEN ASSOCIATED WITH A LOUD NOISE. THE ISSUE HAS GRADUALLY INCREASED IN SEVERITY UNTIL LAST WEEK (10.01.19) MY CAR STALLED AT AN INTERSECTION AFTER STOPPING AT A RED LIGHT. AFTER TALKING WITH AUTOMOTIVE TECHNICIANS AT A FORD DEALERSHIP THIS IS A RESULT OF A FAULTY CLUTCH SYSTEM. HOWEVER, AT THIS TIME FORD REFUSES TO ACKNOWLEDGE ANY WRONGDOING IN REGARDS TO THIS PROBLEM IN MY MAKE AND MODEL.

Oct 8, 2019 32,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 30-55 MPH, THE GEAR SHIFTED INTO NEUTRAL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "ENGINE TOO HOT" MESSAGE WAS DISPLAYED AND THE VEHICLE FAILED TO ACCELERATE AND/OR START. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.

Oct 4, 2019 65,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER REVERSING OUT OF A PARKING SPACE AT 10 MPH, THE VEHICLE WAS SHIFTED INTO DRIVE, AN ABNORMAL NOISE WAS HEARD, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE NOISE CONTINUED WHILE DRIVING AT LOW SPEEDS. ONCE STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO KOONS FORD OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND CLUTCH NEEDED TO BE REPLACED ALONG WITH THE PCM VALVE. THE CONTACT WAS ALSO MADE AWARE THAT A PORTION OF THE REPAIRS WERE COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A MANAGER TO CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Oct 4, 2019 65,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER REVERSING OUT OF A PARKING SPACE AT 10 MPH, THE VEHICLE WAS SHIFTED INTO DRIVE, AN ABNORMAL NOISE WAS HEARD, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE NOISE CONTINUED WHILE DRIVING AT LOW SPEEDS. ONCE STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO KOONS FORD OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND CLUTCH NEEDED TO BE REPLACED ALONG WITH THE PCM VALVE. THE CONTACT WAS ALSO MADE AWARE THAT A PORTION OF THE REPAIRS WERE COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A MANAGER TO CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Oct 1, 2019

2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BRAKE AND TRANSMISSION ISSUES WITH VEHICLE. *LD THE CONSUMER STATED THE BRAKE PADS WERE PREMATURELY WORN. THE TRANSMISSION WOULD SHUDDER/CLANK AND DID NOT SHIFT PROPERLY. IT HAS BEEN TO THE DEALER FOUR TIMES DUE TO THIS FAILURE. *JS

Oct 1, 2019

2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BRAKE AND TRANSMISSION ISSUES WITH VEHICLE. *LD THE CONSUMER STATED THE BRAKE PADS WERE PREMATURELY WORN. THE TRANSMISSION WOULD SHUDDER/CLANK AND DID NOT SHIFT PROPERLY. IT HAS BEEN TO THE DEALER FOUR TIMES DUE TO THIS FAILURE. *JS

Sep 17, 2019

SEVER SHUDDERING WHEN SHIFTING, ESPECIALLY FROM 1ST TO 2ND GEAR; PRE-SHIFTING AT LOW RPM'S AND SLIPPING GEARS; STALLING AND NEAR-STALLING WHEN ATTEMPTING TO ACCELERATE OR WHEN ON AN INCLINE; BACK SEATS COME UNLOCKED AND FLY FORWARD WHEN YOU BRAKE HARD- CONTRARILY THE FRONT SEATS FLY BACK WHEN ACCELERATING . FORD DEMANDS PAYMENT FOR ESTIMATE/DIAGNOSTIC EVEN THOUGH THEY ARE WELL AWARE OF THE PROBLEMS WITH THIS LINE OF VEHICLE. EXTENDED WARRANTY WAS OFFERED, AT A SIGNIFICANT CHARGE- SHOULD BE FREE!!!. THESE PROBLEMS HAVE BEEN ONGOING SINCE I INITIALLY PURCHASED THE VEHICLE.

Sep 17, 2019

SEVER SHUDDERING WHEN SHIFTING, ESPECIALLY FROM 1ST TO 2ND GEAR; PRE-SHIFTING AT LOW RPM'S AND SLIPPING GEARS; STALLING AND NEAR-STALLING WHEN ATTEMPTING TO ACCELERATE OR WHEN ON AN INCLINE; BACK SEATS COME UNLOCKED AND FLY FORWARD WHEN YOU BRAKE HARD- CONTRARILY THE FRONT SEATS FLY BACK WHEN ACCELERATING . FORD DEMANDS PAYMENT FOR ESTIMATE/DIAGNOSTIC EVEN THOUGH THEY ARE WELL AWARE OF THE PROBLEMS WITH THIS LINE OF VEHICLE. EXTENDED WARRANTY WAS OFFERED, AT A SIGNIFICANT CHARGE- SHOULD BE FREE!!!. THESE PROBLEMS HAVE BEEN ONGOING SINCE I INITIALLY PURCHASED THE VEHICLE.

Sep 8, 2019 Crash

THE VEHICLE STALLED DURING A LEFT TURN INTO THE RIGHT LANE OF ONCOMING TRAFFIC AND WAS HIT AS A RESULT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE HAD BEEN TAKEN TO FORD PREVIOUSLY DUE TO CONCERNS OF STALLING/SLUGGISH ACCELERATION AT WHICH TIME THE DEALER DISCLOSED AN ISSUE WAS KNOWN THAT WAS MOST LIKELY THE CAUSE. THE DEALERSHIP KEPT THE CAR AND PERFORMED REPAIRS. THE ACCELERATION SEEMED A LITTLE BETTER BUT STILL NOT RIGHT BASED ON DECADES OF DRIVING EXPERIENCE. I THINK THE CPV ISSUE (18S32/18V-735) MAY HAVE CAUSED THE CAR TO STALL AND BE HIT WHEN IT WOULD NOT HAVE BEEN HIT OTHERWISE.

Sep 8, 2019 Crash

THE VEHICLE STALLED DURING A LEFT TURN INTO THE RIGHT LANE OF ONCOMING TRAFFIC AND WAS HIT AS A RESULT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE HAD BEEN TAKEN TO FORD PREVIOUSLY DUE TO CONCERNS OF STALLING/SLUGGISH ACCELERATION AT WHICH TIME THE DEALER DISCLOSED AN ISSUE WAS KNOWN THAT WAS MOST LIKELY THE CAUSE. THE DEALERSHIP KEPT THE CAR AND PERFORMED REPAIRS. THE ACCELERATION SEEMED A LITTLE BETTER BUT STILL NOT RIGHT BASED ON DECADES OF DRIVING EXPERIENCE. I THINK THE CPV ISSUE (18S32/18V-735) MAY HAVE CAUSED THE CAR TO STALL AND BE HIT WHEN IT WOULD NOT HAVE BEEN HIT OTHERWISE.

Sep 5, 2019 4,100 mi

I PURCHASED A 2016 FORD FOCUS WITH 7 MILES ON IT IN MARCH 2017. IN MAY 2017, AT ROUGHLY 4,000 MILES, THE CARS TRANSMISSION WENT OUT, STRANDING ME IN MISSOURI ON A ROAD TRIP. A WARNING LIGHT CAME ON AND SAID "STOP CAR NOW, TRANSMISSION OVERHEATING". SINCE THAT TIME, THE CAR HAS HAD 2 NEW TRANSMISSIONS, AND 5-6 NEW CLUTCHES. EACH TIME, IT IS REPLACED BECAUSE THE CAR STUDDERS AND DOES NOT WANT TO ENGAGE THE TRANSMISSION. THIS USUALLY HAPPENS AT SLOW SPEEDS, BUT ON A HANDFUL OF OCCASIONS IT HAS DONE IT AT HIGHWAY SPEED. IT HAS ALSO FAILED TO ENGAGE WHEN STOPPED AT LIGHTS OR STOP SIGNS, AND THEN RANDOMLY ENGAGES AND SENDS MY CAR (AND ME) FLYING INTO AN INTERSECTION WITH NO WARNING. I HAVE BEEN TOLD THAT THE NEW CLUTCH HAS TO "WARM UP" TO THE WAY I DRIVE WHEN IT SHUDDERS IMMEDIATELY AFTER REPLACING THE CLUTCH, AND HAVE BEEN TOLD THAT IT WAS JUST THE WAY THE CAR DRIVES, ETC. THE ATTACHED FILE IS FROM THE FIRST REPAIR. I HAVE SEVERAL MORE.

Sep 5, 2019 4,100 mi

I PURCHASED A 2016 FORD FOCUS WITH 7 MILES ON IT IN MARCH 2017. IN MAY 2017, AT ROUGHLY 4,000 MILES, THE CARS TRANSMISSION WENT OUT, STRANDING ME IN MISSOURI ON A ROAD TRIP. A WARNING LIGHT CAME ON AND SAID "STOP CAR NOW, TRANSMISSION OVERHEATING". SINCE THAT TIME, THE CAR HAS HAD 2 NEW TRANSMISSIONS, AND 5-6 NEW CLUTCHES. EACH TIME, IT IS REPLACED BECAUSE THE CAR STUDDERS AND DOES NOT WANT TO ENGAGE THE TRANSMISSION. THIS USUALLY HAPPENS AT SLOW SPEEDS, BUT ON A HANDFUL OF OCCASIONS IT HAS DONE IT AT HIGHWAY SPEED. IT HAS ALSO FAILED TO ENGAGE WHEN STOPPED AT LIGHTS OR STOP SIGNS, AND THEN RANDOMLY ENGAGES AND SENDS MY CAR (AND ME) FLYING INTO AN INTERSECTION WITH NO WARNING. I HAVE BEEN TOLD THAT THE NEW CLUTCH HAS TO "WARM UP" TO THE WAY I DRIVE WHEN IT SHUDDERS IMMEDIATELY AFTER REPLACING THE CLUTCH, AND HAVE BEEN TOLD THAT IT WAS JUST THE WAY THE CAR DRIVES, ETC. THE ATTACHED FILE IS FROM THE FIRST REPAIR. I HAVE SEVERAL MORE.

Sep 4, 2019 80,000 mi

ON 8/18/19 SENT FROM YAHOO MAIL ON ANDROID ----- FORWARDED MESSAGE ----- FROM: "[XXX] TO: [XXX] SENT: MON, AUG 19, 2019 AT 10:58 AM SUBJECT: VIN #[XXX] TO WHOM IT MAY CONCERN, YESTERDAY I WAS DRIVING ON HWY 17 IN WASHINGTON STATE AND THE TRANSMISSION ISSUES OF MY 2016 FORD FOCUS ALMOST COST ME MY LIFE. HWY 17 IS A 60 MPH, TWO LANE HIGHWAY SURROUNDED BY FARMLAND. WHILE DRIVING ON THAT HIGHWAY, I MANEUVERED TO PASS A SEMI-TRUCK THAT WAS TRAVELLING AT 50MPH. THERE WAS MORE THAN ENOUGH DISTANCE FROM ON-COMING TRAFFIC TO PASS SAFELY; WELL, THAT IS IF AS I PULLED ALONGSIDE THE SEMI-TRUCK I HADN'T LOST ALL POWER EVEN THOUGH I WAS PRESSING THE ACCELERATOR. THE RPM'S WENT UP TO "THE RED" 7-8, I STARTED LOSING SPEED AND PACING BESIDE THE SEMI- TRUCK. I COULD HOPE MY ACCELERATION ABILITY CAME BACK, OR I WAS GOING TO TRY TO BRAKE AND GO BACK WHEN I SAW ANOTHER CAR BEHIND ME IN THE PASSING LANE, MAKING ME A SITTING DUCK. FOR A FEW SECONDS OF PANIC, I CONSIDERED MY OPTIONS- MOSTLY TO GO OFF IN THE DITCH TO THE LEFT. LUCKILY, THE ACCELERATION CAME BACK AFTER THE NEEDLE ON THE RPM'S WENT HAYWIRE AND I SLOWLY WAS ABLE TO GET IN FRONT OF THE SEMI-TRUCK BEFORE ONCOMING TRAFFIC HIT ME. THE CAR BEHIND ME SPED PAST ME AS I GOT OVER, WITH A LOOK THAT I INTERPRETED AS HE THOUGHT I WAS TRYING TO KILL HIM. AT 47K MILES THE FIRST TRANSMISSION FAULTS BEGAN TO APPEAR. I HAVE ATTACHED COPIES OF THE FORD SERVICES AND TICKETS OPENED DUE TO THE MULTIPLE, ONGOING PROBLEMS. I AM NOT PART OF THE CLASS LEGAL ACTION FOR THE TRANSMISSION ISSUES OF 11-16 FOCUS AND FIESTAS. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 4, 2019 9,000 mi

ON 8/18/19 MY DAUGHTERS CAR CHECK ENGINE LIGHT CAME CAR WAS NOT SHIFTING RIGHT HAD THE CAR TOWED TO DEALERSHIP THEY REPLACED ONE OF THE CLUTCHES ONLY TO HAVE THE OTHER GO TWO DAYS LATER THIS TIME THE CAR WOULD NOT START BACK UP THE CAR ONLY HAS 9 THOUSAND MILES. UPON CHECKING MORE INTO THE CAR THE CLUTCH WAS REPLACED BEFORE.

Sep 4, 2019 80,000 mi

ON 8/18/19 SENT FROM YAHOO MAIL ON ANDROID ----- FORWARDED MESSAGE ----- FROM: "[XXX] TO: [XXX] SENT: MON, AUG 19, 2019 AT 10:58 AM SUBJECT: VIN #[XXX] TO WHOM IT MAY CONCERN, YESTERDAY I WAS DRIVING ON HWY 17 IN WASHINGTON STATE AND THE TRANSMISSION ISSUES OF MY 2016 FORD FOCUS ALMOST COST ME MY LIFE. HWY 17 IS A 60 MPH, TWO LANE HIGHWAY SURROUNDED BY FARMLAND. WHILE DRIVING ON THAT HIGHWAY, I MANEUVERED TO PASS A SEMI-TRUCK THAT WAS TRAVELLING AT 50MPH. THERE WAS MORE THAN ENOUGH DISTANCE FROM ON-COMING TRAFFIC TO PASS SAFELY; WELL, THAT IS IF AS I PULLED ALONGSIDE THE SEMI-TRUCK I HADN'T LOST ALL POWER EVEN THOUGH I WAS PRESSING THE ACCELERATOR. THE RPM'S WENT UP TO "THE RED" 7-8, I STARTED LOSING SPEED AND PACING BESIDE THE SEMI- TRUCK. I COULD HOPE MY ACCELERATION ABILITY CAME BACK, OR I WAS GOING TO TRY TO BRAKE AND GO BACK WHEN I SAW ANOTHER CAR BEHIND ME IN THE PASSING LANE, MAKING ME A SITTING DUCK. FOR A FEW SECONDS OF PANIC, I CONSIDERED MY OPTIONS- MOSTLY TO GO OFF IN THE DITCH TO THE LEFT. LUCKILY, THE ACCELERATION CAME BACK AFTER THE NEEDLE ON THE RPM'S WENT HAYWIRE AND I SLOWLY WAS ABLE TO GET IN FRONT OF THE SEMI-TRUCK BEFORE ONCOMING TRAFFIC HIT ME. THE CAR BEHIND ME SPED PAST ME AS I GOT OVER, WITH A LOOK THAT I INTERPRETED AS HE THOUGHT I WAS TRYING TO KILL HIM. AT 47K MILES THE FIRST TRANSMISSION FAULTS BEGAN TO APPEAR. I HAVE ATTACHED COPIES OF THE FORD SERVICES AND TICKETS OPENED DUE TO THE MULTIPLE, ONGOING PROBLEMS. I AM NOT PART OF THE CLASS LEGAL ACTION FOR THE TRANSMISSION ISSUES OF 11-16 FOCUS AND FIESTAS. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 4, 2019 9,000 mi

ON 8/18/19 MY DAUGHTERS CAR CHECK ENGINE LIGHT CAME CAR WAS NOT SHIFTING RIGHT HAD THE CAR TOWED TO DEALERSHIP THEY REPLACED ONE OF THE CLUTCHES ONLY TO HAVE THE OTHER GO TWO DAYS LATER THIS TIME THE CAR WOULD NOT START BACK UP THE CAR ONLY HAS 9 THOUSAND MILES. UPON CHECKING MORE INTO THE CAR THE CLUTCH WAS REPLACED BEFORE.

Sep 3, 2019 80,000 mi

I AM MAKING A COMPLAINT THAT MY 2016 FORD FOCUS WITH A INSTALLED AUTOMATIC DUAL-CLUTCH POWER-SHIFT TRANSMISSION. I AM EXPERIENCING SEVERE HESITATIONS WHEN I ACCELERATE. I AM EXPERIENCING A JERKY CAR MOVEMENT, AS I AM DRIVING, THIS HAVING G THE FEELING THAT I COULD LOSE CONTROL OF MY VEHICLE. THE DRIVING CONDITIONS ARE THE WORST IN NORMAL CITY DRIVING CONDITIONS, AS THE TRANSMISSION IS WORKING MORE THAN ON A INTERSTATE OR FREEWAY. MOST OF MY DIVING IS IN THE CITY. I HAVE TAKE IT TO LOCAL AUTHORIZED FORD DEALERSHIPS AND THEY SAY THERE IS NO RECALL, FIX, AND THAT IT WILL BE $289 TO GIVE A DIAGNOSIS. THERE IS CURRENTLY A CLASS ACTION LAWSUIT THAT WAS FILED, BUT IS TOO LATE TO JOIN. I AM FILING MY COMPLAINT AGAINST HOW FORD IS NOT HELPING TO SOLVE A KNOWN ISSUE WITH MY VEHICLE, WITHOUT MAJOR COSTS. IVE TAKEN THE VEHICLE TO AN ESTABLISHED AUTO TRANSMISSION BUSINESS AND THEY DIAGNOSED THAT THE VEHICLE WILL NEED A FULL TRANSMISSION REBUILD OR REPLACEMENT. THE 'CHECK ENGINE' LIGHT IS ON AND THE DIAGNOSIS CODE IS INDICATING 'TRANSMISSION ISSUE' ONLY. PHOTOS ARE ATTACHED.

Sep 3, 2019 80,000 mi

I AM MAKING A COMPLAINT THAT MY 2016 FORD FOCUS WITH A INSTALLED AUTOMATIC DUAL-CLUTCH POWER-SHIFT TRANSMISSION. I AM EXPERIENCING SEVERE HESITATIONS WHEN I ACCELERATE. I AM EXPERIENCING A JERKY CAR MOVEMENT, AS I AM DRIVING, THIS HAVING G THE FEELING THAT I COULD LOSE CONTROL OF MY VEHICLE. THE DRIVING CONDITIONS ARE THE WORST IN NORMAL CITY DRIVING CONDITIONS, AS THE TRANSMISSION IS WORKING MORE THAN ON A INTERSTATE OR FREEWAY. MOST OF MY DIVING IS IN THE CITY. I HAVE TAKE IT TO LOCAL AUTHORIZED FORD DEALERSHIPS AND THEY SAY THERE IS NO RECALL, FIX, AND THAT IT WILL BE $289 TO GIVE A DIAGNOSIS. THERE IS CURRENTLY A CLASS ACTION LAWSUIT THAT WAS FILED, BUT IS TOO LATE TO JOIN. I AM FILING MY COMPLAINT AGAINST HOW FORD IS NOT HELPING TO SOLVE A KNOWN ISSUE WITH MY VEHICLE, WITHOUT MAJOR COSTS. IVE TAKEN THE VEHICLE TO AN ESTABLISHED AUTO TRANSMISSION BUSINESS AND THEY DIAGNOSED THAT THE VEHICLE WILL NEED A FULL TRANSMISSION REBUILD OR REPLACEMENT. THE 'CHECK ENGINE' LIGHT IS ON AND THE DIAGNOSIS CODE IS INDICATING 'TRANSMISSION ISSUE' ONLY. PHOTOS ARE ATTACHED.

Aug 29, 2019 99,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OR SHIFT INTO REVERSE. THE VEHICLE COULD NOT BE DRIVEN AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION AND CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN BACK TO A MECHANIC AND A SENSOR WAS REPLACED, WHICH ALSO FAILED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC TWO MORE TIMES FOR REPAIRS, BUT THE FAILURE RECURRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,000. *TT*JB

Aug 29, 2019 99,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OR SHIFT INTO REVERSE. THE VEHICLE COULD NOT BE DRIVEN AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION AND CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN BACK TO A MECHANIC AND A SENSOR WAS REPLACED, WHICH ALSO FAILED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC TWO MORE TIMES FOR REPAIRS, BUT THE FAILURE RECURRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,000. *TT*JB

Aug 24, 2019 38,869 mi

1ST TIME WHILE DRIVING ON STREET- DIGITAL MESSAGE STATED " STOP PULLOVER TRANSMISSION OVERHEATING. 2. 7/7/19 VEHICLE TRANSMISSION WILL NOT GO INTO REVERSE AND WENT IN OUT DRIVE WITH HESITATION-CLUTCH BROKEN 3. 8/17/19 WHILE STATIONARY TRANSMISSION WOULD NOT GO INTO GEAR. CLUTCH AND SEAL BROKEN

Aug 24, 2019 38,869 mi

1ST TIME WHILE DRIVING ON STREET- DIGITAL MESSAGE STATED " STOP PULLOVER TRANSMISSION OVERHEATING. 2. 7/7/19 VEHICLE TRANSMISSION WILL NOT GO INTO REVERSE AND WENT IN OUT DRIVE WITH HESITATION-CLUTCH BROKEN 3. 8/17/19 WHILE STATIONARY TRANSMISSION WOULD NOT GO INTO GEAR. CLUTCH AND SEAL BROKEN

Aug 21, 2019 17,000 mi

MY MOTHER IS A SENIOR CITIZEN. PEACOCK FORD (MAITLAND FL) PERFORMED EXTENSIVE TRANSMISSION WORK REPLACING TRANSMISSION CONTROL MODULE (TCM) & CLUTCHES SHORTLY BEFORE WE PURCHASED IN FEB 2019. THEY DID NOT DISCLOSE THIS TO US. MAY 2019, FORD HAD TO REPLACE THE TCM AGAIN. JULY 2019, FORD HAD TO REPLACE THE CLUTCHES AGAIN. GIVEN THAT MY MOTHER IS A SENIOR CITIZEN, IF THE TRANSMISSION GOES OUT WHILE SHE'S DRIVING, SHE MAY PANIC AND CAUSE A SERIOUS ACCIDENT. THIS SITUATION IS NOT ACCEPTABLE.

Aug 21, 2019 17,000 mi

MY MOTHER IS A SENIOR CITIZEN. PEACOCK FORD (MAITLAND FL) PERFORMED EXTENSIVE TRANSMISSION WORK REPLACING TRANSMISSION CONTROL MODULE (TCM) & CLUTCHES SHORTLY BEFORE WE PURCHASED IN FEB 2019. THEY DID NOT DISCLOSE THIS TO US. MAY 2019, FORD HAD TO REPLACE THE TCM AGAIN. JULY 2019, FORD HAD TO REPLACE THE CLUTCHES AGAIN. GIVEN THAT MY MOTHER IS A SENIOR CITIZEN, IF THE TRANSMISSION GOES OUT WHILE SHE'S DRIVING, SHE MAY PANIC AND CAUSE A SERIOUS ACCIDENT. THIS SITUATION IS NOT ACCEPTABLE.

Aug 19, 2019 20,000 mi

TRANSMISSION SLIPS

Aug 19, 2019 20,000 mi

TRANSMISSION SLIPS

Aug 16, 2019 72,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE TRANSMISSION SHUDDERED, SLIPPED, AND LOST POWER. THE CONTACT STATED THAT THE VEHICLE NEVER STALLED. THE VEHICLE WAS TAKEN TO RANDALL REED'S PLANET FORD (LOCATED AT 19000 EASTEX FWY, HUMBLE, TX 77338, (866) 844-5995) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONICS IN THE TRANSMISSION FAILED AND A SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Aug 16, 2019 72,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE TRANSMISSION SHUDDERED, SLIPPED, AND LOST POWER. THE CONTACT STATED THAT THE VEHICLE NEVER STALLED. THE VEHICLE WAS TAKEN TO RANDALL REED'S PLANET FORD (LOCATED AT 19000 EASTEX FWY, HUMBLE, TX 77338, (866) 844-5995) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONICS IN THE TRANSMISSION FAILED AND A SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Aug 15, 2019 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION AND CLUTCH HAD TO BE REPLACED FOUR TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE, TN 37912, 865-685-5588) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE HAD THE SAME TRANSMISSION FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 67,000.

Aug 15, 2019 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION AND CLUTCH HAD TO BE REPLACED FOUR TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE, TN 37912, 865-685-5588) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE HAD THE SAME TRANSMISSION FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 67,000.

Aug 14, 2019 73,000 mi

THE VEHICLE STARTED TO SHUDDER AND JERK WHILE IT WAS IN MOTION ONLY TWO MONTHS AFTER THE PURCHASE OF THE VEHICLE. THE DIAGNOSIS WAS A BAD CLUTCH IN AN AUTOMATIC VEHICLE.

Aug 14, 2019 73,000 mi

THE VEHICLE STARTED TO SHUDDER AND JERK WHILE IT WAS IN MOTION ONLY TWO MONTHS AFTER THE PURCHASE OF THE VEHICLE. THE DIAGNOSIS WAS A BAD CLUTCH IN AN AUTOMATIC VEHICLE.

Aug 13, 2019 11,000 mi

WHEN TAKING OFF VEHICLE SHUTTERS. VEHICLE ALSO WILL SLAM INTO GEAR WHEN ACCELERATING. VEHICLE WILL SOMETIMES HAVE DELAYED REACTION WHEN STEPPING ON GAS- MAKING ENTERING HIGHWAYS/ TRAFFIC CIRCLES/ PULLING ONTO BUSY ROADWAYS DANGEROUS. VEHICLE HAS BEEN 'FIXED' BY AUTHORIZED FORD DEALERSHIPS 3 TIMES, ABOUT TO BE 4.

Aug 13, 2019 11,000 mi

WHEN TAKING OFF VEHICLE SHUTTERS. VEHICLE ALSO WILL SLAM INTO GEAR WHEN ACCELERATING. VEHICLE WILL SOMETIMES HAVE DELAYED REACTION WHEN STEPPING ON GAS- MAKING ENTERING HIGHWAYS/ TRAFFIC CIRCLES/ PULLING ONTO BUSY ROADWAYS DANGEROUS. VEHICLE HAS BEEN 'FIXED' BY AUTHORIZED FORD DEALERSHIPS 3 TIMES, ABOUT TO BE 4.

Aug 10, 2019 70,000 mi

VEHICLE STALLED IN THE MIDDLE OF HIGHWAY. VEHICLE STALL AFTER GAS IN PUT INTONTANK. CHECK ENGINE LIGHT COMES ON AND PURGE VALVE OR VACUUMED LEAK NOTED. VEHICLE RANDOMLY SHUTS OFF AND OR LOSES POWER. OUR CAR WAS ALMOST HIT WHILE IT STALLED TURNING AT AN INTERSECTION. THE TRANSMISSION SHUTTERS AND DOESN'T SHIFT. THE TRANSMISSION WHEN IN DRIVE GOES IN REVERSE AND WHEN IN REVERSE THE TRANSMISSION GOES IN DRIVE.

Aug 10, 2019 70,000 mi

VEHICLE STALLED IN THE MIDDLE OF HIGHWAY. VEHICLE STALL AFTER GAS IN PUT INTONTANK. CHECK ENGINE LIGHT COMES ON AND PURGE VALVE OR VACUUMED LEAK NOTED. VEHICLE RANDOMLY SHUTS OFF AND OR LOSES POWER. OUR CAR WAS ALMOST HIT WHILE IT STALLED TURNING AT AN INTERSECTION. THE TRANSMISSION SHUTTERS AND DOESN'T SHIFT. THE TRANSMISSION WHEN IN DRIVE GOES IN REVERSE AND WHEN IN REVERSE THE TRANSMISSION GOES IN DRIVE.

Aug 2, 2019 35,000 mi

FORD FOCUS 2016-TRANS. WONT SHIFT RIGHT.

Aug 2, 2019 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 30 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JENKINS & WYNNE FORD, HONDA, & LINCOLN (LOCATED AT 2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

Aug 2, 2019 35,000 mi

FORD FOCUS 2016-TRANS. WONT SHIFT RIGHT.

Aug 2, 2019 67,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 30 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JENKINS & WYNNE FORD, HONDA, & LINCOLN (LOCATED AT 2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

Aug 1, 2019 26,842 mi

JANUARY 2019 HAD TRANSMISSION CLUTCH REPLACED UNDER WARRANTY JULY 2019 TRANSMISSION WENT OUT AGAIN ON MAJOR HIGHWAY, REPLACED TANSMISSION CONTROL MODULE AND CLUTCH MOTOR, CAR HAS BEEN IN SERVICE FOR 8 DAYS STILL NOT REPAIRED. CAR WAS STATIONARY AT A RED LIGHT, WENT TO ACCELERATE, REVVED LIKE IT WAS IN NEUTRAL, THEN HOT TRANSMISSION ERROR, AND AFTER REPEATEDLY PUTTING IT IN PARK AND DRIVE, IT DROVE FOR 10 SECONDS AND WAS ABLE TO GET FARTHER TO THE EDGE OF THE ROAD TO WAIT FOR TOW TRUCK. HIGH SPEED TRAFFIC AND CROSS TRAFFIC AT INTERSECTION EXTREMELY HAZARDOUS, VERY LUCKY NOT TO HAVE BEEN IN A MAJOR ACCIDENT.

Aug 1, 2019 26,842 mi

JANUARY 2019 HAD TRANSMISSION CLUTCH REPLACED UNDER WARRANTY JULY 2019 TRANSMISSION WENT OUT AGAIN ON MAJOR HIGHWAY, REPLACED TANSMISSION CONTROL MODULE AND CLUTCH MOTOR, CAR HAS BEEN IN SERVICE FOR 8 DAYS STILL NOT REPAIRED. CAR WAS STATIONARY AT A RED LIGHT, WENT TO ACCELERATE, REVVED LIKE IT WAS IN NEUTRAL, THEN HOT TRANSMISSION ERROR, AND AFTER REPEATEDLY PUTTING IT IN PARK AND DRIVE, IT DROVE FOR 10 SECONDS AND WAS ABLE TO GET FARTHER TO THE EDGE OF THE ROAD TO WAIT FOR TOW TRUCK. HIGH SPEED TRAFFIC AND CROSS TRAFFIC AT INTERSECTION EXTREMELY HAZARDOUS, VERY LUCKY NOT TO HAVE BEEN IN A MAJOR ACCIDENT.

Jul 31, 2019

AUTOMATIC TRANSMISSION SHUDDERING WHILE ACCELERATING IN 1ST AND 2ND GEARS. TRANSMISSION ACTUALLY COMPLETELY CUTS OUT OCCASIONALLY, FORCING THE CAR TO LURCH BACKWARD SOMEWHAT UNTIL THE TRANSMISSION ENGAGES AGAIN. HIGH RPM LEVELS AT SHIFT POINTS BETWEEN 1ST, 2ND AND 3RD GEAR. DEFINITELY A SAFETY ISSUE, AS THERE HAVE BEEN AND WILL CONTINUE TO BE TIMES THAT I TRY TO ACCELERATE TO GET UP TO APPROPRIATE SPEED, BUT THE CAR TAKES TOO LONG TO BE ABLE TO GET UP TO HIGHWAY SPEEDS. ARTICLES ARE SAYING 2012 TO 2016 FOCUS ARE AFFECTED, YET THERE IS NO TRANSMISSION RECALL ON MY 2016? THE ISSUES DID NOT GO AWAY!

Jul 31, 2019 75,748 mi

THE TRANSMISSION OF THIS VEHICLE HAS HAD A CONSISTENT PROBLEM OF BEING ERRATIC AND REQUIRES CONSTANT VERY PARTICULAR PRESSURE ON THE GAS PEDAL TO AVOID SHUDDERING AND SHAKING WHEN ACCELERATING WHICH WHEN IT HAPPENS MAKES THE CAR VERY DIFFICULT TO SAFELY CONTROL IN ANY TYPE OF TRAFFIC SINCE OTHER DRIVERS DO NOT ANTICIPATE THE LURCHING AND STAGGERING FROM THE CAR UNLESS THEY HAPPEN TO NOTE THE FORD EMBLEM AND ARE AWARE OF THE SAFETY PROBLEMS FACING ALL FOCUS DRIVERS OF THE AFFECTED MODELS. I HAVE FOUND THE ISSUES MANAGEABLE BY ASSERTIVE MANIPULATION OF THE GAS PEDAL DURING ACCELERATION AND GENTLE AND GRADUAL APPLICATION OF THE BRAKES WHEN POSSIBLE TO OFFSET THE DANGEROUSLY INCONSISTENT ACCELERATION AND THE TENDENCY FOR CAR TO MISSHIFT WHEN SLOWING DOWN. I'M ABSOLUTELY APPALLED TO DISCOVER THAT THIS IS NOT AN ISOLATED SITUATION BUT IS TYPICAL OF MOST IF NOT ALL 2012-2016 IT IS INCONCEIVABLE TO ME THAT FORD WAS AWARE OF THIS LIFE THREATENING MALFUNCTION IN THEIR PRODUCTS AND INSTEAD OF SOLVING OR ADDRESSING IT SOLD CARS TO UNSUSPECTING PUBLIC ON THE BASIS OF THE THEIR GOOD NAME AND REPUTATION AS A QUALITY AMERICAN MANUFACTURER. I ALSO HAD TO HAVE THE CAR SERVICED AT HERTICH FORD OF MILFORD DELAWARE FOR A SEPARATE ISSUE INVOLVING FUEL SYSTEM SENSORS WHICH CAUSED THE FUEL GAGE TO BE INACCURATE AND CAUSED MY VEHICLE TO STALL SEVERAL TIMES DUE TO A VACUUM CREATED IN THE GAS TANK, WHICH WAS FIXED BY THE RECALL WORK BUT AGAIN CAUSED A POTENTIALLY DANGEROUS SITUATION FOR MYSELF AND PASSENGERS. APPARENTLY THERE IS ANOTHER RECALL FOR THE FUEL SYSTEM ERROR WHICH I HAVE NOT BEEN ABLE TO SCHEDULE AS YET. TO WHOM IT MAY CONCERN AND ANYONE READING THIS DO YOURSELF A FAVOR AND BUY CHEVROLET OR TOYOTA TWO BRANDS I CAN HIGHLY RECOMMEND. THANKS

Jul 31, 2019 27,000 mi

I HAD THE TRANSMISSION CLUTCH REPLACED ONE THEN TOOK BACK BECAUSE OF THE HESITATION STARTED AGAIN BEFORE WARRANTY WAS UP TOOK BACK TO LEN STOLER DEALER ND THEY TOLD ME THAT THE HESITATION WAS WITHIN THE THRESHOLD. NOW THE HESITATION IS WORSE WITH GRINDING SOUND AND THEY TELL ME THE WARRANTY IS UP ND I WOULD HAVE TO PAY.

Jul 31, 2019

AUTOMATIC TRANSMISSION SHUDDERING WHILE ACCELERATING IN 1ST AND 2ND GEARS. TRANSMISSION ACTUALLY COMPLETELY CUTS OUT OCCASIONALLY, FORCING THE CAR TO LURCH BACKWARD SOMEWHAT UNTIL THE TRANSMISSION ENGAGES AGAIN. HIGH RPM LEVELS AT SHIFT POINTS BETWEEN 1ST, 2ND AND 3RD GEAR. DEFINITELY A SAFETY ISSUE, AS THERE HAVE BEEN AND WILL CONTINUE TO BE TIMES THAT I TRY TO ACCELERATE TO GET UP TO APPROPRIATE SPEED, BUT THE CAR TAKES TOO LONG TO BE ABLE TO GET UP TO HIGHWAY SPEEDS. ARTICLES ARE SAYING 2012 TO 2016 FOCUS ARE AFFECTED, YET THERE IS NO TRANSMISSION RECALL ON MY 2016? THE ISSUES DID NOT GO AWAY!

Jul 31, 2019 75,748 mi

THE TRANSMISSION OF THIS VEHICLE HAS HAD A CONSISTENT PROBLEM OF BEING ERRATIC AND REQUIRES CONSTANT VERY PARTICULAR PRESSURE ON THE GAS PEDAL TO AVOID SHUDDERING AND SHAKING WHEN ACCELERATING WHICH WHEN IT HAPPENS MAKES THE CAR VERY DIFFICULT TO SAFELY CONTROL IN ANY TYPE OF TRAFFIC SINCE OTHER DRIVERS DO NOT ANTICIPATE THE LURCHING AND STAGGERING FROM THE CAR UNLESS THEY HAPPEN TO NOTE THE FORD EMBLEM AND ARE AWARE OF THE SAFETY PROBLEMS FACING ALL FOCUS DRIVERS OF THE AFFECTED MODELS. I HAVE FOUND THE ISSUES MANAGEABLE BY ASSERTIVE MANIPULATION OF THE GAS PEDAL DURING ACCELERATION AND GENTLE AND GRADUAL APPLICATION OF THE BRAKES WHEN POSSIBLE TO OFFSET THE DANGEROUSLY INCONSISTENT ACCELERATION AND THE TENDENCY FOR CAR TO MISSHIFT WHEN SLOWING DOWN. I'M ABSOLUTELY APPALLED TO DISCOVER THAT THIS IS NOT AN ISOLATED SITUATION BUT IS TYPICAL OF MOST IF NOT ALL 2012-2016 IT IS INCONCEIVABLE TO ME THAT FORD WAS AWARE OF THIS LIFE THREATENING MALFUNCTION IN THEIR PRODUCTS AND INSTEAD OF SOLVING OR ADDRESSING IT SOLD CARS TO UNSUSPECTING PUBLIC ON THE BASIS OF THE THEIR GOOD NAME AND REPUTATION AS A QUALITY AMERICAN MANUFACTURER. I ALSO HAD TO HAVE THE CAR SERVICED AT HERTICH FORD OF MILFORD DELAWARE FOR A SEPARATE ISSUE INVOLVING FUEL SYSTEM SENSORS WHICH CAUSED THE FUEL GAGE TO BE INACCURATE AND CAUSED MY VEHICLE TO STALL SEVERAL TIMES DUE TO A VACUUM CREATED IN THE GAS TANK, WHICH WAS FIXED BY THE RECALL WORK BUT AGAIN CAUSED A POTENTIALLY DANGEROUS SITUATION FOR MYSELF AND PASSENGERS. APPARENTLY THERE IS ANOTHER RECALL FOR THE FUEL SYSTEM ERROR WHICH I HAVE NOT BEEN ABLE TO SCHEDULE AS YET. TO WHOM IT MAY CONCERN AND ANYONE READING THIS DO YOURSELF A FAVOR AND BUY CHEVROLET OR TOYOTA TWO BRANDS I CAN HIGHLY RECOMMEND. THANKS

Jul 31, 2019 27,000 mi

I HAD THE TRANSMISSION CLUTCH REPLACED ONE THEN TOOK BACK BECAUSE OF THE HESITATION STARTED AGAIN BEFORE WARRANTY WAS UP TOOK BACK TO LEN STOLER DEALER ND THEY TOLD ME THAT THE HESITATION WAS WITHIN THE THRESHOLD. NOW THE HESITATION IS WORSE WITH GRINDING SOUND AND THEY TELL ME THE WARRANTY IS UP ND I WOULD HAVE TO PAY.

Jul 30, 2019

CAR HAS SHUDDERED AND FAILED TO PROPERLY ACCELERATE WHICH STARTED WITHIN A FEW WEEKS OF BUYING THE VEHICLE NEW. THE SHUDDERING OF THE TRANSMISSION SOUNDS LIKE RATTLING AND THAT THE CAR IS GOING TO STALL WHEN IT IS A AUTOMATIC VEHICLE. THE CAR IS SHUDDERING OFTEN FROM STOPS TO ACCELERATIONS, FEELS LIKE THE CAR IS TRYING TO GRIP INTO THE NEXT GEAR AND IS A SAFETY CONCERN. I HAVE PERSONALLY HAD MY CLUTCH REPLACED BY FORD 2 TIMES AND I HAVE ONLY OWNED THE VEHICLE FOR A LITTLE OVER 2 YEARS. TO GET FORD TO REPLACE THE CLUTCH IS A HUGE HEADACHE. FOR MONTHS WHEN I WOULD TAKE THE VEHICLE IN DUE TO THIS SAFETY COMPLIANT THEY WOULD SAY THAT THE SHUDDERING TRANSMISSION IS WITHIN NORMAL LIMITS AND REFUSE TO FIX IT UNDER THE WARRANTY. I ALSO TRIED TO CONTACT THE CORPORATE HEADQUARTERS TO GET IT FIXED AND NO RESULTS THERE EITHER. FOR THE MOST RECENT REPAIR I HAD TO REALLY FIGHT THE SERVICE CENTER TO DRIVE IT AND GET IT REPLACED UPON FAILING THEIR DIAGNOSTIC TESTS. CAR ALSO HAS A ROUGH IDLE WHICH HAS RESULTED IN THE MOTOR MOUNT BEING REPLACED. CAR IS LOW MILEAGE AND A 2016. IT IS TRULY A SAFETY ISSUE BECAUSE WHEN THE SHUDDERING OCCURS THE CAR FAILS TO ACCELERATE TO A SAFE SPEED TIMELY.

Jul 30, 2019

CAR HAS SHUDDERED AND FAILED TO PROPERLY ACCELERATE WHICH STARTED WITHIN A FEW WEEKS OF BUYING THE VEHICLE NEW. THE SHUDDERING OF THE TRANSMISSION SOUNDS LIKE RATTLING AND THAT THE CAR IS GOING TO STALL WHEN IT IS A AUTOMATIC VEHICLE. THE CAR IS SHUDDERING OFTEN FROM STOPS TO ACCELERATIONS, FEELS LIKE THE CAR IS TRYING TO GRIP INTO THE NEXT GEAR AND IS A SAFETY CONCERN. I HAVE PERSONALLY HAD MY CLUTCH REPLACED BY FORD 2 TIMES AND I HAVE ONLY OWNED THE VEHICLE FOR A LITTLE OVER 2 YEARS. TO GET FORD TO REPLACE THE CLUTCH IS A HUGE HEADACHE. FOR MONTHS WHEN I WOULD TAKE THE VEHICLE IN DUE TO THIS SAFETY COMPLIANT THEY WOULD SAY THAT THE SHUDDERING TRANSMISSION IS WITHIN NORMAL LIMITS AND REFUSE TO FIX IT UNDER THE WARRANTY. I ALSO TRIED TO CONTACT THE CORPORATE HEADQUARTERS TO GET IT FIXED AND NO RESULTS THERE EITHER. FOR THE MOST RECENT REPAIR I HAD TO REALLY FIGHT THE SERVICE CENTER TO DRIVE IT AND GET IT REPLACED UPON FAILING THEIR DIAGNOSTIC TESTS. CAR ALSO HAS A ROUGH IDLE WHICH HAS RESULTED IN THE MOTOR MOUNT BEING REPLACED. CAR IS LOW MILEAGE AND A 2016. IT IS TRULY A SAFETY ISSUE BECAUSE WHEN THE SHUDDERING OCCURS THE CAR FAILS TO ACCELERATE TO A SAFE SPEED TIMELY.

Jul 29, 2019

2016 FORD FOCUS TITAN AUTOMATIC TRANSMISSION: THE TRANSMISSION HAS CAUSED THE VEHICLE TO LOSE ACCELERATION AND HAS SLIPPED INTO NEUTRAL. AT 1 POINT THE DISPLAY/MONITOR TURNED WHITE WITH A SMALL CAR IN THE CENTER. THE CAR WAS MOVING FORWARD AND ON CITY STREETS WHEN IT SLIPPED INTO NEUTRAL. THIS HAS HAPPEN AT LEAST 4 TIMES SINCE OWNERSHIP.

Jul 29, 2019

2016 FORD FOCUS TITAN AUTOMATIC TRANSMISSION: THE TRANSMISSION HAS CAUSED THE VEHICLE TO LOSE ACCELERATION AND HAS SLIPPED INTO NEUTRAL. AT 1 POINT THE DISPLAY/MONITOR TURNED WHITE WITH A SMALL CAR IN THE CENTER. THE CAR WAS MOVING FORWARD AND ON CITY STREETS WHEN IT SLIPPED INTO NEUTRAL. THIS HAS HAPPEN AT LEAST 4 TIMES SINCE OWNERSHIP.

Jul 28, 2019 18,755 mi

I WAS DRIVING ON THE I-5 SOUTH WHEN MY CAR SUDDENLY LOSES ACCELERATION AND SPEED IN BETWEEN SHIFTS NEARLY CAUSING AN ACCIDENT. LUCKILY THE CAR BEHIND ME SWERVED TO THE OTHER LANE. VERY SCARY MOMENT BECAUSE MY CAR COULDN'T FIND IT'S GEAR.

Jul 28, 2019 19,000 mi

WHEN ACCELERATING FROM A STOP, THE CAR SHUDDERS AS IT GOES FROM FIRST GEAR TO SECOND GEAR AND THERE IS A NOISE THAT SOUNDS LIKE GEARS ARE GRINDING.

Jul 28, 2019 18,755 mi

I WAS DRIVING ON THE I-5 SOUTH WHEN MY CAR SUDDENLY LOSES ACCELERATION AND SPEED IN BETWEEN SHIFTS NEARLY CAUSING AN ACCIDENT. LUCKILY THE CAR BEHIND ME SWERVED TO THE OTHER LANE. VERY SCARY MOMENT BECAUSE MY CAR COULDN'T FIND IT'S GEAR.

Jul 28, 2019 19,000 mi

WHEN ACCELERATING FROM A STOP, THE CAR SHUDDERS AS IT GOES FROM FIRST GEAR TO SECOND GEAR AND THERE IS A NOISE THAT SOUNDS LIKE GEARS ARE GRINDING.

Jul 26, 2019 75,000 mi

CAR SHUDDERS AND SHAKES WHEN SWITCHED BETWEEN LOW GEARS. IS AN AUTOMATIC TRANSMISSION. WAS PROMISED BY FORD DEALER WHEN BUYING THAT THE TRANSMISSION ISSUE DID NOT EFFECT THE 2016 MODELS. AFTER OWNING THE CAR FOR LESS THAN A MONTH THE CAR NEEDED TO HAVE ITS CLUTCH REPLACED. FORD AGAIN PROMISED THIS WAS A NEW PART AND WOULD FIX THE ISSUE PERMANENTLY. LESS THAN A YEAR LATER AND I AM HAVING THE EXACT SAME ISSUE.

Jul 26, 2019 98,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WITHOUT WARNING WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (980) 224-5854) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22244697. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Jul 26, 2019 75,000 mi

CAR SHUDDERS AND SHAKES WHEN SWITCHED BETWEEN LOW GEARS. IS AN AUTOMATIC TRANSMISSION. WAS PROMISED BY FORD DEALER WHEN BUYING THAT THE TRANSMISSION ISSUE DID NOT EFFECT THE 2016 MODELS. AFTER OWNING THE CAR FOR LESS THAN A MONTH THE CAR NEEDED TO HAVE ITS CLUTCH REPLACED. FORD AGAIN PROMISED THIS WAS A NEW PART AND WOULD FIX THE ISSUE PERMANENTLY. LESS THAN A YEAR LATER AND I AM HAVING THE EXACT SAME ISSUE.

Jul 26, 2019 98,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WITHOUT WARNING WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (980) 224-5854) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22244697. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Jul 25, 2019 36,000 mi

THE TRANSMISSION SLIPS AND MAKES NOISE - I'VE TAKEN IT TO 2 DIFFERENT FORD DEALERS AND THEY SAY THERE IS NO PROBLEM.

Jul 25, 2019 14,000 mi

WHENEVER I TAKE OFF FROM A STOP MY CAR SHAKES AND SHUDDERS SO BAD. IT'S DONE IT EVER SINCE I I BOUGHT THE CAR BACK IN 2018. I WAS NOT MADE AWARE OF THIS ISSUE. IF I WOULD HAVE KNOWN MY CAR WAS GOING TO HAVE THIS MANY ISSUES I WOULDN'T HAVE BOUGHT IT. THE TRANSMISSION SHIFTS SO ROUGH EVEN IN HIGH GEARS.

Jul 25, 2019 36,000 mi

THE TRANSMISSION SLIPS AND MAKES NOISE - I'VE TAKEN IT TO 2 DIFFERENT FORD DEALERS AND THEY SAY THERE IS NO PROBLEM.

Jul 25, 2019 14,000 mi

WHENEVER I TAKE OFF FROM A STOP MY CAR SHAKES AND SHUDDERS SO BAD. IT'S DONE IT EVER SINCE I I BOUGHT THE CAR BACK IN 2018. I WAS NOT MADE AWARE OF THIS ISSUE. IF I WOULD HAVE KNOWN MY CAR WAS GOING TO HAVE THIS MANY ISSUES I WOULDN'T HAVE BOUGHT IT. THE TRANSMISSION SHIFTS SO ROUGH EVEN IN HIGH GEARS.

Jul 24, 2019 55,000 mi

THE TRANSMISSION ON MY CAR WILL COMMONLY SHUDDER WHEN SHIFTING IN LOWER GEARS, FREQUENTLY CREATING AN UNSAFE LAG IN MOMENTS WHERE QUICK ACCELERATION IS REQUIRED. THE PROBLEM BECOMES MORE PRONOUNCED AS THE PERIOD OF CONTINUOUS OR NEAR-CONTINUOUS USE INCREASES. IT IS MY UNDERSTANDING THAT, AT PRESENT, THE TRANSMISSION IS NOT SHUDDERING ENOUGH TO WARRANT A REPAIR UNDER THE TERMS OF MY WARRANTEE, HOWEVER I BELIEVE THAT IS DUE TO MY CONTINUAL ADJUSTMENT TO DRIVING STYLE TO ACCOMMODATE THIS UNSAFE SITUATION. I DON'T BELIEVE IT'S PRUDENT FOR ME TO EXACERBATE THE SITUATION AT THE RISK OF MY FAMILY'S SAFETY IN ORDER TO QUALIFY FOR REPAIR AT THE MANUFACTURER'S EXPENSE. THE SHUDDERING ITSELF CAN RANGE FROM A LIGHT FLUTTER TO A COMPLETE DISENGAGEMENT OF THE CLUTCH FOR A SECOND OR TWO. AT HIGHWAY SPEEDS, THAT AMOUNT OF TIME IS UNACCEPTABLE. TO ME, IT FEELS AS THOUGH THE SOFTWARE IS ATTEMPTING TO DECIDE AND ACTUATE A DESIRED GEAR RATIO, BUT DOING SO IN A TIMEFRAME THAT IS FAR LONGER THAN WHAT IT WOULD TAKE ME TO DO SO IN A MANUAL TRANSMISSION. ADDITIONALLY, SOME ENGAGEMENT MECHANISM OR PROGRAM FREQUENTLY MISJUDGES THE ENGAGEMENT OF THE CLUTCH, RESULTING IN MECHANICAL ABNORMALITY RANGING FROM A FLUTTER TO A SHUDDER TO A LOUD AND FORCEFUL KNOCKING AS IT ATTEMPTS TO ENGAGE. THE ODD BEHAVIOR IS MOST PRONOUNCED WHEN SHIFTING BETWEEN FIRST, SECOND, OR THIRD GEAR. OCCASIONAL BUT VERY ALARMING DISENGAGEMENT OF THE CLUTCH CAN OCCUR AT HIGHWAY SPEEDS. TURNING CAN SEEM TO EXACERBATE THE PROBLEM.

Jul 24, 2019 57,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE RPMS DROPPED BELOW 500 AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VACUUM ASSIST FOR THE BRAKES WAS INOPERABLE. THE VEHICLE WAS TAKEN TO DON FRANKLIN FORD (LOCATED AT 388 KY-192, LONDON, KY 40741, (888) 461-0896) ON TWO SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE DUAL CLUTCH IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL CAMPAIGN WOULD NOT BE HONORED BECAUSE THE VEHICLE HAD A REBUILT TITLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Jul 24, 2019 55,000 mi

THE TRANSMISSION ON MY CAR WILL COMMONLY SHUDDER WHEN SHIFTING IN LOWER GEARS, FREQUENTLY CREATING AN UNSAFE LAG IN MOMENTS WHERE QUICK ACCELERATION IS REQUIRED. THE PROBLEM BECOMES MORE PRONOUNCED AS THE PERIOD OF CONTINUOUS OR NEAR-CONTINUOUS USE INCREASES. IT IS MY UNDERSTANDING THAT, AT PRESENT, THE TRANSMISSION IS NOT SHUDDERING ENOUGH TO WARRANT A REPAIR UNDER THE TERMS OF MY WARRANTEE, HOWEVER I BELIEVE THAT IS DUE TO MY CONTINUAL ADJUSTMENT TO DRIVING STYLE TO ACCOMMODATE THIS UNSAFE SITUATION. I DON'T BELIEVE IT'S PRUDENT FOR ME TO EXACERBATE THE SITUATION AT THE RISK OF MY FAMILY'S SAFETY IN ORDER TO QUALIFY FOR REPAIR AT THE MANUFACTURER'S EXPENSE. THE SHUDDERING ITSELF CAN RANGE FROM A LIGHT FLUTTER TO A COMPLETE DISENGAGEMENT OF THE CLUTCH FOR A SECOND OR TWO. AT HIGHWAY SPEEDS, THAT AMOUNT OF TIME IS UNACCEPTABLE. TO ME, IT FEELS AS THOUGH THE SOFTWARE IS ATTEMPTING TO DECIDE AND ACTUATE A DESIRED GEAR RATIO, BUT DOING SO IN A TIMEFRAME THAT IS FAR LONGER THAN WHAT IT WOULD TAKE ME TO DO SO IN A MANUAL TRANSMISSION. ADDITIONALLY, SOME ENGAGEMENT MECHANISM OR PROGRAM FREQUENTLY MISJUDGES THE ENGAGEMENT OF THE CLUTCH, RESULTING IN MECHANICAL ABNORMALITY RANGING FROM A FLUTTER TO A SHUDDER TO A LOUD AND FORCEFUL KNOCKING AS IT ATTEMPTS TO ENGAGE. THE ODD BEHAVIOR IS MOST PRONOUNCED WHEN SHIFTING BETWEEN FIRST, SECOND, OR THIRD GEAR. OCCASIONAL BUT VERY ALARMING DISENGAGEMENT OF THE CLUTCH CAN OCCUR AT HIGHWAY SPEEDS. TURNING CAN SEEM TO EXACERBATE THE PROBLEM.

Jul 24, 2019 57,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE RPMS DROPPED BELOW 500 AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VACUUM ASSIST FOR THE BRAKES WAS INOPERABLE. THE VEHICLE WAS TAKEN TO DON FRANKLIN FORD (LOCATED AT 388 KY-192, LONDON, KY 40741, (888) 461-0896) ON TWO SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE DUAL CLUTCH IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL CAMPAIGN WOULD NOT BE HONORED BECAUSE THE VEHICLE HAD A REBUILT TITLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Jul 23, 2019 100 mi

THE TRANSMISSION SHUDDERS WHEN TRYING TO ACCELERATE. THE CAR JERKS AND SPUTTERS SO BAD THAT FOR FEAR OF GETTING IN A COLLISION WE HAVE TO WAIT FOR ALL TRAFFIC TO CLEAR WHEN MAKING A LEFT TURN AT AN INTERSECTION. VERY UNSAFE FOR MY FAMILY! I WAS NOT THIS BAD ON THE TEST DRIVE AND THE SALES MAN TOLD IT THE CLUTCH PLATES NEEDED TO BE BROKEN IN!

Jul 23, 2019 100 mi

THE TRANSMISSION SHUDDERS WHEN TRYING TO ACCELERATE. THE CAR JERKS AND SPUTTERS SO BAD THAT FOR FEAR OF GETTING IN A COLLISION WE HAVE TO WAIT FOR ALL TRAFFIC TO CLEAR WHEN MAKING A LEFT TURN AT AN INTERSECTION. VERY UNSAFE FOR MY FAMILY! I WAS NOT THIS BAD ON THE TEST DRIVE AND THE SALES MAN TOLD IT THE CLUTCH PLATES NEEDED TO BE BROKEN IN!

Jul 19, 2019 45,522 mi

THE TRANSMISSION SEEMS LIKE IT IS SLIPPING AND NOT GOING INTO GEAR. WHEN I TRY TO PUT I PUT THE CAR INTO REVERSE AND PUSH GAS PEDDLE IT DOES NOT GO, BUT WHEN I PUT IN DRIVE IT MOVES. THE CAR ONLY HAS 45,XXX MILES. WHEN I START THE CAR A BUNCH OF CLICKING SOUNDS COME FROM THE MOTOR, AND WHEN I TURN THE CAR OFF IT MAKES A BUNCH OF WEIRD CLICKING SOUNDS ALSO

Jul 19, 2019

MY CAR HAS EXTREME STUTTERING WHEN IT SHIFTS, AS THOUGH THE CLUTCH IS SLIPPING OR NOT ENGAGING PROPERLY. IT ALSO DOES NOT SHIFT WHEN GOING UP A HILL UNLESS THE THROTTLE IS RELEASED AND THE REV COUNTER IS ALLOWED TO DROP VERY LOW. ACCORDING TO NEWS REPORTS, FORD SET A DEADLINE OF 7/19/19 FOR WARRANTY REPAIRS OF THIS ISSUE. MY LOCAL DEALER CONFIRMED THIS DEADLINE AND TOLD ME TO CALL FORD FOR INFORMATION. FORD REFUSED TO CONFIRM ANYTHING AND SAID THAT I NEEDED TO SCHEDULE AN APPOINTMENT WITH THE DEALER TO DO ANYTHING. THE FACT THAT THEY HID A DEADLINE FOR REPAIR COVERAGE FOR A KNOWN ISSUE AND THAT THE PUBLIC WAS ONLY MADE AWARE WHEN THAT INFORMATION WAS LEAKED AND REPORTED ONE DAY BEFORE ITS EXPIRATION IS INCREDIBLY ANTI-CONSUMER AND DANGEROUS. THERE CAN BE NO REASONABLE EXPECTATION THAT ANYONE WOULD BE ABLE TO HAVE A PROBLEM DIAGNOSED AND FIXED IN ONE DAY AT A DEALER, AND FORD IS CLEARLY ACTING IN BAD FAITH.

Jul 19, 2019 23,529 mi

VEHICLE STUTTERS AND HAS TROUBLE ACCELERATING/STAYING IN GEAR AFTER COMING TO A STOP OR SLOWING DOWN AND STARTING MOVEMENT AGAIN MULTIPLE TIMES A DAY. SOUNDS LIKE TRANSMISSION IS GRINDING DAILY WHEN ACCELERATING AFTER BEING AT A STOP, OR SLOWING DOWN. VEHICLE DROPS GEARS RANDOMLY WHILE MAINTAINING SPEED HIGHWAY SPEEDS. MADE RIGHT HAND TURN OUT AND EVEN WITH THE ACCELERATOR FLOORED VEHICLE DID NOT ACCELERATE UNTIL ALMOST REAR ENDED WHEN CARE JUST TOOK OFF ALMOST UNCONTROLLABLY, WAS LIKE IT WAS IN NEUTRAL GEAR AND WAS JUST ROLLING FOR JUST UNDER A QUARTER MILE ON CITY STREETS. EVEN FELT LIKE THE VEHICLE MIGHT OF BEEN SLOWING DOWN.

Jul 19, 2019 45,522 mi

THE TRANSMISSION SEEMS LIKE IT IS SLIPPING AND NOT GOING INTO GEAR. WHEN I TRY TO PUT I PUT THE CAR INTO REVERSE AND PUSH GAS PEDDLE IT DOES NOT GO, BUT WHEN I PUT IN DRIVE IT MOVES. THE CAR ONLY HAS 45,XXX MILES. WHEN I START THE CAR A BUNCH OF CLICKING SOUNDS COME FROM THE MOTOR, AND WHEN I TURN THE CAR OFF IT MAKES A BUNCH OF WEIRD CLICKING SOUNDS ALSO

Jul 19, 2019

MY CAR HAS EXTREME STUTTERING WHEN IT SHIFTS, AS THOUGH THE CLUTCH IS SLIPPING OR NOT ENGAGING PROPERLY. IT ALSO DOES NOT SHIFT WHEN GOING UP A HILL UNLESS THE THROTTLE IS RELEASED AND THE REV COUNTER IS ALLOWED TO DROP VERY LOW. ACCORDING TO NEWS REPORTS, FORD SET A DEADLINE OF 7/19/19 FOR WARRANTY REPAIRS OF THIS ISSUE. MY LOCAL DEALER CONFIRMED THIS DEADLINE AND TOLD ME TO CALL FORD FOR INFORMATION. FORD REFUSED TO CONFIRM ANYTHING AND SAID THAT I NEEDED TO SCHEDULE AN APPOINTMENT WITH THE DEALER TO DO ANYTHING. THE FACT THAT THEY HID A DEADLINE FOR REPAIR COVERAGE FOR A KNOWN ISSUE AND THAT THE PUBLIC WAS ONLY MADE AWARE WHEN THAT INFORMATION WAS LEAKED AND REPORTED ONE DAY BEFORE ITS EXPIRATION IS INCREDIBLY ANTI-CONSUMER AND DANGEROUS. THERE CAN BE NO REASONABLE EXPECTATION THAT ANYONE WOULD BE ABLE TO HAVE A PROBLEM DIAGNOSED AND FIXED IN ONE DAY AT A DEALER, AND FORD IS CLEARLY ACTING IN BAD FAITH.

Jul 19, 2019 23,529 mi

VEHICLE STUTTERS AND HAS TROUBLE ACCELERATING/STAYING IN GEAR AFTER COMING TO A STOP OR SLOWING DOWN AND STARTING MOVEMENT AGAIN MULTIPLE TIMES A DAY. SOUNDS LIKE TRANSMISSION IS GRINDING DAILY WHEN ACCELERATING AFTER BEING AT A STOP, OR SLOWING DOWN. VEHICLE DROPS GEARS RANDOMLY WHILE MAINTAINING SPEED HIGHWAY SPEEDS. MADE RIGHT HAND TURN OUT AND EVEN WITH THE ACCELERATOR FLOORED VEHICLE DID NOT ACCELERATE UNTIL ALMOST REAR ENDED WHEN CARE JUST TOOK OFF ALMOST UNCONTROLLABLY, WAS LIKE IT WAS IN NEUTRAL GEAR AND WAS JUST ROLLING FOR JUST UNDER A QUARTER MILE ON CITY STREETS. EVEN FELT LIKE THE VEHICLE MIGHT OF BEEN SLOWING DOWN.

Jul 17, 2019 20,000 mi

AT ABOUT 20,000 MILES, THE DPS6 TRANSMISSION STARTED SHUDDERING AND VIBRATING DURING ACCELERATION. IT GOT PROGRESSIVELY WORSE, AND AT 21,988 MILES, ON 6/12/2019, I TOOK IT TO THE DEALER FROM WHOM I HAD PURCHASED THE CAR NEW ON 6/20/2016. A TECHNICIAN PERFORMED LABOR CODE #160109A. HE THEN NOTED, "FOUND SOME CLUTCH SHUDDER STILL PRESENT BUT FEWER THAN 250 RPM, OK PER FORD." AFTER I COMPLAINED, THE SERVICE MANAGER SENT ME A LETTER OFFERING ME A FREE OIL CHANGE (WHICH I DECLINED). TODAY, 7/17/2019, AT 21,988 MILES, THE TRANSMISSION IS STILL SHUDDERING. I AM WAITING TO SEE WHAT HAPPENS ON THE FORD FOCUS/FIESTA TRANSMISSION SETTLEMENT. MY CLAIM ID NO. ON THIS SETTLEMENT IS 10612086.

Jul 17, 2019 13,803 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE, THE VEHICLE MADE A RATTLING NOISE AND SHUDDERED. THE CONTACT ALSO STATED THAT THE VEHICLE LUNGED FORWARD WHEN IT WAS SHIFTED INTO REVERSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO UPTOWN FORD LINCOLN (414-771-9000, LOCATED AT 2111 N MAYFAIR RD, MILWAUKEE, WI 53226) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CLUTCH WAS REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION COULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 13,803. *AS *TR

Jul 17, 2019 20,000 mi

AT ABOUT 20,000 MILES, THE DPS6 TRANSMISSION STARTED SHUDDERING AND VIBRATING DURING ACCELERATION. IT GOT PROGRESSIVELY WORSE, AND AT 21,988 MILES, ON 6/12/2019, I TOOK IT TO THE DEALER FROM WHOM I HAD PURCHASED THE CAR NEW ON 6/20/2016. A TECHNICIAN PERFORMED LABOR CODE #160109A. HE THEN NOTED, "FOUND SOME CLUTCH SHUDDER STILL PRESENT BUT FEWER THAN 250 RPM, OK PER FORD." AFTER I COMPLAINED, THE SERVICE MANAGER SENT ME A LETTER OFFERING ME A FREE OIL CHANGE (WHICH I DECLINED). TODAY, 7/17/2019, AT 21,988 MILES, THE TRANSMISSION IS STILL SHUDDERING. I AM WAITING TO SEE WHAT HAPPENS ON THE FORD FOCUS/FIESTA TRANSMISSION SETTLEMENT. MY CLAIM ID NO. ON THIS SETTLEMENT IS 10612086.

Jul 17, 2019 13,803 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE, THE VEHICLE MADE A RATTLING NOISE AND SHUDDERED. THE CONTACT ALSO STATED THAT THE VEHICLE LUNGED FORWARD WHEN IT WAS SHIFTED INTO REVERSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO UPTOWN FORD LINCOLN (414-771-9000, LOCATED AT 2111 N MAYFAIR RD, MILWAUKEE, WI 53226) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CLUTCH WAS REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION COULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 13,803. *AS *TR

Jul 16, 2019 24,000 mi

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Jul 16, 2019 4,475 mi

TRANSMISSION SLIPS CONSTANTLY. VEHICLE HAS A TRANSMISSION THAT IS MANUAL WITH CLUTCH PLATES BUT OPERATES AS AUTOMATIC. I FIND IT SHUDDERS AT ABOUT 18/19 MILES PER HOURS SHIFTING FROM 1ST TO 2ND GEARS. THIS IS HAZARDOUS WHEN PULLING OUT INTO TRAFFIC BECAUSE IT IS INTERMITTENT AND YOU NEVER KNOW IF YOUR CAR IS GOING TO GO OR SHUDDER UNTIL IT FINDS THE GEAR. THE TRANSMISSION CLUTCH PLATES HAVE BEEN REPLACED ONCE AND IT HAS BEEN IN TWICE MORE FOR TRANSMISSION ISSUES. NOT WHAT I EXPECTED WHEN I PURCHASED A NEW CAR AND WAS NOT TOLD BY THE DEALERSHIP THAT THIS WAS THE WAY THE TRANSMISSION WORKED. VEHICLE IS LESS THAN 3 YEARS OLD AND HAS BEEN IN 3 TIMES FOR TRANSMISSION AND NEEDS TO GO AGAIN. FIRST ISSUE WAS 12/12/16, VEHICLE WAS 2 MONTHS OLD AND HAS BEEN ONGOING.

Jul 16, 2019 50,000 mi

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Jul 16, 2019

ONGOING PROBLEMS WITH THE TRANSMISSION IN MY FOCUS. AFTER NUMEROUS RETURNS TO THE DEALER, TWICE FOR CLUTCH KIT REPLACEMENTS AND AT LEAST 5-6 TIMES FOR OTHER "ADJUSTMENTS" IT STILL HAS PROBLEMS. JERKING, HESITATION, LOSS OF POWER EVEN WHILE DRIVING. I PULLED OUT OF A SHOPPING PLAZA THE OTHER DAY AND WAS ALMOST REAR ENDED BY ANOTHER CAR BECAUSE THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. THIS HAS HAPPENED SEVERAL TIMES. MY CAR WILL FEEL LIKE IT'S DOWNSHIFTING AND DRAGGING, EVEN WHILE I'M DRIVING AT A STEADY SPEED. IT JERKS AND SHUDDERS WHEN I ACCELERATE AT A STOP LIGHT OR STOP SIGN. RPM DIAL OFTEN GOES ALL THE WAY TO 8 OR 9 UNTIL THE CAR FINALLY SHIFTS. DEALER CAN NOT SEEM TO FIX THIS. ALSO, AT TIMES WHEN MOVING AGAIN AFTER A STOP, THE CAR WILL FEEL LIKE IT'S "BANGING" UNDERNEATH. HAVE ADDRESSED THIS WITH SERVICE AT THE DEALER, BUT IT STILL DOES IT. THIS HAS BEEN HAPPENING CONSTANTLY FOR THE TWO PLUS YEARS I'VE HAD IT. I HAVE MANY DOCUMENTS AND REPAIR RECEIPTS TO DOWNLOAD, PLEASE LET ME KNOW WHEN AND IF YOU WILL NEED THEM.

Jul 16, 2019 200 mi

WE BOUGHT THIS CAR NEW, FROM THE VERY BEGINNING MY HUSBAND COMPLAINED THAT THE TRANSMISSION WAS SLIPPING, AND LOSING POWER, WE HAVE HAD NUMEROUS CLOSE CALLS WITH THE CAR, WHILE TRYING TO ADVANCE FROM A STOP SIGN PULL OUT AND THE CAR LOSES POWER, ALSO PULLING ON THE HIGHWAY ON THE ON RAMP, THE CAR WILL JUST LOSE POWER, AND SHUDDER, WE HAVE TAKEN TO IT TO THE DEALER WE PURCHASED IT FROM THREE SEPARATE TIMES ONLY TO BE TOLD THAT THE SHUDDER IS WITHIN NORMAL LIMITS, THAT'S HARD TO UNDERSTAND WITH A BRAND NEW CAR, IT SHOULD NOT HAVE ANY PROBLEMS, THE LAST AND FINAL INCIDENTS WAS WHEN WE TOOK OUR GRANDCHILDREN TO A ATTRACTION WHERE YOU STAY IN YOUR VEHICLE AND YOU RIDE THROUGH IT, THE CAR STARTED TO SHUDDER, AND BUCK, AND THEN THE WHOLE VEHICLE SHUT DOWN, WE KEPT TRYING TO START IT, IT WOULD START BUT WHEN YOU WOULD PUT IT IN GEAR IT WOULD NOT MOVE, WE ARE SO THANKFUL THAT THE CAR BEHIND US WAS PAYING ATTENTION, AND SAW WE WERE STRANDED IN THE ROAD, WE HAD TO SIT IN THE MIDDLE OF THE ROAD FOR ABOUT A HALF HOUR SO THE TRANSMISSION COULD COOL OFF, WE KNEW THAT IT HAD OVERHEATED BECAUSE OF THE ODER, MY SON WHO IS A MACHANIC DROVE IT AND TOLD US THE CAR IS UNSAFE, AND NOW MY HUSBAND HAS FORBIDDEN ANYONE FROM DRIVING IT BUT HIM, WE CAN'T AFFORD TO REPLACE IT BECAUSE WE OWE MORE ON IT THEN THE CAR IS WORTH, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED,

Jul 16, 2019 24,000 mi

I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!

Jul 16, 2019 4,475 mi

TRANSMISSION SLIPS CONSTANTLY. VEHICLE HAS A TRANSMISSION THAT IS MANUAL WITH CLUTCH PLATES BUT OPERATES AS AUTOMATIC. I FIND IT SHUDDERS AT ABOUT 18/19 MILES PER HOURS SHIFTING FROM 1ST TO 2ND GEARS. THIS IS HAZARDOUS WHEN PULLING OUT INTO TRAFFIC BECAUSE IT IS INTERMITTENT AND YOU NEVER KNOW IF YOUR CAR IS GOING TO GO OR SHUDDER UNTIL IT FINDS THE GEAR. THE TRANSMISSION CLUTCH PLATES HAVE BEEN REPLACED ONCE AND IT HAS BEEN IN TWICE MORE FOR TRANSMISSION ISSUES. NOT WHAT I EXPECTED WHEN I PURCHASED A NEW CAR AND WAS NOT TOLD BY THE DEALERSHIP THAT THIS WAS THE WAY THE TRANSMISSION WORKED. VEHICLE IS LESS THAN 3 YEARS OLD AND HAS BEEN IN 3 TIMES FOR TRANSMISSION AND NEEDS TO GO AGAIN. FIRST ISSUE WAS 12/12/16, VEHICLE WAS 2 MONTHS OLD AND HAS BEEN ONGOING.

Jul 16, 2019 50,000 mi

MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.

Jul 16, 2019

ONGOING PROBLEMS WITH THE TRANSMISSION IN MY FOCUS. AFTER NUMEROUS RETURNS TO THE DEALER, TWICE FOR CLUTCH KIT REPLACEMENTS AND AT LEAST 5-6 TIMES FOR OTHER "ADJUSTMENTS" IT STILL HAS PROBLEMS. JERKING, HESITATION, LOSS OF POWER EVEN WHILE DRIVING. I PULLED OUT OF A SHOPPING PLAZA THE OTHER DAY AND WAS ALMOST REAR ENDED BY ANOTHER CAR BECAUSE THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. THIS HAS HAPPENED SEVERAL TIMES. MY CAR WILL FEEL LIKE IT'S DOWNSHIFTING AND DRAGGING, EVEN WHILE I'M DRIVING AT A STEADY SPEED. IT JERKS AND SHUDDERS WHEN I ACCELERATE AT A STOP LIGHT OR STOP SIGN. RPM DIAL OFTEN GOES ALL THE WAY TO 8 OR 9 UNTIL THE CAR FINALLY SHIFTS. DEALER CAN NOT SEEM TO FIX THIS. ALSO, AT TIMES WHEN MOVING AGAIN AFTER A STOP, THE CAR WILL FEEL LIKE IT'S "BANGING" UNDERNEATH. HAVE ADDRESSED THIS WITH SERVICE AT THE DEALER, BUT IT STILL DOES IT. THIS HAS BEEN HAPPENING CONSTANTLY FOR THE TWO PLUS YEARS I'VE HAD IT. I HAVE MANY DOCUMENTS AND REPAIR RECEIPTS TO DOWNLOAD, PLEASE LET ME KNOW WHEN AND IF YOU WILL NEED THEM.

Jul 16, 2019 200 mi

WE BOUGHT THIS CAR NEW, FROM THE VERY BEGINNING MY HUSBAND COMPLAINED THAT THE TRANSMISSION WAS SLIPPING, AND LOSING POWER, WE HAVE HAD NUMEROUS CLOSE CALLS WITH THE CAR, WHILE TRYING TO ADVANCE FROM A STOP SIGN PULL OUT AND THE CAR LOSES POWER, ALSO PULLING ON THE HIGHWAY ON THE ON RAMP, THE CAR WILL JUST LOSE POWER, AND SHUDDER, WE HAVE TAKEN TO IT TO THE DEALER WE PURCHASED IT FROM THREE SEPARATE TIMES ONLY TO BE TOLD THAT THE SHUDDER IS WITHIN NORMAL LIMITS, THAT'S HARD TO UNDERSTAND WITH A BRAND NEW CAR, IT SHOULD NOT HAVE ANY PROBLEMS, THE LAST AND FINAL INCIDENTS WAS WHEN WE TOOK OUR GRANDCHILDREN TO A ATTRACTION WHERE YOU STAY IN YOUR VEHICLE AND YOU RIDE THROUGH IT, THE CAR STARTED TO SHUDDER, AND BUCK, AND THEN THE WHOLE VEHICLE SHUT DOWN, WE KEPT TRYING TO START IT, IT WOULD START BUT WHEN YOU WOULD PUT IT IN GEAR IT WOULD NOT MOVE, WE ARE SO THANKFUL THAT THE CAR BEHIND US WAS PAYING ATTENTION, AND SAW WE WERE STRANDED IN THE ROAD, WE HAD TO SIT IN THE MIDDLE OF THE ROAD FOR ABOUT A HALF HOUR SO THE TRANSMISSION COULD COOL OFF, WE KNEW THAT IT HAD OVERHEATED BECAUSE OF THE ODER, MY SON WHO IS A MACHANIC DROVE IT AND TOLD US THE CAR IS UNSAFE, AND NOW MY HUSBAND HAS FORBIDDEN ANYONE FROM DRIVING IT BUT HIM, WE CAN'T AFFORD TO REPLACE IT BECAUSE WE OWE MORE ON IT THEN THE CAR IS WORTH, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED,

Jul 15, 2019 28,000 mi

THE TRANSMISSION SLIPS UNDER LOAD AND SHAKES THE VEHICLE BADLY. IT HAS CURRENTLY BEEN TO THE DEALERSHIP TWICE FOR THIS REPAIR. THIS OCCURS MOST FREQUENTLY UNDER ACCELERATION AND GETS WORSE WITH INCREASED LOAD.

Jul 15, 2019 28,000 mi

THE TRANSMISSION SLIPS UNDER LOAD AND SHAKES THE VEHICLE BADLY. IT HAS CURRENTLY BEEN TO THE DEALERSHIP TWICE FOR THIS REPAIR. THIS OCCURS MOST FREQUENTLY UNDER ACCELERATION AND GETS WORSE WITH INCREASED LOAD.

Jul 14, 2019 20 mi

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Jul 14, 2019 20 mi

VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS

Jul 11, 2019 44,000 mi

WHILE DRIVING ON THE FREEWAY AT SPEEDS AROUND 65-70 MPH, THE TRANSMISSION SLIPPED INTO NEUTRAL AND THE VEHICLE LOST THE ABILITY TO ACCELERATE. PRESSING ON THE GAS WOULD REV THE ENGINE UP TO 4-5K RPMS. I WAS ABLE TO COAST TO THE SHOULDER BUT WAS TERRIFIED OF BEING STRUCK BY A LARGE SEMI TRUCK BEHIND ME UNTIL I COULD GET TO THE SHOULDER. I PUT THE CAR IN PARK AND THEN RE-ENGAGED THE TRANSMISSION AND IT WORKED SPORADICALLY UNTIL I COULD GET TO THE NEXT EXIT. I PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. TURNED IT BACK ON AND THE REVERSE WOULDN'T ENGAGE. I DROVE THE CAR TO THE FORD DEALERSHIP. ON THE WAY THERE, THE CAR WOULD JOLT FORWARD IN AN INTERSECTION, ONLY TO SLIP INTO NEUTRAL WHILE IN THE MIDDLE OF THE INTERSECTION. THIS SLIPPING INTO NEUTRAL HAPPENED TWO OR THREE TIMES ON THE WAY TO THE DEALERSHIP. ALSO, WHEN COMING TO A STOP, THE GEARS WOULD SHIFT AUTOMATICALLY INTO A LOWER GEAR PREMATURELY WHICH RESULTED IN THE VEHICLE COMING TO A FASTER STOP THAN WAS EXPECTED.

Jul 11, 2019 78,000 mi

SHUDDER AND POWER LOSS ON ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS. WAS TOLD IS NORMAL BY DEALERSHIP HOWEVER IT IS NOT AS IT JERKS HEAVILY.

Jul 11, 2019

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Jul 11, 2019 10 mi

AUTOMATIC TRANSMISSION MAKES RATTLING NOISES WHEN STARTING AND STOPPING. IT HESITATES WHEN IT TRIES TO DOWNSHIFT AND LURCHES WHEN IT GETS TO THE RIGHT GEAR. IT WILL STAY IN A HIGHER EAR FOR TOO LONG CAUSING THE ENGINE TO STRAIN. THE DEALERSHIP SAYS IT IS NORMAL AND CAN'T BE FIXED.

Jul 11, 2019 44,000 mi

WHILE DRIVING ON THE FREEWAY AT SPEEDS AROUND 65-70 MPH, THE TRANSMISSION SLIPPED INTO NEUTRAL AND THE VEHICLE LOST THE ABILITY TO ACCELERATE. PRESSING ON THE GAS WOULD REV THE ENGINE UP TO 4-5K RPMS. I WAS ABLE TO COAST TO THE SHOULDER BUT WAS TERRIFIED OF BEING STRUCK BY A LARGE SEMI TRUCK BEHIND ME UNTIL I COULD GET TO THE SHOULDER. I PUT THE CAR IN PARK AND THEN RE-ENGAGED THE TRANSMISSION AND IT WORKED SPORADICALLY UNTIL I COULD GET TO THE NEXT EXIT. I PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. TURNED IT BACK ON AND THE REVERSE WOULDN'T ENGAGE. I DROVE THE CAR TO THE FORD DEALERSHIP. ON THE WAY THERE, THE CAR WOULD JOLT FORWARD IN AN INTERSECTION, ONLY TO SLIP INTO NEUTRAL WHILE IN THE MIDDLE OF THE INTERSECTION. THIS SLIPPING INTO NEUTRAL HAPPENED TWO OR THREE TIMES ON THE WAY TO THE DEALERSHIP. ALSO, WHEN COMING TO A STOP, THE GEARS WOULD SHIFT AUTOMATICALLY INTO A LOWER GEAR PREMATURELY WHICH RESULTED IN THE VEHICLE COMING TO A FASTER STOP THAN WAS EXPECTED.

Jul 11, 2019 78,000 mi

SHUDDER AND POWER LOSS ON ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS. WAS TOLD IS NORMAL BY DEALERSHIP HOWEVER IT IS NOT AS IT JERKS HEAVILY.

Jul 11, 2019

MY CAR HAS SEVERE HESITATION WHEN STARTING FROM A STOP AND OR LOW SPEED. IT HAS ALSO STALLED ON TWO DIFFERENT OCCASIONS WHEN PULLING INTO A PARKING LOT

Jul 11, 2019 10 mi

AUTOMATIC TRANSMISSION MAKES RATTLING NOISES WHEN STARTING AND STOPPING. IT HESITATES WHEN IT TRIES TO DOWNSHIFT AND LURCHES WHEN IT GETS TO THE RIGHT GEAR. IT WILL STAY IN A HIGHER EAR FOR TOO LONG CAUSING THE ENGINE TO STRAIN. THE DEALERSHIP SAYS IT IS NORMAL AND CAN'T BE FIXED.

Jul 10, 2019 65,000 mi

AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.

Jul 10, 2019 65,000 mi

AFTER THE ORIGINAL RECALL TO REPAIR THE STUCK CANISTER PURGE VALVE MY VEHICLES FUEL GAUGE IS NOT ACCURATE I RUN OUT OF GAS AT 1/4 TANK OR 135 MILES TO EMPTY. WHEN FILLING UP ON FUEL MY VEHICLE WILL NOT START PROPERLY WHEN ATTEMPTING TO START THE VEHICLE AFTER REFILLING THE FUEL TANK TO FULL. THIS IS NOT A ONE TIME ISSUE THIS IS A ONGOING ISSUE THAT HAPPENS MANY TIMES A MONTH. TRANSMISSION IS JERKING AND MAKES NOISE AND THE DEALER TELLS ME THIS IS NORMAL WHEN I KNOW IT IS NOT. FORD HAS TOLD THE DEALERSHIPS TO TELL OWNERS OF THIS VEHICLE IT IS NORMAL SO THEY ARE FORCE TO LIE PER COMPANY INSTRUCTIONS. THIS VEHICLE AND ALL OTHER LIKE IT SHOULD BE SENT TO THE DEALERS FOR BUY BACK.

Jul 4, 2019

I HAVE FORD FOCUS SE TRIM 2016. IWAS DRIVING AS NORMAL WITH 30MPH SPEED AND SUDDENLY RPM RAISES TO 4000 RPM THE TRANSMISSION WAS ON D POSITION BUT CAR WON'T DRIVE FORWARD, A MESSAGE APPEARS ON SCREEN ' TRANSMISSION FAULT STOP SAFETY ' I STOPPED THE CAR AND TURN IT OFF THE TURN IT ON AGAIN TRIED TO USE REVERSE R BUT IT'S NOT WORKING AND D IS NOT WORKING AND KEEPS SHOWING ME THIS NOTIFICATION ABOUT ' TRANSMISSION FAULT STOP SAFTY' & ' TRANSMISSION OVERHEATED..' THE CAR HAS ONLY 40000 KM SO I TOOK IT TO THE AUTHORIZED DEALER IN IRAQ ' AL KASID ' THEY CHECKED IT AND TOLD ME THAT THERE IS A PROBLEM IN THE CLUTCH AND BALL BEARINGS OF THE DCT AND IT'S NOT COVERED BY THE COMPANY AND YOU HAVE TO PAY FOR REPAIRS BUT I KNOW THAT FORD DONE SOME RECALLS FOR THE FORD FOCUS WITH DCT TRANSMISSION (POWERSHIFT) BUT THEY SAID YOU CAR IS NOT INCLUDED.

Jul 4, 2019

I HAVE FORD FOCUS SE TRIM 2016. IWAS DRIVING AS NORMAL WITH 30MPH SPEED AND SUDDENLY RPM RAISES TO 4000 RPM THE TRANSMISSION WAS ON D POSITION BUT CAR WON'T DRIVE FORWARD, A MESSAGE APPEARS ON SCREEN ' TRANSMISSION FAULT STOP SAFETY ' I STOPPED THE CAR AND TURN IT OFF THE TURN IT ON AGAIN TRIED TO USE REVERSE R BUT IT'S NOT WORKING AND D IS NOT WORKING AND KEEPS SHOWING ME THIS NOTIFICATION ABOUT ' TRANSMISSION FAULT STOP SAFTY' & ' TRANSMISSION OVERHEATED..' THE CAR HAS ONLY 40000 KM SO I TOOK IT TO THE AUTHORIZED DEALER IN IRAQ ' AL KASID ' THEY CHECKED IT AND TOLD ME THAT THERE IS A PROBLEM IN THE CLUTCH AND BALL BEARINGS OF THE DCT AND IT'S NOT COVERED BY THE COMPANY AND YOU HAVE TO PAY FOR REPAIRS BUT I KNOW THAT FORD DONE SOME RECALLS FOR THE FORD FOCUS WITH DCT TRANSMISSION (POWERSHIFT) BUT THEY SAID YOU CAR IS NOT INCLUDED.

Jun 22, 2019 77,000 mi

THE TRANSMISSION SPUTTERS AND SHAKES AND MAKES A GRINDING NOISE. I AM FEARFUL THAT IT IS GOING TO FAIL AND CAUSE A SEVERE ACCIDENT INJURING MYSELF OR SOMEONE ELSE. THIS IS A ONGOING PROBLEM. THE DEALER SAID THIS IS NORMAL FOR THIS CAR. I FIRST TOOK IT IN AROUND 17,000 MILES. IT IS ONLY GETTING WORSE. THE DEALER INITIALLY TOLD ME THAT FORD WAS AWARE OF THIS PROBLEM AND WOULD FIX IT. NOW THEY WILL NOT HONOR THERE WORD AND SAY IT IS OUT OF WARRANTY.

Jun 22, 2019 77,000 mi

THE TRANSMISSION SPUTTERS AND SHAKES AND MAKES A GRINDING NOISE. I AM FEARFUL THAT IT IS GOING TO FAIL AND CAUSE A SEVERE ACCIDENT INJURING MYSELF OR SOMEONE ELSE. THIS IS A ONGOING PROBLEM. THE DEALER SAID THIS IS NORMAL FOR THIS CAR. I FIRST TOOK IT IN AROUND 17,000 MILES. IT IS ONLY GETTING WORSE. THE DEALER INITIALLY TOLD ME THAT FORD WAS AWARE OF THIS PROBLEM AND WOULD FIX IT. NOW THEY WILL NOT HONOR THERE WORD AND SAY IT IS OUT OF WARRANTY.

Jun 16, 2019 98,000 mi

TRANSMISSION/CLUTCH IS EASILY HEATED AND STARTS TO GRIND WHEN WITHIN LOW GEAR (10-30 MPH). WHEN ITS COOL IT OPERATES NORMALLY. IT FEELS AS THE ENTIRE CAR WANTS TO STALLS COMPLETELY, THE CAR SHAKES UNCONTROLLABLY. EVEN THE HANDLING IS SUFFERING WHILE THIS HAPPENS. I REPORTED THIS ISSUE TO MY FORD DEALER AND FORD CORPORATION. THE DEALER SAID IT WAS NORMAL, WHICH I KNOW IT ISN'T. AND THE FORD CORPORATION HASN'T RESPONDED TO ANY OF MY CONTACT ATTEMPTS OVER THE LAST 8 MONTHS.

Jun 16, 2019 98,000 mi

TRANSMISSION/CLUTCH IS EASILY HEATED AND STARTS TO GRIND WHEN WITHIN LOW GEAR (10-30 MPH). WHEN ITS COOL IT OPERATES NORMALLY. IT FEELS AS THE ENTIRE CAR WANTS TO STALLS COMPLETELY, THE CAR SHAKES UNCONTROLLABLY. EVEN THE HANDLING IS SUFFERING WHILE THIS HAPPENS. I REPORTED THIS ISSUE TO MY FORD DEALER AND FORD CORPORATION. THE DEALER SAID IT WAS NORMAL, WHICH I KNOW IT ISN'T. AND THE FORD CORPORATION HASN'T RESPONDED TO ANY OF MY CONTACT ATTEMPTS OVER THE LAST 8 MONTHS.

May 31, 2019 43,000 mi

MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.

May 31, 2019 43,000 mi

MAY 30 2019 MY CAR CUT OFF FROM DRIVING IN THE OF THE MIDDLE OF THE HIGHWAY CALL ROAD SIDE TOLD I'M STUCK IN MIDDLE OF THE HIGHWAY CAN'T MOVE, THEY'LL BE A HOUR, TOW DIRECTLY TO THE DEALER WHERE I BROUGHT IT AND GET CAR SERVICE THEY FOUND ITS THE CLUTCH HAD IT FIX ALREADY MAYBE A YEAR AGO, I PURCHASE PREMIUM CARE WARRANTY ASK TO A SAFE VEHICLE UNTIL THEY CAN FIX MY THAT IT WAS ON BACK ORDERED TWO WEEKS GIVE BACK MY NOT FIX TOLD ME IT'S SAFE DRIVE I FEEL IS UNFAIR. ALSO THERE'S A LAWSUIT ABOUT PROBLEMS WITH FORD.

May 30, 2019 38,000 mi

SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.

May 30, 2019 38,000 mi

SINCE I PURCHASED MY 2016 FORD FOCUS SE THE AUTOMATIC TRANSMISSION HAS BEEN SLIPPING, STUTTERING AND HIGH RPMS DURING GEAR CHANGES BUT WILL NOT ACCELERATE PROPERLY. I WAS ATTEMPTING TO MERGE FROM AN ON-RAMP ONTO A MAJOR HIGHWAY AND UPON ATTEMPTING TO ACCELERATE TO MERGE THE RPMS WERE VERY HIGH BUT THE CAR WOULD NOT ACCELERATE. AT THIS POINT I AM ON THE HIGHWAY WITH TRAFFIC GAINING AT AN ALARMING RATE WHICH CAUSED ANOTHER VEHICLE TO SWERVE TO AVOID HITTING ME FROM BEHIND. THIS IS NOT MY FIRST ENCOUNTER WITH THIS ISSUE BUT THE FIRST TIME I ACTUALLY FELT I WAS IN A LIFE THREATENING SITUATION. THIS ALSO AFFECTS MY FUEL ECONOMY WHICH IS A NOMINAL ISSUE AS COMPARED TO THE FACT I NO LONGER FEEL SAFE WITH MY TWO CHILDREN IN THE VEHICLE. STEP UP FORD BEFORE THERE ARE MAJOR ACCIDENTS DUE TO THIS ISSUE.

May 16, 2019 49,000 mi

WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.

May 16, 2019 49,000 mi

WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.

May 9, 2019 37,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS

May 9, 2019 37,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS

Apr 28, 2019 55,000 mi

TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.

Apr 28, 2019 55,000 mi

TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.

Apr 16, 2019 100 mi

WHEN I AM ACCELERATING FROM A COMPLETE STOP IT SHUTTERS VERY BAD. IT HAPPENS WHEN TURNING AND I HAVE TO SPEED UP, IT REALLY GETS BAD WHEN I'M AT A COMPLETE STOP AND I HAVE TO TAKE OFF UPHILL. IT ALMOST FEELS LIKE IT IS HAVING PROBLEMS GOING INTO GEAR. IT ONLY DOES THIS WHEN I AM ACCELERATING. I TOLD FORD MARSHAL IN O'FALLON MO AND THEY SAID IT WAS THE "CLUTCH AND IT WAS WITHIN LIMITS." (WHATEVER THAT MEANS)THIS IS WHEN I STILL HAD A WARRANTY. BUT NOW I DON'T. I'M A LITTLE DISAPPOINTED IN THIS MATTER. THEY SHOULD HAVE FIXED IT WHILE I HAD A WARRANTY.

Apr 16, 2019 100 mi

WHEN I AM ACCELERATING FROM A COMPLETE STOP IT SHUTTERS VERY BAD. IT HAPPENS WHEN TURNING AND I HAVE TO SPEED UP, IT REALLY GETS BAD WHEN I'M AT A COMPLETE STOP AND I HAVE TO TAKE OFF UPHILL. IT ALMOST FEELS LIKE IT IS HAVING PROBLEMS GOING INTO GEAR. IT ONLY DOES THIS WHEN I AM ACCELERATING. I TOLD FORD MARSHAL IN O'FALLON MO AND THEY SAID IT WAS THE "CLUTCH AND IT WAS WITHIN LIMITS." (WHATEVER THAT MEANS)THIS IS WHEN I STILL HAD A WARRANTY. BUT NOW I DON'T. I'M A LITTLE DISAPPOINTED IN THIS MATTER. THEY SHOULD HAVE FIXED IT WHILE I HAD A WARRANTY.

Apr 2, 2019 50,000 mi

AS I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY GOING 67MPH ON CRUISE CONTROL I WAS IN THE 2ND LANE IN FROM THE RIGHT . I FELT SOMETHING BUMPY UNDERNEATH MY FEET AND AS I LOWERED MY RADIO I HEARD A SCRAPING SOUND AND THEN IT FELT LIKE SOMETHING WENT UNDERNEATH MY TIRES AND I HEARD WHEN IT PULLED AND BROKE THE FRONT GRILL MADE ME SWERVE THANK GOD NO ACCIDENT. AS I WAS PULLING TO THE RIGHT IT FELT LIKE I WAS DRAGGING THE PANEL AND PARTS OF MY BUMPER. SURE ENOUGH THE UNDERNEATH PANEL CAME OFF AND THAT'S WHAT CREATED THE WHOLE BODY DAMAGE.

Apr 2, 2019 50,000 mi

AS I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY GOING 67MPH ON CRUISE CONTROL I WAS IN THE 2ND LANE IN FROM THE RIGHT . I FELT SOMETHING BUMPY UNDERNEATH MY FEET AND AS I LOWERED MY RADIO I HEARD A SCRAPING SOUND AND THEN IT FELT LIKE SOMETHING WENT UNDERNEATH MY TIRES AND I HEARD WHEN IT PULLED AND BROKE THE FRONT GRILL MADE ME SWERVE THANK GOD NO ACCIDENT. AS I WAS PULLING TO THE RIGHT IT FELT LIKE I WAS DRAGGING THE PANEL AND PARTS OF MY BUMPER. SURE ENOUGH THE UNDERNEATH PANEL CAME OFF AND THAT'S WHAT CREATED THE WHOLE BODY DAMAGE.

Apr 1, 2019 60,000 mi

I BOUGHT THIS 1996 FORD FOCUS SE A YEAR AGO AND THE TRANSMMISON SLIPS ON COLD MORNING AND THAN IT SLIPS ALL THE TIME NOW AND IT ONLY HAS 60000 MILES ON IT

Apr 1, 2019 60,000 mi

I BOUGHT THIS 1996 FORD FOCUS SE A YEAR AGO AND THE TRANSMMISON SLIPS ON COLD MORNING AND THAN IT SLIPS ALL THE TIME NOW AND IT ONLY HAS 60000 MILES ON IT

Mar 29, 2019 91,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD INSTEAD OF IN REVERSE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Mar 29, 2019 91,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD INSTEAD OF IN REVERSE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Mar 20, 2019 30,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE FUEL MILEAGE DISPLAYED 50 MILES WHEN THE TANK WAS HALFWAY FILLED. THE CONTACT ALSO MENTIONED THAT THE SPEEDOMETER AND FUEL GAUGE NEEDLES WERE RAPIDLY FLUCTUATING. ALSO, WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND HEARD AN ABNORMAL TICKING NOISE WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

Mar 20, 2019 30,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE FUEL MILEAGE DISPLAYED 50 MILES WHEN THE TANK WAS HALFWAY FILLED. THE CONTACT ALSO MENTIONED THAT THE SPEEDOMETER AND FUEL GAUGE NEEDLES WERE RAPIDLY FLUCTUATING. ALSO, WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND HEARD AN ABNORMAL TICKING NOISE WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

Mar 11, 2019 66,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 11 MPH IN FIRST GEAR, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.

Mar 11, 2019 66,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 11 MPH IN FIRST GEAR, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.

Mar 7, 2019 7,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE TRANSMISSION SHIFTED ERRATICALLY IN FIRST, SECOND, AND THIRD GEARS. THE VEHICLE WAS TAKEN TO MARK MCLARTY FORD (LOCATED AT 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A DEFINITIVE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS CURRENTLY NO KNOWN REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mar 7, 2019 7,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE TRANSMISSION SHIFTED ERRATICALLY IN FIRST, SECOND, AND THIRD GEARS. THE VEHICLE WAS TAKEN TO MARK MCLARTY FORD (LOCATED AT 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A DEFINITIVE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS CURRENTLY NO KNOWN REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Feb 6, 2019 79,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS PLACED INTO PARK, IT MOVED BACKWARDS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Feb 6, 2019 79,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS PLACED INTO PARK, IT MOVED BACKWARDS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Jan 25, 2019 97,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING. THE DEALER (KEARNY PEARSON FORD, 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544) REPAIRED THE TRANSMISSION CONTROL MODULE BACK IN OCTOBER OF 2018, BUT THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT WAS ABLE TO SLOWLY PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AFTER THE VEHICLE WAS REPAIRED IN OCTOBER. THE FAILURE MILEAGE WAS 97,000.

Jan 25, 2019 97,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING. THE DEALER (KEARNY PEARSON FORD, 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544) REPAIRED THE TRANSMISSION CONTROL MODULE BACK IN OCTOBER OF 2018, BUT THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT WAS ABLE TO SLOWLY PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AFTER THE VEHICLE WAS REPAIRED IN OCTOBER. THE FAILURE MILEAGE WAS 97,000.

Jan 14, 2019 117,000 mi

THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.

Jan 14, 2019 117,000 mi

THE TRANSMISSION CLUTCH STICKS AND IF NOT REPAIRED CAR WILL STOP RUNNING; CAR DEALER STATED IT WILL BE OVER $2200 TO BE REMEDIED. THIS HAPPENS ON THE ROADWAY WHILE DRIVING: CAR HESITATED BEFORE GOING INTO GEAR. EVEN WHEN I'M MOTION IT WILL BACK DOWN AND SLOW UP. THE IGNITION OVER YEARS AND NEEDS TO COOL DOWN BEFORE THE CAR RESTARTS.

Jan 7, 2019 76,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.

Jan 7, 2019 76,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING BETWEEN 5-20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE ENGINE, RESTART THE VEHICLE, AND DRIVE SLOWLY. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED AND "WARNING CAR IS TO HOT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED BACK TO THE CONTACT'S HOME DURING THE LAST FAILURE. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO ASSIST AND STATED THAT THE CONTACT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 76,000.

Dec 17, 2018 49,000 mi

WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.

Dec 17, 2018 49,000 mi

WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.

Dec 4, 2018 10,000 mi

AUTOMATIC TRANSMISSION SHAKES AND SLIPS WHEN ACCELERATING FROM A STOP OR WHEN TRYING TO ACCELERATE AFTER SLOWING BELOW 3RD GEAR. ONCE THE TRANSMISSION FULLY ENGAGES IT DOES SO WITH FORCE AND JOLTS THE CAR FORWARD. THIS HAS HAPPENED ON INCLINES, DECLINES AND FLAT ROADS WHILE IN CITY STREET CONDITIONS. IT HAS NOT BEEN TAKEN TO THE DEALER DUE TO RESEARCH HAS REVEALED FORD HAS NO REAL FIX FOR THE ISSUE AND WILL ONLY RE-FLASH THE TRANSMISSION PROGRAMING IN AN ATTEMPT TO REMEDY A MECHANICAL PROBLEM. I STARTED ENCOUNTERING THIS PROBLEM AT ABOUT 10,000 MILES AND I AM THE FIRST OWNER.

Dec 4, 2018 10,000 mi

AUTOMATIC TRANSMISSION SHAKES AND SLIPS WHEN ACCELERATING FROM A STOP OR WHEN TRYING TO ACCELERATE AFTER SLOWING BELOW 3RD GEAR. ONCE THE TRANSMISSION FULLY ENGAGES IT DOES SO WITH FORCE AND JOLTS THE CAR FORWARD. THIS HAS HAPPENED ON INCLINES, DECLINES AND FLAT ROADS WHILE IN CITY STREET CONDITIONS. IT HAS NOT BEEN TAKEN TO THE DEALER DUE TO RESEARCH HAS REVEALED FORD HAS NO REAL FIX FOR THE ISSUE AND WILL ONLY RE-FLASH THE TRANSMISSION PROGRAMING IN AN ATTEMPT TO REMEDY A MECHANICAL PROBLEM. I STARTED ENCOUNTERING THIS PROBLEM AT ABOUT 10,000 MILES AND I AM THE FIRST OWNER.

Nov 26, 2018 35,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN AFTER THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL. ALSO, THE VEHICLE ROLLED BACKWARDS AND THE TRANSMISSION SLIPPED AND SHUDDERED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BLONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890) WHERE THE TRANSMISSION WAS SERVICED; HOWEVER, THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT CONSUMER IS ASKING TO CANCEL REQUEST. *JB

Nov 26, 2018 35,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN AFTER THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL. ALSO, THE VEHICLE ROLLED BACKWARDS AND THE TRANSMISSION SLIPPED AND SHUDDERED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BLONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890) WHERE THE TRANSMISSION WAS SERVICED; HOWEVER, THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT CONSUMER IS ASKING TO CANCEL REQUEST. *JB

Nov 21, 2018

HAS HAPPENED MULTIPLE TIMES! VEHICLE SHAKES AND SHUDDERS WHEN ACCELERATING ON CITY STREETS. VEHICLE SHUDDERS AND THEN SHIFTS HARD (AUTOMATIC TRANSMISSION) SOMETIMES WHILE ON FLAT ROADS, SOMETIMES GOING UP HILLS. ONLY HAPPENS WHILE ACCELERATING. DROVE OFF THE LOT WITH VEHICLE AT LESS THAN 100MILES, UNDER 30,000 NOW OVER 2 YEARS LATER.

Nov 21, 2018

HAS HAPPENED MULTIPLE TIMES! VEHICLE SHAKES AND SHUDDERS WHEN ACCELERATING ON CITY STREETS. VEHICLE SHUDDERS AND THEN SHIFTS HARD (AUTOMATIC TRANSMISSION) SOMETIMES WHILE ON FLAT ROADS, SOMETIMES GOING UP HILLS. ONLY HAPPENS WHILE ACCELERATING. DROVE OFF THE LOT WITH VEHICLE AT LESS THAN 100MILES, UNDER 30,000 NOW OVER 2 YEARS LATER.

Nov 15, 2018 25,000 mi

POWERSHIFT TRANSMISSION STUTTERS AND SLIPS WHEN STARTING FROM A STOP AND WHEN SHIFTING UP TO 3RD GEAR. VERY UNSAFE WHEN MAKING TURNS IN HEAVY TRAFFIC. BEEN DOING THIS FOR MONTHS, JUST GOT AROUND TO COMPLAINING HERE. HAVE NOT TAKEN TO DEALER BECAUSE I AM NOW AWARE OF A WIDESPREAD PROBLEM.

Nov 15, 2018 25,000 mi

POWERSHIFT TRANSMISSION STUTTERS AND SLIPS WHEN STARTING FROM A STOP AND WHEN SHIFTING UP TO 3RD GEAR. VERY UNSAFE WHEN MAKING TURNS IN HEAVY TRAFFIC. BEEN DOING THIS FOR MONTHS, JUST GOT AROUND TO COMPLAINING HERE. HAVE NOT TAKEN TO DEALER BECAUSE I AM NOW AWARE OF A WIDESPREAD PROBLEM.

Nov 6, 2018

THE CAR LOSES TOO MUCH POWER ALL THE TIME ON A HIGHWAY OR REGULAR STREET TURNING OR AFTER A GREEN LIGHT IT HAS TO PUSH TO MUCH GAS AND FEEL ALMOST STOPPED

Nov 6, 2018 32,020 mi

DRIVING TO WORK ALL INSTRUMENT LIGHTS CAME ON, RPM AND SPEEDOMETER DROPPED TO 0, MILAGE TURNED TO -----, FOLLOWED BY MESSAGE STEERING ASSIST FAILURE, FOLLOWED BY TRANSMISSION FAILURE SERVICE NOW MESSAGE, I PULLED OVER TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE TO SEE IF MESSAGES WOULD CLEAR. WOULD NOT RESTART, NOT IN PARK MESSAGE CAME ON. I DISCONNECTED THE BATTERY TO TRY TO RESET THE CAR, CAR STARTED AND ALLOWED ME TO SHIFT INTO PARK, BUT WOULD NOT SHIFT INTO DRIVE. I TURNED OFF THE CAR AND DISCONNECTED THE BATTERY A SECOND TIME. STARTED THE CAR PUT IT INTO DRIVE THE CAR MOVED ALL INSTRUMENT LIGHTS EXCEPT THE ENGINE LIGHT WENT OFF. DROVE THE CAR TO THE DEALER. THE DEALER FOUND THE FOLLOWING CODES U1013:00:68 & U0101:00:68 REPLACED THE TCM ALL CODES WERE CLEARED. THEY ROAD TESTED IT TO VERIFY IT WAS FINE. A WEEK LATER THIS ALL HAPPENED AGAIN, EXCEPT I WAS STOPPED. I TURNED OFF THE CAR, IT WOULD NOT START A NEW MESSAGE IGNITION FAILURE CAME ON. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE IT HAS BEEN FOR 2 DAYS. NO UPDATE AS TO WHAT IS WRONG.

Nov 6, 2018

THE CAR LOSES TOO MUCH POWER ALL THE TIME ON A HIGHWAY OR REGULAR STREET TURNING OR AFTER A GREEN LIGHT IT HAS TO PUSH TO MUCH GAS AND FEEL ALMOST STOPPED

Nov 6, 2018 32,020 mi

DRIVING TO WORK ALL INSTRUMENT LIGHTS CAME ON, RPM AND SPEEDOMETER DROPPED TO 0, MILAGE TURNED TO -----, FOLLOWED BY MESSAGE STEERING ASSIST FAILURE, FOLLOWED BY TRANSMISSION FAILURE SERVICE NOW MESSAGE, I PULLED OVER TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE TO SEE IF MESSAGES WOULD CLEAR. WOULD NOT RESTART, NOT IN PARK MESSAGE CAME ON. I DISCONNECTED THE BATTERY TO TRY TO RESET THE CAR, CAR STARTED AND ALLOWED ME TO SHIFT INTO PARK, BUT WOULD NOT SHIFT INTO DRIVE. I TURNED OFF THE CAR AND DISCONNECTED THE BATTERY A SECOND TIME. STARTED THE CAR PUT IT INTO DRIVE THE CAR MOVED ALL INSTRUMENT LIGHTS EXCEPT THE ENGINE LIGHT WENT OFF. DROVE THE CAR TO THE DEALER. THE DEALER FOUND THE FOLLOWING CODES U1013:00:68 & U0101:00:68 REPLACED THE TCM ALL CODES WERE CLEARED. THEY ROAD TESTED IT TO VERIFY IT WAS FINE. A WEEK LATER THIS ALL HAPPENED AGAIN, EXCEPT I WAS STOPPED. I TURNED OFF THE CAR, IT WOULD NOT START A NEW MESSAGE IGNITION FAILURE CAME ON. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE IT HAS BEEN FOR 2 DAYS. NO UPDATE AS TO WHAT IS WRONG.

Nov 5, 2018 51,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH AND ATTEMPTING TO SLOW DOWN, THE RPMS DECREASED AND THE ENGINE SHUT OFF. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD SHUT OFF WHILE ATTEMPTING TO ACCELERATE FROM A STOP. THE FAILURES RECURRED SEVERAL TIMES. THE CONTACT CALLED COUGHLIN FORD OF PATASKALA AT 740-967-2085 (LOCATED AT 9800 WORTHINGTON RD, PATASKALA, OH 43062) AND A DIAGNOSTIC TEST WAS RECOMMENDED, BUT NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE IF THE CHECK ENGINE INDICATOR WAS BLINKING. THE CONTACT WAS ALSO INFORMED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK AND HE STATED THAT THE CHECK ENGINE INDICATOR DID NOT BLINK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 5, 2018 51,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH AND ATTEMPTING TO SLOW DOWN, THE RPMS DECREASED AND THE ENGINE SHUT OFF. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD SHUT OFF WHILE ATTEMPTING TO ACCELERATE FROM A STOP. THE FAILURES RECURRED SEVERAL TIMES. THE CONTACT CALLED COUGHLIN FORD OF PATASKALA AT 740-967-2085 (LOCATED AT 9800 WORTHINGTON RD, PATASKALA, OH 43062) AND A DIAGNOSTIC TEST WAS RECOMMENDED, BUT NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE IF THE CHECK ENGINE INDICATOR WAS BLINKING. THE CONTACT WAS ALSO INFORMED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK AND HE STATED THAT THE CHECK ENGINE INDICATOR DID NOT BLINK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 4, 2018 16,000 mi

THE TRANSMISSION SLIPS AND SHUDDERS WHEN STARTING FROM A COMPLETE STOP AND ACCELERATING AFTER SLOWING DOWN ON A CITY STREET.

Nov 4, 2018 16,000 mi

THE TRANSMISSION SLIPS AND SHUDDERS WHEN STARTING FROM A COMPLETE STOP AND ACCELERATING AFTER SLOWING DOWN ON A CITY STREET.

Oct 29, 2018 13,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE STOPS AND THEN RE-ACCELERATES HER VEHICLE, THE CLUTCH LOSES POWER. WHEN DRIVING AT 60 MPH THE VEHICLE LOST POWER AND DROPPED TO 40 MPH BUT REGAINED POWER IN ABOUT 40 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER BEDFORD FORD LINCOLN (10050 IN-37, BEDFORD, IN 47421, (812) 279-8121) WHERE THEY ADJUSTED THE CLUTCH TO A 216 LEVEL OF RPMS. THE FAILURE RECURRED AND THE DEALER STATED THAT WHEN THE VEHICLE COMES BACK FOR SERVICE ON NOVEMBER 11, 2018, THE WOULD ADJUST THE CLUTCH TO A HIGHER RPM LEVEL. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

Oct 29, 2018 55,066 mi

VEHICLE FUEL GAUGE IS OFF BY 50 MILES + - 10 MILES. VEHICLE STALLS AFTER FILLING FUEL TAKE TO FULL LEVEL. ENGINE CHECK LIGHT STAYS ON SOLID AFTER THE FIRST TIME THE VEHICLE RAN OUT OF GAS. TRANSMISSION IS LOUD AND GRINDS WHEN MAKING TURNS AND HAS A JERKING MOTION WHEN INCREASING AND DECREASING SPEED.

Oct 29, 2018 13,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE STOPS AND THEN RE-ACCELERATES HER VEHICLE, THE CLUTCH LOSES POWER. WHEN DRIVING AT 60 MPH THE VEHICLE LOST POWER AND DROPPED TO 40 MPH BUT REGAINED POWER IN ABOUT 40 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER BEDFORD FORD LINCOLN (10050 IN-37, BEDFORD, IN 47421, (812) 279-8121) WHERE THEY ADJUSTED THE CLUTCH TO A 216 LEVEL OF RPMS. THE FAILURE RECURRED AND THE DEALER STATED THAT WHEN THE VEHICLE COMES BACK FOR SERVICE ON NOVEMBER 11, 2018, THE WOULD ADJUST THE CLUTCH TO A HIGHER RPM LEVEL. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

Oct 29, 2018 55,066 mi

VEHICLE FUEL GAUGE IS OFF BY 50 MILES + - 10 MILES. VEHICLE STALLS AFTER FILLING FUEL TAKE TO FULL LEVEL. ENGINE CHECK LIGHT STAYS ON SOLID AFTER THE FIRST TIME THE VEHICLE RAN OUT OF GAS. TRANSMISSION IS LOUD AND GRINDS WHEN MAKING TURNS AND HAS A JERKING MOTION WHEN INCREASING AND DECREASING SPEED.

Oct 16, 2018 20,000 mi

FORD FOCUS 2016 IS TRANSMISSION IS STILL EXPERIENCING PROBLEMS AS PREVIOUS FORDS MODELS IN CATEGORY, INCLUDING ENGINE SLIPS, SHUDDERING , STALLING AND NOT CHANGING GEARS PROPERLY, CREATE HAZARDS, IM CONSTANTLY BATTLING TO DRIVE THIS VEHICLE, AND IT DOESN'T EVEN HAVE MORE THAN 20,000 MILES ON IT, I HAVE ALMOST BEEN IN A NUMEROUS AMOUNT OF RECKS ON THE HIGHWAY, OR EVEN LEAVING MY HOUSE BECAUSE OF THIS CAR, I CONSTANTLY FEAR FOR MY SAFETY WITHIN THIS VEHICLE, AND I KNOW ITS A MATTER OF TIME BEFORE SOMETHING HAPPENS, IM STUCK IN THIS VEHICLE AND NOBODY HAS THE ANSWERS. TODAY FOR EXAMPLE I WAS LEAVING MY HOUSE I STOPED AT A STOP SIGN TO TAKE A LEFT IT WAS MORNING TRAFFIC, I TAKE A TURN IN AN APPROPRIATE MANNER, BUT THE RPMS JUMP TO 4 ALMOST 5, AND THE CAR STARTS TO VIOLENTLY SHAKE AND IT STALLS BRIEFLY IN THE MIDDLE OF BOTH LANES AND MAKES A SHUDDERING NOISE AS I ACCELERATE MORE TO GET OUT OF THE WAY, IT SHAKES MORE AND JUMPS FORWARD IN A JERKING MOTION, I WAS ALMOST HIT BY A CAR!! THIS CAR HAS A CLEAN RECORD, NO RECKS OR ANYTHING AND PROPERLY TAKEN CARE OF!

Oct 16, 2018 20,000 mi

FORD FOCUS 2016 IS TRANSMISSION IS STILL EXPERIENCING PROBLEMS AS PREVIOUS FORDS MODELS IN CATEGORY, INCLUDING ENGINE SLIPS, SHUDDERING , STALLING AND NOT CHANGING GEARS PROPERLY, CREATE HAZARDS, IM CONSTANTLY BATTLING TO DRIVE THIS VEHICLE, AND IT DOESN'T EVEN HAVE MORE THAN 20,000 MILES ON IT, I HAVE ALMOST BEEN IN A NUMEROUS AMOUNT OF RECKS ON THE HIGHWAY, OR EVEN LEAVING MY HOUSE BECAUSE OF THIS CAR, I CONSTANTLY FEAR FOR MY SAFETY WITHIN THIS VEHICLE, AND I KNOW ITS A MATTER OF TIME BEFORE SOMETHING HAPPENS, IM STUCK IN THIS VEHICLE AND NOBODY HAS THE ANSWERS. TODAY FOR EXAMPLE I WAS LEAVING MY HOUSE I STOPED AT A STOP SIGN TO TAKE A LEFT IT WAS MORNING TRAFFIC, I TAKE A TURN IN AN APPROPRIATE MANNER, BUT THE RPMS JUMP TO 4 ALMOST 5, AND THE CAR STARTS TO VIOLENTLY SHAKE AND IT STALLS BRIEFLY IN THE MIDDLE OF BOTH LANES AND MAKES A SHUDDERING NOISE AS I ACCELERATE MORE TO GET OUT OF THE WAY, IT SHAKES MORE AND JUMPS FORWARD IN A JERKING MOTION, I WAS ALMOST HIT BY A CAR!! THIS CAR HAS A CLEAN RECORD, NO RECKS OR ANYTHING AND PROPERLY TAKEN CARE OF!

Oct 9, 2018 29,300 mi

MY 2016 FORD FOCUS & ITS "POWERSHIFT" TRANSMISSION SHUDDERS WHEN ACCELERATING. ON THURSDAY OCT. 4, 2018 WHILE DRIVING ON THE FREEWAY THE CAR SHUTTERED THEN STALLED AS I WAS ATTEMPTING TO ACCELERATE. I PURCHASED THE CAR AT THE END OF JANUARY 2018, BRAND NEW AND HAVE PUT 29,537 MILES ON IT. I AM BEING TOLD THAT THE CLUTCH SYSTEM WILL NEED TO BE REPLACED AND IT IS CURRENTLY IN THE SHOP. I PREVIOUSLY OWNED THE 2012 FORD FOCUS WHICH HAD A SIMILAR ISSUE AND HAD TO HAVE THE CHIP ASSOCIATED WITH THIS TRANSMISSION REPLACED NUMEROUS TIMES. WHILE THE SALES STAFF TOLD ME THIS ISSUE WAS RESOLVED AND THE NEWER TRANSMISSIONS DO NOT HAVE THE SAME PROBLEM, I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THE ISSUE WITH THE 2012 FORD FOCUS TRANSMISSION WAS NEVER RESOLVED AND THIS IS THE SAME ISSUE. I CONSIDER THIS INCREDIBLY UNSAFE AS MY 2012 BROKE DOWN NUMEROUS TIMES IN TRAFFIC AND ON FREEWAYS, LEAVING ME STRANDED UNTIL IT DECIDED TO "REENGAGE" AND ALLOW THE CAR TO GO IN A FORWARD MOTION. THANKFULLY I WAS ABLE TO GET TO THE SHOULDER EACH TIME AND WAIT FOR THE TRANSMISSION TO REENGAGE SO I COULD GET IT TO THE DEALERSHIP FOR DIAGNOSTICS. IF THE 2016 TRANSMISSION HAS THE SAME ISSUE, I AM CONCERNED THAT EVENTUALLY IT TO WILL LEAVE ME OR SOME OTHER DRIVER ON THE SIDE OF THE ROAD OR WORSE STALL WHILE AT A HIGH RATE OF SPEED CAUSING AN ACCIDENT.

Oct 9, 2018 29,300 mi

MY 2016 FORD FOCUS & ITS "POWERSHIFT" TRANSMISSION SHUDDERS WHEN ACCELERATING. ON THURSDAY OCT. 4, 2018 WHILE DRIVING ON THE FREEWAY THE CAR SHUTTERED THEN STALLED AS I WAS ATTEMPTING TO ACCELERATE. I PURCHASED THE CAR AT THE END OF JANUARY 2018, BRAND NEW AND HAVE PUT 29,537 MILES ON IT. I AM BEING TOLD THAT THE CLUTCH SYSTEM WILL NEED TO BE REPLACED AND IT IS CURRENTLY IN THE SHOP. I PREVIOUSLY OWNED THE 2012 FORD FOCUS WHICH HAD A SIMILAR ISSUE AND HAD TO HAVE THE CHIP ASSOCIATED WITH THIS TRANSMISSION REPLACED NUMEROUS TIMES. WHILE THE SALES STAFF TOLD ME THIS ISSUE WAS RESOLVED AND THE NEWER TRANSMISSIONS DO NOT HAVE THE SAME PROBLEM, I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THE ISSUE WITH THE 2012 FORD FOCUS TRANSMISSION WAS NEVER RESOLVED AND THIS IS THE SAME ISSUE. I CONSIDER THIS INCREDIBLY UNSAFE AS MY 2012 BROKE DOWN NUMEROUS TIMES IN TRAFFIC AND ON FREEWAYS, LEAVING ME STRANDED UNTIL IT DECIDED TO "REENGAGE" AND ALLOW THE CAR TO GO IN A FORWARD MOTION. THANKFULLY I WAS ABLE TO GET TO THE SHOULDER EACH TIME AND WAIT FOR THE TRANSMISSION TO REENGAGE SO I COULD GET IT TO THE DEALERSHIP FOR DIAGNOSTICS. IF THE 2016 TRANSMISSION HAS THE SAME ISSUE, I AM CONCERNED THAT EVENTUALLY IT TO WILL LEAVE ME OR SOME OTHER DRIVER ON THE SIDE OF THE ROAD OR WORSE STALL WHILE AT A HIGH RATE OF SPEED CAUSING AN ACCIDENT.

Oct 4, 2018 60,620 mi

CAR OVERHEATED DRIVING DOWN INTERSTATE. CAR HAS BEEN TAKEN TO FORD DEALERSHIP. DEALERSHIP FOUND NO COOLANT LEAKS, BUT DETERMINED COOLANT IS BEING BURNED/ABSORBED BY TURBO PORTION OF 1.0 L ECOBOOST ENGINE. MOTOR HEAD HAS CRACKED. VEHICLE IS 620 MILES OUT OF POWER TRAIN WARRANTY SO IS NOT COVERED. SAME ISSUE IS CURRENTLY IN RECALL FOR OTHER FORD TURBO ENGINE MODELS.

Oct 4, 2018 60,620 mi

CAR OVERHEATED DRIVING DOWN INTERSTATE. CAR HAS BEEN TAKEN TO FORD DEALERSHIP. DEALERSHIP FOUND NO COOLANT LEAKS, BUT DETERMINED COOLANT IS BEING BURNED/ABSORBED BY TURBO PORTION OF 1.0 L ECOBOOST ENGINE. MOTOR HEAD HAS CRACKED. VEHICLE IS 620 MILES OUT OF POWER TRAIN WARRANTY SO IS NOT COVERED. SAME ISSUE IS CURRENTLY IN RECALL FOR OTHER FORD TURBO ENGINE MODELS.

Oct 3, 2018 90,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE OR REVERSE. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED FOLLOWED BY THE SERVICE TRANSMISSION SOON WARNING INDICATOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. KEARNY PEARSON FORD (LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544), WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE TRANSMISSION CONTROL MODULE, AND THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO CONFIRM THE FAILURE. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Oct 3, 2018 90,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE OR REVERSE. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED FOLLOWED BY THE SERVICE TRANSMISSION SOON WARNING INDICATOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. KEARNY PEARSON FORD (LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544), WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE TRANSMISSION CONTROL MODULE, AND THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO CONFIRM THE FAILURE. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Sep 7, 2018 55,000 mi

I BOUGHT 2016 FORD FOCUS, TOTAL 55,000 MILES ON IT NOW 2018 AND NOTHING BUT TROUBLE IN THE FIRST 6 MONTHS AND THERE AFTER , ALWAYS IN THE GARAGE FOR DRIVE TRAIN 2 YEARS NOW, STRAPS ON ROOF FELL OFF TWICE , TRUNK OUT OF LINE,NEW TIRES BOUGHT AT 26,000 MILES . WIRE HARNESS TOTALLY SHUT DOWN CAR IN 2017 WHILE DOING 65 ON THE HIGHWAY , COULD NOT STEER THE CAR OR STOP IT , BRAKES WENT TO THE FLOOR CAR TOTAL SHUT DOWN AND THIS YEAR 2018 THE STEERING FROZE UP AT 55,000 MILES, COULD NOT STEER THE CAR,, CAR RUNS LIKE CRAP HAS POWER THEN NO POWER, DON'T DARE TO PULL OUT IN TRAFFIC UNLESS I HAVE A LONG FREE SPACE TO GET IN, CAUSE IT HESITATES, BACK UP CAMERA WONT SHUT OFF TILL I HAVE GONE 100 FEET FORWARD , 2018 PHONE SYSTEM KEEPS FAILING, NEW BRAKES, TWICE I ALMOST GOT KILLED, CAUSE I COULD NOT STOP OR STEER THE CAR ON THE HIGHWAY I AM SO DONE WITH FORD AND THIS CAR.. PERFORMANCE IS THE WORST I HAVE EVER SEEN IN A CAR,, I COULD GO TO THE GARAGE EVERY WEEK CAUSE THE PERFORMANCE IS SO BAD, DONE DONE DONE, IF I HAD GOTTEN KILLED IN THIS CAR THE TWO WORST TIMES IT FAILED, MY FAMILY WOULD HAVE SUED FORD AND AS FAR AS I AM CONCERNED THEY SHOULD HAVE TAKEN THE CAR BACK, WOULD HAVE BEEN ALOT LESS HEAD ACHES THAN A DEATH LAW SUIT

Sep 7, 2018 37,282 mi

POOR PERFORMANCE OF AUTO TRANSMISSION ON 2016 FORD FOCUS TITANIUM INVOLVES HESITATION WHEN ACCELERATING, "CHATTERING" WHEN ACCELERATING, "SLIDING" INTO GEAR WHEN SHIFTING, SLIPPING WHEN SHIFTING. CLUTCH REPLACED ONCE. GOING IN AGAIN WITH SAME SYMPTOMS.

Sep 7, 2018 55,000 mi

I BOUGHT 2016 FORD FOCUS, TOTAL 55,000 MILES ON IT NOW 2018 AND NOTHING BUT TROUBLE IN THE FIRST 6 MONTHS AND THERE AFTER , ALWAYS IN THE GARAGE FOR DRIVE TRAIN 2 YEARS NOW, STRAPS ON ROOF FELL OFF TWICE , TRUNK OUT OF LINE,NEW TIRES BOUGHT AT 26,000 MILES . WIRE HARNESS TOTALLY SHUT DOWN CAR IN 2017 WHILE DOING 65 ON THE HIGHWAY , COULD NOT STEER THE CAR OR STOP IT , BRAKES WENT TO THE FLOOR CAR TOTAL SHUT DOWN AND THIS YEAR 2018 THE STEERING FROZE UP AT 55,000 MILES, COULD NOT STEER THE CAR,, CAR RUNS LIKE CRAP HAS POWER THEN NO POWER, DON'T DARE TO PULL OUT IN TRAFFIC UNLESS I HAVE A LONG FREE SPACE TO GET IN, CAUSE IT HESITATES, BACK UP CAMERA WONT SHUT OFF TILL I HAVE GONE 100 FEET FORWARD , 2018 PHONE SYSTEM KEEPS FAILING, NEW BRAKES, TWICE I ALMOST GOT KILLED, CAUSE I COULD NOT STOP OR STEER THE CAR ON THE HIGHWAY I AM SO DONE WITH FORD AND THIS CAR.. PERFORMANCE IS THE WORST I HAVE EVER SEEN IN A CAR,, I COULD GO TO THE GARAGE EVERY WEEK CAUSE THE PERFORMANCE IS SO BAD, DONE DONE DONE, IF I HAD GOTTEN KILLED IN THIS CAR THE TWO WORST TIMES IT FAILED, MY FAMILY WOULD HAVE SUED FORD AND AS FAR AS I AM CONCERNED THEY SHOULD HAVE TAKEN THE CAR BACK, WOULD HAVE BEEN ALOT LESS HEAD ACHES THAN A DEATH LAW SUIT

Sep 7, 2018 37,282 mi

POOR PERFORMANCE OF AUTO TRANSMISSION ON 2016 FORD FOCUS TITANIUM INVOLVES HESITATION WHEN ACCELERATING, "CHATTERING" WHEN ACCELERATING, "SLIDING" INTO GEAR WHEN SHIFTING, SLIPPING WHEN SHIFTING. CLUTCH REPLACED ONCE. GOING IN AGAIN WITH SAME SYMPTOMS.

Sep 2, 2018 9 mi

TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.

Sep 2, 2018 9 mi

TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.

Aug 31, 2018 15 mi

MY CAR SHUDDERS AND JERKS WHILE TAKING OFF OR AT LOW SPEEDS, I HAVE PUT IT IN THE SHOP SEVERAL TIMES WITH FORD. THEY REPLACED THE CLUTCH THE FIRST TIME AND EVERY TIME SINCE TELLS ME THERE IS NOTHING WRONG, THIS IS JUST THE WAY THE TRANSMISSION FOR THESE MODELS PERFORMS. THEY OFFERED TO TRADE IN MY VEHICLE BUT WAS ONLY OFFERING BELOW KBB VALUE DUE TO THE ISSUES WITH SHUDDERING AND JERKING.

Aug 31, 2018 15 mi

MY CAR SHUDDERS AND JERKS WHILE TAKING OFF OR AT LOW SPEEDS, I HAVE PUT IT IN THE SHOP SEVERAL TIMES WITH FORD. THEY REPLACED THE CLUTCH THE FIRST TIME AND EVERY TIME SINCE TELLS ME THERE IS NOTHING WRONG, THIS IS JUST THE WAY THE TRANSMISSION FOR THESE MODELS PERFORMS. THEY OFFERED TO TRADE IN MY VEHICLE BUT WAS ONLY OFFERING BELOW KBB VALUE DUE TO THE ISSUES WITH SHUDDERING AND JERKING.

Aug 28, 2018 70,000 mi

MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.

Aug 28, 2018 70,000 mi

MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.

Aug 23, 2018 45,000 mi

WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.

Aug 23, 2018 45,000 mi

WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.

Aug 21, 2018 30,000 mi

TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS

Aug 21, 2018 4,300 mi

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT APPEARS TO SLIP, AND IT MAKES A NOISE WHICH I WOULD DESCRIBE AS A GRINDING NOISE, AND IT SHUDDERS SLIGHTLY. IT ALSO SOUNDS LIKE THE TEETH IN THE TRANSMISSION GEARS ARE NOT ENGAGING SMOOTHLY, THUS RESULTING IN THE NOISE REFERRED TO. THE NOISE AND SHUDDER DOES NOT OCCUR IN EVERY INSTANCE WHEN ACCELERATING FROM A STOP, BUT IT DOES IT OFTEN. I TOOK THE FOCUS IN TO A DEALER IN MY AREA IN NOVEMBER 2017 AND THE DETERMINATION WAS THAT THERE WERE NO SOFTWARE UPDATES AVAILABLE AND THAT "NO CONCERN WAS FOUND AT THIS TIME." I DISAGREED WITH THAT FINDING, BUT I HAD NO CHOICE BUT TO CONTINUE TO DRIVE THE VEHICLE. THE PROBLEM HAS BEEN ONGOING, AND I TRIED TO MAKE AN APPOINTMENT AT THE DEALER IN JANUARY 2018 TO HAVE THEM LOOK AT THE VEHICLE AGAIN, BUT THEY TOLD ME THEIR TRANSMISSION GUY WAS OUT FOR TWO WEEKS. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE, SO I AM NOT ALWAYS AWARE OF WHAT IS HAPPENING WITH IT, BUT SHE TOLD ME TODAY THAT THE CAR WAS MAKING A GRINDING NOISE AGAIN, SO SHE AND I TOOK IT FOR A SHORT DRIVE AND I DISCOVERED THAT IT IS ONCE AGAIN THE TRANSMISSION NOT ENGAGING PROPERLY AND SHUDDERING WITH THE GRINDING, SCRAPING SOUND. I WILL BE TAKING IT AGAIN TO THE DEALER AT HIS NEXT EARLIEST APPOINTMENT TIME, WHICH IS NOT UNTIL SEPT. 4. THE PROBLEM REFERRED TO HAPPENS ON CITY STREETS AND HIGHWAYS WHEN THE VEHICLE IS STATIONARY, AND ONE BEGINS TO ACCELERATE.

Aug 21, 2018 30,000 mi

TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS

Aug 21, 2018 4,300 mi

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT APPEARS TO SLIP, AND IT MAKES A NOISE WHICH I WOULD DESCRIBE AS A GRINDING NOISE, AND IT SHUDDERS SLIGHTLY. IT ALSO SOUNDS LIKE THE TEETH IN THE TRANSMISSION GEARS ARE NOT ENGAGING SMOOTHLY, THUS RESULTING IN THE NOISE REFERRED TO. THE NOISE AND SHUDDER DOES NOT OCCUR IN EVERY INSTANCE WHEN ACCELERATING FROM A STOP, BUT IT DOES IT OFTEN. I TOOK THE FOCUS IN TO A DEALER IN MY AREA IN NOVEMBER 2017 AND THE DETERMINATION WAS THAT THERE WERE NO SOFTWARE UPDATES AVAILABLE AND THAT "NO CONCERN WAS FOUND AT THIS TIME." I DISAGREED WITH THAT FINDING, BUT I HAD NO CHOICE BUT TO CONTINUE TO DRIVE THE VEHICLE. THE PROBLEM HAS BEEN ONGOING, AND I TRIED TO MAKE AN APPOINTMENT AT THE DEALER IN JANUARY 2018 TO HAVE THEM LOOK AT THE VEHICLE AGAIN, BUT THEY TOLD ME THEIR TRANSMISSION GUY WAS OUT FOR TWO WEEKS. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE, SO I AM NOT ALWAYS AWARE OF WHAT IS HAPPENING WITH IT, BUT SHE TOLD ME TODAY THAT THE CAR WAS MAKING A GRINDING NOISE AGAIN, SO SHE AND I TOOK IT FOR A SHORT DRIVE AND I DISCOVERED THAT IT IS ONCE AGAIN THE TRANSMISSION NOT ENGAGING PROPERLY AND SHUDDERING WITH THE GRINDING, SCRAPING SOUND. I WILL BE TAKING IT AGAIN TO THE DEALER AT HIS NEXT EARLIEST APPOINTMENT TIME, WHICH IS NOT UNTIL SEPT. 4. THE PROBLEM REFERRED TO HAPPENS ON CITY STREETS AND HIGHWAYS WHEN THE VEHICLE IS STATIONARY, AND ONE BEGINS TO ACCELERATE.

Aug 20, 2018 16,800 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP LIGHT, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAS ABLE TO DRIVE AT A LOW SPEED WHILE THE VEHICLE SHOOK WHILE ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE MILEAGE WAS 16,800.

Aug 20, 2018 16,800 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP LIGHT, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAS ABLE TO DRIVE AT A LOW SPEED WHILE THE VEHICLE SHOOK WHILE ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE MILEAGE WAS 16,800.

Jul 18, 2018

THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.

Jul 18, 2018

THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.

May 29, 2018 40,000 mi

TRANSMISSION RECALL AND BUYBACK.TRANSMISSION PROBLEMS, TOOK TO REDWOOD FORD FOR REPAIRS. TRANSMISSION RECALLED AND QUALIFIED FOR BUY BACK AFTER WE MOVED. CASE WORKER SENT PAPERWORK AND CHECK TO SANDERSON FORD IN HEALDSBURG. SANDERSON REFUSED TO PROCESS BUYBACK. TRANSMISSION STILL ACTING UP. CASEWORKER SENT PAPERWORK TO REDWOOD FORD IN UKIAH. 3 WEEKS LATER REDWOOD FORD SAYS THEY HAVE PAPERWORK BUT NO CHECK. CASEWORKER SAID SHE HAD CHECK SENT 3 WEEKS AGO. MESSAGES LEFT WITH CASEWORKER AND OTHER COMPLAINT DEPARTMENTS IN FORD CORPORATION WITH NO RESPONSE. TRANSMISSION WORSE. CAR WILL NOT ALWAYS ACCELERATE WHEN PEDAL PUSHED DOWN. BEEN WORKING WITH FORD CASEWORKER FOR MANY MONTHS!

May 29, 2018 40,000 mi

TRANSMISSION RECALL AND BUYBACK.TRANSMISSION PROBLEMS, TOOK TO REDWOOD FORD FOR REPAIRS. TRANSMISSION RECALLED AND QUALIFIED FOR BUY BACK AFTER WE MOVED. CASE WORKER SENT PAPERWORK AND CHECK TO SANDERSON FORD IN HEALDSBURG. SANDERSON REFUSED TO PROCESS BUYBACK. TRANSMISSION STILL ACTING UP. CASEWORKER SENT PAPERWORK TO REDWOOD FORD IN UKIAH. 3 WEEKS LATER REDWOOD FORD SAYS THEY HAVE PAPERWORK BUT NO CHECK. CASEWORKER SAID SHE HAD CHECK SENT 3 WEEKS AGO. MESSAGES LEFT WITH CASEWORKER AND OTHER COMPLAINT DEPARTMENTS IN FORD CORPORATION WITH NO RESPONSE. TRANSMISSION WORSE. CAR WILL NOT ALWAYS ACCELERATE WHEN PEDAL PUSHED DOWN. BEEN WORKING WITH FORD CASEWORKER FOR MANY MONTHS!

May 1, 2018 640,000 mi

THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.

May 1, 2018 640,000 mi

THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.

Apr 26, 2018 12,425 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.

Apr 26, 2018 12,425 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.

Apr 8, 2018

ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.

Apr 8, 2018

ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.

Apr 2, 2018

I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.

Apr 2, 2018

I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.

Mar 21, 2018 7,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mar 21, 2018 7,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Feb 27, 2018 17,000 mi

SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.

Feb 27, 2018 17,000 mi

SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.

Feb 21, 2018

2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS

Feb 21, 2018

2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS

Jan 7, 2018 19,000 mi

I WAS DRIVING IN SLOW MOVING TRAFFIC, DUE TO A BROKEN STOP LIGHT, FOR ABOUT 20 MINUTES..WHEN THE DISPLAY INDICATOR BEGAN ALARMING, AND SAID "TRANSMISSION OVERHEATING, STOP SAFELY" THERE WAS NO REASON FOR THIS WARNING INDICATOR TO TURN ON, AND THERE WAS NO POSSIBLE WAY TO STOP RIGHT WHERE I WAS. I HAVE ALSO SMELLED BURNING COMING FROM THE ENGINE AND NOTICE THAT AT TIMES MY CAR WILL NOT ACCELERATE OR IT SEEMS TO SHUDDER AND STAMMER WHEN ACCELERATING FROM A STOP. THE GEAR SHIFT ALSO WILL NOT GO INTO DRIVE AND INSTEAD GOES INTO NEUTRAL ON ITS OWN. I FEEL VERY UNSAFE WHEN DRIVING.

Jan 7, 2018 19,000 mi

I WAS DRIVING IN SLOW MOVING TRAFFIC, DUE TO A BROKEN STOP LIGHT, FOR ABOUT 20 MINUTES..WHEN THE DISPLAY INDICATOR BEGAN ALARMING, AND SAID "TRANSMISSION OVERHEATING, STOP SAFELY" THERE WAS NO REASON FOR THIS WARNING INDICATOR TO TURN ON, AND THERE WAS NO POSSIBLE WAY TO STOP RIGHT WHERE I WAS. I HAVE ALSO SMELLED BURNING COMING FROM THE ENGINE AND NOTICE THAT AT TIMES MY CAR WILL NOT ACCELERATE OR IT SEEMS TO SHUDDER AND STAMMER WHEN ACCELERATING FROM A STOP. THE GEAR SHIFT ALSO WILL NOT GO INTO DRIVE AND INSTEAD GOES INTO NEUTRAL ON ITS OWN. I FEEL VERY UNSAFE WHEN DRIVING.

Dec 12, 2017 40,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STILLWELL FORD LINCOLN (3780 W CARLETON RD, STE M-99 HILLSDALE, MI 40242) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED AT 4,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED AND FAILED WHILE SHIFTING INTO FIRST AND SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 40,000. *TT

Dec 12, 2017 40,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STILLWELL FORD LINCOLN (3780 W CARLETON RD, STE M-99 HILLSDALE, MI 40242) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED AT 4,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED AND FAILED WHILE SHIFTING INTO FIRST AND SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 40,000. *TT

Nov 27, 2017 15,000 mi

FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.

Nov 27, 2017 12 mi

FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP

Nov 27, 2017 15,000 mi

FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.

Nov 27, 2017 12 mi

FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP

Nov 13, 2017 35,000 mi

FROM A STOP, TRANSMISSION HESITATES WHILE SHIFTING THROUGH THE LOWER GEARS. WHEN THIS HAPPENS, I GET A SHUDDERING IN THE VEHICLE THAT DOESN'T STOP UNTIL THE TRANSMISSION SHIFTS AGAIN. VEHICLE HAS 35,000 MILES ON IT.

Nov 13, 2017 35,000 mi

FROM A STOP, TRANSMISSION HESITATES WHILE SHIFTING THROUGH THE LOWER GEARS. WHEN THIS HAPPENS, I GET A SHUDDERING IN THE VEHICLE THAT DOESN'T STOP UNTIL THE TRANSMISSION SHIFTS AGAIN. VEHICLE HAS 35,000 MILES ON IT.

Nov 11, 2017 25 mi

WHEN REVERSING CAR OUT OF PARKING SPOTS CAR HESITATES. CAR HESITATES WHILE DRIVING. CAR STOPS IN MIDDLE OF ROAD. CAR SHUDDERS AND HESITATES TO PICK UP SPEED. CAR SOMETIMES WILL NOT PICK UP SPEED. I HAVE BEEN TOLD TO PICK UP MY CAR THREE TIMES FROM FORD AUTO BODY SHOP THIS WEEK AND TOOK IT BACK WITHIN MINUTES AFTER BECAUSE IT IS NOT WORKING STILL. THEY REPLACED MY CLUTCH TWICE AND OTHER PARTS INSIDE OF THE TRANSMISSION.

Nov 11, 2017 25 mi

WHEN REVERSING CAR OUT OF PARKING SPOTS CAR HESITATES. CAR HESITATES WHILE DRIVING. CAR STOPS IN MIDDLE OF ROAD. CAR SHUDDERS AND HESITATES TO PICK UP SPEED. CAR SOMETIMES WILL NOT PICK UP SPEED. I HAVE BEEN TOLD TO PICK UP MY CAR THREE TIMES FROM FORD AUTO BODY SHOP THIS WEEK AND TOOK IT BACK WITHIN MINUTES AFTER BECAUSE IT IS NOT WORKING STILL. THEY REPLACED MY CLUTCH TWICE AND OTHER PARTS INSIDE OF THE TRANSMISSION.

Oct 27, 2017

THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!

Oct 27, 2017

THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!

Oct 17, 2017 22,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS

Oct 17, 2017 22,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS

Oct 12, 2017 20,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.

Oct 12, 2017 20,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.

Oct 4, 2017 1,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.

Oct 4, 2017 1,500 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.

Sep 13, 2017 4,300 mi

BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.

Sep 13, 2017 4,300 mi

BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.

Sep 7, 2017

CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.

Sep 7, 2017

CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.

Sep 6, 2017 12,000 mi

MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.

Sep 6, 2017 12,000 mi

MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.

Jul 26, 2017

MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.

Jul 26, 2017

MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.

Jun 22, 2017 Crash 10,000 mi

TRANSMISSION SLUGGISH, DE ACCELERATES HAS CAUSED TWO ACCIDENTS ONE ON THIS CAR AND THE OTHER ON MY OTHER 2016 FORD FOCUS WHICH I GOT RID OF LASTJULY

Jun 22, 2017 Crash 10,000 mi

TRANSMISSION SLUGGISH, DE ACCELERATES HAS CAUSED TWO ACCIDENTS ONE ON THIS CAR AND THE OTHER ON MY OTHER 2016 FORD FOCUS WHICH I GOT RID OF LASTJULY

Jun 20, 2017 220 mi

I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.

Jun 20, 2017 220 mi

I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.

Jun 16, 2017 14,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Jun 16, 2017 14,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

May 31, 2017 17,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

May 31, 2017 17,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

May 30, 2017 80 mi

"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.

May 30, 2017 80 mi

"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.

May 16, 2017

LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS

May 16, 2017

LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS

May 9, 2017 9,000 mi

VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.

May 9, 2017 9,000 mi

VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.

Apr 24, 2017 14,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN

Apr 24, 2017 14,000 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN

Apr 18, 2017 9,000 mi

OUR CAR WAS MANUFACTURED WITH A BAD TRANSMISSION, JUST AS OUR PREVIOUS FORD HAD BEEN. 1. FORD NEVER RECALLED EITHER CAR. WE HAD TO GO TO THEM. 2. THIS 2016 FOCUS WAS REPAIRED, AND THE ONLY ASSURANCE THEY CAN GIVE US IS THAT IT WILL FAIL AGAIN. MEANWHILE, THEY WILL NOT EVEN TAKE THE CAR IN TO INSPECT HOW IT IS MISBEHAVING NOW.

Apr 18, 2017 9,000 mi

OUR CAR WAS MANUFACTURED WITH A BAD TRANSMISSION, JUST AS OUR PREVIOUS FORD HAD BEEN. 1. FORD NEVER RECALLED EITHER CAR. WE HAD TO GO TO THEM. 2. THIS 2016 FOCUS WAS REPAIRED, AND THE ONLY ASSURANCE THEY CAN GIVE US IS THAT IT WILL FAIL AGAIN. MEANWHILE, THEY WILL NOT EVEN TAKE THE CAR IN TO INSPECT HOW IT IS MISBEHAVING NOW.

Apr 7, 2017 23,410 mi

BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!

Apr 7, 2017 23,410 mi

BOUGHT NEW ON 12/25/2015. STARTED HESITATING STARTING OFF, SKIPPING LIKE SPINNING TIRES.GOT WORSE AND LIKE GOING OVER STRIPS IN THE ROAD. AKIN REPLACED THE COMPUTER AND THE CLUTCH 9/2016. DID FINE THEN STARTED AGAIN. HAD IT CHECKED AND COULD NOT MAKE IT DUPLICATE THE PROBLEM (01/2017). JUST THIS WEEK (04/06/2017 IT STARTED DOING IT AGAIN, AND QUICKLY INCREASED HAPPENING. 04/07/2017 WAS SO BAD IT WOULD NOT CHANGE FROM 1ST TO 2ND GEAR AND NOW HAS A SCRATCHING/RATTLING NOISE. CALLED DEALER AND SERVICE DEPT. SAYS TO CALL IN THE MORNING AND SET APPT. TO BRING IN. HAD HUSBAND RIDING THIS TIME AND IT IS THE TRANSMISSION. ALSO HAS A SLIGHT DROP OR HESITATION WHILE DRIVING AS IT SEEMS TO BE DROPPING BACK IN POWER AND THEN PICKS BACK UP. VERY DANGEROUS AND SCARY. THIS HAPPENS STARTING OFF FROM A STOP, TURNING FROM STOP, GOING DOWN THE HIGHWAY. I DID NOT HAVE THE AIR TURNED ON!

Apr 3, 2017 4,000 mi

1) TRANSMISSION SHUDDERING ON STARTUP (@ 2000 MILES), 2) WE TOOK THE CAR TO A FORD DEALER AT 3000 MILES AND WERE TOLD THE TRANSMISSION TESTED WITHIN ACCEPTABLE FORD LIMITS. WTF? 3) NOW TRANSMISSION FAILS TO ENGAGE DURING ACCELERATION FROM A STANDING START - ENGINE REVS AND THEN TAKES OFF UNEXPECTEDLY (@ 4000 MILES).

Apr 3, 2017 4,000 mi

1) TRANSMISSION SHUDDERING ON STARTUP (@ 2000 MILES), 2) WE TOOK THE CAR TO A FORD DEALER AT 3000 MILES AND WERE TOLD THE TRANSMISSION TESTED WITHIN ACCEPTABLE FORD LIMITS. WTF? 3) NOW TRANSMISSION FAILS TO ENGAGE DURING ACCELERATION FROM A STANDING START - ENGINE REVS AND THEN TAKES OFF UNEXPECTEDLY (@ 4000 MILES).

Mar 28, 2017 9 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK AT START UP AND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS UNABLE TO BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9. UPDATED 06/07/17*LJ

Mar 28, 2017 9 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK AT START UP AND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS UNABLE TO BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9. UPDATED 06/07/17*LJ

Feb 21, 2017 10,000 mi

THIS HAS OCCURRED WITH ALL MY FORD FOCUS SINCE 2014 MOST RECENTLY ON OR ABOUT 02/10/2017. WHEN I ENTER A FREEWAY OF GOING UPHILL MY VEHICLE DOWNSHIFTS AND THEN TAKES ABOUT 3-6 SECONDS TO UPSHIFTS RENDERING THE VEHICLE HELPLESSLY AT THE MERCY OF OF THE TRAFFIC COMING FROM BEHIND. SEVERAL TIMES I HAD TO QUICKLY DRIVE OFF THE ROAD TO AVOID BEING CRUSHED BY A TRUCK. ON MY EARLIER PURCHASED 2016 VEHICLE BOUGHT IN DECEMBER OF 2015. THE VEHICLE WENT THROUGH A REPROGRAMMING OF THE TRANY. I TRADED MY VEHICLE FOR THIS CURRENT 2016 FORD FOCUS THAT HAS THE SAME ISSUE. THIS A LEMON AS FAR AS I AM CONCERNED AS WHICH IS ALL OVER THE INTERNET. I WILL BRING BACK TO THE DEALER. I ALSO BELIEVE IT OCCURS ONLY WHEN THE A/C OR HEAT BLOWER ARE ON THE SAME TIME. THIS ONLY OCCURS WHEN IN MOTION.

Feb 21, 2017 10,000 mi

THIS HAS OCCURRED WITH ALL MY FORD FOCUS SINCE 2014 MOST RECENTLY ON OR ABOUT 02/10/2017. WHEN I ENTER A FREEWAY OF GOING UPHILL MY VEHICLE DOWNSHIFTS AND THEN TAKES ABOUT 3-6 SECONDS TO UPSHIFTS RENDERING THE VEHICLE HELPLESSLY AT THE MERCY OF OF THE TRAFFIC COMING FROM BEHIND. SEVERAL TIMES I HAD TO QUICKLY DRIVE OFF THE ROAD TO AVOID BEING CRUSHED BY A TRUCK. ON MY EARLIER PURCHASED 2016 VEHICLE BOUGHT IN DECEMBER OF 2015. THE VEHICLE WENT THROUGH A REPROGRAMMING OF THE TRANY. I TRADED MY VEHICLE FOR THIS CURRENT 2016 FORD FOCUS THAT HAS THE SAME ISSUE. THIS A LEMON AS FAR AS I AM CONCERNED AS WHICH IS ALL OVER THE INTERNET. I WILL BRING BACK TO THE DEALER. I ALSO BELIEVE IT OCCURS ONLY WHEN THE A/C OR HEAT BLOWER ARE ON THE SAME TIME. THIS ONLY OCCURS WHEN IN MOTION.

Feb 12, 2017 3,384 mi

SOMETIMES WHILE BACKING THE VEHICLE (VEHICLE IN REVERSE) THE VEHICLE WILL LURCH FORWARD. THE VEHICLE IS IN MOTION WHEN THIS HAPPENS AND THE VEHICLE IS GOING IN REVERSE. THE GEAR SHIFT LEVER DOES NOT MOVE FROM THE REVERSE INDICATOR. I TOOK VEHICLE TO THE DEALER WHO CHECKED IT OUT AND COULD NOT LOCATE A PROBLEM. THIS HAPPENED AGAIN TODAY. THIS TIME THE VEHICLE TRAVELED A FEW FEET FORWARD. THIS WAS AT MY RESIDENCE.

Feb 12, 2017 3,384 mi

SOMETIMES WHILE BACKING THE VEHICLE (VEHICLE IN REVERSE) THE VEHICLE WILL LURCH FORWARD. THE VEHICLE IS IN MOTION WHEN THIS HAPPENS AND THE VEHICLE IS GOING IN REVERSE. THE GEAR SHIFT LEVER DOES NOT MOVE FROM THE REVERSE INDICATOR. I TOOK VEHICLE TO THE DEALER WHO CHECKED IT OUT AND COULD NOT LOCATE A PROBLEM. THIS HAPPENED AGAIN TODAY. THIS TIME THE VEHICLE TRAVELED A FEW FEET FORWARD. THIS WAS AT MY RESIDENCE.

Feb 5, 2017 1,300 mi

WHEN DRIVING VEHICLE AND ATTEMPTING TO SHIFT MANUAL TRANSMISSION INTO 3RD GEAR THE CLUTCH REMAINED STUCK TO THE FLOOR AND VEHICLE WOULD MOVE VERY SLOWLY. CLUTCH DID RETURN AFTER 3 SECS BUT THIS CAN CAUSE ACCIDENT IF IT OCCURS AGAIN.

Feb 5, 2017 1,300 mi

WHEN DRIVING VEHICLE AND ATTEMPTING TO SHIFT MANUAL TRANSMISSION INTO 3RD GEAR THE CLUTCH REMAINED STUCK TO THE FLOOR AND VEHICLE WOULD MOVE VERY SLOWLY. CLUTCH DID RETURN AFTER 3 SECS BUT THIS CAN CAUSE ACCIDENT IF IT OCCURS AGAIN.

Jan 15, 2017 400 mi

AT 400 MILES THE CAR HAD A TRANSMISSION OVERHEAT A WARNING LIGHT CAME ON THAT SAID TRANSMISSION OVER HEATING PULL OVER WAIT 5 MINUTES GOING SLOWLY UP A SLIGHT INCLINE IN TRAFFIC. I HAVE ALSO NOTICED THE TRANSMISSION DOES NOT DOWNSHIFT AS THE VEHICLE SPEED DECLINES AND THE TRANSMISSION HAS A GRINDING NOISE IN THE CASING WHEN TURNING AND WHEN THE TRANSMISSION DOES NOT DOWNSHIFT.

Jan 15, 2017 400 mi

AT 400 MILES THE CAR HAD A TRANSMISSION OVERHEAT A WARNING LIGHT CAME ON THAT SAID TRANSMISSION OVER HEATING PULL OVER WAIT 5 MINUTES GOING SLOWLY UP A SLIGHT INCLINE IN TRAFFIC. I HAVE ALSO NOTICED THE TRANSMISSION DOES NOT DOWNSHIFT AS THE VEHICLE SPEED DECLINES AND THE TRANSMISSION HAS A GRINDING NOISE IN THE CASING WHEN TURNING AND WHEN THE TRANSMISSION DOES NOT DOWNSHIFT.

Jan 12, 2017 173 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE AT A STOP LIGHT, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE ROLLED BACKWARDS. ALSO, WHILE THE VEHICLE WAS STOPPED, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THERE WAS A SLIP IN THE TRANSMISSION. THE DRIVING STYLE OF THE VEHICLE'S OPERATOR WAS DIAGNOSED AS THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173.

Jan 12, 2017 173 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE AT A STOP LIGHT, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE ROLLED BACKWARDS. ALSO, WHILE THE VEHICLE WAS STOPPED, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THERE WAS A SLIP IN THE TRANSMISSION. THE DRIVING STYLE OF THE VEHICLE'S OPERATOR WAS DIAGNOSED AS THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173.

Jan 10, 2017 24,000 mi

IN ACCELERATING FROM A STOP OR SLOW ROLL, THERE IS NOTICEABLE HESITATION AND BUCKING OF THE VEHICLE. THIS IS AT ALL TIMES AND NOT JUST AN INTERMITTENT PROBLEM! WE WERE TOLD THIS WAS "NORMAL" BY FORD SERVICE, BUT THAT NO REPAIRS WERE CALLED FOR UNTIL THE SITUATION GOT WORSE!!! THE PROBLEM INVOLVED THE CLUTCH AND THE POWERSHIFT TRANSMISSION.

Jan 10, 2017 24,000 mi

IN ACCELERATING FROM A STOP OR SLOW ROLL, THERE IS NOTICEABLE HESITATION AND BUCKING OF THE VEHICLE. THIS IS AT ALL TIMES AND NOT JUST AN INTERMITTENT PROBLEM! WE WERE TOLD THIS WAS "NORMAL" BY FORD SERVICE, BUT THAT NO REPAIRS WERE CALLED FOR UNTIL THE SITUATION GOT WORSE!!! THE PROBLEM INVOLVED THE CLUTCH AND THE POWERSHIFT TRANSMISSION.

Jan 7, 2017 5,000 mi

I AM WRITING TO REPORT A PROBLEM WITH DELAYS IN GAS PEDAL RESPONSIVENESS. THIS HAS CAUSED SEVERAL POTENTIALLY DANGEROUS CONDITIONS IN THE FOLLOWING SCENARIOS: (1) THE CAR CONTINUES TO ACCELERATE AFTER THE GAS PEDAL IS LET OFF (2) THERE IS A DELAY BETWEEN PRESSING THE GAS PEDAL AND RECEIVING ACCELERATION (THIS IS NOT A PROBLEM WITH THE CAR BEING UNDER POWERED, IT CAN ACCELERATE FINE AT THE SAME RPM. HERE, IT WILL SIMPLY ACT AS IF THE ACCELERATOR IS NOT DOWN) (3) 3-POINT TURNS OR PARALLEL PARKING IN TRAFFIC CANNOT BE DONE QUICKLY/SMOOTHLY, SINCE THERE IS NO POWER FOR A FEW SECONDS ONCE THE CAR IS IN GEAR. THE CAR WILL NOT PROVIDE GAS TO THE ENGINE WHEN SHIFTED INTO GEAR. THIS IS MOST NOTICEABLE THE CAR IS FIRST SHIFTED, BUT CAN ALSO OCCUR AT STOP SIGNS. WHEN YOU RELEASE THE GAS PEDAL, THE CAR WILL CONTINUE REVVING UP, EVEN IF YOU SWITCH THE BRAKE PEDAL. DURING CONTINUOUS DRIVING, WHEN YOU RELEASE THE GAS PEDAL, THE CAR WILL CONTINUE REVVING UP, EVEN IF YOU SWITCH THE BRAKE PEDAL, BEFORE UPSHIFTING. THIS UPSHIFT WILL ALSO JOLT THE CAR FORWARD. IF THIS OCCURS DURING CORNERING, IT CAN MAKE TURNS LESS STABLE. THESE UNPREDICTABLE DELAYS AND ROUGH SHIFTS MAKE IT HARDER TO RESPOND TO DIFFERENT DRIVING CONDITIONS AND ALSO MAKE IT HARDER FOR OTHER DRIVERS TO JUDGE YOUR INTENT. FURTHER, PROBLEMS WITH JERKINESS SEEM TO INCREASE IN WARMER WEATHER. POTENTIALLY SOLVABLE WITH A SOFTWARE UPDATE, BUT THE DEALER COULD NOT CORRECT THIS PROBLEM. TEST DROVE ANOTHER BRAND NEW VEHICLE AND FOUND SOME OF THE SAME BEHAVIORS, INDICATING IT IS AN INHERENT DESIGN PROBLEM WITH THE VEHICLE.

Jan 7, 2017 5,000 mi

I AM WRITING TO REPORT A PROBLEM WITH DELAYS IN GAS PEDAL RESPONSIVENESS. THIS HAS CAUSED SEVERAL POTENTIALLY DANGEROUS CONDITIONS IN THE FOLLOWING SCENARIOS: (1) THE CAR CONTINUES TO ACCELERATE AFTER THE GAS PEDAL IS LET OFF (2) THERE IS A DELAY BETWEEN PRESSING THE GAS PEDAL AND RECEIVING ACCELERATION (THIS IS NOT A PROBLEM WITH THE CAR BEING UNDER POWERED, IT CAN ACCELERATE FINE AT THE SAME RPM. HERE, IT WILL SIMPLY ACT AS IF THE ACCELERATOR IS NOT DOWN) (3) 3-POINT TURNS OR PARALLEL PARKING IN TRAFFIC CANNOT BE DONE QUICKLY/SMOOTHLY, SINCE THERE IS NO POWER FOR A FEW SECONDS ONCE THE CAR IS IN GEAR. THE CAR WILL NOT PROVIDE GAS TO THE ENGINE WHEN SHIFTED INTO GEAR. THIS IS MOST NOTICEABLE THE CAR IS FIRST SHIFTED, BUT CAN ALSO OCCUR AT STOP SIGNS. WHEN YOU RELEASE THE GAS PEDAL, THE CAR WILL CONTINUE REVVING UP, EVEN IF YOU SWITCH THE BRAKE PEDAL. DURING CONTINUOUS DRIVING, WHEN YOU RELEASE THE GAS PEDAL, THE CAR WILL CONTINUE REVVING UP, EVEN IF YOU SWITCH THE BRAKE PEDAL, BEFORE UPSHIFTING. THIS UPSHIFT WILL ALSO JOLT THE CAR FORWARD. IF THIS OCCURS DURING CORNERING, IT CAN MAKE TURNS LESS STABLE. THESE UNPREDICTABLE DELAYS AND ROUGH SHIFTS MAKE IT HARDER TO RESPOND TO DIFFERENT DRIVING CONDITIONS AND ALSO MAKE IT HARDER FOR OTHER DRIVERS TO JUDGE YOUR INTENT. FURTHER, PROBLEMS WITH JERKINESS SEEM TO INCREASE IN WARMER WEATHER. POTENTIALLY SOLVABLE WITH A SOFTWARE UPDATE, BUT THE DEALER COULD NOT CORRECT THIS PROBLEM. TEST DROVE ANOTHER BRAND NEW VEHICLE AND FOUND SOME OF THE SAME BEHAVIORS, INDICATING IT IS AN INHERENT DESIGN PROBLEM WITH THE VEHICLE.

Dec 4, 2016 11,000 mi

TRANSMISSION SHUDDERS UPON TAKE OFF , AND FUNNY NOISE ON BOTTOM END OF VEHICLE. SEEMS TO HAVE NO ACCELERATION BETWEEN 1ST & 2ND GEAR.

Dec 4, 2016 11,000 mi

TRANSMISSION SHUDDERS UPON TAKE OFF , AND FUNNY NOISE ON BOTTOM END OF VEHICLE. SEEMS TO HAVE NO ACCELERATION BETWEEN 1ST & 2ND GEAR.

Dec 1, 2016 12,000 mi

VEHICLE TRANSMISSION STUTTERS, HESITATES AND SHAKES UPON TAKEOFF. NO ACCIDENT HAS OCCURRED DUE TO THIS CONDITION BUT SEVERAL CLOSE CALLS HAVE OCCURRED. THE DEALERSHIP THAT INSPECTED THE VEHICLE COMPLAINT COULD IN FACT REPLICATE THE COMPLAINT BUT STATED THE TRANSMISSION DIDN'T HESITATE AND STUTTER"ENOUGH" TO WARRANT A FIX. IT SEEMS WAITING FOR A FATALITY IS NOT THE CORRECT STANCE FOR FORD PRIOR TO HAVING A RECALL FOR THIS PROBLEM OR TO FIX THIS INDIVIDUAL TRANSMISSION PROBLEM. I UNDERSTAND THERE IS CURRENTLY A CLASS ACTION PROCEEDING REGARDING THESE FAULTY TRANSMISSIONS. THE DEALER READILY ADMITTED THIS TRANSMISSION IS A PROBLEM BUT FORD DOES NOT CARE TO ADDRESS IT. *TR

Dec 1, 2016 12,000 mi

VEHICLE TRANSMISSION STUTTERS, HESITATES AND SHAKES UPON TAKEOFF. NO ACCIDENT HAS OCCURRED DUE TO THIS CONDITION BUT SEVERAL CLOSE CALLS HAVE OCCURRED. THE DEALERSHIP THAT INSPECTED THE VEHICLE COMPLAINT COULD IN FACT REPLICATE THE COMPLAINT BUT STATED THE TRANSMISSION DIDN'T HESITATE AND STUTTER"ENOUGH" TO WARRANT A FIX. IT SEEMS WAITING FOR A FATALITY IS NOT THE CORRECT STANCE FOR FORD PRIOR TO HAVING A RECALL FOR THIS PROBLEM OR TO FIX THIS INDIVIDUAL TRANSMISSION PROBLEM. I UNDERSTAND THERE IS CURRENTLY A CLASS ACTION PROCEEDING REGARDING THESE FAULTY TRANSMISSIONS. THE DEALER READILY ADMITTED THIS TRANSMISSION IS A PROBLEM BUT FORD DOES NOT CARE TO ADDRESS IT. *TR

Oct 2, 2016 4,500 mi

TRANSMISSION SHUDDERS, HESITATES, AND VIBRATES WHEN ACCELERATING FROM A STOP AND SHIFTING BETWEEN FIRST AND SECOND GEAR. THIS IS AN AUTOMATIC TRANSMISSION. SOMETIMES THE CAR WILL NOT ACCELERATE QUICK ENOUGH SO IT CAN BE DANGEROUS WHEN PULLING INTO AN INTERSECTION WITH MOVING CARS. FORD SAYS THAT IT IS NORMAL. THE CAR VIBRATES SO BAD MY COMATOSE KIDS (ALWAYS ON PHONE) EVEN MENTION WHY THE CAR FEELS SO SHAKY. FOR A NEW CAR IT IS UNACCEPTABLE. I HAVE A 12 YEAR OLD CAR THAT IS MUCH SMOOTHER THAN THIS AND IT IS WORTH $1200. NOT TO MENTION SAFER.

Oct 2, 2016 4,500 mi

TRANSMISSION SHUDDERS, HESITATES, AND VIBRATES WHEN ACCELERATING FROM A STOP AND SHIFTING BETWEEN FIRST AND SECOND GEAR. THIS IS AN AUTOMATIC TRANSMISSION. SOMETIMES THE CAR WILL NOT ACCELERATE QUICK ENOUGH SO IT CAN BE DANGEROUS WHEN PULLING INTO AN INTERSECTION WITH MOVING CARS. FORD SAYS THAT IT IS NORMAL. THE CAR VIBRATES SO BAD MY COMATOSE KIDS (ALWAYS ON PHONE) EVEN MENTION WHY THE CAR FEELS SO SHAKY. FOR A NEW CAR IT IS UNACCEPTABLE. I HAVE A 12 YEAR OLD CAR THAT IS MUCH SMOOTHER THAN THIS AND IT IS WORTH $1200. NOT TO MENTION SAFER.

Aug 29, 2016 125 mi

I BOUGHT THE CAR IN APRIL 2016. I HAD IT LESS THAN TWO WEEKS BEFORE I TOOK IT BACK TO THE DEALERSHIP OVER THE TRANSMISSION. I DON'T THINK I'D EVEN PUT 500 MILES ON IT YET. OF COURSE THEY TOLD ME TO BRING IT BACK AFTER 1,200 MILES SINCE THE THAT'S THE TRANSMISSIONS "GREENBELT PERIOD". IT'S BEEN BACK, NEEDLESS TO SAY I'M STILL HAVING THE ISSUE. WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR GOES NOWHERE. IT REVS UP TO ABOUT 2,000 RPM, THEN DROPS BACK DOWN, ENGAGES THE GEAR AND STARTS TO MOVE. AND WHEN IT FINALLY DOES START TO MOVE, IT CRAWLS AWAY LIKE A TURTLE. EVEN IF I GO PEDAL-TO-THE-METAL, IT MAKES NO DIFFERENCE. I DON'T THINK I'VE EVER YELLED AT THE CAR I'M IN TO "MOVE IT'S ASS". IT'S PATHETIC. I HAVE THE 4 CYLINDER MODEL TOO. WHILE TRYING TO MERGE ON THE INTERSTATE UNDER HEAVY ACCELERATION, THE CAR POPS OUT OF GEAR AND WILL REDLINE WHILE LOSING SPEED RAPIDLY. I'VE NEARLY BEEN REAR-ENDED 6 TIMES TRYING TO GET ON THE INTERSTATE. FORTUNATELY (OR UNFORTUNATELY PERHAPS) MY CAR HAS THE FORD SELECTSHIFT TRANSMISSION, SO I'VE LEARNED TO PUT IT INTO SELECTSHIFT MODE AND KEEP THE CAR IN 2ND OR 3RD GEAR UNTIL I'VE MADE IT ON TO THE INTERSTATE. AT THAT POINT, I MOVE THE SHIFTER BACK INTO "DRIVE" (D) AND PRAY THE CAR ACCELERATES WHEN I HIT THE GAS. BUT I'M NOT DONE. WHEN SWITCHING LANES ON THE INTERSTATE, I HAVE TO BE SURE THAT THE LANE I'M MOVING TO HAS AT LEAST AT 5 CAR GAP BECAUSE ONCE I'VE SWITCHED LANES AND HIT THE ACCELERATOR TO PASS, MOVE INTO MY NEW LANE AND LIFT MY FOOT, THE CAR CONTINUES TO ACCELERATE FOR ANOTHER SECOND OR TWO, THEN POPS OUT OF GEAR AND REENGAGES. I CHOSE THE FIRST DATE IT HAPPENED FOR "WHEN DID THIS HAPPEN?". THE ISSUE PERSISTS TODAY, AUGUST 29TH, 2016. THE CAR CURRENTLY HAS 8,500 MILES ON IT.

Aug 29, 2016 125 mi

I BOUGHT THE CAR IN APRIL 2016. I HAD IT LESS THAN TWO WEEKS BEFORE I TOOK IT BACK TO THE DEALERSHIP OVER THE TRANSMISSION. I DON'T THINK I'D EVEN PUT 500 MILES ON IT YET. OF COURSE THEY TOLD ME TO BRING IT BACK AFTER 1,200 MILES SINCE THE THAT'S THE TRANSMISSIONS "GREENBELT PERIOD". IT'S BEEN BACK, NEEDLESS TO SAY I'M STILL HAVING THE ISSUE. WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR GOES NOWHERE. IT REVS UP TO ABOUT 2,000 RPM, THEN DROPS BACK DOWN, ENGAGES THE GEAR AND STARTS TO MOVE. AND WHEN IT FINALLY DOES START TO MOVE, IT CRAWLS AWAY LIKE A TURTLE. EVEN IF I GO PEDAL-TO-THE-METAL, IT MAKES NO DIFFERENCE. I DON'T THINK I'VE EVER YELLED AT THE CAR I'M IN TO "MOVE IT'S ASS". IT'S PATHETIC. I HAVE THE 4 CYLINDER MODEL TOO. WHILE TRYING TO MERGE ON THE INTERSTATE UNDER HEAVY ACCELERATION, THE CAR POPS OUT OF GEAR AND WILL REDLINE WHILE LOSING SPEED RAPIDLY. I'VE NEARLY BEEN REAR-ENDED 6 TIMES TRYING TO GET ON THE INTERSTATE. FORTUNATELY (OR UNFORTUNATELY PERHAPS) MY CAR HAS THE FORD SELECTSHIFT TRANSMISSION, SO I'VE LEARNED TO PUT IT INTO SELECTSHIFT MODE AND KEEP THE CAR IN 2ND OR 3RD GEAR UNTIL I'VE MADE IT ON TO THE INTERSTATE. AT THAT POINT, I MOVE THE SHIFTER BACK INTO "DRIVE" (D) AND PRAY THE CAR ACCELERATES WHEN I HIT THE GAS. BUT I'M NOT DONE. WHEN SWITCHING LANES ON THE INTERSTATE, I HAVE TO BE SURE THAT THE LANE I'M MOVING TO HAS AT LEAST AT 5 CAR GAP BECAUSE ONCE I'VE SWITCHED LANES AND HIT THE ACCELERATOR TO PASS, MOVE INTO MY NEW LANE AND LIFT MY FOOT, THE CAR CONTINUES TO ACCELERATE FOR ANOTHER SECOND OR TWO, THEN POPS OUT OF GEAR AND REENGAGES. I CHOSE THE FIRST DATE IT HAPPENED FOR "WHEN DID THIS HAPPEN?". THE ISSUE PERSISTS TODAY, AUGUST 29TH, 2016. THE CAR CURRENTLY HAS 8,500 MILES ON IT.

Aug 16, 2016 10 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.

Aug 16, 2016 10 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.

Jul 18, 2016 13,646 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN

Jul 18, 2016 13,646 mi

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN

May 11, 2016 4,000 mi

THE TRANSMISSION ON THIS VEHICLE SHUDDERS, ESPECIALLY WHEN CORNERING . THIS SHUDDER HAS BECOME MORE PRONOUNCED,

May 11, 2016 4,000 mi

THE TRANSMISSION ON THIS VEHICLE SHUDDERS, ESPECIALLY WHEN CORNERING . THIS SHUDDER HAS BECOME MORE PRONOUNCED,