2017 FORD FOCUS Power Train Problems

439 complaints about Power Train

439
Complaints
5
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints (439)

Dec 11, 2025

The contact owns a 2017 Ford Focus. The contact stated that after the vehicle was stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the transmission downshifted between first and third gear. An abnormal sound could be heard coming from the transmission. After driving a short distance, the vehicle functioned as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that while driving at 40 MPH on a separate occasion, the transmission downshifted between third and fourth gear, and the vehicle went into limp mode. In addition, an abnormal sound could be heard coming from the transmission, and the vehicle jerked. The contact stated that upon starting the vehicle most recently, the vehicle made an abnormal sound. The check engine warning light illuminated. The vehicle was taken to AutoZone for a diagnostic test, and the contact was informed that the failure may be related to the transmission clutch. Additionally, the contact stated that the fan had turned on independently, and had failed to turn on while driving on other occasions, causing the vehicle to overheat. The vehicle was taken to a collision center, where the contact was informed that the transmission was failing. The cooling system was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that an unknown sensor had failed, and the sensor was replaced. The contact stated that the transmission failure was worsening. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

Nov 15, 2025

Bought this car last June of this year and ever since then. First gear will buck sometime and second gear too. After I gotten to thrird gear it goes away. My local Tires Plus says that's with all Ford focus'es he think I'm crazy but I have let a friend drive it when I there and he says the same thing as me. It bucks..

Oct 5, 2025

Transmission is overheating is the warning I keep getting on the dashboard read out. The transmission is shifting very hard and you can hear it grinding and winding up when it is trying to shift. I had the car put on a computer at a shop and the codes were reading that the clutch was not releasing and he tried to reset it and it kept failing. I googled my car and saw that this is a known problem with them and that Ford hasn't acknowledged the problem yet.

Sep 19, 2025

Transmission actuator A and actuator B making the Transmission not able to shift. Happened after new battery installed and was told it could have been a surge sent to Transmission control module breaking the actuators.

Sep 12, 2025

The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, the light changed, and the accelerator pedal was depressed; however, the vehicle hesitated and then jolted into gear. The contact stated that the failure was a recurring failure. The contact stated that the engine symbol was displayed, and the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the RPM gauge was RED-lined. The contact stated that the vehicle failed to accelerate above 10 MPH. There was no warning light illuminated. The contact stated that at first, he was stopping the vehicle and turning off and restarting the vehicle to reset the transmission. The contact stated that turning off and restarting the vehicle no longer resets the transmission. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 92,619.

Mileage: 92,619

Sep 5, 2025

The contact owns a 2017 Ford Focus. The contact stated that while stopped at the bank drive-thru line, the vehicle stalled. After several attempts, the vehicle restarted. The failure was progressively worsening. The vehicle was taken to a dealer, and the fuel pump, AX Sender, and pump assembly, AA gasket, B sensor, and fuel injector pressure parts were replaced. The contact stated that on another occasion, while driving in heavy traffic at 35 MPH, the vehicle stalled with several warning lights illuminated. The contact stated that several months ago, on a separate occasion, while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was able to coast to the side of the road. The vehicle failed to restart, and the contact waited for approximately an hour before the vehicle restarted. The vehicle was taken to several dealers to be repaired. While an employee from one of the dealers was test-driving the vehicle, the vehicle stalled. The vehicle was diagnosed, and it was determined that there were fuel vapors in the line, and that the high side sensor pressure dropped, and low side sensor pressure dropped. The vehicle was repaired. Most recently, the contact stated that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a claim. The failure mileage was approximately 30,000.

Mileage: 30,000

Aug 26, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 10 MPH, the accelerator pedal was depressed and the check engine warning light illuminated, and the transmission failed to shift to second gear. The vehicle was also unable to shift into reverse(R). The vehicle was taken to an Auto Parts Store, where a handheld scanner retrieved a code indicating that “ Clutch B-Fork Stuck”. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 17,000.

Mileage: 17,000

Aug 15, 2025

My 2017 Ford Focus has problems with the automatic transmission. It shudders and jerks so badly. It has even shut off on me in the middle of a 4 way intersection with the message “Transmission Fault Service Now” it was not safe. I could have been hurt, or worse. I had the transmission control module replaced, but it did not help. It continues to shift and jerk horribly. It’s hard to accelerate in speed as well.

Jul 28, 2025

I was driving and got a large nail in my tire. I pulled over and fixed my and went to start my car. The battery had died and we jumped it. We let it charge for a little bit and then started it back up. It started just fine and I went to put it in reverse to drive away and it wouldn’t engage but would engage to drive forward. We hooked the scanner to it and it was showing the TCM code. We took it to ford and they’re saying the A and B clutch are stuck and they need to replace both clutches as it’s a dual clutch transmission and the lever and actuator. The focus has 89,000 miles on it and ford is charging $4100 for a known transmission issue.

Jul 28, 2025

Catastrophic engine failure, engine died and was unable to shift into gear My 16 year old daughter was driving on a busy highway when the engine died, causing her to stop completely on a 55 MPH road. She was unable to get the car into a gear to have it pushed to the side of the road and had to sit in the car with traffic flying by her until we could get a tow truck (approximately 30 minutes). She was unable to get out due to the traffic being so heavy. The vehicle had a limited warranty left on it, and it was towed to a facility where they diagnosed with blown head gasket and/or cracked cylinder head. It was towed to a dealership where it was discovered the car had an active recall that caused the engine failure. There was no warning signs previously.

Jul 24, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered, and the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test-driven, but the cause of the failure could not be determined. The contact stated while driving 55-60 MPH, a message indicating that the transmission had overheated, and that the vehicle was overridden and would shut down was displayed. The vehicle stalled. The service warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was taken to Akron Transmission Inc, where it was diagnosed that the dual clutch assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 6.

Mileage: 6

Jul 24, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle stalled. There was no warning light illuminated. The vehicle was restarted. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 73,001.

Mileage: 73,001

Jul 23, 2025

Ford Focus 2017 Hatchback causing traffic jams and backup do to low speed, overheating, stalling, jerky shifting, Failure to move or hesitation in the middle of driving, causing the car to stop or slow down in the middle of traffic and blocking exits and cars from moving around the vehicle. Transmission overheating and car says to pull over when driving after a few minutes. Powertrain is affected car not driving at correct speed. Transmission clutch a disengaged and having a hard time engaging. Constant clutch issues. Causing issues to driver safety and others on the road. Ford knows about these models but are failing to fix at affordable price or provide warranty. Not upholding customer satisfactory.

Jul 7, 2025

The contact called on behalf of the owner of a 2017 Ford Focus. The contact stated that while his friend was driving at an undisclosed speed, the vehicle jerked and unexpectedly downshifted. The contact stated that the check engine warning light was illuminated. The owner of the vehicle pulled over to the side of the road. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 91,000.

Mileage: 91,000

Jul 7, 2025

We have a 2017 Ford Focus Hatchback with a 2.0L engine and a Powershift transmission. We are the original owners and the vehicle only has 56,000 miles. The vehicle, when accelerating and shifting from 1st gear to second gear, is slipping, yielding a loss of torque in an unpredicted fashion. My daughter has nearly been rearended several times. The slip and reengagement is only in this shifting pattern (i.e. not evident in higher gears nor at higher speeds). Ford service acknowledges that there is a problem but is not warrantying the service do to the age of the vehicle. My contention that unintended acceleration is a safety issue and I would like NHTSA to investigate this very serious issue, on such a low mileage vehicle. I worry about the safety of my daughter and other vehicles.

Jul 7, 2025

On July 2nd my daughter was driving her car and the engine slowed and turned off. She tried to out it in reverse and it would not function. We took it to our mechanics and he got a P287A - code - I then spoke with Ford Customer Service and they stated the extended warranty on that same issue expired June 30th and advised me to reach out to you as the extended warranty was not listed for our vehicle I am hoping someone can help us since we are under the mileage and it was only a few days past the time frame. Thank you

Jun 27, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered while shifting between 1st and 2nd gear, or upon acceleration. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.

Mileage: 56,000

Jun 12, 2025

The contact owns a 2017 Ford Focus. The contact stated that the vehicle had hesitated to start. Additionally, the contact stated while driving approximately 20 MPH, the vehicle started sputtering, the RPMs increased, and the vehicle lost drive power. The check engine warning light was illuminated. The messages "Transmission Overheat" and "Transmission Failure. Could be Overheating - Pull Vehicle over Asap" were displayed. The vehicle was steered to the side of the road. The vehicle was restarted and was towed to the residence. The vehicle was then towed to a dealer, where the vehicle made an abnormal rattling sound. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,463.

Mileage: 80,463

Jun 12, 2025

The contact owns a 2017 Ford Focus. The contact stated that upon starting the vehicle, the vehicle misfired. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 140,000.

Mileage: 140,000

Jun 4, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving 25 MPH, the transmission was shifting abnormally and jumping into gear. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a transmission center, and it was determined that there was a clutch and gear shifting failure. The mechanic recommended a dual clutch and gear assembly replacement. The local dealer was contacted but the vehicle was not diagnosed or repaired; however, the contact was provided and estimate for the repair. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

Mileage: 108,000

May 28, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds on several occasions, the vehicle started shuddering. The vehicle was taken to a dealer twice where it was diagnosed, and the dual clutch was replaced. The vehicle was repaired; however, the failure reoccurred approximately two years later. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.

Mileage: 12,000

May 19, 2025

The contact owns a 2017 Ford Focus. The contact stated that while attempting to accelerate after a stop, the vehicle shuddered while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with transmission failure, and the clutch was replaced. In addition, the contact stated that the vehicle was repaired approximately 5 times. The vehicle was taken to another local dealer, Summerville Ford (9700 Dorchester Rd, Summerville, SC 29485), where it was diagnosed with the same failure and the clutch was replaced; however, the failure persisted. The vehicle was taken back to the first local dealer where it was diagnosed with transmission failure, and the clutch was replaced; however, the failure persisted. The vehicle was taken to a third local dealer, Jones Ford, Inc. (5757 Rivers Ave, North Charleston, SC 29406) where it was diagnosed with a transmission failure, and the clutch was replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unavailable.

May 19, 2025

The contact owns a 2017 Ford Focus. The contact stated that while his son was driving at slow speeds, the vehicle jerked while depressing the accelerator pedal. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved a code for transmission clutch failure. The dealer was notified of the failure and the contact was informed that there were no recalls related to the failure. The vehicle was not repaired. The contact was referred to the manufacturer and attempted to file a case; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

Mileage: 82,000

May 16, 2025

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not operate while shifted into reverse. Additionally, the vehicle jerked while driving and attempting to accelerate from a standing start. The vehicle was taken to a local mechanic who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 151,000.

Mileage: 151,000

May 13, 2025

While driving my 2017 Ford Focus SE (automatic), the vehicle began experiencing severe transmission problems including hesitation, shuddering during acceleration, jerking between shifts, and eventually a complete failure to engage any gear. The car became inoperable in traffic, posing a serious safety risk to me and others. There were no warning lights or messages prior to the failure. I took the vehicle to a certified Ford dealership, and after performing a diagnostic inspection, they confirmed the transmission had failed and needs to be completely replaced. The symptoms are consistent with widespread issues linked to the DPS6 PowerShift dual-clutch transmission used in Ford Focus models from 2012 to 2018. Ford is aware of these defects, as documented in multiple Technical Service Bulletins (including TSBs 16-0109, 17-0044, and 18-2358), and several class action lawsuits. Despite this being a known and well-documented defect, Ford has refused to provide any assistance or coverage for the repair, citing the expiration of the basic warranty. I believe this is a manufacturing defect that should be covered regardless of mileage due to the nature and safety risk of the failure. The transmission issue has been diagnosed and confirmed by a Ford dealership and the vehicle is available for inspection upon request. I am filing this report because I believe this issue continues to put drivers at risk and warrants further investigation and action by NHTSA.

May 9, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart after cooling down. The transmission overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); but was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 86,000. The VIN was not available.

Mileage: 86,000

Apr 28, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and failed to shift properly with no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 73,000.

Mileage: 73,000

Apr 16, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that there was an abnormal sound coming from the vehicle. The vehicle was taken to a dealer, and the dealer found particles from the clutch inside the actuators, which caused the clutch to fail. The contact had the clutch replaced; however, soon after picking up the vehicle from the dealer, the contact stated that the failure recurred with the messages "Transmission Overheating Stop Safely" and "Transmission Hot Wait 5 Mins" displayed on the instrument panel. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train); and the contact was referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 97,000.

Mileage: 97,000

Apr 16, 2025

The contact owns a 2017 Ford Focus. The contact stated that while the vehicle was stationary, the vehicle hesitated while depressing the accelerator pedal and the vehicle jerked forward. There were no warning lights illuminated. The contact stated that the vehicle occasionally hesitated. The vehicle was taken to an independent mechanic and to a dealer; however, the neither the dealer nor the independent mechanic were able to determine the cause of the failure. On another occasion, the vehicle stalled and unintendedly shifted to neutral, and then lunged forward while driving 20 MPH. The contact stated that on another occasion while driving at an undisclosed speed the vehicle stalled every 30 seconds. The vehicle was then taken to a dealer but was not yet diagnosed. The vehicle was towed to an independent mechanic and the vehicle was diagnosed with an electronic clutch failure. The contact stated that the mechanic was able to shift to neutral and start the vehicle. The vehicle was then taken to the dealer and was diagnosed with clutch failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

Apr 15, 2025

The contact owns a 2017 Ford Focus. The contact stated that after starting and driving forward, the check engine warning light illuminated, and the vehicle began to shake and vibrate. The vehicle was driven to the dealer who diagnosed that the clutch assembly, cylinder assembly, lever assembly and seals were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 57,313.

Mileage: 57,313

Apr 12, 2025

The vehichle was shuttering upon while it shifted into higher gears for a while and then about a week ago the vehicle stalled and would no longer go into gear.

Apr 3, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving 30 MPH, the accelerator pedal was depressed and the vehicle failed to respond, and the vehicle started jerking. The transmission symbol was displayed, and a message that the transmission was hot and to wait for 5 minutes was displayed. The vehicle was then taken to a dealer where it was diagnosed with canister failure. The vehicle was repaired; however, after 5 minutes of driving the vehicle, the message was displayed again. The contact pulled over to the side of the road, and with assistance from two other drivers, the vehicle was pushed to a parking lot. The contact stated that after the vehicle had cooled down, the contact drove home. The contact stated that the vehicle was losing motive power while shifting gear. The following day the vehicle was towed to the dealer where it was diagnosed with clutch failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 61,000.

Mileage: 61,000

Apr 3, 2025

The contact owns a 2017 Ford Focus. The contact stated while the vehicle was stopped at a traffic light, the accelerator pedal was depressed and the transmission failed to shift properly, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 92,000.

Mileage: 92,000

Apr 1, 2025

I have a 2017 Ford focus that the powertrain is messed up in it there's been multiple other cars that I've looked up online that have the same problem it's faulty of Ford and I think there needs to be a recall on these things if there is let me know because I know there was a lawsuit going I don't know what happened but these transmissions are faulty in these cars

Apr 1, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle hesitated to respond, and jerked abnormally. The contact stated that the transmission unexpectedly downshifted, and the RPM fluctuated, causing the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted while driving. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.

Mileage: 103,000

Mar 31, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH, the message "Transmission Overheating - Pull Over" was displayed. After stopping the vehicle to allow the transmission to cool down, the vehicle was restarted and operated normally. The vehicle was later taken to the local transmission mechanic, who diagnosed that the TCM and clutch had failed and needed to be replaced. The transmission was rebuilt, and the vehicle was repaired. The contact stated that approximately 8,000 miles later the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 64,517.

Mileage: 64,517

Mar 31, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving uphill at 25 MPH and depressing the accelerator pedal, the transmission was slipping, and the vehicle jerked and failed to respond while the engine revved significantly. The contact stated that the failure occurred intermittently. The message "Transmission Overheating - Please Let Cool For 5 Minutes" was displayed. The contact allowed the vehicle to cool down and attempted to drive back to the residence; however, the failure persisted. The contact was able to pull into a parking lot. The vehicle was towed to the residence. The contact stated that the clutch actuator motor was previously replaced due to the failure. The manufacturer was contacted and informed the contact that the vehicle would be covered under an unknown Customer Satisfaction program if the failure was related to the transmission. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission dual clutch pack assembly had failed and needed to be replaced; however, the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired due to the cost. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

Mar 28, 2025

Current Ford recall NHTSA Campaign Number: 23V905000 only includes VINs with automatic transmissions. However, the oil pump belt & timing belt are the same used on the automatic transmissions that are subject of the recall. These components are just as likely to fail on manual transmission VINs but are not included in the current campaign.

Mar 26, 2025

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. The vehicle rolled backwards while on an incline. The contact stated that the accelerator pedal was depressed; however, the vehicle hesitated and lost motive power. The contact stated that the transmission overheated, and a message to pull over was displayed. The vehicle was slow to move when the accelerator pedal was depressed. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 138,000.

Mileage: 138,000

Mar 12, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 15-30 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact stated that the vehicle started to stall; however, the failure was not consistent enough for the vehicle to be diagnosed. The contact stated that recently the vehicle started struggling while shifting gear and started to stall more frequently. The vehicle was then taken to a dealer where it was diagnosed with clutch assembly failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

Mar 3, 2025

The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and jerked before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the clutch position sensor, and the battery monitoring sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.

Mileage: 63,000

Feb 25, 2025

The contact’s son owns a 2017 Ford Focus. While the contact’s son was pulling into a parking space, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle then failed to exceed 10 MPH. The vehicle failed to start and was towed to the dealer to be diagnosed. The contact was informed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.

Mileage: 95,000

Feb 24, 2025

Since November 22nd, my 2017 Ford Focus with 79,503 miles has been at a Ford dealership leaving waiting for a motor. My timing belt and oil pump belt snapped, casing my engine to jump timing. When this happened, I had no time to pull over or anything. It was in the middle of the night and broke down in the middle of the road. The real kicker is, ford claims my car isn’t affected by the recall due to my car featuring a manual transmission. This car put my life at risk, and has the exact same issue as the recall and is requiring the same fix. Before my warranty, my engine replacement is over $11,000! I’m still sticking paying a few thousand dollars, and my car has been at the dealership for3 months. Still no updates or engine available. This car should be under the recall.

Feb 17, 2025

I own a 2017 Ford Focus. When I got in my car to leave work for the day, it would not shift into reverse. I was stranded in subzero weather for 2hrs before someone was able to come and get to me. My son-in-law and his friend pushed it out of the parking space and limped it home. They hooked it up to a code reader...TCM failure...but mine is not in the recall?! After SO many people with the same issue on the same car?! I am now stuck with no car that I am still making payments on, no where near a bus route in the dead of winter in the midwest.

Feb 12, 2025

A "P07A3" code on a 2017 Ford Focus indicates that the transmission's "Friction Element A" is stuck on, meaning a clutch within the transmission is not releasing properly, likely causing issues with shifting and potentially putting the car into limp mode; this is a serious issue that requires professional repair as it usually points towards internal transmission problems. I see slot of people are having the same issue online but yet there is no recall on this issue and there should be.

Feb 11, 2025

The transmission has been slipping since I got the car.

Feb 6, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH, the transmission hesitated while attempting to shift gear. The failure had occurred on several occasions. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the residence. The contact self-diagnosed the vehicle but provided no result. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

Mileage: 69,000

Jan 31, 2025

Rpm going to high and irregular shifting .This happened after I replaced the part for the 24n07 campaign

Jan 29, 2025

The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.

Mileage: 92,000

Jan 27, 2025

Car is roughly seven years old and has around 75,000 miles. It is is very good condition mechanically. I was driving down the highway and the vehicle stopped accelerating, but the RPMs surged even with my foot off the accelerator. I was able to pull off to the side of the road and get somewhere safe before the car completely stopped. Once I put the car in park, it made a loud "grinding" noise and would no longer move. I called roadside assistance and had the car towed to a mechanic - he said that it needed a new transmission, but was otherwise in very good condition. He advised me to reach out to Ford regarding recalls, as the 2016 model had almost the exact same issue and mine was manufactured just months after.

Jan 27, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the TCM had failed and needed to be replaced. The dealer confirmed that the VIN was associated with Customer Satisfaction Numbers: 14M01 – (Extended Warranty on the clutch, transmission software calibration), and 14M02- (Extended Warranty for the Transmission Control Module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 105,980.

Mileage: 105,980

Jan 27, 2025

I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.

Jan 23, 2025

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

Mileage: 65,000

Jan 23, 2025

Car was experiencing symptoms similar to past incidents when it needed service on the transmission. Shaking, vibration when moving forward from a stop or slow down.

Jan 16, 2025

Engine light came on and couldn't do a reverse with 60k miles

Jan 13, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The approximate failure mileage was 81,000.

Mileage: 81,000

Jan 10, 2025

The contact owns a 2017 Focus Focus. The contact stated that while operating the vehicle the transmission had malfunctioned and the vehicle did not properly change gears causing the speed to suddenly reduce and the vehicle experienced a loss of automotive power. Also, the vehicle would not drive in reverse and the message "Transmission Overheating" was displayed. The contact indicated that the failures were intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failures and the vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V845000(POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 150,000.

Mileage: 150,000

Jan 7, 2025

The contact owns a 2017 Ford Focus. The contact stated while driving on the highway at various speeds, the vehicle would not shift properly, the transmission would make a loud scooting vibration sound, and it was very evident that the transmission struggled to get into the next gear. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission was faulty and needed to be replaced. The contact stated that the transmission was replaced under warranty on two occasions, and out of pocket on the third occurrence, this was now the fourth incident where the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

Mileage: 70,000

Jan 7, 2025

The contact owns a 2017 Ford Focus. The contact stated that his wife was driving the vehicle on the highway at 45 MPH, when upon accelerating the vehicle did not accelerate. The contact stated that his wife then attempted to shift the vehicle into park, and again into drive however the vehicle did not move. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission and the gear shifter were faulty and both would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,000.

Mileage: 138,000

Dec 31, 2024

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with a defective transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. Upon investigation, the contact became aware that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The vehicle was not repaired. The failure mileage was approximately 116,000.

Mileage: 116,000

Dec 20, 2024

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle shuddered and hesitated while accelerating. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,000.

Mileage: 50,000

Dec 20, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle made an abnormal grinding sound while shifting into the intended gear. The transmission malfunction warning light was illuminated, and the Service Vehicle message was displayed. The contact stated that the failure recurred while coming to a complete stop. Additionally, the contact stated that the vehicle failed to respond intermittently while shifting into reverse(R). The dealer was notified of the failure and provided the contact with an estimate for a diagnostic test. The contact was informed that the VIN was not under recall. The failure mileage was approximately 85,000.

Mileage: 85,000

Dec 18, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the transmission was slipping gear. The contact stated there was an alert indicating that the transmission was getting hot-illuminated. In addition, the contact stated that when the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the transmission failed to shift into reverse. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V169000 (Power Train). The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,976.

Mileage: 104,976

Dec 17, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shook erratically. The vehicle was taken to the dealer where it was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred previously in 2019 and 2021. The contact stated that the clutch assembly was replaced twice under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,000.

Mileage: 78,000

Dec 10, 2024

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to reverse as needed. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic who determined that the failure was due to the clutch failure. The local dealer was contacted, and diagnostic test was suggested. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.

Mileage: 100,000

Dec 9, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop, and while driving at various speeds, the vehicle shuddered significantly. The contact also stated that while at a complete stop on an incline, the vehicle rolled backwards while the brake pedal was not depressed. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to upshift as needed. The contact stated that upon depressing and releasing the accelerator pedal several times, the vehicle responded as needed occasionally. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

Mileage: 85,000

Dec 3, 2024

While changing a dead battery, the vehicle's transmission control module (TCM) malfunctioned and caused the shift drum to shear off a piece of the aluminum casing inside the gearbox. DTC codes P2837 and P287B were present indicating a shift fork failure. The dual-clutch transmission (DPS6) lost access to reverse, 2nd gear and 4th and 6th gear, but was still able to shift into 1st, 3rd and 5th. Under these conditions, there is the possibility that the sheared off piece of aluminum can enter the gear train and cause the transmission to seize, putting passengers life at risk. The problem is either that the aluminum casing is deficient, or, more likely, that the TCM software is flawed. The problem has been confirmed by the local Ford dealership, who took pictures of the damage, including the piece of aluminum. Judging from Internet search results for the DTCs, the problem is widespread and triggered by a low battery or weak (high impedance) ground condition in the TCM. No warning lights or low battery indications were shown prior to the incident.

Dec 3, 2024

The contact owns a 2017 Ford Focus. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to D&D Auto, where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The contact was referred to the dealer, who referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and advised the contact to file a report with the NHTSA Hotline for the VIN to be added to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 150,000.

Mileage: 150,000

Nov 25, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a rumbling sound coming from the vehicle with the check engine and transmission failure warning lights illuminated. The contact attempted to drive the vehicle to the dealer; however, the engine overheated seven times. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch assembly. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact researched and discovered NHTSA Campaign Number: 18V169000 (Power Train) and 18V845000 (Power Train); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 93,000.

Mileage: 93,000

Nov 25, 2024

Engine/transmission has slight shudder sometimes after driving long distances. Transmission had issues with clutch and shift fork with only 56,000 miles. Skipped gears or got stuck when shifting from gear 1 to gear 2 with no warning on the day it needed services. Only way to fix is put a brand new transmission in. Should not be needing a new transmission with such low mileage..

Nov 22, 2024

The contact owns a 2017 Ford Focus. The contact stated that on several occasions while driving in the higher gears, the vehicle began shaking abnormally. Additionally, the contact stated while driving approximately 30 MPH, an unknown warning light illuminated and while accelerating the vehicle began jerking. The vehicle was taken to a dealer on three occasions where it was diagnosed that the clutch was faulty needed to be replaced. The vehicle was repaired twice. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 32,000.

Mileage: 32,000

Nov 10, 2024

The dual clutch transmission slips, shudders and hesitates in first gear. It will even at times, jerk in other gears. This has been repaired 2 times, but the “fixes” only last maybe 20,000-25,000 miles if I’m lucky. The dealership now refuses to fix this and wants to charge over $4000 to fix this. This is not something I can or am will to pay for every 1.5-2 years.

Nov 8, 2024

Purchased a 2017 Ford Focus with 30,000 miles on it in July of 2020. This engine was originally a manual transmission and was turned it into an automatic transmission for several years. During this time, there were many issues with the transmission. I knew that when I purchased it, but the 2017 engine was supposed to be the best version now. In June of 2021, I had the the transmission clutch replaced at 33,500 miles. This was covered under the Ford warranty. Now the car's clutch transmission needs to be replaced again -- with only 16,500 miles between the first replacement for a total cost of $3,000. I just passed 50,000 miles this past weekend. I have an extended lifetime powertrain warranty, but this particular part isn't covered. I called Ford Customer Service and they weren't able to help me. I can't believe I'm the only person having this problem with this vehicle since we know it's been an issue with their transmissions for several years (2015 -2017). I think a transmission clutch should last more then 16,500 miles before replacement. As it is, I'm going to have to sell the vehicle and take a loss. I'm [XXX] and this was going to be my last vehicle. It's paid for and looks brand new. Just wanted to make sure that this issue was reported so that maybe others can be helped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 7, 2024

The contact owns a 2017 Ford Focus. The contact stated while stopped at a traffic signal, as the signal changed, the contact depressed the accelerator pedal, and the vehicle hesitated before moving forward. The contact stated that once the vehicle had forward momentum there was no hesitation. The contact stated that the failure also occurred while cold starting the vehicle and the vehicle hesitated after shifting to drive(D) and depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

Oct 23, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the transmission failed to shift as needed. The message "Transmission Overheat" was displayed. The vehicle was taken to an independent mechanic, where the transmission clutch sensors A and B were replaced; however, the failure persisted. The contact used a vehicle scanner and retrieved DTC code: P2872; which indicated that the failure was related to the transmission. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Mileage: 150,000

Oct 21, 2024

UNKNOWN, ECM/PCM randomly stopped working after battery replacement it threw a million codes leading to the computer

Oct 20, 2024

There was a recall on my make and model of car couple years back. My transmission is not receiving any power my gas pedal just revvs with no acceleration when in drive. I have recently replaced the purge valve. Safety is at risk when suddenly decides to accelerate or not. When after stopping at red lights or stops signs than having to accelerate stalls mid intersection. Afraid to drive to ford, will be towing to manufacturer. I took vehicle to a different auto body shop would like to take to specific manufacturer due to transmission issues. Engine light has been on got diagnosis small evap leak with couple codes replaced part engine light still on transmission seems to have issue.

Oct 11, 2024

The transmission is experiencing the following: Difficulty shifting gears, Delayed or harsh, shifting, Transmission slipping. I have a 2015 that experienced the same thing and was recalled and fixed. This is not under recall. The vehicle has under 80K mines.

Oct 9, 2024

While on the freeway theTansmission started slipping and not accelerating properly. Dashboard displayed transmission overheat warnings that require the vehicle to be stoped for at least 5 minutes, only to display overheat error again. Informed Ford and was told

Oct 7, 2024

The vehicle shutters and has stalled while trying to cross an intersection, almost causing an accident while my children were in the car. It will shutter at take off from a complete stop and will randomly change gears while driving at a constant speed on a level road. When it stalls the wheel locks up as well preventing you from steering off the road and to safety

Sep 18, 2024

2017 Ford transmission, 2017 Ford dashboard

Sep 18, 2024

Unknown

Sep 13, 2024

Transmission needs to be replaced at 45,319 miles. Car began jerking at low speeds when accelerating/decelerating. After I noticed the jerking/stuttering the engine light went on. I took it in to an independent service center, they inspected the car and diagnosed the problem. They said I needed a new transmission with TCM and that this is a common problem with this car.

Sep 5, 2024

I bought this vehicle brand new, and shortly after purchase it started to shutter when I accelerated. I had the clutch replaced three times while under warranty. The vehicle is no longer under warranty and recently, it has been having trouble starting and it's been having shifting issues. It's revving and taking longer than it should to shift gears, shifting hard when it does shift, and doesn't act like its going to shift at all. I was on a busy roadway turning right. I made the turn and accelerated to the flow of traffic and the vehicle revved loudly and wouldn't move. I turned on my hazard lights and made my way to the center turning lane. I came to a full stop, put it in park, then back in drive, and proceeded to get back into the driving lane. It delayed shifting and shifted hard the rest of the way, but thankfully I made it home safely. It is at the mechanic shop right now and I'm being told it needs a new transmission. The mechanic also told me that he cannot find a transmission for this vehicle because as soon as they come in, they are bought up due to this reoccurring issue. I have to get this vehicle back to my house to just sit in the driveway until I can figure something out. This vehicle is only 7 years old with 120K miles on it. I just paid this vehicle off last year, and now I have to find a new vehicle. Ford really needs to recall these transmissions!

Aug 25, 2024

Wiring assembly, and tcm are a safety risk because of improper gear shifting and shuttering. The issue is reproduced with a battery swap on the vehicle it’ll cause improper grounding. No inspection, No warning signs until after improper shifting triggered limp mode no reverse and check engine along with transmission service message.

Aug 7, 2024

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from being idle, the vehicle was lunging forward. The vehicle was taken to the dealer where it was diagnosed; however, the contact was unaware of the diagnostic result. The dealer informed the contact that the clutch needed to be replaced. The vehicle had been repaired. The failure occurred approximately 5 years after the repair. While driving at approximately 35 MPH, the vehicle experienced the failure and the transmission started to slip. The check engine warning light was illuminated. The vehicle had been taken to another dealer where it was diagnosed and DTC code: PO7A3 (Transmission Failure) was retrieved. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,000.

Mileage: 25,000

Aug 5, 2024

The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 200.

Mileage: 200

Jul 28, 2024

Start transmission bucks under load and stalls out bad clutch forks

Mileage: 110

Jul 23, 2024

The car was not picking up speed on the freeway; having issues shifting. Make me stop on the freeway putting me at risk of an accident. I was able to go to the shoulder. on the dashboard, I have a message saying the transmission overheated, wait for 5 minutes. I did wait and the car started again. I took it to the dealer and they told me it was a failure of the Module. AE8Z*7Z369*FMODULE - TRANSMISSION CONTROL. TR26 TCM - Replace/Program DPS6 This should not happen in a car with only 100K miles. Also, there should be a recall because it is dangerous for the people when the car almost stops in the middle of the freeway.

Jul 3, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle unexpectedly shifted out of gear. Additionally, the engine was overheating. The contact stated that the vehicle failed to accelerate as intended with the check engine warning light illuminated. The contact called the local dealer and was informed there was no warranty coverage on the vehicle. The vehicle was diagnosed by a mechanic and it was determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 79,000.

Mileage: 79,000

Jul 3, 2024

The contact owns a 2017 Ford Focus. The contact stated that while driving approximately 20-25 MPH, there was a loud clunking sound coming from underneath the front-end of the vehicle. The contact stated that the gear shifter was shifted into reverse(R); however, the vehicle failed to respond. The dashboard displayed the message, "Default of the Transmission". The vehicle had been taken to the dealer where it was diagnosed that the transmission and catalytic converter had failed and needed to be replaced. The transmission was replaced. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 142,000.

Mileage: 142,000

Jun 26, 2024

I purchased the vehicle in 2019 and noticed significant shuddering almost immediately. This was surprising as the vehicle was only 2 years old at the time. The vehicle has particularly intense shuddering when accelerating from a stop on any slope, sometimes seeming as it can't make it up steeper inclines at all. I took the vehicle to a Ford dealership 3 times within the first year or so of ownership (while it was still under warranty) and they replaced the clutch each time, even though this only helped the suddering for a short period (a month or two) each time. It was after this time (after the warranty had lapsed), that I realised transmission issues with my make and model were very common and similar to what I was experiencing. The shuddering has persisted over the last 5 years, and has worstened in the last couple of years. Lately, the transmission issues have also included Slipping. Frequently, when accelerating, the vehicle will often not respond (or respond very slowly). This is especially true when shifting into or out of reverse. These issues make the vehicle a safety issue and should be addressed by Ford.

Jun 11, 2024

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated, before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 80,000.

Mileage: 80,000

Jun 10, 2024

I was recently driving on the highway in a 70 speed limit zone when the transmission suddenly failed. One minute I was going 70mph with normal feeling and then suddenly the gas/acceleration stopped working and the car went down to around 20 mph within a second, suddenly it felt like being in neutral and I had no control. It would not respond to pressing the gas pedal. It started to buck and shake. Braking felt really erratic and strange and it lunged as I tried to get off the highway. Red transmission failure light came on with red blinking message to stop car immediately. It was terrifying and I could have been killed. I was thankfully able to get to the shoulder to let it stop. We let it sit for about 15 minutes and turned it on again but it was the same. Gas did not respond normally. It was unable to go over 8mph and Reverse no longer worked. It was towed home. It is dead now, nothing improved after sitting. Not worth the repair. Ford claimed this issue was fixed on the 2017 but clearly not, and some are a ticking time bomb like mine was. There was no prior indication of any problem- no strange feeling, no noises, no warning lights, no acceleration problems, etc. It was obvious that it was the transmission that completely failed. A family member who is a mechanic confirmed it. I had been planning to drive this for several more years. Now I need to suddenly get a new car without getting the benefit of having this as a trade in. But at least I am alive! Never getting a Ford again!!

May 16, 2024

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle drove rough, and the transmission failed to shift as intended. The vehicle was taken to a dealer where and was diagnosed and determined that the dual-clutch had caused the clutch to slip, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

Mileage: 48,000

May 13, 2024

8/10/17: Purchased car brand new. 8 miles on car at time of purchase 8/21/17: 11 days after purchase. 405 miles. Rattling/Shuttering, bucking before catching. TCM Failure 5/18/21: 31,985 Miles. Hesitation/shuttering. Faulty Clutch. Clutch assembly replaced. 3/4/22: 36,598 miles: Similiar symptoms to 5/18/21. Sluggish. Revving when not needed. No service. 3/24/24: 47,847 miles: . The car started but vibrated violently as soon as I tried to move forward. It then started bucking & I could not continue forward movement. I had to have the car towed. 3/29/24: Replaced Clutch assembly, actuator motors & related hardware. Assembly parts the same as what was replaced in 2021. There was an active Ford TSB 20B23/NHTSA ID 10178055 valid through 7/2021 to replace both actuator motors on all affected vehicles. This service was not performed at the time the clutch assembly was replaced at the May 2021 service appointment. At no time have I received recall notices for any transmission components for my car. Also, during none of the incidents prior to my car needing transmission service did the car illuminate any warning lights.

May 6, 2024

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning as the steering wheel would shake before the vehicle would resume normal driving operation. The vehicle was taken to an independent mechanic where they related the failure to NHTSA Campaign Number: 18V845000(Power Train); however, the contact's vehicle was not included in the recall. Two dealers ( Rowe Ford Sales and Ira Ford Saco) were notified of the failure and both informed the contact that the vehicle was not under recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 115,100. The contact did not attempt to file a complaint online.

May 6, 2024

The contact owns a 2017 Ford Focus. The contact stated that while his son was driving at approximately 40 MPH, he observed an abnormal sound coming from the vehicle. Additionally, the contact stated that when his son put the vehicle in reverse, the vehicle failed to reverse as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.

Mileage: 58,000

Apr 29, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 55 MPH, he observed a humming sound coming from under the front of the vehicle. Additionally, the vehicle lost motive power and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.

Mileage: 56,000

Apr 18, 2024

My vehicle is exhibiting the same symptoms associated with the recall that was issued for 2017 Ford Focuses, specifically a stuttering transmission on acceleration. There is also some hesitation in shifting at times.

Apr 18, 2024

The contact owns a 2017 Ford Focus. The contact stated that after the vehicle came to a complete stop, the vehicle intermittently shuddered and hesitated to accelerate. No warning light was illuminated. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was informed that the failure was related to the transmission; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 18,000.

Mileage: 18,000

Apr 17, 2024

The contact owns a 2017 Ford Focus. The contact stated while starting the vehicle, the vehicle started shaking violently. The contact stated that while attempting to accelerate, the vehicle stalled and could not be restarted. The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Mileage: 50,000

Apr 16, 2024

The contact owns a 2017 Ford Focus. The contact stated that while the vehicle was in reverse, the contact depressed the accelerator pedal; however, the vehicle stalled and jerked. The failure recurred while the contact was driving at an undisclosed speed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,800.

Mileage: 48,800

Apr 15, 2024

My car was running fine up till last Wednesday when I got to work and I pulled in and put it in park shut the car off went into work I came out nothing the battery wouldn't crank over nothing I had a jump started once it jump started it wouldn't go in reverse and barely went forward now they're telling me I need a TCM and a clutch and they're quoting me 4,600 but I can't just replace the TCM because the transmission case is cracked and it won't relearn you know I don't know what's what to do anymore I mean this car I only put $44,000 miles on it I mean I bought it used but yeah I had no warning that the battery was bad and they're telling me that that's what caused all this and it caused the TCM to fail which cracked the transmission case you know and I can't drive it they're saying because it's dangerous to drive but I have no choice I don't have a car and I got to get to my job and of course my van isn't covered under this TCM replacement that they got going on with 150,000 miles or 10 years cuz my car only has 144,000 miles on it so now I'm I don't know what to do about thisall I know is that this car was running perfectly fine and shifting perfectly fine all day Wednesday until I got to work and turned it off and went into work and came out that's when I got nothing no battery nothing it just I don't know what happened but it was running perfectly fine before that and there were no indications to me that the battery was bad or anything else was wrong with this car before any of this happened none whatsoever I wouldn't even have known cuz I had no problem it went in reverse just fine went drive just fine cranked up every time there was nothing wrong with the battery that I know of all I know is when it died it's caused all these problems

Apr 12, 2024

See attached document for complaint

Apr 12, 2024

See attached document for complaint

Apr 10, 2024

The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle made an abnormal squeaking sound and failed to start. The check engine warning light was illuminated, and the message "Transmission Overheating" was displayed. The contact stated that upon shifting into neutral, the vehicle started. Additionally, the contact stated that while driving 25 MPH, the vehicle stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart when shifted into neutral(N). The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 164,727.

Mileage: 164,727

Apr 4, 2024

Transmission Clutch Assembly. May not be available for inspection unless submitted by the dealership. Car vibrated violently as soon as pulling forward. Car would not continue forward motion without bucking. Car had to be towed to dealership. Yes Yes. Car passed annual inspection just a month prior. Transmission component inspected by service department at dealership. No warning lights illuminated on dash. The technician stated the vehicle needed a clutch replacement. The paperwork shows the parts replaced were the same parts as the above-mentioned service on May 18th, 2021. Additionally, the clutch actuators were also replaced.

Mar 26, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving 65 MPH, the vehicle began to hesitate upon depression of the accelerator pedal. The check engine, check oil, and engine overheating warning lights were illuminated. The engine seized while the contact was driving to the residence and the vehicle was towed to the residence. The next day, the contact managed to drive the vehicle to an independent mechanic where the vehicle was diagnosed with a defective transmission clutch. The dealer was then notified of the failure and the contact was given a diagnostic fee. The manufacturer was also notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 82,000.

Mileage: 82,000

Mar 14, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving 15-20 MPH, the vehicle temporarily lost power before and after shifting into gear. Additionally, the transmission was skipping gears. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission dual clutch had failed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 74,000.

Mileage: 74,000

Mar 13, 2024

The contact owns a 2017 Ford Focus. The contact stated that upon shifting into reverse, the gear shifter failed to engage, even though the vehicle was still able to be driven with forward motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the reverse gear. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,000.

Mileage: 61,000

Mar 13, 2024

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly vibrated before returning to normal functionality, after which the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission and informed the contact that the clutch was slipping. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

Mileage: 96,000

Mar 12, 2024

See attached document for complaint

Mar 11, 2024

The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the message that the transmission was overheating was displayed. The contact's wife was able to drive the vehicle to a safe location and park the vehicle. The vehicle was towed to the residence. The vehicle was towed to four independent mechanics where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Mileage: 106,000

Mar 5, 2024

The Ford Focus wouldn't start. Felt like the car wasn't in Park. After moving around the shift knob, we got it to start but had no reverse. Drove it to a garage and they said it need to go to a dealer. As of right now it's at the dealer with over $5,000 in repairs for a Transmission. I just put $3,000 in repairs for the transmission and others thing in Oct 2022. Put 10,000 ,=miles on it and needs more transmission work. Plus I still owe on the car.

Feb 29, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving 30 MPH, the vehicle shut off with the "Transmission Hot" message on the instrument panel. The contact drove the vehicle to the nearest independent mechanic where the vehicle was diagnosed with a defective clutch kit located inside the transmission. The vehicle was later towed to two other independent mechanics who also diagnosed the vehicle with the same failure. The contact was then informed of NHTSA Campaign Number: 18V845000 (Power Train) which a mechanic linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

Feb 27, 2024

The contact owns a 2017 Ford Focus. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, and the RPMs revved to 4,000 RPM and back to 0; however, the vehicle failed to respond. The contact depressed the accelerator pedal for a second time, but the vehicle jerked while responding. The contact stated that the failure recurred while her husband was test-driving the vehicle. The vehicle was taken to O'Reilly, where it was diagnosed that the TCM had failed. The contact stated that her husband was able to drive the vehicle after several attempts. The contact stated that while driving to the nearby dealer, several unknown warning lights were illuminated. A message indicating that the transmission was overheated and that the vehicle was undrivable was displayed. The contact's husband was able to pull into the dealer parking lot, where the vehicle became undrivable. The dealer replaced the TCM; however, the failure persisted. The dealer determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: [XXX]. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 80,000

Feb 25, 2024

I bought my 2017 Ford Focus SE on [XXX] from Long McArthur Inc. 3450 S 9th St, Salina, KS 67401, 785-823-2237. About a year after buying it, it started to shudder and I was hearing a grinding sound. I was told it had some kind of energy efficient engine and I read it made seem to be stopping. That is what I thought it was. It got progressively worse. On [XXX] the clutch was replaced, 13370 miles. On [XXX] I reported the problem was still happening, 18274 miles. Mechanic notes "Measure clutch shudder got 5205 RPM, below spec for clutch replacement. Power train warranty expires [XXX]. Bring back before it expires and we will check again." I did not take it back in because it didn't seem as bad. But since December of 2023 it has gotten worse. It hesitates when going from a stop to a start. On [XXX] I was pulling into traffic from a stop and it hesitated for about 4-5 sec and then bounced forward and went. I was nearly hit by 2 cars. On [XXX] I called the service department at Long McArthur, the person I talked to said to replace the clutch it would be $2,700.00. He said it will probably go right out. He suggested getting rid of it. This is a know defect by Ford, recall Campaign/NHTSA#18S07/18V169 Issue Date 2018-03-12. I was never notified of this recall. Not from the dealer or Ford. The problems started with the 2015 models. Current miles 24,574. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 21, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM's increased quickly however, the vehicle failed to respond as needed with the vehicle jerking and shuddering. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch throw-out bearing, requiring a replacement of the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 62,000.

Mileage: 62,000

Feb 7, 2024

The check engine light came on, then when I started driving it was a little sticky/ rough. I continued to drive it home and the rpm started going up when not needed. I had a code read done and came back as a P07A3, transmission friction element A stuck on.

Feb 5, 2024

The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the gear was stuck, and the vehicle failed to properly accelerate. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the clutch had fractured. The contact stated the vehicle was taken to the dealer several times, but the failure could not be duplicated. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

Mileage: 98,000

Feb 1, 2024

I have a 2017 ford focus s the transmission has went out 3 times was fixed 30 days after buying the car and transmission recently went out again taken back to Tom wood ford where the car was purchased and they said the clutches was out in the transmission they replaced them got car back drove 5 miles and transmission went out again toward it back to dealer and not they say transmission module no good they replaced it for 949.00 and went to plug it in ford change the plug from the size plug that was in there now they have to change the wiring harnesses and want me to pay for it this is the 6 speed powershift transmission that has had issues in the focus and Fiesta since 2008 and it keeps burning out please there needs to be a recall on this transmission as it can and will go out at anytime and mutiple times and could go out in traffic and cause a very serious crash this is a major safty issue as it pertains to the drive ability of the vehicle. As it has now stop working 3 times in less then 2 years of owning the car.i have even contacted ford corporate customer service.

Jan 26, 2024

To whom this may concern The system that has failed is the power train, more specific the transmission/ clutches inside of transmission. This has put my safety at risk because the car will not want to pull out sometimes its very jumpy and hesitant. It loses its power and the transmission just slips in gear like it's in neutral but you van feel it slipping trying to go. I think it is ridiculous that this has been an ongoing issue with ford cars since 2012 and it seems they won't do anything to fix the problem besides slap another clutch in for the same thing to happen down the road this is a scam it costs around 4500 to have tranny and clutches replaced by a dealership and the car doesn't even have 80000 miles on it. There is no reason an AUTOMATIC car should be chewing itself apart every 80k for it to be taken and have a new transmission installed thats a big ask for someone who bought their car and relies solely on that vehicle for daily travel. And then add the stress now trying to figure out and wonder when and where this vehicle will leave you stranded or sitting next which is also a safety issue because the car will actually not even start at times because the "clutch" in an automatic car is stuck engaged. The codes were read multiple times all finding the same issue for clutch B stuck engaged/ clutch b friction element stuck on. The problem doesn't need reproduced it never left . The car is being taken to place of purchase feb 5, no other issues or warnings have been visible prior to 2 days ago when it started the issue. It now will not go in reverse at all, just acts like it's in neutral . The warning lamp illuminated right after putting into reverse and it just reved and wouldn't move. My fiance has a 2012 focus and has had all the same exact problems but his is the slap shift. Could someone please look into this because it seems like ford is just throwing ideas at it hoping one works and I think that is crazy ford NEEDS to solve this the right way

Jan 23, 2024

Good Morning, I hope you are having an amazing day , I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate

Jan 17, 2024

I have a recall on my 2017 ford focus that is for the gas tank deformation , this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks , excels and dies when low on or getting gas mostly . Recently it wouldn’t reverse or go over 15 miles and would limp only , not drivable . Codes say it’s clutch b stuck engaged . I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I’d figure out the rest later . They said the recall is not a safety issue and doesn’t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall , claiming it isn’t part of the recall (canister purge valve , canister vent , fuel injection cleaning , check engine light being on) . They said they had to redo my appointment for me over the phone because I didn’t put it under the recall appointments and they didn’t include anything about the recall in it . The other half of the bill is them claiming they need to replace the entire clutch .

Jan 17, 2024

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the vehicle started shuddering, vibrating and failed to properly accelerate. The vehicle was towed to the local dealer who replaced the transmission clutch. The contact stated that the transmission clutch had been replaced on five separate occasions. The manufacturer was notified of the failure. The failure mileage was 50,000.

Mileage: 50,000

Jan 9, 2024

The contact owns a 2017 Ford Focus. The contact stated while accelerating the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seal and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, and the contact was informed that the warranty had expired. The dealer diagnosed the vehicle and determined that the transmission, clutch, and valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 22,000. The VIN was not available.

Mileage: 22,000

Jan 9, 2024

The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving 30 MPH, the engine overheated. The contact stated that the transmission overheated message was displayed. The driver pulled over to the side of the road and allowed the engine and the transmission to cool down before driving to the residence. The vehicle was taken to a local mechanic where it was diagnosed with stage-2 clutch failure. The vehicle was not repaired due to the cost. The vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and suggested that the contact call the NHTSA Hotline. The failure mileage was 89,252. The contact noticed that the code on the vehicle before repairing P0805 and were part of recall # 18V845000, wondering why when contacting Ford, they said there was not a recall for the transmission.

Mileage: 89,252

Jan 2, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter failed to function as intended. The contact stated that the gear shifter failed to shift into reverse. The vehicle was taken to the dealer where it was diagnosed with failed clutch accelerator sensor and the contact was informed that the clutch accelerator sensor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 72,000.

Mileage: 72,000

Dec 29, 2023

The transmission is slipping on my 2017 Ford Focus. There is delayed braking, acceleration and harsh vibrations. There is already a recall on 2011-2016 ford transmissions. 2017 needs to be included!

Dec 29, 2023

Yes it is available for inspection if you choose to do so. Roughly a month ago my transmission shifted into neutral while trying to merge onto the interstate. It bucked around and eventually caught the right gear, and the problem persisted the next 15 miles to my destination, as well as the 15 miles home. I couldn't afford to take it to the shop, so I didn't drive it for a couple weeks. I then had some responsibilities to take care of, and the car was so much worse this time. Trying to accelerate from 0mph was hit or miss, and any time I went over 10 mph it would shift back and forth from neutral to a lower gear than it should have for the speed I was going, then back to neutral. It loses power or shifts into neutral driving down the interstate sometimes, or going up hills. I almost slid down a hill backwards the other day because I was in neutral (even tho my gear shift was in Drive). Sometimes when trying to stop, the car lunges forward while my foot is on the brake. It felt like I was driving a standard again - not safe at all. My check engine light has been on for a month or two due to an O2 sensor issue, but otherwise I had no warning lights displayed. I had a mechanic hook up a code reader a few days ago and the code that popped up is P07A3. I have yet to take it in for repairs, as I cannot afford to pay thousands of dollars for Ford's intentional manufacture of faulty machinery. I still owe $11,000 on this car, there is no way I can afford to buy another one, or to fix this piece of junk. Happy 2024.

Dec 28, 2023

The contact owns a 2017 Ford Focus. The contact stated that vehicle intermittently hesitated while in second gear. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was performed; however, the mechanic was unable to diagnose the failure. The failure persisted, and the vehicle was taken back to the dealer where a service tech drove with the contact. The service technician witnessed the vehicle jerking while in second gear. The service tech informed the contact that the clutch assembly needed to be repaired. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired but remained with the dealer. The failure mileage was approximately 80,000.

Mileage: 80,000

Dec 22, 2023

My car is takes a while to pick up speed when pressing on the accelerator. Also when pressing on the accelerator my car jerks. I took it to the dealership and they said it’s my transmission. I didn’t receive a warning light.

Dec 18, 2023

I am writing to bring to your attention a matter of significant concern regarding the transmission system in Ford Focus vehicles, and I kindly request that you consider issuing a recall for the affected models. I am the owner of a Ford Focus [2017], and unfortunately, I have experienced a critical issue with the transmission. After conducting thorough research, it has come to my attention that a substantial number of Ford Focus owners are grappling with similar transmission failures. This widespread problem is causing distress among Ford customers and has the potential to pose serious safety hazards. The transmission failures in Ford Focus vehicles have been well-documented, and the frequency of reported incidents indicates a systemic issue that warrants immediate attention. As a loyal customer of Ford, I believe it is crucial for the company to take responsibility for these recurring problems and take proactive measures to rectify them. Several reasons support the urgent need for a recall: Safety Concerns: The transmission failures in Ford Focus vehicles can result in sudden loss of power, delayed acceleration, and unpredictable shifts. These issues pose a significant safety risk, especially during highway driving or in emergency situations. The potential for accidents and injuries is alarming and demands swift action. In light of these concerns, I urge Ford Motor Company to initiate a recall for Ford Focus vehicles affected by transmission failures. By taking proactive steps to address this issue, you will not only ensure the safety and satisfaction of your customers but also uphold the integrity of the Ford brand.

Mileage: 102,761

Dec 8, 2023

The contact owns a 2017 Ford Focus. The contact stated while attempting to reverse, the vehicle failed to respond. There was no warning light illuminated. The contact stated that he could shift into drive(D); however, the vehicle failed to shift into reverse(R) after several attempts. An unknown dealer was notified of the failure and informed the contact the VIN was not covered under an unknown recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.

Mileage: 111,000

Dec 4, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving in stop-and-go traffic, the vehicle would hesitate or stall without warning. The vehicle had been serviced on three separate occasions under warranty by Asheville Ford (611 Brevard Rd, Asheville, NC 28806) and Frederick Motor Company (1 Waverley Drive, Frederick, MD 21702) where the dual-clutch system was replaced. The contact stated that after each repair, the failure returned within 6-8 months after the vehicle was repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.

Mileage: 15,000

Dec 1, 2023

Wet belt failure due to manufacture decent and design flaw. Wet belt seized up the motor at 80,000 miles no oil went to motor and we had to replace it. Motor cost us 6,000 and we had to buy a used one because ford stopped making them because of the defect. However they refused to help financially with the motor. We were also told that the wet belt can break again so basically the car is useless and we can’t sell it to anyone knowing that it is defective. We want the car purchased back from ford.

Nov 30, 2023

I was headed back home for thanksgiving, traveling down I20 from Birmingham to Anniston AL, when the oil light suddenly came on, then 2 minutes later a "default Engine-service now" warning appeared. The car immediately started making a loud rattling noise, sputtered and stopped accelerating. I almost got rear-ended and was terrified! I managed to exit the interstate and pulled into a gas station. Checked oil levels, which were fine. Got back on I20 and drove slowly (with hazard lights flashing) back to previous exit, where there was an express oil change. They could not identify the exact problem, but mechanic speculated it was the oil pump since he just fixed another ford vehicle with the same issue. I had my car towed back to Pep Boys in [XXX] (where I live). After inspecting my vehicle, I was informed that the oil pump had completely malfunctioned. The whole thing, including belts and tensioner had to be replaced. I'm still waiting to find out if any further damage was caused to the engine. So far, the bill is up to $4000 and I have been without a vehicle for 6 days. I would like to note that I completed regular oil changes and maintenance on this vehicle. Upon searching online, I have seen many other reports of this same issue on Ford Focus models, yet there has been no recall or action taken by ford and no action taken by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 27, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while in reverse(R). There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that there was a failure with the TCM (Transmission Control Module). The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

Mileage: 115,000

Nov 24, 2023

I purchased my 2017 Ford with approximately 300 miles on the speedometer. Have driven my vehicle with care and routine maintenance getting well over 40 miles per gallon. Twice I have had a issue with the clutch and/or transmission under warranty. The car would shutter and vibrate while shifting from 1st gear to 2nd gear and increasingly become worse the more driven. Whether the car is warm or cold, still it would shutter. Was a hassle getting the dealership to fix this issue both times, but got it done. The same issue is starting all over again at 91,000 miles and the warranty is now void. Hoping this repetitive issue can or will be repaired. Thank you

Nov 13, 2023

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle started shaking excessively. The contact was able to drive the vehicle to her residence. The contact also stated that the failure had been reoccurring for over a year. The vehicle was taken to an independent mechanic and diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

Nov 5, 2023

Transmission Available for inspection Being able to accelerate and or brake is essential for safety in a vehicle and this is compromised. Nothing has been confirmed but plenty of matching information on vehicle type. Vehicle has not been inspected No warning lights came on and this began this year

Nov 3, 2023

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered briefly before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the dual-clutch. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.

Mileage: 20,000

Oct 31, 2023

Driving home from work, the transmission started to shudder and jerk as it shifted. On the highway the vehicle did not shift appropriately. Once home, the vehicle would not go into reverse. After pulling code P287A, the vehicle would no longer start. Ford confirmed it has the same transmission (DPS6) as vehicle mentioned in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 29, 2023

I've had continuous issues with the DPS6 in my 2017 Focus that is consistent with that from previous model years, which Ford claims has been resolved. It has NOT been resolved. At 62,000 miles, the original transmission blew and had to be replaced in 2021. In spring of 2023, issues with the faulty TCM continually propped up and has been a considerable financial burden, as I've replaced components of the DPS6 to no avail and spent a considerable amount of money trying to resolve the issue. Shifting is challenging, the vehicle does not always turn on consistently and the transmission will occasionally kick into neutral and skip gears. I've replaced the actuators and the "lifetime" A/T fluid (which also should be investigated), and purchased a new TCM, which has been an even bigger arduous expense to get programmed and replaced. Overall, this has just been a huge financial burden and has cost me far more than the vehicle is currently worth. I'm displeased that NHTSA has not yet gotten involved and held Ford accountable for their poor craftsmanship. The TCM issue began in mid-April 2023, starting with skipping gears and jerking of the car. No accident occurred from this, but the car is a hazard to drive, but I rarely have any alternative as it is my daily driver that I pay a lot of money to be stuck with.

Oct 23, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds after refueling, the vehicle stalled. The contact was able to pull to the side of the road on some occasions. On other occasions, the contact was not able to pull to the side of the road and turned on the hazards lights. The message "Hot" was displayed and the check engine warning light was illuminated. The contact stated that she turned off and restarted the vehicle after the vehicle had cooled down. Additionally, the contact stated that the vehicle had stalled while driving from a complete stop. The contact depressed the accelerator pedal several times until the vehicle responded. The vehicle was taken to an independent mechanic several times, where the computer was reset, and the fuel pump was replaced; however, the check engine warning light illuminated a month after the repair, and the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch was stuck. The manufacturer was notified of the failure and a case was opened. The manufacturer then referred the contact to the dealer for diagnostic testing. The vehicle was towed to the dealer, who diagnosed that the transmission clutch was stuck. The vehicle was not repaired. The contact followed up with the manufacturer, but no assistance was provided. The failure mileage was approximately 96,500.

Mileage: 96,500

Oct 20, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle suddenly lost motive power. The contact was able to continue driving to her destination. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

Oct 19, 2023

My vehicle has had some trouble turning over recently and my check engine light came on shortly after. I ran a diagnostic and was given the code P1450 and who's symptoms were in line with what my car has experienced. I see that there was a recall for other 2012-2018 Ford Focuses with identical problems with my car also having a 2.0 liter GDI engine and was manufactured in the Michigan Ford plant prior to February 2 2018 (the Ford employee I spoke to confirmed that my Focus was built in January of 2017). My car has yet to stall or fail to turn over completely but the problem is becoming more frequent and I believe that my vehicle is one that should have been part of the recall as I'm experiencing identical problems and my vehicle meets the criteria for other vehicles that were part of the recall.

Oct 5, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 65 MPH, the check engine and transmission warning lights illuminated. The contact stated that there was a warning to pull over due to the engine overheating. The contact pulled over and turned off the vehicle and waited for approximately 20 minutes before restarting the vehicle. The contact began driving on the highway and the transmission warning light illuminated and the vehicle lost forward momentum. The contact pulled off the highway and drove the vehicle to an independent mechanic. The contact was informed that the vehicle needed to be diagnosed by the dealer or a transmission specialist. The contact stated that while driving to the transmission specialist, the vehicle stalled and had to be towed to the transmission specialist. The transmission specialist referred the contact to the dealer due to the transmission failure. The contact was advised by the transmission specialist that there was a recall related to the failure, NHTSA Campaign Number: 18V845000 (Power Train). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 86,777.

Mileage: 86,777

Sep 25, 2023

The contact owns a 2017 Ford Focus. The contact stated that while attempting to shift the vehicle into gear, the transmission erroneously shifted into neutral instead. The transmission fault message was displayed. While the vehicle was idling, the vehicle occasionally lunged forward. The vehicle was taken to the dealer and the clutch was replaced twice; however, the failure persisted. The manufacturer was made aware of the failure and confirmed the vehicle was not covered under recall or warranty. The approximate failure mileage was 102,000.

Mileage: 102,000

Sep 22, 2023

The contact has a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter was inoperable. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,900.

Mileage: 45,900

Sep 16, 2023

Transmission problems. Transmission went out at 68k miles. Recalls in previous years but not on 2017 but same problem still occurring

Sep 15, 2023

Transmission lurches when stopped. Jerks hard enough to move forward. When accelerating, car slips and vibrates. Loses power posing a saftey hazard that is unsafe to drive car. Dealership confirmed its the Transmission dry plates on the DSG automatic transmission. Several times when I been at a red light with a car infront of me, I went to apply gas and the car revs then rapidly engages sometimes. I am paying 4,100 to replace a problem that has existed and been told it's normal bt the dealership. Only 38,712 miles on the car and its out of warranty according to Ford. Currently at the dealership now.

Sep 13, 2023

My focus has been having the same problems with the transmission/power train as other focuses that have already been recalled. My car can’t get out of first gear.

Sep 9, 2023

The car slips going from 1st to 2nd gear when at a complete stop. It is the automatic transmission, and acts as if the car will stall. I just purchased it from an individual, who had stated that is how it has been. I feel this is not normal, and after reading reviews, there has been may issues with this transmission. A lot of reviews have shown people getting the problem fixed, only to experience the same issue 20,000 miles later. It does feel dangerous as I'm completely stopped and start to move and the car wants to jerk, and slip into gear really slow. My model is the 2017 Ford Focus SE with the automatic 6 speed transmission. It is a regular occurrence, and I regret not doing a better job at reviewing this prior. I had a 2009 Ford Focus I had just sold with 219,000 miles on it without any motor or transmission issues. This car has 106,000 miles on it and way it sounds been doing this for a while. Just wondering what to expect, I don't have a check engine light on as of yet.

Sep 7, 2023

In may of 2022, while driving at highway speed (approximately 65 MPH) my engine stopped working overheated and I almost crashed attempting to get off the highway. The vehicle mileage was just over 40,000 miles. The reason was vehicle oil pump stopped working due to pieces of debris from engine rubber drive chain clogged engine oil filter. This has occurred over and over on the 1.6 liter eco boost engine. Engine was replaced under warranty and I was given a 12 month 12,000 mile warranty on replaced engine. During the time of the warranty I on numerous occasions dealt with overheating issues as coolant level was constantly low. On one occasion engine stopped working and steam bellowed out almost again causing a crash at highway speed. Engine was diagnosed in 7/2023 by local Ford dealership of engine block grooves allowing coolant to leak into cylinders which led to catastrophic engine failure. My vehicle now has just over 50,000 miles and Ford states that since I am over my 60 month power train warranty they will do nothing to cover costs on a 3rd engine replace. That is 2 separate instances where engine completely failed and stopped while driving at highway speeds and at least 2 times where engine overheating nearly caused the vehicle to become overheated to the point of causing a fire.

Sep 6, 2023

The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle jerked while shifting from first to second gear with the RPM at 3,000. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 53,000.

Mileage: 53,000

Aug 31, 2023

The contact owns a 2017 Ford Focus. The contact stated that the vehicle would not immediately start. The contact stated that after starting the vehicle, there was a loud revving sound while attempting to accelerate. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that while driving the message "Transmission Overheated - Pull Over" was displayed, and the vehicle rolled backwards while on an incline. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 75,460.

Mileage: 75,460

Aug 21, 2023

Vehicle stutters while accelerating, constant issue. Recently will not go in reverse problem code showing Clutch B stuck engaged. Trans overheating and rev while accelerating. Told needs new TCM computer. Owned a 2013 Ford Fiesta and this is the same issue, but told it is out of warranty and not covered.

Aug 6, 2023

Changing gears, jerking into gears, jumping into neutral, transmission hot warning light turns on

Aug 1, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power, with the transmission slipping. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure recurred and became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact researched and related the failure to Customer Satisfaction Program: 14M02 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 81,058.

Mileage: 81,058

Jul 17, 2023

Driving and car no longer would accelerate, this could have been very dangerous had I been traveling on a fast paced road/highway and even more concerning with my child in the car. oil pressure light and check engine light came on simultaneously when this issue happened. Car was immediately turned off in hopes of not damaging the engine. There was no warning of any type of issue with the car. Has been running fine for almost 6 years, until this. 2017 Ford Focus Ecoboost SE Approx 59,000 miles.

Jul 5, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 - 40 MPH and depressing the accelerator pedal, the vehicle accelerated sluggishly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, while leaving the dealer, the failure recurred. The dealer informed the contact that the clutch needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train), however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 90,123.

Mileage: 90,123

Jul 2, 2023

On MANY multiple occasions the vehicle has undergone a transmission/clutch failure. The worst of which was when passing a vehicle on a busy section of interstate and the car effectively put itself in neutral, unable to accelerate, at which point the vehicle behind us had to swerve to not collide with us or cause an accident. After the third time bringing it back to the dealership for repairs, I looked into it. We have only been able to drive this car LITERALLY HALF of the time we’ve owned it, and poured thousands in repairs for obvious and negligent manufacturing defects that YOU KNOW ABOUT. This is a well known issue, and FAR FAR beyond the reasonable requirements for a recall. I am stuck with this vehicle and am mounting debt because I cannot afford another car. The NHTSA has outright failed in its duties to protect people from Fords clear fraud and negligence. I’m unsure if it’s political pressure to not oust them, or because you’re corrupt. Either way, I’ve decided to mount a campaign to bring light to this issue, and your complete lack of response. Ford is at fault for fraud and endangerment. YOU are at fault for willfully ignoring an issue that has, ON THOUSANDS OF WELL DOCUMENTED OCCASIONS, caused real financial and/or physical harm. Which is literally the exact opposite of your institution’s purpose. I will not be including the paperwork or screenshots of our (currently) 10+ shop visits and bills, because you already have thousands (if not literal millions) of examples. You make me a sick as Ford. Shame on you.

Jun 26, 2023

Engine rpm’s race wildly when auto trans shifts from 1 to 2 and 3 to 4. Vehicle suddenly will no longer go in Reverse. Dealer says there are no applicable programs affecting my vehicle despite same problems reported on 2012 - 2016 models. Independent transmission shops refuse to attempt repairs on all models of Focus due to widespread knowledge of defective transmission design. I see no reason why my vehicle is excluded! I am told 4-5 month wait to be seen for dealer service.

Jun 4, 2023

I purchased my car 3 years ago from a dealer. I maintain maintenance on my vehicle faithfully. I was coming from work I had stopped at the stop sign, when I went to accelerate to make a left turn. My car started to decelerate as if I was in the wrong gear. I tried to drive and it would drive to maybe 10/15 mph and sound as if I’m in the wrong gear. The car is automatic so I was completely lost. I’m thankful I was able to make it home. The transmission failure service light came on. The car stopped going in reverse. My mechanic says the transmission alone is about 4500. I’m still making payments on this car to help my credit. I know someone who has the exact same car with the same problem. The transmission. I called different ford places. They were no help. Then getting on here just made me feel worst because ALOT of people are apparently having the same problem with same kind of car. Please help.

Mileage: 108,718

May 28, 2023

I’ve only had the vehicle 1 yr 2 months. Purchased from CMA Honda and the vehicle powered completely off. The battery was replaced and the transmission control module, they are now saying it’s internal. The entire transmission has to be taken apart and they are now saying it will be $5000 or more. Nope trading it.

May 26, 2023

This regards my 2017 Ford Focus. The car is 6 years old, I am still making payments on it, has a little over 50,000 miles on it, has been maintained by Ford every year since I bought it, and the transmission and extended warranty had just expired about 2 months ago. A few weeks ago, I'm driving down the freeway around 1pm Pacific, traveling about 60mph when the engine seemed to 'seize up', the engine light came ON, the car jerked several times creating a severely dangerous driving hazard as I tried to keep it under control. It slowly began losing speed, so I made my way off the freeway and made my way to the Ford dealer who had been maintaining the car. It felt like the car was going to stall any minute so I'm lucky I got to the dealer. It took them a few days to get back to me, and they then told me the entire engine and 'boost system' needed to be replaced at a cost of approx. $7,000 (probably just to get another defective engine). They tried to work with Ford to get some financial assistance since this is obviously a defective car, but Ford refused.The dealer suggested I call Ford, so I did, and spoke with a rep and a supervisor on May 22, told them their car was defective and my life had been put in danger, and they both told me they wouldn't help in any way. As I write this, the dealer has ordered parts and am awaiting repairs. I will have been without a car for 3 weeks, paying for Lyft and borrowing cars to get to work. I understand there's a class action lawsuit (Barnes et al vs Ford, US District Court of Delaware Case 1:22-cv-00823). Ford should buy my car back.

May 25, 2023

The contact owns a 2017 Ford Focus. The contact stated while stopped at a traffic light, the light turned green and the contact depressed the accelerator however, the vehicle failed to respond. The contact stated that the vehicle revved but failed to respond. The contact stated that the vehicle started moving forward at a slow speed and was shuddering. The contact stated that she returned to her residence and turned off and restarted the vehicle, however the failure persisted. The contact stated that she also experienced a failure in attempting to shift the vehicle into reverse(R). The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred, and she had the clutch replaced two more times by the dealer. The contact stated that the dealer had replaced the Transmission Control Module due to the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 127,000.

Mileage: 127,000

May 22, 2023

Transmission does not shift properly. Vehicle shakes and shudders while accelerating. Noticeable loss of power and acceleration while shaking and shuddering happens.

May 9, 2023

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while shifting gear before losing motive power. The vehicle would not properly accelerate while depressing the accelerator pedal. The check engine warning light illuminated with the "transmission overheating" and "transmission fault" messages displayed. The vehicle was taken to the local dealer who diagnosed that the transmission needed to be replaced. The transmission was replaced but the failure recently reoccurred. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 68,000.

Mileage: 68,000

May 9, 2023

I recently got this car, seen there was a recall so I took it to get fixed at the dealership. Ever since it got fixed, my car has lost power and the transmission won't shift correctly making me unable to drive.

Apr 29, 2023

Fors continues to have the same transmission issues they had in the 2011-2016 ford focus dual clutch transmission. 2017 & 2018 should’ve been recalled. I have approximately 15,000 miles on my 2017 and the car was working fine and one day it suddenly lost some forward gears and reverse leaving the car in limp mode in the middle of the an intersection after starting to drive forward on the road. The lights changed and traffic is moving across leaving me in an unsafe situation and the other drivers having cars traveling 55 nearly rear ending them. There is no warning of this failure they suddenly happen and can cause issues where you’re stuck at a light or cannot get through an intersection. I tried to bring my car in and they told me they had 80,000 focus cars ahead of me and that they wouldn’t be able to fix my car due to a chip shortage. 80,000 other ford focus with this same issue is clear to me they’ve never resolved the matter and continued allowing these unsafe cars to be on the road. If this happens on a busy freeway, intersection, or anywhere on the road its a serious issue. There needs to be a full recall on the transmissions control module, the two clutch actuators, and the shift forks. Because of the design the TCM first fails causing the actuators to rotate and sheer of the pin from the castings, causing the shift forks to come loose. The only way to fix it because of all the diat created when this happens is to replace the dual clutch, TCM, both external actuators and shift fork A and shift fork B. Of course they sold two more years of the same model they’ve previously recalled and were part in a class action settlement that requires they replace these unsafe components. I cannot be the only person to report this safety issue. It nearly caused me to get hit on the road and I’m lucky to be alive. The next person may not be so lucky. Ive only got 15,000 miles on this car it shouldn’t have any issues like this. Recall these now.

Apr 27, 2023

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked intermittently. Additionally, the contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced; however, the part to do the recall repair was not available. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 20,000.

Mileage: 20,000

Apr 14, 2023

The DPS6 dual-clutch transmission shudders and shifts hard during all phases and speeds. Acceleration is unpredictable and feels as though it could stall at any time. Ford wants $3000 - $5000 to repair. They also state the issue is common.

Apr 7, 2023

The vehicle shakes, stalls shuts off when filling up with gas. Once gas is added, you have to keep the feet on the gas (reveing up to ensure it starts), then drive to get the gas flowing into the engine. The vehicle was taken for diagnostic with an Auto Zone and a mechanic and the codes pulled (more than once) was...P1450 and P2196. This was brought to the attention of dealer at time of purchase and requested another vehicle. They ensured it could be fixed; after another yr. or more now the codes are appearing again. I have dates for repair, but will have to get copies of work completed from the dealer.

Apr 2, 2023

I pulled out of my brothers driveway as I pulled out the car failed to go over 10mph and started to lurch back and forth. I almost got in an accident because of this. There was a car coming down the road and they had to swerve to miss me because I couldn’t get the car to go over 10. I promptly pulled the car over after that.The car also would go into reverse but would not move. I had the car towed to a local Ford dealer because I did not feel it was safe to drive. There were no warning lights on the car at the time of the incident. The check engine light did come on later though. The dealership said the TCM had failed and would need to be replaced but I would need to wait for the part because it’s on national factory back order. After waiting 4 months and calling Ford to complain multiple times the part finally came in. They installed the part and told me it did not fix the issue and I would need a replacement transmission. The car has not been fixed, failure date was at 87,300 miles. The car is no longer safe to drive and costs way too much for me to fix.

Mar 24, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was towed to the residence. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and a case was filed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 98,639.

Mileage: 98,639

Mar 23, 2023

POWER SHIFT TRANSMISSION/DUAL CLUTCH IS SHUTTERING /JERKING WHEN ACCELERATING FROM A STOP OR AND TURNING CORNERS.NOTE THIS HAPPENS REGULARLY. ITS BEEN BACK TO DEALEARSHIP ON 4 OCCASIONS . THEY REPLACED CLUTCH ASSEMBLY ONCE IN FEB 2020,IT WAS TAKEN IN AGAIN IN MAY 2021 FOR SAME ISSUE TOLD IT WAS IN SPEC. THE FOURTH TIME WAS TAKEN IN IN MARCH 2023 TOLD ITS IN SPEC.CAN'T FIND THE DATE FOR TIME NUMBER 3,BUT WAS TOLD THEN IT WAS IN SPEC.

Mar 22, 2023

Ever since purchasing this vehicle 2nd hand, it has had "Fuel Rail Pressure Too Low" and "Lost Communication with Fuel Pump Control Module" intermittently. Attempted to fix with a mechanic, had fuel control module replaced. It occurred again, so had fuel pump replaced. It still randomly stalls out, leaving us in danger on the roadway. Pulling into traffic can be dangerous, since a stall-out would guarantee a collision with on-coming traffic. Engine light stays on when it stalls, eventually will start again, and light disappears. This has been an ongoing problem over the last 2 years. Vehicle can only be used for local driving in the event of being stranded, sometimes on a monthly basis. Recently now, the Transmission Control Module has stopped working and needs to be replaced (as of 3/6/23). Mechanic says these parts are on backorder for 1+ years.

Mileage: 112,008

Mar 21, 2023

My vehicle has a faulty transmission problem and a fuel problem, The vehicle has been inspected by personal mechanics and CarX, 5 codes have been scanned and confirmed that their are 2 codes for the transmission and 2 codes for the fuel system. Check engine light is on, the vehicle will no longer go into reverse but can continue to go into drive but does not accelerate rpm when accelerating on the gas.

Mar 18, 2023

While accelerating from a complete stop, the car frequently jerks and sputters while it appears to be attempting to switch gears. This has been a problem since I bought the car pre-owned in 2020 but it has become much more frequent and instead of doing a single jerk or sputter when stepping on the gas, it does it much more. I did research more and it appears the make, model, and year were part of a recall prior to my owning the vehicle for what seems to be the same issue; however, my VIN was not part of that recall.

Mar 10, 2023

Transmission shakes when taking off and stumbles to get going. it almost got me hit when turning due to it not wanting to go.

Mar 8, 2023

The transmission starts to shift too hard. It doesn't accelerate easily, and when it does, it gets very jerky.

Mar 7, 2023

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to respond while attempting to drive from a complete stop. The contact stated that the vehicle would respond as needed after shifting into a lower gear. The contact stated that the failure also occurred while driving approximately 45 MPH. The contact stated that the failure occurred intermittently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the TCM was reset several times. The contact stated that the vehicle was temporarily fixed after resetting the TCM. The independent mechanic diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

Mar 7, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40-45 MPH, the RPM’s started fluctuating before lowering and the vehicle stalled. The contact was able to regain motive power by excessively depressing the accelerator. The contact was able to drive approximately 5-10 minutes however, while coming to a stop light the vehicle stalled. The contact was able to restart the vehicle and the vehicle drove normal. The check engine warning light was illuminated. The contact, a certified mechanic, retrieved a diagnostic trouble code for a malfunctioning EVAP system and that the O2 sensor had malfunctioned. Additionally, the fuel level was elevated. The dealer was contacted and confirmed the VIN was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,500.

Mileage: 56,500

Mar 6, 2023

I was driving home from my mother's home and the car swerved and was hard to keep control of. The next day I was headed to work and the warning came on that the transmission was too hot. I let it cool down for 15 minutes and the message said it was safe to drive, but the process repeated 4 times.i called for tow to the mechanic and he said it was a transmission control module. The part was on backorder for se eral weeks. When they tried to do the repair it did not work.

Mar 4, 2023

Dual clutch transmission needs replaced and my vehicle only has approximately 44,500 miles on it. Mechanics including Ford mechanics say that it is no fault of my own but a common problem with the 2017 Ford Focus transmission. The automatic transmission loses power, hesitates and shakes between gears sometimes, especially on inclines. It also when going from reverse to drive which started yesterday 03/03/2023 sometime after Ford Services inspected it, now sometimes the vehicle still drives in reverse after shifting to drive until i press my brakes, look to see it is in drive, which it is, then, press the gas pedal again and it moves forward finally as it should. This occurrence is random but mostly an issue when having to reverse on a slight incline out of a parking position, which makes it more dangerous. This is not a one time occurrence but ongoing until i replace the transmission. There are also no service engine lights warning of the transmission or anything else for that matter showing there being an issue even though there is.

Feb 27, 2023

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. Additionally, the transmission was slipping while driving. The vehicle was taken to the dealer, where it was diagnosed with bearing and bushing failure, and the DPS gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 69,000.

Mileage: 69,000

Feb 27, 2023

I went to pull into traffic and when I pushed on the gas to hurry it just did a jumping stuttering type of thing. I almost got hit, it’s like it just doesn’t want to engage right away and I don’t know if it’s the clutch or transmission. Hills are also an issue, just jerks and jumps trying to go into a gear. I was told this car would not have the same problem as the previous years but I am very upset and lucky I didn’t get killed. Thank you my number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Feb 21, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 20 MPH and shifting from first to second gear, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but experience the same failure within two months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch to be replaced for second time. The vehicle was repaired but experience the same failure a second time. The contact took the vehicle the third time to the local dealer, where it was diagnosed with needing the axle to be replaced. The vehicle was not repaired. The contact purchased the axle from the dealer but took the vehicle to an independent mechanic and had the axle replaced. The vehicle was repaired but continued to experience the failure and the contact stated that a control module warning light was illuminated. The contact took the vehicle to another independent mechanic, where the vehicle was diagnosed and it was determined that the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 100,838.

Mileage: 100,838

Feb 16, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost motive power and started jerking with the check engine warning light illuminated. The contact was able to drive the vehicle to the dealer and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no Extended Warranty on the vehicle. The failure mileage was 100,000.

Mileage: 100,000

Feb 13, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking, lost motive power, and hesitated while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the vehicle had been serviced for the same failure previously, and the transmission clutch was replaced on three separate occasions. The failure mileage was 17,500.

Mileage: 17,500

Feb 6, 2023

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle failed to accelerate properly with the transmission warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

Feb 1, 2023

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering while shifting from first gear. Additionally, after refueling, the vehicle hesitated to restart. The contact also stated while driving, the transmission was slipping. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that there was an issue with the fuel system. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the purge valve being stuck open. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.

Mileage: 50,000

Jan 25, 2023

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and the transmission inadvertently downshifted. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The transmission was replaced; however, the failure recurred. The transmission was replaced twice after the first failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,000.

Mileage: 67,000

Jan 25, 2023

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and then lost motive power. Several unknown warning lights were illuminated, and the transmission fault message was displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the TCM and transmission shift forks A and B needed to be replaced; however, the replacement parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was 38,693.

Mileage: 38,693

Jan 23, 2023

Trans make noise shudders and rolls back ,also had car jump forward at light. For told me they know there a problem had clutch replaced twice in 2 years now out of warranty.

Jan 20, 2023

Try to accelerate and vehicle transmissions slips and shakes assessively. When it shifts it shakes and slips. Dangerous to move forward from a red light into a intersection. Only 37,000 miles and problem is getting worst. Dealer said it's normal but I have learned it's not and is a big issue.

Jan 13, 2023

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was jerking and hesitating while attempting to accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) or 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recalls. The failure mileage was 100.

Mileage: 100

Jan 6, 2023

The car was driving fine but when we had to jump the car off the car would not shift in reverse and also the car was very sluggish when driving it to the dealership. The dealership confirmed that the Transmission Control Module had gone bad on the car and also notified us that this was a recurring problem on other Ford Focus and Fusion models.

Dec 30, 2022

The contact’s daughter owns a 2017 Ford Focus. The contact stated that after his daughter started the vehicle and attempted to shift into reverse(R) the vehicle failed to respond. The contact stated that the gear shift lever failed to shift into reverse(R). The vehicle was manually pushed into the intended direction and the vehicle was shifted into drive(D). The contact stated that the vehicle was vibrating and shaking while driving to an independent mechanic. The contact was unaware of any warning lights being illuminated. The vehicle was taken to the independent mechanic to be diagnosed. The mechanic determined that the transmission needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 58,504.

Mileage: 58,504

Dec 27, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving 15 MPH, the vehicle began to hesitate. There was no warning light illuminated. The contact stated that the failure persisted while driving. The vehicle was taken to an independent mechanic and the contact was informed that the transmission clutch needed to be replaced. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

Dec 22, 2022

The contact owns a 2017 Ford Focus. The contact stated that while driving from a stationary position, the rear wheels were vibrating during acceleration. The contact stated that transmission fault and transmission hot messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 101,000.

Mileage: 101,000

Dec 6, 2022

My husband and I bought a 2017 Ford Focus in April 2017. It had 9 miles on the car. within 6 months after purchase we had to get the automatic/manual clutch replaced. Then two more times after that within the next year. We still have the problems with that part. Which is recalled but my VIN number does not show it as a recall. Then last year in Fall 2021 we took the car in for oil change and engine light on and found out the Canister Purge Valve for the gasoline had failed and needed to be replaced. Which is also under a recall and of course my VIN number shows nothing. My car will not start after I put gasoline in it and I have to push my gas pedal to rev it up then when I put it in drive and to hit gas pedal it dies. So why cant I get these parts fixed on my 2017 Ford Focus when they are clearly a recall. I also have documentation at home and at the dealership where everything has been completed since we have gotten the car.

Nov 23, 2022

My car only has 41000 miles on it and there is a transmission issue causing the car to move in unsafe ways, either it doesn’t accelerate to merge safely or it lurches forward sometimes even with the brake applied. My car is only 9 weeks outside the factory powetrain warranty. I don’t feel it is right I need to pay $3000 in repairs for a car with 41K miles and just over 5 years old.

Nov 20, 2022

2017 Ford Focus SE with automatic transmission. It shutters when taking off from a complete stop or at low speeds shaking the whole car. With it being hesitant taking off it just isnt safe if you're ever in a situation where you need to get out of the way of an incident. The clutch wears out way to fast. It needs a whole different transmission instead of Fords dual clutch powershift transmission that should have been perfected before putting them into so many cars.

Nov 19, 2022 Crash

Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

Nov 17, 2022

The contact owns a 2015 Ford Focus. The contact stated that while at a stop light, the "transmission overheating" message was displayed, and the vehicle suddenly stalled. The vehicle was taken to the local mechanic who diagnosed that the transmission control module and transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 118,000.

Mileage: 118,000

Nov 12, 2022

this car with 38k on it has a transmission failure. it was very dangerous. the car lost its reverse gear and won't stay in its forward gears. it will jump in and out of drive down to low and then to nothing. i guess this could happen at any time during owning or driving this car. you could be going 70 and the transmission could fail. it would cause a wreck that might kill many on a busy road. there are no parts for this to be fixed. some back order of the computer chip. now i have a low mile car with no way to fix it. plus, this can happen at any time. ford should look into a fix for this problem. i know that there is a recall for the 2016. it should include the 2017 as well.

Nov 11, 2022

Hi I have ford focus SEL 2017 which I bought in jan02,2020 and since two week my car not get enough power to run while in drive mode sometimes it’s stop middle of road and when press has paddle it not move forward now since one week it getting transmission is overheating stop for 5 minutes now it’s show engine light on dashboard I think it’s I feel like my car transmission slipping

Nov 3, 2022

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

Mileage: 70,000

Oct 27, 2022

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(D) and he depressed the accelerator pedal; however, the vehicle shifted into Limp Mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 MPH. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to submit a complaint. The failure mileage was approximately 108,372.

Mileage: 108,372

Oct 20, 2022

Transmission slipping, stalling, jerking.needs a clutch pack and some other stuff. One of the codes said transmission friction element "A" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the Fords DSPS power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!

Oct 17, 2022

The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a PCM issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.

Oct 11, 2022

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.

Mileage: 40,000

Oct 5, 2022

Transmission overheating, jerking, hesitant and lost gear while driving

Sep 21, 2022

I enjoy driving my 2017 Ford Focus, but the glaring negative against my vehicle is the transmission. Once per year I find myself at a dealership because my Focus starts to shudder after acceleration from a full stop. This phenomena shakes the vehicle, alerting everyone inside that something is wrong. No warning lights appear on the dash from discovery of the problem until servicing. Once the shuddering starts happening, it will happen more and more frequently until it cannot be ignored and the vehicle needs to be fixed. I don't haul trailers. There are not that many miles on the Focus (under 60,000). I've even adjusted my driving habits to change speeds as gradually as possible so as to not put any undue strain on the transmission. Nevertheless, the problem keeps reoccurring and I keep having to lean on the existing powertrain warranty to get rid of the problem... temporarily. Within a year, it always comes back. This year is no different. I am currently trying to get the Focus serviced once more before my "60,000 mile/5 year" powertrain warranty expires on October 3rd, 2022. This issue is forcing me to consider selling a car in wonderful condition because I can't afford to replace clutch arrays out of pocket every year. The alternative is to forgo the servicing and roll the dice with a spotty transmission. I dare say that can't last. I've talked numerous times with people at the dealership. Everyone I have spoken with acknowledges that this is a known issue with the 2017's. Prior vehicle years have been recalled for transmission troubles. How is the 2017 Focus any different? How hasn't a recall been started already? I'm attaching the service records from the dealerships. Ford Customer Care directed me to the NHTSA, but nothing more. I am hoping someone can help me to either extend this warranty with Ford (at no additional cost to me for a manufacturer defect) or get the need for a recall acknowledged by Ford. Thank you and God bless.

Sep 20, 2022

2017 Ford Focus, continuous transmission problems. I have had the clutch and transmission control replaced 2 times already under factory wannary. It is just outside of the powertrain warranty and now the dealer is telling me it needs to be replaced again. It has 41,000 miles.

Sep 3, 2022

Feels like gear is slipping when going from a stop to moving (1st to 2nd shifting)

Sep 1, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving 65 MPH, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked, lost motive power and stalled without warning. The contact waited for the vehicle cool down, restarted the vehicle, and the vehicle operated normally. On another occasion, the vehicle lost motive power and stalled with the transmission failure message was displayed. The vehicle was taken to the dealer and the contact was informed that no failure was found. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.

Mileage: 70,000

Aug 29, 2022

I was driving and all of a sudden could not go over 30 miles an hour. I took it 3 dealerships 1 including a Ford Dealership. What I have been told is that there have been many issues with this type/manufacturer of transmission. The diagnostic codes that are coming out when being run are P072C P2832 P0219 P2578 Ford dealership states that the internal fork stop inside the transmission is broken. It needs a partial rebuild including forks, case, clutchesm], and related parts.

Aug 26, 2022

The transmission strutted or slips when accelerating from a stop

Aug 16, 2022

While driving 2017 Focus on 8/14/22, the car began to shutter. When owner stopped to buy gas, the car would not restart until about 10 minute later . Then it would not go into reverse. Made it home. Next day, 8/15/22, while driving, it began to shutter again, the Transmission overheating warning light appeared, and vehicle immediately stopped running. Pulled off to side of road. It would not restart. Was towed to a local repair shop (not a Ford dealership). The repair shop ran a diagnostic and reported 4 PCM and 7 TCM fault codes. (See attachment.)Vehicle has not been repaired. Vehicle has approx 130,000 miles.

Aug 15, 2022

My transmission started to slip , took it to a garage then I had to WALK through A VERY BAD area in Philadelphia. Ford Roadside towed it to Chapman’s on Roosevelt Blvd on 8/9 where we bought it. They still haven’t looked at it because they’re so busy and backed up and in the meantime I have no way to get to work & it’s costing me $40 a day for Lyft and my mental health. The car only has 60,000 miles, I shouldn’t have to be dealing with this

Aug 12, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop and at various speeds, the vehicle was shuddering. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated would fail to respond when depressing the accelerator pedal and would not go pass a certain speed. The contact stated that the RPM would reeved when depressing the accelerator pedal but the vehicle would fail to respond. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The contact stated that the transmission clutch had been replaced every 4,000 to 7,000 miles on six occasions. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 5,000.

Mileage: 5,000

Aug 11, 2022

Transmission module failure. Car stalls and shutters when driving causing possible car accident. Took to Ford dealership service center and they found Transmission module failure needs replacement immediately can cause auto accident. Warning engine light comes on.

Aug 7, 2022

I financed a 2017 Ford Focus se 6 speed manual in March of 2020 (it’s now aug 2022), and about a month ago I was driving a main hwy when I needed to downshift due to traffic. I go to put it in 3rd and instead it slips into 1st. (It’s not suppose to allow you to do that, states in the owners manual bc it’s a safety feature). Meanwhile it is stuck in 1st, redlining, as I’m in the middle of a busy highway unable to do anything. I had to push the car off the road in order to not get hit by oncoming cars. Called Ford, called the dealership, found out there’s a recall on the engine and the transmission but neither of them would Honor the recall. Attorney’s won’t do a thing about it, and now I’m stuck paying $8k on a car I can no longer drive. I promise this is the last time I’ll EVER own a ford.

Jul 30, 2022

On Friday July 15th around 7PM, my wife and I were driving out of town to visit family. We stopped at a gas station along the highway to make sure we had gas an everything before getting too far out of town. We had no issues when we stopped but after leaving we tried getting on the highway and after merging the car reved up very high and seemed to have dropped into a low heat like 1st or 2nd. We attempted to get off the highway but with this low gear the car could not do more than about 20Mph. We finally made it off the highway and checked everything we could think of that could cause this issue but found nothing. We had to get the car towed home because besides being stuck in a very low forward gear when shifting to drive, we also lost reverse. After being towed home we parked the car to see if this just needed to cool off and come back to it later. We let it sit for a few days and now the car is disabled. It turns on and runs smooth but the transmission is non-operational. We no longer have any gear control and can only turn the engine on. I called Ford about this issue but was not helped in any way. Just asked to pay for a diagnostic.I don’t think I will be buying any more Ford vehicles since they could not fix this issue after so many years.

Jul 29, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 15 MPH, the vehicle was shuddering while shifting gear. There was no warning light illuminated. The vehicle was previously diagnosed with transmission failure. The vehicle was repaired with a new clutch and linkage; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

Mileage: 5,000

Jul 29, 2022

Failure of the encase power train transmission. Delay is shifting & transmission to shift gears gets stuck. COMPLETELY unsafe when pulling out into traffic. Driver is unsure if the transmission will engage or not. Unable to accelerate at times until transmission engages. Sounds like gears are being stripped on the automatic Transmission. Started in May 2021 & continues to happen daily.

Jul 28, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the local Pep Boys where it was diagnosed that the failure was associated with the fuel system and fuel tank. The dealer was notified of the failure. The vehicle was taken to the dealer where an unknown repair and an unknown software update were completed; however, the vehicle failed to start a month later. The contact later drove the vehicle but the vehicle would not exceed 10 MPH. The vehicle was towed to a second dealer where it was diagnosed that the transmission control module had failed; however, the parts were on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 83,000.

Mileage: 83,000

Jul 19, 2022

In June of 2021 my car started shuddering when shifting into 1st and 2nd gears. I am a very cautious, defensive driver but had to really baby the car to try to avoid the shuddering and learned to shift around 9 mph for 1st gear and 19 mph for 2nd gear. However as the year progressed, the issue became worse and had to schedule a diagnostic test at Roush Ford in Hilliard Ohio in December which cost me $150, and place not only a financial burden upon me but also those who had to help me get to and from the dealership and appointments and church. Then in January 2022, my car was in the shop for 8 days while Roush Ford repaired the transmission by replacing the clutch that Ford continues to use in the vehicles even knowing it is a problem, which cost me $778.51. This has been going on since 2013 when there was a class action lawsuit for the Ford Focus between 2013 and 2016. Now there is another one for the same Ford Focus from 2017 to 2019. My car wasn't even 4 years old when the problem originated and had less than 59,000 miles on it. I only made last year $1,032 per month so this was a huge burden as well as a huge inconvenience for mevand my friends. Its amazing this problem did not cause any accident as I expected to be rearended every time I had to drive it. People were very annoyed with me and showed it with gesturing, honking, and zooming around me. When picking up the car after the repairs, the service coordinator informed me that they have a the clutches for this transmission in stock. That tells you something!!!!

Jul 15, 2022

Vehicle shudders in lower gears typically starting from a stop as it shifts up in gears. I consider this a safety issue considering it impacts the driveability of the vehicle and limits the ability to get out of the way of traffic if needed. The symptoms are exactly as described in earlier 2011-2016 Focus model power transmission recall.

Jun 24, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle hesitated to respond. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The dealer was notified of the failure and informed the contact that the failure was associated with an unknown recall; however, the year, make, and model of the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 80,000.

Mileage: 80,000

Jun 23, 2022

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was unable to reverse and would not accelerate above 15 MPH. The vehicle was towed to an independent mechanic, who replaced the clutch fork; however, the failure recurred. The vehicle was towed back to the independent mechanic and diagnosed with TCM failure. The mechanic informed the contact that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 117,000.

Mileage: 117,000

Jun 17, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop, the vehicle started shuddering. The contact stated that the failure also occurred while driving and accelerating between 30-70 MPH. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure reoccurred several times while driving and had worsened. The contact stated upon starting the vehicle and attempting to drive, the gear shifter remained seized in park(P). The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed. The local dealer was notified of the failure and informed the contact that she needed to pay a fee for diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train) and that the vehicle was out of warranty. The failure mileage was approximately 10,000.

Mileage: 10,000

Jun 16, 2022

I am pretty sure that this is not the battery. I had my vehicle towed to the mechanic and the code that he’s getting from the computer is the transmission. The clutch seems to be stuck somehow and will not engage into gears. I can get it started, but it won’t go anywhere. It will start and the lights come on. The check engine light is on, and it is something regarding the transmission. Changing the battery would make know difference. The car has always stuttered when taking off from a parked position.And makes noises when there’s a change in the “gears “

Jun 14, 2022

The contact owns a 2017 Ford Focus. The vehicle had previously been serviced at the dealer for clutch assembly replacement on two separate occasions; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and experienced rough driving. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 44,000.

Mileage: 44,000

Jun 6, 2022

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle lost motive power, and the RPM’s decreased. The service transmission warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The contact was able to drive home. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced; additionally, there was an issue with the fuel tank. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

Jun 1, 2022

The contact owns a 2017 Ford Focus. The contact stated that the vehicle would hesitate without warning while driving at various speeds. The contact also stated that unknown warning lights would intermittently flash on the instrument panel while driving. The vehicle was taken to an independent mechanic and no defects were found. One day while driving in reverse, the gear shifter failed to move from the reverse(R) position after multiple attempts. Once the contact was able to shift the vehicle into drive(D), the vehicle would not accelerate above 10 MPH with the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed with transmission failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 80,000.

Mileage: 80,000

Jun 1, 2022

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration, causing the vehicle to overheat. The contact turned off the vehicle and waited until the engine cooled down and then restarted the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the clutch arm was stuck. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 87,000.

Mileage: 87,000

May 17, 2022

Car shutters heavily when approaching 2500-3500 RPM. Mostly felt before shift change out of 1st gear in automatic, but also felt in same range when left in 1st on select shift. Shudder causes slow acceleration from a stop. Very slow acceleration avoids the shutter.

Apr 8, 2022

I recently purchased my 2017 Ford Focus from Carmax in August of 2021. At the time it had 52,675 miles on it. I now have 64,000 miles on the vehicle. I began to notice a few weeks after purchase of the vehicle that upon acceleration from a stop sign or red light, the vehicle would shake or shudder slightly but then cease . This only happened upon acceleration and not while idling. However , it was so slight that it didn't seem to be an issue. In the past month , I have noticed now that the shaking and shuddering is getting extremely heavy upon acceleration and it is starting to scare me. I contacted Ford and they told me that there was not a specific recall on my VIN in particular but that they WERE INDEED aware of serious control module issues and clutch issues for the Ford Focus . I also read that Ford had to extend warranties to many of the Ford Focuses from models all the way up to 2016 . Well, my model happens to be a 2017 but is still having the exact SAME issues . Serious shaking, shuddering, and wanting to shut off upon acceleration. This can be very dangerous and I am nervous now to drive my vehicle. I called many shops around the area and was told that the "Ford Focus transmission shudder issue" is very well known but that Ford may not want to help me out. (Which is what im experiencing now) Again, this vehicle shakes and shudders violently upon acceleration and I would like some help please. Thank you kindly.

Apr 8, 2022

The transmission in my 2017 Ford Focus is slipping, shuttering, and jerking. It also will hesitate when accelerating. It has been to the Ford Maintenance Department at least 4 times to have the transmission “fixed”. It will fail with 1000-10000 miles after it supposedly gets fixed. We have also been turned away from Ford, saying that nothing is wrong or it’s within fords criteria. This is not normal for a car!

Mar 30, 2022

The contact owns a 2017 Ford Focus. The contact stated that while driving at approximately 55 MPH, the vehicle was shuddering while decelerating. In addition, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the accelerator pedal was depressed several times before the vehicle started to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the transaxle dash clutch and fly wheel needed to be replace. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Mileage: 31,000

Mar 28, 2022

TRANSMISSION FAILURE, car shudders when starting from take off, will not go forward while in gear, engine light came on, would not go into reverseye, I could have been rear ended struck, Unknown if anything else was an issue

Mar 18, 2022

The contact owns a 2017 Ford Focus. The contact stated that after the battery was replaced, the vehicle cut not reverse when needed. The vehicle was taken to the dealer where it was diagnosed with transmission control module failure due to a faulty battery. The dealer repaired the transmission. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 60,000.

Mileage: 60,000

Mar 15, 2022

The contact owns a 2017 Ford Focus. The vehicle had previously had two transmissions replaced. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the engine revved, but the vehicle hesitated to accelerate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 48,000.

Mileage: 48,000

Mar 1, 2022

The transmission in this car has burned a clutch up at 30k miles and replaced by Ford after having to twist their leg to do it. 10k miles later it was slipping again. Currently it is at 70k miles and the clutch is going out again. Ford refuses to take responsibility for this faulty transmission since it is a 2017 model and not included in the class action suit for the model just a year prior, although it is the same transmission. The slipping, stalling and jerking is a danger when pulling out into traffic and I hope it does not cause me to get in an accident and have to sue them for even more than I need to sue them for now for selling me faulty unsafe junk that doesn't last and puts my families life at risk.

Feb 17, 2022

The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact, an independent mechanic, examined the vehicle and diagnosed that the powertrain control module (PCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was provided. The approximate failure mileage was 60,000.

Mileage: 60,000

Feb 4, 2022

CAR WILL SHUTTER FROM A STOP TO ACCELERATE TO SPEED. SCARY SOME TIMES THINKING YOUR GOING TO LOSE SPEED AND GET HIT. THIS HAPPENS MANY TIME, BUT BELOW YOU ONLY ALOW FOR ONE DATE OF INCIDENT, HAPPENS ALMOST EVERYDAY I DRIVE

Dec 30, 2021

The contact's son owns a 2017 Ford Focus. The contact stated while his son was starting the vehicle, an unknown shift pattern warning light was illuminated. The driver was able to drive the vehicle at 6 MPH to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.

Mileage: 72,000

Nov 29, 2021

The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had initially taken the vehicle to an independent mechanic who referred her to the dealer for assistance. The vehicle was taken to the dealer where they were also unable to diagnose the cause of the failure. The manufacturer had been notified of the failure and informed her there were no recalls on the vehicle. The manufacturer informed her that they would cover a portion of the repair cost for the transmission; she was also given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

Mileage: 70,000

Nov 20, 2021

My clutch causes the car to stutter when accelerating. My focus has already had a clutch replacement under warranty. I am now at 76k miles and my car has started stuttering again.

Nov 5, 2021

The contact's mother owns a 2017 Ford Fusion. The contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact's mother initially took the vehicle to the dealer where they informed her that the clutch within the transmission needed to be replaced. Her mother then took the vehicle to Kurtis Chevrolet, Inc. (5369 Hwy 70 W, Morehead City, NC 28557) where the vehicle was purchased and was provided the same information as the other dealer. Her mother was then given an estimate for the cost of a new transmission. The manufacturer was notified of the failure and referred her to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

Mileage: 60,000

Nov 3, 2021

My mother, [XXX], purchased this car in 2017 with only 2 miles on it. Shortly after purchasing it, the steering went out. She had it repaired. Then the clutch on the transmission went out. She had to fight with dealership and Ford to get it replaced. Since this, we have had to have six clutches put in. We have also had to have another steering column put in and two purge valves. The car is now back in the shop having the seventh clutch put in. We have contacted Ford several times asking them to do a buyback and they refuse. My mom is a retired 72 year disabled vet and has to have reliable transportation due to her health. Please assist her in getting this issue resolved. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 27, 2021

On multiple occasions while driving on highways with speed limits 55 or greater the vehicles suddenly de-accelerated rpm dropping to 1-2 rpms and suddently without warning then accelerating to 7-8 rpms, cars and trucks. Appears that the transmission gears were switching without warning and without operator shifting. Took vehicle into John F. Kennedy Ford in Conshohocken Pa., they replaced clutch plate, then we experience the symptom even words on highway, while operating a 55mph with car suddenly de-accelerating. Car under extended ford warranty 60k miles. John F. Kennedy Ford dealer in Conshohocken and Ford Corporate after calls to customer service corporate line speaking to supervisor refuses to repair the vehicle because they say they can not recreate the problem. (witness was present during each incident other than driver) Incidents occurred 09/05/2021 on NJ Expressway and 09/12/2021 on Pa Highway (09122021 occurred after clutch plate was repaired to "fix the problem" My personal opinion is that Ford customers are going to die on the highways if this problem continues. It is extremely dangerous and unsafe due to uncontrolled rapid de-acceleration on the highways.

Aug 29, 2021

The transmission shudders when accelerating, I have also temporarily lost control of my vehicle when merging onto a highway.

Aug 26, 2021

My transmission has been slipping ever since I bought it a yr ago in 2020. It is a 2017 Ford Focus. A few days ago it started making occassional whining sounds. I drove to work and engine light came on and it wouldn't start. Mechanic got it started, moving shifter and rolling it a bit. I drove to shop and they said transmission problem. My friend showed me her 2015 extd warranty on tranny clutch. Ford must not have fixed the problem. I also rode in a 2018 today which she said was also slipping. Do we need another multi lawsuit?

Jul 27, 2021

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle would not shift into gear. The contact stated that when she disengaged the accelerator pedal and depressed it again, she was able to drive the vehicle however, the warning message "Transmission Overheating, Stop Safely" appeared on the instrument panel. The contact veered to the side of the road, then the warning message "Transmission Hot, Wait Five Minutes" appeared on the instrument panel. The contact stated she waited and when she drove the vehicle, the warning message "Transmission Hot, Wait Five Minutes" reappeared. The contact stated she veered to the side of the road and waited. The contact stated she was able to drive the vehicle to her residence. The vehicle was towed to the dealer who diagnosed that the transmission clutch A and transmission clutch B needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 9,700.

Mileage: 9,700

Jun 29, 2021

The vehicle only has 34,000 miles on it and I have to get the clutch replaced. I was driving on the highway when I suddenly received a "Transmission Fault Service Now" error. The forks also have to be replaced with this. The car has had regular servicing. I purchased it from a ford dealer when it had 17,000 miles on it. Consumer stated vehicle seems to have the same nhtsa campaign 18V845000.

Jun 28, 2021

I have had a problem with my Ford Focus for months. The car jerks, rattles and shakes when I am driving it. I have taken it back to Ford three times. January 2021, I attempted to get an appointment at Autonation Ford on Phillips Highway Jacksonville, FL. I was told that their repairman had COVID-19 and they could not service my car. I called again and was told that their transmission service man quit and that I had to take the car to Autonation Ford in Orange Park on the other side of Jacksonville. Time 1) I took the car to the dealer in Orange Park on March 16, 2021. They told me that it met specifications and they would not fix it under warranty. Time 2) April 14, 2021, I took it to Autonation Ford in Orange Park. I was told the same story. Time 3) June 17, 2021, I took it to Autonation Ford on Phillips highway In Jacksonville, FL. June 19, 2021, My husband [XXX] talked to the general manager [XXX]. He said he would get back to him in writing. He hasn’t. June 21, 2021, I talked to [XXX], the service person at Autonation Ford on Phillips Highway. He said I could pick up the car. He also said that the invoice wasn't complete and he would e-mail it to me. So far, I haven't received it. June 22, 2021, My husband [XXX] contacted Ford Customer Care and obtained a case number from [XXX]. ([XXX]) She said she could not at that time contact [XXX], but she would continue to attempt to contact him and get back to [XXX]. Attempts to contact her at [XXX] and get a written response have also failed. Each time I have been told that it is within specification and fixing it is not under warranty. I also have been told that it can be fixed now if I pay for it. The cost was estimated at $3,000. When it jerks jerks and shutters, it startles me and distracts me from attention on controlling the car. This condition is not safe. I am now mainly using my husband's Tesla. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 25, 2021

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to accelerate after stopping for a while at a stoplight or in traffic. Additionally, the engine overheated on occasion. The contact turned off the vehicle and waited for the engine to cool down before restarting the vehicle in order for the vehicle to accelerate. The vehicle was taken to an independent mechanic and diagnosed that the transmission fluid was burnt and had metal shavings in the fluid. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The approximate failure mileage was 120,095.

Mileage: 120,095

Jun 17, 2021

The Transmission is slipping and car won't reverse. This is practically a new car. I had it for only two years and it's not drivable.

May 26, 2021

2017 Ford Focus. Less than 80,000 Miles. Without warning the vehicle losses power while driving and RPM's go up over 4000. Additionally as I approach intersections with my foot on the break preparing to stop, the RPM's, again go up over 4000 and the car lurches forward with foot on break. Emergency Transmission Fault, Service now - RED - on dash, came on after the second incident listed, does not stay on, comes on intermittently. Vehicle no longer goes into reverse. Contacted Ford Corporate 3 times. Opened Case CAS31827768J5S7L3 Known Transmissions issues with these model Fords

May 11, 2021

TRANSMISSION WILL CHATTER AND CLANK AT TIMES WHEN SHIFTING OUT OF FIRST GEAR. BOUGHT THIS CAR IN 2019 AND STARTED MAKING SMALL CLANKING NOISES A FEW DAY AFTER BUYING IT.

May 10, 2021

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION SLIPS. MUCH LIKE A SIMILAR RECALL WITH THE ISSUE OF TRANSMISSION SEALS GOING BAD AND WETTING THE DRY CLUTCH PACK.

Mileage: 53,000

May 3, 2021

DUAL CLUTCH FAILURE CODE PO706

Apr 10, 2021

I WAS DRIVING THE CAR AND IT SAYS TRANSMISSION HOT THAN SHUTS OFF. I GOT IT TOWED TO THE DEALER.I GOT A DIAGNOSTIC DONE TOO IT STATES IT'S THE CLUTCH

Mileage: 87,000

Apr 8, 2021

MY ENGINE LIGHT CAME ON AND I WENT TO GET IT CHECKED AND THE CODE WAS P1450 UNABLE TO BLEED UP FUEL TANK VACUUM WAS THE CODE SHOW UP. WHAT DOES THAT MEAN AND WHAT DO I DO?? THANKS

Mileage: 30

Apr 6, 2021

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE SHUDDERED AND HESITATED WHILE ACCELERATING. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED. THE CONTACT WOULD ATTEMPT TO RESTART THE VEHICLE 15-20 TIMES AND THEN ALLOWED THE VEHICLE TO REV FOR 2-3 MINUTES BEFORE THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FUEL TANK HAD EXCESSIVE VACUUM PRESSURE. THE FUEL TANK NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) AND 18V735000 (FUEL SYSTEM, GASOLINE) AS POSSIBLE SOLUTIONS TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. JOE COTTON FORD, INC. (5 W. NORTH AVE, CAROL STREAM, IL 60188, (630) 682-9200) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,800.

Mileage: 52,800

Apr 1, 2021

MY FORD FOCUS HATCHBACK IS A AUTOMATIC AND CAN SHIFT INTO SUPER AUTO/MANUAL ARE AVAILABLE. MY VEHICLE STAGGERS, SHUTTERS, AND SHAKES ONCE IN DRIVE MODE. MY VEHICLE ALSO ROLLS BACKWARDS WHEN ON A INCLINE IF I DO NOT PRESS THE BREAK PEDAL, AND IF I DO NOT ACCELERATE AT ALL OR TOUCH THE BREAKS IT WILL LOSE MOMENTUM AND BEGIN TO ROLL BACKWARDS IF THE FRONT OF THE VEHICAL IS INCLINED. THIS ISSUE IS NOT SOLELY THE MANUAL MODELS MY 2017 FORD FOCUS FWD AUTOMATIC SHUTTERS WHILE ACCELERATING FROM A COMPLETE STOP. I CHECKED TRANSMISSION FLUID ALL LEVELS WERE GOOD THERE. MY ELECTRONIC 'ANTICIPATION' SCORE IN MY CARS ECO FAQS DASHBOARD IS 5/5. 5/5 IS THE BEST YOUR SCORE CAN BE. THIS IS A SERIOUS ISSUE FOR NOT JUST 2014-2016 BUT 2017 AUTOMATICS AND MANUALS BOTH! IF YOU CAN'T ACCELERATE YOUR VEHICLE WITHOUT TRANSMISSION STAGGERING, SHUTTERING, SHAKING AND RELATED ISSUES WITH DRIVING NEW TO PREOWNED 60K-100K AND UNDER VEHICLES THIS IS VERY CONCERNING. MY VEHICLE IS UNDER 52K MILES I GOT IT AROUND 49K. IT WAS BRAND NEW ONE OWNER BEFORE ME AND THE CAR FACS REPORT WAS DETAILED ON ITS SERVICE HISTORY AND VERY WELL MAINTAINED. IF MY VEHIC IS AUTOMATIC WITH ECO AND TECHNOLOGY AS WELL AS UP TO DATE SYNC UPDATES THENT ELECTRONICALLY MY VEHICLE IS COMPUTING INCORRECTLY AND THIS FLEX FUEL IS CAUSING SOME COMPUTER ISSUE WITH MY TRANSMISSION. IF MY UP TO DATE VEHICLE TECHNOLOGY IS CAUSING ISSUES THEN I CAN'T TRUST MY VEHICLE TO KNOW HOW TO KEEP ME SAFE. IF I NEED TO ACCELERATE BUT HAVE TO PRESS THE BREAKS OR LET OFF THE GAS UNTIL THE SHUTTERING/STAGGERING/SHAKING COMPLETELY GOES AWAY THEN HOW AM I SUPPOSED TO ACCELERATE TO AVOID SOMETHING, TO MERGE AND GET UP TO ONCOMING TRAFFIC SPEED? MY ANTICIPATION IS 5 OUT OF 5 FOR MY ACCELERATION RATINGS TO BE THE BEST POSSIBLE. MY VEHICLE IS UNSAFE FOR AVOIDING SAFETY HAZARDS AND DRIVING FROM A COMPLETE STOP INTO 1ST, AND 2ND GEAR. THE STEERING IS GREAT.

Mileage: 49,800

Mar 23, 2021

2017 FORD FOCUS S, SHUDDERS/SHAKES WHEN ACCELERATING FROM A FULL STOP. THE CAR ACTS AS IF THE TRANSMISSION IS SLIPPING. THE CAR IS PARKED AND I REFUSE TO MOVE IT UNTIL THIS ISSUE IS ADDRESSED. FORD NEEDS TO FIX THIS ISSUE OR ISSUE EVERYONE WHO OWNS THIS VEHICLE A FULL REFUND OR A DIFFERENT MODEL! THIS IS NOT SAFE AND CAN CAUSE SERIOUS INJURIES TO ANYONE DRIVING IT, ESPECIALLY ON A HIGHWAY OR BELTWAY AT A GREAT AMOUNT OF SPEED AND THE CAR REFUSES TO ACCELERATE WITHOUT SHUDDERING OR SHAKING.

Mileage: 20,000

Mar 6, 2021

2017 FORD FOCUS - TRANSMISSION SHUTTERS AND HESITATES IN LOW GEARS UPON ACCELERATION. STARTED AT LESS THAN 20K MILES.

Mileage: 15,000

Mar 4, 2021

ENGINE TIMING CHAIN COVER IS SEEPING OIL AFTER APPROXIMATELY 130,600 MILES. VEHICLE HAS BEEN MAINTAINED PER THE FORD MAINTENANCE MANUAL AND HAS NEVER MISSED A SCHEDULED MAINTENANCE EVENT.

Mileage: 130,600

Mar 1, 2021

THE TRANSMISSION SHUDDERS WHEN ACCELERATING FROM FULLY STOPPED, SUCH AS WHEN DEPARTING FROM A STOP LIGHT OR STOP SIGN. IT ALSO SHUDDERS WHEN ACCELERATING FROM LOW SPEED, SUCH AS COMING OUT OF A PARKING LOT AND ACCELERATING AFTER SLOWLY TURNING ONTO A STREET. THE ENTIRE CAR SHAKES AS IT TRIES TO PICK UP SPEED. THIS HAPPENS WHETHER THE ENGINE IS COLD OR WARM. I HAVE READ DOZENS UPON DOZENS OF IDENTICAL ACCOUNTS FROM OTHER 2017 FORD FOCUS OWNERS. SOMETHING IS INHERENTLY WRONG WITH THE POWERTRAIN SYSTEM THROUGHOUT THE FLEET AND THE MANUFACTURER SHOULD FIX THE PROBLEM.

Feb 26, 2021

I PURCHASED MY FORD FOCUS MAY 2017 AS A BRAND NEW VEHICLE WITH ONLY 12 MILES ON IT. IN TWO YEARS, I BEGAN TO FEEL A SHUDDER WHENEVER I STARTED TO DRIVE FROM A STOP. THE SHUDDER WAS ON AND OFF FOR A MONTH AND INCREASINGLY GOT WORSE. I TOOK MY VEHICLE INTO FORD, JULY 2019. THEY STATED THAT MY CLUTCH WENT BAD AND I NEEDED TO HAVE IT REPAIRED. IT WAS COVERED UNDER WARRANTY. SINCE THIS IS A BRAND NEW VEHICLE I WAS SURPRISED IT WAS ALREADY HAVING SUCH A MAJOR ISSUE. THE SERVICE DEPARTMENT STAFF NOTIFIED ME THAT THIS PROBLEM IS COMMON WITH FORD FOCUS'S. A YEAR IN A HALF LATER, I BEGAN TO HAVE THE SAME ISSUES AND SYMPTOMS AGAIN. I CALLED FORD TO NOTIFY THEM IN DECEMBER 2020, HE STATED IT MAY BE THE SAME PROBLEM BUT THEY HAVE TO TAKE A LOOK AT IT. I MADE AN APPOINTMENT AND GOT MY VEHICLE REPAIRED FOR THE SAME CLUTCH ISSUE THAT WAS REPLACED ORIGINALLY. THIS WAS COVERED UNDER WARRANTY. I WAS INFORMED THAT ONCE MY WARRANTY EXPIRED THEY WILL NO LONGER COVER THE COST FOR MY REPAIRS ON THE CLUTCH IF IT WENT BAD AGAIN. THIS WOULD RESULT IN ME PAYING $2,300 EACH TIME IT NEEDED A REPAIR. GIVEN THE TWO CLUTCH REPLACEMENTS WITHIN 3.5 YEARS OF HAVING THIS BRAND NEW CAR, I WAS UPSET SINCE THIS SEEMED TO BE AN ISSUE THAT SHOULDN'T BE OCCURRING. I LOOKED UP RECALLS ON 2017 FORD FOCUS'S AND FOUND THE RECALL NUMBER 18V845000 & 18V169000 (18S07). THESE TWO RECALLS SPECIFICALLY MENTION THE TYPE OF ISSUE I'VE HAD TWICE WITH THIS NEW VEHICLE WITHIN 1.5 YEARS OF EACH OTHER. ITS STATES THE SNOWBALL EFFECT OF DAMAGE TO THE VEHICLE WITH THE CLUTCH FRACTURS. I CALLED 800 NUMBER TO FORD REGARDING THIS MATTER AND THEY ARE UNABLE TO ASSIST ME UNTIL THIS PROBLEM HAPPENS THREE TIMES. I AM APPALLED SINCE A NEW VEHICLE SHOULDN'T HAVE TO HAVE THE SAME PROBLEM THREE TIMES FOR ASSISTANCE. THIS IS A SERIOUS LIFE-THREATENING MANUFACTURES DEFECT, I SHOULD NOT HAVE TO KEEP PAYING, EVEN AFTER WARRANTY.

Feb 15, 2021

I PURCHASED THIS CAR NEW AND WITHIN A WEEK IT BEGAN SHUDDERING, STUDDERING, JERKING DURING ACCELERATION. FOR A WHILE I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR AND PRESSING THE GAS PEDAL ODDLY. OVER THE YEARS THE PROBLEM HAS BECAME WORSE AND APPROXIMATELY 12-15 MONTHS AGO I TOOK IT IN TO BE CHECKED OUT. I HAD TO CONTACT THE DEALERSHIP AND COMPLAIN ABOUT THE WAY MY CAR WAS DRIVING NUMEROUS TIMES BEFORE THEY ALLOWED ME TO BRING IT IN. I CANNOT REMEMBER IF THERE WAS A RECALL ON THE TRANSMISSION OR IF THE "REPAIR" WAS COVERED UNDER WARRANTY. EITHER WAY, THE DEALERSHIP TRIED EVERYTHING THEY COULD TO AVOID ME- SO MUCH THAT I PASSED THE MAXIMUM MILES COVERED IN THE MANUFACTURER WARRANTY BEFORE I WAS ALLOWED TO BRING IT IN BUT THEY DID STILL HONOR IT, CONSIDERING MY COMPLAINT WAS WELL BEFORE THE THRESHOLD WAS SURPASSED. WHEN I PICKED MY CAR UP I WAS TOLD A NEW ELECTRONIC COMPONENT WAS INSTALLED IN(?) THE TRANSMISSION THAT WOULD RECORD AND ADAPT TO MY DRIVING STYLE, ALLOWING A MUCH SMOOTHER TRANSITION BETWEEN GEAR SHIFTS, SOLVING THE SHUDDERING. WHATEVER THEY DID WORKED FOR ABOUT A WEEK, JUST LONG ENOUGH TO ENSURE THE MANUFACTURER WARRANTY EXPIRED. NOW IT IS WORSE THAN EVER- SEVER SHUDDERING AND JERKING BETWEEN GEARS, TAKING LONGER THAN IT SHOULD TO SHIFT GEARS, EVEN SLIPPING GEARS SOMETIMES, OCCASIONAL UNINITIATED ENGINE REVVING AND BOGGING DOWN, HESITATING TO ACCELERATE- BOTH AT A STOP AND WHILE IN MOTION, ROLLING BACKWARDS ON AN INCLINE WHILE IN DRIVE. I'M AFRAID TO PULL OUT ONTO A ROAD IF THERE'S ANY TRAFFIC COMING, AFRAID TO CROSS AT A MEDIAN, MERGE INTO TRAFFIC FROM AN OFF RAMP. I'VE KNOWN FROM THE BEGINNING THAT SOMETHING ISN'T RIGHT WITH THIS CAR, AND READING THROUGH THE CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS SAME MODEL CAR YEARS 2012-2016, I BELIEVE FORD KNOWS, TOO.

Feb 13, 2021

2017 FORD FOCUS SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND GEAR WHEN HOT. WHEN COLD, NO ISSUES. AFTER A LONG ROAD TRIP ON THE HIGHWAY, WE STOPPED FOR A QUICK BREAK AND STARTED THE CAR UP AGAIN. THIS TIME, I NOTICED A VERY HARSH SHUDDER AND SHAKE AS I ACCELERATED FROM A STOP. NO INDICATORS ON THE DASH, NORMAL PRESSURE AND TEMP LEVELS, OIL LEVEL PERFECT.

Mileage: 45,000

Feb 8, 2021

MY 2017 FORD FOCUS FOR A WHILE NOW HAS HAD MANY TRANSMISSION PROBLEMS INCLUDING STUTTERING, SHUDDERING, AND EVEN ROLLING BACKWARDS WHILE ON A HILL IN DRIVE. I HAVE HAD MY FORD FOCUS FOR ALMOST 2 YEARS NOW AND HAVE UPDATED IT ON ALL OF ITS RECALLS. BUT, NOT TO LONG AFTER I GOT IT, THE TRANSMISSION STARTED SHOWING PROBLEMS AS THE ONES I LISTED EARLIER. IT BEGAN FIRST WITH THE STUTTERING AND THEN PHYSICALLY BECAME NOTICEABLE WHEN I ROLLED BACK ON A HILL. I KNOW THERE HAVE BEEN RECALLS AND A LAWSUITS AGAINST FORD FOR THE PREVIOUS MODELS, PRIMARILY BETWEEN 2012-2016. BUT, I THINK THE 2017 HAS THE SAME ISSUES BUT NO RECALLS ON IT YET. I'M HOPING THAT BY FILING A REPORT, SOMETHING WILL COME OFF IT BECAUSE IT IS A SUBSTANTIAL PROBLEM. DEALERSHIPS ARE REAPING EVEN MORE BECAUSE AS SOON AS I HAD MY PROBLEMS, I IMMEDIATELY WENT BACK TO MY DEALERSHIP TO TELL TO THEM AND THEY TOLD ME THAT IT WAS A MATTER OF GETTING USED TO. SOMETHING ABOUT THE CAR ADJUSTING TO MY FOOT PRESSURE BUT IT'S ONLY BEEN GETTING WORSE. AFTER MUCH USAGE IS WHEN IT'S VERY NOTICEABLE BUT THERE IS SOMETHING DEFINITELY WRONG. I'VE BEEN IN INSTANCES WHERE I'M TRYING TO TURN ON CITY STREETS BUT BECAUSE THE CAR STUTTERS, IT MAKES ME SLOW DOWN OR PAUSE; HENCE, PLACING ME IN POSITIONS OF ACCIDENTS OR SOMETHING WORSE. I JUST HOPE SOMETHING CAN BE DONE.

Mileage: 38,000

Feb 3, 2021

CAR SHUDDERS FROM 1ST TO 2ND GEAR WHEN AT A COMPLETE STOP OR WHILE DRIVING. I HAVE TAKEN THE CAR BACK TO THE DEALER MULTIPLE TIMES. THEY REPLACED THE CLUTCH TWICE. THE OTHER TIMES THEY VERIFY THE SHUTTER BUT SAID ITS WITH IN NORMAL SPEC. THEY SAID FORD IS AWARE OF THE ISSUE.

Jan 23, 2021

WHEN ACCELERATING "NORMALLY" THE TRANSMISSION WILL SLIP BETWEEN 1ST AND SECOND GEARS. WHEN ACCELERATING FROM A ROLLING START LIKE ON A FREEWAY, THE TRANSMISSION WILL REV AND THEN SHIFT AND/OR SLIP CAUSING TEMPORARY LOSS OF POWER

Mileage: 68,073

Jan 20, 2021

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING, THE VEHICLE SHIFTS RANDOMLY FROM FIRST TO SECOND GEAR THEN STARTS TO SHUDDER. THE CONTACT MENTIONED THAT WHILE HIS DAUGHTER WAS MAKING A RIGHT TURN INTO TRAFFIC, THE TRANSMISSION SHUDDERS, THE DRIVER LED OFF HER FOOT OFF THE ACCELERATOR PEDAL AND NEARLY GOT HIT BY OTHER UPCOMING VEHICLES WITH HER CHILD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD, 1255 COLUMBUS AVE, MARYSVILLE, OH 43040, AND WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE DEALER CALLED FORD MANUFACTURER AND WAS INFORMED THAT THE RANGE WAS NOT WITHIN THE PARAMETER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.

Mileage: 60,000

Jan 18, 2021

I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS 3 HOURS EACH WAY FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD. ON THE 3 HR DRIVE HOME I NOTICED OIL PRESSURE WAY GOING BACK AND FORTH AND THE CAR DIDN'T SEEM TO HAVE THE POWER IT DID 1 HR BEFORE, I THOUGHT IT WAS JUST IN MY HEAD. SO MONDAY I PUT THE CAR ON THE LIFT AT WORK AND SEEN THEIR WAS OIL COMING FROM THE HEADGASKET AREA AGAIN. I HAVE THE ORIGINAL PAPERWORK FROM WHEN IT WAS DONE AT A DEALER BUT IT ALSO IS KNOWN THAT THE EARLY RECALLS THAT WERE DONE DID NOT USE THE CORRECT GASKET EVEN FOR THE RECALL. I AM ASKING FOR THIS TO GET FIXED AS I DIDN'T PAY 30,000 FOR A CAR THAT I CANT DRIVE AND HAVE TO PAY 11,000 TO FIX THE MOTOR. THE CAR HAD 51522 MILES WHEN I BOUT IT. IT IS 200 MILES FOR THE DRIVE HOME. AND IT HAS 51833 ON IT RIGHT NOW AND I DRIVE IT DAILY.

Mileage: 81,832

Dec 29, 2020

I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS

Dec 29, 2020

SHORTLY AFTER PURCHASING THIS VEHICLE I NOTICED THE CLUTCH SLIPPING WHILE DRIVING. THIS INCLUDES SLIPPING INTO NEUTRAL AT HIGHWAY SPEEDS, AS WELL AS SLIPPING WHILE TRYING TO ACCELERATE, LEAVING ME WITH NO POWER. THE SHIFTS, ESPECIALLY 1ST TO SECOND ARE VERY VIOLENT AND ROUGH. WHILE SHIFTING THE WHOLE CAR SHAKES AGGRESSIVELY WHILE ALSO BEING PAIRED WITH A SHUDDERING AND GRINDING NOISE. FORD WAS NOTIFIED OF THIS PROBLEM AT 49,195 MILES ON NOVEMBER 19TH 2019. FORD TEST DROVE THE VEHICLE AND SAID THAT THEY COULD NOT RECREATE MY COMPLAINT. I WAS ALSO TOLD THAT "THIS IS HOW THIS CAR DRIVES". I BELIEVE I WAS TOLD THIS AS A DETERRENT FROM MAKING FUTURE COMPLAINTS. TWO THOUSAND MILES LATER I WENT BACK TO FORD AFTER MY CAR WAS NOT DRIVING IN REVERSE. FORD CHOSE TO RELEARN THE CLUTCH HOWEVER THIS WAS A PROBLEM WITH THE TRANSMISSION ITSELF AS WELL AS THE CLUTCH, NO FURTHER REPAIRS WERE MADE. I WAS THEN TOLD AGAIN THAT THERE WAS NO PROBLEM WITH THE VEHICLE. WE ALSO MADE 2 REPORTS TO FORD CUSTOMER SERVICE NOTIFYING FORD OF THIS PROBLEM AS I WAS STILL UNDER MY WARRANTY. NOW 9 THOUSAND MILES OUT OF WARRANTY (69,000) FORD IS TELLING ME THERE IS A PROBLEM WITH MY TRANSMISSION AND THAT THE VEHICLE IS UNSAFE TO DRIVE. THEY ARE REQUIRING A DIAGNOSTIC FEE OF 1200 DOLLARS TO INVESTIGATE THE PROBLEM AND SEE WHAT NEEDS REPAIRS AT MY EXPENSE. I BELIEVE FORD IS ONLY ACKNOWLEDGING THE PROBLEM WITH THIS UNSAFE VEHICLE NOW THAT I AM OUT OF WARRANTY.

Dec 28, 2020

WENT TO JUMPSTART DAUGHTER'S CAR, JUMP STARTED CAR AND IT WOULD NOT GO IN REVERSE. HAD IT TOWED TO A LOCAL FORD DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THERE WERE NO CHECK ENGINE LIGHTS OR TRANSMISSION PROBLEMS BEFORE CAR WAS JUMP STARTED. SCANN ED CAR AND FOUND TRANSMISSION CODE P2837. DEALERSHIP SAYS THE TRANSMISSION IS NOT COVERED UNDER WARRANTY. THE CAR ONLY HAS 69,000 MI ON IT AND IT'S 3 YEARS OLD. GETTING A HOLD OF A LEMON LAWYER IN REGARDS TO GETTING SOME COMPENSATION FOR THESE FAULTY TRANSMISSION.

Mileage: 69,345

Dec 19, 2020

THE CAR WAS SERVICED FULLY, IT PERFORMS PERFECT AS IT SHOULD WHENEVER THE ENGINE IS COLD HOWEVER ONCE IT HEATS UP THE VEHICLE WILL SHUDDER IN 1ST AND 2ND GEAR FROM A DEAD STOP, I HAVE BROUGHT TO THE ATTENTION OF THE FORD DEALERSHIP, HOWEVER THEY SAID IT'S A NEW AND IMPROVED TRANSMISSION HOWEVER I HAVE DONE MY RESEARCH AND THE TRANSMISSION EQUIPPED TO MY CAR IS THE SAME TRANSMISSION USED IN PREVIOUS MODELS OF THE FORD FOCUS WITH THE SAME FAULTS AND ISSUES AS THE PREVIOUS MODELS THAT WERE RECALLED AND HAD A LAWSUIT FILED AGAINST FORD FOR SELLING FAULTY VEHICLES.

Mileage: 57,000

Dec 2, 2020

MY TRANSMISSION IS GARBAGE. MY CAR SHAKES WHEN I ACCELERATE ESPECIALLY FROM A STOP. I TOOK IT TO A SHOP AND THEY CONFIRMED IT WAS THE TRANSMISSION AND THST IT WAS MADE WITH THE BAD TRANSMISSION. THEY SAID ME GETTING A NEW ONE IS POINTLESS BECAUSE THERE ISN'T A GOOD ONE MADE FOR THE 2017 FORD FOCUS BECAUSE FORD MADE IT THAT WAY KNOWING IT WAS BAD. ALSO I DON'T KNOW IF MY ADAS SYSTEM IS JUST NON EXISTENT OR WHAT BECAUSE I'VE NEVER HEARD IT EVER GO OFF BEFORE.

Nov 16, 2020

I FINANCED MY 2017 FORD FOCUS SE IN OCTOBER 2018. IT HAD 43,600 APPROX MI ON THE VEHICLE. AFTER DRIVING THE VEHICLE FOR A COUPLE MONTHS JUST TO WORK AND HOME (6 MI ONE WAY) MON - FRI AND WEEKEND ERRANDS IN TOWN, I NOTICED THE CAR STARTED HAVING A SHAKE WHEN I WOULD DRIVE AFTER COMING TO A COMPLETE STOP. MY DAD CAME AND GOT THE CAR TO HAVE A RECALL FOR THE FUEL FIXED AND THE DEALERSHIP REPLACED THE CLUTCH IN THE TRANSMISSION. HE ADVISED THIS WOULD HAPPEN AGAIN BECAUSE THERE IS NO PERMANENT FIX FOR THIS ISSUE. I HAVE HAD THE VEHICLE IN THE SHOP 2 MORE TIMES SINCE AND I HAVE 68,500 MI ON THE VEHICLE NOW. THE SHAKING IS WORSE THAN EVER AND I AM AFRAID TO DRIVE MY VEHICLE. I NEED FORD TO FIX THIS ISSUE PERMANENTLY. FORD HAS NOW TOLD ME THERE IS NO WARRANTY FOR THE VEHICLE BECAUSE I WENT 30 MI OVER AT THE TIME. I DO NOT KNOW WHAT TO DO. I FEEL THE DEALERSHIP FAILED TO DISCLOSE INFORMATION AND IS REFUSING TO ADMIT FORD HAS MADE A MISTAKE. WHAT IS MY RECOURSE? THIS SHOULD HAVE BEEN REPAIRED THE FIRST TIME, NOT A RECURRING ISSUE THAT PUTS ADDITIONAL STRESS AND FEAR. ISN'T COVID ALREADY CAUSING ENOUGH OF THAT? THE VEHICLE ACTS LIKE IT WANTS TO CUT OFF WHEN I HAVE TO STOP AND GO FORWARD DRIVING.

Mileage: 68,500

Nov 6, 2020

I PUT MY VEHICLE IN DRIVE AND IT WOULDN'T MOVE, IT FELT LIKE I WAS PRESSING ON THE GAS WHILE THE BRAKES WERE ON, THEN I WAS LEAVING A STORE WHEN MY VEHICLE WOULD NOT REVERSE AND A MESSAGE WOULD POP UP SAYING TRANSMISSION NOT IN PARK. IT FINALLY STARTED BUT WOULDN'T GO OVER 11 MILES THEN IT DROPPED DOWN TO 4 MILES. SO, I HAD PARKED IT AND WENT TO TURN IT BACK ON BUT IT WOULDN'T TURN ON, IT WAS LIKE MY BATTERY HAD DIED.

Mileage: 75,000

Nov 4, 2020

MY 2017 FOCUS CONTINUES TO SHIFT INTO NEUTRAL PERIODICALLY WHILE DRIVING. IT HAPPENS WHILE ACCELERATING. I HAVE BROUGHT IT IN 3 TIMES FOR THIS AND FOR THE SHUDDER/VIBRATION ISSUE WITH THE TRANSMISSION. IT NEUTRAL SHIFTS AT LEAST ONCE A WEEK. FORD COULD NOT REPLICATE THE ISSUE WITH THE NEUTRAL SHIFT AND WILL NOT FIX IT. THEY WILL ALSO NOT CORRECT THE SHUDDER / VIBRATION BECAUSE EVEN THOUGH THEY CONFIRMED THE SHUDDER, IT WAS STILL "WITHIN SPEC". 2 DAYS AFTER I PICKED IT UP FROM SERVICE FOR THE ISSUES, THE NEUTRAL SHIFT HAPPENED AGAIN AND I WAS NEARLY HIT BY ANOTHER CAR. I FEAR MY FIANCE WHO DRIVES THE CAR WILL GET INTO AN ACCIDENT BECAUSE OF THESE PROBLEMS THAT FORD IS NOT CORRECTING. I HAVE ALL THE PAPERWORK FROM THE FORD DEALER THE ISSUES WERE "CORRECTED" AT.

Mileage: 66,000

Nov 2, 2020

MY VEHICLE HAS ONLY 49000 MILES. I HAVE ALREADY HAD THE CLUTCH REPLACED PROBABLY AROUND 35000 MILES AND TCM UPDATED. HOWEVER, IT IS NOW SHUDDERING AGAIN AND WAS TOLD IT IS NOT UNDER WARRANTY EVEN THOUGH THE TRANSMISSIONS WITH THESE CARS WERE DEFECTED WHEN THEY WERE MADE

Mileage: 49,000

Oct 26, 2020

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND TRANSMISSION WARNING LIGHTS ILLUMINATED AND INDICATED THAT THE TRANSMISSION WAS HOT. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AS NEEDED AND WAS TOWED TO APPLE FORD LINCOLN APPLE VALLEY (7200 150TH ST W, APPLE VALLEY, MN 55124) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE CLUTCH AND TRANSMISSION WERE PREVIOUSLY REPLACED THREE TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 166,500.

Mileage: 166,500

Oct 22, 2020

TRANSMISSION SLIPPING CAUSING THE CAR TO SHUDDER WHEN TURNING RIGHT ONLY OCCASSIONALLY WHEN TURNING LEFT HAPPENS MORE OFTEN WHEN RAINING JUST UNDER 59500 MILES ON IT

Mileage: 59,400

Oct 20, 2020

MY 2017 FORD FOCUS TRANSMISSION WENT OUT.

Mileage: 86,000

Oct 19, 2020

THE CAR WAS FULLY STOPPED AT A RED LIGHT ON A STATE NUMBERED HIGHWAY. I PUT THE CAR INTO 1ST GEAR (MANUAL TRANSMISSION) AS USUAL AND GOT THE CAR MOVING. WHEN SHIFTING FROM 1ST TO 2ND THE CLUTCH PEDAL GOT STUCK FULLY ENGAGED TO THE FLOOR, NOT ALLOWING ME TO PUT THE CAR IN GEAR AND KEEP MOVING. I WAS ABLE TO FORCE THE CLUTCH TO DISENGAGE AFTER A FEW SECONDS AND GET THE CAR INTO 2ND GEAR. THE SAME ISSUE HAPPENED AGAIN GOING FROM 2ND TO 3RD. THE CLUTCH WAS BURNED IN THE PROCESS OF TRYING TO GET THE CAR MOVING UP TO SPEED AND IT TOOK THE ENTIRE NIGHT FOR THE SMELL TO DISSIPATE. I WAS ABLE TO GET HOME AFTER THAT AND TOOK THE CAR TO THE DEALERSHIP THE FOLLOWING MORNING. SINCE THE DEALER CANNOT RECREATE THE ISSUE, THEY WILL NOT DO ANYTHING FURTHER THAN A DIAGNOSTIC CHECK.

Mileage: 34,815

Oct 15, 2020

WHILE GOING FROM A STOP TO ACCELERATING, MY VEHICLE SHUTTERS AND WILL ATTEMPT TO STALL. I HAVE HAD THIS CAR ALMOST CAUSE MULTIPLE SERIOUS ACCIDENTS AND EVERY TIME I TAKE IT THE DEALERSHIP (5 TIMES) THEY TELL ME ITS THE MANUAL TRANSMISSION ASSEMBLY CLUTCH. THEY SAY THAT FORD IS AWARE OF THE ISSUE BUT THERE IS NO PERMANENT FIX FOR IT. I HAVE MYSELF AND 2 VERY YOUNG CHILDREN TO WORRY ABOUT WHILE DRIVING, NOT TO MENTION THE SAFETY OF OTHERS. ALSO WHILE DRIVING AT ANY STEADY SPEED, THE CAR WILL RANDOMLY REV UP SOMETIMES GOING FROM 2000 RPMS TO OVER 4000 RPMS.

Mileage: 46,000

Oct 14, 2020

JUST PURCHASED THIS VEHICLE AND IT ONLY HAD A LITTLE OVER 74,000 MILES. THE TRANSMISSION IS ALREADY SLIPPING AND FROM MY RESEARCH, THIS IS A COMMON, KNOWN ISSUE BY MANY FORD FOCUS OWNERS. WE TOOK THE CAR TO THE LOCAL FORD DEALERSHIP AND THEY WOULD ONLY REPAIR IT IF WE PAID OUT OF POCKET EVEN THOUGH THOUSANDS OF CUSTOMERS HAVE REPORTED SIMILAR ISSUES. WE CALLED FORD CUSTOMER SERVICE AND THEY WOULD NOT HELP EITHER.

Oct 13, 2020

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THE CLUTCH SHUDDERED WITHOUT WARNING WHILE DRIVING. THE CONTACT STATED THE VEHICLE WAS VERY DANGEROUS TO DRIVE. THE CONTACT TOOK THE VEHICLE TO ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, ST JOSEPH, MO 64506) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN CLUTCH ISSUE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE TO FILE A SAFETY COMPLAINT. THE FAILURE MILEAGE WAS 47,260.

Mileage: 47,260

Oct 7, 2020

2017 FORD FOCUS REQUIRED TRANSMISSION WORK AT 24,000 MILES. NOW, AT 28000 MILES I HAVE TO HAVE THE SAME TRANSMISSION WORK DONE AGAIN. CAR SHUDDERS WHEN GOING FROM STOP. IF I STOP ON A HILL I HAVE TO HOPE NO CAR IS BEHIND ME BECAUSE THE SECOND I TAKE MY FOOT OFF THE BRAKE THE CAR ROLLS BACK.

Oct 6, 2020

WHEN ACCELERATING, TYPICALLY FROM A STOPPED POSITION BUT NOT EXCLUSIVELY, THE TRANSMISSION SHUDDERS. THIS STARTED HAPPENING AT ABOUT 20K MILES AND I'M TOLD BY THE FORD DEALERSHIP "SOME SHUDDERING IS TO BE EXPECTED & CANNOT BE REPAIRED". I DISAGREE. THIS IS NOT TO BE EXPECTED AS NO OTHER VEHICLE I'VE OWNED DID THIS UNLESS THERE WAS A MECHANICAL PROBLEM.

Mileage: 20,000

Sep 22, 2020

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE CLUTCH WAS SLIPPING. WHILE RECEIVING AN OIL CHANGE, THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION LEAK COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO NOURSE CHILLICOTHE AUTOMALL (423 N BRIDGE ST, CHILLICOTHE, OH 45601, (888) 691-6167) AND THE CLUTCH KIT WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

Sep 21, 2020

I AM COMPLAINING ABOUT THE TRANSMISSION. AFTER OWNING IT THEY HAD TO REPLACE PRESSURE PLATES IN THE VHICLE AFTER 25K MILES. NOW IT HAS 50K MILES AND IS DOING THE EXACT SAME THING AGAIN. AFTER READING MANY FORUMS THERE CLEARLY IS A PROBLEM WITH THIS AUTOMATIC TRANSMISSION.

Mileage: 75,000

Sep 18, 2020

1) BATTERY WAS REPLACED. CORROSION SURROUNDING BATTERY & ALL PARTS OF BATTERY. TOOK THE CAR TO INSPECTION <2 MONTHS LATER AND CORROSION WAS JUST AS BAD. 2) HAVE TAKEN CARE IN EVERY 2-4 MONTHS SINCE PURCHASING NEW IN 2018. UPON ACCELERATION AND TURNING, CAR SHAKES AND STUTTERS. EACH TIME IT IS TAKEN IN, THERE IS NOTHING DONE BECAUSE "IT'S A KNOWN PROBLEM AND THERE'S NO FIX."

Sep 3, 2020

CAR TRANSMISSION SHUDDER WHEN ACCELERATING FROM STOP, DEALER SAYS ITS NOTHING WRONG WITH IT.

Mileage: 62,000

Sep 3, 2020

WHILE DRIVING TO WORK AS I PULLED OUT OF MY NEIGHBORHOOD MY RPMS BEGAN BEGAN DO RAPIDLY BOUNCE BETWEEN 0-6 AND THE GAS PEDAL DIDN'T RESPOND TO ANYTHING LIKE THE ENGINE WAS NOT RECEIVING ENOUGH FUEL. I STOPPED THE CAR, IN THE MIDDLE OF THE ROAD, PUT IN PARK AND THE ENGINE RETURNED TO A NORMAL IDLE. I BEGAN TO CONTINUE DRIVING TO TURN AROUND COME BACK HOME WORRIED ABOUT THIS ISSUE. ABOUT A HALF MILE LATER THE ENGINE COMPLETELY STALLED ON ME IN THE MIDDLE OF THE ROAD. THE CAR WOULD CRANK WITH NO START. THIS IS A HUGE SAFETY CONCERN. I HAD TO HAVE MY CAR TOWED TO THE LOCAL FORD DEALERSHIP AT BEACH FORD IN VIRGINIA BEACH, VA. AFTER THEIR TESTING I WAS TOLD THAT THE FUEL PUMP DRIVER MODULE (FPDM) NEEDS REPLACED AND THAT THE PART IS BACKORDERED WITH AN ESTIMATED DELIVERY DATE 2 WEEKS OUT. THE CAR ONLY HAS 23,500 MILES ON IT. THERE'S NO RECALL AT THIS TIME FOR FORD FOCUS STALLING ISSUE WHILE DRIVING WHICH IS A HUGE SAFETY CONCERN FOR A VEHICLE TO STALL WHILE TRAVELING DOWN A ROAD/HIGHWAY. THAT FACT DISGUSTS ME BECAUSE IT IS A KNOWN AND REOCCURRING PROBLEM AND NOTHING HAS CAME OF IT. I ALSO FIND IT INTERESTING THAT PEOPLE WITH THE SAME ISSUES HERE WERE RECOMMENDED TO REPLACE DIFFERENT PARTS. I'M CURIOUS TO SEE IF THIS FPDM WILL SOLVE THE PROBLEM OF STALLING IN THE MIDDLE OF THE ROAD.

Mileage: 23,500

Aug 20, 2020

THERE IS ONLY A LITTLE MORE THAN 90,000 MILES ON THE CAR AND THE TRANSMISSION NEEDS REPLACING. DEALERSHIP SAID THE INTERNAL GEARS WERE GRINDING DOWN.

Mileage: 90,000

Aug 18, 2020

THERE IS 2,800 DOLLARS WORTH OF WORK I'VE TAKEN IT IN TWICE FOR THE SAME THING IT COMES OUT WORSE EVERYTIME IT WAS BUILT IN DECEMBER 2016 IT LEAVES ME SITTING IN THE MIDDLE OF THE ROAD THEN DRIVES FINE IT'S CRAZY I NEED HELP IT HAS DUAL CLUTCH TRANSMISSION

Mileage: 80,974

Aug 11, 2020

THE VEHICLE'S TRANSMISSION DISENGAGES WHILE MAKING A LEFT TURN FROM A STOP. WHEN STARTING THE TURN, IT MOVES FORWARD THEN THE TRANSMISSION DISENGAGES AND THE CAR ROLLS FORWARD WITH THE ENGINE STILL RUNNING. WE HAVE TO PUT IT IN PARK, PUT THE WHEELS STRAIGHT, SHUT THE ENGINE OFF AND RESTART IT....IN THE MIDDLE OF THE ONCOMING TRAFFIC!!. IT HAS DONE THIS 4 TIMES SINCE WE GOT THE CAR. WHEN WE BROUGHT THE CAR IN (TWICE) FOR ANOTHER RELATED TRANSMISSION PROBLEM (DRY CLUTCH) WE INFORMED THE SERVICE ADVISORS AND THIER TECHS COULD NOT REPLICATE THE ISSUE OR OFFER ANY IDEA AS TO WHY THIS HAPPENS. THE CAR ALSO HAS A JERKING MOTION WHEN ACCELERATING. THE CAR HAS BEEN IN TWICE FOR THE THIS SAME REPAIR, CLUTCH REPLACEMENT ON AN AUTOMATIC, WITHIN 1 YEAR. FORD HAS ONLY EXTENDED THE WARRANTY FOR THIS PROBLEM ONLY UP TO THE 2016 MODEL YEAR EVEN THOUGH THE 2017 MODEL HAS THE SAME TRANSMISSION AND PROBLEM AS PREVIOUS YEARS.

Mileage: 65,000

Aug 6, 2020

THE TRANSMISSION IS SHUTTERING ON ACCELERATION FROM A STOP. THIS ISSUE HAPPENS IN ALL ROAD CONDITIONS.

Mileage: 61,660

Jul 29, 2020

THE CLUTCH IN THE TRANSMISSION HAS FAILED TWICE. IT CAUSES MY CAR TO JERK AND SHUDDER UPON ACCELERATION. I'VE ALMOST CAUSED ACCIDENTS BECAUSE OF THE JERKING.FORD DOESN'T HAVE A PERMANENT FIX FOR THIS.

Mileage: 46,000

Jul 21, 2020

THE CAR SHUTTERS WHEN ACCELERATING FROM A COMPLETE STOP. HAVE TAKEN IT TO THE DEALERSHIP AND FIXED IT AT LEAST 3 TIMES AND THEY SAY THERES NOTHING FOR ME TO DO BUT TO KEEP REPAIRING IT AND ONCE I DONT HAVE A WARRANTY THE MONEY WILL GO OUT OF MY POCKET.

Mileage: 15,000

Jul 17, 2020

WHEN STARTING FROM A STOPPED POSITION ON A STREET AND THE CAR BEGINS IN MOTION, IT HAS A SLUGGISH AND JERKY START. I TOOK THE CAR TO AN AUTO MECHANIC AND HE SAID IT NEEDED A NEW DUAL CLUTCH IN THE TRANSMISSION.

Mileage: 26,600

Jul 15, 2020

I HAVE HAD TRANSMISSION ISSUES SINCE PURCHASING THIS VEHICLE. THE TRANSMISSION SHUDDERS WHEN I ACCELERATE. IT ALSO SHUDDERS WHEN ACCELERATING AND TURNING SIMULTANEOUSLY. THIS SEEMS TO BE THE EXACT SAME ISSUE THAT AFFECTED FORD FOCUSES BUILT IN 2012-2016 VEHICLES. IT OCCURS MOSTLY WHILE ACCELERATING FROM A STOP. IT HAS OCCURED THROUGHOUT THE LIFE OF THE VEHICLE (CURENTLY ~20K MILES DRIVEN). THIS ISSUE IS STILL ONGOING.

Mileage: 20,000

Jun 26, 2020

THE CAR SHAKE WHEN DRIVING,AT TIMES THE PUT NEW CLICHES LAST YEAR BUT STILL DO IT BUT WHEN YOU TAKE IT BACK ,THE SAY IT DOESN'T SHOW A CODE .I BOUT THE CAR BRAND NEW 3 YRS. AGO AND I HAVE BEEN COMPLAINING OFF AND ON. THEY ARE AWARE OF THE PROBLEM,THEY WILL TELL YOU THAT,BUT IT HAVE TO SHOW A CODE,THAT WHY THEY REPLACED NEW CLICHES. BUT IS STILL DOING IT ALONE WITH A NOISY SOUND. THANK YOU *TR

Jun 25, 2020

MY CAR DROPS INTO NEUTRAL BETWEEN GEARS WHEN CHANGING GEARS AS I AM DRIVING, LEADING TO A LACK OF ACCELERATION. AT TIMES CAR LURCHES FORWARD AND SHIFTS JERKILY. THIS HAPPENS WHEN STARTING TO PULL OFF FROM A RED LIGHT AND IT HAS HAPPENED ON THE HIGHWAY GOING 65 MPH. *TR

Mileage: 6,000

Jun 11, 2020

TRANSMISSION IS SLIPPING. IT IS A 2017 AND THIS SHOULDN'T BE HAPPENING. OTHER 2017 FORD FOCUS' ARE UNDER RECALL FOR THIS BUT MY PARTICULAR CAR ISN'T FOR WHATEVER REASON. *TR

Mileage: 55,000

Jun 6, 2020

MY VEHICLE HAS STARTED EXCESSIVELY SHAKING WHEN TRYING TO ACCELERATE ON THE HIGHWAY. THE VEHICLE IS ONLY JUST ABOUT 56K MILES. THIS SHOULD NOT BE HAPPENING TO A 3 YEAR OLD VEHICLE. *TR

Mileage: 56,800

Jun 3, 2020

IT'S THE SAME TRANSMISSION THAT'S IN THE CLASS ACTION LAWSUIT AND I GOT THE SAME PROBLEMS IN MY 2017 FORD FOCUS SE AND FORD IS STILL TRYING TO CHARGE ME $2,600 TO REPAIR IT. BEEN WITHOUT A CAR FOR 3 MONTHS DURING THIS PANDEMIC, BUT AIN'T MISSED A PAYMENT SO PAYING FOR IT TO SIT OUT FRONT THE HOUSE. TOOK IT TO FORD AND SAID ITS CLUTCH ACTUATOR AND AGAIN $2,600. MY BATTERY DIED AND MY TRANSMISSION GOES OUT, BEATS ALL I EVER HEARD. *TR

Mileage: 108,000

May 15, 2020

GAS PEDAL GETS STUCK WHEN MOVING FORWARD. I HAVE TO GET UNDERNEATH THE PEDAL AND RETURN IT BACK TO NEUTRAL SPOT WITH MY TOES. ENGINE JERKS WHEN FUEL GETS TO 1/4 TANK. ONCE AFTER A TRIP TO THE GROCERY STORE, GAS PEDAL STAYED STUCK AFTER PLACING IT IN PARK. RPM'S WERE ABOVE 2000. *TR

Mileage: 5

May 15, 2020

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE MOVING OFF FROM A STOPPED POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

May 8, 2020

WHILE DRIVING MY CAR SPUTTERS WHILE ACCELERATING SOMETIMES THE ENGINE BOGS ALL THE WAY DOWN WHICH MAY CAUSE A REAR END COLLISION DUE TO THE ENGINE NOT BEING ABLE TO PRODUCE POWER DUE TO THE TRANSMISSION SPUTTERING. I BOUGHT THE CAR BACK IN 2017 BRAND NEW IN THE STATE OF MISSOURI AND A COUPLE WEEKS AFTER I GOT THE CAR I STARTED SEEING THOSE PROBLEMS I SPOKE WITH THE DEALER AND THEY TOLD ME IT WAS NOTHING THEY CAN DO ABOUT IT AT THIS TIME BECAUSE THERE IS NO PENDING RECALLS ON MY PARTICULAR VEHICLE RELATED TO MY DRIVETRAIN. I'VE HAD MY VEHICLE FOR 3 YEARS AND IT HAS APPROXIMATELY 28000 MILES ON IT THE VEHICLE STILL HAS A MANUFACTURER'S WARRANTY ON IT BUT I DON'T WANT TO BOTHER TAKING IT TO THE DEALER TO GET THE RUNAROUND HOW ABOUT WHAT IS POSSIBLY WRONG WITH THE VEHICLE. *TR

Mileage: 16,000

Apr 28, 2020

WHEN ACCELERATING THE CAR SHAKES AND SHUTTERS AND HAS CUT OFF BEFORE.

Mileage: 1

Apr 10, 2020

THE TRANSMISSION IN MY CAR IS SLIPPING. WHEN I PURCHASED THE CAR NEW OFF THE LOT, I WAS TOLD THE JERKING IN THE CAR WAS NORMAL FOR THE TYPE IT IS. IT HAPPENS WHEN YOU TRY TO ACCELERATE. I WAS TOLD TODAY THAT MY TRANSMISSION NEEDS TO BE REPLACED.

Mileage: 78,000

Apr 8, 2020

WHEN I GO TO TAKE OFF IT SHUDDERS REALLY BAD AND TRANS FEELS LIKE OTS SLIPPING

Mileage: 47,000

Apr 3, 2020

2017 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRANSMISSION. *LD THE CONSUMER STATED THE TRANSMISSION WOULD HESITATE AND VIBRATE WHEN IN STOP AND GO TRAFFIC. THERE WAS A GRINDING NOISE WHEN ACCELERATING FROM A STOP. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS

Mar 21, 2020

ON OUR WAY BACK FROM FLORIDA I SMELT BURNING COOLANT I LOOKED AND IT WAS LOW SO I FILLED IT UP AS WE WERE DOWN THE STREET FROM OUR HOUSE THE SMELL GOT WORSE I ATTEMPTED TO ACCELERATE AND THE CAR SHOOK, THE TRANSMISSION WARNING THEN CAME ON AND I LOST STEERING CONTROL AND POWER I PULLED OVER SAFELY AND TRIED TO RESTART THE VEHICLE AND WOULD NOT START. I POPPED THE HOOD AND THERE WAS COOLANT ALL OVER THE MOTOR AND TRANSMISSION. 2 HR LATER THE VEHICLE STILL WON'T EVEN TURN OVER.

Mileage: 75,000

Mar 17, 2020

I WAS ACCELERATING FROM A STOP SIGN WHEN THE CAR DIDN'T WANT TO GO FORWARD, THE RPMS JUST IDLED AS THE ENGINE REVVED BUT I COULDN'T DRIVE FORWARD, THEN THE VEHICLE LUNGES FORWARD, AS IF THE TRANSMISSION WAS STUCK IN NEUTRAL. AFTER IT JUMPED FORWARD IT BEGAN MAKING A TERRIBLE GRINDING NOISE AND LOST CONTROL, ALMOST DRIVING STRAIGHT INTO ANOTHER CAR. I THEN PROCEEDED TO PULL OVER AND TURNED OFF THE CAR, THEN IT MADE THESE LOUD CLICKING NOISES AND THE EMERGENCY TRANSMISSION LIGHT FLASHED RED AND SAID 'TRANSMISSION OVERHEATING, STOP AND TURN OFF THE ENGINE.' I LEFT THE CAR SIT FOR 2 AM HOUR, THEN WENT TO TURN IT ON AND IT WOULD NOT START. IT ONLY MADE THE TICKING NOISE AGAIN. AFTER TRYING TO START IT 3 TIMES, IT FINALLY TURNED ON, BUT CONTINUED TO GET STUCK AS THE CAR WOULD NOT MOVE EVEN THOUGH IT WAS IN DRIVE. THE NEXT DAY I TOOK IT TO THE DEALERSHIP BUT AS I LEFT MY HOUSE AND GOT ON THE FREEWAY, THE VEHICLE STARTED ROLLING BACKWARDS ON THE INCLINED ON-RAMP EVEN THOUGH IT WAS IN DRIVE. ONCOMING TRAFFIC SWERVED AROUND MY IMMOBILE CAR AS I PANICKED AND FLOORED THE GAS PETAL. IT FINALLY LUNGED FORWARD, SECONDS BEFORE A SEMI CAME BARRELING THROUGH THE LANE. I GOT IT TO THE DEALER AS IT FLASHED THE TRANSMISSION OVERHEATING LIGHT. THE CHECK ENGINE LIGHT WAS ON AS WELL EACH TIME. THE CAR HAD ALREADY BEEN SERVICED 4 TIMES PRIOR TO THIS, FOR TRANSMISSION ISSUES AND MULTIPLE RECALLS. EACH TIME I TOOK IT TO GET SERVICED, IT GOT WORSE. WHEN I FINALLY PICKED IT UP, I COULDN'T EVEN GET IT HOME BECAUSE IT BROKE DOWN HALF A MILE AWAY. THE DEALERSHIPS SERVICE DEPARTMENT REFUSED TO DO ANY REPAIRS TO THE VEHICLE EVEN THOUGH THE TRANSMISSION FAILED AND NEARLY KILLED ME. THEY PRINTED ME THE PAPERS STATING THE CLUTCH, ACTUATORS A & B, THE T/O BEARING, AND ANOTHER PART NEED TO BE REPLACED AND IT WILL COST ME $1800. IN OTHER WORDS, I HAVE TO PAY THEM JUST SO I DON'T DIE IN FORDS FAULTY CAR

Mileage: 70,192

Mar 17, 2020

MY 2017 FORD FOCUS IS SLIPPING INTO NEUTRAL AT VARIOUS SPEEDS, HESITATING TO FIND THE RIGHT GEAR, JOLTING FORWARD WILL DRIVING AND AT A STOP, LOSING POWER DUE TO SLIPPING INTO NEUTRAL, AND REVS UP TO SIX THOUSAND R.P.M.'S WHILE TRYING TO TAKE OFF FROM A STOP. IT HAS AN AUTOMATIC TRANSMISSION IN ORDER FOR MY WIFE TO TRANSPORT THE KIDS TO AND FROM SCHOOL.

Mileage: 82,000

Mar 15, 2020

CONSTANT SHUDDER NOISE AND HAS BEEN REPLACED 3 TIMES AND I WAS TOLD 'I HAD THE BEST LATEST AND GREATEST CLUTCH IN MY CAR.' I OWN MY CAR NOW AND I DON'T WANT IT. EVERY TIME YOU EXCEL FROM A STOP THE NOISE IS PRESENT.

Mileage: 1,500

Mar 5, 2020

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND RANDOMLY DECELERATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS MO) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE TRANSMISSION CLUTCH WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THE CLUTCH WAS REPLACED ON THREE SEPARATE OCCASIONS. RECENTLY WHILE OPERATING THE VEHICLE THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000.*DT*JB*DT*TP

Mileage: 75,000

Feb 25, 2020

MY CAR HAS A HARD TIME SHIFT AUTOMATICALLY AND MAKES A GRINDING NOISE AND VIBRATES WHEN SHIFTING GEARS. IT ALSO FALLS OUT OF PARK A LOT WHEN ON AN INCLINE AND STARTS TO ROLL BACKWARD. I NEARLY HIT A CAR BEHIND ME BECAUSE OF THIS AND THE INCLINE WASN'T STEEP. I FOUND OUT THAT THE 2016 MODELS HAD THE SAME ISSUE BECAUSE OF THE DSP6 TRANSMISSION. I ALSO HAVE ISSUES WITH THE EVAP CANISTER NOW WHICH IS CAUSING MY CAR FUEL EMISSION ISSUES AND PERFORMANCE.

Feb 19, 2020

THE CAR HESITATES WHEN ACCELERATING AND THEN LURCHES FORWARD WHEN IT FINALLY ENGAGES. THE CAR VIBRATES AND SHUTTERS AND FEELS LIKE IT IS GOING TO STALL. WHEN I CHANGE LANES ON THE FREEWAY IT DOES NOT RESPOND AND FEELS LIKE THE ENGINE IS REVVING AND THEN IT KICKS IN AND JUMPS FORWARD. THIS ALSO HAPPENS WHEN I AM SITTING IN TRAFFIC. I HAVE TO GIVE LOTS OF ROOM IN FRONT OF ME BECAUSE WHEN I PRESS THE ACCELERATOR IT DOESN'T GO AT FIRST AND THEN LURCHES FORWARD. I'M AFRAID OF GETTING IN AN ACCIDENT. SOMETIMES WHEN I TURN CORNERS IT ALSO SHAKES AND FEELS LIKE IT IS GOING TO STALL. I HAVE HAD THE CLUTCH/TRANSMISSION REPLACED THREE TIMES SO FAR IN THE 28 MONTHS OF OWNERSHIP. FORD REFUSES TO BUY MY CAR BACK EVEN THOUGH THEY KNOW IT IS DEFECTIVE.

Mileage: 22,000

Feb 9, 2020

RECALL 18S32 I AM RESPONDING ON BEHALF OF [XXX] WHO HAS BEEN MY SONS GIRLFRIEND FOR 16 YEARS. THE CAR WAS TAKEN TO COLLEY FORD, 1945 AUTO CENTER DR. GLENDORA CA DECEMBER 19,2018 FOR THE RECALL. THE DEALER REPROGRAMMED PCM CLEARED ALL CNDTCS. PARTS WERE NOT AVAILABLE AT THAT TIME. THE CAR WAS RETURNED TO COLLEY FORD ON NOVEMBER 11, 2019 FOR THE SAME PROBLEM. COLLEY FORD STATED THEY CAN NOT REPAIR THE CAR UNDER WARRANTY SINCE UNDER THE VIN IT SHOWS A REPAIR WAS ALREADY DONE. TO DATE FORD HAS NOT SENT [XXX] A PARTS ARE AVAILABLE NOTICE. SEE ATTACHED DOCUMENTS. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 46,205

Feb 3, 2020

A FEW MONTHS AGO, MY CAR STARTED TO SHAKE (IN A JERKING, FORWARD AND BACK MOTION), AND STRUGGLE TO ACCELERATE. IT WOULD MAKE THIS NOISE, LIKE GEARS GRINDING. I TOOK IT TO THE DEALERSHIP TO GET IT FIXED UNDER WARRANTY, AND THEY REPLACED THE CLUTCH. FOR ABOUT A WEEK, IT WAS FINE. THEN IT STARTED TO DO THE SAME THING AGAIN. IT WILL JERK BACK AND FORTH WHEN I ACCELERATE FROM A COMPLETE STOP (AT A STOPLIGHT FOR EXAMPLE). RECENTLY, I HAVE BEEN LOSING GAS VERY QUICKLY BECAUSE IT WILL GO ALL THE WAY PAST 4RPMS JUST TO GET FROM 0-20MPH. I'M NOT SURE IF THE WARRANTY IS STILL ON IT, BUT IT ONLY HAS 12,000 MILES ON IT. I HAVE ONLY MADE ONE VERY BIG TRIP WITH IT, TO KANSAS AND BACK TO VIRGINIA. IT DOES THIS OFF AND ON EVERY SINGLE TIME I DRIVE IT. I HAVE TO DRIVE ANYWHERE FROM 25 MINUTES TO AN HOUR FOR WORK, SO THIS IS REALLY NOT CONVENIENT TO HAVE. MULTIPLE TIMES I WAS WORRIED IT WOULD BREAK DOWN AS I STRUGGLED TO KEEP IT FROM OVERDOING ITSELF WHILE ACCELERATING. A FEW TIMES, I COULD SMELL SOMETHING LIKE EXHAUST IN THE VENTS. THIS HAS BEEN HAPPENING OVER THE COURSE OF 6 MONTHS AND HAS ONLY GOTTEN WORSE, EVEN AFTER TAKING IT TO THE DEALERSHIP, AND HAVING THEM TELL ME IT WAS "FIXED."

Mileage: 10,000

Feb 2, 2020

OUR CAR WAS LOOKED AT JULY 2019 AND THE RECALL WAS NOT FIXED BUT THEY KNEW ABOUT IT FROM YOUR RECORDS. AND WE HAVE BEEN HAVING TROUBLE ON ACCELERATING SPITTING AND SPUTTERING AND TODAY ME AND MY FAMILY WERE OUT SHOPPING AND WE WERE DRIVING OUT OF THE PARKING LOT AND THE CAR JUST WOULD NOT GO THE GAS WAS NOT WORKING WE COULDNT MOVE AND WE TURNED IT OFF AND STARTING DRIVING AGAIN AND THE SAME THING HAPPENED AND THE CHECK ENGINE LIGHT WAS ON AND IT WASNT ON BEFORE THIS. I AM VERY MAD THAT THIS RECALL WAS OVER LOOKED BECAUSE MY FAMILYS LIFE COULDNT HAD BEEN TAKEN IF THIS HAPPENED ON A FREEWAY OR INTERSTATE. SO WE HAD TO PAY FOR A TOW TO THE DEALERSHIP JOHNSON CITY FORD, TN 37602 AND THEY WERE CLOSED TODAY BUT TOMORROW I AM GOING TO CONFRONT THEM ABOUT THIS AND IM REACHING OUT TO U GUYS TO INSURE THIS WILL GET FIXED OF NO CHARGE AND FIXED RIGHT! THANK U.

Mileage: 64,000

Jan 27, 2020

VEHICLE SHUTTERS WHEN UP SHIFTING AND DOWNSHIFTING. IT DOES NOT TRANSITION SMOOTHLY FROM GEAR TO GEAR. ALSO, IT WILL DOWNSHIFT AT HIGH SPEEDS INCREASING THE RPMS DRASTICALLY!

Jan 25, 2020

WHENEVER GOING FROM ONE LOW GEAR UP TO ANOTHER, IF YOU ARE NOT DRIVING IT LIKE YOU STOLE IT IT BEGINS TO SHAKE AND GRIND GEARS. THIS OCCURS WHEN DRIVING ON ANY ROAD AND DOES HAPPEN IF YOU ARE TURNING. AFTER PURCHASING THIS CAR, INITIALLY IT WAS NOT AS BAD. BUT THE MORE IT HAS BEEN DRIVEN, THE WORSE THE PROBLEM HAS GOTTEN. I KNOW THIS IS NOT ONLY MY CAR ACTING THIS WAY BECAUSE I KNOW A FRIEND WHO HAD THE SAME PROBLEM AND THEY WERE THE ONES WHO TOLD ME TO DRIVE IT LIKE A STOLE IT.

Mileage: 42,000

Jan 20, 2020

CAR ALMOST STALLS FROM STOP TO GO IN FIRST GEAR. AND THE ENGINE RATTLES WHEN COMING TO A STOP.

Mileage: 12,000

Jan 5, 2020

CAR HAD PROBLEMS WITH DRIVER SEAT NOT CLOTHING IN RIGHT AND SOMETIMES MOVES BACK WHILE DRIVING. SEATBELTS DO NOT WANT TO CLICK RIGHT AND HAVE TO PUSH IN MULTIPLE TIMES BEFORE YOU CAN FASTEN BELTS. WHILE TRYING TO ACCELERATE THE TRANSMISSION STALLS AND JERKS FORWARD AND VEHICLE SOMETIMES SHAKES WHILE DRIVING. DOES NOT WANT TO PICK UP SORRY EITHER.

Mileage: 2,100

Jan 2, 2020

THERE WAS A RECALL 18S32 CAMPAIGN FUEL TANK DEFORMATION ISSUED LATE 2018. THE PCM SYSTEM WAS NOT ADEQUATELY DETECTING A STUCK OPEN CANISTER PURGE VALUE. ON AUGUST 24TH, 2019 I TOOK MY VEHICLE TO GET THE RECALL REPAIR DUE TO STALLING WITHOUT NOTICE AND DANGEROUS IN DRIVABILITY CONCERNS. ON AUGUST 25TH, THE FOLLOWING DAY, I HAD THE VERY SAME EXACT SYMPTOMS. I TOOK IT TO PEPBOYS TO DIAGNOSE, AND THE SAME CODES WERE POPULATING FOR THE RECALL. PEPBOYS ADVISED TO TAKE IT BACK TO A DEALER. I THEN TOOK IT TO ANOTHER FORD DEALERSHIP ON OCTOBER 22ND FOR A SECOND OPINION, AND THEY STATED THAT THE CANISTER PURGE VALVE WAS STICKING. ON OCTOBER 24TH, THE VEHICLE WAS RETURNED BACK TO ME AND WITHIN A COUPLE OF HOURS SAME SYMPTOMS. ON NOV 5TH, 2019, I WAS ADVISED THE CANISTER PURGE VALVE WAS REPLACED AFTER THE PARTS WERE ON BO FOR 2-3 WEEKS. HOWEVER, CAR STARTED DRIVING THE VERY EXACT WAY FOLLOWED BY SERVICE ENGINE LIGHT AND TRANSMISSION OVERHEATING WARNING. ADDITIONALLY, THE CAR DID NOT ACCELERATE WHEN ATTEMPTING TO MAKE A LEFT TURN AND A DIESEL HAD TO SWIFTLY HIT ON THEIR BREAKS TO PREVENT CRASHING INTO ME. THE VEHICLE WAS RETURNED BACK ON THE 8TH OF NOVEMBER, HOWEVER, DEALERSHIP STATED THEY WERE UNABLE TO DUPLICATE CONCERN. ON NOVEMBER 13, THE VEHICLE WAS PICKED UP AND ON NOVEMBER 14TH I HAD TO TAKE IT BACK DUE TO THE SAME ISSUES. ON NOVEMBER 30, I WAS ADVISED THAT THEY NOTICE A CLUTCH SLIPPING, VEHICLE REV HIGH WHEN TRYING TO REVERSE OR ACCELERATE. HOWEVER, VEHICLE OPERATING AS DESIGN. THIS IS NOT THE CASE. AFTER 6 ATTEMPTS IN TRYING TO RECTIFY THIS ISSUE, IT IS NOT. MY SAFETY IS A CONCERN HERE AS THE VEHICLE IS NOT OPERATING AS DESIGN AND CURRENTLY REMAINS AS IS.

Mileage: 66,690

Dec 27, 2019

ONGOING ISSUE WITH THE TRANSMISSION SHUDDERING WHEN IT IS WARM. ALSO, THE TRANSMISSION SLIPS OUT OF GEAR MOMENTARILY OCAASIONALLY WHEN IN REVERSE CAUSING SAFTEY ISSUE. HAVE TAKEN TO BLUEBONNET FORD, AND THEY STATE IT IS AS DESIGNED. I CALLED JORDAN FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT THE TRANSMISSION ISSUES WITH THE FORD FOCUS. THIS HAS BEEN ONGOING SINCE APRIL 2018, ABOUT 10 MONTHS AFTER PURCHASE.

Mileage: 10,400

Dec 22, 2019 Crash

SHORTLY AFTER I BOUGHT THIS CAR. I NOTICED ORIGINALLY LAST OF POWER DURING ACCELERATION AND LATER IT WOULD DO A COMBINATION OF LAST OF POWER AT TIMES AND LUNGING WHEN THE AUTOMATIC TRANSMISSION WOULD SHIFT GEARS(AUTOMATICALLY). EVENTUALLY, FRONTIER FORD(DEALERSHIP) REPLACED THE CLUTCH N A FEW OTHER MINOR ITEMS RELATED TO THE CLUTCH. THE PROBLEMS THE SAME ISSUES CONTINUE TO OCCUR. I FINALLY FILED A COMPLAIN WITH THE BBB, IT APPEARS THE DEALERSHIP SIMPLY NEVER RETURNED THEIR CALLS OR EMAILS AND THAT CASE WAS CLOSED. NEXT I CONTACTED THE SJ BUREAU OF AUTOMOTIVE REPAIR. THEIR DETERMINATION WAS THAT FORD FIESTAS AND FOCUS MODELS WERE NOTORIOUS FOR SERIOUS TRASMITION PROBLEMS. IT IMPLIED THAT IT WAS A FEATURE NOT A BUG BECAUSE EVENTHOUGH THE SJ BAR KNEW OF THESE SERIOUS ISSUES THEY TOOK NO ACTION. I STARTED NOT DRIVING THE CAR AS MUCH LOOKING INTO HOW I COULD GET THE MANUFACTURER TO BUY BACK THIS UNRELIABLE DANGEROUS CAR. I AM EN EXPERIENCED DRIVER SO I AVOIDED ACCIDENTS WHEN THE CAR WOULD MALFUNCTION, HOWEVER THE NIGH OF 11/06/19 AT ABOUT MIDNIGHT MY DAUGHTER TOOK THE CAR WITHOUT PERMITION AND WHEN THE CAR LUNGED FOWARD (AS IT WOULD DO WHILE SHIFTING GEARS AUTOMATICALLY) DURING A STREET TURN, SHE LOST CONTROL OF THE CAR AND CRASHED INTO 2 PARKED CARS. THE AIRBAGS DIDNT DEPLOY AND THE SEATBEALT DIDNT LOCK RESULTING IN HER GETTING A CONCUSION AND A PRETTY BLOODY MOUTH AS HER HEAD HIT THE STEERING WHEEL(THESE 2 DEFECTS WERE UNKNOWN TO ME PREVIOUSLY). HAVING TO DO MONTHLY PAYMENTS ON THIS UNSAFE, UNRELIABLE CAR HAD LOTS OF NEGATIVE RIPPLE EFFECTS IN MY FAMILY'S LIFE CULMINATING IN MY DAUGHTER BEING INJURED BY WELL KNOWN DEFECTS BY FORD. IT IS MY UNDERSTANDING THAT THERE IS EVEN CLASS ACTION LAWSUITS FOR FIESTA AND FOCUS CARS BUT I TRUELY DONT KNOW HOW ANY OF THAT WORKS. MY HOPE HERE IS THAT AT A MINIMUM THESE COMPLAINS CAN HELP GET THESE DANGEROUS CARS OFF THE ROAD.

Dec 19, 2019

I BOUGHT A BRAND NEW 2017 FORD FOCUS AND HAVE HAD IT IN THE SHOP 6 TIMES FOR AN ERROR CODE OF P0299 TURBO/SUPER CHARGER UNDERBOOSTER GOING OFF. THE ENGINE IS LOSING POWER WHEN IT STARTS ACTING UP AND TO PROTECT THE CAR IT SHUTS DOWN THE UNDERBOOSTER. I HAVE ALMOST BEEN REARENDED SEVERAL TIMES AND MY VERY PREGNANT DAUGHER IN LAW AND I WERE ALMOST T-BONED DUE TO THE PROBLEM AS WE WETE MAKING A LEFT TURN OUT OF MY NEIGHBORHOOD ONTO A BUSY STREET. WHEN TAKING IT INTO THE SHOP LOU FUSZ CHESTERFIELD HAS TOLD ME SEVERAL TIMES THEY WERE NOT ABLE TO FIND AN ISSUE WITH THE CAR OR DUPLICATE THE PROBLEM. BECAUSE THE CHECK ENGINE LIGHT WOULD ALARM AND WHEN YOU TURN THE CAR OFF THE CODE RESETS ITSELF. I HAVE ASKED FORD TO WORK WITH ME TO REPLACE THE VEHICLE AND THEY JUST SAID THEY COULD DO NOTHING BECAUSE I HAD 18 MONTHS DUE TO THE LEMON LAW IN MISSOURI.

Mileage: 40,000

Dec 17, 2019

AUTOMATIC TRANSMISSION IS STUTTERING UPON ACCELERATION, SOMETIMES IDLES BELOW 1000 RPM WHEN STATIONARY, AND SHIFTS ROUGH WHEN DRIVING. PRETTY MUCH THE SAME TRANSMISSION PROBLEMS THAT THE OLDER MODELS WITH THE SAME TRANSMISSION HAD.

Mileage: 45,500

Dec 11, 2019

THIS STARTED ABOUT TWO WEEK AFTER WE BOUGHT THE CAR. THE CAR HAD 18890 MILES ON IT WHEN WE BOUGHT IT ON 10/23/2019.THE CAR WILL SLIP IN TO NEUTRAL BETWEEN SHIFTS AND WILL NOT GO OVER 45MILES AN HOUR. SOMETIMES IT WILL NOT GO OVER 25 MILES AN HOUR.

Mileage: 19,400

Dec 10, 2019

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE DID NOT SHIFT PROPERLY AND SHOOK FORCEFULLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN (LOCATED AT 2055 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 250-5750) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

Dec 6, 2019

WHEN I FIRST PRESS THE GAS IT SHUDDERS AND TAKES A WHILE TO TAKE OFF. ALSO, IT DOESN'T ACCELERATE WELL AT ALL.

Mileage: 5,000

Nov 29, 2019

POWER LOSS TO DRIVE WHEELS STARTING FROM STOPS MAKES VEHICLE FEEL UNSAFE IN TRAFFIC. DUAL CLUTCH POWERSHIFT TRANSMISSION SHUDDERS, SLIPS, AND SOMETIMES CLUNKS IN FIRST & INTO SECOND GEARS UNDER NOMINAL ACCELERATION. VEHICLE HAS ONLY 22,000 MILES. FORD FOCUS DUAL CLUTCH POWERSHIFT TRANSMISSION PROBLEMS REMAIN. AND THIS IS THE SECOND TRANSMISSION REPLACED BY FORD AT ONLY 17,000 MILES.

Mileage: 22,000

Nov 24, 2019

BOUGHT THIS VEHICLE ON OCTOBER 28 2019 AND THE NEXT DAY THE CAR STALL AND WAS ALMOST HIT FROM BEHIND WHILE CARRING A PATIENT I WAS DRIVING TO THE DOCTORS OFFICE ON OCTOBER 29 2019 TOOK CAR BACK THEY SAID THEY HAD FIX THE ISSUE THEN THE NEXT DATE IT RAIN IT ALL GOT WET ON THE PASSAGER SIDE TOOK TO DEALSHIP THEY HAD THE CARE SINCE NOV 4 PICK UP ON NOV 22 AND CAR STILL HAS SAME ISSUE AND IT WAS STATIONARY WHEN GETTING WET AND IN MOTION WHEN IT STALL AND IT IS A RISK BECAUSE I CARRY PATIENTS IN MY CAR EVERY DAY IT MY JOB AND DEALSHIP HAS YET TO GIVE ME PAPER INVOICE ON REPAIRS DONE TO CAR AND I CALL THEM AND SPEAK WITH THEM THEY SAY IM GOING TO CALL YOU BACK AND THEY DONT ITS SAMES FORD DEALSHIP IN KINGSVILLE TEXAS AND I DO HAVE VIDEO ON THE DAY IT WAS GETTING WET IN SIDE AND YOU CAN SEE HOW THE WATER WAS DRIPPING

Mileage: 59,000

Nov 22, 2019

I HAVE FELT ON SEVERAL OCCASIONS THE CAR SHAKE AND SEEM TO STRUGGLE TO TAKE OFF FROM A STOP TO GO. SEEMS TO INCREASINGLY GET WORSE

Mileage: 24,000

Nov 1, 2019

CAR STARTED HAVING TRANSMISSION PROBLEMS, JERKING AND PROBLEMS WITH SHIFTING INTO A GEAR. IT DOES THIS WHILE DRIVING AND I DRIVE FOR LYFT AND UBER AND IT HAS SCARED CUSTOMERS . I'M SCARED FOR MY SAFETY AND OTHERS. THERE IS A RECALL ON EXACT SAME CAR BUT OURS WAS NOT IN THE 'MANUFACTURE GROUP ONLY CERTAIN CARS. FORD KNOWS OF THESE PROBLEMS BUT THEY JUST DON'T CARE .. THIS CAR IS ONLY 2 YEARS OLD .

Mileage: 44,397

Oct 22, 2019 Crash

BESIDE THE TWO SAFETY RECALLS 18V-735 AND 19V-515 THERE IS ANOTHER ISSUE WITH THE CAR WHICH WHEN IT RAINS ALL THE RAIN WATER PENETRATES THE BACK DOOR OF THE CAR AND IT STAYS THERE FOR A LONG PERIOD OF TIME DUE TO THE POOR DESIGN OF FORD MOTOR COMPANY AND ITS NEGLIGEANCE AND FRAUD. I BELIEVE THIS ISSUE MIGHT BE A SAFETY RISK AND IT SHOULD BE INVESTIGATED. AFTER THE RECALLS AND THE POOR REPAIRS THE CAR STILL UNSAFE TO DRIVE BECAUSE THE TRANSMISSIONS PROBLEM IS IRREPARABLE WHICH MEANS THIS CAR WILL NEVER BE SAFE TO DRIVE AND EVERYDAY I DRIVE IT TO WORK WHENEVER I STOP IN A HILL AT A TRAFFIC LIGHT OR STOP SIGN I HEAR NOISE COMING FROM THE TRANSMISSION AND IF IT HAPPENED THAT I STOPPED SUDDENLY IN THE MIDDLE OF THE HILL DUE TO TRAFFIC THE CAR LOSSES ITS POWER AND BARELY MOVES FORWARD ( LOSS OF POWER DUE TO FAULTY TRANSMISSION)THIS ISSUE CAUSED ME AN ACCIDENT EARLY THIS YEAR WHEN THE CAR LOST POWER UP HILL IN MY NEIGHBORHOOD . THE CONCLUSION IS MY CAR AND ALL 2017 FORD FOCUS ARE NOT SAFE TO DRIVE . I BELIEVE THAT FORD MOTOR COMPANY AND THE DEALER WHO SOLD ME THIS GARBAGE CAR DECEIVED ALL OF US AND COMMITTED A BIG FRAUD . I THINK IT IS TIME FOR THE GOVERNMENT TO OPEN AN INVESTIGATION AND FORCE THEM BY LAW TO BUY THEIR GARBAGE CARS BACK . UNTIL THIS MOMENT I STILL BELIEVE THAT THERE IS NO ONE ABOVE THE LAW. THANK YOU FOR READING MY COMPLAINT .

Mileage: 14,000

Oct 17, 2019

THE VEHICLE IS EXHIBITING THE SAME ISSUES AS HAVE BEEN DOCUMENTED ON 2012-2016 FORD FOCUS MODELS EQUIPPED WITH THE INFAMOUS DPS6 TRANSMISSION (CONSULT DETROIT FREE PRESS COVERAGE ON THE DPS6 SITUATION, EXAMPLE HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/09/13/FORD-FOCUS-FIESTA-TRANSMISSION-CLASS-ACTION-STALLED-DPS-6/2312926001/). DURING GENTLE ACCELERATION FROM STOP, THE VEHICLE FREQUENTLY WILL SHUDDER VIOLENTLY DURING ACCELERATION, AS IF THE TRANSMISSION IS HUNTING BETWEEN GEARS. THIS DOES NOT OCCUR AT HIGHWAY SPEEDS, OR DURING ACCELERATION WHEN THE CAR IS ALREADY IN MOTION AND AT NORMAL DRIVING SPEEDS (35-40MPH). AT TIME OF PURCHASE, I WAS TOLD THE 2017 MODELS DID NOT HAVE THE DPS6 UNIT. AFTER A PREVIOUS INCIDENT, IT WAS TAKEN TO JOHN BLEAKLEY FORD IN LITHIA SPRINGS GA (NOW KNOWN AS LITHIA SPRINGS FORD, AND THE DEALER FROM WHICH THE VEHICLE WAS PURCHASED), WHERE THE SERVICE ADVISOR NOTED THAT THE TRANSMISSION WAS INDEED EXHIBITING SIMILAR BEHAVIOR, BUT FOR A DIFFERENT REASON. THE REPAIR LASTED A FEW MONTHS BEFORE STARTING AGAIN A FEW MONTHS AGO. I BELIEVE I HAVE A VEHICLE THAT HAS A DPS6, OR THAT THIS REDESIGNED TRANSMISSION HAS A NEAR-IDENTICAL DESIGN FAULT TO THE DPS6, AND THUS THE VEHICLE SHOULD BE RECALLED OR DEEMED DEFECTIVE.

Mileage: 36,500

Oct 17, 2019

THE TRANSMISSION SHUDDERS AND VIBRATES WHILE CHANGING GEARS, ALSO HESITATES WHILE CHANGING GEARS, MAKES CHATTERING NOISES WHILE CHANGING GEARS AND IS SLOW TO ACCELERATE AT TIMES. FORD HAS ALREADY CHANGED THE CLUTCH AND IT SEEMED TO SOLVE THE PROBLEM, HOWEVER IT IS NOW DOING THE SAME THING.

Mileage: 15,500

Oct 15, 2019

CAR HAS 75,000 MILES. BOUGHT BRAND NEW. I COMMUTE TO WORK WHICH IS 120 MILE ROUND TRIP. MY HOUSE IS ABOUT 1 MILE FROM THE INTERSTATE. AFTER ABOUT 20,000 MILES I WOULD NOTICE SOME HESITATION WHEN THE VEHICLE WOULD SHIFT FROM 1ST GEAR TO SECOND GEAR. THIS WOULD ONLY BE AFTER MY COMMUTE AND GOING FROM THE STOP AT THE END OF THE EXIT. AFTER MY EXITS BOTH FROM WORK AND HOME THE VEHICLE WOULD ONLY NEED TO SHIFT ONCE FROM 1ST TO SECOND GEAR UNTIL I WOULD ARRIVE TO MY DESTINATION. RECENTLY WITHIN THE LAST 15,000 MILES IT'S NOTICEABLY WORSE. NOW I HAVE TRANSMISSION FLUID SITTING IN MY DRIVEWAY. I WILL BE GETTING AN OIL CHANGE AT THE DEALERSHIP SOON AND WILL SAY SOMETHING ABOUT IT.

Mileage: 20,000

Oct 14, 2019

CAR VIBRATES WHEN ACCELERATING IN LOWER GEARS-GOING FROM STANDSTILL TO 1ST GEAR EXPERIENCES A SEVERE VIBRATION.

Mileage: 8,000

Oct 10, 2019

THE TRANSMISSION SUFFERS FROM A MAJOR SHUDDER AND DROP IN POWER BETWEEN 1ST AND 2ND GEAR, JUST LIKE THE PREVIOUS FOCUS ISSUES. THERE IS A TERRIBLE UP-SHIFT DELAY, AND A DOWNSHIFT DROP AND JERK. THERE IS A LOSS OF POWER CONSISTENTLY, WHEN DRIVING, ESPECIALLY WHEN WARM. THE FORD DEALER REFUSES TO ADMIT THERE ARE ANY PROBLEMS WITH THE VEHICLE AND REFUSES TO HONOR THE WARRANTY AND REBUILD/REPLACE THE TRANSMISSION. THE VEHICLE DROPS POWER WHEN SITTING AT A STOP LIGHT, WHEN STARTING MOTION, THERE IS A GRINDING AND MAJOR GRUMBLE AS IF THE TRANSMISSION/ENGINE IS GOING TO FALL OUT OF THE CAR. THE FORD DEALER KEEPS SAYING THERE IS NOT A PROBLEM AND REFUSES TO ADDRESS THE ISSUES, JUST LIKE THEY DID WITH THE PREVIOUS FOCUS.

Mileage: 25,000

Oct 7, 2019

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING AND THE VEHICLE SHUDDERED AND SHOOK WHEN ACCELERATING FROM BRAKING OR STOPPING. MCFARLAND FORD SALES INC. (151 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-5953) PERFORMED SEVERAL ROAD TESTS AND COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE PERFORMED UNDER THE PARAMETERS OF WHAT WAS ACCEPTABLE TO THE MANUFACTURER. THE MANUFACTURER ONLY CONFIRMED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO NHTSA. THE DEALER OFFERED TO REPAIR THE VEHICLE UNDER THE POWER TRAIN WARRANTY, BUT WOULD NOT EXTEND THE WARRANTY TO 80,000 MILES IF A RECALL WAS ISSUED. THE CURRENT WARRANTY WAS FOR 60,000 MILES. THE CONTACT EXPRESSED CONCERN OF WHETHER SHE COULD TRUST THE DEALER. THE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

Oct 3, 2019

WHILE I'M DRIVING ON FREEWAY OR REGULAR HIGHWAY THE CAR JUST DIES OUT FOR NO APPARENT REASON ALMOST GOT INTO A BAD WRECK BECAUSE OF IT HAD TO COAST IT OFF THE ROAD OUT OF WAY FROM TRAFFIC SO I WOULDN'T GET HIT IT'S DONE THIS MORE THEN ONCE TOOK IT IN AND THEY RESET THE COMPUTER IT WAS OK FOR 2 DAYS THEN DID THE EXACT SAME THING JUST DIED WHILE I WAS DRIVING ON THE HIGHWAY THE WHOLE CAR TURNED OFF SO HAD TO PUT IN PARK AND THEN START TOOK A FEW TIMES TO START THEN FINALLY STARTED AND LEFT BUT THIS KEEPS HAPPENING DEFINITELY NOT GOOD FOR VEHICLE THAT ONLY HAS 44 THOUSAND MILES ON IT .

Mileage: 44,356

Oct 2, 2019

TRANSMISSION GEARS ARE ROUGH, SLIPPING, JERKS A LITTLE AND TRANSMISSION OVERHEATS AND CAN'T DRIVE. LOOSES POWER WHEN DRIVING. THERE IS A RECALL FOR THIS VEHICLE BUT I WAS TOLD ONLY THE CARS THAT IN A MANUFACTURED AREA OR A GROUP ARE IN RECALL. MAKES NO SENSE BECAUSE WE HAVE THE EXACT SAME CAR THAT IS BEING RECALLED AND WE WEREN'T IN THAT GROUP OR MANUFACTURED AREA SO OUR VEHICLE WON'T BE REPAIRED. SOMETHING IS SERIOUSLY WRONG WITH THIS WHOLE ISSUE. IT'S THE SAME PROBLEM AS THE ONES IN GROUP THAT ARE BEING RECALLED. WHY ISN'T OUR CAR BEING RECALLED, IT'S A SAFETY ISSUE ALSO... THIS SEAMS VERY WRONG. OUR CAR IS ONLY TWO YEARS OLD AND WE DON'T HAVE THAT KIND OF MONEY TO FIX ON OUR OWN...

Mileage: 80,000

Sep 29, 2019

2017 FORD FOCUS TITANIUM. DALLAS, TX. ENGINE MISSES WHEN ACCELERATING. WHILE DRIVING DOWN A 2 LANE FARM TO MARKET ROAD WHICH I DRIVE TWICE A DAY AT THE LEAST- THE CAR STARTED SLOWING DOWN AND IT WAS AS IF THE GAS PEDAL WASN'T WORKING. AND OF COURSE THE ENGINE LIGHT CAME ON. TOOK IT TO GET ELECTRONICALLY DIAGNOSED AND IT IS A VALVE FOR THE GAS. I HAVEN'T RECEIVED ANY RECALL NOTICES VIA MAIL. I NEED THIS TAKEN CARE OF BEFORE TIME FOR THE INSPECTION IN A MONTH. HOW DO I GO ABOUT SEEING IF THIS IS IN FACT A RECALL AND GET IT FIXED ASAP??

Mileage: 60,999

Sep 17, 2019

I BOUGHT A BRAND NEW 2017 FORD FOCUS AND WITHIN A YEAR OF HAVING THE VEHICLE IT BEGAN TO SHUTTER WHEN ACCELERATING FROM A STOPPED POSITION. TOOK IT TO THE DEALERSHIP THEY SAID THERE WAS NOT A BIG ENOUGH PROBLEM TO FIX. A FEW MONTHS LATER IN ADDITION TO THE SPUTTERING WHILE TAKING OFF FROM BEING STOPPED THE TRANSMISSION NOW SHUTTERS WHEN I REACH SPEEDS OF 50-65. I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM. FORD IS PUTTING OUT A GARBAGE PRODUCT AND REFUSING TO FIX THE PROBLEM.

Mileage: 13,500

Sep 13, 2019

PURCHASED 9/2018.CARE HAS BEEN SHAKING LIKES ITS GOING TO FALL APART EVER SINCE THEN. . I HAVE A MANUAL TRANSMISSION AND CAR GRUNTS WHEN PICKING UP SPEED LIKE I HAVE A CLUTCH SHIFT AND MAKES THIS SCRATCHING NOISE WHEN I SHIFT FROM PARK TO REVERSE. OR REVERSE TO DRIVE. ALSO WHEN I BARELY TAP THE BREAKS ITS STOP SO SUDDENLY THE JILT FORCES ME FORWARD.. TODAY 9/13/19 THE TRANSMISSION FAULT MESSAGE CAME ON. AND WENT OFF. THEN WHEN I START THE CAR BACK UP TO CHECK SYSTEMS.. THE MESSAGE SYSTEM SAYS ALL SYSTEMS NORMAL AND THE LIGHT DIDNT COME BACK ON AFTER DRIVING IT AROUND, SHIFT FROM REVERSE TO DRIVE, AND SHUTTING OF AND STARTING UP CAR 3 DIFFERENT TIMES.

Sep 4, 2019

WHEN STOPPED AT A STOP LIGHT THE VEHICLE HAS A JOLTING SIMILAR TO DROPPING THE CLUTCH IN A MANUAL TRANSMISSION. WHEN SHIFTING FROM 1-2 THERE IS A LOUD GRINDING (REALLY BAD) AND NOTICABLE SHIMMY IN THE VEHICLE ACCOMPANIED BY A LOSS OF POWER AND A SUDDEN JUMP WHEN THE CLUTCH CATCHES. THERE IS A COMMON LOSS OF POWER WHEN COMING FROM A STOP. THESE SYMPTOMS ARE EVEN MORE COMMON WHEN THE VEHICLE HAS WARMED UP AND DRIVEN FOR MORE THAN 10 MINUTES.

Mileage: 26,000

Aug 29, 2019

2017 FORD FOCUS SHUDDERS AND VIBRATES WHILE IN MOTION AND WHILE STATIONARY. VEHICLE ALSO HAS HESITATION AND SLOW RESPONSE WHEN ACCELERATING. VEHICLE IS CURRENT ON ALL RECALLED SERVICES HOWEVER THE ISSUE IS STILL PRESENT.

Mileage: 56,000

Aug 28, 2019

BETWEEN 0& 20MILES AND 20 & 40 MILES GOING FORWARD OR BACKWARDS MY CAR JERKS,STALL,VIBRATES AND MAKE METAL CAN SCRAPING SOUND. MY CAR IS THE THE 2017 FOCUS HAS A NEW DESIGN BUT THE SAME DUAL CLUTCH 'AUTOMATIC' TRANSMISSION SYSTEM AS PREVIOUS YEAR MODELS. ... HOWEVER, WHERE THE FOCUS IS MANUFACTURED DOES NOT EXCUSE THE FACT THAT FORD HAS KNOWN ABOUT THE TRANSMISSION PROBLEM FOR YEARS AND HAS CONTINUED TO IGNORE THE PROBLEM. THIS HAPPENS ONLY WHEN DRIVING.

Aug 21, 2019

TRANSMISSION SHUDDERS EFFECTING ACCELERATION AND MAKES GRINDING NOISES. SOMETIMES THE CAR WILL LURCH COWARD UPON ACCELERATION. I'VE HAD THE MANUAL TRANSMISSION ASSEMBLY AND MANUAL TRANSMISSION CLUTCH PRESSURE PLATE REPLACED THREE TIMES. TRANSMISSION IS BEGINNING TO SHUDDER AGAIN. CONTACTED FORD AUGUST 15 AND THEY KEEP SAYING THAT SOMEONE WILL CALL WITHIN 24 HOURS. I'VE CONTACTED THEM DAILY AND THEY KEEP SAYING SOMEONE WILL CALL THE FOLLOWING DAY. SIX DAYS LATER AND STILL NO RESPONSE. KEEP GETTING THE SAME STORE THAT THEY UPDATED MY CASE NUMBER AND SOMEONE WILL CALL US WITHIN 24 HOURS.

Mileage: 29,653

Aug 14, 2019

TRANSMISSION SLIPS. AT TIME WHEN DRIVING, IT SLIPS AND THE RPM'S REV UP TO 5-6 AND THE CAR HAS NO POWER. IT LASTS FOR 3-4 SECONDS AND SOUNDS LIKE THE CAR IS IN NEUTRAL AND GAS PEDDLE PUSHED TO THE FLOOR. IT DOES THIS OFF AND ON EVERY TIME I DRIVE IT. STARTED AROUND THE 9,000 MILES MARK. MY CAR IS A 2017 FORD FOCUS WITH 11,800 MILES ON IT.

Mileage: 9,000

Aug 7, 2019

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, TURNING, AND ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD (7200 BROAD ST, BROOKSVILLE, FL 34601, (352) 419-0810) AND LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION SHUDDER TEST WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 15,000.*BF CONSUMER STATES THAT VEHICLE SHUDDERS AT TAKEOFF. MANUFACTURER WAS CONTACTED BUT TOLD CONSUMER THAT VEHICLE WAS NOT INCLUDED IN RECALL. *DL

Mileage: 21,885

Aug 4, 2019

WHILE DRIVING THE CAR, 4 DAYS AFTER HAVING THE 2ND CLUTCH REPLACEMENT AT 30,000 MILES, IT WAS ON A STREET NOT HIGHWAY, THE CARS ELECTRONIC DASH DISPLAYED "TRANSMISSION FAULT FIX NOW". THE CAR THEN SLOWED DOWN A BIT LOSING POWER, THEN SEVERAL OTHER SIGNALS APPEARED ON SCREEN, BRAKES AND A FEW OTHERS, THEN THE ENGINE SHUT DOWN AND POWER WENT OUT. THE CAR WOULD NOT RESTART AFTER A FEW MINUTES, SO AAA CALLED TO TOW IT BACK TO DEALERSHIP. THIS HAPPENED SUNDAY JULY 28, 2019. MONDAY AFTERNOON, AFTER THEY HAD TIME TO LOOK AT VEHICLE, I RECEIVED A CALL TELLING ME THAT THE "ALTERNATOR " WAS FAULTY AND THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT WHICH TURNED OUT TO BE THE NEXT DAY. THE ISSUE WITH THIS IS MY WIFE HAD BEEN 110 MILES AWAY AND HAD DROVE HOME SATURDAY JULY 27. IF THAT HAD LET GO WHILE SHE WAS TRAVELING THE 70 MPH SPEED LIMIT THERE COULD HAVE BEEN A FATAL ACCIDENT. THIS VEHICLE HAS BEEN IN AND OUT OF FORD DEALERSHIP 5-6 TIMES FOR SAFETY RELATED ISSUES

Mileage: 30,600

Jul 31, 2019

WHEN ACCELERATING FROM A STOP, THE CAR OFTEN STRUGGLES TO GET UP TO SPEED. IT WILL ALSO SHUDDER AND SHAKE WHILE DOING THIS. INTERMITTENTLY SHIFTING INTO REVERSE WILL YIELD NO RESULTS AND I WILL HAVE TO PLACE THE CAR IN PARK, AND TRY AGAIN WHICH SOMETIMES FIXES THE ISSUE. CAR WILL ALSO LUNGE FORWARD FROM A STOP WITH VERY LITTLE ACCELERATOR PRESS AND OTHER TIMES WILL LAG AND HAVE LACK OF ACCELERATION DESPITE "FLOORING IT". WHILE TURNING AND ACCELERATING FROM A STOP, IT FEELS AS IF THE CAR CAN'T DECIDE WHAT GEAR TO BE IN AND WILL PROVIDE FAR MORE POWER THAN IS NECESSARY.

Mileage: 50,000

Jul 26, 2019

CAR SHUDDERS VIOLENTLY WHEN SHIFTING FROM 1ST TO 2ND GEAR OFTEN LEADING TO CONTROL ISSUES. IT SOMETIMES CANT MAKE UP ITS MIND WHETHER IT WANTS TO DOWNSHIFT OR NOT SO IT MAKES IT HARD MERGING ONTO A HIGHWAY BECAUSE I CANT GET UP TO SPEED. WHEN IS FINALLY DOES DECIDE WHAT GEAR IT WANTS TO GO IN IT WILL JERK FORWARD EVEN IN STOP AND GO TRAFFIC SO I HAVE TO CONSTANTLY SWITCH BETWEEN BRAKING AND GIVING IT GAS TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR ONLY HAS 34000 MILES AND I BOUGHT IT NEW AND THE DEALERSHIP WON'T TAKE IT BACK. THIS CAR IS A SAFETY RISK AND AN ACCIDENT WAITING TO HAPPEN. TOOK IT TO THE DEALERSHIP AND THEY COULD RECREATE THE PROBLEM ACCORDING TO THEM.

Jul 26, 2019

CAR SHUDDERS ANYTIME I EXCELERATE FROM A STOP. ALSO LOOSES POSER IN THE MIDDLE OF TAKING OFF FROM A COMPLETE STUP...THE SHUDDER IS TERRIBLE AND VERY CONCERNING. I ALREADY HAD THE TRANSMISSION FIXED AT 25000 MILE ..I AM AT 32000 AND ITS STARTING TO DO THE SAME PROBLEM...FORD NEEDS TO STEP UP ON THIS..WE NEED A CLASS ACTION SUIT ,LIKE THEY ARE DOING IN CANADA ON THIS PROBLEM WITH FORD MOTOR COMPANY CANADA.

Mileage: 32,000

Jul 25, 2019

WHILE ACCELERATING AT ANY PACE, THE VEHICLE WILL OFTEN SHUTTER, SHIFT VERY LATE, OR FAIL TO SHIFT AT ALL. WHEN SLOWING DOWN, DURING DOWN-SHIFT FROM THE AUTOMATIC DCT, IT MAKES SORT OF A CLANKING SOUND.

Mileage: 30,895

Jul 25, 2019

TRANSMISSION SHUDDER. WHEN THE TRANSMISSION WARMS UP THE CAR SHUDDERS UPON ACCELERATION AND SHIFTING INTO FIRST, SECOND, AND OCCASIONALLY THIRD GEAR. THIS GENERALLY OCCURS DURING MEDIUM TO HIGHER RATES OF ACCELERATION. THE SHUDDER IS HARDER TO IDENTIFY OR NONEXISTENT WHEN ACCELERATING AT A VERY LOW PACE.

Mileage: 23,000

Jul 24, 2019

THIS 2017 FORD FOCUS IS HAVING THE SAME TRANSMISSION ISSUES BEING DESCRIBED BY OTHER FORD OWNERS FROM EARLIER MODEL YEARS. CAR SHUTTERS AND VIBRATES, OFTEN VERY HEAVILY AND MAKES LIGHT GRINDING NOISE WHEN SHIFTING. CURRENT WORKAROUND IS TO ACCELERATE VERY SLOW OR VERY FAST WHICH ISN'T ALWAYS A SAFE OPTION. PLEASE INCLUDE THE 2017 FOCUS IN YOUR INVESTIGATION. THANK YOU.

Mileage: 47,000

Jul 24, 2019

MAKING A RIGHT TURN FROM A STOP AND SWITCHING FROM FIRST TO SECOND GEAR, THE CAR DID NOT ACCELERATE UNTIL AFTER A FEW SECONDS. THOSE SECONDS WERE CRUCIAL AS ANOTHER CAR WAS APPROACHING FROM BEHIND TRAVELING UP TO SPEED.

Mileage: 14,000

Jul 20, 2019

VEHICLE TRANSMISSION STALLS WHILE DRIVING, TO INCLUDE IN INTERSECTIONS. MY DAUGHTER DRIVES THIS CAR, WE HAVE HAD IT IN FOR SERVICE WHICH THEY SAID THEY FIXED. WITHIN 2 DAYS, IT WAS DOING THE SAME PROBLEM. WE ARE NOT AT ALL PLEASED WITH FORD FOR EVEN SELLING US THIS VEHICLE KNOWING IT HAS HAD TRANSMISSION PROBLEMS FOR SEVERAL YEARS!

Mileage: 7,500

Jul 19, 2019

THE VEHICLE HAS THE SAME TRANSMISSION SHUDDER ISSUE AS MANY OTHERS HAVE COMPLAINED ABOUT. SHIFTING FROM 1ST TO 2ND GEAR THERE SEEMS TO BE A LULL LIKE THE VEHICLE ISN'T SURE WHAT IT WANTS TO DO. I DIDN'T NOTICE IT HAPPENING IN THE WINTER TOO MUCH. HOWEVER, ONCE IT GOT WARMER, IT SEEMS LIKE IT HAPPENS NEARLY EVERY STOP LIGHT OR IN LOW SPEED ZONES WHERE IT'S SHIFTING BETWEEN 1ST AND 2ND FREQUENTLY. I ALSO HEAR A METAL CLANGING SOUND ON SLOWDOWNS OFTEN ENOUGH TO SEEM LIKE IT'S AN ISSUE WORTH MENTIONING. IT'S BEEN HAPPENING SINCE AROUND 8K MILES AND I AM AT 45K ON THE VEHICLE. I WILL BE HAVING IT LOOKED AT NOW SINCE THE WARRANTY WILL BE COMING UP AND I DON'T WANT THIS ISSUE TO LINGER.

Mileage: 45,000

Jul 19, 2019

WITHIN MONTHS AFTER BUYING THE CAR (IN OCT 2017) I NOTICED IT HESITATES AND SHUTTERS AT LOW SPEEDS WHEN DRIVING THROUGH CITY LIMITS ACCOMPANIED WITH A GARGLING SOUNDS. IT JERKS HARD DURING ACCELERATION ON THE HIGHWAY ARE NOTICEABLE BECAUSE THERE IS PROMINENT HESITATION. I TOOK IT TO A FORD DEALERSHIP AND WAS TOLD IT WAS THE CLUTCH AND FIXED THE ISSUE THIS WAS SEPT 2018. THE CAR DROVE WELL FOR A FEW MONTHS AND THEN IT BEGAN TO SHUTTER AGAIN. YET AGAIN, I'VE TAKEN THE CAR TO FORD TO HAVE THIS REPLACE THE CLUTCH IN JULY 2019. THIS SHOULD NOT BE AN ISSUE FOR A CAR THAT WAS BRAND NEW. AT WHAT POINT DOES THIS BECOME AN ISSUE OF ACCOUNTABILITY... WHEN INJURY OCCURS.

Mileage: 16,525

Jul 19, 2019

WHEN IN MOTION, TRAVELING FORWARD IN DRIVE. THE CAR WILL BEHAVE AS IF IT HAS SHIFTED INTO NEUTRAL -- NOT RESPONDING TO PRESSURE ON THE ACCELERATOR AND REVVING UP TO AS MANY AS 6000 RPM. THE CAR WILL BEHAVE THIS WAY EVEN IN CRUISE-CONTROL MODE. WHEN AT LAST THE CAR BEGINS RESPONDING TO ACCELERATOR PRESSURE, IT LURCHES ABRUPTLY. IN ADDITION, WHEN MAKING A TURN FROM A STOP (E.G., A LEFT-HAND TURN FROM A LIGHT THAT HAS JUST TURNED GREEN), THE CAR WILL NOT BEGIN MOVING WITH ANY CONSISTENCY ACCORDING TO ACCELERATION; OFTEN, IT REVS EITHER SHORTLY AFTER MOVING OR WITHOUT ANY MOVEMENT.

Mileage: 42,250

Jul 17, 2019

I HAVE A 2017 FOCUS THAT THE TRANSMISSION THATS SLUGGISH/SLIPPING. I BOUGHT THE CAR NEW AND AT 13,000 I ALREADY HAD TO REPLACE THE TRANSMISSION FOR A CLICKING/STALLING/SLIPPING. WHEN I BOUGHT IT IN AND EXPLAINED THE REASON ITS LIKE THEY ALREADY KNEW ABOUT THE ISSUE AND THE PART WAS ON BACK ORDER. HAD TO WAIT ABOUT A MONTH BEFORE THE PART GOT CHANGED. NOW AT 15,000 THE TRANSMISSION ACTING UP AGAIN. THE TRANSMISSION REVS HIGH BEFORE SWITCHING GEARS. IT SLUGGISH WHEN MERGING ONTO THE HIGHWAY. EVEN WHEN NEEDING THAT LITTLE BIT EXTRA POWER GOING UP A HILL, IT BOGS DOWN AND I HAVE TO MOVE OVER IN LANES MAKE SURE NO ONE BEHIND ME GETS STUCK. I'M ALREADY THINKING ABOUT TAKING MY CAR BACK IN AGAIN BEFORE MY 30,000 MILE WARRANTY HITS TO TRY AND GET IT REPLACED ONCE AGAIN. THE TRANSMISSION IS UNRELIABLE AND NOT EFFECTIVE. I WISH I DIDNT BUY THIS CAR AND WENT WITH A NISSAN OR TOYOTA. BUT IM STUCK WITH THIS UNRELIABLE CAR.

Mileage: 13,000

Jul 16, 2019

BOUGHT CAR NEW TOOK TEST DRIVE ALL SEEMED FINE DID PAPER WORK DROVE HOME, FIRST STOP ON OFF RAMP WHEN LIGHT TURNED GREEN I GAVE CAR GAS AND IT JUST SAT THERE SLIPPING AND NOT SHIFTING. CANNOT DRIVE IT IN SUMMER MONTHS GETS HOT AND SLIPS AND WILL NOT UP OR DOWN SHIFT RIGHT. NO GOOD TO ME IF I CAN ONLY DRIVE IT IN WINTER. CAR HAS 11,000 MILES ON IT AND IT IS JUST SITTING IN MY DRIVEWAY WITH DEAD BATTERY. AND MINE WAS A NEW 2017 WITCH WAS SUPPOSE TO BE FIXED,NOW THE DEALER WANTS ME TO TRADE IT IN SO THEY CAN MAKE MORE MONEY.THEY ARE AS BAD AS FORD COS THEY KNOW THERE BAD AND KEEP SELLING THEM TOO!! THERE HAVE BEEN MORE THEN ONE EPISODE WITH THIS CAR, ITS EVEN WORSE WITH TWO ADULTS IN CAR. THEY SHOULD NOT BE ON ANY ROAD.

Mileage: 55

Jul 16, 2019

THE TRANSMISSION SKIPS, LUNGES, AND DOES NOT SHIFT WELL. IT HAS BEEN IN FOR TRANSMISSION FLASH AND AUTOMATIC TRANSMISSION CLUTCH REBUILD AT 19,000 MILES. WAS IN FOR CHECK AND TRANS FLASH AT 29,000 MILES WEEK OF JUNE 27TH 2019. WAS IN TODAY, JULY 16 FOR CHECK BECAUSE IT OPERATED WORSE AFTER IT WAS LOOKED AT THREE WEEKS AGO. THE SERVICE MANAGER SAYS CLUTCH HAS TO BE REBUILT/REPLACED AGAIN...IT HAS ABOUT 30,000 MILES ON IT. THIS IS A SAFETY PROBLEM AS WE CANNOT TRUST THE VEHICLE TO GET OUT OF THE WAY OR MOVE PROPERLY WHEN GAS PEDAL IS PUT DOWN. FORD KNEW ABOUT THIS PROBLEM FOR YEARS AND STILL SOLD DEFECTIVE VEHICLES

Mileage: 29,500

Jul 12, 2019

THIS 2017 FOCUS WAS BROUGHT BRAND NEW. WHEN IT HIT ABOUT 1500 MILES, IT BEGAN TO SHUTTER AND SHAKE UNDER THE HOOD UPON ACCELERATION. THIS HAPPENED AT STOP SIGNS OR ON THE HIGHWAY. THIS HAPPENS WITH ANY SORT OF ACCELERATION. IT HAPPENS WHEN THE CAR IS STRAIGHT, LIKE ACCELERATING FROM A "STOPPED" POSITION AT A STOP SIGN WHEN IT IS MY TURN TO GO. IT ALSO HAS HAPPENED WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE. I CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL" WITH THESE CARS. I TOOK IT IN AND WAS TOLD IF THEY CHECKED IT OUT & IT WAS DETERMINED THIS WAS A "NORMAL" SHUTTER WITH THESE CARS, I WOULD HAVE TO PAY FOR THEIR TIME. NOT ABLE TO AFFORD THAT, I DID NOT HAVE THEM CHECK IT OUT. AT ABOUT 2500 MILES, I WAS PASSING A VEHICLE AND WHILE IN THE OPPOSITE LANE, THE CAR BEGAN TO SHUTTER & STALL. ME & CHILD WERE NEARLY HIT HEAD ON. I TOOK IT BACK TO THE DEALERSHIP. THIS TIME THEY KEPT IT TO CHECK IT OUT. THEY KEPT IT A WEEK. IT WAS DETERMINED THAT IT WAS INDEED THIS PARTICULAR TRANSMISSION AND CURRENTLY, FORD HAD NO RECALLS AND THEREFORE THEY COULD NOT DO ANYTHING. THE DEALERSHIP DONE WHAT THEY COULD DO AS FAR AS WHAT MY FORD WARRANTY WOULD PAY FOR. BASICALLY, I'M STUCK PAYING FOR A CAR THAT, AT TIMES, IS UNSAFE. I CAN'T PULL OUT ON THE ROAD OR PASS A VEHICLE BECAUSE I DO NOT KNOW IF THIS WILL BE TIME THE THAT MY CAR SHUTTERS AND WE ARE HIT HEAD ON. ACCORDING TO THE DEALERSHIP, FORD IS AWARE OF THIS TRANSMISSION ISSUE AND HAS CONTINUED TO SELL THEM IN THESE CARS. THIS CAR IS DANGEROUS AND I AM CANNOT AFFORD TO TURN IT IN NOR CAN I AFFORD TO REPLACE IT.

Mileage: 1,500

Jul 11, 2019

ABOUT A COUPLE OF MONTHS AFTER PURCHASE I STARTED NOTICING A "SHUDDER" IN THE TRANSMISSION. WHEN I WOULD TRY AND TAKE OFF FROM A STOP IT WOULD SHUDDER AND FEEL AS THOUGH MY TIRES WERE SKIPPING ACROSS THE PAVEMENT PRETTY BAD. EVENTUALLY IT WAS SO BAD THAT I WOULD NOT TURN IN FRONT OF AN ONCOMING CAR THAT WAS EVEN A HALF MILE AWAY OUT OF FEAR IT WOULD STALL OR SIMPLY NOT MOVE. I ENDED UP TAKING MY CAR IN FOR REPAIR AFTER SEEING NUMEROUS COMPLAINTS OF THE SAME ISSUE AND DECIDING IT WAN'T ALL IN MY HEAD. I WAS CHARGED $130 FOR THEM TO TELL ME THEY CLEANED THE CLUTCH AND IT WAS "NORMAL" FOR THIS TYPE OF CAR AND THAT I NEED TO DRIVE IT HARDER DUE TO THE TRANSMISSION IT HAS IN IT. IT DOES NOT MATTER HOW HARD I DRIVE MY CAR IT IS STILL THERE. CLEANING OF THE CLUTCH OR WHATEVER THEY DID TO IT, WORKED FOR ABOUT A WEEK. HERE I AM BACK TO HAVING THE SAME ISSUE AND IT IS GRADUALLY GETTING WORSE. I AM SEEING ALL TYPES OF COMPLAINTS FOR THIS SAME ISSUE AND FEEL THIS IS NOT NORMAL. A BRAND NEW CAR SHOULD NOT FEEL LIKE CRAP TO DRIVE. BUYER BEWARE!

Mileage: 8,000

Jul 11, 2019

PURCHASED NEW AT 9000 MILES TRANSMISSION STARTED TO SHUDDER AND SLIP ON ACCELERATION, HAD CLUTCH REPLACED AT 11K MILES, AT 22K MILES IT OCCURED AGAIN THIS TIME JERKING INTO GEAR WHILE ACCELERATING, REPLACED CLUTCH AGAIN 24K MILES AT 37K MILES HAD IT REPLACED AGAIN FOR THE SAME REASON. 3 CLUTCH REPLACEMENTS IN UNDER 40K MILES AND IT IS HAPPENING AGAIN. THIS IS UNSAFE IN HEAVY TRAFFIC AND HIGHWAYS TRANSMISSION FAILURE IS DANGEROUS. TRANSMISSION JERKING, SHUDDERING TAKES LONGER TO GET UP TO SPEED AND MAINTAIN SPEED IN TRAFFIC. ALSO SHUDDERS AND SLIPS WHEN STARTING OFF FROM A STOPLIGHT.

Mileage: 9,000

Jul 10, 2019

UPON COMING TO A STOP (SUCH AS AT A TRAFFIC LIGHT OR STOP SIGN,) THE VEHICLE MAKES EXTREMELY LOUD "CLUNKING" NOISES WHEN SHIFTING DOWN IN GEAR. THE SOUND SEEMS TO COME DIRECTLY FROM THE TRANSMISSION AREA AND IS IN SYNC WITH THE CHANGING OF GEARS. UPON ACCELERATION FROM A STOP, THE TRANSMISSION WILL MAKE GRINDING SOUNDS AND STUTTER THE ENTIRE CAR IN A JERKING-TYPE MOTION. WHEN THIS HAPPENS, THE ENTIRE CAR FEELS AS IF THERE IS A LOSS OF POWER AND MAKES IT HARD TO ACCELERATE PROPERLY IN HIGH-SPEED/HIGH-TRAFFIC AREAS (SUCH AS FREEWAY ON-RAMPS OR STATE HIGHWAYS.) I PERSONALLY BELIEVE THAT THIS COULD BE A DANGEROUS THING BECAUSE IF I WERE TO PASS SOMEONE ON A DOTTED LINE, OR EVEN PULL OUT ONTO A ROADWAY, THE CAR MAY EITHER STALL OR STUTTER SO SLOWLY THAT I WOULDN'T BE ABLE TO GET UP TO SPEED CORRECTLY, RESULTING IN A POSSIBLE COLLISION. LASTLY, I WOULD LIKE TO MENTION THAT ON 3 SEPARATE OCCASIONS NOW, WHEN I AM TRYING TO PARK THE CAR IN A PARKING SPACE, THE TRANSMISSION WOULD NOT SWITCH IT INTO REVERSE AT ALL. MY GEAR SHIFTING STICK WAS IN REVERSE, AS WELL AS THE GAUGE-CLUSTER DISPLAYING I WAS IN REVERSE, HOWEVER, MY CAR ACTED AS IF IT WAS IN NEUTRAL. I WOULD HAVE TO PLACE THE CAR BACK INTO PARK OR DRIVE AGAIN, AND THEN TRY AGAIN FOR THE TRANSMISSION TO SUCCESSFULLY SWITCH INTO REVERSE. I DID CONTACT MY LOCAL FORD DEALERSHIP, HOWEVER THEY SAID THEY WERE MANY WEEKS OUT AND I NEVER COULD GET AHOLD OF ANYONE THERE TO SCHEDULE A TIME TO LOOK AT IT. I WILL ADD ON THAT MY CAR ONLY HAS 17,000 MILES ON IT AS OF JULY 2019. FROM MY RESEARCH, I HAVE SEEN MANY OTHERS POST COMPLAINTS OR WORRIES IN REGARD TO THE 2017 FORD FOCUS AND ITS TRANSMISSION. I HOPE THAT NHTSA WILL LOOK INTO THIS FURTHER AND CAN FIND ANSWERS AS TO WHY MANY, MANY OF THESE CARS ARE HAVING ISSUES WITH STALLING, STUTTERING, AND GRINDING NOISES AND MOTIONS COMING FROM THE TRANSMISSION.

Mileage: 17,000

Jul 10, 2019

MY CAR WAS AT A STANDSTILL AND MY CAR STUTTERED LIKE THE TRANSMISSION WAS GOING TO FALL OUT, I TALK WITH KEVIN AT LIBERTY FORD IN AURORA OHIO AND HE SAID DIDN'T THE SALESMAN TELL YOU ABOUT THE TRANSMISSION PROBLEMS AND I SAID NO. MY RADIO HAS STOPPED WORKING TWICE, I DIDN'T HAVE THIS PROBLEM UNTIL LIBERTY FORD DID MY OIL CHANGE BACK IN MAY 2019, ALSO MY CAR IS MISSING WHILE DRIVING. NOT HAPPY WITH BEING SOLD A LEMON. *TR CONSUMER NO LONGER HAS THE VEHICLE.*JB

Mileage: 8,500

Jul 9, 2019

MY 2017 FOCUS DEVELOPED A PROBLEM WITH THE POWER SHIFT DUAL CLUTCH TRANSMISSION SLIPPING AT LOW SPEEDS. IT WOULD LAUNCH WELL INITIALLY, BUT THEN START TO SHUDDER AND SLIP UNTIL 2ND GEAR WAS FULLY ENGAGED. THE PROBLEM WAS MORE PRONOUNCED WHEN TURNING ONTO A ROAD WHILE ACCELERATING TO MERGE WITH TRAFFIC, AND THE SHUDDERING WAS STRONGER AT THE END OF A DRIVE THAN AT THE BEGINNING. GRADUALLY THE SYMPTOMS BECAME MORE SEVERE, UNTIL I DID NOT FEEL SAFE MERGING INTO TRAFFIC AT NORMAL SPEEDS. AT THAT POINT I TOOK IT IN TO THE DEALER. THE DEALER DID A ROAD TEST AND INSPECTION AND CONCLUDED THE CLUTCH NEEDED REPLACEMENT. THE PART WAS ON NATIONAL BACKORDER AND TOOK 8 WEEKS TO ARRIVE; IN THE MEANTIME I HAD TO CONTINUE DRIVING MY FOCUS WITH ITS DEFECT. THE DEALER REPLACED THE CLUTCH AND HALF-SHAFT SEALS UNDER WARRANTY AT NO CHARGE. THE ISSUE WAS RESOLVED, AND HAS NOT REOCCURRED.

Mileage: 30,000

Jul 5, 2019

WHEN TAKING OFF FROM STAND STILL, IT ACTS AS THOUGH THE TRANSMISSION IS SLIPPING CAUSING A HESITATION

Mileage: 4,995

Jun 25, 2019

WHEN ACCELERATING FROM A STOP AND WHEN TURNING WHILE IN MOTION ON A CITY STREET AND WHEN ACCELERATING AFTER SLOWING DOWN ON THE HIGHWAY THE TRANSMISSION HESITATES AND MAKES THE CAR JERK AND SHAKE AS IF THE TRANSMISSION IS SLIPPING AND/OR GOING OUT. THIS HAS BEEN AN ONGOING ISSUES SINCE APPROXIMATELY A WEEK AFTER I PURCHASED THE VEHICLE IN JULY OF 2017

Jun 21, 2019

6-SPEED DUAL CLUTCH AUTOMATIC TRANSMISSION SLIPS WHILE ACCELERATING FROM A STOP, CLUNKS AND RATTLES WHILE SLOWING DOWN TO A STOP. HAS HAPPENED EVERY DAY SINCE I'VE HAD THE CAR.

Mileage: 37,000

Jun 18, 2019

TRANSMISSION PROBLEMS THAT INCLUDE HESITATING, SHUTTERING, AND WHAT FEELS TO BE CLUTCH SLIPPING WITH THEIR "NEW" DOUBLE CLUTCH TRANSMISSION. THIS HAPPENS PERIODICALLY WHEN STARTING FROM A STOP AND USUALLY SHUTTERS THE WHOLE CAR THROUGH 1ST AND 2ND GEAR. SOMETIMES IT FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT OF THE CAR. ALONG WITH THE HESITATION AND VIOLENT SHUTTERING I'M WORRIED TO DRIVE MY CAR THAT HAS LESS THAN 30,000 MILES ON IT. I'VE HEARD OF MANY OTHER PEOPLE EXPERIENCING THE SAME PROBLEM AND THE DEALERSHIP CAN'T SEEM TO FIGURE OUT WHAT'S WRONG AND HOW TO FIX IT.

Mileage: 27,000

Jun 15, 2019

THE TRANSMISSION SHUDDERS FREQUENTLY. ITS A REOCCURRING ISSUE EVERY TIME I DRIVE AND THE CAR ONLY HAS 30K MILES ON IT, THE CAR DID NOT COME EQUIPPED WITH THE SELECT SHIFT MODE AND IT HAS BEEN DOING IT SINCE I GOT THE CAR, IT MAKES THE WHOLE FRONT END OF THE CAR SHAKE (NOT VIOLENTLY ENOUGH TO MAKE THE CAR STEER OUT OF CONTROL). I TOOK IT TO A FORD DEALERSHIP AND THEY SAID THEY DON'T KNOW WHAT I'M TALKING ABOUT AND CANT REPRODUCE THE ISSUE, BUT ITS A WELL KNOWN THAT THE FORD POWERSHIFT TRANSMISSION IS TERRIBLE, BASICALLY THE ISSUE IS NOT COMMON ENOUGH TO NEED REPLACING SO I'M JUST STUCK WITH A POOR TRANSMISSION.

Mileage: 30,000

Jun 13, 2019

OCCASIONALLY THE TRANSMISSION MIS-SHIFTS OR SLIPS VIOLENTLY. OCCASIONALLY IT FEELS LIKE THE CAR IS TRYING TO ACCELERATE WITHOUT ACCELERATOR INPUT. EXAMPLE 1: I WAS ON THE FREEWAY AND SOMEONE ACCIDENTALLY MERGED INTO MY LANE WHERE I WAS. I BRAKED AS I GOT OVER TO AVOID AN ACCIDENT. I THEN TRIED TO ACCELERATE. THE ENGINE RPM WENT TO AROUND 8000. THE CAR DIDN'T ACCELERATE, IN FACT IT FELT LIKE IT WAS CONTINUING TO SLOW. MY FOOT WASN'T ON THE BRAKE, THERE WAS NO REASON FOR THE TRANSMISSION TO BE IN A NEUTRAL STATE. THE VEHICLE BEHIND ME HAD CAUGHT UP TO ME AND HAD TO VEER INTO THE FURTHEST LEFT LANE TO AVOID ME. AFTER RELEASING THE GAS AND PRESSING IT AGAIN THE CAR FELT LIKE IT FELL INTO THE CORRECT GEAR AND IT ACCELERATED. EXAMPLE 2: MY WIFE AND I WERE OUT AND WE STOPPED AT A RED LIGHT. I HAD MY FOOT ON THE BRAKE AND EASED UP TO AVOID THAT LURCH FEELING AS I CAME TO A FULL STOP. THE CAR LUNGED LIKE IT WAS TRYING TO DRIVE ITSELF. THIS WAS A VERY SHORT TIME FRAME BUT IT WAS STILL TERRIFYING. I HAD MY WIFE IN THE CAR, SHE SAID SHE HAS EXPERIENCED THAT A FEW TIMES. EXAMPLE 3: WHEN ACCELERATING FROM FULL STOPS THE VEHICLE OCCASIONALLY HESITATES TO GO. THE ENGINE RPM WILL GO UP BUT THE CAR WILL SIT STILL OR BARELY MOVE AND JERK ABOUT. LUCKILY NONE HAVE RESULTED IN ACCIDENTS BUT IN ALL SITUATIONS THE ONLY REASON THERE WASN'T ONE WAS BECAUSE SOMEONE ELSE REACTED QUICKLY ENOUGH. THE VEHICLE THAT SWERVED TO AVOID, THE DRIVER BEHIND ME NOT GOING JUST BECAUSE MY BRAKE LIGHTS WERE OFF AND NO ONE IN FRONT OF ME WHEN THE CAR LURCHED FORWARD ON ITS OWN.

Mileage: 24,000

Jun 9, 2019

ANYTIME I TRY TO MAKE ANY SORT OF TURN IN THIS VEHICLE, TRYING TO ACCELERATE INTO THE TURN I ESSENTIALLY GET STALLED OUT EVEN THOUGH THE GAS PEDAL IS ENGAGED AND TRYING TO POWER THE VEHICLE TO MAKE THE TURN. IT BECOMES A DANGEROUS ASPECT ESPECIALLY WHEN IT STARTS TO BECOME BUSY ON A MAIN CITY STREET AND THE CAR WON'T ACCELERATE LIKE IT'S SUPPOSED TO WHILE TRYING TO MAKE THE TURN. MY VEHICLE CAN START TO MAKE THE TURN AND THEN START TO STALL OUT AS I'M IN THE MIDDLE OF THE TURN, AND THEN IT WILL SIT THERE FOR A SECOND UNTIL THERE ARE INBOUND CARS COMING AND THEN IT'LL CONTINUE TO MAKE THE TURN AFTER STALLING FOR ABOUT 5 SECONDS. IT'S BECOME A CONCERN BECAUSE IT NOW COMES DOWN TO WAITING UNTIL THE ROADWAY IS EMPTY AND FULL TO MAKE A SAFE TURN. ON TOP OF THAT, IF I'M GOING ANYWHERE BETWEEN 8 TO 15 MILES AN HOUR, MY CAR STARTS TO STUTTER AT LOW SPEEDS. NOT SURE EXACTLY WHAT THE CASES FOR THAT, BUT IT HAS RAISED SOME EYEBROWS AND SOME CONCERNS TO MYSELF WITH THAT BECAUSE YOU NEVER KNOW WHAT'S GOING TO HAPPEN IF IT STARTS TO STUTTER AND STALLS OUT COMPLETELY OR DISABLES THE VEHICLE. THIS IS THE SECOND HATCHBACK I'VE PURCHASED THROUGH FORD, AND IT'S THE FIRST TIME I'VE EVER HAD ANY SORT OF ISSUES WITH THE VEHICLE. I JUST DON'T WANT SOMETHING TO HAPPEN WHILE I'M DRIVING OR TRYING TO MAKE ANY SORT OF TURNS FROM A MAIN STREET TO A SIDE STREET INSTALL OUT IN THE MIDDLE OF THE ROADWAY AND POSSIBLY GET HIT FROM ONCOMING TRAFFIC. ESPECIALLY GOING THROUGH ANY SORT OF SCHOOL ZONES WHEN IT'S CLEARLY MARKED TO GO 15 MILES AN HOUR OR BELOW. I WOULD RECOMMEND LOOKING INTO THIS ISSUE, BECAUSE IT LOOKS LIKE IT HAS HAPPENED VERY FREQUENTLY WITH A FEW OTHER 2017 FOCUS'S.

Jun 6, 2019

I HAVE HAD THIS VEHICLE SINCE OCTOBER OF 2017, AND HAVE ALREADY HAD TO GET THE CLUTCH REPLACED ONCE. THIS IS THE SELECT SHIFT AUTOMATIC TRANSMISSION AND EVEN THOUGH FORD HAS REPLACED THE CLUTCH ONCE ALREADY, I AM STILL HAVING THE SAME PROBLEMS WITH WHAT SEEMS LIKE THE CLUTCH SLIPPING WHICH IS CAUSING THE VEHICLE TO SHUDDER/JERK WHEN GOING FROM FIRST TO SECOND (ACCELERATING). IT HAS STARTED OCCURRING MORE OFTEN THAN NOT AND I HAVE TAKEN THEN VEHICLE BACK INTO TO FORD MANY TIMES FOR THEM TO JUST TELL ME THERE IS NOTHING WRONG WITH MY VEHICLE, AND THE SLIPPING IS 'NORMAL' FOR THIS TRANSMISSION. I DRIVE THIS CAR ON A DAILY BASIS TO AND FROM WORK AND WHAT IT IS DOING DOES NOT SEEM NORMAL. YOU CAN ALSO HEAR IT CLUNK WHEN DECELERATING WHEN APPROACHING INTERSECTIONS.

Mileage: 27,000

Jun 1, 2019

WHEN I FIRST PURCHASED MY VEHICLE 8 MONTHS AGO THERE WAS 5 RECALLS ON THE VEHICLE I WAS IN AWARE OF . SINCE I'VE FOUND OUT ABOUT THESE RECALLS THE LOCAL LINCOLN SHOP KEEPS INFORMING ME THAT FORD HAS NOT BEEN SENDING THEM THE REPLACEMENT PSRTS TO FIX MY VEHICLE I'VE CONTACTED FORD MULTIPLE TIMES TO FIGURE OUT WHAT THEY ARE GOING TO DO ABOUT THIS JUNK OF A CAR . I'M PAYING FOR A CAR 30K FOR THIS 2017 AND IT'S SLOWLY BUT SURLY BREAKING DOWN THE CAR PUTTERS THERE'S A LOUD TICKING THE IDLING IS ROUGH THE CLUTCH AND COMPUTER HAS BEEN REPLACED TWICE SINCE I'VE HAD THE CAR AND I NEVER USE THE MANUAL PART OF THIS VEHICLE I'M TO THE POINT TO WHERE I JUST WANT THEM TO BUY THIS TRASH BACK SO I CAN GET INTO SOMETHING BETTER AND MORE RELIABLE.

Mileage: 52,000

May 31, 2019

SHIFTING FROM FIRST TO SECOND THE TRANSMISSION SHUDDERS AND SOUNDS AND FEELS LIKE VIBRATIONS. HAD THE CLUTCH REPLACED AT 34K. HAPPENJNG AGAIN. BROUGHT IT TO FORD , THEY REPROGRAMMED THE TRANSMISSION , 2 DAYS LATER HAPPENING AGAIN.

Mileage: 43,000

May 9, 2019

TRANSMISSION SLIPS & SHUTTERS, GRINDS, & SOMETIMES WON'T ACCELERATE PROPERLY.

Mileage: 450

Apr 25, 2019

THE CAR HAS AN AUTOMATIC TRANSMISSION WHEN ACCELERATING AND THE CAR ATTEMPTS TO SHIFFT FROM 1ST GEAR TO 2ND GEAR THERE IS A SHUTTER FEELING IN THE TRANSMISSION AND SOMETIMES A GRINDING SOUND, ESPECIALLY WHEN TURNING WHILE ACCELERATING. I HAVE TAKEN IT TO HERTRICH FORD IN EASTON, MD TWICE NOW AND BOTH TIMES THEY SAY IT IS "WITHIN SPECS". THEY ALSO SAY THEY REPROGRAMMED SOMETHING. THE CAR HAS 29.000 MILES ON IT. NOW I'M HEARING WHAT SOUNDS LIKE A WHEEL BEARING THUMPING IN THE DRIVER'S SIDE FRONT WHEEL.

Mileage: 25,000

Apr 23, 2019

PURCHASED THE VEHICLE NEW WITH ONLY 21 MILES ON IT, BRAND NEW AUTOMATIC TRANSMISSION WITHIN 8MNTHS I HAD TO HAVE THE CLUTCH REPLACED BECAUSE IT WAS SHUDDERING AND HESITATING ON ACCELERATION. BY NOVEMBER I WAS HAVING THE SAME ISSUE AGAIN AND THE 3RD CLUTCH WAS PUT IN, NOW AGAIN JUST 5 MNTHS LATER THE CAR IS GETTING ITS 4TH CLUTCH . REPEAT ISSUE AND NO RESOLUTION. OTHER THAN LET THEM KEEP PUTTING CLUTCHES IN UNTIL MY WARRANTY DIES.

Mileage: 41,000

Apr 16, 2019

ON 3/21/19 WHILE DRIVING MY VEHICLE, THE FRONT PASSENGER DOOR OPENED. THE DOOR JUST POPPED OPEN, I WAS DRIVING IN AN INTERSECTION OF A BUSY STREET AND ABOUT TO MAKE A TURN WHEN THIS OCCURRED. IT WAS TERRIFYING AND I BARELY MISSED AN ACCIDENT. LUCKILY I WAS RIGHT BY A GAS STATION WHEN THIS HAPPENED AND I HAD THE CAR TOWED TO THE DEALERSHIP. I REQUESTED THAT THE DEALERSHIP EXAMINE ALL 4 DOORS AS I WAS AFRAID THIS MIGHT RECUR. ON 4/14/19 THE SAME PROBLEM HAPPENED, ONLY THIS TIME IT WAS THE LEFT REAR PASSENGER SEAT. THE DOOR POPPED OPEN WHILE DRIVING AND WOULD NOT SHUT. I TOOK THE CAR STRAIGHT TO THE DEALERSHIP THE NEXT MORNING. I AM AFRAID TO DRIVE THIS CAR. I WAS TOLD THIS COULD BE A CHILD SAFETY LOCK ISSUE, YET I DO NOT USE THIS FEATURE, AS I DO NOT HAVE SMALL CHILDREN. I HAVE REQUESTED THAT ALL LATCHES ON ALL DOORS BE REPLACED. THIS IS A VERY DANGEROUS SITUATION. I ALSO HAVE HAD TRANSMISSION ISSUES (STALLING) WHICH DEALER STATES IS RESOLVED, AND AN ISSUE WITH THE GAS TANK THAT I WAS TOLD WAS A RECALL THEN NOT? WHAT IS IT? IS THE GAS TANK A RECALL OR NOT? ID MY CAR DEFECTIVE & SAFE TO DRIVE?

Mileage: 27,500

Apr 16, 2019

TRANSMISSION SHUDDERS HEAVILY WHEN ACCELERATING FROM 1ST TO 3RD GEAR. SEEMS TO ONLY DO THIS WHEN THE ENGINE IS WARMED UP.

Mileage: 33,000

Apr 16, 2019

WHEN DRIVING, IN BETWEEN SHIFTS THE RPMS WILL RISE WHILE THE GAS PEDAL IS RELEASED AND THE CLUTCH PEDAL IS ENGAGED. CREATING A "STUCK" GAS PEDAL CREATING THE DRIVERS TO EITHER SHIFT AND RISK MORE TEAR TO THEIR CLUTCH, OR WAIT TO RELEASE THE CLUTCH TILL THE ENGINE RPMS FINALLY DROP FOR A SMOOTH SHIFT. THE FORD DEALERSHIPS SAY THIS IS NORMAL, BUT ENGINE RPMS SHOULD NOT INCREASE WHILE THE CLUTCH IS ENGAGED AND THE GAS PEDAL IS RELEASED. THIS HAPPENS AT ALL TIMES, INCHING FORWARD TO PULL INTO A GARAGE, HIGHWAY SPEEDS OR CITY SPEEDS. I HAVE A 2017 FOCUS ST ST2 WITH 11,700 MILES.

Mileage: 10,000

Apr 11, 2019

AT UNPREDICTABLE TIMES, ACCELERATOR PRESSURE RESULTS ONLY IN ENGINE REVVING. THIS OCCURS REGARDLESS OF CURRENT SPEED, WHEN TURNING AT ANY SPEED OR WHEN MOVING FORWARD. THE TRANSMISSION WILL NOT ENGAGE FOR SEVERAL SECONDS. WHEN IT DOES FINALLY ENGAGE, IT WILL DO SO IN A BURST OF ACCELERATION. THESE CONDITIONS CREATE PROBLEMS IN WHICH ROUTINE TRAFFIC MANEUVERS BECOME UNSAFE.

Mileage: 35,728

Apr 7, 2019 Crash

I WAS PULLING INTO A PARKING SPOT AT APPROXIMATELY 3-5 MPH AND THE CAR SURGED FORWARD JUMPING THE CURB AND HITTING A TREE. PRIOR TO APPROACHING THE PARKING SPOT A SPEED BUMP WAS NEGOTIATED SO THE STATED MPH ARE ACCURATE AS THE SPEED BUMP WAS 25 FEET PRIOR TO THE PARKING SPOT ENTRY.

Mileage: 1

Apr 4, 2019

THE VEHICLE SHAKES AND LOSES POWER AT TAKE OFF. IT DOES NOT HAPPEN EVERY TIME. THE CAR WAS TAKEN TO FORD AND WE WERE TOLD THAT IT IS A "NORMAL FEATURE". THIS CAR WAS PURCHASED FOR OUR TEENAGER AND, 2 DAYS AFTER PURCHASE, WE ARE NOT COMFORTABLE WITH HER DRIVING IT. SHE PULLS INTO TRAFFIC AND THE CAR SHAKES AND DOES NOT ACCELERATE APPROPRIATELY. VERY UNSAFE AND NEEDS ADDRESSED.

Mileage: 50,000

Mar 17, 2019

CAR STUTTERED WHEN GEAR SHIFTED FROM 1ST TO 2ND. CAR STOOD ACCELATATING WHILE DRIVING, CAUSING THE TRANSMISSION TO OVERHEAT. TRANSMISSION NOW IS MAKING A GRINDING NOISE.

Mileage: 50,000

Mar 13, 2019

TRANSMISSION CLUTCH SLIPS, CAR STUTTERS ON ACCELERATIONS, CLUNKY SOUND. (GOOGLE IT) WELL KNOWN PROBLEM WITH THESE CARS, FORD IS AWARE, BUT BEEN TO DEALERS TWICE, THEY WON'T FIX, BECAUSE FORD WON'T PAY! DANGEROUS IF CAR STUTTERS & YOU NEED TO GO!

Mileage: 14,380

Mar 5, 2019

MINE IS A MANUAL CAR, WHEN I AM ON THE 3RD GEAR I COULD FEEL THE RESONANCE OF THE VEHICLE, IN OTHER WORDS I COULD FEEL SLIGHT VIBRATIONS OF THE GEAR ROD, I DONT KNOW IF ITS COMMON OR NOT, BUT I DONT FEEL IT WHEN I AM IN OTHER GEARS.

Mileage: 6,000

Feb 5, 2019

TRANSMISSION STUTTERS OR SLIPS, ESPECIALLY NOTICEABLE WHEN TURNING A CORNER. SOMETIMES DOESN'T CORRECTLY DOWNSHIFT. CAR ROLLS FORWARD WHEN IN REVERSE AND ROLLS BACKWARDS WHEN IN DRIVE.

Mileage: 30,000

Feb 1, 2019

THERE IS A SHUDDER AND LOSS OF POWER WHEN ACCELERATING FROM A STOP IN THE 2017 FORD FOCUS S WITH MANUAL TRANSMISSION. THERE IS EXCESSIVE JERKINESS WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND AT LOW SPEEDS, FROM AROUND 0-25 MILES PER HOUR. THIS IS A SAFETY ISSUE AND AN APPARENT PLAGUING ISSUE IN THE FORD FOCUS FROM AT LEAST THE 2015 MODEL. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE NEARLY BEEN CAUGHT IN TRAFFIC MAKING A LEFT HAND TURN BECAUSE OF UNRESPONSIVENESS TO THE POWER GOING TO THE WHEELS; THERE HAVE BEEN EVEN MORE FRUSTRATED DRIVERS BEHIND ME WHEN TRYING TO GET GOING FROM A STOP. ADDITIONALLY, THE CAR SEEMS TO WANT TO STALL AFTER COLD START AFTER WORK AND DRIVING ABOUT 2000 FEET TO THE TRAFFIC LIGHT (SO THIS WOULD BE THE SECOND TIME THE VEHICLE WAS STARTED, ABOUT 6-9 HOURS FROM FIRST COLD START OF THE DAY). I'VE HAD TO PRESS ON THE ACCELERATOR WHILE THE CAR WAS IN NEUTRAL ON MULTIPLE OCCASIONS TO KEEP THE CAR IDLING. IT HAS THE SAME SHUDDERING FEELING, WITHOUT THE JERKINESS OF THE TRANSMISSION, WHILE WAITING AT THE TRAFFIC LIGHT. THE ISSUE OF THE FEELING OF WANTING TO STALL GOES AWAY WITH ABOUT 5 MINUTES OF DRIVING. THE JERKINESS AND SHUDDERING OF THE TRANSMISSION IS CONSTANT. PASSENGERS ARE QUICK TO GET MOTION SICKNESS WHEN RIDING IN THE VEHICLE.

Mileage: 100

Jan 14, 2019

I AM HAVING ISSUES AS STATED BY OTHERS WITH MY CAR HESITATING. I GO TO PUT MY FOOT ON THE GAS AND THE CAR WILL HESITATE START SHAKING AS IT SHIFTS FROM FIRST TO SECOND GEAR. SOMETIMES THE CAR WILL EVEN FEEL LIKE IT IS STALLING OUT. I HAVE TAKEN IT TO THE DEALER AT LEAST TWO OR THREE TIMES AND EACH TIME THEY TELL ME THAT IS HOW THE TRANSMISSION IS SUPPOSED TO BE. I DO NOT BELIEVE THAT. WHEN I LOOKED THESE PROBLEMS UP THE PREVIOUS YEAR MODELS HAD THE SAME THINGS HAPPENING TO THEM. I WANT THIS RESOLVED BUT THEY KEEP PUSHING IT OFF. I HAVE CHILDREN WHO I TRANSPORT IN THIS CAR AND I FEEL THE VEHICLE IS UNSAFE! IT HAS BEEN HAPPENING SINCE IT HAD ONLY 3,000 MILES AND I ONLY HAVE 16,000 MILES ON IT CURRENTLY. ITS AN ONGOING PROBLEM THAT THEY WILL NOT FIX!

Mileage: 3,000

Jan 11, 2019

SHUDDERING WHILE ACCELERATING FROM FIRST TO SECOND GEAR IN AUTOMATIC TRANSMISSION. AT FIRST THIS ONLY HAPPENED ON OCCASION (APPROXIMATELY 6,600 MILES) AND I THOUGHT IT WAS BECAUSE I WAS RUNNING THE A/C IN THE CAR. IT PROGRESSIVELY GOT WORSE TO WHERE IT WAS OCCURRING CONSTANTLY. I TOOK IT INTO A FORD DEALER AND THEY "REPROGRAMMED" THE TCM. THAT LASTED ABOUT 3 WEEKS AND IT STILL CONTINUES TO THIS DAY. THIS MORNING WHILE DRIVING TO WORK ON THE FREEWAY AT 70 MPH, THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL, I LOST ALL ACCELERATION AND THE RPM'S WENT UP TO 7000. I VERIFIED THAT THE CAR WAS IN DRIVE AND THAT IT WASN'T KNOCKED OUT OF GEAR. I CALLED FORD SERVICE AGAIN AND I AM TAKING THE CAR INTO SERVICE THIS AFTERNOON. THEY STATED THAT THE TCM NEEDS TO BE REPROGRAMMED AGAIN. THESE ARE THE SAME ISSUES THAT THE PREVIOUS FOCUS OWNERS REPORTED IN 2016 CARS AND OLDER. MY CAR HAS LESS THAN 18,000 MILES ON IT.

Mileage: 17,860

Dec 30, 2018

TRANSMISSION SHUTTERS AND JERKS WHEN ACCELERATING FROM A STOP OCCASIONALLY. IT IS THE SAME ISSUE THAT I HAD IN THE 2013 FOCUS WE OWNED BEFORE THIS ONE THAT WAS RECALLED AND REPLACED 3 TIMES BY 100K MILES. I BELIEVE THIS IS THE SAME ISSUE ALL TOGETHER AND UPON INVESTIGATION HAVE NO DOUBT THAT THIS WILL BECOME A RECALL ISSUE AS WELL. IT IS VERY DISTURBING TRYING TO ACCELERATE FROM A STOP AT AN INTERSECTION OR A PARKING LOT AND WONDER IF YOUR CAR IS GOING TO ACTUALLY ACCELERATE, BLOW THE TRANSMISSION, OR IF YOU ARE JUST GOING TO SHUTTER AND BE PART OF AN ACCIDENT BECAUSE OF IT. THIS ISSUE NEEDS TO BE ADDRESSED.

Mileage: 17,800

Dec 3, 2018

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHUDDERED WHEN ACCELERATING FROM A STOP AND THE TRANSMISSION WOULD NOT SHIFT PROPERLY OCCASIONALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (GREENWAY FORD, 9001 E. COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

Nov 27, 2018

WHEN POWERTRAIN IS WARM AND VEHICLE IS ACCELERATING FROM A STOP, THERE IS A LOUD GRINDING SOUND, VEHICLE SHUDDERING AND VIBRATION, AND RESULTING ENGINE HESITATION AS THE TRANSMISSION SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. OCCASIONALLY AT HIGHWAY SPEEDS (55-65 MPH) THERE IS A NOTICEABLE VIBRATION AND SHUDDERING AS THE VEHICLE MOVES INTO AND OUT OF OVERDRIVE GEARS. I HAVE TAKEN THE CAR TO THE DEALERSHIP THAT SOLD IT TO ME TWICE WITH CONCERN ABOUT THIS PROBLEM AND THE SERVICE TECH SAYS THEY ARE WAITING FOR FORD TO RECALL THE FAULTY COMPONENTS, AND THAT THIS IS A COMMON COMPLAINT.

Mileage: 30,500

Nov 25, 2018

'TAKATA RECALL' . MY 2017 FORD FOCUS HAS 42,600 MILES AND ABOUT 4 MONTHS AGO THE CAR STARTED TO SHAKE WHEN I WOULD ACCELERATE FROM IDDLE TO FIRST GEAR.

Mileage: 10

Oct 8, 2018

AFTER OWNING MY NOW 2ND FOCUS, ONLY TO GET OUT OF MY FIRST 2013 FORD FOCUS THAT HAD TRANSMISSION/INTERNAL CLUTCH, TO GET INTO A 2017 FORD FOCUS WHICH I LEARNED TODAY FOR THE 1ST TIME HAS THE SAME TRANSMISSION. BEFORE I MADE THE PURCHASE OF THE 17 ON JULY 1ST, 2017, I WAS TOLD THEY NO LONGER HAD THE DUAL CLUTCH INTERNAL AUTOMATIC TRANSMISSION, WHICH IS WHY I WAS WILLING TO TRADE THE 2013 FOCUS IN FOR THE 2017. MY CURRENT '17 ONLY HAD ABOUT 7600 MILES ON IT WHEN I STARTED FEELING THE CAR SHUTTER BETWEEN 1ST AND 2ND GEAR. THEN MORE RECENTLY BETWEEN 2ND AND 3RD GEAR. MY PREVIOUS VEHICLE HAD BEEN BACK TO OXMOOR FORD IN LOUISVILLE KY 6 TIMES FOR FIXES, WHICH THERE NEVER WAS A KNOWN FIX. MY CURRENT '17 IS IN FOR THE FIRST TIME. SAME ISSUES AS THE 13 YEAR MODEL. AS I DRIVE IT, IT CLINKS AND MAKES RATTLE NOISES IN ADDITION TO THE SHUTTERING. IT SOUNDS AS THOUGH THE TRANSMISSION IS GOING TO DROP OUT OF THE BOTTOM OF THE CAR. IT'S UNSAFE AND WILL CONTINUE TO GET WORSE AS TIMES GOES ON JUST AS MY 2013 DID. THE SALES MANAGER OF OXMOOR FORD IS WHO SOLD ME MY 2017 FORD FOCUS WHICH WAS ALL UNDER FALSE PRETENSES.

Mileage: 7,600

Aug 22, 2018

WHEN I ACCELERATE FROM THE STOP, OR ON A TURN, MY CAR SHAKES TREMENDOUSLY AS IF THE TRANSMISSION IS GOING TO TEAR ITSELF APART; THIS STARTED ABOUT A MONTH AND A HALF AGO. I AM CURRENTLY SERVING OVERSEAS, AND BOUGHT THIS BRAND-NEW VEHICLE THROUGH A MILITARY AUTO-SALES COMPANY FIGURING I WOULD HAVE A RELIABLE VEHICLE WHILE I AM AT THIS DUTY STATION, RATHER THAN BUYING A USED VEHICLE. BOY WAS I WRONG, EVERY TIME I AM ON THE ROAD, AND HAVE TO STOP FOR THE NUMEROUS TRAFFIC JAMS I AM IN, I FEAR THAT MY CAR IS GOING TO BREAK DOWN PERMANENTLY IN A TERRIFIC SPECTACLE; THANK YOU FORD, THANK YOU FOR TAKING WHAT MONEY I HAD FOR A MODEST VEHICLE...JUST TAKING IT.

Mileage: 22,000

Aug 16, 2018

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND MADE A CHOKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER (LYNN LAYTON FORD, 3300 US-31, DECATUR, AL 35603) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

Jul 24, 2018

VEHICLE BEGAN EXPERIENCING EXTREME SHUDDERING WHILE ACCELERATING UP TO 30 MILES PER HOUR. ONCE REACHING AROUND 60 MILES PER HOUR, VEHICLE DOES NOT WANT TO ACCELERATE ANY FURTHER, AND THE ENGINE WILL REV BEFORE DECIDING TO ACCELERATE.

Mileage: 16,000

Jul 8, 2018

I WANT TO CONTINUE WITH THE COMPLAINTS ON SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. I DRIVE FOR UBER/LEFT AND IT'S VERY UNNERVING WHEN I HAVE A RIDER AND THIS HAPPENS. I CAN'T ACCELERATE SAFELY THROUGH AN INTERSECTION BECAUSE OF THE SHUDDERING SOUNDS LIKE THE WHOLE CAR IS GOING TO BREAKDOWN. PLEASE PLEASE CALL FOR A RECALL ON THIS MATTER.

Jul 6, 2018

MY 2017 FORD FOCUS SE HAS A REALLY BAD HESITATION WHEN SHIFTING THROUGH GEARS, IT WILL ROLL BACKWARDS ON HILLS AFTER COMING TO A COMPLETE STOP. VERY HORRIBLE SHUDDERING AND VIBRATION IN FRONT END. CLUNKING AND CHATTERING WHEN DRIVING. SLOW RESPONSE WHEN ACCELERATING. I FEEL LIKE MY CAR HAS TO SEARCH FOR THE GEAR SOMETIMES. RPM WILL RISE AND LOWER WEIRDLY WHEN SHIFTING. THERE IS NO RECALL ON THIS PARTICULAR MODEL AND YEAR YET BUT I THINK THERE SHOULD BE JUST LIKE THE OLDER FOCUS'S. THIS WAS ALL IN MOTION UNDER NORMAL DRIVING CONDITIONS. I'VE TRIED TAKING TO DEALER BUT THEY SAY NO RECALL YET!!!! IT HAS BEEN HAPPENING FOR QUITE SOME TIME, FEELS TO GET WORSE.

Mileage: 23,300

Jul 2, 2018

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.

Mileage: 9,026

Jun 15, 2018

CAR HESITATES AND SHAKES AT ACCELERATION CAUSING RISK OF ACCIDENT. IT JUMPS WHEN GOING FROM A STOPPED OR SLOW POSITION TO GIVING IT GAS. IT WAS IN MOTION WHEN I TRIED TO PASS ANOTHER VEHICLE AND ANOTHER CAR WAS COMING HEAD ON. MY CAR WOULD NOT GO DUE TO THE ENGINE SHAKING. IT WILL DO THE SAME THING AT A STOP SIGN AND YOU GIVE IT THE SLIGHTEST AMOUNT OF GAS. WORSENS AS IT HEATS UP.

Mileage: 11,000

May 22, 2018

WHEN ATTEMPTING TO SHIFT INTO FIRST GEAR THE CLUTCH WAS DEPRESSED AND DID NOT RELEASE LEAVING THE CAR TO COAST TO A STOP IN NEUTRAL. THIS OCCURRED IN A PARKING LOT, WHILE TRAILING >5 MPH PULLING BACK ON THE CLUTCH DID NOT RELEASE IT AND VERTICAL WAS TOWED WITH IT STILL FULLY DEPRESSED . LUCKILY THIS ISSUED HAPPENED IN A SAFE LOCATION, BECAUSE THIS ISSUE RESULTED IN FULL LOSS OF POWER BEING SENT TO THE WHEELS.

Mileage: 17,674

May 2, 2018 Crash

TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.

Mileage: 16,000

Apr 26, 2018

CLUTCH PEDAL STUCK TO THE FLOOR FOR THE SECOND TIME WHEN DRIVING. WAS DRIVING ABOUT 46 MPH AND SHIFTED TO 5TH GEAR AND THE CLUTCH WENT HALF WAY TO THE FLOOR WITHOUT RETURNING... TRIED TO PRESS IT IN AGAIN AND IT WENT ALL THE WAY TO THE FLOOR AND STAYED. HAD TO PULL OVER AND POP CAR OUT OF 5TH GEAR AND COULD NO LONGER MOVE AGAIN. HAVING CAR TOWED IN AND FORD WILL LOOK AT CAR FOR THE SECOND TIME. THIS WAS VERY DANGEROUS AGAIN BECAUSE CARS WERE BEHIND ME TAILGATING AND I COULD HAVE BEEN HIT WHEN PULLING OVER WITHOUT ANY POWER TO MOVE OUT OF THE WAY. PLEASE PLEASE CHECK INTO THIS ASAP. COUNTLESS OTHER FOCUS RS OWNERS HAVE HAD THE SAME ISSUE!

Mileage: 10,008

Apr 23, 2018

2017 FORD FOCUS SHUDDERS AND CLUNKS WHEN ACCELERATING FROM A STOP. CAR SHUDDERS SO HARD THAT IT FEELS LIKE TRANSMISSION IS FALLING OUT OF CAR. TOOK IT BACK TO BILL ESTES FORD WHERE I PURCHASED CAR AT 5000 MILES AND THEY KEPT IT FOR TWO DAYS AND SAID IT WAS NORMAL AND OPERATING WITHIN SPECIFICATIONS. CAR CONTINUED SHUDDERING PROBLEMS AND THEN I TOOK IT TO TOM WOOD FORD AND WAS TOLD IT WAS NORMAL AND TO JUST KEEP DRIVING IT. THEN TOOK IT TO DON HINDS FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE ALL FOCUS MODELS HAVE THE PROBLEM. I THEN TOOK IT TO PEARSON FORD WITH ABOUT 10,000 MILES ON IT AND THEY REPROGRAMMED THE LEARNING MODULE. I WAS TOLD AGAIN THAT THEY ALL FOCUS HAVE THE PROBLEM AND THEIR OPTIONS TO FIX IT IS LIMITED BY FORD CORPORATE. CAR CONTINUED TO SHUDDER AND CLUNK ON ACCELERATING. TOOK IT BACK TO PEARSON FORD WITH 13000 MILES AND THEY REPROGRAMMED TRANSMISSION CONTROL, PCM AND ADAPTIVE LEARNING MODULE. CAR SHUDDERING WAS LESS FOR ABOUT 4 DAYS. NOW WITH 15000 MILES THE SHUDDERING AND CLUNKING IS WORSE THAN EVER AND SHUDDERING IS OCCURRING AT ACCELERATING FROM A STOP OR WHILE ACCELERATING AT HIGHWAY SPEED. THE PROBLEM SEEMS TO BE THAT THE DEALERS ARE BEING TOLD BY FORD CORPORATE TO SAY IT'S NORMAL TO SHUDDER AND CLUNK. CLASS ACTION SUIT FOR FORD FOCUS TRANSMISSION/CLUTCH PROBLEMS DID NOT INCLUDE 2017 MODELS ONLY UP TO 2016 EVEN THOUGH THE 2017 MODELS HAVE THE SAME TRANSMISSION/CLUTCH.

Mileage: 5,000

Mar 23, 2018

STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.

Mileage: 5,900

Jan 28, 2018

DRIVING DOWN INTERSTATE 97 AT 65 MPH SHIFT TO 6 GEAR AND CLUTCH PETAL STUCK TO FLOOR, SMELL OF CLUTCH BURNING , PULLED TO SIDE OF ROAD TURNED CAR OFF. REACH DOWN AND TRY TO PULL CLUTCH PETAL BACK UP AND IT WOULD NOT COME BACK UP. WAITED 30 MIN, TRY AGAIN, COULD NOT PULL IT UP. CALL FOR TOW TRUCK.. CALL BOB BELL FORD SERVICE DEPT. THEY STATED IT A WEAR PART AND IT WAS NOT COVER BY WARRANTY, I TOLD THEM WITH ONLY 1896 MILES ON IT, THEY STATED AGAIN IT A WEAR PART. I CALL FORD CUSTERMER SERVICE AND THEY GAVE ME A COMPLAINT NUMBER AND GOT BACK WITH ME AND THEY SAID NOT COVERED IT A WEAR PART.

Mileage: 1,896

Oct 26, 2017

CAR FAILS TO SHIFT INTO GEAR WHEN ACCELERATING, CAR WILL NOT 'GO' IN SOME INSTANCES WHEN THE GAS PEDAL IS PUSHED, 'GRINDING' NOISE COME FROM ENGINE WHEN SHIFTING GEARS, WILL HESITATE OR 'SHUDDER' WHEN YOU ACCELERATE, RPM'S WILL GO VERY HIGH IN THE 7000 RANGE BEFORE SHIFTING INTO GEAR, WILL FAIL TO GO INTO GEAR WHEN SHIFTING FROM REVERSE TO DRIVE AND CAR WILL CONTINUE TO ROLL BACKWARDS UNTIL YOU STOP AND IT FINALLY FINES A GEAR. HAVE PULLED OUT FROM A SPOTLIGHT, 4-WAY OR FROM A PARKING LOT AND CAR WOULD NOT GO. THIS HAS CAUSED US TO ALMOST BE REAR-ENDED SEVERAL TIMES. THIS HAS HAPPENED TO BOTH MY HUSBAND AND I. HAD TO PULL OVER ON THE SHOULDER OF AN ENTRANCE RAMP WHEN ATTEMPTING TO GET ON HIGHWAY BECAUSE THE CAR WOULD NOT SHIFT AND GO. THIS ISSUES ARE A HAZARD AND WE HAVE TAKEN IT IN 3 TIMES TO TWO DIFFERENT DEALERSHIPS AND THEIR RESPONSE IS THEY CAN'T DUPLICATE THE CONCERN. WE BOUGHT THE VEHICLE AT THE OF MARCH 2017 BRAND NEW AND IT HAS BEEN IN THE SHOP AND NOT IN OUR POSSESSION FOR A TOTAL OF 25 DAYS SO FAR. WE WILL NO LONGER PUT OUR CHILDREN IN THIS CAR FOR THE FEAR OF BEING INJURED OR KILLED. DEALERSHIP HAS NEVER PROVIDED US ANY TYPE OF PAPERWORK AND WE HAVE A CURRENT CASE WITH CORPORATE, BUT THEY REFUSE TO HELP IN ANY WAY UNTIL THEY GET A DIAGNOSIS OF SOME KIND.

Mileage: 11,000

Jul 21, 2017

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, THERE WAS ABNORMAL NOISE COMING FROM THE VEHICLE AND IT FAILED TO PROPERLY SHIFT WHEN DRIVING UP AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED HESITATION WHILE BEING OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO LENIORE CITY FORD DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

Mileage: 1,500