2009 FORD FUSION Service Brakes Problems

The ABS warning light came on while driving, and the brakes began to feel unsafe during normal stops. I later learned there is an open recall for the ABS module on my vehicle. When I took it to the dealership, they refused to perform the recall repair unless I paid out of pocket for a new ABS control module, even though the recall notice mentions this component. The issue affects braking performance and safety, especially on wet roads. The ABS system continues to malfunction, and the dealership’s refusal to complete the recall repair leaves the vehicle unsafe to drive.

My car's brake pedal started not working properly. When trying to brake, the brake pedal goes down further than what it is supposed to and it takes longer than normal to brake, causing almost wrecks. It happens suddenly when trying to brake sometimes and it is very scary. There was a previous recall on the brake lines and it said they needed to be flushed out and all. I had this done to my car before and thought everything was okay. But it is not. I called Ford and they said there is currently a Customer Satisfaction Program that covers the repair of the Hydraulic control unit but it is limited to vehicles under 15 years old. My car is 16 years old so it does not qualify for this program. I asked why this wasn't a recall because it is such a big safety issue and they stated they couldn't make it a recall, it would have to be reported and issued from NHTSA. If the brakes/brake pedal is messing up and this is a known issue, then the vehicles' age should not matter. It should be recalled and fixed because this is such a huge safety concern and obviously a defect when manufactured. I don't have another car to drive and I'm sure there are numerous others in this same position and I feel it is imperative that this be looked into further and issued as a recall so people can remain safe and I'm sure this would save lives. I almost ran into a car today and it is extremely hazardous. It is very dangerous and scary and there is no warning light or anything indicating anything is wrong until driving it and it randomly happens. I have taken care of my car and had the previous recalls fixed but Ford knows this is an issue and very dangerous so it seems clear this needs to be issued as a recall.

I have recall 19S54 and called Ford. They made an appointment with Downtown Ford, Charleston, WV. The dealership said ford declined my recall repair due to not being able to get their machines to get any codes from my car. The ABS light is on. My mechanic said Ford should fix their recall. The recall says the D03 fluid must be changed to DOT 4 even if no problem found and if problem detected how to fix it! Ford declined because they can't get code reader to work on my car. They said it is a Preexisting Condition! My car is old but only has 24,800 miles and has been kept inside in a heated garage. The Downtown dealership said their hands are tied and would love to make my car safe. Their phone number is 304 344 1601. Please help me get my car fixed!!! I have called Ford multiple times and no help due to not having the codes from the dealership. Thanks!!!!

I have noticed for some time in our 2009 Ford Fusion purchased used that the brake travel was longer than it should be. This results in the need to anticipate braking quicker and react faster to allow appropriate time to slow down. In doing some research I discovered a Ford recall 19S54 which was apparently replaced by a Ford CSP 21N11. I made an appointment to have this issue addressed by a Ford dealership and they said that the CSP expired in 2022 and the vehicle is no longer covered despite the persistence of the safety issue and the fact that it has not been repaired for this known problem. With a significant issue, such as braking, I believe the expiration should be extended to allow for Ford owners to have this known safety issue addressed appropriately by Ford.

After activation of ABS brake system, brakes became "soft" and "spongy" with permanent increased braking time. As described in safety recall 19S54, this due to to a valve in the Hydraulic Control Unit (HCU) being stuck open. I received a letter from Ford Motor Company regarding this safety recall in 2011 informing of the defect and assuring "we will correct this condition." The vehicle was taken to Koons Ford (1051 E Broad St., Falls Church, VA, 22044; 703-241-7250) on 7/5/21 for repair. However, the HCU was not replaced, which appears to be the only remedy to this problem. Instead DOT 3 brake fluid was replaced with DOT 4 fluid, according to Koons Ford. However, after subsequent activation of the ABS brake system, the brakes became impaired again in the same way as before. I returned the car to Koons Ford on [XXX]. A "one-time" repair was performed pursuant to "customer satisfaction program" 21N11, as Ford acknowledged in a letter to dealers dated 12/7/21 that numerous customers were returning as the action prescribed in safety recall 19S54 did not repair the defective brakes. However, the HCU was not replaced. Service Advisor Kevin Lacki told me the HCU "passed" the inspection/diagnostic despite replication of the problem. I complained to Service Manager Rob Ryans who did nothing. I emailed the General Manager of the dealership twice, and he never responded. I called the manufacturer on [XXX] (case #[XXX]), but no action was taken. The problem of "soft" brakes and extended travel time quickly resurfaced and led to a vehicle accident in early 2023. The Ford Motor Company is employing a diagnostic that results in false "passes" for HCUs that should be replaced (and/or this dealership did not correctly perform the service actions). Even after "passing" Ford's diagnostic, the HCU valve(s) become stuck open after ABS activation. The safety recall should be investigated and the recall amended to replace faulty HCUs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

While i was driving and the car hits a hole if the road, and i tried to brake so i can controll the car the breakes became uresponsive for the moment and after a few seconds when i try to brake again the travel space of the brake pedal is increased a lot and is near the end, and it takes a lot before the things return to normal( so it happens only when the car try to activate te ABS system).

The contact owns a 2009 Ford Fusion. The contact stated that the vehicle was experiencing extended brake pedal travel while driving. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal traveled down to the floorboard, causing the braking distance to be extended. There was no warning light illuminated. Additionally, the contact stated that while her husband was pulling into the garage, the brake pedal was depressed. Still, the failure recurred, causing the vehicle to crash into the garage wall. There was no injury sustained. The vehicle was drivable. The contact later received notification of Ford Campaign Number: 21N11. The vehicle was taken to the dealer, where the brake fluid and the brake fluid cap were replaced; however, the failure persisted. The contact stated that the dealer had not replaced the HCU. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2009 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal depressed with no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact was informed that the brake lines had been flushed. The contact stated while driving at an undisclosed speed, the failure recurred. The vehicle was taken to the dealer for a second time, and the vehicle was diagnosed with an HECU fuse failure. The contact was informed that the HECU fuse needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 173,890.

Mileage: 173,890

Chapman Ford in Marysville, Ohio has had my car for ABS recall for almost a month now. They said they are waiting on the HYDRAULIC CONTROL UNIT HCU. Is this normal to take this long to fix.

Ford dealership refuses to replace ABS HCU unit. Recall states that it will be replaced if defective. Dealership said that it is defective but not part of the recall. Shows that it is part of the recall.

Hcu fails and prolongs braking, brakes are often soft

My brakes have been soft when I was sold the vehicle. I was assured multiple times that there is nothing wrong with them. As I have taken it in for multiple oil changes, the mechanics always seem to have a problem with the brakes. I’ve taken it to get the calipers, discs and master cylinder replaced and they have been bled for over 24 hours and are still soft and can’t find the reason. Every mechanic has told me they won’t pass safety yet I was sold this car with a safety pass. I’m still paying on this vehicle and haven’t even had it a year. The photos I uploaded are from Carfax Car care. I have receipts for the brakes and master cylinder being replaced if those are needed.

My vehicle failed to stop which resulted to a car crash

With new brake pads on brake pedal goes to the floor. Brake/ABS is on and won’t clear either. Also when driving brakes want to engage then disengage

Extended brake travel that caused me to get into a car accident. Also my airbag did not deploy causing me to have a serious headache. I had two people in the vehicle with me. I pushed down on the brake pedal and it felt like it wasn’t stopping or it was stopping very slowly. I was driving straight the person in the white pontiac was trying to turn left. I had the right away no yield or stop sign, but she pulled out in front of me. Driver was a 16 year old girl

My car was recalled for the ABS HCU unit (recall#19S54) that was experiencing spongy brake performance with occasional times of going to the floor and losing all brakes and putting the entire community and myself at risk. I took it to Sunrise Ford on 5/10/22 at 7:30 am. after having a full brake job, replacing all pads, rotating drums and flushing the system at my trusted mechanic. Even after all work was performed, the problem was not solved. I drove to the dealership and the brakes were functional but occasionally would fail and I could pump them back up. There were NO CODES of malfunction of any kind when the car was brought to the dealership. They confirmed the HCU was faulty and said they would replace it free of charge. 3 hours later I was informed they couldn't fulfill the recall without an 1160. repair to the ABS unit. When I declined the expensive repair and asked they return the car with the recall performed they refused. They said it was not drivable and they wouldn't give it back or complete the job without making this other repair. I asked to pick up my car and they would only return my vehicle if I signed a safety waiver and had a tow truck to remove it. When I arrived with a tow truck it wasn't ready and I was left waiting for 45 minutes. Then when my mechanic got the car back the entire braking system was dismantled and brake fluid was sprayed everywhere including the inside of the headlight. The communication module was disconnected so no codes could be generated. When I complained in an internal online review form, I was put on a DO NOT SERVICE list by Deana Ramirez the service director at Sunrise Ford. I was also told that this list went to all Ford dealerships preventing me from receiving this recall service at any dealership.

on May 2021 accident happen prior to brake couldn't t brake as soon as it's pressed. it took long time after pressing the brake to come to complete stop. i contact silver spring ford to diagnose the recall issue but they insist I have to pay. i explained them it's on recall and the letter I received stated that diagnose and parts indicate free of charge but the are refused to perform the diagnosis and solve the issue.

I have been waiting on a part on my brakes. The Hydraulic control unit of the anti-lock braking system is stuck open. This has resulted in extended brake pedal travel requiring to stop the vehicle. Increasing the risk of a crash! I was sent an email stating this anticipated part to be available late first quarter 2020. This recall has been since 2019. I've had the vehicle in 2 different FORD MOTOR Companies and the part is still not available. After 2 months of the vehicle sitting at the Ford Motor Company, I was told I could pick up the car and it was safe to drive until the part was available, yet no one has been able to give me the TOA of the part. My 16-year attempted to drive this vehicle to school and the brake pedal is still extending requiring delay of stopping time. Increasing the risk of a crash!

total abs brake and main brake system failure. Car was dropped off at the dealership 12/23/21 and I'm being told parts aren't going to be available until 2/28/22 at the earliest, probably longer. Ford won't provide any faster parts or a rental car coverage and this is my only means of transportation. The recall needs to provide this in addition to the repair or ford should buy back the car. They are causing a life threatening situation, no parts to fix it in a timely manor and no rental coverage for the owners.

I was driving and my abs light came on and is stuck open, my brake pad fell off on the driver side and the spindle is bent. I’m not sure what happened to my air bags on the passenger side. It looks like it tried to explode

The vehicles HBU continues to fail. After repairs done to the master cylinder, new tires, brake pads and rotors the condition of the car continues. The brakes continue to fail. Sound Ford (under the recall) flushed the braking system, however the condition continues. When asked about the repairs, the service manager informed me that the recall only covered flushing the braking system and replacing the fluid. The braking system has failed in total 3 times now. Sound Ford claims there is nothing wrong with the vehicle's braking system. The braking system continues to fail.

2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO WORK NOT PROPERLY PERFORMED REGARDING SAFETY RECALL 19V-904. THE CONSUMER STATED AFTER HAVING THE RECALL REPAIR COMPLETED, THE BRAKES FAILED IN THE SAME MANNER THE RECALL DESCRIBED. THE MANUFACTURER STATED THE FAILURE WAS A WARRANTY ISSUE. THE VEHICLE'S WARRANTY WAS EXPIRED.

This vehicle had a recall on the ABS Hydraulic Control Unit it was taken to the dealer Champion Ford in Erie, PA June 14, 2021 to have it taken care of where they flushed it and put new cap on but did not replace the Hydraulic Control Unit. Shortly after that ABS light went on on the dash and car sat for awhile ( I bought car recently from coworker). After we purchased light was still on so we took it back to Champion Ford in Erie, PA and they said the Hydraulic Control Unit is bad and needs replaced and that is back ordered and it will be $813 because Ford will not pay for the recall because it is not a reasonable time for subsequent failure. The car only has 1000 miles on it since it was in for recall in June 2021. I called Ford 800 number and they cannot tell me what a reasonable time is and how long the recall is good for. Any help I could get would be appreciated. I have a new 16 year old driver driving this car so this is an extreme safety issue. PLEASE HELP. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The Recall #19V-904 was performed on May 03,2021 by Walt Sweeney Ford. Mileage 61610. On 11/03 Brake Pedal went to floor and never came back. Called Ford dealer Walt Sweeney and schedule a inspection for 11/11/2021. Mileage 64630. Upon inspection it was found the same issue HCU ABS Failure. Ford will not pay for fix stating recall expired. The recall #19v-904 has not fixed brake pedal issue.

I'm sending this in response to the above noted letter which indicates that we failed to take our 2009 Ford Fusion to our Ford dealer to have the brake system checked pursuant to the Safety Recall Notice 19S54/ NHTSA 19V-904 which we received in January 2020. Your statement that we have failed to take the vehicle to our local dealership is incorrect; We took the vehicle to Sunset Ford, 11700 Gravois Road 63127 on 07/15/21. A short time after we dropped it off a dealer service representative called and advised us that the ABS light was on and refused to perform the work outlined in the January 2020 notice unless we agreed to pay for the diagnostic and all work associated with the ABS. I noted that the light had been on for over 7 years, the abs system had always functioned properly, had passed the Missouri safety inspection every year including that of May 2021 was diagnosed when it first occurred by Sinclair Ford to be a problem in the light circuit not the abs system referred her to the January 20 notice which specifically stated "a valve in the hydraulic control unit of the anti-lock braking system may be stuck open" and " repairs to be completed free of charge (parts and labor)" She stated she had all of the service information and recall notices in her file and none of them referred to the ABS systems in any manner...."either pay for the work or come back and pick up the car"....We picked up the car. A few days later I contacted the service department again and inquired about the recall and reviewed the situation with a different service representative. This person told me the abs system was not part of the recall but if the abs light was on the repairs were required by the NTSB. He said the cost could range between $300 up to $1500. I then posted the following in our neighborhood Paper: My wife took her 09 Ford Fusion to Sunset Ford this morning to get 2 NTSB recall issues repaired that we have been waiting for over a year for them to get the parts needed

The contact owns a 2009 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal extended to the floor and the stopping distance was extended. The cause of the failure was not yet determined. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the failure occurred. The local dealer and manufacturer were notified of the failure. The failure mileage was 94,200.

Mileage: 94,200

2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 19V-904. THE CONSUMER STATED THE DEALER WOULD NOT ANSWER OR RETURN CALLS SO THE RECALL REPAIR COULD BE SCHEDULED. *JS

Got a ticket on June23rd the breaks were low and I couldn't come to complete stop checked the break fluid level and it was full. June 28th Breaks completely went out without no warning signs nothing while I was driving had to stop with the emergency brake.I had car towed to Sterling Ford June 29.I'm not the original owner so I had no idea about the recall and I purchased the car June 2nd in Gardena California where I'm from now stranded in Houston Texas.

Vehicle was called in for the above recall on May 20, 2021. Upon arrival at dealership, we were informed that the part was not available. Part availability keeps getting pushed back month-to-month until now the projection is the end of August. The dealership kept our car for two months saying that it was unsafe to drive. Just this week they returned the car to us unrepaired saying that it is now safe to drive. That is inconsistent and illogical.

Ford issued a recall in 2020. They repeatedly refused to repair the defect, saying their corporate office had not authorized payment. More than a year later, they finally scheduled me for an appointment to fix the recall defect (brakes). In the meantime, a second recall (airbag) had been issued. At the recall repair appointment, they fixed the airbag recall issue. However, while working on the brake recall issue, they broke the calipers. They jerry-rigged it to function safely. They did not repair the damage they caused. They did not even fix the recall issue, despite having the parts on hand to do so. Now they say they don't have the parts to fix the damage they caused, and haven't fixed the original recall.

On multiple occasions, while either having to slam on brakes to make a sudden stop OR when hitting a decent size bump in the road, the ABS go out. After about the third time it happened, I figured out how to properly pump my breaks to make a stop, but I live in a high traffic urban area. Constant stop and go which makes this very difficult. It is horrible that the recall was made 18 months ago, but a remedy has not been formed. I am contacted about 10 times a week about my airbag recall, but nothing about this. Every time it happens I am terrified, especially during rush hour with my child in the car. I will also note, that every time I try to take it to a shop to be looked at, it is working again, and no issue is ever found - but research shows different.

In December 2019, a recall was issued for the HCU of the ABS system that my 2009 Ford Fusion is included in. (Manufacturer Recall Number19S54 NHTSA Recall Number19V904). My local Ford dealer stated that parts weren't yet available when we called, and once the pandemic started, I figured it would take even longer for them to be available. At that time, I hadn't had any issues with the HCU or ABS. However, since the recall, I've had two incidents that have taken place, both of which were EXACTLY as described in this recall: -In January 2021, I was driving home from work, and as I was coming up to a yield sign and began pressing on the brake, I had to press my foot all the way to the floor for the car to even begin stopping. This happened out of nowhere, and from then on I experienced a low brake pedal-I couldn't stop without the brake pedal being extended all the way to the floor. I took it to my local Ford dealer and explained that it's exactly as the recall states. They repeatedly assured me that it wasn't the recall, but the master cylinder, and charged me over $500 to replace. I was surprised, as what I experienced was exactly in line with the recall. -The car drove ok for awhile after this repair, but in May 2021 (just a few weeks ago), I experienced the exact same situation again, and am currently awaiting another appointment, as I once again have low brake pedal and can't stop without extending it all the way to the floor. I can't drive my vehicle in this condition-it is completely unsafe for both myself and other motorists, as my ability to brake is again compromised. I hope that the Ford dealer was honest the first time around, as my issue is EXACTLY what was described with the HCU of the ABS system per the recall notice, and not the master cylinder. (Which would be impossible now, anyway, as they replaced it previously.) If the issue is now diagnosed as the HCU recall, how do I go about getting refunded for the unnecessary master cylinder repair?

The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate to stop upon the depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic where the brakes were bled; however, the failure persisted. The contact stated that while driving at 25 MPH, she attempted to stop the vehicle but the brakes failed to operate. The contact rear-ended another vehicle and the airbags failed to deploy. There were no injuries as a result of the crash and no medical attention was needed. A police report was filed. The contact was able to drive the vehicle away from the scene; however, there was severe front-end damage to the vehicle. Two years later, the contact received two notifications for NHTSA Campaign Number:19V904000 (SERVICE BRAKES, HYDRAULIC) and NHTSA Campaign Number: 21V158000(AIRBAGS); however, the parts for the repairs were unavailable. Several dealers were notified about the recalls; however, the contact was informed by each one that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The failure mileage was approximately 115,000. Vin tool confirms parts not available.

Mileage: 115,000

BEGINNING IN 2017, MY 2009 FORD FUSION BEGAN EXPERIENCING DECREASED BRAKING FOLLOWING ENGAGEMENT OF THE ANTI-LOCK BRAKING SYSTEM. ON 20DEC2019, FORD ISSUED RECALL 19S54/NHTSA RECALL 19V904. ON 04 MAY 2021, I DELIVERED THE VEHICLE TO SUNTRUP FORD WESTPORT AND REVIEWED THE WORK TO BE PERFORMED WITH SERVICE ADVISOR JL INCLUDING REPAIRS FOR RECALL 19-S54 AND OTHER SERVICES. I RECEIVED A CALL MR. JL WHO ADVISED THE REPAIRS FOR RECALL COULD NOT BE COMPLETED WITHOUT ADDITIONAL DIAGNOSTIC WORK RELATING TO NOT BEING ABLE TO BLEED THE FRONT BRAKES. WHEN ASKED IF THERE WOULD BE CHARGE FOR THE DIAGNOSTIC WORK, I WAS ADVISED THAT IT WOULD BE AN $80 CHARGE FOR 30 MINUTES OF TECHNICIAN TIME BUT WAS ALSO TOLD ITS LIKELY THE BRAKE LINES COLLAPSED AND THERE MIGHT BE CALIPER ISSUE. I VERBALLY AUTHORIZED THE ADDITIONAL DIAGNOSTIC WORK ON 05MAY2021. I RECEIVED A TEXT MESSAGE FROM MR. J.L. STATING TO COMPLETE RECALL 19-S54 I WOULD HAVE TO PAY $820 +TAX TO REPLACE THE BRAKE HOSES AND THAT THERE MAY STILL BE A CALIPER ISSUE THAT MAY NEED ADDRESSED AS WELL PRIOR TO PERFORMING THE RECALL WORK. I CALLED MR. JL BACK TO DECLINE THE WORK AND TO PREPARE THE CAR FOR PICK UP SO I COULD GET A 2ND OPINION. ON 06 MAY 2021, I DELIVERED THE VEHICLE TO AN INDEPENDENT REPAIR SHOP REQUESTING A 2ND OPINION SPECIFICALLY REQUESTING INSPECTION THE BRAKE HOSES AND CALIPERS AND TEST IF THE BRAKES WOULD BLEED BRAKE FLUID. THE TECHNICIAN ADVISED THERE WERE NO ISSUES WITH BLEEDING ANY OF THE 4 BRAKES AND NO SIGNS OF CALIPERS STICKING. I CONTACTED A DIFFERENT ST. LOUIS AREA DEALERSHIP AND WAS ADVISED TO CONTACT THEM AGAIN IN APPROXIMATELY 1 MONTH AS THE PARTS ARE UNAVAILABLE. AS OF 08 MAY 2021, I AM STILL EXPERIENCING THE SAME ISSUES WITH THE ANTI-LOCK BRAKE SYSTEM AS FIRST EXPERIENCED IN 2017 AND NO REPAIRS HAVE BEEN COMPLETED TO ADDRESS THE ISSUE.

Mileage: 223,287

FORD SAFETY RECALL NOTICE 19S54 / NHTSA RECALL 19V-904. FORD FIRST NOTIFIED ME ABOUT THIS RECALL OVER A YEAR AGO, IN JANUARY 2020. THEY CLAIMED PARTS WOULD BE AVAILABLE "LATE FIRST QUARTER 2020." SINCE THEN I HAVE REPEATEDLY CONTACTED THEM AND THEY HAVE ALTERNATED BETWEEN TELLING ME THEY DIDN'T KNOW WHEN PARTS WOULD BE AVAILABLE AND GIVING ME BOGUS DATES WHICH WERE THEN MISSED; NOTE THAT MOST OF THESE CONTACTS WERE ME CONTACTING THEM, NOT THE REVERSE, EVEN AFTER DEADLINES PROMISED IN WRITING HAD PASSED WITHOUT ANY CONTACT FROM THEM. THEY SENT ANOTHER LETTER FOR THE SAME RECALL IN OCTOBER 2020, THIS TIME CLAIMING THAT PARTS WOULD BE AVAILABLE "1ST QUARTER 2021." THAT DEADLINE, TOO, HAS PASSED, WITH NO FURTHER CONTACT FROM FORD. THE RECALL NOTICE CLAIMS THAT THE VEHICLE IS STILL SAFE TO DRIVE, BUT IT ALSO SAYS THAT THE RECALL IS FOR A PROBLEM WITH THE BRAKE PEDAL WHICH COULD INCREASE THE RISK OF A CRASH. THIS DOES NOT SOUND SAFE! WHILE I AM SYMPATHETIC TO SUPPLIER DELAYS CAUSED BY THE PANDEMIC, THE FACTS THAT (A) THEY HAVE REPEATEDLY, EVEN FAR AFTER THE START OF THE PANDEMIC, GIVEN BOGUS DATES FOR WHEN PARTS WOULD BE AVAILABLE FOR THIS RECALL, (B) NOT BEEN PROACTIVE ABOUT COMMUNICATING DELAYS EVEN AFTER PROMISED DEADLINES HAD PASSED, AND (C) NOT OFFERED SUBSTITUTE TRANSPORTATION, ARE SIMPLY NOT OK. PLEASE DO SOMETHING ABOUT THIS!

RECALL FOR ABS WAS ISSUED BACK ON DEC 18, 2019. LAST UPDATE IS THERE WAS SUPPOSED TO BE A FIX EXPECTED BY END OF FIRST QUARTER OF 2020. IT'S NOW THE END OF FIRST QUARTER OF 2021 (15 MONTHS LATER) AND THERE IS STILL NO INDICATION OF A REPAIR DATE. IN ADDITION THERE IS NOW A SAFETY RECALL REGARDING THE DRIVER AIRBAG AS WELL. I UNDERSTAND IT TAKES TIME TO IMPLEMENT A FIX, BUT IT SEEM AS IF THE MANUFACTURER IS NOT PUTTING ENOUGH PRIORITY ON GETTING THESE REPAIRS DONE IN A TIMELY MATTER. AT THIS RATE, WITH TWO ACTIVE SAFETY RECALLS, EITHER FIXES NEED TO BE EXPEDITED; OR AN ACCEPTABLE BUY-BACK PLAN THAT ENSURES OWNERS ARE COMPENSATED FOR THE FULL VEHICLE VALUE PLUS TIME AND RISK.

MY BRAKES HAVE HAD THE ISSUE REGARDING THIS RECALL FOR QUITE SOME TIME NOW: DEC 18,2019 MANUFACTURER RECALL NUMBER19S54 NHTSA RECALL NUMBER19V904 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON YOUR VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM MAY BE STUCK OPEN. THIS STILL HASN'T BEEN FIXED AND IT'S BEEN OVER A YEAR. THIS IS UNACCEPTABLE. THIS RECALL IS A MAJOR SAFETY CONCERN AND NEEDS FIXED ASAP TO ENSURE THE SAFETY OF ME AND MY TODDLER. THE BRAKES ARE HAVING TO HAVE EXTENDED TRAVEL, AND DO NOT ACT PROPERLY. PLEASE HELP.

WE HAVE TWO SAFETY RECALLS ON OUR 2009 FORD FUSION DATING BACK TO DECEMBER 2019! ANY IDEA OF WHEN THESE WILL BE ADDRESSED AS FORD SAYS WORKING ON A SOLUTION!!

Mileage: 48,000

I HAVE BEEN WAITING OVER A YEAR TO GET THIS RECALL FIXED. FORD IS NOT TRYING TO GET ANYTHING DONE WITH THIS AND IT IS FOR BREAKS. SOMEONE IS GOING TO GET KILLED

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND WAS INFORMED BY EACH THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL FOR REPAIR OF HYDRAULIC CONTROL UNIT VALVE WAS IN DEC. 2019. BRAKE FUNCTION IS AFFECTED. MFG RECALL #19S54; NHTSA RECALL #19V904 REMEDY WAS ANTICIPATED IN FIRST QUARTER OF 2020. AS OF 3/10/2021 "RECALL INCOMPLETE; REMEDY NOT YET AVAILABLE." I HAVE HAD MULTIPLE EXPERIENCES OVER THE PAST COUPLE YEARS WHEN BRAKES WERE APPLIED AND THEY DID NOT RESPOND NORMALLY.

BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT WAS RECALLED. BRAKE PEDAL GOES TO FLOOR OR TAKES EXCEPTIONALLY LONG TIME TO STOP. BARELY AVOIDED SEVERAL ACCIDENTS. THIS WAS RECALLED ALMOST 2 YEARS AGO AND NOTHING HAS BEEN DONE BY FORD! THE CAR MAINLY SITS IN FRONT OF MY HOUSE. I AM AFRAID TO USE IT. HOW CAN THEY NOT FIX A BRAKE RECALL (MAJOR SAFETY CONCERN) AND GET AWAY WITH IT? MOST RECENT INCIDENT WAS OCT 2020 BUT HAPPENED SEVERAL TIMES PRIOR.

Mileage: 58,000

BRAKE TRAVEL INTERMEDIATELY DROPS TO THE FLOOR AS DESCRIBED IN FORDS BRAKE RECALL THAT WAS ANNOUNCED IN 2019. VEHICLE HAS BEEN CHECKED BY THE DEALERSHIP WITH NO PROBLEM FOUND. FORD STATED THEY WOULD HAVE A FIX FIRST QUARTER OF 2020, IT IS NOW MARCH 2021 AND THEY HAVE NO FIX YET. THE CAR IS NOT SAFE TO BE DRIVEN AND HAS BEEN PARKED. I NEED A RESOLUTION TO THIS.

Mileage: 140,000

MY DAUGHTER REAR ENDED ANOTHER VEHICLE AND PUSHED THAT VEHICLE INTO ANOTHER VEHICLE BECAUSE HER BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND FAILED TO STOP HER VEHICLE. SHE REPEATEDLY MASHED THE BRAKE PEDAL WITH NO RESPONSE. THE AIR BAGS SHOULD HAVE DEPLOYED AND DID NOT. SHE WAS DRIVING AT ABOUT 45-50 MPH ON THE HIGHWAY AND TRAFFIC STOPPED IN FRONT OF HER. SHE WAS DRIVING CAREFULLY BECAUSE IT WAS IN THE CITY AND HAD BEEN RAINING. SHE WAS NOT FOLLOWING TOO CLOSELY OR GOING TOO FAST FOR CONDITIONS. HER BRAKES FAILED. EVEN THOUGH FORD SAYS THIS VEHICLE IS STILL SAFE TO DRIVE UNTIL THE PARTS COME IN FOR THE RECALL, IT IS NOT. THIS IS A DANGEROUS VEHICLE TO DRIVE UNTIL FORD CAN DO THE ISSUED RECALL FOR THE HYDRAULIC BRAKE VALVE. THEY STILL DON'T HAVE THE PARTS AS OF THE DAY I'M TYPING THIS COMPLAINT. RECALL NUMBER 19V-904. I HAVE MADE STATE FARM AWARE AND THEY ARE PERFORMING INVESTIGATIONS. I HAVE HIRED AN ATTORNEY BECAUSE MY DAUGHTER IS NOT AT FAULT. I HAVE REPORTED THE INCIDENT TO FORD AND THEY WERE NOT HELPFUL. SHE WAS CITED IN THE ACCIDENT AND THERE ARE CLAIMS FOR INJURIES AND DAMAGES.*DT*JB*DT*JB*DT*JB*DT*DT - (RECALL RELATED INCIDENT) TS

Mileage: 187,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, DEPRESSING THE BRAKE PEDAL, IT WENT TO THE FLOORBOARD CAUSING DISTANCE TO BE EXTENDED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN INJURIES NEITHER THE OTHER DRIVER. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED PREMIER FORD OF BAY RIDGE, 612 86TH ST, BROOKLYN, NY 11228, AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT FORD HAD NOT YET PROVIDED A SOLUTION FOR THE FIX. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. (RELATED RECALL INCIDENT) TS

Mileage: 120,000

I HAVE A CONCERN ABOUT RECALL (#19S54) ON A 2009 FORD FUSION ([XXX]) THAT WAS PURCHASED FROM RANDY MARION SAV-A-LOT IN HICKORY, NC ON 12/12/20. ON 01/01/21, TWENTY DAYS AFTER IT WAS PURCHASED, MY SON WAS DRIVING HOME ON THE INTERSTATE AND WHEN ATTEMPTING TO SLOW, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND WOULD NOT FUNCTION PROPERLY. THE VEHICLE WOULD NOT SLOW DOWN. THIS WAS AN EXTREMELY DANGEROUS SITUATION FOR NOT ONLY MY SON, BUT OTHER DRIVERS AS WELL. FORTUNATELY, HE WAS ABLE TO STOP AS HE PUMPED THE BRAKES AND USED THE EMERGENCY BRAKE. BECAUSE IT WAS UNSAFE TO DRIVE, WE HAD THE VEHICLE TOWED TO THE NEAREST FORD DEALERSHIP WHICH IS CLONINGER FORD IN HICKORY, NC. WE WERE TOLD THAT EVEN THOUGH THERE IS AN ACTIVE RECALL, ANY REPAIRS WOULD HAVE TO BE PAID FOR BY US BECAUSE A 'REMEDY WAS NOT YET MADE AVAILABLE BY FORD', HOWEVER, THEY WERE ABLE TO REMEDY THE SITUATION, PUT NEW PARTS ON IT & REPAIR THE BRAKES. FORD HAS NOT "RELEASED A BULLETIN". SO I HAD TO PAY OUT OF POCKET FOR A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 103,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE AT A STANDSTILL, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND FAILED TO RELEASE ON ITS OWN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRVIEW FORD SAN BERNARDINO (292 N G ST, SAN BERNARDINO, CA 92410 (909) 884-9261) WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Mileage: 103,000

BRAKING ISSUE WHEN ABS ENGAGES BRAKE PEDAL BECOMES SOFT AND GOES ALL THE WAY TO FLOOR DIFFICULTY IN STOPPING.

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING, THE CONTACT HEARD THE BRAKES SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT PADS AND ROTORS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE INDEPENDENT MECHANIC THEN DIAGNOSED THE FAILURE AS THE ANTI-LOCK BRAKING SYSTEM. THE LOCAL DEALER LARSON FORD (1150 OCEAN AVE, LAKEWOOD, NJ 08701) WAS CONTACTED AFTER NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) WAS RECEIVED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE LOCAL DEALER LARSON FORD (1150 OCEAN AVE, LAKEWOOD, NJ 08701) WAS CONTACTED HOWEVER, PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE RECALL NOTICE STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2021. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD SEND A LETTER TO THE DEALER TO EXPEDITE THE REPAIRS. THE CONTACT WAS CONCERNED THAT THE DEALER WAS CHARGING A DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 48,000

FORD IS IGNORING THE RECALL ON THE ABS BREAKS. #19V-904. THEY SIMPLY REFUSE TO DO ANYTHING TO FIX THESE CARS AND THE NHTSA IS LETTING THEM GET AWAY WITH THIS. ITS GOING TO GET SOMEONE KILLED

Mileage: 93,000

THERE HAS BEEN AN ONGOING RECALL FOR THE HYDRAULIC SYSTEM THAT CAUSES BRAKES TO NOT SLOW DOWN MY VEHICLE. I NOTICE THIS MORE WHEN IT RAINS OR IS ICY OUTSIDE. RECALL REMEDY WAS SUPPOSED TO BE READY FIRST QUARTER OF 2020; I HAVE GONE THROUGH MORE SETS OF BRAKES AND BRAKE PADS ON THIS VEHICLE THAN ANY OTHER VEHICLE I HAVE EVER OWNED. FORD HAS DONE NOTHING TO HELP REMEDY THIS AND NO FORD DEALERSHIP CAN GIVE A CLEAR ANSWER REGARDING WHEN THIS WILL BE AVAILABLE. ONGOING ISSUE FOR NEARLY 3 YEARS NOW.

Mileage: 130,000

THE BREAK PEDAL WILL TRAVEL 2/3 OF THE WAY TO THE FLOOR BEFORE THE CAR BEGINS TO SLOW DOWN OR STOP. I CAN NEVER TELL IF THE CAR IS GOING TO STOP OR NOT.

Mileage: 85,000

I AM WRITING IN REGARDS TO THE MANUFACTURER RECALL: 19S54. HOW ARE THESE PARTS ONLY AVAILABLE IN THE 1ST QUARTER OF 2021? IT'S NOW IN THE WINTER MONTHS IN NORTHWEST OHIO AND I CAN'T EVEN BRAKE MY CAR SAFELY IN THE SNOW AND/OR ICE. I NEED TO DRIVE TO AND FROM WORK AND MAKE ANY OTHER TRIPS, BUT I CAN'T DO IT SAFELY!! WHAT CAN YOU DO TO FIX THIS ISSUE? CAN YOU REFUND ME MY BILL IF I TAKE THIS INTO A SHOP?

Mileage: 96,000

NHTSA RECALL NUMBER: 19V904. "PARTS ARE ANTICIPATED TO BEAVAILABLE LATE FIRST QUARTER 2020". FORD HAS NOT RECIEVED THE PARTS AND OR NOTIFIED ME. I JUST CHATTED WITH THEM ON LINE ABOUT THIS. HERE IS A COPY OF THE CHAT RESPONSE FROM FORD REPRESENTATIVE: "CARISSHA AT 13:07, DEC 15: BASED ON OUR RESOURCES, IT APPEARS PARTS ARE ALSO EXPECTED TO BE AVAILABLE DURING THE 1ST QUARTER OF 2021 FOR RECALL 19S54 DOT 3 BRAKE FLUID AND ANTI-LOCK BRAKE SYSTEM FUNCTION. ". THIS IS ALMOT 1 YEAR LATE TO GET THE PARTS. NO UPDATES TO NHSTA WEBSITE THAT EXPLAINS THE DIFFERENCE. AS A GENERAL SIDE NOTE. IT WOULD BE GOOD TO HAVE WITH THE RECALL NOTICE ANY INFORMATION THE CONSUMER CAN DO TO THEIR VEHICLE TO MINIMIZE THE IMPACT OF HE RECALL ON THE VEHICLE IF POSSIBLE. EXAMPLES 1) WEEKLY CHECK OF BRAKE FLUID, 2) FUNCTION OF DEVICE BEING RECALLED IE TRUNK OR HOOD LATCH... THANKS FOR ALL YOU DO.

I HAD THE ABS HCU FAIL. I WAS FORTUNATE THAT I HAD PLENTY OF ROOM IN FRONT OF ME TO STOP. I UNDERSTAND THERE IS A RECALL ON THIS. HOWEVER A YEAR LATER FORD STILL DOESNT HAVE TO PART. IS THIS TIMELY? WHAT IS REASONABLE TIME? WHAT AM I TO DO, BUT DRIVE A FAULTY BRAKE SYSTEM? FORDS SOLUTION IS I PAY TO FIX IT AND THEY WILL REIMBURSE ME WHAT THEY FEEL IS ADEQUATE. I AM A BIT CONFUSED. DO THEY HAVE THE PARTS? I HAVE THEIR REFUSAL LETTER TO FIX IT AND TEXT THAT THEY WILL REIMBURSE ME TO FIX IT.

Mileage: 123,160

BEING IN MOTION THE 15 OF NOVEMBER 2020 I EXPERIENCE AN EXTENDED BRAKE PEDAL FAILURE SAME AS STATED IN THE JANUARY AND OCTOBER 2020 FORD RECALLS. BECAUSE THE HIGH RISK OF A CRASH MY CAR WAS TOWED THE 18 OF NOVEMBER FOR REPAIR TO MCCOY MILLS FORD IN FULLERTON, CA (PHONE 714-5265501, INVOICE 986572) WHERE THE SERVICE ADVISOR DANIEL INZUNZA CONTACTED FORD MOTOR CO. WHO DID NOT APPROVED ANY REPAIRS BECAUSE THE REQUIRED SPARE PARTS OF THE RECALL WILL NOT BE AVAILABLE UNTIL FIRST Q OF 2021 AND SPITE OF THAT FORD MOTOR CO. DID NOT AUTHORIZED A RENTAL CAR. COMPLAINT I REQUIRE AN ASSISTANCE OF A RENTAL CAR BECAUSE THE SPARE PARTS THAT WERE GOING TO BE AVAILABLE IN 1ST Q OF 2020 WON'T BE UNTIL 1ST Q OF 2021 AND I CAN NOT DRIVE MINE DUE THE HIGH CRASH RISK FOR THE PRESENT EXTENDED BRAKE PEDAL FAILURE

Mileage: 132,975

AS I WAS LEAVING A PARKING LOT AND MAKING A LEFT HAND TURN ONTO THE MAIN IN AND OUT OF THE COMPANY, I WAS UNABLE TO STOP OR SLOW THE VEHICLE DOWN TO MAKE THE TURN DUE TO THE BREAKS GOING OUT OR NOT OPERATING PROPERLY. RESULTING IN THE VEHICLE CRASHING INTO A LARGE BOULDER. 3-4 DAYS PREVIOUSLY I RECEIVED A NOTICE ON BRAKE RECALL FOR THIS VEHICLE BUT THE NOTICED SAID THAT DUE TO COVID THEY DO NOT HAVE A FIX OR PARTS TO REPAIR THE RECALL.

Mileage: 81,000

I HIT A DIP IN THE ROAD AND LOSS TOTAL CONTROL OF MY BRAKE SYSTEM, FEELS AS IF I'VE HAD TO PUSH BRAKES ALL THE WAY TO THE FLOOR AND ALMOST CAUSED AN ACCIDENT.

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT WAS UNABLE TO BRING THE VEHICLE TO A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE PROCEEDED THROUGH THE INTERSECTION AT THE RED TRAFFIC LIGHT. THE CONTACT STATED THAT THE BRAKE HYDRAULIC ANTI-LOCK SYSTEM CEASED IN THE OPEN POSITION. PENSKE FORD SERVICE (8970 LA MESA BOULEVARD, LA MESA, CA 91942, (619) 464-7777) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,580.

Mileage: 78,580

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE BRAKING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ADDITIONALLY, WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKE PEDAL CEASED. THE VEHCILE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE BRAKE VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE LOCAL DEALER HEMPSTEAD FORD LOCATED AT 301 N. FRANKLIN ST, HEMPSTEAD, NY 11550 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILALBE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNED A 2009 FORD FUSION. THE CONTACT STATED THAT SHE JUST PURCHASED THE VEHICLE FOR HER DAUGHTER AT J & J AUTO GROUP INC, 804 S CICERO AVE, CHICAGO, IL 60644, AND AFTER LEAVING THE DEALER WHILE HER DAUGHTER WAS DRIVING AT 30 MPH, THE BRAKE PEDAL GOT STUCK, HER DAUGHTER WAS UNABLE TO CONTROL THE VEHICLE. AS A RESULT, HER DAUGHTER CRASHED INTO TWO VEHICLES THAT WERE PARK AND THEN RUN INTO A FENCE OF AN APARTMENT BUILDING. THE CONTACT MENTIONED THAT ONE OF THE VEHICLE THAT WAS PARK WAS TOTALED. THE CONTACT STATED THAT HER DAUGHTER SUSTAINED INJURIES TO THE FACE, BRUISES TO THE ARM, CUT TO THE LEFT EYES, BACK, HEAD CONCUSSION AND THREE BROKEN RIBS ON THE LEFT SIDE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POUND TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. - (RECALL RELATED INCIDENT) TS

Mileage: 175,000

ON THE AFTERNOON OF NOVEMBER 16, 2019, I WAS TRAVELLING THROUGH A SUBURB OF PHILADELPHIA, PENNSYLVANIA. THE ROAD IS A 4 LANE ROAD, TWO IN EACH DIRECTION. IT IS HEAVILY TRAFFICKED. I WAS TRAVELLING IN THE LEFT HAND LANE HEADING WESTBOUND. TRAFFIC TO THE RIGHT WAS COMING TO A STOP, AS A CAR WAS STOPPED IN THE LANE WITH IT'S FOUR-WAY FLASHERS ON. THE LEFT HAND LANE WAS SLOWING TO A STOP AS A CAR WAS ATTEMPTING TO MAKE A LEFT HAND TURN ACROSS TRAFFIC. I ATTEMPTED TO COME TO STOP. MY CAR BEGAN SHAKING AND I HAD USE BOTH FEET TO HOLD THE BREAK DOWN. AT THE TIME, I DIDN'T THINK ANYTHING OF IT AND ASSUMED IT WAS BECAUSE MY CAR WAS GETTING OLD. MY CAR DID NOT STOP, DESPITE MY BEST EFFORTS. AT A LOW RATE OF SPEED, I REAR-ENDED THE CAR IN FRONT OF ME WHICH THEN HIT THE CAR IN FRONT OF THEM - THE ONE ATTEMPTING TO MAKE A LEFT HAND TURN ACROSS TRAFFIC. THERE WAS MINIMAL DAMAGE ON ALL CARS INVOLVED. A MONTH TO TWO MONTHS LATER, I RECEIVED A LETTER FROM FORD INDICATING THAT THERE WAS A RECALL ON MY ANTI-LOCK BREAK SYSTEM AND THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE AT MY LOCAL DEALERSHIP. AS THE INSURANCE CLAIM PROGRESSES, I WAS ADVISED BY MY ADJUSTER THAT I SHOULD REPORT THIS ACCIDENT TO NHTSA.

Mileage: 173,000

19S54 RECALL . SPOKE WITH FORD AND TOOK CAR TO DEALERSHIP. BREAK PEDAL GOES TO FLOOR. BEEN ADVISED BY DEALERSHIP THAT FORD WILL NOT TAKE ANY ACTION UNTIL FIRST QUARTER OF 2021. IF I WANT TO CORRECT THE PROBLEM NOW IT WILL BE $1,300.00 THAT I MAY OR MAY NOT BE REIMBURSED. THE RECALL HAS BEEN OUT FOR OVER A YEAR, THEY ONLY HAVE THE PARTS IF YOU PAY FOR THEM. PLEASE ASSIST

BRAKING ISSUE. WHILE DRIVING, TWICE LAST WINTER, I HAD TO BRAKE SUDDENLY AND I LOST BRAKING ABILITY TO STOP IN A TIMELY MANNER. THE PEDAL GOES TO THE FLOOR AND IS VERY SLOW TO STOP. IT TAKES MULTIPLE TIMES OF PUMPING THE BRAKE TO GET ANY PRESSURE BACK UP TO BRAKE. I'VE HAD MULTIPLE SHOPS LOOK AT IT AND HAVE REPLACED THE BRAKES THEMSELVES AND THEY DO NOT FIND ANYTHING WRONG. THE LAST SHOP HAD TO BLED THE BRAKE LINES AND FOUND AIR BUBBLES IN THE LINES THAT NEED TO BE BLED OUT, WHICH SEEMED TO HELP. FORTUNATELY, I HAVE NOT HAD ANY ACCIDENTS WHEN THIS OCCURRED BUT HAVE COME CLOSE.

Mileage: 125,000

MY HUSBAND WAS DRIVING AT ABOUT 35 MPH DOWN A TWO LANE ROAD IN THE RIGHT LANE AND HE WENT TO STOP AT A STOP LIGHT AND WHEN HE HIT THE BRAKE PETAL, IT VIBRATES 4 TIMES AND THEN THE PETAL WENT TO THE FLOOR AND THE BRAKES STOPPED WORKING AND HE COULD NOT SLOW DOWN OR STOP THE VEHICLE. SINCE THERE WAS A PEDESTRIAN TO HIS RIGHT ON THE SIDEWALK AND THE VEHICLE IN FRONT OF HIM WAS SMALLER THAN HIS CAR, HE CHOSE TO DRIVE IN THE MIDDLE THROUGH THE TWO LANES OF VEHICLES. HE ENDED UP HITTING 3 OTHER VEHICLES BEFORE OUR CAR STOPPED. AFTER HE GOT HOME, WE CHECKED TO SEE IF THERE WERE ANY RECALLS ON THE CAR SINCE WE WERE CONFUSED WHY THE BRAKES FAILED OUT OF NOWHERE SEEING AS WE HAD RECENTLY PUT BRAND NEW $80 BRAKES ON OUR CAR AND FOUND OUT THAT THERE HAD BEEN A RECALL ON THE ABS SYSTEM LAST JANUARY, BUT THERE IS NOT A REPLACEMENT PART YET AVAILABLE UNTIL NOVEMBER. I TRULY BELIEVE THAT THIS ACCIDENT WAS CAUSED DUE TO FAULTY PARTS THAT FORD MADE THIS VEHICLE WITH AND NOW MY CAR IS TOTALED AND I DID NOT HAVE COLLISION SO BECAUSE OF THE FAULTY ABS SYSTEM, I NOW HAVE NO CAR AND DAMAGED 3 OTHER PEOPLE'S CARS. THANK GOD THIS ACCIDENT WAS NOT FATAL AND NO ONE WAS INJURED TOO BADLY DUE TO THE UNSAFE ABS SYSTEM IN THE 2009 FORD FUSION.*DT*JB - (RECALL RELATED INCIDENT) TS

Mileage: 112,000

ABS SYSTEM UNRESPONSIVE,PARKING BRAKE WAS NEEDED JUST TO STOP CAR.

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE PEDAL WENT TO THE FLOORBOARD CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THAT SHE HAD TO CONSTANTLY PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626) WHERE THE DEALER TOOK A PICTURE OF THE VIN AND REFUSED TO TEST DRIVE THE VEHICLE. THE CONTACT WAS INFORMED THAT A TEST DRIVE WAS UNNECESSARY SINCE THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT YET AVAILABLE. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO O'CONNOR CHEVROLET INC (3850 W. HENRIETTA RD, ROCHESTER, NY 14623) FOR AN OIL CHANGE AND THE VEHICLE WAS TEST DRIVEN BY THE UNDERWRITER AT THE CHEVROLET DEALER AND WAS INFORMED THAT THERE WAS A SERIOUS PROBLEM WITH THE BRAKES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED PARTS WOULD NOT BE AVAILABLE UNTIL 2021.*JB*DT*JB

Mileage: 95,000

THE VEHICLE'S BRAKES RANDOMLY CEASE WORKING. THIS HAS LED TO SEVERAL NEAR COLLISIONS, INCLUDING AT LEAST ONE HIGH-SPEED INCIDENT WHERE THE BRAKES FAILED ON THE INTERSTATE AND NEARLY CAUSED A SERIOUS CRASH. THE DEALERSHIP HAS KNOWN ABOUT THIS RECALL FOR NEARLY A YEAR AND HAS YET TO FIX THE ISSUE. THEY CLAIM THEY DON'T HAVE THE PARTS AND CLAIM THE ISSUE NEEDS TO BE TAKEN UP WITH THE MANUFACTURER. WHEN CONTACTING THE MANUFACTURER, THEY CLAIM IT IS THE RESPONSIBILITY OF THE DEALERSHIP TO FIX IT AND WILL NOT HELP EITHER. IT IS WILDLY UNACCEPTABLE THAT MANUFACTURERS AND DEALERSHIPS CAN PRODUCE AND SELL CARS WITH BRAKES THAT RANDOMLY SHUT DOWN COMPLETELY AND NOT FIX THE ISSUE. THIS IS NO SMALL MATTER, BRAKES THAT SPONTANEOUSLY STOP WORKING ARE ONE OF THE MOST DANGEROUS ISSUES THAT CAN HAPPEN TO A CAR, AND SUCH A ISSUE SHOULD BE ADDRESSED IMMEDIATELY. BEFORE THE RECALL WAS MADE PUBLIC, THE DEALERSHIP CHARGED US ON TWO SEPARATE OCCASIONS TO FIX THE BRAKES AND CLAIMED THEY WERE COMPLETELY FIXED. WE ARE CAUGHT IN A VICIOUS CYCLE OF BOTH THE DEALERSHIP AND THE MANUFACTURER REFUSING TO HELP AND CLAIMING THAT IT IS THE OTHER ONE WHO CAN HELP US. THIS IS A KNOWN AND PUBLIC RECALL (NHTSA RECALL NUMBER 19V904), AND WE SHOULD NOT BE TERRIFIED OF DYING IN A CAR CRASH BECAUSE OUR BRAKES RANDOMLY GO OUT AND THE RESPONSIBLE PARTIES KEEP DODGING RESPONSIBILITY. WE HAVE MADE MULTIPLE ATTEMPTS AT CONTACTING BOTH THE DEALERSHIP AND MANUFACTURER TO NO AVAIL, SO WE ARE WRITING TO THE NHTSA FOR ASSISTANCE IN THIS MATTER.

Mileage: 170,000

TL* THE CONTACT OWNED A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE COMING OFF THE INTERSTATE APPROXIMATELY 30 - 35 MPH WHEN PRESSING THE BRAKES, WHEN THE VEHICLE FAILED TO STOP. THE VEHICLE'S BRAKES FLOORED. THE CONTACT ENDED UP CRASHING INTO THE VEHICLE IN FRONT OF THEM. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT RECEIVED INJURIES TO THEIR LOWER BACK, HIPS AND NECK AREA WHEN MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THEY HAD NOW LEARNED OF THEIR VEHICLE BEING INCLUDED IN TWO RECALLS NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 19V001000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TODAY I EXPERIENCED A FRIGHTENING DEGREE OF BRAKE FAILURE. I WAS ON A FREEWAY OFF RAMP WHICH WAS ON A DOWNGRADE. AS I WAS GOING OVER SOME MINOR BUMPS IN THE ROAD, I APPLIED MY BRAKES AND LOST ABOUT 80% OF THE BRAKES. I HEARD A STRANGE NOISE AND THOUGHT IT MIGHT BE THE ANTI-LOCK BRAKES. I HAD TO PUSH MY FOOT WAY DOWN TO THE FLOOR TO STOP THE CAR & IT DID STOP. THIS FAILURE CONTINUED FOR ABOUT 5-7MINUTES WHILE DRIVING IN STOP & GO CITY STREET TRAFFIC. I WAS READY TO PULL OVER AT A SAFE SPOT WHEN I NOTICED THE BRAKES RETURNED TO FULL POWER AND CONTINUED TO WORK PROPERLY FOR THE LAST 10 MINUTES OF MY DRIVE. NOW I'M AFRAID TO DRIVE THIS CAR, ESPECIALLY WITH CHILDREN OR PASSENGERS. I RECEIVED A RECALL NOTICE EARLIER THIS YEAR REGARDING THE ANTI-LOCK BRAKING SYSTEM ON MY CAR. IT WAS DATED JANUARY 2020: 19S54 / NHTSA RECALL 19V-904. I'VE RESEARCHED THIS PROBLEM AND SEE THAT IT HAS CAUSED ACCIDENTS ALREADY. WHEN I CALLED FORD ABOUT THIS NOTICE, I WAS TOLD IT WAS ONLY AN 'ALERT' AND THEY'D LET ME KNOW WHEN PARTS ARE AVAILABLE. THAT WAS 9 MONTHS AGO. THE NOTICE SAID PARTS WERE ANTICIPATED TO BE AVAILABLE THE LATE FIRST QUARTER OF 2020. NOW THAT I'VE EXPERIENCED THIS DEADLY HAZARD, THIS IS NOT ACCEPTABLE WHEN THE POSSIBILITY OF A CRASH EXISTS DUE TO BRAKE FAILURE! I WANT TO GET MY CAR REPAIRED NOW. PLEASE TELL ME HOW TO GO ABOUT THIS AND PREVENT ANY FUTURE ACCIDENT, INJURY OR DEATH.

Mileage: 53,000

THE VEHICLE: 2009 FORD FUSION VIN #[XXX] WAS RECALLED DUE TO DEFECTED ANTI-LOCK BRAKING SYSTEM MY SON PURCHASED THE VEHICLE IN DECEMBER 2018 FROM DRIVE NOW MOTORS, HILLSBOROUGH BLVD, TAMPA (NOW LOCATED ON FLORIDA AVE.) THE OWNER NAME IS SAM. I ADDED THE VEHICLE TO MY EXISTING INSURANCE WITH WINDHAVEN. WE RETURNED THE VEHICLE A FEW WEEKS AFTER PURCHASING DUE TO THE BRAKES NOT WORKING PROPERLY. THE DEALERSHIP MADE SOME ADJUSTMENTS AND TOLD US IT WAS FINE. BUT I CONTINUE TO COMPLAINED AFTER THEY MADE ADJUSTMENT BECAUSE IT STILL DID NOT WORK RIGHT FOR ME, BUT THE OWNER DID NOT WANT TO HELP US ANY FURTHER. ON APRIL 10, 2019, THE CAR WAS TOTALED WHEN MY SON LOST CONTROL OF THE CAR DRIVING INTO OUR COMMUNITY WALL. WE REPORTED THE ACCIDENT TO WINDHAVEN INSURANCE; THEY OPENED THE CLAIM BUT WE HEARD NOTHING ELSE ABOUT IT. THEY DID PAY FOR THE WALL REPAIR IN OUR COMMUNITY. ALMOST A YEAR LATER, WE RECEIVED THE SAFETY RECALL NOTICE FROM FORD (IN JANUARY, 2020). I CONTACTED WINDHAVEN AGAIN AND WAS TOLD THE STATE (FIGA) WAS HANDLING THIS CLAIM, AND GIVEN THE 800# TO GET MORE INFORMATION. AFTER MAKING NUMEROUS CONTACT WITH THE FIGA, I WAS TOLD MY INSURANCE WAS CANCELLED BECAUSE WINDHAVEN WENT OUT OF BUSINESS; AND I HAD TO SEND AN EMAIL TO REQUEST MY CLAIM BE REOPENED AND INVESTIGATED WITH THIS NEW (RECALL) INFORMATION. I ALSO CONTACTED FORD MANUFACTURER ABOUT THE RECALL AND THE BRAKES PROBLEMS THAT LED TO THE ACCIDENT. THE REPRESENTATIVE TOOK MY INFORMATION AND SAID HE WILL INVESTIGATE AND CONTACT ME, BUT I NEVER HEARD BACK FROM THEM. I, THEREFORE, CONTACTED FIGA AGAIN AND WAS EVENTUALLY REFERRED TO AN ADJUSTER. [XXX]. HE REFERRED ME TO THIS COMPLAINT PAGE BECAUSE HE SAID THERE WAS NOTHING ELSE CAN BE DONE BECAUSE WE DIDN'T HAVE COMP AND COLLISION. WE NEED THIS MATTER INVESTIGATED BECAUSE THE INCIDENT WITH THE BRAKES IS COUNTING AGAINST MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 100

FORD HAS ISSUED AN ADVANCE RECALL NOTICE 19S54 (NHTSA 19V904) WITH INTERIM SUGGESTION OF BRAKE FLUID FLUSH, RESERVOIR CAP REPLACEMENT, AND HYDRAULIC CONTROL UNIT (HCU) TESTING AND REPLACEMENT IF NECESSARY. THE ISSUE IS THAT SOME RECOMMENDED BRAKE FLUIDS HAVE CORROSIVE AGENTS THAT DEGRADE THE HCU AND CAUSE IT TO STICK OPEN. WHEN THIS HAPPENS THE BRAKE PEDAL TRAVELS FURTHER THAN IT SHOULD INCREASING THE RISK OF ACCIDENT. I HAVE HAD THIS HAPPEN TWICE WITH NO ACCIDENTS, BUT IT IS VERY SCARY AS THE BRAKES HAVE TO BE PUMPED TO WORK PROPERLY. I CONTACTED A LOCAL FORD AGENT WHO HAS DECLINED TO PROVIDE THE RECOMMENDED INTERIM SOLUTION WITH FREE PARTS AND LABOR AS RECOMMENDED ON THE ADVANCE NOTICE. SINCE THE FIRST TIME MY ISSUE HAPPENED WAS PRIOR TO RECEIVING THE RECALL NOTICE AND RESOLVED ITSELF (INTERMITTENT) QUICKLY. THE SECOND TIME THIS HAPPENED I WAS AWARE OF THE RECALL AND HAVEN'T DRIVEN MY VEHICLES SINCE. I DID NOT CONTACT THE FORD DEALER IMMEDIATELY AS I HAD ACCESS TO AN EXTRA VEHICLE. HOWEVER, I HAVE SINCE LOST THAT ACCESS AND NOW NEED THIS ISSUE RESOLVED AND HAVE NOT RECEIVED THE SECOND RECALL NOTICE THAT WAS PROMISED WHEN PARTS BECAME AVAILABLE FOR FINAL SOLUTION. I DO NOT HAVE THE FUNDS TO PAY FOR INTERIM RESOLUTION AND NEED FORD TO HONOR THE LANGUAGE OF THE ADVANCE RECALL NOTICE SO I FEEL SAFE DRIVING THE CAR. BOTH TIMES I EXPERIENCED THE BRAKE PEDAL ISSUES WAS WHILE DRIVING ON CITY STREETS. HOWEVER, MY SON EXPERIENCED THE ISSUE WHILE ON HIGHWAY DRIVING. I CONFIRMED THE ISSUE WHILE DRIVING IT DURING MY SECOND EXPERIENCE.

Mileage: 150,000

2009 FORD FUSION. HAVE BEEN DRIVING THIS VEHICLE FOR OVER 2 YEARS. PERIODICALLY, I WOULD NEED TO HIT THE BRAKES HARDER THAN NORMAL TO AVOID SOMEONE PULLING OUT IN FRONT OF ME OR SOMETHING OF THAT NATURE. WHEN I WOULD HIT THE BRAKES HARD, I WOULD LOSE ABOUT 80%-90% OF MY BRAKING ABILITY FOR SOMETIMES DAYS. IT WOULD NOT BE SAFE TO DRIVE AND I WOULD HAVE TO MAKE SURE I LEFT 100+ YARDS IN FRONT OF THE CAR IN FRONT OF ME AFTER IT HAPPENED. I FINALLY SEE THE 19S54 RECALL COME OUT, AND I WAIT, AND WAIT FOR PARTS TO BECOME AVAILABLE. FINALLY, MONTHS LATER, I HAD THE BRAKES GO COMPLETELY OUT ON ME YESTERDAY 09SEP2020 AND I THEN DECIDED TO CALL FORD ABOUT IT, THEIR CUSTOMER SERVICE ACKNOWLEDGED THE RECALL AND STATED THERE WAS NO REPAIR AT THIS TIME BUT THAT IT WAS NOT A CONDITION THAT WOULD MAKE THE VEHICLE UNSAFE. I DISAGREE. THEY REFUSE TO PROVIDE A RENTAL CAR AND THEY JUST EXPECT ME TO PAY THE $1,600 RIGHT NOW TO HAVE IT FIXED AND MAYBE GET REIMBURSED LATER. I REFUSE TO PAY FOR IT UPFRONT KNOWING THERE IS ALREADY A VALID RECALL IN PLACE. I BELIEVE THIS IS GROSS NEGLIGENCE ON FORDS PART, NOT THE DEALERSHIP. THERE NEEDS TO BE ACCOMMODATIONS MADE. AFTER PAYING FOR THE DEALER TO "DIAG" THE PROBLEM, THEY CONFIRMED THAT IT WAS THE ABS HYD UNIT, CALLED FORD BACK, THEY STILL DIDN'T CARE AND ACTUALLY HUNG UP ON ME FOR STATING THAT I THOUGHT THIS WAS UNSAFE ENOUGH TO NOT WANT TO DRIVE. I WILL BE TAKING THIS TO THE NEXT LEVEL ONLY BECAUSE I KNOW I AM NOT THE ONLY ONE HAVING THIS SAME ISSUE.

Mileage: 152,000

BRAKES STARTING GOING TO THE FLOOR ON BUMPS. STARTING HAPPENING FREQUENTLY SO I TOOK IN FOR REPAIR AND HAD TO HAVE A NEW ABS SENOR INSTALLED. I DID A REFURBISHED ONE WITH A THREE YEAR WARRANTY IN ORDER TO SAVE SOME MONEY. IT STILL COST @$550.

Mileage: 122,132

REPLACED THE ABS SENSOR IN 2016 WITH A REFURBISHED ONE THAT IS NOW OUT OF WARRANTY. I WAS 30 MINUTES FROM HOME WITH 3 KIDS AND A DOG IN THE CAR GOING DOWNHILL IN A RESIDENTIAL NEIGHBORHOOD WHEN THE BRAKES FAILED AGAIN.I HAD IT TOWED TO A FORD DEALERSHIP AND THEY WANT ME TO PAY $1030 TO PUT IN ANOTHER FLAWED SENSOR BECAUSE THEY "HAVE NOT RELEASED THE PARTS" FOR THE RECALL THAT WAS SUPPOSED TO BE READY IN MARCH. I HAVE FILED COMPLAINTS WITH FORD (CASE CAS27456010) AND THE BBB (CASE FRD2022027). MEANWHILE I AM CAR-LESS WHILE IT SITS IN THE DEALERS LOT. I JUST SUBMITTED ANOTHER REPORT TO YOU ABOUT THE SAME INCIDENT IN 2016.

Mileage: 177,000

I WAS DRIVING ON A CITY BUSINESS ROAD OF 40 MPH MAX WHEN I WAS REQUIRED TO SLOW DOWN FOR A STOPLIGHT AHEAD. AS I SLOWED I NOTICED THAT THE BRAKE PEDAL CHUGGED AND PROCEEDED TO MOVE FORWARD TO THE FLOORBOARD. LUCKILY THE STOPLIGHT HAD CHANGED TO GREEN AND THE VEHICLES AHEAD OF ME ADVANCED. KNOWING THAT I HAD AN ISSUE WITH STOPPING THE VEHICLE, I SHIFTED THE VEHICLE INTO NEUTRAL IN CASE I NEEDED TO PULL THE PARKING BRAKE. AS I WAS NEARING A RESIDENTIAL AREA WITHIN A QUARTER MILE FROM MY HOME, I SLOWLY ADVANCED MY VEHICLE WITH EMERGENCY FLASHERS ON TO MY HOME. MY HUSBAND CALLED THE LOCAL FORD DEALER AND FORD MOTOR COMPANY. WE WILL NOT DRIVE THIS VEHICLE AS IT IS UNSAFE IN THIS CONDITION. WE ARE WAITING FOR THE NOTICE TO HAVE THIS PART REPLACED PER FORD (UNTIL NOVEMBER!!)

Mileage: 87,940

WE RECEIVED A SAFETY RECALL NOTICE IN JANUARY FOR RECALL 19V-904. THERE WAS NO FIX OFFERED AT THAT TIME. I CHECKED WITH THE DEALER TODAY, WHO SAID THERE IS STILL NO FIX OR PARTS AVAILABLE. WITH A RECALL NOTICE LIKE THIS INVOLVING A BRAKE PEDAL POTENTIALLY GOING TO THE FLOOR, THIS IS UNACCEPTABLE.

Mileage: 135,000

MY 2009 FORD FUSION HAS THE ANTILOCK BRAKE PROBLEM IN WHICH THE BRAKE PEDAL DROPS SIGNIFICANTLY AFTER AN ANTI-LOCK STOP EVENT. I RECEIVED THE 19V-904 RECALL NOTICE, HOWEVER FORD IS NOT SUPPLYING THE PARTS TO THE DEALER. FOR THIS REASON, I CAN NOT GET THIS PROBLEM RESOLVED. MY FUSION EXHIBITS A SEVERE LOW BRAKE PEDAL PROBLEM AFTER AN ANTI-LOCK STOP IN THE WINTER, AND IS DANGEROUS WHEN TRYING TO COME TO A STOP AFTER AN ANTI-LOCK STOP EVENT. I'M AFRAID I WILL END UP IN AN ACCIDENT, AND OTHER FAMILY MEMBERS WON'T EVEN DRIVE THE CAR ANYMORE DUE TO THIS SAFETY ISSUE. I HAVE NOT BEEN INVOLVED IN AN ACCIDENT AS OF THIS WRITING. I WOULD LIKE TO SEE THE NHTSA PUT SOME PRESSURE ON FORD MOTOR COMPANY TO GET THE PARTS TO THEIR DEALERS SO WE CAN HAVE OUR VEHICLE REPAIRED. WE'VE WAITED A COUPLE YEARS FOR FORD TO COME UP WITH A SOLUTION TO THIS PROBLEM. THE RECALL NOTICE FROM JANUARY 2020 STATES THAT "PARTS ARE ANTICIPATED TO BE AVAILABLE LATE FIRST QUARTER 2020." IT IS NOW EARLY THIRD QUARTER, AND STILL NO PARTS. FORD EITHER NEEDS TO BE HELD ACCOUNTABLE FOR TIMELY REPAIRS, OR SHOULD BE FORCED TO OFFER A FULL NADA RETAIL BUYBACK OF THESE CARS.

Mileage: 83,000

ON MY 2009 FORD FUSION: THE BRAKES STARTED GETTING SOFTER AND TAKING LONGER TO STOP THE VEHICLE, ON THE HIGHWAY OR CITY STREETS. I HAVE PULLED AND TESTED THE MASTER CYLINDER THE BRAKES ARE FINE AND ARE NOT LOW, THE BRAKES HAVE BEEN BLED, WENT THROUGH 2 LARGE BOTTLES OF DOT 3 FLUID, CALIPERS TESTED, BUT THE BRAKES ARE STILL SOFT AND WILL NOT CATCH UNTIL ALMOST TO THE FLOOR. I WENT TO A FORD DEALERSHIP BECAUSE THEY ELUDED TO THE IDEA THAT THERE WAS A FIX FOR THE RECALL REGARDING THE ABS VALVE, I GOT THERE AND THEY SAID THERE WAS NOT A FIX AND THE RECALL ISSUE HAS NOT CAUSED ANY CRASHES AND IT WOULD NOT CAUSE MY BRAKES TO GO SOFT. I CORRECTED HIM AND SAID IT HAS CAUSED CRASHES AND THAT IS EXACTLY WHAT HAPPENS TO THE BRAKES. I CANNOT ORDER A NEW ABS MODULE, NO PARTS COMPANIES HAVE THEM. SO THE CAR BARELY STOPS AND STILL NO FIX AVAILABLE FOR THIS RECALL ISSUE.

Mileage: 60,000

I WAS DRIVING STOPED AT A LIGHT. NOTICED DARK SMOKE COMING FROM UNDER THE HOOD. MADE MY LEFT TURN TRYING TO GET TO A PARKING LOT JUST AHEAD. THE SMOKE STARTED COMING INTO THE CAR. IT WAS SMOKING BAD BY NOW. I PULLED OVER AS I DID I SAW FLAMES COMING FROM UNDER THE HOOD. THIS IS ONLY A MINUTE OR TWO LATER. I GOT OUT OF CAR CALLED 911. THE WHOLE ENGINE WAS BURNED UP THE FRONT TIRES. WINDSHIELD WAS STARTING TO CRACK AND STARTED MELTING. THIS WAS SO SCARY EVERY THING HAPPENED SO FAST AND THE GAUGE DIDN'T SHOW THE CAR WAS RUNNING THE SLIGHTEST BIT HOT. WITH ALL THAT IT SEEMED WHEN I WAS SLOWING DOWN FOR THE LIGHT THE BRAKES WERE STARTING TO GO OUT. THERE IS ONLY A LITTLE OVER 45,000 MILES ON MY CAR. NOW THAT I THINK OF ALL THIS I THANK GOD I DIDN'T GET INTO AN ACCIDENT AND HURT OR KILL SOMEONE INCLUDING MYSELF. [XXX] FROM CLARKSTON MICHIGAN INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 45,000

VEHICLE IS TAKING A LONG TIME TO STOP.

Mileage: 185,000

MY VEHICLE IS UNDER RECALL FOR A FAULTY PART ON THE BREAKING SYSTEM, I CALLED FORD ON FRIDAY 5/22/2020 ( SUNSHINE FORD NEWBURGH, NY) AND WAS TOLD THEY DO NOT HAVE THE PART AND CANNOT EVEN ORDER IT AT THIS TIME. ALSO THEY HAVE NO IDEA WHEN THEY CAN ORDER IT, IT COULD BE MONTHS. MY CAR IS UN-DRIVEABLE WITHOUT THE NEW PART. I JUST HAD THE ENTIRE BREAKING SYSTEM REPLACED ( CALIPERS, ROTORS,AND PADS ). THERE EXCUSE AND RESPONSE IS UNACCEPTABLE. PLEASE HELP I NEED MY CAR TO GET BACK TO WORK. THANK YOU*DT*JB

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED DELAYED BRAKE RESPONSES WHILE DEPRESSING THE BRAKE PEDAL. THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 120,000

RECALL ON 2009 FORD FUSION IN DECEMBER ON HYDROLIC BRAKE ISSUES.....THERE IS STILL NO REMEDY FOR THIS WHICH IS UNACCEPTABLE BY FORD. I NEED THIS FIXED!!!

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (1150 SHAWNEE MISSION PARKWAY, SHAWNEE, KS 66203, (913) 631-000) AND THE HYDRAULIC CONTROL UNIT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 143,939.

Mileage: 143,939

TL* THE CONTACT CALLED ON BEHALF OF A SON WHO OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE THE VEHICLE WAS STOPPED. GREG DARNELL FORD (6601 SE 29TH ST, MIDWEST CITY OK 73110, 405-733-1611) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 80,000

VEHICLE LOST BRAKES WHEN LEAVING PAVEMENT ON TO DIRT ROAD.BRAKE PEDAL GOES TO THE FLOOR BEFORE STOPPING.VEHICLE SLOW TO STOP.VEHICLE IN MOTION TURING OFF THE HIGHWAY

Mileage: 140,000

WHILE DRIVING MY FORD FUSION THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR KEPT MOVING. I WAS ABLE TO PULL THE EMERGENCY BRAKE IN TIME SO THAT I DID NOT COLLIDE INTO THE VEHICLE THAT WAS STOPPED IN FRONT OF ME. I HAVE CONTACTED MY FORD MULTIPLE TIMES TO HAVE CAR REPAIRED DUE TO RECALL AND MY RECENT BRAKE FAILURE ISSUE AND THEY HAVE TOLD ME THAT THEY DO NOT HAVE A FIX FOR MY CAR.

Mileage: 93,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO FORD OF OKC LOCATED AT (2800 W I 44 SERVICE RD, OKLAHOMA CITY, OK 73112 (405) 438-3330), WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SUNSHINE FORD (40 NY-17K, NEWBURGH, NY 12550) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DAUGHTER SAYS BRAKES HAVE BEEN PERIODICALLY SOFT AND ONE TIME UNRESPONSIVE.

Mileage: 138,000

THE BRAKE PEDAL WILL INITIALLY SLOW DOWN VEHICLE AT FIRST BUT THEN YOU HAVE TO PUSH ALL THE WAY TO THE FLOOR TO GET VEHICLE TO STOP. LIKE PUSHING ON AIR AT FIRST AND THEN YOU PUSH TO THE FLOOR. I DRIVE AND TO SLOW DOWN REQUIRES STAYING EARLY AND PUSHING ALL WAY DOWN TO FLOOR.

Mileage: 169,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE REVERSING THE VEHICLE OUT OF A DRIVEWAY THE BRAKE PEDAL WAS DEPRESSED AND FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LYNCH FORD CHEVROLET INC.,410 US-30, MT VERNON, IA 52314. THE DEALER REFUSED TO RUN A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED A RECALL NOTICE FOR A PROBLEM I HAVE HAD WITH MY FUSION (ABS MODULE VALVE STUCK OPEN) WHICH MEANS THE BRAKES WORK AND LOCKUP ONLY WHEN PRESSED ALL THE TO THE FLOOR. WENT TO 3 FORD DEALERS AND NONE WILL HELP BECAUSE THE RECALL HAS NO "SOLUTION YET". ONE TECH TOLD ME TO DEAL WITH A BAD BRAKE PEDAL AND DON'T DRIVE FAST. THAT'S NOT SAFE FOR MY WIFE OR CHILD IN THE VEHICLE. FORD SAYS PARTS MAY BE AVAILABLE IN THE LAST PART OF THE 2020 FIRST QUARTER. THE FORD RECALL STATES "THE VEHICLE IS SAFE TO DRIVE" ITS NOT VERY SAFE WHEN THE BRAKES DONT STOP THE VEHICLE.

Mileage: 108,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT SPOKE WITH NHTSA BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED WHILE THE DRIVER WAS DRIVING 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WHICH CAUSED THE BRAKING DISTANCE TO BE EXTENDED. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECENT PURCHASED THE VEHICLE FROM FRED MARTIN SUPERSTORE LOCATED AT 3195 BARBER RD, BARBERTON, OH 44203 AND WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) BUT PARTS WERE NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT A FAILURE MAY BE EXPERIENCED MEANWHILE THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ANTILOCK BRAKES PULSED AND BRAKE PEDAL TRAVELED TO THE FLOOR. LIMITED BRAKING. 2-3 MINUTES FOR BRAKES TO RETURN TO POWER. VEHICLE WAS TRAVELING AT APPROX 15 MPH IN PARKING LOT.

Mileage: 103,000

AFTER THE ABS ENGAGES BRAKE PRESSURE IS LOST AND THE PEDAL GOES TO FLOOR. IT TAKES A LOT OF EFFORT AND ADDITIONAL TIME FOR THE CAR TO COME TO A STOP. FROM LOOKING AT OTHER FORUMS AND THREADS IT APPEARS THE HYDRAULIC CONTROL UNIT IS AT FAULT. THIS HAS HAPPENED AT LEAST 5 TIMES. THIS OCCURS WHILE THE CAR IS IN MOTION AND THE ABS ENGAGES.

Mileage: 140,000

I WAS DRIVING MY FORD FUSION ON THE HIGHWAY, CHANGED LANES SO THAT I WAS BEHIND A TRUCK WITH REASONABLE ROOM. THE TRUCK HIT THEIR BRAKES AND WHEN I HIT MINE THE BRAKE PEDAL FELT SOFT. WHEN THE TRUCK CAME TO A COMPLETE STOP THERE WAS NO WHERE TO GO AS TRAFFIC WAS MOVING TO THE MY RIGHT AND I ENDED UP HITTING THE TRUCK. I COMPLETED A FULL BRAKE JOB INCLUDING NEW BRAKES ON THE VEHICLE WITHIN THE LAST 18 MONTHS. THERE WAS NO ABS ACTIVATION OR BRAKE LOCK UP UNDER FULL BREAKING AND I SHOULD OF HAD TIME TO STOP.

Mileage: 130,000

I WAS DRIVING AND HIT A SLIPPERY ROAD SURFACE.THE ABS ENGAGD AND IMMEDIATELY AFTER THAT THE BRAKE WENT VERY LOW AND I COULD NOT ACHIEVE NORMAL BRAKING PRESSURE.

Mileage: 156,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THEM TO ACTIVATE AND STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REFERRED THE CONTACT TO A DEALER TO HAVE THE ABS MODULE REPROGRAMMED AND THE BRAKES FLUSHED. THE CONTACT TOOK THE VEHICLE TO MIRACLE FORD (LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, 615-452-5267) WHERE THE ABS WAS FLUSHED AND THE REAR BRAKES WERE REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT AND THE OUTER TIE ROD END NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: CAS-25105839. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

BRAKE PEDAL GOES TO THE FLOOR PADS CHANGED STILL DOING SAME THING

DRIVING AT ABOUT 35 MPH GOING STRAIGHT, I STEPPED ON THE BRAKES SO THAT I COULD TURN, SNOW/ICE COVERED ROADS, ABS ENGAGED. I CONTINUED ON DRIVING AFTER THAT AT ABOUT 45 MPH, WENT TO STOP TO TURN INTO MY DRIVEWAY AND THE PEDAL WENT TO THE FLOOR WITH NO BRAKE ACTION AT ALL. NO FLUID LEAKS,NO WARNING LIGHTS ON THE DASH, PADS HAD MAYBE 25K MILES ON THEM, EVERYTHING WAS WORKING FINE UNTIL THE ABS ENGAGED ON MY FIRST TURN. A FEW MONTHS BACK, AFTER THE ABS WAS ACTIVATED THE BRAKES GOT SOFT/SPONGY. AFTER THE CAR WAS SHUT OFF AND SAT FOR A WHILE, THE BRAKES RESET. TODAY, MY CAR FELT LIKE IT HAD NO BRAKES. THIS APPEARS TO BE A COMMON PROBLEM FROM SOME OF THE RESEARCH I HAVE DONE ONLINE.

Mileage: 115,000

TL THE CONTACT'S GRANDCHILD, AUSTIN LUCAS, OWNS A 2009 FORD FUSION. WHILE DRIVING 35 MPH, THE DRIVER SLAMMED ON THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. AS A RESULT, THE DRIVER CRASHED INTO AN UNKNOWN ANIMAL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DAMAGED AND WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC TEST DROVE THE VEHICLE AND DETERMINED THAT THE ANTI-LOCK BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.

Mileage: 153,000

HIT A MEDIUM SIZED BUMP ON A CITY STREET WHILE PROCEEDING THROUGH SAID STREET, BRAKES THEN PROCEEDED TO NOT WORK PROPERLY WITH PEDAL PRESSING ALL THE WAY TO THE FLOOR. PROCEEDED TO PUMP BRAKES UNTIL ENOUGH BRAKING FORCE REQUIRED TO STOP AT INTENDED POINT. BRAKES RETURNED AFTER A COUPLE MILES. AVOIDING BUMPS WHEN POSSIBLE NOW BECAUSE LAST TIME I CHECKED. NEED BRAKES TO STOP AND NOT GET INTO AN ACCIDENT ULTIMATELY RESULTING IN THE POSSIBLE DEATH OR HARM TO OTHER PEOPLE.

Mileage: 152,000

WHILE I WAS DRIVING I BRAKED ON A CITY STREET TO SLOW DOWN TO TURN RIGHT. WHILE BRAKING AND BEGINNING TO TURN, I RAN OVER SMALL POTHOLES. BRAKES BECAME MUSHY AND I HAD TO PUSH BRAKE ALL THE WAY DOWN JUST TO STOP. THIS HAS HAPPENED MANY TIMES. IN THE PAST, AFTER PARKING THE CAR FOR AWHILE, THE BRAKES WENT BACK TO NORMAL. HOWEVER, THIS MOST RECENT INCIDENT HAPPENED 4 DAYS AGO AND THEY BRAKES HAVEN'T GONE BACK TO NORMAL.

Mileage: 240,000

MY ABS ENGAGED WHILE DRIVING ON THE INTERSTATE AND I HAD TO SLAM ON MY BRAKES IN A HEAVY DOWNPOUR. IMMEDIATELY AFTER THAT, FOR THE LAST 9 DAYS AND COUNTING, MY BRAKES HAVE BEEN SOFT/SQUISHY. I CAN FEEL THEM START TO ENGAGE AT THEIR OLD POINT BUT THERE ISN'T MUCH PRESSURE UNTIL I GET MUCH CLOSER TO BOTTOMING OUT THE BRAKE PEDAL. FROM WHAT I'VE READ ONLINE, THIS WAS SOMETHING BEING LOOKED INTO A FEW YEARS BACK AS A COMMON FAILURE.

Mileage: 125,000

ON SEVERAL OCCASIONS, AFTER ABS HAS ENGAGED DURING BRAKING, THE BRAKE PEDAL HAS GONE SOFT, NEARLY TO THE FLOOR. REQUIRED BRAKING DISTANCE IS GREATLY INCREASED, AS IS THE AMOUNT OF FOOT PRESSURE NEEDED TO BRING THE VEHICLE TO A STOP. THIS HAS HAPPENED WHILE BRAKING IN SNOWY CONDITIONS, AND ALSO WHEN HITTING A POTHOLE WHILE BRAKING. ALL INSTANCES OCCURRED UNDER 30 MPH. THIS PROBLEM HAS NOT OCCURRED DURING HEAVY BRAKING UNDER NORMAL OPERATING CONDITIONS, ONLY WHEN THE ABS SYSTEM IS ACTIVATED. NO BRAKE WARNING LIGHTS HAVE TURNED ON. FOR REFERENCE, THE LATEST INCIDENT HAPPENED SIX MONTHS AFTER REPLACING ALL PADS, ALL ROTORS AND BOTH FRONT CALIPERS.

Mileage: 115,000

AFTER ENGAGEMENT OF ABS SYSTEM, BRAKES BECOME SOFT AND WEAK. THIS REQUIRES GREATER PEDAL PRESSURE AND TRAVEL, AND THUS REACTION TIME TO ENGAGE, RESULTING IN UNSAFE CONDITION.

Mileage: 78,000

ANTI LOCK BRAKES ACTIVATED THEN ALMOST NO BRAKE ACTION. THE PEDAL WENT ALMOST TO THE FLOOR CAUSING THE BRAKING DISTANCE TO ALMOST DOUBLE. CAME VERY CLOSE TO HITTING CARS WITH THE GREEN LIGHT.

Mileage: 215,000

HARD STOP ON FREEWAY RESULTING IN ABS ACTIVATING. AFTERWARDS, BRAKES WERE SPONGY AND REQUIRED EXCEPTIONALLY MORE DISTANCE TO BRAKE AND PEDAL NEEDED TO BE DEPRESSED TO THE INTERIOR FLOOR IN ORDER TO STOP. THIS IS THE THIRD TIME THIS HAS HAPPENED WITH THE VEHICLE.

Mileage: 287,000

I WAS MOVING ABOUT 40MPH GOING STRAIGHT AND WHEN I HIT THE BRAKES TO TURN THEY WENT TO THE FLOOR APPLYING NO BRAKING ACTION AT ALL. I WAS LUCKY THAT I WAS GOING STRAIGHT ON A COUNTRY ROAD WITH NO TRAFFIC OR THIS COULD HAVE BEEN CATASTROPHIC. THERE ARE NO BRAKE FLUID LEAKS, PADS HAVE MAYBE 15,000 MILES ON THEM AND ARE GOOD. THERE WERE NO WARNING LIGHTS ILLUMINATED IN THE CAR. SEVERAL MONTHS BACK AFTER THE ABS WAS ACTIVATED THE BRAKES GOT SOFT AND RESET AFTER THE CAR WAS SHUT OFF AND SAT FOR A WHILE. THERE WERE LITERALLY NO BRAKES WHATSOEVER TODAY. AFTER LETTING THE CAR SIT FOR A WHILE TURNED OFF THE BRAKES ARE BACK, BUT THE PEDAL IS STILL SOFT AND I DON'T WANT TO TEST DRIVE THE CAR AS IT IS TOO DANGEROUS. THIS APPEARS TO BE A COMMON PROBLEM FROM LOOKING AT VARIOUS WEB PAGES THAT SHOULD BE ADDRESSED ASAP.

Mileage: 170,000

WHILE TRAVELING ON A SLIGHTLY ROUGH HIGHWAY, I WENT AROUND A CURVE AND A BICYCLIST WAS IN THE MIDDLE OF MY LANE, I BRAKED SUDDENLY AND MY BRAKE PEDDLE WENT TO THE FLOOR, I HAD TO SWERVE TO KEEP FROM HITTING HIM. I PUMPED MY BRAKES AND THEY CAME BACK UP, BUT WERE MUSHY AND IT TOOK SEVERAL MORE MILES BEFORE THEY WORKED EFFECTIVELY ALTHOUGH STILL NOT AS THEY SHOULD. THE NEXT DAY THE BRAKES WORKED FINE AND FOR SEVERAL WEEKS AFTERWARDS, THEN THERE WAS ANOTHER INCIDENT. I WAS TRYING TO STOP AT A STOP SIGN, BEFORE TURNING ON TO A BUSY MAJOR HIGHWAY AND MY BRAKES AGAIN WENT TO THE FLOOR. THE SIDE ROAD I WAS STOPPING ON WAS ROUGH (IT HAD BEEN SCRAPPED TO PREPARE FOR BLACKTOPPING).THIS HAPPENED TWICE WITHIN A FEW WEEKS.THE RESULTS COULD HAVE BEEN DEADLY. THIS HAS HAPPENED THREE TIMES! I HAD NEW BRAKE PADS, ROTORS, AND CALIPERS PUT ON AFTER THE FIRST INCIDENT AND IT DID NOT HELP.

Mileage: 160,000

WAS SLOWLY PULLING FWD TO PARK IN PARKING SPACE AND WHEN PUT FOOT ON BRAKE TO STOP, IT KEPT GOING. CAR WENT OVER THE CEMENT PARKING BLOCK ONTO SIDEWALK AND HIT HEAVY DUTY CEMENT PILLAR. ONLY DAMAGE WAS MY LICENSE PLATE AND HOPEFULLY LITTLE ELSE ON MY CAR.

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST BRAKING ABILITY. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD AND COULD NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN GAITHERSBURG (901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443) WHERE THE MECHANICS DIAGNOSED THE VEHICLE AND BLEW AIR THROUGH THE VALVES; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,182.

Mileage: 110,182

I PULLED INTO THE MEDIAN TO TURN LEFT INTO A BUSINESS. AS MY CAR TRAVELED OVER SOME GRAVEL IN THE MEDIAN MY BRAKES WENT "SOFT" AND I HAD TO MASH DOWN ON THEM IN ORDER TO COME TO A COMPLETE STOP. ONCE PARKED, I LET THE CAR "SIT" OR "REST" FOR 4 HOURS. THE BRAKES WERE STILL SOFT WHEN I STARTED THE CAR, AND WHEN I WOULD PRESS THE BRAKES, I HAD TO MASH DOWN ON THEM TO COME TO A COMPLETE STOP.

Mileage: 150,000

BRAKE FAILURE, WHILE DRIVING MY WIFE'S 09 FUSION THE BRAKE PEDAL WENT TO THE FLOOR WHEN STOPPING AND HITTING A POT HOLE. THE BRAKE PEDAL WENT ALL THE WAY TO FLOOR BEFORE BEING ABLE TO SLOW THE VEH. THE BRAKE PEDAL DID NOT RETURN TO NORMAL UNTIL A COUPLE DAYS LATER. MY WIFE USES HAND CONTROLS WHICH DID NOT AFFECT THE DRIVING IN ANY WAY BUT HAS ME CONCERNED AS MY WIFE IS IN A WHEELCHAIR AND CAN'T PUT EXCESSIVE FORCE ON THE BRAKES IF THEY WERE TO FAIL LIKE THAT. I TRIED PUMPING THE BRAKES BUT IT DIDN'T RESOLVE THE ISSUE, NOR DID PUMPING THE BRAKES WHILE THE VEH WAS TURNED OFF.

Mileage: 151,000

LOW BRAKE ENGAGEMENT FOLLOWING ANTI-LOCK BRAKE SYSTEM EVENT. VEHICLE WAS IN MOTION. AFTER THIS EVENT, I WOULD NEED TO PUSH THE BRAKE PEDAL DOWN MORE THAN IT SHOULD NEED TO BE PUSHED IN ORDER TO GET THE BRAKES TO ENGAGE. TOM HOLZER FORD IN FARMINGTON HILLS, MI REPLACED A HYDRAULIC CONTROL VALVE UNIT AS WELL AS A FRONT RIGHT LOWER SIDE CALIPER PIN THAT WAS FROZEN.

Mileage: 95,000

TAMARA RECALL FOR THE 3RD TIME IN 2 YEARS. I'VE HAD PROBLEMS WITH SPONGY BRAKES. I BRAKED OVER A POTHOLE AND MY BRAKES LOCKED UP AND HIT THE FLOOR! I NOW HAVE TO PUMP THE BRAKES TO GET THEM TO WORK. I GOT MY BRAKES FLUSHED AND THEY WENT BACK TO NORMAL. ABOUT A MONTH LATER THE SAME THING HAPPENED WHEN I HAD TO BRAKE HARD DUE TO ABRUPT STOP ON THE INTERSTATE. IT TOOK ABOUT A WEEK TO GET THEM BACK TO NORMAL. THIS IS NOT SAFE AND SHOULD NOT HAPPEN WITH NEW BRAKES AND ROTORS.

Mileage: 125,000

WHEN I HIT THE BRAKES I HAVE TO GO ALL THE WAY TO THE FLOOR BEFORE THEY START WORKING. THIS HAPPEN ONCE DURING WINTER WHEN I WENT OVER A SPEED BUMP AND AFTER A WEEK OR SO IT FIXED ITSELF. BUT SEVERAL WEEKS AGO AS I WAS BRAKING AT A LIGHT I HIT A POTHOLE AND IT HAS DONE IT AGAIN AND HAS NOT REPAIRED ITSELF. I READ ONLINE THIS IS A COMMON PROBLEM THIS TYPE OF CAR FACES WITH THE ABS SYSTEM.

Mileage: 86,000

ON AUG 8, 2019 MY RIGHT FRONT WHEEL CROSSED OVER A DIP IN THE ROAD WHILE MAKING A RIGHT TURN. I PRESSED MY BRAKE AND ALMOST IMMEDIATELY I HAD AN 'EMPTY' FEELING IN MY BRAKE PEDAL. I COULD PRESS THE BRAKE PADDLE COMPLETELY DOWN WITHOUT MUCH RESISTANCE. HAD MY ROTORS AND BRAKE PADS CHECKED NEXT DAY BUT ALL 100%. LEARNED THAT THE HYDROLIC CONTROL UNIT (HCU) UNIT WAS AFFECTED. A KNOWN FORD FUSION FAILURE AND COSTLY TO REPLACE!!! RECALL FORD!!!

Mileage: 166,800

ABS SYSTEM ENGAGED ON A GRAVEL ROAD WHEN BRAKING. BRAKES ARE NOW SOFT AFTER ABS SYSTEM ENGAGED. LIKE SO MANY OTHER FUSION OWNERS, THIS IS A HYDRAULIC CONTROL UNIT MALFUNCTION.

Mileage: 75,000

SERVICE BRAKES GOES TO THE FLOOR UPON NORMAL BRAKING CAUSING A SEVERE SAFETY ISSUE

Mileage: 111,000

SPONGY BRAKE PEDAL, BRAKES SEEM TO START TO GRAB THEN PEDAL GOES STRAIGHT TO THE FLOOR. HAPPENS ALL THE TIME AND I'M SCARED THAT THIS WILL CAUSE AN ACCIDENT. CAR HAS 93K MILES. WILL NEVER BUY ANOTHER FORD

Mileage: 93,000

HAVE BEEN DEALING WITH A BRAKE ISSUE FOR A FEW MONTHS. TOOK IT TO A MECHANIC WHO REPLACED THE BRAKES PADS. AFTER THEY WERE REPLACED, THE BRAKES STILL FELT OFF. I WOULD HAVE TO PUSH THE BRAKE PEDAL DOWN ALL THE WAY TO THE FLOOR FOR IT TO STOP COMPLETELY. TOOK IT TO A SECOND MECHANIC WHO THEN REPLACED THE MASTER CYLINDER. STILL HAD THE SAME ISSUE. WHEN I RETURNED TO THE MECHANIC, HE LOOKED OVER THE AIR AND STATED THERE WAS NOTHING ELSE WRONG WITH IT. FINALLY I WENT TO DUNPHY FORD WHERE THE GREETER STAYED HE ALREADY KNEW WHAT THE PROBLEM WAS BEFORE I FINISHED EXPLAINING THE COMPLETE ISSUE. HE ASSURED ME IT WAS THE HCU (WHICH OF COURSE WAS ALMOST $1000 TO REPLACE) SO I HAD IT REPLACED. AFTER PICKING UP THE CAR IT FELT FINE FOR THE FIRST TWO DAYS. THE. THE ISSUE STARTED HAPPENING AGAIN. WHEN I RETURNED THE CAR TO FORD, THEY TOLD ME IT WAS THE REAR ROTORS. I ASKED HOW COULD THEY MISS THAT WHEN THEY REPLACED THE HCU, THERE WAS NO ANSWER. THE ROTORS WERE REPLACED. THAT NIGHT I WENT TO PICK UP MY CAR. AFTER DRIVING OFF, MY BRAKES NOW MADE A VERY LOUD SQUEALING SOUND AND SORT OF CLANKING SOUND EVERY TIME I HIT A SMALL BUMP ON THE ROAD COMING FROM THE RIGHT SIDE OF MY CAR. WELL I CHECKED EVERY TIRE AND FOUND ONE OF THE LUG NUTS WAS LOOSE ON THE FRONT PASSENGER SIDE OF MY CAR. CALLED THEM AND HAD HE CAR & BRAKES LOOKED OVER ONCE AGAIN. THIS TIME THEY TIGHTENED THE LUG NUTS AND 'BUFFED' THE ROTORS. THE BRAKES STILL MAKE A PRETTY LOUD SOUND WHEN I BRAKE BUT NO ONE CAN SEEM TO FIGURE OUT THE ISSUE. NOT EVEN FORD. I CAN SEND IN INVOICES AND RECEIPTS IF NEEDED

Mileage: 89,000

ISSUE HAS OCCURRED MULTIPLE TIMES SINCE I HAVE OWNED THIS VEHICLE TO NOW. WHENEVER THE ABS SYSTEM ENGAGES (HARD BRAKING TO DUE SNOW/ICE OR OBSTRUCTION AVOIDANCE), IMMEDIATELY FOLLOWING THAT THE BRAKE PEDAL BECOMES INCREDIBLY SPONGY OR NON-EXISTENT AND BRAKING BECOMES VERY DIFFICULT WITHOUT PUMPING THE BRAKE PEDAL OR ENGAGING THE HAND BRAKE. I'VE HAD THE PADS, ROTORS, REAR CALIPERS, AND SLIDE PINS REPLACED AND THE SYSTEM FLUSHED AND INSPECTED MULTIPLE TIMES. I HAVE FOUND THAT IF YOU PULL OVER ANS SHUT THE CAR OFF FOR A FEW MINUTES AND RESTART IT TENDS TO WORK UNTIL YOU HAVE THE SAME ISSUE COME UP. .

Mileage: 200,000

LOW BRAKE PEDAL AFTER A HARD STOP

Mileage: 30,000

BRAKES GO NEARLY TO THE FLOOR WHEN PRESSING BRAKE PEDAL BEFORE ENGAGING AND STOPPING VEHICLE. SPONGY. REPLACED MASTER CYLINDER WITH NEW, NO HELP. REPLACED ABS HYDRAULIC UNIT WITH USED UNIT, AND NO HELP, BUT SUSPECT THE REPLACEMENT UNIT IS FAULTY ALSO. VEHICLE DOES NOT STOP WELL.

Mileage: 218,000

BREAK PEDAL BECOMES SPONGY AFTER HITTING A POTHOLE. CURRENTLY AT THE DEALERSHIP THEY ARE TRYING TO REPLACE THE MASTER BREAK CYLINDER, BUT THAT DIDN'T WORK. THE NEXT MOVE IS TO REPLACE THE MCU. I HAVE READ MULTIPLE SIMILAR REPORTS HERE TO MINE. I'M VERY CONCERNED THIS IS A FACTORY DEFECT THAT IS REVEALING ITSELF TO BE DANGEROUS AND COSTLY TO FORD CONSUMERS.

Mileage: 74,000

MY BRAKES GO OUT ALMOST COMPLETELY WHEN THERE IS THE SLIGHTEST BUMP THAT I MIGHT HIT ON THE ROAD. FIRESTONE HAS REPLACED THE BRAKES, BRAKE FLUID, AND MASTER CYLINDER AND THE BRAKE PEDAL STILL GOES TO THE FLOOR. THE RESEARCH I DID SHOWS THAT THE PROBLEM IS THE ABS MODULE. I'VE FOUND HUNDREDS OF PEOPLE IN ONLINE FORUMS WITH THIS PROBLEM. WHY IS THERE NOT A FORD RECALL WITH THIS PROBLEM?

Mileage: 143,000

I HAD BEEN COMPLAINING TO FORD MECHANICS OF THE LOCAL DEALERSHIP HERE IN LOS ANGELES OF THIS BRAKING-PROBLEM SINCE SOMETIME AROUND 2014! I HAD EXPLAINED SEVERAL TIMES THAT WHEN THE VEHICLE WOULD BE IN MOTION (DRIVING THE CAR) AND I WOULD BE PASSING THROUGH A ROUGH SECTION OF STREET (MANY POT-HOLES) AND WOULD NEED TO BRAKE DUE TO TRAFFIC, AND THEN I WOULD LOSE PRESSURE ON MY BRAKING-PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FIVE-YEARS (AT LEAST I RECALL 6 TIMES)'ONE OF THOSE TIMES I ALMOST HAD A BIG ACCIDENT, LUCKILY I WAS DRIVING ON A NON-HIGH-TRAFFIC STREET AND I WAS ABLE TO STEER TO THE SIDE OF THE STREET WHERE NO-CARS WERE PARKED'LUCKILY. SO, IN SOME OF THIS OCCASIONS I TOOK THE CAR TO THE LOCAL FORD DEALERSHIP (QUICK LANE TIRE & AUTO CENTER THAT WORKS IN CONJUNCTION WITH THE LOCAL FORD DEALERSHIP) AND EXPLAINED THE SITUATION ABOUT THE BRAKING PROBLEM. 'WHEN DRIVING THE CAR AND GOING THROUGH A ROUGH PATCH OF THE STREET (UNEVEN STREET WITH POTHOLES AND OTHER POSSIBLE STREET HOLES) AND WOULD NEED TO BRAKE, THE PEDAL WOULD LOSE PRESSURE AND GO ALMOST TO THE FLOOR''SO THEY WOULD ONLY ADJUST THE BRAKES AND THAT WAS IT. 'THIS PAST MAY 4 2019, IT HAPPENED AGAIN, GOING THROUGH A ROUGH PATCH OF THE STREET I HAD TO BRAKE AND THE BRAKE PEDAL LOST PRESSURE (TO THE FLOOR)!! LOTS OF DISCUSSIONS IN REGARDS TO THIS PROBLEM SEEM TO POINT TO THE HCU ABS LOOSING PRESSURE WHEN GOING THROUGH ROUGH SECTIONS OF A STREET AND APPLYING THE BRAKES. HOWEVER, AT THIS POINT WE STILL DO NOT KNOW IF FORD MOTOR COMPANY WILL EVER ADDRESS THIS PROBLEM (HUGE DANGEROUS PROBLEM)! DO WE HAVE TO WAIT FOR SOMEONE TO BE KILLED OUT THERE?

Mileage: 5

BRAKES GO TO FLOOR. NO LEAKS, MASTER CYLINDER IS OK, ROTORS PADS ARE NEW.

THIS ISSUE HAS OCCURRED MULTIPLE TIMES SINCE I HAVE OWNED THIS VEHICLE FROM 2011 TO NOW. WHENEVER THE ABS SYSTEM ENGAGES (HARD BRAKING TO DUE SNOW/ICE OR OBSTRUCTION AVOIDANCE), IMMEDIATELY FOLLOWING THAT THE BRAKE PEDAL BECOMES INCREDIBLY SPONGY OR NON-EXISTENT AND BRAKING BECOMES VERY DIFFICULT WITHOUT PUMPING THE BRAKE PEDAL OR ENGAGING THE HAND BRAKE. I'VE HAD THE PADS, ROTORS, REAR CALIPERS, AND SLIDE PINS REPLACED AND THE SYSTEM FLUSHED AND INSPECTED MULTIPLE TIMES. NO MATTER WHAT PARTS I THROW AT MY CAR, NOTHING SEEMS TO SOLVE THIS ISSUE.

Mileage: 116,000

DRIVING THROUGH TOWN ON A SUNNY DAY WHEN THE LIGHT IN FRONT OF ME TURNED RED. I APPLIED THE BRAKES AND WENT OVER A SMALL BUMP. AFTER THE BUMP THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WOULD NOT STOP IN TIME AND I WAS FORCED TO ROLL THROUGH THE INTERSECTION. I WAS TERRIFIED. THANKFULLY, I DID NOT CAUSE AN ACCIDENT, BUT THE BRAKE PEDAL REMAINED SPONGY. IT FEELS LIKE IT HAS ABOUT 30% BRAKING POWER. I HAD A TOTAL BRAKE REPLACEMENT LESS THAN 1000 MILES AGO. PADS, ROTORS, BLED THE LINES, THE WHOLE 9 YARDS.

Mileage: 168,000

THE FIRST TIME THIS HAPPENED WAS 3-4 YEARS AGO. MY WIFE WAS BRAKING AT A STOP LIGHT AND HIT A SMALL POTHOLE IN WHICH THE BREAK PETAL WENT ALL THE WAY TO THE FLOOR AND SHE WAS ABLE TO COME TO A FULL STOP EVEN THOUGH IT TOOK A LOT LONGER TO DO SO. SHE PULLED OVER AND I HAD TO PICK HER UP AND TOOK THE CAR INTO A LOCAL BREAK REPAIR CHAIN. BY THE TIME THEY WERE ABLE TO CHECK IT OUT THE BREAKS WERE WORKING FINE AGAIN. WHEN WE DESCRIBED THE ISSUE THEY COULD NOT FIND ANY REPORTS OF THIS ON THE INTERNET. I BELIEVE THIS WAS THE FIRST TIME THE BREAK FLUID WAS CHANGED SINCE THE LOCATIONS INDICATED WET OR DIRTY BREAK FLUID CAN CAUSE THESE SYMPTOMS. THIS HAPPENED A FEW MORE TIMES TO MY WIFE AND SHE DECIDED SHE WOULD NO LONGER DRIVE THE CAR. I THEN STARTED DRIVING AND AGAIN IN A SIMILAR SCENARIO IN WHICH I WAS BREAKING AND RAN OVER A MANHOLE COVER THE BREAKS WENT TO THE FLOOR AND WAS DIFFICULT TO STOP THE CAR. I AGAIN TOOK IT TO ANOTHER BREAK SPECIALIST FRANCHISE AND THEY COULD NOT FIND AN ISSUE WITH THE CAR OR ON THE INTERNET ALTHOUGH THE BREAKS PEDAL HAS BECOME SOFT AND HAS REMAINED THAT WAY. BREAK FLUID WAS CHANGED AGAIN FOR BEING DIRTY. MY BREAKS HAVE CONTINUED TO BE SOFT AND WILL REPLICATE THE ISSUE WHEN BRAKING AND HITTING A BUMP BUT APPEARS TO BE ONLY WHEN THE BUMP HITS THE FRONT RIGHT WHEEL. I NEED TO GET MY BREAK PADS REPLACED NOW AND DECIDED TO RESEARCH THIS ISSUE AGAIN AND I AM FINDING THAT THIS IS A VERY COMMON PROBLEM. WHY HASN'T FORD RECALLED THIS PRODUCT OR DOING ANYTHING TO MAKE IT RIGHT WITH THEIR CUSTOMERS.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE ABS FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA, NE 63138) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS CURRENTLY AT THE DEALER BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

WHEN THE ABS KICKS IN DURING A HARD BRAKE ON SLIPPERY SURFACE AFTERWARDS THE BRAKE PEDAL DEPRESSES TO THE FLOOR WHICH MAKES STOPPING VERY DIFFICULT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT UNLIKE THE OTHER TIMES MY PEDAL HAS NOT COME BACK ON WEEK # 2 OF BRAKE PEDAL GOING TO THE FLOOR. THIS IS A SAFETY HAZARD AND OBVIOUSLY AN ONGOING PROBLEM WITH THE 09 FUSIONS. WHEN WILL WE GET A RECALL? DOES SOMEONE HAVE TO DIE BEFORE THIS IS ADDRESSED.

Mileage: 144,562

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPEED SENSOR CALIBER AND BRAKES NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

BRAKES GO TO THE FLOOR, DURING STOPPING THE CAR WHEN: HITTING A POT HOLE WHILE TURNING AND BRAKING, ANOTHER CAR CAUSED ME TO SLID INTO A RUT WHILE BRAKING, BREAKING ON SNOW AND ICE.

Mileage: 65,000

AFTER AN ABS BRAKING EVENT, CAUSED BY BRAKING ON A SLIPPERY SURFACE, THE BRAKE PEDAL GOES SOFT, "GOING TO THE FLOOR," AND THE AMOUNT OF FORCE REQUIRED TO STOP THE CAR INCREASES SIGNIFICANTLY.

Mileage: 85,000

WHILE DRIVING DOWN THE ROAD I APPLIED MY BRAKES AND THE PEDAL STARTED TO MOVE IN A NORMAL MOTION THEN VIBRATED AND WENT TO THE FLOOR. THIS ALMOST MADE ME REAR END THE CAR IN FRONT OF ME, I HAD TO SWERVE TO MISS IT. MY BRAKES HAVE BEEN SOFT EVER SINCE. UPON LOOKING ON THE INTERNET I SEE FORD KNOWS ABOUT THIS BUT STILL DOES NOTHING. THIS IS A ISSUE THAT MAKES THE CAR UNSAFE TO DRIVE AND I THINK IT SHOULD BE RECALLED.

Mileage: 120,000

AFTER EMERGENCY STOP BRAKES BECAME SOFT, THEY WOULD PUMP UP BUT WOULD NOT STAY UP. HAD CAR REPAIRED NEW HCU VERY COSTLY (1500 DOLLARS) I SEE THAT THIS IS A PROBLEM THAT HAS BEEN REPORTED BEFORE. FORD NEEDS TO FIX THIS PROBLEM, NOT THEIR CUSTOMERS

Mileage: 114,917

BRAKE PETAL GOES TO THE FLOOR MECHANIC CANNOT FIND ISSUES

Mileage: 150,000

TON OF COMPLAINTS ABOUT HYDRAULIC CONTROL UNIT ABS , FAILING, CAR FEELS UNSAFE TO DRIVE, MY CAR ONLY HAS 33000 MILES ON IT.

Mileage: 33,000

WHILE DRIVING, MY ABS ACTIVATED DUE TO SLIPPERY ROADS FROM ICE. MY BREAKS HAVE BEEN SOFT AFTER THIS INCIDENT. IT HAPPENED AROUND A MONTH AGO ALSO. THIS IS A KNOWN ISSUE AND HAS BEEN REPORTED BEFORE.

Mileage: 115,000

THIS IS THE SECOND TIME IN THE PAST MONTH MY BRAKES WENT SOFT AFTER PULSATING TO A QUICK STOP (ABS I GUESS KICKED IN). I TOOK IT TO A MECHANIC THE FIRST TIME AND HE COULDN'T FIND ANYTHING WRONG WITH THE BRAKE SYSTEM. AFTER HE LOOKED AT IT AND DID A FEW THINGS TO MAKE ABS LIGHT COME ON, THEY WENT BACK TO NORMAL. NOW IT'S BACK, AFTER I HAD TO BRAKE IN THE SNOW AT A LIGHT ON THE HIGHWAY. THEY ARE BACK TO BEING SPONGY AND I HAVE TO PUSH DOWN FURTHER TO COME TO A COMPLETE STOP.

Mileage: 131,000

DEALER HAS INFORMED ME THAT THEY ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) HAS FAILED. HAVING THE REPAIRS DONE AND WILL COST $1600.

Mileage: 133,500

WITH ANTISKID ACTIVATED TRYING TO STOP IN AN EXPEDITED MANNER FROM 30MPH BRAKES LOST ALL PRESSURE. PEDAL GOES TO THE FLOOR. WITH NORMAL BRAKING THEY WORK JUST FINE. TESTED BRAKES ON A GRAVEL ROAD AND SPEED DOES NOT MATTER. WHEN THE ANTISKID TRIES TO STOP THE CAR YOU LOOSE ALL BRAKE PRESSURE AND CAR CONTINUES TO TRAVEL FORWARD WITH NO BRAKING. EMERGENCY BRAKE WAS THE ONLY THING THAT STOPPED THE CAR. THERE IS NO BRAKE WARNING LIGHT ON AT THIS TIME OR DURING THE EVENT.

Mileage: 227,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FELT SPONGY. THE VEHICLE FAILED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 99,900. THE VIN WAS NOT AVAILABLE.

Mileage: 99,900

WHILE SLOWING ON A HIGHWAY TO TURN ONTO A SIDE ROAD, THE VEHICLE ENCOUNTERED SLIPPERY CONDITIONS. THE ABS ENGAVED AND THE BRAKE PEDAL BECAME VERY SOFT, AND WENT ALMOST TO THE FLOOR. NEARLY ALL BRAKING ABILITY WAS LOST.

Mileage: 165,675

WHILE IN MOTION THE BRAKES GO TO THE FLOOR AFTER HITTING AND UNEVEN ROAD SURFACES (POTHOLE, R/R TRACKS) WHILE BRAKING CAUSING THE VEHICLE TO NOT STOP TILL AFTER THE DESIRED STOPING LOCATION OR AFTER PASSING THROUGH STOP/RED LIGHTS, OR NOT BEING ABLE TO SAFETY MAKE A DESIRED TURN. AFTER SAID EVENT IT TAKES DAYS SOMETIMES WEEKS FOR THE BRAKE SYSTEM TO RETURN TO 'NORMAL' FEEL. THE BRAKES CONTINUE TO FEEL SPONGY AND THE PEDAL HAS TO BE PUSHED FURTHER DOWN IN ORDER TO STOP

Mileage: 98,750

AFTER HITTING A PIECE OF ICE THE ABS SYSTEM KICKED IN AND DID WHAT IT WAS SUPPOSE TO DO, HOWEVER SINCE THIS HAPPEN MY BRAKE PEDAL CONTINUES TO GO'S TO THE FLOOR BARELY STOPPING MY VEHICLE, THERE ARE NO LIGHTS ON TO INDICATE ANY PROBLEM, BUT SOMETHING IS WRONG AS BRAKE PEDAL SHOULD NOT BE THAT SOFT AND GO TO THE FLOOR. I LOOKED THIS UP TO SEE IF THERE ARE ANY ISSUES WITH OTHER FORD FUSIONS AND FOUND THAT IT IS A PROBLEM WITH MANY FORD FUSIONS, ISN'T THIS A SERIOUS SAFETY CONCERN, MY BRAKES GO TO THE FLOOR AND THERE IS NO LIGHT TO INDICATE THERE IS A PROBLEM WITH THE BRAKING SYSTEM WHEN OBVIOUSLY THERE IS OR MY PEDAL WOULDN'T BE GOING TO THE FLOOR.

Mileage: 99,200

I HAVE BRAND NEW BRAKES AND ROTORS ON. A FEW WEEKS AGO ON A SNOWY DAY I HAD TO ENGAGE THE ABS SYSTEM. AFTER THAT I HAVE A VERY SOFT SPONGY BRAKE FEEL TO MY BRAKES. IT IS TAKING FULL ENGAGING OF BRAKES TO COME TO A COMPLETE STOP NOW. I DON'T FEEL LIKE THE CAR IS SAFE.

Mileage: 159,000

CAR LOST BRAKING PRESSURE WHEN DRIVING IN SNOW/ICY CONDITIONS IN SECOND WEEK OF JANUARY 2018. TOOK IT TO MECHANIC WHO DIAGNOSED FAULTY ABS HCU, BUT SOMEHOW "RESET" THE SYSTEM WHEN WORKING TO DIAGNOSE THE PROBLEM AND CONSEQUENTLY CHOSE NOT TO REPLACE THE UNIT. DROVE WITHOUT ANY BRAKING ISSUES UNTIL DRIVING AGAIN RECENTLY IN SNOW/ICY CONDITIONS, AND SAME PROBLEM REOCCURRED. UNPREDICTABLE, REDUCED BRAKING CONTINUING IN ALL SURFACE CONDITIONS AND SPEEDS SEVERAL DAYS AFTER PROBLEM WAS REINTRODUCED. PEDAL CAN TRAVEL NEARLY TO THE FLOOR WITH DECREASED STOPPING POWER, BUT PUMPING THE BRAKES CAN SOMETIMES TEMPORARILY REINTRODUCE NORMAL BRAKE PEDAL "TRAVEL." PROBLEM APPARENTLY KICKS IN WHEN ABS IS ACTIVATED BUT PERSISTS AFTERWARD.

Mileage: 105,000

THE BRAKES SUDDENLY BECAME SOFT AND THE BRAKE PEDAL TRAVELLED ALMOST TO THE FLOOR BEFORE STOPPING THE VEHICLE. THIS OCCURRED WHILE SLOWING FOR AN INTERSECTION ON A WET ROAD. IT DIDN'T FEEL LIKE THE ABS SYSTEM ACTIVATED PROPERLY. THE BRAKES REMAINED SOFT AFTER THAT AND ARE NOT WORKING PROPERLY.

Mileage: 63,000

AFTER AN ABS SITUATION WHEN SLOWING ON A SLICK ROADWAY THE BRAKE PEDAL DROPS NEARLY TO THE FLOOR DANGEROUSLY REDUCING BRAKING PRESSURE INCREASING STOP TIME. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

Mileage: 143,525

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TOOK AN EXTENDED AMOUNT OF TIME TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS PUMP AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED AND FOLLOWED UP BY A BRAKE FLUID FLUSH. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

AFTER DRIVING ON SLIPPERY ROADS ON A CITY STREET, THE BRAKE PEDAL BECAME SOFT AND WE COULD NOT STOP. WE HAD TO PUMP THE BRAKES MANY TIMES. THE LOCAL FORD DEALERSHIP SAYS THE ABS HCU HAS FAILED.

DURING NORMAL VEHICLE OPERATION, THE ABS RANDOMLY TURNS ON AND OFF WHILE DRIVING, SEVERELY LIMITING MY ABILITY TO SUCCESSFULLY DEPLOY THE BRAKES AND BRING THE VEHICLE TO A STOP. THIS BEGAN HAPPENING OUT OF THE BLUE 5 DAYS AGO. ROAD CONDITIONS DON'T SEEM TO BE A FACTOR. IT IS OCCURRING IN WET AND DRY CONDITIONS AND ON BOTH PAVED AND ROUGH ROADS.

Mileage: 89,000

MY WIFE BRAKED ABRUPTLY ON THE HIGHWAY AND AFTERWARD, NOTICED THAT THE BRAKE PEDAL WOULD GO TO THE FLOOR BEFORE SHE COULD STOP. SHE SAID IT SEEMED LIKE THE PEDAL HAD LOST ALL FUNCTION.

Mileage: 52,500

BRAKE PEDAL FELL TO THE FLOOR AFTER ABS INITIATED (SKID ON ICE). REQUIRES SIGNIFICANT FORCE TO STOP VEHICLE. BRAKE FLUID IS FULL AND MASTER CYLINDER IS NOT COMPROMISED

Mileage: 104,000

I HAVE OWNED MY CAR SINCE 2009, WHEN IT WAS PURCHASED NEW. IT IS SERVICES ON REGULAR INTERVALS. RECENTLY, AND FOR THE FIRST TIME, I HAD TO AGGRESSIVELY BRAKE TO AVOID A COLLISION ON A BLIND CORNER DURING TRAVEL ON A HIGHWAY. THE ABS KICKED IN DO TO WET, SLICK ROAD CONDITIONS. SINCE THEN, MY BRAKES HAVE BEEN SOFT AND REQUIRE ME TO NEARLY FULLY DEPRESS TO SAFELY STOP. THIS IS VERY CONCERNING, AND APPEARS TO BE A COMMON RESPONSE TO ABS ACTIVATION IN THIS VEHICLE.

Mileage: 120,000

AFTER BRAKING WHEN THE ABS WAS ACTIVATED THERE IS A LOSS OF PRESSURE IN THE CAR'S BRAKE PEDAL, WHICH FORCES THE DRIVER TO PRESS MUCH HARDER ON THE PEDAL TO BRING IT TO A STOP. THE BRAKE PEDAL GETS VERY "SOFT" AND GOES TO THE FLOOR. THIS PROBLEM DOES NOT OCCUR ALL THE TIME BUT ALWAYS OCCUR AFTER THE ABS HAS BEEN ACTIVATED . THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS BUT THIS IS THE FIRST I HAVE REPORTED IT.

Mileage: 150,000

THE BRAKE PEDAL HAS BECOME SOFT OR SQUISHY AND I MUST PUSH IT HARDER FOR THE CAR TO STOP. THIS STARTED AFTER I HIT THE BRAKES WHILE IT WAS RAINING. MY CAR SLID BUT EVENTUALLY CAME TO A STOP AS I MANUEVERED AROUND A STOPPED CAR. I WAS DRIVING ON A HIGHWAY AT THE TIME AND THE TRAFFIC CAME TO A STOP BECAUSE OF AN ACCIDENT AHEAD. THIS SOFT BRAKE PEDAL HAS HAPPENED IN THE PAST AFTER BRAKING ON BUMPY ROADS OR IN THE SNOW. THE FIRMNESS OF THE BRAKE PEDAL HAS COME BACK IN ALL PREVIOUS OCCASIONS BUT HAS NOT YET IN OVER A WEEK IN THIS CURRENT SITUATION.

Mileage: 15,000

WHILE BRAKING AND MAKING A RIGHT TURN, THE BREAK PEDAL SUDDENLY LOST PRESSURE PREVENTING THE BREAKS FROM WORKING PROPERLY. I ROLLED PAST THE CORNER, THIS WAS A NEAR ACCIDENT. I LIFTED MY FOOT PUMPING THE BREAKS, IT DIDN'T CHANGE THE PRESSURE. I HAD TO PUT MY FOOT AT LEAST 80% OF THE WAY DOWN TO THE FLOOR TO STOP. THIS LASTED ABOUT 12 HOURS. I TOOK IT IN AND WAS INFORMED IT WAS A COMMON PROBLEM IN THE ABS SYSTEM AND THAT IT WILL COME AND GO. THIS IS VERY DANGEROUS AND MAY HAVE ALREADY CAUSED ACCIDENTS BUT BECAUSE THE PROBLEM COMES AND GOES IT'S HARD TO FIND IT. PLEASE FIX THIS PROBLEM FORD!

Mileage: 82,700

AS I WAS DRIVING (IN MOTION) AFTER GOING OVER ROUGH PAVEMENT THE BRAKES COMPLETELY WENT TO THE FLOOR. THERE WAS A SMALL AMOUNT OF BRAKING EFFECTIVENESS BUT IT WAS VERY DANGEROUS AND I HAD TO PULL OVER. I WAS GOING TO CALL A TOW TRUCK BUT AFTER I TURNED THE CAR OFF AND TURNED IT BACK ON THE BRAKES HAD POWER AGAIN.

Mileage: 100,000

BRAKES FAIL AND GO TO FLOOR RANDOMLY DESPITE REPAIRING EVERY KNOWN PART ASSOCIATED WITH BRAKE FAILURE. I HAVE BEEN FORCED TO DRIVE ONTO THE ROAD SHOULDER TWICE THIS WEEK.

Mileage: 109,000

THIS HAS HAPPENED TWICE NOW WITH A MONTH BETWEEN INCIDENCES. I STOPPED ON A DOWNWARD SLOPE ON A CITY/TOWN STREET, AND THEN THE BRAKES LET GO A LITTLE AND WE'RE SOFT THE REST OF MY DRIVE. THE SECOND TIME I HEARD AND FELT A VIBRATION AS THE BRAKES STOPPED HOLDING AND I HAD TO PRESS HARDER. BOTH TIMES THE BRAKES HAVE EVENTUALLY RETURNED TO NORMAL, TWO HOURS LATER THE FIRST TIME AND 24 HOURS LATER THE SECOND. MY MECHANIC BELIEVES THIS SOUNDS LIKE THE ANTILOCK BRAKE SYSTEM. THIS IS CONCERNING BECAUSE THOUGH IT IS FINE NOW, I DON'T KNOW WHERE OR WHEN THE BRAKES WILL STOP BEING EFFECTIVE. I DO A LOT OF DRIVING AND I LIVE IN A HILLY PART OF THE COUNTRY THAT GETS SNOW IN THE WINTERS. I NEED TO BE ABLE TO TRUST MY CAR BRAKES WILL NOT GIVE OUT ON ME ALL OF A SUDDEN.

Mileage: 125,000

PROBLEM WITH BRAKES, SPONGIE, GOING TO THE FLOOR EVEN AFTER I REPLACED BRAKES ROTORS AND CALIPERS THE WHOLE WAY AROUND THE VEHICLE. DOES NOT HAPPEN ALL THE TIME ONLY 50,000 MILES ON THE VEHICLE. MECHANIC TOLD US NOTHING WAS WRONG. BUT WHY DOES IT CONTINUE TO HAPPEN. THIS IS UNSAFE AND I HAVE ALMOST BEEN INVOLVED IN 2 ACCIDENTS DUE TO BRAKES FAILING. HOW DO I GET THIS FIXED AND HOW CAN I HAVE THIS TAKEN CARE OF. IT IS WORSE WHEN IT IS WET OR RAINING OUT. ALL OF A SUDDEN BRAKES GO TO FLOOR AND YOU ARE UNABLE TO STOP EVEN WHEN PUMPING THE BRAKES.

Mileage: 50,000

WAS STOPPING AT A RED LIGHT HIT A BUMP AND BRAKES QUIT WORKING.

Mileage: 100,000

AFTER THE ANTI-LOCK BRAKE FEATURE HAS ENGAGED, ON SUBSEQUENT STOPS THE BRAKE PEDAL WILL BE VERY SOFT. I WILL HAVE TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE CAR. WHEN THE CAR IS TURNED OFF AND SITS FOR A PERIOD OF TIME (HOUR OR MORE) THE PEDAL USUALLY RETURNS TO NORMAL. I HAVE OWNED THE CAR FOR 7 YEARS, THIS HAS OCCURRED ON SEVERAL OCCASIONS, THE LATEST WAS 10/27/2018.

Mileage: 106,000

HERKY JERKY ACCELERATION. DEALERSHIP SAID IT WAS A SENSOR. 6 MONTHS LATER, SAME PROBLEM. DEALERSHIP SAID A SMALL OIL LEAK BURNED THROUGH SOME WIRES. STATED SOME SORT OF ISSUE WITH A WIRING HARNESS. STATED WIRING HARNESS NEEDED REPLACED, BUT WAS VIRTUALLY IMPOSSIBLE TO LOCATE. BRAKES CONSTANTLY NEED REPAIRS/REPLACEMENTS. MULTIPLE TIMES PER YEAR.

HYDRAULIC CONTROL UNIT FAILED ON THE ABS SYSTEM. BRAKE PEDAL PRESSURE WAS LOST AND BRAKES WENT TO THE FLOOR AND FAILED. THIS SEEMS LIKE A VERY COMMON PROBLEM ON THIS MODEL BASED ON REPORTED ISSUE WITH THIS CAR. BRAKES FAILED ON THE ROAD WHILE BEING DRIVEN. THE CAR WOULD STOP BUT PEDAL WAS ALMOST TO THE FLOOR. CAR HAS BEEN REPAIRED AT OUR EXPENSE.

Mileage: 87,000

I WAS DRIVING AND HIT A SMALL POTHOLE - MY BRAKES SUBSEQUENTLY BECAME EXTREMELY SOFT TO THE POINT WHERE I FELT LIKE I HAD NO BRAKING POWER.

Mileage: 135,000

BRAKE PEDAL VERY SPONGY , GOES ALMOST TO FLOOR , DOESN'T MATTER MOVING OR STOPPED, IF PUMPED WILL COME UP BUT FADES AWAY. I NOTICE IT IS NOT A RANDOM OCCURRENCE AND IS ALL OVER THE VARIOUS WEBSITES. IF IT IS , WHY HASN'T FORD DONE ANYTHING ABOUT IT? IT IS BAD ENOUGH I CAN'T GET THE AIRBAG FIXED LET ALONE SAFELY STOP THE CAR BEFORE I WOULD NEED THE AIRBAGS! AS A JOHN Q. PUBLIC I DON'T HAVE $1000 DOLLARS TO FIX A "SAFETY" CONCERN THAT HAS TO BE KNOWN TO THE MANUFACTURER. IF FORD VALUES RETURN CUSTOMERS THEY NEED TO STEP UP TO THE PLATE. I UNDERSTAND THE COST OF THE RECTIFYING THESE ISSUES BUT I ALSO AS A FORMER FORD DEALER EMPLOYEE WOULD LIKE TO SEE THE RIGHT THING DONE IF THEY EXPECT REPEAT CAR SALES.

Mileage: 93,000

WEST CHESTER, OHIO, BETWEEN 6:30 AM AND 7:00 AM EST ON 10/18/2018 WHILE TRAVELLING SOUTHBOUND ON I-75 COMING FROM THE UNION CENTER BOULEVARD ON-RAMP HEADING TOWARDS THE NORWOOD LATERAL PARKWAY (562); PLEASE REFERENCE THE ATTACHED PDF FOR GOOGLE MAP IMAGES OF THE AREA. THE EVENT THAT I DESCRIBE IN THE FOLLOWING PARAGRAPHS HAS OCCURRED IN AT LEAST FOUR OTHER INCIDENCES INVOLVING SIMILAR CONDITIONS: I WAS HEADING FROM THE LA FITNESS ON ALLEN ROAD IN WEST CHESTER, OH TO HIXSON ARCHITECTURE ENGINEERING INTERIORS IN CINCINNATI, OH. I WAS APPROACHING A BRIDGE IN THE ROAD THAT WENT OVER WHAT I BELIEVE IS AN AGRICULTURAL WATER RUNOFF. IN BETWEEN THE BRIDGE AND THE CONTIGUOUS ROADWAY IS A SMALL BREAK WHERE YOU CAN FEEL A SLIGHT BUMP BECAUSE OF THE PARTITION. AS I APPROACHED THE PARTITION, TRAFFIC BEGAN TO SLOW DUE TO HIGH VOLUME AT THAT TIME IN THE MORNING. I PROCEEDED TO APPLY PRESSURE TO MY BRAKE PEDAL AT THE SAME TIME I WAS CROSSING THE PARTITION. AS SOON AS I HIT THE PARTITION, MY BRAKE PEDAL LOST THE MAJORITY OF ITS PRESSURE, REQUIRING ME TO FORCE THE PEDAL ALMOST ALL THE WAY TO THE FLOOR IN ORDER TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. JUST WHEN I HIT THE BREAK IN THE ROAD AND MY BRAKE PEDAL LOST PRESSURE, I BELIEVE I COULD HEAR THE SOUNDS OF MY ANTI-LOCK BRAKING SYSTEM ENGAGE, LIKE A CLICKING AS IF I LOST TRACTION AND WERE SKIDDING ON ICE. THERE WAS NO ICE, RAIN, SLEET, OR SNOW TODAY, AND THE PREVIOUS TIMES THIS SAME PHENOMENON HAS OCCURRED, THERE WERE ALSO NO CONDITIONS CAUSED BY INCLEMENT WEATHER SUCH AS RAIN, SNOW, SLEET, OR ICE. THIS APPEARS TO HAPPEN IF I SHOULD ENCOUNTER SOME SORT OF BUMP OR POTHOLE IN THE ROAD WHILE APPLYING PRESSURE TO MY BRAKE PEDAL AT THE SAME TIME, CAUSING MY ANTI-LOCK BRAKING SYSTEM TO ENGAGE, FURTHER CAUSING MY BRAKES TO EXHIBIT THE SAME AFOREMENTIONED EFFECTS.

Mileage: 136,000

TAKATA RECALL I HAVE HAD ISSUES WITH MY BRAKES EVER SINCE I GOT THE BRAKE PADS CHANGED ABOUT A YEAR AGO. I HAVE TAKEN IT TO SEVERAL SHOPS THAT CANNOT TELL WHAT IS CAUSING THE PROBLEM. IT IS REALLY DIFFICULT TO GET THE CAR TO STOP. YOU REALLY HAVE TO PRESS ALL THE WAY DOWN. I FIND IT EXTREMELY DANGEROUS. BRAKES SHOULD WORK IMMEDIATELY NOT WITH A DELAY. IN RAIN OR SNOW THE CAR HAS AN EVEN MORE DIFFICULT TIME STOPPING WHICH HAS ALMOST RESULTED IN A FEW ACCIDENTS. I REALLY BELIEVE THEIR NEEDS TO BE A RECALL. THIS IS OUR FAMILY'S CAR AND I DON'T EVEN FEEL SAFE DRIVING IT ALONE, MUCH LESS WITH MY CHILDREN. PLEASE LOOK INTO THIS MATTER. PEOPLES LIVES ARE AT STAKE!

Mileage: 80,000

BASICALLY, THE BRAKES ABS SEEMS TO KICK IN AND STICKS. ONCE IT DOES THE BRAKES GO TO TO THE FLOOR AND NEVER COME BACK TO NORMAL. I TOOK IT TO THE MECHANIC SEEMED TO BE A TEMPORARY FIX AND THEY HAPPENED AGAIN 2 WEEKS LATER. THE BRAKES GO TO THE FLOOR VERY SOFT.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE ABS FAILED. THE CONTACT STATED THAT THE FRONT TWO WHEELS SEIZED ON SEVERAL OCCASIONS, RESULTING IN A SERIES OF SKID PATTERNS AND NEAR CRASHES. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST EIGHT TIMES SINCE JULY OF 2018. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF BRAKE PRESSURE FOR A PERIOD OF APPROXIMATELY 24 TO 72 HOURS AFTER THE FAILURES. ENCINITAS FORD (1424 ENCINITAS BLVD, ENCINITAS, CA 92024, (888) 700-8208) WAS MADE AWARE OF THE FAILURES, BUT THEY COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Mileage: 86,000

ISSUE WITH BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR - WITH DIFFICULTY COMING TO A NORMAL STOP. THERE IS A NEED TO BRAKE WAY AHEAD OF THE NORMAL DISTANCE TO AVOID POTENTIAL ACCIDENT. MASTER CYLINDER WAS REPLACED, NO LOSE OF FLUID, CHECKED BY MULTIPLE MECHANICS, AND THERE ISN'T AN OBVIOUS ISSUE EXCEPT POSSIBLE FAULTY PARTS. RESEARCHING HAS INDICATED THIS HAS AFFECTED MANY OTHER DRIVERS IN THE SAME WAY. I NOTICED AN INVESTIGATION WAS CREATED IN APRIL OF 2018, BUT I DON'T SEE A RESOLUTION. THERE HAVE BEEN MORE THAN 25 ACCIDENTS TO DATE DIRECTLY RELATED TO THIS ISSUE. IT WOULD SEEM PRUDENT AND RESPONSIBLE TO ISSUE A RECALL TO ADDRESS THE LARGE SCALE ISSUE.

Mileage: 160,000

2009 FORD FUSION BRAKE SYSTEM FAILURE. WHILE DRIVING 65MPH AND ABRUPTLY APPLYING BRAKES FOR A SECOND THE PEDAL WENT TO THE FLOOR. I TRIED TO PUMP THE BRAKES SEVERAL TIMES AND THEN APPLY A LOT OF PRESSURE TO THE PEDAL TO GET THE CAR TO BRAKE. THE PEDAL WAS ON THE FLOOR AND THE BRAKING DISTANCE WAS INCREASE DRAMATICALLY. I AVOID AN ACCIDENT BY CHANGING LANES SINCE MY BRAKES HAD FAILED PROPER OPERATION. I GOT OFF THE NEXT EXIT AND IN A PARKING LOT HAD A HARD TIME STOPPING AND THE PEDAL WAS SPONGY AND ON THE FLOOR. I JABBED THE BRAKES AGAIN REPEATEDLY AND IT PEDAL RETURN SOMEWHAT AND MY BRAKING DISTANCE HAD RETURNED TO NORMAL. THE PEDAL WAS STILL SPONGY AND HAD INCREASE TRAVEL BEFORE INGAGEMENT. AFTER THE REPAIRS THE PEDAL STILL HAD TRAVEL BEFORE ENGAGEMENT BUT WAS NO LONGER SPONGY. THE BOTTOM OF THE PEDAL CAN BE FELT IF PRESSED HARD, CONCERNING BUT THE DEALERSHIP SAID IT WAS SAFE...

Mileage: 69,744

2009 FORD FUSION BRAKE FAILURE WAS EXPERIENCED WHILE DRIVING 30-40MPG ON AN EXIT RAMP THAT WAS IN A CURVE DURING THE RAIN AND DURING APPLYING THE BRAKES, THE ABS ENGAGED UNEXPECTEDLY AND THE PEDAL WENT TO THE FLOOR. THE BRAKING DISTANCE INCREASED ROUGHLY TWICE THE NORMAL REQUIRED DISTANCE TO COME TO A STOP WHILE REQUIRING SIGNIFICANTLY INCREASED PEDAL PRESSURE. PUMPING THE BRAKES TWICE DID NOT HELP STOP THE CAR OR TO BUILD PRESSURE IN THE PEDAL. I WAS SUCCESSFUL IN RECREATING THE ISSUE WHILE STOPPING OVER GRASS IN THE ROAD CAUSING ABS ENGAGEMENT OR OVER GRAVEL ON PAVEMENT TO CAUSE THE ABS ENGAGEMENT WITH THE RESULTS BEING ROUGHLY 40% OF THE TIME THE PEDAL GOES TO THE FLOOR. TO GET THE BRAKE PEDAL TO RETURN TO NORMAL I QUICKLY AND HARSHLY JAB THE BRAKES MANY TIMES CAUSING THE HCU TO BECOME UNSTUCK ONLY FOR THE ISSUE TO RETURN DURING THE NEXT FEW TESTS. THIS IS MY 2ND FAULTY HCU!!! PLEASE RECALL THIS SAFETY ISSUE.

Mileage: 144,200

AFTER ENGAGING THE ABS SYSTEM ON A GRAVEL ROAD, THE BRAKE PEDAL WENT SOFT. IT NOW REQUIRES SIGNIFICANT PUMPING AND INCREASED DISTANCE TO STOP THE VEHICLE. THE MASTER CYLINDER WAS REPLACED, BUT THIS DID NOT FIX THE PROBLEM. RESEARCH UNCOVERED THAT THIS IS A KNOWN PROBLEM/DEFECT WITH THIS MODEL YEAR FUSION. I AM WONDERING IF THERE IS ANY MOMENTUM TOWARDS A FORD RECALL ON THIS ABS ISSUE. IT IS A SIGNIFICANT SAFETY HAZARD, AND WELL DOCUMENTED.

Mileage: 133,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL BECAME SOFT AND FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (734-243-6000, LOCATED AT 2800 N TELEGRAPH RD, MONROE, MI 48162) WHERE IT WAS DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE CALIPERS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE DEALER COULD NOT DETECT AN ISSUE. THE CONSUMER REQUESTED THAT THE ABS HCU BE REPLACED. THE VEHICLE WAS REPLACED.*JS

Mileage: 88,000

I AM ALSO EXPERIENCING SOFT/NEARLY FAILING BRAKES THAT NO SHOP CAN FIND THE CAUSE OF ON MY METICULOUSLY MAINTAINED 2009 FORD FUSION. I REFER TO YOUR CURRENT INVESTIGATION NHTSA ACTION NUMBER: EA18002 FIRST HAPPENED IN ANOTHER TOWN WHEN DRIVING FROM A STOP SLOWLY AROUND A CORNER THROUGH A PUDDLE...ABS ENGAGED, BRAKES WENT SOFT. TOOK TO A NEARBY SHOP WHO LOOKED, TINKERED WITH IT, COULD FIND NOTHING, BUT THE BRAKES FIRMED UP AGAIN. AGAIN NEW YEARS DAY 2017, ROLLED OVER A PATCH OF ICE, SAME THING, ABS ENGAGED, BRAKES WENT SOFT, PUMPING DID NOT HELP. TOOK TO MY LOCAL SHOP, THEY PUT IT ON A RACK, COULDN'T FIND ANYTHING WRONG, TINKERED WITH THE EMERGENCY BRAKE, APPARENTLY DID THE TRICK. IT DID IT AGAIN TWO DAYS AGO WHEN I STOPPED HARD DUE TO A CAR IN FRONT OF ME STOPPING QUICKLY WITHOUT NOTICE. BEEN SOFT EVER SINCE. I HAVE NO RECORDS BECAUSE NO ONE CHARGED ME FOR CHECKING IT OUT. MY LOCAL FORD DEALER WHERE I BOUGHT THIS HAS DONE ALL BRAKE WORK AND FLUID EXCHANGE AS NEEDED AND RECOMMENDED. IT JUST UNDERWENT A SAFETY CHECK A WEEK AGO WHILE HAVING AN OIL CHANGE AND ALL WAS WELL. THIS IS VERY DANGEROUS. FORD HAS GOT TO ADDRESS THIS AND PUTT THE TRIGGER ON REPLACING THE HCUS LIKE IS THE SUSPECTED CULPRIT. SOMEONE'S GOING TO GET KILLED.

Mileage: 123,000

THE BRAKES IN THE CAR SEEMED "SQUISHY" OR SOFT REQUIRING THAT THE DRIVER PUSH THE BRAKE PEDAL NEARLY THROUGH THE FLOOR TO ENGAGE THE BRAKES. I HAVE TAKEN IT TO MULTIPLE SHOPS AND HAD MULTIPLE REPAIRS INCLUDING BUT NOT LIMITED TO, 2 BRAND NEW MASTER CYLINDERS. SEVERAL NEAR MISS INCIDENTS HAVE HAPPENED BUT LUCKILY NO ACCIDENTS. I TOOK THE CAR IN TODAY TO HAVE THE TAKATA AIRBAG RECALL COMPLETED AND WAS TOLD I NEEDED A NEW HCU. IT IS MY UNDERSTANDING THAT THERE HAVE BEEN MULTIPLE COMPLAINTS REGARDING THIS MAKE AND MODEL REGARDING FAULTY HCU PARTS.

Mileage: 100,000

I HAD TO HIT MY BRAKES TO AVOID A COLLISION WHILE DRIVING ON A CITY STREET WHILE IT WAS RAINING. EVER SINCE, THE BRAKE PEDAL HAS GONE ALL THE WAY TO THE FLOOR WITH VERY LITTLE PRESSURE. THE FIRST OCCURRENCE HAPPENED IN JUNE 2017 BUT HAS BEEN A CONTINOUS AND VERY SCARY ISSUE SINCE THEN. I TOOK MY CAR TO A FORD DEALERSHIP WHERE THEY ORIGINALLY TOLD ME THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MASTER CYLINDER WAS REPLACED BUT I WAS TOLD THAT THE BRAKES WERE STILL NOT WORKING CORRECTLY. UPON FURTHER INVESTIGATION BY THE DEALERSHIP, I WAS TOLD THE HYDRAULIC CONTROL UNIT WOULD NEED TO BE REPLACED. THE CAR IS CURRENTLY BEING SERVICED AT A FORD DEALERSHIP

Mileage: 175,000

TAKATA RECALL: I HAVE RECEIVED 3 NOTICES FOR THIS RECALL BUT EACH TIME IT SAYS PART IS NOT AVAILABLE AT THIS TIME. NOT ONLY DO I HAVE TO WORRY ABOUT MY CAR BEING UNSAFE DUE TO THIS RECALL I HAVE LEARNED THIS MODEL IS ALSO HAVING PROBLEMS WITH BRAKES FREEZING UP WHICH HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST 4 YEARS. THERE IS NO RECALL ON BRAKE ISSUES BUT I KNOW THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE AS WELL

Mileage: 90,000

OCCASIONALLY WHEN THE VEHICLE HITS A BUMP OR POT HOLE THE BRAKES IMMEDIATELY BECOMES SOFT AND LOSES POWER TO STOP THE VEHICLE. IT REPEATS ITSELF AND ONE HAS TO SLOW IT DOWN WITH ENGINE BRAKING. AFTER A DAY OR TWO IT BECOMES OKAY AGAIN. TILL NEXT TIME AND IT HAPPENS AGAIN. THERE SEEMS TO BE APPARENTLY NOTHING WRONG WITH THE SYSTEM, EVERYTHING CHECKS OUT AND WE ARE NOT ABLE TO DUPLICATE THE EVENTS ON DEMAND. WHEN THE BRAKE FAILS IT IS A MAJOR SAFETY RISK AND CAN CAUSE COLLISION AND MAY RESULT IN FATALITIES. THERE ARE MANY (AT LEAST 300) REPORTED ISSUES VERY SIMILAR TO WHAT I AM HAVING. FORD HAS NOT RECALLED THE VEHICLES TO FIX THIS MAJOR SAFETY FAULT. BY PUMPING THE BRAKES WE ARE ABLE TO STOP THE VEHICLE BUT IT TAKES A LONGER DISTANCE TO STOP. LAST TIME IT HAPPENED WAS AUGUST 20, 2018 AND STAYED SOFT FOR THREE DAYS AND IS NOW WORKING FINE.

Mileage: 177,000

WHILE DRIVING THE VEHICLE THE SERVICE BRAKE PEDAL WILL RANDOMLY GO TO THE FLOOR. DURING THESE EVENTS THERE IS NO SLOWING OF THE VEHICLE JUST AS THOUGH YOU HAVEN'T APPLIED THE SERVICE BRAKES. IF YOU PUMP THE BRAKES YOU CAN THEN START TO SLOW THE VEHICLE.

Mileage: 145,300

DANGEROUS BRAKE PROBLEM. DURING WET CONDITIONS BRAKES LOCK UP WHEN APPLYING THE BRAKES QUICKLY. THE CAR WILL SHAKE LIKE IT IS GOING OVER A HIGH GRATE IN THE ROAD WHEN IT IS THE BRAKES STUTTERING. THE PEDAL GOES TO THE FLOOR AND THE CAR DOES NOT STOP FOR AT LEAST 25 FEET.I HAVE HAD THREE NEAR COLLISION DUE TO THIS PROBLEM. SINCE 2012 I HAVE HAD TO REPLACE THE ROSTERS TWICE BUT IT DOES NOT FIX THE PROBLEM. THERE HAS BEEN THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND SOMETHING NEEDS TO BE DONE.

Mileage: 90,000

NHTSA ACTION NUMBER: EA18002 THE NHTSA ACTION ITEM LISTED ABOVE AFFECTS MY FORD FUSION TOO. I LOSE BREAKING POWER SO MUCH THAT I MUST APPLY THE BREAK PETAL TO THE FLOOR IN ORDER TO COME TO A COMPLETE STOP AND THIS ALSO DOES AFFECTS THE TOTAL STOPPING DISTANCE.

Mileage: 5

AFTER HITTING A BUMPY ROAD MY BRAKES WENT TO THE FLOOR AND STOPPING POWER JUST WENT AWAY. CHECKED AT SHOP. ALL PADS REPLACED. FLUID CHANGED COMPLETELY TWICE. MASTER CYL AND HOSES NOT LEAKING, NOW I HAVE REALLY WEAK BRAKING SYSTEM FROM THE FEDERALLY MANDATED SYSTEM 49 CFR 571.135 - STANDARD NO. 135 THAT IS INSTALLED IN MY CAR AND CANT GET IT REPAIRED. DO I JUST THROW A CAR I BOUGHT BRAND NEW AWAY? MILEAGE 88000 STARTED NOW AT 92000. NEW TIRES AND TALKED TO FORD HOUSE BUT NO ONE WILL COMMIT TO ANY ANSWERS. HAVE A STUDENT TRYING TO DRIVE THIS CAR IN COLLEGE AND AROUND TOWN. ROADS ARE ROUGH FROM DROUGHT AND CONSTANTLY TRYING TO PUMP BRAKES BUT IT MAKES NO DIFFERENCE WHILE DRIVING. IF JUST STARTING OFF FOR THE DAY A LOT OF TIMES YOU HAVE GOOD BRAKES UNTIL SOMETHING HAPPENS AND THEY JUST GO AWAY. HARD TO WATCH ROAD,SPEED PEOPLE AND PUMP BRAKES ALL THE TIME. LETS GO . STEP UP AND DO YOUR JOB........... NO INJURIES YET CLOSE CALLS AT TRAFFIC LIGHTS.

Mileage: 88,560

MY BRAKES DEPRESS ALL THE WAY TO THE FLOOR BEFORE STOPPING AND SCARED THEY ARE GOING TO STOP WORKING. WAS TOLD IT WAS THE ABS HYDRAULIC BRAKE CONTROL UNIT. SINCE THEN I HAVE INVESTIGATED IT ON THE INTERNET AND SEE THAT THIS IS A BIG PROBLEM. COMPLAINED TO FORD & THEY SAID THERE WAS NO RECALL OR ASSISTANCE AT THIS TIME. IF THIS IS A BIG PROBLEM THEN IT NEEDS TO BE FIXED IMMEDIATELY.

Mileage: 120,000

PROBLEM OCCURS WHEN VEHICLE IS IN MOTION. WE (TWO DRIVERS) EXPERIENCED INTERMITTENT BRAKING HESITATION. USUALLY WHEN DRIVING ON ROUGH PAVEMENT, AND ESPECIALLY WHEN TURNING, BRAKES WILL HESITATE TO ACTIVATE PROPERLY. BRAKE PEDAL TENDS TO DROP NEAR THE FLOOR BEFORE BRAKING OCCURS. HAVE NOTICED APPROXIMATELY 20-30 FEET OF ADDITIONAL PAVEMENT DISTANCE IS COVERED BEFORE BRAKES FULLY ENGAGE. NEW BRAKE PADS WERE INSTALLED WITHIN THE LAST 20,000 MILES, BUT THIS IS BELIEVED TO BE AN ISSUE WITH A FAULTY ABS. WE BELIEVE THIS IS LIKELY AN ISSUE WITH CORROSION AND/OR STICKY VALVES IN THE ABS UNIT AS OTHERS HAVE DESCRIBED AND POSTED ON-LINE.

Mileage: 80,000

I HAVE A 2009 FORD FUSION SEL 2.0 V6. MY WIFE AND I WERE TRAVELLING AT HIGHWAY SPEEDS WHEN TRAFFIC BEGAN TO SLOW IN FRONT OF US. WITH PLENTY OF ROOM TO STOP I BEGAN APPLYING THE BRAKES, BUT THEY JUST KEPT TRAVELLING UNTIL THE PEDAL WAS ON THE FLOOR. THE CAR EVENTUALLY STOPPED, BUT ONLY AFTER SWERVING INTO THE NARROW SHOULDER AND NARROWLY MISSING THE GUARD RAIL AND STOPPED TRAFFIC. SINCE THIS INCIDENT THE BRAKES ARE VERY SOFT AND WILL PERIODICALLY LOSE ENOUGH PRESSURE TO WHERE THE PEDAL WILL GO ALL THE WAY TO THE FLOORBOARD. IT SEEMS RANDOM AND IS VERY DANGEROUS. MY WIFE WILL NOT EVEN DRIVE THE CAR ANYMORE AFTER OUR HIGHWAY SCARE. FROM MY READING THE THE ZINC HYDRAULIC CONTROL UNIT IN THE ABS SYSTEMHAS A COATING THAT TURNS GELATINOUS OVER TIME WHEN MET WITH BRAKE FLUID. IT IS A VERY OBVIOUS AND DANGEROUS DEFECT THAT SHOULD BE CORRECTED BY FORD, AND HAS BEEN IN LATER MODELS. THAT,IN AND OF ITSELF, SHOULD PROMPT A SAFETY RECALL. I HOPE THE NHTSA FINDINGS WILL HELP TO PROTECT OUR SAFETY AS CONSUMERS.

Mileage: 90,000

TRIED TO BRAKE AS USUAL AND BRAKES WERE NOT AS RESPONSIVE AND NEEDED MORE PRESSURE/TIME TO STOP. ABS LIGHT CAME ON SHORTLY AFTER. FORD BELIEVES THAT THE CAUSE IS ABS MODULE AND/OR ABS HCU (ABS PUMP MOTOR FAILURE). THEY ARE UNABLE TO DETERMINE ACTUAL CAUSE UNTIL I PY $3,000 TO REPLACE EACH POTENTIAL ISSUE. WHILE BRAKES SEEM TO OPERATE OK NOW, THE CAR NEEDS MORE TIME TO STOP. HAVE SEEN MULTIPLE COMPLAINTS ONLINE W THE SAME ISSUE (SPONGY BRAKES, ABS MODULE FAILURES). I HAVE ALSO BEEN UNABLE TO OBTAIN THE RECALL REPLACEMENT FOR PASSENGER SIDE AIRBAG AS THEY ARE SHORT ON PARTS.

Mileage: 89,000

I DROVE OVER A SET OF BUMPY RAILROAD TRACKS AND ABOUT A 1/4 MILE DOWN THE ROAD, WHEN I WENT TO STOP, MY BRAKE PEDAL WENT TO THE FLOOR. I STILL HAD SOME BRAKE PRESSURE TO STOP THOUGH. I MADE IT TO A PARKING LOT TO CHECK FOR LEAKS BUT DID NOT SEE ANY. I PUMPED THE BRAKES AND I GOT MY BRAKE PRESSURE BACK AND THE BRAKE PEDAL WAS BACK TO NORMAL.

Mileage: 160,000

BRAKES HAVE FAILED TWICE RANDOMLY. COMING TO A STOP AT STOP SIGN AND STOPPING AT YELLOW LIGHT (THIS ONE WAS SCARY). ABS SEEMS TO PULSATE BACK AND THEN PEDAL GOES STRAIGHT TO FLOOR. FIRST TIME I WAS ABLE TO PUMP BRAKES BACK UP AND DRIVE TO DEALER. THEY SAID NOTHING WAS WRONG. SECOND TIME I WAS UNABLE TO PUMP BACK UP. AFTER SITTING FOR AN HOUR OR SO THE BRAKES WERE WORKING AGAIN. I TOOK TO DEALER FOR SECOND TIME AND AGAIN, NOTHING WRONG. CLEARLY THERE IS SOMETHING WRONG AND HUGE SAFETY ISSUE. I DON'T WANT THE THIRD TIME IT HAPPENS TO ACTUALLY BE A CRASH! VERY UNSAFE AND DO NOT UNDERSTAND HOW THEY SAY NOTHING IS WRONG.

Mileage: 54,000

WHILE SITTING AT A RED LIGHT THE BRAKE PEDAL WILL GO SOFT OR HAVE TO RESORT TO DOUBLE PUMPING OF THE BRAKE PEDAL FOR THEM TO GRAB.

Mileage: 180,000

DRIVING AT 45 MPH I HAD TO BRAKE OVER A BUMPY SECTION OF PAVED ROAD, MY ABS ACTIVATED THEN THE BRAKE PEDAL WENT REAL SOFT AND ALMOST TO THE FLOORBOARD. MY BRAKING DISTANCE INCREASED TREMENDOUSLY, I ALMOST HIT ANOTHER VEHICLE THAT WAS IN FRONT OF ME. NO ABS WARNING INDICATOR LIGHT CAME ON BEFORE OR AFTER THE INCIDENT. BRAKES FEEL EXTREMELY WEAK AFTER THE INCIDENT AND STIIL DO AFTER PUMPING THEM MANY TIMES. APPROXIMATELY 82,200 MILES ON MY 2009 FORD FUSION SE 2.3L. DID A LITTLE RESEARCH AND IT SOUNDS LIKE THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND SHOULD BE A RECALL ON THE ABS HYDRAULIC CONTROL UNIT. EXTREME SAFETY CONCERN FOR BRAKING.

Mileage: 82,200

I WAS DRIVING AND NEEDED TO STOP QUICKLY ON UNEVEN PAVEMENT. WHEN I PUSHED THE BRAKE PEDAL, IT WAS ALMOST LIKE SOMETHING SLIPPED AND THE BRAKES WOULD NOT CATCH. I THEN LOST THE PRESSURE IN MY BRAKES AND WAS UNABLE TO COME TO A COMPLETE STOP. I WAS ABLE TO SLOW THE CAR DOWN AND PUMP THE BRAKES TO GET THE PRESSURE BACK. BUT IT HAS NOT FUNCTIONED THE SAME SINCE AND THE BRAKING SYSTEM IS UNRELIABLE AT BEST. I'VE SINCE HAD BRAKE PADS, ROTORS, AND THE MASTER CYLINDER REPLACED WITH NOT MUCH IMPROVEMENT. I WILL BE TRYING TO REPLACE THE ABS HCU UNIT. I REALLY THINK THIS NEEDS TO BE A RECALL AT THIS POINT. I DRIVE A MAXIMUM OF 10 MILES MOST DAYS AND AM NOT HARD ON MY VEHICLE. IT SHOULD NOT BREAK FROM BRAKING ON UNEVEN PAVEMENT.

Mileage: 98,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT DEPRESSED THE BRAKE PEDAL AS THE FRONT DRIVER SIDE WHEEL STRUCK A POTHOLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS EVENTUALLY ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO MANTECA FORD (555 N MAIN ST, MANTECA, CA 95336, (209) 239-3561) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,960.

Mileage: 167,960

WHEN I APPLY THE BREAKS WHILE MOVING AND THE CAR HITS A BUMP WHILE THE BREAKS ARE APPLIED, THE BREAKS WILL GET VERY SOFT FOR A FEW DAYS. THE BREAKING POWER IS VERY BAD DURING THAT TIME, IT PROBABLY TRIPLES THE STOPPING DISTANCE REQUIRED. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER THE PAST 2 YEARS.

Mileage: 145,000

SOFT BRAKE PETAL / BRAKE PETAL GOES TO FLOOR WITHIN 17 SECONDS RESULTING IN COMPROMISED BRAKES AND A SAFETY HAZARD (ALL SPEEDS AND STOPPING SITUATIONS). SEEMS TO BE A VERY COMMON COMPLAINT / SAFETY ISSUE BUT STILL NO RECALL OR SERVICE BULLETIN FROM MY UNDERSTANDING. I SAW NHTSA IS INVESTIGATING, SO I WANTED TO SHARE I AM ALSO HAVING ISSUE AND FEEL IT IS UNSAFE. MECHANIC THOUGHT LIKE MOST AT FIRST IT WAS A BAD MASTER CYLINDER AND REPLACED. PETAL STILL SOFT SO HE BLED BRAKES SEVERAL TIMES AND WAS CONFIDENT NO AIR IN SYSTEM. I BROUGHT BACK CAR 3X OVER A YEAR CONCERNED THE BRAKES FEEL 'ABNORMAL/WEIRD'. EACH TIME BRAKES WERE RE-BLED AND HE AGREED THEY FELT UNUSUAL, HE FELT THEY WERE OK. MY YOUNG DAUGHTER DRIVES THE CAR DAILY, SO BEING CONCERNED I RESEARCHED AND PRESSED DEALER FOR INFO AND FOUND THERE IS A KNOWN ISSUE WITH A VALVE STICKING IN THE ANTI-LOCK BRAKE HYDRAULIC VALVE UNIT RESULTING ABNORMAL INTERNAL HYDRAULIC FLUID FLOW AND GRADUAL PRESSURE LOSS. THE PRICE FOR A REPLACEMENT VALVE BODY IS AN EXPENSIVE $544 AT FORD AND 3-HOURS OF LABOR TO REPLACE. MY MECHANIC FEELS THIS IS A RECALL WORTHY SAFETY ISSUE AND NEEDS REPORTED. NO IDIOT LIGHT OR CODE NOTIFIES DRIVER OR MECHANIC FAILURE HAS OCCURED AND HE SAID ANTILOCK SYSTEMS SHOULD NOT HAVE SUCH PRESSURE FAILURE WITH A PART ISSUE. WITHOUT RECOGNITION FROM FORD, THE CONDITION IS MISDIAGNOSED AND RESULTS IN MECHANICS THINKING IT IS PROBABLY OK WHEN IT IS NOT SAFE. MY DAUGHTER HAS DRIVEN THE CAR IN THIS CONDITION FOR ABOUT A YEAR NOW WHILE WE TRY TO RESOLVE AND WE PROBABLY DID AN EXPENSIVE, UNNEEDED REPAIR. IT IS DISAPPOINTING TO LEARN THERE HASN'T BEEN A RECALL OR WARNING. AN $800 REPAIR FOR A MOST LIKELY DEFECTIVE PART IS EXCESSIVE (NOT TO MENTION THE $350 UNNEEDED MASTER CYLINDER REPAIR. THE TEMPTATION FOR MANY WILL BE TO 'LIVE WITH IT' DUE TO HIGH COST OF REPAIR OR NEVER KNOW.

Mileage: 101,000

BREAK PEDAL GOES TO THE FLOOR. THE VEHICLE TAKES LONGER TO STOP. PUMPING THE BREAKS SEVERAL TIMES SEEMS TO FIX THE PROBLEM. THIS IS A RANDOM PROBLEM.

Mileage: 15

1.TAKATA RECALL. 3-5 YEAR WAITING PERIOD AND YET NO REPAIR. ALSO, IF DRIVER AIRBAG IS TAKATA, WHY NO RECALL OR REPLACEMENT? 2. BRAKES WILL DROP ALL THE WAY TO FLOOR IN EMERGENCY BRAKING! WHY NO RECALL OR FIX? THIS IS LIFE THREATENING PROBLEM.

Mileage: 60,000

ON MULTIPLE OCCASIONS I HAVE HAD DIFFICULTY WITH STOPPING THE VEHICLE REGARDLESS OF THE WEATHER CONDITIONS. I HAVE HAD MY BRAKES CHECKED REPEATEDLY AND BEEN INFORMED THAT MY PADS, ROTORS, MASTER CYLINDER ARE ALL IN GREAT CONDITION. I HAVE HAD THE BRAKES BLED, BRAKE FLUID CHANGE AND IT HAS NOT RECTIFIED THE ISSUE. ON MORE THAN ONE OCCASION I HAVE EITHER ENDED UP ON THE SIDE OF THE HIGHWAY OR ALMOST HIT ANOTHER VEHICLE TRYING TO STOP. THERE IS NO FOREWARNING AS TO WHEN THIS HAPPENS. THE BRAKE PAD IS EXTREMELY SPONGY AND AT TIMES WHEN BEING PUSHED GOES NEARLY TO THE FLOOR. THIS HAS HAPPENED ON THE STREET, ON THE HIGHWAY, THE WORSE AND MOST SCARIEST INCIDENT WAS DRIVING HIGHWAY 77-SOUTH THROUGH WV, GOING THROUGH THE MOUNTAINS. I HAVE COUNTED 13 INCIDENTS OF THIS OVER THE PAST YEAR. THERE HAVE BEEN MORE INCIDENTS OVER THE SPAN OF 3 YEARS BUT ON EACH PREVIOUS OCCASION I WAS TOLD THAT AIR GETS IN THE BRAKE LINE AND TO PUMP THE BRAKES. THIS CLEARLY HAS NOT ELEVATED THE ISSUE. THE MOST RECENT EVALUATION BY A MECHANIC ASSURED ME THAT MY BRAKES THEMSELVES WERE IN GOOD CONDITION.

DRIVING THE OTHER DAY I LOST BRAKES AND ALMOST HAD AN ACCIDENT WITH ANOTHER VEHICLE. THE BRAKE LIGHT CAME ON ALONG WITH THE SERVICE LIGHT. WHICH IS STILL ON. DRIVE HOME VARIOUSLY IN LOW GEAR WHEN NEEDED. WHEN IN LOW GEAR I HEARD A CONSTANT GRINDING NOISE. STILL PATIENTLY WAITING ON MY TAKATA AIR BAG REPLACEMENT THRU FORD. THIS VEHICLE IS NEW TO ME AND I HAVEN'T MADE MY FIRST PAYMENT YET. ONLY HAS 40K FOR MILEAGE. AS IS COMMON WITH MOST FORD CATS. I ASKS EXPERIENCED SURGES IN THE VAST. MY LAY CAST WAS AN 04 TAURUS.

Mileage: 40,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. AN INDEPENDENT MECHANIC WAS ABLE TO DUPLICATE THE FAILURE, BUT WAS UNABLE TO DETERMINE THE CAUSE. THE FAILURE WAS NOT REPAIRED. THE LOCAL DEALER (STERMAN AND LARKIN FORD IN PITTSBURGH, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

VERY SOFT BRAKES. - THE CAR KEPT EXPERIENCING SOFT BRAKES AFTER THE ABS WOULD ENGAGE OR IF THE CAR HIT A POT HOLE OF SOLID BUMP IN THE ROAD. NOT ALL THE TIMES BUT FAIRLY OFTEN. WE REPLACED THE MASTER CYLINDER IN 2016 AND THE BRAKE PADS RECENTLY AS WELL. IN DEC OF 2017, I WAS GOING ABOUT 25MPH WHILE APPROACHING THE EXIT OF OUR NEIGHBORHOOD. THERE WAS A SMALL PATCH OF ICE & WATER. I WAS BRAKING FOR A STOP WHEN THE CAR CROSSED THE PATCH. THE ABS ENGAGED. FROM THAT MOMENT ON FOR ABOUT 2 WEEKS THE BRAKES WOULD GO TO THE FLOOR BEFORE THEY WOULD SLOW THE CAR TO A STOP. THEN IT CLEARED UP. ON SUNDAY APRIL 22 AROUND 1AM, WE WERE DRIVING THROUGH A TOWN ON OUR WAY BACK FROM PICKING UP OUR SON. IT HAD BEEN RAINING STEADY FOR SEVERAL HOURS. MY HUSBAND WAS DRIVING LESS THAN 35MPH APPROACHING A TRAFFIC LIGHT THAT HAD JUST TURNED YELLOW. HE TRIED TO STOP FOR THE LIGHT. THE ABS ENGAGED BUT THE CAR DID NOT STOP. THE LIGHT TURNED RED BEFORE WE GOT TO THE INTERSECTION BUT THE CAR WAS NOT STOPPING. WE RAN THE RED LIGHT. THE CAR DID FINELY SLOW DOWN TO AN ALMOST STOP BUT WE WERE ALREADY THROUGH THE INTERSECTION. LUCKILY THERE WERE NO OTHER CARS AROUND AT THE TIME BUT FROM THAT MOMENT ON THE BRAKES HAVE BEEN SOFT. AFTER FINISHING OUR TRIP HOME ABOUT 300 PLUS MILES AND GOING TO THE STORE WHERE WE LIVE ABOUT 5 MILES, WE ARE AFRAID OF DRIVING THE CAR ANYMORE. IT TAKES TOO LONG TO STOP AND IF SOMEONE STOPPED QUICKLY WHILE IN FRONT OF US OR IF SOMETHING RAN OUT IN FRONT OF US WHILE DRIVING, WE DON'T BELIEVE WE COULD STOP QUICKLY ENOUGH; SAFELY.

Mileage: 180,000

I HAD TO HIT THE BRAKES REALLY HARD AS SOMEONE PULLED OUT IN FRONT OF ME. MOMENTS LATER THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR. THE HCU IS STUCK. THE BRAKES ARE SOFT AND IT TAKES SIGNIFICANTLY LONGER TO STOP.

Mileage: 75,000

TAKATA INFLATORS: I AM HAVING A VERY HARD TIME BREAKING WHEN I NEED TO BREAK. OVER THE PAST WINTER, I'VE SLID THROUGH SEVERAL RED LIGHTS AND HAD TO BLOW ON MY HORN TO ALERT ON COMING TRAFFIC TO STOP. I'VE BEEN TOLD BY THE SHOPS THAT I SHOULD NOT EVEN BE DRIVING MY CAR. THIS IS VERY DANGEROUS AND OVERWHELMING. IVE CAME OUT OF A LOT OF MONEY ON BREAKS, PADS, MASTER CYLINDER REPAIRS,ETC. AND WOULD JUST LIKE TO BE ABLE TO DRIVE NORMALLY. I HAVE TO PRESS ALL THE WAY DOWN TO STOP MY CAR AT ALL TIMES. MY BREAKS NEVER FEEL NORMAL. THIS HAS BEEN GOING ON FOR A LITTLE OVER A YEAR NOW

WHILE APPROACHING AN INTERSECTION, BRAKES WERE APPLIED FOR A RED LIGHT WHICH LOST ALL HYDRAULIC PRESSURE AFTER FRONT RIGHT WHEEL WENT OVER A POTHOLE. TO FULLY STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE PUSHED FULLY TO THE FLOOR. SUBSEQUENT DRIVING SHOWED VIRTUALLY NO RETURN OF HYDRAULIC PRESSURE IN THE BRAKES. THIS OCCURRED WITHIN MONTHS OF HAVING BRAKE PADS, ROTORS, FLUID, AND MASTER CYLINDER INSPECTED BY FORD-BRANDED DEALER.

Mileage: 97,000

INITIALLY, ON A WET CITY STREET AT 45 MPH, THE BRAKES FAILED WITH THE PEDAL GOING TO THE FLOOR. PUMPING THE BRAKE SEEMED TO RESTORE THE BRAKES. SEVERAL WEEKS LATER, TRAVELLING AT 35 MPH ON A DRY CITY STREET, MY BRAKES FAILED AS I APPROACHED A YELLOW TRAFFIC LIGHT. WITH THE BRAKE PEDAL DEPRESSED TO THE FLOOR, I TRAVELLED THROUGH THE INTERSECTION ON A RED LIGHT. I TOOK A BACK ROAD TO GET BACK TO MY POINT OF ORIGIN AND WAS UNABLE TO STOP FOR ANY OF THE STOP SIGNS. THE MASTER CYLINDER AND THE BOOSTER WERE REPLACED BUT DID NOT SOLVE THE PROBLEM. AFTER WEEKS OF BEING CHECKED OUT BY A FORD DEALER, THE VEHICLE WAS RETURNED TO ME BUT THE BRAKES ARE STILL SOFT AND FEEL UNSAFE. IT SOMETIMES FEELS LIKE THE CAR ACCELERATES AFTER I DEPRESSED THE BRAKE PEDAL BEFORE THE BRAKING KICKS IN. A LONGER STOPPING DISTANCE IS REQUIRED.

Mileage: 130,500

ON THREE SEPARATE OCCASIONS OVER THE PAST 4-5 YEARS, MY BRAKES HAVE GONE "SOFT". THE FIRST TIME WAS THE SECOND I STARTED THE CAR AND BEGAN TO LEAVE MY PARKING SPOT, THE SECOND TIME WAS AFTER I HIT A POT HOLE ON REGULAR STREETS, AND THE 3RD TIME WAS AFTER I HAD TO BRAKE SUDDENLY ON THE HIGHWAY. ALL THREE TIMES IT FELT LIKE I HAD TO PUSH MY BRAKE ENTIRELY TO THE FLOOR TO STOP. THE LAST TIME RESULTED IN SUCH EXTENDED BRAKING TIMES, THAT I HAD TO SWERVE TO AVOID HITTING THE PERSON IN FRONT OF ME. THE FIRST TIME DID NOT LAST VERY LONG, BUT THE OTHER TWO TIMES REQUIRED TIME AND A LOT OF PUMPING THE BRAKES TO MAKE THE BRAKE FEEL NORMAL AGAIN. I HAVE NOT HAD TO TAKE IT IN TO THE MECHANIC AND I DO NOT HAVE INSURANCE OR POLICE REPORTS FOR THE INCIDENTS. I BELIEVE THIS PROBLEM MATCHES THE CURRENT OPEN INVESTIGATION (NHTSA ACTION NUMBER PE16017)

Mileage: 76,000

2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO BRAKE ISSUES EXPERIENCED. *LD THE CONSUMER STATED AT VARIOUS TIMES THE BRAKES HAVE FAILED WITHOUT WARNING. THE BRAKE PEDAL DROPS TO THE FLOOR WITHOUT WARNING. *JS

INITIAL EXPERIENCE WAS ABS ENGAGING WHILE MAKING A TURN THRU ANTISKID GRAVEL. PEDAL IMMEDIATELY WENT SOFT, LUCKILY NOT ON HEAVY TRAVELED ROAD. RETURNED HOME, DISCONNECTED BATTERY, RECONNECTED AFTER A WHILE, ISSUE SEEMED TO HAVE RESOLVED ITSELF. NEXT INCIDENT WAS 12/9/17 DURING A SNOW EVENT HERE IN NE PA. WHEN I CRESTED A SLIGHT HILL AND APPLIED THE BRAKES TO SLOW FOR STOPPED TRAFFIC. (HIGH TRAVELED ROAD) ABS ENGAGED, PEDAL IMMEDIATELY WENT SOFT. I WAS UNABLE TO CONTROL THE CAR WITH BRAKING, SO I STEERED OFF THE ROAD TO THE RIGHT SHOULDER AREA. TO AVOID STRIKING A OBJECT HEAD ON, (CEMETERY HEADSTONE) I WAS ABLE TO STEER BACK TO THE LEFT, BUT THEN HAD TO AVOID A UTILITY POLE. I WAS CONCERNED A) WITH ELECTRICAL WIRES COMING DOWN, B) AIR BAG DEPLOYMENT SINCE VEHICLE IS ONE AFFECTED BY TAKATA SWITCHES. I AVOIDED THE POLE, BUT ENDED UP STRIKING A SUPPORT GUY WIRE. THIS RESULTED IN OVER $3,000.00 DAMAGE TO FRONT OF VEHICLE, BUT LUCKILY AIRBAGS DID NOT DEPLOY. HOWEVER, HAD THE GUY WIRE NOT STOPPED ME I WOULD HAVE SLID BACK OUT INTO TRAFFIC, AS I WAS ON SNOW COVERED GRASSY SURFACE. VEHICLE NOT DRIVEN AFTER THAT. DEALER LOOKED AT VEHICLE IN JANUARY, NO CODES IN COMPUTER. FLUSHED AND REFILLED BRAKE SYSTEM, HAD NORMAL BRAKING. RECENTLY WENT AROUND SAME CORNER AS INITIAL ENTRY, (EARLY MARCH) PROBLEM IMMEDIATELY RECURRED, PEDAL ALMOST TO FLOOR. AS WITH OTHER POSTERS, PUMPING PEDAL DOES RESTORE SOME BRAKE CAPABILITY, BUT ONLY FOR THAT INSTANCE. PEDAL IS SOFT AGAIN DIRECTLY AFTER. I HAVE SPENT $2,000.00 ALREADY, AND DEALER SAYS EITHER MASTER CYLINDER OR HCU, OR BOTH. SEEMS TO BE HCU BASED ON OTHER COMPLAINTS. CAR HAS 95,XXX MILES. NHTSA NEEDS TO GET ON FORD TO ADDRESS THIS ISSUE PRONTO, BEFORE THERE IS A DEATH. I PURCHASED THIS VEHICLE BASED ON CR REPORTS. I AM NOT HAPPY. IT SEEMS ONCE THEY HAVE YOUR MONEY, THEY DON'T CARE. CAR NOT PURCHASED NEW, HAD LOW MILEAGE, ONE PREVIOUS OWNER.

Mileage: 95,000

ABS MODULE AND HYDROLIC SYSTEM FAILED, COSTLY REPAIRS EXPECTED. DO NOT FEEL SAFE DRIVING CAR.

WHILE APPROACHING A FOUR WAY INTERSECTION STOP LIGHT AT APPROXIMATELY 20-25 M.P.H. IN A 45 M.P.H ZONE ON A HIGHWAY HEADED INTO THE CITY THE BRAKES WERE APPLIED AND WHILE DOING SO ALSO HIT A POTHOLE SIMULTANEOUSLY. THE BRAKES FAILED TO ENGAGE IN ANY CAPACITY. RELEASED PRESSURE FROM BRAKE PEDAL AND THEN REAPPLIED BRAKES AT WHICH POINT THE BRAKES ENGAGED AND STOPPED THE VEHICLE BUT NOT BEFORE OVERSHOOTING INITIAL PLANNED STOP POINT BY 6-8 FEET INTO THE INTERSECTION. WITH PASSENGER AS WITNESS.PEDAL NOW FEELS FINE AND BRAKES WORK NORMAL. A SIMILAR SITUATION OCCURRED 3-4 MONTHS PRIOR AND AFTERWARDS THE PEDAL FELT SPONGY BUT WENT AWAY ON ITS OWN. AFTER THIS MOST RECENT INCIDENT A WEB SEARCH TURNED UP OTHERS HAVING THIS PROBLEM THAT WAS IDENTIFIED AS A POSSIBLE BAD ABS HYDRAULIC CONTROL UNIT. ACCIDENT WAS AVOIDED BUT COULD HAVE LED TO HITTING VEHICLES ENTERING INTERSECTION. WEB RESULTS ALSO REVEALED THAT SIMILAR INCIDENTS ARE BEING INVESTIGATED BY THE NHTSA.

Mileage: 119,000

BRAKE PEDAL MUSHY GOES TO FLOOR HAD TO HAVE ABS REPLACED TO CORRECT CAR WOULD NOT STOP IN A SHORT DISTANCE ONLY 90000 MILES MECHANIC SAYS IT A PROBLEM WITH A LOT OF FUSIONS 2007-2009 YEARS

Mileage: 90,000

COSUMER OWNS 2009 FORD FUSION. ON FOUR DIFFERENT OCCASIONS VEHICLE LOST SIGNIFICANT BRAKING PRESSURE THAT WAS BELIEVED TO BE CAUSED BY WHEELS HITTING POTHOLES WHICH RESULTED IN SUDDEN DROPPING OF BRAKE PEDAL TO FLOOR, A DECREASE IN RATE OF DECELERATION OF VEHICLE, INCREASE IN STOPPING DISTANCE, AND LOSS OF ABILITY TO CONTROL CAR'S DECELERATION BY INCREASING THE FOOT PRESSURE APPLIED TO THE BRAKE PEDAL. *TT *JS

AFTER APPLYING THE BRAKES WITH MUCH FORCE TO STOP SUDDENLY, THE BRAKE PEDAL REMAINS SOFT/SPONGY. THE BRAKE PEDAL HAS REMAINED SOFT/SPONGY SINCE THE EVENT. THE BRAKES STILL WORK AND THERE IS NO WARNING OR INDICATOR LIGHT THAT INDICATING A PROBLEM WITH THE BRAKES. I CHANGED ALL FOUR BRAKE PADS AND THE BRAKE PEDAL REMAINS SOFT/SPONGY. I HAVE HAD TO ADJUST MY STOPPING DISTANCES.

Mileage: 120,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 40 MPH, THE ABS FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND NO FAILURES WERE FOUND. IT WAS UNKNOWN IF A DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 50 MPH, TRAFFIC CAME TO AN ABRUPT STOP. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ADDITIONALLY, THE BRAKE PEDAL BECAME SPONGY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT EITHER THE ABS MODULE OR THE ABS CONTROLLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BLAISE ALEXANDER FORD LOCATED AT 2265 OLD TURNPIKE RD, LEWISBURG, PA 17837, (570) 524-7267, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,300.

Mileage: 50,300

WHILE DRIVING STRAIGHT ON AN ASPHALT STREET (NO UNUSUAL ROAD SURFACE CONDITIONS THAT I CAN RECALL) I BRAKED HARD TO AVOID A VEHICLE THAT RAN A STOP SIGN IMMEDIATELY IN FRONT OF ME. SINCE THEN ANY TIME I PRESS ON THE BRAKES THEY ARE SPONGY FOR THE MAJORITY OF THE PRESS DOWN AND THE STOPPING DISTANCE IS INCREASED. THE REDUCED BRAKING OF THE CAR IS EVEN, IT DOESN'T PULL TO ONE SIDE OR THE OTHER. THERE DON'T APPEAR TO BE ANY PROBLEMS WITH THE BRAKES AT THE WHEELS AND THE PROBLEM IS EVIDENTLY SYMPTOMATIC OF A PROBLEM WITH THE ANTI-LOCK BRAKING SYSTEM.

Mileage: 65,625

TAKATA RECALL I WAS IN A WREAK BECAUSE THE BRAKES IN THE FLOOR WHEN I WAS DRIVING IN THE RAIN ON THE HIGHWAY. THE AIR BAG IN THE STEERING WHEEL CAME OUT.

Mileage: 124,000

FOR THE LAST FEW MONTHS I HAVE HAD INTERMITTENT PROBLEMS WITH MY BRAKING SYSTEM. MANY TIMES, WHEN I WOULD APPLY THE BRAKES AS I WAS GOING OVER UNEVEN SURFACES OR GRAVEL, THE ABS SYSTEM WOULD ENGAGE AND THE BRAKE PEDAL WOULD LOSE PRESSURE. DURING THIS TIME I WOULD HAVE TO APPLY A MUCH GREATER FORCE TO THE PEDAL TO GET THE CAR TO STOP. ALMOST EVERY TIME THIS WOULD HAPPEN, I WOULD NOT STOP WHERE I WAS INTENDING TO, BUT WOULD GO BY MY INTENDED TARGET. UNTIL TODAY, THIS HAS NOT CAUSED PROBLEMS. HOWEVER, TODAY, I WAS TRAVELING AT A SPEED OF APPROXIMATELY 25MPH AS I WAS GOING DOWN A HILL AND APPROACHING A TURN. AS I WAS APPLYING THE BRAKES THE ABS SYSTEM ENGAGED UNEXPECTEDLY, THE PEDAL LOST ALL PRESSURE AND WENT STRAIGHT TO THE FLOOR, AND THE CAR WAS NOT SLOWING DOWN AT ALL. I LOST CONTROL OF THE VEHICLE, WENT OVER A CURB, HIT AN EMBANKMENT AND FINALLY CAME TO A STOP. I HAD THE VEHICLE LOOKED AT, IMMEDIATELY, BY MY LOCAL MECHANIC. HE TOLD ME THAT THE GENERAL BRAKING SYSTEM SEEMED TO BE IN GOOD WORKING ORDER (PADS, ROTORS, CALIPERS, HOSES, PRESSURE, MASTER CYLINDER, ETC...) HE MENTIONED THAT THIS MODEL OF VEHICLE HAD SOME PROBLEMS WITH THE ABS SYSTEMS AND RECOMMENDED THAT I TAKE IT TO MY LOCAL FORD DEALER. I HAVE AN APPOINTMENT WITH THEM THIS WEEK. IN THE MEANTIME, I RESEARCHED THE ABS ISSUE HE MENTIONED AND FOUND THE OPEN INVESTIGATION INTO EXACTLY MY PROBLEM. THIS IS ANOTHER COMPLAINT SHOWING THAT THIS PROBLEM IS VERY REAL AND QUITE DANGEROUS. NHTSA ACTION NUMBER: PE16017

Mileage: 121,000

AFTER THE ABS KICKS IN BRAKE PEDAL BECOMES SOFT BRAKE PEDAL GOES TO THE FLOOR BRAKES REMAIN SOFT AFTER ENGAGING ABS

Mileage: 150,100

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE CONTACT WAS CONCERNED OF A FUTURE INJURY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR PASSENGER SIDE CALIPER AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE ABS MODULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS13938410. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

DRIVING 55 MPD, THEN WENT TO TURN AND NO BRAKE RESPONSE AFTER PUSHING PEDAL AFTER ABS ENGAGED, NEARLY WENT OFF THE ROAD, CONTINUED TO HAVE TO PUSH PEDAL ALL THE WAY TO FLOOR TO GET ANY RESPONSE; WENT AWAY AFTER CAR RESTARTED FOR NOW; DEALER SAID NEEDS ABS HYDRAULIC CONTROL UNIT REPLACED

Mileage: 168,000

THE ABS SYSTEM IS FAULTY, THE BRAKES LOCK UP WHEN ON THE LEAST AMOUNT OF ICE OR SNOW AND NOW THE PEDAL REQUIRES PUMPING OR IT WILL GO TO THE FLOOR. IT USED TO CORRECT ITSELF BUT NOW SEEMS TO BE PERMANENT. WHILE I HAVE BEEN ABLE TO STOP THE CAR I AM CONCERNED ABOUT MY SAFETY, WHAT IF IT STOPS WORKING AT ALL? IF CAN HAPPEN FROM ANY SPEED.

Mileage: 105,000

BRAKE PEDAL WENT TO THE FLOOR WHILE BRAKING. THIS HAPPENED THREE (3) TIMES WHILE THE WIFE WAS DRIVING THE CAR; HAD A HARD TIME STOPPING. TWICE IN 2017 AND ONCE IN 2018. THE EVENTS HAPPENED WHILE TRYING TO STOP FOR A STOP SIGN ON CITY STREETS.

Mileage: 48,000

AFTER HITTING A ROUGH AREA ON THE ROAD, MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT NEVER CORRECTED ITSELF. THAT WAS A FEW YEARS AGO AND THE PEDAL STILL GOES TO THE FLOOR EVERY TIME I PRESS THE BRAKES. ALSO, THE DASH WHERE THE AIR BAG IS, IS SEVERELY BUBBLED.

Mileage: 75,000

TAKATA RECALL. THE BRAKES SEEM TO NOT BE FIXABLE. I HAVE REPLACE BRAKE PADS, MASTER CYNLINDER, FLUSHED OUT BREAK FLUID, BLED BRAKE. BRAKE ARE STILL NOT WORKING PROPERLY. IF I HIT A BUMP AT A PRETTY GOOD SPEED, THE BRAKES GET WORSE AND THEN I HAVE TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND STILL DOESN'T REALLY SLOW DOWN. I HAVE SPENT A LOT OF MONEY ON GETTING THESE BRAKES REPAIRED AND STILL NOT WORKING PROPERLY. I HIT ON BRAKES TO PULL OVER AND I HIT A BUMP ON THE SIDE OF THE ROAD AND BRAKES STOPPED WORKING PROPERLY AGAIN. I DON'T KNOW WHAT ELSE TO DO. I HAVE HAD FORD DEALERSHIP INSPECT BRAKES AND THEY SAID I NEED TO REPLACE MASTER CYLINDER. I REPLACED IT AND NO CHANGE.

BRAKE PEDAL IS SOFT AFTER ABS ACTIVATED RESULTING IN UNEXPECTEDLY INCREASED STOPPING DISTANCE. I RECENTLY HAD THE MAST CYLINDER REPLACED TO FIX THIS, BUT THE PROBLEM PERSISTS. AFTER SEVERAL HARD PUMPS OF THE PEDAL, IT'S FIRMNESS IS RESTORED.

Mileage: 109,000

ISSUE HAPPENED 4 TIMES IN LAST YEAR AND A HALF. SLIGHT SKID TWICE ON WET PAVEMENT, ONCE ON STONE DRIVEWAY, AND ONCE ON WET METAL SENSOR PLATE LEADING INTO TOLL BOOTH. ALL 4 TIMES WERE AT LOW SPEED. TWO TIMES I WAS TURNING. TWO TIMES I WAS JUST SLOWING TO A STOP. BRAKE PEDAL WENT SOFT AND BRAKING DISTANCE INCREASED. SOFT PEDAL GRADUALLY IMPROVED OVER A PERIOD OF WEEKS, BUT STILL FELT SOFTER THAN IT SHOULD BE AND I QUESTIONED THE RELIABILITY. THE FIRST TIME IT HAPPENED, I TOOK TO A MECHANIC WHO COULDN'T FIND ANYTHING WRONG. THE LAST TIME I TOOK TO A FORD DEALERSHIP, TOLD THEM THE SYMPTOMS, AND ASKED THEM TO CHECK THE HCU FOR THE ABS. THEY TOLD ME THE MASTER CYLINDER WAS SHOT AND HAD TO BE REPLACED AND THEY COULD ONLY CHECK THE HCU AFTERWARDS, WHICH TURNED OUT TO BE FAULTY. SO THEY ENDED UP REPLACING BOTH THE MASTER CYLINDER AND THE HCU. THE BILL WAS $2000 BUT THE BRAKES NOW FEEL LIKE THEY ARE SUPPOSED TO.

Mileage: 177,350

HIT PATCH OF ICE AND HAD ABS SYSTEM ENGAGE. IMMEDIATELY AFTERWARDS THE BRAKES BECAME SOFT AND WOULDN'T ENGAGE UNTIL THE PEDAL WAS ALMOST TO THE FLOOR. CAR HAS 70K MILES ON IT.

Mileage: 70,065

DRIVING IN LIGHT SNOW APPROX. 20 MPH, STOPPING AT A STOP SIGN PEDAL WENT TO FLOOR AND REMAINED SOFT, PUMPING PEDAL BROUGHT IT UP AGAIN SLIGHTLY BUT STOPPING IS VERY SLOW. AFTER NOT MOVING IT FOR A DAY, PEDAL CAME BACK UP AND SEEMED FINE. SECOND TIME THIS HAS HAPPENED IN 6 MONTHS. IT IS NOW IN THE REPAIR SHOP AS I FEEL IT IS UNSAFE TO DRIVE. MECHANICS HAVE SAID IT IS MECHANICAL EITHER MASTER CYLINDER OR ABS VALVE BUT THERE IS NO TEST TO DETERMINE WHAT THE PROBLEM IS ACCORDING TO FORD MECHANICS. THERE ARE ONLY 73000 MILES ON THE CAR. SEEMS THIS HAPPENS WHEN IT IS WET OR SNOWING AND IT IS RANDOM WHEN IT HAPPENS, HOWEVER ONCE THE PEDAL GOES TO THE FLOOR IT DOES NOT COME BACK UP TO NORMAL UNTIL AFTER THE CAR SITS FOR A DAY. THIS IS A VERY EXPENSIVE REPAIR AND IF IT TURNS OUT TO BE THE VALVE THERE IS A 3 DAY WAIT TO GET THE PART, IN THE MEANTIME I AM FORCED TO RENT A CAR ALSO. I HAVE HEARD THAT FORD IS WELL AWARE OF THIS ISSUE BUT IS NOT ADDRESSING THE SITUATION OR TAKING RESPONSIBILITY FOR POOR DESIGN AND ENGINEERING. IN THE MEANTIME THE CONSUMER IS FORCED TO EITHER PAY FOR THE REPAIR OR GET RID OF AN UNSAFE CAR.

Mileage: 73,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHEN SHE HAD TO ABRUPTLY APPLY PRESSURE TO THE BRAKE PEDAL, THE VEHICLE DID NOT STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. FORD LINCOLN OF COLUMBIA (115 S JAMES CAMPBELL BLVD IN COLUMBIA, TN) DIAGNOSED THE FAILURE, BUT THE RESULTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED IN THE PAST; REPORTED PROBLEM BUT FORD COULDN'T DUPLICATE ISSUE. BUT THE FAILURE RECURRED. SEEMS TO BE A FAILURE WITH THE ABS SENSOR. SLOWING DOWN, HIT BUMPER PRESS SUDDENLY HARDER ON BRAKES ABS PEDAL GOES DOWN TO FLOOR, CAR SPEEDS UP! CURRENTLY CONTACT IS NOT DRIVING THE CAR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *BF*JB

Mileage: 150,000

DURING A BRAKING EVENT ON A SNOWY, SLIPPERY SURFACE, MY ABS WAS ACTIVATED. I WAS SLOWING DOWN FROM ~50MPH TO 0MPH IN ORDER TO MAKE A TURN. AFTER MY ABS ACTIVATED DURING THE INITIAL APPLICATION OF THE BRAKE, MY PEDAL BECAME SOFT AND I CAN NOW PRESS IT ALL THE WAY TO THE FLOOR. DUE TO THIS INCREASED BRAKE PEDAL TRAVEL, IT TAKES ME A SIGNIFICANTLY LONGER DISTANCE/TIME TO SLOW MY CAR DOWN. IF I WERE TO APPLY THE BRAKES NORMALLY, I WOULD NOT BE ABLE TO STOP IN TIME AND COULD END UP IN AN INTERSECTION OR IN AN ACCIDENT. THIS HAS HAPPENED ONCE BEFORE AND MY BRAKES WERE BLED TO 'ADDRESS' THE ISSUE. THE ISSUE NOW HAS REOCCURRED AFTER ANOTHER ABS EVENT. THESE INCIDENTS ARE SIMILAR TO WHAT IS DESCRIBED IN THE OPEN NHTSA INVESTIGATION PE16-017.

Mileage: 71,000

EVERYTHING DESCRIBED IN INVESTIGATION PE16017 HAPPENED TO MY FUSION THIS YEAR. THE FIRST INCIDENT OCCURRED WHEN THE ABS KICKED IN WHILE DRIVING IN MOTION ON A WET ROAD. IMMEDIATELY AFTER THE BRAKES WERE MUSHY - ALMOST TO THE FLOOR. PUMPING THE BRAKES RESTORED HYDRAULICS, AND THE PROBLEM DID NOT REOCCUR UNTIL 12/24/17. THAT NIGHT THE ABS KICKED IN MULTIPLE TIMES WHILE MOVING ON A SNOWY / ICY ROAD. BRAKES WENT MUSHY AND ALMOST TO THE FLOOR. PUMPING THE BRAKES RESTORED HYDRAULICS BUT ONLY TEMPORARILY. IF I LET OFF THE BRAKES FOR ANY AMOUNT OF TIME, THE NEXT PRESS OF THE BRAKES RESULTS IN THE SAME THING OCCURRING. MECHANIC SAYS THE ABS REQUIRES A COMPUTER RESET TO RESOLVE AND THAT THIS MAY OCCUR EVERY TIME THE ABS KICKS IN. I DID NOT HAVE AN ACCIDENT BUT IT WOULD BE EASY TO REAR END SOMEONE SINCE YOU EXPECT PRESSURE MUCH SOONER THAN HAPPENS.

Mileage: 130,000

ONCE THE ABS MODE IS ACTIVATED FROM A HARD BRAKING THE FRONT WHEEL LOCKS UP LEAVING NO BRAKING AVAILABLE UNTIL THE FUSION IS ALMOST STOPPED. ONCE THE VEHICLE HAS SLOWED SIGNIFICANTLY THE LOCKED WHEEL RELEASES AND BRAKE FUNCTION RETURNS TO NORMAL. THE DEALERSHIP THAT SOLD THE VEHICLE DID REPLACE THE MASTER CYLINDER BUT IT MADE NO DIFFERENCE ONCE HARD BRAKING WAS APPLIED. THIS SITUATION GETS WORSE DURING INCLEMENT WEATHER ALLOWING THE FRONT WHEEL TO LOCK UP MUCH EASIER AND QUICKER. IT WORRIES ME THAT THIS IS THEIR ONLY VEHICLE AND THEY ALWAYS HAVE THEIR 3 CHILDREN WITH THEM.

Mileage: 143,600

THE BAKES GOT VERY SOFT/NON-RESPONSIVE WHEN THE BRAKE PEDAL IS PUSHED AFTER THEY HAD BEEN APPLIED AGGRESSIVELY TO AVOID AN ACCIDENT. TRAVELING AT 45 MPH ON A CITY STREET AT AN INTERSECTION. DEALER SAID IT WAS A KNOWN PROBLEM AND THAT IT WOULD BE AROUND $1,500 TO GET IT REPAIRED. WHERE IS THE RESPONSIBILITY OF THE MANUFACTURE AND GOVERNMENT REGULATIONS (THAT WE PAY FOR DEARLY) IN MAKING THE MANUFACTURE RESPONSIBLE FOR CHEAP BUILT & NOT TO SPECIFICATION'S IN THE REPLACEMENT OF THE MALFUNCTIONING ABS. STILL DRIVING AS IS HOPING & CROSSING THE FINGERS EACH TIME IT IS DRIVEN.

Mileage: 71,000

SPONGY BRAKE PEDAL AFTER ABS IS TRIGGERED. ISSUE LASTS SEVERAL DAYS TO SEVERAL WEEKS. LONGER THAN EXPECTED BRAKING DISTANCES. NEED TO PUSH THE PEDAL ALMOST TO THE FLOOR TO GET THE CAR TO STOP.

Mileage: 107,000

THE ROAD WAS WET, AND DURING A HARD STOP GOING DOWN HILL, THE BRAKES SHOOK, WENT TO THE FLOOR AND BECAME SPONGY AFTERWARDS. THIS HAS HAPPENED TO ME SEVERAL TIMES, USUALLY IN THE RAIN OR AFTER DRIVING OVER A BUMP OR POTHOLE. THE MOST RECENT TIME BEFORE TODAY, THE BRAKES WERE SPONGY FOR MONTHS BEFORE RETURNING TO NORMAL RESPONSIVENESS. THE OPEN INVESTIGATION "PE 16-017" PERFECTLY DESCRIBES MY PROBLEM.

Mileage: 79,000

2009 FORD FUSION - BRAKE SYSTEM: I HAVE BEEN HAVING TROUBLE WITH MY VEHICLE FOR OVER A YEAR. WHEN THE ANTI-LOCK BRAKE SYSTEM (ABS) ENGAGES WHILE MY CAR IS IN MOTION DUE TO SUDDEN STOPS, BRAKING ON WET SURFACE, CROSSING UNEVEN SURFACE (RAILROAD TRACKS) WHILE BRAKING, OR MAINTAINING SPEED WHILE CROSSING A POTHOLE MY BRAKES BECOME "SPONGY" IMMEDIATELY AFTER. THE BRAKES FEEL AS IF THE BRAKE PEDAL LOST PRESSURE REQUIRING ME TO PRESS MY BRAKE ALL THE WAY TO THE FLOOR. THIS HAS INCREASED MY STOPPING DISTANCE AND HAS BECOME A SAFETY CONCERN. THESE OCCURRENCES HAPPENED ON A CITY STREET AND/OR HIGHWAY AND HAS HAPPENED GOING STRAIGHT OR TURNING. THE SPEEDS IN WHICH MY ABS HAS ENGAGED OCCURRED AT OR BELOW THE SPEED LIMIT OF THE ROAD I WAS ON (I.E. 15 MPH TO 70 MPH). AT FIRST, I WOULD PUMP THE BRAKES AND MY BRAKES WOULD RETURN TO NORMAL WITHIN AN HOUR OR SO. IT HAS GOTTEN WORSE OVER THE YEAR OR SO AND CURRENTLY MY BRAKES DO NOT RETURN TO NORMAL AND ARE STILL IN THE "SPONGY" STATE. LAST MONTH I HAD MY MASTER CYLINDER REPLACED AND I THOUGHT THAT HAD FIXED THE PROBLEM UP UNTIL YESTERDAY WHEN MY ABS ENGAGED AGAIN CROSSING TRAIN TRACKS WHILE DECELERATING. MY BRAKES ARE CURRENTLY IN THE "SPONGY" STATE DUE TO YESTERDAYS EVENT. I AM UNCERTAIN TO WHAT THE CAUSE OF THE PROBLEM IS BUT CAN SPECULATE FROM ONLINE FORUMS THAT IT COULD BE THE HYDRAULIC CONTROL UNIT. PLEASE CONTACT ME IF YOU NEED ANY ADDITIONAL INFORMATION. I DO NOT CURRENTLY HAVE MY INVOICE FROM THE MASTER CYLINDER REPLACEMENT WITH ME BUT CAN OBTAIN IT IF NEEDED ONCE I GET HOME.

Mileage: 108,000

DRIVING CAR IN INCLEMENT WEATHER. WAS GOING FORWARD ( STRAIGHT) ON A LOCAL ROAD WITH A DOWNHILL GRADE AT A SPEED OF APPROXIMATELY 15 MPH. USED BRAKE TO MAINTAIN SPEED AS I WAS GOING DOWN THE HILL. THE ABS ENGAGED BRIEFLY AS EXPECTED DUE TO SNOW ON THE ROAD. REMOVED FOOT FROM BRAKE BRIEFLY BUT WHEN I STEPPED ON THE BRAKE AGAIN TO STOP AT THE STOP SIGN THE BRAKE DID NOT ENGAGE AS IT USUALLY DOES BUT INSTEAD WENT ALMOST ALL THE WAY TO THE FLOOR BEFORE ENGAGING. STOPPING DISTANCE WAS SIGNIFICANTLY LONGER THAT USUAL. IF I HAD NOT ALLOWED EXTRA STOPPING DISTANCE AS A PRECAUTION DUE TO THE WEATHER I WOULD HAVE DRIVEN THROUGH THE STOP SIGN ON TO A BUSY ROAD. ONCE STOPPED I TURNED LEFT ONTO A FLAT STRAIGHT ROAD. AS I DROVE FORWARD GOING APPROXIMATELY 25 MPH I TESTED THE BRAKES 4 ADDITIONAL TIMES OVER A DISTANCE OF APPROXIMATELY A MILE AND A HALF. EACH TIME THE BRAKE PETAL WENT ALMOST TO THE FLOOR BEFORE IT ENGAGED. WHEN IT DID ENGAGE IT TOOK MUCH LONGER TO SLOW THE CAR DOWN. I PULLED INTO A FLAT PARKING LOT AND CALLED A FAMILY MEMBER TO CHECK THE AREA WHERE THE CAR WAS PARKED FOR EVIDENCE OF A BRAKE FLUID LEAK. THERE WAS NONE. I KEPT THE CAR RUNNING FOR APPROXIMATELY 10 - 15 MINUTES THINKING THE ISSUE MIGHT BE RELATED TO THE COLD ( IT WAS ABOUT 20 DEGREE FAHRENHEIT). AFTER ALLOWING THE CAR TO RUN I TESTED THE BREAKING AGAIN BY ACCELERATING AND STOPPING IN THE PARKING LOT. THE BRAKES APPEARED TO BE WORKING AS USUAL. I AM HAVING THE VEHICLE TOWED TO THE DEALERSHIP AS I FEEL IT IS UNSAFE TO DRIVE.

Mileage: 87,000

3 TIMES IN THE LAST 2 MONTHS, MY CAR'S ABS HAS ENGAGED AND I LOST MOST BRAKING ABILITY AFTERWARDS. TWICE IT HAPPENED WHILE RUNNING OVER MANHOLE COVERS WHILE SLOWING, WHEN ABS SHOULDN'T HAVE GONE OFF. ONCE WAS IN SNOW, DURING GENTLY BRAKING WHICH ALSO SHOULDN'T HAVE ENGAGED IT. AFTER EACH TIME, THE BRAKES WERE IMMEDIATELY EXTREMELY SOFT AND SPONGEY, GOING ALL THE WAY TO THE FLOOR BEFORE WORKING. ONCE I ACTUALLY COASTED THRU THE STOP SIGN AND ENDED UP IN THE ROAD BEFORE BEING ABLE TO STOP, THANKFULLY NO ONE WAS COMING. WHEN WE BLED THE BRAKES, THEY WOULD BE FIRM AND NORMAL AGAIN, UNTIL THE NEXT TIME ABS ENGAGED. RESEARCH AND MECHANIC SAYS IT'S LIKELY THE ABS HCU, AN EXPENSIVE REPAIR THAT WE CANNOT AFFORD. MY RESEARCH ALSO TURNED UP THAT THIS IS A COMMON PROBLEM IN THESE YEARS OF FUSION, AND THAT THERE IS AN OPEN INVESTIGATION INTO IT: PE 16-017. PLEASE CONSIDER RECALLING THESE CARS AND FIXING THE UNITS! THE ALTERNATIVE TO NOT BEING ABLE TO FIX IT IS TO PULL THE ABS FUSE, MAKING THE ABS INACTIVE, AND THAT IS NOT SAFE. BUT IT IS WHAT I WOULD GUESS MOST OF US WILL DO, AS WE'RE NOT DRIVING 8-10 YR OLD CARS BECAUSE WE'RE WELL-OFF FINANCIALLY, AND A $1200 REPAIR IS A SIGNIFICANT PORTION OF THE CAR'S VALUE. MY CAR HAS 109,000 MILES IF IT MATTERS. THANK YOU FOR YOUR CONSIDERATION.

Mileage: 109,000

ABS ENGAGED WHILE BRAKING ON ICY ROAD. AFTER THAT BRAKES WERE MUSHY AND COULD BARELY STOP. WAS VERY SCARED TO DRIVE FOR FEAR I WOULDN'T BE ABLE TO STOP.

Mileage: 54,000

I LOSE BRAKE PRESSURE AFTER THE ABS IS ACTIVATED ON SLIPPERY ROADS OR UNEVEN/BUMPY ROADS WHILE TURNING. ONCE THE ABS ACTIVATES AND STOPS, THE BRAKES SEEMS TO NOT TO FULLY RECOVER WHERE THE PEDAL HAS TO GO TO THE FLOOR TO GET MINIMAL BRAKE PRESSURE AND IT TAKES A LONGER DISTANCE TO STOP.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE ABS WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS NOT PROVIDED.

Mileage: 99,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE VEHICLE STOPPED, BUT IT WAS VERY MINIMUM STOPPING ACTION. IN ADDITION, WHILE THE VEHICLE WAS PARKED FOR AN HOUR, THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,500. *TT

Mileage: 68,500

DRIVING IN SNOW, APRROXIMATELY 25 MPH. BRAKED HARD ENOUGH TO ENGAGE ABS. BRAKES ARE NOW SPONGY AND GO ALL THE WAY TO THE FLOOR BEFORE ENGAGING. VERY DANGEROUS. HAPPENED A COUPLE YEARS AGO AS WELL, BUT RESOLVED ITSELF WITHIN A DAY, SO I DID NOT RESEARCH IT. AFTER RESEARCHING THIS TIME, 99% SURE IT'S A FAULTY HCU AND THERE HAVE BEEN 140+ COMPLAINTS REGARDING THIS PROBLEM. FORD NEEDS TO DO THE RIGHT THING!

Mileage: 105,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AND HAD TO BE PUMPED SEVERAL TIMES UNTIL THE BRAKES ENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE CONTROL MODULE WAS REPLACED, WHICH WAS UNRELATED TO THE BRAKES. SEVERAL DAYS LATER, WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE BRAKES FAILED ONCE AGAIN. THE DRIVER HAD TO PUMP THE BRAKES SEVERAL TIMES UNTIL THEY ENGAGED. AS A RESULT, THE CONTACT'S SON REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NORTH BROTHERS FORD (33300 FORD RD, WESTLAND, MI 48185, (800) 586-4203) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

LAST WEEK I WAS BRAKING FOR A RED LIGHT DOWNTOWN IN THE CITY WHERE I WORK WHEN I WENT OVER A LARGE BUMP IN THE ROAD. THE ABS BRIEFLY KICKED ON, FOLLOWED BY THE PEDAL DROPPING TO THE FLOOR FROM A COMPLETE LOSS OF BRAKE PRESSURE. THIS CAUSED ME TO CONTINUE PAST THE RED LIGHT AND THROUGH THE INTERSECTION. LUCKILY NO ONE ELSE WAS IN THE INTERSECTION AT THE TIME. AFTER FRANTICALLY PUMPING MY BRAKES REPEATEDLY, I FINALLY REGAINED A LITTLE BRAKE PRESSURE ABOUT A HALF A BLOCK FROM WHERE THE INCIDENT OCCURRED. MY BRAKES REMAINED VERY MUSHY, HOWEVER, FOR SIX DAYS UNTIL YESTERDAY. I WENT OVER A LARGE POTHOLE IN A CITY STREET AS I WAS PREPARING TO TURN INTO MY NEIGHBORHOOD WHEN SUDDENLY, I COMPLETELY REGAINED ALL BRAKING PRESSURE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. SOMETHING SIMILAR HAS HAPPENED AT LEAST THREE DIFFERENT TIMES THAT I CAN RECALL OVER THE PAST THREE YEARS. ONCE, I WAS BRAKING ON A BUSY BRIDGE DURING RUSH HOUR AND HIT A PATCH OF ICE, CAUSING ME TO LOSE BRAKING PRESSURE AND NARROWLY AVOID A REAR END COLLISION. ANOTHER INSTANCE OCCURRED WHEN I HAD TO MAKE A HARD BRAKE ON A BUMPY HIGHWAY WHILE IT WAS RAINING. THE PEDAL AGAIN DROPPED TO THE FLOOR, CAUSING ME TO VEER ACROSS A LANE OF ONCOMING HIGHWAY TRAFFIC AND INTO A PARKING LOT BEFORE I COULD GET IT TO STOP. THE MOST RECENT INSTANCE BEFORE THE INCIDENT LAST WEEK HAPPENED ON A CLEAR DAY WHEN I WAS BRAKING OVER A ROUGH PATCH OF CITY STREET. ALL INSTANCES RESULTED IN A LOSS OF PRESSURE, THE BRAKE PEDAL DROPPING TO THE FLOOR, AND MUSHY BRAKES FOR A PERIOD OF TIME AFTERWARD. THE LAST INSTANCE MADE ME FEAR FOR MY SAFETY, ESPECIALLY AFTER REALIZING THIS IS A CONTINUING PATTERN. I AM FILING THIS FORMAL COMPLAINT IN HOPES THAT SOMETHING CAN BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS MALFUNCTION.

Mileage: 90,000

WAS DRIVING ABOUT 10 MPH IN A PARKING LOT WHILE IT WAS 28 FARENHEIT OUT . SOMEONE BACKED UP WITHOUT LOOKING AND I PUSHED ON MY BRAKE TO STOP AND THE PEDAL WENT TO THE FLOOR AND I HIT THE VEHICLE. FELT LIKE THE ABS TURNED ON FOR A SECOND THEN I LOST ALL BRAKING POWER. THE PARKING LOT WAS NOT SLIPPERY. CAUSED A SCUFFED BUMPER AND BENT LICENSE PLATE. THIS IS VERY DANGEROUS. WHAT IF I WAS AT HIGHWAY SPEEDS AND HAD TO MAKE A EMERGENCY STOP. IM AFRAID TO DRIVE THE CAR NOW. DID A QUICK ONLINE SEARCH AND IT TURNS OUT ALOT OF PEOPLE HAVE THIS PROBLEM WITH THE FORD FUSIONS. OTHER PERSON HAD NO INSURANCE SO IM STUCK WITH A SMALL AMOUNT OF DAMAGE TO MY CAR.

Mileage: 87,000

HAD THE FIRST SNOW OF THE YEAR IN MICHIGAN. NORMAL DAY ON MY WAY INTO WORK, I CAME UP TO A STOP LIGHT AND APPLIED THE BRAKES AS USUAL. WHEN IN DID THIS MY ABS KICKED IN AND THE BRAKE PEDAL WENT TO THE FLOOR. AT THIS POINT I HAD NO BRAKES AND LUCKLY THERE WERE NO OTHER CARS IN THE INTERSECTION BECAUSE I BLEW RIGHT THROUGH IT. I THEN PUMPED THE BRAKES FRANTICALY, THEY SLOWLY STARTED TO COME BACK BUT WERE STILL VERY SOFT. THEY EVENTUALLY RETURNED TO NORMAL BUT THIS STILL REOCCURS EVERY TIME MY ABS TURNS ON. DID SOME RESEARCH AND COME TO FIND OUT IT IS A COMMON ISSUE WITH THE ABS HCU. FORD REALLY NEEDS TO ISSUE A RECALL ON THIS. SOMEBODY IS GOING TO GET KILLED, VERY SERIOUS SAFETY ISSUE.

Mileage: 161,261

I AM WRITING ABOUT MY DAUGHTERS CAR.THE CAR WAS OPERATING NORMALLY WHEN SHE HAD TO APPLY THE BRAKES HARD AND THE ABS ENGAGED. THE NEXT TIME SHE APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR. THE CAR WOULD NOT STOP, AND PASSED THROUGH A RED LIGHT INTO THE INTERSECTION. AFTER THAT THE BRAKES SLOWLY SEEMED TO COME BACK TO NORMAL OPERATION. ABOUT 2 MONTHS LATER SHE WAS MAKING A TURN AND HIT SOME ROUGH PAVEMENT AND A POTHOLE, AND FELT THE ABS ENGAGE. ON THE NEXT STOP THE PEDAL AGAIN WENT TO THE FLOOR AND SHE HAD TROUBLE STOPPING THE CAR. THE BRAKES ARE NOW WORKING, BUT NOT NEARLY AS WELL AS THEY USED TO. MY LOCAL MECHANIC SAYS HE HAS SEEN THIS PROBLEM BEFORE ON OTHER FORD FUSIONS AND THAT THE ABS HYDRAULIC CONTROL UNIT IS DEFECTIVE AND NEEDS TO BE REPLACED. HE STATED THAT THE PART AND THE JOB IS VERY EXPENSIVE. AT THIS POINT I DO NOT FEEL SAFE ALLOWING MY DAUGHTER DRIVE.

Mileage: 81,000

CAR IN MOTION AND AN ABS EVENT IS TRIGGERED - BRAKE PEDAL SUDDENLY LOSES PRESSURE AND THE VEHICLE STOPPING DISTANCE INCREASES. I BELIEVE THIS ISSUE IS RELATED TO THE HCU BEGINNING TO FAIL AS SYMPTOMS ARE EXACTLY AS DESCRIBED IN THE FOLLOWING NHTSA INVESTIGATION. INVESTIGATION: PE 16-017 DATE OPENED: 12/20/2016 INVESTIGATOR: STEPHEN MCHENRY REVIEWER: PAUL SIMMONS APPROVER: MICHAEL BROWN SUBJECT: EXTENDED BRAKING DISTANCE THIS HAS HAPPENED MULTIPLE TIMES.

Mileage: 165,000

ONCE ABS KICKS ON, HYDRAULIC CONTROL UNIT MAKES BRAKES SOFT AND DANGEROUS, CANNOT STOP. HAS HAPPENED MULTIPLE TIMES WITH CAR OVER YEARS. I HAVE NOTICE THOUSANDS OF PEOPLE OVER THE INTERNET DESCRIBING SAME INCIDENT. RECALL IMMEDIATELY.

Mileage: 115,000

RECENTLY I HAD DIFFICULTY GETTING MY CAR TO COME TO A FULL STOP. IT TOOK MUCH LONGER TO STOP MY CAR AND MORE EFFORT TO GET IT TO STOP. I HAD TO DEPRESS THE BRAKE PEDAL SIGNIFICANTLY HARDER AT A AN EXTENDED PERIOD OF TIME TO THE POINT PANIC SET IN BECAUSE I FEARED MY CAR WOULD NOT STOP BEFORE IT ENTERED THE INTERSECTION. WHILE BRAKING I DIDN'T HAVE THE USUAL FEEL OF BRAKING EITHER. IT DIDN'T FEEL LIKE THE BRAKES WERE FUNCTIONING. MY CAR KEPT GOING EVEN THOUGH I WAS PRESSING FIRMLY ON THE BRAKES. IT FELT LIKE I COULDN'T PRESS HARD ENOUGH TO GET A RESPONSE FROM MY BRAKES. MY CAR WAS MOVING AT A LOW TO AVERAGE SPEED (MAYBE 30MPH) WHEN THIS OCCURED. IT WAS NOT THE FIRST TIME THIS OCCURED. IT WAS ON A DRY LOCAL ROAD ON A CLEAR DAY, APPROACHING AN INTERSECTION.

Mileage: 80,000

BRAKING FAILURE 3 TIMES FROM AUGUST 2016 - OCTOBER 2017. EACH TIME VEHICLE WAS TRAVELING BETWEEN 30 AND 50 MILES PER HOUR WHEN BRAKE PEDAL WAS PUSHED, AND THEN BRAKE PEDAL 'WENT SOFT' OR 'WENT TO THE FLOOR' ONLY SLOWLY SLOWING THE VEHICLE. EACH TIME CAR WAS SUCCESSFULLY PULLED TO A SAFE STOP. BRAKING RETURNED TO NORMAL AFTER SITTING OVER NIGHT. BRAKES SERVICED AFTER FIRST TWO INCIDENTS. AFTER OCT 2017 INCIDENT PROBLEM WAS DUPLICATED BY SERVICE TECH BY BREAKING QUICKLY AND TURNING WHEEL ON FREEWAY OFF RAMP, I DON'T KNOW HOW FAST THEY WERE TRAVELING. HAVE BEEN TOLD THAT PROBLEM IS ABS PUMP.

Mileage: 75,000

HYDRAULIC CONTROL UNIT HAS OR IS FAILING, CAUSING LOSS OF BRAKE FLUID PRESSURE AND INCREASED COMPRESSION OF BRAKE PEDAL TO STOP CAR. EVENT HAPPENS WHEN CAR IS IN MOTION. IF A VALVE IN THE HCU IS STUCK OPEN OR CLOSED, BRAKE FLUID IS NOT MOVING THROUGH SYSTEM PROPERLY, AND THIS COULD CAUSE LOSS OF BRAKING POWER OR THE ABILITY TO STOP AT ALL.

Mileage: 89,250

AFTER ABS ENGAGES, THE BRAKE PEDAL GOES SPONGY, BRAKE PEDAL GOES TO THE FLOOR WHILE BREAKING. THIS HAS HAPPENED ON QUITE A FEW OCCURRENCES. I FEEL LIKE THIS IS A DANGEROUS SITUATION WHILE DRIVING AT HIGHWAY SPEEDS AS YOU MAY HAVE TO BREAK SUDDENLY.

Mileage: 75,000

WHILE DRIVING ON A HIGHWAY GOING APPROXIMATELY 70 MPH, I TOOK EVASIVE ACTION TO AVOID A DEER IN THE ROADWAY. I VEERED RIGHT AND HIT THE BRAKES. INITIALLY I FELT THE ABS ENGAGE AND FELT, THROUGH THE BRAKE PEDAL, A SERIES OF THUDS. AFTER ABOUT A SECOND THE BRAKE SYSTEM FAILED ALMOST COMPLETELY AND THE VEHICLE CONTINUED TO MOVE DESPITE THE BRAKE PEDAL BEING ALL THE WAY TO THE FLOOR.

Mileage: 101,000

"TAKATA RECALL" I RECEIVED THE NOTICE TO HAVE MY AIRBAGS REPLACED & BOLTON FORD HAS NOT RESPONDED. MY DRIVER DOOR WILL NOT OPEN FROM THE INSIDE OF THE VEHICLE & MY BRAKES NEED ME TO GO ALL THE WAY TO THE FLOOR BEFORE THE BRAKES STOP THE CAR. CAR WAS STATIONERY WHEN DRIVER DOOR WOULD NOT OPEN & DRIVING COMING TO A STOP WHEN BRAKES NEED PUSHING TO THE FLOOR TO WORK PROPERLY.

Mileage: 165,711

TAKATA RECALL, MY BRAKES FAILED MY DAUGHTER AND ME SEVERAL TIMES I HAD THE BRAKES REPLACE THINKING THAT WAS THE PROBLEM BUT ON 11/07 /17 I WAS EXISTING OFF THE FREEWAY COMING TO THE RED LIGHT WITH THE BLESSINGS OF THE LORD THE LIGHT WAS YELLOW I BRAKED IT WOULDN'T STOP THE PERSON ON MY LEFT WAITING FOR THE LIGHT TO TURN GREEN NOTICE I COULDN'T STOP THEY WAITED UNTIL I MADE MY LEFT TURN THAT WAS SCARY PLEASE TELL ME WHAT I SHOULD DO TO SOLVE THIS PROBLEM. [XXX] PLEASE DON'T WAIT UNTIL I HAVE AN ACCIDENT I WOULD LOOSE MY BRAKES AND THEY WILL GO ALL THE WAY TO THE FLOOR PUMPING THEM DIDN'T HELP SO I WOULD DRIVE IN THE FAR RIGHT LANE WHEN APPROACHING A LIGHT OR A CAR I WOULD START PUMPING AND PRAY ALL THE WAY TO MY DESTINATION CITY STREET AND HIGHWAYS BEEN BLESSED SO FAR. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 109

CONTINUALLY NOTICED THAT INCREASED PRESSURE WAS NEEDED TO OPERATE VEHICLE BRAKES. AFTER INCIDENT WHERE ABS SYSTEM WAS REQUIRED AT HIGHWAY SPEEDS TO AVOID COLLISION, THE BRAKING SEEMED TO DETERIORATE. AFTER SEVERAL VISITS TO LOCAL MECHANIC, AND RESEARCH BY LOCAL MECHANIC, IT WAS FOUND THAT AIR WAS FOUND IN THE ABS HYDRAULIC MOTOR, DEGRADING PERFORMANCE OF THE ABS BRAKING SYSTEM. MECHANIC WAS ABLE TO BLEED THE AIR FROM THE LINES, BUT ADVISED THAT THIS WOULD EVENTUALLY OCCUR AGAIN, AND MAY REQUIRE A NEW ABS HYDRAULIC MOTOR. (MECHANIC ADVISED THAT A NEW MOTOR WOULD HAVE THE SAME ISSUE.)

Mileage: 97,000

TWO TIMES IN THREE MONTHS - AFTER ABS EVENT, THE BRAKES GO ALL THE WAY TO THE FLOOR. STOPPING AT HIGH SPEEDS WITH SUCH LITTLE GRAB IN THE BRAKES MAKES TRAVEL EXTREMELY DANGEROUS. I BELEIVE IT IS THE COMMON HCU PROBLEM... ACTUALLY IM CERTAIN. FORD SHOULD ISSUE A RECALL FOR THIS. IM SURE THERE IS A LOT MORE PEOPLE WHO HAVENT REPORTED.

Mileage: 102,000

THE ABS SYSTEM WILL ENGAGE AND THE BRAKE PEDAL WILL GO TO THE FLOOR WITH NO PRESSURE AND VERY LITTLE BRAKING WHEN GOING OVER RAILROAD TRACKS. THIS HAS HAPPENED AT LEAST 3 TIMES IN THE PAST 2 MONTHS AND IT DOESN'T MATTER WHETHER YOU ARE USING THE BRAKES OR NOT WHEN GOING OVER THE TRACKS. THE BRAKE PEDAL WILL NOT RESET UNTIL THE CAR HAS BEEN STOPPED, TURNED OFF AND RESTARTED THE NEXT DAY.

Mileage: 100,003

I WAS DRIVING TO WORK, AND HIT A ROUGH PATCH OF GRAVEL. THE ABS SYSTEM ENGAGED, AND MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE SOFT AND TOTALLY UNRESPONSIVE. FORTUNATELY, I DRIVE A MANUAL, SO I DOWNSHIFTED AND USED THE EMERGENCY BRAKE TO COME TO A STOP. IF THERE WOULD HAVE BEEN A NEED TO SUDDENLY STOP, I WOULD HAVE CERTAINLY HIT THE CAR OBJECT IN FRONT OF ME. THE BRAKES HAVE BEEN SPONGY SINCE THIS INCIDENT.

Mileage: 141,000

WHEN ABS BRAKES ENGAGE THEY MALFUNCTION AND MY BRAKE PEDAL GOES SOFT. IT TAKES UNTIL THE PEDAL IS TO THE FLOOR TO BRAKE. IT HAPPENS EVERY TIME THE ABS NEEDS TO ENGAGE. THIS HAS BEEN HAPPENING FOR ABOUT 2 YEARS OFF AND ON. NOW THE ABS SYSTEM IS COMPLETELY BROKEN AND THE CAR IS UNABLE TO BE DRIVEN UNTIL THE FULL ABS SYSTEM IS REPLACED.

Mileage: 101,000

THIS IS MY SECOND OCCURRENCE OF A PREVIOUSLY REPORTED PROBLEM. ON 9/26/2017, AFTER APPLYING BRAKES WHILE DRIVING OVER A SPEED BUMP ON A CITY STREET, MY BRAKES GOT EXTREMELY SOFT, GOING ALL THEY WAY TO THE FLOOR BEFORE SLOWLY STOPPING THE CAR. IF II WAS TRAVELING FASTER AND THIS HAPPENED, THE CAR LIKELY WOULD NOT STOP QUICKLY. THE SPONGINESS CONTINUED FOR SEVERAL HOURS OF DRIVING BEFORE RETURNING TO NORMAL. INDEPENDENT BRAKE MECHANICS AGAIN COULD NOT IDENTIFY THE CAUSE OF THIS SECOND OCCURANCE IN 6 MONTHS. IT SEEMS THIS PROBLEM IS COMMON AND COULD LEAD TO ACCIDENTS WITH INJURY OR DEATH. FORD MUST FIX OR AT LEAST IDENTIFY THE SOURCE OF THE PROBLEM!

Mileage: 140,000

TAKATA RECALL AIR BAGS STILL HAVE NOT BEEN FIXED DUE TO LACK OF REPLACEMENT PARTS. ABS BRAKING SYSTEM, BRAKE PEDAL GOES SOFT AFTER HARD BREAKING AND TURNING, CAR CONTINUES TO ROLL WITH VERY LITTLE STOPPING POWER. ONCE CAR WAS SHUT OFF AND TURNED ON AGAIN PEDAL CAME BACK AND STOPPING POWER CAME BACK TO NORMAL. THE VEHICLE WAS IN MOTION ON A CITY STREET IN A DRIZZLING RAIN AND SWERVED TO AVOID A CAR THAT ATTEMPTED TO TURN IN FRONT OF ME, I HIT THE BREAKS AND SWERVED TO AVOID AN ACCIDENT, THEN WHEN APPROACHING A LIGHT APPROX. 3 BLOCKS AWAY, THE PEDAL WENT SOFT AND I COASTED TO A STOP. THIS CONTINUED FOR THE REST OF THE RIDE APPROX. 2 MILES. I REACHED THE DESTINATION AND SHUT THE CAR OFF, WHEN I CAME BACK TO THE CAR I STARTED IT AND THE BREAKS WORKED FINE FOR STOPPING FROM THAT POINT ON TO MY HOME. I HAD TO RIDE THE BREAK PEDAL FOR QUITE A DISTANCE BEFORE STOPPING WHEN THE PEDAL WENT SOFT. THERE WAS NO ACCIDENT HOWEVER IT WAS A VERY TENSE DRIVE NOT KNOWING IF I WOULD BE ABLE TO STOP MY VEHICLE AND HOPING THAT NOBODY WOULD CUT ME OFF AND I WOULD NEED TO STOP QUICKLY BECAUSE THAT WAS NOT GOING TO HAPPEN. I NOTICED THERE ARE MANY COMPLAINTS REGARDING THIS AND I FEEL THAT FORD SHOULD BE RECALLING AND REPLACING THE PARTS NECESSARY AT NO COST TO THE VEHICLE OWNER. ACCORDING TO A FORD TECH IT IS THE ABS CONTROL VALVE, AND IT IS A COSTLY REPAIR.

Mileage: 73,500

SEVERAL TIMES OVER THE COURSE OF SEVERAL YEARS, AFTER THE ABS HAS ENGAGED WHILE DRIVING, THE BRAKE PEDAL GOES "SOFT" AND HAS TO BE DEPRESSED ALL OR NEARLY ALL OF THE WAY TO THE FLOOR IN ORDER FOR THE VEHICLE TO STOP. USUALLY, THE BRAKE PEDAL STAYS "SOFT" FOR SEVERAL HOURS, THEN RETURNS TO NORMAL THE SAME DAY. IN THE PAST, I HAVE TAKEN IT IN TO THE DEALER, AND THEY HAVE STATED THAT THEY COULDN'T REPLICATE THE PROBLEM SO THEY COULDN'T FIX IT. THE LAST TIME THIS HAPPENED WAS ON SEPTEMBER 29, 2017. AFTER SEVERAL DAYS, THE BRAKES STILL HADN'T RETURNED TO NORMAL, SO I TOOK IT IN TO THE DEALER (DEWEY FORD IN ANKENY, IOWA). THEY STATED THAT THE HYDRAULIC CONTROL UNIT HAD TO BE REPLACED. WITH PARTS AND LABOR, THE REPAIR BILL CAME TO $1,318.06, BEFORE TAXES.

Mileage: 117,000

"HYDRAULIC CONTROL UNIT (HCU)" I WAS DRIVING HOME ONE MORNING FOLLOWING A TRUCK ON A TWO LANE ROAD AT 60MPH WHEN A PIECE OF FURNITURE FELL OFF THE TRUCK. I BRAKED AND SWERVED TO THE EDGE OF THE ROAD TO MISS THE CHAIR AND MY ABS CAME ON. I IMMEDIATELY FELT ILIKE I COULDN'T STOP AND THE ABS WAS NOT HELPING. I FINALLY STOPPED AND WAS ABLE TO AVOID A COLLISION. LATER AT THE NEXT STOP LIGHT MY BRAKES WERE VERY SOFT AND BARELY WORKED. (PEDAL TO THE FLOOR) I BELIEVE THE HCU MALFUNCTIONED.

Mileage: 89,314

WHEN DRIVING OVER UNEVEN OR WET ROADS ANTILOCK BRAKES MALFUNCTION, CAUSING BRAKE PEDAL TO GO SOFT. THIS INCREASES THE DISTANCE IT TAKES TO STOP. I HAVE HAD TO PULL OF THE ROAD OR MOVE TO ANOTHER LANE TO AVOID COLLISION. AFTER STOPPING AND PUMPING THE BRAKE OR SHIFTING FROM PARK BACK INTO DRIVE BRAKE PEDAL RESUMES NORMAL TENSION. CARS SENSORS SHOW NO BRAKE ISSUE. MY MECHANIC RAN A BRAKE CHECK THROUGH THE COMPUTER, NO ABNORMALITIES SHOWED UP. I HAVE NOTICED THE ANTILOCK BRAKE MALFUNCTION ON CITY STREETS DRIVING STRAIGHT AND WHILE MAKING TURNS. I HAVE NOT TESTED THE ANTILOCK BRAKE ON THE HIGHWAY.

Mileage: 106,235

YESTERDAY WE SLOWLY DROVE OVER A COUPLE OF VERY ROUGH PAVEMENT GROOVES - THE KIND YOU DRIVE OVER TO WARN YOU TO SLOW DOWN FOR A RAILROAD CROSSING OR STOP SIGN. THESE WERE SEVERE GROOVES AND REALLY RATTLED THE CAR - BTW THEY WERE AT DEVILS TOWER NATIONAL MONUMENT IN WYOMING. DON'T SEE ANY NEED FOR THEM EITHER. THE NEXT TIME I APPLIED THE BRAKES THE PEDAL WAS VERY SOFT AND STAYED THAT WAY; THE CAR IS NOW UNSAFE TO DRIVE. IN RESEARCHING THIS ONLINE I SEE THIS IS A KNOWN ISSUE ON FORD FUSIONS AND MERCURY MILAN MODELS. A DEFECT IN THE CARS' ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT IS SUSPECTED TO BE THE PROBLEM. MANY DRIVERS HAVE LODGED COMPLAINTS THAT AFTER AN ABS-ASSISTED BRAKING MANEUVER ' ON A ROUGH SURFACE OR OTHER IRREGULARITY IN THE ROAD, FOR EXAMPLE ' THE BRAKE PEDAL WAS OBSERVED TO "GO SOFT," REQUIRING EXTRAORDINARY PRESSURE TO ACTIVATE THE BRAKES THE NHTSA REPORTED AN INVESTIGATION ON THIS ON 12/27/2016. PLEASE RAMP UP YOUR INVESTIGATION IN THIS MATTER AND REQUIRE FORD TO REPLACE THESE DEFECTIVE ABS MODULES OR ANY OTHER COMPONENT RESULTING IN SUDDEN BRAKE LOSS.

Mileage: 170,000

ON TWO OCCASIONS IN THE LAST TWO MONTHS I HAVE ATTEMPTED TO STOP MY VEHICLE AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME I WAS ABLE TO PUMP THE BRAKE PEDAL AND GET ENOUGH PRESSURE TO STOP MY VEHICLE. THE SECOND TIME I WAS NOT ABLE TO GET ANY PRESSURE BACK BY PUMPING THE BRAKE PEDAL. AFTER TURNING THE CAR OFF EACH TIME THE PEDAL WAS BACK TO NORMAL THIS MAKES IT VERY DIFFICULT TO HAVE IT DIAGNOSED. I HAVE READ A LOT OF OTHER COMPLAINTS FOR THE SAME THING ON THE FORD FUSIONS I THINK FORD SHOULD TAKE THESE VERY SERIOUS BEFORE SOMEONE WREAKS OR DIES BECAUSE OF THIS ISSUE. I AVOIDED AN ACCIDENT ONLY BY GOING INTO ANOTHER LANE WHICH ISN'T ALWAYS POSSIBLE.

Mileage: 76,500

WHILE DRIVING MY 2009 FORD FUSION AT 25 MPH, I CAME UPON STOPPED TRAFFIC. THE ROAD WAS WET AND A LITTLE UNEVEN AS I WAS CROSSING A SHORT OVERPASS BUT THERE WAS PLENTY OF STOPPING DISTANCE. THE ABS ACTIVATED. I HELD THE BRAKE PEDAL TO THE FLOOR BUT THE BRAKES DID VERY LITTLE TO SLOW THE CAR UNTIL THE CAR RAN INTO THE STOPPED TRAFFIC. AT 25 MPH, THERE WAS NO CONCERN THAT THE CAR WOULD NOT STOP IN TIME EVEN WITH THE ABS ACTIVATED, BUT IT DID NOT. THERE WAS NO SKIDDING OR SLIDING OF THE TIRES. I BELIEVE THAT THE ABS MODULE JUST DID NOT APPLY ENOUGH PRESSURE TO THE BRAKE LINES. I THINK THIS FALLS UNDER PE 16-017.

Mileage: 92,500

BRAKE PEDAL DROPS TO FLOOR AFTER HITTING A POTHOLE WHILE VEHICLE IS IN MOTION. NO BRAKE WARNING ON. THIS HAPPENED WHILE ATTEMPTING TO BRAKE INTO A RIGHT TURN ON A CITY STREET AT LESS THAN 10 MPH. NOW BRAKES ARE VERY SOFT AND HAVE TO PRESS TO THE FLOOR TO STOP. I HAD THE BRAKES BLED ONCE AND THE ISSUE SEEMED TO BE FIXED. THE NEXT BUMP WHILE BRAKES WERE PRESSED CAUSED THE SAME ISSUE. I BELIEVE THE HYDRAULIC CONTROL MODULE IS STUCK OPEN AFTER THE ABS ENGAGED.

Mileage: 60,000

ON 3 OCCASIONS MY ANTI-LOCK BRAKE SYSTEM SEEMED TO ENGAGE AND FAIL CAUSING THE ENTIRE BRAKE SYSTEM ITSELF TO FAIL. ONE OCCASION WAS BRAKING OVER A SLICK SURFACE IN A CITY STREET, MY ANTI-LOCK BRAKES ATTEMPTED TO ENGAGE AND THE PEDAL THEN WENT STRAIGHT TO THE FLOOR AND MY VEHICLE HARDLY SLOWED DOWN EVEN 5 MPH. ON TWO OTHER OCCASIONS GOING OVER UNEVEN SURFACES, ONE A HIGH WAY EXIT RAMP, THE OTHER A CITY STREET UNDER CONSTRUCTION. I ATTEMPTED TO BRAKE SO MY SUSPENSION SYSTEM WOULD TAKE LESS OF AN IMPACT, AND BECAUSE OF THE OBJECT I WAS GOING OVER MY ANTI-LOCK BRAKES ENGAGED AND FAILED. ON BOTH OCCASIONS THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND THE VEHICLE HARDLY SLOWS AT ALL. EACH TIME THIS HAPPENS THE BRAKE PEDAL WILL NOT RECOVER FOR APPROXIMATELY 2-3 WEEKS. BY THIS I MEAN THAT I MUST DEPRESS THE BRAKE PEDAL ABOUT 80% BEFORE THE BRAKES WILL ACTUALLY ENGAGE. AFTER THE 2-3 WEEK PERIOD THE BRAKES SEEM TO GO BACK TO NORMAL ON THEIR OWN. ON ALL THREE OCCASIONS MY BRAKE PADS WERE AT LEAST 80% AND THE BRAKE FLUID WAS FULL.

Mileage: 105,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (BOYD BROTHERS FORD, OXFORD, NC, 877-658-0824), BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL BACK. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 72,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 72,700

WHILE TRAVELING AT APPROXIMATELY 20 MPH ON A GENERALLY STRAIGHT, LEVEL AND DRY PAVED CITY STREET. , I WAS APPLYING THE BRAKES TO GRADUALLY STOP THE VEHICLE APPROACHING A STOPLIGHT. MY RIGHT FRONT TIRE ENTERED A POTHOLE AND I FELT THE ABS ACTIVATE, I RELEASED THE BRAKE, AND THE ABS QUICKLY DEACTIVATED. I THEN PUSHED THE BRAKE PEDAL TO COMPLETE THE STOP, BUT THE PEDAL WENT TO THE FLOOR AND I PUMPED THE BRAKE TO COMPLETE THE STOP. THE ISSUE PERSISTED FROM THAT POINT ON (DRIVING TWO MILES BEFORE PARKING). AFTER PARKING OVERNIGHT THE ISSUE REMAINS, THE CAR WILL STOP BUT THE PEDAL IS SOFT AND NEEDS TO BE PUMPED.

Mileage: 135,860

AFTER THE ABS IS ACTIVATED THE BRAKE PEDAL GOES TO THE FLOOR. HAS HAPPENED MULTIPLE TIMES AND THE ONLY WAY I CAN GET BRAKE PRESSURE IS TO GET THE ABS TO ACTIVATE BY SLAMMING ON THE BRAKES. I HAVE HAD TO ACTIVATE THE ABS UP TO 6 TIMES TO GET PRESSURE BACK. VERY SCARY THE FIRST TIME IT HAPPENS.

Mileage: 90,000

LOSS OF BRAKING AFTER ABS EVENT. I WAS DRIVING DOWN THE ROAD AND I HAD TO MAKE A SUDDEN STOP TO AVOID HITTING ANOTHER VEHICLE. THE ABS SYSTEM ACTIVATED AND THEN THE BRAKES BECAME SPONGY AFTERWARDS. FROM THEN ON, EVEN THE REGULAR BRAKES WERE SPONGY AND WOULD NOT BUILD UP PRESSURE AFTER PUMPING MANUALLY. I CHECKED ON THE INTERNET AND THERE ARE YOUTUBE VIDEOS ON THE SUBJECT AND THERE ARE WEBSITES WITH THIS COMPLAINT. SEEMS TO BE WIDESPREAD. THERE IS ALSO A NHTSA DOCUMENT (ODI RESUME PE 16-017) ON THE SUBJECT. I TALKED TO A FORD DEALER, AND HE SAID THAT TO REPLACE THE HYDRAULIC CONTROL UNIT (HCU) WOULD COST ABOUT $2000. FORD HAS NOT ISSUED A TECHNICAL SERVICE BULLETIN (TSB) OR A RECALL FOR THIS PROBLEM, SO THEY WON'T PAY FOR THE REPAIR. THE REGULAR BRAKES SHOULD WORK EVEN IN THE EVENT OF AN ABS SYSTEM FAILURE, BUT THIS IS NOT HAPPENING; THUS I CANNOT RELY ON MY BRAKES UNLESS THE ABS IS DISABLED. MAYBE I SHOULD PULL THE ABS FUSE.

Mileage: 108,200

HAVE HAD 2 INCIDENTS OF ABS ENGAGEMENT FOLLOWED BY LOSS OF BRAKES, WHERE PEDAL WENT DOWN TO THE FLOOR. FIRST TIME WAS IN FEBRUARY OF THIS YEAR. ROAD CONDITIONS WERE SLICK AND THE CAR SLID SLIGHTLY. ABS WAS ACTIVATED AND THEN THERE WAS LOSS OF BRAKES. HAD THE CAR TOWED TO A LOCAL MECHANIC AND THE WHOLE BRAKE SYSTEM WAS INSPECTED. ALL THAT WAS FOUND WAS SOME AIR IN THE LINES AND BRAKE PRESSURE CAME BACK. ROTORS, PADS, CALIPERS, MASTER CYLINDER WERE FINE. SECOND INCIDENT HAPPENED AUGUST 5TH WHILE GOING ON VACATION. WAS ABOUT AN HOUR FROM HOME WHEN I SLOWED DOWN TO GO THROUGH A TOLL BOOTH. ROAD WAS WET AND I HIT A SLIGHT BUMP GOING THROUGH THE TOLL. AFTER I GOT THROUGH THE TOLL, BRAKE PEDAL SUNK TO THE FLOOR! I THEN EXITED THE TURNPIKE AND HEADED BACK HOME AND DROVE IT BACK AN HOUR WITH NO BRAKE PRESSURE. FORTUNATELY IT WAS EARLY MORNING AND TRAFFIC WASN'T HEAVY. I GOT HOME, SWITCHED ALL OF THE LUGGAGE INTO MY OTHER CAR AND I CALLED A FRIEND WHO WORKS ON CARS AND HE SAID I COULD DROP IT OFF AND HE WOULD LOOK AT IT WHILE WE WERE ON VACATION. WHILE HE HAD IT, THE BRAKE PRESSURE CAME BACK. BUT AGAIN ENTIRE BRAKING SYSTEM WAS INSPECTED AND NOTHING WRONG WAS FOUND. THERE HAS TO BE A GLITCH IN THE ABS. THE FIRST FIVE YEARS I HAD THE CAR, NOTHING LIKE THIS EVER HAPPENED. OTHER ON LINE POSTINGS I'VE READ DESCRIBE SIMILAR SITUATIONS HAPPENING WHEN THE VEHICLE HAS 60,000 OR MORE MILES ON IT. MY VEHICLE IS AT 60,000. FORD NEEDS TO LOOK INTO THIS! DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR KILLED BEFORE THEY TAKE ANY ACTION?

Mileage: 59,800

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 20 MPH, THE ABS MALFUNCTIONED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE BRAKE PEDAL EXTENDED APPROXIMATELY 3/4 OF THE WAY DOWN. THE VEHICLE LUNGED FORWARD AS IF THE CONTACT HAD COME TO AN EMERGENCY STOP, BUT ONLY MINIMAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE MALFUNCTION WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Mileage: 124,000

WHEN I DRIVE IN THE RAIN OR WHEN I HIT A POT HOLE, MY ABS WILL KICK IN AND I LOSE ANY TYPE OF BREAKING ON MY CAR. THE BREAK PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. IT DOES NOT MATTER IF IM ON THE HIGHWAY OR THE STREET, AS SOON AS THE ABS KICKS IN I LOSE THE BREAK PEDAL. THIS IS VERY DANGEROUS FOR ME AND MY SON.

Mileage: 82,826

VEHICLE BRAKES GET SPONGY AND LOSE POWER WHILE HAVING FOOT ON BRAKE AND GOING OVER MINOR BUMPS IN THE ROAD..MANY TIMES BRAKE PEDAL WILL GO TO THE FLOOR AFTER HITTING BUMPS..THIS HAS HAPPENED MORE THAN ONCE AND HAS OCCURRED AT VARIOUS SPEEDS...SEEMS TO HAVE STARTED AT ABOUT 85,000 MILES AND ABOVE..I FEEL THEY ARE WAITING FOR SOMEONE TO GET SERIOUSLY INJURED BEFORE THEY LOOK INTO IT.

Mileage: 97,000

THERE IS A MALFUNCTION WITH THE HYDROLIC CONTROL UNIT ANTI BRAKE SYSTEM. THE BRAKES ONLY WORK IF YOU PRESS THE PEDAL COMPLETELY TO THE FLOOR. THE BRAKES DO NOT WORK WHEN PRESSED REGULARLY, THEY MUST BE PRESSED DOWN TO THE FLOOR. THIS CAUSES THE CAR TO NOT STOP WHEN YOU NEED IT TO, RESULTING IN INSTANCES WHERE ONE MIGHT GET INJURED IF NOT FIXED.

Mileage: 129,000

BRAKE PEDAL DROPS TO FLOOR AFTER HITTING A POTHOLE WHILE VEHICLE IS IN MOTION. NO BRAKE WARNING ILLUMINATED. THIS OCCURRED WHILE ATTEMPTING TO BRAKE AT AN INTERSECTION.

Mileage: 120,000

BRAKE PEDAL WENT SOFT AFTER ABS WAS ENGAGED. NOW THEY GO SOFT AND ALMOST DOESN'T STOP AND TAKES TWICE THE DISTANCE TO STOP ESPECIALLY AFTER THE ABS ENGAGES BECAUSE OF BRAKING ON WET SURFACE OR BUMPY/ROUGH SURFACE. THIS IS SCARY AND I WOULD LIKE TO GET THIS FIXED BUT IF THERE IS A RECALL I WOULD LIKE TO WAIT UNTIL THE RECALL IS INITIATED. STARTED HAPPENING A FEW YEARS AGO BUT I'VE JUST MANAGED WITH IT SINCE.

Mileage: 120,000

BRAKES GO SOFT AFTER BREAKING OVER IRREGULAR SURFACE. PAID FORD DEALERSHIP 1400 DOLLARS TO REPAIR. BRAKES CONTINUE TO GO SOFT OVER IRREGULAR SURFACES.

Mileage: 85,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DELAYED IN RESPONDING. THE VEHICLE WAS TAKEN TO RODEO FORD 13680 W TEST DR, GOODYEAR, AZ 85338 WHERE THE CONTACT COULD NOT REMEMBER THE DIAGNOSIS OR REPAIRS. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO RODEO FORD WHERE IT WAS DIAGNOSED THAT ECU AND HYDRAULIC CONTROL UNIT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, ADVISED THE CONTACT TO CONTINUE TO WORK WITH THE DEALER, AND TRANSFERRED THE CONTACT DIRECTLY TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

ABS SYSTEM BYPASS STICKS WHEN ENGAUGED WHICH CAUSES BRAKE PEDAL TO GO TO FLOOR AFTER USE. HAPPENS ALOT IN WINTER ON ICE.

Mileage: 95,000

AFTER ABS ENGAGED, LOSS OF BRAKE FEEL AND AN INCREASE IN STOPPING DISTANCE. THE TOP INCH OF PEDAL TRAVEL FELT NORMAL FOLLOWED BY SEVERAL INCHES OF NO BRAKE "FEEL" UNTIL NEAR THE BOTTOM OF PEDAL TRAVEL WHERE BRAKING RESUMED. THIS OCCURS ONLY AFTER THE ABS ENGAGES AND LASTS FOR SEVERAL MINUTES TO SEVERAL DAYS AFTER. BRAKE LOSS RESULTED IN A NEAR COLLISION. ABS ENGAGING AFTER EVENT IS NOT AS EFFECTIVE AS INITIAL ABS EVENT RESULTING IN INCREASED STOPPING DISTANCE WHILE ABS IS ENGAGING. THIS HAS OCCURED MULTIPLE TIMES WITH THE MOST RECENT EVENT HAPPENING ON 7/13/2017. ISSUE USUALLY RESOLVES A DAY OR TWO AFTER OCCURIMG BUT WILL REOCCUR IF ABS IS ENGAGED AGAIN.

Mileage: 115,000

DURING ROUTINE BRAKING EVENT FROM APPROX. 25 MPH, THE ABS SYSTEM UNEXPECTEDLY AND UNNECESSARILY ENGAGED. UPON ABS ACTIVATION THE BRAKE PEDAL LOST ALL PRESSURE AND SANK TO THE FLOOR AND ALL BRAKING POWER WAS LOST. BRAKING POWER WAS EVENTUALLY REGAINED AFTER REPEATED PUMPING OF THE BRAKE PEDAL BUT STOPPING DISTANCE EXTENDED WELL BEYOND NORMAL EVEN WITH BRAKE PEDAL PUSHED TO THE FLOOR. I BELIEVE THIS TO BE RELATED TO NHTSA # PE16017

Mileage: 123,500

WHEN DRIVING ON WET OR SLIPPERY SURFACE AND NEED TO BRAKE THE BRAKES LOCK UP AND DON'T UNLOCK UNTIL CAR COMES TO A COMPLETE STOP. MY SPEED IS NOT REALLY A FACTOR IT HAS SCARED THE SH*T OUT OF ME AND I WON'T LET MY WIFE OR KIDS DRIVE MY CAR WHEN THESE CONDITIONS ARE PRESENT. I'VE HAD A MECHANIC LOOK AT IT AND HE CAN'T FIGURE IT OUT.

Mileage: 115,000

ABS HYDRAULIC CONTROL UNIT FAILURE....UPON BRAKING WHILE HITTING A POTHOLE, THE ABS KICKS ON, AND THE BRAKE PEDAL GOES MUSHY ALMOST TO FLOOR AND CAR DOESN'T STOP, ONLY HAPPENS AFTER ABS HAS BEEN ACTIVATED. OPERATES NORMAL AT ALL OTHER TIMES. FORD KNOWS ABOUT THIS PROBLEM AND REFUSES TO RECALL OR PAY FOR THE FIX, CLEARLY NOT ENOUGH PEOPLE HAVE BEEN INJURED OR KILLED YET. UNRELIABLE BRAKING IS A BIG PROBLEM!!!

Mileage: 160,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES WHILE DRIVING 60 MPH OR MORE, THE BRAKES MALFUNCTIONED. THE CONTACT WOULD HAVE TO ALLOW FOR A SIGNIFICANT DECREASE IN SPEED DUE TO THE EXCESSIVE DISTANCE NEEDED BEFORE THE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP. THE FAILURE ALSO OCCURRED WHENEVER THE ROAD CONDITIONS WERE UNEVEN OR UNSTABLE. THE CONTACT TOOK THE VEHICLE TO THE BRIARWOOD FORD DEALER WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THERE WAS NO RECALL. THE DEALER REPLACED THE REAR AND FRONT BRAKES, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HCU FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHEN MY ABS SYSTEM IS ACTIVATED MY BRAKE PEDAL GOES TO THE FLOOR AND THE IT TAKES AN EXTENED PERIOD OF TIME TO RECOVER

Mileage: 88,000

BRAKE PEDAL GOES STRAIGHT TO FLOOR - NO BRAKES!!! JUST REPLACED ALL DISCS, ROTORS, CALIPERS LESS THAN 1 YEAR AGO. GOOGLE FORUMS AND YOU TUBE VIDEOS REFLECT THIS IS A COMMON PROBLEM THAT SEEMS TO OCCUR IN THESE VEHICLES WITH ABS PUMP AFTER ABS ACTIVATES. PLEASE PLEASE PLEASE PLEASE PLEASE HOLD FORD RESPONSIBLE FOR THIS SAFETY DEFECT!!!!! THESE ARE GENERALLY GOOD RELIABLE CARS AND HAVE A LOT OF LIFE TO THEM. IT'S A SHAME THAT THEY WON'T JUST STEP UP AND DO THE RIGHT THING IN THIS SITUATION. TOO MANY COMPLAINTS TO BE JUSTIFIABLY IGNORED.

Mileage: 189,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING LESS THAN 35 MPH, THE VEHICLE EXPERIENCED A LOSS OF BRAKE FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER IN KNOXVILLE, NC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

I HAVE EXPERIENCE A SOFT BRAKE PEDAL DURING/AFTER GOING OVER A BUMP, AND ITS OCCURS RANDOMLY AND HAS HAPPEN TO ME A FEW TIMES. I HAVE HAD NUMEROUS COMPONENTS REPLACED AND EVEN AFTER TAKING TO THE DEALER AND HAVING THE BRAKE LINE GO THROUGH A BLEEDING THE ISSUE DID NOT RESOLVE. IT IS VERY CLEAR IN A YOUTUBE HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 VIDEO ONLINE THAT THE ISSUE IS THE HCU AND DESPITE MY EFFORTS IN DIRECTING ATTENTION TO THIS VIDEO AND FINDINGS, I HAVE BEEN CONSTANTLY INSTRUCTED TO OPEN A COMPLAINT. I FINALLY LET THE DEALER DO EXTENSIVE EXAMINATION AND REPLACING ULTIMATELY FOR THEM TO REPLACE THE HCU AND CORRECT THE PROBLEM. COMPONENTS THAT HAVE SIMILAR SYMPTOMS ARE MASTER CYLINDER AND BOOSTER CAUSING LOSS OF PRESSURE IN THE PEDAL. THESE ARE NOT THE ISSUE... I HAVE ALSO HAD AN ACCIDENT WHERE A PERSON RAN THE RED LIGHT AND I DID NOT HAVE PEDAL TO COME TO A SUDDEN STOP. THIS NEED TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.

Mileage: 57,000

ON APRIL 13 AT 8:25 A.M. MY SON WAS LEAVING TO DRIVE OVER TO THE COMMUNITY COLLEGE FOR CLASS. AS HE LEFT THE SUBDIVISION AND APPROACHED THE STOP SIGN AT THE MAIN ROAD, HE APPLIED THE BRAKES TO STOP. THE BRAKES WORKED FINE UNTIL JUST BEFORE THE STOP SIGN WHEN HE HIT A POT HOLE. THE BRAKES IMMEDIATELY WENT SOFT SO THAT HE HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR TO GET ANY STOPPING POWER AT ALL. THANKFULLY HE WAS ONLY GOING 3-5 MPH WHEN THE BRAKES FAILED. HE THREW THE TRANSMISSION INTO "PARK" (IT WAS GOING SLOW ENOUGH THAT IT HELD) AND WAS ABLE TO STOP BEFORE ROLLING OUT INTO TRAFFIC ON THE MAIN ROAD. THE WEATHER WAS CLEAR AND THE ASPHALT PAVEMENT WAS DRY. HE TURNED THE VEHICLE AROUND AND DROVE IT HOME. I TESTED THE VEHICLE AND WE WERE EVENTUALLY ABLE TO RESTORE BRAKING ACTION BY TURNING THE ENGINE OFF AND ON REPEATEDLY AND PUMPING THE BRAKES WHILE THE ENGINE WAS RUNNING. THIS IS THE THIRD SIMILAR BRAKING FAILURE WE HAVE HAD WITH THIS VEHICLE IN THE LAST SIX MONTHS. EACH INCIDENT HAS OCCURRED WITHOUT WARNING. WE HAVE HAD THE VEHICLE INSPECTED AT THE LOCAL FORD DEALER. THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. THE BRAKES SEEM TO WORK PERFECTLY ALL THE TIME...EXCEPT WHEN THEY DON'T WORK AT ALL! THIS IS REALLY SCARY AND FRUSTRATING. I SURE HOPE FORD WILL DO SOMETHING ABOUT THIS KNOWN ISSUE.

Mileage: 86,000

ON MAY 19 MY SON WAS RETURNING FROM THE GYM. HE WAS TRAVELLING ON THE MAIN ROAD IN OUR AREA (SPEED LIMIT 55 MPH). AS HE APPROACHED A TRAFFIC LIGHT HE BEGAN TO SLOW DOWN. HE HAD SLOWED TO APPROXIMATELY 25 MPH AND THE BRAKES WERE FUNCTIONING NORMALLY. THEN HE DROVE OVER A ROUGH PATCH OF ASPHALT WITH LOTS OF SMALL POT HOLES OR BUMPS. AFTER HITTING ONE OF THOSE POT HOLES THE BRAKE PEDAL IMMEDIATELY WENT ALL THE WAY TO THE FLOOR. HE HAD ALMOST NOW BRAKING POWER AT ALL. THANKFULLY THERE WAS PLENTY OF DISTANCE BETWEEN HIM AND THE CAR IN FRONT OF HIM, AS WELL AS A SLIGHT UPHILL GRADE TO THE ROAD AT THAT POINT. HE WAS ABLE TO STOP JUST SHORT OF THE TRAFFIC LIGHT AND AVOID AN ACCIDENT. WHEN THE LIGHT TURNED GREEN HE PROCEEDED SLOWLY, TRYING TO PUMP THE BRAKES AT REGULAR INTERVALS TO SEE IF ANY BRAKING POWER WOULD RETURN. HE DROVE SLOWLY ONE MILE TO MY OFFICE TO INFORM ME OF WHAT HAD HAPPENED. WE RECORDED NOTES ABOUT THE INCIDENT. HE THEN RESTARTED THE VEHICLE AND PROCEEDED SLOWLY DOWN THE PRIVATE DRIVE TO OUR HOME. THE PROBLEM WITH THE BRAKE PEDAL CONTINUED. WHEN I RECEIVED THIS SUBSEQUENT REPORT, I LEFT WORK AND CAME HOME TO WORK WITH THE VEHICLE PERSONALLY. AIR PRESSURE IN ALL FOUR TIRES WAS AT THE RECOMMENDED LEVEL OR WITHIN A 5% VARIANCE TO THE LOW SIDE. I FOUND THE PEDAL WAS STILL VERY SOFT, EVEN AFTER PUMPING THE BRAKES REPEATEDLY. I TOOK THE VEHICLE ONTO OUR PRIVATE DRIVE AND AN ADJACENT PRIVATE PARKING LOT TO TEST IT FURTHER. I GOT THE VEHICLE UP TO ABOUT 30 MPH THEN ACTIVATED A HARD STOP THREE DIFFERENT TIMES. THE BRAKES HELD EACH TIME. THIS IS THE FOURTH SIMILAR BRAKING FAILURE WE HAVE HAD WITH THIS VEHICLE IN THE LAST SIX MONTHS, ALL WITHOUT WARNING. WE HAVE HAD THE VEHICLE INSPECTED AT THE LOCAL FORD DEALER. THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. THE BRAKES SEEM TO WORK PERFECTLY ALL THE TIME...EXCEPT WHEN THEY DON'T WORK AT ALL!

Mileage: 87,500

WHAT I WILL BE DESCRIBING HAS HAPPENED ON MORE THAN ONE OCCASION: WHEN STOPPING MY VEHICLE ON AN UNEVEN SURFACE, MY BRAKES MAKE A WHIRRRING NOISE AND I LOSE MY BRAKES. FORTUNATELY I HAVE NOT HAD TO AVOID ANOTHER VEHICLE OR STATIONARY ITEM. ONCE I RAN A STOP SIGN, BUT IT WAS AT A FOUR-WAY AND NO OTHER VEHICLES WERE PRESENT. AFTER THIS HAPPENS MY BRAKES GET "SQUISHY". I FEEL LIKE I HAVE LOST 1/2 OF MY BRAKES FUNCTION. I AM VERY CAREFUL WHEN STOPPING AND TEND TO SLOW MUCH SOONER THAN NEEDED. AFTER A LONG TIME IT SEEMS LIKE MY BRAKES ARE "BACK", BUT WHEN I HAVE TO STOP AND USE THE ABS WE CYCLE THROUGH THE SAME PROBLEM. I HAVE TAKEN MY VEHICLE TO THE LOCAL FORD DEALER (WHERE I HAVE MY CAR REGULARLY SERVICED) AND I WAS TOLD THAT AFTER INSPECTION MY BRAKES LOOK FINE. IF I WANT FURTHER DIAGNOSTICS I WOULD HAVE TO PAY APPROXIMATELY $100 JUST TO "SEE". A LOCAL MECHANIC TOLD ME THAT UNLESS MY ABS WARNING LIGHT WAS ON HE COULD NOT EVEN RUN THE DIAGNOSTICS. MY ABS LIGHT HAS NEVER CAME ON.

Mileage: 128,000

BROUGHT MY 2009 FORD FUSION NEW IN 2009. PROBLEMS STARTED A FEW YEARS AFTER I BROUGHT IT. WHEN DRIVING MY CAR, IF I HIT A POTHOLE, DRIVING IN THE RAIN OR WHEN THE ROADS ARE WET, I HAVE TO COME TO A STOP, MY BRAKES SEEM TO FAIL. I AM LITERALLY PUSHING MY BRAKES ALL THE WAY DOWN TO THE FLOOR, BUT THE CAR DOES NOT COME TO A STOP. THIS HAPPENS FOR, IT SEEMS LIKE MINUETS, BUT PROBABLY ONLY SECONDS, BUT WHILE HAPPENING I FEEL THE BRAKES START TO VIBRATE, THEN EVENTUALLY COMES TO A STOP. THERE HAVE BEEN TWO INSTANCES WHERE I CAME WITHIN INCHES OF HITTING THE CAR IN FRONT OF ME. I DON'T FEEL SAFE IN THIS CAR AND WILL ONLY DRIVE IT SHORT DISTANCES AROUND WHERE I LIVE FOR FEAR OF HAVING MY BRAKES FAILING. I FEAR THAT I WILL INJURE MYSELF OR SOME ONE ELSE. OR WORSE, THERE WILL BE A FATALITY INVOLVING MY CAR. DURING MY ROUTINE MAINTENANCE, I HAVE THEM LOOK AT MY BRAKES AND EVERY SERVICE PERSON SAYS THAT MY BRAKES ARE FINE. I EVEN HAD MY FRONT AND REAR BRAKE JOB DONE IN 2014. WITHIN A FEW MONTHS OF HAVING THE JOB DONE IT HAPPENED AGAIN. IT HAS HAPPENED ONLY ONCE SINCE THEN, BUT AGAIN I DRIVE IT SHORT DISTANCES AT LOWER SPEEDS AROUND MY NEIGHBORHOOD ONLY NOW. WHEN I LOOK THIS UP I SEE THAT THERE HAVE BEEN MANY PEOPLE COMPLAINING AND DESCRIBING THAT THE SAME THING IS HAPPENING TO THEIR CARS. SAME YEAR/MODEL. IT LOOKS IT HAS TO DO WITH THE ABS BRAKE ISSUE AND FORD IS AWARE OF IT AND NO RECALL HAS HAPPENED AS OF YET!!! THIS IS A SAFETY ISSUE AND NEED ATTENTION NOW!

DRIVING OVER BUMPY ROADWAY AND APPLIED BRAKES. THEY WENT SOFT AND THE PEDAL WENT TO THE FLOOR. REMAINED THAT WAY UNTIL THE CAR WAS SHUT OFF.

Mileage: 112,000

AFTER HARD BRAKING AND ABS ACTIVATION TO AVOID AN ACCIDENT WHILE HIGHWAY DRIVING, BRAKE PEDAL BECAME VERY SOFT. AFTER LATER STOPPING AND RESTARTING ENGINE (AND VERIFYING BRAKE FLUID LEVEL), PETAL IS STILL SOFT / INCONSISTENT. NEED TO PUMP BRAKES TO BUILD ENOUGH PRESSURE OT STOP. CONCERNED VALVES ON HYDRAULIC CONTROL UNIT IS STICKING, NOT ALLOWING FULL HYDRAULIC PRESSURE TO WHEEL CALIPERS.

Mileage: 132,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Mileage: 57,000

BRAKES WENT TO THE FLOOR AND OVERSHOT TURNING LANE AFTER I HIT A BUMP IN THE ROAD WHILE BRAKING. PAVEMENT WAS DAMP, I WAS ON AN INCLINE ON A LOCAL 2 LANE ROAD. 3RD TIME FOR THIS. DEALER SAID MY BRAKES WERE FINE AFTER THE SECOND TIME IT HAPPENED, DEC. 2016. SEEMS TO BE ABS SYSTEM. SENT REPAIR INVOICE ON LAST REPORT DEC. 2016.

Mileage: 86,957

BRAKES SUDDENLY BECAME VERY SOFT, GOING OFTEN ALL THE WAY TO THE FLOOR, AND IS WORSE WITH NO BRAKES IF HIT A BUMP WHILE ON THE BRAKES.

Mileage: 80,000

WHENEVER I NEED TO BRAKE, THE PEDAL GOES TO THE FLOOR, AND THERE IS MINIMAL RESISTANCE FROM THE BRAKES. THIS APPLIES TO ABS SITUATIONS (RAINY, ICY WEATHER) AND DRY CONDITIONS WHEN BRAKES ARE NEEDED SUDDENLY (HIGHWAY SLOWDOWN, ANIMAL JUMPING IN THE ROAD). THIS APPLIES TO TRAVELING AT ANY MPH, INCLUDING HIGHWAY AND CITY DRIVING. THE PEDAL ALSO DROPS TO THE FLOOR WHEN THE CAR IS IN PARK. PUMPING THE PEDAL IS REQUIRED TO FEEL ANY RESISTANCE, BUT IT IS NECESSARY EVERY TIME THE BRAKES ARE NEEDED. TIME AND DISTANCE NEEDED TO SLOW DOWN ARE EXPONENTIALLY MORE THAN EVEN A YEAR AGO. BRAKE PADS WERE REPLACED 3 YEARS AGO, FLUIDS WERE FLUSHED, REPLACED, AND BLED 4 MONTHS AGO. AUTO BODY SHOPS REPORT ALL IS WELL AND THAT THERE IS NO REASON MY BRAKES SHOULD BE SO SLOW TO REACT OR THE PEDAL SHOULD DROP TO THE FLOOR.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE VIBRATED AND FAILED TO SLOW DOWN OR STOP WITHOUT WARNING. THE BRAKE PEDAL BECAME VERY LOOSE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A FRIEND OF THE CONTACT, WHO WORKS AS A FORD MECHANIC, DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

WHILE DRIVING THROUGH A CONSTRUCTION ZONE, WE HAD TO APPLY THE BRAKES HARD TO AVOID SOME ONCOMING TRAFFIC. THE NEXT TIME WE APPLIED THE BRAKES, THE BRAKES WENT ALMOST TO THE FLOOR. AFTER TURNING THE CAR OFF, THE PROBLEM WAS RESOLVED TEMPORARILY. NEXT, WHILE GOING DOWN A STEEP HILL AND APPLYING THE BRAKES HARD TO STOP FOR A CROSSWALK, THE BRAKES ACTED FINE FOR A FEW SECONDS AND THEN STARTED GOING TO THE FLOOR REQUIRING THE BRAKES TO BE PUMPED SEVERAL TIMES TO BUILD THEM BACK UP. IT HAS HAPPENED SEVERAL TIMES IN THE PAST FEW MONTHS AND IT SEEMS TO HAPPEN ONLY AFTER A HARD OR ROUGH BRAKING EVENT. SEEMS AS THOUGH TURNING THE CAR OFF FIXES THE PROBLEM TEMPORARILY.

Mileage: 120,000

AS I WAS BRAKING TO TURN INTO THE DRIVEWAY AT WORK THIS PAST WINTER , THE ROAD WAS SNOW COVERED AND THE ANTILOCK BRAKES ACTIVATED. SINCE THAT TIME THE BRAKE PEDAL HAS EXCESSIVE AMOUNT OF TRAVEL BEFORE BRAKES ENGAGE. I HAVE SINCE CHANGED OUT PADS , ROTORS AND FLUSHED THE BRAKES AND CANNOT GET RID OF THE SOFT BRAKE PEDAL. I DID SOME SEARCHING ONLINE THIS PAST WEEKEND AND FOUND OTHERS HAVING THE SAME ISSUE. FORD NEEDS TO CORRECT THIS BRAKE ISSUE.

Mileage: 116,000

SHORTLY AFTER GOING OVER A POTHOLE, I WAS THEN ON A FAIRLY STEEP DOWNHILL GRADE APPROACHING A STOP SIGN ON A CITY STREET AT APPROXIMATELY 25 MPH. AS I BRAKED, THERE WAS A FEELING OF "RELEASE: IN THE BRAKE PEDAL AND THEN THE PEDAL GOT VERY "SOFT". THE PEDAL TRAVELED MUCH FURTHER THAN USUAL TO NEARLY "THE FLOOR" WITH VERY LITTLE BRAKING POWER TAKING PLACE. RIGHT AFTER FINALLY STOPPING THE BRAKES WERE STILL SOFT BUT RETURNED TO NORMAL AFTER A MINUTE OR 2 AFTER COMMENCING SLOW DRIVING. I HAD THE BRAKES/SYSTEM INSPECTED.....NO PROBLEM EVIDENT. HAVE ONLY OWNED THE CAR ONE MONTH SO UNSURE OF PRIOR OCCURRENCES.

Mileage: 139,310

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE SYSTEM WAS FLUSHED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.

Mileage: 115,000

GOING DOWN A ROUGH BUMPING ROAD, HIT BRAKES AND BRAKES WENT TO THE FLOOR. NOW THE BRAKE PEDAL IS REAL SOFT AND SPONGY. BRAKE PEDAL GOES ABOUT HALF WAY BEFORE EVEN APPLYING BRAKES TO THE WHEELS TO SLOW CAR DOWN.

Mileage: 152,000

DRIVING ON ON A ROUGH SURFACE AND APPLIED THE BRAKE ' THE BRAKE PEDAL "WENT SOFT," REQUIRING EXTRAORDINARY PRESSURE TO ACTIVATE THE BRAKES. THIS HAS HAPPENED BEFORE AND USUALLY TURNING OFF THE CAR RESETS IT. IT DID NOT RESET QUICKLY THIS TIME BUT TOOK THE WEEKEND TO GO BACK TO NORMAL.

Mileage: 110,000

THE BRAKES ON MY 2009 FORD FUSION ARE HARDLY FUNCTIONAL. WHEN YOU APPLY THE BRAKES, THE PEDAL GOES NEARLY TO THE FLOOR WITH A GREATLY EXTENDED BRAKING DISTANCE. THIS HAS RESULTED IN A FEW CLOSE CALLS FOR ACCIDENTS. I HAVE HAD THE CAR IN THE SHOP MULTIPLE TIMES. THE FIRST TIME THEY TURNED THE ROTORS. THE SECOND TIME, THEY "COMPUTER BLED" THE BRAKES. THE LAST TIME THE SHOP CONTACTED FORD DIRECTLY AND THEY WERE TOLD THAT THE HYDRAULIC CONTROL UNIT IS A PROBLEM IN THIS MODEL. IF THEY KNOW THERE IS A PROBLEM, WHY IS THERE NO RECALL TO FIX THIS ISSUE. JUST A LITTLE RESEARCH ON THE INTERNET SHOW THAT THE PROBLEM IS WIDESPREAD.

Mileage: 125,000

AS STATED IN NHTSA ACTION NUMBER: PE16017, MY CAR IS HAVING THE SAME ISSUE OF THE BRAKES GOING TO THE FLOOR AND NOT BEING ABLE TO BUILD BRAKE PRESSURE. I HAVE FIXED/REPLACED EVERY BRAKE COMPONENT (CALIPERS, BRAKE BOOSTER, MASTER CYLINDER) BUT HAVE NOT REPLACED THE ABS CONTROL MODULE. ALL RESEARCH LEADS TO THIS BEING THE ISSUE OF THE VALVES STICKING OPEN AND CAUSING NOT BRAKE FLUID PRESSURE TO BUILD.

Mileage: 120,000

TL* THE CONTACT OWNED A 2009 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL AT 40 MPH, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

WHEN PUSHING MY BRAKES, THE PEDAL WILL BE ALL THE WAY TO THE GROUND AND THE CAR WILL NOT STOP. IT WILL GRADUALLY SLOW DOWN AND ALMOST FEELS SPONGE LIKE. AFTER TAKING THE CAR TO THE FORD DEALERSHIP IN TOWN THEY TOLD ME THAT SEVERAL FORD FUSIONS WERE HAVING THIS PROBLEM AND THE PART ITSELF TO FIX IT WAS $1300. AS WELL AS SEVERAL HOURS OF LABOR. THE TOTAL BILL WOULD BE $3000. THEY REFUSED TO DRIVE THE CAR AND CONDEMNED IT UNDRIVEABLE STATING THE BRAKES COULD GO OUT AT ANY MOMENT. WE HAD TO HAVE THE CAR TOWED BACK TO MY HOUSE.

Mileage: 190,000

AFTER MY CAR SAT FOR A WEEK, THE BREAKS WERE WET FROM THE SNOW MELTING. ONCE I FIRST STARTED DRIVING MY CAR, I THOUGHT TO MYSELF THAT THE BREAKS FELT REALLY LOOSE. IT LOOKS LONGER TO BREAK THAN USUAL. I WAS GOING TO STOP AT A STOP LIGHT, AND REAR ENDED THE VEHICLE IN FRONT OF ME, SINCE IT WAS TAKING LONGER TO BREAK THAN USUAL. MY VEHICLE IS USUALLY ABLE TO BREAK QUICKLY.

Mileage: 160,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 55 MPH, THE BRAKES WERE APPLIED; HOWEVER, THE BRAKE PEDAL DEPRESSURIZED AFTER THE ABS WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

I WAS DRIVING AS NORMAL SLOWING TO CROSS RAILROAD TRACKS, DOING THIS CAUSED THE ABS TO ENGAGE BRIEFLY. BRAKING EACH TIME AFTERWARDS THE PEDAL WOULD GO ALMOST COMPLETELY TO THE FLOOR BEFORE STOPPING. AFTER RESEARCHING IM CONFIDENT THAT IT'S A STUCK VALVE IN THE ABS MODULE.

Mileage: 106,000

ON NUMEROUS OCCASIONS, THE BREAKS HAVE LOST PRESSURE AFTER HAVING ENGAGED IN A STOP THAT MAY HAVE ENGAGED THE ABS. HAVE TO BLEED THE BREAKS AFTER TO RESTORE PRESSURE. VERY HAZARDOUS

Mileage: 80,000

ANTILOCK BRAKE SYSTEM (ABS) ACTIVATES WHENEVER BRAKING ON ROUGH ROAD OR WHILE HITTING EVEN SMALL POTHOLES. THIS CAUSES THE BRAKES TO DROP TO THE FLOOR. THE BRAKE HAS TO BE PRESSED ALMOST TO THE FLOOR JUST TO GET THE CAR TO SLOW DOWN. WHEN WINTER CAME AND THE ROADS GOT SNOWY/SLUSHY, IT KEPT HAPPENING SO OFTEN AND WAS UNSAFE THAT I PULLED THE FUSE THAT CONTROLS THE ABS AND TRACTION CONTROL IN ORDER TO KEEP THE ABS FROM ACTIVATING. IT IS AN ACCIDENT WAITING TO HAPPEN.

Mileage: 70,000

WENT OVER A BUMP WHILE BRAKING AND THE BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR. THIS HAD HAPPENED SIX TIMES PREVIOUSLY AND WHEN EVER I TURNED OFF THE VEHICLE IT RESET. IT DID NOT RESET AND THEY HAVE REMAINED SOFT AND GOING TO THE FLOOR TO STOP

Mileage: 103,000

WHILE DRIVING IN MY NEIGHBORHOOD I HIT A ROUGH SPOT IN THE ROAD AND MY BRAKE PEDAL WENT TO THE FLOOR I COULD BARELY STOP THE CAR.I TOOK THE CAR TO A LOCAL SHOP AND THEY REPLACED THE MASTER CYLINDER AND BRAKE BOOSTER.STILL NO BRAKES, THEY REPLACED THE ABS MODULE WITH A USED UNIT A NEW ONE IS 1300.00 DOLLARS AND THAT FIXED THE PROBLEM 1168.00 DOLLARS LATER. I CALLED FORD AND IF THEY COULD HELP ME WITH THE COST OF THIS AND THEY SAID IT WAS NOT A RECALL.I WILL NOT BE PURCHASING A FORD PRODUCT IN THE FUTURE.THE ABS MODULE IN THESE CARS ARE DEFECTIVE.

Mileage: 135,294

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY RESPOND UNTIL THE PEDAL WAS DEPRESSED APPROXIMATELY 1/2 WAY DOWN. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ABS MODULE, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

2009 FORD FUSION ABS ISSUE THE FIRST ISSUE WITH THE ABS OCCURRED ON WET PAVEMENT. THE CAR IN FRONT OF ME STOPPED QUICKLY SO I HAD TO BRAKE HARD. THE ABS KICKED IN, MY BRAKES LOCKED UP AS I STARTED SLIDING SIDEWAYS AND THEN I LOST ALL PRESSURE IN MY BRAKES. AFTER I RECOVERED CONTROL OF THE CAR, I STILL HAD NO PRESSURE IN THE BRAKE PEDAL UNLESS I PUMPED THE BRAKES MANY TIMES BEFORE TRYING TO STOP. AFTER CONTINUING MY DRIVE AND PUMPING THE BRAKES ALONG THE WAY, THE SYSTEM FINALLY CORRECTED ITSELF. THE SECOND ISSUE OCCURED A FEW WEEKS AGO (JAN 2017) WHEN I WENT TO STOP AT A STOP SIGN. THE INTERSECTION HAD A FEW SLICK SPOTS REMAINING AND AS I WENT TO STOP, THE ABS KICKED IN AND I LOST THE ABILITY TO STOP ALL TOGETHER. I WAS ABLE TO TURN THROUGH THE INTERSECTION WITHOUT INCIDENT. THE BRAKES HAVE NEVER RECOVERED FROM THIS EVENT. MY STOPPING TIME HAS INCREASED TREMENDOUSLY AND I HAVE TO PUMP THE BRAKES MANY TIMES BEFORE I EVEN TRY TO STOP. I HAVE AN APPT TO HAVE THE ABS CHECKED OUT.

Mileage: 132,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE ABS RANDOMLY ENGAGED WHEN THE BRAKES HAD NOT BEEN APPLIED. EACH TIME THE FAILURE OCCURRED, THE CONTACT HAD TO PUMP THE BRAKE PEDAL BECAUSE IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 06/21/17*LJ *CN

Mileage: 82,000

AFTER A HARD STOP THE BRAKE PEDAL IS VERY SPONGY AND TRAVELS ALMOST TO THE FLOOR. IT HAS CREATED A NEED FOR INCREASED STOPPING DISTANCE. I HAD TO TAKE IT TO THE MECHANIC WHO SAID IT IS AN ABS SYSTEM PROBLEM. THIS IS THE SECOND TIME THE ABS HAS BEEN REPLACED. THE FIRST WAS AT 44,000 MILES AND THE SECOND AT 102,000. IT IS A VERY COSTLY REPAIR AND COULD HAVE HAD DANGEROUS RESULTS DUE TO ITS FAILURE.

Mileage: 102,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD TRAVEL BEFORE COMING TO A STOP. THE CONTACT WOULD HAVE TO APPLY THE BRAKES IN ADVANCE IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,591. UPDATED 06/07/17*LJ *CN

Mileage: 67,591

AFTER MY ABS ENGAGED AT 10-15 MPH ON A PATCH OF ICE, I WAS BARELY ABLE TO STOP AT ALL. SINCE THEN, THE BRAKES HAVE BECOME VERY SPONGEY AND IT TAKES THE CAR LONGER TO STOP THAN IT SHOULD.

Mileage: 132,000

ON MANY OCCASIONS OVER APPROXIMATELY THE LAST 20,000 MILES (HARD TO TELL HOW LONG IT HAS BEEN GOING ON AS IT HAS BECOME A NORMAL OCCURRENCE) BRAKES BECOME TEMPORARILY NON EXISTENT AFTER ABS IS ENGAGED FOR ANY REASON ON BOTH WET AND DRY SURFACES. PETAL MUST BE PUSHED TO THE FLOOR AFTER SUCH INCIDENTS OCCUR IN ORDER TO STOP VEHICLE AND THEN REQUIRES EXTENDED DISTANCE TO COME TO A COMPLETE STOP. SINCE THIS PROBLEM HAS BEGUN OCCURRING BRAKES HAVE BECOME SOFT AND ALL STOPPING REQUIRES PETAL TO BE PUSHED TO FLOOR AND HAVE TO ALLOW EXTENDED DISTANCE TO STOP. HAVE HAD THE SAME MECHANIC FOR OVER 25 YEARS AND HE HAS REPLACED ROTORS, PADS, CALIPERS, ETC AS REQUIRED AND SAYS THERE IS NO AIR IN BRAKE LINES. HE HAS CHECKED ALL BRAKE COMPONENTS AND ADVISED THAT HE RECOMMENDS REPLACING THE ABS HYDRAULIC CONTROL UNIT. AFTER HEARING THIS I BEGAN TO RESEARCH THE PROBLEM ONLINE AND CAN'T BELIEVE THE NUMBER OF COMPLAINTS OUT THERE. I HOPE FORD IS GOING TO STAND BEHIND ITS PRODUCT AND FIX THIS PROBLEM. IT IS A SERIOUS SAFETY ISSUE.

Mileage: 100,000

VERY SNOWY WHERE I LIVE, WHENEVER I HIT ICE AND BRAKE THE ABS WILL KICK ON AND OFF LIKE ITS SPOSSED TO. AFTER THE ABS DOES ITS JOB THE PEDAL GETS VERY SOFT FOR QUITE A LONG TIME. IT ISNT UNTIL THE NEXT DAY THE PEDAL IS FULLY HARD. ONE TIME THE ABS WAS WORKING THE PEDAL WENT ALL THE WAY TO THE FLOOR.

Mileage: 73,000

AFTER MY ABS BRAKES ENGAGED ON SOME HARD PACKED SNOW ON MY NEIGHBORHOOD STREET I HAD TO DEPRESS MY BRAKE PEDAL VERY CLOSE TO THE FLOOR TO STOP. THIS SQUISHY BRAKE CONDITION GRADUALLY IMPROVED AFTERWARDS AND WAS BACK TO, OR NEAR, NORMAL AFTER SEVERAL CONTROLLED TEST BRAKINGS OVER ABOUT 15 MINUTES. I HAVEN'T HAD ANY FURTHER PROBLEMS, BUT THEN I HAVEN'T HAD ANY MORE ABS EVENTS. I DIDN'T KNOW IF YOU WANTED "ME TOO" COMPLAINTS.

Mileage: 33,000

I WAS ON AN ON-RAMP GOING ABOUT 25-30 MPG IN HEAVY TRAFFIC. AT THE LEFT BEND IN THE RAMP I HIT A SMALL POTHOLE THAT ACTIVATED THE ABS. THE BRAKE PETAL WENT ALL THE WAY TO THE FLOOR. THE BRAKES HAVE NOT GONE BACK TO NORMAL PRESSURE. THE PETAL IS TOO SOFT. I HAVE TO PUMP THE BRAKES FOR EVERY SLOW DOWN.

Mileage: 86,000

MY 2009 FORD FUSION HAS A MAJOR PROBLEM WITH THE ABS HYDRAULIC CONTROL UNIT, MY BRAKES ARE VERY SOFT DO NO STOP AS THEY SHOULD. THIS HAS CAUSED DANGER TO MYSELF AND OTHER DRIVERS. WHILE PRESSING THE BRAKE PEDAL IT KEEPS MOVING TOWARD THE FLOOR AND THERE'S NO STOPPING POWER. IT FEELS LIKE YOU'RE NOT GOING TO STOP AT ALL. MY HUSBAND REFUSES TO LET ME DRIVE THE CAR ANYMORE. I'VE CALLED TWO LOCAL FORD DEALERSHIPS AND THEY TELL ME THAT THE PART IS "PART NUMBER SENSITIVE" AND IS OBSOLETE. I'M LEFT WITH A CAR WITH NO BRAKES AND NO PARTS AVAILABLE TO REPAIR IT. FORD IS A DISAPPOINTMENT! *TR

Mileage: 115,000

I BEGAN TO BRAKE APPROACHING A TRAFFIC LIGHT. THE ANTI-LOCK BRAKES INITIATED SOON AFTER LIGHT BRAKING PRESSURE. THE ANTI-LOCK BRAKES CONTINUED FOR APPROXIMATELY 300 FEET WITHOUT THE CAR SLOWING DOWN. THE VEHICLE PROCEEDED THROUGH A RED LIGHT NARROWLY MISSING TRAFFIC. AFTER THE ANTI-LOCK BRAKING OCCURRED THE BRAKE PEDAL WAS LESS RESPONSIVE AND THE ANTI-LOCK BRAKES CAME ON WHEN APPLYING REGULAR PRESSURE. THE ANTI-LOCK BRAKES WORK LESS EFFECTIVELY THAN WHEN THE BRAKES DO NOT USE ABS. IT IS VERY DIFFICULT TO APPLY THE CORRECT AMOUNT OF PRESSURE TO NOT INITATE ABS FROM OCCURRING.

Mileage: 120,000

TL* THE CONTACT OWNED A 2009 FORD FUSION. WHILE DRIVING 70 MPH, THE VEHICLE CRASHED INTO A BRICK WALL. THE CONTACT STATED THAT THE BRAKES FAILED WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

WHEN I WAS TRYING TO BRAKE ON SOME LIGHT ICE TO MAKE A TURN IT LOCKED UP ON ME AND WAS UNABLE TO COME TO A STOP... SINCE THAT INCIDENT I HAVE SOFT SQUISHY BRAKES , TO STOP IT GOES ALMOST TO THE FLOOR. , I HAVE HAD BRAKES CHECKED OUT THERE IS NOTHING WRONG WITH THEM.. SAID IT WAS THE ABS SYSTEM NEEDING TO BE CHECKED OUT AND THAT FORD IS AWARE THAT THERE IS A SAFETY ISSUE ON THIS 2009 FORD FUSION

Mileage: 130,000

WHEN I HAVE GONE ON ROADS THAT ARE UNEVEN OR BUMPY MY BRAKES WOULD NOT WORK AND GO ALL THE WAY TO THE FLOOR. THEY WOULD BE FINE AFTER A WHILE. I WENT OVER SOME RAILROAD TRACKS AND IT HAPPENED AGAIN WHERE MY BRAKES GO ALL THE WAY TO THE FLOOR. ITS HAS BEEN THAT WAY FOR ABOUT 3 MONTHS NOW. I HAVE HAD THE BRAKES LOOKED AT AND NEW PADS PUT ON. ITS STILL NOT FIXED AND I STILL REALLY HAVE NO BRAKES AND TAKES A LOT TO STOP. EVEN PUMPING THE BRAKES DOESN'T WORK.

Mileage: 96,000

ABS BREAKING. AFTER A HARD BREAK ON A GRAVEL ROAD THE BREAK PEDDLE IS SOFT. I HAVE TO PUSH THE PEDDLE TO THE FLOOR IN ORDER TO GET A RESPONSE. THERE ARE NO DASHBOARD WARNING LIGHTS ON. THIS HAPPENED ONCE BEFORE, BUT IT CORRECTED ITSELF AFTER IT SET FOR THE BETTER PART OF A DAY.

Mileage: 87,000

I WAS APPROACHING A RED LIGHT AT LOW SPEED (20-15MPH) ON A RAINY MORNING ON CITY STREETS. I DEPRESSED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE CAR EFFECTIVELY (THE CAR SLOWED BUT DID NOT STOP AS IT NORMALLY WOULD HAVE IF THE BRAKES WERE FUNCTIONING NORMALLY). AS A RESULT, I ENTERED THE INTERSECTION AND HIT (AT LOW SPEED) ANOTHER AUTOMOBILE THAT HAD THE GREEN LIGHT. THERE WAS MODERATE DAMAGE TO BOTH VEHICLES BUT NO PERSONAL INJURIES.

Mileage: 148,000

BRAKE PEDAL STOPS WORKING. GOES TO THE FLOOR. CANNOT STOP! AFTER PUMPING BRAKES, RETURN TO NORMAL. THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS!

Mileage: 93,795

I HAVE EXPERIENCED THE SAME BRAKING ISSUE (BRAKE PEDAL GOING TO THE FLOOR) THAT IS BEING INVESTIGATED A COUPLE OF TIMES WHEN I HAD TO BRAKE SUDDENLY ON UNEVEN SURFACES (ONCE WAS A COBLE STONE ENTRANCE) THE BRAKE PEDAL WENT DOWN TO THE FLOOR WHEN I SLAMMED ON THE BRAKE PEDAL (VERY SIMILAR TO WHEN THERE IS AIR IN THE BRAKE LINES OR A BAD MASTER CYLINDER) AND BOTH TIMES I WAS BARELY ABLE TO STOP IN TIME (LUCKY FOR ME THAT BOTH INSTANCES WERE AT LOW SPEED LESS THAN 10 MPH). TOOK THE CAR TO HAVE THE BRAKES CHECKED AND THEY REPLACED THEY REPLACED THE MASTER CYLINDER WHICH DID NOT CORRECT THE ISSUE. BOTH TIMES THE BRAKES EVENTUALLY CAME BACK TO WORKING NORMALLY AFTER A WHILE.

Mileage: 90,000

WHEN CAR IS IN MOTION AND HITS A BUMP THE BRAKE PEDAL GOES SOFT AND IT IS HARD TO STOP. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS STILL ONGOING. HAVE TAKEN IT TO 3 SHOPS AND THEY CAN FIND NOTHING WRONG.

Mileage: 100,000

WHILE EXITING OFF THE INTERSTATE AND PASSING OVER ROUGH PAVEMENT, THE ABS ENGAGED AND THE VEHICLE LOST BRAKE PRESSURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BRAKING ABILITY WAS VERY WEAK. HAD TO QUICKLY PUMP THE BRAKE PEDAL SEVERAL TIMES TO REGAIN BRAKING FUNCTION. FROM THEN ON THE BRAKE PEDAL WAS EXTREMELY SOFT. HAD BRAKES BLED, FIXED SOFT PEDAL UNTIL ABS AGAIN ENGAGED. IT WAS THE SAME SOFT PEDAL AGAIN. HAD A NEW MASTER CYLINDER INSTALLED AND LINES BLED, AND STILL SOFT PEDAL. THEN RESEARCHED PROBLEM ON INTERNET AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME BRAKE PROBLEMS. CONTACTED 2 DIFFERENT LOCAL FORD DEALERSHIPS AND THEY BOTH TOLD ME THIS IS A COMMON PROBLEM ON 2009 FUSION. TOLD ME IT IS THE ABS HYDRAULIC CONTROL UNIT. MY CONCLUSION IS DEALERSHIPS ARE AWARE OF THE PROBLEM, AND I AM SURE FORD MOTOR COMPANY IS AWARE OF IT ALSO. WHEN THE ABS FAILURE HAPPENS IT IS DANGEROUS. AND I'M AM SURE IT HAS CAUSED ACCIDENTS. THIS ISSUE REALLY NEEDS TO BE RESOLVED SOON.

THE BRAKE PEDAL WENT SOFT; ONCE WHEN DRIVING ON A SLIPPERY SURFACE AND TWICE ON UNEVEN SURFACES AS I WAS BRAKING WHEN GOING OVER A BUMP. ONCE THE VEHICLE WAS TURNED OFF IT SEEMED AS IF IT RESET AND THE PROBLEM WENT AWAY. IT HAPPENED THREE TIMES. THE DATE I ENTERED BELOW WAS THE LAST TIME. *TR

Mileage: 100,000

I WAS DRIVING ABOUT 25 MPH ON A WINTER DAY IN MN. WE HAD VERY LITTLE SNOW DOWN WENT TO STOP AND ABS ACTIVATED BUT I DID NOT HAVE ANY BRAKES. PEDAL WENT TO FLOOR AND EVER SINCE THEN IT TAKES A LOT LONGER TO STOP AND PEDAL GOES TO FLOOR VERY EASY. WIFE ALSO DRIVES CAR AND SHE HAD THE SAME THING HAPPEN GOING OVER A POT HOLE ON A NON WINTER DAY. SEEMS VERY UNSAFE TO DRIVE AT THIS POINT ESPECIALLY WITH A 5 AND 2 YEAR OLD IN IT. LUCKILY IT IS OUR THIRD CAR. *TR

Mileage: 113,000

AFTER A SLIDE DOWN AN ICY HILL WHERE THE ABS WAS ACTIVATED THE BRAKES BECAME SPONGY AND PEDAL TRAVEL INCREASED SIGNIFICANTLY. IT FELT LIKE THERE WAS A DELAY IN BRAKE ACTIVATION. AFTER SOME ADJUSTMENT IN BRAKING METHODOLOGY, THE CAR FELT SOMEWHAT DRIVABLE. HAD MY FIRST BRAKING NEED, AFTER THE ABS APPLICATION BEEN AT A BUSY INTERSECTION I BELIEVE I WOULD HAVE STOPPED IN THE INTERSECTION NOT ON THE STOP LINE.

Mileage: 112,000

ONLY AFTER ABS BRAKES ARE ENGAGED THE BRAKE PEDAL GOES TO THE FLOOR. PLEASE LOOK INTO THIS ASAP DUE TO THE SAFETY FACTOR. AFTER A DAY OR THE CAR IS TURNED OFF THE PEDAL RETURNS TO NORMAL.

Mileage: 80,000

I HAVE HAD BRAKE FAILURE 3 TIMES IN THE LAST YEAR ON MY 2009 FORD FUSION. THE BRAKE PEDAL GOES TO THE FLOOR, IS SPONGY, AND EXTREMELY HARD TO STOP. THE BRAKES HAVE BEEN CHECKED BY OUR MECHANIC AND HAVE FOUND NO APPARENT PROBLEM. TODAY, 1/15/17 IT HAPPENED AGAIN WHILE MY DAUGHTER WAS DRIVING THE CAR. SHE HIT THE BRAKES HARD BECAUSE A CAR PULLED OUT IN FRONT OF HER AND THEN THERE WAS ALMOST NO BRAKING POWER. AFTER RESEARCHING I'VE FOUND THAT THERE MAY BE A PROBLEM WITH THE ABS BEING FAULTY. I RECENTLY HEARD A NEWS REPORT THAT THERE MAY BE A RECALL DUE TO THIS ISSUE. IN THE MEAN TIME, WHAT AM I TO DO TO ENSURE THE SAFETY OF MY FAMILY AND OTHERS? *TR

Mileage: 140,000

BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES. IT CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL ALL THE WAY DOWN, TOUCHING THE FLOOR AND STOPPING DISTANCE MUST BE GREATLY INCREASED. STAYS THIS WAY FOR 24 HOURS OR MORE. THIS HAS HAPPENED TO ME TWICE IN THE LAST 4 MONTHS ON A BUMPY ROAD, GOING AROUND A CURVE, WHEN A VEHICLE PULLED OUT IN FRONT OF ME AND I NEEDED TO BREAK IMMEDIATELY. IN BOTH INSTANCES I WAS ONLY GOING ABOUT 10-15 MPH OR LESS. AFTER THE FIRST TIME THIS HAPPENED, THE BREAK SYSTEM WAS REPLACED AND FLUID FLUSHED & REFILLED. THIS DID NOT FIX THE PROBLEM.

Mileage: 124,000

Y 2009 FORD FUSION HAS NEWER BRAKES FROM JULY 2015. AFTER THE ABS BRAKES GO OFF WHEN GOING OVER GRAVEL OR WHEN HITTING ICE - THE BRAKES SEEM TO JUST GO OUT- THE PEDAL GOES TO FLOOR AND EVENTUALLY STOPS. I USUALLY PULL OVER AND PUMP THE BRAKES AND THEY EVENTUALLY RETURN TO NORMAL. I'VE HAD CAR TO DEALERS IN MICHIGAN AND COLORADO AND THEY CAN'T FIND THE PROBLEM. ONLY HUNTINGTON FORD IN MICHIGAN DROVE THE CAR BUT FOUND NO ISSUE. NO ONE HAS TRIED TO ENGAGE THE ABS BRAKES. I DO NOT DRIVE ON ICE AND CAN NOT SAFELY TAKE THE CAR ON THE FREEWAY, SO THIS HAPPENS EVEN AT SLOW SPEEDS ON CITY STREETS.

Mileage: 6,500

IN OCTOBER 2016 BRAKES FAILED WHILE MAKING A LEFT TURN WHILE ABS MODULE ENGAGED. PEDAL WENT TO THE FLOOR AND VEHICLE WOULD NOT STOP. HAD TO QUICKLY PUMP BRAKES TO GET THE VEHICLE TO STOP. AFTER THE EVENT DETERMINE ABS PUMP WAS THE ROOT CAUSE AND REPLACED IT.

Mileage: 100,000

BRAKES FAILED AND BOTTOMED OUT ON THREE OCCASIONS OVER A SIX MONTH PERIOD

Mileage: 126,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS ABLE TO STOP AFTER PUMPING THE BRAKES SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

LATE SPRING 2016 I WAS DRIVING ON A 35MPH PAVED RESIDENTIAL STREET. I HIT A SQUIRREL GOING 20MPH WITH MY FOOT ON THE BRAKE. THE NEXT TIME I PUT MY FOOT ON THE BRAKE PEDAL IT WENT TO THE FLOOR RESULTING IN AN EXTENDED SLOWING AND STOPPING DISTANCE. I HAD THE CAR TOWED TO TIRES PLUS IN LIMA, OHIO. I WAS TOLD THERE WAS NO ISSUE AND MY BRAKE PEDAL HAD BEGUN WORKING PROPERLY AGAIN. EARLY FALL 2016 I WAS DRIVING ON A STATE HIGHWAY AND TURNED RIGHT ONTO A INTERSECTING ROAD. AS I TURNED (WHILE MY FOOT WAS ON THE BRAKE PEDAL) I HIT A POT HOLE AND THE BRAKE PEDAL AGAIN WENT TO THE FLOOR AND I EXPERIENCED EXTENDED BRAKING. AFTER SEVERAL ATTEMPTS OF STOPPING HARD THE BRAKE PEDAL RETURNED TO WORKING PROPERLY. DECEMBER 4, 2016, I WAS DRIVING ON A PAVED RURAL ROAD AND APPROACHING A STOP SIGN. I WAS BRAKING AND ALMOST COMPLETELY STOPPED WHEN THE FRONT PASSENGER TIRE SLID ON A SMALL PATCH OF ICE. THE ABS SYSTEM WAS ENGAGED AND THE BRAKES AGAIN WENT TO THE FLOOR AND EXPERIENCED EXTENDED BRAKING. I WAS UNABLE TO RETURN THE BRAKE PEDAL TO IT'S NORMAL POSITION AND FUNCTIONING. THIS RESULTED IN DRIVING MY CAR WITHOUT 90% OF THE BRAKING POWER. AFTER RESEARCHING I DISCOVERED THE HYDRAULIC CONTROL UNIT ON THE CAR WAS BAD AND NEEDED REPLACED. I CALLED THE DEALER WHERE I HAD BOUGHT THE CAR AND WAS TOLD THEY COULD NOT OBTAIN THE NEEDED HCU TO REPAIR THE BRAKES AND ANOTHER CUSTOMER WAS IN THE SAME POSITION I WAS. I WAS ABLE TO LOCATE AND PURCHASE, ON EBAY, AN ORIGINAL HCU FOR MY CAR. I WAS ABLE TO HAVE THE DEALER REPLACE THE HCU, THUS REPAIRING THE PROBLEM. TOTAL COST OF PARTS, LABOR, REPAIRS IS $850. DEALER WHO COMPLETED REPAIR RAABE FORD DELPHOS, OH. I AM STILL SKEPTICAL AND DO NOT FEEL 100% SAFE WITH THE BRAKING SYSTEM. IT IS OBVIOUS THE HCU IS MALFUNCTIONING HOWEVER THERE IS NO WAY OF KNOWING WHEN THE HCU WILL MALFUNCTION. I HAVE INCLUDED THE PART AND REPAIR BILLS. *TR

Mileage: 108,500

I WAS DRIVING AND ABOUT 15 MILES AN HOUR IT IS RAINING I WAS COMING UP TO THE SLOW CURVE 1 HILL MY ABS LIGHT TURNED ON MY BRAKES ARE LOCKED UP MADE ME SLIDE INTO A CURB NOW MY ABS LIGHT IS ON AND I DON'T FEEL COMFORTABLE DRIVING MY CAR. *TR

Mileage: 65,000

SEVERAL TIMES OVER THE PAST YEAR, I HAVE HAD AN ISSUE WITH LOSING BRAKE PRESSURE AFTER MY ABS BRAKES WERE ACTIVATED. THE FIRST TIME IT HAPPENED WAS ON A COUNTRY ROAD. I HIT THE BRAKES PRETTY HARD TO AVOID HITTING A DEER. AFTER THE ABS ACTIVATED, THE BRAKE PEDAL WENT TO THE FLOOR BEFORE BRAKES WOULD WORK. I CALLED A FRIEND OF MINE THAT IS A FORD CERTIFIED TECHNICIAN. HE HAD ME PUMP THE BRAKES SEVERAL TIMES AND THE PEDAL CAME BACK UP. ANOTHER TIME I WAS APPROACHING A RED LIGHT DOING ABOUT 10 MPH WHEN ONE TIRE HIT A DIP IN THE ROAD AND THE OTHER TIRE DID NOT. THE ABS ACTIVATED AND I HAD THE SAME PROBLEM WITH THE BRAKE PEDAL. AFTER A FEW DAYS, THE BRAKE PEDAL FREED UP AND WAS BACK TO NORMAL. ANOTHER TIME, I WAS PULLING OFF THE SIDE OF THE ROAD AND AS THE FIRST TIE WENT OFFROAD, THE ABS ACTIVATED. AGAIN THE BRAKE PEDAL WENT TO THE FLOOR AND WAS SOFT. PUMPING THE BRAKES NO LONGER WORKED AND BRAKING DISTANCE WAS LONGER. I TOOK THE CAR TO A MECHANIC SEVERAL TIMES. HAD BRAKES, ROTORS AND PISTONS REPLACED BUT IT STILL CONTINUES TO HAPPEN EVERYTIME THE ABS BRAKES ACTIVATE. IT HAPPENED A FEW MORE TIMES DURING WINTER DRIVING CONDITIONS. THE PEDAL FREES UP ON ITS OWN AFTER A FEW DAYS BUT I HAVE TO DRIVE MUCH SLOWER AND START BRAKING EARLIER. I GOOGLED THE PROBLEM TO SEE IF THERE WERE OTHER PEOPLE HAVING THE SAME ISSUE AND FOUND IT THAT THERE HAVE BEE. SEVERAL COMPLAINTS. I FOUND SOME INFORMATION CLAIMING THAT A PIN IN THE HYDRAULIC CONTROL UNIT IS TO BLAME BUT IM NOT SURE. AS STATED, I HAD THE CAR TO A MECHANIC SEVERAL TIMES AND THEY CANT SEEM TO PINPOINT A PROBLEM. *TR

Mileage: 125,000

WHEN BRAKING ON UNEVEN SURFACES THE BRAKE GOES TO THE FLOOR AND DOESN'T STOP THE CAR PROPERLY. I NEED TO PUT THE CAR INTO PARK AND PUMP THE BRAKE PEDAL TO GET IT WORKING AGAIN. I TRIED TO STOP WHEN APPROACHING A MAIN ROAD FROM A SIDE ROAD. THE MAIN ROAD WAS BEING RESURFACED AND WAS ABOUT 1" OR 2" LOWER THAN THE SIDE ROAD. AS THE FRONT TIRES WERE DROPPING DOWN THE TRANSITION FROM THE NORMAL ROAD TO THE LOWER ROAD I APPLIED THE BRAKE, THE BRAKE PEDAL HIT THE FLOOR OF THE CAR AND DID NOT BRAKE IN A NORMAL AMOUNT IF TIME OR SPACE. IT FELT LIKE THE BRAKE FAILED. I HAD TO HIT THE BRAKE NUMEROUS TIMES TO GET THE CAR TO STOP. THE WHEELS WERE NOT TURNED WHEN THE BRAKE FAILURE HAPPENED. THE BRAKE CONTINUED TO NOT WORK PROPERLY UNTIL I PUMPED IT UP AGAIN. THE BRAKE FAILURE HAPPENED NUMEROUS OTHER TIMES WHEN TRYING TO BRAKE WHEN GOING OVER POTHOLES AND OTHER UNEVEN SURFACES. THE WHEELS ARE ALWAYS STRAIGHT WHEN THE BRAKE FAILURES OCCUR. THE BRAKES SEEM TO FAIL EACH TIME THE FRONT WHEELS ARE GOING DOWN A BREAK IN THE ROAD. THE BRAKES CONTINUE TO NOT WORK CORRECTLY ON ALL SURFACES UNTIL I PUMP THEM UP AGAIN. MY MECHANIC DOES NOT KNOW THE CAUSE OF THIS PROBLEM. THE PROBLEM HAS ALWAYS HAPPENED ON CLEAR, DRY ROADS.

Mileage: 120,000

BRAKING WHILE GOING OVER A SPEED BUMP AND ANTI-LOCK BRAKES ENGAGED BRIEFLY. AFTER INCIDENT, BRAKE PEDAL BECAME VERY SOFT. HAVE TO PUSH PEDAL ALMOST TO THE FLOOR BEFORE BRAKES GRAB NOW.

Mileage: 123,000

ON AN ICY FRIDAY NIGHT MY CAR'S BRAKES LOCKED UP IN THE "SOFT STATE" FOR SEVERAL DAYS AFTER THE INITIAL TRYING TO BRAKE ON THE ICY STREET. I TOOK IT TO A MECHANIC AND HE COULDN'T FIND ANYTHING. I THINK THEY MUST HAVE HIT THE BRAKES SO HARD THAT IT PUT THEM BACK INTO PLACE. I FOUND THIS ARTICLE A WEEK LATER IN OUR NEWSPAPER. THE ASSOCIATED PRESS THE U.S. GOVERNMENT IS INVESTIGATING SOME FORD FUSION AND MERCURY MILAN CARS BECAUSE THE BRAKE PEDAL MAY LOSE PRESSURE, MAKING IT HARD FOR DRIVERS TO STOP THE VEHICLE. THREE CRASHES WERE BLAMED ON THE BRAKING ISSUE, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAID TUESDAY. THE BRAKE PEDAL CAN GO "SOFT" WHEN DRIVING ON SLIPPERY OR UNEVEN SURFACES. NHTSA RECEIVED 141 COMPLAINTS, WITH SOME REPORTING THAT THEIR CAR STOPPED PAST RED LIGHTS, LEAVING THEM IN THE MIDDLE OF FLOWING TRAFFIC. THE INVESTIGATION COVERS FORD FUSION AND MERCURY MILAN CARS WITH MODEL YEARS 2007 TO 2009. NHTSA ESTIMATED THAT THERE ARE ABOUT 475,000 OF THOSE VEHICLES. THE MAKER OF BOTH CAR MODELS, DEARBORN, MICHIGAN-BASED FORD MOTOR CO., SAID IT WILL COOPERATE WITH THE INVESTIGATION. READ MORE HERE: HTTP://WWW.KANSASCITY.COM/LATEST-NEWS/ARTICLE123086244.HTML#STORYLINK=CPY. *TR

Mileage: 140,000

WHENEVER I BRAKE OVER A SLIPPERY OR BUMPY SURFACE MY BRAKES DON'T WORK PROPERLY. MY CAR SKIDS FOR A BIT AND THE BRAKES FEEL SPONGY. THE SLOW REACTING BRAKES CONTINUE TO ACT THAT WAY FROM A FEW MINUTES TO A FEW DAYS AFTER THE INITIAL BRAKE. THIS HAS HAPPENED SEVERAL (ANY DRIVING CIRCUMSTANCE, ALTHOUGH ICY SEEMS TO BE A CONTRIBUTING FACTOR, AND ANY ROAD) TIMES AND IT LITERALLY FEELS AS THOUGH I HAVE NO CONTROL OVER MY CAR. (I WILL CHOOSE AN ARBITRARY DATE SINCE THIS HAS HAPPENED ON MULTIPLE OCCASIONS). *TR

UNDER STOPPING SOMETIMES BRAKE PEDAL WILL GET SOFT AND BRAKE PEDAL WILL GO TO THE FLOOR MAKING CAR HARD TO STOP. THIS HAS BEEN NOTICED AFTER ABS SYSTEM HAS ENGAGED. THIS CAR HAS 88K ON THE ODOMETER.

Mileage: 88,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FELT SPONGY AND PERFORMED AT HALF STRENGTH WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED AND ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

BRAKE PEDAL FEELS SPONGY AFTER HARD BRAKING OR DURING WET DRIVING CONDITIONS. IT HAS BEEN REPORTED TO MY SERVICING FORD DEALER SEVERAL TIMES AND THEY STATE THAT THE BRAKES ARE PERFORMING TO SPEC. *TR

Mileage: 148,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOOR, VIBRATED, AND THE ABS ACTIVATED. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUMPED TO COME BACK UP. THE CONTACT MENTIONED THAT THE PEDAL WOULD REMAIN SOFT FOR EXTENDED PERIODS OF TIME DURING COLD WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

WHILE DRIVING DOWNHILL ON WET ROADS, THE BRAKE PEDAL WAS SOFT AND NON-RESPONSIVE, CAUSING ME TO BE UNABLE TO STOP THE VEHICLE IN TIME TO AVOID THE CAR STOPPED IN FRONT OF ME. I HAD PLENTY OF TIME TO STOP UNDER NORMAL CIRCUMSTANCES BUT I PUSHED THE PEDAL TO THE FLOOR AND IT DIDN'T REACT. *TR

Mileage: 112,500

THIS HAS OCCURRED SEVERAL TIMES OVER THE PAST YEAR WITH MY 2009 FORD FUSION. WHEN GOING OVER RAILROAD TRACKS, HITTING BLACK ICE AND WHEN PRESSING THE BRAKE PEDAL WHILE DRIVING OVER A SMALL POTHOLE. IT HAS BEEN IN FOR SERVICE 3 TIMES, AND THEY CAN'T FIND ANYTHING WRONG WITH IT. THE MOST RECENT INCIDENT HAPPEN A FEW WEEKS BEFORE CHRISTMAS. THE MECHANIC TOLD ME NOT TO DRIVE IT UNTIL HE COULD LOOK AT IT WHICH HAPPEN TO BE AFTER CHRISTMAS. ON THIS OCCURRENCE, I HIT A SMALL PATCH OF BLACK ICE AND A SMALL POTHOLE WHILE COMING TO A STOP LIGHT, THE ABS ENGAGED AND THE BRAKES DROPPED TO THE FLOOR AND REMAINED SOFT. THIS SOUNDS LIKE A REAL SAFETY ISSUE, PLEASE ISSUE A RECALL! THE MECHANIC AGAIN COULD NOT FIND A PROBLEM WITH ANYTHING AND THE BRAKE PEDAL HAD RETURNED TO NORMAL BY THE TIME HE HAD IT AT THE SHOP. *TR

Mileage: 98,000

I HAVE EXPERIENCED MY BRAKES GIVING OUT WHILE BRAKING ON SLICK SURFACES SUCH AS ROAD REPAIR COVERS, AS WELL AS ON RAINY ROADS. I HAVE SLID THROUGH INTERSECTIONS WHEN THE LIGHT WAS RED BECAUSE THE BRAKES WOULDN'T ENGAGE. AFTER EACH OF THESE OCCURRENCES, THE BRAKES ARE SPONGY, HAVING TO PUSH THEM TO THE FLOOR TO EVEN STOP.THIS IS A VERY DANGEROUS SITUATION TO MYSELF AND OTHER DRIVERS. THIS HAS HAPPENED AT LEAST FIVE TIMES OVER THE LAST THREE MONTHS. PLEASE LET ME KNOW IF THERE IS ANYTHING I CAN DO TO HELP YOUR INVESTIGATION EFFORTS. IT'S MY HOPE THAT A RECALL WILL BE ISSUED FOR THIS PROBLEM. THIS PROBLEM HAS OCCURRED ALWAYS WHILE THE VEHICLE WAS IN MOTION, AND HAS HAPPENED ON A CITY STREET, HIGHWAY OFF RAMP, AND INTERSECTIONS. *TR

Mileage: 126,000

HAVE LOST BREAKING WHEN MAKING TURN AND APPLYING BRAKES ON ROUGH ROADS (IN WINTER) THE BRAKE PEDAL WENT TO THE FLOOR IN ORDER TO STOP AND AFTER QUITE SOME TIME THE BRAKES WOULD RETURN TO "NORMAL" AND THEN TIS PROBLEM WOULD REOCCUR, TO DATE THIS HAS HAPPENED SEVERAL TIMES OVER A TWO AND A HALF PERIOD, WHEN TAKEN INTO MECHANIC HE COULD FIND NO PROBLEM, HE HAS SUGGESTED TO REPLACE THE MASTER CYLINDER, HOW EVER I HAVE NEVER HAD A MASTER CYLINDER FAIL AND THEN FIX ITSELF AND THEN FAIL OVER AGAIN AND AGAIN, I BELIEVE IT IS THE ABS CONTROL VALVE AND I FEEL THAT THIS IS NOT A NORMAL WEAR ISSUE, AND THAT FORD SHOULD DO A TOTAL RECALL TO REPAIR THIS "SAFETY" ISSUE.

WHILE IN THE ACT OF STOPPING FOR A RED LIGHT ON A BUMPY & POTHOLED ROAD THE BRAKE SYSTEM SEEMED TO LOOSE PRESSURE. THE BRAKE PEDAL ALMOST WENT ALL THE WAY TO THE FLOOR. THIS 70%-80% LOSS OF BRAKING POWER PERSISTED UNTIL HAVING A MECHANIC FIX THE ABS SYSTEM IN SEPTEMBER 2016. THEN SOMETIME IN OCTOBER OF THE SAME YEAR THE EXACT SAME ISSUE APPEARED IN THE EXACT SAME MANNER. HAD THE MECHANIC ONCE AGAIN FIX IT. WHEN THE "MUSHY" PEDAL PROBLEM IS PERSISTING I HAVE TO TAKE INTO ACCOUNT THAT NOW MY CAR HAS ABOUT 80% LESS STOPPING POWER. LUCKILY NO ACCIDENT HAS OCCURRED HOWEVER THE PROBABILITY FOR ONE CERTAINLY INCREASED. *TR

Mileage: 150,000

I OWNED THIS CAR FOR ABOUT 18 MONTHS. DURING THIS TIME I NOTICED WHEN USING THE BRAKES IF THE ABS SYSTEM ENGAGED THE PEDAL WOULD BECOME SOFT AND YOU HAD TO PUSH IT HARD AND TO THE FLOOR TO GET THE CAR STOPPED. I HAD SEVERAL CLOSE CALLS AND ONE WRECK THAT DID MINIMAL DAMAGE. MY SON ALSO DRIVE THE CAR FROM TIME TO TIME AND COMPLAINED OF HE SAME PROBLEM. ON THE MORNING OF DECEMBER 10,2016 HE WAS ON HIS WAY TO TAKE HIS ACT TEST AND IT'S WAS IN THE LOW 20S. HE TOPPED A BLIND HILL AND THERE WAS A WRECK JUST OVER THE HILL. HE HAD TO BRAKE HARD BUT THE BRAKING SYSTEM FAILED AND HE RAN INTO THE WRECKED VEHICLES. HE HIT SO HARD THE AIRBAG DEPLOYED AND RADIATOR BUSTED. THE CAR WAS A TOTAL LOSS. HE IS OK THANK GOD BUT NOW I AM LEFT PAYING THE CAR I LOST OFF PLUS HAVING TO PAY FOR ANOTHER CAR BECAUSE THE BRAKING SYSTEM FAILED. FORD HAS PUT ME IN A BAD FINANCIAL SITUATION AND NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE LOSES THEIR LIFE! I LOVED MY FUSION UNTIL I FOUND OUT THAT FORD IS TO BLAME FOR THESE PROBLEMS. I WILL NEVER OWN ANOTHER ONE. NICE CAR UNTIL SOMEONE GETS HURT OR EVEN WORSE, KILLED BECAUSE THEY HAVE NOT BEEN RECALLED. *TR

Mileage: 150,000

WHEN PRESSING BRAKE PEDAL AT ANY SPEED THE PEDAL GOES ALL THE WAY TO THE FLOOR. WHEN I TOOK TO DEALER FOR REPAIR THEY TOLD ME THAT THE PROBLEM WAS DUE TO MASTER CYLINDER. I PAID OVER $800 FOR REPAIR BUT THE PROBLEM PERSISTS. NOW DEALER IS TELLING ME IT COULD BE THE ABS. THEY ARE ASKING FOR AN ADDITIONAL $1000 TO FIX. HELP ME? I AM CONTINUING TO DRIVE THE CAR.

Mileage: 137,000

DURING SUMMER 2016, SLAMMED ON BRAKES AND SWERVED LEFT THUS ACTIVATING THE ABS AT HIGHWAY SPEEDS TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE THAT WAS CHANGING LANES WITHOUT LOOKING, AT WHICH TIME, MY BRAKE PEDAL WENT TO THE FLOOR AND BRAKES LOST STOPPING POWER. CAR CONTINUED TO HAVE DIMINISHED BRAKING WITH PEDAL TRAVELING TO FLOOR AND TAKING A LOT OF EXTRA DISTANCE TO STOP. THE NEXT DAY IT APPEARED TO SOMEWHAT CORRECT ITSELF BUT PEDAL STILL HAD EXTENDED TRAVEL AND SPONGY PEDAL. TOOK TO MECHANIC WHO COULD NOT DIAGNOSE BUT THOUGHT IT MIGHT BE THE ABS OR MASTER CYLINDER. CONTINUED TO DRIVE WITH SPONGY PEDAL. FOUR MONTHS LATER, ABS ACTIVATED AFTER SLIDING ON ICY ROAD, PEDAL AGAIN WENT TO FLOOR WITH LITTLE STOPPING POWER. THE CAR WOULD NOT STOP WITHIN NORMAL DISTANCE EVEN ON CLEAR SURFACE. CAREFULLY DROVE IT HOME AND SCHEDULED DEALER APPOINTMENT. TOOK CAR TO TWO DIFFERENT FORD DEALERS BECAUSE FIRST ESTIMATE WAS SO EXPENSIVE, BUT BOTH DIAGNOSED PROBLEM AS ABS HYDRAULIC CONTROL UNIT. REPLACED HCU AND BRAKES ARE BACK TO NORMAL FEEL. REPAIR PAPERWORK AVAILABLE UPON REQUEST.

Mileage: 115,000

ON A SLIPPERY ROAD, APPLIED THE BRAKES AND THE ABS CAME ON. AFTER THAT THE BRAKES FELT SPONGY. MECHANIC SAID THE BRAKE FLUID LOOKS CONTAMINATED WITH METAL FLECKS IN BRAKE FLUID.

Mileage: 146,000

WHEN BRAKING WHILE DRIVING OVER MANHOLE COVERS OR BUMPS IN THE ROAD MY BRAKE PEDAL GOES TO THE FLOOR MAKING BRAKING VERY DIFFICULT. AS IT APPEARS THE ABS KICKS IN AND THEN FAILS. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL FAILED WITHOUT WARNING. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO ENGAGE THE BRAKES EVEN AFTER TURNING OFF AND RESTARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS INFORMED THAT THE HCU NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.

Mileage: 141,000

WHEN DRIVING OVER A BUMP IN THE ROAD OR ROUGH SURFACE OR SOMETHING THAT WOULD CAUSE THE ABS BRAKING SYSTEM TO ACTIVATE, THE BRAKES WOULD GO SOFT AND NEED TO BE PRESSED VERY HARD IN ORDER TO MAKE THE CAR STOP. THIS INCREASES THE TIME IT TAKES FOR THE CAR TO BRAKE MAKING IT HARD TO STOP ESPECIALLY IN RUSH HOUR TRAFFIC. IT HAS HAPPENED ON 3 OCCASIONS ALREADY. *TR

Mileage: 97,500

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKES WENT SOFT AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE BRAKE FLUID WAS REPLACED. THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

WHILE BRAKING OVER A SLIPPERY SURFACE, THE ABS ACTIVATED. AFTER THAT, WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD GO WAY DOWN WITH REDUCED AND DELAYED BRAKING ACTION. EVENTUALLY THE BRAKES RETURNED TO NORMAL ACTUATION BUT THE PROCESS HAS REPEATED, CAUSING DELAYED AND REDUCED BRAKING, TAKING THE DRIVER BY SURPRISE. THIS IS A DEFINITE SAFETY CONCERN.

Mileage: 95,000

HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO STOP. TOOK CAR IN TO DEALER ON 12-21-1016 AND WAS TOLD THE BRAKES WERE NOW PROPERLY WORKING. THE BRAKE PROBLEM STARTED WITH I WENT OVER A SPEED BUMP ON MY STREET ABOUT 2 WEEKS AGO. THE CAR WAS IN MOTION. I NOW FEEL UNSAFE DRIVING THIS CAR. *TR

Mileage: 100,100

SOFT BRAKE PEDDLE AFTER HITTING BUMP IN HIGHWAY. PEDDLE TO FLOOR AND HAD TO PUMP HARD TO GET THE CAR TO STOP. FINALLY STOPPED IN THE INTERSECTION. HAS OCCURRED ON 4 OCCASIONS OVER A 2 YEAR PERIOD. BRAKING FINALLY IMPROVES AFTER A SHORT PERIOD OF TIME. WAS IN A 45 MPH SPEED ZONE NEAR HOME ON 3 OF THE OCCURRENCES.

Mileage: 110,000

ABS ACTIVATES DURING BRAKING OVER ROUGH SURFACES CAUSING BRAKE PEDAL TO FEEL SPONGY AND SOFT AFTERWARDS. DIMINISHED BRAKE PERFORMANCE AFTER ACTIVATION OF ABS CAUSING INCREASED STOPPING DISTANCE. BLEEDING OF LINES AND ABS UNIT SEEMS TO IMPROVE BRAKE PERFORMANCE SLIGHTLY, BUT NEVER TO 100% I AM AN AUTOMOTIVE TECHNICIAN WITH OVER 15YRS EXPERIENCE, AND THIS IS MY PERSONAL VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THIS VEHICLE IN 2011.

Mileage: 75,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,919.

Mileage: 107,919

BRAKES HAVE GONE SOFT AFTER BRAKING HARD WHILE DRIVING ON THE HIGHWAY IN WET CONDITIONS ON THREE SEPARATE OCCASIONS. CANNOT GET FORD TO TAKE RESPONSIBILITY AND CORRECT THE PROBLEM. *TR

Mileage: 81,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING OVER A WET RAILROAD CROSSING, THE ABS SENSOR SUDDENLY ILLUMINATED. WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT IMMEDIATELY STOP. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTENDED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

SEVERAL TIMES, SINCE WE'VE OWNED THIS CAR, THE ABS SYSTEM HAS KICKED IN. IF THIS HAPPENS WHEN THE CAR IS ON ICE OR SNOW, EVERYTHING IS FINE AND BRAKES RETURN TO NORMAL. HOWEVER, IF THE ABS SYSTEM KICKS IN AND THE CAR IS ON A ROUGH ROAD/SURFACE, THEN THE BRAKES GO "SOFT" AFTER AND REMAIN THAT WAY FOR UP TO WEEKS AT A TIME. I WAS DRIVING ON A NEIGHBORHOOD SIDE STREET, LATE FOR AN APPOINTMENT AND WAS DOING ABOUT 35 IN A 25 ZONE, AND SUDDENLY I SAW ON THE CROSS STREET, THEY HAD MILLED THE ASPHALT. I BRAKED HARD TO SLOW DOWN FOR THE TRENCH I WAS GOING TO CROSS OVER AND THE ABS KICKED IN. WHEN I WAS BACK ON NORMAL ROAD SURFACE AND WAS BRAKING FOR A LIGHT, THE PEDAL WENT TO THE FLOOR, JUST STOPPING THE CAR IN TIME. I TRIED EVERYTHING, PUMPING THEM UP TO BRING IT TO A GRADUAL STOP, PUSHING SLOWER ON THE PEDAL AND SLAMMING ON THE PEDAL, THEY REMAINED SOFT AND I HAD 0 CONFIDENCE THAT MY CAR WOULD STOP ON TIME IN AN EMERGENCY. MY MECHANIC HAD MY CAR FOR MORE THEN 3 DAYS, BLEED THE LINES, NO CHANGE, REPLACED THE MASTER PUMP, NO CHANGE ( I ENDED UP LEAVING THE NEW MASTER PUMP ON SINCE IT'S 7 YEARS OLD AND HAS OVER 100,000 MILES ON IT) AND RE-BLEED THE LINES A SECOND TIME, NO CHANGE. OVER A PERIOD OF TIME, THEY FINALLY CAME BACK TO FULL PRESSURE. I GOOGLED FUSION BRAKE PROBLEMS AND WAS SURPRISED TO FIND MANY ENTRIES REFERRING TO THE SAME PROBLEM, THAT BEING ON A "ROUGH ROAD" AND ABS KICKING IN, SOFT BRAKES ENSUED. I WILL FIND ALL OF MY RECEIPTS AND HAVE MORE PRECISE INFO IN A WEEK OR TWO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 112,500

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO STOP. TOOK CAR IN TO DEALER 12-21-2016 AND WAS TOLD THE BRAKES WERE NOW PROPERLY WORKING. THE BRAKE PROBLEM STARTED WHEN I WENT OVER A SPEED BUMP ON MY STREET ABOUT 2 WEEKS AGO. THE CAR WAS IN MOTION. I NOW FEEL UNSAFE DRIVING THIS CAR. *TR

Mileage: 100,000

ON 3 SEPARATE OCCASIONS MY BRAKES HAVE FAILED - TWICE I WAS TURNING A CORNER TO THE RIGHT - APPLIED MY BRAKES - PAVEMENT WAS ROUGH - I HEARD A THUD LIKE NOISE AND THE BRAKES WERE ALL BUT GONE - BRAKE PEDAL WENT CLEAR TO THE FLOOR. THE THIRD TIME I WAS DRIVING ON SNOW PACKED/ ICY ROAD AND THE LIGHT TURNED RED - IT WAS A VERY SLIGHT DOWNHILL SECTION -.I DIDN'T HAVE ANY BRAKES - I TRIED PUMPING, THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND THEN I HAD TO JUST PUT BOTH FEET ON THE BRAKE PEDAL AS HARD AS I COULD - FINALLY CAME TO A STOP IN THE INTERSECTION - IF A CAR WOULD HAVE BEEN IN FRONT OF ME I WOULD NOT HAVE BEEN ABLE TO STOP. I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS. I HAVE HAD THE CAR TO THE MECHANIC TWICE NOW AND WHAT HE'S DOING IS NOT FIXING THE PROBLEM. *TR

Mileage: 100,300

WHILE DRIVING IN SLUSH AND SNOWY ASPHALT ROADS, I WAS TURNING THE CORNER ON CITY ROADS AT A STOPLIGHT AND I STARTED TO SLIDE SO I PRESSED MY BRAKES AND MY PEDAL WENT STRAIGHT TO THE FLOOR. I COULD PUMP MY BRAKES AND I WOULD SLOWLY SLOW DOWN BUT IN ORDER TO STOP I HAD TO PRESS THE PEDAL TO THE FLOOR HARD. I DID TAKE MY VEHICLE IN FOR SERVICE ON 12/20/16 AT A FORD DEALERSHIP AND THEY REPLACED THE ABS HYDRAULIC CONTROL UNIT FOR $1274. *TR

Mileage: 126,000

AFTER COMING TO A HARD STOP ON INTERSTATE DUE TO A CRASH AHEAD BRAKE PEDAL WENT SOFT AND BRAKING WAS DIMINISHED. I TOOK THE VEHICLE TO A NEARBY FORD DEALER AND THEY BLED THE BRAKES AND ENGAGED THE ANTI-LOCK SYSTEM IN A GRAVEL LOT TO 'RESET' THE SYSTEM. I TREATED THIS AS A ON OFF ANOMALY UNTIL I SAW IN THE NEWS THAT OTHERS HAVE ALSO EXPERIENCED THIS.

Mileage: 84,000

TWICE THIS YEAR I TRIED TO BRAKE WHILE GOING OVER A ROUGH SURFACE COMING TO AN INTERSECTION AND THE BRAKES WENT TO THE FLOOR AND IT TOOK MORE DISTANCE TO STOP THAN IT SHOULD. THE BRAKE PEDAL STAYED LOW FOR ABOUT 15 MIN. UNTIL IT EVENTUALLY CAME BACK TO REGULAR POSITION. TOOK IT TO DEALER ON OCT. 26,2016 WHEN IT HAPPENED THE SECOND TIME AND THEY SAID THEY CHECKED EVERYTHING AND MY BRAKES WERE FINE. I EVEN SUGGESTED IT SEEMED TO BE RELATED TO ABS SINCE I DIDN'T FEEL THE NORMAL 'GRABBING' SENSATION WHEN THE ABS TAKES OVER.

Mileage: 82,758

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE ANTI LOCK BRAKE SYSTEM STALLED WHILE THE VEHICLE WAS BEING DRIVEN IN THE SNOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 61,000. UPDATED 02/22/2017*CT *CN

Mileage: 61,000

THE ANTI-LOCK BRAKE SYSTEM GOES SOFT AND THE BRAKES GO TO THE FLOOR IN SNOWY OR RAINY CONDITIONS. I HAVE EXPERIENCED THIS ON TWO SNOWY DAYS IN MASSACHUSETTS ON DECEMBER 17TH AND 18TH, 2016. THE CAR WOULD NOT STOP WHEN I BRAKED IN MOTION FOR A 2 WAY STOP SIGN. THE BRAKES MADE LARGE NOISES AND FELT VERY SOFT AND THE CAR WOULD NOT COMPLETELY STOP. FORTUNATELY I WAS ONLY GOING 15 MILES PH AND NO OTHER CARS WERE APPROACHING. HOWEVER, IF A CAR WAS PROCEEDING I WOULD HAVE CRASHED INTO THE CAR.I UNDERSTAND THAT THE 2009 FORD FUSION IS UNDER INVESTIGATION THAT THE BRAKES MAY FAIL IN CERTAIN WEATHER CONDITIONS. THIS IS TRUE AS I HAVE EXPERIENCED IT. WHAT DO WE DO WHILE WAITING FOR THIS INVESTIGATION? IT IS A SAFETY PROBLEM WITH THE CAR. IS FORD RESPONSIBLE IN BETWEEN THIS INVESTIGATION TO FIX THE PROBLEM? CAN I BRING MY CAR TO THE FORD CENTER TO HAVE THIS ISSUE FIXED ON THEIR DIME?

Mileage: 14,000

AFTER THE ANTILOCK BRAKES ARE ENABLED THE BRAKE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR BEFORE THE BRAKES ARE ACTIVATED. THIS PROBLEM HAS CAUSED THE VEHICLE TO GO PAST SEVERAL IMPORTANT STOPPING POINTS INCLUDING STREET LIGHTS.

Mileage: 97,219

BRAKE PEDAL WENT SOFT AND DIFFICULT TO STOP

Mileage: 50,000

THE BRAKE PEDAL WENT TO THE FLOOR WHILE I WAS APPLYING THEM UNDER NORMAL CONDITIONS. MAYBE 25 MPH ON A CITY STREET. AFTER HAVING A MECHANIC INSPECT MY CAR, HE DETERMINED THE ABS HYDRAULIC UNIT WAS BAD.....$1600 LATER THE PROBLEM WAS FIXED. I GOT LUCKY, BUT THAT FAILURE COULD'VE BEEN DANGEROUS. THE BRAKES DID ENGAGE, BUT WHEN THE PEDAL WAS ALMOST TO THE FLOOR. *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE WOULD NOT STOP AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 02/21/17*LJ

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS AND APPLYING THE BRAKE PEDAL, THE BRAKES FELT SPONGY OR SOFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS AND SHOES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE BRAKE PADS AND SHOES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 81,492.

Mileage: 81,492

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE ABS SENSOR ACTIVATED. MOMENTS LATER, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT IMMEDIATELY STOP AND THE STOPPING DISTANCE WAS INCREASED. THE DEALER CHANGED THE REAR ROTORS AND BRAKE PADS, AND BRAKE FLUID; HOWEVER, THE SAME FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,914.

Mileage: 103,914

WHILE RECENTLY DRIVING ON SNOW, THE BRAKES SEEMED TO ALMOST MALFUNCTION AFTER ABS WAS ACTIVATED. I HAD TO PRESS THE BRAKES ALMOST TO THE FLOOR TO BRAKE WHICH DELAYED MY ABILITY TO BRAKE ALMOST CAUSING MY VEHICLE TO NOT STOP IN TIME. THIS HAPPENED WHILE DRIVING AT ANY SPEED IN SLICK CONDITIONS THAT WOULD ACTIVATE THE ABS SYSTEM. PUMPING THE BRAKES WOULD HELP TO BRING THE BRAKE PRESSURE BACK BUT WOULD ALMOST INSTANTLY GO OUT AGAIN THE NEXT TIME I HAD TO BRAKE. THIS SIGNIFICANTLY DECREASES MY ABILITY TO DRIVE SAFELY. *TR

Mileage: 78,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO SLOW DOWN FROM 30 MPH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,440.

Mileage: 65,440

2009 FORD FUSION BRAKE PROBLEMS. THE BRAKE PEDAL INTERMITTENLY GOES DOWN THE FLOOR UNEXEPECTLY. I HAD TO STAND ON THE BRAKE PEDAL TO STOP THE CAR. THIS ISSUE HAS BEEN REPORTED TO MURPHY FORD, CHESTER PA ON 4 OCCASIONS. THIS CAR HAS BEEN TOWED TWICE TO MURPHY FORD , CONCERNING THIS ISSUE. MURPHY FORD COULD NOT DUPLICATE THIS PROBLEM. AFTER THE 4TH VISIT, AND MURPHY FORD COULD NOT DUPLICATE THE PROBLEM, I REQUESTED THAT THE MASTER CYLINDER BE REPLACE. THIS CAR IS UNSAFE AND FORD SHOULD CORRECT THIS PROBLEM. I AM AUTHORIZING THE NHTSB TO REVIEW MY VEHICLE SERVICE RECORD FROM MURPHY FORD CONCERNING THIS ISSUE.

Mileage: 90,000

WHEN ANTI-LOCK BRAKING SYSTEM IS NEEDED, SUCH AS ON A SLIPPERY ROAD, THE BRAKE PEDAL GOES TO THE FLOOR, RESULTING IN A LACK OF STOPPING POWER, RESULTING IN A HAZARDOUS SITUATION. WHEN ROADS ARE NOT SLIPPERY, BRAKES WORK NORMALLY.

Mileage: 10

MY BRAKE PEDAL HAS GONE SOFT AND OPERATES NOW MUCH CLOSER TO THE FLOOR OF THE VEHICLE FOLLOWING A RATHER SEVERE APPLICATION OF BRAKING TO AVOID A COLLISION. (I WAS TRAVELING THROUGH AN INTERSECTION ON A MAJOR ROADWAY AT 40-45 MPH WHEN A VEHICLE MADE A LEFT TURN IN FRONT OF ME) IMMEDIATELY FOLLOWING THE INCIDENT, I FEARED THAT THE VEHICLE WAS NOT GOING TO STOP AT THE NEXT TRAFFIC LIGHT AND SO IT WENT FOR THE REMAINDER OF THE DAY IN OCTOBER , 2016. THE BRAKES WERE NOT RIGHT. AFTER SEVERAL DAYS I NOTICED THAT THE BRAKES DID FEEL A LITTLE BETTER, HOWEVER, I AM SURE HAVING DRIVEN THIS VEHICLE SINCE PURCHASED NEW, THEY ARE NOT WHAT THEY WERE PRIOR TO THE HARD STOP. *TR

Mileage: 88,500

BOTH MY WIFE AND I EXPERIENCED THE BRAKE PEDAL GOING SOFT SO THAT WE HAD TO PRESS DOWN FURTHER AND THE BRAKE PEDAL TRAVELED DOWN FURTHER TO GET TO FIRM RESISTANCE. THE CAR WOULD NOT BRAKE NORMALLY BUT REQUIRED MORE PRESSURE TO BRAKE THE CAR AND TOOK LONGER TO STOP. WE FELT UNSAFE. IT OCCURRED AT VARIOUS SPEEDS, WHEN TRYING TO STOP. THE PROBLEM IS INTERMITTENT AND WE DO NOT KNOW WHEN IT WILL OCCUR OR WHY IT IS HAPPENING. THIS HAPPENED WHEN TRYING TO STOP FOR STREET LIGHTS OR STOP SIGNS AND OCCURRED THIS PAST MONTH, THE BEGINNING OF DECEMBER 2016. IT HAPPENED WHEN WE WERE TRAVELING STRAIGHT OR ON A CURVE COMING TO A FULL STOP. IT HAPPENED ON MORE THAN ONE DATE, SEVERAL TIMES TOWARDS THE BEGINNING OF DECEMBER 2016

Mileage: 102,000

THE BRAKES WILL RANDOMLY GET SPONGY AND GO TO THE FLOOR WHEN APPLIED IN AN EMERGENCY SITUATION. ALSO THE BRAKES WILL FEEL SPONGY AND GO TO THE FLOOR WHEN APPLIED AND THE VEHICLE IS TRAVELING OVER BUMPS IN THE ROAD. NEITHER MY HUSBAND OR MYSELF HAVE NOT HAD AN ACCIDENT IN THIS VEHICLE BUT HAVE HAD TO EXIT THE ROADWAY TO AVOID REAR ENDING OTHER VEHICLES. ALSO THE VEHICLE HAS TRAVELED INTO INTERSECTIONS PRIOR TO STOPPING WHEN ATTEMPTING TO STOP WHILE TRAVELING OVER BUMPS. THIS IS EXTREMELY DANGEROUS AND SCARY AND AS A RESULT WE CAN'T ALLOW OUR CHILDREN TO DRIVE THIS VEHICLE. WE PREVIOUSLY HAD A 2007 FORD FUSION IN WHICH MY DAUGHTER REAR ENDED ANOTHER CAR IN TRAFFIC WHEN SHE APPLIED THE BRAKES AND THAT FORD FUSION WAS TOTALED. WHEN THE BRAKES ARE NOT HAVING THE ABOVE PROBLEMS, IT IS A GREAT CAR TO DRIVE. THESE BRAKE ISSUES MAKE ME A VERY UNCOMFORTABLE DRIVER AS WE HAVE A LOT OF BUMPY ROADS IN MY CITY. IT ALSO MAKES TRAVELING VERY DIFFICULT AS I DON'T KNOW WHAT TYPE OF ROAD SURFACES I MAY ENCOUNTER. THE VEHICLE HAS BEEN TO THE SHOP ABOUT THESE ISSUES BUT THEY NEVER FIND A PROBLEM. *TR

Mileage: 89,000

THIS HAS OCCURRED SEVERAL TIMES OVER THE PAST YEAR WITH MY 2009 FORD FUSION THAT CURRENTLY HAS 74,000 MILES ON IT. WHEN PRESSING THE BRAKE PEDAL WHILE DRIVING OVER A SMALL POTHOLE OR SLIGHTLY DAMP ROAD SURFACE, THE ABS SYSTEM ENGAGES. THE BRAKE PEDAL FEELS AS THOUGH IT IS GRINDING AND PUSHING BACK ON MY FOOT, AND THE CAR DOES NOT STOP. I PRESS THE BRAKE AS HARD AS I CAN TO TRY TO STOP THE CAR. THE BRAKE PEDAL CONTINUES TO FEEL AS THOUGH IT IS GRINDING AND THEN DROPS TO THE FLOOR. THE CAR EVENTUALLY COMES TO A STOP. I HAVE NEARLY BEEN IN SEVERAL ACCIDENTS, DUE TO THE CAR'S INABILITY TO STOP IMMEDIATELY. CURRENTLY, I HAVE TO DRIVE SEVERAL FEET BEHIND THE CAR IN FRONT OF ME, EVEN ON FLAT, DRY ROAD SURFACES. NOW WHEN I PRESS THE BRAKE PEDAL, THE BRAKES ENGAGE, BUT THEN DISENGAGE, UNTIL THE BRAKE PEDAL IS PRESSED TO THE FLOOR. ONCE THE BRAKE PEDAL IS ON THE FLOOR, THE CAR SLOWLY COMES TO A STOP. THE CAR WILL NOT STOP IMMEDIATELY. IT IS DANGEROUS TO DRIVE THE CAR, BECAUSE OF THIS. I MUST KNOW WELL AHEAD OF TIME WHEN I HAVE TO STOP THE CAR. *TR

WHEN BRAKING OVER BUMPS THE BRAKE PEDAL GOES TO THE FLOOR WITH NO RESPONSE. ABS MODULE STICKING.

Mileage: 100,400

HIT THE BRAKES COMING DOWN A HILL ON WET SURFACE, HAD A ABS EVENT AND THE BRAKE PEDAL WENT TO FLOOR. HAD TO PUMP BRAKES TO STOP . NOW CONSTANT SOFT PEDAL. NO BRAKE LIGHT OR ABS LIGHT CAME ON OR HAVE SINCE COME ON. HAD MASTER BRAKE CYLINDER REPLACED WAS NOT THE PROBLEM. RESEARCHED ONLINE AND FOUND INFORMATION SAYING THE ABS SYSTEM WAS MALFUNCTIONING AND MANY OTHER PEOPLE HAVE THE SAME PROBLEM.

Mileage: 103,000

2 TIMES IN PAST TWO MONTHS, WHILE DRIVING IN RAIN MY CAR LOST BRAKE PRESSURE. ONCE ON A LOCAL STREET AND ONCE ON A HIGHWAY EXIT RAMP. BOTH TIMES DRIVING STRAIGHT BUT TRYING TO MAKE A QUICK STOP. IN BOTH TIMES THIS HAPPENED WHILE BRAKING ON A METAL SURFACE (MANHOLE COVER). I HAD TO PRESS THE BRAKE ALL THE WAY TO THE FLOOR IN ORDER FOR THE CAR TO STOP. THIS LOSS OF PRESSURE LASTED FOR HOURS/OVERNIGHT. I WAS ABLE TO STOP BUT THE STOPPING PROCESS TOOK A LOT LONGER. I BROUGHT MY CAR INTO THE SHOP TODAY 12/27/16 AND THE SHOP FOUND NOTHING WRONG. I THEN SAW AN ARTICLE, TODAY, REGARDING THE NHTSA INVESTIGATION INTO THE LOSS OF BRAKE PRESSURE IN FORD FUSIONS. I AM REPORTING THIS SO THAT IT IS KNOWN MY FORD FUSION HAS HAD THE SAME ISSUE. *TR

Mileage: 123,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL HIT THE FLOORBOARD OF THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT STATED THE INTERLOCK BRAKE SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.

Mileage: 104,000

WHILE TRAVELING ON THE EXPRESSWAY AT SPEED, ON TWO DIFFERENT OCCASIONS, THE BRAKE PEDAL ON MY '09 FORD FUSION FIRST BEGAN TO GRAB THEN TRAVELED ALL THE WAY TO THE FLOOR RESULTING IN NO BRAKES. THE FIRST TIME WAS JUST AFTER HITTING A POT HOLE AND THE SECOND WAS ON WET PAYMENT. THE FIRST RESULTED IN SLIDING INTO AN INTERSECTION AFTER EXITING THE FREEWAY AND BEING ABLE TO STOP. THE SECOND REQUIRED ME TO SWERVE ONTO THE SHOULDER TO AVOID REAR-ENDING THE CAR IN FRONT OF ME. THE CAR WAS THEN INSPECTED AT A FORD DEALERSHIP WHICH SAID THE BRAKE FLUID WAS A BIT LOW BUT NO OTHER PROBLEMS WERE FOUND. THE PADS ARE GOOD, NO LEAKS HAVE BEEN DETECTED AND YET THE LOW FLUID CAN'T BE EXPLAINED, EVEN THOUGH IT WAS INSPECTED TWO MONTHS EARLIER. BOTH FAILURES OCCURRED DURING HARD BRAKING AND ONE OTHER ISSUE SUCH AS A POT HOLE OR WET PAVEMENT. NO ALERT INDICATORS LIGHTS ON THE DASH HAVE EVER COME ON. THE DEALER REPORTED NO ERROR CODES BEING AVAILABLE FROM THE COMPUTER. THE ISSUE HAS NOT OCCURRED IN THE LAST 3 WEEKS SINCE THE LAST DEALER "REPAIR".

Mileage: 59,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL FAILED TO ENGAGE. THE CONTACT MENTIONED THAT THE ISSUE STARTED AFTER SLIDING ON ICE AND THE ABS WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS BRAKE VALVES WERE OPENED AND NO PRESSURE WAS BEING APPLIED TO THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,600.

Mileage: 96,600

AFTER ANTI-LOCK BRAKES ENGAGED WHILE DRIVING, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND LOST MOST OF THE BRAKING ABILITY. THIS HAPPENED 3 TIMES. THE FIRST 2 TIMES IT HAPPENED, THE BRAKING PRESSURE RECOVERED WITHIN A DAY AND BRAKES WENT BACK TO NORMAL. THE 3RD TIME IT HAPPENED THE BRAKE PRESSURE NEVER RECOVERED COMPLETELY. I STILL HAVE BRAKING ABILITY, BUT REQUIRES A LONG BRAKE PEDAL TRAVEL TO ENGAGE BRAKES FULLY. IF I PUMP BRAKES, PEDAL PRESSURE SEEMS TO BUILD TO A NORMAL LEVEL, BUT WILL GO BACK TO A SOFT FEEL IMMEDIATELY AFTER I STOP PUMPING (AS IF THE BRAKE FLUID IS LEAKING PAST SOMETHING INTERNALLY). HAD DEALER LOOK AT IT AFTER 1ST INCIDENT, BUT COULDN'T DIAGNOSE ANY PROBLEMS WITH SYSTEM (BRAKES HAD GONE BACK TO NORMAL BY THEN). I AM CURRENTLY DRIVING WITH THE LONG PEDAL TRAVEL AND SOFT FEEL OF THE BRAKES, BUT HAVE LEARNED TO COMPENSATE FOR IT. *TR

Mileage: 65,500

I PURCHASED THIS USED CAR ON SEPT. 28, 2016. FIVE WEEKS LATER, ON NOV. 4, I WAS NEARING A RED LIGHT ON A CITY STREET AND BEGAN TO BRAKE. UNEXPECTEDLY, THE ABS ENGAGED AND I FOUND MYSELF WITHOUT ANY BRAKING POWER. I HAD TO PUSH THE BRAKE PEDAL TO THE FLOOR UNTIL THE CAR EVENTUALLY STOPPED APPROXIMATELY 12-15 FEET LATER. IF ANOTHER CAR OR A PERSON HAD BEEN IN FRONT OF ME, I WOULD HAVE HIT THEM. I IMMEDIATELY CONTACTED THE FORD DEALERSHIP WHERE I BOUGHT THE CAR (AUTONATION FORD OF WHITE BEAT LAKE, MINNESOTA), TOLD THEM WHAT HAPPENED AND THEN DROVE MY CAR SLOWLY TO THE DEALERSHIP WHERE THEY KEPT IT FOR FOUR DAYS. THEY REPLACED THE MASTER CYLINDER AND I WAS LED TO BELIEVE THAT THAT WAS THE END OF THE PROBLEM. THE DEALERSHIP CLAIMED THAT THEY DIDN'T KNOW WHAT ELSE MIGHT HAVE CAUSED SUCH A BRAKING PROBLEM. FIVE WEEKS LATER, ON DEC. 10, 2016, THE SAME THING HAPPENED ON ANOTHER CITY STREET AS I APPROACHED A RED LIGHT EXCEPT THIS TIME THE ABS ENGAGED BECAUSE THE ROAD WAS SEMI-SLIPPERY AFTER A SNOWFALL AND I HAD TO BRAKE A BIT HARDER. AGAIN, THE BRAKES DIDN'T WORK PROPERLY AND I HAD TO PRESS THEM TO THE FLOOR. MY CAR ENDED UP SLIDING THROUGH THE INTERSECTION (AGAINST A RED LIGHT) BEFORE COMING TO A STOP. LUCKILY, THERE WASN'T ANY OTHER TRAFFIC OR OBSTACLES IN THE INTERSECTION OR I WOULD HAVE HIT THEM AS WELL. I DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THERE HAVE BEEN NUMEROUS SIMILAR COMPLAINTS WITH FORD FUSION ABS SYSTEMS, INCLUDING A NUMBER OF COMPLAINTS MADE TO NHTSA. (THERE'S ALSO A VIDEO ABOUT THE PROBLEM AT YOUTUBE.) I DISCOVERED THAT THE PROBLEM IS OFTEN MISDIAGNOSED AND THAT THE CAUSE IF A FAULTY/DEFECTIVE ABS HYDRAULIC CONTROL UNIT NEEDING TO BE REPLACED IN A SIGNIFICANT NUMBER OF FUSIONS BUILT WITHIN THE LAST SEVERAL YEARS. THESE FORD FUSIONS WITH FAULTY ABS NEED TO BE RECALLED BEFORE THERE ARE INJURIES AND FATALITIES, IF THERE HAVEN'T BEEN ALREADY.

Mileage: 63,000

THIS IS THE SECOND TIME WE'VE HAD ISSUES WITH THE BRAKING SYSTEM ON OUR 2009 FORD FUSION. THE FIRST OCCURRENCE WAS IN AUGUST 2016, THE SECOND ON NOVEMBER 30, 2016. THIS LAST TIME I TOOK THE VEHICLE TO THE LOCAL FORD DEALER AND HAD THEM DO A THOROUGH DIAGNOSTIC CHECK ON THE BRAKING SYSTEM. THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH OUR BRAKES THAT THEY CAN DOCUMENT OR REPLICATE. HOWEVER, THE FAILURE OF THE BREAKING SYSTEM, TEMPORARILY, NEARLY CAUSED AN ACCIDENT FOR MY SON THIS WEEK. BACK IN AUGUST IT WAS MY WIFE THAT HAD THE EPISODE. IN AUGUST SHE WAS DRIVING ON A WET BLACKTOP FOUR-LANE DIVIDED HIGHWAY AND HIT THE BREAKS FOR A CAR SLOWING IN FRONT OF HER. IMMEDIATELY SHE HAD ALMOST NO BREAKING FUNCTION, WITH THE PEDAL BEING EXTREMELY SOFT AND GOING ALMOST TO THE FLOOR. THIS WAS NOT A CASE OF PULSATING ABS ACTION LIKE NORMAL. SHE WAS ABLE TO PUMP THE BRAKES AGGRESSIVELY FOR A WHILE AND GRADUALLY GET BACK ENOUGH BREAKING FUNCTION TO DRIVE THE CAR HOME. ON INSPECTION THE BRAKE RESERVOIR WAS FULL. THIS WEEK, THE SAME THING HAPPENED ON A PERFECTLY DRY CONCRETE FOUR-LANE DIVIDED HIGHWAY DURING A BRAKING ACTION WHEN PREPARING TO MAKE A TURN ONTO A SIDE ROAD. HE NEARLY HIT A BRICK SIGN AT THE COLLEGE CAMPUS ENTRANCE. HE PUMPED THE BRAKES REPEATEDLY AND GRADUALLY HAD ENOUGH BREAKING FUNCTION RETURN THAT HE COULD DRIVE SLOWLY TO THE PARKING LOT. I TOOK OFF WORK AND DROVE DOWN TO MEET HIM AND TESTED THE VEHICLE. THE MASTER CYLINDER WAS FULL TO THE NORMAL LEVEL. THERE WAS NO SIGN OF LEAKING ON ANY OF THE CALIPERS OR ON THE GROUND BELOW. THE BRAKE PEDAL WAS STILL VERY SOFT BUT AFTER PUMPING GRADUALLY RETURNED TO NORMAL SO THAT I COULD DRIVE THE VEHICLE HOME VERY SLOWLY. WE'VE NOW ALMOST HAD TWO ACCIDENTS WHEN THE BRAKES FAIL TEMPORARILY AND WITHOUT WARNING, THEN GRADUALLY RETURN TO NORMAL OPERATION. WHAT IS GOING ON HERE? THIS IS REALLY SCARY AND FRUSTRATING. *TR

Mileage: 82,000

AFTER APPLYING BRAKES AND ENGAGING THE ABS WHILE THE ROAD WAS WET OR HAD SNOW ON IT, THE PEDAL GOES ALMOST COMPLETELY TO THE FLOOR AND STAYS SOFT UNTIL I CONTINUOUSLY PUMP THE BRAKES TO GET IT BACK TO NORMAL. THE CAR HAS DONE THIS APPROXIMATELY 6 TIMES OVER THE PAST 3 YEARS I'VE OWNED THE CAR. IT HAS 115K MILES ON IT. A LOT OF PEOPLE ARE HAVING THE SAME ISSUE AND SUPPOSEDLY IT IS THE HCU. I HAVE NOT GOTTEN IT FIXED YET DUE TO THE PRICE AND AVAILABILITY OF THE PART. *TR

Mileage: 115,000

WHILE DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC STOPPED AHEAD OF ME. I APPLIED THE BRAKES TO STOP AND THE PEDAL WENT TO THE FLOOR AND ACTIVATED THE ANTILOCK BRAKES. THIS DID NOT PROVIDE ANY SIGNIFICANT BRAKING AND I REAR ENDED THE TRUCK IN FRONT OF ME. ABOUT 2 MONTHS PRIOR I HIT A DRAINAGE GRATE AND UPON APPLYING THE BRAKES THERE WAS NO BRAKES. AFTER DRIVING FOR ABOUT 20 MINUTES THE BRAKES FELT NORMAL AFTER APPLYING THE BRAKES HARD A COUPLE OF TIMES. TOOK THE CAR TO THE DEALER AND HAD THE BRAKES CHECKED AND THE ONLY THING FOUND WAS THE ROTORS NEEDED TO BE TURNED. THE CAR HAS ABOUT 79,000 MILES. *TR

Mileage: 79,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. THE BRAKE CALIPERS AND BRAKE PADS WERE REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNCERTAIN IF THE HCU FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

IMMEDIATELY AFTER A BRAKING SITUATION WHERE THE ABS SYSTEM WAS ACTIVATED, MY BRAKE PEDAL HAD ALMOST NO RESISTANCE AND IT WENT ALL THE WAY TO THE FLOOR TO ACHIEVE MODERATE BRAKING. HAD TO SHIFT TO PARK AND PUMP THE BRAKES TO GET BACK SOME RESISTANCE. IF I HAD NEEDED TO DO ADDITIONAL BRAKING IN THIS SCENARIO I WOULD ASSUME I WOULD HAVE CRASHED DUE TO LACK OF BRAKING ABILITY. CAR HAS 72000 MILES ON IT CURRENTLY AND THIS PROBLEM HAS BEEN EXPERIENCED PROBABLY 5 TIMES IN THE PAST YEAR. AFTER MAYBE 20 MINUTES OF ADDITIONAL STOP AND GO DRIVING, THE BRAKES APPEAR TO BE NORMAL. THIS HAPPENED ON A CITY STREET AND THE ABS WAS ACTIVATED DUE TO BRAKING WHEN TIRE WENT OVER A SMOOTH METAL MANHOLE COVER.

Mileage: 72,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE VEHICLE DROVE OVER A BUMP. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS DUPLICATED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

SUMMER OF 2016 THE WARNING LIGHT FOR AIR BAG CAME ON. OCT 20 2016 TOOK THE CAR INTO DEALERSHIP. THEY HAD THE CAR FOR TWO DAYS, NEVER MENTIONED ANY RECALL, NEEDED THE CAR FOR THE WEEKEND, THEY WANTED ME TO PAY FOR THE PART IN ADVANCE BEFORE ORDERING IT. DO NOT RECALL HOW WARNING LIGHT APPEARED ON THE THE DASH BOARD.

IN SITUATIONS WHERE A DRIVER IS BRAKING AND YOUR ABS BECOMES ENABLED, THERE IS A CHANCE THAT VALVES INSIDE THE HYDRAULIC CONTROL UNIT (HCU) MAY STICK, GREATLY REDUCING PRESSURE SENT TO THE CALIPER/BRAKE. THE VALVES MAY CONTINUE TO BE STUCK UNTIL EITHER THE ABS IS REENGAGED OR UNTIL THE VALVES UNSTICK THEMSELVES, BETWEEN PERIODS OF HOURS OR WEEKS. WHILE THE VALVES ARE STUCK, BRAKE PEDDLES WILL FEEL EXTREMELY SPONGY AND ARE REQUIRED TO BE PRESSED TO THE FLOOR TO ACTUALLY HAVE THE DESIRED EFFECT OF SLOWING THE CAR. EVEN WHEN PRESSED ALL THE WAY DOWN, THE EFFECTS OF BRAKING ARE SEVERELY DIMINISHED WHEN COMPARED TO PROPERLY WORKING BRAKES. REDUCED BRAKING EFFECTIVENESS IS OBVIOUSLY EXTREMELY DANGEROUS FOR DRIVERS AND COULD, EVEN DURING CLEAR CONDITIONS, CAUSE AN ACCIDENT. REPLACEMENT OF THE HCU COSTS SEVERAL HUNDRED DOLLARS AND IS ULTIMATELY A TEMPORARY FIX, AS THE ISSUE WILL EVENTUALLY REOCCUR.

Mileage: 75,000

THE ABS HYDRAULIC UNIT FAILED WHILE DRIVING AFTER HITTING A SMALL BUMP IN THE ROAD CAUSING THE BRAKE PEDAL TO GO TO THE FLOOR WHICH RESULTED IN POOR BRAKING ACTION NEARLY CAUSING AN ACCIDENT. *TR

Mileage: 79,490

BRAKES GO TO THE FLOOR AT DIFFERENT SPEEDS GREATLY INCREASING STOPPING DISTANCE AND POSES SIGNIFICANT SAFETY CONCERNS. BRAKE HCU (HYDROLIC CONTROL UNIT) /ABS SYSTEM MALFUNCTION POSES ISSUES WITH BUMPS IN THE ROAD, AND BRAKING WHILE TURNING EVEN AT SLOW SPEEDS. BRAKES RETURN TO NORMAL AFTER BEING PUMPED AND NO OTHER MALFUNCTIONS WITH BRAKE SYSTEM (BRAKE BOOSTER/MASTER CYLINDER/BRAKE PADS, CALIPERS, BRAKE FLUID) OPERATING NORMAL AFTER ASE DEALERSHIP MASTER MECHANICS CAN BE IDENTIFIED. OCCURS IN CITY STREETS, DRIVEWAY, PARKING LOTS.

Mileage: 105,000

I OWN A 2009 FORD FUSION SEL WITH THE 3.0 ENGINE. I HAVE A PROBLEM WITH THE BRAKES. THE BRAKE PEDAL IS VERY SPONGE, I HAVE REPLACED PADS, CALIPERS, AND THE MASTER CYLINDER. THIS HAS NOT TAKEN CARE OF THE PROBLEM, I HAVE REVIEWED OTHER INFORMATION AND IT SEEMS THIS IS A VERY COMMON PROBLEM. FORD HAS NOT DONE ANYTHING ABOUT IT. I HAVE RESEARCHED MORE OF THIS PROBLEM AND THE ONLY THING LEFT IS THE ABS PUMP AND MOTOR. MY RESEARCH SHOWS THIS HAS TAKEN CARE OF THE PROBLEM, THE COST TO DO THIS IS APPROXIMATELY $1500. PLUS LABOR COST. I HAVE NOT HAD ANY CLOSE CALL ACCIDENTS AS SOME OF THE OTHER COMPLAINTS. THIS IS AND COULD BE A ACCIDENT WAITING TO HAPPEN. THIS PROBLEM OCCURS ALL THE TIME WHILE DRIVING.

Mileage: 105,700

LIKE SO MANY OTHERS, I EXPERIENCE A LOW/SOFT BRAKE PEDAL. BRAKES HAVE BEEN REPLACED, LINES BLED, LEAKS CHECKED FOR. THE PROBLEM IS CLEARLY THE MALFUNCTIONING ABS HYDRAULIC MODULE, DESCRIBED IN THIS YOUTUBE VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 THIS IS A SAFETY ISSUE FOR WHICH CAR OWNERS SHOULD NOT BE HELD LIABLE. A RECALL SHOULD BE ORDERED.

Mileage: 105

ANTI LOCK BRAKE SYSTEM FAILED AT 80,000 MILES AND WHEN THEY WENT TO REPAIR IT THE DRIVERS SIDE DOOR MECHANISM FAILED AND FROZE SHUT

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN HOME AND TAKEN TO THE DEALER THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 130,026. UPDATED 11/01/16*LJ *TR

Mileage: 130,026

WHILE TURNING MY BRAKE PRESSURE DROPPED. WHEN THIS HAPPENED I PUSHED THE PEDAL DOWN AND HAD ALMOST NO BRAKE PRESSURE. THIS HAPPENED ON TWO OCCASIONS IN DIFFERENT MONTHS. NO LIGHTS (ABS) CAME ON. IT BECAME VERY CHALLENGING TO STOP, AND I WAS CONCERNED I WAS UNABLE TO STOP. I ALMOST HIT THE CAR IN FRONT OF ME THE SECOND TIME. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP BECAUSE I CAN NOT GET THE BRAKE PRESSURE BACK BY PUMPING THE PEDAL. THE CAR IS UNSAFE TO DRIVE. AFTER RESEARCHING ON NHTSA I WAS SURPRISED TO FIND THERE WAS NO SAFETY BULLETIN OR RECALL AS THERE ARE ABOUT 26 OTHER SIMILAR COMPLAINTS. FORD SHOULD TAKE THIS VERY SERIOUSLY AS IT IS A MASSIVE SAFETY ISSUE.

Mileage: 109,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE FAILURE OCCURRED ONE OTHER TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

OF A SUDDEN, BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR ALMOST DIDN'T STOP. THERE WAS NO WARNING, AND THE BRAKES HAD WORKED PERFECTLY JUST MINUTES BEFORE ENTERING THE INTERSTATE. THERE ARE 65 COMPLAINTS ON FILE FOR EXACTLY THIS, AT CARCOMPLAINTS.COM - ALMOST ALL SHOW MISDIAGNOSIS BY FORD DEALERSHIPS AND REPAIR SHOPS.

Mileage: 85,000

I WAS DRIVING AT 40 MPH ON THE HIGHWAY IN RAIN, ABS KICKED IN BECAUSE THE CAR STARTED SLIDING, BRAKE PEDAL VIBRATED AND AFTER IT STOPPED THE BRAKE PEDAL FEELS LOOSE. I HAVE TO PUSH THE PEDAL ALMOST ALL THE WAY TO THE FLOOR FOR BRAKES TO ENGAGE. I'VE TRIED PUMPING MY BRAKES BUT IT'S BEEN A WEEK SINCE IT OCCURRED AND I'VE EXPERIENCED NO CHANGE. I TOOK IT TO A FORD DEALERSHIP AND WAS TOLD THE MASTER CYLINDER NEEDS TO BE REPLACED BUT THEY SEEMED SO CLUELESS I FEEL LIKE IT WAS JUST THEIR BEST GUESS. I'VE RESEARCHED THE PROBLEM AND I'VE FOUND OUT THAT HUNDREDS OF PEOPLE ARE WASTING MONEY ON THEIR CARS TRYING TO FIX THE SAME ISSUE I'M HAVING. I'VE RECENTLY RECEIVED THE AIRBAG RECALL NOTIFICATION ON MY CAR AND NOW A PROBLEM WITH MY BRAKES HAS OCCURRED. I DON'T FEEL SAFE IN MY CAR ANYMORE AND I HOPE FORD WILL TAKE NOTICE TO THE HUNDREDS OF COMPLAINTS ABOUT THE BRAKE SYSTEM.

Mileage: 141,000

IN THE PAST YEAR AND A HALF, ON AT LEAST 4 OCCASIONS, THE BRAKES BECAME VERY MUSHY FOLLOWING ANYTIME THE ANTI LOCK BRAKES HAVE ACTIVATED. THE ABS WAS ACTIVATED WHEN COMING TO A STOP IN SLIPPERY CONDITIONS AND ON LOOSE GRAVEL. AFTERWARDS THE BRAKE PEDAL NEARLY GOES TO THE FLOOR IN ORDER TO STOP THE CAR. THIS USUALLY LASTS FOR A DAY BEFORE THE BRAKES RETURN TO NORMAL. I HAVE INQUIRED ABOUT THIS ISSUE WITH A LOCAL FORD DEALER, BUT THEY HAD NO EXPERIENCE WITH THIS SITUATION AND COULD NOT PROVIDE ANY REMEDY. A SEARCH OF THE INTERNET FOUND SEVERAL PEOPLE REPORTING THE SAME PROBLEM WITH THEIR FUSION (NOT ALL 2009 MODEL YEAR). NO ONE REPORTED A FIX FOR THE PROBLEM.

Mileage: 70,000

IN MOTION. CITY & HIGHWAY. INTERMITTENT ABS FAILURE. BRAKE PEDAL GOES TO FLOOR RESULTING IN NO BRAKES. DOES NOT PUMP UP WHILE IN MOTION. COMMON PROBLEM WITH MANY COMPLAINTS ON INTERNET. STICKING DUMP VALVE IN HYDRAULIC CONTROL SYSTEM. HAPPENED SEVERAL TIMES LAST 18 MONTHS.

Mileage: 103,200

2009 FORD FUSION SEL V6 I AM HAVING ISSUES WITH THE ABS SYSTEM. THE BRAKES ARE SOFT AND REALLY ONLY ACTIVATE WHEN PUSHED ALMOST TO THE FLOOR. THE ISSUE STARTED AT ABOUT 75000 MILES. I HAVE REPLACED THE BRAKES, BLEED AND REPLACED BRAKE FLUID, NO LEAKS, CHECKED CALIPERS AND MASTER CYLINDER. THE PROBLEM IS THE ABS HYDRAULIC CONTROL SYSTEM. WHEN REPLACEMENT OF THE FLUID AND BRAKES THE PROBLEM RESOLVED UNTIL I MADE A SHARP TURN TO THE RIGHT AND HAD WHEEL SLIP. ABS ACTIVATED AND FROM THAT POINT ON IT LOST MOST BRAKING ABILITY. AFTER MUCH RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM AMONG MANY SMALL FORD MANUFACTURED VEHICLES. THIS IS A VERY DANGEROUS PROBLEM AS IT HAS CAUSED COUNTLESS NEAR MISSES IN MY CAR. FORD KNOWS OF THE ISSUE AND THAT IT DISABLES THE ABS SYSTEM BUT WILL NOT FIX THE PROBLEM. IT DOES HOWEVER OFFER TO REPLACE THE PART FOR OVER $1000.

Mileage: 75,000

ABS CONTROL MODULE VALVE STICKING. THE 1ST EVENT HAPPENED DURING THE WINTER WHEN DRIVING IN SNOW AND THE ABS SYSTEM ENGAGED. AFTER THE EVENT THE PEDAL WOULD GO ALMOST ALL THE WAY TO THE FLOOR BEFORE THE BRAKE WOULD ENGAGE. AFTER RE-CREATING AN INTENTIONAL BRAKE SLIDE CAUSING THE ABS SYSTEM TO ENGAGE AGAIN THE VALVE BECAME "UNSTUCK" AND HAS BEEN FINE FOR A YEAR. BUT, ONCE AGAIN ON A DIRT ROAD THE ABS SYSTEM ENGAGED DUE TO BRAKING ON GRAVEL. ONE OF THE VALVES IS STUCK AGAIN AND RECREATING THE EVENT MAKING THE ABS SYSTEM RE-ENGAGE HAS NOT CURED THE PROBLEM. THIS IS A SAFETY ISSUE AND WITH 1500 MILES TO DRIVE HOME WHILE ON VACATION IS GOING TO BE A WHITE KNUCKLER. IT'S HARD TO THINK THAT WE HAVE TO SPEND $1000.00 FOR A REPAIR THAT WILL ONLY LAST UNTIL THE ABS SYSTEM IS NEEDED AGAIN AND ANOTHER VALVE STICKS! THIS IS A FAULTY PART DESIGN AND SHOULD BE RECALLED AND REPLACED WITH A DEPENDABLE PART.

Mileage: 95,000

SEVERAL TIMES IN THE LAST 3 MONTHS, INCLUDING TODAY, WHEN THE ABS STARTS, IT LOOSES BREAKING ABILITY. I ALMOST WRECKED THE VEHICLE INTO THE GAS PUMP THIS MORNING AFTER STARTING TO BREAK OFF THE HIGHWAY, COMING INTO THE STATION, THE RIGHT FRONT TIME LOST IT'S GRIP AFTER GOING OVER A RAIN GRATE, THE ABS THEN KICKED IN AND ALL THE SUDDEN MUSH FOR BRAKES. IT IS ONLY EVER CORRECTED AFTER YOU STOP THE CAR, PUT IN PARK, TURN OFF ENGINE FOR SEVERAL MINUTES AND RESTART. BRAKES ARE WORTHLESS UNTIL THE CAR IS "RESET."

Mileage: 138,000

3 ISSUES: I SAW SOMEONE ELSE POST THIS- MY BREAK PEDAL IS ALSO SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR AFTER ANTILOCK BREAKS ARE ENGAGED (LIKE ON ICY OR WET ROADS). THERE IS NO OTHER TIME THIS OCCURS- AS IT'S THE BREAKS, I'VE BEEN VERY MINDFUL OF IT. I HAVE ALSO HAD THE BREAKS REPLACES SO I DON'T THINK IT'S ACTUALLY THE BREAKS BUT RATHER SOMEWHERE WITHIN THE BREAKING MECHANICS. SECOND, ONLY WHEN TURNING LEFT, I GET A "CLUNK" SOUND AT ABOUT 1/4 OF THE WAY THRU THE TURN. I THOUGHT THE SOUND WAS COMING FROM REAR LEFT AXLE AREA- BUT I HONESTLY CANNOT ISOLATE ITS ORIGIN. THE THIRD IS MY MOST HATED: THE REAR OF THE DRIVERS SEAT IS BREAKING DOWN- ALMOST AS THOUGH THERE'S A FRAMEWORK OF SOLDERED METAL INSIDE IN THE CORE OF THE SEAT AND THE SOLDERING IS SNAPPING APART. ONE OF THESE DAYS I'M GOING TO FALL BACK WHEN THE REAR BACKREST COMPLETELY BREAKS. I ABSOLUTELY HATE THIS- I HAVE NEVER HAD TO BUY A REPLACEMENT SEAT BEFORE AND I'VE OWNED FORD/MERCURY PRODUCTS FOR 35 YEARS.

I WAS PARKING MY 09 FUSION AT MY SON'S PRESCHOOL, AND WAS ALMOST STOPPED IN THE SPOT, WHEN MY CAR VIOLENTLY AND UNEXPECTEDLY ACCELERATED FORWARD UP OVER A 4 INCH CURB. I PRESSED ON THE BRAKE AS HARD AS I COULD, BUT IT WAS THE TREE THAT I HIT THAT STOPPED ME. THERE WAS NO DAMAGE TO THE CAR, BUT I HAD BOTH MY CHILDREN (4 YEARS OLD AND 11 MONTHS OLD) IN THEIR CAR SEATS WITH ME AT THE TIME. THIS IS THE SECOND TIME IT HAS HAPPENED WHILE PARKING. BOTH TIMES I WAS GOING LESS THAT 10 MPH AND WAS ALMOST AT A COMPLETE STOP WHEN THE CAR UNEXPECTEDLY LURCHED FORWARD. WILL NOT PUT MY CHILDREN BACK IN THIS VEHICLE UNTIL THIS PROBLEM IS FIXED; IS NOT DRIVE-ABLE.

Mileage: 83,000

DRIVING IN CITY TRAFFIC, I WAS TURNING LEFT AND HIT A ROUGH PATCH OF ROAD. THE CAR IN FRONT OF ME STOPPED BECAUSE OF ROAD CONSTRUCTION, WHEN MY FUSION HIT THE ROUGH PATCH DUE TO THE CONSTRUCTION AND I APPLIED MY BRAKES, THE PEDAL WAS VERY SOFT, GOING DOWN TO THE FLOOR BOARD CAUSING A CAR ACCIDENT. CALLED FORD CORPORATE OFFICE AND GAVE V I N INFO, NO RECALL HAS BEEN ISSUED AS OF TODAY'S DATE. HAPPEN AGAIN EXISTING FREEWAY, HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO GET THE CAR TO STOP. BOTH TIMES OCCURRED IN 2015, HASN'T HAPPEN SINCE. READ ON THE INTERNET ABOUT HYDRAULIC CONTROL VALVE, DESCRIBES EXACT CIRCUMSTANCE THAT HAPPEN TO ME. HOPE TO GOD THEY RECALL THIS PART.

Mileage: 95,000

I WAS DRIVING ALONG ABOUT 25 MPH AND HAD TO STOP AT A TURN ON A METAL PLATE AND THE ABS PULSED BECAUSE THE PLATE WAS SLIPPERY. AFTER THE ABS PULSED THE BRAKE PEDAL WENT SOFT AND HAD TO BE PUSHED TO THE FLOOR TO STOP THE CAR, WITH NO BRAKES UNTIL THE PEDAL GOT TO THE FLOOR. IT REMAINED THIS WAY FOR SEVERAL BLOCKS THEN RETURNED TO NORMAL AFTER PUMPING THE BRAKE AND TURNING THE CAR OFF AND ON. BONNELL FORD DEALER RAN DIAGNOSTICS AND IT PULLED NO CODES SO THEY TOLD ME THERE WAS NOTHING WRONG. 4 MONTHS LATER I WAS DRIVING ON A SNOWY RODE ABOUT 25 MPH AND SWERVED WHILE BRAKING TO AVOID A DOWNED TREE. ABS PULSED AND AGAIN THE PEDAL WENT TO THE FLOOR, AND THE BRAKE REMAINED SOFT AFTER THE ABS EVENT. AGAIN NO BRAKE PEDAL FEEL AND THE BRAKE HAS TO BE PUSHED TO THE FLOOR TO ENGAGE AT ALL. IT REMAINED THIS WAY AFTER PUMPING AND RESTARTING THE CAR. IMMEDIATELY BROUGHT IT TO THE FORD DEALER WITH THE BRAKE STILL SOFT, AND TOLD THEM TO REPLACE THE HCU. THEY RAN THE SAME DIAGNOSTICS BUT DID NOT ADDRESS OR ACKNOWLEDGE THE SOFT BRAKE PEDAL AND DIMINISHED BRAKING, ADVISED AGAINST REPLACING THE HCU, RETURNED IT TO ME SAYING THERE WAS NO PROBLEM BECAUSE IT WAS NOT PULLING CODES. BONNELL FORD AND FORD MOTOR COMPANY CUSTOMER SERVICE HAS TOLD ME TO KEEP DRIVING IT WITH THE FAULTY BRAKES AND KEEP TAKING IT BACK TO THE DEALER. CUSTOMER SERVICE TOLD ME TO TAKE IT TO MORE FORD DEALERS TO GET MORE OPINIONS, EVEN THOUGH I TOLD THEM IT WAS NOT SAFE TO DRIVE BECAUSE OF THE DIMINISHED BRAKING.

Mileage: 57,000

IN THREE SEPARATE INCIDENTS NOW, SPANNING APPROXIMATELY MARCH 2015-JANUARY 2016, THE BRAKE PEDAL IN THIS VEHICLE HAS GONE SOFT DOWN TO THE FLOOR WITH MINIMAL BRAKING POWER DIRECTLY AFTER THE ABS ENGAGED. THE FIRST OCCURRED ON WET ROADS AT APPROXIMATELY 45MPH, THE SECOND IN NORMAL CONDITIONS ON THE HIGHWAY STOPPING FOR SUDDEN TRAFFIC, AND THE THIRD ON SNOWY ROADS AT APPROXIMATELY 25MPH. FOR TWO OF THESE TIMES IT WAS NECESSARY TO SWERVE OFF THE ROAD TO AVOID COLLISION AS THE CAR CAME TO A STOP VERY SLOWLY. THE BRAKES WOULD ONLY RETURN TO SEEMINGLY NORMAL IF I WAS ABLE TO PULL THE CAR OVER, PUT IT IN PARK, AND PUMP THE BRAKES. MECHANIC HAS NOT BEEN ABLE TO FIND ANYTHING WRONG THUS FAR. FROM DOING A BIT OF RESEARCH, THIS APPEARS TO NOT BE AN UNCOMMON ISSUE, AND MOST SUGGEST THAT IT IS AN ISSUE WITH THE HYDRAULIC CONTROL UNIT WHEN THE ABS ENGAGES. IF THIS IS THE CASE, I DO NOT WANT TO REPLACE IT WITH ANOTHER POTENTIALLY FAULTY UNIT WITH THE HIGH EXPENSE BUT IT IS UNNERVING TO DRIVE A CAR WITH SUCH SAFETY ISSUES IN THE BRAKING SYSTEM.

Mileage: 76,000

ABS FAILS TO RESET AFTER THEY ACTIVAT FROM A SLICK ROAD CONDITIONS

Mileage: 30,000

I EXPERIENCED REDUCED AND UNEVEN BRAKING ACTION AFTER THE ACTIVATION OF THE ABS SYSTEM DURING A HARD STOP ON A CITY STREET AT APPROXIMATELY 30 MPH WHILE TURNING RIGHT. THE VEHICLE WAS TAKEN TO A SHOP, AND THEY COULD NOT FIND ANY MECHANICAL PROBLEMS. A WEB SEARCH INDICATED SIMILAR ISSUES SPECIFIC TO FORD FUSION AND SIMILAR FORD VEHICLES OF THIS VINTAGE RELATED TO A FAILURE IN THE ABS HYDRAULIC CONTROL UNIT. I CONTACTED A FORD DEALERSHIP, AND THEY CONFIRMED THAT THIS IS A KNOWN PROBLEM AND SAID IT IS A COMMON FAILURE MODE FOR MY SCENARIO. BEFORE I WAS ABLE TO GET THE CAR TO THE SHOP, I HAD SEVERAL TIMES THAT I NEEDED TO MAKE HARDER THAN USUAL STOPS. BRAKING REQUIRED PUMPING OF THE PEDAL TO GET NEEDED BRAKING ACTION. THE BRAKING ACTION WAS UNEVEN CAUSING THE CAR TO SWERVE, AND IT APPEARS THE ABS SYSTEM NO LONGER WOULD ACTIVATE. NO INDICATOR LIGHTS ILLUMINATED TO SIGNIFY MECHANICAL FAILURE. I CONSIDER THE CAR NOT SAFE TO DRIVE IN CURRENT STATE. REPAIRS ARE PENDING.

Mileage: 90,000

AFTER STOPPING ON SLIPPERY PAVEMENT, OR SOMETIMES JUST HITTING A POT HOLE OR BUMP THE BRAKES FAIL. THE NEXT TIME YOU PRESS THE BRAKE PEDAL IT GOES TO THE FLOOR AND HAS TO BE PUMPED UP, JUST TO REGAIN ANY STOPPING POWER. THE BRAKES STAY IN THIS STATE FEELING SOFT AND GOING TO THE FLOOR UNTIL YOU MAKE A VERY HARD STOP FORCING THE ABS TO ENGAGE, SOMETIMES IT TAKES SEVERAL ATTEMPTS BEFORE THE BRAKES RETURN TO NORMAL. WE HAVE THREE FORD FUSIONS IN THE FAMILY, ONE 2008 AND TWO 2009 MODELS, AND ALL THREE OF THEM HAVE HAD THIS ISSUE AT LEAST ONCE. I HAVE ALSO SPOKEN TO OTHER FUSION OWNERS AND EVERY ONE OF THEM HAS HAD THIS BRAKE ISSUE.

Mileage: 70,000

I HAVE A PENDING CASE WITH FORD . THE NUMBER IS CAS-7605243-R8K8V5. BRAKE PROBLEM IS INTERMITTENT. ON SEVERAL OCCASIONS THE BRAKES HAVE GONE SPONGY AND REQUIRE A LOT OF PRESSURE TO STOP THE VEHICLE. THE BRAKE PEDAL HAS TO BE PRESSED ALL THE WAY TO THE FLOOR AND EVEN THEN THE CAR "SLIPS" SEVERAL FEET BEFORE IT STOPS. ON TWO SEPARATE OCCASIONS I'VE ALMOST HIT A PEDESTRIAN WHO HAS STEPPED OUT INTO THE STREET AT A CROSS WALK. I'VE TAKEN THE CAR TO A DEALERSHIP AND THEY HAVE REPLACED THE MASTER CYLINDER AND BOOSTER. SECOND TIME WAS TOLD THE BRAKES WERE "NORMAL" EVEN THOUGH THE SERVICE MANAGER WAS ABLE TO REPLICATE THE ISSUE. FORD FIXED THIS ISSUE FOR HYBRIDS AND I'VE ASKED MULTIPLE TIME FOR THEM TO LOOK INTO THIS FOR THE CONVENTIONAL FUSIONS. SEE THIS SITE FOR BREAK FIX FOR HYBRID: HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM I'VE WRITTEN TO FORD UNDER THIS CASE NUMBER WITH THE FORD HYBRID LINK AND THIS LINK HTTP://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2008/BRAKES/SERVICE_BRAKES.SHTML DOCUMENTING THAT THIS ISSUE IS WIDESPREAD. RESPONSE FROM FORD CUSTOMER CARE MANAGER IS AS FOLLOWS: "MY ROLE AS THE REGIONAL CUSTOMER SERVICE MANAGER IS TO WORK WITH YOU AND YOUR DEALERSHIP TO ENSURE THEY'RE HONORING THE WARRANTY ON YOUR VEHICLE. IF YOU HAVE QUESTIONS ABOUT POTENTIAL REPAIRS ON THE VEHICLE, THOSE WOULD HAVE TO BE ADDRESSED WITH A SERVICE ADVISOR AT THE DEALERSHIP. IF YOU DECIDE TO BRING THE VEHICLE BACK INTO THE DEALERSHIP, PLEASE LET ME KNOW SO I CAN FOLLOW-UP WITH THEM AND SEE IF THERE'S ANY ADDITIONAL ASSISTANCE I CAN PROVIDE AT THAT TIME." I ASKED FOR THIS ISSUE TO BE ESCALATED AND I PROVIDED ALL OF THIS INFORMATION AND DOCUMENTATION THE MANAGER'S SUPERIOR. HE CONFIRMED HE RECEIVED MY EMAIL AND HAS DONE NOTHING! THIS ISSUE NEEDS TO BE INVESTIGATED/ ADDRESSED BEFORE A SERIOUS ACCIDENT OCCURS.

Mileage: 30,000

REPAIRS AND REGULAR MAINTENANCE ON VEHICLE HAVE ONLY BEEN DONE BY FORD DEALERSHIP MECHANICS. HAVE NEVER TAKEN IT ELSEWHERE UNTIL NOW. I HAVE A BINDER OF EVERY REPAIR AND ISSUE WITH MY VEHICLE. TOOK VEHICLE UP TO DEALERSHIP TO GET LOOKED OVER FOR ANY ISSUES, WARRANTY WAS ABOUT TO EXPIRE. ISSUES WERE A LEAK OF MY POWER STEERING HIGH PRESSURE LINE, OIL LEAK, AND COOLANT LEAK. GOT FIXED, HEADED HOME, HAD TO SLAM ON BRAKES ON 60MPH HIGHWAY DUE TO DEBRIS IN THE ROAD LOST FROM A TRAILER IN FRONT OF ME, DID CALL POLICE. AFTER THAT BRAKES FELT MUSHY. CALLED DEALERSHIP, WAS TOLD MUST BE AIR IN LINE AND TO PUMP BRAKES. WORKED. BRAKES FELT STIFF AGAIN. JUNE 2015 DRIVER ON PARENTS DIRT ROAD, SLID A LITTLE ON LOOSE GRAVEL, ABS KICKED IN, BRAKES WENT TO THE FLOOR, WENT THROUGH INTERSECTION, COULDN'T STOP. LUCKY IT WAS RURAL ROAD, LOW TRAFFIC. PUMPED BRAKES TO RE PRESSURE, AFTER FINALLY BEING ABLE TO STOP. BRAKES FROM THEN ON STAYED MUSHY. TOOK TO FORD MECHANICS ON JULY 16, 2015 AND WAS TOLD BRAKES WERE FINE. COULD FIND NOTHING WRONG. BRAKES STILL GO ALMOST TO FLOOR BEFORE BRAKING ENGAGES. SLID ON GRAVEL AND THROUGH SAME INTERSECTION. LUCKY AGAIN. TOOK TO ANOTHER MECHANIC, IT'S THE HYDROLIC CONTROL UNIT (HCU). WAS TOLD FORD ONLY HAD TWO NEW UNITS LEFT IN ENTIRE COUNTRY $800 PART, BEST BET JUNK YARD USED AROUND $100. WAS ALSO TOLD FORD HAS DISCONTINUED THE PART BUT THERE IS NO OTHER ALTERNATIVE REPLACEMEMT. 100% FACTORY DEFECT, NOT USAGE. NEIGHBOR WITH 08 FORD FUSION SEL 85,000 MILES HAD SAME ISSUE. GOOGLE SEARCH SAYS I AM NOT ALONE EITHER.

Mileage: 82,180

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 6 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

BRAKES KEEP GOING MUSHY AFTER ABS ACTIVATES, TAKING SIGNIFICANTLY LONGER TO STOP THE VEHICLE. THE ABS ACTIVATES OCCASIONALLY FOR NO REASON. TODAY TRAFFIC WAS STOP AND GO, AND WHEN THE CAR IN FRONT OF ME STOPPED AND MY BOYFRIEND HIT THE BRAKES TO STOP, THE ABS WENT ON FOLLOWED BY THE BRAKES MALFUNCTIONING WHICH CAUSED A REAR END COLLISION. WHILE RESEARCHING THIS PROBLEM I FOUND 26 REPORTS OF THE SAME EXACT PROBLEM ON WWW.ABOUTAUTOMOBILE.COM FOR THE 2008 FORD FUSION ALONE, AS WELL AS NUMEROUS COMPLAINTS ON OTHER WEBSITES REGARDING FUSIONS. *TR

Mileage: 101,000

WHILE TRAVELING AT 65 MPH IN TRAFFIC, THE CAR COMPLETELY SHUTDOWN. DASHBOARD LIGHTS APPEARED AND THE CAR LOST ALL POWER, INCLUDING POWER BRAKES AND STEERING. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WHILE EXITING THE ROADWAY. DUE TO THE LACK OF STEERING AND BRAKING ABILITY, I DON'T FEEL A PERSON OF SMALLER STATURE, I.E. MY WIFE, WOULD HAVE BEEN ABLE TO MAINTAIN CONTROL WITHOUT BEING IN AN ACCIDENT. *TR

Mileage: 41,292

JUST VERY CONCERNED. THE BRAKE HUB S GET EXTREMELY HOT AND THE BRAKE PADS WERE NO GOOD I HAVE LESS THAN 20'000 MILES ON MY 2009 FORD FUSION. THE CAR IS DROVE VERY LITTLE AND IS GARAGE KEPT.I JUST DON'T UNDERSTAND THE CONCEPT FROM FORD MOTOR TO MAKE A VEHICLE THAT THE BRAKE HUBS GET HOT AND WEAR OUT THE PADS. I HAD FORD VEHICLES FOR YEARS AND NEVER HAS BEEN A PROBLEM. WHY DO YOU ALLOW A PROBLEM LIKE THIS TO GO ON.. THIS IS A SAFETY CONCERN TOO. MY OLDER FORD VEHICLES NEVER DID HAVE BRAKES THAT YOU QUESTIONED WHETHER OR NOT YOU WOULD BE ABLE TO STOP AT A TRAFFIC LIGHT. NOW I WORRY THAT IT MAY NOT STOP. JUST A FEW MONTHS AGO IT ALMOST DIDN'T STOP AT A TRAFFIC LIGHT. WHEN I APPLIED THE BRAKES IT CONTINUED TO ROLL AND I ROLLED THRU FOUR CAR LENGTHS BEFORE IT FINALLY STOPPED. I WAS SO FRIGHTENED !! I TOO NOTICED FORD IS RECALLING SOME OF THE NEWER FOR FUSIONS FOR THIS PROBLEM. SUGGEST THAT THEY RECALL ALL VEHICLES THAT HAVE THE BRAKES LIKE WHAT IS ON THE FUSION ....WHY DOES SOMEONE NEED TO LOOSE THEIR LIVES TO GET A PROBLEM LIKE THIS FIXED?? THE AUTOMOBILE INDUSTRY IS FAILING THE CONSUMERS AND LACKING SAFETY STANDARDS . USA AUTOMOBILE INDUSTRY CAN DO BETTER THAN THIS. *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING INTO A PARKING LOT, THE VEHICLE LOSS POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 09/05/14*LJ UPDATED 09/15/2014 *JS

Mileage: 16,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED WHEN APPLIED. THE CONTACT HAD TO PUMP THE BRAKES TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC HOWEVER, THE MECHANIC COULD NOT FIND A DEFECT IN THE BRAKING SYSTEM. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER NOR CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND DEPRESSING THE BRAKES, HE HEARD A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE REAR BRAKES AND ROTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 69,000. THE VIN WAS UNAVAILABLE.

Mileage: 69,000

WHILE DRIVING ON THE EXPRESSWAY THE REAR BRAKES SEIZED. WHEN I PARKED THE CAR THE REAR BRAKES WERE OMITTING A FOUL ODOR AND THE REAR WHEEL RIMS WERE SCALDING HOT TO THE TOUCH. I TOOK THE VEHICLE IN TO THE DEALERSHIP WHO SAID THE SPRINGS IN THE CALIPER STUCK REQUIRING NEW BRAKE PADS, THE DISCS TO BE MACHINED AND A LUBRICATION OF ALL INTERNAL COMPONENTS. THE DEALERSHIP STATED IT IS A MAINTENANCE ISSUE DESPITE BEING SOLELY MAINTAINED BY THE DEALERSHIP AND THERE IS NO NOTICE IN THE OWNERS MANUAL OR SERVICE AS TO LUBRICATING THE INTERNAL BRAKE COMPONENTS. *JS

Mileage: 28,000