2018 FORD FOCUS Unknown Or Other Problems

72 complaints about Unknown Or Other

72
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (72)

Jan 6, 2026

My 2018 Ford Focus with DPS6 PowerShift transmission exhibits documented defect symptoms: shuddering, delayed engagement, jerking, slipping, and unpredictable low-speed behavior. Ford corporate has refused to open a defect case or provide arbitration review. This transmission family has known litigation history and systemic defect documentation.

Jul 9, 2025

Engine light is on for no reason and when the rpm’s spike and stutter when accelerating

May 28, 2025

The rear view camera went out on our 2018 Ford Focus some time ago. I read recently there is a recall for the camera issue with Ford trucks. I am wondering if other consumers have complained of issues regarding the camera going out on Ford Focus 2018 cars

May 2, 2025

My 2018 Ford Focus (DPS6 dual-clutch automatic transmission) suffers from severe hesitation and shuddering when accelerating from a stop, especially under 10 mph. More concerning, the car has stalled multiple times while merging into traffic and during right turns at intersections. We can no longer safely take free right turns due to the risk of the car dying mid-merge. This poses an immediate safety hazard and mirrors known failure patterns in earlier Focus and Fiesta models. Ford previously extended warranty coverage for the same TCM defect in 2011–2016 models, but my 2018 — which uses the same DPS6 system — has been excluded without explanation. The dealership acknowledged the TCM failure but refused to cover the repair. Instead, they charged me $300 to tell me they would not perform the service Ford originally recommended (a fuel injector purge) and that I now need to replace the TCM entirely. This is a known, documented issue that Ford has admitted to in other years. My car has lost power four times in the last three months, and all signs point to this being the early stages of the same defect. Allowing this failure to persist without coverage or recall is negligent and dangerous. Ford is knowingly placing families like mine at risk by refusing to act. I request an NHTSA investigation into the 2018 Ford Focus DPS6 models, which are experiencing the same failures that have already led to recalls, lawsuits, and warranty extensions in earlier years.

Apr 14, 2025

I am experiencing symptoms of Safety Recall 23S64 on my 2018 Ford Focus — specifically, intermittent oil pressure warning lights. I took my car to a Ford dealer who initially stated the issue may be recall-related, but later refused to inspect the oil pump belt and tensioner unless I paid out of pocket, despite the recall bulletin (MT23S64A) stating Ford will reimburse 2.8 hours of labor for the inspection even if no failure is found. I contacted Ford Customer Relationship Center and they were unable to locate the labor code or confirm the policy, and gave me the same incorrect info. This appears to be a violation of federal recall policy, where the dealership and manufacturer are both refusing to honor a safety recall without charging me for the diagnosis.

Apr 9, 2025

Recall Reference Number: 23S64 My vehicle experienced oil pressure & power loss, when taken in to be investigated the mechanic found that the oil pump belt that is in the oil pan made of rubber has detreated and there was rubber and metal in the oil. The exact issue described in recall referenced above. When checking to see if my VIN was covered I spoke with Ford and while they verified that my car was made in the correct plant and time frame as VINs that are affected by the recall, but as mine is a manual transmission vs. automatic they say its not covered. Why does that matter when the issue is with a belt in the oil pan, and nothing to do with the transmission.

Apr 7, 2025

This incident occured right around the time of the initial recall. In January 2024. I had it repaired at another car repair shop hoping to reimbursed by Ford. The initial recall stated they would have a remedy by June 2024. This then was delayed until 1st quarter 2025. Still no remedy for the recall.

Mar 21, 2025

Transmission ĥas not shifter right since I purchased the vehicle. Perking and high rpm not shifting. Tool to ford they replaced clutches and it continued. Took it back 13 months later they claimed clutches needed replaced, issue has continued. Now the TCM is bad and jerking so severe it almost caused me to wreck. Despite them extending warranty on tcm until June 2025 they are refusing to fix it.

Feb 17, 2025

The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .

Dec 21, 2024

My clutch (dual clutch automatic trans) has been replaced 4+ times in less than 5 years. It will be ok for a few months and act up again. My Trans shutters and shakes bad usually in 1st gear when I'm moving from a stop. Its now affecting 2nd gear. This started happening a few months after buying the car which only had 41,000 miles. I am now out of manufacture warranty. The problem consist.

Dec 8, 2024

I bought this car it was used by two other owners. I bought a new battery for this car but there is some kind of electrical problem with smell coming from vents and the radio system keeps shutting off.. keeps giving me a message on the screen that says shit off admission or restart engine to save battery then my whole radio system turns off till I turn off my car... Also now it time 4 tries to start my engine. Dash board will turn on but not engine..

Nov 2, 2024

I was driving to church on I-95 north bound when my sunroof exploded and shattered on me and inside my car

Oct 5, 2024

In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.

Sep 6, 2024

The transmission began to overheat and shut the car off out of safety, upon taking it to dealership they have described the exact same problem found under recall I8S07 except this car has an automatic transmission. The clutch is stuck and has now damaged more components on the transmission resulting in a $4100 bill for repairs for something that should be a part of this safety recall.

Jul 2, 2024

The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.

Jul 1, 2024

My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.

May 30, 2024

My engine completely locked up due to a faulty part at approx 68k miles. I sued and they immediately paid what I was asking for which was only the cost of the brand new engine I had to buy and the rental car for 3 months. In January, I was traveling approximately 55 mph when the light came on and said engine too hot, stop car now. I pulled over and opened the hood. It did not appear hot. I started the car up and temp was fine so continued down road. Approx 2 miles and temp shot up quickly and light came on again. Pulled over and waited for awhile. Car would not start and had to have it towed. It has been sitting since then while awaiting recall remedy. I am too scared to drive it with the potential for more serious issues such as fire.

May 13, 2024

was driving my car suddenly the car stopped working it does not reverse and goes forward the transmission no longer engages and it overheats the car can no longer be driven c because the transmission no longer works The car only has 68,500 miles, the transmission no longer works. I contacted the Ford dealer regarding the car warranty and they told me that the warranty did not cover the transmission so I had to pay $5,500 because they had to replace the entire transmission.I need your help to be able to resolve this problem. My car is almost new and the transmission no longer works.

May 5, 2024

2018 ford focus shit down while driving down a main road in December 2023 Had it towed at our expense to a ford dealership, they told us the engine needs replaced, estimated around $9000 Recall came out a week or so later, for the oil pump causing the engine to seize. Still waiting to hear from ford about the recall, and have been out of a car for 5 months, and they declined offering me a temporary car. I don’t know what to do from here as the car has been sitting in my yard and the battery has also died now.

Apr 18, 2024

I was driving home from my doctors appointment when I noticed the oil light on then I heard like air coming from up under the hood and the car started losing compression like gas power so I pulled over and check the oil. The oil was still full and then I remembered about the recall that Ford sent me. The problem is that Ford is telling me that it will be between May and August Before my car can get fixed .I on disability my car Note is $375. My insurance is $181 a month and now I have no way of going back-and-forth to my doctors appointments. They said that they could fix it for me for. $3000-$4000 and it’s gonna be a 14 hour job,The problem with that is I have no money to put up to pay to get this part fixed. This is on Ford they have the recall they need to get the parts for the people like me who are already breaking down from there faulty parts that they put on the car. The Ford company I bought my car from is in Laurel Mississippi, and they said I am the second person that’s done called broke down with the recall problem.They should’ve had these parts before people started breaking down. Now I feel stranded with no way of going and I would like something to get done. I’m not gonna further drive my car to make it worse. I did the right thing I made it home and parked it and that’s where it’s been for a week now and I’ve been on the phone just about every day with Ford and nothing‘s getting done.

Apr 10, 2024

My family and I were moving across the country due to my husband being stationed in a new location in December 2023z My cars check engine light came in and about 1 minute later it started flashing. I had to get it towed to our final destination. We then had it towed to the Titus will ford dealership in Lakewood Washington. I was then notified by that shop that it had an advance notice recall on it. It has been there since the beginning of January 2024. The dealership told me my whole engine needs replaced because of the recall. The mechanic has told me the recall will cover the repairs fully. It is estimated to be $7,000 to repair. I could pay for the repair and then file for reimbursement. I do not have $7,000 to fix this. Ford continues to tell me there is nothing they can to but to have me wait till the remedy is available. I have NO mode of transportation to and from work, to get on base(home), to get my kids to and from school. They say there is no rental car available for me. Ford has said that the remedy should be available “sometime” in the second quarter. I am paying my car payment and insurance for this vehicle every month without having the vehicle.

Apr 3, 2024 Crash

The contact owns a 2018 Ford Focus. The contact stated that while driving at 40 MPH, the vehicle became uncontrollable and crashed into a pole. There were no warning lights illuminated. The contact sustained injuries to her face, back, and ribs. The driver was taken to the hospital for medical attention. The air bag on the steering wheel failed to deploy. The floor air bags were deployed. There were no reported fires.  A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately unknown.

Mar 9, 2024

When I filled my gas tank up recently my car wouldn’t immediately start up, it started but then stalled, I repeated that a couple times before revving the engine a bit before trying to put it in drive, that got it going but now I’m worried there’s something really wrong.

Feb 17, 2024

I purchased this vehicle from a dealer on 10/3/2022 and have had some issues, and 1/22/2023 my oil light came on and i took the car to a Tires plus who said it was a camshaft sensor, and the engine was vibrating to only have the engine light come on later. Called dealership only to find that they closed shop and you have to reach out via email/text. I was told to take to a mechanic which I then took to Jensen who said that the engine was shot, could not be fixed but would have to be replaced. I contacted the dealer again via text letting them know..I did purchase an extended warranty through the dealer and they sent out their 3rd party inspector who assessed it as the same. NOW the warranty place wants to know WHY the engine failed in order for them to repair and even in that ..they said IF what caused it falls under their' do not cover' then they will not cover it. I have contacted the loan people prior to even this, the dealer (prior to this) about issues but they kept stating that nothing was wrong along with some cosmetic issues as well that they attempted to patch up..seatbelt was not working properly so they attempted to fix but still was tight and you have to pull to get it to roll up into the slot. My vehicle is now inoperatable and I have been w/o a vehicle since the date of engine failing. I also discovered other issues that were noted after the fact that were not revealed to me at the point of sale. (yes this is a branded title, and i was informed that the vehicle was ONLY hit on drivers door but was fixed, however via the warranty company who looked up CARFAX I was informed that there was way more damange to this vehicle then I was told). I am unsure what my next step and if you can give me some options of what I should do next would be great.

Jan 17, 2024

I was driving my ford focus se 2018 on 1/15/2024. Once I made my stop at an intersection leaving my community my vehicle did not accelerate when ever I made my full stop. I began to repeated make an attempt to accelerate but it refused to do so. I placed my hazardous light on and attempted to reserve back into my community but I noticed my clutch was not engaging when I switched gears to the appropriate gear despite Witnessing my dash board display the rear view to reverse, my vehicle remained stalled. I placed my ford focus 2018 in park so I’m able make a phone call I noticed my vehicle began to roll forward even tho it’s placed in park. After pushing my vehicle safety to the shoulder of the road I engaged the “E” brake. I felt comfortable and safe to leave the vehicle in it current state.

Jan 16, 2024

Purchased car 9/30 and have driven less than 3600 miles. Engine slow to accelerate, also revving up while at a stop light, lurching forward, lagging, and recently on 1/3 not drive able and had to be towed. Engine light on with codes P2837 and P287B. Two different garages (1. Fritz Ford and McNairs Auto) have diagnosed this vehicle to have a defective TCM freezing up gears, causing transmission failure. Notified Ford Motors in MI, they advised me to submit a report to NHTSA to help. Repair cost is 8600.00 at McNairs, 9600.00 at Fritz Ford in Riverside, CA No warranty on this car! Please help!

Jan 11, 2024

My head gasket blew and there was no unjust stress put on my engine. One day my check engine light came on and then my vehicle overheated and started to have vapor leak out of the exhaust

Aug 31, 2023

NHTSA number 18v845000 and 18v735000, my car is showing the same symptoms transmission and purge valve and should be included in these recalls

Aug 31, 2023

Slave cylinder on 2018 limited edition focus rs, i was driving home and pedal instantly fell to the floor! In the middle of the highway right before my exit and I had to do some rather scary driving when the car wouldn't change gears & stalled. I had to get the car to emergency lane/shoulder to pull over! No previous signs/warning lights or vehicle drive ability leading up to complete catastrophic failure of said slave cylinder. It's currently at the dealership where I had it towed with the clutch still on the floor &. Although the clutch was still on the floor the dealership took 2 DAYS TO "DIAGNOSE" the issue with the vehicle when its obviously a hydraulic issue with either the master cylinder or slave cylinder smdh thats an issue in of its self but i digress.The dealership did confirm that it is indeed a complete failure of slave cylinder. I've read that this is a known issue with ford focus vehicles that ford is well aware of yet they haven't recalled this part let alone acknowledge said issue when brought in for replacement. This is the 2nd time I have an issue with the slave cylinder which I had replaced 26,000 miles ago my vehicle currently has 126,699 but I replaced slave cylinder @ 104,568 miles so new slave cylinder doesn't even have 30,000 miles on it.

Aug 1, 2023

The canister purge valve (which ford currently has a recall on just not for my vin) got stuck open and ruined the front manifold catalytic converter. Called ford to explain that this part is impacting other models

Jul 15, 2023

July 9, 2023 Rough idle and hesitant to start. No check engine light no codes on reader. Had oil changed as part of routine scheduled maintenance and was told coolant was low and topped off. July 13 noticed coolant at low on coolant reservoir. July 14 car shut off getting off highway driving to work. Check engine light now illuminated. I was able to restart the car but started to overheat and got overheating warning. Turned off ignition and restarted did not get overheating warning until I started driving. 8 hours later coolant reservoir below low line, added coolant and attempted to drive home, car shut off. Having car towed to dealership that replaced the engine. Engine only has 10,000 miles but odometer reads 68,000 Ford says no warranty is on the replacement motor.

Jul 10, 2023

I was driving normal speed on a highway and all of a sudden my speed slowed to 0 and I had to hurry and pull over fast. I was so scared and it was so dangerous. I took it to a shop and they said I need a new transmission. The car never indicated there was an issue prior to this incident.

May 1, 2023

I bought a 2018 ford focus se with 7,000 two years ago now my car only has 52,000 miles on it and the transmission doesn't work front or rear the ford dealer told me the car is out of warranty and i have to pay $4,000 for a new transmission It's not Only that they want to rob the citizens, please, the government, do justice against these corporations. Now my car is broken down in my house with the transmission that does not work.

Mar 14, 2023

I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.

Jan 13, 2023

Engine stalls after filling up with fuel causing check engine light codes

Dec 9, 2022

The vehicle is still experiencing mechanical issues with the clutch and the check engine light is on after leaving a Certified Ford dealership for the third time now over the past month but the Ford dealership is not willing to assist nor take accountability when my vehicle has never been repaired to be safe to commute in even after a clutch replacement which according to them was a recall and apart of an extended warranty. All other Ford dealerships have months waiting period for availability and I’m attempting to sell my vehicle due to the used car market crash but am now told the market value of my vehicle will be deducted since it’s still undergoing mechanical issues and has a check engine light that is present as well as issues with the powertrain / clutch that will not allow the vehicle to maintain a consistent speed, while jerking and steering - almost colliding vehicles multiples times as well as losing control. This needs to be investigated as there’s clearly internal issues/errors going on with my vehicle like the thousands of other Ford Focuses whether VIN specific or not. I’ve retained a lawyer for a lawsuit that’s now pending against Fords manufacture and I’d love to add you to it as well if you do not respond with a sense of urgency as this is my second submission regarding unrepairable issues over the past month that have caused my vehicle to be back into a Ford certified dealership 3 times now with no resolution. Ford manufacture is stating the complete opposite of the certified Ford dealership Mossy Ford in San Diego and that the vehicle doesn’t have any recalled parts nor extended warranty but than how was my vehicle repaired without my confirmation but still not in safe, drivable conditions? It will legally be proven within the letter of the law I promise you and the negligence will be highlighted as well as your administrators handlings of this critical situation will be held against you in front of a judge as the vehicle IS A LEMON!!!!!!

Sep 28, 2022

Yes, both the safety of myself as well as others is at risk. The engine shuts off while driving, which is extremely dangerous in many scenarios: on a highway - the risk of rear-ending at high speed, hazardous when passing another car on a two-way street, inability to leave the intersection safely etc. During regular operation, the vehicle loses power and enters "idle mode"; the car shakes a bit like choking, the engine shuts down, and no acceleration is possible. An error message " engine fault service now" appears. You are losing control over a car and cannot safely leave a line or an intersection. Turning the engine off and back on clears the message, and the vehicle typically runs back and runs without problems. The incidents happen entirely at random without any warning. There is no pattern, fast or slow drive, length or dynamic of the drive, the weather, etc. Happened to me multiple times. Around August 8th - the first observance, on an interstate highway, the car entered idle mode and died numerous times when slowing down. The car was dropped off at the authorized FORD dealer. The dealer cannot replicate the issue. Car picked up from the dealer around August 30th - throttle body replaced as per dealer recommendation. September 15th - same problem. The car shuts off during driving. No acceleration, same message. Fulls speed, city driving, lost acceleration mid-intersection. Car towed to an authorized dealer. The dealer cannot identify the issue, cannot replicate the problem and says everything is ok. On September 23rd, the car was picked up from the dealer, stating that they replaced the harness and resolved the issue. September 24th card enters "middle mode" while on the highway off-ramp. Unable to accelerate same error message. Miraculously avoids being rear-ended by the driver behind. The message clears off after tuning the car off and on. The vehicle operates normally after. Dropped the car off at the authorized dealer.

Sep 25, 2022

The clutch on the vehicle continues to fail. It has been replaced three times by a ford dealer. When taking off from a stopped position the vehicle makes a grinding noise and shudders when switching from first to second gear(Around 16mph). The shudders can be slight or aggressive enough that it shakes the entire car.

Jun 9, 2022

My car has shuddered and dies on my 3 times. 1st time with 12 miles until empty. 2nd time with 19 miles until empty and 3rd time with 30 miles left until empty. All 3 of these times were in the middle of the road. All 3 times within the last 6 months.

May 11, 2022

There is currently a recall on 2018 Ford Focus however the dealer claims my VIN is not included. Three weeks ago my check engine light came on I went to a gas station they checked it it states it was a small evaporative leak. It went off, IT came back theee days later. I went to the auto shop they said it was a gas filler neck issues. They fixed it the light went off then a day later came back on. I took it to the shop they said there is a safety recall issue with a deformation of the plastic gas tank due to the CPV which causes the deformation. The dealer refused to fix my car claiming the recall does not included my VIN. Even though what the recall stated is EXACTLY what is wrong with my car.

Apr 14, 2022

I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can’t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven’t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray’s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 – 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.

Apr 7, 2022

The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

Mileage: 61,000

Nov 16, 2021

The check engine light came on a week and a half ago and after having someone do a diagnostic test it sent a code saying an emissions leak somewhere. The car will sputter and sometimes will not restart after fueling and has to be revved up a bit to get it going. The scary part is when it starts to sputter when at an intersection. I called the dealership that I bought this ford focus brand new in 2018 which has 20,000 miles now and the girl answering phones at Brandon Ford Tampa Fl. said my car would not be covered for my problem under warranty. I did not know until just checking online that this was actually one of 2 recall problems with the 2018 ford focus models. Would expect a little more from what is supposed to be the number one ford dealer in the south. I was blown off. Doubt my next new car will be a ford but I am waiting to hear back from you to see if I have any recourse here. Thanks for your time. [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Oct 18, 2021

Purchased with less than 50k miles with warranty. 2k miles until warranty expired car started jerking and shuddering when taking off. Took to dealership no codes or recalls. A month later car would not start after refueling. Had mechanic replace fuel evap. Fixed one problem but not the shuddering. Problem seems to be worsening. Recall for half of the 2018 focus models for same issues but recall does not include all!

Oct 14, 2021

turn the car on going in reverse and it stalled out were I couldn't stop and this was the second time that this happen

Aug 24, 2021

I bought the vehicle on 08/21/2021 which is 3 days ago the vehicle has 57k miles on it and I quickly found out why. I realized when stopping at red lights and then trying to accelerate when the light turns green the car boggs down like its stuck in a mud pit and then suddenly flies out of it. I almost rear ended a vehicle and then almost got rear ended. I had the same issues going up and over a mountain. And believe me if they had a return policy like Wal-Mart it would've been returned the same day.

Aug 17, 2021

My car stalls out when trying to gain speed and then trying to restart it after it stall out is very hard to do. My check engine light is on with a P1450 code.

Aug 12, 2021

The car engine shuts off (or fails) without any warning while driving. This has happened randomly on numerous occasions since we purchased the car in January of 2021. Today the check oil light and check engine light both came on prior to the engine just completely shutting off while driving and would not restart. There was also a strange engine noise accompanied by the engine running “rough” prior to engine failure. We had to get the car towed. We looked up recalls and there was a recall for our make/model/year but none associated with our specific VIN #. However the recall described our same issues. We would like this investigated as this is very dangerous, unexpected and concerning. The incident happened in a busy city , on a busy road during work hours. The car is currently at a Ford Dealership awaiting inspection but we were already told there are zero recalls for our VIN #.

Aug 4, 2021

Engine and all electrical power suddenly stops while driving with no warning. Car shows "Starting System Fault" when key is turned. After about 30 minutes everything restarts but the car only goes a few miles before cutting out again. This failure is extremely dangerous. We took the car to Town and Country Ford in Nashville TN on Monday July 26,2021 and picked it up on Friday July 30. They said it had been repaired, I drove approximately 6 miles and was on a 5 lane highway doing 60mph when it happened again. I was lucky to safely get to the side of the road. Since the air conditioning and windows also stopped when the heat index was 105 degrees that represents another possible danger. On Sunday July 25 the engine light came on, but being Sunday there was no place to read the code. After the first failure occurred about 10am Monday we had the code read as a P1450. As I hadn't had any experience with fuel system/ emission control we decided to take it to the above dealer. At the time of the Friday failure there was no code or warning. This failure method is extremely dangerous as a car may suddenly stop running in high speed traffic. I have no Idea what would have happened if i had been going uphill. Also if the service tech cannot detect the problem it may be widespread. Vehicle is currently in the dealership.

Jul 14, 2021

check engine light came on. Vehicle is extremely hard to start after refueling. Seems to be same symptoms as Ford recall 18S32. NHTSA campagin ID 18V735000

May 25, 2021

On 3-28-21 I got an oil change. Shortly after my engine light came on with error code p1450 which it didn't have beforehand. We first took the car to a mechanic and he said that the code is consistent with a known recall for that year and model for a problem with the fuel system. We took it to a Ford dealership to get an evaluation done and they confirmed that the problem was consistent with the recall the mechanic mentioned however there is no recall for my VIN number. When we put gas in the tank and turn it on again, the engine stalls. It runs rough when idle and sometimes has a problem getting up to speed from sitting at traffic lights.

Apr 21, 2021

WHEN DRIVING, THE CAR WILL SHUTTER WHEN CHANGING GEARS. ALSO IN MARCH 2021, RADIO, BACKUP CAMERA AND USB PORTS STOPPED WORKING. DEALERSHIP SAID THAT IT WASN'T COVERED UNDER WARRANTY AND PAID OVER $800 FOR A NEW RADIO TO BE INSTALLED.

Mileage: 56,000

Jan 13, 2021

MY BOYFRIEND GOT THIS CAR APRIL 13 OF 2020 AND ABOUT A MONTH AND A HALF AFTER WE GOT IT IT STATTS ACTING UP... NOT SHOFTING OUT OF LOWER GEARS. SHUDDERING . WHEN YOU STOP AT A STOP LIGHT FOR TOO LONG AND GO TO TAKE OFF IT ALMOST STALLS. WE ALMOST GOT HIT BECAUSE OF IT! IT SOUNDS LILE GEARS ARE GRINDING OR LIKE WE ARE DRAGGING SOMETHING UNDER THE CAR. WE HAVE TAKEN IT IN TWOCE TO GET CHECKED AND THE FORST GUY THAT SROVE IT AROUND THE LOT SAIS SOMETHING WAS WRONG WOTH IT NUT AFTWR THEY HAD IT ON THE SHOP FOR ABOUT AN HOUR ANS A HALF THEY BRING IT BACK TO US THE SECOND TIME AND SAY NOTHING OS WRONG WOTH IT.... IT IS GETTING WORSE AND WORSE. IS STATTED OUT JUST NOT WAMTING TO SHIFT FROM SECOND GEAR NOW IT DOESNT EVEN WANNA SHIFT OUT OF FIRST MOST THE TIME. 45000 MILES. THERE SHOULD BE NO ISSUES WOTH THIS CAR.

Mileage: 15,000

Jan 11, 2021

THE CAR'S EXTERIOR DESIGN CAUSES THE REAR WINDOW AND ENTIRE HATCHBACK TO CONTINUALLY BECOME COVERED IN ROAD DIRT AND OBSCURE VISIBILITY OUT THE REAR WINDOW. THE REST OF THE CAR IS IMMACULATELY CLEAN BUT THE WIND DYNAMICS OF THE CAR DESIGN CAUSE ROAD DEBRIS TO ACCUMULATE ON THE REAR PORTION OR THE CAR. THIS HAPPENS WHEN IN MOTION IN ALL TYPES OF DRIVING.

Mileage: 50

Nov 23, 2020

MY 2018 FORD FOCUS ST (~8K MILES) HAS BEEN HAVING ISSUES WITH RPMS SUDDENLY INCREASING WHEN SHIFTING GEARS. FOR EXAMPLE, TWO WEEKENDS AGO, I WAS SHIFTING FROM SECOND GEAR TO THIRD GEAR AND MY CAR WENT UP BY 3000 RPMS AFTER I LET MY FOOT OFF THE THROTTLE. ON ITS OWN! THIS ISSUE HAS BEEN HAPPENING INTERMITTENTLY USUALLY WHEN THE CAR IS HOT (ABOUT AN HOUR OR SO RIDE) AND EXAGGERATED WHEN THE FLOOR HEATING IS ON. I THOUGHT IT MIGHT HAVE BEEN A VALVE ISSUE BUT FOUND MULTIPLE FORUM POSTS WITH THIS EXACT PROBLEM AND HOW A LOT OF ST OWNERS WENT THROUGH MULTIPLE DEALERSHIPS TO GET THEIR THROTTLE PEDAL ASSEMBLY REPLACED TO PERMANENTLY FIX THE PROBLEMS. HERE ARE THE LINKS TO THE FORUM POSTS: HTTPS://WWW.FOCUSST.ORG/THREADS/RPMS-ACTUALLY-INCREASE-ON-CLUTCH.128706/ AND HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75504_DS901319. ALSO A VIDEO DEMONSTRATING THE ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=EQO2PH9KHLC (THE VIDEO IS REGARDING THE 2018 FOCUS RS WHICH HAS THE SAME PEDAL PARTS AS THE 2018 FOCUS ST). THIS HAS CAUSED PEOPLE ACCIDENTS AND I BELIEVE IT SHOULD BE LOOKED INTO.

Nov 2, 2020

I BOUGHT MY 2018 FORD FOCUS HATCHBACK ON 06/23/2018 AND ON 09/03/20 I HAD TO HAVE MY FRONT AND REAR ROTORS AND BRAKE PADS REPLACED. THE ROTOR WAS CRACKED AND THEY WERE REALLY RUSTED. MAKING MY CAR UNDRIVABLE. THIS MAKES ME SICK THAT FORD USES SUCH CHEAP PARTS THAT I MYSELF AS A POOR MICHIGANDER HAD TO REPLACE ROTORS AND BRAKE PADS WITHIN 2 YEARS OF BUYING A BRAND NEW CAR.

Mileage: 32,875

Oct 23, 2020

SERVICE ENGINE LIGHT INDICATED EVAP,VERY SMALL LEAK. RESET CODE AND A DIFFERENT CODE CAME UP FOR A VACUUM IN THE FUEL TANK. UNABLE TO EFFECT REPAIRS MY SELF AND MADE AN APPOINTMENT AT CARDINAL FORD DEALERSHIP. 11400 NEW HALLS FERRY RD. STL, 63033. ATTACHED DOCUMENTS DETAIL REPAIR AND COST.

Mileage: 42,646

Oct 3, 2020

MY TRANSMISSION CLUTCHES. THEY HESITATE , SHUTTER AND IT NEVER WANTS TO MOVE AND HAS ALREADY BEEN REPAIRED TWICE.

Sep 25, 2020

THERE ARE MORE THAN A FEW FAULTY PURGE VALVE AND SIMILAR TYPE VALVES ON THE FORD FOCUS POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING,. WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART THE VEHICLE, INCREASING THE RISK OF A CRASH. AND YET MY YEAR MODEL AND MOTOR SIZE DID NOT MAKE THAT LIST. BUT YET I HAVE THIS PROBLEM ON MY 2018 FORD FOCUS SE ONLY @ 40,0000 MILES . THIS COULD HAVE BEEN A HUGE SAFETY ISSUE W/ MY YOUNG COLLEGE STUDENT DRIVING ALL HOURS OF NIGHT ON BACK ROADS DUE TO HER SCHEDULE. SHE HAD NO WARNING NO CHECK ENGINE LIGHT NOTHING. SHE WAS VERY LUCKY THIS DID NOT STALL ON THE HIGHWAY. SHE COULD HAVE BEEN REAR-END OR WHO NO WHAT ELSE. I BELIEVE THIS SHOULD ME FORD MANUFACTURING ISSUE AND THAT IT SHOULD BE ADDED TO SAFETY RECALL LIST

Mileage: 40,000

Sep 22, 2020

THE LCD SCREEN IS TOTALLY BLACK. NO VISIBLE CONTROLS WITHOUT SCREEN.

Mileage: 37,150

Aug 26, 2020

I WAS ON MY WAY TO WORK ON 8/25/2020 ABOUT A MILE AWAY THE ENGINE LIGHT COMES ON SO I TURN AROUND TO LEAVE IT HOME THEN MY VEHICLE STALLED ALL OF THE SUDDEN WITH NO WARNING OTHER THAN THE ENGINE AND OIL LIGHTS CAMING ON, I TOWED IT TO THE DEALERSHIP FOR ADIAGNOSIS SAME DAY AND THIS MORNING OF 8/26/2020 I RECEIVED A CALL FROM THE DEALERS SHOP AND THEY ARE STATING THAT THE OIL PUMP WENT OUT AND RUINED THE BATTERY AND NOW I HAVE TO REPLACE THE BATTERY ON THE VEHICLE, NOW IM CONCERNED BECAUSE I DID NOT GET ANY WARNING FROM THE ENGINE, NO SMOKE, NO RATTLING OR SHAKING AND THE WEIRD THING IS THAT IT CRANKS BUT WONT START, IT JUST STALLED AND IT TURNS OUT TO BE A BLOWN ENGINE.

Mileage: 130,000

Apr 29, 2020

AS I WAS DRIVING ON THE INTERSTATE, I HEARD A LOUD POP. NO OTHER VEHICLES WERE AROUND AT THE TIME. I OPENED THE SUNROOF COVER AND NOTICED IT WAS SHATTERED. I PULLED INTO THE GAS STATION TO SEE THAT THERE WAS A LARGE HOLE IN MY SUNROOF.

Mileage: 45,700

Dec 30, 2019

THIS IS THE 2ND TIME I AM HAVING THE SAME ISSUE. THEY REPLACED THE CLUTCHES. I DROVE THE CAR A COUPLE OF WEEKS AND AM HAVING THE SAME ISSUES WITH SURGING/LUGGING. NOW, IT IS HAPPENING IN LOWER GEARS AND WHEN I ACCELERATE TO HIGHER GEARS. IT IS NOW HAPPENING WHEN I AM IN REVERSE, TOO.

Mileage: 36,000

Nov 1, 2019

WHEN CHANGING GEARS THE CLUTCH IS SHAKING THE CAR AND MAKING A GRINDING NOISE. IT APPEARS TO CREATING PROBLEM ON THE LOWER GEARS SUCH AS GEAR 1 AND 2

Mileage: 42,400

Aug 24, 2019

WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.

Mileage: 553

Aug 11, 2019

SEE ATTACHED LETTER. I HAVE COPIES OF ALL RECEIPTS, IF YOU NEED TO SEE THEM

Mileage: 12,919

Apr 1, 2019

2018 FORD FOCUS SE SEDAN RECALLS. I RECENTLY GOT A 2018 FORD FOCUS SE SEDAN IN NOVEMBER OF 2018. IT PERIODICALLY HESITATES WHEN I ACCELERATE AND I WAS IN THE MIDDLE OF DRIVING THE OTHER DAY ON MY WAY HOME AND NOT ONLY DID IT HESITATE WHEN I BEGAN TO ACCELERATE ON A 30 MPH STREET BUT IT ALSO BEGAN TO SLIP AND DID NOT WANT TO MOVE FOR ABOUT 5 SECONDA WHEN I WAS PRESSING ON THE GAS, IT WAS BEGINNING TO SLOW DOWN INSTEAD OF MAINTAINING THE SPEED IT SHOULD HAVE BEEN WHEN I WAS PRESSING THE GAS PEDAL. I WAS ON A CITY STREET WHEN THIS HAPPENED.

Mileage: 7,600

Jan 4, 2019

THE HORN GOES OFF AFTER THE CAR IS LOCKED WITH THE KEY FOB. NO KNOWN WAY TO STOP IT.

Mileage: 50

Oct 30, 2018

I WAS DRIVING NORMALLY AND THE ENGINE SHUT DOWN WITH NO WARNING (LIGHTS ON THE INSTRUMENT PANEL WENT OFF) THEN CAME BACK UP. NOT LONG AFTER THIS, I CAME ACROSS AN ARTICLE THAT SUGGESTED A CURRENT RECALL COULD BE TO BLAME FOR THIS BUT MY VIN IS NOT INCLUDED IN THIS RECALL. IT SHOULD BE. (DATE OF OCCURRENCE IS APPROXIMATE.)

Mileage: 18,000

Jul 5, 2018

EXPLODING SUNROOF - TRAVELING SOUTH ON I-5 AT A SPEED OF 60MPH IN TACOMA TODAY (7/5/2018) IN MY BRAND NEW 6 MONTH OLD 2018 FOCUS RS AND JUST PASSED 56TH STREET EXIT. SUDDENLY WITH WHAT SOUNDED LIKE A GUN SHOT, THE SUNROOF EXPLODED AND I WAS COVERED WITH GLASS AS THE SUNROOF COVER WAS OPEN. FORTUNATELY I HAD A HAT ON OTHERWISE THE VERY SMALL SHARDS MIGHT HAVE GOTTEN INTO MY HAIR, EYES AND FACE. PULLED OF THE HIGHWAY AND TOOK A COUPLE PICTURES. THE DAMAGES FROM THE EXPLODING GLASS CAUSED ADDITIONAL DAMAGES TO THE ROOF AND WING OF THE CAR. THIS IS CURRENTLY ESTIMATED AT OVER $2600 IN DAMAGES. NOT TO MENTION THE CLEAN UP THE THE INTERIOR CAR WILL NEED. THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AS THEY WOULD HAVE GOT THE BRUNT OF THE GLASS.

Mileage: 4,384

May 25, 2018

BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.

Jan 7, 2018

MY PERSONAL CAR HAD A BATTERY DIE - I CALLED THE DEALERSHIP AND I GOT IT TOWED- THE DEALERSHIP GAVE ME A RENTAL CAR FOR THE DAY - WHEN I STARTED TO WORK WITH THE RENTAL CAR I STARTED FEELING SICK WITHIN 15 MINUTES BUT KEPT DRIVING TO WORK - (A 45 MINUTE RIDE) I WAS AT WORK FOR 15 MINUTES AND THEN HEADED TO AN APPOINTMENT- I GOT CONFUSED AND STARTED HALLUCINATING - I PULLED OVER ON THE SIDE OF THE ROAD - FOR ABOUT 4 HOURS I WAS GOING IN AND OUT OF CONSCIOUSNESS- I WAS ROLLING MY WINDOWS UP AND DOWN BECAUSE I DIDN'T FEEL GOOD WHICH THE DOCTOR SAID THAT IS WHAT SAVED ME - FINALLY I GOT BACK IN THE CAR BECAUSE OF MY DAUGHTERS CONCERNS - I HAD TO STOP THE CAR AND STARTED VIOLENTLY THROWING UP BLOOD - AT THAT POINT MY DAUGHTER TOOK ME TO REDI MED - THEY THOUGHT I WAS HAVING A STROKE AND GOT ME TO THE HOSPITAL - WHEN I GOT TO THE HOSPITAL THEY TOOK BLOOD WORK AND HOOKED ME UP TO EKG AND THEN TOOK ME FOR A CATSCAN - MY BLOOD WORK CAME BACK WITH HIGH LEVELS OF CARBON MONOXIDE POISONING AND THEN I WAS ON OXYGEN FOR 2 1/2 DAYS - THIS WHOLE THING WAS A CRAZY EXPERIENCE

Mileage: 187