14
Complaints
2
Crashes
2
Fires
2
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 14 of 14
Jun 14, 2023 Crash Fire

On May 26, 2023, after I started moving from stop at a traffic light, I rear ended the vehicle in front of me when it came to a sudden stop. My speed was between 25 - 35 mph at most. My front and side curtain airbags deployed, the hood was crumpled and fascia was damaged as expected. However after 10 minutes or so, flames started coming from underneath the hood and within a few minutes the engine compartment was on fire. The Fire Department arrived and put out the fire but had to break the windshield and rip off the fender to aim the fire hoses.

Jun 14, 2023 Crash Fire

On May 26, 2023, after I started moving from stop at a traffic light, I rear ended the vehicle in front of me when it came to a sudden stop. My speed was between 25 - 35 mph at most. My front and side curtain airbags deployed, the hood was crumpled and fascia was damaged as expected. However after 10 minutes or so, flames started coming from underneath the hood and within a few minutes the engine compartment was on fire. The Fire Department arrived and put out the fire but had to break the windshield and rip off the fender to aim the fire hoses.

Aug 28, 2022

Unknown. My wrench light has came on 3 times since owning this car. The first 2 times it has came on I was not able to switch out of park after starting my car, but shortly after the light went off on its own and I was able to drive my car. This Friday (8/26/22), when on my way to work the wrench light came on again and this time stayed on, I was not able to switch out of park from starting it as well. I had my car towed and I’m currently waiting for the mechanic to see what’s wrong with my car( 8/27/22)

Aug 28, 2022

Unknown. My wrench light has came on 3 times since owning this car. The first 2 times it has came on I was not able to switch out of park after starting my car, but shortly after the light went off on its own and I was able to drive my car. This Friday (8/26/22), when on my way to work the wrench light came on again and this time stayed on, I was not able to switch out of park from starting it as well. I had my car towed and I’m currently waiting for the mechanic to see what’s wrong with my car( 8/27/22)

Jun 7, 2022

THE TRUNK DOOR OPENS UNEXPECTEDLY. IT HAS OPENED NUMEROUS TIMES. IT OPENED WHILE DRIVING. IT OPENED WHILE THE CAR ON AND IN PARK. IT OPENED WHILE IN A CAR WASH.

Jun 7, 2022

THE TRUNK DOOR OPENS UNEXPECTEDLY. IT HAS OPENED NUMEROUS TIMES. IT OPENED WHILE DRIVING. IT OPENED WHILE THE CAR ON AND IN PARK. IT OPENED WHILE IN A CAR WASH.

Dec 4, 2021

MY vehicle gets the tires rotated every 5,000 miles it has 55,000 miles in it the last time they rotated my tires they said the all 2 piece lug nuts will have to be replaced , I'm 75 years old and have worked on all my vehicles and never have I replaced all the lug nuts, I understand this has been happening to many ford products , I hope there is going to be a recall this becomes very expensive if they cannot remove the lug nuts with the impact tool .

Dec 4, 2021

MY vehicle gets the tires rotated every 5,000 miles it has 55,000 miles in it the last time they rotated my tires they said the all 2 piece lug nuts will have to be replaced , I'm 75 years old and have worked on all my vehicles and never have I replaced all the lug nuts, I understand this has been happening to many ford products , I hope there is going to be a recall this becomes very expensive if they cannot remove the lug nuts with the impact tool .

Jul 9, 2019

THE DIAL ON THE COUNCIL (INTERIOR) FOR CHANGING, ENGAGING THE GEARS IS PRICKING MY FINGERS. I HAVE CUTS AND LIFTED SKIN WHERE THE DIAL HAS CAUGHT MY FINGERTIPS WHEN USING (TURNING) THE DIAL TO ENGAGE. THE METAL OR MATERIAL IT'S MADE OF IS POKING OUT IN SOME AREAS NEAR THE BOTTOM EDGE. I TOOK MY CAR INTO THE FORD STORE IN MORGAN HILL, CA. AND NOTHING WAS OR COULD BE DONE TO CORRECT THE PROBLEM. THIS OCCURS EVERY TIME I DRIVE MY CAR.

Jul 9, 2019

THE DIAL ON THE COUNCIL (INTERIOR) FOR CHANGING, ENGAGING THE GEARS IS PRICKING MY FINGERS. I HAVE CUTS AND LIFTED SKIN WHERE THE DIAL HAS CAUGHT MY FINGERTIPS WHEN USING (TURNING) THE DIAL TO ENGAGE. THE METAL OR MATERIAL IT'S MADE OF IS POKING OUT IN SOME AREAS NEAR THE BOTTOM EDGE. I TOOK MY CAR INTO THE FORD STORE IN MORGAN HILL, CA. AND NOTHING WAS OR COULD BE DONE TO CORRECT THE PROBLEM. THIS OCCURS EVERY TIME I DRIVE MY CAR.

Jun 25, 2019 20,000 mi

THE RIMS AND MICHELIN ENERGY SAVERS TIRES ARE UNSAFE; TWICE I HAVE TO REPLACE DUE TO SIMPLE ISSUES SUCH AS BUMPING SLIDING OVER THE MEDIAN AT SLOW SPEED AND BACKING UP, TO GET OFF FROM IT. THE LOW PROFILE AND SKINNY WALLS, NO SPARE FOR HYBRID, ARE UNSAFE!

Jun 25, 2019 20,000 mi

THE RIMS AND MICHELIN ENERGY SAVERS TIRES ARE UNSAFE; TWICE I HAVE TO REPLACE DUE TO SIMPLE ISSUES SUCH AS BUMPING SLIDING OVER THE MEDIAN AT SLOW SPEED AND BACKING UP, TO GET OFF FROM IT. THE LOW PROFILE AND SKINNY WALLS, NO SPARE FOR HYBRID, ARE UNSAFE!

Nov 26, 2018

2018 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO SAFETY ISSUE WITH VEHICLE. *LD THE CONSUMER STATED THE OWNER OF THE VEHICLE WAS FOUND DECEASED, WEDGED BETWEEN THE DRIVER'S SIDE DOOR AND THE DOOR POST IN THE DRIVEWAY OF A MOBILE HOME. THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN GEAR. IT APPEARED THE VEHICLE ROLLED UP AGAINST THE STEPS OF THE MOBILE HOME. THE VEHICLE WAS INSPECTED, BUT THERE WERE NO DISCREPANCIES FOUND. *JS

Nov 26, 2018

2018 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO SAFETY ISSUE WITH VEHICLE. *LD THE CONSUMER STATED THE OWNER OF THE VEHICLE WAS FOUND DECEASED, WEDGED BETWEEN THE DRIVER'S SIDE DOOR AND THE DOOR POST IN THE DRIVEWAY OF A MOBILE HOME. THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN GEAR. IT APPEARED THE VEHICLE ROLLED UP AGAINST THE STEPS OF THE MOBILE HOME. THE VEHICLE WAS INSPECTED, BUT THERE WERE NO DISCREPANCIES FOUND. *JS