2004 FORD FREESTAR Power Train Problems

The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the residence. An independent mechanic diagnosed that the torque converter and the transmission needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Mileage: 104,000

Flashing! With gear around it and car will not operate correctly i.e. no power very slow acceleration and lacking ability to change gears.

I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.

My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go had to drift off the highway she avoid getting hit I had to tow the van home we’re it’s still parked

The contact owns a 2004 Ford Freestar. The contact stated that while driving at various speeds the vehicle would not properly accelerate and would hesitate to accelerate and the check engine warning light would remain illuminated. The vehicle was taken to the local mechanic who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted and informed that the VIN was not included in the NHTSA Campaign Number: 12V006000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The VIN was not available. The failure mileage was 250,000.

Mileage: 250,000

The transmission is grinding and popping when shifting gears.Also it has started not moving when I shift it into drive and 3rd and 1st.When I drive it I have to put it in 1st gear and change up to drive and it grinds and pops when giving it gas to go.It comes to a crawl going up hills.Has a big loss of power.The trackshion control light comes on saying it's not working.The electrical is messing up the doors are opening up when they are not supposed to going down road.It tells me that different doors are open when there not keeping the lights on in the van running down the battery.

The contact owns a 2004 Ford Freestar. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact depressed the accelerator and the vehicle continued to slow as the RPM was rising. The contact did not notice any warning lights illuminated. The contact pulled safely off the road and turned the vehicle off. The vehicle was restarted however, failed to shift into higher gears while attempting to reach highway speeds. The contact drove the vehicle to her residence. The vehicle was not taken to be diagnosed or repaired. The contact researched online and found NHTSA Campaign Number: 12V006000 (Power Train) which she linked to the failure. The manufacturer had not been informed of the failure. The failure mileage was 158,000.

Mileage: 158,000

Transmission slip , leaks , loosing ofpower, shakes from 45 mph to 55 mph , mechanic shop says it is the Torque Converter that is malfunction.

the van has less than 49k miles on it and the reverse has not worked but it will drive forward. Others have had this issue as well.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN PLACING THE VEHICLE INTO ANY GEAR, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT CALLED ALL AMERICAN FORD OF HACKENSACK (520 RIVER ST, HACKENSACK, NJ 07601) WHERE HE WAS GIVEN A DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

PCM HAS ISSUES DO TO MOISTURE WHICH AFFECTS ELECTRICAL SLIPPING GEARS ABS SENSOR PROBLEM POWER STEERING ISSUES AND TCM AND THIS VEHICLE HAS ALL SAFETY PROBLEMS ACCORDING TO RECALLS NONE OF IT WAS FIXED BECAUSE FORD SAYS YOUR VIN NUMBER IS NOT ON LIST.

THE VEHICLE WAS IN MOTION ON A HIGHWAY AT A SPEED OF 55 MPH WHEN IT HAD INSTANT TRANSMISSION FAILURE. PULLED OVER TO THE SIDE OF THE ROAD. VEHICLE WOULDN/T MOVE IN ANY DIRECTION OR GEAR. TRANSMISSION WAS IN PROPER FLUID LEVEL RANGE.

Mileage: 150,000

DRIVING DOWN RD N IT FELT AS IF SOMEONE WAS PUSHING BREAK WHILE I WAS SMASHING GAS PEDAL . LOST ALL FIRE TO CAR WOULDN'T GO NO WHERE. I WAS ON A COUNTRY RD GOING UPHILL. IT SPOTS N SPUTTER N JERKS REAL HARD GOING UP HILL LIKE MY TRANSMISSION GOING BAD BUT MOTOR SOUNDS GOOD SO I HAVE NO CLUE..

Mileage: 230,000

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MILES PER HOUR WHEN ALL OF A SUDDEN MY RPMS SHOT UP BUT I HAD NO ACCELERATION IT DID THIS WITHOUT WARNING I MANAGED TO GET OVER TO THE SIDE OF THE ROAD, AND I WAS GOING TO CHECK TRANSMISSION FLUID BUT WHEN I PULLED THE DIPSTICK OUT FLUID SHOT OUT THE DIPSTICK HOLE. I WAS ABLE TO WALK TO A STORE & BUY TRANSMISSION FLUID THAT I ADDED. I WAITED A BIT THEN TRIED DRIVE, REVERSE, LOW GEAR, BUT NOTHING. HAD TO CALL A TOW TRUCK

Mileage: 100,000

TORQUE CONVERTOR DEFECTIVE IN SIMILAR FORD FREESTAR MODELS EDDY'S FORD DEALERSHIP SOLD RECALL VEHICLE AS IS AGAINST STATE & FEDERAL LAWS AND LIED TO DISABLED VETERANS ABOUT REPLACING THE DEFECTIVE TORQUE CONVERTER AFTER DISCOVERY OF RECALL CAUSED PISTON HOLE ENGINE BLOCK AND TRANSMISSION DAMAGE CUTTING OUT NEAR DANGEROUS BRIDGE INTERSECTION.

Mileage: 116,000

MY FIANCE WAS DRIVING TO WORK WHEN SHE HEARD A CLICKING NOISE THEN A LOUD BANG COME FROM THE TRANSMISSION, SHE LOST ALL POWER, IF SHE HADN'T RESPONDED TO THE SITUATION AND TURN IMMEDIATELY INTO A CHURCH DRIVEWAY SHE WOULD HAVE BEEN REAR ENDED! THE VAN WAS IN MOTION DRIVING SOUTHBOUND ON 257TH ST IN THE CITY OF GRESHAM. I WAS JUST NOW RESEARCHING THE VAN AND SAW FORD RECALLED 200,000 OF THIS YEAR'S VAN DEW TO A FAULTY TORQUE CONVERTER AND OTHER ISSUES WITH THE TRANSMISSION

Mileage: 200,566

I HAVE SPENT SO MUCH MONEY IN THIS VAN THAT I WOULD LIKE TO REPORT THESE ISSUES TO YOU FIRST IT WAS THE FUEL FILTER AND NOW IT'S THE TRANSMISSION I KEEP THE MAINTENANCE UP AND THINGS STILL GO WRONG

2004 FORD FREESTAR NOW.MILES 59000 PROBLEMS STARTED AROUND 45.000 MILES STARTED IN 2007 WITH BATTERY DEAD IF CAR STAT A MONTH STARTTED IN 2008 RIGHT AND LEFT LOW AND HIGH BEAM. HEAD LAMP CONNECTOR KEEP MELTING/ BURNING UP THE GROUND WIRE TRANSMISSION MAKING CLICKING NOISE IN FORWARD AND REVERSE TRANSMISSION FLUID IS DARK BROWN DOOR LOCK DONT ALWAYS UNLOCK OR LOCK ON SIDE DOOR LEFT AND RIGHT SIDE WING WINDOWS IN BACK OPEN. BUT DONT CLOSE ON LEFT AND RIGHT PROBLEMS ALL HAPPEN. IF STSTIONARY OR IN MOTION CITY STREET OR HIGHWAY I HAVE. TAKE PICKS LATER .NOT BY THE CAR AT THE MOMENT .

Mileage: 45,000

WE WERE DRIVING ON A 4 LANE ROAD AND MY 2004 FORD FREESTAR LOST ALL POWER TO THE TRANSMISSION. IT WOULD NOT GO IN ANY GEAR. DRN31 NOTHING JUST REVS UP! WE ALSO HAD THIS PROBLEM A YEAR AGO AND I FLUSHED THE TRANS AND IT SEEMED TO WORK UNTIL NOW. ALL FLUIDS WERE FINE ON THE VEHICLE AND LINKAGE IS ATTACHED. IT SHOWS NO RECALLS ON THIS VAN AND I DISAGREE AS I CAN SEE ONE. THANK GOODNESS MY KIDS WERE NOT HURT AS THIS COULD HAVE BEEN WORSE

Mileage: 175,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS WHILE IN A PARKING LOT. ALSO, THE POWER TRAIN INDICATOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT CALLED HART FORD LINCOLN AT 989-275-8922 (LOCATED AT 117 LAKE ST, ROSCOMMON, MI 48653) AND WAS INFORMED TO CALL THE NHTSA OR THE MANUFACTURER TO RE-OPEN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *TR

Mileage: 190,000

1 MINUTES AFTER YOU START DRIVING IT LOSE POWER

Mileage: 139

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) DID NOT REPAIR THE VEHICLE AND WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. THE CONTACT WAITED FOR MONTHS TO RECEIVE THE PART FROM THE MANUFACTURER WHILE THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WITHOUT WARNING. THE PART WAS RECEIVED THREE MONTHS LATER. ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) PERFORMED THE RECALL REPAIR, BUT THE FAILURE RECURRED MONTHS LATER. THE DEALER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

[XXX] 2004 FORD FREESTAR HAS A TORQUE CONVERTER RECALL WHICH MAY CAUSE THE VEHILE TO STALL AT SUDDENLY WITHOUT WARNING. AS I WAS DRIVING FREEWAY SPEEDS THE VAN SUDDENLY LOST POWER AS I WAS IN THE #3 LANE ON THE BAY BRIDGE. WITH THAT BEING SAID, I TRIED TO GET TO THE SAFEST LOCATION POSSIBLE. THEN HAD IT TOWED TO MICHAEL STEAD FORD AND THE DIAGNOSIS STATES THAT THE TORQUE CONVERTER DOESN'T RESOLVE THE ISSUE. WITH THE SUDDEN LOSS OF POWER AND FAILURE OF THE TORQUE CONVERTER IT LEAD TO ADDITIONAL PARTS TO BE DAMAGED AND FORD MOTOR COMPANY WONT COVER THE DAMAGE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 175,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION DID NOT FUNCTION PROPERLY. THE LEVER WAS HEAVY AND BECAME STUCK BEFORE SWITCHING INTO GEAR. SOMETIMES, THE VEHICLE HESITATED AND MADE AN ABNORMAL WHINING SOUND. ALSO, THE AXLES MADE A CRUNCHING AND GRINDING SOUND WHENEVER THE VEHICLE MADE A TURN. THE TRANSAXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT HAVE THE EQUIPMENT TO REPAIR THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE CBS AXLES NEEDED TO BE REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 270,000. ..*BF CONSUMER TOOK THE VEHICLE TO THE TRANSMISSION SHOP AND WAS TOLD THE SUDDEN POWER COULD BE TORQUE CONVERTER BUT NEEDS TO CHECKED. COMMON FAILED TRANSMISSION ERROR.*JB

Mileage: 270,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT MOVE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT WATER ENTERED THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED 45 DAYS EARLIER BY THE SAME INDEPENDENT MECHANIC FOR COOLANT LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Mileage: 157,000

WAS DRIVING AND MY TACH METER WAS GOING ALL OVER 3 4 LOST ALL POWER WHILE DRIVING DOWN THE RD. ALSO TRAC CONTROL IS ALWAYS OFF GOES ON AND OFF

Mileage: 95,387

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO MOVE FORWARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE OFF OF THE ROADWAY AND INTO A PARKING LOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE IN THE FORWARD GEAR; HOWEVER, THE REVERSE GEAR WORKED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V066000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVING I-95 AT 70 MPH . VAN S TACH RACED TO 3K ENGINE SEEM TO LOOSE POWER. HAD VAN CHECKED OUT SAID IT WAS TORQUE CONVERTER. THIS IS A KNOWN REOCCURRING PROBLEM TOLD TO ME BY THE CAR TECH. HOW CAN A PROBLEM SO BIG AND DANGEROUS BE FIXED SUCH AS FAULTY CONVERTERS.WHAT CAN ONE DO.

Mileage: 206,000

TORQUE CONVERTER OUTPUT SHAFT FAILURE THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL, RESULTING IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING. VEHICLE WAS IN MOTION AND JUST STOPPED WORKING ON CITY STREET.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. AFTER SWITCHING FROM REVERSE INTO DRIVE, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CLASSIC FORD OF SMITHFIELD (1698 E. BOOKER DAIRY RD, SMITHFIELD, NC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 53,535. THE VIN WAS INVALID.

Mileage: 53,535

TORQUE CONVERTER OUTPUT SHAFT ,,,, NO WAY FOR MOTOR TO ENGAGE THE TRANSMISSION ,, VAN ENGINE RUNS BUT NO POWER TO TRANSMISSION TO MOVE THE DRIVE TRAIN OF VAN ... DRIVING ON THE HIGHWAY ,, TAKE EXIT STOP FOR RED LIGHT , LIGHT TURNS GREEN PRESS GAS PEDAL ENGINE REVS UP BUT NO POWER TO TRANSMISSION TO MOVE FORWARD ... SETTING IN MIDDLE OF TRAFFIC STRANDED ,,, CARS TRUCKS ZOOMING BY ,,, TERRIBLE PREDICAMENT...

Mileage: 126,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS IN FIRST GEAR, IT HESITATED WITHOUT WARNING WHEN ACCELERATING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,449.

Mileage: 150,449

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH) STATED THAT THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 65 MPH THE VEHICLE LOST POWER AND DIED SCARING MY WIFE AND I TREMENDOUSLY. WHEN I CONTACTED THE DEALERSHIP THEY SAID BRING IN THE VEHICLE SO THEY COULD LOOK IT OVER. 3 DAYS LATER THEY CALLED TO SAY COME IN FOR THE VEHICLE AND TOLD ME THEY COULD FIND NOTHING WRONG.I TOOK IT TO A PRIVATE MECHANIC AND HE CHANGED THE COMPUTER MOD THINKING THAT WAS THE PROBLEM. WE ASSUMED IT WAS FIXED BECAUSE NO TROUBLE FOR ABOUT 2 MONTHS. THEN WHILE DRIVING ON THE HIGHWAY AGAIN IT SPUTTERED AND DIED. THIS HAS HAPPENED 10-15 TIMES SINCE AND IF I WASN'T A PROFESSIONAL DRIVER A COUPLE OF TIMES WE COULD HAVE BEEN IN A HORRIBLE ACCIDENT. I AGAIN WENT TO A FAMILY MECHANIC AND HE INFORMED ME ABOUT THE TORQUE CONVERTER BEING ON A RECALL FOR THIS MAKE AND MODEL,THEN LOOKING IT UP BY MY VIN IT SHOWS ITS NOT INVOLVED BUT HOW CAN IT NOT BE IF THE DESCRIBED PROBLEM IS EXACTLY WHAT HAPPENS? TELL ME WHERE I SHOULD GO TO GET THIS REPLACED. GOD HELP FORD MOTOR COMPANY SHOULD ANYTHING HORRIFIC SHOULD HAPPEN TO MY FAMILY

Mileage: 79,000

L WAS DRIVING ON THE HIGHWAY ALL OF A SUDDEN MY CAR SLOWED DOWN IT WOULD NOT GO FORWARD SO L COAXED IT INTO A PARKING LOT, L WAITED ABOUT 10 MINUTES AND PUT IT IN REVERSE AND IT WOULD NOT GO IN REVERSE EITHER SO L GOT OUT AND CHECKED EVERYTHING UNDER THE HOOD EVERYTHING L COULD CHECK SO L CALLED A TOW TRUCK SERVICE AND HAD IT TOWED TO MY HOME, L CALLED A MECHANIC HE LOOKED AT IT AND SAID IT WAS THE TORQUE CONVERTER HE ALSO SAID THAT FORD HAD A RECALL ON 2004 FORD FREESTAR VEHICLE FOR THERE TORQUE CONVERTERS SO PLEASE TELL ME WHAT TO DO THANK YOU.

Mileage: 57,395

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY A COUPLE OF THE CONTACT'S FRIENDS. THE CONTACT RESTARTED THE VEHICLE, BUT IT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

I WAS PULLING OUT OF MY DRIVEWAY, AND MY 2004 FORD FREESTAR LIMITED KEEPS ACTING LIKE IT'S NOT CATCHING THE GEARS CORRECTLY TO SHIFT. WHEN MY BROTHER DROVE IT LATER THE SAME DAY HE SAID IT SOUNDS LIKE THE TORQUE CONVERTER WAS MESSING UP IN THE TRANSMISSION. HE IS AN AUTO MECHANIC. IT HAS ABOUT 90,000 MILES. I JUST BOUGHT THIS VAN EARLIER LAST YR AROUND APRIL 2017, IS THERE STILL A RECALL ON THIS? THANKS [XXX] AT [XXX] OR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE RESTARTED; HOWEVER, THE VEHICLE FAILED TO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 99,862.

Mileage: 99,862

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING, THERE WAS A LOUD NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE DEALER (WITT FAMILY FORD, W1367 WI-160, PULASKI, WI 54162) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING, THERE WAS A LOUD NOISE COMING FROM THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE DEALER (WITT FAMILY FORD, W1367 WI-160, PULASKI, WI 54162) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

MY VAN HAS A PROBLEM WITH WATER, THAT IS WHEN IT RAINS THE VEHICLE STARTS HAVING PROBLEMS WITH SEVERAL COMPONENTS. (IE ENGINE MISFIRE, TRANSMISSION FAILS TO SHIFT PROPERLY, DOOR LOOKS REFUSE TO OPERATE PROPERLY, AMONG OTHER WEIRD THINGS) THIS HAPPENS EVERY TIME IT RAINS. THE PROBLEM AS I HAVE BEING ABLE TO TRACE IT, IS THAT THE WATER THAT COMES OFF THE FRONT WINDSHIELD AND INTO THE PLASTIC THAT COVERS THE COWL AREA ( WHERE THE WIPERS ARE) DRIPS ON TO THE MAIN ELECTRIC WIRE HARNESS CONNECTION THAT COMES FROM THE INSIDE OF THE CAR AND CONNECTS TO THE ENGINE BAY WIRE HARNESS. AS THE WIRE HARNESS CONNECTOR GETS WET, THE VEHICLE STARTS ACTING UP. I TOOK THE VAN TO MY MECHANIC BUT HE WAS UNABLE TO FIND A PROBLEM, IT WAS DRY. I TOOK THE VEHICLE TO A FORD DEALER AND, TO MY SURPRISE, THEY KNEW ABOUT THE PROBLEM BUT TOLD ME I HAD TO PAY THE REPAIR BECAUSE ITS COVERED ON A TECHNICAL SERVICE BULLETIN (TSB 06-14-10) BUT ITS NOT A RECALL. HOW CAN THIS NOT BE A RECALL WHEN THE VAN IS GOING ALONG WELL AND AS SOON AS IT STARTS RAINING, I START HAVING DRIVE ABILITY ISSUES, TRANSMISSIONS STARTS ACTING UP, ENGINE STARTS ACTING UP, SOME TIMES STALLS, IN GENERAL I HAVE A VEHICLE THAT APPEARS TO BE "ALLERGIC TO WATER." THIS ISSUE HAPPENS ANY TIME IT STARS RAINING HEAVILY WHETHER ON THE HIGHWAY OR CITY STREET OR MY DRIVEWAY FOR THAT MATTER, IF ITS RAINING I HAVE TO TAKE MY WIFE'S CAR BECAUSE IF NOT I KNOW WILL HAVE TO BE DEALING WITH AN UNCOOPERATIVE VEHICLE. PS. I PUT A DATE ON THE "WHEN DID THIS HAPPEN" FIELD BUT THIS IS AN ONGOING ISSUE.

Mileage: 85,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE TORQUE CONVERTER. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF UPDATE 8/23/18*JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER TO THE DRIVE TRAIN. THE VEHICLE WAS TAKEN TO EIDE FORD (800 E BISMARCK EXPY, BISMARCK, ND 58504) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINED TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 130,999.

Mileage: 130,999

WHILE DRIVING MY 2004 FORD FREESTAR MINIVAN, AT APPROXIMATELY 45MPH (MILES PER HOUR), THE VEHICLE BEGINS TO SHUDDER AS IF I AM DRIVING OVER RUMBLE STRIPS AND WHEN CLIMBING SLIGHT OR STEAP INCLINED HILLS THE SHIDDER WORSENS. I PURCHASED THE VEHICLE ISED FROM A CAR LOT. I HAVE MOTICED THAT ALL OF THE FORD FREESTAR ROUMS STATE THAT THERE IS A RECALL ON THE TORQUE CONVERTER. I LOOKED UP MY VINFOR RECALLS AND IT STATES THAT THERE ARE NO RECALLS FORNMY VEHICLE. I WONDER IF THE ORIGINAL RECALL HAS ALREADY BEEN TAKEN CARE OF BY THE PREVIOUS OWNER AND THE REPLACEMENT PART IS FAULTY AS THE MS.AZOSE V. FORD MOTOR COMPANY CLASS ACTION LAWSUIT STATES IT IS. ANY INSIGHT ON THIS MATTER WOULD BE EXTREMELY HELPFUL. THANKS

Mileage: 113,000

WHILE IN MOTION THE VEHICLE TRANSAXLE LIGHT COMES ON. THE VEHICLE STICKS IN FIRST GEAR WHILE IN MOTION OR IT SLIPS FROM THE STATIONARY POSITION AND WHEN IN REVERSE. THE TRANSMISSION SHOP STATED IT WAS THE TORQUE CONVERTER.

Mileage: 183,000

THE VEHICLE LOSES POWER AS I AM DRIVING IT ON A CITY STREET. IT ALSO HAPPENED ON THE HIGHWAY, SO I DON'T USE THE HIGHWAY ANYMORE BECAUSE OF THE LOSS OF POWER.. WHEN THE SPEEDOMETER NEEDLE GOES OVER 2 RPM , IT STALLS EVEN MORE AND JERKS.

Mileage: 250,000

IT WAS RAINY DAY AND MY WIFE WAS PICKING MY DAUGHTER FROM SCHOOL. IT HAPPENED IN THE SCHOOL ZONE. THE CAR WAS IN MOTION. KIDS CROSS ROAD AS IT WAS END OF SCHOOL DAY. SAFETY OF PASSENGERS AND OTHER PEOPLE WAS IN DANGER. I HAVE REPLACED IN FEB 2016 CONTROL UNIT AND HCU SPENDING $2400 +. AT THAT TIME IT HAD ENGINE LIGHT ON. IT HAS AGAIN CAME BACK ON 10/24/2017. JUST TO NOTE, IN 2010, SPEND $1600 + ON THE CAR BECAUSE OF ISSUES IN THE VEHICLE. HAD ABS LIGHT ON, NORMAL DRIVING. THE CAR HAS ONLY AROUND 45000 MILES. RAIN WATER IS CAUSING ISSUES. IF GOOGLE SEARCH DONE "FORD FREESTAR CHECK ENGINE LIGHT AFTER RAIN", IT HITS LOTS OF RESULTS. FORD KNOW THE ISSUES. FORD EVEN HAD FOLLOWING SERVICE BULLETIN. TECHNICAL SERVICE BULLETIN (TSB 06-14-10.) THESE MINIVANS ARE SAFETY HAZARDS. WHAT WOULD IT TAKE TO GET SOMETHING DONE, RECALL OR GET THESE MINIVANS OFF ROADS ? FORD IS NOT TAKING RESPONSIBILITY. PLEASE FORCE THEM TO OWN THE RESPONSIBILITY WHICH THEY ARE NOT WILLINGLY TAKE. I HAVE DOCUMENTS FOR THE REPAIR THAT WAS DONE. IN 2016, WHEN CHECK ENGINE LIGHT WAS ON, I WAS ON HIGHWAY DRIVING 50 MILES AN HOUR AND IT WAS RAINY. CAR WAS SHAKING AND SEEMED LIKE LOSING POWER. THANKS, ANIL

Mileage: 45,000

TAKATA RECALL TRANSMISSION WELL NOT CHANGE TO OVERDRIVE ON HIGHWAY, OR IN TOWN DRIVING. IT STILL RUNS BUT NOT ABLE TO DRIVE DUE TO TRANSMISSION NOT BEING ABLE TO CHANGE INTO OVERDRIVE. THIS VECHILE WAS IN MOTION ON A HIGHWAY WHEN TRYING TO INCREASE SPEED IT WOULD RIVE UP..I DIDN'T PUT VECHILE IN THE LOCAL GARAGE THE MECHANIC SAID TRANSMISSION ISN'T ABLE TO CHANGE INTO OVERDRIVE. WHICH WOULD RESULT IN LOSING THE TRANSMISSION.

Mileage: 140,000

ON THE WAY HOME FROM PICKING UP MY GRANDCHILDREN, MY VEHICLE WAS IN MOTION BUT IT STARTED TO SLOW DOWN UNTIL IT CAME TO A STOP. TOWED TO A SHOP FOR DIAGNOSIS AND REPAIRS. THEY DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. COST WAS NEARLY $4K .. I AM A SENIOR CITIZEN ON A FIXED INCOME ... THIS WAS A BIG HIT TO THE POCKETBOOK. STARTED LOOKING ON THE INTERNET AND, FROM WHAT I AM READING, IT SEEMS THAT THERE WAS A RECALL ON THIS BUT I NEVER RECEIVED ANY TYPE OF NOTICE ON THIS. DO I HAVE ANY RIGHT TO APPEAL TO FORD FOR SOME TYPE OF RELIEF AFTER THE FACT???

Mileage: 78,658

ENGINE SURGES IN REVERSE AND DRIVE VIOLENTLY ALMOST HITTING VEHICLE IN FRONT OF ME AT STOP LIGHT NO ENGINE LIGHT OR VEHICLE CODES FOUND

TRANSMISSION WON'T GO INTO REVERSE AND SOMETIMES NOT IN ANY GEAR. ENGINE STOPS RUNNING ON HIGHWAY WITH NO WARNING. NEARLY HAD AN ACCIDENT, HAD TO BE TOWED.

Mileage: 92,500

MY VEHICLE HAS HAD TWO AUTOMATIC TRANSMISSION REBUILDS BEFORE 118000 MILES. THE LAST TIME IT WENT COMPLETELY OUT AND STRANDED ME ON THE STREET IN THE MIDDLE OF A BUSY ROAD. I HAD THE VEHICLE TOWED AND THE TRANSMISSION REBUILT. THIS TRANSMISSION IS NOW SLIPPING AT 134000 MILES AND IS PAST THE WARRANTY TIME AND NEEDS TO BE REPAIRED. THIS IS A DANGEROUS HAZARD AS WHEN THE CAR IS WARM IT WON'T MOVE. THIS IS EVIDENTLY A COMMON DEFECT WITH THIS PRODUCT AND I WANT TO KNOW IF I CAN SUE FORD FOR THIS OBVIOUS DESIGN DEFECT WHICH HAS AFFECTED MANY FORD FREESTAR OWNERS.

Mileage: 134,000

WAS DRIVING ON MY WAY HOME ON I85 AND THE CAR LOST SPEED AND REV UP ON RPM. READ CODES AN IT HAS A TORQUE CONVERTER CODE ON IT. I COULD HAVE BEEN INJURED BECAUSE MY CAR WAS NOT UNDER A RECALL AND I DIDN'T GET NO NOTICED. THAT WAS THE ONLY VEHICLE I HAVE AND NOW I HAVE NO WAY TO GET AROUND. IT WAS A VERY BUSY INTERSTATE I85 WHEN MY CAR LOST SPEED AND REVVED UP ON RPM WHILE I WAS IN MOTION WITH BIG RIGS BEHIND ME.

Mileage: 142,000

THE THIRD ROW SEATING LATCH HAS RUSTED OUT ON THE DRIVER SIDE. THE VEHICLE I BELIEVE HAS ISSUES THAT OTHER 2004 FORD FREESTAR VEHICLES HAVE THE SAME ISSUES AND WERE RECALLED. I HAVE CONTACTED FORD, AND THEY REFUSE TO HELP. I HAVE 4 CHILDREN AND I FEAR TO TAKE THEM ANYWHERE IN THIS VEHICLE. PLEASE HELP. THE VEHICLE JERKS AND STUTTERS WHEN IN DRIVE WHETHER I'M MOVING OR AT A STOP LIGHT AS LONG AS I AM IN ANY GEAR. IT ONLY HAS 85,000 MILES AND I'VE PURCHASED IT IN FEBRUARY.

Mileage: 81,000

THE VEHICLE STARTED SHIFTING ROUGHLY AND WITHIN A MATTER OF HOURS, FAILED TO MOVE WHEN IN REVERSE. I TOOK IT TO MY MECHANIC AND AFTER INSPECTING, WATER WAS FOUND IN THE TRANSMISSION. THE TRANSMISSION HAD TO BE PULLED AND REBUILT. APPROXIMATELY SIX MONTHS LATER, I HEARD A WHINNING NOISE THEN A CLICKING WHEN ACCELERATING, COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE. I TOOK IT IN TO BE INSPECTED AND ONCE AGAIN THEY FOUND WATER IN THE TRANSMISSION, WHICH WAS NOT COVERED UNDER THE WARRANTY.

Mileage: 110,000

IM HAVING MANY ISSUES WITH MY VEHICLE. THE WORST ONE IS THE PASSIVE SECURITY SYSTEM THAT HAS STRANDED ME IN MANY AREAS BECAUSE IT REFUSES TO START. I HAVE TRIED MANY THINGS INCLUDING REPLACING TRANSPONDER KEYS AND THE TRANSCEIVER BUT I STILL AM GETTING THE FLASHING RED SECURITY LIGHT. IM SCARED TO DRIVE THIS THING IN THE WINTER DUE TO THE POSSIBILITY OF GETTING STRANDED IN COLD TEMPERATURES. ALSO THIS VEHICLE LETS WATER LEAK IN EVERYWHERE CAUSING SEVERE RUST AND MOLD ISSUES. ONE OF THE FLOOR SUPPORTS OF THE DRIVERS SEAT IS CLOSE TO BEING RUSTED THROUGH AND THE OTHER ONES ARE ON THEIR WAY OUT. THE BODY IS SEVERELY RUSTED AND IM NOT SURE HOW MUCH LONGER THIS THING WILL BE SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY 30 MINUTES. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. AFTER FIFTEEN MILES, THE WARNING INDICATOR ILLUMINATED AGAIN AND THE TRANSMISSION FLUID STARTED TO LEAK OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL IN THE TRANSMISSION FAILED AND THE FLUID LEAKED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

2004 FORD FREESTAR [XXX]FORD IS CHARGING ME FOR THE REPAIR FOR THE TORQUE CONVERTER SUBFRAME 3-4 $600~$800 BUSHING KITS ($200 EACH) THEY WANT TO CHARGE ME. I INFORMED THEM THAT ONLY DO THE FACTORY RECALL REPAIRS THE PULLED MY VAN OUT AND TOLD ME THE CANT DO THE REPAIRS, BECAUSE THEY ARE SCARED OF THE BALL JOINTS AND TIE RODS MIGHT BREAK, THEN COMPLAINED ABOUT THE SUBFRAME MY HAVE TO BE CUT TO INSTALL NEW SUBFRAME BOLTS BUSHINGS ETC. JUST TO THEY CAN CONTINUE TO TAKE THE APART TO REPLACE THE TORQUE CONVERTER. THE AGREED TO CHARGE ME 300 LABOR AND TOLD ME TO PICK UP THE PARTS NEEDED SO I PURCHASED 2 TIE-RODS. 2 TRANSAXLES L-R, 2 LOWER CONTROL ARMS WHICH INCLUDED BALL JOINTS. THEY TOOK THE SUBFRAME APART THEN TOLD ME I NEED TO PAY AND ADDITIONAL $500 FOR A USED SUBFRAME FROM THE SALVAGE YARD. INSTEAD OF FORD JUST PREPLACING THE SUBFRAME 4 BUSHINGS AND BOLTS KITS $67.00 AT PARK FORD 400 WEST AVENUE TALLMADGE OHIO 44278, THEY WANT TO CHARGE ME I NEEDED TO GET A NEW SUBFRAME BOLTS AND THAT THE SUBFRAME IS NOT MADE ANYMORE AND 3-4 $600~$800 EACH. THEN THEY WANT TO CHARGE ME $300 EXTRA LABOR FOR CUTTING THE FRAME/ AND WELDING IT BACK SHUT TO INSTALL WASHER(BOLT ANCHORS ) THEN RESEAL IT, AND TO UNINSTALL THE OLD PARTS AND INSTALL THE NEW PARTS WHICH THEY HAVE TO REMOVE TO PERFORM THE FACTORY RECALL REPAIRS. SO THIS REPAIR IS GOING TO COST ME 392.20 FOR PARTS 300 LABOR, 800 SUBFRAME BUSHINGS $1492.2 IF PURCHASE ELSEWHERE AROUND $26 EACH I AM A USA DISABLE VETERAN STUDYING FORM CISCO CCNA 200-105 EXAM AND SO I CAN BETTER SUPPORT MY ADULT SPECIAL NEED DAUGHTER [XXX] ,I AM [XXX] FORD HAD MY VAN FRIDAY 24TH 2017 ITS MARCH 1ST 2017 AND THEY ARE SEARCHING FOR WAYS TO CHARGE ME MORE MONEY. WHILE I HAVE TO WALK TO MY DESTINATIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 174,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE. THE CONTACT TURNED OFF THE ENGINE AND TRIED AGAIN. A FEW MOMENTS LATER, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 35 MPH, THE TRANSMISSION MADE AN ABNORMAL NOISE AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

GEARS FAILED TO ENGAGE. IT WAS SUDDENLY, NO ADVANCE WARNING. WE WERE DRIVING ON A 4 LANE HIGHWAY, IT JUST LOST POWER TO THE TRANSMISSION GEARS.

VEHICLE WAS STATIONARY AND WHEN STARTED WOULD NOT CONTINUE TO RUN, FINALLY DID RUN BUT WHEN PUT IN REVERSE VEHICLE WOULD NOT MOVE, SHIFTED INTO NEUTRAL AND ENGINE RPM PICKED UP FOR NO REASON, PUT INTO DRIVE AND VEHICLE SLIGHTLY MOVED AND ENGINE DIED. EARLIER IN DAY HAD DRIVEN VEHICLE WITH NO PROBLEM.

Mileage: 121,950

HAD THE RECALL FOR THE TORQUE CONVERTER DONE AND NOW MY VEHICLE SHAKES, SPUTTERS. WON'T ACCELERATE, THE RPMS JUMP UP HIGH, VERY LOUD NOISES COMING FROM UNDERNEATH VEHICLE. SOMETIMES IT WILL STALL OUT. CAN'T GO PAST 25-30 MPH IF IT EVEN GETS UP TO THAT! MY VEHICLE RAN PERFECT BEFORE TAKING IT INTO THE FORD DEALERSHIP AND EVER SINCE I GOT IT BACK WE HAVE HAD THIS PROBLEM. TOOK IT BACK TO FORD AND THEY TRIED TO SAY IT WAS THROTTLE CABLE SO HAD THAT FIXED AND IT STILL IS DOING THE SAME THINGS AS IT DID AFTER THE TORQUE CONVERTER WAS REPLACED. CAN'T DRIVE THE VEHICLE BECAUSE WHEN I GO TO ACCELERATE IT DOESN'T GO OR GET UP TO THE CORRECT MPH. THE WHOLE VEHICLE SHAKES REALLY BAD AND THE NOISES IT MAKES ARE VERY LOUD AND SOUND LIKE SOMETHING IS GOING TO BLOW UP. I THINK THE TORQUE CONVERTER THEY REPLACED IT WITH IS BAD AND THEY NEED TO FIX THIS PROBLEM AND MAN UP AND QUIT TRYING TO BLAME IT ON OTHER THINGS. THEY MESSED UP AND NEED TO FIX IT.

Mileage: 153,599

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND INCREASED IN RPMS. THE VEHICLE WAS TOWED TO A PARKING LOT AND WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,423.

Mileage: 71,423

DRIVING AT HIGHWAY SPEEDS, THE ENGINE REMAINED AT 2000 RPM BUT THE MPH CONTINUOUSLY DROPPED TO BELOW 30 MPH UNTIL VEHICLE WAS STOPPED ON SHOULDER OF HIGHWAY. THE TORQUE CONVERTER WAS UNDER RECALL AND REPLACED PREVIOUSLY. THIS IS THE SAME SITUATION THAT OCCURRED AGAIN. I BELIEVE THE REPLACEMENT TORQUE CONVERTER WAS ALSO DEFECTIVE.

Mileage: 157,698

WHEN WE BOUGHT THIS VEHICLE WE LOVED IT BUT IT STEADILY WENT DOWN HILL. WE GOT NOTIFICATION OF RECALL ABOUT 6 MONTHS AFTER PURCHASE AND TRIED SEVERAL TIMES TO GET INTO THE DEALER. FINALLY GOT IT IN MARCH 2016 AND NOW HERE I AM PAYING ON A VEHICLE THAT THE TORQUE CONVERTER WENT OUT ON. PRIOR TO REPAIR THE TRANSMISSION WOULD ROUGHLY SHIFT AND JERK/LURCH INTO SELECTED GEAR AND AT HIGHER RATES OF SPEEDS WOULD SHUTTER AND TRANS LIGHT WOULD COME ON. NOW IT DOESN'T RESPOND TO THE GAS PEDAL RIGHT AWAY AND THEN THE ENGINE SHAKES/SHUDDERS AND THE DIPSTICK HAS A SUBSTANCE ON IT AND WHEN DRIVING TODAY IT JUST COASTED LIKE IN NEUTRAL! I HAVE 4 CHILDREN AND THIS DOES NOT GIVE ME FAITH IN FORD AND IT IS MY 3RD GENERATION STAR VAN AND MY 6TH FORD VEHICLE IN GENERAL.

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH, THE TRANSMISSION SLIPPED WITHOUT WARNING. IN ADDITION, THE GEARS WOULD ONLY SHIFT AFTER THE VEHICLE REACHED 30 MPH OR ABOVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

Mileage: 160,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS ABLE TO STOP, BUT FAILED TO OPERATE AFTER THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) PRIOR TO PURCHASING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

TRANSMISSION GET LOST WHILE DRIVING FORD FREESTAR 2004 VAN; DRIVING BACK FROM CHURCH, STOP IN TRAFFIC LIGHT THE VAN COULD NOT START AGAIN, PUSHED TO THE NEAREST GAS STATIONS, TOWED TO THE DEALER, WAS ADVISED THAT SINCE THEY CANNOT DO ANY DIAGNOSIS WITHOUT TURNING ON THE VEHICLE AND KNOWS WHAT IS WRONG WITH THE VAN, THEY NEED A NEW COMPUTER TO REPROGRAM THE CAR. PAID $2500 FOR COMPUTER REPLACEMENT AND REPROGRAMMING(RECEIPTS ATTACHED). I WAS TOLD ALL THE ISSUE WILL BE GONE. DURING THE DROP-OFF I TOLD THE SERVICE SPECIALIST THAT WHILE I AM DRIVING THE VAN SOMETIME WHILE INCREASING THE SPEED, OR JUST IN THE STEADY MOTION I DO EXPERIENCE CONDITION LIKE STUCK BACK AND FORTH, AND THEN MOVE; THE PROCESS REPEAT SOMETIME. TWICE THE CAR LOST POWER IN THE MIDDLE OF THE HIGHWAY THIS YEAR, AND WAS HELPED BY OTHER DRIVER TO STOP IT AND PUSH IT AWAY FROM THE HIGHWAY, LUCKY DUE TO CONSTRUCTIONS THE TRAFFIC WAS VERY SLOW. WHEN I TOOK THE CAR FROM THE DEALER AFTER REPROGRAMMING I STILL HAVE EXACTLY THE SAME PROBLEM, AND NOW BACKSEAT DOOR CAN BE OPEN MANUALLY ONLY; DEALER TOLD ME IT IS TORQUE CONVERTER ISSUE, WHEN I GOOGLE I FOUND OUT THAT THIS IS KNOWN ISSUE (RECALL NUMBER 12V006000) FOR FORD FREE STAR 2004-2006 FOR TORQUE CONVERTER REPLACEMENT, WHEN I CALL THE DEALER I WAS TOLD YES THAT RECALL EXISTED, BUT MY VIN NUMBER WAS NOT LISTED FOR THAT RECALL HENCE THEY CANNOT HELP ME. I COLD FORD CUSTOMER SERVICE, THEY GAVE ME THE SAME ANSWER THAT SINCE MY VIN NUMBER WAS NOT LISTED THEY CANNOT HELP ME BUT I SHOULD CALL THE DEALERSHIP AND SEE WHAT THEY CAN DO TO REPLACE TORQUE CONVERTER. AT THIS TIME I LEFT THE VAN TO THE DEALERSHIP BUT THEY ARE DOING NOTHING ON IT UNTIL I MAKE A PAYMENT, I CAN'T DRIVE THAT VEHICLE VERY SCARY CONDITION. WHAT CAN I DO TO HAVE MY VIN NUMBER GET INCLUDED IN THE LIST FOR THAT RECALL? STUCK ISSUE HAS BEEN THERE SINCE I BOUGHT THIS VAN NEVER THOUGHT AOUT IT ANY HELP

Mileage: 110,000

PROBLEM #1 THE PASSENGER SIDE WINDOW WILL NOT WORK . IT'S CONTROLL MODULE WAS REPLACED IT WORKED ONE TIME AND STOPPED WORKING AGAIN. PROBLEM #2 THE DRIVE AXLE BROKE IN TRAFFIC LUCKILY WE WERE STOPPING AND WERE ONLY GOING ABOUT 5 MPH. PROBLEM #3 TODAY AFTER A NIGHT OF HEAVY RAIN WHEN THE VAN WAS UNLOCKED THE RADIO CAME ON BEFORE THE KEY WAS EVEN IN THE IGNITION. WHICH BRINGS US TO PROBLEM #4 THE BIGGEST AND NO DOUBT MOST EXPENSIVE. THE VAN STARTED AND WAS RUNNING KIND OF SLUGGISH BUT RAN FINE IN REVERSE BUT IF YOU SHIFT TO DRIVE THE VAN SHUTS OFF. YOU CANNOT START IT IN NEUTRAL EITHER. I HAVE HAD 2 INDEPENDENT MECHANICS LOOK AT IT TODAY BOTH SAY IT IS THE TORQUE CONVERTER. I LOOKED IT UP AND THERE IS A RECALL BUT OF COURSE IT'S THE WEEKEND AND I CAN'T CALL TO SEE IF IT'S COVERED.

Mileage: 16,462

DESPITE THE RECALL OF THE TORQUE CONVERTER AND REPLACEMENT OF PART, IT FAILED AGAIN. THE VEHICLE LOST ABILITY TO USE IT AFTER A SOCCER GAME. IT STARTED, BUT WOULDN'T DRIVE BEFORE LOOSING ALL POWER. IT WOUDN'T GO IN REVERSE AND HAD TO BE TOWED. THIS IS THE 2ND VEHICLE OF THE SAME MODEL TO DO IT THAT I OWNED. THIS COULD HAVE LED TO AN ACCIDENT, SINCE I WAS HEADING TO THE INTERSTATE WITH MY CHILDREN IN THE CAR. I AM CONCERNED THE PART SHOULD BE REPLACED AGAIN DUE TO EITHER A FAULTY PART OR THE WAY IT WORKS WITH OTHER PARTS. THIS IS A FINANCIAL BURDEN ON PEOPLE THAT OWN THESE VEHICLES.

Mileage: 225,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING IN A MAJOR INTERSECTION. THE VEHICLE WAS ABLE TO RESTART SHORTLY AFTER AND BE DRIVEN FOR A COUPLE MINUTES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/17/16*LJ *TR

Mileage: 163,074

I BOUGHT THIS CAR IN 2014. IT STRANDED ME ON THE SIDE OF THE ROAD IT WOULDN'T GO IN REVERSE OR DRIVE. FINALLY AFTER 4 HRS I GOT IT TO WHERE I COULD DRIVE IT HOME. TOOK IT TO A SHOP AND THEY SAID NOTHING WAS WRONG THEY HAD TO SEE IT ACT UP. EVEN THOUGH THE CHECK ENGINE SOON LIGHT WAS ON AND THE LIGHT FOR THE TRANSAXLE WAS ON THE SHOP SAID THEY PUT IT ON A DIAGNOSTIC MACHINE AND IT SHOWED NOTHING. SO I TOOK IT HOME AND IT WHEN I DRIVE IT IT JERKS AND THE RPM'S GO TO ABOUT 4000 RPM'S BEFORE IT SHIFTS. I HAVE HAD IT 4 TIMES AT A SHOP AND THE SAME THING HAPPENED THEY COULDN'T FIND ANYTHING WRONG. NOW IT HAS REALLY GONE BAD. IT NO LONGER SHIFTS YOU CANT GET IT PAST 35 MILES PER HOURS BECAUSE THE ENGINE WOULD PROBABLY BLOW. I CAN'T TAKE IT ON THE FREEWAY BUT EVERY SHOP I TOOK IT TO SAID NOTHING IS WRONG. I HAVE A YEAR TO GO ON PAYMENTS ON A VEHICLE I COULDN'T EVEN DRIVE IF I KNEW THIS WAS GOING TO HAPPEN I WOULDN'T OF BOUGHT IT. THE DEALER I BOUGHT IT FROM DIDN'T EVEN TELL ME THAT THIS VAN HAD THIS PROBLEM NOW I DON'T KNOW WHAT TO DO. I DON'T EVEN KNOW IF THIS VAN IS ON THE RECALL LIST OR NOT OR IS IT TOO LATE TO GET IT FIXED. I STARTED HAVING THIS PROBLEM 6 MONTHS AFTER I BOUGHT IT IN JULY OF 2014.

Mileage: 123,000

VAN JUST LOST ALL POWER WITHOUT ANY WARNING WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH. AFTER CALLING FORD I WAS INFORMED THAT THE RECALL FOR THE TORQUE CONVERTER WAS DONE IN 2011 AND NOW IT LOOKS LIKE THE SAME PROBLEM AGAIN.

Mileage: 125,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, THE DEALER REFUSED TO REMEDY THE VEHICLE. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DECLINED. THE CONTACT STATED THAT AFTER LEAVING THE DEALER, AND DRIVING AT 25 MPH, SMOKE FILLED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

MY VAN SUDDENLY WENT OUT OF GEAR AND THE VAN LURCHED FORWARD, WHILE DRIVING AT ABOUT 35 MPH. THANKFULLY WE WERE IN TOWN, AND NOT GOING A FASTER SPEED OR ON A MAJOR HWY! AFTER COASTING TO A SAFE PLACE, WE FINALLY MANAGED TO GET IT TO GO BACK INTO GEAR FOR A SHORT TIME. AFTER SEVERAL ATTEMPTS, WE MANAGED TO GET IT HOME. IT REFUSES TO GO INTO GEAR NOW AND HAS BEEN PARKED SINCE THEN. I KNOW THERE HAS BEEN A RECALL ON THE TORQUE CONVERTER FOR THIS MAKE AND MODEL, AND THOSE CUSTOMERS HAVE EXPERIANCED THE EXACT SAME SYMPTOMS AS MY VAN. THIS IS OBVIOUSLY A PROBLEM WITH A LOT MORE VANS THAN ORIGINALLY THOUGHT AND THE RECALL NEEDS TO BE EXTENDED TO OTHER VIN #S, INCLUDING MINE.

Mileage: 170,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED BACK AND FORTH WITHOUT WARNING. THE CONTACTED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) AND THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSISTED THAT THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V081000 (SEAT BELTS); HOWEVER, IT WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). AFTER THE RECALL WAS PERFORMED, THE TRANSMISSION FLUID LEAKED AND THE GEAR SHIFT HESITATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 219,000.

Mileage: 219,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DISCOVERED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,004.

Mileage: 142,004

MY CAR HAS SPENT 10 DAYS AT FORD TO BE SERVICED AFTER HAVING THE SAFETY RECALL SERVICE FOR THE TORQUE CONVERTER PERFORMED. THE VEHICLE WAS BEHAVING UNPREDICTABLY, SOMETIMES STALLING OUT WHILE IDLED, STALLING OUT WHILE IN MOTION, SOMETIMES IDLING WITH HIGH OR LOW RPMS. THE DEALERSHIP TOOK IT BACK IN TO CHECK THE TORQUE CONVERTER, THEY THEN SAID IT WASN'T THE TORQUE CONVERTER BUT THE THROTTLE BODY, THEY THEN CLEANED THAT AND SAID IT'S NOT THE THROTTLE BODY, IT'S THE PCM. THE PCM IS TAKING ON WATER FROM A FLAWED DESIGN OF THE ABOVE PCM WHERE WATER IS RETAINED AND EVENTUALLY LEAKS ON TO THE CONNECTOR. THIS OF COURSE IS NOT COVERED BY FORD, AND CAN COST UP TO $1200 TO REPLACE. THIS ISSUE CREATES A NUMBER OF DIFFERENT SYMPTOMS MAKING IT HARD TO IDENTIFY THE ORIGIN OF THE PROBLEM. CAUSING EXTENDED STAYS FOR MAINTENANCE. THIS SHOULD BE RECTIFIED BY FORD AND NOT IT'S CUSTOMERS AS THERE'S NO WAY THIS FLAW CAN BE CAUSED BY USER ERROR, IT'S A DESIGN FLAW THAT SHOULD NOT EXIST.

Mileage: 83,000

2ND TIME THAT THIS HAS HAPPENED. WAS DRIVING WHEN THE VAN STARTED BUCKING/SPUTTERING/SURGING. IT WOULD DIE AND THEN FIRE RIGHT BACK UP JUST TO DO IT ONCE AGAIN. SOAKED PCM CONNECTOR WAS TO BLAME BOTH TIMES. THIS IS OBVIOUSLY A DESIGN FLAW BY FORD AND NEEDS TO BE TAKEN CARE OF. I'M GLAD I WAS NOT ON THE INTERSTATE OR IN THE MIDDLE OF AN INTERSECTION.

Mileage: 154,970

FOLLOWING THE SAFETY RECALL REPLACEMENT OF MY 2004 FORD FREESTAR'S TORQUE CONVERTER MY VAN LOST ALL POWER WHILE APPROACHING AN INTERSECTION GOING APPROXIMATELY 15MPH. THE VEHICLE WAS IN MOTION AND THERE WERE NO INDICATIONS OF A PROBLEM (NO LIGHTS ON THE DASHBOARD, NO ODD NOISES, NOTHING). THE VEHICLE JUST LOST ALL POWER AND CAME TO A STOP, LUCKILY I WAS JUST SHY OF THE CROSS-TRAFFIC. THERE ARE MAJOR PROBLEMS WITH THE TRANSMISSION OF THIS VEHICLE IF IT DIES AFTER GETTING THE PROBLEM PART, THE TORQUE CONVERTER, REPLACED AS A RESULT OF A SAFETY RECALL. UPON BRINGING IT BACK TO A FORD DEALERSHIP TO HAVE THE REPLACEMENT PART REINSPECTED, I WAS TOLD THERE ARE NO CODES BEING THROW BY THE COMPUTER AND THE CAR IS FINE. CLEARLY THE CAR IS NOT FINE IF IT'S STALLING OUT WITHOUT WARNING WHILE IN MOTION. I'M VERY FRUSTRATED.

Mileage: 83,230

I WAS DRIVING THE VEHICLE AND IT WAS RAINING OUTSIDE AND AS I WAS DRIVING ALL OF A SUDDEN MY CAR JUST DIED IN THE MIDDLE OF THE FREEWAY NO WARNING ,NO NOTHING JUST DIED I ALMOST WAS REAR ENDED, I TOOK IT TO A MECHANIC WHO SAID THE PCM IS NOT SEALED PROPERLY AND GOT WET AND FRIED OUT THIS IS UNBELIEVABLE THAT FORD WOULD SEE TONS OF THESE COMPLAINTS LIKE I HAVE SEEN ONLINE SAME PROBLEMS AND PUT PEOPLE LIVES AND THEIR CHILDREN'S LIVES IN DANGER WITH THIS POOR MANUFACTURING. WHAT CAN I DO ??? THANK YOU [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

Mileage: 62

STARTED SPUTTERING, JERKING, AND STALLING PCM WAS WET CAUSING ALL KINDS OF HAVIC LOST POWER GOING INTO A TURN AND ALMOST WENT INTO A DITCH FORD NEEDS TO RECALL THIS ONGOING PROBLEM AND GET IT FIXED BEFORE SOMETHING MAJOR HAPPENS ALOT OF PEOPLE ARE COMPLAINING AND FORD KNOWS IT IS THERE FAULT AND THEY HAVE A PROBLEM BUT REFUSES TO TAKE CARE OF IT.

Mileage: 156,000

TORQUE CONVERTER REPLACED A YEAR AGO COMPLETE TRANSMISSION FAILURE ALMOST WENT INTO A DITCH TRYING TO GET IT OFF THE ROAD NO PROBLEM WITH TRANSMISSION UNTIL I HAD FORD REPLACE TORQUE CONVERTER DUE TO RECALL

Mileage: 157,000

I HAD THE TORQUE CONVERTER RECALL PERFORMED ABOUT 8 MONTHS AGO. WHILE DRIVING TODAY, THE TORQUE CONVERTER FAILED. FORD DEALERSHIPS REPLACED TORQUE CONVERTERS WITH FAULTY TORQUE CONVERTERS.

Mileage: 101,000

ACCELERATING AT 35-45MPH. LOSS OF POWER AS ENGINE STARTS A GRINDING NOISE AND WONT UPSHIFT TO NEXT GEAR. INDY MECHANIC HAD TO REPLACE/REBUILD TRANSMISSION .RECALL FOR TORQUE CONVERTER WAS PERFORMED BY FORD DEALER PRIOR TO PROBLEM.

Mileage: 77,000

WHEN DRIVING DOWN THE ROAD AS VEHICLE APPEARS TO SHIFT FROM DRIVE TO OVER DRIVE THERE IS A SHUDDER IN THE TRANSMISSION. I HAVE HAD VEHICLE CHECK BY A PROFESSIONAL REPAIR FACILITY AND BEEN ADVISED THAT THE TORQUE CONVERTER IS BAD. THIS VEHICLE DOES NOT FALL UNDER THE RECALL, ALTHOUGH I AM HAVING THE SAME PROBLEM OF THE VEHICLES THAT WERE RECALLED. I AM HOPING THAT A REVISION CAN BE DONE ON THIS VEHICLE AND ALL OTHERS LIKE CAN BE INCLUDED IN THE RECALL.

Mileage: 141,723

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THERE WAS NO ENGINE POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2013, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE FAILURE RECURRED RECENTLY BECAUSE THE REMEDY WAS INSUFFICIENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,801.

Mileage: 162,801

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE SHIFTING FROM REVERSE TO DRIVE, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) IN 2012 FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 135,928.

Mileage: 135,928

TRANSAXLE BROKE WHILE I WAS IN A FASTFOOD DRIVE THRU. COMPLETE LOSS OF DRIVABILITY. *TR

Mileage: 141,998

HAD THE TORQUE RECALL DONE LAST AUGUST BY A LOCAL DEALERSHIP, AND WHILE ACCELERATING YESTERDAY I LOST ALL CONTROL OF THE VEHICLE AND THE ENGINE STALLED, TRANSMISSION IS NOW SHOT AND THE PCM IS DAMAGED FROM THE MOISTURE EVEN THOUGH I HAD COMPLETED THE TSB THE DEALERSHIP ADVISED ME OF. SEVERAL SENSORS KEPT FAILING RANDOMLY, AND WOULD ONLY LAST ABOUT A MONTH. *TR

Mileage: 148,000

STOPPED AT A STOP SIGN AND THE VAN WOULD NOT MOVE. NO GEARS WORKED. COUPLE DAYS LATER, IT DROVE FINE. COUPLE DAYS LATER NO GEARS AGAIN. (AND THE TORQUE CONVERTER WAS REPLACED UNDER RECALL IN 2012) NOW WON'T START AND DASHBOARD GOES CRAZY AFTER THE KEY IS OUT. WITH ALL THE TRANSMISSION PROBLEMS AND THE WET PCM PROBLEMS, I CAN'T BELIEVE FORD DOESN'T HAVE TO RECALL THESE VAN BECAUSE OF THE PCM!! THIS VEHICLE IS A HAZARD TO DRIVE. *TR

Mileage: 173,000

TL*THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT SHIFTED TO PARK AND THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT MENTIONED THERE WAS AN INTERNAL TRANSMISSION LEAK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION BEGAN TO HESITATE AND SLIP GEARS WITHOUT WARNING. IN ADDITION, THE TRANSMISSION FAILED TO FUNCTION IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

Mileage: 92,000

WHILE DRIVING ON THE FREEWAY AT 55 MPH MY VEHICLE LURCHED FORWARD DRASTICALLY AND THEN STALLED. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD COASTING AS I WAS IN THE OUTSIDE LANE. I COULD RESTART THE CAR BUT ONLY GO 50-100 FEET AND IT WOULD STALL AGAIN. I MANAGED TO GET IT OFF THE ROAD INTO A PARKING LOT AND FOUND OUT THE CAR WOULDN'T GO INTO REVERSE. ALTHOUGH I COULD GO FORWARD. I AM NOW BEING TOLD THAT THERE WAS A TORQUE CONVERTER RECALL FOR THIS YEAR AND MAKE OF CAR BUT NOT FOR MY VEHICLE. I AM BEING TOLD THE TRANSMISSION WILL NEED REBUILT AND BE AT A COST OF 3000-3900 DOLLARS. THE CAR HAS APPROX. 102,000 MILES ON IT. I WAS TOLD BY THE TRANSMISSION SHOP THIS IS A COMMON PROBLEM WITH THIS CAR EVEN IF THEY ARE REPAIRED THEY TEND TO HAVE PROBLEMS AGAIN. IT SHOULD BE NOTED THAT IT HAD SNOWED A LARGE VOLUME THAT DAY AND THERE WAS A LOT OF WATER ON THE ROADWAY. *TR

Mileage: 102,000

PCM GETS WET AND CAUSES ALL KINDS OF PROBLEMS! SHOULD BE A RECALL! CAN CAUSE VEHICLE TO JUST STOP WHILE DRIVING, SHORTS OUT THINGS. TURNS LIGHTS, RADIO, ETC ON EVEN WHEN VAN NOT ON. PROBLEMS WITH STARTING WHEN IT RAINS. CD PLAYER AND CRUISE CONTROL NO LONGER WORK, DID THE PCM FRY THEM TOO?? DANGEROUS ACCIDENTS COULD HAPPEN AND I AM TERRIFIED TO DRIVE IT BUT IT IS ONLY VEHICLE I HAVE. PLEASE HELP GET A RECALL!! *TR

Mileage: 125,000

TURNS OUT THERE WAS A RECALL ON THE 2004 FORD FREESTAR IN 2012 REGARDING THE TORQUE CONVERTER. HERE IT IS TWO YEARS LATER AND IT GOES OUT AGAIN. THIS SHOULD NOT HAPPEN. THERE NEEDS TO BE ANOTHER RECALL ON THE TORQUE CONVERTER AND IT NEEDS TO BE FIXED PROPERLY THIS TIME BEFORE THERE IS A DEATH FROM THE INCIDENT. I HAD TWO KIDS UNDER THE AGE OF 3 WITH ME AT THE TIME AND SITTING IN THE POURING RAIN, IN CHILLY WEATHER, WAITING FOR A RIDE HOME WAS NOT FUN. FIX IT FORD!!! *TR

Mileage: 180,000

TRANSMISSION WENT OUT WHILE COMING HOME FROM CHRISTMAS WITH FAMILY ON RT I70 JUST BEFORE HAGERSTOWN MD. LOST ALL FLUID FROM TRANSMISSION CAUSING ENTIRE VEHICLE TO FILL WITH SMOKE. THERE IS A RECALL FOR THE TORQUE CONVERTER I HAVE SINCE BEEN INFORMED THAT COULD CAUSE THE TRANSMISSION ITSELF TO FAIL. HOWEVER THE DEALER SAYS ONLY THE TORQUE CONVERTER IS UNDER RECALL AND WANTS $3000 TO REPLACE ENTIRE TRANSMISSION! THEY HAVE NOT EVEN LOOKED AT THE TRANSMISSION TO SEE WHAT IS WRONG. THEIR REASONING IS THAT SINCE THE FLUID CAME OUT AND COVERED UNDERSIDE OF VAN THEN IT MUST BE A COMPLETELY BAD TRANSMISSION. *TR

Mileage: 144,500

2004 FORD FREESTAR TOWED TO THE GARAGE DUE TO A TRANSMISSION ISSUE. *MW THE CONSUMER STATED HE DID NOT RECEIVE A RECALL LETTER, UNTIL AFTER HE HAD THE REPAIRS DONE ON THE VEHICLE. THE CONSUMER HAS FULL DOCUMENTATION THAT FORD AGREED TO PAY FOR ALL EXPENSES DIRECTLY RELATED TO THE RECALL EVEN IF THE REPAIRS WERE DONE BY A PRIVATE BUSINESS. THE VEHICLE HAD NO FORWARD OR REVERSE MOVEMENT. THE TORQUE CONVERTER WAS REPLACED. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT TRANSMISSION FLUID SPEWED OUT OF THE VEHICLE AND THE VEHICLE FAILED TO ACCELERATE PAST 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,822. UPDATED 12/09/14*LJ THE CONSUMER STATED THE TRANSMISSION BLEW OUT OF THE DIPSTICK ALL OVER THE MOTOR. VEHICLE CAME TO A STOP ON A BUSY INTERSTATE ALMOST CAUSING AN ACCIDENT. THE DEALER WOULD NOT ASSIST UNDER RECALL. UPDATED 10/5/15 *JS

Mileage: 87,822

. IN ADDITION TO CAUSING AN ENGINE TO STALL, WHICH MAY OR MAY NOT THEN RESTART, TRANSMISSION SHIFT POORLY, THE VEHICLE HAS HAD ERRATIC POWER, ALMOST EVERY TIME THERE IS AN INABILITY TO SHIFT THE VEHICLE INTO EITHER FORWARD OR REVERSE. ON START UP NO MATTER THE TEMP OF VEHICLE THE IDLE RPM IS HIGHER THAN NORMAL IN PARK ! IT HAS BEEN SERVICE MANY MANY TIMES.. NOW OUR TRANSMISSION FLUID LOOKS LIKE PEPTO BISMOL !! *TR

Mileage: 74,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION FAILED DUE TO WATER INTRUSION. THE DEALER REPLACED THE CLUTCH AND TORQUE CONVERTER, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHO STATED THAT THE WATER PENETRATED DUE TO A FAILED CAR SEAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

DRIVING AT HIGHWAY SPEED TO HALFWAY [XXX] FOR A PICNIC. ALL OF A SUDDEN THE VAN LOST ALL POWER. BARELY HAD ENOUGH SPEED TO COAST TO A SAFE SPOT. EVEN THEN THERE WASN'T ENOUGH ROOM ON THE SHOULDER. DRIVER SIDE WAS HUGGING THE WHITE LINE...... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 113,000

ONCE AGAIN, FORD REFUSES TO ACKNOWLEDGE THEIR VEHICLE DEFECTS. OUR THIRD ROW REAR SEAT WILL NOT LOCK IN PLACE. THE FLOOR LATCH IS CORRODED AND BROKEN AND OUR CHILDREN CAN NO LONGER SAFELY RIDE IN OUR ONLY VEHICLE. FORD RECALLED MANY OTHER FREESTARS FOR THIS EXACT SAME PROBLEM BUT REFUSES TO INCLUDE OUR VEHICLE DESPITE THE SIMILARITIES. OUR VEHICLE HAS NOW BROKEN DOWN ON US NUMEROUS TIMES DUE TO POWER TRAIN ISSUES (LATER RECALLED), TRANSMISSION ISSUES (LATER RECALLED), AND NOW THIS SAFETY ISSUE. I AM EXTREMELY DISAPPOINTED THAT THEY CONTINUE TO DISREGARD SAFETY FOR THEIR CUSTOMERS. *TR

Mileage: 115,000

THE TRANSMISSION WENT OUT ALL OF A SUDDEN AND WE COULD HAVE HAD A ACCIDENT AND GET HURT..THERE HAS BEEN A RECALL FOR OUR 2004 FREESTAR AND WE NEVER GOT IT BECAUSE NO ONE SENT IT OUT..WE NEED THIS VAN FIXED AS SOON AS POSSIBLE..WE ARE RETIRED AND LIVE ON A FIXED INCOME AND WE HAVE NO WAY TO GET OR MEDS OR FOOD OR DOCTORS APPT..WE NEED YOUR HELP ASAP. *TR

Mileage: 140,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE DID NOT PUMP THE FLUID, WHICH CAUSED THE TRANSMISSION TO FAIL. THE CONTACT WAS MADE AWARE OF A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 08/28/14*LJ THE CONSUMER STATED HE DID NOT RECEIVE THE RECALL UNTIL AFTER THE TRANSMISSION FAILED. THE DEALER REPLACED THE TORQUE BUT NOT THE DAMAGED TRANSMISSION. 20 MILES AFTER THE TORQUE WAS REPLACED THE TRANSMISSION FAILED COMPLETELY. THE CONSUMER STATED THE BAD CONVERTER WHICH CAUSED THE TRANSMISSION TO FAIL. UPDATED 09/17/2014 *JS

Mileage: 140,000

WE REPLACED THE TORQUE CONVERTER ABOUT A YEAR AGO, ON OUR OWN; WE WERE NOT FAMILIAR WITH THE RECALL ON THAT PART. THE VAN STARTED TO EXHIBIT SAME ISSUES A FEW WEEKS LATER. WE WENT TO THE DEALER WHERE WE LEARNED OF THE TORQUE CONVERTER RECALL. DEALER STATED THAT THIS TIME, IT WAS A BAD TRANSMISSION, HE INFORMED US THAT DUE TO US PAYING OUT OF OUR OWN POCKET FOR THE TORQUE CONVERTER, HE WOULD TAKE THAT MONEY OFF OF THE PRICE OF REPLACEMENT TRANSMISSION; WE HAD ISSUES WITH THAT DEAL. NOW, ABOUT A YEAR LATER, THE VAN WOULD NOT GO INTO GEAR. WE TOOK IT TO A DEALER WHO GAVE US A HARD TIME WITH THE THREE YEAR WARRANTY WHICH CAME ALONG WITH THE REPLACEMENT TRANSMISSION; THE VAN WAS AT THE DEALER FOR OVER TWO WEEKS. ONCE WE AGREED TO PAY OUT OF OUR OWN POCKET, WE WERE TOLD THAT THE WIRING BETWEEN COMPUTER AND TRANSMISSION WAS DIRTY; THEY STATED THAT IT WAS NOW FIXED. NOW THREE WEEKS LATER, SAME ISSUE; WE TOOK IT TO A MECHANIC WHO FOUND WATER IN THE COMPUTER. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD VIOLENTLY AND STALLED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO SHIFT INTO REVERSE OR DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE DEALER STATED THAT THE REPAIR WAS COMPLETED UNDER THE RECALL BEFORE THE CONTACT OWNED THE VEHICLE, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

Mileage: 172,000

CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION SUDDENLY FAILED TO BE IN THE CORRECT GEAR, SO UNLIKE THE OTHER TIMES, WE WERE VERY CONCERNED. WE PULLED OVER IMMEDIATELY, AND AS WE REACHED THE SHOULDER SMOKE BEGAN POURING OUT OF THE VENTS. WE QUICKLY EVACUATED OUR KIDS, AND AS WE WERE GETTING THEM OUT WE NOTICED THAT THERE WAS ALREADY FIRE COMING FROM UNDER THE HOOD, NEAR THE WINDSHIELD, ON THE PASSENGER SIDE. WE ARE SO GLAD OUR KIDS WERE AWAKE, AND ABLE TO UNLATCH THEIR OWN CHILD CARSEATS, AND ABLE TO GET OUT QUICKLY. THE FIRE SPREAD TO THE ENTIRE VAN, CONSUMING EVERYTHING, AT A GREAT EXPENSE TO US. (AND OTHERS; OUR ACCIDENT BLOCKED A SIGNIFICANT AMOUNT OF TRAFFIC FOR ABOUT 3 HOURS.) *TR

Mileage: 96,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND FUNCTIONED NORMALLY HOWEVER, THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 ( POWER TRAIN) BUT THE REMEDY DID NOT CORRECT THE FAILURE. ADDITIONALLY, AFTER THE VEHICLE WAS REPAIRED FLUID WAS LEAKING FROM THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO VEHICLE TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE TRANSMISSION FAILED, AS SHE WAS DRIVING. THE VEHICLE HAD TO BE TOWED TO THE DEALER. AFTER THE WORK WAS COMPLETED, THE TRANSMISSION LIGHT CONTINUED TO COME ON AND GO OFF. ALSO, THE TRANSMISSION WAS SLIPPING WHEN THE CONVERTER WAS ENGAGED. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING A PROBLEM WITH THE TORQUE CONVERTER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE RECALL WORK. HOWEVER, IN THE WINTER OF 2013, THE TRANSMISSION FAILED AGAIN. THE VEHICLE WAS TO A LOCAL REPAIR SHOP, WHERE THEY KEPT THE VEHICLE FOR THREE WEEKS. THE MECHANIC STATED THE ORIGINAL CONVERTER, WAS STILL IN THE VEHICLE. *JB

HELLO MY WIFE AND I WERE DRIVING ON A HIGHWAY AT 55 MPH,AND OUT OF NOWHERE THE TRANSMISSION FAILED I:E NO NOTICE JUST QUIT WORKING.WEHAD TO HAVE IT TOWED BACK TO THE NEAREST TOWN AND TO SPEND $3900 TO HAVE IT REPAIRED!!!@ MONTHS LATER IT WENT OUT AGAIN?/FORD NEEDS TO STEP UP TO THE PLATE AND REPAIR THIS TRANSMISSION AT NO COST TO THE OWNERS.I DID ALOT OF CHECKING ON THIS PROBLEM ON THE INTERNET AND FOUND HUNDREDS OF ARTICLES ABOUT OTHER PEOPLE HAVING THIS SAME PROBLEM WIT THERE 2004 AND 2005 FREESTARS.DO I HAVE ANY RECOURSE IN THIS MATTER ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 130,000

IN GOOD WEATHER WITHOUT WARNING THE ENGINE STALLED IN TRAFFIC. RESTARTED, BUT THE ENGINE RAN EXTREMELY ROUGH. ALSO THE TRANSMISSION WOULD NOT GO INTO REVERSE. MANAGED TO GET TO A INDEPENDENT SERVICE SHOP. THERE THE TECHNICIAN FOUND WATER IN THE PCM. DRIED OUT PCM AND CAR RAN FINE. THEN THE TRANSMISSION LIGHT CAME ON. NOW THEY FOUND WATER IN THE TRANSMISSION CONNECTOR. TWO WEEKS LATER THE CAR WOULD OFTEN NOT START, AND WHEN IT DID THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. ON OUR THIRD VISIT THEY REPLACED THE THROTTLE POSITION SENSOR (TPS). ONE WEEK LATER SAME SYMPTOMS, THIS TIME TPS AND MASS AIRFLOW SENSORS HAVE FAILED. THE PROBLEMS ARE ALL RELATED TO THE WET PCM! RECALL THIS CAR, NOW!!!!! *TR

Mileage: 180,000

FIRST TIME;WHILE DRIVING AROUND A CURVE GOING APPROXIMATELY 40 MILES PER HOUR, THE ENGINE SHUT OFF, AND LOST POWER, AND STEERING. ENGINE LIGHT CAME ON 2ND TIME; ENGINE BUCKED AT ABOUT 40 MILES TO 50 MILES PER HOUR, THEN THE ENGINE SHUT OFF, AND LOST POWER AND STEERING. ENGINE LIGHT CAME ON 3RD TIME; SAME AS THE SECOND TIME, ENGINE LIGHT CAME ON. WENT TO A MECHANIC WHO STATED THAT RAN THE ENGINE ON COMPUTER, AND THE CODE:PO741 CAME UP, TCC CLUTCH PERFORMANCE. WAS TOLD TO GO TO FORD FOR THIS BECAUSE OF CURRENT RECALL. WENT ONLINE TO FORD, AND OUR VIN CAME UP FOR TORQUE CONVERTER REPLACEMENT. AWAITING APPOINTMENT ON TUESDAY, JUNE 3RD. AT FORD DEALER. *TR

RPM'S SURGE, LOSS OF POWER WHILE DRIVING, ALREADY HAD RECALLS DONE AND STILL HAVING PROBLEMS, TRANS AXLE LIGHT COMES ON WHEN DOING HIGHWAY SPEEDS., I THINK THE RECALL NEEDS TO BE ON THE ELECTRICAL SYSTEM AND WHERE THE MAIN COMPUTER IS LOCATED. THE MAIN COMPUTER IS RIGHT BENEATH THE AWNING FOR THE WIPER ASSEMBLY...LOTS OF POTENTIAL WATER DAMAGE AND MANY UNHAPPY CUSTOMERS. THIS IS SUPPOSED TO BE A FAMILY VEHICLE AND IT IS MORE LIKE DRIVING A TICKING TIME BOMB. I WOULD HATE TO BE ON THE HIGHWAY AND THE VEHICLE JUST SUDDENLY STOP. NOT GOOD FORD!!! NOT GOOD! *TR

Mileage: 165,000

PROBLEMS WITH ENGINE SINCE 2005 WITH JERKING, SPUTTERING, ENGINE LOCKUP. TRANSMISSION LOCKS AND JERKS, AIRCONDITIONER STOPPED COOLING AND WON'T HOLD FREON. ELECTRICAL ISSUES ALSO......HAS A MIND OF ITS OWN! SEVERAL TRIP TO THE FORD DEALERSHIP, WAS TOLD "COULD NOT DIAGNOSE, BRING IT BACK IF IT DOES IT AGAIN, WE CAN'T FIND ANYTHING WRONG WITH IT". THE ISSUES ARE SPORADIC. DRIVES FINE ONE MINUTE, NEXT THING YOU KNOW YOU ARE STALLED ON BUSY HWY. NOT ENOUGH SPACE TO LIST "EXPENSIVE" PROBLEMS. EXTENDED WARRANTY? THAT'S A JOKE, WASTE OF $. SCARIEST ISSUE IS WHEN IT LOCKED UP WHILE DRIVING. LOST COMPLETE CONTROL OF STEERING, ACCELERATION, ETC. WAS STRANDED IN MIDDLE OF ROAD. HAVE DISABILITY, VERY SCARY & FRUSTRATING ESPECIALLY SINCE MY HUSBAND BOUGHT IT ONLY A YEAR OLD SO KIDS AND I WOULD HAVE A "SAFE" VEHICLE. DID NOT TAKE BACK TO DEALERSHIP SINCE THEY'D PROBABLY SAY " CAN'T DIAGNOSE". PURCHASED A REBUILT ENGINE HAD SMALL TOWN MECHANIC PUT IT IN. PROBLEMS STILL GOING ON. SINCE THERE ARE STILL SO MANY PROBLEMS WITH ENGINE, TRANSMISSION, ELECTRICAL, AND NO AIR CONDITIONING, I'M AFRAID TO DRIVE IT MORE THAN 5 MILES. IT IS A VERY EXPENSIVE LAWN ORNAMENT. FYI, MY HUSBAND HAD JUST HAD TO REPLACE THE ENGINE IN HIS FORD VEHICLE A MONTH BEFORE MINE WENT OUT, HAD TO SELL HIS VACATION TIME FOR 2 YEARS IN A ROW JUST TO KEEP THOSE FORDS RUNNING FOR OUR FAMILY...HE'S A PUBLIC SAFETY OFFICER. FORD SOLD BE ASHAMED. (DATES ARE APPROXIMATE, PAPERWORK PACKED UP FROM A MOVE....SORRY:-) ) *TR

Mileage: 50,000

IN NOVEMBER OF 2013, OUR 2004 FORD FREESTAR QUIT WORKING. YES, WE HAD THE TORQUE CONVERTER RECALLED AND PUT ON BACK WHEN THEY HAD THAT RECALL. NOVEMBER WAS THE FIRST TIME WE HAD THIS HAPPEN TO OUR CAR. IT WAS RAINING, AND OUR CAR WOULD NOT GO INTO GEAR, IT QUIT WORKING. WHAT MADE THIS BAD IS THAT IT WAS ON THE FREEWAY! MY HUSBAND PUT IT INTO NEUTRAL, BUT WE STILL DID NOT HAVE STEERING CAPABILITIES AND MANAGED TO GET US OVER TO THE SHOULDER. WE HAD TO BE TOWED TO A DEALERSHIP. THE DEALERSHIP THEN STATED THAT MANY PEOPLE WERE HAVING THE SAME ISSUE WITH THE ELECTRONICS GETTING WET, SO HE DRIED IT, THEN LET IT SET FOR A COUPLE DAYS AND CAULKED IT. WE THOUGHT THAT WOULD END THOSE PROBLEMS. NOT. (NOTE: THIS HAD COST US 450.00) THEN LESS THAN 2 MONTHS, THE SAME EXACT THING HAPPENS, ONLY THIS TIME WE ARE STUCK IN A SHOPPING CENTER AND COULD NOT GET OUR CAR INTO GEAR AGAIN. WE TOOK IT BACK TO THE DEALERSHIP TO WHICH THEY REPLIED THAT WE NEEDED A NEW ELECTRIC MODULE. HOW MUCH? $1500.00!!! IN LESS THAN 2 MONTHS, WE SPENT ALMOST 2,000.00! THIS WAS DONE IN FEBRUARY. HERE IT IS NOW APRIL AND GUESS WHAT? THE SAME EXACT PROBLEM IS TAKING PLACE AGAIN!! WE ARE NOT ALONE, THERE ARE MANY PEOPLE FACING THE SAME PROBLEMS WE HAVE HAD, LOOK AROUND AT THE BOARDS ONLINE AND YOU WILL SEE THAT EVERYONE HAS THE SAME ISSUES!! SOME INVESTIGATIONS NEED TO BE OPENED OR REOPENED AS THIS IS NOT RESOLVED AND LAWSUITS WILL BE FILED IF SOMEONE GETS HURT. *JS

Mileage: 90,000

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TRANSMISSION TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED PRIOR TO THE RECALL, THE TORQUE CONVERTER FAILED. THE REPAIR COST WAS $1,180.83. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER ASKED THE DEALER WAS THE PART INSTALLED DEFECTIVE, AND HE STATED IT PROBABLY WAS. THE CONSUMER RECEIVED A REFUND CHECK. HOWEVER, HE WAS CONCERNED ABOUT THE PART BEING DEFECTIVE. *JB

WIFE WENT TO MAKE A LEFT TURN AT 2 STATE HIGHWAY INTERSECTION. UPON ACCELERATING THE VAN FAILED TO MOVE CAUSING HER TO BE STRANDED IN THE MIDDLE OF THIS BUSY INTERSECTION. SEVERAL ATTEMPTS OF SHIFTING FINALLY MADE IT INTO PARKING LOT. TOWED VEHICLE TO TRANSMISSION SHOP TO BE TOLD IT IS THE TORQUE CONVERTER PROBABLY A BROKEN SPLINE. OF COURSE THIS VIN# IS NOT PART OF THE ORIGINAL RECALL EVEN THOUGH IT HAS THE EXACT SAME SYMPTOMS AND RESULT. *TR

Mileage: 166,000

I WAS DRIVING ON THE INTERSTATE WHEN SUDDENLY WITHOUT WARNING THE TRANSMISSION WAS NO LONGER ENGAGED AND IT RESULTED IN COMPLETE LOSS OF POWER AND I HAD TO COAST TO A STOP IN FREEWAY TRAFFIC AND TRY TO GET TO THE SIDE OF THE ROAD IN TIME. SEMI TRUCKS WERE WHIZZING PAST ME AT 75 MPH. I BOUGHT THIS VEHICLE FROM THE FORD DEALERSHIP IN ABILENE, TX ABOUT ONE MONTH AGO AND WAS NOT TOLD ABOUT ANY RECALLS TO THE TORQUE CONVERTER. THIS COULD HAVE EASILY RESULTED IN MY DEATH. I AM HIGHLY PISSED. WHY THE HELL DIDN'T THE DEALERSHIP REPLACE THIS BEFORE SELLING ME THIS VEHICLE FOR 7K? AND WHAT WILL BE DONE ABOUT DEALERSHIPS LETTING VEHICLES DRIVE OFF THE LOT LIKE THIS WHEN THEY KNEW ABOUT THE RECALL AND DID NOTHING AND SAID NOTHING. *TR

Mileage: 84,200

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD INDEPENDENTLY SWITCH GEARS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. *TR

Mileage: 126,000

JUST PURCHASED THIS USED 2004 FREESTAR. WITHIN DAYS THE ENGINE WOULD FAIL WHILE DRIVING. TRANSMISSION SHIFTING ISSUES. NOT STARTING. ETC.. HAD TRANSMISSION REPLACED BEFORE KNOWING OF RECALL ON THAT ITEM. STILL HAD THE ISSUES. PULLED OUT PCM AND IT WAS FILLED WITH WATER. INSTALLED NEW ONE. I LIVE IN FLORIDA. RAINY SEASON. ISSUES HAPPENED AGAIN WITHIN A WEEK. NEW PCM REMOVED AND WAS FILLED WITH WATER. I MYSELF FOUND THE SERVICE BULLETIN ABOUT THE ISSUE AS WELL AS SEVERAL COMPLAINTS BY OWNERS ON THE INTERNET. MY LOCAL DEALERSHIP WALKER FORD SWEPT THE ISSUE UNDER THE RUG AND WANTED TO CHARGE $900 TO FIND THE LEAK. I SHOWED THEM THE BULLETIN THAT THEY WERE UN AWARE OF. THEY WOULD NOT REPLACE MY PCM WITHOUT CHARGING ME AGAIN. WENT TO ANOTHER DEALERSHIP AND PAID FOR NEW PCM AND TOLD THEM TO PERFORCE SERVICE BULLETIN. SEEMED FINE UNTIL LAST 6 MONTHS. STARTING TO STALL A LOT. HIGH HUM WHEN ACCELERATING AND TURNING. MORE RESEARCH ONLINE AND I FOUND 2 MORE RECALLS ON VEHICLE. THE PCM ISSUE SHOULD BE A RECALL. FIND OUT HOW TO PERMANENTLY FIX THE ISSUE AND PERFORM IT FOR FREE WITH A NEW PCM. *TR

Mileage: 117,000

I RECEIVED RECALL ON MY FREESTAR IN 2012, ON THE TORQUE CONVERTER, IT WAS FIXED BUT HAD STARTED TO SLIP SHORTLY AFTER GETTING IT FIXED. 16 MONTHS LATER I FOUND MYSELF WITHOUT ANY POWER. I TOOK IT TO SHOP AND WAS TOLD IT WAS ON RECALL BUT SINCE I HAD IT FIXED 16 MONTHS PRIOR THAT IT NO LONGER WAS WARRANTED. IF THEY REPLACED THE TORQUE CONVERTER WITH A "FIXED" ONE THEN I SHOULD NOT HAVE HAD TROUBLE SO SOON. FORD IS WANTING ME TO PAY 1800 TO FIX THEIR MESS UP.. I WONDER WHAT MY RIGHTS ARE? *TR

Mileage: 112,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIRS AND ATTEMPTING TO SHIFT INTO DRIVE, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,945. THE CONSUMER STATED THE REPLACEMENT TORQUE CONVERTER FAILED. HE STATED THERE WERE NO PROBLEMS, PRIOR TO THE REPLACEMENT. UPDATED 02/05/14..UPDATED 02/06/14 *BF UPDATED 02/10/14 UPDATED 2/12/14*CN

Mileage: 90,945

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIRS AND ATTEMPTING TO SHIFT INTO DRIVE, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,945. THE CONSUMER STATED THE REPLACEMENT TORQUE CONVERTER FAILED. HE STATED THERE WERE NO PROBLEMS, PRIOR TO THE REPLACEMENT. UPDATED 02/05/14..UPDATED 02/06/14 *BF UPDATED 02/10/14 UPDATED 2/12/14*CN

Mileage: 90,945

TOOK VAN INTO DEALERSHIP PER RECALL FOR TORQUE CONVERTER. RECEIVED VEHICLE BACK 3 WEEKS LATER. HEARD A TICKING NOISE THAT PROGRESSIVELY GOT WORST. MADE A APPOINTMENT TO RETURN VEHICLE TO DEALER AND THE TRANSMISSION COMPLETELY WENT OUT AS DESCRIBED IN RECALL. NO GEAR ENGAGEMENT IN ANY GEAR FORWARD OR REVERSE. OF COURSE THE DEALER SAID THERE WAS NO RELATION TO THE RECALL AND THE RECALL WAS PERFORMED. EVEN THE SYMPTOMS WERE EXACTLY AS DESCRIBED IN THE RECALL DESCRIPTION OF WHAT WOULD OCCUR IF THE RECALL WAS NOT PERFORMED. FORD DENIED ANY ASSISTANCE. THE DEALERSHIP OFFERED US A LABOR DISCOUNT IF WE PURCHASED A TRANSMISSION YET NO WARRANTY FOR THE WORK UNLESS IT WAS A FORD REMANUFACTURED TRANSMISSION AT 1800.00. *TR

Mileage: 145,000

PURCHASED USED VEHICLE FROM MARSHALL USED CARS IN SACRAMENTO, CA, WHERE RESIDE CURRENTLY. PURCHASED 05/2011, PAID FULL NO LOAN AT TIME OF PURCHASE. PURCHASED ADD. EXT. WARRANTY WHICH WAS 6MONTHS. FROM THE DOS TIL PRESENT DATE; I HAVE PAID, AND WAS MISLEAD IN ALL THE INSURANCE COVERING MAJOR DEFECTS, OWNER(ME) HAD CAME OUT OF POCKET PAYING FOR SERVICE TO FIX WARRANTY PARTS. NOW THIS IS THE CURRENT AND SERIOUS ISSUE. I AM DISABLED, I HAVE A DISABLE CHILD. MY VEHICLE WAS REPORTED UNDER VIN TO FORD CORPORATE TO NOTATE FOR SERVICE TO BE CHECK AND WORKED ON AT LOCAL FORD DEALER. COMPLAINED ABOUT MULTIPLE (4) ISSUES. DEALERSHIP MISLEAD ME, AND DID NOT PERFORM WORK. ONLY WORK THEY DID WAS REPLACE 1 RECALL 10/12. AFTER RECALL SERVICE I (OWNER) RECALL MANUFAC. MADE CLAIM, AGAIN AND THEN WENT TO DEALER. I WAS TURNED AWAY...AND TOLD TO DO NORMAL MAINTENANCE BEFORE PUTTING A SERVICE CLAIM IN. THIS IS A PROBLEM. I AM NOT IGNORANT TO THE ANATOMY OF A VEHICLE. I AM VERY LITERATE ON UNDERSTANDING VEHICLE OPERATIONS AS WELL AS MAINTAINING MAINTENANCE. I CAN SAY THIS BECAUSE I BELIEVE I SHOULD BE AWARE OF EVERY ISSUE SO I WONT HAVE A DISABLED VEHICLE. VEHICLE MILEAGE APPLIED FROM THE DATE RECALL REPLACED 5800 WITHIN THE TIME TIL I MADE ANOTHER CLAIM IN OCT 2013. TOOK VEHICLE IN, TOLD TO CHECK EVERYTHING. DID. BROUGHT VEHICLE BACK AND VEHICLE WAS IN SERVICE DEPT FOR WEEK WHICH ROLLED OVER TO NOV 1, 2013. VEHICLE WAS DX AND FOUND TO BE THE SAME THING I MADE A CLAIM ABOUT. VEHICLE HAS A DEFECTED RECALL PART. PART WAS NOT REPLACED. AND OWNER IS NOW LEFT WITH A DEFECT RECALL PART, PLUS MORE DAMAGE ON OTHER PARTS RELATED TO TORQUE CONVERTER, FUEL LINE, 3RD BENCH, FRONT R-WHEEL HUB. I HAVE MULTIPLE HEALTH APPTS TO MAINTAIN FOR ME AND MY CHILD'S DISABILITY. MY CHILDREN NEED TO GET TO SCHOOL, AND I MISSED LEGAL APPT DATES FROM COURT. *TR

Mileage: 15,000

VEHICLE BEGAN TO LURCH, AND LOSE PULLING POWER. ENGINE CONTINUED TO RUN, BUT VEHICLE HAD MOMENTS OF LOSS OF PULLING POWER. RPM CONTINUED TO REMAIN THE SAME. *TR

Mileage: 137,748

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO NEUTRAL CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,572.

Mileage: 55,572

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION SPECIALIST, WHO INFORMED THE CONTACT THAT THE TORQUE CONVERTER WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS ALSO PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN) HOWEVER, SIX MONTHS AFTER THE REMEDY WAS PERFORMED THE FAILURE RECURRED. THE RECALL REPAIR FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 76,956 . ..UPDATED 01-10-14 *BF THE CONSUMER STATED THE DEALER INSTALLED A FAULTY TORQUE CONVERTER, OR DIDN'T INSTALL IT CORRECTLY, PER THE RECALL NOTICE. THE TRANSMISSION FAILED FIVE MONTHS AFTER THE REPLACEMENT OF THE TORQUE CONVERTER. UPDATED 01/15/14

Mileage: 76,956

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANS AXLE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE CONVERTER CLUTCH SOLENOID WAS DEFECTIVE. AS A RESULT, THE TRANSMISSION NEEDED TO BE REBUILT AND THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.

Mileage: 145,000

I CURRENTLY OWN A 2004 FORD FREESTAR MINIVAN. I HAVE BEEN EXPERIENCING START PROBLEMS FOR A COUPLE OF WEEKS NOW. I DROVE THE CAR ABOUT 10 MILES TO GET GAS. I TURNED THE ENGINE OFF TO FUEL UP. I ATTEMPTED TO START THE VEHICLE AND IT WOULD NOT START. I CALLED MY HUSBAND TO TRY TO JUMP START THE VEHICLE AND IT WORKED. DROVE THE CAR 1/4 MILE DOWN THE ROAD TO AUTOZONE TO HAVE THE BATTERY TESTED. THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE SEEMED TO BE REPAIRED AFTER THE BATTERY WAS REPLACED. ABOUT 5 DAYS AFTER THE BATTERY WAS REPLACED THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS. I CALLED AAA TO HAVE IT TOWED TO THE FORD DEALERSHIP FOR REPAIRS. THE AAA MECHANIC TRIED TO START IT BEFORE JUST TOWING IT. HE MOVED THE SHIFTER TO NEUTRAL AND BACK AND STARTED TO VEHICLE RIGHT UP. MAYBE I DID NOT HAVE THE SHIFTER IN THE PROPER POSITION? SINCE THEN, THE VEHICLE HAS NOT STARTED UP QUITE A FEW TIMES....AT RANDOM TIMES, OVER THE LAST FEW DAYS. I WAS STRANDED AT THE DOCTORS OFFICE WITH A NO START. CALLED AAA AGAIN FOR A TOW AGAIN. HOWEVER, RIGHT BEFORE AAA GOT TO ME....THE VEHICLE STARTED RIGHT UP. I CANCELLED THE AAA CALL AND DROVE STRAIGHT TO THE DEALERSHIP FOR REPAIR. THE FORD DEALERSHIP CAN NOT FIND ANY PROBLEM AS TO WHY THE VEHICLE WILL NOT START. IT STARTS EVERY TIME FOR THEM. THE ALTERNATOR AND THE STARTER ARE FINE. THE BATTERY HAS BEEN REPLACED AND THERE ARE NO TRANSMISSION ERROR CODES BEING EMITTED.I HAVE A HUNCH THAT THIS IS AN ELECTRICAL PROBLEM. IT ISN'T ANYTHING ELSE. THE FORD DEALERSHIP EXPLAINED THAT THEY TOOK A LOOK AT THE PCM BUT COULD NOT SEE ANY WATER CORROSION. SO THEY DID NOT REPLACE IT. SO NOW, I AM FACED WITH PICKING UP THE VEHICLE AND NOT KNOWING WHEN I'LL BE STRANDED AGAIN BECAUSE THE VEHICLE WILL NOT START. *TR

Mileage: 205,000

MULTIPLE TIMES SINCE APRIL 2013 THIS VEHICLE HAS STARTED STALLING AT STOP SIGNS AND TRAFFIC LIGHTS, WHEN SHIFTING GEARS THE VEHICLE'S GAS WOULD HAVE TO BE SLIGHTLY ACCELERATED FIRST AND THEN IT WOULD MOVE IN ITS GEAR WITH FORCE. STARTING IN JULY ALL THE VEHICLE'S POWER WOULD CUT OFF AT TRAFFIC LIGHTS AND STOP SIGNS AND WOULD HAVE TO BE RESTARTED. AFTER RECEIVING NOTICE OF THE 2013 RECALL FOR THE TORQUE CONVERTER AND TAKING IT TO A FORD DEALERSHIP, IT WAS THEN TOLD BY A DEALERSHIP SERVICE REP THAT THE TRANSMISSION WOULD NEED TO BE REPLACED DUE TO EXCESSIVE FLUIDS FROM THE TORQUE CONVERTER AFFECTING THE TRANSMISSION AND DAMAGING IT. THIS HAS TAKEN PLACE SEPT. 2013. *TR

Mileage: 170,000

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE FIRST TIME THE TORQUE CONVERTER FAILED, IT WAS REPLACED UNDER WARRANTY AND THE ALL HE HAD TO PAY WAS A $100 DEDUCTIBLE. THE CONSUMER RECEIVED A RECALL NOTICE, AND THE LETTER STATED IF THE WORK HAD ALREADY BEEN PERFORMED, A REFUND WOULD BE ISSUED. THE CONSUMER RECEIVED HIS $100 BACK. HOWEVER, ON AUGUST 3, 2013, THE TORQUE CONVERTER FAILED AGAIN. THE SERVICE TECHNICIAN CONTACTED FORD, TO SEE IF ANY ASSISTANCE WAS AVAILABLE. FORD DENIED ANY FINANCIAL HELP.

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE FIRST TIME THE TORQUE CONVERTER FAILED, IT WAS REPLACED UNDER WARRANTY AND THE ALL HE HAD TO PAY WAS A $100 DEDUCTIBLE. THE CONSUMER RECEIVED A RECALL NOTICE, AND THE LETTER STATED IF THE WORK HAD ALREADY BEEN PERFORMED, A REFUND WOULD BE ISSUED. THE CONSUMER RECEIVED HIS $100 BACK. HOWEVER, ON AUGUST 3, 2013, THE TORQUE CONVERTER FAILED AGAIN. THE SERVICE TECHNICIAN CONTACTED FORD, TO SEE IF ANY ASSISTANCE WAS AVAILABLE. FORD DENIED ANY FINANCIAL HELP.

ON THE WAY HOME FROM A DAY TRIP ABOUT 20 MILES FROM HOME WE GO THRU A BUSY INTERSECTION, ABOUT HALFWAY THRU WE LOSE ALL POWER LIKE IT HAS COME OUT OF GEAR. WE ARE LUCKILY ABLE TO COAST THRU. WHEN WE STOP ENGINE RUNS BUT HAVE NO FORWARD OR REVERSE GEAR. WE TAKE IT FOR THE RECALL AND THEY HAPHAZARDLY FIX TRANSMISSION, NOW LESS THAN 1500 MILES LATER THERE IS ALL KINDS OF NOISE AND HIGHWAY VIBRATION FROM DRIVETRAIN. FORD SAYS ITS NOT RELATED, BUT HOW CAN THAT BE. I FEEL ITS A MATTER OF TIME BEFORE THE TRANSMISSION FALLS OUT AGAIN. ITS NOT RIGHT THAT FORD HAS A KNOWN TRANSMISSION PROBLEM WITH THESE VEHICLES BUT ARE NOT FIXING THEM PROPERLY. IT FEELS LIKE A SCAM, THEY DO AS LITTLE AS POSSIBLE ON THEIR RECALL FIX SO THEY CAN SOAK YOU WHEN YOU HAVE TO BRING IT BACK.

Mileage: 87,520

I WAS LEAVING MY RESIDENCE IN MY 2004 FREESTAR WHEN IT ALL OF A SUDDEN JUST CUT OFF. IT STARTED RIGHT BACK UP AND SHUT OFF AGAIN, STARTED BACK UP DROVE ABOUT 100 YARDS SHUT OFF AGAIN. I DROVE IT BACK TO MY HOUSE AS I HAD BARELY GOTTEN OUT OF MY DRIVE. HOWEVER TO DRIVE IT BACK TO THE HOUSE I HAD TO CONTINUALLY RESTART THE VEHICLE. NEXT DAY GOT IN IT AND IT WOULD NOT GO IN REVERSE AND IN NEUTRAL THE ENGINE IDLED UP VERY HIGH. I PUT IT IN DRIVE IT MOVED, PUT IT BACK IN REVERSE NOTHING REPEATED THIS ACTION, HEARD A LOUD CLICK AND VAN WENT IN REVERSE. AFTER A FEW MINUTES IT SEEMED TO CHANGE GEARS SITTING IN THE DRIVE. I HAVEN'T DRIVEN IT ANY WHERE, SCARED TO. ALSO WE JUST PURCHASED THIS VAN USED 10 DAYS AGO. DEALER SAID BRING IT IN HAS A 30 DAY WARRANTY. DID I MENTION IT RAINED SUNDAY AND I DIDN'T ATTEMPT TO DRIVE IT UNTIL WEDNESDAY AND ALL THIS STARTED. READ ON THIS SIGHT ABOUT ALL THE PCM PROBLEMS AFTER RAIN. *JB

Mileage: 46,774

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 75 MPH THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER 2 HOURS BUT DID NOT OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT A FAILED SEAL WAS ALLOWING WATER TO LEAK INTO THE TRANS-AXLE VENT CAUSING A FAILURE TO THE PCM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

Mileage: 160,000

I LOST POWER ALL OF A SUDDEN THROUGH THE TORQUE CONVERTER. THERE IS A RECALL ON SPECIFIC FREESTARS, BUT NOT MINE. I HAVE THE SAME ISSUE AS THE OTHERS. I ALMOST WAS HIT PULLING ONTO THE HIGHWAY BY A LARGER TRUCK. *TR

Mileage: 110,500

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.

Mileage: 171,000

FORD ISSUED A RECALL FOR LOSS OF FORWARD POWER DUE TO A TORQUE CONVERTER ISSUE. MY VEHICLE DID NOT EXHIBIT THE SYMPTOMS BUT I DECIDED IT WOULD BE A GOOD IDEA TO HAVE IT DONE, I WAS PLANNING TO KEEP THE VEHICLE FOR A WHILE. THE DEALERSHIP SAID IT WOULD TAKE 2 DAYS. THEY HAD VEHICLE OVER A WEEK. THAT WAS DECEMBER 2012. THEY HAD A PROBLEM; THEY DID NOT TELL ME. NOT LONG AFTER GETTING THE CAR BACK, I KNEW SOMETHING WAS DIFFERENT, I COULD NOT PUT MY FINGER ON IT. SOMETIME IN APRIL/MAY 2013 TIME FRAME, I HAD A COUPLE OF INCIDENTS WHERE THE CAR WOULD NOT GO FORWARD. I STOPPED, PUT THE CAR IN PARK, THEN DRIVE AND I WAS OK. I THOUGHT IT WAS A LINKAGE ADJUSTMENT ISSUE. THEN IN JUNE, IT FAILED WHILE GOING UP A HILL ON A VERY BUSY ROAD. I TURNED INTO A DRIVEWAY, BACK OUT, AND WENT DOWN THE HILL AND LIMPED TO THE DEALERSHIP. MY CAR WAS EXHIBITING THE EXACT SAME SYMPTOMS OF THE RECALL. THE DEALERSHIP SAID IT WAS DUE TO A ROTTED DIPSTICK HOUSING ASSEMBLY AND THAT MY REPAIR BILL WAS OVER $3500. I LET CAR SIT BECAUSE I DON'T HAVE MONEY. AFTER STEWING ABOUT THIS FOR MANY WEEKS, I CONTACTED FORD TO COMPLAIN. IN DECEMBER, THE MECHANICS WHO WORKED ON THE TRANSMISSION WOULD HAVE HAD TO DISCONNECT THE DIP STICK HOUSING. THEY HAD TO KNOW IT WAS RUSTY AND MAY HAVE EVEN DAMAGED IT TO THE POINT OF ALLOWING WATER IN. THEY IGNORED THAT DANGER. SINCE THE SYMPTOMS OF THE ISSUE ARE EXACTLY THE SAME AS DESCRIBED IN THE RECALL, THERE IS THE POSSIBILITY THAT FORD IS NOT BEING HONEST ABOUT THE REAL SOURCE OF THE PROBLEM. ADDITIONALLY, HOW MANY OF THEIR MODEL LINES USE THE SAME MATERIAL FOR THEIR DIP STICK HOUSING. IF THIS HAPPENS ON A HEAVY INTERSTATE, THIS COULD RESULT IN A MULTI CAR PILEUP AND DEATH.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), THE VEHICLE LEAKED TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER REPAIRED THE VEHICLE TRANSMISSION AGAIN. THE CONTACT ALSO STATED THAT THE VEHICLE CONTINUED TO LEAK TRANSMISSION FLUID AFTER THE SECOND REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED AND IN PARK, IT ERRONEOUSLY ROLLED AWAY AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

Mileage: 178,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

VAN STARTED RUNNING POORLY SUDDENLY, THEN WOULD NOT RUN AT ALL. AFTER SHUTTING DOWN AND ALLOWING COOL DOWN TIME, RESTARTED VAN AND IT WOULD NOT GO INTO GEAR. RAN WELL IN PARK OR NEUTRAL, BUT SHIFTING INTO ANY GEAR WOULD "CLUNK" AND THE ENGINE WOULD IMMEDIATELY QUIT. AFTER 5 DAYS OF TROUBLESHOOTING, TRACED TROUBLE TO ENGINE PCM AFTER READING IN ON-LINE FORUMS ABOUT IT. FOUND PCM WET AND PINS ON PCM AND CONTACTS ON WIRE HARNESS CORRODED AND GREEN DUE TO WATER LEAKING PAST COWL-TO-BODY SEAL. THE PCM CONNECTOR IS NOT SEALED, SO IF WATER DOES DRIP ON IT, IT IS DRIPPING DIRECTLY ONTO BACK SIDE OF THE CONTACTS AND FORD DID RELEASE A TSB ABOUT THIS ISSUE BUT NOT A RECALL. TSB SAYS TO REMOVE SOME PLUGS FROM BODY (MY VAN IS SEVERELY RUSTED IN ONE OF THOSE 2 SPOTS), SEAL AROUND CLIPS THAT HOLD PLASTIC COWL TO BODY WITH SILICONE SEALANT AND ADD ADDITIONAL WEATHER STRIPPING ON THE OUTER EDGES OF COWL TO TRY TO PREVENT WATER. I HAD TO REPLACE MY PCM. HAD MY WIFE BEEN ON THE HIGHWAY WHEN THIS HAPPENED, THERE WOULD HAVE MOST CERTAINLY BEEN AN ACCIDENT OR INJURY. *TR

Mileage: 52,490

FORD MOTOR COMPANY APPEARS NOT WANTING TO HONOR ITS OWN RECALL LETTER 11S25 TORQUE CONVERTER REPLACEMENT. ON JUNE 2009, I TOOK MY VEHICLE TO A REPAIR SHOP AND THEY REPLACED THE TRANSMISSION, IT WAS UNFORTUNATE AS MY EXTENDED WARRANTY HAS EXPIRED. FORTUNATE FOR ME AT THE END OF LAST YEAR I RECEIVED THAT RECALL LETTER WHICH AT LEAST WOULD COVER PART OF MY COST. I TOOK THE LETTER FORD MOTOR COMPANY HAD SENT ME ALONG WITH REPAIR SHOP INVOICE TOTALING $2,228.00, REPLACED TRANSMISSION WARRANTY AND RECEIPT SLIPS TO A LOCAL FORD SERVICE CENTER ON MAY 2013 AND STILL BY AUG 2013; THERE HAD BEEN NO CHECK ISSUED AS THE SERVICE MAN TOLD ME OR CALLS UNTIL I GOT WITH FORD NATIONAL 1-800 NUMBER. ONLY THEN AND MORE THAN 60 DAYS LATER I RECEIVED A CALL FROM THE LOCAL SERVICE CENTER ASKING FOR MORE DOCUMENTATION. NOW FORD LOCAL SERVICE CENTER TOLD ME THAT IT WAS UP TO FORD MOTOR COMPANY TO WORK WITH THE ISSUE AND FORD MOTOR COMPANY TOLD ME IT WAS MY FORD LOCAL SERVICE CENTER. I AM CONFUSE THOUGHT THEY BOTH WORK FOR EACH OTHER I DO NOT KNOW WHAT IS GOING ON HERE. BUT CERTAINLY WANT TO GET THIS RESOLVE. CAN YOU HELP? ///// MY PROBLEM WITH THE POWER TRAIN STARTED ON JUNE 2009 WHILE I WAS DRIVING MY SON, FOR A SCHEDULED OUTPATIENT OPERATION. IT HAPPEN ON A TWO LANE PORTION OF THE STREET AT ABOUT 400 FTS OR SO FROM A TRAFFIC LIGHT, MY MINI-VAN ALL OF THE SUDDEN LOSS POWER TRAIN, THE ENGINE WAS STILL ON AND WITH THE VEHICLE MOMENTUM I DROVE IT TO THE SIDE OFF THE STREET. THE ENGINE WAS ON, ELECTRICAL OK, BUT NO MOVING FORWARD OR REVERSE, IT FELT LIKE IT WAS IN "NEUTRAL". WE HAD IT TOWED TO A REPUTABLE AUTO REPAIR SHOP ON THE SAME STREET WERE THE VEHICLE LEFT US. *TR

Mileage: 105,495

HAVE CHATTER COMING FROM TRANSMISSION AYEAR AGO THE INPUT SHAFT FAILED AND WE HAD A RECALL REPAIR MADE IT IS DOING THE SAME THING AGAIN THERE NEEDS TOO BE A RECALL ON THE TRANSMISSION S IN THESE VEHICLES IMMEDIATELY . *TR

Mileage: 99,400

2004 FORD FREESTAR. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER OUTPUT SHAFT FAILURE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2012. THE NOTICE STATED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SECOND QUARTER OF 2012. THE CONSUMER RECEIVED ANOTHER LETTER IN OCTOBER 2012, STATING THE PARTS WERE AVAILABLE. AN APPOINTMENT WAS MADE FOR DECEMBER 26, 2012, EVEN THOUGH THE CONSUMER DID NOT EXPERIENCE ANY TYPE OF FAILURE, HE STILL COMPLIED WITH THE RECALL. TWO DAYS LATER, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING THE RECALL HAD BEEN COMPLETED. HOWEVER, ON JANUARY 4, 2013 WHILE DRIVING ON THE HIGHWAY, THE CONSUMER EXPERIENCED A SUDDEN LOSS OF POWER WITH NO WARNING. HE SOON DISCOVERED THE VEHICLE WOULD ONLY GO FORWARD, AS THERE WAS NO ABILITY TO GO IN REVERSE. HE IMMEDIATELY DROVE TO THE DEALER, WHERE AN INSPECTION WAS PERFORMED AND IT WAS DETERMINED THE TRANSMISSION WAS BEYOND REPAIR AND WOULD NEED TO BE REPLACED. FORD STATED THE FAILURE OF THE TRANSMISSION IMMEDIATELY FOLLOWING THE RECALL WAS A COINCIDENCE AND THEY WOULD NOT OFFER ANY ASSISTANCE.

2004 FORD FREESTAR. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER OUTPUT SHAFT FAILURE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2012. THE NOTICE STATED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SECOND QUARTER OF 2012. THE CONSUMER RECEIVED ANOTHER LETTER IN OCTOBER 2012, STATING THE PARTS WERE AVAILABLE. AN APPOINTMENT WAS MADE FOR DECEMBER 26, 2012, EVEN THOUGH THE CONSUMER DID NOT EXPERIENCE ANY TYPE OF FAILURE, HE STILL COMPLIED WITH THE RECALL. TWO DAYS LATER, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING THE RECALL HAD BEEN COMPLETED. HOWEVER, ON JANUARY 4, 2013 WHILE DRIVING ON THE HIGHWAY, THE CONSUMER EXPERIENCED A SUDDEN LOSS OF POWER WITH NO WARNING. HE SOON DISCOVERED THE VEHICLE WOULD ONLY GO FORWARD, AS THERE WAS NO ABILITY TO GO IN REVERSE. HE IMMEDIATELY DROVE TO THE DEALER, WHERE AN INSPECTION WAS PERFORMED AND IT WAS DETERMINED THE TRANSMISSION WAS BEYOND REPAIR AND WOULD NEED TO BE REPLACED. FORD STATED THE FAILURE OF THE TRANSMISSION IMMEDIATELY FOLLOWING THE RECALL WAS A COINCIDENCE AND THEY WOULD NOT OFFER ANY ASSISTANCE.

IN SEPTEMBER 2012 I TOOK MY 2004 FREE STAR INTO FORD DEALERSHIP TO HAVE THE TORQUE CONVERTER REPLACED DUE TO A RECALL. NOW I GET A TRANSMISSION CHATTER. I TOOK IT ONCE AGAIN INTO THE DEALERSHIP FOR A RECALL ON THE 3RD ROW SEAT AND ASKED THEM AFTER COMPLETING THE RECALL IF THEY WOULD CHECK OUT THE CHATTER. THEY AT FIRST TOLD ME IT WAS A MISFIRE...THAT POSSIBLY THE PLUGS AND/OR WIRES NEEDED REPLACED. I OBTAINED A COST FOR THAT AND THEN ASKED THEM TO COMPLETE THE JOB. THEY CALLED ME BACK IN AN HOUR OR SO AND TOLD ME THAT MY PROBLEM WAS A MUCH BIGGER PROBLEM. THEY SAID MY TRANSMISSION HAD WATER IN IT. MY HUSBAND CHECKED THE FLUID AND YES IT HAS A MILKY APPEARANCE. THE DEALERSHIP IS THE ONLY ONES WHO HAVE REMOVED MY TRANSMISSION WHEN THEY DONE THE TORQUE CONVERTER RECALL THE PREVIOUS FALL. NOW I LEARN THAT THERE IS SOME SORT OF SEAL IN WHICH WATER CAN SEEP INTO THE TRANSMISSION. WHAT'S UP WITH THAT AND WHY HASN'T THERE BEEN A RECALL ON THIS SEAL. *TR

BOUGHT CAR NOV 2012 FROM TRUCK JUNCTION AND FROM THE DAY WE BOUGHT IT THE CAR STALLED RAN RUFF WOULDN'T START. GAVE US THE RUN AROUND WHILE UNDER WARRANTY NOW FORD SAYS PCM WET N RUINED FROM DAY ONE. I'VE HAD A BROKEN VAN IN MY DRIVE FOR 8 MONTHS WHAT THE [XXX]HOW CAN FORD MAKE A PRODUCT THAT IS THIS BAD WITH NO RECALL [XXX] AMERICAN PRODUCTS THIS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 58,866

ON APRIL 28TH 2006 I WAS ON MY WAY TO WORK, STOPPED AT A RED LIGHT, PROCEEDED TO MAKE A LEFT TURN, MY VAN WOULD NOT MOVE FORWARD OF BACKWARD. I HAD TO CALL FOR A TOW TO TAKE MY VAN TO A DEALERSHIP. THE DEALERSHIP TOLD ME I HAD TO PAY $75.00 IN ORDER FOR THEM TO TELL ME WHAT WAS WRONG WITH MY VAN. THEY DIAGNOSED THE PROBLEM AND TOLD ME IT WAS MY TRANSMISSION, THAT THE TORQUE CONVERTER HAD PLAYED OUT.THE TOTAL CHARGE WAS $2817.38 + 75.00 DOLLARS.I MADE A CALL TO FORD MOTOR CO. TO SEE IF THERE WAS A RECALL ON THE TRANSMISSION OF THE FORD FREE-STAR , THEY TOLD ME NO. *TR

Mileage: 37,570

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT WHILE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND WAIT SOME TIME BEFORE BEING ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 98,000. UPDATED 8/26/13 *CN THE CONSUMER STATED THE PROBLEMS STARTED AFTER THE DEALER WORKED ON THE VEHICLE. UPDATED 09/05/13

Mileage: 98,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT WHILE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND WAIT SOME TIME BEFORE BEING ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 98,000. UPDATED 8/26/13 *CN THE CONSUMER STATED THE PROBLEMS STARTED AFTER THE DEALER WORKED ON THE VEHICLE. UPDATED 09/05/13

Mileage: 98,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DECELERATE. THE CONTACT NOTICED SMOKE FROM UNDER THE HOOD. THE CONTACT STOPPED AT A SIDE AND NOTICED TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE TRANSMISSION FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN) FOR WHICH THE VEHICLE HAD BEEN REPAIRED UNDER IN 2012. THE FAILURE AND CURRENT MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE RPMS RACED AS THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TORQUE CONVERTER WAS REPLACED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE FAILURE WAS NOT CORRECTED AND THE VEHICLE REMAINED INOPERABLE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 127,857.

Mileage: 127,857

THE TRANSMISSION IS SLIPPING IN AND OUT AND VERY SLUGGISH AND NO POWER, BACKFIRING AND SMELLS VERY STRONG OF GAS FUMES. HAS BEEN GOING ON FOR A FEW WEEKS. I WAS DRIVING ON THE HIGHWAY AND IT SLIPPED OUT OF DRIVE AND LOST POWER. I HAD TO SLOW MYSELF DOWN AT A PACE TO TURN THE VAN INTO A SAFE AREA OFF THE HIGHWAY I WAS TRAVELING AT THE SPEED OF 60..VERY SCARY ...THE VAN WOULD NOT MOVE. I HAD THE VAN TOWED BY A FRIEND AT THE COST OF $65.00 (HE SAVED ME A LOT OF MONEY ) WHICH WAS NOT OFFERED BACK TO ME FROM THE DEALERSHIP.... I DIDN'T KNOW ABT THE RECALL OR THE PCM PROBLEM UNTIL I WAS LOOKING FOR INFO ON YTUBE..I CALLED MY DEALER WHERE I HAD BOUGHT THE VAN( AND IT IS PAID FOR) WHEN I TALKED WITH AN ADVISOR HE SAID FOR ME TO HAVE IT TOWED TO THE DEALERSHIP AND THEY WOULD LOOK AT IT. I REFUSED TO PAY FOR THE TOW (THEY DID DO THAT AT LEAST) HE CALLED ME AND SAID THAT THE TORQUE CONVERTER WAS UNDER A RECALL AND THEY WOULD REPLACE THAT PART...3 DAYS LATER I WENT TO PICK THE VAN UP AND IT STILL WASN'T DRIVING RIGHT. STILL LOOSING POWER AND GAS SMELL AND IT FELT AS IF THE TRANSMISSION WAS SLIPPING STILL. IT WAS A SATURDAY AND THE LADY HELPING ME KNEW NOTHING COULDN'T EVEN FIND MY PAPERWORK AND HAD TO CALL THE ADVISOR. SHE SAID TO CALL HIM BACK ON MONDAY SO NEEDLESS TO SAY I TRIED TO DRIVE THE VAN AND IT JUST WASN'T DRIVABLE SO I PARKED IT.. WAS AFRAID IT MIGHT DO MORE DAMAGE IF I DIDN'T. ON MONDAY I CALLED AND SPOKE TO THE ADVISOR AND HE INFORMED ME THAT THEY ONLY DID THE RECALL PART AS I HAD REQUESTED TO BE DONE. HE ALSO SAID THE TECH TOLD HIM THAT THE VAN NEEDED A LOT OF WORK. I IN RETURN ASK WHY THEY DIDN'T CHECK OUT ALL OF THE PROBLEMS AND HIS ANSWER WAS WE DID THE RECALL AND THAT'S ALL WE CAN DO UNLESS I WANTED TO PAY $100.00 FOR A DIAGNOSTIC .SO NEEDLESS TO SAY MY VAN SITS UNTIL I CAN PAY OR FORD DOES SOMETHING TO MAKE THIS RIGHT. THE BALL IS N YOUR PARK FORD. *TR

Mileage: 130,000

PURCHASED CAR IN NOV 08. IN DEC 09 HAD TRANSMISSION REBUILT (REMANUFACTURED BY FORD) IN JUNE OF 2013 NEEDS TRANSMISSION AGAIN!! WENT IN TO FORD DEALERSHIP AND ASKED FOR ALL PAPERWORK. FOUND OUT THIS WILL BE THE 4TH TOTAL TRANSMISSION IN THE LIFE OF MY VERY WELL MAINTAINED CAR! WARRANTY HISTORY STATED NOV 07 OVERHAULED TRANSMISSION 43085 MI DEC 09 REBUILT REMANUFACTURED TRANSMISSION 64858 MI JUNE 2013 TORQUE CONVERTER RECALL DONE 88658 MI DEALERSHIP CALLED FORD RECALL LINE, DID NOT FIX NEUTRALIZING PROBLEM WITH TRANSMISSION. FORD STATED IT MUST BE AN INTERNAL TRANSMISSION PROBLEM NOT COVERED BY RECALL. SO I CALLED FORD MOTOR COMPANY AND THEY WILL NOT DO ANYTHING!!!!!! RECALL THE UNSAFE BAD TRANSMISSIONS MADE BY FORD MOTOR COMPANY!! *TR

Mileage: 64,858

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) BUT THE REPAIRS DID NOT INCLUDE THE TRANSMISSION PUMP. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 126,000. *TR

Mileage: 126,000

RECENTLY HAD THE TRANSMISSION TORQUE CONVERTER CHANGED UNDER RECALL. TODAY IT WAS RUNNING ROUGH, AND WOULD STALL OUT. IT WAS A DANGEROUS SITUATION AS I WAS IN HEAVY TRAFFIC AT THE TIME. IT SEEMS THAT THIS PROBLEM. HAS HAPPENED TO MANY OTHER OWNERS OF THE SAME CAR. *TR

Mileage: 105,000

WAS GOING TO ACCELERATE AND WHEN I DID THE VEHICLE JUST STOPPED GOING, THE VEHICLE DID STAY ON NO LIGHTS NO WARNING I COASTED TO SIDE OF ROAD. STOPPED THEN TRIED TO GO AGAIN AND THE TRANSMISSION WOULD NOT ENGAGE. TRIED ALL THE GEARS AND NOTHING WOULD ENGAGE HAD TO CALL TOW TRUCK TO COME GET IT NOW WAITING ON MECHANIC TO TELL ME WHAT IS GOING ON! *TR

Mileage: 141,625

MY VAN WOULD NOT GO IN REVERSE , WHEN IT FINALLY DID IT KEPT DYING . TOOK TO FORD DEALERSHIP THE PROBLEM WAS THE COMPUTER BRAIN COST 1100. 2DAYS LATER THE EXACT SAME THING. THE PROBLEM IS SUDDEN LEAVING U STRANDED WITH NO WARNINGS. *TR

Mileage: 146,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE HE WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 158,000. *TR

Mileage: 152,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPORADICALLY SLIP AND THE VEHICLE WOULD STALL SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER FOR THE FULFILLMENT OF THE RECALL SERVICE. THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE TRANSMISSION FLUID WAS BURNED AND THE GEARS WERE AFFECTED BY THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME TO CORRECT THE INITIAL FAILURE. THE CURRENT MILEAGE WAS 170,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *TR

Mileage: 170,000

MY WIFE WAS DRIVING KIDS TO SCHOOL ON THE HIGHWAY AND WITHOUT WARNING THE CAR VIBRATED EXCESSIVELY AND DIED. THERE WERE NO INJURIES ALTHOUGH ALL WERE VERY SHAKEN. I HAD THE VEHICLE TOWED TO JACKSON FORD WHERE THERE WAS A RECALL ON THE TORQUE CONVERTER. JACKSON REPLACED THE TORQUE CONVERTER AND TEST DROVE THE VEHICLE. THEY CONTACTED ME TO TELL ME THAT THE RECALL WORK WAS COMPLETE AND THAT THEY HAD ANOTHER REPAIR FOR A CAM POSITIONER TO DO BUT THEY HAD TO ORDER THE PART. THE NEXT DAY I WAS INFORMED THE PART HAD CAME IN BUT AS THEY WERE PULLING THE VEHICLE IN THE SHOP IT LOST FORWARD MOVEMENT AGAIN. I ASKED THEM IF THEY WERE GOING TO REPAIR THIS AND I WAS TOLD THAT THEY THOUGHT IT WAS AN INTERNAL ISSUE AND IT WAS NOT THEIR RESPONSIBILITY. IF I WANTED IT REPAIRED IT WOULD COST $3800.00. I CONTACTED FORD MOTOR COMPANY AND THEIR REPRESENTATIVE ALSO SAID THAT THE TORQUE CONVERTER WAS WHAT WAS RECALLED NOT ANY INTERNAL ISSUES WITH THE TRANSMISSION. FORD MOTOR COMPANY ALSO TOLD ME THAT ANY FURTHER REPAIR WOULD BE MY RESPONSIBILITY. MY ARGUMENT WAS THAT THE VEHICLE LOOSING POWER WHILE DRIVING AT HIGHWAY SPEEDS AND VIBRATING AGGRESSIVELY IS WHAT MOST LIKELY CAUSED ANY OTHER DAMAGE. FORD MOTOR COMPANY AND THE JACKSON FORD DEALERSHIP DISAGREE. *TR

Mileage: 125,000

TRAVELING AT 55 MPH, VEHICLE SUDDENLY LOST FORWARD MOTIVE POWER IN TRAFFIC. VEHICLE WOULD NOT SHIFT INTO REVERSE OR DRIVE. VEHICLE WAS STALLED IN NEUTRAL. HAD TO SHUT OFF THE VEHICLE AND RESTART AFTER SEVERAL MINUTES. DRIVE ENGAGED FOR TWO MINUTES, THEN LOST POWER AGAIN. VEHICLE HAD TO BE TOWED TO FORD MOTOR COMPANY WHERE THE TORQUE CONVERTER WAS REPLACED PER RECALL. VEHICLE WILL STILL NOT ENGAGE IN FORWARD OR REVERSE. FORD TECHNICIANS SAID THEY ARE UNSURE OF THE PROBLEM, THAT THE RECALLED PART SHOULD HAVE FIXED THE ISSUE. *TR

Mileage: 139,369

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE TRANSMISSION BECAME SEIZED IN NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE FAILURE SPECIFIED ON NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) WAS NOT THE PROBLEM THE VEHICLE WAS EXPERIENCING AND WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR

Mileage: 184,000

HAD THE RECALL WORK DONE ON THE TORQUE CONVERTER END OF AUGUST BEGINNING OF SEPTEMBER 2012, UPON RETURN OF VEHICLE HAVE HAD NOTHING BUT PROBLEMS. LAST THURSDAY APRIL 4 THE VEHICLE SUDDENLY LOST POWER WHILE GOING THROUGH AN INTERSECTION. FRIDAY DID THE SAME THING 3 TIMES IN LESS THAN 20 MINUTES OF DRIVING. REPLACED ALTERNATOR, BELT TENSIONER AND BELT. MECHANIC ASKED WHAT IT DID, THEN SAID IT MIGHT BE THE TORQUE CONVERTER. HE CHECKED POWER STEERING, AND WATER PUMP THEY ARE FINE. NOT SURE HOW A PART LESS THAN YEAR OLD COULD GO BAD. WHEN MY VEHICLE WENT IN FOR RECALL WAS PERFECTLY FINE, SINCE IT'S RETURN IS HAS BEEN RUNNING HORRIBLE AND NOTHING SEEMS TO REALLY FIX IT. *TR

Mileage: 100,000

THIS IS THE FOURTH TIME POWER TRAIN CONTROL MODULE HAS GONE OUT DURING RAIN EVENT. THIS TIME WAS ON A HIGHWAY TRAVELING AT 45MPH WITH PASSENGERS. THE RESULT WAS INTERMITTENT ENGINE SHUTDOWN, LOSS OF STEERING, AND FORWARD MOTION. THIS MODULE HAS BEEN REPLACED 3 OTHER TIMES. TWO TIMES IN 2011, AND TWO MONTHS AGO IN 2013. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER FOR THE COMPLETION OF RECALL REPAIRS. THE DEALER PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE RECALLED COMPONENT HAD BEEN REPAIRED. ONE MONTH LATER, THE VEHICLE BECAME HESITATE BETWEEN SHIFTING GEARS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 194,000. THE VIN WAS UNAVAILABLE. *TR

Mileage: 194,000

LETTER FROM SENATOR CORYNYN ON BEHALF OF CONSTITUENT REGARDING HER 2004 FORD FREESTAR THAT LOST POWER, AND RECEIVE AN ALERT REGARDING HER RECALL NOTICE 11525 (TORQUE CONVERTER), AND BELIEVES SHE SHOULD BE REIMBURSE FOR HER PAYMENTS. *SMD THE CONSUMER STATED SHE SUBMITTED HER ORIGINAL RECEIPTS FOR REIMBURSEMENT, BUT SHE ONLY RECEIVED $50.00. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE TOWING AND DIAGNOSTIC CHARGES.

LETTER FROM SENATOR CORYNYN ON BEHALF OF CONSTITUENT REGARDING HER 2004 FORD FREESTAR THAT LOST POWER, AND RECEIVE AN ALERT REGARDING HER RECALL NOTICE 11525 (TORQUE CONVERTER), AND BELIEVES SHE SHOULD BE REIMBURSE FOR HER PAYMENTS. *SMD THE CONSUMER STATED SHE SUBMITTED HER ORIGINAL RECEIPTS FOR REIMBURSEMENT, BUT SHE ONLY RECEIVED $50.00. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE TOWING AND DIAGNOSTIC CHARGES.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) VEHICLE SPEED CONTROL THE PCM SHORTED OUT BECAUSE IT GOT WET THROUGH THE COVER OF THE HOOD. THIS APPEARS TO BE A RELATIVELY WIDE-SPREAD PROBLEM AND IF NOT ADDRESSED AND REPAIRED CORRECTLY, IT COULD HAPPEN AGAIN. *TR

Mileage: 103,000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) VEHICLE SPEED CONTROL THE PCM SHORTED OUT BECAUSE IT GOT WET THROUGH THE COVER OF THE HOOD. THIS APPEARS TO BE A RELATIVELY WIDE-SPREAD PROBLEM AND IF NOT ADDRESSED AND REPAIRED CORRECTLY, IT COULD HAPPEN AGAIN. *TR

Mileage: 103,000

2004 FORD FREESTAR. CONSUMER REQUESTS REIMBURSEMENT FOR TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A CALL FROM THE DEALER INFORMING HIM, HE COULD BRING THE VEHICLE IN, TO HAVE THE TORQUE CONVERTER REPLACED. THE CONSUMER STATED IN JUNE OF 2008, A FEW MONTHS AFTER THE THREE WARRANTY HAD EXPIRED. HE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, AND IT WAS DETERMINED THE TORQUE CONVERTER HAD FAILED. THE CONSUMER PAID $ 2761.17 TO HAVE THE TORQUE CONVERTER REPLACED. *JB

2004 FORD FREESTAR. CONSUMER REQUESTS REIMBURSEMENT FOR TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A CALL FROM THE DEALER INFORMING HIM, HE COULD BRING THE VEHICLE IN, TO HAVE THE TORQUE CONVERTER REPLACED. THE CONSUMER STATED IN JUNE OF 2008, A FEW MONTHS AFTER THE THREE WARRANTY HAD EXPIRED. HE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, AND IT WAS DETERMINED THE TORQUE CONVERTER HAD FAILED. THE CONSUMER PAID $ 2761.17 TO HAVE THE TORQUE CONVERTER REPLACED. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIR WAS PERFORMED WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A LOUD RATTLING NOISE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER HAD CAUSED DAMAGE TO THE TRANSMISSION. THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,452.

Mileage: 155,452

AFTE RPARKING VAN NOSE IN,ATTEMPTED TO REVERSE WITH NO RESPONSE FROM VEHICLE AFTER MULTIPLE ATTEMPTS TO BACK UP WAS FINALLY ABLE TO REVERSE VERY SLOWLY WITH MINIMAL POWER. WHEN PLACED IN DRIVE TOOK SEVERAL ATTEMPTS AT ACCELERATION TO MOVE FORWARD. TRANSMISSION FLUID CHECKED BY MYSELF AND ADVANCE AUTO PARTS EMPLOYEE AND FOUND TO BE AT PROPER FLUID LEVEL.DROVE VEHICLE 30 MILES WHEN IT CUT OFF COMPLETELY,WAS ABLE TO GET VEHICLE TO SIDE OF ROAD(IT WAS RAINING HEAVILY AND FOGGY AS WELL). WAS AGAIN ABLE TO GET VAN GOING AND MADE IT ANOTHER 15 MILES BEFORE IT CUT OFF ON ME AGAIN AND WAS AGAIN DIFFICULT TO TAKE OFF AND REQUIRED ONCE AGAIN MULTIPLE ATTEMPTS TO GET IT MOVING. FINALLY MADE IT ANOTHER 5 MILES HOME AND PARKED VEHICLE. HAD RECEIVED NOTICE 2 MONTHS EARLIER FROM FORD RE A RECALL RELATED TO TORQUE CONVERTER. MECHANIC AT MAGIC CITY FORD IN ROANOKE,VA. SAID PROBLEM WITH MY TRANSMISSION HAD NOTHING TO DO WITH TORQUE CONVERTER WITHOUT DRIVING OR WORKING ON VEHICLE. *TR

Mileage: 165,000

CAR LURCHED FORWARD AT A STOP. AFTER THAT CHECK ENGINE LIGHT CAME ON. FURTHER DIAGNOSES BY FORD INDICATED TRANSMISSION WAS DAMAGED. THIS IS 5 MONTHS AFTER TORQUE CONVERTER WAS REPLACED AS PART OF A RECALL. OBVIOUSLY TRANSMISSION WAS DAMAGED DUE TO FAULTY TORQUE CONVERTER. LOTS OF PEOPLE ON-LINE REPORTING SIMILAR INCIDENTS. *TR

Mileage: 57,000

THE PCM INTERNAL COMPUTER IS CRASHED AND CAUSE THE VEH TO RUN POORLY AND NOT START, DRAINED BATTER, ETC - THIS IS AN ISSUE WITH A LOT OF 2004 FREESTARS AS I READ ONLINE AND WAS TOLD TO SUBMIT THE INFO SO THAT MAYBE THEY WILL DO A RECALL AND GET THIS FIXED. THANK GOD IT DID NOT HAPPEN WHILE DRIVING. *TR

Mileage: 117,000

I HAD MY VAN IN PARK WHILE I DROPPED MY KIDS OFF TO THE SITTER..CAME BACK OUT THE VAN HAD DIED..I TRIED TO START AND IT WOULD NOT EVEN TURN. THOUGH MAYBE BATTERY..PUT A KNEW ONE IN AND STILL NOTHING. HAD TO HAVE TOWED TO A SHOP AND THEY SAID IT WAS THE PCM WHERE IT WAS CORRODED DUE TO WATER LEAKING IN. A TOTAL OF A LITTLE OVER $1200 FOR PART AND LABOR. VERY LUCKY I WAS PARKED AND NOT DRIVING AT THE TIME WHEN THE VEHICLE DIED. THIS PART NEEDS TO BE RECALLED. THERE IS A FLAW IN THE DESIGN THAT IS ALLOWING WATER TO GET INTO THE PCM AND CAUSING IT TO GO BAD. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SAME PART WITH OTHER OWNERS. *TR

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE POWER TRAIN CONTROL MODULE AND THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CONTACT STATED THAT THE RECALL REPAIR WAS RELATED TO THE TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLACE, NEEDS TO BE A PERMANENT PART OF THE VEHICLE. THE VAN ISN'T TOO OLD, AND SHOULD LAST MANY MORE YEARS/MILES AND FOR THIS PIECE TO COME LOOSE, IS A SAFETY ISSUE AS WELL AS A QUALITY ISSUE. I'M AFRAID TO TAKE IT TO THE LOCAL FORD DEALER FOR FEAR OF BEING GOUGED ON THE COST TO REPAIR, WHICH SHOULD BE AT FORD'S COST. IF THIS WAS A PICK UP TRUCK WITH EXPOSURE TO THE ELEMENTS ALL THE TIME, I COULD SEE A RUST ISSUE. THIS VEHICLE IS LIGHTLY USED AND GARAGED NIGHTLY, SO IT SHOULDN'T HAPPEN - EVER. THE OTHER COMMENTS ON THIS PAGE ARE ALL SIMILAR TO MY EXPERIENCE WITH THIS PART. RIGHT NOW, I'M USING A STRAP TO HOLD THE PIECE IN PLACE, STRETCHING TO THE LATCH ON THE PASSENGER SIDE. COMMENT: THIS VAN HAS HAD TOO MANY QUALITY ISSUES SINCE WE PURCHASED IT IN 2006 - TORQUE CONVERTER REPLACED, DRIVER SEAT HEATER REPLACED, TRANSMISSION REPLACED, CRUISE CONTROL SWITCH MECH. REPLACED, IGNITION REPLACED. *TR

Mileage: 130,600

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO VEHICLE REIMBURSEMENT FOR TORQUE CONVERTER FAILURE RECALL. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE STATING CONSUMERS WHO HAD ALREADY PAID FOR THE REPAIRS, WOULD RECEIVE REIMBURSEMENT IN THE SECOND QUARTER OF 2012. THE CONSUMER STATED THE SECOND QUARTER HAS PASSED AND HE STILL HAS NOT RECEIVED REIMBURSEMENT. ON SEPTEMBER 8, 2010 AS HE ACCELERATED TO MERGE INTO TRAFFIC, THE ENGINE SUDDENLY REVVED UP AND THE VEHICLE STARTED SLOWING DOWN. AFTER COASTING ABOUT 2000 FEET, HE WAS ABLE TO GET OFF AT THE EXIT RAMP AND WAS ABLE TO PARK THE VEHICLE AND CALLED A TOW TRUCK. *JB THE CONSUMER STATED THE DENIAL LETTER STATED THE EXTENDED WARRANTY SHOULD HAVE COVERED THE REPAIR. THE CONSUMER STATED THE WARRANTY EXPIRED ON AUGUST 3, 2009 AND THE FAILURE OCCURRED ON SEPTEMBER 8, 2010. UPDATED 11/28/12 THE CONSUMER STATED THE TORQUE CONVERTER FAILED AGAIN IN JANUARY 2012. THE CONSUMER STATED THE DEALER USED THE SAME FLAWED PARTS TO REPLACE THE TORQUE CONVERTER. UPDATED 02/28/13

THE TRANSMISSION HAS BEEN REBUILT TWICE. BOTH TIMES THE MECHANIC FOUND WATER IN THE TRANSMISSION. THE VEHICLE'S RADIATOR HAS BEEN CHANGED AND THE TORQUE CONVERTER WAS CHANGED, AS POSSIBLE CULPRITS, BUT THAT DID NOT ALLEVIATE THE ISSUE AT HAND, AS THE WATER RETURNED TO THE TRANSMISSION. THE CAR IS NOW AT THE MECHANIC FOR THE THIRD TIME WITHIN THE YEAR, WITH WATER IN THE TRANSMISSION. THE MECHANIC IS STUMPED AS TO WHAT THE CAUSE OF THE WATER MAY BE. *TR

Mileage: 87,000

POWER TRAIN AUTOMATIC TRANSMISSION. MY WIFE WHILE DRIVING WITH CHILDREN ON A SECONDARY HIGHWAY LOST FORWARD MOTION WHILE TRAVELING UP A HILL. WAS LUCKY SHE WAS ABLE TO BRAKE AND STEER OFF HIGHWAY AND NO VEHICLES BEHIND HER. IT HAS BEEN A NIGHTMARE EVER SINCE. HAD THE VEHICLE TOWED TO A GERMAN FORD DEALERSHIP THAT QUOTED US A $10,000 DOLLAR REPAIR TO REPLACE THE TRANSMISSION. FOUND A REPUTABLE TRANSMISSION SHOP THAT REPAIRED IT FOR ABOUT $4,000, BUT NOW THE VEHICLE HAD MULTIPLE ERROR CODES, (TRANSAXLE, AND CHECK ENGINE LITE). REPLACED MULTIPLE SENSORS TRYING TO SOLVE PROBLEM AND BOUNCED BACK AND FORTH BETWEEN THE TRANSMISSION SHOP AND A DIFFERENT FORD DEALERSHIP THAT GUARANTEED THEY COULD FIX AND REPAIR ANY PROBLEM ON AN AMERICAN FORD. THOUGHT I HAD A POWER TRAIN CONTROL MODULE PROBLEM AFFECTED BECAUSE OF THE TSB (06-14-10). I WAS ASSURED THIS WAS NOT THE PROBLEM. IN BETWEEN THIS, FORD ISSUED THE RECALL (NHTSA ID 12V006000, ACTION NUMBER EA09016, RECALL NUMBER 11S25). MY VEHICLE HAD TO SIT FROM JANUARY-JULY 2012 WAITING ON THE RECALL TO BE ISSUED ON MY PARTICULAR VEHICLE. AFTER REPLACING THE TORQUE CONVERTER UNDER THE RECALL, THE GERMAN FORD DEALERSHIP STILL HAD THE TRANSAXLE LITE COME BACK ON, SO REPLACED A SENSOR. FOLLOWING THIS WORK, THE OIL PRESSURE LITE CAME ON. THE GERMAN FORD DEALERSHIP REPLACED THE SENSOR. NOW THE VEHICLE WILL NOT EVEN START. THE VEHICLE HAS NOT BEEN ABLE TO BE TEST DRIVEN TO DETERMINE IF THE TRANSMISSION IS GOOD OR NOT, AND THE GERMAN FORD DEALERSHIP IS REFUSING TO DO ADDITIONAL WORK ON THE VEHICLE. THEY DO NOT KNOW WHAT IS WRONG ANDMY VEHICLE CONTINUES TO JUST SIT THERE. I HAVE NOT HAD THIS VEHICLE OPERATIONAL FOR ALMOST 19 MONTHS. *TR

Mileage: 96,000

POWER TRAIN AUTOMATIC TRANSMISSION. MY WIFE WHILE DRIVING WITH CHILDREN ON A SECONDARY HIGHWAY LOST FORWARD MOTION WHILE TRAVELING UP A HILL. WAS LUCKY SHE WAS ABLE TO BRAKE AND STEER OFF HIGHWAY AND NO VEHICLES BEHIND HER. IT HAS BEEN A NIGHTMARE EVER SINCE. HAD THE VEHICLE TOWED TO A GERMAN FORD DEALERSHIP THAT QUOTED US A $10,000 DOLLAR REPAIR TO REPLACE THE TRANSMISSION. FOUND A REPUTABLE TRANSMISSION SHOP THAT REPAIRED IT FOR ABOUT $4,000, BUT NOW THE VEHICLE HAD MULTIPLE ERROR CODES, (TRANSAXLE, AND CHECK ENGINE LITE). REPLACED MULTIPLE SENSORS TRYING TO SOLVE PROBLEM AND BOUNCED BACK AND FORTH BETWEEN THE TRANSMISSION SHOP AND A DIFFERENT FORD DEALERSHIP THAT GUARANTEED THEY COULD FIX AND REPAIR ANY PROBLEM ON AN AMERICAN FORD. THOUGHT I HAD A POWER TRAIN CONTROL MODULE PROBLEM AFFECTED BECAUSE OF THE TSB (06-14-10). I WAS ASSURED THIS WAS NOT THE PROBLEM. IN BETWEEN THIS, FORD ISSUED THE RECALL (NHTSA ID 12V006000, ACTION NUMBER EA09016, RECALL NUMBER 11S25). MY VEHICLE HAD TO SIT FROM JANUARY-JULY 2012 WAITING ON THE RECALL TO BE ISSUED ON MY PARTICULAR VEHICLE. AFTER REPLACING THE TORQUE CONVERTER UNDER THE RECALL, THE GERMAN FORD DEALERSHIP STILL HAD THE TRANSAXLE LITE COME BACK ON, SO REPLACED A SENSOR. FOLLOWING THIS WORK, THE OIL PRESSURE LITE CAME ON. THE GERMAN FORD DEALERSHIP REPLACED THE SENSOR. NOW THE VEHICLE WILL NOT EVEN START. THE VEHICLE HAS NOT BEEN ABLE TO BE TEST DRIVEN TO DETERMINE IF THE TRANSMISSION IS GOOD OR NOT, AND THE GERMAN FORD DEALERSHIP IS REFUSING TO DO ADDITIONAL WORK ON THE VEHICLE. THEY DO NOT KNOW WHAT IS WRONG ANDMY VEHICLE CONTINUES TO JUST SIT THERE. I HAVE NOT HAD THIS VEHICLE OPERATIONAL FOR ALMOST 19 MONTHS. *TR

Mileage: 96,000

AFTER A MAJOR RAIN STORM, TRIED TO START MY CAR AND IT WOULD START, BUT WOULD QUICKLY STALL. HAD TO HAVE CAR TOWED. DID NOT HAVE REVERSE GEAR. GARAGE TOLD ME I NEEDED A NEW TRANSMISSION. DID HAVE A RECALL NOTICE TO REPLACE A FAULTY TORQUE CONVERTER, BUT DIED BEFORE I WAS ABLE TO GET SCHEDULED. I BELIEVE THE PROBLEM STARTED WITH THE PCM BOARD GETTING WET. TOWED TO A FORD GARAGE FOR REPAIRS. HOPING THAT I GET TREATED FAIRLY. I BELIEVE FORD SHOULD PAY FOR ENTIRE REPAIR BILL - NEW TRANSMISSION AND NEW PCM BOARD - AFTER ALL THEIR FAULTY PARTS WERE THE REASON FOR THE FAILURE! NOT ABLE TO 'POPULATE' ABOVE "AFFECTED PARTS". *TR

Mileage: 88,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 19 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND IMMEDIATELLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE TORQUE CONVERTER WAS REPLACED. AFTER THE REPAIR HAD BEEN COMPLETED THE CONTACT PICKED UP THE VEHICLE AND ON THE WAY HOME THE FAILURE RECURRED. THE DEALER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO BRING THE VEHICLE BACK IN ORDER FOR THEM TO RUN A DIAGNOSTIC TEST. THE FAILURE AND CURRENT MILEAGE WAS 94,000.

Mileage: 94,000

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING WORN SPLINES IN THE TRANSMISSION TORQUE CONVERTER. *TGW THE CONSUMER SUBMITTED THE SERVICE INVOICE. *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING WORN SPLINES IN THE TRANSMISSION TORQUE CONVERTER. *TGW THE CONSUMER SUBMITTED THE SERVICE INVOICE. *JB

THE VEHICLE LOOSE POWER WILL STALL WITH ENGINE RUNNING OTHER TIMES ENGINE WOULD STALL 2-4 SECONDS THE JUMP BACK ON HAPPEN ALOT WHEN PLGS WIRES ARE FINE IT RAINS, GET ENGINE LIGHT ALSO. RESETS, BUT WILL RESUME ON THE NEXT START WITH EMISSION CODES AND PCM ERRORS. *TR

Mileage: 89,000

ON 7 OCT. 2012, SUNDAY WHILE DRIVING TO KLEBER KASERNE U.S. ARMY BASE IN KAISERSLAUTERN, GERMANY WITH MY WIFE MY 2004 FORD, FREESTAR SUDDENLY LOST POWER. THE ROAD WAS WET FROM RAIN. I WAS IN LIGHT TRAFFIC IN THE SLOW LANE AND THIS PROVED TO BE FORTUNATE. I PUSHED THE HAZARD LIGHTS AS SOON AS I REALIZED I HAD LOST THE ABILITY TO ACCELERATE AND WAS SLOWING DOWN IN A COAST ON THE HIGHWAY. I STEERED THE CAR TO THE SIDE OF THE ROAD AND STOPPED. MY CAR WAS STILL RUNNING AND THE BRAKES WORKED. THE ENGINE WOULD SHOW AN INCREASE IN RPM ON THE DISPLAY WHEN I TOUCHED THE GAS AFTER I STOPPED BUT THERE WAS ABSOLUTELY NO POWER TO THE DRIVE TRAIN. I CALLED MY ADAC AUTO CLUB, GERMANY FOR A TOW TRUCK AND THEY ARRIVED SOON AFTER. THE DAY BEFORE THIS I HAD DRIVING TO FRANKFURT, GERMANY AND WIESBADEN, GERMANY ON A RAINY DAY AND RETURNED THAT EVENING. THIS IS A ROUND TRIP OF ABOUT 200 MILES ON THE AUTOBAHN. THE AUTOBAHN I TAKE TO FRANKFURT HAS SECTIONS WITH NO SPEED LIMITS AND THE TRAFFIC IS VERY FAST. I AM THANKFUL THAT THIS DIDN'T OCCUR ON THE AUTOBAHN IN HEAVY TRAFFIC. FOR ANYONE ELSE THIS HAPPENS TOO, STAY CALM AND LOOK FOR A PLACE TO GET OFF THE ROAD IMMEDIATELY. IF A PERSON IS IN FAST TRAFFIC SUCH AS THE FAST LANES HERE IN GERMANY THIS WOULD HAVE BEEN VERY DANGEROUS BECAUSE IT IS COMMON TO PASS CARS HERE IN THE AUTOBAHN IN THE SLOW LANE AT 70 TO 80 MILES PER HOUR WHILE WATCHING THE REAR VIEW MIRROR FOR CARS IN THE FAST LANE THAT OFTEN ARE TRAVELING IN THE 90 TO 110MPH SPEED. IN MY FORD FREESTAR I OFTEN WATCH OUT FOR THE HIGH SPEED GERMAN CAR TRAFFIC. END. *TR

Mileage: 80,215

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/12V006000 CONCERNING TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER STATED SHE RECEIVED A RECALL LETTER IN THE MAIL IN MARCH. HOWEVER, THE RECALL LETTER STATED PARTS WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2012. IN JULY 2012, WHEN THE CONSUMER WENT TO HAVE THE DEALER FOR ROUTINE MAINTENANCE, SHE INQUIRED ABOUT THE RECALL, AND THE DEALER INFORMED HER, THEY WERE ONLY REPAIRING VEHICLES, THAT HAD ACTUALLY HAD TRANSMISSION FAILURE. THE CONSUMER THEN RECEIVED AN OFFICIAL LETTER, STATING THE PARTS WERE AVAILABLE. HOWEVER, SHE FELT THE DEALERSHIP WAS GIVING HER THE RUN AROUND, IN NOT FIXING HER VEHICLE IN A TIMELY MANNER.

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/12V006000 CONCERNING TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER STATED SHE RECEIVED A RECALL LETTER IN THE MAIL IN MARCH. HOWEVER, THE RECALL LETTER STATED PARTS WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2012. IN JULY 2012, WHEN THE CONSUMER WENT TO HAVE THE DEALER FOR ROUTINE MAINTENANCE, SHE INQUIRED ABOUT THE RECALL, AND THE DEALER INFORMED HER, THEY WERE ONLY REPAIRING VEHICLES, THAT HAD ACTUALLY HAD TRANSMISSION FAILURE. THE CONSUMER THEN RECEIVED AN OFFICIAL LETTER, STATING THE PARTS WERE AVAILABLE. HOWEVER, SHE FELT THE DEALERSHIP WAS GIVING HER THE RUN AROUND, IN NOT FIXING HER VEHICLE IN A TIMELY MANNER.

AT 147000 MILES, I NEEDED A COMPLETE TRANSMISSION REBUILD. THIS COST ME $2800 DUE TO THE FACT THAT THERE WERE ADDITIONAL PARTS NOT COMMON TO A STANDARD REBUILD. THIS WAS SEPT. 2011. IN JANUARY, I AM ABLE TO NOTE ONLINE THAT THERE IS A TORQUE CONVERTER RECALL FOR THIS MODEL. I CALL FORD, I'M TOLD THERE IS NOTHING THEY CAN DO UNTIL THE RECALL IS OFFICIALLY RELEASED IN THE 2ND QUARTER. WAIT UNTIL 2ND QUARTER, NO NOTICE IN THE MAIL. I CALL FORD IN AUGUST AND TELL THEM THIS, I AM TOLD THAT FORD WILL FIX THE CAR, IT WILL TAKE APPROX. 4 DAYS AND THAT NO RENTAL CAR IS AVAILABLE DURING THIS PERIOD. IF I SUFFER A TOTAL LOSS, MAYBE. BASICALLY, I HAVE TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY TWO YOUNG CHILDREN BEFORE I CAN GET ANY HELP WITH THEIR ISSUE. AFTER REBUILD, I START HAVING ISSUES WITH CYLINDER 3 MISFIRE. I REPLACE ALL PLUGS AND WIRES, STILL A CYLINDER 3 MISFIRE AS WELL AS OVERHEATING AND EGR VALVE. REPLACE EGR VALVE, COMPLETE RADIATOR CHANGE, COIL PACK, STILL ISSUES WITH MISFIRING AND OVERHEATING. I UNDERSTAND THAT THIS COULD BE A COMPUTER ISSUE, HOWEVER FORD FAILS TO REALIZE THIS AND THEREFORE WILL NOT ISSUE A RECALL. NOT THAT WOULD HELP SINCE IF THEY TOOK IT INTO THE SHOP TO FIX IT, I WOULD NOT BE ABLE TO GET TO WORK IN THE INTERIM. *TR

Mileage: 165,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE VEHICLE WAS REPAIRED HOWEVER, AFTER THE REPAIRS THE VEHICLE WOULD NOT RESPOND WHEN SHIFTED INTO FIRST GEAR OR REVERSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION BECAME DEFECTIVE DUE TO THE OIL NOT BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.

Mileage: 59,000

HAD TORQUE CONVERTER REPLACED IN 2010 BEFORE THE RECALL FOR ALMOST $2000.00 FROM A FORD DEALER. THEY REPLACED IT WITH ANOTHER DEFECTIVE TORQUE CONVERTER. NOW FORD WILL NOT GIVE MY MONEY BACK AND THEY WILL NOT REPLACE THE DEFECTIVE CONVERTER. IT'S EITHER $1450 OR A NEW CONVERTER, NOT BOTH. FORD HAS NOW SOLD ME TWO RECALLED TORQUE CONVERTERS AND WILL NOT GIVE ME WHAT I PAID AND FIX THE PROBLEM. IT'S NO WONDER THEY DIDN'T NEED A BAILOUT WITH THEIR SHADY BUSINESS PRACTICES. THEY ARE STEALING FROM THEIR CONSUMERS. OUTRAGED AND SEEKING LEGAL ADVICE. I URGE OTHERS TO DO THE SAME. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH SMOKE EMITTED INTO THE VEHICLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER WHEN SHE NOTICED THAT FLAMES WERE COMING FROM UNDER THE VEHICLE RIGHT BEFORE IT WAS COMPLETELY ENGULF IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE DEALER WAS CONTACTED WHO STATED THAT THE FAILURE MIGHT HAD BEEN CAUSE BY THE TORQUE CONVERTER AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 86,000.

Mileage: 86,000

THE ELECTRICAL HAS BEEN WIGGY EVER SINCE --JUST AFTER THE FACTORY WARRANTY RAN OUT. THIS INCLUDES: BACK-UP SAFETY SENSORS STOPPED WORKING, HEATED DRIVERS SEAT STOPPED WORKING(PASSENGER STILL WORKS), THE STEREO SYSTEM DOESN'T HAVE ALL OF IT'S FUNCTIONS, PASSENGER AIRBAG LIGHT IS ON, VAN VERY NOISY WHEN BACKING UP--WE CALL IT THE MOOSE. HAD TO REPLACE TRANSMISSION AND THEN WE GET RE-CALL NOTICE! AND, IT STILL DOESN'T FEEL 100% STILL WAITING FOR A REFUND(?) BRAKES ARE SQUISHY--EVEN AFTER REPLACEMENT OF FRONT END EVERYTHING! SIDE ELECTRIC DOORS WILL SOMETIMES OPEN AND CLOSE SEVERAL TIMES UNTIL WE JUST HAVE TO MANUALLY FORCE THEM TO STAY CLOSED. *TR

MANY ISSUES WITH THE VAN & THEY CONTINUE. PURCHASED FROM 1 PREVIOUS OWNER, JAN '09 AROUND 60K MAY 2010, 74K MILES- REPLACED SPARK PLUGS & WIRES, FUEL SYSTEM CLEANER: ROUGH IDLE $432.23 DEC 2010, 83K MILES - REPLACED FRONT AXLE & SWAY BAR LINKS: $822.89 APRIL 2011, ? MILES, - REPLACED PLUGS & WIRES, COIL PACK: ROUGH IDLE $700.85 JAN 2012, 100K MILES - REPLACED PVC EVAP HOSE, R&R FUEL FILTER, FUEL INJECTOR CLEANER: ROUGH IDLE $228.40 AUG 15 2012, 106K MILES - RECALL, TORQUE CONVERTER REPLACED: COSTING ME $162.14 TO REPLACE SEALS & TRANSMISSION FILTER AUG 16 2012, 106K MILES - REPLACED EGR VALVE: ROUGH IDLE & ENGINE LIGHT ON AFTER RECALL FIX $135.95 (DEALERSHIP WAS KIND ENOUGH TO ONLY CHARGE FOR LABOR) AUG 31, 2012, 107K MILES - ENGINE IS STILL RUNNING ROUGH, PIERCING NOISE WHILE DRIVING, SOMETIMES IT GOES AWAY WHEN I AM TURNING. *TR

Mileage: 74,212

VEHICLE LOST POWER WHILE DRIVING. THERE WAS NO POWER STEERING OR POWER BRAKES AND THE ENGINE STOPPED RUNNING. THERE WAS NO WARNING BEFORE THE POWER FAILURE. VEHICLE WAS ABLE TO BE STARTED UP AFTER POWER FAILURE. THE SAME EVENING, STARTING UP THE VEHICLE, THE IDLE WAS ROUGH AND THE POWER FAILED IN ABOUT 1 MINUTE. VEHICLE WAS BROUGHT TO A FORD DEALER THE NEXT MORNING AND THEY COULD NOT REPLICATE THE PROBLEM AND NO ENGINE CODES WERE PRESENT. ABOUT 1 WEEK LATER, AFTER A RAIN STORM, THE POWER FAILED AGAIN WHILE DRIVING AT 30 MPH. IT WAS POSSIBLE TO START THE VEHICLE AFTER THE POWER FAILURE. A FORD DEALER LOOKED AT THE VEHICLE AFTER THE LATEST POWER FAILURE AND COULD NOT REPLICATE THE PROBLEM AND THERE WERE NO ENGINE CODES. IN APRIL 2010, I EXPERIENCED A SIMILAR PROBLEM WHICH WAS CAUSED BY WATER GETTING INTO THE PCM. WITHIN A MONTH IN 2010, THE PCM WAS REPLACED TWICE. *TR

Mileage: 105,000

HAD THE TORQUE CONVERTER REPLCED UNDER RECALL AFTER RECEIVING THE RECALL NOTICE. TRANSMISSION LIGHT WAS GOING OFF AND ON. AFTER HAVING IT REPLACED, THE LIGHT WAS STILL GOING OFF AND ON. HAD PAUL MILLER FORD IN LEXINGTON, KY LOOK AT THE TRANSMISSION. THEY STATED IT NEED A TOTAL TRANSMISSION REPLACEMENT FOR $3100. TOOK IT TO A LOCAL TRANSMISSION SHOP AND THEY REPLACED THE PUMP SHAFT AND BEARING. LIGHT IS STILL GOING OFF AND ON AS IF NOTHING HAD EVER BEEN TOUCHED. *TR

Mileage: 160,000

WHILE DRIVING THE VAN WOULD SHUT DOWN COMPLETELY. WE HAD TO STOP IN THE MIDDLE OF THE ROAD WITH TRAFFIC WHERE WE ALMOST WERE REAR ENDED, PUT IT IN PARK JUST TO RESTART IT. STARTED MOVING AGAIN AND THE VAN DID IT AGAIN, THIS TIME I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD SO I WOULD NOT GET HIT. CALLED THE FORD DEALERSHIP HERE IN PALM COAST AND THEY TOLD ME THE TRANSMISSION TORQUE CONVERTOR WAS RECALLED AND THEY WOULD FIX IT FREE OF CHARGE. THEY REPLACED THE TORQUE CONVERTOR, HOWEVER INFORMED ME THAT MY TRANSMISSION NEEDED TO BE REPLACED. I TOLD THEM I COULD NOT AFFORD TO DO THAT AND THAT THE TORQUE CONVERTOR WAS WHAT HAD CAUSED THE TRANSMISSION FAILURE. I WAS THEN INFORMED I COULD PURCHASE A NEW VEHICLE FROM THEM AND USE THE VAN AS A TRADE IN. I SEE THEIR ARE MANY OTHER PEOPLE JUST LIKE ME ONLINE THAT FORD REFUSES TO HELP WITH THE ISSUE. NOW WONDER WHY THEY DID NOT TAKE ANY BAILOUT MONEY, THEY ARE GETTING IT FROM THE CONSUMER WHO BUYS THEIR LOW GRADE PRODUCTS. *TR

Mileage: 69,000

2005 FORD FREESTAR. CONSUMER SEEKS REIMBURSEMENT FOR RECALL VEHICLE REPAIRS RELATING TO THE TORQUE CONVERTER. *TGW FORD MOTOR COMPANY DENIED THE CONSUMER'S REQUEST FOR REIMBURSEMENT. THEY WOULD NOT SEND HIM A WRITTEN EXPLANATION FOR THE DENIAL. RECALL# 12V006000 *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/NHTSA 12V-006 *TGW THE CONSUMER STATED WHEN HE CONTACTED THE FIRST DEALER, THEY INFORMED HIM, THEY WOULD EXAMINE THE VEHICLE AND IF NOTHING APPEARED WRONG, THEY WOULD NOT DO ANYTHING. THE SECOND DEALER, INFORMED THE CONSUMER, THEY HAVE BEEN WAITING FOR OVER A YEAR FOR PARTS.

2004 FORD FREESTAR. CONSUMER STATES TRANSMISSION AND TORQUE CONVERTER FAILURE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE STATING CONSUMERS WHO HAD ALREADY PAID FOR THE REPAIRS, WOULD RECEIVE REIMBURSEMENT IN THE SECOND QUARTER OF 2012. THE CONSUMER STATED THE SECOND QUARTER HAS PASSED AND HE STILL HAS NOT RECEIVED REIMBURSEMENT. ON SEPTEMBER 8, 2010 AS HE ACCELERATED TO MERGE INTO TRAFFIC, THE ENGINE SUDDENLY REVVED UP AND THE VEHICLE STARTED SLOWING DOWN. AFTER COASTING ABOUT 2000 FEET, HE WAS ABLE TO GET OFF AT THE EXIT RAMP AND WAS ABLE TO PARK THE VEHICLE AND CALLED A TOW TRUCK.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO WATER PENETRATING THE PCM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,600. UPDATED 10/10/12 *CN UPDATED 10/15/2012 *JS

Mileage: 52,600

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) HE NOTICED A GRINDING NOISE WHILE DRIVING APPROXIMATELY 65 MPH. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WOULD DECELERATE PRIOR TO THE REPAIRS BUT IT HAD BECOME MORE PERSISTENT OVER TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING TRANSMISSION TORQUE CONVERTER *TGW IN MARCH 2012, THE CONSUMER RECEIVED A SAFETY RECALL NOTICE. AFTER A FEW WEEKS, HE DECIDED TO CONTACT THE CUSTOMER SERVICE NUMBER LISTED ON THE MEMO. THE CONSUMER STATED TO HIS KNOWLEDGE, HE NEVER RECEIVED AN UPDATE TO THE ORIGINAL NOTICE THAT WAS PROMISED FOR 2ND QUARTER 2012. ON 04/02/12, THE CONSUMER WAS ADVISED BY A CUSTOMER SERVICE REP, THAT HIS VEHICLE WAS ELIGIBLE FOR THE RECALL. THE CONSUMER THEN INFORMED THE REP, THAT THE TORQUE CONVERTER FAILED ON 12/17/10 AND HE HAD IT REPLACED AT HIS EXPENSE. HE WAS THEN ADVISED TO GO TO THE DEALERSHIP AND TO SEEK A REPLACEMENT AND THEY WOULD ASSIST HIM IN RECOUPING HIS COSTS THROUGH THE FORD ROADSIDE ASSISTANCE PROGRAM. THE NEXT DAY, THE CONSUMER ARRIVED AT THE DEALER. THEY STATED THEY WERE AWARE OF THE RECALL, BUT IT WAS STILL NEW AND THEY HAD NO DETAILS ON HOW TO PROCEED. A FEW WEEKS LATER, THE CONSUMER WAS INFORMED THEY WERE WAITING FOR PRODUCTION OF SUITABLE REPLACEMENT PARTS. WEEKS LATER, THE PARTS ARRIVED. HOWEVER, HE WAS INFORMED THEY WERE NOT DOING REPAIRS, UNLESS THE VEHICLE WAS NOT RUNNING. THE CONSUMER THEN CALLED CUSTOMER SERVICE AGAIN AND RELAYED WHAT WAS SAID TO HIM. THE REP INFORMED THE CONSUMER THE DEALER WAS WRONG AND EVENTUALLY AN APPOINTMENT WAS MADE. FORD CUSTOMER SERVICE INFORMED THE CONSUMER, HE WOULD ONLY BE REIMBURSED FOR THE TORQUE CONVERTER, NOT THE TOWING, BECAUSE THE WORK WAS NOT PERFORMED BY A FORD DEALER. *JB

AS I WAS TAKING OFF FROM A RED LIGHT, I NOTICED THAT MY CAR WOULD NOT ACCELERATE. I PULLED TO THE SIDE OF THE ROAD AND TRIED CHANGING GEARS BUT IT STILL WOULD NOT GO. TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY CHANGED OUT THE TORQUE CONVERTER. SIX MONTHS LATER ON JULY 14TH, IT STARTS DOING THE SAME THING BUT I STILL HAD FIRST GEAR. TOOK IT BACK TO FORD AND THEY SAID THAT IT WAS THE TRANSMISSION THIS TIME. COME TO FIND OUT WHEN THEY CHANGED THE PART THEY DID NOT CHANGE THE FILTER, FLUID, OR BLOW OUT THE LINES. THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR ACTIONS ON THIS. I WILL NEVER BUY ANOTHER FORD OR USE THE FORD PLACE FOR REPAIRS. *TR

Mileage: 125,000

IN JANUARY 2012 AS PER RECALL NOTICE THAT WAS ON CNN NEWS, FORD ADVISED US IN MARCH 2012 THAT OUR 2004 FREESTAR WAS BEING RECALLED FOR A FAULTY TORQUE CONVERTER. IF THIS PART WERE TO FAIL, THE VEHICLE WILL CEASE TO FUNCTION. THE FORD WEBSITE STATES THAT THE PART IS STILL NOT AVAILABLE AND WILL NOT BE UNTIL THE 2ND HALF OF 2012 WHICH WE ARE ALREADY IN. FORD STATES THAT THE VEHICLE WILL NOT LOSE ELECTRICAL FUNCTION SO THAT WE CAN USE OUR DIRECTIONAL SIGNALS AND COAST TO A SAFE STOP. HOW CAN THIS BE POSSIBLE IF YOU ARE DRIVING ON A HIGHWAY AT 70 MPH AND THE VEHICLE SUDDENLY LOSES ALL POWER TO GO FORWARD OR BACKWARDS AND YOU HAPPEN TO BE IN A LANE THAT IS NOT ALONGSIDE A MEDIAN? WE RECEIVED A PHONE CALL A COUPLE OF DAYS AGO TELLING US TO CONTACT OUR LOCAL DEALERSHIP AS THE PART MAY BE AVAILABLE. WHEN WE DID MAKE CONTACT WE WERE TOLD YET AGAIN THAT THE PART IS STILL UNAVAILABLE. I CANNOT FATHOM HOW THIS PART CAN TAKE SO LONG TO BE MANUFACTURED AND SENT TO DEALERSHIPS. DOESN'T THE FORD MOTOR COMPANY VALUE LIFE? I FIND IT INEXCUSABLE FOR THEM TO TAKE SO MUCH TIME TO REMEDY A SITUATION, A SITUATION THAT PUTS MY FAMILIES LIFE IN PERIL EVERYTIME WE TAKE IT OUT ON THE ROAD. THERE IS NOTHING THAT THEY CAN USE AS A DEFENSE WHEN THEY HAVE KNOWN FOR SUCH A LONG TIME THAT THIS PROBLEM HAS EXISTED. LISTENING TO THE PHONE INFORMATION ON THE # THAT FORD LISTS IS UTTERLY RIDICULOUS. THEY TELL YOU NOT TO WORRY, JUST PULL OFF TO THE SIDE OF THE ROAD WHEN YOUR VEHICLE WILL NOT GO IN FORWARD OR REVERSE...BUT IT WILL COAST TO A SAFE STOP...THAT IS IF SOMEONE DOESN'T CRASH INTO YOU AS YOU ARE MAKING THE ATTEMPT TO GET OFF THE ROAD. *JS

LETTER FROM CONGRESSMAN MEEHAN ON BEHALF OF CONSTITUENT RE NHTSA RECALL 12V-006 2004 FORD FREESTAR TRANSMISSION TORQUE CONVERTER (DOT/I# H 2012182) *TGW THE CONSUMER STATED HE IS CONCERNED ABOUT THE SAFETY OF HIS VEHICLE AND WAS TROUBLED BY THE FACT, THAT FORD HAS NOT CONTACTED HIM REGARDING A REPAIR DATE AND REPLACEMENT PARTS. *JB

WHILE DRIVING VEHICLE, I LOST ALL POWER TO THE DRIVE TRAIN. ENGINE CONTINUED TO RUN FINE, BUT WOULD NOT MOVE VEHICLE FORWARD OR REVERSE. HAD IT TOWED TO REPAIR SHOP AND WAS ADVISED THAT THE TRANSMISSION HAD FAILED DUE TO BEING FULL OF METAL SHAVINGS FROM THE TORQUE CONVERTER. HAD TO REPLACE COMPLETE TRANSMISSION AT A COST OF $3039.00. SEVERAL MONTHS LATER I GOT A LETTER FROM FORD MOTOR COMPANY ABOUT A PROBLEM WITH THE TORQUE CAUSING THE TRANSMISSION TO FAIL. THEY SAID THEY WOULD SEND MORE INFORMATION LATER. SO FAR I HAVE NO FURTHER INFORMATION FROM FORD. *TR

Mileage: 64,116

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE TORQUE CONVERTER WAS NOT SUPPLYING FLUID TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 201,000.

Mileage: 198,000

MARCH OF 2012 I RECEIVED A RECALL ON MY VAN. I CONTACTED FORD AND WAS TOLD THAT THE PARTS(TORQUE CONVERTER) WERE NOT AVAILABLE AND I WOULD RECEIVE A SECOND LETTER WHEN THEY DO. IT IS NOW NEAR THE END OF JULY AND AFTER SEVERAL PHONE CALLS TO FORD I AS OF YET HAVE NOT RECEIVED ANY INFORMATION ON GETTING THIS FIXED. A FRIEND ALSO HAS A FREESTAR AND HAS ALREADY RECEIVED HER LETTER AND HAS APPOINTMENT TO GET HER'S FIXED AND HAS NO PROBLEMS WITH HER VAN. MINE HAS ALREADY BEEN DIAGNOSED BY AN ASE CERTIFIED MECHANIC THAT THE TORQUE CONVERTER IS GOING AND IS A DANGER TO DRIVE ANYWHERE BUT IN TOWN (5 MILE LONG ISLAND WITH NO HILLS). SEEMS TO ME THAT AFTER SEVERAL PHONE CALLS,FORD WOULD PUT THOSE THAT ARE HAVING PROBLEMS WITH THEIR VEHICLES AT THE TOP OF THEIR LIST AND NOT GO IN WHATEVER ORDER THEY HAVE DEEMED FIT. *TR

Mileage: 94,000

STARTED IN FEB 2012 WITH THE TORQUE CONVERTER - THEN THE PCM WHICH LEAD TO DIFFERENT ELECTRICAL ISSUES - FROM DASH LIGHTS STAYING ON RUNNING THE BATTERY DEAD - A FORD DEALER SAID THE PCM WAS GETTING WET BECAUSE OF A MANUFACTURING ISSUE OR DESIGN FLAW - THERE FIX FROM CORPORATE FORD WAS TO REDIRECT THE WATER AWAY FROM THE PCM BY LAYING DOWN A BEAD OF CHALK ( THAT'S FORDS RAIN KIT SERVICE BULLETIN #TSB-06-14-10 ) - BUT BY THAT TIME I WAS TOLD THE PCM COULD ALREADY BE DAMAGED - HERE IT IS JULY 18 2012 MY FREESTAR IS AGAIN AT A FORD DEALERSHIP - I AM THINKING THE ONLY WAY TO RESOLVE THIS IS TO INCLUDE THE ATTORNEY GENERAL. *TR

Mileage: 125,000

WHILE DRIVING AT 65MPH, THE TRANSMISSION WENT OUT WITH NO PROBLEM IN THE ENGINE AND THE VEHICLE COASTED TO A STOP ON THE HIGHWAY IN FRONT OF A RED LIGHT. THE CAR WOULD NOT GO FORWARD, IT WOULD NOT REVERSE, EVEN THOUGH THE LEVER FROM THE ENGINE TO THE TRANSMISSION MOVED BACK AND FORTH FINE. THE CAR COST ME A LARGE SUM TO TOW, AND THE FORD DEALER THEN CHARGED ME $100 FOR A DIAGNOSTIC THAT WAS PERFORMED APPARENTLY WITHOUT MOVING THE CAR FROM THE PARKING SPOT WHERE THE TOW TRUCK HAD DROPPED IT OFF. THEY NOW WANT $500 TO DO A DIAGNOSTIC ON THE TRANSMISSION ITSELF, AND IF THEY DO THE WORK, THAT WILL BE INCLUDED INTO THE TOTAL. THE DEALER DID NOT MENTION ANY RECALL, AND WERE INSTEAD TRYING TO PERSUADE ME TO GET A NEW FACTORY REBUILT TRANSMISSION FOR $3500.. I FOUND OUT ABOUT THE RECALL FOR THE TORQUE CONVERTER ON A FORUM, AND THE MALFUNCTION OF THAT PIECE OF EQUIPMENT EXPLAINS EXACTLY THE SYMPTOMS MY CAR HAD. I UNDERSTAND THAT FORD IS ONLY GOING TO PAY $1450 TO REPLACE THE TORQUE CONVERTER, AND TAKE NO RESPONSIBILITY FOR THE TRANSMISSION THAT IS NOW FULL OF SHAVINGS. EVERY MECHANIC I'VE TALKED TO, SAYS ON PRINCIPAL AND FOR SAFETY REASONS, THE ENTIRE TRANSMISSION NEEDS REPLACED. FORD IS SAYING THAT JUST REPLACING THE TORQUE CONVERTER FOR $1450 WHILE LEAVING THE SHAVINGS INSIDE THE TRANSMISSION, IS ALL THAT IS NECESSARY; THE TRANSMISSION WILL FUNCTION NORMALLY EVER AFTER. WHO IS RIGHT? *TR

Mileage: 179,000

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIOUS SAFETY ISSUED, ESPECIALLY AT 70MPH ON A FREEWAY. THIS TSB SHOULD BE RECONSIDERED AS A SAFETY RECALL. HOW MANY PEOPLE SHOULD BE INJURED OR KILLED DUE TO THIS CONDITION? ONE IS TO MANY! *TR

Mileage: 81,000

I WAS STOPPED AT A RED LIGHT. I THEN PROCEEDED TO CROSS THE INTERSECTION WHEN THE LIGHT TURNED GREEN AND MY VAN JUST STOPPED WITHOUT ANY WARNING. HAD IT TOWED AND WAS TOLD I NEEDED A NEW TRANSMISSION AND TORQUE CONVERTER. *TR

Mileage: 60,000

2004 FORD FREESTAR. CONSUMER STATES THAT THE PARTS FOR THE TORQUE CONVERTER OUTPUT SHAFT RECALL ARE NOT AVAILABLE. *KB THE CONSUMER STATED HE EXPERIENCED LOSS OF POWER WHILE DRIVING. *JB

REQUEST UPDATE STATUS ON SAFETY RECALL NOTICE 11S25 NHTSA RECALL 12V-006, WORN SPINES IN TRANSMISSION TORQUE CONVERTER. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER PER THEIR MARCH 2012 RECALL LETTER. I WANT TO TAKE MY 2004 FREESTAR TO A LOCAL SAN ANTONIO DEALER TO IMPLEMENT THIS RECALL BEFORE ANY FATAL ACCIDENTS OCCUR WITH MY VEHICLE. FORD REPRESENTATIVE STATED THEY HAD UNTIL 2ND QUARTER 2012 TO BEGIN THIS RECALL. MY LOCAL DEALERS REFUSE TO EVEN CHECK MY TRANSMISSION OR ORDER REPLACEMENT PARTS UNTIL THEY RECEIVE A SECOND LETTER FROM FORD CORPORATE HEADQUARTERS. BECAUSE IT IS NOW 3RD QUARTER 2012, FORD MOTOR COMPANY IS IN NON-COMPLIANCE WITH YOUR RECALL. IF POSSIBLE, PLEASE PROVIDE ME WITH AN UPDATE STATUS (IF ANY) ON THIS RECALL AND NOTE THE INACTION AND INSENSITIVE RESPONSE BY FORD MOTOR COMPANY REGARDING THIS VITAL SAFETY RECALL. THANK YOU FOR YOUR TIME AND ASSISTANCE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE NOT AVAILABLE AND POSSIBLY WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE YEARS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE CONTACT STATED THAT THE PARTS WERE SUPPOSED TO BE AVAILABLE AT THE CURRENT TIME AND WAS NOT BEING HONORED WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/08/2012 *JS

Mileage: 33,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS SEVERE HESITATION AND THEN IMMEDIATELY THE TRANSMISSION COMPLETELY LOSS POWER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE TORQUE CONVERTER UNDER THE NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). TWO WEEKS AFTER THE REPAIR WAS PERFORMED, THE TRANSMISSION WOULD NOT FUNCTION IN THE REVERSE GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/6/12 *CN UPDATED 08/16/2012 *JS

Mileage: 95,000

TRAVELING IN TOWN ON FATHERS DAY WITH 8 YR OLD SON AND 8 MONTH OLD DAUGHTER , LOST FORWARD POWER TRAVELING AT 30 MPH , ALMOST CAUSED ACCIDENT. FINALLY MADE IT TO SIDE OF ROAD, COULD NOT GET FORWARD/REVERSE POWER . HAD TO HAVE IT TOWED. *JS

Mileage: 79,056

2004 FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/12V006000. RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT MOVE FORWARD OR GO IN REVERSE. THE CONSUMER HAD THE NECESSARY PARTS REPLACED AT HER EXPENSE. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

WE HAVE A 2004 FREESTAR IN OUR CORPORATE FLEET. IN MARCH 2012 WE HAD A MAJOR TRANSMISSION REPAIR. THIS WAS ONE MONTH BEFORE WE RECEIVED THE RECALL NOTICE. THE ISSUE WAS EXACTLY AS DESCRIBED IN THE RECALL NOTICE. CAN WE SUBMIT THE REPAIR FOR ANY REIMBURSEMENT FROM FORD? *TR

Mileage: 125,000

I WAS DRIVING MY FORD FREESTAR ON A HIGHWAY AT 65MPH. ALL OF A SUDDEN IT LOST POWER AND MADE AN ODD NOISE. DROVE AS BEST I COULD TO AN EXIT. STOPPED AND IT WOULD NOT GO FORWARD OR BACKWARD. LUCKILY THERE WAS NO ACCIDENT AS I LOST POWER. TOWED TO LOCAL FORD DEALER. THEY REPLACED TORQUE CONVERTER, BUT SAID THEY COULD NOT GET IT IN 4TH GEAR. THE VAN HAD BEEN RUNNING FINE PREVIOUSLY.FORD COVERED COST OF CONVERTER ONLY. RECEIVED CALL THAT THE TRANSMISSION WAS SHOT AND IT MUST HAVE BEEN GOING BAD. I QUESTIONED THAT THERE WERE NOT PREVIOUS PROBLEMS AND HAVE ALWAYS HAD IT SERVICED EVERY 3000 MILES. EVEN HAD THE TRANSMISSION FLUID REPLACED LAST YEAR. PREVIOUS PROBLEMS WITH AIR CONDITIONING COMPRESSOR. THAT WAS OVER 1000 DOLLARS AND NOW THE LATEST IS OVER 1800 DOLLARS. WE GET THE VEHICLE SERVICED REGULARLY TO PREVENT EXPENSIVE REPAIRS, BUT OBVIOUSLY THIS MUST NOT BE OF ANY HELP. VERY UNHAPPY WITH TREATMENT BY SERVICE DEALER AND FORD (THEY HUNG UP ON ME). IT IS POSSIBLE THAT IT MAY HAVE COINCIDENTAL, BUT NOT THOROUGHLY CONVINCED. IT SHOULD HAVE BEEN RUNNING POORLY IF THAT WAS THE CASE. I BELIEVE THEY SHOULD HAVE SPLIT THE DIFFERENCE IN THE COST SINCE THEY DID NOT PREVIOUSLY FIND A PROBLEM. *TR

Mileage: 145,000

I LEFT WORK, GOT 3 PARKING SPOTS AWAY, LOST STEERING, BRAKES AND GAS. ENGINE WAS STILL RUNNING. TRANSAXLE LIGHT CAME ON, SHUT OFF VAN, TRIED AGAIN AND IT DROVE MAYBE A FEW FEET AND IT WAS AS IF IT WAS IN NEUTRAL. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. SHUT IT DOWN TRIED AGAIN, DROVE ABOUT 10 FEET AND IT DIED. HAD IT TOWED TO VIP WHO HAD NO ANSWERS, TOWED TO FORD WHO SAID IT THERE WAS WATER IN THE PCM. THEY DRIED IT OUT AND SAID GIVE IT A GO. GOT IT HOME DROVE IT ONE DAY AND THE NEXT(AFTER RAINING) IT WOULD NOT MOVE OUT OF DRIVEWAY. IT WOULD GO INTO GEAR BUT HITTING THE GAS WAS AGAIN LIKE IN NEUTRAL. IT WOULD MOVE MAYBE A FEW INCHES AND THEN NO LONGER. THE ENGINE LIGHT CAME BACK ON AND THE VAN BUCKED SOME. TOWED TO FORD AGAIN AND THEY SAID IT IS DEFIANTLY WATER GETTING IN THE PCM. I HAVE BEEN SEARCHING ONLINE AND I SEE MANY PEOPLE COMPLAINING ABOUT THIS ISSUE. I AM WORRIED BECAUSE THERE IS ANOTHER RECALL COMING IN A MONTH OR SO FOR THE TORQUE CONVERTER AND I HAVE 2 SMALL CHILDREN THAT RELY ON THAT VAN. I CAN'T TRADE IT IN CAUSE THEY ARE ONLY WILL TO GIVE US $1000 WHEN WE OWE 6. WE ARE WITHOUT VEHICLE AGAIN, WITH MY HUSBAND AND I HAVING JOBS AND TWO KIDS. I FEEL UNSAFE IN MY VAN, EVEN IF WE ARE TO GET IT FIXED, WE HAVE TO HOPE THE TORQUE CONVERTER DOES NOT GO WHILE WE ARE DRIVING BEFORE THE RECALL. *JB

Mileage: 78,000

DRIVING AND BATTERY LIGHT, ABS AND BRAKE LIGHT ALL ILLUMINATED. NO ISSUES WITH BRAKING. REPLACED PCM IN NOV 2011 FOR SIMILAR ISSUE. CAR AT DEALER FOR A WEEK SO FAR AND INDICATE NEEDS AN ALTERNATOR (MAYBE) AND PCM. MULTIPLE PCM ISSUES REPORTED ON THIS MAKE AND MODEL. TSBS, ETC. WHEN IS ACTION GOING TO BE TAKEN. DEALER INDICATES PART IS ON BACK ORDER FROM FORD. PLEASE TAKE SOME ACTION THIS IS IN ADDITION TO A TORQUE CONVERTER ISSUE ALREADY UNDER RECALL. THE PCM CONTROLS EVERYTHING AND COULD HAVE CAUSED THIS CAR TO FAIL AND HURT SOMEONE. *TR

Mileage: 36,000

TL* THE CONTACT OWNS 2004 FORD FREESTAR. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE CONTACT STATED THAT THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR AND CAUSED FUMES TO RELEASE FROM THE TORQUE CONVERTER. THE CONTACT ALSO HEARD NOISES BEING RELEASING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED FOR THE LAST SIX MONTHS. THE VEHICLE WAS TAKEN TO LOCAL A MECHANIC AND THE MECHANIC STATED THAT THE FUMES WERE EMITTED FROM THE TORQUE CONVERTER. THE APPROXIMATE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 127,000.

Mileage: 117,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND AN AUTHORIZED DEALER WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD BEGUN TO EXPERIENCE A FAILURE IN WHICH THE TRANSMISSION WOULD OCCASIONALLY HESITATE TO CHANGE GEARS. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE FELT THE TRANSMISSION SLIP WHILE ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY DID NOT HAVE THE NECESSARY PARTS TO PERFORM SERVICE ON THE VEHICLE. IN ADDITION, THE CONTACT WAS ADVISED THAT THE RECALL HAD NOT YET BEGUN AND WAS ADVISED THAT RECALL REPAIRS WOULD BEGIN IN THE NEAR FUTURE (NHTSA CAMPAIGN ID NUMBER: 12V006000 -POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE CONTACT CONTINUOUSLY PUMPED THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT COULD FEEL THE TRANSMISSION FAILING AND CAUSING THE VEHICLE TO BECOME SLUGGISH WHEN ACCELERATING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000, (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE CONTACT WAS DENIED RECALL REPAIRS BECAUSE SHE WAS ADVISED THAT THE TRANSMISSION WOULD HAD TO COMPLETELY FAIL BEFORE IT COULD BE REPAIRED UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. UPDATED 7/18/12 *CN UPDATED 07/25/12

Mileage: 104,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO JERK AND SUDDENLY THE ENGINE STALLED WITH AN ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE FAILURE RECURRED NUMEROUS TIMES AND HAD BEEN PREVIOUSLY TAKEN TO THE DEALER TEN TIMES WITHIN A TWO YEAR PERIOD. THERE WERE NUMEROUS REPAIRS MADE TO THE VEHICLE IN AN ATTEMPT TO CORRECT THE FAILURE HOWEVER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

2004 FORD FREESTAR. CONSUMER REQUEST REIMBURSEMENT FOR VEHICLE TRANSMISSION REPAIR *TGW CONSUMER SENT ADDITIONAL CORRESPONDENCE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING A DEFECTIVE TRANSMISSION IN MARCH 2012. THREE YEARS AFTER THE TRANSMISSION FAILED. RECALL# 12V006000. *JB UPDATED 05/24/12 THE TORQUE CONVERTER WAS REPLACED. UPDATED 06/19/12 UPDATED 07/03/12.*JB UPDATED 10/04/12.*JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STOPPED ACCELERATING AND WOULD NOT SHIFT GEARS. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE WIRING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT ALSO RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER), BUT THE DEALER WOULD NOT REPAIR THE RECALL, STATING THAT IT WAS NOT RELATED TO THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.

THE VAN WOULD START AND DIE - WHEN IT DID STAY RUNNING YOU COULD PUT IT IN DRIVE OR REVERSE AND IT WOULDN'T MOVE - TOOK IT TO SANDERS FORD IN JACKSONVILLE, NORTH CAROLINA. - THEIR INSPECTION FOUND WATER IN THE PCM CONNECTOR - THEY CLEANED THE PCM CONNECTOR AND APPLIED DIELECTRIC GREASE - THE SERVICE MANAGER ALSO SAID FORD ADVISED THEM TO APPLY A BEAD OF CHAUKING TO DIVERT THE WATER AWAY FROM THE PCM CONNECTOR - IS THIS BEEN A PROBLEM WITH OTHER FREESTAR OWNERS. *JS [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 123,000

WATER SEEMS TO FIND ITS WAY INTO THE TRANSMISSION . WHEN THIS OCCURS IT DESTROYS THE TRANSMISSION. *JS

Mileage: 64,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REBUILT. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT WATER WAS LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

VEHICLE JUST STOPPED MOVING. ENGINE RUNNING BUT NO ENGAGEMENT. NO DRIVE OR REVERSE. STEERING AND BRAKES NOT AFFECTED. EEC TEST NO CODES. REPLACED TRANSMISSION. *JS

Mileage: 106,966

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED AND THE VEHICLE COULD NOT BE MOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT BECAUSE THE COMPONENT WAS NOT THE ORIGINAL MANUFACTURING EQUIPMENT, THEN HE WOULD NOT BE ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WAS UNAVAILABLE.

WAS DRIVING KIDS TO BASKETBALL AND BEFORE GETTING OUT OF APARTMENT COMPLEX (THANK GOODNESS NOT ON HIGHWAY!) THE CAR STOPPED MOVING. FORTUNATELY I WAS ABLE TO MANEUVER IT TO A PARKING AREA. IT WOULD NOT GO FORWARD OR BACKWARD BUT THE ENGINE WAS STILL RUNNING. HAD IT TOWED TO AFFORD DEALERSHIP WITH MY RECALL LETTER REGARDING TORQUE CONVERTER BUT OF COURSE AFTER TELLING ME THEY FIRST HAD TO DO A DIAGNOSTIC TEST (FOR $250.00) EVENTUALLY, THEY DETERMINE THAT "IT WAS NOT THE TORQUE CONVERTER (T/C) BUT INTERNAL PROBLEMS WITHIN THE TRANSMISSION!?" (APPEARS THIS IS WHAT THEY TELL EVERYONE!) I HAD BROUGHT THE CAR THERE EARLIER IN MARCH WHEN I RECEIVED THE RECALL LETTER AND WAS TOLD THAT THE PARTS FOR THE RECALL WERE NOT AVAILABLE UNTIL 2ND QUARTER OF 2012. I WENT BACK IN EARLY APRIL AND AGAIN WAS TOLD THE SAME THING. THEN ON OR AROUND APRIL 10TH GUESS WHAT? MY CAR BROKE DOWN. I TOWED IT TO FORD AND ASKED THAT THE TORQUE CONVERTER BE REPLACED. THAT WAS WHEN I WAS TOLD ABOUT THE CHARGE FOR THE "DIAGNOSTIC TEST". AT FIRST I REFUSED AND JUST ASKED THAT THEY REPLACE THE T/C. THEY SAID THEY COULD NOT BECAUSE "WHAT IF THEY REPLACED IT AND THE CAR STILL DID NOT WORK?" I SAID I'LL TAKE THAT CHANCE. THEY SAID NO, AND WE DO NOT HAVE THE PARTS AVAILABLE. EVENTUALLY I HAD TO GET THE TRANS REBUILT FOR $3400.00! WHAT A RACKET THEY HAVE! AN AMERICAN COMPANY WHOM I WAS TRYING TO BE LOYAL TO TAKING ADVANTAGE OF THEIR CONSUMERS!! WE HAVE TO FIGHT BACK, DON'T LET FORD GET AWAY WITH THIS!!!!!! *TR

Mileage: 130,980

POWER CONTROL MODUAL (PCM) GETS WET DUE TO POOR DESIGN AND TRANSMISSION FAILS TO WORK. *TR

Mileage: 25,000

RE: RECALL 11S25 A TRANSMISSION FAILURE JUST HAPPENED TO MY WIFE TODAY ON THE LONG ISLAND EXPRESSWAY AT EXIT 43 AREA. SHE WAS PASSING A CAR IN THE PASSING LANE DOING 60 AND SUDDENLY LOST POWER, SHE WAS LUCKY SHE WAS ABLE TO GET OVER THE 3 REQUIRED LANES TO SAFETY. I HAD RECEIVED A LETTER A FEW MONTHS AGO ABOUT THE TRANSMISSION TORQUE CONVERTER FAILING RECALL AND THAT PARTS WERE NOT AVAILABLE TILL JUNE IN THE MEANTIME I HAVE TO PAY FOR A TOW NOW AND TOLD IT WOULD BE 2-4 WEEKS BEFORE THE VAN IS REPAIRED IF THAT IS THE PROBLEM. IT SEEMS TO ME THEY ARE TRYING TO WEASEL OUT ALREADY AND ANY GOOGLE SEARCH ABOUT THIS BRINGS UP PAGES OF HITS ON THIS ISSUE WITH THE SAME SYMPTOMS.. THIS MEANS I MAY BE WITHOUT A CAR FOR THE NEXT 4 WEEKS?? THIS IS UNACCEPTABLE. *TR

Mileage: 72

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS PERFORMING AS NORMAL UNTIL THE VEHICLE WAS SERVICE UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIRS, THE VEHICLE HAD BECOME RESISTANT TO ACCELERATION ATTEMPTS AND COULD NOT BE DRIVEN. THE DEALER WAS CONTACTED AND ADVISED THAT DEBRIS FROM THE TORQUE CONVERTER COULD HAVE TRAVELED INTO THE TRANSMISSION, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED ON TO THE SHOULDER AND THEN TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE TORQUE CONVERTER NEEDED REPLACING. IN ADDITION, THE DEALER ADVISED THAT THE PARTS NEEDED TO MAKE THE REPAIR WOULD NOT BECOME AVAILABLE UNTIL THE MIDDLE OF JUNE. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE PARTS WOULD BECOME AVAILABLE IN JUNE AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

THE POWER TRAIN SHIFT TO LOST OF POWER AND NOT WANTING TO MOVE IN FORWARD. *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY BECOME RESISTANT TO ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED THE TRANSMISSION FLUID BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE ACCELERATION POWER WHILE DRIVING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 180,000.

Mileage: 165,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE TRAVELING 25 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELRATE, BUT IT DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEEAGES WERE 120,000.

Mileage: 120,000

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006 RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL. *JB

WITHOUT ANY WARNING TRANSMISSION FAILS. I TAKE IT TO A FORD DEALER ,OF COURSE IT IS NOT UNDER THE RECALL. SO I HAD TO REPLACE TRANSMISSION OUT OF POCKET TO A COST OF $3327. *TR

Mileage: 98,278

APPROPRIATE HANDLING- LETTER RE 11S25- NHTSA RECALL 12V006000 REIMBURSEMENT FOR HER 2004 FORD FREESTAR. *KB THE TORQUE CONVERTER WAS REPLACED TWICE. ALSO, THE INNER AND OUTER TIE ROD ENDS WERE WORN AND LOOSE, AND THE CV AXLE WAS LOOSE. *JB

APPROPRIATE HANDLING- LETTER RE 11S25- NHTSA RECALL 12V006000 REIMBURSEMENT FOR HER 2004 FORD FREESTAR. *KB THE TORQUE CONVERTER WAS REPLACED TWICE. ALSO, THE INNER AND OUTER TIE ROD ENDS WERE WORN AND LOOSE, AND THE CV AXLE WAS LOOSE. *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 12V-006000 *TGW THE CONSUMER STATED THE VEHICLE IS AT A SALVAGE YARD, AS HE NO LONGER OWNS IT. THE TRANSMISSION FAILED. AFTER THE PCM WAS REPLACED, THE TRANSMISSION FAILED AGAIN. *JB

TL* THE CONTACT OWNS 2004 FORD FREESTAR. AS THE CONTACT WAS DRIVING, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND CALLED THE LOCAL DEALER TO SECURE AN APPOINTMENT. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO MAKE THE REPAIRS WOULD NOT BECOME AVAILABLE UNTIL LATER IN THE YEAR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 149,565. UPDATED 05/03/12*LJ

Mileage: 149,565

WHILE DRIVING MY 2004 FORD FREESTAR 4.2 LITRE ,AT SPEED OF 60MPH ON HIGHWAY SUDDENLY VEHICLE STALLED , AND I HAD TO ACT FAST AND COASTED VEHICLE 2 LANES OVER TO HUG SHOULDER OF HIGHWAY. PUT VEHICLE IN PARK TURN IGNITION OFF TURN THE KEY OVER VEHICLE STARTS FINE I DRIVE BACK ON THE HIGHWAY VEHICLE DRIVES GOOD LIKE NOTHING OCCURRED, MY THOUGHT WAS FUEL LINE PROBLEM, SO HAD MECHANIC LOOK AT IT HE CHANGED MY FUEL PUMP , FUEL FILTER, FUEL PRESSURE SENSOR , SO BACK ON THE ROAD WITH VEHICLE , VEHICLE KEEPS STALLING AT 50-60MPH AND ALSO STALLS AT TRAFFIC STOP LIGHT WHILE IDLING. HAVING DONE SOME RESEARCH ONLINE MY PROBLEM SEEMS LIKE FORD MOTOR COMPANY HAS A DEFECT PROBLEM IN THE PCM (POWERTRAIN CONTROL MODULE)WITH THE FORD FREESTARS/MERCURY MONTEREY MODELS IT SOLD. I BELIEVE NOW MY VEHICLE IS NOT SAFE TO DRIVE AND ENDANGERS OTHER DRIVERS ON THE ROAD. PLEASE LOOK INTO THIS SYSTEMATIC PROBLEM WITH FORD FREESTARS/MONTEREY MINIVANS. *TR

Mileage: 87,133

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES. THE TRANSMISSION WAS REPLACED SEVERAL TIMES BUT THE FAILURE WOULD RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION), BUT WAS ADVISED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 179,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT WAS ABLE TO SAFELY COAST TO A STOP. THE VEHICLE WAS PUSHED HOME BY ANOTHER VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE ENGINE SEIZED IN ADDITION TO THE TRANSMISSION FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER, NOR HAD IT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000. UPDATED 04/27/12*LJ THE CONSUMER WAS INFORMED, THE TRANSMISSION COULD NOT BE LOOKED AT, UNTIL THE ENGINE WAS REPLACED. UPDATED 04/27/12

Mileage: 90,000

WHILE DRIVING ON I20 THE VAN LOST POWER, WHILE TRYING TO PULL OVER IT PICK BACK UP AND CONTINUED. AFTER CHANGING FUEL FILTER AND PUMP IT IS STILL DOING THE SAME THING. ON GOING UP HILL OR PASSING OTHER VEHICLES IT WILL STILL LOSE POWER. TOO SCARED TO DRIVE IT. *TR

Mileage: 180,000

ISSUES NOTICED WITH ELECTRICAL SYSTEMS WITHIN A YEAR OF PURCHASING BRAND NEW VEHICLE. DEALERSHIPS NEVER FOUND ANYTHING WRONG. WHILE DRIVING DOWN THE ROAD, VEHICLE WOULD LOSE POWER. RADIO WOULD GO OUT, ALL LIGHTS ON DASHBOARD WOULD GO OUT ETC. THEN ALL OF A SUDDEN THEY'D ALL COME BACK ON AS IF NOTHING HAPPENED. NOTICED MOSTLY DURING RAINY AND HUMID DAYS. THEN ONCE IN A WHILE VAN WOULD CHUG AND ACT DOGGY. IN DECEMBER 2008, WHILE DRIVING DOWN A BUSY CITY STREET, VAN JUST STOPPED "DRIVING" AND WOULD REV. DIDN'T HAVE MONEY TO FIX UNTIL APRIL OF 2009 SO IT SAT IN OUR DRIVEWAY. HAD IT TOWED TO TRANSMISSION SHOP AFTER CALLING FORD DEALERSHIP AND WAS TOLD IT WAS DOUBLE THE COST FOR THEM TO FIX. TRANSMISSION SHOP TOLD ME THAT THE SPLINES STRIPPED OFF THE TORQUE CONVERTER CAUSING THE TRANSMISSION TO FAIL. REPAIR COST FOR TRANNY REBUILD #1: $1,830.97. SHORTLY AFTER, THE A/C STOPPED WORKING (SUMMER 2009). REPLACED CONDENSER FOR PRICE OF PARTS AS NEIGHBOR WHO'S A TECHNICIAN PROVIDED FREE LABOR. VAN RAN OKAY FOR ABOUT A YEAR. THEN IN SUMMER 2010, STARTED RUNNING SLUGGISHLY AGAIN AND STILL HAD ISSUES WITH POWER LOSS (AS STATED IN BEGINNING). FOUND INFO ONLINE ABOUT EVERYONE HAVING ISSUES WITH PCM SO REPLACED THAT AS WELL FOR $500. WORKED FOR A COUPLE MONTHS BUT THEN IN DECEMBER 2010 VAN STARTED HAVING ISSUES WITH POWER LOSS AGAIN AND CHUGGING. LITTLE DID I KNOW, THIS WAS THE START OF THE TRANNY BEGINNING TO FAIL AGAIN! JULY 2, 2011 TRANNY FAILED AGAIN. DOING 50MPH IN ROAD CONSTRUCTION ZONE. AGAIN, TOLD BY TRANSMISSION SHOP (DIFFERENT SHOP AS WE WERE 9.5HRS FROM HOME), THAT THE TORQUE CONVERTER FAILED AGAIN AND TRANNY NEEDED TO BE REBUILT. COST TO REBUILD TRANNY #2: $1,850.00. STILL HAVING ISSUES WITH SLUGGISHNESS, THINKING WATER GETTING INTO PC STILL. TIRE PRESSURE LIGHTS HAVE BEEN ON FOR YEARS, HAVING ISSUES WITH SLIDING DOORS, BACK UP SENSORS, A/C ETC. I'M TIRED OF THIS LEMON!!!!! *TR

Mileage: 88,584

TRANSMISSION POWER FAILURE- SINCE IT WILL NOT SHIFT. I CONTACTED FORD-WAS TOLD TO TAKE IT TO DEALER FOR RECALL REPAIR.. THEY SAID CONVERTER REPLACEMENT. BUT NO PARTS- DON'T KNOW WHEN? BRING 4-1-12 AND LEAVE IT. I ASKED ,WHAT WILL YOU DO? I SAID WAS RUNNING FINE TILL THIS- WHAT IF CONVERTER DOESN'T FIX? SORRY; THAT'S ALL WE CAN DO. I ASKED; W/ THE TRANS OUT WHY WOULDN'T YOU FIX IT? WELL WE DON'T HAVE THE TRANS OUT -OUR MECH KNOWS HOW TO MAKE THE CHANGE W/O REMOVING IT! IF IT IS NOT RIGHT -THEN WHAT? THEN IT MIGHT COST YOU 2,000.00 OR MORE FOR A TRANSMISSION! WE ARE 80 PLUS YEARS OLD- WE LIVE ON LITTLE SOCIAL SECURITY AND PUBLIC AID.. I AM DISABLED WITH PROBLEMS - OUR ONLY MEANS OF TRANSPORTATION TO DOCTORS ,ECT FREQUENTLY.. I CAN'T PAY FOR THIS FAULTY TRANS AND CAN'T BE W/O CAR, WAITING TILL ???? THE LOCAL TRANS SHOPS SEEM TO HAVE NO TROUBLE GETTING THESE PARTS AT ALL. I JUST HAVE NO MONEY TO PAY THEM!!PLEASE HELP IF YOU CAN. *TR

Mileage: 99,500

WHILE DRIVING UP A VERY STEEP HILL MY POWER TRAIN/ TOURQE CONVERTER LET GO. I KNOW THIS BECAUSE I HAD IT TOWED TO MY LOCAL FORD DEALER AND IT HAD TO BE REPLACED. AT THIS TIME THERE WAS NOT A RECALL. NOW ITS 2012 AND THERE IS A RECALL NOTICE. I PAID OVER $1500.00 TO REPAIR AND REPLACE. I THINK THAT THE FORD DEALER THAT REPAIRED MY 2004 FORD FREESTAR SE SHOULD PAY ME BACK. *JS

Mileage: 96,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SAFELY COASTED TO A STOP WHERE THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TORQUE CONVERTER WAS REPLACED BY THE MECHANIC HOWEVER, THE FAILURE RECURRED ELEVEN MONTHS LATER. THE VEHICLE WAS TOWED BACK TO THE MECHANIC WHERE THE TORQUE CONVERTER WAS REPLACED A SECOND TIME. THE SAME FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED BACK TO THE MECHANIC FOR A THIRD REPAIR. THE MANUFACTURER WAS MADE AWARE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

1) WE NOW HAVE TRANSMISSION FAILURE. THE COST TO REPAIR EQUALS MOST OF THE VEHICLE'S VALUE. 2) DRIVER-SIDE PASSENGER DOOR CLOSES AND OPENS AGAIN CONTINUALLY. WE GET OUT AND DO THAT MANUALLY. 3) WITH FOOT OFF ACCELERATOR, GOING DOWN HILLS, THE FREESTAR TRANSMISSION HAS "CHUGGED" FOR A COUPLE OF YEARS NOW, REPRODUCE-ABLE AT DEALER LAST YEAR BUT THEY COULD NOT FIND CAUSE (WE RAN OUT OF MONEY LETTING THEM STUDY IT).... WE NOW KNOW THESE THINGS ARE ALL RELATED. RESEARCH ONLINE SHOWS OTHER OWNERS HAVE FOUND WET PCM TO BE PROMULGATING CAUSE FOR DOOR SENSORS AND THE CAUSE FOR PREMATURE FAILURE OF TRANSMISSION DUE TO DAMAGE CAUSED BY PCM OVER TIME. TO PUT PCM BELOW WINDSHIELD, WITHOUT PROPER WATERPROOF HOUSING, THIS IS A DESIGN ERROR THAT CAUSES VERY, VERY EXPENSIVE DAMAGE AND REPAIRS THAT WILL BE REQUIRED AGAIN, WITHOUT PCM BEING TOUCHED. DEALERS REPAIR DAMAGE (NOT CAUSE) UNDER WARRANTY, BUT MOST OF US ARE NOW OUT OF WARRANTY. WE'VE ONLY GOT 74000 VERY WELL-CARED FOR MILES. PROBLEM IS THE VEHICLE IS NOW NOT DRIVABLE; TRANSMISSION IS SHOT. FORD REFUSES TO MAKE GOOD FOR US. THE SCHEDULE RECALL FOR THE TRANS AXLE WILL BE OUR NEXT REPAIR, BUT IT WON'T REPLACE THE TRANSMISSION! SEE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FB94A!MAKE=FORD&MODEL=FREESTAR&ED_MAKEINDEX=.F0FB94A. *TR

Mileage: 74,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). ONCE THE VEHICLE WAS REPAIRED, THE CONTACT NOTICED THAT THE TRANSMISSION WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE SHOULD BE AN AMENDMENT TO THE RECALL STATING THAT WHEN THE TORQUE CONVERTER FAILS WHILE DRIVING, ALL OF THE TRANSMISSION FLUID SHOULD BE FLUSHED OUT TO MEND THE BROKEN COMPONENTS. THE FAILURE AND THE CURRENT MILEAGE WAS 178,000.

Mileage: 178,000

THE VEHICLE WILL BEGIN TO ACT LIKE IT IS GOING TO STALL AT HIGH SPEEDS OR GOING UP HILL. WE NOTICE IT MORE WHEN WE ACCELERATE REALLY FAST LIKE AN ON RAMP TO THE HIGHWAY, BUT IT ALSO HAPPENS WHEN IT NEEDS THE EXTRA POWER GOING UP HILL. I HAVE TAKEN IT IN AND I WAS TOLD IT WAS WATER GETTING INTO THE PCM CAUSING ELECTRICAL PROBLEMS WITH READ OUTS ON TEMPERATURES AND OTHER THINGS. WE HAVE ALREADY HAD TO GET THE TORQUE CONVERTER REPLACED A FEW YEARS AGO AND I WAS TOLD THAT IT MAY HAVE BEEN TO ISSUES WITH THE PCM. *TR

Mileage: 82,000

WHILE ON THE HIGHWAY, AT ABOUT 35 MPH, MY 2004 FORD FREESTAR DIED. I WAS ABLE TO COAST INTO A SIDE STREET WITHOUT POWER. AFTER ABOUT 10 MINUTES, I WAS ABLE TO RESTART THE VEHICLE, BUT IT RAN ROUGHLY FOR SEVERAL MINUTES AND THEN BEHAVED NORMALLY UNTIL TWO DAYS LATER WHEN THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. I THOUGHT IT WAS A TRANSMISSION PROBLEM. THE VEHICLE WAS TOWED HOME AND THE TOW TRUCK DRIVER SAID IT WAS BEHAVING LIKE THERE WAS A PROBLEM WITH THE COMPUTER. APPARENTLY HE HAS SEEN THIS PROBLEM BEFORE. EXAMINATION OF THE COMPUTER (PCM) AND THE ATTACHMENT PLUG SHOWED SIGNIFICANT WATER ENTRY. WATER ACTUALLY RAN OUT OF THE PLUG AND THERE WAS WATER IN THE PCM ENCLOSURE. AFTER SEVERAL DAYS OF DRYING TIME, THE PCM WAS PUT BACK INTO THE VEHICLE AND THE VEHICLE RAN NORMALLY. FORD HAS ISSUED A TSB THAT COVERS THE PROBLEM OF WATER GETTING INTO THE PCM AND CABLE, SO I AM SURE IT IS A COMMON OCCURRENCE. I BELIEVE THAT IF THE VEHICLE IS ALLOWED TO SET IDLE FOR A NUMBER OF DAYS, THE PCM WILL DRY OUT BY ITSELF AND THEN RUN NORMALLY UNTIL THE NEXT RAIN STORM. NO DOUBT, MANY TRANSMISSIONS HAVE BEEN REPLACED IN ERROR, AND THE PROBLEM REOCCURS WHEN THE PCM AGAIN GETS WET. LOSS OF POWER ON THE HIGHWAY MEANS NO POWER STEERING OR POWER BRAKES, WHICH CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE. THE LOCATION OF THE PCM LENDS ITSELF TO WATER ENTRY AND APPEARS TO ME TO BE A DESIGN DEFECT THAT FORD SHOULD ADDRESS MORE FORCEFULLY THAN JUST TO ISSUE A TECHNICAL SERVICE BULLETIN. *TR

Mileage: 84,560

DROVE VEHICLE TO STORE, WENT IN TO DO SHOPPING CAME OUT TO LEAVE VEHICLE WOULD START BUT WOULDN'T ACCELERATE. TWO DAYS BEFORE INCIDENT IT HAD BEEN RAINING IN GRAND JUNCTION COLORADO. HAD VEHICLE TOWED TO FORD AND WAS TOLD TODAY THAT THE PMC IS FULL OF WATER! IT'S GOING TO COST ME OVER 1500.00 TO FIX THIS! WHAT WOULD OF HAPPENED HAD IT DECIDED TO GO OUT AS I WAS DRIVING DOWN THE ROAD WITH MY TWO KIDS IN THE CAR? OR WHEN RUSHING MY SEVERE ASTHMATIC TO HOSPITAL? *TR

Mileage: 56,655

I PURCHASED THIS VEHICLE IN 2009. HAD IT IN THE SHOP 3 TIMES IN THE FIRST YEAR FOR SUSPECTED TRANSMISSION PROBLEMS WHILE UNDER DEALER WARRANTY. EACH TIME I WAS TOLD THERE WAS NO ISSUE AND THE TRANNY WAS STRONG. HAVE HAD ISSUES SINCE THE BEGINNING. DURING A RECENT TRIP TO THE GROCERY STORE THE TRANSMISSION SEEMED TO SLIP OUT OF GEAR WITH TOP SPEEDS REACHING 23 MPH. LUCKILY I WAS ABLE TO MAKE IT HOME. PARKED THE VAN. NEXT MORNING WHEN I WENT TO START IT, IT WOULDN'T EVEN TURN OVER. I PUT A NEW BATTERY IN IT AND IT RAN. CONTINUED TRANSMISSION PROBLEMS. I TOOK IT BACK TO THE FORD DEALER AND WAS TOLD I NEEDED A NEW TRANSMISSION TO THE TUNE OF $3500. THEY DIDN'T EVEN INSPECT IT. I WAS TOLD THERE WAS A RECALL BUT MINE NEEDED MORE THAN THE TORQUE CONVERTER SO I WOULD BE RESPONSIBLE. THIS IS CRAZY. FORD NEEDS TO FIX THESE VANS. I STILL OWE ON THIS VEHICLE. HOW AM I SUPPOSED TO CONTINUE MAKING PAYMENTS AS WELL AS DUMP ANOTHER $3500 INTO THE TRANSMISSION? WHAT IS GOING TO GO OUT NEXT ON IT? *TR

Mileage: 111,006

DRIVEING DOWN ROAD LOST COMPLETY TRANSMISSION FAILURE,HAD VEHICLE TOWED TO TRANSMISSION SHOP CONVERT SPLINE FAILED ,PAYED FOR NEW TRANSMISSION ,CONTACTED FORD AND WAS TOLD THATS NORMAL WEAR WOULD NOT PAY A DIME. *TT

Mileage: 85,613

TRAVELING STEADY AT HIGHWAY SPEED ON INTERSTATE HIGHWAY, VEHICLE SUDDENLY STOPPED MOVING. SAFELY PULLED TO SIDE. UNABLE TO GET VAN TO MOVE FORWARD OR BACKWARD. NO OTHER SYMPTOMS OR FAILURES. TRANSMISSION SHOP FOUND METAL SHAVINGS THROUGHOUT TRANSMISSION AND REBUILT TORQUE CONVERTER FOR TOTAL COST OF $2236.47. EXPERIENCED THE SAME FAILURE UNDER SAME CONDITIONS ON JANUARY 25, 2012 WITH APPROXIMATELY 189,700 MILES. FORD DEALER VERIFIED TORQUE CONVERTER OUTPUT SHAFT IS STRIPPED AND TORQUE CONVERTER IS AGAIN FILLED WITH METAL SHAVINGS. THEY ARE WORKING WITH FORD FOR AUTHORIZATION TO REPAIR AT FORD'S COST UNDER THE FORTHCOMING TORQUE CONVERTER OUTPUT SHAFT RECALL. *TR

Mileage: 136,577

FIRE IN ENGINE. MECHANICAL ASSESSMENT RIGHT NOW IS TRANSMISSION FAILURE. DON'T HAVE SPECIFICS OUTSIDE OF THAT, BUT I SEE TRANSMISSION FAILURES THIS MONTH BY FORD FOR MY VEHICLE, AND I'M NATURALLY CONCERNED. *TR

Mileage: 126,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS CONFIRMED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 47,146 AND THE CURRENT MILEAGE WAS 48,000.

Mileage: 47,146

2004 FORD FREESTAR: 18 MONTHS AGO, TRANSMISSION WENT OUT; VAN HAD LESS THAN 100 MILES ON IT. NEW TRANSMISSION PUT IN BUT AGAIN MY TRANSMISSION IS ACTING UP. POWER LOSS IS VERY CLEAR! TODAY, I CALLED THE FORD COMPANY TO ADDRESS MY CONCERN BECAUSE MY VAN AGAIN LOST POWER. TRANSPORTING FOUR CHILDREN ON A DAILY BASIS IN DANGEROUS WINTER TEMPERATURES IS A GREAT REASON FOR CONCERN! A FORD REPRESENTATIVE TOLD ME THAT MY VEHICLE IS PART OF THE "POWER TRAIN TORQUE" RECALL AND CALLED MY LOCAL FORD DEALERSHIPS (1-2 HOURS AWAY) TO SEE IF THEY COULD FIX MY VAN, THEY WERE UNABLE BECAUSE THEY DON'T HAVE THE PARTS IN BUT WOULD HAVE THE PARTS IN (EARLY-MID) SPRING. I ASKED THE REPRESENTATIVE WHAT I SHOULD DO AS I CAN NOT WAIT UNTIL SPRING, SHE ADVISED ME TO NOT HAVE IT FIXED BY AN INDEPENDENT MECHANIC BECAUSE FORD MAY NOT COVER THE COSTS. ALSO, WONDERED IF FORD WOULD BE RESPONSIBLE FOR THE TRANSMISSION COST BASED ON THIS RECALL. "NO"! THIS IS SUPPOSE TO BE A "FAMILY" VEHICLE, WHY DO I HAVE TO PUT MY FAMILY IN DANGER UNTIL SPRING (WHEN THE PART ARRIVES)? I FEEL THAT FORD SHOULD BE RESPONSIBLE FOR THE COST OF MY TRANSMISSION AND THEY SHOULD FIX MY VEHICLE AT THE TIME THAT IT'S DANGEROUS....LIKE NOW (NOT SPRING)! *TT

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE LOCAL DEALER WHERE A DIAGNOSTIC WAS PERFORMED TWICE. THE FAILURE WAS LOCATED AT THE TRANSMISSION SHAVING SHAFT. THE TRANSMISSION WAS REPLACED TWICE BUT THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL SPORADICALLY AND WITHOUT WARNING. THE FAILURE MILEAGE WAS 63,369 AND THE CURRENT MILEAGE WAS 137,000.

Mileage: 63,369

THE TORQUE CONVERTER WENT OUT WITHOUT ANY KIND OF NOTICE, NO NOISE , NO SLIPPAGE. IT WAS PULLING IT SELF REAL GOOD THEN JUST QUIT. IN THE LONG RUN OF GETTING IT FIXED, IT COSTS US ALMOST $2000.00. THE TRANSMISSION PUMP WENT OUT AT THE SAME TIME CAUSING OTHER PROBLEMS, HENCE, REBUILDING THE WHOLE TRANSMISSION. HEARD THAT FORD NEW ABOUT THE PROBLEM AND DIDN'T WANT TO FIX IT CAUSE IT IS A HIGH DOLLAR REPAIR MAKING THEM MONEY. *TR

Mileage: 93,000

CAME OUT FROM WORK, WENT TO START MY FORD FREESTAR, THE CAR TURNED ON BUT COULD NOT MOVE IT. THE WHEELS WOULD TURN, ATTEMPT TO REVERSE OR DRIVE AND NOTHING WOULD HAPPEN. WAS INITIALLY TOLD BY A MECHANIC ABOUT THE TORQUE CONVERTER, THEN HAD TO REPLACE THE TRANSMISSION. *TR

Mileage: 150,000

TRAVELING ON THE HIGHWAY IN CONNECTICUIT GOING BACK HOME TO MAINE. LOST ALL POWER ON RTE 84. LUCKILY THERE WAS NO ACCIDENT. WOULD NOT MOVE AT ALL. $850 TOW BACK HOME. TORQUE CONVERTER. VEHICLE HAS NOT BEEN FIXED YET. *TR

Mileage: 108,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE BEGAN TO JERK VIOLENTLY WITH THE ILLUMINATION OF THE BATTERY AND ENGINE WARNING INDICATORS. THE ENGINE SUDDENLY STALED AND RESTARTED WITH THE CONTINUOUS ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE SIMILAR FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED AS A RESULT TO WATER LEAKAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. THE VIN WAS UNAVAILABLE.

Mileage: 151,000

LUCKILY I WAS NOT DRIVING MY FREESTAR WHEN THE TRANSMISSION WENT OUT, HOWEVER, IT WAS THE COLDEST DAY OF THE YEAR AND I WAS STRANDED. I WAS ON MY WAY HOME FROM WORK WHEN I WENT TO GET IN AND PUT THE VEHICLE IN REVERSE AND NOTHING HAPPENED. I HAD TO REPLACE MY TRANSMISSION WITH A NICE BILL OF $2500.00. I AM HAPPY THAT FORD HAS FINALLY REALIZED THIS IS A PROBLEM AND IS GOING TO FIX IT. HOWEVER, WHAT ARE THEY GOING TO DO WITH THE PEOPLE THAT HAVE ALREADY PAID FOR THE REPAIR?? *TR

Mileage: 90,000

I WAS DRIVING ON THE HIGHWAY AND BEGAN TO EXIT WHEN THE CAR ALERTED TO "CHECK TRACTION." IT STARTED TO MAKE A LOUD NOISE, THEN BEGAN TO DECELERATE AND NO MATTER IF I PRESSED ON THE ACCELERATOR THE CAR BEGAN TO SLOW DOWN UNTIL IT EVENTUALLY STOPPED. I WAS ABLE TO GET MYSELF TO A SAFE AREA BEFORE IT LOST ITS ABILITY TO DRIVE. I HAD IT TOWED AND WAS TOLD BY THE AUTO REPAIR PERSON THAT IT WAS MY TRANSMISSION. *TR

I PURCHASED MY 2004 FORD FREESTAR MINIVAN NEW AND HAD EXPERIENCED NO PROBLEMS OR SYMPTOMS WHATSOEVER LEADING UP TO THE DATE OF MY RECENT TRANSMISSION FAILURE IN 11/11. RECENTLY, WHILE MERGING ONTO A MAJOR HIGHWAY (WIFE, TWO CHILDREN, GRANDMOTHER IN CAR WITH ME), MY TRANSMISSION SIMPLY FAILED. THE VEHICLE WOULD NOT ENGAGE IN DRIVE OR REVERSE AND WE WERE STUCK IN THE MIDDLE OF THE HIGHWAY AT NIGHT. WE PUSHED THE VEHICLE OFF THE ROAD AS MUCH AS POSSIBLE AND HAD IT TOWED TO THE FORD DEALERSHIP. THE RESULT WAS A NEW TRANSMISSION FOR NEARLY $3000. I HAD BEEN READING FOR YEARS ABOUT IDENTICAL PROBLEMS WITH THE 04-05 FORD FREESTAR TRANSMISSION AND HAD TAKEN EXTRA PRECAUTIONS HOPING TO PREVENT IT. MY VEHICLE IS VERY WELL MAINTAINED AND I HAD ABSOLUTELY NO SYMPTOMS OR INDICATIONS OF A TRANSMISSION PROBLEM. THE DEALERSHIP GAVE ME NO REASON FOR THE FAILURE OTHER THAN TO GIVE ME OPTIONS FOR REPAIRING IT AND TO SAY THERE HAVE BEEN A NUMBER OF TRANSMISSION ISSUES FOR THESE VEHICLES. *TR

Mileage: 104,000

DAUGHTER'S WERE DRIVING 55 MILES AN HOUR WHEN THE TRANSMISSION FAILED / NO POWER IN TRAFFIC. CAR ACTED AS IF IT WAS IN NEUTRAL .TURNED ONTO SIDE STREET TO AVOID BEING REAR ENDED SLID INTO BRUSH AND ROCKS. PAINT SCRATCHES,TOWING,TRANSMISSION REPLACEMENT AND POSSIBLE DEADLY CONDITION ! *TR

WE WERE LEAVING FOR A SHORT TRIP. WHILE DRIVING ON THE HIGHWAY THE ENGINE RPM'S INCREASE AND THE VAN WAS HARDLY MOVING. NO ADVANCE NOTICE AT ALL. WE TURNED AROUND AND MADE IT BACK TO THE HOUSE. JUST CREEPING ALONG. IT WAS JUST PURE LUCK, EARLY MORNING WITH HARDLY ANY TRAFFIC. FROM READING OTHER COMPLAINT ON THE INTERNET, IT COULD BE A COSTLY REPAIR. AS OF TODAY, I HAVEN'T HAD A MECHANIC LOOK AT IT. WITH ONLY 60K MILES I WOULD THINK A TRANSMISSION SHOULD LAST LONGER. TOO MANY OF THE SAME COMPLAINTS. FORD MUST OF HAD IT DESIGNED WITH "COSTING CUTTING" IN MIND. MY OPINION FORD MOTOR COMPANY SHOULD OFFER SOME TYPE OF ALLOWANCE FOR SHODDY DESIGN. THERE SEEMS TO BE A GREAT NUMBER OF FAILURES NOT JUST ONE OR TWO. *TR

Mileage: 60,155

WHILE DRIVING AT POSTED HIGHWAY SPEED (65MPH) A FAILURE OCCURRED IN MY FREESTAR MINIVAN. THE ENGINE WAS RUNNING BUT THERE WAS NO POWER TO THE REAR WHEELS. THIS HAPPENED SUDDENLY AND UNEXPECTEDLY ON A BUSY HIGHWAY (ROUTE 17) AND RENDERED MY VAN POWERLESS WITH MY WIFE AND THREE YOUNG CHILDREN ABOARD. THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE ROAD AND AVOID ACCIDENT. THE VAN WAS TOWED TO A SERVICE STATION AND AWAITS REPAIR. DOING SOME RESEARCH FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS TO THE NHTSB ABOUT THE TRANSMISSION/TORQUE CONVERTERS ON THESE VEHICLES AND ALSO A CLASS ACTION LAWSUIT FILED WITH NO ADDRESS BY THE NHTSB. THIS REPAIR WILL NO DOUBT COST ME WELL OVER $2000. THE MAIN ISSUE HERE IS THAT THIS DEFECT HAS BEEN KNOWN FOR SOME TIME AND NO CORRECTIVE ACTION HAS BEEN TAKEN. MY FAMILY COULD HAVE BEEN HURT FROM A KNOWN PROBLEM. PLEASE ADDRESS THIS. THANK YOU *TR

Mileage: 82,000

WITHOUT WARNING AND WHILE ENGINE STILL RUNNING THE TRANSMISSION GAVE OUT. I NOW HAVE NO FORWARD OR REVERSE. COSTING OVER $1700 TO REPAIR, NOT REPLACE THE TRANSMISSION. *TR

Mileage: 109,900

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE TRANSMISSION TORQUE CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 61,000.

Mileage: 61,000

TRANSMISSION FAILED GOING DOWN INTERSTATE AT 65 MPH. *TR

Mileage: 91,000

MY HUSBAND WAS DRIVING UP THE HILL TO OUR HOUSE WHEN OUR VAN HAD A SUDDEN LOSS OF POWER. HE MANAGED TO GET ON THE SIDE OF THE ROAD AND OUT OF TRAFFIC. NOW THE VAN WILL NOT ENGAGE IN ANY GEAR. IF YOU PUT IT IN DRIVE OR REVERSE AND HIT THE GAS THE ENGINE JUST REVS. WE NEED A NEW TRANSMISSION. *TR

Mileage: 143,000

WHILST DRIVING, ENGINE RPM INCREASED WITH NO VEHICLE ACCELERATION. HAD TO COAST INTO PARKING LOT AND FOUND TRANSMISSION HAD NO FORWARD OR REVERSE MOVEMENT. LUCKILY THERE WAS LIGHT TRAFFIC AND EMERGENCY ACTIONS WERE NOT PRESENT TO REMOVE VEHICLE OFF ROAD SAFELY. *TR

Mileage: 105,000

WE WERE ON A HIGHWAY AND IT JUST LOST ALL ACCELERATION. HAD IT TOWED ($300) TO SHOP. NEEDED A REBUILT TRANSMISSION ($2440). HAD THAT DONE. NOW, 15 MONTHS LATER, THE TRANSMISSION IS SLIPPING! *TR

Mileage: 52,799

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

MY WIFE STARTED THE VEHICLE UP AND PUT IT IN DRIVE. AS SHE PULLED INTO TRAFFIC THE VEHICLE LOST ALL FORWARD MOMENTUM WHILE THE ENGINE RPM'S ACCELLERATED TO THE POINT IT CAUSED THE ENGINE TO STALL. MY WIFE WAS ON AN INCLINE WHEN THIS HAPPENED. SHE PUT ON THE BRAKE AND RESTARTED THE ENGINE, IT STARTED FINE AND SOUNDED NORMAL UNTIL SHE PUT THE ENGINE INTO DRIVE. THE MOTOR REVED UP AND THERE WAS NO FORWARD MOMENTUM. THE MOTOR STALLED ONCE AGAIN. SHE STARTED THE VEHICLE AGAIN AND PUT THE TRANSMISSION INTO LOW GEAR AND WAS ABLE TO DRIVE IT ONE BLOCK TO A FORD DEALERSHIP PARKING LOT. THIS ALL HAPPENED WITH NO PROIR WARNIG OF FAILURE. SHE DROVE THE VAN TO WORK A FEW HOURS EARLIER WITH NO INDICATIONS OF IMENENT FAILURE. AFTER RESEARCHING THE INTERNET, I FOUND SEVERAL HUNDREDS OF OTHER 2004/2005 FREESTAR OWNERS THAT HAVE THE SAME SYSTEMATICAL FAILURE OF THE TORQUE CONVERTER. THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MAKE/MODEL AND SHOULD BE RECALLED BEFORE SOMEONE IS HURT OR KILLED FROM AN ACCIDENT CUSED BY IMMEDIATE LOSS OF FORWARD MOMENTUM DUE TO A FAILED TORQUE CONVERTER/TRANSMISSION. *TR

Mileage: 74,576

DRIVING ON FREEWAY AT 60MPH THE VAN JUST STOPPED ACCELERATING, THE RPM ACTED CRAZY. WE PULLED TOO SIDE OF ROAD AND WOULD NOT MOVE IN ANY GEAR. I HAVE HAD ROUTINE OIL CHANGES AND MAINTENANCE, THERE WAS NO SIGNS OR WARNING OF ANY TRANSMISSION PROBLEMS. VEHICLE TOWED. I HAVE BEEN TOLD MY VAN NEEDS NEW TRANSMISSION. *TR

Mileage: 141,486

I HAD ARRIVED AT MY BROTHERS HOUSE AFTER A 8-9 HOUR DRIVE, UNLOADED THE VEHICLE & VISITED FOR A FEW HOURS. WE DECIDED THEN TO GO OUT TO DINNER & WOULD TAKE MY FREESTAR. MY BROTHER HAS MS SO I HAD TO PULL FORWARD & TRY TO BACK IN TO GET PASSENGER DOOR CLOSEST TO HIS EXIT FROM THE HOUSE. WHEN I PUT IT IN REVERSE TO BACK THE VAN BARELY STARTED TO MOVE & THEN WOULDN'T MOVE. I THEN LET IT ROLL DOWN TO THE STREET & TRIED FORWARD & REVERSE, BUT THE VAN NEVER MOVED AGAIN. I HAD IT TOWED TO A FORD DEALER & WAS TOLD THE TRANSMISSION WAS GONE. I HAD THEM PUT IN A FORM REMAN UNIT. I HAD TO DRIVE MY BROTHERS VAN BACK HOME & COME BACK FOR MINE THE NEXT WEEKEND. *TR

Mileage: 88,142

WHEN DRIVING MY CAR, IT WAS HARD TO SHIFT AND WHEN I CAME TO A STOP, IT HAD A HARD TIME SHIFTING GEARS. I BROUGHT IT TO MY MECHANIC WHO DIAGNOSED THE TORQUE CONVERTER HAD GONE BAD. HE REPLACED THE TORQUE CONVERTER AND I HAD THE CAR BACK FOR A WEEK AND THE CAR DIED AGAIN WHILE DRIVING. THE CAR IS NOW DIAGNOSED WITH A BAD PCM AND THAT WILL NEED TO BE REPLACED. *TR

Mileage: 93,000

TRANSMISSION WARNING LIGHT APPEARED WHILE ON VACATION. STOPPED AT A DEALER SAID WE WERE OK TO CONTINUE. CAR HAS FELT WEIRD SINCE. AUTO SHOP JUST TOLD US WE NEED A NEW TRANSMISSION. *TR

Mileage: 90,000

GOING TO WORK WITH MY KIDS IN THE CAR 2004 FREESTAR. GOING TO DROP THEM OFF AT FAMILY'S HOUSE WENT TO GIVE GAS LOST ALL POWER NO WARNING NO INDICATION THERE WAS A PROBLEM COASTING IN MIDDLE OF MAIN ROAD VERY LUCKY ITS A BUSY ROAD COULD HAVE BEEN BAD. NEEDS TO BE SOLVED BEFORE THERE IS A FATALITY. NO MONEY TO GET IT FIXED RIGHT NOW WITH 3 KIDS AND CHRISTMAS ROUND THE CORNER. *TR

Mileage: 130,000

I WAS DRIVING DOWN THE ROAD AND THE VEHICLE DROPPED OUT OF GEAR AND LOSS ACCELERATION. IT WOULD NOT GO BACK INTO GEAR. *KB

2004 FORD FREESTAR LOST ALL ACCELERATION AND STOPPED ON MAJOR ROADWAY. NO PREVIOUS SIGNS OF TROUBLE FROM TRANSMISSION. CLASS ACTION FILED IN US DISTRICT COURT AUGUST 2010 DECLARING FAULTY MANUFACTURING. FORD REFUSING TO REPAIR WITHOUT FULL PAYMENT OF $3200. CURRENT MILEAGE 94,000. HOW MANY MUST GET ROBBED BEFORE THIS IS ADDRESSED? *KB

Mileage: 94,000

TRANSMISSION ISSUES HAD TO BE REPLACE, CHECK ENGINE LIGHT WILL NOT TURN OFF. I HAVE READ MANY REPORTS ONLINE ABOUT ISSUES WITH THE TRANSMISSION IN THE 2004 FORD FREESTAR, SENSOR LIGHT ISSUES, TRACKING LIGHT ISSUES. NO WARNING TRANSMISSION JUST DIED 200 MILES FROM HOME. *TR

Mileage: 88,000

MY WIFE WAS DRIVING THE VAN WHEN THE TRANSMISSION GAVE OUT, NO PROPULSION BUT MOTOR STILL RUNNING, AND IT COASTED TO A STOP. ONLY SHE AND I (DRIVING INSTRUCTOR AND SAFETY OFFICER) HAVE CAREFULLY DRIVEN AND MAINTAINED THIS VEHICLE SINCE IT WAS FACTORY ORDERED AND DELIVERED FROM THE DEALER IN 2004. MAJORITY OF MILEAGE WAS ON THE OPEN HIGHWAY. TODAY WE PICKED IT UP FROM THE SHOP IT WAS TOWED TO AND WHERE IT UNDERWENT MAJOR REPAIR FOR FOUR DAYS. THEY REBUILT THE TRANSMISSION AND REPLACED THE VALVE BODY AND TORQUE CONVERTER. THE TOTAL COST OF THIS REPAIR INCLUDING TOWING AND TAX WAS $3499. *TR

Mileage: 82,682

I HAVE A 2004 FORD FREESTAR. I WAS ON MY WAY TO THE STORE WITH MY 2 YOUNG SONS. I STOPPED AT THE STOP SIGN AND WHEN I WENT TO TURN, I LOST ANY POWER THAT I HAD, WITHOUT ANY WARNING MY TRANSMISSION WENT. I DIDN'T HAVE 1ST, 3RD OR REVERSE, I HAD TO GET MY VAN TOWED HOME ARRANGE FOR A RIDE. THIS IS VERY DANGEROUS AND NEEDS TO BE TAKEN CARE OF. NOW MY VAN IS IN THE SHOP AND $2000.00 LATER HOPEFULLY I CAN GET A YEAR OUT OF THIS. *TR

Mileage: 112,000

2004 FORD FREESTAR TRANSMISSION QUIT FOR NO REASON WHILE DRIVING , JUST CUT OUT WHILE TRAVELING 25 MPH UP A HILL IN HEAVY TRAFFIC. *TT

Mileage: 89,966

TRANSMISSION WENT OUT. *TT

ENGINE MISFIRES, WILL NOT GO INTO GEAR, NOR MOVE, SOMETIMES DRIVEING DOWN THE ROAD ENGINE WILL SHUT OFF, FORD DEALER TOLD US THE TRANSMISSION WAS BAD, I TOOK VAN TO ANOTHER REPAIR SHOP, THEY FOUND WATER IN THE PCM, REPLACED PCM, COST 1300 DOLLARS, AND STILL HAVE SAME PROBLEM EVERY TIME IT RAINS. *TT

Mileage: 80,000

2004 FORD FREESTAR RPM'S 3000 AT IDLE. DIAGNOSED AS WATER INTRUSION IN ORIGINAL PCM (POWERTRAIN CONTROL MODULE) IN APRIL OF 2011. WATER INTRUSION OCCURRED ON REPLACEMENT PCM AS WELL WITHIN 3 MONTHS BECAUSE RAIN KIT PER SERVICE BULLETIN ( # TSB-06-14-10) WAS NOT INSTALLED AT THE FORD DEALER. SECOND INCIDENT OCCURRED WITH THE REPLACEMENT (NEW) PCM ON 9/8/11. ON 9/8/11 VEHICLE STALLED OUT WHILE IN TRAFFIC. REPLACEMENT PCM DIAGNOSED AS WATER INTRUSION AS WELL BY DIFFERENT FORD. SECOND DEALER NOTED RAIN KIT HAD NOT BEEN INSTALLED BY 1ST DEALER WHEN NEW PCM WAS PUT IN. SECOND DEALER INSTALLED KIT, BUT VEHICLE STALLED OUT IN TRAFFIC ONCE AGAIN ON 9/17/11. REPLACEMENT (NEW) PCM HAD BEEN CONTAMINATED PRIOR TO RAIN KIT INSTALLATION. VEHICLE IS NOW AT THE FORD DEALER (THAT INSTALLED TSB RAIN KIT) FOR 3RD PCM UNIT. CONTACT WAS MADE WITH THE ORIGINAL DEALER THAT INSTALLED THE REPLACEMENT PCM AS WELL AS FORD WARRANTY DEPARTMENT, AND AS OF THIS DATE OF 9/23/11 NEITHER HAS ACCEPTED RESPONSIBILITY FOR FAILURE TO INSTALL THE RECOMMENDED TSB RAIN KIT THAT CAUSED THE REPLACEMENT (NEW) PCM FAILURE. WE WERE VERY FORTUNATE THAT NO ONE WAS HURT DURING THE 2 INCIDENTS WHEN THE VEHICLE STALLED OUT WHILE IN TRAFFIC. WE WILL CONTINUE TO PURSUE ACTION TO MAKE THE FIRST FORD DEALER / FORD MOTOR COMPANY FINANCIALLY RESPONSIBLE FOR NEGLECTING TO INSTALL THE RAIN KIT PER FORDS SERVICE BULLETIN UPON INSTALLATION OF THE FIRST NEW PCM UNIT. *TR

Mileage: 100,553

PULLING AWAY FROM A STOP SIGN ON A BUSY TWO LANE HIGHWAY, VEHICLE STOP ACCELERATING AND ENGINE REVVED FREELY. NO SHOULDER AND VEHICLE COULD NOT MOVE UNDER OWN POWER. PULLED OVER A LITTLE BUT VEHICLE WAS STILL IN LANE OF TRAVEL, AT NIGHT, WITH NO STREET LIGHTS AND SMALL CHILDREN IN CAR! *TR

Mileage: 140,002

MY HUSBAND WAS DRIVING ON A 4 LANE HWY IN PENSACOLA, FL WHEN MY 2004 FORD FREESTAR SUDDENLY STOPPED PULLING. NO FORWARD, NO BACKWARDS, NEUTRAL, NOTHING AND THE RPMS WENT EXTREMELY HIGH. ZERO WARNINGS, AND IN HEAVY RUSH HOUR TRAFFIC. IT IS ONLY DUE TO MY HUSBANDS RACE CAR DRIVING EXPERIENCE AND QUICK REACTION TIME THAT HE WAS IMMEDIATELY ABLE TO GET THE VAN ON THE SIDE OF THE HWY. MY HUSBAND AND OUR TWO BOYS THANKFULLY WERE SAFE BUT THEY WERE STRANDED IN INTENSE FLORIDA HEAT. I HAVE HAD A LEAN FUEL, VARIOUS ELECTRICAL, COIL PACK AND PCM ISSUES SINCE I GOT THE VAN JUNE 2007. THE FORD DEALERSHIP, AND THE EASTERNS DEALERSHIP I PURCHASED THE VAN FROM, COULD NOT FIGURE OUT THE PROBLEMS. WHILE UNDER WARRANTY, EASTERNS WORKED ON IT BUT NONE OF THE ISSUES WERE EVER ABLE TO BE FIXED. I CHOOSE THE FREESTAR FOR ITS SAFETY FEATURES SO I KNEW I HAD A SAFE WAY TO TRANSPORT MY CHILDREN. THIS IS NO LONGER THE CASE, I DO NOT TRUST FORD TO TAKE CARE OF THEIR DEFECTIVE PRODUCTS AND I WILL NOT PURCHASE ANOTHER FORD. *KB

Mileage: 78,000

2004 FORD FREESTAR WAS DRIVING HOME ON A RESIDENTIAL STREET CAME TO A STOP AND WENT TO TAKE OFF FROM STOP SIGN AND ALL THAT HAPPENED WAS THE RPMS INCREASED AND THE CAR ROLLED OUT IN THE INTERSECTION. THIS WAS AT 10PM AND I HAD A NEWBORN BABY IN THE VAN I PUSHED THE VAN OUT OF THE WAY AND WE WALKED THE MILE TO OUR HOUSE.TOOK IT TO A REPAIR SHOP AND THEY SAID IT WAS THE PUMP SHAFT AND TORQUE CONVERTER IT COST 1700.00 TO REPAIR IT WE DROVE IT ANOTHER 4000 MILES AND SAME THING BUT WE DON'T HAVE THE FINANCES TO REPAIR IT THIS TIME BECAUSE NO ONE WILL REPAIR IT THEY WILL NOT TOUCH IT UNLESS I PAY TO HAVE A NEW TRANSMISSION PUT IN AND THEY SAY IT IS 3500-5000.00. *TR

Mileage: 53,000

TRANMISSION GRINDING AND LOSS OF POWER... *TR

Mileage: 93,646

WE PURCHASED A 04 FORD FREESTAR IN FEBRUARY 2009 THOUGHT WE WERE GETTING A GREAT DEAL. IN OCTOBER OF 2009 WE HAD TO PUT A REBUILT TRANSMISSION IN IT THANK GOD IT WAS COVERED UNDER A WARRANTY WE PURCHASED WITH THE USED CAR COMPANY. IN MAY OF 2011 GUESS WHAT SAME PROBLEM AND THIS TIME NEEDED A BRAND NEW TRANSMISSION AT THE COST OF $3100.00. NOW WE ARE CURRENTLY HAVING REVERSE PROBLEMS WITH OUR VEHICLE. I AM LOOKING FOR HELP HERE WITH GETTING MY TRANSMISSION AND NEW REPAIRS PAID FOR DUE TO I HAVE A FAMILY OF SIX AND BARELY GETTING BY. I AM STILL PAYING PAYMENTS ON THIS VEHICLE. THIS PROBLEM WITH FORD HAS GOT TO BE SOLVED SOMEHOW.... *TR

Mileage: 69,000

JUST EXITED INTERSTATE, VAN SIMPLY STOPPED MOVING FORWARD, NEEDED TO REPLACE TRANSMISSION SPLINE, COST 1385.76 PLUS TOWING. FRONT WINDOW ALSO STOPPED WORKING, VARIOUS ELECTRIC PROBLEMS INCLUDING BATTERY DRAINING FOR NO REASON, LOCKS WORK SPORADICALLY, DAMP WEATHER CAUSES PROBLEMS WITH ELECTRICAL, CHUGGING OF ENGINE ECT. *TR

Mileage: 70,458

TRANSMISSION WENT OUT WHILE DRIVING. THANKFULLY WE WERE NOT ON THE HIGHWAY. NO GRINDING OR SLIPPING, THE ENGINE JUST REVVED AND WOULD VEHICLE WOULD NOT MOVE. HAD 3 CHILDREN IN THE CAR AT THE TIME. VERY DANGEROUS TO TRUST THIS CAR. GOT THE CAR TO A PARKING LOT, NOW IT HAS BEEN TOWED TO A MECHANIC TO BE CHECKED OUT. WE PREVIOUSLY HAD PROBLEMS WITH SOMETHING IN THE IGNITION OR SOMETHING WHERE THE CAR WOULD JUST SPUTTER AND DIE WHILE DRIVING. REPLACED DRIVER SIDE WINDOW MOTOR, BUT PASSENGER SIDE DOES NOT WORK EITHER. PLEASE GET THESE OFF THE ROAD! *TR

Mileage: 86,211

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH, THERE WAS AN INCREASE IN ENGINE RPMS. THE VEHICLE RECEIVED NO RESPONSE FROM THE TRANSMISSION AND SLOWLY DECELERATED. THE DEALER DIAGNOSED THE VEHICLE WITH A FAULTY TORQUE CONVERTER AND ADVISED HAVING IT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 75,381.

Mileage: 75,381

DRIVING AT FREEWAY SPEED (65MPH) THE TRANSMISSION LOST POWER. VEHICLE WILL NOT ENGAGE IN DRIVE OR REVERSE. COASTED TO SHOULDER OF THE FREEWAY AND HAD TO GET A TOW TRUCK. TRANSMISSION NEEDS TO BE REPLACED AT A COST OF OVER 3,000.00 DOLLARS. NHTSA INVESTIGATION NUMBER EA09016. *TR

Mileage: 104,997

AS I STARTED CROSSING A 5 LANE INTERSECTION TO TURN ON A SIDE STREET, THE VAN LOST ALL DRIVE POWER. MOTOR WAS STILL RUNNING. HAD TO AVOID CROSS TRAFFIC COMING AT ME AS I SLOWLY GLIDED THROUGH THE INTERSECTION TO FIND A SAFE PLACE TO STOP. HAD THE VEHICLE REPAIRED AND IT WAS A BAD TORQUE CONVERTER AND WAS TOLD A VERY COMMON PROBLEM WITH THIS VEHICLE. VERY UPSET ABOUT THE COST AS WELL AS MY CHILDREN WERE IN THE CAR WHEN IT LOST POWER. *TR

Mileage: 101,468

DRIVING DOWN THE ROAD AT 15 MPH, THE TRANSMISSION FAILS. COST $3700 TO FIX. THE NEW TRANSMISSION STINKS. NOTHING IS RIGHT ABOUT THIS CAR. ONE PIECE FALLS OFF AFTER ANOTHER. NICKEL AND DIMING ME TO DEATH! *TR

Mileage: 101,000

WHILE DRIVING AT 45 MPH MY VAN'S TRANSMISSION STOPPED WORKING AS IF IT WAS IN NEUTRAL, BUT IT WAS IN DRIVE. WHILE HITTING THE GAS THE RPM'S INCREASE BUT THE VAN DOES NOT MOVE. THE ROAD WAS CROWDED AND I WAS ALMOST REAR ENDED DUE TO THE LOSS OF POWER. SEVERAL CARS HAD TO HONK AND SLAM ON THEIR BRAKES TO AVOID AN ACCIDENT. LUCKILY MY 3 KIDS AND I WERE NOT INJURED DUE TO THIS MALFUNCTION. THE FAILURE IS THE TRANSMISSION TORQUE CONVERTER ACCORDING TO THE MECHANIC. I COULD ONLY IMAGINE WHAT THE RESULTS WOULD BE IF I WERE ON A MAJOR HIGHWAY DURING RUSH HOUR TRAFFIC. I HAVE READ OF HUNDREDS OF OTHER FAILURES ON THE INTERNET USING A SIMPLE GOOGLE SEARCH. PLEASE HOLD FORD ACCOUNTABLE AND RECALL THIS FAILURE BEFORE SOMEONE GETS HURT DUE TO THIS FAILURE. IT IS A SAFETY RECALL AND THERE ARE ALREADY CLASS ACTION LAWSUITS PENDING. *TR

Mileage: 73,000

I PURCHASED A USED 2004 FORD FREESTAR IN FEBRUARY OF 2010. THE VAN RAN FINE FOR THE FIRST 90 DAYS. AS SOON AS IT HIT 100 DAYS, MY CHECK ENGINE LIGHT WENT ON AND THE VAN HAS BEEN REPAIR 3 TIMES SINCE THEN, MISFIRED CYLINDER, REPLACED FUEL INJECTOR. NOW THE MECHANIC TOLD ME THAT THE TRANSMISSION NEEDS TO BE REPLACE AND THIS WILL COST MORE THAT THE VAN IS WORTH. I KNOW THAT I AM NOT THE ONLY FREESTAR OWNER TO HAVE SUCH PROBLEMS AND CANNOT BELIEVE FORD HAS NOT TAKEN STEPS TO RECTIFY THESE ISSUES. I WILL NEVER PURCHASE A FORD VEHICLE AGAIN. *TR

TRANSMISSION WENT OUT IN MY 2004 FORD FREESTAR WE WHERE DRIVING ON FREEWAY AT 65 MPH AND THE TRANSMISSION WENT TO 6000 RPMS THE REPAIR SHOP SAID IT WAS MOST LIKELY THE TORQUE CONVERTER BECAUSE OF THE WAY IT HAPPENED. PLEASE HELP WE DON'T HAVE THAT TYPE OF MONEY. *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE ACCELERATOR PEDAL ENGAGED, WHEN THE TRANSMISSION FAILED TO RESPOND. SUDDENLY THE ENGINE RMPS BEGAN TO INCREASE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE ENGINE THERE WAS AN ILLUMINATION OF THE ABS AND EMERGENCY WARNING INDICATORS. ALSO, THE ODOMETER BECAME INOPERABLE; UNABLE TO DISPLAY A READING. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. CURRENTLY, THERE IS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER EA09016 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS UNAVAILABLE.

Mileage: 86,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE PUMP SHAFT AND SEAL AND THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,600. UPDAETD 12/06/11*LJ UPDATED 12/14/11

Mileage: 60,600

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY JERK WHEN ATTEMPTING TO UP SHIFT OR DOWNSHIFT BETWEEN GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT TO REPLACE THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 77,000 AND THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

WHILE TRAVELING ON VERY BUSY HIGHWAY WITH THREE CHILDREN AND INFANT ABOARD, TRANSMISSION SUDDENLY FAILED. ALL DRIVE POWER SUDDENLY LOST.

Mileage: 138,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED WITH OUT ANY WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 10/12/11*LJ UPDATED 10/24/11

Mileage: 52,000

TRAVELING ON INTERSTATE IN FAR LEFT LANE AND THE TRANSMISSION SUDDENLY FAILED LEAVING US WITHOUT ABILITY TO ACCELERATE. ONLY BECAUSE THERE WAS NOT MUCH TRAFFIC AT THE TIME, WE WERE ABLE TO COAST TO THE RIGHT HAND LANE.

Mileage: 72,000

WHEN SLOWING TO MAKE A LEFT TURN AT A TRAFFIC LIGHT THE VAN SUDDENLY LOST POWER. I FOUND MYSELF STUCK IN THE INTERSECTION FOR SEVERAL MOMENTS AS I ATTEMPTED SHIFTING TO NEUTRAL AND BACK BUT THERE WAS NO RESPONSE. I NARROWLY AVOIDED BEING HIT BY TRAFFIC COMING FROM THE OTHER DIRECTION AND WAS ABLE TO COAST INTO THE PARKING LOT NEXT TO MY OFFICE BUILDING. I CONTACTED MY FORD DEALER AND HAD THE VAN TOWED THERE FOR REPAIR. THE TORQUE CONVERTER HAD FAILED AND I HAD IT REPLACED.

Mileage: 66,000

2004 FORD FREESTAR SE 3.9 LITRE TRANSMISSION STARTED TO NOT ENGAGE IN AND OUT OF GEARS PROPERLY AT 57,000 MILES . AFTER SEVERAL ESTIMATES OF $1700 - $2000 ALL REPAIR SHOPS RECOMMENDED TRANSMISSION NEEDED TO REMOVED AND REBUILT AND NEW TORQUE CONVERTER INSTALLED. *TR

Mileage: 57,000

TODAY (8-9-11) WHILE ENTERING I-95 SB AT GA EXIT 107, I WAS IN THE ACCELERATION LANE TO BLEND WITH TRAFFIC WHEN MY 2004 FORD FREESTAR COMPLETELY LOST ALL FORWARD POWER AND SPEED. THE ENGINE RUNS FINE AND WENT TO IDOL. I WAS ALMOST STRUCK BY A TRACTOR TRAILER, TRYING TO COAST ONTO THE SHOULDER. I/VE BEEN ADVISED THAT FORD'S 2004 FREESTAR HAS A 'TORQUE CONVERTER' PROBLEM (BY THE TOW DRIVER) AND IT SIMPLY STOPS PROVIDING FORWARD MOVEMENT WITHOUT WARNING. ADDITIONALLY THIS VEHICLE DOES NOT PROVIDE ANY POWER-DOOR 'AUTO-STOP' WHEN AN OBSTRUCTION IN THE OPEN DOOR. (IT BRUISED MY ARM TRYING TO CLOSE AND THE PASSENGER HAD TO HELP PULL THE DOOR BACK). *TR

Mileage: 94,000

WITHOUT WARNING OR NOTICEABLE SYMPTOMS OUR 2004 FORD FREESTAR MINIVAN LOST FORWARD POWER WHILE DRIVING IN TRAFFIC. THE VAN WOULD NOT GO INTO GEAR, ENGINE WAS STILL RUNNING BUT ONLY REVVED WHEN PUSHING ACCELERATOR LUCKILY WE WERE ABLE TO COAST INTO A PARKING LOT AND PARK THE CAR. *TR

Mileage: 86,000

DRIVING DOWN THE HIGHWAY AT ABOUT 50 MILES PER HOUR IN MY FORD FREESTAR VAN AND I LOST ALL POWER FOR A SECOND AND THE MY TRANSMISSION WAS GONE. I BARELY GOT IT TO THE SHOULDER ON A BUSY HIGHWAY. ENGINE WAS STILL RUNNING BUT IT WOULD NOT GO INTO GEAR. I HAD TO WALK BACK (ON THE BUSY HIGHWAY) TO MY RESIDENCE AND CALL A TOW TRUCK. I WAS LUCKY TO GET IT TO THE SIDE OF THE ROAD WITHOUT CAUSING A WRECK. FORD HAS A PROBLEM AND THEY KNOW IT AND WONT DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS PROBLEM THEY KNOW ABOUT. *TT

Mileage: 67,285

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE WOULD STALL IN THE MIDDLE OF THE ROAD. THE CONTACT ALSO STATED THAT WATER WAS GETTING INTO THE POWER TRAIN CONTROL MODULE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER TRAIN CONTROL MODULE. UPON RECEIVING THE VEHICLE FROM THE DEALER, THE CONTACT ALSO REPLACED THE WIRING HARNESS THAT CONNECTED THE POWER TRAIN CONTROL MODULE. THE FAILURE CONTINUED AND WATER CONSTANTLY ENTERED THE CHAMBERS OF THE MODULE. THE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.

Mileage: 80,000

I PASSED A VEHICLE GOING HOME FROM WORK7/20/2011,I JUST GOT BACK ON MY SIDE OF ROAD, WHEN I LOST ALL POWER, LIKE THE TRANSMISSION SLAMMED INTO NEUTRAL.THE VEHICLE I JUST PASSED AL MOST HIT ME IN THE BACK INN,BECAUSE I COULD NOT GET OFF THE ROAD. *TR

Mileage: 140,000

I HAD DRIVEN 20 MILES TO DO SOME SHOPPING WITH MY HUSBAND AND FATHER. WHEN WE GOT BACK IN THE CAR AND STARTED IT EVERYTHING WORKED UNTIL I TOOK IT OUT OF PARK AND INTO REVERSE. IT WOULDN'T MOVE. I TRIED DRIVE AND IT WOULDN'T MOVE. I CALLED AND HAD IT TOWED TO THE LOCAL FORD GARAGE. THE NEXT DAY THEY SAID IT WAS THE SPLINES IN THE TORQUE CONVERTER. THE NEXT DAY THEY SAID THE OIL PUMP HAD FROZEN UP. WHEN THEY CALLED TO SAY IT WAS READY THEY SAID THE ABS INDICATOR WAS ON...HAD IT DONE IT BEFORE? NO..JUST THE TIRE RESET INDICATOR. I PICKED UP THE CAR AND THE ABS LIGHT WAS STILL ON AND BRAKES FELT STRANGE. INFORMED THEM THAT IT HAD NEVER COME ON SO MUST HAVE HAPPENED THERE. THEY SAID TO BRING IT BACK MONDAY. WHEN I RETURNED HOME I PUT THE VAN IN PARK AND IT ROLLED BACKWARDS AGAIN AND THE BRAKE WOULDN'T HOLD. I GOT IT STOPPED AND PULLED EMERGENCY BRAKE, AND CALLED THEM. THEY SAID THEY WOULD HAVE CHECKED ON MONDAY. ON THE WAY BACK TO THE DEALER I STOPPED FOR GAS AND I HAD ACTUALLY GOTTEN OUT OF THE CAR AND IT ROLLED AWAY ON ITS OWN. A WITNESS WATCHED ME CHASE IT. I TOLD THE DEALER. WHEN THEY CALLED THEY SAID IT WAS THE PARKING PAWLS AND WAS OK NOW, BUT THE SENSOR IN THE HUB OF THE RIGHT WHEEL WAS MALFUNCTIONING. WHEN I PICKED IT UP TODAY WITH MY NEIGHBOR AND GOT TO HER DRIVEWAY IT ROLLED BACKWARDS WHEN I PUT IT IN PARK AND SHE WAS ALMOST KNOCKED OVER BY THE DOOR. IT DID THE SAME IN MY DRIVE AGAIN SO I CALLED AND THEY SAID TO BRING IT BACK. WE TESTED IT BOTH BACK AND FORWARD ON INCLINES AND IT ROLLED AND EVEN IN THE DEALER'S PARKING LOT. THE MANAGER WITNESSED IT AND JUMPED IN AND IT DID IT FOR HIM. HE TOOK IT FOR A TEST DRIVE UP A HILL AND IT WOULDN'T DO IT BUT BACK IN THE LOT HE GOT IT TO ROLL AGAIN. I DON'T KNOW IF OLD PARTS ARE AVAILABLE. THEY REPLACED TORQUE CONVERTER, VALVE BODY, SHAFT AND TEFLON SEALS. THEY ADJUSTED SHIFT CABLE. THIS IS COMMON FOR THIS VEHICLE AND A RECALL IS IN ORDER. LIVES COULD HAVE BEEN LOST AND PROPERTY DAMAGED. *TR

Mileage: 143,652

I OWN A 2004 FORD FREESTAR. LAST NIGHT, UNDER NORMAL DRIVING CONDITIONS, THE TRANSMISSION DISENGAGED SUDDENLY AND WITHOUT WARNING WHILE MY TWO CHILDREN WERE IN THE CAR. THE CAR HAD NO POWER, AS THOUGH IT WAS IN NEUTRAL. THANKFULLY, IT WAS GOING DOWNHILL SO IT WAS SAFELY ROLLED TO A SIDE STREET. HOWEVER, UNDER OTHER CIRCUMSTANCES, IT COULD HAVE BEEN VERY DANGEROUS. I HAVE SEEN MANY POSTINGS ON LINE ABOUT THIS SAME PROBLEM WITH THE 2004 FORD FREESTAR AND HOPE THAT THE NHTSA FORCES FORD TO RECALL AND REPAIR THESE VEHICLES. MY VEHICLE HAS SINCE BEEN TOWED AND I EXPECT IT WILL COST ME $1,000 - $3,000 TO REPAIR, NOT WITHSTANDING THE DANGER THAT FORD HAS CREATED BY PUTTING A DEFECTIVE PRODUCT ON THE ROAD WITHOUT SO MUCH AS A WARNING TO THE VEHICLE OWNERS. *TR

Mileage: 78,000

FAILURE OF TRANSMISSION. I HAD MY TRANSMISSION OVERHAULED 35,000 MILES AGO ON MY FORD FREESTAR AND NOW I'M GOING TO HAVE TO DO IT AGAIN OR REPLACE IT ENTIRELY. I'VE NOTICED ONLINE THAT MANY OTHERS HAVE HAD THE SAME PROBLEM WITH THE SAME YEAR AND MODEL AS MINE. *TR

Mileage: 164,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 15 MPH THE VEHICLE FAILED TO ACCELERATE, AS A RESULT THE VEHICLE LOST POWER, AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO THE SPLINES TRUCK CONVERTER BEING STRIPPED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT QUALIFIED, FOR ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 63,640. THE CURRENT MILEAGE WAS 72,000.

Mileage: 63,640

ON SUNDAY, JULY 17, 2011, I HAD JUST DRIVEN ONTO THE FREEWAY, AND WAS GETTING UP TO FREEWAY SPEEDS OF ABOUT 50, WHEN I NOTICED THAT THE VAN FELT LIKE IT WAS NOT WANTING TO ACCELERATE AND THE TRANSAXLE LIGHT STARTED FLASHING ON THE LEFT SIDE OF THE CONTROL PANEL. THE VAN FELT LIKE IT WAS STUCK IN MUD AND DIDN'T WANT TO PICK UP SPEED, AND WHEN I TRIED TO ACCELERATE, EVEN THE SLIGHTEST BIT, TO MAINTAIN MY SPEED ON THE BUSY FREEWAY, THE RPMS WENT WAY UP AND IT MADE A SQUEALING SOUND, SO I DIDN'T WANT TO PUSH IT. I LET THE VAN COAST AND GOT OFF THE FREEWAY AT THE NEXT EXIT. ONCE I WAS OFF THE FREEWAY, THE VAN WOULD DRIVE WITHOUT THE RPMS GOING UP, AS LONG AS I KEPT IT UNDER 35 MILES AN HOUR, AND DIDN'T HAVE TO ACCELERATE TO GO UP A HILL, SO I DROPPED OFF MY SON'S GIRLFRIEND AT HER HOUSE AND SLOWLY DROVE THE VAN BACK TO MY HOUSE AND PARKED IT. A QUICK SEARCH ON THE INTERNET PRODUCED DOZENS IF NOT HUNDREDS OF STORIES JUST LIKE THIS. THE COST TO FIX THE TRANSMISSION IS LIKELY TO BE AS MUCH AS THE TRADE-IN VALUE ON THE CAR SO I'M NOT SURE WHAT I'LL DO WITH THE VAN NOW. *KB

Mileage: 97,000

TRANSMISSION FAILURE. TORQUE CONVERTER FAILURE. TRANSMISSION FAILED 07/10 AT APPROX 110,000 MILES WHILE DRIVING AT SPEED OF APPROX. 45-50 MPH. HAD PREVIOUSLY HAD INTERMITTENT HESITATION, ATTEMPTED TROUBLE SHOOTING WHAT WAS THOUGHT TO BE ENGINE PERFORMANCE ISSUES (REPLACED SPARK PLUGS, FUEL INJECTORS, VARIOUS CONNECTIONS). VEHICLE CURRENTLY AT REPAIR FACILITY. *KB

Mileage: 110,000

TRANSMISSION FAILURE. TORQUE CONVERTER FAILURE. TRANSMISSION FAILED 07/10 AT APPROX 110,000 MILES WHILE DRIVING AT SPEED OF APPROX. 45-50 MPH. HAD PREVIOUSLY HAD INTERMITTENT HESITATION, ATTEMPTED TROUBLE SHOOTING WHAT WAS THOUGHT TO BE ENGINE PERFORMANCE ISSUES (REPLACED SPARK PLUGS, FUEL INJECTORS, VARIOUS CONNECTIONS). VEHICLE CURRENTLY AT REPAIR FACILITY. *KB

Mileage: 110,000

TRAVELING AT HIGHWAY SPEED, RPMS BEGAN TO RACE,CAR SLOWED DOWN-NO WARNING. TOWED TO TRANSMISSION SHOP. TRANSAXLE ASSEMBLY REMOVED AND REPLACED. TORQUE CONVERTER WAS STRIPPED OUT, NEEDED TO BE REPLACED. *TR

Mileage: 108,714

VAN STOPPED DEAD IN TRAFFIC AND WOULD NOT MOVE. WAS TOWED INTO FORD DEALERSHIP. TORQUE CONVERTOR REPLACED, ON 10/13/2010. NOW TRANSMISSION AT THE SAME DEALERSHIP WAS DIAGNOSED AS DEFECTIVE, ON 07/11/2011. REPLACEMENT OF THE TRANSMISSION IS NEEDED. THE ORIGINAL REPAIR COST WAS $2264.14, AND THIS TIME THE REPAIR WILL BE AT LEAST $3100. THE MILEAGE ON THE VAN ON THE FIRST OCCURRENCE WAS 117,230 MILES AND NOW ABOUT 127,000 MILES.

Mileage: 117,230

VEHICLE LOST TRANSMISSION POWER IN THE WHILE TRAVELING IN THE MIDDLE OF THE ROAD WITH NO PRIOR WARNING SIGNS. ABLE TO MOVE IT OUT THE ROAD BEFORE CAUSING A CRASH. CURRENTLY AT SHOP WAITING TO BE REPAIRED. *TT

Mileage: 100,400

NO PREVIOUS PROBLEMS,JUST DRIVING DOWN 101 TOWARDS SAN FRANCISCO WITH MY 2004 FORD FREESTAR WITH MY CRUISE CONTROL ON WHEN SUDDENLY THE RPM'S RACED AND THE TRANSMISSION FAILED COMPLETELY! NO DRIVE OR REVERSE IN ANY GEAR. LUCKILY I WAS IN THE RIGHT HAND LANE AND HAD REACHED THE TOP OF THE GRADE AND WAS TRAVELLING DOWN GRADE THROUGH THE WALDO TUNNEL. I WAS ABLE TO GET THE VEHICLE OFF THE SHOULDER OF THE ROAD WITHOUT INCIDENT. I HAD NOT HAD ANY TRANSMISSION PROBLEMS WITH THIS VEHICLE, NO LOSS OF FLUID, NO SHIFTING ISSUES, NO SLUGGISHNESS. NO INCLINATION THERE WAS A PROBLEM, IT JUST FAILED. *TT

Mileage: 95,000

DRIVING ON THE TOLLWAY WHEN SUDDENLY THE VAN'S RPM REVVED UP BUT THE VAN WOULD NOT GO INTO ANY GEAR. THE VAN WAS TOWED THREE TIMES BECAUSE OF THE EASTER HOLIDAY. WE WERE TOLD BY FORD THAT THE TRANSMISSION IMPLODED. 0 WE HAD TO HAVE THE TRANSMISSION REPLACED. *TR

Mileage: 100,000

ABOUT SIX MONTHS AGO OUR 2004 FORD FREESTAR HAD THE WATER GETTING INTO THE PCM. MY MECHANIC SAID THEY NEW ABOUT A SERVICE NOTICE/ALERT, WHATEVER YOU MIGHT CALL IT, STATING THAT FORD KNEW THIS WAS AND ISSUE AND THAT IT WAS NOT A RECALL. THEY ACTUALLY POURED WATER OUT OF THE MODULE. HE STATED THAT IT DID NOT DRIP OUT, IT "POURED OUT". HE EXPLAINED TO ME THAT THE WATER WAS GETTING IN BETWEEN THE WINDSHIELD AND HOOD. HE SHOWED ME THE SPOT. IT TOOK THEM 5 DAYS TO DRY OUT THE PCM AND THEY SEALED IT, THE BEST THEY COULD. SUNDAY, JULY 3RD, THE "SPROCKET WITH AN EXCLAMATION POINT" LIGHT CAME ON IN THE BOTTOM LEFT CORNER OF THE DASH AS I WAS DRIVING HOME FROM CHURCH WITH MY WIFE AND FOUR CHILDREN...12, 8, 6, AND 1. THEN THE TRANSMISSION JUST DISENGAGED. WE WERE STRANDED ON ONE OF THE BUSIER ROADS IN BUFFALO, NEW YORK. WE CALLED A FRIEND TO TAKE MY WIFE AND FAMILY HOME. MY WIFE GOT OUR 1998 PICKUP AND BROUGHT IT BACK AND WE TOWED THE VAN TO OUR SHOP. I CALLED TODAY, AND THEY HAVE NOT STARTED WORKING ON IT YET, BUT NOW I KNOW WHAT IT IS!!! WE WERE SUPPOSED TO LEAVE FOR VACATION FROM JULY 8TH THROUGH JULY 17TH IN VIRGINIA. MY KIDS WERE LOOKING FORWARD TO SPENDING THE WEEK WITH THEIR GRANDMOTHER FOR THE WEEK. I CAN TAKE A BROKEN DOWN CAR, BUT NOT MY FAMILY BEING PUT IN DANGER AND MY CHILDREN BEING CRUSHED FOR THE LOSS OF A VACATION TO THEIR GRANDMOTHERS. I WILL FILE A COMPLAINT WITH THE NHTSA, AS YOU SUGGEST. I DOUBT FORD WILL DO ANYTHING. UNFORTUNATELY OUR 1998 PICKUP IS A FORD WITH A LEAKING BREAK LINE IN THE RIGHT REAR. I WAS JUST ABOUT TO PUT IT IN THE SHOP. NO MORE FORDS FOR ME. "FOUND ON ROAD DEAD" TRULY FITS MY OPINION OF FORD NOW. *TR

Mileage: 93,000

IT HAPPENED TO ME ON WED APRIL 13, 2011. DRIVING ALONG STEP ON GAS, RPM?S RISE BUT MY 2004 FORD FREESTAR VAN WASN?T GOING ANYWHERE. THE VAN HAS ONLY 91,000 MILES ON IT. MY TRANSMISSION SHOP SAID THERE WHERE TWO PROBLEMS, FIRST THE MAIN SEAL ON THE TRANSMISSION FAILED. IT WARPING WHICH CAUSED THE SEAL TO TEAR, SECONDLY THE MAIN SHAFT FROM THE TRANSMISSION TO THE TORQUE CONVERTER WOULD NOT COME OUT OF THE TORQUE CONVERTER. HE STATED THAT BOTH OF THESE ISSUE ARE FACTORY DEFECTS. AFTER SPENDING $3,175.00 TRANSMISSION IS TOTALLY REBUILT. FORD SHOULD PAY FOR THIS. DOES ANYBODY OUT THERE KNOW HOW TO ATTACH PICTURES TO THIS CLASS ACTION LAWSUIT? IF YOU DO PLEASE PUT POST HERE HOW TO POST THEM. I WOULD LIKE TO POST THE PICTURES OF THE PROBLEMS THAT MY TRANSMISSION SHOP TOOK. *TR

Mileage: 91,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THE VEHICLE SUDDENLY STALLED IMMEDIATELY AFTER IT STOPPED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10033 (VEHICLE SPEED CONTROL POWER, TRAIN:AUTOMATIC TRANSMISSION CONTROL MODULE (TCM, PCM)) THAT MAY BE RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

OUR 2004 FORD FREESTAR LIMITED WITHOUT WARNING SUDDENLY LOST POWER IN HEAVY TRAFFIC. THE VEHICLE STARTED TO SLOW DOWN, AND THE ENGINE RPM RACED. WE WERE ABLE TO COAST TO THE SIDE OF THE ROADWAY, WHERE THE VEHICLE HAD NO FORWARD OR BACKWARDS POWER. WE WERE STUCK UNTIL A REPAIR GARAGE COULD BE REACHED AND ARRANGEMENTS MADE FOR RETRIEVAL. THE VEHICLE HAD TO BE LOADED ON A TRAILER AND TOWED FROM THE SIDE OF THE ROADWAY. THE VEHICLE IS NOW AT THE REPAIR FACILITY AWAITING DISASSEMBLY AND DIAGNOSIS OF THE FAILURE. *TR

Mileage: 85,800

WE WERE DRIVING EAST ON THE PA TURNPIKE JUST PAST HERSHEY EXIT AND THE VEHICLE WAS SET ON CRUISE AT 65MPH. ALL OF THE SUDDEN THE ENGINE WENT INTO A HIGH REV AND THE TACH SHOT UP TO 5000 RPM. I HIT THE BRAKE TO KILL THE CRUISE AND THEN STEPPED ON THE GAS AND IT JUST REVVED UP, AS I WAS CONTINUALLY LOSING SPEED. I PULLED OFF THE HIGHWAY,THANK GOD THERE WAS A PULLOVER SO I DIDN'T HAVE TO STAY ON THE SHOULDER OF THE ROAD. I WAS DEAD IN THE WATER, NO FORWARD OR REVERSE AT ALL! NO WARNING IT JUST HAPPENED OUT OF NO WHERE. I WAS TAKING MY GIRLFRIEND TO HER DOCTOR APPOINT AT U OF PENN CHILDRENS HOSPITAL FOR HER DISEASE,SHE IS SEVERELY DISABLED AND WE NEED THE VAN FOR HER POWER WHEEL CHAIR. I AM VERY DISAPPOINTED FORD WILL NOT OWN UP TO THE FAILURES IN THIS PARTICULAR TRANSMISSION. THERE ARE COMPLAINTS ALL OVER THE WEB ABOUT THIS MODEL AND IT'S FAILING TRANSMISSIONS AT 70 TO 80 K MILES. WE ARE BOTH DISABLED AND NOW HAVE NO TRANSPORTATION AND NO WAY TO PAY FOR A $2500-$3400 TRANSMISSION REPLACEMENT!

Mileage: 85,960

2004 FORD FREESTAR VAN, REPLACED THE TRANSMISSION AND TORQUE CONVERTER. LOSS POWER AND RPMS INCREASED, GEARS IN TORQUE CONVERTER WERE STRIPPED. NEW CERTIFIED TRANSMISSION DOING SOME OF THE SAME ISSUES. *TR

Mileage: 68,806

2004 FORD FREESTAR TRANSMISSION FAILURE WITH NO ADVANCED WARNING (IE. NO TRANSMISSION SLIPPING, NO NOISE, NO SHAKING ETC...) ON EXPRESSWAY WITH WIFE AND TWO CHILDREN. DECELERATION IN TRAFFIC TRAVELING 65 MPH WITH NO BRAKE WARNING TO THOSE BEHIND US COULD HAVE BEEN CATASTROPHIC!!! *TR

Mileage: 106,000

2004 FORD FREESTAR TRANSMISSIONS ARE FAULTY AND IT SHOULD BE THE MANUFATURERS RESPONSIBILITY TO FIX THE PROBLEMS THEY CREATED. *TR

Mileage: 117,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE EXHIBITED AN INCREASE IN RPMS BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND LATER INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED BECAUSE IT HAD DETACHED FROM THE VEHICLE. THE REPAIRS WERE PERFORMED YET THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 55 MPH AND THE TORQUE CONVERTER WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

MY DAUGHTER'S BOYFRIEND WAS DRIVING OUR 2004 FORD FREESTAR HOME FROM HIS WORK ON INTERSTATE 70 YESTERDAY. HE HAD IT SET ON CRUISE AND SUDDENLY THE RPM SHOT UP TO MAX AND THE VEHICLE WAS NOT BEING PROPELLED ANY LONGER. HE IMMEDIATELY PULLED OUT OF TRAFFIC AND STOPPED ON THE SIDE OF THE INTERSTATE. WHEN HE DID IT, THE SHIFTER WOULD MOVE, BUT NO GEAR, INCLUDING REVERSE WOULD ENGAGE. I HAVE READ MANY COMPLAINTS OF THE VERY SAME ISSUE TODAY AND I'M JUST ADDING OURS TO THE LIST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE TRANSMISSION FAILED AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE COASTED TO A STOP BEFORE BEING TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE TORQUE CONVERTER WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

I HAVE 2004 FORD FREESTAR VAN & HAVE BEEN HAVING PROBLEMS WITH IT SUDDENLY LOOSING POWER AND LOSS OF ACCELERATION. I HAD TO HAVE THE TRANSMISSION REPLACED AT 68,000 MILES AND VAN SEEMED TO RUN FINE FOR WHILE THEN ABOUT 2 WEEKS AGO WITH 109,000 MILES I WAS LEAVING WORK AFTER LATE SHIFT AT HOSPITAL & VAN WOULD NOT GET ANY POWER OR ACCELERATE. I WAS LEFT STRANDED IN DOWNTOWN AREA THAT IS KNOWN FOR CRIME AND HOMELESS. I WAS ABLE TO GET RIDE HOME & HAD VAN TOWED, AFTER OVER $300 VAN WAS RUNNING AGAIN. I WAS ON WAY TO WORK ON 6-5-2011 & SAME THING HAPPENED TO VAN, NO POWER OR ACCEL, LATE IN EVENING ,WOMAN BY MYSELF ON STREET WHERE MANY HOODLUMS FREQUENT. I WAS VERY FEARFUL OF MY SAFETY. I WAS ABLE TO GET TOW FROM AAA & RIDE TO WORK. I'M STILL WITHOUT MY VAN AFTER 2 WEEKS. THE MECHANIC WHO ORIGINALLY FIXED IT CAN'T GET IT TO KEEP RUNNING AGAIN NOW, SOME DEFECT IN VAN IS APPARENTLY CAUSING COIL PACKS TO GO BAD AND MELTING FUSES INTO FUSE BOX, THIS IS SOMEHOW MAKING COMPUTER SYSTEM MALFUNCTION & SENDING VARIOUS ERROR CODES THAT CLEAR WHEN FUSES ARE REPLACED BUT FUSES AREN'T ABLE TO BE MAINTAINED AND CONTINUE TO BLOW AND MELT INTO FUSE BOX REPEATING CYCLE, THEREFORE VAN IS NOT DRIVABLE AT THIS TIME. IT HAS BEEN SENT TO ANOTHER MECHANIC WHO IS CURRENTLY TRYING TO FIX IT. I WORK ABOUT 30 MILES FROM MY HOME, I HAVE YOUNG CHILDREN THAT I HAVE TO TAKE PLACES, & HAVE TO DRIVE TO GET TO ANY STORES FOR FOOD &/OR SUPPLIES. I AM FEARFUL IF MY VAN IS FIXED THAT IT WILL BREAK DOWN AGAIN & I WON'T BE AS LUCKY AS THE LAST FEW TIMES AND ME &/OR MY FAMILY WILL BE INJURED IN ACCIDENT OR WORSE. I HOPE THIS INFORMATION IS HELPFUL .THANK YOU. *TR

Mileage: 109,000

2004 FORD FREESTAR TRANSMISSION FAILURE WITH 93,000 MILES. THE TRANSMISSION JUST STOPPED WORKING WHILE DRIVING ON I-895, A MAJOR INTERSTATE THROUGH BALTIMORE, MD. THE VAN HAD TO BE ABANDONED, BUT CAUSED TWO OTHER ACCIDENTS WHILE WE WAITED FOR A TOW TRUCK. THIS SERIOUSLY PUT MY FAMILY AND THE SAFETY OTHERS IN JEOPARDY. *TR

Mileage: 93,000

WHILE DRIVING WITH OUR TWO DAUGHTERS IN THE CAR ON MEMORIAL DAY WEEKEND, MY WIFE WAS 30 MILES FROM HOME, MADE A RIGHT TURN AT AN INTERSECTION AND CAR JUST STOPPED DRIVING. VEHICLE ENGINE REMAINED RUNNING BUT UNABLE TO MAKE THE CAR DRIVE. WAITED TWO HOURS FOR AAA TO SHOW UP AND TOW HER TO A GARAGE. THREE DAYS LATER WE WERE TOLD THAT THE GARAGE COULD NOT FIX THE VAN BECAUSE IT WAS A TRANSMISSION ISSUE AND THEY WERE NOT A TRANSMISSION SHOP. CALLED AAA AGAIN TO HAVE VEHICLE TOWED 30 MILES TO OUR LOCAL SHOP. I WAS AWARE TO NOT BRING IT TO A FORD DEALERSHIP TO HAVE IT FIXED BECAUSE THEY WILL PUT THE SAME BAD PART IN THE TRANSMISSION AGAIN AND WOULD HAVE ANOTHER FAILURE. REBUILT TRANSMISSION WAS INSTALLED WITH BETTER TORQUE CONVERTER THAN A FORD DEALERSHIP WOULD PUT IN. REBUILT TRANSMISSION HAS A 4 YEAR/100,000 MILE GUARANTEE. I HAVE BEEN AWARE OF THE ONGOING TORQUE CONVERTER ISSUES WITH THESE VANS AND HAD EXPECTED THIS ONE TO BREAK AS WELL. I SENT AN EMAIL TO NHTSA LAST YEAR WITH MY CONCERNS AND GOT NO RESPONSE FROM THEM. THIS VAN HAD 80000 MILES ON IT. THIS PROBLEM NEEDS TO BE ADDRESSED WITH FORD. LUCKILY NOONE HAS BEEN SERIOUSLY INJURED IN THESE BREAK DOWNS BUT IT IS ONLY A MATTER OF TIME. THERE HAS BEEN A SERIOUS FAILURE OF OVERSIGHT INTO FORD MOTOR COMPANY BY NHTSA NOT TO MAKE FORD RECALL THESE VEHICLES CONSIDERING THERE HAS BEEN SO MANY WITH THE SAME PROBLEMS. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN FIRST STARTING THE VEHICLE, THE GEAR SHIFTER WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS INSPECTED BY THE OWNER WHO DISCOVERED THAT THE FAILURE COULD POTENTIALLY HAVE BEEN CAUSED BY THE TRANSMISSION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Mileage: 98,000

LETTER FROM SENATOR GRAHAM ON BEHALF OF CONSTITUENT RE THE TRANSMISSION FAILURE IN HIS 2004 FORD FREESTAR *TGW

DRIVER WAS AT A FULL STOP AT A TRAFFIC LIGHT PREPARING TO MAKE A LEFT-HAND TURN ONTO A MAJOR 4-LANE DIVIDED HIGHWAY. ONCE THE LIGHT TURNED GREEN, THE DRIVER ACCELERATED FROM FULL STOP TO ABOUT 10-15 MPH AND PUT THE VEHICLE INTO A LEFT-HAND TURN. AFTER THE INITIAL ACCELERATION, DRIVER COASTED THROUGH THE ACTUAL TURN. COMING OUT OF THE TURN INTO THE STRAIGHTAWAY, THE DRIVER PRESSED DOWN ON THE ACCELERATOR TO CONTINUE ACCELERATING INTO THE TRAVEL LANES OF THE 4-LANE DIVIDED HIGHWAY. NO RESPONSE FROM THE VEHICLE OTHER THAN HEARING THE ENGINE REV HIGHER WITH DEPRESSION OF THE GAS PEDAL. NO ACCELERATION, NO FORWARD MOMENTUM OTHER THAN THE VEHICLE COASTING. DRIVER WAS ABLE TO COAST SAFELY TO A STOP ON THE SHOULDER OF THE ROAD. WHEN TRYING TO DIAGNOSE THE PROBLEM, DRIVER NOTED THAT THE SHIFTING GEARS DID NOT RESULT IN ANY DETECTABLE GEAR SHIFT NOISE OR VIBRATION, EVEN WHEN GOING TO PARK OR REVERESE. PRESSING THE GAS PEDAL ONLY RESULTED IN REVVING THE ENGINE - THIS WAS TRUE FOR ALL GEAR POSITIONS, INCLUDING REVERSE. NO ACCELERATION WAS NOTED AT ALL. VEHICLE WAS TOWED TO THE NEAREST FORD DEALERSHIP FOR DIAGNOSIS AND REPAIR. DEALERSHIP INVESTIGATED AND NOTED THAT THE TRANSMISSION HAD FAILED. WHEN SPEAKING TO THE SERVICE REP IT WAS MENTIONED THAT THE TORQUE CONVERTER HAD FAILED AND THERE WERE BROKEN OFF METAL PARTS IN THE COLLECTION PAN OF THE CASE. THE ENTIRE TRANSMISSION ASSEMBLY HAD TO BE REPLACED. IT IS FORTUNATE THAT THE FAILURE OCCURRED AT LOW SPEED IN A CONTROLLED INTERSECTION ON A CLEAR ROAD WITHOUT APPROACHING TRAFFIC. WITH NO ABILITY TO ACCELERATE, THE DRIVER ONLY HAD A SMALL AMOUNT OF FORWARD MOMENTUM TO WORK WITH TO CLEAR THE TRAVEL LANES SAFELY. IF THIS FAILURE OCCURRED AT HIGHWAY SPEEDS THE OUTCOME WOULD NOT HAVE BEEN AS POSITIVE.

Mileage: 61,444

TRANSMISSION FAILURE 2004 FREESTAR. *TR

Mileage: 126,172

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE WHILE DRIVING OUT OF A PARKING LOT SHE PUT THE VEHICLE INTO DRIVE AND IT WOULD NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. FORTY FIVE DAYS AFTER THE REPAIRS WERE DONE THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 77,000. UPDATED 07/08/11 *BF THE CONSUMER WAS INFORMED THE TORQUE CONVERTER IN THE TRANSMISSION NEEDED TO BE REPLACED. TWO WEEKS LATER, THERE WAS A LOUD SCREECHING NOISE COMING FROM UNDER THE VEHICLE. WHEN THE CONSUMER ATTEMPTED TO PUT THE VEHICLE IN REVERSE, THE ENGINE JUST REVVED. IT WAS DETERMINED IT WAS THE SAME PROBLEM AS BEFORE. UPDATED 09/01/11*JB

Mileage: 76,000

STARTED FREESTAR AND RIGHT AWAY SPUTTERING AND DIDN'T WANT TO ACCELERATE WHEN GIVEN GAS, WOULD STALL BUT START BACK UP AND DO THE SAME THING WHEN TRYING TO ACCELERATE, SPUTTER AND STALL OUT AND LOSE POWER. FIRST SHOP SAYS ITS THE TRANSMISSION, HAD IT TOWED TO ANOTHER SHOP FOR 2ND OPINION AND CURRENTLY WAITING ON THEIR WORD. *TR

Mileage: 92,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 50 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED YET THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND DEPRESSED THE ACCELERATOR WITH EXTREME FORCE. THE VEHICLE BEGAN TO JERK FORWARD ABNORMALLY BEFORE ENGAGING INTO GEAR AND ACCELERATING AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED BUT NO OTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED TWICE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 105,000.

Mileage: 40,000

TRANSMISSION FAILED IN MY 2004 FORD FREESTAR SEL WITH 56,000 MILES. HAD TO PAY FORD $3,000 TO REPLACE IT. ALSO HAD ROTOR PROBLEMS AND HAD TO REPLACE BRAKE CALIBERS. *TR

Mileage: 56,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION FAILED TO RESPOND. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION REPAIR SHOP WHERE THE TRANSMISSION WAS REBUILT ON TWO SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE MOST RECENT TRANSMISSION FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.

Mileage: 100,000

2004 FREESTAR VAN GOING DOWN ROAD AT 60 MILES AND CAR LOST POWER TRANSMISSION FAILED. NOW WE NEED A NEW TRANSMISSION BECAUSE FORD BUILT A FAULTY DESIGN AND WON'T RECALL THEM. *TR

WHILE DRIVING APPROX 40 ON A SUBURBAN ROAD CAR BEGAN TO SURGE FORWARD AND I FOUND IT WOULD NOT ACCELERATE PAST 40 AND THEN NOT AT ALL. THEN IT SURGE AGAIN AND DROVE FOR A BIT AND REPEATED THE CYCLE. I HAD MY TODDLER IN THE CAR AND WAS ALMOST TO THE SITTERS SO I SLOWLY MADE IT NEAR THEIR HOME WHEN I GOT STUCK AT A LIGHT. WHILE STOPPED IT BEGAN TO VIOLENTLY SHAKE AND THE BATTERY LIGHT WAS FLASHING. IT ALSO BEGAN TO SMELL AS IF SOMETHING WAS BURNING. IT SHOOK A LITTLE LONGER AND DIED. IT STARTED BACK UP AFTER A FEW TRIES AND I WAS ABLE TO DROP HER OFF AND GET IT TO THE SHOP. I BOUGHT THIS USED 3 MONTHS AGO AND HAVE ALREADY REPLACED ALL DOOR CONTACTS, THE WIRING IN THE STEERING COLUMN, ALL WIRING IN THE HEATING SYSTEM, THE REAR POWER WINDOWS, THE HORN AND OTHER SMALL THINGS. NOW THIS. I WILL NEVER BUY ANOTHER FORD AND WANT SOMETHING DONE ABOUT THIS MONSTROSITY FORD PUT OUT ON THE ROAD. *TR

Mileage: 68,000

DRIVING DOWN RURAL HIGHWAY, SUDDEN LOSS OF DRIVE ABILITY TO VEHICLE, VEHICLE COASTED TO STOP ON SHOULDER OF HIGHWAY. ENGINE STILL HAD POWER. TOWED VAN TO FORD DEALERSHIP, RESULT OF DIAGNOSIS AND REPAIR: TORQUE CONVERTER FAILED CAUSING SEVERE DAMAGE TO TRANSMISSION AND RADIATOR. DAMAGE REQUIRED NEW COMPONENTS TO BE INSTALLED.

Mileage: 98,400

WHILE TURNING LEFT IN A BUSY INTERSECTION, THE ENGINE LOST ALL POWER. WHEN I PRESSED THE GAS PEDAL, THE ENGINE REVVED, BUT WOULD NOT ENGAGE. I COASTED TO THE RIGHT SIDE OF THE ROAD AND I PUT THE VEHICLE IN PARK. I TRIED ALL GEARS AND THE VEHICLE WOULD NOT MOVE. AFTER HAVING IT TOWED TO THE NEAREST REPAIR SHOP, THE DIAGNOSIS WAS A FAILED TRANSMISSION. THE MECHANIC PUT IN A NEW TURBINE SHAFT, PUMP ASSEMBLY, PRESSURE REGULATING SOLENOID AND REPLACED THE TORQUE CONVERTER, TRANSMISSION FILTER AND FLUIDS. IT WAS A $1900.00 REPAIR. SEVERAL AUTO MECHANICS I SPOKE WITH WERE WELL AWARE OF THE PROBLEM. THIS SEEMED UNUSUAL TO ME. THEY ALL SAID THAT THIS IS A WIDELY KNOWN PROBLEM WITH FORD FREESTARS AT ABOUT 80,000 MILES. I CONTACTED FORD MOTOR COMPANY. IT DENIED ANY KNOWLEDGE. I BEGAN RESEARCHING. AFTER READING SEVERAL AUTO BLOGS AND MESSAGE BOARDS, I LEARNED THAT NHTSA HAD OPENED A INVESTIGATION INTO THIS POSSIBLE TRANSMISSION DEFECT.

Mileage: 81,587

TRANSMISSION FAILURE AT 88,000 MILES. THIS IS APPARENTLY A KNOWN ISSUE WITH THESE VEHICLES AND THERE IS A CLASS ACTION PENDING. NO INDICATION OF ANY PROBLEM THEN SUDDENLY THE CAR WILL NOT GO INTO GEAR AND IS DEAD IN THE WATER EVEN THOUGH ENGINE IS RUNNING. *TR

Mileage: 88,000

DRIVING A FORD 2004 FREESTAR 113K MILES NO PREVIOUS TRANSMISSION ISSUE. BACKED CAR OUT OF DRIVEWAY, LOST GEARS WHEN SHIFTING INTO DRIVE. COULD NOT RECOVER GEAR. NO SLIPPING GEARS OR OTHER SYMPTOM PRIOR TO FAILURE. NO PRIOR HISTORY OF TRANSMISSION RELATED PROBLEMS AT ALL. TOWED TO MECHANICS SHOP, RECOMMENDED REPLACE TRANSMISSION. REPLACED WITH USED TRANS, $1800. *TR

Mileage: 113,000

I WAS TRAVELING ON THE NEW JERSEY TURNPIKE, HEADING NORTH BOUND IN THE MIDDLE LANE. I FELT A SUDDEN THUMP AND THEN NOTICE THE MINI VAN STARTED TO REV UP TO 4500 - 5000 RPM, WHICH IT HAS NEVER DONE. I PULL TO THE EMERGENCY PULL OFF. THE CAR WOULD TURN ON AND SHIFT HOWEVER, IT WOULD NOT MOVE IN FORWARD OR REVERSE.

Mileage: 59,000

2004 FORD FREESTAR SEL TRAVELING @ 60 MPH. AS I WAS PROCEEDING UP A HILL, I NOTICED THAT THE RPMS WERE INCREASING BUT THE CAR WAS NOT ACCELERATING. I TRIED TO MOVED TO THE SHOULDER BUT THE CAR SLOWED TO A STOP BEFORE I COULD GET COMPLETELY OFF THE ROAD. AFTER ROLLING IT OFF THE ROADWAY, MY HUSBAND WHO WAS FOLLOWING US ARRIVED. AFTER SEVERAL ATTEMPTS TO SHIFT INTO DIFFERENT GEARS IT WAS APPARENT THERE NOTHING HAPPENING IN THE TRANSMISSION. WE ARE GETTING THE TRANSMISSION REPAIRED/REBUILT AS WE SPEAK. MILEAGE, 104,000. *TR

Mileage: 104,000

WE WERE DRIVING EASTBOUND ON HIGHWAY 26 IN THE STATE OF OREGON. WE WERE DRIVING UP THE HILL WHEN THERE WAS A ODD SOUND, THEN THE RPM OF THE VEHICLE WENT OVER 3000. WE WERE ABLE TO PULL THE VEHICLE OFF THE HIGH WAY BARELY PAST THE WHITE LINE. I LET OFF THE BRAKE AND TRIED TO DRIVE THE RPM REVVED BUT THE CAR DRIFTED BACKWARDS. WE PUT THE VEHICLE IN PARK AND THEN TRIED AGAIN IN 1, 3 AND DRIVE AND AGAIN SAME RESULT. WE DRIFTED THE CAR BACKWARDS FURTHER OFF THE ROAD AND CONTACTED A TOW. IF WE WERE NOT LUCKY ENOUGH TO HAVE HAD NO TRAFFIC BEHIND US AND HAVE A LARGE ENOUGH SIDE BAR ON THE ROAD WE WOULD HAVE LIKELY BEEN IN AN ACCIDENT. *TR

Mileage: 82,517

MY 2004 FORD FREESTAR SUDDENLY WOULD NOT ACCELERATE OR MAINTAIN SPEED WHILE I WAS DRIVING. I WAS ABLE TO COAST A FEW FEET TO A SAFE PLACE TO LEAVE THE CAR. THE CAR WAS RUNNING, BUT WOULD NOT MOVE IN ANY GEAR. THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE CAR BEFORE THEN. WHEN THE FAILURE OCCURRED, I DID HEAR A SOUND LASTING MAYBE 5 SECONDS, A BIT LIKE HISSING. THE DEALERSHIP REPAIR GUY TOLD ME THE INPUT SHAFT TO THE TRANSMISSION SNAPPED. THE COST TO REPAIR IS ESTIMATED AT $3,200. THIS OCCURRED ON APRIL 24, 2011. *TR

Mileage: 85,000

TRANSMISSION FAILED AT HIGHWAY SPEEDS (55MPH). TOTAL LOSS OF MOTIVE POWER. AFTER COASTING TO A STOP I WAS UNABLE TO GET THE CAR TO MOVE IN ANY GEAR (DRIVE, REVERSE, 1, 2, ETC.) *TR

Mileage: 77,050

THIS IS THE SECOND ISSUE I HAVE HAD WITH WATER GETTING INTO THE PCM(COMPUTER). THE FIRST OCCURRENCE (03/10) I HAD THE CAR TOWED TO THE FORD DEALERSHIP AND WAS ADVISES PER THE OBDB SCAN CODES THAT THE TRANSMISSION NEEDED AN OVERHAUL. I TOLD THE DEALERSHIP THAT I HAD JUST PULLED THE CAR OUT OF MY DRIVEWAY AND HAD NO REVERSE AND HAD SLIPPAGE IN OTHER GEARS, IT WAS RAINING VERY HEAVILY THAT DAY- I ASKED THE DEALERSHIP IF IT COULD BE AN ISSUE OF MOISTURE GETTING INTO PCM(COMPUTER), THE DEALERSHIP SAID THAT THAT WAS NOT THE ISSUE. I THEN HAD THE CAR TOWED TO A REPUTABLE TRANSMISSION REPAIR SHOP, THERE I WAS TOLD THAT MY CAR WAS THE THIRD TO FREESTAR TO HAVE BEEN BROUGHT IN WITH AN ISSUE OF WATER GETTING INTO THE PCM(COMPUTER). THE OWNER OF THE TRANSMISSION SHOP WAS ABLE TO LET THE PCM DRY OUT FOR THREE DAYS AND REINSTALL WITH NO TRANSMISSION ISSUES. THE SECOND EVENT (04/11) HAPPENED AFTER SEVERAL DAYS OF RAIN; WHILE DRIVING TO WORK THE INSTRUMENT PANEL DISPLAYED THE FOLLOWING LIGHTS: CHECK ENGINE, BRAKES, ABS, FUEL, BATTERY, AND TRANS AXLE LIGHT. THE VEHICLE STALLED OUT IN THE MIDDLE OF TRAFFIC, AND I HAD THE CAR TOWED BACK TO MY MECHANIC WHO ADVISED THAT THE FUEL PUMP AND FUEL PUMP MODULE WAS DEFECTIVE AND REPLACED. HOWEVER, THE TRANS AXLE LIGHT WAS STILL APPEARING INTERMITTENTLY. I TOOK THE VEHICLE BACK TO TRANSMISSION SHOP FOR SECOND TIME, AND THROUGH CAREFUL TROUBLE ISOLATION, THEY DETERMINED THAT THE PCU WAS TELLING THE TORQUE CONVERTER TO SHIFT INTO FOURTH GEAR WHILE COMING TO A STOP. THEY ALLOWED THE PCU TO DRY OUT, BUT THEN DETERMINED THAT THE TRANSMISSION MODULE HAD SHORTED OUT AND THAT IT NEED TO BE BROUGHT TO DEALERSHIP TO REPROGRAM PCU. I CONTACTED THE DEALERSHIP WHO STATED THAT THEY ARE NOT AWARE OF ANY MOISTURE/WATER ISSUES WITH FREESTARS AND I ADVISED THEM THAT I AM FILING A COMPLAINT NHTSA AND WILL ALSO FORWARD LETTER TO FORD MOTOR COMPANY.

Mileage: 88,842

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED AND SHE COULDN'T ACCELERATE. THERE WERE NO WARNING LIGHTS ON THE INSTRUMENTAL PANEL PRIOR OR AFTER THE FAILURE. THE DRIVER THEN COASTED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HER THAT IT MIGHT BE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE BUT THEY ADVISED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.

Mileage: 70,000

I WAS DRIVING DOWN THE HIGHWAY AND THE TRANSMISSION JUST SUDDENLY WENT OUT. IT WAS LIKE THE VEHICLE WAS STUCK IN NEUTRAL. I HAVE NO POWER TO THE WHEELS; FORWARD OR REVERSE. *TR

Mileage: 130,000

REPEATED PROBLEMS WITH MOISTURE/RAIN GETTING INTO PCM(COMPUTER). CAR IS BACK AT TRANSMISSION SHOP AGAIN DUE TO CAR STALLING DURING BRAKING. I HAVE HAD FUEL PUMP/MODULE REPLACED IN ERROR, DUE TO FALSE CHECK ENGINE CODES DUE TO MOISTURE/RAIN GETTING INTO PCM, OWNER OF TRANSMISSION SAID ISSUE IS WITH WATER IN PCM CAUSING TORQUE CONVERTER TO ENGAGE DURING BRAKING. *TR

Mileage: 88,820

TRANSMISSION TORQUE CONVERTER FAILED. *TR

Mileage: 112,000

I WAS DRIVING AT 35 MPH AND WENT TO SPEED UP COMING OUT OF TOWN. WHEN I WENT TO ACCELERATE, MY RPMS REVVED UPTO 5 AND MY SPEED DRASTICALLY DECLINED TO WHERE I HAD NO POWER AND COULD NOT GO IN DRIVE OR REVERSE. I HAD T CALL A TOW TRUCK TO TAKE VAN BACK TO TOWN. HAVE BEEN TOLD TORQUE CONVERTER IS BAD AND THAT TRANSMISSION NEEDS TO BE REPLACED. NO SIGNS OF ANYTHING LEADING UP TO THE CAR NOT DRIVING. *TR

Mileage: 123,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD BETWEEN ONE AND TWO RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BALL BEARINGS AND HOSES. SIX DAYS LATER, WHILE ATTEMPTING TO DECELERATE, THE CONTACT NOTICED THAT THE CHECK ENGINE, BATTERY, AND OIL WARNING LIGHTS ILLUMINATED WHEN THE VEHICLE STALLED. SHE WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED AGAIN AND SHE WAS UNABLE TO PLACE THE VEHICLE IN REVERSE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH DETERMINED THAT THE TORQUE CONVERTER AND VACUUM HAD FAILED. THE VEHICLE WAS TOWED TO A DEALER. THE CURRENT AND FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

2004 FORD FREESTAR TRANSMISSION HAS GONE OUT AGAIN. SECOND TRANSMISSION TRANS WAS REPLACED BY FORD JUST AFTER WE BOUGHT IT. THIS IS THE SECOND TIME IT HAS LEFT US STRANDED. *TR

Mileage: 159,750

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE EXPERIENCED A LOSS OF POWER AND ABNORMALLY DECELERATED TO 10 MPH. THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH AND WAS TOWED TO A LOCAL MECHANIC WHERE THE FUEL FILTER WAS REPLACED. LATER, THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

Mileage: 74,000

HAD TRANSMISSION FIXED IN JAN 2010 AND MY TRANSMISSION JUST WENT OUT AGAIN MARCH 10 2011... I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE RANGING FROM BROKEN MOTOR MOUNTS, TRANNY, A/C, RADIATOR, SPARK PLUGS 02 SENSORS AND SO FORTH. THIS IS THE 5TH TIME I HAVE REPORTED ON HERE. PLEASE DO SOMETHING BEFORE IT KILLS MORE PEOPLE. ON TOP OF THIS, I WAS DRIVING AND THE DVD PLAYER FELL OUT OF THE CEILING LANDING ON MY CHILD'S LEGS CAUSING BRUISES. *TR

Mileage: 121,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 10 MPH, SHE HEARD A LOUD BANG. THE VEHICLE LOST ALL POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TORQUE CONVERTER WAS REPLACED. IN ADDITION, FIVE OTHER UNKNOWN COMPONENTS THAT FAILED DUE TO THE TORQUE CONVERTER WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 73,000. UPDATED *LJ UPDATED 5/2/11 *CN UPDATED 05/13/11

Mileage: 73,000

PULLING AWAY FROM A STOP, THERE WAS A SUDDEN LOSE OF POWER TO THE WHEELS (THE RPMS STARTED TO CLIMB, BUT THERE WAS NO POWER TO THE WHEELS). AFTER COMING TO A STOP, TRIED TO MOVE THE VAN IN ANY GEAR ( FORWARD, REVERSE OR ANY LOWER GEAR), IN ANY DIRECTION, BUT THERE WAS NO MOVEMENT. WHILE THERE WAS ONE SOUND AT THE LOSE OF POWER (A THUMP), THERE WAS NO WARNING SOUNDS, VIBRATIONS OR OTHER INDICATORS OF THIS COMING PROBLEM. TORQUE CONVERTER WAS REPLACED BY MAKER DEALERSHIP (AT OWNERS EXPENSE).

Mileage: 92,397

BOUGHT VAN WITH 68,000 MILES AND A WEEK LATER WITH 68,500 MILES THE VEHICLE LOST POWER WHILE DRIVING WITH NO WARNING...HAD TO REPLACE TRANSMISSION $2900.00.......I WOULD LIKE ALL OF THAT BACK....AND SO WOULD EVERYONE ELSE THAT HAS HAD THIS HAPPEN TO THEM....THANKS *TR

Mileage: 68,500

ON 3/5/11, MY HUSBAND, MYSELF, AND 2 OF OUR CHILDREN WERE TRAVELING UPHILL ON ROUTE 79 IN UPSTATE NY. SUDDENLY OUR 2004 FORD FREESTAR MINIVAN ACTED AS THOUGH IT WERE IN NEUTRAL. MY HUSBAND PUSHED ON THE GAS PEDAL, THE ENGINE REVVED, BUT THE CAR JUST WOULDN'T GO. WE HAD TO COAST BACKWARDS DOWN THE HILL AND INTO SOMEONE'S DRIVEWAY. FORTUNATELY, IT WAS THE DRIVEWAY OF A LOCAL MECHANIC WHO QUICKLY DIAGNOSED THE PROBLEM AS TRANSMISSION FAILURE. UPON RESEARCHING THIS ISSUE, I FOUND ON WWW. EDMUNDS.COM THAT HUNDREDS OF OTHERS HAD EXPERIENCED THE EXACT SAME PROBLEM AT ABOUT THE SAME MILEAGE (OURS IS APPROXIMATELY 72K). I WAS HOPING TO FIND THAT THIS WOULD BE A RECALL ISSUE, BUT APPARENTLY HUNDREDS OF COMPLAINTS JUST ISN'T ENOUGH. *TR

Mileage: 74,000

MY 2004 FORD FREESTAR HAD A CATASTROPHIC TRANSMISSION FAILURE WHILE I WAS ON THE FREEWAY WITH MY FAMILY IN THE CAR. MY CAR HAS ONLY 88K MILES AND GAVE ABSOLUTELY NO INDICATION OF ANYTHING MECHANICALLY WRONG PRIOR TO THE FAILURE. I HAVE SINCE LEARNED THAT THIS IS AN EXTREMELY COMMON PROBLEM FOR FORD FREESTAR OWNERS; I AM APPALLED THAT THE N.H.T.S.A. HAS DONE ABSOLUTELY NOTHING ABOUT THIS. FORD HAS MADE A LEMON WITH AN EXTREMELY DANGEROUS SAFETY ISSUE; WE WERE FORTUNATE TO HAVE MADE IT ACROSS FIVE LANES OF BUSY HIGHWAY BEFORE OUR CAR CAME TO A COMPLETE STOP. THIS IS UNACCEPTABLE. FORD NEEDS TO MAKE RESTITUTION TO ITS OWNERS. IT IS UNACCEPTABLE THAT YOU, THE ENTITY THAT IS SUPPOSED TO PROTECT CONSUMERS, IS DOING NOTHING. *TR

Mileage: 88,000

APRIL 2008. DRIVING HOME FROM SISTERS WEDDING IN CANADA TO NORTH CAROLINA. TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION, (97000 MILES). NEW TRANSMISSION INSTALL AT AAMCO IN MANCHESTER, CT. 65000 MILES LATER (NOVEMBER 2011) THAT TRANSMISSION FAILS. HAD IT CHECKED OUT AND WATER WAS GETTING INTO THE TRANSMISSION. NO VISIBLE SIGNS AS TO HOW. *TR

Mileage: 97,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ACCELERATING FROM A STOP LIGHT AT APPROXIMATELY 5 MPH THE CONTACT HEARD A CLANGING NOISE IN THE FRONT END OF THE VEHICLE AND THEN IT STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE SPLINE WAS STRIPPED AND THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,576 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 03/24/11*LJ THE DEALER FOUND THE TRANSMISSION PUMP SHAFT STRIPPED OUT OF PLACE. UPDATED 05/05/11*JB

Mileage: 82,576

DRIVING TO WORK THE TRANSMISSION IN 2004 FREESTAR WITH ONLY 78,000 MILES CATASTROPHICALLY FAILED WITHOUT ANY WARNING, STRANDING THE VEHICLE IN THE SOUTHBOUND LANE OF TRAFFIC ON A RURAL HIGHWAY CREATING TRAFFIC HAZARDS FOR MYSELF AND OTHER MOTORISTS. THE VEHICLE HAD TO BE TOWED TO A PRIVATE TRANSMISSION REPAIR SHOP FOR REPLACEMENT OF FAILED TRANSMISSION COMPONENTS AND A COMPLETE TRANSMISSION REBUILD. THE LOCAL FORD DEALER COULD NOT ACCOMMODATE REPAIRS BECAUSE THEY DID NOT HAVE THE NECESSARY PARTS AVAILABLE DUE TO "NATIONAL BACKORDER" OF THE PARTS. SEVERAL PHONE CALLS TO TRANSMISSION SHOPS AND A GOOGLE SEARCH REVEALED THAT THE 2004-7 FORD FREESTARS ARE WELL KNOWN FOR" SUDDEN CATASTROPHIC FAILURES" DUE TO INFERIOR TORQUE CONVERTERS, INPUT SHAFTS AND PUMPS. THIS IS CLEARLY A DESIGN DEFECT SINCE MOST AUTOMOBILES AND VANS IN THIS CLASS DO NOT HAVE HISTORIES OF LARGE NUMBERS OF SUDDEN FAILURES, ESPECIALLY AT SUCH LOW MILES. FORD NEEDS TO ACCEPT THIS DESIGN FLAW AND HONOR RECALL REPAIRS TO CUSTOMERS. *TR

Mileage: 78,000

WAS TRAVELING IN THE VEHICLE AND ALL OF A SUDDEN LOST ALL POWER TO THE TRANSMISSION. WAS VERY CONCERNING AS IT OCCURRED IN TRAFFIC AT HIGHWAY SPEEDS. *TR

Mileage: 95,000

2004 FORD FREESTAR TRANSMISSION FAILURE. FORD SERVICE MANAGER STATED A SUBSTANCE -APPEARS TO BE WATER-ENTER THROUGH TRANSAXLE VENT. VENT IS SUPPOSE TO BE COVER BY A COWL GRILLE PANEL. LOSS OF POWER WHILE DRIVING AND UNABLE TO SHIFT INTO ANY GEAR, ALTHOUGH ENGINE RUNNING. TRANSAXLE LIGHT CAME ON BACK IN JUNE 2010 TAKEN TO BANGOR, ME FORD, TRANSMISSION DRAINED, FLUSHED WITH BG FLUSH MACHINE AND REFILLED. FEB 17, 2011 TRANSAXLE LIGHT AGAIN CAME ON .WAS ABLE TO GET SAFELY BACK INTO DRIVEWAY WHEN ALL TRANSMISSION POWER LOSS. UNABLE TO SHIFT INTO ANY GEAR. TOWED TO FORD DEALERSHIP AGAIN IN NY WHERE I LIVE. AFTER TRANNY TORN DOWN ($450.00) FORD SERVICE MANAGER STATED A SUBSTANCE -APPEARS TO BE WATER-ENTER THROUGH TRANSAXLE VENT. VENT IS SUPPOSE TO BE COVER BY A COWL GRILLE PANEL. FOUND TSB06-04-10 REPORT THAT IDENTIFIED THAT WATER MAY LEAKE INTO PCM AND OR TRANSAXLE VENT IF THE PCM CONNECTOR COVER IS NOT PROPERLY SEATED AND ALLOWS WATER TO LEAK INTO THESE TWO AREAS. IN NOV.2006, I INCURRED A FAILURE OF THE PCM . THREE SCARY LOSS OF POWER ON A MAJOR HIGHWAY AND THREE ATTEMPTS TO FIX THE PROBLEM BEFORE FORD HOTLINE CONTACTED BY TECHNICIAN AND TSB BULLETIN USED TO INSTALL NEW PCM AND INSTALL COWL PANEL FIX DESCRIBED. THIS PANELS SEAL MAY HAVE FAILED ALLOWING WATER TO ENTER THE TRANSAXLE'S VENT. FORD'S CONSUMER'S 800 LINE REFUSED TO HELP AND DENIED ANY RESPONSIBILITY FOR REPAIRS AS DID MY WARRANTY COMPANY. THEY SAID THAT WATER INTRUSION ISN'T COVERED. FORD NEEDS TO RECALL THESE VEHICLES AS THERE IS A LARGE NUMBER OF COMPLAINTS (MANY THAT COULD HAVE ENDED IN TRAGEDY ON HIGHWAYS. ANY NUMBER OF GOOGLE SEARCHES WILL SHOW HUNDREDS OF COMPLAINTS. PLEASE NHTSA HELP US GET THESE VEHICLES RECALLED. REMEMBER THE DENIALS BY TOYOTA. THEY ARE PAYING FOR THAT FATAL ACCIDENT THAT KILLED A FAMILY OF 4. *TR

Mileage: 93,682

#1398 OF 1400 ANOTHER TRAN FAILS "DEATH TRAP" BY ALTON5 FEB 20, 2011 (1:31 PM) I HAVE A 2004 FREESTAR AND WAS TRAVELING ON A 5 LINE FREEWAY WHEN ALL THE SUDDEN THE TRAN LIGHT CAME ON. THE CAR LOST ALL POWER EVEN THE POWER STEERING. I WAS IN THE INSIDE LANE AND HAD TO COAST TO TRY AND MAKE IT OFF THE HIGHWAY CUTTING OFF TRAFFIC. I HAD MY 3 KIDS IN THE CAR AND WAS TERRIFIED AS WE ALMOST GOT SLAMMED IN TO TWICE SINCE I WAS COASTING AT 30 AND THE TRAFFIC WAS GOING 70. ONCE ON THE SIDE OF THE ROAD I TRIED TO START THE VAN AND NOTHING WORKED. HAD TO WALK WITH MY 3 GIRLS 2 MIKES ALONG SIDE THE HIGHWAY "AGAINST THE LAW" TO GET TO A PAY PHONE AND CALL AAA. HAD THE VAN TOWED TO A SHOP AND IT WILL COST ME $3000 TO FIX. FORD- SHAME ON YOU! YOU HAVE PUT A BIG BURDEN ON MY FAMILY AND PUT OUR LIVES AT RISK!!! - [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 90,000

DURING NORMAL OPERATION OF OUR 2004 FORD FREESTAR, THE VEHICLE CEASED MOVEMENT DUE TO A CATASTROPHIC FAILURE OF THE AUTOMATIC TRANSMISSION, REQUIRING REMOVAL AND REPLACEMENT OF THE TRANSMISSION AT APPROXIMATELY 75,000 MILES. THE MAINTENANCE GARAGE (A FORD DEALER) COULD NOT DETERMINE THE EXACT CAUSE OF THE FAILURE, BUT NOTED THE PRESENCE OF A SIGNIFICANT AMOUNT OF METAL SHAVINGS WITHIN THE FLUID EVACUATED FROM THE FAILED TRANSMISSION. *TR

Mileage: 75,000

2004 FORD FREESTAR TRANSMISSION FAILED. *TR

Mileage: 87,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN TRYING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT MOVE. THE CONTACT SHIFTED INTO A LOWER GEAR WHICH ALLOWED THE VEHICLE TO ACCELERATE SLOWLY BUT THE FAILURE OCCURRED AGAIN. THE VEHICLE MOVED FINE IN REVERSE BUT NOT IN THE DRIVE POSITION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 134,250.

Mileage: 134,250

I HAVE A 04 FORD FREESTAR THAT CONTINUES TO HAVE TRANSMISSION PROBLEMS. IT STARTED EARLY AROUND 40K. FMC SERVICE STATED 'JUST A LEAK'. REPEAT COMPLAINTS EQUALED 'NOTHING FOUND, ETC, ETC'. BEGINNING LAST YEAR IT WOULD LOSE POWER AND BACKFIRE WHILE THE TRANSMISSION WOULD NOT ENGAGE AND ALMOST CAUSED MY WIFE AND DAUGHTER TO BE BROADSIDED WHEN SHE TRIED TO PULL OUT IN TRAFFIC AND THE VAN DID NOT GO FORWARD. THE TRANSMISSION WOULD SLIP AND NOT ENGAGE TO SECOND GEAR. I TOOK IT TO AAMCO AND PAID $1800 TO HAVE IT FIXED. THEY SAID THEY HAD TO BASICALLY REPLACE EVERYTHING. NOW, A YEAR LATER AND IT IS DOING IT AGAIN, BUT THIS TIME BY NOT ENGAGING INTO SECOND GEAR, IT CAUSED A PERSON BEHIND ME TO GET HIT IN THE REAR BECAUSE HE THOUGHT I WOULD TURN AS A NORMAL CAR WOULD, BUT I COULDN'T ACCELERATE DUE TO THE TRANS. ADDITIONALLY NOW IT WILL SHUDDER, SHAKE AND LOSE POWER AT 40 TO 50 MPH. IT IS NOT EVEN DRIVABLE AS I TRIED TO GO OUT TO THE STORE TODAY AND IT MADE TERRIBLE NOISES AND SHOOK LIKE CRAZY WHEN PUT INTO REVERSE. TRIED TO GO UP MY DRIVEWAY AND IT SHOOK EVEN HARDER AND MADE TERRIBLE GRINDING NOISES IN DRIVE, 3RD AND 1ST GEAR. DOES NOT MATTER WHAT POSITION THE SHIFTER IS IN, IT HAS PROBLEMS. LOOKED AT THE DIP STICK FOR THE TRANS AND IT IS RUSTED SHOWING THAT OBVIOUSLY NOW SOME TYPE OF WATER IS IN THE SYSTEM TOO. I AM DISABLED AND ON A DISABILITY INCOME AND DO NOT HAVE THE FUNDS TO HAVE THIS REPAIRED AGAIN. FORD WILL DO NOTHING FOR IT UNLESS OF COURSE I WANT TO PAY TO HAVE IT REBUILT AT $4000. THIS VAN IS A DANGER TO ALL ON THE ROAD AND LUCKILY NO ONE HAS BEEN KILLED AS A RESULT OF IT NOT PULLING OUT INTO TRAFFIC AS IT SHOULD. PLEASE FORCE FORD TO BUY BACK THESE VANS AND REFUND THE EXPENSES OF PEOPLE WHO HAD TO PAY TO HAVE IT FIXED. FOR ME, IT LOOKS LIKE IT IS GOING TO BE A DOUBLE TROUBLE PROBLEM. I DO NOT KNOW WHAT TO DO, I KNOW IT WILL JUST BREAK DOWN AGAIN IF I DO HAVE IT FIXED. THE VAN NEEDS TO BE TAKEN TO A JUNK YARD AND CRUSHED TO SAVE LIVES. *TR

Mileage: 65,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS TRAVELING DOWN THE HIGHWAY WITH THE CRUISE CONTROL ACTIVATED AT 78 MPH UP A HILL, WHEN SUDDENLY, THE ENGINE BEGAN TO REV AND THE VEHICLE STARTED TO DECELERATE QUICKLY. THE CONTACT WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY WITH NO ACCELERATION BECAUSE THE TRANSMISSION HAD JUST SEEMED TO DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPON INSPECTION, IT WAS DETERMINED THE TRANSMISSION PUMP AND TORQUE CONVERTER HAD LITERALLY SHEARED OFF WITHOUT CAUSE. UPDATED 3/11/11 *CN UPDATED 04/29/11

Mileage: 97,300

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO HESITATE AS IF WERE RUNNING OUT OF GASOLINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR THE FAILURE. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE BEGAN ON JANUARY 25, 2011. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.

Mileage: 126,000

I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, JAN. 26,2011, I TRY TO MOVE MY VAN IN MY GARAGE, FOUND THE ENGINE STARTED NORMALLY, BUT THE VAN CANNOT MOVE.. THE GEAR LOOKED NOT FUNCTIONAL AT ALL. THE VAN WOULD NOT MOVE FORWARD AS WELL. I HAD MY MECHANIC TO TAKE A LOOK, AND HE INFORMED ME THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASED IT. SO, THIS IS WHAT WE PLAN TO DO. THE VAN ONLY HAS AROUND 83, 000 MILES ON IT!! I UNDERSTAND, AFTER DOING LOTS OF RESEARCH, THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND I AM INFURIATED THAT WE WILL HAVE TO COVER THE EXPENSE ASSOCIATED WITH THE REPAIRS! UNACCEPTABLE! SHAME ON FORD! I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR

Mileage: 83,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS ACCELERATING AT 30 MPH WHEN THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT WAS ABLE TO PUSH THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THE FAILURE WAS NOT FROM THE TIMING CHAIN BUT HE WAS UNABLE TO DETERMINE THE EXACT CAUSE OF FAILURE BECAUSE HE WAS UNABLE TO TAKE APART THE ENTIRE TRANSMISSION. THE TRANSMISSION WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 119,000.

Mileage: 119,000

AT HIGHWAY SPEED DRIVE TO TIRES WAS LOST. TORQUE CONVERTER MOTH VANES AND SPINDLE WERE DESTROYED UPON REMOVAL AND INSPECTION. *TR

Mileage: 74,652

ON DECEMBER 23, WE WERE DRIVING OUR 2004 FORD FREESTAR LIMITED, AND WHILE MAKING A LEFT HAND TURN ACROSS TRAFFIC, THE VEHICLE SIMPLY FELL OUT OF GEAR, AND THE RPMS INCREASED, THUS CAUSING THE VAN TO COAST TO A STOP. LUCKILY THE VAN WAS NOT IN A COLLISION DURING THE INCIDENT. AFTER BEING DIAGNOSED BY THE MECHANIC, IT WAS DETERMINED THAT THE SPLINES TO THE OUTPUT SHAFT (FEMALE SIDE) OF THE TORQUE CONVERTER WERE STRIPPED, THUS NOT DRIVING THE TRANSMISSION PUMP DUE TO LACK OF PRESSURE. AS THIS IS A KNOWN ISSUE, IT APPEARS THAT THE INITIAL MANUFACTURER OF THE PART HAD A METALLURGY FLAW AND THIS ISSUE SHOULD BE CORRECTED. THE REPAIRS TO THE VEHICLE WERE $2300 AND NOT COVERED BY FORD. *TR

Mileage: 81,550

WAS DRIVING HOME FROM SCHOOL WITH MY HUSBAND AND SON. APPROXIMATE SPEED WAS 40 MPH WHILE PRESSING GAS SLIGHTLY TO GO UP SMALL INCLINE MOTOR REVVED AS IF IT WAS IN NEUTRAL. VAN HAD NO POWER TO MOVE, NOT EVEN REVERSE. HAD TO HAD TOWED. MECHANIC STATES PUMP IN TRANSMISSION IS OUT AND TRANSMISSION IS COMPLETELY GONE. THERE WAS NO WARNING OR ANYTHING. IT WAS 12 DEGREES OUTSIDE WHEN WE WERE STRANDED. AFTER READING OTHER COMPLAINTS MY STORY SOUNDS THE SAME AS EVERYONE ELSE'S. THE COSTS NOT COUNTING LABOR TO FIX WILL BE APPROXIMATELY $2500.00. ALMOST EQUAL TO WHAT WE OWE. VERY FRUSTRATED WITH FORD- THIS NEEDS TO BE LOOKED INTO. *TR

Mileage: 150,000

FORD FREESTAR 2004- GOING DOWN HWY, ENGINE SUDDENLY REVVED LOUDLY THEN WE HAD NO GEARS WHATSO EVER. THE ENGINE WAS RUNNING FINE BUT COULDN'T PROPEL THE VEHICLE. MECHANIC TOLD US THIS IS A RECURRING PROBLEM WITH THIS MAKE/MODEL. *TR

Mileage: 94,461

MY WIFE WAS DRIVING 2004 FREESTAR VAN WHEN JUST PASS A INTERSECTION WHEN TRANSMISSION WENT OUT, SHE IS OK BUT, HAD TO REPLACE CONVERTER IN TRANSMISSION COST $838.34 ONLY 72925 MILES ON VAN THIS SHOULD NOT HAVE HAPPEN , I THINK FORD SHOULD RECALL THIS VAN. *TR

Mileage: 72,925

2004 FORD FREESTAR VAN. CONSUMER WRITES IN REGARDS TO TRANSMISSION PUMP FAILURE. *TGW THE CONSUMER STATED AS SHE WAS DRIVING, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE TRANSMISSION AND A TRANSMISSION SWITCH RANGE WAS REPLACED. *JB

I PURCHASED A 2004 FORD FREESTAR WITH 28,389 MILES ON 6/16/08. IN OCTOBER 2009 MY WIFE WAS DRIVING THE VAN AND WHEN SHE STOPPED AT A STOP SIGN & TRIED TO TURN ON THE NEXT ROAD, THE VAN WOULDN'T GO. THE VAN ACTED AS IF IT WERE IN NEUTRAL. THE VAN WAS STILL RUNNING BUT WOULDN'T GO IN TO ANY GEARS AT ALL. SHE CALLED ME & WE HAD TO HAVE THE VAN TOWED. WE HAD BOUGHT AN EXTENDED WARRANTY/INSURANCE POLICY ON THE CAR SO THE DEALERSHIP TOLD US WHICH TRANSMISSION SHOP TO HAVE THE VAN TOWED TO. WE TOOK THE VAN & AFTER ALMOST 2 WEEKS, THE VAN WAS REPAIRED. WE HAD TO PAY FOR A RENTAL CAR DURING THE TIME & PAY THE DEDUCTIBLE FOR THE WARRANTY/INSURANCE TO HAVE IT REPAIRED. THE REPAIR SHOP SAID THEY HAD TO PUT A REBUILT TRANSMISSION IN THE VEHICLE BECAUSE THE ONE IN IT HAD WATER. SIX MONTHS LATER, IN MAY 2010, THE TRANSMISSION DID THE EXACT SAME THING. WE CONTACTED THE REPAIR SHOP THAT HAD WORKED ON THE TRANSMISSION PREVIOUSLY SAID THE TRANSMISSION APPEARED TO HAVE WATER IN IT AND THE INSURANCE/WARRANTY WOULDN'T COVER IT. WE HAD TO TAKE THE VEHICLE TO ANOTHER SHOP FOR REPAIRS. WE TOOK IT TO A REPAIR SHOP IN OUR NEIGHBORHOOD THAT WE HAVE KNOWN THE OWNER FOR A LONG TIME & KNOW TO BE VERY TRUST WORTHY. HE LOOKED AT THE TRANSMISSION AS WELL & SAID SOME HOW THERE WAS WATER IN THE TRANSMISSION. HE HAD TO PUT ANOTHER TRANSMISSION IN THE VEHICLE ALSO. SINCE HE HAS PUT THE REBUILT TRANSMISSION IN THE VEHICLE, WE ARE STILL HAVING PROBLEMS. THE VAN DOES FINE UNTIL AFTER IT HAS BEEN DRIVEN FOR A FEW HOURS. IT SEEMS THE WARMER THE TRANSMISSION GETS, THE MORE IT BEGINS TO SHIFT HARD, START JERKING, & ACTS LIKE IT DOESN'T WANT TO GO. WE HAVE HAD 2 REBUILT TRANSMISSIONS PUT IN, HAD TO RENT A VEHICLE TWICE, HAD TO HAVE IT TOWED TWICE, STILL HAVE PAYMENTS FOR ANOTHER 3 YEARS, & AREN'T ANY BETTER OFF THAN WE WERE BEFORE THE VEHICLE WAS FIXED THE FIRST TIME. THE VEHICLE ONLY HAS 62, 173 MILES ON IT. I DON'T KNOW HOW A VEHICLE WITH SUCH LITTLE MILEAGE CAN HAVE THE SAME PROBLEM WITH 2 TRANSMISSIONS. *TR

Mileage: 51,887

TRANSMISSION WENT 82,000 MILES FOR FREESTAR 2004 COST FOR NEW TRANSMISSION $2400 WHICH I PAID. *TR

Mileage: 82,000

DURING NORMAL OPERATION OF THE VEHICLE, WITHOUT WARNING, THE VEHICLE LOST ALL POWER AS I PULLED OFF THE ROAD. FORD DIAGNOSED AND RECOMMENDED REPLACING THE TRANSMISSION. TRANSMISSION IS CURRENTLY BEING REBUILT BY AAMCO TRANSMISSIONS.

Mileage: 74,136

FORD TRANSMISSION IS SLIPPING OUT OF GEAR AT HIGHWAY SPEEDS. *TR

Mileage: 60,000

2004 FREESTAR- TRAVELING DOWN ROAD WHEN CAR'S ENGINE JUST STARTED REVVING AND CAR WOULD NOT GO FORWARD OR BACKWARDS- HAD TO CALL TOW TRUCK TO TOW US TO SHOP. THIS COULD HAVE BEEN EVEN WORSE IF WOULD HAVE HAPPENED ON HIGHWAY, OR IN BAD WEATHER- AS MY HUSBAND IS DISABLED UNABLE TO WALK VERY WELL!!! CAR DID NOT HAVE ALOT OF MILEAGE FOR THIS TO HAVE HAPPENED- VERY DISAPPOINTED WILL COST US OVER $2000 TO GET REPAIRED- VERY DIFFICULT ON A FIXED INCOME. HAVE OWNED MANY FORD VEHICLES AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. ALWAYS FELT A FORD WAS A VERY DEPENDABLE VEHICLE- QUESTIONING THAT NOW! *TR

Mileage: 87,000

I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, DECEMBER 22, 2010 I PROCEEDED TO BACK MY VAN INTO MY GARAGE AFTER RUNNING ERRANDS FOR THE DAY AND AFTER BACKING UP ABOUT A FOOT, THE VEHICLE CEASED MOVEMENT. IT WOULD NOT MOVE FORWARD AS WELL. I HAD MY LOCAL MECHANIC STOP BY MY HOME TO TAKE A LOOK, AND HE INFORMED MY HUSBAND AND I THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASED IT. SO, THIS IS WHAT WE PLAN TO DO. THE VAN ONLY HAS AROUND 60, 000 MILES ON IT!! I UNDERSTAND, AFTER DOING LOTS OF RESEARCH, THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND I AM INFURIATED THAT MY HUSBAND AND I WILL HAVE TO COVER THE EXPENSE ASSOCIATED WITH THE REPAIRS! UNACCEPTABLE! SHAME ON FORD! I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR

Mileage: 63,515

COMING INTO TOWN IN BUSY TRAFFIC, OUR VEHICLE SUDDENLY SLIPPED OUT OF GEAR AND THEN WOULD NOT SWITCH BACK INTO GEAR ABOVE 20MPH. WE WERE 30 MILES OR SO FROM HOME, SO WE WENT AT LOW SPEED OUT OF TOWN AND DOWN HIGHWAY CONTINUING TO SEE IF IT WOULD KICK INTO GEAR. IT DID NOT GO OVER 20 TO 25 MPH UNTIL ABOUT 10 MILES FROM HOME, WE STOPPED FOR GAS AND THEN WHEN WE STARTED UP AGAIN IT SHIFTED AS NORMAL INTO GEARS AS NEEDED FOR HIGHWAY TRAVEL. TOOK IT TO MECHANIC AND ENDED UP NEEDING NEW TRANSMISSION. A REBUILT ONE COST US ALMOST $3000. WOULD LOVE TO KNOW IF THIS WILL BE A RECALL AND OUR MONEY REFUNDED FROM FORD? *LN

Mileage: 106,000

MY 2004 FORD FREESTAR VAN TRANSMISSION SLIPS, HAVE REPLACED TRANNY FLUID AND FILTER, STILL HAVING THE SAME PROBLEM. EVENTUALY GOING TO HAVE TO REPLACE TRANNY. *LN

Mileage: 102,000

WHILE DRIVING APPROX. 70 MPH ON THE FREEWAY WITH OUT WARNING THE POWER TO THE WHEELS CEASED TO WORK. THE ENGINE WOULD REV UP BUT THERE WAS NO POWER GOING TO THE WHEELS. WE WERE ABLE TO COAST TO THE SIDE WHERE WE HAD TO BE TOWED. THE TORQUE CONVERTER HAD TO BE REPLACED AT A LARGE COST. THE FAILURE HAPPENED AT APPROX. 100,000 MILES. *TR

Mileage: 100,000

BOUGHT NEW, 2004 FORD FREESTAR MINIVAN. AT 60,000 MILES, MY WIFE AND DAUGHTER EXPERIENCED A SUDDEN LOSS OF POWER AND COASTED TO A STOP INTO A PARKING LOT. NO POWER IN ANY OF THE GEARS INCLUDING REVERSE. TOWED TO DEALERSHIP AND FOUND OUT THAT TORQUE CONVERTER PUMP SHAFT BROKE. HAD TO REPLACE TORQUE CONVERTER, PUMP AND PUMP SHAFT. COST OF $2125.00 TO REPAIR. THANKFULLY IT DID NOT HAPPEN ON THE HIGHWAY AT HIGH SPEEDS. CONSIDERING THE NUMBER OF REPORTED OCCURRENCES AT SUCH LOWER MILEAGE AND NATURE OF FAILURE, I WOULD LIKE TO SEE A REFUND OF THE REPAIR COSTS FROM FORD. THIS TYPE OF FAILURE SHOULD NOT BE THE BURDEN OF THE CONSUMER. *TR

Mileage: 60,000

2004 FORD FREESTAR ENGINE CONTROL MODULE COMPUTER DIE @ ABOUT 80000 MILES TRANMISSION FAIL AT ABOUT 65000 MILES DEFECTIVE OE CONFORMAL COATING IS REMOVED FROM THE ENTIRE ECM BOARD INCLUDING UNDERNEATH CHIPS AND REPLACED WITH UPGRADED CONFORMAL COATING; CORRECTS AN OE DESIGN FLAW AND ENSURE CHIPS WILL NOT LIFT FROM THE BOARD CAUSING THE UNIT TO FAIL. *TR

Mileage: 65,000

2004 FORD FREESTAR TRANSMISSION DIED AT 48,100 MILES. I WAS DRIVING AND ALL OF A SUDDEN THERE WAS A LOSS OF MOTIVE POWER. THE ENGINE WAS RUNNING WITH ABSOLUTELY NO ACCELERATION. I ALMOST GOT HIT BY A CAR BECAUSE THE MINI VAN STOP MOVING AT AN INTERSECTION. HAD THE 2004 FORD FREESTAR CHECKED AND THERE WAS WATER IN THE TRANSMISSION. NO RAIN, NO FLOOD. ONLY VERY COLD WEATHER. $4000 TO FIX AND EXTENDED WARRANTY DON'T WANT TO COVER. *TR

Mileage: 48,000

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR YESTERDAY WITH OUR 10 YEAR OLD SON IN THE CAR. AT SPEEDS AROUND 35-45 MPH, SHE FELT SOME SHUDDERING AS IF THE TRANSMISSION WAS "SHIFTING IN AND OUT OF GEARS". SHE WAS ABLE TO MAINTAIN CONTROL WHILE DRIVING AND DROVE THE CAR HOME AND PARKED IT FEARING THAT DRIVING IT FURTHER WOULD RESULT IN LOSING CONTROL AND ENDING UP IN A POTENTIALLY FATAL MOTOR VEHICLE CRASH. AT THIS POINT AND TIME, THE VEHICLE WILL NOT SHIFT INTO ANY GEAR WHICH AGAIN, THANKFULLY ENDED UP PARKED AT HOME AS OPPOSED TO WHAT COULD HAVE OCCURRED. WITH RESEARCH, I DISCOVERED THAT THIS LIKELY IS A MANUFACTURER DEFECT THAT RESULTS IN FAILED TRANSMISSIONS THAT FORD IS AWARE OF BUT HAS NOT ADDRESSED. MUST SOMEBODY DIE BEFORE THE ISSUE IS ADDRESSED? *TR

Mileage: 56,517

WE OWN A 2004 FORD FREESTAR WITH A 4.2L MOTOR. THANK GOD WE BOUGHT AN EXTENDED WARRANTY WHEN WE BOUGHT THE VEHICLE NEW IN OCTOBER 2004. AT APPROXIMATELY 55,000 MILES THE VEHICLE STOPPED SUDDENLY IN TRAFFIC AND NEEDED TO BE TOWED. THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. I HAD THE VAN TOWED TO RODMAN FORD IN FOXBORO MA WHERE I WAS TOLD THE TRANSMISSION FLUID WAS CONTAMINATED WITH WATER. THE WARRANTY COVERED THE ENTIRE REPAIR EXCEPT FOR A $50 DEDUCTIBLE, ALSO COVERED RENTAL AND THE TOW. GREAT, RIGHT. THE ONLY PROBLEM IS THAT AT 67,000 MILES THE SAME THING HAPPENED. SAME COVERAGE, PAID FOR THE WHOLE THING AGAIN. WELL HERE WE ARE AT 82,000 MILES (NO LONGER UNDER 75,000 COVERED UNDER WARRANTY) AND THE TRANNY GOES AGAIN. NOW THE LAST ONE WAS REPLACED LAST DECEMBER AT RODMAN FORD AGAIN. THEY ARE NOW TRYING TO TELL ME THAT THERE IS NO COVERAGE AND A NEW TRANNY IS GOING TO COST ME $3500 TO REPLACE. HUH? YOUR KIDDING RIGHT? THERE SEEMS TO BE ANOTHER ISSUE AT PLAY HERE. AFTER READING SOME INFO ON THE WEB, I SEE THERE ARE SEVERAL HUNDRED REPORTS OF THIS SAME THING HAPPENING IN THIS PARTICULAR VEHICLE. THERE IS AN E-MAIL ON LINE FROM STEPHEN MCHENRY OF THE NHTSA STATING THAT WATER HAS BEEN GETTING INTO THE PCM OR TRANSAXLE VENT. IF THIS IS A KNOWN PROBLEM THEN WHY IS FORD NOT FOLLOWING THE DETAILED REPAIR INSTRUCTIONS OUTLINED IN THIS E-MAIL. WHY DO THEY CONTINUE TO REPLACE TRANSMISSIONS SEVERAL TIME IN THESE VANS WHEN THEY KNOW THE CAUSE OF THE PROBLEM. ARE THE SERVICE DEPARTMENTS NOT BUSY ENOUGH AND ARE THEY TRYING TO CREATE REPEAT CUSTOMERS. I AM NOT GOING TO PAY A NICKEL TOWARD THIS REPAIR. I ALSO HAVE NOTICED SEVERAL ATTORNEYS SOLICITING CLIENTS ONLINE FOR CLASS ACTION SUITS TRYING TO GET THESE OTHER PEOPLE THEIR MONEY BACK FOR THE REPAIRS THAT FOR THEM WERE NOT COVERED BY AN EXTENDED WARRANTY. THANKS FOR YOUR TIME. *TR

Mileage: 82,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. SHE ATTEMPTED TO ACCELERATE FROM A STOP SIGN BUT THE VEHICLE HESITATED MOMENTARILY BEFORE ACCELERATING. THE VEHICLE PICKED UP SPEED TO APPROXIMATELY 45 MPH WHEN AND BEGAN TO LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPAIRED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000. THE VIN WAS UNAVAILABLE. UPDATED 01/11/11*LJ

Mileage: 129,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE BEGAN TO HESITATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 76,000.

Mileage: 76,000

MY WIFE WAS DRIVING OUR 2004 FREESTAR DOWN A BUSY ROAD AND SHE SAID IT MADE A REVVING NOISE AND THEN WOULD NOT MOVE. SHE COASTED TO THE SIDE OF THE ROAD AND THE VAN WOULD RUN BUT NOT MOVE. WE HAD TO HAVE IT TOWED. SHE HAD KIDS IN THE CAR. *TR

Mileage: 137,000

I REPLACED THE TORQUE CONVERTER AT 80,000 MILES IN JULY OF 2008. THE COST WAS $1,600. I WAS DRIVING DOWN A MAIN STREET IN OUR CITY AT AROUND 40 MPH WHEN THE CAR JUST ACTED LIKE IT WAS IN NEUTRAL. I HAD MY 7, 6 AND 3 YEAR OLD CHILDREN IN THE VAN ALONG WITH MY NIECE AND NEPHEW AND MY MOTHER. WE WERE LUCKY TO COAST INTO AN APARTMENT COMPLEX DRIVE (BLOCKING IT) AND WAITED OVER AN HOUR ON THE HOTTEST DAY OF THE YEAR FOR A TOW. NOW, 2 YEARS AND ONLY 40,000 MILES LATER, WE ARE REPLACING IT AGAIN. WE YELLED AND SCREAMED AND GOT THE PRICE DOWN TO $1,200, BUT WE SHOULDN'T HAVE TO PAY ONE CENT FOR THIS. FORD SHOULD BE ACCOUNTABLE FOR RIPPING PEOPLE OFF. *TR

Mileage: 40,000

11/26/2010: FORD FREESTAR 2004 MINIVAN DRIVING CITY STREET AT ABOUT 30 MPH LOST POWER. PULLED OVER TO SIDE OF STREET. VEHICLE WOULD NOT GO INTO DRIVE OR REVERSE, IF ATTEMPTED, ENGINE WOULD RACE. VEHICLE TOWED TO FORD DEALERSHIP - TORQUE CONVERTER IS SAID TO BE THE FAILURE. BILL EST TO BE $3,900 TO REPAIR TRANSMISSION. *TR UPDATED IVOQ 12/30/10

Mileage: 91,104

2004 FREESTAR LOST ALL POWER DRIVING HOME FROM ERRANDS IN RUSH HOUR TRAFFIC. THANK GOD TRAFFIC WAS ONLY GOING 35MPH. MY VEHICLE COASTED TO THE SIDE OF THE ROAD. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE LOSS OF POWER CAME FROM TRANSMISSION FAILURE ACCORDING TO FORD DEALER SHIP. VEHICLE ONLY HAS 80,000 MILES ON IT. LOOKS LIKE THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND FORD KNOWS IT. *TR

Mileage: 81,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STOPPED AT A TRAFFIC LIGHT AND WHEN THE ACCELERATOR WAS ENGAGED, THE RPMS INCREASED EXCESSIVELY BUT THE VEHICLE DID MOVE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE TORQUE CONVERTER IN THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 89000.

Mileage: 89,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.

Mileage: 62,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT MOVE BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TRANSMISSION PUMP WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Mileage: 110,000

TRANSMISSION WENT OUT WITHOUT ANY WARNING! LESS THAN 70,000 MILES. *TR

2004 FORD FREESTAR SEL TRANSMISSION PROBLEM. PROBLEMS WITH SHIFTING, NOT GOING INTO GEAR OR BANGING INTO GEAR, DARK FLUID(WHICH USUALLY MEANS BURNT OUT).SAME AS THE OTHER COMPLAINTS. DO NOT SEE A RECALL YET. *TR

Mileage: 146,018

TRAVELING EAST ON INTERSTATE 80 TOWARD LAKE TAHOE, ABOUT 70 MILES FROM HOME. RPMS SUDDENLY INCREASED WHILE LOSING FORWARD PROPULSION AND SPEED. PULLED OVER AND MUCH SMOKE WAS COMING FROM UNDER ENGINE. MYSELF, WIFE & 2 CHILDREN IN VEHICLE. LUCKILY WE HAVE AAA AND WERE RESCUED. WE ARE ORIGINAL OWNERS ON THIS REGULARLY, AND WELL MAINTAINED 2004 FREESTAR - AND IT HAS ONLY 61,000 MILES! EXPECT $3,000+ BILL TO FIX TRANSMISSION. *TR

Mileage: 61,000

NO EVENTS LEADING UP TO THE TRANSMISSION FAILING AT ABOUT 90,000 MILES ON THE HIGHWAY. $3500. REPAIR FOR RADIATOR AND FULL RE-BUILD OF TRANS. *TR

2004 FORD FREESTAR LTD, TOOK POSSESSION ON 7/6/2004 AND NOW HAVE 70K MILES. ITS USED FOR MY THREE MILE COMMUTE TO/FROM WORK, SOME LONGER DRIVES TO RELATIVES EVERY OTHER MONTH. ON 10/30/2010 EXPERIENCED TORQUE CONVERTER FAILURE. $1200 TO REPLACE THE TORQUE CONVERTER OR $2500 FOR A REBUILT TRANSMISSION. *TR

Mileage: 70,000

TRANSMISSION IN 2004 FORD FREESTAR FAILED WITHOUT WARNING IN FREEWAY TRAFFIC ENDANGERING MY SELF AND MY YOUNG GRANDCHILDREN. FORD IS AWARE OF TRANSMISSION DEFECTS AND IS CHOOSING NOT TO REMEDY THE PROBLEM. THIS IS PRESENTING A DANGER TO THE DRIVER/PASSENGERS OF SAID VEHICLE AND THE OTHER DRIVERS ON THE ROAD. *TR

Mileage: 87,420

1. NO EVENT LEADING UP TO FAILURE. 2. TRANSMISSION (ALL GEARS) FAILED WHILE TRAVELING ON HIGHWAY APPROACHING BUSY INTERSECTION. 3. TORQUE CONVERTER, FILTER KIT, FRONT SEAL REPLACED BY CERTIFIED TRANSMISSION COMPANY. VEHICLE OPERATED FOR 35 DAYS, AND THEN THE TRANSMISSION FAILED AGAIN WHILE TRAVELING UP A STREET INCLINE WITHIN CITY ALMOST CAUSING A CRASH. OLD TORQUE CONVERTER NOT AVAILABLE. THE TRANSMISSION ON THIS VEHICLE HAS SEVERE DEFECTS AND MUST BE RECALLED! *TR

Mileage: 108,985

OUR 2004 FORD FREESTAR'S TRANSMISSION LOCKED UP WHILE DRIVING AND WE LOST FORWARD ACCELERATION. THE VEHICLE HAS 100,213 MILES ON IT. *TR

Mileage: 100,213

VAN SUDDENLY LOST TRANSMISSION POWER WHEN ACCELERATING. NO WARNING LIGHTS, NO NOTHING. TURNED A CORNER ACCELERATED AND THEN SLOWLY SLOWED TO COMPLETE STOP. NO GEARS NOT EVEN REVERSE. VAN HAS RUN ROUGH IN RAIN FOR A WHILE. HAVE HAD IT TUNED UP TO NO AVAIL. NARROWLY AVOIDED BEING REAR ENDED WHEN THIS HAPPENED. *TR

Mileage: 104,000

MY VAN WHILE GOING UP AN INCLINE WOULD NOT MOVE. I PULLED OVER AND PUT IT IN PARK. FROM THERE IT WOULD NOT MOVE. I COULD GO INTO DRIVE AND REVERSE,BUT IT DID NOTHING. I HAD IT TOWED TO A SHOP AND WAS TOLD IT WAS THE TRANSMISSION. THE MECHANIC TOOK IT APART AND FOUND A PROBLEM WITH THE TORQUE CONVERTER. IT WAS SHATTERED. I HAD TO PAY AROUND 1850 WITH TOW. THANK GOD THAT NO ONE WAS HURT,BUT THEY COULD HAVE BEEN. *TR

Mileage: 10,108

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE IN REVERSE OR PUT IT IN DRIVE. THE VEHICLE WOULD NOT RESPOND. THE DEALER WAS INFORMED OF THE FAILURE AND THEY ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED AT OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 72,516. UPDATED 12/29/10 *BF UPDATED 01/04/11*JB

Mileage: 72,516

I DROVE MY FORD 2004 FREESTAR TO CHURCH ON SATURDAY ABOUT 15 MILES FROM HOME. AFTER FINISHING SERVICES, I COULD NOT TAKE THE FAMILY HOME BECAUSE THE VAN REFUSE TO MOVE WITHOUT ANY WARNING, AND NONE OF THE GEAR SELECTION ENGAGED. I CALLED TECHNICIAN TO CHECK, AND I WAS TOLD THE TRANSMISSION FAILED AT 83,000 MILE JUST LIKE THAT. I CHECKED THE COMPLAINTS ABOUT THIS PROBLEM, AND IT WAS ASTRONOMICALLY STONING. MY EXPENSES FOR REPAIRING THIS IS ESTIMATED @ $2,250.00. I THANK GOD IT HAPPENED IN THE CHURCH PREMISES. FORD AUTHORITIES ARE NOT GOING TO HELP EITHER, AND I DO NOT KNOW WHAT TO DO. IT IS ABSURD FOR ALL THIS PROBLEM IN A VAN THAT CONVEYS THE WHOLE FAMILY. WHAT A SHAME! *TR

Mileage: 83,000

2004 FORD FREESTAR. WHILE LEAVING A PARKING LOT, THE VAN HAD TROUBLE FINDING REVERSE. AFTER GETTING BACKED UP ENOUGH TO TURN OUT GOING FORWARD, MY WIFE EXPERIENCED HIGH REVVING, JERKY MOVEMENTS GOING FORWARD UNTIL THE VAN WOULDN'T MOVE ANYMORE. I HAD TO CALL MY MOTHER TO WATCH THE KIDS WHILE I WENT TO MY WIFE AND GAVE HER THE TRUCK WHILE I STAYED AND HAD THE VAN TOWED TO MY INDEPENDENT MECHANIC. ALL THIS HAPPENED WITH NO WARNING. HE THEN HAD IT TAKEN TO HIS TRANSMISSION SPECIALIST, WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED. THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REBUILT AND IT ALSO NEEDED A NEW TRANSMISSION RANGE SENSOR. THE VEHICLE ONLY HAD 80,586KM AND WAS PURCHASED FROM A FORD DEALER WITH 56,605 KM ON IT. *TR

Mileage: 80,586

WHILE DRIVING IN A RESIDENTIAL AREA OUR 2004 FORD FREESTAR THE VEHICLE SUDDENLY LOST ALL DRIVER POWER. I HAD TO COAST TO A SAFE SPOT ON THE SIDE OF THE ROAD. THE VEHICLE COULD NOT BE PUT INTO ANY GEAR AND HAD TO BE TOWED. WE ARE FACING A $3200.00 REPAIR BILL TO HAVE THE TRANSMISSION REPLACED. THE VEHICLE HAS BEEN WELL MAINTAINED AND HAD LESS THAN 80,000 MILES LOGGED. THE VEHICLE HAD RECENTLY BEEN IN FOR THE 70,000 MILE CHECK-UP, AT WHICH NO PROBLEMS WERE DETECTED. *TR

Mileage: 80,000

ON SEPT 28, 2010 MY 2004 FORD FREESTAR SUDDENLY AND WITH ZERO WARNING STOPPED 'PULLING'. WAS IN PASSING LANE OF 4 LANE HIGHWAY GOING 60MPH AND WE BARELY AVOIDED BEING RUN OVER AND KILLED OR SERIOUSLY INJURED ( A LESS EXPERIENCED DRIVER WOULD NOT HAVE SURVIVED I AM SURE). FORD CERTIFIED GARAGE LATER TOLD US THE TORQUE CONVERTER HAD BASICALLY 'EXPLODED' AND TRANSMISSION WAS RUINED. REPAIR QUOTED AT $3961.82 CENTS. FORCED TO PURCHASE NEW VEHICLE AS WE WERE STRANDED 2 HOURS FROM HOME AND COULD NOT JUSTIFY SPENDING THAT MUCH FOR A $6,000. BOOK VALUE VEHICLE, PLUS WOULD NEVER TRUST REPLACEMENT OF TRANSMISSION WITH SAME FAULTY SYSTEM. RECEIVED ZERO HELP FROM FORD, AND RECEIVED ZERO TRADE IN VALUE ON FREESTAR. 89,030 MILES ON FREESTAR PLUS I HAD INSTALLED ALL NEW BRAKE SYSTEM, NEW BATTERY, 4 NEW TIRES, NEW FUEL FILTER, NEW POINTS, AND A CERTIFIED FORD GARAGE TUNE UP IN SUMMER OF 2010. *TR

Mileage: 89,030

ON SEPTEMBER 29, 2010, I WAS DRIVING WITH MY WIFE AND THREE CHILDREN ON I-75 AT 70 MPH (SPEED LIMIT). THERE WAS A SLIGHT REV IN THE ENGINE AND THEN ALL POWER TO THE WHEELS WAS GONE, LEAVING ME IN THE MIDDLE LANE OF VERY HEAVY AND FAST MOVING TRAFFIC. WE BARELY AVOIDED GETTING REAR ENDED BY A LARGE SEMI AND FEEL FORTUNATE THAT I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, BOTH MYSELF AND MY WIFE WERE TERRIFIED FOR THE SAFETY OF OUR CHILDREN. BEING FAR AWAY FROM HOME, STRANDED IN UNFAMILIAR TERRITORY WE WERE AT THE MERCY OF THE TOW TRUCK DRIVER AND THE LOCAL MECHANIC. UPON INSPECTING THE VEHICLE THE MECHANIC STATED THE TRANSMISSION WAS GONE AND THAT THIS WAS A VERY COMMON PROBLEM WITH THIS VEHICLE AND IT WOULD COST $3,000 TO FIX. MANY HOURS LATER, AFTER FINALLY GETTING MY TIRED AND WEARY FAMILY HOME, I RESEARCHED THIS PROBLEM ON LINE AND WAS ABSOLUTELY APPALLED TO SEE SO MANY COMPLAINTS AND THE FACT NO ACTION HAS BEEN TAKEN BY FORD OR THE NHTSA TO CORRECT OR EVEN COMMUNICATE THIS PROBLEM TO THE CONSUMERS UNLUCKY ENOUGH TO OWN THIS VEHICLE. I SERIOUSLY CAN NOT BELIEVE THAT SO MANY PEOPLE HAVE BEEN PUT IN THIS EXTREMELY DANGEROUS SITUATION AND NOTHING IN BEING DONE, HAS THE IMPORTANCE OF HUMAN LIFE BECOME THAT INSIGNIFICANT? *TR

Mileage: 68,000

I WAS DRIVING MY 2004 FORD FREESTAR WITHOUT ANY PRIOR PROBLEMS, GOING ABOUT 40 MPH AND IT JUST STARTED REVVING UP AND LOST POWER. I WAS LUCKY IT WASN'T HIT FROM BEHIND AND WAS ABLE TO TURN INTO A PARKING LOT AND PARK. IT HASN'T MOVED SINCE. WAITING FOR TRANSMISSION BUSINESS TO OPEN TO GET QUOTES. I KNOW WHAT THE PROBLEM IS THOUGH, THE TORQUE CONVERTER. *TR

Mileage: 89,689

PUT VAN INTO REVERSE AND BACKED UP BUT THEN WHEN I PUT INTO DRIVE, IT WOULD NOT ENGAGE. TOOK VAN IN FOR REPAIR - REQUIRED TRANSMISSION REBUILDING. *TR

Mileage: 45,100

2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING IN I-85 IN ATLANTA. *TR

Mileage: 110,000

WHILE 2000 MILES FROM HOME, TRANSMISSION SUDDENLY FAILED WITHOUT WARNING ,(52,000 ORIGINAL ML.)IN OUR 2004 FORD FREESTAR VAN WHILE SITTING @A BUSY CALIFORNIA 4 LANE INTERSECTION. AS CARS SPED BY ON ALL SIDES, WE HAD TO MANUALLY PUSH VEHICLE THROUGH THE INTERSECTION PUTTING OURSELVES IN DANGEROUS,SCARY SITUATION. THE RESULTS ARE A COMPLETE TRANSMISSION FAILURE REQUIRING NEW REPLACEMENT AT A COST OF $3500.00 FOR PARTS AND LABOR. 7 DAY DELAY TO RETURNING HOME AS VEHICLE SITS IN THE SHOP WAITING FOR PARTS ORDERED. STRANDED 2000 MLS FR HOME WITH NO VEHICLE. *TR

Mileage: 52,543

BOUGHT 2004 FREESTAR USED AND HAVE HAD IT FOR ALMOST 2 YEARS WITH NO PROBLEMS. WHILE TRAVELING, I STOPPED AT AN INTERSECTION. UPON ACCELERATION, THE VAN WENT ABOUT 10 YARDS AND FAILED TO GO ANY FURTHER. I HAD TO COAST ACROSS ONCOMING TRAFFIC INTO THE CONVENIENCE STORE PARKING LOT WHERE THE VAN HAS SAT OVERNIGHT. THE VAN WILL HAVE TO BE TOWED TO MY MECHANIC'S SHOP. THERE ARE NUMEROUS POSTS REGARDING THIS SAME COMPLAINT. WHEN IS FORD GOING TO DO A RECALL!!!! THIS IS ABSOLUTELY RIDICULOUS. IT IS TIME FOR FORD TO STEP UP AND CORRECT THIS BEFORE SOMEBODY GETS KILLED AND THEY REALLY HAVE A LAWSUIT ON THEIR HANDS! *TR

Mileage: 64,000

I BOUGHT THE VEHICLE USED IN 2008. WHEN TRAVELING AT APPROXIMATELY 60-70 MPH THE VEHICLE WILL SUDDENLY JERK AS IF IT'S TURNED OFF AND BACK ON. THIS OCCURS 2-3 TIMES ON EVERY HIGHWAY TRIP OF 15-20 MILES. THIS ALSO HAPPENS ON SHORTER TRIPS 2-3 TIMES A WEEK. WHEN I START THE VEHICLE THE RADIO AUTOMATICALLY TURNS ON AND RESETS THE STATIONS AND DIGITAL CLOCK. THE BATTERY SEEMS TO HAVE TROUBLE KEEPING A CHARGE. OVERNIGHT THE BATTERY MAY WEAKEN AND THE VEHICLE WILL FAIL TO START. AFTER THE FAILED START ALL THE NEEDLES ON THE CONTROL PANEL DIALS WILL VIBRATE AND CREATE A "CLICKING/TICKING" NOISE WHICH ENDS AFTER 3-6 SECONDS. SUBSEQUENTLY, A JUMP-START IS REQUIRED TO START THE VEHICLE. I CANNOT AFFORD EXPENSIVE DIAGNOSTICS SO I SIMPLY KEEP JUMPER CABLES HANDY AND PLAN AROUND TRIPS THAT MAY LEAVE US STRANDED WITHOUT ASSISTANCE. I HAVE MAINTAINED ROUTINE SERVICE LIKE OIL/FLUID CHANGES AND HAVE NOT HAD ANY REPORTS ON A DEFECTIVE BATTERY. ALL INDICATIONS POINT TO A DEFECTIVE PCM (POWERTRAIN CONTROL MODULE). I'VE DONE SOME PERSONAL RESEARCH AND FOUND THIS TO BE AN UNDERLYING PROBLEM FOR MANY ISSUES AFFECTING THE 2004 FORD FREESTAR MINIVANS. THIS PROBLEM HAS NOT BEEN FIXED. DUE TO THE PROJECTED COST ESTIMATES OF MORE THAN $1000 TO DIAGNOSE AND RESOLVE, I CANNOT AFFORD TO HAVE A MECHANIC WORK ON IT. *TR

Mileage: 65,000

SLOWED DOWN WHILE DRIVING ON INTERSTATE, WENT TO ACCELERATE OFF OF INTERSTATE, AND NOTHING. NO FORWARD OR REVERSE GEARS, AND I ROLLED OUT INTO THE ROAD WITH NO WAY TO PICK UP SPEED. HAD TRANSMISSION LOOKED AT, AND TORQUE CONVERTER WAS BAD. SEARCHED THE INTERNET, AND FOUND OUT THAT NO ONE SHOULD OWN ONE OF THESE VEHICLES, AS ITS A COMMON, AND DANGEROUS SITUATION, NOT BEING ABLE TO ACCELERATE OUT OF A SITUATION. *TR

Mileage: 86,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT 45MPH HE ATTEMPTED TO PASS A VEHICLE AND HIS VEHICLE DIDNT MOVED FORWARD, INSTEAD IT REVERSED. THE VEHICLE WAS TOWED TO THE DEALER.THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE TRANSMISSION. THE DEALER ADVISED THEY COULD REPLACE SOME PARTS ON THE TRANSMISSION, THE VALVE BODY, THE PUMP SHAFT,AND THE CONVERTER, OR REPLACE THE ENTIRE TRANSMISSION.THE TRANSMISSION WILL BE REPLACED. THE MANUFACTURER WAS CONTACTED, THEY ADVISED THE CONTACT HE WILL RECEIVED A CALL BACK FROM AN ENGINEER. THE FAILURE AND THE CURRENT MILEAGE WERE 76,634.

Mileage: 76,634

THE TORQUE CONVERTER WENT OUT WHEN WE WERE DRIVING DOWN THE INTERSTATE IN JUNE 2008. WE HAD THE TORQUE CONVERTER REPLACED, NOT UNDER WARRANTY, ONLY TO HAVE THE SAME THING HAPPEN AGAIN IN JUNE 2009. AGAIN WE HAD THE TORQUE CONVERTER REPLACED, NO LONGER UNDER WARRANTY. IN SEPT 2010 THE CHECK TRANSAXEL LIGHT CAME ON. AFTER TAKING IT TO THE FORD DEALERSHIP WE HAVE BEEN TOLD THAT IT IS THE TORQUE CONVERTER AGAIN & THEY CAN'T EXPLAIN WHY THIS KEEPS HAPPENING (3RD TIME IN 26 MONTHS). THEIR SUGGESTION WAS TO REPLACE THE TRANSMISSION! *TR

Mileage: 80,000

BOUGHT A 2004 FORD FREESTAR WITH 25,000 MILES ON IT. DROVE FINE UNTIL 86,000 MILES WHEN WITHOUT WARNING AND AT 55 MPH THE TRANSMISSION JUST WENT OUT AND HAD TO COAST TO THE EDGE OF THE HIGHWAY. HAD THE VEHICLE TOWED TO TRANSMISSION SHOP AND PAID 1,800.00 TO HAVE IT OVERHAULED. THEN 70,000 MILES LATER IT WENT OUT AGAIN, ONLY THIS TIME IT WAS IN THE DRIVEWAY. I WAS TOLD IT WAS THE TORQUE CONVERTER AND 600.00 LATER IT WAS REPLACED. THEN ABOUT 3000 MILES LATER THE TRANSMISSION AGAIN WENT OUT ON THE HIGHWAY AND I COASTED TO A STOP AND HAD IT TOWED AND AGAIN WAS TOLD IT WAS A COMPLETE OVERHAUL NEEDED. TOLD THAT THERE WAS WATER IN THE TRANSMISSION. PAID 1,800.00 AGAIN AND ABOUT 1500 MILES LATER HAVING HARD SHIFTING ISSUES AND THE MECHANIC CANNOT FIGURE IT OUT. SAYS THAT HE HAS GONE THROUGH THE TRANSMISSION AND IT IS GOOD. BUT STILL HARD SHIFTS AND TRANSAXLE LIGHT FLASHES. *TR

Mileage: 86,000

WE WERE DRIVING ON THE HIGHWAY WHEN OUR 2004 FORD FREESTAR DIED. FORTUNATLEY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE CAR STOPPED COASTING, BUT MY WIFE AND I AND OU4 4 YOUNG CHILDREN WERE STRANDED ON THE SIDE OF A VERY BUSY HIGHWAY FOR 45 MINUTES. I WAS TOLD THE TRANSMISSION IS SHOT AND IT WOULD COST 3,000 TO REPAIR. MYU BROTHER-IN-LAW IS A MECAHNIC AND SAID THIS IS AN ONGOING PROBLEM WITH THE FREESTAR FOR SOME TIME. WHY NO RECALL THEN?TRANSMISSION. *TR

Mileage: 110,000

2004 FORD FREESTAR TRANSMISSION FAILURE. MILEAGE AT AROUND 69000. WHILE ON AN ENTRANCE RAMP TO HIGHWAY, TRANSMISSION TOTALLY FAILED. HAD TO QUICKLY PULL OVER TO AVOID GETTING REARENDED. HAD VEHICLE TOWED TO DEALERSHIP. TORQUE CONVERTER HAD GONE OUT. VEHICLE WAS USED AS FAMILY PASSENGER VAN, NEVER TOWED ANYTHING AND HAD CURRENT MAINTENANCE. ONLY GRATEFUL WIFE AND FAMILY WAS NOT OPERATING VEHICLE AT THE TIME. PLEASE LOOK INTO THIS AS I UNDERSTAND MANY PEOPLE HAVE HAD PROBLEMS WITH THIS PART BEING DEFECTIVE. THANK YOU *TR

Mileage: 69,000

I BOUGHT A 2004 FORD FREESTAR VAN AND THREE WEEKS AFTER I BOUGHT IT WHILE DRIVING DOWN THE ROAD I WENT TO ACCELERATE AND THE VAN JUST REVVED, COME TO FIND OUT THE TRANSMISSION HAS WENT OUT AND NOW WE HAVE BEEN WITHOUT A CAR SINCE FEBRUARY OF 2010 AND WE HAVE THREE SMALL CHILDREN AND I WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS DEFECT IN THE VAN. *TR

Mileage: 139,000

MY 2004 FORD FREESTAR WAS JUST IN FOR SERVICE 2 DAYS AGO THEY SAID EVERYTHING WAS GOOD MY WIFE GOT IN THE VAN TODAY TO GO TO WORK SHE MADE IT TO THE THRUWAY AND THE VAN LOST TOTAL POWER THE ENGINE DID NOT SHUT OFF BUT THE TRANSMISSION JUST STOPPED WORKING SHE WAS LUCKY ENOUGH TO BE ABLE TO COAST OVER TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED OVER TO OUR LOCAL FORD DEALER AND THEY TOLD ME THAT THE TORQUE CONVERTER OUTPUT SHAFT WAS SHOT AND I NEEDED A TRANSMISSION OVERHAUL I DO NOT THINK THIS IS FAIR WITH THE VAN ONLY HAVING 69,000 MILES ON IT AND I FOLLOW ALL THE MAINTENANCE ON THE CAR. NOW I AM OUT $3000.00 I HAVE NEVER ABUSED THE CAR OR USED IT FOR TOWING. SO I WANT TO FILE A COMPLAINT THERE WAS NO SIGN OF SOMETHING GOING WRONG THE CAR THE DAY BEFORE RAN FINE. *TR

Mileage: 69,000

I HAVE A 2004 FORD FREESTAR. I WAS HEADING TO ATLANTA,MY VAN STOPPED IN THE MIDDLE OF THE INTERSTATE CALLED TOW TRUCK TOOK IT TO THE REPAIR SHOP,GUY SAID IT WAS MY TORQUE CONVERTER IT WAS GOING TO COST ME $1500.00,I DIDN'T HAVE THE MONEY TO FIX IT SO MY DAD GOT A CAR TRANSPORTER PICKED ME UP AND TOOK ME 8 HOURS BACK HOME TO FLORIDA. *TR

Mileage: 120,000

WHILE ON INTERSTATE HWY, TRANSMISSION GAVE OUT. LUCKILY I WAS IN THE RIGHT LANE OF THREE LANE INTERSTATE. HAD TO HAVE TRANSMISSION REPLACED. *TR

Mileage: 82,000

I OWN A 2004 FORD FREESTAR. IN APRIL 2010 WITH JUST OVER 70K MILES THE ENTIRE TRANSMISSION FAILED. THE VEHICLE SUDDENLY LOST ALL POWER AFTER MAKING A LOUD HIGH PITCHED NOISE. THE ENGINE WOULD START BUT WOULD NOT GO INTO GEAR. THIS RESULTED IN THE ENTIRE TRANSMISSION HAVING TO BE REPLACED AT THE COST OF $2800. *TR

Mileage: 70,500

WHILE DRIVING ON THE HIGHWAY THE ENGINE RPM RAISED AND THE VEHICLE LOST POWER. AFTER GETTING TO THE SIDE OF THE ROAD THE VEHICLE HAD NO TRANSMISSION ENGAGEMENT. NO REVERSE AND NO FORWARD GEARS. EVERYTHING HAPPENED ALL OF A SUDDEN AND WITHOUT ANY WARNING. *TR

Mileage: 88,100

START VEHICLE, IT DIES. AGAIN I START IT, REV. THE ENGINE AND MANAGE TO KEEP IT GOING SO I PULL OUT OF DRIVEWAY AND IT DIES WHILE I AM DRIVING. FROM THE INFO. I GATHER IT IS THE TORQUE CONVERTER. THE SAME PROBLEM HAPPENED TO ME 3 MONTHS AGO AND WE THOUGHT IT WAS SOLVED. I AM NOW READING THIS IS COMMON OCCURRENCE. I CONTACTED FORD AND THEY TOLD ME THERE HAVE BEEN NO REPORTS OF SUCH THINGS HAPPENING. NO "PROGRAMS" CREATED(ONGOING COMPLAINTS TO ADDRESS THE PROBLEMS) OR RECALLS IN REGARDS TO THE TRANSMISSION OR TORQUE. I HAVE TWO KIDS AND BOTH TIMES THEY WERE IN THE VEHICLE WITH ME. I AM THANKFUL WE WEREN'T HURT. I CANNOT BELIEVE FORD IS NOT TAKING ANY OWNERSHIP IN THIS PROBLEM!! *TR

Mileage: 157,516

DRIVING ON HIGHWAY AND LOST POWER PULLED OVER ONCE THE VEHICLE COOLED DOWN I GOT TO MY DESTINATION. TOOK IT IN TO FORD AND IT'S THE TORQUE CONVERTER. 114,000 KLMS ON VAN. I'VE HEARD THIS IS VERY COMMON. *TR

Mileage: 114,000

WE HAVE A 2004 FORD FREESTAR MINIVAN. LAST NIGHT, WITHOUT ANY WARNING, WHEN WE TRIED TO ACCELERATE THE CAR FROM A SLOWING POSITION, THE RPM REVVED AND THE ENGINE ROARED, BUT NO MOVEMENT. IT WAS AS IF THE VAN HAD POPPED OUT OF GEAR. WE WERE ABLE TO USE THE SPEED THAT WE STILL HAD TO MANEUVER OFF OF THE ROAD AND INTO A YARD. WHEN WE WERE TOWED, WE WERE TOLD THAT THESE VANS HAD A LONG LIST OF COMPLAINTS REGARDING THE TORQUE CONVERTER AND TRANSMISSION. I AM HAVING IT TOWED TODAY TO START THE PROCESS OF DETERMINING THE EXACT ISSUE AND HAVE IT REPAIRED. AFTER SEEING ALL THE COMPLAINTS ONLINE OF OTHER OWNERS, I FELT COMPELLED TO ALSO ADD MINE TO THE LIST. THIS APPEARS TO BE AN ISSUE THAT FORD NEEDS TO ADDRESS BEFORE SOMEONE IS KILLED FROM THIS HAPPENING. *TR

Mileage: 107,000

2004 FORD FREESTAR TRANSMISSION JUST DIED WHILE DRIVING ON THE HIGHWAY AT 60 MPH. THERE WAS NO WARNING. THE VEHICLE IS CURRENTLY IN THE MECHANIC SHOP BEING REPAIRED. THIS OCCURRED IN NEW YORK CITY. *TR

Mileage: 53,000

I WAS DRIVING YESTERDAY AND ALL OF A SUDDEN MY 2004 FORD FREESTAR SEL LOST POWER, TRANSMISSION WOULD NOT ENGAGE. I WAS LUCKY TO MOVE TO THE RIGHT-HAND SIDE OF THE ROAD AND WAS ABLE TO GET AWAY FROM HEAVY TRAFFIC. THIS IS A DANGEROUS AND AWFUL SITUATION, SOMEONE CAN GET RUN-OVER OR GET INJURED WHEN YOU LOSE MOBILITY IN A HIGHWAY. MY ENGINE IS FUNCTIONING WELL; TRANSMISSION IS DEAD.... *TR

Mileage: 80,000

TRANSMISSION IS STARTING TO SLIP. I READ THOUSANDS AND THOUSANDS OF COMPLAINTS REGARDING THIS CAR AND TRANSMISSION PROBLEMS, YET FORD REFUSED TO TAKE ANY RESPONSIBILITY. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE DECELERATED AND STOPPED AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. THE VIN WAS UNAVAILABLE.

Mileage: 62,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS SUDDENLY INCREASED, THE ACCELERATOR PEDAL DEPRESSED TO THE FLOORBOARD AND THE VEHICLE SUDDENLY DECELERATED. SHE WAS ABLE TO EXIT THE FREEWAY AND THE VEHICLE CONTINUED SLOWING DOWN UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE CENTER WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER HAD EXPLODED INTO LITTLE PIECES. THE VEHICLE WAS REPAIRED AT THAT TIME. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE BEGAN "STUTTERING" WHILE SHE WAS DRIVING AT 50 MPH. SHE TOOK IT TO THE REPAIR SHOP WHERE IT WAS AT THE TIME OF THE COMPLAINT AWAITING DIAGNOSIS. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 114,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 02/10/11 *BF UPDATED 04/21/11

Mileage: 105,000

2004 FORD FREESTAR W/89,000 MILES HAD TORQUE CONVERTER /TRANSMISSION FAILURE AT 65MPH ON MAJOR HIGHWAY WITH NO ADVANCE WARNING. *TR

Mileage: 89,000

TRAVELING WITH MY 3 CHILDREN IN MY FORD FREESTAR 2004 MINIVAN (~70K MILES ON IT) AT FREEWAY SPEEDS AND LOST ALL MOTIVE POWER TO THE WHEELS. ENGINE RUNNING FINE, BUT NO APPARENT CONNECTION TO THE WHEELS- AS IF ENGINE POWER BECAME UNPLUGGED FROM WHEELS. WAS ABLE TO COAST TO SHOULDER AND STOP VEHICLE. TESTED ALL GEARS, NO FORWARD OR REVERSE GEARS TESTED WOULD MOVE THE VEHICLE. NEEDED TO CALL FOR TOW AND RENTAL VEHICLE. FORD DEALERSHIP REMOVED TRANSMISSION ASSEMBLY AND THEY SAID THE FINS OF THE TORQUE CONVERTER HAD STRIPPED OUT AND WOULD NOT PUMP TRANSMISSION FLUID. THEY HAD TO REPLACE THE TORQUE CONVERTER FOR TOTAL COST OF $1400. *TR

Mileage: 70,892

MY FORD FREESTAR 2004 HAD COMPLETE MOBILITY FAILURE IN INTERSECTION,WAS SAID TO HAVE BAD TRANSMISSION WAS REPLACED PROBLEMS OF MOTOR FAILURE CONTINUED HAD TOWED 10 X'S WITH MY INVESTIGATIONS WE FOUND WATER IN THE PCM REPLACED COMPUTER PROBLEM OF WATER REGAINED MANY ATTEMPTS TO RESEAL WHILE TRANSMISSION REAFFECTED THEN REPLACED THROTTLE SENSOR HAVE SPENT OVER $4000.00 WHILE FORD OFFERS NO COMPENSATION OR HELP EVEN THOU THE PROBLEMS ARE UNDER INVESTIGATION. INEED MY VEHICLE TO GET TO WORK TO MAINTAIN PAYING MY BILLS FORD SHOULD HAVE TO DO SOMETHING FOR ALL OF US AND I WOULD LIKE TO KNOW WHAT MY NEXT STEPS ARE I CANT AFFORD AN ATTORNEY FOR THIS.THEY ARE AWARE OF THE PROBLEMS BUT TAKE NO RESPONSIBILITY FOR THEM.WHEN MY CAR FAILS IT GIVES GREAT DIFFICULTY STEERING AND BRAKING AS IT SHUTS OFF I AM IN FEAR OF MY CHILDREN'S LIVES AND OTHERS DRIVERS WHILE I CONTINUE TO DRIVE THIS VEHICLE AND AN ACCIDENT SHOULD NOT BE THE FORCING HAND FOR FORD MOTOR CORP TO HAVE TO STAND BEHIND THEIR PRODUCT! *TR

Mileage: 107,251

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 58 MPH, WHEN APPLYING THE ACCELERATOR PEDAL THE ENGINE REVVED WITH NO POWER RESPONSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE TORQUE CONVERTER ASSEMBLY AND SHAFT PUMP DRIVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FAILURES. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TRANSMISSION FAILURE, OUT OF THE CLEAR BLUE. NO EARLIER INDICATION. 2004 FORD FREESTAR. 105000 MILES. *TR

Mileage: 105,000

2004 FORD FREESTAR 4.2 ENGINE. TRAVELING DOWN THE HIGHWAY WITH THE KIDS IN THE CAR NO RESPONSE TO THE ACCELERATOR, I WAS PASSING A TRUCK WHICH ALMOST TOOK ME AND THE KIDS COMPLETELY OFF THE ROAD DUE TO THE POWER LOSS. THE TRUCK DRIVER STOPPED TO HELP AND KNEW THERE WAS SOMETHING WRONG. THE TRANSMISSION WENT OUT ENGINE RUNNING GREAT, BUT NO TORQUE. NO DRIVE, REVERSE NOTHING BUT A WINNING SOUND. THE VEHICLE IS AT 79,000 MILES. HAVE NOT GOT IT FIXED YET DUE TO FINANCE. TRUCK DRIVER SAID HE HAD A FREESTAR THAT DID THE SAME THING. WHEN I WENT ONLINE TO SEE IF OTHER PEOPLE HAD THE SAME PROBLEM I READ FOR HOURS. IF SO MANY PEOPLE HAVE THE SAME PROBLEM THERE SHOULD BE A RECALL. STAFF SERGEANT US ARMY ACTIVE DUTY. *TR

Mileage: 79,898

THERE WAS NO EVIDENCE NOR WARNING THAT THE TRANSMISSION WOULD STOP SHIFTING GEARS. I WAS LEAVING HOME HEADING TO WORK WHEN THE VEHICLE SUDDENLY STOPPED ACCELERATING. I WAS ABLE TO PULL OVER TO A SOMEWHAT SAFE LOCATION ONLY TO FIND OUT THAT WHEN I TURNED MY VAN OFF AND THEN BACK ON IT WOULD NOT SHIFT GEARS. IT SOUNDS LIKE ITS STUCK IN NEUTRAL ALL THE TIME. I LIVE IN NORTH TEXAS AND WITH THE TEMP BEING OVER 105 TODAY I WAS JUST A BIT UPSET THAT THIS HAPPENED OUT OF NOWHERE. I HAVE NOT AT THIS TIME HAD A REPAIR MAN LOOK AT IT, BECAUSE I CAN NOT AFFORD ONE. I DID MAKE SURE THAT ALL THE WIRING WAS CONNECTED PROPERLY. *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT A LOW SPEED, THE VEHICLE SUDDENLY STALLED COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE UNTIL STALLING A SECOND TIME. IN ADDITION, THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO DRIVE AND THE VEHICLE WOULD NOT ACCELERATE BEFORE STALLING A THIRD TIME. SHE WAS ABLE TO RESTART THE VEHICLE AND WHEN SHIFTING INTO NEUTRAL, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MECHANIC ALSO STATED HE WOULD INSPECT THE GEAR SHIFTS FOR ANY FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN LOSING POWER BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THERE WAS AN ABNORMAL NOISE. THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE PROBLEM WAS THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING A FORMAL DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.

Mileage: 93,000

WE PURCHASED A 2004 FORD FREESTAR LIMITED MINI-VAN WITH 36,000 MILES IN JUNE 2007 FROM THE LOCAL FORD DEALERSHIP. THREE MONTHS LATER WHILE DRIVING ON THE INTERSTATE HEADED FOR VACATION, THE VAN LOST POWER WITHOUT WARNING AND WE COASTED TO A STOP ON THE SHOULDER OF THE HIGHWAY. FORTUNATELY, WE HAD ONLY GOTTEN ABOUT 15 MILES OUTSIDE OF OUR HOME CITY. UNFORTUNATELY, AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP WHERE WE PURCHASED THE VAN, WE LEARNED THAT THE TRANSMISSION WENT OUT. OWNED FOR APPROXIMATELY 3 MONTHS, JUST OVER 36,000 MILES, TWO SMALL CHILDREN IN THE VAN TRAVELING AT CLOSE TO 70MPH AND PACKED WITH LUGGAGE FOR A FAMILY VACATION...ALL I CAN SAY IS I WAS VERY DISAPPOINTED. FORD DID PAY FOR HALF THE COST, HOWEVER, I STILL PAID $1,500 OUT OF POCKET TO FIX THE TRANSMISSION, $ FOR TOWING, AND $ TO RENT ANOTHER VAN WHILE THIS ONE WAS BEING FIXED. FORD TOLD ME THAT THE 3 YEAR WARRANTY HAD ALREADY EXPIRED. WE STILL OWN THE VAN AND HAVE HAD MANY OTHER PROBLEMS, OF WHICH SOME ARE STILL NOT FIXED. WE ARE NOW CLOSING IN ON 70,000 MILES AND I'M VERY CONCERNED THAT WE WILL SOON EXPERIENCE ANOTHER TRANSMISSION PROBLEM. I WOULD GET RID OF THIS VEHICLE IN A HEARTBEAT, BUT I'M STILL UPSIDE DOWN AS THIS PURCHASE WILL EASILY GO DOWN AS THE WORST DECISION I WILL MAKE WHEN IT COMES TO BUYING A VEHICLE IN MY LIFETIME. *TR

Mileage: 36,200

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH UP HILL HE HEARD A NOISE AS IF THE VEHICLE WAS IN NEUTRAL GEAR. HE STATED THAT THE VEHICLE LOST POWER. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP STATED THAT THE VEHICLE NEEDED A TRANSMISSION. THE CONTACT STATED THAT FLUID SPILLED ONTO THE MANIFOLD HE STOPPED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ANOTHER REPAIR SHOP NEAR HIS HOME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 9/22/10 *CN THE CONSUMER STATED A FIRE ERUPTED AND FIRE TRUCKS WERE CALLED TO THE SCENE.. UPDATED 09/24/10

Mileage: 75,000

I HAD JUST PULLED UP TO A TRAFFIC LIGHT. WHEN THE LIGHT CHANGED, I TRIED TO GO BUT ALL THE ENGINE DID WAS REV UP. I HAD NO WARNING THAT IT QUIT. I PUT THE SHIFT LEVER IN ALL THE GEARS, BUT NOTHING HAPPENED. IT IS BEING TOWED HOME AS I TYPE THIS. IT ONLY HAS 75,000 MILES ON IT, WITH REGULAR SERVICE THAT IS REQUIRED. *TR

Mileage: 74,800

HOW LONG WILL IT BE BEFORE NHTSA HOLDS FORD COMPANY RESPONSIBLE FOR THE COSTS OF REPAIRS TO FORD FREESTAR MINIVANS EXPERIENCING TORQUE CONVERTER AND SUBSEQUENT TRANSMISSION DEFECTS. THIS IS A DANGEROUS DEFECT. DO WE NEED TO WAIT UNTIL A CHILD, MOTHER OR FATHER IS KILLED. THIS IS PRIMARILY A FAMILY VEHICLE OR HANDICAPPED ACCESSIBLE VEHICLE, THEREFORE IT IS AN URGENT MATTER, MY DAUGHTERS 2004 FREESTAR LOST GEAR ENGAGEMENT WHILE SHE WAS LEAVING FOR WORK. THANKFULLY SHE WAS ONLY IN THE DRIVEWAY. 2 MILES FURTHER AND SHE WOULD HAVE BEEN ON A MAJOR INTERSTATE AND TRAVELING AT SPEEDS OF 55-65 MPH WITH OTHER VEHICLES. HER VAN SUDDENLY STOPPED MOVING FORWARD, AND INSTEAD THE ENGINE REVVED AS SHE WAS ACCELERATING. THE VAN ROLLED BACKWARD AS IF IN NEUTRAL. WE WERE UNABLE TO ENGAGE ANY GEARS. ONLY PARK ENGAGED. IT WAS TOWED TO A FORD DEALERSHIP FOR DIAGNOSIS. WE WERE TOLD IT NEEDED A NEW TRANSMISSION AND THERE WERE "PIECES" ALL OVER THE INSIDE OF THE TRANSMISSION. THERE WAS NO EXPLANATION AS TO WHAT THOSE PIECES WERE. AFTER READING ALL THE COMPLAINTS ON FREESTAR TORQUE CONVERTERS AND TRANSMISSIONS, I AM CONVINCED THOSE PIECES ARE THE SPLIES FROM THE TORQUE CONVERTER. THERE WERE NO WARNINGS, NO PRIOR OPERATIONAL ISSUES OR PERFORMANCE SYMPTOMS TYPICAL OF TRANSMISSION PROBLEMS - NO SLIPPING, NO SLAMMING. THIS SUDDEN LOSS OF MOMENTUM IS A SERIOUS, LIFE THREATENING PROBLEM. IF IT OCCURS ON A HIGHWAY, THERE IS THE POTENTIAL OF ANOTHER VEHICLE SLAMMING INTO THE BACK OF IT AT A HIGH RATE OF SPEED. FORD NEEDS TO BE RESPONSIBLE FOR THIS DEFECT BY ISSUING AN IMMEDIATE RECALL AND REPLACING ALL TORQUE CONVERTERS AND TRANSMISSIONS ON THESE VEHICLES AND REIMBURSEMENT FOR THOSE ALREADY REPLACED. UNFORTUNATELY UNTIL THE SOURCE OF THE TORQUE CONVERTER PROBLEM IS ADDRESSED, THOSE WHO HAVE ALREADY REPLACED THEM FACE THE POSSIBILITY OF FUTURE FAILURE.THEY ARE BEING REPLACED WITH THE SAME POOR QUALITY PART. STEP UP NHTSA AND ADDRESS THIS IMMEDIATELY WITH FORD BEFORE A LIFE IS LOST. *TR

Mileage: 52,000

WHILE DRIVING MY DAUGHTERS 2004 FORD FREESTAR IN WET CONDITIONS, ITS LIKE THE TRANSMISSION SLIPPED OUT AND WOULD NO LONGER ENGAGE ANY GEARS. THIS WAS QUITE DANGEROUS AS WE WERE IN RUSH HOUR COASTING TO A STOP ON A BUSY ROAD. *TR

Mileage: 85,000

COMPLETE AND SUDDEN LOSS OF POWER ON 2004 FORD FREESTAR. THIS OCCURRED IN HEAVY TRAFFIC ON INTERSTATE 81 JUST BEFORE CROSSING THE SUSQUEHANNA RIVER BRIDGE IN HARRISBURG, PA. MY WIFE AND INFANT DAUGHTER WERE IN THE FREESTAR. THEY COASTED DOWN AN EXIT RAMP TO A STOP. HAD THE EXIT RAMP NOT BEEN THERE, THEY WOULD HAVE BEEN STALLED IN 3 LANES OF TRAFFIC ON THE BRIDGE. THE FREESTAR WAS FINE UP UNTIL THIS SUDDEN FAILURE. THE VAN WAS TOWED TO A FORD DEALERSHIP IN HARRISBURG AND REPAIRED UNDER THE EXTENDED WARRANTY, WHICH I HAD PURCHASED WITH THE NEW VEHICLE. THE CAUSE OF THE PROBLEM WAS A FAILED TORQUE CONVERTER. THE FREESTAR HAD 78360 MILES AT THE TIME OF THE TORQUE CONVERTER FAILURE. *TR

Mileage: 78,360

2004 FORD FREESTAR VAN TRANSMISSION FAILED WITHOUT WARNING. CRUISING AT 50MPH AND STARTED UP INCLINE, NO NOISES, NO WARNING AND TRANSMISSION FAILED LEAVING ME WITHOUT POWER. LUCKILY WAS ABLE TO COAST TO A SAFE SPOT. *TR

Mileage: 77,000

WE RECENTLY PURCHASED A 2004 FORD FREESTAR AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. LET IT BE CLEAR FROM THE START THAT I AM IN FACT A FORD GUY! BUT WHAT HAS TRANSPIRED IS ABSOLUTELY RIDICULOUS AND I AM TO THE POINT WHERE I DO NOT KNOW IF I WILL PURCHASE ANOTHER FORD. SO A WEEK AFTER PURCHASING THE VEHICLE, THE TRANSMISSION + COMPUTER WENT OUT. MY WIFE TRIED STARTING IT AND IT WOULD NOT GO ANYWHERE. I TOWED IT TO MACKE FORD AND HAD THEM FIX IT. PAID $3800 FOR THEM TO FIX THESE TWO THINGS. A WEEK LATER IT RAINED EXTREMELY HARD AND THE VAN FAILED ON MY WIFE AS SHE WAS DRIVING AND WAS LUCKILY ON A GRAVEL ROAD WITH NO ONE AROUND HER. SHE WAS ABLE TO COAST TO A COMPLETE STOP BUT AGAIN THE VAN WOULD NOT GO INTO REVERSE OR DRIVE. HAD IT TOWED TO MACKE FORD IN COON RAPIDS, IA AGAIN AND THEY THOUGHT IT WAS A BAD PCM. I MADE IT CLEAR TO THE SERVICE DEPT THAT I THOUGHT WATER WAS GETTING INTO THE PCM COMPARTMENT DUE TO OTHER PEOPLE COMPLAINING ABOUT THIS ON THE INTERNET AND THE FACT THAT IT HAD RAINED EXTREMELY HARD THAT MORNING. THEY DID NOT THINK THIS WAS THE CASE AND PUT ANOTHER PCM IN AND SENT THE OTHER ONE BACK TO FORD AS THEY THOUGHT THEY RECEIVED A BAD PCM. TOOK IT HOME AND THE NEXT MORNING IT WOULD NOT START AND THE BATTERY WAS DEAD. TESTED AND FOUND THAT THE RADIO WAS TURNING ON BY ITSELF AND DRAINING THE BATTERY...EVEN W/OUT THE KEY IN THE IGNITION. MACKE TRIED FIXING IT FOR THE NEXT 2 MONTHS AND EVEN AFTER DENYING WATER WAS GETTING INTO IT..FINALLY CALLED AND SAID THEY FOUND WATER IN THE PCM COMPARTMENT AND IT WAS A FORD ENGINEERING PROBLEM. THEY WANTED ME TO PAY FOR THE COMPUTER THIS TIME SINCE FORD WOULD NOT COVER THE WATER DAMAGE!! ANOTHER 700.00. WITH ALL THE INTERNET COMPLAINTS ABOUT THERE ABOUT WATER GETTING INTO THE COMPUTER THIS SHOULD BE RECALLED AND OUR MONEY RETURNED! *TR

Mileage: 95,000

I HAVE A 2004 FORD FREESTAR SEL MINIVAN. THE ORIGINAL TRANSMISSION WAS REPLACED AT APPROX. 56K MILES DUE TO TORQUE CONVERTER FAILURE (SO I WAS TOLD BY THE DEALER SERVICE ADVISOR). NOW THE VAN HAS 123K MILES ON IT AND THE TRANSMISSION LIGHT CAME ON AGAIN. THE FAULT CODE IS P0732 GEAR 2 INCORRECT RATIO. THE TRANSMISSION WILL HOLD 1ST GEAR AND NOT SHIFT UNLESS FORCED TO. THE PROBLEM IS INTERMITTENT, AT THIS TIME, BUT WHEN THE AMBIENT TEMP IS ABOVE 85F, THE PROBLEM OCCURS. FORD HAS ADVISED ME THAT 2ND GEAR HAS FAILED. I DO NOT TOW WITH THIS VEHICLE. IT IS USED SPECIALLY FOR TRANSPORTING MY FAMILY AND IS NOT ABUSED. I FIND THIS PERFORMANCE VERY UNACCEPTABLE!! A TRANSMISSION SHOULD LAST A LOT LONGER THAN 60K MILES!! I HAVE READ MULTIPLE COMPLAINTS WITH THE SAME CHARACTERISTICS. I WOULD LIKE TO KNOW IF THIS PROBLEM IS UNDER INVESTIGATION AND IF FORD IS BEING FORCED TO ADDRESS THIS. IS FORD ISSUING A RECALL? CURRENTLY MY VAN IS OPERABLE UNTIL THE TRANSMISSION FAILURE LIGHT ILLUMINATES. I CAN TELL THE PROBLEM IS GETTING WORSE AND I'M SURE IT WILL BE INOPERABLE SOON. *TR

Mileage: 123,000

WHILE DRIVING ON BUSY HIGHWAY RT 76 NEAR AKRON OHIO MY 2004 FORD FREESTAR WHICH ONLY HAD 79,279 MILES BEGAN LOSING SPEED AND BLACK SMOKE WAS COMING OUT THE BACK AND ENGULFED THE ENTIRE VAN WHICH HAD MY 2 CHILDREN AND WIFE IN. WE MANAGED TO PULL OFF TO THE SIDE OF HIGHWAY AND CALLED FOR TOW , WE HAD TO REPLACE THE TRANSMISSION AT A COST OF $3,002.07 DOLLARS AND WAIT A WEEK FOR REPAIR TO BEC COMPLETED. I HAD VAN AT PRESTON FORD DEALERSHIP IN SHARON PA PREVIOUSLY BECAUSE TRANSAXLE LIGHT WOULD SOMETIMES COME ON AFTER DRIVING MORE THAN 20 MILES BUT IT WOULD GO OFF AFTER TURNED OFF AND RESTARTED. DEALERSHIP WAS NOT ABLE TO DETERMINE THE CAUSE. *TR

Mileage: 79,279

WAS ENTERING THE FREEWAY ATTEMPTING TO ACCELERATE TO 70 MPH WHEN THE VEHICLE SUDDENLY LOST DRIVE POWER. ENGINE WAS RUNNING, PRESSING THE PEDAL WOULD CAUSE THE RPM'S TO INCREASE, BUT WITH NO POWER. HAD TO PULL OVER TO THE SIDE OF THE ROAD GOING 40MPH WHILE TRAFFIC BEHIND ME WAS ONCOMING AT 70MPH+. HAD VEHICLE TOWED TO MECHANIC WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER HAD FAILED, THERE WAS NO INTERNAL OIL PRESSURE IN THE TRANSMISSION AND THAT A TRANSMISSION REPLACEMENT WAS REQUIRED. PAID $3,000+ TO REPLACE TRANSMISSION ON A VEHICLE WITH ABOUT 100,000 MILES. A QUICK GOOGLE SEARCH FOR "FREESTAR TRANSMISSION FAILURE" COMES UP WITH NUMEROUS RESULTS OF THE TORQUE CONVERTER FAILING RIGHT AROUND 100,000 MILES. THE MECHANIC I TOOK IT TO MADE THE COMMENT THAT THIS HAPPENS WITH ABOUT EVERY FREESTAR HE'S WORKED ON AND IT'S IN INPUT SHAFT THAT FAILS ON THIS SPECIFIC TRANSMISSION. *TR

Mileage: 104,000

I HAVE A 2004 FORD FREESTAR WITH 57,000 MILES ON IT. AFTER DRIVING ON THE THRUWAY AND PAYING A TOLL THE CAR JUST STARTED TO ROLL AND NOT GO INTO GEAR. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I HAD MY TWO CHILDREN IN THE CAR WITH ME. THERE WAS NO WARNING AT ALL THAT THERE WAS ANYTHING WRONG WITH MY VEHICLE. I WAS AN HOUR AWAY FROM HOME. I HAD TO HAVE MY VAN TOWED TO THE DEALER WHERE I AM WAITING TO HEAR HOW MUCH THE TORQUE CONVERTER IS GOING TO BE TO FIX. *TR

Mileage: 57,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED EIGHT TIMES AFTER REPAIRS. AT EACH FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE COMPUTER WOULD BE RESET. AFTER THE 4TH FAILURE, THE MECHANIC FOUND WATER IN THE PCM AND IT WAS REPLACED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 12/02/10 *BF UPDATED 12/08/10

Mileage: 113,000

2004 FREESTAR WITH A 4.2 LITER ENGINE. TRANSMISSION FAILED WITHOUT WARNING IE DASHBOARD LIGHT, NOISES, ETC. FAILURE APPLIED TO ALL FORWARD GEARS AS WELL AS REVERSE. THE ENGINE WOULD REV WHEN GAS APPLIED BUT NO PULL WHATSOEVER. THIS HAPPENED AT 39K WHILE THE VEHICLE WAS STILL UNDER WARRANT AND AGAIN AT 112 K. *TR

Mileage: 112,000

WHILE DRIVING HOME FROM A FAMILY WEDDING AT 10:00 AT NIGHT, IN THE POURING RAIN, ON A DARK, BUSY MAIN ROAD, THE TRANSMISSION OF MY 2004 FORD FREESTAR GAVE OUT WITH NO WARNING. THIS LEFT US, WITH OUR TWO YEAR OLD STRANDED AT THE SIDE OF THE ROAD UNTIL HELP CAME. I AM JUST GLAD WE WERE NOT ON THE HIGHWAY TRAVELING AT 65 MPH AS WE HAD BEEN MOMENTS BEFORE THIS HAPPENED. AFTER DOING SOME RESEARCH ON THIS, I AM DISGUSTED AT THE NUMBER OF PEOPLE THAT THE SAME EXACT THING HAS HAPPENED TO. EVEN ONCE I GET THIS VAN FIXED (WHICH WILL NOT BE RIGHT AWAY BECAUSE WE HAVE TWO CHILDREN AND CANNOT AFFORD TO FIX IT RIGHT NOW, YET WE WILL HAVE TO CONTINUE TO MAKE PAYMENTS ON A VAN WE CAN'T DRIVE) I WILL NEVER FEEL SAFE AGAIN. IF THIS IS A KNOWN PROBLEM, WHICH, FROM WHAT I UNDERSTAND THE NHTSA IS INVESTIGATING, IT NEEDS TO BE RECTIFIED NOW! *TR

Mileage: 90,000

2004 FORD FREESTAR SUDDEN LOSS OF POWER WHILE PULLING INTO TRAFFIC. APPEARS TO BE RELATED TO POWER TRAIN FAILURE. CAR WOULD NOT MOVE FORWARD OR BACKWARD UNDER ITS OWN POWER AFTER THE FAILURE ALTHOUGH THE ENGINE CONTINUED TO RUN. *TR

Mileage: 115,000

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH 62000 MILES ON IT WHEN IT ALL OF A SUDDEN STOPPED GOING FORWARD. I TOWED IT TO A TRANSMISSION SHOP AND THEY REPLACED THE TORQUE CONVERTER FOR $2200. ACCORDING TO THE FORUMS AND CONSUMERS DIGEST THIS HAS BEEN A CONTINUAL FAILURE WITH THESE VEHICLES. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BEFORE PUTTING PRESSURE ON FORD TO RECALL THESE VEHICLES. *TR

Mileage: 62,020

DRIVING TO AN APPOINTMENT WHEN THE TRANSMISSION FAILED UNEXPECTEDLY. FORTUNATELY, I WAS NOT DRIVING VERY FAST, AND THE BRAKES WORKED. THE REPAIR FACILITY SENT A TOW TRUCK TO PICK UP THE VAN. THE TRANSMISSION AND TORQUE CONVERTER WILL HAVE TO BE REPLACED. *TR

Mileage: 108,000

MY WIFE WAS DRIVING DOWN THE HIGHWAY AT APPX 60 MPH. THE ENGINE SUDDENLY, WITHOUT WARNING, REVVED THE RPMS AND LOST POWER TO THE WHEELS. SHE COASTED THE VAN TO THE SHOULDER AND CALLED FOR HELP. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR, IT WOULD ONLY REV. CHECKED FLUID AND IT WAS FINE. LUCKILY, NO ONE WAS INJURED AND CARS WERE ABLE TO SWERVE AROUND HER AS SHE TOOK THE SHOULDER. HAD VAN TOWED TO SHOP WHO TOLD US TRANSMISSION IS SHOT. OPTIONS ARE: NEW TRANSMISSION WILL COST $2800, REBUILDING THE OLD WILL COST $1700. VAN IS A 2004 FORD FREESTAR WITH ONLY 75,000 MILES. *TR

Mileage: 75,000

I HAVE A 2004 FORD FREESTAR AND WITHOUT NOTICE THE TRANSMISSION SUDDENLY STOPPED WORKING WHILE DRIVING. A MECHANIC EVALUATED THE PROBLEM AND FOUND THE TORQUE CONVERTER HAD FAILED. THE MECHANIC HAD TO REMOVE THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER. *TR

Mileage: 74,000

OUR 2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING DOWN THE ROAD AT 45 MPH. LUCKILY WE WERE ABLE TO 'COAST' TO THE SIDE OF THE ROAD WITHOUT GETTING HIT BY TRAFFIC. APPARENT TORQUE CONVERTER FAILURE. WE NEED TC AND TRANSMISSION REPLACED AT AN ESTIMATED $3000 FOR THE REPAIR. *TR

Mileage: 79,141

2004 FORD FREESTAR TRANSMISSION GOING WITH LESS THAT 56000 MILES ON VAN ...MY WIFE WAS DRIVING ON A MAIN ROAD WHEN THE TRANSMISSION JUST STOPPED WORKING... IN RESEARCH THIS PROBLEM IS HAPPENING DUE TO CHEAP MATERIAL USED IN THE TORQUE CONVERTERS. *TR

Mileage: 54,662

THIS WEEKEND, WE WERE DRIVING THE 2004 FORD FREESTAR (W/ ABOUT 75,000 MILES), AND THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY, BUT THIS COULD HAVE BEEN VERY DANGEROUS IF THERE HAD BEEN MORE TRAFFIC. THE CAR HAD ITS ANNUAL SAFETY INSPECTION LESS THAN A MONTH EARLIER, AND NO PROBLEMS WERE FOUND. *TR

Mileage: 75,000

04 FORD FREESTAR 80, 000 MILES LOST TRANNY GOING UP HILL STATE RT 14 COMING OUT OF WASHINGTONVILLE IN OHIO. VAN JUST STOPPED ON A BUSY 55MPH HIGHWAY TWO LANES. HAD TO BACK DOWN 500 FT OR SO AND SWING INTO A DRIVEWAY WHERE I CALLED A TOW TRUCK.VAN HAD NO FOR. OR REV. GEARS AT ALL! IF MY WIFE WAS DRIVING THE VAN I DON'T THINK SHE COULD HAVE BACKED DOWN THE HILL WITH ON COMING TRAFFIC COMING AT HER.SHE WOULD HAVE JUST SAT ON THE SIDE OF THE HILL AND WAITED 1 1/2 HR FOR THE TOW TRUCK. I WAS TOLD THAT THE TORQUE CONVERTERS GO OUT AT ANYTIME WITH OUT ANY WARNING. AND FORD KNOWS ABOUT THE PROBLEM AND HAS NOT INFORMED OWNERS THAT IT COULD HAPPEN AT ANYTIME AT ANY SPEED. NOT A SAFE THING TO HAVE HAPPEN! *TR

Mileage: 80,000

2004 FORD FREESTAR. THE TRANSMISSION JUST WENT OUT ALL OF A SUDDEN. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE GAS WOULDN'T MOVE THE CAR, IT JUST KEPT REVVING UP. THIS IS THE FIRST PROBLEM EVER AND I LOVE MY CAR, BUT THIS IS RIDICULOUS. *TR

Mileage: 95,000

2004 FORD FREESTAR. GOING DOWN THE ROAD AND THE VAN RAN FINE BUT COULD NOT GO ANY MORE. HAD TO GET TOWED AND FIND IT IS THE TRANSMISSION AND WILL BE AT LEAST 1600 DOLLARS TO FIX. NO WARNING OR SLIPPING OR ANYTHING AND I SEE ON THE FORUMS THAT FORD IS HAVING WAY TOO MUCH TROUBLE WITH THESE VANS. WHAT ARE WE TO DO FOR THERE PROBLEM. IT IS CRIPPLING FAMILIES LIKE OURS WITH BIG BILLS. *TR

Mileage: 110,000

WHILE BACKING FROM A PARKING SPACE, WITH NO WARNING, MY VAN JUST STOP MOVING. I COULD NOT MOVE BACK OR GO FORWARD. MECHANIC EXPLAINED THAT THERE WAS A MAJOR FAILURE IN THE TORQUE CONVERTER. WHEN HE DROP THE TRANSMISSION OIL PAN IT WAS FULL OF METAL SHAVINGS. WE HAD TO PURCHASE A NEW TRANSMISSION. *TR

Mileage: 78,701

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING UPHILL AT SPEEDS OF 15 MPH, THE VEHICLE BECAME STUCK IN NEUTRAL. THE DEALER ADVISED THE FAILURE WAS DUE TO TRANSMISSION FLUID CONTAMINATION. THE TRANSMISSION FLUID SOLENOIDS AND FUEL PUMP WERE REPLACED. THE FAILURE RECURRED WITHIN ONE YEAR AND THE CONTACT WAS UNABLE TO SHIFT THE GEAR SHIFT SELECTOR IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY AGAIN, FOUND TRANSMISSION FLUID CONTAMINATION AND THE EXACT REPAIRS WERE PERFORMED FROM THE PREVIOUS YEAR. THE FAILURE DID NOT PERSIST HOWEVER; THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050.

Mileage: 80,000

TL- THE CONTACT OWNS A 2004 FORD FREE START. HE EXPERIENCE TRANSMISSION FAILURE THREE TIMES. ONCE WHILE DRIVING UP HILL AT 15MPH THE GEAR STUCK IN NEUTRAL, ONE A YEAR LATER THE THE GEAR WILL NOT CHANGE INTO DRIVE, OR REVERSE. THE VEHICLE WAS TOWED TO THE GARAGE TWICE. THE DIAGNOSE LOCATED THE TRANSMISSION OIL CONTAMINATED. THE GARAGE REPLACED THE TRANSMISSION FLUID, SOLENOIDS, AND THE GAS PUMP. THE REPAIR CORRECTED THE FAILURE; HOWEVER HE FEELS THAT HE COULD EXPERIENCE THE FAILURE AGAIN. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050. LI

Mileage: 80,000

MY 2004 FREESTAR SUDDENLY QUIT RUNNING LAST WEEK. THERE WAS VERY LITTLE FORWARD POWER AND NO REVERSE POWER. IT ALSO BEGAN SITTING AND SPUTTERING TERRIBLY AND WOULD NOT START. I MADE IT TO THE EDGE OF TRAFFIC. IT HAD BEEN WET AND RAINY ALL WEEK. NOW THAT THE WEATHER IS DRY THE VAN STARTS. THIS IS AN ONGOING ISSUE. I HAVE ALREADY REPLACED THE TRANSMISSION ONCE. *TR

Mileage: 126,665

MY 11YEAR OLD SON WAS WITH ME WHEN I WAS DRIVING MY 2004 FORD FREESTAR MINIVAN ON A INTERSTATE ROAD AT 40 MILES AN HOUR PERFECTLY FINE, WHEN I WENT TO ACCELERATE ON THE GAS PEDAL AND NOTHING HAPPEN I PRESSED THE PEDAL TO THE FLOOR AND THE MINIVAN WOULD NOT ACCELERATE THERE WAS NO WARNING ON THE DASH BOARD, NO WARNING SOUND, NOTHING TO WARN ME THAT THIS WOULD HAPPEN, I GLIDED TO A SAFE AREA AND TRIED DIFFERENT GEARS AND IT WOULDN'T GO IN ANY GEAR. I HAD IT IN THE DEALER 4 DAYS BEFORE THIS HAPPEN THEY DIDN'T SAY ANYTHING WAS WRONG. I HAD IT TOWED TO A FORD DEALER, IT TURNS OUT IT WAS THE TORQUE CONVERTER-POWER TRAIN-AUTOMATIC TRANSMISSION, MY MINIVAN HAD 76,000 MILES ON IT FOR THE DEALER FIX IT FOR $1,500 AS I READ ON THE INTERNET THIS HAS HAPPEN A LOT. I DON'T FEEL THIS VAN HAD THAT MANY MILES ON IT FOR A TRANSMISSION TO FAIL AND FAIL WITH OUT WARNING, MY SON AND I COULD HAVE BEEN SERIOUSLY HURT OR DIED, IT WAS VERY SCARY DANGEROUS NOT BEING ABLE TO ACCELERATE TO GET OFF THE ROAD OUT OF OTHER CARS WAY. *TR

Mileage: 76,000

TRANSMISSION FAILED AT 80 MPH IN THE MIDDLE OF I-85 IN ATLANTA, GA. THE CAR WAS HAULED GARAGE IN LAURENCVILLE, GA WHERE A NEW TRANSMISSION WAS INSTALLED AT GREAT EXPENSE. THE OLD TRANSMISSION WAS LEFT AT NOBODY'S GARAGE IN LAURENCEVILLE, GA. *TR

Mileage: 73,465

THE TRANSMISSION JUST GAVE OUT. NO PRIOR SYMPTOMS OR WARNING. I WAS DRIVING WITH MY FOOT ON THE GAS AND THE CAR FELT LIKE IT WENT INTO NEUTRAL. GOOD THING I WASN'T ON THE HIGHWAY BECAUSE WHAT IS MORE DANGEROUS THAN THE BRAKE NOT WORKING IS THE GAS NOT WORKING WHEN YOU ARE GOING ON THE HIGHWAY. *TR

Mileage: 108,000

VEHICLE STOPPED IN MIDDLE OF ROAD. ENGINE REVVED AND WOULD NOT GO INTO GEAR, FORWARD OR REVERSE. HAD TO HAVE TOWED HOME. MECHANIC SAYS ITS THE TORQUE CONVERTER. WE PREVIOUSLY HAD THE TRANSMISSION REBUILT BACK IN 2008 WHEN IT WENT OUT. *TR

Mileage: 76,000

I HAVE A 2004 FORD FREESTAR. I RECENTLY HAD MY TRANSMISSION REPLACED AT 89,900 MILES. WE WERE ON THE HIGHWAY AT NIGHT TIME WITH AN 8 YEAR OLD AND 7 YEAR OLD WHEN THE VEHICLE JUST STARTED STOPPING. THERE NO WARNING LIGHTS THAT CAME ON FOR THE TRANSMISSION NO SIGNS. THE RPMS WOULD GO HIGH / VEHICLE WENT WOULD BARELY MOVE. IT WAS AWFUL. *TR

Mileage: 89,900

2004 FORD FREESTAR - TRANSMISSION WENT OUT WITHOUT ANY WARNING - I WAS TURNING A CORNER AND HEARD A LOUD NOISE - THE CHECK TRANSAXLE LIGHT CAME ON AND I COULD NOT GET THE CAR TO MOVE - TOOK TO AUTO GARAGE AND THEY SAID THEY WOULD HAVE TO REPLACE BUT THAT THEY HAVE SEEN THIS OVER AND OVER WITH THE 04 FREESTAR. THIS WENT OUT IN THE MIDDLE OF AN INTERSECTION ON A BUSY STREET WITH MY 3 KIDS IN THE CAR. THIS IS A DANGEROUS PROBLEM THAT FORD SHOULD ADDRESS! *TR

Mileage: 132,070

I HAVE A 2004 FORD FREESTAR. WE ARE THE ORIGINAL OWNERS AND JUST YESTERDAY THE TRANSMISSION WENT OUT. WE WERE DRIVING AND ALL OF A SUDDEN THE CAR WOULD NOT SHIFT INTO GEAR. OUR VAN HAS 40,000 MILES ON IT. I'VE BEEN READING THAT THIS IS A COMMON PROBLEM WITH THESE VANS AND HOPE THAT FORD WILL DO SOMETHING ABOUT IT. *TR

Mileage: 40,000

2004 FORD FREESTAR: VEHICLE WOULD NOT GO INTO REVERSE ON MARCH 26 AND ALSO HAD PROBLEMS GOING FORWARD. VEHICLE WOULD NOT GO OVER 20 MPH. DID NOT DRIVE VEHICLE AFTER THIS EVENT AND HAD TOWED TO FORD DEALER ON APRIL 6. PCM WAS REPLACED. PICKED CAR UP ON APRIL 19. DELAY IN PICKUP DUE TO VACATION. A WEEK LATER (APRIL 26), SAME PROBLEM RETURNED AFTER DRIVING A TOTAL OF ABOUT 110 MILES. WHILE DRIVING IN TRAFFIC, VEHICLE DROPPED TO UNDER 20 MPH WITHOUT WARNING. VEHICLE FAILED AT A BUSY INTERSECTION. THIS WAS A FRIGHTENING EXPERIENCE AND THERE WAS A CHILD IN THE CAR. PCM WAS REPLACED A SECOND TIME. PICKED UP REPAIRED VEHICLE AT FORD DEALER ON MAY 1 AND ON THE WAY HOME FROM FORD DEALER, DROVE VEHICLE 18 MILES, WHEN VEHICLE FAILED AGAIN. VEHICLE SHUT DOWN IN TRAFFIC, NO POWER STEERING OR BRAKES AVAILABLE, BARELY MISSED HITTING A HOUSE. VEHICLE TOWED BACK TO FORD DEALER FOR 3RD TIME. VEHICLE WOULD NOT GO IN REVERSE WHEN UNLOADED FROM TOW TRUCK. WE WERE FORTUNATE THAT NO ONE GOT HURT IN EITHER OF THESE INCIDENTS AND WE ARE VERY CONCERNED THAT WE WILL NOT BE SO FORTUNATE THE NEXT TIME. WE ARE AFRAID TO DRIVE THIS CAR. *TR

Mileage: 80,500

2004 FORD FREESTAR, GOING DOWN ROAD FINE, ENGINE REV, SPEED DECLINED AND WOULD NOT MOVE. TRANSMISSION LOCKED DUE TO BAD TORQUE CONVERTER. HAD TO REPLACE TRANSMISSION. *TR

Mileage: 104,000

I BOUGHT A 2004 FORD FREESTAR WITH 16000 MILES INDICATED ON THE ODOMETER IN 2005. THE TRANSMISSION FAILED AT APPROXIMATELY 100,000 MILES. I PAID TO HAVE A USED TRANSMISSION INSTALLED AT A COST OF $2100 IN 2009. THE USED TRANSMISSION ALSO FAILED AFTER A PERIOD OF APPROXIMATELY 4 MONTHS AND I AM LEFT WITH A USELESS PILE OF PARTS. I HAVE RESEARCHED THIS SITUATION THROUGH THE INTERNET AND HAVE FOUND THAT MANY OTHER OWNERS OF FORD FREESTAR MINIVANS HAVE EXPERIENCED THE SAME PROBLEMS. IS THE NHTSA PLANNING ANY INVESTIGATION ON THIS ISSUE? THANKS FOR YOUR ASSISTANCE. *TR

Mileage: 100,000

SUDDEN TRANSMISSION FAILURE DUE TO TORQUE CONVERTER. DRIVING HOME FROM OUT OF STATE VACATION. TRAVELING 60 MPH IN PASSING LANE WHEN VEHICLE BEGAN TO RAPIDLY DECELERATE. COASTED ACROSS INSIDE LANE THROUGH TRAFFIC TO SHOULDER OF HIGHWAY. TRANSMISSION FLUID LEVEL WAS GOOD. TOWED TO TRANSMISSION SHOP AND FAMILY AND I WAITED SEVERAL DAYS FOR TRANSMISSION TO BE REPAIRED AND REBUILT AT COST EXCEEDING $2600. *TR

Mileage: 92,395

MY FORD FREESTAR 2004 SUDDENLY STOPPED AS I WAS DRIVING. THE CAR WAS REVVING BUT CAR SEEMED TO BE IN NEUTRAL. LUCKILY I WAS DRIVING SLOW ON A QUIET SUBURBAN STREET WHEN IT OCCURRED AND I WAS ABLE TO PULL INTO A SIDE STREET. OBVIOUSLY, I WAS VERY SHAKEN UP. I CALLED THE FORD SERVICE CENTER, BUT INSTEAD OF ACKNOWLEDGING THAT THIS IS AN INCIDENT THAT THEY HAVE BEEN AWARE OF, THEY TOLD ME THAT I SHOULD GET IT TOWED INTO SERVICE AND GET A DIAGNOSTIC FOR $115.00. THEN HE TOLD ME THAT MOST LIKELY I NEEDED A NEW TRANSMISSION FOR ANYWHERE BETWEEN $3000 - 4000. THE GUYS FROM FORD WERE NOT ONLY PLAYING DUMB, BUT WERE ALSO TRYING TO TAKE ADVANTAGE OF THEIR DEFECTIVE TRANSMISSION BY MAKING EVEN MORE MONEY. NO WONDER THEY WERE THE ONLY CAR MANUFACTURER THAT DIDN'T ASK FOR A GOVERNMENT LOAN. THEY JUST STEAL WHAT THEY NEED FROM THE CONSUMER. HOW EASY IS THAT. NOW I WANT TO KNOW HOW SMART THEY WOULD BE IF INDEED SOMEONE DIED FROM THIS DEFICIENCY. PERHAPS MR. FORD WOULD LIKE TO CALL MR. TOYOTA TO ASK FOR SOME ADVICE IN ADVANCE. WITH ALL THE COMPLAINTS JUST ON THIS ONE SITE, THIS IS PROOF THAT THEY HAVE BEEN IGNORING THIS PROBLEM. THEY ARE WELL AWARE OF THE SITUATION. THIS MAKES FOR MORE EVIDENCE WHEN THERE IS A CLASS ACTION LAWSUIT. *TR

TRANSMISSION BUCKS WHEN IN OVERDRIVE,DELAYS ENGAGEMENT IN REVERSE, TOOK VAN TO TRANS SHOP AND WAS TOLD CODES SHOWED DEFECTIVE TORQUE CONVERTER. I'M IN THE PROCESS OF HAVING IT FIXED. *TR

Mileage: 33,358

I OWN A 2004 FORD FREESTAR. WITHOUT WARNING OR ANY OTHER PREVIOUS PROBLEMS, THE TRANSMISSION STOPPED WORKING AND WOULD NOT RESPOND IN ANY GEAR. THE VEHICLE CONTINUES TO NOT RESPOND AND SUBSEQUENTLY HAD TO BE TOWED TO A GARAGE. CURRENTLY, THE FORD GARAGE (PURVIS FORD, FREDERICKSBURG VA) HAS THE VEHICLE AND THEY ARE TELLING ME THAT THEY NEED TO BREAK OPEN THE CASE TO INVESTIGATE FURTHER. THERE ARE NO OUTER SIGNS OF THE PROBLEM. *TR

Mileage: 56,231

HELLO, I AM ANOTHER VICTIM OF THE 2004 FORD FREESTAR TRANSMISSION (TORQUE CONVERTER) FAILURES. I HAD NO WARNING AT ALL THAT SOMETHING WAS WRONG, THERE WAS NOT LIGHTS OR SOUNDS EVEN WHEN IT COMPLETELY FAILED THERE WERE STILL NOT A SINGLE LIGHT OR NOISE. I AM VERY CONCERNED ABOUT THIS BECAUSE I HAVE SEEN WHERE A WHOLE LOT OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND I DO NOT UNDERSTAND WHY FORD IS NOT RECALLING THIS. ARE THEY WAITING FOR SOMEONE TO GET KILLED IF IT HAS NOT ALREADY HAPPENED. I HAD MY 3 SONS IN THE VAN AND WAS ON OUR WAY HOME WHEN ALL OF A SUDDEN WHEN WE TURNED THE CORNER THE VAN WOULD NOT MOVE ANYMORE, THE ENGINE WOULD JUST REV LIKE WE WERE IN NEUTRAL. I WAS ALMOST REAR ENDED BY THREE DIFFERENT CARS AND MY CHILDREN WERE SCARED TO DEATH. AS OF RIGHT NOW MY VAN IS AT GLEN BURNIE TRANSMISSIONS (WHO KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I TOLD THEM THE TYPE OF VEHICLE) GETTING FIXED AND IS GOING TO COST ME ANYWHERE FROM $1500 TO 2500 DOLLARS. WHEN I HAD IT TOWED TO THE SHOP THEY (GLEN BURNIE TRANSMISSIONS) HAD STATED THAT THEY HAVE SEEN SO MANY OF THESE VANS WITH THE SAME PROBLEM. I AM NOT UNDERSTANDING WHY THIS HAS NOT BEEN RECALLED BECAUSE EVERYONE WHO DRIVES A 2004 FREESTAR ARE NOT DOING SOMETHING WRONG TO CAUSE THIS TO HAPPEN. I JUST LIKE TO SEE SOMETHING DONE BEFORE SOMEONE REALLY GETS HURT IF IT HAS NOT HAPPENED YET. *TR

Mileage: 777,770

TRANSMISSION ON 2004 FORD FREESTAR FAILED DURING NORMAL DRIVING, NO WARNING WHATSOEVER. MILEAGE WAS JUST OVER 70000. TRANSMISSION HAD TO BE REPLACED AT A COST OF $2500. OIL AND FLUIDS HAD BEEN CHANGED REGULARLY. *TR

WE BOUGHT A 2004 FORD FREESTAR WITH 68,000 MILES ON IT 3 YEARS AGO, 1 MONTH AFTER PURCHASING THE TRANSMISSION FAILED WITH NO WARNING GOING 75 DOWN THE INTERSTATE. HAD TRANSMISSION REPAIRED AFTER AN EXPENSIVE TOW AND RENTAL CARS GOT THE VEHICLE BACK. 1 1/2 YEARS LATER I AM HAVING THE SAME TROUBLE AGAIN. CAN'T AFFORD TO KEEP FIXING AN OBVIOUS DEFECT. *TR

Mileage: 68,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED UPON STARTING THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSTIC OF THE FAILURE. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 76,185.

Mileage: 76,185

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL WHEN THE VEHICLE STALLED; HOWEVER, THE ENGINE WAS STILL ON. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE STATION WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000.

Mileage: 72,000

PULLING INTO PARKING LOT AND TRANSMISSION WENT OUT. ONLY HAS 89,000 MILES ON IT. HAD TO BE REBUILT. COST 1897.70 TO FIX. 2004 FORD FREESTAR. *TR

Mileage: 89,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION FAILED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND HAVE THE VEHICLE TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.

Mileage: 60,000

2004 FORD FREESTAR MINIVAN - DROVE MINIVAN TO A RELATIVES HOUSE, WAS RUNNING FINE, NO NOISES OR SLIPPING OF THE TRANSMISSION AT ALL, GOT IN TO LEAVE AND HAD NO POWER IN THE TRANSMISSION. TRANSMISSION ARMS WILL ENGAGE BUT APPEARS TORQUE CONVERTER IS NOT OPERABLE. THE VEHICLE STILL WON'T RUN AND IT'S GOING TO COST ME $3000 TO FIX!! THERE ARE MANY MANY COMPLAINTS OF THIS TYPE AND ALSO AN OPEN INVESTIGATION. MANY MANY COMPLAINTS. *TR

Mileage: 105,000

I NOTICED THE NHTSA MAY HAVE OPENED A PROBE ON THE 2004 FORD FREESTAR TRANSMISSION ISSUE. THE TRANSMISSION HAS FAILED TWICE AT 65,000 MILES , ONCE WITH MY WIFE DRIVING ALONE AT NIGHT AT HIGHWAY SPEED, AND THE SECOND TIME WITH MY 17 YEAR OLD DAUGHTER DRIVING AT NIGHT WITH FRIENDS. BOTH TIMES CREATED EXTREMELY DANGEROUS SITUATIONS TO THE OCCUPANTS AND FELLOW DRIVERS ON THE ROAD AROUND THEM. THE FIRST THE TRANSMISSION FAILED AT 65 MPH, LOST POWER COMPLETELY. AT THE TIME I HAD THE VAN TOWED TO LINDSAY FORD IN WHEATON, MD AND THE TORQUE CONVERTER REPLACED FOR $2,200. TWO MONTHS LATER THE INCIDENT OCCURRED AGAIN WITH MY DAUGHTER DRIVING AND WE HAD IT TOWED TO THE DEALER AGAIN AND THEY "COULD NOT DUPLICATE THE PROBLEM AND SAW NO CODES"- PAID ANOTHER $300 FOR "CAMSHAFT SENSOR REPLACEMENT" THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE HEARD THIS ISSUE HAS OCCURRED REPEATEDLY AND NUMEROUS TIMES. *TR

Mileage: 65,000

IN OCTOBER OF 2009, WHILE TRAVELING I65 WITH MY 7 YEAR OLD TO HIS FALL CUB SCOUT CAMP OUT, MY 2004 FORD FREESTAR DROPPED OUT OF GEAR. AFTER CAUTIOUSLY STEERING TO THE EMERGENCY LANE AND GETTING THE VAN TOWED TO MY MECHANIC, IT WAS DETERMINED THAT THE TORQUE CONVERTED NEEDED REPLACING. OK, SO BAD LUCK, I DON'T LIKE IT, BUT I'LL PAY IT. I WAS THEN TOLD THAT THE STEEL FORD USED IN THAT YEARS TRANSMISSION WAS A SOFT METAL AND I WILL EVENTUALLY MORE THAN LIKELY HAVE TO REPLACE IT. NOW, APPROXIMATELY 6 MONTHS LATER, MY FAMILY AND I ARE TRAVELING I75 AND MY TRANS AXLE LIGHT STARTS TO FLASH. WE HAVE THE VAN HOME AND I AM SCARED TO KNOW HOW MUCH THIS IS GOING TO COST. THE REASON FOR MY COMPLAINT IS THAT AFTER LOOKING ON THE INTERNET AND SEEING ALL OF THE ISSUES REPORTED ABOUT THE '04 FREESTAR, I AM SHOCKED THAT THE NHTSA NOR FORD HAS DONE ANYTHING TO REMEDY THE MATTER. WITH TRANSMISSIONS AND TORQUE CONVERTERS GOING OUT WITH NO WARNING SIGNS, ESPECIALLY ON HIGHWAYS, I FIND IT VERY DANGEROUS AND DISHEARTENING THAT IT IS STILL A MATTER THAT IS LINGERING. CAN I HAVE THE INFORMATION THAT THE NHTSA HAS ACCUMULATED OVER TIME CONCERNING THE FREESTAR AND WHAT THE DEPARTMENT OF TRANSPORTATION USES A "MEASURING STICK" WHEN DETERMINING SOMETHING IS UNSAFE AND SHOULD BE REMEDIED? *TR

Mileage: 69,150

WE LOST POWER TO OUR FREESTAR AS WE ENTERED A MAJOR HIGHWAY. THE ENGINE WAS ON, BUT THERE WAS NO POWER. MY WIFE AND DAUGHTERS WERE TERRIFIED AS THE TRAFFIC WAS COMING UPON ON US AND WE COULD NOT MOVE QUICKLY OUT OF THE WAY. FORTUNATELY THEY WERE ABLE STEER OUT OUR WAY. THE TRANSMISSION HAD WENT OUT AND COST ME OVER $1400.00 TO REPAIR. *TR

Mileage: 111,154

I WAS DRIVING MY 2004 FREESTAR VAN DOWN A MAIN HIGHWAY WHEN ALL AT ONCE IT WOULD NO LONGER GO. I PULLED OFF THE ROAD TO SEE IF I COULD SEE WAS WRONG THAT WHEN I FOUND OUT THAT IT WOULD NOT GOT INTO ANY GEARS AT ALL. I CALLED THE DEALER WHERE I BOUGHT THE VAN AND THEY TOOK IT IN JUST TO CALL ME AND TELL ME IT WAS THE TRANNY. I BOUGHT THIS VA WITH 73000 MILES ON IT JUST TO HAVE IT A HALF A MONTH AND THE TRANNY TO GO OUT ON IT. TO THIS DAY THEY STILL HAVE THE VAN AND CAN NOT GET ANOTHER TRANNY FOR IT. I THINK YOU REALLY NEED TO GET THIS FIX CAUSE SOMEBODY COULD RALLY GET HURT OR KILLED ONE DAY. JUST THANK GOD THAT THIS HIGHWAY I WAS ON THE WAS NO TRUCKS COMING AT THAT TIME CAUSE THIS IS THERE ONE MAIN ROAD THEY USE. I ALSO HATE TO BE STILL PAYING ON A VAN THAT I CANT EVEN DRIVE. *TR

Mileage: 74,000

I OWN A 2004 FORD FREESTAR SEL 4.2L. IN OCT 2009, WHEN I WAS DRIVING IN MY VAN WITH MY ENTIRE FAMILY, I TOTALLY LOST ALL THE TRANSMISSION ALL OF A SUDDEN. IT WAS A BUSY INTERSECTION AND LUCKILY THE CARS BEHIND US WERE ABLE TO NAVIGATE AWAY. WITH ALL THE MOMENTUM GONE, I HAD A TOUGH TIME TO EVEN PULLING OVER TO SAFETY. THIS WAS A NERVE-WRECKING EXPERIENCE GIVEN THAT I HAD MY WHOLE FAMILY INSIDE THE VAN. AFTER MULTIPLE CONSULTATIONS AND DIAGNOSIS BY REPAIR SHOPS, I FOUND THAT MY TRANSMISSION WAS BROKEN. I WAS SO STUNNED. THE MILEAGE ON MY VAN IS JUST 55K MILES. I SPENT $3100 TO REPAIR AND REPLACE THE TRANSMISSION. I PAID A LOT TO GET THE MINIVAN AND SUCH A HUGE EXPENSE FOR SUCH RELATIVELY NEW VAN IS NOT IN THE RIGHT CONSUMER INTEREST. ADDING TO THIS MISERY IS THAT WHEN I SEARCHED ON THE INTERNET ABOUT FREESTAR TRANSMISSION PROBLEMS, THERE ARE LOT OF INCIDENTS (WAY TOO MANY) SAME AS MINE. ALMOST ALL OF THEM OCCURRING IN THE SIMILAR MODEL AND YEAR AND IN SIMILAR FASHION. EVEN AT HIGH SPEEDS THE TRANSMISSION JUST GAVE AWAY. NOT AT ANY POINT, FORD HAS COME BACK WITH ANY INFORMATION OR ANY RECALLS TO FIX THIS PROBLEM. THIS IS A TOTALLY RECKLESS ACT FROM A COMPANY WHO CLAIMS SAFETY IS THEIR PRIMARY CONCERN. I HAD TAKEN THIS ISSUE WITH FORD WITH NO RESOLUTION. I TRIED WITH BBB AUTO LINE BUT WITH NO RESOLUTION. PLEASE ADDRESS THE SAME AND PROVIDE ME AN AMICABLE SOLUTION. *TR UPDATED 06/28/10*JB

Mileage: 55,000

VEHICLE STALLED, WOULD NOT STAY RUNNING, BUCKED VIOLENTLY. AFTER TAKING TO MY MECHANIC, DIAGNOSED IT TO BE WATER ENTERING THE PCM MODULE. FORD HAS A TSB FOR THE ISSUE, TSB 06-14-10. FORD WOULD NOT STAND BEHIND VEHICLE AS IT WAS OUT OF WARRANTY. ONLY HAS 48,500 MILES. THIS INCIDENT COULD KILL SOMEONE IF THE THE RIGHT DRIVING CONDITIONS ARE MET WHEN THE FAILURE HAPPENS. ONLY A MATTER OF TIME, IF IT HAS NOT ALREADY HAPPENED AND IT IS UNDETECTED. STILL AT THE SHOP TO BE REPAIRED AT THIS TIME WITH THE MECHANICS I TRUST, NOT FORD.

Mileage: 48,500

I HAVE A 2004 FORD FREESTAR. WE KEEP IT UP PROPERLY WITH ALL THE OIL CHANGES AND SUCH. ON MARCH THE 3RD I WENT TO PULL AWAY AS THE LIGHT TURNED GREEN, I BARELY GOT INTO THE MIDDLE OF THE ROAD WHEN THE VAN SUDDENLY LOST ALL POWER. THE MOTOR WAS RUNNING BUT THE VAN WOULD NOT MOVE. THANK GOD I DID NOT GET HIT. WE HAD IT TAKEN TO THE REPAIR SHOP. THEY DON'T KNOW WHATS WRONG WITH IT, NO LIGHTS OR WARNINGS CAME ON BUT IT HAD TO HAVE A NEW TRANSMISSION.

Mileage: 121,093

I WAS DRIVING MY 2004 FORD FREESTAR WHEN IT STOPPED ACCELERATING. I WAS ON THE HIGHWAY AND IT JUST REVED. WHEN I PULLED OVER THE CAR WOULD NOT GO INTO GEAR. I HAD TO HAVE THE TRANSMISSION REPLACED WHICH COST ME $2500. THIS SEEMS TO BE A TREND WITH THIS YEAR AND MODEL.

Mileage: 145,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING AT APPROXIMATELY 5 MPH WHEN HE NOTICED THAT THE TRANSMISSION FELT AS IF IT WERE SLIPPING. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO TEST DROVE THE VEHICLE AND EXPERIENCED NO PROBLEMS. THE NEXT DAY WHEN ATTEMPTING TO PULL OUT OF HIS DRIVEWAY, THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER INFORMED HIM THAT THE PCM HAD GOTTEN WET AND WAS THE CAUSE FOR THE FAILURE. THE DEALER INSTRUCTED HIM ON HOW TO PERFORM THE REPAIR FOR THE VEHICLE AND THE CONTACT NOTICED NO MORE PROBLEMS AFTER THE REPAIR. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 65,100. THE FAILURE MILEAGE WAS APPROXIMATELY 64,800.

Mileage: 64,800

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH. THE ACCELERATOR PEDAL WAS ENGAGED, FOLLOWED BY A DELAY IN THE RESPONSE TIME. THE VEHICLE HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CURRENT AND FAILURE MILEAGES WERE 105,000.

Mileage: 105,000

BOUGHT VAN IN JUNE 2007 NOTHING BUT PROBLEMS SINCE. REPLACED BATTERY WITHIN 2 MONTHS OF PURCHASE. REPLACE O2 SENSORS 3 TIMES AND NEED DONE AGAIN. REPLACED TRANSMISSION, RADIATOR, EGR VALVE, BRAKES 4 TIMES, TIE ROD 2 TIMES, CALIBERS 2 TIMES, ROTORS 3 TIMES, FUEL LINE, YOU NAME IT, WE HAVE HAD TO FIX IT. NOTHING BUT PROBLEMS. WE HAVE SPENT CLOSE TO 8K SINCE FEB 2008 ON THIS VEHICLE AND WE CAN NOT GET FORD TO HELP US AT ALL. NOW THE AXLES NEED REPLACED AS WELL AS SENSORS AGAIN. THE DVD PLAYER QUIT WORKING AFTER 4 MONTHS, DRIVER SIDE HEATED SEATS QUIT WORKING AFTER 4 MONTHS. BACK PASSENGER DOOR SOMETIMES WON'T OPEN OR UNLOCK AND SOMETIMES IT WON'T CLOSE WHEN YOU TRY TO CLOSE IT. THIS VEHICLE HAS PUT MY FAMILY IN SERIOUS HARM AND WE ALMOST GOT INTO MAJOR ACCIDENT DO TO MOST OF THE ISSUES IE TRANSMISSION STALLED ON INTERSTATE AND HAD NO WARNING AT ALL. WORST VEHICLE OF ALL TIMES. I CAN NOT TRADE IN BECASUE I OWE OVER 11K ON THIS PIECE OF CRAP. FORD NEEDS TO REFUND ME ALL OF MY MONEY AND SUFFERING AS WELL. I HAVE THOUGHT ABOUT SUING THEM FOR DAMAGES AND SELLING THIS CRAP TO US ESPECIALLY WITH 3 SMALL CHILDREN AND HAVING TO TRAVEL TO SEE FAMILY DUE TO HUSBAND BEING A MARINE AND ALWAYS BEING DEPLOYED. ALMOST MISSED SEEING MY GRANDPA FOR THE LAST TIME BEFORE HE DID BACK IN SEPT BECAUSE OF THE TRANSMISSION. THIS VEHICLE NEEDS TO BE OFF OF THE ROADS FOREVER. ALL OF THEM. EVERYONE THAT WE KNOW THAT HAS THESE VEHICLES HAVE THE SAME PROBLEMS AS US.

Mileage: 102,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO LUNGE FORWARD AND THE TRANSMISSION WOULD NOT SHIFT GEARS. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS HOME WHERE THE DEALER WAS CONTACTED. HE STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND ANY REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE CONTACT WAS CONCERNED WITH THE NUMEROUS COMPLAINTS RELATED TO THE TRANSMISSION FAILURES IN HIS MODEL VEHICLE. THE FAILURE MILEAGE WAS 159,966.

Mileage: 159,966

I EXPERIENCED A SUDDEN LOSS OF POWER AFTER ACCELERATING FROM A STOP LIGHT ON THE MORNING. I COASTED TO THE SIDE OF THE ROAD, CALLED MY HUSBAND, DID I MENTION IT WAS 445 AM, HE CAME AND TOWED ME OUT OF THE WAY OF TRAFFIC AND HAD IT TOWED TO LITHIA FORD DEALERSHIP WHEN THEY OPENED. WE WERE TOLD BY THE SERVICE ADVISER THAT A NEW TRANSMISSION IS NEEDED, BUT THEY COULDN'T TAKE IT APART BECAUSE TO WARRANTY COMPANY WOULD NOT ALLOW IT. *DT

Mileage: 93,600

DRIVING OUR VAN ON THE HIGHWAY, IT SUDDENLY MADE A REVVING NOISE BUT DID NOT ACCELERATE. THIS HAPPENED AGAIN, AND THEN WHEN MY HUSBAND PUSHED THE GAS PEDAL, THE VAN DID NOT RESPOND. LUCKILY HE WAS ABLE TO STEER IT TO THE SIDE OF THE HIGHWAY. NO WARNING, NO ENGINE LIGHT, AND THE TRANSMISSION WAS SUDDENLY NOT WORKING AT ALL. VERY SCARY AND WE FEEL LUCKY IT DIDN'T CAUSE AN ACCIDENT, WITH OUR TWO CHILDREN IN THE VAN. THIS VERY THING HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE ACCORDING TO INTERNET REPORTS. FORD DEALERSHIP ESTIMATES REPAIR AT $2500-3000 TO REPAIR OR REPLACE THE TRANSMISSION. FOR A VAN WITH ONLY 64,000 MILES ON IT? THIS PUTS US IN FINANCIAL HARDSHIP AND I AM SCARED IT WILL HAPPEN AGAIN. *TR

Mileage: 64,000

MY 2004 FREESTAR TRANSMISSION FAILURE HAD ABOUT 39,000 OR 41,000 MILES ON VEHICLE HAD JUST GOTTEN INTO PASSING LANE ON HIGHWAY TO PASS TRUCK,WHEN WITHOUT AND WARNING THE TRANS JUST QUIT NO POWER TO WHEELS AT ALL, LUCKILY I WAS ABLE TO COAST INTO THE MEDIAN OF ROAD BETWEEN DIVIDED HIGHWAYS. I WANT TO REPORT BECAUSE LIKE HUNDREDS OF OTHERS I MADE NO REPORTS BECAUSE VEHICLE WAS JUST OVER THE 36,000 MILE WARRANTY SO I HAD TO JUST PAY THE BILL AND HAVE VEHICLE FIXED THERE WERE NO RECALLS ACCORDING TO REPAIR SHOP. *TR

Mileage: 41,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATE SPEEDS OF 20 MPH THE VEHICLE EXHIBITED TRANSMISSION FAILURE. A PASSERBY ASSISTED WITH MOVING THE VEHICLE FROM THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED AND IT WAS VERIFIED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 76,500.

Mileage: 76,500

WE HAVE A 2004 FORD FREESTAR (BOUGHT USED IN 2006 WITH 46,000 MILES ON IT) WITH 82,426 MILES ON IT. MY WIFE CAME HOME FROM WORK ON FRIDAY NOVEMBER 9, 2007, PARKED THE VAN. WHEN SHE WENT TO LEAVE FOR WORK ON MONDAY THE 12TH THE VAN WOULDN'T MOVE. WE HAD THE TRANSMISSION POWER FLUSHED AND FLUID CHANGED AT THE DEALER AT 70,000 MILES. WE HAVEN'T HAD THE MONEY TO GET THE TRANSMISSION REPLACED SO WE HAVE A VERY EXPENSIVE, NICE LOOKING, DRIVEWAY ORNAMENT THAT WE'RE STILL MAKING PAYMENTS ON AND INSURING. FROM THE THOUSAND OF POST I'VE READ COMPLAINING ABOUT THESE TRANSMISSION FAILURES, I CAN ONLY BE THANKFUL THAT OURS FAILED IN THE DRIVEWAY AT HOME AND NOT IN THE MIDDLE OF DOWNTOWN TRAFFIC. *TR

Mileage: 82,426

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH ON WET ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. HE WAS ABLE TO COAST ONTO THE EMERGENCY LANE UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE INSPECTED BY AN AUTHORIZED DEALER. THE DEALER STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AND ALSO ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THERE WERE NO REPAIRS MADE TO THE TRANSMISSION AND THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR HOME WITH THE KIDS ON BOARD. WITHOUT ANY WARNINGS, SHE SUDDENLY REALIZED THAT EVEN THOUGH SHE WAS GIVING THE ENGINE GAS, THE VAN WAS UNRESPONSIVE AND WAS SIMPLY COASTING DOWN THE ROAD. UNFORTUNATELY, THERE WERE NO SIDE STREETS OR A SHOULDER TO PULL OFF ONTO, SO THE VAN EVENTUALLY CAME TO A STOP MOSTLY IN A TRAFFIC LANE. IT HAD TO BE TOWED TO A TRANSMISSION REPAIR SERVICE, WHERE IT WAS SHOWN TO HAVE A FAULTY TORQUE CONVERTER, WITH A REPAIR COSTING ABOUT $2200. UPON DOING SOME INTERNET RESEARCH, IT SEEMS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. FORTUNATELY, THE ROAD MY WIFE WAS DRIVING ON WAS NOT PARTICULARLY BUSY AT THE TIME. I CON ONLY IMAGINE WHAT MIGHT HAVE HAPPENED IF SHE WAS DRIVING ON THE FREEWAY IN HEAVIER TRAFFIC. *TR

8/09, 76000 MILES-TRANSMISSION TEMPERATURE LIGHT CAME ON AND TRANS BEGAN MAKING WHINING NOISE WHILE TOWING A TRAILER (TRAILER WEIGHT UNDER RATED CAPACITY). FORD DEALER DETERMINED TORQUE CONVERTER WAS BAD AND REPLACED TRANSMISSION UNDER WARRANTY( TRANSMISSION WAS PROVIDED BY THE AFTERMARKET EXTENDED WARRANT COMPANY BECAUSE THEY DIDN'T WANT TO PAY FOR THE TRANSMISSION FROM FORD). 3/10, 85000 MILES- TRANSMISSION BEGAN MAKING A LOUD WHINING NOISE AFTER AN 800 MILE TRIP (NO TOWING). TODAY THE FORD DEALER SAYS THE WHINING WAS THE TRANS. PUMP AND THE FLUID IS FULL OF METAL,INDICATING AN INTERNAL FAILURE, REQUIRING TRANSMISSION REPLACEMENT. THE DEALER IS HOPING THE WARRANTY COMPANY WILL JUST SEND A NEW TRANSMISSION, THIS WORK HAS NOT BEEN COMPLETED YET. *TR

Mileage: 76,000

2004 FORD FREESTAR TRANSMISSION FAILURE AT 63,000 MILES NO WARNING -- TRANSMISSION WOULD NOT ENGAGE - VAN WAS IN MOTION - THANK GOD I WAS NOT ON A HIGHWAY AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. REVIEWING ALL THE COMPLAINTS THIS IS A HUGE SAFETY ISSUE -- SOMEONE NEEDS TO ADDRESS THIS BEFORE SOMEONE IS KILLED BECAUSE OF THE DEFECTIVE TRANSMISSIONS IN THESE VEHICLES! *TR

Mileage: 63,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS. SUDDENLY, THERE WAS NO POWER RESPONSE WITH THE REAR TIRES. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER WHICH WAS REPLACED. THE FAILURE MILEAGE WAS 74,836.

Mileage: 74,836

TWICE DRIVING HEAVY RAIN MY 2004 FREE STAR STALED OUT LEAVING A STOP LIGHT. UPON RESTART WOULD BUCK AND STOP RUNNING. WOULD NOT GO INTO REVERSE WITHOUT BEING PUT INTO PARK. BOTH TIMES WAS TOWED TO THE DEALER, WAS TOLD THE COMPUTER WAS WATER LOGGED. THE FIRST TIME THEY TOOK CARE OR IT THIS TIME THEY TOLD ME IT IS 825 PLUS TAX AND WHAT EVER TIME IT TOOK TO FIND WATER LEAK. THIS SAME VAN ALSO STOP RUNNING IN HEAVY RAIN AROUND 58,000 MILES WITH MY WIFE DRIVING AND SHE ALMOST WAS REAR ENDED THAT TIME IS WAS A TRANSMISSION FAILURE. *TR

Mileage: 900,000

VEHICLE DRIVING NORMALLY, SPEEDS UP TO 60MPH. STOPPED AT TRAFFIC SIGNAL. AT GREEN, BEGAN TO ACCELERATE -- VEHICLE REACHES ALMOST 30MPH WHEN THE ENGINE REVS AND THE VEHICLE CEASES TO ENGAGE IN A FORWARD MOTION. THE VEHICLE WAS ABLE TO COAST ONTO THE SHOULDER AND BARELY INTO A PARKING LOT. NO SIGN OF PROBLEM, NOTHING TO INDICATE THE VEHICLE WOULD CEASE MOVING. TOWED TO FORD REPAIR. RESULT WAS A COMPLETE REBUILD OF THE TRANSMISSION. THOUGH NO ONE WAS HURT (AMAZING FOR END-OF-DAY RUSH TRAFFIC) IT MIGHT HAVE BEEN QUITE THE OPPOSITE AS THE NEXT DAY I WAS TO TRAVEL ON MAJOR HIGHWAYS. I AM STILL SHUDDERING AT THE IDEA THIS COULD HAPPEN AT ANYTIME WITHOUT ANY WARNING - PERHAPS WITH MY 4 CHILDREN IN THE CAR WHILE PASSING A SEMI-TRUCK ON THE HIGHWAY. AS IT IS, WE ARE WITHOUT OUR FAMILY VEHICLE. AT THIS TIME IT APPEARS WE WILL BE WITHOUT THE VEHICLE FOR PERHAPS 2 - 3 WEEKS. *TR

Mileage: 77,000

WITHOUT WARNING, OUR 2004 FORD FREESTAR LOST ALL FORWARD AND REVERSE POWER IN RUSH-HOUR TRAFFIC. I WAS TRAVELING ABOUT 25 MPH WHEN ENGINE SEEMED TO SURGE. COASTED TO A STOP AND TRIED ALL GEARS. NOTHING. MECHANIC SAYS TORQUE CONVERTER SPUN ITSELF LOOSE INSIDE TRANSMISSION; QUOTED A REPAIR PRICE OF $2,100. ALSO CALLED IT THE FREESTAR'S ACHILLES HEEL. *TR

Mileage: 110,000

MY HUSBAND AND I JUST PURCHASED A 2004 FORD FREESTAR. GRANTED IT IS USED WITH 94,000 MILES, BUT WE HAD IT FOR EXACTLY ONE WEEK AND THE TRANSMISSION WENT OUT AS MY HUSBAND, MYSELF AND OUR FOUR CHILDREN WERE GOING 70 MPH DOWN AN INTERSTATE. NO WARNINGS OR ANYTHING....LORD ONLY KNOWS HOW MUCH ITS GOING TO COST TO REPLACE AND NO MONEY TO REALLY FIX IT. WE WERE TRAVELING DOWN INTERSTATE 71 IN OHIO GOING TO MY FATHER'S. I HAD THE CRUISE CONTROL SET AND HIT THE ACCELERATOR BUTTON ON THE STEERING WHEEL TO SPEED UP A BIT. ONCE I DID THAT, MY RPM'S SHOT UP AND I LOST "CONTROL". I TURNED OFF MY CRUISE CONTROL BUT WAS UNABLE TO ACCELERATE USING THE GAS PEDAL. *TR

Mileage: 94,513

THERE ARE 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR, FIRST TIME IN MARCH,2008, 2ND TIME IN FEBRUARY, 2010. *TR

Mileage: 124,800

THE HAVE BEEN 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR. TRANSMISSION FAILED WITHOUT WARNING IN MARCH 2008, AGAIN IN FEBRUARY 2010. *TR

Mileage: 75,500

2004 FORD FREESTAR TRANSMISSION FAILURE. AFTER TALKING WITH FORD SERVICE THEY DIDN'T SEEM SURPRISED BY THIS. NOW I'M STUCK WITH REPLACING THE TRANSMISSION IN MY VEHICLE FOR SOMETHING THAT IT APPEARS FORD AND MANY OTHER PEOPLE ARE AWARE OF. I WOULD APPRECIATE ACTION BE TAKEN AGAINST FORD TO GET ME AND OTHER CONSUMERS MONEY BACK. *TR

Mileage: 75,000

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH ONLY 84,000 WHEN THE TRANSMISSION FAILED WHILE SHE WAS DRIVING. LUCKILY SHE WAS ON A QUIET ROAD AND NOT THE HIGHWAY AND SHE WAS ABLE TO PULL OVER WITH NO PROBLEMS. THIS HAPPENED TO A FRIEND OF OURS WHO ALSO BOUGHT A 2004 FORD FREESTAR AND HIS TRANSMISSION WENT OUT WITH ONLY 80,000 MILES. *TR

Mileage: 84,500

SERVICED AT THE FORD DEALER-LA MESA LAST 05/27/2008. AND ON 07/05/2008 THE TRANSMISSION BROKE DOWN AND REPLACED AT THE FORD DEALER-PASADENA. WENT BACK TO LA MESA TO COMPLAIN & SAID WHATEVER VISIBLE WAS PERFORMED ON THE MULTI POINT INSPECTION ONLY. AND THEY CAN'T TELL WHAT'S INSIDE THE TRANSMISSION. *TR

Mileage: 87,421

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING 25 MPH SHE NOTICED THAT THE VEHICLE HAD SUDDENLY STOPPED ACCELERATING WHILE THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 53100.

Mileage: 53,100

2004 FORD FREE STAR,VAN WAS IN DRIVE BUT FAILED TO MOVE ON HIGHWAY. TOOK TO SHOP THEY SAID IT IS THE TRANSMISSION. *TR

Mileage: 80,000

2004 FORD FREESTAR 'DIED' COMPLETELY UNEXPECTEDLY AND WITHOUT WARNING ON THE FREEWAY (I-94 EASTBOUND, CLINTON TWP. MI). MY HUSBAND WAS VERY FORTUNATE TO HAVE BEEN SO NEAR AN OFF RAMP THAT HE COULD COAST DOWN. THE PROBLEM WAS THE TRANSMISSION, WHICH WE'VE HAD TO HAVE REBUILT AFTER ONLY 62,000 MILES. I HAVE SINCE FOUND OUT THAT THERE HAVE BEEN HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM, AS IT SEEMS TO BE AN ISSUE WITH THE 2004 FREESTAR. IT COST US $2000 TO HAVE REPAIRED...A HARDSHIP IN THIS TOUGH ECONOMY. I DO NOT HAVE THE OLD PARTS. *TR

Mileage: 63,486

MY WIFE WAS DRIVING HER 2004 FORD FREESTAR ON A RAINY MORNING. IT HAPPENED TO BE DURING RUSH HOUR. WHILE WAITING FOR TRAFFIC TO START FLOWING, THE VAN FAILED TO MOVE, LEAVING HER AND MY DAUGHTERS IN THE MIDDLE OF THE HIGHWAY. AFTER BEING PUSHED OFF THE HIGHWAY BY A SAPD OFFICER, AND WAITING FOR A TOW TRUCK, WE FOUND OUT THE TRANSMISSION WAS BAD. THERE WAS NO PRIOR INDICATION OF TRANSMISSION PROBLEMS OR TROUBLE. THE TRANSMISSION HAD TO BE REBUILT ALONG WITH REPLACEMENT OF TORQUE CONVERTER AND OTHER INTERNAL PARTS. *TR

MY WIFE WAS DRIVING HER 2004 FORD FREESTAR ON A RAINY MORNING. IT HAPPENED TO BE DURING RUSH HOUR. WHILE WAITING FOR TRAFFIC TO START FLOWING, THE VAN FAILED TO MOVE, LEAVING HER AND MY DAUGHTERS IN THE MIDDLE OF THE HIGHWAY. AFTER BEING PUSHED OFF THE HIGHWAY BY A SAPD OFFICER, AND WAITING FOR A TOW TRUCK, WE FOUND OUT THE TRANSMISSION WAS BAD. THERE WAS NO PRIOR INDICATION OF TRANSMISSION PROBLEMS OR TROUBLE. THE TRANSMISSION HAD TO BE REBUILT ALONG WITH REPLACEMENT OF TORQUE CONVERTER AND OTHER INTERNAL PARTS. *TR

ON SATURDAY, JANUARY 8, 2010 I WAS SLOWLY PULLING AWAY FROM A STOP LIGHT AT THE INTERSECTION OF J CLYDE MORRIS AND HARPERSVILLE ROAD, NEWPORT NEWS, VIRGINIA, WHEN I HEARD A MILD 'KA THUMP' SOUND THEN THE VEHICLE (2004 FORD FREESTAR WITH APPROX. 79, 500 MILES) QUIT PULLING AND I COASTED INTO THE CLOSET BUSINESS PARKING LOT. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD AT ALL. I HAD THE VEHICLE TOWED BACK HOME (3 MILES AWAY) WHERE IT IS STILL PARKED PENDING A RECALL OF THESE HIGH FAILURES WITH FORD FREESTARS *TW

Mileage: 79,500

BACKED 2004 FREESTAR OUT OF DRIVEWAY. SHIFTED INTO DRIVE AND WENT FORWARD ABOUT TWO FEET. VAN REDLINED. TRIED REVERSE, DRIVE AND LOWER GEARS. NONE WILL WORK. *TR

Mileage: 74,785

FOR THE FIRST 16 MONTHS OF OWNERSHIP MY FORD 2004 FREESTAR SEL WAS IN THE SHOP 15 TIMES FOR ELECTRICAL FAILURES. EVEN THE DEALERSHIP TRIED TO GET THE VAN RETURNED UNDER THE LEMON LAW AND FORD REFUSED. I HAD ALSO COMPLAINED ABOUT VIBRATION AT HIGHWAY SPEEDS, AND TOLD ALL WAS NORMAL UNTIL I DEMANDED THEY CHECK THE FRONT BRAKE AND THEN WAS TOLD THEY WERE BAD. AT ABOUT 65,000 MILES MY TRANSMISSION SUDDENLY AND WITHOUT ANY WARNING WENT OUT. I WAS JUST LEAVING THE INTERSECTION AND FORTUNATELY I WAS NOT REAR ENDED. NOW JUST LAST MONTH, DECEMBER 2009 IT WAS DISCOVERED MY RIGHT REAR BRAKE CALIBER HAS BEEN DRAGGING FOR SOME TIME AS THE INSIDE BRAKE PAD WAS WORN DOWN TO THE METAL. LEFT SIDE WAS FINE. *TR

Mileage: 100

AFTER EXITING INTERSTATE 12, TRANSMISSION DIED. AFTER EXITING, I WAS AT A STOP SIGN. HIT THE GAS AND NOTHING HAPPENED. THERE WAS NO WARNING OR SIGNS THAT THIS WAS GOING TO HAPPEN. AAA SENT A TOW TRUCK AND HAD VAN TOWED TO A TRANSMISSION SHOP IN HAMMOND, LA. THAT SHOP REBUILT THE TRANSMISSION. SEVERAL MONTHS LATER, VAN BEGAN TO JERK AND TROUBLE ACCELERATING. TOOK IT TO AUTO REPAIR SHOP, WHICH RAN A DIAGNOSTICS. A CODE CAME BACK INDICATING AN ISSUE WITH TRANSMISSION SENSOR. VAN WOULD NOT SHIFT INTO GEAR, SO WE HAD IT TOWED TO SAME TRANSMISSION SHOP THAT REBUILT THE TRANSMISSION. THEY REPLACED A TEMPERATURE SENSOR, GOT VAN WORKING AGAIN. HOWEVER, THEY FOUND WATER IN TRANSMISSION CONTROL MODULE (??). THEY DRIED IT OUT, BUT SAID THERE WAS NO GUARANTEE HOW LONG THE VAN WOULD CONTINUE TO OPERATE B/C OF POTENTIAL DAMAGE THE WATER COULD HAVE CAUSED THE TCM. *TR

Mileage: 80,000

2004 FREESTAR TRANSMISSION FAILED. THE TRANSMISSION JUST STOPPED WORKING WITHOUT WARNING. WILL NOT SHIFT INTO GEAR. READ APPROX. 100'S OF OTHER COMPLAINTS STATING THE SAME THING ON EDMUNDS. *TR

Mileage: 99,800

WATER GETTING INTO PCM CAUSING TRANSMISSION TO STOP SHIFTING , ENGINE STALLING AND FAST IDLE. HAD FORD TSB 06-14-10 DONE BUT STILL HAVE SAME PROBLEM WHEN IT RAINS. I TRIED TO TELL FORD AND THEY JUST DON'T CARE. THIS A VERY SERIOUS PROBLEM THEY HAVE AND THEY ARE IGNORING IT ! I HAVE FOUR KIDS AND THIS VAN IS TOTALLY UNSAFE TO DRIVE I'VE HAD TO PULL OVER ON THE SIDE OF THE ROAD SEVERAL TIMES. I'VE HAD IT TOWED THREE TIMES FOR THE SAME PROBLEM . THE DEALER HAS TRIED TO FIX IT THREE TIMES AND REPLACED THE PCM ONCE AND WE STILL HAVE THE SAME PROBLEM. I HAVE SEEN MANY COMPLAINTS ON THE INTERNET FOR THE SAME PROBLEM. ALL YOU HAVE TO DO IS PUNCH IN THE TSB 06-14-10 AND YOU WILL SEE THE PROBLEMS THAT FORD IS HAVING WITH THIS ISSUE. I STILL OWE $8,400 ON THIS VAN AND I CAN'T SELL IT AND I AM AFRAID TO DRIVE IT ESPECIALLY WITH MY CHILDREN IN THE VAN. IF THIS IS NOT A SAFETY CONCERN THEN I DON'T KNOW WHAT IS! THE PROBLEM BEGAN IN OCTOBER 2009 AND WE ARE STILL DEALING WITH IT AS OF TODAY JANUARY 28, 2010. *CN

Mileage: 69,880

WHILE DRIVING ON A STATE HIGHWAY OUR FORD FREESTAR VAN JUST STOPPED WORKING. AFTER CONSULTING WITH A MECHANIC IT IS THE TRANSMISSION. WE HAVE UNDER 60,000 MILES ON THE VEHICLE. AFTER SEARCHING THE WEB I AM RUNNING ACROSS NUMEROUS CASES OF THE SAME THING HAPPENING TO OTHER PEOPLE. WE HAVE SMALL CHILDREN WHO COULD HAVE EASILY BEEN IN THE CAR TRAVELING ON THE HIGHWAY WHEN THIS VEHICLE JUST STOPPED WORKING. THIS IS A POTENTIALLY LIFE THREATENING, COMMON OCCURRENCE WITH FORD FREESTARS AND I BELIEVE THEY SHOULD BE RECALLED. *TR THE CONSUMER STATED FORD HAS SINCE ISSUED A RECALL. UPDATED 10/10/12

WHILE DRIVING ON A STATE HIGHWAY OUR FORD FREESTAR VAN JUST STOPPED WORKING. AFTER CONSULTING WITH A MECHANIC IT IS THE TRANSMISSION. WE HAVE UNDER 60,000 MILES ON THE VEHICLE. AFTER SEARCHING THE WEB I AM RUNNING ACROSS NUMEROUS CASES OF THE SAME THING HAPPENING TO OTHER PEOPLE. WE HAVE SMALL CHILDREN WHO COULD HAVE EASILY BEEN IN THE CAR TRAVELING ON THE HIGHWAY WHEN THIS VEHICLE JUST STOPPED WORKING. THIS IS A POTENTIALLY LIFE THREATENING, COMMON OCCURRENCE WITH FORD FREESTARS AND I BELIEVE THEY SHOULD BE RECALLED. *TR THE CONSUMER STATED FORD HAS SINCE ISSUED A RECALL. UPDATED 10/10/12

2004 FORD FREESTAR. S10 APPROPRIATE HANDLING - LETTER TO THE PRESIDENT FROM CONSUMER RE VEHICLE HAZARDS DUE TO MAJOR DEFECTS (FULL DOCUMENT NOT IMAGED). *NJ THE CHECK ENGINE LIGHT ILLUMINATED. THE CODES WERE FOR A CMP SENSOR AND AC PRESSURE SENSOR. THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED DUE TO WATER INTRUSION. THE VEHICLE WOULD STALL WHILE DRIVING ON THE HIGHWAY. THE CONSUMER STATED THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL A WATER LEAK OCCURRED. *JB UPDATED *JB 08/26/10 UPDATED 11/10/10*JB THE CONSUMER STATED AFTER THE THIRD REPAIR, THE DEALERSHIP STATED THEY COULD NOT ADJUST THE HOOD LATCH DOWN ENOUGH TO PREVENT WATER FROM BLOWING IN FROM THE FRONT OF THE VEHICLE. THE CONSUMER BELIEVED THE PROBLEM WAS A SAFETY ISSUE AND NOT A CUSTOMER SATISFACTION ISSUE. UPDATED 07/26/11 UPDATED 08/23/11

2004 FORD FREESTAR TORQUE CONVERTER FAILURE. *TR

Mileage: 78,000

VEHICLE: 2004 FORD FREESTAR LIMITED 66,733 MILES I WAS DRIVING ON A HIGHWAY WHEN I HAD TO ACCELERATE TO GO UP A HILL. IT WAS WHEN I DID THIS THAT, THE CAR HAD NO POWER. ALTHOUGH THE CAR WAS IN DRIVE, IT SEEMED AS THOUGH THE CAR WAS IN NEUTRAL. THE RPM'S WHERE GOING UP BUT AGAIN, THERE WAS NO POWER. FORTUNATELY I WAS ABLE TO GET ONTO A SIDE STREET. I PUT THE CAR IN PARK AND TURNED IT OFF......IN HOPES THAT IT WOULD MAKE A DIFFERENCE. NO, SAME THING, THE CAR WOULD NOT GO INTO GEAR. I HAD MY 1 YR. OLD DAUGHTER IN THE CAR AND BEGAN TO PANIC BECAUSE I WASN'T CLOSE TO HOME AND MY HUSBAND WAS AT WORK. I HAD TO HAVE THE CAR TOWED, AT MY EXPENSE OF COARSE. WE HAVE SINCE DISCOVERED THAT MY 66K MILE CAR NEEDS A NEW TRANSMISSION ALONG WITH A TORQUE CONVERTER. HOW AND WHY DOES THIS HAPPEN TO A CAR WITH 66K MILES. THERE WAS NO NOTICE AT ALL AND I HAVE NEVER HAD ANY SIGNS OF TRANSMISSION PROBLEMS. THE COST OF THE REPAIRS IS $2,395.00 PLUS TAX!! I ACTUALLY FIND THIS UNBELIEVABLE BECAUSE THIS IS A BIG PROBLEM, AND A HUGE SAFETY HAZARD, WITH THIS VEHICLE AND I AM SURPRISED THAT THERE HAS NOT BEEN A RECALL. *TR

Mileage: 66,000

I OWN 2004 FORD FREESTAR VAN I HAVE HAD TWO INCIDENTS THAT ALMOST WAS DANGEROUS. THE VAN ON THE HIGHWAY WAS GOING 70 MPH. WHEN THE TRANSMISSION FAILED TO KEEP THE CAR MOVING I HAD A DANGEROUS TIME TRYING TO PULL OFF THE ROAD BECAUSE OF NO MOVEMENT THAT WAS 1ST TIME 2ND TIME I HAD THE CHILDREN AND ALMOST WAS SMASHED IN THE REAR-END BY A SEMI-TRUCK HE SLAMMED HIS BRAKES TRYING TO AVOID US IT WOULD HAVE BEEN FATAL AND THEN FORD WOULD DO SOMETHING ABOUT THE TRANSMISSION WE WERE PULLING OUT AND THE TRANS. WENT NO OTHER GEAR WOULD WORK. *TR

Mileage: 74,000

2004 FORD FREESTAR - PUT IN REVERSE, THEN FORWARD AND LOST ALL GEARS. DEALER GOING TO REPLACE TRANSMISSION AT COST OF $3500. *TR

Mileage: 111,000

WE HAVE A 2004 FORD FREESTAR. IT RAN PERFECTLY UNTIL DECEMBER 2009 WHEN IT SUDDENLY STARTING SPUTTERING BADLY AND SEEMED TO BE SLIPPING. WE PARKED IT THAT NIGHT AFTER DRIVING STRAIGHT HOME. THE NEXT DAY WE COULD BARELY GET IT TO MOVE, LIKE IT DIDN'T WANT TO GET IN GEAR. WE HAVE LEFT IT PARKED SINCE THEN AS WE CAN'T AFFORD TO GET IT FIXED. THIS IS AWFUL AS I AM A CANCER PATIENT, WE HAVE A 3 YEAR OLD CHILD AND A BABY ON THE WAY. *TR

Mileage: 80,000

I WAS ON MY WAY HOME FROM DROPPING MY SON OFF AT COLLEGE ABOUT 400 MILES ROUND TRIP WHEN ABOUT 1:30 A.M. ON THE HIGHWAY WITHOUT WARNING THE CAR JUST LOST ALL FORWARD SPEED. COASTING ACROSS 3 LANES OF TRAFFIC TO THE SHOULDER I CAME TO FIND OUT THAT THE CAR HAD NO FORWARD OR REVERSE. THERE WAS NO NOTICEABLE WARNING OR INDICATION THAT THERE WAS ANYTHING WRONG. I HAD TO HAVE THE CAR TOWED IN FOR REPAIR BY AN EMERGENCY TOW COMPANY CALLED BY THE STATE POLICE TO THE TUNE OF $160.00. I HAD IT TOWED TO FORD THINKING THAT THEY HAVE TRAINED SERVICE PEOPLE WHO WOULD REPAIR THE PROBLEM INSTEADOF JUST REPLACING IT WITH A REBUILT TRANS. THE NEXT DAY I WAS CALLED BY THE DEALER WHO QUOTED ME 2,800. TO REPAIR THE TRANSMISSION AND TORQUE CONVERTER SHAFT SPLINE, BUT I WOULD BE BETTER OFF WITH A REBUILT TRANSMISSION DUE TO THE 3 YEAR/ 36,000 MILE WARRANTY. I HAD THE TRANS INSTALLED PAID THE BILL AND LOOKED INTO CONTACTING FORD TO COMPLAIN ABOUT THIS PROBLEM THAT I THOUGHT WASN'T NORMAL FOR A CAR IN GOOD SHAPE AND MILES, WHEN I CAME ONTO A FORUM OF OTHER UNHAPPY FORD FREESTAR OWNERS WITH THE SAME PROBLEM.. I HAD TO FIX THE CAR BECAUSE IT WASN'T WORTH ANYTHING BROKEN, BUT GETTING RID OF IT NOW IT ISN'T WORTH THE 2 PAYMENTS I HAVE LEFT TO PAY PLUS THE REPAIRS JUST DONE COULD THIS BE DUE TO A TRANS PROBLEM THAT EVERYONE ELSE KNEW ABOUT EXCEPT ME? *TR THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 85,000

WHILE I WAS DRIVING TO PICK MY CHILDREN UP FROM SCHOOL MY VEHICLE BEGAN SHAKING VIOLENTLY. IT HAD HAPPENED ONE OTHER TIME WHILE MY WIFE WAS DRIVING. I WAS ABLE TO SLOWLY DRIVE MY FORD FREESTAR HOME AND ONCE WE GOT HOME THE VEHICLE WOULD NO LONGER SHIFT GEARS. I TOOK THE VEHICLE INTO A SHOP AND THEY REPLACED THE TORQUE CONVERTER THE OUTPUT SHAFT GOING TO THE PUMP AND THE PUMP. I LEFT THE OLD PARTS WITH THE SHOP. *TR

Mileage: 99,919

I WAS DRIVING DOWN A VERY BUSY DANGEROUS ST RT 125 AT RUSH HOUR, WHEN ALL OF A SUDDEN NOTHING NO SHIFTING, NO REVERSE , NOTHING!!!!!! I LITERALLY ALMOST DIED TRYING TO GET INTO A PARKING LOT OFF THE ROAD!!! I HAVE OWNED MY 2004 FORD FREESTAR APROX 5 MONTHS! I AM ANGRY AND CANT BELIEVE THE SAFETY ISSUE INVOLVED WITH THESE TRANSMISSION PROBLEMS! IF I HAD ONLY FOUND THIS WEBSITE PRIOR TO BUYING THIS VEHICLE. THERE IS A MAJOR SAFETY ISSUE HERE AND SOMEONE NEEDS TO ADDRESS THE ISSUE BEFORE SOMEONE ENDS UP DEAD! AS A MOTHER OF 4 I HAVE CHILDREN IN MY VEHICLE AT ALL TIMES AND I DEPEND ON IT TO DRIVE AND KEEP ME SAFE! THIS IS GOING TO COST ME ABOUT $2000!! I JUST PAID $5000 FOR IT! SOMEBODY DO SOMETHING, RECALL WOULD BE NICE, MY VEHICLE HAS BEEN TAKEN CARE OF AND STILL HERE I SIT WITH A BROKEN TRANSMISSION AND A HUGE KNOT IN MY STOMACH AS TO GETTING THE MONEY FOR A REPAIR!! THANKS ALOT FORD! NEVER AGAIN WILL I BUY A FORD UNLESS THIS IS RESOLVED! *TR

Mileage: 93,000

2004 FORD FREESTAR TRANSMISSION JUST QUIT WORKING. NO PROBLEMS PRIOR TO TODAY. NO WARNINGS OR SIGNS OF TROUBLE JUST STOPPED WORKING. *TR

Mileage: 100,000

I OWN A 2004 FORD FREESTYLE MINI VAN. WHILE DRIVING AND WITHOUT ANY PRIOR WARNING THE VAN CAME TO A SUDDEN STOP IN TRAFFIC AND WOULD NOT SHIFT INTO GEAR. I WAS VERY LUCKY THAT AN ACCIDENT WAS BARELY AVOIDED. I HAD IT TOWED TO A MECHANIC AND WAS TOLD THAT THE TRANSMISSION HAD FAILED AND THAT IT WAS UNUSUAL TO HAVE A TRANSMISSION FAIL IN A VEHICLE WITH UNDER 100,000 MILES. HE ALSO INFORMED ME THAT HE HAD SEEN THIS HAPPEN IN MANY OTHER 2004 FREESTYLE VANS. THE MECHANIC NOTED THAT THE TRANSMISSION FAILED DUE TO THE FUEL PUMP WORKING INCORRECTLY AND AS WELL AS THE FAILURE OF THE TORQUE CONVERTER THUS CONTAMINATING THE ENTIRE TRANSMISSION. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. AFTER READING ABOUT THE NUMEROUS TRANSMISSION FAILURES AND THE ROAD HAZARDS THEY HAVE CAUSED I AM EXTREMELY UPSET THAT FORD HAS FAILED TO TAKE RESPONSIBILITY FOR THE PROBLEMS WITH THERE PRODUCT. *TR

Mileage: 100,839

IN EARLY DECEMBER, I PURCHASED A VERY WELL-MAINTAINED 2004 FORD FREESTAR VAN. THIS VAN WAS OWNED BY CLOSE, LIFELONG FRIENDS AND I CAN ATTEST TO THE FACT THAT THE VAN, WITH 45,000 MILES ON ITS ODOMETER, WAS IN PERFECTLY MAINTAINED PHYSICAL AND MECHANICAL CONDITION WHEN PURCHASED. ON DECEMBER 13, 2009, I WAS DRIVING SOUTH ON INTERSTATE 94 NEAR KENOSHA, WISCONSIN WHEN THE VEHICLE'S TRANSMISSION SUDDENLY, AND WITHOUT WARNING, FAILED. TRAVELING IN THE LEFT-HAND LANE AT FREEWAY SPEED, I HAD TO MANEUVER THE VEHICLE WITHOUT ANY FORWARD PROPULSION THROUGH THREE LANES OF HEAVY SUNDAY TRAFFIC. FORTUNATELY, I WAS ABLE TO COAST WITHOUT ANY FORWARD PROPULSION ONTO THE RIGHT SHOULDER OF THE FREEWAY WHILE AVOIDING A MASSIVE PILE-UP INVOLVING THE DOZENS OF AUTOMOBILES AND TRACTOR-TRAILERS SURROUNDING ME AT THE TIME OF THE TRANSMISSION FAILURE. *TR

Mileage: 45,000

TRANSMISSION JUST GAVE OUT NO WARNING. WAS DRIVING OVER A BRIDGE AND CAR ACTED LIKE IT WENT INTO NEUTRAL ,TRANSMISSION JUST QUIT. *TR

Mileage: 101,098

WIFE TRAVELING WITH FAMILY IN VAN NOTICED SOME LOSS OF DRIVE POWER. WAS ONLY A FEW MILES FROM FORD DEALERSHIP. SHE WAS TOLD THE TORQUE CONVERTER WAS SLIPPING AND NEEDED REPLACING ALONG WITH A SOLENOID. UPON FURTHER INVESTIGATION DEALER NOTICED FLUID STARTED CHANGING COLOR AND FOUND SOME METAL IN FLUID. ADVISED US TO REPLACE ENTIRE TRANSMISSION AT A COST OF $2500. THE VEHICLE'S TRANSMISSION HAS BEEN SERVICED EVERY 30,000 MILE PER THE MANUFACTURERS MAINTENANCE SCHEDULE AND THERE ARE RECEIPTS FOR PROOF. THIS IS TOTALLY UNACCEPTABLE. *TR

Mileage: 93,718

WAS DRIVING MY 2004 FORD MINI VAN FREESTAR WHEN TRANSMISSION JUST UP AND QUIT WORKING. *TR

Mileage: 55,000

VEHICLE PURCHASED USED WITH 62,000 MILES IN MAY 2006. FREQUENT & RANDOM DASH WARNING LIGHTS COMING ON & OFF FOR NO REASON--INCLUDING TRANSAXLE, BRAKE, EMISSIONS SYSTEM LIGHT, ETC. RADIO WILL TURN ON & OFF WITHOUT THE KEYS IN THE VEHICLE. MECHANIC SAYS THAT THERE WAS SOME MOISTURE IN PCM & THAT PCM DOES NOT LOOK ORIGINAL. VEHICLE HAS LOST POWER WITHOUT WARNING WHILE DRIVING SEVERAL TIMES & THEN 'RECOVERED' WITH NO WARNING LIGHTS ON. TRANSMISSION 'WENT' IN DRIVEWAY WITHOUT WARNING. NEEDED APPROX. $1500.00 IN REPAIRS TO TRANSMISSION. MECHANIC SAYS FAILING PART INCLUDES PUMP SHAFT & VEINS. ALSO RECONDITIONED PUMP SLIDE & SEALS. *TR

Mileage: 135,000

NO PRIOR TRANSMISSION TROUBLE; NO WARNING OF PROBLEM ON THE DATE OF INCIDENT. DRIVING AT HIGHWAY SPEED ON THE APPROACH TO A NARROW FOUR-LANE HIGHWAY BRIDGE. THE VEHICLE'S ENGINE RPM SUDDENLY RACED WHILE THE FORWARD MOMENTUM LAGGED; THE ENGINE CONTINUED TO RUN FINE, BUT THE TRANSMISSION NO LONGER PROVIDED ANY FORWARD POWER. THE VEHICLE SLOWED RAPIDLY DUE TO THE UPWARD GRADE OF THE BRIDGE, AND THERE WAS NO SHOULDER TO PULL OFF ONTO, WITH TRAFFIC BEARING DOWN AT 60+ MPH. THIS DANGEROUS SITUATION THEN CAUSED A FOUR-CAR ACCIDENT. DEFECT VEHICLE WAS NOT BADLY DAMAGED (ONLY MINOR REAR BUMPER CRUSH) BUT AFTER ACCIDENT IT STILL WOULD NOT MOVE IN GEAR, EVEN THOUGH ENGINE RAN FINE. HAS NOT BEEN REPAIRED AS OF THIS DATE. *TR

Mileage: 138,000

I HAVE A 2004 FREESTAR WITH OVER 100,000 MILES. LAST NIGHT WHILE DRIVING HOME IN A PRETTY HEAVY SNOW STORM MY TRANSMISSION FAILED (I WILL KNOW FOR SURE AFTER FORD CALLS ME). THE ODD THING IS IT WENT OUT COMPLETELY NO GEARS WORKED AT ALL. I HAVE HAD TRANSMISSIONS FAIL IN THE PAST BUT I ALWAYS HAD A GEAR OR TWO I COULD USE, NOT THIS TIME THE CAR JUST STOPPED. I WAS LUCKY ALONG WITH MY CHILDREN THAT THERE WAS NO TRAFFIC SO WE DID NOT GET HIT. *TR

Mileage: 98,000

COMPLETE SUDDEN TRANSMISSION FAILURE WITHOUT WARNING - NO ENGINE LIGHTS ON 2004 FORD FREESTAR. *TR

Mileage: 64,000

WHILE DRIVING ON THE HIGHWAY, MY 2004 FORD FREESTAR LOST ALL DRIVE POWER AND I HAD TO DRIFT OVER TO THE BREAKDOWN LANE. UPON INSPECTION MY MECHANIC DISCOVERED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. I HAD THE TORQUE CONVERTER REPLACED WITH FACTORY ORIGINAL PARTS FOR $800.00. THAT WAS IN 2008. *TR

Mileage: 125,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH THE CONTACT HEARD A POPPING SOUND UNDER THE VEHICLE. THE VEHICLE BEGAN TO SLOW DOWN , HOWEVER THE RPMS WERE INCREASING. THE CONTACT ATTEMPTED TO DRIVE ONTO THE EMERGENCY LANE; HOWEVER, THE VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE CONTACT CHECKED THE TRANSMISSION FLUID AND OBSERVED THAT IT WAS FULL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A LOCAL MECHANIC STATED THAT THE TRANSMISSION MAY BE FAULTY. THE FAILURE MILEAGE WAS 70,800.

Mileage: 70,800

I HAVE A 2004 FORD FREESTAR, I AM THE ORIGINAL OWNER. THE VAN HAS 70,000 MILES. WAS DRIVING DOWN THE ROAD AND THE ENGINE REVVED UP AND THE VAN COASTED TO A STOP. WAS TOLD I NEED A NEW TRANSMISSION. THIS OCCURRED ON DECEMBER 11, 2009. THROUGH RESEARCH HAVE FOUND THIS MAY BE A DEFECT. I CONTACTED FORD AND THEY ARE NOT WILLING TO HELP. HAD NO SLIPPAGE OR ANY OTHER WARNING. WAS TOLD WILL COST ME 3000 DOLLARS WHICH I DO NOT HAVE. *TR

Mileage: 71,000

I AM THE OWNER OF A 2004 FORD FREESTAR. ON NOV. 13 2009 WHILE LEAVING MY PLACE OF EMPLOYMENT, I PULLED OUT OF MY PARKING SPOT AND PUT THE VEHICLE IN DRIVE,THE VEHICLE LURCHED FORWARD AND THE TRANSMISSION QUIT WORKING. I WAS ABLE TO COAST TO A STOP AND WITH SOME ASSISTANCE WAS ABLE TO PUSH IT INTO A PARKING SPACE.AFTER SPEAKING WITH THE DEALERSHIP THEY ADVISED ME THAT THE FREESTARS OF THAT YEAR HAD DEFECTIVE TRANSMISSION PUMP AND THEY HAD MANY COMING IN FOR REPAIR.THEY ALSO TOLD ME THAT FORD WOULD ONLY REPLACE ON VEHICLES STILL UNDER WARRANTY AT NO COST. THEREFORE THE VEHICLE STILL HAS NOT BEEN REPAIRED DUE TO THE HIGH PRICE FOR THE REPAIR WHICH INVOLVES REBUILDING THE TRANSMISSION. AROUND $2500.00. SO I HAVE A DISABLED VEHICLE SITTING IN MY DRIVEWAY THAT I STILL MAKE MONTHLY PAYMENT ON. AS OF THIS TIME I HAVE BEEN IN TOUCH WITH FORD REGARDING THIS MATTER SEVERAL TIME AND WILL CONTINUE MY EFFORTS UNTIL A RESOLUTION IS REACHED. *TR

Mileage: 108,704

BACKING OUT OF THE DRIVEWAY, WHEN I PUT THE VEHICLE IN DRIVE NOTHING HAPPENED. THE TRANSMISSION WOULD NOT ENGAGE. I HAD TO WAKE UP MY NEIGHBOR AND HE HELPED ME PUSH THE VEHICLE INTO THE DRIVEWAY. THE VEHICLE RAN FINE THE NIGHT BEFORE. *TR

Mileage: 75,000

WITHOUT WARNING, SUDDEN LOSS OF MOTION IN CAR - LIKE IT WAS SHIFTED INTO NEUTRAL. LOST ALL CONTROL OF FORWARD/BACKWARDS MOTION. FORD BODY SHOP INDICATED THAT THE TORQUE CONVERTER WAS BROKEN. *TR

Mileage: 55,000

TRANSMISSION IN MY 2004 FORD FREESTAR WENT OUT WITH NO WARNING. VAN WAS DRIVING UNDER NORMAL CIRCUMSTANCES AND NEVER MISTREATED. ALL SCHEDULED SERVICES WAS DONE ON TIME. *TR

Mileage: 104,000

I WAS TRAVELING 50MPH ON A HIGHWAY, AND WITHOUT WARNING,LOST TOTAL ACCELERATION, LUCKILY THERE WAS NOBODY CLOSE BEHIND ME. I WAS ABLE TO PULL OFF A SIDE ROAD, PLACED THE CAR IN PARK AND THEN ENGAGED IT TO THE DRIVE GEAR, BUT I WAS NOT GOING ANYWHERE, I WAS ABLE TO PUT IT INTO THE REVERSER GEAR,BUT NO MOVEMENT.,I ONLY HAVE 63,000 MILES ON MY VEHICLE. MY MECHANIC TELLS ME IT IS MY TRANSMISSION, AND WILL COST APPROXIMATELY 2400.00 I DON;T HAVE THAT KIND OF MONEY TO FIX MY VEHICLE. IF I HAD BEEN IN HEAVY TRAFFIC, THESE MIGHT HAVE RESULTED IN AN ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY HURT. *TR

Mileage: 63,600

MY 04 FREESTAR LEFT ME ON THE SIDE OF A RURAL ROAD, NEXT TO A SWAMP WITH 6 " OF FRESH SNOW AND AN UNPLOWED ROAD SHOULDER. I HAD MY 2 AND 4 YEAR OLD KIDS WITH ME AT THE TIME AND IT WAS 7 AM. THIS WAS A DANGEROUS SITUATION, ESPECIALLY CONSIDERING THAT I HAD NO WARNING THAT THERE WAS ANYTHING EVEN REMOTELY WRONG WITH THE VAN. MECHANIC SAID THAT IT'S THE TORQUE CONVERTER. ONLY 90,000 KM. *TR

Mileage: 90,000

GOING ABOUT 55 MPH ON HIGHWAY, VAN REVVED UP AND THEN SLOWED DOWN WHILE GOING UP A HILL, SIMILAR TO TAKING IT OUT OF GEAR AND COASTING. NO LIGHTS CAME ON THE DASH OR WARNING SIGNALS OF ANY KIND. NO NOISE, OIL OR SMOKE OF ANY KIND, JUST COMPLETE LOSS OF POWER BUT THE ENGINE CONTINUED TO RUN. VAN HAD NEVER BEEN SERVICED ANYWHERE BUT DEALERSHIP WHERE IT WAS PURCHASED SO THEY HAD FULL SERVICE HISTORY. NO WARNING OF VAN FAILURE, IT HAD BEEN RUNNING WITHOUT ANY PROBLEMS UP TO HE TIME IT SUFFERED THE LOSS OF POWER. HAD ALREADY BEEN DRIVEN APPROXIMATELY 70 MILES PRIOR TO FAILURE ON THAT DAY. WAS STUCK ON SIDE OF ROAD AND HAD TO HAVE VAN TOWED TO DEALER AS IT WOULD NOT MOVE AT ALL. FOUND IT WAS THE TORQUE CONVERTER AND WAS REPLACED AT A COST TO US OF $1,250. HAD APPROXIMATELY 79,000 MILES AND NO PRIOR HISTORY OF TRANSMISSION PROBLEMS. *TR

Mileage: 79,000

GOING ABOUT 55 MPH ON HIGHWAY, VAN REVVED UP AND THEN SLOWED DOWN WHILE GOING UP A HILL, SIMILAR TO TAKING IT OUT OF GEAR AND COASTING. NO LIGHTS CAME ON THE DASH OR WARNING SIGNALS OF ANY KIND. NO NOISE, OIL OR SMOKE OF ANY KIND, JUST COMPLETE LOSS OF POWER BUT THE ENGINE CONTINUED TO RUN. VAN HAD NEVER BEEN SERVICED ANYWHERE BUT DEALERSHIP WHERE IT WAS PURCHASED SO THEY HAD FULL SERVICE HISTORY. NO WARNING OF VAN FAILURE, IT HAD BEEN RUNNING WITHOUT ANY PROBLEMS UP TO HE TIME IT SUFFERED THE LOSS OF POWER. HAD ALREADY BEEN DRIVEN APPROXIMATELY 70 MILES PRIOR TO FAILURE ON THAT DAY. WAS STUCK ON SIDE OF ROAD AND HAD TO HAVE VAN TOWED TO DEALER AS IT WOULD NOT MOVE AT ALL. FOUND IT WAS THE TORQUE CONVERTER AND WAS REPLACED AT A COST TO US OF $1,250. HAD APPROXIMATELY 79,000 MILES AND NO PRIOR HISTORY OF TRANSMISSION PROBLEMS. *TR

Mileage: 79,000

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO DRIVE THE TRANSMISSION WOULD NOT SHIFT INTO ANY OF THE GEARS. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALISTS. THE TECHNICIAN REPLACED THE TORQUE CONVERTER. THE CURRENT AND FAILURE MILEAGES WERE 61,800. UPDATED 01/15/10. *LJ UPDATED 01/19/10

Mileage: 61,800

TL* THE CONTACT HAS A 2004 FORD FREESTAR VAN. WHEN DRIVING THE VEHICLE WILL LOSE POWER WITHOUT WARNING. HE SPECULATED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE FAILURE HAS BECOME PROGRESSIVELY WORSE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

I HAVE A 2004 FORD FREESTAR WHICH HAS HAD REGULAR MAINTENANCE WITH NO PROBLEMS. I CURRENTLY HAVE 68,000 MILES ON IT AND YESTERDAY (DEC. 9, 2009) MY TRANSMISSION FAILED. THE REPAIR SHOP SAID IT IS COMPLETELY SHOT WITH NO HOPES OF REPAIR. *TR

Mileage: 68,880

AFTER ACCELERATING AROUND A CORNER NOTICED NO POWER TO THE ACCELERATOR. WE DRIFTED TO THE SIDE ON THE ROAD, STILL IN A TRAVEL LANE AS THERE WAS NO SHOULDER. THERE WAS NO WARNING OR INDICATION WE WERE GOING TO HAVE A PROBLEM. JUST PRESSED ON THE GAS AND NOTHING. HAD TO CALL THE POLICE TO PROTECT THE CAR AND OUR SAFETY SINCE WE WERE STILL IN A TRAVEL LANE. SEVERAL CARS NEARLY RAN INTO US. AFTER HAVING THE VAN TOWED TO THE DEALERSHIP WE WERE ADVISED IT WAS THE TRANSMISSION AND WOULD NEED TO HAVE IT REPLACED. THIS VAN ONLY HAS 50,000 MILES ON IT. *TR

Mileage: 50,000

PULLED OUT INTO A BUSY INTERSECTION. TURNED THE CORNER AND THE RPM REVVED UP BUT THE 2004 FORD FREESTAR WOULD NOT MOVE. IT GOES INTO PARK BUT WILL NOT MOVE IN ANY OTHER GEAR. IT GAVE NO WARNING AND HAS NOT BEEN ABUSED AND MAINTENANCE IS UP TO DATE. HAD TO GET OUT AND PUSH THE VAN ONTO A SIDE ROAD SO WE WOULD NOT GET HIT. *TR

Mileage: 126,479

MY WIFE WAS DRIVING TO FAIRBORN OHIO FROM CINCINNATI IN OUR 2004 FORD FREESTAR. THIS WAS PURCHASED NEW BY US. WARRANTY WAS 3 YEAR/36,000 MILES. THE VAN HAS 54,000 MILES & WHILE TRAVELING ON OCTOBER 24TH, 2009 OHIO, THE VAN WOULD NOT GO ABOVE 30 MPH ON THE HIGHWAY. THE TRANSAXLE LIGHT CAME ON & STARTED FLASHING. WE ENDED UP GETTING THE VAN TOWED FROM FAIRBORN TO OUR HOME. THE TECHNICIAN THAT TESTED THE VAN FOR CODES & SAID THE "TORQUE CONVERTER CLUTCH WAS STUCK IN THE SHUT POSITION & CAUSED THE FLUID TO OVERHEAT". LONG STORY SHORT, WE NEEDED A NEW TRANSMISSION. THE TRANSMISSION WAS SERVICED AT 30,000 MILES PER THE MAINTENANCE LOG AT OUR DEALERSHIP. THIS COULD OF CAUSED A SEVERE ACCIDENT WHILE TRAVELING ON THE HIGHWAY AT THAT SLOW SPEED. A VEHICLE REGARDLESS OF MAKE SHOULD NOT HAVE A MAJOR MECHANICAL FAILURE OF THIS WITH ONLY 54,000 MILES ON IT. THE THING THAT RATTLES MY CAGE IS THIS IS SUPPOSED TO BE OUR "RELIABLE" VEHICLE. I'M THANKFUL MY KIDS WERE NOT IN THE VAN. SO $2300 LATER WE HAVE A TRANSMISSION & OUR HOLIDAY GOALS ARE SHOT TO '!@#$%. THIS TRANSMISSION STYLE NEEDS A RECALL !!! PLAIN AND SIMPLE. AFTER THIS HAPPENED TO US, I RESEARCHED THE ISSUE & I AM NOT ALONE. MANY PEOPLE THAT HAVE THE SAME MAKE, MODEL YEAR & TRANSMISSION ISSUES THAT I HAVE. SO THANKS TO THIS ISSUE OUR "HOLIDAY SPIRIT" IS GONE. *TR

Mileage: 54,000

12/03/09 TRANSMISSION WENT OUT ON 101 FREEWAY 5:30 PM RUSH HOUR TRAFFIC IN L.A. CITY WAS TOWED TO AAMCO REPAIR SHOP REPAIR COAST $1,700 TO $2,000 LESS THEN 85K MILES ON FORD VAN 2004 FREESTAR. *TR

Mileage: 85,000

WE WERE DRIVING ALONG 1-70 WITH THE CRUISE CONTROL ON, WHEN ALL OF A SUDDEN THE RPM'S GOT REAL HIGH AND LOST POWER. WE WERE VERY LUCKY IT WAS RIGHT NEXT TO AN EXIT WHERE WE WERE ABLE TO COAST OFF AND CALL AAA. THEY CAME TO TOW US TO A LOCAL SHOP (WE WERE 1500 MILES AWAY FROM HOME WITH 500 MORE MILES TO GO ON OUR TRIP) WHERE THEY TOLD US THE TRANSMISSION NEEDED REPLACING. 3000 DOLLARS LATER PLUS THE COST OF HOTELS, AND CAR RENTALS WE HAVE A NEW TRANSMISSION. NOT TO MENTION THE 4 PLUS HOURS I HAD TO WAIT WITH 4 KIDS WHILE HUBBY WENT WITH TOW TRUCK TO GET THE RENTAL AS WE WERE IN THE MIDDLE OF NOWHERE. UPON DOING RESEARCH ONLINE, THIS SEEMS TO BE A CONSISTENT PROBLEM WITH THE FORD FREESTAR. *TR

Mileage: 89,000

I WAS TAKING MY WIFE AND TWO CHILDREN TO MASSACHUSSETTES FOR THANKSGIVING. WE WERE ON THE NEW JERSEY TURNPIKE TRAVELING AT 70MPH WHEN THE ENGINE REVS INCREASED DRAMATICALLY AND MY VEHICLE LOST POWER. I WAS ABLE TO MOVE OVER TO THE SHOULDER BUT ONLY AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC...THIS WAS THANKSGIVING BREAK. THE ENGINE REMAINED RUNNING BUT THE VEHICLE WOULD NOT GO INTO ANY GEARS. I HAD TO WAIT 1.5 HOURS FOR HELP, THEN HAD TO HAVE THE VAN TOWED BACK TO DELAWARE. I WAS RESEARCHING WHAT IT COULD BE AND WAS SURPRISED TO FIND THAT NUMEROUS COMPLAINTS WERE BEING FILED FOR THE SAME PROBLEM. I CAN NOT AFFORD TO HAVE IT FIXED AND HAD TO BORROW MONEY TO GET IT TOWED. I HOPE SOMEONE FORCES FORD TO MAN UP AND TAKE CARE OF THIS PROBLEM BEFORE SOMEONE GETS KILLED. *TR

Mileage: 101,312

2004 FORD FREESTAR THE TRANSMISSION WORKED FINE AND THEN WITHOUT ANY NOTICE IT DOES NOT WORK (11-27-09). I MOVE THE SHIFTER TO REVERSE OR DRIVE AND NOTHING HAPPENS, I GIVE IT GAS AND THE ENGINE JUST REVS. I AM TAKING IT IN TO A MECHANIC THIS COMING WEEK. *TR

Mileage: 106,000

EXPERIENCED A SUDDEN LOSS OF MOTIVE POWER TO THE ENGINE ON 2004 FREESTAR WHILE DRIVING IN BAD WEATHER AND HEAVY TRAFFIC. AIR BAG LIGHT CAME ON AS WELL. TOWED TO DEALER. TOLD TRANSMISSION AND AIR BAG MODULE NEEDED TO BE REPLACED. COST $4000. FREESTAR HAS 48,589 MILES. EXTENDED WARRANTY EXPIRED IN AUGUST. HAD CAR IN TO DEALER 4 TIMES DURING THE SUMMER FOR TRACTION CONTROL ISSUES AND FAILURE OF BACKUP SENSORS. 2006 HAD TO BE TOWED TO DEALER DUE TO ENGINE STOPPED RUNNING 3 TIMES IN LESS THAN 2 MILES. TRADE IN VALUE $5700(MINUS $4000 IN TRANSMISSION AND AIRBAG MODULE REPLACEMENT) *TR

Mileage: 48,500

NO ONE RETURNED MY CALL FROM SAFERCAR.GOV. I HAVE A 2004 FREESTAR 4.2 LITER V-6 WITH 61,000 MILES AND HAD A COMPLETE TORQUE CONVERTER FAILURE. WE HAVE ALWAYS DONE PRESCRIBED MAINTENANCE AND THIS FAILURE WAS INEXPLICABLE. I SAW ON YOUR WEBSITE REFERENCE # PE 09033 AND IT DESCRIBES OUR PROBLEM COMPLETELY. WE HAD THE VEHICLE TOWED AND REPAIRED BY A HIGHLY REPUTABLE SERVICE PROVIDER. OUR REPAIR BILL WAS $1700 PLUS DOLLARS AND WE FEEL FORD AND/OR ITS SUPPLIERS SHOULD BE HELD ACCOUNTABLE. *TR ALSO 10295342 SMCH

Mileage: 61,000

COMPLETE TRANSMISSION FAILURE, WITH NO WARNING OR ANY PRECURSOR PROBLEM OF ANY KIND. FORTUNATELY THIS OCCURRED AT LOW SPEED ON A RESIDENTIAL STREET. THE FAILURE COULD HAVE BEEN EXTREMELY DANGEROUS HAD IT OCCURRED AT HIGH SPEED AND HEAVY TRAFFIC. TORQUE CONVERTER STRIPPED, HAD TO BE REPLACED. *TR

Mileage: 39,200

WHILE DRIVING APPROX. 35MPH, MY 2004 FORD FREESTAR WITHOUT WARNING SUDDENLY LOST POWER AS THE RPMS WENT WAY UP. WAS ON AN INCLINE AND ABLE TO COAST TO A PARKING LOT. CAR IS AWAITING REPLACEMENT OF TORQUE CONVERTER / TRANSMISSION. *TR

Mileage: 77,000

TRANSMISSION FAILURE. *TR

Mileage: 118,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 35 TO 40 MPH THE SPLINE FELL OFF OF THE SHAFT WHICH IS CONNECTED TO THE TORQUE CONVERTER CAUSING THE TRANSMISSION TO FAIL. THE TRANSMISSION WAS REPLACED BY A LOCAL MECHANIC. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE TRANSMISSION FAILED WITHOUT ANY WARNING AND COULD HAVE POTENTIALLY CAUSED A CRASH TO OCCUR. THE CURRENT AND FAILURE MILEAGES WERE 133,654.

Mileage: 133,654

MY 2004 FORD FREE STAR VAN QUIT IN THE MIDDLE OF A BUSY INTERSECTION. WITH NO WARNING WHAT SO EVER IT WAS LIKE THE VAN WAS IN NEUTRAL. MY WIFE AND I WERE STRANDED IN THE MIDDLE OF THE INTERSECTION DURING HEAVY TRAFFIC. THE LOCAL POLICE WERE CONTACTED DUE TO THE HEAVY TRAFFIC IN THE AREA. WE ARE NOW TOLD OF THE ISSUES WITH FORD FREE STAR AND IT'S TRANSMISSIONS. THE REPAIR WE WERE TOLD WILL BE UPWARD OF $3000.00. FORD MOTOR COMPANY SEEMS TO KNOW OF THE ISSUES WHY HAS A RECALL NOT BEEN ISSUED. THIS IS A HUGE SAFETY ISSUE WITH THIS VEHICLE. *TR

Mileage: 100,135

ON NOVEMBER 19, 2009 AT 0640 IN THE MORNING. I WAS DRIVING ON THE INTERSTATE TO WORK AROUND 70 MPH WHEN MY 2004 FORD FREESTAR VAN, ALL OF A SUDDEN, WITHOUT ANY PRIOR WARNING, STARTED TO LOSE POWER. WHEN I STEPPED ON THE GAS THE RPM WOULD INCREASE BUT THE VEHICLE CAME TO A STOP. I TRIED ALL THE DIFFERENT GEARS, BUT WAS UNABLE TO MOVE FORWARD OR IN REVERSE. THIS COULD HAVE BEEN A HUGE SAFETY PROBLEM, BUT I WAS LUCKY. I WAS ALREADY IN THE FAR LANE AND THANKFULLY AT THAT TIME NO ONE WAS DIRECTLY BEHIND ME. IF THERE WOULD HAVE BEEN A SEMI OR SOME TRAILING TO CLOSE I WOULD HAVE BEEN HIT IN THE REAR. IT WAS THAT DRAMATIC OF A SLOW DOWN. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND I WAS INFORMED THAT IT WAS THE TORQUE CONVERTER THAT NEEDED TO BE REPLACED. FORD REFUSES TO ASSIST IN ANY FORM, THE VEHICLE ONLY HAS 39, 000 MILES. I AM NOW OUT OVER 1600 DOLLARS TO HAVE THIS FAULTY PIECE OF EQUIPMENT REPLACED. I BELIEVE THIS TO BE A HUGE SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. I CONTACTED THE FORD CORPORATION AND THEY BASICALLY JUST IGNORED ME AND SAID THERE IS NOTHING THEY CAN DO TO ASSIST ME. *TR

Mileage: 39,000

I WAS LEAVING MY WORK AND PULLED OUT ONTO A VERY BUSY HIGHWAY. I OR MY PASSENGER DID NOT NOTICE ANY STRANGE NOISES OR HESITATION IN THE ENGINE. UPON GRADUAL ACCELERATION TO TRAFFIC SPEED; THE VEHICLE BEGAN TO MOVE AND THEN DIDN'T. I MANAGED TO COAST TO THE SIDE OF THE ROAD AND PUT IT IN PARK AND THE ENGINE BEGAN TO WHINE. I THEN PUT THE IT BACK INTO DRIVE AND THE TRANSMISSION MADE NO NOISE GOING INTO GEAR. I THEN TIED EACH OF THE GEARS AND AGAIN NOTHING. I THEN TURNED THE VEHICLE OFF AND WAITED AND TRIED AGAIN WITH SAME RESULTS. I WOULD THINK HAVING ONLY 57 THOUSAND MILES ON A 2004 VEHICLE IT WOULD NOT BE HAVING TRANSMISSION ISSUES SUCH AS THIS. I HAVE HAD A MECHANIC LISTEN TO THE NOISES AND GIVE HIS BEST GUESS. HE INFORMED ME THAT BASED ON NOT GOING INTO GEAR AND THE NOISES THAT IT IS MAKING AND UNTIL A COMPLETE IN-SHOP CHECK CAN BE MADE, WE WILL HAVE TO REPLACE THE TRANSMISSION. ESTIMATED COST $2500 TO $3500 DOLLARS. *TR

Mileage: 57,690

YES PURCHASED A 04 FORD FREESTAR WITH 55,000 MILES FROM A USED CAR DEALER. LIKE EVERYONE ELSE HAD COMPLETE TRANSMISSION FAILURE AT 85,000 MILES. THREW FURTHER RESEARCH ON THE VEHICLE. I DISCOVERED THIS WAS THE SECOND TRANSMISSION THIS PIECE OF JUNK HAS REQUIRED. I WILL NEVER GO THE DOMESTIC ROUTE AGAIN, WHEN PURCHASING. NO WONDER THEY NEEDED A BAIL OUT. *TR

Mileage: 85,000

CONSUMER'S 2004 FORD FREESTAR HAS TRANSMISSION PROBLEMS. *NJ THE CONSUMER STATED AFTER BACKING UP, HE PLACED THE GEAR IN DRIVE AND NOTHING HAPPENED. THE CONSUMER STATED THERE WAS NO NOISE OF ANY TYPE THAT EVEN SUGGESTED THERE WAS A PROBLEM. *JB

TRANSMISSION FAILED. HAD IT TOWED TO A GARAGE. MECHANIC REMOVED IT AND FOUND THE TORQUE GEARS STRIPPED AND THE SHAFT DEFECTIVE.. TESTING INDICATED THE TORQUE GEARS WERE NOT HARDENED THEREBY REDUCING THE LIFE OF IT. HE IS REPLACING THE PARTS WITH BETTER QUALITY PARTS AND SAVING THE DAMAGED ONES FOR REVIEW. *TR

Mileage: 67,236

ON OCT 20, 2009, I LEFT HOME IN MY 2004 FORD FREESTAR SEL AT 7:30AM TO TAKE MY SON TO HIS LEUKEMIA DOCTOR. WHILE DRIVING ON A 2 LANE HIGHWAY, THROUGH THE TOWN OF VANCEBORO, NC. WHEN I WENT TO SPEED UP FROM 35MPH TO 55MPH, MY FREESTAR WASN'T GETTING ANY POWER TO THE WHEELS. I PULLED OFF AS FAR AS I COULD GO OF THE ROAD, WHICH LEFT MY VEHICLE ABOUT 2 FEET OFF THE 55MPH ROAD. I HAD IT TOWED TO THE NEAREST DEALERSHIP, CELLA FORD IN NEW BERN, NC. IT WAS DIAGNOSED AS A TRANSMISSION ISSUE, (TORQUE CONVERTER STRIPED). I HAVE READ ALOT OF OTHER COMPLAINTS SURFING THE INTERNET, AND SEEMS THIS IS A REALLY BIG ISSUE FOR THE FORD FREESTAR/MERCURY MONTEREY MINI-VANS. IF THIS ISSUE WOULD HAVE HAPPENED ON SAY, A BUSY INTERSTATE, OR BUSY FREEWAY, AND I WASN'T ABLE TO GET MY VEHICLE OFF TO THE SIDE, MY FAMILY LIVES COULD HAVE BEEN IN DANGER. I WOULD REALLY LIKE FORD TO PLACE TIME AND EFFORT IN RESEARCHING THE CAUSE OF THESE TRANSMISSION ISSUES, AND PUT OUT A RECALL TO FIXED TO ILL FATED TRANSMISSIONS THEY PUT IN FREESTAR/MONTEREY MINI-VANS BEFORE SOMEONE GETS HURT AND OR KILLED. ALSO, THIS ISSUE HAS PUT MY FAMILY AND I IN A FINANCIAL HARDSHIP DUE TO THE $3210.56 REPAIR BILL AND ON TOP OF HAVING A CHILD BEING TREATED FOR LEUKEMIA. *TR

Mileage: 76,754

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN ATTEMPTING TO DRIVE, HE COLD NOT SHIFT THE VEHICLE INTO ANY OF THE GEARS. PRIOR TO THE FAILURE HE HEARD A VERY PECULIAR NOISE. THE DEALER WAS NOTIFIED, BUT BECAUSE THE WARRANTY EXPIRED HE WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

APRIL 2009, THE 2004 FORD FREESTAR VAN WAS PARKED IN OUR DRIVEWAY. IT HAD BEEN OUTSIDE FOR A WHILE, NOT BEING DRIVEN, AND IT HAD BEEN WET OUTSIDE. MY HUSBAND NEEDED TO MOVE THE CARS AROUND AND WENT TO MOVE THE VAN. IT WOULD NOT CATCH. HE CONTINUED TO CRANK IT AND THE ENGINE WOULD CATCH BUT IMMEDIATELY BOG AND DIE OUT. THIS CONTINUE SO LONG, I WAS SURPRISED THE BATTERY DIDN'T DIE OUT. WHEN THE ENGINE DID CATCH, THE IDLE WOULD REV WAY HIGH UP AND WOULD NOT GO DOWN UNTIL IT WOULD JUST PLUNGE AND THE ENGINE WOULD DIE. WHILE IT WAS ARCHING, HE ATTEMPTED TO PUT THE VAN IN GEAR BUT IT WOULD NOT REVERSE OR GO FORWARD. THE DEALER WAS CALLED AND A TOW TRUCK CAME THAT SATURDAY. WHEN IT WAS LOOKED AT ON MONDAY, THE VAN STARTED RIGHT UP, APPARENTLY PUT ON THE COMPUTER AND THE DIAGNOSIS WAS "IT'S A NON-ISSUE." *TR

Mileage: 67,500

AFTER A DAY OF FAMILY FESTIVITIES, 2 1/2 HOURS AWAY FROM HOME, I PACKED MY HUSBAND, TWO DAUGHTERS, SON-IN-LAW , GRANDDAUGHTER AND MYSELF INTO MY 2004 FORD FREESTAR VAN. I WAS DRIVING DOWN A VERY RURAL TWO LANE ROAD, IN TOTAL DARKNESS WHEN IT STARTED. I WAS LEAVING A VERY VERY SMALL TOWN AND ACCELERATED FROM 30 TO 55. EVERYTHING WAS FINE UNTIL I REACHED 62 MPH. THE VAN SEEMED TO MISFIRE AND LUNGED. EVERYONE ASKED WAS IT WAS. I HAD LET OFF THE GAS A BIT AND TRIED NOT TO GO OVER 60. AS WE CONTINUED, THE VAN LUNGED AGAIN, BUT NOW I WAS ONLY GOING 55, AND THEN AGAIN AND AGAIN, GOING SLOWER AND SLOWER. MY HUSBAND ASSUMED I HAD A PROBLEM WITH THE GASOLINE AND TOLD ME TO BLOW IT OUT BUT I TOLD HIM WHEN I PUSHED ON THE GAS, THERE WAS NO RESPONSE. THE CHECK ENGINE LIGHT WENT ON AND THEN IT GOT BAD. I COULD SEE HEADLIGHTS COMING UP IN MY REAR VIEW MIRROR. I THOUGHT ABOUT PULLING OFF TO THE SIDE, BUT AS THE VAN STARTED TO LOOSE POWER, I REALIZED THAT THERE WAS NO SHOULDER AND THAT THERE WAS A RAVINE. I WAS PUMPING THE GAS PEDAL AND THE VAN WOULD INTERMITTENTLY RESPOND BY LUNGING FORWARD AND THEN PAUSING, JUST LIKE A BUCKING BRONCO. THE MOVEMENT WAS SO THRUSTING IT WOKE UP MY GRANDDAUGHTER FROM A SOUND SLEEP. I MANAGED TO PUT MY FLASHERS ON BUT I COULDN'T GET OFF THE ROAD. I REALIZED THAT I NEEDED TO MAKE IT TO THE NEXT TOWN, AS BEING STRANDED IN THAT AREA WOULD BE VERY DANGEROUS FOR ANYONE GETTING OUT OF THE VEHICLE OR ANYONE BEING LEFT BEHIND IN THE VEHICLE. I AM AMAZED THAT NO ONE GOT KILLED BECAUSE THE VAN WOULD TOTALLY LOOSE POWER AND SHUT OFF. I WAS DROPPING TO NEUTRAL TO RESTART IT, ONLY TO HAVE THE SAME THING HAPPEN AGAIN, PUMPING THE GAS, MAKING IT A LITTLE WAY AND THEN THE ENGINE LOSING POWER. THIS HAPPENED FOUR OR FIVE TIMES UNTIL I MADE IT INTO THE NEXT TOWN, WHERE I DROVE DOWN HILL WITH NO ENGINE, STEERING OR BRAKES, AND COASTED INTO A GAS STATION. IT WOULD NOT GO INTO REVERSE AND WAS LEFT 2 HOURS FROM HOME, AWAITING ARRANGEMENTS TO PICKED UP. *TR

Mileage: 78,000

MY TRANSMISSION FAILED ON THE 2004 FORD FREESTAR MINIVAN AT ONLY 81,000 MILES. *TR

Mileage: 81,000

NEAR/MISS ACCIDENT MY SPOUSE WAS DRIVING TO WORK. WE LIVE ON A DIRT ROAD AND WE DRIVE SLOW NO MORE THAN 20 MPH. THE ROAD TAKES YOU DIRECTLY TO THE A BUSY FREEWAY. SHE TURN ONTO THE HIGHWAY AND STARTED ACCELERATING AND BEFORE IT WAS TOO LATE SHE NOTICE THE 2004 FORD FREESTAR WOULDN'T SHIFT INTO 2ND GEAR AND WAS ALMOST REAR ENDED BY A SEMI-TRUCK. COME TO FIND OUT THE TRANS HAD TO BE REBUILT, THERE IS ONLY 89,000 MILES ON IT. THE TRANS MECHANIC TOLD ME THAT IT HAPPENS ALOT ON THESE VANS IT COST ALOT OF MONEY. *TR

Mileage: 89,000

MY HUSBAND AND I WERE DRIVING FROM THE STORE GOING HOME ... JUST TURNED OFF A BUSY STREET ON A SIDE ROAD WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHY WE WERE IN DRIVE SO WE ROLLED TO THE SIDE OF THE ROAD ... MY HUSBAND PUT IT IN PARK ... THEN HE STARTED THE CAR AGAIN PUT IT IN GEAR PRESS THE GAS AND WE DID NOT MOVE JUST THE ENGINE MADE NOISE SO HE TRIED ANOTHER GEAR AND SAME THING NOT MOVING JUST ENGINE MAKING NOISE... I AM SURE GLAD THAT WE JUST TURNED OFF THE BUSY STREET NO TELLING WHAT WOULD OF HAPPEN AND WE DID NOT HAVE OUR FOUR CHILDREN IN THE CAR EITHER THANK GOD ... WELL WE HAVE IT TOWED TO A LOCAL FORD DEALER ... THEY TELL US THAT IT IS THE TORQUE CONVERTER AND THE PRICE TO FIX IT 1800.00 I THINK THAT FORD NEEDS TO FIX THE PROBLEMS ... BEFORE SOME ONE GETS SERIOUSLY HURT OR DIES. .. TO TOP IT OFF WE LIVE IN A SMALL TOWN THAT HAS NO BUS OR CAB TRANSPORTATION WITH OR FOR KIDS LIVING PAY CHECK TO PAY CHECK DO NOT EVEN KNOW WHAT TO DO WE JUST MADE 2 CAR PAYMENTS AND WE DO NOT HAVE THE MONEY TO GET IT FIXED. *TR

Mileage: 67,000

I WAS LEAVING THE SCHOOL PARKING LOT WHEN ALL OF A SUDDEN MY CAR STALLED OUT. LUCKILY THERE WAS NO TRAFFIC COMING. IT WOULD START THEN STALL. THIS HAPPENED SEVERAL TIMES. I HAD IT TOWED TO THE FORD DEALER AND WAS TOLD THAT I NEED A NEW TRANSMISSION. THE TORQUE CONVERTER IS DEFECTIVE IN THIS VEHICLE. I HAVE CONTACTED FORD REGARDING THIS INCIDENT. IT IS HORRIFYING TO THINK THAT THESE FAMILY VEHICLES ARE DEFECTIVE AND NOTHING IS BEING DONE BY FORD TO ENSURE THE SAFETY OF THEIR CUSTOMERS. AFTER DOING RESEARCH, I LEARNED THAT NUMEROUS PEOPLE HAVE HAD CLOSE CALLS WITH POTENTIALLY FATAL CIRCUMSTANCES AND STILL NO RECALL. DO PEOPLE HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE??? *TR

Mileage: 89,000

I WAS DRIVING MY 2004 FORD FREESTAR DOWN THE ROAD AND ALL OF A SUDDEN NO POWER LIKE IT WAS PUT INTO NEUTRAL SO I HAVE IT IN SHOP. *TR UPDATED IVOQ 12/21/10.*JB

Mileage: 8,555

WHILE MAKING A TURN IN A VERY BUSY INTERSECTION MY 04 FREESTAR SIMPLY STOPPED MOVING FORWARD. THE ENGINE WOULD REV BUT IT WOULDN'T MOVE IN ANY GEAR. I WAS STUCK IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. THIS COULD HAVE ENDED IN TRAGEDY IF THIS HAD HAPPENED AT A DIFFERENT TIME OF THE DAY WHEN TRAFFIC GETS REALLY HEAVY. THE PROBLEM HAS BEEN DIAGNOSED BY MORE THAN ONE TRANSMISSION EXPERT TO BE THE TORQUE CONVERTER. I'VE BEEN DOING SOME RESEARCH AND THIS SEEM TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. WITH THIS COMPLAINT I'M ALSO REQUESTING MORE INFORMATION ON THIS PROBLEM. THANK YOU, JORGE*TR

Mileage: 84,000

I HAVE A 2004 FREESTAR PASSENGER VAN. I WAS DRIVING DOWN ROAD AT APPROXIMATELY 65-70 MPH. AND VAN LOST ALL FORWARD MOMENTUM WITH NO INDICATION AT ALL. NO DASHBOARD INDICATION OR VEHICLE SHOWING IRREGULAR MOMENTUM OR SLIPPAGE. I HAVE BEEN UNABLE TO HAVE VEHICLE REPAIRED. I PUT SENSOR SW-6012 BUT THAT DIDN'T FIX PROBLEM..WHEN CAR IS RUNNING VEHICLE MAKES LOUD WHINING SOUND..NOT QUITE A I SCREECH. I AM GLAD WHEN I LOST POWER THERE WERE NO CARS BEHIND ME. THANK GOD I HAVE BEEN ADVISED THAT IT IS THE TRANSMISSION. *TR

Mileage: 100,000

THE 2004 FORD FREESTAR VAN WAS ENTERING THE ON-RAMP TO THE QEW HIGHWAY AND WOULD NO LONGER DRIVE. THE ENGINE WAS STILL WORKING BUT WHEN YOU PUSHED THE GAS PETAL IT WOULD ONLY REV UP AND NOT DRIVE. I HAVE TAKEN IT TO THE LOCAL OAKLAND FORD DEALERSHIP IN OAKVILLE AND HAVE BEEN TOLD IT IS THE TORQUE CONVERTER/TRANSMISSION. MY WIFE THAT WAS DRIVING THE CAR HAD TO WAIT ON THE ON-RAMP UNTIL A TOW TRUCK ARRIVED. SHE WAS VERY CLOSE TO BEING HIT FROM BEHIND ON MANY OCCASSIONS. IF THIS OCCURRED 1 MINUTE LATER SHE WOULD HAVE BEEN ON THE HIGHWAY. THE VEHICLE ONLY HAS 75,000KM ON IT AND THIS SHOULD NOT OCCUR WITH SUCH LOW MILEAGE. *TR

Mileage: 46,000

WHILE TRAVELING ON HIGHWAY 140 BETWEEN CANTON & WALESKA, GA MY 2004 FORD FREESTAR SUDDENLY WENT TO NEUTRAL FORCING ME TO STOP IN THE MIDDLE OF A BUSY TWO LANE HIGHWAY DURING RUSH HOUR. LUCKY FOR ME THIS WAS COVERED BY MY CARMAX EXTENDED WARRANTY PROGRAM, BUT IT COST ME 200 FOR A TOW AND PUT MY LIFE AND OTHERS AT RISK. I WAS ALMOST REARENDED AS THE PERSON BEHIND ME DIDN'T KNOW I WAS SLOWING DOWN UNTIL I PRESSED THE BRAKE PEDAL TO MAKE OTHERS AWARE I WAS STOPPING. MY TORQUE CONVERTER WAS STRIPPED AND THIS DOESN'T SEEM TO BE AN UNCOMMON PROBLEM ON THIS VAN. *TR

Mileage: 80,400

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT STATED THAT THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE VEHICLE HAD TO PUSHED ONTO THE EMERGENCY LANE AND TOWED TO A LOCAL MECHANIC. THE MECHANIC CONFIRMED THAT THE TORQUE CONVERTER FAILED. THE DEALER STATED THAT THERE WAS NO RECALL OR WARRANTY RELATED TO THE YEAR, MAKE AND MODEL OF THE VEHICLE. THE FAILURE MILEAGE WAS 99,661.

Mileage: 99,661

TORQUE CONVERTER STOPPED WORKING ON 2004 FORD FREESTAR ON I35 INTERSTATE. NO WARNING THAT ANYTHING WAS WRONG. *TR

TRANSAXLE WARNING LIGHT COMES ON EVEN AFTER TRANSMISSION REPLACEMENT. 2004 FORD FREESTAR HAD TRANSMISSION REPLACED AT 104K BECAUSE OF TRANSAXLE LIGHT CONTINUALLY ON AND VAN STUTTERING, JERKING. LIGHT CONTINUES TO COME ON. TRANSMISSION SHOP SAYS TRANSMISSION IS FINE. LIGHT GOES OFF WHEN KEY IS REMOVED AND ENGINE RESTARTED:HOWEVER, COMES BACK ON WITH DISTANCE AND SPEED DRIVING (AROUND ONE HOUR AT 60+). *TR

Mileage: 104,000

I WAS DRIVING ON THE ROAD GOING ABOUT 55 MILES PER HOUR WHEN WITH NO WARNING AT ALL THE TRANSMISSION IN MY 2004 FORD FREESTAR FAILED. THIS LEFT ME WITH NO MOMENTUM OR ABILITY TO MOVE FORWARD, FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND MY FOUR CHILDREN AND I WERE SAFE, BUT SHAKEN. WE COULD HAVE BEEN KILLED! I HAVE ALWAYS HAD REGULAR MAINTENANCE PERFORMED ON MY VAN, AND HAVE THE RECORDS TO PROVE IT. THIS IS VERY DISAPPOINTING TO ME SINCE I HAVE LEARNED THAT FORD IS AWARE OF THIS PROBLEM AND DOES NOTHING TO TAKE CARE OF IT. I AM ANGRY THAT THEY WOULD KNOWINGLY PUT THEIR CONSUMERS LIVES AT RISK WITH FAULTY PARTS. *TR

Mileage: 122,000

WHILE DRIVING AT HIGHWAY SPEED, MY 2004 FORD FREESTAR SUDDENLY LOST ALL POWER TO THE WHEELS. THE ENGINE WORKED OK BUT THE TRANSMISSION SHIFT LEVER APPEARED TO HAVE NO EFFECT. HAD THIS HAPPENED OTHER THAN ON A RURAL ROAD AS IT DID, ALL VEHICLES IN PROXIMITY WOULD HAVE BEEN ENDANGERED BY THE SUDDEN LOSS OF POWER IN THIS VEHICLE. THIS FAILURE OCCURRED WITHOUT WARNING OR ANY PRECEDING INDICATION THAT ANYTHING WAS AMISS. *TR

Mileage: 119,864

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 65 MPH ATTEMPTING TO ACCELERATE TO PASS ANOTHER VEHICLE, THE RPM INCREASED; HOWEVER, THE VEHICLE DID NOT INCREASE IN SPEED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE TOWED TO A MECHANIC. A MECHANIC STATED THE THE SHAFT OR THE TORQUE CONVERTER CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 56,269.

Mileage: 56,269

ON SEPT 18, 2009 MY WIFE WAS DRIVING HOME FROM WORK WHEN THE OUR 2004 FORD FREESTAR HAD A SUDDEN LOSS OF POWER. THERE WAS NO INDICATION OF ANY PROBLEM. OUR MECHANIC HAS INDICATED THAT THE TRANSMISSION FAILED AND WOULD REQUIRE A COMPLETE REBUILD, REPLACING THE TORQUE CONVERTER, TRANSMISSION PUMP ASSEMBLY AND VARIOUS ITEMS IN THE OVERHAUL KIT. COST $1807.92. *TR

Mileage: 84,000

2004 FREESTAR WITHOUT WARNING NO MOTION F-OR R SAW HUNDREDS OF SAME ON WEB ...NEEDS TO BE RECALLED BILLION DOLLAR CORP SHOULD MAN UP. *TR

Mileage: 64,296

THE VEHICLE (2004 FORD FREESTAR) IN TRAFFIC WHEN THE TRANSMISSION SUDDENLY FAILED, LEAVING US WITH NO OPTION BUT TO COAST OFF TO THE SIDE OF THE ROAD. I HAD MY WIFE AN TEENAGE SON IN THE CAR WITH ME, AND WE WERE VERY FORTUNATE NOT TO HAVE BEEN INJURED OR KILLED. IF THE TRANSMISSION HAD FAILED A FEW MINUTES EARLIER, WE COULD HAVE EASILY BEEN REAR-ENDED ON THE INTERSTATE. WE HAD TO HAVE THE TRANSMISSION REPLACED AT A COST OF $3400. *TR

Mileage: 118,000

WHILE I WAS ON THE HIGHWAY, DRIVING ABOUT 65MPH, WITH 4 KIDS IN THE VAN, MY RPMS SPIKED, A LOUD MOANING SOUND STARTED AND I COMPLETELY LOST ACCELERATION, I WAS ABLE TO COAST OFF AN EXIT AND PULL OVER. MY OLDER BOYS WERE ABLE TO PUSH THE VAN INTO A PARKING LOT OF A NATIONAL TIRE AND BATTERY. THE GUYS THERE TOLD ME THAT MORE THAN LIKELY THE TRANSMISSION WENT OUT, NOTHING COULD BE DONE BECAUSE OF THE HOLIDAY WEEKEND, SO I WOULD HAVE TO WAIT UNTIL TUESDAY FOR ANY KIND OF QUOTE TO BEGIN REPAIRS. I HAD TO CALL FAMILY 50 MILES AWAY TO COME PICK US UP, MY VEHICLE IS STRANDED IN ANOTHER TOWN 40 MILES AWAY, AND I AM TOLD THE REPAIRS COULD COST AT LEAST $2000.00 AND COULD TAKE A WEEK! THIS VEHICLE ONLY HAS APPROXIMATELY 66,000 MILES ON IT. *TR

Mileage: 66,000

2004 FORD FREE STAR TRANSMISSION QUIT WITHOUT WARNING WHILE RIDING ON MAIN STREET IN NICHOLASVILLE, KY. THE VAN STAYS IN NEUTRAL EVEN THOUGH THE GEAR IS IN THE DRIVE OR REVERSE POSITION. HAD THE VAN TOWED TO OUR HOUSE BECAUSE IT IS NOT ABLE TO DRIVE. *TR

Mileage: 98,000

TRANSMISSION FAILURE OF 2004 FORD FREESTAR THAT MATCHES CURRENT INVESTIGATION NUMBER PE09-033. *TR

Mileage: 40,000

DRIVING DOWN THE ROAD AND LOST ALL FORWARD MOTION DUE TO NO PULLING POWER. I CAN HEAR THE TRANSMISSION GOING INTO GEAR PUT MY FOOT ON GAS AND THE MOTO REVES BUT THE TRANSMISSION AND THE ENGINE ARE NOT WORKING TOGETHER. *TR

Mileage: 104,252

WE WERE DRIVING OUR 2004 FORD FREESTAR ON I-90 OUTSIDE ELGIN, IL ON AUGUST 10, 2009. I THOUGHT I HEARD A POP OR ENGINE NOISE AND THE CAR SUDDENLY STARTED LOSING ACCELERATION AND STARTED COASTING. WE PULLED THE CAR OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND CHECKED THE ENGINE. THE CAR WOULD NOT MOVE IN FORWARD OR REVERSE WHEN YOU PRESSED THE GAS. WE TOWED THE CAR TO ARLINGTON HEIGHTS FORD IN ARLINGTON HEIGHTS, IL. THEY CHECKED AND TOLD US THAT THE TRANSMISSION WAS SHOT AND IT WOULD NEED A NEW TRANSMISSION. WE NEEDED THE CAR SO WE PAID $3158.43 FOR THE REPAIR ($2119.29 FOR PARTS AND $1039.14 FOR LABOR). WE DID NOT RECEIVE THE OLD PART. *TR

Mileage: 52,693

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH SHE LOST COMPLETE POWER ACCOMPANIED BY GEAR FAILURE WITHOUT ANY PRIOR WARNINGS. SHE WAS ABLE TO SAFELY MOVE THE VEHICLE TO THE SIDE OF THE ROAD IN WHICH THE VEHICLE WAS TOWED TO HER HOUSE. SHE CONTACTED THE DEALER IN WHICH A TECHNICIAN SPECULATED THAT SHE WOULD HAVE TO REPLACE THE TRANSMISSION AT AN EXPENSE OF $4500.00. AS OF CURRENT DATE THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 59,000. (CC)

Mileage: 59,000

ON MY WAY TO WORK , I WAS DRIVING 55MPH WHEN ALL OF A SUDDEN THE VAN THREW ME BACK AS IF THE VAN WAS THROWN INTO PARK. I HAD NO ACCELERATION AND THE VAN SHUT OFF AND COASTED TO A STOP. AFTER STARTING THE VAN AGAIN, WHEN I ATTEMPTED TO ACCELERATE, THE RPM'S WOULD RISE VERY HIGH, HOWEVER THE VAN WOULD NOT MOVE. THIS WAS IN DRIVE OR REVERSE. I HAD TO HAVE THE VAN TOWED BACK HOME. I AM CURRENTLY REVIEWING MY OPTIONS AS I AM STILL PAYING ON THIS VAN AND CAN NOT AFFORD AN EXPENSIVE REPAIR. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. FORTUNATELY FOR ME, THIS OCCURRED IN THE EARLY MORNING HOURS WHERE THERE WAS NOT MUCH TRAFFIC ON THE EXPRESS WAY. HAD THIS HAPPENED A COUPLE HOURS LATER DURING RUSH HOUR, THIS COULD HAVE TURNED OUT TO BE A FATAL INCIDENT. *TR

Mileage: 84,784

VEHICLE STOPPED MOVING IN LEFT LANE OF INTERSTATE I270 S ON UPWARD INCLINE TOWARD RT85 WITH NO WARNING. THE VEHICLE WAS ONLY ABLE TO COAST OFF THE LEFT SIDE OF THE ROAD BY ABOUT 1 FOOT. THIS OCCURRED WHILE DRIVING FOR ABOUT 400 MILES FROM BOSTON THAT DAY. THE DEALER SAID THE SPLINES FOR THE TORQUE CONVERTER SHAFT SHEARED OFF CAUSING THE VEHICLE TO STOP MOVING. AUTO TRANS HAD TO BE REPLACED DUE TO THIS AT 50770 MILES ON 8/10/2009. *TR

Mileage: 50,770

I HAVE 2004 FORD FREESTAR. THIS MINIVAN WAS TRAVELING 72 MPH AT HIGHWAY 75. I WAS SURROUND BY FAST HIGHWAY TRAVELING CARS AND TRUCKS. THIS VAN WITHOUT ANY WARNING LOST PROPULSION. THE TRANSMISSION WAS NOT WORKING SUDDENLY AT HIGHWAY SPEED. I ALMOST HAVE AN ACCIDENT. THE TRANSMISSION REPAIR COST $2748.00 TO FIXED. *TR

Mileage: 69,989

2004 FORD FREESTAR LOST POWER FROM THE ENGINE TO THE WHEELS. DRIVING ALONG A STATE ROAD AND WITH THE ENGINE RUNNING FINE, LOST POWER AND COASTED TO THE SIDE OF THE ROAD. TRANSMISSION HAS NO MOTION IN ANY GEAR. FLUID LEVEL IS OVERFULL WHILE RUNNING INDICATING A CONVERTER FAILURE. *TR

Mileage: 91,000

BEGINNING AT 55K MILES, THE TRANSAXLE HAS BEEN SLOW SHIFTING BETWEEN REVERSE AND DRIVE WITH OCCASIONAL SHUTTERING, EVEN JUMPING OUT OF GEAR AFTER STOPPING. TOOK IT TO A LOCAL TRANSMISSION SHOP IN MARCH 2008 BUT "PROBLEM COULD NOT BE DUPLICATED" WAS THEIR DIAGNOSIS. THE VEHICLE WOULD ALSO "CLUNK" BACK INTO GEAR AFTER STOPPING. AFTER A LOCAL DEALERSHIP COMPLETED THE 60K MILE TRANSAXLE SERVICE, THE PROBLEM APPEARED TO HAVE BEEN FIXED. THE SLOW SHIFTING STARTED AGAIN LAST WEEK AND THE TRANSAXLE QUIT YESTERDAY WHILE IN TRAFFIC (4K MILES AFTER THE EXTENDED SERVICE PLAN EXPIRED). IT WON'T MOVE AND LOUDLY WHINES LIKE A POWER STEERING PUMP LOW ON FLUID. THIS SAME DEALERSHIP THAT SERVICED IT SAYS ITS TOO BAD THE WARRANTY EXPIRED BUT THEY'LL GLADLY DIAGNOSE THE PROBLEM FOR $135. THE TEAM LEADER SAID IT'LL LIKELY NEED TO BE REPLACED WITH A "REMANUFACTURED UNIT" (3 YEAR, 100K MILE WARRANTY), BUT DIDN'T KNOW THE COST, SAYING IT NEEDS TO BE DIAGNOSED FIRST. SO, I HAVE TO PAY FIRST BEFORE THEY'LL TALK PRICE? *TR

Mileage: 79,090

I WAS DRIVING ON THE HIGHWAY WITH MY 2 CHILDREN IN NOVEMBER 2008 AND ALL OF A SUDDEN WITH NO INDICATION OF A PROBLEM MY VAN CAME TO A STOP. NO LIGHTS CAME ON OR NO WIRED NOISES HAPPEN TO LET ME KNOW THAT SOMETHING WAS GOING ON. I HAD TO HAVE MY TRANSMISSION REBUILT. IN WHICH I PAID $2300 FOR. *TR

Mileage: 101,000

DRIVING MY 2004 FORD FREESTAR AND IT SUDDENLY LOST DRIVE. THE TRANSMISSION WOULD NOT ENGAGE TO DRIVE FORWARD NOR IN REVERSE. WAS TRAVELING AT 40 MPH AND THE VEHICLE QUICKLY STARTED DECELERATING AND HAD TO PULL OVER TO SIDE OF ROAD DUE TO NO ENGAGEMENT OF THE TRANSMISSION GOING FORWARD OR IN REVERSE. *TR

Mileage: 120,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN ATTEMPTING TO PLACE THE VEHICLE IN DRIVE IT STALLED AND THE CONTACT WAS UNABLE TO DRIVE IN REVERSE. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT WATER WAS LEAKING INTO THE PCM. THE CONTACT IS RESPONSIBLE FOR THE REPAIR COST OF $873.23. ONE MONTH LATER, WHILE DRIVING 5 MPH THE FAILURE RECURRED. THE DEALER STATED THAT WATER AND OIL WERE IN THE MAIN CONNECTOR AIR BOX CAUSED THE FAILURE. THE CONTACT WAS RESPONSIBLE FOR PAYING $888.27 TO REPAIR THE VEHICLE. ONE MONTH LATER WHILE DRIVING THE VEHICLE STALLED. THE THIRD DUPLICATE FAILURE, THE TECHNICIAN DETERMINED THAT WHEN THE VEHICLE WAS REPAIRED IT WAS NOT DONE ACCORDING TO THE SERVICE BULLETIN STATING THAT THE COWL GILL WOULD HAVE TO BE REPLACED. THE CONTACT WAS RESPONSIBLE FOR PAYING $751.23 TO REPAIR THE VEHICLE ACCORDING TO THE SERVICE BULLETIN. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND NO COMPENSATION WOULD BE OFFERED; HOWEVER, THE CONTACT RECEIVED A REFUND FOR THE FIRST TWO REPAIRS. THE FAILURE MILEAGE WAS 66,643 AND THE CURRENT MILEAGE WAS 75,000.

Mileage: 66,643

WITHOUT ANY WARNING, THE TRANSMISSION STOPPED WORKING ON AN AVERAGE DRIVE TO WAL-MART. WHILE DRIVING IN TRAFFIC USING THE CRUISE CONTROL, THE ENGINE SPEED INCREASED AND ENGINE SEEMED SEPARATED FROM TRANSMISSION (NO POWER TO WHEELS). THE VAN COASTED INTO NEAREST PARKING LOT AND WAS TOWED TO SANDERS FORD IN JACKSONVILLE NC. THE DEALERSHIP IS CURRENTLY WORKING ON THE TRANSMISSION, BUT DOESN'T KNOW IF OUR EXTENDED WARRANTY WILL COVER IT! THIS FAILURE CAME WITH NO WARNING DURING GOOD WEATHER ON A SHORT DRIVE. 2004 FORD FREESTAR WITH 62000 MILES. THIS IS UNSATISFACTORY RELIABILITY AND IS A SAFETY HAZARD. *TR

Mileage: 63,000

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

Mileage: 47,000

I PURCHASED A 2004 FORD FREESTAR FROM ROSEN NISSAN KIAN IN MILWAUKEE, WI IN MARCH OF 2008 WITH 15,000 MILES ON IT. ON FRIDAY, AUGUST 14TH,2009 I RECEIVED A WARNING LIGHT THAT FLASHED INDICATING A TRANSAXEL PROBLEM. MY OWNERS MANUAL STATED THAT IF THIS LIGHT REMAINS ON TO TAKE IT IN FOR SERVICE IMMEDIATELY. BECAUSE IT DID NOT REMAIN ON, I WAS GOING TO TAKE MY VEHICLE IN ON MONDAY. HOWEVER, ON SUNDAY, AUGUST 16TH 2008 MY VEHICLE WOULD NOT MOVE. I HAD THE CAR TOWED TO A FORD DEALER WHERE THEY INFORMED ME THAT MY TRANSMISSION WAS GONE AND THE REPAIR WOULD RUN $3,500.00. *TR

Mileage: 44,000

WE WERE DRIVING IN THE OUTSKIRTS OF TOWN AT ABOUT 40 MPH OR SO, GETTING READY TO SLOW DOWN WHEN I TRIED TO ACCELERATE BUT I COULDN'T. AT FIRST, I THOUGHT I HAD NOT BRAKES BUT I WAS ABLE TO BRAKE. I PARKED THE VEHICLE AND TRIED TO SHIFT THE GEAR IN REVERSE TO SEE IF IT WOULD WORK. THE VEHICLE WAS RUNNING BUT I COULD NOT DRIVE OR REVERSE. I TURNED THE VEHICLE OFF AND I RESTARTED IT BUT IT WOULDN'T BUDGE. MY HUSBAND & I HAD TO PUSH THE CAR TO THE SIDE AND WAIT FOR SOMEONE TO TOW US BACK TO TOWN. THE ENGINE WAS STILL WORKING AS WE LEFT THE AIR CONDITIONER ON DUE TO THE HEAT OUTSIDE. WE HAD RECENTLY HAD THE ALTERNATOR REPAIRED, NOW THE MECHANIC WE HAD LOOK AT OUR VEHICLE STATED THAT THE TRANSMISSION IS NO LONGER WORKING. THIS VEHICLE HAS 77769 MILES. THERE WAS NO WARNING THAT THE TRANSMISSION HAD GIVEN OUT. NO NOISE OR WARNING TO LET US KNOW THAT IT WOULD LEAVE US STRANDED IN THE MIDDLE OF NOWHERE. FROM WHAT I HAVE READ ONLINE, WE ARE NOT THE ONLY PEOPLE WHO THIS HAS HAPPENED TO. OUR VEHICLE IS NOW NO LONGER UNDER WARRANTY. I HAVE THE VEHICLE PARKED AND IT WILL PROBABLY REMAINED PARKED UNTIL I CAN AFFORD TO PURCHASE A NEW TRANSMISSION. I AM STILL PAYING FOR THIS VEHICLE. *TR

Mileage: 77,769

I WAS DRIVING MY 2004 FORD FREESTAR VAN 55MPH ON BUSY HIGHWAY WHEN ALL OF THE SUDDEN TRANSMISSION GEARS APPARENTLY DISENGAGED--MY FOOT WAS ON GAS PEDAL, BUT VEHICLE WOULD NOT ACCELERATE THOUGH ENGINE REVVED. AFTER COASTING A MILE OR SO, I WAS ABLE TO PULL SAFELY OFF THE ROAD (I HAD MY YOUNG DAUGHTER IN VAN WITH ME). I PHONED A FRIEND WHO CONTACTED MECHANIC SHOP AND DISPATCHED TOW TRUCK. UPON INVESTIGATION BY MECHANIC, IT WAS DETERMINED THAT TORQUE CONVERTER HAD FAILED. I WAS INFORMED THAT THIS WAS A COMMON PROBLEM WITH FORD VANS AND TRUCKS, AND PROCEEDED TO INVESTIGATE MYSELF AND FOUND HUNDREDS OF COMPLAINTS ON THE INTERNET BY CONSUMERS WHO HAD EXPERIENCED THE SAME PROBLEM, SOME OF WHOM WERE EXTREMELY FORTUNATE IN THAT THEY WERE NOT INVOLVED IN WHAT COULD HAVE BEEN SERIOUS ACCIDENTS. I FEEL THAT THIS IS A SERIOUS PROBLEM WHICH DEMANDS IMMEDIATE ACTION TO ENSURE THAT OTHER FORD VAN/TRUCK OWNERS ARE INFORMED OF POTENTIAL PROBLEM WITH TORQUE CONVERTER/TRANSMISSION AND DANGEROUS OUTCOME. THANK YOU. *TR

Mileage: 106,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE MAKING A LEFT TURN BETWEEN 30-35 MPH, THE ENGINE BEGAN TO REV EXCESSIVELY HIGH FOLLOWED BY AN EXTREMELY LOW POWER RESPONSE. THE DRIVER WAS ABLE TO PULL INTO A PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE TORQUE CONVERTER FAILED. THE PART WAS ORDERED FOR THE REPAIR. THE VEHICLE WILL BE REPAIRED ONCE THE PART ARRIVES. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 9/23/09 *CN UPDATED 09/28/09.*JB

Mileage: 55,000

MY WIFE WAS DRIVING TO WORK WHEN THE VEHICLE LOST POWER TO THE TRANSMISSION. SHE ROLLED TO A STOP IN THE MIDDLE OF THE ROAD AND LUCKILY SOME PEOPLE PUSHED HER VAN TO THE SIDE OF THE ROAD. THIS COULD HAVE BEEN SERIOUS IF IT HAD HAPPENED ON THE HIGHWAY. THE VAN RUNS BUT WILL NOT ENGAGE INTO ANY GEAR. *TR

Mileage: 52,000

DRIVING OUT OF TOWN YESTERDAY AND 4 MILES FROM HOME WITH YOUNG GRANDCHILDREN IN CAR I ACCELERATED SLIGHTLY AFTER EXITING A CURVE AND THE ENGINE JUST REVVED UP LIKE I PUT THE TRANS IN NEUTRAL. WE COASTED TO A STOP, UNABLE TO MOVE FRONTWARDS OR BACKWARDS AND HAD TO SIT IN THE SUN AND WAIT FOR THE TOW TRUCK IN 95 DEGREE HEAT. I DRIVE LIKE A GRANDPA, NEVER ACCELERATING HARD, NEVER BRAKING HARD UNLESS ITS AN EMERGENCY. I'VE NEVER EVEN HAD THE ACCELERATOR TO THE FLOOR, EVER. I DON'T KNOW WHAT PART FAILED YET AS IT IS IN THE SHOP BEING TORE DOWN BUT THE WAY IT ACTED I WOULD HAVE TO GUESS THE INPUT SHAFT, ESPECIALLY AFTER READING MANY OF THE FREESTAR FORUMS WITH PEOPLE DESCRIBING THE SAME INSTANT FAILURE. THE PROBLEM SOUNDS LIKE AN UNDERENGINERED PART, NOT HARD ENOUGH MATERIAL TO HANDLE THE TORQUE OF THE MOTOR BUT IT IS BEING REPAIRED WITH THE SAME WEAK LINK WHICH IS JUST GOING TO FAIL AGAIN AND AGAIN. I WILL KNOW SOON WHEN AN ADJUSTOR LOOKS AT THE PROBLEM TO SEE IF IT QUALIFIES FOR ESP WARRANTY. THE VAN HAS 78000 MILES WITH COVERAGE UNTIL 2012, 106000 MILES. *TR

Mileage: 78,000

TRANSMISSION 2ND AND 3RD GEAR SLIPPING. *TR

Mileage: 94,000

LATE LAST NIGHT, MY FAMILY AND I WERE DRIVING HOME WHEN MY 2004 FORD FREESTAR WENT FROM 45 MPH TO 0 MPH. IT WOULD NOT GO INTO GEAR. MY HUSBAND AND I SAT ON THE SIDE OF ROAD AT 1 A.M. WITH OUR THREE SMALL CHILDREN WAITING FOR A CAB. FROM WHAT I HAVE READ, THIS IS A COMMON OCCURRENCE. PLEASE DO SOMETHING ABOUT THIS. I CAN ONLY THANK GOD MY HUSBAND WAS DRIVING AND KNEW WHAT WAS GOING ON. HAD IT BEEN ME, I MAY HAVE PANICKED CAUSING AN ACCIDENT. *TR

Mileage: 60,000

TRANSMISSION FAILED. AFTER READING A LOT OF POST THIS IS A ISSUE THAT FORD KNOWS ABOUT AND WILL NOT DO ANYTHING ABOUT. I TOOK IT TO THE LOCAL FORD DEALER AND WAS TOLD I NEEDED TO FLUSH MY FLUID. I DID AND IT WAS STILL ACTING UP AND THEY SAID THEY COULD FIND NOTHING WRONG. A COUPLE OF MOTHS LATER THE TRANSMISSION WENT OUT. I WAS ABLE TO DRIVE IT TO THE SHOP AND THE GUY SAID HE WAS SURPRISED IT WAS EVEN DRIVING THE WAY IT WAS. FLUID WAS FULL OF METAL AND HAD WATER IN IT. THEY QUESTION IF THE FORD DEALER EVEN DID THE FLUSH BECAUSE IT WAS SO BAD. *TR

Mileage: 101,750

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE AT A STOP LIGHT AND PROCEEDING TO ACCELERATE, THE VEHICLE FAILED TO GAIN SPEED. IN ADDITION, THE VEHICLE DROVE INTO REVERSE WITHOUT BEING IN THE REVERSE POSITION. AFTER SWITCHING INTO THE DRIVE POSITION, THE CONTACT MANAGED TO GET THE VEHICLE TO MOVE FORWARD. HE DID NOT NOTICE ANY LIGHTS ILLUMINATED OR WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE POWER TRAIN CONTROL MODULE WAS FAILING DUE TO WATER DAMAGE TO THE SYSTEM. THE VEHICLE WAS REPAIRED AT THE COST OF $186. THE FOLLOWING DAY, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRANSMISSION TEMPERATURE SENSOR WAS FAILING. THE VEHICLE WAS REPAIRED AT THE COST OF $507.84. ONE MONTH LATER, THE WIPER WASHER MOTOR FAILED. THE CONTACT REPAIRED THE VEHICLE HIMSELF AT THE COST OF $100. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 53,000.**MILEAGE IS 5,300, SMCH 8-10-09 UPDATED 8/24/09 *CN WATER ENTERED THE PCM. THERE WERE 2 CODES ON THE VEHICLE THAT COULD NOT BE CLEARED; WHICH WAS THE TRANSMISSION FLUID TEMPERATURE SENSOR AND THE OUTPUT SHAFT SENSOR. IT WAS DETERMINED THE TFT SENSOR WAS BAD. WATER ENTERED INTO A MODULE THAT SHOULD HAVE BEEN SEALED AT THE FACTORY. THE WATER MAY HAVE SHORTED OUT THE SENSOR AND MODULE. WATER MAY ALSO HAVE ENTERED THE WIPER MOTOR WHICH CAUSED IT TO MALFUNCTION. UPDATED 08/26/09

Mileage: 5,300

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH, THE RPMS INCREASED WITHOUT WARNING AND THE TRANSMISSION FAILED. THE CONTACT MANAGED TO PLACE THE VEHICLE INTO NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TORQUE CONVERTER FAILED. THE ESTIMATED COST FOR REPAIR WAS $1,800. THE MANUFACTURER WOULD NOT ASSIST. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 60,500.

Mileage: 60,500

2004 FORD FREESTAR, 70,983 MILES, REGULARLY SERVICED. I WAS STOPPED AT A STOP SIGN, WENT TO ACCELERATE AND THE VAN WENT ABOUT 30 FEET AND THE TRANSMISSION FAILED, THEN ENGINE REVVED AS IF IT WERE IN NEUTRAL. THERE WAS NO POWER OR ENGAGEMENT OF THE TRANSMISSION IN EITHER FORWARD GEARS OR REVERSE. THERE WAS NO PRIOR WARNING/SIGNS OF POTENTIAL ISSUES WITH THE TRANSMISSION OR DRIVE TRAIN. FORTUNATELY, I WAS ABLE TO COAST TO A SIDESTREET AND PUT MY FAMILY OUT OF HARMS WAY. *TR

Mileage: 70,983

I'M A SINGLE MOM OF 4 CHILDREN AND ONE ON THE WAY. I AM CONSIDERED A HIGH RISK PREGNANCY. I BOUGHT A MINIVAN FROM THE MALLOY DEALERSHIP IN MANASSAS A LITTLE OVER A MONTH AGO. A COUPLE DAYS AFTER I BOUGHT IT I TOOK IT BACK UP TO THE DEALERSHIP BECAUSE OF A PROBLEM WITH HESITATION IN THE VAN AND ONE OF THE DOORS AS WELL AS THE WINDOW. I HAD ALSO TOLD THEM ABOUT THE CRACK IN THE WINDSHIELD AND A STRAP ON THE BACKSEAT THAT WAS BROKEN. THE COMMENT I RECEIVED FROM ONE OF THEIR SALES MANAGERS WAS IF I WANTED A NEW VEHICLE I SHOULD HAVE BOUGHT A NEW ONE. I TOOK THE VAN BACK UP THERE AGAIN FOR HESITATION AND THE MAN SAID THAT HE FOUND NOTHING WRONG WITH THE VAN, THEY CHECKED THE SPARK PLUGS. TODAY I TOOK THE VAN BACK UP THERE BECAUSE OF THE HESITATION, MISS IN THE TRANSMISSION OR WHEREVER THE PROBLEM IS COMING FROM. I HAD WENT SHOPPING FOR A TRIP ME AND MY KIDS WERE TO BE TAKING IN 2 WEEKS TO WEST VIRGINIA, THE VAN KEPT HESITATING, SHOOK AND THEN LOCKED UP ON ME. THE STEERING WHEEL LOCKED UP TO WHERE I BARELY GOT IT OFF THE HIGHWAY. MY KIDS WERE SCREAMING AND MYSELF AND MY MOTHER WERE SCARED TO PIECES. I GAVE THESE PEOPLE CASH FOR MY VEHICLE, SO I PAID IT OFF WHEN I PURCHASED IT. I SHOULD NOT HAVE TO WORRY ABOUT ME AND MY FAMILIES SAFETY IN MY VEHICLE, BUT AM AFRAID TO TAKE IT EVEN 3 MILES DOWN THE STREET. THEY ARE SAYING THEY FOUND NOTHING WRONG WITH IT, BUT THE VAN KEPT ACTING UP TODAY ALL THE WAY HOME FROM THE DEALERSHIP. I DON'T KNOW WHAT ELSE TO DO ABOUT THIS SITUATION, I EVEN HAD TO REPLACE THE WINDSHIELD THAT WAS CRACKED WHEN I BOUGHT THE VAN. I USED MY MONEY I HAD RECEIVED FROM A SETTLEMENT FROM BEING PERMANENTLY INJURED ON MY JOB ALMOST 2 YEARS AGO. PLEASE IS THERE SOMETHING YOU CAN DO TO HELP? I WANTED TO TAKE MY KIDS ON THEIR FIRST VACATION EVER BUT AM SO AFRAID TO DRIVE THE VAN THAT I JUST PAID OVER $8000 FOR THAT IS A PIECE OF JUNK. I AM OUT MY MONEY AND THE VEHICLE IS UNSAFE TO DRIVE MYSELF AND MY CHILDREN AROUND IN. THE DEALERSHIP HAS BEEN NO HELP. *TR

Mileage: 92,032

TRANSMISSION FAILURE. FLUID LEVELS WERE OK BUT OVERHEATED AND STOPPED WORKING PROPERLY. COST $3800 TO REPAIR AT A DISHONEST SHOP IN POUGHKEEPSIE, NEW YORK. *TR

Mileage: 108,000

THERE WERE NO EVENTS LEADING UP TO THE FAILURE. THE TRANSMISSION OF OUR 2004 FORD FREESTAR MINIVAN TRAVELING AT HIGHWAY SPEED 65 MPH, DURING RUSH HOUR WITH THREE YOUNG CHILDREN INSIDE, SIMPLY DISENGAGED. THE ENGINE CONTINUED TO RUN BUT THE VAN WOULDN'T ENGAGE IN ANY GEAR. THIS HAD NEVER HAPPENED BEFORE, AND THE CONSEQUENCE IS THAT THE CARE IN NOT RUNNING. THE VAN IS CURRENTLY IN THE REPAIR SHOP AND WE ARE LOOKING AT REPAIR COSTS BETWEEN 2 AND $3,000. *TR

Mileage: 61,000

WE WERE 500 FROM HOME WHEN OUR 2004 FORD FREESTAR HAD TO BE PUSHED OFF OF A HIGHWAY. WITH NO WARNING, IT WOULD NOT MOVE..RIGHT IN THE MIDDLE OF THE ROADWAY IT WAS LIKE WE SLIPPED INTO NEUTRAL FOREVER ...HAD TO HAVE IT TOWED FROM THE ROADSIDE.. AFTER TWO WEEKS WE'RE STILL WAITING TO HEAR HOW MUCH THE TORQUE CONVERTER/TRANSMISSION REPAIR WILL COST. *TR

Mileage: 98,200

WE HAVE A 2004 FORD FREESTAR WITH 69,000 MILES AND THE TRANSMISSION SUDDENLY STOPPED WORKING WITH NO WARNING. WE WERE DRIVING DOWN THE ROAD AT 35MPH AND THEN THE MOTOR STARTED TO REV HI. PULLED TO THE SIDE OF THE ROAD AND TRIED ALL THE GEARS AND THERE WAS NOTHING. *TR

Mileage: 69,000

I OWN A 2004 FORD FREESTAR MINIVAN. I WAS STOPPED AT A STOP SIGN AND WHEN I STEPPED ON THE GAS, THE VAN WENT APPROX. 30 FEET BEFORE THE ENGINE REVVED UP AND THE VAN WOULDN'T GO ANY FURTHER. I HAD JUST GOTTEN OFF OF THE FREEWAY RIGHT BEFORE THIS HAPPENED. THIS COULD HAVE BEEN DISASTROUS IF IT WOULD HAVE HAPPENED ON THE FREEWAY. IT WOULD NOT ENGAGE IN ANY GEAR AT ALL. I HAD IT TOWED TO THE NEAREST FORD DEALER AND WAS TOLD THAT THE TORQUE CONVERTER HAD TO BE REPLACED. I ONLY HAD 65,200 MILES ON IT AND I JUST HAD THE TRANSMISSION FLUID CHANGED AT 62,000 MILES. I LOOKED ON-LINE ABOUT THIS AND I FOUND ALOT OF OTHER COMPLAINTS FOR THIS EXACT SAME PROBLEM ON THESE VANS. HOW MANY COMPLAINTS DO YOU GUYS HAVE TO RECEIVE BEFORE YOU REALIZE THIS VAN IS A LEMON AND A DANGER TO IT'S OWNERS? FORD SHOULD BE MADE TO PUT OUT A RECALL ON THESE VANS. FORD IS RIPPING PEOPLE OFF RIGHT AND LEFT AND THEY SHOULD HAVE TO PAY FOR THEIR DEFECTIVE VEHICLES. *TR

Mileage: 65,223

TRANSMISSION STARTED POPPING HARD GOING OUT OF FIRST GEAR. THEN AT TIMES IT WOULD STICK AND NOT CHANGE UP. FINALLY IN JUNE WHEN I WENT TO ACCELERATE IT SHIFTED INTO NEUTRAL. THE ONLY WAY TO GET IT HOME WAS TO TURN IT OFF AND THE TRANSMISSION WOULD RESET BUT EVERY TIME ANY STRESS IS PUT ON THE TRANSMISSION IT GOES INTO NEUTRAL. MECHANIC SAYS THIS IS A COMMON OCCURRENCE WITH THE 2004 FREESTAR. *TR

Mileage: 83,295

TRANSMISSION FAILURE. AFTER I HAD COMPLETED A U TURN I PUT THE VAN GEAR BACK INTO DRIVE AND THE VAN WOULD NOT MOVE. I MADE SURE THAT I HAD IT IN THE RIGHT GEAR AND IT WAS BUT STILL NO MOVEMENT. *TR

Mileage: 59,403

TRANSMISSION WENT OUT WITHOUT ANY WARNING ON MY 2004 FORD FREESTAR WITH ONLY 91,000 MILES ON IT LEAVING MY WIFE AND THREE KIDS STRANDED ON THE SIDE OF A BUSY INTERSTATE. *TR

Mileage: 91,068

2004 FORD FREESTAR STOPPED DEAD IN THE MIDDLE OF THE ROAD WITH ME (9MTHS PREGNANT) AND MY SON. HAD TO HAVE TOWED TO REPAIR SHOP TO FIND OUT THAT THE TORQUE CONVERTER IS STRIPPED IN THE TRANSMISSION AND MUST BE REPLACED. *TR

Mileage: 115,000

TWO TRANSMISSION FAILURES WITHOUT WARNINGS IN OUR 2004 FORD FREESTAR. NO ACCIDENTS JUST EXHAUSTION AND SUNBURNS DUE TO 112*F IN THE MOJAVE DESERT FOR 6 HOURS OF WAITING FOR TOW TRUCK TO TOW 5 FAMILY MEMBERS TO CLOSEST TRANSMISSION REPAIR PLACE. *TR

Mileage: 84,000

I HAVE A 2004 FORD FREESTAR VAN AND THIS VEHICLE CONTINUES TO STALL UNEXPECTEDLY EVEN AFTER A CERTIFIED REBUILT TRANSMISSION WAS INSTALLED BY A FORD DEALER 2 1/2 MONTHS AGO. IT CONTINUES TO HAPPEN AND THE DEALER SAID THEY CAN NOT FIND THE PROBLEM AFTER HAVING THE VEHICLE FOR OVER A WEEK. THIS VEHICLE HAS STALLED OUT AT LEAST 5 DIFFERENT TIMES I.E., FROM A START TO A GO AND/OR JUST IN A CRUISE MODE GOING DOWN THE HIGHWAY. IT IS CERTAINLY A SAFETY RISK BECAUSE YOU NEVER KNOW WHEN IT WILL OCCUR AGAIN AND WHETHER OR NOT YOU CAN GET IT TO A SHOULDER OF THE ROAD TO EXIT TRAFFIC. I HAVE BEEN ON SEVERAL WEBSITES AND HAVE SEEN NUMEROUS CONSUMER COMPLAINTS ABOUT THIS KIND OF FORD FREESTAR MODEL DEFECT I.E., UNEXPECTEDLY STALLING OUT. THE VEHICLE DID IT AGAIN TODAY AND IT IS UNSAFE. I RECOMMEND A RECALL FOR THIS DEFECT. *TR

Mileage: 119,200

HAVE HAD NO PROBLEMS WITH THE VAN AND HAD NO WARNINGS. THE VAN WAS DRIVEN APPROXIMATELY 25 MINUTES ON A MAJOR INTERSTATE AND ALL OF THE SUDDEN THE DRIVER TRIED TO ACCELERATE AND NOTHING HAPPENED. THE CAR STAYED RUNNING HOWEVER IT WOULD NOT MOVE. THE VAN NEEDED TO BE TOWED TO A GARAGE WHERE IT WAS DISCOVERED THE TRANSMISSION WENT. THE VAN WAS UNDER 100,000 MI AND IT WAS WELL TAKEN CARE OF. IF YOU DO SOME GOOGLING YOU WILL FIND MANY OTHER OWNERS WITH FREESTARS FROM 30,000 TO 100,000 MI THAT HAD THE EXACT SAME THING HAPPEN. THIS SHOULD NOT HAPPEN, I HAVE TO PAY CLOSE TO 3,000 TO HAVE A NEW ONE, I HAVE TO PAY FOR TOWING, AND ON TOP OF THIS I AM A TEACHER WHO DOESN'T GET PAID DURING THE SUMMER SO NOW I NEED TO FIND SOMEONE WILLING TO GIVE ME MONEY I DON'T HAVE TO FIX THIS. FORD SAYS THEY ARE SORRY IT HAPPENED BUT CANT HELP ME. THIS SHOULD HAVE BEEN RECALLED WAY BEFORE THIS HAPPENED TO ME. *TR

Mileage: 90,000

2004 FORD FREESTAR 87K. JUST HAD EGR VALVE REPLACED DUE TO A CODE THAT SAID IT WAS BAD. TOOK VAN FOR A TEST DRIVE AFTER REPLACING VALVE. PROCEEDING DOWN THE ROAD, CAR WAS RUNNING LIKE IT WAS BRAND NEW AGAIN, ACCELERATED AND THEN THE RPM WENT HIGH LIKE IT WAS IN NEUTRAL AND THE VAN QUIT PULLING. HAD TO COAST OFF THE ROAD, AND WALK IN THE DARK CALL FOR HELP. VERY DANGEROUS, MINIVANS ARE FOR WOMEN WHO CARRY CHILDREN!!!. FORD NEEDS TO LOOK INTO THIS ISSUE. THE SAME EXACT THING HAPPENED TO MY FRIENDS 2004 FREESTAR AND IT WAS THE TORQUE CONVERTER. MANY PEOPLE HAVE ALSO WRITTEN REVIEWS ONLINE ABOUT THE SAME PROBLEM. I WILL FIND OUT IF IT IS THE TORQUE CONVERTER TOMORROW. *TR

Mileage: 87,100

I HAVE A 2004 FORD FREESTAR AND THE TRANNY WENT OUT. IT ONLY HAS 80,000 MILES. *TR

Mileage: 80,000

I HAVE A 2004 FORD FREESTAR WITH 85,000 MILES. I WAS DRIVING 65 MILES AN HOUR DOWN INTERSTATE 485 IN CHARLOTTE, NC AND ALL OF A SUDDEN MY VEHICLE JUST STARTED LOSING SPEED. THE TRANSMISSION WAS NOT ENGAGING. I WAS ABLE TO MAKE IT TO THE SHOULDER OF THE ROAD. I HAVE CONTACTED MY MECHANIC AND HE SAID THAT THE TRANSMISSION WAS BAD. *TR

Mileage: 85,000

CAR JUST WON'T GO!! MECHANIC SAYS ITS THE TRANSMISSION. I ONLY HAVE 73,000 MILES ON IT. *TR

Mileage: 73,000

TOOK FAMILY TO PITTSBURGH ZOO. JUST STARTED THROUGH TUNNEL AND THE VAN HAD NO POWER AND THEN JUST STOPPED IN THE MIDDLE OF THE TUNNEL. WOULDN'T CHANGE INTO ANY GEARS OR MOVE..AN ALL OF A SUDDEN EVENT..HAD DAUGHTER WHO IS HANDICAPPED IN VAN WITH US..WAS A VERY SCARY THING BEING STUCK IN THE TUNNEL. *TR

Mileage: 128,458

WITH NO WARNING, THE VAN BEGAN RUNNING ROUGH AND THE RPM'S WOULD INCREASE BUT THE SPEED WOULD NOT. FORD DEALERSHIP DIAGNOSED LOSS OF 3RD GEAR, PROBLEM WITH VALVE BODY & SOLENOID. NO FINANCIAL HELP FROM EITHER DEALERSHIP OR FORD. (NO WARRANTY) TOOK VAN TO TRANSMISSION SPECIALIST, DIAGNOSIS: WATER FROM RADIATOR LEAKED INTO TRANSMISSION (MANUFACTURERS DEFECT?) IT WILL NEED NEW TRANSMISSION AND POSSIBLY RADIATOR. REPAIRS HAVE NOT YET BEEN MADE. *TR

Mileage: 46,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE BEGAN TO REV EXCESSIVELY HIGH. THE CONTACT DEACTIVATED THE CRUISE CONTROL AND DEPRESSED THE ACCELERATOR PEDAL, BUT THERE WAS NO RESPONSE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THEY STATED THAT THE TRANSMISSION INTAKE SHAFT WAS CRACKED. THE TRANSMISSION WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 103,000. UPDATED 08/04/09 *BF UPDATED 08/05/09.*JB

Mileage: 103,000

WHILE DRIVING ON A TWO LANE ROAD AT 35 MPH MY 2004 FORD FREESTAR WITHOUT ANY WARNING SUDDENLY ACTED LIKE IT SHIFTED INTO NEUTRAL. LUCKILY I WAS ABLE TO PULL DOWN A SIDE ROAD AND INTO A PARKING LOT WHERE I FOUND THAT THE VAN WOULD NOT GO INTO ANY GEAR FORWARD OR REVERSE. I CALLED FOR HELP AND WAS ABLE TO PULL THE VAN BACK TO MY HOME WHERE IT SITS TODAY WAITING TO FIGURE OUT HOW TO GET IT FIXED. THIS EVENT HAPPENED AT AROUND 6:00 IN THE EVENING. THE VAN WAS DRIVEN EARLIER AROUND TOWN AND ON THE HIGHWAY AT HIGHWAY SPEEDS WITH NO PROBLEMS AT ALL. IT SCARES ME TO DEATH TO THINK WHAT MIGHT HAVE HAPPENED IF MY WIFE OR TEENAGE DAUGHTER (WHO ONLY HAS HER TEMPS AND WAS DRIVING THE VAN EARLIER AT THOSE HIGHWAY SPEEDS) HAD BEEN DRIVING AND COULDN'T GET OFF THE ROAD. I HAVE BEEN READING ON THE INTERNET THAT THIS IS NOT AN ISOLATED INCIDENT. THERE ARE A LOT AND I MEAN A LOT OF PEOPLE WHO HAVING THE EXACT SAME TRANSMISSION PROBLEM. THIS IS A TRAGEDY WAITING TO HAPPEN. LIKE I SAID THIS HAPPENED WITHOUT ANY WARNING. IF THIS WOULD HAVE HAPPENED ON A CROWDED CITY STREET OR A BUSY RUSH HOUR TRAFFIC HIGHWAY WE WOULD HAVE BEEN POWERLESS TO DO ANYTHING BUT TRY TO COAST THE CAR AS BEST WE COULD TO A SAFE PLACE WITHOUT GETTING KILLED! IT ALSO WOULD HAVE BEEN UNSAFE FOR ANYONE ELSE ON THE ROAD WHO WAS TRYING TO AVOID HITTING US! I WORK FOR THIS CAR COMPANY AND WILL BE IN CONTACT WITH THEM ON MONDAY TO TRY AND FIND SOME ANSWERS. I JUST WANTED TO FILE MY COMPLAINT WITH YOU AND HAVE IT ON THE RECORD. WE WERE VERY VERY LUCKY! THANK YOU. *TR

Mileage: 83,845

WHILE DRIVING ON A MAIN ROAD, MY 2004 FORD FREESTAR TRANSMISSION FAILED. AS IN ALL THE OTHER REPORTS THERE WAS NO WARNING WHATSOEVER. PARK ENGAGES HOWEVER NO OTHER GEAR DOES. VEHICLE IS AT TRANSMISSION SHOP AS I WRITE THIS. FORD STATES THERE IS NO ISSUE, AND BECAUSE I AM OUT OF THE EXTENDED WARRANTY BY 5,000 MILES THERE IS NOTHING THEY CAN DO FOR ME. *TR

Mileage: 65,368

WHILE DRIVING ON A MAIN ROAD, MY 2004 FORD FREESTAR TRANSMISSION FAILED. AS IN ALL THE OTHER REPORTS THERE WAS NO WARNING WHATSOEVER. PARK ENGAGES HOWEVER NO OTHER GEAR DOES. VEHICLE IS AT TRANSMISSION SHOP AS I WRITE THIS. FORD STATES THERE IS NO ISSUE, AND BECAUSE I AM OUT OF THE EXTENDED WARRANTY BY 5,000 MILES THERE IS NOTHING THEY CAN DO FOR ME. *TR

Mileage: 65,368

ON MAY 16, 2009 I WAS LEAVING HOUSTON IN HEAVY SATURDAY AFTERNOON TRAFFIC. I WAS DRIVING MY 2004 FREESTAR IN THE NUMBER ONE LANE AT THE 65 MPH SPEED LIMIT WHEN SUDDENLY, WITH NO WARNING,I WAS IN NEUTRAL WITH THE ENGINE REVVING. FOR SEVERAL HEART STOPPING MINUTES I COULDN'T GET CARS TO LET ME OVER TO THE SHOULDER, AND, BY THE TIME THEY DID, I WAS BARELY COASTING. I WAS ABLE TO IMMEDIATELY EXIT AND ROLLED TO A STOP ON THE ACCESS ROAD. I DISCOVERED THE CAR WOULDN'T ENGAGE IN ANY GEAR. AFTER AN HOUR AND A HALF WAIT FOR A TOW TRUCK IN 95 DEGREE WEATHER, IT WAS TOWED TO THE NEAREST FORD DEALER. THE VEHICLE WAS IN THE SHOP FOR A WEEK. THE SERVICE ADVISOR REPORTED THAT THE TORQUE CONVERTER PUMP SHAFT SPLINES HAD STRIPPED AND HAD TAKEN OUT THE TRANSMISSION. THE REPAIR BILL CAME TO $3493.71. THE RENTAL CAR COSTS TO GET ME HOME TO WACO, TEXAS AND BACK AFTER THE CAR WAS REPAIRED $466.90. WHEN I PICKED UP MY VAN, I TALKED WITH THE SERVICE MANAGER, SHOWING HIM THE MYRIAD COMPLAINTS TO NHTSA ABOUT THE SAME PROBLEM IN THE 2004 FREESTAR. ALTHOUGH HE WAS SYMPATHETIC, HE WAS ALSO NON COMMITTAL ABOUT THE ISSUE. I ASKED HIM IF THE REBUILT TRANSMISSION HAD THE SAME TORQUE CONVERTER AS THE ORIGINAL. HE SAID "YES" THAT THEY COULD ONLY REPLACE PARTS WITH THE PARTS THAT WERE INDICATED FOR THAT SPECIFIC VEHICLE. I AM A 65 YEAR OLD WOMAN AND HAD ANOTHER SENIOR FRIEND AND TWO DOGS WITH ME WHEN THE CAR DIED. THE VERY REAL THREAT OF BEING HIT ON A BUSY HIGHWAY FOLLOWING A PROBLEM LIKE THIS WAS SCARY ENOUGH, BUT THE REALIZATION THAT IT COULD HAVE HAPPENED AN HOUR LATER ON A TWO LANE ROAD WHILE PASSING A SEMI ALMOST DID ME IN.*TR

Mileage: 67,893

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT NOTICED THAT THE GEARS WOULD NOT SHIFT FORWARD OR BACKWARDS. SHE TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST AND THEY REPLACED THE TORQUE CONVERTER AT THE COST OF $1,040. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 70,000.

Mileage: 70,000

2004 FREESTAR MINIVAN WAS DRIVING AND REVVED UP AND WOULD NOT GO ANYMORE GUESS TRANSMISSION WENT OUT ONLY 60,000 MILES. *TR

Mileage: 60,000

2004 FORD FREESTAR TRANS FAILED AT 50K MILES WHILE DRIVING 70MPH ON THE EXPRESS WAY, LUCKY NOT TO HAVE GOTTEN IN AN ACCIDENT. FORD SAID THEY WOULD NOT HELP. THIS MAKES ALL THE FORD OWNERS WITH THIS PROBLEM, NOT WANT TO BUY FORD AGAIN. *TR

Mileage: 50,132

WE HAVE A 2004 FORD FREESTAR THAT THE TRANSMISSION DIED ON THE HIGHWAY. THERE WAS NO WARNING AND NO INDICATION THAT THE TRANSMISSION NEEDED REPAIR. THIS WAS AN EXTREMELY DANGEROUS SITUATION. THANKFULLY, MY HUSBAND WAS ABLE TO PULL OVER WITHOUT GETTING INTO AN ACCIDENT. I'M NOT SO SURE IF I WAS DRIVING I WOULD HAVE BEEN ABLE TO MANEUVER AS WELL AS HIM. WE HAVE HEARD THAT THIS HAS HAPPENED TO MANY OTHER 2004 & 2005 FREESTARS AND BELIEVE THEY ARE DEFECTIVE. *TR

Mileage: 71,000

TRANSMISSION WOULD NOT MOVE IN ANY GEAR. I PURCHASE THIS 2004 FORD FREESTAR BRAND NEW ON 9/25/2004. THE CAR HAS 48,351 MILES. NEVER HAD ANY FAILURES BEFORE THIS INCIDENT. THE TRANSMISSION WAS GOT MESSED UP. I TOOK IT TO THE FORD DEALERSHIP BECAUSE I HAVE WARRANTY. I AM A BIT CONCERN BECAUSE THE DEALERSHIP REPLACED THE TRANSMISSION WITH A FORD SWAP. THE OTHER TRANSMISSION HAS 78,863 MILES. WHAT SHOULD I DO IN THIS CASE BECAUSE I MAINLY DRIVE THE FAMILY IN THIS VEHICLE? THE REPLACED TRANSMISSION SOUNDS VERY FORCEFUL WHEN DRIVEN. *TR

Mileage: 48,351

THE ISSUE I AM HAVING IS WITH A 2004 FORD FREESTAR. I WAS DRIVING ON I35E, IN ST PAUL, MN, AT ABOUT 70-75 MPH WHEN WITHOUT WARNING THE TRANSMISSION QUIT. I WOULD PUSH THE PEDAL AND THE ENGINE WOULD REV UP, BUT THE VAN DIDN'T MOVE. I WAS IN THE LEFT LANE AND HAD TO MOVE OVER TO THE NEXT OFF RAMP, WHILE THE VAN WAS SLOWING DOWN. WE WERE ALMOST REARENDED TWICE WHILE TRYING TO MOVE OVER. I WAS DRIVING AND HAD MY 2 KIDS AND MY WIFE (WHO WAS PREGNANT AT THE TIME) IN THE VAN WITH ME. IT HAPPENED IN MARCH, SO IT WAS STILL COLD OUT. I HAD THIS VAN FOR ABOUT 3 YEARS NOW, AND NEVER HAD AN ISSUE WITH IT. I STILL LIKE THE VAN AND AM STILL A FORD GUY. I AM JUST DISAPPOINTED WITH THE FACT THAT THEY WON'T RESOLVE THE ISSUE. *TR

Mileage: 71,000

THE TRANSMISSION ON MY 2004 FORD FREESTAR WITH ONLY 60,000 KM'S FAILED ON A BUSY IOWA INTERSTATE ON OUR TRIP TO FLORIDA. I HAD TO PUSH THE VAN BY HAND TO GET IT TO THE EXIT LANE WITH VEHICLES PASSING BY AT FULL INTERSTATE SPEEDS. IT WAS FORTUNATE FOR MY WIFE AND I THAT THIS INCIDENT DID NOT END IN A TRAGEDY. THE VAN WAS TOWED TO A REPAIR SHOP WHERE THE TRANSMISSION WAS REMOVED AND SENT TO A TRANSMISSION REPAIR SHOP. A NEW TORQUE CONVERTER WAS INSTALLED AND AFTER A 2 DAY DELAY WE WERE BACK ON THE ROAD. WHEN I RETURNED BACK TO CANADA I CONTACTED FORD CANADA IN AN EFFORT TO BE REIMBURSED FOR THE $1,500.00 CANADIAN THAT I SPENT FOR REPAIRS. FORD CANADA REFUSED TO HONOR THE CLAIM FOR THE FOLLOWING REASONS. THE REPAIR WAS NOT DONE BY A FORD DEALER AND I FAILED TO HAVE THE 50,000 KM INSPECTION PERFORMED ON THIS VEHICLE. WHEN I CHECKED THE INTERNET I FIND THAT THIS VEHICLE HAS A BAD HISTORY OF FAILURE DUE TO FAULTY TORQUE CONVERTERS. THIS IS A PROBLEM THAT I AM SURE FORD IS FULLY AWARE OF. THE TRANSMISSION SHOP THAT REPAIRED THIS TRANSMISSION FOR ME USED UPGRADED PARTS AS THEY HAVE EXPERIENCED THIS PROBLEM ON MANY OF THE 2004 FREESTARS. THE WARRANTY ON THE REPAIRED TRANSMISSION IS NOW FROM ANOTHER PARTS PROVIDER. I BELIEVE THAT IF I HAD THIS VEHICLE REPAIRED AT A FORD DEALER THEY WOULD HAVE INSTALLED THE SAME REPLACEMENT PARTS THAT FAILED PREMATURELY ON THIS VAN. I KNOW THAT I AM IN A NO WIN BATTLE WITH FORD. WHAT DOES BOTHER ME IS HOW UNCONCERNED FORD IS TOWARDS THEIR CUSTOMERS. DURING MY DISCUSSION WITH THE FORD SERVICE REPRESENTATIVE THERE WAS NEVER ANY TYPE OF AN EXPRESSED APOLOGY FOR THE STRESS MY WIFE AND I EXPERIENCED DURING THIS INCIDENT. THIS WILL BE MY LAST FORD. *TR

Mileage: 39,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 55 MPH, THE CONTACT HEARD A THUMPING NOISE. THE TRANSMISSION SWITCHED INTO NEUTRAL AND THE VEHICLE SUDDENLY STOPPED MOVING. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THERE WAS NO RECALL AND THEY WERE NOT PERFORMING ANY REPAIRS UNDER WARRANTY. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE DEALER ALSO STATED THAT THIS WAS A COMMON ISSUE WITH THESE VEHICLES WHEN THEY REACH 35,000 MILES AND ABOVE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

2004 FORD FREESTAR TRANSMISSION JUST DIED WITH NO WARNING AFTER READING A LITTLE INTO IT THERE ARE HUNDREDS OF OTHERS THAT HAVE THE SAME PROBLEM IS FORD DOING SOMETHING ABOUT THIS. MY WIFE AND I NEED HELP WITH THIS IF WE CANT GET THIS RESOLVED WITH FORD WE CANT WORK AND THAT WOULD PUT US AND OUR TWO KIDS ON THE STREET PLEASE HELP, THANK YOU! *TR

Mileage: 80,000

WHILE TRYING TO GET OUT OF A SHOPPING MALL PARKING LOT, THE VAN SUDDENLY FELT LIKE IT WAS IN NEUTRAL. I CHECKED THE GEAR SHIFT NEEDLE AND IT WAS ON DRIVE. AS THE VAN SLOWLY ROLLS THROUGH THE LOT I TRIED THE REVERSE GEAR AND NOTHING HAPPENED. NONE OF THE GEARS WERE WORKING. I HAD THE VAN TOWED FROM RANDOLPH, NJ TO MY MECHANIC IN EAST RUTHERFORD, NJ. MECHANIC DETERMINED THE PROBLEM TO BE THE TRANSMISSION...I NEED A NEW ONE. IT WILL COST ME ABOUT $3200. I STILL OWE MONEY ON THIS PURCHASE. THE VALUE AS OF TODAY IS LESS THAN WHAT I OWE. IT'S A GOOD THING THIS HAPPENED IN A PARKING LOT INSTEAD OF THE ROAD/HIGHWAY. I HAD MY 2 KIDS WITH ME PLUS 3 OTHER CHILDREN. HOW MANY MORE INCIDENTS AND COMPLAINTS LIKE THIS NEED TO HAPPEN BEFORE SOMEONE REALIZES THERE'S SOMETHING WRONG WITH THIS MODEL FROM FORD. *TR

Mileage: 69,000

THE AUTOMATIC TRANSMISSION ON MY 2004 FORD FREESTAR FAILED SUDDENLY ON FRIDAY, APRIL 24 ON A BUSY CITY STREET. I WAS LEFT WITH TWO GEARS: NEUTRAL AND PARK. AFTER A NEAR COLLISION WITH A CAR SWERVING TO AVOID MY STALLED CAR, I ASKED THE POLICE FOR HELP IN ALERTING TRAFFIC UNTIL I COULD GET TOWED. THE MINIVAN HAD ABOUT 67000 MILES, WITH NO PRIOR TRANSMISSION PROBLEMS. MY FORD DEALER DIAGNOSED THE PROBLEM AS A FAILURE OF SOME MAJOR INTERNAL PARTS IN THE TRANSMISSION. MY EXTENDED WARRANTY COMPANY DENIED MY CLAIM BECAUSE I HAD NOT CHANGED THE TRANSMISSION FLUID, EVEN THOUGH THE FORD SCHEDULED MAINTENANCE GUIDE INDICATED THAT ONLY A FLUID LEVEL CHECK WAS REQUIRED. THE TOTAL COST OF REPAIRS WAS ABOUT $ 2500. IT IS APPARENT TO ME THAT THIS FAILURE HAS ABSOLUTELY NOTHING TO DO WITH WHETHER THE FLUID WAS CHANGED OR NOT. *TR

Mileage: 67,000

WE HAVE A 2004 FORD FREESTAR VAN. ON SUNDAY, APR. 26, 2009, WHILE DRIVING HOME, THE TRANSMISSION BLEW. LUCKILY, WE WERE ABLE TO GET ONTO THE SHOULDER OF THE HIGHWAY. THE VAN WILL REQUIRE THE REPLACEMENT OF THE TRANSMISSION AT A COST OF OVER $3000. THIS VAN HAS LESS THAN 50,000 MILES ON IT. FORD WILL NOT COVER ANY PART OF THE REPLACEMENT. I HAVE FOUND THAT MANY, MANY PEOPLE HAVE HAD THE SAME EXPERIENCE. IS FORD WAITING FOR PEOPLE TO GET KILLED IN THIS VEHICLE? *TR

Mileage: 49,800

WIFE WAS DRIVING DOWN ROUTE 15 FROM PA INTO MD IN OUR 2004 FREESTAR. AS SHE WAS TRAVELING AT 55-60 MILES AN HOUR, THE VAN SUDDENLY SEEMED AS IF IT WENT INTO NEUTRAL. SHE WAS ABLE TO GET OVER TO THE BIRM AND STOPPED THE VEHICLE. THE TRANSMISSION,WITH OUT ANY WARNING, FAILED. THE VAN HAD TO BE TOWED AS IT WOULD NOT GO INTO DRIVE OR REVERSE. IT COULD HAVE BEEN A SERIOUS ACCIDENT ON A VERY BUSY HIGHWAY!!!! *TR

Mileage: 93,500

WAS TRAVELING FROM NEW JERSEY TO SOUTH CAROLINA AND STOPPED IN STANTON,VA. APPROX 400 MILES FROM HOME.AFTER GETTING FUEL,THE VAN WOULD NOT ACCELERATE IN FORWARD OR REVERSE. HAD VAN TOWED TO A FORD DEALERSHIP AND WAS INFORMED THE TRANSMISSION NEEDED REPLACING AT A COST OF $3000. THE VAN ONLY HAD 62K MILES ON IT AND IS MAINTAINED REGULARLY. THE FLUID WAS CHANGED AT 37K MILES AS PER FORD RECOMMENDATION. DID NOT HAVE ANY PRIOR WARNING UP TO THAT POINT OF ANY PROBLEM. *TR

Mileage: 61,919

MY 2004 FORD FREESTAR SUDDENLY WOULDN'T GO INTO GEAR. THE TRANSMISSION WAS BAD. I HAVE TAKEN EXCELLENT CARE OF THIS VEHICLE AND THERE WAS NO INDICATION THAT ANYTHING WAS WRONG. IT JUST SUDDENLY WOULDN'T GO INTO GEAR, EVEN THOUGH I HAD JUST DRIVEN IT 15 MIN. BEFORE WITH NO PROBLEM! I HAVE READ MANY COMPLAINTS ABOUT THE FREESTARS AND OTHER FORD VEHICLES AND HOPE THAT A RECALL WILL BE ISSUED. *TR

Mileage: 79,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE IDLE SPEED INCREASED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. SUDDENLY, THE VEHICLE STALLED. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. IN ADDITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY WHEN SHIFTED INTO REVERSE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT WATER WAS LEAKING FROM THE FRONT WINDSHIELD, WHICH DAMAGED THE COMPUTERIZED SYSTEM. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT MECHANIC FOR IDENTICAL FAILURES. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

Mileage: 58,000

I WAS DRIVING TO WORK, AND WITHOUT WARNING, MY CAR WENT INTO NEUTRAL. I WAS ON A MAJOR HIGHWAY AND WAS LUCKY I DIDN'T GET REAR-ENDED. I DIDN'T HAVE ANY WARNING SIGNS! THE TRANSMISSION FLUID WAS EVEN FULL. I WAS ABLE TO COAST INTO THE MEDIAN, BUT MY CAR WAS OVER 50 MILES AWAY FROM HOME. TOWING IT IS GOING COST ME ABOUT $200. I AM SO FRUSTRATED! *TR

Mileage: 121,000

WHILE DRIVING ON STRAIGHT AND LEVEL HIGHWAY AT @ 50 MPH EXPERIENCED SUDDEN TRANSMISSION FAILURE IN 2004 FORD FREESTAR; BASIC SYMPTOM WAS SENSE THAT TRANSMISSION WAS SUDDENLY SHIFTED INTO NEUTRAL. AFTER PULLING OFF HIGHWAY AND COMING TO FULL STOP WAS UNABLE TO GET TRANSMISSION TO RESPOND IN ANY GEAR SETTING. WAS REQUIRED TO CALL A TOW TRUCK; REPAIR REQUIRED FULL TRANSMISSION REPLACEMENT. *TR

Mileage: 76,000

AT FREEWAY SPEEDS OF 60 MPH, TRANSAXLE LIGHT BEGINS TO FLASH ON AND OFF ON MY 2004 FORD FREESTAR. FORD SERVICE TOLD ME THAT IF THE LIGHT ONLY FLASHES AND DOES NOT REMAIN LIT, DON'T BOTHER BRINGING IT IN BECAUSE THEY WILL NOT BE ABLE TO DIAGNOSE A PROBLEM. ON TWO OCCASIONS, THE VEHICLE LOST POWER OF ACCELERATION. RPMS INCREASED TO 4,000 BUT VEHICLE FORWARD MOTION SLOWED TO A STOP. BOTH OCCASIONS WERE ON THE INTERSTATE. *TR

Mileage: 90,000

I WAS DRIVING DOWN THE HIGHWAY AND THE TRANSMISSION IN MY 2004 FORD FREESTAR DROPPED INTO NEUTRAL . TOWED IT TO FORD DEALERSHIP AND THEY SAID THEY TRANSMISSION WAS GONE. I HAVE DONE SOME RESEARCH AND IT SEEMS THAT THERE IS A PROBLEM WITH THE TRANSMISSION THAT FORD IS USING IN THESE FREESTARS. THERE ARE TO SMALL AND THE VAINS ON THE TORQUE CONVERTERS ARE SHEARING OFF, DUE TO THE STRAIN ON THEM. I DO NOT UNDERSTAND WHY THIS IS NOT BEING INVESTIGATE BY NHTSA. THIS A LEGAL COMPLAINT AND IT SEEMS THAT YOU ALL ARE JUST CLOSING YOUR EYES TO THE MATTER. IT SHOULDN'T TAKE SOMEONE GETTING KILLED BEFORE IT IS INVESTIGATED, BUT I GUESS THAT IS WHAT YOU ALL ARE WAITING FOR. I KNOW THERE HAS BEEN SEVERAL COMPLAINTS FILED ABOUT THE SAME PROBLEM. I HOPE NHTSA IS NOT BEING BOUGHT OFF BY THE CAR MANUFACTURERS . *TR

Mileage: 149,000

MY 2004 FORD FREESTAR VAN WITH ABOUT 75,000 MILES ON IT STOPPED WORKING WHILE I WAS DRIVING ABOUT 55MPH. THE CAR DID NOT DIE BUT IT JUST WOULD NOT DRIVE AND STARTED MAKING A WINING SOUND. THERE WAS NO WARNING, NO LIGHT ON THE DASH. IT JUST STOPPED. HAD I BEEN IN TRAFFIC OR ON THE INTERSTATE, THERE COULD HAVE BEEN A MAJOR ACCIDENT. FORD WILL NOT PAY FOR THE PROBLEM BECAUSE THE WARRANTY IS OUT, BUT I AM NOT THE ONLY ONE DRIVING A FREESTAR WITH THIS PROBLEM. I BELIEVE A RECALL IS NEEDED ON FORD FREESTAR VANS MADE IN 2004. *TR

Mileage: 74,562

WHILE ACCELERATING ONTO THE FREEWAY, THE TRANSMISSION FAILED COMPLETELY. WE WERE FORCED TO COAST OFF OF THE FREEWAY INTO AN ABANDONED WEIGH-STATION. THE TRANSMISSION WAS COMPLETELY INOPERABLE AS NO GEAR WOULD WORK. VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED, AND WE ARE FORCED TO REPLACE THE ENTIRE TRANSMISSION UNIT AT A COST OF $3500. VEHICLE HAS JUST OVER 82,000 MILES ON THE ODOMETER. *TR

Mileage: 82,000

VAN HAD 38,000 MILES AT TIME OF INCIDENT. TRAVELING ON VACATION WITH FAMILY AND HAD BEEN DRIVING NON-STOP FOR ABOUT FIVE HOURS. WEATHER WAS COOL AND DRY, NIGHT TIME, AND CRUISE SET ON 65 MPH. DROPPED OUT OF OVERDRIVE TO PASS A VEHICLE AND TRANSMISSION FELT LIKE IT SLIPPED INTO NEUTRAL. COASTED TO STOP AND COULD NOT SHIFT INTO ANY FORWARD OR REVERSE GEARS. TOWED VEHICLE TO FORD DEALER AND REPLACED (WHAT I WAS TOLD) ENTIRE TRANSMISSION. SERVICE ADVISOR TOLD ME THAT TRANSMISSION PAN WAS FULL OF METAL SHAVINGS AND TORQUE CONVERTER HAD SHEERED ALL THE BLADES. PROBLEM RECURRED ALMOST TWO YEARS LATER AT 70,000 MILES WHEN SHIFTING TO REVERSE WHILE PARKED IN DRIVEWAY... BUT THAT'S ANOTHER COMPLAINT. *TR DUPLIATE TO 10262072*SMCH

Mileage: 38,000

THIS IS THE SECOND TIME IN TWO YEARS THAT THE TRANSMISSION HAS INEXPLICABLY GONE OUT IN MY 2004 FORD FREESTAR VAN. THIS TIME IT HAD BEEN PARKED OVERNIGHT IN MY DRIVEWAY AND MY WIFE STARTED IT AND TRIED TO LEAVE FOR WORK AND THE VEHICLE WOULD NOT ENGAGE ANY FORWARD OR REVERSE GEARS WHEN MOVING GEAR SHIFT LEVER. EARLY MORNING, COOL AND DRY. *TR

Mileage: 70,000

TRANSMISSION DIES WITH NO WARNINGS AT LESS THAN 70,000 MILES. *TR

Mileage: 70,000

ON 3/12/09 MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THE TRANSMISSION WENT OUT ON HER. 100,309 MILES, 1,000 MILES OUT OF WARRANTY. DIDN'T GET IT FIXED YET BECAUSE IT HAPPENED TODAY AND I AM TRYING TO FIGURE OUT WHERE TO GET THE MONEY. *TR

Mileage: 100,309

THERE WERE NO PRIOR EVENTS LEADING UP TO THIS FAILURE, IT JUST HAPPENED OUT OF NO WHERE. NO SIGNS OF FAILURE OR NO WARNING SIGNALS INDICATING THIS MALFUNCTION. I OWN A 2004 FORD FREESTAR WITH 61,121 MILES ON IT AND I PURCHASED AN EXTENDED WARRANTY ON IT. MY WARRANTY EXPIRED AT 60,00 MILES. MY TRANSMISSION WENT OUT ON ME AND I WILL NOT PAY 3,300.00 DOLLARS TO HAVE IT REPAIRED. I CALLED FORD AND THEY TOLD ME THAT THE WARRANTY WAS PURCHASED THROUGH A THIRD PARTY. I WAS UNABLE TO CONTACT THEM AND THEY HAVEN'T CALLED ME BACK. MY VEHICLE WAS AT THE DEALERSHIP AND THEY DID A FULL DIAGNOSIS ON IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT, THEY WERE QUICK TO ASSUME IT WAS THE TRANSMISSION. THE ENGINE LIGHT DID NOT COME ON AT ALL NOR WERE THERE ANY SIGNS OF THIS HAPPENING. I'VE GONE OVER MY MILES BY 1,000 AND I CANT GET HELP FROM THE DEALER I PURCHASED MY VEHICLE FROM BUT THEY WERE REALLY FAST ON DETERMINING THAT IT WAS THE TRANSMISSION. I AS WELL AS OTHERS SEEM TO BE HAVING THIS PROBLEM AND NOTHING SEEMS TO BE HAPPENING TO FIX THIS PROBLEM. I DID MORE RESEARCH AND FOUND THAT SOME FORD DEALERSHIPS HAVE MADE REPAIRS THAT DO NOT NEED TO BE DONE. THEY ARE QUICK TO TAKE YOUR MONEY BUT THEY WONT HELP U OUT WHEN THIS OCCURS. I THINK I HAVE MADE MYSELF CLEAR ON THIS ISSUE. *TR

Mileage: 61,121

PURCHASED A 2004 FORD FREESTAR (MY FATHER IS RETIRED FROM FORD SO WE HAVE ALWAYS OWNED FORDS) SO I WAS THRILLED TO BE ABLE TO PURCHASE ANOTHER FORD. I HAVE FOUR DOGS AND GO TO DOG SHOWS, SO THE FREESTAR WOULD (AT LEAST I HOPED) SERVE MY TRAVELING NEEDS. WELL, I ONLY HAD THE VAN FOR A YEAR AND STARTED HAVING SERIOUS PROBLEMS--WINDSHIELD WAS NOT "SEALED" AND I HAD TO HAVE THIS SERVICED, BUT IT DID NOT CORRECT THE PROBLEM, AND THEN HAD PROBLEMS WITH THE BRAKES. BUT, THESE WERE JUST MINOR PROBLEMS TO ME. NOW, TWO WEEKS AGO, MY VAN "LOCKED" UP ON ME AND WOULDN'T GO ANYWHERE!!! HAD IT TOWED TO MY HOUSE BECAUSE I DID NOT HAVE A REPAIRMAN AT THE TIME. NOW, I DISCOVER BY RESEARCHING, THAT THIS HAS BEEN A PROBLEM AND FORD HAS KNOWN ABOUT IT. A WEEK AFTER THIS HAPPENED TO ME, MY SISTER-IN-LAW'S (WHO PURCHASED HER FORD FREESTAR NEW IN 2004) VAN HAD THE SAME THING HAPPEN. COST HER OVER $2000.00 TO HAVE IT FIXED--AND MY PROBLEM IS THAT MY VAN WILL BE SITTING FOR A LONG TIME, BECAUSE I DON'T HAVE THE MONEY TO FIX IT. TO MAKE MATTERS WORSE, I AM STILL PAYING FOR A VEHICLE I CAN'T DRIVE NOW!!! ALL THOSE YEARS MY FATHER WORKED FOR FORD WE HAVE RESPECTED THE COMPANY, AND NOW I AM DISGUSTED BECAUSE FORD HASN'T DONE ANYTHING ABOUT THIS!! THE COMPANY THAT I HAVE ALWAYS LIVED BY AND ENDORSED, IS NOW RUINED IN MY EYE. WILL PROBABLY NEVER OWN ANOTHER FORD, AND I WILL HAVE TO CONTINUE TO PAY FOR ONE I WILL PROBABLY NEVER DRIVE AGAIN. IN THESE ECONOMIC TIMES, WE "LITTLE MEN" DON'T NEED THESE HEADACHES. MY HUSBAND IS STILL DRIVING A 2001 FORD RANGER--READY TO TELL HIM TO TRASH THAT THING TOO!!! *TR

Mileage: 61,000

TRANSMISSION FAILURE IN VEHICLE WITH ONLY 52K MILES. VEHICLE IS OUT OF WARRANTY. HAD TO HAVE THE TRANSMISSION REPLACED TO REPAIR THE PROBLEM. *TR

Mileage: 52,000

LEAVING WORK ONE EVENING PUT THE CAR IN REVERSE BACKED UP, PUT THE CAR IN DRIVE AND NO MOVEMENT. THE VAN SOUNDED LIKE IT WAS IN NEUTRAL. TRIED REVERSE AGAIN, NO MOVEMENT. THERE WERE NO WARNING LIGHTS ON, NO NOISES PRIOR, IT JUST QUIT! THE VAN HAS 69,000 AND WAS PURCHASED AS A CERTIFIED PRE-OWNED VEHICLE FROM A FORD DEALERSHIP. I SPOKE WITH A SERVICE TECH YESTERDAY AND HE STATED HE WASN'T AWARE OF THIS BEING A COMMON PROBLEM, WHICH IS IRONIC TO FIND SO MANY OF THE SAME ISSUES POSTED HERE AND ELSEWHERE. SAID THE VAN WAS ONLY WARRANTY FOR 3 YEARS/36,000 MILES UNDER THE POWERTRAIN WARRANTY. ESTIMATED COST TO REPLACE WAS 2,300 FOR FORD SERVICE CENTER TO REBUILD(COMES WITH 12MO/12,000 MILE WARRANTY) OR 3,600 FOR A FORD MANUFACTURED REBUILT TRANSMISSION(COMES WITH 3YEAR/36,000 MILE WARRANTY) THE VAN HAS NOT BEEN FIXED AS I DON'T HAVE THE MONEY TO REPAIR. *TR

Mileage: 69,000

I HAVE A 2004 FORD FREESTAR THAT HAS 77,938MILES ON IT AND THE TORQUE CONVERTER WENT CAUSING THIRD GEAR TO BURN UP IN THE TRANSMISSION. IT COST ME 1600.00. *TR

Mileage: 77,938

MY 2004 FORD FREESTAR HAD THE TRANSMISSION/TORQUE CONVERTOR GO OUT AT 58,000 MILES, COSTING A LOT OF MONEY. *TR

Mileage: 58,000

DRIVING 2004 FORD FREESTAR TRANSMISSION SUDDENLY AND WITHOUT WARNING FAILED, LEAVING THE CAR DISABLED. TRANSMISSION WILL NEED TO BE REPLACED AT COST OF OVER $2,000. *TR

Mileage: 79,915

OWNER OF A 2004 FREESTAR. DRIVING DOWN THE HIGHWAY 65-70 MPH AND WITHOUT WARNING THE CAR WILL NO LONG ACCELERATE. I COASTED TO THE SIDE OF THE ROAD AND TRIED TO CALM MY KIDS AFTER WE WERE ALMOST IN AN ACCIDENT. TOWED INTO DEAL AND WE NEED A NEW TRANSMISSION. CAR HAS BEEN REGULARLY SERVICES AND HAS 79,000 MILES. NO WARNING THAT THIS WAS GOING TO HAPPEN. *TR

Mileage: 79,000

FORD FREESTAR, TRANSMISSION, WHILE DRIVING HOME TURNING CORNER AND MOTOR REVVED BUT VEHICLE STOPPED MOVING FORWARD, NO WARNING NOTHING, WHEN THIS HAPPENS AND A CAR IS FOLLOWING NO TAIL LIGHTS WILL COME ON AND A REAR END COLLISION IS A TOTAL POSSIBILITY. THIS HAPPENED 1000 MILES PAST MY EXTENDED WARRANTY, AT 74,000 MILES. *TR

Mileage: 74,000

TRANSMISSION FAILURE - 2004 FORD FREESTAR WITH 53,000 MILES - TRANSMISSION FAILED WITH NO PRIOR INDICATION OF A PROBLEM - THE VEHICLE IS IN OTHERWISE EXCELLENT CONDITION WITH NO EXCESSIVE ROAD WEAR (ONE DRIVER) EXCELLENT MAINTENANCE SCHEDULE. I'M LEAD T BELIEVE THAT FORD MOTOR COMPANY IS AWARE OF EARLY TRANSMISSION FAILURE PROBLEMS YET SEEMS TO BE UNWILLING TO MAKE ANY CORRECTIONS TO SAID PROBLEMS OR MAKE ANY CONCESSIONS TO CONSUMERS WITH VEHICLE TRANSMISSION REPAIRS. I.E. EXTEND MILEAGE WARRANTY OR MONETARY COMPENSATION FOR EARLY REPAIRS. *TR

Mileage: 53,000

TORQUE CONVERTER WENT BAD AND TRANSMISSION HAD TO BE REPLACED. THIS VEHICLE HAS 66,000 MILES AND IS NO LONGER COVERED UNDER FOR WARRANTY. I ALSO HAVE HAS A CONTINUOUS NOISE IN THE RIGHT FRONT WHEEL, TRAC LIGHT ALWAYS COME ON AND NO FINDS A PROBLEM, THE REAR DOOR OPENS AT TIMES WHEN THE FRONT DOOR IS CLOSED. *TR

Mileage: 66,000

MY WIFE DRIVES THE VAN. NO LONG DISTANCE DRIVING. SHE WAS GOING TO PICK UP OUR SON FROM SCHOOL WHEN THE TRANSMISSION COMPLETELY FAILED. NO WARNING, NO SLIPPAGE OR SQUEALING. JUST STOPPED WORKING. AS A RESULT I HAD TO HAVE THE CAR TOWED FROM THE MIDDLE OF THE STREET. I ALSO HAD TO INTERRUPT A FAMILY MEMBER TO GO GET MY SON FROM SCHOOL ON A VERY COLD WINTER DAY. I HAD THE TRANSMISSION FIXED BY A CERTIFIED MECHANIC. FINAL COST WAS $3098 NOT INCLUDING CAR RENTAL FOR THE 8 DAYS IT TOOK TO GET THE WORK DONE. VERY UPSETTING. MANY COMPLAINTS ON THE INTERNET YET NOTHING HAS BEEN DONE YET. I WOULD LIKE SOME KIND OF RESTITUTION. *TR

Mileage: 81,800

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

Mileage: 65,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STARTED THE IGNITION AND PLACED THE GEAR SHIFTER INTO DRIVE. THE ENGINE BEGAN TO REV AND THE TRANSMISSION IMMEDIATELY LOCKED UP. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPAIRED THE VEHICLE. IN ADDITION, THE REAR BRAKE ASSEMBLY FAILED, WHICH WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE VEHICLE ALSO EXPERIENCED ELECTRICAL FAILURES RELATING TO THE EXTERIOR LIGHTING. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REBUILT OR REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 250 AND CURRENT MILEAGE WAS 52,000.

Mileage: 250

2004 FORD FREESTAR MINI-VAN ON 12/31/2008, I WAS DRIVING ABOUT 45 MPH AND THE TRANSMISSION QUIT, RPMS WENT VERY HIGH, SINCE I WAS PRESSING THE GAS PEDAL. OF COURSE IT WAS NEW YEARS EVE, SO IT COULD NOT BE LOOKED AT UNTIL JAN 2, 2008. I ONLY HAD ABOUT 42,000 MILES, SO NOT MUCH PASSED THE WARRANTY. I HAD IT TOWED TO LENAWEE TRANSMISSION IN ADRIAN, MICHIGAN SINCE THAT WERE I WAS OUT OF TOWN VISITING MY MOTHER. IT COSTS $1,200 TO GET THE TORQUE CONVERTER AND PUMP TO THE TRANSMISSION REPLACED. LT MENTIONED THAT IS A KNOWN PROBLEM WITH FORD FREESTAR MINIVANS. NOW GUESS WHAT THE TRANSMISSION IS STARTING TO SLIP AGAIN AND I AM GOING TO GET IT CHECKED ON JAN. 10, 2009. I CANNOT AFFORD ANOTHER TRANSMISSION REPAIR FOR THIS VAN. I HAVE SENT THREE EMAILS TO WHITMAN FORD IN TEMPERANCE, MI REGARDING THIS VAN WHERE I PURCHASED IT AND DID NOT RECEIVE A RESPONSE. THANKS*TR

Mileage: 42,464

MY WIFE WAS DRIVING. SHE WAS BRAKING AROUND A SLIGHT TURN. WHEN SHE WENT TO PRESS THE GAS PEDAL TO CONTINUE MOVING FORWARD NOTHING HAPPENED. SHE COULD NO LONGER GO FORWARD. THIS OCCURRED WITH NO WARNING. THANKFULLY SHE WAS NOT CROSSING AN INTERSECTION. SHE HAD BOTH OF OUR CHILDREN IN THE VEHICLE AT THE TIME AND LUCKILY NO ONE WAS HURT. WE THEN HAD TO HAVE OUR VEHICLE TOWED. WE FOUND OUT THAT OUR 2004 FORD FREESTAR TRANSMISSION HAD TO BE REPLACED. *TR

Mileage: 72,000

WHILE DRIVING OFF THE INTERSTATE ONTO AN EXIT RAMP, THE TRANSMISSION STOPPED WORKING. THE ENGINE REVVED AS I CAME TO THE STOP SIGN, AND WHEN I TRIED TO GO AGAIN, THE VAN WOULD NOT MOVE. IT ACTED LIKE IT WAS IN NEUTRAL -- IT WOULD NOT GO EITHER FORWARD OR BACK. A TOW TRUCK WAS CALLED AND THE VEHICLE TOWED. THE SHOP DIAGNOSED THE PROBLEM AS TRANSMISSION FAILURE, REQUIRING REPLACEMENT. THE VAN WAS JUST 255 MILES PAST THE EXTENDED WARRANTY, AND FORD WILL NOT ACCEPT ANY RESPONSIBILITY. *TR

Mileage: 79,975

WHILE DRIVING ON THE INTERSTATE, MY 2004 FORD FREESTAR HAD A COMPLETE AND SUDDEN TRANSMISSION FAILURE. THE RPM'S SHOT UP AND IT COASTED TO THE SIDE OF THE ROAD. THE VAN WOULD NOT GO INTO ANY GEAR; THE ENGINE WOULD JUST REV. THERE WAS NO PRE-WARNING OF THE PROBLEM. *TR

Mileage: 59,500

TRANSMISSION WENT OUT ON MY 2004 FORD FREESTYLE. THERE WAS NO WARNING. I WAS ONLY ADULT THE CAR WITH MY THREE CHILDREN AND THE CAR STOPPED ON THE HIGHWAY. *TR

Mileage: 62,000

WHILE PARKING MY 2004 FORD FREESTAR MY TRANSMISSION WENT OUT WITHOUT WARNING, I WAS IN BUSY DOWNTOWN TRAFFIC AND THE VEHICLE WOULD NOT MOVE, THIS PUT ME IN A VERY DANGEROUS SITUATION OF HAVING TO PUSH MY VAN ON A BUSY ROAD. IT WAS LATER TOWED AND NOW WE ARE IN NEED OF A TRANSMISSION REPLACEMENT. *TR

Mileage: 72,000

ON CHRISTMAS, MY HUSBAND, 3 YEAR OLD AND I WERE DRIVING ON THE FREEWAY TO VISIT FAMILY AN HOUR AWAY. 20 MINUTES INTO THE TRIP WE DECIDED TO STOP AT A GAS STATION TO GET A SNACK FOR MY SON, BUT ONCE WE PULLED OFF WE REALIZED IT WAS CLOSED. WHILE HEADING FOR THE DRIVE TO GET BACK TO THE HIGHWAY, THE ENGINE SUDDENLY JUST REVVED, NOT SENDING ANY POWER TO THE GAS PEDAL IN EITHER DRIVE OR REVERSE. THE CAR DIRECTLY BEHIND US LUCKILY AVOIDED REAR-ENDING US. AS WE WERE STRANDED IN A DRIVEWAY WITH CURBS ON EITHER SIDE, WE HAD TO GET OUT AND DIVERT SEVERAL OTHERS TO BACK AWAY AND USE A DIFFERENT DRIVE. ANOTHER VAN HAD TO PHYSICALLY PUSH US BACK DOWN THE DRIVE INTO THE METER PARKING LOT SO WE WERE OUT OF THE WAY OF MORE TRAFFIC. WE THEN HAD TO CALL MY FATHER (INTERRUPTING HIS CHRISTMAS CELEBRATION) WHO LIVES 40 MINUTES AWAY TO PICK US UP AND DRIVE US BACK TO OUR HOUSE SO WE COULD SWITCH TO OUR OTHER CAR. WE ENDED UP GETTING TO OUR CHRISTMAS CELEBRATION OVER 2 HOURS LATE, AND HAD TO ENTERTAIN A CONFUSED AND TIRED 3 YEAR OLD DURING THAT ENTIRE TIME! OVERALL, WE'RE THANKFUL THAT WE DECIDED TO PULL OFF THE FREEWAY OR ELSE IT WOULD HAVE BLOWN WHILE WE WERE DRIVING 70 MPH--AND WHO KNOWS WHAT MIGHT HAVE HAPPENED. OUR FREESTAR IS ONLY AT 69,000 MILES, AND WILL NEED A NEW TORQUE CONVERTER AND REBUILT TRANSMISSION, ESTIMATED AT $2200, PLUS TOWING FEES. SINCE THIS HAPPENED OVER THE HOLIDAYS, WHEN GARAGES ARE CLOSED FOR MANY DAYS, WE ALSO HAVE TO PAY FOR A RENTAL CAR FOR 2-3 DAYS UNTIL OUR VAN IS DONE NEXT WEEK. WHEN MY HUSBAND INITIALLY TALKED WITH OUR FORD DEALER ON 12/26, THE SERVICE GUY ADMITTED THAT THIS IS VERY COMMON WITH THIS MODEL. WHEN I CALLED THE SAME PLACE TODAY (12/31), SOMEONE ELSE TOLD ME CURTLY THAT HE IS "NOT AWARE THAT THERE ARE A HIGH NUMBER OF VEHICLES WITH THIS PROBLEM." HE SAID THAT THE CORP. WON'T DO ANYTHING FOR A CAR WITH "THIS KIND OF MILEAGE" SINCE WE DON'T HAVE THE EXTENDED WARRANTY. WE'RE FRUSTRATED THAT THIS HAS BEEN ALLOWED TO HAPPEN SO OFTEN. *TR

Mileage: 69,645

WHILE TRAVELING IN OUR 2004 FORD FREESTAR MINIVAN AT 70 MPH THIS PAST SUNDAY ON I-95 N IN VIRGINIA, THE TRANSMISSION COMPLETELY LET GO WITH NO WARNING. VEHICLE MILEAGE IS 66K. WE WERE 1 HOUR INTO DAY 2 OF OUR RETURN HOME TO BOSTON AFTER SPENDING CHRISTMAS WEEK WITH RELATIVES IN FLORIDA. WE WERE ON FAIRLY FLAT TERRAIN WHEN I HEARD A HIGH PITCHED WHINE. I LOOKED DOWN AT THE TACHOMETER AND REALIZED THE ENGINE WAS REVVING TO 6,000+. I THOUGHT MAYBE IT HAD SIMPLY SLIPPED OUT OF GEAR, SO I LET OFF THE GAS, SLIPPED IT INTO 3RD, THEN 2ND. NOTHING. I COASTED ACROSS 2 LANES TO GET TO THE BREAKDOWN LANE. MYSELF, MY WIFE AND THREE CHILDREN WAITED FOR 1 HOUR FOR A TOW TRUCK. THE WEATHER WAS CLEAR BUT IT WAS ON A BUSY, CURVED SECTION OF THE HIGHWAY. WE ALL RODE IN THE TOW TRUCK AND SPENT THE NIGHT IN FREDERICKSBURG WAITING FOR A MECHANIC MONDAY MORNING. WE GOT HOME IN A RENTAL CAR LAST NIGHT . REPAIRS WILL BE $2,500+ PLUS THE COST OF THE RENTAL CAR AND EXTRA HOTEL STAY. THE MECHANIC SAID IT WAS THE TORQUE CONVERTER THAT FAILED, AND THAT SEVERAL FORDS HAVE HAD THAT SAME PROBLEM. *TR

Mileage: 66,000

WIFE WAS DRIVING THE VEHICLE, WITH NO WARNING THE TRANSMISSION STOPPED WORKING .THIS REQUIRED A REBUILT DONE COSTING $2,100 ..OUT OF WARRANTY AT 41,000 MILES. *TR

Mileage: 40,175

MY 7 YEAR OLD AND I PULLED OUT OF A GROCERY STORE PARKING LOT ONTO A BUSY ROAD AND THE TRANSMISSION COMPLETELY DIED WITH NO WARNING. UP TO THIS POINT HAD NO TROUBLE. I WAS ABLE TO QUICKLY COAST US INTO THE TURNING LANE BEFORE BEING HIT FROM BEHIND. THE REPAIR WORK HAS NOT BEEN COMPLETED AT THIS TIME. I WAS INFORMED A PIECE IN THE TRANSMISSION IS BROKEN, AND THAT IT WAS A COMMON PROBLEM WITH THE VEHICLE. THE COST OF REPAIRS WILL BE 3500. *TR

Mileage: 80,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 35 MPH, THE VEHICLE LUNGED INTO GEAR AND THEN STOPPED. THE VEHICLE SOUNDS AS IF IT IS IN NEUTRAL WHEN ATTEMPTING TO CHANGE GEARS. THE FAILURE OCCURS WITH ANY GEAR. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEY STATED THAT A NEW TRANSMISSION WAS NEEDED AT THE COST OF $2,000. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

OUR 2004 FORD FREESTAR TRANSMISSION JUST STOPPED, AS IF IT WERE IN NEUTRAL, AS WE DROVE. *TR

Mileage: 87,500

WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, ROTOR, AND BREAK PAD TO BE REPLACED ON THE FRONT DRIVER SIDE BRAKE. WHEN HAVING THE VAN CHECKED OUT THIS WEEK, WE WERE TOLD YESTERDAY THAT THEY DID DIAGNOSTICS ON IT, AND THE ONLY THING THAT CAME BACK WAS A CAM SENSOR AND THAT THERE WAS PROBABLY MOISTURE INVOLVED THAT WOULD CAUSE THE STALLING. NOTHING WAS REPAIRED, AND THIS COULD HAPPEN AGAIN, ESP DURING THE WINTER MONTHS, WHEN WINTER DRIVING IS ALREADY DANGEROUS. THERE IS ALSO AN ISSUE WITH THE TRACK CONTROL. IT WORKS MOST OF THE TIME BUT NOT ALL OF THE TIME. THE LIGHT COMES ON AT LEAST 2 TIME PER MONTH. THE REASON CAN'T BE FOUND FOR IT. FORD NEEDS TO BE MADE TO DO RECALLS ON THESE VANS FOR THE SAFETY OF THE OWNERS. *TR

Mileage: 44,000

DOES ANYONE READ THESE? MY DAUGHTER POSTED A COMPLAINT OVER A YEAR AGO. I JUST READ THROUGH A NUMBER OF COMPLAINTS ABOUT THE 2004 FORD FREESTAR'S TRANSMISSION PROBLEMS. MY SON-IN-LAW PURCHASED THIS VAN FOR MY DAUGHTER FOR MOTHER'S DAY OF 2006 BECAUSE THEY WERE EXPECTING ANOTHER SON AND OUTGROWING THEIR JEEP GRAND CHEROKEE. IN THE WINTER OF 2006 IT STARTED ACTING UP. WE HAD TO GO GET THEM ON CHRISTMAS EVE AS THEY WERE BROKE DOWN ON THE SIDE OF A COUNTRY ROAD ON THEIR WAY TO OUR HOUSE FOR CHRISTMAS. IT WAS DIAGNOSED A CRANK SHAFT SENSOR. AFTER COMING UP WITH THE MONEY TO REPLACE THAT, IT WORKED FINE FOR A WHILE. STARTED AGAIN. THEY WERE TOLD THEY MOST HAVE GOT A FAULTY CRANK SHAFT SENSOR AND REPLACED IT AGAIN. SOME TIME LATER, IT STARTED AGAIN. THEY TOOK IT TO A TRANSMISSION SPECIALIST THAT REPLACED SOME MORE SENSORS. IT RAN FINE ALL SUMMER. WINTER OF 2007 STARTED AGAIN. REPLACING MORE SENSORS. AGAIN THIS WINTER, IT IS DOING THE SAME THING. THIS TIME IT WAS DIAGNOSED AS THE ABS BOX ON THE UNDERCARRIAGE OF THE VAN. $400 FOR THE PART ALONE. MY DAUGHTER WAS SO EXCITED BECAUSE IT RAN BETTER THAN IT EVER HAD AND THEY THOUGHT THEY FIGURED OUT THE PROBLEM. NOW IT IS DOING IT AGAIN. IT SOMETIMES WILL NOT GO IN REVERSE. ACTS LIKE IT IS TAKING OFF IN 3RD GEAR. STALLS OUT. THIS IS THEIR ONLY VEHICLE. HE IS LAID OFF. SHE IS ON THE VERGE OF LOSING HER JOB DUE TO ATTENDANCE AS A RESULT OF TRANSPORTATION ISSUES. THEY ARE STRUGGLING LIKE THE REST OF US TO KEEP THEIR HOME OUR FORECLOSURE AND THEIR UTILITIES ON. THE SAD THING, THEY ARE STILL PAYING PAYMENTS ON THIS VAN! SOMEONE HAVE A HEART HERE! DO SOMETHING! IT IS THE FIRST FORD THEY HAVE EVER OWNED. MY SON-IN-LAW SAYS HE WILL BUY FOREIGN FROM NOW ON. I OWN A FORD ALSO, I WILL NEVER OWN ANOTHER ONE EITHER. THEY HAVE CONTACTED THE FORD DEALERSHIP AS WELL AS THE MANUFACTURER AND GOT NO RESPONSE. THIS IS HOW THEY TREAT THEIR CUSTOMERS. I GUESS THEY DESERVE TO GO IN BANKRUPT IN THIS ECONOMY! *TR

MY VAN STARTED ACTING UP AT ABOUT 60,000 MILES. THE TRANSMISSION SKIPS HEAVILY WHEN DRIVING AND NO ONE CAN FIGURE IT OUT. I'LL BE DRIVING AND ALL OF A SUDDEN IS LIKE JUMPS OR STUTTERS ITS CRAZY. *TR

Mileage: 60,000

TRANSMISSION SKIPS OR SLIPS WITH ONLY 60,000 MILES ON VAN. *TR

Mileage: 60,000

SUDDEN FAILURE OF THE TRANSMISSION ON 2004 FORD FREESTAR AT 70 MPH ON INTERSTATE. NO PRIOR WARNING. TOTAL REPLACEMENT OF TRANSMISSION REQUIRED. VEHICLE HAS 95,000 MILES. *TR

Mileage: 95,000

1. MY WIFE WAS BACKING OUT OF A PARKING SPACE AND THE VAN WOULD NOT GO BACKWARD OR FOREWORD ANY MORE. 2. THIS FAILURE WAS CATASTROPHIC CAUSING THE VEHICLE TO BE IMMOBILE. FORTUNATELY IT OCCURRED IN A PARKING LOT AND NOT ON THE HIGHWAY IN HEAVY TRAFFIC. VEHICLE WAS TOWED TO SHOP WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED DAMAGING THE FRONT PUMP. 3. TRANSMISSION WAS COMPLETELY CLEANED AND REBUILT AND A REBUILT TORQUE CONVERTER WAS INSTALLED. OLD PART WAS EXCHANGED FOR REBUILT ONE. THE MILEAGE OF THE VEHICLE WAS 68845. *TR

Mileage: 68,845

VEHICLE IS ON 4 YEARS OLD WITH LESS THAN 40,000 MILES AND THE TRANSMISSION FAILED WHILE DRIVING. LOST STEERING CONTROL WHILE DRIVING. *TR

Mileage: 39,900

I WAS DRIVING WITH MY TWO SMALL CHILDREN IN THE CAR AND WAS DOING 60KM AND MY CAR SEEMED TO HAVE LOST IT'S ACCELERATION, SO LUCKY ENOUGH I GOT TO THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK AND THEN BACK INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE, THEN I TRIED REVERSE BUT NO MOVEMENT, CAR WAS STILL RUNNING BUT WOULD NOT GO ANYWHERE, SO GOT ROAD SIDE ASSISTANCE AND THEY TOOK THE CAR TO A GARAGE, HAVE BEEN TOLD THAT IT IS MY TORQUE CONVERTER AND NEEDS A NEW ONE, SO JUST BEFORE CHRISTMAS GOT A BIG PAY OUT, GREAT JUST WHAT I NEED. BUT I AM SO UPSET AS MY CAR IS ONLY 4 YEARS OLD AND I HAVE ONLY HAD IT A YEAR AND A HALF AND THIS HAS HAPPENED, FORDS WILL NOT COVER ME THROUGH THE WARRANTY WHICH I AM SO MAD ABOUT, AS YOU ARE ONLY COVERED TO 100,000KM ON THE POWER TRAIN AND I HAVE DONE 117,000. I HAVE READ SO MANY COMPLAINTS REGARDING THIS PROBLEM WITH THESE VEHICLES AND AM SO UPSET, I THINK FORD'S SHOULD DO A RECALL ON THIS PROBLEM AS IT IS SO DANGEROUS, DRIVING AND THEN THE CAR JUST STOPS IN THE MIDDLE OF THE ROAD, IF THEY DO NOT DO ANYTHING THEN THERE WILL BE AN ACCIDENT ONE DAY AND I HOPE THAT NO ONE GETS HURT OUT THERE. SO FORD I REALLY THINK YOU SHOULD STAND UP AND RECALL THE CARS WITH THIS PROBLEM AND HELP PEOPLE BEFORE IT IS TOO LATE. *TR

Mileage: 111,000

I WAS DRIVING WITH MY TWO SMALL CHILDREN IN THE CAR AND WAS DOING 60KM AND MY CAR SEEMED TO HAVE LOST IT'S ACCELERATION, SO LUCKY ENOUGH I GOT TO THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK AND THEN BACK INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE, THEN I TRIED REVERSE BUT NO MOVEMENT, CAR WAS STILL RUNNING BUT WOULD NOT GO ANYWHERE, SO GOT ROAD SIDE ASSISTANCE AND THEY TOOK THE CAR TO A GARAGE, HAVE BEEN TOLD THAT IT IS MY TORQUE CONVERTER AND NEEDS A NEW ONE, SO JUST BEFORE CHRISTMAS GOT A BIG PAY OUT, GREAT JUST WHAT I NEED. BUT I AM SO UPSET AS MY CAR IS ONLY 4 YEARS OLD AND I HAVE ONLY HAD IT A YEAR AND A HALF AND THIS HAS HAPPENED, FORDS WILL NOT COVER ME THROUGH THE WARRANTY WHICH I AM SO MAD ABOUT, AS YOU ARE ONLY COVERED TO 100,000KM ON THE POWER TRAIN AND I HAVE DONE 117,000. I HAVE READ SO MANY COMPLAINTS REGARDING THIS PROBLEM WITH THESE VEHICLES AND AM SO UPSET, I THINK FORD'S SHOULD DO A RECALL ON THIS PROBLEM AS IT IS SO DANGEROUS, DRIVING AND THEN THE CAR JUST STOPS IN THE MIDDLE OF THE ROAD, IF THEY DO NOT DO ANYTHING THEN THERE WILL BE AN ACCIDENT ONE DAY AND I HOPE THAT NO ONE GETS HURT OUT THERE. SO FORD I REALLY THINK YOU SHOULD STAND UP AND RECALL THE CARS WITH THIS PROBLEM AND HELP PEOPLE BEFORE IT IS TOO LATE. *TR

Mileage: 111,000

2004 FORD FREESTAR HAS BEEN IN TO THE DEALER FOR REPAIR 4 TIMES SINCE APRIL 2008 FOR REPAIR. AN INTERMITTENT PROBLEM OF HESITATIONS, STALLING AND SLIPPAGE. I HAD ALSO HAD THE CAR IN FOR A TUNEUP AT A PRIVATE SERVICE COMPANY. TWICE WHEN I TOOK IT IN I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. REPLACED A CAMSHAFT SENSOR WORKED FOR A WHILE. TODAY STALLED WAS ABLE TO START BUT VAN WOULD NOT GO IN FORWARD OR REVERSE. SHUT THE CAR OFF. TRIED AGAIN WAS ABLE TO RETURN HOME WITH THE VAN CHUGGING THE WHOLE WAY. THE RPMS WERE GOING CRAZY. I HAD IT TOWED IN ONCE AGAIN TO THE DEALER AND I AM WAITING TO HEAR FROM THEM. AFTER SEEING ONLINE THE NUMBER OF COMPLAINTS ON THIS VEHICLE WITH SIMILAR PROBLEMS I FEEL I NEED TO REPORT AS WELL. I THINK A RECALL IS IN ORDER FROM FORD. THE HAVE ALSO IN THIS MESS REPLACED THE COMPUTER. I WOULD APPRECIATE YOUR ASSISTANCE IN LOOKING INTO THIS MATTER. HAD I BEEN DRIVING ON THE HIGHWAY TODAY AND LOST THE TRANSMISSION I HATE TO THINK OF WHAT TYPE OF ACCIDENT MAY HAVE OCCURRED. THANKS *TR

2004 FORD FREESTAR HAD THE TRANSMISSION OVERHEAT MESSAGE ON DASH. NEXT THING I KNOW, NO ACCELERATION. ENGINE SMOKING, LEFT STRANDED ON THANKSGIVING EVE ON I 81 WITH ONLY 87,000 MILES, THIS IS NOT ACCEPTABLE. VAN NEEDS A COMPLETELY NEW TRANSMISSION. *TR

Mileage: 87,000

2004 FORD FREESTAR-TRANSMISSION FAILED @ 65 MPH WITHOUT ANY WARNING, JUST QUIT. WE WERE DRIVING ON THE MASS TURNPIKE ( I90 EAST ) @ NIGHT W/ CRUISE CONTROL ON AND SUDDENLY THE CARE REVVED TO 5000 RPM. WE PULLED OVER TO FIND THAT THERE WERE NO GEARS, NO PARKING GEAR, REVERSE OR FORWARD GEARS. DEALERSHIP SAYS TRANSMISSION HAS TO COME OUT. THE FLUID LEVEL WAS FINE PRIOR TO THE TRIP. NO INDICATION OF ANY TROUBLE LEADING UP THE EVENT. *TR

Mileage: 75,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SPONTANEOUSLY JERKED FORWARD. THE DEALER COULD NOT DUPLICATE THE FAILURE OR PROVIDE A REMEDY. MONTHS LATER, WHILE DRIVING APPROXIMATELY 30 MPH, THE RPM'S DRAMATICALLY INCREASED. THE VEHICLE THEN WENT INTO A NEUTRAL STATE BEFORE SHIFTING INTO GEAR, WHICH CAUSED THE VEHICLE TO JERK FORWARD AGAIN. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT THE COST OF $1,400. THE VEHICLE HAS NOT BEEN REPAIRED AND THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 55,000.

Mileage: 30,000

04 FORD FREESTAR TRANNY WENT OUT AT 32000 MILES. THEN AGAIN AT 69000 MILES. THERE ARE ALMOST 400 PEOPLE WITH THE SAME MINI VAN THAT ARE HAVING THE SAME PROBLEM. SEE LINK BELOW: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FB94A/267. *TR

Mileage: 32,000

MY WIFE HAD JUST TURNED THROUGH A TRAFFIC SIGNAL, AND, WITHOUT WARNING, THE TRANSMISSION COMPLETELY DISENGAGED. FORTUNATELY, SHE WAS ABLE TO COAST OFF OF THE ROAD AND OUT OF TRAFFIC WITHOUT INCIDENT. THE VAN HAD TO BE TOWED TO A TRANSMISSION REPAIR SHOP WHERE WE LEARNED THAT THE CONVERTER HAD TO BE REPLACED BECAUSE IT WAS "STRIPPED". *TR

Mileage: 69,631

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SUDDENLY, THE TRANSMISSION FAILED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TRANSMISSION TORQUE COMPONENT WAS DETERMINED TO BE THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 12/15/08. *LJ UPDATED 12/15/08. *JB

Mileage: 68,000

2004 FREESTAR WHILE DRIVING AT APPROXIMATELY 35-40MPH TRANSMISSION STOPPED WORKING CAN WAS STILL RUNNING BUT WOULD NOT MOVE. LUCKILY WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY TALKED TO LOCAL DEALERSHIP WAS QUOTED 3500 TO REPAIR WAS TOLD NEEDED NEW TRANSMISSION. *TR

Mileage: 92,000

2004 FORD FREESTAR.........SPLINES ON TRANSMISSION SHATTERED AND RUINED TRANSMISSION...FORD MADE ME SO ANGRY WITH "NON-RESPONSE" I HAD LOCAL SHOP FIX IT. I WOULD NOT PAY FORD ANY $$$$ FOR ANYTHING....VAN HAD 80000 MILES ON IT WHEN TRANS WENT OUT.....MANY STORIES ON-LINE WITH SIMILAR ISSUES. *TR

Mileage: 80,000

MY TRANSMISSION WENT OUT ON MY VAN WITHOUT WARNING OR NOTICE AND I HAD TO FIGHT TRAFFIC REALLY BUSY TRAFFIC WITH MY KIDS AND GRANDKIDS IN THE CAR AROUND 1:30 AM. THIS SHOULDN'T HAVE HAPPENED AND IT DID. WHY NO WARNING AND WHY ALL OF A SUDDEN DID IT QUIT. THIS IS A RECALL PROBLEM AND NEEDS TO BE RECALLED SO THIS CAN BE FIXED SO I CAN FIND A JOB. THIS CAUSED LOTS OF GRIEF AND PROBLEMS AND NOW I AM OUT A CAR AND IT COSTS OVER $3000 TO FIX IT. WHAT CAN BE DONE TO FIX THIS? PLEASE RECALL THIS SO OTHERS LIKE ME CAN BET THERE VAN FIXED... THANK YOU *TR

Mileage: 75,000

ON OCTOBER 14TH, 2008 AS MY WIFE AND 4 YR OLD WERE TRAVELING IN I-90 OUTSIDE OF CLEVELAND, THE 2004 FORD FREESTAR SHE WAS DRIVING BEGAN TO SLOW ALTHOUGH THE ENGINE BEGAN TO REV HIGHER. THE CAR EVENTUALLY STOPPED IN THE CENTER LANE OF I-90 AND LUCKILY A PASSERBY STOPPED TO HELP GET THE VEHICLE OFF THE ROAD. MY WIFE AND 4 YR OLD WALKED TO MY PLACE OF EMPLOYMENT AND THEN TOOK MY CAR HOME. I HAD THE 2004 FREESTAR TOWED TO JOHN LANCE FORD WHERE IT WAS DIAGNOSED AS HAVING A FAILED OIL PUMP IN THE TRANSMISSION WHICH CAUSED THE FAILURE OF A DRIVE SHAFT AND THE BURNING UP OF ESSENTIAL GEARS. THE COST OF THE REPAIR WAS $1,600.00. *TR

Mileage: 44,000

LAST WEEK, IN ORDER TO PREPARE FOR A TRIP AWAY I HAD MY 2004 FORD FREESTAR SERVICED AND GOT NEW TIRES, ETC., AND THEN THE MECHANIC SAID I NEEDED NEW BRAKES AND ROTORS AND SPENT $1,000.00 ON PARTS AND LABOR (INCLUDING THE TIRES). HE SHOWED ME THE ROTORS AND EXPLAINED HOW BAD OF SHAPE THEY WERE IN, THERE WERE DEEP GROOVES IN THEM. AT LEAST FEELING CONFIDENT THAT ALL THIS WORK WAS COMPLETED AND I WAS READY FOR MY TRIP, OFF I WENT. THEN ALL OF A SUDDEN DRIVING AT 70 MPH ON THE PA TURNPIKE I REALIZED THE POWER HAD GONE FROM THE GAS PEDAL AND THE VAN WOULD NOT GO FORWARD. I QUICKLY PULLED TO THE SIDE AND TURNED VEHICLE OFF, THEN TRIED AGAIN, IT WOULD NOT GO IN DRIVE OR REVERSE OR ANY LOWER GEAR. MY VAN IS NOW IN THE TRANSMISSION SHOP AND THE MECHANIC HAS JUST INFORMED ME THAT THE TORQUE CONVERTER IS TOTALLY SHOT AND HE EXPLAINED TO ME THAT THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES AND NOW I HAVE TO SPEND ANOTHER $1,000.00 OR MORE TO HAVE THIS PROBLEM FIXED. SO WITHIN ONE WEEK, I HAVE NOW SPENT $2,000.00 ON THIS VEHICLE. IF IT WAS AN OLD PIECE OF JUNK I WOULD HAVE JUST BOUGHT A NEW VEHICLE. BUT IT'S ONLY FOUR YEARS OLD. THIS IS TOTALLY UNACCEPTABLE AND I WILL NEVER BUY A FORD AGAIN. *TR

Mileage: 106,000

THE TRANSMISSION ON MY '04 FORD FREESTAR FAILED. THE DEALER FIXED IT TELLING ME THAT IT WAS THE TORQUE CONVERTER. THE NEXT DAY WHILE TRAVELING ON THE HIGHWAY THE TACHOMETER STARTED TO BOUNCE AROUND 2000 RPMS AND I COULD FEEL SURGES WHERE THE 'TORQUE CONVERTER WAS NOT CONVERTING.' I RETURNED IT TO MY FORD DEALER THIS MORNING AND THEY TOLD ME THERE IS NOTHING WRONG. SO HERE I AM WITH A FAULTY TRANSMISSION AND FORD CLAIMING IT IS ALRIGHT. I WONDER HOW LONG IT WILL GO BEFORE BREAKING DOWN? I HAVE NO CONFIDENCE IN DRIVING IT AT ALL. HOPEFULLY WHEN IT DOES BREAK DOWN THERE IS NO CAR BARRELING DOWN BEHIND ME AS I CRUISE TO A STOP. FORTUNATELY NO DEATHS OR INJURIES, SO FAR. *TR

Mileage: 79,930

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR SE DOWN A COUNTRY ROAD YESTERDAY. WITHOUT WARNING, THE VEHICLE SLOWED TO A STOP AND WOULD NOT MOVE FORWARD OR REVERSE. THIS IS THE FIRST TIME WE HAVE HAD THIS TROUBLE WITH THE FREESTAR. UPON HAVING THE VEHICLE TOWED TO A MECHANIC, IT WAS LEARNED THAT THE TRANSMISSION HAD GONE OUT. THE VEHICLE HAS 107,000 MILES ON IT AND GAVE NO WARNING SIGNS TO INDICATE TROUBLE. WE HAVEN'T HAD THE VEHICLE FIXED YET AS IT'S GOING TO COST BETWEEN 1800.00-3000.00 PLUS. DEPENDING ON IF WE HAVE THE TRANSMISSION REBUILT OR PURCHASE A USED OR NEW ONE. THIS IS MONEY WE REALLY CAN'T AFFORD RIGHT NOW. WHILE I WAS LOOKING AT A FORUM, I FOUND THIS WAS A VERY COMMON ISSUE WITH THE 2004 FORD FREESTAR TRANSMISSIONS. YET, FORD HAS NOT ISSUED A RECALL. NOW, I"M STUCK WITH A VAN THAT DOES NOT RUN AND A LOT OF PAYMENTS STILL OWED ON IT. I HOPE SOMETHING CAN BE DONE ABOUT FORD AND THESE FREESTAR'S. *TR

Mileage: 107,000

THE TRANSMISSION ON MY CAR WENT OUT AT 75000 MILES. I HAD A 100,000 WARRANTY SO I HAD IT TOWED TO THE DEALER. MY WARRANTY COMPANY WOULD NOT PAY FOR THE REPAIRS SINCE I COULD NOT LOCATED MY 30K SERVICE ON THE TRANSMISSION. I HAD JUST MOVED AND SINCE MY PAPERS WHERE NOT AVAILABLE TO ME I TRIED TO CONTACT THE DEALER WHERE I HAD SERVICE. I COULD NOT GET THE PAPERWORK FROM THEM SINCE THEY HAD GONE OUT OF BUSINESS. I TRIED TO LOCATED MY SERVICE ONLINE AND IN THE PROCESS CAME ACROSS HUNDREDS OF COMPLAINTS OF THE SAME MAKE AND MODEL TRANSMISSIONS. THE PROBLEMS ALL SEEM TO COME FROM THE TORQUE CONVERTER. THESE COMPLAINTS HAVE BEEN FILED WITH THE NHTSA. FORD HAS EVEN ADMITTED TO THE PROBLEM AND HAS PAID MANY OF THE COMPLAINTS. WHEN I CALL AND ASKED TO HAVE MY COVERED THEY JUST KEPT REPEATING THAT THEY DID NOT COVER ANY OUT OF WARRANTY WORK. AS LATE AS SEPT 22 2008 THEY HAD JUST PAID A 1600 CLAIM ON A CAR THAT HAD 90K ON IT WITH NO WARRANTY. 1).WHY IS THERE NO RECALL AFTER ALL THE HUNDREDS OF COMPLAINTS SOME RISKING INJURY. 2).WHY ARE THEY ALLOWED TO PAY SOME AND NOT OTHERS DEPENDING ON SOMEONE'S WHIM. I CALL THE DEALER BACK AND EVEN HE ADMITTED TO ME THAT IF I WOULD HAVE BROUGHT MY CAR IN BEFORE OCT. 1 THAT I WOULD HAVE HAD ALOT BETTER CHANCE OF GETTING SOME HELP. THIS IS CRAZY. I HAD PROBLEMS WITH MY TRANSMISSION AT 10K BUT THEY "CLAIM" THIS IS UNRELATED. HOW CAN THIS BE ALLOWED TO GO ON. YOUR WARRANTY THAT I PAID 1000.00 FOR REST ON A PIECE OF PAPER AND FORD IS ALLOW TO PICK AND CHOOSE WHATEVER THEY WANT TO DO. *TR

Mileage: 75,000

TRANSMISSION FAILURE 2004 FORD FREESTAR. *TR

Mileage: 45,985

FORD FREESTAR 2004, 50K MILES ON IT. JUST STOPPED IN THE MIDDLE OF THE ROAD. TOWED TO DEALERSHIP. DIAGNOSTIC SUGGESTED FAILURE OF THE TORQUE CONVERTER. *TR

Mileage: 50,000

WIFE WAS DRIVING DOWN THE ROAD, AND THE VAN QUIT PULLING. LIKE IT WAS PUT INTO NEUTRAL. SHE COASTED TO THE RAILROAD CROSSING BY OUR HOUSE, AND WAS STOPPED BY THE SIGNAL GOING DOWN. THERE THE VAN SAT TILL THE TOW TRUCK CAME. *TR

Mileage: 65,281

I WAS DRIVING MY 2004 FORD FREESTAR ON I-44 WHEN IT SUDDENLY APPEARED TO BE IN NEUTRAL AND WOULD NOT GO FORWARD OR BACKWARD. A WRECKER WAS CALLED AND THE TRANSMISSION WAS RUINED AND HAS TO BE REPLACED. WE WERE LUCKY TO NOT HAVE BEEN INVOLVED IN AN ACCIDENT. THE MECHANIC SAID THAT WITH ONLY 65000 MILES ON THE VAN HE COULDN'T FIND A REASON WHY IT STOPPED. THE TORQUE CONVERTER WAS STRIPPED AND TRANSMISSION HAD TO BE REPLACED. WE HAVE OWNED FORDS BEFORE AND NEVER HAD THIS TYPE OF PROBLEM. I HAVE READ THAT THIS HAS HAPPENED TO MANY PEOPLE ON MYRIDE.COM. ARE THERE ANY RECALLS. WE WERE IN A VERY SMALL TOWN AND WERE LUCKY TO FIND A TRANSMISSION MECHANIC. I HAVE NOT CONTACTED FORD SINCE I GOT HOME. WE HAD TO RENT A CAR TO GET TO OKC FROM MISSOURI. *TR

Mileage: 65,000

MY HUSBAND AND I ALONG WITH OUR 3 CHILDREN WERE DRIVING HOME FROM VACATION. THE WHOLE RIDE WENT VERY SMOOTHLY NO PROBLEMS NO WARNING LIGHTS NOTHING. WE WERE STOPPED AT A TRAFFIC LIGHT, WHEN THE LIGHT TURNED GREEN MY HUSBAND STARTED GOING ALL OF A SUDDEN THE ENGINE STARTED TO REV AND OUR VAN WOULD NOT MOVE. IT WAS LIKE IT WAS STUCK IN NEUTRAL. MY HUSBAND GOT OUT AND PUSHED THE VAN TO THE SIDE OF THE ROAD AND CALLED FOR ASSISTANCE. WHEN THEY GOT THERE THEY CHECKED THE TRANSMISSION FLUID AND IT ALL WAS GOOD. WE HAVE TO VAN TOWED TO OUR HOUSE AND THERE IT NOW SITS. I AM COMPLETELY AMAZED ON HOW A VITAL PART OF MY VAN CAN JUST STOP WORKING WITH NO WARNING NOTHING. *TR

THE FRONT OF THE VEHICLE HAS MADE AN INTERMITTENT HIGH-PITCHED WHISTLING SOUND SINCE IT WAS PURCHASED AT 13,000 MILES. AS IT WAS SO INTERMITTENT, I THOUGHT IT WAS SOME UNUSUAL WIND NOISE. I RECENTLY LEARNED (NOW VEHICLE HAS 60,000 MILES) THAT THERE IS A TECHNICAL SERVICE BULLETIN (17892) THAT ADDRESSES THE PROBLEM EXACTLY, SPECIFYING DEFECTIVE WHEEL BEARINGS. I CONTACTED THE DEALER, AND WAS TOLD THAT THE "WHEEL BEARINGS COULD EVENTUALLY LOCK UP" BECAUSE OF THIS PROBLEM, BUT THAT FORD WOULD NOT REPAIR IT AS IT IS OUTSIDE OF THE WARRANTY PERIOD (36,000 MILES). IS THIS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY A RECALL? *TR

MY WIFE AND SIX CHILDREN WERE TRAVELING EAST ON I-90 NEARING THE RT. 615 EXIT FOR MENTOR, OHIO WHEN OUR 2004 FORD FREESTAR SUFFERED AN IMMEDIATE AND COMPLETE LOSS OF THE DRIVE TRAIN FUNCTION. FORTUNATELY SHE WAS ABLE TO COAST TO THE SHOULDER WHERE SHE CALLED FOR A TOWTRUCK AND HAD THE VAN DELIVERED TO THE FIRESTONE AUTO CARE CENTER IN MENTOR, OHIO. IT WAS DETERMINED THAT THE VAN, WHICH HAD NO HISTORY OF DRIVE TRAIN PROBLEMS, HAD SHEARED OFF AND DESTROYED ITS DRIVE COMPONENTS AFTER THE TORQUE CONVERTER. FIRESTONE DID THE REPAIRS IN A TIMELY AND SATISFACTORY MANNER. THE TOTAL BILL THRU FIRESTONE INCLUDING THE TOW, TROUBLESHOOTING, PARTS AND REPAIRS WAS 2,867.08. THE OLD PARTS ARE NOT AVAILABLE. *TR

Mileage: 60,444

OUR FAMILY WAS DRIVING IN OUR CAR WHEN ALL OF A SUDDEN THE CAR WENT INTO "NEUTRAL" NO ADVANCE WARNING OR PROBLEMS. THANK THE LORD WE WERE ABLE TO COAST OFF OF THE ROAD WITHOUT INCIDENT AND HAD TO HAVE OUR CAR TOWED TO A TRANSMISSION SPECIALIST. *TR

Mileage: 80,337

I WAS DRIVING MY 2004 FORD FREESTAR ON INTERSTATE 95 IN VIRGINIA WHEN THE AUTOMATIC TRANSMISSION CUT OUT. I WAS DRIVING AT 65 MPH AND WAS LUCKY TO GET OFF THE ROAD. I BOUGHT THE VAN USED FROM A FORD DEALER LAST YEAR. IT ONLY HAS 40,000 MILES ON IT. *TR

Mileage: 40,000

I HAVE A 2004 FORD FREE STAR WITH ONLY 67K MILES ON IT. MY TRANSMISSION SLID OUT OF GEAR ON A BACK COUNTRY ROAD WITH MY 3 YEAR OLD SON. MY MECHANIC SAID THIS WAS KNOWN ISSUE WITH FORD VEHICLES. FROM WHAT I READ ON LINE THERE ARE MULTIPLE OWNERS OF THIS SAME KIND OF VEHICLE WHERE THE TRANSMISSION IS FAILING AT THIS AMOUNT OF MILES OR LESS. FORD IS DOING NOTHING ABOUT IT. THEY SAY THERE ARE NO RECALLS ON THIS VIN # I CAN'T BELIEVE THEY WONT RECALL THE TRANSMISSION AND HAVE FIXED. THEY KNOW THERE IS A ISSUE WITH THEM. I READ OVER 20 DIFFERENT BLOGS ON FORD AND THERE TRANSMISSIONS FAILING. *TR

Mileage: 67,513

I WAS DRIVING DOWN THE ROAD AND WITH NO WARNING OR LIGHTS THE RPM'S JUST WENT NUTS AND THEN THE CAR HAD NO POWER WHEN USING GAS, THE CAR WAS STILL RUNNING BUT DID NOT MOVE, WAS STUCK IN THE MIDDLE OF TRAFFIC WITH CHILDREN IN THE CAR. I WAS TOLD THESE CARS DO THIS WITH NO WARNING AND THIS IS JUST NOT FAIR AND SAFE. SO I WAS TOLD TO REPORT THIS TO YOU WITH THESE PROBLEMS, NOW I HAVE A BIG BILL ON MY HANDS, WHAT REALLY UPSETS ME IS THAT I COU LD HAVE WRECKED, THE WARNING LIGHTS SHOULD HAVE ATLEAST CAME ON AND SOME SORT OF NOISE IN THE TRANNY SHOULD HAVE BEEN THERE. BUT NO NOTHING. I HAVE NOT HAD IT REPLACED YET BUT I STILL WAS TOLD TO TELL YOU ABOUT THIS ISSUE WITH MY VAN. *TR

Mileage: 79,000

VERY DANGEROUS. I WAS DRIVING HOME WITH MY KIDS AND MY GRANDKIDS IN THE CAR AND ALL OF A SUDDEN WITH NO WARNING, NO LIGHTS, NO NOTHING, THE CAR RECS INTO HIGH RPM'S AND THEN ALL OF A SUDDEN JUST COASTING HOPING TO NOT CRASH THE VEHICLE. NO POWER, WOW WHAT A MESS. I HAVE READ ALL OF THE FORUMS ON THIS, FORD OR THE NHTSA DOING ANYTHING ON THIS, THESE CARS ARE SUPPOSE TO BE SAFE AND WHEN THINGS GO WRONG WITH THEM YOU ATLEAST GET A WARNING OF SOME KIND WITH LIGHTS. THIS REALLY NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT OR KILLED IN THIS MATTER. I MYSELF WAS LUCKY IT DIED AT THE TOP OF THE HILL SO I COASTED TO MY CLOSEST SPOT OFF THE HIGHWAY SO THERE WAS NOT AN ISSUE WITH CARRYING BABIES ON THE HIGHWAY? FORD SHOULD ADDRESS THIS PROBLEM IMMEDIATELY. THIS IS SUPPOSE TO BE A FAMILY VEHICLE NOT A DEADLY DRIVE. PLEASE TAKE CARE OF THIS IMMEDIATELY SO THIS DOES NOT HAPPEN TO OTHERS. *TR

Mileage: 79,000

AFTER REPLACING ALL BRAKES AND HARDWARE MY FREESTAR DEVELOPED TRANNY SHUDDER. UPON INVESTIGATING ON THE INTERNET,I FOUND IT IS A PERSISTENT PROBLEM WITH FREESTARS. IT IS EXPENSIVE TO FIX. WITHOUT LOOKING MY LOCAL FORD DEALER SAID IT WAS THE TRANNY OR TORQUE CONVERTOR. THIS SHOWS THAT FORD IS AWARE OF THE PROBLEM AND SHOULD HELP CONSUMERS COVER THE COST. THEY WOULDN'T EVEN TAKE IT AS A TRADE-IN. I STILL OWE $5800 ON IT AND IT'S ALMOST WORTHLESS. *TR

Mileage: 108,000

I WAS DRIVING DOWN THE ROAD WHEN THE TRANSMISSION STARTED TO SLIP. I CONTINUED TO MY HOME (LESS THAN 1 MILE AWAY) WHERE I THEN CHECKED THE TRANSMISSION FLUID LEVEL (IT WAS NORMAL) AND LOOKED TO SEE IF THERE WERE ANY LEAKS (NONE). I THEN STARTED THE ENGINE AND IT MADE A CLICKING AND GRINDING NOISE IN PARK. THE NOISE STOPPED AFTER 2-3 SECONDS AND THEN I ATTEMPTED TO BACK OUT OF THE DRIVE. IT SLIPPED AGAIN, AND WHEN I SHIFTED INTO DRIVE, I THERE WAS NO RESPONSE EXCEPT FOR THE INCREASE IN RPM'S. THE VEHICLE IS CURRENTLY AT THE LOCAL FORD DEALER TO ASSES THE REPAIR BILL. *TR

Mileage: 90,000

I WAS DRIVING DOWN THE STREET WITH 5 CHILDREN AND MY MOTHER IN THE VAN, AND THE TORQUE CONVERTER WENT OUT AND THE CAR WENT INTO NEUTRAL AND WOULDN'T RESPOND TO GEAR CHANGES. LUCKILY, WE WERE GOING DOWNHILL AND WERE ABLE TO COAST INTO AN APARTMENT COMPLEX TO AVOID AN ACCIDENT. WE WERE, HOWEVER, BLOCKING THE ENTRANCE TO COMPLEX AND HAD TO WAIT THERE FOR A TOW. IT WAS HORRIBLE. FORD SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT WITH THE CAR. IT IS OBVIOUSLY SOMETHING THAT IS DEFECTIVE WITH THE CAR. *TR

Mileage: 83,000

I WAS JUST DRIVING ON THE HIGHWAY AT ABOUT 3 IN THE AFTERNOON 58-60 MPH AND THEN NOTHING. NO TRANSMISSION, TACH WENT UP AND DOWN BUT NO SPEED CHANGE HAD TO GET TOWED NO GEARS FORWARD OR REVERSE. *TR

Mileage: 87,000

I AM WRITING ABOUT THE PROBLEM WITH THE 2004 FORD FREESTAR TRANSMISSION. ON 6/28/08 WITH ONLY 84,000 MILE ON THE WAY HOME FROM TN WITH NO WARNING I LOSE MY TRANSMISSION ON A BUSY HIGHWAY. THANK GOD I WE WERE ABLE TO GET OVER TO THE SHOULDER. I HAVE READ MANY COMETS LEFT ON THE INTERNET ON OTHER WEBSITES ABOUT THE SAME ISSUE. I CAN NOT BELIEVE FORD IS NOT DOING ANYTHING ABOUT THIS OR IS ANYONE ELSE. THERE IS NO REASON THAT A VEH THAT IS PROPERLY MAINTENANCE SHOULD HAVE PROBLEMS LIKE THIS WITH SUCH LOW MILEAGE. HOPE SOMETHING IS DONE SOON ABOUT THIS BEFORE SOMEONE GETS HURT OR KILLED. AS OF RIGHT NOW I AM UNABLE TO GET IT FIXED SO AS FOR NOW WE HAVE TO TRY TO FIGURE OUT HOW TO GET AROUND IN A 3 SEATER TRUCK WITH 5 MEMBERS IN A HOUSEHOLD. *TR

Mileage: 84,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH UPHILL, THE TRANSMISSION FAILED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE DID NOT MOVE. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE MANUFACTURER WANTED HER TO HAVE THE VEHICLE TOWED TO A DEALER AN HOUR AWAY, BUT THE CONTACT REFUSED BECAUSE IT WOULD COST NEARLY $300 IN TOWING COSTS. THE MANUFACTURER ALSO STATED THAT SHE SHOULD HAVE PURCHASED AN EXTENDED WARRANTY ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION REPAIR WOULD COST APPROXIMATELY $3,000. SHE STATED THAT THE VEHICLE UNDERWENT REGULAR OIL CHANGES AND MAINTENANCE; THEREFORE, SHE COULD NOT UNDERSTAND WHY THE FAILURE OCCURRED SO SUDDENLY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 39,000.

Mileage: 39,000

MY 2004 FREESTAR, GAVE NO WARNING..THE TRANSMISSION SLIPPED INTO LOW GEAR AND THEN IT WAS DONE. I CALLED FORD MOTOR CO, FOUND OUT BECAUSE I CHOSE TO HAVE IT REPAIRED AT A PRIVATE / NON FORD DEALER THEY WOULDN'T EVEN BEGIN TO ASSIST ME. I HAVE APPROX 46,000 ON THE VEHICLE. BOTH THE REPAIR FACILITY AND THE TOW TRUCK DRIVER INFORMED US THIS WAS A COMMON PROBLEM WITH THESE TRANSMISSIONS. AND AFTER RESEARCHING ONLINE I SOON DISCOVERED THEY COULDN'T BE ANY MORE RIGHT. NOW ITS COST ME $2500 TO HAVE IT REBUILT. *TR

Mileage: 46,000

FAILURE OF CAM SENSOR, THEN COMPLETE FAILURE OF TRANSMISSION 2 WEEKS LATER. *TR

Mileage: 83,000

VEHICLE SUDDENLY WOULD NOT GO FORWARD ON HIGHWAY. VEHICLE WAS TOWED APPROXIMATELY 35 MILES TO AUTO REPAIR SHOP. TRANSMISSION FAILURE WAS DIAGNOSED, SPECIFICALLY TORQUE CONVERTER FAILURE. A REBUILT TRANSMISSION WAS INSTALLED AND VEHICLE NOW RUNS NORMALLY. *TR

Mileage: 85,426

I HAVE A 2004 FORD FREESTAR WHOSE TRANSMISSION FAILED WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHILE MY HUSBAND WAS COMING TO PICK ME UP FROM THE HOSPITAL RIGHT AFTER I HAD A BABY. THE TRANSMISSION WAS TOTALLY GONE AND NEEDED TO BE REPLACED. THERE WERE ONLY 45000 MILES ON THE VEHICLE AT THE TIME. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THERE WERE CARS NEARBY, AND EVEN WORSE IF I WAS IN THE CAR WITH HIM AND OUR NEWBORN WHEN THE TRANSMISSION FAILED, TO BE STRANDED SOMEWHERE WITH A 2 DAY OLD BABY. I CAN'T IMAGINE THE TRANSMISSION FAILING AT 45000 MILES ON A VEHICLE THAT YOU THINK IS RELIABLE. *TR

Mileage: 45,000

AUTOMATIC TRANSMISSION DIED WITHOUT WARNING. *TR

Mileage: 61,500

SINCE JANUARY 21, 2008 WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR FORD FREESTAR. ON SEVERAL OCCASIONS OUR VEHICLE HAS STOPPED WORKING/STALLED ON MAJOR ROAD WAYS IN PENNSYLVANIA INCLUDING A MAJOR EXPRESSWAY IN THE CITY OF PHILADELPHIA. OUR FAMILY CAR HAS BEEN BACK THE DEALERSHIPS AUTOSHOP FOR OVER 68 DAYS SINCE JANUARY 2008. PRESENTLY WE HAVE BEEN WITHOUT OUR VEHICLE SINCE MAY 13, 2008 WITHOUT A CONTACT FROM THE DEALERSHIP, KEYER MILLER IN COLLEGEVILLE, REGARDING ANY SPECIFIC PROBLEMS WITH OUR CAR. THE DEALERSHIP HAS NOT OFFERED US ANYTHING TO RECONCILE THIS SITUATION. *TR

ON MAY 20 2008 WHILE DRIVING A 2004 FORD FREESTAR ON VACATION. WITH 2 OTHER ADULTS AND 3 DOGS IN THE MINIVAN THE TRANSMISSION WITH ONLY ABOUT 40,000 MILES WITHOUT WARNING QUIT. THE ENGINE ACCELERATED BUT NOTHING WAS HAPPENING. AT 73MPH IN THE LEFT LANE ALLOT OF TRAFFIC THE TRANSMISSION OF THE VEHICLE FAILED WITHOUT ANY WARNING. I WAS ABLE TO SAFELY ROLL ONTO THE LEFT SHOULDER OF THE I-23 EXPRESSWAY. BUT WHILE SITTING WAITING FOR HELP TO ARRIVE I SURE THOUGHT OF MANY SITUATIONS THAT THE OUTCOME COULD HAVE BEEN ALOT DIFFERENT. WHAT IF WE HAD BEEN ON A BRIDGE OVERPASS AND NOWHERE TO PULLOVER TO? THE VEHICLE HAS BEEN TOWED TO A TRANSMISSION REPAIR SHOP AND THAT IS ALL SO FAR. BUT LOOKING AT OTHER WED SITES ABOUT THE FORD FREESTAR MINIVAN, IT LOOKS LIKE I AM NOT THE ONLY ONE TO HAVE A FAIRLY LOW MILEAGE TRANSMISSION TO JUST SUDDENLY QUIT. *TR

Mileage: 40,877

AUTOMATIC TRANSMISSION FAILED WHEN VEHICLE WAS JUST 3 YEARS OLD, 70,000 MILES. AUTOMATIC TRANSMISSION FAILED AGAIN AFTER JUST ANOTHER 13,000 MILES, LESS THAN ONE YEAR LATER. *TR

Mileage: 70,000

TRANSMISSION FAILURE. *TR

Mileage: 100,000

I'D LIKE TO ADD MY COMPLAINT TO THE LIST OF UNHAPPY FORD CONSUMERS WHO'VE HAD PROBLEMS WITH THEIR TRANSMISSIONS ON THE FORD FREESTAR MINIVANS. I HAVE A 2004 FORD FREESTAR AND IT HAS A LITTLE OVER 44,000 MILES ON IT. WE WERE GOING DOWN THE HIGHWAY AND SUDDENLY WE HAD NO POWER TO GO ANYWHERE, THE RPM INDICATOR WOULD MOVE UP BUT WE HAD NO POWER, IT BASICALLY DIED. WE HAD NO FORWARD OR REVERSE, WE WERE JUST COASTING WITH NO POWER. LUCKILY WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND CALL A TOW TRUCK. TOOK IT TO THE FORD GARAGE AND WAS TOLD IT WAS THE TORQUE CONVERTER THAT WENT OUT. WE HAD IT FIXED AND THANKFULLY IT WAS UNDER WARRANTY YET. I KNOW YOU'VE HAD NUMEROUS COMPLAINTS ABOUT THE FORD FREESTAR VANS...COME ON PEOPLE DO SOMETHING BEFORE SOMEONE GETS HURT. WE HAD NO POWER TO GO ANYWHERE. *TR

Mileage: 45,000

2004 FORD FREESTAR (MINIVAN). *TR

Mileage: 94,000

DRIVING ON A BUSY HIGHWAY(RTE 422 -OHIO) IN MODERATE TO HEAVY TRAFFIC. STOPPED FOR A SCHOOL BUS AND THE CARS MADE A POP THEN WOULD NOT GO FORWARD OR REVERSE. HAD TO BE TOWED , TOOK TWO HOURS AND CAUSED SOME TRAFFIC CONGESTION. TRANSMISSION FAILURE. *TR

Mileage: 57,000

TRANSMISSION FAILURE AT 47,000 MILES OF USE. VEHICLE WAS SERVICED AT REQUIRED MILEAGE BY DEALER. TRANSMISSION REPAIR SHOP STATES THAT FAILURE MAY BE TORQUE CONVERTER. COST TO CONFIRM WILL BE $350.00. REPAIR WILL BE ADDITIONAL. *TR

Mileage: 47,000

2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING. TOWED TO FORD DEALERSHIP AND NEEDED TORQUE CONVERTER REPLACED BECAUSE OF FAILED SPLINE. INSPECTION OF SPLINE SHOWED IT WAS WORN AWAY YET OTHER GEARS REMAINED IN GOOD SHAPE. REVIEW OF INTERNET COMPLAINTS OF THIS PROBLEM WERE NUMEROUS. SOME OF THE FAILURES WERE WITH CHILDREN IN VEHICLE WHILE DRIVING ON BUSY HIGHWAYS. FORTUNATELY MY TRANSMISSION FAILURE WAS ON A EMPTY COUNTRY ROAD I JUST COASTED TO A STOP ( I WAS ONLY GOING ABOUT 10 MPH AT THE TIME ) WITHOUT INCIDENT. *TR

Mileage: 148,000

VERY DANGEROUS! BOUGHT A NEW 2004 FORD FREESTAR MINI VAN ON JAN. 22. OF 2005 LEFTOVER . I HAVE 35,000 MILES ON IT. DRIVING HOME WITH MY FAMILY ON THE HEAVILY TRAFFIC LONG ISLAND EXPRESSWAY I 495 AT APPROX 10:30 IN THE EVENING. NO WARNING THE TRANSMISSION DIES. NO POWER AT ALL. I COAST TO THE RIGHT LANE AND WITH NO SHOULDER WHERE I WAS I JUST PRAYED I WOULD NOT GET PLOWED INTO THE REAR WITH MY TWO BOYS AGE 5 AND 10 SLEEPING. THIS WAS EXTREMELY DANGEROUS. AFTER READING THE FORUMS ON THE INTERNET I FIND THIS IS A COMMON PROBLEM WITH THIS VEHICLE. CHECK OUT THIS LINK WHICH IS ONE OF A FEW I HAVE FOUND... HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_77118_1.HTML WHAT RECOURSE DO I HAVE AND WHY ISN'T FORD MADE TO REDESIGN / REPAIR THIS DEFICIENCY IN THEIR DESIGN. SOME FAMILY WILL GET INJURED IF NOT KILLED. THESE VANS WERE DESIGNED FOR FAMILIES WITH YOUNG CHILDREN. VERY DISAPPOINTED AND CONCERNED. *TR

Mileage: 35,000

TRANSMISSION FAILS AND CAR STALLS IN TRAFFIC WITHOUT WARNING, WHICH CREATES A SAFETY HAZARD. THE FORD DEALER SERVICE DEPARTMENT REPLACED THE PCM, WIRING HARNESS, AND MULTIPLE SENSORS, BUT THE PROBLEM CONTINUED. THE CAUSE APPEARS TO BE FLOODING OF PCM, RELATED WIRING, AND ATTACHED SENSORS DUE TO DESIGN DEFECT. FORD TSB EXISTS ON THIS ISSUE. *TR

Mileage: 31,500

VEHICLE TRANSMISSION WENT ON MY 2004 FORD FREESTAR VAN WITH NO WARNING SIGNS WHILE DRIVING. (CAR ONLY HAD 74,000). I HAVE READ ONLINE AND THERE ARE MANY OTHER OWNERS OF THESE SAME VANS THE SAME PROBLEM WHICH IS EXTREMELY DANGEROUS.. VANS ARE PRIMARILY PURCHASED TO TRANSPORT KIDS AND THIS SHOULD BE A NUMBER ONE REASON FORD SHOULD HAVE A RECALL TO TAKE CARE OF THIS PROBLEM BEFORE ANYONE HAS A DANGEROUS ACCIDENT. *TR

Mileage: 74,000

IN OCT. MY TWO YEAR OLD AND I WERE IN A LEFT LANE ON THE EXPRESSWAY IN FLINT DURING RUSH HOUR WHEN THE TRANSMISSION WENT OUT. SOMEHOW I MADE IT TO THE SIDE OF THE ROAD. CARS WERE SWERVING AROUND US. PEOPLE HELPING ME PUSH THE CAR SAID THEY CAN'T BELIEVE WE WEREN'T HIT. IT WAS TERRIFYING. THE CAR ONLY HAD 79,000 MILES. THIS WAS JUST THE BEGINNING OF OUR JOURNEY. WE ALREADY HAD NUMEROUS PROBLEMS WITH THE BACK TAILGATE (A DESIGN FLAW I'M TOLD), SLIDING DOORS TO THE POWER STEERING. AFTER A COUPLE MONTHS BECAUSE OF ARRANGING FUNDING AND GETTING A NEW TRANS THE CAR WAS BACK. I DROVE MY HUSBANDS LEASE ON MY 4 DAYS 50 MILE EACH WAY A WEEK COMMUTE PUTTING US WAY OVER THE MILES ON HIS LEASE. 4 WEEKS LATER THE LIGHT WAS ON AND THE TRANS SHOP HAD IT FOR ABOUT 3 WEEKS WHILE THEY KEPT REPLACING PARTS TO GET IT WORKING. WE GOT IT BACK AND WITHIN A MONTH HAD IT BACK IN FOR SERVICE. MY SON AND I SPENT THE DAY AT THE SHOP. THE LIGHT WAS BACK ON WITHIN A MONTH. ON 6/21/07 WE DROPPED IT OFF. WE GOT IT BACK THE END OF AUGUST. THE TRANS SHOP GOT FORD INVOLVED AND THE TRANS SHOP REPLACED SEVERAL PARTS OF THE TRANSMISSION. THE TORQUE CONVERTER, WHICH I READ COMPLAINTS ABOUT, WAS ONE OF THE THINGS REPLACED - I DON'T KNOW HOW MANY TIMES. I CONTACTED FORD LONG BEFORE THIS AND GOT NOWHERE WITH THEM. WE GOT THE CAR BACK AND A MONTH LATER THE LIGHT CAME ON. THE TRANS SHOP DECIDED TO START OVER AND GET ANOTHER COMPLETE TRANSMISSION AND REPLACE IT. THEY ORDERED IT AND THE VAN WENT IN AGAIN FOR A COUPLE OF WEEKS. FOR THE LAST TWO MONTHS WE HAVEN'T HAD ANY PROBLEMS. FORD ABSOLUTELY, 100%, HAS NOT STOOD BEHIND THIS VEHICLE. IT'S A MIRACLE MY SON AND I WEREN'T INJURED OR KILLED WHEN IT FIRST WENT OUT. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. I WAS SURPRISED WHEN I SAW ON EDMUNDS ALL THE PEOPLE COMPLAINING ABOUT THIS SAME PROBLEM. I BOUGHT THIS VEHICLE BECAUSE I WANTED A SAFE AND RELIABLE CAR FOR MY CHILD. WHAT A JOKE! *TR

Mileage: 79,000

MY 04 FREESTAR JUST STOPPED NO WARNING NOTHING JUST STOP WHILE I WAS DRIVING MY DAUGHTER TO THE DOCTOR MY SON IN LAW HAD TO TAKE OFF WORK AND TOW ME HOME I CANT AFFORD TO HAVE IT FIXED I LIVE ON A DISABILITY AND BARELY MAKE MY BILLS THEN I READ ON THE INTERNET THAT HUNDREDS OF THE SAME VEHICLES ARE DOING THE SAME THING I CAN BET THAT IT IS MY TRANSMISSION AND TORQUE CONVERTER WHEN I CAN GET IT FIXED FORD NEEDS TO MAKE THIS RIGHT. *TR

Mileage: 64,836

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH, THE ENGINE REVVED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE COASTED TO A STOP. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION FAILED FOR AN UNKNOWN REASON. THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 61,300.

Mileage: 61,300

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN THE VEHICLE WAS STARTED, THE RPM'S CONSTANTLY ACCELERATED TO 2,000. WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTS GEARS AND THE RPM FLUCTUATES BETWEEN 25,000-35,000. THERE IS ALSO SIGNIFICANT LOSS OF POWER. THE DEALER STATED THAT THE FAILURE WAS A NORMAL OCCURRENCE; HOWEVER, THEY INFORMED THE CONTACT THAT THE WHEEL HUBS NEEDED TO BE REPLACED TWO WEEKS LATER. THE PARTS FOR THE REPAIR WILL NOT BE AVAILABLE UNTIL APRIL OF 2008, BUT THE VEHICLE IS SAFE TO DRIVE IN THE INTERIM. THE FAILURE MILEAGE WAS 47,550 AND CURRENT MILEAGE WAS 47,600.

Mileage: 47,550

MY 2004 FORD FREESTAR STOPPED GOING FORWARDS OR BACKWARDS. HAD IT TOWED AND IT NEEDS A NEW TRANSMISSION WITH LESS THAN 30,000 MILES ON IT. *TR

Mileage: 29,586

OUR 2004 FORD FREESTAR LIMITED ONLY HAS 48000 MILES ON IT. THIS MORNING WHILE MOVING SLOWLY THROUGH OUR DAUGHTERS SCHOOL PARKING LOT THE VAN LOST ALL POWER AND SHE COASTED INTO A PARKING PLACE. THE GEAR SHIFT SHIFTS INTO ALL GEARS BUT DOESN'T MOVE. WHEN YOU CRANK THE VEHICLE IN PARK IT JUST WHINES AND DOES THE SAME THING NO MATTER WHAT GEAR YOU ARE IN. I HAD THE VAN TOWED TO AN INDEPENDENT GARAGE AND THE MECHANIC SAID THE SPLINES ON THE TORQUE CONVERTER WERE GONE AND DUE TO THE TORQUE CONVERTER FAILING IT HAS ALSO LEAD TO THE TRANSMISSION FAILURE. I AM BEING QUOTED REPAIR PRICES BETWEEN 1800 AND 2200 TO REPAIR IT. THIS VEHICLE IS TOO NEW FOR THIS TYPE OF A PROBLEM ON SO MANY VEHICLES, THE COMPANY SHOULD STEP UP OR THE NHTSA SHOULD REQUIRE THEM TO. *TR

Mileage: 48,095

TRANSMISSION FAILURE AFTER 59,000 MILES DUE TO STRIPPED SPLIES ON TORQUE CONVERTER. A SEARCH FOR TORQUE CONVERTER STRIPPED SPLINES RETURNS FORD FREESTAR AS THE TOP RESULT. THERE ARE SEVERAL OTHER PEOPLE EXPERIENCING THE SAME ISSUE. IT SHOULD BE REVIEW TO SEE IF THERE IS A GENERAL DEFECT WITH THE TORQUE CONVERTERS. IT SEEMS EARLY IN THIS MODEL YEARS LIFE FOR TRANSMISSION FAILURES. *TR

Mileage: 59,500

WITH 51,000 MILES ON MY 2004 FORD FREESTAR THE TRANSMISSION SIMPLY FAILED WHILE TRAVELING 70 MPH ON THE INTERSTATE. VEHICLE BASICALLY SLIPPED INTO NEUTRAL AND COASTED TO A STOP ON THE SHOULDER. GEARS WOULD NO LONGER ENGAGE AND HAD TO BE TOWED TO THE FORD DEALERSHIP. DEALERSHIP BLAMES A FAULTY TORQUE CONVERTER AND WANTS $1,600.00 IN REPAIRS. *TR

Mileage: 51,000

JUST DRIVING ALONG AND THE TRANSMISSION STOPPED WORKING. WOULD NOT WORK IN ANY GEAR, BUT WOULD GO INTO PARK. NO WARNING LIGHTS OR NOISES. *TR

WHILE ACCELERATING AT A STOP LIGHT. I FELT A POP AND THERE WAS NO POWER TO GO FORWARD OR REVERSE. IT WAS LIKE RUNNING IN NEUTRAL. TRIED SHIFTING GEARS BUT IT WOULD NOT MOVE. I DID RESEARCH ABOUT WHAT HAD HAPPENED AND FOUND MANY SIMILAR CASES OF INTERNAL PROBLEMS WITH THE TORQUE CONVERTER AND TRANSMISSION. THERE WHERE NO WARNING SIGNS. NO LIGHTS ON THE DASH COLUMN EVEN AFTER THE PROBLEM OCCURRED. I HAD MY 3 YEAR OLD SON IN THE VEHICLE AND WE WERE VERY LUCKY THAT WE WERE NOT ON THE HIGHWAY WHERE SOMETHING HORRIBLE COULD HAVE HAPPENED. *TR

I HAVE A FORD FREESTAR 2004 & AT 44,000 MILES MY TRANSMISSION NEEDS TO BE REPLACED. I AM NOT GETTING ANYWHERE WITH FORD AND I THINK THIS COULD RESULT IN A FATAL ACCIDENT. I HAVE SEEN A LOT OF OTHER 2004 FREESTARS WITH THE SAME PROBLEM & I THINK FORD SHOULD ADDRESS THIS PROBLEM. *TR

Mileage: 44,000

VAN WITHOUT WARNING STOPPED MOVING AND ENGINE CUT OFF. THIS IS A FOLLOW UP FROM OUR CHRISTMAS ADVENTURE. GOT IT TOWED TO DEALER AND AFTER 2 DAYS OF "LOOKING INTO THE PROBLEM" TOLD ME THAT WATER LEAKED IN FROM UNDER DASH(IT HAD NOT RAINED OR SNOWED FOR DAYS- ROADS WEREN'T EVEN WET) AND GOT THE COMPUTER WET AN CAUSED IT TO MALFUNCTION. SEALED LEAK AND $250 LATER SENT US ON OUR WAY. FAST FORWARD 2WEEKS AND OUR VAN IS BACK IN THE SHOP AGAIN FOR THE SAME PROBLEMS. COME ON NOW, ENOUGH IS ENOUGH!!!!! RECALL THIS PROBLEM BEFORE PEOPLE GET KILLED!!!!! *TR

Mileage: 44,000

VAN WITHOUT WARNING STOPPED MOVING AND ENGINE CUT OFF. THIS IS A FOLLOW UP FROM OUR CHRISTMAS ADVENTURE. GOT IT TOWED TO DEALER AND AFTER 2 DAYS OF "LOOKING INTO THE PROBLEM" TOLD ME THAT WATER LEAKED IN FROM UNDER DASH(IT HAD NOT RAINED OR SNOWED FOR DAYS- ROADS WEREN'T EVEN WET) AND GOT THE COMPUTER WET AN CAUSED IT TO MALFUNCTION. SEALED LEAK AND $250 LATER SENT US ON OUR WAY. FAST FORWARD 2WEEKS AND OUR VAN IS BACK IN THE SHOP AGAIN FOR THE SAME PROBLEMS. COME ON NOW, ENOUGH IS ENOUGH!!!!! RECALL THIS PROBLEM BEFORE PEOPLE GET KILLED!!!!! *TR

Mileage: 44,000

DRIVING DOWN THE INTERSTATE, CRUISE CONTROL SET AT 74, AND ALL AT ONCE THE ENGINE REVS AND ALL POWER IS LOST . MANAGED TO GET OFF TO THE SIDE. 3 ADULTS AND A 4 YEAR OLD. IT TOOK 2 HOURS FOR A TOW TRUCK TO GET THERE. NOW I FIND OUT THAT THE TRANSMISSION WILL HAVE TO BE REPLACED AND THAT THIS IS A BIG PROBLEM WITH THIS TYPE OF FORD PRODUCTS. *TR

Mileage: 73,000

2004 FORD FREESTAR....DRIVING 45 MPH IN VERY HEAVY TRAFFIC...WIFE DRIVING WITH A 5 YEAR OLD, 2 YEAR OLD, AND 6 MONTH OLD....TRANSMISSION JUST DISENGAGED....JUST WENT INTO NON-OPERATIONAL MODE EVEN THOUGH YOU COULD SHIFT FROM R TO D TO 1 TO 2...VAN IS AT REPAIR SHOP AND THEY ARE INDICATING TRANS. FAILURE....IE TORQUE CONVERTER.*CN

Mileage: 90,000

2004 FORD FREESTAR VAN WITH 32,593 MILES ON ODOMETER WAS BEING DRIVEN ON A FLAT, STRAIGHT, STRETCH OF HIGHWAY AT A CONSTANT 60 MPH WHEN DRIVER EXPERIENCED SUDDEN LOSS OF POWER. DRIVER DANGEROUSLY MANEUVERED OUT OF TRAFFIC ON HIGHWAY, BUT COULD ONLY COAST AND SOON DISCOVERED THERE WERE NO GEARS WORKING IN THE TRANSMISSION, NO DRIVE, NO REVERSE, NO LOW GEARS....NO ABILITY TO MOVE VAN AT ALL! WAITED FOR TWO HOURS FOR A TOW TRUCK ON A COLD MINNESOTA WINTER NIGHT IN DECEMBER. CAR WAS TOWED TO FORD DEALER. WAS INITIALLY TOLD BY SERVICE ADVISOR THAT OUR FORD FREESTAR WITH 32,593 MILES (9 WEEKS OUT OF WARRANTY) NEEDED AN ENTIRE TRANSMISSION REPLACEMENT FOR $3700, THEY TOLD US IT WAS TOO EXTENSIVE OF DAMAGE TO REPAIR ANY PARTS INDIVIDUALLY (THIS RECOMMENDATION CAME FROM THEM DESPITE THE FACT THAT THEY ADMITTED THEY HAD NOT EVEN PUT THE CAR UP ON A LIFT). WE CALLED FORD DIRECTLY TO REQUEST ASSISTANCE AND PLEAD OUR CASE FOR A VEHICLE THAT HAD EXTREMELY LOW MILEAGE AND WAS BARELY OUT OF WARRANTY. THE FORD REPRESENTATIVE TOLD US THEY WOULD CALL THE DEALERSHIP DIRECTLY TO DISCUSS PROBLEM. A DAY LATER WE RECEIVED A CALL FROM THE SERVICE ADVISOR AT THE DEALERSHIP AND THEY TOLD US THEY WOULD BE REPAIRING THE BROKEN PART, A TORQUE CONVERTER. FORD OFFERED $1000 TOWARDS THE REPAIR. IT TOOK 10 DAYS FOR THE DEALERSHIP TO REPAIR THE BROKEN TORQUE CONVERTER. OUR COST WAS ULTIMATELY $1220.41. THIS WAS AN OUTRAGEOUS BALANCE DUE TO REPAIR A PART THAT SHOULD NOT HAVE BROKEN AT SUCH LOW MILEAGE! FORD DIDN'T GIVE US A LOANER CAR DURING THE REPAIR TIME AND THEN SLAPPED US WITH AN INSULT OF A BILL.*CN

Mileage: 32,593

FAILURE OF THE TORQUE CONVERTER/AUTOMATIC TRANSMISSION IN THE 2004 FORD FREESTAR IS A SERIOUS AND WIDESPREAD SAFETY DEFECT. NHTSA NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED DRIVING ONE OF THESE THINGS. THIS IS A FAMILY VEHICLE! FAMILIES DESERVE SAFE VEHICLES, ESPECIALLY WHEN PURCHASING DECISIONS ARE MADE BASED ON SAFETY CLAIMS!*CN DUPLICATETO 10290338*SMCH

Mileage: 45,000

FAILURE OF THE TORQUE CONVERTER/AUTOMATIC TRANSMISSION IN THE 2004 FORD FREESTAR IS A SERIOUS AND WIDESPREAD SAFETY DEFECT. NHTSA NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED DRIVING ONE OF THESE THINGS. THIS IS A FAMILY VEHICLE! FAMILIES DESERVE SAFE VEHICLES, ESPECIALLY WHEN PURCHASING DECISIONS ARE MADE BASED ON SAFETY CLAIMS!*CN DUPLICATETO 10290338*SMCH

Mileage: 45,000

VEHICLE LOST POWER WHILE MOVING. NO FORWARD OR REVERSE. PROBLEM DIAGNOSED AS A TORQUE CONVERTER FAILURE ON TRANSMISSION AT 49,500 MILES. TRANSMISSION REBUILD NECESSARY TO CORRECT PROBLEM. *TR

Mileage: 49,562

1. THERE WAS NO PRIOR WARNING 2. AFTER NORMAL HIGHWAY DRIVING, I CAME TO A COMPLETE STOP. I ATTEMPTED TO PUT THE VEHICLE IN REVERSE BUT THE VEHICLE WOULD NOT SHIFT. 3. THE MECHANIC SAID IT WAS THE TORQUE CONVERTOR AND THE SHAFT WERE DAMAGED, CAUSING METAL TO ENTIRE THE TRANSMISSION, SCORING IN THE VALVE COMPARTMENT. THE ENTIRE TRANSMISSION AND RADIATOR ARE BEING REPLACED. *TR

Mileage: 68,000

DRIVING ALONG AT HIGHWAY SPEED WHEN I NOTICED MY TACHOMETER SPIKE UPWARD AND THE ENGINE RACING. I TURNED OFF THE CRUISE CONTROL AND GAVE THE VAN GAS ONLY TO HEAR THE ENGINE RACE AND NO PICK UP IN SPEED. I WAS LUCKY ENOUGH TO BE ABLE TO GET ONTO THE SHOULDER SAFELY. THE FORD DEALER TELLS ME THAT THE "PLANETARY SHAFT" HAS BROKEN OFF INSIDE THE PUMP IN MY TRANSMISSION AND THAT MY REPAIR WILL COST ME ROUGHLY $3000.00. THIS FREE STAR IS ONLY 3 YEARS OLD. WHY IS THIS HAPPENING TO THESE FAIRLY NEW VEHICLES? I HAVE NOTICES OVER 1300 COMPLAINTS ON EDMUNDS NOT TO MENTION THE ONE ON THIS SITE. WHY ISN'T FORD DOING A RECALL. DO THEY NEED THE EXTRA MONEY TO MAKE THEIR STOCK HOLDER HAPPY! *TR

Mileage: 69,050

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THEM BECAUSE THE LOCAL DEALER DIDN'T UNDERSTAND WHAT WAS WRONG WITH IT. THEY FIXED IT BY REPLACING THE TORQUE CONVERTER....$1109 LATER. THE FIRST TWO VISITS AMOUNTED TO APPROXIMATELY $400.00 I SHOULD ADD THE FIRST TIME IT STOPPED WORKING, MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING IN A NOT SO HOT PART OF TOWN AND HAD TO PULL INTO A SEEDY AREA. CARS WERE HONKING THEIR HORNS AND YELLING AT MY WIFE TO MOVE. OUR LITTLEST CHILD WAS CRYING AND EXTREMELY UPSET. I WAS ABLE TO GET TO THEM AND WE DROVE THE SPUTTERING VAN HOME WHERE WE HAD IT TOWED. THE SECOND TIME WE WERE LUCKY. MY WIFE WAS IN HER WORK PARKING LOT. THE THIRD TIME WE WERE EVEN LUCKIER...WE WERE HOME. THE FOURTH TIME WE WERE COMING HOME (JUST TO LET YOU KNOW...IT WAS CHRISTMAS) WE HAD THE SAME THINGS HAPPEN..SPUTTERING, JERKING OF THE TRANSMISSION, ENGINE SHUT OFF. ALL TIMES WE HAD TO HAVE THE VAN TOWED. MY WIFE IS TERRIFIED TO DRIVE IT IN FEAR THAT WHEN WE PULL OUT OF OUR DRIVEWAY, SHE AND THE CHILDREN MAY BE HIT AND KILLED. WE LIVE IN BETWEEN TWO HILLS OF A VERY BUSY ROAD. THIS ROAD IS FREQUENTED BY DUMP TRUCKS AND LANDFILL TRUCKS! NOT ONLY HAVE WE SPENT AN EXTREME AMOUNT OF MONEY ON THE VAN, WE READ WERE MANY FAMILIES HAVE EXPERIENCED THE SAME THING. MY WIFE HAD ALWAYS FELT SAFE IN A FORD....NOT ANY MORE. WE NEED HELP FROM WHOEVER CAN HELP US. PLEASE, LET'S STOP FORD BEFORE SOMEONE GETS KILLED. *TR

Mileage: 38,000

THE FIRST TIME WE EXPERIENCED PROBLEMS WITH OUR 2004 FORD FREESTAR (APPROXIMATELY 38,000 MILES)WAS IN APRIL OF 2007. WE WERE EXPERIENCING MANY PROBLEMS RELATED TO THE TRANSMISSION. WE TOOK THE VEHICLE IN TO OUR DEALERSHIP AND WAS TOLD THAT A DEAD MOUSE WAS CAUSING THE PROBLEMS. THE NEXT TIME THE PROBLEMS WERE THE SAME, BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE VAN WHEN TAKEN INTO THE DEALER. THE THIRD TIME, THEY SAID THE TORQUE CONVERTER NEEDED REPLACED. AT THIS TIME THEY KEPT OUR VAN FOR THREE DAYS WAITING FOR FORD TO GET BACK TO THEM BECAUSE THE LOCAL DEALER DIDN'T UNDERSTAND WHAT WAS WRONG WITH IT. THEY FIXED IT BY REPLACING THE TORQUE CONVERTER....$1109 LATER. THE FIRST TWO VISITS AMOUNTED TO APPROXIMATELY $400.00 I SHOULD ADD THE FIRST TIME IT STOPPED WORKING, MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING IN A NOT SO HOT PART OF TOWN AND HAD TO PULL INTO A SEEDY AREA. CARS WERE HONKING THEIR HORNS AND YELLING AT MY WIFE TO MOVE. OUR LITTLEST CHILD WAS CRYING AND EXTREMELY UPSET. I WAS ABLE TO GET TO THEM AND WE DROVE THE SPUTTERING VAN HOME WHERE WE HAD IT TOWED. THE SECOND TIME WE WERE LUCKY. MY WIFE WAS IN HER WORK PARKING LOT. THE THIRD TIME WE WERE EVEN LUCKIER...WE WERE HOME. THE FOURTH TIME WE WERE COMING HOME (JUST TO LET YOU KNOW...IT WAS CHRISTMAS) WE HAD THE SAME THINGS HAPPEN..SPUTTERING, JERKING OF THE TRANSMISSION, ENGINE SHUT OFF. ALL TIMES WE HAD TO HAVE THE VAN TOWED. MY WIFE IS TERRIFIED TO DRIVE IT IN FEAR THAT WHEN WE PULL OUT OF OUR DRIVEWAY, SHE AND THE CHILDREN MAY BE HIT AND KILLED. WE LIVE IN BETWEEN TWO HILLS OF A VERY BUSY ROAD. THIS ROAD IS FREQUENTED BY DUMP TRUCKS AND LANDFILL TRUCKS! NOT ONLY HAVE WE SPENT AN EXTREME AMOUNT OF MONEY ON THE VAN, WE READ WERE MANY FAMILIES HAVE EXPERIENCED THE SAME THING. MY WIFE HAD ALWAYS FELT SAFE IN A FORD....NOT ANY MORE. WE NEED HELP FROM WHOEVER CAN HELP US. PLEASE, LET'S STOP FORD BEFORE SOMEONE GETS KILLED. *TR

Mileage: 38,000

TRANSMISSION FAILURE ON MY2004 FORD FREESTAR WITH 56,000 MILES. MY WIFE WAS DRIVING THE VAN APPROXIMATELY TWO WEEKS AGO...SHE ACCELERATED ONTO THE FREEWAY AND PULLING IN FRONT OF AN 18 WHEELER WHEN THE VAN JUST STOPPED ACCELERATING AND SHE QUICKLY ACTIVATED HER HAZARD LIGHTS AND MERGED OFF OF THE FREEWAY. MY FOUR CHILDREN WHERE IN THE BACK SEATS AND THIS COULD HAVE TURN TRAGIC IN THE BLINK OF AN EYE. THERE WERE NO WARNING SIGNS. WE TOWED THE VAN TO THE FORD DEALER AND THEY STATED IT WAS PROBABLY THE TRANSMISSION. I EXPLAINED TO THEM THAT I LOOKED ON THE INTERNET TO SEE IF THERE WERE ANY RECALLS ON THE FORD FREESTAR TRANSMISSIONS AND DID NOT FIND ANY. HOWEVER, I WAS ABLE TO READ OVER 1300 BLOGS SIMILAR COMPLAINTS AND VERY DISSATISFIED CUSTOMERS ON EDMUNDS.COM WEBSITE. THE HORRIBLE THING THAT RAISE THE RED FLAG IS THAT NO ONE SEEMS TO BE DOING ANYTHING ABOUT THIS. I JUST RECENTLY RETURNED FROM A ONE YEAR TOUR IRAQ, NOT THINKING MY FAMILY WOULD BE IN DANGER ON THE ROADS HERE IN THE GREAT U.S OF A. THIS IS A CRY FOR HELP / REQUEST THAT SOMEONE LOOKS INTO THE FORD FREESTAR TRANSMISSION FAILURES BEFORE SOMEONE GETS KILLED, I PRAY THAT NO ONE HAS ALREADY BEEN KILLED. SENIOR CHIEF TROY THIBEAUX U.S. NAVY *TR

Mileage: 56,000

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ACCELERATING FROM A STOP WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE WOULD NOT SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DISCOVERED A TRANSMISSION TORQUE CONVERTER SLIPPAGE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 79,000. THE CONSUMER STATED HE DIDN'T CHANGED THE TRANSMISSION FLUID, BECAUSE THE DEALER TOLD HIM IT WAS NOT NECESSARY.

Mileage: 79,000

THIS IS A NATIONAL ISSUE OF A DEFECTIVE AND UNSAFE TRANSMISSIONS OF A FORD MOTOR COMPANY PRODUCT THAT FORD REFUSES TO ACCEPT OR BE HELD ACCOUNTABLE FOR AND ISSUE A RECALL. THIS IS NOT A WARRANTY ISSUE BUT A DEFECTIVE PRODUCT AND INTEGRITY ISSUE. *TR

Mileage: 80,000

AFTER LEAVING A FAMILY GATHERING ON THANKSGIVING DAY WE WERE DRIVING HOME (MY HUSBAND, 2 KIDS AND I) WHEN AFTER STOPPING AT A RED LIGHT THE CAR WOULDN'T ACCELERATE, MY HUSBAND TRIED TO PUT IT ON REVERSE AND AND OTHER GEARS BUT IT WOULD NOT MOVE, ALL OF THIS WAS HAPPENING IN THE MIDDLE OF A 3 LINES STREET WITH OTHER CARS HONKING AT US. BECAUSE IT WAS A HOLIDAY WE HAVE THE CAR TOWED TO OUR HOUSE FIRST AND TO THE DEALER THE NEXT MORNING. TO PUT A NEW TRANSMISSION THE DEALER TOLD US THAT IT'LL COST US $4390. AFTER COMPLAINING TO FORD'S CUSTOMER SERVICE THEY AGREED TO LET US PAY $1293. *TR

ON 11/15/07, MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH 45,000 MILES NEAR OUR HOME, (LUCKILY), WHEN, WITHOUT WARNING OF ANY KIND, THE TRANSMISSION FAILED, RENDERING THE VEHICLE INOPERABLE. THE VEHICLE SIMPLY WOULD NOT MOVE UNDER IT'S OWN POWER AND STOPPED IN AN INTERSECTION WITH TRAFFIC. I CONTACTED THE DEALER I BOUGHT IT FROM THE NEXT DAY AND WAS TOLD BY THE SERVICE WRITER THAT FORD WAS UNAWARE OF ANY PROBLEMS WITH THIS YEAR AND MODEL. OBVIOUSLY, THIS WAS A LIE. I THEN HAD THE VEHICLE TOWED TO THE LOCAL AAMCO DEALER. THE OPERATOR OF THE AAMCO DEALER IS A RETIRED FORD TECHNICIAN WITH OVER 20 YEARS OF EXPERIENCE. IN FACT, HE MAINTAINS HIS FORD CERTIFICATION. NOT ONLY DID HE INSPECT THE TRANSMISSION AND FIND IT TO BE DEFECTIVE, BUT HE ALSO ADVISED ME THAT OURS IS THE THIRD VEHICLE OF THIS MAKE AND MODEL WITH THIS SAME EXACT TRANSMISSION FAILURE IN THE LAST WEEK OR SO. ALL 3 VEHICLES HAVE AROUND THE SAME MILEAGE AS WELL. SO FAR, FORDS CUSTOMER SATISFACTION CENTER IN DEARBORN HAS BEEN LESS THAN HELPFUL AND IS STONEWALLING ME ON A RESOLUTION. I AM AWAITING A PHONE CALL FROM A SUPERVISOR AT THE CALL CENTER BUT I AM NOT HOLDING MY BREATH. I HAVE CONTACTED AN ATTORNEY AND MEET WITH THEM THIS WEEK. THE VEHICLE NEEDS A NEW TRANSMISSION AND WE ARE WITHOUT TRANSPORTATION UNTIL THE ISSUE IS RESOLVED. THIS IS A SERIOUS DEFECT THAT THE PUBLIC NEEDS TO BE AWARE OF. THIS IS A FAMILY VEHICLE THAT WAS MARKETED FOR ITS SAFETY. THE VEHICLE IS UNSAFE AND THE PUBLIC NEEDS TO BE AWARE AND FORD NEEDS TO TAKE THE LEAD AND STEP UP TO THE PLATE AND DO THE RIGHT THING. *TR

Mileage: 45,000

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR TO WORK. SHE WAS STOPPED AT A RED LIGHT ON A FREEWAY OVERPASS READY TO ENTER THE FREEWAY. WHEN THE LIGHT TURNED GREEN AND SHE TOOK HER FOOT OFF THE BRAKE THE VAN WOULD NOT MOVE. THE VANS TRANSMISSION HAS BEEN DIAGNOSED BE THE DEALER AS THE PROBLEM. THERE WERE NO WARNING SIGNS OR WARNING LIGHTS TO THE FAILURE. SHE WAS LUCKY THAT THE VAN DID NOT DIE ON THE FREEWAY 20 FEET AWAY AND THAT SHE DID NOT ROLL INTO THE CAR BEHIND HER. THE VAN HAS 62,000 MILES ON IT. AFTER REVIEWING EDMUNDS COMMENT BOARDS ON THE FORD FREESTAR IT SEEMS THAT THIS IS A COMMON OCCURRENCE. APPARENTLY, OTHERS HAVE HAD THE SAME PROBLEM WITH THE TRANSMISSION FAILING WITHOUT NOTICE. ONE POSTER WAS GOING 40MPH WHEN HIS VAN DIED. THIS IN MY OPINION IS A SEVERE SAFETY HAZARD AND FORD SHOULD BE RECALLING THESE VEHICLES AND REIMBURSING PEOPLE FOR NEW TRANSMISSIONS. A TRANSMISSION SHOULD NOT FAIL AT 60,000 MILES AND WITHOUT ANY WARNING. *TR

Mileage: 62,000

I BOUGHT MY 2004 FORD FREESTAR USED IN FEBRUARY OF 2006 FROM EASTERN MOTORS AND HAD NOTHING BUT PROBLEMS WITH IT. FIRST IT NEEDED A TUNE-UP THEN THE COIL PACK WENT BAD AND NOW NEEDS BRAKES AND TIRES. BUT MY MAIN CONCERN IS MY TRANS-AXLE LIGHT COMING ON. I AM A MECHANIC SO I SCANNED IT ON OBD-II SCANNER,IT TOLD ME THAT MY TORQUE-CONVERTER WAS STUCK IN THE OPEN POSITION. SO IT NEEDED TO BE REPLACED. I CALLED FORD BECAUSE I CANT GET IT AFTERMARKET AND THEY SAID IT WOULD COST ME 300.00 FOR IT. BUT THE PROBLEM IS I CAN'T AFFORD IT AND ITS ON BACK ORDER FOR WHO KNOWS HOW LONG .FORD CANT GET UNTIL THEY GET SOME IN. ITS 2007 AND THE PROBLEM IS STILL THERE IT BUCKS AROUND WHILE DRIVING AND IT DOESN'T GO INTO GEAR RIGHT AWAY. ALSO WHEN YOU TURN THE WHEEL WHILE DRIVING IT MAKES A SQUEAKING NOISE AT THE FRONT WHEELS AND THE WHOLE FRONT END SHAKES WILE DRIVING 45 + MPH. ACCORDING TO MY VIN THERE IS NOTHING WRONG (YEAH RIGHT BS) IF I DIDN'T OWE SO MUCH ON THIS VAN I WOULD GET RID OF IT OR BETTER YET( SET IT ON FIRE MY SELF) SO I WOULDN'T HAVE TO DEAL WITH IT ANY MORE. I HAVE SEEN THE OTHER COMPLAINTS THAT PEOPLE WROTE AND I AGREE THIS IS (BS )AND FORD SUCKS BECAUSE THEY DON'T WANT TO TAKE CARE OF THEIR CUSTOMER. *JB

Mileage: 64,000

I BOUGHT MY 2004 FORD FREESTAR USED IN FEBRUARY OF 2006 FROM EASTERN MOTORS AND HAD NOTHING BUT PROBLEMS WITH IT. FIRST IT NEEDED A TUNE-UP THEN THE COIL PACK WENT BAD AND NOW NEEDS BRAKES AND TIRES. BUT MY MAIN CONCERN IS MY TRANS-AXLE LIGHT COMING ON. I AM A MECHANIC SO I SCANNED IT ON OBD-II SCANNER,IT TOLD ME THAT MY TORQUE-CONVERTER WAS STUCK IN THE OPEN POSITION. SO IT NEEDED TO BE REPLACED. I CALLED FORD BECAUSE I CANT GET IT AFTERMARKET AND THEY SAID IT WOULD COST ME 300.00 FOR IT. BUT THE PROBLEM IS I CAN'T AFFORD IT AND ITS ON BACK ORDER FOR WHO KNOWS HOW LONG .FORD CANT GET UNTIL THEY GET SOME IN. ITS 2007 AND THE PROBLEM IS STILL THERE IT BUCKS AROUND WHILE DRIVING AND IT DOESN'T GO INTO GEAR RIGHT AWAY. ALSO WHEN YOU TURN THE WHEEL WHILE DRIVING IT MAKES A SQUEAKING NOISE AT THE FRONT WHEELS AND THE WHOLE FRONT END SHAKES WILE DRIVING 45 + MPH. ACCORDING TO MY VIN THERE IS NOTHING WRONG (YEAH RIGHT BS) IF I DIDN'T OWE SO MUCH ON THIS VAN I WOULD GET RID OF IT OR BETTER YET( SET IT ON FIRE MY SELF) SO I WOULDN'T HAVE TO DEAL WITH IT ANY MORE. I HAVE SEEN THE OTHER COMPLAINTS THAT PEOPLE WROTE AND I AGREE THIS IS (BS )AND FORD SUCKS BECAUSE THEY DON'T WANT TO TAKE CARE OF THEIR CUSTOMER. *JB

Mileage: 64,000

MYSELF, MY HUSBAND AND OUR TWO CHILDREN WERE LEAVING A RESTAURANT WHEN WITHOUT ANY WARNING MY 2004 FORD FREESTAR WOULD NOT ACCELERATE. MY HUSBAND STOPPED THE CAR AND TRIED SEVERAL GEARS AND IT WOULD NOT GO IN ANY DIRECTION. HE TURNED THE CAR OFF AND THEN RESTARTED IT AND IT STILL WOULD NOT GO IN ANY GEAR. HE PUSHED IT BACK INTO THE PARKING LOT AND WE CALLED AAA FOR A TOW TO THE NEAREST FORD DEALERSHIP. SEVERAL HOURS LATER THEY TOLD US THAT THE TRANSMISSION WAS SHOT AND IT WOULD COST ABOUT $3,000 TO REPLACE IT (WHICH I CAN'T AFFORD). THIS VAN HAS APPROXIMATELY 60,000 MILES ON IT. WE BOUGHT IT NEW AND STILL OWE OVER $13,000.00 ON IT. I RESEARCHED THE INTERNET AND FOUND MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM WITH FREESTAR TRANSMISSIONS GOING OUT ANYWHERE FROM 30,000 MILES TO 70,000 MILES - WAY EARLIER THAN THEY SHOULD. JUST VISIT HTTP://TOWNHALL TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FB94A/71 THIS IS AN OBVIOUS PROBLEM WITH THE FREESTAR, BUT WHEN I CONTACTED THE DEALERSHIP WHERE I PURCHASED MINE (BYERLY FORD IN LOUISVILLE, KY), THEY TOLD ME THERE WAS NO RECALL AND THEREFORE NOTHING THEY COULD DO. WE HAVE SINCE TOWED MY FREESTAR TO A TRANSMISSION SPECIALIST NEAR US WHERE IT IS IN LINE TO BE WORKED ON. HE ISN'T YET SURE IF HE CAN REBUILD THE TRANSMISSION OR IF A NEW ONE WILL HAVE TO BE ORDERED. THIS IS NOW SEPTEMBER 11 AND I HAVE BEEN WITHOUT MY VAN FOR 8 DAYS. I'M ALREADY OUT OVER $300 JUST FOR CAR RENTAL AND NO END IS IN SIGHT. *TR UPDATED 01-16-08. *KB

Mileage: 60,500

WHILE DRIVING MY 2004 FORD FREESTAR WITH 44,800 MILES, IT CAUGHT ON FIRE. THE FIRE WAS PUT OUT BY A PASSING TRUCK DRIVER WITH HIS FIRE EXTINGUISHER. THE CAR WAS TOWED TO A LOCAL GARAGE, THEN IT WAS MOVED TO A FORD DEALERSHIP CLOSE TO MY HOME. THE VAN NEEDS A NEW TRANSMISSION AND AN OXYGEN SENSOR THAT WAS DAMAGED IN THE FIRE. FORD WILL NOT COVER ANY OF THIS, AND MY INSURANCE IS ONLY WILLING TO PAY FOR THE OXYGEN SENSOR. THE CAR HAS NOT BEEN REPAIRED YET, BECAUSE THE DEALER IS WAITING FOR THE REBUILT TRANSMISSION TO ARRIVE. *JB

Mileage: 44,800

2004 FORD FREESTAR. BACKING OUT OF THE DRIVE-WAY I PUT THE VAN IN PARK AND LEFT IT IDLE IN THE STREET TO SEE IF I ACCIDENTLY RAN OVER A GABAGE CAN. WHILE STANDING OUTSIDE OF THE VAN TALKING TO MY HUSBAND I NOTICE THE VAN WAS IN REVERSE. I TRIED TO GET BACK INTO THE VAN AND I FELL OUT OF THE VAN TRAPPED BETWEEN THE FRAME AND THE DOOR OF THE VAN. WHILE STILL ROLLING I COULD HEAR MY BONES BREAKING. I SUFFERED 2 BROKEN RIBS AND NERVE AND MUSCLE DAMAGE - TO THIS DAY I AM STILL NOT TOTALLY HEALED AND I HAVE BEEN IN THE EMERGENCY ROOM TWICE. I HAVE NOTIFIED FORD. THEY WILL NOT CALL ME ONLY HAVE WRITTEN ME A LETTER. WHEN I CALL THE CUSTOMER SERVICE THEY WILL NOT RELEASE ANY PHONE NUMBERS TO ME. I HAVE HAVE RESPONDED AND HAD NOT RETURN REPLY. LUCKLY MY HUSBAND WAS ABLE TO STOP THE VEHICLE BEFORE IT HIT A NEIGHBORS HOUSE. IN ADDITION THE VAN TURNED BEFORE RUNNING ME OVER. WHEN YOU TAKE YOU FOOT OFF THE BRAKE WHILE IN REVERSE THE VAN IMMEDIATELY ROLL BACKWARDS. THERE IS NO WAY I COULD GOTTEN OUT OF THE VAN WHILE IN REVERSE. I FEEL THERE WAS EITHER A FALSE PARK OR THE VAN GEAR WAS STUCK BETWEEN PARK AND REVERSE AND THE SLIGHTEST MOVEMENT CAUSE THE VAN TO SLIP BACK TO REVERSE. THE VEHICLE HAS BEEN INSPECTED BY THE FORD DEALERSHIP.

Mileage: 32,000

TL*- THE CONTACT STATED THAT THE 2004 FORD FREESTAR'S TRANSMISSION FAILED AT 79,000 MILES WHILE DRIVING AT 40 MPH AND GOING UP A HILL, THE ENGINE REVVED, AND THE VEHICLE WOULDN'T ACCELERATE AT THE NORMAL SPEED, BUT SHE DID GET TO THE TOP OF THE HILL. THE CONTACT STATED THAT THE ENGINE CONTINUED TO RUN ,BUT ONCE SHE GOT TO THE TOP OF THE HILL THE VEHICLE WOULDN'T ACCELERATE. THE CONTACT STATED THAT SOME MEN PUSHED HER TO SIDE THE SIDE OF THE ROAD. THE CONTACT STATED SHE HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED OR REWORKED ON. SHE WAS STILL UNDER THE 3 YEAR WARRANTY BUT HAD EXCEEDED THE MILES UNDER THE WARRANTY. THE CONTACT STATED THAT THE DEALERSHIP REPLACED THE TRANSMISSION. SHE CONTACTED THE MANUFACTURER, FILED A COMPLAINT AND WAS GIVEN CASE# 0417400577. THE FAILURE MILEAGE WAS 78830 ,AND THE CURRENT MILEAGE WAS 79000.*AK THE FRONT AND REAR BRAKE LINING AND CIRCUIT BREAKER WERE REPLACED, THE REAR WIPER WAS LOOSE. UPDATED 04/12/07. *JB

Mileage: 78,830

WIFE'S VAN. REPORTED THAT IN COLD WEATHER IT WOULD START HARD. RECENTLY WHILE DRIVING TO WORK IT BUCKED SEVERAL TIMES. WAS ABLE TO GET TO WORK. INFORMED ME OF THE PROBLEM WHERE I WENT TO CHECK VAN. IT WOULDN'T START AFTER 5 ATTEMPTS, THEN IT STARTED UP BUT WAS A HARD START. AT THE SAME TIME CHECK ENGINE LIGHT CAME ON. DECIDED TO TOW IT TO DEALER. FLAT BED CAME BUT COULDN'T GET TO VAN. TO ASSIST IN POSITIONING VAN FOR FLATBED; VAN STARTED ON FIRST TRY BUT NOW WHEN IT WAS PUT INTO GEAR, IT DIDN'T MOVE. EITHER FORWARD OR REVERSE. WE PUSHED IT INTO POSITION. TOOK TO DEALER WHERE NOW IT WENT INTO GEAR TO OFFLOAD IT FROM FLAT BED. DEALER STATED WHEN THEY DEPRESSED THE BRAKE, ALL DASH LIGHTS LIT UP. STATED IT WAS A DEAD SHORT THEY HAD TO TRACE THE WIRING. RECEIVED CALL 2 DAYS LATER, DEALER TELLING ME THEY HAVE TO DROP THE TRANSMISSION. WHICH THEY DID, I SAW IT ON A STAND, STRIPPED OF ALL INNER COMPONENTS. WAS TOLD SINCE IT'S UNDER WARRANTY (26,000 MILES), THEY ARE GOING TO REPLACE EVERYTHING THAT LOOKS REMOTELY WRONG. BEEN A WEEK AND STILL WAITING FOR ANSWERS. *JB

Mileage: 26,200

DROVE THE VEHICLE 100 MILES, GOT GAS, STARTED THE CAR, WOULD NOT SHIFT INTO ANY GEARS. YOU CAN MOVE THE GEAR IN TO GEAR BUT THE TRANSMISSION WILL NOT SHIFT INTO GEAR. I WAS LEFT STRANDED WITH 3 KIDS 100 MILES FROM HOME, THIS HAPPENED WITHOUT WARNING. *NM

Mileage: 44,000

WHEN PUTTING THE VEHICLE INTO DRIVE FROM REVERSE IT ROLLS QUITE A BIT. IT HAPPENS OFTEN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAY IT'S NORMAL AND THEY HAVE RECEIVED NO OTHER COMPLAINTS LIKE THIS. I ALMOST HIT ANOTHER CAR THAT WAS BEHIND ME IN A BANK LINE DUE TO THIS. *JB

2004 FREESTAR WILL NOT SHIFT OUT OF PARK AND CRUISE CONTROL IS HARD TO DISENGAGE. *TS INITIALLY THIS WAS AN INTERMITTENT PROBLEM BUT RECENTLY IT HAD BEEN MORE FREQUENT. THIS PROBLEM ONLY OCCURRED DURING VERY DAMP AND/OR COOL WEATHER. THE DEALER WAS UNABLE TO DETERMINE IF THIS WAS AN ELECTRICAL OR BRAKE PROBLEM. *NM

2004 FORD FREESTAR DEVELOPED A PROBLEM WITH THE AUTOMATIC TRANSMISSION; WHEN IN DRIVE THE VEHICLE ROLLS BACKWARDS. *MR *SC ALSO WHILE IN REVERSE THE VEHICLE WILL ROLL FORWARD. SERVICE DEALER STATED THAT THE SEALED GEAR BOX DID NOT HAVE ENOUGH FLUID TO KEEP THE VAN IDLED AT 800 RPMS AND THAT THERE WAS NOTHING FURTHER THEY COULD DO ABOUT THE PROBLEM. *TT

2004 FORD FREESTAR VAN DEVELOPED A PROBLEM WITH THE AUTOMATIC TRANSMISSION. WHEN THE VEHICLE IS IN DRIVE IT ROLLS BACK AND IN REVERSE IT ROLLS FORWARD.***NO ANSWER REQUIRED***. *MR THE DEALER TOLD THE CONSUMER THERE IS A SEALED GEAR BOX IN THE VEHICLE WHICH DOESN'T HAVE ENOUGH FLUID TO KEEP THE VEHICLE IDLE AT 800 RPMS. *JB

WE WERE TRAVELLING FROM PIGEON FORGE, TN TO GREENSBORO, NC THROUGH ASHVILLE, NC ON I-40. WHEN WE REACHED THE VICINITY OF GREENSBORO WE NOTICED WHILE TRYING TO PASS A TRUCK ON A SLIGHT UPGRADE THE TRANSMISSION FAILED TO GET POWER TO THE ROAD. THE ENGINE WOULD EVENTUALLY "CATCH" AND WE WERE ABLE TO MAKE IT ANOTHER 8 MILES TO OUR DESTINATION. AFTER SITTING FOR SEVERAL HOURS WE STARTED THE CAR AGAIN AND THE SAME PROBLEMS OCCURED (ENGINE REVVING BUT TRANSMISSION WOULD NOT CATCH). WE MANAGED TO DRIVE THE VAN TO BOB DUNN FORD IN GREENSBORO WHERE IT WAS DIAGNOSED AS AN INTERNAL TRANSMISSION FAILURE AND PARTS HAD TO BE ORDERED. ON THE WORK ORDER IT STATED: TRANSMISSION IS SLIPPING. VERIFIED COMPLAINT. REMOVED TRANSMISSION AND DISASSEMBLE, FOUND FORWARD CLUTCHS BURNT. OVERHAUL TRANSMISSION. REPLACE CLUTCHES, SEALS, FILTER AND FLUID. PARTS LISTED: 3F2Z-7902-ACRM CONVERTER ASY 4F1Z-7A100-AA CONTROL ASY F5DZ-7A098-AA SCREEN ASY XT-5-QM FLUID TRANSM 4F1Z-7153-AA KIT GASKET XF2Z-7B164-CA PLATE ASY DR 4F1Z-7B164-CA PLATE 4F1Z-7B164-AA PLATE ASY DR XF2Z-75164-CA PLATE ASY DR 4F1Z-7B164-BA PLATE ASY DR XF2Z-75442-BA DRIVEN PLATE XF1Z-7B442-EA DRIVEN PLATE XF1Z-7B442-BA DRIVEN PLATE XF2Z-7B442-AA DRIVEN PLATE ALL WAS COVERED UNDER WARRENTY. I WOULD LIKE TO COMMEND BOTH DEALERSHIPS INVOLVED IN THE INCIDENT: BOB DUNN FORD, GREENSBORO, NC AND JACK KAIN FORD IN VERSAILLES, KY FOR THEIR HELP IN RECLAIMING MONEY ON TRANSPORTATION DUE TO LOSS OF FAMILY MEMBER WHILE CAR WAS DOWN. FORD SHOULD BE AWARE OF THIS ISSUE BUT WE ARE ALSO GOING WRITE A WRITTEN COMPLAINT DIRECTLY TO THEM TO LET THEM KNOW OUR DISSATISFACTION WITH THEIR PRODUCT.

Mileage: 12,939

DT: BOUGHT 2004 FORD FREESTAR VAN, EVERYTIME PUTS VAN IN DRIVE IT WILL ROLL BACKWARDS IF IT IS AN ON THE SLIGHTEST GRADE AND IT IS AN AUTOMATIC. IF PUT IN REVERES IT ROLLS FORWARD. HAVE NOTIFIED DEALER AND FORD, STATED THIS IS A LIQUID PROBLEM AND WHAT YOU SEE IS WHAT YOU GET-YOU HAVE TO LIVE WITH IT. THERE IS NO WAY TO REPAIR THIS, NOTHING THEY COULD DO. HAVE DRIVEN 2005 AND NOTED THIS DID THE SAME THING.

Mileage: 17,000

AFTER SHIFTING THE GEAR INTO REVERSE VEHICLE ACCELERATED AND LURCHED BACKWARDS. CONSUMER WAS ABLE TO SLAM ON BRAKE, AND SWITCH OFF THE IGNITION SWITCH TO STOP THE VEHICLE. *AK AFTER THE VEHICLE WAS RESTARTED IT WORKED FINE. *TC

Mileage: 43,820

OUR VAN ONLY HAS 2200 MILES, HOWEVER WHILE PERFORMING A U-TURN THE VEHICLES FRONT AXLE BROKE. THE DEALERSHIP REPAIRED THE AXLE BUT COULD NOT FIND ANY CAUSE. *AK

Mileage: 2,200

WHILE DRIVING ON A SLIGHT INCLINE VEHICLE ROLLED BACKWARDS WHEN BRAKES WERE APPLIED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC CLAIMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK