This Problem Across All Years
The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to different dealers and they say even if I replace the old modem with a new 4G, (paying out of my own pocket !!) most likely the app and remote connection will not work .
The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to different dealers and they say even if I replace the old modem with a new 4G, (paying out of my own pocket !!) most likely the app and remote connection will not work .
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an accident
On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an accident
My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpose. Initially a solution was posted of replacing the battery which was then removed. So there very much is a remedy available, they just don't want to pay the cost to provide that remedy. I am attaching a saved image of the recall from ford's website that under remedy specifically states what the remedy is. The longer they wait the less of these vehicles will be on the road due to accidents and such. So the longer they delay the less they have to spend to solve the issue. Meanwhile customers are not only unable to charge a vehicle that we bought for that purpose, but are driving a car Ford has admitted is dangerous. As it's a hybrid electric the battery is still being used everytime we drive the car.
My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpose. Initially a solution was posted of replacing the battery which was then removed. So there very much is a remedy available, they just don't want to pay the cost to provide that remedy. I am attaching a saved image of the recall from ford's website that under remedy specifically states what the remedy is. The longer they wait the less of these vehicles will be on the road due to accidents and such. So the longer they delay the less they have to spend to solve the issue. Meanwhile customers are not only unable to charge a vehicle that we bought for that purpose, but are driving a car Ford has admitted is dangerous. As it's a hybrid electric the battery is still being used everytime we drive the car.
Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow them to get away with this!!! A serious fire, or collision may result!! Must someone DIE in order for you to take action!!
Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow them to get away with this!!! A serious fire, or collision may result!! Must someone DIE in order for you to take action!!