2010 FORD FUSION Steering Problems
1,655 complaints about Steering
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Steering Complaints (1,655)
I am reporting a serious safety defect in my vehicle. While driving, the power steering suddenly failed without any warning, resulting in complete loss of steering control. At the same time, the brake warning light, ABS light, and traction control light illuminated, suggesting possible failure of critical braking and stability systems. This incident placed my safety and the safety of others at immediate risk, as the vehicle could not be steered properly and essential safety features may have been disabled. The problem persists, as the vehicle continues to have no functioning power steering and the warning lights remain on. The defective components are available for inspection, and the issue has been reproduced consistently since the initial failure. Given the severity of this malfunction and the danger it poses, I am requesting that a recall be issued to address this defect.
The contact owns a 2010 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality, and almost cause a crash. The driver was able to manually turn the steering wheel and returned to the residence. The message "Power Steering Assist Fault" was displayed. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.
Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.
The contact owns a 2010 Ford Fusion. The contact stated that after starting the vehicle, the steering wheel became difficult to turn in either direction. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 46,000.
Mileage: 46,000
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel failed to turn in either direction. There was no warning light illuminated. In addition, the contact scanned the vehicle with an OBD2 scanner, and the vehicle was diagnosed, and the contact received with message that there was no powertrain DTCS present. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
Mileage: 46,000
The contact owned a 2010 Ford Fusion. The contact stated that while her son was driving 35 MPH, the steering wheel locked, became difficult to maneuver, causing the contact son vehicle to encounter a tree. No warning light was illuminated. The air bag did not deploy. The contacts son called 911 after the failure. The contact son sustained injuries to the chest, face, back of his neck, and his knees. A police report was filed. Medical attention was required. The vehicle was towed to Larry Campbell's Towing Garage. The insurance company deemed the vehicle a total loss. The vehicle's steering wheel was repaired once. The manufacturer was notified of the failure and closed contact case due to not being able to obtain the vehicle to remove a part of the vehicle. The failure mileage was 189,000.
Mileage: 189,000
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was not available.
The contact's mother owns a 2010 Ford Fusion. The contact stated that while her mother was driving at various speeds, the power steering assist failed to perform as needed and excessive force was needed to steer the vehicle. The contact stated that the "Check Brake System" and "Brake" messages were displayed on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that the ABS module and power steering gear assembly needed to be replaced. The mechanic was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 98,062.
Mileage: 98,062
The contact owns a 2010 Ford Fusion. The contact stated while driving 40 MPH and attempting to make a right turn, the steering wheel became difficult to maneuver. The contact stated that the vehicle was still drivable. The contact stated that the “Service Power Steering Now” warning light was illuminated. The contact attempted to reset the vehicle and the message was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 267,281.
Mileage: 267,281
The power steering has failed. The dashboard showed these two phrases "Service Advancetrac" - yellow "Service power steering now" - red When that happened the first time the dealership was able to fix it under the customer satisfaction program by providing a module software update. But the issue happened again and I believe it is related to the 15V340 recall. I would like that to be investigated.
The steering wheel locks up. It happens when you make a sharp turn or when you turn on air conditioning a few minutes later steering locks. There has been a recall why wasn’t Ford Fusion included. If it was can I still get if repaired.
Unknown, I was driving in my wheel stop moving , it’s saying now power steering wheel, for my breaks, it keep saying check brake system
The contact owns a 2010 Ford Fusion. The contact stated that when the vehicle was started, the message of a failure with the power steering was displayed. The contact attempted to turn the steering wheel and was unable to turn the steering wheel. The vehicle was turned off and restarted and regained power steering assist. The vehicle was driven to a local dealer who diagnosed the vehicle and determined that the power steering assist module and the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a manufacturer’s recall for the failure. The failure mileage was 25,525.
Mileage: 25,525
THE RACK - POWER STEERING FAILURE. DAUGHTER IS DRIVING THE CAR ON THE HIGHWAY AND NO POWER STEERING. 2 YEARS AGO HAD THE DEALER PUT ONE IN, 3 TIMES TO GET IT RIGHT. JUST FAILED NOW. WARNING LIGHTS ARE STEERING POWER ASSIST, AND I BELIEVE TRACTION CONTROL.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost power steering functionality, and the steering became stiff and was difficult to turn. The Electronic Power Steering (EPS) warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the power steering was faulty and needed to be replaced. The contact stated that the failure had occurred three times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Mileage: 100,000
Power steering assist failure. Happening while not in motion.
Lost all Electric Power Steering.This need to be addressed ASP
The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked and started, the message “Power Steering Assist Fault” was displayed. The contact stated that the steering wheel was locked. The vehicle was restarted, and the failure was self-corrected. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced or reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Mileage: 160,000
My steering wheel keeps locking up after I had the air bag recall taken care of
The contact owns a 2010 Ford Fusion. The contact stated that while driving 25 MPH, the "Power Steering Fault" message was displayed, and the vehicle lost power steering functionality. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the messages "Tract Off" and "Service Power Steering" were displayed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V340000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.
Mileage: 160,000
Advanced power steering light came on and my steering wheel was hard to turn. The body underneath came apart, and the transmission recall is being handled by my attorney.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to control. The vehicle was towed to an independent mechanic where it was diagnosed that the electronic power steering module had failed and needed to be replaced. The vehicle was not yet repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.
Mileage: 120,000
The power steering stop working some lights came on when i was driving, i had Service Advancetrack and service powe steering on my screen then i wasn’t able to turn the wheels they became really hard.
Power steering failure along with advanced track faulty. Occurred during mid-drive.
The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds and attempting to turn the steering wheel to the left or the right and while driving straight, the steering wheel was sticking as if the power steering functionality had failed. The failure occurred mostly after the vehicle had been idle. The contact had to use excessive strength to manipulate the steering wheel until the steering wheel loosened and could be steered as needed. The contact researched and learned that it was a common failure with the steering rack. The dealer was contacted and informed the contact of the cost of replacing the steering rack. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 164,000.
Mileage: 164,000
The contact owns a 2010 Ford Fusion. While the contact’s wife was driving approximately 30 MPH, the steering wheel was not responding to the steering adjustments to the left or the right. The contact’s stated that the "Power Steering Fault" warning light was illuminated. The contact’s wife stopped, and turned off and restarted the vehicle. The contact stated that the power steering functionality then resumed normal functionality. The contact stated that failure had reoccurred. The contact stated that the vehicle had not been taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 218,000.
Mileage: 218,000
The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there were no recalls on the vehicle. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Mileage: 140,000
I financed a vehicle from Recovery auto in independence Missouri in doing so u mentioned to them I’d be driving to Texas and asked them if the vehicle could make the drive and the responded yes but at no time did the mention there was an active recall on the vehicle I ended up breaking and in calling them they were also surprised when they saw the recall from 2015 in the vehicle and that is the first time it was mentioned to me after being 3 hours away in a different state
The power steering pump completely shuts down and throws a Power Steering Fault Error. When this happens, the car is moved as safe as possible to a safe location, turned off and restarted and the error clears. When the error displays, all power steering is shut off. There is no warning, it operates fine after restart, I have not noticed any correlation as to when it happens, but when it happens, it leaves you in a dangerous position. The dealer has not reproduced the issue, but has heard reports of the issue. I have not been able to reproduce reliably either.
The vehicle lost power steering. Restarting vehicle shows a "power steering assist fault" message. Looking into this fault, I found Safety Recall 15S18, for later year vehicles. This seems to be what I experienced. I have not had it towed to a dealer for diagnosis or repair yet, as the cost for repair seems to exceed the value of the car.
The contact's daughter owns a 2010 Ford Fusion. The contact stated while parking the vehicle, the wheel locked in place, and the vehicle failed to steer as intended. The vehicle was turned off. A short time later, the vehicle was restarted, and the ABS and service track control warning lights illuminated. The vehicle was put in reverse(R) when the contact observed the steering wheel was stiff and did not steer as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
It is showing power steering service now and it does not go away and is difficult to steer the vehicle.
The contact owns a 2010 Ford Fusion. The contact stated that while in the driveway, the power steering warning light illuminated, and the service power steering message was displayed. The contact stated that the steering functionality became inoperable. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the control arm and steering needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the control arm needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The manufacturer was contacted but provided no assistance and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Mileage: 106,000
The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel did not function as intended. The vehicle was towed to an independent mechanic, where it was diagnosed with a failed electronic steering gear and failed rack and pinion assembly. The contact was informed that the electronic steering gear and the rack and pinion needed to be replaced. The vehicle was repaired. The contact was informed of an unknown recall; however, the contact's VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,440.
Mileage: 128,440
While driving, I suddenly loss control of power steering, making the control of the vehicle impossible. The electric power assist warning light came on. THIS IS A KNOWN PROBLEM with FORD'S TRW MADE EPAS power assisted steering unit. There have already been recalls for 2011,2012 and other years. Why not for 2010?
Loss of power steering; and is available for inspection. Stopped working mid drive; confirmed with code U3000. Not inspected by Ford nor will dealership fix because of no recall. While driving dashboard gave service Advance Trac . The same issue the 2011 and 2012 Fusions had a recall for but the 2010 have the same issue and Ford wont recall. (Found that a fault in the programing caused a false negative shutting off power steering) 1579 complaints but Ford wont recall 2010's. Customers have had steering rack replaced only for the issue to come back; Ford discovered a flaw in the programing. Ive had the codes cleared and it drives fine for 160 or so miles then fails (3times). 2011/2012 recall had the new program uploaded to correct issue ;why not 2010? 2010 has same exact issue even the miles at (total) when failure happens is in line with 2011/2012
The steering rack and pinion has failed the message Service power steering now has accumulated it wasn’t there before I’ve had the car for a lil over a year and have had no problems the other day I pulled in at a gas station and lost all control to steering my vehicle
The Power steering pump is electrical which makes it more expensive and a higher chance of being at risk on the road because the steering wheel can stop working while you’re driving!!! It costs over $2,000 to fix and instead of having a recall for it you continue to keep putting consumers in danger! It starts off with replacing a battery then all of a sudden something is wrong with the electrical wiring, either recall it or put Ford out of business
Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.
My 2010 Ford fusion has no power steering and I believe a fuel injector problem. The service power steering message appears the engine light is on. I was told it had something to do with needing a fuel injector. This problem needs to be recalled ASAP
The power steering pump has been replaced twice myself at home project for my son then I have a few buddy’s that also have power steering issues with the same year and a lot of people online claiming this as well this needs to be fixed immediately
ALL OUT MOTORS IN CLIO MICHIGAN KNOWINGLY SELLS EXTREMELY DANGEROUS AND UNSAFE VEHICLES, TAKES ADVANTAGE OF YOUNG WOMAN WITH [XXX] SON AND TAKES EVERY DOLLAR OF HERS FOR A CAR THAT IS FAR FROM DRIVEABLE AFTER ONLY A C MONTH OR TWO AND HAS BEEN HIGHLY UNSAFE AND UNRELIABLE AND UNPREDICTABLE SINCE PURCHASE, DEALER REFUSED TO PROPERLY RESPOND TO SITUATION AND HARASSED THE MECHANIC WHO INSPECTED IT AFTER PURCHASE WHEN DEALER WAS CONFRONTED ABOUT SAFETY ISSUES. Every time there was any miniscule imperfection in the road, I would lose control of steering and the car would move into other lanes, unable to immediately correct it. Missing lug nut due to stud snapping off, when trying to replace it, all studs also broke off. All bolts in front caliper and caliper brackets also broke off, along with rear caliper snapping 3 days after vehicle purchase. Car is not drivable after having it 3 months. Multiple times while driving on highway the car would malfunction and lose power or steering wheel would lock up. These problems EASILY could've resulted in death and I have a [XXX] son who is always with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electric power steering assist goes out this is a problem and should be recalled. It is on 2011 and up but not the 2010 . The manufacturer is no help
The contact owns a 2010 Ford Fusion. The contact stated while driving at approximately 35 MPH, the "Service Power Steering" warning light flashed on the instrument cluster. The contact stated that the steering wheel felt as if it had seized, and excessive force was needed to turn the steering wheel. The contact pulled over and turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact left the vehicle on the side of the road. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred several times prior to the failure however, after turning off and restarting the vehicle, the vehicle had regained power steering functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
The contact owns a 2010 Ford Fusion. While the contact's mother was driving at approximately 30 MPH, the steering wheel seized, and the "power steering assist fault" message was displayed. The contact's mother struggled to maneuver the steering wheel to the right and while the vehicle was pulled to the side of the road, the vehicle rolled into a ditch. No injuries were sustained. The vehicle was towed to the contact's residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was made of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
The electric power steering failed as she was driving the car. She was able to control the car and returned home safely. No previous issues with the steering. It failed completely while driving.
The contact owns a 2010 Ford Fusion. The contact stated that while reversing out of a parking space, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electric power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA17004 (Steering). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.
Mileage: 89,000
Was driving down the road and lost my power steering, the power steer assist light is going off have absolutely no power steering from all my research this is a well known issue with this year ford fusion but nothing has been done about it. A recall needs to be done this is a major safety issue and could case accidents even fatalities
The power steering on the car suddenly failed and made it very difficult to steer, especially from a stop. Luckily the failure occurred while the car was parked so did not pose an immediate safety risk to me but certainly could have if it happened while the car were in motion. The entire power steering rack and pinion had to be replaced which cost about $1750. OEM repair parts were not available from Ford. It appears that many same-year model Ford Fusions were part of a recall due to a similar or the same issue; however, once again my model was not included since it has the hybrid powertrain (this is the third such occurrence of a failure of a component on this vehicle that was part of a recall on the non-hybrid models that otherwise contain the same components). There were no advance warnings before the failure. After the failure occurred a message indicating a Power Steering Failure appeared on the dash.
While driving, the power steering goes out and gives a fault saying: "power steering assist fault." I go online to find out that there was a recall for the same vehicle but for the years 2011 and 2012, not the 2010. I also saw that many people are having this issue: either missed getting in an accident (like my situation) or worse.
The contact owns a 2010 Ford Fusion. The contact stated while driving 40-45 MPH, the messages "Service Advancetrac" and "Power Steering Service Now" were displayed, and the vehicle lost power steering functionality. The contact was able to drive to the nearby residence. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA17004 (Steering). The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 253,000.
Mileage: 253,000
A FRIENDS FORD FUSION HAD THE POWER STEERING FAIL WHILE VISITING THE POST OFFICE. IT HAPPENED AT LOW SPEED , HOWEVER THE DRIVER A WOMAN COULD NO LONGER STEER IT. HER BOYFRIEND DROVE IT TO MY HOUSE. IT IS STILL PARKED THERE.
A FRIEND HAS A 2010 FORD FUSION. SHE LOST THE POWER STEERIING IN MY DRIVEWAY. THE CAR IS NOT GOING ANYWHERE UNTIL THIS PROBLEM IS FIXED. I UNDERSTAND THERE IS A RECALL ON THIS MODEL POWER STEERING PLEASE LET ME KNOW HOW TO ARRANGE THE RECALL. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
(Instrument Cluster Messages) **POWER STEERING ASSIST FAULT**->Began being intermittent to now . permanent. **SERVICE ADVANCETRAC SOON**->Permanent extended issue from fault. -I HAVE/NEED THIS CAR FOR SURVIVAL IN LIFE. THAT BEING SAID, I'M CURRENTLY STILL DRIVING W/ NO POWER STEERING, PUTTING MINE N OTHERS LIVES ON THE ROAD @ RISK OF ACCIDENT. -INDEPENDENT MECHANIC ADVISED DTCs ARE PRESENT INDICATING FAULT/FAILURES BUT W/ NO DTC TO NARROW DOWN SPECIFIC ISSUE CAUSING PROBLEM. PLAY CAT N MOUSE. RUDIMENTARY MEASURES TAKEN W/ FUSE/RELAYS/CONNECTION POINTS REVEAL WORKING ORDER CORRECT. -CHERRY PICKED CERTAIN MODEL YRS FOR RECALL, WHILE NOT PICKED YRS DEEMED SAFE CONSIDERING BOTH RECALLED/NON RECALLED MODEL YRS POSSES THE EXACT SAME EPAS UNIT ASSEMBLY THAT ULTIMATELY, OVER TIME, EXPERIENCE SAME FAULTY OUTCOME.
I've had two issues with the power steering going out while driving, whic is very dangerous. The lug nuts also are fused on. I see recalls for these issues, although it says my vin# is not included. I hardly think I have the exact issues, but somehow they aren't related to these recalls. The date I am providing is the most recent. There was another over the summer
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault and Service Advancetrac messages were displayed, and the traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Mileage: 120,000
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 40 MPH, the steering wheel seized. While driving approximately 30–40 MPH, the steering wheel seized. The service power steering system message was displayed. The vehicle was towed to the residence. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The contact called another local dealer, Wetzel Ford (4500 National Rd. E., Richmond, IN 47374), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 137,000.
Mileage: 137,000
The contact owns a 2010 Ford Fusion. The contact stated while driving 20 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in a recall. The failure mileage was unknown.
Turned car on to go run errands and warning went off in car about power steering assist failure. Lost power steering. This was reproduced at the car dealership, and I did have to drive my car without power steering to the dealership (which was difficult as I’ve always had power steering). They were also able to get the same warning at the dealership. As far as I know component and vehicle inspected at dealership but unknown about manufacture, etc. This was the first time I saw the warning, when the power steering went out.
The power steering keep on going out in my car.
The contact owns a 2010 Ford Fusion. The contact had turned the vehicle on and as she was reversing (R) out of her driveway at approximately 3 MPH, she felt that the steering wheel had become very stiff, and the steering wheel was difficult to turn to the left or right. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality; however, one block from her residence the failure recurred. The contact stated that the steering assist fault warning light was illuminated. The contact returned to the residence and parked the vehicle. The contact stated that subsequent attempts to reset the power steering had failed and the loss of power steering assist had become a permanent failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 80,000.
Mileage: 80,000
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 35–45 MPH, the steering wheel seized and almost caused a crash. The power steering fault message was displayed. The vehicle was driven to the residence. The contact called the local dealer and was referred to the manufacturer for assistance. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle. The contact was referred to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 169,115.
Mileage: 169,115
Eps electronic power steering catches and grinds and I've seen recalls on 2010+ fusions and mine have all the same symptoms.
Powering steering assist light came on. In the situation the car was driven and maybe an hour and a half after it had been parked, the power steering assist light came on after trying to drive it again, and the car couldn’t steer at all.
Power Steering Failure- With warning lamps initiated after driving forward. I own a 2010 Ford Fusion with only 58k miles. Never had a problem before- - Incident 1- While getting in the vehicle on a straight path after starting the car and going forward the cars “Power Steering Failure” lamp turns on and there is no turning or moving on the steering wheel other than going forward. The electric power steering completely locks up and you can’t turn the wheel which is a definite safety hazard and can put me in a position where I might have to swerve or move over- Both Safety being stuck on the roadway and being stuck only to go forward and back. - I see there was a recall on 2011 through 2013 Ford Fusions for the Power Steering Electric rack and pinion but not 2010 models. Why is this not on the same recall- I researched the Power Steering replacement and its the same 2010-2013- Same part to change out. I strongly believe since its the same issue as I read others had to replace on the recall that 2010 should be included in this recall based on this is the same electric Power Steering in those recalled models and year. We have to take it to the dealership tomorrow because its an electric power steering issue and they said it wasn’t included in the recall but they know about the problem. The vehicle has to be towed to the dealership and the only movement is forward and reverse when this Power Steering Failure occurs.
The contact owns a 2010 Ford Fusion. The contact stated while starting the vehicle, the power steering assist fault message was displayed. The contact stated that while attempting to turn the steering wheel the power steering assist had failed. The contact turned off and restarted the vehicle and the power steering regained functionality. The contact stated that the failure had been intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 102,000.
Mileage: 102,000
Sudden loss of power steering ability while driving.
Power steering system malfunction. My safety and passenger safety were at risk. The problem has not been confirmed by a Dealer or independent service center. No inspections. There were two others incidents when the power steering system did not engage. The warning light came on displaying "power steering assist fault" message. I read the owners manual and did as instructed. Basically, turn off the car and restart. The steering worked as usual. The recent incident was June 9, 2023. I was trying to back out of the driveway when the warning light came on and the steering wheel would not turn in either direction (left to right). I turned off the car, restarted it and tried to back out again. Warning light came on, again. No movement. I tried again. I couldn't steer as I put the shifter in drive to go forward and backwards. The car is inoperable.
The power steering on my 2010 Ford Fusion has failed intermittently. Ford has a power steering recall for Ford Fusions made after 2010. I believe they should also include earlier model years in the recall since it is a common issue. The car says “Power Steering Assist Fault” every time I turn it on and the power steering doesn’t work. If I try to drive it, it also says “Service Advancetrac”. If you google these errors, you will find many, many forums where people with 2010 Ford Fusions have this exact issue. The problem was intermittent at first and could be solved by turning off the car and starting it again. Now it cannot be solved no matter what we try. People online report replacing the entire steering rack, only for the problem to persist. Something is wrong here.
While driving electric power steering failed. Light came on and no power steering now.
Lost turn signal on front of car but have on back air bags or on recall do to Decoty air bags and my steering going down the road went from soft to hard and couldn’t turn my car at all loss of power steering
On March 10, 2023, the electrical power steering unit on this vehicle failed. The vehicle was returned to us on March 17, 2023. On March 27, 2023 the power steering again failed on this vehicle after 400 miles of driving. We received the vehicle several days later after the repair. On June 22, 2023, all the lights and warnings for the power steering unit came on again. This time it failed again after 1900 miles of driving. Luckily for us, the steering continued to function as long as the engine was not turned off. Three power steering failures in three months seems to point to a problem with this type steering unit. Had the steering stopped working while driving the vehicle, the chances of having an accident were almost certain. The first failure showed me the steering wheel cannot be turned no matter how much I tried.
While driving I lost steering steering and nearly caused an accident.
Power Steering Assist not operating causing the steering of the vehicle to not operate and not being able to steer the car. I was lucky to get the car stopped off the highway before crashing the vehicle. I was on the I-95 going 70 mph when the steering locked up. I thought we were going to die! The power steering assist warning came on and I could not steer the car going 70 mph. If this isn't a major safety hazard I don't know what is. Ford Motor Company has many recalls on Ford and Lincoln for this same problem. In fact, a 2011 Ford Fusion has a recall for the power steering assist malfunction. I cannot afford to pay over $2000 to have Ford repair the vehicle, I am a disabled Vet with a very limited income. Now I have a vehicle sitting in my driveway that cannot be driven. Why are many other Ford and Lincoln vehicles with the same power steering assist issues recalled but not the 2010 Ford Fusion Hybrid with the same steering issues? Check Google, many 2010 Ford Fusion owners are having this issue and Ford Motor Company does nothing to help. Who is responsible if I crash this vehicle, get injured all due to a malfunction that is apparent in many other Fords and Lincolns but just my 2010 Ford Fusion?
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 35 MPH and making a right turn, the vehicle lost power steering assist functionality. The contact stated that the “Service Power Steering” and “Advancetrac” warning lights were illuminated. The contact stated that the power steering had failed once before and that he had just picked the vehicle up from the dealer when the power steering failed again. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the power steering assist and rack and pinion needed to be replaced. The contact stated that the dealer advised that the diagnostic test had retrieved DTC code: P07AE. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 166,000.
Mileage: 166,000
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to turn out of her driveway, the steering wheel locked, immobilizing the vehicle. Upon restarting the vehicle several times, the power steering regained normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who failed to diagnose the failure. After investigating the issue, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 62,000.
Mileage: 62,000
The Power Steering Assist Fault would occasionally come on and reset itself if I turn the vehicle off then back on. Well, I was with my partner out and about and got in my vehicle, went to start and the message popped up. So I tried restarting the vehicle and it didn't work. I tried multiple times and to no prevail has it reset. Go figure it happened right after I paid the loan off. We had to wait for a tow truck to arrive have it towed home. I checked fuses and wiring and battery voltages when I got home and everything checked out normally. I contacted a Ford dealership and they said with the parts, labor, reprogram and alignment it could be up to around $2,500.00. I don't have this kind of money laying around. Now I don't have a vehicle to get back and forth to work. I've read online about numerous cases of this incident and nothing has come of it yet and that's just really frustrating for a hard working citizen trying to get by. I hope and pray this gets a recall or something ASAP.
While driving the power steering went out of the car and it became very difficult to drive luckily I was coming out of the driveway when it went out so no one was hurt
Power steering assist failure after flat tire
Loss and extremely tight steering going down the road almost got into accident
"POWER STEERING ASSIST FAILURE". While driving, the electronic power assist steering [EPAS] failed, causing a loss of vehicle control. The steering wheel suddenly became extremely hard to turn while I was driving.
I purchased this vehicle for my minor child to have a safe and reliable vehicle to transport herself to and from work. However, there has been a power steering issue with her car for the last year. One day she was driving and just could no longer turn the corner. There was no warning and the light came on only after she turned the car off and then back on. So She pulled to the shoulder and waited for tow. She was so scared as she was on one of the busiest streets in Columbus, OH. Please research these vehicles and make sure that they go through the necessary quality control process. My vehicle is available for inspection at any time as it has been to the shop many times to no avail. Every fix seems to be temporary and I've wasted thousands of dollars in parts, tows and repairs. My child's safety is at risk and as a parent, I feel like purchasing this particular vehicle was the biggest mistake. I even have a 2016 Ford Fusion that has multiple recalls and I'm considering selling as these vehicles are not safe! Please contact me. I just dont know what to do. We need working cars and I cant afford to keep taking it to the shop every other month. Please help me!
First incident the power steering just stopped working replaced tire rod drivers side outer tire rod left side seemed to take care of the issue until I got a fat tire on the right side and it’s out again changed the tire rod on that side and a new tire still no power steering
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to make a right turn, the vehicle experienced a loss of power steering assist with the power steering fault message displayed. The contact made a local dealer aware of the failure; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,000.
Mileage: 123,000
The power steering fault has come on, and this seems to be a known fault for you all yet I have not seen a recall. This is extremely dangerous to ignore.
Electronic power steering systems failure (2010 Ford Fusion Hybrid) due to issues of excessive heat on the motor), Power steering locked. I was on HWY90 when the steering locked, I almost got in big accident on the HWY 90.
power steering stopped working, making the steering wheel too hard to turn.
Unknown
The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The steering wheel failed to move. The power steering failure and “Service Now” message was displayed. The vehicle was taken to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired but the failure recurred. While driving for approximately 20-miles, the failure recurred. The vehicle was towed to the mechanic again but was not yet diagnosed or repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
Mileage: 200,000
As I was driving the power steering failed. A warning message popped up saying to service Power steering and service Advantrax. The steering became a little stiff but I managed to drive it home. My husband went to start it after I got home and it can't be steered at all. This came with no warning or indications whatsoever. From what I have read it's a failure in the power steering system that causes it to need to be reset. I could have wrecked because of this. Please help.
My Fusion has been having the same issues as other Ford Fusions with the electrical power steering, traction control and the tpms system. They have been acting up for months and now the power steering does not work at all. I have talked to my local Ford dealer and the Ford 1800 number and they say since it does not fall within the VIN guidelines they are not responsible for it and they I will have to pay out of pocket for it and if it should ever be recalled for it they would then reimburse me my cost if I kept all of my reciepts. I feel like it should be under recall and Ford have to pay for it.
I recently had to replace my front tires due to them having a slow leak. Last night me and my daughter were driving down the interstate towards town, when I almost completely lost steering. Thankfully we was only going 40mph instead of 70mph due to exiting the interstate. Had we of been running 70mph and switching lanes we could of crashed into one of the semi's driving close to us.
The contact owns a 2010 Ford Fusion. The contact stated that the electric power steering failure warning light was illuminated. The contact stated that excessive force was needed to steer the vehicle. The vehicle was inspected by a certified mechanic who stated that the power steering assist had failed to operate as needed. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the due to the age of the vehicle was not eligible for a free repair under recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 132,000.
Mileage: 132,000
I was driving on a heavy highway when my power steering stopped working sending me all over the highway. Luckily I was able to pull over without getting hit. We took the car to ace Ford in Woodbury NJ just so they could look at it and was told the whole power steering rack and pinion had to be replaced. I have 112,000 miles. I know the Ford company recalled all 2011 Ford fusions for the same problem. They want me to pay over $2000 I don't have. I didn't have any warning lights until the steering went out. Power steering failure and traction control light. Just boom...gone
While driving our 2010 Ford Fusion Hybrid, several warning appeared on the instrument panel. " service power steering" came on in red, "service advancetrac" was orange. The vehicle still had power steering at this point. After arriving home and turning off the engine, I restarted the engine to see if the lights might reset. At this point , the one warning changed to "service power steering NOW". At this point, there was no power assist with the steering. I know there is a recall, #15V340000, for 2011 - 2013 Fusion steering fails. Why was the 2010 model not included, as I have found many complaints online of steering failures on this model year car.
I have contacted the Ford dealership in my area over a year ago and still have not been serviced on the air bag recall. Also, the power steering system is faulty. I am getting no assistance in repairing from the location the vehicle was purchased from. Power steering message appeared on my dash while driving. This is the second vehicle I have gotten from the dealer with a power steering issue.
Leaving driveway forward steering got difficult then I was unable to turn the wheel. Thankfully I was not coming home from college on the interstate going 70 when the steering failed. Ford has been using this part since 2008 but recalls are only on 2011 & 2012. Why? I could have been killed. Mechanic says car needs replacement of electronic power steering assist system.
UNKNOWN power steering stopped working about a year ago while leaving to go to work and has been garaged ever since due to not being able to take to get worked on Pot hole was hit 1-2 days prior going about 15-20 mph has not been inspected and no warning lights or messages were on didn't have an accident and only have liability insurance
The contact owns a 2010 Ford Fusion. The contact stated that when he started the vehicle, the steering wheel was locked. The power steering assist warning light was illuminated. Additionally, the contact stated that previously, the fuse was removed and then replaced. The vehicle was repaired however, the failure recurred. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified, and the contact was informed that the VIN was not included in a recall and was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 159,000.
Mileage: 159,000
Power steering went out while driving. Nearly cause me to crash. Apparently this is an issue with these vehicles but my vin is not part of the recall?
I was driving my 2010 Ford Fusion Hybrid down the highway when suddenly i was unable to steer anymore. I was changing lanes and the wheel locked at an angle causing me to cross multiple lanes of traffic and eventually hitting another car. The car ended up being claimed as a total loss. I am still required to pay more for insurance now because the accident was caused because of my cars steering rack failing and locking. There have been hundreds of complaints describing exactly what happened to me. No warning lights or any other warning signs. Just sudden and total failure. Its more upsetting knowing that the 2011 and 2012 model years had a recall for this but the 2010 did not even though the steering rack has the same exact part numbers. Insurance didnt even do an investigationand i was told it was because theres no way to investigate it after the crash which i know is a lie. I absolutely hate the fact that im still affected by this financially and ford doesnt care at all about the people it has happened to.
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 45 MPH, the vehicle experienced a loss of power steering assist. The service advance track message was displayed. The check engine and power steering assist fault warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering rack angle sensor needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000.
Mileage: 53,000
While driving the steering failed, was able to avoid crashing into power pole!!!
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 10 MPH in a parking lot, the power steering lost functionality. The contact stated that the "Service Power Steering Now" warning light was illuminated. The contact stopped the vehicle in the parking lot and turned off and on restarted the vehicle several times; however, the power steering assist failed to resume normal operation. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to manufacturer Customer Satisfaction Program 15N01 (EPAS Steering Efforts). The failure mileage was approximately 140,000.
Mileage: 140,000
The contact owns a 2010 Ford Fusion. The contact stated that adding 2-gallons of fuel to the fuel tank took an estimated 30 minutes. The contact stated that the pump nozzle shut-off valve was continually stopping the flow of gasoline into the tank. Additionally, the contact stated while his son was driving at an undisclosed speed, the vehicle lost power steering functionality. An unknown message indicating power steering failure was displayed. The contact's son was able to drive the vehicle to his residence while using extra physical strength to steer the vehicle. The contact associated the failure with two unknown recalls. The dealer was notified of the failure and informed the contact that the power steering unit needed to be replaced; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.
Mileage: 130,000
The power steering assist fault came on because of either a tire sensor warning being ignored or evap code P1450 being ignored. Either way my step-son ignored the check engine light apparently for a couple months. Understandable from young driver. Ford motor company programs this and I'm sure other vehicles to interrupt your electric power steering if you keep ignoring a check engine light. Problem now is 1. For them to do that I feel is wrong first off because taking someone's power steering assist away could be very very dangerous if not fatal. 2 both issues have been repaired with new parts. And the codes will not clear from obd2. Ford claims it needs to be driven through several drive cycles for the ecm to reset the codes because a scan tool will not reset a permanent code. Now not only are they casing this problem with their own programming of ecm but they are advising drivers to drive 100-200 miles over several days completely so called "drive cycles " or monitor cycles " in order for ecm to reset codes. The computer has to read there is no problems apparently 3-4 times then it will reset itself or take vehicle in to have their mechanic reset it with a ford software program called FORscan or FORDsys the only 2 programs to get into main computer. This is beyond the repair of my sons vehicle being corrected in a timely manner. Now it's really a safety issue with Ford and their engineers who are programming vehicles this way. There should be a nationwide lawsuit against them and they should be held accountable for their actions to the highest letter of the law. Hopefully no one has been injured or killed through their selfish desire to create income from vehicle issues. To risk the motorists life in this fashion has to be taken serious and why no one has brought this issues up before or if so why it is being ignored is absurd. I will not stop in my efforts to have this fixed before someone is seriously hurt.
Power steering should be addressed message displayed on dashboard 11/30/2022. On 12/1/2022 power steering service required displayed on dash & the car had NO STEERING at all. My research indicates power steering issues on this model.
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering default warning light would illuminate. In order to turn off the warning light, the contact had to turn off and then restart the vehicle. The failure occurred intermittently however, the failure persisted with the power steering assist default warning light remaining illuminated, with the service advancetrac and traction control warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that there was an internal failure in the power steering module. The contact was informed that the steering gear needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000.
Mileage: 87,000
While driving there was a alarm sound from the steering consul, then the power steering stoped working. I was in a parking lot so I was moving at a low speed. I was able to get the car into a parking area and stopped. There is a warning message that says power assist steering fault. If I was driving on the highway I hate to think what would have happened. I have had the car towed to a shop for repairs. This car has 95000 miles on it. I feel that there needs to be a recall on this power steering system.
Complete electronic power steering system failure. I cannot turn the steering wheel. This is a safety issue. I was fortunate that it happened in my driveway, but reading on line others have had accidents when their steering failed while driving. No warning lamp indicator was illuminated. A Ford dealership has diagnosed the problem, and said the car requires part replacement(s) that will cost me $2,500. This is already a recall on the 2011 and 2012 model years, and should also be on the 2010.
The car has lost the electric power steering. According to a Google search, this is a recall problem with the 2010 Ford Fusion.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, and the dealer reset the power steering assist error code; however, the failure recurred, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000. The contact stated that the dealer reset the codes but the electric power steering went out again after 2 months.
Mileage: 155,000
I started my car and my steering wheel would not turn. I had a warning pop up saying it was power steering assist fault. I turnd the car off and started back up and it was fine. I have researched this and I find alot of people have this problem. I dont want to be driving and this goes out. I am 66 years old and this absolutely needs to be a recall on this problem. I could wreck and kill someone or myself.
The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the power steering warning light was illuminated. The contact turned off and restarted the vehicle; however, the steering wheel seized. The contact was able to unlock the steering wheel with the assistance of an independent mechanic. The vehicle was then taken to another independent mechanic where it was diagnosed that the electric rack and opinion needed to be replaced. The vehicle was repaired, however, the failure recurred. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 140,000.
Mileage: 140,000
Abrupt Loss of Power Steering. Faulty Electrical Power Steering. Faulty Electrical Power Steering Assist (EPAS). Faulty Steering Gear Assembly. Dash Lights: SERVICE POWER STEERING NOW SERVICE ADVANCETRAC Issue occurred when turning car off to pump gas, then issue was present when starting car back up. Problem confirmed by Ford Service Center. No warnings prior to issue occurring. Issue occurred unpredictability. Research shows it appears to be a known Ford manufacturing defect with the electrical steering assembly assist parts on these models. 2011 and newer models qualify for a power steering recall, but my 2010 model does not. $2,000-$3,000 repair.
Upon starting the car, the power steering system failed and the car went into mechanical steering mode. This is a safety concern because in mechanical steering mode turning the car is significantly more difficult and while it did not lead to an accident for me as I was able to pull over, but if I had had to turn I would be unable to turn as sharply or as quickly and that could have easily led to an accident. This is a commonly known problem, and Ford recalled 2011 and 2012 Ford Fusions for this same problem, which have the same power steering rack as the 2010, but did not include the 2010 Fusion despite knowledge of it being an issue as it does have the same steering rack and ECU. The warning lights do not come on until the system fails, so there is no prior warning.
The EAPS or electronic assisted power steering within my Ford as well as many other ford/Lincoln/mercury vehicles have a substantial problem with dying out randomly even in low mileage vehicles. After researching in hopes I can get the work done myself I’m finding that more and more vehicles are having the same problem. And after have a $3300 quote I am now losing substantial resale value because Ford won’t recognize a problem. Around 400,000 fusions have been recalled for this same problem yet mine (and many other vehicles) don’t fall under this.
I was driving down the road at about 25 30 mph and all the sudden the the dash started dinging saying Service advancetrac and power steering failure. I couldn’t do anything but get a tow after that
Loss of power steering at low speed without warning. OBD messages - Service Power Steering Now and Advancetrac Failure. Was not inspected by dealer. Took to an independent shop and am in the process of having rack and pinion replaced. No incident of injury, police report or other. No advance warnings.
Driving down the highway and the electric steering went out and about crashed due to not being able to turn.
Power steering pump tire pressure monitor advancetrac
The contact owns a 2010 Ford Fusion. The contact stated while pulling out of the parking lot, the steering wheel emitted abnormal loud grinding sounds. There was no warning light illuminated. The contact stated that he continued driving the vehicle. The vehicle was taken to an independent mechanic where it was test driven. The independent mechanic informed the contact that the electronic steering assist needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 84,000.
Mileage: 84,000
I was driving down the highway interstate 24 with kids in the car around the curls me marker 159 and my steering no warning went out completely hard as hell to turn traffic I spun out trying to over correct it damanage my front clip aka bumper all to hell I saw this complaint when I was searching recalls and common problems with my branded car what do I do for wants an arm and a leg I can't afford to fix the power steering was there a recall on that part or what ever came out of the 550 complaints
The power steering went out without warning. Other vehicles had a recall for this concern but this vehicle is not covered by that recall.
The contact owns a 2010 Ford Fusion. The contact stated that after starting the vehicle, the power steering fault message was displayed. The contact stated that while attempting to drive, the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 183,000.
Mileage: 183,000
power steering failure, yr make and model listed, however vin wasn't included in the recall. . 3/30/21 upgrade to an engineering analysis to determine if the 263k 2010 ford fusions should be recalled. 9/14/20 complaint #11354948 Vin #[XXX].. UPDATE REQUESTED, THANKS, INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Ford Fusion. The contact stated while starting the vehicle, the power steering failed to function as designed; however, the power steering functionality was available while the vehicle was turned off. There were no warning lights illuminated. The vehicle was taken to the dealer and diagnosed with an electronic steering gear failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
Mileage: 63,000
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 35 MPH, the Power Steering Assist Fault message was displayed, and the steering wheel became extremely difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the power steering control module was faulty and needed to be replaced. The power steering control module was replaced and reprogrammed and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 210,000.
Mileage: 210,000
The contact owns a 2010 Ford Fusion. The contact stated while his wife was driving down a mountain at an undisclosed speed, the vehicle lost power steering assist functionality. The steering warning light was illuminated. The contact's wife was able to drive down the mountain very slowly and then pulled into a parking lot. The contact picked up his wife and drive home. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,181
Mileage: 117,181
The power steering went out on this vehicle and after research I found that other years have had recalls on it. Although this year was not in the recall it still uses the same parts
What component or system failed or malfunctioned, and is it available for inspection upon request? Electronic rack and pinion Power Steering Failure NHTSA Action Number: EA17004 Components STEERING Opened From: November 20, 2017–Present How was your safety or the safety of others put at risk? Unable to control vehicle Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No only when the issue occurred
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would vibrate, jerk, and not properly accelerate. Also, the power steering assist fault message was displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined that the power steering module was faulty and that the fuel inlet valve was cracked. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 106,000.
Mileage: 106,000
2010 model year electric power assisted steering goes out at low speed when making turns, similar to same issue recalled for 2011-2012 model years. The previous recall needs to be expanded to include 2010 model year.
Power steering just quit while driving. Scared the heck out of me. Turned car off and started again and it went away for a few minutes and then quit again.
complete power steering went out. vehicle light says service power steering check.vehicle not drivable can possibly lock- up when operating vehicle and its very dangerous.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the service advance trac warning message displayed on the instrument panel as the vehicle lost power steering functionality. The contact stated that excessive force was needed to steer the vehicle. The contact had taken the vehicle to the dealer where he was informed that the sensor had failed and was then given an estimate for the repair. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.
Mileage: 69,000
The contact owns a 2010 Ford Fusion. The contact stated that after starting the vehicle, the power steering assist and advance trac messages displayed and the steering wheel became very difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the power steering module was faulty. No further information was available. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 145,000. Invalid VIN.
Mileage: 145,000
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 5 MPH and making a left turn, the vehicle lost power steering assist functionality. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 140,000.
Mileage: 140,000
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 30 MPH, the power steering warning light illuminated. The contact stated that while attempting to steer the vehicle to make a turn, the vehicle lost power steering functionality. The contact stated that she pulled off the road to restart her vehicle however, the steering wheel was difficult to turn. The contact stated that extra effort was needed to steer the vehicle. The vehicle was driven back to the residence and remained unrepaired. The local dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
Mileage: 86,000
The power steering stopped working making the car dangerous to drive. fault message was "Power Steering Assist Failure" I think. The message went off after the car was restarted and the power steering system is working now.
Steering went out on interstate. Please please call the 2010 into recall
On at least two occasions, after cranking car, the power steering fails to work. The console warning message indicated Power Steering Assist Fault. Given that nearly one-third of ALL safety complaints for this vehicle are about steering and that several complaints have noted that the power steering can fail while driving and cause an accident, this issue certainly indicates the need for a recall. Other model years with the identical issue have been recalled.
The vehicle has an electronic assisted steering system. On many occasions when starting the vehicle the electronic steering system does not engage and it is extremely hard to turn the front wheels. This is increasing in frequency. On 2 occasions the electronic steering stopped working while the vehicle was in motion making a turn. It was very hard for me to steer the car and I am 230 Lbs and 6 foot tall until the electronic steering re-engaged. If my wife was driving the vehicle I have no doubt that she would end up losing control. She is no longer driving this vehicle because of this issue.The car has been garaged most of it's life and only has about 51, 000 miles on it. It is my understanding that Ford had the same issue on the same car in the 2011 model year. My personal mechanic inspected the vehicle and diagnosed this issue,. There are no warnings when this will occur.
Power steering advanced track. Needs to be a recall.on it
loss of power steering. errors are: power steering assist fault, service AdvanceTrac
Power steering went out while driving and warning messages came on. Message power steering assist fault and service advanced trac.
Power Steering Assist fault. Common problem on 2010 Fusions. 2011 and 2012 already recalled for exact issue. Entire rack/pinion must be replaced. Quoted $2600.00 for parts and labor from a dealership.
The car started showing a power steering assist fault on the dash and I am unable to steer my vehicle. It went out upon returning home. Luckily I didn’t hurt anyone or myself. The vehicle is safely parked. Contacted ford and was advised this has been an ongoing issue with the year and model. It is also very common. Not sure why they haven’t recalled the part or parts due to the amount of complaints that have been made. I’m in the process of having my vehicle towed to ford for repair. I was advised it’s either the rack or the steering angle sensor.
Upon leaving for work began backing out of the driveway and found the "Power steering assist fault" displayed on my cluster. Tried to turn wheel to test and found power steering was lost (wheel would not turn). Turned off the car to see if it would reset itself. I had no luck. Drove the car around the block to verify the power steering was the only thing lost and car was very difficult to drive, especially navigating corners at lower speeds. Tried to unhook the battery in an attempt to reset the onboard ECUs. Also visually inspected 2x 50a Power steering fuses were in working order. Searched online and found 2011-2012 fusions were recalled, but the 2010 Fusion power steering assist fault has been under investigation for some time.
A warning sound beeped multiple times while driving and a dash message appeared, “Power Steering Assist Fault”, and the steering wheel was stiff. There was a recall on the 2011 and newer, but 2010 has the same parts and everything so why wasn't this recall put on 2010 Ford Fusion. This needs to be readdressed and there should be a recall put out for the 2010 considering its a serious safety issue, and lots more people could be killed or injured to this faulty part on the car.
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Mileage: 128,000
Upon starting my car after getting off work, a warning sound beeped multiple times and a dash message appeared, “Power Steering Assist Fault”, and the steering wheel was stiff. When I began to pull out of my spot and try driving, an additional message with two accompanying warning lamps (exclamation point and swerving car icon) appeared, “Service Advancetrac”. I managed to drive home, albeit very difficult to control and maneuver safely. I brought it to my normal repair shop, who told me that the power steering module needs reprogrammed, and they can’t fix it but that I’ll need to take it to a Ford dealer to have this resolved. I visited this page to see if there had been any recalls for this issue, and clearly this is a major common occurrence, with an open investigation — hoping this will be approved as an official recall soon.
Your system won't allow me to make any remarks it's going black and I can't see whats been written
Driving on a highway the warning came on the dash that the power steering assist failed and the power steering was out. Luckily the road was fairly straight and was able to to keep control of the car. Once off the highway and in town needing to steer home, that's when it was a real pain to drive.
The contact owns a 2010 Ford Fusion. The contact stated while driving 35 MPH, an unknown warning light illuminated and then the steering wheel became difficult to turn. The contact stated he was able to park on the side of the road. The contact was able to drive to his residence. The contact took another vehicle to the local dealer and made them aware of the failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.
Mileage: 160,000
Loss of electric power steering assist during turning. Steering assist non-functional now.
I was leaving work and my electric power steering went out and flashed a error code, and I was on a busy highway and could got in a serious accident. This was a recall on the 2011 and newer, but 2010 has the same parts and everything so why wasn't this recall put on 2010 Ford Fusion. This needs to be addressed cause I do not have $2200 laying around to fix this problem and its my only car so now I have no way to get to work. This needs to be readdressed and there should be a recall put out for the 2010 considering its a serious safety issue, and lots more people could be killed to this faulty part on the car.
Approximately a year ago, the electric steering assist went out. I researched and found that there have been MANY complaints on this model and other model years for the exact same issue. While other years have been recalled, the 2010 has not and I paid $1600 for the repair. After only a year, the same issue has occurred again. Research again shows there is still an open investigation into this issue, but still no recall after 4 years. When will this issue be resolved with respect to the investigation and Ford be held to account for the repairs?
The contact's friend owns a 2010 Ford Fusion. The contact stated that the power steering had failed to operate as needed with several warning lights; including the power steering assist fault warning light illuminated on the instrument panel. The contact had not taken the vehicle to be diagnosed or repaired. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
The contact's son owns a 2010 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost power steering assist. The vehicle was taken to the dealer and diagnosed with power steering assist failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 104,000. The VIN was unavailable.
Mileage: 104,000
Power steering assist fault and advancetrac started showing on dash, steering is extremely difficult. All fuses have been checked and they are fully functional. Very very dangerous for power steering to not function properly. Was quoted $2,000 to have electronic power steering rack and pinion to be replaced. I can't afford to have that replaced when clearly this is a safety issue that Ford needs to fix.
The contact owns a 2010 Ford Fusion. The contact stated that the power steering failed to activate on the initial start-up. The contact would have to restart the vehicle for the power steering to activate, however, it would eventually fail again causing them to have to restart and start the vehicle again. The contact had spoken with the dealer who informed them that their vehicle was not included in any recall. The vehicle had not been officially diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,240.
Mileage: 52,240
Power steering assist light came on and suddenly made it very difficult to steer/control the car. It looks like this issue is under investigation by you and I wanted to let you know that another case occurring.
Complete loss of power of steering while driving in heavy traffic. Warning lights came on and message was Service Power Steering Now and Traction Control failure warning. Codes C1277 and C1963 via diagnosed with OBDII tester. When I was turning a corner, all power of steering lost. Steering wheel would not turn and barely missed hitting curb trying to complete the turn. Managed to avoid oncoming traffic and pulled onto side of road. Had to get car home so waited for traffic to clear. Steering wheel had to be manually forced to stay straight and extreme force to turn corners. Car also pulls hard to left and has to be held straight by extreme exhertion of force. Repair cost quoted over phone in excess if $2500. Told PCM and rack and pinion need to be replaced, car reprogrammed and wheel alignment.
Was driving down the highway and a light on the dashboard came on with a notification for the steering system needing to be checked. Then another notification for the power steering failure . After that car steering was very difficult. I stopped by a gas station to see if the fluids were low only to find this years model is electrical. I can no longer drive the vehicle. It was very dangerous. It happened while driving at highway speeds. We were very lucky that the it was late at night and not crowded at the time. If it had been any busier or my wife was driving it could have been very catastrophic as it randomly dropped out in casual driving.
I have 2010 Fusion that I have brought 3 yrs ago but last year my power steering fault has been going on and off. Since the pandemic happened I did not worry because I was working for home and my children were learning from home so the stiffness of the wheel. Now that everything is getting back to normal in slowly. I took my car to the mechanic and he explained that the power steering would need to be replace and I expressed that Ford has not recalled the 2010 Fusion for the power steering fault. To have this fix they quoted me $1400 and I am now trying to get a two quote.
I own this 2010 Ford Fusion that is in great shape and only has 78,750 miles on it. About a week ago the Service Advance Trac light came on. I took it to a repair shop and they plugged in a code reader and told me that a Power Steering module was bad and an estimate to repair it was $1,800.00 dollars. I found that Ford had recalls for this same problems on there 2011 thru 2015 Ford Fusion models. I am wondering why the 2010 is not included in this recall for the same problem. I am retired and on a fixed income and cannot afford the repair cost. Please look into this.
Upon start up my power steering assist fault message would appear I would shut the car off and restart the light would not come on and would drive fine. On 10/21/21 I lost all power steering. I’ve seen where the 2011 and 2012 models were recalled for the same issue. Just trying to figure out why this model was not. My car has 48500 miles this is not a problem a car with this low mileage should have
Car showed "Power Steering Assist Failure" at random points in time and steering is hard to move. Turning off the car and restarting would make the message go away. This had been occuring for a few years on and off. Problem did not occur at dealership, so no repairs could be identified. For past 6 months, the frequency of this incident was increasing. Last week, the message would not go away despite multiple restarts. Diagnosis by dealer was that steering gear needed to be replaced.
While driving vehicle in normal weather conditions, power steering suddenly went out unexpectedly while driving myself, mother, and grandmother to the store. There was no warning and car was driving just fine prior to the power steering failure. Had to pull off road and call tow truck as i was unable to steer vehicle which was extremely dangerous. I am thankful I was not on freeway. Once power steering went out, power assist failure light came on dash. Car was towed to Ford dealership and was told dtc u3000 code came up when scanned meaning power steering gear (rack and pinion) needed to be replaced and car no longer drivable. Repair cost $2200 at Ford dealership. Car still not repaired as I can’t afford the repair. I understand some 2010-2015 fusions had same problem and were recalled and repaired. Frustrated as my vehicle has not been recalled for same issue as other models. Car has 133,000 miles and always been maintained.
Went to leave work one night and backed up and the power assist come up on the dash... now I got to fix it.... I've seen so many complaints about it. Fixing it and selling it.
As I was driving the steering wheel just locked/hard to turn and in the dashboard it said “service power steering now” without any warnings.
The contact owns a 2010 Ford Fusion. The contact stated that while at a complete stop, she attempted to make a left turn and the power steering assist failed to operate as needed. The contact stated that excessive force was needed to steer the vehicle. The advanced stabilitrak and the power steering assist fault warning lights are illuminated on the instrument panel. The contact pulled off to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Power steering assist fault light came on and steering is locked up! Had someone hook a computer up to the car and have codes. Ford tells me they can’t tell me what the codes mean and I have to pay $144 for a diagnosis, then whatever repair costs to fix! I’m a single mother and can’t afford the repair costs!!
Power steering assist failed multiple times while driving and has now gone out completely. I loose all easy control and for a 74 year old woman it's not safe I see there is a lot of recalls for this but not on this car
Power Steering Assistance fails intermittently. Have replaced the steering module 2 times. This will be the 3rd fix in less than 2 years. Very dangerous as this can fail at anytime.
The contact owns a 2010 Ford Fusion. The contact stated that the steering wheel failed to turn with the power steering assist warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 150,000.
Mileage: 150,000
The electronic steering assist failed twice within 10 days. The last time it happened the steering assist wouldn't work at all. The vehicle is not able to be driven in its present state without steering assist. Both times it happened the car was not moving so no accidents occurred. I did not take it in to be serviced. I do most of my mechanic work myself. The fuses are good. I disconnected the battery for a few days and tried it again and it still doesn't work. From online research I found that the 2011 and 2012 fusion models were recalled from this issue and there is an open investigation by the NHSTA of the 2010 fusion steering assist motor. The vehicle and part has not been inspected. I removed it today 7-30-2021 and plan on installing a re-manufactured electronic steering assist rack and pinion. There is a core charge so I'll be returning the part to the re-manufacturer. There were no warnings, just the message on the dashboard that the electronic steering assist had a problem. It happened the first time on 7-10-2021 and the second on 7-15-2021. The vehicle has 159,000 miles.
THE STEERING ASSIST LIGHT CAME ON AND THE POWER STEERING TO THE CAR QUIT WORKING. THIS COULD HAVE CAUSED A COLLISION BECAUSE I WAS UNABLE TO STEER THE CAR. 2011 THROUGH 2015 HAS BEEN RECALLED DUE TO THIS PROBLEM BUT MY CAR IS A 2010 WITH THE SAME PART NOT RECALLED.
Loss of steering assist while driving. Steering wheel got very hard to turn vehicle. The following message appeared after loss of steering: "POWER STEERING ASSIT FAULT, SERVICE ADVANCE TRAC". Scanned codes: U3000-96 and C200D-49. Brought vehicle to Dealership for full diagnostic and awaiting response
While reversing out of my driveway, my dash showed an alert saying "power steering assist failure". I had only manual steering, making it very hard to turn the wheel. I pulled back into the driveway safely. I looked that alert up online to see what to do, and I have found that THOUSANDS of others have had the exact same issue. I took it to the mechanic and they can't find any problem. How am I supposed to feel safe driving this car when thousands of other people are saying they have the same issue. I am even more alarmed that 2011 and 2012 ford fusions were recalled for this issue but not 2010? I feel very unsafe to even drive the car, even though the message has now gone off my dashboard without even fixing it....
The power steering does not work at low speeds-it seems to work ok when I am going fast and I have a few friends/family that have Ford Fusions that have the same problem. I cannot turn without using every muscle in my arms to turn the vehicle, making driving almost impossible. The first time it occurred I was turning into my driveway and almost went down the embankment. I was stopped by a huge rock and messed up the whole front end! I got that fixed a little, the bumper is hung by zip ties and four mechanics I talked to do not know how to fix it because there is no power steering pump.
WHILE DRIVING BACK FROM VISITING FAMILY MEMBERS WITH MY WIFE AND KIDS, MY STEERING WHEEL GOT REALLY HARD TO STEER. POWER STEERING ASSITS FAILURE ALONG WITH SERVICE ADVANCE TRAC MESSAGES HAD APPEARED ON MY DASH. STEERING WHEEL GOT REALLY HARD TO STEER. IT ALMOST CAUSED ME GET INTO AN ACCIDENT. WHY SHOULD I PAY FOR THIS REPAIR WHEN IT CLEARLY HAS BEEN HAVING ISSUES IN THE PAST FOR THIS MODEL. I CONTACTED THE MANUFACTURER ABOUT SAID ISSUE, BUT BASED ON MY VIN NUMBER, THIS PARTICULAR VEHICLE DOES NOT HAVE THIS ISSUE RECALLED, HOWEVER, I'M HAVING A HARD TIME TO BELIEVE THIS INFORMATION. AFTER DOING MORE RESEARCH I FOUND ON THE WEBSITE CARCOMPLAINTS.COM THERE IS NUMEROUS COMPLAINTS OF SAME ISSUE. I AM SOOOO MAD BECAUSE OF WHAT HAD HAPPENED, PUTTING MY FAMILY IN DANGER. ALTHOUGH I AM THANKFUL TO GOD THAT NOTHING BAD REALLY HAPPENED. ONCE AGAIN FORD NEEDS TO FIX THIS ISSUE. THANK YOU FOR YOUR TIME AND ATTENTION
The contact owns a 2010 Ford Fusion. The contact stated upon exiting the vehicle, the power steering warning light illuminated. The contact restarted the vehicle however, the vehicle was difficult to steer. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,834.
Mileage: 173,834
The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer and remained at the dealer to be diagnosed and repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.
Mileage: 180,000
The rack n pinion motor failed while driving at highway speeds. Complete loss of steering mad it an extreme hazard to safely exit the road. This occurred suddenly without warning.
upon starting my car the electronic assist stopped working and would not come back on. I had to get the whole steering rack replaced at around 110,000 miles because it is highly unsafe. parts and labor was $900.
The contact owns a 2010 Ford Fusion. The contact stated upon starting the vehicle, the power steering assist warning light was illuminated. The contact stated that after restarting the vehicle several times, the warning light disappeared. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,755. The consumer stated the manufacturer is now aware of the problem.
Mileage: 85,755
THE OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH AND TURNING ON THE RAMP TO THE HIGHWAY, THE STEERING WHEEL CEASED. THE CONTACT VEERED OVER TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHCILE WAS TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE LOSS POWER STEERING ASSIST AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
The contact owns a 2010 FORD Fusion. The contact stated while driving, the vehicle was difficult to turn. The contact stated that the power steering fault message was displayed on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed with needing the rack and pinion to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist with the repair. The failure mileage was approximately 160,000.
Mileage: 160,000
The Power Steering Assist Fault light comes on & there is a loss of power steering, the system defaults to manual steering mode making it difficult to steer and increasing the risk of a crash.
CAR CONSTANTLY HAVE BRAKES, STEERING, FUEL, AND AIRBAGS PROBLEMS
Mileage: 177,000
WHEN I START THE CAR JUST ABOUT EVERY 4-5TH TIME THE POWER STEERING ASSIST FAULT WARNING WILL COME ON AND I HAVE NO POWER STEERING. I HAVE TO TURN THE CAR OFF AND ON TO GET IT TO WORK PROPERLY.
2010 FORD FUSION POWER STEERING ASSIST FAULT WARNING KEEPS COMING ON AND STEERING WHEEL WILL NOT TURN BECAUSE OF THE LACK OF POWER STEERING. IF YOU RESTART THE CAR SEVERAL TIMES, SOME TIMES THE POWER STEERING STARTS WORKING AGAIN. PROBLEM IS GETTING WORST AND BEEN ON GOING FOR OVER A YEAR NOW.
Mileage: 142,000
I KEEP HAVING A ERROR CODE COME UP ON MY DASH THAT SAYS ' POWER STEERING ASSIST FAULT !' MY CAR WHEEL WILL LOCK UP RANDOMLY ; RESULTING IN ME NOT BEING ABLE TO TURN THE WHEEL . I HAVE TO PARK, TURN OFF MY CAR AND TURN IT BACK ON . IT'S BEEN DOING THIS RANDOMLY ON AND OFF FOR THE PAST 6 MONTHS AND I AM AFRAID IT IS GOING TO ENDANGER MY LIFE AS WELL AS MY FAMILY'S IF I DO NOT GET TOO THE BOTTOM OF THIS . I'VE SEEN THERE WERE SIMILAR RECALLS WITH THE SAME MAKE MODEL BUT MY CAR YEAR WAS LEFT OUT OF THIS RECALL, NOT SURE WHY! ONLINE QUOTED FOR THIS REPAIR IS OVER $2000 AND IF THIS IS A MANUFACTURING FAULT IT NEEDS TO BE ADDRESSED .*DT
Mileage: 136,000
HAD NO POWER STEERING. HAD MULTIPLE FAULT LIGHTS ON DASH. THE FAULT LIGHTS WERE "POWER STEERING ASSIST DEFAULT" AND "ADVANCE TRAC." FUSION HAD 97,800 MILES. THE CAR WAS IMPOSSIBLE TO DRIVE. DID NOT DRIVE CAR FOR SEVERAL MONTHS SINCE I COULDN'T. POWER STEERING WENT OUT WHILE SHOPPING. FINALLY HAD A VERY COSTLY REPAIR DONE. THEY REPLACED THE GEAR ASSEMBLY. I UNDERSTAND THAT A RECALL WAS DONE ON OTHER FORD FUSION MODEL YEARS. WHY WAS A RECALL NOT DONE ON THE 2010?
Mileage: 97,800
DRIVING AT ABOUT 45 MILES AN HOUR MY STEERING ASSIST DECIDED TO GO OUT WITHOUT ANY WARNING. AS I WAS DRIVING A MESSAGE STATING POWER STEERING ASSIST FAULT CAME UP ON THE DASH. NOTICED IT BECAME EXTREMELY HARD TO TURN THE VEHICLE. I AM JUST GLAD I WAS THE ONE DRIVING AND NOT MY RECENTLY LICENSED SON. AFTER LOOKING UP THE ISSUE ONLINE I NOTICED IT SEEMS TO BE A REGULAR ISSUE WITH THESE CARS.
Mileage: 143,000
THE POWER TRAIN OR ELECTRIC MODULE IS OUT OR GOING OUT. THERE SHOWED TO BE A RECALL FOR THIS.
I HAVE A ADVANCE TRAC LIGHT AND POWER STEERING LIGHT I CURRENTLY DON'T HAVE AND POWER STEERING
Mileage: 80,000
''POWER STEERING ASSIST FAULT'. THE POWER STEERING IN MY VEHICLE WAS RENDERED COMPLETELY USELESS. FORTUNATELY THIS OCCURRED WHEN I STARTED MY CAR IN THE MORNING INSTEAD OF MID-DRIVE WHICH COULD HAVE BEEN CATASTROPHIC AS THE CAR IS ESSENTIALLY IMPOSSIBLE TO STEER EFFECTIVELY WITHOUT POWER STEERING.
Mileage: 140,166
STEERING QUIT WORKING , ALMOST WRECKING. THIS IS THE SECOND TIME ELECTRIC STEERING HAS FAILED ON THIS CAR. 2007, 08,09, 11, 12 HAVE HAD RECALLS FOR THE SAME ISSUE. THIS CAR WAS BUILT IN 2009 IT'S DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED, OVER 1600.00 REPAIR A COUPLE OF YEARS AGO
Mileage: 151,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND REQUIRED EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.*DT
Mileage: 94,000
I WAS DRIVING BACK HOME AND THE 'POWER STEERING ASSIST FAULT' MESSAGE CAME UP ON MY DASH. I DIDN'T KNOW WHAT THAT WAS ABOUT UNTIL AFTER ABOUT 4 MILES WHEN I WAS SUPPOSED TO GET OFF THE HIGHWAY BUT THE STEERING JUST WOULDN'T TURN. I IMMEDIATELY FREAKED OUT. I KEPT GOING STRAIGHT FOR A BIT AND I THEN TRIED TO FORCE IT TOWARDS THE RIGHT SHOULDER (THANKS GOODNESS I WAS ON THE RIGHT LANE ALREADY) BUT AS I STARTED TO SLOW DOWN THE CARS BEHIND ME WOULD HONK AND THE PASSAGENS WOULD STARE AT ME WHILE PASSING LIKE IF I WAS TRYING TO MESS WITH THEM ON PURPOSE. THAT WAS SCARY AND EMBARRASSING. TURNED THE EMERGENCY LIGHTS ON AND PULLED OVER TO CALL A FRIEND WHO KNOWS A BIT ABOUT CARS. I WAS TOLD I WAS OK TO FORCE THE STEERING IN ORDER TO GET HOME, ALTHOUGH I WAS SO SURE IT WAS GOING TO LITERALLY BREAK AND COME OFF IN MY HANDS. AFTER AROUND 13 MILES I GOT HOME AND MY NOW BOTH ARMS ARE TOTALLY SORE AND I'M NOT KIDDING. I WASN'T EVEN ABLE TO MANEUVER THE CAR INTO MY SMALL GARAGE SINCE IT'S IMPOSSIBLE TO TURN THE STEERING WHEEL IF THE CAR IS FULLY STOPPED. THE CAR IS THERE... PARKED AND USELESS. I JUST CALLED FORD AND I WAS TOLD I WILL HAVE TO PAY FOR THE TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP, FOR THE DIAGNOSTIC AND TO GET THE CAR FIXED. SERIOUSLY? I'M AN COLLEGE STUDENT FULL OF STUFF TO PAY AND ALWAYS LIVING IN A BUDGET. IT SEEMS LIKE THE COST FOR THIS IS OVER $1800 AND THERE'S NO CHANCE I HAVE SUCH ABSURD AMOUNT TO FIX THIS PROBLEM THAT WASN'T EVEN MY FAULT. I NEED THE CAR EVERY SINGLE DAY SINCE IN UTAH THERE'S NO WAY YOU CAN GET ANYWHERE WITHOUT IT. I DON'T CONSIDER DRIVING THE CAR IN THIS SITUATION (IT'S PROBABLY NOT EVEN RECOMMENDED) AND I'VE BEEN BORROWING MY ROOMMATE'S CAR, WHICH I CAN'T DO FOR MUCH LONGER FOR OBVIOUS REASONS. I WONDER WHAT FORD IS GOING TO DO TO HELP NOT ONLY ME BUT ALL THE UNFORTUNATE FORD FUSION'S OWNERS.
Mileage: 171,000
I HAVE OWNED THIS CAR *2010 FORD FUSION SEL* FOR 4000 MILES AND THE POWER STEERING JUST STOPPED WORKING ALL TOGETHER. IT SAYS THIS COULD BE UPWARDS OF 2000 DOLLARS. I JUST PURCHASED THIS VEHICLE. I'M AFRAID I WILL BE MID TURN AND IT WILL GO OUT AGAIN. I SEE THOUSANDS OF COMPLAINTS. WHY IS THIS NOT RECALLED? PEOPLE COULD DIE!!
Mileage: 142,000
ELECTRIC POWER STEERING SYSTEM FAILURE WHILE DRIVING AT NORMAL SPEEDS. THIS IS THE EXACT SAME SYSTEM AND FAILURE ADDRESSED IN SAFETY RECALL 15S18 BUT FOR SOME REASON IT DOESN'T INCLUDE 2010 FORD FUSION MODELS BUT INCLUDES ALL OTHER 2011-2012. EVEN WITH THE EXACT POWER STEERING SYSTEM AND FAILURE. RECALL NEEDS TO BE EXPANDED TO INCLUDE 2010 MODELS.
Mileage: 148,000
ELECTRONIC POWER STEERING FAILED WHILE DRIVING AND WITHOUT WARNING. ALMOST CRASHED, AS THE STEERING FAILED JUST AS I WAS TAKING A TURN. 1800 REPAIR. I HAVE HAD THE CAR FOR A YEAR, IT HAS 86000 MILES ON IT AND IT IS JUNK. I AM MORE CONCERNED WITH THE FACT THAT I NEARLY CRASHED THAN THE MONEY (ALTHOUGH I DON'T HAVE THE MONEY TO REPAIR IT)
Mileage: 86,000
OFTEN THE "POWER STEERING ASSIST FAULT" WARNING WOULD COME ON WHEN THE VEHICLE WAS FIRST STARTED AND STATIONARY. TURNING THE VEHICLE OFF AND RESTARTING WOULD CLEAR THE ISSUE. HAPPENED AGAIN AND WHEN RESTARTING THE VEHICLE WOULD NOT CLEAR THE ISSUE HAD TO GET THE VEHICLE TOWED. POWER STEERING RACK WAS FOUND TO BE FAULTY AND HAD TO BE REPLACED AT A COST OF $2745.76. CALLED FORD TO CLAIM THAT THIS WAS THE SAME PROBLEM COVERED BY THE 2011-2012 FUSION RECALL AND SHOULD BE COVERED BY FORD WAS TOLD THAT MY VEHICLE WAS "TOO OLD." I AM NOW IN A FIGHT WITH FORD TO CONVINCE THEM TO DO THE RIGHT THING AND FIX THE PROBLEM THAT THEY ARE WELL AWARE OF.
Mileage: 92,957
A WARNING CAME ON TO "SERVICE POWER STEERING SYSTEM NOW" AS WELL AS "SERVICE ADVANCETRAC SYSTEM". STEERING IS ALMOST IMPOSSIBLE. I USED A PROGRAM I HAVE TO RESET THE POWER STEERING MODULE AND IT WILL START WORKING AGAIN UNTIL I POWER OFF THE CAR. THE PROBLEM STARTS AS SOON AS I TURN ON MY CAR. ONCE IT HAPPENS, AFTER RESETTING THE MODULE, IT DOESN'T SEEM TO HAPPEN AGAIN UNTIL I TURN THE CAR OFF.
Mileage: 140,000
I STARTED MY CAR TODAY AND WHILE PULLING OUT OF THE GARAGE I ALMOST HIT THE SIDE I HAD NO POWER STEERING AND THE DASH SAID POWER STEERING ASSIST SO I BACKED IN BY MUSCLEING THE WHEEL, NEVER HAPPENED BEFORE BUT IT WAS KIND OF SCARRY,
Mileage: 140,000
WHILE PULLING OUT OF A PARKING LOT, MY STEERING WHEEL LOCKED UP AND A MESSAGE CAME UP 'SERVICE ADVANCE TRAC - SERVICE POWER STEERING'. IT'S ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TOOK IT TO THE SHOP AND GOT THE COMPUTER RESET. IT WAS FINE FOR A FEW DAYS AND THEN LOCKED UP AGAIN WITH THE SAME MESSAGE. I HAVE A FRIEND WITH THE SAME MAKE MODEL AND YEAR THAT HAD THE EXACT SAME PROBLEM HAPPEN TO HER. BOTH ELECTRIC POWER STEERING AS WELL. I KNOW THAT THERE WAS A RECALL INVESTIGATION ABOUT '10-'12 FORD FUSIONS ELECTRIC POWER STEERING SPECIFICALLY BUT THAT WAS CLOSED. REALLY LOOKING FOR SOME HELP HERE. I DON'T WANT TO PAY A MONTHS WORTH OF MY HARD EARNED MONEY FOR SOMETHING THAT CAN OR WILL BE RECALLED.
Mileage: 78,000
POWER STEERING WENT OUT.CAN NOT AFFORD TO GET IT FIXED!!!
Mileage: 113,000
ADVANCETRAC CAME ON AND ALSO SERVICE POWER STEERING NOW CAME UP STEERING IS NOW HARD I CHECK THE RECALLS ON THIS SITE YESTERDAY WENT TO A FORD DEALER THE SAID THEIR WHERE NO RECALLS I CAME HOME AND REFRESHED THE PAGE AN NOW IT SAYS THAT THEIRS 0 RECALLS.. I AM UNAWARE OF WHAT'S GOING ON... PLEASE GET BACK TO ME THIS IS MY ONLY VEHICLE I HAVE TO GET TO WORK....STEERING IS HARD N IT'S A HASSLE DRIVE IT
Mileage: 195,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE VEHICLE BECAME DIFFICULT TO STEER. THE POWER STEERING FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE POWER STEERING FUNCTIONALITY RETURNED. THE VEHICLE WAS TAKEN TO WESTERN SLOPE FORD (2264 US-50, GRAND JUNCTION, CO 81505, (970) 243-0843) WHERE IT WAS DIAGNOSED WITH NEEDING THE ELECTRONIC STEERING GEAR TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Mileage: 160,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING AT 10 MPH, WHEN THE STEERING WHEEL MADE GRINDING NOISES AND BECAME HARD TO MANEUVER. THE POWER STEERING SERVICE LIGHT AND TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND STATED THAT THE POWER STEERING NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED AN UNKNOWN FORD DEALER OF THE FAILURE, AND WAS DIRECTED TO THE MANUFACTURER FOR ASSISTANCE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO CONTACT NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 189,000.
Mileage: 189,000
STARTING CAR, POWER STEERING ASSIST FAULT APPEARS ON DASHBOARD AND CAN NOT STEER.
Mileage: 208,000
POWER STEERING ASSIST FAULT LIGHT STARTING SHOWING UP IN MY DASH, ONCE IN A WHILE, OVER THE LAST TWO MONTHS. NORMALLY, I WOULD TURN CAR OFF AND BACK ON AND EVERYTHING WOULD BE FINE. TWO DAYS AGO, AFTER PARKING, I TURNED CAR OFF. WHEN I WENT TO GO TURN CAR BACK ON, THE LIGHT SHOWED UP AND STEERING WHEEL LOCKED. SO I TURNED CAR OFF AND BACK ON BUT THIS TIME, THE STEERING WHEEL STAYED LOCKED AND ERROR MESSAGED REMAINED ON. I TRIED IT TODAY AND IT IS STILL IN THE SAME CONDITION. THE CAR WILL START BUT STEERING WHEEL WON'T MOVE.
Mileage: 134,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE POWER STEERING ASSIST FAILURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841, (916) 265-0841) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING COLUMN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Mileage: 150,000
I PUT A NEW BATTERY IN MY CAR AND WHEN I STARTED IT THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I TURNED IT OFF AND DID THIS TWO MORE TIMES AND IT STARTED AND THE POWER STEERING ASSIST FAULT LIGHT WENT OFF. I WENT TO WORK AND IN THE MORNING I STARTED IT AND THE POWER STEERING ASSIST FAULT LIGHT CAME BACK ON. I TURNED IT OFF AND ON A COUPLE MORE TIMES, BUT IT WOULDN'T GO OFF. I GOT IT HOME AND THERE IT SITS.
Mileage: 115,000
I RECEIVED AN ALERT FOR POWER STEERING ASSIST FAULT AND IMMEDIATELY HAD NO POWER STEERING. NOW I HAVE TO PURCHASE A RACK & PINION ASSEMBLY FOR THE CAR BECAUSE NO LONGER SAFE TO DRIVE. I SEE WHERE YOU ALL HAVE ALREADY COMPLETED AN INVESTIGATION BUT FORD STATES THEY HAVE NOT COMPLETED THEIRS. HOW LONG DOES THIS TAKE? THIS PART AND LABOR TO HAVE THIS COMPLETED IS VERY EXPENSIVE!
Mileage: 150,000
I WAS DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN A WARNING LIGHT ALERTS APPEARED AND SAID POWER STEERING ASSIST FAULT. THEN THE CAR SUDDENLY BECAUSE VERY DIFFICULT TO TURN. FOLLOWED BY TRACTION CONTROL WARNING. I HAVE SERVICE THE VEHICLE AS REQUIRED AND HAVE RECORDS IT HAS BEEN SERVICED IN A TIMELY MANNER FOR ITS LIFE TIME.
Mileage: 135,000
STARTED CAR IN DRIVEWAY AND HAD NO POWER STEERING. DASH LIGHT DISPLAYED POWER STEERING ASSIST DEFAULT. SHUT OFF CAR TWICE AND GOT IT BACK. I WONDER WHAT WOULD HAPPEN IF IT WENT OUT WHEN I WAS DRIVING. I'M A WOMAN. I WOULD NOT HAVE THE STRENGTH TO CONTROL THE CAR. I WOULD CRASH. FORD DOES NOT HAVE A RECALL FOR THIS YEAR, BUT OTHERS FOR THE SAME ISSUE. DOES IT TAKE DEATH TO HAVE A RECALL?
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITH THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.
Mileage: 188,000
I SUDDENLY GOT AN ALERT TO SERVICE THE POWER STEERING AND IT IMMEDIATELY BECAME IMPOSSIBLE TO TURN THE WHEEL. THERE WAS NO INDICATION THAT IT WAS GOING OUT. AFTER THE ALERT TURNED ON MY VEH STARTED SHAKING LIKE IT WAS GOING TO FALL APART
Mileage: 125,000
FOR YEARS I HAVE BEEN GETTING AN ERROR MESSAGE THAT SAYS 'POWER STEERING ASSIST FAULT'. I TURN OFF THE ENGINE AND RESTART AND IT'S GONE FOR AWHILE. I TOOK IT IN TO THE DEALERSHIP AND THEY COULD NOT RECREATED THE ERROR SO THEY SENT ME HOME. YESTERDAY I GOT THE SAME ERROR BUT A RESTART WOULD NOT CLEAR THE MESSAGE. I DROVE IT TO MY MECHANIC WITH THIS MESSAGE AND A NEW MESSAGE THAT SAYS 'SERVICE ADVANCETRAC'. THE FIX WILL BE ABOUT $2300. I KNEW THAT 2011 MODELS HAVE A RECALL BECAUSE I HAVE RESEARCHED THIS ERROR ON MULTIPLE OCCASIONS OVER THE YEARS. IT'S UPSETTING TO SEE THAT THIS HAS BEEN HAPPENING TO PEOPLE WHILE IN MOTION AND I DON'T UNDERSTAND WHY FORD WON'T COVER THIS SAFETY HAZARD ON THE 2010 LIKE THEY HAVE THE 2011.
Mileage: 99,000
WHILE DRIVING THE VEHICLE POWER STEERING WENT OUT COMPLETELY! LUCKILY I WASNT IN AN ACCIDENT.
Mileage: 160,000
THE RACK AND PINION IS STARTING TO GET HARD AND MAKING NOISE. MY STEERING IS NOT FUNCTIONING AS IT SUPPOSE TO BE. ENGINE IS STARTING TO SHAKE WHILE ON RED LIGHT. MY A/C DOESN'T WORK AND LIGHTS DO NOT WORK FROM THE INSIDE.
Mileage: 145,679
MY CAR SAYS CHECK CRUISE CONTROL AND HAS ALMOST CAUSED ME TO WRECK WITH MY CHILD IN THE CAR THIS IS A FORD DEFECT AS THE POWER STEERING IS ELECTRICAL.
Mileage: 123,000
THE VEHICLE WAS STATIONARY. WHEN THE CAR WAS STARTED, THE ASSIST STEERING FAULT CAME ON. IT MAKES IT VERY DIFFICULT TO STEER AND CONTROL THE VEHICLE.
Mileage: 150,000
LOST ABILITY TO STEER CAR. ERROR MESSAGE: POWER STEERING ASSIST FAULT FAILURE". UNABLE TO TURN STEERING WHEEL AT ALL AND THEREFORE UNABLE TO DRIVE CAR.
Mileage: 140,000
WHILE DRIVING AND MAKING A RIGHT HAND TURN, RECEIVED "POWER STEERING ASSIST FAULT" ALARM AND STEERING FAILED TO A "MANUAL" MODE. THE WHEEL WAS VERY DIFFICULT TO TURN. IT IS VERY POSSIBLE THAT AN ACCIDENT WOULD HAVE HAPPENED HAD THIS OCCURRED IN TRAFFIC. RESEARCH HAS IDENTIFIED RECALLS ON THE 2011 AND 2012 EPS(ELECTRIC/ELECTRONIC POWER STEERING), BUT NOT THE 2010 FUSION. MY FUSION ONLY HAS 96,000 MILES ON IT. THIS WILL BE A COSTLY OUT OF POCKET REPAIR FOR A SYSTEM THAT HAS BEEN PROVEN TO BE A SAFETY CONCERN ON OTHER VEHICLES.
Mileage: 96,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE CONTACT STATED TTAT HE STEERING WHEEL BECAME DIFFICULT TO TURN WITH THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROADWAY AND HAD THE VEHICLE TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Mileage: 117,000
ON THE WAY TO WORK, I SUDDENLY GOT 2 ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING". I WAS WORRIED, BUT STEERING FELT OK TO ME AT THE TIME, I DECIDED TO GO BACK HOME... I LEFT CAR IN MIDDLE OF STREET WITH HAZARDS, I TURNED THE CAR OFF, THEN BACK ON TO SEE IF ERRORS WOULD CLEAR. AFTER IT STARTED THIS TIME, THE POWER STEERING WAS COMPLETELY OFF, NEW ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWERSTEERING NOW". CAR IS NOW STUCK, AND UNABLE TO BE SAFELY DRIVEN. IT TOOK ME 5 MINUTES TO GET THE CAR INTO OUR PARKING SPOT. STEERING WHEEL IS BARELY ABLE TO BE TURNED WITH EXTREME FORCE. I'M DISGUSTED TO SEE THAT MANY, MANY OTHER COMPLAINS HAVE BEEN REPORTED FOR 2010 FORD FUSION WITH THE SAME EXACT ISSUES, SOME RESULTING IN SERIOUS CAR CRASHES AND OTHER INJURIES, AND NO RECALL. IT IS INSANE TO ME THAT THERE IS NO RECALL ON THIS CAR. I HAVE NO CLUE WHAT WOULD HAVE HAPPENED IF I HAD CONTINUED ALONG TO WORK ON THE BELTWAY, AS MY LIFE WOULD HAVE CERTAINLY BEEN IN DANGER IF THIS LOCKED WHILE I WAS DRIVING. I'VE DRIVEN CARS WITH NO POWER STEERING BEFORE, BUT THIS STEERING WHEEL IS COMPLETELY LOCKED, I HAVE NO CLUE HOW I AM GOING TO GET IT TO THE DEALER WITHOUT TOWING COSTS.
WHEN I STARTED CAR THE POWER STEERING ASSIST FAULT LIGHT LIT UP AS WELL AS SERVICE ADVANCE TRAC LIGHT, POWER STEERING DIDN'T WORK, COULD BARELY TURN THE WHEEL. WENT TO WORK AND WHEN I TRIED AGAIN LATER THAT DAY, FAULT LIGHTS DIDN'T LIGHT AND STEERING WAS NORMAL. UNFORTUNATELY THE SAME PROBLEM CAME ON AND AGAIN TRIED LATER IN DAY BUT BOTH FAULT LIGHTS LIT UP, AND STEERING WAS NEXT TO IMPOSSIBLE.GOT AN ESTIMATE FROM MECHANIC FOR A $2000 REPAIR, SAID THE STEERING ASSEMBLY/ELECTRIC MOTOR NEEDS TO BE REPLACED, CAR HAS 106000 MILES.FUSIONS AND MERCURY MKZ'SOF SIMILAR YEARS BUT NOT 2010'S WERE RECALLED, DON'T UNDERSTAND WHY.
Mileage: 106,000
POWER STEERING ASSIST FAULT WARNING PRESENT ON INSTRUMENT PANEL. I KNOW THERE WERE MULTIPLE RECALLS FOR THIS ISSUE ON NEW VEHICLES. UNABLE TO DRIVE AND UTILIZE POWER STEERING.
Mileage: 150,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE STEERING ASSIST AND ADVANCE TRACK LIGHT WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO MAGUIRE FORD (504 S MEADOW ST, ITHACA, NY 14850, (607) 272-8000) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 123,000.
Mileage: 123,000
WHEEL LOCKED UP WHILE DRIVING DOWN A CITY STREET AND "POWER STEERING ASSIST FAULT" ERROR POPPED UP. I WAS UNABLE TO MOVE THE WHEEL AT ALL. THIS IS VERY DANGEROUS AND MY YEAR (2010) DOES NOT CURRENTLY HAVE A RECALL, BUT THE LATER YEARS DO FOR SOME REASON. THE 2010 SHOULD ALSO HAVE THE RECALL!!
Mileage: 159,123
RECEIVED A "SERVICE POWER STEERING NOW" ALONG WITH "SERVICE ADVANCETRAC" ERROR DURING THE MIDDLE OF A LONG DRIVE. LUCKILY I HAD ENOUGH STRENGTH TO GET THE VEHICLE BACK HOME, BUT AS I ATTEMPTED TO MOVE THE CAR THE NEXT DAY, THE STEERING COLUMN HAD LOCKED COMPLETELY. I HAVE NO WAY TO TURN THIS CAR. THE SAME ERRORS ARE SHOWING UP, ALONG WITH "TIRE PRESSURE SENSOR FAULT." I WAS LUCKY TO GET THIS THING BACK SEMI-SAFELY. IF THE STEERING HAD LOCKED AT 70 MPH, I WOULD HAVE BEEN SERIOUSLY INJURED.
Mileage: 176,730
TURNED CAR ON AND "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" APPEARED. TURNED CAR OFF AND BACK ON AND FAULT DISAPPEARED UNTIL DROVE FOR APROX TWO MINS AND THEN POWER STEERING FAILEDMID CORNER AT INTERSECTION. STEERING EXTREMELY UNSAFE AT LOW SPEEDS. ESC LIGHT IS SOLID AND ON SOME IGNITIONS SWITCH ON'S THE "CHECK BRAKE SYSTEM" ALSO APPEARS WITH RED (!) LIGHT ON RIGHT-HAND SIDE AND YELLOW ABS LIGHT SOLID. 82732 MI.
Mileage: 82,732
POWER STEERING WENT OUT A COUPLE OF ODD TIMES THROUGHOUT THE COURSE OF A FEW WEEKS IT ENDED UP COMING BACK ON AND OFF BUT IS NOW COMPLETELY OFF.... FORTUNATELY FOR ME IT WAS WHILE I WAS STATIONARY EACH OCCURENCE..... DISPLAYED ON MY DASH IS (POWER STEERING ASSIST FAULT) ALONG WITH (SERVICE ADVANCETRACK) AS IVE BEEN READING THERE HAS BEEN MANY COMPLAINTS OF THIS ISSUE TO NO RESOLUTION FROM FORD AND NOW IT IS HAPPENING TO ME....
Mileage: 109,000
POWER STEERING ASSIST FAULT ERROR, WOULD INTERMITTENTLY APPEAR. A RESTART OF MY CAR WOULD CLEAR IT. THE OTHER NIGHT, AFTER STARTING THE CAR WHEN IT WAS PARKED, IT APPEARED AGAIN, BUT THIS TIME IT DIDN'T CLEAR WITH SHUTTING THE CAR OFF, AND RESTARTING IT, THEN ANOTHER MESSAGE APPEARED ABOUT SERVICING THE ADVANCED TRAC APPEARED. I WAS ABLE TO DRIVE IT HOME IN MANUAL MODE, AND THERE IT SITS. AFTER RESEARCHING THIS ERROR, IT SEEMS THAT THERE ARE MANY OTHERS WITH THIS SAME ISSUE.
Mileage: 169,700
THE POWER STEERING LOCKED ON CAR WHILE DRIVING, CAUSING THE CAR THE HIT CURB.
Mileage: 150,000
I WAS DRIVING AND AS TURNING THE POWER STEERING WENT OUT.I HAD TAKEN IT TO DEALER MONTHS EARLIER WHEN LIGHT CAME ON BUT THEY COULD NOT DETECT ANYTHING AT THAT TIME.
Mileage: 109,500
I WAS ON MY WAY TO WORK AND THE STEERING WHEEL WAS HARD TO TURN. THEN IT LOCKED UP WHILE I WAS DRIVING AND THE LIGHT CAME ON SAYING SERVICE ADVANCETRAC NOW AND I HAD TO PARK THE VEHICLE BEFORE I WRECKED BECAUSE IT TOOK ALL I HAD TO TURN THE WHEEL ALSO WHLE DRIVING STRAIGHT I HAD TO JERK THE WHEEL BACK TO THE LEFT BECAUSE IT STARTED VEERING TO THE RIGHT
Mileage: 159,000
WHILE DRIVING, THE "SERVICE POWER STEERING SOON" NOTICE CAME ON THE DASH. MY HUSBAND PULLED INTO A PARKING LOT AND TURNED THE CAR OFF. WE WAITED ABOUT 5 MINUTES AND TURNED THE CAR BACK ON. THE DASH THEN SAID "SERVICE POWER STEERING NOW" AND THERE WAS NO POWER STEERING. HE WAS ABLE TO GET US HOME BY GOING SLOWLY AND AVOIDING ROADS WITH SHARP TURNS. AT THE SAME TIME THAT THE POWER STEERING WOULD NOT ENGAGE, THE ENGINE BEGAN ACTING STRANGE TOO. IT WOULD REV UP HIGH UNLESS YOUR FOOT WAS ACTIVELY PRESSING ON THE GAS PEDAL OR IF YOU WERE GOING SLOW ENOUGH (20 MPH) FOR THE EV MODE TO OVERRIDE THE GAS ENGINE. IF I WAS ALONE IN THE VEHICLE, I WOULD HAVE GOTTEN IN AN ACCIDENT AS I AM NOT PHYSICALLY STRONG ENOUGH TO TURN THE STEERING WHEEL WITHOUT POWER STEERING. THE CAR IS NOW SITTING OUTSIDE MY HOME, WAITING TO BE TAKEN TO THE SHOP.
Mileage: 101,054
WHILE DRIVING, THE POWER STEERING QUIT WORKING AS MY WIFE AND I WERE LEAVING THE PARKING LOT OF OUR HOTEL. IT HAS BEEN WORKING FINE FOR 3 HOURS PRIOR TO THAT. LUCKILY SHE WAS DRIVING AT A SLOW SPEED AND IT WAS NOT IN A TURN OR AT HIGH SPEEDS LIKE IT SOUNDS OTHERS HAVE EXPERIENCED. SIMILAR REPORTS SHOW THIS ELECTRONIC POWER STEERING WAS RECALLED IN 2011+ MODELS BUT 2010 WAS EXCLUDED, HOWEVER IT SOUNDS LIKE IT'S THE SAME PROBLEM THAT HAS BEEN REPORTED, CLOSED, THEN RE-OPENED. FUSES ARE ALL GOOD. OTHER SYSTEMS ARE ALL GOOD, JUST RANDOMLY POPS UP WITH "SERVICE POWER STEERING NOW" AND POWER STEERING THEN SHUTS OFF. **VEHICLE CAN STILL BE DRIVEN BUT THERE IS NOT POWER STEERING SO IT'S JUST A LITTLE MORE MUSCLE NEEDED TO CONTROL THE VEHICLE.
Mileage: 95,900
POWER STEERING ASSIST FAULT - VEHICLE STATIONARY.
Mileage: 81,500
THE BRAKING SYSTEM NEAR FAILURE THAT PUTS DRIVERS AND THEIR FAMILY AT RISK THAT FORD SEEMS TO THINK IS NO BIG DEAL . THE CAR IS UNSAFE TO DRIVE AND YET THE ADVANCE NOTICE IS ALL THEY HAVE DONE. I WAS TOLD MONTHS BACK THAT THEY WOULD BE RECALLING AT THE END OF THE 3RD QUARTER TO ADDRESS AND FIX ISSUE. WELL HERE WE ARE NEARING THE END OF THE 4TH QUARTER AND THEY NOW SAY IT WILL BE ADDRESSED BY THE END OF 1ST QUARTER OF 2021. I HAVE CONTACTED MY DEALER AND THEY REFERRED ME TO CORPORATE AND THEN THE CORP. REP HAD NO ANSWERS EITHER. I FEEL BRAKE PEDAL TRAVEL AND DECREASED BRAKING PERFORMANCE IS A SERIOUS ENOUGH ISSUE WHERE PUSHING BACK DATE O RECALL SHOULD NOT BE ALLOWED AND FORD NEEDS TO MAKE A GREATER EFFORT TO FIX. AND WHY HAS THIS GOVERNMENT AGENCY PUSHED FOR A MORE COMPREHENSIVE SOLUTION?
Mileage: 120,000
MY POWER STEERING ASSIST QUIT WORKING WHILE DRIVING ON A CITY STREET JUST AFTER EXITING THE HIGHWAY. FORTUNATELY I WAS ABLE TO GET THE VEHICLE HOME WITOUT INCIDENT. I'VE READ VARIOUS COMPLAINTS REGARDING THE SAME FROM OTHER 2010 FUSION OWNERS. I TOOK IN FOR REPAIR AND WAS QUOTED $1600.00 TO REPAIR. THE CAR IS MOST LIKELY NOT WORTH THAT MUCH BUT I CAN'T AFFORD A NEW ONE OR FIX THIS ONE. I'VE RELIGIOUSLY MAINTAINED THE VEHICLE BRAKES TIRES TIE RODS ETC. AND NOW I HAVE SCRAP IT BECAUSE IT'S NOT SAFE TO DRIVE. I'M HOPING THAT THIS ISSUE WITH MY FUSION IS SOMETHING THAT WILL BE RECALLED
Mileage: 145,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CALLED ON BEHALF OF HER GRANDSON. THE CONTACT STATED THAT WHILE HER GRANDSON WAS REVERSING OUT THE DRIVEWAY, THE STEERING WHEEL CEASED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE CONTACT STATED THAT HER NEPHEW A CERTIFIED MECHANIC DIAGNOSED THE FAILURE HOWEVER, SHE WAS UNAWARE OF THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mileage: 120,000
WHILE DRIVING CAR GOT POWER STEERING ASSIST FAIL WARNING AND STEERING BECAME ALMOST IMPOSSIBLE, RESTARTED CAR AND IT CLEARED THE FIRST TIME BUT HAS RETURNED AND WILL NOT CLEAR MAKING IT NEARLY IMPOSSIBLE TO STEER CAR.
Mileage: 105,000
WHILE DRIVING HOME FROM THE STORE AN ERROR MESSAGE WAS DISPLAYED INDICATING THAT THE POWER STEERING NEEDED TO BE SERVICED "NOW". THIS SAME ISSUE OCCURRED IN MAR OF 2017 WHEN I FILED A COMPLAINT (NHTSA ID NUMBER: 10959746). I HAD THE MATTER REPAIRED AT MY COST AS THIS MODEL YEAR WAS NOT PART OF THE FORD RECALL. (ONLY 2011 AND 2012 MODEL YEARS WERE RECALLED). 3.5 YEARS LATER THE SAME ISSUE HAPPENED AGAIN. THE ISSUE WAS RELATED TO THE EPAS MOTOR MOUNTED. ONCE AGAIN, I WILL HAVE TO PAY OUT $2500 TO REPAIR A PART THAT IS NOT FUNCTIONING AFTER 3.5 YEARS AND 40K MILES OF WEAR. THIS REPRESENTS A SERIOUS FLAW IN THE SAFETY OF THIS VEHICLE. ON THE RACK.
Mileage: 118,000
POWER STEERING FAILED
Mileage: 123,500
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE VISITING OUT-OF-STATE IN PA, DRIVING AT 35-45MPH, THE 'SERVICE POWER STEERING' WARNING LIGHT CAME ON, BUT STEERING STILL WORKED. BUT WHEN THE KEY WAS TURNED OFF & BACK ON, THE POWER STEERING WAS TOTALLY GONE'NO POWER STEERING ASSIST AT ALL! THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING ANGLE SENSOR (BUILT INTO THE AIRBAG CLOCKSPRING, UNDER STEERING WHEEL) WAS REPLACED. POWER STEERING WAS RESTORED'. ONLY FOR ABOUT 6 OR 7 MILES OF MECHANIC TEST DRIVE & CONTACT'S PICKING UP REPAIRED VEHICLE. HOWEVER, NEXT DAY AS CONTACT WAS JUST STARTING OUT ON THE 1300 MILE TRIP BACK HOME TO KS, THE 'SERVICE POWER STEERING' WARNING LIGHT AGAIN CAME ON. BASED ON EARLIER EXPERIENCE, THE CONTACT ASSUMED THE POWER STEERING WOULD REMAIN OPERABLE (EVEN WITH THE SERVICE LIGHT ON) UNTIL THE KEY IS TURNED OFF. SO, HE CONTINUED TO DRIVE TOWARD HOME WITHOUT TURNING OF THE IGNITION'AND THE POWER STEERING CONTINUED TO WORK. WHEN, AFTER 675 MILES OF TRAVEL, CONTACT STOPPED AT MOTEL FOR THE NIGHT & TURNED OFF THE KEY, THE POWER STEERING WAS TOTALLY GONE AGAIN (NO POWER ASSIST!). CONTACT COMPLETED THE REMAINING 625 MILES THE FOLLOWING DAY'.BUT WITHOUT POWER STEERING! UPON ARRIVAL AT HOME, VEHICLE WAS TAKEN TO MIDWEST FORD (1100 E 30TH AVE, HUTCHINSON, KS 67502, (800) 530-5789) FOR FAILED POWER STEERING TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY DEALER. THE MANUFACTURER WAS CONTACTED, AND CONTACT POINTED OUT MFG. RECALL FOR THE 2011-2013 FUSIONS THAT MISSED THE 2010'S WITH SAME STEERING ISSUES (NHTSA INVESTIGATION FOR 2010'S WAS RE-OPENED IN FALL OF 2017'STILL OPEN). HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED BY MFG.. THE INITIAL FAILURE MILEAGE WAS 90,174. INVALID VIN*DT*JB
Mileage: 90,174
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL CEASED IN THE LOCKED POSITION WHILE ATTEMPTING TO DRIVE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THERE WAS A RECALL ON THE STEERING FOR THE PREVIOUS YEAR VEHICLE HOWEVER, HER VEHICLE YEAR WAS NOT INCLUDED. THE CONTACT CALLED BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601) AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT SHE WOULD RECEIVE A CALLBACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,678.
Mileage: 114,678
FUSION BRAKES BECAME VERY SPONGY LAST YEAR CALLED THE DEALER, TOOK CAR IN THEY REPORTED "RESETTING THE BRAKE SENSOR", AND BRAKES WERE FUNCTIONING SATISFACTORY. 2 WEEKS AGO, PROBLEM RETURNED ON A TRIP OF 500 MILES, THOUGHT BRAKES WERE LOOSING FLUID, CHECKED FLUID WAS FINE. PUMPED BRAKES IN PARK VERY HARD X 5-10 REPS X 3 SETS , BRAKE PARTIALLY RETURNED. ARRIVING HOME BRAKES FUNCTIONED FAIR. NOW PAST 2 DAYS UNABLE TO RESET BRAKES AND THEY ARE VERY SPONGY, VERY RISKY FOR TRAVEL AND PERFORMING UNEXPECTED STOPPING. FORD SERVICE REPORTS SOME OF THESE VEHICLES ARE UNDER RECALL SOME ARE NOT?? I WILL REDRESS THIS WITH DEALER THIS WEEK. NOW STEERING FAULT IS SHOWING UP, LOOSES ASSIST WHILE DRIVING , MAKES PARKING AND AVOIDANCE MANEUVERING DIFFICULT AND DANGEROUS. AGAIN SOME VEHICLES UNDER RECALL NOT MINE ??
Mileage: 160,000
POWER STEERING QUIT WORKING. DROVE 1/2 A MILE ON CITY STREETS AND PARKED IN A PARKING LOT. RETURNED 20 MIN. LATER AND AS I WAS STARTING THE CAR THE MESSAGE 'POWER STEERING ASSIST FAULT' WARNING CAME ON. NO POWER STEERING AT ALL. TRIED RESTARTING SEVERAL TIMES WITH NO CHANGE. DROVE HOME WITH NO POWER STEERING. HAVE TRIED SEVERAL DAYS WITH THE SAME WARNING GIVEN AND STILL NO POWER STEERING WORKING.
Mileage: 134,864
THE POWER STEERING HAS BEEN GOING IN AND OUT FOR WEEKS. IN THE PAST TWO WEEKS, EVERY TIME I START THE CAR, THE POWER STEERING FAULT ERROR LIGHTS UP ON MY DASHBOARD AND I CANNOT MOVE MY STEERING WHEEL UNTIL I TURN OFF MY VEHICLE AND START THE CAR AGAIN. TODAY, I ATTEMPTED TO START MY CAR 5 TIMES, THE POWER STEERING ERROR MESSAGE SHOWED EACH TIME, AND I WAS NEVER ABLE TO MOVE MY STEERING WHEEL. AFTER WAITING SEVERAL HOURS, I WAS ABLE TO MOVE MY CAR. SINCE THE ISSUE HAS NOW GROWN TO BE THIS SEVERE, I'M FEARFUL THAT THE POWER STEERING IS NOW GOING TO GO OUT WHILE I'M DRIVING.
Mileage: 268,000
I WAS DRIVING THE CAR HOME FROM WORK AND ALL OF A SUDDEN THE DASH BOARD CHIMES ABOUT AN ERROR CODE INVOLVING THE POWER STEERING ASSIST. SHORTLY AFTER, IT JUST QUITS WORKING. IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES I HAVE EVER HAD. IT HAPPENED SO FAST I THOUGHT I WAS GOING TO CRASH. I THANK GOD I WAS ONLY A COUPLE OF BLOCKS FROM HOME. IT WAS SO INCREDIBLY HARD TO TURN ON THE ROAD THAT I LIVED ON, I USED EVERY OUNCE OF STRENGTH THAT I HAD. I HAVE NO IDEA HOW I WAS ABLE TO DO IT. I AM SO INCREDIBLY THANKFUL THAT I WASN'T ON THE INTERSTATE GOING A NORMAL SPEED, OR WORSE, HAVING MY LOVED ONES WITH ME WHEN IT HAPPENED. I WAS SO SCARED, I DIDN'T KNOW WHAT WAS GOING TO HAPPEN. AFTERWARDS, I STARTED GOOGLING AND I STUMBLED UPON RECALLS FOR THIS PARTICULAR ISSUE. I CALLED THE DEALERSHIP THE NEXT DAY AND THEY TOLD ME THAT MY MODEL YEAR DOES NOT QUALIFY BASED ON THE VIN NUMBER. I DO NOT UNDERSTAND HOW IT DOESN'T QUALIFY SINCE, IT IS THE EXACT SAME PROBLEM THAT WAS DOCUMENTED IN THOUSANDS OF IDENTICAL MODELS. I AM AT A COMPLETE LOSS AS TO WHY MY LIFE IS NOT AS IMPORTANT AS SOMEONE ELSES BASED ON A VIN NUMBER OR MODEL YEAR. THIS CAR IS NOT SAFE! IT IS NOT EVEN DRIVEABLE AND I DO NOT HAVE THE FUNDS TO HAVE IT FIXED. EVEN IF I DID, I DO NOT TRUST THIS CAR WHAT SO EVER. I FEEL THAT IT SHOULD BE COVERED REGARDLESS, CONSIDERING THAT MY SAFETY WAS COMPRIMISED DUE TO A FAULTY PRODUCTION. HOW ARE THEY NOT RESPONSIBLE? ***FORD NEEDS TO BE HELD ACCOUNTABLE***
Mileage: 120,000
I WAS DRIVING TO CLASS WHEN I GOT A 'LOW TIRE PRESSURE' LIGHT ON MY DASH. AS I WAS LATE FOR CLASS, I DID NOT ADDRESS IT. AFTER CLASS, I WAS ON MY WAY HOME TO PUT AIR IN THE TIRE WHEN MY POWER STREERING WENT OUT. LUCKILY, I WAS NOT ON A BUSY STREET AND WAS DRIVING SLOW OR ELSE I PROBABLY WOULD HAVE CAUSED AN ACCIDENT. I MANAGED TO DRIVE THE CAR HOME AND PUT AIR IN THE TIRE, AS I HAVE READ THAT LOW TIRE PRESSURE WILL SOMETIMES SET OFF THE POWER STREERING. THE LOW TIRE PRESSURE SENSOR WENT OFF BUT I STILL DO NOT HAVE POWER STEERING. I HAVE TRIED TO RESET MY CAR BY DISCONNECTING THE BATTERY FOR OVER AN HOUR AND NOTHING HAPPENS. I FIND IT EXTREMELY DANGEROUS THAT THE POWER STREERING WILL TURN OFF WITH NO PRIOR WARNING. IF I WAS ON AN HIGHWAY OR BUSY STREET, I SURELY WOULD HAVE CAUSED AN ACCIDENT. WHEN THE POWER STREERING WENT OUT, I WAS DRIVING ABOUT 25 MPH ON A CITY STREET IN A RESIDENTIAL AREA. I AM JUST LUCKY TO HAVE BEEN DRIVING IN SUCH CONDITIONS AND NOT ON A HIGHWAY OR INTERSTATE.
Mileage: 120,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 195,000.
Mileage: 195,000
MARCH OF 2018 MY VEHICLES POWER STEERING ASSIST FAULT CAME ON WHEN I CRANKED THE VEHICLE. SHUT CAR OFF AND RECRANKED AND FAULT HAD RESET. MY SON WAS DRIVING IT ABOUT A WEEK LATER WHEN IT FAULTED AGAIN ON A COUNTRY BACK ROAD. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD, RESTARTED AND FAULT RESET. VEHICLE WAS UNDER EXTENDED WARRANTY AND ON 4/17/18 WAS SENT TO REPAIR SHOP. SHOP REPLACED THE POWER STEERING RACK WITH 79500 MILES (HAVE COPY OF BILL, UNABLE TO UPLOAD).ON 10/17/20 POWER STEERING ASSIST FAULTED AGAIN WHEN CRANKED WITH 98228 MILES. RESTARTED AND FAULT RESET. WITHIN TWO YEARS AND LESS THAN 19000 MILES POWER STEERING ASSIST FAULTED. LUCKILY BOTH TIMES IT FAULTED FOR ME WAS WHEN STARTING. I LIVE IN A VERY RURAL AREA WITH BACK ROADS AND IT'S MY PRIMARY VEHICLE AND VERY AFRAID WHEN I NEED TO DRIVE IT. MILEAGE AND DATE ARE BASED ON AFTER THE REPAIR WAS DONE.
Mileage: 98,228
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE INSTRUMENT PANEL AND SIMULTANEOUSLY THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT INITIALLY HE WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION HOWEVER, RECENTLY THE WARNING MESSAGE CONSTANTLY REMAINED ILLUMINATED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD YET TO TAKE THE VEHICLE TO BE INSPECTED OR DIAGNOSED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
DIFFICULT TO TURN STEERING WHEEL. IS STILL POSSIBLE TO DRIVE, ALBEIT MORE DIFFICULT THAN NEEDED, NO WARNING LIGHTS ILLUMINATING FROM THE ISSUE, YET.
Mileage: 95,000
I STARTED MY CAR UP AND SHIFTED INTO DRIVE. ONCE I STARTED DRIVING. I GOT A MESSAGE SAYING POWER STEARING FAULT. I WAS NOT ABLE TO TURN THE WHEEL AND STEER THE CARD. I HAD TO PUT MY CAR INTO PARK AND TURN OFF THE ENGINE OFF. I THEN RESTARTED THE ENGINE AND THE ISSUE WAS GONE. THIS HAS HAPPENED 3 TIME NOW JUST AFTER STARTING MY CAR. AFTER HAVING MY CAR CHECKED OVER THE DEALER FINDS NOTHING WRONG ON A TEST DRIVE. CAN YOU PLEASE LOOK INTO THIS.
Mileage: 163,000
DRIVING DOWN THE ROAD AND LOST ALL POWER STEERING, POWER STEERING ASSIST FAILURE LIGHT COME ON. WAS ABLE TO GET TO SIDE OF THE ROAD AND COME TO A STOP BEFORE I WRECKED.
Mileage: 80,100
WHILE DRIVING AT FREEWAY SPEEDS MY POWER STEERING FAILED AND STEERING WHEEL JERKED TO THE RIGHT. STEERING BECAME EXTREMELY DIFFICULT. SERVICE POWER STEERING NOW MESSAGE CAME UP ON DASH.
Mileage: 85,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ENTERED AND STARTED THE VEHICLE AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE STEERING BECAME DEFAULT TO TURN IN BOTH DIRECTION. THE CONTACT CONTACTED A TOWING COMPANY AND THE VEHICLE WAS TOWED TO ROUNTREE FORD (8770 BUSINESS PARK DRIVE, SHREVEPORT, LA 71105) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mileage: 100,000
I WAS DRIVING THE CAR WHEN ALL OF A SUDDEN I LOST POWER STEERING. THEN THE SERVICE STEERING NOW LIGHT CAME ON. THIS SEEMS TO BE AN ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. I DID NOT HAVE ANY WARNING OR ANYTHING. IT MADE STEERING THE VEHICLE ALMOST IMPOSSIBLE AND I HAD MY CHILDREN IN THE CAR WITH ME. THIS REALLY SHOULD BE ON THE RECALL LIST ESPECIALLY SINCE ITS ALL ELECTRIC STEERING.
Mileage: 155,000
WITHOUT ANY WARNING, THE POWER STEERING FAILED UPON STARTUP. THE MESSAGE "POWER ASSISTED STEERING FAULT" WAS SHOWN ON THE DASHBOARD. THE VEHICLE WAS NOT IN MOTION WHEN IT HAPPENED.
Mileage: 136,000
POWER STEERING FAILURE , BACKING OUT OF THE DRIVEWAY AND DISCOVED NO POWER STEERING. REPORTED TO RACEWAY FORD IN RIVERSIDE CA, DOUGH HALL SAID THERE'S NO RECALL ON IT AND CAN FIX @ A COSTLY PRICE....HOWEVER...NHTSA'S INITIAL INVESTIGATION OF THE 2010 FUSION CARS FOUND THE POWER STEERING FAULTS INCREASE AS THE CARS GET OLDER, AND FAILURE RATES ARE SIMILAR TO PREVIOUS POWER STEERING INVESTIGATIONS OF OTHER FORD MODELS. SAFETY REGULATORS SAY THE 2016 PRELIMINARY INVESTIGATION IS NOW UPGRADED TO AN ENGINEERING ANALYSIS TO DETERMINE IF THE 263,000 MODEL YEAR 2010 FORD FUSION CARS SHOULD BE RECALLED.*DT
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THE POWER STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER STERLING FORD LOCATED AT 5524 I-49 FRONTAGE RD, OPELOUSAS, LA 70570 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 165,000.
Mileage: 165,000
WHILE DRIVING AT 50 MPH ON A DUEL LANE ROAD .THE SERVICE POWER STEERING LIGHT CAME ON., ON THE DASH WHEN I WENT TO MAKE A RIGHT HAND TURN THE POWER STEERING DID NOT WORK CAUSING ME TO ALMOST HIT ANOTHER VEHICLE. AFTER READING ON LINE AND AT FORD .THIS IS A PROBLEM WITH FORD FUSIONS OF THAT MODEL. IN FACT THERE IS A RECALL ON 2011 AND12 FOR THIS BUT NOT THE 10 AND IT SHOULD BE
Mileage: 171,000
WHILE DRIVING ON A TWO LANE HIGHWAY IN THE RAIN, MY "CHECK POWER STEERING SOON" WARNING CAME ON. WITHIN A MILE, THE MESSAGE CHANGED TO "CHECK POWER STEERING NOW" & ALL POWER STEERING WAS LOST. IT APPEARS THAT THIS ISSUE HAS BEEN RECALLED IN OTHER YEARS OF THIS MODEL, BUT NOT THE 2010 FPRD FUSION HYBRID.
Mileage: 170,509
MY POWER STEERING AND TRACTION LIGHT CAME ON WHILE DRIVING, PARKED THE CAR AND TWO HOURS LATER WENT TO DRIVE THE CAR AND NO POWER STEERING. NOW I AM HAVING TO PAY 2000 FOR A FIX THAT I SEE HAS AFFECTED MANY OF THE CARS THAT ARE SAME YEAR MAKE AND MODEL AS MINE.
Mileage: 246,000
WHEN DRIVING STEERING INTERMITTENTLY HAS GONE OUT WITH 'POWER STEERING ASSIST FAULT' APPEARING ON THE SCREEN, USUALLY RESTARTING THE CAR WOULD FIX IT. NOW GOING TO WORK CAR DIDN'T HAVE POWER STEERING, AFTER RESTARTING ADVANCETRAC CAME ON AS WELL AND NOW POWER STEERING ASSIST FAULT IS ON PERMANENTLY
Mileage: 149,500
MY POWER STEERING WENT OUT ON THE HIGHWAY I PURCHASED THE CAR WITH NO PROBLEMS MAYBE A WHEEL ALIGNMENT NOW MY POWER STEERING ISN'T WORKING AND IN ORDER TO FIX IT THE CAR SHOPS ARE SAYING REPLACE THE ENTIRE RACK AND PINION WHICH IS EXPENSIVE. I HAVE ALSO LOOKED UP THIS ISSUE AND MANY PEOPLE SHARE THIS SAME ISSUE AND NOTHING IS BEING DONE ABOUT IT.
Mileage: 160,838
MY 2010 FORD FUSION HAVE ELECTRIC POWER STEERING FAILURE, TWICE ONE WHILE DRIVING. I'M NOT ABLE TO FIND THE RECALL BUT YES LOT'S OF INVESTIGATIONS.
MY CAR WAS IN MOTION WHILE DRIVING IN NY CITY TRAFFIC; THE POWER STEERING WENT OUT AND WE RECEIVED THE ADVANCTRAC / SERVICE POWER STEERING NOW MESSAGE. IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACED. MY MECHANIC TOLD ME IT WAS GOING TO COST 400 DOLLARS ALONE FOR THE PART. I LOOKED AT THIS ISSUE ONLINE AND COUNTLESS PEOPLE SEEM TO HE HAVING THE SAME ISSUE THE 2010 FORD FUSION BUT FORD HAS NOT HAVE A RECALL FOR IT YET. I'M STILL DRIVING IT, TIMES ARE HARD I CANT AFFORD THIS EXPENSE.
Mileage: 120,000
I WAS DRIVING MY 2010 FORD FUSION SE ON A HIGHWAY AND SUDDENLY THE STEERING WHEEL LOCKED UP AND BECAME EXTREMELY DIFFICULT TO TURN. I WAS FORTUNATE ENOUGH TO BE ABLE TO TURN INTO A LOCAL SHOPPING MALL. AN ALERT POPPED UP IN THE DASH THAT SAID SERVICE ELECTRICAL POWER STEERING. I CALLED MY LOCAL FORD SERVICE COMPANY AND THE SERVICE TECHNICIAN EXPLAINED THAT THIS WAS A RECALL ON THE RACK AND PINION/ STEERING GEAR FOR MY CAR MODEL. HE EXPLAINED TO ME THAT THIS WAS A RECALL AND UNFORTUNATELY A COMMON ISSUE WITH THE VEHICLE I HAD. HOWEVER, I FOUND OUT THAT MY VIN WAS NOT INCLUDED IN THIS RECALL, AND WAS INFORMED THAT I WOULD HAVE TO PAY FOR THE REPAIRS MYSELF. I CALLED THE FORD COMPANY AND EXPLAINED TO THEM THE ISSUE THINKING THAT THEY WOULD SIMPLY ADD MY VEHICLE AND I WAS TOLD THAT MY VIN WASN'T INCLUDED. I EXPLAINED TO THEM HOW THEY COULD CALL MY LOCAL DEALERSHIP WHERE MY CAR WAS BEING REPAIRED TO CONFIRM WHAT I SAID WAS TRUE, HOWEVER, I WAS TOLD THEY WOULDN'T DO THAT. I ASKED TO SPEAK TO A SUPERVISOR AND THE SUPERVISOR CALLED A DAY LATER. SHE TOLD ME THAT AT THIS TIME MY CAR WOULD NOT BE ADDED TO THE RECALL. I ASKED HER HOW AND WHY THEY CAME TO THIS CONCLUSION AND SHE INFORMED ME THAT THIS WAS PROTOCOL. I ASKED HER IF THEY DID ANY RESEARCH INTO WHY MY VIN WAS NOT ADDED THE FIRST TIME, OR DOUBLE CHECKED TO SEE IF THERE WAS AN OVERSIGHT AS TO WHY MY VIN WAS NOT ADDED AND SHE TOLD ME THAT THEY DID NOT LOOK INTO MY ISSUE OR CLAIM, SHE JUST LISTENED TO THE CALL, AND CALLED ME BACK TO INFORM ME THAT AT THIS TIME THE WOULD NOT ADD MY CAR TO THE RECALL LIST. I ASKED HER WHO DECIDED TO ADD THE VEHICLES WAS IT FORD OR NHTSA AND SHE INFORMED ME SHE DID NOT KNOW. I AGAIN ASK HER HOW I CAN GET SOMEONE TO REVIEW THIS ISSUE AS THIS IS A SERIOUS RECALL AND MATTER. I EXPLAINED TO HER THAT I COULD HAVE BEEN ON THE INTERSTATE WHEN THE STEERING WENT OUT. SHE TOLD ME TO CONTACT NHTSA.
Mileage: 130,000
THE ELECTRONIC POWER STEERING HAS FAILED. WHEN I START THE VEHICLE I GET THE ERROR MESSAGE 'POWER STEERING ASSIST FAULT'. I STARTED RECEIVING THIS ERROR MESSAGE AROUND 70,000 MILES BUT BEFORE I COULD TURN THE CAR OFF AND THE ERROR MESSAGE WOULD BE GONE AND THE POWER STEERING WOULD KICK IN AFTER A FEW SECONDS. THE EPAS HAS NOW COMPLETELY FAILED. LIKE MANY OTHER FUSION OWNERS HAVE FOUND, ALL FORD DEALERS AROUND THE COLUMBUS, OHIO AREA QUOTE THE REPAIR PRICE BEING IN EXCESS OF $1,600.
Mileage: 120,000
AFTER MY DAUGHTER STARTED HER 2010 FUSION, PUT IT IN DRIVE AND WENT TO TURN THE STEERING WHEEL STEERING WHEN THE WHEEL LOCKED CAUSING HER TO HIT A MAILBOX BEFORE BEING ABLE TO STOP. AFTER SHUTTING THE CAR OFF AND STARTING IT AGAIN STEERING OPERATED NORMAL. THIS SCARES THE CRAP OUT OF ME WHAT HAPPENS IF THIS HAPPENS WHILE SHE'S DRIVING DOWN THE FREEWAY.
Mileage: 158,000
POWER STEERING HAS GONE OUT 3 TIMES. WHEN IT HAS HAPPENED I USUALLY STOP THE CAR, TURN IT OFF, THEN TURN IT BACK ON AND IT IS BACK.
Mileage: 185,000
HAD THIS FIXED LESS THAN A YEAR AGO TO THE TUNE OF $1700. HERE WE ARE AGAIN. IT'S JUST A MATTER OF TIME WHEN THE POWER STEERING FAILS AGAIN. SERVICE ADVANCETRAC WARNING ILLUMINATED WHILE ACCELERATING ON DRY INTERSTATE. THIS IS A SAFETY HAZARD. PEOPLE WHO CAN'T AFFORD THE FIX WILL END UP IN AN ACCIDENT.
Mileage: 87,000
THE POWER ASSIST WARNING HAS COME ON 2 X NOW CAUSING ME TO HAVE NO POWER STEERING, ONCE I TURN THE CAR OFF AN BACK ON IT IS FINE AGAIN FOR A BIT THEN WILL HAPPEN AGAIN. ONE TIME IT HAPPENED CAR WAS STATIONARY AN WAS JUST PUTTING IN REVERSE, THE OTHER WAS DRIVING DOWN MY SIDE. SO LUCKILY NOT ON A CITY STREET OR HIGHWAY AT HIGHER SPEED. THE STEERING FLUID IS FINE IT, I CHECKED THAT. I AM EXTREMELY CONCERNED REGARDING THIS AN SAFETY WITH DRIVING. AN I UNDERSTAND THERE ARE SEVERAL COMPLAINTS REGARDING THIS OVER THE LAST FEW YEARS ETC.
Mileage: 118,000
THE ELECTRONIC POWER STEERING SYSTEM FAILED UNEXPECTEDLY WHILE DRIVING, RESULTING IN LOSS OF POWER STEERING. THIS MADE IT EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND TO THE SIDE OF THE ROAD BY USING MANUAL STEERING. FORD DEALERSHIP REPORTS A FAULT WITHIN THE CONTROL MODULE FOR THE ENTIRE STEERING SYSTEM. THIS APPEARS TO BE A COMMON PROBLEM AMONG THIS YEAR, MAKE AND MODEL OF VEHICLE, TO INCLUDE A RECALL FROM FORD FOR 2011 AND 2012 FORD FUSION POWER STEERING SYSTEMS. FOR WHATEVER REASON, THE 2010 FUSION WAS NOT INCLUDED IN THIS RECALL AND AFTER EVEN A BRIEF INTERNET SEARCH OF THE ISSUE, IT DEFINITELY NEEDS TO BE . THIS HAS RESULTED IN A $1800 REPAIR BILL FOR A CAR WITH 62K MILES.
Mileage: 62,000
MY CAR SUDDENLY POPPED UP A MESSAGE SAYING SERVICE POWER STEERING NOW. THERE WAS NO WARNING AND THE STEERING JUST LOCKED UP. SAFELY TOWED IT TO THE DEALER AND THE STERERING RACK NEEDS REPLACED FOR 2,000. THIS IS A RIP OFF FOR A PART THAT COULD HAVE KILLED ME
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL JERKED AND IT BECAME DIFFICULT TO STEER THE VEHICLE. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AND CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO COURTESY FORD CONYERS (1636 DOGWOOD DRIVE CONYERS, GA 30013, 866-792-2917) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A FAILURE WITH THE ELECTRONIC POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
POWER STEERING FAILS WHILE DRIVING, WAS ON THE INTERSTATE AND IT JUST STOPPED WORKING. I WAS ABLE TO MANUALLY STEER VEHICLE WITH NO POWER STEERING, HOWEVER IF THIS HAD HAPPENED TO MY WIFE OR DAUGHTER THEY WOULD HAVE LOST CONTROL, IT WAS NOT EASY. VEHICLE HAS BEEN CHECKED OUT AND THE RACK AND PINION WITH THE ELECTRONIC POWER STEERING IS BAD. I HAD THIS REPLACED AT APPROX 70K MILES AND THE REPLACEMENT HAS NOW FAILED. OBVIOUSLY THERE IS A DESIGN FLAW
Mileage: 150,000
POWER STEERING FAULT CODE APPEARED ON THE DASH AND THE STEERING WHEEL WAS FROZEN. TURNING THE IGNITION OFF AND RESTARTING THE CAR RETURNED IT TO NORMAL MODE. WE COULD THEN DRIVE THE CAR TO THE MONTROSE FORD DEALERSHIP WHERE THE SAID IT NEED A NEW ELECTRIC POWER STEERING UNIT. COST $1800 PLUS. THE CAR ONLY HAS 44500 MILES AND HAS BEEN VERY WELL MAINTAIN.
Mileage: 44,480
I GUESS IT IS GOING TO TAKE A FAMILY GETTING KILLED BEFORE ANYONE DOES ANYTHING ABOUT THE POWER STEERING PROBLEMS IN THE 2010 FORD FUSIONS... IT IS A SHAME... THE PART NUMBERS FOR THE STEERING GEAR ARE THE SAME FROM 2010- AND UP... THEY DID A RECALL ON THE 2011 BUT I GUESS THE LIVES OF THE 2010 OWNERS ARE NOT IMPORTANT.... I SAY WE START A CLASS ACTION LAWSUIT AGAINST FORD AND NHTSA FOR ENDANGERING OUR LIVES
Mileage: 140,000
MY POWER STEERING WENT. OUT ON MY 2010 FORD FUSION WHILE I WAS DRIVEING THRU THE MOUNTAINS OF WEST VIRGINA VIRGINA
Mileage: 165,000
THE FOLLOWING ALERT APPEARS WHEN I START MY CAR: "POWER STEERING ASSIST FAULT". AT THIS POINT, THE STEERING WHEEL IS LOCKED AND TOO HARD TO TURN. AT FIRST, I WOULD TURN THE CAR OFF AND BACK ON, AND IT WOULD BE FINE. BUT FOR THE PAST FEW WEEKS, I'VE BEEN UNABLE TO DRIVE THE CAR AT ALL.
Mileage: 130,000
THE VEHICLE HAS NO POWER STEERING OR TRACTION CONTROL. IT IS DISPLAYING THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRACTION CONTROL. ACCORDING TO THE DEALER, THE ONLY WAY TO CORRECT THE PROBLEM IS REPLACING THE RACK & PINION WHICH IS $1400. I'VE RESEARCHED A RECALL ON 2011 FUSION'S WITH THE SAME PROBLEM. WHY IS THE 2010 EXCLUDED? I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE, BUT IS THE ONLY TRANSPORTATION I HAVE. THE FAULT OCCURS ALL THE TIME, SITTING, DRIVING, ETC.
Mileage: 113,000
DTCS U3000:04, U3000:49 AND U2011:49 APPEARED WHILE PUTTING THE VEHICLE IN REVERSE, AND HAS BEEN INTERMITTENT SINCE, CAUSES COMPLETE LOSS OF POWER STEERING UNTIL ABLE TO RESTART THE VEHICLE.
Mileage: 149,000
STEERING WHEEL FROZE WHILE DRIVING ON THE HIGHWAY AND ADVANCE TRACK CAME ON. *TR
Mileage: 30
TL* THE CONTACT'S RELATIVE OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HIS RELATIVE WAS DRIVING AT 30 MPH, SHE ATTEMPTED TO MAKE A LEFT TURN AND THE POWER STEERING SUDDENLY FAILED. DUE TO THE FAILURE, THE CONTACT DROVE INTO A DITCH AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. THE AIR BAGS DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. THE CONTACT SUFFERED NO INJURIES AND THE POLICE WERE NOT CALLED TO THE SCENE OF THE ACCIDENT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE FAILURE. THE CONTACT CALLED SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND GAVE THE CONTACT THE SAME INFORMATION AS THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Mileage: 137,000
SUDDEN POWER STEERING FAILURE. STARTED GOING OUT WHILE DRIVING 25MPH. STOPPED THE CAR THEN TURNED IT BACK ON, IT HAD 0 POWER STEERING AVAILABLE AFTER THAT. ENDANGERED MY 6 MONTH OLD. SAME ISSUE AS EVERYONE ELSE. POWER STEERING GOES OUT, SAME PART RECALLED IN 2011-2013. SAME PART IS IN MY VEHICLE. PLEASE MAKE FORD HELP US WITH THE 1600-2000 COST OF REPLACEMENT. *TR
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAC AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING AND THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ZOELLNER FORD-LINCOLN OF BEATRICE LOCATED AT 4115 NORTH S 6TH ST, BEATRICE, NE 68310, 402-223-2547, WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.*DT*JB
Mileage: 86,000
POWER STEERING ASSIST FAULT DISABLE POWER STEERING. *TR
Mileage: 106,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE DEPRESSED BRAKE PEDAL TO STOP THE VEHICLE IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO VILLAGE FORD INC LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Mileage: 78,000
INTERMITTENT LOSS OF POWER STEERING. POWER STEERING FAULT LIGHT COMES ON AND CAR IS ALMOST IMPOSSIBLE TO STEER. VERY DANGEROUS, MY DAUGHTER WAS GOING AROUND A TURN AND WAS BARELY ABLE TO STEER TO SAFETY! *TR
Mileage: 130,000
POWER STEERING ELECTRICAL FAILURE - WHOLE SYSTEM NEEDS TO BE REPLACED. *TR
Mileage: 103,000
POWER STEERING ASSIST FAULT AT RANDOM TIMES AND MAY GO AWAY WHEN YOU TURN THE VEHICLE OFF AND BACK ON BUT STILL COMES BACK RANDOMLY OUT OF NOWHERE. *TR
Mileage: 154,000
SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC LIGHT CAME ON..NEVER EVER HAD ANY KIND OF PROBLEM LIKE THIS BEFORE...DROVE IT ALL AROUND TOWN ALL DAY TODAY..GOT OUTTA CAR AND CAME BACK TO START IT AND STEERING IS UNMANAGENABLE TO DRIVE...I'VE HAD NO WARNING SIGNS OF ANYTHING! MY CAR IS IN PERFECT CONDITION..PLEASE HELP ME...IAM A SINGLE MOM AND CANT AFFORD A HUGE REPAIR ..I DON'T KNOW WHAT I SHOULD DO...THANK YOU..[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 286,000
WHILE DRIVING STEERING WENT OUT AND BECAME VERY HARD TO STEER OFF ROADWAY AND INTO PARKING AREA , SERVICE POWER STEERING NOW /MESSAGE APPEARED ON DASH. *TR
Mileage: 104,000
ELECTRONIC POWER STEERING ASSIST FAILURE ALERT. CAUSING TO HAVE NO POWER STEERING. *TR
Mileage: 46,000
MY FAMILY FINANCED OUR 2010 FUSION SEL IN SEPTEMBER OF 2011, WAS CERTIFIED USED WITH 7,900 MILES, PURCHASED WITH EXTENDED WARRANTY AS WELL. MY MOM AND MY SISTER DROVE THE CAR FOR ABOUT 7 YEARS, THEY LOVED IT AND HAD NO ISSUES WITH IT. THEY PASSED IT DOWN TO ME IN 2018 WHEN I GOT MY LICENSE, MY MOTHER TOLD ME HOW TO TAKE CARE OF OUR CARS AND WHAT NOT TO DO, WE DON'T ABUSE OUR VEHICLES. THE FIRST MAJOR ISSUE WAS THE THROTTLE BODY THAT COMPLETELY WENT OUT AFTER ACCELERATING FROM A GREEN LIGHT IT FELT LIKE MY TRANSMISSION WAS GOING TO FALL OUT OF MY CAR, WITH THE RPM JUMPING UP AND DOWN, SHIFTED HORRIBLY. I THEN DROVE MY POSSESSED CAR TO THE NEAREST DEALER, THE THROTTLE BODY WAS REPLACED THE SAME DAY IN MAY OF 2018 UNDER WARRANTY AND WORKED FINE EVER SINCE (SOMETIMES). THEY SAID THIS IS A COMMON ISSUE. EXTREMELY LEAKY 17' RIMS CAUSING MULTIPLE MORNINGS WHERE I WOKE UP TO A FLAT TIRE. FORD SAID NOTHING THEY CAN DO EVEN THOUGH IT'S THE SAME STOCK RIMS SINCE WE'VE BOUGHT IT (SAME PROBLEMS EVEN WITH NEW TIRES). TIRE PRESSURE SENSOR FAULT THAT'S BEEN FAULTY SINCE 2018 ESPECIALLY IN THE COLD, TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THEY FIX IT, BUT THEY DIDN'T. AND NOW I FEEL LIKE MY STEERING IS GOING OUT, I SOMETIMES LOSE POWER WHENEVER I TURN LEFT, THE ORANGE STABILITRAK/STABILITY LIGHTS UP ON MY DASH AND IS A LITTLE ROUGH, IN APRIL OF 2020 I TURNED INTO MY DRIVEWAY TURNING LEFT, MY ENGINE COMPLETELY STALLED, IF I WOULDN'T HAVE STRAIGHTENED OUT MY STEERING I WOULD HAVE COMPLETELY HIT THE CORNER OF MY PORCH. I'M AFRAID TO DRIVE THIS CAR ON THE FREEWAY, BOTH ENGINE AND STEERING ISSUES? DEALER SAYS IT'S NORMAL AND THAT IT'S FINE. RIGHT.. NOT WHAT CARCOMPLAINTS.COM SAYS I'M 18 ABOUT TO GRADUATE AND GO TO COLLEGE IN SEPTEMBER, I CURRENTLY HAVE NO JOB DUE TO THE QUARANTINE, AND MIGHT HAVE TO CONSIDER PURCHASING A NEW FUSION BEFORE MY CURRENT CAR INJURES/KILLS ME. *TR
Mileage: 87,300
TWICE IN 2 MONTHS (MARCH 15, 2020 AND MAY 7, 2020) THE POWER STEERING ASSIST FAULT APPEARED IN THE MESSAGE CENTER. BOTH TIMES THE MESSAGE APPEARED WHEN GEAR WAS PUT IN DRIVE OR REVERSE AND CONTINUED TO APPEAR WHEN ATTEMPTING TO BACKUP (REVERSE) OR DRIVE FORWARD ON MAY 7 NOT ONLY DID THE FAULT MESSAGE APPEAR BUT THE CAR ALSO CUT OFF. THIS LAST INCIDENT HAPPENED WITH MY MOM WHO IS 70+ LUCKILY SHE WAS ONLY TRYING TO DRIVE OUT OF THE DRIVEWAY TO GET ONTO THE ROAD BUT WHAT IF THIS HAPPENED TO HER OR ME WHILE DRIVING ON A ROAD OR THE HIGHWAY ?!?!? *TR
Mileage: 188,000
POWER STEERING ASSIST FAULT LIGHT CAME ON AND MY VEHICLE WHEEL LOCKED UP AND WILL NOT MOVE IN ANY DIRECTION. MY VEHICLE WAS STATIONARY IN PARKED POSITION. *TR
ELECTRONIC POWER STEERING ASSIST FAILURE FAULTY ENGINEERING AND FAILURE TO ACKNOWLEDGE THE PROBLEM AS A MANUFACTURER FOR ALL MODELS AFFECTED NOT JUST CERTAIN VINS THE CAR IS ONE OF THE VINS NOT RECALLED FOR THE ISSUE BUT HAS THE STATED ISSUE LIKE THE OTHER VEHICLES RECALLED, FULLY GROWN HEALTHY MAN CANT EVEN MOVE THE STEERING WHEEL.FIRD SAYS IT IS NOT UNDER RECALL THE ENTIRE POWER STEERING RACK HAS BEEN REPLACED AND STILL HAS NO POWER STEERING
Mileage: 137,809
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING CEASED WITH AN ONCOMING VEHICLE APPROACHING. THE CONTACT AVOIDED A COLLISION WHILE USING EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT DROVE THE VEHICLE AT 4-5 MPH TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED HOWEVER, THE DIAGNOSIS WAS INCOMPLETE. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING ANGLE SENSOR AND POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JIM CLICK FORD OF SAHUARITA & GREEN VALLEY (1030 W DUVAL RD, GREEN VALLEY, AZ 85614) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. *DT*DT *JS*JB
Mileage: 97,000
SERVICE ADVANCE TRAC WARNING MESSAGE CAME ON DASH. POWER STEERING ASSIST ALSO CAME ON DASH MESSAGE. I COULD NOT STEER VEHICLE. I COULD BARILY GET IT BACK INTO MY GARAGE. FUSION PUT IN REVERSE LIGHTS CAME ON AS I MOVED BACKWARD. STEERING LOCKED UP BELIEVE IT IS ELECTRONIC STEERING MODULE
Mileage: 44,375
WHEN TURNING ON THE VEHICLE A POWER STEERING ASSIST FAULT WILL DISPLAY A CROSSED THE DASH. WHEN THIS HAPPENS POWER STEERING IS LOST AND MAKES DIFFICULT DRIVING CONDITIONS. SOMETIMES TURNS OFF WHEN RESTARTING THE VEHICLE SOMETIMES DOESN'T TURN OFF FOR A COUPLE TIMES.
Mileage: 150,000
VEHICLE DISPLAYS A POWER STEERING ASSIST WARNING ERROR AND THEN THE STEERING BECOMES VERY HARD TO MANEUVER. VEHICLE WAS RUNNING, SOMETIMES STATIONARY, SOMETIMES ON A CITY STREET WHILE TURNING. OTHER FORD FUSIONS HAVE HAD A RECALL BUT FORD CUSTOMER SERVICE TELLS ME THIS VEHICLE IS NOT INCLUDED IN THE RECALL. SINCE IT IS A SAFETY ISSUE, I THINK IT SHOULD BE INCLUDED IN THE RECALL.
Mileage: 93,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING ASSIST AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,026. * BF*JB
Mileage: 57,026
BACKING OUT OF PARKING SPACE, THE STEERING LOCKS UP AND THE "POWER STEERING ASSIST" WARNING APPEARS ON THE DASH....CAN'T CONTROL VEHICLE WHEN THIS HAPPENS..IT SEEMS AS THOUGH THE STEERING IS "LOCKED UP"....HAVE TO TURN OFF IGNITION AND RESTART.... THIS HAS HAPPENED MULTIPLE TIMES.
Mileage: 130,000
THE POWER STEERING ON MY CAR NO LONGER WORKS. THE VEHICLE INFORMATION CENTER SCREEN READS "POWER STEERING ASSIST FAULT" AND THEN A YELLOW LIGHT ILLUMINATES FOR "SERVICE ADVANCETRAC". MY CAR HAS BEEN IN GOOD WORKING CONDITION, WELL MAINTAINED, AND RELIABLE UP UNTIL THIS HAPPENED. FORD MOTOR COMPANY HAS RECALLED MY YEAR, MAKE, AND MODEL FOR STEERING ISSUES, BUT MY VIN WAS NOT ASSIGNED THEREFORE FORD WILL NOT REPAIR MY CAR. I BELIEVE THIS IS AN ERROR.
Mileage: 148,000
I BOUGHT THE CAR USED AND THE POWER STEERING WENT OUT BY THE THIRD DAY AND THERE WAS A RECALL ON THE POWER STEERING AND THIS IS VERY DANGEROUS I HAVE A TWO YEAR OLD WHO IS IN THE CAR WITH ME AS WELL WHICH IS NOT SAFE. I HAVE SEEN MANY PEOPLE SINCE 2016 WITH THE SAME ISSUE I HAVE A IT IS VERY PRICEY TO FIX. WHY IS THERE NO RECALL ON THE 2010 BUT IT'S ONE FOR 2011 AND UP!
Mileage: 135,000
THE POWER STEERING WENT OUT IN MY 2010 FORD FUSION THE THIRD DAY I HAD IT. YES IT WAS A USED VEHICLE. THE STEERING WHEEL IS VERY HARD TO TURN(STIFF). I SEEN THERE WAS A RECALL BUT IT WASN'T FOR MY VEHICLE BUT I HAVE SEEN HOW MANY PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE AND NOTHING IS BEING DONE! I HAVE SEEN THINGS ALL THE WAY BACK FROM 2016 ABOUT THE POWER STEERING BEING FAULTY AND NO ONE WILL DO ANYTHING. BUT WHEN INNOCENT PEOPLE AND CHILDREN DIE DUE TO THIS ARE YOU GOING TO FEEL BAD!
Mileage: 35
MARCH 29TH 2020 I WENT TO LEAVE MY HOME, STARTED MY CAR AND HAD NO POWER STEERING. ADVANCE TRACK CAME ON AND SO IS THE POWER STEERING ASSIST. I'M SO GRATEFUL MY KIDS WERENT IN THE CAR. I'D LIKE TO KNOW WHY THIS ISNT BEING RECALLED AS MANY OTHERS ARE EXPERIENCING ON THE 2010 AS WELL. NOT JUST 2011 2012. STEP IT UP FORD.
Mileage: 104,000
THE POWER STEERING ASSIST AND THE TRAC HAS STOPPED WORKING. CAR IS VERY DIFFICULT TO STEER.
Mileage: 120,000
THE POWER STEERING HAS GONE IN MY CAR, I HAVE BEEN LOOKING INTO THIS FOR ABOUT SIX MONTHS NOW AND REALIZED THAT THERE ARE RECALLS FOR THE YEAR PRIOR TO IN THE YEAR AFTER MY MAKE UP MODEL FOR THE SAME ISSUES WHY HAS MY VEHICLE NOT THEN ISSUED A RECALL FOR THIS PROBLEM .
Mileage: 150,000
WHEN I STARTED MY CAR THE OTHER MORNING THE POWER STEERING ASSIST FAULT MESSAGE CAME ON. NO POWER STEERING. HAVE READ REPORTS OF A RECALL FOR THIS? WHEN I SEARCHED MY CAR BY VIN NUMBER IT DID NOT SHOW AS A RECALL. IS THERE A RECALL ON THIS ISSUE OR NOT?
Mileage: 150,000
MY SERVICE ADVANCETRAC MESSAGE CAME UP ON MY DISPLAY WHILE I WAS DRIVING. THEN AS I WAS LEAVING EHERE I WAS I STARTED MY CAR AND THE SERVICE POWER STEERING NOW CAME UP ON MY DISPLAY, IT ALSO HAD A TIRE PRESSURE SENSOR FAULT MESSAGE. I LOST ALL POWER STEERING AND IT WON'T RESET. I HAVE UNHOOKED THE BATTERY TERMINALS, TAKEN IT AND HAD ALL THE CODES RESET. THE DASH WAS CLEAR FOR ABOUT 5 MINUTES BUT I STILL HAD NO POWER STEERING. THERE WAS A RECALL FOR 2011 AND 2012 FOR THE EXACT SAME ISSUES IM HAVING.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ?POWER STEERING ASSIST FAULT " ILLUMINATED ON THE MESSAGE CENTER AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. THE VEHICLE WAS RESTARTED AND DROVE NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON ANOTHER OCCASION WHICH REVERING FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER WACONIA FORD, 235 MINNESOTA 5, WACONIA, MN 55387, THEY DETERMINED THAT THE STEERING CONTROL MODULE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. *DT CONSUMER STATED FORD HAD ANNOUNCED A RECALL FOR STEERING ISSUES ON 2011-2013 MODELS BUT NOT 2010 FUSION MODELS.*JB
Mileage: 190,000
THE FIRST TIME 27 FEB I HAD JUST FINISHED FILLING UP WITH GAS AND WENT TO START THE CAR AND EXIT. ALARM SOUNDED AND POWER STEERING FAIL ON THE DASHBOARD. CAR HARD TO TURN. TURNED OF CAR RESTARTED AND HAS FINE. 2ND TIME 4 MARCH 1830 STARTED CAR TO DRIVE AND STEERING LOCKED UP AND ALARM SOUNDED
Mileage: 90,800
I RECENTLY PURCHASED THIS CAR FROM A PRIVATE PARTY. THERE IS A POWER STEERING ASSIST FAULT DISPLAYING ON THE SCREEN AND I HAVE ABSOLUTELY NO POWER STEERING. THE PREVIOUS OWNER INFORMED ME OF THE ISSUE BEFORE I PURCHASED THE VEHICLE. AND AFTER READING THAT THERE WAS A RECALL FOR THIS ISSUE BUT NOT FOR MY MODEL YEAR I WOULD LIKE TO KNOW WHY. ANY INFORMATION IS APPRECIATED
Mileage: 189,900
CAR DISPLAYS WARNING OF "POWER STEERING ASSIST FAULT" AND CAR LOOSES ABILITY TO STEER. THIS HAPPENS WHEN THE CAR IS BOTH STATIONARY AND MOVING. THIS IS A SAFETY ISSUE. THIS WILL CAUSE ME TO WRECK WITH MY CHILDREN IN THE CAR.
Mileage: 120,000
THE POWER STEERING LOCKED UP AND WOULD NOT LET ME DRIVE THE CAR. THANK GOODNESS I WAS NOT DRIVING. THE CAR IS AT THE DEALER AND IT WILL COST MORE THAN $1700 TO FIX. I SEE THERE ARE RECALLS BECAUSE OF THIS AND I WANT TO KNOW WHY MINE IS NOT RECALLED? I AM A SINGLE MOM AND A CAREGIVER AND DON'T MAKE MUCH MONEY. I CAN'T AFFORD THIS. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED AND I HAD TO LEAVE IT AT MY SCHOOL UNTIL I COULD GET IT TOWED.
Mileage: 120,000
AFTER A THROTTLE BODY REPLACEMENT , MY POWER STEERING RACK WENT OUT NOW ITS VERY HARD TO TURN
Mileage: 198,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE AND THE STEERING CEASED WITH THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CARRIAGE FORD, INC. (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO VEHICLE TO TRI-COUNTY FORD LOCATED AT (4032 COMMERCE PKWY, LA GRANGE, KY 40031), WHERE THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT. THE MANUFACTURER AGREED TO ASSIST FINANCIALLY TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
WHILE DRIVING I INTERMITTENTLY LOSE POWER STEERING. BEFORE I COULD SHUT THE CAR DOWN AND IT'LL RESET BUT NOW IT WON'T EVEN DO THAT. I'M SCARED IF MY WIFE DRIVES IT AND IT FAILS AND COULD CAUSE A FATAL ACCIDENT.
Mileage: 119,699
STEERING FAULT MESSAGE ON DISPLAY SCREEN WHEN WARM STARTING CAR. COULD NOT MOVE THE STEERING WHEEL LEFT OR RIGHT WITH ENGINE RUNNING. TURNED OFF CAR. LET IT SET 4 45 MIN AND THEN RESTARTED. MESSAGE AGAIN FLASHED BUT WENT AWAY, DROVE CAR IMMEDIATELY TO DEALER. SEE ATTACHED.
Mileage: 99,774
WHEN PUTTING CAR INTO REVERSE OR INTO DRIVE THE POWER STEERING FAULT MESSAGE POPS UP AND THE WHEEL LOCKS AND THERE IS NO CONTROL OF THE VEHICLE. IT'S SCARY BECAUSE WHAT HAPPENS IF I'M ON THE ROAD DRIVING AND IT HAPPENS. IT'S HAPPENED TO ME AT LEAST 6 TIMES IN THE LAST 2 MONTHS
Mileage: 280,000
DRIVING HOME FROM COCOA BEACH ON THE HIGHWAY(80 MILES) GOT ABOUT HALF WAY HOME AND I GOT THE MESSAGE SERVICE POWER STEERING NOW AND SERVICE ADVANCED TRAC. CONTINUED DRIVING WITH POWER STEERING TILL I SHUT THE VEHICLE OFF. IT COMES AND GOES BUT AT SOME POINTS IT FEELS AS IF MY STEERING LOCKED UP AND BECOMES VERY SCARY. COST OF REPLACEMENT IS OVER 700+ SO I GUESS UNTIL WE GET HURT OR END UP DEAD FORD WON'T DO A THING. MY LAWYERS ARE INFORMED AND READY TO POUNCE.
Mileage: 130,580
LOST POWER STEERING ASSIST WHILE DRIVING IN A PARKING LOT. THE MESSAGE CENTER DISPLAYED "POWER STEERING SYSTEM FAULT". INSTANTANEOUS LOSS OF POWER STEERING WHILE DRIVING IS EXTREMELY DANGEROUS. I WAS LUCKY ENOUGH TO BE TRAVELING AT A LOW SPEED IN A PARKING LOT. I SERIOUSLY HOPE FORD WILL ISSUE A RECALL AND REPAIR OUR VEHICLES.
Mileage: 130,000
THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND VEHICLE COULD NOT BE CONTROLLED. WE WERE IN A STORE PARKING LOT AND GOING SLOW OUT OF A PARKING SPOT SO THERE WAS NO DAMAGE. IF THIS HAPPENED ON THE ROAD DOING 35 MPH THINGS COULD HAVE BEEN VERY DIFFERENT. .
Mileage: 66,800
MY FUSION INTERMITTENTLY LOSES ITS ELECTRIC ASSIST STEERING. ALL OF A SUDDEN, I HAVE TO REALLY STRUGGLE TO CONTROL VEHICLE AS THE POWER ASSIST JUST STOPS WORKING. I PULL OVER, SHUT OFF THE CAR AND ITS POWER ASSIST RETURNS. DO NOT KNOW IF TURNING OFF THE CAR HAS ANYTHING TO DO WITH IT.
Mileage: 135,000
POWER STEERING WENT OUT AND IT SAYS SERVICE ADVANCETRAC SYSTEM & SER ICE POWER STEERING
Mileage: 140,000
STEERING POWER ASSIST FAILURE WHEN STARTING THE CAR, PUTTING THE TRANSMISSION INTO REVERSE AND BEGIN BACKING THE CAR OUT, THE STEERING POWER ASSIST FAILURE NOTIFICATION DISPLAYS AND THE VEHICLES STEERING IS DISABLED. ALTHOUGH CURRENTLY OCCURING ONLY WHEN BACKING UP, I CONSIDER THIS CAR AS UNSAFE AS IT SEEMS IT COULD JUST AS EASILY OCCUR WHEN ON THE FREEWAY
Mileage: 125,000
I'M ON MY WAY HOME FROM WORK AND OUT OF NO WHERE MY STEERING WHEEL TIGHTENED UP, THEN A WARNING NOISE WENT OFF AND A MESSAGE CAME ON IN THE MESSAGE SCREEN. THE MESSAGE READ 'SERVICE POWER STEERING NOW'. IT WAS VERY DIFFICULT MANEUVERING THROUGH TRAFFIC WITH THAT ISSUE, IT WAS GETTING TIGHTER, AND BY ME BEING A FEMALE I'M BLESSED THAT I MADE IT HOME. MY CAR WAS DRIVING PERFECTLY, NO TICKING NOISE WHILE TURNING OR ANYTHING. I RECEIVED NO WARNING OR ANYTHING, USUALLY MY CAR WILL WARN ME BEFORE THE ISSUE GETS WORSE; FOR INSTANCE MY OIL LIFE, OR MY TIRE PRESSURE. I KEEP A CHECKUP ON MY CAR AND NO ISSUES WAS DETECTED. I GOOGLED THE SITUATION AND SEEN NUMEROUS INDIVIDUALS SAYING THEY HAD THE SAME ISSUE WITH THE MODEL OF CAR THAT I POSSESS. I WAS WONDERING IF THERE WAS A RECALL THAT I GOT SKIPPED OVER ON?
Mileage: 6
POWER STEERING GOES OUT FOR NO REASON. IN MOTION. HAPPENED ONCE WHILE PULLING INTO A PARKING SPOT. ANOTHER TIME 15 - 20 MPH. WHAT IF THIS HAPPENS AT HIGHER SPEEDS? DEALERSHIP WANTS MORE THAN $100 TO LOOK AT IT? MORE THAN $1400 TO REPLACE? THERE SHOULD BE A RECALL. CALLED FORD MOTOR COMPANY CUSTOMER SERVICE TO LOOK FOR SOME RECOURSE AND I WAS READ A STANDARD DOCUMENT ABOUT IT BEING THE CUSTOMERS RESPONSIBILITY.
Mileage: 69,000
MY 2010 FORD FUSION HYBRID HAS LOST ALL STEERING THREE TIMES OVER THE PAST TWO MONTHS. AFTER BRINGING IN FOR SERVICE, THE MECHANICS HAVE FOUND NOTHING AT ISSUE OTHER THAN NEEDING TO RESET THE COMPUTER AS IT IS ALL SEALED ELECTRONICS. THIS OCCURRED AGAIN TWICE WITHIN TWO DAYS AND WITH THE SAME RESPONSES FROM THE MECHANIC. I AM CONCERNED AS THE INCIDENT TODAY OCCURRED WHILE TURNING INTO TRAFFIC, WHICH ALMOST CAUSED A HEAD ON COLLISION. THIS OCCURRED WHILE I WAS IN MOTION, TURNING ONTO A CITY STREET. FROM ADDITIONAL RESEARCH ONLINE, HAVE FOUND SIGNIFICANT COMPLAINTS FROM OTHER 2010 FORD FUSION HYBRID OWNERS AS WELL, BUT HAVE NOT HAD ANY NOTICES BY FORD TO RESOLVE THIS SAFETY ISSUE
Mileage: 87,000
THIS IS A COMMON ISSUE IN 2010 FUSIONS AS YOU CAN FIND LOTS OF SIMILAR EXPERIENCES. WHILE HEADING TOWARDS AN EXIT ON THE HIGHWAY GOING 70MPH, THE STEERING SUDDENLY LOST ALL POWER STEERING. TWO WARNINGS APPEARED ON THE DISPLAY SAYING "SERVICE ADVANCETRAC" AND "POWER STEER ASSIST FAILURE." EVERYTHING RETURNS TO NORMAL AFTER RESTARTING THE CAR AND IT HAPPENS ONCE AGAIN AT RANDOM.
Mileage: 179,500
THE ELECTRIC POWER STEERING STOPPED WORKING IN AUGUST 2014 WHILE I WAS DRIVING THE VEHICLE. SELF TEST SHOWED CODES C1277, U3003, B1C83, B10AF, P0606B, C100B. I HAD TO PAY TO HAVE IT REPLACED AT THE FORD DEALERSHIP. MY VIN WAS NOT INCLUDED IN THE FORD FUSION POWER STEERING RECALL OF ABOUT 2014 OR 2015 EVEN THOUGH I HAD THE SAME SYMPTOMS AND FAILURE DESCRIBED IN THIS RECALL.
Mileage: 70,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING FAILED WHEN THE VEHICLE WAS REVERSED INTO THE DRIVEWAY. THE VEHICLE WAS TAKEN TO CHENOWETH FORD INC DEALER, (1564 E PIKE ST, CLARKSBURG, WV 26301) AND WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,701.
Mileage: 153,701
SERVICE POWER STEERING NOW IS DISPLAYED. CAN'T MOVE MY STEERING WHEEL.
DRIVING DOWN THE ROAD AND THE SERVICE POWER STEERING CAME ON AND LOST POWER STEERING IN THE CAR AS WELL AS THE SERVICE TRACTION CONTROL LIGHT CAME ON.
Mileage: 140,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WHILE MAKING A LEFT TURN THE POWER STEERING SUDDENLY FAILED CAUSING THE DRIVING TO LOSE CONTROL OF THE STEERING WHICH CAUSED THE WHEEL TO MAKE CONTACT WITH THE CURB. AFTER THE FAILURE THE MESSAGE "SERVICE POWER STEERING IMMEDIATELY" HAD DISPLAYED. THE MANUFACTURER(CAS-25482608) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DON HINDS FORD(12610 FORD DR. FISHERS IN) WHO DIAGNOSED THAT THE POWER STEERING ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Mileage: 125,000
ELECTRONIC POWER STEERING SUDDENLY FAILED, ERROR MESSAGE DISPLAYED: "POWER STEERING ASSIST FAULT; SERVICE ADVANCETRAC". FAILURE OCCURRED AT LOW SPEED, SHORTLY AFTER STARTUP.
Mileage: 121,000
MY 2010 FORD FUSION SEL HAS LOST ALL POWER STEERING DUE TO A FAILURE IN THE ELECTRONIC RACK AND PINION. I STARTED MY VEHICLE AND RECEIVED TWO WARNINGS ON THE INFORMATION SCREEN IN THE CLUSTER: POWER STEERING ASSIST FAULT, AND SERVICE ADVANCETRAC. I'VE DONE RESEARCH AND HAVE BEEN TO MULTIPLE FORD DEALERSHIPS, AND HAVE BEEN TOLD THERE IS NOTHING THEY CAN DO OTHER THAN CHARGE ME OVER TWO THOUSAND DOLLARS TO HAVE MY VEHICLE FIXED. YET, THE 2011 AND 2012 MODEL YEARS HAD A FULL RECALL OF THE PART AT NO COST. THIS IS UNACCEPTABLE ON FORD'S BEHALF AND EXTREMELY UNSAFE DUE TO THE FACT THAT WITH THE POWER STEERING BEING OUT, THE STABILITY CONTROL IS ALSO DISABLED. YES, MY VEHICLE IS DRIVE-ABLE BUT IT IS DEFINITELY NOT SAFE AND EXTREMELY DIFFICULT TO MANEUVER AT SLOWER SPEEDS. IT'S AN ACCIDENT AND LAWSUIT WAITING TO HAPPEN, AND I DO NOT WANT TO BE THE UNFORTUNATE ONE TO GO THROUGH SUCH A THING. THIS NEEDS TO BE RECALLED AS SOON AS POSSIBLE, BEFORE ANY LIVES ARE LOST OR PREVENTABLE ACCIDENTS OCCUR.
Mileage: 163,500
SERVICE POWER STEERING LIGHT CAME ON AS I WAS DRIVING HOME. THE NEXT MORNING I TURNED ON THE CAR AND IT SAID SERVICE POWER STEERING NOW. HAVE SEEN THAT I AM ONE OF THE MANY PEOPLE HAVING THIS ISSUE. SHOULD BE RECALLED AND FIXED NOT JUST THE 2011 WHICH IS JUST ONE YEAR NEWER.
Mileage: 257,345
THE POWER STEERING SERVICE CAME ON . ON THE DASH AN NOW THE CAR WON'T STEER STEERS REALLY HARD THIS IS A SAFETY HAZARD NEED TO BE RECALLED ON THIS CAR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE IGNITION, THE STEERING WHEEL CEASED. THE CONTACT STATED THE POWER STEERING FAILURE WARNING MESSAGE ILLUMINATED. THE DRIVER WAS ABLE TO TURN OFF AND ON THE IGNITION AND WAS ABLE TO DRIVE TO A LOCAL DEALER (COCCIA FORD LINCOLN INC LOCATED AT 577 E MAIN ST, WILKES-BARRE, PA 18702) WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING RATE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 56,000.
Mileage: 56,000
THE STEERING WHEN YOU MAKE A LEFT OR RIGHT TURN IT WILL NOT COME BACK TO ALLOW YOU TO GO STRAIT AND BECOME VERY STILL AND UNABLE TO GO FORWARD.
Mileage: 53,579
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE HIS WIFE WAS DRIVING AT, LOW SPEEDS MAKING A LEFT TURN THE STEERING WHEEL PULLED RIGHT. THE POWER STEERING FAULT WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY AND THE VEHICLE WORKED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
MY ABS AND TRACTION LIGHT STAYS ON. MY CAR SHIFTS REALLY BAD WHEN I HIT AN HOLE AND WHEN I GO OVER 65 MPH I FELL LIKE I AM LOSING CONTROL.
Mileage: 11,800
THE POWER STEERING ASSIST FAULT, THAT IS CURRENTLY ON RECALL FOR 2011 AND UP, IS THE SAME EXACT THING THAT IS HAPPENING TO MY 2010. I NEED THE 2010 TO BE REEVALUATED AND ADDED TO THAT RECALL. I DID NOTHING TO CAUSE THE POWER STEERING TO GO OUT, THIS IS 100% ON FORD. THEY NEED TO FIX THE ISSUE. I HAVE NO POWER STEERING AND IF I WERE TO EVER WRECK DUE TO THIS ISSUE, I WILL INVOLVE LAWYERS AND GET THE FORD NAME INVOLVED. 2010 NEEDS TO BE ADDED TO THE RECALL!!!!!! I AM NOT THE ONLY 2010 WITH THIS SAME ISSUE. IF ITS HAPPENING TO THOUSANDS OF 2010'S, IT IS A FORD RECALL ISSUE. NOT CAR OWNER ISSUE. I NEED THIS PROBLEM FIXED NOW.
Mileage: 120,000
POWER STEERING ASSIST FAULT CAME ON AND I LOST POWER STEERING. FORTUNATELY I WAS IN MY DRIVEWAY AND NOT ON THE INTERSTATE.
Mileage: 114,160
CAR WAS PARKED. TURN THE CAR ON AND NO POWER STEERING. SUDDEN FAILURE. TOLD TO I HAVE TO GET A NEW RACK AND PINION WHICH IS OVER $2000. THE POWER STEERING CAME BACK ON AFTER THE BATTERY WAS UNPLUGGED OVER NIGHT. SAME PARTS AS THE RECALLED 2011 FORD FUSION. NOW I AM SCARED TO DRIVE THIS CAR AND THE REPAIRS ARE ALMOST MORE THAN THE CAR IS WORTH. 88K MILES ON IT
Mileage: 88,000
THE POWER STEERING IN MY 2010 FORD FUSION HAS WENT OUT. THIS IS A DAILY DRIVER FOR MY DAUGHTERS COMMUTE TO COLLEGE. TRYING TO TURN IT IS ALMOST IMPOSSIBLE AND EVEN MORE SO WHEN SHE IS IN THE CROWDED CITY. THERE WAS A RECALL UP TO 2011-2017 ON THIS ISSUE AND THE 2010 NEEDS TO BE INCLUDED!! THIS IS VERY DANGEROUS
Mileage: 103,600
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING CEASED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR THE RIGHT. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT LATER STARTED THE VEHICLE, SHIFTED INTO REVERSE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 310,000.
Mileage: 310,000
THE POWER STEERING MOTOR WENT AND LOCK THE STEERING WHEEL UP AND SENT ME IN THE OTHER LANE ON CITY ROAD AND GOING STRAIGHT WASN'T TURNING WITHOUT CONTROL NO ONE WAS HURT BUT IT'S VERY UNSAFE AND SHOULD BE DISCUSSED WITH FORD AND HAVE A RECALL TO FIX THIS SO IT DOESN'T HAPPEN TO ANYONE ELSE
Mileage: 124,000
THE POWER STEERING COMPLETELY WENT OUT WHILE DRIVING WHICH ALMOST CAUSED ME TO WRECK. AT FIRST, TURNING THE CAR OFF AND RESTARTING IT WOULD FIX THE PROBLEM. NOW IT IS COMPLETELY OUT AND IS ALMOST IMPOSSIBLE TO SAFELY DRIVE. I UNDERSTAND THE 2011 MODEL FORD FUSION ALSO HAD THIS ISSUE, WHICH WAS RECALLED. THE 2010 FORD FUSIONS ALSO NEED TO BE RECALLED. IT IS NOT SAFE TO OUR CHILDREN OR ANYONE ELSE TO RIDE IN THE 2010 FORD FUSION WHEN THE POWER STEERING JUST RANDOMLY GOES OUT.
Mileage: 140,000
IN DECEMBER OF 2018 WHILE CAR WAS IN MOTION; THE POWER STEERING WENT OUT AND WE RECEIVED THE ADVANCTRAC / SERVICE POWER STEERING NOW MESSAGE. IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACED SO WE REPLACED THE RACK AND PINION. IN OCT; THE POWER STEERING WENT OUT AGAIN WHILE DRIVING AND AFTER DIAGNOSIS; WE HAD THE RACK AND PINION CHANGED AGAIN. IN NOV.; THE POWER STEERING WENT OUT AGAIN WHILE DRIVING. THIS TIME THE MECHANIC ACCIDENTALLY LEFT HIS SCANNER ON THE CAR OVER THE WEEKEND AND IT DRAINED THE BATTERY. WHEN THE MECHANIC CHARGED THE SYSTEM AND STARTED THE CAR; THE MESSAGE "SERVICE POWER STEERING NOW" WAS GONE AND THE POWER STEERING WAS BACK. IN DEC. THE POWER STEERING WENT OUT AGAIN WHILE DRIVING. WE ONCE AGAIN HAD THE RACK AND PINION CHANGED. NOW IT IS JANUARY 24TH AND THE POWER STEERING IS GONE AGAIN. EACH TIME; THE DRIVER OF THIS VEHICLE HAS BEEN LUCKY BECAUSE IT HAS HAPPENED AT LOW SPEEDS. IF THIS HAPPENED WHILE GOING AROUND A CURVE GREATER THAN 45 DEGREES; THIS DRIVER WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR. NOW ALL WE WANT TO DO IS GET RID OF THE CAR; UNFORTUNATELY, WE CANNOT KEEP THE POWER STEERING FROM GOING OUT AND I WILL NOT PASS THIS ISSUE ON TO SOMEONE ELSE.
Mileage: 99,000
POWER STEERING ASSIST MALFUNCTIONED AND WON'T COME BACK ON.
Mileage: 130,000
POWER STEERING ASSIST FAILURE MESSAGE APPEARED IN GAUGE CONSOLE AND POWER STEERING WENT OUT WHILE DRIVING. THE ISSUE WAS NOT ISOLATED TO DRIVING ANY SPEED AS IT WOULD GO OUT AT HIGH AND LOW SPEEDS AS WELL AS WHEN ATTEMPTING TO PULL IN OR BACK OUT OF A PARKING SPOT. FOR AWHILE IT WOULD CLEAR BY PULLING OVER AND POWERING CAR OFF THEN BACK ON. THE MESSAGE NOW STAYS ON ALWAYS AND STEERING CAR IS VEY DIFFICULT. NOW IT ALSO SAYS AN ISSUE WITH ADVANCETRACK AS WELL. MY MECHANIC HAS TOLD ME I NEED NEW RACK AND PINION, TIE RODS, AND AN ALIGNMENT TO FIX ISSUE. I SEE AN OPEN INVESTIGATION AND THAT THIS IS A COMMON PROBLEM WITH MANY OTHER 2010 FORD FUSION OWNERS SO I WANTED TO ADD MY VOICE TO THIS ISSUE AS WELL.
Mileage: 170,000
I HAVE A 2010 FORD FUSION APPROX 110,000 MILES ON IT. LATELY WHEN I TURN THE KEY ON I AM RECEIVING A "POWER STEERING ASSIST FAULT" MESSAGE. WHEN THIS HAPPENS I CAN NOT TURN THE STEERING WHEEL AT ALL. IT IS COMPLETELY LOCKED UP. I CAN TURN THE KEY OFF AND BACK ON AND THE FAULT MESSAGE IS NOT THERE. IT IS BECOMING MORE FREQUENT NOW. I HAVE READ ON CONSUMER REPORTS THAT THERE HAS BEEN LOTS OF COMPLAINTS ON THIS MATTER. A FEW CASES OCCURRED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY. I HAVE BEEN ADVISED THIS WILL BE A VERY EXPENSIVE REPAIR, ESTIMATED AT $1800. I HAVE ALSO READ THERE WAS AN INVESTIGATION WHICH RESULTED IN A RECALL BUT MY VIN IS NOT ON THAT LIST. I HAVE SPOKEN WITH FORD AND WAS GIVEN A REFERENCE # CAS-25441897-N4L7N3. I FEEL FORD SHOULD BE RESPONSIBLE FOR THIS ISSUE ON MY VEHICLE AS WELL.
Mileage: 110,000
LOSS POWER STEERING IN MY 2010 FORD FUSION ON MY WAY TO WORK. ASSIT FAULT CAME ON. THIS IS FREAKING RIDICULOUS THAT FORD IS NOT STEPPING UP AND TAKING CARE THIS. HOW CAN THEY BE SO CARELESS. OTHER ISSUES INCLUDE FRONT SEAT RECLINER DRIVER SIDE. ELECTRICAL ISSUES. ENGINE ISSUES. DISAPPOINTED MY FIRST CAR I PLAYED OFF. NOTHING TO SHOW FOR IT.
Mileage: 185,390
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FAILED AS THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (RIVERSIDE FORD LINCOLN 2089 RIVERSIDE DR, MACON, GA 31204) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER AFTER THE REPAIRS THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Mileage: 165,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING AND THE TRACTION CONTROL FAILED CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE CONTACT CRASHED INTO A POLE COMING TO A STOP AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE MAINTENANCE SERVICE TRACK AND THE SERVICE POWER STEERING NOW WARNING MESSAGES ILLUMINATED PRIOR TO THE FAILURE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. NO MEDICAL ATTENTION WAS REQUIRED AT THE SCENE, HOWEVER, THE MOTHER AND THE CONTACT SUFFERED FROM BACK PAIN AFTER THE CRASH. THE VEHICLE WAS FIRST TOWED TO A TOW YARD AND LATER TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DESTROYED; THE VEHICLE HAD NOT BEEN REPAIRED OR TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WAS A RECALL ON HER VEHICLE NHTSA RECALL NUMBER: 19V001000 (AIR BAGS) .THE FAILURE MILEAGE WAS 188,000.
Mileage: 188,000
POWER STEERING WENT OUT WHILE DRIVING ON HIGHWAY. NOW FORD IS TELLING ME I NEED NEW TIE RODS AND FRONT CONTROL ARM AND IF THAT DOESNT WORK THEY SAID I NEED TO REPLACE RACK AND PINION. EVERYTHING I READ ONLINE TELLS ME IM THAT THIS HAS HAPPENED TO A NUMBER OF PEOPLE WITH SAME VEHICLE.
Mileage: 165,000
I WAS DRIVING DOWN THE HIGHWAY AND A ADVANCE TRAC SERVICE POWER STEERING NOW POPPED ON MY DASHBOARD. I KNOW THERE IS A RECALL ON 2011'S. WHY IS IT NOT ONE ON THE 2010'S KNOWING THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS VERY EXPENSIVE PROBLEM MANY TIMES BEFORE. AND ALSO KNOWING THAT THE THROTTLE BODY COULD BE THE REASON THIS IS HAPPENING. MY THROTTLE BODY HAS ALSO WENT AND FORD REFUSED TO FIX THE PROBLEM. WE THE CONSUMERS NEED ANSWERS BEFORE SOMEONE GETS HURT FROM THIS PROBLEM.
Mileage: 80,000
LOST OF POWER STEERING,POWER STEERING STEERING ASSIST,ADVANCE TRACTION WARNING LIGHTS ARE ON AND STAYING ON
Mileage: 133,012
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING SHUT DOWN. IT COMES UP WITH A POWER STEERING ASSIST FAULT AND TRACTION CONTROL SYSTEM. ERROR MESSAGE AND LOSS OF POWER STEERING. THIS IS VERY UNSAFE AND SHOULD BE PART OF THE FORD RECALL. MY TEENAGE DAUGHTER IS THE MAIN DRIVER OF THIS CAR AND NOT ABLE TO NOW DRIVE THIS CAR DUE TO THE DANGEROUS LOSS OF POWER STEERING.
Mileage: 135,000
THE STEERING RACK IS VERY LOOSE AND DANGEROUS- THERE IS A RECALL ON THE NEWER MODELS WITH THE SAME RACK - THIS IS WAY MORE DANGEROUS THAN AN AIR BAG THAT"MAY" DEPLOY - THIS IS DANGEROUS ALL THE TIME .
Mileage: 134,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ELECTRONIC STEERING WHEEL SEIZED IN THE PARK POSITION. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD OF OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0404); HOWEVER, AFTER FOUR DAYS, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS SUBSEQUENTLY TOWED FROM THE DEALER TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $1,400 FOR THE REPLACEMENT PART. THE CONTACT WAS ALSO INFORMED THAT THE TIE RODS NEEDED TO BE REPLACED AND AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 119,000.
Mileage: 119,000
ONE MORNING WHEN MY WIFE WAS GETTING READY TO LEAVE FOR THE GYM HER CAR SAID 'POWER STEERING ASSIST FAULT.' NOW THE CAR HAS NO POWER STEERING AND IF YOU TRY TO DRIVE IT IT FLASHES 'SERVICE ADVANCE TRAC NOW. SADLY WE DON'T HAVE THE MONEY TO FIX THIS SO THE CAR IS STUCK IN THE DRIVE WAY.
Mileage: 143,000
STEERING GEAR WENT OUT (POWER STEERING) HAS GONE GONE OUT TWICE AND CURRENTLY REPLACED TWICE.
Mileage: 125
WENT TO CRANK IT ONE DAY AFTER CHANGING A TIRE ON THE FRONT AND THE POWER STEERING QUIT WORKING WHEN I GOT BACK IN IT AND CRANKED IT UP AND HASN'T WORKED SINCE.
Mileage: 167,000
THE VEHICLE WAS STATIONARY, WHEN I WENT TO TURN IT ON IT HAD A POWER STEERING ASSIST FAULT. ENDED UP HAVING TO TAKE IT INTO THE DEALERSHIP WHO ARE WORKING ON IT RIGHT NOW. TOTAL COST OF THE WORK IS ABOUT $1,800 AND LOOKING ONLINE IT'S OBVIOUS MANY OTHERS HAVE HAD THIS ISSUE. WHEN I BROUGHT UP THE RECALL ON 2010 FORD FUSIONS (RECALL 15S18) I WAS TOLD THAT ONLY APPLIED TO CARS BUILT IN SEPTEMBER OF 2010 TO ANOTHER DATE, WHEN MINE WAS BUILD IN JUNE - MEANING IT DIDN'T QUALIFY. IT IS MY BELIEF THAT THIS SHOULD BE INCLUDED IN THE RECALL BY FORD AS MANY OTHERS HAVE HAD THE SAME ISSUE.
Mileage: 156,000
STARTING VEHICLE, POWER STEERING ASSIST FAULT DISPLAYED AND STEERING WHEEL WOULD NOT TURN. TURNED OFF IGNITION. WAITED A MINUTE AND RESTARTED. CONDITION DISAPPEARED. FEARFUL OF DRIVING VEHICLE AS I NOW READ THIS FAULT HAS OCCURRED TO OTHERS WHILE DRIVING ON HIGHWAY AT EXCELEREATED SPEEDS. I CAN DEFINITELY SEE THIS COULD BE A DEADLY SITUATION IF IT OCCURS AGAIN WHILE IN MOTION. ALSO SEE OTHER YEARS OF FUSIONS RECALLED FOR THIS FAULT. IT IS CONCERNING THIS 2010 ISN'T ON A RECALL FOR THIS FAULT.
Mileage: 114,000
MY 2010 FORD FUSION STEERING KEEPS LOCKING UP WITH A STEERING ASSIST FAULT CODE. IT HAPPENS AT RANDOM TIMES WETHER AT SLOW SPEEDS OR HIGH SPEEDS. MY DAUGHTER DRIVES THIS VEHICLE AND IT'S VERY SCARY TO THINK SHE WILL LOSE CONTROL OF A MOVING VEHICLE PUTTING HER IN DANGER AND OTHERS AROUND HER. I'VE NOTICED THERE HAVE BEEN THOUSANDS OF COMPLAINTS BUT FORD REFUSES TO RECALL THE 2010 YEAR. THEY HAVE RECALLED OTHER YEARS FOR THIS PROBLEM. I JUST DON'T UNDERSTAND.
Mileage: 115,000
CAME OUT FROM SHOPPING ON 12-26-19 WENT TO LEAVE WHEN ALL OF A SUDDEN THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND IT BECAME EXTREMELY HARD TO STEER. TOOK TO MECHANIC TOLD ME ITS THE RACK PINION WHICH IS GOING TO COST OVER $2000 TO FIX . AND THEN I SEE ITS A KNOWN FORD PROBLEM. I DO SEE THAT THERE IS AN OPEN INVESTIGATION WITH SEVERAL COMPLAINTS
Mileage: 126,500
I WAS DRIVING ON HWY 23 WHEN ALL OF SUDDEN THE DASH LIGHT CAME ON SAYING DEFAULT TRAC SERVICE SOON. THEN MY STEERING WENT OUT && IT WAS LIKE I HAD NO POWER STEERING. ABOUT 2 WEEKS PRIOR I HAD TO HAVE TYSON ROD ENDS PUT ON INSIDE & OUT AFTER JUST HAVING THEM REPLACED IN APRIL. MY AIRBAG LIGHT COMES ON SAYING PASSENGER AIRBAG. A NOISE LIKE A RUBBING/SCRAPING NOISE EVERY TIME I TURN THE STEERING WHEEL THAT I'VE HAD THE CAR LOOKED AT SEVERAL TIMES.
Mileage: 184,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION AND THE "SERVICE POWER STEERING" MESSAGE WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. QUALITY MOTOR (2022 WEST MAIN STREET, INDEPENDENT, KS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
I KEEP GETTING POWER STEERING ASSIST FAULT ERRORS. IT SEEMS TO ME THAT THIS SHOULD HAVE BEEN FIXED BY A RECALL.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A UTILITY POLE. AFTER THE CRASH, THE "SERVICE POWER STEERING" MESSAGE WAS DISPLAYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
AFTER STARTING THE VEHICLE, POWER STEERING ASSIST FAULT DISPLAYS AND STEERING IS "LOCKED" I.E. CAN NOT BE TURNED. CYCLED THE IGNITION A NUMBER OF TIMES AND EVENTUALLY THE STEERING FUNCTIONED. THIS HAS OCCURRED TWICE. DEALER WANTS $1600 FOR THIS REPAIR.
Mileage: 47,000
IMAGINE DRIVING DOWN THE INTERSTATE AT 65 MPH IN HEAVY TRAFFIC AND THE ELECTRIC POWER STEERING MOTOR GOES OUT AND IT TAKES EVERYTHING IN YOUR POWER TO MAINTAIN CONTROL. NOT KNOWING WHAT WAS WRONG AND AFRAID OF DAMAGING SOMETHING FURTHER HAVING TO GET THE CAR TOWED $ 125 AND AFTER A $1,800 REPAIR BILL AT THE DEALER THEY EXPLAINED ALMOST EVERY YEAR MODEL FUSION EXCEPT THE 2010 I OWN WASN'T RECALLED. NOT COUNTING THE COST OF A RENTAL AND TIME MISSED FROM WORK WHILE THE CAR WAS IN THE SHOP. I'D CONSIDER MYSELF TO BE A PRETTY DECENT DRIVER BUT NOW I'D LIKE YOU TO TRY AND IMAGINE IF THAT WOULD HAVE BEEN YOUR WIFE OR DAUGHTER DRIVING AND THAT HAPPEN. AS FAR AS THE EXACT DATE I GUESS BECAUSE I HAD TO PAY WITH A DEBIT CARD (CASH) MY FORD PASS APP DOESN'T EVEN SHOW A RECORD OF IT. BUT I CAN GO TO MY BANK AND GET THE DATE BECAUSE I HAD TO CALL THEM TO SPEND THAT MUCH ON A DEBIT CARD
Mileage: 60,000
WHILE DRIVING THE VEHICLE LOST POWER STEERING AND NEARLY CAUSED ME TO WRECK, SOMEHOW I WAS ABLE TO GET THE CAR OFF THE ROAD SAFELY. THE WARNING MESSAGE 'POWER STEERING ASSIST FAULT' APPEARED ON THE DASH AND SEEMS TO BE A COMMON PROBLEM WITH 2010 FUSIONS AND OTHER MODELS. AFTER TURNING THE CAR OFF TWICE THE MESSAGE RESET AND POWER STEERING CAME BACK HOWEVER I'M SCARED TO DRIVE THE CAR NOT KNOWING IF THIS ISSUE WILL POP UP WHEN I'M ON THE HIGHWAY AT A HIGH SPEED. LUCKILY I DIDN'T INJURE OR KILL MYSELF OR OTHERS THIS TIME.
Mileage: 114,000
POWER STEERING FAILURE WHILE IN A PARKING LOT OF A BUSY SHOPPING CENTER PULLING OUT OF MY SPACE. HAD IT TOWED TO THE DEALERSHIP. AFTER 199.00 DIAGNOSTIC FEE THEY TELL ME THE POWER STEERING RACK HAS TO BE COMPLETELY REPLACED AND IT'S GOING TO COST ME OVER $2,300.00!!!! THIS IS A KNOWN ISSUE AND FORD ISN'T DOING ANYTHING TO HELP PEOPLE AND YET THE RECALLED THE 2011 THAT USES THE EXACT SAME POWER STEERING SYSTEM. NOW I AM FORCED TO BUY ANOTHER CAR THE SAME MONTH I WAS TO PAY IT OFF BECAUSE I DONT HAVE THE $2300.00 AT CHRISTMAS TIME TO GET A CAR FIXED THAT IS 9 YEARS OLD. THIS IS WRONG. FORD SHOULD BE HELD LIABLE!!!
Mileage: 133,200
CAR WAS IN DETACHED VERY COLD GARAGE, STARTED CAR. WHEN PUTTING IN REVERSE NOTICED A WARNING ON SCREEN STATING POWER STEERING FAILURE. AS I WAS BACKING OUT OF GARAGE I COULDN'T TURN THE STEERING WHEEL WITHOUT A GREAT DEAL OF DIFFICULTY. AFTER SPEAKING WITH A FRIEND DECIDED TO TURN OFF THE CAR AND RESTART. WHEN I DID SO, THE POWER STEERING WARNING WAS GONE AND I COULD TURN THE STEERING WHEEL. I WAS ABLE TO DRIVE THE CAR 5 MILES TO A FORD DEALERSHIP WORRYING THE ENTIRE WAY THAT IT WOULD GO OFF AGAIN. I'VE SINCE BEEN INFORMED BY FORD DEALERSHIP THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDS TO BE REPLACED.
Mileage: 81,303
STARTED CAR AND WHILE BACKING POWER ASSIST FAULT WARNING INDICATOR CAME ON AND LOST POWER STEERING.RESTARTED CAR AN POWER STEERING WAS OK. NOW I DON'T WANT TO DRIVE NOT KNOWING WHEN IT WILL LOCKUP AGAIN. THE 2010 FUSIONS SHOULD HAVE BEEN INCLUDED IN THE RECALL.
Mileage: 60,400
WHEN DRIVING DOWN THE ROAD MY POWERSTEERING IN MY CAR STOPPED WORKING. FORTUNATELY, I WAS ABLE TO PULL OFF INTO A PARKING LOT TO AVOID A COLLISION.
Mileage: 233,000
WHEN I STARTED UP THE CAR & WAS GOING TO PULL OUT THE LIGHT FOR PASSENGER AIR BAG CAME ON, THEN I TURN MY WHEEL & THERE IS LIKE A GRINDING SOUND. I PULLED ON SIDE OF ROAD & HAD SOMEONE COME CHECK IT. THEY SAID SAME THING I DID. I THOUGHT IT WAS SOMETHING RUBBING AGAINST THE TIRE, BUT WHEN WE LOOKED THERE WAS NOTHING. THEN HE KEPT TURNING THE WHEEL & IT SOUNDED MORE IN THE STEERING COLUMN. MY HUSBAND CHECKED UNDERNEATH THE CAR WHEN I GOT HOME & THANK GOODNESS HE DID BECAUSE THE TIE ROD ENDS INSIDE & OUT WERE SO BAD THAT I WAS LUCKY TO HAVE NOT OF CRASHED. STILL THE STEERING IS MAKING THAT LOUD GRINDING, SCREECHING SOUND. AIR BAG & TRAC LIGHTS COME ON OCCASIONALLY STILL ALSO. REALLY FEEL UNSAFE DRIVING MY CAR HERE THE LAST FEW MONTHS. IVE HAD IT PARKED FOR THE LAST MONTH & BOUGHT JUST SOMETHING TO GET AROUND FOR NOW TIL I CAN AFFORD TO HAVE IT FIXED OR THEY HAVE A RECALL ON THESE. IVE SEEN SO MANY OTHER PEOPLE WITH SAME PROBLEMS & I ALSO SEEN THEY RECALLED THE 2011 FOR SAME ISSUES. WHY NOT THE 2010?????
Mileage: 160,000
I STARTED MY CAR WHEN LEAVING WORK AND RECEIVED AN ERROR THAT THE POWER STEERING FAILED. I FOLLOWED THE GUIDELINES IN THE BOOK AND TURNED OFF THE CAR FOR 30 SECONDS AND RESTARTED. ON RESTART THE ERROR RETURNED. I DROVE CAR TO MECHANIC AND HAD NO POWER STEERING. AFTER TALKING WITH MECHANIC ATTEMPTED TO LEAVE AND STILL NO POWER STEERING. ANOTHER ERROR TURNED ON PRIOR TO LEAVING THE PARKING LOT WITH ADVANCETRAC FAILURE. LEFT CAR AT MECHANIC. ERROR SOUNDS SIMILAR TO OTHER FORD AND LINCOLN CARS WITH POWER STEERING FAILURE.
Mileage: 62,000
THIS VEHICLE HAS EPAS. LAST NIGHT MY WIFE DROVE THE VEHICLE TO THE GAS STATION AND PARKED IN FRONT OF A GAS PUMP. SOMEONE ASKED HER TO MOVE FORWARD AND WHEN SHE STARTED THE CAR, SHE RECEIVED THE "POWER STEERING ASSIST FAILURE" MESSAGE AND THE POWER STEERING REFUSED TO WORK. THE VEHICLE WAS STATIONARY. SHE STARTED THE CAR AND SHUT IT OFF NUMEROUS TIMES UNTIL THE SYSTEM RESET AND SHE WAS ABLE TO DRIVE THE VEHICLE HOME. THIS CAR BELONGS TO AN 85 YEAR OLD WOMAN AND IF THE POWER STEERING FAILS WHILE SHE IS DRIVING THE CAR SHE WOULD NOT HAVE THE STRENGTH TO CONTROL THE STEERING.
Mileage: 55,000
MY VEHICLE'S POWER STEERING NO LONGER WORKS. THE POWER STEERING STOPPED WORKING WHEN I STARTED THE ENGINE ON 12/4/19. THE DASHBOORD INDICATED "POWER STEERING ASSIST FAULT". SHORTLY AFTER THE POWER STEERING STOPPED WORKING, THE DASHBOARD ALSO INDICATED "SERVICE ADVANCETRAC". MY VEHICLE HAS 96,000 ODOMETER MILES.
Mileage: 96,000
SERVICE POWER STEERING WARNING CAME ON WHILE I WAS DRIVING THE CAR. CAR BECAME HARD TO STEER. I WAS ON A CITY STREET AT AN INTERSECTION TURNING LEFT WHEN THE WARNING CAME ON. ALSO THE TRACTION CONTROL SYMBOL LIGHT CAME ON.
Mileage: 133,200
I STARTED MY CAR IN THE APARTMENT PARKING LOT AND ATTEMPTED TO TURN WHEN THE POWER STEERING ASSIST FAILURE OCCURRED. MY CAR NOW HAS NO POWER STEERING AND IS DIFFICULT TO DRIVE. I TRIED TURNING OFF MY CAR AND RESTARTING IT, BUT THE PROBLEM PERSISTS.
WHEN TURNING ON CAR AT THE FORD DEALERSHIP FOLLOWING REPAIR OF RECALLED AIRBAG THE WARNING LIGHT TO SERVICE ELECTRONIC TRAC SYSTEM. STEERING WHEEL WOULD NOT TURN. SERVICE WRITER CHECKED CODES AND NOTHING CAME UP. I WAS TOLD TO JUST TURN IT OFF AND BACK ON AND THAT WOULD RESET IT. THAT WORKED. IT CONTINUED TO DO THAT ON AND OFF THE NEXT 2 WEEKS. THEN IT WOULD NOT RESET. WE TRIED TO DRIVE IT STOPPING AND STARTING IT TO TRY TO RESET IT. IT SUDDENLY BECAME REALLY DIFFICULT TO STEER AND MY HUSBAND LOST CONTROL AND RAN OVER A CURB ON CITY STREET . LUCKILY NO ONE WAS ON THE CURB OR SIDEWALK .NO INJURIES. FORD SAYS THE ELECTRONIC STEERING IS OUT AND WILL NEED TO BE REPLACED COSTING OVER 18,000$. I HAVE 133,000 MILES ON CAR.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'CHECK POWER STEERING' WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND JIM O'NEAL FORD (516 S. INDIANA AVE, SELLERSBURG, IN) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. *DL
Mileage: 75,000
MY POWER STEERING FAULT LIGHT CUT ON WHEN I STARTED MY CAR , THAN WITH THE CAR RUNNING IN A PARKED POSITION ,IT WENT AWAY . I'M AFRAID TO DRIVE MY CAR KNOWING POWER STEERING MY GO OUT AT ANY TIME .
Mileage: 220,000
POWER STEERING INTERMITTENTLY FAILS WHEN I AM DRIVING. I HAVE NO CONTROL OVER MY CAR WHEN THIS HAPPENS. PASSENGER SIDE AIRBAG HAS ISSUED A RECALL. I LIVE IN WASHINGTON STATE AND NO DEALER HAS THE REPLACEMENT PARTS I'VE BEEN WAITING FOR 2 YEARS!!!
Mileage: 133,200
THE POWER STEERING STOPPED WORKING. FOR ABOUT 1.5 MONTHS WHEN I WOULD TURN ON THE VEHICLE THE DASH WOULD NOTIFY OF A POWER STEERING FAULT AND POWER STEERING WOULD NOT WORK (STEERING WHEEL NEAR IMPOSSIBLE TO MOVE). HOWEVER, IF I TURNED THE CAR OFF AND BACK ON THE FAULT WOULD GO AWAY AND POWER STEERING WOULD RETURN TO NORMAL. UNFORTUNATELY NOW THE POWER STEERING IS PERMANENTLY NOT WORKING AND THE CAR IS NO LONGER SAFE TO DRIVE. STABILITY CONTROL WARNING ALSO CAME ON IMMEDIATELY AFTER. EXTREMELY GLAD POWER STEERING DID NOT GO OUT WHILE I WAS DRIVING, IT WOULD HAVE LIKELY CAUSED ME TO CRASH SINCE STEERING IS SO HARD TO USE WITHOUT POWER STEERING. I DID SOME RESEARCH FORD HAS A RECALL FOR THIS EXACT ISSUE FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010 BUT APPEARS THE 2010 IS AFFECTED BY THE SAME DEFECT.
Mileage: 159,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH AND PULLING INTO THE DRIVEWAY, THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO NELSON FORD FERGUS FALLS (2228 COLLEGE WAY, FERGUS FALLS, MINNESOTA 56537, (218) 998-8878) AND FAILURE CODE: AE5Z3504EERM (STEERING GEAR) WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER STEERING WHEEL REPAIR PROGRAM DUE TO THE VEHICLE'S MILEAGE. THE FAILURE MILEAGE WAS 180,000.
Mileage: 180,000
POWER STEERING FAILURE WHILE DRIVING. ALMOST CRASHED INTO ANOTHER VEHICLE. RECALL THIS NOW. 2010 FORD FUSION SEL 155,000 MILES.
Mileage: 155,000
MY 2010 FORD FUSION'S POWER STEERING WENT OUT AND MADE IT SCARY/VERY DIFFICULT TO DRIVE. I'M GETTING A WARNING OF ELECTRIC POWER STEERING FAULT. I READ FORD HAD PREVIOUSLY RECALLED THE 2011 AND UP, BUT LEFT OUT THE 2010 WHICH WAS HAVING THE SAME PROBLEMS
Mileage: 2
I WAS DRIVING MY 2010 FORD FUSHION IN TRAFFIC WHEN ALL OF A SUDDEN THE STEERING WENT OUT AND IT SHOWED POWER STEERING ASSIST HAD WENT OUT I COULDN'T STEER THE CAR WAS LUCKY I WAS NO BADLY HURT IN THIS CAR I BARELY GOT IT TURN TO GET MYSELF OUT OF TRAFFIC THE VECHILE WAS USELESS AND I WAS GOING THE SPEED LIMIT AT THE TIME I COULD HAVE GOTTEN KILLED IN THIS CAR HAVE TORN LIAMENT IN MY LEFT HAND FROM TRYING TO STEER CAR TO SAFELY GET MYSELF OUT OF TRAFFIC AND I'M A NURSE SO I NEED MY HANDS BOTH OF THEM TO PERFORM MY JOB
Mileage: 134,000
POWER STEERING FAILS AND WARNING MESSAGE APPEARS FOR BOTH POWER STEERING FAILURE AND ADVANCE TRACK FAILURE. PROBLEM IS INTERMITTENT AND OFTEN, BUT NOT ALWAYS, RESOLVES AFTER SHUTTING CAR OFF, WAITING A MINUTE AND RESTARTING. CAR STILL RUNS BUT HAS NOW POWER STEERING AND IS DANGEROUS TO DRIVE.
Mileage: 90,000
POWER ASSIST WARNING, LOSES POWER STEERING
Mileage: 180,000
THE ELECTRIC POWER STEERING GEAR BOX HAS FAILED OVER 3 TIMES FOR MY VEHICLE. AS IN THE LAST 5 MONTHS. I EVEN HAD TO GET NEW PARTS. IT COST ME TOO MUCH MONEY AND I SHOULDN'T HAVE TO BE DISHING OUT $1440 FOR A GEAR BOX PLUS LABOR BECAUSE OF A RECALL THAT COULD HELP BUT YOU GUYS DON'T WANNA DO IT BECAUSE THEN IT WILL COST YOU MORE MONEY. SHOULDN'T HAVE PUT OUT A CAR THAT WAS IN THE GUINEA PIG STAGES WITHOUT A BACK UP. IT'S [XXX]. TWICE I WAS DRIVING WHEN IT FAILED. ONE HIGH WAY AND THE OTHER DRIVING DOWN A CITY STREET GOING 25. AND THE OTHER I JUST TURNED MY CAR ON AND IT FAILED. THEN IT SAT IN THE GARAGE FOR 4 MONTHS BEFORE IT COULD GET FIXED BECAUSE THE PART KEPT FAILING. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mileage: 120,000
CAR IN PARKING LOT. STARED CAR AS NORMAL. STEERING WHEEL LOCKED UP AND WOULD NOT MOVE. TURNED VEHICLE OFF AND RESTARTED. STEERING NOW NORMAL. CAR WAS NOT IN MOTION AT THE TIME. TOOK TO FORD DEALER (MEYERS FORD, ELKTON) THEY SAY IT NEEDS A RACK AND PINION ASSEMBLY. SEEMS LIKE STEERING WHEEL LOCK DID NOT DISENGAGE. TECH AT FORD DEALER SAID THIS WAS THE 2ND CAR THIS WEEK WITH THE SAME PROBLEM.
Mileage: 160,940
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING STOPPED WORKING AND THE CAR BECAME DIFFICULT TO MANEUVER. THE INFORMATION DISPLAY SAID POWER STEERING ASSIST FAULT. AS I TURNED TO GET OUT OF TRAFFIC A SECOND MESSAGE SAID SERVICE ADVANCETRAC.
Mileage: 134,000
MY FRONT DRIVER SIDE TIRE WAS FLAT AFTER WORK. I DROVE IT DOWN THE STREET TO THE GAS STATION TO USE THE AIR PUMP. ON MY WAY THERE, I STARTED GETTING THE 'SERVICE POWER STEERING NOW' AND A ADVANTRAC LIGHT CAME ON AS WELL. I STILL HAD SOME CONTROL SO I PULLED INTO THE GAS STATION AND AIRED UP THE TIRE. HOWEVER, THE SYSTEM NEVER RESET AFTERWARDS. AT THIS POINT, I HAD NO STEERING CONTROL WHATSOEVER. I RESTARTED IT, DISCONNECTED THE BATTERY, CHECKED FUSES, ETC. NOTHING RESTORED THE STEERING TO THE CAR, AND NOW THE CAR IS UNSAFE TO DRIVE.
Mileage: 191,700
THE POWER-ASSISTED STEERING FAIL WHILE DRIVING MAKING THE VEHICLES HARDER TO CONTROL AND ALMOST CRASH
Mileage: 92,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 60-65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE "ADVANCETRAC SERVICE POWER STEERING NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,005.
Mileage: 128,005
POWER STEERING ASSIST FAULT - CAR BECAME ALMOST IMPOSSIBLE TO STEER. THIS ISSUE HAS BEEN RECALLED BY NHTSA FOR MODEL YEARS 2011 THRU 2013, BUT NOT FOR 2010. THIS IS DESPITE THE FACT THAT THERE HAVE BEEN THOUSANDS OF CASES OF THE SAME ISSUE WITH 2010 AND THAT THIS ISSUE IS A SIGNIFICANT SAFETY RISK. THERE NEEDS TO BE A RECALL ON 2010 MODELS ASAP!
Mileage: 179,000
I WAS DRIVING MY CAR LIKE NORMAL, AND I LOST ALL STEERING POWER. IT FELT KINDA LIKE MY CAR HAD CUT OFF, BECAUSE OF THE STIFFNESS OF THE STEERING. I WAS PULLING OUT OF A PARKING LOT, ONTO A MAIN STREET WHEN IT HAPPENED. I ALMOST CRASHED INTO PARKED CARS ON THE RIGHT SIDE OF THE STREET (I WAS TURNING LEFT). THE CAR "DINGED" 3 TIMES AND I NOTICED THE CAR SAYS "POWER STEERING ASSIST FAULT & SERVICE ADVANCE TRAC".
Mileage: 129,325
WITHOUT NOTICE POWER STEERING FAIL TO PERFORM WHILE DRIVING, IN TWO OCCASIONS I WAS VERY CLOSE TO END IN AN ACCIDENT, GOOD DRIVING SKILL AVOID THIS ACCIDENTS. FORD MADE A RECALL FOR THE 2011 VEHICLE AND NOT FOR THE 2010 WHEN IS EXACTLY THE SAME MECHANICAL PARTS IN BOTH AND THE 2010 PRETTY MUCH HAS AS MANY OR MORE COMPLAINS THAN OWNER OF 2011 AND 2012. IN THE LONG RUN THIS FACTORY DEFECT WILL CLAIM SOME HUMAN LIFE AND FORD WILL HAVE ANOTHER DEAD OVER THEIR SHOULDER. IN ONE CASE THE VEHICLE WAS IN MOTION, IN THE SECOND CASE IT HAPPEN AS SOON I START DRIVING IN MY WAY HOME. IT'S A COMMON MANUFACTURE PROBLEM, FORD KNOWS AS WELL THAN THE GOVERNMENT BUT I'M SURE NOTHING WILL HAPPEN TILL SOMEONE DIE DUE TO THIS PROBLEM. I HAVE CONTACTED THE FORD COMPANY AND THE LOCAL DEALER WITH ABSOLUTELY NO POSITIVE RESULT. SHAME ON FORD AND THE GOVERNMENT. I'M A DISABLE PERSON UNDER PERMANENT DISABILITY AND DRIVE THIS CAR IS PRETTY MUCH AN IMPOSSIBLE UNDER THIS MANUFACTURE MAL FUNCTION RECOGNIZE PROBLEM.
Mileage: 1
WHILE DRIVING 35 MPH THE VEHICLE LOST POWER STEERING AND DISPLAYED POWER STEERING ASSIST FAULT WARNING MESSAGE. VEHICLE BECAME VERY HARD TO MANEUVER. POWER STEERING HAS NOT RETURNED TO VEHICLE MAKING IT EXTREMELY HARD TO DRIVE AND PRACTICALLY UNSAFE.
Mileage: 125,224
POWER STEERING FAULT INDICATOR CAME ON AND THE STEERING WAS INOPERATIVE. SHUT THE CAR OFF, RESTARTED AND THE PROBLEM CLEARED.
Mileage: 48,600
WHILE IN MOTION POWER STEERING MESSAGE APPEAR ON DASHBOARD, AND STEERING HAS HARD. TOOK CAR TO DEALER AND THEY STATED THAT I NEEDED TO REPLACE THE STEERING AND PINION. BUT WHEN I GOT THE CAR BACK FROM THE DEALER AND STEERING WAS WORKING. ISSUE CAME BACK A WEEK LATER AND I TOOK THE CAR TO A LOCAL MECHANIC THAT STATED THAT THE DEALER PROBABLY RESET THE CODES OR COMPUTER. HE CHECK THE STEERING AND CABLING AND FOUND NO ISSUE. HE RESET THE COMPUTER CODE AND THE ISSUE WENT AWAY. TWO WEEKS LATER AFTER MY TIRE BECAME LOW THE SAME ISSUE HAPPEN. IT SEEMS THAT THE STEERING KEEPS ERRORING OUT OR GETTING SOME TYPE OF MESSAGE CAUSING IT TO SHUTDOWN UNTIL THE CODE IS RESET.
I WOULD TURN THE CAR ON AND ON MY DASH IT WOULD SAY POWER STEERING SENSOR FAULT. PLUS IT WOULD BE HARD TO STEER WHEN DRIVING SOMETIMES. THEN AT TIMES WHEN I WOULD TURN OFF THE CAR IT WOULD BE NORMAL DRIVING. FOR ABOUT THE LAST WEEK AND HALF IT WOULD THEN THROW ANOTHER CODE. SERVICE ADVANCE TRACTION CONTROL. I TOOK MY VEHICLE TO A GARAGE CALLED AAMCO. 2006 WYOMING AVE IN WYOMING PA. 18644 SPOKE TO A TECHNICIAN NAMED [XXX]. DIDN'T CAUSE PHYSICAL DAMAGE TO THE VEHICLE AND DON'T UNDERSTAND WHY THE 2010 WASN'T ON THE RECALL LIST. IM ONLY AVAILABLE AFTER 4PM M-F. MY MOM CAN HELP YOU IF I'M AT WORK. HER NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 101,750
PURCHASED THIS VEHICLE USED FROM A LOCAL AUTHORIZED DEALER. THE DAY AFTER I GOT IT HOME (APRIL 22, 2019) I RECEIVED A DASH WARNING OF "POWER STEERING ASSIST FAULT" UPON STARTING. THE STEERING WAS STIFF, AS IS TYPICAL WITH A LOSS OF POWER STEERING, BUT THE WARNING WENT AWAY UPON RESTART. THIS HAPPENED APPROXIMATELY ONCE A MONTH UNTIL OCTOBER 25, 2019, WHEN I RECEIVED THE WARNING WHILE DRIVING AND EXPERIENCED A DANGEROUS LOSS OF POWER STEERING. I MANAGED TO LIMP MY CAR HOME SAFELY. THE WARNING HAS SINCE NOT GONE AWAY AND THE VEHICLE IS PRETTY MUCH RENDERED USELESS IN TERMS OF DRIVING IT SAFELY. I KNOW THAT OTHER FORD FUSIONS IN VARYING YEARS HAVE BEEN RECALLED FOR THIS SAME ISSUE. THIS YEAR NEEDS TO BE INVESTIGATED AGAIN. THERE ARE COUNTLESS SIMILAR COMPLAINTS RELATING TO 2010 FUSIONS ONLINE, ALL YOU HAVE TO DO IS LOOK FOR THEM.
Mileage: 68,500
YESTERDAY I STARTED MY CAR AND MY TRACTION CONTROL LIGHT CAME ON AND MY STEERING WAS FINE THEN I WAS DRIVING DOWN THE ROAD AND MY STEERING BECAME HARDER TO CONTROL. I PARKED AT A FRIENDS HOUSE FOR THE NIGHT AND WHEN I WENT TO DRIVE MY CAR AGAIN THE NEXT DAY I COULD BARELY STEER AND MY CAR BEGAN TO GRIND AND MAKE A LOUD SCREECHING NOISE. I THEN WENT TO THE STORE AND BOUGHT POWER STEERING FLUID JUST TO FIND OUT MY SYSTEM IS ELECTRIC. SO NOW I HAVE BARELY ANY STEERING.... AND MY HOUSE AND COLLEGE IS 1 1/2 HOURS FROM EACH OTHER. AND BEING A COLLEGE STUDENT I DON'T HAVE THE MONEY TO REPLACE THE PART THAT'S BROKEN.
Mileage: 145,533
THE POWER STEERING ASSIST FAULT CODE CAME ON. THE CAR WAS SITTING IN THE DRIVEWAY WHEN THIS HAPPENED
Mileage: 151,800
VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERING WHILE IN MOTION DRIVING AT APPROXIMATELY 30 MPH. ONCE STOPPED, THE POWER STEERING RESUMED FUNCTIONING FOR A SHORT TIME. WHEN THE VEHICLE WAS NEXT STARTED, THE STEERING WHEEL WAS SEIZED AND WOULD NOT TURN AT ALL. VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Mileage: 69,000
ADVANCE TRAC LIGHT AND POWER STEERING LIGHT CAME ON THIS MORNING DONT KNOW WHY CAR DOESN'T TAKE POWER STEERING FLUID THIS IS THE FIRST TIME THIS HAS HAPPENED SINCE 2015 WHEN I FIRST PURCHASED IT.
WELL I GET OUT THIS MORNING TO TAKE MY KIDS TO SCHOOL WHEN I CRANK THE CAR AND WE START RIDING THE SERVICE ADVANCETRAC LIGHT CAME ON IN BLANK THEN THE SERVICE POWER STEERING LIGHT CAME ON. SO AFTER I DROP THEM OFF I WAS ON MY WAY HOME THE LIGHT CONTINUE TO BLINK AS I PULLED UP IN MY DRIVEWAY THE STEERING WHEEL START TO GET HARD TO STEER SO I'LL PARK GOT OUT WELL SO I'LL PART POP THE HOOD GOT OUT AND CHECK FOR POWER STEERING ON TO REALIZE THAT IS NOT ONE BECAUSE IT'S ELECTRIC. SO WHEN I LOOK ONLINE TO MY SURPRISE EVERYBODY WITH A FORD FUSION IS HAVING THE SAME AS A PROBLEM DIFFERENT YEAR DIFFERENT ENGINE SIZE BUT SAME PROBLEM NO ONE SEEMS TO HAVE A SOLUTION BECAUSE IT'S MANY THINGS THAT CAN CAUSE THE PROBLEM IS VERY STRESSFUL I THINK Y'ALL SHOULD HAVE THAT ON RECALL TO HELP BETTER ASSIST PEOPLE WITH THE PROBLEMS. UNFORTUNATELY I HATE THE FACT THAT MY MY WARRANTY IS UP AS FATHER WITH A FAMILY OF FIVE DON'T HAVE THE MONEY TO AFFORD TO PAY FOR TO GET IT FIXED.
Mileage: 163,783
POWER STEERING ASSIST FAULT GOES ON SEVERAL TIMES A WEEK AND IS ACCOMPANIED BY A LOSS OF POWER STEERING. IN FACT, MY STEERING TIGHTENS UP SO MUCH THAT I DON'T THINK I COULD DRIVE THE CAR. SO FAR, THIS HAS ONLY HAPPENED WHEN I FIRST START THE CAR. THE STEERING RETURNS TO NORMAL IF I TURN THE CAR OFF, MOVE THE STEERING WHEEL FROM SIDE TO SIDE SHARPLY AND THEN TURN THE CAR ON AGAIN. ONCE I WAS ABLE TO GET THE POWER STEERING TO WORK WHILE THE CAR WAS STILL RUNNING BY JUST ABRUPTLY TURNING THE STEERING WHEEL TO ONE SIDE. I SAW THAT SOME HAVE HAD THIS HAPPEN ON THE FREEWAY. THIS HAS NEVER HAPPENED TO ME, BUT I CANNOT IMAGINE WHAT I WOULD DO IF IT DID. I HAVE A PICTURE OF THE ERROR MESSAGE ON MY CELL PHONE THAT I TOOK ON OCTOBER 6, 2019. MY CAR HAD 129,839 MILES ON IT AT THE TIME. RESEARCH TELLS ME THAT THIS REPAIR WILL COST $1440 OR SO, WHICH IS COMPLETELY UNAFFORDABLE FOR ME. WHY IS THIS NOT RECALLED WHEN IT SEEMS TO BE HAPPENING SO OFTEN? MY FRIENDS DO NOT FEEL SAFE DRIVING WITH MY ANYMORE AND REFUSE TO RIDE WITH ME. I LOVED THIS VEHICLE, BUT I AM BEGINNING TO RUE THE DAY THAT I PURCHASED IT. I JUST PUT IN $445.00 REPAIRING SOME OXYGEN ISSUE, THE DRIVER'S SIDE BLINKER, AND THE WINDSHIELD WIPER FLUID LINES. I WAS GIVEN AN ESTIMATE OF $499.00 TO REPLACE MY FRONT PASSENGER HEAD LIGHT UNIT BECAUSE IT GETS CONDENSATION IN IT AND THEY CAN'T JUST REPLACE A SEAL. HOWEVER, NONE OF THESE IS THE SAFETY ISSUE THAT I FEEL THE POWER STEERING GOING OUT WOULD BE. I FEEL FORD SHOULD DEFINITELY BE RESPONSIBLE FOR REPLACING/REPAIRING THIS AS SO MANY HAVE COMPLAINED AND THE LEVEL OF SAFETY COULD BE COMPARED TO THE AIR BAG RECALL. I HAD TO PICK ONE DATE BELOW AS TO WHEN IT HAPPENED SO I PUT THE DATE I TOOK THE PICTURE. IT HAS BEEN GOING ON FOR A COUPLE OF MONTHS, THOUGH.
Mileage: 129,839
POWER STEERING WENT OUT WHILE DRIVING (CITY STREETS, WHILE TURNING). PUT THE CAR IN PARK AND TURNED OFF VEHICLE. THIS HAPPENED AND WORKED A TOTAL OF 3 TIMES IN THE SPAN OF 3 WEEKS. NOW, COMPLETE FAILURE AND NONE OF THIS WORKS. NO FLUID LOSS EXPERIENCED. NO WHINING OR GRINDING NOISES EXPERIENCED. POWER STEERING ASSIST FAULT IN DASH READOUT.
Mileage: 157,447
THERE IS AN ACTIVE RECALL 9/7/2010-2/28/2012 MANUFACTURED FORD FUSIONS. WHICH IS FOR SUDDEN LOSS OF POWER STEERING. MY CAR WAS PARKED AND WHEN STARTING VEHICLE THE 'POWER STEERING ASSIST' MESSAGE CAME ON, I ATTEMPTED TO TURN VEHICLE OFF AND RESTART WITH NO CHANGE. VEHICLE HAS ABSOLUTELY NO POWER STEERING, CAN'T STEER, THERE IS NO FUNCTIONALITY OF ANY POWER WHATSOEVER. DUE TO THE FACT MY CAR'S MANUFACTURING DATE IS 3/2010 IT DOESN'T FALL INTO THE RECALL PARAMETERS, BUT HOWEVER IT IS EXHIBITING THE SAME EXACT ISSUES NOTATED IN THAT RECALL.
Mileage: 142,000
THIS IS A FOLLOW-UP FOR COMPLAINT NHTSA ID NUMBER: 11268899. AT THIS POINT THE POWER STEERING ISSUE IS CONSTANT. RESTARTING THE CAR DOESN'T MAKE THE ISSUE GO AWAY. THE CAR IS NOW NOT SAFE TO DRIVE.
Mileage: 73,000
WHILE DRIVING AT LOW SPEED A CHIME WENT OFF AND I LOST THE POWER STEERING. THE CONTROL PANEL SAID POWER STEERING ASSIST. I WAS ABLE TO SAFETY PULL OVER AND GET HOME. IT HAPPENS OFF AND ON AND WHEN I TOOK IN FOR SERVICE NOTHING COULD BE FOUND. I AM TERRIFIED TO DRIVE THIS CAR
Mileage: 86,000
POWER STEERING ASSIST FAILURE WHILE DRIVING. COMPLETE LOSS OF STEERING WITHIN SECONDS OF WARNING ON DASHBOARD. EXTREMELY LUCKY TO HAVE NOT CAUSED A SERIOUS ACCIDENT OR DEATH. VEHICLE WAS DRIVEN INTO A PARKING LOT WITH EXTREME DIFFICULTY AND TOWED TO A FORD DEALERSHIP FOR REPAIRS. VERIFIED AS INTERNAL RACK FAILURE. ENTIRE UNIT WAS REPLACED. AFTER RESEARCH SHOWING THOUSANDS OF FAILURES FOR THIS PART THIS SHOULD BE SAFETY RECALL BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED.
Mileage: 125,700
POWER STEERING ASSIST FAULT. THIS HAS OCCURRED 3 TIMES. THE WARNING SHOWED WHEN I STARTED THE CAR. THE CAR WAS THANKFULLY NOT IN MOTION. THE FIRST TIME APPROXIMATELY 4 MONTHS AGO I CLEANED OFF THE BATTERY CABLE PER A GOOGLE SEARCH AND THE POWER STEERING WAS OK THE NEXT TIME I STARTED THE CAR. CLEANING THE CABLES WAS PROBABLY NOT REALLY A FIX - JUST A COINCIDENCE. A MONTH AND A HALF AGO IT HAPPENED AGAIN. I STARTED THE CAR AND GOT THE WARNING AND NO POWER STEERING. I TRIED AGAIN A FEW HOURS LATER AND EVERYTHING WAS OK. I CALLED THE DEALERSHIP AND WAS TOLD UNLESS THE WARNING LIGHT WAS ON THERE WAS NOTHING THEY COULD DO TO DIAGNOSE THE PROBLEM. THE MOST RECENT INCIDENT HAPPENED A WEEK AND A HALF AGO. THIS TIME THE WARNING CAME ON AND REMAINED ON. THE CAR HAS BEEN TOWED TO THE DEALERSHIP BUT I DO NOT HAVE AN ESTIMATE FOR REPAIR AT THIS TIME. MY 2010 FORD FUSION ONLY HAS 37,000 MILES ON IT.
Mileage: 37,000
UPON STARTING MY CAR, I'M GETTING A POWER STEERING ASSIST FAULT MESSAGE AND CANNOT TURN THE WHEEL. ONCE I RESTART MY CAR, THE MESSAGE GOES AWAY AND I'M ABLE TO STEER. I'M AFRAID IT COULD REOCCUR WHEN DRIVING OR NEVER GO AWAY AFTER A RESTART.
Mileage: 85,000
2010 FORD FUSION ELECTRIC STARING WENT OUT WHILE DRIVING ON FREEWAY. THEY RECALLED 2011 TO 2014 THE FIRST YEAR I CAME OUT WAS 2010. FORD IS NOT HELPING WITH THIS ISSUE.
Mileage: 132,000
OVER THE PAST YEAR THE POWER STEERING HAS STOPPED WORKING SEVERAL TIMES, BUT NEVER WHILE IN MOTION. ALWAYS WHEN THE CAR IS FIRST STARTED. SHUTTING THE CAR OFF AND RESTARTING HAS SOLVED THE PROBLEM. THIS PAST WEEK, HOWEVER, IT WENT OUT AND HAS NOT COME BACK ON.
Mileage: 160,000
I WAS DRIVING ON A ROAD AT 50 MPH AND WHEN I SLOWED DOWN TO TURN ONTO A SIDE STREET THE STEERING WAS NOT WORKING. I WAS ABLE TO PULL INTO A FAMILY MEMBERS DRIVE WAY AND THAT IS AS FAR AS I HAD GOTTEN. I HAD TO HAVE THE VEHICLE TOED 45 MILES BACK TO MY HOUSE TO GET IT SERVICED. THIS HAPPENED ON A SATURDAY WHILE I WAS VISITING FAMILY. THERE WAS MY WIFE,GRANDDAUGHTER AND MYSELF IN THE VEHICLE AT THE TIME THE POWER STEERING WENT OUT. I HAD TO HAVE IT REPAIRED BECAUSE THE RECALL FOR THIS ISSUE IS NOT ON MY SPECIFIC VEHICLE. THERE ARE RECALLS OUT FOR THE SAME PROBLEM BUT THE DEALER SAID THIS IS VEHICLE SPECIFIC RECALLS. I DO NOT UNDER STAND WHY THIS ISSUE IS ONLY RELATED TO SPECIFIC VEHICLE WHEN THE SAME ISSUE SHOWS UP IN THE SAME CAR AS THE RECALLED CARS? I HAVE UPLOADED THE RECEIPT FOR THE REPAIR.
Mileage: 98,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 50 MPH, THE ADVANCETRAC, POWER STEERING, AND ABS WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ROWE FORD AUBURN (LOCATED AT 699 CENTER ST, AUBURN, ME 04210, (207) 784-2321) WAS CALLED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Mileage: 160,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER ASSIST AND ADVANCETRAC WARNING INDICATORS ILLUMINATED AFTER THE VEHICLE WAS STARTED IN HIS DRIVEWAY. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: CAS24283885. EAGLE RIVER FORD (1050 E WALL ST, EAGLE RIVER, WI 54521, (715) 479-4401) DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WITHIN THE STEERING RACK NEEDED TO BE REPLACED. THE CONTACT WAS WAITING TO HEAR BACK FROM THE MANUFACTURER AND WAS INFORMED TO WORK OUT AN ARRANGEMENT WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS GETTING A SECOND OPINION FROM AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 147,272.
Mileage: 147,272
YESTERDAY WHEN COMING HOME FROM PICKING UP MY GRANDDAUGHTER I WAS TURNING INTO MY NEIGHBORHOOD AND THE STEERING SEEMED TO LOCK UP. I LIVE NEAR THE WATER AND THERE'S WATER ON BOTH SIDES OF THE ROAD TURNING ONTO MY STREET. I HAD TO SLAM ON MY BRAKES TO KEEP FROM GOING INTO THE WATER. I CALLED FORD AND THEY SAID THAT THERE'S NO RECALL OR WARRANTY COVERAGE ON THE POWER STEERING. MY REPAIR ESTIMATE IS $2200 AND I DON'T HAVE THE MONEY TO PAY FOR IT. I'VE ALMOST GOT THIS CAR PAID OFF AND NOW THIS. WE ARE ALL SCARED FOR MY GRANDDAUGHTER TO RIDE IN MY CAR NOW AND THERE'S NOTHING I CAN DO BUT DRIVE IT LIKE IT IS. IS THERE ANY HOPE FOR HELP? I'M TERRIFIED TO DRIVE IT, BUT I HAVE TO GO TO WORK.
Mileage: 130,000
POWER STEERING FAULT WHILE DRIVING 25 MPH WITH KIDS IN THE CAR
Mileage: 90,000
UPON STARTING 2010 FORD FUSION, THE "STEERING DEFAULT ASSIST" LIGHT COMES ON AND THERE IS NO POWER. THIS HAS HAPPENED NUMEROUS TIMES, ONCE WHILE IN HEAVY TRAFFIC WHILE I HAS PASSENGERS AND WAS TRYING TO MAKE A TURN. IT WAS A STRUGGLE TO CONTROL THIS VEHICLE AND MAINTAIN CONTROL. I HAD TO FIND A SPOT TO STOP TO TURN ENGINE OFF AND ON AGAIN TO REGAIN CONTROL OF THE VEHICLE. MY GRANDDAUGHTER WAS DRIVING THIS MORNING (9/27/209) AND ALMOST LOST CONTROL TAKING DAUGHTER TO BUS STOP. PREVIOUSLY I HAD TAKEN CAR TO DUNCAN FORD DEALER AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE THERE WAS NO RECALL??? BESIDES THIS INCIDENT (WHICH IS SCARY IN ITSELF), IT HAS HAPPENED MANY TIMES WHEN STARTING CAR IN DRIVEWAY, HAVE TO TURN IGNITION OFF AND ON TO CLEAR WARNING AND REGAIN POWER STEERING. ALSO, HAPPENED ABOUT A YEAR AGO WHEN I HAD PASSENGERS IN THE CAR AND WAS MAKING A LEFT TURN IN HEAVY TRAFFIC AND FOUGHT FOR CONTROL OF VEHICLE. I HAD TO FIND A PLACE TO STOP AND RESTART CAR TO REGAIN CONTROL OF STEERING!! NOT ACCEPTABLE. PLEASE RECALL THIS VEHICLE. I CAN'T AFFORD THE $1800 TO FIX PROBLEM, NOR SHOULD I HAVE TO PAY FOR YOUR DEFECT.
Mileage: 90,000
POWER STEERING ASSIST FAULT LIGHT APPEARED. CAR EXPERIENCED LOSS OF POWER STEERING WHILE DRIVING MAKING IT VERY DIFFICULT TO STEER. MY 16 YEAR OLD DAUGHTER WAS DRIVING HERSELF AND HER YOUNGER BROTHER TO SCHOOL ON A CITY STREET.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED, WHICH CAUSED THE CONTACT TO SLAM ON THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO YORK'S OF HOULTON (315 NORTH ST, HOULTON, ME 04730, (207) 532-6534) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED ALONG WITH THE AIR BAGS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.
Mileage: 60,000
STARTED THE VEHICLE AND RECEIVED "POWER STEERING FAULT". THERE IS NO POWER STEERING NOW THIS WAS PART OF A RECALL BUT MY VIN WAS NOT PART OF THE RECALL, WHY IS THIS?
Mileage: 118,000
POWER STEERING WENT OUT WHILE DRIVING 3 MONTHS AGO, HAD IT REPLACED AT A HEFTY PRICE. THIS MORNING AS I'M DRIVING KIDS TO SCHOOL THE POWER STEERING GOES OUT AGAIN!!! NOW MY CAR IS STUCK BY THE ROAD IN FRONT OF MY HOUSE BC I CAN'T TURN THE WHEEL TO GET INTO THE DRIVEWAY. THIS IS BEYOND RIDICULOUS! WISH I HAD KNOWN WHAT A POS CAR THIS WAS BEFORE I BOUGHT IT.
Mileage: 180,000
WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 75 MPH THE CAR'S POWER STEERING QUIT WORKING MAKING IT NEARLY IMPOSSIBLE TO CONTROL THE CAR. IT WAS A NEAR MISS AVOIDING A COLLUSION WITH ANOTHER VEHICLE. CARS WARNING SYSTEM SAYS POWER STEERING ASSIST FAULT.
Mileage: 230,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AND THE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE CONTACT CALLED CHAMPION FORD LINCOLN (706 US-74 BUS, ROCKINGHAM, NC 28379, (866) 676-6023) AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 283,000.
Mileage: 283,000
POWER STEERING HAS GONE OUT. I SAW THAT THERE ARE OVER 900 OTHER REPORTS OF THE SAME PROBLEM WITH THE SAME CAR. I'M HOPING THIS WAS REVEALED AND THAT FOR DINNER HAS TO FIX IT FOR ME
Mileage: 172,282
TAKATA RECALL IS THE POWER STEERING IS NOT WORKING .
Mileage: 127,000
I WAS DRIVING DOWN THE HIGHWAY ON THE INTERSTATE AT A SPEED LIMIT OF 60MPH IN MOTION ON MY WAY HOME AND IT STARTED GETTING HARD TO TURN MY STEERING WHEEL WHICH MADE IT HARD FOR ME TO MAKE A LEFT OR RIGHT TURN WHEN I WAS EXITING THE EXIT. THE SERVICE POWER STEERING POPPED UP ON MY DASHBOARD AND ADVANCE TRAC. SO THEN IT ENDED UP CHANGING TO SAY SERVICE POWER STEERING NOW WHICH IT MADE IT VERY HARD AND DIFFICULT TO EVEN BE ABLE TO DRIVE MY CAR PERIOD. I GOT A ESTIMATED OF $1811.94 FOR MY CAR TO BE REPAIRED AT WYNNE FORD AT 1020 W. MERCURY BLVD HAMPTON VA 23666 AND FOR ME TO GET A ESTIMATE OF THAT PRICE I CAN'T AFFORD TO PAY THAT IT'S LIKE BUYING A USED CAR AT THAT PRICE. I JUST FIND IT HARD TO BELIEVE THAT IT'S A RECALL ON A 2011-2012 FORD FUSION BUT NOT A 2010 WHEN THE SAME EXACT DEFECT IS GOING ON WITH THAT SAME CARJIS A DIFFERENT YEAR. WHICH BASICALLY I WOULD BE PAYING TO GET A ELECTRICAL POWER STEERING RACK AND PINION IN ORDER FOR MY CAR TO BE ABLE TO DRIVE AND FUNCTION CORRECTLY.
Mileage: 162,542
A FEW MONTHS AGO I WAS DRIVING ON A MAJOR STREET IN AUSTIN, & TURNING INTO A STORE PARKING LOT & MY POWER STEERING FAILED! STEERING WHEEL TOTALLY LOCKED UP ON ME! VERY SCARY-ALMOST HIT 2 ONCOMING CARS! POWER STEERING ASSIST FAULT LIGHT WAS ON & MINUTES LATER ANOTHER WARNING ABOUT ADVANCE TRAC FAULT. TURNING STEERING WHEEL IS NEARLY IMPOSSIBLE FOR ME.(I'M 5'3" 130 LBS & NOT A BODY BUILDER!). I MANAGED TO DRIVE IT 3 BLOCKS TO A MECHANIC. THEY CHARGED ME $100 FOR ESTIMATE OF $2400 TO REPAIR!! I DO NOT HAVE THAT KIND OF MONEY!! IS THERE A CLASS ACTION LAWSUIT I CAN JOIN OR SOMETHING ELSE TO VOICE MY COMPLAINT? ALSO I AM ONLY 10 MINS FROM MY WORK SO IT'S POSSIBLE I COULD DRIVE IT JUST TO GET TO MY JOB BUT THE INSPECTION HAS EXPIRED! DOES ANYONE KNOW IF THEY WILL PASS INSPECTION WITHOUT POWER STEERING? I'VE HEARD DIFFERENT STORIES! THANK YOU! FRUSTRATED! CHERYL
Mileage: 142,200
2010 FORD FUSION - POWER STEERING THE POWER STEERING FAILED AS I WAS COMING OFF THE INTERSTATE IN THE MIDDLE OF A HARD RIGHT TURN/CIRCLE. IT BECAME IMPOSSIBLE TO FULLY CONTROL THE STEERING AND COMPLETING THE RIGHT TURN. I ALMOST RAN OFF THE ROAD/EMBANKMENT WHEN THIS HAPPENED. I CAN'T FIND ANY INFORMATION ON A RECALL?
Mileage: 106,000
STEERING WANDERS WHILE DRIVING UNCONTROLLABLE AT TIMES .EPAS PLUS MAKES RUBBING NOISE WHEN TURNING
Mileage: 140,000
ELECTRIC STEERING GOES OUT AND THE CAR BECOMES EXTREMELY HARD TO STEER. WARNING LIGHT COMES ON. STOPPING AND LETTING IT RESET WORKS SOMETIME. THE CAR IS DANGEROUS TO DRIVE. AN INEXPERIENCED DRIVE COULD HAVE A CATASTROPHIC WRECK BECAUSE OF THIS MANUFACTURER PROBLEM. IT SEEMS EVERYONE KNOWS ABOUT THIS MALFUNCTION ( FORD TECHNICIANS RECOMMEND I FILE THIS COMPLAINT ) BUT I RECIEVED NO HELP FROM FORD .
Mileage: 126,000
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING FAILED COMPLETELY..COULD NOT STEER THE CAR...MESSAGE SAID "POWER STEERING ASSIST FAULT". FORTUNATELY WE WERE ON A CITY STREET AND NOT ON RT.9 ..THE VERY BUSY HIGHWAY WE USUALLY TRAVEL ON. AFTER A FEW MINUTES I SHUT THE CAR OFF..WAITED A MINUTE AND STARTED IT AGAIN..IT WAS OK TO DRIVE BUT ONLY ABOUT A MILE AND IT HAPPENED AGAIN..WE WERE ABOUT 6 MILES FROM HOME...THIS HAPPENED TWO MORE TIMES BEFORE WE ACTUALLY GOT HOME! IT WAS A VERY SCARY EXPERIENCE AS THE POWER STEERING FAILED AS I WAS DRIVING AND I WAS ON A CURVE ON A BUSY STREET...WE SAT THERE WITH THE FLASHERS ON HOPING THAT NO ONE WOULD RUN INTO US! CAR IS NOW BEING TOWED TO FORD GARAGE FOR REPAIR...AND FROM WHAT WE WERE TOLD COULD BE VERY COSTLY. WE'VE BEEN INFORMED THAT FORD HAS RECALLED MANY CARS FOR THIS SAME PROBLEM BUT NOT THE 2010 FUSION WHICH MANY HAVE HAD THIS PROBLEM WITH! I FIND IT ABSOLUTELY AMAZING THAT FORD HAS BEEN AWARE OF THIS PROBLEM AND DID NOT RECALL THE 2010 FUSION. DRIVING A CAR THAT SUDDENLY LOSES IT'S STEERING IS DEFINITELY LIFE THREATENING...NO BETTER REASON THAN THAT FOR FORD TO RECALL AND REPAIR THIS ONGOING PROBLEM WITH THE 2010 FUSIONS!!
Mileage: 85,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING AND "POWER STEERING DEFAULT" APPEARED. WHEN THE CONTACT SHIFTED INTO NEUTRAL, POWERED OFF THE ENGINE, AND RESTARTED THE ENGINE, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. EACH TIME, THE CONTACT HAD TO POWER OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI TEMPE (8050 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 505-4247) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.
Mileage: 78,600
DRIVING VEHICLE AT ABOUT 25 MPH WHEN AN ALERT CAME UP TO CHECK STABILITY CONTROL AND POWER STEERING. POWER STEERING WAS SLIGHTLY TOUGHER BUT NOT HARD. DROVE FOR ANOTHER 20 MILES TO DESTINATION AND IT WAS FINE. A FEW HOURS LATER WHEN THE CAR WAS RESTARTED THE POWER STEERING WAS COMPLETELY GONE AND ALERT SAID TO CHECK POWER STEERING NOW
Mileage: 114,000
THE POWER STEERING STOPPED WORKING & ALMOST CAUSED THE DRIVER TO HAVE AN ACCIDENT. VEHICLE WAS MOVING IN A PARKING LOT. UPON TURNING INTO A PARKING SPACE THE VEHICLE STEERING FAILED & ALMOST HIT THE CAR NEXT TO IT. A MECHANIC RAN DIAGNOSTIC & DETERMINED THE ELECTRONIC EPAS TORQUE SENSOR HAD FAILED.
Mileage: 111,000
I HAD A FLAT TIRE WHAIL THE TIRE WAS GOING FLAT THE POWER STEERING WENT OUT AND IT SEEMS TO BE A BIG PROBLEM WITH THESE CARS THE CAR WAS IN MOTION WHEN THE POWER STEERING WENT OUT I WAS ON A SIDE STREET
Mileage: 166,000
DRIVING ON THE FREEWAY AND THE POWER STEERING STOPS ALMOST CAUSED AN ACCIDENT. I PULL OVER TURN THE CAR OFF AND RESTART IT AND IT WORKS FINE FOR ABOUT 2 MINUTES AND THEN IT STOPS WORKING AGAIN. IT SAYS 'POWER STEERING ASSIST FAULT '. I LOOKED IT UP AND OVER 263,000 MODELS HAVE BEEN REPORTED AND OVER 2,200 COMPLAINTS. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS INTO A ACCIDENT AND GETS SERIOUSLY HURT.
Mileage: 135,000
WARNING LIGHT APPEARED 3 DAYS AGO TO SERVICE POWER STEERING. WITHIN A COUPLE OF HOURS THE POWER STEERING QUIT WORKING - ALMOST COULD NOT GET IT PARKED IN MY DRIVEWAY.DEALER BROUGHT OUT COMPUTER GOT THE STEERING UNLOCKED, SAID TO ADD SOME TRANSMISSION FLUID WHICH WE DID. THAT WAS 2 DAYS AGO, THE STEERING STARTED ACTING UP AGAIN AND BY THE TIME WE GOT HOME, IT WAS LOCKED UP AGAIN. GOT SOME TRANSMISSION FLUID BUT WAS UNABLE TO UNLOCK THE STEERING. IT DID LOOK LIKE SOME FLUID HAD BEEN LEAKING ON THE PAVEMENT. BUT THIS IS A TREMENDOUS SAFETY HAZARD - THERE WAS NO WARNING BETWEEN THE MESSAGE SAYING TO SERVICE IT AND WITHIN MINUTES THE POWER STEERING LOCKED UP AND IT TOOK A LOT OF STRENGTH TO GET IT HOME. FORTUNATLEY, BOTH TIMES WE WERE CLOSE TO HOME AND NOT ON A FREEWAY SOMEWHERE. THE FIRST TIME THE CAR LOT WE PURCHASED IT FROM CAME OUT WITH A SMALL COMPUTER AND GOT IT TO WORKING AGAIN, SAID TO ADD SOME TRANSMISSION FLUID BECAUSE THE TWO WORKED TOGETHER. WE DID THAT - WORKED ONLY 2 DAYS AND STEERING WENT OUT TODAY. IT IS MY GRANDDAUGHTERS CAR AND SHE NOR I REALLY HAVE THE MONEY TO FIX IT OR GET A NEW ONE AND SHE IS EXPECTING A BABY.
Mileage: 115,000
IT HAS HAPPENED TWICE SO FAR WHERE THE 'POWER STEERING ASSIST FAULT' LIGHT COMES ON AND MY CAR WON'T TURN. THE FIRST TIME I WAS DRIVING AND HAD TO PULL OFF TO THE SIDE OF THE ROAD (LUCKILY IT DIDN'T END IN A BAD WRECK!) AND TODAY IT HAPPENED WHILE TRYING TO DRIVE MY CHILDREN TO THEIR BUS STOP! THIS IS A SERIOUS ISSUE AND NEEDS TO BE RECALLED BEFORE SOMETHING BAD HAPPENS!!
Mileage: 172,737
MY 2010 FORD FUSION LOST ALL ELECTRONIC POWER STEERING WHILE DRIVING 45 ON THE HIGHWAY WITH MY 12 YR OLD AND 1 MONTH OLD IN THE VEHICLE. WHILE DRIVING MY STEERING SEIZED UP AND I HAD TO USE ALL EXTRA FORCE TO TURN OFF THE HIGHWAY. THANK GOD TRAFFIC WAS EASY AND I WAS ABLE TO GET OFF THE ROAD. THE DASH BOARD LIGHTS CAME ON SAYING TIRE PRESSURE LOW, SERVICE POWER STEERING AND ADVANCED TRAC WARNING. MANY COMPLAINTS HAVE BEEN MADE ABOUT THE 2010 FORD FUSION. HOWEVER A RECALL HAS ONLY BEEN ISSUED FOR THE 2011-2012 MODEL FOR THE SAME EXACT ISSUE THAT MANY PEOPLE ARE HAVING WITH THE 2010 AS WELL. THIS IS A SERIOUS MATTER. IT CAN BE VERY DANGEROUS NOT ONLY TO US AS THE DRIVERS BUT EVERYONE ON THE ROAD. VERY UNSAFE! HOPEFULLY A RECALL IS GIVEN FOR THE 2010 MODELS AS WELL, BEING THAT IT IS THE SAME EXACT ISSUE FOR A YEAR LATER AND ABOVE.
Mileage: 177,337
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO MAKE TURNS. THE VEHICLE WAS DRIVEN TO KUNES COUNTRY FORD (1231 GENEVA ST, DELAVAN, WI 53115, (262) 728-9163) WHERE UNKNOWN REPAIRS WERE MADE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,272.
Mileage: 65,272
MY 2010 FORD FUSION WITH 72231 MILES RECENTLY LOST ALL POWER STEERING WHEN STARTED, SHUT OFF AND RESTARTED AND IT CAME BACK. NEXT DAY IT HAPPENED AGAIN AND INCLUDES SERVICE ADVANCE TRAC WARNING AS WELL AS THE STEERING ASSIST FAILURE WARNING. IT WILL NOT CORRECT ITSELF BY RESTARTING AND IS PERMANENTLY DISABLED. THIS IS MY WIFE'S CAR WHOM IS 67 YEARS OLD, 110 LB. AND CANNOT PHYSICALLY DRIVE IT. HAD THIS HAPPENED TO HER WHILE DRIVING IT WOULD MOST DEFINITELY RESULTED IN A MAJOR ACCIDENT! I AM A RETIRED FORD DEALERSHIP EMPLOYEE AND HAVE DONE A LOT OF RESEARCH ON THE SUBJECT AND CAN'T BELIEVE THAT NHTSA HAS NOT ISSUED A RECALL NOTICE ON THE 2010 FUSION BUT DID ON 2011 MODEL WITH EXACT SAME COMPONENT FAILURE AND SAFETY ISSUES! MY CAR IS UNDRIVABLE AND BEING DISABLED I AM UNABLE TO REPAIR MYSELF OR AFFORD PAYING DEALER FOR REPAIRS THAT SHOULD BE RESOLVED DUE TO THE SAFETY ISSUES.
Mileage: 72,231
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE INTO A FUEL STATION AND HAD IT TOWED HOME. MIDDLETOWN FORD (1750 N VERITY PKWY, MIDDLETOWN, OH 45042, (800) 556-1581) WAS CONTACTED AND STATED THAT THE FAILURE COULD EITHER BE CAUSED BY THE POWER STEERING OR THE GEAR SHIFT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
WHILE DRIVING MY CAR THE POWER STEERING JUST WENT OUT MAKING MY CAR VERY HARD TO STEER. POWER STEERING ASSIST FAULT CAME UP ON MY DISPLAY.
Mileage: 182,037
POWER STEERING SERVICE LIGHT CAME ON AS WELL AS ADVANCETRAC SERVICE. THEN WENT TO RESTART CAR AND STEERING COLUMN IS LOCKED. RECALLS HAVE BEEN MADE ON 2011 AND NEWR BUT NOT ON 2010 WITH MANY REPORTED ISSUES.
Mileage: 6
THE POWER STEERING ASSIST FAILURE ENGAGES AND I CANNOT STEER MY CAR STEERING JUST FAILS! CANNOT TURN STEERING WHEEL AT ALL WHILE TRAVELING AT 40 MPH COULD HAVE RESULTED IN A HORRIBLE ACCIDENT I WAS UNSUCCESSFUL AT GETTING OFF THE ROAD BUT TURNED THE CAR OFF AND RESTARTED IT IT WAS OK FOR A BIT HOWEVER AFTER RESEARCHING SEVERAL 2010 OWNERS HAVE THE SAME PROBLEM AND ONLY RECALLS WERE ISSUED FOR 2011 OWNERS ITS COSTS 1800.00 TO REPAIR AT DEALERSHIP I AM AFRAID TO DRIVE MY CAR. I LITERALLY COULD NOT BUDGE THE STEERING WHEEL. I WAS NOT TURNING A CORNER AT THE TIME I WAS HEADED STRAIGHT, WITH A CURVE AHEAD OF ME. THE CAR HAS ONLY 75K MILES HAS ALWAYS BEEN WELL TAKEN CARE OF.
POWER STEERING WILL STOP WORKING WHILE DRIVING. I READ OR SAW THAT OTHER YEARS HAD BEEN RECALLED BUT NOT THE 2010 MODEL.
Mileage: 88,121
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE POWER STEERING BEGAN TO FAIL WITHOUT WARNING AND THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE CONTACT'S WIFE WAS ABLE TO DRIVE THE VEHICLE HOME DESPITE EXPERIENCING THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A REPAIR ESTIMATE FOR THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Mileage: 140,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT CALLED FAIRWAY FORD LINCOLN (LOCATED AT 555 W MEADOWS DR, FREEPORT, IL 61032, (815) 232-6868) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 188,000.
Mileage: 188,000
MY 2010 FORD FUSION LOST POWER STEERING WHILE I WAS DRIVING HOME FROM WORK AT 55 MPH. MY POWER STEERING COMPLETELY FAILED AND CAUSED ME TO GO OFF THE ROAD AND ALMOST CAUSED AN ACCIDENT WITH SEVERAL OTHER CARS. FORD CHARGED ME $1,800 TO FIX MY POWER STEERING WHEN THEY KNEW ABOUT THIS SAFETY ISSUE. AS THEY HAD RECALLED ALL THE FORD FUSIONS AT THE TIME BUT THE 2010.
Mileage: 108,000
POWER STEERING FAILURE WHILE DRIVING 2010 FORD FUSION HYBRID ON A 65MPH HIGHWAY, COINCIDENT WITH A "SERVICE POWER STEERING NOW" MESSAGE ON THE DASH. VERY LUCKY THIS WAS A STRAIGHT SECTION OF ROAD! NO PRIOR WARNING. RECENTLY SERVICED FOR AIR BAG RECALL RECENTLY, TOO. MAKING MATTERS WORSE IS THE EXORBITANT DEALER QUOTE OF $2400 TO REPAIR BY REPLACING THE RACK AND PINION.
Mileage: 86,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SYSTEM MALFUNCTIONED AFTER IT HAD BEEN PREVIOUSLY REPAIRED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING WOULD FAIL WITHOUT WARNING. THE LAST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TRAVELING 25 MPH AND WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC'S SHOP WHERE IT WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS PURCHASED USED FROM GLENN FORD LINCOLN (4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 271-1800). THE CONTACT WAS CONCERNED BECAUSE SHE FREQUENTLY DROVE THE VEHICLE ON THE HIGHWAY. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHILE IN A PARKING LOT. A MOBILE INDEPENDENT MECHANIC WAS CALLED TO THE SCENE. THE MECHANIC CLEARED THE CODE AND THE POWER STEERING WORKED FOR TWO DAYS. THE FAILURE RECURRED AND THE MECHANIC RETURNED TO CLEAR THE CODE AGAIN, BUT THE FAILURE CONTINUED. MAHWAH FORD (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430, (201) 529-3200) AND THE MANUFACTURER BOTH STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Mileage: 25,000
DASHBOARD WARNING LIGHTS SUDDENLY CAME ON, TEMPERATURE GAGE WENT TO HOT AND CAR SUDDENLY SHUT OFF WHILE MOVING
Mileage: 136,000
POWER STEERING ASSIST FAULT. WAS NOT IN MOTION, TURNED CAR ON AND THERE WAS THE WARNING ON MY DASH. THERE WASNT ANY STEERING. TURNED IT OFF THEN RESTARTED CAR AND THE STEERING WAS BACK. I AM SCARED WHEN I DRIVE BECAUSE I HAVE READ THAT AWNERS HAVE BEEN DRIVING AND LOST STEERING
Mileage: 105,000
MY SON WAS DRIVING HIS 2010 FORD FUSION DOWN A COUNTRY ROAD AND THE POWER STEERING WENT OUT. THANK GOODNESS HE WASN'T ON THE FREEWAY GOING 65!! WARNINGS CAME ON FOR POWER STEERING ASSIST FAULT AND ADVANCE TRACK. WE DROVE WITH MANUAL STEERING TO A FORD DEALERSHIP, THEY LOOKED IT OVER AND NOW IT IS GOING TO COST US CLOSE TO $2000 TO FIX. I UNDERSTAND THAT FORD RECALLED OTHER YEARS OF FUSIONS FOR THE POWER STEERING FAILURE BUT NOT THE 2010 EVEN THOUGH THERE HAVE BEEN COMPLAINTS AND ACCIDENTS BECAUSE OF THIS ISSUE.7/24/2019
Mileage: 224,000
TWICE I HAVE HAD A MESSAGE ON MY DASHBOARD THAT READS "POWER STEERING ASSIST FAULT". DIDNNOT HAVE POWER STEERING VERY DIFFICULT TO DRIVE AND ALMOST CAUSED ME TO CRASH.
Mileage: 144,000
LOSS OF POWER STEERING. POWER STEERING ASSIST FAULT WHILE CAR WAS DRIVING ON CITY ROAD
Mileage: 10,000
WE WERE DRIVING THE CAR AND THE CAR LOSS STEERING CONTROL AND THE POWERSTEERING ASSIST FAULT CAME UP ON THE DASHBOARD AND IT IS IMPOSSIBLE TO CONTROL AND DRIVE. LUCKILY SOMEONE DID NOT GET SERIOUSLY HURT.
Mileage: 138,000
POWER STEERING ASSIST FAULT HAPPENED INTERMITTENTLY AT FIRST BUT LAST TIME I STARTED MY CAR A WEEK AGO THE ERROR PERSISTS AND MY CAR NOW HAS NO POWER-STEERING CAPABILITIES. THIS IS A KNOWN ISSUE WITH THE POWER STEERING RACKS SHORTING OUT. I SHOULDN'T BE RESPONSIBLE FINANCIALLY TO FOR THIS REPAIR AS 2011 FUSION TO 2013 WE RECALLED FOR THIS PROBLEM. MY CAR HAS THE SAME ENGINE SO THE RECALL NEEDS TO BE EXPANDED. LUCKILY I WASN'T DRIVING WHEN THIS HAPPENED THUS CAUSING AN ACCIDENT!
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY HOLMES TUTTLE FORD (660 W AUTO MALL DR, TUCSON, AZ 85705, (866) 999-1384) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTOR WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,863.
Mileage: 140,863
FORD FUSION POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE INFORMATION SCREEN. VEHICLE WAS TAKEN TO INDEPENDENT REPAIR SHOP AND REPAIR HAS BEEN ESTIMATED TO BE ABOUT $1400. THIS IS A KNOWN PROBLEM AND THERE IS A RECALL FOR 2011 AND LATER FUSIONS BUT THERE IS NO RECALL ON THE SAME EQUIPMENT AND PROBLEM ON THE 2010 FUSION.
Mileage: 83,000
POWER STEERING GOES OUT WHEN VEHICLE IS RUNNING AND THEN COMES BACK ON, INTERMITTENT ISSUE.
Mileage: 67,135
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE POWER STEERING ABRUPTLY FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DROVE HOME WITH DIFFICULTY. THE CONTACT CALLED GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JANESVILLE, WI 53545, (608) 754-5511) AND WAS INFORMED THAT THERE WERE NO ACTIVE RECALLS IN RELATION TO THE POWER STEERING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
POWER STEERING STOPPED WORKING WITHOUT WARNING WHILE DRIVING. LUCKILY THERE WAS NO ACCIDENT.
THIS HAS HAPPENED TWICE , DRIVING HOME FROM ALL MY LIGHTS COME ON AND THE SERVICE ADVANCETRAC LIGHTS UP , ALL GAUGES QUIT WORKING ( SPEEDOMETER , TACH , TEMP , GAS ) BUT ENGINE NEVER DIES OR HESITATES , ONCE HOME AND SHUT CAR OFF , IT WILL GO INTO AUTO THEIFT MODE WITH THE RAPID BLINKING LIGHT AND WILL NOT START!!! FIRST TIME IT HAPPEN I WAS ABLE TO DRAIN THE BATTERY SYSTEM AND GET IT STARTED AND TO A FORD DEALERSHIP , BEING THAT IT HAS TO BE SCANNED CAUSE OF THE NO COMMUNICATION WITH THE FORD IDS SOFTWARE WHICH I DO NOT HAVE!!! THEY HAD IT FOR A FEW DAYS AND CHECKED ALL MODULES AND CONNECTORS AND FOUND NO ISSUES BUT PROBLEM WAS GONE AND NO STORED CODES!!! PICKED CAR UP AND 2 DAYS LATER ON MY WAY HOME FROM WORK SAME ISSUE , ALL DASH LIGHTS COME ON , SERVICE ADVANCETRAC AND NO COMMUNICATION ALL OVER AGAIN , GET CAR HOME AND RIGHT BACK INTO RAPID BLINKING THEFT MODE AND NO START , THIS TIME I COULD NOT GET IT STARTED AND TOWED IT BACK TO DEALERSHIP , THIS TIME THEY ARE SAYING THEY THINK IT MIGHT BE THE POWER STERRING MODULE WHICH IS NO SERVICEABLE PART BUILT INTO THE TRW RACK AND PINION THAT HAS BEEN BUILT SINCE 2008 FOR THESE FORDS BUT ONLY 2011-2012 FUSIONS WHERE ISSUED A RECALL ON THIS PART!!! DEALERSHIP SAID THAT THE PROBLEM IS GONE AGAIN AND THEY DID SOME WORK ON THE WIRING ON HARNESS BUT SAID IT WILL PROBABLY COME BACK AND NEED A NEW RACK AND PENION PUT IN!!! I HAVE NO PROBLEM WITH THIS DEALERSHIP , MY PROBLEM IS WHY FORD IS NOT TAKING CARE OF A KNOWN PROBLEM THAT HAS CAUSED COMPLETE STERRING FAILURE AND WRECKS , MY RESERACH HAS FOUND THAT TRW BUILD THIS RACK AND PENION SINCE 2008 FOR THE FUSION AS WELL AS OTHER SIMILAR MODELS , BUT ONLY RECALL ON A FEW MODELS!!! THIS NEEDS TO BE A BROADER RECALL , THIS IS OUR MAIN FAMILY CAR AND NOW I AM BOARDER LINE SCARED TO DRIVE IT UNTIL I KNOW 100% IT IS FIXED AND SAFE TO DRIVE AND CAN'T AFFORD TO REPLACE IT RIGHT NOW!!
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE POWER STEERING WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO AN INDEPENDENT MECHANIC AND THEN TO HER HOME. THE CONTACT CALLED DON GASGARTH'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952, 888 313-9652) AND WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST AND THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNKNOWN.
Mileage: 120,000
I STARTED MY ENGINE IN MY 2010 FORD FUSION, AND THE POWER STEERING ASSIST FAULT WARNING DISPLAYED BY MY CAR GAUGES. THE STEERING WHEEL IS LOCKED UP AND WILL NOT TURN. THE CAR WAS PARKED IN A CITY STREET WHEN I ATTEMPTED TO TURN THE STEERING WHEEL. THANKFUL THIS DID NOT HAPPEN WHILE I WAS DRIVING AND THERE NEEDS TO BE A RECALL ISSUED BY FORD IMMEDIATELY.
POWER STEERING WENT OUT UNEXPECTEDLY AT HIGHWAY SPEEDS WITH NO INDICATION.
Mileage: 180,000
MY POWER STEERING ASSIST WENT OUT WITH NO WARNING. I ALMOST WRECKED MY CAR WITH MY KIDS IN IT. IT WAS VERY SCARY
Mileage: 200,000
ONCE AGAIN MY POWER STEERING ASSIST QUIT WORKING WITH NO WARNING ALMOST CAUSING ME TO WRECK
Mileage: 200,100
WHILE DRIVING HOME THE STEERING WAS EXTREMELY HARD TO CONTROL. MY WIFE BARELY MADE IT TO IN FRONT OF OUR HOUSE WITHOUT CRASHING. THANK GOODNESS THIS WAS WITHIN CITY STREETS AND NOT ON THE HIGHWAY AT HIGHER SPEEDS. I AM ALSO A REGISTERED LYFT DRIVER AND CAN'T IMAGINE WHAT THE RESULT COULD HAVE BEEN IF THE STEERING HAD FAILED DURING MY WORKING FOR LYFT AND DRIVING INNOCENT PASSENGERS. I TURNED IT IN TO THE DEALERSHIP, AND AFTER HAVING THE AIRBAG RECALL TAKEN CARE OF, THEY CHECKED THE ELECTRIC POWER STEERING SYSTEM. INFORMED ME THAT A GEAR HAD DISINTEGRATED IN THE MOTOR AND THE ENTIRE MECHANISM NEEDED TO BE REPLACED AT A COST OF OVER $2200.00. IN READING ABOUT THE OMISSION OF 2010 VEHICLES AS PART OF FORD'S RECALL, I THINK IT IS OBVIOUS THEY KNOW OF AN EXTENSIVE FAILURE IN CARS BETWEEN 2008 - 2012 THAT THEY ARE NOT WILLING TO FIX, EVEN WHEN IT MAY RESULT IN DEATH OR SERIOUS INJURY.
Mileage: 105,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING SEIZED AND THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED TO ASSIST WITH THE STEERING. THE MECHANIC MANAGED TO STEER THE VEHICLE AND DRIVE TO THE CONTACT'S HOME. THE MECHANIC DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FORMER DEALER (J.C. LEWIS FORD HINESVILLE, 309 W OGLETHORPE HWY, HINESVILLE, GA 31313, (912) 257-4833) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER AN UNKNOWN STEERING RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
WHILE DRIVING DOWN THE ROAD AT SPEED LIMIT OF 55MPH THE POWER STEERING WENT OUT ON THE CAR.WITH NO WARNING. TOOK IT TO R & C MECHANIC DIAGNOSTICS SAID IT THE RACK AND PINION. THEY REPLACED IT.. TWO DAYS LATER THE EXACT SAME PROBLEM WHILE DRIVING.AGAIN WITH NO WARNING. MECHANIC IS REPLACING THE PART BUT WAS TOLD BY THE PARTS DEALER THAT THIS A PROBLEM WITH THE 2010 FUSION AND IT VERY LIKELY COULD HAPPEN AGAIN. HE WAS SURPRISED THERE WAS NO RECALL.IS FORD WAITING FOR A CERTAIN AMOUNT OF PEOPLE TO BE MAIMED OR KILLED BEFORE THEY RECALL AND FIX THIS PROBLEM???
Mileage: 140,000
I WAS DRIVING ON THE FREEWAY AND THE POWER STEERING FAILED. IF MY WIFE WAS DRIVING I FEEL SHE WOULD HAVE BEEN IN AN ACCIDENT AS I COULD HARDLY GAIN ENOUGH STRENGTH TO TURN THE CAR. THE DEALERSHIP SAID THERE WERE RECALLS YET MY VEHICLE DID NOT QUALIFY AS IT WAS BUILT 3 MONTHS TOO SOON. I FEEL THAT THERE WERE STEERING UNITS INSTALLED IN THE 2010 CARS THAT WERE PART OF THE BAD BATCH AND SHOULD HAVE BEEN INCLUDED IN THIS RECALL AND FORD MOTORS MADE AN ARBITRARY DECISION WITHOUT COMPLETE INFORMATION ON THE POWER STEERING UNITS. AS IT WAS IT COST ALMOST $2000 TO HAVE THE DEALERSHIP FIX.
Mileage: 147,600
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, "POWER ASSIST FAILURE" APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO LARRY H. MILLER FORD LINCOLN DRAPER (LOCATED AT 11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
Mileage: 84,000
1- DRIVER SIDE LOCKED HANDLE BROKEN WON'T LOCKED, 2-CHECK FUEL FILL INLET AND ENGINE LIGHT TURN 3-POWER STEERING PROBLEM
Mileage: 100,000
I WAS DRIVING THIS CAR ON A CITY STREET WHEN THE 'SERVICE POWER STEERING NOW' LIGHT CAME ON. I COULDN'T TURN THE WHEEL SO I TOOK IT TO PRECISION TUNE AND THEY RESET IT BUT TOLD ME THAT THEY SEE THIS MAKE/MODEL OF CAR WITH THE SAME POWER STEERING ISSUE A LOT AND THAT IF IT HAPPENED AGAIN THAT I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. THAT WAS MONDAY IT IS NOW THURSDAY AND THE SAME 'SERVICE POWER STEERING' LIGHT CAME ON AGAIN! I'M TOLD THAT THE ENTIRE POWER STEERING SYSTEM HAS TO BE REPLACED FOR 1800+
Mileage: 87,000
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING WAS INOPERABLE MAKING NOISE AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO SOUTHGATE FORD (LOCATED AT 16501 FORT ST, SOUTHGATE, MI 48195, (734) 282-3636) WHERE IT WAS DIAGNOSED THAT THE TWO UPPER TIE RODS AND FRONT SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *BF*JB
Mileage: 72,000
THE FRONT DRIVER'S SIDE TIE ROD END HAS BEGAN TO START A POPPING NOISE AND MUST BE REPLACED DUE TO IMMINENT FAILURE OF STEERING WHICH COULD RESULT IN LOSS OF STEERING WHILE DRIVING CREATING A CRASH THAT COULD CAUSE SERIOUS INJURY AND IN SOME CASES DEATH. I DO NOT DRIVE THE CAR BECAUSE OF THIS POPPING AND I WILL WAIT UNTIL A RECALL.
Mileage: 200,000
WITHOUT WARNING THE SERVICE POWER STEERING AND SERVICE ADVANCE TRAC BOTH CAME UP ON MY SYSTEM AS I WAS DRIVING. WHEN I GOT HOME I TURNED OFF THE CAR AND WHEN I WENT TO USE MY CAR AGAIN THE POWER STEERING WAS COMPLETELY OFF MY STEERING WHEEL NO LONGER TURNS.
Mileage: 127,000
IN 2017 THE POWER STEERING WOULD GO OUT INTERMITTENTLY. TOOK IT IN AND THE WIRE HARNESS WAS MELTING TOGETHER. NOW LESS THAN 2 YEARS LATER THE POWER STEERING IS GOING OUT AGAIN INTERMITTENTLY. HAPPENS MOSTLY IN CITY DRIVING WHICH IS WHEN YOU STEER MORE. GOOGLE POWER STEERING FOR THIS VEHICLE, THEN GET READY...THOUSANDS ARE HAVING ISSUES.
Mileage: 34,000
I WAS GOING HOME FROM WORK, SITTING AT A STOP LIGHT ON A CITY STREET, A "POWER STEERING ASSIST FAULT" LIGHT CAME ON. WHEN THE LIGHT TURNED GREEN, I TRIED TO TURN TO CONTINUE TO THE FOLLOWING STREET, WELL I COULDNT. MY STEERING WHEEL WAS LOCKED, SO NOW, HERE I WAS STUCK IN THE MIDDLE OF THE INTERSECTION WITH CARS HONKING, HOW EMBARRASSING! WELL SINCE I KNOW A LITTLE BIT ABOUT CARS, I TURNED THE CAR OFF AND RE-STARTED IT, THE STEERING WHEEL WAS STILL STIFF, I HAD TO JERK AND PUT MY BODY WEIGHT TO GET A LITTLE OF LEVERAGE AND TURN IT A LITTLE, I MANAGED TO GET OFF THE STREET AND PARK IT, TOW TRUCK CAME AND GOT IT. SHOULD I HAVE FILED A POLICE REPORT? WHAT IF IT WOULD OF LOCKED UP GOING ON THE HIGHWAY I TAKE TO WORK EVERY DAY? NOW MY CAR IS PARKED AT HOME WAITING FOR ANSWERS. IF MY SHOP FIXES IT, WILL I GET REIMBURSED? ITS URGENT. I UNDERSTAND THERE IS A PENDING RECALL, BUT HOW LONG IS IT GOING TO TAKE TO PROCESS THE RECALL? MY CAR IS A MODEL WITH ELEC. ASSIST RACK AND PINION. MY CAR ONLY HAS 107,000 MILES.
Mileage: 107,000
MY CAR, 2010 FORD FUSION SEL, WAS IN MY DRIVEWAY WHEN THE POWER STEERING ASSIST FAULT LITE CAME ON. I WAS UNABLE TO MOVE THE CAR FOR FEAR OF LOSING THE STEERING. I DID TURN THE CAR OFF AND WAITED AND RESTARTED THE CAR AND THE WARNING MESSAGE WAS GONE HOWEVER AFTER DRIVING IT THE MESSAGE REAPPEARED AND IT SEEMS AS THOUGH THE STEERING IS HARD TO MANAGE. AFTER LOOKING ONLINE, I HAVE NOTICED SEVERAL COMPLAINTS FOR THIS SAME EXACT THING.
Mileage: 206,000
POWER STEERING FAILURE WITH EXACT SYMPTOMS OF FORDS RECALL ON THE SAME MODEL CARS 2011 AND UP. THIS CAR IS A 2010 MODEL AND DID NOT FALL UNDER THE RECALL, BUT HAS THE SAME SYMPTOMS. REGULARLY LOSES POWER STEERING. RESTARTING THE CAR FIXES THE PROBLEM. HAPPENS MOST OFTEN WHILE STARTING THE CAR, BUT HAS HAPPENED WHILE CAR IS DRIVING ALSO. CAUSES COMPLETE LOSS OF POWER STEERING AND DISPLAYS "POWER STEERING ASSISTANCE FAILURE" ON THE DASH.
Mileage: 90,000
A YEAR BEFORE I HAD THE POWER STEERING FIXED. I GOT MESSAGE ON MY DASH BOARD POWER STEERING ASSIST FAULT WHEN I CRUNK MY CAR UP. I TURNED MY CAR OFF AND THEN BACK ON. THE MESSAGE DISAPPEARED AND DID NOT SEE IT AGAIN UNTIL THE FOLLOWING YEAR 2018 WHEN THE MESSAGE APPEARED AGAIN, ONLY THIS TIME IT DID NOT GO AWAY AND I COULD NO LONGER STEER MY CAR. I HAD THE TAKE IT TO FORD SHOP TO HAVE THE POWER STEERING FIXED.
POWER STEERING ASSIST FAULT- POWER STEERING WILL FAIL AND CANNOT TURN WHEEL. HAPPENS AT START AND IN MOTION. HAS OCCURRED SEVERAL TIMES OVER THE LAST 6 MONTHS.
Mileage: 98,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE CONTACT'S DAUGHTER HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL "POWER ASSIST STEERING FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST AND THEN BE REIMBURSED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
DAUGHTERS STEERING WENT OUT LAST NIGHT ON HER 2010 FUSION AND CLUSTER SHOWED A SERVICE POWER STEERING NOW MESSAGE. SHE SAID ALL SHE DID WAS A U TURN TO GO THE OTHER WAY ON THE ROAD AND IT JUST STOPPED STEERING CORRECTLY. STEERING WHEEL JUST GOT TO HARD FOR HER TO TURN IT. SHE CUT THE CAR OFF AND WAITED FOR ME AND MY WIFE TO COME AND GET HER AND HER FRIEND LUCKILY IT WASN'T TO FAR FROM THE HOUSE. I TURNED THE CAR ON AND THE ERROR MESSAGE WAS STILL THERE. SHE WENT WITH MY WIFE WHILE I DROVE THE CAR HOME WAS A LITTLE STIFF TURNING BUT I REMEMBER DRIVING MY GRANDFATHERS TRUCK WITH NO POWER STEERING SO NOTHING I COULDN'T HANDLE. THIS ISSUE IS COMMON FROM FORD AND THE FUSIONS FROM WHAT I HAVE BEEN READING AND FOR THEM TO NOT RECALL THIS MODEL YEAR AND REPAIR THE PROBLEM IS UNPROFESSIONAL. THEY SHOULD INCLUDE THIS MODEL YEAR INTO THE RECALL AND FIX THIS ISSUE. WHAT IF MY DAUGHTER AND HER FRIEND WOULD HAVE BEEN SERIOUSLY HURT, OR ON THE HIGHWAY WHEN THIS OCCURED. THEY WOULD HAVE A LAWSUIT ON THEIR HANDS FOR KNOWING ABOUT THE ISSUE AND NOT DOING ANYTHING TO CORRECT THE PROBLEM ON THIS MODEL YEAR.
THIS HAS HAPPENED TWICE JUST RECENTLY (TODAY AND LAST WEEK) WHEN I WAS STARTING THE CAR AND BACKING OUT THE "POWER STEERING" FAILED AND THERE WAS A ERROR MESSAGE ON THE DASH DISPLAY SAYING IT HAD A FAILURE, THANKFULLY NOT WHILE I WAS DRIVING AS I HAVE READ OTHER COMPLAINTS REGARDING THIS ISSUE. WHY IS FORD NOT FIXING THIS ISSUE HAS IT HAS WITH OTHER YEAR MODEL FUSIONS, THIS COULD RESULT IN AN ACCIDENT AND ALSO SEEMS TO COST QUITE A BIT TO REPAIR WHICH SHOULD NOT BE MY RESPONSIBILITY SINCE IT APPEARS TO BE A MFG DEFECT.
Mileage: 119,000
DRIVING DOWN A BUSY FREEWAY, MY POWER STEERING GOES OUT! I HAVE MULTIPLE SCLEROSIS AND IT MAKES MY ARM STRENGTH SEVERELY DEPLETED. JUST TRYING TO PULL OVER I ALMOST CRASHED INTO MULTIPLE VEHICLES. I CAN NO LONGER DRIVE IT.
Mileage: 190,000
MY POWER STEERING JUST STOPPED WORKING. I AM WORKING OUT OF TOWN ON BUSINESS, AND WILL ATTEMPT TO DRIVE HOME ALMOST 100 MILES WITH NO POWER STEERING, BECAUSE FORD REFUSES TO HELP ME. THE MESSAGE ON THE EVIC DISPLAY STATES "POWER STEERING ASSIST FAILURE" AND "SERVICE ADVANCETRAC" I HAVE RESEARCHED THE FORD RECALLS WITH THE FUSION AND THERE IS AN EXACT RECALL FOR THIS FAILURE IN 2011 - 2013 MODEL YEARS. FORD WILL NOT DO ANYTHING FOR ME AS MINE IS NOT A 2011. HOW CAN I HAVE THE SAME DEFECTS 1 MODEL YEAR EARLIER AND NOT BE INCLUDED IN THIS RECALL?
Mileage: 130,000
POWER STEERING FAILED SIMILAR TO THOUSANDS OF OTHERS P
Mileage: 187,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE AUTO TRAC AND SERVICE POWER STEERING MESSAGES SUDDENLY DISPLAYED. MOMENTS LATER, THE SERVICE STEERING NOW MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO CASCO BAY FORD (1213 RT. 1, YARMOUTH, ME) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000. THE VIN WAS INVALID.
Mileage: 217,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. ON SEVERAL OCCASIONS, UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE FAILURE ALSO OCCURRED WHILE DRIVING VARIOUS SPEEDS. ELK GROVE FORD (LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,236.
Mileage: 101,236
MY 2010 FORD FUSION POWER STEERING FAILED. I STARTED MY CAR AND RECEIVED AN ERROR MESSAGE THAT THE ELECTRIC STEERING SYSTEM HAD A FAULT.
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAULT ERROR INDICATOR ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO A DEALER. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. *BF *JB
Mileage: 145,000
POWER STEERING ASSIST FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK. TRIED RESTARTING MULTIPLE TIMES, SAME ISSUE.
Mileage: 105,865
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS UNINTENTIONALLY STEERING LEFT. THE KEN WILSON FORD 769 CHAMPION DR, CANTON, NC 28716 (877) 740-8559 WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENTIRE STEERING WHEEL ASSEMBLY WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.
Mileage: 250,000
MY 2010 FORD FUSION DISPLAY IN INDICATION I HAVE A POWER STEERING ASSIST FAILURE. THE STEERING WHEEL IS UNABLE TO BE MOVED. ONLY OPTION WAS TO HAVE IT TOWED HOME.
Mileage: 116,000
POWER STEERING ASSIST FAULT LIGHT COMES ON. VEHICLE HAD TO BE TOWED TO GARAGE. COST TO REPAIR IS$1500+. DANGEROUS FAILURE AND SHOULD BE RECALLED. VEHICLE WAS PARKED AND TURNED ON.
Mileage: 76,000
POWER STEERING ASSIT FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK
Mileage: 80,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN TURNED IN EITHER DIRECTION AND THE EPS WARNING INDICATOR FLASHED. THE CONTACT FOLLOWED THE OWNER'S MANUAL BY SHUTTING OFF AND RESTARTING THE VEHICLE TO RESET THE COMPUTER; HOWEVER, THE FAILURE CONTINUED WITH THE STEERING WHEEL SEIZING. THE VEHICLE WAS PARKED DUE TO THE INTERMITTENT FAILURE. WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WAS CONTACTED. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN NHTSA ACTION NUMBER: EA17004 (STEERING), BUT WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *JS *JS *JS
Mileage: 72,000
POWER STEERING ASSIST FAILED WHILE DRIVING, MAKING STEERING VERY DIFFICULT. THIS IS A VERY COMMON FAILURE ON THE 2010 FORD FUSION. IT HAS BEEN REMEDIED FOR THE 2011 AND 2012 MODELS, BUT NOT ON THE 2010.
Mileage: 183,000
THE CAR IS PERFECTLY TAKEN CARE OF...AND NOW ALL OF A SUDDEN...AS I WAS PULLING OUT...THE POWER STEERING WENT OUT...THIS CAR HAS HAD RECALLS FOR AIR BAGS AND OTHER THINGS...NOW THIS...FORD SHOULD BE HANDLING THIS!
Mileage: 85,000
ON MORNING DRIVE INTO WORK, THE POWER STEERING SERVICE WARNING CAME ON. WHEN I CAME OUT TO DRIVE HOME THAT NIGHT, THE POWER STEERING WAS COMPLETELY GONE. I KNOW THIS HAS BEEN AN ISSUE FOR 2011-2012 FORD FUSIONS AND LINCOLN MILANS AND A RECALL WAS ISSUED FOR THEM.
Mileage: 150,000
I BROUGHT MY NEPHEW TO SCHOOL, CAR STARTED FINE AND NO ISSUES. IT'S ONLY MAYBE A MILE DOWN THE ROAD. WHEN I TURNED THE CAR BACK ON AFTER DROPPING OFF, THE 'POWER STEERING ASSIST FAULT' AND 'SERVICE ADVANCETRAK' INDICATORS CAME ON ONCE I PUT IT IN REVERSE THE STEERING WHEEL LOCKED UP. THE POWER STEERING ASSIST FAULT INDICATOR CAME ON MAYBE 3 TIMES THROUGHOUT THE PAST 2 MONTHS BUT ONCE I PUT THE CAR IN PARK AND TURNED IT OFF THEN BACK ON, THE INDICATOR WAS GONE AND I COULD DRIVE. THIS TIME IT DIDN'T GO AWAY AND THE SERVICE ADVANCETRAK WAS ON.
Mileage: 121,363
POWER STEERING FAULT ELECTRICAL STEERING ASSIST MALFUNCTION. CAR DOES NOT STEER WITHOUT ELECTRIC ASSIST. THIS IS A SAFETY HAZARD. TO DATE THIS HAS ONLY OCCURRED WHEN VEHICLE IS STARTED. TURNING OFF VEHICLE AND RESTARTING CLEARS THE FAULT. IF THIS WERE TO HAPPEN WHILE VEHICLE WAS IN OPERATION, THERE WOULD BE A LOSS IN VEHICLE CONTROL. LOSING CONFIDENCE IN HAVING MY DAUGHTER DRIVE THIS VEHICLE.
Mileage: 125,000
LOST OF POWER STEERING CONTROL WHILE DRIVING. MESSAGE CENTER SHOWS 'POWER STEERING ASSIST FAULT'. CHECKED THE INTERNET AND APPEARS TO BE A COMMON ISSUE, 2011 AND LATER WERE RECALLED, BUT NOT 2010? EXTREMELY EXPENSIVE REPAIR, ESPECIALLY AS IT RELATES TO OVERALL VALUE OF VEHICLE.
Mileage: 108,598
I WAS DRIVING HOME AND AS I WENT TO TURN I NOTICED IT WAS HARD TO TURN SO I PULLED OVER AND TURNED THE CAR OFF THEN TURNED IT BACK ON AND MY SERVICE LIGHT CAME ON.
POWER STEARING MODULE HAS GIVEN OUT.
Mileage: 140,000
POWER STEERING FAILS WHILE OPERATING. INTERNET SEARCH SHOWS IT'S A VERY COMMON ISSUE.
Mileage: 105,000
'TAKATA' I HAVE LOOKED UP THE PROBLEM WITH MY FORD FUSION 2010 WHICH IS THE ELECTRICAL POWER STEERING AND THERE IS NO RECALL ON THE VECHILE BUT SO MANY PEOPLE ARE HAVING PROBLEMS WITH IT. THE MODELS AFTER IT HAVE A RECALL BUT NONE FOR THE 2010 MAKE. I FEEL AS IF, THERE SHOULD BE A RECALL ON ANY AND EVERY VECHILE FORD MAKES. NO MATTER THE YEAR OR MODEL. THE MANUFACTURER MADE THE VECHILE AND OF ITS A PROBLEM THAT WAS NOT CAUSED BY CUSTOMERS BUT BY THE MANUFACTURER THEN IT SHOULD BE FIXED. SOME PEOPLE CAN'T AFFORD TO FIX PROBLEMS THAT ARE SO EXPENSIVE AND THE CHARGE OF LABOR LIKE MYSELF! MY VECHILE WAS STATIONARY WHEN THE POWER STEERING LIGHT HAD COME ON.
Mileage: 116,000
AFTER STARTING THE CAR, I GET MESSAGE "POWER STEERING ASSIST FAULT". AFTER MOVING JUST A FEW FEET, THE TRACTION LIGHT COMES ON AND I GET MESSAGE "SERVICE ADVANCETRAC". THE DEALERSHIP TELLS ME THE ELECTRIC RACK NEEDS TO BE REPLACED AND THE PART ALONE IS OVER $1600. FROM MY UNDERSTANDING, THE 2011 AND 2012 MODELS HAVE BEEN RECALLED, AND THE 2010 MODELS HAVE THE SAME PART NUMBER FOR THE RECALLED RACK.
Mileage: 65,207
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DROVE HOME WITH NO POWER STEERING ABILITY. THE VEHICLE WAS LATER TAKEN TO A FEW INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP AND RACK FAILED AND MAY NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-17625481. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Mileage: 141,000
POWER STERRING SOME TIMES WHEN STARTING ,HAVE TO TURN OFF THEM RESTART TO MAKE IT WORK.WINDSHIELE WIPERS INTERMITTEN STOPSWORKING,BLIND SPOT LIGHT,CROSS TRAFFIC,REAR PARKING AID LIGHT COMES ON CANT TURN OFF ALL ON STARTING OFF.
WHILE IN MOTION ON THE HIGHWAY, POWERSTERRING FAULT OCCURRED CAUSING THE POWER STEERING TO BECOME INACTIVE. THERE HAS BEEN A RECALL ON THE 2011 TO 2012 MODELS, WHICH I. ALSO BELIEVE THAT THE 2010 SHOULD HAVE ALSO BEEN INCLUDED. THIS IS A SAFETY HAZARD.
Mileage: 130,000
WHILE OPERATING VEHICLE, STEERING SYSTEM DISPLAYED ERROR ON DRIVER INFORMATION CENTER AND VEHICLE BECAME DIFFICULT TO STEER. LUCKILY WAS ABLE TO GET OFF THE ROAD WITH NO PERSONAL INJURY. DIAGNOSIS OF THE PROBLEM IS THAT THE ENTIRE RACK AND PINION STEERING ASSEMBLY MUST BE REPLACE BECAUSE OF A FAILURE OF THE ELECTRONIC MOTOR THAT IS NOT SERVICEABLE. THE REPAIR IS AN EXPENSIVE REPAIR AS THE REPLACEMENT UNIT IS EXPENSIVE. MY CONCERN IS THAT THIS IS A TRUE SAFETY ISSUE. MY RESEARCH SHOWS THAT FORD CHANGED THE STEERING ASSEMBLY PART WAY THROUGH THE PRODUCTION OF THIS MODEL YEAR. THIS IMPLIES THAT THEY KNEW THERE WAS AN ISSUE AND TOOK STEPS TO ADDRESS. THIS CHANGED ASSEMBLY WAS LATER USED ON THE REMAINING 2010 AND CARRIED THROUGH TO THE 2011 AND 2012 MODEL YEARS THAT WERE LATER RECALLED BECAUSE OF ISSUES WITH THIS STEERING ASSEMBLY. YOUR ORGANIZATION IDENTIFIED A SAFETY ISSUE WITH THE 2011 AND 2012 MODEL YEARS YET CHOSE TO IGNORE THE 2010 MODEL YEAR. THERE ARE THOUSANDS OF FAILURES ON THE 2010 MODEL YEAR. HELP ME UNDERSTAND THE RATIONALE FOR NOT CLASSIFYING THIS AS A SAFETY ISSUE.
Mileage: 147,000
MY WIFE WAS DRIVING ON CITY STREETS AND WHILE THE VEHICLE WAS IN MOTION SHE ATTEMPTED TO MAKE A TURN AND THE ELECTRIC POWER STEERING STOPPED WORKING AND WAS UNABLE TO MAKE A SAFE TURN. SHE WAS NOT STRONG ENOUGH TO TURN THE WHEEL MANUALLY AND ALMOST CRASHED THE VEHICLE. THE FUSE TO THE POWER STEERING SYSTEM WAS BLOWN AND CONTINUED TO BLOW FUSSES AFTER DRIVING FURTHER. IT IS CURRENTLY AT THE FORD DEALERSHIP BEING LOOKED AT.
Mileage: 180,000
POWER STEERING FAILURE WHILE IN MOTION ON HIGHWAY HAD IT RESET, FAILED AGAIN HAD IT REPLACED. $1700 IN REPAIRS NOW SITTING AT FORD IN QUINCY IL AND WE CANNOT AFFORD TO PICK IT UP.
Mileage: 92,000
1700 REPAIR BILL SITTING AT QUINCY FORD DEALERSHIP UNABLE TO AFFORD TO PAY TO PICK CAR UP AFTER FIX. WENT OUT AFTER A RESET THEN AN AFTERMARKET AND NOW FORD PUT IN ONE. WAS ON HIGHWAY GOING 55
Mileage: 92,000
NOTICE OF POWER STEERING ASSIST FAULT AND ADVANCETRAC APPEARED ON DASH - POWER STEERING COMPLETELY DISAPPEARED MAKING CAR NEXT TO IMPOSSIBLE TO TURN/DRIVE. NO WARNING OCCURRED PRIOR TO POWER STEERING DISAPPEARING. OCCURRED WHEN VEHICLE WAS BOTH STATIONARY AND IN MOTION. OCCURRED ON CITY STREETS.
Mileage: 100,000
THE SERVICE POWER STEERING INDICATOR CAME ON WHEN THE TECHNICIAN CHECKED THE CODE IT SAID IT NEEDED A STEERING WHEEL ANGLE SENSOR FOR THIS PARTICULAR MODEL A POWER STEERING ANGLE SENSOR IS NOT APPLICABLE SO THEY TOLD ME I NEED A NEW CLOCK SPRING I ORDERED THE NEW CLOCK SPRING AND IT DID NOT FIX THE PROBLEM. IT HAS NO POWER STEERING WHATSOEVER VERY HARD TO TURN IT JUST HAPPENED WHILE DRIVING. VERY UNSAFE CONDITION AND I NOTICED A LOT OF OTHER COMPLAINTS ABOUT THIS BEING A MAJOR PROBLEM FOR THESE VEHICLES AND MODELS WITH CURRENT AND NEWER YEARS.
Mileage: 127,000
'ELECTRONIC POWER ASSIST FAULT' WHILE DRIVING VEHICLE, STEERING LOCKS UP AND BECOMES DIFFICULT TO TURN, HAPPENS ON HIGHWAY AND CITY STREETS, WHILE TURNING AND WHILE DRIVING STRAIGHT. HAVE TO TURN VEHICLE OFF THEN BACK ON AGAIN TO RESET SYSTEM. HAS BEEN HAPPENING MORE FREQUENTLY. HAVE HAD ISSUE FOR 3 YEARS NOW.
Mileage: 185,000
ONCE CAR WAS TURNED ON "POWER STEERING ASSIST FAULT" AND I COULD NOT MOVE THE STEERING WHEEL WHILE PARKED. TURNED OFF THE CAR, THEN BACK ON AND SAME MESSAGE WAS SHOWN. IT WAS VERY DIFFICULT TO STEER WHEN I DROVE TO THE DEALERSHIP.
Mileage: 49,000
I WAS LEAVING MY HOUSE AND THE POWER STEERING LIGHT CAME ON, I TURNED THE CAR OFF AND THEN ON THE WARNING LIGHT WENT OFF. AS I WAS DRIVING, IT BECAME VERY HARD TO STEER THE CAR. WITHOUT WARNING THE POWER STEERING WENT OUT AND HAS BEEN OUT FOR A COUPLE OF WEEKS, IT IS VERY HARD TO TURN THE WHEEL. I CAN NOT AFFORD TO FIX IT RIGHT NOW, IT SEEMS THERE IS A LOT OF PROBLEMS WITH THIS CAR MODEL. I HAD JUST HAD THE AIR BAG REPLACED AND WAS HOPING TO HAVE NO MORE PROBLEMS IT.
DRIVING AND TURNING TO PULL ONTO MY STREET 'SERVICE POWER STEERING NOW' ALERT APPEARED ON DISPLAY. AND 'TRACTION' LIGHT ACTIVATED AND I LOST POWER STEERING THANKFULLY IT HAPPENED AS I WAS ARRIVING HOME. NEXT DAY (TODAY) STILL POWER STEERING NOTIFICATION AND NO POWER STEERING WHEN DRIVING.
Mileage: 146,000
IMMEDIATELY AFTER STARTING CAR, POWER STEERING ASSIST FAULT MESSAGE APPEARED ON DASH. COULD NOT TURN THE WHEELS IN EITHER DIRECTION WHILE PARKED. TURNED OFF CAR, WAITED APPROX 30 SECONDS, AND RESTARTED. POWER STEERING WAS FUNCTIONAL WITH NO ERROR AFTER RESTART. DROVE TO NEXT DESTINATION, WAS PARKED FOR APPROX 30 MINUTES, AND THE SAME SCENARIO WAS REPEATED WHEN ATTEMPTING TO START THE CAR AND DRIVE FROM THERE.
Mileage: 118,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE CONTACT HAD TO EXERT EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. ALSO, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO REACH HER DESTINATION SAFELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WAITED A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Mileage: 250,000
FOR THE LAST COUPLE MONTHS, I WILL OCCASIONALLY START THE CAR AND FIND I AM BRIEFLY WITHOUT POWER STEERING. THE POWER STEERING USUALLY KICKS IN AFTER A FEW MOMENTS OF WAITING WHILE PARKED. HOWEVER, TODAY, 3.7.2019, I STARTED THE CAR, I FOUND THERE WAS NO POWER STEERING, AND THEN I RECEIVED A MESSAGE ON MY CONSOLE THAT READ, "POWER STEERING ASSIST FAULT," OR SOMETHING SIMILAR. I TURNED OFF THE CAR, RESTATED, AND THE POWER STEERING DID ENGAGE. HOWEVER, NOW I AM UNCERTAIN IF I CAN RELY ON MY POWER STEERING AND WILL BE GETTING IT FIXED SOON.
Mileage: 96,308
ON MARCH 7TH, 2019 AT 0600 HOURS, AN ERROR CODE POPPED UP ON THE DASH SHOWING A POWER STEERING ASSIST FAULT. CAR WAS STATIONARY AT THIS TIME AT HOMEOWNERS DRIVEWAY. STEERING WHEEL WAS DIFFICULT TO TURN AS THERE WAS NO POWER TO THE STEERING. ACCORDING TO TO NHTSA DOCUMENTATION, NUMEROUS COMPLAINTS ON THIS SAME RELATED ISSUE PROMPTED RECALLS ON OTHER MODELS, HOWEVER 2010 FORD FUSION, WHICH EXPERIENCED SAME PROBLEM WAS OMITTED FROM ORIGINAL RECALL. FURTHER RESEARCH REVEALED NUMEROUS COMPLAINTS REGARDING SAME OR SIMILAR ISSUE PROMPTING ANOTHER INVESTIGATION. UNKNOWN WHAT THE SECOND RESULTS YIELDED.
Mileage: 153,000
THE VEHICLE WAS STATIONARY. WHEN I GOT INTO THE VEHICLE, THE WHEEL WOULD NOT TURN AND IT SAID "SERVICE POWER STEERING NOW".
Mileage: 135,000
DRIVING DOWN THE ROAD AND THE SERVICE POWER STEERING LIGHTCAME ON OUT OF NO WHERE AND MY STEERING STOPPED WORKING
Mileage: 120,000
THE VEHICLE LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY ALMOST CAUSING ME TO RUN OFF THE ROAD AND INTO A TREE. THE SERVICE POWER STEERING NOW LIGHT THAN CAME ON
Mileage: 135,350
TAKATA RECALL IT KEEPS WARNING ME THAT AIR BAG ISN'T WORKING N I KEEP LOSING POWER STEERING FLUID
Mileage: 176,000
ON FEBRUARY 28, 2019, I STARTED MY CAR TO TAKE KIDS TO SCHOOL AT 6:45 SAM. I RETURNED BACK HOME AND EXITED THE HOME AGAIN AT 8:00AM. WHEN I STARTED THE CAR THERE WAS NO POWER STEERING. IT STATED SERICE POWER STEERING NOW. THE VEHICLE IS NOT DRIVABLE ATVYHIS TIME. I DID GO ONLINE TO SEE IF ANYONE WAS HAVING THIS ISSUE AND ONGOING THAT OTHER YEARS WERE RECALLED EXCEPT 2010 MODEL. STEERING WHEEL WILL NOT TURN UNLESS YOU ARE USING EXTREME FORCE TO TURN WHICH WILL RESULT IN AN ACCIDENT AS YOU ARE UNABLE TO MAUENUVER IN AN EMERGENCY.
I WAS DRIVING DOWN THE ROAD AND WENT TO MAKE A TURN AND IN MID TURN AND WITHOUT WARNING THE POWER STEERING ASSIST FAULT MESSAGE POPPED UP ON MY DASH AND MY STEERING WHEEL LOCKED UP AND I NEARLY DIED DUE TO A HEAD ON COLLISION AS I WAS TRYING TO TURN INTO MY SUBDIVISION AND IT LOCKED UP WHILE I WAS IN THE ON COMING TRAFFIC LANE TRYING TO CROSS OVER. VERY SCARY JUST LOCKED UP WITHOUT ANY WARNING. I'VE HAD ZERO ISSUES WHATSOEVER WITH IT. NO PROBLEMS AT ALL IN THE 9 YEARS I'VE HAD THIS CAR BESIDES THE OTHER RECALLS ON IT. CANT STRESS ENOUGH HOW SCARY IT WAS TO JUST BE DRIVING AND WITHOUT WARNING NEARLY BEING KILLED BY A CAR MALFUNCTION.
Mileage: 115,000
I WAS PULLING INTO A PARKING LOT AND STEERING LOST ALL POWER AND WOULDN'T TURN
Mileage: 180,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT POWER STEERING TO HER RESIDENCE. THE CONTACT CALLED BORGMAN FORD MAZDA AT (616) 534-7651 (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Mileage: 115,000
WHILE DRIVING DOWN THE ROAD A WARNING POPPED UP SERVICE POWER STEERING SOON NOT EVEN FIVE MILES DOWN THE ROAD ANOTHER WARNING POPPED UP SERVICE POWER STEERING NOW AND I HAD NO CONTROL OVER THE CAR THE POWER STEERING WENT OUT AND I COULD NOT TURN THE CAR LEFT ME AND A 3 WEEK OLD BABY ON THE SIDE OF THE ROAD
Mileage: 190,000
MY 17 YEAR OLD WAS PULLING ONTO A BUSY ROAD AND HER POWER STEERING LOCKED UP. IT GAVE NO WARNING AND SAID SERVICE POWER STEERING NOW. SHE WAS LUCK THAT SHE COULD GO STRAIGHT AND NOT INTO ONCOMING TRAFFIC. I KNOW THEY RECALLED OTHER YEARS AROUND 2010 BUT THIS IS VERY UNSAFE. IF SHE WOULD HAVE BEEN ON THE HIGHWAY OR IN HEAVY TRAFFIC THIS COULD RESULT IN A MAJOR ACCIDENT OR DEATH. THIS ISSUE REALLY NEEDS TO BE LOOKED INTO. I WILL ALSO PUT IN A COMPLAINT WITH FORD AS WELL. THE PEOPLE WHO LOOKED AT IT SAID THAT THERE IS NO CODE SHOWING A PROBLEM AND CAN RESET IT WHICH IS NOT A GREAT OPTION BECAUSE IT WILL JUST HAPPEN AGAIN WITHOUT WARNING.
Mileage: 117,000
MY CAR HAS 200800 MILES ON IT, MY ELECTRIC RACK AND PINION HAS BEEN REPLACED 3 TIMES AND JUST LAST MONTH IT WENT OUT WHILE GOING 65MPH ON THE HIGHWAY, I CUT OFF A SEMI TRUCK AND SOME CARS AND ALMOST TBONED THE CEMENT BARRIER. I COMPLAINED TO FORD FOR A SECOND TIME REGARDING THE ELECTRONIC STEERING RACK AND SINCE IT IS NOT RECALLED IT IS UNABLE TO BE REPLACED. MOST OF THE PEOPLE IN THE CALL CENTER ARE NOT FLUENT IN ENGLISH SO ITS NEAR IMPOSSIBLE TO GET ISSUES RESOLVED. THE PART IS MADE IN NEW MEXICO AND MY ONLY ALTERNATIVE IS TO PURCHASE A REFURBISHED RACK. I REFUSE TO BUY THIS RACK BECAUSE ITS A KNOWN ISSUE WITH FORD FUSIONS AND MOST PEOPLE WHO HAVE HAD THIS ISSUE HAVE GOTTEN INTO SERIOUS ACCIDENT OR NEAR MISSES SUCH AS MYSELF. THE CAR CURRENTLY SITS AT THE AUTOSHOP WHILE I DRIVE A RENTAL UNTIL I CAN AFFORD TO BUY THE 1300 PART AND HAVE FORD CHARGE ME AN ADDITIONAL 1150 TO INSTALL IT. THE STEERING GRINDS AND STICKS OR FREEZES IN ONE DIRECTION. IF A CLASS ACTION LAWSUIT IS EVER FILED THROUGH FORD FOR FAILED PRODUCTS, THEN SIGN ME THE HELL UP.
Mileage: 200,789
MY SON WAS DRIVING HOME LATE ONE NIGHT ALONG A BUSY FREEWAY AND ALL OF THE SUDDEN THE POWER STEERING FAILED. MESSAGE ON DISPLAY SAYS POWER STEERING ASSIST FAULT. WHY WAS THERE NO RECALL ISSUED FOR THE 2010 MODELS AND AL THE REST>?????? VERY UPSET WITH FORD.
Mileage: 64,789
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRONIC RACK AND PINION AND STEERING GEAR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Mileage: 113,000
AFTER DRIVING THE VEHICLE, I TURNED IT OFF IN A DRIVE THRU LINE AND LESS THAN 2 MINUTES LATER CRANKED IT UP AND RECEIVED THE POWER STEERING ASSIST FAILURE ERROR. MY STEERING WHEEL HAD NO POWER STEERING, IT TOOK EVERYTHING I HAD TO MANAGE TO DRIVE THE CAR INTO A PARKING SPACE. I TURNED IT OFF AND BACK ON AND IT WORKED AGAIN. AFTER READING EVERYONE'S EXPERIENCES I FIND IT RIDICULOUS FORD DOESN'T HAVE A RECALL ON THE 2010 TOO! THIS CAR IS A FINANCIAL DRAIN AND FORD HAS DEFINITELY LOST ANY FUTURE BUSINESS FROM ME! THIS HAPPENED ONLY A FEW MONTHS AFTER FORD REPLACED THE TAKATA AIRBAG WHICH I'VE SEEN OTHERS COMPLAIN ABOUT.
Mileage: 128,300
WHEN I STARTED MY CAR THIS MORNING, A MESSAGE APPEARED THAT SAID "POWER STEERING ASSISTANT FAULT ERROR" I INITIALLY THOUGHT MAYBE IT WAS BECAUSE OF THE COLD, BUT THAT WAS NOT THE CASE. I DROVE IT TO WORK, AS I DID NOT HAVE ANY OTHER CHOICE. I MADE IT TO WORK SAFELY, IT WAS JUST HARD STEERING AT TURNS. I BEGAN TO INVESTIGATE AS TO THE PROBLEM ON THE INTERNET. IT SEEMS THAT THERE WAS A RECALL FOR THIS ISSUE FOR THE 2011 AND LATER MODELS. UNFORTUNATELY THIS IS NOT THE BEST TIME FOR THIS TO HAPPEN. AS I WAS READING THIS SITE, THERE ARE MANY OTHERS WITH THE SAME YEAR MODEL FUSION THAT ALSO HAVE HAD THIS ISSUE. I WOULD THINK THAT FORD WOULD CONSIDER TO ALSO OFFER TO FIX THIS PROBLEM ON THE 2010 MODES AS WELL, SINCE THEY HAVE HAD THE RECALL ON THE 2011 MODELS.
Mileage: 178,000
TAMARA RECALL POWER STEERING JUST WENT OFF IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY . NO WARNINGS .
WARNING MESSAGE ON DASH 'SERVICE POWER STEERING NOW" AS YOU ARE DRIVING DOWN THE HIGHWAY. YOU CAN NOT DRIVE CAR AT ALL AND STEERING WHEEL IS EXTREMELY HARD TO STEER. HAD TO HAVE TOWED TO DEALERSHIP. $2100 PARTS AND LABOR TO FIX.
Mileage: 108,874
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING ON MORE THAN ONE OCCASION. THE FAILURE OCCURRED WITHOUT WARNING. SOUTHGATE FORD (16501 FORT ST, SOUTHGATE, MI 48195, 888-401-2751) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14030 (PE14030). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Mileage: 200,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ACCELERATING IN REVERSE, THE STEERING WHEEL FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIFED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Mileage: 115,000
BRAKES RANDOMLY NEARLY FAIL...HAVE TO PUSH PEDAL ALL THE WAY TO THE FLOOR. I PUT A NEW BATTERY IN, IT STOPPED, UNTIL TODAY WHEN I NEARLY RAN INTO A LIGHT POLE TRYING TO TURN ON A CITY STREET. I ALSO HAD SIMILAR POWER STEERING ISSUES 2 YEARS AGO, AND HAD TO HAVE IT REPLACED FOR $2000
Mileage: 99,600
MY POWER STEERING KEEPS GOING OUT IT WILL GO OUT THEN YOU LET THE CAR SIT FOR A WHILE THEN IT WILL BE FINE BUT THEN IT WILL HAVE NO POWER STEERING AGAIN HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. NO CODE PULLING UP AT BODY SHOP. THIS IS VERY DANGEROUS THIS SHOULD BE A RECALL GOING TO CAUSE AN ACCIDENT
Mileage: 126
WHEN THE WEATHER CHANGED TO SEVERELY COLD MY TIRED WENT FLAT AND A NOTIFICATION OF SERVICE POWER STEERING NOW AS WE AS SERVICE ADVANCETRAC NOW I REVIEW PLENTY OF REVIEWS ABOUT SIMILAR PROBLEMS WITH THE 2010 FORD FUSION WITH RESULTS IN ACCIDENTS IM CONCERED ABOUT MY SAFETY
Mileage: 10,493
DRIVING AND POWER STEERING STOPPED WORKING AND ALMOST WRECKED TOOK TO SHOP FOR REPAIRED. THEY SAID IT WOULD COST $2800/3000 TO FIX. THEN CHECKED FOR RECALL.BUT 2010 WAS NOT COVERED BUT 2011WAS COVERED BY RECALL .THIS ARE THE SAME PART WHY IS IT SAFETY CONCERN FOR 2011 AND NOT FOR 2010.DO THE PEOPLE NOT NEED SAFETY???
Mileage: 200,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE LOST STEERING CONTROL AND THE "NO TRACK" WARNING INDICATOR ILLUMINATED. GLOCKNER SOUTH POINT FORD (155 CO RD 406, SOUTH POINT, OH 45680, (740) 894-3673) REPAIRED THE STEERING GEAR ONCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
THE VEHICLE WAS PARKED TURNED ON LOST POWER STEERING AND POSTS THE CODES "POWER STEERING ASSIST FAULT" AND "ADVANCETRAC NEEDS SERVICE." IT MAKES CONTROLLING THE CAR DIFFICULT AND DANGEROUS. WE CHECKED ONLINE AND NOTICED THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF THE SAME COMPLAINTS. FORD KNOWS THIS IS A PROBLEM ON THIS MODEL CAR AND HAS DONE NOTHING ABOUT IT. VERY DANGEROUS AND DISAPPOINTING. NOT A GOOD REPRESENTATION OF AN AMERICAN COMPANY.
Mileage: 106,783
THE CAR WAS IN MOTION ON A CITY STREET. THE POWER STEERING ASSIST JUST SUDDENLY WENT OUT. WHICH MADE IT IMPOSSIBLE TO TURN. I WAS LUCKY THERE WAS NO TRAFFIC AT THAT MOMENT, VERY DANGEROUS! THIS IS THE SECOND TIME. I BOUGHT THIS 2010 FUSION IN 2013. I HAVE ALREADY REPLACED THE POWER ASSIST ONCE. NOW THIS HAPPENED AGAIN!?
Mileage: 139,000
POWER STEERING FAILED SEVERAL TIMES DURING LOW-SPEED DRIVING. LOST BOOST AND VEHICLE WAS NEARLY IMPOSSIBLE TO STEER IN CURVED DRIVEWAY. AFTER THIRD FAILURE IT BECAME CLEAR THIS COULD BE A SERIOUS SAFETY HAZARD IF IT FAILED AGAIN AT HIGHER SPEED. ENTIRE POWER STEERING RACK HAD TO BE REPLACED FOR $2400.
Mileage: 114,000
ELECTRONIC POWER STEERING FAULT. THE ELECTRONIC POWER STEERING FAILED ON ME MULTIPLE TIMES IN THE PAST WEEK. IT WILL BE WORKING FINE THEN OUT OF NOWHERE STOP WORKING AND MAKES THE CAR REALLY HARD TO STEER. ITS HAPPENED WHEN STATIONARY AND IN MOTION WHEN PULLING IN OR OUT OF THE DRIVEWAY. NEEDS TO BE RECALLED AND FIXED. I HAVE STOPPED DRIVING THE CAR UNTIL IT GETS RECALLED AND FIXED FOR THE SAFETY OF MYSELF AND OTHERS.
Mileage: 206,000
NO POWER STEERING UPON STARTING VEHICLE IN DRIVEWAY, POWER STEERING ASSIST FAULT CODE APPEARED IN DASH, NO POWER STEERING, UNABLE TO OPERATE VEHICLE
Mileage: 50,710
POWER STEERING HAS CEASED TO FUNCTION AND THE MANUAL STEERING IS VERY DIFFICULT. THIS IS THE SAME PART NUMBER THAT WAS RECALLED IN 2011-2013 MODELS. WHY WASNT EVERY VEHICLE THAT USED THIS SAME STEERING RACK RECALLED? FORD WANTS ME TO PAY OVER $1600 FOR THE REPAIR. THIS INVESTIGATION HAS BEEN ONGOING FOR SOME TIME AND NEECS TO BE CONCLUDED SO I CAN GET MY CAR ON THE ROAD AGAIN. THE CARS STEERING STOPPED WORKING WHILE I WAS DRIVING ON A HIGHWAY CLOVERLEAF ONRAMP, AND SENT ME OFF THE ROAD AND ONTO THE SHOULDER. LUCKILY, THERE WAS NOTHING IN THE WAY, AND I WAS ABLE TO GET CONTROL BEFORE GOING DOWN AN EMBANKMENT.
Mileage: 70,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FETTE FORD (973-779-7000, LOCATED AT 1137 US-46, CLIFTON, NJ 07013) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Mileage: 65,000
I'M WRITING TO INQUIRE ABOUT NHTSA ACTION NUMBER: EA17004. THIS INVESTIGATION HAS BEEN GOING ON SINCE NOVEMBER 2017. AND BEFORE THIS INVESTIGATION THERE WAS A "PRELIMINARY" INVESTIGATION DATING BACK TO SEPTEMBER 2016. PRIOR TO THIS THERE WAS AN ORIGINAL INVESTIGATION BACK IN 2014 FOR THE EXACT COMPLAINT DESCRIBED WHICH INITIATED A RECALL FOR 2011 AND 2012 MODELS BUT CONVENIENTLY EXCLUDED THE 2010 MODEL. IS FORDS PLAY TO JUST WAIT FOR AS MANY OF THESE 2010S AS POSSIBLE TO BE OFF THE ROAD AND IN THE SCRAP HEAP BEFORE THEY HAVE TO SPEND MONEY ON FIXING THIS? I THINK ITS TIME TO MAKE A DECISION AT THIS POINT, RECALL OR NOT. THIS IS RIDICULOUS, THIS ORIGINATED IN 2014.
Mileage: 60,000
I HAD A POWER STEERING ASSIST FAULT ERROR ON MY CAR WITH A ADVANCE TRAC ERROR. I WAS UNABLE TO DRIVE MY VEHICLE AND BROUGHT IT IN TO THE FORD DEALERSHIP TO HAVE SERVICED, AFTER THE INSPECTION THEY CALLED AND SAID IT IS THE POWER STEERING GEAR UNIT WHICH NEEDS TO BE REPLACED FOR $2189. OBVIOUSLY NEEDING A VEHICLE I HAD TO DISH OUT THE MONEY WHICH IS UNFAIR DUE TO THIS SAME UNIT HAS BEEN RECALLED ON THE 2011 FUSIONS. PLEASE ASSIST SO WE MAYBE REFUNDED AND GET THESE FAULTY UNITS OFF THE ROAD AND REPAIRED BEFORE SOMEONE GETS KILLED.
Mileage: 98,000
STARTED CAR THIS MORNING 1/26/19 AND THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. I WAS UNABLE TO STEER OUT OF MY DRIVEWAY. CURRENTLY TOWING THE CAR TO FORD OF KIRKLAND, WA FOR FURTHER ANALYSIS.
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
ON 01/16/2019 WHEN I WAS LEAVING MY HOUSE, I STARTED THE CAR AND WHEN I PUT IT IN REVERSE, THE STEERING LOCKED AND WARNING LIGHTS ARE ON SAYING SERVICE ADVANCETRAC. I WAS NOT ABLE TO TURN THE WHEEL. I STOP AND PUT CAR IN PARK. THE STEERING CAME BACK ON AND I WAS ABLE TO GET WARNING LIGHTS OFF BY RESTARTING CAR. THE FOLLOWING DAY IT DID THE SAME EXACT THING. I DID NOT DRIVE IT MUCH TILL 01/21/2019. THAT AFTERNOON WHILE TURNING RIGHT ONTO A COUNTY HIGHWAY, THE SAME THING HAPPENED WHILE PARTWAY THREW THE TURN. I WAS NOT ABLE TO STEER AND ALMOST HIT THE ONCOMING CAR BECAUSE I WAS UNABLE TO TURN MY CAR TO COMPLETE THE TURN I WAS PART WAY INTO WHEN FAILURE HAPPENED. I ENDED UP COMING TO A STOP ON THE LEFT SHOULDER. THANK GOD THE OTHER DRIVER WAS PAYING ATTENTION. AND SWERVED TO AVOID HITTING ME WHEN I CROSSED INTO HIS LANE. THE TRACTION CONTROL LIGHT CAME ON AND THE ! CAME ON. AND WARNING SAID SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW. WAS ABLE TO RESTART CAR AND IT WAS BACK TO NORMAL. VERY SCARY! MY CAR HAS THE SAME RACK AND PINION AS THE CARS THAT ARE COVERED BY THE RECALL 15S18. MY CAR HAS MANUFACTURING DATA OF 06/09/2010. THEREFORE IT'S NOT PART OF THE RECALL. BUT IT'S THE SAME PART AND SAME PROBLEM. PLEASE MAKE THEM EXPAND THE RECALL TO COVER ALL CARS AFFECTED. MY CAR HAS 123,456 MILES ON IT WHEN ISSUE STARTED.
Mileage: 123,456
POWER STEERING ASSIST DEFAULT. WHEN DRIVING AT MULTIPLE SPEEDS THE STEERING LOCKS UP AND BECOMES IMPOSSIBLE TO TURN. IT OCCURS BOTH ON CITY STREETS AND ON THE HIGHWAY. THAN THE LORD I WAS ABLE TO MUSCLE IT TO THE SIDE OF THE ROAD. IF MY WIFE OR DAUGHTER WERE DRIVING IT WOULD'VE BEEN A CATASTROPHE.HIS HAS HAPPENED AT LEAST 5 TIMES OVER A 6 MONTH PERIOD. EVERY TIME IT HAPPENED I WOULD TURN THE CAR ON AND OFF AND WAIT FOR IT TO RESET. FORD HAS RECALLED THE 2011-2012 FUSIONS BUT NOT THE 2010. ALL 3 YEARS OF FUSIONS HAVE THE EXACT PART MADE BY TRW (EPAS)
Mileage: 60,000
POWER STEERING HAS FAILED. I NO LONGER HAVE POWER STEERING IN MY 2010 FORD FUSION. BEING MY ONLY VEHICLE, THIS HAS LEFT ME WITH A VERY HARD HARDSHIP. I'VE ONLY GOT TWO PAYMENTS LEFT TILL I CAN SAY I OWN MY CAR, BUT CAN LONGER DRIVE IT. IT'S BEEN SITTING FOR MONTHS. I TURN MY CAR ON TO PULL OUT OF MY DRIVEWAY WHEN THE POWER STEERING SYSTEM WENT OUT.
Mileage: 125,000
THE ELECTRONIC POWER STEERING INTERMITTENTLY STOPS WORKING WHEN DRIVING. I GET THE MESSAGE SERVICE POWER STEERING NOW MESSAGE ON MY DASHBOARD.
Mileage: 90,000
I WAS DRIVING MY CAR HOME FROM MY FRIEND'S HOUSE. WHILE I WAS TURNING OUT OF THE NEIGHBORHOOD, THE STEERING WHEEL DID NOT RELEASE AND I PROCEEDED TO HIT A CURB, DAMAGING MY TWO LEFT WHEELS AND THE DRIVER FRONT OF THE VEHICLE. THE ABS LIGHT CAME ON, BUT NO POWER STEERING MESSAGES. WHEN PULLING INTO THE GAS STATION, THE POWER STEERING WOULD NOT ENGAGE.
Mileage: 160,000
POWER STEERING FAILURE - LOST STEERING CONTROL. FORTUNATELY THIS HAPPENED IN MY DRIVEWAY OR I WOULD HAVE HAD AN ACCIDENT. THIS IS VERY DANGEROUS AND IT GOES OUT SUDDENLY.
Mileage: 86,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED. THE DEALER (KUNES COUNTRY FORD LINCOLN OF DELAVAN, 1234 GENEVA ST, DELAVAN, WI 53115, (262) 427-1323) INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE DEALER DIAGNOSED THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
POWER STEERING SATURDAY NIGHT 1/12/19 MY FAMILY AND I WERE DRIVING HOME WHEN WE HEARD A BEEPING SOUND. I LOOKED DOWN AT THE DASH AND IT READ: "ADVANCE TRAK SERVICE POWER STEERING NOW." IT HAS NEVER DONE THIS AND WE BOUGHT THIS BACK IN OCTOBER, 2018. IT'S NEVER GIVEN ANY SIGN AS TO GOING OUT TIL THAT NIGHT. WE WERE FORTUNATE TO GET HOME SAFELY. FORD IS EXPECTING ME TO PAY THEM TO DIAGNOSE IT AND POSSIBLY RESET IT, WHICH MAY OR MAY NOT FIX THE PROBLEM. I'M DISAPPOINTED THAT THERE IS NO RECALL ON THIS SEEING AS HOW MANY COMPLAINTS THERE ARE FOR THIS EXACT ISSUE. THERE NEEDS TO BE A RECALL ON THESE 2010 MODELS SEEING AS THE DID SO FOR LATER MODELS. IT'S UNSAFE TO DRIVE NOW FOR FEAR OF GETTING INTO AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.
Mileage: 139,000
WHILE DRIVING AND TRYING TO MAKE AT TURN POWER STEERING LOCKED UP AND CAUSED ME TO RUN UP A CURB AND BLOW OUT FRONT TIRE. WHILE I WAS ON A BUSY STREET. THIS HAPPENED AFTER MY CAR WAS REPAIRED FROM THE TAKATA AIR BAG RECALL.
Mileage: 123,000
I WAS JUST LEAVING A GAS STATION WHEN I HEARD BEEPING. I LOOKED DOWN AND SAW MY POWER STEERING ASST FAILURE LIGHT WAS ON AND MY SERVICE ADVANCE TRACK LIGHT. I LOST ALL POWER STEERING. I HAVE LOOKED UP AND SEEN YOU GUYS HAVE COVERED THE 2011 TO 2012 BUT NOT THE 2010 EVEN THOUGH THEY ARE EXPERIENCING THE SAME ISSUE
Mileage: 84,500
STEERING WHEEL WAS BLOCKED, IT WAS IMPOSSIBLE TO STEER. WE HAD TO TOW THE CAR TO SARASOTA FORD FOR REPAIR WHICH WAS EXPENSIVE.UNFORTUNATELY, THERE IS NO RECALL REGARDING THIS ISSUE AND WE HAD TO PAY ABOUT $1900.00 FOR THE REPAIRS.A QUICK SEARCH ON THE INTERNET REVEALED THAT THERE ARE THOUSANDS OF SIMILAR COMPLAINTS REGARDING THIS ISSUE FOR THE 2010 FUSION MODEL .AND THAT OTHER MODEL YEARS OF THE SAME CAR (2011-2012) HAVE ACTUALLY BEEN RECALLED FOR THIS SAME EXACT ISSUE.THESE EXPERIENCES HAVE PUT A LOT OF STRESS ON US, BOTH EMOTIONALLY AND NOW FINANCIALLY AS OUR LIMITED BUDGET HAS BEEN GREATLY AFFECTED BY THIS LATEST ISSUE WITH THE VEHICLE. WHILE NORMAL CONSUMABLE ITEMS (BRAKES, TIRES, ETC.) ARE EXPECTED TO BE REPLACED AT THE OWNER'S EXPENSE, THE STEERING SYSTEM IS NOT ONE THAT WE WOULD EXPECT TO FAIL IN A MODERN CAR.WE HOPE THAT THE FORD COMPANY STANDS BEHIND ITS PRODUCTS AND RESOLVES THE SAFETY RELATED ISSUES THAT AFFECT THESE MODELS, WITHOUT PLACING AN EXPENSIVE BURDEN ON ITS CUSTOMERS.
Mileage: 103,000
2010 FORD FUSION POWER STEERING LIGHT CAME ON AT 45 MPH COMING HOME. LUCK WAS ON MY SIDE. I WAS ONE MILE FROM HOME ON A STRAIGHT STRETCH OF HIGHWAY AND STARTED LOSING POWER STEERING. I GOT INTO MY DRIVEWAY AND CUT THE CAR OFF . THIS WAS A FRIDAY.OVER THE WEEKEND I LOOKED UP THE LIGHT CODE AND GOT A LOT OF BAD NEWS ABOUT THE RECALL THAT DID NOT HAPPEN FOR THE 2010 FUSION ON THE POWER ASSIST STEERING. I BOUGHT CAR NEW FROM FORD. NOW HAS 101079 MILES ON IT. TRY TO MOVE CAR MONDAY. I COULD NOT MOVE THE STEERING WHEEL AT ALL. I CALLED THE FORD DEALERSHIP AND THEY GOT A ROLLBACK TO BRING IT IN TO THEM. THAT WAS 125.00. TESTED FOR CODES FOR 125.00. RESET CODE AND DROVE IT FOR 12 MILES AND SAID IT MAY COME BACK ON. QUOTED 2500.00 TO REPLACE PARTS AND REALIGN FRONT TIRES..I AM MAD I DID NOT GET A LETTER WARNING ABOUT THIS WHEN THEY RECALLED THE 2011-12 MODELS. THE CAR WILL SIT STILL TIL I GET A RECALL NOTICE. I CANNOT AFFORD TO REPAIR IT AT THIS TIME.
Mileage: 101,079
POWER STEERING HAS FAILED TWICE IN THE PAST WEEK DURING DRIVEWAY LOW-SPEED MANEUVERING FOLLOWING COLD START AND CAR BECAME DIFFICULT OR IMPOSSIBLE TO STEER. IN ONE OF THE TWO CASES A FAULT MESSAGE APPEARED. POWER STEERING WAS RESTORED BY TURNING ENGINE OFF AND RESTARTING. NO DAMAGE OCCURRED DUE TO LOW SPEED (1-3 MPH) BUT HAD THIS HAPPENED A MINUTE LATER TWO NEIGHBORHOOD CHILDREN WALKING TO THEIR SCHOOL BUS WOULD HAVE BEEN ENDANGERED.
Mileage: 113,000
WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". I AM UNABLE TO TURN THE WHEEL AT THIS TIME. WHEN I TURN OFF AND RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN THE PAST WEEK.
Mileage: 78,000
I WAS DRIVING MY 2010 FORD FUSION AND MY POWER STEERING JUST WENT OUT ON ME OUT OF NOWHERE WITH NO WARNING AS I WAS TURNING RIGHT, MAKING IT SO I COULDN'T TURN THE WHEEL. THIS CAUSED ME TO HIT A CURB WHICH LUCKY DIDN'T DAMAGE MY FENDER OR BUMPER BUT DAMAGED MY RIGHT FRONT TIRE CAUSING IT TO BE PUSHED BACK. NOW THERE IS 'SERVICE POWER STEERING NOW' WARNING ON MY CAR. FORD SAID I WOULD NEED A NEW STEERING RACK AND I'VE SEEN SO MANY OTHER ONLINE WITH THE SAME PROBLEM AND A RECALL FOR THE 2011 MODEL, BUT NOT THE 2010.
Mileage: 184,150
IN MOTION: BRAKES STOPPED WORKING PROPERLY WHILE DRIVING (MODULATOR FOR ABS FAILED) AND POWER STEERING LOCKED UP THE STEERING WHEEL TO THE POINT THAT IT REQUIRED SIGNIFICANT EFFORT WHILE DRIVING WHICH CREATED A DANGEROUS SITUATION FOR MY 17 YEAR OLD DAUGHTER WHO HAD TO STOP IN THE MIDDLE OF THE STREET.
Mileage: 135,125
POWER STEERING ASSIST FAILURE WHEN STARTING ENGINE.
Mileage: 165,000
THE POWER STEERING KEEPS GOING OUT. WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". WHEN I RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY AND I AM TERRIFIED OF THE DAY IT GOES OUT WHILE DRIVING WITH MY 3 KIDS IN THE CAR.
Mileage: 202,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Mileage: 113,000
HAD MULTIPLE OCCASIONS OF POWER STEERING ASSIST FAILURES WHILE DRIVING WITH NEAR ACCIDENTS EACH TIME (THANKFULLY DID NOT OCCUR). POWER STEERING WAS RESTORED AFTER SHUTTING OFF AND BACK ON. TOOK INTO FORD DEALERSHIP AND THEY STATED THAT THE ELECTRONIC STEERING RACK HAS AN INTERNAL FAILURE REQUIRING REPLACEMENT. 1966$ TO FIX. DISAPPOINTED IN FORD AND NHTSA FOR KNOWING THAT THE 2010 FORD FUSIONS LIKELY HAVE SIMILAR ISSUES TO THE RECALLED 2011-2013 ONES YET CHOOSE TO NOTHING ABOUT IT. HAPPY TO PROVIDE DOCUMENTATION IF REQUESTED.
Mileage: 99,670
MY 2010 FORD FUSION SE POWER STEERING ASSIST FAULT NOTIFICATION HAS BEEN COMING ON FOR ABOUT 3 YEARS OFF AND ON. EVERY MECHANIC I SPEAK TO IS TELLING ME TO RESET IT AND I SHOULD BE OK. SO I'VE DONE THAT SEVERAL TIMES AND THAT DOESN'T SEEM TO HELP BECAUSE IT NEVER WORKED. ONCE DAY I WAS ON MY WAY TO WORK IN JULY OF 2018 AND I LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY AND I COULD'VE BEEN IN A TERRIBLE ACCIDENT BUT LUCKILY I WAS ABLE TO MANUALLY STEER THE WHEEL TO GET ME TO MY JOB. MY HUSBAND HAD TO COME TO MY JOB TO PICK THE CAR UP AND TAKE IT HOME. THE CAR IS NON OPERABLE BECAUSE OF THIS. WE BOUGHT THIS CAR FEBRUARY 15TH, 2015 AND ALL AROUND IT WAS A GREAT CAR BUT WE ARE SLOWLY FINDING OUT THAT THIS CAR WAS NOT PROPERLY BUILT CORRECTLY AND THIS IS VERY CONCERNING BECAUSE THIS IS A FAMILY VEHICLE THAT WAS ONCE NOTED AS A SAFE PASSENGER VEHICLE AND IT'S RXACTLY THE OPPOSITE. I'M SO FRUSTRATED BECAUSE EVERY AUTO SHOP IS TELLING MY HUSBAND AND I THAT IT'LL COST APPROXIMATELY $1900+ TO FIX!! THIS IS ABSOLUTELY INSANE BECAUSE THERE'S NO WAY THAT THIS EPS- ELECTRONIC POWER STEERING RACK AND PINION SHOULD BE OUT ON THIS CAR!! I'VE HAD CARS FROM BEGINNING TO END AND THAT WAS NEVER AN ISSUE. HOWEVER I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS DEFECT AND THIS NEEDS TO BE FIXED!! ALL FORD FUSIONS FROM 2010+ NEEDS TO BE FIXED BECAUSE THIS IS DANGEROUS AND NOT SAFE!
Mileage: 109,000
POWER STEERING ASSIST FAILED WHILE VEHICLE WAS PARKED AND THE ENGINE WAS OFF. THE CAR WAS DERIVABLE AND TAKEN TO THE DEALER THE NEXT DAY. DEALER REPORTED THAT "PULLED CODES FROM PCM. FOUND CODE P07AE: 09-C8". DEALER QUOTED $2,100 TO REPLACE STEERING GEAR. I REQUESTED THAT THEY "RESET CODES" WHICH WAS DONE. POWER STEERING ASSIST BEGAN WORKING. I BELIEVE THAT YOU ARE INVESTIGATING THIS ISSUE AND THAT FORD DID RECALL SOME VIN'S BUT NOT OTHERS.
Mileage: 98,284
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 42 MPH, THE STEERING SEIZED AND THE POWER STEERING AND ADVANCETRACK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN FORD (1250 US-31, GREENWOOD, IN 46143, 317-884-7164), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16769738. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Mileage: 128,000
MY 18 YEAR OLD DAUGHTERS 2010 FORD FUSION WENT IN TO A STEERING FAILURE MODE WHILE IN MOTION ON A HIGHWAY ON HER WAY HOME FROM SCHOOL. THE VEHICLES STEERING WAS INOPERABLE FOR SEVERAL MILES AND SHE WAS ABLE TO FORCE THE WHEEL WITH NO POWER TO MAKE 3 TURNS TO GET TO OUR HOME IN THE COUNTRY. THE MESSAGE AND FAULT CLEARED WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED THE NEXT MORNING. IT HAS HAPPENED 5-6 MORE TIMES OVER THE PAST MONTH. I HAVE TAKEN HER OUT OF THE VEHICLE IN FEAR SHE WILL BE INVOLVED IN A SERIOUS ACCIDENT.
Mileage: 177,860
POWER STEERING ASSIST FAULT. IT LOCKED UP AND NOW STATES ADVANCE TRACSYSTEM ERROR COMES UP NOW AS WELL
Mileage: 98,000
I WENT TO DRIVE MY CAR AND LOST ALL STEERING CAPABILITIES...THE POWER STEERING WAS LOST. I STILL HAD TO GET MY CAR HOME WHICH WAS STILL A SAFETY ISSUE WITHOUT THE POWER STEERING I WAS CLOSE TO HOME AND I WAS IN A PANIC WITHOUT THE STEERING CAPABILITIES. THE CAR WAS IN MOTION TO GET IT HOME. THIS WAS A VERY SCARY SITUATION. IF I HAD BEEN ON A MAJOR ROAD THIS WOULD OF BEEN A SERIOUS SITUATION WHICH WOULD OF LEAD TO AN ACCIDENT NOT BEING ABLE TO STEER THE VEHICLE. THERE NEEDS TO BE A RECALL FOR THESE POWER STEERING MECHANISMS.. I AM SURPRISED THERE HASN'T BEEN BECAUSE I AM AWARE THERE ARE THOUSANDS OUT THERE WITH THE SAME PROBLEM. WE HAVE NOT MOVED THE CAR FROM THE GARAGE YET TO GET IT TO A DEALER STILL UNSAFE TO DRIVE. FORD NEEDS TO RECALL ALL VEHICLES WITH THIS PROBLEM
Mileage: 80,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
STEERING:ELECTRIC POWER ASSIST SYSTEM , FALIURE. THE VEHICLE PULLED HARD TO THE RIGHT ALMOST CAUSING ME TO CRASH. ON THE HIGHWAY .THE ELECTRONIC POWER SYSTEM GAVE OUT ON ME .NOT SAFE TO DRIVE.THERE IS A RECALL ON NEWER MODELS LIKE 2011 BUT NOT 2010
Mileage: 17,100
CAR'S STEERING FAILED AND ALMOST CAUSED AN ACCIDENT. MY DAUGHTER WAS DRIVING AND THE POWER STEERING STOPPED WHILE SHE WAS DRIVING DOWN A CITY AFTER LEAVING THE FORD DEALER FOR A AIRBAG REPAIR AT 30-40 MILES PER HOUR. TOOK IT RIGHT BACK TO FORD DEALER SAID IT WOULD BE APPROXIMATE $2000 TO REPAIR. WE HAVE HAD THE CAR SINCE 6,000 MILES AND NOW IT HAS 65,000 MILES.
Mileage: 65,000
I DON'T SEEM TO UNDERSTAND HOW THIS ISSUE HAS NOT BEEN AN OFFICIAL RECALL YET DIRECTED BY THE NHTSA. OUT OF 3806 (AS OF DEC 20 2018) THERE ARE 1024 STRICTLY RELATED TO STEERING. I AS WELL AS SO MANY OTHER FORD OWNERS HAVE FALLEN VICTIM TO THE FAILING OF THE ELECTRONIC POWER STEERING ASSIST. WENT OUT TO GO TO WORK LAST NIGHT AND POWER STEERING ASSIST FAULT" CONTINUES TO DISPLAY, RESTARTING VEHICLE DOES NOT SEEM TO FIX AS OTHERS HAVE STATED. AM GLAD THIS DID NOT OCCUR WHILE DRIVING AS HAS HAPPENED IN OTHER REPORTS. I AM SERIOUSLY QUESTIONING AS OTHERS HAVE IF IT IS GOING TO TAKE AN ACCIDENT THAT KILLS SOMEONE BEFORE THIS INVESTIGATION IS TAKEN SERIOUSLY. FROM WHAT I CAN SEE ITS SOMETHINGS THAT HAS BEEN WELL KNOWN SINCE THIS TIME LAST YEAR, YET PEOPLE CONTINUE TO HAVE IT FAIL, AND NOTHING IS DONE ON FORDS PART. THEY JUST KEEP COLLECTING MONEY FROM PEOPLE THAT HAVE NO OTHER OPTION THAN TO HAVE THEM FIX IT. ONCE THE DEALER OPENS I AM GOING TO BE HAVING TO GET THE CAR TOWED TO THE DEALER TO HAVE ISSUE RESOLVED, AND I'M SURE BE QUOTED THE $1,500-1,800 THAT OTHERS HAVE BEEN QUOTED, AS WELL AS BE TOLD "WE HAVEN'T HEARD ANYTHING ABOUT THIS" UNTIL I MENTION ALL THE REPORTS, MUCH LIKE MY DOOR HANDLE THAT BROKE, AND WASN'T UNTIL I TALKED TO A DIFFERENT CUSTOMER SUPPORT AGENT THAT IT ACTUALLY WAS WELL KNOWN. WHAT I'M SEEING IS ISSUES WHICH ARE VERY COMMON, AFFECTING HUNDREDS TO THOUSANDS OF OWNERS, BUT FORD CONTINUES TO SAYS ITS NOT THEIR PROBLEM, IT HASN'T BEEN RECALLED SO WE MUST PAY TO GET IT FIXED AND BE ON OUR WAY. HONESTLY THINKING AS OTHERS THAT EVEN AS HAPPY AS I HAVE BEEN IN THE PAST WITH FORD, IT WILL PROBABLY NOT BE MY VEHICLE OF CHOICE COME TIME TO BUY A NEW CAR AS RECENTLY ISSUES THAT SHOULD BE GETTING ADDRESSED ARE CONSISTENTLY NOT BEING ADDRESSED.
Mileage: 80,000
POWER STEERING FAILURE WHILE CAR IN MOTION. STEERING EXTREMELY DIFFICULT, LOCKS AT RANDOM AND STEERS CAR IN UNINTENDED DIRECTIONS OF TRAVEL. SERVICE POWER STEERING AND ADVANCETRAC FAULTS ON DASH.
Mileage: 153,200
THE POWER STEERING CUTS OUT WHEN THE CAR IS BEING DRIVEN!!! THIS HAS HAPPENED SEVERAL TIMES WHEN MAKING A TURN. THE LAST TIME IT HAPPENED WAS DECEMBER 2, 2018 ON MONROEVILLE BLVD IN MONROEVILLE PA. WHEN THIS HAPPENS THE MESSAGE "POWER STEERING ASSIST FAULT" IS DISPLAYED ON THE DASHBOARD. SINCE THEN EVERY TIME THE CAR IS STARTED THIS MESSAGE IS DISPLAYED, AND THERE IS NO POWER STEERING ANYMORE.THE NHTSA HAS MADE FORD RECALL THE 2011-2013 FORD FUSION YEAR MODELS FOR THIS PROBLEM, BUT HASN'T MADE THEM RECALL THE 2010 YEAR MODEL THAT HAS THE SAME PROBLEM. I AM AFRAID TO DRIVE THE CAR SINCE YOU NEVER KNOW WHEN THIS WILL HAPPEN, NOT TO MENTION THIS CAR IS ALSO ON THE RECALL LIST FOR THE PASSENGER AIRBAG POSSIBLY NOT DEPLOYING IN A CRASH. THE SAFETY OF MY FAMILY AND FRIENDS, ESPECIALLY WHO EVER IS IN THE PASSENGER FRONT SEAT IS THE MOST IMPORTANT THING TO ME!!! HOW CAN I DRIVE A CAR THAT IS UNSAFE? WHY HASN'T FORD RECALLED THIS MODEL YEAR LIKE THEY DID THE OTHER YEARS? I WAS TOLD BY THE FORD DEALER THERE IS NOTHING THEY CAN DO FOR ME, AND THE REPAIR WOULD COST BETWEEN $1800. AND $2200. FORD KNOWS THERE IS A PROBLEM AND WON'T DO ANYTHING ABOUT IT, THAT IS WHY I AM CONTACTING YOU. ANYTHING YOU CAN DO IS GREATLY APPRECIATED.
Mileage: 49,000
MY CAR HAD "POWER STEERING ASSIST FAULT" COME UP ON THE DASHBOARD AFTER I STARTED IT IN A PARKING LOT AND THE LACK OF POWER STEERING MADE THE CAR UNABLE TO DRIVE SAFELY. THIS WARNING HAD COME ON SEVERAL TIMES OVER THE PAST FEW MONTHS, BUT THE OWNER'S MANUAL FOR THE FORD FUSION 2010 SAYS TO TURN OFF THE CAR FOR 10 SECONDS AND RESTART IF THIS HAPPENS (PGS 213-15). THIS HAD SOLVED THE PROBLEM THE PAST FEW TIMES. THE MESSAGE WILL NOT GO AWAY NOW EVEN AFTER RESTARTING THE CAR. I HAVE SEEN THAT THERE HAVE BEEN MANY PROBLEMS WITH FORD'S EPS SYSTEM, ESPECIALLY SINCE 2011-2013 MODELS HAVE BEEN RECALLED. I WAS FORTUNATE THAT IT HAPPENED IN A PARKING LOT, BUT WANTED TO REPORT THE INCIDENT.
Mileage: 104,000
WHILE DRIVING FUSION SERVICE DOWN HIGHWAY SUNDAY(12-16-18) SERVICE POWER STEERING NOW LIGHT CAME ON & COULDN'T TURN STEERING WHEEL WITHOUT COMPLICATIONS & HAD TO GET HOME TO PARK CAR BEFORE I HIT SOMETHING DUE TO STEERING WHEEL TOO HARD TO STEER, CAR SHAKING, AND COULDN'T HARDLY KEEP IN LANE. THE SERVICE ADVANCE LIGHT ALSO CAME ON & BOTH REMAIN ON & LITTLE TO NO CONTROL LEFT TO STEER THE CAR SO CAR REMAINS PARKED. FORD KNOWS THERE ARE ISSUES WITH THIS PART AND EXTREMELY COSTLY REPAIRS AND PART IS A NECESSITY TO SAFELY OPERATE THE CAR. THIS PART SHOULD BE RECALLED AND REPAIRED AT THE COST OF FORD MOTOR NOT THEIR CUSTOMERS WHO SEEK A SAFE CAR TO TRANSPORT THEMSELVES AND THEIR FAMILIES IN.
Mileage: 117,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING SEIZED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Mileage: 125,000
POWER STEERING ASSIST FAULT
Mileage: 116,000
A ERROR COMES UP ON DASH DISPLAY ' POWER STEERING ASSIST ERROR' THE BELL RINGS AND CAR LOCKS UP. YOU CANNOT STEER THE VEHICLE. I WAS LUCKY I WAS JUST PULLING OUT OF MY STREET AND ONLY GO 10 MPH. IF I WAS ON THE FREEWAY THIS COULD HAVE BEEN DISASTROUS. I LOOKED IT UP AND COME TO FIND OUT IT IS A DESIGN FLAW. 2012 AND 2011 HAVE BEEN RECALLED BUT NOT THE 2010S?? I JUST PAID OFF MY CAR AND NOW IT'S TOO DANGEROUS TO DRIVE PLEASE HELP. THIS ERROR HAS HAPPENED 3 TIMES
Mileage: 105,000
STEERING INTERMITTENTLY LOCKS UP WHILE DRIVING ON CITY STREETS. IT IS DRIVEN BY A YOUNG DRIVER, AND I AM UPSET TO FIND OUT SO MANY OTHER PEOPLE HAVE THIS COMPLAINT AND FORD HAS NOT EXTENDED THEIR RECALL TO THE 2010 MODEL. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT A COINCIDENCE WHEN SO MANY OTHER 2010 FUSION OWNERS EXPERIENCE THE SAME ISSUE. RIDICULOUS.
Mileage: 82,205
JUST LIKE OTHERS HAVE SAID THE POWER STEERING IN MY WIFE'S CAR WENT OUT. THANK GOODNESS SHE WAS PARKED WHEN IT WENT OUT DUE TO THE FACT WE ARE DRIVING OUR 16 MONTH OLD AROUND IN IT. ALSO JUST LIKE THE OTHERS WE HAVE BEEN TOLD IT WOULD BE AROUND 1,500.00 TO 1,800.00 DOLLARS TO REPAIR.
Mileage: 160,000
AFTER 3 YEARS OF THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC WARNING MESSAGES THE CAR FINALLY HELD THE CODE LONG ENOUGH FOR FORD TO DIAGNOSE THE CODE. THERE ARE 4 CONTROL ARMS AND THE POWER STEERING RACK THAT ARE BAD IN THE CAR NOW AND FORD WANTS $2875 TO MAKE THE REPAIR WHICH I CANNOT AFFORD AND NOW HAVE A USELESS CAR.
Mileage: 142,000
POWER STEERING FAILED AND WAS REPORTED EARLIER THIS YEAR. COMPLAINT NO. 11090283. SUBSEQUENT TO INITIATING THE COMPLAINT I DID HAVE THE POWER STEERING RACK REPLACED A THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED. TOTAL COST FOR REPLACEMENT WAS $1618.37. I CALLED FORD CORPORATE AND EXPLAINED THE SITUATION. I WAS ADVISED TO KEEP MY INVOICE AND WOULD BE REIMBURSED IF THERE IS A RECALL. WITH SO MANY COMPLAINTS OF THIS NATURE (STEERING FAILURE) WHEN WILL THE NHSTA DIRECT FORD TO INITIATE A RECALL?
Mileage: 105,100
THE STEERING FREEZES WHEN WE ARE DRIVING AND WE CANNOT TURN THE CAR. IT IS VERY SCARY SO ARE NOT DRIVING THE CAR NOW. THE LOCAL FORD DEALERSHIP SAID IT WOULD BE $2000 REPAIR.
Mileage: 163,000
I LOST MY POWER STEERING WITH NO NOTICE AND WAS UNABLE TO CONTROL THE VEHICLE.. GOOD THING THIS HAPPENED AS I WAS PULLING INTO WORK NOT WHILE I WAS ON THE HIGHWAY. THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST ALL CONTROL OF THE CAR. MY VEHICLE ONLY HAS 49K MILES. I SEE THIS IS A KNOWN ISSUE BUT FORD HAS NOT RECALLED THE 2010? FORD NEEDS TO TAKE ACCOUNTABILITY!
Mileage: 49,000
POWER STEERING FAILED. MY CAR NOW HAS AROUND 182,000 MILES. 3 WEEKS AGO I STARED HAVING ISSUES WITH THE POWER STEERING LOCKING UP WHEN STARING MY CAR ON NOV 28TH. I TURNED THE KEY OFF AND I STARTED THE CAR WITH ALL WORKING OK. BUT SOMETHING SEEMS WILL GO WRONG SOON AND NEED REPAIRS A FORD DEALER RAN A TEST. TEST RESULTS FROM MY FORD DEALER SHOWED I NEED A NEW POWER STEERING SYSTEM COSTING ME AROUND $1,800. I UNDERSTAND FORD RECALLED 2011 FUSIONS INCLUDING THOSE BUILT IN SEPT OF 2010. BUT NOT ANY 2010 FUSIONS BUILT EARLIER THAT SAME YEAR.
Mileage: 182,000
I WAS DRIVING HOME FROM THE DOLLAR STORE ABOUT THREE MILES AWAY FROM MY HOME AND AS I WAS DRIVING DOWN THE HILL HEADED TOWARDS MY HOUSE A LIGHT CAME ON IN THE DASH BOARD. THE NEXT THING THAT HAPPEN WAS A WARNING CAME ACROSS THAT READ " SERVICE POWER STEERING NOW". LUCKILY I WAS NOT VERY FAR FROM AND WAS ABLE TO MAKE IT INTO MY DRIVEWAY. I HAVEN'T DROVE THE CAR SINCE THE INCIDENT THINKING MAYBE IT WOULD RESET, BUT IT HASN'T AND THE STEERING WHEEL WILL NOT EVEN TURN NOW.
Mileage: 115,648
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE SERVICE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE AND THEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Mileage: 126,000
MY CAR COMPUTER IS GIVING ME WARNING POWER STEERING FAULT WHICH IS BEEN RECALLED FOR 2011 TO 2015 MODELS. THESE REFUSE TO FIX MY MODEL BECAUSE IT IS A 2010 THIS IS A FACTORY DEFECT AS WELL
Mileage: 124,000
WHILE DRIVING THE CAR IN TOWN, THE POWER STEERING WAS LOST AND A CORRESPONDING ERROR LIGHT ILLUMINATED ON THE DASH "SERVICE POWER STEERING NOW". THE CAR BECAME VERY HARD TO MANEUVER AFTER THE LOSS OF THE POWER STEERING SYSTEM. THANKFULLY MY WIFE WAS NOT DRIVING THE CAR AT THE TIME AS I DON'T SHE COULD HAVE APPLIED THE AMOUNT OF FORCE TO SAFELY MANEUVER THE CAR OUT OF TRAFFIC.
Mileage: 160,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED RIGHT AFTER THE VEHICLE WAS STARTED FROM A PARKED POSITION. ALSO, THE POWER STEERING INDICATOR ILLUMINATED REGARDING A POWER STEERING ASSIST FAULT ERROR. ONCE THE CONTACT WAS DRIVEN HOME, IT WAS RESTARTED AND OPERATED NORMALLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,800. *TT CONSUMER STATED FAILURE OCCURRED AS DESCRIBED ON REVERSE SIDE. ALL POWER ASSIST FAILED VEHICLE HOME TURNED OFF - RESTARTED AND STEERING WORKED, HAVEN'T HAD PROBLEM SINCE. FORD RECALLED 2011-2015 SAME PROBLEM.*JB
Mileage: 98,800
THE STEERING LOCKED UP AND WAS AN INDICATOR THAT THE STEERING NEEDED TO BE SERVICED NOW! SO CANT STEER THE VEHICLE. I WAS AT WORK TO LEAVE AND COULDN'T MOVE THE STEERING WHEEL. I HAD ALL I COULD TO MOVE IT OUT OF THE WAY. VERY DANGEROUS NEEDLESS TO SAY.
Mileage: 5
I HAVE HAD MY POWER STEERING REPLACED B4 AT FORD OF VENTURA THEY TOOK ABOUT 2 MONTHS TO FIND THE CORRECT ELECTRICAL POWER STEERING RACK FOR MY VEHICLE NOW THE POWER STEERING RACK IS OUT AGAIN AND THEY REFUSE TO FIX IT BECAUSE I FILED WITH THE BETER BUISNES BUREAL ABOUT RECENTLY BEING OVERCHARGED FOR A IGNITION SWITCH I WOULD LIKE MY POWER STEERING TO WORK CAN IT PLEASE B REPLACED!?
AFTER GETTING OFF OF THE INTERSTATE AND HEADING TO DINNER WITH MY GIRLFRIEND, EVERYTHING WAS OKAY AND RUNNING SMOOTH. WHILE HEADING BACK HOME, THE "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING" LIGHTS COME ON UNEXPECTEDLY. SO, I PULL OVER, TURN OFF THE CAR AND TURN IT BACK ON. THIS SOLVED NOTHING, FURTHERMORE IT MADE THE ISSUE EVEN WORSE. SIMPLY SEARCH "2010 FORD FUSION" ON GOOGLE AND YOU'LL SEE MANY STORIES JUST LIKE MINE IN A MATTER OF A FEW SCROLLS. THE WORST PART OF THIS WHOLE THING ISN'T EVEN THE HUNDREDS AND HUNDREDS OF DOLLARS THAT MUST BE PUT INTO THE REPAIR. IF MY POWER STEERING WOULD HAVE WENT OUT WHILE I WAS ON THE INTERSTATE, I WOULD NOT BE HERE TODAY TO TELL MY STORY. SO, WHAT'S IT WORTH TO YOU, FORD? IS MY LIFE WORTH THE $1,500 TO YOU OR WILL YOU LET THIS CONTINUE TO HAPPEN UNTIL A LIFE IS TAKEN?... BUT THAT QUESTION MIGHT UNFORTUNATELY BE TOO LATE.
Mileage: 131,786
THE ELECTRONIC POWER STEERING WENT OUT WHEN PULLING IN TO A PARKING LOT RESTAURANT WITH NO WARNING. AS THE VEHICLE WAS SLOWING DOWN AND THE TURN WAS ALREADY MADE OFF THE HIGHWAY, THE POWER STEERING STOPPED WORKING. PARKED THE CAR ATE AND CAME BACK OUT TO SEE IF THE PROBLEM WAS JUST A RANDOM ISSUE, IT WAS NOT. THANKFULLY THE PARKING LOT WAS EMPTY AS IT COULD HAVE CAUSED AN ACCIDENT.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ELECTRIC POWER STEERING (EPS) FAILURE AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD EXTREME DIFFICULTY MANEUVERING THE STEERING WHEEL WHEN THE FAILURE OCCURRED AND THE EPS WARNING INDICATOR ILLUMINATED. THE DEALER (MCLARTY DANIEL FORD LINCOLN, 2609 S WALTON BLVD, BENTONVILLE, AR 72712, (479) 250-0922) WAS NOTIFIED. THE DEALER DID NOT LOOK FOR A DIAGNOSTIC TROUBLE CODE AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "FIX POWER STEERING" ALSO APPEARED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (LIBERTY FORD, 3101 CENTER RD., BRUNSWICK, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
THE STEERING ASSIST AND ADVANCE TRAC BOTH CAME ON AND POWER STEERING NO LONGER FUNCTIONS. IT HAS BEEN FUNCTIONING FINE FOR THE LAST 8MONTHS I HAVE OWNED THE VEHICLE.
Mileage: 146,754
SUDDEN FAILURE OF THE POWER ASSISTED STEERING WITH THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC NOW MESSAGES. FULLY REVERTING TO MANUAL STEERING WITH NO WARNINGS UNTIL THE EVENT OCCURRED. AT THE TIME OF THE FAILURE THE CAR WAS TRAVELLING ON A STRAIGHT SECTION OF A PAVED ROAD AT ROUGHLY 35 MPH.
Mileage: 120,000
WHILE DRIVING KIDS TO SCHOOL CHECK AUTOTRAC AND CHECK POWER STEERING LIGHTS ACTIVATED. AFTER DROPPING KIDS OFF AND ARRIVING HOME, CAR WAS TURNED OFF. CAR WAS STARTED AGAIN TO TAKE TO GARAGE TO BE CHECKED, BUT WIFE COULD NOT TURN WHEEL. HUSBAND WITH MUCH EFFORT DROVE 1/4 MILE TO GARAGE. UPON CHECKING W/GOOGLE HAVE FOUND HUNDREDS OF SAME COMPLAINTS, SOME INVOLVING ACCIDENTS.
Mileage: 92,000
UPON STARTING THE CAR THE WARNING LIGHTS STARTED TO GO OFF SAYING THERE WAS A "POWER STEERING ASSIST FAULT". AT THAT TIME, THERE WAS NO POWER STEERING. THE CAR COULD STILL BE OPERATED BUT WAS VERY DIFFICULT TO STEER.
Mileage: 90,000
THE LIGHT HAS COME ON THAT SIGNIFIES "POWER STEERING ASSIST FAULT". THE WHEEL STIFFENS UP AND THE VEHICLE LOOSES POWER STEERING. IT STARTS AS SOON AS THE IGNITION IS STARTED. THE VEHICLE'S STEERING WHEEL LOCKS UP.
Mileage: 167,220
POWER STEERING WENT OUT. WHILE GOING DOWN THE ROAD.
Mileage: 250
"POWER STEERING ASSIST FAULT" WARNING CAME ON AND I COULDN'T DRIVE. THEN I TURNED IT OFF AND ON AGAIN AND IT WORKED. I AM AFRAID TO DRIVE THIS CAR, IF I COULD SUDDENLY LOSE THE POWER STEERING, ESPECIALLY SINCE I AM 7 MONTHS PREGNANT.
Mileage: 90,000
I WAS DRIVING MY VEHICLE DOWN THE STREET WHEN MY POWER STEERING COLUM LOCKED UP AND AND ERROR POPPED UP STATING POWER STEERING ASSIST FAIL. I COULD HAVE CRASHED MY CAR AND SERIOUSLY HURT MYSELF AND SOMEONE ELSE. IF I WAS TURNING AND MY STEERING COLUM LOCKED UP I WOULD HAVE DEFINITELY CRASHED. THIS IS A HUGE PROBLEM WITHIN THIS MAKE A MODEL.
Mileage: 107,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Mileage: 85,000
WHILE DRIVING LOST POWER STEERING AND GOT POWER STEERING ASSIST FAULT CODE
Mileage: 50,700
I TURNED MY CAR ON AND I WAS UNABLE TO MOVE THE STEERING WHEEL AT ALL, NOTIFICATION LIT UP STATING "POWER STEERING FAULT". I HAD THE POWER STEERING FLUID CHECKED AND IT WAS NOT THE ISSUE. AFTER DOING RESEARCH I FOUND THAT THIS IS YET AGAIN ANOTHER ISSUE WITH 2010 FORD FUSIONS AND HAS HAPPENED TO MANY PEOPLE. IF THIS HAPPENED ON THE ROAD I WOULD BE UNABLE TO CONTROL MY VEHICLE MOST LIKELY RESULTING IN CRASH. THIS NEEDS TO BE RECALLED ASAP
Mileage: 135,000
THE POWER STEERING ON THE FORD FUSION 2010 WENT OUT AND WHILE PARKED AND THE STEERING WAS LOCKED. THE STEERING WHEEL STOPPED MOVING TOTALLY. THEN IT CAME BACK FOR A LITTLE AND WENT OUT AGAIN.
Mileage: 110,000
MY POWER STEERING AND MY BRAKE ASSIST ON MY CAR WENT OUT AS I WAS DRIVING AND LOCKED UP MY STEERING SYSTEM WHICH CAUSED ME TO HAVE AN ACCIDENT... IT IS SAID THAT IT'S A RECALL ON THIS ISSUE BY ANOTHER PERSON WHO HAS THE SAME YEAR AND MODEL.... I DIDNT KNOW WHO TO CONTACT SO I TRIED THIS WAY...
Mileage: 125,000
HAD TIRES ROTATED AND ONE DAY LATER GOT A FLAT TIRE AND STEERING BECAME VERY HARD WHILE DRIVING THE CAR. "SERVICE STEERING NOW" ILLUMINATED ON DASH. THEN HAD THE TIRE REPLACED AND STILL HAD THE STEERING PROBLEMWITH STEERING. SERVICE STEERING NOW IS STILL SHOWING UP.
Mileage: 1
I WAS DRIVING HOME AT NIGHT AND ATTEMPTED TO MAKE A RIGHT TURN AT APPROXIMATELY 30 MPH AFTER SLOWING FROM 45 MPH. AS I ATTEMPTED TO TURN THE SERVICE POWER STEERING LIGHT CAME ON MY DASHBOARD AND I FOUND MYSELF TRYING TO PILOT THE CAR WITH WITHOUT ASSISTANCE. THIS TURNED OUT TO BE DIFFICULT TO SAY THE LEAST AND WAS ONLY MADE MORE DIFFICULT BECAUSE I HAD LITTLE TIME TO REGISTER WHAT WAS HAPPENING. THE ROADS WERE ICY AND THERE WAS A CAR DIRECTLY BEHIND ME SO STOPPING WOULD LIKELY HAVE RESULTED IT AN ACCIDENT; I FORCED THE WHEEL BUT EVEN THEN I ENDED UP IN THE ONCOMING LANE AND HAD TO STRUGGLE TO GET BACK INTO THE RIGHT LANE. THANKFULLY THERE WAS NO ONE IN THE ONCOMING LANE OR AN ACCIDENT LIKELY WOULD HAVE OCCURRED AND THANKFULLY THAT TURN WAS INTO MY NEIGHBORHOOD SO I HAD NO FURTHER TURNS TO MAKE. THE NEXT MORNING THE POWER STEERING WAS STILL OUT AND THE CAR IS EFFECTIVELY USELESS TO ME IN THIS STATE. I DO NOT HAVE $1800 TO PURCHASE A REPLACEMENT PART, ESPECIALLY NOT WHEN THAT PART WILL LIKELY HAVE TO BE REPLACED IN THE NEAR FUTURE. I CAN'T SELL THE CAR TO ANYONE LIKE THIS AND I CAN'T AFFORD A NEW ONE SO I HONESTLY DON'T KNOW WHAT I'M GOING TO DO AT THIS POINT. IT'S DISSAPPOINTING THAT THIS SAME PART WAS RECALLED FOR SUBSEQUENT MODELS BUT NOT FOR THE 2010 MODEL; I HOPE THERE IS SOME JUSTIFICATION FOR NOT RECALLING THE PART AND LIVES AREN'T BEING PUT AT RISK AS A RESULT OF INCOMPETENCE, CORRUPTION, OR NEGLIGENCE BUT I AM A CYNICAL MAN. FIX THIS
Mileage: 60,000
THE POWER STEERING MODULE IS BROKEN ON MY VEHICLE. THIS HAS BEEN AN ISSUE NOW FOR A FEW YEARS. THERE IS AND HAS BEEN AN OPEN RECALL FOR THE SAME PROBLEM FOR 2011 AND NEWER VEHICLE. THIS IS A PROBLEM WITH MY YEAR MAKE AND MODEL OF MY VEHICLE AND APPARENTLY MANY OTHERS. THIS IS A DANGEROUS PROBLEM COULD CAUSE ACCIDENTS EVEN DEATH. IF THIS IS NOT FIXED ON 2010 VEHICLES AS WELL. I WILL BE TAKING MATTERS TO A LAWYER. THIS IS UNSAFE. I WAS DRIVING MY VEHICLE WHEN IT WENT OUT AND ALMOST CRASHED MY CAR
Mileage: 99,301
16 YEAR OLD DAUGHTER WAS BACKING OUR 2010 FORD FUSION SE FROM THE GARAGE DOWN THE DRIVEWAY WHEN THE STEERING WHEEL WAS SUDDENLY UNABLE TO BE TURNED AND THE MESSAGE "STEERING ASSIST FAULT" APPEARED ON THE DASH. SHE WAS ABLE TO STOP THE VEHICLE, TURNED THE VEHICLE OFF THEN RESTARTED THE VEHICLE AND THE FAULT CLEARED AND THE STEERING WAS AGAIN NORMAL. OBVIOUSLY, I AM CONCERNED ABOUT THIS FAULT OCCURRING AGAIN WHILE ONE OF MY DAUGHTERS ARE TRAVELLING AT SPEED. THIS APPEARS TO BE THE PROBLEM WITH THE EPAS SYSTEM THAT RESULTED IN RECALLS FOR 2011 AND NEWER FUSIONS, BUT THE 2010 MODEL WAS NOT INCLUDED IN THE RECALL. OBVIOUSLY, I WILL NEED TO GET THIS CHECKED OUT AT THE DEALER, BUT SUSPECT IT WILL RESULT IN THE DIAGNOSIS THAT THE POWER STEERING UNIT WILL REQUIRE REPLACEMENT.
Mileage: 165,000
POWER STEERING FAILURE WHEN VEHICLE WAS IN OPERATION AND IN MOTION GOING 62 MPH ON 11/18/2018. CAR WAS VERY DIFFICULT TO STEER AND COULD HAVE RESULTED IN A CRASH WITH ANOTHER VEHICLE. THE POWER ASSIST FAILURE WARNING CAME ON AND MY VEHICLE IS STILL WITHOUT POWER STEERING.
Mileage: 106,741
AFTER I STARTED DRIVING I GOT A MESSAGE ON MY DASH SAYING SERVICE POWER STEERING. I DROVE TO THE STORE MAYBE 5 MILES TO GET POWER STEERING FLUID. AFTER MAKING MY PURCHASE I GOT IN MY CAR TO LEAVE AND THE MESSAGE CHANGED TO SERVICE POWER STEERING NOW. I TRIED TO BACK OUT OF MY PARKING SPOT BUT FOUND MY POWER STEERING WAS OUT. I LOOKED ONLINE FOR A SOLUTION AND CAME ACROSS A RECALL FOR THE VERY ISSUE. I CONTACTED A FORD DEALER AND THEY SAID THERE WAS NO RECALL FOR THE ISSUE. THIS ISSUE HAPPENED QUICKLY AND I'M LUCKY I WASN'T DRIVING WHEN THE STEERING WENT OUT. HOW CAN THIS BE RESOLVED ? I HAVE ONLY HAD THIS CAR FOR A YEAR.
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE VEHICLE WAS STARTED, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "STEERING ASSIST FAULT" DISPLAYED. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (701 EAST PALACE PKWY, GRAND PRAIRIE, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.
Mileage: 49,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. ONCE THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING (EPS) WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD (292 N G ST, SAN BERNARDINO, CA 92410, (888)-379-7134) WHERE IT WAS DIAGNOSED THAT THE EPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 161,504. *TT*JB
Mileage: 161,504
TL* THE CONTACT OWNS A 2010 FORD FUSION. INTERMITTENTLY, WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING FAULT" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (CARRIAGE FORD, 908 LEWIS AND CLARK PKWY, E. CLARKSVILLE, IN) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 157,000. *TT*JB
Mileage: 157,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY SEIZED AND THE "SERVICE POWER STEERING SOON" MESSAGE APPEARED ON THE MESSAGE CENTER. THE CONTACT HAD TO STOP IN THE MIDDLE OF THE ROAD AND OTHER MOTORISTS PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,643.
Mileage: 125,643
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, (941) 275-1267) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REPAIR WOULD COST $2,300 AND REFERRED THE CONTACT TO THE MANUFACTURER FOR A CASE NUMBER. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
AT 128,000 MILES BOTH THE POWER ASSIST STEER FAULT AND SERVICE ADVANCETRAC ILLUMINATED WITHIN THE MESSAGE CENTER IN MY DASHBOARD. MY VEHICLE HAD BEEN SITTING FOR ABOUT 4 MONTHS AND HAD NOT BEEN DRIVEN BUT A COUPLE OF TIMES DURING THIS PERIOD. I NEEDED TO DRIVE IT DUE TO HAVING WORK DONE ON MY DAILY DRIVER. SO, I STARTED MY VEHICLE THE MORNING I INTENDED TO USE IT TO COMMUTE TO WORK AND THESE PROBLEMS SUDDENLY APPEARED. I WAS NOT IN MOTION AS I HAD JUST STARTED THE VEHICLE ON THE MORNING OF THE 18TH TO WARM UP PRIOR TO DRIVING IT TO WORK.
Mileage: 128,000
UPON STARTING MY CAR, I DID NOT HAVE POWER STEERING. THE CAR WAS STATIONARY (THANK GOD) BUT WHEN ATTEMPTING TO DRIVE IT, IT WAS NEAR IMPOSSIBLE TO STEER. THE POWER ASSIST STEERING FAULT LIGHT WAS ON. I SHUT THE CAR OFF AS THE BOOK SUGGESTED BUT THE PROBLEM REMAINS THE SAME. I CAN NOT SAFELY DRIVE MY CAR THIS WAY.
Mileage: 87,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILURE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. WHEN THE CONTACT RESTARTED THE ENGINE, THE POWER STEERING ASSIST RETURNED TO NORMAL. THE CONTACT STATED THAT THE FAILURE EVENTUALLY BECAME PERMANENT AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO COMPLETE TURNS. THE CONTACT ACTIVATED THE HAZARD LIGHTS WHILE DRIVING TO PREVENT A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 148,000. *TT *JB
Mileage: 148,000
I PICKED UP A SCREW IN MY FRONT PASSENGER SIDE TIRE SOMEWHERE ON THE ROAD AND CALLED MY INSURANCE COMPANY TO HAVE SOMEONE COME CHANGE THE TIRE FOR ME. AFTER GETTING THE FLAT TIRE CHANGED TO A SPARE, MY POWER STEERING AND ADVANCETRAC EXPERIENCED COMPLETE FAILURE UPON RESTARTING THE CAR. I TOOK THE CAR TO A GARAGE AND THEY TOLD ME I NEEDED A COMPLETELY NEW POWER STEERING RACK THAT COULD COST $2,800 PLUS LABOR BECAUSE THE COMPUTER/SENSOR INSIDE MY CURRENT RACK WAS FAULTY. THEY ALSO INFORMED ME THAT FORD FUSION MODEL YEARS 2011 TO 2014 HAD BEEN RECALLED FOR THIS EXACT SAME REASON, BUT 2010'S HAVE NOT. I EXPERIENCED NO ISSUES WITH THE POWER STEERING OR ADVANCETRAC PRIOR TO THIS. AFTER GETTING THE FLAT REPAIRED AND PUT BACK ON MY VEHICLE, THE POWER STEERING CODE WAS RESET, BUT THE GARAGE TOLD ME MY POWER STEERING COULD FAIL AT ANY TIME WHILE DRIVING AND I SHOULD DRIVE ACCORDINGLY IF I WASN'T GOING TO GET IT REPAIRED. I HAVE NOT HAD THE POWER STEERING FAIL AGAIN, BUT EVER SINCE THE INITIAL INCIDENT, MY LOW TIRE PRESSURE LIGHT HAS BEEN ON CONSTANTLY DESPITE THE TIRE PRESSURE BEING CHECKED AND DEEMED ACCEPTABLE MULTIPLE TIMES.
Mileage: 99,000
I HAVE A FORD FUSION 2010 .THE PROBLEM WITH IT IS THE POWER STEERING ASSIST FAULT.REALLY DANGEROUS TO DRIVE SPECIALLY IN FREEWAYS BECAUSE YOU CANNOT MANEUVER THE VEHICLE AND CAN CAUSE ACCIDENT OR DEATH.SO EXPENSIVE TO SHOULDER THE EXPENSES SPECIALLY IT'S NOT A REGULAR MECHANICAL PROBLEM.PLEASE INCLUDE INTO YOUR RECALL THE YEAR MODEL OF FORD FUSION 2010.BECAUSE I FOUND OUT THE RECALL WAS FOR FORD FUSION 2012 AND UP.
Mileage: 151,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. WORTHINGTON FORD (LOCATED AT 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS CONTACTED, BUT THE MANUFACTURER WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Mileage: 161,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LARRY H. MILLER SUPER FORD, 1340 SOUTH 500 WEST, SALT LAKE CITY, UT 84115) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TT*JB CONSUMER STATED STEERING WAS AT FAULT. *JB
Mileage: 102,000
WHILE DRIVING MY 2010 FORD FUSION THE STEERING WHEEL FROZE AND I WASN'T ABLE TO MANEUVER IT, ALMOST COST ME TO HAVE AN ACCIDENT. FOUND OUT THAT IT IS THE POWER STEERING. THIS IS A VERY DANGEROUS SITUATION. I HOPE THAT NHTSA COULD PLEASE DO AND INVESTIGATION BEFORE ANY PERSON COULD REALLY GET HURT. I WAS VERY SCARE SINCE I HAD MY CHILD IN THE CAR.
POWER STEERING STOPPED WORKING. CAR HAS ELECTRONIC POWER STEERING. CAR PULLS TO THE RIGHT. THIS HAPPENED WHILE MAKING A TURN AT ABOUT 10 MPH ON A CITY STREET. LOSS OF POWER STEERING RESULTED IN ME RUNNING OVER CENTER CONCRETE MEDIAN.
Mileage: 112,000
TAKATA RECALL. I HAD THEM PLACE AN ORDER FOR THE AIR BAG, AND THEY SAID THEY WOULD CALL WHEN IT ARRIVES. STILL NO CALL. I MENTIONED THE RENTAL CAR OPTION, AND THEY SHRUGGED IT OFF. ALSO, THE UPPER AND LOWER CONTROL ARMS HAVE BEEN REPLACED ONLY 2 YEARS AGO, AND THEY ARE ALREADY GOING OUT AGAIN WHICH CAN CAUSE LOSS OF CONTROL. THEY SHOULD NOT BE GOING OUT SO SOON.
ON SEPTEMBER 18, 2018 I DROVE TO A RUTTER'S AND WHEN I STARTED TO DRIVE HOME THE POWER STEERING WENT OUT. I TURNED MY CAR OFF AND THEN ON AND A WARNING LIGHT REFERRING TO THE STEERING CAME ON. I CALLED APPLE FORD DEALERSHIP IN YORK, PA AND BROUGHT MY CAR IN THE NEXT MORNING. THEY CONFIRMED THAT THE STEERING RACK HAD TO BE REPLACED. THE REPAIR COST WAS $2,200, WHICH I ENDED UP PAYING. AFTER RESEARCHING THIS ISSUE I DISCOVERED THAT THE SAME ISSUE WAS RECALLED ON THE 2011 FUSION BUT NOT THE 2010. ALSO I'VE BEEN WAITING FOR THE PART FOR THE TAKATA RECALL. SINCE I NEEDED A RENTAL WHILE MY CAR WAS BEING FIXED THEY PUT ME IN A LONG TERM RENTAL SINCE THE AIRBAG PART HASN'T COME IN YET. I'M HOPING THEY WILL RECALL THE STEERING RACK FOR THE 2010 FUSION AS WELL.
Mileage: 149,683
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL FAILED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ROBINSON FORD (1777 IMPERIAL AVE, CALEXICO, CA 92231. 760-357-3141) WHO DIAGNOSED THE VEHICLE AND STATED THAT THE STEERING HAD FAILED AND THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Mileage: 125,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH THE POWER STEERING WARNING LIGHT ILLUMINATING. THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF NO RECALLS RELATED TO THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER ACKNOWLEDGED THAT OTHER VEHICLE OWNERS HAD FILED COMPLAINTS IN REGARDS TO THE STEERING WHEEL FAILURE. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE MESSAGE "POWER STEERING ASSIST" HAD DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER JOHNE BLEAKEY FORD (870 THORN ST. LITHIA SPRINGS, GA) WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 161,000.
Mileage: 161,000
POWER STEERING ASSIST FAULT
Mileage: 138,000
SERVICE POWER STEERING WARNING CAME ON AS I WAS DRIVING. PARKED CAR, WOKE UP NEXT MORNING AND POWER STEERING WAS OUT. EXTREMELY HARD TO TURN STEERING WHEEL.
Mileage: 113,000
MY AIRBAG HAS NOT BEEN REPAIRED BECAUSE FORD DOES NOT HAVE THE PART. MY STEERING WENT OUT WHILE I WAS IN MOTION. NOT A RECALL FOR MY VIN#
LOST ALL ABILITY TO STEER CAR WHILE DRIVING DUE TO NO POWER STEERING. NOW LEARN THIS IS A KNOWN PROBLEM AND RECALLED FOR OTHER YEAR MAKES AND AN INVESTIGATION IS ON GOING FOR THE 2010 ITS STILL AN ONGOING PROBLEM AND REALLY NEEDS RESOLVED.
Mileage: 65,000
AS I WAS DRINGING AT 45 MPH THE SERVICE POWER STEERING LIGHT CAME ON AND SERVICE ADVANCTRAC ALSO CAME ON. I LOST ALL POWER STEERING AND HAD TO PULL INTO A PARKING LOT. I GOT IT BACK HOME , DRIVING AT A SLOWER SPEED.
Mileage: 90,000
DRIVING DOWN THE ROAD WHEN THE POWER STEERING WENT OUT. ALMOST CAUSED ME TO CRASH INTO ANOTHER CAR DURING A TURN.
Mileage: 150,000
A COUPLE OF WEEKS AGO, MY 2010 FORD FUSION WITH 120,000 MILES.HAD STIFF STEERING WHEN THE CAR STARTED. A FEW DAYS LATER, THERE WAS AGAIN STIFF STEERING. I ALSO HAD A MESSAGE SAYING THAT THERE WAS A FAILURE IN THE ELECTRONIC STEERING ASSIST SYSTEM. I FOUND THAT IF THE CAR WAS TURNED OFF AND RESTARTED, THE PROBLEM WOULD CLEAR. THIS HAPPENED AT LEAST SEVEN TIMES SINCE. TODAY, THE PROBLEM WOULD NOT CLEAR AT ALL. AFTER SOME RESEARCH ON THE INTERNET, IT LOOKS LIKE THE REPAIR COST IS &1,200 - $1,500 THERE WAS A RECALL FOR THIS PROBLEM STARTING WITH THE 2011 FUSION MODEL YEAR. IT DID NOT COVER THE 2010 MODEL. HOWEVER, THIS SEEMS TO BE A SIGNIFICANT SAFETY PROBLEM. ACCORDING TO YOUR DATA ON THIS WEBSITE,, THIS APPEARS TO BE THE BE THE BIGGEST PROBLEM WITH ALMOST 1000 COMPLAINTS, MORE THAN ANY OTHER CATEGORY FOR THIS MODEL & YEAR. IT LOOKS LIKE THERE WERE A NUMBER OF THESE COMPLAINTS SUBMITTED TO YOU IN JUST THE PAST FEW DAYS. I STRONGLY URGE YOU TO HAVE FORD EXPAND THE RECALL TO COVER THE 2010 FUSION MODEL YEAR.
Mileage: 120,000
POWER STEERING ASSIST FAULT WHILE DRIVING AND UPON START COMPLETELY LOCKING UP THE STEERING WHEEL AND THE BRAKES KEEP LOCKING WHILE DRIVING FOR NO REASON CAUSING THE CAR TO DRAG, SHAKE UNCONTROLLABLY. BRAKES HAVE BEEN SERVICED REGULARLY AND CALIPERS CHANGES WITH SAME RESULTS
ON 3 OCCASIONS IN THE PAST COUPLE OF WEEKS WE'VE RECEIVED A POWER STEERING FAULT ALERT COMBINED WITH ACTUAL LACK OF POWER STEERING. IT HAPPENED 2 TIMES UPON STARTING THE CAR BUT BEFORE THE CAR MOVED AND ONCE WHILE BACKING UP THE CAR OUT OF THE GARAGE. ALL 3 TIMES RESTARTING THE CAR RESOLVED THE ISSUE.
Mileage: 133,000
THE POWER STEERING SENSOR HAS ALERTED US AND WE HAVE HAD THE WHOLE POWER STEERING RACK REPLACED (2100.00$). A COUPLE DAYS LATER THE ALERT CAME ON AGAIN AND THE SENSOR HAD COME LOOSE AND IT HAD TO BE REINFORCED. NOW, NOT A WEEK LATER THE LIGHT THE ON AGAIN AND WE ARE A WHOLE STATE AWAY AND HOURS FROM HOME. THE RECALL AND PROBLEMS WITH THIS POWER STEERING ON THIS VEHICLE, MODEL, AND YEAR, HAD LEFT US STRANDED AND IN DANGER TOO MANY TIMES! THE WHEEL CANNOT BE TURNED AND THIS HAPPENS WHILE DRIVING ON ANY TYPE OF STREET, ANY SPEED, OR JUST STARTING UP.
Mileage: 70,000
VEHICLE WAS IN MOTION WHEN THE POWER ASSIST STEERING FAILED. STEERING BECAME VERY DIFFICULT. THERE ARE NUMEROUS COMPLAINTS OF THIS HAPPENING WITH THE 2010 FORD FUSIONS.
Mileage: 210,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS DRIVING IN REVERSE, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED PROVIDED CASE NUMBER: CAS16070759. THE FAILURE MILEAGE WAS APPROXIMATELY 136,812.
Mileage: 136,812
MY DAUGHTER WAS DRIVING ON CITY STREETS 30-40 MPH WHEN THE SERVICE ADVANCETRAC, SERVICE POWER STEERING NOW, LOW TIRE AND A TRACTION CONTROL LIGHT LITE UP. SHE CAN ME HER FATHER AND TOLD ME THIS. HER RIGHT FRONT TIRE WAS LOW. SHE DROVE 2 MILES HOME AND PARKED IT. A FEW HOURS LATER SHE STARTED TO DRIVE OUT OF HER SCHOOL PARKING LOT AND THE POWER STEERING COMPLETELY FAILED AND SHE COULD NOT STEER THE CAR. SHE ALMOST HIT ANOTHER VEHICLE. I DROVE TO HER DORM, AIRED UP THE TIRE, REMOVED THE BATTERY FOR A FEW HOURS AND TRIED TO DRIVE IT. STILL NO POWER STEERING AND I REALLY COULD NOT TURN IT SAFELY. MY DAUGHTER COULD NOT EVEN TURN IT AND INCH. WE ARE GOING TO HAVE TO TAKE THE CAR IN BUT ALL REVIEWS ON THIS SITE AND OTHER STATE IT HAS TO BE RESET BY THE DEALER AND MAY COST UP TO 2000 TO REPAIR. I UNDERSTAND OTHER YEARS OF THIS SAME MAKE AND MODEL WITH THE SAME PARTS HAVE BEEN RECALLED, WHY NOT ALL VEHICLES WITH THESE PARTS. PLEASE HELP!!!!!
Mileage: 113,200
MY 17 YEAR OLD SON WAS DRIVING 65 MPH ON THE HIGHWAY WHEN HIS POWER STEERING WENT OUT. THIS WAS A VERY DANGEROUS SITUATION, THAT HE WAS FORTUNATE DID NOT GET HIM INJURED. I THEN RESEARCHED AND REALIZED THIS IS A VERY COMMON, WELL KNOWN PROBLEM FOR THIS VEHICLE. RECALLS STARTED ON THE 2011 FORD FUSION, WHICH HAS THE EXACT SAME POWER STEERING. TO THINK THAT NOT RECALLING THE SAME PROBLEMS IN THE 2010 MODEL PUT MY SON IN DANGER, IS NOT ACCEPTABLE IN MY OPINION.
Mileage: 92,000
THE POWER STEERING WENT OUT ON OUR 2010 FORD FUSION. YOU COULD NOT MOVE THE STEERING WHEEL. FORTUNATELY, IT HAPPENED WHEN MY DAUGHTER WAS NOT MOVING AS IT WOULD HAVE CAUSED A CRASH WITH IT SUDDENLY GOING OUT. VEHICLE WAS PARKED IN OUR DRIVEWAY. IT WAS A POWER STEERING FAULT FAILURE. THIS WAS A $1800.00 REPAIR AND THIS IS DEFINITELY A SAFETY ISSUE THAT APPEARS TO AFFECT A VERY LARGE AMOUNT OF 2010-2012 FORD FUSION OWNERS. FORD IS COVERING THE REPAIR UNDER A RECALL FOR ALL 2011-2012 FUSION OWNERS BUT NOT 2010 MODELS EVEN THOUGH IT'S THE SAME VEHICLE!
Mileage: 120,000
SAME AS EVERYONE ELSE. POWER STEERING FAILURE PULLING OUT OF DRIVEWAY WITH TWO CHILDREN IN CAR. COULDN'T STEER OUT OF ROAD. TURNED OFF AND BACK ON AND IT STARTED WORKING. LAST FORD I'LL BUY. RECALLED SAME PART ON 11-14 MODELS. GUESS THEY ONLY CARE IF THOSE CUSTOMERS DIE!!! BECAUSE OF THERE UNWILLINGNESS TO REPLACE THERE NUMBER ONE COMPLAINT TO THE NHTSA THEY SHOW THERE CORPORATE CHARACTER.
Mileage: 150,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. UPON STARTING THE VEHICLE, THE STEERING WHEEL FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: CAS-15887066. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.
Mileage: 105,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE STEERING WHEEL, BUT WAS UNSUCCESSFUL. THE DEALER (BEECHMONT FORD 600 OHIO PIKE, CINCINNATI, OH 45245 (513)-752-6611) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
ON SEPTEMBER 28TH, 2018 AT APPROXIMATELY 06:00 A.M. AS I WAS DRIVING TO WORK THE POWER STEERING, WITHOUT WARNING, FAILED AND A "SERVICE POWER STEERING NOW" DISPLAY READ IN ON THE DASHBOARD. THERE WAS NO FAULTY PERFORMANCE OF THE POWER STEERING PRIOR TO THIS AND NO INDICATION IT WAS IN NEED OF REPAIR. THE FAULT OCCURRED SUDDENLY AND WITHOUT WARNING, ALMOST CAUSING ME TO HIT ANOTHER CAR AS I WAS MAKING A RIGHT TURN FROM A SMALL RURAL HIGHWAY ONTO A SIDE STREET IN A RESIDENTIAL NEIGHBORHOOD. IT HAS BEEN THIS WAY SINCE THAT TIME. THIS IS A KNOWN ISSUE FROM THE 2010 MODEL FUSION THAT FORD NEEDS TO ADDRESS.
Mileage: 89,000
67 YEAR OLD FEMALE DROVE TO DOCTORS OFFICE, PARKED AND WENT INSIDE. NO PROBLEMS AT ALL. WHEN SHE TRIED TO LEAVE THE POWER STEERING NOTIFICATION CAME ON AND SHE COULD NOT TURN THE STEERING WHEEL. SHE NEEDED ASSISTANCE GETTING THE CAR HOME. DEALERSHIP. WAS CONTACTED AND WITHOUT SEEING THE VEHICLE QUOTED A PRICE OF REPAIR TO BE $1800+. THE PROBLEM APPEARS TO BE THE SAME AS THE ONE FORCING THE RECALL OF THE 2011 MODEL FUSION. IT WAS WRITTEN THAT A RESET CODE IN THE ELECTRONIC CONTROL UNIT BOX COULD SOLVE THE PROBLEM. IF FORD KNOWS THE PROBLEM IS DANGERIOUS A RECALL OF THE 2010 FUSION SHOULD HAVE BEEN DONE TWO YEARS AGO. ALSO HAVE A VIN # PROBLEM. I ENTERED THE NUMBER AS WRITTEN ON REGISTRATION AND WAS TOLD IT WAS NOT VALID. WENT TO CAR FOUND THE EXACT SAME VIN AND AGAIN IT SAID IT WAS NOT VALID. YOU CAN RUN MY LICENSE PLATE AND IT COMES BACK ON THE RIGHT VEHICLE. AGAIN, CAR WAS FINE WHEN PARKED, BUT PROBLEM OCCURRED WHEN STARTED AND ATTEMPTING TO BACK UP. IF IT WENT OUT AT NORMAL SPEED ON THE COUNTY ROAD TO MY HOME SHE COULD WELL HAVE GONE OVER AN EMBANKMENT.
Mileage: 108,526
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE CONTACT STARTED THE IGNITION, THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING ALSO SEIZED. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
WHEN I STARTED MY FORD FUSION 2010 IN MY GARAGE A WARNING APPEARED POWER STEERING ASSIST FAULT. I COULD NOT STEER THE CAR AT ALL. TURNED THE CAR OFF AND RESTARTED SAME MESSAGE AND NOT ABLE TO STEER AT ALL. NEXT START WORKED. DROVE THE CAR ABOUT A MILE. CAR RESTED. RESTARTED THE CAR IN PARKING LOT AND SAME MESSAGE AND NO STEERING. TRIED A COUPLE OF TIMES EVENTUALLY WORKED. I CONSIDER THE CAR COMPLETELY UNSAFE AND UNRELIABLE AT THIS POINT IN TIME. I WAS VERY SURPRISED WHEN I READ ON LINE THAT THE FORD FUSION 2011 HAS BEEN RECALLED FOR THIS REASON AND THE 2010 HAS NOT EVEN THOUGH THERE WERE MORE INCIDENTS REPORTED IN THE 2010.
Mileage: 71,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF HOOPESTON (217-283-7729, LOCATED AT 623 S DIXIE HWY, HOOPESTON, IL 60942) WHERE THE TECHNICIAN REPLACED THE STEERING GEAR ASSEMBLY AND REPROGRAMMED THE STEERING GEAR CONTROL MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,599. *TT*JB
Mileage: 115,599
CAR HAS POWER STEERING ASSIST FAULT AND IS MANUAL STEERING NOW. DRIVER IS ALMOST 80 AND CAN NOT DRIVE NOW DUE TO THIS. TOO HARD TO TURN WHEEL. EITHER HE DRIVES OR A WOMAN WITH A CHILD DRIVES IT. EITHER WAY IT IS DANGEROUS BECAUSE IT IS TOO HARD TO STEER. FAULT HAS COME UP NUMEROUS TIMES BUT WOULD GO AWAY BY RESTARTING THE CAR BUT WILL NOT GO AWAY THIS TIME. MULTIPLE YEARS OF THIS MODEL HAVE BEEN RECALLED DUE TO THIS ISSUE BUT THIS YEAR OF THE SAME CAR WITH THE SAME POWER STEERING ASSIST FAULT HAS NOT BEEN RECALLED. DEALER WANTS TO CHARGE 1800.00 TO REPAIR WHEN THIS YEAR SHOULD HAVE BEEN RECALLED TOO SINCE IT IS THE SAME ISSUE THAT CAUSED A RECALL FOR OTHER YEARS OF THE SAME CAR. THE POWER STEERING ASSIST FAULT HAS ALWAYS COME UP WHEN DRIVING THE VEHICLE WHICH IS DANGEROUS
Mileage: 30,000
WHILE DRIVING I RECEIVED A MESSAGE ON MY DASH STATING THAT THERE WAS A POWER STEERING FAILURE. SINCE THAT MESSAGE I'VE HAD NO POWER STEERING. SINCE I'VE CONTINUED DRIVING IT, AFTER BEING ASSURED THAT WAS OKAY TO DO, MY VEHICLE HAS BEGUN MAKING A GRINDING NOISE. ADDITIONALLY WHEN I'M CORRECTING THE STEERING RIGHT AND NEED TO CENTER OR BEGIN TO CORRECT LEFT THE VEHICLE NOW JERKS IN THAT DIRECTION WHEN CORRECTING THE POSITIONING. DOES NOT FEEL SAFE TO DRIVE AND MY BACK IS SORE, AND I'M OVER THIS VEHICLE. IF THEY RECALLED THE 2011 THAT USES THE SAME STEERING SYSTEM AS THE 2010, WHY THE DEBATE? THIS SHOULD HAVE BEEN RECALLED YEARS AGO. I WOULD NEVER FEEL SECURE PURCHASING A FORD AFTER THIS EXPERIENCE.
Mileage: 85,000
WAS DRIVING AND THE STEERING LOCKED UP. THERE A KNOWN FACTORY RECALL BECAUSE FORD MESSED UP SOMEWHERE WITH THE STEERING FROM THE FACTORY. I NEED MY CAR REPLACED.
Mileage: 125,000
2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO HEAD GASKET AND EXHAUST MANIFOLD ISSUES. *LD THE CONSUMER STATED THE ENGINE WAS REPLACED TWICE, THE POWER STEERING AND VARIOUS SENSORS WERE REPLACED TWICE AS WELL. THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE. *JS
TAKATA RECALL. STATIONARY VEHICLE. POWER STEERING LOCKED. TURNED OFF AND CAME BACK FEW HOURS LATER, TURNED ON AND IT WORKED PERFECTLY. AGAIN IN STATIONARY VEHICLE, STARTED ENGINE AND POWER STEERING LOCKED. TURNED OFF AND CAME BACK FEW HOURS LATER , TURNED ON ENGINES AND IT WORKED PERFECTLY. I DECIDED THAT THIS WAS A MAJOR SAFETY ISSUE AND DROVE TO FORD DEALER. MESSAGE ON SCREEN WAS 'POWER STEERING ASSIST FAULT' BOTH TIMES. THEY GAVE ME AN ESTIMATE FOR $2600 + TO REPLACE LOWER CONTROL ARMS AND RACK AND PINION ASSEMBLY WITH NO MENTION OF ANY REPAIR OR REPLACEMENT OF POWER STEERING ASSEMBLY. AND FORD HAS A RECALL OUT FOR 2011 AND 2012 FUSIONS WITH THE EXACT SAME POWER STEERING ASSEMBLY, HAVING THE EXACT SAME PROBLEMS.
Mileage: 90,000
MY SON'S POWER STEERING FAILED WHILE HE WAS DRIVING AND WENT OUT COMPLETELY. LUCKILY HE HAD JUST EXITED THE HIGHWAY. SERVICE POWER STEERING COMES UP ON THE SCREEN. IT'S A 2010 FORD FUSION AND I HEARD RECALLS ONLY FOR 2011 AND 2012 FORD FUSIONS BUT THAT DOESN'T MAKE SENSE BECAUSE IT'S THE EXACT SAME ISSUE WITH THE 2010 FORD FUSION. MY SON COULD HAVE GOTTEN HURT BADLY.
Mileage: 113,000
THE VEHICLE WILL, WITHOUT WARNING, LOSE POWER STEERING CAPABILITY AND THIS HAS ALMOST CAUSED AN ACCIDENT. I'M AWARE THE 2011 FUSION HAD THE SAME ISSUE BUT WAS PROVIDED A RECALL, BUT THE 2010 WAS NOT, THIS NEEDS TO BE EXTENDED TO COVER 2010'S. MY VEHICLE ONLY HAS 130K MILES ON IT AND THIS SHOULD NOT BE FAILING IN A WAY THAT COULD CAUSE A FATALITY.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (SHOTTENKIRK SUPERSTORE, 309 S GEAR AVE, WEST BURLINGTON, IA 52655, (319) 758-5900) AND WAS INFORMED TO CALL THE LOCAL DEALER IN TEXAS. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 136,000. *DT *JS
Mileage: 136,000
ON SEPTEMBER 15, 2018 I STARTED MY VEHICLE AND AN ALARM CAME ON STATING "POWER STEERING ASSIST SENSOR" SOMETHING LIKE THAT APPEARED. MY VEHICLE WOULD NOT ALLOW ME TO MOVE THE STEERING WHEEL. I TURNED OFF THE VEHICLE WAITED 5 MIN. TURNED IT BACK ON THE ALARM WENT OFF AND I COULD MOVE THE WHEEL TO THE LEFT AND RIGHT. I WENT TO THE DEALERSHIP TO CHECK FOR RECALL AND NOTHING SHOWED UP. NOW, I AM AFRAID THIS MAY HAPPEN AGAIN WHILE PARKED OR AS I AM DRIVING. THEREFORE, I AM SERIOUSLY THINKING OF BUYING ANOTHER VEHICLE. I AM NOT FINANCIALLY ABLE TO PURCHASE ANOTHER VEHICLE. THIS IS VERY UNSETTLING EVERY TIME I TURN ON THE VEHICLE OR AS I AM DRIVING I AM NOT SURE WHAT TO EXPECT. I DON'T FEEL SAFE.
Mileage: 114,000
WHILE PARKED AND STARTING MY CAR, A MESSAGE THAT THERE IS A "POWER ASSIST STEERING FAULT" APPEARS. THIS APPEARS ON EVERY START AND DOES NOT GO AWAY. STEERING IS NOW FAR TO STIFF TO DRIVE SAFELY. IT HAS NOT BEEN REPAIRED AT THIS MOMENT, BUT RESEARCH INTO THE ISSUE APPEARS WIDESPREAD WITH FORD'S EPAS SYSTEM AND COME WITH PROHIBITIVE REPAIR COSTS VERSUS CARS WITH THE OLDER SYSTEM. THAT FORD ALREADY RECALLED SEVERAL MODEL YEARS PROVES THEY KNOW OF THE ISSUE, BUT HAVE YET TO INCLUDE 2010 MODELS.
Mileage: 111,117
ON A STREET ROAD WHILE DRIVING THE STEERING WHEEL LOCKED. ERROR MESSAGE: STEERING ASSIST DEFAULT CAME ON. NO ACCIDENT BUT THE CAR HAS BEEN SOWN SINCE FRIDAY AS I AM AFRAID TO DRIVE WITH THE STEERING WHEEL LOCKED. I WOULD LIKE A RESOLUTION. MAKING PAYMENTS ON THE CAR.
Mileage: 2
ABOUT A WEEK AGO, I GOT THE STABILITY SYSTEM CODE A FEW TIMES WHEN I WOULD START THE CAR. I WOULD TURN THE CAR OFF, THEN BACK ON AND IT WOULD RESET AND BE NORMALLY DRIVABLE. AFTER THE SECOND OR THIRD TIME, I NOTICED THAT THERE WASN'T POWER STEERING WHEN I FIRST TURNED ON THE CAR, AND IF I TRIED TO TURN THE WHEELS, THE STABILITY CONTROL LIGHT WOULD COME ON. THEN THE POWER STEERING ASSIST LIGHT STARTED COMING ON FIRST AND IF I DIDN'T DO ANYTHING EXCEPT TURN OFF AND RESTART THE CAR THE CODE WOULD CLEAR AND I COULD DRIVE. YESTERDAY (15 SEP 2018) THE POWER STEERING SYSTEM FAILED AND WON'T COME BACK ON. WE DROVE IT, WITHOUT POWER STEERING, TO THE DEALERSHIP AND THEY SAID IT WAS NOT CURRENTLY COVERED BY THE RECALL.
Mileage: 82,550
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED SEVERAL TIMES. IN ADDITION, THE CHECK ENGINE, ABS, TRACTION CONTROL, AND EPS WARNING INDICATORS RANDOMLY FLASHED. THE CONTACT, A MECHANIC, CHECKED FOR A DIAGNOSTIC TROUBLE CODE, WHICH INDICATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL ANGLE SENSOR EITHER OPENING OR SHORTING OUT. THE CODE ALSO INDICATED THAT THERE WAS A CONNECTION FAILURE AND THE ABS MODULE MAY BE FAULTY. HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY EPS AND BRAKE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Mileage: 47,000
POWER STEERING ASSIST FAULT. PASSENGER BAG FAULT. AND SERVICE ADVANCETRACK. I WENT TO START MY CAR LATER IN THE AFTERNOON AND THE CAR WILL NOT STEER. A WARNING APPEARED THE DAY BEFORE AND I SHUT THE VEHICLE OFF AND IT WAS FINE BUT NOW WON'T DO SO.
Mileage: 149,125
TAKATA RECALL, ON 8-20-18, I COULD NOT TURN THE WHEEL TO MY CARD, A DISPLAY CAME UP ON THE DASH AND IT SAID POWER STEERING ASSAULT FAIL. I COULD NOT TURN THE WHEEL, I TURNED CAR AND LEFT IT WHERE IT WAS. I CALLED FORD THEY SAID TO BRING IT IN TO BE EVALUATED. THEY CHARGED ME $140.00 TO EVALUATE AND I TOLD THEM THERE HAVE BEEN MORE COMPALINTS, THEY SAID THEY ARE NOT AWARE OF ANY RECALLS ON THE POWER STEERING. THEY TOLD ME IT IS FAILING AND I WOULD HAVE TO PAY $2300.00 TO GET IT FIXED, THIS IS NOT NORMAL THEY SAID. I HAVE A 19 YEAR HONDA AND THE POWER STEERING HAS NOT FAILED OR HAS ANY PROBLEMS. I DO NOT BELIEVE I SHOULD HAVE TO PAY TO FIX SOMETHING LIKE THIS AND TO BE TOLD THEY ARE NOT AWARE WHEN THERE IS REPORTS AND DOCUMENTED REPORTS OF POWERS STEERING ASSAULT FAILING . HOW DO I HAVE FORD FIX THIS THIS IS A HAZARD TO DRIVE THE CAR. THEY HAVE NOT GIVEN ME A REPORT DUE TO THE CAR IS AT FORD TILL THE AIR BAG IS FIXED.. I STILL DO NOT FEEL SAFE DRIVING THE CAR KNOWING THE POWER STEERING IS FAILING. I OWE MORE THAN THE CAR IS WORTH. HOW DO I GET HELP WITH THIS ISSUE
Mileage: 135,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A LOSS OF ELECTRIC POWER STEERING ABILITY AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION WHILE DRIVING AT A LOW RATE OF SPEED. THE DEALER (RON CARTER FORD, 3005 FM 528 RD, ALVIN, TX 77511, (281) 331-8111) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER ALSO INCLUDED THE VEHICLE IN THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE FIELD SERVICE ACTION NUMBER: 13N03. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SERVICE SYSTEM TRACK WARNING APPEARED. GRINDING SOUND FROM AREA STEERING CONTROL. BROUGHT IN FOR SERVICE FOUND THAT THIS WAS RECALLED IN 2011 BUT NOT 2010 DUE TO KNOWN FAILURES.
Mileage: 158,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES, WHICH CAUSED THE CONTACT TO HAVE TO APPLY FORCE AND PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE ELECTRIC POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS ALSO SERVICED FOR A MANUFACTURER EXTENDED WARRANTY CAMPAIGN REGARDING THE THROTTLE BODY; HOWEVER, THE CONTACT NOTICED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHILE THE OTHER TWO FAILURES PROGRESSED. THE DEALER (WORTHINGTON FORD, 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS UNABLE TO PROVIDE A PERMANENT REMEDY YET FOR THE THREE FAILURES THAT WERE EXPERIENCED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA17004 (STEERING) AND PE13003 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
AFTER STARTING MY 2010 FORD FUSION THE STEERING LOCKED UP AND WOULD NOT TURN EITHER WAY. A WARNING MESSAGE POPPED UP " POWER STEERING ASSIST FAULT." I CALLED A LOCAL FORD DEALER WHO TOLD ME THEY DIDN'T HAVE TIME TO CHECK IT CALL BACK NEXT WEEK. ALSO CHARGE OVER $100 TO CHECK IT. THERE IS A RECALL ON 2011 AND ABOVE FOR THE SAME THING. I RESTARTED THE CAR AND EVERYTHING WAS OK FOR NOW. THIS IS VERY DANGEROUS TO THE PUBLIC. FIX IT FORD.
Mileage: 77,800
I WAS DRIVING AROUND 30-40 MPH ON CITY STREETS WHEN THE POWER STEERING WENT OUT AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON. STEERING THE CAR BECAME VERY DIFFICULT AT THAT TIME AND I HAD TO PULL INTO THE NEAREST PARKING LOT. I HAD TO CALL A TOW TRUCK AND HAVE THE CAR TOWED TO MY HOUSE BECAUSE I COULD NOT TURN THE CAR STEERING WHEEL TO DRIVE IT.
Mileage: 150,000
GOT THE 'POWER STEER SYSTEM FAULT' MESSAGE FOR THE FIRST TIME A COUPLE DAYS AGO, TURNED MY CAR OFF THEN ON AND THE MESSAGE WENT AWAY. STARTED MY CAR YESTERDAY AND THEY MESSAGE RETURNED. TURNED MY CAR OFF THEN ON AGAIN SEVERAL TIMES TO NO AVAIL. THIS IS MY ONLY CAR SO I AM FORCED TO RISK MY WHOLE LIFE TO GET AROUND. I DON'T UNDERSTAND WHAT THE HOLD UP IS ON THIS RECALL. FORD KNOWS THEIR IDS IS FLAWED AND HAVE RECALLED 2011 AND 2012 FUSIONS FOR THE SAME PROBLEM. THEY NEED TO FIX THEIR MISTAKE BEFORE I GET RAN OVER OR RUN SOMEONE ELSE OVER. NOT TO MENTION I HAVE A MANUAL TRANSMISSION. HELP ME LORD. IDK WHAT WILL BREAK FIRST, MY WRISTS OR THE STEERING COLUMN.
LEFT FOR WORK AND DASH SAID POWER STEERING ASSIST FAULT. SHORTLY AFTER DASH ALSO STATED SERVICE ADVANCETRAC. CANNOT RESET AND CAN BARELY TURN WHEEL. HAPPENED SEVERAL TIMES IN PAST BUT WAS ABLE TO RESET BY TURNING OFF AND STARTING CAR. NOW CANNOT RESET. PART IS VERY EXPENSIVE AND DANGEROUS WITHOUT IT.
Mileage: 84,000
SERVICE POWER STEERING NOW ERROR MESSAGES OCCURRED AN I LOST ALL STEERING WHILE TRAVELING DOWN THE ROAD AT 55 MPH WITHOUT WARNING. FORD SAYS I NEED THE ELECTRONIC POWER STEERING COMPONENTS AT 1600 FOR PARTS AN HUNDREDS MORE FOR LABOR. CAR HAS 103K MILES.
Mileage: 103,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MOVE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL TALLEY FORD INC, 6280 MECHANICSVILLE TPKE, MECHANICSVILLE, VA 23111, (800) 260-5082) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 109,000. **TR CONSUMER STATED SHE BEGAN HAVING ISSUES WITH THE POWER STEERING IN JUNE OF THIS YEAR. WHEN STARING THE CAR, I WOULD SOMETIMES GET AN ALERT ON MY DASHBOARD WHICH READ "POWER STEERING ASSIST FAULT." I HAD NO POWER STEERING AT ALL. I HAD TO STRAIN AND USE MY ENTIRE BODY TO MANEUVER THE VEHICLE. I KNOW THAT WAS EXTREMELY DANGEROUS, BUT THE FUSION IS THE ONLY MODE OF TRANSPORTAITON I HAVE. THE POWER STEERING WOULD RETURN THE NEXT TIME I STARTED THE CAR. THIS WENT ON FOR A COUPLE OF WEEKS, WITH THE SAME ALERT SHOWING ON THE DASH ("POWER STEERING ASSIST FAULT"). THE POWER STEERING NEVER WENT OUT ON ME WHEN THE CAR WAS IN MOTION. IT WOULD FAIL OCCASIONALLY WHEN I STARTED THE CAR, THEN RETURN THE NEXT TIME I DROVE THE CAR. THEN AT THE END OF JUNE, THE POWER STEERING SYSTEM WENT COMPLETELY OUT. UPDATED 10/30/18*JB
Mileage: 109,000
POWER STEERING ASSIST FAULT ISSUE: I START THE CAR IN THE PARKING LOT AND THE ERROR ON THE PANEL STATES, POWER STEERING ASSIST FAULT. THE WHEEL IS PRETTY MUCH LOCKED. I SHUT THE CAR OFF, WAIT A FEW MINUTES AND START THE CAR AGAIN. THE ERROR IS GONE AND THE WHEEL IS MOVABLE. THIS HAS HAPPENED TWICE ABOUT 3 MONTHS APART. THE VEHICLE HAS 86,000 MILES. I'M CONCERNED THAT THIS WILL HAPPEN WHILE DRIVING AS IT HAS HAPPENED TO OTHER OWNERS OF 2010 FUSIONS. I NOTICED THERE IS A RECALL FROM 2011 -2015 FOR THIS EXACT ISSUE. WILL THERE BE ONE FOR THE 2010 MODELS?
Mileage: 86,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (GLEN SAIN FORD, INC., 1301 US 49, PARAGOULD, AR 72450, (870) 236-8546) INDICATED THAT THE VEHICLE WAS PLACED ON A WAITING LIST FOR THE PART MONTHS AGO. IN ADDITION, THE ELECTRONIC POWER STEERING RANDOMLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) ALTHOUGH THE SYMPTOMS WERE RELATED. THE STEERING FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS A DELAY IN RECEIVING THE PARTS FOR THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE STRUCK A CURB AND DAMAGED THE FRONT DRIVER'S SIDE DOOR. THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO KOCH 33 FORD (3810 HECKTOWN RD, EASTON, PA 18045, 610-810-1187) BUT IT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Mileage: 67,000
'POWER STEERING ASSIST FAULT' POWER STEERING NO LONGER WORKING, HAVING TO MANUALLY STEER CAR. MECHANIC SAYS IT WILL BE $2000 TO FIX SINCE PART COSTS $1400. POWER STEERING RACK NEEDS TO BE REPLACED, THE MOTOR IS NOT TURNING ON AT ALL.
Mileage: 137,000
POWER STEERING ASSIST LIGHT RANDOMLY COMES ON AND I DON'T HAVE POWER STEERING WHEN IT DOES THIS. SOMETIMES, RESTARTING THE CAR WILL MAKE IT GO AWAY. NOW, IT HAS FAILED COMPLETELY AND WON'T FUNCTION PROPERLY. THIS HAPPENED WHEN STATIONARY AND WHEN DRIVING.
Mileage: 103,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING INTO THE DRIVEWAY, THE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO MARLER FORD COMPANY (22077 US-167, DRY PRONG, LA 71423, (318) 641-1463) WHO STATED THAT THE REPAIRS WOULD BE CHARGED TO THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
VEHICLE STEERING WHEEL IS LOCKED AND DID NOT GIVE NOTICE. WARNING MESSAGE IS STATING SERVICE POWER STEERING.
I JUST BOUGHT A 2010 FORD FUSION FOR MY 17 YO SON, HIS 1ST CAR WHAT A GREAT GIFT & SURPRISE, RIGHT? SPECIALLY THE SURPRISE PART, WE MY 3 BOYS AND I WENT TO P/U THE CAR AT MY PLACE OF WORK WHERE I KEPT IT SO YAY SURPRISE, MY OLDEST GETTING HIS 1ST CAR SEE THE BOYS CHEERING, LAUGHING HAVING A GOOD, SO MY OLDEST & YOUNGEST (11 YO) GOT INTO THE CAR & WE BROUGHT IT TO A TIRE SHOP THE ONLY THING THE CAR NEEDED WAS NEW TIRES,ABOUT AN HOUR LATER WE WENT BACK TO THE SHOP TO PICK UP THE FUSION LOOKING GOOD SO MY YOUNGEST KIDDO DECIDED TO STAY WITH HIS BIG BROTHER SO HAPPY FOR HIM, THE NEW CAR DEAL ETC,ETC HE JUST WANTED TO BE WITH HIS BIG BUDDY AS HE CALL HIM SO ON OUR WAY HOME ABOUT 10 BLOCKS AWAY FROM THE SHOP & 5 BLOCKS AWAY FROM HOME WE ARE TRAVELING AT A 30 MPH SPEED ON A CITY STREET I NOTICED THAT HIS DRIVING WAS KIND OF FUNNY AND HE WAS GETTING CLOSE TO DO A RIGHT TURN AT A BUSY WITH HEAVY TRAFFIC INTERSECTION, I THOUGHT HE WAS FOOLING AROUND SOME HOW HE MANAGED TO PULL OVER AT SAFE PLACE WHEN I GOT OUT OF MY TRUCK AND APPROACHED HIM I WAS ABOUT TO SCREAM AT HIM, BEFORE I SAID ANYTHING HE SAID TO ME " THAT WAS CREEPY,DAD WHY IS THE STEERING WHEEL SO HARD? IS IT NORMAL, BECAUSE IT HAS NEW TIRES? SO BROUGHT IT BACK TO THE SHOP & THE SAID THAT IT WAS JUST FINE,THEY INSPECTED THE CAR FOR ANY POWER STEERING FLUID/ANYTHING, WE DISCOVERED THAT THIS CAR HAS AN EPAS!! SO YEAH BIG SURPRISE UH!! I FEEL SO MISERABLE,I PUT 2 OF MY BOYS LIFE'S IN DANGER. THANK GOD YES THANK GOD, MY SON WAS ABLE TO STOP THE CAR SAFELY WITHOUT PANICKING EVEN THOUGH HIS LITTLE BROTHER WAS ON BOARD, NOW FORD WANT $2200 TO FIX THE CAR, SO FORD WILL RECALL A FLOOR MAT BUT NOT AN ELECTRIC POWER STEERING?
Mileage: 120,000
ELECTRIC POWER STEERING ASSIST IS THROWING FAULTS, MAKING THE CAR UNDRIVEABLE. RECALLS HAVE BEEN ISSUED FOR OTHER FORD MODELS WITH THIS EPSA SYSTEM. LAST CAR CHECKUP RETURNED NO FAULT MESSAGES (CAR WAS SERVICED FOR NEW TIRES AND POINT INSPECTION LAST WEEK OF JUNE 2018). THE FAULT USUALLY OCCURS ON INITIAL STARTUP. PER THE USER MANUAL, UPON A FAULT OCCURRING YOU SHUT OFF THE CAR AND WAIT 10 SECONDS FOR THE POWER SYSTEM TO RESET, THEN RE START THE CAR. USUALLY THE FAULT WILL GO AWAY BUT NOW IT IS MORE PERSISTENT. THE FAULT WILL NOT GO AWAY BY DRIVING IT OFF. THIS IS AN EXPENSIVE ROUGHLY $1500 REPAIR THAT SHOULD NOT BE HAPPENING. MOST REPORTS POINT TO A FAULTY SENSOR. FAULT MESSAGE AUTOMATICALLY SHUTS OFF THE EPSA REGARDLESS OF IF IT IS MECHANICALLY SOUND OR NOT, WHICH IS VERY DANGEROUS IF DRIVING ON THE HIGHWAY OR BUSY DOWNTOWN STREETS. RISK OF ACCIDENT IS DRAMATICALLY INCREASED WITH THIS FAULT.
Mileage: 85,000
WIFE WENT TO THE STORE AND WHEN SHE GOT BACK IN THE CAR TO DRIVE HOME THE STEERING WENT OUT, SHE IS RECOVERING FROM A BROKEN WRIST AND COULD NOT TURN THE WHEEL, I HAD TO GET A RIDE TO DRIVE THE CAR HOME, SHE IS NOT ABLE TO DRIVE THE CAR NOW
Mileage: 109,000
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO FAILED POWER STEERING. *LD *JS
WHILE DRIVING MY 2010 FUSION ON VACATION LAST WEEK, MY EPAS SUDDENLY STOPPED WORKING AND THE CAR IMMEDIATELY BECAME EXTREMELY DIFFICULT TO STEER. AT THE TIME THIS HAPPENED, A WARNING MESSAGE DISPLAYED THAT SAID, 'SERVICE ADVANCETRAC, SERVICE POWER STEERING' AND A WARNING LIGHT CAME ON. THERE WERE NO INDICATIONS OF AN ISSUE PRIOR TO THIS. AS FAR AS I CAN TELL, THIS HAS BEEN A PROBLEM ON MANY FUSIONS AND HAS RESULTED IN A RECALL OF FUSIONS FOR OTHER MODEL YEARS BUT NOT 2010 (SO FAR??). IT'S FRUSTRATING THAT THIS APPEARS TO BE A KNOWN ISSUE FOR THIS VEHICLE, INCLUDING 2010'S, BUT THE MODEL YEAR IS NOT INCLUDED IN THE RECALL. THE LOCAL FORD DEALERSHIP JUST TOLD ME THE SYSTEM NEEDS TO BE REPLACED (THIS INCLUDES THE STEERING COLUMN), AND THEY ESTIMATED THE COST TO BE $2200.
Mileage: 89,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE MESSAGE "POWER ASSIST FAILURE" DISPLAYED. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GUESS MOTORS-GUESS FORD, 457 STEUBENVILLE RD SE, CARROLLTON, OH) WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST STEERING GEARS FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
WHILE DRIVING TO WORK, THE POWER STEERING WENT OUT IN THE CAR AT 55 MPH AS I ENTERED A TURN MAKING IT NEARLY IMPOSSIBLE TO CONTROL. FORTUNATELY, I WAS ABLE TO BRING THE CAR SAFELY TO A STOP ON THE SIDE OF THE ROAD. VERY UNSAFE! THIS MODEL YEAR SHOULD BE ADDED TO THE EXISTING 2011 THROUGH 2012 RECALL.
Mileage: 148,000
THE POWER STEERING QUIT, WHICH MADE STEERING THE VEHICLE BY MY 21 Y/O DAUGHTER NEARLY IMPOSSIBLE. FORTUNATELY, IT QUIT JUST AS SHE ENTERED A PARKING PLACE A SERVICE POWER STEERING NOW, MESSAGE APPEARED AT THE MOMENT IT FAILED.
Mileage: 62,000
POWER STREARING WHEEL FAILURE. RAVI AND PINION FAILED.
Mileage: 90,000
POWER STEERING ASSIST FAULT. LOST ALL POWER STEERING AFTER STARTING THE CAR. THE FAULT INDICATOR CAME ACROSS THE DASH. 2011-2012 WERE RECALLED BUT NOT THE 2010 ACCORDING TO INTERNET LOTS AND LOTS OF PEOPLE COMPLAINING OF SAME ISSUE
Mileage: 219,213
THE STEERING GEAR / RACK AND PINION HAS FAILED THEREFOR NO POWER STEERING... THIS CAR REQUIRES THE SAME PART NUMBER AS THE FUSIONS RECALLED FOR SAME ISSUE BEGINNING IN 2011 PRT# AE5Z-3504DE WHY ISN'T THE 2010 INCLUDED? LUCKY FOR ME I CAN DRIVE WITH NO POWER STEERING IN LIGHT OF THE FACT I DON'T HAVE 2000.000 TO GET IT FIXED. WHAT IS IT GOING TO TAKE TO GET THE RECALL EXTENDED TO INCLUDE THE 2010? DEATHS? I WORK FOR A MECHANIC AND KOW WHAT IS WRONG AND THE PART NUMBERS AND THE FACT THAT THIS UNIT IS USED IN MULTIPLE FORDS...I FEEL LIKE WE THE 2010 OWNERS ARE BEING SHUNNED BECAUSE FORD DOESN'T WANT TO PAY FOR OUR RECALLS
Mileage: 140,000
WHILE DRIVING TO WORK THE MORNING OF JUNE 28, 2018 THE POWER STEERING IN MY CAR STOPPED WORKING. I ALMOST COULDN'T CONTROL MY CAR. WAS ABLE TO GET IT TO THE MECHANIC THAT AFTERNOON, WHO THEN INFORMED ME THAT THE ENTIRE EPS SYSTEM HAD FAILED AND WOULD HAVE TO BE REPLACED. I THEN GOT A CALL THE NEXT DAY STATING THAT IN ORDER TO REPLACE IT THAT I ALSO HAD TO REPLACE BOTH TIE RODS DUE TO THE BEING ATTACHED TO THE EPS SYSTEM. AFTER SPEAKING TO SOMEONE AT A FORD DEALERSHIP THEY TOLD ME THAT THEY THOUGHT THIS WAS ALREADY UNDER RECALL. LUCKILY WHEN I WAS DRIVING I WAS ONLY GOING 25 MPH IN MY NEIGHBORHOOD, IF I WERE GOING ANY FASTER IT COULD HAVE CAUSE A SERIOUS ACCIDENT.
Mileage: 95,139
POWER STEERING WENT OUT DURING DRIVING MAKING IT UNABLE TO TURN WHEEL 2010 SHOULD BEEN ADDED TO THE RECALL
Mileage: 155,000
POWER STEERING ASSIST RANDOMLY WILL NOT WORK WHEN STARTING CAR. MAKES IT SO THE CAR IS VERY HARD TURN. HAVE TO TURN THE CAR OFF AND BACK ON AGAIN TO RESET SYSTEM. HAS BEEN HAPPENING MORE OFTEN RECENTLY AND AM AFRAID IT WILL HAPPEN WHILE DRIVING.
Mileage: 80,000
VEHICLE LOST THE ABILITY TO POWER STEER WHEN VEHICLE WAS TURNED ON MAKING IT DIFFICULT TO DRIVE. WARNING SIGN SAID POWER STEERING ASSIST FAULT. THE ISSUE HAD OCCURRED SEVERAL TIMES BUT I JUST TURN IT OFF AND TURN IT BACK ON AND THE ISSUE WOULD COME OFF BUT THIS LAST TIME IT DIDNT.
Mileage: 117,000
STEERING RANDOMLY WENT OUT WHILE STATIONARY IN A PARKING LOT. TURNED CAR ON AND GOT THE ERROR MESSAGE "POWER STEERING ASSIST FAULT". COULD HAVE BEEN EVEN MORE DANGEROUS IF CAR WAS IN MOTION. RECALLS ON 2011 AND 2012 FUSIONS BUT NOT 2010. REPAIR IS VERY COSTLY.
Mileage: 111,000
VEHICLE POWER STEERING ASSIST FAULT LIGHT CAME UP WHILE I WAS DRIVING MAKING IT DIFFICULT TO MANEUVER , I WAS TURNING AT AN INTERSECTION AND ALMOST GOT INTO AN ACCIDENT.
AT TIMES THE ELECTRIC POWER STEERING WILL LOCK UP WHILE I AM DRIVING, AND IT MAKES IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL.
Mileage: 170,590
EVERY TIME I PUSH MY BRAKES TO STOP, MY BRAKES GOES ALL THE WAY DOWN TO THE FLOOR. I'VE REPLACED MY MASTER CYLINDER AND MY BRAKE BOOSTER BUT IT'S DONG THE SAME THING.
Mileage: 10
RECENTLY BOUGHT A USED 2010 FORD FUSION SE 2.5 FOR MY TEENAGE DAUGHTER, AFTER A FEW WEEKS OF OWNING IT, THE CAR WOULD ONCE IN A WHILE POP UP A "SERVICE POWER STEERING NOW" MESSAGE ON THE INFO DISPLAY, WHEN IT DID THIS IT WOULD DISABLE THE ELECTRIC POWER STEERING.. IT DIDN'T MATTER IF YOU WERE DRIVING DOWN THE HIGHWAY OR IN A PARKING LOT. PULLING OVER, SHUTTING IT OFF, AND RESTARTING WOULD TEMPORARILY CLEAR IT UP, UNTIL THE DAY THAT "STEERING ASSIST FAULT" APPEARED AND NEVER WENT AWAY.. NOW I HAVE A CAR WITH NO POWER STEERING FOR MY TEENAGE DAUGHTER.. TOOK IT TO A LOCAL SHOP, THEY CALLED BACK LATER AND SAID "WE CAN'T FIX IT BECAUSE AFTER WE REPLACE THE STEERING RACK IT HAS TO BE FLASHED, AND THAT HAS TO BE DONE AT THE DEALER".. I CALLED THE DEALER, A $1,400 POWER STEERING REPAIR ON A FORD SEDAN? REALLY? THIS ISN'T A HIGH END GERMAN CAR.. WHY ON EARTH WOULD FORD NOT DO A RECALL FOR ALL OF THESE? DO A GOOGLE SEARCH, THIS IS QUITE OBVIOUSLY A DESIGN FLAW.
Mileage: 159,932
LOST POWER STEERING CAPABILITY WITHOUT WARNING WHILE DRIVING ON HIGHWAY. WARNING NOTICE AFTER THE FACT: SERVICE ADVANCETRAC, POWER STEERING ASSIST FAULT.
Mileage: 67,000
CRANKED CAR AFTER PARKED IN HOME GARAGE OVERNIGHT AND THE SERVICE ADVANCETRAC MESSAGE APPEARED. ABA, BRAKE, AND ADVANCE TRAC LIGHTS ARE ON HUD. CAR ALSO HAS NO POWER STEERING. THE CAR HAS 120400 MILES ON IT AND HAS ALREADY BEEN REPAIRED FOR THIS ISSUE ONE TIME BY A FORD DEALERSHIP. THE FIRST INCIDENT HAPPENED DRIVING DOWN THE ROAD 2 MONTHS AFTER PURCHASING THE CAR FROM A DEALERSHIP AS CERTIFIED PRE-OWNED WITH 67508 MILES.. THE FIRST REPAIR WAS COVERED UNDER WARRANTY. DEALER REPAIR NOTE FROM 1ST INCIDENT: SERVICE DIAG & REPLACE STEERING GEAR & REPROGRAM PSCM & PERFORM ALIGNMENT & TEST OK
Mileage: 120,400
POWER STEERING ASSIST FAULT MESSAGE SHOWED UP ON DASHBOARD AND POWER STEERING WAS LOST WHEN CAR WAS TURNED ON AFTER BEING PARKED IN A PARKING LOT FOR A FEW MINUTES.
Mileage: 41,150
THE POWER STEERING OF THIS VEHICLE HAS BEEN OUT FOR OVER A YEAR. THERE IS A RECALL FOR THIS SAME POWER STEERING FAULT ON 2011 FORD FUSION AND NEWER. THIS NEEDS TO BE ADDED TO THE 2010 MODELS AS WELL. MY POWER STEERING MODULE NEEDS TO BE COMPLETELY REPLACED THE POWER STEERING DOES NOT WORK AND MAKES THE CAR INOPERABLE. THIS WENT OUT ON ME WHILE DRIVING MY VEHICLE.
Mileage: 90,000
THE POWER STEERING ASSIST HAS BEEN GOING OUT INTERMITTINGLY FOR SOME TIME, HAVE BEEN ABLE TO TURN THE CAR OFF AND BACK ON IT CORRECT ITSELF. TODAY (JUNE 26, 2018) IT HAS FAILED AND WILL NOT CORRECT ITSELF. THIS HAS HAPPENED BOTH WHEN THE CAR WAS MOVING AND WHEN IT HAS BEEN PARKED.
Mileage: 60,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL TIGHTENED UP AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE EPS WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER (AUTONATION TOYOTA PINELLAS PARK, 8501 US HIGHWAY 19 N, PINELLAS PARK, FL 33781, (727) 231-1323) INSPECTED THE VEHICLE AND STATED THAT THE GEAR IN THE STEERING COLUMN AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A POWER STEERING RECALL EVEN THOUGH ONE HAD BEEN ISSUED FOR OTHER YEARS OF THE SAME MODEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
THE POWERSTEARING ASSIST FAILED WHILE DRIVING ALMOST WRECKED MY CAR IN TRAFFIC...IT'S A OPEN RECALL ON THE 2011-2012 FORD FUSION BUT NOT ON THE 2010
Mileage: 15,420
SERVICE ADVANCETRAC MESSAGE POPS UP RANDOMLY ON DASH. POWER STEERING FAILURE OCCURS RANDOMLY, ESPECIALLY WHILE TURNING AT SLOWER SPEEDS, AND IS ACCOMPANIED BY POWER STEERING ASSIST FAILURE MESSAGE. THE CAR IS VERY HARD TO STEER AT THIS TIME, BUT SO FAR THAT ISSUE IS RESOLVED IF I AM ABLE TO SHUT OFF THE CAR FOR A FEW MINUTES AND THEN RESTART. THIS STARTED ABOUT 6 MONTHS AGO BUT MOST RECENT WAS 6/20/18.
Mileage: 119,000
MY FAMILY HAS HAD THIS CAR SINCE IT WAS BRAND NEW WITH THIS PROBLEM REOCCURRING BOTH AT START UP AND DRIVING IN MOTION! MY SON WAS JUST DRIVING DOWN THE STREET WHEN THE STEERING WENT OUT WHILE HE WAS ATTEMPTING TO GO AROUND A CORNER AND ALMOST HIT SEVERAL PEDESTRIANS AND OTHER CARS! THEN IT CAME BACK ON LATER THEN WENT OUT AGAIN ON THE HIGHWAY WHICH ARE MTN. ROADS WHERE WE LIVE AND ABOUT WENT OFF A CLIFF! I HAVE ALSO EXPERIENCE DOING THE SAME THING WITH ME, (A VERY EXPERIENCED PROFESSIONAL DRIVER) DRIVING WITH NEAR MISSES DUE TO SAME THING HAPPENING THEN GOING AWAY WITH NO PROBLEM FOR MONTHS IF NOT YEARS. THIS IS UNACCEPTABLE AND UNREAL THAT THERE ARE THIS MANY COMPLAINTS AND ACCIDENTS AND INJURIES DUE TO THIS PROBLEM AND NOTHING DONE TO FIX IT! THIS IS A KNOWN PROBLEM AND OTHER YEARS 2011 AND 2012 WITH THE SAME PROBLEM GOT RECALLED EXCEPT FOR THE 2010, ALL WITH THE SAME PROBLEM! IF NOTHING IS DONE ABOUT THIS I WILL BE INCLINED TO MAKE THIS VERY PUBLIC AND HAVE THE RESOURCES TO DO SO! THIS IS NEGLIGENCE ON FORD'S PART AND AND THE NHTSA'S PART FOR NOT ACTING APPROPRIATELY TO THIS WELL KNOWN PROBLEM!
Mileage: 80,000
ELECTRONIC POWER STEERING SYSTEM WENT OUT ON MY 2010 FUSION SE. IT'S BEEN DIAGNOSED AS A RECALL ISSUE FOR THE 2011 AND UP. FORD SOME MANAGED TO GET AROUND THE RECALLING THE 2010'S THE PROBLEM COSTS AROUND 2K TO FIX. I'M UNABLE TO USE MY CAR UNTIL I CAN RAISE THE MONEY TO FUND A REPAIR I SHOULD NOT HAVE TO PAY FOR. THERE ARE OVER 800 COMPLAINTS ON THE 2010 FUSIONS AND A RECALL ON THE FOLLOWING YEAR FOR THE SAME PROBLEM...WHAT GIVES HERE NTHSA? I NEARLY HAD A WRECK WITH THIS ISSUE?
Mileage: 70,000
LOSS OF FULL CONTROL OF VEHICLE WHILE DRIVING. SERVICE POWER STEERING/SERVICE ADVANCE TRACK WARNING CAME ON AND WILL NOT GO AWAY. I AM NOT ABLE TO DRIVE THE VEHICLE SAFELY AS I DO NOT HAVE FULL CONTROL OF STEERING. I NEARLY HAD AN ACCIDENT STRONGARMING THE VEHICLE OFF THE HIGHWAY AFTER LOSS OF POWER STEERING.
Mileage: 130,000
MY POWER STEERING WENT OUT IN MARCH OF 2016. I HAD TO PAY OUT OF POCKET BECAUSE THERE WAS NOT A RECALL ON THE 2010'S JUST THE 2011 AND 2012'S. WELL HERE IT IS, 2018 AND MY POWER STEERING WENT OUT AGAIN... I CANT SEE MYSELF PAYING ANOTHER $1500 FOR SOMETHING THAT IS OUT OF MY CONTROL. SEEMS AS IF IT HAPPENS WHILE THE CAR IS SITTING. I CAN RECALL DRIVING AND A LIGHT CAME ACROSS MY DASH. I DIDN'T KNOW WHAT THE LIGHT MEANT AND I DIDN'T NOTICE ANY CHANGE WITH MY CAR UNTIL THE NEXT MORNING WHEN I TRIED PULLING OUT OF MY DRIVEWAY. ITS EXTREMELY DANGEROUS!!!
I TURNED IN MY FORD FUSION AFTER ALL THE GAUGES STOPPED MOVING AND I LET THE COMPUTER TURN ON. WHEN I DID THIS THE WARNING ABOUT SERVICE ADVANCED TRAC BLINKED ON AND SAID POWER STEERING ASSIST FAULT. I TURNED OFF MY VEHICLE AGAIN AND SAME THING. THE ERROR CODE HAS NOT GONE AWAY AND MY VEHICLE NO LONGER HAS POWER STEERING.
Mileage: 100,000
NO ACTION FROM DEALER FORD I RECEIVED RECALL LETTER SINCE 2016 NOW I HAVE NEW COMPLAINTS REGARDS TO POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC
2010 FORD FUSION SE WITH POWER STEERING ASSIST FAULT. CAUSES VEHICLE TO LOOSE POWER STEERING. CAR IS VER DIFFICULT TO STEER SAFELY DOWN ROAD.
Mileage: 130,458
THE EXACT SAME PROBLEM FOR WHICH 2011-2015 FORD FUSIONS WERE RECALLED IS A MAJOR PROBLEM FOR 2010. I AM REPLACING MY RACK AND PINION AS A RESULT OF A TOTAL POWER STEERING FAILURE. THIS IS A SEVERE SAFETY ISSUE AND COULD HAVE RESULTED IN LOSS OF LIFE DURING THE FAILURE. THERE WAS NO WARNING THAT THE POWER STEERING WOULD FAIL, AND CLEARLY WAS A PROBLEM ON MODEL YEARS INCLUDING AND FOLLOWING THIS ONE, BUT 2010 WAS NOT INCLUDED IN THE RECALL. COST TO REPAIR IS $1700+
Mileage: 101,000
POWER STEERING ASSIST FAULT. SUDDENLY LOST POWER STEERING WHILE DRIVING CAR. TURNED CAR OFF AND THEN BACK ON AND FAULT WENT AWAY AND REGAINED POWER STEERING FOR A FEW WEEKS. LOST POWER STEERING AGAIN WHILE DRIVING AND CAR VIOLENTLY JERKED TO THE RIGHT. AFTER TURNING IGNITION KEY ON AND OFF SEVERAL TIMES THE STEERING ASSIST FAULT WOULD NOT GO AWAY. DROVE CAR HOME WITHOUT POWER STEERING AND FAULT WILL NOT DISAPPEAR.
Mileage: 92,505
TL* THE CONTACT OWNS A 2010 FORD FUSION. EVERY TIME THE VEHICLE WAS STARTED, THE "SERVICE POWER STEERING" INDICATOR WOULD ILLUMINATE ON THE MESSAGE CENTER. THE FAILURE OCCURRED SINCE OCTOBER OF 2017. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DETERMINED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Mileage: 170,000
BACK IN APRIL, MY SON WAS DRIVING THE CAR. HE WAS GETTING OFF OF ONE HIGHWAY AND MERGING ONTO ANOTHER MAJOR HIGHWAY. WHILE GOING AROUND THE BEND, THE POWER STEERING GAVE OUT AND HE WAS NOT ABLE TO TURN THE WHEEL. HE HIT THE CURB, BLEW THE DRIVERS SIDE TIRE AND BOUNCED TO THE RIGHT, WHERE HE COULD HAVE WENT OVER INTO THE RIVER BELOW. THANKFULLY HE DID NOT AND CAME OUT OF IF SAFELY. NO OTHER VEHICLES WERE INVOLVED. THE CAR HAD TO BE TOWED. I PUT A CASE IN WITH FORD, AND THEY DENIED MY CLAIM. NO RHYME OR REASON AS WHEN I ASKED WHY, THEY COULD NOT TELL ME. NOW JUST BECAUSE THIS IS ONLY A SPECIFIED VIN NUMBER RECALL DOESN'T MEAN THIS CANNOT HAPPEN TO THE OTHER 2010 FUSIONS. I HAD THE CAR TOWED A FEW WEEKS LATER TO A FORD DEALERSHIP, AND THEY GAVE ME AN ESTIMATE OF 2395.00 PLUS TAX. NOW, THAT IS FOR THE RACK & PINION, AKA, STEERING COLUMN, TIRE, CLOCK SPRING OR SOMETHING AND A COUPLE OF OTHER THINGS. IF THE OUTCOME OF THE ACCIDENT HAD BEEN DIFFERENT, FORD PROBABLY WOULD HAVE PAID FOR IT. ALL I HAVE DRIVEN ARE FORDS, MY WHOLE ENTIRE FAMILY HAS FORDS. SO, WHAT IS THE NEXT STEP FOR ME TO TAKE? I AM GOING TO TALK TO A LAWYER TO SEE WHAT MY OPTIONS ARE.
Mileage: 108,938
POWER STEERING WENT OUT WHILE DRIVING AND RECEIVED MESSAGE OF POWER STEERING ASSIST FAILURE WHICH WAS RECALLED FOR 2011 AND IS CURRENTLY BEING INVESTIGATED FOR 2010 AS IT IS THE SAME ISSUE. I WAS IN MOTION AND SUDDENLY HAD NO POWER STEERING CAR JERKED AND WAS HARD TO CONTROL LUCKILY I WAS NOT ON FREEWAY NOR WAS THERE A CAR NEXT TO ME, I WAS LUCKY VERY SCARY!
Mileage: 100,100
MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAVE THE SYSTEM. ONCE I GOT THE POWER STEERING REPAIRED I STARTED HEARING A GRINDING. AS I DROVE THE CAR TO MY HOUSE TO GET A SAFE LOOK ALL OF A SUDDEN THERE WAS A JERKING AND CRUNCHING SOUND AS I DROVE ON A STRAIGHT ROAD WITH SLIGHT GRADING. LUCKILY I WAS ONLY GOING 35MPH AND WAS ABLE TO CONTROL THE VEHICLE. I TOOK IT TO THE MECHANIC AND FOUND OUT THAT IT WAS THE POWER TRANSFER UNIT AND THE REAR DRIVE SHAFT. AFTER TALKING TO THE MECHANIC HE SAID THAT THE PTU IS ONE OF THE MOST COMMONLY REPLACED PARTS IN THE AWD FORD VEHICLES. IT IS OBVIOUS AFTER MORE RESEARCH THAT FORD IS WELL AWARE THAT THEY ARE PROVIDING A FAULTY PRODUCT AND ARE PLACING THEM IN ALL OF THEIR AWD SYSTEMS. MY UNDERSTANDING IS THAT THE PTU UNIT IN THE FORD FUSION 2010 IS THE SAME AS IN ALL OTHER FORD AWD VEHICLES. SINCE I SPENT SO MUCH MONEY TO GET THE POWER STEERING FIXED I HAD TO PUT MY CAR IN A GARAGE FOR THE WINTER SO I COULD SAVE UP TO FIX THE NOW FUNKED PTU. MY CAR HASN'T EVEN CRACKED 89K MILES.
Mileage: 88,900
WHILE BACKING OUT OF PARKING LOT, POWER STEERING WENT OUT COMPLETELY AND A WARNING MESSAGE APPEARED STATING THERE WAS A POWER STEERING ASSIST FAULT WHILE BEEPING REPEATEDLY. I TURNED THE CAR OFF AND ON AGAIN AND IT RETURNED TO NORMAL. A WEEK LATER THE SAME THING HAPPENED WHEN BACKING OUT OF ANOTHER PARKING LOT. THIS TIME IT DIDN'T RETURN TO NORMAL AFTER TURNING THE CAR ON AND OFF. THE MESSAGE REMAINS AND THE CAR IS UNSAFE AND UNDRIVABLE. I NEED MY CAR AND DON'T HAVE THE $1500 TO REPAIR THIS SAFETY ISSUE. I KNOW IT'S BEEN UNDER INVESTIGATION BUT WHEN WILL IT FINALLY BE RECALLED? LUCKILY MY TEENAGERS WEREN'T DRIVING. PLEASE HELP!
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR RIGHT. WHEN THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE ENGINE, THE STEERING ABILITY RETURNED TO NORMAL. WHILE IN TRAFFIC, THE KEY HAD TO BE TURNED IN THE IGNITION SEVERAL TIMES TO REGAIN STEERING FUNCTION. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND LOCATED A FAILURE CODE AT THE STEERING WHEEL RACK. THE STEERING WHEEL RACK WAS NOT REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 156,000.
Mileage: 156,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WAS ALSO AN ABNORMAL BEEPING NOISE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Mileage: 180,000
THE STEERING SYSTEM BECAME VERY HARD TO STEER. I TOOK IT TO THE DEALER AND HE SAID IT WAS THE ELECTRICAL STEERING SYSTEM . NO WARRANITY COVERAGE AAND IT WAS GOING TO COST $1500.00 .ALTHOUGH THIS HAS HAPPEN ALSO IN THE NEW MODELS AND FORD HAS REPAIRED THE PROBLEM AT NO COST!!!
Mileage: 75,000
POWER STEERING STOPPED WORKING WHILE BACKING OUT OF DRIVEWAY. NOTICE LIT UP ON DASH STEERING ASSIST FAULT. TURNED VEHICLE OFF AND RESTARTED WHICH CLEARED MESSAGE AND POWER STEERING WOULD OPERATE. 2010 FUSION NOT INCLUDED IN RECALL FOR THIS FAILURE. WAS ADVISED BY FORD DEALER D THAT SINCE IT HAPPENED ONCE IT WOULD HAPPEN AGAIN. DO NOT FEEL SAFE DRIVING VEHICLE. WILL NEED TO HAVE REPAIR AT MY EXPENSE SINCE 2010 NOT COVERED BY RECALL.
Mileage: 68,608
ELECTRIC POWER STEERING FAILED, ONLY MANUAL STEERING AVAILABLE. TWO ERROR MESSAGES DISPLAY ON THE DASH SCREEN: "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING NOW." PROBLEM OCCURRED WHILE IN MOTION ON HIGHWAY, FORTUNATELY WHILE NO TURNING WAS NECESSARY. ONLY UPON EXITING DID THE STEERING FAILURE BECOME APPARENT.
Mileage: 118,000
STEERING FAULT STARTED COMING ON INTERMITEDLY FOR LAST YEAR NOW IT COMES ON AND NEVER SHUTS OFF LEAVING WITH NO POWER STEERING AT ALL CAR IS UNDRIVABLE TO HARD TO STEER DROVE IT A WHILE FIRST TIME I NOTICE IT COULD NOT TURN SO IT SITS CANT AFFORD TO FIX IT ALWAYS STARTED WHEN TURNING CAR ON
Mileage: 120,000
SUDDEN LOSS OF POWER STEERING WHILE DRIVING. WARNING LIGHT CAME ON AT SAME TIME OF FAILURE. LUCKILY NEAR HOME AND DRIVING AT A SLOW RATE OF SPEED.
Mileage: 39,000
ON AN INTERMITTENT BASIS AND AT SLOW SPEEDS, THE CAR LOOSES POWER STEERING. A DIAGNOSTIC APPEARS THAT SAYS "POWER STEERING ASSIST FAULT". ALTHOUGH THE CAR HAS MANUAL STEERING WHEN THIS HAPPENS, IT IS EXTREMELY DIFFICULT TO STEER. THE OTHER DAY I WAS TRYING TO PULL INTO A PARKING SPACE AND THIS HAPPENED. I ALMOST HIT THE ADJACENT CAR. IN ORDER TO GET POWER STEERING BACK, I NEED TO TURN OFF THE ENGINE AND RESTART. I AM CONCERNED THAT SOMEDAY I'LL GET INTO AN ACCIDENT IF THIS HAPPENS AT THE WRONG TIME. I NOTICE THAT THE POWER STEERING IS CUTTING OUT MORE FREQUENTLY AS TIME GOES ON. THIS FAULT HAS INCREASED IN FREQUENCY AND IS NOW HAPPENING AT LEAST ONCE EVERY TWO WEEKS, IN PARTICULAR WHEN I PULL OUT OF MY DRIVEWAY ONTO THE STREET.
Mileage: 105,100
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER PARKING THE VEHICLE AND RESTARTING THE ENGINE, THE INDICATOR REMAINED ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO GEORGE WAIKEM FORD (4321 LINCOLN WAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,107. *TT
Mileage: 39,107
I WAS DRIVING MY CAR INTO MY DRIVEWAY WHEN A HAZARD LIGHT APPEARED. IT STATED THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED IMMEDIATELY. THE PROBLEM IS THAT WHEN THE POWER STEERING GOES OUT, YOU HAVE NO CONTROL OF THE VEHICLE., I CANNOT TURN THE WHEEL EVEN AN INCH. IF I HAD BEEN ON A MAJOR HIGHWAY, IT WOULD HAVE CAUSED A MAJOR COLLISION. I CALLED MY LOCAL FORD DEALERSHIP AND THEY SAID THAT MY VIN DIDN'T MATCH THE RECALL. I WAS COMING TO A STOP WHEN THE LIGHT CAME ON.
Mileage: 104,000
POWER STEERING SENSOR CAME ON. I TURNED OFF THE STABILITY ASSIST BUTTON AND DROVE HOME. AFTER PARKING AND ATTEMPTING TO DRIVE THE CAR AGAIN, THE STEERING FEELS LIKE IT IS RESISTING.
Mileage: 154,930
POWER STEERING ASSIST FAILURE. LOST STEERING AND CAR IS UNSAFE TO CONTINUE DRIVING
Mileage: 113,000
POWER STEERING ASSIST FAIL - WHILE BACKING OUT OF MY PARKING SPACE AND ATTEMPTING TO TURN, WARNING BELLS STARTS GOING OFF IN MY 2010 FORD FUSION AND A WARNING WAS POSTED "POWER STEERING ASSIST FAIL." I AM A RETIRED 72 YR OLD WORKING NANNY WHO DRIVES CHILDREN AROUND. HAD THIS HAPPENED WHILE ON THE ROAD, FAILURE TO STEER MY CAR COULD BE CATASTROPHIC. MY CAR IS SITTING IN THE PARKING SPACE UNTIL I CAN GET A LOAN TO PAY THE EXPENSIVE REPAIR FOR THE STEERING ASSIST MECHANISM. FORD HAS ADVISED ME THAT MY YEAR 2010 IS NOT UNDER RECALL. I REQUIRE A TOW TO BRING MY CAR IN FOR DIAGNOSTICS AND REPAIR. SHOULD I NOT BE ABLE TO AFFORD THE REPAIR, I WILL HAVE TO TOW IT BACK OUT. MY CAR IS MY LIVELIHOOD AND I WISH I HAD RESEARCHED THIS CAR BEFORE I BOUGHT IT 7 MONTHS AGO.
Mileage: 70,000
DURING A RIGHT TURN FROM A HIGHWAY FEEDER ROAD ONTO SIDE STREET, THE 2010 FORD FUSION I WAS DRIVING SUDDENLY LOST POWER STEERING AND FLASHED A SERVICE POWER STEERING NOW NOTIFICATION ON THE DASHBOARD INFORMATION PANEL. POWER STEERING HAS NOT RETURNED AFTER SEVERAL RESTARTS OF THE CAR. THE CAR WAS IMMEDIATELY TAKEN TO A NATIONWIDE CHAIN CAR SHOP AND DIAGNOSTIC SCAN WAS TAKEN. THE CODE THAT WAS GENERATED WAS POWER STEERING CONTROL MODULE (P07AE). THE CAR IS DIFFICULT TO STEER AND THEREFORE I CONSIDER IT A HIGH RISK TO DRIVE. THE REPAIR IS COST PROHIBITIVE DUE TO A COMPLEX DESIGN THAT INCORPORATES ADDITIONAL COMPONENTS INTO THE CONTROL MODULE THAT NEEDS TO BE REPLACED.
Mileage: 110,000
I HAVE COMMUNICATED WITH FRIENDS WHO HAVE THE SAME VEHICLE MODEL AN YEAR. EACH OF US HAS HAD THE SAME PROBLEM REGARDING THE POWER STEERING. IN THE MIDDLE OF DRIVING, AN ALERT POPS UP STATING "POWER STEERING ASSIST FAILURE". WHEN THIS OCCURS, THE STEERING WHEEL LOCKS UP AND DOES NOT MOVE. LUCKILY I WAS IN A LOCATION THAT WAS NOT BUSY AND DRIVING AT LOW SPEEDS. I STOPPED THE VEHICLE, SHUT IT OFF, WAITED A FEW SECONDS, AND RESTARTED WITH NO PROBLEM. EVENTUALLY RESTARTING THE VEHICLE DID NOT RESET THE PROBLEM. I HAD THE VEHICLE TOWED TO THE DEALERSHIP TO BE FIXED. IT COST $1,400 TO FIX THIS UNSAFE PROBLEM.
Mileage: 138,000
POWER STEERING ASSIST FAULT OCCURRED WHILE DRIVING. TURNING OFF VEHICLE AND THEN BACK ON CLEARED FAULT. THE FAULT OCCURRED SEVERAL MORE TIMES OVER A 2 MONTH PERIOD. FAULT IS NOW BACK TO STAY. POWER STEERING IS PRETTY MUCH NONEXISTENT. HOPEFULLY I CAN DRIVE IT TO THE GARAGE FOR DIAGNOSIS.
Mileage: 110,000
WHEN I STARTED MY 2010 FORD FUSION (71,000 MILES) AND PUT THE CAR IN REVERSE AND STARTED TO STEP ON THE GAS, I RECEIVED A POWER STEERING FAIL ALERT AND I COULD NOT DRIVE MY CAR. THIS HAS NOW HAPPENED TWICE WITHIN THE PAST TWO WEEKS. LUCKILY BOTH TIMES IT OCCURRED, I TURNED MY CAR OFF AND RESTARTED IT AND POWER STEERING CAME BACK. IT LOOKS LIKE THE 2011 AND 2012 MODELS WERE RECALLED BUT THE 2010 HAS NOT BEEN EVEN THOUGH IT CLEARLY SEEMS LIKE THE SAME ISSUE OCCURS WITH THE 2010 MODEL.
Mileage: 70,980
AT THE BEGINNING OF MARCH I WAS DRIVING DOWN THE HIGHWAY AND MY POWER STEERING IN THE MIDDLE OF MY DRIVE HOME, TRIED TO LOCK UP ON ME. I WAS ABLE TO GET TO MY WORK AND AFTER A COUPLE OF HOURS OF WORK IT CRANKED UP AND WORKED FINE. AT THE TIME I KNEW I WAS GOING TO HAVE SOME REPAIRS DONE ON MY CAR AND THOUGHT THEY WOULD SOLVE THE PROBLEM. HOWEVER LESS THAN TWO WEEKS AFTER REPLACING BOTH OF THE WHEEL BEARINGS IN THE FRONT OF THE CAR AND A HUB I STARTED HAVING A WEIRD NOISE AND A JERKING OF THE WHEEL HAPPENING. PERSONALLY I WAS CONCERNED AND TRIED TO GET MY MECHANIC TO LOOK AT IT AS SOON AS HE COULD BUT THAT WAS NOT POSSIBLE HE NEEDED A WEEK WHICH WORKED FOR ME BECAUSE I WAS GOING OUT OF TOWN FOR WORK AND THOUGHT IT WOULD BE OKAY, THERE WAS NO LIGHTS INDICATING A PROBLEM. I WAS ABLE TO DRIVE THE THREE HOURS TO WHERE I WAS GOING TO WORK AND UNLOADED MY VEHICLE AT THE PLACE I WAS GOING TO STAY AND ONE HOUR LATER CRANKED UP TO DRIVE TO WORK. IT WAS LIKE LIFTING WEIGHTS I COULD BARELY TURN THE STEERING WHEEL. FORTUNATELY IT MADE IT TO A PARKING LOT NEAR WORK AND THEN THINGS WENT DOWN HILL FROM THERE. AFTER TRYING TO CHECK AND SEE WITH THE FORD COMPANY WHAT THEY COULD DO I WAS TOLD I NEEDED MY VIN NUMBER SO I CALLED BACK WITH THE VIN NUMBER AND WAS TOLD THE PERSON I NEEDED TO TALK TO HAD GONE HOME WITH IN THE HALF HOUR 3PM. WELL I WORK AND AFTER THAT THINKING IT WILL DO THE SAME THING IT HAS PREVIOUSLY DONE I PROCEED TO CRANK UP MY CAR AND WHAT DO YOU KNOW IT WILL ONLY TURN IN A CIRCLE IT WOULDN'T EVEN UNLOCK TO LET ME BACK UP STRAIGHT NO MATTER WHAT GEAR IT WAS IN.
Mileage: 131,000
INTERMITTENT LOSS OF POWER STEERING. FORD DEALER SAYS POWER STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED. CONTROL PANEL SAYS "POWER STEERING ASSIST FAULT" PROBLEM OCCURS ON STARTUP. POWER STEERING INOPERATIVE. SO FAR, TURNING OFF AND RESTARTING HAS FIXED THE PROBLEM, BUT IT IS OCCURRING MORE AND MORE OFTEN.
Mileage: 90,000
I HAVE A 2010 FORD FUSION 111,000 MILES, WHILE DRIVING 45 MPH ON A SIDE ROAD THE POWER STEERING STOPPED WORKING. WAS ABLE TO PULL OVER TO THE SIDE AWAY FROM TRAFFIC. LATER THE ADVANCE TRAC, AND POWER ASSIST LIGHTS CAME ON THE DASH BOARD. CALLED A MECHANIC THAT SAID I WOULD BE ABLE TO DRIVE THE CAR BUT WITHOUT POWER STEERING. AFTER RUNNING MANY TEST. THE STEERING ANGLE SHOWED LEFT EVEN WHEN U WERE TURNING TO THE RIGHT...
ABOUT A YEAR AGO WHEN I LEFT A MODELING EVENT I WENT TO THE BEAUTY SHOP AND WHEN I GOT READY TO LEAVE MY STEERING WHEEL WAS LOCKED I COULD TURN IT EITHER WAY SO I HAD IT TOWED TO THE CAR SHOP AND GOT IT REPLACED. JUST THIS MORNING I WAS AT THE GAS STATION AND WHEN I CAME OUT TO LEAVE THE STEERING WHEEL LOCKED UP AGAIN THIS REALLY IS BECOMING A MAJOR ISSUE IT'S BY THE GRACE OF GOD IT DIDN'T HAPPEN ON THE FREEWAY, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM.
Mileage: 103,000
MY POWER STEERING WENT OUT UNEXPECTEDLY. I HAD BEEN PARKED AT A STORE AND WHEN I TURNED THE VEHICLE ON, IT WAS ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. THE MESSAGE "POWER STEERING ASSIST FAULT" CAME UP ON MY DASHBOARD. IT IS MY UNDERSTANDING THAT THERE WAS A RECALL FOR 2011 FORD FUSIONS WITH THIS SAME PROBLEM. I TOOK IT TO THE DEALER AND IT COST ME $1,713.41 TO HAVE IT REPAIRED.
Mileage: 65,726
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 80 MPH, AN AUDIBLE BEEP OCCURRED AND THE "POWER STEERING DEFAULT" MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (JENKINS AND WYNNE FORD, 2655 CLINTON RD CLARKSVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE DRIVER MAY LOSE CONTROL OF THE VEHICLE WHILE THE POWER STEERING FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,000.
Mileage: 189,000
WHILE DRIVING THIS CAR THE ELECTRIC POWER STEERING JUST QUIT. MAKING STEERINGBTHIS CAR VERY DIFFICULT IN HEAVY RUSH HOUR TRAFFIC IN ATLANTA, GA. ALSO GIVING 'ELECTRIC POWER STEERING FAULT' THAT WOULD NOT CLEAR. I HAD TO PAY FORD $1515 TO REPLACE THE ENTIRE RACK AND PINION STEERING SYSTEM JUST TO USE THE CAR AGAIN. WHY WAS THE MODEL YEAR NOT PART TO FIRST RECALL!!!! RIDICULOUS TO HAVE MISSED THIS ALLOWED SUCH AN ERROR TO CONTINUE!!! I WANT TO SEE THIS RECALLED IMMEDIATELY!!! IT IS VERY DANGEROUS!!!
Mileage: 169,000
MY 2010 FORD FUSION SEL''S STEERING WENT OUT. IT HAS ELECTRIC STEERING INSTEAD OF HYDRAULIC STEERING. AS I PULLED INTO MY DRIVEWAY A WARNING NOTICE APPEARED THAT STATED THE POWER STEERING SYSTEM NEEDS TO BE REPAIRED. I CAN'T EVEN MOVE THE WHEEL AN INCH. IF I WAS DRIVING AT A HIGH SPEED IT WOULD HAVE CAUSE ME TO LOSE ALL CONTROL. I CONTACTED MY LOCAL FORD DEALERSHIP IN BIRMINGHAM, AL. THE SERVICE DEPARTMENT SAID THAT I WOULD BE REQUIRED TO HAVE THE STEERING SYSTEM FIXED. I HAVE SEEN A CLASS-ACTION SUIT FOR THE SAME ISSUE.
Mileage: 110,000
I WAS DRIVING DOWN A CITY ROAD DURING RUSH HOUR TRAFFIC AND WITH NO WARNING MY STEERING WHEEL LOCKED UP. I COULD NOT EVEN BUDGET IT AN INCH. I HAD TO STOP THE CAR IN MID TRAFFIC LUCKY ME AND MY SON WHERE NOT HIT. THIS COULD HAVE KILLED ME AND MY 4 YEAR OLD. EVEN THE ADULT MEN THAT HELPED COULD NOT MOVE THE WHEEL. FOUND OUT ITS THE POWERING STEERING ISSUE THAT FORD IS WELL AWARE OF. THEY RECALLED 2011 AND UP BUT NOT THE 2010? NOW FORD IS TELLING ME I CAN PAY $170 TO RESET IT OR $1200 TO FIX IT. FIRST OFF THE RESET IS NO GUARANTEE IT WONT HAPPEN AGAIN., SO YOU WANT ME TO PAY $1200 WHICH I DON,T HAVE OR RESET A FAULTY SWITCH THAT COULD RELAPSE AGAIN POSSIBLY KILLING ME?
Mileage: 140,000
THE POWER STEERING FAILED, WHILE I WAS DRIVING. MILEAGE 109,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WHILE DRIVING 45 MPH. THE STEERING WHEEL LOCKED, WHICH MADE IT DIFFICULT TO TURN IN EITHER DIRECTION. ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DRIVER SUSTAINED INJURIES TO THE NECK AND LOWER BACK AS WELL AS MINOR BRUISING, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE DEALER (BEACH FORD, 855 JASON BLVD #1, MYRTLE BEACH, SC 29577, (843) 839-8168) WAS CONTACTED AND STATED THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. *TT
Mileage: 128,000
POWER STEERING FAILS COMPLETELY. LOCKING WHICH PREVENTS STEERING. GET THE FOLLOWING MESSAGE: POWER STEERING ASSIST FAULT. OCCURRED WHEN I STARTED CAR. TURNED ENGINE OFF/ON. THIS CLEARED THE FAILURE. NOTE; TIRE AIR PRESSURE IS NOT LOW. I UNDERSTAND THAT 2011 & 2012 MODEL YEARS HAVE BEEN RECALLED FOR THIS PROBLEM. PLEASE NOTE THIS IS A $1400 REPAIR AT FORD. FORD SERVICE INSTRUCTED ME NOT TO DRIVE THIS CAR AS IT ISN'T SAFE.
Mileage: 89,200
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALER PEGUES-HURST FORD DEALER (903-758-6211, 200 TX-63 SPUR LONGVIEW, TX 75601) AND WAS TOLD TO BRING THE VEHICLE TO THE SHOP FOR DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED DOVI MOTORS AT 607-756-2801 (263 TOMPKINS ST, CORTLAND, NY 13045) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
CAR BECAME EXTREMELY HARD TO STEER AT LESS THAN 5 MPH; POWER STEERING ASSIST FAULT MESSAGE NOTED.
Mileage: 65,000
WHILE DRIVING MY FUSION ON ROADWAY OR HIGHWAY THE STEERING WHEEL LOCKS UP AND I CAN'T TURN IT. AFTER HAPPENING TWICE I HAD THE STEERING RACK AND PINION REPLACED WHICH IS WHAT THEY SAID THE PROBLEM WAS BUT IT HAS HAPPEN AGAIN. IT CAUSED ME 1200.00 TO GET THIS DONE AND PROBLEM IS STILL HAPPEN. VERY UPSET AND SCARE TO DRIVE MY FUSION.
Mileage: 120,000
POWER STEERING ASSIST FAILURE ! THIS NEEDS TO BE ADDRESSED BEFORE PEOPLE ARE KILLED BECAUSE OF THIS PROBLEM ! THIS PROBLEM COMES AND GOES AND CREATES A VERY UNSAFE SITUATION , YOU NEVER KNOW WHEN IT WILL HAPPEN !
Mileage: 98,000
DRIVING IN THE NEIGHBORHOOD AND THE POWER STEERING WENT OUT.
Mileage: 114,000
DRIVING AND MY WHEEL WOULD NOT STEER,MANAGE TO GET OFF ROAD,VERY SCARY INCIDENT,NEEDS TO BE A RECALL ON 2010 FORD FUSION.THE CAR WAS IN MOTION,,NEEDS TO BE RECALLED BEFORE SOMEONE DIES!
Mileage: 111,000
WHILE DRIVING AT 30-40MPH, I WAS DECELERATING AND CROSSING OVER A MERGING LANE APPROACHING A RIGHT TURN NEAR MY HOME. BEFORE I COULD COMPLETE MY MANEUVER, A LOUD AUDIBLE ALARM SOUNDED AND IMMEDIATELY ALL POWER STEERING WAS LOST AND MY WHEELS LOCKED AND TURNED SHARPLY TO THE RIGHT. I WAS SENT INTO A 180 DEGREE SPIN DUE TO THE SUDDEN LOSS OF POWER AND LOCKING OF MY WHEELS. MY VEHICLE WAS THROWN INTO NOW ONCOMING TRAFFIC COMING FROM THE MERGING LANE. IN A PANIC, I TRIED TO STEER MY VEHICLE AND MANEUVER OUT OF THE ROAD, BUT EVEN WITH THE FULL FORCE OF MY UPPER BODY, I WAS ONLY ABLE TO VERY SLOWLY TURN THE WHEEL. MY PASSENGER, FROM THE PASSENGER SEAT, ATTEMPTED TO ASSIST MY EFFORTS TO STEER AND IT TOOK THE BOTH OF US TO MANEUVER THE STEERING WHEEL TO AN ANGLE THAT WOULD ALLOW US TO GET THE CAR OUT OF THE ROAD. I'VE DRIVEN VEHICLES WITHOUT POWER STEERING BEFORE, AND I CAN CLEARLY ATTEST THAT IT WAS MORE THAN JUST A LOSS OF POWER STEERING THAT WAS HAMPERING MY ABILITY TO STEER. A QUICK GOOGLE SEARCH REVEALED THAT THAT THIS VEHICLE HAS ELECTRICAL POWER STEERING. I'M POSITIVE THAT MY WHEELS WERE ESSENTIALLY LOCKED BECAUSE I WAS OVERCOMING NOT ONLY A POWER-STEERING LOSS, BUT ALSO THE EXTREME RESISTANCE OF THE FAILED POWER STEERING MOTOR. IT GOES WITHOUT SAYING THAT THIS IS A SERIOUS SAFETY ISSUE THAT ABSOLUTELY HAS THE POTENTIAL TO KILL SOMEBODY. I SEE THAT FORD RECALLED THE 2011 FUSION AND SIMILAR VEHICLES EQUIPPED WITH THIS POWER STEERING UNIT BECAUSE OF THE SAME FAILURE. I ALSO SEE THAT 2010 FORD FUSION OWNERS HAVE REPORTED FAILURES OF THE POWER STEERING UNIT WITH SUCH FREQUENCY (SIMILAR TO THAT OF ALREADY RECALLED VEHICLES) THAT NHTSA HAS OPENED A RECALL INVESTIGATION THAT AS OF LAST NOVEMBER HAS BEEN ONGOING FOR APPROXIMATELY TWO YEARS. WHAT IS THE STATUS OF THIS RECALL INVESTIGATION? THIS INCIDENT OCCURRED ON SUNRISE BLVD. NEAR HOWARD STREET IN FAIR OAKS, CA ON 3/17/18.
Mileage: 169,000
POWER STEERING ASSISTANCE FAILURE, FAILED TO CONTROL THE CAR
Mileage: 57,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Mileage: 61,000
UPON STARTING THE VEHICLE I GET A WARNING TONE AND A MESSAGE IS DISPLAYED ON THE DASH INFO WINDOW "POWER STEERING ASSIST FAULT" I SHUT OFF THE CAR AND RESTARTED IT AND THE FAULT CLEARED. I'M REALLY NERVOUS ABOUT THIS HAPPENING WHILE I'M DRIVING. I HEARD THAT THE 2011 AND 2012 FUSIONS WERE RECALLED BECAUSE OF THIS ISSUE BUT NOT THE 2010. I HOPE FORD STEPS UP AND DOES THE RIGHT THING AND RECALLS THE 2010 FUSION,
Mileage: 45,125
ADD ME TO THE LIST OF HAVING TO REPLACE THE ELECTRONIC STEERING ASSEMBLY. AFTER HAVING THE POWER STEERING LOCK UP HAD THE CAR TOWED TO FORD DEALER. $1,725.00 LATER THEY REPLACED THE UNIT WITH A RE-MANUFACTURED UNIT. RECALL STARED AT 2011. THIS IS A 2010 WITH 65,000 MILES. I FILED A CASE WITH FORD. AFTER 3 MONTHS I FOUND OUT THEY CLOSED THE CASE WITHOUT CONTACTING ME. WILL FOLLOW UP, BUT SEEMS LIKE FORD COULD CARE LESS. BEEN DRIVING FORDS, SINCE 1960.
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 2 MPH, THE "POWER STEERING ASSIST FAULT" INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL WAS VERY DIFFICULT TO STEER. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,800.
Mileage: 63,800
WHILE DRIVING VEHICLE, AND WHILE TURNING LEFT ONTO A SIDE STREET, THE POWER STEERING SUDDENLY QUIT WORKING. THE DASHBOARD MESSAGE READ 'POWER STEERING ASSIST FAULT'. I ALMOST STRUCK S TREE!
Mileage: 113,242
TRANSMISSION SLIPS, HARD, GOING 1ST TO 2ND. TRANSMISSION OIL IS BLACK AT 55,000 AND THE SERVICE "ADVANCETRAC" KEEPS COMING ON.
Mileage: 55,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING BECAME DIFFICULT TO MANAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO WALT SWEENEY FORD (5400 GLENWAY AVE, CINCINNATI, OH 45238) WHERE IT WAS DETERMINED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) WAS OPEN FOR 2011 AND 2012 MODELS, WHICH HAD THE SAME PART NUMBER: AE5Z3504CE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 111,000.
Mileage: 111,000
SERVICE POWER STEERING NOW MESSAGE ON DASH. LOST ALL POWER STEERING AT 70 MPH ON THE FREEWAY. ALMOST HAD AN ACCIDENT. NEVER RETURNED AFTER TURNING OFF VEHICLE AND RESTARTING. VEHICLE CURRENTLY PARKED AS I HEAR FROM ONLINE COMPLAINTS REPAIR CLOSE TO $2000.
Mileage: 215,000
DRIVING ON A TWO LANE HIGHWAY AROUND 30 MPH WHEN ALL OF A SUDDEN ELECTRONIC POWER STEERING LOCKED UP SOLID. CAR VEERED TO RIGHT; WENT OFF THE ROADWAY AND SCRAPED A FENCE POST ON THE RIGHT REAR QUARTER PANEL .IT IS A GOOD THING I WASN'T GOING ANY FASTER.I WILL NOT DRIVE THIS VEHICLE UNTIL IT IS REPAIRED FORD WILL NOT FIX IT THERE ESTIMATE IS 1800 DOLLARS.I AM RETIRED AND CANNOT AFFORD TO FIX THIS VEHICLE.THEY TOLD ME THE 2010 FORD FUSIONS ARE NOT ON RECALL BUT 2011 AND UP ARE HOW CAN THIS BE WHEN THEY ALL HAVE THE SAME ELECTRONIC PARTS I WAS A MECHANIC FOR OVER 40 YEARS AND I KNOW WHAT I AM TALKING ABOUT. COULD YOU PLEASE LOOK IN TO THIS MATTER .A LOT OF 2010 FORD FUSION OWNERS NEED YOUR HELP.I KNOW WHAT IS CAUSING THIS PROBLEM BUT, IT WOULD TAKE ME A LOT OF TIME TO WRITE A 30 PAGE ESSAY ON THIS SUBJECT IT IS ANOTHER TATIC BY OUR CAR MANUFACTURE NOT CARING ABOUT OUR LIVES. FOR INSTANCE I AM WAITING FOR YEARS FOR MY AIR BAG TO BE REPLACED
Mileage: 79,688
POWER STEERING FAILED ON MY 2010 FORD FUSION. AS MY 17 YEAR OLD SON WAS DRIVING THE CAR THE WARNING LIGHT CAME ON POWER STEERING PROBLEM. HE PULLED INTO OUR DRIVEWAY AND TOLD ME ABOUT THE WARNING LIGHT. I STARTED THE CAR UP AND DROVE IT, THEIR WAS NO POWER STEERING. I TOOK IT TO OUR LOCAL FORD DEALER AND THE COST WAS $1959.82 TO REPLACE POWER STEERING ASSEMBLY. FORD TECHNICIAN STATED IT WAS A POWER STEERING GEAR FAILURE.
Mileage: 85,430
COMPLETE POWER STEERING FAILURE ON 2010 FORD FUSION SEL 3.0L V6. 'SERVICE ADVANCETRAC SYSTEM NOW' WAS DISPLAYED ON THE DASH PRIOR TO FAILURE. COST TO REPLACE THE POWER STEERING SYSTEM AT LOCAL FORD SERVICE CENTER WAS ~$1700. WAS DRIVING HOME WITH VEHICLE IN MOTION WHEN ALERT WAS DISPLAYED. WENT TO START THE CAR THE NEXT MORNING AND ALL POWER STEERING WAS GONE FROM THE VEHICLE. NO CHECK ENGINE LIGHT WAS DISPLAYED BEFORE INCIDENT. TIRE PRESSURE MONITORING SYSTEM (TPMS) LIGHT WAS DISPLAYED BEFOREHAND, ALTHOUGH TIRE PRESSURE WAS ADEQUATE ALL AROUND.
Mileage: 115,000
POWER STEERING ASSIST FAULT. PWER STEERING STOPS WORKING
Mileage: 88,000
VEHICLE EXPERIENCED A DRIVER'S SIDE FRONT TIRE BLOWOUT AT HIGHWAY SPEED. POWER STEERING STOPPED WORKING. TIRES REPLACED, POWER STEERING STILL INOPERABLE. SERVICE POWER STEERING NOW INDICATOR LIT. MAJOR DIFFICULTY TURNING WHEEL TO STEER.
I WAS DRIVING DOWN THE ROAD AT 55 MPH AND ALL OF A SUDDEN LOSE POWER STEERING. I HAVE CHECKED ALL FUSES, WIRES, AND HAD HOOKED TO A COMPUTER AND STILL CAN NOT FIND OUT WHAT IS GOING ON.
Mileage: 107,045
THERE HAVE BEEN RECALLS FOR FORD FUSION ELECTRONIC POWER STEERING UNITS FAILING FOR NO REASON. NHSTA IS ALREADY AWARE OF THIS AND HAS ISSUED A RECALL FOR FORD FUSION YEARS 2011-2012 AND POSSIBLY NEWER. MY CAR IS A 2010 FORD FUSION BUILT IN JUNE 2010 WITH THE SAME ISSUES AS THE OTHER FUSIONS WITH POWER STEERING RECALLS. I BELIEVE THAT 2010 MID-YEAR BUILT MODELS SHOULD BE CONSIDERED PART OF THE RECALL. I TURNED ON MY CAR THE OTHER DAY AND WHEN I TURNED ON THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". NHTSA ISSUED RECALLS FOR THE THIS REASON IN THE 20111 MODEL. MY FUSION IS MID YEAR BUILT (JUNE 2010) AND IS EXPERIENCING SIMILAR ISSUES. PLEASE ADVISE.
Mileage: 200,000
DRIVING ON THE HIGHWAY WITH 3 OCCUPANTS, AND THE STEERING WHEEL TIGHTENED. ONCE ON THE CITY STREET A LIGHT ON THE DASH FLASHED THEN ALL POWER STEERING WAS GONE.
VEHICLE WAS IN PARK AND OFF WHEN I TURNED THE CAR ON THE STEERING WHEEL ASSIST FAULT CAME ON AND VEHICLE DOESN'T WANT TO MOVE NOW.
POWER STEERING FAULT, ELECTRONIC POWER STEERING FAILURE. THIS HAS HAPPENED SEVERAL TIMES. TURN CAR ON, STEER FAILURE. TURN OFF CAR, RESTART & IT RESETS. LAST NIGHT TURNED CAR ON "POWER STEERING FAILURE", WOULD NOT RESET, THEN GOT A STABILITY FAILURE. NO POWER STEERING. WILL NOT RESET
Mileage: 141,752
WHILE DRIVING MY VEHICLE THE SERVICE ADVANCETRAC WARNING LIGHT CAME ON. MY VEHICLE WOULD NOT ACCELERATE APPROPRIATELY AND THEN WOULD NOT BE IN GEAR. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED SENSORS ETC. THEY HAVE IDENTIFIED THAT THE STEERING RACK AND PINION WILL NEED TO BE REPLACED. WHEN I RESEARCHED THIS I FOUND THAT THIS IS A COMMON ISSUE FOR THIS VEHICLE AND THAT A RECALL HAD IN FACT BEEN INSTITUTED FOR 2011 AND NEWER MODELS. THIS IS A PROBLEM IN VEHICLES FROM 2010 AS WELL. THERE IS NO REASON OWNERS OF 2010 MODELS SHOULD HAVE TO PAY THE EXPENSE TO FIX THIS DANGEROUS VEHICLE FAILURE WHEN NEW MODEL OWNERS DO NOT. THE PART ITSELF (FOR AFTERMARKET) COSTS $1000.
Mileage: 120,000
POWER STEERING GOES OUT , WORKS AND GOES OUT AGAIN.
Mileage: 142,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED WITH AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE DRIVING 40 MPH ON A TWO LANE HIGHWAY VEHICLE SERVICE ADVANCE TRAC LIGHT WARNING CAME ON AS WELL AS EVERY LIGHT ON THE DASHBOARD (XMAS TREE AFFECT). THE WARNING CHIME SOUNDED EVERY FEW SECONDS AND THE GAUGES WENT UP AND DOWN RANDOMLY. DROVE 2 MILES HOME WITH THIS CONTINUING. TURNED OFF ENGINE AND RESTARTED TO HAVE THE SAME THING HAPPEN AGAIN. RESEARCHED PROBLEM ONLINE AND SAW THIS WAS A COMMON PROBLEM WITH FUSIONS STEERING GEAR/HARNESS AND POWER STEERING FAILING.(NTSA CAMPAIGN NUMBER: 15V340000) THE RECALL FOR THIS EXACT PROBLEM DOES NOT APPLY TO 2010S BUT TO 2011 AND AFTER. THE CAR WAS REPAIRED AT THE DEALERSHIP FOR $2339.
Mileage: 82,200
WARNING LIGHT: ELECTRONIC POWER STEERING ASSIST FAILURE STEERING BECAME MUCH HARDER FORD HAS ALREADY ISSUED RECALLS FOR THIS ISSUE FOR NEWER MODEL YEAR FUSIONS INTERNET RESEARCH SHOWS TO BE A FAILURE WIDESPREAD PROBLEM. REVERSING SLOWLY SO NO DAMAGE OR INJURIES. ASSUMING FORD IS JUST WAITING ON A FATALITY FOR IT TO BE ECONOMICAL TO RECALL THE 2010'S SEEMS LIKE A MAJOR ISSUE AND THEIR CUSTOMER SERVICE DID NOT SEEMED CONCERNED AT ALL.
Mileage: 80,000
WHILE DRIVING MY POWER STEERING ASSIST FAILURE LIGHT CAME ON AND I LOST MY POWER STEERING
Mileage: 164,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE "SERVICE ADVANCE TRACK" AND "SERVICE POWER STEERING NOW" INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Mileage: 77,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A PROGRESSING GRINDING NOISE AND THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM A POWER STEERING RECALL FOR THE 2011 AND 2012 MODELS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TT *TR
Mileage: 140,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE ABRUPTLY STALLED. PRIOR TO THE FAILURE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INOPERABLE, BUT WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Mileage: 160,000
2 TIMES IN THE LAST 2 MONTHS THE DASHBOARD DISPLAYS A WARNING "POWER STEERING ASSIST FAULT". COST IS VERY EXPENSIVE, 2010 FORD FUSIONS SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR THIS ISSUE. THE CAR WAS JUST BEING STARTED WHEN THIS WARNING CAME ON.
Mileage: 129,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME INOPERABLE. ALSO, THE STEERING WHEEL WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ALARM SOUNDED, WHICH CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO COURTESY FORD (1830 GRAND RIVER AVENUE, OKEMOS, MICHIGAN 48864, PHONE (888) 836-5315) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ELECTRONIC SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE 2010 FORD FUSION WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED REPAIR FOR THE STEERING WHEEL FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 84,543. *TT *TR
Mileage: 84,543
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST ABILITY WAS LOST. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AND THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MEMPHIS (2515 MT MORIAH RD, MEMPHIS, TN 38115, (901) 209-1259) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL BACK, BUT HE NEVER RECEIVED ONE. THE FAILURE MILEAGE WAS 116,022. *TT *TR
Mileage: 116,022
I WAS TERRIFIED WHEN MY POWER STEERING WENT OUT WITHOUT WARNING WHILE MAKING A RIGHT TURN WITH ONCOMING TRAFFIC COMIN IN THE OPPOSITE DIRECTION. I HAD TO PULL THE STEERING WHEEL SO HARD TO REFRAIN FROM GOING INTO THE ONCOMING TRAFFICS LANE THAT I STRAINED MY SHOULDER, CAUSING PAIN AND DISCOMFORT. WHEN I SPOKE WITH THE FORD DEALERSHIP THEY SAID THE REPAIR OF MY ISSUE WOULD COST THOUSANDS OF DOLLARS. THIS ISSUE IS NOT CAUSED FROM USER ERROR IT IS FROM POOR DESIGN AND ENGINEERING FROM FORD. THIS PRODUCT MALFUNCTION COULD HAVE CAUSED A SERIOUS ACCIDENT. PLEASE TAKE TIME TO LOOK INTO THIS FAULTY PRODUCT BECAUSE I BELIEVE THAT I SHOULD NOT HAVE TO BE BURDENED WITH A BILL OF THIS MAGNITUDE. THIS SITUATION COULD HAVE BEEN AVOIDED IF FORD PRODUCED A PRODUCT THAT WAS SAFER.
Mileage: 139,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE AND BECAME INOPERABLE. ALSO, THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (FIVE STAR FORD, 6618 NE LOOP 820 NORTH, RICHLAND, TX 78180) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Mileage: 15,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS ATTEMPTING TO MAKE A LEFT TURN OUT OF A PARKING LOT AT AN UNKNOWN SPEED, A VEHICLE DRIVING 50 MPH IN THE MIDDLE LANE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT AND THE DRIVER SUSTAINED HEAD, BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL COLLISION SHOP AND THE BUMPER WAS REPAIRED. WHILE ATTEMPTING TO LEAVE THE COLLISION SHOP, THE POWER STEERING FAILED TO WORK. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 106,476.
Mileage: 106,476
VEHICLE MAKES POPPONG SOUNDS WHEN CAR TURNS TO SIDE
Mileage: 186,000
WHILE DRIVING DOWN THE INTERSTATE MY CAR GAVE ME AN ALARM SAYING I NEEDED TO HAVE MY POWER STEERING SERVICED NOW. I LOST POWER STEERING. TOOK IT IN TO DEALER WHO RAN DIAGNOSTICS. THEY SAID IT TOOK THEM AWHILE TO GET ANYTHING TO REGISTER AND DID SAY IT WAS A STEERING RACK BUT THEN IT DISAPPEARED AND THE POWER STEERING WORKED AGAIN. THEY TOLD ME IT COULD HAPPEN AGAIN. YESTERDAY WHEN DRIVING ON INTERSTATE AGAIN, SAME EXACT THING HAPPENED, ALARMS WENT OFF AND MY POWER STEERING IS OUT AGAIN. I SEE ISSUES RELATED TO THE POWER STEERING AND ARTICLES SAY THE 2010 FORD FUSION IS ONE OF THE, YET IT WASN'T RECALLED! I'LL BE CALLING THE FORD DEALER AGAIN,BUT I WON'T PAY WHAT THEY TELL ME TO FIX REPLACE THIS.
Mileage: 75,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE WITH THE EPS AND THE EPS WARNING INDICATOR FLASHED "SERVICE POWER STEERING NOW". THE VEHICLE WAS TAKEN TO A DEALER (MATHIEU FORD, 664 SPRING ST, WINCHENDON, MA 01475, (978) 297-0001) WHO CLEARED THE CODE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE EPS WARNING INDICATOR REMAINED ILLUMINATED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT SHIFTED THE GEAR INTO DRIVE, THE STEERING WHEEL LOCKED UP AND THE CONTACT WAS UNABLE TO STEER LEFT OR RIGHT. THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.
Mileage: 126,000
WHEN ATTEMPTING TO PULL AWAY FROM A GAS PUMP AT A FILLING STATION, MY POWER STEERING ABRUPTLY QUIT WORKING AND A WARNING CAME UP ON MY SCREEN SAYING SOMETHING ABOUT POWER STEERING ASSIST. THE VEHICLE IS A 2010 FORD FUSION. IT PLACED ME IN A VERY DIFFICULT AND POTENTIALLY DANGEROUS SITUATION SINCE IT WAS DURING RUSH HOUR AT THE STATION. THIS LACK OF POWER STEERING INCREASED THE CHANCE OF A VEHICLE CRASH OF SOME KIND. I PURCHASED THIS VEHICLE NEW FROM A DEALER IN TOPEKA, KS. AT THE TIME OF THE INCIDENT, THE VEHICLE HAD LESS THAN 40,000 MILES AND IS IN EXCELLENT CONDITION. I AM A RECENTLY WIDOWED 70 YEAR OLD WOMAN WEIGHING LESS THAN 100 LBS AND I CANNOT TURN A VEHICLE WITHOUT POWER STEERING. THE VEHICLE REQUIRED REPLACING THE ELECTRIC POWER STEERING GEAR ASSEMBLY COSTING ME $1,266.33. THIS SAME ISSUE WAS RECALLED FOR 2011 AND 2012 FORD FUSIONS, BUT NO RECALL FOR 2010. PLEASE EXPLAIN WHY A RECALL WAS NOT ALSO DONE FOR 2010 FUSIONS SINCE THE ISSUES WERE IDENTICAL REGARDING SHUT DOWN OF POWER STEERING. I DO NOT KNOW HOW TO SEND THE INVOICE WITH THIS COMPLAINT, BUT CAN SEND IT SEPARATELY IF POSSIBLE
Mileage: 39,096
STEERING FAILED WHILE DRIVING. I LOST STEERING ASSIST WHILE TURNING THE VEHICLE, VERY DANGEROUS. THE VEHICLE WAS VERY HARD TO CONTROL ESPECIALLY AT LOWER SPEEDS. WAS DRIVING AROUND TOWN 45 MPH SPEEDS STEERING ASSIST DID NOT RETURN. HAD TROUBLE CODE U3000 PULLED FROM COMPUTER, AND FOUND OUT THAT THE STEERING RACK NEEDED TO BE REPLACED.
Mileage: 125,000
INTERMITTENTLY WHILE DRIVING - THE BATTERY INDICATOR WILL COME ON AND I WILL SUBSEQUENTLY LOSE POWER STEERING. IF I POWER OFF THE VEHICLE, THE INDICATOR GOES AWAY AND POWER STEERING RETURNS THE NEXT TIME I TURN IT ON. THE ISSUE WILL RESURFACE, AND IT IS NOW HAPPENING MORE FREQUENTLY. THIS IS THE SAME ISSUE THAT CAUSED A RECALL IN THE 2011 AND 2012 MODELS, HOWEVER, MY MODEL IS THE 2010.
Mileage: 147,000
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD *JS
MY DAUGHTER WAS DRIVING AND POWER STEERING STOPPED. LIGHT CAME ON SERVICE POWER STEERING. NEEDLESS TO SAY A VERY DANGEROUS SITUATION FOR HER AND FOR EVERY ONE AROUND HER. 55000 MILES AND HAD 6 RECALLS. THIS TO SHOULD BE BECAUSE IF SHE HAD BEEN ON THE INTERSTATE AT 65 MPH I COULD HAVE LOST HER YESTERDAY SO SOMETHING NEEDS TO BE DONE.
Mileage: 55,000
ADVANCE TRACK AND SERVICE POWER STEERING WARNINGS FLASHED WHILE VEHICLE WAS IN MOTION, PARKED CAR AND RESTARTED AND THE POWER STEERING WAS NO LONGER FUNCTIONING. HAD TO REPLACE EPAS SYSTEM
Mileage: 85,000
THE ELECTRONIC POWER STEERING FAILS AS THE POWER STEERING MODULE FAILS TO COMMUNICATE. THIS IS AN ISSUE THAT COULD HAPPEN WHILE DRIVING WHICH COULD EASILY RESULT IN AN ACCIDENT. LUCKILY, MY CAR HAD BEEN PARKED WHEN I DISCOVERED THE ISSUE BUT QUITE A FEW PEOPLE HAVEN'T BEEN AS FORTUNATE. THEY'VE RECALLED MODEL YEARS 2011-2014 BUT THE DEFECT IS PRESENT IN THE 2010 MODELS AS WELL YET THEY WILL NOT ISSUE A RECALL.
Mileage: 135,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN FAILURE WITH THE EPS AND THAT THE STEERING WHEEL FAILED TO TURN IN EITHER DIRECTION. THE VEHICLE WAS INSPECTED BY FIVE STAR FORD (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 922-9131), BUT WAS NOT DIAGNOSED TO DETERMINE THE SPECIFIC CAUSE OF THE FAILURE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL, SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I GOT 2 MESSAGES POP UP; POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. ALL OF THE SUDDEN MY POWER STEERING FAILED AND I NEARLY RAN INTO ANOTHER CAR WHILE TURNING RIGHT.
Mileage: 107,200
WE WERE DRIVING THE CAR THIS MORNING AROUND 5:30 AM GOING AROUND 50 MPH AND THE POWER STEERING STOPPED WORKING. IT WAS VERY DIFFICULT TO STEER THE CAR AND UNSAFE TO DRIVE NOW. YOU COULD BARELY TURN THE WHEEL GOING AT THAT SPEED. DASH SAYS SERVICE POWER STEERING BUT SHOWS NO CODES ONCE HOOKED UP.
Mileage: 115,000
POWER STEERING ASSIST FAULT WARNING LIGHT CAME ON ABOUT TWO WEEKS AGO WHILE I WAS DRIVING, TURNED CAR OFF FOR A FEW MINUTES AND IT DISAPPEARED. THE NEXT DAY IT REAPPEARED WHILE I WAS DRIVING AND NEVER TURNED BACK OFF, LUCKILY WAS DOWN THE STREET FROM MY HOME & WASN'T IN DANGER OF CAUSING AN ACCIDENT. NOW ALONG WITH THAT WARNING LIGHT CAME SERVICE ADVANCETRAC. TOOK THE VEHICLE TO THE DEALERSHIP, PAID $129 FOR A DIAGNOSTIC TEST, WAS INFORMED THAT IT WAS GOING TO COST ME NEARLY $2,000 TO GET MY CAR FIXED. WHY WAS THE RECALL FOR THIS SAME EXACT ISSUE ONLY FOR 2011-2013 MODELS OF THE SAME EXACT CAR WITH THE SAME EXACT PARTS?!?!!?!?
Mileage: 100,000
WHILE DRIVING WITH MY FAMILY , MOVING ABOUT 50 MPH THE CHECK POWER STEERING AND SERVICE ADVANCTRAX CAME OVER THE INSTRUMENT PANEL. I THEN LOST ALL POWER STEERING. I WAS ABLE TO SAFELY GET IT TO THE SIDE OF THE ROAD. I AM NOT ABLE TO GET IT REPAIRED DUE TO COST. 12/10/17. 85,000 MILES
Mileage: 85,000
THE SERVICE POWER STEERING LIGHT CAME ON WHILE I WAS DRIVING & THE POWER STEERING WAS GONE, I COULD HARDLY TURN THE WHEEL! THANKFULLY IT DIDN'T CAUSE AN ACCIDENT, BUT NOW I'M ABOUT TO INCUR SOME HEFTY EXPENSES TO HAVE IT REPAIRED!
Mileage: 80,000
ME AND MY DAUGHTER WERE ON THE WAY TO GO CHRISTMAS SHOPPING AND A WARNING SIGN CAME ON WITH A CAUTION SOUND SAYING POWER STEERING SERVICE NOW AND NOT EVEN 2 MINUTES LATER AS WE PULLED INTO THE PARKING LOT MY STEERING WHEEL BECAME SO TIGHT I COULDN'T TURN IT TO PARK AND WAS STRANDED AT A WALMART. I THANK GOD IT DIDN'T HAPPEN WHILE I WAS DRIVING A NORMAL SPEED. THIS IS VERY VERY DANGEROUS FORD! I SEE SIMILAR COMPLAINTS AND I HOPE THIS WILL BE FINANCIALLY COVERED BY YOUR COMPANY EVEN THOUGH I DON'T SEE THE RECALL ON MY 2010 BUT IT'S HAVING THE SAME PROBLEM AS THE OTHER YEAR MODELS 🤔
Mileage: 119,000
WHILE DRIVING HOME FROM WORK ON A MAIN HIGHWAY, THE "POWER ASSIST STEERING FAULT" WARNING CAME ON AND I WAS UNABLE TO STEER THE VEHICLE. I WAS FORCED TO HAVE THE CAR TOWED TO A REPAIR SHOP. I AM LUCKY THAT THIS DID NOT OCCUR WHILE TRAVELING AT HIGHWAY SPEEDS.
Mileage: 130,000
POWER STEERING WENT OUT WHEN STARTED VEHICLE- HAVE NO POWER STEERING NOW
MY POWER STEERING WAS INTERMITTENTLY GOING OUT WHILE IN PARK OR WHILE DRIVING OVER THE PAST TWO YEARS. IT BEGAN OCCURRING DAILY OVER THE PAST MONTH, AND NOW HAS PERMANENTLY GONE OUT.
Mileage: 106,000
TL-CONTACT OWNS A 2010 FORD FUSION... BOUGHT VEHICLE USED... CONTACT HAD NOT RECEIVED ANY RECALL LETTERS.... VEHICLE WAS PURCHASED IN APRIL OF 2017 ..... A/C FAILING.... WHEN VEHICLE KNOB IS TURNED ON FOR AC THE VEHICLE BLOWS HOT AIR.... POWER STEERING IS FAILING..... BACKING OUT OF PARKING SPACE POWER STEERING FAILED... CONTACT HAD TO TURN VEHICLE OFF AND BACK ON... 1RECALLSASSOCIATED WITH THIS VINWHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. MANUFACTURER'S NOTES TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR WWW.LINCOLN.COM OR CALL YOUR FORD OR LINCOLN DEALER. CONTACT GIVE NUMBER TO FORD
Mileage: 110,511
POWER STEERING ASSIST FAULT MESSAGE IN THE MESSAGE CENTER WHEN BACKING OUT OF DRIVEWAY ON TO THE ROAD. POWER STEERING FAILED BUT WAS ABLE TO PULL BACK INTO DRIVEWAY. TURNED CAR OFF AND RETURNED LATER AND THE ERROR WAS GONE WHEN RESTARTED THE CAR. HAS HAPPENED TWICE SINCE 11/25/2017. ALSO WHILE DRIVING SERVICE ADVANCETRAC MESSAGE APPEARED. THIS WAS BEFORE THE SECOND POWER STEERING ASSIST FAULT MESSAGE OCCURRED. TOOK TO THE FORD DEALER TODAY BUT SINCE THE CODES WERE GONE FROM THE MESSAGE CENTER THEY COULD NOT DIAGNOSE THE PROBLEM. TOLD TO DRIVE THE CAR BACK TO DEALER IF THE MESSAGE HAPPENED AGAIN BUT IF I HAVE NO POWER STEERING THIS IS ALMOST IMPOSSIBLE.
Mileage: 120,000
DROVE THE VEHICLE OUT FOR LUNCH AND WAS JUST FINE. AFTER LUNCH, I GOT INTO MY VEHICLE AND WENT ON TO DRIVE BACK TO WORK. THAN MY STEERING WHEEL COMPLETELY STOPPED WORKING AND THE WARNING LIGHTS CAME ON. " SERVICE POWER STEERING NOW" . LUCKILY THERE WAS NO CAR WHEN I BRAKED AND JUST MINOR HIT THE CURB. SO I TRIED MY BEST TO DRIVE IT OUT OF TRAFFIC AND MADE IT TO A PARKING LOT. READ SOME INFORMATION ABOUT THIS POWER STEERING, AND LOOKED LIKE I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS IS DEFINITELY A SAFETY HAZARD CAUSE I USE TOLLWAYS AND HIGHWAYS TO GET TO WORK AND HOME, IF THIS HAPPENED DURING THAT TIME, I MIGHT NOT BE THE ONE TYPING THIS TO YOU GUYS. HOPEFULLY THIS GETS FIXED SO OTHER PEOPLE DON'T FACE THIS SITUATION.
Mileage: 168,000
AFTER STARTING THE CAR A NOTICE CAME ON THE MESSAGE CENTER THAT SAID A STEERING FAULT OCCURRED. AS I DROVE AWAY THE POWER ASSIST WAS NON EXISTENT AND IT TOOK ALL THE STRENGTH I HAD TO MOVE THE STEERING WHEEL. WHEN I TURNED OFF THE IGNITION AND RESTARTED THE CAR THE PROBLEM WENT AWAY. NOW I WORRY IT WILL REOCCUR WHILE AT HIGHWAY SPEED OR TURNING AT AN INTERSECTION.
Mileage: 95,507
TAKATA RECALL, I HAVE A 2010 FORD FUSION. I HAVE ONLY 62,000 MILES ON MY VEHICLE. I LEFT WORK WAS CROSSING A BUSY BRIDGE AND LOST MY POWER STEERING AND ADVANCED TRACKING AT THE SAME TIME. AS I WAS TURNING LEFT ONTO THE BRIDGE IN TRAFFIC I LOST CONTROL AND ALMOST WENT INTO THE SIDE OF ANOTHER VEHICLE. I BEGAN GETTING SERVICE POWER STEERING AND SERVICE ADVANCE TRACKING ALERTS. I HAVE RESEARCHED THIS SINCE IT HAPPENED NOVEMBER 28TH 2017. I FIND THERE WAS A RECALL FOR THE YEAR AFTER 2011. I CAN NOT BELIEVE MY SAFETY WAS IN JEOPARDY AND I AM RESPONSIBLE FOR PAYING FOR A DEFECT THAT HAS AFFECTED MANY VEHICLES OF THE SAME YEAR. I NEED HELP.
Mileage: 62,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, THE POWER STEERING SEIZED AND THE POWER STEERING, ADVANCE TRACK, AND TIRE PRESSURE INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO FORCEFULLY PULL THE VEHICLE OVER AND CALLED FOR ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Mileage: 62,000
WHILE DRIVING HOME FROM WORK, ON A CITY STREET, I NOTICED A LIGHT COME ON IN MY DASH ABOUT POWER STEERING FAULTY OR SOMETHING OF THAT NATURE. AS I TURNED IN THE DRIVEWAY OF MY HOME, THE STEERING WHEEL WAS EXTRA HARD TO TURN. IT HAPPENED A COUPLE TIMES PRIOR TO THIS BUT I TURNED CAR OFF AND RESTARTED IT AND THE PROBLEM WAS CORRECTED. THIS TIME IT WILL NOT CORRECT ITSELF BY RESTARTING CAR. I HAVEN'T DRIVEN CAR IN 4 MONTHS BECAUSE OF THIS ISSUE,ALTHOUGH I AM STILL PAYING ON THIS CAR. I HAVE READ SEVERAL COMPLAINTS ABOUT THE POWER STEERING FAILING ON THIS MAKE AND MODEL CAR. I'M TO SCARED TO DRIVE IT NOW BECAUSE I DON'T WANT TO HURT OTHERS OR MYSELF TRYING TO GET IT TO THE DEALERSHIP.
WAS DRIVING 2010 FUSION WHEN FRONT RIGHT TIRE WENT FLAT. POWER STEERING IMMEDIATELY STOPPED WORKING, BUT WAS BARELY ABLE TO GET OUT OF TRAFFIC AND PULL OVER. AFTER GETTING CAR TOWED HOME, PUT COMPUTER ON CAR. GAVE STEERING ANGLE SENSOR 1 & 2 MALFUNCTION CODE. DEALERSHIP STATES ELECTRIC STEERING RACK NEEDS REPLACED BUT RECALLS DID NOT COVER 2010, BUT COVERED 2011 THROUGH 2014 FOR SAME ISSUE. LUCKILY, NO COLLISION OCCURRED. SERIOS SAFETY ISSUE!
Mileage: 130,000
2010 FUSION STEERING MALFUNCTIONED WHILE BACKING OUT OF PARKING SPOT. CHECK ENGINE LIGHT CAME ON READING ADVANCETRAC POWER ASSIST WARNING. I HAD NO POWER STEERING.
Mileage: 125,000
POWER STEERING ASSIST FAULT OCCURRED AS I WAS DRIVING DOWN THE ROAD AT 60MPH. THANKFULLY I WAS ABLE TO GLIDE TO THE SHOULDER OF THE ROAD. PROCEEDED TO TURNED CAR OFF WAITED MOMENTARILY THEN TURNED IT BACK ON AND THE FAULT CLEARED. CONTINUED TO DRIVE HOME, PARKED IT IN THE GARAGE AND THE NEXT MORNING WHEN TO START IT UP. IT NOW READS POWER STEERING ASSIST FAILURE AND I NO LONGER HAVE POWER-STEERING. FORD OFFERS A RECALL FOR THE EXACT SITUATION I AM FACED WITH FOR MODELS OF 2011-2013, REQUEST THE ASSISTANCE OF THE NHTSA TO ORDER FORD TO EXTEND THE RECALL TO INTO THE EARLIER MODELS OF THE FORD FUSION TO PREVENT THE SAME OCCURRENCE TO THOSE LESS FORTUNATE WITH THE STRENGTH TO STEER A VEHICLE THAT LOOSES POWER STEERING CONTROL MIDST THE DRIVE.
Mileage: 138,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE STEERING WHEEL COULD BARELY TURN LEFT OR RIGHT. GREEN FORD IN GREENSBORO, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Mileage: 170,000
STEERING FROZE AND WOULD NOT TURN. SERVICE POWER STEERING WARNING CAME ON. HAD TO TURN THE CAR ON AND OFF 3 TIMES TO GET PER STEERING BACK. I WAS IN THE PARKING LOT EXITING WHILE THIS OCCURRED DRIVING IN A STRAIGHT LINE, AFTER JUST TURNING THE CAR ON.
Mileage: 46,000
DROVE MY CAR TO WORK AND HOME FRIDAY AND EVERYTHING WAS FINE. SATURDAY MORNING, I WENT TO START THE CAR AND I COULDN'T MOVE THE STEERING WHEEL AND I HAD A MESSAGE THAT STATED "SERVICE POWER STEERING NOW" FORD IS AWARE OF THE ISSUE BUT REFUSED TO PAY TOWARDS THE EXPENSE OF THE CAR, STATED THE PART IS NOT RECALLED SO THERE IS NOTHING THEY CAN DO. THEY CHARGED ME $1800 TO FIX THE CAR, AND STATED THAT THEY WOULD FIX ONE OF THE RECALLS BUT NOT THE OTHER DUE TO LACK OF PARTS. FORD IS VERY AWARE OF THIS ISSUE, THEY EVEN HAD A CLASS ACTION LAWSUIT FOR THE 2010 FORD FUSION POWER STEERING. THIS IS NOT SAFE, MY 8 YEAR OLD DAUGHTER COULD OF BEEN IN THE CAR WHEN IT WENT OUT. I HOPE THIS IS NOT TAKEN LIGHTLY.
Mileage: 108,000
POWER STEERING WENT OUT WHILE I WAS DRIVING AND I HIT A POLE ON THE HIGHWAY. BROKE MY MIRROR. NO OTHER DAMAGE. TOOK MY CAR TO FORD AND THEY ARE TELLING ME THAT I HAVE 2 WRONG SIZE TIRES ON MY CAR AND THAT IS THE REASON WHY MY POWER STEERING WENT OUT. I HAVE RECEIPTS FROM FIRESTONE STATING THAT THEY PUT THE CORRECT TIRES ON MY CAR. FORD IS TELLING ME THAT THEY PUT ON THE WRONG SIZE. MY RACK AND PINION IS FAULTY. NOT MY TIRES.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED PAYNE WESLACO FORD AT 956-619-6026 AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Mileage: 144,000
WIFE PARKED VEHICLE EVERYTHING OK, ON EXITING PARKING LOT SERVICE POWER STEERING NOW NOTIFICATION CAME ON UNABLE TO TURN CAR STOPPED CALLED DEALER FOR REPAIR 11/15/2017. HAD TOWED TO STIVERS FORD LINCOLN DEALER IN WEST DES MOINES, IA. UNABLE TO DO REPAIRS TILL AFTER THANKSGIVING 11/27/17. BROUGHT TRAILER TO DEALER AND PICKED UP TRANSPORTED FUSION HOME AND TOOK INTO SHOTTENKIRK FORD DEALER INDIANOLA, IOWA 11/21/17. THEY CHECK CODES, NO RECALL ON 2010 MODEL BUT IS RECALL ON IDENTICAL PROBLEM ON 2011'S, REPLACED DEFECTIVE RACK, FOUR WHEEL ALIGNMENT. FUSION HAD 74,022 MILES, COST ON REPAIR $1883.52
Mileage: 74,022
POWER STEERING SUDDENLY STOPPED WORKING AS I WAS ENTERING AN INTERSECTION AFTER A RED LIGHT HALF A MILE FROM MY HOME. I WAS STARTING TO TURN LEFT WHEN IT WENT OUT, LEAVING ME UNABLE TO TURN THE VEHICLE. I WAS ABLE TO BARELY DODGE ANOTHER VEHICLE AND CONTINUE STRAIGHT THROUGH THE INTERSECTION AND PULL INTO AN EMPTY LOT. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP SERVICE DEPARTMENT SAID THAT THE STEERING GEAR AND DRIVER SIDE AXLE SEAL NEED TO BE REPLACED. THE VEHICLE HAS LESS THAN 56,000 MILES AND HAS NEVER BEEN IN A COLLISION.
Mileage: 55,800
ADVANCETRAC AND POWER STEERING ASSIST FAULT ERRORS COME UP IN THE MESSAGE CENTER. ALSO LOST POWER STEERING AND I NOW HAVE TO MANUALLY STEER VEHICLE.THE VEHICLE WAS IN THE STATIONARY POSITION AND CAME ON WHEN I STARTED THE CAR. THE ERROR MESSAGE HAS NOT GONE WITH SHUTTING OFF AND RESTARTING THE VEHICLE.
Mileage: 179,000
POWER STEERING FAULT WHILE TURNING IT BECOME HARD TO STEER COULD MOST LIKELY TO CAUSE ACCIDENTS, INJURY
BACKING OUT OF THE DRIVEWAY THREE DAYS AGO IN MY 2010 FUSION AND POWER STEERING ASSIST FAILURE MESSAGE CAME ACROSS MY DASH. USUALLY TURNING THE CAR OFF AND ON REMOVES THE MESSAGE AND RETURNS THE STEERING TO NORMAL. IT DID NOT DO IT THIS TIME. TALKED TO FORD AND THEY TOLD ME THAT MY CAR WAS MADE 4 MONTHS TO EARLY TO HAVE A RECALL ON THE STEERING MALFUNCTION THAT WAS COVERED UNDER THE BIG LAWSUIT THAT WAS JUST SETTLED. TOWED CAR TO LOCAL FORD DEALERSHIP AND DIAGNOSED IT AS GOING TO NEED WHOLE NEW STEERING RACK ASSEMBLY. THEY SAID COST ROUGHLY ABOUT $1800 TOTAL WITH PARTS AND LABOR FOR A PART THAT IS DEFECTIVE AND IS THE SAME AS THE THE RECALL FOR THE CAR MODEL YEAR LATER. MAKES NO SENSE TO ME WHY THIS ISN'T COVERED IN RECALL ALSO. SEEMS LIKE A COVER UP ON FORDS PART AND NEGLIGENCE AND BAD INVESTIGATION PRACTICES BY NHTSA. I HAVE LEAVE COMING UP IN THE NEXT THREE DAYS WHERE I AM DRIVING OVER 600 MILES WITH MY PREGNANT WIFE AND 6 YEAR OLD DAUGHTER. I AM GLAD THIS DIDN'T HAPPEN WHILE IN MOTION LIKE A LOT OF THE OTHER COMPLAINTS I'VE BEEN READING. STILL MAKES NO SENSE TO ME WHY THIS ISN'T COVERED UNDER THE RECALL JUST MADE. I REFUSE TO GIVE FORD THAT MONEY FOR A DEFECTIVE PART THAT ISN'T MY FAULT IT WENT OUT BECAUSE SHOTTY MANUFACTURING. NHTSA, COVER ALL CARS AND MODELS THAT HAVE THIS DANGEROUS DEFECTIVE PART AND FORD DO IT FOR FREE!!! CAR NOT FIXED.
Mileage: 138,000
MY CAR IS THROWING SAME CODES AND ACTING THE SAME AS THE 2011 FOR FUSIONS THAT WERE RECALLED FOR STEERING GEAR REPLACEMENT
Mileage: 140,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO STEER THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) APPLIED TO THE 2011 MODELS, BUT NOT HIS VEHICLE YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Mileage: 105,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE CONTACT HAD TO MAKE A LEFT TURN AND THE STEERING WHEEL INADVERTENTLY BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE FRONT DRIVER'S AND PASSENGER'S DOORS INADVERTENTLY LOCKED. THE CONTACT HAD TO ROLL DOWN THE DRIVER AND PASSENGER WINDOWS TO EXIT. ALSO, THE STEERING FAULT WARNING INDICATOR ILLUMINATED ON AND OFF. THE CONTACT CALLED FORD OF MANSFIELD AT (419) 529-1800 (1515 W 4TH ST, MANSFIELD, OH 44906), BUT THE DEALER WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
I WAS DRIVING DOWN THE ROAD AND THE STEERING LOCK UP AND I HIT A CURB. I WAS LUCKY THAT I WAS NOT IN ANY TRAFFIC. I HAVE SEEN MANY COMPLAINTS ON THE ELECTRIC STEERING ON THESE CARS AND NOT SURE WHY FORD WANT FIX THE ISSUE BEFORE SOMEONE GET HURT.
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "ADVANCE TRAC" AND "POWER STEERING ASSIST FAULTY" WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SERPENTINE BELT, BUT THE FAILURE CONTINUED. THE LOCAL DEALER (JACK SCHMITT FORD LINCOLN LOCATED IN COLLINSVILLE, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 143,000.
Mileage: 143,000
POWER ASSIST ERROR MESSAGE CAME ON. POWER STEERING DOES NOT WORK
Mileage: 106,000
POWER STEERING FAILURE. STEERING WARNING LIGHT CAME ON THEN STEERING FAILED AT LOS SPEED. TOWED TO DEALER. POWER STEERING GEAR ASSEMBLY REPLACED FOR $2149.36. 10 DAYS LATER IT FAILED AGAIN
Mileage: 166,270
POWER STEERING ASSIST WILL QUIT AT ANY TIME. IT HAS HAPPENED SEVERAL TIMES WHILE ON ROADWAYS WITH 60+ MPH. IT HAS HAPPENED AT LEAST 4 TIMES OVER THE LAST FEW MONTHS. FORD IS RECALLING THE 2011 -2013 MODELS AND OTHERS WITH THE SAME PROBLEMS BUT WILL NOT INSURE OUR SAFETY IN A CAR THAT HAS ONLY 113,000 MILES. THE PROBLEM PRESENTS ITSELF UNDER VARIOUS CONDITIONS I.E. STARTUP IN THE GARAGE, LOW SPEED TOWN DRIVING, AND INTERSTATE SPEEDS. THIS LAST OCCURANCE HAS ALSO CAUSED A FAULT IN THE ELECTRONIC SWAY CONTROL.
Mileage: 113,000
POWER STEERING ASSIST FAULT AND TRACTION FAULT AT 125,000 MILES. POWER STEERING FAILED AND CAR COULD BARELY BE STEERED. DANGEROUS CONDITION. ENTIRE ASSIST PART NEEDED REPLACEMENT FOR $1600. UNACCEPTABLE. TURNING ON THE STREET, ALMOST CAUSED ACCIDENT.
Mileage: 125,000
POWER STEERING FAULT
Mileage: 145,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING SEIZED WHILE THE VEHICLE WAS BEING DRIVEN 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Mileage: 45,000
STARTED THE CAR AND STARTED BACKING OUT OF A PARKING SPOT WHEN POWER STEERING ASSIST WENT OUT. THE WARNING LIGHT CAME ON AFTER IT STOPPED STEERING. PARKED THE CAR WAITING ON A RETURN CALL FROM THE FORD DEALERSHIP.
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT STARTED THE VEHICLE AND SHIFTED THE GEAR INTO REVERSE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING BECAME STIFF AND REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (CLASSIC FORD LINCOLN, 8540 TYLER BLVD, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,800. .UPDATED 11/09/17 *BF CONSUMER STATED SUDDEN LOSS OF POWER STEERING UPDATE 7/25/18*JB
Mileage: 115,800
POWER STEERING. I HAVE HAD MY CAR FOR ONLY 7 MONTHS WHEN THE FIRST INCIDENT HAPPEN . IT HAD AFTER ABOUT A MONTH OF ME HAVING MY CAR WHEN THE SERVICE ADVANCE TRAC. CAME O I DID LET THE DEALERSHIP KNOW AND ALL THEY TOLD ME WAS I HAD PUSH A BUTTON. WELL IT DID GO OFF UNTIL A BOUT A MONTH AGO WHEN IT CAME BACK AS I WAS DRIVING AND ALSO THAT'S WHEN MY POWER STEERING WENT OUT AT THE SAME TIME. I THEN AGAIN TOLD THEM. WELL SINCE THEN I'M STILL TRYING TO GET IT FIX ALONG WITH ALL THE OTHER MAJOR RECALLS THAT ARE ON MY CAR. I DID TELL THEM ABOUT IT AND ALL THEY TOLD ME WAS THERE ARE NO RECALLS ON MY CAR. THIS IS VERY FRUSTRATING. FORD DOES NEED TO DO A RECALL ON THE 2010 FORD FUSION.
Mileage: 78,000
SERVICE POWER STEERING NOW CAME ON AND ALL POWER ASSISTED STEERING WAS LOST, NO WARNING, FUNNY HOW THEY RECALLED 2011 MODELS WITH THE SAME PROBLEM BUT NOT 2010, VERY DANGEROUS, VEHICLE WAS IN MOTION WHEN HAPPENED
Mileage: 100,000
POWER STEERING ASSIST FAULT- THIS WARNING OCCURS RANDOMLY AND THE POWER STEERING FAILS WHEN TURNING ON THE CAR. OFTEN I CAN REMEDY THE ISSUE BY RESTARTING THE CAR, BUT IT HAS BEEN OCCURRING MORE FREQUENTLY AND RESTARTING THE CAR WON'T FIX IT. I'VE READ MANY ACCOUNTS OF THIS HAPPENING WHILE DRIVING AND REPRESENTS A SAFETY HAZARD. TIME TO ISSUE A RECALL ON 2010 MODELS AS FORD HAS FOR OTHER MODELS.
Mileage: 97,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE POWER STEERING FAILED AND THE TRACTION ASSIST AND OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH AN ELECTRONIC POWER STEERING CONTROL FAILURE, AND THE POWER STEERING RACK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
POWER STEERING ASSIST LOCK FAILED FOUR TIMES UPON START.I HAD TO RESTART THE VEHICE SEVERAL TIMES IN ORDER TO GET THE POWER STEERING TO WORK. I CALLED THE DEALER AND THEY SAID IT COULD LOCK UP AT ANY TIME, EVEN WHILE DRIVING AT HIGH SPEEDS. I DECIDED IT WAS UNSAFE TO DRIVE AND HAD IT TOWED TO THE DEALER WHERE I HAD TO SPEND $1500 TO REPAIR. THIS IS DEFINITELY A SAFETY ISSUE AND THE 2010 FUSIONS AND THEY SHOULD HAVE BEEN INCLUDED IN THE RECALL OF THE OF LATER YEAR MODELS 'RECALL #15V340000 I CAN'T IMAGINE DRIVING ON THE FREEWAY AT 70 MPH AND HAVING THE POWER STEERING FAIL.
Mileage: 102,000
THE VEHICLE POWER STEERING ASSISTANCE FAULT SIGN ON MY CAR AND VERY HARD TO FIX IT. THEY HAVE TO INFORM THE TRAVELING PUBLIC BEFORE BIG SAFETY ISSUE CREATED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 75 MPH, THE POWER STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT TURNING THE VEHICLE OFF AND BACK ON REMEDIED THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CORWIN FORD OF SPRINGFIELD (3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, (417) 883-4330) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
POWER STEERING FAILED MULTIPLE TIMES OVER THE PAST YEAR WHILE DAUGHTER DRIVING ON HIGHWAY BETWEEN 60 - 70 MPH. DISPLAY WAS POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. SHE WAS ABLE TO PULL OVER AND RESTART CAR TO CLEAR AND PROBLEM WENT AWAY. POWER STEERING FAILED FOR THE LAST TIME SEPT 27, 2017 AND CANNOT BE RESET. MILEAGE IS CLOSE TO 114,000 NOW. I "MUSCLED" THE CAR TO THE FORD HOUSE ON SEPTEMBER 30 FOR DIAGNOSIS. CODES FORD PULLED ARE C200D:49 AND U3000:96. FORD RECOMMENDED "REPLACE STEERING GEAR (INTERNAL FAILURE) AND 4 WHEEL ALIGNMENT AFTER REPLACEMENT". COST ROUGHLY $1825.00 PLUS TAX. I DECLINED SERVICE AND I NOW HAVE A 7 YEAR OLD CAR I AM STILL MAKING PAYMENTS ON SITTING MY DRIVEWAY. SOME "GREAT FIRST CAR" FOR MY COLLEGE STUDENT. SEEMS LIKE THIS CAR SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL I READ ABOUT ON HERE. I HAVE A 1997 FORD TRUCK WITH 315,000 MILES ON IT - I HAVE TAKEN GREAT CARE TO KEEP IT ON THE ROAD AND THE POWER STEERING HAS NEVER ONCE FAILED IN THAT AMOUNT OF MILEAGE / YEARS.
Mileage: 113,900
TAKATA RECALLS - I WAS DRIVING AND MY CAR SENSOR CAME ON SAYING POWER STEERING ASSIST FAULT. I DIDN'T THINK NOTHING OF IT. SO THE NEXT DAY TAKING MY DAUGHTER TO SCHOOL AND MY STEERING WHEEL WOULD TURN AT ALL. I HAD TO GET TOWING SERVICES. I CALL FORD ABOUT IT THEY TOLD ME IN CUSTOMER NO PARTS AVAILABLE AT THIS TIME. THE COMPANY IS IN BANKRUPT . THEY DON'T KNOW WHEN TO GET IT IN. WHEN THEY DO THEY WILL NOTIFY ME
Mileage: 10
WHILE DAUGHTER DRIVING, POWER STEERING FAILED MULTIPLE TIMES. VEHICLE DISPLAYED POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRACK. SHE WAS ABLE TO CLEAR BY TURNING CAR OFF AND BACK ON. IT HAS NOW COMPLETELY FAILED AND DISPLAY STAYS ON PERMANENTLY. THIS SHOULD NOT HAPPEN TO A CAR THAT IS LESS THAN 10 YEARS OLD.
Mileage: 113,000
POWER STEERING WENT OUT WHILE DRIVING ON THE ROAD. ADVANCETRAC AND SERVICE POWER STEERING LIGHTS ARE ON.
Mileage: 74,000
ELECTRONIC POWER ASSISTED STEERING (EPAS) FAILURE ON MY 2010 FORD FUSION. ALMOST CAUSED AN ACCIDENT WHEN THE STEERING BECAME EXTREMELY SLUGGISH TURNING AT ABOUT 12 MPH, AND REQUIRED BRUTE STRENGTH TO OVERCOME (MORE THAN MY NON-POWER-STEERING CAR I'VE DRIVEN, WHERE ANY MOVEMENT ABOVE 5 MPH EASES STEERING TORQUE). WHILE DRIVING AT DORCHESTER RD. HEADING TO LADSON, SC, THE STEERING WAS FINE MOMENTS BEFORE THEN JUST SUDDENLY FAILED. GOOD THING THIS DIDN'T HAPPEN AT THE HIGHER SPEED OF 50 MPH POSTED FOR DORCHESTER RD. I STRUGGLED TO GET THE CAR HOME, AND THERE IT SITS. I'VE READ A RECALL FOR 2011 FUSIONS, BUT IS THERE A REASON THIS YEAR FUSION NOT INCLUDED IN THAT RECALL. OTHER OLDER FORDS HAVE THE SAME PROBLEM.
Mileage: 189,357
I STARTED MY CAR AND A WARNING LIGHT WAS ON FOR THE POWER STEERING AND I COULD HARDLY TURN THE WHEEL. I TURNED THE CAR OFF AND BACK ON AND THE CAR WAS BACK TO NORMAL. I AM SCARED THAT THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD AS I HAVE READ MANY STORIES OF THAT HAPPENING. I DO NOT KNOW WHY FORD HAS NOT ISSUED A RECALL FOR THIS AS IT SEEMS TO BE A VERY COMMON OCCURRENCE
Mileage: 128,000
MY VEHICLE LOST POWER STEERING. FIRST, I WAS IN A PARKING LOT. I STARTED THE VEHICLE, PLACED IT IN REVERSE, AND BEGIN TO BACK OUT OF MY SPOT WHEN THE WHEEL FELT HEAVY ALL THE SUDDEN AND THE CHIMES STARTED GOING OFF. IN MY MESSAGE CENTER IT SAID "POWER STEERING ASSIST FAULT". I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO RESOLVE THE ISSUE; HOWEVER, I TOOK IT TO THE DEALER TO GET IT SERVICED ANYWAYS. THE DEALER SAID THEY WERE UNABLE TO DIAGNOSE AN ISSUE CHARGED ME $130 AND SENT ME ON MY WAY. JUST 5 DAYS LATER, WITH MY DAUGHTER IN THE CAR, MY STEERING FAILED AGAIN. THIS TIME WHILE DRIVING IN THE MIDDLE OF TOWN ON A BUSY STREET AND AT THE EXACT MOMENT THAT I WAS TURNING INTO AN ENTRANCE TO OUR DENTIST OFFICE! I MANAGED TO NOT CAUSE AN ACCIDENT, AGAIN STOPPED THE CAR AND TURNED IT OFF AND AGAIN RESTARTED IT. AS BEFORE, THE STEERING SEEMS TO HAVE RESET ITSELF. I'M SEEING A LARGE VOLUME OF COMPLAINTS ABOUT THIS EXACT ISSUE ONLINE AND IT SEEMS A RECALL WAS DONE FOR NEWER MODELS, BUT NOT FOR 2010. THIS IS UNSAFE.
IT DIDNT COME WITH A WARNING MY CAR WAS WORKING JUST FINE EARLY THIS MORING AND THEN ALL OF A SUDDEN WHEN I GO TO PICK UP MY LITTLE GIRL MY CAR GOES COMPLETY OUT ALMOST HIT A TREE PLEASE HELP US WITH THIS PROBLEM
Mileage: 5,900
I WAS DRIVING HOME AFTER PICKING UP MY 9YR OLD FROM SCHOOL,WHEN VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP,I HAD TO SWERVE RIGHT TO AVOID HITTING THEM AND HIT MY BRAKES"AT THIS POINT MY VEHICLE SHUT OFF COMPLETELY IN THE MIDDLE OF TRAFFIC I HAD TO RESTART IT THEN DROVE ABOUT 10 MILES WHEN MY CAR STARTED CHIMMING AND THE SERVICE POWER STEARING NOW AND ADVANCE TRACK CONTROL WARNINGS CAME ON I HAD NO CONTROL OF MY VEHICLE I COULD NOT TURN THE WHEEL AT ALL IT WAS LOCKED I MANAGED TO PULL TO THE SIDE OF THE ROAD WITH EXTREME EFFORT I THOUGHT I WAS GOING TO BREAK SOMETHING TRYING TO TURN THE WHEEL JUST SLITELY TO GET TO SIDE OF ROAD CAR HAD TO BE TOWED IT UNDRIVABLE AND COMPLETELY UNSAFE MY SON COULD HAVE BEEN SERIOUSLY INJURED.FORD HAS RECALLED THESE CARS FOR THE SAME ISSUE IN 2011 AND BEYOND WHY IF THEY HAVE THE SAME EXACT FUNCTION AND PARTS NOT RECALLING THESE 1500$ TO FIX THAT I DON'T HAVE,IVE TAKING GREAT CARE OF THIS VEHICLE BUT HAVE HAD NOTHING BUT PROBLEMS THE SAME DAY THIS HAPPENED I RECEIVED A FACTORY RECALL FOR THE PURGE CANISTER AND GAS TANK,THE CAR WHEN I BOUGHT IT WAS BURNING UP CALIPERS WHEELS WERE COMING LOOSE BREAK PADS SHEARING OFF AND ROTOR AFTER ROTOR PAD AFTER PAD AND 3 CALIPERS AND A BATTERY LATER BECAUSE BREAK FLUID SHOT OUT OF MY RESERVOIR ONTO MY BATTERY SHORTING IT OUT CONDUCTING A STRAIGHT FEED FROM POS TO NEG.NOW THIS THIS IS SO DANGEROUS IF I WAS A LESS EXSPERIANCED DRIVER THIS COULD HAVE BEEN TRAGIC!!!IS THAT REALLY WHAT IT TAKES FOR THIS BILLION DOLLAR COMPANY TO BE HELD ACCOUNTABLE I MEAN WE ALREADY PAYED FOR THE VEHICLE LEAST THEY CAN DO IS FIX THE PROBLEMS THEY NO HAVE EXISTED FOR ALONG TIME BEFORE PEOPLE DIE.
Mileage: 151,180
WHILE DRIVING ON THE FREEWAY AT FREEWAY SPEEDS WARNING LIGHT STARTED FLASHING STATING, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" I THEN IMMEDIATELY LOST POWER STEERING AND LUCKILY WAS GOING STRAIGHT SO MUSCLING THE STEERING WASN'T OVERLY DIFFICULT. GOT OFF THE FREEWAY AND RESTARTED THE CAR AND THE POWER STEERING RETURNED. 5 DAYS LATER WHILE DRIVING SLOWLY THE SAME THING HAPPENED BUT NOW RESTARTING THE CAR DOESN'T GET THE PROBLEM TO GO AWAY. POWER STEERING ISN'T WORKING ON THE CAR AT ALL. WHEN I START THE CAR THE INFO SCREEN READS: POWER STEERING ASSIST FAULTS APPEARS. IT IS EXTREMELY DIFFICULT TO TURN THE WHEEL, THEN AN ALARM SOUNDS AND THE INDICATOR LIGHT FOR SERVICE ADVANCETRAC APPEARS AND STEERING GETS SLIGHTLY EASIER BUT POWER STEERING IS STILL NOT FUNCTIONING. VERY DIFFICULT AND DANGEROUS TO DRIVE THE CAR NOW BUT I HAVE TO GET TO WORK AND DON'T HAVE THE MONEY TO GET IT FIXED.
Mileage: 67,000
MY STEERING WHEEL IS "LOCKED". IT HAS BEEN DOING THIS FOR A WHILE NOW, BUT I WOULD JUST TURN THE CAR OFF AND TURN IT BACK ON AND IT WOULD WORK. WELL ON THURSDAY MORNING 9/14/2017 THIS DIDN'T WORK ANYMORE. I'VE RESEARCHED THIS PROBLEM AND LEARNED THERE WAS A RECALL FOR THIS VERY SAME ISSUE ON THE 2011 FORD FUSION, BY THE WAY MY CAR IS A 2010 FORD FUSION. THESE CARS HAVE THE SAME ELECTRIC POWER STEERING AND WHAT MAKES IT SO BAD THEY ARE BEING REPLACED WITH THE EXACT SAME PART THAT IS POTENTIALLY DEFECTIVE. MY LOCAL DEALERSHIP SAYS SINCE IT WAS NOT ON THE RECALL LIST I WILL HAVE TO PAY FOR PARTS AND LABOR BECAUSE MY CAR IS A 2010 MODEL BUT THE RECALL IS FOR THE PART, NOT THE CAR. I DON'T FEEL I SHOULD BE HELD FINANCIALLY RESPONSIBLE FOR A DEFECTIVE PART JUST BECAUSE IT WAS INSTALLED IN A VEHICLE NOT ON THE RECALL LIST.
Mileage: 152,000
THE POWER STEERING IN MY CAR WILL TURN OFF FOR NO REASON AT ALL. IT IS EXTREMELY UNSAFE. I CAN RE-START THE CAR AND THEN IT'LL BE FINE FOR AWHILE, AND THEN GO OUT AGAIN FOR NO REASON. IT CAN HAPPEN ON THE HIGHWAY WHILE TRAVELING VERY FAST.
Mileage: 68,000
WENT TO THE STORE AS I TURNING TO PARK A WARNING LIGHT CAME ON ABOUT THE POWER STEERING AND I HAD NO POWER STEERING, ONCE I CAME OUT OF THE STORE AND STARTED THE CAR, THE WARNING LIGHT WAS STILL ON POWER STEERING FAULT. I HAD NO POWER STEERING. I CALLED THE FORD DEALERSHIP AND THE STATED THEY COULD RESET THE COMPUTER TO CLEAR THE WARNING LIGHT, SO I TOOK IT TO A DEALERSHIP, PAID $105.00 TO CLEAR THE ERROR. THE ISSUE WAS GONE AND I HAD POWER STEERING THAT WAS ON A WEDNESDAY AFTERNOON, WELL FRIDAY MORNING WHEN I ON MY WAY TO WORK THE SAME WARNING MESSAGE CAME ON AGAIN AND I HAD NO POWER STEERING AGAIN. I WENT ON THE INTERNET AND RESEARCHED ON HOW TO RESET BY DISCONNECTING THE BATTERY WOULD RESET IT. NO LUCK ON THAT. WHY HAVEN'T FORD DONE A RECALL ON THE 2010 FORD FUSION WHEN THEY KNOW IT HAS A POWER STEERING PROBLEM. THIS IS NOT SAFE AT ALL, IT CAN CAUSE A WRECK.
Mileage: 169,000
I WAS DRIVING HOME FROM WORK ON THE FREE WAY AND WAS ABLE TO PULL THE WHEEL HARD ENOUGH TO PULL OVER BUT MY CAR WOULDNT TURN AND AN ALARM AND A MESSAGE CAME ON THE DASH THAT READ "POWER STEERING ASSIST FAULT". WHEN I LOOK UP THE ISSUE I SAW THERE WAS A RECALL FOR THE EXACT ISSUE ON FORD FUSIONS JUST NOT MY YEAR. WHY AM I NOT INCLUDED AND WHAT SHOULD I DO? THIS IS A SERIOUS SAFTEY HAZARD AND I NEED THIS TAKEN CARE OF
Mileage: 125,000
I WAS DRIVING TO GO PICK UP MY YOUND BOYS AT SCHOOL WENT AROUND CURVE MY POWER STEERING WENT PUT AND MY SERVICE POWER STEERING NOW LIGHT CAME ON AND MY SERVICE ADVANCE TRAC LIGHT CAME ON NO WARNING JUST WENT OUT I ALMOST HIT A TREE I CALL FORD PLACE THEY SAY I JAVE TO COME UP THERE LET THEM PUT IT ON MACHINE THAT IS 107.00 AND THEN TELLME WHATS WRONG AND THEY CAN FIX IT BUT THE PART THAT MAY BE NEEDED IS 900 DOLLARS IM A SINGLE MOM AND DNT HAVE THAT KIND OF MONEY IVE HAD THIS CAR LITTLE OVA 1 YR I LOOKED UP RECALLS AND BACK IN 2015 THEY RECALLED FORD FUSIONS FOR POWER STEERING PROBLEMS BUT THE OWNERS OF 2010 FUSIONS THAT WERE COMPLAINING WAS NOT RECALLED 2010 AND OLDER HAVE ELECTRIC POWER STEERING AND IF THIS MANY PPL ARE COMPLAINING WHY HAVENT THEY RECALLED THEM ARE THEY WAITING TIL A PERSON GETS KILLED WHAT IF ITS A CHILD ALL THEY ARE GONNA DO IS SAY IM SO SORRY BUT THEY KNOW ABOUT THE PROBLEM WHY CANT WE GET OUR CARS FIXED THEY MADE THEM WITH FAULTY EQUIPMENT
Mileage: 200,000
IN SPRING OF 2014 WHILE DRIVING IN MY MILITARY BARRACKS PARKING LOT WITH A PASSENGER THE STEERING WHEEL SUDDENLY LOCKED UP WHILE TURNING CAUSING THE VEHICLE FIGHT BACK FROM THE TURN. POWER STEERING FAILURE AND SERVICE ADVANCETRAC NOTIFICATIONS APPEARED. I THEN HAD TO PARK THE VEHICLE WITH NO POWER STEERING AND HAD A FELLOW SERVICE MEMBER LOOK AT THE VEHICLE AND WE DETERMINED TO TAKE IT TO A FORD DEALERSHIP. THE FORD DEALERSHIP CLAIMED IT TO BE A RANDOM ISSUE AND CHARGED 1700$ TO REPLACE THE PIN AND STEERING RACK. TWO YEARS LATER IN SEPTEMBER 2016 WHILE DRIVING THE POWER STEERING FAILED AGAIN IN THE SAME MANNER. I CONTACTED THE SAME FORD DEALERSHIP IN WHICH THEY STILL CLAIMED IT TO BE A RANDOM FAULT AND IT WAS TWO MONTHS OUT OF WARRANTY FOR THE STEERING RACK AND PIN AND WOULD CHARGE ME 1700$ TO REPLACE THE POWER STEERING AGAIN. I HAVE SINCE DROVE WITHOUT DUE TO NOT BE WILLING TO PAY TO REPLACE IT AS IT WAS TOO COSTLY TO CONTINUE TO REPAIR THE ISSUE.
Mileage: 40,000
I WAS DRIVING WHEN I RECEIVED A "SERVICE POWER STEERING" INDICATOR ON THE DASH. A MINUTE OR TWO LATER I ALSO RECEIVE AN "SERVICE ADVANCETRAC" INDICATOR. THE POWER STEERING WAS STILL WORKING AT THAT POINT AND I PARKED THE CAR AND TURNED IT OFF TO CHECK WHAT WAS WRONG. ONCE I TURNED THE CAR BACK ON I RECEIVED A "SERVICE POWER STEERING NOW" INDICATOR ON THE DASH. AT THIS POINT THE POWER STEERING WAS NO LONGER WORKING. I COULD NOT DRIVE THE CAR AS IT WAS MUCH TOO DIFFICULT TO TURN THE STEERING WHEEL. I HAD THE CAR TOWED AND BROUGHT TO A LOCAL FORD DEALER. I HAD TO LEAVE IT THERE AND RENT A CAR AS I WAS VISITING FROM OUT OF TOWN AND HAD TO RETURN HOME. THE FORD SERVICE DEALER CALLED AND TOLD ME I HAD TO REPLACE THE POWER STEERING SYSTEM. $1600. OUCH
Mileage: 74,000
DROVE MY MOM'S 2010 FORD FUSION TO THE STORE AND TRACTION CONTROL LIGHT WAS ON BUT STEERING WAS FINE. AFTER EXITING THE STORE AND STARTING CAR HAD POWER STEERING FAILURE AND ADVANCETRAC FAILURE WARNINGS AND CAR WAS EXTREMELY HARD TO TURN AFTER THAT. I'M JUST GLAD IT HAPPENED TO ME AND NOT MY MOM, SHE WOULD HAVE NOT BEEN ABLE TO DRIVE THE CAR AND STUCK AT THE STORE WAITING FOR SOMEONE TO PICK HER UP
Mileage: 96,743
VEHICLE BECAME VERY DIFFICULT TO STEER WHILE DRIVING IN THE CITY. POWER STEERING ASSIST FAULT CODE INDICATED ON CONSOLE. RECALL AVAILABLE ON FORD FUSION 2011 - 2014. WHY WAS 2010 EXCLUDED.
Mileage: 85,000
2010 FORD FUSION 2.0L SLE ORIGINALLY EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAULT. THE FAULT WAS ABLE TO BE CLEARED BY RESTARTING THE VEHICLE AND WOULD REMAIN DORMANT FOR A NUMBER OF DAYS OR WEEKS. RECENTLY, MY WIFE ATTEMPTED TO DRIVE THE CAR AND THE PSAF FAULT REAPPEARED AND IS NOW UNABLE TO BE RESET BY RESTARTING THE VEHICLE. THE FAULT OCCURS DURING EVERY VEHICLE START CYCLE. I HAVE ATTEMPTED TO MOVE THE VEHICLE AND RUN THE STEERING WHEEL THROUGH ITS ENTIRE RANGE OF MOTION TO INDUCE A SENSOR OR ENCODER RESET WITH NO SUCCESS. IT NOW APPEARS THAT I WILL NEED TO CONTACT A DEALER TO RESOLVE THE PROBLEM. APPARENTLY THIS A KNOWN PROBLEM THAT HAS BEEN ADDRESSED IN FUSIONS PRODUCED AFTER 2010. WHAT ARE MY OPTIONS TO RESOLVE THIS PROBLEM? THE VEHICLE CANNOT BE OPERATED IN ITS CURRENT CONDITION.
Mileage: 80,000
I WAS DRIVING ON A REGULAR BUSY STREET AND ALL OF A SUDDEN WITHOUT NO WARNING THE POWER STEERING WENT OUT IT BECAME VERY DIFFICULT TO DRIVE THE CAR AND I COULD NOT CONTROL THE CAR OR MAKING IN TURNS IN THE CAR AND ENDED UP HITTING THE CURB AND WAS STUCK IN TRAFFIC. LUCKILY I WAS NOT ON THE FREEWAY OR I DID NOT HIT ANYBODY.
Mileage: 145,023
MY 2010 FORD FUSION HAS A " POWER STEERING ASSIST FAULT" MSG AS WELL AS A "SERVICE ADVANCE TRAC". THESE BOTH CAME ON 8 DAYS AGO (8/18/2017), WITHIN A FEW MINUTES OF EACH OTHER. THE "POWER STEERING ASSIST FAULT" MSG CAME ON WHEN I STARTED MY CAR UP. I WAS ABLE TO DRIVE THE CAR, BUT AFTER ABOUT 2 MILES OR SO THE "SERVICE ADVANCE TRAC" MSG CAME ON. I HAD A DIAGNOSTIC DONE THAT DAY AND NO FAULTS CAME UP EVEN THOUGH THE MESSAGES WERE STILL DISPLAYED ON DASH SCREEN, AND I STILL HAD NO POWER STEERING. I HAVE NO POWER STEERING AT THIS TIME. STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP, BUT AS YET, MY CALLS HAVE NOT BEEN RETURNED. ADDITIONALLY, I CALLED THE NATIONAL FORD HOT LINE AND GOT NO WHERE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AND REPAIRED IMMEDIATELY. I AM SURE THAT MY VEHICLE IS NOT THE ONLY 2010 HAVING THIS PROBLEM. I UNDERSTAND THAT THERE IS A NATION WIDE RECALL ON NUMEROUS VEHICLES WITH THIS EXACT SAME ISSUE.
Mileage: 82,400
MY FORD FUSION LOST POWER STEERING WHILE DRIVING WITH MY KIDS AT 45 MPH ON A CITY STREET. LUCKILY NO CARS WERE AROUND ME AND I WAS ABLE TO MANEUVER TO SAFETY. I TURNED THE CAR OFF, BACK ON, STILL NO POWER STEERING. RECEIVED WARNING FOR ADVANCE TRACK AND SERVICE POWER STERLING NOW. CHECKED ELECTRICAL CONNECTIONS AND CLEANED BATTERY WITHOUT ANY LUCK. DISCOVERED THERE NEEDS TO BE AN ENTIRE REPLACEMENT OF THE EPAS SYSTEM ON MY CAR. THIS HAS BEEN RECALLED FOR THE YEARS 2011 AND 2012 HOWEVER NOT FOR 2010, WHICH IS THE FIRST YEAR THIS SYSTEM WAS INSTALLED. ISSUE OCCURRED AT 85,000 MILES. FOUND OUT THAT THE REPAIRS ON MY CAR WILL COST BETWEEN $1800 TO $2000 DOLLARS. THIS APPEARS TO BE A KNOWN ISSUE AS THE OTHER RECALLS HAVE BEEN PLACED, BUT FORD IS NEGLECTING THE YEAR IN WHICH THE SYSTEM WAS FIRST INSTALLED, PUTTING MYSELF, MY CHILDREN, AND OTHERS AT RISK.
Mileage: 85,000
INTERMITTENT POWER STEERING FAILURE. NO POWER ASSIST FAULT. SELF TEST DIAGNOSTIC CODE U2053 MOTOR FAILURE. THIS IS A CONTINUOUS MEMORY CODE. ON DEMAND SELF TEST IS A PASS CODE. CAN NOT DUPLICATE OR VERIFY. VISUAL INSPECTION WAS PERFORMED BY A CERTIFIED FORFOR TECHNICIAN INCLUDING WIRING HARNESS AND CONNECTOR INSPECTION NO PROBLEMS FOUND.I WAS DRIVING LOW SPEED AS THIS HAPPENED TWICE, I WAS ON A CITY STREET.
Mileage: 102,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING SERVICE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SHERIDAN FORD SALES (4001 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 999-0261) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE FAILURE CONTINUED AND THE VEHICLE PULLED TO THE RIGHT AND LEFT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO TURN OFF THE IGNITION, WAIT A FEW MOMENTS, AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE CONTACT ATTEMPTED TO ADD POWER STEERING FLUID, BUT DISCOVERED THAT THE STEERING WAS ELECTRIC. SEVERAL MONTHS LATER, WHILE DRIVING OUT OF THE DRIVEWAY, THE VEHICLE BEGAN TO BOUNCE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS TURNED INWARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S HOME AND, WHILE INSPECTING THE FRONT WHEELS, SHE NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Mileage: 150,000
I RECEIVED A POWER STEERING ASSIST FAILURE ON THE DASH READOUT WHILE BACKING UP IN A PARKING STRUCTURE. STEERING LOCKED UP AND COULD NOT TURN STEERING WHEEL OR CHANGE DIRECTIONS. I WAS ABLE TO RESET IT BY TURNING OFF AND ON THE IGNITION. LUCKILY THIS DIDN'T HAPPEN WHILE DRIVING. TWO DAYS LATER I WAS ABLE TO GET THE VEHICLE TO FORD SERVICE CENTER. FORD DEALERSHIP LATER DIAGNOSED THIS TO RACK AND PINION NEEDING REPLACEMENT AT $1700 PARTS AND LABOR. THEY CLAIMED THEY COULD GET THE FAULT TO REOCCUR WHILE MONITORING THE COMPUTER PORT. SEEM LIKE A SAFETY ISSUE TO ME. CAR IS A 2010 AND HAS 118K MILES. THE SERVICE MANAGER AND WORKERS WERE VERY CONCERNED THAT WE DROVE THE CAR TOT HE DEALERSHIP. THEY KNOW OF THESE ISSUES AND REFUSE TO ACKNOWLEDGE ANY ASSISTANCE TO THE CONSUMER WITH WARRANTY OR RECALL. I GUESS WE NEED A FEW MORE DEAD HUMANS BEFORE THEY TAKE NOTICE.
Mileage: 118,650
"POWER STEERING ASSIST FAULT" MY 2010 FORD FUSION CONTINUES TO LOOSE POWER STEERING AT RANDOM TIMES AND WITH NO NOTICE. THIS HAS OCCURRED AFTER STARTING AND PULLING AWAY, AFTER BEING ON THE ROAD AT A STOP LIGHT OR DRIVING. THE BIGGEST FEAR IS WHILE DRIVING ALL OF A SUDDEN NO POWER STEERING AND A "POWER STEERING ASSIST FAULT" APPEARS IN THE CENTER OF MY INSTRUMENT PANEL WITH ENDLESS RINGING OF A QUICK CHIME. REGARDLESS, OF MY LOCATION ON ANY ROAD I CAN NOT STEER THE CAR. I MUST STOP CAR PLACE IN PARK TURN THE KEY OFF AND AND RESTART THE CAR. THIS MAY NOT HAPPEN AGAIN FOR A DAY, WEEK, YEAR MAKING IT IMPOSSIBLE TO DUPLICATE AT THE DEALERS. NO CODES ARE THROWN BY THE COMPUTER FOR READING. REPEAT VISITS TO THE DEALER HAVE BEEN IN VAIN. THIS HAS BEEN HAPPENING RANDOMLY FOR FIVE YEARS. ALTHOUGH IT HAS GOTTEN TO BE AT MINIMUM TWO TIMES WEEK. THIS WEEK THREE TIMES IN ONE DAY. THE CAR NOW HAS 52,002 MILES. MAINTENANCE IS ON REGULAR TIME SCHEDULES AND MY ONLY MEANS OF TRANSPORTATION. NOW I AM TOLD THAT A FIX JUST SHORT OF $1700.00 IS NEEDED TO MAKE MY CAR SAFE. THIS MODEL CAR IS WELL DOCUMENTED ITSELF THROUGH THE DEALERSHIP. THE INTERNET IS NOW FULL OF SAME COMPLAINTS. NO ONE SHOULD BE DRIVING THESE CARS. I BOUGHT THE CAR INSPECTED FROM A DEALER AND BY NO FAULT OF MY OWN I AM HELD RANSOMED TO PAY OR PARK THE VEHICLE. FORD SHOULD BE HELD ACCOUNTABLE TO THE FULLEST AND MAKE RECALLS TO CORRECT THESE ISSUES AND REIMBURSE ANYONE THAT HAS DOCUMENTED REPAIR BILLS FOR SUCH REPAIR. THIS IS A FALSE SENSE OF SAFETY FOR MANY VEHICLES TO INCLUDE 2010-2013 VEHICLES PROVING THAT FORD FAILED TO DISCLOSE THESE PROBLEMS TO THE CONSUMER PUTTING MILLIONS OF OWNERS AND OTHER HIGHWAY USERS AT RISK. NHTSA PLEASE HELP!
Mileage: 52,002
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD ASSIST WITH REPLACING THE PARTS USED FOR THE PREVIOUS REPAIR. THE CONTACT FELT AS IF THE REPAIRED PART WAS DEFECTIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE "SERVICE POWER STEERING NOW" WARNING MESSAGE APPEARED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE WITH FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) WHO STATED THAT THERE WAS NO RECALL ON THE POWER STEERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A REPORT, AND REFERRED THE CONTACT TO NHTSA TO MAKE A COMPLAINT AND CHECK FOR INVESTIGATIONS. THE APPROXIMATE FAILURE MILEAGE WAS 116,097.
Mileage: 116,097
STEERING CODES ERROR "POWER STEERING ASSIST FAULT", THEN I LOSE COMPLETE STEERING. VEHICLE THEN BECOMES VERY HARD TO CONTROL AND STEER.
Mileage: 128,000
ELECTRONIC POWER STEERING SYSTEM FAILURE. VERY HAD TO STEER CAR AT ANY POINT OF TURNING THE WHEEL.
Mileage: 15
DRIVING DOWN THE STREET WHEN WE LOST ALL POWER STEERING ALMOST HITTING CAR BY NOT BEEN ABLE TO TURN.
WAS DRIVING AND POWER STEERING WENT OUT AND THE FOLLOWING TWO LIGHTS POPPED UP, "SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW
Mileage: 80,000
FAULTY POWER STEERING ASSIST, GOT EXTREMELY HARD TO STEER ALMOST CAUSING AN ACCIDENT. ON A STREET WHYLL DRIVING
Mileage: 150,000
MY WIFE WAS DRIVING THE CAR (IN MOTION ON A FREEWAY EXIT). POWER STEERING WENT OUT AND THE FOLLOWING TWO CODES POPPED UP, "SERVICE ADVANCE TRAX' AND 'POWER STEERING ASSIST FAULT'. LOOKS LIKE AN EXPENSIVE FIX. BASED ON THE NUMBER PEOPLE HAVING THE SAME PROBLEM, FORD SHOULD DO SOMETHING TO SERVICE THIS DANGEROUS PROBLEM. IT LOOKS LIKE A MANUFACTURING PROBLEM.
Mileage: 107,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS OPERATED, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING AND ADVANCE POWER TRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Mileage: 103,000
STARTING IN 2013 WE HAD VARIOUS SUDDEN POWER STEERING ASSIST FAULTS; OCCURRING AT SPEEDS LESS THAN 40 MPH, ONE FRIGHTENING EPISODE WAS WITH MY 10TH GRADE DAUGHTER WITH HER PERMIT, WHILE SHE WAS HAVING DRIVING LESSON WITH ME, WE MADE IT TO THE SIDE IN TRAFFIC; SHE DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WHEN P/S WAS GONE. AFTER AT LEAST A DOZEN OCCURRENCES (RESTARTING DID RESOLVE THE ISSUES), IN EARLY 2015 I TOOK IT TO THE FORD DEALER FOR SOME ANSWERS, I SEPARATELY HAD THE CODES CHECKED AT AN AUTOZONE TYPE PLACE,THE ONLY CODE THAT CAME UP WAS AN EVAPORATIVE PURGE VALVE CODE; NOTHING ABOUT THE P/S FAULT.I DID NOT TELL FORD ABOUT THE CODES. FORD CALLED TO TELL ME I NEEDED TO HAVE THE COMPUTER REPLACED FOR $1500. BUT THEY COULD NOT ID A MECHANICAL P/S FAULT, NOR PURGE VALVE CODE.ASKED WHAT WAS WRONG WITH COMPUTER.NO FAILURE MODE WAS GIVEN.PAY $1500 FOR A REPAIR THAT YOU CANNOT IDENTIFY? THEY"RESET" THE COMP. THE PROBLEM NOT REPEATED UNTIL JUST 7/17/17 BUT RESTART NOW DOES NOT CLEAR IT OR LIFTING BATT LEADS.MY HUSBAND ABLE TO DRIVE IT HOME BUT WITH DIFFICULTY. THIS EVENT THE CAR WAS LESS THAN 25 MPH, MADE RIGHT TURN FROM STOP,THEN LOST P/S. OIL CHANGE WARNING LIGHT IS ON TOO. NEEDS OIL & INSPECTION BUT IN DRIVEWAY,MAY NOT PASS INSPECTION. FORD CLAIMS IN THE 2010 HANDBOOK THE CAR IS STILL DRIVABLE WHEN P/S IS LOST! DID FORD GET THAT CLEARED WITH STATE INSPECTORS WHEN THEY KNEW THEY HAD THIS PROBLEM. I AM IN MY MID-FIFTIES AND ACTIVE BUT HAVE A MUSCLE WEAKENING CONDITION. I DON'T KNOW IF I WOULD HAVE THE STRENGTH EITHER TO GET THIS CAR TO THE SIDE FOR SAFETY. IT BOGGLES MY MIND THAT THE 2010 MY HAS NOT BEEN PLACED ON RECALL BUT 2012 THROUGH 2014(?) HAVE. PLEASE TAKE EVERY ACTION TO PLACE THIS ITEM ON A RECALL PATH. THANK YOU.
Mileage: 30,000
TAKATA RECALL. IS FORD EVER GOING TO GET THE PARTS TO FIX THIS. THERE COULD BE A MASSIVE LAWSUIT SOME DAY SOON.
TIRE SENSOR CAME ON SAYING THAT THE TIRE PRESSURE WAS LOW SO I IMMEDIATELY PULLED INTO A GAS STATION TO CHECK THE AIR PRESSURE. AS SOON AS I PULLED IN I LOST THE POWER STEERING AND THE SENSOR CAME ON ABOUT THE POWER STEERING. I WAS STILL IN MOTION WHEN I LOST THE POWER STEERING.
Mileage: 135,000
BACKED OUT OF GARAGE AND POWER STEERING TOTALLY QUIT.
POWER STEERING ASSIST RANDOMLY CUTS OUT WHILE DRIVING. IF YOU TURN THE CAR OFF AND RESTART IT WILL RESET. HAPPENS WHILE CAR IS IN MOTION INCLUDING REVERSE AND FORWARD. HAS HAPPENED MOSTLY AT LOW SPEED IN DRIVEWAY, PARKING LOT AND CITY STREETS. FIRST OCCURRENCE 7/14/17. HAS HAPPENED 3 OTHER TIMES SINCE.
Mileage: 104,000
DRIVING DOWN THE EXPRESSWAY, WE GOT A MESSAGE SAYING TO SERVICE POWER STEERING NOW. SHORTLY AFTER WE LOST POWER STEERING ON THE VEHICLE. WE HAD A HARD TIME GETTING IT OVER TO THE OTHER SIDE OF THE EXPRESSWAY BECAUSE OF TRAFFIC. WE ALMOST GOT INTO AN ACCIDENT.
Mileage: 105,000
WHILE I WAS DRIVING AN INDICATOR APPEARED IN THE "MESSAGE CENTER" INDICATING "POWER STEERING FAULT". I CONTINUED MY ROUTE TO WORK WITH NO PROBLEM STEERING AT THAT TIME. AFTER WORK, I GOT INTO MY VEHICLE TURNED ON THE IGNITION AND BEGIN TO TURN TO GET OUT OF THE PARKING SPACE. AT THAT POINT STEERING BECAME VERY HARD, THEN ANOTHER INDICATOR APPEARED STATING "SERVICE POWER STEERING NOW". NOT KNOWING THAT THIS VEHICLE DOES NOT HAVE A RESERVOIR FOR POWER STEERING FLUID, I DROVE TO THE NEAREST AUTO STORE TO PURCHASE POWER STEERING FLUID. AFTER RETURNING TO MY VEHICLE & LOOKING AT THE MANUAL I THEN FOUND OUT MY VEHICLE DOES NOT TAKE FLUID FOR POWER STEERING. I THEN CONTACTED MY DEALERSHIP WHERE I PURCHASED MY VEHICLE TO SEE IF THIS IS UNDER WARRANTY DUE TO I JUST PURCHASED THE VEHICLE IN SEPTEMBER 2016. HOPEFULLY IT IS BECAUSE THIS IS VERY DANGEROUS.
Mileage: 120,689
STEERING COLUMN MAKES A RUBBING NOISE WHEN TURNING AT SLOW SPEEDS (<5 MPH). SOUND IS LESS AT HIGHER SPEEDS. FORD DEALER SAYS TO REPLACE STEERING UNIT DUE TO POSSIBLE POWER STEERING ASSIST FAILURE ($1600) AND A POWER STEERING ASSIST FAIL COULD RESULT IN LOSS OF STEERING AND A CRASH. THIS SOUNDS LIKE IT SHOULD FALL UNDER THE POWER STEERING ASSIST RECALL FOR THE 2011+ FUSIONS.
Mileage: 89,195
I WAS PULLING OUT MY DRIVEWAY AND COULDN'T STEER MY CAR. I PUT IT IN PARK, TURNED THE IGNITION OFF AND RESTARTED THE CAR. THIS TIME, NO ISSUES. WEEKS LATER, I'M DRIVING DOWN THE STREET AND GET A WARNING FOLLOWED BY LOSS OF POWER STEERING WHEN EXITING AND MAKING A TURN. CONTACTED A FORD DEALER, GAVE MY VIN#, ONLY TO FIND OUT THERE IS NO RECALL ON THIS, THAT IT HAS BEEN "RESET", AND THAT TO HAVE IT FIXED, I WILL HAVE TO PAY OUT OF POCKET. WHY HASN'T FORD RECALLED THIS ISSUE? IT IS EXTREMELY DANGEROUS TO LOOSE POWER STEERING WHILE DRIVING!!
Mileage: 164,000
I HAVE A 2010 FORD FUSION WITH LESS THAN 80K MILES ON IT. THE POWER STEERING WENT OUT ON THIS VEHICLE WHILE MY WIFE WAS DRIVING WITH OUR 3 YEAR OLD IN THE BACKSEAT. SHE WAS BARELY ABLE TO GET IT OFF THE ROAD, AS WELL AS RETURN THE VEHICLE HOME. THIS IS EXTREMELY DANGEROUS! THE ONLY WARNING LIGHT THAT TURNED ON WAS THE SERVICE POWER STEERING MESSAGE AND THE SERVICE ADVANCETRAK MESSAGE. I TOOK THE VEHICLE TO MY MECHANIC THEY WERE ABLE TO SEE TROUBLE CODES, AND CLEARED THEM. THE DROVE THE VEHICLE ABOUT 15 MILES AND WERE NOT ABLE TO REPLICATE THE PROBLEM. WE PICKED UP THE VEHICLE 7/11/17 AND DROVE 15 MILES HOME AND LEFT FOR THE NIGHT. 7/12/15 THE MORNING OF, MY WIFE PROCEEDED TO DRIVE THE VEHICLE 3 MILES AND SURE ENOUGH SAME PROBLEM HAPPENED TO HER WHILE DRIVING. FOR THE LIFE OF ME I CANNOT UNDERSTAND THIS ISSUE. WHY IS THERE A RECALL FOR THE 2011 VEHICLES BUT NOT FOR 2010, WHICH FROM MY UNDERSTANDING IS WHAT SPARKED THE ENTIRE RECALL PERIOD. FORD NEEDS TO REMEDY THIS ISSUE, OR PROVIDE A FIX FOR THE VEHICLE.
Mileage: 79,000
I CRANKED UP MY CAR IN MY DRIVEWAY AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I HAD NO POWER STEERING. I RESET IT BY TURNING THE ENGINE OFF AND THEN BACK ON. I DID THIS SINCE FEBRUARY BUT NOW TURNING THE ENGINE OFF AND ON NO LONGER RESETS IT. APPARENTLY, THERE IS NO RECALL FOR THIS AND I WAS QUOTED A PRICE OF $1599 TO INSTALL A NEW RACK. .
Mileage: 130,000
I HAVE FOUND AN OPEN RECALL INVESTIGATION ON THE ELECTRONIC POWER STEERING FOR 2010 -2012 FORD FUSION AND NOW I AM SEEING MORE AND MORE PEOPLE WITH THE SAME ISSUE. I HAVE JUST HAD THE ISSUE WITH MY SYSTEM LOCKING UP WITH NO WARNING/ NO WARNING LIGHTS NOTHING .MY CAR IS IN MY DRIVE WAY WITH POWER STEERING ASSIST FAULT. I HAVE A SIBLING WHO HAS THE SAME CAR AS I DO WITH THE SAME PROBLEM THIS IS A KNOWN ISSUE WITH THESE MODELS WHY HASNT ANYTHING BEEN DONE! YOU HAVE AN OPEN INVESTIGATION !!! I HAVE SMALL CHILDREN AND I COMMUTE TO WORK I OR MY CHILDREN COULD HAVE BEEN HURT !
I STARTED MY 2010 FUSION AND BEGAN BACKING OUT OF THE DRIVEWAY WHEN THE ALERT CHIME STARTED AND DASH WARNING FOR "POWER STEERING ASSIST FAILURE" DISPLAYED. LOST STEERING CONTROL OF THE VEHICLE. WAS ABLE TO SLOWLY CREEP THE VEHICLE TO THE CURB. TURNED IGNITION OFF, BACK ON AND ERROR RESET. SAME PROBLEM RECURRED THE FOLLOWING DAY, AGAIN CORRECTED BY TURNING IGNITION OFF, THEN BACK ON. HAVE NOT SOUGHT REPAIRS AS OF YET.
Mileage: 65,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE DEALER (REYNOLDS MOTOR CO LOCATED AT 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244; (888) 201-4658) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
Mileage: 178,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 25 MPH, THE POWER STEERING AND ADVANCETRAC INDICATORS ILLUMINATED. AFTER PARKING, EXITING, AND RETURNING TO THE VEHICLE, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO DRIVE. THE STEERING WHEEL EVENTUALLY RETURNED TO NORMAL, BUT WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT DID NOT KNOW WHICH COMPONENT HAD FAILED. THE INDEPENDENT MECHANIC DECLINED TO SERVICE THE VEHICLE AND THE CONTACT MADE AN APPOINTMENT WITH ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241) AND WAS AWAITING REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
ONE DAY I GOT IN MY CAR TO GO OUT AND THE WARNING POPPED UP SERVICE ADVANCETRAC AND POWER STEERING FAILURE. I TURNED MY CAR OFF THEN BACK ON AND IT WAS FIXED. THE NEXT DAY IT POPPED UP WITH THE SAME THINGS, BUT THIS TIME TURNING IT OFF DID NOT FIX THE POWER STEERING. IT HAS LEFT ME UNABLE TO USE MY CAR FOR A WHILE, BECAUSE I DO NOT HAVE THE MONEY TO FIX IT. THANK GOSH THIS HAPPENED IN MY DRIVEWAY. I READ MANY STORIES ABOUT IT HAPPENING WHILE OTHERS WHERE DRIVING. PLEASE RECALL THIS ISSUE FORD...
Mileage: 121,000
MESSAGE SAID SERVICE POWER STEERING NOW I WAS PARKED AT A RESTAURANT AND HAD TO BE TOWED HOME.
Mileage: 105,000
I START THE VEHICLE IN THE PARKING LOT AND IT IMMEDIATELY WARNS POWER STEERING ASSIST FAULT. THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. I'VE NEVER SEEN THIS BEFORE. I TURNED OFF THE CAR AND STARTED IT AGAIN AND THE STEERING APPEARED TO WORK. VERY FRIGHTENING DRIVE HOME. LOOKED UP THE ISSUE ONLINE AND FOUND NUMEROUS COMPLAINTS EXACTLY LIKE MINE. ALSO SAW FORD ISSUED A RECALL FOR MODEL YEARS EXCEPT 2010 FOR THE SAME ISSUE. I THINK THIS ISSUE SHOULD BE INVESTIGATED AND INCLUDED IN THE SAME RECALL.
Mileage: 144,000
I WAS REVERSING OUT OF MY DRIVEWAY WHEN ALL OF A SUDDEN I LOST CONTROL OF THE POWER STEERING AND ALMOST HIT THE WALL AT THE END OF MY DRIVEWAY! THE POWER STEERING ASSIST FAILURE CAME ON AND HAS NOT GONE OFF. I HAVE TRIED RESTARTING MY VEHICLE MANY TIMES TO NO AVAIL.
Mileage: 130,000
PREVIOUSLY HAD ISSUE WITH POWER STEERING AT ABOUT 90,000 MILES. SPENT $1500.00 TO REPLACE RACK AND PINION. A LITTLE OVER ONE YEAR LATER NOW READING 155,700 MILES I AM HAVING THE EXACT SAME PROBLEM. I DRIVE DAILY ON INTERSTATE HIGHWAYS PUSHING 70MPH FOR ABOUT AN HOUR AT A TIME. LUCKILY I WAS ONLY ON A BACK ROAD WHEN "SERVICE POWER STEERING NOW" LIGHT CAME ON AND I LOST ALL CONTROL OF STEERING. COULD BE KILLED DRIVING TO WORK WHEN I THOUGH I ALREADY REPLACE THE PROBLEM JUST TO HAVE IT MESS UP 50 THOUSAND MILES LATER.
Mileage: 155,700
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RED RIVER FORD LOCATED AT 402 WESTSIDE DRIVE DURANT, OK 74701 580-924-9458) WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
STARTED THE CAR AND ADVANCE TRAC SYSTEM WARNING LIGHT WAS ON AND A WARNING TO SERVICE POWER STEERING NOW. I PULLED OVER STEERING WAS OKAY AND AFTER I PULLED OFF THE POWER STEERING WAS GONE. IM STILL WAITING FOR SERVICE TO LET ME KNOW WHAT THE ISSUE IS.
Mileage: 119,000
POWER STEERING SHIFT WARNING COMES ON AND YOU CANT STEER. DEALER DID A RESET OF COMPUTER BUT SAID IT NEEDS TO BE REPLACED AT CHARGE OF $1400. THAT PART IS COVERED FREE OF CHARGE IN 2011 BUT NOT IN 2010.
Mileage: 92,000
POWER STEERING ASSIST LOCKING UP
Mileage: 72,000
BACKING OUT OF GARAGE, CAR EXHIBITED "POWER STEERING FAILURE" INDICATOR. WHEEL LOCKED TO THE POINT OPERATOR COULD NOT TURN THE VEHICLE. DEALERSHIP TESTED THE EPAS (ELECTRONIC POWER ASSISTED STEERING) GEAR/MODULE AND IT CODED. SAME VEHICLE IN 2011 OR 2012 MODEL WITH SAME CODE WOULD HAVE BEEN REPLACED BY MANUFACTURER RECALL EVEN THOUGH IT IS THE EXACT SAME PART AND EXACT SAME CODE AND FAILURE IN THE 2010 MODEL. THE RECALL SHOULD BE EXPANDED TO INCLUDE ALL EPAS GEARS/MODULES PRIOR TO THE MANUFACTURER DEFECT CORRECTION (2012). CLEARLY FORD MISREPORTED THE PARTS AFFECTED BY THE RECALL, AS THIS IS A WIDESPREAD PROBLEM ON ALL VEHICLES WITH THIS PART. HAD THE FAILURE OCCURRED AT HIGH SPEED OR IN A TURN, MY DAUGHTER LIKELY WOULD HAVE CRASHED AND MAY BEEN INJURED OR KILLED AS A RESULT OF THIS SERIOUS SAFETY PROBLEM DUE TO FORD'S NEGLIGENCE.
Mileage: 92,000
LOST POWER STEERING UPON ENTERING OUR NEIGHBORHOOD. WE ALMOST RAN A MAILBOX OVER AND SOME KIDS IN THE YARD. AFTER SEARCHING THE ISSUE ONLINE THERE ARE LOTS OF COMPLAINTS ON THIS ISSUE OVER MULTIPLE TEARS AND VEHICLES ALL WITH THE SAME ROAD SYSTEM. SOMETHING NEEDS DONE AND IT SHOULDN'T TAKE PEOPLE DYING! THEY JUST GOT OFF THE TURNPIKE...WHAT IF IT WOULD'VE HAPPENED THEN?
Mileage: 145,458
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON CITY FORD FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. UPDATED 08/24/17*LJ *JS
Mileage: 96,000
SHORTLY AFTER TURNING MY CAR ON, WHILE STILL STATIONARY, A CHIME WENT OF AND MY DASH DISPLAY READ "POWER STEERING ASSIST FAULT" AND I HAD NO POWER STEERING IN THE CAR. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON, AT WHICH POINT THE POWER STEERING BEGAN TO WORK AGAIN. AFTER TAKING TO MY LOCAL FORD DEALERSHIP, IT IS DIAGNOSED THAT A NEW POWERING STEERING RACK IS NECESSARY AS IT IS UNKNOWN IF/WHEN THE POWER STEERING WILL QUIT FUNCTIONING (STATIONARY, DRIVING, TURNING, ETC). ORIGINALLY REPORTED THIS AS A "UNKNOWN/OTHER" ISSUE, THE SERVICE DEPARTMENT SAID TO REPORT IT AS A "STEERING ISSUE". OTHER COMPLAINT IS UNDER TRACKING # 10993921.
Mileage: 136,700
COMPLETE POWER STEERING FAILURE. ALMOST CAUSED AN ACCIDENT. POWER STEERING ASSIST CODE SHOWING UP ON VEHICLE.
Mileage: 80,000
POWER STEERING ASSIST FAILURE. TOTAL POWER STEERING LOSS. WHILE DRIVING IN PARKING LOT WITH WALKING PEDESTRIANS INCLUDING CHILDREN. FORD HAS RECALL 15N01 IN EFFECT BUT NOT FOR 2010 FUSION PART AE523504EERM. VIN [XXX]. MY LOCAL FORD DEALER IS NOW REPLACING POWER STEERING GEAR ASSEMBLY $1500 MY COST WHEREAS IT SHOULD BE UNDER RECALL 15N01 AT NO CHARGE (PARTS AND LABOR) TO THE VEHICLE OWNER. HOW CAN FORD BASE A START AND STOP RECALL BASED ON YEAR VERSE PART SPECIFIC SAFETY CATASTROPHIC FAILURE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 128,000
POWER STEERING FAILED AFTER STARTING THE VEHICLE. VEHICLE WAS STATIONARY, BUT THE POWER STEERING FAILED.
Mileage: 79,000
I WAS DRIVING THE CAR IN THE HIGH WAY. ALL THE SUDDEN THE POWER STEERING WHEEL WENT OUT. ALMOST CAUSED A FATAL ACCIDENT WITH AND 18 WHEELER. WE WERE EXTREMELY SCARE MY TWO CHILDREN AND I. EXTREMELY DANGEROUS. FORD NEEDS TO FIX THIS ASAP!!!!!
Mileage: 200,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO TURN INTO A PARKING LOT, THE POWER STEERING WARNING INDICATOR ILLUMINATED, AND THE "SERVICE POWER STEERING NOW" MESSAGE APPEARED. THE ABILITY TO STEER BECAME VERY DIFFICULT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 08/15/17*LJ *CN
Mileage: 79,000
BACKING OUT OF A PARKING SPOT. WARNING LIGHT CAME ON..POWER STEERING FAULT ASSIST. I TURNED THE CAR OFF THINKING I HAVE TO MAKE A CALL TO BE TOWED. WHEN THE LIGHT CAME ON I COULDN'T STEER IT. WITHIN A FEW SECONDS I RESTARTED THE VEHICLE AND THE LIGHT WAS OFF. DROVE APPROX. 2 MILES TO MY RESIDENCE. TOOK IT TO THE LOCAL FORD DEALERSHIP AND HAD A DIAGNOSTIC TEST AND IT WAS DETERMINED DTC'S V300049-INTERNAL ELECTRIC FAILURE V300072-ACUATOR STUCK OPEN. BECAUSE IT WASN'T PRESENTING AT THE TIME OF THE TEST WAS TOLD...IF IT HAPPENS AGAIN TO GET A POWER STEERING RACK. EST. $1663.46. FORD ALSO CHECKED FOR RECALLS AND INFORMED ME THAT IF IT WAS A 2011 IT WOULD BE COVERED BY RECALL. I'M VERY UNEASY ABOUT DRIVING UNTIL IT HAPPENS AGAIN AS I FEEL THIS PROBLEM COULD RESULT IN A ACCIDENT WHICH COULD VERY EASILY RESULT IN PERSON INJURY OR DEATH!!! I'M SHOCKED THAT FORD DIDN'T INCLUDE THE 2010'S IN THIS RECALL!!! I INTEND TO SEEK A LEGAL COUNCIL WITH THE ISSUE.
Mileage: 126,000
VEHICLE LOST POWER STEERING WHILE DRIVING OUT OF A PARKING LOT. TURNING SLIGHTLY TO ENTER TRAFFIC AND THE WHEEL STOPPED TURNING. INFORMATION ON DASH PANEL APPEARED AFTER LOSS OF CONTROL. THE VEHICLE HIT THE CURB AND CAME TO A STOP. THANKFULLY I WAS NOT YET GETTING ON THE INTERSTATE ON RAMP. VEHICLE SAYS POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC, THIS COULD HAVE BEEN MUCH WORSE.
Mileage: 170,000
POWER STEERING SPORADICALLY STOPS WORKING, THANKFULLY THIS HAS ONLY HAPPENED IN MY DRIVE WAY AND SUBSEQUENT RESTART OF THE CAR SOLVED THE PROBLEM. THEIR IS A RECALL ON 2011 FUSIONS, THIS NEEDS TO COVER 2010 AS WELL.
Mileage: 210,000
POWER STEERING FAILED. WARNING LIGHTS SERVICE ADVANCETRAC, SERVICE POWER STEERING. PULLING RIGHT ONTO CITY STREET, LIGHT TRAFFIC. EXTREME DIFFICULTY MANEUVERING CAR. TROUBLE STAYING IN LANE.
Mileage: 85,000
POWER STEERING ASSIST FAILURE NOTIFICATION. WHEN I STARTED MY CAR IN MY GARAGE, THE POWER STEERING WOULDN'T WORK AND I GOT THE ABOVE MESSAGE ON THE DASHBOARD AND AN ALARM. I TURNED THE ENGINE OFF AND RESTARTED THE CAR, AND THE POWER STEERING WENT TO NORMAL. I DID AN INTERNET SEARCH AND FOUND OUT THAT THIS HAS BEEN A WIDESPREAD PROBLEM, BUT CAN'T FIND OUT IF THERE HAS BEEN A RECALL. *TR
Mileage: 74,000
JUST PAID $1658.00 FOR THE REMOVAL AND REPLACEMENT OF THE RACK & PINION IN OUR 2010 FORD FUSION DUE TO AN INHERENT DEFECT OF THE STEERING SYSTEM THAT OCCURS AROUND 90,0000 -100,000 MILES.
Mileage: 96,000
COMPLETE POWER STEERING LOSS WARNING CAME ON AFTER INDICATING POWER STEERING ASSIST FAULT ALMOST CAUSING AN ACCIDENT WHILE TURNING.
Mileage: 110,000
I CONTINUE TO GET MESSAGES INDICATING THAT MY POWER STEERING ASSIST IS NOT WORKING. AFTER CONDUCTING SOME RESEARCH, IT APPEARS I AM NOT THE ONLY PERSON THAT IS HAVING THIS ISSUE WITH MY 2010 FUSION. IF I WAS DRIVING AND THIS SYSTEM WAS TO FAIL, IT IS HIGHLY LIKELY THAT I COULD HAVE A BAD CRASH BECAUSE THE ABILITY TO STEER THE CAR IS FOR THE MOST PART GONE. EVIDENTLY THIS IS A MAJOR ISSUE THAT OTHERS FELT SHOULD'VE BEEN A SAFETY RECALL AS WELL.
Mileage: 82,000
POWER STEERING DISABLED DUE TO PART FAILURE. THIS OCCURRED AFTER STARTING THE ENGINE ON MULTIPLE OCCASIONS. CALLED FORD SHOP BUT THEY INSISTED THE WARNING SIGN HAD TO BE ON FOR THEM TO DETERMINE THE CAUSE. HAD TO CONTINUE TO DRIVE NOT KNOWING WHEN IT WOULD REOCCUR.
Mileage: 115,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE "SERVICE POWER STEERING NOW" INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VIN CONCERNING THE STEERING. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.
Mileage: 215,000
ELECTRONIC POWER STEERING ASSIST COMPLETE FAILURE AROUND 100K MILES. POWER STEERING WAS INTERMITTENT FOR ABOUT A YEAR. WOULD START THE CAR AND IT WOULD NOT WORK, IT WOULD ALSO INDICATE POWER STEERING ASSIST FAULTS ON THE DASH. TURN THE CAR OFF AND BACK ON AND IT WOULD BE FINE. ONE DAY WHILE DRIVING THE POWER STEERING COMPLETELY FAILED AND NEARLY RESULTED IN AN ACCIDENT AS I WAS IN A TURN. IT HAS NOT WORKED SINCE.
Mileage: 100,000
I WAS DRIVING ON A CITY STREET WHEN I GET AN ALERT OF LOW TIRE PRESSURE LESS THAN 1 MINUTE MY POWER STEERING BECAME EXTREMELY HARD DIFFICULT TO TURN I HAD PULL TO THE CLOSET PARKING I COULD FINE. IF I HAD BEEN ON THE FREEWAY I WOULD HAVE EASILY CAUSED AN ACCIDENT.
Mileage: 100,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
Mileage: 155,000
I HAVE OBSERVED SEVERAL POWER STEERING ASSIST FAULTS ON THE VEHICLE, USUALLY RESOLVED BY RESTARTING THE CAR. TONIGHT, HOWEVER, RESTARTING IT DOESN'T SEEM TO BE WORKING. THE CAR WAS NOT IN MOTION AT THE TIME. THERE IS ABSOLUTELY NO POWER STEERING.
Mileage: 66,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND A CHIMING NOISE WAS HEARD. ALSO, THE SERVICE ADVANCETRAC AND POWER STEERING WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND A COUPLE OF FAILURE CODES RELATED TO THE POWER STEERING APPEARED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 151,000.
Mileage: 151,000
WAS DRIVING THROUGH A TURN ON A COUNTRY ROAD WHEN THE POWER STEERING QUIT WORKING RESULTING IN A CRASH. DAMAGE TO PASSENGER SIDE FRONT FENDER, DOOR, RIGHT FRONT WHEEL AND BOTH TIRES DAMAGED. NO INJURIES, APPROXIMATE SPEED AT TIME OF INCIDENT WAS 40 MPH.
Mileage: 100,500
TODAY, APRIL 20 2017, WHILE ON THE HIGHWAY DRIVING MY MORNING COMMUTE I HAD 2 SERVICE LIGHTS COME ON.. "SERVICE ADVANCETRAC" & "SERVICE POWER STEERING". I HAD NEVER HAD THESE LIGHTS POP UP SO IT TOOK ME BY SURPRISE BUT FIGURED I WOULD HAVE THE CAR CHECKED OVER THE WEEKEND, I COULDN'T EVEN DO THAT BECAUSE NO MORE THAN 10 MINUTES LATER MY CAR WENT COMPLETELY STIFF ON ME WHILE I WAS STILL ON THE HIGHWAY DRIVING AT 65MPH. IT WAS THE SCARIEST FEELING AND ALL I COULD THINK WAS THAT I WAS SO GLAD I HAD ALREADY DROPPED MY 6 YEAR OLD OFF AT SCHOOL BECAUSE AT LEAST IF I WAS IN AN ACCIDENT HE WOULDN'T BE INJURED. I AM ONLY 5'2" AND AROUND 140LBS AND IT TOOK EVERYTHING I HAD TO TRY AND TURN INTO MY JOBS PARKING LOT. LUCKILY I DID MAKE IT TO WORK BUT ONCE I PARKED I COULD FEEL THAT THE STEERING WHEEL WAS NOT GOING TO BUDGE SO I NOW NEED TO GET A TOW TRUCK TO HAUL MY CAR AND MYSELF BACK HOME. I'M AT A LOSS FOR WORDS FOR THE PEOPLE OF FORD WHO KNOW THIS IS AN ONGOING ISSUE, YET HAVE DONE NOTHING TO RIGHT THEIR WRONG TO THEIR CUSTOMERS.
Mileage: 129,361
ELECTRONIC POWER STEERING ASSIST FAULT INDICATED. ELECTRONIC POWER ASSIST STEERING (EPAS) NOT FUNCTIONING. EPAS SYSTEM FAULT INDICATED WHILE DRIVING AT 35 MPH. EPAS QUIT FUNCTIONING ENTIRELY AND STEERING BECAME DIFFICULT WITHOUT THE ASSIST. ACCIDENT WAS BARELY AVOIDED. EPAS WILL NOT RESET AND I WAS TOLD BY A FORD DEALERSHIP THERE ARE CURRENTLY 8 CARS IN THE U.S. THAT THEY CANNOT DIAGNOSE OR REPROGRAM. THEREFORE I HAVE AN OTHERWISE GOOD VEHICLE THAT IS UNDRIVABLE.
Mileage: 93,000
2010 FORD FUSION SE. I LOST POWER STEERING ASSIST WHILE DRIVING. AFTER PULLING OVER I RESTARTED THE CAR BUT THE ISSUE REMAINED I NOW ONLY HAVE MANUAL STEERING. MY WIFE AND I STOPPED BY THE DEALER WE WERE TOLD THAT FORD DOES NOT HAVE ANY RECALLS LISTED FOR OUR MODEL .BUT AFTER RESEARCHING I SEE THAT 2011 AND UP HAVE BEEN RECALLED FOR THE ELECTRONIC ASSIST POWER STEERING.
Mileage: 119,000
2010 FORD FUSION ELECTRONIC POWER ASSIST STEERING (EPAS) I WAS DRIVING MY FAMILY AROUND TOWN, SATURDAY, APRIL 8, 2017, WHEN A MESSAGE CAME ACROSS THE DASH SAYING, "SERVICE AVANCETRAC". I STOPPED THE CAR AND TURNED THE ENGINE OFF. 20 MINUTES LATER WE GOT BACK IN OUR CAR TURNED IT ON AND THE POWER STEERING WAS GONE. THE WARNING ON THE DASH NOW READS, " SERVICE POWER STEERING NOW". THE VEHICLE WAS IN MOTION WHEN THE FIRST WARNING OCCURRED. THE VEHICLE WAS STATIONARY WHEN THE POWER STEERING FAILED ALTOGETHER. THIS SEEMS TO ALREADY BE A REPORTED PROBLEM FOR THIS VEHICLE AND IS CURRENTLY BEING INVESTIGATED BY THE NHTSA. I AM THANKFUL THIS DIDN'T OCCUR AT HIGHWAY SPEEDS OR ANY OTHER SCENARIO THAT PUTS MY FAMILY IN HARM'S WAY.
Mileage: 122,685
LEFT MY SISTERS HOME ON CHRISTMAS EVE AND WITHIN .25 MILE I RECEIVED A WARNING LIGHT INDICATING A STEERING ISSUE. WITHIN MINUTES MY STEERING WHEEL TIGHTENED UP SO TIGHT THAT MY STEP SON HAD TO GRAB THE WHEEL TO HELP ME TURN INTO A GAS STATION. IT WAS EXTREMELY FRIGHTFUL BECAUSE THE ROAD WE WERE ON WAS VERY CURVY AND IT WAS AT NIGHT! AFTER FEW TRIES WE ATTEMPTED TO DRIVE THE VEHICLE HOME. MY SON LUCKILY WHO IS A VERY STRONG AND BIG 19YR OLD DROVE US HOME WHILE STATING THE STEERING FELT VERY TIGHT THAT HE ADMITTED IT REQUIRED GREAT STRENGTH TO KEEP CONTROL OF THE CAR. I HAVE HAD THIS CAR SINCE 2010 AND THIS MODEL HAS HAD A FULL THROTTLE BOTTLE RECALL (TWICE) A GAS TANK LINE RECALL, AIR BAG RECALL (WHICH I'M STILL WAITING FOR) AND THE A/C HAD TO BE REPLACED. THIS CAR IS AND HAS BEEN THE WORST MODEL OF ALL FUSIONS. I TOOK THIS CAR TO THE FORD DEALERSHIP WHO THEN EXAMINED THE CAR AND DETERMINED IT WAS THE STEERING GEAR THAT HAS WENT OUT ON MY CAR AND IT WILL BE $1795 TO REPLACE!! THAT'S HALF THE PRICE OF WHAT THIS CAR IS EVEN WORTH NOT TO MENTION I HAD ALREADY PAID $1200 TO GET THE A/C FIXED OVER THE SUMMER. I SEARCHED ONLINE TO SEE IF OTHERS HAD THE SAME GEAR ISSUE AND BEHOLD GOOGLE SHOWS A CLASS ACTION LAWSUIT IN CALIFORNIA ABOUT IT AND OVER 500 RECALL COMPLAINTS YET FORD HAS NOT RECALLED IT! SERIOUSLY? I FEEL CONSIDERING THE PAST RECALLS ON THIS MODEL THAT THIS PARTICULAR ISSUE IS A HUGE SAFETY CONCERN. IF MY STEP SON HAD NOT BEEN WITH ME TO ASSIST TURNING THE WHEEL, I WOULD HAVE NO DOUBT WRECKED ON THIS CURVY ROAD CHRISTMAS WEEKEND. WHICH SADLY STRANDED US BECAUSE OF HOW FORD CARELESSLY THREW THIS MODEL OF THE FUSHION OUT WITH SO MANY RECALLS. THEY SHOULD KNOW WITH SO MANY RECALLS THEY SHOULD REALIZE THIS CAR WAS POORLY BUILT AND SHOULDN'T HOLD THE CONSUMERS LIVES AND MONEY RESPONSIBLE. THIS IS THE FIRST TIME I'VE OWNED A FORD :(
Mileage: 145,000
STEERING RACK MAKES A GRINDING NOISE AND WILL INTERMITTENTLY LOSE POWER STEERING. DOES IT PARKED OR WHILE DRIVING. NOISE IS WHEN TURNING THE STEERING WHEEL.
Mileage: 63,000
MOSTLY HAPPENS WHEN I START THE CAR FROM A COLD START. THE DASH DISPLAY SHOWS "POWER STEERING ASSIST FAULT". THEN I HAVE MANUAL STEERING. I SHUT THE CAR OFF AND THEN RESTART THE ENGINE AND EVERYTHING IS FINE. THIS HAS HAPPENED NOW ABOUT ONCE EVERY 1-2 MONTHS. HAPPENS WHEN I START THE VEHICLE FROM A STATIONARY POSITION
Mileage: 103,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED TO THE LEFT AND JERKED. THE WARNING ADVANCE SERVICE TRACK ILLUMINATED TO "SERVICE POWER STEERING NOW". IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,477.
Mileage: 130,477
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER REPLACED THE POWER STEERING GEAR ASSEMBLY AND THE POWER STEERING RACK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
AFTER DRIVING IN DALLAS THX, I DROVE HOME ON HIGHWAY 183. ONCE I GOT OFF 183 IN TURNED TO THE STREET IN MY NEIGHBORHOOD WHERE KIDS AFTER SCHOOL WERE PLAYING OUTSIDE AND MY KIDS. I TURNED INTO MY DRIVEWAY BUT AS I WAS STILL DRIVING ALL STEERING WAS LOST AS SOON AS I STRAIGHTENED IT. IF I HADN'T WENT HOME AND WAS STILL DRIVING I COULD OF REALLY HURT SOMEONE OR KIDS OR MYSELF REALLY BAD OR CAUSED A DEATH!
Mileage: 819,719
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Mileage: 101,000
MY POWER ASSIST UNIT HAS WENT TOTALLY OUT, HAVE MADE NUMEROUS CONTACTS WITH DEALER AND FORD WITH NO HELP, HOWEVER I WORK WITH SOMEONE WHO JUST HAD THEIR 2010 FUSION POWER ASSIST REPLACED BY RECALL AND HIS WAS NOT OUT! I AM STILL DRIVING WITH ABSOLUTELY NO POWER STEERING AT ALL!
POWER STEERING ASSIST IS LOST ON A REGULAR BASIS. THE PROBLEM CAN BE ALLEVIATED MOST OF THE TIME BY TURNING THE IGNITION OFF AND THEN RESTARTING THE CAR. SOMETIMES IT MAY TAKE REPEATING THIS PROCESS MULTIPLE TIMES. LUCKILY THE POWER STEERING ASSIST HAS NEVER STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION.
Mileage: 183,000
THE ELECTRIC POWER STEERING SYSTEM (EPAS) HAS FAILED AND I CAN NO LONGER TURN MY STEERING WHEEL. FORD STATES THAT IN THE CASE OF THIS ISSUE, THE CAR CAN BE MANUALLY TURNED, BUT THIS IS NOT THE CASE. THE STEERING WHEEL WITHOUT ELECTRIC POWER STEERING IS IMPOSSIBLE TO TURN UNLESS SUPER HUMAN STRENGTH. IF THIS SYSTEM WOULD HAVE FAILED ON ME AT HIGH SPEEDS, I WOULD HAVE CRASHED AND COULD HAVE DIED OR EVEN KILLED OTHERS. THIS SYSTEM NEEDS TO BE RECALLED BY FORD IMMEDIATELY. FORD HAS ALREADY RECALLED THEIR GEN 1 EPAS SYSTEM ON 2011 FORD VEHICLES BUT THIS SAME SYSTEM HAS BEEN MANUFACTURED SINCE 2008 AND IS EQUIPPED IN MY 2010 FORD FUSION. THIS RECALL SHOULD COVER ALL VEHICLES THAT ARE EQUIPPED WITH THE GEN 1 EPAS SYSTEM FOR SAFETY REASONS. THE SYSTEM FAILED ON ME AS I WAS DRIVING HOME ON CITY STREETS (MODERATE SPEED). THE STEERING BECOME EXTREMELY STIFF AND HARD TO STAY IN MY LANE.
Mileage: 112,000
MY DAUGHTER WAS DRIVING AND THE STEERING WHEEL LOCKED UP WITH POWERASSIST ERROR CODE. THIS HAPPENED IN 2014. THERE WAS A RECALL BUT IT APPLIED ONLY TO YEARS 2011-2012. I HAD TO SPEND $2000 TO HAVE THE IT REPLACED. IT HAPPENED AGAIN LAST WEEK(SAFETY CONCERN). THE DEALERSHIP SAID IT WAS A SOFTWARE GLITCH. THEY RESET THE CODE($400) BUT IT LOCKED UP AGAIN YETERDAY. PROBLEM NOT FIXED. I THINK I HAVE A LEMON. NOT HAPPY WITH RESPONSE AS THIS IS A MAJOR SAFETY CONCERN WITH STEERING WHEEL LOCKING UP . I DO NOT HAVE ANOTHER $2000 TO SPEND
Mileage: 110,000
I WAS ON MY WAY HOME TURNING ON A CITY STREET WHEN SUDDENLY THE VEHICLE LOSS ELECTRICAL POWER STEERING (EPS) MAKING EXTREMELY DIFFICULT TO STEER AND TURN, I WENT OFF THE ROAD BUT WAS ABLE TO AVOID ACCIDENT. ABS, TRACTION LIGHT, BRAKE LIGHT APPEARED ON DASH AND ADVANCTRAC MESSAGE IN THE INSTRUMENT PANEL CLUSTER. I DROVE HOME WITHOUT ANY POWER STEERING AND HAVE NOT DRIVEN THE VEHICLE SINCE, TO AVOID FURTHER ACCIDENT/DAMAGE. I STARTED TO RESEARCH THE PROBLEM ONLY TO FIND OUT MANY OTHERS HAD EXPERIENCED THIS SAME PROBLEM WITH THEIR 2010 FORD FUSION.
Mileage: 79,000
2010 FORD FUSION IDLER PULLEY BOLT SHEERED OFF ALONG WITH PIECE OF ENGINE BLOCK AND PULLEY RESULTING IN A NEAR ACCIDENT AS DRIVE BELT, AND POWER STEERING FAILED AND VEHICLE WOULD NOT GO PAST 20 MILES PER HOUR (ON HIGHWAY). MY WIFE (5 MONTHS PREGNANT) WAS DRIVING AT THE POSTED SPEED OF 70 MPH WHEN THE PULLEY AND BOLT SHEERED OFF. HER CAR WAS NEARLY STRUCK FROM BEHIND BY SEVERAL VEHICLES AS WELL AS NOT BEING ABLE TO STEER THE CAR HERSELF. LOOKING AT FORD FUSION BLOGS, THIS APPEARS TO BE A COMMON PROBLEM THAT FORD HAS NOT FIXED IN THEIR EARLIER MODELS. THIS DESIGN AND/OR STRESS FAULT CAUSES SAFETY CONCERNS AS WELL AS COSTLY REPAIRS SINCE PIECE OF THE ENGINE BLOCK CAN SHEER OFF WITH THE IDLER PULLEY BOLT.
Mileage: 88,000
POWER STEERING GOES OUT WHILE DRIVING. DASHBOARD LIGHTS INDICATE POWER STEERING IS OUT. VERY SCARY. PULLS EXTREMELY HARD TO LEFT AND RIGHT T ANY GIVEN TIME.
Mileage: 100,000
POWER STEERING HAS GONE OUT. THE TIRE PRESSURE LIGHT HAS COME ON AND BEEN ON. LUCKILY IT HAS HAPPENED AT HOME SO THE CAR WAS NOT MOVING. HOWEVER TO FIX THIS KNOWN ISSUE THE COST IS APPROXIMATELY 1500. I HAVE BEEN MAKING PAYMENTS ON THIS VEHICLE AND HAVE NOT BEEN ABLE TO DRIVE IT DUE TO THE COST TO FIX IT. I AM AWARE THAT THIS IS A KNOWN ISSUE NOT ONLY ON MY CAR BUT FUSIONS IN GENERAL.
Mileage: 95,000
WHEN I STARTED MY CAR THE LOW TIRE PRESSURE LIGHT CAME ON, BUT EVERYTHING SEEMED TO BE WORKING FINE. I DROVE A FEW BLOCKS ON CITY STREETS WITH NO PROBLEM, AND THEN THE STEERING WHEEL SUDDENLY BECAME TIGHT AND DIFFICULT TO MOVE AND THE ADVANCE TRAC LIGHT AND POWER STEERING LIGHT CAME ON. ABLE PULL OVER CAREFULLY, BUT NOT SAFE TO CONTINUE DRIVING. DIAGNOSED AS POWER STEERING FAILURE - HAD TO REPLACE RACK AND PINION.
Mileage: 91,000
WENT TO LEAVE FOR WORK 3-4-17, UPON STARTING CAR, SERVICE POWER STEERING ASSIST LIGHT ON AND UNABLE TO TURN WHEEL
Mileage: 184,000
POWER STEERING ASSIST FAULT LIGHT CAME ON AND LOST ALL POWER STEERING BACKING UP.
Mileage: 38,924
COMPLETE FAILURE OF POWER STEERING SYSTEM - ALMOST CAUSED ACCIDENT
Mileage: 67,000
POWER STEERING FAILURE LIGHT TURNED ON AND LOST POWER STEERING WHILE BACKING OUT OF DRIVEWAY. TURNED VEHICLE OFF AND ISSUE RESOLVED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, AN AUDIBLE ALARM ACTIVATED AND THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL COULD NOT BE TURNED. DURING THE INCIDENT, THE SERVICE POWER STEERING MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.
Mileage: 118,000
POWER STEERING TURNED WHILE DRIVING ALMOST WENT INTO A POLL
Mileage: 7,800
IN 2014 THE POWER STEERING WENT OUT ON THE FORD FUSION 2010 AT 56147 MILEAGE WHILE DRIVING ON AN INTERSTATE HIGHWAY. THE FORD DEALER TRIED RESETTING IT AND IT CONTINUED TO INTERMITTENTLY LOSE STEERIING. IF I WAS NOT AS STRONG OR HAS EXPERIENCED OF A DRIVER AS I AM I WOULD OF DEFINITELY BEEN IN AN ACCIDENT! THE POWER STEERING WAS REPLACED BY THE FORD DEALER AS IT WAS STILL UNDER WARRANTY. NOW 2 1/2 YEARS LATER AT 102,000 MILEAGE I EXPERIENCED THE SAME PROBLEM AGAIN DRIVING DOWN AN INTERSTATE FREEWAY AND BARELY AVOIDED GETTING IN AN ACCIDENT AS IT IS THE MIDDLE OF WINTER. THE POWER STEERING NO LONGER HAS A WARRANTY AFTER 2 YEARS. WHY HAS THIS NOT BEEN RECALLED WHEN THE SAME POWER STEERING WAS RECALLED ON 2011 AND 2012 FORD FUSIONS?
Mileage: 102,047
LOSS OF POWER STEERING AND ADVANCE TRAC AT HIGHWAY SPEED. RECEIVED A MESSAGE ON THE INSTRUMENT CLUSTER AND STEERING BECAME EXTREMELY DIFFICULT TO KEEP THE CAR ON THE ROAD.
Mileage: 24,000
"SERVICE POWER STEERING" MESSAGE CAME ON WHILE DRIVING. STEERING EVENTUALLY BECAME HARDER WHILE DRIVING. WHEN PARKED TURNED CAR OFF AND BACK ON AND LIGHT SAID "SERVICE POWER STEERING NOW" AND THE STEERING WHEEL WOULDN'T MOVE AT ALL. LIGHT SAYING "SERVICE ADVANCTRAC" ALSO CAME ON
Mileage: 140,000
ACCORDING TO THE AAA REPAIR FACILITY (WHOM I TRUST), THE HYDRAULIC FLUID WITHIN MY 2010 FORD FUSION'S ELECTRIC RACK AND PINION ASSEMBLY (A.K.A., THE STEERING GEAR) HAS LEAKED OUT OF THE UNIT, MOST LIKELY THE RESULT OF FAULTY SEALS. THEY INDICATE THAT THE ASSEMBLY MUST BE REPLACED PRIOR TO COMPLETE FAILURE OF THE EXISTING UNIT THAT WOULD ULTIMATELY RESULT IN THE ABRUPT AND COMPLETE LOSS OF POWER STEERING, POSING A POTENTIAL CATASTROPHIC RISK OF LIFE AND LIMB. THE OBSERVED SYMPTOMS THUS FAR HAVE BEEN ERRATIC BEHAVIOR WHILE BRAKING (THE TRIGGER FOR THE AAA ANALYSIS) - THE RESULT OF THE LEAKED HYDRAULIC FLUID SPRAYING THE FRONT BRAKES. I'VE DISCOVERED THAT THE PREVIOUS RECALL INVESTIGATION FOR THIS 2010 FORD FUSION ISSUE RESULTED IN THE RECALL OF 2011 AND 2012 FORD FUSIONS, BUT NOT THE 2010 FORD FUSION. I ALSO DISCOVERED THAT THE 2010 FORD FUSION INVESTIGATION HAS BEEN RE-OPENED, AND I WOULD THEREFORE ASK THAT MY COMPLAINT BE ADDED TO THE INVESTIGATION. I WILL UNDOUBTEDLY HAVE TO REPAIR THIS PRIOR TO THE CONCLUSION OF THE NHTSA INVESTIGATION, AND WOULD THEREFORE LIKE TO KNOW WHETHER FORD WILL BE REQUIRED TO REFUND ME FOR THE COST OF THE REPAIRS IF THEY ARE NOT PERFORMED IN A FORD REPAIR FACILITY.
Mileage: 101,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE STEERING STOPPED MOVING AND AN ERROR WAS DISPLAYED ON THE DASH BOARD "POWER STEERING ASSIST FAULT". LUCKILY I WAS STOPPED AT A TRAFFIC SIGNAL. I SWITCHED OFF THE CAR AND RESTARTED ABD THE ERROR WENT AWAY AND I WAS ABLE TO DRIVE. THEN A DAY LATER, I WAS TRYING TO START THE CAR AND SAME THING HAPPENED. ONLY THIS TIME EVEN SWITCHING OFF AND ON THE CAR. AND THE STREERING WONT MOVE AT ALL. THE FIRST TIME THIS HAPPENED I WAS ON THE ROAD. IT IS SCARY TO HAVE THE STEEERING LOCK UP WHILE DRIVING.
Mileage: 82,700
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE SERVICE POWER STEERING AND ADVANCE TRACK WARNING INDICATOR ILLUMINATED THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT LOSING POWER STEERING OR OTHER ISSUES. UPON STARTING THE VEHICLE THE NEXT MORNING, THERE WAS NO POWER STEERING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MOTOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AT 80,00 MILES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 06/21/17*LJ *CN
Mileage: 100,000
WHILE DRIVING, THE POWER STEERING LOCKED UP MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THANKFULLY IT MANAGED TO GET TO A SAFE STOP. *TR
Mileage: 120,000
POWER STEERING FAILURE. THIS SAME ISSUE HAS BEEN RECALLED ON THE 2011-2015 MODELS, BUT NOT ON 2010. I THINK IT IS RELATED.
MY 2010 FORD FUSION HAS COME UP WITH A "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" MESSAGES ON THE DASH BOARD. THIS CAUSES THE STEERING IN THE VEHICLE TO BE STIFF AND VERY DIFICULT TO MAKE A TURN ON THE ROAD. I MANAGED TO MAKE IT HOME DRIVING AT A REDUCED SPEED AND BY AVOIDING MAKING TURNS WHEN POSSIBLE TO PREVENT AN ACCIDENT.
Mileage: 113,250
WHILE GETTING ONTO THE HIGHWAY "SERVICE POWER STEERING NOW" CAME UP ON THE DISPLAY. THE CAR LOST ALL POWER STEERING. THANKFULLY I WAS ABLE TO MUSCLE THE CAR OFF THE HIGHWAY. THE WHEEL JERKED TO THE LEFT WHEN THE POWER STEERING WENT OUT. THIS IS HAZARDOUS AND COULD CAUSE WRECKS. FOR A LITTLE RESEARCH I SEE THAT I AM NOT THE ONLY PERSON TO HAVE THIS HAPPEN TO THEM.
THE EPS (ELECTRIC POWER STEERING) UNIT JUST FAILED ON MY 2010 FORD FUSION S. THE PROBLEM INDICATOR LIGHT HAS FLASHED ON STARTUP A FEW TIMES OVER THE PAST COUPLE OF MONTHS, BUT FINALLY CAME ON PERMANENTLY YESTERDAY, 01/26/2017. WHEN THE INDICATOR TEXT CAME ONTO THE ERROR SCREEN IT SHOWED THE FOLLOWING TEXT AND ALL POWER ASSIST TO MY STEERING WAS GONE: POWER STEERING FAILURE AND ADVANCE TRACK FAILURE MY DEALER HAS TOLD ME THAT THIS IS A KNOWN ISSUE ON MOST FORD FUSION MODEL YEARS, BUT A RECALL HAS ONLY BEEN ISSUED FOR THE LAST FEW YEARS AND DOES NOT INCLUDE MINE! HE DESCRIBED THE ISSUE AS ONE WHERE THE RIBBON CABLE THAT CONNECTS THE EPS UNIT IS PRONE TO DISINTEGRATION, AS IT WAS ORIGINALLY DESIGNED, AND THE FIXED EPS UNITS DO NOT HAVE THIS DESIGN FLAW. THE FIX FOR THIS IS MORE THAN $2000 DOLLARS, AND SHOULD NOT BE PLACED ONTO THE CONSUMER SINCE THIS CRITICAL SAFETY PART WILL FAIL ON ALL FORD FUSION MODELS OVER TIME... SOME SOONER AND SOME LATER. THIS IS NOT AN INCONVENIENCE LIKE A BROKE RADIO OR A LEAKING HOSE. THIS IS A A DISASTROUS SITUATION OF THE FIST ORDER. HOW MANY LIVES IS FORD WILLING TO SACRIFICE AS STEERING FAILURES OCCUR AROUND THE WORLD, BEFORE THEY DECIDE TO TAKE ACTION?
Mileage: 133,000
WAS DRIVING WHEN A "SERVICE POWER STEERING NOW" WARNING CAME ON, SECONDS LATER THE POWER STEERING TOTALLY WENT OUT. STRUGGLED TO GET THE CAR TO THE SIDE OF THE ROAD, THEN LIMPED IT TO DEALERSHIP. *TR
Mileage: 126,000
POWER ASSIST FAILURE. WHILE DRIVING ON THE HIGHWAY, POWER ASSIST FAILED MAKING THE CAR VERY HARD TO STEER CREATING A DANGEROUS CONDITION THAT MAY CAUSE AN ACCIDENT. AFTER RESEARCH I NOTICED THAT WAS A VERY COMMON PROBLEM HAPPENING TO MANY FORD FUSION. WHILE THE 2011 AND 2012 FORD FUSION HAD A RECALL ON THIS ISSUE, THE 2010 MODEL IS NOT INCLUDED. THE REPAIR IS ESTIMATED AT $1,972.99. THE DEALER SEEMS AWARE THIS IS A DESIGN FAILURE OF THE 2010 FORD FUSION MAKING IT UNSAFE TO OPERATE AND A RECALL SHOULD BE MADE. *TR
Mileage: 20
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED WITHOUT WARNING WHILE EXITING THE HIGHWAY. THE DEALER DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.
Mileage: 96,400
WHILE DRIVING ON A CITY STREET, THE POWER STEERING, SERVICE NOW LIGHT CAME ON AND IT BECAME EXTREMELY HARD TO TURN THE WHEEL. *TR
Mileage: 108,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000......UPDATED 03/08/17 *BF THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING. UPDATED 09/07/2017*JS
Mileage: 80,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY TIGHT. THE POWER STEERING WARNING LIGHT DID NOT ILLUMINATE UNTIL AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,169.
Mileage: 146,169
COMPLETELY LOST STEERING CONTROLS WHILE DRIVING AT LOW SPEED. WAY TO HARD TO STEER WITHOUT POWER. LUCKILY I WAS ON MY ROAD AND WAS ABLE TO LIMP IT HOME. DASH DISPLAY SAYS SERVICE POWER STEERING NOW. HAD THIS HAPPENED IN ANOTHER CONDITION, I WOULD HAVE LOST CONTROL OF THE VEHICLE. *TR
Mileage: 91,846
POWER STEERING STARTED TO RANDOMLY GO OUT. WE WOULD TURN THE CAR OFF AND ON AND IT WOULD COME AND GO. IT IS A GOOD THING WE WERE NOT DRIVING ON THE HIGHWAY OR SOMETHING LIKE THAT. *TR
Mileage: 67,000
WHILE DRIVING THE POWER STEERING WENT OUT. AFTER SOME READING I SAW THAT HUNDREDS OF PEOPLE HAVE EXPERIENCED THIS COSTING UP TO 2000 DOLLARS TO FIX. THIS WAS ALL RELATED TO THE POWER ASSIST COMPONENT THAT HAD ALREADY BEEN RECALLED ON 2011 AND NEWER. 2010 WAS LEFT OUT YET HAS THE SAME ISSUE AS MINE DOES NOW. HAD THIS BEEN MY CHILDREN DRIVING THEY WOULD NOT HAVE HAS THE ARM STRENGTH TO TURN THE WHEEL. THIS ISSUE IS POSSIBLY DEADLY AND SHOULD BE ADDRESSED QUICKLY. I NOW HAVE A CAR THAT I CAN NOT DRIVE BECAUSE IT IS UNSAFE. AS OF RIGHT NOW I WOULD LIKE TO SEE FORD INCLUDE 2010 AND OLDER THAT HAVE THE SAME ISSUES AS THE 2011 MODELS OR NEW MODELS HAVE. WHAT IF IT WAS ONE OF YOUR CHILDREN DRIVING THIS VEHICLE? WOULD YOU WANT IT RECALLED FOR THEIR SAFETY? *TR
Mileage: 71,000
I WAS DRIVING MY 2010 FORD FUSION IN A PARKING LOT AND WHEN MAKING A RIGHT TURN THE "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" LIGHTS STARTED FLASHING. MY BOYFRIEND AND I WEREN'T SURE WHAT THAT MEANT SO WE CONTINUED TO DRIVE HOME A FEW MINUTES DOWN THE ROAD. ONCE REACHING OUR DRIVEWAY THE CAR SEEMED A LITTLE HARDER TO TURN, BUT IT STILL WASN'T THAT BAD. WE DECIDED IN THE MORNING TO TAKE IT TO THE DEALERSHIP. WE STARTED THE CAR AND WE COULD NOT MOVE THE STEERING WHEEL AT ALL. I DO SEE THAT THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSIONS, BUT FORD HAS NOT MADE THIS A RECALL AND THERE IS A LAWSUIT REGARDING THIS. THANKFULLY WE NOR ANYONE AROUND US WAS HURT, BUT NOW WE ARE LOOKING AT PAYING AROUND $1500 FOR REPAIRS. IT WOULD BE NICE IF FORD COULD HAVE THIS ISSUE FIXED. *TR
Mileage: 56,000
TAKATA RECALL. WE HAVE TAKEN THE VEHICLE 4 TIMES TOWED TO THE SAME FORD DEALERSHIP. LORENZO FORD IN HOMESTEAD, FLORIDA. STEERING WHEEL LOCKED COULD NOT TURN OR STEER. WHILE DRIVING THE VEHICLE WITH MY FAMILY IN THE CAR AND TURNING ON A BUSY INTERSECTION ON 157 AVENUE AND NORTH KENDALL DRIVE WE ALMOST GOT INTO A VERY SERIOUS ACCIDENT HEAD ON. ON ANOTHER OCCASION WHILE TURNING ON SW 137 AVENUE AND 152 STREET AGAIN THE STEERING WHEEL LOCKED UP. ALSO WE PAID $1800.00 TO THE DEALERSHIP FOR REPAIRS FOR THIS PROBLEM AND THE VEHICLE IS SITTING IN OUR DRIVEWAY WITH THE SAME ISSUE A LOCKED STEERING WHEEL. IT SHOWS THAT THE AIRBAG IS OPEN AND IT IS NOT. WE ARE VERY UPSET AND DISSATISFIED WITH THE SERVICE THAT WAS PERFORMED AT THE DEALERSHIP. WE NEED HELP.THERE COULD HAVE BEEN A SERIOUS ACCIDENT AND PERHAPS LOSS OF LIFE. WE USUALLY DON'T COMPLAIN BUT THIS IS NOT ACCEPTABLE. WE HAVE NOT YET RECEIVED NOTICE THAT THE PART IS IN TO FIX THIS PROBLEM. IT'S BEEN SINCE JULY 2016 THAT WE RECEIVED THE LETTER FOR THE RECALL AND NOTHING HAS HAPPENED SO FAR. THE PART THAT WAS REPLACED WAS THE GEAR ASSEMBLY -STEERING $1186.74 PLUS LABOR. SINCE 5/2016 -10/2016 ITS BEEN IN THE DEALERSHIP 4 TIMES. STILL NOT DRIVABLE. *TR
Mileage: 33,745
POWER STEERING FAILURE WHILE DRIVING. VEHICLE REPORTS ERROR CODE, AND ALL POWER STEERING IS LOST WITHOUT WARNING. DEALER'S SERVICE DEPARTMENT SAYS IT IS A MANUFACTURING DEFECT BUT IS NOT COVERED UNDER CURRENT RECALL. *TR
Mileage: 150,000
POWER STEERING ASSIST FAULT. NHTSA ALREADY HAS AN OPEN INVESTIGATION, I'M JUST ANOTHER PERSON EXPERIENCING THIS PROBLEM WITH MY 2010 FORD FUSION, WHICH HAS NOT BEEN ISSUED A RECALL BY FORD. EXTREME DIFFICULT TURNING THE CAR, ESPECIALLY AT LOW SPEEDS.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ADVANCE TRAC AND POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 209,000.
Mileage: 209,000
POWER STEERING NOT WORKING. TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE RIGHT FRONT KNEE AND ELECTRIC POWER STEERING RACK AND RESET FAULT CODES FOR STEERING ANGLE AND ABS. POWER STEERING WORKED FOR APPROXIMATELY 40 MILES. DROVE TO SUPERMARKET. CAME OUT OF MARKET TO FIND POWER STEERING NOT WORKING (STATIONARY). TOOK DIRECTLY TO FORD DEALER. FORD DEALER UPDATED SOFTWARE, PERFORMED STEERING ANGLE RESET, AND CLEARED ALL CODES AFTER REPROGRAMMING. POWER STEERING WORKED FOR APPROXIMATELY 50 MILES. LEAVING WORK I FOUND THE POWER STEERING NOT WORKING AGAIN (STATIONARY). *TR
Mileage: 105,000
ELECTRIC POWER STEERING WENT OUT WHILE DRIVING ON STATE HIGHWAYS, MAKING IT ALMOST IMPOSSIBLE TO DRIVE, STEER TO A SAFE PLACE JUST TO PREVENT A HEAD ON COLLISION.WITHOUT ANY WARNING DRIVING AND OUT OF NOWHERE ELECTRIC POWER STEERING GOES OUT WHILE IN A CURVE I CAN GUARANTEE YOU THE AVERAGE DRIVER WILL END UP IN A CRASH, POSSIBLY DEAD. I WAS ONLY LUCKY NO ONE WAS COMING TOWARDS ME. COST WAS AROUND 1,200$ AT FORD DEALERSHIP. I'M NOT SURE THE DATE OF THE INCIDENT, IT WAS OVER A YEAR AGO.
Mileage: 70,000
I AM JUST WONDERING WHAT THE STATUS IS OF THE STEERING LOCKUP WITH THE 2010 FORD FUSIONS. MY SON HAS THIS CAR AND THE STEERING IS COMPLETELY LOCKED UP. LUCKILY HE WAS NOT DRIVING IT. IT WAS JUST AFTER STARTING IT THIS MORNING. HE CALLED FORD AND THEY TOLD HIM THAT HIS VIN WAS NOT UNDER THE RECALL. I AM HAVING TROUBLE UNDERSTANDING WHY NOT WHEN IT FALLS IN THE BAD YEAR RANGE AND CLEARLY HAS THE SAME ISSUE. I FEEL THAT FORD SHOULD COVER THIS ONE. *TR
Mileage: 130,000
I WAS DRIVING AND THE POWER STEERING WENT OUT. THE SERVICE POWER STEERING CAME ON AND SERVICE ADVANCETRAC CAME ON. *TR
Mileage: 92,000
POWER STEERING STOPPED WORKING ON MY 2010 FORD FUSION. POWER STEERING FAILED WHEN CAR WAS STARTED WHILE SITTING IN DRIVEWAY. TOOK TO SHOP AND TOLD A $1500 STEERING GEAR REPLACEMENT IS REQUIRED. 2011-13 YR MODELS WERE RECALLED FOR SAME PROBLEM. FORD WILL NOT AND HAS NOT YET INCLUDED 2010'S IN THE RECALL. 1000'S OF ONLINE COMPLAINTS
Mileage: 142,000
POWER STEERING WENT OUT ON MY WAY HOME ON DECEMBER 20 2016. TOOK IT TO THE DEALER ON JANUARY 4 2017 AND WAS TOLD THE STEERING RACK HAD TO BE REPLACED. SEEN WHERE FORD HAD A PROBLEM WITH THE STEERING FAILING ON THIS MODEL. THERE WERE SOME RECALLS ON SOME BUT NOT ON MINE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,600.
Mileage: 127,600
WHILE DRIVING IN TOWN ALL THE SUDDEN MY SERVICE ADVANCETRAC AND POWER STEERING WARNING LIGHTS COME ON. THE POWER STEERING WAS STILL WORKING I WAS ON THE WAY OUT OF TOWN SO I STOPPED SHUT MY CAR DOWN AND RESTARTED AND GOT THE ERROR SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW WARNING LIGHTS AND LOST POWER STEERING. LUCKY AT THIS TIME I WAS DRIVING AND NOT EITHER OF MY TEENAGE SONS. NOT SURE WHY THESE GO OUT UNEXPECTEDLY WITH NO WARNING BUT SEEING THAT THERE ARE LITERALLY THOUSANDS OF COMPLAINTS WITH THIS HAPPENING YET THE RECALL STARTS IN 2011 TO FIX THIS? *TR
Mileage: 162,000
I WAS DRIVING AND ALL OF THE SUDDEN THE POWER STEERING WENT OUT. *TR
Mileage: 68,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT, A MECHANIC, STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, THE WARNING LIGHTS FLASHED TO SERVICE THE EPS, AND THE STABILITY TRACTION CONTROL AND VARIOUS WARNING INDICATORS FLASHED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART IT, BUT THE FAILURE CONTINUED. THE VEHICLE WAS DIAGNOSED BY A DEALER WHO INDICATED THAT THE RACK AND PINION NEEDED TO REPLACED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A LEAK FROM THE AIR CONDITIONER DRAIN ON TOP OF THE STEERING GEAR. IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE DEALER'S MECHANICAL DIAGNOSIS WAS A SUFFICIENT SOLUTION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Mileage: 89,000
WHILE DRIVING AT POSTED SPEED, POWER STEERING ASSISTANCE UNEXPECTED FAILED. DRIVER ERROR NOTICE "SERVICE POWER STEERING NOW" DISPLAYED IMMEDIATELY, FOLLOWED SOON BY "SERVICE ADVANCETRAC." JUST BARELY KEPT THE VEHICLE ON THE ROAD, AVOIDING A RATHER LARGE DITCH. LOCAL MECHANIC DIAG REVEALED THE FOLLOWING RELEVANT DIAG CODES: * C1277 (INVALID OR MISSING DATA FOR STEERING WHEEL ANGLE SENSOR) * C1963 (STABILITY CONTROL INHIBIT WARNING). *TR
TOTAL LOSS OF STEERING WHILE PULLING OUT OF DRIVEWAY. WARNINGS ON DASH FOR SERVICE STEERING NOW AND SERVICE ADVANCETRAC.
Mileage: 110,000
POWER STEERING SUDDENLY WENT OUT TURNING IN PARKING LOT.GOT IT TO THE SHOP HE FINALLY GOT TO WORK ON IT AND EVERYTHING WORKED FINE CAN'T FIX WHAT'S NOT BROKE. PICKED IT UP AND BEFORE MY WIFE GOT HOME SUDDENLY WENT OUT AGAIN COMING DOWN A CITY STREET, NO WARNING VERY DANGEROUS 2011-12 WAS RECALLED FOR SAME REASON NEED TO INCLUDE 2010.
Mileage: 125,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE SERVICE ADVANCED TRAC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Mileage: 139,000
ON DECEMBER 9, 2016 AT APPROXIMATELY 1930, I WAS BACKING MY 2010 FORD FUSION OUT OF MY DRIVEWAY WHEN A WARNING LIGHT CAME ON IMMEDIATELY FOLLOWED BY "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING". AT THIS TIME POWER STEERING WAS STILL FUNCTIONING PROPERLY. BY THE TIME I MADE IT TO THE END OF MY BLOCK - APPROXIMATELY 500 FEET, THE INSTRUMENT PANEL DISPALYED "SERVICE POWER STEERING NOW". IT WAS AT THIS POINT, THAT THE POWER STEERING STOPPED WORKING ENTIRELY. I NARROWLY MISSED A VEHICLE ENTERING THE INTERSECTION AND ENDED UP PARTLY IN MY NEIGHBOR'S YARD. I DROVE THE CAR BACK TO MY HOUSE. I THEN DROVE THE CAR TO ZECK FORD IN LEAVENWORTH, KANSAS FOR SERVICING THE NEXT DAY. THE CAR IS STILL AT THE SERVICE CENTER.
Mileage: 125,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Mileage: 180,000
WHILE DRIVING THE VEHICLE STRAIGHT DOWN A CITY STREET AT APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY WENT OUT AND WERE TWO WARNING MESSAGES "SERVICE POWERING NOW" AND "SERVICE ADVANCETRAC". WITH DIFFICULTY, THE CAR WAS PULLED INTO A PARKING AREA A COUPLE HUNDRED FEET DOWN THE ROAD. THE FORD MECHANIC THAT DIAGNOSED THE ISSUE ADVISED US THE ELECTRONIC STEERING GEAR HAD GONE OUT AND IT WOULD BE ABOUT $1850 TO REPLACE IT. WE WERE LUCKY THIS HAPPENED AT RELATIVELY LOW SPEED WHILE DRIVING STRAIGHT. IF IT HAD HAPPENED NEAR OTHER VEHICLES WHILE TURNING IT MAY HAVE CAUSED AN ACCIDENT. *TR
Mileage: 101,000
DRIVING HOME FROM WORK DOWN A SIDE STREET, WITHOUT WARNING SERVICE POWER STEERING NOW MESSAGE CAME ON AND ALSO ADVANCE TRAC WARNING CAME ON AND THE STEERING WHEEL WAS STIFF AND VERY VERY DIFFICULT TO MOVE. TOOK ME 20 MINS TO PARK MY CAR WITH ALL MY STRENGTH. *TR
Mileage: 40,000
I STARTED MY CAR AND RECEIVED AN ALERT TONE, FOLLOWED BY A WARNING MESSAGE ON MY DASHBOARD. IT STATED POWER STEERING ASSIST FAULT. I WAS FORTUNATELY, NOT DRIVING AT THE TIME, BUT WAS STATIONARY, ABOUT TO LEAVE MY GARAGE. I HAVE NOT DRIVEN THE VEHICLE SINCE, AND EACH TIME I TURN ON THE KEY, THE WARNING REMAINS. *TR
Mileage: 96,492
MY STEERING SUDDENLY WENT OUT WHILE DRIVING. THE STEERING WAS BORDERLINE INOPERABLE AFTER IT WENT OUT. THERE ARE RECALLS ON MOST YEARS EXCEPT FOR 2010. IT IS $2000 FOR A REPAIR. *TR
Mileage: 100,000
POWER STEERING QUIT WORKING WHILE TUNING ON TO OUR STREET. THEN SERVICE POWER STEERING NOW CAME ON ALONG WITH ADVANCETRAC. CAR WAS MOVING ABOUT 25 MPH WHEN IT WENT OUT. *TR
POWER STEERING FAILS LEAVING VEHICLE ALMOST IMPOSSIBLE TO TURN. HAPPENED WHEN VEHICLE WAS STATIONARY. TOOK TO CHAPMAN FORD IN MARYSVILLE OHIO FOR DIAGNOSTICS. WAS TOLD THE ELECTRONIC STEERING ASSIST CONTROL FAILED. DEALER PROVIDED ESTIMATE FOR $1,975.00 FOR REPLACEMENT. FORCED TO TRADE IN VEHICLE AND ENCUMBERED A LOSS OF $1,975.00. *TR
Mileage: 145,000
WHILE DRIVING 30MPH ON A RESIDENTIAL ROAD MY VEHICLE MADE AN ALERTING NOISE ACCOMPANIED BY A DASHBOARD NOTIFICATION OF POWER STEERING FAILURE AND ADVANCTRAC FAILURE, BOTH OF WHICH ADVISED ME TO SEEK SERVICE IMMEDIATELY. IT WAS NOT UNTIL A MOMENT LATER THAT I MADE IT TO THE FIRST STOPLIGHT UPON RECEIVING THE NOTIFICATION, WHILE TRAVELING AT A MORE REDUCED SPEED THAT I NOTICED MY STEERING WAS NOT OPERATING AS USUAL. I NEARLY COLLIDED WITH ANOTHER VEHICLE AS WE ATTEMPTED TO SIMULTANEOUSLY MAKE LEFT TURNS WHEN I NOTICED THAT I NEEDED TO EXERT EXCESSIVE FORCE TO ROTATE MY STEERING WHEEL. WHAT KIND OF NOTIFICATION SYSTEM WOULD ALLOW THE OPERATOR A MOMENTS NOTICE BEFORE A CHANGE IN VEHICLE PERFORMANCE OF THIS LEVEL? DEFINITELY NOT ONE THAT REGARDS THE SAFETY OR VALUE OF HUMAN LIFE. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED AND WAS INFORMED THAT IT WOULD COST $2000 FOR THE NECESSARY REPAIRS - WHICH I AM UNABLE TO MAKE. MY VEHICLE HAS JUST OVER 80,000 MILES AND I STILL OWE $5,744. I HAVE ALREADY PROVIDED MY INFORMATION TO HTTPS://WWW.FORDLAWSUITS.COM/ FOR THE POWER STEERING LAWSUIT IN PLAY.
Mileage: 81,000
I HAD A LOW TIRE NOT FLAT I WAS DRIVING DOWN MY ALLEYWAY SLOWLY AND HIT A SMALL POT HOLE ON MY WAY TO GO GET IT FILLED WITH AIR AT THE NEAREST GAS STATION WHEN ALL OF THE SUDDEN I LOST ALL POWER STEERING AND THE ALARM CAME ON SAYING POWER STEERING FAILURE OR SOMETHING TO THAT MATTER I AM A BIG FELLA I WAS ABLE TO MAN HANDLE THE CAR TO THE NEAREST GAS STATION WITH NO POWER STEERING WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT. I THEN FILLED THE TIRE MANHANDLED THE CAR TO HER DAY CARE THEN UP THE STREET TO THE CLOSEST AUTO SHOP. WHERE I DROPPED IT OFF. AND WAS LATE TO WORK HAVING MY BROTHER COME PICK ME UP I WAS STRESSED OUT OF MY MIND BECAUSE I READ HOW EXPENSIVE IT WAS TO REPLACE LUCKILY THE MECHANIC HAD A EMPLOYEE WHO HAD DEALT WITH IT BEFORE AND WAS ABLE TO POP THE STEERING COLUMN OUT OF THE JAMMED SEQUENCE IT WAS IN AND HE SAID HE HAD SEEN IT OVER AND OVER AGAIN. WHICH COST ME ABOUT 200 BUCKS ALOT BETTER THAN 2000. HOWEVER AFTER THAT MY CAR WAS NOT THE SAME COME TO FIND OUT MY WHEEL BEARING HAD FAILED ABOUT 6MONTHS LATER AND SOME ARM WAS BENT COSTING ME 800 DOLLARS I BELIEVE THIS WAS DUE TO THAT ISSUE I HAD PRIOR I AM PISSED ABOUT THIS FINDING OUT HOW MANY OF THESE CARS ARE DOING THIS. I BELIEVE THAT FORD SHOULD PAY TO REPLACE THEIR FAULTY UNSAFE STEERING AXEL AND COLUMNS. *TR
Mileage: 115,000
I WAS WITH MY KIDS IN THE CAR DRIVING TO A RECREATIONAL LEAGUE BASKETBALL GAME AND MY TIRE LIGHT INDICATOR CAME ON . I STOPPED AT THE GAS STATION TO PUT AIR IN THE FRONT RIGHT DRIVER SIDE TIRE BECAUSE THAT THE ONE THAT LOOKED LIKE IT NEEDED AIR. AFTER I COMPLETED THAT TASK THE ADVANCETRAC INDICATOR CAME ON AND THEN WENT OFF. I DROVE ON THE HIGHWAY TO THE EVENT AND NOTICED THAT AT TIMES THE TURNING WAS GETTING DIFFICULT. I GOT TO THE GYM AND TURNED INTO THE LOT WITHOUT INCIDENT. I PLAYED MY GAME CAME OUT AND BEGAN TO GO HOME WHEN BEFORE I COULD BACK OUT THE "SERVICE POWER STEERING " MESSAGE CAME ACROSS THE DASH. THE CAR THEN BECAME ALMOST IMPOSSIBLE TO DRIVE. I DIDN'T WANT TO TAKE ANY CHANCES WITH MY KIDS IN THE CAR , SO I CALLED MY WIFE TO COME GET US AND LEFT THE CAR. THE NEXT DAY I WENT FOR THE VEHICLE BUT IT TOOK 1.5 HRS TO GET HOME WHICH NORMALLY WOULD BE 25 MINUTES .I HAVEN'T DRIVE THE CAR SINCE THEN AND AM HIGHLY UPSET THAT IT SEEM AS THOUGH THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND HAS CAUSED INJURY AND DEATH . WHY WAS THERE NOT A RECALL FOR THE POWER STEERING IF ITS A KNOWN ISSUE? *TR
Mileage: 120,000
MY POWER STEERING WENT OUT AGAIN IN LESS THEN 2 MONTHS AFTER REPLACING IT THE FIRST TIME. IT COST ME 2800.00 DOLLARS OUT OF POCKET PLUS I HAVE TO TOW IT OVER 60 MILES TO THE NEAREST DEEALERSHIP AND IT FAILED AGAIN. MY 1ST COMPLAINT # IS 10907956. THIS IS A HUGE SAFETY FACTOR FOR ME AND MY FAMILY ALSO OTHERS ON THE ROAD. IT CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE CAUSING RISK FOR ACCIDENTS.
Mileage: 60,000
POWER STEERING ASSIST FAULT LIGHT CAME ON AND I HAVE NO POWER STEERING. STARTED LOOKING FOR ANSWERS AND MANY MANY OTHERS HAVING THE SAME ISSUE. YET NO RECALLS YET! *TR
Mileage: 154,000
FAILURE OF THE ELECTRONIC POWER STEERING CONTROL MODULE. WITH TWO REPORTED INVESTIGATIONS, ONE REMAINING OPEN BY NHTSA, ONE CLASS ACTION LAWSUIT , WHY IS THERE NOT A RECALL ON THE SUSPECTED FAULTY MODULE? I ALSO OWN A 2013 FORD TAURUS WHICH WAS HAS A RECENT RECALL ON THE SAME PART. THERE MUST BE SOME FAULTY DESIGN OR PROCESS THAT IS CAUSING THESE PARTS TO PREMATURELY FAIL. IT IS UNACCEPTABLE FOR A CONSUMER TO BE FACED WITH A $2,000 REPAIR ON AN ELECTRONIC COMPONENT OF A VEHCILE AFTER ONLY 6 YEARS OF NORMAL OPERATION. MOVING PARTS, BRAKES, ETC ARE SUBJECT TO WEAR BASED ON AGE AND USAGE. ELECTRONICS, WHILE THEY CAN WEAR BY USAGE, A SIX YEAR LIFESPAN ON A CRITICAL ELEMENT OF THE VEHICLES CONTROL AND OPERATION IS SIMPLY UNACCEPTABLE. PLEASE INSTITUTE A RECALL ON SUSPECT OR PROVEN DEFECTIVE ELEMENTS IN THE POWER STEERING SYSTEM OF THESE VEHICLES. THERE ARE MANY SMOKING GUNS.
Mileage: 117,000
POWER STEERING FAULT LIGHT ILLUMINATED WHILE IN PARK, LED TO COMPLETE POWER STEERING FAILURE AND REPLACEMENT REQUIRED, RACK AND OPINIONS PLUS RODS LEFT AND RIGHT
Mileage: 99,000
WHILE I WAS BACKING OUT OF MY DRIVEWAY, THE POWER STEERING SUDDENLY FAILED. I TURNED OFF THE IGNITION, RESTARTED THE CAR, AND THE POWER STEERING WORKED AGAIN. ALTHOUGH I HAD NO FURTHER TROUBLES WITH IT, LATER THAT WEEK I BROUGHT THE CAR TO A FORD DEALERSHIP FOR A DIAGNOSTIC. THEY CONFIRMED THAT THE RACK-AND-PINION STEERING NEEDED TO BE REPLACED, OR THE POWER STEERING COULD FAIL AGAIN AT ANY TIME WITHOUT NOTICE. IT WAS AN APPROXIMATELY $2,000 REPAIR JOB. THE CAR HAD FEWER THAN 42,000 MILES ON IT AT THE TIME OF THE INCIDENT.
Mileage: 41,500
LOSS POWER STEERING WHILE DRIVING WE HAVE EXPERIENCED A PROBLEM OF LOOSING POWER STEERING WHEN DRIVING DOWN THE ROAD. THIS HAS HAPPENED MANY TIMES AT START UP AND THEN ITS HAPPENED 4 TIME IN THE PAST 8 MONTHS. WE HAVE TAKEN THE CAR INTO THE SERVICE STATION FOR THIS AND THEY CAN'T FIND ANYTHING WRONG. WE FIND THAT IF YOU SHUT THE CAR OFF AND RESTART SEEMS TO FIX THE PROBLEM FOR NOW , BUT ITS STILL HARD TO TURN WHEN MOVING SLOW . THIS SEEMS TO BE AN ISSUE WITH THIS YEAR FUSION. FORD IS TELLING ME THERE ARE NO ISSUES BUT THAT'S NOT WHAT I'M SEEING.THE IS TELLING ME THE FIX COULD BE AROUND $2000.00 .
Mileage: 110,000
POWER STEERING ASSIST FAULT STARTED EVERY NOW AND THEN WHEN TRYING TO REVERSE FROM A PARKING SPOT. CAR COULD BE TURNED OFF AND RESTARTED TO RESET. AFTER IT DID THIS ABOUT 10 TIMES, POWER STEERING ASSIST WOULD NOT RESET ITSELF. HAD TO DRIVE THE CAR WITH NO POWER STEERING TO THE SHOP FOR REPAIR. REPAIR COSTS WERE $1900.
Mileage: 95,000
STEERING TRAC WARNING LIGHT CAME ON ONCE I PUT MY VEHICLE IN DRIVE (AFTER BACKING OUT OF MY GARAGE) ON THE WAY TO WORK. CALLED THE DEALERSHIP FOR AN APPOINTMENT TO HAVE VEHICLE CHECKED OUT. ON THE WAY TO DEALERSHIP WARNING LIGHT WENT OFF THEN CAME BACK ON. DEALERSHIP INFORMED ME THAT REPAIRS WOULD BE APPROXIMATELY $2,000.00 TO REPLACE POWER STEERING. THIS VEHICLE HAS APPROXIMATELY 50,000 MILES. THE STEERING IS AN ABSOLUTE MUST ON A VEHICLE - I AM AMAZED THAT THE FORD MOTOR COMPANY HAS NOT ISSUED SOME FORM OF RECALL OR ASSISTANCE IN REPLACING. THIS WILL BE THE LAST FORD PRODUCT THAT WILL BE PURCHASED BY THIS FAMILY.
Mileage: 50,000
POWER STEERING FAILED SUDDENLY WHILE THE VEHICLE WAS IN MOTION AND TURNING ON A CITY STREET. IT ALMOST LED TO AN ACCIDENT.
Mileage: 50,000
WHILE DRIVING, THE STEERING ASSIST OVER STEERED CAUSING ME TO GO INTO AN ONCOMING LANE. AT THAT TIME SERVICE POWER STEERING SOON CAME ON AND SERVICE ADVANCETRAC CAME ON. AFTER I GOT THE VEHICLE SAFELY HOME I RESTARTED IT AND IT SAID SERVICE POWER STEERING NOW AS WELL AS SERVICE ADVANCETRAC.
Mileage: 106,000
STARTED THE CAR IN THE MORNING TO TAKE KIDS TO SCHOOL, AND AS SOON AS WE LEFT THE DRIVEWAY AND DROVE ABOUT 50 YARDS DOWN OUR NEIGHBORHOOD STREET AT ABOUT 15 MPH, THE SERVICE POWER STEERING AND THE SERVICE ADVANCTRAC LIGHT AND WARNINGS APPEARED IN THE INFORMATION AREA ON THE DASHBOARD. THE STEERING BECAME HARD TO TURN BUT WAS ABLE TO DRIVE THE VEHICLE ABOUT 5 MILES TO THE SCHOOL WITH SOME MUSCLING OF THE STEERING WHEEL REQUIRED. ONCE AT THE SCHOOL, I TURNED THE VEHICLE OFF, THEN RETURNED TO THE VEHICLE ABOUT 20 MINUTES LATER. I STARTED MY VEHICLE AND IMMEDIATELY THE SERVICE POWER STEERING NOW WARNING APPEARED AS WELL AS THE SERVICE ADVANCTRAC WARNING AND LIGHT. THIS TIME I WAS BARELY ABLE TO TURN THE STEERING WHEEL AND GET BACK HOME. IF I WAS DRIVING AROUND 40 MPH, IT WAS SLIGHTLY EASIER TO STEER. BUT WHEN TURNING AT SLOW SPEEDS, I HAD TO USE ALL MY STRENGTH TO TURN THE WHEEL. I ATTEMPTED TO RESET THE WARNINGS BY DISCONNECTING THE BATTERY AND WAITING 10 MIN BEFORE REATTACHING THE BATTERY. IT DID NOT FIX THE ISSUE. HAVEN'T DRIVEN IT SINCE.
WHEN I TURNED ON MY VEHICLE AND WENT TO MOVE, I HAD NO POWER STEERING. I HAD A MESSAGE "POWER STEERING ASSIST FAIL". I TURNED THE CAR OFF AND BACK ON AND THE ERROR WENT AWAY. I AM CALLING THE FORD DEALER NOW FOR MORE INFORMATION/
Mileage: 80,000
" TAKATARECALL" POWER STEERING ASSIST FAULT SHOWED ON THE DASH WHEN I TURNED ENGINE ALONG. STEERING VEY HARD AND UNABLE TO RIDE THE CAR. THE VEHICLE WAS PARKING IN A SHOPOING MALL. RECALLS ON 2011 , 2012 AND 2014 PRESENTING SAME MECHANICAL PROBLEM STILL WAITING FOR 2010 RECALL.
WHILE DRIVING SERVICE STEERING NOW CAME ON AND NO POWER STEERING STARTED. LUCKILY A STRONG MAN WAS DRIVING AND WAS ABLE TO GET VEHICLE HOME, IF WIFE WAS DRIVING COULD HAVE BEEN A HUGE SAFETY ISSUE. TOOK TO DEALERSHIP AND STEERING RACK HAD TO BE REPLACED.
Mileage: 55,986
TAKATA RECALL IN A PERIOD OF 30 DAYS I LOST POWER STEERING CONTROL TWICE WHILE OPERATING THE VEHICLE. ON BOTH OCCASSIONS I PULLED OVER AND TURNED THE CAR OFF AND ON AND THE POWER STEERING CONTINUE WORKING. DUE TO THE HARZARD AND SAFETY ISSUES OF THIS FAULTY POWER STEERING PUMP, I TOOK THE VEHICLE TO MY FORD LOCAL DEALERSHIP. THEY SAID THAT THEY WOULD FIX IT AND NEEDED TO REPLACE THE ENTIRE POWER STEERING ASSEMBLY, COST WAS OVER $1,600.00 DOLLARS. THE SAME DAY I FOUND OUT THAT THERE IS A RECALL FOR THE SAME MODEL BUT 1 YEAR NEWER. I CONTACTED FORD AND THEY REFUSED TO REPLACE IT BECAUSE MY MANUFACTURE DATE DID NOT CORRESPOND TO THE CURRENT OPEN RECALL # 15S18. THE CAR IS RUNNING FINE RIGHT NOW BUT AS YOU CAN UNDERSTAND THIS IS A FAULTY POWER STEERING ISSUES AND I DONT FEEL SAFE DRIVING THIS CAR LIKE THIS.
VEHICLE POWER STEERING ASSIST FAILURE. RESTARTED THE VEHICLE AFTER DROPPING MY WIFE OFF. STEERING FAILED AS I WAS BACKING UP (VEHICLE IN MOTION WHEN FAILURE OCCURRED). DISPLAY INDICATED VEHICLE POWER STEERING ASSIST FAILURE (OR WORDS TO THAT EFFECT) SIMULTANEOUSLY WITH LOSS OF ASSIST. NOTE THAT LOSS OF ASSIST DOESN'T DEFAULT TO MANUAL STEERING EFFORTS. ONE CAN MANUALLY STEER BUT ONLY WITH HERCULEAN EFFORT. MY WIFE WOULD NOT HAVE BEEN ABLE TO STEER. VERY LUCKY THIS DIDN'T HAPPEN WHILE ON THE ROAD AT SPEED (WHICH IS 90% OF THIS VEHICLES DRIVING).
Mileage: 166,000
I TURNED ON MY CAR WHILE IT WAS STATIONARY AND THE POWER STEERING IN MY CAR DID NOT WORK AND I RECEIVED AN ERROR MESSAGE ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT". I ALSO RECEIVED A MESSAGE SAYING THE ACTIVETRAK WAS NOT WORKING AS WELL. I TOOK IT TO A FORD DEALER SHIP AND WAS TOLD MY STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED.
Mileage: 90,000
DAUGHTER WAS DRIVING 2010 FORD FUSION TO SCHOOL WHEN SHE UNEXECTEDLY LOST POWER STEERING. FORTUNATELY, SHE WAS ALBE TO SAFELY PARK THE CAR. WHEN I WENT TO GET THE CAR IT WAS DISPLAYING BOTH A "SERVICE ADVANCETRAC" AND A "SERVICE POWER STEERING NOW" WARNING.
Mileage: 96,359
MY 17 YEAR OLD SON DROVE CAR HOME RESIDENTIAL NEIGHBORHOOD, COMPLAINING IT WAS HARD TO TURN. I GOT IN CAR AND SERVICE ADVANCE TRAC CAME UP AS WELL AS POWER STEERING ASSIST FAULT. YOU CAN'T TURN THE STEERING WHEEL, WHILE DRIVING!! SO UNHAPPY AS I THOUGHT FORD FUSION HAD A GOOD REPUTATION. THIS IS TRULY VERY DANGEROUS, AND I FIND IT UPSETTING THAT 2010 YEAR HAS NOT BEEN RECALLED. GOING TO TAKE TO SERVICE NOT LOOKING FORWARD TO THE COST AS I'M SEEING ITS OVER A THOUSAND DOLLARS!! *TR
Mileage: 137,000
POWER STEERING WENT OUT WHILE DRIVING. CALLED DEALER AND THERE WAS NO RECALL. MECHANIC SAID NEEDED NEW RACK ON RACK AND PINION. COST $1500.00. *TR
Mileage: 93,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT A SLOW SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO EXERT EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT STATED TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED NORMALLY. THE DEALER STATED THAT THE STEERING GEAR INTERNAL MODULE FAILED, AND WAS A FIXED NON-REPAIRABLE COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
AFTER STARTING THE CAR, A POWER STEERING FAULT WOULD APPEAR ON THE DASH STARTING AROUND 60K MILES. THE POWER STEERING WILL NOT ENGAGE WITH THIS FAULT. IF THE CAR WAS TURNED OFF AND THEN TURN BACK ON, THE FAULT WOULD DISAPPEAR. THIS CONTINUED OFF AND ON UNTIL 110K MILES AND NOW NO MATTER HOW MANY STARTS AND STOPS, THE FAULT WILL NOT DISAPPEAR.
Mileage: 110,000
STEERING BECAME EXTREMELY DIFFICULT WHILE DRIVING ON THE FREEWAY TURNING THE STEERING WHEEL TO EXIT THE FREEWAY. *TR
Mileage: 100,591
MY WIFE WAS DRIVING HER 2010 FORD FUSION WHEN SHE HIT A POT HOLE WHICH CAUSED THE POWER STEERING ASSIST MODULE TO STOP WORKING. SHE IN TURN LOST ALL POWER STEERING AND ALMOST LOST CONTROL OF THE VEHICLE. *TR
Mileage: 125,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING DID NOT RESPOND AND THE "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,750.
Mileage: 126,750
TAKATA RECALL STARTED ENGINE LIGHT POPPED ON POWER STEERING FAILURE STEERING WHEEL WOULD NOT TURN,TURNED ENGINE OFF STARTED ENGINE AGAIN LIGHT WENT OFF AND STEERING WERE NORMAL.I KNOW A RECALL WERE ON 2011 AND UP WHAT ABOUT THE 2010 FORD FUSION?
Mileage: 42,006
POWER STEERING LOCKED UP AT VERY LOW SPEED WHEN MAKING TURN; DASH WENT DARK, POWER ASSIST FAILURE DISPLAYED. TURNED OFF IGNITION, THEN BACK ON AND POWER RESTORED. REPAIR SHOP, FOR THE SECOND TIME IN 3 YEARS, REPLACED POWER STEERING RACK AND PINION UNIT. 70K MILES ON THIS CAR. FORD RECALLED 2011 FOR THIS BUT NOT 2010 YET IS VERY DANGEROUS. FORD REFUSES TO ACKNOWLEDGE PROBLEM WITH 2010 FUSION STEERING.
Mileage: 70,000
UNABLE TO STEER CAR. CAR WAS STATIONARY. CAR WAS PARKED IN A PARKING LOT. WAS LEAVING THE SITE. I STARTED CAR AND WHEN I STARTED TO MOVE I REALIZED THE STEERING WAS NOT WORKING. I WAS UNABLE TO STEER CAR. IMMEDIATELY STOPPED AND CALLED AAA FOR A TOW TO THE LOCAL FORD DEALERSHIP. *TR
Mileage: 54,000
MY DAUGHTER WAS DRIVING HOME FROM WORK LAST NIGHT MADE A TURN AND THE POWER STEERING LOCKED UP, THE DASH WENT DARK AND IT DISPLAYED A POWER ASSIST FAILURE, SHE STOPPED THE CAR, TURNED THE IGNITION OFF THEN ON AND THE POWER STEERING WORKED SO SHE COULD GET HOME. ON THE WAY TO DROPPING THE CAR OFF AT THE REPAIR SHOP THE POWER STEERING FAILED AGAIN. THIS IS A VERY SERIOUS PROBLEM WITH THIS 2010 FORD FUSION THE POWER STEERING HAS FALLEN NOT ONCE BUT TWICE, WE REPLACED THE POWER STEERING RACK AND PINION 3 YEARS AGO AT 69,460 MILES. THE REPAIR SHOP JUST CALLED AND THE DIAGNOSTIC CODE IS THAT THE POWER STEERING RACK AND PINION HAS FAILED AGAIN AT 98,000 MILES. I CALLED FAIR OAKS FORD AND THEY SAID THEY HAVEN'T HAD ANY ISSUES LIKE I DESCRIBED BUT YOU CAN SEE ON THE WEBSITE THAT THERE ARE HUNDREDS OF ISSUES. WHY HASN'T THERE BEEN A RECALL FOR THIS PROBLEM. *TR
Mileage: 98,000
THE ELECTRIC POWER STEERING ON THE VEHICLE WENT COMPLETELY OUT WHILE DRIVING THE VEHICLE AFTER THE INDICATOR LIGHT WARNING TO SERVICE SOON CAME ON. THIS HAPPENED ON A MAJOR ROADWAY WHERE THE SPEED LIMIT IS POSTED AT 55 MILES PER HOUR WHILE THE VEHICLE WAS IN MOTION. DURING THE TURN IS WHEN IT BECAME MORE EVIDENT THAT IT HAD ALREADY GONE OUT, AS THE TURN IS NARROW AND IT ALMOST CAUSED AN ACCIDENT WITH THE CAR IN THE LANE CLOSE TO THE DIRECTION I WAS GOING IN. *TR
Mileage: 15
MY POWER STEERING GOES OUT EACH YEAR, DISPLAYING ON MY DASHBOARD TO "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING. I HAVE BEEN HAVING THIS ISSUE FOR 3 YEARS NOW. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE FIRST TIME THIS ISSUE OCCURRED, I PAID METRO FORD ( LOCATED ON 6455 S WESTERN WHICH IS WHERE I TAKE MY VEHICLE FOR SERVICE), FIVE HUNDRED DOLLARS TO REPAIR MY VEHICLE. THE SECOND TIME THIS HAPPENED, I BOUGHT THE CAR BACK, I WAS TOLD THIS TIME THE PROBLEM IS MUCH MORE SEVERE AND I WILL HAVE TO HAVE MY ENTIRE POWER STEERING UNIT REPLACED, WHICH COULD COST BETWEEN $2,000 - $3,000. I COULD NOT AFFORD IT. I DROVE AROUND AN ENTIRE YEAR WITH A DYSFUNCTIONAL STEERING WHEEL. I RECEIVED A LETTER IN THE MAIL STATING TO BRING MY VEHICLE IN FOR A INSPECTION, SO I DID. THE INSPECTION WAS COMPLETE AND I WAS TOLD, THEY ALSO HAD RESET THE CAR (WHICH SOLVED THE POWER STEERING ISSUE). THIS IS NOW THE THIRD TIME THIS IS HAPPENING, I CALLED IN AND MADE AN APPOINTMENT TO BRING MY VEHICLE IN FOR A RESETTING AND ALSO EXPLAINED THE SITUATION. THEY NEVER ATTEMPTED TO RESET THE CAR, THEY WERE DISMISSIVE OF MY SITUATION, AND JUST KEEP INSISTING I PAY $2K-$3K. PLEASE ACCUSE ANY TYPOS OR RUN ON SENTENCES. I AM FRUSTRATED AS I TYPE THIS. SORRY!!! I HAVE BEEN TOLD BY A REP. THERE, THEY DO NOT RESET VEHICLES THERE, BUT I HAVE DOCUMENTS STATING THAT THE VEHICLE WAS RESET. THE REPS CONTINUE TO DISH OUT PRICES REASSURING ME MY POWER STEERING UNIT NEEDS TO BE REPLACED, BUT WHEN I ASK DID ANYONE ATTEMPT TO RESET THE CAR, I WAS TOLD NO. *TR
Mileage: 130,000
THE POWER STEERING ASSIST FAULT INDICATOR WILL NOT RESET. LOSS OF POWER STEERING. HOW CAN FORD HAVE A RECALL FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010? THIS IS VERY DANGEROUS WHEN YOU LOSE POWER STEERING WHILE YOUR DRIVING. *TR
Mileage: 145,000
EVERY SINCE I HAVE OWNED THE CAR THE POWER STEERING ASSIST FAULT WILL GO OUT RANDOMLY. I HAD A FORD DEALERSHIP CHECK IT AND THEY COULDN'T FIND ANYTHING AFTER THEY HOOKED IT UP. THE OTHER PLACES EITHER. THIS TIME IT WENT OUT ON THE ROAD WHICH WAS DANGEROUS. I AM VERY FRUSTRATED THERE IS NO RECALL ON MY YEAR WHEN THIS IS OBVIOUSLY A FORD PROBLEM. LOOKING ONLINE THERE ARE TONS OF COMPLAINTS.
Mileage: 60,000
I HAVE BEEN EXPERIENCING ISSUES WITH MY POWER STEERING ASSIST IN MY VEHICLE. THE STEERING WHEEL AUTOMATICALLY LOCKS WHILE EITHER TRYING TO DRIVE (STATIONARY) AND WHILE DRIVING (IN MOTION) THE VEHICLE. THE FORD COMPANY HAS NOT RELEASED A RECALL FOR THIS ISSUE, HOWEVER THERE IS A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE WITH MOTORISTS OWNING THE SAME MAKE AND MODEL VEHICLE WHO ARE EXPERIENCING THE ELECTRIC POWER WHEEL ASSIST ISSUE. I HAVE FOUND OTHER SITES WHERE MOTORISTS HAVE EXPLAINED THE SAME ISSUE OF THE STEERING WHEEL LOCKING/NOT WORKING DURING THE TIME OF SOMEONE DRIVING, TURNING THE WHEEL, OR SIMPLY PREPARING TO DRIVE THE VEHICLE. I AM EXPRESSING MY DEEP CONCERN FOR NATIONAL SAFETY AS MANY AMERICANS HAVE PURCHASED THIS VEHICLE AND ARE DRIVING ON THE ROADS! I PRAY THIS RECALL CAN OCCUR BEFORE SOMEONE MAY EXPERIENCE A FATALITY LEADING TO DEATH. I HAVE UPLOADED A PICTURE OF MY VERY OWN VEHICLE EXPERIENCING THE POWER STEERING ASSIST FAULT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,500.
Mileage: 184,500
SERVICE POWER STEERING NOW WARNING LIGHT RESULTING IN NO POWER STEERING. YESTERDAY MORNING WHEN WE STARTED OUR CAR TO DRIVE ME TO WORK, THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNINGS FLASHED AND STAYED ON THE DASH. IT WAS DRIVING OK WHEN WE LEFT OUR HOUSE TO STOP FOR GAS. UPON TURNING RHE CAR BACK ON THE WARNING CHANGED TO SERVICE POWER STEERING NOW AND WE HAD NO POWER STEERING. MY HUSBAND WAS ABLE RO GET ME TO WORK AND BACK HOME WHICH WAS A MAJOR STRUGGLE AND NOW THE CAR IS SITTING IN FRONT OF OUR HOUSE. MILEAGE IS RIGHT AROUND 78000 OR SO AND JUST HAD SERVICE LAST WEEK OF AUGUST.
Mileage: 78,000
WHILE DRIVING DOWN THE INTERSTATE, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING FOLLOWED BY THE POWER STEERING/ADVANCE TRAC FAILURE LIGHT APPEARING ON THE DASH. I CAREFULLY PULLED OVER AND HAD MY CAR TOWED TO THE SERVICE DEPARTMENT. FORD DETERMINED I NEEDED TO REPLACE THE PSCM R&R STEERING GEAR AT A COST OF $1919.63
Mileage: 91,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
STEERING ASSIST FAULT. NO POWER STEERING. WAS ON AND OFF, NOW JUST NO POWER STEERING AT ALL.
Mileage: 90,150
POWER STEERING SYSTEM FAULT MESSAGE CAME ON WHEN STARTING THE CAR. RESTARTED THE VEHICLE BUT MESSAGE REMAINED. DROVE HOME 45 MILES WITHOUT POWER STEERING. NEXT TIME I STARTED THE VEHICLE POWER STEERING WAS FINE. STOPPED AT FORD DEALER AND THEY STATED THAT NOTHING COULD BE DONE IF MESSAGE WAS BEING DISPLAYED. MESSAGE AGAIN APPEARED APPROXIMATELY TWO WEEKS LATER BUT WENT OFF WHEN VEHICLE WAS RESTARTED. TOOK THE VEHICLE TO ANOTHER FORD DEALER AND DESCRIBED THE PROBLEM (OCTOBER 5, 2016). THEIR DIAGNOSTIC INDICATED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THIS APPEARS TO BE THE SAME PART THAT WAS RECALLED ON 2011-2013 FORD FUSIONS. THE PART HAS BEEN REPLACED AT A COST OF APPROXIMATELY $1,800.
Mileage: 129,500
MY DAUGHTER'S 2010 FORD FUSION POWER STEERING WENT OUT WHILE SHE WAS DRIVING IT. SHE DIDN'T CRASH THE CAR BUT IT MADE IT HARD TO TURN. HE LOW TIRE INDICATOR LIGHT CAME ON AND THEN ALL OF A SUDDEN THE POWER STEERING JUST WENT OUT. WE GOT THE TIRE PRESSURE BACK BUT NOW THE POWER STEERING WON'T WORK. WE HAD ONE MECHANIC LOOK AT THE CAR BUT HE SAYS IT'S THE STEERING RACK AND THOSE CARS ARE KNOWN FOR THIS ISSUE. I'VE RESEARCHED THIS AND SEE THERE HAS BEEN LOTS OF COMPLAINTS WITH THE SAME ISSUE AND THINK FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS HURT BAD OR KILLED. I ALSO OWN A 2012 FORD FUSION AND THE FUEL PUMP WENT OUT IN IT AND I HAVE SEEN THAT THIS IS A ISSUE WITH THIS YEAR. THE COST OF THAT REPAIR WAS $555 AND THE STEERING RACK CAN RANGE FROM $1200 TO $1600 AND IF FORD DOESN'T DO ANYTHING ABOUT EITHER ISSUE THEN I WILL NOT BUY ANOTHER FORD VEHICLE AGAIN.
Mileage: 156,612
DRIVING HOME FROM WORK MY STEERING ASST FAULT LIGHT CAME ON AT THE STOP LIGHT AND THE CAR BECAME DIFFICULT TO DRIVE FOUGHT THE CAR HOME. DAYS LATER GOT TO THE DEALERSHIP TO TELL ME THE POWER STEERING GEAR NEED TO REPLACED TO THE TUNE OF 1800. TO NO FAULT OF MY OWN. THE RECALL ONLY INCLUDED 2011-2013 WHEN MY CAR IS DOING THE EXACT SAME THING NOTED IN THE OTHER RECALLS
Mileage: 195,180
POWER STEERING FAILED AND POWER STEERING ASSIST FAULT DISPLAYED ON DASH. RESTARTED CAR AND POWER STEERING WORKED OK. I TOOK THE CAR TO THE DEALER ON 07/28/09 TO HAVE IT CHECKED OUT AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY TOLD ME THAT THERE WAS A RECALL FOR THIS PROBLEM ON LATER MODELS BUT NOT ON THE 2010. THE SAME THING HAPPENED YESTERDAY 10.07/16. I AM CONCERNED THAT THIS COULD HAPPEN AT HIGH SPEED AND CAUSE A MAJOR ACCIDENT.
Mileage: 69,000
ON MAY14TH THE CHECK STEERING WARNING MESSAGE CAME ON. THE FOLLOWING DAY THE POWER ASSIST ON THE STEERING WAS NOT WORKING. I WAS ABLE TO DRIVE THE CAR SLOWLY TO THE DEALER. THEY HAD TO REPLACE THE STEERING GEAR. THERE WAS 112, 000 MILES ON THE CAR WHEN THE FAILURE OCCURRED.
Mileage: 112,000
POWER STEERING FAILED. I HAD TO HAVE THE UNIT REPLACED. VEHICLE WAS DRIVEN AND PARKED. IT SET FOR ABOUT A WEEK BEFORE IT WAS DRIVEN. THE POWER STEERING WAS NOT WORKING WHEN I DROVE IT THE NEXT TIME.
Mileage: 114,000
POWER STEERING QUIT WORKING GOT MESSAGE THAT SAID POWER STEERING ASSIST FAULT ,IM 225 AND COULD NOT TURN WHEEL AT ALL. SHUT OFF CAR LET SIT FOR A SHORT TIME STARTED BACK UP EVERY THING WORKED AS IT SHOULD, IVE HAD THIS HAPPEN 3 TIMES HOPE IT DONT HAPPEN WHEN GOING AT HIGH SPEED
Mileage: 119,656
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Mileage: 123,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING FAILED, THE WARNING INDICATORS ILLUMINATED, AND A POWER STEERING ASSIST MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A COMPONENT RELATED TO THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,000.
Mileage: 87,000
WE BOUGHT THIS CAR 6-7 MONTHS AGO FOR OUR DAUGHTER IN COLLEGE. ABOUT ONE MONTH AGO, AS SHE WAS LEAVING HOME, HER CAR WOULD NOT STEER AND SHE RECEIVED A WARNING LIGHT THAT SAID " POWER STEERING ASSIST FAULT". SHE PUT THE CAR IN PARK AND TURNED IT OFF AND BACK ON AGAIN AND THE WARNING WAS GONE AND THE CAR OPERATED PROPERLY. THIS PAST SATURDAY WHILE OUT OF TOWN, SHE AGAIN STARTED THE CAR AND RECEIVED THE " POWER STEERING ASSIST FAULT" WARNING ONLY THIS TIME, NO MATTER WHAT SHE TRIED IT WOULD NOT CLEAR. SHE EVEN CALLED A MECHANIC WHO TRIED DISCONNECTING THE BATTERY, BUT NOTHING WORKED. SHE DROVE THE CAR HOME 2 HOURS AWAY WITH NO POWER STEERING! WE HAVE FOUND OUT AFTER PURCHASING THIS CAR THAT IT IS A PROBLEM FOR MANY 2010-2012 FUSION OWNERS. THE 2011-2012 WERE RECALLED, BUT NOT THE 2010 FOR THE EXACT SAME PROBLEM. I WILL BE PAYING OUR LOCAL FORD DEALER 1368.00 FRIDAY FOR THIS REPAIR. MONEY I SURELY DON'T HAVE LYING AROUND. WE RESEARCHED THIS CAR BEFORE WE BOUGHT IT AND FOUND ONLY POSITIVE REVIEWS...UNTIL THIS HAPPENED AND WE RESEARCHED THIS "POWER STEERING ASSIST FAULT" CODE AND THEN OUR COMPUTER BLEW UP WITH ONE COMPLAINT AFTER ANOTHER. CLEARLY THE 2010 NEEDS TO BE ADDED TO THIS RECALL.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH DOWN AN INCLINE, THE SERVICE POWER STEERING MESSAGE ILLUMINATED. THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO LOCK IN THE NEUTRAL POSITION. AS A RESULT, THE STEERING WHEEL WOULD NOT TURN IN EITHER DIRECTION. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE STEERING WHEEL COULD BE TURNED IN EITHER DIRECTION, BUT THE POWER ASSIST WOULD NOT OPERATE AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Mileage: 104,000
WHEN BACK UP FROM PARKING SPOT AND GARAGE, THE STEERING WHEEL WAS LOCKED. "POWER STEERING ASSIST FAULT" MESSAGE SHOWED ON THE DASH. HAPPENED SEVERAL TIMES DURING THE WEEK, SENT THE CAR TO DEALER TO CHECK. BUT, THE DEALER COULDN'T FIND ANYTHING WRONG. THE DEALER'S ACTION WAS RESET THE SOFTWARE CODE. IT HAPPENED AGAIN DURING THE WEEKEND. THE CAR WAS SENT BACK TO THE DEALER. THE WHOLE STEERING GEAR WAS REPLACED AND COST $1670.
THE POWER STEERING FAILED, FORTUNATELY WHILE THE VEHICLE WAS STILL IN THE DRIVEWAY. THE VEHICLE IS USED FOR DAILY COMMUTING AT HIGHWAY SPEEDS, SO IT WAS VERY LUCKY THAT IT FAILED WHEN THE POTENTIAL DAMAGE WAS MINIMIZED. I HAD TO REPLACE THE STEERING GEAR ASSEMBLY AT A COST OF $1872.69, INVOICE ENCLOSED.
Mileage: 79,815
THE POWER STEERING HAD A SMALL ODD SIDE TO SIDE WOBBLE IN IT THAT FELT SIMILAR TO AN OUT OF BALANCE TIRE. THEN WHILE DRIVING ON A CITY STREET THE POWER STEERING QUIT WORKING WHILE I WAS DRIVING. THE STEERING BECAME INCREDIBLY HEAVY AND DIFFICULT TO CONTROL. THE ADVANCE TRACK WARNING FLASHED ON THE CONSOLE. THE DEALERSHIP TOLD ME THE ENTIRE POWER STEERING RACK HAD TO BE REPLACED. THE DEALERSHIP RESET THE FAULT AND THE POWER STEERING RETURNED, BUT THE WOBBLE WAS WORSE AND THE POWER STEERING FAILED AGAIN WHILE DRIVING ON THE HIGHWAY WITH NO WARNING. THE FOLLOWING MODEL YEAR HAS THE SAME PART AND IS PART OF A RECALL FOR THE DESCRIBED PROBLEM.
Mileage: 34,000
WAS DRIVING AND POWER STEERING JUST QUIT AND IT WAS VERY SCARY AS I WAS JUST TURNING INTO A PARKING LOT AND IT JUST STOPPED WORKING ALL TOGETHER. LUCKILY I WAS ABLE TO KEEP FROM HAVING A SERIOUS ACCIDENT OR KILL SOMEONE. THIS IS A SERIOUS PROBLEM AND COULD GET PEOPLE KILLED AND REALLY NEEDS TO BE FIXED AND ELIMINATED IN ALL CARS. I DID SEE WHERE FORD HAD A RECALL ON SOME OF THE FUSIONS BUT NOT MINE BECAUSE IT WAS MANUFACTURED IN A DIFFERENT MONTH. IMAGINE THAT! HAD TO TAKE IT TO THE FORD DEALERSHIP AND PAY NEARLY $2000 TO GET IT FIXED. I AM SURE GLAD THAT IT WAS ME DRIVING IT WHEN THIS OCCURRED INSTEAD OF ONE OF MY CHILDREN THAT COULD HAVE BEEN KILLED OR INJURED.
Mileage: 140,565
STEERING SYSTEM SUDDENLY FAILED WHILE DRIVING DOWN THE INTERSTATE. SYSTEM FLASHED A WARNING AND "DING" SOUND AND I LOST ALMOST ALL STEERING. IT TOOK A LOT OF STRENGTH TO EXIT AND PULL INTO A PARKING LOT. THIS COULD HAVE ENDED MUCH WORSE. I TURNED THE CAR OFF AND BACK ON AND I HAD POWER STEERING AGAIN. THIS HAS HAPPENED TWICE IN THE LAST MONTH.
Mileage: 100,000
DRIVING CAR THEN LOST POWER STEERING, ABLE TO PULL TO THE SIDE OF THE ROAD. POWER STEERING ASSIST FAULT LIGHT COMES ON, ALSO ADVANCETRAC SERVICE LIGHT AND ABS LIGHT. THIS WAS A VERY DANGEROUS CONDITION. CAR HAS APPROXIMATELY 70K MILES. TOOK CAR TO THE MECHANIC HE SAID IT NEEDS A NEW RACK. THIS IS A VERY EXPENSIVE REPAIR AND REALLY NOT ACCEPTABLE IN A CAR THIS AGE AND CONDITION. MY MECHANIC CANNOT DETERMINE THE ABS PROBLEM TILL THE RACK IS REPLACED. IT SEEMS A MAJOR DESIGN FLAW THAT THESE COMPONENTS ARE ALL CONTROLLED ELECTRICALLY. SEEMS THERE WAS A RECALL ON THE 2011 AND 2012 MODELS. 2010 NEEDS A RECALL ALSO. THIS IS A VERY DANGEROUS CONDITION THAT HAPPENS WITH NO WARNING. ABOUT 6 MONTHS AGO HAD TO HAVE THE MOTOR MOUNTS REPLACED(CONTROLLED BY HYDRAULICS). PASSENGER SIDE AIR BAG NOT FUNCTIONING, THE LIST GOES ON. DON'T HAVE AN INVOICE YET AS CAR IS TILL IN THE SHOP. I WILL BE REACHING OUT TO FORD, BUT I DON'T EXPECT A RESOLUTION.
Mileage: 70,000
TL* THE CONTACT OWNED A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH AND TURNING LEFT, THE STEERING WHEEL SEIZED AND THE "STEERING WHEEL DEFAULT" WARNING MESSAGE ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
THE ELECTRONIC STEERING ASSIST ... STEERING ON MY FORD FUSION IS STARTING TO FAIL I SAW THE WAS A RECALL FROM SAME ISSUE ON 2011 AND UP I CONTACTED FORD MOTOR COMPANY AND EXPLAINED THE PROBLEM THEY SAID THEY WAS NO RECALL FOR MY YEAR MODEL .. WHEN IM EXPERIENCING THE SAME PROBLEM .. THE STEERING WHEEL HAS LOCKED ON ME 2 TIMES WHILE I WAS AT WORK AT WALMART ON 9/25/ 2016. AT 44665 VALLEY CENTRAL WAY, LANCASTER, CA 93536 .. BUT FORD REFUSED TO FIX THE PROBLEM . THEIR ONLY ADVICE WAS TO TAKE CAR AND PAY THE REPAIR OUT OF MY OWN POCKET
Mileage: 98,201
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE DEALER DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
STEERING SENSOR FAULT/ SERVICE ADVANCE TRAC.... 95,000 MILES. COMPLETE LOSS OF POWER STEERING AT A SPEED OF 2-25 MPH.... 2011-2012 MODELS RECALLED, HOWEVER 2010 NOT COVERED AND HAS THE SAME TRW GEN 1 EPAS MODULE!?!
Mileage: 95,000
POWER STEERING FAILED TRYING TO GET OF PARKING SPACE, SHUT DOWN ENGINE WAITED 5 MINUTES AND RESTARTED ENGINE...POWER STEERING WAS BACK, TOOK CAR TO FORD DEALER AND THEY ARE GOING TO REPLACE STEERING CONTROL ASSEMBLY AT $1900.00 COSTLY FIX..
Mileage: 76,000
MY DAUGHTER'S 2010 FORD FUSION POWER STEERING WENT OUT WHILE DRIVING AFTER AND WAS BECAUSE SHE HAD A LOW TIRE. THE ADVANCE TRAC SYSTEM LIGHT IS ON BUT NO POWER STEERING. WE'VE HAD IT LOOKED ATBUT NOBODY CAN GIVE ME A SOLUTION AND IT'S A $100 JUST TO HAVE THE DEALER RUN A DIOGNOSTIC ON IT. I'VE BEEN DOING SOME RESEARCH AND THIS APPEARS TO BE A COMMON PROBLEM WITH THESE FUSIONS AND MOST ARE REPLACING THE WHOLE STEERING RACK AVERAGING AROUND $1500 TO REPLACE. I THINK FORD NEEDS TO DO A RECALL BECAUSE OF THE DANGER OF THE POWER STEERING GOING OUT WHILE DRIVING.
Mileage: 161,517
2 WARNING SERVICE ERRORS WILL SHOW UP AND POWER STEERING BECOMES DISABLED AS DRIVING ON RESIDENTIAL STREET. POWER STEERING BECAME COMPLETELY DISABLED BY THE TIME THE TOW TRUCK CAME TO PICK IT UP. MECHANIC STATED IT WAS THE SAME CODES AS THE RECALL FOR 2011 FORD FUSIONS. HAD TO TAKE IT TO THE FORD DEALER TO HAVE IT CORRECTLY FIXED. STATED IT WAS THE STEERING RACK ASSEMBLY. LOOKED UP ISSUE AND MANY OTHERS WITH FUSION HAS THE SAME EXACT ISSUE BUT NO RECALL ON 2010 MODELS. SAME ISSUE AND FIX FOR THE FORD FUSIONS WITH RECALLS (2011 AND ABOVE) EXTREMELY DANGEROUS AS POWER STEERING WENT OUT AND COULD HAVE CAUSED A LIFE THREATENING CRASH. LUCKILY MY FIANCE (FUTURE HUSBAND) WAS DRIVING THE CAR AS I WOULD HAVE NOT BEEN STRONG ENOUGH TO SAFELY PULL OVER BY TURNING THE WHEEL.
Mileage: 116,250
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING ASSIST ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,784.
Mileage: 69,784
I WAS DRIVING AND I LOST STEERING I HAD HAD NO CONTROL OF MY VEHICLE I ALMOST CRASHED INTO ANOTHER VEHICLE ON A SEMI BUSY STREET, THEN THE SERVICE POWER STEEING NOW LIGHT CAME ON. I HAD NO STEERING I CAME TO A STOP PUT THE CAR IN PARK AND RESTARTED IT. THE SERVICE POWER STEERING NOW LIGHT CAME BACK ON. I COULD NOT GET THE STEERING BACK I COULD NOT TURN THE WHEEL. MY HUSBAND HAD TO COME GET THE CAR BECAUSE IT WAS TO HARD FOR ME TO STEER. I HAD TO HAVE MY CAR TOWED MORE THAN 60 MILES BECAUSE WE DONT HAVE A DEALERSHIP WHERE WE LIVE. THE SERVICE TECH CALLED ME TO LET ME KNOW IT WAS A FAILURE ON THE POWER STEERING AND THE COST WAS AROUND 2500.00 TO REPLACE IT.
Mileage: 55,000
POWER STEERING. THIS IS 7TH TIME I TAKING MY CAR TO THE DEALERSHIP IN THE PAST 2 YEARS, AND 3 TIMES THIS JUST PAST MONTH. IVE BEEN TOLD I NEW STEERING WHEEL HAS BEEN PUT ON AND THE SAME ISSUE KEEPS COMING BACK. I HAVE NEVER HAD ANY OTHER PROBLEMS WITH MY CAR BESIDES THE [XXX] POWER STEERING FAILING. WHAT IS FORD GOING TO DO ABOUT THIS.!!!!!!? OR ARE THEY WAITING FOR SOMEONE TO DIE BEFORE THEY DO SOMETHING ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I BOUGHT A 2010 FORD FUSION FROM PLANET SUZUKI DEALERSHIP IN 2014. I DIDN'T HAVE ANY REAL PROBLEMS FOR 2 YEARS. I AM LEASING THIS VEHICLE FOR $22000. HOWEVER, IN SEPT 2, 2015 THE POWER STEERING RACK WENT. I BROUGHT IT TO THE DEALERSHIP TO BE FIXED AND THEY TOLD ME THERE WAS NO WARRANTY ON IT. MY FINANCE COMPANY FINANCED THE PAYMENTS OF $870 IN MY WEEKLY PAYMENTS. THE DEALERSHIP INFORMED ME, IT WOULD BE A NEW POWER STEERING RACK PUT ON. BUT, 3 WEEKS LATER THE POWER STEERING WENT AGAIN. THIS TIME THE DEALERSHIP FIXED IT, BECAUSE THERE WAS A WARRANT ON THE PART. THEN 6 MONTHS LATER IT WENT AGAIN IN JUNE23, 2016. BUT THIS TIME THEY WOULDN'T FIX IT ,CAUSE THEY TOLD ME THE WARRANTY WAS EXPIRED, CAUSE I WENT OVER 22000 MILES. THEY SAY THEY DON'T NO WHAT KEEP CAUSING IT TO GO OUT! I FEEL LIKE IF IT WENT OUT 3 TIMES IN 9 MONTHS, IT SHOULD GET FIXED AND NOT BY ME AGAIN. THEN I FOUND OUT THERE IS RECALL ON THE POWER STEERING RACK. HOWEVER, I DON'T KNOW IF THAT PERTAINS TO MY 2010 FORD FUSION. THE DEALERSHIP DID NOT DISCLOSE TO ME THERE WAS ANY RECALLS ON MY VEHICLE. I CAN'T AFFORDD TO PAY $2500-$3000 FOR THE POWER STEERING FOR A BRAND NEW ONE TO BE PUT ON, AS WELL AS MAKE MY WEEKLY PAYMENTS ON THIS VEHICLE. THE FIRST TIME THE POWER STEERING WENT OUT ON MY I WAS ON THE HIGHWAY, WITH MY DAUGHTER AND GRANDDAUGHTER, AND WE ALMOST ENDED UP HAVING AN ACCIDENT.
Mileage: 93,000
MY VEHICLE WAS STATIONARY, SETTING IN A PARKING LOT. WHEN I WENT TO BACK OUT OF A PARKING SPOT, I GOT AN INDICATION ON MY DASH "POWER STEERING FAULT" AND THE STEERING WHEEL WAS UNMOVABLE.
Mileage: 127,038
I WAS DRIVING DOWN A MOUNTAIN PASS AND A WARNING LIGHT CAME ON STATING "POWER STEERING SENSOR FAULT" AND AT THE SAME TIME MY POWER STEERING WENT OUT. I DID NOT KNOW WHAT TO DO SO I MANHANDLED IT UNTIL I GOT TO MY OFFICE BUT HAD A DIFFICULT TIME MAKING A LEFT TURN AND COULD NOT MANHANDLE IT INTO A PARKING SPACE; I HAD TO FIND ONE I COULD DRIVE STRAIGHT INTO. WHEN I CAME OUT A COUPLE HOURS LATER, THE POWER STEERING WORKED. I TOOK MY CAR DIRECTLY TO MY MECHANIC AND HE LOOKED IT UP ONLINE AND FOUND MANY WERE HAVING THE EXACT SAME ISSUE AND YET THERE HAS NOT BEEN ANY RECALLS (PLEASE SEE: HTTP://WWW.ABOUTLAWSUITS.COM/FORD-FUSION-STEERING-PROBLEMS-NHTSA-EVALUATION-72172/). I TOOK MY CAR TO RIVERSIDE FORD IN SUMNER, WA TO GET THIS FIXED AND THEY ARE TELLING ME THAT THERE HAS NOT BEEN COMPLAINTS REGARDING THIS ISSUE. ALL YOU HAVE TO DO IS GO ONLINE AND YOU WILL SEE MANY STATING THE SAME ISSUE. THIS IS A SAFETY ISSUE AND I AM WORRIED ABOUT OTHERS OUT THERE WHO HAVE A SUDDEN LOSS OF STEERING. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT. A RECALL NEEDS TO TAKE PLACE. I CALLED CORPORATE RECEIVED A CASE NUMBER OF CAS-10508774.
Mileage: 88,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND "POWER STEERING FAILURE ASSIST" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT RESTARTED THE VEHICLE TO CORRECT THE FAILURE. AFTER RESTARTING THE VEHICLE, "SERVICE VEHICLE" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
Mileage: 59,000
THE POWER STEERING COLUMN WENT OUT WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY. WHEN I STARTED THE CAR AND PUT THE CAR INTO REVERSE I IMMEDIATELY HAD AN ALERT ON THE DASH THAT STATED "POWER STEERING ASSIST FAILED" THEN FLASHED TO "SERVICE AUTOTRAC". THOSE WARNINGS KEPT FLASHING AND I HAD NO POWER STEERING WHILE ATTEMPTING TO DRIVE MY CAR 4 MILES TO THE DEALERSHIP FOR A DIAGNOSTIC TEST. I WAS INFORMED THE POWER STEERING WAS NON-REPAIRABLE AND MUST BE REPLACED. THE REPAIR COST ME APPROXIMATELY $2000 AND DESPITE BEING A SINGLE MOTHER I DID NOT HAVE MY CAR FOR THREE DAYS.
Mileage: 131,055
THE POWER STEERING ON MY 2010 FORD FUSION WENT OUT WHILE MY HUSBAND WAS DRIVING. MY HUSBAND WAS ON HIS WAY HOME FROM WORK WHEN THE POWER STEERING COMPLETELY STOPPED WORKING CAUSING HIM TO ALMOST CRASH INTO A CAR WHEN HE WAS ATTEMPING TO TURN.
Mileage: 138,000
POWER STEERING GOES IN AND OUT POWER STEERING GEAR BAD DUE TO INTERNAL FRICTION IN MOTOR. SENSOR CODE COMES ON TO FIX ASAP TOOK TO DEALER WILL NOT HONOR RECALL BECAUSE NOT RIGHT YEAR. RECALL FOR 2011 NOT 2010 THIS PROBLEM NEEDS TO BE RECALLED FOR ALL YEARS HAVING PROBLEM AROUND THOSE DATES. VEHICLE WAS IN MOTION WHEN THIS PROBLEM STARTED WAS LUCKY I WAS NOT ON THE HIGH WAY I WAS ABLE TO PULL INTO A PARKING LOT AND HAD TO HAVE TOWED HOME.
Mileage: 145,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE DRIVING IN REVERSE. THE DRIVER WAS ABLE TO RESTART THE ENGINE AND REGAIN NORMAL STEERING FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Mileage: 114,000
STARTED THE CAR THIS MORNING AND A MESSAGE POPPED UP SAYING POWER STEERING ASSIST FAULT TRIED TO MOVE THE CAR BUT COULD NOT MOVE THE WHEELS. THE CAR CAN ONLY GO STRAIGHT. SO I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO FIX. GLAD I WAS NOT DRIVING THE CAR.
Mileage: 112,300
I WAS PULLING OUT OF THE BANK DRIVE THRU AND POWER STEERING QUIT WORKING AT ALL WHILE I WAS TURNING ONTO THE STREET.
Mileage: 103,000
THIS FIRST HAPPENED TO ME ON JUNE 1, 2016. MY 2010 FORD FUSION LOSES POWER ONCE IN A WHILE WHEN DRIVING. A WRENCH LIGHT APPEARS ON THE DASH BOARD AND THE CAR STARTS TO SLOW DOWN, ACCELERATOR DOES NOT WORK AND SOMETIMES THE CAR STARTS TO SHAKE. YOU WILL HAVE TO PULL OVER, TURN THE CAR OFF FOR A FEW MINUTES AND THEN TURN IT OFF IN ORDER TO DRIVE IT UNTIL THE LIGHT COMES BACK ON AGAIN. IT IS VERY DANGEROUS TO DRIVE IT IN THE HIGHWAY AND SPECIALLY WHEN SPEED LIMIT ITS 50 AND TRUCKS OR OTHER CARS ARE COMING AT A HIGH SPEED BEHIND YOU BECAUSE YOU DO NOT KNOW WHEN THIS IS GOING TO HAPPEN TO YOU AGAIN. I HAVE THIS PROBLEM FOR A FEW WEEKS. I TOOK MY CAR FOR A RECALL FOR SOMETHING ELSE ON JUNE 24, 2016 AND I MENTIONED TO THEM ABOUT THIS ISSUE AND THEY SAID EVERYTHING WAS FINE. BUT I'M SURE IT WILL NOT BE FINE IF I GET INTO A CAR ACCIDENT AFTER COMPLAINING ABOUT THIS ISSUE. THE DEALER WILL ASK IF THE LIGHT ITS ON IN ORDER FOR THEM TO CHECK IT. BUT I HAVE MENTION THAT THE LIGHT GOES ON AND AS SOON AS YOU LOSE POWER AND TURN THE CAR OFF AND ON IT DISAPPEARS.
Mileage: 3
WHILE DRIVING ON A STATE HIGHWAY IN SC (SPEED LIMIT WAS 55), THE LOW TIRE PRESSURE LIGHT CAME ON FOLLOWED BY "SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRACK. LET ME NOTE THE CAR WAS BEING DRIVEN BY MY 21 YEAR OLD DAUGHTER. THE POWER STEERING STOPPED WORKING. MY DAUGHTER HAD TO DRIVE/WRESTLE THE CAR WITHOUT POWER STEERING. AFTER GETTING THE TIRE PRESSURE ISSUED FIXED, I TOOK THE CAR TO A FORD DEALERSHIP TO HAVE THE WARNINGS DIAGNOSED. THE CAR PRODUCED CODE P07AE-09. ACCORDING TO A NHTSA INVESTIGATION REPORT (PE14030) THIS HAS BEEN A PROBLEM ON 2010 FUSIONS. THE FORD DEALER STATES THE CAR'S VIN DOES NOT PROVIDE FOR A REPAIR AS DIRECTED IN THE NHTSA INVESTIGATION REPORT AND WANTS $1,870 TO CORRECT THE PROBLEM. THEY ARE STATING IT NEEDS A NEW STEERING SYSTEM WHICH IS WHAT IS DESCRIBED IN THE NHTSA INVESTIGATION REPORT.
Mileage: 117,000
COMPLETE POWER STEERING FAILURE SAME AS DESCRIBED WITH 2011 AND LATER MODELS.
Mileage: 130,000
CAME OUT TO MY CAR TO GO OUT AND WHEN I TURNED IT ON THE DASHBOARD STARTED BEEPING AND AN ERROR MESSAGE CAME UP "SERVICE POWER STEERING NOW". THE POWER STEERING WENT OUT AND THE WHEEL IS STIFF NOW. LAST YEAR, I PAID 1800 TO REPLACE THE RACK AND PINION AND NOW THIS IS HAPPENING. I TOOK IT TO THE FORD DEALER AND THEY WANT 2000 TO FIX THIS PROBLEM.
Mileage: 115,151
I HAD JUST ARRIVED AT MY DESTINATION AND THE CAR HAD DISPLAYED A "SERVICE POWER STEERING NOW." I LEFT AND WENT IN THE STORE; WHEN I CAME BACK OUT AND TURNED ON THE CAR THE WHEEL WOULDN'T BUDGE. I HAD IT TOWED TO THE DEALERSHIP TODAY TO SEE WHAT IS WRONG WITH THE POWER STEERING.
Mileage: 117,000
I CONTINUOUSLY HAVE POWER STEERING FAILURE AND HAVE TO STEER MANUALLY. I STARTED THE CAR GOT A LOW TIRE PRESSURE NOTICE AND WENT TO GET AIR. ON THE WAY TO THE AIR PUMP, I GOT A SERVICE POWER STEERING MESSAGE. I PUT AIR IN THE TIRE. WHEN I GOT BACK INTO THE VEHICLE, THE STEERING WHEEL WOULDN'T TURN. I CHANGED THE TIRE AND STILL NO POWER STEERING. I'VE SEEN NUMEROUS COMPLAINTS ABOUT IT AND THE COST BEING AROUND $1500. FORD'S DEALERSHIP IS THE ONLY PLACE IN MY AREA THAT CAN FIX IT.
Mileage: 174,600
THE ORANGE WARNING LIGHT FOR STABILITY CONTROL SYSTEM CAME ON ONCE PERHAPS 6 WEEKS AGO, BUT IN A SHORT PERIOD OF TIME WENT OFF, WHILE I WAS ON THE FREEWAY. NOTHING ELSE UNTIL 10 DAYS AGO WHEN STEERING LOCKED AS I TURNED LEFT TO LEAVE A PARALLEL PARKING PLACE--ALONG WITH AN "ADVANCETRAC SERVICE NEEDED" MESSAGE ON DASH. FORD SERVICE DID ANALYSIS, FOUND "THE ELECTRONIC STEERING GEAR IS BAD AND ESTIMATE TO REPAIR $1900." PART #61358; CODES THEY RETRIEVED WERE U3000-49 AND U3000-72. CAR IS SERVICED REGULARLY AND VERY RECENTLY HAD ITS 60K SERVICING. I CAN'T AFFORD THE $1900 SO WANTED TO GET ESTIMATES FROM OTHER AUTOMOTIVE SERVICE PROVIDERS.TO SEE IF I COULD DUPLICATE WHAT HAD HAPPENED, I DID A TEST DRIVE AROUND MY BLOCK THIS MORNING AND PARALLEL PARKED AGAIN WHERE I WOULD NEED TO TURN LEFT AGAIN AFTER TURNING ENGINE OFF AND RESTARTING. A "POWER ASSIST FAULT" MESSAGE CAME ON AND AGAIN THERE WERE SEVERAL SECONDS WHEN THE STEERING WAS NOT UNDER MY CONTROL. THIS APPEARS TO BE A TOO-COMMON PROBLEM.
Mileage: 61,300
I JUST HAD TO PAY 1900. TO HAVE MY 2010 FORD FUSION POWER STEERING FAULT ASSIST REPAIRED, ALTHOUGH IT APPEARS THE 2011-2012 MODELS ARE INCLUDED IN THE RECALL. THE POWER STEERING GOES OUT, AND THE CAR IS THEN NOT ABLE TO BE DRIVEN. IF THIS HAPPENS WHEN YOU ARE DRIVING YOU LOSE COMPLETE CONTROL OF THE CAR. I HAVE OWNED AND DRIVEN FORDS FOR OVER 15 YEARS (TAURUS AND FUSION) THAT I BOUGHT BRAND NEW, AND I MAINTAIN MY GARAGE KEPT CARS. MY FUSION HAS 73,000 MILES SO THE POWER STEERING SHOULD NOT GO OUT ON MY CAR AT NO FAULT OF MY OWN. THIS POWER STEERING FAULT SHOULD BE COVERED UNDER A RECALL BEFORE MORE ACCIDENTS AND OCCURRENCES HAPPEN ENDANGERING PEOPLES SAFETY. I DRIVE WITH LITTLE CHILDREN IN MY CAR REGULARLY AND I AM THANKFUL I WAS ALONE WHEN MY STEERING WENT OUT. PLEASE CONSIDER INCLUDING THIS POWER STEERING FAULT ASSIST PROBLEM IN 2010 FORD FUSIONS TO BE A RECALL. IT IS DANGEROUS AND VERY COSTLY TO BE FIXED AS I HAVE LEARNED. THANKS FOR YOUR CONSIDERATION.
Mileage: 73,000
AFTER TURNING THE IGNITION ON POWER STEERING FAILED TO WORK. I TURNED IGNITION OFF AND ON AGAIN AND POWER STEERING WORKED. FAULTY POWER STEERING RACK.
Mileage: 61,000
POWER STEERING ASSIST FAILS. POWER STEERING ASSIST FAILURE FLASHES ON THE DISPLAY AND THE VEHICLE BECOMES NEARLY IMPOSSIBLE TO STEER. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALARM CHIMED, POWER STEERING ASSIST FAILURE FLASHED ON THE DASH DISPLAY, AND THE CAR WAS SUDDENLY WITHOUT STEERING. I WAS ABLE TO PULL BACK INTO THE DRIVEWAY WITHOUT AN ACCIDENT BUT IF THIS HAD HAPPENED ON THE HIGHWAY GOING TO WORK THIS WOULD HAVE BEEN A CATASTROPHE. AFTER CHECKING FOR LOOSE WIRES OR OTHER OBVIOUS DEFECT UNDER THE HOOD, I DECIDED TO RESTART THE CAR. WHEN IT STARTED THERE WAS NO PROBLEM. I DECIDED NOT TO DRIVE IT THAT DAY ( I ALSO OWN A 2007 F-150) AND TOOK OUR OTHER FORD VEHICLE. TODAY WHEN I WENT OUT TO CHECK IT AGAIN THE PROBLEM HAS RETURNED AND I CAN NO LONGER DRIVE IT.
Mileage: 100,575
THE ELECTRONIC POWER STEERING FAILS, REQUIRING THE VEHICLE TO BE SHUT OFF IN ORDER TO RESET IT. THE VEHICLE WAS STATIONARY.
Mileage: 69,000
POWER STEERING RECALL - RECEIVING "POWER STEERING ASSIST FAULT". WHEN IN PARK AND PUTTING VEHCILE INTO DRIVE, WE'RE GETTING THE FAULT MESSAGE. IT IS MY UNDERSTANDING THERE IS THE SAME RECALL FOR 2011 FORD FUSIONS. WE HAVE 2010 FORD FUSION. WE ARE NOW DOWN ONE VEHICLE AS WE WERE TOLD IT WILL BE $2,500 TO REPAIR.
Mileage: 120,000
TWICE NOW A POWER STEARING ASSIST FAULT HAS APPEARED ON THE DASH. WHEN THIS HAPPENS, THE VEHICLE BECOMES UN-STEERABLE. THIS IS VERY DANGEROUS, AND HAS MANY COMPLAINTS FILED ALREADY. THIS HAPPENS IN MOTION, UNDER NORMAL DRIVING CONDITIONS.
Mileage: 130,000
I HAVE A CUSTOMER WITH A 2010 FUSION THAT HAS A FAILED STEERING RACK,NOT INCLUDED IN RECALL SINCE IT IS NOT BETWEEN 2011 AND 2016.CUSTOMER NARROWLY MISSED RAMMING INTO MY SHOP BECAUSE WAS UNABLE TO STEER.WE CALLED DEALER AND FOMOCO AND WAS TOLD THEY COULD NOT DO ANYTHING EVEN THOUGH THIS IS A SERIOUS SAFETY ISSUE.THERE IS CURRENTLY A CLASS ACTION LAWSUIT INVOLVING THESE CARS AND PEOPLE HAVE BEEN HURT.THE REPAIR IS 1600 DOLLARS AT MY SHOP AND OVER 2000 DOLLARS AT THE DEALERSHIP. I THINK I'M GOING TO GO THE LOCAL NEWS MEDIA AND SEE IF THEY CAN HELP-DO YOU HAVE ANY RECOURSE? MY NAME IS [XXX] -OWNER OF L&S AUTOMOTIVE INC. MY PHONE NUMBER IS [XXX].THE CUSTOMERS NAME IS [XXX] AND HER PHONE IS [XXX].PLEASE SEE IF YOU CAN INVESTIGATE THIS CASE, THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 129,000
I WAS DRIVING ON INTERSTATE 77 SOUTH JUST BEFORE EDENS FORK EXIT , CHARLESTON WV 25312. THE ROAD WAS DOWNHILL AND CURVED TO THE LEFT. WITHOUT ANY SIGN OF TROUBLE THE STEERING WHEEL JERKED TO THE RIGHT I HAD TEMPORARILY LOST CONTROL OF VEHICLE WHICH MADE THE CAR SWERVE OFF ROAD AND HEADED TOWARD CONCRETE DRAINAGE DITCH AND OFF INTERSTATE INTO THE WOODS. I WAS LUCKY I GOT BOTH HANDS ON STEERING WHEEL AND HAVING LOST THE POWER STEERING WAS DRIVING MANUALLY SO TO SPEAK WAS ABLE TO GET CAR TURNED PARTIALLY SIDEWAYS AND SLID IN THE GRAVEL INTO THE CONCRETE DRAINAGE DITCH WHICH WAS WELL ENOUGH BEVELED TO ALLOW ME TO SLOWLY SLIDE INTO THE DITCH, WHERE MY CAR CAME TO A STOP. I WAS TRAVELING IN THE RIGHT CRUISING LANE SO NOTHING WAS TO MY RIGHT. HAD I BEEN IN THE PASSING LANE AND PASSING TRAFFIC I WOULD HAVE ENDED UP CAUSING AN ACCIDENT, NO DOUBT IN MY MIND. I HAVE FOUND OUT THAT THERE HAS BEEN A RECALL OF THE 2011-12 FORD FUSIONS BECAUSE OF THE FAILURE OF THE ELECTRIC MOTOR THAT WERE PLACED INTO THOSE FUSIONS TO POWER ASSIST THE STEERING. I HAVE SINCE LEARNED THAT SOME IF NOT ALL OF THE 2010 FORD FUSIONS HAVE THE SAME STEERING MECHANISM AS THE 2011 AND 2012 FORD FUSIONS. I DO KNOW THAT IF YOU ORDER THE COMPLETE RACK AND PINION UNIT FOR 2010 FORD FUSION IT IS THE SAME REPLACEMENT AS THE 2011 AND 2012 USES. SO I WOULD LIKE TO FILE MY OWN COMPLAINT ABOUT MY EXPERIENCE WITH THE POWER ASSIST STEERING MECHANISM ON MY 2010 FORD FUSION. I THINK THE 2010 FORD FUSION SHOULD INCLUDED ON THE RECALL. I COULD HAVE VERY EASILY BEEN INVOLVED IN A SERIOUS SINGLE OR MULTIPLE CAR ACCIDENT. I AM OLD ENOUGH TO HAVE DRIVEN VEHICLES THAT DIDN'T HAVE POWER STEERING AND THAT HELPED ME ALSO IN AVOIDING AN ACCIDENT. I WAS DRIVING MY DAUGHTERS 2010 FORD FUSION WHEN IT HAPPENED. I AM NOT SURE IF SHE COULD HAVE AVOIDED AN ACCIDENT IF SHE HAD BEEN DRIVING IT.
Mileage: 110,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,669. THE VIN WAS NOT PROVIDED.
Mileage: 72,669
WAS DRIVING CAR AND POWER STEERING JUST QUIT WORKING THIS IS VERY DANGEROUS!!!!. HAD TO HAVE CAR TOWED.
Mileage: 134,236
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE STEERING GEAR ASSEMBLY WAS REPLACED A SECOND TIME IN AUGUST OF 2014, BUT THE FAILURE RECURRED IN JULY OF 2016. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
POWER STEERING ASSIST FAULT APPEARED ON DASH AND THEN CAR LOST POWER STEERING.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TURNING THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
POWER STEERING ON THE CAR WENT OUT ALL OF A SUDDEN AND THE WHEEL COULD NOT BE TURNED AT ALL. A WARNING SAYING SERVICE ADVANCETRAC CAME ON. THIS ALMOST CAUSED AN ACCIDENT!
Mileage: 90,000
TWO YEARS LATER I WAS STOPPED AT A 3 WAY STOP MAKING A LEFT HAND TURN AT A MIDDLE SCHOOL FOOTBALL FIELD. AS I WAS MAKING MY TURN MY CAR WOULD NOT MAKE THE TURN. MY CAR WENT STRAIGHT AND LUCKILY THERE WAS NO ONE THERE. THE GROUND WAS LEVEL OR MY CAR WOULD HAVE BEEN DAMAGED. I HAD NO STEERING OR BRAKES AND I THOUGHT MY CAR HAD WENT DEAD. WHEN I TRIED TO RESTART THE CAR I REALIZED MY CAR WAS RUNNING AND BELLS WERE CHIMING ALONG WITH ADVANCE TRAC POWER STEERING FAILURE. I HAD NO WARNING WHATSOEVER. THIS WAS IN APRIL 2015. ALMOST $2000.00 DOLLARS TO REPAIR. GUESS WHAT HAPPENS 1 YEAR LATER WHILE I AM DRIVING DOWN THE ROAD. THERE ARE STATE PRISONERS SLOWING TRAFFIC WHEN MY POWER STEERING GOES OUT AGAIN WITH NO WARNING WHATSOEVER. WHEN I CALLED THE DEALERSHIP THAT DID THE REPAIR I WAS TOLD THERE WAS A WARRNATY ON PARTS BUT I WOULD HAVE TO PAY LABOR. AFTER CONTACTING FORD I WAS TOLD THAT PARTS AND LABOR WERE BOTH COVERED. I WILL TAKE IT TO ANOTHER DEALERSHIP TO GET THE REPAIR. WHEN I THINK ABOUT DRIVING CROSS COUNTRY WITH OUR 3 GRANDCHILDREN AND THINK ABOUT THIS HAPPENING ON THE CURVY MOUNTAIN ROADS IT TERRIFIES ME. I AM DISGUSTED WITH FORD. THEY SHOULD HAVE A RECALL ON THIS YEAR MODEL CAR JUST LIKE THEY DID THE OTHER YEARS. I AM TIRED OF HAVING THIS CAR IN THE SHOP WITH ALL THE MAJOR REPAIRS. I DO HAVE REPAIR RECORDS THEY ARE NOT WITH ME AT THE MOMENT.
Mileage: 170,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL COMPLETELY SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE EDGE. THE PASSENGER SIDE DOOR AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,873.
Mileage: 98,873
LUCKILY I WAS IN A PARKING LOT PREPARING TO LEAVE INSTEAD OF ON THE ROAD LIKE SOME OF THE PEOPLE I'VE READ ABOUT. I PUT THE CAR IN REVERSE AND COULDN'T TURN THE WHEEL WITHOUT GREAT EFFORT. I HAD TO STRAIN TO GET THE CAR HOME. WHY ISN'T THIS PART OF THE RECALL? IT'S ABSOLUTELY RIDICULOUS THAT FORD CAN SELL CARS THEY KNOW ARE DEFECTIVE. I CAN IN NO WAY AFFORD THE $1000+ IT'LL COST TO FIX A MISTAKE THEY ALREADY KNEW WAS THERE. FORD IS HORRIFIC. IS THERE ANY WONDER WHY PEOPLE BUY IMPORTS?
Mileage: 90,000
THE LOW TIRE PRESSURE LIGHT CAME ON AND THE MY SERVICE POWER STEERING LIGHT CAME ON WHEN I WAS DRIVING DOWN A ROAD WENT TO MAKE A TURN AND IT BECAME HARD TO TURN MY VEHICLE......TOOK IT TO THE FORD GARAGE AND THEY SAID IT GAVE THEM LIKE 4 OR 5 CODES
Mileage: 149,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND THE POWER STEERING ASSIST FAILED TO ENGAGE, WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE FAILURE WAS INTERMITTENT. THE STEERING WHEEL NORMALLY RETURNED TO NORMAL ON ITS OWN AFTER A FEW MINUTES. THERE WAS NO WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
SERVICE LIGHT WENT ON FOR THE STEERING WHEEL WHILE I WAS DRIVING ON THE ROAD LOST ALL STEERING POWER. LUCKILY I WAS IN THE MIDDLE OF DRIVING IN MY DRIVE WAY!
Mileage: 83,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DETERMINE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER A FIFTH TIME AND WAS DIAGNOSED THAT THE INTERNAL FAILURE OF THE EPAS RACK AND PINION ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,590. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JB
Mileage: 6,590
WHEN MAKING TURNS THE POWER STEERING GOES OUT AND "POWER STEER ASSIST FAULT" COMES UP IN THE MESSAGE CENTER. I CAN TURN THE CAR OFF AND BACK ON AGAIN AND IT USUALLY RESETS ITSELF BUT ALWAYS OCCURS AGAIN. THIS HAS HAPPENED OVER 20 TIMES AND IS VERY DANGEROUS AS POWER STEERING IS LOST.
Mileage: 95,000
POWER STEERING WENT OUT WHILE DRIVING DID NOT CAUSE ACCIDENT HOWEVER I WAS LUCKY I WAS ABLE TO GET CAR PULLED OVER AS IT BASICAALY HAD NO STEERNIG. MY GRANDFATHER WAS ABLE TO GET CAR HOME BUT I HAD TO BORROW HIS CAR TO GET TO WORK AS I AM A FEDERAL POSTAL WORKER. I HAVE REPAIR BILLS OF $1800.00+
Mileage: 33,000
THE POWER STEERING FAILED MANY TIMES RENDERING MY CAR UNDELIVERABLE. AFTER RESEARCHING, I FOUND THAT THERE IS A PENDING CLASS ACTION (PHILIPS V. FORD MOTOR CO.) INVOLVING THE SAME ISSUE AND THE 2010 - 2014 MODEL YEAR. THE CAR IS OUT OF WARRANTY; HOWEVER, IT WAS DISCOVERED THAT FORD KNEW OF THE DEFECT PRIOR TO THE 2010 MODEL YEAR GOING INTO PRODUCTION. THE REPAIRS HAVE COAT ME APPROX. $1,600 AND THE CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP FOR THE SAME ISSUE. I ASKED FORD TO REIMBURSE ME FOR THE REPAIRS. THEY DENIES MY CLAIM. PLEASE ASSIST ME IN OBTAINING REIMBURSEMENT FOR THIS KNOWN DEFECT.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE ELECTRIC POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO APPLY A SIGNIFICANT AMOUNT OF PRESSURE TO THE STEERING WHEEL IN ORDER TO PROPERLY STEER THE VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 124,000.
Mileage: 124,000
POWER STEERING FAULT APPEARED ON DASHBOARD WHILE DRIVING AND STEERING BECAME HARD TO CONTROL. TURNED IGNITION SWITCH OFF AND RESTARTED POWER STEERING WAS WORKING AGAIN. CARRIED CAR IN FOR SERVICE I WAS TOLD EVERYTHING WAS NORMAL. NOW IT'S HAPPENED 4 OR 5 TIMES . BEING THAT IT'S OUT OF WARRANTY NOW ITS OUT AGAIN .
Mileage: 75,000
THIS IS MY HUSBANDS CAR, THE POWER STEERING MESSAGE CAME ON THE DASHBOARD AND HE LOST CONTROL OF THE CAR WHILE HE WAS DRIVING ON A WINDING ROAD. HE WAS ABLE TO DRIVE IT BACK HOME, BUT HAS NOT HAD ANY POWER STEERING SINCE. WE TOOK OUR CAR TO THE FORD DEALERSHIP WHERE WE HAD PURCHASED IT FROM. THEY SAID THAT OUR CAR NEEDED A NEW EPAS RACK. WE WERE QUOTED AT $1,600 TO REPLACE. WE HAVE NOT BEEN ABLE TO USE THE VEHICLE SINCE THIS HAD HAPPENED.
I WAS TURNING LEFT AT A MAJOR INTERSECTION AND ALL OF SUDDEN I LOST POWER STEERING. ON MY MESSAGE SCREEN THE WORDS POPPED UP "SERVICE POWER STEERING NOW" THEN ANOTHER MESSAGE POPPED UP REGARDING TRACTION CONTROL. I ALMOST COLLIDED WITH ANOTHER VEHICLE. I WAS ABLE TO MUSCLE THE CAR TO THE RIGHT AND AVOID THE COLLISION. IF MY WIFE WAS DRIVING, SHE WOULD HAVE HIT THE OTHER VEHICLE. THIS IS VERY MUCH A SAFETY ISSUE. WHEN I HEARD THE REPAIR COSTS TO GET IT FIXED, I CANNOT AFFORD TO HAVE IT FIXED AND NOW I AM MAKING PAYMENTS ON A VEHICLE I CANNOT DRIVE DUE TO THIS SAFETY ISSUE.
Mileage: 40,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 149,000.
Mileage: 149,000
DAUGHTERS CAR HAD POWER STEERING FAILURE. CAME HOME FROM WORK, CHANGED AND WAS LEAVING, STARTED CAR AND CHECK POWER STEERING ASSIST FAULT CAME ON AND NO POWER STEERING. AFTER CHECKING WEB SITES, NHTSA AND SEEING 100S OF COMPLAINTS, CALLED FORD, NO HELP, PLEASE HAVE DEALER FIX AND PAY HIM IF ITS ADDED TO THE RECALL, WE WILL REIMBURSE YOU! NEED YOU TO HAVE DEALER FIX, SO ITS ADDED TO OUR WARRANTY DATA!.. NEWS FLASH, I CALLED YOU AS 100S OF OTHERS ADD IT TO YOUR DATA. 9K ON MY SUPER DUTY LAST MONTH, KNOW 1500-2000, NO MORE FORDS FOR ME BUY BUY FORD> HELLO CHEVY
Mileage: 121,000
THE POWER STEERING SUDDENLY WENT OUT WITHOUT WARNING WITH MESSAGE TO SERVICE POWER STEERING NOW ON DASHBOARD MAKING CAR IMPOSSIBLE TO STEER.I WAS DRIVING THROUGH A RESIDENTIAL STREET WHEN IT HAPPENED. THE CAR HAS THE ELECTRONIC POWER ASSISTED STEERING.
Mileage: 73,000
AS I PULLED OUT OF A GAS STATION (TURNING RIGHT), THE 'SERVICE ADVANCE TRAC AND POWER STEERING' WARNING CAME ON. I WAS ABLE TO MAKE IT HOME, WITH EXTREME DIFFICULTY. UNABLE TO TURN THE WHEEL, I DID ALMOST HIT ANOTHER VEHICLE AS IT WENT OUT WHILE DRIVING. THE NEXT MORNING, STEERING WAS COMPLETELY GONE, I COULDN'T EVEN MOVE IT AN INCH, AND HAD TO BE TOWED TO A MECHANIC. AFTER TWO DAYS OF DIAGNOSTICS AND TRYING TO FIGURE OUT WHAT WAS GOING ON, THE MECHANIC WAS NOT ABLE TO FIGURE OUT WHAT WAS WRONG AND SIMPLY RESET THE COMPUTER. HE SAID IT NOW IS A MATTER OF WAITING TO SEE IF THAT HAPPENS AGAIN, AND IF IT DOES, HE WOULD SUGGEST A NEW RACK AND PINION.
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS BECOMING EXTREMELY TIGHT AND THE POWER STEERING FAILED TO WORK. THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WOULD NOT TURN LEFT OR RIGHT. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT EACH TIME THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Mileage: 52,000
WHILE DRIVING THE VEHICLE ON A PAVED COUNTY ROAD, THE POWER STEERING STOPPED WORKING, MAKING IT EXTREMELY DIFFICULT TO STEER WHICH RESULTED IN THE FRONT WHEEL IMPACTING A CONCRETE CURB AND CAUSING THE TIRE TO BLOW OUT AND DAMAGE TO THE WHEEL.
Mileage: 46,125
POWER STEERING ASSIST FAULT. POWER STEERING STOPPED WORKING WHILE DRIVING IN PARKING LOT.
Mileage: 115,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE POWER STEERING WAS LOST AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING POWER CONTROL MODULE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000...UPDATED 05/02/16 *BF THE CONSUMER STATED THERE WAS NO WARNING. WHEN THE FAULT OCCURRED, THE VEHICLE WAS VERY DIFFICULT TO STEER ESPECIALLY AT LOW SPEEDS. THE COST OF THE REPAIR WAS AROUND $2,000. UPDATED 05/04/16
Mileage: 51,000
THIS VEHICLE HAS SEVERAL COMPLAINTS FOR THE POWER STEERING ASSIST FAILURE. I HAVE VIDEO OF WHEN MONE FAILED AND TOOK A LOT OF OTHER THINGS WITH IT LIKE THE AIR BAGS, BRAKES, ADVANCE TRACK SYSTEM AND MORE. I CALLED FORD ONLY TO BE TOLD THAT THEY HAVE NEVER HEARD OF SUCH FAILURE OCCURING! THIS IS BULL AND THEY NEED TO RECALL THOSE VEHICLES FOR REPLACEMENT BEFORE SOMEONE IS KILLED. JUST WONDERING IF THAT IS WHAT EVERYONE IS WAITING FOR BEFORE ANYONE FORCES THEM TO RECALL THESE VEHICLES. I HAVE VIDEO PROVING ALL THAT IT TAKES OUT WHEN IT FAILS. WHAT DO I DO FROM HERE FILE A LAW SUIT OF MY OWN? HAD I BEEN IN AN ACCIDENT WHEN THE POWER STEERINGWENT OUT I MOST LIKELY WOULD HAVE BEEN KILLED AS THE AIR BAGS WOULD NOT HAVE FUNCTIONED. I WOULD LIKE TO SEE MY CAR REPLACED OR AT THE VERY LEAST REPAIRED. WHEN THIS HAPPENED TO ME I WAS DRIVING DOWN A HIGHWAY AT 70 MPH AND THE POWER STEERING FAILED THEN THE BRAKES THEN THE AIR BAGS. MOST EVERYTHING WAS TAKEN OUT BY THE FAILURE OF THE POWER STEERING. MY HUSBAND WAS WITH ME AND CAN ATTEST TO WHAT HAPPENED AS HE WAS THE DRIVER.
WHILE DRIVING HOME FROM WORK, THE SERVICE ADVANCE TRAC AND POWER STEERING LIGHT CAME ON. I WAS ABLE TO MAKE IT HOME AND I TURNED OFF THE CAR, WAITED A LITTLE WHILE AND TURNED THE CAR BACK ON AND THIS TIME IT SAID "SERVICE POWER STEERING NOW" AND THE WHEEL WAS HARD TO TURN. IF 2010-2012 VEHICLES ARE AFFECTED, I DON'T GET WHY ONLY 2011-2012 ARE RECALLED. THANK GOD I WASN'T TOO FAR FROM HOME. I COULD'VE GOTTEN INTO AN ACCIDENT REGARDLESS.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAULT AND THE SERVICE ADVANCE TRAC WARNING MESSAGES DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 84,000. UPDATED 07/13/16*LJ
Mileage: 84,000
AFTER STARTING THE CAR AND BACKING OUT, THE POWER STEERING WENT OUT AND I WAS UNABLE TO GET OUT OF THE LINE OF TRAFFIC. I WAS ALMOST HIT FROM THE SIDE. FORD RECALLED THE NEXT 2 YEARS FOR HAVING THE SAME PROBLEM, WHY HAVENT THEY RECALLED 2010 MODELS?! THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT.
Mileage: 77,000
THE POWER STEERING WENT OUT MY IN CAR WHILE I WAS DRIVING. THANK GOODNESS I DIDN'T HAVE A ACCIDENT. "SERVICE POWER STEERING NOW" INDICATION ON THE INSTRUMENT PANEL CLUSTER AS WELL AND AN ADVANTRAC LIGHT.
WHILE MOVING, THE VEHICLE WOULD SPORADICALLY LOOSE VEHICLE POWER STEERING ASSIST. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 MONTHS. ONCE WHILE PARKING THE VEHICLE. ONCE WHEN DRIVING 50 MILES PER HOUR ON THE HIGHWAY, ONCE WHEN PULLING INTO A PARKING SPACE, AND ONE MORE TIME WHEN DRIVING 30 MPH DOWN A HIGHWAY. IN ALL OCCURRENCES, CYCLING THE KEY WOULD "RESET" THE SYSTEM AND BRING BACK ASSIST.
Mileage: 4
WHILE STATIONARY, THE VEHICLE LOST ALL POWER STEERING. THE STEERING RACK WAS REPLACED 1 MONTH AGO FOR THIS SAME ISSUE. WELL, THE PROBLEM CAME BACK. IT APPEARS TO BE A WELL KNOWN ISSUE WITH OTHER FUSION OWNERS. THERE IS A RECALL WITH 2011-2012, BUT NOT WITH 2010 WHICH USES THE EXACT SAME STEERING RACK. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. CAR IS ALMOST IMPOSSIBLE TO DRIVE WITHOUT POWER STEERING. DO A FEW PEOPLE NEED TO DIE IN WRECKS FOR THIS TO BE ADDED TO THE RECALL?
Mileage: 52,000
WE WERE DRIVING TO PICK UP OUR DAUGHTER WHEN THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC CAME ON THE MESSAGE BOARD. WE LOST POWER STEERING TO THE CAR. LUCKILY MY MOM'S HOUSE WASN'T FAR FROM OUR HOUSE. WE GOT HOME SAFE AND CALLED THE NEXT DAY ABOUT REPAIRS AND FOUND OUT IT WAS OVER $1500. THAT IS SOMETHING WE CAN'T AFFORD WITH A FAMILY. COME TO FIND OUT MANY PEOPLE HAVE THIS PROBLEM WITH THE SAME MAKE AND MODEL AND HAVE GOTTEN IT FIXED BUT THE PROBLEM KEEPS REOCCURRING. THIS IS VERY DISAPPOINTING TO HEAR ABOUT THIS CAR. THIS WAS MY WIFE'S DREAM CAR AND NOW WE FIND OUT ITS NOT AS SAFE AS FORD CLAIMS IT IS.
Mileage: 90,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE ON THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT AFTER REPLACING THE TIRE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Mileage: 74,000
ADVANTRAC WARNING LIGHT CAME ON AND ALSO POWER STEERING SERVICE NOW SIGNAL CAME ON. HAD NO POWER STEERING. POWER STEERING FAILURE SIGNAL HAD COME ON THREE OR FOUR TIMES IN THE PREVIOUS MONTHS. I WOULD TURN CAR OFF, TURN BACK ON AND POWER STEERING WOULD BE BACK TO NORMAL. THIS TIME POWER STEERING NEVER CAME BACK ON. DROVE TO DEALER, THEY CHECKED SYSTEM AND CLEARED CODES AND SAID I NEEDED A NEW STEERING RACK FOR $1,850.00. I DECLINED. THE POWER STEERING WAS WORKING AGAIN BUT HE SAID IT WOULD GO OUT AGAIN. WHY?, WHEN?. MY CAR DRIVES FINE SO WHY DID I NEED A $1,850.00 REPAIR. THIS IS CRIMINAL ACTIVITY. AM I DRIVING A COMPUTER WITH DEFECTIVE CHIPS OR A CAR WITH PARTS.
Mileage: 162,000
TAKADA RECALL - I HAVE A 2010 FORD FUSION.... MY WIFE AND I WAS OUT LAST NIGHT AND THE STEERING STOP WORKING AND A LIGHT CAME ON THE MESSAGE PANEL SAYING ADVANCE SERVICETRAC AND SERVICE POWER STEERING NOW... THIS IS HIGH DANGEROUS BECAUSE WE WERE NO WHERE NEAR HOME AND I HAVE TO DRIVE ALL THE WAY HOME WITH NO POWER STEERING... I AM GLAD I DID HAVE OUR DAUGHTER IN THE CAR. I DON'T KNOWANT WHAT'S GOING ON BUT MANY PEOPLE HAVE HAD THIS SAME PROBLEM AND NO ONE IS BEING HELD ACCOUNTABLE, ONLY THE CONSUMERS. POVER STEERING IS NOT A SIMPLE FIX IT IS EXPENSIVE. WHAT ARE THOSE OF US WHO DON'T HAVE THE MONEY TO GET IT FIXED SUPPOSE TO DO. HOPEFULLY THIS ISSUE WILL BE RESOLVED. I REALLY DON'T EVEN WANT A FORD CAR IF ALL THEIR CARS COME WITH ELECTRIC POWER STEERING.
CITY STREET THE CAR BECAME UNDRIVABLE HAD IT TAKEN TO A SHOP.
Mileage: 98,000
THE POWER STEERING WENT OUT ON MY CAR AND BECAUSE IT IS ELECTRIC IT IS GOING TO COST A LOT OF MONEY TO FIX. I HAVE READ SEVERAL COMPLAINTS ABOUT THE 2010 FORD FUSIONS AND AM WONDERING IF ANYTHING IS GOING TO BE DONE ABOUT THIS. LUCKILY I WAS ABLE TO PULL OVER WHEN I NOTICED IT WAS HAPPENING OTHERWISE I COULD HAVE BEEN IN AN ACCIDENT.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE TRACTION CONTROL LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,600.
Mileage: 95,600
WHILE DRIVING ON THE INTERSTATE AT ABOUT 70 MILES PER HOUR, MY POWER STEERING WENT OUT. I COULD DO NOTHING TO RESTORE IT. THAT WAS ABOUT A YEAR AND A HALF AGO. I TOOK IT TO A FORD DEALER AND THEY WANTED $100 TO LOOK AT IT AND $1800 TO REPAIR IT. I AM ON A FIXED INCOME AND CANNOT AFFORD THE COST OF REPAIRS. IT WENT OUT AT 51,000 MILES. SHORTLY AFTER THIS HAPENED THE TRANSMISSION START LEAKING. I HAVE TO ADD 2 QUARTS PER MONTH. I HAVE CALLED FORD SEVERAL TIMES AND THEY HAVE NO RECALLS ON THIS YEAR. OVER 90% OF THE COMPLAINTS ON THIS WEB SITE HAVE TO DO WITH 2010 FORD FUSION STEERING PROBLEMS. MY WIFE CAN LONGER DRIVE THIS CAR AND DUE TO HEART SURGERY THERE ARE TIMES WHEN I CAN NOT DRIVE IT. I FINALLY CONTACTED A LAWYER AND THE STATE OF WEST VIRGINIA ATTORNEY GENERALS OFFICE. I HAVE BEEN A FAITHFUL FORM CUSTOMER FOR MANY YEARS AND THIS IS THE BIGGEST PIECE OF JUNK IT HAS EVER BEEN MY DISPLEASURE TO OWN. MY NEXT STEP IS TO QUIT MAKING PAYMENT ON IT. I STILL OWE $14,000 ON THIS PIECE OF SCRAP METAL.
Mileage: 51,000
FEB 25, 2016, SUDDENLY THE POWER STEERING WENT OUT, ALMOST IMPOSSIBLE TO STEER, PANEL WARNING LIGHTS CAME ON WITH POWER STEERING ASSIST FAILURE, POWER STEERING FAILURE.. 2010-2012 FORD FUSIONS WITH KNOWN POWER STEERING FAILURE PROBLEMS, YET THE 2010 ISN'T IN THE RECALL? HUNDREDS HAVE THIS SAME PROB WITH THEIR 2010 FUSIONS! DANGEROUS, HAPPENED AS SOON AS I STARTED THE CAR, BUT HAD TO GET MEDICATION TO ELDERLY PARENT NEARBY, WHILE DRIVING AFTER A MI SNOWSTORM! NOW, HAVE TO PAY TO HAVE IT TOWED, LET ALONE PAY TO FIX THIS? CAN'T TURN THE WHEEL WITHOUT EXTREME EFFORT, ALSO SMELL AN ODD 'BURNY' SMELL..NOT TO MENTION, THIS CAR ALREADY HAS A FUEL SYSTEM RECALL (LETTER REC'D IN JAN 2016) BUT DEALERSHIP STILL SAYS THEY DON'T HAVE THE PARTS AND IT'S THE END OF FEB 2016...THE POWER STEERING WAS RECALLED IN THE FOLLOWING 2 YEARS WITH THE EXACT SAME ISSUE--WHAT IS STATUS FOR 2010 FUSIONS WITH THIS PROBLEM! HELP!
Mileage: 27,600
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE ELECTRICAL POWER STEERING MALFUNCTIONED. THE CONTACT MADE NUMEROUS ATTEMPTS TO RECOVER THE POWER STEERING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 04/22/16*LJ UPDATED 6/6/18*JB
MY SEVENTEEN YEAR OLD SON POWER STEERING WENT OUT WHILE HE WAS DRIVING HOME FROM WORK AT NIGHT. THIS COULD HAVE CAUSED AN SERIOUS ACCIDENT, BUT THROUGH THE GRACE OF GOD HE MADE IT HOME. HOWEVER NOW WE HAVE A FAULTY VEHICLE WITH ALOT OF COMPLAINTS DEALING WITH THE SAME ISSUE AND YET FORD STILL HASN'T DONE ANYTHING.
Mileage: 78,620
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/03/2016*LJ THE CONSUMER STATED THE PART THAT FAILED WAS THE SAME PART THAT WAS ON RECALL. THE CONSUMER REQUESTED TO BE INCLUDED IN THE RECALL. UPDATED 11/17/17*JS
TAKATA RECALL.
WHILE BACKING UP THE VEHICLE THE "POWER ASSIST STEERING FAULT" MESSAGE DISPLAYS. TURNING THE CAR OFF AND AND ON WILL OCCASIONALLY RESOLVE THE ISSUE, BUT HAS BEEN HAPPENING WITH INCREASING FREQUENCY THE PAST COUPLE WEEKS AND DAYS. WHEN THIS HAPPENS THE STEERING WHEEL CANNOT BE TURNED AND ALL CONTROL OF THE VEHICLE IS LOST. DEALERSHIP SAYS THE ENTIRE POWER ASSISTS SYSTEM ($1200 PART + ~$400 IN LABOR) NEEDS ADDRESSED. THEY INDICATED IT'S THE SAME PROBLEM / FIX THAT'S SEEN IN THE 2011-2012 FORD FUSION RECALL, HOWEVER THE 2010 MODEL ISN'T INCLUDED.
Mileage: 85,000
WHILE DRIVING THE VEHICLE, A "POWER STEERING ASSIST FAULT" MESSAGE APPEARED IN THE MESSAGE AREA AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN TO DIRECT THE VEHICLE. THERE WAS NO POWER STEERING, AND MANUAL FORCE WAS NEEDED TO SAFELY REMOVE THE VEHICLE FROM A 45-MPH HIGHWAY.
Mileage: 151,350
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 03/08/16*LJ CONSUMER STATED 2010 EXCLUDED FROM ORIGINAL RECALL BUT NEED TO BE INCLUDED, MULTIPLE FAILURES OVER LAST FEW MONTHS. STEERING FAILED & ALARMS WHILE DRIVING/TURNING. FAILURE CODE U2011 INTERNAL GEAR FAILURE UPDATED 05/23/18*JB
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE ADVANCED TRAC AND THE POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NEARLY INVOLVED IN A REAR END COLLISION DUE TO THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DRIVEN TO THE DEALER AND WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
I WAS DRIVING AND POWER STEERING WENT OUT, 2 NESSAGES POPPED UP AFTER WARDS SAYING SERVICE POWER STEERING NOW AND SERVICE ADVANCE TRAC
Mileage: 175,980
WHILE DRIVING MY POWER STEERING ASSIST FAILED CAUSING MY STEERING TO BE EXTREMELY DIFFICULT. THIS IS VERY UNSAFE. MY CAR ONLY HAS 56,000 MILES ON IT AND HAS RECEIVED MAINTAINCE ON TIME. I DON'T UNDERSTAND IF SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM WHY WE ARE NOT INCLUDED THE THE 2011-12 FUSION POWER STEERING RECALL??? $2000 IS A LOT OF MONEY TO FIX CLEARLY A MANUFACTURE ERROR!
Mileage: 56,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
Mileage: 63,000
WHILE DRIVING STRAIGHT ON THE STREET THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL AND I HAD TO PULL OVER FOR SAFETY REASONS.
Mileage: 100,000
THE CAR HAS ~82000 MILES ON IT. THIS MORNING AFTER STARTING THE VEHICLE I NOTICED A "POWER STEERING ASSIST FAULT". I TURNED OFF THE CAR AND RESTARTED. THERE WERE NO ALARM NOTIFICATIONS AT THAT TIME. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS AGAIN, HOPEFULLY WHEN I AM NOT DRIVING AT INTERSTATE SPEEDS... I HAVE READ THAT 2010 IS NOT INCLUDED IN THE RECALL NOTICE FOR FAULTY A POWER STEERING SYSTEM. I SURE HOPE FORD HAS A GOOD REASON FOR NOT INCLUDING THE 2010 MODEL...
Mileage: 82,000
POWER STEERING CUT OUT AS I WAS PULLING IN TO A PARKING PLACE. DROVE CAR HOME WITHOUT THE POWER STEERING AND FOUND WHEN CHECKING ON LINE THAT OTHERS HAVE HAD THE SAME PROBLEM. I AM NOW NOT GOING TO LET MY WIFE DRIVE THE CAR BECAUSE SHE WOULD HAVE BEEN STUCK THERE AND NEEDED A TOW.
Mileage: 102,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS WAITING ON THE MANUFACTURER TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
LOSS OF POWER STEERING, AND ADVANCE TRAC
VEHICLE WAS TRAVELING AT APPROX. 70MPH ON A HIGHWAY. DASH LIGHTS FLASHED AND BEEPED AND WARNING MESSAGE APPEARED. STEERING LOCKED UP AND WHEEL WAS DIFFICULT TO TURN. DROVE IT WITH DIFFICULTY OFF OF THE HIGHWAY TO A PARKING LOT AND TOWED IT TO DEALER. DEALER SAYS THERE IS NO WARRANTY OR RECALL AND THE COST WILL BE $2000 TO REPAIR. THIS IS A POWER STEERING ISSUE AND SEEMS TO BE A PREVALENT PROBLEM WITH THIS TYPE OF CAR. SOME MODELS WERE RECALLED, NOT MINE. DEALER WANTS TO REPLACE THE ENTIRE STEERING ASSEMBLY.
Mileage: 72,000
WHILE DRIVING STRAIGHT ON A HIGHWAY THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL WHILE I DROVE IT BACK TO MY HOUSE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING POWER ASSIST GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,420.
Mileage: 101,420
I BEGAN TO NOTICE A SOUND WHEN TURNING THE STEERING WHEEL, WHETHER IT WAS STATIONARY OR MOVING . OVER THE NEXT FEW DAYS, THE STEERING BECAME MORE STIFF, AS THE SOUND INCREASED. SOON THEREAFTER, THE VEHICLE BECAME DIFFICULT TO STEER. AS I WAS RETURNING HOME FROM WORK, RECENTLY, THE STEERING LOCKED UP COMPLETELY. AS I WAS DRIVING THROUGH A CURVE ON A SURFACE STREET AT APPROXIMATELY 45 MPH, THE STEERING LOCKED UP AND WOULD NOT ALLOW ME TO STRAIGHTEN THE WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO KEEP FROM DRIVING OFF THE ROAD OR RUN INTO ONCOMING TRAFFIC. AS I SAT THERE, THE STEERING SLOWLY RELEASED IN SMALL AMOUNTS ONLY. I WAS ABLE TO GET THE VEHICLE HOME, AND ONLY ABLE TO MOVE THE STEERING WHEEL SPORADICALLY. IT IS NOW COMPLETELY LOCKED UP AND I CANNOT MOVE THE VEHICLE. THERE IS NO REASON THIS SHOULD BE HAPPENING. I HAVE READ OF HUNDREDS OF OTHER PEOPLE HAVING THIS EXACT SAME PROBLEM WITH THEIR 2010 FORD FUSIONS.
Mileage: 117,050
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAILURE ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ELECTRICAL PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
POWER STEERING ASSIST FAULT ALERT MESSAGE IS ON AND CAR HAS NO POWER STEERING. FORD AND DEALER SAY THAT THIS IS OWNER RESPONSIBILITY TO REPAIR EVEN THOUGH 2011 - 2012 FORD FUSIONS HAVE A RECALL FOR THIS. I DO NOT HAVE THE ARM STRENGTH TO DRIVE THE CAR WITHOUT THE STEERING SO IT HAS TO FIXED.
Mileage: 125,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Mileage: 170,000
I LEFT THE GAS STATION 2 NIGHTS AGO AND THE "SERVICE POWER STEERING NOW" CAME ON ALONG WITH THE "SERVICE ADVANCETRAC" LIGHT. AFTER STOPPING AT THE STORE, UPON RESTARTING ALL POWER STEERING WAS GONE. VEHICLE HAS APPROXIMATELY 43,000 MILES. QUOTE WAS $1850 FOR REPAIR.
Mileage: 43,000
I WAS DRIVING HOME LAST NIGHT AND THE ERROR MESSAGE, "SERVICE POWER STEERING NOW", APPEARED. I PARKED MY CAR IN MY PARKING SPACE. THIS MORNING WHEN I GOT UP FOR WORK, THE MESSAGES, "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" APPEARED. I HAVE NO POWER STEERING AND AFTER READING THE OTHER COMPLAINTS/REVIEWS, I'M THANKFUL I WASN'T DRIVING WHEN IT COMPLETELY WENT OUT. AFTER READING THE REVIEWS, I SEE THAT THIS IS A COMMON PROBLEM, THAT THERE IS A CLASS ACTION LAWSUIT AND THAT THE PROBLEM CAN BE QUITE EXPENSIVE TO REPAIR (RANGING FROM $1,650 TO ABOUT $2,250). THERE WAS MINIMAL TO NO NOTICE TO HAVE THE POWER STEERING SERVICED BEFORE IT WENT COMPLETELY OUT AND THIS IS VERY DANGEROUS.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Mileage: 109,000
ON 01/05/2016, AFTER PICKING UP MY GOD DAUGHTER WHO I HAVEN'T SEEN IN A WHILE, MY POWER STEERING WENT OUT ON US ON OUR WAY TO GRAB SOMETHING TO EAT. THE TRAC ALERT CAME ON THE WARNING SCREEN AND ALSO THE SERVICE POWER STEERING WARNING. I HAVE RESEARCHED THE ISSUE, CALLED THE DEALER AND ALSO A PERSONAL MECHANIC. THE PRICE TO FIX THIS IS RIDICOLOUS. I GUESS THE LIVES OF THE CONSUMERS DO NOT MATTER. I AM GRATEFUL WE WERE ABLE TO TURN INTO A PARKING LOT BECAUSE IT COULD HAVE WENT COMPLETELY LEFT. FORD NEEDS TO DO SOMETHING I LOVE MY LIFE CLEARLY YOU DONT.
I WAS DRIVING THE MORNING OF 12/23/15 AND SUDDENLY ALERT SOUNDED AND DISPLAY INDICATED A FAULT WITH THE POWER STEERING. IT ADVISED IMMEDIATE SERVICE ATTENTION. I STRUGGLED BUT WAS ABLE TO GET TO A LOCAL FORD DEALER. AFTER DIAGNOSIS THEY ADVISED THAT I NEEDED A FULL COMPUTER RACK REPLACEMENT. TOTAL COST WAS AROUND $1900. CAR HAD ONLY 55K MILES AND I NEVER EXPECTED SUCH A MAJOR EXPENSE. ALSO, BASED ON OTHER ACCOUNTS ON THE INTERNET, ISSUE SEEMS TO BE SYSTEMIC WITH THIS CAR.
Mileage: 55,000
THE OTHER DAY I DROVE MY CAR ACROSS TOWN TO THE GYM, AND WHEN I WAS LEAVING TO DRIVE HOME I NOTICED A DISPLAY READING "POWER STEERING ASSIST FAULT" AND MY STEERING WHEEL FEELS AS IF IT IS LOCKED IN PLACE. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO ME, BUT THE FIRST TIME IT WENT AWAY AFTER RESTARTING THE CAR. THIS OCCURRENCE IT HAS NOT GONE AWAY AND IS NEAR IMPOSSIBLE TO DRIVE. I HAD TO CALL MY FATHER TO COME AND PICK THE CAR UP CAUSE I DIDN'T FEEL SAFE DRIVING IT THE REMAINING DISTANCE HOME. THE MECHANIC TOOK A LOOK AT IT AND SAID THE ELECTRONIC POWER STEERING MODULE WAS NOT WORKING AND NEEDED REPLACEMENT. THE PART ALONE IS 1200-1500 DOLLARS. I HAVE BEEN READING ABOUT MANY OTHER FORD FUSIONS HAVING THIS EXACT SAME PROBLEM, AND FORD HAS ISSUED A RECALL ON MANY SIMILAR YEARS AND MODELS. FORD SAID MY CAR IS NOT COVERED IN THIS RECALL, ALTHOUGH I'M EXPERIENCING THE EXACT SAME PROBLEM.
Mileage: 60,000
ELEVEN WEEKS AGO 10/22/15 WHILE DRIVING HOME FROM WORK IN THE MORNING ON THE EXPRESSWAY SERVICE ROAD GOING 45MPH A WARNING LIGHT CAME ON ON THE PANEL READING, "SERVICE POWER STEERING NOW/SERVICE ADVANCETRAC. I CONTINUED TO DRIVE ON HOME. PARK THE CAR AND WENT INSIDE GOT MY DAUGHTER READY FOR SCHOOL, WENT BACK OUTSIDE AN HOUR LATER TURNED THE CAR ON WARNING LIGHT STILL THERE. WENT TO PULL OFF AND THE CAR STEERING WHEEL WAS SO HARD TO MOVE. I SLOWLY DROVE MY DAUGHTER TO SCHOOL A FEW BLOCKS AWAY ON A NORMAL NEIGHBORHOOD ROAD GOING 30MPH. AFTER I DROPPED HER OFF AT SCHOOL, I SLOWLY DROVE IT STRAIGHT TO MY LOCAL MINEKE CAR CARE CENTER AROUND THE CORNER.IT IS VERY UNSAFE BUT I HAVE NO OTHER WAY TO GET HER TO AND FROM SCHOOL. UNABLE TO PARK THE CAR STRAIGHT BECAUSE OF THE STIFFEN STEERING WHEEL. I MUST SAY YOU REALLY HAVE TO PUT YOUR MUSCLES INTO STEERING THE CAR. MINEKE CLEARED THE CODES AND THE CAR WAS OK FOR A WHILE. SEVEN WEEKS LATER THE SAME THING HAPPENED AGAIN, DRIVING STRAIGHT ON THE SAME EXPRESSWAY SERVICE ROAD GOING 45MPH. BROUGHT IT BACK TO 12/9/15 MINEKE CAR CARE CENTER AND THEY REFERRED ME TO THE FORD DEALER BECAUSE THEY SAID THERE WERE MORE CODES AND THEY PROBABLY NEEDED TO UPDATE THE COMPUTER THERE WERE SEVEN CODES THIS TIME ACCORDING TO MINEKE. ONCE AT THE FORD DEALER, THEY RAN A DIAGNOSTIC CHECK ($146) AND SAID I NEEDED THE PSCM UPDATED. ONCE THEY DID THAT THE CAR WAS OKAY FOR A WEEK AND A HALF AND THE CAR WAS AGAIN TAKEN BACK TO THE FORD DEALER ON 12/31/15. THIS TIME I WAS TOLD THE "STEERING RACK AND PINION NEEDS TO BE REPLACED. A JOB COSTING $1,862.42
Mileage: 56,476
EXITING FREEWAY AT 55-60MPH SPEEDS, POWER STEERING WENT OUT AND MULTIPLE SERVICE ERRORS CAME ON THE HUD. NEARLY CRASHED INTO GUARD RAIL AND SEMI THAT WAS FOLLOWING ME BARELY MADE IT AROUND ME. STEERING WHEEL VERY DIFFICULT TO TURN. SEEMS TO BE A KNOWN PROBLEM WITH THESE CARS, AND NO ACTION BY FORD. EXTREMELY UNSAFE. SERVICE APPOINTMENT SET FOR MONDAY, JANUARY 4TH AT 2:00PM AT RICART FORD IN COLUMBUS, OHIO.
Mileage: 123,000
I WAS MOVING MY VEHICLE FROM OUTSIDE DRIVE INTO MY GARAGE. WHEN STEERING ASSIST MESSAGE APPEARED. AT THIS POINT POWER STEERING FAILED. WAS ABLE TO DRIVE VEHICLE INSIDE. I HAD VEHICLE TOWED TO FORD DEALER WERE THE STEERING POWER PACK MODULE WAS REPLACED.
Mileage: 77,500
COMPLETE LOSS OF POWER STEERING WHILE DRIVING ON A MAJOR HIGHWAY AT 55MPH. AN INDICATOR MESSAGE CAME ON AT THAT TIME, READING "SERVICE POWER STEERING NOW" AS WELL AS "SERVICE ADVANCE TRACK NOW" AND DUE TO LOSS OF STEERING AND INABILITY TO TURN THE STEERING WHEEL, I WAS ABLE TO PULL OFF THE ROAD TO AVOID AN ACCIDENT. DIAGNOSTICS AT FORD CERTIFIED REPAIR CENTER INDICATED A FAULTY SENSOR IN THE STEERING GEAR. THIS REQUIRED INSTALLATION OF AN ENTIRE NEW STEERING GEAR.
Mileage: 54,817
I HAVE A 2010 FORD FUSION SE 4DRV6 AND WAS DRIVING MY VEHICLE DOWN A HIGHWAY AND MY LOW TIRE PRESSURE LIGHT CAME ON. UNABLE TO PULL OVER IMMEDIATELY I DROVE TO THE NEAREST GOOD YEAR WHICH OFFERS FREE TIRE REPAIR WHEN OUT OF NO WHERE THE TRACTION STABILITY CONTROL KICKED IN ON MY CAR AND MY SERVICE SCREEN SAID "SERVICE POWER STEERING NOW" I MAINTAINED CONTROL OF THE VEHICLE UNTIL I GOT TO GOOD YEAR WHERE THEY DISCOVERED THAT I HAD NO POWER STEERING. *JS
Mileage: 43,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,330.
Mileage: 65,330
POWER STEERING WAS SUDDENLY LOST FIRST TIME IN OCTOBER OF 2015 ALMOST CAUSING ME TO RUN INTO A CURB. SECOND TIME IN NOVEMBER OF 2015 FIANCE WAS DRIVING AND THE POWER STEERING WAS SUDDENLY LOST POWER STEERING LIGHT CAME ON ONLY GIVING US ABOUT A FIVE MINUTE WARNING WHILE HE WAS DRIVING AND ALMOST RAN INTO ANOTHER VEHICLE. A FORD DEALERSHIP WANTED TO CHARGE ME OVER $2,000 TO REPLACE ENTIRE ELECTRONIC GEAR WHICH WAS NOT THE PROBLEM AT ALL. I TOOK IT TO ANOTHER MECHANIC AND HE SAID IT WAS THE RACK AND PINION THAT HAS GONE BAD AND IS GOING TO COST OVER $1,000 TO GET A NEW RACK AND PINION. HE ALSO SAID THAT THE LOOSE RACK AND PINION WAS CAUSING THE POWERING STEERING HOSE TO LEAK.
Mileage: 85,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
I HAD A FLAT TIRE, I DROVE A COUPLE OF BLOCKS ON A RESIDENTIAL ROAD TO GET TO A SAFE AREA TO CHANGE TIRE, TWO SENSORS WENT OFF , LOW TIRE PRESSURE, AND POWER STEERING SENSOR, AT THIS POINT IT BECAME TO STEER VEHICLE, POWER STEERING SENSOR REMAINED ON, EVEN AFTER RESTARTING, AND CHANGING THE FLAT TIRE . I TOOK IT TO PAT MILIKEN FORD DEALER, LOCATED ON TELEGRAPH RD. 4/16/2015 THE MECHANICS THERE RESET THE COMPUTER, TO NO AVAIL, POWER STEERING SENSOR NOW NEEDS TO BE REPLACED, I WAS CHARGED $1,872.05 FOR THAT REPAIR,I HAVE HAD MANY FLATS IN LIFE BUT NONE THIS EXSPENSIVE. I NOTICED THAT THERE WAS A ELECTRONIC POWER STEERING FAILURE RECALL NOTICE: DATE OPENED 10/02/2014 RECALL#15V340000 , DATE CLOSED:09/10/2015, YET I NEVER RECEIVED ANY NOTICE, MY VEHICLE IS REGISTERED, NO CHANGE IN ADDRESS. WHEN I HAD REVIEWED RATHER OR NOT THERE WAS A RECALL FOR POWER STEERING ISSUES AT TIME OF MY FLAT TIRE I COULD NOT FIND ANY, BUT FOUND A LOT OF COMPLAINTS. I DID CONTACT THE NEWS , BECAUSE BASED ON THE COMPLAINTS I WAS SEEING, I THOUGHT HOW DANGEROUS, I HAD GOTTEN THIS CAR FOR MY DAUGHTER TO DRIVE, AND I WAS IGNORANT TO YOUR EXISTANCE HOW DO I GET FORD TO REIMBURSE ME FOR THIS VERY EXPENSIVE FLAT TIRE. MY VEHICLE IS NOW AT PAT MILIKEN FOR A GAS LEAK! I AM HOPING YOU CAN HELP, I WAS NOT SURE WHERE ELSE TO FILE A COMPLAINT.
Mileage: 62,819
I WAS DRIVING MY VEHICLE ON 12/08/2015 WHEN ALL OF A SUDDEN A LIGHT STATING " POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC I CALLED THE FORD DEALER AND THEY STATED THAT I WOULD HAVE TO TAKE THE VEHICLE TO GET INSPECTED. THE CAR IS NOT DRIVABLE. I ALMOST GOT INTO A HUGE WRECK WHEN THIS HAPPENED.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND SHUT DOWN. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Mileage: 101,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING RACK SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Mileage: 100,000
POWER STEERING WENT OUT {POWER STEERING FAILURE} VEHICLE WAS STATIONARY. WAS TOLD BY FORD DEALERSHIP IT COULD BE THE STEERING GEAR AT A COST OF $1656.59.
Mileage: 84,759
TL* THE CONTACT OWNS A 2010 FORD FUSION . THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE SERVICE ADVANCED AUTO TRACK AND THE POWER STEERING WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE.
Mileage: 84,000
WHILE DRIVING AT HIGHWAY SPEED 65 MPH OR SO GOT A POWER STEERING WARNING MESSAGE ON THE DASH. THE CAR CONTINUED TO DRIVE FINE UNTIL WE GOT HOME. THE NEXT MORNING WE WENT TO LEAVE THE AND IMMEDIATELY UPON STARTING THE VEHICLE I GOT A "SERVICE POWER STEERING NOW" MESSAGE AND HAD NO POWER ASSIST MAKING THE CAR ALMOST IMPOSSIBLE TO DRIVE SAFELY. THERE HAS BEEN A RECALL ISSUED FROM FORD FOR THE 2011-2012 MODELS BUT NOTHING FOR THE 2010 WITH THE EXACT SAME PART NUMBER STEERING RACK THAT IS IN ALL THREE YEARS. THE RECALL NEEDS TO BE EXPANDED TO THE 2010 MODELS.
Mileage: 68,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUEVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Mileage: 73,000
I WAS DRIVING .MAKING A TURN AND STEERING LIGHT CAME ON, TRAC LIGHT CAME ON THEN LOST STEERING CONTROL VERY HARD TO STEER TO SIDE OF ROAD. VERY LUCKY NO ACCIDENT.
Mileage: 48,975
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD NOT RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 71,084.
Mileage: 71,084
WENT TO GO SOMEWHERE. CRANKED THE CAR. STEERING WHEEL WOULD NOT TURN. LEFT STRANDED IN A PARKING LOT>
Mileage: 111,000
POWER STEERING FAILED. THE CAR WAS STATIONARY. IT SEEMS THERE ARE RECALLS FOR OTHER MODEL YEARS BUT NOT 2010. IF RECALLING 2011 AND 2012, I'M GUESSING A RECALL SHOULD INCLUDE 2010 AS WELL OR ANY MODEL YEAR THAT IS SHOWING THE SAME ISSUES AS A RECALL. DEALERSHIP WANTS TO CHARGE $1,600.00 TO REPAIR.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 10 MPH AFTER THE FRONT PASSENGER SIDE TIRE BLEW OUT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND REPLACED THE TIRE, BUT THE STEERING WHEEL FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. THE VIN WAS UNAVAILABLE.
Mileage: 168,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCED TRACKING AND THE POWER STEERING WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, AN UNKNOWN TIRE WAS FLAT AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT AIR WAS ADDED TO THE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Mileage: 125,000
WHILE IN MOTION, AT 40 MPH, THE FRONT PANEL ERROR MESSAGES, "SERVICE POWER STEERING NOW" & "SERVICE ADVANCETRAC" DISPLAYED. I FORTUNATELY AVOIDED TRAFFIC AND PULLED INTO A PARKING LOT OFF A MAJOR ROADWAY IN THE CITY OF SUWANEE, GEORGIA. ALL POWER STEERING WAS LOST. THIS SEEMS TO FALL UNDER THE FOLLOWING PRELIMINARY EVALUATION #PE14030.
Mileage: 59,990
WHILE DRIVING THE SERVICE POWER STEERING NOW AND THE ADVANCE TRAC LIGHT CAME ON. CAR BECAME HARD TO STEER. PULLED INTO A PARKING LOT, TURNED OFF THE CAR AND RESTARTED. COMPLETE LOSS OF POWER STEERING ASSIST.
Mileage: 91,947
WHILE DRIVING THE SERVICE POWER STEERING NOW LIGHT AND THE ADVANCE TRAC LIGHT CAME ON. CAR GOT HARD TO STEER. CAME TO A STOP AND HAD NO POWER STEERING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS CAR.
Mileage: 147,404
I WAS PULLING OUT OF A PARKING LOT WHEN I REALIZED I WASN'T ABLE TO TURN MY STEERING WHEEL. I SAW THE ALERT MESSAGE "POWER STEERING ASSIST FAULT." I PULLED BACK INTO MY PARKING SPOT, RESTARTED MY CAR, AND WAS ABLE TO DRIVE AND USE THE STEERING WHEEL JUST FINE. THIS HAS ACTUALLY HAPPENED SEVERAL TIMES BEFORE WHEN STARTING MY CAR BUT I THOUGHT MY CAR JUST NEEDED TO 'WARM UP.' THIS WAS THE FIRST TIME IT DIDN'T WORK AFTER WAITING A FEW MOMENTS. I RESEARCHED OTHER COMPLAINTS ONLINE AND I'M SEEING THAT THIS ISSUE HAS HAPPENED TO OTHER FORD FUSION 2010 OWNERS WHILE THEY WERE DRIVING, AND MANY OF THE CASES RESULTED IN ACCIDENTS. ALSO, ISSUE WITH IMPAIRED LUG NUTS. SOME CAR SHOPS HAVE BEEN UNABLE TO ROTATE MY TIRES BECAUSE THEY COULDN'T GET THEM OFF.
Mileage: 91,060
PULLED VEHICLE INTO MY DRIVEWAY SUNDAY AFTERNOON AFTER NORMAL OPERATION AND TURNED IT OFF. AFTER 5 MINUTES WENT TO MOVE VEHICLE. TURNED KEY TO START AND POWER STEERING ASSIST FAULT MESSAGE APPEARED. STEERING WHEEL WAS VERY HARD TO TURN SO VEHICLE WASN'T MOVED. TRIED TO MOVE AGAIN 15 MINUTES LATER BUT STILL NO POWER STEERING. VEHICLE STAYED IN DRIVEWAY OVERNIGHT. MONDAY MORNING, VEHICLE WAS STARTED AND STEERING WAS BACK TO NORMAL. AFTER 3 WEEKS, PROBLEM HAS NOT HAPPENED AGAIN. CONTACTED A FORD DEALER AND 2 PRIVATE SHOPS, ALL TELL ME THERE IS NO CODE RETAINED FOR THIS ISSUE AND IT WOULD HAVE TO BE DIAGNOSED WITH THE PROBLEM ACTUALLY HAPPENING. ALSO CONTACTED FORD CUSTOMER SERVICE. THE REP SAID SHE WOULD RECORD MY INFO BUT COULD NOT PROVIDE TECHNICAL ASSISTANCE.
Mileage: 56,000
AS I WAS DRIVING THE POWER STEERING STOPPED WORKIN. AND COULDNT TURN THE WHEEL. WHILE I HAD MY CHILDREN IN THE CAR. ALSO THE GAS TANK WHENEVER I GET GAS THE CAR SHAKES & WHEN I TURN THE CAR ON AFTER THE GAS IS DONE, THE CAR STALLS & HAVE TO RESTART IT TWICE BEFORE IT STAYS ON
Mileage: 40,000
THE EPS SYSTEM MALFUNCTIONS AT SPEEDS THAT COULD RESULT IN DANGEROUS ACCIDENTS. I WAS TRAVELING AT 40 MPH AND THE STEERING LOCKED UP. MESSAGE CENTER STATED CLEARLY THAT THE POWER STEERING NEEDS SERVICE NOW. THE STEERING WAS MANUAL AT THIS POINT, SO I TRIED HARD TO PULL IT OVER TO THE SIDE OF THE ROAD AND GET OUT OF THE WAY OF TRAFFIC. I THEN HAD IT TOWED TO MY REPAIR SHOP. THIS IS GOING TO COST $1000'S OF DOLLARS! THIS IS A MAJOR PROBLEM THAT COULD CAUSE MAJOR ACCIDENTS.
Mileage: 76,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO CRASH INTO A CONCRETE GUARD RAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Mileage: 111,000
POWER STEERING FAILED, AND FIXED ITSELF AFTER RESETTING THE CODES. A WEEK OR SO AGO I WAS DRIVING 65 MPH WHEN THE POWER STEERING FAILED AGAIN CAUSING ME TO GO OFF OF THE ROAD! THANKFULLY I HAD MY SEATBELT ON AND I WAS NOT INJURED AND THEIR WAS NO DAMAGE TO MY VEHICLE. FORD HAS ONLY ISSUED A RECALL FOR 2011 AND NEWER MODELS WHICH IS RIDICULOUS BECAUSE FROM WHAT I HAVE READ ONLINE MORE PEOPLE ARE HAVING ISSUES WITH THE 2010 MODELS. WAS TOLD IT COULD BE CLOSE TO 3,000 TO FIX THE ISSUE! AND THAT IT ISN'T GUARANTEED THAT IT WON'T HAPPEN AGAIN! BEYOND UPSET AND FRUSTRATED! I DON'T HAVE THE MONEY TO FIX THE CAR, BUT CAN'T AFFORD NOT GETTING IT FIXED EITHER! FOR MOW OH AGE BEEN DRIVING AROUND WITH NO POWER STEERING BECAUSE I NEED TO GO TO WORK AND GO TO SCHOOL!
Mileage: 118,000
WHILE DRIVING MY CAR MY STEERING WHEELING LOCKED AND I COULD NOT CONTROL THE CAR . WHEN I TOOK IT TO THE SHOP THE MECHANIC TOLD ME THAT MY CAR DOES NOT HAVE A STANDARD HYDRAULIC STEERING WHEEL SYSTEM BUT INSTEAD IT HAS AN ELECTRONIC ONE THAT WILL COST OVER $1000 TO REPAIR . I'M CONSIDERING SUING THE FORD MOTOR COMPANY BECAUSE I ALMOST DIED IN MY CAR DUE TO THIS FAULTY SYSTEM THEY PROVIDED IN MY CAR . AFTER DOING RESEARCH I FOUND OUT THAT A LOT OF FORDS CUSTOMERS WITH A 2010 FORD FUSION ARE GOING THROUGH THE SAME ISSUE AND FORD IS NOT WILLING TO HELP . I WILL BE IN CONTACT WITH A LAWYER ON MONDAY. I LIVE IN BUFFALO NY WHILE DRIVING MY CAR I WAS ON A BUSY STREET INTERSECTION WHY MY POWER STEERING WENT OUT .
Mileage: 78,000
WELL I COULD HAVE SERIOUSLY HURT SOMEONE ELSE OR MY LOVED ONES AND MY VEHICLE BECAUSE WITHOUT ANY WARNING ONCE SO EVER MY CAR STOPPED TURNING. MEANING IT WAS 20 TIMES HARDER FOR ME TO CONTROL MY VEHICLE. THE WARNING THAT FLASHED IN THE INSTRUMENT PANEL IN THE SPLIT SECOND OF ME TRYING TO FIX WHATEVER WAS GOING ON WAS THAT I NEEDED TO GET MY POWER STEERING SERVICED IMMEDIATELY! SO IN RETURN MY CAR'S STEERING ABILITIES JUST ABRUPTLY STOPPED. LUCKILY, I WAS AT A GAS STATION AND NOT MOVING TOO FAST, ABLE TO TURN ON MY HAZARD LIGHTS AND HONK AT EVERYONE IN PASSING NOT TO COME NEAR ME WHILE MY SISTER WAVED EVERYONE AWAY. THE ISSUES WITH THE 2010 FORD FUSION IS BEYOND RIDICULOUS AND QUITE FRANKLY TOO DANGEROUS! NOW THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDS SERVICING. FORD HAS ISSUED A RECALL FOR THE PROBLEM BUT ONLY FOR 2011'S AND UP. THIS CAR IS HIGHLY UNCONTROLLABLE AND TERRIFYING TO OPERATE W/O POWER STEERING. THIS IS GOING TO COST ME TOWING TO A DEALERSHIP, RENTAL CAR FEES, A DIAGNOSTIC TEST OF $99 DOLLARS, PARTS AND LABOR AND OF COURSE MY TIME. ALL WITH THE HANGING CARROT THAT I MIGHT BE REIMBURSED IF THEY DO ISSUE A RECALL DOWN THE LINE OR AT LEAST THAT'S WHAT THE FORD RELATIONS CUSTOMER SERVICE PEOPLE TOLD ME. NOT ONLY WILL THIS COST ME UPWARDS $2000 AND MORE BUT THE PARTS ARE ON BACK ORDER TOO. THIS IS MY ONLY CAR AND I HAVE TO STILL MAKE CAR PAYMENTS DURING THIS. WHAT A HEADACHE!!! AND FOR THE LIFE OF ME, I JUST CAN'T UNDERSTAND WHY THERE'S NO RECALL FOR 2010 FORD FUSION MODELS PERTAINING TO THIS PROBLEM WHEN THERE'S SIGNIFICANT RESEARCH THAT STATES MANY 2010 FORD DRIVERS ARE EXPERIENCING THIS. FORD BUILT CARS WITH ELECTRONIC POWER STEERING WHICH DOESN'T TAKE FLUID SO IF THERE'S AN ELECTRONIC SOFTWARE ISSUE THAT PERSISTS WITH ONE MAKE AND MODEL GIVE EVERYONE THE COURTESY OF BEING ABLE TO HAVE THEIR CARS UPDATED/FIXED.
Mileage: 93,500
I WAS DRIVING THE CAR AND THE ADVANCED TRAC LIGHT CAME ON. SERVICE POWER STEERING NOW. I WAS IN THE CAR WITH MY 9 YEAR OLD SON AND I AM 5 MONTHS PREGNANT.THIS IS VERY DANGEROUS AND NEED TO BE FIXED THIS IS MY ONLY TRANSPORTATION.
Mileage: 130,000
ON NOVEMBER 7TH 2015 MY SERVICE ADVANCETRAC LIGHT ILLUMINATED AND CHECK POWER STEERING NOW WARNING POPPED UP ON MY DASH AT THIS TIME I LOST ALL POWER STEERING TO THE CAR! I DISCONNECTED THE BATTERY AND RESTARTED MY CAR AND STILL NO POWER STEERING. I WAS FORTUNATE ENOUGH THAT WHEN THE LIGHT AND WARNING CAME UP I WAS IN MY DRIVEWAY AND THATS WERE I LOST STEERING. THIS IS MY ONLY CAR THIS GOTTA GET FIXED
Mileage: 140,000
ON FRIDAY NOVEMBER 6TH 2015 AFTER DOING SOME APPOINTMENTS AND ERRANDS, I STARTED MY CAR IN THE PARKING LOT AND A WARNING LIT UP "POWER STEERING ASSIST FAULT" AND THE CAR WOULD NOT STEER. WHEN I PUT IT IN DRIVE ANOTHER WARNING CAME ON "ADVANCE TRAC FAILURE" WITH A PICTURE OF A CAR SWERVING. I DROVE IT TO MY MECHANIC STEERING WITH GREAT DIFFICULTY AND CARE ABOUT THREE BLOCKS AWAY. HE TOLD ME I NEEDED A NEW DRIVE TRAIN BUT THE FORD DEALER SAID THE PART WAS ON NATIONAL BACK ORDER, THEY COULD NOT SAY HOW LONG IT WOULD TAKE TO GET. MY CAR IS 5 YEARS OLD WITH 136,000 MILES. I HAVE NEVER HAD ANY OTHER ISSUES WITH THIS VEHICLE AND THIS HAPPENED VERY SUDDENLY FOR THE FIRST TIME. MY CAR IS WELL MAINTAINED AND SERVICED REGULARLY. FORD MOTOR CO AND TWO DEALERS SAY THIS IS NOT UNDER WARRANTY BECAUSE OF THE MILEAGE AND THE PART ALONE COST $1649.00. THEY ALL SAID THEY HAVE NEVER HEARD OF THIS PROBLEM HAPPENING BEFORE NOW BUT THEIR ARE MANY COMPLAINTS OF THIS PROBLEM THAT HAVE BEEN REPORTED TO NHTSA. IS THIS BEING INVESTIGATED FOR POSSIBLE RECALL?
Mileage: 136,000
THE ELECTRONIC POWER STEERING ON THIS VEHICLE IS DEFECTIVE. I'VE ONLY HAD THIS VECHILE FOR ABOUT A YEAR AND A HALF AND HEVE HAD SEVERAL MAJOR ISSUES WITH IT. THE POWER STEERING PROBLEM HAS BEEN THE BIGGEST ISSUE. I WAS ORIGINALLY TOLD THE THE PART WAS ON RECALL, THEN AFTER JUMPING THROUGH SEVERAL HOOPS I ENDED UP HAVING TO PAY $1314.17 TO HAVE IT FIXED MYSELF. LESS THAN 24 HOURS AFTER PICKING THE CAR UP FROM THE DEALERSHIP THE SAME PROBLEMS ARE OCCURRING, THE ELECTRONIC POWER STEERING COMPLETELY WENT OUT AGAIN WHILE DRIVING ON THE HIGHWAY. THIS PART NEEDS TO BE RECALLED ON ALL VEHICLES, IT IS VERY DANGEROUS TO BE DRIVING AND COMPLETELY LOOSE CONTROL OF YOUR VEHICLE ON THE HIGHWAY. THANKFULLY, I WAS ABLE TO GAIN CONTROL OF THE CAR THIS TIME, BUT IT COULD HAVE BEEN MUCH WORST. I HAVE AND WILL CONTINUE TO FILE COMPLAINTS AGAINST FORD UNTIL THIS DEFECTIVE PART UNTIL SOMETHING IS DONE.
Mileage: 73,000
ON SEVERAL OCCASIONS, I WAS DRIVING MY 2010 FORD FUSION AND LOST THE POWER STEERING FOR NO APPARENT REASON. I LOST THE POWER STEERING AT LEAST THREE TIMES AS I WAS BACKING OUT OF MY GARAGE. THE MOST RECENT TIME I LOST MY POWER STEERING, I WAS DRIVING DOWN A STEEP HILL WITH A CURVE AND HAD TO USE ALL MY STRENGTH TO TURN THE STEERING WHEEL, SO THAT I WOULD NOT DRIVE OFF THE ROAD INTO THE DITCH. THIS WAS AN EXTREMELY SCARY EXPERIENCE. I AM UPSET THAT THE NTSB HAS NOT FORCED FORD TO RECALL ALL 2010 FUSIONS FOR THIS COMMON PROBLEM OF LOSING THE POWER STEERING. THE COMPLAINTS ABOUT THE POWER STEERING PROBLEMS IN FORD FUSIONS ARE ALL OVER THE INTERNET. ALSO, THERE WAS A CLASS ACTION LAWSUIT BROUGHT AGAINST FORD FOR THIS POWER STEERING PROBLEM IN THE 2010-2014 FORD FUSIONS IN SAN FRANCISCO, CA. WHY HASN'T THE NTSB DONE MORE ABOUT THIS DANGEROUS PROBLEM?
Mileage: 104,520
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING ASSIST WARNING MESSAGE ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS SHUT OFF AND RESTARTED AND IT RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
ONCE I PULLED OUT OF MY APARTMENT PARKING LOT HEADING TO WORK, THE DASHBOARD INDICATED THAT I NEED TO "SERVICE POWER STEERING SOON". AS I PROCEEDED FURTHER, THE DASHBOARD MESSAGE INDICATED THAT I NEEDED TO "SERVICE ADVANCETRAC". THE STEERING WORKED WELL DURING THE COMMUTE TO WORK. ONCE I GOT TO WORK AND PARKED, I SHUT OFF THE ENGINE. WHEN I STARTED THE ENGINE, THE MESSAGE ON THE DASHBOARD REPLIED "SERVICE POWER STEERING NOW" AND IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. IN THE PAST THREE MONTHS, THE POWER STEERING HAS STAYED IN THE SAME CONDITION. NO BETTER, NO WORSE. FURTHERMORE, THIS INCIDENT IS MORE SUSPICIOUS CONSIDERING THE FACT THAT FORD HAS ISSUED RECALLS ON 2011-2014 FUSIONS FOR THIS ISSUE.
Mileage: 9
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE "CHECK FUEL VALVE INLET" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE WITH THE STEERING WHEEL RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. UPDATED 02/10/16*LJ DEALER ADVISED IF NOT FIXED COULD RESULT IN A CRASH. UPDATED 05/22/18*JB
Mileage: 103,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE JERKED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
SHORTLY AFTER BEGINNING MY DRIVE, MY CAR ALERTED ME TO "SERVICE ADVANCETRAC SOON" AND "SERVICE POWER STEERING SOON". THE WHEEL TURNED AS IT DID NORMALLY SO I DIDN'T THINK I HAD ANYTHING TO WORRY ABOUT. I GOT TO A STOPLIGHT A LITTLE FURTHER DOWN THE ROAD AND THOUGHT PERHAPS A RESET WOULD CLEAR THE ERROR. I PUT MY CAR IN PARK, AND SHUT OFF THE ENGINE. WHEN I STARTED IT UP AGAIN, I GOT A MUCH MORE URGENT SOUNDING DING AND MY SCREEN SAID "SERVICE POWER STEERING NOW". IT WAS AT THAT POINT THAT I HAD NO POWER STEERING IN THE CAR. IT WAS SO DIFFICULT TO STEER THAT I WAS WORRIED I MIGHT BREAK SOMETHING, FEELING LIKE AT ANY MOMENT THE STEERING WHEEL WAS GOING TO SNAP. UPON READING THE COMPLAINTS AND RECALLS OF OTHER FORD FUSIONS, I AM SHOCKED THAT THE 2010 MODEL ISN'T INCLUDED IN THE RECALL. THE ONLY FIX FOR THIS ISSUE ACCORDING TO FORD IS TO REPLACE THE RACK AND PINION ASSEMBLY. MY SUSPISION IS THAT THE ISSUE IS WITH A SENSOR THAT BECAME FAULTY, AND THE SYSTEM TURNED OFF POWER STEERING TO PROTECT ITSELF. HOWEVER I HAVE HEARD THAT BECAUSE THE SENSOR DOES NOT HAVE A PART NUMBER, IT CANNOT BE SOLD SEPARATELY FROM THE RACK AND PINION ASSEMBLY. I UNDERSTAND COMPONENTS BREAK AND WEAR OUT, ESPECIALLY IN CARS, BUT I THINK IT'S INSANE TO HAVE TO REPLACE A $1300 PART WHEN A $50 COMPONENT FAILS.
Mileage: 111,000
WHILE MY HUSBAND WAS DRIVING MY CAR, HE LOST ALL POWER STEERING ABILITY AND THE ADVANCE TRAC AND SERVICE POWER STEERING LIGHT CAME ON. IT IS REQUIRING EXTRA ABILITY TO TURN VEHICLE. I DO NOT UNDERSTAND WHY THIS MODEL IS NOT INCLUDED IN THE RECALL OF 15V340000.
I HAVE HAD THE POWER STEERING ASSIST FAULT LIGHT COME ON 4 TIMES IN THE PASSED YEAR AND A HALF. WHEN I WENT TO FORD THEY SAID THEY COULD NOT HELP ME UNLESS THE LIGHT WAS ON. SO FINALLY THE LIGHT STAYS ON AND SUDDENLY IT IS NOT COVERED BY A WARRANTY AND THE REPAIR IS CLOSE TO $2000, HOW CONVENIENT IS THAT. YOU KNOW THEY KNEW THAT EVIDENTLY THE SYSTEM WOULD FAIL. I COULDN'T EVEN TURN THE WHEEL AND WHEN I CALLED THEM TO EXPLAIN THAT THEY TOLD ME TO DRIVE SAFELY. THIS IS A PROBLEM THAT NEEDS TO BE RECALLED.IF IT WAS RECALLED FOR OTHER YEARS WHY NOT 2010?
Mileage: 85,000
I WAS DRIVING HOME WITH MY 12 YEAR OLD SON DOWN THE POST ROAD IN ORANGE CT AND ALL OF A SUDDEN, THE MALFUCTION INDICATOR LIGHT FOR TRACTION CONTROL ILLUMINATES AND THEN I GET A MESSAGE TO SERVICE POWER STEERING NOW. WITHOUT WARNING,IN AN INSTANT, I LOST THE ABILITY TO STEER MY CAR SMOOTHLY AND SAFELY AS THE STEERING WHEEL BECAME EXTREMELY TIGHT. I DROVE ABOUT A MILE UNTIL I COULD PULL MY CAR OVER SAFELY AND THOUGHT THAT IT WAS JUST SOMETHING AS SIMPLE AS RESETTING MY CAR SO I TURNED THE CAR OFF AND RESTARTED IT, BUT BY THIS TIME, THE STEERING WHEEL WAS EVEN TIGHTER THAN BEFORE AND I COULD BARELY TURN THE WHEEL. I PRAYED AND DID MY BEST TO MANEUVER MY CAR SO THAT I WOULDN'T HIT ANYBODY ELSE, BUT IT WAS HARD TO EVEN DRIVE IN A STRAIGHT LINE PATTERN. THE TURNS I HAD TO MAKE TO DRIVE TO MY HOME WERE EXTREMELY WIDE AND UNSAFE. I'M UPSET WITH THIS AS I'VE DONE MY HOME WORK AND IT LOOKS LIKE THERE WAS AN INVESTIGATION REGARDING THIS SCENARIO BUT NOT AN ACTUAL RECALL. FORD ACKNOWLEDGES A SAFETY ISSUE, BUT APPERENTLY DOES NOTHING UNTIL SOMETHING HAPPENS. I LIVE IN A STATE THAT IS IN A RAINY SEASON AND SOON WINTER IF THIS HAD OF HAPPEN WITH SNOW ON THE GROUND...THIS WOULD HAVE BEEN BAD....VERY BAD.
Mileage: 68,000
AS I WAS BACKING OUT OF A PARKING SPACE, A WARNING SIGN POPPED UP ON MY DASH REQUESTING THAT I SERVICE POWER STEERING IMMEDIATELY. IT WAS THEN THAT MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO TURN, ALMOST HITTING CARS IN THE ROWS BEHIND ME. THANK GOD THAT I HAVE BACKUP SENSORS BECAUSE IT COULD HAVE BEEN NASTY! ANYWAYS, IT WAS DIFFICULT FOR ME TO STEER THROUGHOUT THE PARKING LOT AND FOR ME TO GET TO WHERE I NEEDED TO GO....UPDATED 12/10/15 *BF
Mileage: 75,050
POWER STEERING IS DEFAULTED WHILE DRIVING. IT BECAME SO HARD TO TURN. THANKS GOD THERE IS NO CRASH. IT HAPPENED 3 DAYS AGO IN WINSTON SALEM NC AND I NOW PARKED THE VEHICLE IN MY DRIVEWAY THINKING ABOUT WHERE TO FIND MONEY TO FIX IT
Mileage: 107,000
POWER STEERING ASSIST IS NOT WORKING
Mileage: 100,000
POWER STEERING ASSIST AND CHECK ADVANCE TRAC CAME ON! HAD TO DRIVE HOME WITH NO POWER STEERING. IT APPEARS THERE ARE SEVERAL FUSIONS THAT HAVE THE SAME PROBLEM. IT COST $1300.00 TO FIX. FORD SHOULD REIMBURSE FOR PARTS OR AND AT LEAST HAVE A RECALL ON THESE CARS. I WAS PARKED WHEN IT HAPPENED! THE POWER ASSIST HAS CAME ON BEFORE BUT THEY COULDN'T FIND THE PROBLEM UNTIL IT ACTUALLY QUIT WORKING. I HELPED MY GRANDDAUGHTER OUT SO SHE HAD A WAY TO GET TO SCHOOL! WHO COULD I CONTACT TO SEE IF FORD WILL HELP WITH THE COST?
Mileage: 83,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE ADVANCED TRACK AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Mileage: 85,000
MY 8 MONTH PREGNANT WIFE WAS DRIVING THE FUSION AND THE POWER STEERING FAILED ON HER. THE VEHICLE WAS DIFFICULT TO CONTROL AND FELT VERY UNSAFE. THE DASH REPORTED, "SERVICE POWER STEERING NOW." THIS IS THE THIRD CATASTROPHIC FAILURE WITH MY 2010 FORD FUSION, YOU CAN READ MORE ABOUT THE PROBLEMS HERE: HTTP://FORDPOWERSTEERING.COM/
Mileage: 89,000
WHILE DRIVING A MESSAGE APPEARED ON THE INSTRUMENT PANEL, "HAVE POWER STEERING SERVICED", WITHIN A FEW SECONDS "HAVE ADVANCE TRAC SYSTEM SERVICED" WARNING APPEARED. I SHUT OFF THE CAR. UPON RESTARTING THE CAR THERE WAS A TOTAL FAILURE OF THE POWER STEERING SYSTEM. IT WAS IMPOSSIBLE TO DRIVE THE CAR DUE TO THE DIFFICULTY OF TURNING THE STEERING WHEEL. I DETECTED A SLIGHT BURNING SMELL. THE CAR HAD TO BE TOWED TO THE DEALER. REPAIR INVOICE STATES AN INTERNAL FAULT OF ELECTRIC POWER STEERING. RACK AND PINION SYSTEM HAD TO BE REPLACED. MILEAGE AT THE TIME WAS 60,402. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY OR ON A BUSY ROAD THERE WOULD HAVE BEEN GREAT POTENTIAL FOR AN ACCIDENT.
Mileage: 60,402
WHILE ON A ROAD TRIP I RECEIVED A MESSAGE THAT READ "POWER STEERING ASSIST FAULT" AS SOON AS I STARTED THE CAR AND AT THE EXACT SAME TIME I LOST THE POWER STEERING. TURN OUT THAT CORRODED WIRES FRIED THE RACK & PINION. I HAD TO HAVE IT TOWED OVER A 100 MILES TO GET IT HOME. FORD TRIED TO TELL ME THAT THE WIRES WERE DAMAGED BY RODENTS. THEY CONVENIENTLY LEFT OUT THE IMPORTANT FACT THAT MY CAR (BUILT 04/07/2010) WAS NOT BUILT WITH AN EPAS GEAR HEAT SHIELD ON THE RACK & PINION. THE HEAT SHIELD WOULD HAVE PREVENTED THE WIRES FROM INCINERATING & FRYING THE RACK & PINION. FORD KNEW THAT THE LACK OF THE HEAT SHIELD WAS A PROBLEM AND TOOK STEPS TO CORRECT THIS ON THE FUTURE CARS. FUSIONS BUILT AFTER 04/12/2010 HAD THE HEAT SHIELD ADDED TO THE RACK & PINION. BUT THEY HAVE MADE NO ATTEMPT TO CORRECT THE ERROR ON THE CARS BUILT BEFORE 04/12/2010 THAT WERE BUILT WITHOUT THE HEAT SHIELD. I AM BLESSED THAT I WAS NOT ON THE ROAD AT THE TIME THAT I LOST MY POWER STEERING SINCE I WAS JUST STARTING BACK HOME ON COUNTRY ROADS IN THE MIDDLE OF THE NIGHT. IN THE PAST 5YRS I HAVE NOW HAD 3 POTENTIALLY DANGEROUS CAR MALFUNCTIONS. 1. AUG. 2013 - ENGINE SHAKING. NOT SAFE TO DRIVE. NEEDED NEW ENGINE & TRANS. MOUNTS. 2. OCT. 2013 - THROTTLE BODY FAILURE WHILE IN RUSH HOUR TRAFFIC. 3. AUG. 2015 - POWER STEERING ASSIST FAULT.
Mileage: 74,726
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING SEIZED AND THE DASHBOARD DISPLAYED A "POWER STEERING ASSIST FAULT" ERROR MESSAGE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,200.
Mileage: 50,200
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Mileage: 132,000
THERE IS A PROBLEM WITH MY POWER STEERING. IT FAILED ON ME WHEN PARALLEL PARKING. AN ERROR REFERRING TO ADVANCETRAC APPEARED ON THE DASH. I HAD TO TURN MY CAR OFF IN ORDER TO RESET IT, BUT I FEAR IT MAY HAPPEN WHEN DRIVING ON A FREEWAY.
Mileage: 82,000
COMPLETE LOSS OF STEERING ASSIST FAULT. LUCKILY MY WIFE AND DAUGHTER WERE PARKED WHEN THIS FAULT POPPED UP OTHERWISE SOMETHING BAD COULD HAVE HAPPENED. 2011 THROUGH 2012 FUSIONS HAVE BEEN RECALLED FOR THE SAME EXACT ISSUE. IT IS COMPLETELY UNFAIR FOR ME TO HAVE TO PAY FOR THIS SAFETY ISSUE.
WAS DRIVING ON I75 FROM MICHIGAN AT HIGHWAY SPEEDS WHEN I WENT TO CHANGE LANES TO EXIT AND HAD NO POWER STEERING. NEEDLESS TO SAY THIS CAR STEERS LIKE A VERY BIG TRUCK WITHOUT TO POWER ASSIST.. IT ALSO HAS A POWER STEERING ASSIST FAULT LIGHT AND SERVICE ACUTRAC LIGHT. HAVE SHUT IT OFF AND RESTARTED SEVERAL TIME FAULT DOESN'T CLEAR AND STEERING HAS NOT RETURNED!
Mileage: 85,000
I WAS DRIVING ON THREE OCCASIONS AND TURNED A CORNER. MY STEERING LOCKED UP CAUSING ME TO ALMOST GET HIT FROM BEHIND. I WENT TO A REPAIR SHOP TO GET THE POWER STEERING ADDED. HOWEVER, I WAS TOLD NO FLUID IS NECESSARY. MY CAR HAS ELECTRONIC POWER STEERING, WHICH MAY BE MALFUNCTIONING. FORD STATES MY CAR ISN'T PART OF ANY RECALL. HOWEVER, THIS ISSUE CREATES A DANGER WHEN DRIVING.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TURNING INTO A PARKING SPACE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND THE POWER STEERING WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ENTIRE POWER STEERING MECHANISM. NO FURTHER INFORMATION ON THE REPAIR WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,900. UPDATED 11/09/15*LJ
Mileage: 38,900
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL FAILED. IN ADDITION, THE SERVICE POWER STEERING AND THE TRACK WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MECHANICAL FAILURE OF THE EPAS STEERING GEAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.
Mileage: 133,000
DRIVING DOWN THE ROAD AND LOST POWER STEERING LIGHT CAME ON DASH SAYING SERVICE POWER STEERING NOW
Mileage: 55,000
MY NAME IS [XXX] . I HAVE A 2010 FORD FUSION. I WAS DRIVING ON SEPTEMBER 2,2015 WHEN I WENT TO TURN A CORNER MY STEERING WHEEL WAS VERY HARD TO TURN AND IT STILL IS. I TOOK IT TO THE FORD PLACE TO FIND OUT WHAT WAS WRONG AND THEY SAID THAT IT WOULD COST $1800 TO FIX MY VEHICLE. I THOUGHT THAT IT MIGHT NEED SOME POWER STEERING FLUID,BUT THEY TOLD ME THAT IT DOES NOT USE POWER STEERING FLUID. I AM FILING THIS COMPLAINT BECAUSE I KNOW THAT THERE ARE RECALLS ON THE 2011 FOR A STEERING PROBLEM, AND I DON'T HAVE ANY POWER STEERING AT ALL AND WOULD LIKE TO KNOW IF THERE HAVE BEEN ANYMORE COMPLAINTS ABOUT THIS PROBLEM WITH THE 2010 FORD FUSION. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE STEERING ASSIST AND THE ADVANCED TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE PERSISTED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Mileage: 115,000
POWER STERING WENT OUT ON 2010 FORD FUSION. DASH NOTIFICATIONS: SERVICE ADVANCE TRAC & POWER STEERING ASSIST FAULT. SEEING TOO MANY POSTS ON THE SAME ISSUE.
Mileage: 72,575
POWER STEERING LOCKED UP, COULD NOT TURN THE WHEEL IN ANY DIRECTION. THIS HAPPENED IN A VERY RURAL AREA WHERE THERE WAS NO PHONE SERVICE TO EVEN CALL FOR HELP. I COULD HAVE DIED. THIS IS NOT SAFE.
Mileage: 46,120
I WAS GOING DOWN THE ROAD AT 25 MPH AND THE STEERING FAILED. POWER STEERING WAS GOING IN AND OUT, AND WAS MOSTLY OUT. I HAD TO PAY FOR A NEW STEERING GEAR ASSEMBLY - DESPITE THE FACT THAT THERE SEEMED TO BE MANY, MANY, MANY VEHICLE RECALLS FOR STEERING ON THE FORD FUSION. THE DEALERSHIP AND FORD WAS UNWILLING TO PAY FOR THE REPLACEMENT PART AND LABOR. I HAD TO PAY A TOTAL OF $1833.57 FOR THE STEERING, LABOR, AND FOR THE ALIGNMENT. I AM HOPING THAT I WILL BE REIMBURSED FROM THE DEALER FOR THE THE PARTS.
Mileage: 55,765
AS OF LAST THURSDAY, THE POWER STEERING SYSTEM HAD BEEN FUNCTIONING INTERMITTENTLY. AS OF YESTERDAY IT NO LONGER FUNCTIONS AT ALL. AT FIRST, THE INFORMATION DISPLAY WOULD SHOW "POWER STEERING SYSTEM FAULT" AND THE POWER ASSIST WOULD BE GONE. SO I WOULD RESTART THE CAR AND ALL WOULD BE FINE. WELL YESTERDAY IT REQUIRED 4 RESTARTS BEFORE THE POWER ASSIST WOULD WORK. THEN ON MY LAST TIME USING THE CAR YESTERDAY IT WENT OUT COMPLETELY, NO MATTER HOW MANY RESTARTS THE SYSTEM SHOWS THAT MESSAGE AND HAS NO POWER ASSIST. THERE IS A RECALL FOR THIS VERY ISSUE FOR 2011-2012 BUT THE 2010S DEFINITELY NEED TO BE INCLUDED AS WELL. IT'S THE SAME CAR AND 2010 OWNERS ARE LEFT TO PAY FOR THE COSTLY REPAIR OURSELVES WHILE THIS IS OBVIOUSLY A KNOWN ISSUE THAT IS BEING RECTIFIED FOR 2011 AND UP OWNERS. IT'S NOT FAIR, FORD NEEDS TO STAND BEHIND THEIR PRODUCT NOT BURY THEIR HEADS IN THE SAND ON THIS 1 YEAR MODEL.
Mileage: 104,500
I AM RECEIVING NUMEROUS "POWER STEERING ASSISTANCE FAILURE" WARNINGS. IT HAPPENS UPON STARTING MY CAR AND IT'S NOW BECOMING MORE FREQUENT. THE RESULT IS A TOTAL LOSS OF POWER STEERING. I KNOW FORD HAS RECALLED THIS ITEM BUT MY YEAR (2010) WAS EXCLUDED. I BELIEVE THIS IS A SIGNIFICANT ENOUGH SAFETY ISSUE TO WARRANT AN ADDENDUM TO THE RECALL TO INCLUDE THE YEAR 2010.
Mileage: 64,500
WHILE TRAVELING DOWN A CURVY BACK ROAD AT 11:00PM, THE POWER STEERING SERVICE NOW MESSAGE APPEARED ON MY 2010 FORD FUSION'S INSTRUMENT PANEL. A MILE FURTHER DOWN THE ROAD, THE POWER STEERING COMPLETELY WENT OUT FORCING ME TO USE EVERY BIT OF STRENGTH I HAD JUST TO TURN THE WHEEL. THANK GOD I WAS ABLE TO GET HOME SAFELY. AFTER DOING SOME RESEARCH, I FOUND THIS IS AN ALL TOO OFTEN PROBLEM WITH MANY 2010 FUSION OWNERS AND KNEW I NEEDED TO FILE THIS COMPLAINT. SHAME ON FORD FOR NOT ISSUING A RECALL FOR THE POWER STEERING YET. HOW MANY BODIES DO THEY NEED TO RACK UP BEFORE ACKNOWLEDGING THERE IS A "PROBLEM"?
Mileage: 87,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD CAUTIOUSLY AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE FAILURE PERSISTED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Mileage: 57,000
MY WIFE WAS DRIVING HOME FROM WORK WHEN OUR 2010 FORD FUSION STARTED PULLING HARD TO THE RIGHT. SHE PULLED INTO A TIRE SHOP PARKING LOT BELIEVING SHE HAD A RIGHT FRONT TIRE FAILURE WHEN THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRAC, TIRES WERE FINE. I AM VERY GRATEFUL SHE WAS NO LONGER ON THE HIGHWAY AS THIS COULD EASILY HAVE RESULTED IN AN ACCIDENT.
Mileage: 158,000
A COUPLE OF MONTHS AGO THE POWER STEERING FAULT LIGHT CAME ON WHEN I PUT IT INTO GEAR AND WENT TO MOVE THE VEHICLE. SO I PUT IT BACK TO PARK WAITED A MIN THEN RESTARTED THE CAR. AFTER DOING SO THE LIGHT WOULDN'T REAPPEAR FOR A WEEK OR TWO. THEN IT WOULD DO IT AGAIN. SO I CHECKED THE FUSES BEING ITS ELECTRIC POWER STEERING AND NO BLOWN FUSES. THEN IT WOULD HAPPEN ABOUT EVERY WEEK. THE USER MANUAL STATED THAT WITHOUT THE POWER STEERING IT WOULD NOT HARM THE ADVANCE TRAC. THIS IS NOT THE FIRST CAR IVE DRIVEN WITHOUT POWER STEERING(ALSO A FORD). THE ADVANCE TRAC LIGHT WOULD APEAR AFTER ANOTHER MONTH AND ONLY WHEN THE POWER STEERING LIGHT WAS ON. WHICH IS NOW EVERY TIME I START THE CAR.SO I TOOK IT TO THE FORD DEALERSHIP WERE THEY GAVE ME A QUOTE FOR THE GEAR ASY PART# AE5Z-3504-DE. THIS CAR IS NOT OLD, VERY WELL MAINTAINED WITH APPROPRIATE MAINTENANCE. THIS SHOULD NOT BE HAPPENING AND I FEAR THE CAR IS NOT GOING TO TURN WHEN NEEDED TO AVOID HAZARDS AND OTHER NEEDED SITUATIONS WHILE DRIVING.
I WAS DRIVING THE FUSION WHEN THE POWER STEERING SUDDENLY WENT OUT. IT IS NEARLY IMPOSSIBLE TO TURN AND COULD CAUSE A SERIOUS ACCIDENT IF IT GOES OUT WHILE BEING DRIVEN, AS MINE DID. AFTER PARKING THE CAR, THE ADVANCE TRAC AND POWER STEERING SERVICE LIGHTS CAME ON. UNACCEPTABLE IN A CAR LESS THAN 5 YEARS OLD!!!!
Mileage: 88,500
MY POWER STEERING LIGHT CAME ON AND WITHIN TEN MILES OF THE LIGHT COMING ON THE STEERING WHEEL WOULD NOT MOVE AT ALL. I HAD TO HAVE IT TOWED TO THE MECHANIC WHERE I WAS TOLD IT NEEDED A NEW STEERING RACK AND THAT THIS WAS A COMMON PROBLEM WITH THE FORD FUSION. IT HAS BEEN THIRTEEN MONTHS SINCE THEN AND I NEED TO REPLACE IT YET AGAIN. TWICE IN THIRTEEN MONTHS AND WHEN I CALLED THE DEALER THEY DIDN'T GET BACK TO ME. MY CAR SHOULDN'T COST $4400 IN THIRTEEN MONTHS FOR THE SAME PROBLEM.
Mileage: 66,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mileage: 120,000
2010 FORD FUSION. WHEN DRIVING THROUGH A CONSTRUCTION ZONE, GOING AROUND A SLIGHT BEND, MY STEERING WHEEL GOT EXTREMELY TIGHT. FOR A SECOND I THOUGHT THE ENGINE SHUT DOWN. IT TOOK ALL I HAD TO TURN THE WHEEL TO AVOID HITTING THE MEDIAN. I LOST ALL POWER STEERING. I AM LUCKY THAT I WAS STRONG ENOUGH TO BE ABLE TO TURN THE WHEEL TO AVOID THE MEDIAN. AFTER THE COMPLETE SCARE, AND THANKFULLY I WAS THE ONLY ONE IN THE CAR, THE MESSAGE CAME UP "POWER STEERING ASIST FAULT, SERVICE ADVANCTRAC". I TOOK IT RIGHT TO A FORD GARAGE. THEY TOLD ME THAT THE STEERING RACK NEEDED TO BE REPLACED AT THE LOVELY TUNE OF $1,400. AFTER DOING SOME DIGGING, I FOUND THAT THERE HAS BEEN A RECALL FOR THE SAME PROBLEM FOR THE 2011+ FORD FUSIONS, BUILT IN THE SAME PLANT MINE WAS(MEXICO). I CONTACTED FORD, WHICH IS ACTUALLY PRECEPTA, AND THEY TOLD ME THAT THE RECALL IS VIN SPECIFIC. I QUESTION WHY THE 2010'S WE NOT RECALLED WHEN THEY ARE HAVING THE SAME PROBLEMS.
Mileage: 67,000
STEERING WHEEL LOCKED UP GOING DOWN ROAD AT ABOUT 40 VERY DANGEROUS IF ON A CURVY ROAD. THE LIGHT CAME ON AND SAID CHECK POWER STEERING THEN IT WENT OUT.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 37 MPH, THE POWER STEERING FAILED WHICH MADE IT DIFFICULT TO DRIVE THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED AND RECOMMENDED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPORTED TO THE MANUFACTURER WHO REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.
Mileage: 107,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING SEIZED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FUEL INLET WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Mileage: 82,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE BACKING OUT OF A DRIVEWAY AT 5 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS POWERED OFF AND RESTARTED, WHICH RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE ISSUE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,495.
Mileage: 82,495
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING WENT OUT WITHOUT WARNING. LUCKILY NO ONE WAS HURT. AT FIRST I COULD TURN THE ENGINE OFF AND BACK ON AGAIN AND THE POWER STEERING WAS BACK. NOT THE CASE NOW. NOW THE MESSEGE COMES UP..."POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" NO POWER STEERING AT ALL. THIS HAS HAPPENED WHILE I WAS DRIVING! ++ NO RECALL??? I'VE RESEARCHED THIS AND 100'S OF PEOPLE HAVE EXPERIENCED THE EXACT SAME PROBLEM. FORD SHOULD FIX THIS PROBLEM FOR EVERYONE BEFORE SOMEONE GETS HURT OR KILLED.
Mileage: 66,950
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 9/28/15 *LN
Mileage: 42,000
MY 19 YEAR OLD DAUGHTER WAS DRIVING TO COLLEGE WHEN OUT OF THE BLUE SHE WENT TO DRIVE AROUND A RIGHT HAND CORNER AT ABOUT 45 MPH AND THE ELECTRONIC POWER STEERING COMPLETELY FAILED THE CAR STEERING WAS SO HARD TO TURN THE CAR DIDN'T MAKE THE RIGHT HAND TURN SO THE CAR WENT ACROSS THE ROAD AND UP OVER THE CURB AND ALMOST HIT A LADY WALKING HER DOG NO ONE WAS HURT BUT SURE COULD HAVE BEEN THE CAR HAS NO OTHER DAMAGE BESIDES THE STEERING AND THE ADVANCE TRACK NOT WORKING I'M VERY GLAD EVERYONE IS OK I'M 50 YEARS OLD AND I HAVE NEVER SEEN ANYTHING LIKE THIS I HAD TO GO GET THE CAR OFF THE CURB AND DRIVE IT TO THE FORD DEALER WAY HARD TO DO EVEN HARDER THEN A OLDER VEHICLE IF THE POWER STEERING FAILED SOMETHING REALLY NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED 42000 MILES CAR IS LIKE NEW AND I SEE WELL OVER 500 COMPLAINTS SO FAR SO I WOULD SAY THIS ISN'T JUST A RANDOM PROBLEM.
Mileage: 42,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING A TURN, THE STEERING WHEEL REQUIRED FORCE IN ORDER TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
WHILE DRIVING APPROXIMATELY 30 MPH LOST ALL POWER STEERING. VERY HARD TO STEER COULD HAVE CAUSED A CRASH. THE DASH READOUT SAID POWER STEERING ASSIST FAILURE, SERVICE ADVANCETRAC. CAR HAS ONLY 55,708 MILES ON IT. VERY DANGEROUS PROBLEM WHEN YOU CAN LOOSE POWER STEERING WHILE DRIVING. THANK GOD THERE WASN'T AN ACCIDENT.
Mileage: 55,708
WHILE DRIVING STEERING LOCKED AND SERVICE ADVANCETRAC LIGHT CAME ON. IT IS HAPPENING MULTIPLE TIMES ALMOST CAUSING ME TO CRASH
Mileage: 135,000
MY 20 YEAR OLD DAUGHTER AND TWO FRIENDS WERE TRAVELING BACK FROM THE CAMPGROUND HEADING BACK TO ONE OF THE FRIENDS HOUSE FOR THE NIGHT. THEY HAD DECIDED TO STOP BY A COFFEE SHOP JUST AROUND THE CORNER FROM WHERE THEY WERE HEADING. WHEN SHE WENT TO MAKE THE TURN FROM THE HIGHWAY INTO THE PARKING LOT THE CAR LOST ALL POWER STEERING. SHE MANAGED TO GET THE CAR INTO A PARKING SPACE AND NO ONE WAS INJURED NOR WAS THERE A WRECK. SHE STATED TO ME THAT THE CAR WAS FINE NO PROBLEMS AT ALL UNTIL SHE SLOWED TO MAKE THE TURN INTO THE PARKING LOT THAT WHEN THE POWER STEERING WENT OUT AND A MESSAGE CAME UP ON THE DASH ALONG WITH THE TRACTION CONTROL SYMBOL. THERE WERE NO WARNING SIGNS BEFORE THE PROBLEM ACCRUED JUST HAPPENED AT THE SNAP OF YOUR FINGER.
Mileage: 93,333
DRIVING ON I 76 AND POWER STEERING STOPPED WORKING A OF A SUDDEN. A MESSAGE CAME UP ON THE DASHBOARD THAT SAID "CHECK ADVANCETRAC" " SERVICE POWER STEERING". THE DEALER SAID IT'S A PROBLEM WITH THE COMPUTER MODULE AND I NEED A NEW RACK AND PINION WHICH WILL COST ME OVER $1800.00. THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THE POWER STEERING FOR FORD FUSION AND EVEN RECALLS REGARDING THE ISSUE ON 2011 THROUGH 2015, BUT SINCE MY CAR IS A 2010 AND IS NOT PART OF THE RECALL I HAVE TO PAY OUT OF POCKET. IT IS A MAJOR SAFETY CONCERN. WHEN MY POWER STEERING WENT OUT I COULD BARELY MAKE TURNS AND HAD TO GET A MAN ON THE STREET TO PARK MY CAR BECAUSE I DIDN'T HAVE THE STRENGTH TO. MY 1 YEAR OLD SON WAS IN THE VEHICLE WITH ME WHEN THIS HAPPENED. MY CAR IS 5 YEARS OLD AND ONLY HAS $33000 MILES ON IT AND FORD REFUSES TO HELP ME WITH THIS EXPENSE AT ALL. THEY ARE A TERRIBLE COMPANY WHO ONLY CARES ABOUT SAVING MONEY. THEY ARE NOT EVEN CONCERNED ABOUT THEIR CUSTOMERS SAFETY AND HOW THIS CAN CAUSE ACCIDENTS. SORRY FORD ALL OF US DON'T HAVE $1800 TO SHELL OUT ON REPAIRS THAT ARE SOMETHING THAT SHOULD OF NEVER HAPPENED IN THE FIRST PLACE. DO NOT BUY A FORD FUSION! ALSO DO NOT TAKE YOUR CAR FOR REPAIR AT JOHN KENNEDY FORD IN CONSHOHOCKEN, PA.
Mileage: 33,000
POWER STEERING FAILURE WHILE DRIVING. WAS EXTREMELY DIFFICULT TO MANUALLY STEER IT INTO SAFE PLACE. THIS ALSO HAPPENED TO MY MOTHER IN LAW AND MY WIFE WHEN THEY WERE DRIVING. SO THREE INCIDENTS TOTAL. VERY UNSAFE. ALL THREE TIMES, THE STEERING WORKER AGAIN WHEN CAR WAS RESTARTED
Mileage: 53,480
WHILE DRIVING AT 50 MPH MY DAUGHTER LOST POWER STEERING AND HAD GREAT DIFFICULTY PULLING OVER SAFELY. HAD THE VEHICLE TOWED TO GARAGE WHO COULDN'T FIX IT SO SHE HAD TO DRIVE TO A DEALER (IT PULLED BADLY AS SHE DROVE) AND THE DEALER FIXED IT $1525. AND SAID THEY HAD SEEN THIS SEVERAL TIMES BEFORE
Mileage: 75,000
ELECTRIC STEERING STOPPED WORKING JUST LIKE THE RECALLED 2011 & 2012 FUSIONS BUT THE 2010 WAS NOT RECALLED. FORD RESET THE CODES AND IT HAPPENED AGAIN. MULTIPLE OTHER ERROR CODES HAD THEM REPLACE OTHER PARTS FOR $600 BUT THE ELECTRIC POWER STEERING KEPT FAULTING EVERY FEW DAYS AFTER A RESET SO THEY REPLACED THE DEFECTIVE ELECTRIC STEERING PART FOR $2400. NO PROBLEMS SINCE. WHY WASN'T THE 2010 RECALLED TOO?
Mileage: 110,000
THIS ISSUE HAPPENS OFTEN. IT HAS HAPPENED IN NEUTRAL, FIRST AND SECOND GEARS. I WILL EITHER BE STATIONARY OR DRIVING AND THE POWER STEERING ASSIST WILL FAIL AND THROW UP A FAULT ON MY DASH. AT THAT POINT IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL CAUSING ME TO NOT BE ABLE TO CONTROL THE CAR.
Mileage: 67,000
I WAS DRIVING, AND THE CAR CHIMED A COUPLE OF TIMES AND THE POWER STEERING IMMEDIATELY STOPPED WORKING. THE SERVICE POWER STEERING SYSTEM NOW READING AND ADVANCE TRAC READING STARTED TO SHOW. FORD SAYS IT HAS NOT HAD ANY MAJOR ISSUES AS PER 2 FORD SERVICE DEALERSHIPS. I WENT TO COLLEGE FOR AUTOMOTIVE AND WORKED AS A TECH FOR FORD AND I KNOW POWER STEERING RANDOMLY GOING OUT IS A SAFETY ISSUE. WE WERE FORTUNATE TO NOT HAVE ANY INJURIES, BUT THIS ISSUE ALMOST GOT US INTO A WRECK. I WILL NOT PAY FORD TO FIX A DYSFUNCTIONAL PART THAT THEY INSTALLED. PAYING FORD TO FIX THE PROBLEM IS LIKE PAYING A SERIAL KILLER TO SHARPEN YOUR KNIVES BEFORE HE/SHE DECIDES WHICH KNIFE TO STAB YOU WITH.
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL REQUIRED ADDITIONAL FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
MY WIFE WAS DRIVING THE FORD FUSION AND AN ERROR FOR "SERVICE POWER STEERING" CAME UP ON HER DASHBOARD. SHE STILL HAD POWER STEERING AND WAS ABLE TO MAKE IT TO WORK AND PARK. UPON LEAVING WORK, SHE TURNED THE CAR ON AND REALIZED THE POWER STEERING WAS COMPLETELY GONE. SHE COULD NOT DRIVE THE CAR BECAUSE SHE COULD NOT EFFICIENTLY TURN THE WHEEL. I HAD TO GO PICK HER UP AND AT WHICH POINT I REALIZED I COULD ATTEMPT TO STEER THE CAR. I WAS ABLE TO MAKE THE COMMUTE HOME SAFELY, ALTHOUGH THE DRIVE WAS A STRUGGLE THE ENTIRE TIME. WE TOOK THE CAR TO A FORD DEALERSHIP. THEY WERE UNAWARE OF ANY COMMON ISSUES. THEY DIAGNOSED THE CAR NEEDING A NEW RACK AND PINION UNIT (THE EPAS UNIT). WE REPLACED THE RACK AND PINION, NOT THROUGH FORD BECAUSE THEY WANTED $1800 WE DID NOT HAVE. AND THE ISSUE IS STILL PRESENT. THE CAR NOT SAFE TO DRIVE. IT HAS BEEN A REAL INCONVENIENCE FOR MY FAMILY. THE CAR IS 5 YEARS OLD AND THIS IS A MAJOR ISSUE. AND WE STILL HAVE 3 YEARS LEFT OF PAYMENTS ON SOMETHING THAT IS CURRENTLY NOT DRIVE-ABLE....//. UPDATED10/27/15 *BF UPDATED 12/05/2017*CN
Mileage: 90,000
WHILE MAKING A RIGHT HAND TURN, AFTER STOPPING AT A TRAFFIC LIGHT, AN ALARM SOUNDED AND A NOTIFICATION POPPED UP SAYING "SERVICE ADVANCETRAC" AND THERE WAS A COMPLETE LOSS OFF POWER STEERING. AS I HAVE DONE IN THE PAST WHEN THIS ISSUE HAS OCCURRED, I SHUT THE CAR OFF AND THEN RESTARTED IT AND THE PROBLEM AND NOTIFICATION WERE GONE. MOMENTS LATER WHILE DRIVING ON THE HIGHWAY THE EXACT SAME PROBLEM HAPPENED AGAIN. I PULLED OFF TO THE SHOULDER, RESTARTED BUT THIS TIME THE PROBLEM PERSISTED. NOW AFTER 3 RESTARTS THE PROBLEM REMAINS AND MY CAR REMAINS EXTREMELY DIFFICULT TO STEER SAFELY. UPDATED 12/21/2015*JS
Mileage: 71,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE SERVICE ADVANCE TRACTION AND SERVICE POWER STEERING NOW WARNING LIGHTS ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SLOWER SPEEDS, THE POWER STEERING ASSIST FAILED. ONCE THE FAILURE OCCURRED, THE POWER STEERING ASSIST FAULT, ENGINE LIGHT, AND ADVANCE TRACK FAILURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Mileage: 48,000
CAR LOST POWER STEERING AS I WAS TURNING, PULLED HARD RIGHT, CAUSING CAR TO HIT A SMALL TREE. MINOR DAMAGE; CRACKED HEADLIGHT LENS AND FRONT NOSE PIECE DETACHED FROM FENDERS. THE CAR WAS RESTARTED AND THE STEERING APPEARED TO BE FINE. HOWEVER, SINCE THIS HAPPENED, THE STEERING APPEARS TO BE HARDER TO CONTROL AND THE CAR HAS A HARD PULL WHEN ACCELERATING SIMILAR TO TORQUE STEERING. THE CAR NEVER HAD A PROBLEM WITH TORQUE STEERING PRIOR TO THIS INCIDENT. THE CAR ALSO DEVELOPED A SWAY WHEN HITTING THE SMALLEST ROAD BUMPS, SUCH AS COMING OFF A BRIDGE.
Mileage: 60,971
THIS MORNING I DROVE MY 2010 FORD FUSION WITHOUT INCIDENT. WENT OUT LATER THE SAME DAY AND HAD THE POWER STEERING AND ADVANCE TRAC SERVICE MESSAGES APPEAR LESS THAN A MILE AFTER I STARTED DRIVING. I WENT 3 OR 4 MORE MILES AND HAD THE POWER STEERING MESSAGE GO TO SERVICE POWER STEERING NOW!. IN THE SPAN OF 4 MILES I WENT FORM NO ISSUES TO HAVING NO POWER STEERING AND BARELY BEING ABLE TO KEEP THE CAR ON THE ROAD. LOOKING ON LINE SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THIS IS EXTREMELY DANGEROUS IF A LESS EXPERIENCED DRIVER OR SOMEONE NOT AS STRONG AS I WAS WOULD HAVE BEEN DRIVING THERE COULD HAVE BEEN A MAJOR INCIDENT. PLEASE LOOK INTO THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.
Mileage: 149,367
FOR MONTHS I HAVE BEEN RESETTING MY CARS "POWER STEERING ASSIST FAULT" BY TURNING MY CAR OFF AND TURNING IT BACK ON AND THE POWER STEERING WOULD SUDDENLY WORK AGAIN. LAST NIGHT MY CAR TOOK A COUPLE TURNS ON AND OFF FOR IT TO WORK WHICH IS THE FIRST TIME IT TOOK MORE THAN ONCE TO RESET. TODAY AFTER CHURCH I TURNED MY CAR ON AND OFF 10 TIMES AND IT STILL WOULDN'T RESET SO I WAS FORCED TO DRIVE MY CAR HOME WITH NO POWER STEERING, THINKING ABOUT THE FACT THAT IF A CAR SERVED OR A KID RAN OUT IN FRONT OF ME, I WOULDN'T BE ABLE TO SWERVE TO AVOID THEM. BESIDES THE FACT THAT I CAN'T DRIVE MY CAR TO GET TO AND FROM WORK THIS WAY, I DON'T HAVE 1500 DOLLARS TO FIX A PROBLEM THAT SHOULD BE RECALLED IN MY 2010 FORD FUSION AS WELL AS THE 2011-2012 YEARS. THIS PROBLEM IS OBVIOUSLY A RESULT OF FAULTY EQUIPMENT USED IN MANUFACTURING AND NOT BECAUSE OF THE DRIVER.
Mileage: 85,000
I WAS DRIVING HOME FROM WORK, HAD TO STOP AND DROP SOME ITEMS OFF FOR MY DAUGHTER AT SUMMER CAMP. WHEN I WAS LEAVING CAMP THE STEERING FELT LIKE IT WANTED TO PULL TO THE RIGHT, A FEW MILES DOWN THE ROAD ALL POWER STEERING WAS LOST. SERVICE ADVANC-TRAC WARNING MESSAGE WAS BEING DISPLAYED ON THE DASH BOARD. I PULLED OVER AT A CONVENIENT STORE TO INVESTIGATE THE PROBLEM, COULD NOT FIND ANYTHING. IT WAS RAINING SO I CAREFULLY DROVE HOME WITHOUT ANY POWER STEERING. TOOK CAR TO LOCAL DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A RACK& PINION FAILURE, TOTAL COST TO REPAIR $1,641.00. THE DEALER STATED THEY HAD NOT SEEN THIS PROBLEM BEFORE. AFTER A SHORT SEARCH I FOUND HUNDREDS OF SIMILAR PROBLEMS REPORTED. I READ WHERE THIS SAME PROBLEM INITIATED A RECALL ON THE 2011 FORD FUSION, BUT NO HELP REFERENCED TO THE 2010 FORD FUSIONS. IF THEY IDENTIFIED THE DEFECT IN THE 2011 MODELS, SHOULDN'T THEY FIX THE PROBLEM FROM THE PREVIOUS MODELS WITH THE ADVANCE-TRAC SYSTEM. NO DEALER WILL TOUCH THIS VEHICLE WITH ITS DEFECT AS A TRADE-IN, MEANWHILE I'M STILL PAYING ON A CAR THAT I CAN NOT DRIVE SAFELY.
Mileage: 92,000
I HAVE HAD SAME STERRING ISSUE AS THE 2011 FUSIONS AND WAS TOLD THE ONLY RECORSE WAS TO REPLACE THE WHOLE RACK. AND THE RACK I PUT IN HAD THE SAME ISSUE. THE RECALL NEEDS TO BE EXTENDED TO EVERY CAR AND YEAR THAT HAS THAT TYPE OF UNIT IN IT
Mileage: 100,000
WHILE DRIVING MY 2010 FORD FUSION INTO PARKING LOT, THE SERVICE ADVANCE TRAC WARNING APPEARED. I PARKED AND WENT INTO A STORE. AFTER SHOPPING, I WAS READY TO BACK OUT OF THE PARKING SPACE AND COULDN'T. I HAD NO POWER STEERING AND THE WARNING LIGHT SAID "SERVICE POWER STEERING NOW". I HAD MY YOUNG DAUGHTER AND MY MOTHER WITH ME, SO THANK GOD WE WERE ALREADY IN A PARKING LOT AND NOT IN TRAFFIC OR AT A HIGHER SPEED!! (I'M ALSO SO THANKFUL MY NEWLY LICENSED SON WASN'T DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED.) I HAD TO LEAVE MY CAR THERE SINCE IT'S NOT SAFE TO DRIVE AND CALL FOR A RIDE. I WILL BE TAKING IT FOR SERVICE ON MONDAY, MOST LIKELY BY TOW TRUCK. I HAVE FOUND MANY OTHER CASES ONLINE JUST LIKE MINE WHERE THE EXACT SAME THING HAS HAPPENED. I CAN ALMOST BET THE PROBLEM IS THE POWER STEERING RACK. WITH SO MANY REPORTS, WHY HASN'T FORD ISSUED A RECALL FOR THIS? THIS SEEMS LIKE A VERY EXPENSIVE PROBLEM AND I THINK FORD SHOULD HAVE TO PAY TO HAVE IT FIXED. WHEN I BOUGHT THIS CAR IN 2011, I DID NOT EXPECT TO HAVE TO WORRY ABOUT MAJOR SAFETY ISSUES LIKE THIS. I REALLY THOUGH I WAS GETTING ONE OF THE SAFEST CARS ON THE MARKET, BUT APPARENTLY NOT.
Mileage: 99,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 10 MPH, THE POWER STEERING FAILED. THE INSTRUMENT PANEL INDICATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED THE ENGINE AND THE WARNING INDICATOR DISAPPEARED. THE CONTACT WAS ABLE TO DRIVE NORMALLY FOR ABOUT TWO MORE MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 8/31/15*CN UPDATED 10/30/2017*CN
Mileage: 55,000
THE POWER STEERING FROZE AND I WAS UNABLE TO STEER THE CAR. THE POWER STEERING FAULT INDICATOR CAME ON IN THE DISPLAY AREA. I HAVE EXPERIENCED THIS, BRIEFLY, MANY TIMES RIGHT AFTER STARTING THE CAR. THIS WAS THE FIRST TIME WHILE THE CAR WAS ALREADY IN GEAR. LUCKILY I WAS JUST TRYING TO GET OFF MY DRIVEWAY AT THE TIME.
Mileage: 55,000
ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.
Mileage: 117,000
WHILE MY WIFE WAS DRIVING HOME FROM WORK ON 6/12 THE POWER STEERING WENT OUT. SHE HAD A VERY DIFFICULT TIME TRYING TO STEER THE CAR. IT HAPPENS TWICE ON HER WAY HOME FIRST TIME NEARLY CAUSED AN ACCIDENT BUT SHE WAS ABLE TO COAST IT INTO AN EMPTY PARKING LOT. SHE TURNED THE CAR OFF AND LET IT SIT FOR A FEW. SHE THEN STARTED IT UP AGAIN AND TRIED TO CONTINUE HOME WHEN SHE GOT A BLOCK AWAY IT HAPPENED AGAIN I HAD ONE HELL OF A TIME TRYING TO GET IT TO TURN INTO OUR DRIVEWAY. GOT UP THE NEXT MORNING AS STILL THE SAME ISSUE ADVANCE TRAC NEEDS SEVICED. IF FORD WANTS TO TURN OUT A SUBSTANDARD PART I WON'T BE BUYING ANOTHER FORD PRODUCT AGAIN. NO I'M BEING TO IT NEEDS A NEW RACK AT 55000 MILES AND WILL COST AROUND $1800. THIS IS COMPLETE BS FOR A VEHICLE TO NEED A NEW RACK AT THAT LOW OF MILES. THIS IS VERY DANGEROUS A FORD NEEDS TO HAVE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS HURT OR CAUSES AN ACCIDENT. IF NOT SOUNDS LIKE I NEED TO CONTACT AN ATTORNEY.
Mileage: 55,000
MY WIFE WAS DRIVING HOME FROM WORK WHEN SUDDENLY SHE EXPERIENCED A LOSS OF POWER STEERING IN HER VEHICLE. AFTER TRYING TO KEEP FROM BEING IN AN ACCIDENT SHE WAS ABLE TO PULL HER 2010 FORD FUSION INTO A PARKING LOT. AFTER SHE TURNED INTO THE PARKING LOT SHE TURNED OFF THE VEHICLE AND LET IT SIT FOR A FEW SECONDS THEN SHE RESTARTED THE VEHICLE AND SHE WAS ABLE TO PROCEED A LITTLE FURTHER. THEN IT HAPPENED FOR A SECOND TIME. ONCE AGAIN SHE TURNED THE IGNITION OFF, LET IT SIT FOR A FEW MOMENTS THEN RESTARTED THE VEHICLE. SHE WAS ABLE TO DRIVE A LITTLE FURTHER UNTIL IT ONCE AGAIN HAPPENED AS SHE WAS TURNING INTO OUR DRIVEWAY. ON THE MORNING OF SATURDAY 6/13/2015 I WENT OUT TO THE VEHICLE AND STARTED IT UP AND TRIED TO BACK IT OUT OF OUR DIVE WAY WHEN THE SERVICE THE ADVANCE TRAC SYSTEM MESSAGE APPEARED. I TURNED THE VEHICLE OFF THE RESTARTED THE VEHICLE AND THEN A DIFFERENT MESSAGE APPEARED. THIS TIME IT WAS THE SERVICE POWER STEERING ASSIST MESSAGE. I THEN TURNED OFF THE VEHICLE AND CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT IT WAS A COMMON PROBLEM WITH THE FUSION AND THAT I WOULD NEED TO SCHEDULE AN APPOINTMENT TO HAVE THE POWER STEERING RAC REPLACED AND IT WOULD COST AROUND $1,800 TO REPLACE. I TOLD THE MAN THAT WAS RIDICULOUS FOR A VEHICLE THAT HAS ONLY 56,787 MILES ON IT. I HAVE RESEARCHED THIS AND HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND IF IT WAS NOT FOR MY WIFE'S QUICK THINKING SHE MAY HAVE BEEN INVOLVED IN AN ACCIDENT. PLEASE RESEARCH THIS ISSUE BEFORE IT HAPPENS TO SOMEONE ELSE AND UNFORTUNATELY COST SOMEONE THEIR LIFE. PLEASE FEEL FREE TO CONTACT ME ANYTIME FOR ADDITIONAL INFORMATION.
Mileage: 56,787
DRIVING 2010 FORD FUSION SEL V6 HOME AT NIGHT AT AROUND 70 MPH, SUDDENLY MESSAGE CAME UP "ADVANCE TRACK , SERVICE POWER STEERING NOW". WE HAD SEEN THIS MESSAGE BEFORE. THIS IS THE FIFTH OCCURRENCE. THE VEHICLE MAINTAINS ITS STEERING ABILITY (GOING 70 MPH), BUT UPON ARRIVAL AT OUR DESTINATION, AND THE SHUT OFF OF THE ENGINE, ALL POWER-STEERING ASSIST IS LOST. THIS HAS HAPPENED FIVE TIMES BEFORE. THE FORD DEALER CAN CLEAR ALL OF THE ERROR MESSAGES AND THE CAR WILL HAVE ITS POWER STEERING ABILITY AGAIN; HOWEVER, WHEN THE FORD MECHANIC DIAGNOSED THE ERROR MESSAGES AND THE PROBLEM, HIS SOLUTION WAS TO REPLACE THE ELECTRICAL RACK AND PINION STEERING ASSIST AT A COST OF $1200 PLUS LABOR. I DECLINED, AS I AM SURE THAT THE PROBLEM WILL RECUR. HOW DO I GET RID OF THIS CAR? HOW CAN I SELL IT AND NOT DECLARE ITS UGLY PERSISTENT PROBLEM?? WHY DOESN'T FORD ACT ON THIS? THE MECHANIC STATED THAT HE DIDN'T KNOW OF ANY OTHER CARS WITH THIS PROBLEM.
Mileage: 125,000
THE STEERING WENT OUT IN THE VEHICLE JANUARY 2014, POWER STEERING WENT OUT WITH NO WARNING. THE REPAIR SHOP STATED THAT THE STEERING RACK NEEDED TO BE REPLACED AND WOULD COST ABOUT $2000.00. THEY ALSO MADE MENTION THE POWER STEERING WITH THE FORD FUSION'S HAVE HAD ALOT OF PROBLEMS IN THIS YEAR. ONCE AGAIN MAY 4TH , 2015 23,000 MILES LATER, I FELT THE STEERING WHEEL BINDING AND LOCKING. MY SERVICE POWER STEERING NOW INDICATORS CAME ON. FORD CLAIMS WHEN YOU LOOSE POWER STEERING THE CAR WILL GO INTO A MANUAL MODE. THIS IS TRUE TO SOME EXTENT. YOU ARE FIGHTING TO STEER THE CAR BECAUSE YOU ARE FIGHTING WITH THE GEARS IN THE RACK. THE STEERING LOCKS AND I ALMOST CRASHED SEVERAL TIMES TO GET TO A SAFE LOCATION, I WENT INTO ONCOMING TRAFFIC, BECAUSE THE STEERING LOCKED. I HAD THE CAR TAKE TO FORD DEALER FOR REPAIRS AND WAS TOLD THE STEERING RACK WAS BAD AGAIN, AND ONCE AGAIN HAD TO MAKE REPAIRS. THERE IS NO RESAON I SHOULD OF HAD TO PUT TWO STEERING RACKS IN WITHIN 20,000 MILES. THE RECALL DONE WAS FOR 2011 VEHICLES. THE NHTSA NEEDS TO LOOK INTO THE 2010 MODELS. THE COMPANY I WORK FOR OWNED 5 FORD FUSIONS ALL THE SAME MODEL, WE HAVE ALL HAD THE SAME PROBLEMS.
Mileage: 114,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE POWER STEERING GEAR AND RACK AND PINION ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. MA 08/10/15 UPDATED 8/14/15*JS
Mileage: 89,000
WHEN TRYING TO TURN THE STEERING WHEEL WHEN STARTING FROM A STOPPED POSITION, THE POWER STEERING WAS NOT WORKING AND A SERVICE ADVANCE TRACK WARNING CAME ON. IF I DID NOT HAVE THE PHYSICAL POWER TO TURN THE WHEEL, I COULD HAVE VERY EASILY HAVE HIT ANOTHER VEHICLE. I TOOK THE CAR IN FOR A CAR WASH, AND THE POWER STEERING CAME BACK ON ABOUT 5-10 MILES DOWN THE ROAD. IT WENT OUT AND BACK ON INTERMITTANTLY DURING THE NEXT FEW MONTHS. IT TOTALLY WENT OUT SOMEWHERE AROUND THE END OF MARCH OR BEGINNING OF APRIL. ACCORDING TO "FORD POWER STEERING FAILURE REPORTS INVESTIGATERD BY FEDERAL REGULATORS/OREGONLIVE.COM" DATED OCTOBER 6, 2014 AT 8:46 AM "FORD SAYS IT'S COOPERATING WITH THE INVESTIGATION AND ANYONE EXPERIENCING POWER STEERING PROBLEMS WITH THEIR VEHICLES SHOULD CONTACT THEIR DEALER". MAY 12, 2015 I TOOK THE VEHICLE TO THE FORD DEALER AND THEY PULLED CODES 100410 - UNABLE TO COMMUNICATE WITH POWER STEERING SYSTEM. CHECKED FOR POWERS AND GROUNDS, POWER AND GROUNDS OK. REFERRED TO INTERACTIVE VEHICLE DIAGNOSTIC. THEY FOUND POWER STEERING MODULE/RACK FAILURE. RECOMMENDED REPLACEMENT AT A COST OF #1647.79. THEY SAID IT WAS NOT ON THE RECALL AT THAT TIME. WHEN THE MECHANIC BROUGHT THE CAR FORWARD, HE ALSO INFORMED ME THAT MODELS PRODUCED SIX MONTHS EARLIER HAVE THE OLD POWER STEERING WITH THE FLUID. HE SAID I HAVE THE ELECTRONIC ONE THAT THE NEWER MODELS HAVE. I RECENTLY CHECKED THE RECALL THAT FORD WAS HAVING ON THE FUSION. MY VIN # SHOWS 0 RECALLS. THE FUSION RECALL MENTIONS ROAD SALT AND OTHER CONTAMINANTS CAN CAUSE CORROSSION AND BREAKAGE. I LIVE IN WISCONSIN AND FEEL THAT MY CAR SHOULD BE INCLUDED IN THIS RECALL. MY WIFE HAULS KIDS AND HAS A HARD TIME TRYING TO DRIVE THIS CAR. FOR SAFETY SAKE, I FEEL IT SHOULD BE RECALLED AND FIXED IMMEDIATELY.
Mileage: 95,400
I HAVE BEEN PULLING OUT OF MY DRIVEWAY AND THE CAR WILL START BEEPING, SCREEN ON DASHBOARD SAYS POWER STEERING ASSIST FAIL YOUR STEERING WHEEL LOCKS YOU HAVE TO SHUT OFF THE CAR THEN TURN IT BACK ON AND IT IS FINE. THIS HAS HAPPENED PULLING OUT OF STORES, WORK, AND MY HOUSE MULTIPLE TIMES. YESTERDAY DRIVING DOWN THE ROAD AT 45 MPH IT STARTS BEEPING AND I CAN'T TURN!!!!! THANK GOD NO ONE WAS BEHIND ME AS I HAVE TO COME TO A STOP ON A ROAD AND SHUT IT OFF AND TURN IT BACK ON. I HAVE 3 SMALL CHILDREN AND THIS ISN'T SAFE. I WILL BE CONTACTING EVERYONE I CAN. FORD NEEDS TO RECALL THIS AND FIX MY CAR.
Mileage: 113,705
I WAS DRIVING HOME FROM WORK (70 OR SO MILES AWAY FROM WHERE I LIVE) AT ABOUT THE HALFWAY POINT I HEARD CAR DING AND A WARNING POPPED UP ON MY DASHBOARD SAYING "POWERSTEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" AND RIGHT AWAY I IMMEDIATELY COULD FEEL THE STEERING WHEEL BEING UNABLE TO TURN. I WAS GOING 50 MILES AN HOUR AND AS SOON AS THE WARNING POPPED UP MY STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN. I WENT RIGHT INTO A FIELD AS THE ROAD TURNED INTO A CURVE AND THE STEERING WHEEL WAS TOO HARD TO TURN. I WENT OFF THE ROAD AND INTO A FIELD. NO AIR BAGS WENT OFF AND I SLAMMED MY HEAD INTO THE STEERING WHEEL. AFTER THE SHOCK OF WHAT HAPPENED I SHUT MY CAR OFF AND CALLED MY FIANC CRYING FREAKING OUT AS I WAS STILL ANOTHER 40 OR SO MILES AWAY FROM HOME. MY HEAD HURT BUT I DID NOT RELIEVE MEDICAL ATTENTION. HE TOLD ME TO CALM DOWN AND HE WOULD SEE IF THERE WAS ANYTHING ON THE INTERNET ABOUT THIS ISSUE WITH MY CAR. AND HE FOUND OUT IT IS AN ONGOING ISSUE WITH MANY PEOPLE. HE TOLD ME TO LEAVE MY CAR OFF FOR A WHILE AND TURN IT BACK ON. WHEN I DID THE POWERSTEERING WORKED AGAIN AND AFTER TAKING A FEW DEEP BREATHS I WAS ABLE TO GET OUT OF THE FIELD AND RICE THE REST OF THE WAY HOME WITHOUT ANY MORE INCIDENTS THAT DAY. 2 DAYS LATER ON MAY 12TH 2015 THE POWERSTEERING FAILED AGAIN AND HAS SINCE CONTINUED TO NOT WORK. I WAS INCHES AWAY FROM GOING INTO A GUARDRAIL AT 65 MPH BEFORE I SLAMMED ON THE BREAKS AND PULLED THE WHEEL TO THE LEFT AS HARD AS I COULD TO GET AWAY FROM THE GUARD RAIL, THANKFULLY THERE WAS NO CAR COMING IN THE LEFT LANE.
Mileage: 108,000
DRIVING HOME FROM THE STORE THE SERVICE POWER STEERING NOW LIGHT CAME ON. POWER STEERING WENT OUT . MY WIFE AND SON WERE ALSO IN THE CAR,LUCKILY WE WERE ABLE TO MAKE IT HOME WITHOUT ISSUE. READING ONLINE IT TURNS OUT THIS IS A VERY COMMON AND EXPENSIVE ISSUE WITH OTHER FORD OWNERS AND NEEDS TO BE ADDRESSED BY FORD IMMEDIATELY.
Mileage: 111,371
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER AND WAS UNABLE TO TURN CAUSING DAMAGE TO THE ELECTRIC MOTOR AND THE FRONT TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ELECTRIC MOTOR NEEDED TO BE REPROGRAMMED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 7/28/15*CN UPDATED 10/17/2017*CN
Mileage: 82,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE PULLING INTO A DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Mileage: 138,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 4 MPH, THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER STATED THAT THE POWER STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,700.
Mileage: 84,700
CAR HAD A FLAT TIRE, THEN CHANGED TO THE SPARE AND STARTED TO DRIVE IT TO GET A NEW TIRE. ONCE I STARTED A DASHBOARD NOTIFICATION CAME UP "SERVICE ADVANCETRACK" AND THE POWER STEERING WAS GONE. THE VEHICLE WAS NEARLY IMPOSSIBLE TO TURN. A MECHANIC REPLACED THE RACK AND PINION AND RESET THE WARNING. A FEW DAYS LATER THE CAR ALERTED THE SAME WARNING AND STEERING ASSIST WAS GONE, MECHANIC RESET THE CODE AND THE POWER STEERING RETURNED. THEN 3 DAYS AGO, WITHOUT A FLAT TIRE OR ANY NOTICE THE POWER STEERING WENT OUT AGAIN MAKING THE CAR NEARLY IMPOSSIBLE TO DRIVE AGAIN.THIS TIME THE MECHANIC SAID THAT THE CODE COULD NOT BE RESET DUE TO A COMPONENT FAILURE.
Mileage: 140,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SEIZED AND BECAME DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Mileage: 91,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND PROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Mileage: 105,000
POWER STEERING WENT OUT WHILE HUSBAND WAS TURNING ONTO A NEIGHBORHOOD STREET RESULTING IN HITTING A PARKED VEHICLE ON APPROXIMATELY 8/5/2014. AS OF TODAY, 5/28/2015, POWER STEERING/VEHICLE HAS NOT BEEN REPAIRED AND HAS AGGRAVATED/CAUSED NECK INJURY TO WIFE FROM HAVING TO DRIVE WITHOUT POWER STEERING. WIFE IS CURRENTLY SEEING A NEUROSURGEON AS WELL AS PAIN MANAGEMENT FOR NECK PAIN, COMPRESSED SPINAL CORD, BULGING DISC, SPASMS. WIFE IS CURRENTLY WAITING ON EPIDERAL STEROID INJECTIONS. *TR
Mileage: 95,000
I WAS PULLING OUT AT AN INTERSECTION AND THE POWER STEERING WENT OUT CAUSING ME TO HAVE TO DRIVE IT IN A DITCH. I WAS SO UPSET. IT ALMOST CAUSED ME TO HIT HEAD ON WITH ANOTHER VEHICLE. APPARENTLY LOTS OF PEOPLE ARE HAVING THIS PROBLEM AND IT SHOULD BE RECALLED. I AM SO UPSET.
Mileage: 124,000
MY POWER STEERING IS OUT IN MY CAR. IT SAYS POWER ASSET FAULT AND THEN IT WILL SAY SERVICE AUTOTRACK. I AM NOT THE ONLY ONE I HAVE LOOKED EVERYWHERE AND THERE IS A LOT OF PEOPLE HAVING THE SAME PROBLEMS THAT I'M HAVING. IT SHOULD BE RECALLED. I WILL TELL EVERYONE I KNOW NOT TO GET A FORD UNLESS THIS PROBLEM GETS RECALLED. I DON'T HAVE THE 2000 TO FIX MY CAR.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,000.
Mileage: 82,000
MY VEHICLE'S POWER-STEERING GOT DISABLED OUT OF NOWHERE APPARENTLY I'M NOT THE ONLY ONE WITH THIS ISSUE, I GET AN ERROR ON THE DRIVER PANEL SAYING TO SERVICE POWER STEERING NOW.
Mileage: 62,000
I WAS DRIVING AROUND A CURB DOING 55 MPH AND ALL THE SUDDEN THE STEERING WENT OUT. WAY BEYOND MANUAL STEERING, EXTREMELY HARD TO HANDLE. IT WENT OFF THE ROAD AND ALMOST CAUSED AN ACCIDENT. I HAVE FOUND THIS IS A COMMON PROBLEM. THE ELECTRIC STEERING BOX IS A PROBLEM AND NOW I CAN BARELY DRIVE IT. MY WIFE HAS NO CHANCE OF USING THE VEHICLE.
Mileage: 110,250
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 25 MPH AND MAKING A LEFT TURN, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
ELECTRIC POWER ASSISTED STEERING (EPAS) FAILED
I TURN ON MY FORD FUSION 2010 ' I WAS LEAVING MY GARAGE IN A REVERSE MODE WHEN THE DIRECTION WHEEL STUCK NO OPPORTUNITY TO MOVE IN ANY DIRECTION, WAS STIFF ONE MESSAGE APPEARS ON MY FRONT DISPLAY POWER STERING ASSIT FAULT I PUT AGAIN MY CAR ON PARKING, TURNED OFF WAIT FOR 5 MINUTES AND RESTART THE CAR AGAIN, MESSAGE DISPLAYED WAS ERASED AND DIRECTION WHEEL RELEASED, I DON'T FEEL COMFORTABLE THAT THIS PROBLEM CAN HAPPENED AGAIN WHEN I AM DRIVING ON THE I-35 NORTH
Mileage: 48,466
I WAS TRAVELING DOWN THE HIGHWAY AROUND 60 MPH AND THE POWER ASSIST CHECK MESSAGE CAME ON. I STOPPED IN THE NEXT TOWN AND SHUT CAR OFF. WHEN I RESTARTED I SAID TO CHECK SYSTEM NOW AND HAD NO POWER STEERING WHATSOEVER. SINCE I WAS 1.5 HOURS FROM HOME I TRIED DRIVING FOR ABOUT 20 MILES AND DECIDED THAT WAS ENOUGH AS THERE WAS VERY LITTLE CONTROL OF CAR. ENDED UP HAVING SOMEONE COME PICK UP CAR A TRAILER IT HOME.
Mileage: 71,000
DRIVING IN RURAL NEIGHBORHOOD. PULLING INTO DRIVEWAY SLIGHTLY DOWNHILL WHEN STEERING BECAME VERY DIFFICULT TO OPERATE. THANK GOODNESS NO CHILDREN WERE IN THE AREA AS USUAL. THIS STEERING ISSUE WILL BECOME A FATAL FLAW WITH THE FORD FUSION WHEN SOMEONE WITH LESS STRENGTH IS INVOLVED. LUCKY IT WAS A FULL GROWN MAN IN THE SEAT AND NOT MY DAUGHTER. THIS NEEDS RECALLED BEFORE WE LOSE A LIFE OVER PROFIT. AN OUNCE OF PREVENTION IS WORTH INJURY TO ANYONE. *TR
Mileage: 119,000
CAR WAS DRIVING FINE. WHEN I WAS LEAVING DESTINATION, I WAS BACKING OUT WARNING LIGHT CAME ON EPAS FAILURE LIGHT. POWER STEERING WAS OUT VERY HARD TO STEER. SHUT CAR OFF, RESTARTED CAR, LIGHT WAS STILL ON NO POWER STEERING ALSO ADVANCETRAKC LIGHT CAME ON. COULD HAVE WENT OUT AT ANY GIVEN TIME ALL AT ONCE. VERY EXPENSIVE TO FIX. *TR
Mileage: 87,600
ELECTRONIC POWER STEERING STOPPED WORKING AFTER HAVING STARTED THE CAR AND DRIVING OFF, MESSAGES THAT DISPLAYED ON DASHBOARD INCLUDE "SERVICE ADVANCETRAC" AND "POWER STEERING ASSIST FAULTY". *TR
Mileage: 60,000
VEHICLE WAS BEING DRIVEN APPROXIMATELY 45 MPH WHEN SUDDENLY THE POWER STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER.THANKFULLY THERE WAS NOT AN ACCIDENT OR FATALITY FROM AN ACCIDENT. HAVE BEEN TOLD THE POWER STEERING CONTROL MODULE AND RACK WILL NEED TO BE REPLACED. THE ESTIMATE WAS $1500.00. THE VEHICLE IS OUTSIDE OF THE WARRANTY, SO I WILL HAVE TO FIGURE OUT HOW TO PAY FOR A SAFETY ITEM THAT FORD OBVIOUSLY KNOWS ABOUT. *TR
Mileage: 82,000
AS I WAS DRIVING DOWN A CITY STREET IN HEAVY TRAFFIC, THE POWER STEERING WENT COMPLETELY OUT. THE POWER STEERING ASSIST FAULT CAME ON AFTER THE INCIDENT. *TR
Mileage: 54,918
I WAS DRIVING ABOUT 25-30 MPH IN THE BUSY STREETS OF VAN NUYS CALIFORNIA, I HAD MY ENTIRE FAMILY IN THE CAR AS WE WERE GOING TO EAT DINNER. AS I APPROACHED THE PARKING LOT FROM THE STREET, THE "VEHICLE DYNAMIC CONTROL OFF INDICATOR LIGHT" TURNED ON, THEN IMMEDIATELY RIGHT AFTER A MESSAGE ON THE DASHBOARD POPPED UP AND READ "POWER STEERING NEED SERVICE". AS SOON AS I TRIED TO TURN INTO THE PARKING LOT THE POWER STEERING WENT OUT, I HAD TO USE ALL MY STRENGTH TO PULL THE STEERING WHEEL AND AVOID CRASHING INTO THE CARS EXITING THE PARKING LOT (THE CARS WERE WAITING TO MAKE A RIGHT, INTO THE MAIN STREET VAN NUYS BLVD). I CAN USUALLY MUSCLE A CAR WITHOUT POWER STEERING, IF IT WERE A TRADITIONAL OIL PUMP, BUT THE ELECTRICAL SYSTEM WAS ALMOST IMPOSSIBLE TO TURN. LUCKILY I MADE THE TURN WITHOUT INCIDENT OR INJURIES, BUT THIS IS DEFINITELY SOMETHING FORD HAS TO ADDRESS. THERE ARE MANY SITUATIONS I CAN IMAGINE WHERE THIS POWER STEERING FAILURE MAY LEAD TO PROPERTY LOSS, INJURY OR EVEN DEATH. THE POWER STEERING GAVE NO WARNING, I LOOKED UP HOW TO FIX THIS PROBLEM ONLINE, ONLY TO FIND THAT HUNDREDS OF PEOPLE HAD EXPERIENCED THE SAME EXACT PROBLEM, I ALSO NOTICED THAT ALL THEIR POSTS WERE WITHIN THE LAST MONTH, SO THIS PROBLEM IS NOT UNCOMMON. FORD MUST ADDRESS THIS PROBLEM ASAP IN ORDER TO AVOID INJURY OR DEATH, THEY SHOULD HAVE NOTICED THIS IN THE TESTING PHASE OF FUSION PRODUCTION. THANKFULLY MY FAMILY AND I ARE OK, BUT NOW I HAVE TO FIND A WAY TO WORK AND COME UP WITH $1800+ FOR REPAIRS. *TR
Mileage: 70,000
MY SON WAS DRIVING ME ON THE INTERSTATE AT ABOUT 70 MPH. WITHOUT ANY WARNING, THE POWER STEERING WENT OUT. I AM GLAD HE WAS DRIVING AS I HAD HEART SURGERY A WHILE BACK AND IT IS VERY DIFFICULT FOR ME TO DRIVE THIS CAR NOW. THERE IS ALSO NO WAY THAT MY WIFE CAN DRIVE IT. EVERY TIME I GET IN THE CAR, I PRAY THAT I DO NOT PULL SOMETHING IN MY CHEST BECAUSE IT IS VERY DIFFICULT TO STEER. I HAVE A $32000 CAR THAT IS A PIECE OF JUNK. I CALLED FORD AND THEY JUST AS WELL TO SAY TOUGH LUCK. THEY HAVE NO PLANS TO FIX IT. *TR
Mileage: 50,000
I WAS STOPPED AT A 3 WAY STOP. AS THE CAR STARTED MOVING I COULD NOT STEER THE CAR. WHEN I FINALLY STOPPED THE CAR I WAS PARTIALLY IN A SOMEONE'S YARD WITH A CULVERT AND TELEPHONE OR ELECTRIC POLE ONLY 2 OR 3 FEET FROM ME. I THOUGHT THE CAR HAD GONE DEAD. I TRIED TO CRANK THE CAR ONLY TO REALIZE IT WAS STILL RUNNING. I THEN PUT THE CAR INTO REVERSE AND BACKED OUT. THAT WAS WHEN I REALIZED THE STEERING WAS THE PROBLEM. THE ADVANCE TRACK SYSTEM THEN CAME ON. AFTER READING THE MANUAL I WAS HOPING THAT IT WAS DUE TO US HAVING PUT NEW TIRES ON THE WEEK BEFORE. WHEN WE TOOK THE CAR TO OUR MECHANIC HE SAID THAT FORD WOULD NOT SELL THE PART AND WE WOULD HAVE TO TAKE IT TO A FORD DEALER. NEEDLESS TO SAY IT IS COSTING $1700 TO REPAIR THIS. THERE WAS A NEW MOTOR PUT IN THE VEHICLE WHEN IT WAS 2 1/2 YEARS OLD. IT ALSO WENT OUT WITH NO WARNING WHATSOEVER AND FORD TOLD US THIS WAS THE SECOND CAR THEY HAD THIS HAPPEN TO. *TR
ON THE WAY TO WORK TCS LIGHT AND POWER STEERING LIGHT CAME ON AND THE DASH SAID SERVICE POWER STEERING SOON AND SERVICE TCS SYSTEM SOON, THEN THE NEXT TIME I STARTED MY CAR IT WAIT SERVICE TCS AND POWER STEERING "NOW" AND THEN THERE WAS NO POWER STEERING AT ALL JUST MANUAL STEERING . *TR
Mileage: 110,000
UPON EXITING THE HIGHWAY AND COMING DOWN THE RAMP THE DASH DISPLAYED A MESSAGE TO "SERVICE POWER STEERING NOW" THEN A MESSAGE TO "SERVICE ADVANCETRAC". THE POWER STEERING WENT COMPLETELY OUT AND I HAD TO USE MUCH FORCE TO TURN THE STEERING WHEEL. CONTACTED THE DEALERSHIP SERVICE DEPARTMENT TO SETUP A SERVICE APPOINTMENT. I HAVE THE 6 YEAR, 100,000 MILE WARRANTY, BUT WAS INFORMED THAT THIS WAS NOT COVERED UNDER THAT WARRANTY. WAS TOLD THAT I WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE CAR DIAGNOSED AND REPAIRED. *TR
Mileage: 95,000
I WAS TRAVELING DURING CLEAR CONDITIONS, APPROX. 45 MPH, WHEN SUDDENLY THE POWER STEERING TURNED OFF AND NEARLY CAUSED ME TO CRASHED MY CAR. I HAD RECEIVED A CHECK STEERING AND ADVANCETRAC LIGHT WHEN I FIRST TURNED ON THE CAR, THEN 20-30 MINUTES INTO MY TRIP THE POWER STEERING FAILED AND I NEARLY LOST CONTROL. THIS IS A VERY DANGEROUS PIECE OF FAULTY EQUIPMENT THAT NEEDS TO BE ADDRESSED. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS. IT SHOULD NOT TAKE OVER 500+ COMPLAINTS TO WARRANT ATTENTION. HOWEVER, HAD I BEEN IN A FATAL CRASH I'M SURE THAT WOULD ATTRACT MORE ATTENTION. *TR
Mileage: 61,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,682.
Mileage: 57,682
WHEN DRIVING THE POWER STEERING SYSTEM STOPS AND IT MAKES IT IMPOSSIBLE TO MAKE A TURN LEFT OR RIGHT. I CALLED THE DEALER AND IT WILL COST ME ABOUT $2,000 OUT OF POCKET TO REPAIR. ERROR MESSAGE IS, "POWER STEERING FAILURE". *TR
Mileage: 83,000
I WAS DRIVING AND SERVICE POWER STEERING SOON AND ADVANCE TRAC LIGHTS SUDDENLY CAME ON. WHEN I ARRIVED AT MY DESTINATION, I TURNED OFF THE CAR AND THEN TURNED IT BACK ON AND DASH MESSAGE APPEARED SAYING TO SERVICE POWER STEERING NOW. I WENT TO TURN THE STEERING WHEEL AND I COULD NOT TURN THE STEERING WHEEL AT ALL. I THEN HAD VEHICLE TOWED TO DEALER. DEALER NOTIFIED ME THAT THE POWER STEERING RACK NEEDED TO BE REPLACED AT A COST OF $1600. I HAD NO PRIOR ISSUES WITH THE POWER STEERING PRIOR TO THIS SUDDEN, UNEXPLAINED INCIDENT. *TR
Mileage: 45,000
THE POWER STEERING FAILED MAKING THE CAR DIFFICULT TO STEER. *TR
Mileage: 110,000
POWER STEERING ASSIST FAULT. SERVICE ADVANCED TRAC. CAR HAS NO POWER STEERING. TOOK TO FORD ON 2/28/15....UPDATED 04/21/15*BF
Mileage: 47,000
WHILE DRIVING "SERVICE POWER STEERING AND SERVICE ADVANCE TRACK" CAME ON. I STOPPED THE CAR THINKING WE HAD TIME AND WHEN I GOT BACK BEHIND THE WHEEL I HAD NO POWER STEERING. I WAS ABLE TO NAVIGATE TO THE DEALER WHERE I WAS TOLD I HAD LOW TIRE PRESSURE IN RIGHT FRONT WHEEL CAUSING THE SYSTEM TO SHUT DOWN. NO MESSAGE ON DASH REGARDING LOW TIRE PRESSURE. VERY CONCERNED FOR SAFETY WE LIVE IN THE MOUNTAINS AND THIS COULD HAVE BEEN A DISASTER IF WE WERE ON ONE OF OUR FAMOUS ONE LANE S CURVE ROADS. *TR
Mileage: 60,098
THE CAR HAS BEEN TRYING TO CHANGE LANES BY ITSELF FOR 2 WEEKS NOW, STEERING WHEEL JERKS BY ITSELF WHILE DRIVING, HAD A TOTAL FAILURE OF ELECTRONIC POWER STEERING AS MY WIFE PULLED IN THE DRIVEWAY WHICH ALMOST RESULTED HER IN HITTING A VEHICLE. *TR
Mileage: 73,195
THIS IS THE SECOND INCIDENT I HAD WITH MY STEERING. THE ENTIRE STEERING RACK WAS REPLACED 2 MONTHS AGO. I PAID $1800, ONLY FOR THIS TO HAPPEN AGAIN. I WAS DRIVING ON A BUSY ROAD, AND THEN SUDDENLY ASSIST POWER STEERING APPEARED. IT WAS A STRAIGHT ROAD SO I DIDN'T REALIZE THAT THE STEERING HAD LOCKED AND I WAS UNABLE TO GET INTO THE TURNING LANE. I WAS DRIVING AND STUCK ON A MAIN ROD. IT FELT LIKE MY BRAKES WERE OUT. I HAD NO IDEA WHAT TO DO. I KEPT DRIVING AND EVENTUALLY USED EVERY OUNCE OF STRENGTH TO PULL OVER THE VEHICLE ON A BUSY ROAD. NOT ONLY DID I FEEL LIKE ENDANGERED BECAUSE OF THE STEERING BUT BECAUSE OF WHERE IT HAPPENED I THOUGHT SOMEONE WAS GOING TO HIT ME OR MY CAR WHILE I WAS WAITING ON THE SIDE ROAD FOR A TOW TRUCK. THIS PART HAS A DEFECT AND NEEDS TO BE CORRECTED. THIS IS THE SECOND STEERING RACK IN 3 MONTHS. *TR
Mileage: 80,000
MY FORD FUSION SE WITH 4 CYLINDER, WITH ELECTRIC POWER STEERING SUDDENLY STOP WORKING. I COULD NOT TURN MY WHEELS TO THE RIGHT OR TO THE LEFT. IT JUST FROZE AND STUCK. I COULD NOT DRIVE MY CAR AT ALL. I JUST COULD MOVE FORWARD AND BACKWARD BUT CANNOT DRIVE IT AT ALL. IT IS VERY DANGEROUS TO DRIVE THAT CAR. I FELT THAT FORD COMPANY IS RESPONSIBLE FOR THAT REPAIR. MY FORD FUSION HAS BROKE DOWN TWICE PRIOR TO THAT POWER STEERING PROBLEM. THE TRANSMISSION BROKE DOWN UNDER WARRANTY AROUND 20,000 MILES AND WAS COVERED BY THE WARRANTY. BUT THE SECOND TIME, THE TRANSMISSION BROKE DOWN AGAIN AROUND 40,000 MILES ON IT AND I HAVE TO PAY FOR TRANSMISSION REPAIR EVEN THOUGH IT WAS UNDER WARRANTY. FORD DO NOT COVER WEARABLE PARTS BUT I BELIEVE THAT THEY ARE RESPONSIBLE FOR THEM. I HAD TO PAY CLOSE TO $2,000.00 TO FIX THAT TRANSMISSION. NOW THIRD TIME FORD FUSION HAVE ANOTHER SERIOUS PROBLEM WITH POWER STEERING. I CALLED GARY CROSSLEY FORD AND THEY SAID I WILL HAVE TO PAY ANOTHER $2,000 DOLLARS TO FIX JUST THE POWER STEERING. FORD FUSION HAS SO MANY PROBLEMS LIKE DOOR LATCH THAT CAME OUT. AND OTHER ELECTRIC PROBLEMS APPEARING AGAIN AND AGAIN WITHOUT ANY EXPLANATION. PLEASE ASK FORD COMPANY TO COVER THE POWER STEERING REPAIR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 70,484
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER STATED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000.
Mileage: 39,000
WHILE TRAVELING HOME FROM SCHOOL RECENTLY, MY SON, EXPERIENCED WITHOUT WARNING A SUDDEN AND TOTAL FAILURE OF THE ELECTRONIC POWER ASSISTED STEERING ON THE 2010 FORD FUSION THAT WE PURCHASED FOR HIM TO USE AT COLLAGE IN THE FALL. FORTUNATELY, HE WAS ON A STRAIGHT STRETCH OF ROAD AND NOT IN THE MIDDLE OF ONE OF THE MANY WINDING CURVES HE TRAVELS ON HIS WAY HOME FROM SCHOOL. ALSO, FORTUNATELY (FOR FORD MOTOR CO.) HE WAS NOT MEETING ANOTHER CAR IN ONE OF THOSE CURVES. BEING AN INEXPERIENCED DRIVER AND FACED WITH THE SUDDEN AND TOTAL LOSS OF SUCH A CRITICAL SYSTEM; (SUCH AS POWER STEERING) THE OUTCOME QUITE POSSIBLY COULD HAVE BEEN CATASTROPHIC. FURTHERMORE; IT WOULD APPEAR THE PROBLEM IS SYSTEMIC IN NATURE, PLAGUING NOT ONLY FORD MOTOR CO., BUT OTHER AUTO MAKERS AS WELL. IT IS MY OPINION THAT THE WORLD IS NOT YET READY FROM AN ENGINEERING STANDPOINT, TO ALLOW ELECTRONICS TO REPLACE CRITICAL YET MECHANICALLY SIMPLE SYSTEMS WHOSE POSSIBLE FAILURE CAN BE LIFE-THREATENING. CONSIDER ALSO THAT DUE TO THE STRUCTURE OF ALL CORPORATIONS, THE MOTIVATION FOR ANY CHANGE IN SYSTEM ENGINEERING CAN ONLY BE PROFIT BASED. THE CONSUMER SHOULD IN NO WAY BE FORCED TO BEAR THE COST, FINANCIAL OR OTHERWISE, FOR SIMPLE ENGINEERING MISTAKES WHICH APPEAR TO BE BASED ON PROFIT RATHER THAN SOUND ENGINEERING PRACTICES. *TR
Mileage: 90,370
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED TO OPERATE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
THE STEERING ASSIST FAILURE MESSAGE CAME ONTO THE DASHBOARD, AND THE POWER STEERING FAILED. I RESTARTED THE VEHICLE SEVERAL TIMES, AND IT DID NOT RESET. *TR
Mileage: 69,938
THE STEERING WHEEL FAULT ASSIST ALARM COMES ON WHEN I TRY TO START THE CAR AND THERE IS NO POWER STEERING AND ALL I HAVE IS MANUAL STEERING AND POPPING.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE SERVICE POWER STEERING WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Mileage: 140,000
POWER STEERING FAILED.
Mileage: 73,000
FORD FUSION POWER STEERING PROBLEM. OUR 2010 FORD FUSION 2.5L POWER STEERING STOPPED WORKING WITHOUT WARNING. ONLY HAS 42400 MILES ON IT. I AM SEEING MANY POSTS ONLINE RELATING TO THIS PROBLEM WITH ONLY TEMPORARY SOLUTIONS. SINCE THIS SITE TARGETS SAFETY CONCERNS I THINK IT WOULD MAKE SENSE TO TRY TO FIX THIS ISSUE BEFORE PEOPLE END UP GETTING INJURED, OR WORSE DEAD DUE TO LOSS OF ABILITY TO HANDLE THE VEHICLE. I HOPE IT DOESN'T TAKE A TRAGEDY OR MULTIPLE BEFORE SOMETHING IS FINALLY DONE ABOUT THIS GROWING PROBLEM. I DOUBT THE 500+ FILED COMPLAINTS ON FORD FUSION ON THIS SITE REPRESENTS THE TOTAL NUMBER OF INCIDENTS THAT ARE ACTUALLY TAKING PLACE. IF THIS IS JUST A NUMBERS GAME THEN THERE WILL NEVER BE INCENTIVE FOR THE MANUFACTURERS TO DO A BETTER JOB AS A MASS RECALL IS A LOT MORE EXPENSIVE THAN A FEW LEGAL PAYOUTS. PLEASE DO SOMETHING ABOUT IT. IT'S NOT LIKE WE'RE COMPLAINING ABOUT A FAULTY RADIO. THIS IS ABOUT STEERING THE VEHICLE. ALSO, CONSUMERS ARE SPENDING SIGNIFICANT AMOUNTS OF MONEY WITHOUT THE PROBLEM BEING FIXED. FORD SAYS "WARRANTY IS OVER". SO I AM AT THE MERCY OF THE DEALERS, WHOM APPARENTLY DO NOT HAVE A SOLUTION. SINCE FORD DOES NOT KNOW WHAT'S CAUSING THIS COMMON ISSUE, AND THE DEALERS CANNOT FIGURE IT OUT, THEN WHO IS LEFT TO SOLVE THE PROBLEM? FORD SHOULD BE FORCED TO SOLVE THE PROBLEM AND PROVIDE A WARRANTY EXTENSION. *JS
Mileage: 42,400
I WENT AROUND A LEFT HAND TURN IN THE ROAD AND THE CAR CONTINUED TO VEER LEFT RUNNING ME OFF THE ROAD WHERE I GLANCED OFF A ROAD SIGN BEFORE I WAS ABLE TO REGAIN CONTROL OF THE CAR. I HAVE NOTICED THIS PROBLEM IN THE PAST WHERE IT FEELS LIKE I HAVE BLOWN OUT THE DRIVER'S SIDE FRONT TIRE AND THE CAR PULLS HARD TO THE LEFT. *TR
Mileage: 94,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED OR DIAGNOSED. THE DEALER ADVISED THE CONTACT TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF AND RESTART THE VEHICLE THE NEXT TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ....UPDATED 06/09/15*BF ON FEBRUARY 15, 2015 IT WAS DISCOVERED THE BATTERY WAS COMPLETELY DEAD. THE BATTERY WAS LAST REPLACED IN AUGUST 2012 AND WAS STILL UNDER WARRANTY. AFTER REPLACING THE BATTERY, THE SERVICE ADVANCE TRAC ERROR NO LONGER APPEARED, BUT SHORT, PERIODIC PROBLEMS WITH A LOSS OF POWER STEERING UPON START-UP WERE OCCURRING BUT WOULD RESOLVE AFTER A FEW MOMENTS. UPON START-UP OF THE VEHICLE ON APRIL 27, 2015 A POWER STEERING FAILURE WARNING APPEARED ALONG WHEN THE STEERING SEIZED UP AND THEN RESOLVED. UPON STAR-UP OF THE VEHICLE ON APRIL 28,2015, THE POWER STEERING ASSIST FAULT ERROR APPEARED AGAIN WITH A BLINKING RED LIGHT AND BEEPING. THE VEHICLE WAS TURNED OFF AND THEN BACK ON. THE STEERING ISSUES ARE NOT CURRENTLY EVIDENT, BUT THE VEHICLE HAS ONLY BEEN DRIVEN ABOUT 15 MILES SINCE THE LAST OCCURRENCE OF THE ISSUE. UPDATED 07/07/15
Mileage: 65,000
I WAS DRIVING ON A SIDE STREET AT 35 MPH AND HIT A LARGE POTHOLE ON THE PASSENGER FRONT TIRE. I PULLED OVER AND CALLED AAA TO CHANGE MY TIRE. AAA CAME AND CHANGED MY TIRE, AND THEN WHEN I TURNED MY CAR BACK ON IT SAID POWER STEERING FAILURE. I ASKED THE AAA WORKER IF ANYTHING WAS WRONG AND HE CHECKED EVERYTHING OUT AND COULDN'T PROVIDE A REASON FOR WHY THE POWER STEERING WOULD HAVE FAILED. THE STEERING WAS EXTREMELY DIFFICULT TO MANEUVER AND REQUIRED ALL OF MY STRENGTH TO DRIVE THE 1 MILE LEFT TO MY HOME. I DROVE THE CAR TO THE FORD DEALER THE NEXT DAY AND THE STEERING WAS STILL VERY DIFFICULT. FORD DID NOT PROVIDE ME WITH AN EXPLANATION FOR WHY THE POWER STEERING FAILED. I PAID $1,923.79 TO REPLACE THE ELECTRONIC STEERING GEAR AND PERFORM PROGRAMMABLE MODULE INSTALLATION (CODE P07AE IN PSCM). *TR
Mileage: 53,995
TL*THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCE TRACK AND POWER STEERING LIGHT ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.
Mileage: 58,000
ON 1-30-15 WHILE DRIVING THROUGH MY NEIGHBORHOOD I RECEIVED A MESSAGE ON THE DISPLAY SCREEN IT READ SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT, I THEN LOST ALL POWER STEERING IN THE CAR. SO WHEN I GOT HOME I LOOKED UP THE DISPLAY MESSAGES TO SEE THAT THEY WERE ABOUT. I SAW THAT ITS A POWER STEERING ISSUE AND NEED TO GO TO THE DEALER. SO ON 2-4-15 I TOOK MY CAR TO THE LOCAL FORD DEALER TO SEE WHAT WAS THE EXACT ISSUE ON THE CAR. I WAS TOLD THE STEERING GEAR WAS BAD AND NEEDED TO BE REPLACED. PARTS AND LABOR WILL BE $1,600. ONCE I CAME HOME FROM THE DEALER AND STARTED TO LOOK UP MORE ABOUT THIS ISSUE AND SAW THAT IS A HUGE ISSUE WITH FORD AND THEY HAVEN'T MADE ANY RECALLS OR ATTEMPTS TO TRY AND CORRECT THIS ISSUE WITH THESE CARS. THEY ARE ONLY CORRECTING THE ISSUES WITH CAR THAT HAVEN'T BEEN BUILT YET. I DRIVE A 2010 FORD FUSION. *TR
Mileage: 77,000
MY DAUGHTER WAS DRIVING MY 2010 FORD FUSION WHICH SUFFERED A LOSS POWER STEERING. THE VEHICLE HAD AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". POWER STEERING LIGHT AFTER THE LOW TIRE LIGHT APPEARED THIS OCCURRENCE ALSO APPEARS TO BE SIMILAR TO WHAT OTHERS HAVE EXPERIENCED . THIS IS A SAFETY ISSUE THAT CAN CAUSE LOSS OF CONTROL WHILE DRIVING AND TURNING. *TR
Mileage: 91,000
1. THE POWER STEERING WENT BAD IN DEC. 2014/ COST $1600 TO FIX. DONE AT CROSSROADS FORD IN KEARNEY NE. 2. LESS THAN 1 MONTH LATER IN JAN. 2015, THE TRANSMISSION STARTED LEAKING FLUID AND HAD OTHER ISSUES WITH SHIFTING. LOOKS LIKE NOW I'LL HAVE TO PUT IN A NEW TRANSMISSION. 2010 FORD FUSION SE WITH 109,000 MILES. *TR
Mileage: 109,000
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
I WAS DRIVING MY 2010 FORD FUSION WHILE ON VACATION. I WAS DRIVING MY FAMILY TO BREAKFAST AND I NOTICED THAT AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". WHILE THESE MESSAGES CAME ON, MY POWER STEERING BECAME DIFFICULT TO STEER WHILE I WAS DRIVING ON THE ROADWAY. I WAS LUCKILY ABLE TO MANAGE STEERING OFF OF THE HIGHWAY, TURNING IN TO OUR DESTINATION. KNOWING THE DIFFICULTY THAT I HAD IN TRYING TO STEER TO SAFETY, IT SCARES ME TO THINK THAT MY WIFE COULD HAVE BEEN DRIVING THIS VEHICLE AND MAY NOT HAVE FARED AS WELL AS I AM MUCH STRONGER THAN SHE. WHILE OUT OF STATE, IT WAS VERY PRESSING THAT I GET THE POWER STEERING REPAIRED FOR THE SAFETY OF MY FAMILY. I HAD TO MANAGE STEERING TO THE NEAREST FORD DEALER, FOR WHICH I WAS UNFAMILIAR WITH. I HAD TO SPEND $1,500+ FOR THE REPAIR, ALONG WITH THE COST AND NEED FOR A RENTAL VEHICLE. AFTER THE DEALERSHIP REPLACED THE STEERING GEAR, MY STEERING FAILED AGAIN. AFTER RETURNING THE CAR TO THE SAME DEALERSHIP, THEIR SUGGESTION WAS THAT "IF THIS FAILS AGAIN, YOU SHOULD TAKE THE VEHICLE TO YOUR HOME DEALERSHIP FOR REPAIR." I HAD TO DRIVE HOME, OVER 600 MILES WITHOUT POWER STEERING AS I HAD NO OTHER OPTIONS. WHEN THE FAILURE OCCURED, MY FUSION HAD ONLY A COUPLE HUNDRED MILES OVER 75,000 MILES. I CAN SAFELY SAY THAT THIS STEERING FAILURE CAUSED A LOT OF UNDUE STRESS OVER THIS VACATION, ALONG WITH A SUBSTANTIAL LEVEL OF DANGER. IT IS ALSO VERY TROUBLING TO KNOW THAT THE SAME MANUFACTURER THAT PRODUCED THE STEERING IN MY VEHICLE, HAS ALSO PRODUCED THE STEERING THAT HAS FAILED IN OTHER FORD VEHICLES, SUCH AS THE NEWER FORD EXPLORERS (2011 YEAR+, I THINK). *TR
Mileage: 75,250
STARTED THE CAR IN THE MORNING AND NOTICED THE ADVANCETRAC NOTIFICATION ON AND SOON AS I TURNED THE WHEEL IT WAS EXTREMELY HARD AND TOOK ALL MY STRENGTH. WHEN I WENT TO PULL FORWARD I NEARLY JUMPED THE CURB BECAUSE I WASN'T ABLE TO TURN THE WHEEL FAST ENOUGH. I CAN NO LONGER WORK AS MY REQUIRES ME TO DRIVE ALL DAY. AND DON'T HAVE THE FUNDS $1400-2000 ESTIMATED COST OF FIX. I'VE SEEN NUMEROUS VIDEOS AND COMPLAINTS OF THE SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE IT BECOMES FATAL. *TR
Mileage: 82,854
MY SON WAS RUNNING ERRANDS. HE WENT INSIDE A STORE & WHEN HE GOT BACK IN THE CAR THE SERVICE POWER STEERING NOW LIGHT WAS ILLUMINATED AS WELL AS ADVANCE TRAC. HE CALLED HOME & SAID HE TRIED TO BACK UP BUT COULD NOT GET THE STEERING WHEEL TO TURN. WE LEFT THE CAR PARKED & HAD IT TOWED TO A FORD DEALER ON MONDAY A.M. I WENT ON THE INTERNET TO SEE IF I COULD FIND OUT WHAT KIND OF REPAIR MIGHT BE NEEDED & HOW MUCH IT WOULD BE. I WAS SHOCKED TO FIND OUT THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST FORD FOR THE EXACT STEERING FAILURE MY FORD FUSION HAD EXPERIENCED. I AM THANKFUL MY SON WAS NOT DRIVING AT THE TIME THE STEERING FAILED. HOWEVER, I AM VERY CONCERNED AT THIS TIME BECAUSE I OWN A 2ND 2010 FORD FUSION WHICH MY OTHER SON DRIVES. I BOUGHT BOTH MY SONS A FORD FUSION AWD BECAUSE I WANTED THEM TO HAVE A SAFE VEHICLE. FORD SHOULD BE ASHAMED FOR NOT INFORMING OWNERS OF THIS POTENTIAL POWER STEERING FAILURE. THEY SHOULD BE MADE TO REPLACE THE FAULTY STEERING BEFORE A SERIOUS OR EVEN FATAL ACCIDENT HAPPENS AS A RESULT OF THEIR NEGLIGENCE. I HAD TO PAY $1750.00 DOLLARS TO HAVE THE POWER STEERING REPLACED & THE ADVANCE TRAC FIXED. THE FORD DEALER KNEW OF THE PROBLEM WITH THE FUSION BUT SAID FORD WOULD NOT PAY FOR THE REPAIR. I HAVE ALWAYS DONE THE REQUIRED PREVENTATIVE MAINTENANCE ON MY CARS & KEEP THEM IN PERFECT CONDITION. I HAD TO PUT THE FULL AMOUNT ON A CHARGE CARD, WHICH NOW I WILL PAY INTEREST ON. I DON'T HAVE THE FINANCIAL ABILITY TO PAY FOR OR EVEN "CHARGE" ANOTHER $1750.00 TO REPLACE THE POWER STEERING ON MY OTHER 2010 FORD FUSION. I AM SCARED TO DEATH SOMETHING WILL HAPPEN WHILE MY OTHER SON CONTINUES TO DRIVE WHAT SEEMS TO BE A "STEERING FAILURE TICKING TIME BOMB" AS HE NEEDS A CAR TO GET TO WORK DAILY. FORD NEEDS TO FIX THIS...QUICKLY! *TR
Mileage: 82,625
POWER STEERING FAILED COMPLETELY WITHOUT WARNING. VEHICLE WAS NEARLY IMPOSSIBLE TO STEER. WITHOUT MY UPPER BODY STRENGTH THEIR WOULD HAVE UNDOUBTEDLY BEEN A CRASH. EVEN WITH MY UPPER BODY STRENGTH, WHICH IS CONSIDERABLE, AN ACCIDENT WAS NARROWLY AVOIDED. *TR
Mileage: 76,000
I WAS DRIVING MY 2010 FORD FUSION WHEN THE POWER STEERING JUST GAVE OUT ON THE ENTRANCE THE HIGHWAY. THERE IS NO EXPLAINED PROBLEM WITH FORD ON WHY THIS IS HAPPENING, BUT FROM WHAT I UNDERSTAND THIS IS AN ON GOING SAFETY INVESTIGATION WITH NHTSA. FORD SHOULD ADDRESS THIS SAFETY ISSUE BEFORE SOMEONE GETS BADLY HURT. *TR
Mileage: 70,000
WHILE DRIVING THE VEHICLE THE POWER STEERING WENT OUT DURING A TURN WITH NO WARNING WHAT SO EVER. A LIGHT CAME ON AND THE STEERING HAS BEEN EFFECTED EVER SINCE MAKING IT NEARLY IMPOSSIBLE TO TURN THE VEHICLE SAFELY. *TR
Mileage: 90,000
JUST MADE IT HOME FROM WORK AND PICKING UP MY SON FROM SCHOOL. I PUT THE CAR IN REVERSE, BEGAN BACKING OUT THE DRIVEWAY, WHEN THE WARNING LIGHT CAME ON AND POWER STEERING WENT OUT SIMULTANEOUSLY. 2010 FUSION UNDER $50K MILES. MY CAR IS AT THE DEALERSHIP NOW. *TR
Mileage: 49,888
OUR 16 YEAR OLD DAUGHTER WAS DRIVING IN TOWN ON SATURDAY ON OUR ICY ROADS WHEN SUDDENLY THE POWER STEERING FAILED. AS A RELATIVELY NEW DRIVER SHE HAD NO IDEA WHAT HAPPENED BUT WAS ABLE TO MAINTAIN CONTROL OF THE CAR AND GET IT PARKED. FROM THE DESCRIPTION OF THE SENSORS IT APPEARS TO BE A ELECTRIC POWER ASSISTED STEERING (EPAS) FAILURE. IN LOOKING THROUGH THE INTERNET THIS APPEARS TO BE A RELATIVELY COMMON PROBLEM ON THE FORD FUSIONS OF THIS ERA. *TR
Mileage: 120,000
WAS TRAVELING AT ABOUT 50 MPH ON SIDE STREET AND THE POWER STEERING ASSIST LIGHT CAME ON AND LOST ALL POWER STEERING. I AM A BIG MAN AND WAS NOT TO FAR FROM HOME AND WAS ABLE TO MUSCLE IT TO THE DRIVEWAY. IT HAS SAT THERE SINCE. MY WIFE IS SLIGHT IN STATURE AND IF THIS HAD HAPPENED TO HER I HAVE NO DOUBT SHE COULD NOT STEER THE CAR. *TR
Mileage: 78,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Mileage: 108,000
WHILE DRIVING TO A FRIENDS HOUSE, THE POWER STEERING JUST WENT OUT. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER THOUGH IT WAS ABLE TO BE DRIVEN OFF THE SIDE OF THE ROAD. HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY STATED THAT IT WAS A POWER STEERING FAILURE THAT WOULD COST 2000 TO REPAIR. *JS
WHILE DRIVING 30MPH THE ADVANCETRAC SYSTEM FLASHED ON THE THAT DASH BOARD. AS A RESULT I LOST ALL POWER STEERING CONTROL AND ALMOST RAN HEAD ON TO AN ,ON COMING VEHICLE AS I WAS MAKING A RIGHT HAND TURN. TOOK THE VEHICLE TO DEALER TO GET REPAIRED ($1249.40). THIS ALL OCCURRED ON 12/15/2012. THE SECOND INCIDENT HAPPENED ON 12/27/ 2014. AS MY FAMILY WAS TRAVELING 70MPH DOWN I44 NEAR JOPLIN, MISSOURI. THE ADVANCETRAC SYSTEM FLASHED ON THE DASH BOARD AND ONCE AGAIN I LOST ALL POWER STEERING CONTROL. IN DOING SO THE VEHICLE TOOK A HARD RIGHT ALMOST PUTTING MY VEHICLE UNDERNEATH A TRACTOR TAILOR. I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND LIMPED THE VEHICLE BACK TO MY HOME. THE FAULT IN THIS VEHICLE ALMOST KILLED ME AND MY FAMILY , THIS IS A ON GOING PROBLEM WITH THIS VEHICLE AROUND THE NATION. HOW MANY FATALITIES IS IT GOING TO TAKE BEFORE THE NHTSA FORCES THE FORD MOTOR COMPANY TO RECALL THE VEHICLE'S AND FIX THE PROBLEM. THANK YOU FOR YOUR WORK , IN GETTING THIS PROBLEM RESOLVED. *TR
Mileage: 70,327
WHEN DRIVING HOME WITH MY BABY I NOTICED I WASN'T ABLE TO TURN THE STEERING WHEEL TO MOVE OVER IN THE OTHER LANE. I HAD TO STOP MY CAR IN THE MIDDLE OF THE STREET AND HAVE SOMEONE COME TO HELP ME GET MY CAR TO THE SIDE OF THE ROAD. THERE WAS NOT ANY WARNING OF ANYTHING BEING WRONG WITH MY CAR. THE POWER STEERING WENT OUT IN THE CAR. I CALLED THE FORD DEALERSHIP AND SPOKE TO THE HEAD OF THE SERVICE DEPT AND HE CONFIRMED THE COST WOULD BE ABOUT $1600.00 TO REPAIR BUT COULDN'T BE FOR SURE UNTIL I GET A DIAGNOSTIC CHECK DONE FOR $89.99. HE WAS AWARE OF THE ISSUE AND STATED HIS OWN DAUGHTER IN LAW HAD THE SAME PROBLEM THAT IS HOW HE IS PRETTY SURE WHAT THE ISSUE IS AND THE COST TO REPAIR. I ASKED ABOUT A RECALL AND HE HAD NOT HEARD OF ANYTHING AS OF NOW. I'M A SINGLE MOM AND CAN'T AFFORD THIS REPAIR. I FEEL LIKE FORD SHOULD PAY FOR THE FAULTY PART WITH ESPECIALLY WITH THE NUMBER OF COMPLAINTS. IF I HADN'T HAD CONTROL AT THE TIME THE SITUATION COULD HAVE BEEN A LOT WORSE. I'M PRAYING THAT FORD WILL TAKE RESPONSIBILITY AND FIX MY CAR AS I'M CURRENTLY WITHOUT TRANSPORTATION. *TR
Mileage: 51,000
THE POWER STEERING WENT OUT WHERE I WASN'T ABLE TO STEER THE CAR. I HAD TO PULL OVER AND NOT DRIVE IT OR I COULD HAVE HAD A RECK. *TR
Mileage: 58,000
WHILE DRIVING THROUGH PARKING LOT AND TURNING INTO A SPOT POWER STEERING SUDDENLY WENT OUT AND SERVICE AUTO TRAK LIGHT CAME ON. POWER STEERING WAS IMMEDIATELY LOST AND I ALMOST STRUCK A CAR. I WAS ABLE TO GET STOPPED AND MANEUVER THE VEHICLE OUT OF HARMS WAY. CHECKED FOR POWER STEERING PUMP FAILURE AND FOUND THAT IT WAS ELECTRICAL POWER ASSIST. THIS SUDDEN LOSS OF POWER STEERING COULD HAVE CAUSED FATALITY HAD I BEEN ON THE HIGHWAY OR ON A BUSY STREET. THIS PROBLEM REQUIRES FURTHER INVESTIGATION. *DT
Mileage: 70,000
WHILE DRIVING, A TRACTION LIGHT CAME ON, SOME WARNING BEEPING AND IT SAID SERVICE POWER STEERING AND AUTO TRAC. STEERING WHEEL GOT REALLY HARD TO TURN AND HAD TO DRIVE IT IN TO MECHANIC. *TR
Mileage: 51,036
I HAD A PROBLEM WITH MY POWER STEERING WHEEL WIT A FORD FUSION 2010 I INVESTIGATE END FOUND THAT 2009 TO 2011 HAVE A POWER STEERING WHEEL PROBLEMS THAT COST 1600 TO FIX IT THERE'S 1000600 COMPLAINS ABOUT THIS AND FORD NEEDS TO CHANGE ALL THE POWER STEERING WHEELS END THERE'S BEING A LOT OF ACCIDENTS WHEN PEOPLE ARE DRIVING ON THE FREEWAY WHEN THE POWER STEERING BRAKE DOWN THEY SHOULD MAKE FORD FIX THIS PROBLEM LIKE THEY MADE CHRYSLER I DON'T KNOW KNOW HOW MUCH PEOPLE ARE GOING TO DIE UNTIL YOU GUYS FIX THIS. *TR
Mileage: 100,832
MY CAR STARTED SAYING POWER STEERING WARNING MESSAGE ,AND THE WHEEL VERY HARD TO TURN , I WENT TO THE DEALER SHIP , WHERE I PURCHASE , HE TOLD ME HE COULDN'T DO NOTHING , I JUST PURCHASE MY FUSION 2010 FORD FOUR MONTHS AGO . *TR
THIS IS 3RD INCIDENT. DAUGHTER DRIVING VEHICLE ON INTERSTATE APPROX 75MPH. AFTER 1 HR OF DRIVING, STEERING GOT STIFF, ADVANCE TRAC LIGHT SENSOR APPEARED AND "SERVICE POWER STEERING". SHE SLOWED DOWN AND WAS ABLE TO EXIT THE INTERSTATE SAFELY AND PARK THE VEHICLE AT A GAS STATION. AFTER TURNING OFF THE VEHICLE AND TURNING BACK ON, POWER STEERING WAS COMPLETELY OUT. "SERVICE POWER STEERING NOW." MY HUSBAND WENT TO PICK UP THE VEHICLE AND SEE IF IT NEEDED TO BE TOWED BACK TO DEALER. ONCE THE CAR SAT FOR ABOUT AN HOUR, MY HUSBAND TURNED ON THE VEHICLE AND STEERING WAS OPERATIONAL. HE WAS ABLE TO DRIVE THE VEHICLE BACK TO THE DEALER (AN HOUR DRIVE ON INTERSTATE GOING 50MPH). HE NOTED THAT THE STEERING WOULD COME AND GO - DIDN'T MATTER WHAT SPEED HE WAS GOING- IT WAS SPORADIC. DEALER RECOMMENDS NEW POWER STEERING EVEN THOUGH THE POWER STEERING WAS REPLACED 2 YEARS AGO. THEY WEREN'T SURE IF THIS WOULD OR WOULD NOT HAPPEN AGAIN. SEEMS TO BE A FORD DEFECTIVE PART (SOFTWARE ISSUE OR SENSORS) THAT HASN'T BEEN RECALLED YET SO BY REPLACING THE MODULE AGAIN MAY ONLY BE A BAND AID TILL A RECALL IS MADE AND A "FIX" IS MADE TO THIS PART. ?ADVANCE TRAC SENSOR,?TORQUE SENSOR, ETC.. SEEMS LIKE ONCE THE ADVANCE TRAC SENSOR IS TRIPPED, IT'S A DOMINO EFFECT AND POWER STEERING SENSOR IS SOMEHOW DISABLED. FORD ALREADY RECALLED OTHER MODELS WITH THIS EPAS FOR DIFFERENT DEFECTIVE SENSORS - NOT SURE WHY THE FORD FUSIONS HAVEN'T BEEN RECALLED YET. MAYBE THEY DON'T KNOW THE EXACT CAUSE OF THE POWER STEERING FAILURE? *TR
Mileage: 63,890
THE POWER STEERING HAD STARTED TO WHINE ON MONDAY MORNING DECEMBER 8TH. THE PROBLEM CEASED TO REPEAT UNTIL THIS MORNING WEDNESDAY DECEMBER 10TH, THE PROBLEM CAME BACK MUCH WORSE. THE STEERING WHEEL FEELS TO LOSE ELECTRONIC ASSISTANCE - AT LOWER SPEEDS IT IS MORE NOTICEABLE. THIS HAS THE LIKELINESS TO CAUSE A SAFETY ISSUE WHEN ON THE ROAD AND ELECTRONIC STEERING MALFUNCTIONS OR DOES NOT ASSIST PROPERLY. *TR
Mileage: 98,500
GOT IN MY CAR TO MAKE MY DRIVE HOME AND SERVICE POWER STEERING NOW LIGHT AND ADVANCE TRAC LIGHTS CAME ON. STOPPED AT A GAS STATION AND UPON RETURNING TO MY CAR I HAD NO POWER STEERING AND WAS FORCED TO DRIVE THE 35 MILE TRIP HOME. CALLED THE FORD DEALER BECAUSE I AM AWARE THAT THERE ARE RECALLS ON THE POWER STEERING FOR THESE FUSIONS BUT WAS ADVISED THAT MY FUSION IS NOT INCLUDED IN SAID RECALL. I BOUGHT THIS CAR TO HAVE A SAFE RELIABLE VEHICLE FOR MYSELF AND FAMILY AND AM QUICKLY REGRETTING IT! I DO NOT HAVE THE $2000+ DOLLARS THAT THE DEALER HAS QUOTED ME TO DIAGNOSE AND FIX THIS! AND I SHOULD NOT HAVE TO! FORD MADE THIS MISTAKE AND THEY NEED TO MAKE IT RIGHT! *TR
POWER STEERING LIGHT CAME ON AND SAID TO SERVICE "NOW", NO WARNING... STEERING NEXT TO IMPOSSIBLE! TOOK IT TO DEALER AS ARE INDEPENDENT GARAGE DIDN'T HAVE ACCESS TO FORD ONLY SPECIAL CODES (APPARENTLY AND ANOTHER FORD CUSTOMER RIP-OFF). HAD TO THEN DRIVE IT (NEAR IMPOSSIBLE AND LATE AT NIGHT AS TO NOT CAUSE AN ACCIDENT) SINCE WE CAN'T AFFORD TO TOW IT TO MANDERBACH FORD, IN READING, PA, WAS TOLD THE WORK WAS GOING TO COST $1,700 DOLLARS AND WHEN WE WERE TOLD IT WAS FIXED, WE PICKED IT UP THAT SAME NIGHT AND ON OUR WAY & 1 MIN INTO THE DRIVE, NOT EVEN, THE LIGHT CAME BACK ON SAYING TO SERVICE NOW AND IT WAS AS IF THEY DID NOTHING TO THE CAR TO FIX IT INCLUDING THE ALIGNMENT THEY CLAIM IT NEEDED AND CLEARLY DIDN'T DO!!! SO WE TOOK IT RIGHT BACK AND WERE TOLD THEY'D BE LOOKING/WORKING ON IT TODAY. WHAT A GIANT WASTE OF TIME AND $$ SO FAR.. ADIOS FORD! I PLAN TO RECOUP EVERY LAST PENNY FOR THIS UNNECESSARY INCONVENIENCE TO ME AND MY FAMILY!!!!!!! *TR
Mileage: 85,000
THE ADVANCETRAC STABILITY ENHANCEMENT SYSTEM'S SLIDING CAR ICON ILLUMINATED. I PULLED OVER ON A BUSY INTERSTATE AND ACCESSED THE OWNER MANUAL. THERE WAS NO CHIME OR OTHER SOUND ON THE VEHICLE. I READ ABOUT SEVERAL POTENTIAL PROBLEMS AND PROCEEDED THE REMAINING SIX MILES HOME. WHEN STARTING THE CAR AGAIN, I READ THE NEW MESSAGE, "POWER STEERING ASSIST FAULT," AND THE POWER STEERING DID FAULT, I HAD NO POWER STEERING. I MANAGED TO DRIVE HOME. ONCE HOME AFTER DANGEROUSLY MANEUVERING THERE WITH NO POWER STEERING THROUGH TRAFFIC, I READ THE OWNER MANUAL AGAIN TRYING TO FIGURE OUT WHAT WAS HAPPENING. I HAD JUST HAD MY VEHICLE SERVICED AT MY FORD DEALERSHIP 3,000 MILES BEFORE TODAY. THEY WERE SUPPOSED TO TOP OFF MY FLUID LEVELS. ONCE PARKED IN MY GARAGE, I TURNED MY ENGINE BACK ON AND NOW I GET THE MESSAGE, "SERVICE POWER STEERING NOW." AFTER REVIEWING THIS ONLINE, I SEE THAT NUMEROUS 2010 FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM PUTTING THEIR LIVES IN JEOPARDY YET FORD MOTOR COMPANY HAS NOT RECALLED THE VEHICLES TO PREVENT LOSS OF INNOCENT LIVES. THERE IS A CLASS ACTION SUIT CURRENTLY REGARDING THIS MATTER FILED. I WILL BE SEEING IF I CAN JOIN. *TR
Mileage: 117,025
THE TRANSMISSION WOULD SEEM LIKE IT WOULD GO INTO NEUTRAL BETWEEN 1-2 SHIFTS AND ALSO ON THE HIGHWAY IT WOULD SOMETIMES ACT THE SAME IN GEAR 6. THE TRANSMISSION WAS CHANGED ONCE BY FORD. REPROGRAMMED 4-5 TIMES, AND MULTIPLE PARTS CHANGED AND STILL POOR PERFORMANCE EXIST. THIS VEHICLE WAS PURCHASED NEW FROM THE SAME DEALER THAT HAS SERVICED IT AND I WOULD LIKE TO CLAIM THIS AS A LEMON IN THE STATE OF FL WHILE STILL UNDER THE FACTORY POWER TRAIN WARRANTY. *TR
Mileage: 500
AS I WAS DRIVING ON MY WAY HOME AT ABOUT 30 MPH MY " SERVICE POWER STEERING/ADVANCE TRAC" WARNING POPPED UP. IMMEDIATELY I PULLED INTO A 7 ELEVEN TO CHECK IT OUT. I TURNED MY VEHICLE OFF AND BACK ON AND THE POWER STEERING WAS COMPLETELY GONE. I ALSO NOTICED MY FRONT PASSENGER TIRE WAS FLAT. I HAD MY VEHICLE TOWED TO THE LOCAL FORD WHO STATED THE ERROR MESSAGE SAID I NEED TO REPLACE MY TIRES. I ASKED WOULD THAT FIX THE ISSUE AND WAS TOLD I NEED TO GET THAT COMPLETE BEFORE THEY CAN TROUBLESHOOT MORE. CURRENTLY I HAVE NOT AUTHORIZED ANY WORK AND CHOSE TO PICK MY CAR UP. I'M SO DISAPPOINTED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. *TR
Mileage: 80,000
WE WERE PULLING OUT OF A PARKING LOT AND A WARNING CHIMED TO "SERVICE ADVANCETRAC" AND,SIMULTANEOUSLY, I LOST POWER STEERING WHILE TRYING TO TURN. WE CAME TO A RED LIGHT SO I TRIED SHUTTING THE CAR OFF. UPON RESTART, EVERYTHING APPEARED TO BE WORKING PROPERLY. HOWEVER WHILE DRIVING HOME THE WARNING CAME BACK ON, AND I CONTINUED TO LOSE POWER STEERING AT RANDOM TIMES. DRIVING AROUND CURVES WAS ESPECIALLY FRUSTRATING, SINCE I WOULD GO INTO THE CURVE WITHOUT POWER STEERING, AND IT WOULD SPORADICALLY RESUME FUNCTION, CAUSING ME TO RUN OFF THE ROAD TWICE. WE HAVE NOT DRIVEN THE CAR SINCE THEN. *JS
Mileage: 126,000
WHILE DRIVING DOWN A HIGHWAY, MY LOW TIRE PRESSURE LIGHT CAME ON AND I COULD TELL IT WAS VERY LOW DUE TO MY ABILITY TO STEER. I PULLED IN A GAS STATION AND TRIED TO FILL THE TIRE WITH AIR, BUT IT WAS BLOWN OUT ON THE INSIDE WALL AND REMAINED FLAT. I PUT THE SPARE TIRE ON AND WHEN I BEGAN TO PULL AWAY, I REALIZED I HAD NO POWER STEERING. WARNING LIGHTS CAME ON IN SUCCESSION FOR LOW TIRE PRESSURE (STILL?), SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABOUT 40 MILES FROM HOME AND HAD TO DRIVE IN SLOW LANES AS STEERING WAS VERY DIFFICULT. I READ SOME MESSAGE BOARDS REGARDING AN INVESTIGATION INTO THIS ISSUE, BUT CAN'T FIND A COMMON SOLUTION THAT HAS WORKED. SOME SAY TO JUST TURN OFF AND RESTART, OTHERS ARE SAYING THEY SPEND $1500+. I AM WORRIED THAT I WILL SPEND THE MONEY AND THE PROBLEM MAY STILL EXIST AS IT SOUNDS LIKE MANY HAVE EXPERIENCED. I HAVE CLEANED THE BATTERY, DISCONNECTED IT AS SOME HAVE SAID ALSO. STILL THE SAME FOR NOW, WILL HAVE TO TAKE IT IN. *TR
Mileage: 70,200
POWER STEERING ASSIST WARNING LIGHT CAME ON AFTER STARTING ENGINE AND PULLING OUT OF A PARKING SPACE. STEERING WHEEL VERY HARD TO TURN, AND STEERING WAS IMPOSSIBLE. SHUT OFF THE ENGINE, AND RESTARTED. THE WARNING LIGHT WENT OFF, AND POWER STEERING ASSIST BEGAN WORKING AGAIN. *TR
Mileage: 48,000
POWER STEERING SYSTEM WENT OUT WHILE DRIVING ATTEMPTING TO MAKE A RIGHT TURN AND IT LOCKED UP. *TR
THE CAR GAVE NO WARNING AND AS I PULLED OUT OF GAS STATION THE POWER STEERING WENT OUT. I WAS UNABLE TO TURN STEERING WALL AT ALL AND HAD I BEEN IN TRAFFIC I WOULD HAVE BEEN IN ACCIDENT. *TR
Mileage: 88,640
THE SERVICE ADVANCED AUTO TRACTION,SERVICE POWER STEERING AND LOW TIRE PRESSURE ALARMS ALL CAME SAME TIME AND UNABLE TO TURN STEERING ALL OF SUDDEN.THE PRESSURE ON TIRE WAS GOOD BUT STILL SHOWING LOW TIRE PRESSURE. *TR
Mileage: 48,763
WE PURCHASED THIS CAR IN 2011 AND IT HAS BEEN FINE UNTIL TODAY. I BROUGHT MY SON HOME FROM SCHOOL THIS AFTERNOON AND DID NOT NOTICE ANY ISSUES WHATSOEVER, BUT A FEW HOURS LATER WHEN WE PULLED OUT OF THE DRIVEWAY TO GO TO DINNER THE STEERING WHEEL WAS EXTREMELY STIFF, WE STARTED GETTING PROBLEM NOTIFICATIONS ON THE CONSOLE AND THE ENTIRE DRIVE WAS ALMOST IMPOSSIBLE TO TURN LIKE WE NEEDED IT TO. THE STEERING WHEEL FOUGHT AGAINST ME THE WHOLE TIME - IT WAS STIFF AND FELT LIKE THE POWER STEERING WAS OUT. IT SOUNDED LIKE ALMOST SCRAPING COMING FROM THE RIGHT SIDE OF THE CAR. WHEN WE GOT HOME TO CHECK IT OUT WE REALIZED THAT WE DIDN'T KNOW HOW TO HANDLE FIXING THE PROBLEM AS THERE WAS NO RESERVOIR THAT WE COULD FIND, SO WE STARTED GOOGLING TO FIND SIMILAR CIRCUMSTANCES AND WHAT WAS DONE TO CORRECT IT. EVERYTHING WE HAVE READ SAYS THE SAME THING, AND WE EVENTUALLY WERE LED HERE AFTER READING THAT THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. WE ARE EXTREMELY WORRIED AS THIS IS OUR FAMILY CAR AND DON'T KNOW WHAT TO DO AT THIS POINT. *TR
Mileage: 81,380
ELECTRONIC POWER STEERING ASSIST SYSTEM FAILURE. SERVICE POWER STEERING NOW, AND SERVICE ADVANCE TRAC MESSAGE APPEARED IN MESSAGE CENTER, AND CAR BECAME NEARLY IMPOSSIBLE TO STEER. WAS IN EARLY MORNING RUSH HOUR TRAFFIC, VERY SCARY SITUATION. AS A 195LB MALE IN FAIRLY GOOD PHYSICAL CONDITION, CAR HAD NO POWER STEERING, AND I STRUGGLED TO STEER, NARROWLY AVOIDING COLLIDING WITH ANOTHER VEHICLE WHEN I ATTEMPTED A TURN. WAS NEAR SERVICE CENTER THAT WORKS ON OUR COMPANY TRUCKS, WAS ABLE TO GET IT THERE. TECHNICIAN/SHOP OWNER PUT CAR ON HIS COMPUTER, CLEARED ERROR CODES RELATED TO POWER STEERING, AS HIS DIAGNOSTIC COMPUTER SHOWED NO MALFUNCTION IN POWER STEERING ASSIST SYSTEM. STEERING RETURNED TO NORMAL, I LEFT HIS SHOP, WITH NO REAL STEERING ISSUES....UNTIL 10/28/2014. SAME EXACT THING HAPPENED AGAIN WHILE I WAS DRIVING THE FUSION. MESSAGES APPEARED, POWER ASSIST FAILED, MAKING CAR DIFFICULT TO STEER. RETURNED IT TO SAME SERVICE CENTER, CODES AGAIN CLEARED, STEERING RETURNED TO NORMAL. POWER STEERING ASSIST SYSTEM FAILED AGAIN ON 11/12/2014, WHILE I WAS DRIVING IN TRAFFIC. MY WIFE, WHO IS BARELY 5 FEET TALL, AND WEIGHS 125LBS, DRIVES THIS VEHICLE OFTEN AS WELL, AND WOULD DEFINITELY NOT BE ABLE TO STEER THE CAR IN THE EVENT THE POWER STEERING FAILED WHILE SHE WAS OPERATING THE CAR. SHE WOULD PROBABLY HURT(IF NOT KILL) HERSELF, AND POSSIBLY OTHERS, AND THIS THOUGHT HORRIFIES ME! IT IS MY UNDERSTANDING THAT FORD HAS ISSUED NO RECALL ON THIS PART, ALTHOUGH I AM FURTHER AWARE OF THOUSANDS OF COMPLAINTS VERY SIMILAR TO MINE. THE FACT THAT FORD HAS SEEMINGLY "DUG THEIR HEELS IN" AND WILL NOT OWN UP TO MAKING A DEFECTIVE PART, AND THUS FAR HAS SHOWN NO WILLINGNESS TO RIGHT THIS WRONG, TELLS ME THAT THEY HAVE ZERO REGARD FOR HUMAN LIFE! FORD IS APPARENTLY OKAY WITH PUTTING OWNERS OF THEIR VEHICLES WITH THIS PROBLEM AT EXTREME PERIL! FORD SHOULD BE HELD ACCOUNTABLE! *TR
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED, THE SERVICE TRACTION LIGHT ILLUMINATED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
I WAS DRIVING AT ABOUT 25-30 MILES PER HOUR AND GOT A FLAT TIRE. I STOPPED THE CAR AND CHANGED THE TIRE, BUT ONCE I STARTED DRIVING THE CAUTION ALARM CAME ON AND STARTED FLASHING THAT THE "ELECTRIC POWER ASSISTED STEERING" MALFUNCTIONED. IT BECAME DIFFICULT TO STEER THE CAR. I ALMOST RAN OFF THE ROAD INTO A DRAINAGE CANAL TRYING TO MAKE A TURN. *TR
Mileage: 53,147
I STARTED MY FUSION WAS MAKING A TURN OUT OF MY DRIVE WAY AND THE ADVANCE TRAC LIGHT CAME ON THE DASH THEN IN THE MESSAGE CENTER IT SAID SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW. I LOST ALL POWER STEERING AND CAR STARTED PULLING HARD TO THE RIGHT. THIS OCCURRED ON THURSDAY I TOOK MY CAR TO THE DEALER THE NEXT MONDAY. NOW COSTING ME $1750 TO REPLACE THE STEERING RACK. *TR
Mileage: 62,400
WHILE DRIVING THE POWER STEERING FAILED AND I COULD NOT TURN AS A RESULT I HIT THE PERSON IN FRONT OF ME HOWEVER NO DAMAGE WAS DONE TO THEIR CAR. I TOOK TO THE FORD DEALERSHIP AND THEY SAID IT IS AN ELECTRICAL PROBLEM AND WILL COST ME $1800 TO FIX HOWEVER I'VE SEEN SEVERAL COMPLAINTS AND EVEN A CLASS ACTION LAWSUIT FILED AND ALSO A RECALL FOR THE "SEDANS" HAVE BEEN ISSUED BUT NOT FOR THE FORD FUSION. PLEASE HELP, THIS IS SO EXPENSIVE AND I LOVE MY CAR BUT THIS IS A SOFTWARE SYSTEM ERROR AND I'VE ONLY HAD MY CAR FOR A YEAR. *TR
Mileage: 85,000
SATURDAY NIGHT I WAS DRIVING HOME FROM THE GYM WITH CHILDREN IN MY CAR. THE ROADS ARE SNOWY/ICY AND I WAS DRIVING BETWEEN 50-55MPH (ON STRAIGHT ROADS, THANKFULLY) WHEN ALL OF A SUDDEN MY LIGHT CAME ON TO "SERVICE POWER STEERING NOW" AND THE ADVANCE TRACK LIGHT CAME ON, NO WARNING AS SOON AS THOSE LIGHTS CAME ON I LOST POWER STEERING COMPLETELY. ON ICY ROADS. I THANK GOD I WAS NOT IN RUSH HOUR, OMG I CAN ONLY IMAGINE! THANKFULLY GIVEN I'VE DRIVEN FOR MANY YEARS WITH AN EXCELLENT RECORD, I WAS ABLE TO HANDLE THE CAR AND GET US TO SAFETY. IT WAS EXTREMELY HARD AND SO DARN DANGEROUS GIVEN I WAS ON SLIPPERY ROADS THE MOMENT MY POWER STEERING WENT OUT.. AGAIN NO WARNING, IT ALL HAPPENED IMMEDIATELY! *TR
Mileage: 74,397
WHEN STARTING THE VEHICLE THE 'SERVICE POWER STEERING NOW' WARNING WAS DISPLAYED FOLLOWED BY THE 'SERVICE ADVANCETRACK' WARNING. POWER STEERING WAS NOT FUNCTIONAL. *TR
Mileage: 90,738
SEVERAL INCIDENT OVER THE PAST TWO YEARS POWER STEERING WOULD DEFAULT, SERVICE ADVANCETRAC, POWER STEERING DEFAULT WOULD APPEAR ON DASH. I WOULD TURN CAR OFF AND TURN IT BACK ON THE POWER STEERING WOULD BE BACK ON. THIS HAPPENED ON MULTIPLE OCCASIONS. ON MAY 15TH I PARKED MY CAR. WENT TO CHURCH, CAME OUT OF CHURCH, MOVED MY CAR TO A DIFFERENT PARKING SPOT, TURNED CAR OFF. WHEN I RESTARTED IT THE POWER STEERING WENT OUT AND HAS BEEN EVER SINCE. I WAS QUOTED AT 1800 TO GET IT FIXED BY DEALERSHIP. *TR
Mileage: 100,010
AS I WAS GOING DOWN THE HIGHWAY, MY POWER STEERING FAILED. I WAS ALMOST UNABLE TO TURN INTO A PARKING LOT TO GET THE CAR OFF OF THE ROAD. THE MESSAGES ON THE DASH READ POWER STEERING FAULT AND SERVICE ADVANCE TRAC. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE TYPE OF CARS. THE REPLACEMENT PART IS $1400.00 PLUS LABOR. SOMETHING NEEDS TO BE DONE TO GET THIS RECALLED. *TR
Mileage: 139,203
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING AND THE SERVICE STABILITRAC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Mileage: 101,000
TL* THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE FRONT TIRE PRESSURE WAS LOW AND AIR WAS PLACED IN THE TIRES. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
I WAS DRIVING, AND THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW LIGHT CAME ON. HAD IT TOWED TO DEALERSHIP, AND THEY WANT 1800 TO REPLACE RACK AND PINION. THE DEALERSHIP RE-SET THE COMPUTER AND NOW I AM DRIVING IT UNTIL IT COMES ON AGAIN, SEEING AS I DON'T HAVE 1800 TO SPEND. I HAVE RESEARCHED THIS, AND IT SEEMS SEVERAL PEOPLE HAVE HAD SIMILAR DIFFICULTIES! TIME FOR A RECALL! PLEASE! *TR
Mileage: 85,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Mileage: 57,000
SHAME ON YOU FORD! HARD WORKING MIDDLE CLASS FAMILY PURCHASED A 2010 FORD FUSION FOR OUR SON TO USE WHILE HE'S IN COLLEGE. WHILE DRIVING THE CAR ON 1-95 THE CHECK ENGINE LIGHT CAME ON AND ALSO SERVICE POWER STEERING. THE STEERING WHEEL LOCKED AND THE CAR WAS IMPOSSIBLE TO DRIVE LUCKILY IT WAS A WEEK DAY SO WE WERE ABLE TO FIND A FORD DEALERSHIP. WELL THEY TOLD US IT WAS A EVAP PUMP $340, THEY RESET THE POWER STEERING SENSOR AND THOUGHT THEY FIXED IT. FEW DAYS LATER THE SAME THING HAPPENED AGAIN. ANOTHER MECHANIC TOLD US IT WAS UNEVEN TIRE PRESSURE THAT SET THE SENSORS OFF THE CAR DROVE FOR AN HOUR AND THE SENSORS WENT OFF AGAIN.THERE SHOULD BE A RECALL TOO MANY PEOPLE ARE HAVING THIS PROBLEM. THIS IS HORRIBLE FORD SO MANY FAMILY'S RELY ON YOUR CARS FOR THE SAFETY OF THEIR FAMILY! I WILL NEVER BUY FORD AGAIN! POWER STEERING WARNING MESSAGE AS THE FAILURE OCCURRED AGAIN . TOOK THE CAR TO ANOTHER FORD DEALERSHIP AND NOW I WAS TOLD THE FRONT AXLE HAS TO BE REPLACED $2300. MONEY PIT!! THIS SHOULD NOT BE HAPPENING TO A 2010 CAR WITH 48000 MILES ON IT. *TR
Mileage: 48,000
WHEN TURNING THE STEERING WHEEL POWER STEERING MAKES A GRINDING TYPE NOISE AND THE WHEEL MUST BE TURNED MORE EXCESSIVELY THAN NORMAL TO COMPLETE THE TURN. *TR
Mileage: 85,000
GETTING AN ERROR THAT THE POWER STEERING HAS A FAILURE AND THAT ADVANCTRACK NEEDS TO BE SERVICED. THIS HAPPENED WHEN DRIVING, THANKFULLY I WAS ABLE TO PULL OVER AND GET THE VEHICLE TOWED. I HAVE NO CONTROL OF THE STEERING AND IT LOCKS THE STEERING WHEEL. WORRIED ABOUT GETTING IN AN ACCIDENT, I DON'T HAVE THE $2000 TO FIX IT. PLEASE INVESTIGATE THIS, IT'S ALL OVER THE WEB. *TR
Mileage: 78,000
WAS DRIVING TO WORK AND SUDDENLY "SERVICE POWER STEERING" AND "SERVICE ADVANCETRAK" LIGHTS CAME ON. STOPPED AT GAS STATION TO INSPECT CAR. GOT BACK IN CAR AND "SERVICE POWER STEERING NOW" LIGHT WAS ON AFTER RESTART. POWER STEERING COMPLETELY STOPPED WORKING. WAS ABLE TO GET IT BACK HOME WITH A LOT OF EFFORT. LUCKILY, I WAS ONLY A COUPLE OF MILES FROM HOME. *TR
Mileage: 105,000
WAS DRIVING IN VEHICLE, LOW TIRE PRESSURE LIGHT CAME ON DUE TO COLD WEATHER. BEFORE I HAD A CHANCE TO PUT AIR IN THE TIRE THE SERVICE POWER STEERING NOW AND ADVANCE TRACK SERVICE NOTIFICATIONS LIT UP AND LOST POWER STEERING. BEFORE THAT THERE WERE NO SIGNS OF ISSUES WITH EITHER THE ADVANCE TRACK OR POWER STEERING. INFLATED TIRES TO CORRECT PSI AND STILL HAVE LOST THE ADVANCE TRACK NOTIFICATION, BUT POWER STEERING STILL REMAINS. *TR
Mileage: 87,000
SHORTLY AFTER STARTING THE CAR THE POWER STEERING SERVICE AND ADVANCE TRAK SERVICE ANNOUNCEMENTS CAME ON DASH. WE DROVE FOR ANOTHER 10-MIN AND THEN STOPPED THE CAR. WHEN WE RESTARTED THE CAR, WE HAD NO POWER STEERING AT ALL. POWERING OFF THE CAR AND TRYING TO RESTART HAS NOT RESTORED ANY POWER STEERING CAPABILITY AND THE ADVANCE TRAK AND POWER STEERING SERVICE WARNING DISPLAY CONSTANTLY NOW. THE CAR IS UNDRIVEABLE. *TR
Mileage: 109,000
I WAS DRIVING HOME ABOUT 3 MILES, WHAT A WARNING FLASH IN NY DASHBOARD, AUTOTRAC SERVICE,POWER STEERING SERVICE SOON. MADE IT HOME, WENT BACK INTO MY CAR 20 MINUTES LATER I HAD NO POWER STEERING AND MESSAGE NOW READS SERVICE AUTOTRAC, POWER STEERING FAILURE. TOOK IT TO A DEALER, THEY RAN A COMPUTER SCAN RESET IT TWICE SAID IT WOULD COST $1600 TO FIX COMPUTER WORKING AT THE MOMENT COULD GO OUT ANY TIME THIS PROBLEM NEEDS TO BE FIXED. I ALSO HAD A LOW TIRE WARNING FOR TWO DAYS BEFORE MAY BE RELATED TO THE PROBLEM. NEEDS A RECALL . *TR
Mileage: 125,000
DROVE 120+ MILES ON INTERSTATE, PARKED CAR FOR APPROXIMATELY 30 MINUTES. RESTARTED AND NOTICED WARNING LIGHT ON DASH, LATER DETERMINED IT WAS "ADVANCETRAC" LIGHT. DROVE 2 MILES AT 45 TO 50 MPH, CAR PULLED EXTREMELY HARD TO THE RIGHT. STOPPED AND CUT OFF CAR TO CHECK TIRES, THEY WERE OK BUT NOTICED ON DASH READOUT WAS "SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW." RESTARTED CAR AND HAD NO POWER STEERING. EXTREMELY HARD TO DRIVE BUT MANAGED TO GET TO FORD DEALERSHIP; THEY SAID THAT THE STEERING GEAR NEEDED REPLACING AT A COST OF $2,249.27. WAS OUT OF TOWN AND COULDN'T LEAVE IT OVER THE WEEKEND SO THEY RESET FAULT CODE AND I DROVE BACK HOME; POWER STEERING WORKED AND NO WARNING LIGHTS OR READOUT ON DASH. *TR
Mileage: 62,680
I WAS IN THE PARKING LOT OF A KROGER WHEN I TURNED MY CAR ON. THE "POWER STEERING ASSIST FAULT" LIGHT CAME ON AND I DIDN'T HAVE ANY POWER STEERING. TURNED THE CAR OFF. WAITED ABOUT 2 MIN AND STARTED THE CAR AGAIN. THE "POWER STEERING ASSIST FAULT" LIGHT CAME BACK ON AND I STILL DIDN'T HAVE POWER STEERING. I PULLED OUT OF MY PARKING SPOT AND MANAGED TO DRIVE IT ABOUT 1/2 MILE TO MY HOUSE. I PARKED THE CAR IN MY GARAGE OVER NIGHT. WENT TO START IT AGAIN ON FRIDAY OCTOBER 31ST AND THE "POWER STEERING ASSIST FAULT" CAME BACK ON AGAIN. I STILL DIDN'T HAVE POWER STEERING. IT IS SITTING IN MY GARAGE NOW BECAUSE I WILL NOT RISK MY LIFE OR MY FAMILIES LIFE KNOWING THIS CAR HAS A POWER STEERING ISSUE. CAN'T AFFORD TO PAY OVER $1,500.00 TO HAVE THIS ISSUE FIXED. *TR
Mileage: 117,207
I WAS DRIVING WITH MY DAUGHTER HOME FROM DOCTORS APPOINTMENT WHEN LIGHT CAME ON ABOUT ADVANCE TRAC AND THEN POWER STEERING NEEDS SERVICE. THE CAR WAS DRIVING FINE SO I THOUGHT I WOULD TAKE CARE OF IT IN THE MORNING SINCE IT WAS GOING ON 5P.M. WE STOPPED AT THE DOLLAR STORE ONE BLOCK FROM MY HOUSE AND WHEN WE STARTED THE CAR THE POWER STEERING NOTICE APPEARED AGAIN. I PUT THE CAR IN GEAR AND NOTICED THAT THE WHEEL WOULD NOT TURN EASILY. I MANAGED TO GET THE CAR HOME TO MY DRIVEWAY AND INVESTIGATED THIS PROBLEM ONLINE. I'M NOT PREPARED TO PAY $$$ FOR THIS REPAIR. FORD NEEDS TO ISSUE A RECALL ON THIS AND REIMBURSE EVERYONE WHO HAS PAID OUT OF POCKET FOR THIS PROBLEM. I AM NOW AFRAID TO DRIVE THIS CAR. *TR
Mileage: 39,314
I HAD JUST ADDED AIR TO MY TIRES. I STARTED MY CAR AND WAS PULLING OUT OF THE STATION, MY POWER STEERING SHUT DOWN AS I WAS PULLING OUT. I SHUT THE CAR OFF, RESTARTED AND THE POWER STEERING STILL DID NOT WORK. I BROUGHT IT STRAIGHT TO MOSSY FORD IN MISSIONBAY, SAN DIEGO, CALIFORNIA. THEY TOLD ME THERE WAS NO RECALL AND IT WOULD COST $1700 TO FIX. *TR
I WAS TRAVELING DOWN THE INTERSTATE IN THE LEFT LANE WHEN THE CAR BEGAN TO ALARM AND A WARNING MESSAGE APPEARED THAT STATED THERE WAS A POWER STEERING ASSIST FAILURE AND FOR THE VEHICLE TO BE SERVICED. THE STEERING IMMEDIATELY BECAME STIFF AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE ACROSS THREE LANES AND ONTO THE SHOULDER. THIS IS A SAFETY HAZARD. I HAD TWO SMALL CHILDREN IN THE VEHICLE AND DO NOT FEEL SAFE DRIVING THIS VEHICLE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE POWER STEERING RETURNS. THIS WAS THE FOURTH INCIDENT, THE FIRST TWO INCIDENCES WERE WHILE BACKING OUT OF PARKING SPOTS, THIRD INCIDENT WAS WHILE TRAVELING DOWN A TWO LANE ROAD AT 35 MPH. LAST INCIDENT WAS THE SCARIEST DUE TO THE RATE OF SPEED AT WHICH I WAS TRAVELING. DEALERSHIP SAYS THERE ARE NO TROUBLE CODES AND THEY CANNOT SERVICE A VEHICLE WITHOUT A CODE. *TR
PULLED IN THE DRIVEWAY AT WHICH TIME VEHICLE LOST STEERING AND GAVE A FAULT OF "POWER STEERING ASSIST FAULT". THE HAD NO POWER STEERING AND RACK AND PINION HAD TO BE REPLACED. VERY UNSAFE! *TR
Mileage: 91,000
CHECK ENGINE LIGHT FIRST CAME ON 2 WEEKS AGO AND CAR STARTED PULLING HARD TO THE RIGHT SIDE, WHILE SHAKING BAD! TODAY AS I WAS DRIVING TO DEALER DOING 50MPH MY SERVICE POWER STEERING NOW AND ADVANCE TRAC MESSAGE CAME ON. LOST COMPLETE STEERING WHILE ON HIGHWAY WITH BABIES IN CAR! DEALER WILL NOT EVEN LOOK AT IT WITHOUT GETTING PAID FIRST. I GUESS THEY ARE WAITING FOR US TO GET HURT IN THEIR VEHICLE BEFORE ADMITTING TO THEIR FAULT! *TR
Mileage: 95,850
I WAS BACKING OUT OF MY DRIVE AND THE POWER STEERING ASSIST FAULT LIGHT WENT ON AND I HAD NO POWER STEERING. ON OCTOBER 14,2014 I AGAIN WAS BAKING OUT OF THE DRIVE WHEN THE POWER STEERING ASSIST FAULT LIGHT WENT ON AGAIN. THE LIGHT REMAINED ON AND I TOOK THE VEHICLE TO MY FORD DEALER SAID THE STEERING EPAS RACK AND THE CE GEAR ASSEMBLY NEEDED TO BE REPLACED. LUCKILY THIS FAILURE HAPPENED IN MY DRIVE AND NOT ON THE HIGHWAY. *TR
Mileage: 83,500
I HAD MY DAUGHTER AND 4 MONTH OLD GRANDSON WITH ME. WE DROVE 7 MILES TO TOWN TO GO TO GROCERY STORE WITH NO CAR TROUBLES. PARKED AND WENT INTO STORE UPON RETURNING AND STARTING MY VEHICLE IT STARTED DINGING AT ME AND I DIDN'T KNOW WHY UNTIL I TRIED TO PULL OUT AND HAD NO POWER STEERING. AT THIS POINT I NOTICED I HAD 2 MESSAGES "SERVICE ADVANCTRAC" AND "POWER STEERING ASSIST FAULT". I LOOKED UNDER THE HOOD FOR MY POWER STEERING FLUID ONLY TO DISCOVER THAT I HAD NONE AND THAT THE CAR HAD ELECTRONIC POWER STEERING. I SHUT THE CAR OFF AND RESTARTED BOTH MESSAGES WENT AWAY AND CAR RAN FINE. IN JULY IT HAPPENED AGAIN AND THIS TIME I WAS OUT OF STATE, 5 HRS FROM HOME, ON THE FREEWAY HEADING HOME WHEN I HAD TO PULL OFF AND SHUT THE CAR DOWN AND RESTART IT THEN I MADE IT HOME. IN SEPTEMBER IT HAPPENED AGAIN AND THIS TIME MY DAUGHTER HAD MY CAR COMING HOME FROM THE GROCERY STORE IN TOWN WITH HER 8 MONTH OLD SON COMING UP A HILL OUT OF TOWN LIMITS. SHE SHUT IT DOWN AND RESTARTED THEN MADE HOME. NOW ITS OCTOBER AND ON SUNDAY THE 26TH I DROVE TO TOWN FOR CHURCH WITH MY FOSTER SON AND THE CAR RAN FINE. WHEN I LEFT CHURCH I STARTED THE CAR AND BOTH MESSAGES APPEARED AGAIN BUT SHUTTING OFF THE CAR WOULD NOT FIX IT. I HAD TO DRIVE HOME WITH NO POWER STEERING. MY HUSBAND DISCONNECTED THE BATTERY FOR 1/2 HR AND THAT DIDN'T FIX IT EITHER. I HAVE BEEN RESEARCHING AND FOUND THAT THIS IS A PROBLEM IN THE 2010-2012 FORD FUSION AND ITS A COSTLY PROBLEM THAT I CANT PAY FOR SO NOW MY CAR HAS TO SIT AND I HAVE NO MEANS OF TRANSPORTATION, ESPECIALLY SINCE I LIVE IN THE COUNTRY WITH NO PUBLIC TRANSPORTATION. PLEASE HELP!! *TR
Mileage: 83,459
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
POWER STEERING AND ADVANCE TRAC WENT OUT OF VEHICLE WHILE TRAVELING AT APPROX 50MPH ALMOST RESULTING IN SEVERE ACCIDENT (RUNNING OFF ROAD INTO RAVINE ON A CURVE). *TR
Mileage: 68,000
WAS MERGING INTO TRAFFIC AND SUDDENLY LOST POWER STEERING, HAD TO MANUALLY STEER CAR INTO SAFE ARE. AFTER SHUTTING OFF AND RE STARTING THE CAR SEVERAL TIMES IT FINALLY STARTED WORKING AND I WAS ABLE TO CONTINUE HOME. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN AND I WAS TOLD RACK AND PINION NEEDS TO BE REPLACED AT AROUND 1500$. *TR
Mileage: 65,000
I WAS TRYING TO COME HOME FROM A WEEKEND TRIP WITH MY FRIENDS. I TURNED THE FUSION ON AND THE POWER STEERING AND ADVANCETRAC WERE NOT WORKING. MANAGED TO RESET THE BATTERY AND GET HOME WITH POWER STEERING. WENT TO FORD AND THEY CHARGED ME OVER $2000 TO FIX IT AFTER IT STOPPED WORKING ABOUT 2 WEEKS AFTER THE INITIAL INCIDENT. *TR
BACKING OUT OF MY GARAGE, I GOT JUST OUTSIDE THE DOOR AND WENT TO TURN WHEEL AND FOUND THAT IT WAS LOCKED UP, VERY HARD TO TURN. A WARNING MESSAGE CAME ON ABOUT STEERING FAULT. OWNERS MANUAL TOLD ME TO SHUT CAR OFF AND TURN ON AGAIN TO FIX THE PROBLEM. I IMMEDIATELY TOOK IT TO DEALERSHIP WHERE I WAS TOLD I HAD TO LEAVE IT FOR 3 DAYS AND HAD AN $1800 REPAIR TO REPLACE THE RACK & PINION. I NOW FIND THIS IS A COMMON PROBLEM IN THESE CARS UPON SEARCHING INTERNET. CAR IS NOT OLD ENOUGH TO WARRANT SUCH A COSTLY REPAIR AND I'M VERY GLAD I WASN'T ON FREEWAY, TRYING TO CHANGE LANES. I CONTACTED FORD AND WAS BASICALLY TOLD "TOO BAD". *TR
Mileage: 83,000
AFTER A ADVANCETRAC STEERING SERVICE WARNING, THE POWER STEERING FAILED COUPLED WITH A WARNING TO SERVICE POWER STEERING. THE FIRST INCIDENT WAS ON OR ABOUT JUNE 30TH. THE FORD DEALER REPLACED THE RACK AND PINION STEERING SYSTEM. SUBSEQUENTLY ON OCTOBER 11, 2014 AGAIN WHILE DRIVING AT LOW SPEED, THE ADVANCETRAC STEERING SYSTEM SERVICE WARNING MESSAGE APPEARED FOLLOWED BY A LOSS OF POWER STEERING AND A SERVICE POWER STEERING WARNING. THE DEALER IS NOW INDICATING THAT THE ADVANCETRAC AND/OR TIRE PRESSURE SENSORS MAY BE THE CAUSE OF THE ISSUE. THE CAR IS STILL IN THE REPAIR SHOP. *TR
Mileage: 35,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
I BOUGHT THIS CAR NEW. IN 2010 I LOST POWER STEERING, AT LOW SPEED, SEVERAL TIMES. I TOOK IT TO THE DEALER AND THEY DID NOT FIX THE CAR AS THEY COULDN'T FIND AN ISSUE. ON THE FORTH OCCASION I LOST POWER STEERING AND THEY DECIDED TO REPLACE THE POWER STEERING RACK, WHICH WAS DONE UNDER WARRANTY. ON 10/11/2014 I AGAIN LOST POWER STEERING, AT LOW SPEED, AND NOW THE POWER STEERING RACK HAS TO BE REPLACED YET AGAIN. THE MILEAGE AT THE TIME OF THIS FAILURE WAS APPROXIMATELY 78,380 MILES. I UNDERSTAND AN INVESTIGATION HAS BEEN OPENED BY NHTSA REGARDING THIS MATTER AND I WOULD LIKE MY INFORMATION/EXPERIENCES ADDED. THIS TIME IT IS COSTING ME OVER $1,800.00. *TR
Mileage: 20,525
WHEN TRAVELING HOME FROM WORK ON NOVEMBER 4TH, 2013. VEHICLE'S ADVANCETRAC SYSTEM FAILED.THIS MADE IT DIFFICULT TO TURN CAR AS IT MADE THE STEERING WHEEL VERY STIFF. THIS CAUSED AN ACCIDENT WHEN ENTERING A PARKING LOT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS NOTIFIED THAT THE VEHICLE JUST BECAME "OUT OF WARRANTY" AT 75,000 MILES. THE ESTIMATED COST OF REPAIR WAS $1762.00 HAVING THE VEHICLE WITHOUT ITS POWER STEERING HAS ALSO AFFECTED MY TIRES. WHICH NEEDED TO BE CONSTANTLY REPLACED. *TR
Mileage: 74,500
AS I WAS DRIVING DOWN THE ROAD, A MESSAGE APPEARED THAT SAID TO SERVICE POWER STEERING AND ADVANCETRAC. I MANAGED TO MAKE IT HOME, TURNED OFF THE CAR, RESTARTED IT, THE ERROR MESSAGE READ SERVICE POWER STEERING NOW/SERVICE ADVANCETRAC NOW. WE WERE TRAVELING ABOUT 40MPH WHEN THE MESSAGE FIRST APPEARED AND I LOST POWER STEERING. *TR
Mileage: 100,450
WHILE DRIVING FROM AN SOCIAL EVENT WITH MY YOUNG CHILDREN, THEY WARNING SYSTEM IN MY FUSION INDICATED THAT POWER STEERING SYSTEM REQUIRED SERVICE. AS I WAS ATTEMPTING TO PULL INTO THE GAS STATION, THE POWER STEERING ON MY VEHICLE WENT OUT. THE CAR BECAME INOPERABLE REQUIRING A SIGNIFICANT AMOUNT OF STRENGTH TO TURN THE VEHICLE. I LOOKED UNDER THE HOOD TO CHECK FOR ANY VISIBLE SIGNS OF DAMAGE, ONLY TO REALIZE THEY POWER STEERING IS ELECTRIC. I WAITED A FEW MINUTES AND RESTARTED THE CAR, THE LIGHT WENT OUT AND I STARTED MY CAR TO DRIVE HOME. HOWEVER MAYBE A FEW MILES FROM MY HOUSE, THE STEERING WENT OUT AGAIN AND THE CAR WAS NOT ABLE TO BE EASILY STEERED. THE WARNING LIGHT NOW STATED THAT POWER STEERING SYSTEM REQUIRED SERVICE NOW AS WELL AS SECONDARY WARNING DISCUSSING THE SERVICE OF THE ADVANCETRAC SYSTEM REQUIRING SERVICE TOO. WHEN I WENT TO FORD THEY EXPLAINED THAT THERE WAS AN INTERNAL RACK FAILURE WITH PARTS THAT COSTS $1500 BECAUSE IF ONE PART FAILS THEN THE ENTIRE SYSTEM FAILS. THIS IS RIDICULOUS AND EXTREMELY DANGEROUS TO HAPPEN UNEXPECTEDLY WHILE DRIVING WITH MY CHILDREN IN THE CAR. *TR
Mileage: 135,500
WHEN MY TIRE PRESSURE GETS LOW -NOT ACCOMPANIED BY THE LOW TIRE PRESSURE LIGHT- THE ADVANCTRAC LIGHT AS WELL AS SERVICE POWER STEERING LIGHT COME ON THE COMMAND CENTER. I AM ABLE TO DRIVE IT SAFELY, BUT THE NEXT TIME THAT I TURN MY CAR ON AFTER THAT, THE POWER STEERING HAS ALWAYS BEEN OUT. *TR
Mileage: 91,000
STARTED VEHICLE, STEERING ASSIST LIGHT CAME ON INDICATING POWER STEERING FAILURE. TRIED TO TURN STEERING WHEEL, EXTREMELY DIFFICULT. HAD VEHICLE TOWED TO FORD DEALERSHIP, COST OF REPAIR $ 1706.74. *TR
Mileage: 62,269
THE ELECTRIC POWER ASSISTED STEERING (EPAS) SUDDENLY FAIL WHILE DRIVING, RESULTING IN INCREASED STEERING EFFORT AND AT TIMES IT'S WILL TURN WAY TO EASY. *TR
Mileage: 110,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE POWER STEERING SOON AND SERVICE ADVANCE TRACTION NOW WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE AND ATTEMPTED TO CONTINUE TO DRIVE BUT THE STEERING WHEEL HAD CONTINUOUSLY REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Mileage: 84,000
MY WIFE AND I WERE DRIVING ON A SURFACE STREET, AND THE POWER STEERING AND TRAC WARNING LIGHT CAME ON. THE STEERING IMMEDIATELY WAS EXTREMELY DIFFICULT, AND REQUIRED GREAT EFFORT TO GET THE TWO MILES HOME. I THEN HAD THE CAR TOWED TO THE FORD DEALERSHIP. THEY ALSO OBSERVED THE WARNING LIGHTS AND THE EXTREME STEERING EFFORT REQUIRED. THE CAR STILL HAD THE PROBLEM EVEN AFTER BEING SHUT OFF AND ON THREE TIMES. ONCE THE DEALERSHIP CLEARED THE COMPUTER GENERATED WARNING LIGHT, THE PROBLEM WAS NOT ABLE TO BE DUPLICATED. I REQUESTED THAT THEY CALL FORD MOTOR TO DISCUSS PROBLEM, AND POTENTIAL SOLUTION. HOTLINE ASSISTANCE REQUEST #107811552 AND RO# 376828 DATED 9/4/14. FORD CAME BACK WITH RECOMMENDATIONS ON 9/5/14. THE DEALER KEPT MY VEHICLE FOR 7 DAYS, TRYING TO GET THE PROBLEM TO RE-OCCUR. FINALLY THEY GAVE ME A FRONT END ALIGNMENT AND SENT ME HOME. *TR
Mileage: 53,680
MY SON WAS DRIVING AND HIS POWER STEERING FAILED. I TOOK THE CAR INTO HUNTINGTON FORD AND HAD TO HAVE THE STEERING GEAR REPLACED. I OPENED A CASE WITH FORD CUSTOMER RELATIONS (CASE # [XXX]) AND NEVER HEARD BACK FROM THEM. I HAD TO PAY 1675.18 FOR THE PART TO BE REPLACED. I FOUND THAT THIS IS OCCURRING IN ALL FORD FUSIONS FROM 2010 - 2014 MODELS. I FEEL THIS IS VERY VERY DANGEROUS AND AMAZED THAT A RECALL HAS NOT ALREADY OCCURRED! I WOULD LIKE TO SEE ACTION TAKEN AGAINST THE FORD COMPANY. IF THEY ARE ORDERED FOR A RECALL ON THIS PART; I WOULD LIKE RE-IMBURSEMENT FOR WHAT I HAD TO PAY FOR THE REPAIR AND LABOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 50,795
POWER STEERING FAILURE BEGAN DURING DRIVING TRIP ON 10-4-14 WITH WARNING LIGHT "SERVICE POWER STEERING NOW" WITH DELAYED STEERING FAILURE AFTER DRIVING APPROX 5 MINUTES LONGER THEN PARKING FOR 1.5 HOURS. UPON RESTART, SAME WARNING READING AND POWER STEERING FAILURE OCCURRED. POWER STEERING FAILURE CONTINUED UNTIL VEHICLE WAS DELIVERED TO THE FORD DEALERSHIP IN ST JOHNS, MI ON 10-5-14. DEALER CONFIRMED THIS ISSUE WAS STILL PRESENT ON RECEIPT ON 10-6-14, AND ADVISED THAT NEW ELECTRONIC STEERING MODULE WAS NEEDED (NO RECALL ON FILE). *TR
Mileage: 97,000
I HAD A MESSAGE POP UP THAT SAID "ADVANCETRAC POWER STEERING NEEDS SERVICE SOON" THE NIGHT BEFORE WITHOUT ANY ISSUES BUT WITH THE THOUGHT "I GUESS I NEED TO CALL FORD TO GET A SERVICE APPOINTMENT. THE FOLLOWING DAY I HOPPED IN MY CAR AND TO MY SURPRISE, THE MESSAGE NOW READ "ADVANCETRAC POWER STEERING NEEDS SERVICED NOW" (IT WAS A SATURDAY AFTERNOON). THE CAR WAS NOW UNDRIVEABLE. I AM NOW STILL WAITING FOR MY CAR TO BE SERVICED BECAUSE THE COST TO REPLACE THE RACK AND PINION (ELECTRONIC POWER STEERING) WILL COST OVER $1800. FORD WILL NOT COVER IT AND I HAVE COMPLAINED TO THEM SEVERAL TIMES AND ALL THEY CAN TELL ME IS THAT MY WARRANTY EXPIRED. SHOULD THAT HAD GONE OUT ON ME FRIDAY NIGHT ON MY WAY HOME WITH MY KIDS IN THE CAR, WE WOULD'VE BEEN IN BIG TROUBLE. MAJOR SAFETY ISSUE AND CANNOT UNDERSTAND WHY A COMPANY WOULD NOT STAND BEHIND THEIR PRODUCT. *TR
Mileage: 62,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE RESIDENCE CAUTIOUSLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Mileage: 74,000
I LOST MY POWER STEERING IN MY 2010 FUSION. I TOOK IT TO THE DEALER (THINKING I HAD A WARRANTY ON IT) TO GET IT FIXED. THEY TOLD ME THAT THEY FLASHED THE COMPUTER AND IT CAME BACK WITH A HARD FAULT AND THE WHOLE RACK NEED TO BE REPLACE. NOT HAVING THE MONEY I PICKED UP THE CAR AND IT WORKED FINE. DROVE IT FOR A WEEK THEN AT THE SAME SPOT IN THE ROAD IT WENT OUT AGAIN. CALLED ANOTHER DEALER CLOSER TO WORK TOO SEE IF I COULD HAVE IT REFLASHED TO HOPEFULLY RESET IT AGAIN BUT THEY TOLD ME ONCE IT WAS FLASHED THAT THEY COULDN'T DO IT AGAIN. I REALLY HOPE THIS GETS RESOLVED. NOW I REPLACED IT WITH A USED ONE AND HAVE NOT HAD A PROBLEM SINCE. *TR
Mileage: 10,200
SITTING WITH THE VEHICLE IN PARK, IN A PARKING LOT. WHEN THE SHIFTER WAS MOVED INTO DRIVE, A POWER STEERING FAULT ERROR FLASHED IN THE MESSAGED CENTER ALONG WITH A "SERVICE ADVANCETRAC" ERROR. ULTIMATELY LOST FULL FUNCTION OF THE POWER STEERING. THE CAR SAT IN MY DRIVE WAY WHILE I FIRST TRIED TO SEE IF THERE WAS AN EASY FIX I COULD DO MYSELF. AFTER 3 DAYS OF SITTING IN MY DRIVE WAY THE CARS POWER STEERING WAS MECHANICALLY FROZEN, AND I WAS UNABLE TO DRIVE THE VEHICLE AT ALL, EVEN WITHOUT POWER STEERING. I TOWED THE VEHICLE TO A SHOP WHERE THE ENTIRE STEERING RACK WAS REPLACED, AFTER PARTS LABOR AND A NEW ALIGNMENT THE TOTAL COST WAS BETWEEN 1600 AND 1700 DOLLARS. *TR
Mileage: 67,000
UPON LEAVING A STOP SIGN DURING A LEFT HAND TURN, I EXPERIENCED COMPLETE POWER STEERING FAILURE. I WAS ABLE TO GET OFF THE CAR ROAD WHERE A RESTART OF THE ENGINE RETURNED THE STEERING . A "POWER STEERING ASSIST FAILURE" AND "CHECK ADVANCE TRAC" ILLUMINATED ON THE DASH. IT HAPPENED TWICE MORE WITHOUT THE CHECK ADVANCE TRAC LIGHT. A TROUBLE CODE OF " C200D" MOTOR ROTATION ANGLE SENSOR WAS SET. FORD REMEDIES THE PROBLEM BY ERASING THE TROUBLE CODE. THE PROBLEM RETURNED ONCE MORE ON OCTOBER 6TH, 2014. *TR
Mileage: 33,800
I WAS DRIVING TO THE MOVIE STORE WHEN THE SERVICE POWER STEERING LIGHT CAME ON. I PULLED OFF THE ROAD INTO FAMILY VIDEO PARKING LOT TO READ THE OWNER THE MANUAL.WHEN I WENT TO BACK OUT MY CARS STEERING WHEEL WOULDN'T TURN AND SOMEONE HAD TO PUSH ME OUT THE PARKING SPOT. MY CAR IS NOT DRIVABLE AT ALL IT'S ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I WILL HAVE TO GET MY CAR TOWED COME MONDAY MORNING. *TR
Mileage: 943,070
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
WHILE DRIVING CAR ON INTERSTATE 85 NEAR AUBURN ALABAMA IN A CONSTRUCTION ZONE ON UN EVEN PAVEMENT MY CAR SUDDENLY LOST POWER STEERING. LIGHT CAME ON AND SAYS SERVICE POWER STEERING NOW ALONG WITH SERVICE ADVANCE TRAC. I WAS ABLE TO GET IT UNDER CONTROL WITH OUT INCIDENT, BUT THIS POSES A SERIOUS SAFETY HAZARD. *TR
Mileage: 71,000
WHILE I WAS DRIVING ALL OF A SUDDEN I HAD NO CONTROL OF MY STEERING WHEEL. I ALMOST LOST ALL CONTROL OF MY CAR. I JUSTJ MISSED HITTING ANOTHER CAR AS I STRUGGLED TO PULL MY CAR TO THE SIDE OF THE ROAD. WHERE IS THE RECALL ON THIS,I COULD OF BEEN KILLED FOR A DEFECT I HAD NO CONTROL OF. IS FORD GOING TO WAIT TILL THERE IS A BUNCH OF FATALITIES? *TR
Mileage: 46,000
THE POWER STEERING ABRUPTLY STOPPED WORKING WITHOUT ANY PRIOR ISSUES. I TOOK IT TO THE FORD DEALERSHIP AND ALTHOUGH THEY HAVE RECEIVED NUMEROUS COMPLAINTS, THEY INSIST THERE IS NO RECALL. THEY QUOTED $2000 TO REPAIR. IT IS DEFINITELY A SAFETY ISSUE AND A QUICK INTERNET SEARCH SHOWS THIS IS A HUGE RECURRING PROBLEM FOR 2010 FORD FUSION OWNERS AND THERE IS EVEN A LAWSUIT AGAINST FORD. WE CALLED FORD AND THEY ARE NOT WILLING TO TAKE ANY RESPONSIBILITY. *TR
Mileage: 100,000
AS I WAS CRESTING A HILL, THE ENGINE BRIEFLY SEIZED, THE POWER STEERING FAILED, AND THE ADVANCETRAC LIGHT CAME ON. EVERYTHING RETURNED TO NORMAL TWO SECONDS LATER, EXCEPT FOR THE ADVANCETRAC LIGHT. THE LIGHT TURNED OFF AFTER THE NEXT START. MULTIPLE TIMES THEREAFTER, WHEN THE ENGINE HAS REPEATED STOPS/STARTS IN A SHORT SPAN OF TIME, THE ADVANCETRAC LIGHT COMES ON AND THERE IS A LOSS OF POWER STEERING. THE POWER STEERING RETURNS AFTER IDLING FOR A COUPLE OF MINUTES. *TR
Mileage: 48,165
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Mileage: 147,000
TRAVELING ON INTERSTATE 65 MPH POWER STEERING FAILURE LOSS OF POWER ASSIST. STEERING BECOMS VARY DIFFICULT! *TR
Mileage: 55,000
AS I WAS PARKING MY CAR, THE SERVICE ADVANCETRAC WARNING MESSAGE AND SERVICE POWER STEERING MESSAGE APPEARED ON THE DASH AND I LOST POWER STEERING. I ALMOST SLAMMED INTO ANOTHER CAR AS A LADY WAS ATTEMPTING TO EXIT THE CAR. LUCKILY MY BRAKES STILL WORKED. I SEE THERE ARE A LOT OF OTHER 2010 FUSION OWNERS WHO ARE EXPERIENCING THE SAME PROBLEMS. MY VEHICLE HAS 77,000 MILES ON IT CURRENTLY AND THAT SEEMS TO BE IN THE SAME RANGE AS THE OTHER OWNERS AT THE TIME OF THEIR STEERING FAILURES. FORD REALLY NEEDS TO MAKE A RECALL ON THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR, WORSE, KILLED. *TR
Mileage: 77,600
ONCE THE CAR WAS STARTED A MESSAGE CAME ON STATING POWER STEERING NEEDS SERVICE AND COULD NOT TURN THE STEERING WHEEL. ALSO A MESSAGE ABOUT SOMETHING TRAC APPEARED AS WELL. DEALER STATES THE STEERING RACK MUST BE REPLACED AT $1800 DOLLARS. *TR
Mileage: 83,000
I'M EXTREMELY CONCERNED ABOUT THE POWER STEERING FAILURE THAT JUST OCCURRED. THE VEHICLE ONLY HAS 70,000 MILES ON IT AND IS REGULARLY MAINTAINED BY THE FORD DEALERSHIP. I WAS TAKING MY DAUGHTER OUT TO DRIVE FOR HER FIRST TIME AND HAD THIS FAILURE OCCURRED WHILE SHE WAS BEHIND THE WHEEL I'M NOT SURE WHAT WOULD HAVE HAPPENED. LUCKILY IT WAS ME BEHIND THE WHEEL FIRST OTHERWISE THIS COULD HAVE ENDED TRAGICALLY. THIS ALSO APPEARS TO BE A PROBLEM THAT A NUMBER OF OTHER FORD FUSION OWNERS HAVE EXPERIENCED AND A RECOGNIZED PROBLEM IN OTHER MODELS THAT FORD HAS ALREADY RECALLED. PLEASE DO SOMETHING BEFORE SOMEONE IS HURT OR KILLED. *TR
Mileage: 70,150
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND REQUIRED THE CONTACT TO USE EXCESSIVE FORCE TO MANEUVER. THE POWER STEERING INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
JUST PURCHASED USED 2010 FORD FUSION SE (6CYL). AFTER 2 DAYS OF DRIVING, WAS ON THE INTERSTATE DRIVING APPROXIMATELY 75 MPH AND THE ADVANCE TRAC LIGHT CAME ON. I NOTICED THE POWER STEERING WAS GETTING STIFF. SHORTLY AFTER A "SERVICE POWER STEERING" MESSAGE APPEARED AND IT WAS EXTREMELY DIFFICULT FOR ME TO CONTROL MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO AN EXIT AND TURNED OFF THE VEHICLE. AFTER ABOUT A MINUTE, I TURNED THE VEHICLE BACK ON.THE ADVANCE TRAC LIGHT SENSOR WAS OFF BUT THE MESSAGE APPEARS "SERVICE POWER STEERING NOW". THE STEERING WHEEL WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO DRIVE THE VEHICLE. THE DEALER I BOUGHT THIS VEHICLE FROM TOWED THE VEHICLE BACK TO THEIR LOT AND HAD THE PROBLEM DIAGNOSED. THEY WERE TOLD BY FORD THAT THE ELECTRIC POWER STEERING HAD TO BE "RESET". THEY "RESET" THE POWER STEERING, THE MESSAGE WAS CLEARED AND THE STEERING WAS GOOD. AFTER 2 WEEKS OF DRIVING, AGAIN I WAS ON THE SAME INTERSTATE GOING 75 MPH AND THE ADVANCE TRAC LIGHT APPEARED WITH THE MESSAGE "SERVICE POWER STEERING." LUCKILY, I WAS NEAR AN EXIT AND WAS ABLE TO SAFELY PARK MY VEHICLE AT A GAS STATION. THE DEALER AGAIN TOWED THE VEHICLE BACK TO THEIR SHOP AND IS WAITING TO FIGURE OUT WHAT TO DO. I FIND THIS EXTREMELY DANGEROUS AND I'M SURPRISED THAT A RECALL HASN'T BEEN MADE FOR THIS ISSUE ON THE FORD FUSIONS.IF YOU GOOGLE THE PROBLEM, YOU WILL SEE MULTIPLE FORUMS WITH PEOPLE COMPLAINING OF SAME ISSUE BUT ALL THE REPAIRS WERE DIFFERENT ON THEIR FORD FUSIONS. EITHER THE MODULE WAS REPLACED OR THE POWER STEERING RACK AND PINION WAS REPLACED. OF COURSE, NONE ARE WITHIN WARRANTY AND WERE PRETTY COSTLY.I SAW THAT A MASSIVE RECALL HAS BEEN MADE FOR THIS ISSUE IN THE FORD ESCAPES. I'M NOT SURE IF FORD IS WAITING FOR MULTIPLE FATALITIES TO OCCUR BEFORE THEY ADDRESS THIS ISSUE. I HOPE MY COMPLAINT HELPS.PLEASE FORD... ISSUE RECALL FOR THE FORD FUSIONS POWER STEERING! *TR
Mileage: 61,000
WHILE DRIVING UNDER NORMAL CONDITIONS, THE POWER STEERING SYSTEM SUDDENLY FAILED. MESSAGES STATING "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AS WELL. GREAT DIFFICULTY TURNING ON THE WINDY ROAD WITH FOUR KIDS IN CAR. FOUND NUMEROUS COMPLAINTS ONLINE. SEE OTHER FORD VEHICLES WERE RECALLED FOR SAME PROBLEM. WHY NOT FUSIONS? *TR
Mileage: 89,300
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS DIFFICULT TO TURN CAUSING THE CONTACT TO APPLY EXCESSIVE FORCE IN ORDER TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,540.
Mileage: 28,540
WAS DRIVING TO WORK WHEN THE POWER STEERING FAILED ON A SIDE STREET WITH NO WARNING. I COULD NOT TURN THE VEHICLE AND ALMOST HIT ANOTHER VEHICLE AS I WAS TURNING INTO MY WORKPLACE. THE WARNING ON THE DASH MONITOR ADVISED "SERVICE POWER STEERING SOON" AND "SERVICE ADVANCETRAC SOON". VEHICLE ACTED NORMAL UPON RESTART AT THE END OF THE DAY THEN ON MY HOME DID IT AGAIN ON A VERY CURVY MOUNTAIN ROAD. I WAS BARELY ABLE TO MAINTAIN LANE CONTROL AND GET OFF THE ROAD. UPON RESEARCH OF THE ISSUE IT HAS BEEN CONFIRMED THAT FORD HAS HAD THOUSANDS OF COMPLAINTS OF THIS ISSUE AND NO RECALL HAS BEEN ISSUED FOR FUSIONS YET THE EXACT SAME ALL ELECTRIC STEERING IS USED IN OTHER MODELS THAT ARE RECALLED DUE TO EXTREMELY DANGEROUS DRIVING ISSUES. A FORD SERVICE MANAGER EXPLAINED TO ME THAT SYSTEM COULD COMPLETELY FAIL AT ANY MOMENT CAUSING A COMPLETE LOSS OF STEERING AND I NEEDED TO PARK THE VEHICLE UNTIL REPAIRED. HE ALSO ADVISED THEY SEE IT A LOT AND THE REPAIR COULD COST ABOUT $2000. MY CAR IS ONLY 4 YEARS OLD WITH 136,000 MILES ON IT. *TR
Mileage: 136,000
I WAS DRIVING TO WORK, I LIVE LESS THAN 5 MILES AWAY FROM MY WORK, AND I NOTICED THE LOW PRESSURE LIGHT CAME ON, I WENT ON TO WORK WHERE I DISCOVERED MY TIRE PICKED UP A NAIL. I CHANGED THE TIRE DURING A LUNCH BREAK AND DURING THAT BREAK AS I DROVE BACK TO WORK, THE SERVICE POWER STEERING NOW NOTIFICATION CAME ON AND THEN THE ADVANCE TRACK LIGHT CAME ON. IMMEDIATELY THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN LEFT OR RIGHT. I FEEL THIS ELECTRONIC POWER STEERING FAILURE IS A FAULTY PART. DIAGNOSIS FROM FORD STATES I NEED TO REPLACE THE PART DUE TO (FRICTION ELEMENTS DETECTED BY THE CONTROL MODULE) ($1700) I FEEL STUCK IN WHAT TO DO AS I FEEL NOTHING WAS WRONG EVER WITH MY POWER STEERING UNTIL THE LOW PRESSURE LIGHT APPEARED. FORD NEEDS TO RECALL THIS AS ITS DANGEROUS AND EXPENSIVE TO REPAIR. *TR
Mileage: 84,000
WHILE DRIVING BACK HOME TO CINCINNATI, OHIO FROM LEXINGTON, KENTUCKY AT APPROXIMATELY 60 MPH, MY STEERING WHEEL STIFFENED UP. I AM A SMALL FRAME WOMAN AND IT WAS ALMOST UNREAL FOR ME TO GUIDE MYSELF TO SAFETY. I FRANTICALLY JUMPED OUT OF MY CAR BECAUSE I SAW MY WHOLE LIFE FLASH BEFORE MY EYES. I CALLED A FRIEND OF MINES WHO CAME TO GET ME AND MY CAR AND TOOK IT TO A REPAIR SHOP. THEY QUOTED A PRICE OF $2200 FOR RACK AND PINION. A FOUR YEAR OLD CAR SHOULD NOT BE COSTING ME THIS AMOUNT OF MONEY SO SOON ESPECIALLY AFTER READING THESE FORUMS AND SEEING THAT THIS HAS BEEN A PROBLEM FOR A WHILE. WHY HASN'T A RECALL BEEN MADE FOR THIS DEADLY, LIFE-THREATENING PROBLEM? I HAVE A FIVE YEAR OLD DAUGHTER. WHAT IF SHE WAS IN THE CAR WITH ME?!!! THANK GOD SHE WASN'T. *TR
THE CAR RAN OK THIS MORNING. I DROVE FOR ABOUT 10 MINUTES WITHOUT ISSUES. THEN I SAW A MESSAGE INDICATING "SERVICE ADVANCETRAC" ON THE CONSOLE AND IT WENT OFF BY ITSELF A FEW SECONDS LATER. THE SAME INDICATOR CAME BACK AGAIN AND STAYED ON FOR SOME TIME. I RESET THE INDICATOR AND KEPT DRIVING. I DID NOT NOTICE ANY ISSUES WITH DRIVING THEN. ABOUT 20 MINUTES LATER, THE CONSOLE READ "POWER STEERING ASSIST FAULT" AND RIGHT AWAY THE STEERING GOT VERY TIGHT. STEERING WAS OK UNTIL THEN. I DO NOT RECALL THE "POWER STEERING ASSIST FAULT" INDICATOR GOING OFF WITH A TURN AS SUCH. IT WAS ON A STRAIGHT ROAD. I PULLED OVER AND KILLED THE ENGINE POWER, OPENED THE DOOR AND STARTED THE ENGINE UP AGAIN IN ABOUT 5 SECONDS. THE INDICATOR WAS GONE AND THE STEERING WAS NORMAL. I STARTED DRIVING AND WHEN I MADE A LEFT TURN, THE INDICATOR CAME BACK AGAIN AND STEERING FELT VERY STIFF. WHEN THE STEERING GETS STIFF, IT IS VERY DIFFICULT TO TURN AND NEEDS A LOT OF MANUAL FORCE TO MAKE ANY TURNS OR MAKE SMALL CHANGES. *TR
Mileage: 78,000
ELECTRONIC POWER STEERING FAILURE; NEVER WORKED AGAIN. THE CAR MAKES A LOUD POPPING/ CLICKING WHEN TURNING SHARPLY AT LOWER SPEEDS, ESPECIALLY WHEN TURNING RIGHT. *TR
Mileage: 74,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND RESTARTED. AN INDEPENDENT MECHANIC STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED AND REFERRED THE CONTACT TO A DEALER TO REPROGRAM THE COMPUTER AND REPAIR THE VEHICLE. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER AND THE POWER STEERING MOTOR WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE DEALER WAS CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 10/7/14*CN UPDATED 3/25/2015 *JS
Mileage: 92,547
POWER STEERING ASSIST PROBLEM BEGAN TO DISPLAY, STOPPED FOR FUEL AND THE CAR BECAME ALMOST IMPOSSIBLE TO STEER... FORD "BAUGH" DEALERSHIP IN CLANTON, AL INTERPRETED THAT THE POWER STEERING MODULE WAS COMPLETELY OUT AND THE STEERING ASSIST FAILED. *TR
Mileage: 78,000
I WAS DRIVING HOME AND THE DOING ABOUT 45 MPH ON THE EXPRESS WAY APPROACHING THE EXIT RAMP THE POWER STEERING JUST WENT OUT. *TR
Mileage: 89,000
I WAS DRIVING AT SPEEDS AROUND 45 WHEN THE "ADVANCE TRACK" WARNING APPEARED, AT WHICH TIME I LOST POWER STEERING, THE DAY I BOUGHT THE CAR USED. IT'S HAPPENED A TOTAL OF AROUND10 TIMES WHILE DRIVING. ONCE WHILE I WAS TRAVELING AT HIGHWAY SPEEDS. IF THE CAR WAS TURNED OFF THEN BACK ON, IT WOULD CLEAR THE FAULT OUT. SINCE THIS HAS HAPPENED, THE CAR HAS SUFFERED A COMPLETE LOSS OF POWER STEERING. WHEN I TOOK THE CAR TO THE DEALER PRIOR TO THE COMPLETE LOSS OF POWER STEERING, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE, THERE FOR COULDN'T FIX ANYTHING UNDER WARRANTY. I HAVEN'T TAKEN THE CAR IN FOR REPAIR NOW BECAUSE THERE SHOULD BE A RECALL AND NOW IT'S NO LONGER COVERED UNDER WARRANTY. SO MANY PEOPLE ARE HAVING THE SAME ISSUE, IT SEEMS TO BE A PROBLEM WITH THE FUSION. IT'S DANGERS BECAUSE IT HAPPENS UNEXPECTEDLY AND SOMETIMES WHILE IN THE MIDDLE OF A TURN, LIKE WHAT HAS HAPPENED TO ME TWICE OUT OF THE 10 TIMES. I FEEL THAT THE FACT THAT I'M A COMMERCIAL DRIVER ONLY HELPED ME TO KNOW WHAT TO DO. NOT EVERYONE HAS THE SKILLS THAT I DO, SO IF THIS HAPPENED TO MY MOTHER-IN-LAW, IT WOULD MOST LIKELY RESULT IN A CRASH. *TR
Mileage: 18,500
COMPLETE LOSS OF POWER STEERING. NOT SAFE! *TR
Mileage: 89,888
I WAS DRIVING TO WORK, ON A STRAIGHT STRETCH OF ROAD AT ABOUT 25 MILES AN HOUR, WHEN A "SERVICE ADVANCTRAC" WARNING LIGHT CAME ON, AS WELL AS A POWER STEERING FAULT. I LOST POWER STEERING AT THAT POINT. LUCKILY I WAS ABLE TO PULL OVER INTO A PARKING LOT, AND THEN I DROVE HOME WITH MY HAZARD LIGHTS ON. THE CAR WAS OUT OF WARRANTY SO WE TOOK IT TO A LOCAL SHOP, WHO LOOKED AT THE CODES AND THE CAR AND DIAGNOSED IT AS A FAULTY RACK AND PINION. THEY REPLACED THAT (AT A COST OF $1500) AND THE POWER STEERING NOW WORKS AGAIN, BUT I AM NOT COMFORTABLE DRIVING IT ANY LONGER. WHAT IF THIS HAPPENS AGAIN WHILE I AM TURNING OR MERGING ONTO A FREEWAY? SCARY, SCARY THOUGHT. THIS NEEDS TO BE ADDRESSED BY FORD AND A RECALL MADE. *JS
Mileage: 52,988
RECEIVED "POWER STEERING ASSIST FAILURE" INTERMITTENT WARINGS LAST MONTH (JUNE) WHEN STARTING CAR. TOOK CAR TO DEALERSHIP, DIAGNOSTICS /TROUBLESHOOTING FAILED TO IDENTIFY PROBLEM. PROBLEM WAS CONSISTENTLY CLEARED BY TURNING OFF ENGINE AND RESTARTING. ON 28 JULY, POWER STEERING WAS LOST COMPLETELY DURING ENGINE START AND SUCCESSIVE RESTARTS FAILED TO CLEAR THE "POWER STEERING ASSIST FAILURE" FAULT. ALSO RECEIVED "SERVICE ADVANCE TRAC" WARNING. CAR WAS TOWED TO DEALERSHIP. DIAGNOSTICS DETERMINED THE ELECTRONIC STEERING RACK NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $2000! HAD CAR FOR LESS THAN THREE YEARS AND CAR ONLY HAD 78,000 ON IT. (FORD CERTIFIED PRE-OWNED MODEL.) VERY DISAPPOINTED WITH THIS CAR. WORST FORD CAR I'VE OWNED. CURSORY WEB SEARCHES ON THIS POWER STEERING PROBLEM REVEALS A MYRIAD OF OCCURRENCES FOR THE 2010 FUSION. THIS SUDDEN LOSS OF POWER STEERING REPRESENTS A SERIOUS SAFETY ISSUE. IT'S JUST A MATTER OF TIME BEFORE THIS RESULTS IN FATALITIES. NHTSA WEBSITE CURRENTLY INDICATES 120 COMPLAINTS REGARDING THE POWER STEERING FAILURE ON THE 2010 FORD FUSION (MORE THAN 10% OF ALL THE COMPLAINTS AGAINST THE CAR). WHY HASN'T THERE BEEN A RECALL OR TSB ISSUED FOR THIS PROBLEM? FORD EXPERIENCED A SIMILAR PROBLEM WITH THE ELECTRONIC POWER STEERING IN THE ESCAPE AND RECALLED OVER 1 MILLION CARS IN MAY. *JS
Mileage: 78,000
I WAS DRIVING ON A STATE ROAD AT A RATE OF APPROXIMATELY 55 MPH, AS I WAS SLOWING DOWN TO ENTER AN EXIT THE POWER STEERING FAILED AND I ALMOST CRASHED INTO THE CEMENT BARRIER AS THE STEERING WHEEL LOCKED UP AND WAS EXTREMELY DIFFICULT TO TURN. *TR
Mileage: 33,000
POWER STEERING SUDDENLY FAILED WITH NO PRIOR WARNING WHILE IN REVERSE. ELECTRONIC POWER STEERING RACK FAILED AFTER ONLY 80K MILES ON CAR. PURCHASED NEW FROM FORD DEALER. 2ND MAJOR ISSUE WITH THIS CAR. THE FIRST WAS THE ELECTRONIC THROTTLE BODY. THIS YEAR AND MODEL HAVE SO MANY ISSUES. JUST A QUICK GOOGLE SEARCH WILL TELL YOU THAT. *TR
Mileage: 80,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND LOST POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AN HOUR LATER AND RESUMED TO NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,800.
Mileage: 52,000
I WAS DRIVING ON A MAJOR ROAD WHEN THE POWER STEERING MAINTENANCE LIGHT CAME ON FOLLOWED BY THE AD TRACK MAINTENANCE ALERT. I PULLED INTO A GAS STATION AND TURNED OFF THE CAR FOR ABOUT 3 MIN. WHEN I TURNED THE CAR BACK ON THE LIGHT CHANGED TO POWER STEERING MAINTENANCE NOW AND I NO LONGER HAD ANY POWER STEERING. I WAS NOT ABLE TO TO DRIVE MY CAR SO MY HUSBAND HAD TO PICK ME UP AND DRIVE IT HOME. I READ THAT THERE ARE MANY PROBLEMS WITH THIS SYSTEM, BUT I NEVER RECEIVED A NOTICE FOR RECALL. *TR
Mileage: 121,000
ON THE HOME I WAS TURNING ONTO MY NEIGHBORHOOD STREET, AND AT A SUDDEN IT BECAME DIFFICULT TO TURN. I HAD TO FORCE MY STEERING WHEEL TO THE RIGHT AND COME TO A DRAMATIC STOP TO KEEP FROM GOING INTO THE HOUSE ON THE CORNER. THIS IS AN ON GOING PROBLEM AND I HAVE CALLED THE DEALERSHIP TO COMPLAIN AND WAS TOLD TO BRING THE CAR IN, BUT BECAUSE I DON'T HAVE THAT $100.00 FEE FOR THEM TO DIAGNOSE MY VEHICLE I HAD NO CHOICE BUT TO TURN AWAY. MY STEERING WHEEL HAS LOST POWER COUNTLESS OF TIMES AND MY LIFE IS IN DANGER. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I CANT AFFORD TO PURCHASE ANOTHER VEHICLE AT THE TIME....PLEASE PLEASE!!!! HELP I DON'T WANT TO DIE OR BE SERIOUSLY HURT!! *TR
Mileage: 117,750
THE STEERING ISSUE ON THE CAR HAPPENED ONLY TWO WEEKS AFTER I PURCHASED THE VEHICLE. CAR BECAME VERY DIFFICULT TO STEER, THOUGHT PERHAPS FOR SOME REASON THERE WAS NO FLUID IN IT. CAM TO LEARN THAT THIS CAR DOES NOT USE A POWER STEERING PUMP, RATHER IT HAS AN ELECTRIC MOTOR THAT ASSISTS THE STEERING. AFTER DOING SOME SEARCHES, I FOUND OUT THAT SEVERAL PEOPLE HAVE HAD THIS ISSUE. CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN TO HAVE IT CHECKED OUT, CAME TO LEARN THAT THE POWER STEERING RACK HAD TO BE REPLACED TO THE COST OF 1500.00... I AM BESIDE MYSELF AS I JUST BOUGHT THE CAR!!! THIS IS A RECALL ITEM, BASED ON ALL THE REPORTS OF PEOPLE HAVING THIS SAME ISSUE, FORD NEEDS TO STEP UP TO THE PLATE HERE AND REALIZE THEY HAVE A PROBLEM AND BAD DESIGN TO GET THESE COMPONENTS REPLACED OUT ON THESE CARS BEFORE SOMEONE SERIOUSLY GETS INJURED. THE CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS GOES OUT AND IF SOMEONE LIKE AN OLDER PERSON OR YOUNGER INEXPERIENCED DRIVER RUNS INTO THIS SITUATION THE PROBLEM IS GOING TO CAUSE SERIOUS INJURY... THE FAILURE HAPPENS WITHOUT ANY INDICATIONS. FORD RECALL THE PART AND FIX THESE CARS!!! *TR
Mileage: 65,000
I WAS DRIVING 45MPH THEN SUDDENLY MY STEERING WHEEL STARTED GOING ALL OVER CAR LOST CONTROL AND STEERING WAS UNCONTROLLABLE AND REALLY HARD. I HAD TO DRIVE REALLY SLOW TO GET BACK HOME. *TR
WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST STEERING. I RECEIVED A DASH WARNING THAT I HAVE A POWER STEERING ASSIST ISSUE AND IT NEEDS TO BE SERVICED. I LUCKILY MADE IT TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF AND BACK ON AND I APPEARED TO HAVE MY STEERING BACK. I DROVE HOME AND MY HUSBAND FOLLOWED ME TO THE DEALERSHIP. THE DEALERSHIP LOOKED AT IT, PULLED SOME CODES BUT THEY COULDN'T DUPLICATE THE PROBLEM. I WAS TOLD THAT IF IT HAPPENED AGAIN, I WOULD NEED TO "MANHANDLE IT" TO GET IT TO THE SIDE OF THE ROAD AND BRING IT BACK TO THE DEALERSHIP. I HAVE HAD THE SAME ISSUE TWICE TODAY, JUNE 21, 2014. IT IS AS THOUGH MY STEERING WHEEL IS LOCKED; IT IS VERY DIFFICULT TO MANHANDLE A LOCKED STEERING WHEEL. WE RESEARCHED FORD FUSION ISSUES AND THIS STEERING ISSUE SEEMS TO BE QUITE COMMON. STEERING IS PRETTY IMPORTANT: PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE GETS HURT, OR WORSE. *TR
Mileage: 51,000
I BOUGHT MY 2010 FORD FUSION SEL V6 WITH 12000 MILES AND DRIVE IT DAILY 120 MILES/DAY TO WORK. IT HAS 106,000 MILES NOW. LAST WEEK, FOR THE THIRD TIME, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" INDICATORS FLASHED ON WHILE DRIVING 70 MPH AT NIGHT, USING CRUISE CONTROL. ARRIVED HOME SAFELY, NEXT MORNING, NO POWER STEERING. DROVE CAR TO FORD DEALERSHIP, WHO HOOKED IT UP TO DIAGNOSTIC MACHINE, AND CLEARED MESSAGES, POWER STEERING NOW FUNCTIONING AGAIN. THE SECOND TIME THIS OCCURRED THE DEALERSHIP LOOKED AT SOMETHING TO DO WITH THE WHEEL ON THE PASSENGER SIDE. I HAVE NOT USED CRUISE CONTROL WITH THIS CAR SINCE THE SECOND EPISODE, NEARLY A YEAR AGO. LAST WEEK, WHEN THE THIRD FAILURE OCCURRED, MY FRIEND WAS DRIVING THE CAR AND HAD ACTIVATED THE CRUISE CONTROL, AND I HAD WARNED HIM THAT I BELIEVED THERE WAS SOME RELATIONSHIP FACTOR WITH USING CRUISE CONTROL AND THE LOSS OF POWER STEERING. I DRIVE QUITE ROUGHLY, AGGRESSIVELY, AND HAVE HIT MANY BUMPS WITH NO LOSS OF POWER STEERING. DURING THE FIRST AND SECOND OCCURRENCE THE CRUISE CONTROL WAS ACTIVATED, A ROUGH SPOT WAS ENCOUNTERED, AND THE "SERVICE POWER STEERING NOW -ADVANCETRAC" MESSAGES CAME ON, WITH CONSEQUENTIAL LOSS OF POWER STEERING. NO MECHANICAL WORK SEEMS TO MATTER, ONLY EFFECTIVE ACTION IS CLEARING THE MESSAGES AND REESTABLISHING POWER STEERING BY HOOKING UP TO DIAGNOSTIC MACHINE. I BELIEVE IT IS A SOFTWARE GLITCH MAYBE INVOLVING A SENSOR. I AM NOT A MECHANIC. WILL THE RECALL/REPLACEMENT OF THROTTLE ASSEMBLY SOLVE THIS PROBLEM?? FORD NEEDS TO STEP UP AND RESPOND TO THIS PROBLEM. *TR
Mileage: 106,000
I WAS DRIVING DOWN THE ROAD AT 30MPH WHEN SUDDENLY IT FELT LIKE I LOST THE BRAKES FOR A MOMENT. I WAS IN THE MIDDLE OF TURNING AND I FELT THE STEERING WHEEL LOCK UP AND I COULD BARELY STOP THE CAR. I HAVE SINCE FIGURED OUT THAT THE ABS IS NOT WORKING AND BECAUSE OF THIS THE POWER STEERING IS NOT WORKING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION AT A HIGHER RATE OF SPEED. I AM THANKFUL I WAS NOT GOING ANY FASTER WHEN THIS HAPPENED. *TR
Mileage: 60,000
CAR HAS HEAVY VIBRATION DURING HIGHWAY DRIVING. CAR HAS BEEN IN FOR SERVICE TWICE IN THIRTY DAYS WITH A FOUR WHEEL ALIGNMENT AND TIRES BEING REBALANCED, BRAKES HAVE ALSO BEEN CHECK. VIBRATION STILL THERE 1000 MILES LATER. LOOKING FOR SOME ANSWERS BEFORE CONCRETE WALL IS COMING AT ME AT 65 MPH! *TR
Mileage: 47,800
I WAS GOING AROUND A TURN AND MY STEERING WHEEL LOCKED UP AND I COULD NOT TURN MY WHEEL RIGHT OR LEFT. LUCKILY I WAS NEAR A PARKING LOT WHERE I DRIFTED INTO AND CALLED AAA. MY CAR HAD TO GET TOWED AND WAS NOT DRIVABLE. I HAD NO PRIOR WARNINGS BEFORE MY STEERING WHEEL LOCKED UP. *TR
Mileage: 79,000
I WAS GOING AROUND A TURN AND MY STEERING WHEEL LOCKED UP AND I COULD NOT TURN IT LEFT OR RIGHT. I LUCKILY WAS NEAR A PARKING LOT WHERE I DRIFTED INTO AND CALL AAA. MY CAR HAD TO GET TOWED. WAS NOT DRIVABLE. I HAD NO PRIOR WARNINGS BEFORE MY STEERING WHEEL LOCKED UP. *TR
Mileage: 79,000
ON STARTING THE CAR, THE STEERING COLUMN WAS LOCKED UP AND WOULD NOT TURN. TOWED TO FORD DEALERSHIP, THEY ASSESSED THAT THE WHOLE STEERING COLUMN HAD TO BE REPLACED. COST ME $2000. THIS IS A COMMON PROBLEM AND I AM SURPRISED THAT FORD HAS NOT ISSUED A RECALL. *TR
Mileage: 107,021
2010 FORD FUSION SE 2.6L DROVE VEHICLE TO RESTAURANT FOR DINNER. WHEN WE CAME OUT AFTER APPROX 1 1/2 HOURS STARTED CAR, WITHIN 30 SECONDS "POWER STEERING ASSIST FAILURE" LIGHT CAME ON AND THERE WAS NO POWER STEERING. PUT CAR IN REVERSE, TRIED TO DRIVE BUT WAS SO UNBELIEVABLY TIGHT, COULD ALMOST NOT TURN AT ALL. PUT CAR BACK IN PARK AND TURNED ENGINE OFF. WAITED APPROX 20 SECONDS AND RESTARTED CAR. "POWER STEERING ASSIST FAILURE" LIGHT CAME IMMEDIATELY BACK ON. DROVE ACROSS PARKING LOT TO GAS STATION TO PURCHASE POWER STEERING FLUID AND FOUND OUT THAT MY VEHICLE DOES NOT HAVE POWER STEERING FLUID...IT'S ELECTRICAL. WHILE THE ENGINE WAS OFF AT THE GAS STATION EVIDENTLY THE SYSTEM RESET ITSELF BECAUSE WHEN WE RESTARTED THE CAR IT WAS FINE. - I HAD MY FAMILY..2 SMALL KIDS AND HUSBAND IN THE CAR..THIS WAS VERY FRIGHTENING...AFTER DOING ALL THE RESEARCH TONIGHT ABOUT THIS FAILURE...I'M HONESTLY VERY FRIGHTENED TO DRIVE IT ANYMORE. I HAVE MANY FUTURE DOCTOR APPOINTMENTS ABOUT 2 1/2 HOUR DRIVE FROM MY HOUSE COMING UP FOR SURGERY...AND I'M SERIOUSLY QUESTIONING FORD'S THINKING ON NOT RECALLING THE VEHICLES FOR THIS PROBLEM. *TR
Mileage: 96,840
I RUN A LIVERY BUSINESS AND LUCKILY THERE WERE NO CLIENTS IN THE VEHICLE WHEN THE POWER STEERING JUST STOPPED WORKING. I BROUGHT THE VEHICLE DIRECTLY TO MY MECHANIC AND HOOKED IT UP TO THE COMPUTER, ALTHOUGH THE SERVICE ADVANCE TRAC AND POWER STEERING SERVICE NOW WARNING LIGHTS ARE ON, HIS COMPUTER IS NOT PULLING CODES OR FINDING ANY PROBLEMS? I THEN WENT TO THE DEALERSHIP AND EXPLAINED THE PROBLEM TO THEM AND THEY ARE SAYING I AM GOING TO HAVE TO REPLACE THE ENTIRE STEERING RACK ALTHOUGH I HAVE READ THERE IS NO GUARANTEE THIS WILL ACTUALLY RECTIFY THE PROBLEM. WHEN RESEARCHING THIS ONLINE I AM AMAZED AT THE AMOUNT OF COMPLAINTS I HAVE FOUND. WHY HAS THERE NOT BEEN A RECALL ON THIS YET? LUCKILY THERE HAVE BEEN NO SERIOUS INJURIES OR DEATHS DUE TO THIS EXISTING PROBLEM. WHAT IS IT GOING TO TAKE FORD TO RESOLVE THIS? MAYBE THERE SHOULD BE A CLASS ACTION LAWSUIT FILED JUST LIKE THE UNINTENDED ACCELERATION LAWSUIT. I AM VERY DISGUSTED. I AM NOW LOSING MONEY AS I CAN NOT RUN MY BUSINESS WITH NO VEHICLE. *TR
WHILE DRIVING VEHICLE AT VARIOUS SPEEDS FROM 25 MPH TO HIGHWAY SPEEDS OF 55 MPH, ELECTRIC POWER STEERING PERIODICALLY AND SUDDENLY CUTS OUT, MAKING STEERING DIFFICULT ESPECIALLY DUE TO THE SUDDENNESS AND UNEXPECTEDNESS OF THESE INCIDENTS. INCIDENTS SEEM TO OCCUR WHEN RIDING OVER A BUMP IN THE ROAD AND ARE TYPICALLY NOTICED MOST FREQUENTLY ON HIGHWAY ON/OFF RAMPS. *TR
Mileage: 50,000
STARTED MY CAR AND EVERYTHING WAS FINE, WITHIN 45 SECONDS OF DRIVING MY DASH SAID SERVICE POWER STEERING NOW AND THEN SERVICE ADVANCETRAC, WITH THE ADVANCETRAC LIGHT COMING ON. AS SOON AS THIS HAPPENED MY POWER STEERING WAS COMPLETELY GONE AND I COULD HARDLY TURN. IT HAS NEVER WORKED SINCE AND WHENEVER I START THE CAR IT SAYS SERVICE POWER STEERING NOW SHORTLY FOLLOWED BY SERVICE ADVANCETRAC. *TR
Mileage: 58,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WAS A SUDDEN LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE STEERING WHEEL MALFUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN UNKNOWN REPAIR WAS PERFORMED. THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 48,382. THE VIN WAS UNAVAILABLE.
Mileage: 48,382
I WAS DRIVING HOME FROM WORK ON THE INTERSTATE WHEN THE CAR BECAME HARD TO STEER. I PULLED OFF THE ROAD TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON IT WAS FINE AND I WENT ON HOME. THE NEXT DAY WHEN I STARTED THE CAR THERE WAS A POWER STEERING ASSIST FAILURE. I TOOK THE CAR TO THE FORD DEALER. THEY SAID THE STEERING GEAR WAS GOING OUT AND WOULD COST $1600 TO REPAIR. SINCE MY 2010 FORD FUSION HAD ONLY 43000 MILES ON IT, I CALLED FORD. THEY SAID THEY COULDN'T HELP ME. *TR
Mileage: 43,000
WHILE DRIVING ON ROAD AT 50 MPH THE CAR SUDDENLY ALARMED "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW." MY STEERING WHEEL LOCKED ON ME. THANK GOD IT DIDN'T CAUSE AN ACCIDENT. I SEE ON THIS WEBSITE AND THE INTERNET THERE ARE MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALLS. THIS IS VERY EXPENSIVE TO FIX!!!!I WHY NO RECALLS YET? *TR
Mileage: 79,000
SERVICE ADVANCETRAC FAULT DISPLAYED SERVICE POWER STEERING NOW DISPLAYED THEN POWERING STEERING TURNED OFF AND THEN VEHICLE WAS VERY HARD TO STEER EPAS IS NOW NOT WORKING DEALER STATED THIS WAS THE REASON WHY POWER STEERING IS OFF. *TR
Mileage: 37,138
FROM THE TIME OF STARTING THE VEHICLE UP TO APPROX 5 - 10 MINUTES THERE IS NO POWER STEERING IN MY CAR. I CAN BE GOING ANY SPEED AND IT DOESN'T WORK. *TR
Mileage: 85,000
TWICE IN PARKING LOT MESSAGE APPEARED -POWER STEERING ASSIST FAULT. AT FIRST APPEARED TO BE POWER (BATTERY) RELATED, BECAUSE THE CAR WAS IN PARK AND WHEN I TURNED CAR OFF THEN ON AGAIN MESSAGE IS GONE, CAR WAS DRIVING FINE. - ABOUT AN HOUR LATER, SAME MESSAGE APPEARED AND POWER STEERING NO LONGER WORKS. TURNING ON AND OFF NO LONGER CORRECTING THE PROBLEM. THIS IS THE SECOND POTENTIALLY VERY DANGEROUS PROBLEM I HAVE HAD WITH THIS CAR IN THE LAST 6 MONTHS. *TR
Mileage: 145,000
I WAS DRIVING MY 2010 FORD FUSION ON A DRY LEVEL STREET AND SUDDENLY THE SERVICE POWER STEERING NOW AND ADVANCE TRAC FAILURE DISPLAYED ON MY RADIO. IT IS ESTIMATED TO COST $1200 TO FIX THIS AND I HAVE SEEN APPROXIMATELY 25% OF THE COMPLAINTS ABOUT FORD FUSIONS INVOLVE THIS ISSUE. PLEASE HELP US THERE IS AN OBVIOUS FAULT FROM FORD. *TR
Mileage: 69,000
WHILE DRIVING HOME ON HIGHWAY AT 50 MPH THE CAR SUDDENLY ALARMED SERVICE ADVANCETRAC AND POWER STEERING NOW. MY STEERING WHEEL LOCKED ON ME. THANK GOD IT DIDN'T CAUSE AN ACCIDENT. I CALLED A FORD DEALER THEY SUGGESTED I PULL OVER TRY TURNING THE CAR OFF AND STARTING IT AGAIN TO SEE IF MESSAGE WOULD DISAPPEAR IT DIDN'T. THEY TOLD ME I WOULD HAVE TO BRING IT IN TO BE SERVICED. JUST FOR THEM TO LOOK AT IT IT'S $130. WHEN I LOOKED ON INTERNET I SEEN THAT THERE HAS BEEN MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALLS. I ALSO SEEN THAT IT IS VERY COSTLY AND THE PROBLEM RECURS. WHY NO RECALLS YET? *TR
MY WIFE WAS DRIVING TO A APPOINTMENT AND ABOUT 2 MILES AWAY FROM THE HOUSE, THE ADVANCE TRAC LIGHT CAME ON THEN THE CAR STEERING LOCKED UP AND THE CAR LOST CONTROL, SHE WAS ABLE TO PULL UP AGAINST THE SIDE WALK SAFE, BUT IT SCARED HER REALLY BAD THINKING IT WAS GOING TO BE A SERIOUS AND THAT HER AND THE BABY SHE CARRYING WOULD BE HURT, WHY IS THEIR NOT A RECALL ON THIS PROBLEM, SO MANY PEOPLE HAS HAD THE SAME PROBLEM WITH THE FORD FUSION IT SHOULD BE. *TR
Mileage: 2
TURNING CORNER WITH CHILDREN PRESENT, SERVICE ADVANCE TRAC & SERVICE POWER STEERING LIGHT CAME ON AND LOST POWER STEERING. VERY VERY DANGEROUS SITUATION. SHOULD BE A RECALL ON STEERING GEAR 2010-2012 FUSION MODELS. ELECTRIC SEALED UNIT TOO COSTLY TO KEEP REPAIRING. FAULTY AND DANGEROUS. COULD HAVE BEEN FATAL. *TR
Mileage: 55,900
EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING' ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORKED. THE 2010 FORD FUSION WAS OUT OF WARRANTY, (4 YEARS OLD, LESS THAN 8,500 MILES ON ODOMETER) SO I HAD TO PAY THE DEALERSHIP ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN, AND NON-WORKING SPEAKER IN THE TOP OF THE REAR SEAT. THE COST TO REPLACE THIS SPEAKER WOULD BE APPROXIMATELY, $350.00, AND THERE WOULD BE NO GUARANTEE THAT THIS WILL FIX THE 2 PROBLEMS, ALTHOUGH THE MECHANIC SAID HE WAS 98% SURE THE DIAGNOSTIC WAS CORRECT. FORD MOTOR COMPANY OFFERED TO PAY $200 TOWARD THE REPAIR. RESULT: TWO SAFETY SYSTEMS ARE NOW WORKING, BUT I HAD TO PAY $300.00 OF THE $500.00 COST TO DIAGNOSE AND REPAIR THESE SAFETY SYSTEM FEATURES. A SPEAKER IN THE TOP OF THE REAR SEAT' IS A PART OF AN AUTO THAT AN OWNER EXPECTS WOULD LAST FOR THE LIFE OF THE AUTO, AND CERTAINLY MORE THAN 8,500 MILES ON AN ODOMETER. SINCE THIS SPEAKER IS AN INTEGRAL PART OF BOTH SAFETY SYSTEMS, NOT SUBJECT TO ANY WEAR AND TEAR, ITS FAILURE TO WORK/OPERATE AS DESIGNED IS AN OBVIOUS DESIGN OR PRODUCT FAULT, AND SOMETHING THAT FORD MOTOR SHOULD REPAIR AT ITS EXPENSE. *TR
Mileage: 8,400
DRIVING HOME FROM WORK ON THE EXPRESSWAY AT 65 MPH WHEN SUDDENLY THE SERVICE POWER STEERING NOW ALERT CAME ON. LOST ALL POWER STEERING AND HAD TO PULL OFF THE EXPRESSWAY. CAR HAD TO BE TOWED AS STEERING WHEEL WAS LOCKED IN POSITION. FORD DEALER TELLS ME HAD COMPLETE POWER STEERING FAILURE. THIS IS A VERY DANGEROUS PROBLEM AND DUE TO THE NUMBER OF COMPLAINTS FILED, I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. *TR
Mileage: 102,000
POWER STEERING COMPLETELY FAILED AND SERVICE POWER STEERING NOW CAME ON THE DASH WARNING. LATER SERVICE ADVANCETRAC ALSO CAME ON DASH WARNING. STEERING VERY DIFFICULT AT SLOW SPEEDS. LIKELY TOO DIFFICULT FOR SMALL PERSON TO NEGOTIATE A PARKING LOT. CAR HAS ELECTRIC POWER STEERING AND ENTIRE STEERING RACK MUST BE REPLACED AS THE FAILED SENSOR IS NOT SERVICEABLE FROM ACTUAL RACK AND PINION. COST OF PART FORD PART STE27 IS $1186.74 PLUS LABOR. IF PART FAILED IN A TURN WHEN DRIVER ASSUMES EASY STEERING I COULD SEE A PROBLEM OCCURRING. *TR
Mileage: 72,200
I TURNED RIGHT OUT OF A PARKING LOT ONTO THE HIGHWAY TRAVELING AT 35 MPH WHEN THE "POWER STEERING FAULT" LIGHT CAME ON THE STEERING FELT HEAVER THAN USUAL I DROVE ABOUT 7 MILES THAN PARKED CAR. WHEN I RESTARTED THE CAR AFTER 2 HOURS THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AND THE POWER ASSIST WAS OFF EXTREMELY DIFFICULT TO STEER. COULD BE EXTREMELY DANGEROUS IF THIS WAS TO HAPPEN IN A PARKING LOT WITH PEOPLE AROUND. *TR
Mileage: 71,980
I HAVE JUST HAD THIS FIXED 2 WEEKS AGO FOR THE SAME PROBLEM. JANUARY 24, 2013 MY POWER STEERING AND ADVANCE TRAC LIGHT CAME ON AGAIN. I TOOK IT TO THE MECHANICS TODAY AND THEY TELL ME THAT THE TIRES MAY NEED TO BE REPLACED AND I HAVE EVEN DONE 60,000 MILES ON THE TIRES-YET THEY ARE WORN OUT ALREADY. I KNEW I NEEDED TIRES, MY INSPECTION IS DUE NEXT MONTH. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND I AM ALREADY HAVING PROBLEMS WITH IT. I'M ANGRY! I THOUGHT FORDS WERE BETTER BUILT NOW-A-DAYS. WRONG............I'M SO DISAPPOINTED WITH THIS CAR. FAIRLY NEW AND HAVING WHAT I CONSIDER MAJOR PROBLEM. *TR
Mileage: 83,381
THERE WAS A FLAT TIRE ON THE VEHICLE CAUSING THE EPS (ELECTRONIC POWER STEERING) TO HAVE A PROBLEM. WHEN THE TIRE WAS AIRED UP, THE ERROR ON THE POWER STEERING DID NOT GO AWAY. I HAVE READ FROM MANY ONLINE WEBSITES AND RESOURCES THAT THIS IS A VERY COMMON PROBLEM. DEALERSHIPS ACT LIKE THEY HAVE NEVER HEARD ABOUT IT, BUT IF YOU TYPE IN THE YEAR MAKE AND MODEL AND STEERING, IT PULLS MANY PAGES OF THE EXACT PROBLEM. I HAVE BEEN READING REPORTS FROM THESE SITES AND THEY ALL SAY IT IS SOMETHING ELSE WRONG WITH IT AND ALL THE DEALERSHIPS REPLACE SOMETHING DIFFERENT JUST TO MAKE MONEY. I HAVE TALKED TO MANY MECHANICS THAT ARE NOT ASSOCIATED WITH FORD AND IF THE CODE IS CLEARED FROM THE COMPUTER, OR RESET SO TO SPEAK, THE PROBLEM IS ERASED BUT THE DEALERSHIPS DON'T WANT TO DO THAT BECAUSE THAT IS HOW THEY MAKE MONEY. *TR
Mileage: 42,150
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED STEERING WHEEL WAS VERY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
2010 FORD FUSION SEL V6 ENTERED VEHICLE FOR ERRAND. VEHICLE STARTED NORMALLY, HOWEVER AFTER SHORT DISTANCE POWER STEERING ALMOST LOCKED UP, INFO ON DASH STATED SERVICE POWER STEERING AND ADVANCE TRAK SYSTEMS NOW. HAVE REPLACED POWER STEERING RACK WITH NEW FORD PARTS. FIRST ONE LASTED FOUR WEEKS THEN TROUBLE MESSAGE ON DASH ACTIVATED. VEHICLE STILL DROVE NORMALLY. UPON PARKING AND RESTARTING STEERING WAS ALMOST LOCKED UP AGAIN. REPLACED RACK SECOND TIME. VEHICLE DROVE NORMALLY FOR TWO WEEKS THEN SYSTEM ACTED AS IT HAD BEFORE THE FIRST RACK WAS REPLACED. CURRENTLY VEHICLE IS STEERABLE FOR VERY STRONG PERSON BUT AVERAGE COULD NOT STEER VEHICLE. THIS ISSUE, WOULD WITHOUT DOUBT LEAD TO CRASH AND INJURY WERE IT TO OCCUR WHILE ON HIGHWAY. *TR
Mileage: 53,000
DROVE TO WAL-MART AT AROUND 5 MINUTES AFTER DRIVING MY STEERING WENT OUT AND GOT A MESSAGE SAYING SERVICE POWER STEERING AND ADVANCED TRACK. A FRIEND OF MINE ALSO OWNS THE SAME VEHICLE AND HE ALSO EXPERIENCED THE SAME ISSUE. *TR
Mileage: 110,000
IN THE MIDDLE OF DRIVING APPROX 25MPH, SERVICE ADVANCETRAC LIGHT CAME ON AND THEN OFF VERY QUICKLY, THOUGHT MAYBE IT WAS AN ELECTRICAL GLITCH. ARRIVED AT DESTINATION 5 MINUTES LATER AND SHUT OFF CAR. A HALF AN HOUR LATER, WENT TO TURN ON CAR AND THE SERVICE ADVANCETRAC/SERVICE POWER STEERING NOW LIGHTS WERE ON. WHEN I TRIED TO DRIVE THE CAR TO THE NEAREST GAS STATION, THE CAR WOULD BARELY MOVE AT ALL LET ALONE TURN. HAD TO PUT HAZARDS ON AND CONTINUE DRIVING WHILE ALMOST HITTING ABOUT 5 CARS DUE TO NO POWER STEERING. EXTREMELY DANGEROUS AND EXTREMELY COSTLY PROBLEM. AFTER HAVING THIS HAPPEN TO ME I HAVE BEEN RESEARCHING AND VERY MANY CASES OF THIS OCCURRED, I AM VERY SHOCKED THAT FORD HAS NOT ISSUED A RECALL FOR THE 2010 FUSIONS. *TR
Mileage: 90,100
I WAS DRIVING OUT OF WORK ONE DAY GOING APPROX. 15MPH AND THE ADVANCE TRAC ERROR CAME UP ON THE DASH , I PULLED OVER , TURNED MY CAR OFF AND ON AGAIN AND SEEMED A LITTLE STIFF IN THE WHEEL,NOTING THAT THE SERVICE POWER STEERING NOW LIGHT POPPED ON.ON THE DASH IT SHOWED THE SLIPPERY SYMBOL THE SAME LIGHT YOU MAY GET ON ICED ROADS IN THE WINTER TIME, THAT NEVER WENT OFF. TO ME IT MAY HAVE BEEN A RESTART ISSUE, ABOUT 50FT DOWN THE ROAD THE STEERING WENT OUT AND 2 HOURS LATER IT WAS TOWED. I WENT TO A DEALER AND THEY SAID IT WOULD BE A $1700-$2000 REPAIR. I CONTACTED FORD AND LET THEM KNOW MY CIRCUMSTANCES WITH SOME HELP AT A DIFFERENT DEALER WITH LOWER LABOR AND PART PRICING , I WAS ABLE TO GET IT FIXED. ABOUT A WEEK AFTER THE REPAIR THE SAME ISSUE AND ERROR CAME UP ON THE DASH AND THE SAME RESULTS WITH THE STEERING WENT OUT, WENT TO THE DEALER , THEY SAW MUD UNDERNEATH OF COURSE BECAUSE I LIVE ON COUNTRY ROADS,REPLACED THE PART AGAIN AND SAID THIS TIME FORD WILL NEED TO SEE PICTURES IF A THIRD INCIDENT LIKE THIS HAPPENS AND TO MAKE SURE A FULL UNDER BODY WASH IS INITIATED TO REMOVE ANY DIRT. JUST THIS WEEK ON 1/22/2014, SAME ISSUE, SAME RESULTS FOR A THIRD TIME IT STARTED AS I WAS HEADING INTO WORK, I WENT TO THE DEALER AND HE TELLS ME THAT IT IS AN ANGLE SENSOR IN THE STEERING , IT WAS RE-CALIBRATED AND IF IT FAULTS AGAIN IT WILL NEED REPLACED. SO I QUESTION IF THE RACK AND PINION WERE FINE, WHY DID I HAVE THAT REPLACED IF IT WAS AN ANGLE SENSOR TO START OUT WITH. BECAUSE THIS ISSUE IS REOCCURRING AND I STRONGLY BELIEVE THAT THE RACK AND PINION WHICH WERE REPLACED TWICE IN A TWO WEEK SPAN OF EACHOTHER, AND NOW IT IS A SENSOR THAT I HAVE NEVER HEARD OF. *TR
Mileage: 86,000
THIS IS THE THIRD TIME MY POWER STEERING HAS GONE OUT. THE PART HAS BEEN REPLACED TWICE. I PAID 1600+ DOLLARS AND STILL IT MALFUNCTIONS. *TR
WHILE TRAVELING ON A SIDE ROAD, THE DIC STATED 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC', SHORTLY AFTER THE STEERING LOCKED UP AND IT DISPLAYED 'SERVICE POWER STEERING NOW'. LUCKILY I WASN'T MID TURN OR MY VEHICLE WOULD HAVE GONE OFF THE ROAD OR INTO ON COMING TRAFFIC. AFTER RESTARTING THE VEHICLE THERE WAS NO CHANGE IN THE CONDITION. MY OBD READER DISPLAYED CODES C1277 AND C1963. *TR
Mileage: 98,560
WHILE TRAVELING AT 45 MPH "SERVICE POWER STEERING" MESSAGE APPEARED ON MY DASH AND IMMEDIATELY I LOST ALL POWER STEERING. I WAS ABLE TO TURN INTO A PARKING LOT AND THERE ARE NO SIGNS OF A LEAK NOR IS THERE ANY INDICATION THAT THE PULLEY IS FROZEN. MY FAMILY WAS WITH ME AND IF THIS HAD HAPPENED WHILE MAKING A TURN WHEN I WASN'T ABLE TO ANTICIPATE NEEDING TO COMPENSATE FOR THE LACK OF POWER STEERING, OR IF MY WIFE WAS DRIVING, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. I BELIEVE THAT AFTER LOOKING AT MULTIPLE FORUMS AND DISCOVERING HUNDREDS OF SIMILAR SCENARIOS THAT THIS MODEL VEHICLE NEEDS TO BE RECALLED AND HAVE THE PROBLEM FIXED IMMEDIATELY. THIS IS A POTENTIALLY FATAL PROBLEM. *TR
Mileage: 78,650
I WENT TO PICK UP MY CAR FROM THE FORD DEALERSHIP AFTER DROPPING IT OFF, AGAIN, ON FRIDAY, 12/27 TO FIX THE SAME EXACT ISSUE I BROUGHT IT IN FOR THE DAY BEFORE. THE STEERING GOT INCREDIBLY STIFF AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON AS WELL AS THE "SERVICE ADVANCETRAC" LIGHT. THE FIRST TIME THEY REPLACED THE STEERING RACK. SECOND TIME THEY BLAMED THE WIRING. I BROUGHT THE CAR IN TODAY 12/31 BUT THEY WERE CLOSED SO I CAN'T WAIT TO SEE WHAT THEY ARE GOING TO TRY TO FIX WHEN THEY OPEN BACK UP ON JAN 2ND. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR FOR ALMOST A WEEK NOW AND I WONT BE ABLE TO ANY TIME SOON I FEEL. *TR
Mileage: 68,015
FIRST TIME THE POWER STEERING QUIT WHILE DRIVING AROUND TOWN AT 25MPH. "SERVICE POWERSTEERING" MESSAGE CAME UP AND THE POWER STEERING WAS WORKING AGAIN UPON TURNING OFF THE CAR AND RESTARTING IT. A FEW DAYS LATER THE POWER STEERING QUIT AND "SERVICE STEERING NOW" CAME UP ALONG WITH "ADVANCE TRAC DISABLED" AND NOW THE POWER STEERING QUIT COMPLETELY. STILL HAVE MANUAL STEERING WHICH WASN'T BAD ON CLASSIC CARS WITH HUGE STEERING WHEELS BUT MAKES IT DIFFICULT TO DRIVE WITH THE TINY WHEEL IN THE FUSION. QUICK SEARCH ON GOOGLE SHOWED ME THAT I WASN'T ALONE WITH THIS ISSUE AND THAN 100'S OF OTHERS HAVE/HAD THE SAME PROBLEM AND I'M LUCKY IT DIDN'T HAPPEN IN A PANIC SITUATION. *TR
Mileage: 78,000
WHILE DRIVING MY CAR 45 MPH, I GOT AN ERROR ON THE DASHBOARD SAYING, "SERVICE POWER STEERING NOW" AND "ADVANCE TRACK SYSTEM MALFUNCTION". AT THAT MOMENT, MY POWER STEERING WENT OUT AND I COULD HARDLY STEER THE CAR TO THE SIDE OF THE ROAD. I COULD NOT DRIVE THE VEHICLE BECAUSE IT WAS IMPOSSIBLE TO STEER. THIS IS A SAFETY HAZARD AND AS OF THIS DATE, THERE IS NO RECALL OR "BULLETIN" ON FILE AT THE DEALERSHIP. THIS COULD CAUSE A SERIOUS ACCIDENT IF SOMEONE IS NOT STRONG ENOUGH TO HANDLE THE CAR IF THIS HAPPENS. I'VE READ MANY POSTS ABOUT THIS PROBLEM ONLINE AND A FEW HAVE CAUSED ACCIDENTS. I FOUND A MECHANIC TO RESET THE POWER STEERING, BUT HE COULDN'T FIX THE PROBLEM BECAUSE THE COMPUTER NEEDS TO BE REPROGRAMMED AND ONLY A DEALER CAN DO THIS BECAUSE THE CODES NEEDED ARE PROPRIETARY AND FORD WON'T GIVE THEM OUT. I'M ALSO FILING A COMPLAINT WITH FORD ON THIS ISSUE, BUT DON'T EXPECT TO HEAR BACK FROM THEM. *TR
Mileage: 93,000
ON MONDAY 12/23/13 THE FUSION SHOWED A LOW TIRE PRESSURE MESSAGE AND THE STEERING WHEEL STARTED TO SHAKE SLIGHTLY WHEN I WAS DRIVING IN THE LOWER SPEEDS. WHEN WE STARTED THE CAR UP ON 12/26/13 AND PROCEEDED TO TAKE IT OUT OF THE GARAGE, THE POWER STEERING WAS NO LONGER WORKING. I'VE READ THAT THERE HAVE BEEN MANY OTHER FORD FUSION OWNERS THAT ARE EXPERIENCING THE SAME OR SIMILAR ISSUES WITH THE FORD FUSION OVER THE PAST FEW MONTHS. *TR
WHILE DRIVING ON A FREEWAY AT 65 MILES MY RIGHT FRONT TIRE WENT FLAT AND I LOST ALL POWER STEERING FUNCTION. THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" WARNINGS APPEARED. I IMMEDIATELY PULLED OVER AND INSTALLED THE SPARE. UPON RESTARTING THE CAR THE WARNINGS REMAINED AND I HAD NO POWER STEERING ASSIST AT ALL. IT IS ALMOST IMPOSSIBLE TO TURN A CORNER OR PULL INTO A PARKING SPACE. THE FORCE NEEDED TO TURN THE STEERING WHEEL IS UNBELIEVABLE. JUDGING BY THE COMPLAINTS FILED, AND THE VOLUME OF POSTS ON THE INTERNET, DATING BACK TO 2006, I FIND IT HARD TO BELIEVE THAT THIS ISSUE HAS NEVER BEEN ADDRESSED. THIS IS A VERY SERIOUS SAFETY ISSUE WHICH COULD MOST CERTAINLY RESULT IN ACCIDENTS AND POTENTIAL FATALITIES. *TR
Mileage: 59,000
UPON DRIVING DOWN A BUSY ROAD, OUT OF NO WHERE I LOST MY POWER STEERING, ALMOST COLLIDING INTO A POST, AND GOT A NOTIFICATION THAT MY ESC FAILED RIGHT AFTERWARDS. THE STEERING IS NOW REALLY STIFF AND REQUIRES A LOT OF FORCE TO TURN. I TRIED SEARCHING THE REASON WHY THIS HAPPENS ONLINE AND FOUND A TON OF SIMILAR IF NOT THE EXACT SAME SITUATION AS MINE. THIS IS UNSAFE!! *TR
Mileage: 68,000
I JUST PURCHASED MY 2010 FORD FUSION ON AUGUST 1, 2013. I BELIEVED THAT I WAS PURCHASING A GREAT CAR, HOWEVER, SLOWLY BUT SURELY I AM LEARNING THAT MY 2010 FORD FUSION HAS ISSUES ALONG WITH A NUMBER OF OTHER FORD FUSIONS SOLD IN THE STATES. ON SUNDAY, DECEMBER 15, 2013, I EXPERIENCED A FLAT TIRE. LUCKILY, A GAS STATION WAS LITERALLY ON THE CORNER, I PULLED INTO THE STATION AND FILLED THE FLAT TIRE WITH THE APPROPRIATE AMOUNT OF AIR. I GOT BACK IN MY CAR, STARTED IT AND PROCEEDED TO BACK OUT, MY MULTI-FUNCTION DISPLAY BEGIN TO FLASH "SERVICE POWER STEERING NOW", "ADVANCE TRAC", I HAD NO IDEA WHAT THIS MEANT UNTIL I BEGAN TO TURN THE STEERING WHEEL.... IT WAS EXTREMELY DIFFICULT TO DO SO. HOWEVER, I HAD NO CHOICE BUT TO TRY AND STEER IT. I MADE IT BACK HOME SAFELY AND ACCIDENT FREE RUNNING TO THE COMPUTER TO RESEARCH THIS SINCE THE FORD DEALERSHIP WAS CLOSED. I "GOOGLED" POWER STEERING FAILURE ON 2010 FORD FUSION AND THERE APPEARED A NUMBER OF COMPLAINTS FROM FUSION OWNERS. I THOUGHT THAT MAYBE THIS WAS A GOOD THING... PERHAPS THERE WAS A RECALL ON MY VEHICLE AND THIS WOULD BE A QUICK FIX OR REPAIR BY A FORD SERVICE DEPARTMENT. I CONTACTED THE FORD SERVICE DEPARTMENT TO INQUIRE ABOUT THIS ISSUE AND TO SEE IF THERE'S A RECALL AND A REPRESENTATIVE CONFIRMED THAT THERE IS ABSOLUTELY NO RECALL ON MY VEHICLE. I GREW INCREASINGLY FRUSTRATED BECAUSE AFTER READING ALL THE COMPLAINTS I COULDN'T FATHOM HOW NO ONE HAD RESEARCHED THIS ISSUE AND DEEMED IT A REPAIR/RECALL THAT FORD SHOULD TAKE CARE OF. I AM NOW SUBJECT TO A $116.00 DIAGNOSTIC CHARGE BY THE FORD SERVICE DEPARTMENT ALTHOUGH THE CAR IS ALREADY STATING WHAT THE ISSUE IS, AND I WILL STILL HAVE TO COME OUT OF POCKET FOR THE REPAIR, GOD ONLY KNOWS HOW MUCH THAT'LL BE. I SURELY HOPE THAT SOMEONE CAN ADD SOME INSIGHT TO THIS ISSUE AND HAZARD. *TR
Mileage: 49,051
THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING LIGHTS APPEARED AND SUDDENLY THE POWER STEERING WAS LOST . MY DAUGHTER WAS DRIVING THE VEHICLE AT THE TIME AND COULD NOT CONTROL THE STEERING. THIS CREATED A SUDDEN EMERGENCY AND DANGEROUS SITUATION. I'VE NOTED SEVERAL COMPLAINTS ABOUT THIS IN RESEARCHING SOLUTION TO PROBLEM, MOST SUGGEST SEVERAL THOUSAND $$ FOR REPAIRS. *TR
Mileage: 70,000
POWER STEERING FAILURE WHILE DRIVING. FORD ADVANCTRAK AWD FAILURE. TOTAL LOSS OF STABILITY/TRACTION CONTROL, ABS, AND STEERING. *TR
Mileage: 48,100
AFTER GETTING GAS MY WIFE AND I PULLED OUT INTO TRAFFIC AND MID TURN THE POWER STEERING WENT OUT. NO WARNING STUCK RIGHT IN THE LANE OF ON COMING TRAFFIC. *TR
Mileage: 105,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,459. *TR
Mileage: 126,459
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED HE WAS DRIVING 55 MPH WHEN THE POWER STEERING ASSIST MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THE DEFECT WAS NOT REMEDIED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE MILEAGE WAS 43,850.
Mileage: 43,850
STEERING DASH LIGHT CAME ON. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING ASSIST WAS NOT WORKING ON RE-START. THE STEERING GEAR BOX WAS REPLACED AND THE PROBLEM HAPPENED AGAIN. THE CAR IS SHOWING CODES FOR TRANSMISSION AND ANTI-LOCK BRAKE COMPONENTS. WHEN THE CODES ARE CLEARED THE STEERING IS OK FOR A WHILE. *TR
Mileage: 39,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
Mileage: 76,000
I WAS DRIVING AT APPROXIMATELY 40MPH WHEN A "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGE CAME UP. AT THIS POINT, IT BECAME DIFFICULT TO STEER. I THEN PARKED MY VEHICLE, TURNED THE CAR OFF, AND BACK ON. THE MESSAGE WAS STILL THERE. I TOOK IT TO THE DEALERSHIP AND THEY MENTIONED THE POWER STEERING RACK NEEDED TO BE REPLACED. THE COST (PARTS AND LABOR) IS $1,830.73. THIS AN ABSURD COST THAT I HAVE TO INCUR BECAUSE I NOTICED MANY PEOPLE HAVE EXPERIENCED SOMETHING FAMILIAR. IN MANY CASES, IT SEEMS AS THOUGH THE SERVICE MESSAGE WENT AWAY WHEN THE CAR WAS RESTARTED MAKING IT SEEM LIKE A SENSOR ISSUE; HOWEVER, IN MY CASE, I'M BEING TOLD THAT THE RACK NEEDS TO BE REPLACED. *TR
Mileage: 88,500
STARTED CAR AND SHIFTED TO DRIVE THEN IT CHIMED AND ADVANCETRAC SERVICE LIGHT AND POWERSTEERING FAILURE LIGHT CAME ON. HAD TO TURN KEY OFF AND RESTART TO GET IT OFF DISPLAY. *TR
Mileage: 69,000
WHILE DRIVING IN RESIDENTIAL NEIGHBORHOOD I GOT A WARNING CHIME WITH A MESSAGE: POWER STEERING FAILURE - SERVICE ADVANCETRAK. THE CAR BECOMES VERY DIFFICULT TO STEER!!! TRIED TO SHUT DOWN AND RESTART CAR. WILL NOT RESET. THIS HAPPENED ABOUT A YEAR AGO. FORD DEALER FOUND NOTHING WRONG, JUST CLEARED THE CODE AND IT WORKED AS NORMAL. VERY DANGEROUS ISSUE!! I HAVE BEEN LETTING MY DAUGHTER, WHO IS A NEW DRIVER, USE THIS CAR. I AM NOW RETHINKING IT, MIGHT HAVE TO SELL THE CAR AND BUY A SAFER CAR FOR HER. *TR
Mileage: 63,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME EXTREMELY LOOSE, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000. UPDATED 10/29/13*LJ THE CONSUMER STATED THE WARNING LIGHT FOR THE THROTTLE BODY ILLUMINATED. THE THROTTLE BODY WAS REPAIRED BUT THE FAILURE RECURRED. THE AIR BAG LIGHT ILLUMINATES PERIODICALLY. UPDATED 10/30/2013 *JS
Mileage: 56,000
I WAS TRAVELING APPROXIMATELY 45MPH WHEN THE POWER STEERING SERVICE LIGHT CAME ON AND THE WHEEL BECAME DIFFICULT TO TURN. I HAD TO MOVE OVER ONTO THE BIKE LANE OUT OF THE WAY OF ONCOMING TRAFFIC AND CAME TO A COMPLETE STOP. I COULD NOT TURN INTO A PARKING LOT BECAUSE THE WHEEL WAS IN THE LOCK POSITION. I THEN TOWED MY VEHICLE TO MY HOUSE AND CALLED THE DEALERSHIP WHERE IT HAD BEEN PURCHASED. THEY LOOKED UP THE VIN AND STATED THAT THERE HAD NOT BEEN ANY RECALLS, BUT ACCORDING TO THE INTERNET SEVERAL 2010-2012 FORD FUSIONS HAVE HAD THIS PROBLEM.
Mileage: 120,000
I RECENTLY PURCHASED THE VEHICLE USED WITH 43,000 MILES ON IT. IN ORDER TO GET THE VEHICLE REGISTERED IN MY STATE I HAD TO HAVE AN EMISSIONS TEST DONE. AT SOME POINT DURING THE TEST THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM DETECTED A FAULT THAT DISABLED THE POWER STEERING. WHEN I GOT BACK IN THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". I IMMEDIATELY TOOK THE CAR TO THE FORD DEALER WHERE THEY DIAGNOSED THE PROBLEM AS BEING AN INTERNAL ELECTRICAL ISSUE WITH THE EPS SYSTEM. THEY STATED THIS WASN'T AN ISSUE THAT COULD BE FIXED OTHER THEN REPLACING THE WHOLE POWER STEERING RACK. THE DEALER IS CHARGING $1,854.52 FOR THE JOB. I HAVE LOOKED UP THIS ISSUE ONLINE AND IT APPEARS THAT MANY PEOPLE HAVE HAD THIS HAPPEN WHILE DRIVING. I WASN'T DRIVING THE CAR AT THE TIME BUT THE TEST DID INVOLVE DRIVING THE CAR ON A DYNAMOMETER UP TO SPEEDS OF AROUND 60 MPH. IF THE SYSTEM FAILED THEN, IT COULD HAVE HAPPENED AT ANYTIME. I DON'T UNDERSTAND WHY THE SYSTEM SHUTS OFF AUTOMATICALLY WHEN IT DETECTS AN ISSUE. DRIVING THE CAR, AND SUDDENLY LOOSING POWER STEERING IS A SCARY CONCEPT. THESE SYSTEMS SEEM TO BE UNRELIABLE AND PUT THE PASSENGERS AND OTHER VEHICLES AT RISK. WHEN READING IN THE OWNERS MANUAL ABOUT THESE ERROR CODES IT STATES THAT THE SYSTEM WILL SHUT OFF WHEN IT DETECTS A FAULT. BUT THIS IS NOT A "NORMAL" PROBLEM FOR CARS. WITH A HYDRAULIC SYSTEM THIS WOULD NEVER HAPPEN. *TR
Mileage: 45,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Mileage: 80,000
2ND TIME IT HAPPENED: WHILE DRIVING, ELECTRICAL POWER STEERING GEAR FAILED, STEERING WAS HARD TO TURN, DEALER RESET THE FAILURE (POWER STEERING ASSIST FAULT; SERVICE POWER STEERING NOW) AND STEERING WAS WORKING FINE AGAIN. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. THANKS *JS
Mileage: 32,500
TRAVELING DOWN THE STREET AT ABOUT 25-30 MPH WHEN THE CAR ALERTED US THAT THERE WAS A PROBLEM, MESSAGES READ SERVICE POWER STEERING NOW & SERVICE ADVTRAC. WE PULLED OVER AT THE NEXT BLOCK INTO A PARKING LOT, TURNED THE CAR OFF & LOOKED FOR THE POWER STEERING RESERVOIR. FOUND NONE, . TURNED THE CAR BACK ON AND HAD NO POWER STEERING. *JS
Mileage: 101,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 103056. THE VIN WAS NOT AVAILABLE.
Mileage: 103,056
STARTED INDICATED "POWER STEERING FAULT IN PARKING LOT. POWER STEERING INOPERATIVE. DASH BOARD. SHUT DOWN AND RESTARTED STEERING NOW FINE. *TR
Mileage: 65,000
WE HAD JUST BOUGHT OUR 2010 FORD FUSION 10 DAYS PRIOR TO THIS INCIDENT. I HAD JUST PICKED UP MY CHILDREN FROM SCHOOL AND WHEN I WAS LEAVING THE SCHOOL PARKING LOT I HAD TOO COME TO A COMPLETE STOP (WHICH IS ON A DOWNWARD SLOPE) WHEN TRYING TO ACCELERATE THE CAR LOST ALL POWER AND HAD SHUT OFF, I HAD NO CONTROL OF COURSE AND ROLLED RIGHT IN FRONT OF AN ONCOMING SCHOOL BUS THAT WAS IN OTHER LANE. THE BUS HAD TO COME TO A COMPLETE STOP TO AVOID HITTING US. IT CRANKED RIGHT BACK UP BUT SEEMED A LITTLE SLUGGISH. MY LITTLE GIRL WAS SCREAMING FOR ME TO TURN (WHICH I WAS TRYING BUT COULD DO NOTHING) SHE WAS VERY UPSET AND CRYING. IT NEVER SHOWED ANY SIGN OF PROBLEMS BEFORE HAND. I CONTACTED THE DEALER WE PURCHASED IT FROM AND THEY SAID THEY COULD DO NOTHING IT WAS NOT A FORD DEALER IT WAS USED WHEN WE BOUGHT IT WITH 50000 MILES. I CONTACTED A FORD DEALERSHIP AND THEY SAID UNLESS IT SHOWED A SIGN THEY COULD DO NOTHING I HAVE TRIED OTHER MECHANICS AND NOTHING. WE DID HAVE THROTTLE BODY CHECKED AND IT WAS FINE. WE HAVE HAD SEVERAL INCIDENTS OF IT SHUTTING OFF WITH NO WARNING AND IT IS A REGULAR BASIS IT SEEMS TO NOT WANT TO GO WHEN I PRESS THE ACCELERATOR.IT SEEMS SLOW TO RESPOND. THE SHUTTING OFF OF THE CAR ONLY SEEMS TO HAPPEN WHEN IM TRYING TO TAKE OFF FROM A STOPPED POSITION THEN IT WILL DIE RIGHT AFTER IT STARTS GOING. THIS MAKES ME VERY NERVOUS AND NOT WANT TO GO ANYWHERE. WE HAVEN'T HAD IT LONG SO WE CANT GET RID OF IT DUE TO THE NEGATIVE WE HAVE IN THE CAR AND CANT AFFORD HIGHER PMT. I WILL NEVER GO WITH FORD AGAIN NOT SAYING THAT ALL ARE LIKE THIS, BUT ONE BAD APPLE CAN SPOIL THEM ALL FOR ME. *TR
Mileage: 50,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING CONTROL SOFTWARE WAS CORRUPT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS UNAVAILABLE.
Mileage: 105,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING, THE ADVANCED TRAC AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Mileage: 103,000
ON MY DRIVE HOME FROM CHICAGO TO PONTIAC MI, I WAS JUST PAST HALFWAY HOME WHEN WITHOUT ANY WARNING MY CAR BEGAN BEEPING AT ME AND DISPLAYED THE FOLLOWING MESSAGES, SERVICE ADVANCETRAC, SERVICE POWER STEERING, SERVICE POWER STEERING NOW. SIMULTANEOUSLY I LOST ALL POWER STEERING HOWEVER, ITS NOT THE SAME AS LOSING POWER STEERING ON A NORMAL CAR OR DRIVING AN OLDER VEHICLE THAT WAS NEVER NORMALLY EQUIPPED WITH POWER STEERING. THE WHEEL BECAME LOCKED TO THE RIGHT AND THE CAR DARTED TO THE RIGHT TAKING ME ONTO THE SHOULDER OF THE EXPRESSWAY, I FOUGHT BACK PULLING THE WHEEL TO THE LEFT AS HARD AS I COULD. SUDDENLY I FELT A POPPING SENSATION AND THE CAR DARTED TO THE LEFT TAKING ME FROM THE RIGHT SHOULDER TO THE LEFT LANE. I AGAIN PULLED THE WHEEL IN THE OPPOSITE DIRECTION BUT THE WHEEL FELT LOCKED, SUDDENLY I FELT THAT FAMILIAR POPPING FEELING AND THE CAR DARTED OFF TO THE SHOULDER AGAIN. THIS SAME PROCESS WAS REPEATED UNTIL I COULD GET THE CAR STOPPED SAFELY. UPON TAKING THE CAR TO THE DEALERSHIP I WAS INFORMED THAT THERE WAS A SHORT IN THE ELECTRIC POWER STEERING AND WOULD NEED A NEW RACK AND PINION. I'VE NEVER REPORTED ANYTHING LIKE THIS BEFORE BUT I FELT IT MY CIVIL DUTY SINCE I'M CERTAIN A PERSON OF LESSER STRENGTH, LIKE MY FIANCE' WOULDN'T HAVE ACHIEVED THE SAME OUTCOME. *TR
Mileage: 46,000
I WAS DRIVING DOWN THE MAIN HIGHWAY IN OUR TOWN GOING AROUND 45 MPH WHEN THE CAR STARTED BEEPING AND AN ERROR MESSAGE APPEARED ON THE DASH SAYING THAT THERE WAS AN ERROR WITH THE POWER ASSIST. AT THAT POINT, I ATTEMPTED TO MOVE THE STEERING WHEEL AND VERIFIED THAT I HAD NO POWER STEERING. I WAS ABLE TO FINISH DRIVING HOME AND LEFT THE CAR IN THE GARAGE OVERNIGHT. WHEN WE STARTED THE CAR THE NEXT DAY, THE ERROR MESSAGE WAS GONE AND THE STEERING WHEEL TURNED FREELY. *TR
Mileage: 88,000
POWER STEERING WENT OUT WHILE DRIVING. TOOK IN TO A FORD DEALER FOR DIAGNOSTIC TEST, AND THE STEERING GEAR HAD GONE BAD. HAD TO HAVE IT REPLACED. *TR
Mileage: 65,000
WILL DRIVING DOWN INTERSTATE 64 IN KENTUCKY I HIT A ROUGH EXPANSION JOINT WHILE CROSSING A BRIDGE ENTERING INTO WEST VIRGINIA AFTERWARDS THE DASH WARNING LIGHTS LIT UP WITH TRACTION CONTROL LIGHT ON AND ALSO TELLING ME TO SERVICE POWER STEERING. I ALSO NOTICED A LOSS OF POWER AND COULD NOT GAIN ANY PRESSING DOWN ON THE ACCELERATOR PEDAL. I RELEASED THE PEDAL AND PRESSED DOWN AGAIN AND GAINED POWER BUT DID NOT HAVE ANY POWER STEERING. I EXITED AT THE FIST EXIT AND PULLED INTO A FUEL MART TO CHECK UNDER THE HOOD TO SEE IF I COULD FIND A PROBLEM TO WHICH I COULDN'T. THEN I HAD A FRIEND WHO IS A MECHANIC CHECK IT AND HE SAID FORD HAD A PROBLEM WITH POWER STEERING AND IT WAS A VERY COSTLY REPAIR BUT I COULD PROBABLY CONTINUE TO DRIVE IT LOCALLY BUT WITH CAUTION. MY ARMS HAVE INCREASED IN SIZE DUE TO THE MUSCLE NEEDED TO DEAL WITH THE HARD STEERING. WELL THE OTHER DAY THE STEERING WENT COMPLETELY OUT UPON INSPECTING IT WE FOUND THE TIE ROD END ON THE DRIVERS SIDE HAD CAME LOOSE AND WAS COMPLETELY STRIPPED OF THREADS TO WHICH IT ATTACHES TO THE STEERING ROD. WE REPLACED IT AND ALSO FOUND THE OTHER SIDE WAS LOOSE TO. WE NEED HELP NHTSA THIS IS A BIG SAFETY PROBLEM AND NOT JUST A LOCAL ONE, PLEASE ORDER A RECALL! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 30,000
THE VEHICLE IS EQUIPPED WITH ELECTRIC POWER-ASSISTED STEERING (EPAS) THAT CONSTANTLY FAILS WHILE OPERATING THE VEHICLE AT ANY SPEED. IT IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THE POWER STEERING FAILS, IT IS HARD TO STEER AND CONTROL THE VEHICLE. SEVERAL BLOGS ARE DISCUSSING THIS ISSUE REGARDING THE SAME TYPE VEHICLE.
Mileage: 27,000
I WAS DRIVING ON A RESIDENTIAL STREET AND GOT A FLAT TIRE. AT THE SAME TIME I RECEIVED AN ERROR ABOUT THE POWER STEERING AND TO SERVICE THE ADVANCETRAC SYSTEM. I THOUGHT EVERYTHING WAS RELATED TO THE FLAT TIRE. I GOT THE TIRE REPLACED AND THE TIRE PRESSURE ERROR CLEARED BUT I STILL HAVE NO POWER STEERING. IWAS TOLD THAT THE TWO ISSUES WERE NOT RELATED AND THAT THE POWER STEERING IS COMPLETELY SEPARATE. I SEE MANY MANY MANY COMPLAINTS REGARDING THIS SAME PROBLEM WITH 2010-2011 FORD FUSIONS. THERE NEEDS TO BE A RECALL ASAP. NOTHING BROKE ON MY CAR AND THE FLUIDS ARE FINE SO THERE IS NO REASON FOR THIS ERROR AND FOR THE POWER STEERING TO STOP WORKING. *TR
Mileage: 90,030
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE AND THEY WERE UNABLE TO TURN THE STEERING WHEEL. WHEN THE FAILURE OCCURRED THE SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE CONTACT STATED THAT HE DECREASED THE SPEED OF THE VEHICLE WHENEVER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 41,000. *TR
Mileage: 36,000
THIS IS MY SECOND REPORT ON THE POWER STEERING RACK FAILURE. THIS LAST RACK (NUMBER 3) WAS ALSO A SALVAGE PART. LASTED SIX WEEKS, INSTALLED ON APRIL 26TH, 2013. FAILURE SEQUENCE IS THE SAME: SERVICE ADVANCE TRACK, SERVICE POWER STEERING, SHUTOFF CAR, SERVICE POWER STEERING NOW, NO POWER STEERING. PLEASE FIX THIS [XXX]. IT IS NOT SAFE OR RELIABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 71,000
AFTER HAVING STEERING RACK REPLACED AT A COST OF $2000, I HAD DRIVEN A TOTAL OF AROUND ABOUT 350-400, APPROX. 3 DAYS AFTER HAVING GOTTEN THE CAR BACK AND I GOT THE SAME WARNING SERVICE POWER STEERING, SERVICE ADVANCETRAC. I PARKED THE CAR IMMEDIATELY. AS SOON AS IT WAS TURNED BACK ON, THE POWER STEERING WAS GONE COMPLETELY. HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP. I THEN HAD TO RENT A CAR FOR ANOTHER WEEK WHILE ANOTHER STEERING RACK WAS PUT IN. THE SERVICE MANAGER AT MY DEALERSHIP SAID THAT AN ENGINEER AT FORD TOLD HIM THAT IT WAS A FAULTY COMPONENT IN THE STEERING RACK FOR THIS MODEL CAR. (STILL NO RECALL?) I GOT MY CAR BACK AFTER ANOTHER WEEK AND DROVE FOR ABOUT 250 MILES IN A TOTAL OF 4 DAYS WHEN THE WARNING LIGHT CAME BACK ON. I HAD TO HAVE IT TOWED AGAIN. ALL IN ALL, I HAVE OVER 3000 INVESTED IN THIS REPAIR. HAVE HAD MY CAR TOWED 3 TIMES IN 3 WEEKS. I AM SCARED TO PUT MY TODDLER IN THIS CAR. *TR
THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDENLY THE CHIME WAS HEARD AND THE MESSAGE SERVICE ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. THE SLIDE ICON ALSO APPEARED. WE DID NOT SLOW DOWN AND DROVE AT LEAST A HALF HOUR AT HIGHWAY SPEED. WE STOPPED AND PARKED THE CAR AT WALMART. WHEN THE CAR WAS RESTARTED, NO POWER STEERING AT ALL. MY GENTLEMAN FRIEND IS A FARMER. HE DROVE THE CAR HOME WITHOUT THE POWER STEERING, FOUGHT THE STEERING FOR MILES. WE WILL TAKE IT IN TO THE DEALER TO RESET IT. THE FIRST TIME THIS HAPPENED, I WAS DRIVING AROUND 75 MPH WITH THE CRUISE CONTROL ACTIVATED BUT NOT SET (YELLOW ICON, NOT GREEN). I MANEUVERED A BROAD TURN ON THE FREEWAY AT SPEED, AND THE SLIDE ICON APPEARED. THEN QUICKLY THE SERVICE POWER STEERING NOW MESSAGE APPEARED. I CONTINUED DRIVING FOR A MILE, EXITED THE FREEWAY AT MY PLACE OF EMPLOYMENT, AND AS I PULLED INTO THE PARKING SLOT, REALIZED THAT THE CAR WAS VERY DIFFICULT TO STEER. LATER, WHEN I RESTARTED THE CAR, NO POWER STEERING. HAD IT TOWED, AND THE FORD DEALER RESET THE COMPUTER. THIS WAS 4 MONTHS AGO. I WONDER IF THERE IS A CONNECTION BETWEEN CRUISE CONTROL ENGAGEMENT AND ADVANCETRAC. CAN ADVANCETRAC BE DEACTIVATED?? *TR ## VIN FAILED ##
Mileage: 78,000
MY WIFE DRIVING A 2010 FORD FUSION WITH WAS DRIVING DOWN I 75 IN DETROIT AROUND 9:30 AM TO WORK, WHEN ALL SUDDEN THE ENGINE LOST POWER. THE MAINTENANCE LIGHT ( YELLOW WRENCH) STARTED BLINKING RAPIDLY. SHE COULD NOT ACCELERATE EVEN THOUGH IS WAS PRESSING THE ACCELERATOR PEDAL TO GROUND. THE ENGINE STARTED SHUDDERING AND SHAKING. MY WIFE MANAGED TO STEER THE VEHICLE TOWARDS THE EXIT ON THE HIGHWAY. DRIVERS BEHIND HER STARTED TO BRAKE AS HER VEHICLE STARTED TO SLOW DOWN. SHE MANAGED TO TAKE THE NEXT EXIT AND PULL IN GAS STATION WHERE SHE SHUT THE ENGINE OFF. AFTER ABOUT A 5 MIN SHE STARTED THE CAR. SHE DID NOT FIND ANY PROBLEM. SHE WENT HOME AND CALLED ME. AT HOME I PUT A CODE READER ON THE CAR AND FOUND IT HAD THE ERROR P2111. INVESTIGATING THIS FURTHER TELLS ME IT IS DUE TO FUEL INJECTION THROTTLE BODY. I CALLED THE DEALER HUNTINGTON FORD IN ROCHESTER HILLS, MI WHO WANTS ME TO BRING THE CAR FOR CHECKUP WITH SCANNER ( COSTS ABOUT $96). SINCE THE CAR HAS 58300 MILES ON IT IS NO LONGER COVERED BY FACTORY WARRANTY. I AM CONCERNED THIS IS A SERIOUS SAFETY DEFECT AND NEEDS TO BE COVERED UNDER WARRANTY. I DO SEE THERE A LOT OF PEOPLE WHO HAVE HAS THIS PROBLEM WITH 2010 FORD FUSIONS. *TR
Mileage: 58,300
I WAS DRIVING WHEN THE "SERVICE POWER STEERING" "SERVICE ADVANCETRAC" NOTICE CAME ON. I PARKED MY CAR AND WHEN I CRANKED IT BACK UP AN HOUR LATER, THE CAR WOULD NOT STEER. I COULD NOT MOVE THE STEERING WHEEL AT ALL. IT HAD TO BE TOWED TO DEALERSHIP AND UPON DIAGNOSIS WAS TOLD IT IS A BAD MODULE IN THE STEERING RACK, THUS HAVING TO REPLACE THE STEERING RACK! ALL IN WITH PARTS AND LABOR $ 2076. OUT OF POCKET EXPENSE.. *TR
Mileage: 75,000
I WAS DRIVING AND ALL OF A SUDDEN THE POWER STEERING WENT OUT. THEN I NOTICED IT READ " ADVANCED TRAC NEEDS SERVICE" AND " SERVICE POWER STEERING NOW." I HAD NO WARNING PRIOR TOO THIS. IT COST AT LEAST $100 JUST TO TAKE A LOOK AT IT AND FORD SERVICE DEPARTMENT SAYS IT MAY COST BETWEEN 200.00 TO 1000.00 + DOLLARS TO FIX IT. I NOTICED SEVERAL COMPLAINT ABOUT THIS AND I'M A LITTLE CONCERNED AND UPSET THAT THIS DOESN'T HAVE A RECALL BY NOW. *TR
Mileage: 101,023
THE ELECTRIC POWER STEERING ASSIST ON THE VEHICLE FAILED. THE CAR WAS VERY HARD TO STEER AND IT HAPPENED TWICE IN ONE DAY. I HAVE READ OF THE SAME PROBLEM ALL OVER THE INTERNET. FORD NEEDS TO FIX THIS PROBLEM AS I HAVE READ THEY ARE GOING TO EQUIP 90 PERCENT OF ALL VEHICLES WITH THIS TYPE OF POWER STEERING. *TR
Mileage: 48,900
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ASSIST FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE. *TR
Mileage: 42,000
I WAS DRIVING AROUND 25 MPH STRAIGHT IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE POWER STEERING STOP WORKING AT THIS TIME. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW, THEY RESET THE SYSTEM AND IT'S NOW WORKING BUT THEY WANT ME TO BUY A NEW STEERING RACK WHICH IS $1100 PLUS LABOR BUT CANNOT GUARANTEE THAT IS THE PROBLEM. HOWEVER, EVEN THOUGH THEY HAVE NO IDEA WHAT EXACTLY IS CAUSING THE PROBLEM AND RESETTING THE SYSTEM FIXES IT, THEY GUARANTEE THAT THE PROBLEM WILL HAPPEN AGAIN IF I DON'T REPLACE THE STEERING RACK. *TR
Mileage: 80,000
ELECTRIC POWER STEERING FAILED WHILE MY WIFE WAS DRIVING AT 45 MPH. CAR COULD NOT BE MANUVERED WITHOUT EXTREME DIFFICULTY. ALL INDICATIONS LED TO A FAILED ELECTRIC POWER STEERING RACK. HAD IT REPLACED WITH A PART FROM A SALVAGED VEHICLE WITH LIGHT SIDE DAMAGE AND 25,000 MILES. WORKED FINE FOR 3 DAYS, FAILED AGAIN AT 50 MPH. TOO DIFFICULT AND NOT SAFE TO DRIVE, WILL BE TOWED TO DEALER. NEED FORD TO OWE UP ON THIS SAFETY ISSUE. *TR
Mileage: 62,500
I WAS TURNING OUT OF MY STREET AT APPROX. 5 MPH IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE STEERING WHEEL GOT VERY STIFF AND I COULD NOT TURN MAKING ME HIT A CONCRETE BARRIER. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW AND HE THINKS IT MAY BE THE STEERING RACK, WHICH IS EXTREMELY EXPENSIVE TO FIX ESPECIALLY WITH 0 WARRANTY WHICH EXPIRED LAST DECEMBER. *TR
Mileage: 33,750
MY CAR HAS BEEN MAKING A WEIRD HUM/GRIND/LOW PITCHED ROAR NOISE FOR QUITE SOME TIME NOW. I TOOK IT IN, IT WILL COST 1,800 DOLLARS TO REPLACE MY POWER STEERING RACK. BUT- APPARENTLY YOU CANT JUST BUY THE RACK, YOU MUST BUY THE WHOLE KIT (MOTOR, TIE RODS, RACK, CLAMPS, YOU NAME IT). BECAUSE ITS BEEN REDESIGNED! ...I WONDER WHY. YET THERE IS NO RECALL. FYI- IF I DIDN'T FIX, THE POWER STEERING WOULD HAVE SOON FAILED, LEAVING ME STRANDED. *TR
Mileage: 64,432
I WAS DRIVING THE VEHICLE IN FRONT OF DAUGHTERS SCHOOL AND BELL WENT OFF AND MESSAGE DISPLAYED STATING ADVANCED TRAC POWER STEERING DISABLED. THE POWER STEERING WAS GONE, TOOK IT TO THE DEALER THEY WANT $1800 FOR A NEW POWER STEERING RACK PLUS LABOR. SEEMS TO BE A COMMON OCCURRENCE AMONG 2010 FUSIONS. WE ARE EXPLORING OTHER OPTIONS. *TR
Mileage: 34,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME VERY HARD TO STEER AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC ASSIST HAD BURNED OUT AND AS A RESULT, THE STEERING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,500. *TR
Mileage: 58,500
I WAS DRIVING ON THE HIGHWAY AT A STEADY SPEED WHEN ALL OF A SUDDEN, THE GAS PEDAL STOPPED RESPONDING, ALMOST AS IF I WAS IN NEUTRAL. I WAS ABLE TO GET OVER TO THE SHOULDER. IT TOOK A FEW TRIES OF RESTARTING THE CAR IN ORDER TO GET IT GOING. THE SAME INCIDENT HAPPENED AGAIN THE NEXT WEEK. *TR
Mileage: 30,000
I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR
Mileage: 59,000
STARTED DRIVING TO GET HOME FROM WORK AND SUDDENLY THE SERVICE ADVANCETRAC LIGHT CAME ON, DIDN'T NOTICE ANYTHING UNTIL I DID A TURN. THE STEERING FELT STIFF, NOT REALLY PAYING ATTENTION TO THE PROBLEM GOT HOME SHUT OFF THE CAR. THE NEXT MORNING HEADING TO WORK TURNED ON THE CAR AND THEN THE SERVICE POWER STEERING NOW LIGHT HAD COME ON AS WELL. AFTER THAT THE POWER STEERING WAS GONE, I COULDN'T TURN THE WHEELS. DID SOME RESEARCH AND A LOT OF FUSIONS ARE HAVING THIS PROBLEM AND SO FAR NO RESULTS WITHOUT SPENDING THOUSANDS OF DOLLARS AT THE DEALER. *TR
Mileage: 80,000
WHILE MY DAUGHTER WAS DRIVING THE CAR ON 12/25/12, THE STEERING WHEEL BECAME STIFF AND WARNING LIGHT CAME ON. ON 12/29/12, WENT TO CHECK CAR AND COULD NOT DRIVE IT AT ALL. YOU COULD NOT TURN THE STEERING WHEEL. I HAD IT TOWED TO THE DEALERSHIP. THE POWER STEERING RACK HAD TO BE REPLACED. THEY SAID SOMETHING WAS WRONG WITH THE WIRING. I ALSO SAW ONLINE THERE WERE MANY COMPLAINTS CONCERNING THE SAME ISSUE. BECAUSE OF THIS, IT THOUGHT THERE COULD BE A POSSIBLE DEFECT. THE CAR IS ONLY THREE YEARS OLD WITH LOW MILEAGE. I MOSTLY USE THE CAR TO DRIVE BACK AND FORTH TO WORK, WHICH IS 6 MILES AWAY. THIS COULD HAVE BEEN VERY DANGEROUS, BECAUSE YOU COULD NOT STEER THE CAR ONCE THE POWER STEERING WENT OUT. *TR
Mileage: 23,311
WE WERE THREE HOURS FROM HOME IN THE LATE AFTERNOON WHEN THE POWER STEERING SERVICE SOON LIGHT CAME ON. WE HAD ONE MORE STOP TO MAKE SO WE DID AND TRIED TO CHECK THE POWER STEERING FLUID NOT KNOWING THAT THIS VEHICLE HAD ELECTRIC ASSIST STEERING. WHEN WE GOT BACK IN THE VEHICLE TO GO TO THE AUTO PARTS STORE AND THE ALARM CAME ON AND THE READING ON THE DASH SAID POWER STEERING SERVICE NOW AND THE VEHICLE THEN WAS VERY HARD TO STEER. AFTER FINALLY FIGURING OUT THAT WE HAD THE POWER ASSIST STEERING AND THAT THERE WAS NOTHING THAT WE COULD DO ABOUT IT AT THAT TIME. THE SALESPERSON TOLD US THAT WE COULD STILL DRIVE IT BUT IT WOULD BE VERY DIFFICULT. WE HAD NO CHOICE BUT TO TRY TO MAKE IT HOME AND PRAISE THE LORD WE DID GET HOME SAFELY. WE TOOK IT TO A MECHANIC AND HE SAID THAT THE PART TO REPLACE IT WOULD BE AROUND $1,000.00 NOT INCLUDING LABOR. IN DOING RESEARCH ON THE INTERNET I FOUND THAT THIS IS A COMMON COMPLAINT FOR THIS VEHICLE BUT THAT THERE IS NO RECALL AS OF YET FOR IT. I WOULD LIKE TO ENTER THIS COMPLAINT SO THAT FORD WILL LOOK INTO MAKING THIS DEFECT A RECALL AND HELP THE CONSUMERS THAT HAVE PURCHASED THESE VEHICLES. MY HUSBAND AND I BOUGHT THIS VEHICLE LESS THAT 6 MONTHS AGO AND WE LOVE IT BUT THIS PROBLEM HAS REALLY BEEN A DISAPPOINTMENT NOT TO MENTION THE FINANCIAL HARDSHIP IT HAS PLACED ON US. THANK YOU FOR YOUR TIME. *TR
Mileage: 83,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING COMPUTER MODULE WAS RESET. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 132,000.
Mileage: 131,000
DRIVING AT 30 MPH, SLIDING CAR ICON APPEARED AND NOTICED A SLIGHT STIFFNESS IN STEERING. MADE IT HOME WITH NO FURTHER ISSUES. NEXT MORNING UPON STARTING CAR, I HAD NO POWER STEERING AT ALL. TWO DAYS LATER, POWER STEERING HAS NOT RETURNED, BUT THE 'SERVICE POWER STEERING NOW' INDICATOR LIGHT IS ON. DEALER IS TELLING ME NO HISTORY OF THIS TYPE OF INCIDENT. ALTHOUGH I HAVE FOUND IT ALL OVER THE INTERNET WITH 2010, 2011. AND 2012 FUSIONS AND ESCAPES. NHTSA, PLEASE HELP! *TR
Mileage: 48,000
THE VEHICLE LOST POWER STEERING, TRACTION CONTROL, AND BRAKES UPON ENTERING THE FREEWAY ON RAMP. TO STOP THE VEHICLE AND ENDANGERING OTHER DRIVERS, I WAS FORCED TO CRASH INTO THE CONCRETE WALL BARRIER ON THE DRIVERS SIDE OF THE ON RAMP. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD UNTIL AFTER COMING TO A STOP AND THE ENGINE DIED. AT THAT POINT THE WARNING LIGHTS CAME ON. *TR
Mileage: 58,000
DRIVING ALONG SUDDENLY DING DING..SERVICE ADVANCTRAC AND POWERSTEERING THE DISPLAY SAID AND THE STEERING BECOMES HARD AND PULLS. *TR
Mileage: 48,000
POWER STEERING INTERMITTENTLY GOES OUT FOR NO REASON WHILE DRIVING, CAUSING VERY UNSAFE SITUATION. DASH WARNING SAYS SERVICE ADVANCTRAC AND SERVICE POWER STEERING NOW. FORD DEALER RESETS THE CODE AND THEN IT WORKS FINE AGAIN UNTIL THE NEXT TIME(THIS TIME A MONTH LATER). FORD CHARGES $100 TO RESET THE CODE EACH TIME, THEN SAY THEY CAN'T FIND A REAL PROBLEM. THEY SUGGEST TO REPLACE A POWER STEERING UNIT FOR $1500, BUT THEY CAN'T GUARANTEE THAT IT WILL FIX THE PROBLEM. WHEN IT HAPPENS, IT IS PRACTICALLY IMPOSSIBLE TO TURN THE WHEEL WHEN CAR IS SITTING. EVEN AT HIGHWAY SPEEDS, IT IS STILL VERY HARD TO TURN. I WON'T LET MY WIFE DRIVE THIS VEHICLE ANY LONGER. NO ADVANCE WARNING WHEN IT HAPPENS. THERE IS A LOT OF TRAFFIC ONLINE ABOUT THIS PROBLEM, BUT THE FORD DEALER SAYS THEY HAVE NEVER SEEN OR HEARD OF THIS PROBLEM. THE CAR IS ONLY 2 YEARS OLD. *TR
Mileage: 50,125
POWER STEERING LIGHT CAME ON AS POWER STEERING WAS LOST. LUCKILY I AS ABLE TO PULL OVER AND PARK VEHICLE SINCE I WAS ONLY TRAVELING 35 MPH. HOWEVER, THIS IS A SAFETY CONCERN SINCE THERE WAS BASICALLY NO NOTICE BEFORE LOSING ALL POWER STEERING. *TR
Mileage: 60,000
2010 FORD FUSION SEL. CUSTOMER WRITES IN REGARDS TO CONTINUED TRANSMISSION PROBLEMS.*SMD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP HARSHLY AND HESITATE ON ACCELERATION. THE RECALL REPAIR DID NOT CORRECT THE TRANSMISSION PROBLEMS. IT WAS DETERMINED THAT THE VALVE BODY AND SOLENOID BODY WERE DEFECTIVE. ALSO, ONE OF THE TIRES WAS LEAKING AIR, THERE WAS AN ISSUE WITH THE TRACTION AND BRAKES. THERE WERE NOISES COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL WOULD NOT LOCK INTO PLACE, THE CD PLAYER DID NOT WORK AT TIMES, THE DRIVER SIDE VISOR DID NOT STAY IN PLACE, THE GAS OVER FLOW TUBE WAS INOPERATIVE, THE VEHICLE WOULD PULL HARD WHEN THE BRAKE WAS APPLIED. THE REAR DRIVER'S SIDE DOOR HAD TO BE SLAMMED EXTREMELY HARD, IN ORDER TO CLOSE IT. THE DRIVER'S SIDE SEAT BELT WAS BACKWARDS. THE PASSENGER SIDE WINDSHIELD WIPER DRAGGED ON THE WINDSHIELD AND THE VEHICLE WOULD SOMETIMES SURGE ON ITS OWN. EACH TIME THE CONSUMER WENT TO THE DEALER ABOUT CERTAIN PROBLEMS, SHE WAS TOLD NO PROBLEMS WERE FOUND.
WAS ABOUT TO TURN INTO A PARKING LOT OFF A MAIN ROAD AND LOST ALL CONTROL OF POWER STEERING AND VEHICLE STARTED DINGING SERVICE POWER STEERING AND ADVANCE TRACK. VEHICLE BECAME VERY HARD TO TURN, HAD SOMEONE BEEN EXITING THE LOT I PROBABLY WOULD HAVE HIT THEM. *TR
Mileage: 49,670
WHEN I STARTED THE CAR A NEW MESSAGE STATING "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" WHEN I STARTED THE ENGINE, A MESSAGE STATED "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" ON DASHBOARD. ELECTRICAL STEERING FAILED AND IT WAS HARD TO TURN. DEALER CAN NOT FIX IT. TRIED TO RESTART BUT PROBLEM STAYS. THIS IS A DANGEROUS SAFETY ISSUE AND MUST BE INVESTIGATED BY FORD IMMEDIATELY. *TR
Mileage: 17,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO DRIVE IN REVERESE; HOWEVER THE STEERING WHEEL FAILED TO TURN. IMMEDIATELY SHE NOTICED THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE POWER STEERING MALFUNCTION. THE MECHANIC RECOMMENDED THE VEHICLE BE DIAGNOSED BY A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 64,848.
Mileage: 64,848
I HAD NOT HAD ANY ISSUES WITH MY CAR, BUT I LEFT MY HOUSE TO DRIVE MY DAUGHTER TO TUMBLING WHICH WAS 7 MILES FROM MY HOUSE. I WAS ABOUT 3 MILES FROM MY HOME WHEN A WARNING SOUND AND THE LIGHTS ON MY DASHBOARD STATED CHECK POWER STEERING. I ASSUMED THAT I NEEDED POWER STEERING. I ARRIVED AT TUMBLING, PARKED FOR AN HOUR. WHEN I STARTED THE CAR A NEW MESSAGE WAS ON THE DASH STATING SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC. I PUT THE CAR IN REVERSE AND BACKED UP, BUT WHEN I TURNED THE STEERING WHEEL IT WAS LOCKED, I COULD BARELY MOVE THE WHEEL. I WAS BLOCKING THE TRAFFIC IN THE PARKING LOT AND HAD TO PULL FORWARD AND PARK. I TURNED THE CAR OFF AND ON AND RECEIVED THE SAME MESSAGE. THEREFORE I WAS STRANDED IN THE PARKING LOT. WE TOOK THE CAR TO A FORD SERVICE DEPT. THEY TOLD US THAT THIS IS AN ISSUE THAT THEY HAVE BEEN HAVING WITH FORD FUSIONS AS WELL AS OTHER FORDS BUT THERE WAS NO RECALL. I PAID FOR THEM TO PERFORM A DIAGNOSTIC TEST THE RESULTS WERE THAT THEY WOULD HAVE TO REPLACE THE STEERING PANEL FOR $1500 AND THE PART WAS ON BACK ORDER, BUT FIRST THEY RESET THE CODES, AND THE POWER STEERING WARNING WAS GONE THE CAR TEST DROVE AND DROVE HOME FINE. THE NEXT MORNING I LEFT TO TAKE MY DAUGHTERS TO SCHOOL AND THE SAME CYCLE OF EVENTS HAPPENED I WAS AFRAID TO TURN THE CAR OFF WHEN I DROPPED THEM OFF AT SCHOOL SO THAT I WOULD NOT BE STRANDED. I KEPT THE CAR ON AND DROVE THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE CAR PAID AGAIN FOR A TEST AND WAS TOLD THE SAME THING. I TOLD THEM TO REPAIR THE CAR. I CALLED FORD CO. AND THEY TOLD ME THAT THEY WERE NOT AWARE OF THIS ISSUE AND ALTHOUGH I SAW NUMEROUS COMPLAINTS ON THE INTERNET THEY WERE NOT TRUE. MEANWHILE MY CAR IS READY AND I HAVE TO COME UP WITH 1500 FOR AN ISSUE THAT FORD KNOWS THEY ARE HAVING PROBLEMS WITH. I AM AFRAID MY CAR WILL HAVE PROBLEMS AGAIN, THIS IS A SAFETY ISSUE WHEN IT COMES TO STEERING. *TR
POWER STEERING WENT OUT. SERVICE POWER STEERING MSG ALONG WITH SERVICE ADVANCETRAC MSG CAME UP ON DASH. TOOK CAR TO DEALER NEXT MORNING( SATURDAY 10/6/2012) STEERING STILL NOT WORKING AND SERVICE MESSAGES STILL ON DASH. SERVICE WRITER MOVED CAR LATER THAT DAY BECAUSE THEY DID NOT HAVE A TECHNICIAN LOOK AT IT. HE STATED WHEN HE MOVED THE CAR THE STEERING WAS NOT WORKING(PROBLEM EXISTED) . CAR SAT AT DEALER UNTIL MONDAY 10/8 THEY CALLED AND SAID IT WAS WORKING PROPERLY AND THEY COULD NOT FIND A PROBLEM...THEY WOULD DRIVE IT AND SEE IF THEY COULD REPLICATE THE PROBLEM. IT IS NOW WEDNESDAY 10/10 AND THEY SAY THEY HAVE NOT BEEN ABLE TO DUPLICATE THE STEERING PROBLEM. THEY DON'T KNOW HOW TO HELP ME.....SERVICE MANAGER SAID FORD WILL NOT LET THEM REPLACE PARTS ON A TRIAL AND ERROR BASIS.... BEFORE THEY CAN REPLACE A PART THEY MUST BE ABLE TO CONFIRM IT IS BAD.....THIS IS VERY DANGEROUS. THE CAR CANNOT BE DRIVEN SAFELY IF THIS HAPPENS AGAIN. *TR
Mileage: 23,000
ON OCTOBER 4, 2012, I WAS DRIVING MY 2010 FORD FUSION AROUND 40 M.P.H. ON A FOUR LANE STREET WHEN THE POWER STEERING FAILED/LOCKED FOR NO REASON. THE ELECTRONIC DISPLAY SAID "POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" I DROVE STRAIGHT FOR 5 MILES AND KNEW THERE WAS A DEALER ON THE LEFT SIDE AND MANAGED A WIDE LEFT TURN INTO THE DEALERSHIP. WHEN I WAITED FOR THE REPRESENTATIVE TO COME TO MY CAR, I TURNED OFF THE ENGINE. I EXPLAINED WHAT HAPPENED AND HE ASKED TO SEE THE DISPLAY. I TURNED THE CAR BACK ON, THE DISPLAY WAS GONE AND THE POWER STEERING WAS BACK ON. I LEFT THE DEALER AND WENT ON-LINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ALSO LEARNED THAT IT IS USELESS TO TAKE THE CAR TO FORD FOR SERVICE BECAUSE DEALERS CLAIM THAT THE COMPUTER IS NOT SHOWING A DIAGNOSTIC CODE AND THEY NEED TO "REPLICATE THE PROBLEM" (WHICH IS HIGHLY UNLIKELY THAT IT WILL HAPPEN WHILE AT THE DEALER). I ALSO LEARNED THAT IT HAS HAPPENED TO SOME CUSTOMERS MANY TIMES AND THERE IS NO WARNING OR REASON WHY THE PS SUDDENLY FAILS. FURTHER, IT APPEARS THAT DEALERS HAVE NO IDEA HOW TO CORRECT THE PROBLEM. IT IS A SAFETY ISSUE. IT IS DANGEROUS, ESPECIALLY IF IT FAILS WHEN TRYING TO MAKE A TURN. I WENT BACK TO THE DEALER AND WAS TOLD THAT THEY NEVER HEARD OF THIS ISSUE AND IT COULD BE ANYTHING. I THEN CALLED CORPORATE HEADQUARTERS FOR FORD AND FILED A COMPLAINT. I WAS TOLD THAT THEY WOULD GET BACK TO ME TODAY, OCTOBER 5, 2012. I HAVE HEARD NOTHING. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. I CANNOT AFFORD TO BUY A NEW CAR. I ALSO CANNOT IN GOOD CONSCIENCE SELL MY CAR WITH THIS DANGEROUS DEFECT. I FEEL THAT FORD IS FORCING ME TO DRIVE AN UNSAFE CAR AND I AM EXTREMELY SCARED THAT THE PS WILL GO OUT AGAIN IN A SITUATION THAT WILL CAUSE ME TO CRASH OR WORSE. *TR THE CONSUMER STATED THE DEALER REPLACED THE STEERING RACK. THE CONSUMER STATED THE POWER STEERING HAS NOT FAILED SINCE. HOWEVER, THE VEHICLE SEEMED TO STEER HARD AND WOULD PULL TO THE LEFT OR RIGHT WHEN BRAKING. ALSO, A SEAL FROM THE TRANSMI
Mileage: 49,700
ON OCTOBER 4, 2012, I WAS DRIVING MY 2010 FORD FUSION AROUND 40 M.P.H. ON A FOUR LANE STREET WHEN THE POWER STEERING FAILED/LOCKED FOR NO REASON. THE ELECTRONIC DISPLAY SAID "POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" I DROVE STRAIGHT FOR 5 MILES AND KNEW THERE WAS A DEALER ON THE LEFT SIDE AND MANAGED A WIDE LEFT TURN INTO THE DEALERSHIP. WHEN I WAITED FOR THE REPRESENTATIVE TO COME TO MY CAR, I TURNED OFF THE ENGINE. I EXPLAINED WHAT HAPPENED AND HE ASKED TO SEE THE DISPLAY. I TURNED THE CAR BACK ON, THE DISPLAY WAS GONE AND THE POWER STEERING WAS BACK ON. I LEFT THE DEALER AND WENT ON-LINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ALSO LEARNED THAT IT IS USELESS TO TAKE THE CAR TO FORD FOR SERVICE BECAUSE DEALERS CLAIM THAT THE COMPUTER IS NOT SHOWING A DIAGNOSTIC CODE AND THEY NEED TO "REPLICATE THE PROBLEM" (WHICH IS HIGHLY UNLIKELY THAT IT WILL HAPPEN WHILE AT THE DEALER). I ALSO LEARNED THAT IT HAS HAPPENED TO SOME CUSTOMERS MANY TIMES AND THERE IS NO WARNING OR REASON WHY THE PS SUDDENLY FAILS. FURTHER, IT APPEARS THAT DEALERS HAVE NO IDEA HOW TO CORRECT THE PROBLEM. IT IS A SAFETY ISSUE. IT IS DANGEROUS, ESPECIALLY IF IT FAILS WHEN TRYING TO MAKE A TURN. I WENT BACK TO THE DEALER AND WAS TOLD THAT THEY NEVER HEARD OF THIS ISSUE AND IT COULD BE ANYTHING. I THEN CALLED CORPORATE HEADQUARTERS FOR FORD AND FILED A COMPLAINT. I WAS TOLD THAT THEY WOULD GET BACK TO ME TODAY, OCTOBER 5, 2012. I HAVE HEARD NOTHING. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. I CANNOT AFFORD TO BUY A NEW CAR. I ALSO CANNOT IN GOOD CONSCIENCE SELL MY CAR WITH THIS DANGEROUS DEFECT. I FEEL THAT FORD IS FORCING ME TO DRIVE AN UNSAFE CAR AND I AM EXTREMELY SCARED THAT THE PS WILL GO OUT AGAIN IN A SITUATION THAT WILL CAUSE ME TO CRASH OR WORSE. *TR THE CONSUMER STATED THE DEALER REPLACED THE STEERING RACK. THE CONSUMER STATED THE POWER STEERING HAS NOT FAILED SINCE. HOWEVER, THE VEHICLE SEEMED TO STEER HARD AND WOULD PULL TO THE LEFT OR RIGHT WHEN BRAKING. ALSO, A SEAL FROM THE TRANSMI
Mileage: 49,700
LOST POWER STEERING. HAS HAPPENED THREE TIMES SINCE. *TR
Mileage: 30,000
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY ADVISED THAT THE POWER ASSIST WARNING LIGHT WAS ILLUMINATED AND THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 53,000.
Mileage: 53,000
WAS BACKING OUT OF DRIVEWAY AND GOT A WARNING LIGHT THAT SAID THE POWER STEERING NEEDED SERVICED AND THEN THE STEERING GOT HARD...IM A GROWN MAN AND IT IS SO HARD FOR ME TO DRIVE AND TURN THE WHEELS.THIS IS MY WIFE'S CAR AND IM SO THANKFUL SO WASN'T DRIVING IT WHEN THIS HAPPENED THERE'S NO WAY SHE COULD HAVE CONTROLLED IT.VERY BAD DESIGN AND A SAFETY ISSUE. *JS
Mileage: 172,000
WHILE DRIVING ON THE INTERSTATE AT ABOUT 55 MPH, THE VEHICLE LOST ALL POWER AND SHUT DOWN WITH THE WRENCH AND CHECK ENGINE LIGHTS WERE ON. STEERING WAS DIFFICULT AND I ALMOST WAS HIT TRYING TO GET VEHICLE OFF OF THE ROAD. AFTER SEVERAL MINUTES I TRIED RESTARTING CAR AND IT STARTED, SO I MADE IT TO MY DESTINATION AND IT DIED AGAIN. I HAD TO HAVE IT TOWED TO FORD. THE VEHICLE WAS UNDER WARRANTY AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. VEHICLE STILL HAS LOSS OF POWER ISSUES AND FORD HAS NOT SOLVED THIS ISSUE. THIS IS DANGEROUS AS VEHICLE JUST TURNS OFF AT HIGHWAY SPEED AS THIS PART FAILS. *JS
Mileage: 27,000
UPON STARTING MY CAR IN MY DRIVEWAY, A MESSAGE APPEARED ACROSS THE DASHBOARD READING "POWER STEERING ASSIST FAULT" ALSO "SERVICE ADVANCE TRAC". I BOUGHT THIS CAR NOT EVEN 8 MONTHS AGO, THE MILEAGE BEING OVER WHAT A WARRANTY COULD COVER. TWICE I WAS TURNED AWAY BECAUSE THE VEHICLE BEING TOO "NEW" THE CODING COULD NOT BE DETECTED, READING THERE WAS NOTHING WRONG. CLEARLY WITH NO POWER STEERING, AND THE MESSAGES GOING OFF...THERE WAS SOMETHING WRONG. THIS IS NOT THE FIRST OF THIS EXACT SAME COMPLAINT I HAVE FOUND ONLINE REGARDING THE SAME YEAR, MAKE AND MODEL OF THIS VEHICLE. IT IS NOW SITTING AT A GARAGE AND I AM WAITING ON THE VERDICT. NOT TO MENTION I HAVE TO PAY JUST TO HAVE IT DIAGNOSED, I AM BEING TOLD IF SIMILAR TO OTHER PROBLEMS THAT SOUND LIKE THIS ONE, I COULD BE LOOKING AT ANYWHERE FROM $800-1500 + FOR THIS TO BE SOLVED. WHY WILL FORD NOT COME OUT WITH A RECALL BY NOW, AFTER ALL OF THE SIMILAR COMPLAINTS!? I HAVE ALWAYS BEEN PARTIAL TO FORD'S AND NOW REGRET EVER MAKING THE PURCHASE. PLEASE HELP OUT YOUR CUSTOMERS FORD! *TR
Mileage: 95,000
POWER STEERING WAS IN A PARKING LOT. IT COULD BE STEERED BY MAN POWER. TOOK TO FORD GARAGE AND WAS THE POWER STEERING RACK. WAS ADVISED IT COULD HAVE BEEN VERY DANGEROUS IF IT HAD HAPPENED ON THE HIGHWAY AT HIGH SPEED AND ON CURVES WHICH WE HAD JUST DONE THAT DAY. *TR
Mileage: 12,422
2010 FORD FUSION STEERING PROBLEM - CAR PULLS TO THE LEFT OR SOMETIMES RIGHT. USUALLY WHEN TRAVELING AT LOWER SPEEDS THE STEERING IS TERRIBLE, IT WANTS TO PULL THE WHEEL HARD TO ONE SIDE, ALWAYS HAPPENS ON UNEVEN ROAD SURFACE - SOMETIMES ON EVEN ROADS - EVERY ONE OF MY OTHER CARS DRIVE PERFECT ON THE SAME ROAD. TOOK MY COMPANY CAR TO THE DEALER TO HAVE IT LOOKED AT - THEY REPLACED ALL 4 TIRES AND DID AN ALIGNMENT - CHARGED MY FLEET $1,200 AND IT STILL DOES THE SAME THING. SERVICE MANAGER SAID THAT IT IS A CHARACTERISTIC OF THE CAR AND FORD WILL NOT FIX IT - JUST LIVE WITH IT. PROBLEM IS I AM STUCK WITH IT FOR ANOTHER YEAR AND A HALF... *TR
Mileage: 1
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING IN REVERSE 2 MPH WHEN THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE POWER STEERING ASSIST MODULE WAS DEFECTIVE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 52,039.
Mileage: 52,039
I HAVE A BRAND NEW 2010 FORD FUSION THAT HAS APPROXIMATELY 3000 MILES ON IT. I HAD A BAD EXPERIENCE WHERE THE POWER STEERING SUDDENLY STOPPED WORKING WHILE PULLING MY CAR OUT OF A PARKING GARAGE. THE VEHICLE CONSOLE DISPLAY SHOWED A 'POWER STEERING ASSIST FAILURE' MESSAGE. I PULLED MY CAR OVER TO THE SIDE WITH CONSIDERABLE EFFORT AND SHUT THE IGNITION OFF. AFTER A FEW MINUTES WAIT, I RESTARTED THE CAR AND EVERYTHING WAS NORMAL. WITHIN A FEW MINUTES, A LESS THAN A MILE TRAVELED, THE SAME FAILURE OCCURRED AND THE SAME MESSAGE WAS DISPLAYED WHILE IN A ROUND-ABOUT. I AGAIN PULLED MY CAR OVER AND SHUT IT OFF. IT AGAIN RESTARTED AND STEERED FINE AND I DROVE IMMEDIATELY TO MY DEALERSHIP. THE DEALERSHIP READ THE CODE, CLEARED IT AND INFORMED ME THAT THEY COULD NOT GET THE VEHICLE TO REPRODUCE THE PROBLEM. THIS IS A VERY SCARY ISSUE AND NO COMPONENTS WERE REPLACED. I AM A PRIOR OWNER OF A CHEVROLET COBALT AND I AM FAMILIAR WITH THEIR RECALL FOR THE ELECTRIC ASSIST. MY COBALT DID NOT FAIL, BUT THEY REPLACED THE ASSIST MOTOR UNDER RECALL. I DID NOT REALIZE THAT THE FORD FUSION NOW HAS ELECTRIC ASSIST. ARE OTHER FUSION OWNERS HAVING INTERMITTENT FAILURES WITH THEIR STEERING? *TR
Mileage: 3,500
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN APPLYING THE BRAKES FROM ANY SPEED, THE STEERING WHEEL WOULD SLIGHTLY TURN TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT STATED HE NOTICED THAT FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300. UPDATED 08/11/10. *LJ THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT OR RIGHT WHEN COMING TO A STOP. UPDATED 08/17/10*JB
Mileage: 1,300