Compare to Other Years

Active Recalls (1)

19V099000 Feb 15, 2019 HYBRID PROPULSION SYSTEM

Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during no...

Complaints

Showing 20 of 296
Jul 15, 2025 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V44000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the dealer where it was confirmed that the HV battery need...

Jul 15, 2025 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V44000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the dealer where it was confirmed that the HV battery need...

Mar 16, 2025 Fuel/propulsion System

re. recall 23V-440 Issued June 2023 as of March 2025 (one year and 9 months later), on remedy. they now claim one will be available 3Q25, but they also estimated a fix 3Q24. this is an UNACCEPTABLE amount of time to not have a fix and have a formal recommendation not to charge the vehicle.

Mar 16, 2025 Fuel/propulsion System

re. recall 23V-440 Issued June 2023 as of March 2025 (one year and 9 months later), on remedy. they now claim one will be available 3Q25, but they also estimated a fix 3Q24. this is an UNACCEPTABLE amount of time to not have a fix and have a formal recommendation not to charge the vehicle.

Feb 12, 2025 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable a...

Feb 12, 2025 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable a...

Jan 30, 2025 Electrical System 30,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The...

Jan 30, 2025 Seats 30,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The...

Jan 30, 2025 Engine 30,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The...

Jan 30, 2025 Electrical System 30,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The...

Jan 30, 2025 Seats 30,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The...

Jan 30, 2025 Engine 30,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The...

Jan 24, 2025 Visibility/wiper

Window tint on passenger back side window and rear window is so bad that it impairs viewing

Jan 24, 2025 Visibility/wiper

Window tint on passenger back side window and rear window is so bad that it impairs viewing

Jan 16, 2025 Electrical System

See attached document for complaint

Jan 16, 2025 Electrical System

See attached document for complaint

Jan 7, 2025 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amoun...

Jan 7, 2025 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amoun...

Dec 17, 2024 Electrical System Fire

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The Hybrid system/battery caught fire. The vehicle is with the Insurance company Allstate, I believe should be available for inspection upon request. 2. How was your safety or the sa...

Dec 17, 2024 Unknown Or Other Fire

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The Hybrid system/battery caught fire. The vehicle is with the Insurance company Allstate, I believe should be available for inspection upon request. 2. How was your safety or the sa...

Dec 17, 2024 Electrical System Fire

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The Hybrid system/battery caught fire. The vehicle is with the Insurance company Allstate, I believe should be available for inspection upon request. 2. How was your safety or the sa...

Dec 17, 2024 Unknown Or Other Fire

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The Hybrid system/battery caught fire. The vehicle is with the Insurance company Allstate, I believe should be available for inspection upon request. 2. How was your safety or the sa...

Dec 5, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

Dec 5, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T...

Nov 16, 2024 Electrical System

RE: outstanding recall issued 7/17/23 unresolved as of 11/16/24 UNACCEPTABLE DURATION Unable to operate as intended using rechargeable battery which used to comprise 90% of my driving miles. Significantly increased fuel costs for 14 months and counting.

Nov 16, 2024 Electrical System

RE: outstanding recall issued 7/17/23 unresolved as of 11/16/24 UNACCEPTABLE DURATION Unable to operate as intended using rechargeable battery which used to comprise 90% of my driving miles. Significantly increased fuel costs for 14 months and counting.

Oct 8, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable a...

Oct 8, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable a...

Oct 2, 2024 Electrical System

The contact owns a 2018 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep...

Oct 2, 2024 Electrical System

The contact owns a 2018 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep...

Aug 20, 2024 Electrical System

This is my 2nd complaint on the non action to repair this recall. Ford's latest attempt to NOT repair the electrical defect is to buy my car. Their offer does meet the cost of buying a replacement car. Is Ford so inept that they cannot repair their own products? The offer to buy the car sends a red ...

Aug 20, 2024 Electrical System

This is my 2nd complaint on the non action to repair this recall. Ford's latest attempt to NOT repair the electrical defect is to buy my car. Their offer does meet the cost of buying a replacement car. Is Ford so inept that they cannot repair their own products? The offer to buy the car sends a red ...

Aug 13, 2024 Electrical System

See attached document for complaint

Aug 13, 2024 Electrical System

See attached document for complaint

Aug 13, 2024 Electrical System

See attached document for complaint

Aug 13, 2024 Electrical System

See attached document for complaint

Aug 8, 2024 Electrical System

See attached document for complaint

Aug 8, 2024 Electrical System

See attached document for complaint

Jul 24, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electric System). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jul 24, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electric System). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jul 15, 2024 Electrical System 43,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact received advance notice notification from the dealer that a failure with the charging system might cause the vehicle to catch on fire however, the part to repair the charging system was not available. The dealer was contacted; however, the vehi...

Jul 15, 2024 Electrical System 43,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact received advance notice notification from the dealer that a failure with the charging system might cause the vehicle to catch on fire however, the part to repair the charging system was not available. The dealer was contacted; however, the vehi...

Jun 24, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonabl...

Jun 24, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonabl...

Jun 4, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonabl...

Jun 4, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonabl...

May 30, 2024 Power Train

The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to diff...

May 30, 2024 Lane Departure

The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to diff...

May 30, 2024 Lane Departure

The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to diff...

May 30, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 30, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

May 30, 2024 Power Train

The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to diff...

May 30, 2024 Lane Departure

The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to diff...

May 30, 2024 Lane Departure

The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to diff...

May 30, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 30, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

May 29, 2024 Power Train

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 29, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 29, 2024 Fuel/propulsion System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 29, 2024 Power Train

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 29, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 29, 2024 Fuel/propulsion System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 22, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 22, 2024 Fuel/propulsion System

I received a recall notice in June 2023 from Ford announcing a recall for my 2019 Ford Fusion Energi plug-in hybrid. The notice stated that there is a chance of fire from the high voltage battery and BCM (battery control module). Ford stated a fix will be issued. This was over 1 year ago. The int...

May 22, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 22, 2024 Fuel/propulsion System

I received a recall notice in June 2023 from Ford announcing a recall for my 2019 Ford Fusion Energi plug-in hybrid. The notice stated that there is a chance of fire from the high voltage battery and BCM (battery control module). Ford stated a fix will be issued. This was over 1 year ago. The int...

May 21, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonabl...

May 21, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonabl...

May 20, 2024 Unknown Or Other

I was notified in July of 2023 of a recall on the battery energy recall module for this vehicle. I purchased this vehicle to charge and have a gas backup. As a result of reading reports of the potential fire due to charging the vehicle and the notice to not charge the vehicle for safety reasons, I...

May 20, 2024 Electrical System

I could not find a link for complaints, so I am reporting a complaint here. I got a notice of recall in July 2023 (NHTSA Recall 23V-440) for this vehicle and almost a year later there is NO fix or updated communication on whether the Battery Energy Control Module for this vehicle can be modified t...

May 20, 2024 Unknown Or Other

I was notified in July of 2023 of a recall on the battery energy recall module for this vehicle. I purchased this vehicle to charge and have a gas backup. As a result of reading reports of the potential fire due to charging the vehicle and the notice to not charge the vehicle for safety reasons, I...

May 20, 2024 Electrical System

I could not find a link for complaints, so I am reporting a complaint here. I got a notice of recall in July 2023 (NHTSA Recall 23V-440) for this vehicle and almost a year later there is NO fix or updated communication on whether the Battery Energy Control Module for this vehicle can be modified t...

May 18, 2024 Fuel/propulsion System

Last year on or about May or June 2023, I received a Safety Recall 23S33 from Ford. I had experienced a similar recall with my 2018 Chrysler Pacifica PHEV. Up until the time a fix was identified, Chrysler offered monthly debit cards of $200 to compensate for additional expense of gasoline that wou...

May 18, 2024 Fuel/propulsion System

Last year on or about May or June 2023, I received a Safety Recall 23S33 from Ford. I had experienced a similar recall with my 2018 Chrysler Pacifica PHEV. Up until the time a fix was identified, Chrysler offered monthly debit cards of $200 to compensate for additional expense of gasoline that wou...

May 15, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 15, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

May 14, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

May 14, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

May 10, 2024 Electrical System

I got a notice of recall 10 months ago for this vehicle and there is no fix or updated communication on whether the Battery Energy Control Module for this vehicle can be modified to be made safe and I have told to stop charging the car which defeats the purpose why I purchased it in the first place....

May 10, 2024 Electrical System

I got a notice of recall 10 months ago for this vehicle and there is no fix or updated communication on whether the Battery Energy Control Module for this vehicle can be modified to be made safe and I have told to stop charging the car which defeats the purpose why I purchased it in the first place....

May 8, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

May 8, 2024 Electrical System 48,000 mi

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently while...

May 8, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

May 8, 2024 Electrical System 48,000 mi

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently while...

Apr 30, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 30, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 26, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 26, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 22, 2024 Hybrid Propulsion System 60,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the high-voltage battery. The vehicle was not repaired. The manu...

Apr 22, 2024 Engine 60,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the high-voltage battery. The vehicle was not repaired. The manu...

Apr 22, 2024 Hybrid Propulsion System 60,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the high-voltage battery. The vehicle was not repaired. The manu...

Apr 22, 2024 Engine 60,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the high-voltage battery. The vehicle was not repaired. The manu...

Apr 19, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 19, 2024 Power Train

On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an acci...

Apr 19, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 19, 2024 Power Train

On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an acci...

Apr 18, 2024 Electrical System

The manufacturer is taking an unreasonably long time to remedy the situation affected by this recall. There has been virtually no communication, and their customer service isn't even aware of the issue unless reminded of it. I bought this car to be able to save on gas, and for the past year, I've pr...

Apr 18, 2024 Electrical System

The manufacturer is taking an unreasonably long time to remedy the situation affected by this recall. There has been virtually no communication, and their customer service isn't even aware of the issue unless reminded of it. I bought this car to be able to save on gas, and for the past year, I've pr...

Apr 17, 2024 Electrical System

I just purchased (4/12/24) a used Ford Fusion Energy from a Ford dealership with out them notifying me of any recall. I am concerned the car may start on fire. The dealership did not disclose there was a recall on this vehicle.

Apr 17, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated ...

Apr 17, 2024 Electrical System

I just purchased (4/12/24) a used Ford Fusion Energy from a Ford dealership with out them notifying me of any recall. I am concerned the car may start on fire. The dealership did not disclose there was a recall on this vehicle.

Apr 17, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated ...

Apr 16, 2024 Electrical System

I believe the manufacturer has failed to resolve the safety recall in a timely manner. The recall notice was sent on July 2023 and they still don’t have a fix or information on the recall. The The sole purpose of me purchasing this vehicle was to save money on gasoline and the manufacturer states ...

Apr 16, 2024 Electrical System

I believe the manufacturer has failed to resolve the safety recall in a timely manner. The recall notice was sent on July 2023 and they still don’t have a fix or information on the recall. The The sole purpose of me purchasing this vehicle was to save money on gasoline and the manufacturer states ...

Apr 12, 2024 Electrical System

A recall on the electrical system of my plug in hybrid does not allow me to use the electrical portion of my vehicle. The main reason I purchased this vehicle was to use all electric with the option of having a gas powered vehicle. Until this is remedied, the dealership said that I cannot charge my ...

Apr 12, 2024 Engine

A recall on the electrical system of my plug in hybrid does not allow me to use the electrical portion of my vehicle. The main reason I purchased this vehicle was to use all electric with the option of having a gas powered vehicle. Until this is remedied, the dealership said that I cannot charge my ...

Apr 12, 2024 Fuel/propulsion System

A recall on the electrical system of my plug in hybrid does not allow me to use the electrical portion of my vehicle. The main reason I purchased this vehicle was to use all electric with the option of having a gas powered vehicle. Until this is remedied, the dealership said that I cannot charge my ...

Apr 12, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 12, 2024 Electrical System

A recall on the electrical system of my plug in hybrid does not allow me to use the electrical portion of my vehicle. The main reason I purchased this vehicle was to use all electric with the option of having a gas powered vehicle. Until this is remedied, the dealership said that I cannot charge my ...

Apr 12, 2024 Engine

A recall on the electrical system of my plug in hybrid does not allow me to use the electrical portion of my vehicle. The main reason I purchased this vehicle was to use all electric with the option of having a gas powered vehicle. Until this is remedied, the dealership said that I cannot charge my ...

Apr 12, 2024 Fuel/propulsion System

A recall on the electrical system of my plug in hybrid does not allow me to use the electrical portion of my vehicle. The main reason I purchased this vehicle was to use all electric with the option of having a gas powered vehicle. Until this is remedied, the dealership said that I cannot charge my ...

Apr 12, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 11, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 11, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 11, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Apr 11, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Mar 22, 2024 Fuel/propulsion System

My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpo...

Mar 22, 2024 Power Train

My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpo...

Mar 22, 2024 Fuel/propulsion System

My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpo...

Mar 22, 2024 Power Train

My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpo...

Mar 20, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th...

Mar 20, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th...

Mar 19, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact ...

Mar 19, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact ...

Mar 15, 2024 Electrical System

Unable to charge the plug in hybrid vehicle due to Ford recall 23S33 which was announced June 16,2023. Ford advised owner not to charge the vehicles until a remedy is available. No remedy for this issue is available 9 months later, leaving consumer to use gasoline only to power this plug in hybrid ...

Mar 15, 2024 Electrical System

Unable to charge the plug in hybrid vehicle due to Ford recall 23S33 which was announced June 16,2023. Ford advised owner not to charge the vehicles until a remedy is available. No remedy for this issue is available 9 months later, leaving consumer to use gasoline only to power this plug in hybrid ...

Mar 13, 2024 Electrical System 23,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that she was unable to utilize the charging system. The contact had to use fuel to power the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) how...

Mar 13, 2024 Engine

Check engine light stays on says catalytic converter is bad now. I have been waiting since June of last year for recall on battery because of fire hazard. I have been using gas instead of charge. Nothing is being done to fix the problem.

Mar 13, 2024 Electrical System 23,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that she was unable to utilize the charging system. The contact had to use fuel to power the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) how...

Mar 13, 2024 Engine

Check engine light stays on says catalytic converter is bad now. I have been waiting since June of last year for recall on battery because of fire hazard. I have been using gas instead of charge. Nothing is being done to fix the problem.

Mar 7, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Mar 7, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Mar 5, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Mar 5, 2024 Electrical System

My car has been under recall (NHTSA recall 23V440) without a remedy since June of last year. According to Ford if I charge my car (it is a PHEV) I risk damaging major components and/or the car catching on fire. Ford is not making any effort to repair my car in a timely manner. They will not provi...

Mar 5, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Mar 5, 2024 Electrical System

My car has been under recall (NHTSA recall 23V440) without a remedy since June of last year. According to Ford if I charge my car (it is a PHEV) I risk damaging major components and/or the car catching on fire. Ford is not making any effort to repair my car in a timely manner. They will not provi...

Feb 29, 2024 Unknown Or Other

Was driving car to dealership for check signal that was appearing on my dashboard when suddenly the car stopped in the middle of the road with a knocking sound from the back and smoke filled the car and the trunk. At that point I exited the car in fear of getting caught in fire or getting struck by ...

Feb 29, 2024 Unknown Or Other

Was driving car to dealership for check signal that was appearing on my dashboard when suddenly the car stopped in the middle of the road with a knocking sound from the back and smoke filled the car and the trunk. At that point I exited the car in fear of getting caught in fire or getting struck by ...

Feb 26, 2024 Electrical System

There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicle until a remedy is available. Recall Reference Number: 23S33 The safety of you and your passengers is key to every vehicle we build. That is...

Feb 26, 2024 Electrical System

There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicle until a remedy is available. Recall Reference Number: 23S33 The safety of you and your passengers is key to every vehicle we build. That is...

Feb 21, 2024 Electrical System

This is an unresolved safety-related recall that Ford has not scheduled for repair. The recall notice was published in mid-2023. Car does not perform as advertised as plug-in charging is advised as a potential fire and driving hazard. Repeated contacts with FORD have not resulted in addressing the...

Feb 21, 2024 Fuel/propulsion System

This is an unresolved safety-related recall that Ford has not scheduled for repair. The recall notice was published in mid-2023. Car does not perform as advertised as plug-in charging is advised as a potential fire and driving hazard. Repeated contacts with FORD have not resulted in addressing the...

Feb 21, 2024 Electrical System

This is an unresolved safety-related recall that Ford has not scheduled for repair. The recall notice was published in mid-2023. Car does not perform as advertised as plug-in charging is advised as a potential fire and driving hazard. Repeated contacts with FORD have not resulted in addressing the...

Feb 21, 2024 Fuel/propulsion System

This is an unresolved safety-related recall that Ford has not scheduled for repair. The recall notice was published in mid-2023. Car does not perform as advertised as plug-in charging is advised as a potential fire and driving hazard. Repeated contacts with FORD have not resulted in addressing the...

Feb 20, 2024 Electrical System 46,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 10 MPH at night, the message "System Fault" and "Safely Stop" were d...

Feb 20, 2024 Electrical System 46,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 10 MPH at night, the message "System Fault" and "Safely Stop" were d...

Feb 16, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Feb 16, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Feb 14, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Feb 14, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Feb 12, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

Feb 12, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

Feb 10, 2024 Electrical System

Ford has failed to find a solution in a reasonable time frame. Car was purchased to be used as a hybrid and we are no longer able to use the battery due to recall for now 8 months. Our car value is also now upside down over $6,000 as this function is no longer available. In addition to 8 months of f...

Feb 10, 2024 Electrical System

Ford has failed to find a solution in a reasonable time frame. Car was purchased to be used as a hybrid and we are no longer able to use the battery due to recall for now 8 months. Our car value is also now upside down over $6,000 as this function is no longer available. In addition to 8 months of f...

Feb 8, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The man...

Feb 8, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The man...

Feb 6, 2024 Electrical System

Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow t...

Feb 6, 2024 Fuel/propulsion System

Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow t...

Feb 6, 2024 Power Train

Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow t...

Feb 6, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact st...

Feb 6, 2024 Electrical System

Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow t...

Feb 6, 2024 Fuel/propulsion System

Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow t...

Feb 6, 2024 Power Train

Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow t...

Feb 6, 2024 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact st...

Feb 2, 2024 Electrical System

There is currently an active recall with no remedy being made available as of 6/16/2023. In this recall it is stated EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE IN THE TRUNK AREA. The safety of my fami...

Feb 2, 2024 Engine

There is currently an active recall with no remedy being made available as of 6/16/2023. In this recall it is stated EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE IN THE TRUNK AREA. The safety of my fami...

Feb 2, 2024 Electrical System

There is currently an active recall with no remedy being made available as of 6/16/2023. In this recall it is stated EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE IN THE TRUNK AREA. The safety of my fami...

Feb 2, 2024 Engine

There is currently an active recall with no remedy being made available as of 6/16/2023. In this recall it is stated EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE IN THE TRUNK AREA. The safety of my fami...

Jan 31, 2024 Electrical System

remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE...

Jan 31, 2024 Engine

remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE...

Jan 31, 2024 Unknown Or Other

remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE...

Jan 31, 2024 Electrical System

remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE...

Jan 31, 2024 Engine

remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE...

Jan 31, 2024 Unknown Or Other

remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE...

Jan 26, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Jan 26, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Jan 25, 2024 Electrical System 44,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. ...

Jan 25, 2024 Electrical System 44,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. ...

Jan 23, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Jan 23, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Jan 19, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 19, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 18, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 18, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 16, 2024 Electrical System 36,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. Roadside Assistance arrived but was unable to jumpstart the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an in...

Jan 16, 2024 Electrical System 36,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. Roadside Assistance arrived but was unable to jumpstart the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an in...

Jan 15, 2024 Service Brakes

Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shut...

Jan 15, 2024 Electrical System

Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shut...

Jan 15, 2024 Vehicle Speed Control

Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shut...

Jan 15, 2024 Service Brakes

Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shut...

Jan 15, 2024 Electrical System

Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shut...

Jan 15, 2024 Vehicle Speed Control

Continually receiving "see manual" message while driving, will intermittently appear and disappear. At times, the plug-in battery will completely stop working while still charged (more frequent in colder weather). It always resets/removes the "see manual" warning upon next vehicle start. Engine shut...

Jan 12, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 12, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 10, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 10, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 5, 2024 Electrical System

Manufacturer Recall Number 23S33 NHTSA Recall Number 23V-440 Ford denied my buyback claim due to the vehicle being pre-owned, but with the open recall, I believe this vehicle to be a significant safety risk. My vehicle has limited functionality and reduced fuel economy in a model for which I specifi...

Jan 5, 2024 Unknown Or Other

Manufacturer Recall Number 23S33 NHTSA Recall Number 23V-440 Ford denied my buyback claim due to the vehicle being pre-owned, but with the open recall, I believe this vehicle to be a significant safety risk. My vehicle has limited functionality and reduced fuel economy in a model for which I specifi...

Jan 5, 2024 Electrical System

Manufacturer Recall Number 23S33 NHTSA Recall Number 23V-440 Ford denied my buyback claim due to the vehicle being pre-owned, but with the open recall, I believe this vehicle to be a significant safety risk. My vehicle has limited functionality and reduced fuel economy in a model for which I specifi...

Jan 5, 2024 Unknown Or Other

Manufacturer Recall Number 23S33 NHTSA Recall Number 23V-440 Ford denied my buyback claim due to the vehicle being pre-owned, but with the open recall, I believe this vehicle to be a significant safety risk. My vehicle has limited functionality and reduced fuel economy in a model for which I specifi...

Jan 4, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 4, 2024 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Jan 2, 2024 Electrical System

Recall 23V-440. Recall from June 2023 still not fixed. No answers from Ford

Jan 2, 2024 Electrical System

Recall 23V-440. Recall from June 2023 still not fixed. No answers from Ford

Dec 28, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Dec 28, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am...

Dec 15, 2023 Electrical System 31,410 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the plug-in battery failed. The contact st...

Dec 15, 2023 Electrical System 31,410 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the plug-in battery failed. The contact st...

Dec 8, 2023 Electrical System 25,000 mi

The contact's wife owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the instrument cluster and the infotainmen...

Dec 8, 2023 Electrical System 25,000 mi

The contact's wife owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the instrument cluster and the infotainmen...

Dec 4, 2023 Electrical System

This recall has been going on for months. Ford gives me the run around with apparently no solution

Dec 4, 2023 Electrical System

This recall has been going on for months. Ford gives me the run around with apparently no solution

Nov 27, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th...

Nov 27, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th...

Nov 25, 2023 Electrical System

Historically, the vehicle has been in shop for repairs of the BECM. BECM was replaced on 12/23/22 with 44,217 miles on the car. On 11/25/23 while driving on city streets the car completely shut down and warning light came on telling us to immediatel pull over and stop the car. During this inciden...

Nov 25, 2023 Electrical System

Historically, the vehicle has been in shop for repairs of the BECM. BECM was replaced on 12/23/22 with 44,217 miles on the car. On 11/25/23 while driving on city streets the car completely shut down and warning light came on telling us to immediatel pull over and stop the car. During this inciden...

Nov 17, 2023 Unknown Or Other

I am writing to bring to your attention a serious matter regarding the delayed resolution of a safety recall for my plug-in hybrid vehicle, a 2019 Ford Fusion Energi, with the Vehicle Identification Number (VIN) [XXX] . The recall in question was issued by Ford Motor Company in June 2023. As a resp...

Nov 17, 2023 Unknown Or Other

I am writing to bring to your attention a serious matter regarding the delayed resolution of a safety recall for my plug-in hybrid vehicle, a 2019 Ford Fusion Energi, with the Vehicle Identification Number (VIN) [XXX] . The recall in question was issued by Ford Motor Company in June 2023. As a resp...

Nov 14, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The con...

Nov 14, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The con...

Nov 11, 2023 Electrical System

Recall. Told to not charge our Ford Fusion Rechargeable Hybrid for fear of a fire! No solution now for 6 months. Told to run gas engine only. Car was not designed to be used this way which is a safety hazard in itself. Filed for gas card 5 months ago, no gas card issued. My spouse is an active nurse...

Nov 11, 2023 Engine

Recall. Told to not charge our Ford Fusion Rechargeable Hybrid for fear of a fire! No solution now for 6 months. Told to run gas engine only. Car was not designed to be used this way which is a safety hazard in itself. Filed for gas card 5 months ago, no gas card issued. My spouse is an active nurse...

Nov 11, 2023 Electrical System

Recall. Told to not charge our Ford Fusion Rechargeable Hybrid for fear of a fire! No solution now for 6 months. Told to run gas engine only. Car was not designed to be used this way which is a safety hazard in itself. Filed for gas card 5 months ago, no gas card issued. My spouse is an active nurse...

Nov 11, 2023 Engine

Recall. Told to not charge our Ford Fusion Rechargeable Hybrid for fear of a fire! No solution now for 6 months. Told to run gas engine only. Car was not designed to be used this way which is a safety hazard in itself. Filed for gas card 5 months ago, no gas card issued. My spouse is an active nurse...

Nov 6, 2023 Electrical System 47,000 mi

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power. The contact was able to coast to the shoulder of the roadway. The check engine and battery warning lights were illuminated. The vehicle was taken to the dealer, who ...

Nov 6, 2023 Electrical System 47,000 mi

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power. The contact was able to coast to the shoulder of the roadway. The check engine and battery warning lights were illuminated. The vehicle was taken to the dealer, who ...

Nov 2, 2023 Electrical System

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has ...

Nov 2, 2023 Engine

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has ...

Nov 2, 2023 Fuel/propulsion System

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has ...

Nov 2, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Nov 2, 2023 Electrical System

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has ...

Nov 2, 2023 Engine

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has ...

Nov 2, 2023 Fuel/propulsion System

Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has ...

Nov 2, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa...

Oct 22, 2023 Unknown Or Other

The current unresolved recall has impacted me numbered 23S33. This issue has impacted me since June 16 2023 and I have received minimal compensation. Due to rising gas prices in California, my inability to charge my car for my typical usage which was covered by the battery, and the higher purchase p...

Oct 22, 2023 Unknown Or Other

The current unresolved recall has impacted me numbered 23S33. This issue has impacted me since June 16 2023 and I have received minimal compensation. Due to rising gas prices in California, my inability to charge my car for my typical usage which was covered by the battery, and the higher purchase p...

Oct 12, 2023 Electrical System 45,000 mi

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the ma...

Oct 12, 2023 Electrical System 45,000 mi

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the ma...

Oct 11, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall. The manufacturer was ...

Oct 11, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall. The manufacturer was ...

Sep 29, 2023 Electrical System 56,400 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated th...

Sep 29, 2023 Electrical System 56,400 mi

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated th...

Sep 25, 2023 Electrical System

Manufacturer has exceeded a reasonable amount of time to effect repair and offer promised compensation due to inability to charge battery for NHTSA Recall Number 23V-440.

Sep 25, 2023 Electrical System

Manufacturer has exceeded a reasonable amount of time to effect repair and offer promised compensation due to inability to charge battery for NHTSA Recall Number 23V-440.

Sep 13, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep...

Sep 13, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep...

Sep 5, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated th...

Sep 5, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated th...

Sep 1, 2023 Electrical System

Ford recalled the car due to potential fire risk while driving. They are unable to repair the car and have no estimate on when the repairs will be made. Due to potential of fire while driving this car I will not drive this car and imperil my children. Ford has offered no loaner, buyback or similar o...

Sep 1, 2023 Electrical System

Ford recalled the car due to potential fire risk while driving. They are unable to repair the car and have no estimate on when the repairs will be made. Due to potential of fire while driving this car I will not drive this car and imperil my children. Ford has offered no loaner, buyback or similar o...

Aug 30, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th...

Aug 30, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th...

Aug 22, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stat...

Aug 22, 2023 Electrical System

The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stat...

Aug 17, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact ...

Aug 17, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact ...

Aug 11, 2023 Electrical System

Battery became inoperable due to the BECM voltage issue and can not be driven. It is sitting at Hall Ford in Newport News, VA. 3 calls to Ford have resulted in no action, and I have a 4 year old vehicle I can't use because of this safety recall.

Aug 11, 2023 Electrical System

Ford sent a safety recall notice 23S33 and poorly worded the "What should you do?" section. After calling for clarifications, Ford advised us not to fully charge the high voltage battery. There is no method to limit the charge level and not charging the batteries will damage them. Ford advised the...

Aug 11, 2023 Engine

Ford sent a safety recall notice 23S33 and poorly worded the "What should you do?" section. After calling for clarifications, Ford advised us not to fully charge the high voltage battery. There is no method to limit the charge level and not charging the batteries will damage them. Ford advised the...

Aug 11, 2023 Electrical System

Battery became inoperable due to the BECM voltage issue and can not be driven. It is sitting at Hall Ford in Newport News, VA. 3 calls to Ford have resulted in no action, and I have a 4 year old vehicle I can't use because of this safety recall.

Aug 11, 2023 Electrical System

Ford sent a safety recall notice 23S33 and poorly worded the "What should you do?" section. After calling for clarifications, Ford advised us not to fully charge the high voltage battery. There is no method to limit the charge level and not charging the batteries will damage them. Ford advised the...

Aug 11, 2023 Engine

Ford sent a safety recall notice 23S33 and poorly worded the "What should you do?" section. After calling for clarifications, Ford advised us not to fully charge the high voltage battery. There is no method to limit the charge level and not charging the batteries will damage them. Ford advised the...

Jul 26, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that...

Jul 26, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that...

Jul 21, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf...

Jul 21, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf...

Jul 20, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount o...

Jul 20, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount o...

Jul 19, 2023 Electrical System 88,000 mi

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle lost motive and electrical power, and the instr...

Jul 19, 2023 Electrical System 88,000 mi

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle lost motive and electrical power, and the instr...

Jul 17, 2023 Electrical System

I've had multiple problems with the BECM and the EV Battery Cell Balancing Circuit stuck on or off. I've taken the car to the dealer twice for diagnosis and repair and I'm scheduling to take it in a third time. Please see my attached notes of the visits to the dealer.

Jul 17, 2023 Electrical System

I've had multiple problems with the BECM and the EV Battery Cell Balancing Circuit stuck on or off. I've taken the car to the dealer twice for diagnosis and repair and I'm scheduling to take it in a third time. Please see my attached notes of the visits to the dealer.

Jul 13, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

Jul 13, 2023 Electrical System

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

Mar 5, 2023 Electrical System Fire

Vehicle stopped accelerating, heard pop in vehicle behind me, all lite dash symbols flash and displayed message, stop vehicle safely now. Next morning, turn on vehicle to place into neutral to load onto tow truck to take to dealer, kept going back to park, while pulling vehicle onto tow truck, cabin...

Mar 5, 2023 Electrical System Fire

Vehicle stopped accelerating, heard pop in vehicle behind me, all lite dash symbols flash and displayed message, stop vehicle safely now. Next morning, turn on vehicle to place into neutral to load onto tow truck to take to dealer, kept going back to park, while pulling vehicle onto tow truck, cabin...

Dec 29, 2022 Service Brakes

While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to th...

Dec 29, 2022 Engine

While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to th...

Dec 29, 2022 Steering

While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to th...

Dec 29, 2022 Service Brakes

While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to th...

Dec 29, 2022 Engine

While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to th...

Dec 29, 2022 Steering

While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to th...

Aug 9, 2022 Communication 22,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the manufacturer had abruptly changed the vehicle telecommunications system from 3G to 4G without notice to the vehicle owner. The contact stated that the GPS and location tracking system no longer worked. Additionally, he had no ac...

Aug 9, 2022 Communication 22,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the manufacturer had abruptly changed the vehicle telecommunications system from 3G to 4G without notice to the vehicle owner. The contact stated that the GPS and location tracking system no longer worked. Additionally, he had no ac...

Aug 9, 2022 Communication 22,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the manufacturer had abruptly changed the vehicle telecommunications system from 3G to 4G without notice to the vehicle owner. The contact stated that the GPS and location tracking system no longer worked. Additionally, he had no ac...

Aug 9, 2022 Communication 22,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the manufacturer had abruptly changed the vehicle telecommunications system from 3G to 4G without notice to the vehicle owner. The contact stated that the GPS and location tracking system no longer worked. Additionally, he had no ac...

Apr 21, 2022 Communication 20,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the telematic control was inoperable. There were no warning lights illuminated. The contact took the vehicle to the local dealer who was aware of the failure with the telematics control unit. The vehicle was not repaired. The manufa...

Apr 21, 2022 Communication 20,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that the telematic control was inoperable. There were no warning lights illuminated. The contact took the vehicle to the local dealer who was aware of the failure with the telematics control unit. The vehicle was not repaired. The manufa...

Nov 24, 2021 Structure 29,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that while his wife was driving in the rain at an undisclosed speed, she noticed that water was leaking inside the vehicle from the sunroof. The contact's wife was able to continue to drive the vehicle. The vehicle was taken to the deale...

Nov 24, 2021 Structure 29,000 mi

The contact owns a 2019 Ford Fusion Energi. The contact stated that while his wife was driving in the rain at an undisclosed speed, she noticed that water was leaking inside the vehicle from the sunroof. The contact's wife was able to continue to drive the vehicle. The vehicle was taken to the deale...

Jun 12, 2021 Latches/locks/linkages

Yesterday I parked my car and about 45 minutes later when I returned my trunk was open. This makes a few times now where I have parked my car and left, then when I returned my trunk was open. The first couple of times I dismissed it because the trunk was only open slightly. In one of the early in...

Jun 12, 2021 Latches/locks/linkages

Yesterday I parked my car and about 45 minutes later when I returned my trunk was open. This makes a few times now where I have parked my car and left, then when I returned my trunk was open. The first couple of times I dismissed it because the trunk was only open slightly. In one of the early in...

Aug 1, 2019 Unknown Or Other 7,500 mi

3 WEEKS AFTER I LEASED THE VEHICLE NEW, THE WINDSHIELD SHATTERED WITHOUT ANYTHING HITTING IT. IT IS NOW 3 MONTHS LATER AND I ABOVE 7500 MILES ON THE CAR AND WHILE SITTING IN STOPPED TRAFFIC THE BACK GLASS EXPLODED ON ITS OWN. FORD CORPORATE ONLY ACCEPTED PHOTOS TAKEN AND SUBMITTED BY THE DEALERSHIP ...

Aug 1, 2019 Unknown Or Other 7,500 mi

3 WEEKS AFTER I LEASED THE VEHICLE NEW, THE WINDSHIELD SHATTERED WITHOUT ANYTHING HITTING IT. IT IS NOW 3 MONTHS LATER AND I ABOVE 7500 MILES ON THE CAR AND WHILE SITTING IN STOPPED TRAFFIC THE BACK GLASS EXPLODED ON ITS OWN. FORD CORPORATE ONLY ACCEPTED PHOTOS TAKEN AND SUBMITTED BY THE DEALERSHIP ...

Jul 18, 2019 Vehicle Speed Control 350 mi

TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL. UPON RELEASING THE BRAKE PEDAL,THE VEHICLE ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE FAILURE OCCURRED TWICE AND THE SPEED REACHED EXACTLY 71 MPH. ...

Jul 18, 2019 Vehicle Speed Control 350 mi

TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL. UPON RELEASING THE BRAKE PEDAL,THE VEHICLE ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE FAILURE OCCURRED TWICE AND THE SPEED REACHED EXACTLY 71 MPH. ...