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Complaints

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May 15, 2025 Electrical System Fire

While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put o...

May 15, 2025 Electrical System Fire

While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put o...

Mar 17, 2025 Electrical System 11,768 mi

The contact owns a 2017 Ford Fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The deale...

Mar 17, 2025 Electrical System 11,768 mi

The contact owns a 2017 Ford Fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The deale...

Aug 29, 2024 Air Bags 21,600 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the ...

Aug 29, 2024 Steering 21,600 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the ...

Aug 29, 2024 Air Bags 21,600 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the ...

Aug 29, 2024 Steering 21,600 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the ...

Jul 3, 2024 Engine 180,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The ...

Jul 3, 2024 Power Train 180,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The ...

Jul 3, 2024 Engine 180,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The ...

Jul 3, 2024 Power Train 180,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The ...

Apr 1, 2024 Air Bags Crash

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time...

Apr 1, 2024 Unknown Or Other Crash

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time...

Apr 1, 2024 Air Bags Crash

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time...

Apr 1, 2024 Unknown Or Other Crash

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time...

Mar 7, 2024 Power Train 104,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed transmission bearing and that the transmission needed to be ...

Mar 7, 2024 Power Train 104,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed transmission bearing and that the transmission needed to be ...

Mar 6, 2024 Steering 100,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that the steering wheel had fractured. The contact stated that due to the failure, the steering wheel had an abnormal up and down movement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer ...

Mar 6, 2024 Steering 100,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that the steering wheel had fractured. The contact stated that due to the failure, the steering wheel had an abnormal up and down movement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer ...

Dec 24, 2023 Service Brakes

Brake service lights comes on. Noticed softer feel when pressing on brakes and longer distance needed to come to complete stop. There were no noticeable changes in driving habits before the maintenance light came on. Diagnostics were done 02/2023 at Sacramento Downtown Ford and was told to replace a...

Dec 24, 2023 Service Brakes

Brake service lights comes on. Noticed softer feel when pressing on brakes and longer distance needed to come to complete stop. There were no noticeable changes in driving habits before the maintenance light came on. Diagnostics were done 02/2023 at Sacramento Downtown Ford and was told to replace a...

Nov 22, 2023 Power Train 94,000 mi

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter failed to move out of park. The vehicle had been towed to the dealer. The dealer diagnosed that the transmission range control module had failed. The gear shifter was replaced; however, the failure persisted. The contact w...

Nov 22, 2023 Power Train 94,000 mi

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter failed to move out of park. The vehicle had been towed to the dealer. The dealer diagnosed that the transmission range control module had failed. The gear shifter was replaced; however, the failure persisted. The contact w...

Nov 21, 2023 Electrical System 111,760 mi

I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability ...

Nov 21, 2023 Power Train 111,760 mi

I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability ...

Nov 21, 2023 Electrical System 111,760 mi

I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability ...

Nov 21, 2023 Power Train 111,760 mi

I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability ...

Oct 11, 2023 Power Train 115,000 mi

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the hood of the vehicle. No warning lights was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be repl...

Oct 11, 2023 Engine

CVT Transmission Vehicle purchased 4/15/19 with 38,000 miles Transmission was bad and was replaced under warranty by Ford on 8/13/2021 @ 77,099 miles. Noise is back and I took vehicle to dealer for diagnosis 10/10/2023. Diagnosis: Hybrid Electric Unit Motor went out/Transmission is bad and needs...

Oct 11, 2023 Power Train 115,000 mi

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound at the hood of the vehicle. No warning lights was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be repl...

Oct 11, 2023 Engine

CVT Transmission Vehicle purchased 4/15/19 with 38,000 miles Transmission was bad and was replaced under warranty by Ford on 8/13/2021 @ 77,099 miles. Noise is back and I took vehicle to dealer for diagnosis 10/10/2023. Diagnosis: Hybrid Electric Unit Motor went out/Transmission is bad and needs...

Oct 4, 2023 Power Train

Torque convertor weld studs fail the torque convertor will not be connected to the engine flexplate and the vechile will lose the ability to move, increasing the risk for a crash.

Oct 4, 2023 Power Train

Torque convertor weld studs fail the torque convertor will not be connected to the engine flexplate and the vechile will lose the ability to move, increasing the risk for a crash.

Sep 28, 2023 Suspension

While shopping for Ford fusion hybrids, I notice they all displayed abnormal tire wear, specifically on the inside edge of the rear tires. After purchasing a 2017 fusion hybrid I have seen a significant tire wear issue on the rear inside edge of my tires causing premature tire replacement. I have ha...

Sep 28, 2023 Suspension

While shopping for Ford fusion hybrids, I notice they all displayed abnormal tire wear, specifically on the inside edge of the rear tires. After purchasing a 2017 fusion hybrid I have seen a significant tire wear issue on the rear inside edge of my tires causing premature tire replacement. I have ha...

Sep 27, 2023 Power Train

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" a...

Sep 27, 2023 Unknown Or Other

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" a...

Sep 27, 2023 Electrical System

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" a...

Sep 27, 2023 Power Train

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" a...

Sep 27, 2023 Unknown Or Other

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" a...

Sep 27, 2023 Electrical System

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" a...

Aug 7, 2023 Service Brakes

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including Advancetrac failure. It’s a very dangerous situation w...

Aug 7, 2023 Steering

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including Advancetrac failure. It’s a very dangerous situation w...

Aug 7, 2023 Service Brakes

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including Advancetrac failure. It’s a very dangerous situation w...

Aug 7, 2023 Steering

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including Advancetrac failure. It’s a very dangerous situation w...

Jul 13, 2023 Wheels

The lug nuts on the wheels swell nd tcannot be removed. This, in turn, causes an extreme danger when trying to change a flat tire on the side of the road.

Jul 13, 2023 Tires

I BOUGHT 4 TIRES ON 05/13/2023 FROM DISCOUNT TIRE. EXACTLY 40 DAYS (06/22/2023) FROM PURCHASE, THE SIDEWALL OF PSSANGER SIDE REAR TIRE BLEW OUT DRIVING DOWN A BUSY STREET WITH CAUSING OTHER VEHICLES TO MAKE ADVASIVE MOVES TO AVOID A COLLISSION. DISCOUNT TIRE REPLACED THE TIRE WITH A DIFFERENT MAKE O...

Jul 13, 2023 Wheels

The lug nuts on the wheels swell nd tcannot be removed. This, in turn, causes an extreme danger when trying to change a flat tire on the side of the road.

Jul 13, 2023 Tires

I BOUGHT 4 TIRES ON 05/13/2023 FROM DISCOUNT TIRE. EXACTLY 40 DAYS (06/22/2023) FROM PURCHASE, THE SIDEWALL OF PSSANGER SIDE REAR TIRE BLEW OUT DRIVING DOWN A BUSY STREET WITH CAUSING OTHER VEHICLES TO MAKE ADVASIVE MOVES TO AVOID A COLLISSION. DISCOUNT TIRE REPLACED THE TIRE WITH A DIFFERENT MAKE O...

Jul 5, 2023 Service Brakes

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the vacuum pump in a ford hybrid car model 2017. Yes is available for inspection. How was your safety or the safety of others put at risk?Is a big risk for me and others b...

Jul 5, 2023 Electrical System

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the vacuum pump in a ford hybrid car model 2017. Yes is available for inspection. How was your safety or the safety of others put at risk?Is a big risk for me and others b...

Jul 5, 2023 Service Brakes

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the vacuum pump in a ford hybrid car model 2017. Yes is available for inspection. How was your safety or the safety of others put at risk?Is a big risk for me and others b...

Jul 5, 2023 Electrical System

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the vacuum pump in a ford hybrid car model 2017. Yes is available for inspection. How was your safety or the safety of others put at risk?Is a big risk for me and others b...

Jun 15, 2023 Unknown Or Other

Trunk unlatches itself when car is unlocked, has happened when backing out of driveway, it doesn’t do it for a few weeks then starts back up again,

Jun 15, 2023 Unknown Or Other

Trunk unlatches itself when car is unlocked, has happened when backing out of driveway, it doesn’t do it for a few weeks then starts back up again,

May 31, 2023 Service Brakes

SOME MONTHS AGO THE CHECK BRAKES LIGHT CAME ON. I WENT TO THE BRAKE SHOP AND THEY SAID THERE WAS A LITTLE WEAR ON THE REAR BRAKE PADS SO THEY REPLACED THEM AND CLEANED ALL THE BRAKES AND FILLED THE FLUID. I WAS FINE FOR A A WHILE THEN A FEW MONTHS AGO THE CHECK BRAKES LIGHT REAPPEARED. AT THAT TI...

May 31, 2023 Service Brakes

SOME MONTHS AGO THE CHECK BRAKES LIGHT CAME ON. I WENT TO THE BRAKE SHOP AND THEY SAID THERE WAS A LITTLE WEAR ON THE REAR BRAKE PADS SO THEY REPLACED THEM AND CLEANED ALL THE BRAKES AND FILLED THE FLUID. I WAS FINE FOR A A WHILE THEN A FEW MONTHS AGO THE CHECK BRAKES LIGHT REAPPEARED. AT THAT TI...

May 17, 2023 Air Bags Crash

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 mile...

May 17, 2023 Electrical System Crash

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 mile...

May 17, 2023 Seat Belts Crash

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 mile...

May 17, 2023 Air Bags Crash

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 mile...

May 17, 2023 Electrical System Crash

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 mile...

May 17, 2023 Seat Belts Crash

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 mile...

May 2, 2023 Steering

The steering wheel has been loose for a couple years and seems to be getting worse. There is a lot of play in the steering wheel. I know there have been recalls on other models and it seems like my car is affected as well.

May 2, 2023 Steering

The steering wheel has been loose for a couple years and seems to be getting worse. There is a lot of play in the steering wheel. I know there have been recalls on other models and it seems like my car is affected as well.

Apr 18, 2023 Engine

My FordPass app told me that the vehicle detected a misfire. So we took it to the auto shop to get an official diagnosis, and was informed that coolant is leaking and causing a misfire. They said it is a known issue in ford vehicles, yet there are no recalls or fixes for it. If the auto shop is unab...

Apr 18, 2023 Engine

My FordPass app told me that the vehicle detected a misfire. So we took it to the auto shop to get an official diagnosis, and was informed that coolant is leaking and causing a misfire. They said it is a known issue in ford vehicles, yet there are no recalls or fixes for it. If the auto shop is unab...

Feb 10, 2023 Power Train 80,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while shifting into gear, the gear shifter defaulted back to park(P). The contact stated that the shift system fault warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the tra...

Feb 10, 2023 Power Train 80,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while shifting into gear, the gear shifter defaulted back to park(P). The contact stated that the shift system fault warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the tra...

Jan 23, 2023 Wheels 49,000 mi

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was being serviced at the dealer, the dealer was unable to rotate the tires due to swollen lug nuts. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,0...

Jan 23, 2023 Wheels 49,000 mi

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was being serviced at the dealer, the dealer was unable to rotate the tires due to swollen lug nuts. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,0...

Oct 18, 2022 Steering

I had just left my sons school and was on my way to pick up my daughter. In the middle of making a left turn into oncoming traffic, my steering wheel locked on me making it hard to complete the turn. Cars were approaching from both directions and honking at me to get out the way. I looked at the das...

Oct 18, 2022 Steering

I had just left my sons school and was on my way to pick up my daughter. In the middle of making a left turn into oncoming traffic, my steering wheel locked on me making it hard to complete the turn. Cars were approaching from both directions and honking at me to get out the way. I looked at the das...

Jun 27, 2022 Power Train 131,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the "Stop Safely Now" message was displayed and the vehicle then lost motive power. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer informed the...

Jun 27, 2022 Power Train 131,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the "Stop Safely Now" message was displayed and the vehicle then lost motive power. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer informed the...

Jun 26, 2022 Power Train

On the dash board the tool light ranch come on , that’s when my car switch is stuck in park and won’t go into gear. It’s been happening for a while I took it to ford… NOTHING. October 28 is when the situation first started and was stuck in park for hours.

Jun 26, 2022 Power Train

On the dash board the tool light ranch come on , that’s when my car switch is stuck in park and won’t go into gear. It’s been happening for a while I took it to ford… NOTHING. October 28 is when the situation first started and was stuck in park for hours.

Apr 8, 2022 Power Train 79,200 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at various speeds there was scraping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The manufacturer ...

Apr 8, 2022 Power Train 79,200 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving at various speeds there was scraping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed that the torque converter was faulty and needed to be replaced. The manufacturer ...

Mar 16, 2022 Power Train

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopp...

Mar 16, 2022 Engine

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopp...

Mar 16, 2022 Suspension

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopp...

Mar 16, 2022 Power Train

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopp...

Mar 16, 2022 Engine

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopp...

Mar 16, 2022 Suspension

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopp...

Mar 4, 2022 Steering 125,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making left or right turns, the contact noticed a lot of play in the steering wheel. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the bol...

Mar 4, 2022 Steering 125,000 mi

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making left or right turns, the contact noticed a lot of play in the steering wheel. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the bol...

Dec 12, 2021 Suspension

TIE RODS, OUTTER AND INNER TIE ROD THREADS WHERE STRIPPED FROM FORD MOTOR CO. CAUSING COMPLETE LOSS OF STEERING WHILE OPERATING THE VEHICLE. TIE ROD SEPARATED WITH OUT WARNING WHILE OPERATING THE VEHICLE NEARLY CAUSING A ACCIDENT AT SPEEDS OF 55MPH+

Dec 12, 2021 Suspension

TIE RODS, OUTTER AND INNER TIE ROD THREADS WHERE STRIPPED FROM FORD MOTOR CO. CAUSING COMPLETE LOSS OF STEERING WHILE OPERATING THE VEHICLE. TIE ROD SEPARATED WITH OUT WARNING WHILE OPERATING THE VEHICLE NEARLY CAUSING A ACCIDENT AT SPEEDS OF 55MPH+

May 12, 2021 Power Train 45,000 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING UP THE VEHICLE, WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM PARK, THE SHIFTER FAILED TO MOVE. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, ...

May 12, 2021 Power Train 45,000 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING UP THE VEHICLE, WHILE ATTEMPTING TO SHIFT THE VEHICLE FROM PARK, THE SHIFTER FAILED TO MOVE. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, ...

Mar 28, 2021 Air Bags Crash 59,000 mi

I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.

Mar 28, 2021 Air Bags Crash 59,000 mi

I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.

Mar 15, 2021 Power Train Crash 38,000 mi

I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.

Mar 15, 2021 Unknown Or Other Crash 38,000 mi

I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.

Mar 15, 2021 Power Train Crash 38,000 mi

I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.

Mar 15, 2021 Unknown Or Other Crash 38,000 mi

I PULLED STRAIGHT INTO MY GARAGE, PUT THE CAR IN PARK, TOOK MY FOOT OFF OF THE BRAKE PEDAL, AND THE CAR DROVE FORWARD. IF THERE WASN'T A POLE IN BETWEEN THE CAR AND THE GARAGE WALL, IT WOULD HAVE GONE THROUGH THE WALL.

Nov 13, 2020 Electrical System

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

Nov 13, 2020 Forward Collision Avoidance

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

Nov 13, 2020 Lane Departure

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

Nov 13, 2020 Electrical System

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

Nov 13, 2020 Forward Collision Avoidance

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

Nov 13, 2020 Lane Departure

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

Sep 12, 2020 Service Brakes 68,000 mi

DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.

Sep 12, 2020 Engine 68,000 mi

DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.

Sep 12, 2020 Unknown Or Other 68,000 mi

DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.

Sep 12, 2020 Service Brakes 68,000 mi

DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.

Sep 12, 2020 Engine 68,000 mi

DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.

Sep 12, 2020 Unknown Or Other 68,000 mi

DRIVING 70MPH ON HIGHWAY WHEN CAR SHUT DOWN. NO POWER AND NO BRAKES. WAS ABLE TO GET ONTO SHOULDER AND CAR AUTOMATICALLY WENT FROM D INTO P ON ITS OWN ONCE IT CAME TO COMPLETE STOP. CAR RESTARTED AND WAS ABLE TO FINISH TRIP WITH NO OTHER PROBLEMS. VERY SCARY AND DANGEROUS.

Jul 7, 2020 Steering 80,000 mi

BOUGHT THE CAR USED FROM HERTZ. STEERING WHEEL IS EXTREMELY LOOSE AND HAS LOTS OF PLAY WHEN GUIDING THE WHEEL. RECALLS FOR THIS PROBLEM BUT NOT MY VIN.

Jul 7, 2020 Steering 80,000 mi

BOUGHT THE CAR USED FROM HERTZ. STEERING WHEEL IS EXTREMELY LOOSE AND HAS LOTS OF PLAY WHEN GUIDING THE WHEEL. RECALLS FOR THIS PROBLEM BUT NOT MY VIN.

Apr 7, 2020 Steering

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOOSENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHAPMAN FORD OF COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE THEY INSPECTED THE VEHICLE AND TIGHTENED THE BOLTS AROUND ...

Apr 7, 2020 Steering

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL LOOSENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHAPMAN FORD OF COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE THEY INSPECTED THE VEHICLE AND TIGHTENED THE BOLTS AROUND ...

Feb 8, 2020 Power Train 61,888 mi

MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE

Feb 8, 2020 Unknown Or Other 61,888 mi

MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE

Feb 8, 2020 Power Train 61,888 mi

MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE

Feb 8, 2020 Unknown Or Other 61,888 mi

MY CAR WILL NOT SHIFT INTO DIFFERENT GEARS IT WAS PARKED AT MY JOB I GO TO START IT , IT CUTS ON AND HAS ALL THE POWER IT JUST WILL NOT GO INTO DRIVE OR NEUTRAL I TRIED RESETTING IT BUT ALL THE LIGHTS JUST COME ON WILL NOT MOVE

Nov 4, 2019 Air Bags 113,000 mi

AIR BAG WARNING LIGHT IS ON, DEALERSHIP SAID THE RCM NEEDS REPLACEMENT.

Nov 4, 2019 Air Bags 113,000 mi

AIR BAG WARNING LIGHT IS ON, DEALERSHIP SAID THE RCM NEEDS REPLACEMENT.

Sep 13, 2019 Wheels 724,000 mi

TOLD BY TIM SHORT FORD DEALERSHIP THEY COULD NOT ROTATE TIRES BECAUSE OF SWOLLEN LUG NUTS ON 2017 FORD FUSION HYBRID. FORD DOES NOT REPLACE DEFECTED LUG NUTS UNLESS I PAY. IF I GET A FLAT ON THE ROAD I WILL BE STRANDED. IN THE RIGHT PLACE IT CAN BE LIFE THREATING IF YOU HAVE AN EMERGENCE.

Sep 13, 2019 Wheels 724,000 mi

TOLD BY TIM SHORT FORD DEALERSHIP THEY COULD NOT ROTATE TIRES BECAUSE OF SWOLLEN LUG NUTS ON 2017 FORD FUSION HYBRID. FORD DOES NOT REPLACE DEFECTED LUG NUTS UNLESS I PAY. IF I GET A FLAT ON THE ROAD I WILL BE STRANDED. IN THE RIGHT PLACE IT CAN BE LIFE THREATING IF YOU HAVE AN EMERGENCE.

Aug 13, 2019 Structure 64,991 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE PASSENGER DOOR BECAME UNHINGED WHILE THE VEHICLE WAS MAKING A TURN. THE CONTACT STATED THAT A CHILD WAS SEATED IN THE REAR SEAT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ...

Aug 13, 2019 Structure 64,991 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE PASSENGER DOOR BECAME UNHINGED WHILE THE VEHICLE WAS MAKING A TURN. THE CONTACT STATED THAT A CHILD WAS SEATED IN THE REAR SEAT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ...

Aug 1, 2019 Unknown Or Other

RECALL WAS FIX BY FORD OF ENGLEWOOD NJ ! THEY TELL ME THE RECALL DOESN'T SHOW UP ON THERE SYSTEM ! BUT WHEN I GO FOR CAR INSPECTION IT SAYS MY CAR HAS THE RECALL 18S08 THAT IT HASN'T GOTTEN BEEN REMOVED FROM THE DEALERSHIP I'VE GONE OVER 4 TIMES TO SEE IF THEY REMOVED IT AND NOTHING I EVEN HAVE THE ...

Aug 1, 2019 Unknown Or Other

RECALL WAS FIX BY FORD OF ENGLEWOOD NJ ! THEY TELL ME THE RECALL DOESN'T SHOW UP ON THERE SYSTEM ! BUT WHEN I GO FOR CAR INSPECTION IT SAYS MY CAR HAS THE RECALL 18S08 THAT IT HASN'T GOTTEN BEEN REMOVED FROM THE DEALERSHIP I'VE GONE OVER 4 TIMES TO SEE IF THEY REMOVED IT AND NOTHING I EVEN HAVE THE ...

Jun 8, 2019 Air Bags 63,450 mi

I HAVE NOT BEEN IN A CRASH BUT THE AIR BAG SENSOR REMAINS ON AFTER STARTING THE CAR.

Jun 8, 2019 Air Bags 63,450 mi

I HAVE NOT BEEN IN A CRASH BUT THE AIR BAG SENSOR REMAINS ON AFTER STARTING THE CAR.

May 22, 2019 Electrical System 52,000 mi

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR ...

May 22, 2019 Engine 52,000 mi

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR ...

May 22, 2019 Power Train 52,000 mi

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR ...

May 22, 2019 Electrical System 52,000 mi

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR ...

May 22, 2019 Engine 52,000 mi

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR ...

May 22, 2019 Power Train 52,000 mi

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR ...

May 14, 2019 Fuel/propulsion System 37,720 mi

VEHICLE WON'T ACCEPT GAS OR IF IT DOES VERY SLOWLY. SOMETIMES WILL ALSO SPIT GAS OUT. JUST AT 38,000 MILES. FORD SAYS IT ISN'T UNDER WARRANTY. QUICK SEARCH APPEARS VERY COMMON DANGEROUS ISSUE.

May 14, 2019 Fuel/propulsion System 37,720 mi

VEHICLE WON'T ACCEPT GAS OR IF IT DOES VERY SLOWLY. SOMETIMES WILL ALSO SPIT GAS OUT. JUST AT 38,000 MILES. FORD SAYS IT ISN'T UNDER WARRANTY. QUICK SEARCH APPEARS VERY COMMON DANGEROUS ISSUE.

Apr 10, 2019 Unknown Or Other 31,200 mi

INOPERABLE FRONT PASSENGER SIDE WINDOW. BOTH SWITCHES ON DRIVER SIDE AND PASSENGER SIDE FOR PASSENGER SIDE WINDOW INOPERABLE. TESTED WHILE VEHICLE IN MOTION. DATED THIS 4/10/2019

Apr 10, 2019 Unknown Or Other 31,200 mi

INOPERABLE FRONT PASSENGER SIDE WINDOW. BOTH SWITCHES ON DRIVER SIDE AND PASSENGER SIDE FOR PASSENGER SIDE WINDOW INOPERABLE. TESTED WHILE VEHICLE IN MOTION. DATED THIS 4/10/2019

Mar 1, 2019 Visibility/wiper 1 mi

WHEN I TURN ON THE DEFROSTER, THE AIR RECIRCULATOR TURNS OFF. IN TRAFFIC, THIS LETS EXHAUST FROM OTHER CARS ENTER THE CAR, SO I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED UP WINDSHIELD. I CAN'T HAVE THE AIR RECIRCULATOR ON AND THE DEFROSTER. I EITHER HAVE TO BREATH IN EXHAUST OR DRIV...

Mar 1, 2019 Visibility/wiper 1 mi

WHEN I TURN ON THE DEFROSTER, THE AIR RECIRCULATOR TURNS OFF. IN TRAFFIC, THIS LETS EXHAUST FROM OTHER CARS ENTER THE CAR, SO I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED UP WINDSHIELD. I CAN'T HAVE THE AIR RECIRCULATOR ON AND THE DEFROSTER. I EITHER HAVE TO BREATH IN EXHAUST OR DRIV...

Dec 19, 2018 Service Brakes Crash 42,000 mi

TL* THE CONTACT RENTED A 2017 FORD FUSION. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLIC...

Dec 19, 2018 Service Brakes Crash 42,000 mi

TL* THE CONTACT RENTED A 2017 FORD FUSION. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLIC...

Dec 18, 2018 Air Bags Crash 42,000 mi

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

Dec 18, 2018 Service Brakes Crash 42,000 mi

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

Dec 18, 2018 Electrical System Crash 42,000 mi

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

Dec 18, 2018 Air Bags Crash 42,000 mi

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

Dec 18, 2018 Service Brakes Crash 42,000 mi

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

Dec 18, 2018 Electrical System Crash 42,000 mi

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

Nov 11, 2018 Electrical System 29,000 mi

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

Nov 11, 2018 Fuel/propulsion System 29,000 mi

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

Nov 11, 2018 Power Train 29,000 mi

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

Nov 11, 2018 Electrical System 29,000 mi

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

Nov 11, 2018 Fuel/propulsion System 29,000 mi

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

Nov 11, 2018 Power Train 29,000 mi

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

Oct 29, 2018 Steering 39,800 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL SHOOK AND APPEARED TO BE FALLING OFF. THE "CHECK SAFETY" LIGHT ILLUMINATED. THE CONTACT CALLED AIRPORT MARINA FORD (310-574-2641, 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) AND WA...

Oct 29, 2018 Steering 39,800 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL SHOOK AND APPEARED TO BE FALLING OFF. THE "CHECK SAFETY" LIGHT ILLUMINATED. THE CONTACT CALLED AIRPORT MARINA FORD (310-574-2641, 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) AND WA...

Jun 27, 2018 Fuel/propulsion System 30,000 mi

AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS ST...

Jun 27, 2018 Power Train 30,000 mi

AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS ST...

Jun 27, 2018 Fuel/propulsion System 30,000 mi

AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS ST...

Jun 27, 2018 Power Train 30,000 mi

AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS ST...

Apr 23, 2018 Electrical System 669 mi

FAILS TO START. BATTERY IS COMPLETELY DEAD. HAD INTO SERVICE DEPARTMENT 6 TIMES, HAVE FAILED TO CORRECT PROBLEM. BOUGHT NEW IN MAY 2017.

Apr 23, 2018 Electrical System 669 mi

FAILS TO START. BATTERY IS COMPLETELY DEAD. HAD INTO SERVICE DEPARTMENT 6 TIMES, HAVE FAILED TO CORRECT PROBLEM. BOUGHT NEW IN MAY 2017.

Apr 1, 2018 Engine 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

Apr 1, 2018 Fuel/propulsion System 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

Apr 1, 2018 Vehicle Speed Control 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

Apr 1, 2018 Engine 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

Apr 1, 2018 Fuel/propulsion System 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

Apr 1, 2018 Vehicle Speed Control 28,116 mi

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

Mar 16, 2018 Steering

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000(STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICHMOND FORD WE...

Mar 16, 2018 Steering 15,650 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STA...

Mar 16, 2018 Steering

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000(STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICHMOND FORD WE...

Mar 16, 2018 Steering 15,650 mi

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STA...

Mar 4, 2018 Service Brakes Crash 17,000 mi

WHEN I HAD TO BRAKE, THE CAR DID NOT RESPOND TO THE BRAKE EVEN THOUGH I HAD PRESSED HARD ON THE BRAKE. THE RESULT WAS THAT I HIT A CAR IN FRONT OF ME. SINCE IT WAS NOT HIGH SPEED TRAFFIC, MY INJURY WAS TRAUMA TO MY FOOT. THE CONCERN WAS THAT THERE WAS PLENTY OF TIME TO STOP, NOT AN 'EMERGENCY' ST...

Mar 4, 2018 Service Brakes Crash 17,000 mi

WHEN I HAD TO BRAKE, THE CAR DID NOT RESPOND TO THE BRAKE EVEN THOUGH I HAD PRESSED HARD ON THE BRAKE. THE RESULT WAS THAT I HIT A CAR IN FRONT OF ME. SINCE IT WAS NOT HIGH SPEED TRAFFIC, MY INJURY WAS TRAUMA TO MY FOOT. THE CONCERN WAS THAT THERE WAS PLENTY OF TIME TO STOP, NOT AN 'EMERGENCY' ST...

Sep 11, 2017 Equipment

CPSC:I PURCHASED AN ALLEN BIKE RACK 2 DELUXE TWO BIKE TRUNK CARRIER. I MOUNTED IT ON A FORD FUSION 2017 HYBRID THAT IS LISTED ON THE FIT LIST AS ONE OF THE VEHICLES THAT THE CARRIER "FITS". THE CARRIER DOES NOT INSTALL SOLIDLY. IT CONTINUALLY SLIDES OFF THE VEHICLE. BF* THE CONSUMER STATED THE CL...

Sep 11, 2017 Unknown Or Other

CPSC:I PURCHASED AN ALLEN BIKE RACK 2 DELUXE TWO BIKE TRUNK CARRIER. I MOUNTED IT ON A FORD FUSION 2017 HYBRID THAT IS LISTED ON THE FIT LIST AS ONE OF THE VEHICLES THAT THE CARRIER "FITS". THE CARRIER DOES NOT INSTALL SOLIDLY. IT CONTINUALLY SLIDES OFF THE VEHICLE. BF* THE CONSUMER STATED THE CL...

Sep 11, 2017 Equipment

CPSC:I PURCHASED AN ALLEN BIKE RACK 2 DELUXE TWO BIKE TRUNK CARRIER. I MOUNTED IT ON A FORD FUSION 2017 HYBRID THAT IS LISTED ON THE FIT LIST AS ONE OF THE VEHICLES THAT THE CARRIER "FITS". THE CARRIER DOES NOT INSTALL SOLIDLY. IT CONTINUALLY SLIDES OFF THE VEHICLE. BF* THE CONSUMER STATED THE CL...

Sep 11, 2017 Unknown Or Other

CPSC:I PURCHASED AN ALLEN BIKE RACK 2 DELUXE TWO BIKE TRUNK CARRIER. I MOUNTED IT ON A FORD FUSION 2017 HYBRID THAT IS LISTED ON THE FIT LIST AS ONE OF THE VEHICLES THAT THE CARRIER "FITS". THE CARRIER DOES NOT INSTALL SOLIDLY. IT CONTINUALLY SLIDES OFF THE VEHICLE. BF* THE CONSUMER STATED THE CL...

Jun 20, 2017 Unknown Or Other 6,000 mi

I JUST BOUGHT A 2017 FORD FUSION. WHILE DRIVING ON A CALIFORNIA FREEWAY A ROCK HIT MY FRONT WINDSHIELD AT THE TOP RIGHT CORNER WHICH CAUSED A LONG STRESS CRACK ACROSS THE WINDOW. I CONTACTED THE DEALER AND THEY TELL ME THEY WON'T COVER IT. I'M INSURED. THAT'S NOT THE ISSUE. I WONDER IF THIS HAS BE...

Jun 20, 2017 Unknown Or Other 6,000 mi

I JUST BOUGHT A 2017 FORD FUSION. WHILE DRIVING ON A CALIFORNIA FREEWAY A ROCK HIT MY FRONT WINDSHIELD AT THE TOP RIGHT CORNER WHICH CAUSED A LONG STRESS CRACK ACROSS THE WINDOW. I CONTACTED THE DEALER AND THEY TELL ME THEY WON'T COVER IT. I'M INSURED. THAT'S NOT THE ISSUE. I WONDER IF THIS HAS BE...

Apr 27, 2017 Electrical System 1,500 mi

TOOK CAR TO THE DEALER THE THIRD TIME FOR A PROBLEM WITH THE ONE TOUCH FEATURE WITH THE FRONT CAR WINDOWS . CALLED ON 4/25/2017 AND TALKED TO REPAIR DEPT. AT GLENN FORD; HE EXPLAIN HIS REMEDY ABOUT THE SWITCH UP TIL CLICKING; UTUBE HAD SIMILAR BUT DOESN'T WORK ON MINE. HE SEARCH FOR SERVICE BULLETI...

Apr 27, 2017 Electrical System 1,500 mi

TOOK CAR TO THE DEALER THE THIRD TIME FOR A PROBLEM WITH THE ONE TOUCH FEATURE WITH THE FRONT CAR WINDOWS . CALLED ON 4/25/2017 AND TALKED TO REPAIR DEPT. AT GLENN FORD; HE EXPLAIN HIS REMEDY ABOUT THE SWITCH UP TIL CLICKING; UTUBE HAD SIMILAR BUT DOESN'T WORK ON MINE. HE SEARCH FOR SERVICE BULLETI...

Apr 3, 2017 Unknown Or Other 16 mi

CAR IS EQUIPPED WITH AUTO LOCK THAT CANNOT BE DISABLED. THIS POSES A SERIOUS SAFETY ISSUE. I AM A SENIOR CITIZEN AND IF SOMETHING MEDICAL SHOULD HAPPEN TO ME WHILE DRIVING, I WANT TO BE SURE THE DOORS ARE UNLOCKED WHEN HELP ARRIVES. IF I FORGET TO UNLOCK THE DOORS AFTER THE AUTO LOCK LOCKS THEM, ...

Apr 3, 2017 Unknown Or Other 16 mi

CAR IS EQUIPPED WITH AUTO LOCK THAT CANNOT BE DISABLED. THIS POSES A SERIOUS SAFETY ISSUE. I AM A SENIOR CITIZEN AND IF SOMETHING MEDICAL SHOULD HAPPEN TO ME WHILE DRIVING, I WANT TO BE SURE THE DOORS ARE UNLOCKED WHEN HELP ARRIVES. IF I FORGET TO UNLOCK THE DOORS AFTER THE AUTO LOCK LOCKS THEM, ...

Feb 28, 2017 Electrical System 2,300 mi

2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS I...

Feb 28, 2017 Visibility/wiper 2,300 mi

2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS I...

Feb 28, 2017 Electrical System 2,300 mi

2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS I...

Feb 28, 2017 Visibility/wiper 2,300 mi

2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS I...

Feb 25, 2017 Visibility/wiper

UNABLE TO DRIVE AT TRAFFIC FLOW DURING RAIN, WIPERS UNABLE TO ALLOW A SAFE VIEW ON FAST OR SLOW SPEED, ONGOING ISSUE HAVE NOT WENT TO DEALER ASSUME ITS JUST POOR DESIGN.

Feb 25, 2017 Visibility/wiper

UNABLE TO DRIVE AT TRAFFIC FLOW DURING RAIN, WIPERS UNABLE TO ALLOW A SAFE VIEW ON FAST OR SLOW SPEED, ONGOING ISSUE HAVE NOT WENT TO DEALER ASSUME ITS JUST POOR DESIGN.

Aug 10, 2016 Unknown Or Other

THE VIN ASSIGNED TO THE VEHICLE MISIDENTIFIES THE MODEL AS "TITANIUM HYBRID". WITH THE 2017 FORD DESIGNED A NEW EDITION OF FUSION TO BE A "PLATINUM HYBRID" WHICH HAS A MSRP ABOVE THE "TITANIUM HYBRID" BY $6,500. I CONTACT FORD CUSTOMER SERVICE CENTER AND THEY INFORMED ME IT WAS A DEALER ISSUE TO C...

Aug 10, 2016 Unknown Or Other

THE VIN ASSIGNED TO THE VEHICLE MISIDENTIFIES THE MODEL AS "TITANIUM HYBRID". WITH THE 2017 FORD DESIGNED A NEW EDITION OF FUSION TO BE A "PLATINUM HYBRID" WHICH HAS A MSRP ABOVE THE "TITANIUM HYBRID" BY $6,500. I CONTACT FORD CUSTOMER SERVICE CENTER AND THEY INFORMED ME IT WAS A DEALER ISSUE TO C...