2016 FORD FUSION HYBRID Engine Problems
15 complaints about Engine
This Problem Across All Years
All Engine Complaints (15)
Transmission in vehicle causes erratic engine behavior and has a grinding sounds
My vehicle is currently overheating. As I started checking and inspecting my car I noticed leaks into my cylinders. I went online and notices many forms of discussion as Ford owners requesting a class action to resolve this issue. This can be very expensive as I may have to repair my motor.
I drove the vehicle 2 miles to a nearby shopping center. I came out 15 minutes later and tried to start the car. Immediately flashing on the console was a large yellow wrench, message telling me to stop the vehicle immediately, pull over, errors with steering system, errors with side impact system and various other errors flashed. I tried to put the car in drive and it automatically went back into Accessory mode and flashed the same error messages telling me to stop driving. The steering was locked and unable to steer. Had it towed to the Ford dealer. They let it sit for 4 hours and then called to say they could see no issue as it started just fine. The next day they called and said they saw the issue 3 different times and saw communication errors in the car computer. They cleared the errors and let it sit over the weekend. They called several days later and said they had driven it 25 miles with no errors seen. I do not trust this car as safe on the road. If I had been on the highway, I would have locked up the steering and lost all power. It's not safe to drive until Ford finds the cause. I filed a complaint with Ford headquarters and was given a case number with high priority. The regional service manager is being enlisted to figure this out. I've alerted the sales director that I won't be buying another Ford until we find the problem. I've alerted other dealer executives to get involved.
AS I WAS DRIVING MY CAR LOCKED UP AND I HAD TO HARD BREAK. I TOOK IT INTO THE SHOP AND THEY SAID IT WAS A WIRING ISSUE AND NOT COVERED UNDER WARRANTY. THEY COULDN'T EXPLAIN WHY IT WOULD HAPPEN AND SUGGESTED I PLACED SOMETHING HEAVY ON MY PASSENGER DASH. IT SOUNDS SIMILAR TO ANOTHER RECALL I SAW BUT MY CAR IS NOT LISTED AS NEEDING THAT. *TR
I WAS DRIVING ON THE HIGHWAY, SUDDENLY THE CHECK ENGINE LIGHT WAS ON ALONG WITH SUDDEN LOSE OF ENGINE POWER. THE CAR ENTER SOME KIND OF SAFE MODE THAT CAN ONLY DRIVE UNDER 25 MPH. STEERING WHEEL WAS VERY HEAVY. IT RETURNED TO NORMAL AFTER SEVERAL RESTART. CHECK ENGINE LIGHT STILL ON. WENT TO THE DEALER THE NEXT DAY. THEY TOLD ME IT IS CAUSED BY A FAULTY SENSOR OF THE THROTTLE BODY.
Mileage: 25,487
TWO DAYS AFTER GETTING GAS MY ENGINE LIGHT CAME ON. IT STAYED ON FOR ABOUT A WEE AND TURNED OFF. THIS KEPT HAPPENING EVERYTIME I GOT GAS S I TOOK IT TO THE DEALERSHIP AND WAS TOLD SOMETIMES THE CAP STICKS AND IT'S A COMMON THING THAT DOESNT REQUIRE ANY REPAIRS AND THEY RESET IT. THIS HAPPENED FOR ALMOST A YEAR. I TOOK IT BACK AND THIS TIME THEY CLAIM I NEEDED A NEW VAPOR MANAGEMENT VALVE. OF COURSE MY CAR IS LESS THAN 36,000 MILES BUT THE 3 YEARS ARE UP AS OF TWO MONTHS AGO. I CALLED FORD AND THEY SAID IT WAS COVERED UNDER WARRANTY BECAUSE I HAD THE PROBLEM BEFORE THE 3 YEARS. WHEN I GET TO THE DEALERSHIP TO PICK UP MY CAR THEY WANT ME TO PAY FOR THE REPAIR. I CALL FORD BACK AND ASK THEM TO SEND AN AUTHORIZATION NUMBER TO THE DEALERSHIP AND NOW ALL OF A SUDDEN IT'S NOT UNDER WARRANTY.
Mileage: 30,950
WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCELERATE AND MERGE BACK INTO TRAFFIC; HOWEVER, THE MAXIMUM SPEED I WAS ABLE TO MAINTAIN WAS EXACTLY 50MPH AND I THINK THAT MAY HAVE ONLY BEEN UNDER BATTERY POWER PROVIDED BY THE HYBRID BATTERY SYSTEM (I.E., ELECTRIC DRIVE), SINCE NO ENGINE NOISE WAS APPARENT WHILE TRYING TO MAINTAIN SPEED. I WAS ABLE TO PARK AT A GAS STATION AND CALL FORD ROAD SIDE SERVICE. I HAVE AN AUTOMATIC ADAPTER ON THE CAR AND THE ADAPTOR REPORTED THE ERROR CODE OF: P2112 THROTTLE ACTUATOR "A" CONTROL SYSTEM-STUCK CLOSED. THE SAME ERROR CODE WAS ALSO FOUND BY THE FORD DEALER, WHICH REPAIRED THE ERROR UNDER WARRANTY.
Mileage: 24,266
WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP.
Mileage: 21,017
06/13/2017 - VEHICLE SUDDENLY DECELERATED IN HIGH TRAFFIC SITUATION WHEN EXITING HIGHWAY 101 IN LOS ANGELES. "CHECK POWERTRAIN" WARNING AND WRENCH LIGHT ILLUMINATED. UNABLE TO ACCELERATE TO SAFE DRIVING SPEED EVEN WITH ACCELERATOR PEDAL PUSHED ALL THE WAY TO THE FLOOR. VEHICLE WENT INTO "LIMP MODE". WAS ABLE TO GET VEHICLE TO NEARBY FORD DEALER. SERVICE TECHNICIAN REPORTED THAT THE THROTTLE BODY ASSEMPLY FAILED. FORD REPLACED THE ELECTRONIC THROTTLE BODY (ETB) PER TSB. NO PRIOR NOTICE OR WARNING FROM FORD WAS EVER PROVIDED THAT THIS IS A COMMON, AND POTENTIALLY DANGEROUS, ISSUE WITH THE VEHICLE, AND SERVICING FORD DEALER MADE NO COMMENT TO THAT FACT AS WELL.
Mileage: 10,093
AFTER "SERVICE ADVANCED TRAC" WARNING LIGHT ON DASHBOARD, SPEED OF THE VEHICLE DROPS ON HIGHWAY. EVEN THOUGH ACCELERATOR IS FLOORED, SPEED KEEPS DROPPING. EXPERIENCED TWICE THIS MORNING AND YESTERDAY ON FREEWAY.
Mileage: 16,000
SEVERAL TIMES, WHILE DRIVING (VARIOUS SPEEDS FROM AROUND 35MPH TO 70MPH) THE "ENGINE" STALLED (I PUT 'ENGINE' IN QUOTES BECAUSE THIS IS A HYBRID SO "ENGINE", FOR ME, IS AN ANALOGUE FOR WHATEVER WAS PROPELLING THE CAR, AT THE TIME). THE FIRST TIME THIS HAPPENED, I DIDN'T NOTICE AT FIRST (BEING A HYBRID, THE ENGINE TURNING OFF IS STATUS-QUO). IT WASN'T UNTIL I PRESSED THE ACCELERATOR AND FELT NO ACCELERATION THAT I HAD A CLUE SOMETHING WAS WRONG. THEN I NOTICED THE "YOUR CAR IS NOT IN PARK" [PARAPHRASE] MESSAGE ON THE DASH-DISPLAY. "WELL, I HOPE SO, SINCE I'M CAREENING DOWN THE HIGHWAY AT 70MPH (ESTIMATE)!" IT TOOK ME A FEW CLICKS TO FIGURE OUT WHAT WAS HAPPENING. I WAS TEMPTED TO FOLLOW INSTRUCTIONS AND PUT THE CAR IN PARK, BUT MY COMMON SENSE SCREAMED, "ARE YOU NUTS! YOU'LL BLOW THE TRANSMISSION!!". FORTUNATELY, WHEN THIS HAPPENED (AND THE THE 3 OTHER TIMES IT HAPPENED) THE ROAD WAS RELATIVELY CLEAR, AND I WAS ABLE TO COAST TO THE ROADSIDE AND RESTART THE CAR. AND, FYI: THE CAR STARTED RIGHT UP (IN IT'S QUIRKY HYBRID WAY) AND I WAS ABLE TO CONTINUE DOWN THE HIGHWAY. I'M A VERY COOL-HEADED PERSON THAT DOESN'T PANIC EASILY, SO I WAS ABLE TO HANDLE THIS WITHOUT INCIDENT, BUT THIS COULD EASILY LEAD TO A TERRIBLE RESULT, ESPECIALLY IN A HIGH TRAFFIC SITUATION, ESPECIALLY SINCE THE "NOT IN PARK" MESSAGE IS SO MISLEADING AND COULD EASILY DISTRACT ONE TO THE POINT OF CRASHING (ALSO, SOMEONE MIGHT ACTUALLY PUT THE CAR IN PARK WHILE SPEEDING DOWN THE HIGHWAY -- NOT SURE IF THAT WOULD CAUSE A PROBLEM, BUT IT CERTAINLY WON'T SOLVE IT)! NOTE: FOR THE "WHEN DID THIS HAPPEN?" QUESTION I ENTERED THE DATE OF THE MOST RECENT INCIDENT. DON'T REMEMBER WHEN IT FIRST HAPPENED (A FEW WEEKS AGO, I BELIEVE). FOR THE SPEED QUESTION, I ENTERED MY ESTIMATE OF THE HIGHEST SPEED OF ANY OF THE INCIDENTS.
Mileage: 27,700
FRIDAY DECEMBER 16, 2016 - 2016 FORD FUSION HYBRID, 16,000 MILES - WHILE DRIVING AT 25 MPH ON A CITY STREET SUDDENLY THE "STOP VEHICLE NOW" WARNING DISPLAYED ON MY DASH. THE VEHICLE CAME TO A COMPLETE SLOW DOWN AND WAS IN LIMP MODE AND I WAS ABLE TO GET TO THE CURB AND STOP. I SHUT DOWN THE ENGINE BECAUSE THE MANUAL ONLY PROVIDED A VAGUE EXPLANATION (MAY BE DUE TO AN ELECTRICAL FAILURE,) AND WAITED, I THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE HOME NORMALLY. NOW I DON'T HAVE ANY IDEA IF IT WILL HAPPEN AGAIN OR WHAT IS CAUSING THE PROBLEM. DRIVING IT TO THE DEALER ON MONDAY.
Mileage: 16,000
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
THE CAR IS LESS THAN A MONTH OLD, MILEAGE IS 1700. ON TWO OCCASIONS, THE CAR HAD DIED. ALL OF THE INSTRUMENT PANELS LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER A FEW MINUTES THE CAR CAN BE RESTARTED. THIS IS A SAFETY ISSUE ESPECIALLY WHEN IT DIES IN HEAVY TRAFFIC ON THE FREEWAY. I HAD JUST EXITED THE FREEWAY BOTH TIMES WHEN THE CAR JUST DIED. I KNOW FORD HAD PROBLEMS WITH THE THROTTLE BODY ON THE FIESTA. THEY DENIED THERE WAS A PROBLEM FOR A LONG TIME. I AM TAKING IT IN ON WEDNESDAY. I AM HOPEFUL THEY WILL BE HONEST AND FIX THE VEHICLE.
Mileage: 1,700
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Mileage: 9,000