2012 FORD FUSION Air Bags Problems

406 complaints about Air Bags

406
Complaints
36
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (406)

Oct 2, 2025

On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked up on me and didn't want to turn and it was just stiff. I turn off my car immediately and waited about ten minutes to turn on. The car started up and the steering wheel became un loosen but this situation is off and on and it's scary . It's the third time now it happened. Next im experience a airbag warning symbol on my dashboard today [XXX] and that's even scarier driving in the car with a toddler because it's not safety. I don't know how to remove it off my dashboard and don't know how to fix the problem either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 5, 2025

The contact owns a 2012 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 15V34000 (STEERING), 19V001000 (AIR BAGS), and 21V158000 (AIR BAGS); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact stated whiling parking the vehicle the steering wheel became extremely difficult to turn with the message "Service Power Steering" displayed. The cause of the failure was not determined, and the vehicle was not yet repaired. The failure mileage was 310,000. Parts distribution disconnect.

Mileage: 310,000

Jun 7, 2024

The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 19V001000 (Air Bags) 21V158000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Jun 6, 2024 Crash

Power steering went out and made me crash . Prior owner got it fixed but still didn’t fix issue

Mar 13, 2024 Crash

Driver side impact and passenger side curtain airbags deployed but not driver side that was hit.

Jan 31, 2024 Crash

Ive had multiple accidents trying to get this car repaired . There are recalls all the way up to 2010 yet 2011 are also having the same hydraulic issues and ABS issues .This is outrageous i have to spent over 3000 dollars and the issues still is resolved especially when im paying for manufacturers error.I am not hard on any of my cars but this one is HORRIBLE

Dec 26, 2023

I currently have the Airbag indicator light on my car lit up. I was recently recalled, and the work done in February of 2023. I do not have confidence in the dealership that completed the work initially due to circumstances that occured with my same car a few months later. The circumstances are that later in the year, my car was in the same shop for 48 days, and they could not diagnose, or fix the problem with the car. (not related to airbags, but my trust is broken) I then brought the car to a different dealership, and they were able to diagnose, and fix within 48 hours, not days. My concern is that the car was not properly put back together, and that I still have an Airbag issues, which is a safety concern for me, and potentially a passenger. My request is that, a recall is reissued on my car for Airbags, so that I do not need to go to the same dealership to complete the work, that should have been done correctly the first time.

Nov 28, 2023

Since I bought my car in 2000, the dash where the passenger airbag comes out is broken. I have to turn the airbag off if anyone sits there. I'm afraid it will pop out at any time

Sep 5, 2023

AIR BAG LIGHT RECALL

Jul 13, 2023

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Nov 24, 2022

The power steering assist randomly went out and caused me to almost crash into a wall when I was on the freeway taking the car home. The previous owner had gotten into an accident with the vehicle which had also resulted from the power steering randomly going out, and the power steering is now out completely on the vehicle and yet seems to come on randomly while having to manually steer the vehicle. I just got the vehicle and am the most recent owner, but since the vehicle has over 150,000 miles on it and it has been over 10 years, Ford and its dealerships are saying there’s nothing they can do to fix it. However, I know that these issues going on with the car (power steering assist and electronic throttle body issues) are related to the recall on the vehicle. There are apparently no active recalls on the vehicle, but I know that the previous owners may have taken the car in for problems related to the recall. However, I also know that the company is required to fix problems related to the recall no matter how many years the warranty is or how many miles the vehicle has on it, so I’m unsure why both Ford and its dealerships are saying there’s nothing they can do and that I’ll have to pay for a diagnostic fee and then the repair fees associated with the problem, and I just got the vehicle. I don’t feel that it’s fair that I pay for repair costs associated with a recall on several other Ford Fusion vehicles as well (2011-2012) when those recall related problems almost killed me, and upon researching it no other cars have power steering assist, electronic throttle body and airbag problems like the ford fusion.

Nov 17, 2022 Crash

The contact owns a 2012 Ford Fusion. The contact stated while his wife was driving 60 MPH, a deer jumped in front of the vehicle causing the contact to strike the deer and damage the front end of the vehicle. None of the air bags deploy. No one was injured. A police report was filed. The vehicle was towed. The manufacturer was not notified of the failure. The failure mileage 150,000.

Mileage: 150,000

Sep 20, 2022

The contact owns a 2012 Ford Fusion. The contact stated that the passenger’s side air bag warning light was illuminated. The contact then received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the recall was related to the driver’s side air bag and not the passenger’s side air bag. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

Mileage: 75,000

Aug 26, 2022

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. After performing a VIN check online, it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 19, 2022

The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 15V340000 (Steering), 21V158000 (Air Bags) and 19V001000 (Air Bags). The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The power steering assist and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering linkage and power steering module needed to be replaced. The dealer was made aware of the failure and scheduled an upcoming appointment to perform the recall repairs. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 191,353.

Mileage: 191,353

Aug 8, 2022

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 7, 2022

CAR HAS BEEN ON RECALL OVER A YEAR . WHEN WILL I BE ABLE TO HAVE IT FIXED?

Jul 19, 2022

It has been 16 months since I received initial communication about the recall for my driver's side air bag. I've received no other communication regarding this recall and the NHTSA website shows that a remedy is still not available. 16 months is not a timely manner to repair an issue that in the event of airbag deployment can cause serious injury or death. Being 16 months into this process with no remedy, no communication, and no repair in sight, I want to know when Ford is going to give up and give me a new car.

Jun 30, 2022

I called Ford at Sam Galloway in Fort Myers and I told them that I have at least 5 recalls but only one is important which is the passenger air bag. I was told that they have availability for September. I asked them, why wasn’t I informed of the recall? They couldn’t answer. I need to know where should I take my car. Thank you

May 31, 2022

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 27, 2022

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle jerked and was slow to accelerate. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 175,000.

Mileage: 175,000

Apr 9, 2022

Air Bag Recall has been unfixed since car was made in 2012. The recall was First started on March of 2021. I need to know my rights if the remedy is never made. The 1st issue is I don't feel safe driving vehicle and I can't get out into another vehicle which I understand is my issue but if Ford doesn't care about my safety why should I care what is technically owed to me. I didn't make a vehicle that could kill someone because of sup standard parts. 2 issue is I don't to get into an accident but if I do and survive my car Insurance would total set car because they can't as a company put a part on to a vehicle knowing that the Air Bag is still faulty. I do have gap if it came down to it but what if I didn't have that now Im Financially responsible for things I didn't cause or allow to Happen. All I'm asking is what are may rights. Does Ford as a Company have to help me if so how? Rental Car or Help try get me into another vehicle regardless of my Financial Situation.

Jan 21, 2022

Please disregard NHTSA ID: 11448156. Contacted Ford and parts were ordered to repair.

Jan 20, 2022

Safety Recall Notice 21S12/NHTSA Recall 21V-158 ( Driver airbag recall) I received a letter from Ford, April 2021 about my car driver airbag needs to be repaired. RISK: Airbag inflator explodes, sharp metal fragments could strike the driver causing serious injury or death. I will be killed by the airbag, not the wreck. The passenger airbag inflator was repaired after I was told to park car and I was given a rental for 3 months paid by Ford. When they started having to pay money, issue became VERY important. The letter states that when parts are available in sufficient quantities, I will be notified by Ford for repair. The car is 10 years old and FORD has had sufficient time to complete repairs. I am afraid to drive car and my stress level has increased. Ford is affecting my life and my resale valve. Please help in this matter. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Dec 13, 2021

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 16, 2021

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts are not available.

Jul 26, 2021

I received a Recall Notice 21S12/NHTSA 21V-158 in April 2021 and to date July 26, 2021, the problem still has not been corrected. I feel my life is in danger every time I drive my vehicle. I am requesting that this dangerous vehicle impairment be handled as an emergency and greater effort be made to locate the needed parts. Thank You, Regina F. Smith, owner

Jul 12, 2021

I received a notice from you regarding a recall for the airbag in our car on 2/23/21. To date I have not been able to get the airbag replaced and it is now 7/12/21. It doesn't seem right that we have been driving a car that has unsafe airbags for the past 5 months. Is there anything you can do to get this situation resolved? Thank you for your attention to this dangerous situation.

May 19, 2021

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was previously included in a recall regarding the air bags. The contact took the vehicle to the dealer for the recall repair and while the recall repair was being performed, the contact was told by the dealer that the air bags failed and needed to be replaced however, the recall repair did not include replacing the air bags. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

Mileage: 78,000

Apr 30, 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505, (424) 253-4976) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 27, 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. HOMER SKELTON FORD (6950 HANNA COVE, OLIVE BRANCH, MS 38654) AND LANDERS FORD SOUTH (95 GOODMAN RD E, SOUTHAVEN, MS 38671) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 27, 2021

TL*TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CAPITAL FORD (3660 S CARSON ST, CARSON CITY, NV 89701, (775) 882-5353) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 26, 2021

THIS IS THE SECOND AIRBAG RECALL FOR MY FORD FUSION. PREVIOUSLY, THE PASSENGER AIR BAG HAD TO BE REPLACED AND FORD PROVIDED ME WITH A RENTAL CAR DURING THAT PERIOD. NOW, IT'S THE DRIVERS SIDE. THE FORM FORD SENT ME SAID THAT IT WOULD POSSIBLY EXPLODE IF I WAS IN A WRECK BUT THAT I SHOULD CONTINUE DRIVING IT. I JUST WENT TO A FORD DEALERSHIP TO ASK IF THEY COULD FIX OR PROVIDE A RENTAL UNTIL IT CAN BE FIXED. SINCE BASICALLY THEY TOLD ME IN THE LETTER THAT I COULD DIE IF THIS THING EXPLODES, BUT THEY BASICALLY SAID THAT IT'S ON ME AND THEY CAN'T DO ANYTHING. PRETTY RIDICULOUS THAT THEY HAVE OFFERED HELP IN THE PAST BUT NOW ARE JUST DOING ABSOLUTELY NOTHING.

Apr 22, 2021

WE AHVE A OPEN RECALL ( # 21V158 ) AN FORD WILL NOT HONOR THE OPEN RECALL THE AUTHORIZED FORD DEALERSHIP THAT HAS TRIED TO ORDER THE PART WAS TOLD NO THEY WILL NOT SEND THEM THE PARTS AS OF 04/15/2021

Mileage: 73,455

Apr 10, 2021

FORD HAS KNOW OF THIS AIRBAG PROBLEM FOR MANY YEARS WITH NUMEROUS VEHICLES THEY HAVE SOLD. WE DILIGENTLY CHECKED AND FORD OR NHTSA HAS ENSURED US THAT OUR VEHICLE WAS NOT ONE THAT IS INVOLVED IN THIS RECALL. AS 03/25/2021 FORD INFORMS US THAT WE NOW HAVE BEEN DRIVING AN UNSAFE VEHICLE SINCE 2012 AND CAN NOT FIX THIS PROBLEM?! THE VEHICLE HAS ALREADY HAD THE PASSENGER AIRBAGS REPLACED DUE TO THE SAME ISSUE! THIS TOOK OVER THREE TIMES TO REMEDY THIS PROBLEM! THIS IS UNACCEPTABLE AND WE SHOULD HAVE BEEN NOTIFIED EARLIER! THIS IS ONE OF OUR MAIN TRANSPORTATION THAT WE NOW WONDER IF IT WILL KILL OR MAIM US!

Mileage: 73,000

Apr 8, 2021

THE DRIVERS SIDE AIR BAG INFLATER NEEDS TO BE REPLACED DUE TO A RECALL.

Mar 28, 2021

STEERING FEELS LIKE IT'S REALLY LOSE AND GOES ALL OVER THE ROAD TIRES ARE BOUNCY WHILE DRIVING IT POPS BACK ALSO WHILE CHANGING GEARS

Mileage: 137,577

Mar 5, 2021

AIR BAG LIGHT IS ON FOR PASSENGER SEAT

Jan 29, 2021

2012 FORD FUSION PROBLEM WITH POWER STEERING. SUDDENLY IT GETS TOUGH IT DOESN'T WORK.

Oct 9, 2020 Crash

I WAS INVOLVED IN A SIDE COLLISION BUT MY AIRBAGS DID NOT DEPLOY.

Mileage: 133,516

Sep 21, 2020 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH WHEN ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SUDDENLY FAILED. THE CONTACT CRASHED INTO A POLE ON A CORNER NEARBY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE CONTACT CONTACTED THE DEALER (MTN. VIEW FORD 301 E 20TH ST, CHATTANOOGA, TN 37408; (423) 756-1331) WHO INFORMED THAT THERE WAS NO RECALL OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

Sep 21, 2020

TOOK THE CAR IN FOR AIRBAG RECALL. NOW AIRBAG LIGHT IS ON ALL THE TIME, THIS WAS NOT ON WHEN RECALL REPAIR WAS DONE. NOW DEALERSHIP WANTS TO PERFORM A DIAGNSTIC ON CAR AT MY COST.

Mileage: 49,261

Aug 5, 2020

AIRBAG LIGHT CAME ON AFTER COMPLYING WITH THE FORD AIRBAG RECALL. TOOK TO THE DEALER AND WAS NOTIFIED THAT THE PASSENGER IN-SEAT AIRBAG SENSOR WAS INTERMITTENT AND WAS NOT INCLUDED IN RECALL. PRICE TO FIX IS $900.

Mileage: 8,400

Jan 17, 2020

THIS CAR WAS LEASED FROM FORD IN 2012. IT WAS RETURNED TO FORD IN 2015 WHEN ANOTHER VEHICLE WAS LEASED. FORD CONTINUES TO SEND US AIRBAG RECALL NOTICES ON A CAR WE LEASED AND RETURNED 4 OR 5 YEARS AGO. FORD HAS BEEN ADVISED THEY SHOULD HAVE THE RECORDS FOR THE CAR SINCE IT WAS RETURNED TO TOM HOLZER FORD AT THE END OF THE LEASE. AT THIS POINT THEY DECLINE TO MAKE ANY EFFORT TO LOCATE THE CAR AND CORRECT THIS FIASCO. SOMEONE MAY BE AT RISK BECAUSE OF THIS REFUSAL.

Jan 15, 2020

I TOOK MY VEHICLE TO THE DEALER TO GET THE AIR BAG RECALL COMPLETED. THE DEALER CALLED AND SAID THAT MY AIRBAG LIGHT IS ON AND WOULD NEED TO BE DIAGNOSED TO MAKE MY AIRBAGS WORK AND THAT I WOULD NEED TO PAY TO HAVE THE SYSTEM DIAGNOSED. I DECLINED BECAUSE MY CAR IS THERE FOR A RECALL. THE DEALER TOLD ME THAT IF THE LIGHT IS ON THE AIRBAGS WILL NOT WORK. IF TRUE WHY ARE THEY WASTING PEOPLES TIME WITH THIS RECALL? I THINK THIS A DEFINITE SAFETY ISSUE.

Jan 9, 2020

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE HER DAUGHTER WAS PARKING THE VEHICLE, SHE NOTICED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. SHEEHY FORD LINCOLN OF RICHMOND LOCATED AT 10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804)293-2212 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE AIR BAG WAS SERVICED IN MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE FAILURE MILEAGE WAS 26,000. *TR

Mileage: 26,000

Oct 23, 2019 Crash

THIS VEHICLE WAS TOTALED IN APRIL 2015 IN VIRGINIA AND IS NO LONGER IN MINE. I HAVE REACHED OUT TO FORD MOTORS WITH THIS INFORMATION AND THEY SAY I'M THE REGISTERED OWNER. THERE IS NOTHING THEY CAN DO. NOW THE FLORIDA HIGHWAY SAFETY & MOTOR VEHICLES IS CONTACTING ME ABOUT NOT COMPLETING THE RECALL. THERE IS NO WAY THAT CAN BE DONE FOR A VEHICLE THAT DOESN'T EXIST.

Sep 25, 2019

2012 FORD FUSION VIN [XXX] (THE VEHICLE VIN SECTION OF THIS COMPLAINT WOULD NOT ALLOW ANY ENTRY SO I HAVE ENTERED IT HERE). THIS VEHICLE'S VIN IS ON NHTSA AND FORD RECALL LISTS FOR DEFECTIVE PASSENGER FRONTAL AIRBAG: FORD RECALL NUMBER 9S01, NHTSA RECALL NUMBER 19V001. I HAVE ASKED MY FORD DEALER TO REPLACE THIS DEFECTIVE AIRBAG SEVERAL TIMES BUT THEY KEEP TELLING ME THEY DO NOT FIND IT ON THEIR RECALL LIST. I AM WORRIED ABUT MY SAFETY AND THE SAFETY OF MY PASSENGERS IF THIS DEFECTIVE AIRBAG IS NOT REPLACED. MY FORD DEALER IS NOT HELPING. WHAT CAN I DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 25, 2019

2012 FORD FUSION VIN [XXX] (THE VEHICLE VIN SECTION OF THIS COMPLAINT WOULD NOT ALLOW ANY ENTRY SO I HAVE ENTERED IT HERE). THIS VEHICLE'S VIN IS ON NHTSA AND FORD RECALL LISTS FOR DEFECTIVE PASSENGER FRONTAL AIRBAG: FORD RECALL NUMBER 9S01, NHTSA RECALL NUMBER 19V001. I HAVE ASKED MY FORD DEALER TO REPLACE THIS DEFECTIVE AIRBAG SEVERAL TIMES BUT THEY KEEP TELLING ME THEY DO NOT FIND IT ON THEIR RECALL LIST. I AM WORRIED ABUT MY SAFETY AND THE SAFETY OF MY PASSENGERS IF THIS DEFECTIVE AIRBAG IS NOT REPLACED. MY FORD DEALER IS NOT HELPING. WHAT CAN I DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 25, 2019

2012 FORD FUSION VIN [XXX] (THE VEHICLE VIN SECTION OF THIS COMPLAINT WOULD NOT ALLOW ANY ENTRY SO I HAVE ENTERED IT HERE). THIS VEHICLE'S VIN IS ON NHTSA AND FORD RECALL LISTS FOR DEFECTIVE PASSENGER FRONTAL AIRBAG: FORD RECALL NUMBER 9S01, NHTSA RECALL NUMBER 19V001. I HAVE ASKED MY FORD DEALER TO REPLACE THIS DEFECTIVE AIRBAG SEVERAL TIMES BUT THEY KEEP TELLING ME THEY DO NOT FIND IT ON THEIR RECALL LIST. I AM WORRIED ABUT MY SAFETY AND THE SAFETY OF MY PASSENGERS IF THIS DEFECTIVE AIRBAG IS NOT REPLACED. MY FORD DEALER IS NOT HELPING. WHAT CAN I DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 13, 2019

TAKATA INFLATORS HAVE 2012 FORD FUISN BOT AT HANSEL FORD SANTAROSA CA. POWER STEARING WENT OUT AND THEY CHARGED ME 800 DOLLARS TO FIX .THEN FOUND OUT IT WAS A RECALL IS THAT LEGAL ? NOW WE HAVE THE AIR BAG RECALL THEY KEEP BEATING AROUND THE BUSH SAYING DON'T HAVE PART TO FIX .DO I HAVE TO PAY FOR THIS RECALL TO HAVE OWNED FIVE FORD'S IN THE PAST WAS A GOOD CUSTOMER REALLY FEEL SCREWED BY FORD ALWAYS OWNED DOMESTIC CARS THINK I'LL GO TOYOTA NOT A HAPPY CUSTOMER.

Mileage: 50,000

Aug 19, 2019 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT 30 MPH AND THE CONTACT WAS ABOUT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT KNOW IF THE THE OTHER TWO OCCUPANTS OF THE OTHER VEHICLES WERE INJURED. THE CONTACT MENTIONED BEING SLIGHTLY BLACKED OUT AFTER THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT'S SON IN LAW DROVE THE VEHICLE BACK TO THE CONTACT'S RESIDENCE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,061.

Mileage: 116,061

Aug 18, 2019

TAKATA RECALL: JUST PURCHASED 2 MONTHS AGO A 2012 FORD FUSION. I RECEIVED A RECALL NOTICE IN THE MAIL FOR THE AIRBAGS BEING RECALLED. NO PROBLEMS LEADING UP TO MY AIRBAG LIGHT GOING ON AND STAYING ON UNTIL THE DAY DRIVING IT CAME ON AND WONT GO OFF, EVEN AFTER FORD PUT THE NEW AIRBAG IN. I WOULD LIKE THIS FIXED.

Mileage: 98,000

Jun 24, 2019

I HAVE A RECALL ON MY AIRBAG

Jun 20, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). EMPIRE FORD OF NEW BEDFORD (395 MT PLEASANT ST, NEW BEDFORD, MA 02746, (508) 996-5611) INDICATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST FOR THE PART FOR MONTHS. THE DEALER WAS CONTACTED FOR SEVERAL MONTHS AND PROVIDED THE PART FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 20, 2019

THE AIRBAG SYSTEM WAS RECALLED BUT THE AIRBAG LIGHT REMAINED ON.

Mileage: 69,000

Jun 13, 2019

TAKATA RECALL. WHEN FIXING THE AIRBAG PROBLEM THEY RETURN MY CAR WITH EVERYTHING BROKEN THAT THEY TOUCHED PARTS WERE BROKEN AND DAMAGED . FORD ATTEMPTED TO FIX SOME OF THE ITEMS BUT ALSO MADE THEM WORSE WHEN THEY REPAIRED MY DASHBOARD BUT THEY WILL NOT FIX THE REMAINING ITEMS $6000 APPROXIMATELY IN PARTS ALONE .

Jun 12, 2019

TAKATA RECALL - IN FEB 2019, FORD HEADQUARTERS SENT ME A LETTER TELLING ME TO SCHEDULE MY RECALL REPAIR. ON MAR. 11 I TRIED TO DO SO AND WAS PUT ON A "WAITING LIST" FOR PARTS. THIS WEEK I RECEIVED ANOTHER LETTER FROM FORD. IT SAID, "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE." BUT THE DEALER SAYS IT DOESN'T HAVE ANY, THAT THERE ARE 125 PEOPLE AHEAD OF ME ON THE LIST AND THAT "FIRST AVAILABLE" IS THE END OF AUGUST. AT THAT RATE I DOUBT THEY'LL HAVE PARTS FOR ME THIS YEAR. FORD IS GIVING OUT FALSE INFO IN SAYING"PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE." ARE THEY GIVING YOUR AGENCY ACCURATE INFO?

Mileage: 55,000

Jun 10, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED INSKEEP FORD AT 317-462-147 (LOCATED AT 2651 W MAIN ST, GREENFIELD, IN 46140) AND WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 31, 2019

TAKATA RECALL - FORD DEALERSHIP HAS FAILED TO FIX THIS CARS AIRBAG. I'VE MADE NUMEROUS APPTS THAT HAVE EITHER BEEN CANCELLED OR FORGOTTEN BY THE DEALERSHIP DUE TO UNAVAILABLE PARTS, OR HUMAN ERROR. IVE BEEN TOLD THE PARTS WERE ON ORDER, THE PARTS WERE UNAVAILABLE, THERE WERE FAR TOO MANY RECALLS AND THE DEALERSHIP COULDNT MERT THE DEMAND, AND ALSO COMPLETELY FORGOTTEN ALTOGETHER! DEALERSHIP WAS SUPPOSED TO CALL US TO FIX THIS AFTER FAILED APPOINTMENTS AND NEVER FOLLOWED THROUGH. MY CAR WAS JUST UPDATED WITH A $300 VALUE LOSS BECAUSE OF IT. THIS CAR IS COMPLETELY PAID OFF.

May 29, 2019

NO

Mileage: 73

May 29, 2019 Crash

HIT A DEER AND THE AIR BAG DID NOT DEPLOY. MOVING AT 45 MPH SOMETIMES ON START UP STEERING ASSIST DOESN'T COME ON - PARKED TODAY (05.29.19) ADVANCETRAC LIGHT CAME ON AND THE CAR IS MAKING GROWLING TYPE NOISES.- DRIVING PARKING LOTS AND STREETS

Mileage: 60,000

May 16, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 10, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED THE FREEHOLH FORD DEALER (732-462-3131, 8570, 3572 U.S. 9, FREEHOLD, NJ 07728) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 8, 2019

STEERING WHEEL HAS BEEN RIGHT FOR A LITTLE MORE THAN A MONTH. DEALERSHIP IS UNABLE TO HELP ME AND I AM STILL MAKING PAYMENTS ON A VEHICLE THAT HAD A RECALL. 'TAKATA INFLATOR' I HAVE AN OPEN RECALL FOR MY AIRBAGS. I NEED ANSWERS ON WHAT TO DO NEXT, SELLING A CAR WITH AN OPEN RECALL SHOULD BE ILLEGAL.. I TAKE MY KIDS TO SCHOOL EVERY MORNING. PLEASE HELP!!!

May 3, 2019

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Apr 30, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO PARK HAWAII (828 FORT STREET MALL #310, HONOLULU, HI 96813, (808) 536-6112) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

Apr 29, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENNY ROTH FORD (3200 LIBRARY ROAD, CASTLE SHANNON, PA 15234, (412) 881-0001) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 22, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DOVI MOTORS INC. (263 TOMPKINS ST, CORTLAND, NY 13045, (607) 756-2801) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 16, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL MARINE FORD (1182 W MAIN ST, WILMINGTON, OH 45177, (937) 382-3858) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 15, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARK THOMAS FORD (3098 STATE RTE 5, CORTLAND, OH 44410, (330) 638-1010) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN FORD DEALER IN CANBY, OREGON AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 10, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KELLY FORD (LOCATED AT 420 CABOT ST, BEVERLY, MA 01915, (888) 865-9541) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 8, 2019

TAKATA RECALL MY CAR WAS RECALLED BUT MY DEALER "KEN WILSON FORD" IN CANTON NORTH CAROLINA DOES NOT HAVE THE PART. AFTER ATTEMPTING TO HAVE THE REPAIR COMPLETED THE SERVICE MANAGER JAY TOLD ME TO CONTINUE USING THE VEHICLE AND I WOULD BE CONTACTED IN THE FUTURE IF A PART BECAME AVAILABLE. MY CONCERN IS SINCE THERE WAS NO MENTION OF A SAFETY ISSUE BY THE SERVICE MANAGER THAT THE REPAIR WILL NOT BE PROPERLY DONE ONCE THEY DO HAVE THE PARTS. CAN YOU HELP ME FIND SOMEONE WE CAN TRUST TO MAKE THE REPAIR PROPERLY ONCE PARTS ARE AVAILABLE?

Apr 8, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSSROADS FORD (2351 RTE 9W, RAVENA, NY 12143, (518) 756-4000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 7, 2019

TAKATA RECALL. FORD HAS NOT GOT THE PARTS NECESSARY TO MAKE THE REPAIR. I SCHEDULED TO HAVE THIS DONE 6 WEEKS AGO. NOW THEY SAY IT WILL BE JUNE BEFORE THEY GET TO IT SINCE THEY DON'T HAVE THE PARTS. IS THERE A TIME LIMIT AS TO WHEN THEY ARE SUPPOSED TO HAVE THE REPAIRS MADE ?

Apr 6, 2019

TAKATA RECALL, WE HAVE YET TO HAVE OUR AIRBAGS FIXED AND I THINK IT HAS BEEN OVER 2 YEARS.

Apr 4, 2019 Crash

I HAD AN ACCIDENT WITH MY CAR.IT WAS BASICALLY A T BONE ACCIDENT TO A LARGE SUV . IT WAS A REALLY BAD ACCIDENT BUT SURPRISED THAT THE AIR BAGS DIDN'T DEPLOY. I ENDED UP GOING TO THE EMERGENCY AND WAS TOLD THAT I HAVE MUSCLE INFLAMMATION . I ALSO HIT THE BOTTOM OF MY RIGHT LEG AND HAVE MULTIPLE BRUISES. I WAS WEARING SEATBELT THAT HELPED ME BUT NO AIRBAG WAS ACTIVATED.

Mileage: 135,000

Apr 2, 2019

WHILE DRIVING DOWN THE HIGHWAY LAST NIGHT AN ALARM WENT OFF ON MY DASH READING: "SERVICE POWER STEERING NOW" SECONDS LATER A SECOND WARNING DINGED EXPLAINING TO "SERVICE ADVANCE TRAC". AS WELL A PICTURE LIT UP ON THE DASH REPRESENTING "ADVANCETRAC" SERVICE. MY CAR STARTED TO VEER RIGHT WHILE I WAS HOLDING THE STEERING WHEEL. I TRIED STRAIGHTENING BACK TO AVOID HITTING THE CARS NEXT TO ME BUT THE STEERING WHEEL WAS WAY OFF TRACK, NOT ALIGNED WITH MY TIRES. THIS HAS NEVER HAPPENED BEFORE SO I AM VERY CONCERNED. ONCE I WAS ABLE TO GET HOME SAFELY I LOOKED UP THE ISSUE & THERES A RECALL FOR SOME OF MY EXACT CAR MODELS. I CHECKED MY TIRES, RESET MY BATTERY TURNED THE WHEEL BUT NO CHANGE AND MY CAR IS STILL IN GOOD CONDITION. THE AIR BAG SIGN IS ON NOW & HAS NOT WENT OFF. I HAVE HAD ANOTHER RECALL FAILURE IN THE PAST THAT STARTED WHILE DRIVING IN THE MIDDLE OF TRAFFIC. I JUST HOPE I DONT DIE DURING THE NEXT SYSTEM FAILURE.

Mileage: 89,000

Mar 29, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JERRY'S LEESBURG FORD (LOCATED AT 847 E MARKET ST, LEESBURG, VA 20176, (703) 777-0000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

Mar 23, 2019

TAKATA RECALL: RECEIVED NOTICE FOR MY VEHICLE, CONTACTED SERVICE DEPARTMENT AT OLATHE FORD (KANSAS). WAS INFORMED THAT PARTS WERE UNAVAILABLE AND THAT THEY WOULD BE UNABLE TO ORDER THEM FOR 'MONTHS'.

Mileage: 37,000

Mar 21, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERALD FORD (208 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 401-8097) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 19, 2019

TAKATA RECALL - FORD IS LIMITING THE NUMBER OF AIRBAGS BEING SENT TO THE DEALERSHIP HERE IN ROANOKE VA TO 6 PER WEEK. THIS WILL MAKE IT SOME 10 TO 12 WEEKS BEFORE MY CAR IS REPAIRED. ADDITIONALLY, I HAVE ASKED A NUMBER OF TIMES HERE AND AT THE FORD DEALERSHIP IN MANASSAS VA IF MY VEHICLE WAS INVOLVED IN THIS PROBLEM, AND WAS ALWAYS TOLD NO. WHY WAS FORD ALLOWED TO HOLD BACK ON THIS PROBLEM FOR SO LONG? WAS THERE A COVERUP BY FORD OF THE PROBLEM?

Mar 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BILL MARSH FORD GAYLORD (1928 S OTSEGO AVE, GAYLORD, MI 49735) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 15, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434) WHO STATED THAT FORD HAD NOT PROVIDED PARTS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 15, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330)-533-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 13, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE STEERING WHEEL SEIZED AND WOULD NOT MOVE. WHEN THE CONTACT'S SON BROUGHT THE VEHICLE HOME FROM COLLEGE, THE STEERING WHEEL WAS FINE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED AGAIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). ALSO, THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GILLIE HYDE FORD (610 HAPPY VALLEY RD, GLASGOW, KY 42141) WHERE THE MECHANICS ONLY REPAIRED THE AIR BAG AND WERE WAITING FOR THE CONTACT TO GIVE PERMISSION TO SERVICE THE STEERING WHEEL. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY STEERING RECALLS. THE CONTACT WAS HOLDING OFF ON THE STEERING REPAIR UNTIL A RECALL WAS ISSUED; HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE POWER STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE/PROBLEM ON MONDAY, 4/1/19. THEY SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. THEY REFUSED TO PROVIDE ANY ASSISTANCE WITH CHECKING THE VEHICLE OR MAKING REPAIRS. THE FAILURE MILEAGE WAS 87,000. *TT*JB

Mileage: 68,000

Mar 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) INDICATED THAT THE PART MAY BECOME AVAILABLE WITHIN WEEKS OR MONTHS. THE DEALER MADE NO MENTION OF A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 22, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARIS FORD (2020 NE LOOP 286, PARIS, TX 75460, (903) 784-2566) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 15, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAM GALLOWAY FORD LINCOLN (1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 807-0288) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 12, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM TIDWELL FORD (2205 BARRETT LAKES BOULEVARD, KENNESAW, GA 30144, (770) 427-5531) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 8, 2019

TAKATA RECALL

Feb 7, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING LOST POWER WITHOUT WARNING AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE CONTACT WAS INFORMED TO CALL THE DEALER AND THAT BOTH THE STEERING AND AIR BAG WOULD BE REPAIRED FOR FREE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD STONE MOUNTAIN (678-384-4242, LOCATED AT 3800 US-78, SNELLVILLE, GA 30039) WHERE THE CONTACT WAS INFORMED THAT THE STEERING WOULD NOT BE COVERED. THE CONTACT CALLED THE MANUFACTURER BACK AND WAS INFORMED THAT THE REPRESENTATIVE WHO STATED THAT BOTH PARTS WOULD BE COVERED MADE A MISTAKE; THEREFORE, THE STEERING WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Feb 7, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. CUTTER FORD (98-015 KAMEHAMEHA HWY, AILEA, HI 96701) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 6, 2019

TAKATA RECALL. SO FAR MY FORD DEALERSHIP NOR FORD MOTOR CO. HAS NOT CONTACTED ME ABOUT THE RECALL OF MY AIRBAG'S. IS THERE IN FACT A RECALL OF MY VEHICLE OR NOT?

Jan 18, 2019

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). RIVERSIDE FORD LINCOLN (2089 RIVERSIDE DR, MACON, GA 31204, 478-464-2900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALNUT CREEK FORD (1800 N MAIN ST, WALNUT CREEK, CA 94596, (925) 932-2900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 10, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PENSKE FORD (8970 LA MESA BLVD, LA MESA, CA 91942, 877 724-7042) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 3, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE RECALL WAS ISSUED ON JANUARY 10, 2017. THE CONTACT WAS UNCERTAIN WHEN TO CONTACT THE DEALER AND RECEIVED MORE THAN TWO RECALL NOTICES FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED REGARDING PART DISTRIBUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 3, 2019

TAKATA RECALL. RECEIVED A LETTER DATED MAY 1028 THAT THERE WAS A RECALL ON THE AIR BAG INFLATOR AND THAT PARTS WOULD BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. IT IS NOW JANUARY 2019 AND STILL NOT NOTIFICATION THAT PARTS ARE AVAILABLE. WE ARE DRIVING THIS VEHICLE AND HAVEN'T ASKED FOR A RENTAL, BUT IT IS REALLY SAFE FOR THE PASSENGER AIR BAG. THIS HAS GONE ON TOO LONG.

Mileage: 90,000

Dec 27, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (PHIL LONG FORD OF MOTOR CITY, 1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, 719-694-3487) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 21, 2018

AT 2:00AM 12/19/2018 I WAS PARKING IN FRONT OF A RESTURAUNT TO ORDER FOOD MY STEERING WHEEL WAS WORKING JUST FINE. AFTER COMING BACK OUTSIDE TO LEAVE TO GO HOME THE STEERING WAS VERY DIFFICULT TO MOVE. I COULDN'T TURN LEFT OR RIGHT.

Mileage: 91,000

Dec 18, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED WHILE ATTEMPTING TO PARK. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE STEERING WHEEL WAS LOCKED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT CALLED CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V042000 (AIR BAGS). THE FAILURE MILEAGE WAS 162,000.

Mileage: 162,000

Dec 16, 2018

TAKATA RECALL I RECEIVED NOTICE IN AUGUST 2018 ABOUT A RECALL ON MY VEHICLE, AND HAVE SINCE CONTACTED FORD DEALERSHIPS SEVERAL TIMES TO HAVE MY AIRBAG REPLACED, TO ENSURE THE SAFETY OF MYSELF AND MY PASSENGERS. I HAVE BEEN INFORMED THAT THERE IS TOO HIGH OF A DEMAND FOR THESE AIRBAGS, AND THAT FORD DOES NOT HAVE ANY REPLACEMENTS (ACCORDING TO THE DEALERSHIP IN BAYSHORE, NY). THEY HAVE SINCE IGNORED MY RECURRENT CALLS AND REQUESTS FOR UPDATES, AND SIMPLY ATTEMPT TO "PASS THE BATON" AND RELAY RESPONSIBILITIES TO OTHER DEPARTMENTS. I SENT A LETTER TO FORD CORPORATE IN MICHIGAN ON NOVEMBER 25TH (PLEASE SEE ATTACHMENT) AND HAVE STILL NOT HEARD BACK. I DO NOT FEEL SAFE DRIVING IN A VEHICLE THAT MAY EXPLODE WITH SHRAPNEL IN THE EVENT OF AN ACCIDENT, AND I DO NOT APPRECIATE BEING IGNORED AND LACK OF DILIGENCE BEING SHOWN. IT IS FORD'S RESPONSIBILITY TO ASSURE MY SAFETY AND ISSUE A REPLACEMENT VEHICLE UNTIL THEY ARE ABLE TO SUPPLY CUSTOMERS WITH THE REPLACEMENT NEEDED. I HOPE THAT ACTION WILL BE TAKEN TO RECTIFY THIS SITUATION SOONER THAN LATER.

Mileage: 107,000

Dec 13, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION FORD SOUTH FORT WORTH, 5300 CAMPUS DR, FORT WORTH, TX 76119, (817) 522-3225) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT..*BF *TR

Dec 11, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 878-4855) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WADE FORD (3860 S COBB DR SE, SMYRNA, GA 30082, (770) 436-1200) WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 27, 2018 Crash

TAKATA AIRBAGS DID NOT DEFLATE IN CAR ACCIDENT FOR SAFETY PURPOSE.

Mileage: 60,000

Nov 21, 2018

TAKATA RECALL I BOUGHT MY CAR IN OCT.2016 FROM A DEALERSHIP .I ASKED THEM IF IT HAD ANY RECALLES THEY SAID NO.I DROVE MY CAR FOR 2 YEARS WHEN I FOUND OUT THAT IT DID. I WAS TOLD ABOUT IT IN APRIL 2018 FORD PUT ME IN A RENTIAL WHEN I ASKED FORD MOTOR CO. AFTER BEING IN THE CAR FOR 5 MONTHS. THEY SAID THEY DONT HAVE A FIX FOR IT YET. WHEN I ASKED FOR A DEADLINE THEY SAID THAT IT WOULD NOT BE TILL THE END OF 20018 OR MID 2019. I TRYED TO TRADE IT IN OR SALE IT AND NO ONE WOULD BUY IT BC OF RECALL SO I HAD TO TURN IT IN . TO US AUTO CREDIT AND FIND A NEW CAR .I HADE TO PUT DOWN $2000.00 . THIS HAS PUT MY FAMILEY IN A BAD PLACE IT HAS MESSED UP MY CREDIT. WE WERE GOING TO BUY A HOUSE AND BC OF THIS IT HAS MESSED UP MY CHANCE TO DO SO.

Mileage: 137,000

Nov 21, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE VIN LOOK UP INDICATED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT HAD NOT RECEIVED A FOLLOW-UP LETTER FROM THE MANUFACTURER. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 21, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAM PACK'S FIVE STAR FORD OF PLANO (LOCATED AT 4400 W PLANO PKWY, PLANO, TX 75093, (972) 985-3600) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 19, 2018

TAKATA RECALL. I RECEIVED MAIL STATING THERE WAS A RECALL INVOLVING DEFECTIVE AIRBAGS THAT COULD CAUSE POTENTIAL HARM OR DEATH UPON IMPACT. I MADE AN APPOINTMENT WITH THE FORD DEALERSHIP CLOSEST TO ME TO MAKE AN APPOINTMENT FOR A REPLACEMENT. TEN DAYS WENT BY AND I CALLED TO CHECK THE PROGRESS AND I WAS TOLD THE ITEMS WERE UNAVAILABLE UNTIL THE END OF DECEMBER. CURRENTLY I FEEL LIKE I AM UNABLE TO DRIVE MY VEHICLE BECAUSE OF THE DANGER IT POSES TO ME AND ANY OF MY PASSENGERS. AND IT LOOKS LIKE I WONT'T BE ABLE TO DRIVE AGAIN FOR SEVERAL WEEKS.

Mileage: 115,000

Nov 19, 2018

TAKATA RECALL. DEALER HAS NOT YET HAD REPLACEMENT AIRBAGS.

Nov 16, 2018

TAKATA RECALL. I RECEIVED A FORM REGARDING THE AIRBAG SETTLEMENT. MY CONCERN IS THAT I AM DRIVING A CAR AROUND WITH A POTENTIALLY DEFECTIVE OR DANGEROUS AIRBAG AND FORD HAS NOT RECALLED MY VEHICLE YET. I WOULD LIKE SOMEONE TO ASSURE ME THAT MY AUTO SAFETY SYSTEM IS NOT GOING TO ENDANGER ME.

Nov 16, 2018

"TAKATA RECALL" IT'S BEEN ALMOST TWO YEARS SINCE THE RECALL AND I'VE MADE TWO APPOINTMENTS WITH FORD TO FIX IT. THEY CLAIM TO NOT HAVE THE PARTS.

Nov 15, 2018

TAKATA RECALL - STILL HAVE NOT RECEIVED REPLACEMENT AIRBAG.

Nov 14, 2018

2012 FORD FUSION HYBRID WAS RECALLED FOR AIRBAG. PARTS ARE STILL NOT AVAILABLE FOR MY VEHICLE AND SPECIFIC MODEL AND AN THERE IS NO AVAILABLE PARTS ETA. THE AMOUNT OF TIME MY CAR HAS BEEN UNDER RECALL WITH NO FIX AND IS NOT DRIVABLE PER THE RECALL IS EXCESSIVE AND HAS CAUSED MY FAMILY UNDUE HARDSHIP AND IS OVERLY BURDENSOME.

Nov 13, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HELLMAN FORD (750 CO-92, DELTA, COLORADO 81416, (970) 874-4444) AND WHITE'S CANYON FORD (2751 EAST COLORADO BLVD, SPEARFISH, SOUTH DAKOTA 57783, (605) 642-4400) WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB

Nov 9, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE FORD (2100 SISK RD, MODESTO, CALIFORNIA 95350, (209) 529-5110) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

Nov 8, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AT ALL TIMES WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GRAND PRAIRIE FORD AT (972) 975-9621 (LOCATED AT 701 E PALACE PKWY, GRAND PRAIRIE, TX 75050) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD SOUTH FORT WORTH (LOCATED AT 5300 CAMPUS DR, FORT WORTH, TX 76119, (817) 522-3225), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 67,000

Nov 8, 2018

OWNER RECEIVED NOTIFICATION OF AN AIRBAG RECALL ON THIS VEHICLE DATED MARCH, 2017. AGO.SINCE THEN NO PARTS HAVE BEEN AVAILABLE FOR THE REPAIR. THE LATEST NOTICE IS DATED OCTOBER 2018 THAT STATE IN BOLD LETTERS "PARTS AR NOW AVAILABLE TO REPAIR YOU VEHICLE; HOWEVER, YOU DEALER WILL NEED TO ORDER PARTS FOR YOUR VEHICLE PRIOR TO AN APPOINTMENT:" MY DEALER ATTEMPTED TO ORDER THE PARTS BUT WAS TOLD THE PARTS ARE STILL NOT AVAILABLE. I WANT TO KNOW WHAT CAN BE DONE TO FORCE FORD TO PROVIDE THE PARTS FOR THIS REPAIRS. THIS HAS TAKEN FAR TOO LONG AND LIVES ARE AT STAKE HERE.

Nov 7, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2016. THE DEALER (COLLEY FORD, 1945 AUTO CENTRE DR, GLENDORA, CA 91740) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 7, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COCONUT POINT FORD (22400 S TAMIAMI TRAIL, ESTERO, FL 33928, (888) 859-1976) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 7, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED AL PACKER FORD WEST PALM BEACH AT 561-689-6550 (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 7, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE CONTACT RECEIVED A LETTER FROM FORD STATING THAT THE PARTS WERE AVAILABLE. THE DEALER (ALLEN VIGIL FORD, 6790 MT ZION BLVD, MORROW, GA 30260) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER MATTER SOLVED AND NO FURTHER ACTION REQUESTED. *JB

Nov 7, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) IN 2017. THE SECOND RECALL LETTER WAS RECEIVED IN NOVEMBER OF 2018 AND INDICATED THAT PARTS WERE AVAILABLE FOR THE REPAIR. THE CONTACT SPOKE WITH BROWNS FORD (109 GUNDER ROAD, ELKADER, IA 50243, (888) 481-0880) AND WAS INFORMED THAT THEY WERE UNABLE TO ORDER PARTS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER WOULD BE ABLE TO ORDER PARTS IN LATE NOVEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 6, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTHSIDE FORD AT (210) 525-9800 (LOCATED AT 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT A SECOND NOTICE WOULD BE SENT WHEN THE PART BECAME AVAILABLE AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED AIRPORT MARINA FORD AT 310-574-2641 (LOCATED AT 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (FORD OF DALTON, 925 SHUGART RD, DALTON, GA 30720) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

Nov 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (RONNIE WATKINS FORD, 101 GEORGE WALLACE DR, GADSDEN, AL 35903, 256-543-9400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 6, 2018

NO ACCENT PROTECTION FOR MY FRONT PASSENGER.

Mileage: 49,597

Nov 5, 2018 Crash

GOT IN A HEAD ON COLLISION WITH A LARGE ANIMAL AND TOTALED MY VEHICLE GOING 55 MPH AND MY AIRBAGS DIDN'T DEPLOY. MY WHOLE FRONT END WAS CRUSHED.

Mileage: 119,000

Nov 5, 2018

"TAKATA RECALL"

Nov 4, 2018

I HAVE BEEN ON A 9 MONTH WAITLIST TO HAVE AIRBAG REPLACED. DEALER STATED NO PARTS. I AM VERY CONCERNED!

Nov 2, 2018

TAKATA RECALL IT'S STATED THAT THIS RECALL WAS ACKNOWLEDGED JANUARY 2017. IT'S ALMOST BEEN 2 YEARS AND WE ARE STILL DRIVING AROUND WITH A POTENTIALLY FATAL RECALL NEEDING TO BE FIXED IN OUR CAR. I'VE BEEN INTO A FORD DEALER MULTIPLE TIMES AND THEY ARE UNABLE TO DO THE REPAIR BECAUSE I HAVE NOT RECEIVED A NOTICE TO COME IN AND THE PARTS ARE NOT IN. THE AIRBAGS DEPLOYING AND SHOOTING METAL IS A PRETTY SERIOUS ISSUE AND WE WOULD REALLY APPRECIATE HAVING THIS ISSUE TAKEN CARE OF SOONER RATHER THAN LATER.

Mileage: 140,000

Nov 2, 2018

THE AIRBAG SENSOR LIGHT KEEPS COMING ON. I HAVE TAKEN IT TO A DALLAS HARDY FORD (PAULDING COUNTY GEORGIA), WHERE IT WAS PURCHASED, TWICE TO HAVE IT FIXED. THEY SAY IT IS FIXED AND THEN IT COMES ON AGAIN. LAST YEAR IN JANUARY IT CAME ON AGAIN. THIS TIME I HAD FIRESTONE IN MECHANICSVILLE, VA LOOK AT IT. THEY SAID THAT THERE WAS NOTHING WRONG WITH ANYTHING EXCEPT THERE WAS A BUNCH OF "GUNK" ON THE CONNECTIVITY WIRES. THEY SCRAPED THEM OFF AND THE SENSOR LIGHT WENT OFF. HOWEVER, IT HAS COME BACK AGAIN. I AM NOT IF THE AIRBAG WORKS ON OR NOT. DALLAS HARDY FORD TELLS ME BECAUSE IT IS OUT OF WARRANTY THEY WILL CHARGE ME A HUGE SUM OF MONEY TO EVEN LOOK AT IT. THIS HAS BEEN GOING ON SINCE 2014.

Mileage: 28,000

Nov 2, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ORCHID ISLE AUTO CENTER (10230 KANOELEHUA AVENUE, HILO, HAWAII 96720, (800) 729-2517) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 1, 2018

TAMARA RECALL

Nov 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN: 17V024000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION MARCH OF 2017. THE CONTACT SPOKE WITH THE DEALER MIKE FITZPATRICK FORD (238 BULLSBORO DRIVE NEWMAN, GEORGIA 30263, (770) 253-4140) WHO ADVISED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 31, 2018

TAKATA RECALL. I DO NOT WANT TO WAIT TO SEE IF MY AIRBAGS ARE DEFECTIVE UPON AN ACCIDENT HAPPENING. I WOULD LIKE THEM CHECKED OR REPLACED NOW. WHY SEND THE INFORMATION IN THE MAIL TO ME ON 10/30/2018 THAT MY CAR COULD HAVE DEFECTIVE AIRBAGS AND NOT HAVE THEM AT LEAST CHECKED OUT? GET REAL; MAKES NO SENSE. WHY CAUSE THIS WORRY TO SOMEONE AND NOT CORRECT IT?

Mileage: 120,000

Oct 30, 2018

TAKATA RECALL LETTER WAS ORIGINALLY RECEIVED ON MARCH 2017 SO I CONTACTED MY FORD DEALERSHIP IN FRESNO AND I WAS TOLD BY FORD THAT THE PARTS WERE NOT IN AND THAT THEY WOULD CONTACT ME WHEN THEY WERE IN. I CALLED FORD A FEW TIMES AFTER THAT AND I WAS STILL TOLD THAT THE PARTS WERE NOT IN. I THEN RECEIVED A LETTER FROM FORD IN MAY 2018 STATING THAT THE PARTS FOR THE AIRBAG WERE STILL NOT IN AND THAT THEY WOULD NOTIFY ME WHEN THEY CAME IN. AS OF TODAY, OCTOBER 30, 2018, I STILL HAVE NOT HEARD FROM FORD REGARDING THE PARTS. IN THE MEANTIME, MY LIFE AND OTHERS WHO ARE PASSENGERS IN MY VEHICLE COULD BE IN GREAT DANGER OF I WERE IN AN ACCIDENT. THESE PARTS SHOULD HAVE COME IN A LONG TIME AGO WHEN I RECEIVED THE 1ST RECALL NOTICE. IT IS NOW A YEAR AND A HALF LATER AND STILL NO PARTS ARE AVAILABLE. THIS IS ABSOLUTELY RIDICULOUS!

Oct 30, 2018

TAKATA RECALL - AUTO RECALLED 01/10/2017 AND STILL NOT RESOLVED AS OF 10/30/2018.

Oct 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMET GOSCH FORD (150 CARRIAGE CIRCLE, HEMET, CALIFORNIA 92545 (951) 396-7250) WAS MADE AWARE OF THE RECALL IN OCTOBER OF 2018 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PROBLEM HAS NOT BEEN RESOLVED AFTER 2 YEARS. *JB

Oct 30, 2018

"TAKATA RECALL"

Oct 29, 2018

TAKATA RECALL. I HAVE RECEIVED SEVERAL RECALL NOTICES IN MAIL. I CONTACT DEALER,BUT THEY JUST BLOW ME OFF AND TELL ME THEY WILL CALL ME WHEN READY. IT'S BEEN OVER A YEAR.

Mileage: 52,085

Oct 29, 2018

TAKATA RECALL HAS NOT BEEN IN A TIMELY MANNER. MY FIRST NOTICE WAS BACK IN MARCH 2017. GET THE RUN AROUND FROM THE DEALERSHIP EVERY TIME I CALL THEM AND ALSO RECEIVED NOTICES IN THE MAIL ABOUT THE RECALL. THAT IS MY ONLY CAR I OWN TOLD THE DEALERSHIP THAT SO HE SAID KEEP CALLING TO SEE IF THE PART IS IN NOTHING YET HAS BEEN DONE.

Oct 29, 2018

TAKATA RECALL FORD HAS SEND A RECALL ON MARCH 2017 AND AS OF TODAY, OCTOBER 29TH 2018 HAS NOT YET PROVIDED REPLACEMENT OF THE DEFECTED AIRBAG. FURTHERMORE IS REFUSING TO ADDRESS A DASHBOARD LIGHT OF THE PASSENGER AIRBAG, SAYING THAT IT IS NOT RELATED TO THE RECALL.

Mileage: 34,250

Oct 28, 2018

I SCHEDULED FOR MY RECALL REPAIR TO BE DONE, WHICH WAS SUPPOSED TO BE FREE..I WAS FORCED TO PAY 140 FOR A FULL DIAGNOSISTCS, WHICH I NEVER REQUESTED I SIMPLY INFORMED THE DEALERSHIP I ONLY WANTED THE RECALL REPAIR WORK DONE TO MY CAR.. WHICH NEVER WAS REPAIRED FOR MY RECALL THEY CHARGED ME 140 FOR A DIAGNOSTIC AND TOLD ME THAT MY RECALL ITEM WASN'T AVAILABLE BELOW I WILL PROVIDE YOU WITH THE APPOINTMENT INFORMATION AS WELL AS MY PERSONAL EMAIL STATEMENT REGARDING THE FRAUDULENT FEE OF 140 FOR DIAGNOSTIC

Oct 28, 2018

TAKATA RECALL - I RECEIVED A RECALL NOTICE ON THIS VEHICLE DUE TO THE AIRBAGS IN MARCH OF 2017. WHEN I TOOK THE VEHICLE IN, THEY TOLD ME THAT THERE WERE NO RECALL PARTS AVAILABLE AND THEY DID NOT KNOW IF THEY EVER WOULD BE AVAILABLE. THUS I'M STILL DRIVING THE CAR WITH DEFECTIVE AIRBAGS.

Oct 27, 2018

THEY CONTACTED US ABOUT THE RECALL BUT PARTS ARE NOT AVAILABLE. WE HAVE DRIVING THIS CAR EVERYDAY CAUSE IT'S OUR ONLY WAY OF GOING WHEN IS IT GOING TO GET FIXED AND WHAT DO WE DO IF AN ACCIDENT OCCURS WITH THESE AIRBAGS BEING DEFECTIVE.

Oct 27, 2018

TAKATA RECALL

Oct 26, 2018

TAKATA RECALL I RECEIVED A RECALL LETTER BUT HAVE NOT RECEIVED REPLACEMENT TO CORRECT THE PROBLEM IN A TIMELY MANNER. IN FACT, IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED. I KEEP RECEIVING THE SAME STUPID ANSWER WHEN CHECKING ON IT: "PARTS ARE NOT AVAILABLE. YOU WILL RECEIVE ANOTHER LETTER FROM FORD WHEN TO HAVE IT REPAIRED". HOW CAN FORD CONTINUE TO MAKE FUSIONS WITH AIR BAGS FOR NEW CARS? IT IS IMPORTANT THAT THEY REPLACE THE ONES IN RECALLED VEHICLES, TOO!

Oct 26, 2018

LONG TIME GETTING PART- YES FORD PAYING FOR RENTAL-HOWEVER MY CAR GETTIN A STANDING TOO LONG SMELL, HARDER TOO START BATTERY GETTIN LOWER ETC- NOT GOOD FOR MY CAR. WANTS ME TO SIGN PAPER SAYING I WILL TAKE CARE OF CAR- HOW CAN I DO THIS. AT MY HOME MOBILE AL

Oct 25, 2018

TAKATA RECALL I HAVE A FORD FUSHION SEL AND EVER SINCE I BOUGHT THIS CAR THE PASSENGER SIDE AIR BAG LIGHT NEVER GOES OFF NOBODY SEEMS TO WANT TO DO ANYTHING ABOUT THIS .. WHAT STEPS DO I NEED TO TAKE TO HAVE THIS ADDRESSED I AM NOT SURE IF THESE ARE T HE AIR BAGS IN MY CAR BUT THERE IS ALOT OF PEOPLE OUT THERE COMPLAINING OF SAME THING SAME MAKE AND MODEL

Mileage: 78,000

Oct 25, 2018 Crash

FORD DEBERA LOS AIRBAGS DE MI FORD FUSION 2012 EN 2017. NO LO HA HECHO (POR LO MENOS, NO EN MI CASO). DOS REPARACIONES MS, QUE EN MI CASO TAMPOCO HA HECHO. LAS REPARACIONES QUE POR MANDATO FEDERAL FORD NO HA HECHO SON: NMEROS DE ACCIN DEL CAMPO DE SERVICIO 16B38 Y 13N03; NMERO DE RETIRO DE NHTSA: 17V024. ACABO DE TENER UN ACCIDENTE EN MI FORD FUSION 2012 (FUI CHOCAD, COMO CONSTA EN LOS EXPEDIENTES DE LOS SEGUROS DEL OTRO CHOFER Y MO). PESE A LO VIOLENTO DEL IMPACTO, QUE DEJ MI AUTO IRREPARABLE, LOS AIRBAGS NO SE ABRIERON. YO VIAJABA CON MI ESPOSA Y MI NIETA DE DOS AOS. POR NO ABRIRSE LOS AIRBAGS, MI ESPOSA Y YO SUFRIMOS DAOS FSICOS, MI NIETA, PSICOLGICOS. FORD DEBE RESPONDER E INDEMNIZARNOS POR ESTOS DAOS FSICOS QUE SE PUDIERON EVITAR SI EL DEALER Y EL PROPIO FABRICANTE HUBIESEN ATENDIDO MIS OPORTUNOS RECLAMOS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM '

Mileage: 75,000

Oct 22, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD LINCOLN OF QUEENS BOULEVARD (13948 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED REFERENCE NUMBER: 16073947. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 18, 2018

TAKATA RECALL. I HAVE HAD NO COMMUNICATION FROM THE FORD MOTOR COMPANY REGARDING WHEN PARTS WILL BE AVAILABLE FOR REPLACING THE PASSENGER SIDE AIRBAG. MY CAR HAS BEEN SITTING IN MY GARAGE FOR A MONTH AND A HALF NOW. MY LOCAL DEALERSHIP HAS NO CLUE AS TO WHEN PARTS WILL BE AVAILABLE. THIS IS A TOTALLY UNACCEPTABLE SITUATION AS I CANNOT DRIVE, SELL OR TRADE MY CAR IN THIS SITUATION. I WOULD LIKE TO KNOW WHAT IS BEING DONE TO MAKE THESE PARTS AVAILABLE AND WHEN. I WOULD APPRECIATE HELP AND A RESPONSE IN THIS MATTER.

Oct 17, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925, (915) 779-2272), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 9, 2018

I CHECKED ONLINE TO SEE IF THERE WERE ANY RECALL NOTICES FOR MY 2012 FORD FUSION, TO WHICH I FOUND AN OPEN RECALL FOR THE PASSENGER AIR BAG. I TOOK IT TO THE DEALER AND THEY SAID THEY DON'T HAVE THE PART YET BUT THAT I AM NOT ABLE TO USE MY CAR FOR SAFETY REASONS AND SO THEY PUT ME IN A RENTAL UNTIL IT'S FIXED. IT'S BEEN OVER A MONTH AND A HALF AND THERE'S STILL NO PART OR COMMUNICATION ABOUT TIMING AND THE RENTAL IS MUCH SMALLER THAN MY CAR AND VERY INCONVENIENT WITH MY CURRENT FAMILY SITUATION.

Mileage: 90,000

Oct 8, 2018

TAKATA RECALL - I AM TIRED AT BEING STRUNG ALONG BY FORD. EVERY MONTH FOR OVER A YEAR I HAVE CALLED TO SEE WHEN PARTS WILL BE AVAILABLE AND THE ANSWER IS ALWAYS "NEXT MONTH" OR "BY THE END OF THE CURRENT QUARTER." MY UNDERSTANDING IS THEY ARE UNDER AN NHTSA ORDER TO HAVE HAD THE PARTS AVAILABLE BY DEC 2017. THEIR CORPORATE CUSTOMER SUPPORT CALL CENTER IS NOT VERY HELPFUL. NHTSA NEEDS TO PUT MORE PRESSURE ON FORD.

Oct 4, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING THE VEHICLE, THE ADVANCE TRACK AND AIR BAG WARNING INDICATORS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO ALL STAR FORD (2568 RANGE PARK DRIVE, DENHAM SPRINGS, LA 70726, (225)-490-7649) WHERE IT WAS DIAGNOSED THAT THE RESTRAINT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE RESTRAINT CONTROL MODULE WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (SEAT BELTS). THE MANUFACTURER PROVIDED CASE NUMBER: CSA15903459. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

Sep 27, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (HENNESSY LINCOLN FORD, 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 21, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOLLINGSWORTH RICHARDS FORD, 7787 FLORIDA BLVD, BATON ROUGE, LA 70806, (877)-819-1417) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 20, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608, (888) 241-4640), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 4, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED GEWEKE FORD AT 530-821-2121 (LOCATED AT 871 E ONSTOTT RD, YUBA CITY, CA 95991) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED BATTERY DIED FROM NOT BEING DRIVEN. UPDATED 11/8/18*JB

Aug 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARLER FORD (888-314-7969, 22077 HIGHWAY 167, DRY PRONG, LA 71423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 27, 2018

TAKATA RECALL I HAVE MADE NUMEROUS ATTEMPTS WITH THE DEALER TO REMEDY THIS; DEALER "CANNOT GET PARTS/WAITING ON PARTS". FORD HAS GIVEN AUTHORITY FOR ME TO HAVE A RENTAL CAR, BUT I AM PAYING ON MY FORD FUSION, THAT IS A HAZARD TO PASSENGERS. THIS IS UNACCEPTABLE! HONDA AND TOYOTA OWNERS SEEM TO HAVE HAD FIRST PREFERENCE IN THIS MATTER.

Aug 27, 2018

TAKATA RECALL THIS HAS BEEN GOING ON FOR OVER 1 1/2 YEARS AND I CANT SELL THE CAR BECAUSE OF THIS RECALL!! WHEN WILL THEW PARTS BE AVAILABLE?? ITS BEEN TO LONG ALREADY FORD SHOULD BE MADE RESPONSIBLE TO BUY THESE BACK !!

Aug 24, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBIN FORD (2801 MAIN ST, JEANERETTE, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER STATED THAT THERE HAD BEEN NO CRASHES AND THE LETTER SHOULD BE IGNORED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 24, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (CORNING FORD, 2280 SHORT DR, CORNING, CA 96021, 530-824-5434) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT *TR

Aug 23, 2018

TAKATA RECALL THERE SEEMS TO BE TOO GREAT A DELAY IN IMPLEMENTING THIS SERIOUS RECALL ON MY AUTOMOBILE. THE DEALER SAYS THEY HAVE NOT YET RELEASED THE FIX AND ARE ONLY WORKING ON 2006-2009 MODELS.

Mileage: 95,000

Aug 23, 2018 Crash

TL* THE CONTACT OWNED A 2012 FORD FUSION. WHILE PARKING THE VEHICLE IN A PARKING SPACE, THE VEHICLE SURGED AT AN UNKNOWN SPEED, DROVE OVER A CONCRETE MEDIAN, AND CRASHED INTO TWO PLASTIC TANKS. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A DEALER TO BE DIAGNOSED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A FACILITY, INVESTIGATED THE FAILURE, AND DETERMINED THAT IT WAS DESTROYED. THE DRIVER SUSTAINED INJURIES TO THE NECK, COLLAR BONE, SCARRING TO THE LEFT HAND, LEFT WRIST, AND LEFT ARM AS WELL AS CHEST PAINS FROM THE SEAT BELT RESTRAINING TIGHTLY. THE FRONT PASSENGER ALSO SUSTAINED CHEST PAINS FROM THE SEAT BELT RESTRAINING TIGHTLY. BOTH OCCUPANTS RECEIVED MEDICAL TREATMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TT THE CONSUMER STATED THE POLICE REPORT STATEMENT WAS INCORRECT. *JS

Mileage: 22,000

Aug 3, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BURNS FORD, 2001 CHARLOTTE HWY, LANCASTER, SC 29720, (888) 884-7519) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR

Aug 2, 2018 Crash

ON MAY 23, 2017 VEHICLE HYDROPLANED AND WENT DOWN AN EMBANKMENT. THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. IT WAS ON A CITY STREET. SUFFERED NUMBER 2 FRACTURE OF NECK

Jul 31, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. REDLAND FORD INC. (1121 WEST COLTON AVE, REDLANDS, CALIFORNIA 92374) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 30, 2018

STEERING WHEEL LOCKED DOWN IN MY FRONT YARD, RIGHT FRONT LIGHT WENT OUT I WAS TOLD IT WAS A ELECTRICAL PROBLEM AND NOW IT IS THE PASSENGER AIRBAG NOW I AM AFRAID TO DRIVE THE CAR LONG DISTANCE

Jul 26, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CRESCENT FORD TRUCK SALES INC., 6121 JEFFERSON HWY, ELMWOOD, LA 70123, (800)-575-8785) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 24, 2018 Crash

SUBJECT VEHICLE WAS STOPPED ON A CITY STREET TO MAKE A TURN ANOTHER VEHICLE TRAVELING AT LEAST 35 MPH STRUCK SUBJECT VEHICLE IN REAR. SUBJECT VEHICLE REAR BUMPER AND TRUCK AREA CRUSHED IN ABOUT 18 INCHES. NONE OF THE AIR BAGS IN SUBJECT VEHICLE DEPLOYED. SUBJECT VEHICLE WAS REPAIRED. ONE YEAR LATER SUBJECT VEHICLE WAS TRAVELING SOUTHBOUND AT ABOUT 25 MPH ON SECONDARY HIGHWAY. ANOTHER VEHICLE TRAVELING NORTHBOUND AT ABOUT 25 MPH TURNED LEFT INTO SUBJECT VEHICLE. SUBJECT VEHICLE WAS STRUCK ON FRONT DRIVERS SIDE CONSISTING OF HEADLIGHT AREA AND QUARTER PANEL AREA IN FRONT OF LEFT FRONT TIRE. NONE OF THE AIRBAGS IN SUBJECT VEHICLE DEPLOYED. ALL AIRBAGS IN OTHER VEHICLE DEPLOYED.

Mileage: 12,000

Jul 22, 2018

I RECEIVED A RECALL NOTICE REGARDING THE PASSENGER AIRBAG AND THAT I WAS ELIGIBLE FOR A RENTAL CAR UNTIL FORD HAS MY PART. UNFORTUNATELY FORD SAN LEANDRO RENTS FROM ENTERPRISE RENTAL CAR AND I CAN NOT RENT FROM THERE. WHEN I TOLD THE SERVICE MANAGER THE DEAL HE WAS VERY RUDE AND STATED HE WAS SORRY HE COULD NOT DO ANYTHING FOR ME AND HE HAD NO LOANER FORD CARS AT HIS LOCATION. I ASKED HIM WAS I JUST SUPPOSED TO DRIVE MY CAR THAT IS DANGEROUS HE TOLD ME YES BECAUSE IT WAS MY FAULT THAT I COULD NOT RENT FROM THAT RENTAL COMPANY. I STARTED THAT JOURNEY AT 9 AM AND BY 2 PM I CALLED ALL FORD STORES IN THE BAY AREA CALIFORNIA AND NO ONE HAD FORD LENDER CARS. AT HILLTOP FORD IN RICHMOND, CA AFTER FEELING SO DEFEATED I CALLED THEM AND THEY STATED I WILL BE ABLE TO RENT FROM HERTZ AS WELL. WELL I CALLED ALL HERTZ RENTAL CAR LOTS AND THEY DO NOT CARRY A LOT OF FORD CARS AND NO ONE HAD ANY CARS ON THEIR LOT. THIS ALL HAPPENED IN MAY 2018 IT IS NOW JULY 2018 AND I HAVE NO RENTAL, THE AIRBAG IS NOT FIXED AND I'M STILL DRIVING THE CAR THAT STATES IF A ACCIDENT OCCURS THE AIRBAG WILL EXPLODE. I HAVE NO OTHER MEANS OF TRANSPORTATION AND I HAVE TO WORK AND MY GRANDMOTHER HAS CANCER WHICH I HAVE TO TAKE HER TO ALL HER APPOINTMENTS WHICH SHE IS SITTING IN THE PASSENGER SEAT. I'M AFRAID EVERY TIME I'M IN THE CAR OR MY GRANDMOTHER IS BUT WHAT AM I TO DO? NO ONE IS HELPING AND THERE ARE NO AVAILABLE CARS FOR ME. I PAY $371 EVERY MONTH FOR A CAR THAT IS DANGEROUS TO DRIVE AND NO ONE TO HELP WITH THIS. I EVEN CALLED FORD COMPANY AND ONE OPERATOR STATED COULD I JUST DRIVE THE CAR SAFELY. IS THIS HOW FORD HANDLES CUSTOMER'S? IT'S NOT MY DOING THAT THE AIRBAG IS NOT EFFECTIVE AND ITS NOT YOUR FAULT ABOUT ME NOT RENTING THE CAR BUT AT LEAST FIX MY CAR OR I SHOULD BE ABLE TO TRADE IT IN

Jul 19, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOE MYERS FORD, 16634 NORTHWEST FWY, HOUSTON, TX 77040, 713-766-3600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 13, 2018

TAKATA RECALL SINCE AT LEAST 2016, FORD MOTOR COMPANY HAS NOTIFIED ME ABOUT THE TAKATA AIRBAG RECALL. I HAVE CONTACTED MY LOCAL DEALER AND THE NUMBERS FOR FORD CORPORATE ON SEVERAL OCCASIONS AND HAVE BEEN INFORMED THE PARTS ARE STILL NOT IN. I HAVE A SON WITH SPECIAL NEEDS, AND AM IN CHARGE OF ALL TRANSPORTATION FOR HIM AND HIS STAFF. I DO NOT FEEL COMFORTABLE DRIVING WITH SOMEONE IN THE PASSENGER SEAT, AND THUS, THE LACK OF THIS PART HAS SEVERELY NEGATIVELY IMPACTED MY SON'S QUALITY OF LIFE AND INCONVENIENCED SCHEDULING TREMENDOUSLY. I LOVE MY CAR COMPLETELY, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS RECALLED PART.

Mileage: 71,000

Jul 12, 2018

FORD COMPANY SENT OUT A RECALL STATUS NHTSA RECALL NUMBER 17V024, PASSENGER AIRBAG INFLATOR REPLACEMENT ON JANUARY 10, 2017. IT IS NOW JULY 11, 2018 AND I HAVE NOT BEEN ABLE TO HAVE MY CAR SERVICE DUE TO NO PARTS. IHAVE BEEN CALLING EVERY WEEK AND I AM TOLD THAT THE REPLACEMENT PARTS HAVE NOT BEEN SENT BY FORD, CALL THE HEAD QUARTERS. I JUST WANT MY CHILDREN AND PASSENGERS TO BE SAFE IN MY CAR.

Jul 3, 2018

I RECEIVED MY FIRST RECALL FOR THIS TAKATA AIRBAG RECALL BACK IN MARCH 2017, MEANWHILE THE RECALL WAS ACTUALLY FIRST PUT OUT IN JANUARY 2017. I WAS NOT OFFERED ANY REMEDY FOR THIS SITUATION UNTIL JUNE 2018 WHEN I WAS OFFERED A RENTAL CAR UNTIL PARTS ARE AVAILABLE. THE SOLUTION OFFERED BY FORD IN THE INTERIM WAS TO NOT DRIVE THE VEHICLE AND HAVE THE LARGEST PERSON SIT AS FAR BACK AS POSSIBLE IF THE CAR WAS TO BE USED IN THE PASSENGER SEAT. CURRENTLY, I AM STILL WAITING FOR REPLACEMENT PARTS AND MY CAR IS SITTING, AS I AM REQUIRED BY FORD TO NO LONGER DRIVE IT, BUILDING UP RUST AND OTHER PROBLEMS. TRULY UNACCEPTABLE THAT FORD HAS NOT BEEN HELD RESPONSIBLE FOR THE DANGER THEY HAVE PUT ALL OF THEIR CUSTOMERS IN. A DISGRACE!

Mileage: 57,000

Jun 25, 2018

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

Jun 20, 2018

TAKATA RECALL: AIR BAG WARNING LIGHT ON; TECHNICIAN SAYS ITS THE PASSENGER AIR BAG. WARNING STAYS ON WHEN DRIVING.

Mileage: 31,000

Jun 19, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TOD DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FUTURE FORD LINCOLN OF CONCORD, 2285 DIAMOND BLVD, CONCORD, CA 94520, (888) 415-4242) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR., FORT MYERS, FL 33907, (239) 936-2193) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Jun 8, 2018

S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY EXPRESSING CONCERNS WITH THE TAKATA AIRBAG RECALL. *LD *JS

Jun 8, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PASO ROBLES FORD-LINCOLN (2401 OAKWOOD ST, PASO ROBLES, CA 93446, (805) 239-3673) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT A LETTER WOULD BE MAILED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 4, 2018

TAKATA RECALL. TO DATE I STILL HAVE THE DEFECTIVE AIRBAG IN MY VEHICLE AND RECEIVED A LETTER ON JUNE 2, 2018 THAT RESOLUTION IS STILL PENDING AND THEY ARE OFFERING A RENTAL CAR INDEFINITELY. I DO NOT FEEL THAT THIS IS ADEQUATE. RENTAL CAR AGENCIES HAVE BASE MODEL VEHICLES AND DO NOT HAVE NEAR THE FEATURES MY FUSION INCLUDES. OUR STATE REQUIRES HANDS FREE MOBILE DEVICE USAGE AND THE RENTAL CARS ARE NOT EQUIPPED FOR THIS UNLESS YOU RENT A HIGHER END MODEL. I WAS ALSO ADVISED BY MY LOCAL DEALER THAT THE RENTAL HAD TO BE REAUTHORIZED EVERY 30 DAYS. THIS IS A HUGE INCONVENIENCE BUT THE ONLY OTHER OPTION IS TO GAMBLE ON THE AIRBAG AND POTENTIAL INJURY. THIS CAR HAS BEEN IMPECCABLY MAINTAINED WITH ALL MAINTENANCE DONE THROUGH MY LOCAL FORD DEALERSHIP. I FEEL THAT ALL OF THE MONEY I'VE INVESTED IN BOTH THE VEHICLE AND ITS MAINTENANCE ARE NOW WASTED. IT HAS BEEN MORE THAN A YEAR SINCE THIS RECALL WAS ISSUED AND IT IS CLEAR FORD IS UNABLE TO REMEDY IT. AT THIS POINT FORD SHOULD BE REQUIRED TO BUY BACK THIS CAR WITH A SUITABLE AMOUNT OF COMPENSATION FOR THE LOSS OF MY INVESTMENT.

Jun 3, 2018

TAKATA RECALL REMEDY IS STILL UNAVAILABLE AFTER MORE THAN A YEAR SINCE I RECEIVED THE NOTICE OF THE TAKATA RECALL. I'M CONCERNED ABOUT THE SAFETY OF MY PASSENGERS OR THE DECREASE OF THE VEHICLE'S VALUE IN CASE I WOULD TRY TO SELL IT.

May 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERREBONNE FORD LINCOLN (339 ST CHARLES ST, HOUMA, LA 70360, (985) 876-5100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB THOMAS FORD INC. IN HAMDEN, CONNECTICUT WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 29, 2018

TAKATA RECALL, TAKATA HAS FAILED TO PROVIDE THE PARTS TO FORD TO REPAIR THEIR DEFECTIVE AIRBAG INFLATORS FOR OVER 1 YEAR. TAKATA'S FAILURE PUTS MY FAMILY & I AT RISK OF PERSONAL INJURY.

May 23, 2018 Crash

WHILE DRIVING 70MPH ON THE HIGHWAY OUR VEHICLE WAS SUDDENLY SMASHED INTO BY ANOTHER VEHICLE. THE OTHER VEHICLE SMASHED INTO US AT 45 DEGREE ANGLE AND FROM BEHIND ON THE DRIVER'S SIDE OF OUR VEHICLE WHILE GOING APPROX. 70MPH ITSELF. THE OTHER VEHICLE HIT OUR VEHICLE PRECISELY WHERE OUR VEHICLE'S OWNER'S MANUAL DESCRIBES OUR SIDE IMPACTS AIR BAG SENSORS TO BE BUT OUR DRIVER'S SIDE AIRBAG DID NOT DEPLOY. NO AIRBAGS DEPLOYED AT ALL. FORD MOTOR COMPANY HAS SERVICED OUR DRIVER'S SIDE AIRBAG SEVERAL TIMES, AND IN THIS CASE JUST WEEKS PRIOR TO OUR ACCIDENT AND DEPLOYMENT FAILURE. FORD HAS SERVICED OUR DRIVER'S SIDE AIRBAG ON 3 SEPARATE OCCASIONS, 2 OF WHICH WE HAVE DOCUMENTATION FOR. THE MISSING DOCUMENTATION IS THE RESULT OF A CHANGE IN OWNERSHIP OF ONE OF THE DEALERSHIPS, AND CHANGE IN COMPUTER RECORDS.

Mileage: 97,000

May 17, 2018

"TAKATA RECALL" I RECEIVED A LETTER FROM FORD IN MARCH OF 2017 ADVISING OF A RECALL BECAUSE OF DEFECT IN PASSENGER SIDE AIRBAG. I WAS TOLD THAT I WOULD BE CONTACTED WHEN THE PARTS TO FIX THE ISSUE WAS AVAILABLE. I HAVE PERIODICALLY BEEN CHECKING WITH MY DEALERSHIP, ROUNTREE IN SHREVEPORT, WITH THE ORR FORD DEALERSHIP IN STONEWALL AND OTHER FORD DEALERSHIPS IN THE AREA FOR THE LAST 6 MONTHS, ONLY TO BE TOLD THE PART HAS NOT COME IN YET. IN MARCH I WAS TOLD IT WAS EXPECTED IN APRIL. TODAY I WAS TOLD IT WAS EXPECTED IN A FEW WEEKS. I AM STARTING TO THINK THE PROBLEM WILL NEVER BE RESOLVED.

Mileage: 60,000

May 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED NORTH PARK LINCOLN AT 888-474-4845 (LOCATED AT 9207 SAN PEDRO AVE, SAN ANTONIO, CA 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 11, 2018

TAKATA AIR BAGS. THE RECALL IS MORE THAN 17 MONTHS OLD. DEALER HASN'T REPLACED THE AIR BAG YET DESPITE TENS OF CALLS.

May 9, 2018

TAKATA INFLATORS, IT HAS BEEN 1 YEAR SINCE I GOT MY RECALL NOTICE AND I HAVE BEEN CALLING FORD REGARDING THIS AND HAS NOT BEEN FIXED/REPLACED. THIS IS A DANGEROUS SITUATION WITH MY FAMILY IN THE CAR.

May 8, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED NALLEY FORD SANDY SPRINGS AT 678-809-5711 (LOCATED AT 7555 ROSWELL RD, ATLANTA, GA 30350) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 8, 2018

TAKATA RECALL . FORD CLAIMS THAT REPAIR IS NOT YET AVAILABLE.

May 7, 2018

IT HAS BEEN 16 MOTHS SINCE RECEIVING THE RECALL NOTICE. FORD HAS FAILED TO REMEDY THE LIFE THREATENING SAFETY RECALL IN A TIMELY MANNER. BOTH FORD AND THE NHTSA ARE NEGLIGENT IN PROTECTING CONSUMERS. BASED ON FORD'S CONTINUED EFFORTS TO GET EXEMPTED FROM THE RECALL IT IS OBVIOUS THEY WERE NOT TRYING TO OBTAIN THE REPLACEMENT PARTS. THEY CAN DESIGN AND LAUNCH A NEW VEHICLE IN LESS TIME THAN THEY HAVE TAKEN TO NOT REMEDY THE FIX. THEY WILL NOT PUT FORTH THE REQUIRED EFFORT TO REMEDY THE PROBLEM UNTIL THEY ARE FINED AND IT COSTS THEM MORE TO IGNORE THE RECALL THAT IT DOES TO FIX THE PROBLEM. THE NHTSA ONLY GIVES CONSUMERS EXCUSES ON BEHALF OF FORD. THE NHTSA IS SUPPOSED TO PROTECT CONSUMERS NOT THE MANUFACTURERS.FORD HAS MISSED THE MANDATE TO HAVE THE REMEDY PARTS BY DECEMBER 31, 2017, BUT THE NHTSA HAS DOES NOTHING TO FINE AND COMPEL FORD TO COMPLY WITH THE RECALL.

Mileage: 122,900

May 3, 2018 Crash

I WAS ON THE ROAD PACK SADDLE IN JONESTOWN TX 78645, WHEN I PULLED ON TO ROAD 1431. A LARGE TRUCK WITH A CRASH GUARD HIT ME ON THE DRIVER'S SIDE @ 60MPH. THE ACCIDENT TURNED MY CAR INTO A HORSE SHOE, AND SENJT ME INTO ON COMING TRAFIC. ALL OF THE AIR BAGS WERE ACTIVATED AND SAVED BOTH ME AND MY WIFE BUT, THE RESIDUE THAT CAME WITH THE ACTIVATION PEPPERD ME IN THE FACE AND RUINED MY GLASSES. IF I HAD NOT HAD MY GLASSES ON,I WOULD HAVE LOST MY VISION DUE TO SUCH. WE WERE ON A COUNTY ROAD.TURNING LEFT AND MY VEHICLE WAS IN MOTION.

Mileage: 16,000

Apr 28, 2018

THIS IS OUR COMPLAINT BEFORE THE SERIOUS INJURY/DEATH OCCURS. OUR PASSENGER AIRBAG REQUIRES REPLACEMENT BUT NOW OUR VIN HAS BEEN DROPPED FROM YOUR CURRENT LISTING. FORD RELEASE MARCH 2017, 'A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH.' I CAN'T DRIVE OUR FINE CAR ON THE FREEWAY AND RISK MY WIFE'S LIFE. THE BAG NEEDS REPLACEMENT NOW TO FORESTALL A FUTURE COMPLAINT OF INJURY OR DEATH AND RESULTING LAWSUIT!

Mileage: 24,000

Apr 20, 2018

TAKATA RECALL FORD HAS SENT TWO NOTICES DATING BACK TO MARCH 2017 TELLING ME TO CONTACT MY DEALER AUTONATION MARGATE FL FOR REPAIR AND EVERY TIME I CONTACT THEM THEY TELL ME THE PARTS AREN'T AVAILABLE. I AM AFRAID TO RIDE IN THIS CAR AND DON'T KNOW HOW TO GET THIS ACCOMPLISHED. IT IS IMPOSSIBLE TO CONTACT THE MANUFACTURER FORD.

Apr 10, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DEAN ARBOR FORD (3382 W M-55 WEST BRANCH, MICHIGAN 48661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 21, 2018

TAKATA RECALL - 2012 FORD FUSION; I RECEIVED A LETTER IN MARCH 2017 REGARDING THE SAFETY ISSUE AND THE NEED TO REPLACE MY PASSENGER AIRBAG. I HAVE CONTACTED MY LOCAL DEALER, GRAND LEDGE FORD, SEVERAL TIMES OVER THE PAST YEAR AND AM CONTINUALLY TOLD THE PART IS NOT AVAILABLE AND I WILL RECEIVE ANOTHER LETTER WHEN IT IS. A YEAR IS AN UNREASONABLE AMOUNT OF TIME TO WAIT ON A PART TO RECTIFY SUCH A SAFETY HAZARD. WHAT IS THE RESOLUTION FOR THIS MATTER?

Mar 16, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ANDERSON FORD BULLHEAD CITY, 2585 AZ-95, BULLHEAD CITY, AZ 86442) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *JS

Mar 15, 2018

2012 FORD FUSION HYBRID. PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD *JS

Mar 15, 2018

TAKATA RECALL I RECEIVED MY RECALL NOTIFICATION LETTER FROM FORD APPROXIMATELY A YEAR AGO. WHEN I SPOKE WITH KEN GRODY FORD IN CARLSBAD, CA, I WAS TOLD THEY AREN'T GOING TO REPLACE PASSENGER AIRBAG AS I DO NOT RESIDE IN HIGH HUMIDITY AREA. I RECENTLY ASKED AGAIN AND WAS INFORMED BY KEN GRODY FORD THESE PARTS WILL NEVER BE AVAILABLE; THEREFORE, IT WILL NOT BE REPLACED.

Mar 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THUNDER BASIN FORD (1100 W 2ND ST, GILLETTE, WY 82716, 307-682-4738), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 14, 2018

"TAKATA RECALL" I RECEIVED A LETTER LAST YEAR MARCH OF 2017 THAT THE INFLATOR IN THE PASSENGER AIRBAG NEEDED TO BE REPLACED. THEY LISTED ALL THE POSSIBLE DANGERS IF NOT REPLACED IN A TIMELY MANNER; YET I STILL HAVE NOT BEEN NOTIFIED TO HAVE THIS PROBLEM RESOLVED. I HAVE CONTACTED DEALERS ON MY OWN BUT THEY HAVE NO REPLACEMENT PART IN STOCK. MY DAUGHTER DRIVES THIS CAR A LOT, AND I AM VERY CONCERNED THAT THE LONGER WE DELAY THE MORE LIKELY AN ACCIDENT CAN OCCUR. IS THERE ANY OTHER AVENUE FOR REPLACEMENT??

Mar 13, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE LOCAL DEALER (SPRADLEY BARR FORD, 4809 S. COLLEGE AVE, FORT COLLINS, CO) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 13, 2018

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE REPAIR DATE FOR 2012 FORD FUSION TWO SAFETY RECALL NOTICES. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIRS. *JS

Mar 8, 2018

TAKATA RECALL. I HAVE A RECALL LETTER DATED MARCH 2017. I CALLED THE DEALERSHIP AND FORD REGARDING A TIMEFRAME FOR THE REPAIR TO BE DONE. I WAS TOLD WHEN THE PARTS ARE AVAILABLE, FORD WILL CONTACT US. SO, I HAVE TO DRIVE A CAR THAT MAY KILL MY PASSENGER IF I SHOULD GET INTO AN ACCIDENT. WHY SEND A LETTER AND NOT REPAIR THE CAR??? FORD SHOULD HAVE TO MAKE ARRANGEMENTS IF THEY CANNOT BACK THE RECALL. THE RECALL IS ONLY WORTH THE PAPER IT'S WRITTEN ON. SHAME ON NHTSA AND FORD MOTOR COMPANY. YOU ARE BOTH A JOKE!

Mileage: 84,000

Mar 7, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 6, 2018

I HAVE NOT EXPERIENCED ANYTHING , THANK GOD. WAS CONTACTED BY TK HOLDINGS INC. THAT I HAD A DEFECTIVE TAKATA AIRBAGS ON MY CAR. I VERIFIED THIS ON YOUR SITE IN 2017 WHICH SHOWED MY VEHICLE AS NEEDING MY AIRBAGS REPLACED. I CALLED KEN STOEPEL FORD AND THE LADY THAT ANSWERED "POOH PAHED'' THIS AND SAID IT WAS B.S. NOW I'M NOT SO SURE AND AM TIRED OF PEOPLE PLAYING RUSSIAN ROULETTE WITH MINE AND MY FAMILY'S LIVES. COMPLAINT INVOLVES TAKATA AIRBAGS AND THE POSSIBLE INJURY ASSOCIATED WITH A COLLISION.

Mileage: 38,000

Mar 6, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROMLEY'S FORD INC (610 WILSON RD, NEWBERRY, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 6, 2018

TAKATA RECALL I RECEIVED A NOTICE ONE YEAR AGO ABOUT A RECALL TO MY FRONT PASSENGER AIRBAG. THE NOTICE STATES THAT THE AIRBAG COULD RUPTURE IN AN ACCIDENT AND MAY CAUSE METAL FRAGMENTS TO STRIKE PASSENGERS RESULTING IN SERIOUS INJURY OR EVEN DEATH. I HAVE NOT RECEIVED ANY FURTHER COMMUNICATION ABOUT THIS DANGEROUS SAFETY ISSUE. I JUST CALLED FORD TO MAKE AN APPOINTMENT TO GET THIS FIXED, AND THEY SAID THEY STILL DON'T HAVE THE PARTS. SO I'VE BEEN DRIVING MYSELF AND MY CHILD AROUND IN A CAR THAT COULD KILL US IN AN ACCIDENT FOR A WHOLE YEAR, WITH NO RESOLUTION IN SIGHT. THIS IS UNACCEPTABLE.

Mar 2, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY THE DEALER. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 2, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CANNON & GRAVES AUTO SALES IN NEWBERRY, SOUTH CAROLINA 29108 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 1, 2018 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE CONTACT DROVE OVER A CURB AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE WINDSHIELD, BUT THERE WAS NO MEDICAL ATTENTION REQUIRED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD IN AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

Mileage: 122,000

Feb 27, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MCLAUGHLIN FORD, 950 N MAIN ST, SUMTER, SC 29150, (803) 773-1481) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 27, 2018

TAKATA RECALL. THE MOST RECENT MOTOR TREND MAGAZINE SAID THAT FORD IS REQUIRED TO FIX THIS NOW-PAGE 12. I CALLED THE DEALER AND TALKED TO THE DEALER SUPERVISOR AND HE SAID THEY DON'T HAVE THE PART. MY WIFE WILL NOT EVEN DRIVE THIS CAR NOW. I AM AT A LOSS AT WHAT TO DO I WOULD LIKE THEM TO UNINSTALL THE AIRBAG TO ELIMINATE THE DANGER. THEY SAID THEY COULD NOT DO THAT. THE DEALER IS FIVE STAR FORD IN PLANO, TX. MOTOR TREND SAID TO CONTACT YOU, FORD AND THE BETTER BUSINESS BUREAU. MY CAR HAS BEEN ON THE RECALL LIST FOR SEVERAL MONTHS.

Feb 26, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED AN UNKNOWN RECALL LETTER FROM FORD A YEAR AGO, AND INQUIRED ABOUT THE AIR BAG RECALL. THE CONTACT CALLED D AND D FORD (13655 E WADE HAMPTON BLVD, GREER, SC 29651, (855) 505-1172) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT WAS WAITING OVER A YEAR TO HAVE THE AIR BAG REPLACED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

Feb 26, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD OF JASPER (4100 HWY 78, JASPER, AL 35501, (205) 384-4400) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) AND WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS; HOWEVER, THEY OFFERED TO PLACE THE CONTACT ON A WAITING LIST BECAUSE THE DEALER WAS NOT LOCATED IN HER STATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 23, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (PERRY FORD OF NATIONAL CITY, 2050 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 20, 2018

JUST HAD RECALL # 16B38 DONE 1/24/18. DRIVING MY HUSBAND TO WORK AND MY ENGINE LIGHT CAME ON, TOOK IT TO HAVE SCAN DONE AND IT'S MY GAS TANK OR CAP? THE TECH TOLD ME MY TANK IS NOT BREATHING, NEITHER AM I. NOT A HAPPY CAMPER. THERE IS CURRENTLY A RECALL ON THE AIR BAGS, # 17S01. THAT'S ALL I NEED TO HAVE AN AIR BAG GO OFF AND KILL EVERYONE IN THE CAR. THERE IS ALSO A RECALL # 15S18 THE STEERING. I WOULD REALLY APPRECIATE IT IF YOU COULD GET THESE RECALL'S TAKEN CARE OF AND RE DO THE RECALL # 16B38. SOMETHING WENT WRONG. THE CAR IS IN MICHIGAN, SO WE NEED A FORD DEALER IN MICHIGAN. PLEASE EMAIL ME OR CALL ME AS SOON AS YOU CAN GET THIS SET UP. ALSO JUST REPLACED FRONT AND REAR BRAKES, ROTORS. THEN TURNED AROUND GOT NEW TIRES AND WAS TOLD I NEEDED A FRONT END ALIGNMENT, DONE IT. LOVE MY CAR BUT HATE THE COST TO FIX, FORD IS EXPENSIVE. THANK YOU

Mileage: 143,000

Feb 12, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (AIRPORT MARINA FORD, 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 12, 2018

TAKTA RECALL NOT BEING ADDRESSED. MY PASSENGER SIDE AIRBAG SEAM SPLIT WITH A AUDIBLE POP WHEN TRAVELING FROM ARIZONA TO WYOMING IN EXTREME TEMPERATURES.

Mileage: 65,000

Feb 12, 2018

"TAKATA RECALL" I RECEIVED A NOTICE IN (MARCH 2017) THAT THERE WAS A DEFECT FOR THE "PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE" AND THAT THERE WAS NOT A FIX FOR IT AT THE CURRENT TIME. HERE WE ARE (FEBRUARY 2018) AND STILL NO NOTICE OF A FIX. I CURRENTLY DRIVING MY FAMILY AROUND IN THIS VERY DANGEROUS VEHICLE THAT I BELIEVE AFTER A YEARS TIME HAS GONE BY THERE SHOULD BE A FIX FOR THIS PROBLEM OR IF FORD IS NOT GOING TO FIX THIS PROBLEM THEY SHOULD LET THERE CUSTOMERS AWARE OF THAT FACT.

Feb 11, 2018

TAKATA AIRBAG RECALL - I RECEIVED A RECALL NOTICE IN JANUARY 2017. I HAVE CHECKED ONLINE AND WITH MULTIPLE FORD REPAIR DEPARTMENTS AND HAVE BEEN TOLD THEY DO NOT HAVE ANY SOLUTION OR PARTS FOR THIS RECALL. IT HAS NOT BEEN OVER A YEAR AND I AM CONCERNED FOR THE SAFETY OF MY PASSENGERS AND DO NOT FEEL SAFE DRIVING ANYONE IN MY CAR.

Jan 30, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) OVER A YEAR AGO, BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL REPAIR APPOINTMENT WAS SCHEDULED WITH FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180 (817), 500-0096). WHEN THE CONTACT ARRIVED AT THE DEALER, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 29, 2018

THE AIRBAG LIGHT COME ON BUT THE CAR HAS NOT BEEN INVOLVED IN ANY FRONT END ACCIDENTS I GOT IN CAR AND STARTED, IT FLASHED THEN COME BACK ON AND STAYED.

Mileage: 68,665

Jan 26, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LIBERTY FORD SOLON (32811 AURORA RD, SOLON, OH) WHERE IT WAS DIAGNOSED THAT THE RCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT, DUE TO THE DATE THE VEHICLE WAS MANUFACTURED, THE VIN WOULD NOT BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 85,300.

Mileage: 85,300

Jan 23, 2018

TAKATA RECALL. THERE HAS NOT BEEN AN INCIDENT CONCERNING THIS RECALL HOWEVER THIS DEFECTIVE AIRBAG RECALL WENT INTO EFFECT ON JANUARY 10, 2017. AFTER OVER ONE YEAR I UNDERSTAND FROM OUR LOCAL FORD DEALERSHIP THAT PARTS NEEDED TO REPAIR/REPLACE THIS DEFECT HAVE NOT BEEN RECEIVED. HAVING RECENTLY SEEN NEWS STATING THERE HAVE BEEN INCIDENTS (SOME RESULTING IN DEATH) DUE TO THIS AIRBAG PROBLEM, I AM GETTING CONCERNED FOR MY SAFETY SHOULD I BE INVOLVED IN AN ACCIDENT. CAN YOU PLEASE UPDATE ME AS TO WHEN I CAN EXPECT RESOLUTION FROM TAKATA AND/OR FORD?

Jan 22, 2018

TAKATA INFLATORS - I HAVE BEEN NOTIFIED FOR SEVERAL MONTHS NOW THAT THIS HAS BEEN A PROBLEM, YET THERE HAS NOT BEEN ANYTHING TO RECTIFY THE ISSUE. SO I AM FORCED TO DRIVE A VEHICLE THAT IS NOT SAFE FOR ME OR MY FAMILY

Jan 20, 2018

TAKATA AIRBAG INFLATORS I RECEIVED A RECALL NOTICE DATED 2/22/2017 FOR PASSENGER AIRBAG INFLATOR REPLACEMENT. I CONTACTED MY DEALER, RACEWAY FORD IN RIVERSIDE, CA AND WAS TOLD I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE. I RECEIVED ANOTHER LETTER MARCH 2017 FROM FORD SAYING I WOULD BE CONTACTED BY FORD WHEN PARTS ARE AVAILABLE FOR THIS RECALL. I CONTINUE TO CHECK WITH MY DEALERSHIP AND AS OF 1/10/2018 THEY STILL SAID NO REPLACEMENT WAS AVAILABLE. IT IS NOT ACCEPTABLE THAT I HAVE NOT HAD THE RECALL FIXED OR AT LEAST BE GIVEN A TIME FRAME THAT IT WOULD BE RESOLVED. I HAVE HAD NO FURTHER LETTERS FROM FORD AND IT HAS BEEN ALMOST A YEAR DRIVING A RECALLED VEHICLE!

Mileage: 34,000

Jan 17, 2018

TAKATA RECALL I RECEIVED THE RECALL IN JAN 2017 AND THE "REMEDY" IS STILL NOT AVAILABLE. I HAVE FELT UNSAFE DRIVING MY CAR, AND I DO NOT ALLOW ANYONE IN THE PASSENGER SEAT. IT HAS BEEN LITERALLY A YEAR NOW.

Jan 16, 2018

"TAKATA RECALL"

Jan 13, 2018

PER THE REPORT PUBLISHED ON THE NHTSA WEBSITE. MY VEHICLE IS IN PRIORITY GROUP 7, AND THE DEADLINE LISTED FOR THE MANUFACTURER TO HAVE THE SPARE PARTS TO REMEDY THE DEFECT WAS DECEMBER 31, 2017. AS OF JANUARY 13, 2018, THE STATEMENT PROVIDED BY FORD IS THAT THEY DO NOT HAVE PARTS AVAILABLE AND CANNOT PROVIDE DATA AS TO WHEN THEY WILL BE AVAILABLE. NHTSA HAS THE AUTHORITY TO FINE FORD FOR NOT MEETING THE DEADLINE, AND AS ATAX PAYER I EXPECT NHTSA TO FINE FORD THE MAXIMUM ALLOWED BY LAW FOR FAILING TO COMPLY WITH THE AGREED TO DEADLINE TO HAVE THE PARTS AVAILABLE TO REMDY THE LIFE THREATENING SAFETY DEFECT WITH MY VEHICLE. DRIVING THIS VEHICLE WITH THIS DEFECT IS NO SAFER THAT PUTTING 3-BULLETS IN A REVOLVER AND SPENDING TWO HOUR A DAY SPING THE TRIGGER AND PULLING THE TRIGGER. WHEN IS NHTSA GOING TO DO ITS JOF AND FORCE THE AUTOMANUFACTURERS TO FIX THEIR DEFECTIVE VEHICLES?

Mileage: 120,000

Jan 11, 2018

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

Jan 8, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (SEMI VALLEY FORD, 2440 FIRST ST, SEMI VALLEY, CA 93605) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 8, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALNUT CREEK FORD, 1800 N MAIN ST, WALNUT CREEK, CA 94596, (925) 932-2900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 2, 2018

TAKATA RECALL - IN MARCH 2017 I RECEIVED WRITTEN NOTICE OF SAFELY RECALL NOTICE 17S01. IT STATED: "WHEN PARTS BECOME AVAILABLE...FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED FREE OF CHARGE (PARTS AND LABOR)..." I HAVE RECEIVED NO SUCH NOTIFICATION. TODAY, APPROX. ONE YEAR AFTER THE RECALL DATE, I CHECKED THIS SITE AND LEARNED THAT THE PARTS ARE STILL NOT AVAILABLE, AND NOW TAKATA HAS FILED FOR BANKRUPTCY. YET I'M LEFT DRIVING A VEHICLE THAT IS APPARENTLY UNSAFE. WHAT SHOULD I DO?

Dec 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED AN INTERIM NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL CONCERNING THE AIR BAGS MONTHS AGO. THE DEALER (FAIRWAY FORD, 1350 E YORBA LINDA BLVD, PLACENTIA, CA 92870, (714) 579-3800) WAS NOT ABLE TO VERIFY WHEN THE MANUFACTURER WOULD SUPPLY THE PART TO THE DEALER. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND REPAIR PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD PROVIDE A REASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE. *LN UPDATED 9/4/18*JB

Dec 21, 2017

TAKATA RECALL: ALL LOCAL DEALERS ARE IN SHORTAGE OF REPLACEMENT PARTS AND PUT ME ON WAITLIST. IT'S HAS BEEN SEVERAL MONTHS SINCE WE FIRST FILED RECALL REQUEST BUT STILL HASN'T GET IT REPAIRED DUE TO NO REPLACEMENT PARTS.

Dec 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FETTE FORD IN CLIFTON, NJ, PHONE NUMBER: 973-779-7000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 14, 2017

I HAVE CONTACTED FORD DEALERSHIP FOR REPLACEMENT OF MY AIRBAG AND THEY ARE UNABLE TO PROVIDE A REMEDY FOR THE SAFETY RECALL. I AM INSTRUCTED TO CONTACT NHTSA

Mileage: 123,000

Dec 11, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FELIX SABATES FORD LINCOLN, 7601 SOUTH BLVD, CHARLOTTE, NC 28273) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/27/18*JB

Dec 10, 2017

TAKATA RECALL - I BROUGHT MY CAR IN FOR THE AIRBAG RECALL AND WAS TOLD THERE WERE NO REPLACEMENTS AVAILABLE. WHEN WILL FORD HAVE THEM?

Dec 7, 2017

TAKATA RECALL. THIS RECALL WAS IN JANUARY 2017, SO WE HAVE BEEN WAITING 11 MONTHS TO GET REPAIRED. WE ARE AFRAID OF DRIVING THIS VEHICLE, AND WOULD LIKE THE REPAIR TO BE SCHEDULED AS SOON AS POSSIBLE, OR EVEN THIS MONTH. PLEASE ADVISE.

Dec 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWNE FORD LCOATED 1601 EL CAMINO REAL, REDWOOD CITY, CA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 7, 2017

TAKATA RECALL. THIS RECALLL IS ALMOST 1 YEAR OLD AND MY FORD DEALER SAYS PARTS ARE NOT AVAILABLE. I AM AFRAID TO KEEP DRIVING THIS DEFECTIVE VEHICLE. WHAT CAN I DO? RECALL NOTICE DATED JAN. 10, 2017.

Dec 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FAIRWAY FORD, 1350 E YORBA LINDA BLVD, PLACENTIA, CA 92870, (714) 579-3800) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 6, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (COURTESY FORD, 1636 DOGWOOD DR SE STE 1, CONYERS, GA 30013, (770) 922-2700) STATED THAT THE CONTACT WOULD HAVE TO WAIT UNTIL A SECOND LETTER WAS MAILED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 6, 2017

TAKATA RECALL. MY CAR WAS IDENTIFIED AS NEEDING A RECALL APPROXIMATELY 11 MONTHS AGO, BUT STILL NO RECALL.

Dec 6, 2017

FORD SAFETY RECALL #17S01 HAS NOT BEEN COMPLETED/REMEDIED. THE TAKATA PASSENGER AIRBAG IN OUR 2012 FORD FUSION HAS NOT BEEN REPLACED.

Dec 4, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL CARONE FORD, INC., 5093 US-117, WALLACE, NC 28466) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 4, 2017

TAKATA RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

Mileage: 32,183

Dec 1, 2017

TAKATA RECALL - NO REPLACEMENT PARTS AVAILABLE WHEN I CALLED SEVERAL TIMES, AND MY LAST CALL MADE IT SEEM THAT THERE WILL NEVER BE PARTS AVAILABLE.

Dec 1, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION FORD IN HOUSTON, TEXAS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 29, 2017

AIRBAG RECALL HAVE NOT REPLACED YET.

Nov 28, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (ELDER FORD OF TAMPA, 9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 321-1234) AND (BILL CURRIE FORD, 5815 N DALE MABRY HWY, TAMPA, FL 33614, (813) 872-5555) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 28, 2017 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 40 MPH, THE CONTACT OVERCORRECTED TO AVOID A CRASH, BUT ENDED UP CRASHING INTO WATER BARRELS ON THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM AND BONES AND WAS HOSPITALIZED FOR SEVEN DAYS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Nov 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ANDERSON FORD (224 N ALPINE RD, ROCKFORD, IL 61107) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Nov 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD AT (650) 763-2400 (999 SERRAMONTE BLVD, COLMA, CA 94014) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Nov 24, 2017

TAKATA RECALL: I WAS NOTIFIED OF THIS RECALL BACK IN ARIL 2017 ADVISE CARD DEALER OF RECALL AND THEY STATED THEY WOULD CONTACT ME WHEN PARTS ARRIVE.

Nov 21, 2017

WE RECEIVED NOTICE OF A RECALL IN JANUARY 2017 (NHTSA RECALL NUMBER: 17V024) AND THE MANUFACTURER HAS YET TO GET THE PARTS NEEDED TO FIX THIS ISSUE. VERY CONCERNING GIVEN ALL THE PROBLEMS AND INJURIES WITH AIR BAGS. I AM ALSO WORRIED THAT THE DRIVER AIRBAG MAY ALSO BE AFFECTED. PLEASE GET THIS MANUFACTURER TO TAKE CARE OF THIS RECALL.

Nov 21, 2017

TAKATA RECALL - THE FORD DEALERSHIP LOCATED AT 18255 BEACH BLVD IN HUNTINGTON BEACH, CA HAS REFUSED TO ASSIST WITH GETTING THE FRONT PASSENGER AIRBAG FIXED PER THE RECALL. EVERY TIME I CALL, THEY DIRECT ME TO FORD HEADQUARTERS TO FILE A COMPLAINT. ACCORDING TO FORD, THEY HAVE NO PLAN IN PLACE TO DO ANYTHING REGARDING THE FRONT PASSENGER AIRBAG RECALL, AND THERE IS NO ETA ON WHEN THIS WILL BE REPLACED. I HAVE BEEN TRYING SINCE FEB 2017 TO GET THIS FIXED WITH HELP.

Mileage: 50,000

Nov 21, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (VIC BAILEY FORD LINCOLN, 501 E DANIEL MORGAN AVE, SPARTANBURG, SC, 29302) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 21, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOSSY FORD IN SAN DIEGO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 20, 2017

TAKATA RECALL. RECEIVED NOTICE MARCH 2017. CALLED JARRETT-SCOTT FORD AND MATT SAID NO PARTS, WAIT FOR NEXT NOTICE. NEVER RECEIVED NOTICE UNTIL NOW FROM TK HOLDINGS REGARDING BANKRUPTCY. CALLED JARRETT-SCOTT FORD 11-20-2017 AND MATT SAID NO PARTS AND AIRBAG PROBLEM IN DISARRAY BECAUSE OF BANKRUPTCY. CANNOT HELP. WOULD LIKE TO GET AIRBAGS FIXED SINCE THIS IS VERY DANGEROUS.

Nov 20, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRAEGER FORD IN MILWAUKEE, WISCONSIN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 15, 2017

WHEN ARE THE PARTS GOING TO BE AVAILABLE TO TAKE ACTION ON MY RECALL? EVERYONE AROUND SACRAMENTO, CALIFORNIA BEEN TELLING ME PARTS ARE NOT AVAILABLE YET. [email protected]

Nov 15, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TUTTLE-CLICK FORD LINCOLN (43 AUTO CENTER DR, IRVINE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD FORT WORTH AT (817) 200-4212 (5000 BRYANT IRVIN RD, FORT WORTH, TX 76132) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Nov 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, PHONE NUMBER: (941) 275-1267) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

Nov 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SANTA MONICA FORD LINCOLN (1230 SANTA MONICA BLVD, SANTA MONICA, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/9/18*JB

Nov 14, 2017

TAKATA RECALL. DEALER HAS NOT RECEIVED REPLACEMENT AIRBAG INFLATORS SO MY VEHICLE IS AT RISK FOR IMPROPER DEPLOYMENT!

Nov 14, 2017

TAKATA RECALL. DEALER HAS NOT RECEIVED REPLACEMENT AIRBAG INFLATORS SO MY VEHICLE IS AT RISK FOR IMPROPER DEPLOYMENT!

Nov 13, 2017

TAKATA RECALL - RECALL LETTER RECEIVED BUT THE FORD DEALERSHIP HAS INFORMED ME THAT NO PARTS ARE AVAILABLE FOR THE FIX.

Nov 13, 2017

I RECEIVED A LETTER FROM FORD THAT THERE IS A RECALL FOR THE AIR BAG IN MY CAR BACK IN JANUARY 2017, IT HAS BEEN 11 MONTHS AND FORD DEALERSHIP STILL DOESN'T HAVE THE PARTS NEEDED TO DO THE REPAIR. HOW LONG MUST I WAIT TO GET THIS RECALL DONE? I JUST RECEIVED A NOTICE OF CHAPTER 11 CASE # 17-11375 (BLS) THIS WEEK AND I CALLED FORD DEALERSHIP AGAIN TODAY AND WAS TOLD THAT I DO NOT LIVE IN HUMIDITY SO DON'T WORRY. REALLY I HAVE BEEN DRIVING THIS CAR OF THE PAST 5 YEARS WITH A BAD AIR BAG AND I AM NOT TO WORRY !!!!

Mileage: 120

Nov 13, 2017

TAKATA-MANUFACTURED AIRBAG RECALL THIS NOTIFICATION WAS SENT OUT BACK IN JANUARY OF THIS YEAR AND HAS NOT BEEN REMEDIED! THIS IS NOT TIMELY AND IS PUTTING NUMEROUS LIVES AT RISK - THEY NEED TO REINSTALL THE ENTIRE AIRBAG IF THEY CANNOT REPLACE THE FAULTY PART. WAITING ALMOST A YEAR FOR A REMEDY IS UNACCEPTABLE.

Nov 12, 2017

#1 TAKATA RECALL #2 THROTTLE ACTUATOR CONTROL SYSTEM STALL ENGINE TO A LIMP IN TRAFFIC UNEXPECTEDLY VERY DANGEROUS

Mileage: 110,000

Nov 10, 2017

I CALLED THE FREEWAY FORD DEALERSHIP IN BLOOMINGTON MN TO SCHEDULE THE RECALL OF MY AIR BAG. THEY TOLD ME THERE IS NO FIX FOR THE ISSUE YET.

Mileage: 97,000

Nov 10, 2017

TAKATA INFLATORS HAVE NOT BEEN REPLACED. HAVE CALLED REPEATEDLY. HAVE CALLED VARIOUS FORD DEALERSHIP AND THEY HAVE NOT SET UP FREE REPLACEMENT APPT.

Nov 9, 2017

TAKATA RECALL I WAS TOLD EARLY THIS YEAR THAT MY VEHICLE HAS UNSAFE PASSENGER-SIDE AIR BAGS. THIS MEANS MY CAR'S PASSENGER SAFETY IS COMPROMISED. YET NOTHING HAS BEEN DONE WITH MY CAR TO SOLVE THE PROBLEM BY FORD, OTHER THAN A PROMISE THAT SOME DAY THEY WILL PROVIDE A FREE REPLACEMENT. I PURCHASED A BRAND NEW CAR IN 2012 WITH SAFETY AIR BAG FEATURES. HOW LONG SHOULD I HAVE TO WAIT TO GET THEM?

Mileage: 124

Nov 9, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN MOTORS IN REDDING, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THE CONTACT WAS ON ADVANCE NOTICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 9, 2017

TAKATA RECALL, RECEIVED LETTER REGARDING RECALL IN MARCH 2017 AND TO DATE FORD IS SAYING THEY HAVE NOT RECEIVED ANY PARTS TO FIX THIS PROBLEM. WHY IS IT TAKING SO LONG AND HOW DANGEROUS IS THIS WHEN I HAVE PASSENGERS IN MY CAR.

Nov 8, 2017

TAKATA RECALL. HAVE NOT RECEIVED SECOND LETTER TO INFORM ME WHEN I CAN TAKE MY CAR TO THE DEALERSHIP FOR RECALL TO BE RESOLVED WITH THE PASSENGER AIRBAG. MY AIRBAG LIGHT KEEPS COMING ON AND STAYING ON IN MY CAR??

Nov 8, 2017

TAKATA RECALL. AIR BAG STILL NOT REPLACED AS OF NOV 2017 DUE TO LACK OF PARTS.

Nov 8, 2017

WE RECEIVED A LETTER INFORMING US OUR FRONT AIRBAG NEEDED TO BE REPLACED BACK IN MARCH OF 2017. AS OF TODAY (NOVEMBER 8, 2017) FORD STILL DOES NOT HAVE THE REPLACEMENT PART FOR THIS CAR. I'VE SPOKEN TO BOTH OUR LOCAL FORD DEALER AND FORD CUSTOMER SERVICE. THEY ALSO COULDN'T TELL ME WHETHER THE CAR WAS SAFE TO DRIVE OR NOT.

Nov 8, 2017

TAKATA RECALL

Nov 7, 2017 Crash

"TAKATA RECALL" I RECEIVED THE NOTIFICATION CONCERNING THE AIRBAG RECALL IN THE MAIL THE DAY BEFORE THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND WAS EVENTUALLY CONSIDERED TO BE A TOTAL LOSS. THE AIRBAG IN THE DRIVERS SIDE DID DEPLOY AND PIECES OF WHAT I THOUGHT WERE GLASS WERE EMBEDDED IN MY SKIN ON MY LEFT HAND THOUGH THERE WASN'T ANY GLASS IN THAT AREA THAT SEEMED TO BE LOOSE. I ALSO NOTICED THAT THE AIRBAG CONTINUED TO BURN FOR AN EXTREMELY LONG TIME. THE ACCIDENT OCCURRED AND AFTER ALL PARTIES WERE EVALUATED AND THE ROAD WAS CLEARED A BIT, THE TOW TRUCK ARRIVED AND THE STEERING COLUMN STILL HAD SMOKE COMING FROM THE AIRBAG REGION WHICH THE PARAMEDIC MENTIONED SEEMED TO BE LONGER THAT USUAL FOR IT TO STILL BE SMOKING. THIS ACCIDENT OCCURRED WHILE ,Y VEHICLE WAS IN MOTION AND HIT A STOPPED CAR WHICH THEN HIT ANOTHER VEHICLE ON A CITY STREET WHILE DRIVING IN THE FORWARDS POSITION.

Mileage: 141,000

Nov 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, PHONE NUMBER: (800) 923-2893) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 6, 2017

TAKATA RECALL- TAKATA HAS FAILED TO MAKE REPLACEMENT AIRBAGS AVAILABLE OR OFFER ANY TYPE OF "FIX" FOR SAFETY RECALL NOTICE 17S01. THE AMOUNT OF TIME THAT HAS PASSED IS UNACCEPTABLE AND VERY WORRISOME IN THE FACE THAT IT FEELS MY CAR IS A TICKING TIME BOMB OF SORTS.

Nov 6, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERITAGE FORD AT 1-844-362-2226 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 5, 2017

TAKATA RECALL. IN JANUARY 2017 I RECEIVED A RECALL NOTICE FROM FORD STATING THAT MY 2012 FORD FUSION HAD A RECALL REPAIR/REPLACEMENT DUE. THE PART TO BE REPLACED WAS A TAKATA INFLATOR ON THE PASSENGER SIDE THAT COULD CAUSE INJURY OR DEATH TO THE OCCUPANTS. REPEATED PHONE CALLS AND VISITS FROM JANUARY THROUGH OCTOBER 2017 TO TWO OF MY LOCAL FORD DEALERS RESULTED IN REPEATED DENIALS OF REPLACEMENT DUE TO "WE DON'T HAVE THE PARTS" AND "SOME TIME NEXT YEAR" (2018). IT HAS NOW BEEN 10 MONTHS THAT I HAVE BEEN DRIVING A POTENTIALLY LETHAL VEHICLE.

Mileage: 49,000

Nov 4, 2017

TAKATA RECALL: WE RECEIVED A RECALL NOTICE IN MARCH 2017 FOR REPLACEMENT OF A FRONTAL AIRBAG INFLATOR. WE PROMPTLY CONTACTED OUR LOCAL FORD DEALER, BUT WERE TOLD THAT THE PARTS WERE NOT AVAILABLE AND THAT WE WOULD BE CONTACTED WHEN THEY CAME IN. TODAY IS NOVEMBER 3, 2017 AND WE STILL HAVE NOT BEEN CONTACTED TO HAVE THE PARTS REPLACED.

Nov 4, 2017

TAKATA RECALL I HAVE PUT IN 2 CALLS TO THE LOCAL DEALERSHIP TO GET MY AIRBAG RECALL ISSUE FIXED, AND NOTHING HAS HAPPENED. I AM AFRAID TO DRIVE MY CAR BECAUSE IF I GET IN AN ACCIDENT, IT COULD KILL ME. WHEN ARE THEY GOING TO GET THE PARTS AND FIX THIS OR GIVE ME A REPLACEMENT CAR?

Nov 3, 2017

TAKATA RECALL. I RECEIVED A RECALL NOTICE IN MARCH OF 2017. I HAVE CONTACTED MY FORD DEALER SEVERAL TIMES AND CONTINUE TO BE TOLD THAT THEY DO NOT HAVE THE REPLACEMENT PARTS AND HAVE NO IDEA WHEN THEY WILL HAVE THEM. I AM NOT COMFORTABLE DRIVING A CAR WHEN THE AIRBAG MAY EXPLODE.

Nov 3, 2017

TAKATA RECALL...THEY STATE THEY HAVE NO REMEDY FOR THIS WHEN I PUT MY VIN# IN AT THE AIRBAGRECALL.COM SITE AND IT HAS BEEN ON RECALL SINCE JANUARY 2017. ALSO WE HAD AN ISSUE WITH THE DRIVER'S DOOR NOT UNLOCKING AND STUCK WHERE SOMEONE IN THE CAR WOULD NOT BE ABLE TO GET OUT WITHOUT CLIMBING OUT THE WINDOW. HAD IT IN THE SHOP FOR REPAIR EVEN THOUGH THEY HAVE RECALLED 2013 AND ABOVE FOR THIS VERY REASON. THE FORD DEALERSHIP SAID THE 2012 FORD FUSION WAS NOT INCLUDED. WE HAD TO PAY $100 (WARRANTY DEDUCTIBLE) TO HAVE THEM FIX IT. I FEEL IF IT IS KNOWN ON OTHER MODEL YEARS THIS ONE SHOULD HAVE BEEN COVERED.

Mileage: 45,000

Nov 2, 2017

TAKATA RECALL A RECALL WAS ISSUED ON JANUARY 10TH, 2017. I BELIEVE IT HAS BEEN AN UNREASONABLE AMOUNT OF TIME FOR THE MANUFACTURER TO HAVE NOT ADDRESSED THIS SAFETY ISSUE.

Mileage: 90,000

Nov 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (DON DAVIS AUTO GROUP IN ARLINGTON, TX, 877-424-4944) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WATSON QUALITY FORD (6130 N HWY 55, JACKSON, MS 601-956-7000) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RUSSELL & SMITH FORD AT (713) 358-4494 (3440 S LOOP W, HOUSTON, TX 77025) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Nov 1, 2017

TAKATA RECALL. I'VE RECEIVED 2 NOTICES ABOUT THE RECALL AND HAVE CONTACTED LOCAL FORD DEALERSHIPS REGARDING THE PART REPLACEMENT AND WAS TOLD BOTH TIMES THAT THERE ARE NO PARTS AVAILABLE AND FORD HAS NOT ANNOUNCED WHAT THEY ARE GOING TO DO. I RECEIVED THE FIRST NOTICE IN JAN/FEB 2017. IT'S NOW NOVEMBER 1, 2017. THIS IS TAKING ENTIRELY TOO LONG ESPECIALLY IF MY FAMILY'S SAFETY IS INVOLVED.

Oct 31, 2017

TAKATA RECALL - IT HAS BEEN ALMOST A YEAR SINCE I RECEIVED THE ORIGINAL RECALL NOTICE REGARDING AIRBAG REPLACEMENT FROM FORD, BUT NO REMEDY HAS BEEN MADE AVAILABLE AS OF THIS DATE. NO ONE CAN PROVIDE ANY INFORMATION AS TO WHEN THIS WILL BE CORRECTED.

Oct 31, 2017

HIT A DEER CAUSING $6600 DAMAGE TO THE FRONT END OF THE CAR. THE AIR BAGS NEVER DEPLOYED. WAS TRAVELING ON A COUNTY HIGHWAY K TRAVELING ABOUT 35 MPH. REPORTED INCIDENT TO THE WAUKESHA COUNTY SHERIFF DEPARTMENT IN WISCONSIN .REPAIRS OCCURRED AT MERTON AUTO BODY SHOP IN MERTON WI.

Mileage: 42,000

Oct 31, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COVERT FORD LINCOLN, 11514 RESEARCH BLVD, AUSTIN, TX 78758 (512) 345-4343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 31, 2017

TAKATA RECALL. I RECEIVED WRITTEN NOTICE FROM FORD IN MARCH 2017 THAT "FRONTAL AIR BAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIR BAG DEPLOYMENT. A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH..." I CALLED FORD COMPANY TODAY 10/31/17 (8 MONTHS AFTER THE INITIAL NOTICE WHICH I TOOK VERY SERIOUSLY) AND WAS TOLD BY THE FORD REPRESENTATIVE THAT THEY HAVE NO DATE FOR WHEN THE PARTS FOR THE REMEDY WOULD BE AVAILABLE. SO FORD HAS TOLD ME THAT ME AND MY WIFE COULD SUFFER SERIOUS INJURY OR DEATH IN THE EVENT THAT THE AIRBAG IS DEPLOYED AND THERE IS NO TIMEFRAME FOR RESOLVING THIS VERY SERIOUS DEFICIENCY. PLEASE TELL ME WHAT ACTION IS BEING TAKEN TO MAKE FORD BE MORE RESPONSIVE

Oct 31, 2017

TAKATA RECALL. NO REMEDY IS AVAILABLE ACCORDING TO RECALL SITE. THIS HAS BEEN TRUE FOR 11 MONTHS.

Mileage: 15,500

Oct 31, 2017

TAKATA RECALL. I HAD RECEIVED NOTICE OF MY AIRBAG INFLATOR BEING RECALLED ON JANUARY 10TH, 2017. IT IS OCTOBER 31ST, 2017 AND FORD IS STILL UNABLE TO CHANGE OUT MY INFLATOR AND MAKE IT SAFE TO DRIVE. THIS AIRBAG INFLATOR NEEDS TO BE REPLACED IN A MORE TIMELY MANNER TO PREVENT POSSIBLE INJURY. THANK YOU.

Oct 30, 2017

TAKATA RECALL THE RECALL WAS ISSUED JANUARY 2017. WE STILL HAVE NOT RECEIVED INFORMATION ON HOW TO HAVE THE ARE BAGS FIXED OR REPLACED.

Oct 30, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE VEHICLE INDICATED THAT THE PASSENGER AIR BAG WAS NOT ACTIVE. THE CONTACT CALLED MCLARTY FORD (3232 SUMMERHILL RD, TEXARKANA, TX 75503; 903-792-7121) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 112,000

Oct 30, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BAILEY AUTO PLAZA (1546 4TH ST, GRAHAM, TX 76450) WHO STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PARTS ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 29, 2017

TAKATA RECALL IN MAY OR JUNE 2017 AND I WENT TO DEALERSHIP IN AUGUST AND THEY INFORMED US THAT THEY DID NOT HAVE THE REPLACEMENT.

Mileage: 45,000

Oct 29, 2017 Crash

I WAS IN A CAR ACCIDENT THE POWER STEERING FAILED I HIT A TELEPHONE POLE. THE IT BAGS NEVER DEPLOYED AND I SMACKED MY HEAD

Oct 27, 2017

"TAKATA RECALL"

Oct 27, 2017 Crash

TL* THE CONTACT OWNED A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT'S VEHICLE WAS T-BONED AND THE DRIVER'S DOOR WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO FORD MILLER MOTORS IN BURLINGTON, WISCONSIN. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

Oct 27, 2017

TAKATA RECALL------ I AM GETTING NO WHERE WITH MY DEALERSHIP. I GOT MY LETTER IN MARCH 2017. I HAVE BEEN CALLING TWICE A MONTH (HARDY FORD & CHEVROLET) ABOUT GETTING IT REPLACED AND EVERY PERSON I TALK TO SAYS THAT THE PARTS (FOR MY FORD FUSION 2012) HAVE STILL NOT COME IN AND NO ONE AT ANY DEALERSHIP IS GETTING THEM AT THIS TIME. THEN WHY SEND OUT THE LETTERS AND TELL US TO HAVE IT REPAIRED... CAN YOU HELP WITH THIS SITUATION? ARE THEY TELLING THE TRUTH OR STALLING IN DOING THE REPAIR? WHERE DO I GET ANSWERS OR HELP FROM THIS POINT? A FORD OWNER DALLAS, GEORGIA

Oct 26, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEBERT'S TOWN AND COUNTRY FORD LINCOLN (405 INDUSTRIAL DR, MINDEN, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 26, 2017

TAKATA RECALL

Oct 26, 2017

TAKATA RECALL

Oct 26, 2017

TAKATA RECALL. FORD WILL NOT REPLACE THE DANGEROUS PASSENGER AIRBAG. PROPER AIRBAGS HAVE BEEN INSTALLED IN 2013, 2014, 2015, 2016, 2017 AND 2018 FORDS BUT THE COMPANY REFUSES TO REPLACE OURS. I CAN'T TAKE A TRIP ANYWHERE AND PLACE MY WIFE'S LIFE IN DANGER. INEXCUSABLE, CRIMINAL DELAY BY FORD.

Oct 26, 2017

TAKATA RECALL, WE CONTACTED OUR FORD DEALER SEVERAL TIMES ABOUT THIS AND THEY STATED THEY ARE WAING FOR PARTS. THEY HAVE TOLD US THIS ON SEVERAL OCCASIONS. WE FEEL THIS IS A VERY DANGEROUS RECALL AND SHOULD BE HANDLED AS SUCH.

Oct 26, 2017

I RECEIVED THE AIRBAG RECALL LETTER, AND CALLED A FORD DEALER TO CHANGE IT. THEY TOLD ME THAT THEY DON'T HAVE THAT AIRBAG ANYMORE. THEY SUGGESTED ME TO CALL THEM AGAIN IN A FEW WEEKS. I DID IT, AND GOT THE SAME ANSWER. PLEASE LET ME KNOW WHAT TO DO. WHERE CAN CHANGE IT?

Oct 25, 2017

THERE IS AN ACTIVE RECALL DATING BACK TO JANUARY 10, 2017 AND STILL NO REMEDY FOR THIS. SEE ATTACHED.

Oct 25, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/2/18*JB

Oct 25, 2017

TAKATA RECALL NOTHING YET

Oct 25, 2017

TAKATA RECALL. RECEIVED NOTICE THAT AIRBAG WAS UNDER RECALL. DROPPED BY FORD DEALERSHIP AND WAS NOTIFIED THAT THEY DO NOT HAVE A DATE AS TO WHEN THE REPLACEMENT AIRBAG WILL BE BACK IN STOCK. MY SON IS DRIVING THIS VEHICLE DAILY TO COLLEGE AND I AM WORRIED THAT THE AIRBAG WILL DEPLOY UNEXPECTEDLY WHILE HE'S DRIVING.

Oct 25, 2017

TAKATA RECAL____ OK CALLED FORD, RECALL HAS BEEN OUT FOR 10 MONTHS AND NO FORD HAS THE PARTS FOR THE AIRBAG RECALL , THAT IS A MAJOR SAFETY PROBLEM

Oct 25, 2017

TAKATA RECALL SHOULD BE RESOLVED IMMEDIATELY VIA AUTO DEALER SAM GALLOWAY FORD, FORT MYERS, FL DUE TO THE FACT VEHICLE IS EXPOSED TO HIGH HEAT, HIGH HUMIDITY CONDITIONS. YET, SINCE JANUARY 2017 THEY HAVE DONE NOTHING. AND STILL REFUSE TO REPAIR AND/ OR REPLACE AFFECTED AIRBAG. THIS SHOULD NOT BE AN OUT OF POCKET EXPENSE TO VEHICLE OWNER. TK HOLDINGS INC. CIVIL LAWSUIT SHOULD NOT AFFECT VEHICLE OWNER BECAUSE AIRBAG DEFECT MAY CAUSE SERIOUS INJURY AND/ OR DEATH.

Oct 24, 2017

TAKATA INFLATORS. I AM PART OF THE RECALL EFFECTING TAKATA INFLATORS. I HAVE CONTACT MULINAX APOPKA A FEW TIMES AND THEY DO NOT HAVE STOCK OF THIS PART

Mileage: 60,000

Oct 24, 2017

TAKATA RECALL

Oct 23, 2017 Crash

TAKATA RECALL.....THE RECALL HAS BEEN IN PLACE SINCE JANUARY 2017 AND NO PARTS HAVE BEEN PROVIDED TO CORRECT THE PROBLEM 10 MONTHS LATER. I WAS HIT FROM BEHIND IN AUGUST AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS MOVING WHEN HIT FROM BEHIND WHEN EXITING A RAMP TO TURN ONTO A MAJOR ROAD.

Mileage: 96,000

Oct 23, 2017

I RECEIVED THE SAFETY RECALL NOTICE 17S01 / NHTSA RECALL 17V-024 IN MARCH 2017. IT IS NOW 10/23/17 AND I STILL CANNOT FIND A FORD DEALERSHIP THAT HAS THE PARTS TO FIX THE PROBLEM. I JUST RECEIVED NOTICE THAT TAKATA IS FILING BANKRUPTCY AND THAT I SHOULD FIND A DEALERSHIP TO FIX IT. UNFORTUNATELY ALL FORD DEALERS IN THE RALEIGH AREA SAY THAT THEY STILL DON'T HAVE PARTS.

Oct 23, 2017

RECALL

Oct 23, 2017

TAKATA RECALL-NOT RESOLVED IN TIMELY MANNER. A NOTICE WAS SENT TO ME IN MARCH 2017, NOTHING HAS BEEN DONE ABOUT THIS, MY FAMILY AND I ARE RIDING AROUND IN A TICKING TIME BOMB! UNABLE TO GET IN TOUCH WITH ANYONE WITH TK HOLDINGS INC OR FIND ANY INFO ON HOW TO GET MY AIRBAG REPLACED, THEY JUST HAVE RECORDINGS AND SEND YOU TO NOWHERE

Oct 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (MAC HAIK FORD LINCOLN, 7201 N INTERSTATE HWY 35, GEORGETOWN, TX, 78628) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 20, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF THE TK SETTLEMENT LETTER AND NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON JENKINS CAROLINA FORD, 3217 N MAIN ST, FUQUAY VARINA, NC 27526) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/1/18*JB

Oct 20, 2017

TAKATA RECALL - FORD HAS SENT LETTER OF RECALL IN FEBRUARY OF 2017. THEY HAVE ORDERED REPLACEMENT PARTS AND THAT IS WHERE IT STANDS AS OF OCTOBER 20, 2017 . FORD HASN'T BEEN ABLE TO SUPPALY PARTS TO MY FORD DEALER IN DADE CITY FLORIDA. I HAVE HAD NO VEHICLE MALFUNCTION ONLY WAITING TO GET THE RECALL FIXED. IT IS THE AIR BAG ON THE PASSENGER SIDE ONLY I HAVE BEEN INFORMED.

Oct 20, 2017

TAKATA RECALL

Oct 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREENWAY FORD LOCATED AT 9001 E COLONIAL DR, ORLANDO , FL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

Oct 19, 2017

"TAKATA RECALL"-SARASOTA FORD DEALERSHIP HAS INDICATED TO ME THAT THE FORD MANUFACTURER DOES NOT YET HAVE THE REPLACEMENT PARTS AVAILABLE DESPITE THE RECALL ORDER BEING ISSUED IN JANUARY 2017 (17VO24).

Oct 19, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WENT TO A LOCAL DEALER (SARASOTA FORD, 707 S WASHINGTON BLVD, SARASOTA, FL 34236) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN VIN CORRECTED UPDATED 8/1/18*JB VIN CORRECTED, UPDATED 7/31/18*JB

Oct 18, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE IN THE STEERING AREA. THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

Oct 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SAM GALLOWAY FORD LINCOLN AT (239) 936-2193 (1800 BOY SCOUT DR, FORT MYERS, FL 33907) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Oct 16, 2017

TAKATA RECALL. I HAVE REPORTED THIS BEFORE, YET NOTHING HAS BEEN DONE. I AM VOLUNTARILY TURNING THE CAR IN SINCE THEY DON'T WANT TO FIX IT. THEY HAVE HAD ALMOST A YEAR TO FIX IT AND HAVE DONE NOTHING. THERE HAS BEEN NO ACCIDENT WITH THE CAR. THE BAG HAS NOT DEPLOYED. CAN NOT PUT IN A DATE AS NOTHING HAS HAPPENED YET.

Oct 3, 2017

AIRBAG READINESS LIGHT IS ON, STATIONARY, AT STARTUP.

Mileage: 66,379

Sep 25, 2017

PERSON SETTING IN PASSENGER SEAT WITH SEAT BELT UNBUCKLE AND ENGINE RUNNING, BUT NOT MOVING. LIGHT ON INSTRUMENT PANEL SHOWING THAT SEAT BELT UNBUCKLED AND AIR BAG DEPLOYED.

Sep 15, 2017

RECEIVED NOTICE OF RECALL MARCH 2017. CONTACTED WORLD FORD PENSACOLA IN MAY 2017, JULY 2017 AND SEPTEMBER 2017. I AM ALWAYS TOLD THAT I HAVE BEEN PLACED ON A WAITING LIST. THIS IS A VERY SERIOUS RECALL, DUE TO BEING IN HIGH HUMIDITY AREA AND HAVING A TAKATA AIR BAG.

Sep 7, 2017

FORD WORKED ON MY FORD FUSION 2012 REPAIRED AIR CONDITIONER ON JULY 7, 2017, BUT AIR WENT OUT AGAIN ON SEPTEMBER 6, 2017. FORD DEALER REFUSE TO FIX THE REOCCURRING PROBLEM. IN ADDITION, THERE IS A RECALL ON THE AIRBAG, BUT FORD REFUSES TO FIX THE DEFECTED AIR BAG. THERE IS A POSSIBILITY THAT THE AIR BAG MAY EXPLODE CAUSING INJURY. WHILE DRIVING I CAN SMELL A BURNT ODOR WAS COMING FROM THE AIR BAG. TOOK VEHICLE TO CHANGE THE AIRBAG ON SEPT 6, 2017, BUT FORD REFUSED TO FIX THE DEFECTED AIR BAG, AND WOULD NOT GIVE ME A LOANER VEHICLE.

Mileage: 47,335

Aug 30, 2017

TAKATA RECALL. NO ETA PROVIDED FOR REPLACEMENT PARTS AS OF 08/30/2017. NO STATEMENT FROM FORD ON THE SAFETY OF THE VEHICLE.

Aug 22, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER FORD FAIRFIELD LOCATED AT 3050 AUTO MALL CT, FAIRFIELD, CA 9453, PHONE NUMBER: (707) 716-2144 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE VEHICLE. THE CONTACT WAS CONCERNED THAT HE COULD NOT HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT OF THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MIZE FORD, 5348 TENNESSEE HWY 153, HIXSON, TN 37343 (423) 875-2023) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 12, 2017

TAKATA RECALL RECEIVED A LETTER FROM FORD CO IN MARCH 2017 THAT STATED AIRBAG SUBJECT TO RECALL AND THAT THEY WILL CONTACT ME WHEN REPLACEMENT AVAIALABLR. STILL HAVE NOT BEEN CONTACTED

Aug 11, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THEIR AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTACTED THE WORLD FORD OF PENSACOLA DEALER, LOCATED ON 6397 PENSACOLA BLVD PENSACOLA FL 32505, WHO INFORMED THE CONTACT THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Mileage: 99,000

Aug 10, 2017

TAKATA RECALL I RECEIVED A NOTICE FROM FORD THAT OUR 2012 FORD FUSION IS UNDER THE TAKATA RECALL BACK IN MARCH 2017. WHEN WILL THEY GET THIS FIXED? MY SON IS DRIVING THIS VEHICLE AT COLLEGE! THIS IS VERY DANGEROUS. THEY NEED TO FIX THIS ASAP!

Jul 31, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (TIMBERLAND FORD LOCATED AT 2441 S BYRON BUTLER PKWY PERRY, FL 32348) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 28, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FAYETTEVILLE FORD IN FAYETTEVILLE, GEORGIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 27, 2017

RESTRAINT CONTROL MODULE - SENSOR ASSEMBLY FAILED

Mileage: 57,000

Jun 30, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER DID NOT KNOW WHEN A REMEDY WOULD AVAILABLE AND DID NOT OFFER ADDITIONAL ASSISTANCE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 30, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ALLEN VIGIL FORD (LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 29, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HELMAN FORD LOCATED ON 12220 SOUTHWEST FWY, STAFFORD, TX, 77477) AND THE CONTACT WAS INFORMED THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE DEALER WAS NOT SURE WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY DID NOT KNOW THE RESOLUTION TIME FRAME. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE PASSENGER AIR BAG OFF WARNING LIGHT ILLUMINATED EVEN WHEN THERE WAS A PASSENGER SEATED. THE CONTACT INFORMED THE MCLORTY FORD DEALER WHO STATED THAT THE PASSENGER AIR BAG BEING OFF WAS NOT OF CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Mileage: 110,000

Jun 23, 2017

RECEIVED RECALL IN MARCH 2017 AND HAVE NO RESPONSE, CANNOT FIND INFORMATION, IT DOES NOT MAKE ME FEEL SAFE , OR WHY I TRUST YOU

Jun 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASHEVILLE FORD LINCOLN 611 BREVARD RD, ASHEVILLE, NC 28806 (828) 253-2731) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND SHE DID NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT INQUIRED ABOUT A LOANER VEHICLE, BUT WAS DENIED BY THE MANUFACTURER AND DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GUS MUCHADO FORD AT 305-238-9211) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE CONTACT COULD LOCATE A DEALER FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/29/2017*JS *JS *JS

May 19, 2017

RECALL STATES THERE IS A SAFETY DEFECT WITH THE AIRBAGS THAT COULD CAUSE INJURY OR DEATH. ANY SAFETY DEFECT THAT CAN CAUSE INJURY OR DEATH MAKES THE VEHICLE UNSAFE TO DRIVE AND PLACES THE OCCUPANTS AT RISK OF PERSONAL INJURY OR LOSS OF LIFE. IT NHTSA LEGAL AND MORAL RESPONSIBILITY TO PROTECT THE PUBLIC FROM SUCH SAFETY DEFECTS. OTHER THAN THE RECALL NOTICE, THE FORD MOTOR COMPANY WILL NOT PROVIDE ANY DETAIL OR UPDATE ON WHEN THEY WILL FIX THE DEFECT OTHER THAN TO SAY WE WILL SEND YOU A LETTER. FORD PROVIDED A NUMBER TO CALL FOR ADDITIONAL INFORMATION, BUT THE ONLY INFORMATION THEY PROVIDE IS THAT THERE IS NOTING THEY CAN DO AND THEY WILL SEND A LETTER AT SOME POINT IN THE FUTURE. I REALLY WISH THE NHTSA WOULD REALLY DO THEIR JOBS TO PROTECT THE PUBLIC AND INSURE THESE COMPANIES CORRECT THESE LIFE THREATENING SAFETY DEFECT AND PROVIDE THE CONSUMERS SAFE ALTERNATIVE TRANSPORTATION UNTIL THEY CAN FIX THE LIFE THREATENING SAFETY DEFECTS IN THE VEHICLES THEY HAVE SOLD. THIS IS THE SECOND COMPLAINT FILED AND NHTSA DID NOT RESPOND TO THE INITIAL COMPLAINT. FAILURE TO RESPOND TO THIS COMPLAINT WILL LEAD TO A FORMAL COMPLAINT TO THE OIG ON YOUR NEGLIGENCE IN THIS MATTER!

May 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD RECEIVE ANOTHER NOTICE WHEN THE PART BECOMES AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 25, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ABILITY SEIZED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE POWER STEERING GEAR NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE POWER STEERING MODULE WAS REPROGRAMMED PER A MANUFACTURER RECALL IN MAY OF 2016. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE EXCEEDED THE MILEAGE TO BE REPAIRED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,333. THE CONSUMER REQUESTED A STATUS UPDATE ON THE VEHICLE OWNER'S QUESTIONNAIRE. *JS THE CONSUMER STATED THERE WAS AN AIR BAG RECALL REPAIR ISSUED FOR THE VEHCILE, BUT THE PARTS WERE NOT AVAILABLE. *JS

Mileage: 154,333

Apr 3, 2017

TAKATA RECALL. FORD SENT RECALL LETTER FOR VEHICLE AIRBAG DEFECT. THEY SAY THE REPLACMENT IS NOT AVAILABLE. I HAVE CONTACTED LOCAL DEALER, AND NATIONAL CALL NUMBER TO COMPLAIN AND TRY TO GET REPAIR OF THE RECALL DEFECT. IT IS NOT AVAILABLE. NO ONE KNOWS WHEN IT WILL BE AVAILABLE. MAYBE MONTHS. I WAS TOLD THE PART MUST BE DESIGNED AND MFG, BEFORE AVAILABLE. I REQUESTED INTERIM REPAIR OR LOANER. NONE IS AVAILABLE. I TOLD THEM MY CONCERN OF DRIVING VEHICLE WITH DEFECT. THEY SAY FORD DOES NOT KNOW OF ANY PROBLEM WITH THE AIRBAGS. IF NO PROBLEM, WHY ARE THEY RECALLING? MY VEHICLE RE-SELL VALUE IS LOST WITH THE DEFECT PRESENT. I THINK FORD IS NOT TAKING CARE OF THIS RECALL. SENDING ME A LETTER NOTICE, WITH NO FIX, IS NOTHING. I CANNOT SELL, REPLACE, GET A NEW CAR OR QUIT DRIVING THE CAR WHILE I WAIT FOR FORD.

Mileage: 20,000

Mar 28, 2017

TAKATA RECALL FORD REFUSING TO ISSUE A LOANER STATING THAT IT IS NOT ELIGIBLE. CONSUMER IS AT RISK WHILE DRIVING WITH PASSENGERS.

Mar 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 17, 2017

"TAKATA RECALL" AND VEHICLE SPEED LIMIT POSSIBLE STEERING PROBLEM.

Mar 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE MANUFACTURER STATED THAT THE CONTACT WOULD NEED TO WAIT UNTIL THE NOTICE WAS RECEIVED, BUT PROVIDED NO SPECIFIC TIMEFRAME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS EXPERIENCING ISSUES WITH THE STEERING COLUMN IN THE VEHICLE. THE DEALER INSPECTED AND REPAIRED THE VEHICLE, BUT PROVIDED NO WRITTEN DIAGNOSIS TO VERIFY WHAT WAS REPAIRED. IN ADDITION, THE TRACTION CONTROL AND EPS WARNING INDICATORS RANDOMLY FLASHED. AS A RESULT, THE POWER STEERING AND TRACTION CONTROL FAILED RANDOMLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). IN ADDITION, THE TPMS WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 13, 2017

TAKATA RECALL-I RECEIVED A LETTER FROM FORD THIS MONTH (03/2017) THAT MY VEHICLE WAS AFFECTED. MY VIN IS NOT LISTED ON THE NHTSA WEBSITE AND IS NOT AVAILABLE TO YOUR REPRESENTATIVE WHEN I CALLED THE NHTSA. I CALLED FORD HQ, AND MY CAR IS AFFECTED. I DO NOT FEEL SAFE DRIVING MY CAR (I LIVE IN FLORIDA-A "ZONE A", HIGH-RISK STATE) AND DRIVE FREQUENTLY. I WAS TOLD BY A REPRESENTATIVE WHEN I CALLED FORD THAT THE NHTSA HAS STATED THAT THE CARS ARE PERFECTLY SAFE TO DRIVE AND THAT I SHOULD NOT BE CONCERNED. I SEARCHED YOUR WEBSITE AND DID NOT FIND ANY INFORMATION STATING THIS. WHEN I CALLED, A REPRESENTATIVE FROM THE NHTSA TOLD ME THAT THIS IS NOT CORRECT AND THAT THE NHTSA HAS NOT RELEASED ANY SUCH STATEMENT. I THOUGHT IT WAS IMPORTANT FOR YOU TO KNOW THAT FORD REPRESENTATIVES ARE USING YOUR NAME AND CREDIBILITY AS AN AGENCY TO DECEIVE THEIR CUSTOMERS AND LEAD THEM TO BELIEVE THAT THEY ARE PERFECTLY SAFE DRIVING CARS WITH TAKATA AIRBAGS.

Mar 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/19/17*LJ UPDATED 05/24/2017*JS

Mar 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 6, 2017

FORD MOTOR COMPANY HAS NOTIFIED ME THAT THE VEHICLE HAS A SERIOUS SAFETY DEFECT WITH THE AIRBAG SYSTEM WHERE THE INFLATOR MAY RUPTURE RESULTING IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. AS THIS STATEMENT INDICATES THE DEFECT CAN CAUSE LIFE THREATENING INJURIES THIS DEFECT MAKES THE VEHICLE UNSAFE TO DRIVE AS IT PUTS THE DRIVER AND PASSENGER AT RISK OF SERIOUS INJURY OR DEATH DUE TO THIS KNOWN SAFETY DEFECT. FORD MOTOR COMPANY REPRESENTATIVE STATE THEY DO NOT HAVE THE PART TO MAKE THE NECESSARY REPAIRS TO CORRECT THE SERIOUS LIFE SAFETY DEFECT WITH THE VEHICLE AND DO NOT KNOW WHEN THEY WILL HAVE THE PARTS. THIS IS A KNOW LIFE THREATENING SAFETY DEFECT THAT PLACES THE OCCUPANTS OF THE VEHICLE AT RISK OF SERIOUS INJURY OR DEATH EVERY TIME THE VEHICLE IS DRIVEN PLACING FORD MOTOR COMPANY AND THE NHTSA CRIMINALLY LIABLE OF ANY INJURIES AND DEATHS THAT MAY OCCUR DUE TO THEIR NEGLIGENCE IN REMOVING THOSE VEHICLES FROM THE ROADS AND PROVIDING THE OWNERS A SAFE ALTERNATIVE UNTIL THE MANUFACTURERS CAN PRODUCE THE PARTS AND MAKE THE NECESSARY REPAIRS TO CORRECT THE SERIOUS LIFE THREATENING SAFETY DEFECT IN THESE VEHICLES.

Mileage: 116,000

Feb 15, 2017

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK AROUND THE AIR BAG PORTION OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER CONFIRMED THAT THERE WERE SEVERE CRACKS AROUND THE AIR BAG AREA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 03/29/17 LJ *CN

Mileage: 50,000

Feb 18, 2016

TURNED MY CAR ON TONIGHT AND AN ALERT CAME ACROSS MY DISPLAY: POWER STEERING MALFUNCTION. MY CAR WAS IN PARK. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.

Mileage: 79,000

Feb 9, 2016

TURNED MY CAR ON AND AN ALERT CAME ACROSS THE SCREEN OF MY DASH. POWER STEERING MALFUNCTION. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.

Mileage: 78,000

Oct 23, 2015 Crash

ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.

Mileage: 36,000

Oct 1, 2015

MID 2014 THE AIRBAG INDICATOR ON DASH BOARD ACTIVATED WHEN I STARTED THE CAR AND REMAINED LIT WHILE DRIVING. AT NEXT OIL CHANGE THE DEALER STATED THE RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. LOCATED AN ACTIVE RECALL FOR THIS ISSUE ONLINE, BUT IT IS ONLY FOR MODEL YEARS 2013-2015. MY CAR IS 2012 AND PER THE DEALER NOT INCLUDED IN RECALL. AD TO THAT, THE RESTRAINT CONTROL IS A SPECIFIC EXCLUSION TO THEIR WARRANT CONTRACTS INDICATING THEY KNEW THERE WAS AN ISSUE WITH THE PART. I UNDERSTAND THAT THE CONTROL MODULE SHORTS OUT.

Mileage: 45,000

Sep 21, 2015

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 7, 2015 Crash

9/2/2015 OWNER DRIVING A 2012 FORD FUSION SE ON HIGHWAY WHEN AIR BAG FAILED TO DEPLAY IN A SEVERE CRASH. VEHICLE WAS TOTALED. IMPACT WAS INITITATED BY A FLAT BED TOW TRUCK SIDEWIPED ON THE DRIVERS SIDE. THE VEHICLE WAS PROPELLED TWO LANES THE AIR BAG SYSTEM FAILED TO RECOGNIZE THE IMPACT. DRIVER BRACED FOR IMACT WHEN AIR BAG DID NOT ENGAGE. DRIVER ALIVE TODAY BECAUSE OF INSTINCT NOT AIR BAG SAFETY SYSTEM.

Mileage: 96,000

Apr 22, 2015 Crash

DRIVING NORTH ON A THREE LANE ROAD IN WHICH I WAS IN THE FAR LEFT LANE WHILE THERE WAS A VEHICLE TO THE RIGHT OF ME IN THE MIDDLE LANE. THE VEHICLE IN THE MIDDLE LANE TRIED MAKING A LEFT TURN ONTO A STREET IN WHICH THAT LANE WAS NOT POSSIBLE. THE VEHICLE BRAZED THE RIGHT SIDE OF MY VEHICLE AND DIVERTED ME TO CRASH HEAD ON INTO AN OVERPASS CEMENT STRUCTURE. MY FRONT AIRBAGS DID NOT DEPLOY. THE SPEED I WAS TRAVELING BEFORE I WAS HIT AND RAN INTO THE OVERPASS STRUCTURE WAS 35-40 MPH AND THE SPEED OF MY VEHICLE WHEN IT RAN INTO THE OVERPASS STRUCTURE AND CAME TO A COMPLETE STOP WAS 25-30 MPH. MY VEHICLE HAS BEEN CLAIMED AS A TOTAL LOSS. *TR

Mileage: 67,000

Apr 20, 2015 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH GOING DOWN A HILL, THE ANTI-SWAY AND POWER STEERING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED OR IF THERE WAS A POLICE REPORT FILED. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 12, 2015 Crash

VEHICLE WAS HIT TWICE ON RIGHT (PASSENGER) SIDE. IMPACT WAS HARD AND CONTINUOUS AND PUSHED THE CAR AGAINST BARRIER WALL ON LEFT SIDE. THE CAR WAS TOTALED. FRONT PASSENGER SIDE DOOR WAS SEVERELY DENTED. NONE OF THE AIR BAGS DEPLOYED ALTHOUGH VEHICLE WAS SUPPOSED TO BE EQUIPPED WITH SIDE AIR BAGS.

Mileage: 33,500

Jan 4, 2015

12-9-13 AIR BAG LIGHT CONTINUES TO STAY ON. I TOOK TO DEALER THEY DID DIAGNOSTICS AND CLEARED CODE AND GAVE BACK TO ME. 12-20-13 AIR BAG LIGHT CONTINUED TO KEEP COMING ON AND STAYING ON SO I TOOK BACK THIS TIME THEY REPLACED AIR BAG CIRCUIT CONNECTOR. 1-9-14 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER THIS TIME REPLACED SEAT HARNESS. 1-13-14 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER THIS TIME REPLACED SEAT HARNESS A 2ND TIME SAID FIRST WAS DEFECTED THEY JUST PUT ON. LEFT DEALER HAD TO GO RIGHT BACK I COULDN'T EVEN MOVE BY POWER SEAT BACK IT WAS GETTING STUCK. DEC 2014 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER SAID HAD TO ORDER A MODULE FOR IT. CURRENTLY NOW IT'S STILL IN THERE WAITING ON PART. ALSO KNOCKING NOISE IN FRONT END SINCE 25000 MILES DEALER KEEP PASSING OFF AND LUBING IT. NOW FROM MY DEC 2014 VISIT THEY ORDERED A STEERING COLUMN TO BE REPLACED THAT IS BEING PUT IN NOW AS WELL THEY HAVE HAD SINCE LAST TUESDAY (NOW WARRANTY UP 39000 MILES). DEALER CLAIMED A CODE TOLD THEM THIS TIME TO REPLACE THE STEERING COLUMN YET IT HAD BEEN DOING IT OVER A YEAR. *TR

Mileage: 25,973

Oct 24, 2014

JUST CHECKING TO SEE IF THERE IS A RECALL ON THE AIRBAGS IN MY CAR. *TR

Mileage: 32,000

Oct 16, 2014

DRIVER'S SIDE AIR BAG LIGHT CAME ON AND STAYED ON. DROVE VEHICLE TO FORD DEALERSHIP. FORD VERIFIED AIR BAG LIGHT ON. EEC TESTED AND RECEIVED B0020-13, PINPOINT TESTED; FOUND NO CIRCUIT CONCERNS AND RESISTANCE 2.4OHMS TO SIDE AIR BAG. FORD TECH CLEARED CODES AND THEY CAME BACK. ORDERED SENSOR ASSEMBLY. REPLACED RCM AS PER MANUAL. RETESTED OK *TR

Mileage: 21,859

Oct 16, 2014

DRIVER'S SIDE AIR BAG LIGHT CAME ON FOR THE 2ND TIME. TOOK VEHICLE TO FORD DEALERSHIP. FORD VERIFIED AIR BAG LIGHT TO BE ON. FORD CHECKED CONNECTOR TO AIR BAG MODULE AND FOUND CONNECTOR WAS FAULTY SO THEY REPLACED CONNECTOR. CHECKED OK. *TR

Mileage: 21,973

Sep 29, 2014

PASSENGER AIRBAG INTERMITTENTLY TURNS OFF WHILE A FULL SIZED ADULT IS IN PASSENGER SEAT. *TR

Sep 22, 2014 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE CAUSING IT TO CRASH INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, BACK AND SHOULDER INJURIES. ALSO, THE REAR PASSENGER SUSTAINED HEAD, NECK, BACK AND SHOULDER INJURIES. BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

Jul 17, 2014 Crash

I WAS WEARING MY SEAT BELT HIT HEAD ON DRIVER FRONT BY ANOTHER DRIVER GOING APPROX 45MPH, CLEAR CONDITIONS. COLLISION FORCED OFF ROAD AND I HIT PARKED SUV WITH MY FRONT PASSENGER FRONT. NO AIRBAG DEPLOYMENT OCCURRED DURING EITHER HIT, SELF BELT DID NOT LOCK, I WAS FORCED UPWARD HITTING MY HEAD ON INSIDE ROOF HANDLE ABOVE DRIVER DOOR, THEN THROWN FORWARD HITTING MY CHIN ON STEERING WHEEL. I WAS KNOCK UNCONSCIOUS FOR 3-4 MINUTES, FRACTURED FRONT TOOTH, DISLOCATED JAW, SUFFERED OPTIC NERVE INJURY, CONCUSSION, BACK AND NECK INJURIES. I WAS TRANSPORTED TO THE HOSPITAL. THE INITIAL BODY SHOP REPORT DID INDICATE THE AIR BAG MODULES HAD TO REPLACED. THE VEHICLE WAS TOTALED AFTER IT WAS DETERMINED THE REPAIRS COST MORE THAN THE VEHICLE WAS WORTH. DAMAGE INCLUDE ENTIRE FRONT END, HOOD, BROKEN, WINDSHIELD, RADIATOR, ENGINE, UNDERBODY, DRIVER DOOR, REAR DOOR REAR BUMPER AND ROOF. AIR BAGS WERE STILL INTACT. PICTURES WERE TAKEN AT ACCIDENT SCENE, TOWING FACILITY AND AT SALVAGE YARD. I STILL SUFFER FROM THE INJURIES AND AM CURRENTLY ON SSI UNABLE TO WORK. *TR

Mileage: 7,200

Apr 28, 2014 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT SIDE AND FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE LEFT EYE AND REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

Mar 25, 2014 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE CONTACT SUSTAINED A FRACTURE WRIST AND INJURIES TO THE RIGHT KNEE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE SEVERE BODY DAMAGES TO THE FRONT END WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,037. UPDATED 05/06/2014*LJ *TR

Mileage: 8,037

Mar 12, 2013 Crash

2012 FORD FUSION INVOLVED IN AN ACCIDENT. SEVERE DAMAGE TO VEHICLE ON PASSENGER SIDE. THE FRONT SEAT BELTS DID NOT LOCK AND THE FRONT PASSENGER AND THE DRIVER WERE THROWN IN THE CABIN. IN ADDITION, ACCORDING TO BODY REPAIR SHOP AND INSURANCE ADJUSTERS, IMPACT WAS AT THE LOCATION OF THE SENSOR FOR SIDE CURTAIN AIRBAGS. HOWEVER, THE AIRBAGS DID NOT DEPLOY. IN FACT, BRACKET FOR AIR BAG SENSOR WAS BROKEN, BUT IT COULD NOT BE DETERMINED WHETHER THE BRACKET WAS BROKEN PRIOR TO THE ACCIDENT OR UPON IMPACT. REAR PASSENGER RECEIVED A SEVERE HEAD INJURY. FORD MOTOR COMPANY HAS INSTRUCTED ME TO TAKE VEHICLE IN TO A DEALER AND HAVE THE RESTRAINT CONTROL MODULE ("RCM") REPLACED AND TO SEND THE ORIGINAL TO THE COMPANY FOR ANALYSIS. THEY ARE PAYING FOR THIS. FURTHER RESEARCH INDICATES THAT THERE IS A RECALL FOR FORD FIESTAS RELATED TO THE PROGRAMMING OF THE RCM AND ITS FAILURE TO DEPLOY AIRBAGS THAT COULD LEAD TO INJURIES TO A REAR PASSENGER. THIS SOUNDS VERY SIMILAR, AND MAY WARRANT AN INVESTIGATION TO SEE IF THAT RECALL SHOULD BE EXPANDED TO OTHER FORD VEHICLES. UNFORTUNATELY, ONE WOULD ONLY KNOW OF THE FAILURE IF THERE IS AN ACCIDENT. *TR UPDATED 3/27/13 *CN UPDATED 05/09/2013 *JS

Mileage: 17,500

Nov 16, 2012 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

Aug 7, 2012 Crash

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 3 MPH AND CROSSING AN INTERSECTION WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISED RIBS, TENDONITIS ON HER RIGHT ARM AND SHOULDER AND NECK PAIN. THE CONTACT MENTIONED THAT THE DRIVER OF THE OTHER VEHICLE SUSTAINED A BRUISED WRIST AND PAIN TO THE LEFT KNEE AND LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,100.

Mileage: 5,100