2007 FORD FUSION Service Brakes Problems
126 complaints about Service Brakes
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Service Brakes Complaints (126)
This vehicle was totaled in May 2020. I had numerous and constant brake issues with this car and had much of the brake system (brake pads, rotors, and calipers I believe) replaced within a year of the accident. The accident occurred when I tried to apply the brakes, causing me to hydroplane into an oncoming car. My concern is that this could be related to the ABS recall (NHTSA CAMPAIGN ID: 19V904000). Although my vehicle does not appear to be affected by the recall, it seems very similar to the brake issues I experienced.
The contact owns a 2007 Ford Fusion. The contact stated while driving at 60 MPH on a bumpy road, the brake pedal was depressed and the vehicle accelerated unintendedly, hit a high curb, and stopped. The air bags did not deploy. There were no warning lights illuminated. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a diagnostic test fee. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated while driving in the rain and in the process of changing lanes, the vehicle in front of her stopped at the traffic light. The contact then depressed the brake pedal. However, the vehicle hydroplaned, accelerated, and crashed into the rear of the vehicle in front of her. The air bags did not deploy. The contact sustained severe headaches, neck pain, and knee pain and sought medical assistance. The contact’s friend who was pregnant and occupying the front passenger’s seat sustained back pain. The driver of the other vehicle sustained injuries and sought medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure but did not provide any assistance. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was unknown.
KAYSER FORD IN MADISON, WI WAS SUPPOSED TO HAVE REPLACED DRIVER SIDE AIR BAG. I HAVE CONCERNS ABOUT THEIR PROPERLY REPLACING, PER THE SAFETY RECALL, AS TIM DOUGLAS BOASTED THAT "THEY HAVE OVER 47 AIRBAGS" IN BACK AND THIS IS NOT HOW THE RECALL SHOULD WORK. THE PART NEEDS TO BE ORDERED PER THE VIN AND RECEIVED AND PUT IN, NOT SOME RANDOM SPARE EXTRA PARTS IN BACK, PUT IN THE VEHICLE, WITHOUT KNOWING HOW LONG THEY HAVE BEEN SITTING THERE. FURTHER, THIS FORD REPLACED THE PASSENGER AIRBAG, AND PULLED ON THE BOTTOM EDGE OF THE AIRBAG COMPARTMENT, CAUSING A BADLY TENTED EDGE, THAT COULD OBSTRUCT THE PASSENGER AIR BAG DEPLOYMENT OR TEAR THE BAG IF IT IS DEPLOYED, AND AFFECT THE ANGLE AND TRAJECTORY OF THE DEPLOYMENT. THIS FORD DENIED ANY RESPONSIBILITY. WHEN WE HAD IT TOWED FOR OTHER REPAIRS INCLUDING THE DRIVER SIDE AIRBAG, THEY NOT ONLY DID NOT PERFORM THE NECESSARY REPAIRS, BUT THEY CAUSED HARM TO OUR CAR: DAMAGE TO THE FRONT BUMPER, FAILED TO REFILL FLUIDS CORRECTLY, INCLUDING TRANSMISSION FLUID AND POWER STEERING FLUID AND DID NOT REPLACE THE FRONT BRAKE CALIPERS. THE NEW SERPENTINE BELT IS LOOSE AND MAKES A NOISE. THEY ALSO DROVE OUR CAR OVER 30 MILES, WITHOUT OUR AUTHORIZATION AND THEN LIED ON THE INVOICE CLAIMING THAT OUR CAR CAME IN AND LEFT AT THE SAME MILEAGE. FURTHER, THEY LEFT OUR CAR ON A TOW TRUCK WITH THE J HOOK HANGING FROM THE SUSPENSION AND UNDER TENSION, ALL NIGHT.
I RECEIVED SAFETY RECALL NOTICE 19S54 / NHTSA RECALL 10V-904 IN JANUARY 2020 TELLING ME THERE IS A SAFETY ISSUE WITH THE BRAKING SYSTEM ON MY CAR. IT SAID I WOULD BE NOTIFIED WHEN PARTS WOULD BE AVAILABLE. I GOT ANOTHER NOTICE IN OCTOBER OF 2020 TELLING ME THE SAME THING, BUT HAVE STILL NOT HEARD BACK. IT HAS BEEN OVER A YEAR AND NO WORD FROM FORD. IF THIS IS A SAFETY ISSUE THEY ARE NOT TAKING IT VERY SERIOUSLY. IT CANNOT TAKE OVER A YEAR TO GET PARTS. I AM GIVING THIS CAR TO MY GRAND DAUGHTER BUT DO NOT WANT TO DO SO IF THERE IS A PROBLEM WITH THE BRAKES.
AIR BAG ON DASH BOARD IS ON. MY GEARS WON'T SWITCH HOW THEY USED TO. IT TAKES A VERY LONG TIME FOR ME TO GET THE GEAR ON DRIVE MODE. STEPPING ON THE GAS BREAK TO MOVE GEAR, IT ALSO DOESN'T HELP.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED HOWEVER, FAILED TO RESPOND AND DEPRESSED TO THE FLOORBOARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KEN WILSON FORD (769 CHAMPION DR, CANTON, NC 28716, (877) 740-8559) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 49,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 49,000
A RECALL INVOLVING BRAKES REMAINS UNRESOLVED BY MANUFACTURER FORD.
Mileage: 78,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO A DEALER FOR THE REPAIR. THE CONTACT STATED THAT OCCASIONALLY WHILE DRIVING, THE BRAKE WOULD POP WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 79,000
THIS CAR WAS PURCHASED IN 2011WITH 68,000 MILES AT TIME OF PURCHASE. IT WAS PURCHASED AT TOM MOSANOS IN BERKS COUNTY, PA . IT WAS PAID OFF AT THE END OF 2017, THEN NOW ALL THE RECALLS 4 OR 5 DIFFERENT RECALLS AND SERIOUS RECALLS . I HAVE ABSOLUTLEY NO BRAKES ALL WAS TO THE FLOOR WITH NO PRESSURE AT ALL . TO MANY BECAUSE AND I DO BELIEVE THAT SINCE IT WAS PAID OFF AT THE END OF 2017 . THAT I SHOULD BE OFFERED FOR THEM TO ME TO PICK OUT AND THEM TO REPLACE ME ANOTHER CAR FOR UP TO $10,00, AND THAT TOM MASANO GETS A REBATE IN THE AMOUNT OF 10.000 OR MORE , I NEED A SAFE CAR TO DRIVE WITH LESS SAFETY RECALLS AS THIS CAR HAS MAJOR SAFETY RECALLS ON IT.
Mileage: 80,000
FORD HAS FAILED TO PROVIDE A TIMELY REPAIR FOR MY VEHICLE ON A POSTED RECALL. THEY HAVE TAKEN OVER A YEAR AND STILL CLAIM THEY DO NOT HAVE A REMEDY FOR THIS RECALL. IT IS NHTSA RECALL #19V904. MY BRAKES NEED TO BE PUSHED NEARLY ALL THE WAY TO THE FLOOR IN ORDER TO STOP. THIS OCCURS ANY TIME I BRAKE.
Mileage: 202,020
I NOTICED A WARNING ON MY DASH THE BRAKE SYSTEM (ABS). I THEN SEARCHED FOR ANY RECALLS REGARDING THE AREA, WHICH LED ME TO THE NHTSA WEBSITE. THE VEHICLE WAS IN MOTION UPON NOTICING THE TROUBLE.
Mileage: 60,000
I GOT IN AN ACCIDENT WHEN I WAS MERGING ONTO THE HIGHWAY BECAUSE I WENT TO BRAKE AND THEY ALL THE SUDDEN WOULDN'T WORK AND WENT STRAIGHT TO THE FLOOR. THIS WAS CAUSED BECAUSE OF THE RECALL ON THE BRAKES. * (RECALL RELATED INCIDENT) TS
Mileage: 125,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT HE EXPERIENCED A LAG IN HIS BRAKE RESPONSE UPON DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED IN RELATION TO THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DAVIDSON FORD OF CLAY (3690 NY-31, LIVERPOOL, NY 13090) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JB
Mileage: 135,000
MANUFACTURER RECALL NUMBER19S54 NHTSA RECALL NUMBER19V904 THAT WAS INITIATED ON DECEMBER 18TH 2019 HAS STILL NOT BEEN RECTIFIED BY FORD. I HAVE NOT BEEN CONTACTED TO HAVE MY VEHICLE REPAIRED.
I REPORTED AN ISSUE RELATING TO THE ABS IN MY 2007 FORD FUSION ON 11/24/18, BUT JUST REALIZED I HAD USED MY TILE NUMBER INSTEAD OF VIN. PERHAPS THAT'S WHY I HAVE NEVER RECEIVED A RESPONSE? I HAVE ATTACHED A COPY OF MY PREVIOUS COMPLAINT. I AM WONDERING IF MY VEHICLE IS OR WILL BE A PART OF THE RECALL FOR ABS VALVE BECAUSE I HAVE BEEN WAITING FOR YEARS FOR THIS ISSUE TO BE RESOLVED SO THAT I CAN GET THE VEHICLE REPAIRED AND GET RID OF IT.
Mileage: 80,000
AS I WAS DRIVING, THE VEHICLE STEERING WHEEL LOCKED AND THE BRAKES WENT OUT. *TR
Mileage: 265,000
I'VE HAD CONSTANT BRAKE ISSUES SINCE I GOT THE VEHICLE. I STRONGLY BELIEVE THE RECENT FORD BRAKE RECALL IS MORE WIDESPREAD THAN IS CURRENTLY BELIEVED AS I HAVE THE EXACT ISSUES DESCRIBED IN THE RECALL BUT MY VEHICLE IS SUPPOSEDLY NOT AFFECTED. I FEAR FOR MY SAFETY AND THE SAFETY OF OTHER FORD OWNERS WHO MIGHT BE AFFECTED BY THIS SIGNIFICANT BRAKE ISSUE.
MY 2007 FORD FUSION WAS PURCHASED IN 2011 AND WAS FINANCED, AND I PAID IT OFF IN DECEMBER 2017. IT SINCE THEN ONLY IT HAS A 144,00 MILES. IT WAS PURCHASED WITH LOWER MILEAGE, OF AN ESTIMATION OF 40,000 TO 50,000 MILES ON IT AT FINAL SALE MEANING IT WAS A 2007 CAR, PURCHASED IN 2011, SO THAT'S A PROBLEM WHEN BEFORE IT HAD BEEN PAID OFF, AND MAJOR PROBLEMS OF MANY. I WOULD LIKE A REFUND OF A LESSER EQUAL TO OR EQUAL VALUE TO MY PURCHASED CAR PRICE FROM MANUFACTURE OR DEALERSHIP. THE TWO RECALLS ISSUED THAT I HAVE NOT TAKEN CARE OF YET, AND OTHER PROBLEMS WITH CHEAP MADE INSIDE DOOR HANDLES BROKE EASILY, BEING HARD PLASTIC/METAL, THIS MAKES GETTING OUT OF MY VEHICLE A MAJOR SAFETY ISSUES ALONG WITH THE OTHER ISSUES OF AIRBAGS AND BRAKES AND OTHER SAFETY ISSUES.
Mileage: 100,000
BRAKE PEDAL GOES HALFWAY TO FLOOR AFTER STARTING ENGINE. BOTH THE BRAKE PEDAL AND GAS PEDAL BECOME EQUAL IN DISTANCE FROM THE FLOOR OF THE CAR MAKING IT VERY EASY TO BE HITTING THE GAS AND BRAKES AT THE SAME TIME.
Mileage: 55,000
I WAS INVOLVED IN AN ACCIDENT ON 11-30-19 DUE TO MY BRAKES NOT ALLOWING ME TO STOP IN TIME AND HITTING A CAR IN FRONT OF ME. THE CAR WAS STOPPED IN THE ROAD, WAITING TO TURN, AND I TRIED TO STOP BUT I COULDN'T IN TIME. IT CAUSED ENOUGH COSMETIC (ONLY) DAMAGE TO MY CAR THAT MY INSURANCE COMPANY IS FILING IT AS A TOTAL LOSS DUE TO THE COST OF REPAIRS COMPARED TO THE VALUE OF MY CAR. I WILL PROBABLY BE FORCED TO KEEP IT THOUGH SINCE I CAN'T AFFORD A NEW CAR, SINCE I'M ON A FIXED INCOME. MY DAUGHTER IS HELPING ME TO UNDERSTAND WHAT WE HAVE TO GO THROUGH TO KEEP IT, TO GET A SALVAGE TITLE AND THEN APPLY FOR A REBUILT TITLE. I JUST WANTED TO REPORT THIS IN CASE MY CAR WILL BE INCLUDED IN THE FORD BRAKE RECALL.
Mileage: 134,500
IN DECEMBER OF 2018 THE VEHICLE HIT A ROUGH SURFACE OF ROAD AS I WAS STOPPING NEAR AN INTERSECTION. THE BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR AND I WENT INTO THE INTERSECTION. THANKFULLY THERE WERE NO CARS PASSING THROUGH. JUST AFTER THE INCIDENT THE BRAKES FIRMED UP AND WORKED AS NORMAL. CAR WAS BROUGHT TO THE DEALERSHIP AND NO ISSUES WERE FOUND. I ASKED ABOUT TECHNICAL SERVICE BULLETINS AND WAS TOLD THERE WERE NONE. DEALERSHIP THOUGHT THE ISSUE WAS A BRIEF LOSS OF VACUUM IN THE BOOSTER. TOLD TO KEEP DRIVING THE VEHICLE, AND IF IT HAPPENS AGAIN THEY WILL REPLACE THE MASTER CYLINDER. NOW ON 10/9/19 IT HAS HAPPENED AGAIN. VEHICLE WENT OVER A BUMP AND THE BRAKES WENT TO THE FLOOR. LOOKING ONLINE, I QUICKLY FOUND A YOUTUBE VIDEO BACK IN 2014 WITH A FULL EXPLANATION ON HOW THE HCU IS MALFUNCTIONING ON SOME OF THESE CARS. AFTER THE ABS EVENT IS OVER, THE ABS VALVE IS STICKING AND NOT RECLOSING RESULTING IN THE SOFT PEDAL. YET NOT LONG AFTER, THE PEDAL FIRMS UP AND THE BRAKES WORK AS NORMAL. IT LOOKS LIKE THERE ARE QUITE A FEW PEOPLE EXPERIENCING THIS. PLEASE LOOK INTO AT LEAST HAVING A TSB PUT OUT. I WOULD HAVE REPLACED IT LAST DECEMBER IF I HAD KNOWN, AS THIS IS A DANGEROUS PROBLEM. MY DAUGHTER WAS DRIVING THIS TIME AND I'M JUST THANKFUL SHE WAS IN A SITUATION WHERE SHE HAD ENOUGH ROOM TO STOP. PLEASE, PLEASE ISSUE THE TSB NOW. THE CAR SHOULD BE RECALLED AS IT'S UNSAFE, BUT AT LEAST A TSB GIVES THE OWNER/DEALER THE INFORMATION NEEDED TO GET THE CAR FIXED. HAVE RECORD OF VISIT TO DEALERSHIP IN 2018 IF NEEDED. IT SHOWS THAT THEY WERE CONCERNED ABOUT THE HOSES TO THE BOOSTER. NOTHING ABOUT THE HYDRAULIC CONTROL UNIT.
Mileage: 85,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH IN DRY CONDITIONS, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ANTI-LOCK BRAKING SYSTEM ENGAGED. THE CONTACT ALSO STATED THAT THE ABS ONLY WORKED WHEN THE VEHICLE WAS DRIVEN IN DRY CONDITIONS AND NOT WHEN THE PAVEMENT WAS WET. THE CONTACT ALSO NOTICED THAT WHEN THE ABS WARNING INDICATOR WAS ILLUMINATED, THE ABS WORKED. WHEN THE INDICATOR WAS OFF, IT DID NOT WORK. THE FAILURE OCCURRED FOR APPROXIMATELY TWO YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. *DT*JB
Mileage: 147,000
WHEN DRIVING SLOWLY (15-25 MPH) OVER A ROUGH STRETCH OF RAILROAD TRACKS IN THE CITY, I APPLIED MY BRAKES ONLY FOR THE PEDAL TO HIT THE FLOOR TO HEAR A GRINDING SOUND WHEN I HIT THE BUMP. I HAD NO ABILITY TO STOP MY CAR FOR 10-20 FEET UNTIL I PUMPED THE BRAKE PEDAL ENOUGH TO REGAIN PRESSURE. THIS HAS HAPPENED TWICE IN THE LAST 4 MONTHS AND FOUR TIMES IN THE LAST 3 YEARS. THE PEDAL EVENTUALLY REGAINS PRESSURE, BUT NEVER HOLDS FIRM WHEN BRAKING OVER A BUMP. THIS HAS ALSO OCCURRED WHILE TURNING AND APPLYING THE BRAKE SIMULTANEOUSLY.
Mileage: 135,000
I OWN A 2007 FORD FUSION WITH 122,000 MILES. ABOUT A MONTH AGO I HAD AN ISSUE WITH THE BRAKING SYSTEM. THE FIRST OCCURRENCE HAPPENED DURING A 'PANIC' STOP WHEN I WAS CUT OFF IN TRAFFIC. THE ABS ACTIVATED, THEN THE PEDAL WENT TO THE FLOOR. I HAD TO DRIVE THE VEHICLE HOME WITH THE BRAKE PEDAL TRAVELING MUCH FURTHER DOWN THAN NORMAL. I TOOK MY VEHICLE TO THE BRANDON FORD SERVICE DEPARTMENT IN FLORIDA. I WAS ADVISED THAT THE PROBLEM WAS A FAULTY HYDRAULIC BRAKE CONTROLLER, WHICH IS NO LONGER AVAILABLE THROUGH FORD AS THE PART HAS BEEN DISCONTINUED. THERE ARE ALSO NO AFTERMARKET COMPANIES THAT MANUFACTURER THIS PART. THEY TOLD ME I WOULD HAVE TO FIND A REPLACEMENT FROM A SALVAGE YARD, EBAY OR SIMILAR PLACE. NOT LONG AFTER THIS SERVICE VISIT, THE BRAKE PEDAL MIRACULOUSLY RETURNED TO NORMAL PRESSURE. I WAS ABLE TO DRIVE NEARLY 300-TROUBLE FREE MILES BEFORE IT HAPPENED AGAIN. THIS TIME IT WAS RAINING AND AS I WAS SLOWING AGAIN, I MUST HAVE HIT A BUMP OR SLIPPERY SURFACE CAUSING THE ABS TO KICK IN AGAIN. THIS IMMEDIATELY CAUSED THE PEDAL TO GO TO THE FLOOR AGAIN. AS OF LAST NIGHT, THE PEDAL PRESSURE IS STILL LOW AND IT HAS NOT RETURNED TO NORMAL. I FIND IT HARD TO BELIEVE THAT THIS PROBLEM DOES NOT HAVE A SOLUTION. I CANT BELIEVE THAT FORD HAS NOT COME UP WITH A 'FIX', OR A RE-ENGINEERED REPLACEMENT PART. CAN YOU IMAGINE SOMETHING AS IMPORTANT AS THE BRAKING SYSTEM BEING COMPROMISED WITH ABSOLUTELY NO WAY TO REPAIR IT. I REALLY HOPE FORD STANDS BEHIND THEIR VEHICLES, DOES RIGHT BY THEIR CUSTOMERS AND COMES UP WITH A SOLUTION.
Mileage: 122,000
MY FATHER OWNS A 2007 FORD FUSION FOR ABOUT 5 YEARS. ABOUT A YEAR AGO, HE BEGAN EXPERIENCING SOFT BRAKE PEDAL ISSUES. THE BRAKE PEDAL DID NOT HAVE PRESSURE AND GO ALL THE WAY DOWN THE FLOOR. THE BRAKING DISTANCE IS ALSO POOR. THE CAR TRAVELS SIGNIFICANTLY FARTHER AND TAKES LONGER BEFORE IT COME TO A COMPLETE STOP. MY FATHER TOOK THE CAR TO A LOCAL LICENSED MECHANIC FOR A ROUTINE BRAKES SERVICE. THE BRAKE PADS AND BRAKE FLUID WERE REPLACED BUT THE SOFT BRAKE PEDAL AND POOR BRAKING STILL PERSISTED. THE MECHANIC DID RESEARCH ON THE VEHICLE AND FOUND THAT OUR ISSUE IS CONSISTENT TO A KNOWN ISSUE IN THE 2007 FORD FUSION ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) BRAKES SYSTEM. MY FATHER SAID THE BRAKE ISSUES OCCURRED AFTER THE ABS CAME ON AFTER BRAKING ON AN UN-EVEN SURFACE. THE MECHANIC SAID HE DOES NOT HAVE THE EXPERTISE TO PERFORM THE TASKS AND RECOMMEND US TO FILE A COMPLAINT.
Mileage: 80,000
DRIVING IN A RESIDENTIAL HILLY AREA, I DROVE OVER A SMALL BUMP HEADING TOWARDS A RED LIGHT. MY BREAKS IMMEDIATELY WENT SOFT AND TOOK EXCESSIVE FORCE TO GET THE CAR TO STOP WITH THE BREAK PEDAL TO THE FLOOR. WE WENT ABOUT 15 FEET BEFORE WE WERE ABLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE INTERSECTION. BREAKS ARE NOW SOFT AND UNABLE TO DRIVE WITHOUT EXCESSIVE FORCE ON THE BREAKS. *TR*JB
Mileage: 160,000
TWO INCIDENTS WHILE TRYING TO STOP ON A WET ROAD. ONE INVOLVED HITTING A DEER AT ABOUT 50 MPH. ONE INVOLVED HITTING A TREE ABOUT 45 MPH. TRIED TO STOP BUT THE BRAKE PELAL WENT COMPLETELY TO THE FLOOR WITH NO RESISTANCE AND ZERO BRAKING. THESE BRAKES ARE FAULTY. IF THE BRAKES WERE WORKING CORRECTLY NEITHER INCIDENT WOULD HAVE HAPPENED. THESE CARS ARE POTENTIAL DEATH TRAPS. THERE WAS NO POLICE REPORTS MADE BECAUSE THEY WERE NO REQUIRED. BUT NOW THE INSURANCE CO. MIGHT BE TOTALLING THE CAR...SO WE ARE OUT THE VALUE OF THIS BECAUSE OF A BAD DESIGN BY FORD. WHY SHOULD WE BE OUT THIS ? PERHAPS ITS A BLESSING IN DISGUISE. I HAVE NOTICED A LOT OF OTHER COMPLAINTS AND YOU ARE INVESTIGATING THIS ISSUE. THIS PROBLEM HAS HAPPENED BEFORE WITH NO INCIDENTS. ONCE WHILE COMING UP TO A STOP SIGN. TRIED TO STOP AND WENT RIGHT THROUGH A INTERSECTION WHERE THE SPEED LIMIT WAS 55 MPH. IF THERE HAD BEEN A CAR COMING THAT COULD HAVE BEEN A POTENTIAL FOR SERIOUS INJURY OR DEATH. WHY HAS NOTHING BEEN DONE ABOUT MAKING FORD RESPONSIBLE ?
Mileage: 98,000
MY CAR JUST ROLLED OFF MY DRIVEWAY LAST NIGHT AND TOOK DOWN MY NEIGHBORS FENCE. I'M JUST GLAD IT DIDN'T HIT THE HOUSE AND ANYONE GOT HURT. MY CAR WAS LOCKED AND EBREAK WAS ENGAGED.
Mileage: 118,910
BRAKES ARE EXTREMELY SPONGY STARTED A COUPLE OF YEARS AGO WITH A COMPLETE BRAKE FAILURE THAT I HAD TO VEER TO THE RIGHT AND HIT A CURB SO THAT I WOULDN'T HIT THE CAR IN FRONT OF ME. TOOK A HUGE CHUNK OUT OF MY RIM. I HAD 2 OF MY GRANDDAUGHTERS IN THE CAR WITH ME ON THAT PARTICULAR DAY AND WE WERE ALL TERRIFIED. AFTER THAT THEY STARTED WORKING FINE AGAIN AND NOW FOR THE PAST YEAR THEY HAVE BEEN SPONGY AND WE HAVE REPLACED EVERY PART OF THE BRAKE SYSTEM WITH NO CHANGE, THE BRAKES CONTINUE TO BE SPONGY. THIS HAS COST MY HUSBAND AND I A LOT OF MONEY, HEADACHE AND TIME. I'M AFRAID TO DRIVE MY CAR NOW NOT KNOWING IF IT COULD COMPLETELY FAIL AT ANY MOMENT. THIS IS RIDICULOUS, I SEE THERE ARE MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM. THIS IS AN ONGOING ISSUE AND FORD SHOULD BE MADE TO FIX THE PROBLEM DUE TO THE FACT THAT SO MANY OF THESE CARS IF NOT ALL OF THEM ARE FAILING. AND TO TOP IT OFF I READ THAT FORD NO LONGER MAKES THE ABS SYSTEM FOR THE FUSIONS WITH AWD, WHICH IS WHAT I HAVE. WHAT AM I SUPPOSED TO DO. WE'VE DONE OUR PART KEEPING UP ON THE MAINTENANCE, EVEN REPLACING EVERY PART OF THE BRAKE SYSTEM INCLUDING THE ABS. PLEASE, PLEASE, PLEASE SOMETHING NEEDS TO BE DONE. FORD NEEDS TO BE HELD ACCOUNTABLE AND MAKE THIS RIGHT. I OFTEN HAVE MY GRANDCHILDREN BUT I DON'T FEEL SAFE HAVING THEM IN MY CAR ANYMORE. IT'S REALLY MESSED UP THAT I SHELLED OUT ALL THIS MONEY FOR A SAFE CAR JUST TO HAVE THEM SAY IT'S NOT OUR PROBLEM WHEN THE EXACT SAME ISSUE IS OCCURRING YEAR AFTER YEAR IN THE FORD FUSIONS. I CAN'T AFFORD TO JUST GO OUT AND BUY ANOTHER CAR AND I SHOULDN'T HAVE TO. ESPECIALLY WHEN THE SAME PART IN ALL OF THESE COMPLAINTS IS THE PROBLEM. WHATEVER HAPPENED TO ACCOUNTABILITY.
Mileage: 85,000
BRAKES ARE VERY SOFT AFTER GOING OVER A ROUGH PATCH IN THE ROAD AND TRIED TO BRAKE TO CONTROL VEHICLE. BRAKES WENT ALMOST TO THE FLOOR AND FELT LIKE THERE WAS NO CONTROL. SINCE THEN, BRAKES WILL FEEL LIKE THEY HAVE PRESSURE BUT WHEN I HAVE TO APPLY BRAKES THE PEDAL GOES DOWN TO THE FLOOR. I HAVE HAD 2 MASTER CYLINDERS REPLACED AND THAT DOES NOT SOLVE THE PROBLEM.
ABS BRAKE ACTIVATION CAUSES BRAKES TO BE MUSHY AND NON-RESPONSIVE AFTER BRAKING EVENT, THIS ISSUE ALMOST RESULTED IN A NEAR ACCIDENT, PEDAL CONTINUES TO BE SOFT.
Mileage: 147,000
I PURCHASED THE CAR NEW AND HAVE NEVER HAD ANY BRAKE ISSUES. YESTERDAY DRIVING ON COMPACT SNOW AND ICE AT ABOUT 25 MPH THE ANTI-LOCK BRAKE SYSTEM ENGAGED WHILE SLOWING TO START A TURN. THE BRAKE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE ABS ENGAGED A SECOND TIME. AT THIS POINT I WAS ALREADY PASSED THE INTERSECTION. SINCE THIS HAPPENED THE BRAKE PEDAL IS VERY SPONGY AND WILL TRAVEL ALMOST TO THE FLOOR BEFORE ANY BRAKING OCCURS. A QUICK SEARCH OF THE INTERNET SHOWS THIS IS A COMMON ISSUE WITH THIS MAKE AND MODEL. INFORMATION IS NOT CLEAR WHAT THE ISSUE IS. SOME REPORT THE MASTER CYLINDER OTHERS STATE THE ABS CONTROL UNIT IS TO BLAME. THERE ARE MANY COMPLAINTS OF SEVERAL SERVICE CALLS REQUIRED AND MANY $$$ TO CORRECT THE PROBLEM.
Mileage: 67,000
THIS IS A CONTINUATION OF COMPLAINT 11171753 WHERE I REPORTED ISSUES WITH FORD FUSION ABS BRAKE SYSTEM. TURNS OUT THE OFFICE OF DEFECTS INVESTIGATION HAVE HAD A PE GOING FOR SEVERAL YEARS ON THIS ISSUE. PE16-017. RECENTLY, AN OPEN INVESTIGATION HAS BEEN INITIATED. EA18002. THIS ACTION INCREASED THE MODEL YEARS AND MODELS EFFECTED. MY LOCAL FORD DEALER INSPECTED MY CAR AND DETERMINED THE HYDRAULIC MODULATOR IS IN FACT DEFECTIVE. HE ALSO INFORMED ME HE CANNOT FIX IT BECAUSE FORD HAS DISCONTINUED THE PART. FORD HAS DISCONTINUED THE AWD VERSION OF THE MODULATOR. THE FWD VERSION IS STILL AVAILABLE. WHAT THIS MEANS IS I NOW HAVE AN UNSAFE CAR THAT CANNOT BE REPAIRED.*DT *TR
Mileage: 145,000
TAKATA RECALL 16S26/NHTSA RECALL 16V-384 URGENT AIRBAG SAFETY RECALL VIN:(XXXXXX) THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.LARSON FORD DEALERSHIP AT 1801 FRONTAGE ROAD, NEBRASKA CITY, NE 68410 & SAKELARIS FORD OF ROLLA AT 25 WEST SEVENTH STREETROLLA, MO 65401 SALES: 888-859-7436 SERVICE: 888-472-6456 PARTS: 866-375-6895 PHONE: (800) 367-2406WHERE BOTH CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE, VEHICAL HAS EXPERIENCED A FAILURE DURING A CRASH MY FORD FUSION IS A 2007 TO ME THAT WOULD BE CONSIDERED AN OLDER CAR. IT SHOULDNT HAVE HAD TO BE ON A LONG WAIT LIST. THE VEHICLE WAS IN MOTION, ON A HIGHWAY, BRAKING,SPEED WAS 40MPH DUE TO ROAD CONDITIONS WITH SNOW STATING TO FALL, MY DAUGHTER BRACKED TO TO AN ACCIDENT AT THE OTHER END OF A BRIDGE. WHEN BREAKING HER FUSION STARTED TO SLIDE INTO THE RIGHT WALL OF THE BRIDGE COLLIDING THE CONTINUING TO SPIN TO THE OPPISTITE SIDE HITTING THE OTHER WALL AND THEN SPINED INTILL IT STOPPED HORIZANTOL IN TRAFFIC CAUSING A F150 TO COLLIDE WITH HER CAR. THE AIRBAGS DIDNT DEPLOY IN THE FUSION AS THEY SHOULD HAVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) * (RECALL RELATED INCIDENT) TS
Mileage: 168,000
BRAKE PEDAL GOES SOFT WITH LONG TRAVEL WITHOUT WARNING. VERY INTERMITTENT BUT VERY SCARY WHEN IT HAPPENS BECAUSE YOU AREN'T EXPECTING IT. NO WARNING. SOMETIME WEEKS OR A MONTH BETWEEN EVENTS. FORUMS SEEM TO PINPOINT ABS SYSTEM. TODAY, MY WIFE CAME CLOSE TO RUNNING DOWN CHILDREN IN A CROSSWALK. REFUSES TO DRIVE THE CAR ANY MORE WHICH REQUIRES ME TAKING HER TO WORK ETC. NOT GOOD SITUATION. FIX IS APPROX 1000.00 AND DEALER ONLY SINCE SPECIAL EQUIPMENT IS REQUIRED TO WORK ON ABS HYDRAULIC CONTROL VALVES. OUCH....*DT *TR
Mileage: 145,000
DRIVING TO PHOENIX FROM TUCSON ON I-10 AT APPROXIMATELY 65MPH, TRAFFIC AHEAD CAME TO A STOP. THERE WAS A LOT OF DISTANCE BETWEEN THE CAR AHEAD AND OURSELVES, BUT WHEN WE HIT THE BRAKES ABRUPTLY, THE BRAKES APPLIED THEN FAILED WITH PEDAL GOING TO THE FLOOR. RELEASED THE PEDAL AND REAPPLIED AGAIN AND THE BRAKES AGAIN STARTED TO SLOW THE CAR THEN AGAIN FAILED AND RELEASED. WE HAD NO PATH TO THE SIDE OF THE ROAD TO AVOID IMPACT BECAUSE OTHER VEHICLES HAD PULLED TO THE SIDE, OR WERE IN THE OTHER LANE. WE IMPACTED THE VEHICLE STOPPED IN TRAFFIC AHEAD OF US WITH MINIMAL BRAKES. THE AZ DPS AND THE INSURANCE COMPANY WERE INFORMED OF THE FAILURE OF BRAKES, BUT A TICKET WAS STILL ISSUED. TO MY KNOWLEDGE THE VEHICLE BRAKES OR COMPUTER HAS YET TO BE CHECKED AS THE FUSION WAS CONSIDERED A TOTAL LOSS; THIS VEHICLE HAD ONLY 65,000 MILES ON IT, AND IN EXCELLENT CONDITION. THERE WERE THREE OF US IN THE FUSION AND THE AIRBAGS WORKED FLAWLESSLY, WE ALL WALKED AWAY. ALL OCCUPANTS OF THE OTHER VEHICLES WERE WELL AND WALKING AROUND FOR TWO HOURS UNTIL ONE WAS TALKED INTO AN AMBULANCE RIDE BY A PARAMEDIC TECH.
Mileage: 65,000
DRIVING DOWN A HILL AND THE BRAKE WENT ALL THE WAY TO THE FLOOR AND ALMOST COULDN'T STOP, HAD EVERYTHING CHECKED WITH THE BRAKES AND FLUID AND EVERYTHING WAS FINE WITH BRAKE FLUID LEVEL, BRAKE PADS BUT NOTHING HAS BEEN REMEDIED TO FIX THIS PROBLEM SEEMS TO BE AN ABS MODULE AND THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS PROBLEM. TO TAKE IT TO A DEALER AND HAVE THEM FIX THIS ONGOING PROBLEM WITH THIS MAKE AND MODEL WOULD COST AROUND 2,500.00. MY CAR ONLY HAS AROUND 50,000 MILES ON IT AND I AM THE ONLY OWNER WHO IS 72 YEARS OLD. PROBLEMS NEED TO BE TAKEN CARE OF QUICKER WITH RECALLS ALSO BECAUSE I'M STILL WAITING FOR MY AIRBAG RECALL AND THAT HAS BEEN FOR A YEAR NOW AND WHEN I CALL OR TAKE MY CAR TO THE DEALER FOR THEM TO FIX THE RECALL AND GET A RENTAL CAR WHICH I ALSO GOT A NOTICE THAT I WAS ELIGIBLE TO GET, THE DEALER WILL NOT GIVE ME A LOANER CAR NOR DO THEY EVEN KNOW OF WHEN THE TAKATA AIRBAGS WILL BE REPLACED. HOPEFULLY NO ONE GETS KILLED BECAUSE OF THIS 'RECALL'. I DON'T KNOW WHAT THE HOLDUP IS BUT, I DON'T APPRECIATE GETTING A RECALL NOTICE AND WASTING MY TIME TAKING MY CAR IN FOR IT AND THEN BEING TOLD THEY DON'T HAVE THE PART. FOR IT. WHAT PISS POOR SERVICE OUR AUTO INDUSTRY IS SINKING TO.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE ABS PUMP MALFUNCTIONED AND ALLOWED THE BRAKE PEDAL TO GO TO THE FLOORBOARD. THE DEALER (PALLOTTA FORD LINCOLN, 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) PERFORMED SEVERAL REPAIRS FROM BLEEDING THE BRAKES TO REPLACING THE MASTER CYLINDER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
Mileage: 90,000
SINCE PURCHASING THE VEHICLE FROM GRESHAM FORD ON 12/10/16, THERE HAVE BEEN THREE SEPARATE OCCASIONS WHEN THE VEHICLE LOST CONTROL WHILE BRAKING AND DID NOT STOP WHEN EXPECTED. I WAS VERY FORTUNATE TO AVOID COLLISIONS ON ALL THREE OCCASIONS. THE FIRST INCIDENT OCCURRED ON 7/28/17. THE ROADS WERE DRY. I WAS DRIVING ON THE INTERSTATE AT HIGHWAY SPEED WHEN I SAW STOPPED TRAFFIC AHEAD AND HAD TO STOP QUICKLY. I HAD PLENTY OF TIME TO SLOW DOWN AND STOP, HOWEVER, WHEN I APPLIED THE BRAKES, THE TIRES SQUEALED, VEHICLE SKIDDED AND ACTUALLY LEFT TIRE MARKS ON THE ROAD AND I WAS VERY CLOSE TO NOT BEING ABLE TO STOP IN TIME. I TOOK THE FORD IN TO GRESHAM FORD TO GET THE BRAKES CHECKED THE NEXT DAY AND WAS TOLD BY A SERVICE TECH. THAT THE BRAKES WERE FINE, BUT THAT I MIGHT WANT TO GET THE ABS CHECKED OUT. THE NEXT INCIDENT OCCURRED ON JANUARY 11, 2018, WHEN I WAS DRIVING ON THE INTERSTATE, TRAVELING AT 60 MPH IN THE RAIN. I TAPPED THE BRAKES LIGHTLY AS I ENTERED INTO SOME WATER THAT HAD POOLED (NOT DEEPLY) ON THE ROADS. MY CAR COMPLETELY LOST CONTROL AND STARTED HYDROPLANING. I COULD NOT PULL OUT OF THE HYDROPLANE FOR 20-30 SECONDS. MY CAR WAS PULLING TOWARDS THE EXTERIOR GUARDRAIL FOR SOME TIME AND THEN SUDDENLY IT WAS AS IF SOMEONE GRABBED MY STEERING WHEEL AND PULLED IT AS HARD AS THEY COULD TO THE LEFT. I STARTED TRAVELING DIAGONALLY ACROSS LANES OF TRAFFIC, BUT WAS ABLE TO RECOVER BECAUSE THE VEHICLE STOPPED HYDROPLANING AT THAT POINT. THE THIRD INCIDENT OCCURRED ON OCTOBER 26, 2018. I WAS GOING ABOUT 40-45. IT WAS RAINING, BUT NOT ENOUGH TO HYDROPLANE. THE STOPLIGHT TURNED YELLOW AND I KNEW I DIDN'T HAVE TIME TO MAKE IT THROUGH BEFORE IT TURNED RED. I HAD TO STOP QUICKLY, BUT WHEN I DID, INSTEAD OF STOPPING, MY VEHICLE BEGAN SKIDDING (NOT HYDROPLANING) AND SLIDING FORWARD. THE CAR WAS DIFFICULT TO CONTROL AND WAS PULLING ME TOWARD THE LEFT LANE.
Mileage: 80,000
IN OCT 2018 FORD REPLACED RECALLED AIRBAGS BIT AFTER I GOT MY CAR BACK I HAVE A ERROR LIGHT ON DASH THAT GIVES A CODE B2290 WHICH IS STILL STATING THAT AIRBAGS ARE FAULTY.
Mileage: 230,000
DRIVING DOWN A BUMPY GRAVEL ROAD (SOME CALL IT WASHBOARD), I WENT TO APPLY THE BRAKES AND IT WAS LIKE THE BRAKES WERE NOT THERE; THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. I PUMPED THE BRAKE PEDAL AND THAT HELPED. WE DID TAKE THE CAR TO A MECHANIC, BUT BY THAT TIME, THE BRAKES HAD COME BACK. HE COULD NOT FIGURE OUT WHAT WAS WRONG. ANOTHER TIME, COMING UP TO A LIGHT WHEN IT TURNED YELLOW, I BRAKED, THE ABS KICKED IN, AND INSTANTLY MY BRAKE PEDAL WENT TO THE FLOOR AGAIN. THIS WAS ON DRY PAVEMENT. I COULD NOT STOP. I MADE A RIGHT TURN JUST AS THE LIGHT TURNED RED. THE BRAKES REMAINED "SPONGY," BUT THEY CAME BACK SHORTLY AFTER THE INCIDENT. THIS LAST EXAMPLE HAS HAPPENED AT THE SAME INTERSECTION TWICE. THE LIGHT TURNS YELLOW, I BRAKE, THE ABS KICKS IN, MY BRAKE PEDAL GOES TO THE FLOOR. THIS LAST TIME, I DROVE BACK TO THE INTERSECTION AND NOTED THAT THERE IS A DROP OR CONSIDERABLE BUMP ALONG A PAVEMENT SEAM JUST AS YOU COME UP TO THE LIGHT. ENOUGH OF A DROP THAT YOU CAN FEEL IT IN YOUR CAR AS YOU DRIVE OVER IT. BOTH OF THESE TIMES AT THE STOP LIGHT I WAS UNABLE TO STOP BEFORE THE INTERSECTION. I HAD TO PROCEED THROUGH MAKING A RIGHT HAND TURN ON A RED LIGHT. I WAS NOT OVER-DRIVING OR SPEEDING, I WAS UNABLE TO STOP BECAUSE THE BRAKE PEDAL HAD GONE SOFT. THIS LAST TIME I TOOK THE CAR TO THE FORD DEALERSHIP IN TOWN AND THEY VERIFIED THAT THE HCU TESTED BAD AND NEEDED TO BE REPLACED.
Mileage: 120,000
THE ABS BRAKING SYSTEM ON THE CAR IS DEFECTIVE AND ESSENTIALLY HAS MADE THE CAR UNUSABLE. THE ABS MODULE IS APPARENTLY NO LONGER SOLD AND ONLY AVAILABLE FROM A SALVAGE YARD. I HAVE BROUGHT THIS VEHICLE TO THE FORD DEALERSHIP FOR REPAIR AND EVEN WITH TWO SEPARATE ABS MODULES REPLACED THE BRAKES STILL DO NOT WORK PROPERLY. THEY HAVE NO PROPER REPAIR AVAILABLE.
Mileage: 69,000
I WAS DRIVING MY CAR IN THE CITY AND CAME TO A CURVED LANE. I STEPPED ON THE BRAKES TO SLOW DOWN SO THAT I COULD MAKE A SLIGHT TURN BUT DON'T REMEMBER THE CAR SLOWING DOWN. I THEN TRIED TO STIR THE WHEEL SO THAT I WOULD NOT CRASH. AT THIS POINT, I MIGHT HAVE OVER CORRECTED THE STIRRING WHEEL LEADING THE CAR TO SLID AS THE ROAD WAS WET. I ENDED UP HITTING A POLE.
Mileage: 130,000
WHEN ATTEMPTING TO STOP MY 2007 FORD FUSION THE BRAKES WOULD LOSE FUNCTIONALITY IN VARYING DEGREES. SOMETIMES THE PEDAL WOULD GET SOFT BUT I WOULD BE ABLE TO STOP THE CAR BY PRESSING HARDER AND OTHER-TIMES THE BRAKES WOULD FAIL TO WORK ALL TOGETHER. WHEN THE BRAKES WOULD FAIL THEY WOULD REGAIN FUNCTIONALLY AFTER ABOUT 5-10 MINUTES. WHEN I INSPECTED THE BRAKE SYSTEM THERE WAS NO EVIDENCE OF LEAKING BRAKE FLUID OR BREAK/ROTOR WEAR. WHEN I TOOK THE CAR TO THE SHOP THE MECHANIC ASSURED ME THERE WAS NOTHING WRONG WITH MY ABS BRAKING SYSTEM. THE FAULTY BRAKES IN MY FORD FUSION EVENTUALLY FAILED COMPLETELY WHILE DRIVING AT 65 MPH ON HIGHWAY I-195 WHEN TRAFFIC CAME TO AN ABRUPT STOP. I SUFFERED A LIFE CHANGING CONCUSSION IN THE RESULTING ACCIDENT AS WELL AS LOSING MY CAR AND JOB. I BELIEVE THE PROBLEM IS A FAULTY MASTER CYLINDER AS NO BRAKE FLUID IS LOST FROM THE SYSTEM. PLEASE ADDRESS THIS ISSUE THERE ARE STILL 2007 FORD FUSIONS ON THE ROAD TODAY THAT WILL EVENTUALLY CAUSE MORE SERIOUS ACCIDENTS.
Mileage: 160,000
ANY TIME THE ABS SYSTEM ENGAGES, BREAK PRESSURE IS LOST FOR EXTENDED PERIODS OF TIME, RESULTING IN LONGER STOPPING DISTANCES. USUALLY THE ONLY WAY TO GET BREAK PRESSURE BACK IS TO TURN THE CAR OFF, LET IT SIT, AND PUMP THE BREAKS HARD SEVERAL TIMES BEFORE PRESSURE IS REGAINED, SOMETIMES NOT FOR SEVERAL DAYS. I HAVE NOT YET BEEN IN AN ACCIDENT DUE TO THIS BUT FEEL IT IS ONLY A MATTER OF TIME. IT FIRST OCCURRED LAST YEAR AROUND THIS TIME WHEN MY CAR WAS AROUND 116000 MILES. IT HAS OCCURRED 2 MORE TIMES SINCE THEN INCLUDING TODAY. THE MASTER CYLINDER WAS REPLACED IN AUGUST 2018 WITH NO CHANGE IN THE PROBLEM. AFTER EXTENSIVE RESEARCH AND RULING OUT OTHER POSSIBILITIES, I BELIEVE THE PROBLEM IS DUE TO THE ABS CONTROL MODULE. I KNOW THERE IS RESEARCH INTO THIS ALREADY, SO I AM ADDING MY CAR TO THE LIST OF AFFECTED VEHICLES TO ENSURE SOMETHING IS DONE ABOUT THIS PROBLEM.
Mileage: 118,300
BRAKE PEDAL GOES TO THE FLOOR, AND IS UNDRIVABLE DUE TO SAFETY ISSUES. THIS PROBLEM HAS BEEN GOING ON FOR MONTHS WITH THIS VEHICLE, WE HAVE SPENT SEVERAL THOUSAND DOLLARS, NUMEROUS PARTS FOR THE ABS BRAKES AND OIL LEAKS CONTINUALLY COMING FROM THE MASTER CYLINDER. PROBLEM NEVER FIXED, SEVERAL MECHANICS COULD NOT FIGURE OUT AFTER REPLACING EVERYTHING WITH THE BRAKE LINE AND STILL BRAKE GOES TO THE FLOOR. BRAKES BLED NUMEROUS TIMES AND NOTHING IS DIFFERENT, REPLACED SEVERAL PARTS AND NO IMPROVEMENT (HCU, BRAKE BOOSTER, MASTER CYLINDER, BOTH REAR BRAKE CALIPERS). PROBLEMS STILL PERSIST. VERY UPSET, THIS CAR IS MAKING US BROKE AND STILL NO RECALL!!?? SAME PROBLEM EVERY DAY WITH THE CAR, UNABLE TO SAFELY DRIVE IT, FOR SEVERAL MONTHS NOW, NOT JUST A SPECIFIC DATE, BUT MONTHS-LONG PROBLEMS WITH THIS CAR, WE HAVE A CHILD WITH AUTISM WHO NEEDS TO GET TO APPOINTMENTS AND UNABLE TO DRIVE HIM IN THIS UNSAFE CAR. ALSO AIRBAG IS A SAFETY HAZARD, WAS OFFICIALLY RECALLED, BUT NO FIX PROVIDED ITS BEEN OVER 2 YEARS SINCE WE WERE NOTIFIED. THESE ARE SERIOUS SAFETY RISKS.
Mileage: 180,000
DEPRESSED BRAKE PEDAL AS I APPROACHED A PARKING SPOT AT A VERY SLOW SPEED; THE PEDAL WENT TO THE FLOOR; THE CAR DID NOT STOP. BACKED UP OFF OF A GRASSY AREA AND THE BRAKES WORKED FINE. THE BRAKES HAVE WORKED FINE SINCE THAN. CHECKING VARIOUS VEHICLE COMPLAINT SITES INDICATE THE TROUBLE IS VERY LIKELY THE ABS HYDRAULIC CONTROL MODULE. I BELIEVE THAT FORD IS AWARE OF THIS PROBLEM.
Mileage: 97,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL COLLINS FORD, 4220 BARDSTOWN RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY SIX YEARS LATER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
SOFT BRAKES - 2007 FORD FUSION ACCIDENT IN WHICH CAR WAS TOTALED. DRIVING ON TO ON RAMP TO INTERSTATE. CARS SLOWED IN FRONT OF US, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR CAR WOULDN'T STOP AND WE STRUCK THE VEHICLE IN FRONT OF US.
Mileage: 133,000
THE ABS HCU VALVES IN MY 2007 FORD FUSION HAVE BECOME STUCK CAUSING THE BRAKES TO BECOME VERY "SPONGY" AND DRAMATICALLY INCREASE THE STOPPING DISTANCE OF MY VEHICLE. AFTER SOME RESEARCH, IT IS CLEAR THIS IS A VERY COMMON, DANGEROUS, AND COSTLY ISSUE THAT FORD WILL NOT STAND BEHIND.
Mileage: 125,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS, BUT THE FAILURE PERSISTED. THE VEHICLE WAS PREVIOUSLY TAKEN TO NORM REEVES FORD SUPERSTORE (LOCATED AT 18900 STUDEBAKER RD, CERRITOS, CA 90703) WHERE IT WAS DIAGNOSED THAT THE BRAKES AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 159,350. *TT
Mileage: 159,350
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. AFTER THE CRASH, THE VEHICLE CONTINUED TO EXPERIENCE INTERMITTENT BRAKE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *TT CONSUMER STATED ON 3 OCCASIONS MY DAUGHTER REAR ENDED VEHICLES BECAUSE OF BRAKE FAILURE. IT WAS AN ABS MODULE WHICH HE FIXED. CONSUMER STATED WE HAVE A SALVAGE TITLE LOWERING THE COST OF RESALE. CONSUEMR FOUND ABS PROBLEM THROUGH A REPAIR SEARCH CALLED IDENTIFIX.*JB
Mileage: 80,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAGLE RIVER FORD (1050 E WALL ST, EAGLE RIVER, WI 54521), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
ABS BRAKE FAILURE. THIS IS A FOLLOW UP TO MY PREVIOUS REPORT. FORD DOES NOT HAVE A NEW HCU MODULE AVAILABLE TO CORRECT THIS MALFUNCTION. I HAD TO PAY THE LABOR FOR THREE USED MODULES TO BE INSTALLED BEFORE THE ABS SYSTEM WORKED PROPERLY. FORD DEALERS CONTINUE TO SELL 2007 TO 2009 FUSION AND MILANS WITH THIS POTENTIAL DANGEROUS PROBLEM.
Mileage: 36,000
THE BRAKES WENT SOFT WHILE APPROACHING A RED LIGHT AND I COULD NOT STOP. IT FELT LIKE THEY 'BLEW OUT' AND THEY MADE A LOW PITCH SCRATCHING NOISE. THE LIGHT THEN TURNED GREEN, PREVENTING AN ACCIDENT. I TOOK THE CAR INTO THE FORD DEALERSHIP AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THIS IS A DESIGN-FLAW ON FORD'S PART, AND NOT A ROUTINE MAINTENANCE ISSUE.
Mileage: 170,000
THE DASHBOARD AROUND AIRBAG PORTION HAS COME APART AND IS RISING UP ALL THE WAY ACROSS THE DASHBOARD. PASSENGERS' SIDE THE SEAT BELT LIGHT AND SEAT BELT BUZZER GOES OFF. HAVE NOTIFIED FORD. NO COMPENSATION. DO NOT HAVE PICTURES AVAILABLE, BUT IF NEEDED WILL EMAIL THEM ASAP. THE CONSUMER STATED THERE WERE TOXIC GASES LEAKING FROM THE AIRBAG COMPARTMENT WHICH TAMPERED WITH THE ADHESIVE ON THE DASHBOARD. THE DASHBOARD BEGAN TO BUBBLE UP AROUND THE COMPARTMENT. THE SEATBELTS WOULD NOT RELEASE. THE CONSUMER'S GRANDCHILD HAD TO WRIGGLE OUT FROM UNDER THE SEAT BELT. THE SEATBELT HAD TO BE UNSCREWED FROM THE FLOOR TO RELEASE THE PRESSURE ON IT. THE INTERIOR DASHBOARD LIGHT, RADIO, CLOCK, MILEAGE, AND CD PLAYER WOULD NOT OPERATE. THE ENGINE LIGHT ILLUMINATED, THE DRIVER'S SEAT SEAMS BEGAN SEPARATING, THE BRAKES STICK, THE INTERIOR DOOR HANDLES BROKE OFF, THE REARVIEW FELL OFF WHILE DRIVING, AND THE TIRES HAD A CONSTANT LEAK. *JS
AFTER THE ABS ENGAGED ON THE CAR ON SOME ICE (GOING APPROXIMATELY 20MPH) THE BRAKE PEDAL SANK NEARLY TO THE FLOOR. NOW I HAVE NO ABS AND THE PEDAL SINKS TO ABOUT 2 INCHES ABOVE THE FLOOR BEFORE BRAKING STARTS. I HAVE HAD THE LINES AND MASTER CYLINDER LOOKED AT AND THEY WERE FINE. THE DEALER BELIEVES IT IS THE ABS PUMP THAT HAS A STUCK VALVE. APPARENTLY THIS IS NOT UNCOMMON AND NEEDS TO BE A RECALL NOT JUST AN EXPENSIVE REPAIR BILL FOR SOMETHING THAT COULD KILL PEOPLE.
Mileage: 180,000
DRIVING ON SLIPPERY WINTER NORTHERN ILLINOIS ROAD, STEPPED ON BRAKES WHEN APPROACHING A STOP LIGHT. ABS KICKED IN (SEEMED TO BE RIGHT FRONT WHEEL), THEN BRAKE PETAL WENT TO THE FLOOR AND COULD NOT STOP, ALMOST HIT THE CAR AHEAD OF ME. BRAKE PETAL REMAINED VERY SOFT AND EASILY WENT TO THE FLOOR BOARD FOR THE NEXT COUPLE OF DAYS. AFTER THAT, IT WENT BACK TO NORMAL. I AM CONVINCED AN ABS VALVE STUCK, SO I WENT TO THE DEALER TO GET A FIX / PART. TO MY SURPRISE, DEALER SAID FORD DOES NOT SUPPLY THE PART AND CANNOT FIX THIS PROBLEM WITH A NEW PART. SO, I HAVE NO SOLUTION. IF I GET A PART FROM THE JUNK YARD, IT WILL LIKELY HAVE THE SAME PROBLEM IN TIME. THIS IS A MAJOR PROBLEM TO THE SAFETY OF MY FAMILY, AND FORD OFFERS NO SOLUTION. ONLY THING I CAN THINK OF IS DEACTIVATE THE ABS. AT LEAST I WILL HAVE SOME BRAKES IN EMERGENCY RATHER THAN NO BRAKES.
Mileage: 125,000
WHEN DRIVING AND THE CAR HAS AN ABS BRAKING EVENT DUE TO A SUDDEN STOP OR SLICK ROAD CONDITIONS THE PEDAL WOULD DROP TO THE FLOOR AS IF THERE WAS NO BRAKE FLUID PRESSURE. AFTER THE VEHICLE WAS RESTED PRESSURE WOULD RETURN. AFTER APPROXIMATELY 3 OCCURRENCES OF THE ISSUE, RESTING THE VEHICLE NO LONGER FIXED THE ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHO DIAGNOSED THE HYDRAULIC CONTROL UNIT HAD FAILED AND IT WAS REPLACED. THE PROBLEM WAS FIXED AND HAS NOT RETURNED AFTER SUBSEQUENT ABS BRAKING EVENTS.
Mileage: 97,110
THERE IS A PROBLEM WITH MY CAR THAT IS VERY DANGEROUS, AND COULD BE LIFE THREATENING TO ME AND OTHERS. UNDER CERTAIN CONDITIONS MY BRAKES WILL NOT WORK. IT HAPPENS WHEN THE ROAD IS WET OR HAS SNOW ON IT. A FEW DIFFERENT THINGS HAS HAPPENED WHICH APPARENTLY DEPENDS HOW SLIPPERY THE ROAD IS. WHEN BRAKING SOMETIMES THERE WILL BE A ODD NOISE WHICH I THINK IS THE SAFETY BRAKING FEATURE, BUT EVEN THAT DOESN'T SEEM TO WORK CORRECT. THE WORST IS THIS. AGAIN, WHEN SLICK OR SLIPPERY ROADS. THERE HAVE BEEN NUMEROUS TIMES WHEN TRYING TO BRAKE I HAVE LOST ALL BRAKING. THE BRAKE PEDEL GOES COMPLETELY TO THE FLOOR. ON A FEW OCCASIONS THIS HAPPENED WHILE TRYING TO STOP BEFORE A STOP SIGN AND ENDED UP IN THE MIDDLE OF THE ROAD. THIS HAS HAPPENED GOING AT A SPEED OF 10 TO 55 MPH. TWICE THIS HAPPENED WHERE THE STOP SIGN WAS AT A ROAD THAT WAS 55 MPH. YOU CAN IMAGINE WHAT COULD HAVE HAPPENED. I HAVE READ ONLINE THAT OTHERS ARE HAVING THE SAME PROBLEM. WHY HAS NOTHING BEEN DONE ABOUT THIS POTENTIALLY DEADLY SITUATION ? FOR CRYING OUT LOUD. DOES THERE HAVE TO BE DEATHS BEFORE ACTION IS TAKEN ? THE CAR WAS TAKEN TO A LOCAL DEALER AND THEY SAID THE BRAKES NEEDED TO BE BLEAD. THEY SEEMED TO BE AWARE OF THIS PROBLEM....AGAIN, WHY AND THE HELL IS NOTHING BEING DONE ABOUT IT ? NEXT I AM GOING TO WRITE MY STATE REPRESENTATIVE OR SOMEONE WHO CAN MAKE SOMETHING HAPPEN. I BELIEVE I WROTE TO YOU BEFORE, BUT LOST THE PAPERWORK THAT CAME. BUT IT DOESN'T LOOK LIKE NOTHING WAS BEING DONE ABOUT IT ANYWAY. OH, AND WHEN THE BRAKES WERE BLEAD BY THE DEALER IT MADE NO DIFFERENCE. AT LEAST WHEN OTHER CAR MANUFACTURERS HAVE RECALLS SOMETHING APPEARS TO BE DONE ABOUT IT . HERE IN THE GOOD OLE USA THINGS SEEM TO DRAG ON AND ON AND ON. SO DOES THAT MEAN FOREIGN MANUFACTURERS ARE MORE CONSIDERATE FOR OUR SAFETY THAN OWN COUNTRY ? I WANT ACTION.
Mileage: 72,000
BRAKES - ON MANY OCCASIONS WHILE DRIVING ON THE HIGHWAY AND CITY STREET I FIND I HAVE TO PRESS THE BRAKE ALL THE WAY TO THE FLOOR FOR THE CAR TO FULLY STOP AND I HAVE BEEN IN MANY CLOSE CALL FENDER BENDERS. ELECTRICAL - THE LEFT TURN SIGNAL STOPPED WORKING IN ROUTE TO WORK ,SO I ASSUMED THE BULB BLEW OUT. HOWEVER, WHEN DRIVING THE CAR AGAIN THE TURN SIGNAL STARTED WORKING AGAIN. FOR THE TWO WEEKS THE LEFT TURN SIGNAL WORKED INTERMITTENTLY WHICH MADE ME VERY NERVOUS WHEN MAKING LEFT TURNS. AS OF NOW THE LEFT TURN SIGNAL IS WORKING AGAIN WITH NO INTERMITTENCE AND I DON'T KNOW IF/WHEN THE TURN SIGNAL OR SOMETHING ELSE WILL STOP WORKING OUT OF THE BLUE OR WHY THIS HAPPENED IN THE FIRST PLACE. TRUNK LEAKAGE - THE TIRE WELL IN THE TRUNK AS WELL AS THE SPARE TIRE AREA WAS FULL OF WATER AND NOT SURE WHERE THE LEAKAGE IS COMING FROM. I HAVE HAD THE CAR 9 YEARS AND DON'T RECALL WATER IN THAT AREA. AT THIS POINT I DON'T PLACE ITEMS IN THE TRUNK FOR FEAR OF IT GETTING WET ON A HEAVY RAIN DAYS HERE IN FLORIDA. VENTS - I HAD TO REMOVE THE DEFROST VENT ABOVE THE DASHBOARD BECAUSE THE LINING THAT HOLDS IT IN PLACE IS BENT AND WARPED A/C - CONTINUES TO MALFUNCTION, I HAVE HAD THE AIR SERVICED MULTIPLE TIMES AND WHEN WORKING IT'S GREAT BUT THEN THE AIR BECOMES LESS COOL AND GOES COMPLETELY HOT. THIS IS TORTURE DURING THE SUMMER.
Mileage: 104,000
THIS HAS HAPPEN INTERMITINGLY DURING THE COURSE OF OWNERSHIP. LATEST DATE IS 12/14/2017, CAR HAS 100,000 MILES ON IT - ORIGINAL OWNER. IF ON SLIPPERY, OR SNOWY ROAD AND BRAKES ARE USED TO STOP, IF ABS FUNCTIONS, PEDDLE GOES LOW AND STOPPING DIFFICULT. IF PEDAL PUMPED, BRAKES BECOME FIRM AND FUNCTION OK. EVENTUALLY SYSTEM GOES BACK TO NORMAL BY ITSELF.
Mileage: 100,000
MY PROBLEM IS EXACTLY AS DESCRIBED IN THE OPEN INVESTIGATION NHTSA ACTION NUMBER PE16017 CALLED "EXTENDED BRAKING DISTANCE". AFTER ENGAGING THE ABS DUE TO ICY AND SNOWY CONDITIONS, MY BRAKE PEDAL BECAME VERY "SOFT" AND ALMOST GOES TO THE FLOOR. THE TYPICAL BRAKING CHARACTERISTICS ARE CHANGED DRAMATICALLY, MUCH GREATER FORCE AND DISTANCE ARE REQUIRED TO STOP THE CAR. THIS IS VERY REPEATABLE. PUMPINT THE BRAKES DID NOT IMMEDIATELY HELP, BUT EVENTUALLY THE PEDAL DID COME BACK TO THE NORMAL POSITION. DURING THE SUMMER OF 2017 I MUST HAVE HAD THE SAME PROBLEM WITHOUT REALIZING IT, THE SHOP REPLACED MY MASTER CYLINDER BUT AS OF YESTERDAY IT'S OBVIOUS CHANGING THE MASTER CYLINDER DID NOT HELP. I SEE THIS AS A MAJOR SAFETY ISSUE, I WILL NOT LET MY DAUGHTER DRIVE THIS CAR AGAIN UNTIL THIS IS FIXED.
Mileage: 93,000
I HAVE CALLED THE DEALERSHIP FOR THE TAKATA RECALL AND THEY CONTINUE TO TELL ME THAT PARTS ARE NOT AVAILABLE ADDITIONALLY, LAST WINTER MY ABS BRAKING SYSTEM AFTER A SHORT SLIDE ON ICE, THE BRAKE PEDAL BECAME VERY SOFT AND REMAINS THAT WAY CURRENTLY AND I AM CONCERNED THAT IF I HAVE TO BRAKE HARD FOR A SEVERE STOP THAT IT WILL NOT STOP PROPERLY. IT HAPPENED WHEN I BRAKED ON A STREET WITH ICE, THE ABS KICKED IN AS THE TIRE SLIDE ON THE ICE, THEN AFTERWARDS THE BRAKE PEDAL HAS TO BE DEPRESSED SIGNIFICANTLY MORE TOWARDS THE FLOOR OF THE CAR THAT IT USED TO FROM THE INCEPTION OF PURCHASING THE CAR
Mileage: 150,000
I WAS INVOLVED IN A CAR ACCIDENT THAT SHOULD HAVE NEVER HAPPENED. I WAS DRIVING AND TRAFFIC IN FRONT OF ME STOPPED AND I ATTEMPTED TO STOP, HOWEVER WHEN I APPLIED PRESSURE AND THEN FELT MY PEDAL DROP AND GET SPONGY, I THEN HAD TO APPLY MUCH MORE PRESSURE BUT IT WASN'T ENOUGH. WHAT SHOULD HAVE BEEN ENOUGH STOPPING DISTANCE ALMOST DOUBLED. I ATTEMPTED TO AVOID A DIRECT REAR END COLLISION AND MANAGED TO VEER OFF TO THE RIGHT AND ONLY HIT THE OTHER CAR ON THE RIGHT REAR SIDE BUMPER. I HAVE NEVER BEEN IN ANY ACCIDENT REPORTS WHERE I HAVE REAR ENDED A PERSON AND IN THIS CASE I COULD FEEL THE BREAK PEDAL DROP UNDER ME. I FILED THE ACCIDENT REPORT WITH MY INSURANCE COMPANY. THIS IS THE STATEMENT THAT I GAVE TO THEM. "P1 WAS TRAVELING W/B IN THE NUMBER 3 LANE OF US HIGHWAY 50 WITH THE FLOW OF TRAFFIC AT ABOUT 40 MILES PER HOUR ON OCTOBER 20TH 2017 AT APPROXIMATELY 6:19PM. TRAFFIC WAS MODERATE AND WAS BEGINNING TO COME TO A SLOW DOWN. P1 NEEDED TO TAKE EXIT 6B TOWARD CA-99 SOUTH IN 1.9 MILES SO I USED MY RIGHT TURN SIGNAL TO INDICATE I WAS SWITCHING FROM LANE 3 TO LANE 2. AS P1 PROCEEDED TO MERGE INTO THE NUMBER 2 LANE TRAFFIC WAS SLOWING DOWN AND I WAS ENTERING THE LANE AT 25 MILES PER HOUR. STILL TRAVELING WEST BOUND IN THE NUMBER 2 LANE JUST NORTH OF THE 59TH STREET OVERPASS, P2 WHO IS NOW DIRECTLY IN FRONT OF P1 SLAMS HIS BREAKS AND BEGINS TO COME TO A COMPLETE STOP. P1 WAS DRIVING ABOUT 25 FEET BEHIND P2 AT 25 MPH AND ALSO APPLIED THE FULL FORCE TO THE BREAKS. WHEN I APPLIED THE BRAKES I FELT A SPONGY FEELING ON MY BRAKE PEDAL, AND IT DIDN'T BEHAVE THE SAME AND I HAD TO REAPPLY MUCH MORE FORCE AT WHICH TIME IT WAS TOO LATE. I COLLIDED WITH THE OTHER VEHICLE AT ABOUT 10 MPH "
Mileage: 115,600
ON OCTOBER 20, 2017 MY ELDERLY MOTHER HAD TRAVELED ABOUT 150 MILES OUT OF TOWN. WHEN TRAVELING A TWO LANE ROAD A FUNERAL PROCESSION WAS COMING THE OPPOSITE DIRECTION. SHE HAD PULL THE CAR HALF WAY OFF THE ROAD WITH ONE SIDE OFF THE ROAD AND THE OTHER ON THE ROAD. WHEN EVERYONE STARTED TO GO AGAIN THE CAR IN FRONT OF HER CAME TO A SUDDEN STOP. WHEN MY MOTHER TRIED TO STOP SHE HAD NO BRAKES. SHE TRIED TO LEAVE THE ROAD TO AVOID HITTING THE CAR IN FRONT OF HER BUT SHE ENDED UP HITTING THE RIGHT CORNER OF THE CAR.. THANKFULLY MY BROTHER-IN-LAW WAS BEHIND HER. HE DROVE THE FORD FUSION 150 MILES USING THE EMERGENCY BRAKES FOR STOPPING HER CAR.IT WAS MOSTLY INTERSTATE MILES TO GET HER HOME. IF THE BRAKES HAD NOT FAILED UNTIL SHE WAS ON THE INTERSTATE THIS COULD HAVE BEEN A FATAL INCIDENT. HER 2007 FORD FUSION HAS 85,000 MILES. SHE LOVED THE CAR BECAUSE IT HANDLES AND RIDES SO WELL EVEN THOUGH THE DASH IS BUCKLING AND COMING APART. NOW SHE IS AFRAID OF IT. HER MECHANIC REPLACED THE MASTER CYLINDER WHICH DID NOT CORRECT THE PROBLEM. THE CAR WAS TAKEN TO ANOTHER MECHANIC WHO REPLACED THE ABS HYDRAULIC CONTROL UNIT WHICH CORRECTED THE ISSUE. THIS IS A RARE PART TO FAIL AND IT IS A REAL ISSUE.
Mileage: 85,000
I MADE A PANIC STOP TO AVOID HITTING A PEDESTRIAN. THE ANTI-LOCK BRAKE SYSTEM WAS ACTIVATED WITH THIS STOP. THE CAR STOPPED CORRECTLY. I ARRIVED AT THE NEXT INTERSECTION TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR. I ROLLED THROUGH THE INTERSECTION AND WAS ABLE TO PULL OVER. I PUMPED THE BRAKE PEDAL FOR TEN MINUTES BEFORE NORMAL BRAKE PEDAL PRESSURE WAS ACHIEVED. THE CAR WAS LATER CHECKED OUT FOR THE LOW PEDAL AND IT WAS DETERMINED TO HAVE A DEFECTIVE ABS MODULE/UNIT. I AM DRIVING THE VEHICLE WITH THE ABS FUSE REMOVED TO AVOID THIS FROM OCCURRING AGAIN UNTIL THE REPLACEMENT OF THE ABS UNIT IS MADE. THIS MUST BE RECALLED BY FORD MOTOR COMPANY BEFORE A FATALITY OCCURS.
Mileage: 38,000
FROM TIME TO TIME MY ABS BRAKE PEDAL GOES TO THE FLOOR UNEXPECTEDLY AND CAR IS HARD TO STOP. THE PEDAL STAYS SOFT FOR A PERIOD OF TIME OR DAYS AND THEN RETURNS TO IT'S NORMAL POSITION. I'VE TAKEN IT TO MY MECHANIC BUT THEY CAN FIND NOTHING WRONG. SOME THINGS NOT RIGHT AND IT SOUNDS SIMILAR TO THE PROBLEM WITH THE 2007 FUSION HYBRID BRAKE PROBLEM THAT WAS RESOLVED WITH CSP-10B13, TSB-09-22-11
Mileage: 49,000
I HAVE A 2007 FORD FUSION SEL V6. THE CAR HAD 87,000 MILES. IT WAS ON THE WAY TO WORK IN THE MORNING. THE CAR IN FRONT OF ME SLOWED DOWN SO I WAS SLOWING DOWN TOO. MY FOOT WAS ON THE BRAKE PADDLE ALL THE TIME AT THAT MOMENT. THE SPEED SLOWED DOWN FROM ABOUT 35 MPH TO ABOUT 20-25 MPH. THEN IT FELT SUDDENLY NOT WORKING. I TRIED TO PRESS THE BRAKE HARDER BUT DID NOT WORK. THE ABS DIDN'T WORK EITHER. THERE WAS NO BRAKING SOUND OR MARK ON THE ROAD. THE CAR WOULDN'T STOP. I REAR ENDED THE CAR IN FRONT OF ME. WATCHED THE AIRBAG DEPLOYED. AFTER THE CRASH, THE CAR KEPT MOVING FORWARD WHILE THE FRONT CAR PULLED FORWARD. I USED THE EMERGENCY BRAKE TO STOP THE CAR BEFORE MOVING THE SHAFT TO PARK POSITION AND TURNING THE CAR OFF.
Mileage: 87,000
AFTER ENGAGING ABS, BRAKES ARE VERY SOFT AND BRAKE PEDAL NEEDS TO BE PUSHED TO THE FLOOR TO STOP THE CAR. BRAKES WERE FINE BEFORE AND AFTER INDETERMINATE NUMBER OF BRAKING ATTEMPTS BRAKES EVENTUALLY RETURN TO NORMAL. USUALLY AFTER A FEW DAYS OF DRIVING. ONLY CONSISTENT CONDITION THAT TRIGGERS THE DEFECT IS ACTIVATION OF ABS. HAS HAPPENED IN WINTER ON ICE, SUMMER IN RAIN OR GRAVEL.
Mileage: 143,000
LEAKING ABS PUMP, THUS ALSO SUCKS AIR IN CAUSING INEFFICIENT BRAKING. SEARCHED ONLINE AND LOOKS LIKE LOT OF PEOPLE HAVE FACED THE SAME PROBLEM WITH THE ABS PUMP OF RELATED FORD CARS, LINCOLN, MILAN, FUSION ETC. THE MENTIONED VEHICLE ONLY HAS 90K MILES ON IT. ITS TOO EARLY FOR ABS PUMP TO FAIL.
Mileage: 90,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FELT SOFT AND THE VEHICLE FAILED TO RESPOND, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CAPITOL FORD LOCATED AT 4490 CERRILLOS RD SANTA FE, NM 87507) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 147,622. UPDATED 12/13/2017 *LN *JS
Mileage: 147,622
A WHILE AGO I BRAKED OVER A MAN HOLE COVER AND THE ANTI LOCK BRAKES KICKED IN AND I ALMOST CRASHED INTO THE CAR IN FRONT OF ME. EVER SINCE THIS HAPPENED THE BRAKES PUSH ABOUT 70% DOWN BEFORE ENGAGING. IT SEEMS SOMETHING HAS CHANGED WITH THE ABS SYSTEM WHEN THEY ENGAGE TOO EASILY. IVE INSPECTED THE BRAKES AND NOTICED NOTHING WRONG.
Mileage: 160,000
WHEN IN MOTION, THE BRAKES HAVE TO DEPRESSED FURTHER TO THE FLOOR THAN WHEN NEW. THE MASTER CYLINDER WAS CHANGED OUT UNDER WARRANTY BUT THE PROBLEM WAS STILL THERE.
BRAKE PEDAL GOES TO FLOOR WHEN ABS ENGAGED. THIS HAPPENS EVERY TIME ABS IS ENGAGED. PUMPING BREAKS RECOVERS PEDAL FEEL.
Mileage: 130,000
PER YOUR WEB SITE AND INVESTIGATION PE16017, MY 2007 FUSION IS EXHIBITING THESE EXACT SYMPTOMS REGARDING BRAKING DISTANCE. PLEASE BE ENSURED THIS IS A REAL PROBLEM THAT FORD SHOULD RECALL. IT IS FRIGHTENING. I HAD TO BRAKE HARD TO AVOID HITTING SOMEONE. FROM THAT POINT FORWARD, MY BRAKES EASILY REQUIRE 30-50% MORE PRESSURE (SOMETIMES MORE) TO STOP THE VEHICLE.
Mileage: 143,000
THE ABS GOES OFF WHEN APPLYING THE BREAKS AT RANDOM TIMES WHEN IT SHOULD NOT BE, SUCH AS ON DRY PAYMENT, MAKING BREAKING DISTANCES LONGER. THE EVENT OCCURS MOSTLY AT SPEEDS BELOW 45 MPH AND HAS BEEN PRIMARILY OBSERVED IN LOCAL TRAFFIC. WHEN THIS OCCURS IT SEEMS TO BE WHEN TURNING THE WHEEL, SUCH AS SLOWING DOWN TO MAKE A RIGHT OR LEFT HAND TURN. THERE ARE NO ABS WARNING LIGHTS ON THE DASH, BREAKS ARE NEWER ALONG WITH TIRES.
Mileage: 128,315
ABS CONTROL UNIT HAS RECENTLY GONE BAD. SINCE THEN, IT TAKES MUCH LONGER TO STOP. FORD MECHANIC SAID IT IS A VERY SERIOUS PROBLEM. I DO NOT FEEL SAFE DRIVING IT ANYMORE. NEEDS REPLACING ASAP.
Mileage: 130,000
MY BRAKES HAVE GONE SOFT AFTER A INCIDENT THIS PAST WINTER WHEN I APPLIED THE BRAKES WHILE GOING OVER A ROUGH ROAD. I HAVE REPLACED THE BRAKES, YOU HAVE TO PUMP THE BRAKES TO GET IT TO STOP. THE BRAKES FUNCTION, THEY ARE SOFT WHEN APPLIED. MY DEALER, MATHEWS FORD LOCATED IN OREGON, OHIO STATED I NEED A NEW HYDRAULIC CONTROL BOX.THE DEALER STATED THE COST TO REPLACE THE PART WOULD BE $1400.00. THEY ALSO EXPLAINED I AM NOT THE FIRST TO EXPERIENCE THIS PROBLEM. PLEASE KEEP ME INFORMED REGARDING MY COMPLAINT AND POSSIBLE RECALL. REGARDS, [XXX] [XXX]@GMAIL.COM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mileage: 118,000
WHEN PULLING INTO THE GARAGE AT HOME, THE BRAKE PEDAL WENT TO THE FLOOR
Mileage: 95,000
THE BRAKE PEDAL HAS GONE SOFT, TO THE FLOOR, SEVERAL TIMES DURING NORMAL BRAKING IN THE LAST FOUR MONTHS. IT GREATLY INCREASED STOPING DISTANCE. IT SEEMS TO HAVE OCCURRED ON SNOW COVERED OR ROUGH SPOTS ON THE HIGHWAY. ALL OF THE EVENTS OCCURRED ON ASPHALT PAVED ROADS. IT SELF CORRECTS FAIRLY QUICKLY. THE PROBLEM SEEMS TO BE THE SAME AS REPORTED BY OTHER OWNERS OF 07-09 FUSIONS AND MILANS.
Mileage: 35,300
THIS HAD BEEN A REPEAT ISSUE I WOULD HIT A BUMP OR POTHOLE WHILE ALSO PRESSING THE BREAK. THERE WOULD BE A BRIEF SOUND OF THE ABS KICKING IN, FOLLOWED BY A SUDDEN AND ALARMING LOSS OF BRAKE PRESSURE. WHILE PRESSING THE BRAKES, THERE WOULD BE A MOMENT WHERE BACK PRESSURE WILL BE FELT, THEN WOULD PASS THAT THRESHOLD AND FULLY PRESSING THE BRAKE TO THE FLOOR WOULD BE NECESSARY TO STOP THE VEHICLE. THIS WOULD CONTINUE TO OCCUR FOR SOME TIME (USUALLY THE DURATION OF THE DRIVE) AND REPEATEDLY PUMPING THE BRAKES WHILE STOPPED MIGHT RETURN IT TO NORMAL FUNCTIONALITY ONLY FOR A LITTLE WHILE. SAME PROBLEM AS OF TODAY 3/2017 CHARLESTON, WV
Mileage: 98,000
EITHER IN 2008 OR 2009, SHORTLY AFTER PURCHASING A BRAND NEW 2007 FORD FUSION, I WAS GREETED WITH THE FIRST MAJOR ISSUE OF MY BRAKES GOING OUT ON ME WHILE DRIVING. FIND OUT THIS WAS DUE TO A DEFECTIVE MASTER CYLINDER. THE ENGINE LIGHT TURNED ON WITHIN 3-4 YEARS OF HAVING THE VEHICLE, AND WAS FOUND TO BE RELATED TO THE THERMOSTAT, THE ENGINE WOULD ALWAYS RUN TOWARDS THE COOL END, NEVER GOING ABOVE 1/3 OF THE WAY TO THE HALFWAY MARK. THAT WAS FIXED AFTER YEARS OF FAILED ATTEMPT. AND ALL THE WHILE, I NEVER HAD A FUNCTIONING AIR CONDITION UNIT AND WOULD HAVE TO REPAIR YEARLY, AND THEN FOUND TO BE RELATED THE CAR ALWAYS RUNNING TOO COOL. OVER THE PAST TWO YEARS, I HAVE HAD TO REPLACE THE GASKET TWICE, BECAUSE OIL WOULD APPEAR IN PLACES IT SHOULD NOT (I ALWAYS MAINTAIN MY CAR BY DOING THE OIL CHANGES, ETC ON TIME). THIS PAST SUNDAY, I WAS DRIVING AND GOING AROUND 70 MPH WHEN MY CAR STARTED TO DECELERATE TO 65, THEN 60, THEN WOULD NOT GO PAST 40 SO I PULLED OFF THE INTERSTATE AND DROVE BACK HOME. OVER THE NEXT COUPLE OF DAYS I SMELLED BURNT OIL, AND THE SAME ISSUE WITH OIL BEING WHERE IT SHOULD BE HAPPENED AGAIN. MECHANIC IS TELLING ME IT IS DONE, AND AFTER RESEARCHING, THIS IS NOT SOMETHING UNIQUE TO JUST MY CAR. THIS IS DANGEROUS AND PEOPLE HAVE REPORTED MANY HORRIFYING STORES ON THE SAME ISSUE, WITH SOME PEOPLE'S FUSIONS COMBUSTING AND STALLING THEM ON THE HIGHWAY. I DID NOTIFY THE FORD COMPANY TODAY OF ALL THE SAFETY ISSUES AND OTHER ISSUES RELATED TO MY CAR, JUST SO THEY HAVE IT DOCUMENTED ON THEIR END AS WELL. I AM APPALLED THIS CAR DOES NOT HAVE RECALLS OTHER THAN THE ONE RELATED TO THE AIRBAGS, WHICH THEY CAN NOT FIX YET, POSING MY PASSENGER AT RISK.
Mileage: 125,000
AS OF FEB 2017, I HAVE APPROXIMATELY 92,000 MILES ON MY CAR. IN WINTER OF 2014 AFTER GOING OVER A PATCH OF ICE AND THE ABS ENGAGING THE BRAKE PEDAL BECAME SPONGY AND WENT TO THE FLOOR. BRAKES STILL APPLIED BUT FELT LIKE MANUAL MODE. AFTER SEVERAL DAYS OF DIFFICULT BRAKING THE ISSUE RESOLVED ITSELF AND NORMAL BRAKING RESUMED. HOWEVER, EVERY TIME I BRAKED IN A GRAVEL AREA OR SUCH WITH LIMITED TRACTION AND THE ABS WOULD ENGAGE, IT WOULD CREATE A BRAKE ISSUE FOR SEVERAL DAYS. IN OCTOBER 2015, THE ISSUE BECAME PERMANENT, HOWEVER I FOUND I COULD CORRECT IT TEMPORARILY BY PULLING THE FUSE ASSOCIATED WITH THE ABS CONTROL MODULE WITH ENGINE OFF, STARTING THE CAR WITH IT OUT AND REINSERTING THE FUSE SEEMED TO RESET THE MODULE AND IT WORKED PROPERLY AGAIN FOR A DAY OR 2 AT BEST BEFORE REVERTING BACK TO THE SOFT PEDAL ISSUE. I ALSO NOTED, PULSING THE PEDAL AND THEN SLAMMING ON THE PEDAL, AS YOU WOULD DURING EMERGENCY BRAKING, WOULD CREATE A NORMAL PEDAL FEEL AT TIMES, BUT THAT IS NOT NEEDED DURING TYPICAL DRIVING AND WOULD IMMEDIATELY REVERT BACK TO POOR PEDAL FEEL. I'VE RECENTLY CALLED MY LOCAL FORD PARTS DEPARTMENT, AND WAS TOLD THAT THE PART FOR A 2007 FORD FUSION, PART # 7E5Z 2C215A, IS NO LONGER AVAILABLE, AND THERE IS NO GUARANTEE THAT THE PART FOR THE 2008 FUSION WOULD FIT OR WORK WITH A 2007 ECU. SO I'M LEFT WITH FINDING ONE IN A SCRAP YARD OR TAKING A CHANCE THAT A $1,235 2008 PART MAY WORK WITH MY VEHICLE. PLEASE HELP, AS IF IT WERE NOT THAT I AM A CAUTIOUS DRIVER WITH MY VEHICLE, ACCIDENTS MAY HAVE OCCURRED DUE TO THIS ISSUE.
Mileage: 75,000
I WANT TO ADD MY NAME TO THE BRAKE SOFTENING ISSUE THAT OCCURS ON SOME FUSIONS AFTER THE ABS IS ACTIVATED. THIS HAS HAPPENED SEVERAL TIMES AND IT TAKES DAYS FOR THE BRAKES TO RECOVER. THE MOST RECENT TIME OCCURRED LAST WEEK AND THE BRAKES ARE STILL SOFT AND THE PEDAL GOES TO THE FLOOR BEFORE PROPER BREAKING OCCURS. I AM VERY CONCERNED BECAUSE IF I NEED TO STOP QUICKLY TO AVOID AN ACCIDENT OR PEDESTRIAN, I AM AFRAID I WON'T BE ABLE TO. PLEASE CONTINUE TO INVESTIGATE. DUE TO THE NATURE OF THIS PROBLEM, I FEEL THIS ISSUE SHOULD BE A RECALL. FEEL FREE TO CONTACT ME IF YOU HAVE ADDITIONAL QUESTIONS ABOUT THIS ISSUE.
Mileage: 85,000
THE BRAKE PEDAL GOES SOFT WHEN I BRAKE ON A ROUGH, OR UNEVEN ROAD. THE PEDAL REMAINS SOFT UNTIL THE CAR IS SHUT OFF, AND NOT USED FOR AN EXTENDED TIME PERIOD OF TIME. THIS HAS HAPPENED TO ME MORE THAN ONCE. THE FIRST TIME WAS IN LATE 2015. I SPENT OVER $500 GETTING A MAJORITY OF THE BRAKING SYSTEM REPLACED. IT JUST HAPPENED AGAIN ON MONDAY, FEB 13, 2017.
Mileage: 155,000
I HAVE EXPERIENCED PROBLEMS WITH THE BRAKES ON 2 OCCASIONS; BOTH TIMES THE ANTI-LOCK HAS ENGAGED BRIEFLY AND THEN THE BRAKE PEDAL WENT "SOFT", TRAVELING QUITE FAR. THE FIRST TIME I WAS DRIVING OVER A ROUGH SPOT AND APPLIED THE BRAKES. THE SECOND TIME THE ANTI-LOCK BRAKES ENGAGED WHEN I BRAKED ON AN ICY SPOT.
Mileage: 121,000
AFTER HITTING A BUMP IN THE ROAD THE BRAKES BECAME SOFT, GOING ALMOST TO THE FLOOR. I WAS DRIVING ON A PAVED COUNTY ROAD.
Mileage: 71,000
WHILE DRIVING MY 2007 FORD FUSION APPROXIMATELY 35 MILES AN HOUR AND APPROACHING A STOPLIGHT, I APPLIED THE BRAKES TO SLOW DOWN AND THE CAR PASSED OVER A ROUGH PATCH OF ROAD WITH SEVERAL POTHOLES. THE BRAKE PEDAL BECAME SOFT AND MOVED DOWN TOWARDS THE FLOORBOARD AND THE CAR COASTED WITHOUT CONTINUING TO SLOW DOWN. AFTER RELEASING THE BRAKE PEDAL AND THEN APPLYING THE BRAKES AGAIN, THE PEDAL WAS STILL SOFT AND THE CAR CONTINUED TO COAST AND EVENTUALLY CAME TO A STOP WELL INTO THE INTERSECTION AFTER THE BRAKE PEDAL WAS MASHED TO THE FLOOR. THE SOFT BRAKE ISSUE CONTINUED AS I DROVE THE CAR TO A REPAIR SHOP TO HAVE IT LOOKED AT. THE REPAIR SHOP HAS BEEN ABLE TO REMEDY THE FIX BY BLEEDING THE BRAKE LINES BUT THE ISSUE HAS RECURRED OVER TIME AND THERE DOES NOT APPEAR TO BE A PERMANENT FIX MADE AVAILABLE. THIS IS THE FOURTH OCCURRENCE OF THIS "SOFT BRAKE" PROBLEM OVER THE LAST TWO YEARS. EACH TIME IT HAS OCCURRED I HAVE AVOIDED A COLLISION BUT WORRY THAT I MAY NOT BE AS LUCKY THE NEXT TIME THIS OCCURS. I PURCHASED THE VEHICLE NEW IN JULY 2007 AND HAD NO BRAKE ISSUES UNTIL TWO YEARS AGO. GIVEN THAT THIS IS A RECURRING PROBLEM, I HAVE DONE SOME RESEARCH AND NOTICED THAT OTHERS ARE BEGINNING TO HAVE THE SAME EXPERIENCE THAT I AM AND HAVE REPORTED IT. I HOPE THE NHTSA IS ABLE TO INVESTIGATE THIS ISSUE AND ISSUE A RECALL THAT WILL MAKE THESE VEHICLES SAFER FOR EVERYONE ON THE ROAD. *TR
Mileage: 120,000
MY 2007 FUSION FREQUENTLY HAS SOFT BRAKES, THE BRAKE PEDAL FEELS SQUISHY AND GOES DOWN TO THE FLOOR AND I AM UNABLE TO STOP WITHIN MY DESIRED STOPPING DISTANCE. THIS USUALLY HAPPENS WHEN THE CAR IS IN MOTION ON CITY STREETS HOWEVER LAST NIGHT IT HAPPENED IN MY GARAGE. IT HAS HAPPENED SEVERAL TIMES (JUNE 24, 2016 THROUGH JAN 9, 2017) AND I DO NOT FEEL SAFE DRIVING MY CAR. I HAVE HAD 2 MASTER CYLINDERS, BRAKES FLUSHED 2 TIMES, 2 NEW FRONT ROTORS, AND PAID FOR DIAGNOSTIC TESTING BUT THE ONLY CODE DISPLAYED WAS THAT THE CAR NEEDED NEW SPARK PLUGS. *TR
Mileage: 149,175
BETWEEN 55-65K THE BRAKE PEDAL BECAME SOFT/MUSHY AND SPORADICALLY WOULD GO ALL THE WAY TO THE FLOOR/FIREWALL WHEN TRYING TO STOP; SOMETIMES ROLLING THROUGH A STOP SIGN OR A TRAFFIC LIGHT. AT FIRST, IT WAS SPORADIC; THEN, THE BRAKES NEEDED TO BE PUMPED EVERY TIME BEFORE STOPPING OR THE CAR WOULD CONTINUE TO TRAVEL AS THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR/FIREWALL. EVENTUALLY PUMPING THE BRAKES DID NOT WORK AND I HAD A MUSHY BRAKE PEDAL WITH NO BRAKES AT ALL THAT WOULD GO RIGHT TO THE FLOOR AND THE CAR WOULD NOT STOP. I HAD NEW ROTORS AND PADS INSTALLED AND BLED THE BRAKES BUT THIS DID NOT CORRECT THE PROBLEM. AFTER RESEARCHING AND DIAGNOSING THE PROBLEM I BOUGHT AND INSTALLED A USED HYDRAULIC CONTROL UNIT FROM THE IDENTICAL MAKE, YEAR AND MODEL AS MY CAR. I COULD NOT AFFORD A NEW UNIT AT $880.00 DOLLARS PLUS TAX AND DEALER INSTALLATION $$$$. THE BRAKES WORKED FINE AFTER THE USED HYDRAULIC CONTROL UNIT WAS INSTALLED. THE PROBLEM IS THAT AFTER AN ANTI-LOCK BREAKING EVENT A VALVE IN THE UNIT REMAINS STUCK IN THE OPEN POSITION AND CAUSES THE SOFT BREAKING.
Mileage: 55,000
I WAS DRIVING DOWN GARNERS FERRY IN COLUMBIA, SC ON A RAINY DAY IN JUNE, TOWARDS WHERE IT TURNS INTO DEVINE ST., AND AS I PASSED THE TARGET (SHOPPES AT WOODHILL, 6090 GARNERS FERRY RD, COLUMBIA, SC 29209) I STARTED ATTEMPTING TO SLOW DOWN BECAUSE THE ROAD IS DOWNHILL. AS I STARTED TO PRESS THE BRAKES THE CAR DIDN'T SEEM TO BE SLOWING. I TOOK A SECOND TO GLANCE DOWN AND MAKE SURE I WAS PRESSING THE BRAKE. I WAS SO I PANICKED AND STARTED STOMPING THE BRAKE. I FELT THE CAR SHAKING AND VIBRATING THE STEERING WHEEL AND IT SOUNDS LIKE THE BRAKES WERE LOCKED BUT I COULDN'T STOP MY CAR BEFORE REAR-ENDING AN SUV AT FULL SPEED IN MY FORD FUSION ON THE GARNERS FERRY/DEVINE ST. AND ROSEWOOD/WILDCAT RD. INTERSECTION. THE FRONT END OF MY CAR WAS DAMAGED TOTALING OVER $1,000.
Mileage: 85,000
WHILE DRIVING IN DOWNTOWN COLUMBIA, SC ON DEVINE ST. DECEMBER 6, 2016, IT STARTED RAINING. I SAW THE CAR IN FRONT ME INDICATE THEY WERE GOING TO TURN SO I TRIED TO STOP. THE BRAKE PEDAL TOUCHED THE FLOOR AND THE STEERING WHEEL STARTED SHAKING. I STARTED TO SLIDE, AND BEFORE MY CAR SLOWED DOWN, I HIT THE CAR IN FRONT OF ME. MOMENTS LATER THE CAR BEHIND ME COLLIDED INTO THE REAR OF MY CAR,
Mileage: 95,000
ON JUNE 29, 2013 I WAS DRIVING ON ROUTE 13 TOWARDS HIGHWAY 71 IN OHIO NEAR BELLVILLE. I BEGAN TO ATTEMPT TO STOP AT THE SECOND STOP LIGHT BEFORE THE HIGHWAY PASSED OVER 13 AND MY BRAKES FAILED TO RESPOND. I HEARD ON THE NEWS ABOUT THE INVESTIGATION INTO THE BRAKE FAILURE FOR THESE TYPES OF VEHICLES AND WANTED TO HELP. I WAS SITED FOR THE ACCIDENT, BUT MY BRAKES WERE LESS THAN 6 MONTHS OLD. I NEVER HAD CONTACT WITH THE WOMAN I HIT BECAUSE MY CAR ROLLED THROUGH BOTH INTERSECTIONS, I HAD TO USE THE GRASS MEDIAN TO SLOW THE CAR BEFORE USING THE PARKING BRAKE TO STOP THE CAR COMPLETELY. THE CAR ROLLED ABOUT 1,600 FT BEFORE I COULD STOP IT. I CAN PROVIDE MORE INFORMATION WITH TIME AS I NOW LIVE IN TEXAS.
Mileage: 50,000
MAJOR ACCIDENT DUE TO FAULTY BRAKES. I WAS DRIVING WITH IN A MAJOR INTERSECTION AND TRAFFIC STOPPED SUDDENLY AND WHEN I BRAKE THE CAR'S BRAKES DID NOT RESPOND SO I REAR ENDED A VEHICLE IN FRONT OF ME. I EVEN TRIED TO AVOID THE VEHICLE BY GOING OUTSIDE THE LANE, BUT BRAKES DELAYED. *TR
Mileage: 100,000
TL* THE CONTACT OWNED A 2007 FORD FUSION. WHILE DRIVING 50 MPH, THE BRAKES FAILED WHEN APPLIED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. *TT *AS
Mileage: 180,000
WHEN HITTING A BUMP IN THE ROAD WHILE BRAKING OR AFTER BRAKING QUICKLY AND HARD, BRAKE PRESSURE/RESISTANCE IS LOST--NOT COMPLETELY, BUT DISARMINGLY NOTICEABLE. I HAVE TO PUMP THE BRAKES ONCE TO FEEL MORE PRESSURE/RESISTANCE. MY FUSION HAS EXPERIENCED THIS PROBLEM FOR YEARS. I'M PRETTY SURE I REPORTED IT TO THE SERVICE DEPARTMENT OF HARROLD FORD IN SACRAMENTO CA YEARS AGO AND THAT I WAS TOLD THE BRAKES FUNCTION AS THEY SHOULD. GIVEN THAT REPLY, I ASSUMED THAT THIS IS A SIDE EFFECT OF ABS BRAKES. I AM REPORTING THIS COMPLAINT NOW BECAUSE OF THE RECENT MEDIA REPORTS THAT NHTSA IS INVESTIGATING THIS TYPE OF COMPLAINT.. THE DATE SHOWN IN "WHEN DID THIS HAPPEN?" IS AN ESTIMATE OF THE LAST TIME IT OCCURRED. IT HAS OCCURRED MANY TIMES IN THE 10+ YEARS THAT I HAVE BEEN DRIVING THIS CAR. THE CAR IS OWNED BY MY EMPLOYER, CALIFORNIA FARM BUREAU FEDERATION. *TR
Mileage: 197,000
ABS FAILED TO STOP MY CAR.
Mileage: 200,000
BRAKE PEDAL WILL RANDOMLY GO TO THE FLOOR, LOSING ALL BRAKE CONTROL. WHEN PEDAL IS PUMPED, I REGAIN BRAKES, BUT HAVE HAD SOME VERY CLOSE CALLS. IT USUALLY DOES IT WHILE IN MOTION. THIS HAS HAPPENED SEVERAL TIMES. LOCAL FORD DEALER FOUND NO BRAKE PROBLEMS WHEN INSPECTED.
Mileage: 95,000
BRAKES ARE MUSHY AFTER THE ANTI-LOCK BRAKES ENGAGE. THIS HAPPENED BEFORE, MONTHS AGO, AND THE MUSHY FEELING WENT AWAY IN A FEW DAYS. THE PROBLEM JUST HAPPENED AGAIN AND THE BRAKES ARE STILL MUSHY A DAY LATER. THE FIRST TIME WAS DUE TO SNOW ON THE ROAD. THE SECOND TIME DUE TO MOSS AND RAIN ON A GRAVEL DRIVEWAY ON A STEEP HILL.
Mileage: 92,028
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE RECENTLY RECEIVED A COMPLETE BRAKE JOB. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
WHEN APPLYING THE BRAKES IN SNOW, THE BRAKE PEDAL WENT TO THE FLOOR. HAPPENED AGAIN ON REGULAR BLACKTOP PULLING OUT OF A LOW SPOT.
Mileage: 150,000
TL* THE CONTACT OWNED A 2007 FORD FUSION. WHILE DRIVING 40 MPH, THE VEHICLE LOST ALL BRAKE FUNCTION AND REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, NECK, AND HAND. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
MY SON WAS DRIVING THE CAR IN THE CITY. HE WENT OVER A SPEED BUMP AT SLOW SPEED AND AS SOON AS HE CAME OFF THE SPEED BUMP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. HE WAS ABLE TO PUMP THE BRAKES TO STOP THE CAR. HE GOT OUT AND CHECKED FOR LEAKS OR OTHER PROBLEMS AND FOUND NONE. HE TESTED THE BRAKES DRIVING SLOWLY AND THEY SEEMED TO BE WORKING FINE, SO HE DROVE IT HOME. WE HAD IT CHECKED BY OUR MECHANIC BUT THEY COULDN'T FIND ANY PROBLEMS. *TR
Mileage: 115,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT SUSTAINED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE BODY DAMAGES WERE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
I WANTED TO FILE MY COMPLAINT ON THE BRAKES. I HAVE HAD THIS VEHICLE SINCE 8/07 AND HAVE HAD A FEW MECHANICS CHECK THE BRAKES. IF I HIT MY BRAKES GOING OVER A BUMP THEY WILL GO STRAIGHT TO THE FLOOR. MOST TIMES IT TAKES A COUPLE HOURS FOR THE BRAKES TO RETURN TO NORMAL. I HAVE HAD MANY CLOSE CALLS; WITH THE LAST ONE HITTING THE BRAKES AND NOT KNOWING A BUMP WAS THERE, I HAD TO SWERVE TO KEEP FROM RUNNING INTO THE BACK OF ANOTHER VEHICLE. THIS ISSUE WITH THE BRAKES HAS BEEN GOING ON CONTINUOUS . RECEIVED RECALL LETTER FOR TARKATA AIRBAGS STILL NOT HAD THEM REPAIRED
Mileage: 60
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL WAS SPONGY AND SLOW TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
WHILE DRIVING ON AN UNEVEN SURFACE, THE VEHICLE'S BRAKES FAILED CAUSING A REAR END/FRONT END COLLISION. *TR
Mileage: 74,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHEN THE BRAKE PEDAL WAS APPLIED, THE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE DEALER REPLACED THE ABS MODULE AND ABS PUMP, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.
Mileage: 49,500
WHILE DRIVING DOWN A CITY ROAD THIS MORNING AT 40 MPH, I APPLIED THE BRAKES AS I APPROACHED THE INTERSECTION. THERE WAS A RED LIGHT AND I WAS UNABLE TO DECELERATE NORMALLY OR COMPLETELY STOP. THE BRAKE PEDAL DEPRESSED COMPLETELY TO THE FLOOR AND I HAD VERY LITTLE CONTROL. I PUMPED THE BRAKES FEVERISHLY. THE BRAKE PEDAL WAS VERY SOFT AND HIT THE FLOOR QUICKLY. IF IT HAD NOT BEEN SO EARLY IN THE MORNING, I WOULD HAVE BEEN IN AN ACCIDENT. THOUGH I WAS ABLE TO SLOW MY SPEED, I WAS NOT ABLE TO STOP IN TIME. I HAD TO ROLL THROUGH THE RED LIGHT AND TURN RIGHT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT HAPPENED BEFORE ON THE HIGHWAY IN RAINY, INCLEMENT WEATHER. THE TRAFFIC WAS SLOW AND I WAS ABLE TO AVOID HITTING THE CAR IN FRONT OF ME. I ATTRIBUTED THIS TO WET, SLIPPERY ROAD CONDITIONS. I NOW FEEL SOMETHING IS TRULY WRONG WITH THE BRAKING SYSTEM. *TR
Mileage: 109,500
AFTER CHANGING ROTOR AND BRAKE PAD ALL AROUND ON VEHICLE THE BRAKE PEDAL STILL GOES ALMOST ALL THE WAY TO FLOOR . CAR WILL STOP BUT NOT WITHOUT SOME ADDITIONAL PUMPING AND ALLOWING MORE TIME TO STOP
Mileage: 134,000
THIS HAS BEEN ONGOING FOR OVER A YEAR. THE MOST RECENT EVENT WAS 12/16/2016. AFTER ABS ENGAGES FOR ANY LENGTH OF TIME, BRAKES GO SOFT AND THERE IS NO BRAKING POWER UNTIL THE FLOOR, WHEN THEY FINALLY ACTIVATE. PUMPING THE BRAKE ITSELF A FEW TIMES CAN TEMPORARILY HARDEN THE BRAKES. WHAT FIXED IT THE PREVIOUS YEAR [UNTIL ANOTHER ABS EVENT] WAS DOING A FEW HARD EMERGENCY STOPS AT A SLOW SPEED. THIS IS NO LONGER WORKING AND THE ONLY THING I CAN THINK OF TO DO IS TAKE THIS TO A DEALER EVERY TIME IT ACTIVATES AND HAVE THEM BLEED THE ABS/BRAKE SYSTEM. I HAVEN'T TAKEN THIS INTO THE DEALER, BUT FROM WHAT I'VE BEEN READING, IT'S THE HCU UNIT THAT IS LEAVING A VALVE OPEN. BRAKES HARDEN UP AGAIN WHEN THE ENGINE IS TURNED OFF AND PUT IN PARK. AGAIN, THERE IS VERY LITTLE OR NO BRAKING POWER UNTIL WELL AFTER THE PEDAL IS NEARLY FULLY DEPRESSED TO THE FLOOR. *TR
Mileage: 62,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ABS VALVE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
AFTER HITTING THE BRAKES AND ENGAGING THE ABS SYSTEM, THE BRAKES HAVE NOW GONE "SOFT" AS THE HYDRAULIC CONTROL UNIT HAS NOT RESET ITSELF AND THE BACKSIDE VALVE REMAINS OPEN. I NOW MUST PRESS THE BRAKES ABOUT 90% OF THE DISTANCE TO THE FLOOR EVERY TIME IN ORDER FOR THE VEHICLE TO STOP APPROPRIATELY. AFTER SOME BASIC RESEARCH THIS SEEMS TO BE A COMMON ISSUE WITH 07 AND 08 FORD FUSIONS. THE MECHANIC CANNOT FIGURE OUT A SURE FIX AND ANY SUGGESTED FIX IS VERY COSTLY WITH NO GUARANTEE OF SUCCESS. WHY IS THERE NO RECALL ON THIS???? VERY UNSAFE!!
Mileage: 77,000
WHILE DRIVING THE BRAKE PEDAL BEGAN TO FAIL, AS I PRESSED DOWN ON THE BRAKE IT TRAVELED TO THE FLOOR. THE BRAKES DID NOT ENGAGE, I QUICKLY RELEASED PRESSURE ON THE BRAKE PEDAL AND PRESSED AGAIN, THE BRAKES THEN ENGAGED BUT THE PEDAL STILL TRAVELED DOWN PAST ITS NORMAL POSITION. I WAS DRIVING STRAIGHT ON A CITY STREET (ASPHALT-NO APPARENT DAMAGE TO ROAD), I WAS ABLE TO STOP AND NOT HIT ANYTHING BECAUSE I WAS DRIVING AT A LOW RATE OF SPEED AND QUICKLY REAPPLIED THE BRAKE.
Mileage: 120,000
I HAVE HAD TWO INCIDENTS WHERE MY BRAKE PEDAL WENT TO THE FLOOR AND I HAD NO BRAKES. THE FIRST TIME, OCTOBER 21, 2015, THE DEALER COULDN'T PINPOINT THE PROBLEM AND SUGGESTED REPLACING THE REAR BRAKES WHICH WERE WORN (NOTE: THEY HAD PASSED INSPECTION NO LONG BEFORE THIS TIME). I AGREED TO THIS REPAIR. THEN ON APRIL 2, THE PEDAL ONCE AGAIN WENT TO THE FLOOR WHEN I BRAKED. I PUMPED THE BRAKES AND WAS ABLE TO STOP FOR A RED LIGHT WITHOUT HITTING THE CAR IN FRONT OF ME. THIS TIME THE DEALER REPLACED THE ABS VALVE MODULE, FLUSHED AND REPLACED THE BRAKE FLUID. LUCKILY DURING BOTH INCIDENTS I WAS DRIVING ON CITY STREETS AT LOW SPEEDS. THE FIRST INCIDENT OCCURRED AFTER I HIT A POT HOLE WITH MY RIGHT FRONT TIRE. AS SOON AS I BRAKED THE PEDAL WENT TO THE FLOOR. THE SECOND TIME I HIT A ROUGH PATCH WHERE THE STREET HAD BEEN DUG UP AND TEMPORARILY PATCHED. I SUSPECT THERE IS SOMETHING GOING ON BETWEEN THE ABS SYSTEM AND THE BRAKES. EVEN WITH THE LATEST REPAIR I HAVE LOST ALL CONFIDENCE IN THE CAR'S BRAKES. I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED HAD A CAR BEEN DIRECTLY IN FRONT OF ME OR HAD I BEEN TRAVELING AT HIGHWAY SPEED. I DO NOT WANT TO EXPERIENCE ANOTHER INCIDENT OF THIS SUDDEN, UNEXPLAINED BRAKE LOSS.
Mileage: 49,549
WHILE DRIVING AROUND 25 TO 30 MPH ON WET ROADS IN STOP AND GO TRAFFIC, I WAS BRAKING NORMALLY AND MY RIGHT FRONT TIRE WAS OVER A MAN HOLE COVER. THE ABS ENGAGED AND THE PEDAL WENT TO THE FLOOR. THE BRAKES HAVE NEVER RETURNED TO A NORMAL FEEL. I'VE HAD THE MASTER CYLINDER REPLACED AND BRAKES BLED ON NUMEROUS OCCASIONS AND WAS FINALLY TOLD THAT THE ABS VALVE MODULE WAS STUCK OPEN. I WAS QUOTED OVER $1,000 BY FORD DEALERSHIP. CAN'T AFFORD IT SO I'VE LEARNED TO LIVE WITH A SPONGY BRAKE PEDAL. I JUST PRAY I DON'T NEED TO STOP SUDDENLY.
Mileage: 65,000
THE IDLER ARM BOLT HAS BROKEN 4 OR 5 TIMES NOW. ONCE IT HAPPENED WHILE DRIVING BUT THANKFULLY WE WERE ABLE TO PULL OVER TO THE SIDE. LAST TIME WAS IN A PARKING LOT
Mileage: 80,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE THE VEHICLE WAS APPROACHING A STOP ON AN UNEVEN ROAD, THE BRAKES WERE UNRESPONSIVE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND DEPRESSED THE BRAKE PEDAL MULTIPLE TIMES BEFORE IT BECAME RESPONSIVE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. .....UPDATED 12/15/15 *BF *CN
Mileage: 110,000
I TOOK MY CAR INTO THE DEALER TO HAVE MY BRAKES CHECKED. I WAS TOLD I NEEDED NEW BRAKES AND ROTORS, AFTER REPLACING BRAKES AND REAR ROTORS DROVE THE CAR OUT , LESS THAN A QUARTER OF A MILE ON THE WAY HOME BRAKE PADDLE WENT DOWN TO THE FLOOR.RETURN TO THE DEALER WAS SUGGESTED I NEED A MASTER CYLINDER , THE MASTER CYLINDER WAS REPLACED WAS TOLD THAT WAS NOT THE PROBLEM. NO ONE KNEW EXACTLY WHAT IT WAS FOR TWO DAYS, I WAS CALLED AND INFORM IT WAS ABS VALVE MODULE. FORD DEALER HAD TO ORDER VALVE MODULE ONE WEEK LATER STILL WAITING. DON'T UNDERSTAND WHY THERE IS NO RECALL. (MANY COMPLAINTS) *TR
Mileage: 100,300
COMPLETE BRAKE SYSTEM FAILURE! I WAS THE THIRD VEHICLE IN LINE WAITING FOR A RED LIGHT TO CHANGE. THE LIGHT CHANGED AND WE ALL STARTED MOVING FORWARD. WE MOVE STRAIGHT THROUGH THE INTERSECTION. ABOUT 200 FEET PAST THE INTERSECTION TWO STRAY DOGS RUN ACROSS THE ROADWAY. THE ROADWAY IS A DIVIDED FOUR LANE WITH PASSING LANES AND IS A 40 MPH ZONE. THE TWO VEHICLES IN FRONT WERE ABLE TO STOP. AS I APPLIED PRESSURE ON THE BRAKES, I HAD THIS SENSE THAT SOMETHING IN THE BRAKING SYSTEM LET GO. THE BRAKE PEDAL WENT TO THE FLOORBOARD. I REMEMBER PUSHING FOR ALL I WAS WORTH ATTEMPTING TO STOP THE VEHICLE, BUT HAVING THE SENSE THAT THE VEHICLE IS JUST NOT STOPPING. THE ACCIDENT WAS WRITTEN UP AS UNAVOIDABLE DUE TO THE TWO DOGS AND NO DRIVER WAS CITED. THAT EVENING AS I HAD TIME TO RELIVE THE ACCIDENT, I RECALLED THE SENSE OF THE BRAKES HAVING FAILED. THE NEXT DAY I WENT INTO THE BODY SHOP AND TOLD THEM WHAT I REMEMBERED AND ASKED THEM TO INSPECT THE BRAKES AS PART OF THE REPAIR ASSESSMENT. THEY FOUND THAT THE BRAKING SYSTEM WAS COMPLETELY GONE EXCEPT FOR THE EMERGENCY BRAKES. THE DIAGNOSTIC SYSTEM SHOWED NUMEROUS CODES IN THE BRAKING SYSTEM. THE BODY SHOP HAD SOMEONE FROM FORD MOTOR COMPANY COME AND CHECK ON THE BRAKES AND THEY REPORTED THAT THE ABS SYSTEM HAD GONE OUT. UPON FURTHER INSPECTION IT WAS DETERMINED THAT BRAKE FAILURE CAUSED THE ACCIDENT, AND NOT THE ACCIDENT THAT CAUSED THE BRAKING SYSTEM TO FAIL. IT WAS DETERMINED THAT WHEN THE SYSTEM WENT DOWN THAT THE ABS SYSTEM BLEW OUT PRESSURE LINES AND ALSO CAUSED AND ELECTRICAL FAILURE THAT BURNED ELECTRICAL LINES AND BLEW OUT THE FUSES. IF I HAD BEEN DRIVING 70 MPH, I MIGHT NOT BE HERE TO TELL ABOUT IT. IS THERE A HISTORY OF THIS PROBLEM WITH THIS CAR? EQUIPMENT FAILURE LIKE THIS KILLS PEOPLE. *TR
Mileage: 81,800
AFTER ABS ENGAGED, LOW BRAKE PRESSURE. (PEDAL TO FLOOR - LITTLE STOPPING ABILITY) BRAKE PRESSURE RETURNED AFTER "PUMPING UP" BRAKES. THIS ISSUE HAS OCCURRED MORE THAN TWICE, WITH DIFFERENT OPERATORS. *TR
Mileage: 145,000
DRIVING ALONG AND WENT TO STOP AT A STOP SIGN AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR THEN STARTED STOPPING VERY SLOWLY. TOOK IT THE THE MECHANIC SHOP AND THEY COULDN'T FIND ANYTHING WRONG. DROVE IT HOME AND IT DID IT ONE TIME AGAIN. CONTINUED DRIVING IT FOR ABOUT 300 MILES BEFORE IT HAPPENED AGAIN LAST NIGHT. THIS TIME THE BRAKE FAILED AT 4 STOPS IN A ROW. THEN IT ENGAGED AGAIN AND WAS FINE THE REST OF THE 20 MILES HOME. THE DEALER MECHANIC SAID IT MAY HAVE SOMETHING TO DO WITH THE ABS BUT IT WILL BE EXPENSIVE TO DIAGNOSE AND REPAIR BECAUSE IT ONLY HAPPENS INTERMITANTLY. I HAVE READ NUMEROUS OTHER COMPLAINTS FROM OTHER FUSION OWNERS FORUMS FOR THE SAME PROBLEM . ONE PERSON SAID IT COST $2000 TO FIX. FORD ISSUED A SERVICE BULLETIN AND SET UP A CUSTOMER SATISFACTION PROGRAM FOR THIS SAME PROBLEM BUT ONLY FOR HYBRIDS. THIS IS A VERY DANGEROUS PROBLEM. I WENT RIGHT THROUGH THE STOP SIGN AND COULD HAVE BEEN KILLED IF THE OTHER PERSON HADN'T SLAMMED ON THEIR BRAKES. *TR
Mileage: 95,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BOLT FRACTURED AS A RESULT THE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE CONSUMER STATED THERE WAS A NOISE COMING FRONT HE ENGINE. THE DEALER STATED THE REPLACED THE IDLER TENSIONS PULLEY. HOWEVER, HE CONTINUED TO EXPERIENCE PROBLEMS. THE CONSUMER WENT TO ANOTHER DEALER, WHO INFORMED HIM, THE PROBLEM WOULD HAPPEN AGAIN, BECAUSE THE BOLTS THAT HELD THE PULLEY IN PLACE, WERE TOO SMALL IN DIAMETER AND WOULD BREAK AT SOME POINT. AS THE CONSUMER WAS BACKING OUT OF THE DRIVEWAY, HE HEARD A NOISE THEN LOST POWER STEERING AND BRAKES. UPDATED 11/10/13
Mileage: 35,000
VERY NOTICEABLE IS THE JERKING OF THE CAR, ESPECIALLY WHEN ACCELERATING. *TR
Mileage: 107,300
WHEN BACKING OUT OF A PARKING SPOT I DEPRESSED THE BRAKE PEDAL AND IT WENT STRAIGHT TO THE FLOOR. THE CAR DID NOT STOP. I PUT CAR IMMEDIATELY INTO PARK AND THEN PUMPED BRAKES. PRESSURE SEEMED TO RETURN TO THE BRAKES SO I PROCEEDED TO BACK OUT AGAIN, TESTING BRAKES CONSISTENTLY. BRAKES SEEMED TO RESPOND BUT SEEMED "SOFT" STILL. I DROVE CAR TO MECHANIC WITHOUT INCIDENT, THINKING THE PROBLEM WAS THE MASTER CYLINDER. MECHANIC INFORMED ME THAT THE PROBLEM WAS NOT THE MASTER CYLINDER BUT RATHER THE ABS HYDRAULIC CONTROL MODULE AND THAT HE HAD SEEN THIS SAME PROBLEM WITH FOUR OTHER FORD VEHICLES, TWO OF THEM FUSIONS. MECHANIC STATED THAT WHEN HE LOOKED UP THE SYMPTOMS I REPORTED TO HIM IN HIS "IDENTIFIX/OEM" DATABASE THAT THIS PROBLEM CAME UP ASSOCIATED WITH A TECHNICAL SERVICE BULLETIN FROM FORD, INCLUDING THE INSTRUCTIONS FOR HOW TO REPAIR THE PROBLEM. HE COULD NOT FIND A RECALL NOTICE FOR THIS PROBLEM, HOWEVER. THIS APPEARS TO BE A MANUFACTURER'S DEFECT AND I AM PERPLEXED AS TO WHY THERE IS NO RECALL. I WILL BE CONTACTING THE FORD MOTOR COMPANY TO INVESTIGATE FURTHER. MY MECHANIC REPAIRED THE PROBLEM WHICH COST JUST OVER $2000 AND DID INCLUDE HIM TAKING THE CAR TO A FORD DEALER TO RESET THE ABS AND ASSOCIATE THE REPAIR WITH MY VIN. TWO DAYS SINCE REPAIR AND I HAVE NOT HAD ANY BRAKE PROBLEMS. *TR
Mileage: 68,380