2012 FORD FUSION Engine Problems

The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The power steering function was inoperable. The check engine warning light was illuminated due to a possible canister purge valve failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering). The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 165,461.

Mileage: 165,461

The contact owns a 2012 Ford Fusion. The contact stated that while driving under 35 MPH, the vehicle was shaking abnormally. The vehicle was shaking abnormally while idling as if the vehicle would shut off. The contact had replaced the battery 8 times; however, the failure persisted. While driving approximately 65 MPH and overtaking other vehicles, the check engine warning light began flashing temporarily. The failure had occurred twice. The vehicle was taken to the dealer who diagnosed the vehicle that the oil was leaking from the valve cover gasket, oil pan, and front seal and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was unknown.

2012 Ford Fusion is having issues similar to the Ford Focus recall, 18S32, that pertains to the canister purge valve and powertrain issue. Current fusion has a 2.5L motor in it. Have replaced the canister purge valve 3 times in a 2-year span and is currenting giving codes (as well as engine light being on) of another failure. Do believe it is affecting the powertrain as well, as it is jerks under workload.

Vehicle loses power while driving, with no response when accelerator is depressed further. The engine continues to run but no throttle response. No engine warning light came on. No codes stored. Must stop, turn off engine and perform an engine restart to continue driving again.

My steering assist system goes of at odd times, and the acceleration it does tiny tugs, and my suspension it rattles, over street bumps,, can it be fixed by a dealership, cause it’s my only vehicle 🚗 I have and plus I’m on ssdi income and I can’t afford major repairs, like these, and if so have the car fully inspected just in case I’m missing something, oh and also there’s a popping noise coming from the front of the car..

Transmission issues. Jerks and shudders and loss of power, broken motor mounts, PCM issues, misfire issues and etc. Car threw codes, many expensive trips to Ford dealerships, excessive undriveable down time, unsafe to be on a highway or go up a hill when it shifts (automatic), 6F35 Transmission in my 2012 Ford Fusion

The contact owns a 2012 Ford Fusion. The contact stated while driving at high speeds the vehicle shut off, restarted, and shut off again. The contact was able to drive, but the vehicle shut off. The power steering assist fault warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the warranty had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Mileage: 160,000

Pulled out of a side street Taylor onto a main highway 39 beach Blvd and car jolted and didn’t have much go. Seemed sluggish. Transmission mount bolt had snapped off and I could have been in a major accident because I had oncoming traffic coming at me when I merged into the street and lost power because of the incident.

Their is a recall for Ford Abs Module yet their needs to be one for 2012 Ford Fusions Se as well I have paid over 3200 dollars for my brakes alone . I have had 2 near misses and was in an unreported incident today from power loss on my breaks . Very unsafe for me and those around

The power steering assist randomly went out and caused me to almost crash into a wall when I was on the freeway taking the car home. The previous owner had gotten into an accident with the vehicle which had also resulted from the power steering randomly going out, and the power steering is now out completely on the vehicle and yet seems to come on randomly while having to manually steer the vehicle. I just got the vehicle and am the most recent owner, but since the vehicle has over 150,000 miles on it and it has been over 10 years, Ford and its dealerships are saying there’s nothing they can do to fix it. However, I know that these issues going on with the car (power steering assist and electronic throttle body issues) are related to the recall on the vehicle. There are apparently no active recalls on the vehicle, but I know that the previous owners may have taken the car in for problems related to the recall. However, I also know that the company is required to fix problems related to the recall no matter how many years the warranty is or how many miles the vehicle has on it, so I’m unsure why both Ford and its dealerships are saying there’s nothing they can do and that I’ll have to pay for a diagnostic fee and then the repair fees associated with the problem, and I just got the vehicle. I don’t feel that it’s fair that I pay for repair costs associated with a recall on several other Ford Fusion vehicles as well (2011-2012) when those recall related problems almost killed me, and upon researching it no other cars have power steering assist, electronic throttle body and airbag problems like the ford fusion.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost motive power and hesitated upon depression of the accelerator pedal. Both the power train and check engine warning lights would appear on the instrument panel. The vehicle was taken to both an independent mechanic and a dealer but neither could diagnose to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

My car has a very hard time shifting when I go to take off, I have not been in a wreck because of it yet but when it does shift it shifts very hard I’m afraid to even pull onto a busy road I’m worried one day it will just not shift and I’ll cause a crash.

MY CAR JUST DIES WHILE I'M DRIVING. ARE THERE RECALLS I HAVEN'T BEEN NOTIFIED ABOUT THAT COULD BE CAUSING THIS? IF SO, HOW DO I GET IT REPAIRED IN THE MOST EXPEDITIOUS MANNER. I ONLY HAVE THE ONE CAR AND IT IS PRETTY UNSAFE AT THIS POINT.

Mileage: 69,000

I WAS GETTING GAS AND I CUT MY CAR OFF WHEN I GOT BACK INTO MY CAR IT DID NOT START. I CONTINUED TO START IT. CAR WOULD NOT START. I POPPED THE HOOD AND TOUCHED THE BATTERY SOME AND TRIED STARTING THE CAR THE CAR STARTED THEN ABOUT 5 MINUTES AFTER DRIVING IT SUDDENLY CUTS OFF. THIS IS A ONGOING ISSUE. CAR SUDDENLY STOPS IN THE MIDDLE OF STREET ALMOST CAUSING ACCIDENTS THAT CAN NEARLY KILL SOMEONE!!! VERY UNSAFE AND EXTREMELY DANGEROUS. THIS HAPPENED ON HIGHWAY AND STREET. AND ITS SO RANDOM NO SIGNS JUST CUTS OFF AT ANY SPEED.

Mileage: 55

THE WRENCH LIGHT COMES ON AND THE VEHICLE CUTS OFF IT WILL START BACK UP BUT IT'S RANDOM AND CUTS OFF ANYTIME IT WANTS. IT'S DONE THIS WHILE PARKED AND MOVING. THROTTLE BODY EXTENDED WARRANTY. MY CAR IS UNDER THE 150,000 MILES AND MET THE REQUIREMENTS FOR THIS TO BE REPLACED AND I TOOK IT TO RAVENEL FORD RAVENEL SC AND WAS TOLD THAT BECAUSE THEY DIDN'T GET THAT CODE THAT THEY WE'RE ALLOWED TO FIX IT

Mileage: 149,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS RESTARTED AND WAS TOWED TO WALTERBORO FORD (LOCATED AT 902 BELLS HWY, WALTERBORO, SC 29488, (843) 549-5581) TO BE DIAGNOSED. THE RESULTS WERE UNKNOWN AT THIS TIME. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 215,000.

Mileage: 215,000

I WENT TO STIVERS FORD ABOUT THE AIR BAG BE TO THE END OF JANUARY AND THE BEGINNING OF FEBRUARY THE MECHANIC TOOK MY RECALL INFORMATION SAID THEY WOULD CALL ME AS SOON AS THE NEW BAGS GOT IN NEVER HEARD FROM THEM I CALLED EVERY MONTH ONLY TO BE TOLD NOTHING CAME IN YET SO I CALLED FORD CUSTOMERS SERVICE THEY HAD ME ON HOLD THE MECHANIC IN MONTGOMERY STATED THAT THERE WAS NO RECORD OF ME EVER BEING THERE. CUSTOMER SERVICE LEFT ME ON THE PHONE WITH THE MECHANIC TO MAKE AN APPOINTMENT SHE HUNG UP THE PHONE I GAVE THE MECHANIC MY FIRST AND LAST NAME THEN HE REPEATED BACK TO ME MY FIRST AND LAST NAME WITH MY ADDRESS KEEP IN MIND HE HAD ALL OF MY INFORMATION IN THE SYSTEM THE WHOLE TIME. SO I MADE AN APPOINTMENT FOR FRIDAY MAY 31 2019. THERE IS A FAULTY TIRE LIGHT ON THAT WON'T GO AWAY EVEN WHEN I HAD THE TIRE CHECKED THE CAR STOPPED IN THE MIDDLE OF THE INTERSECTION DURING THE GREEN LIGHT IN HEAVY TRAFFIC THE 🔧 LIGHT CAME ON WITH THE CHECK ENGINE LIGHT AND THE FLASHING FAULTY TIRE LIGHT . I PUT THE CAR IN PARK AND TURNED OFF THE ENGINE THEN RESTARTED THE CAR AND DROVE HOME I WAS VERY AFRAID BECAUSE THE CARS BEHIND ME WERE MOVING PRETTY FAST I WAS BLESSED TO NOT BE HIT FROM BEHIND. NEXT DAY DROVE THE CAR TO A REPAIR SHOP. EVERY THING WAS WORKING FINE THEY RAN A DIAGNOSIS SHOWING THE THROTTLE WAS STUCK AND WOULD NOT RESET SO IT IS STUCK.

I WAS DRIVING MY 2012 FORD FUSION TO WORK ONE DAY WHEN SUDDENLY I GOT AN ALERT READING "SERVICE POWER STEERING NOW" AND WAS NO LONGER ABLE TO USE MY POWER STEERING WHICH MADE TURNING EXTREMELY DIFFICULT. I WAS ON A HIGHWAY AND HAD TO PULL OVER AND PARK IN THE CLOSEST FUEL STATION.

Mileage: 104,000

I WAS GOING 55 MILES AN HOUR ON BUSY STREET IN FLORIDA, ALL OF SUDDEN CAR WAS GETTING NO GAS, HAD TO PULL OVER, SHUT OFF CAR AND RESTART, THIS HAS HAPPENED TWICE, VERY SPURATIC, VERY DANGEROUS, HAD IT TOWED TO EXECUTIVE AUTO, THEY COULD NOT FIND ANYTHING, AND COULD NOT GET IT TO FAIL AGAIN. DO NOT TRUST IT

Mileage: 2

MY VEHICLE BEGAN TO OVERHEAT AS A RESULT OF A RECALL. I BROUGHT THE VEHICLE INTO MY DEALERSHIP AND THEY TOLD ME THE MANUFACTURERS DEFECT HAD RUINED MY ENGINE AND IT NEEDED TO BE REPLACED. FORD HAS REFUSED TO REPAIR THE VEHICLE WHICH IS NOW INOPERABLE. THEY CLAIM IT'S OUT OF WARRANTY BUT HOW CAN MY WARRANTY BE VOID IF IT'S A RECALL DEFECT.

Mileage: 160,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO HIS DESTINATION WITH NO POWER STEERING ABILITY. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT THE FAILURE RECURRED. GRIFFETH FORD LINCOLN (LOCATED AT 213 MAIN ST, PRESQUE ISLE, ME 04769, (207)-764-4129) DIAGNOSED THAT THE STEERING GEAR AND RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 67,809. *TT*JB

Mileage: 67,809

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE POWER STEERING ABILITY WAS REDUCED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION WAS SENSING OVER EFFORT AND SHUTTING DOWN THE POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER (AL PACKER'S WHITE MARSH FORD, 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443) 777-5000) AND THEY REPROGRAMMED THE POWER STEERING MODULE, ALTHOUGH THEY RECOMMENDED IT BE REPLACED. THE FAILURE MILEAGE WAS 94,983.

Mileage: 94,983

WAS ACCELERATING IN MY VEHICLE WHEN THE CAR HESITATED AND THEN JUST SHUT OFF IN THE MIDDLE OF THE ROAD SHOWING ONLY AN ORANGE WRENCH LIGHT ON THE DASH. THANKFULLY I WAS DRIVING IN TOWN AND ACTUALLY TO THE DEALERSHIP TO GET MY AIRBAG RECALL FIXED WHEN THIS HAPPENED AND NOBODY OTHER THAN MY BOYFRIEND WAS BEHIND ME. I TURNED THE KEY INTO THE OFF POSITION AND TURNED IT BACK ON AND THE DASH (WRENCH) LIGHT INDICATOR WENT OFF. I COULD HAVE SERIOUSLY INJURED MYSELF OR ANOTHER VEHICLE DUE TO WHAT SEEMS TO BE BE A SYSTEM FAILURE! I REFUSED TO TAKE MY CAR HOME FROM THE DEALERSHIP UNTIL THEY CHECKED INTO IT. THEY ACTED AS IF IT WAS NO BIG DEAL BECAUSE THE (WRENCH) LIGHT ON THE DASH WENT OFF BUT I'M VERY CONCERNED IT'S A SAFETY ISSUE AND BAD ACCIDENTS CAN BE A RESULT OF THIS.

Mileage: 170,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE DECELERATED AND STALLED. ALSO, THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE, AND THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BOB THOMAS FORD WEST (5321 ILLINOIS ROAD, FORT WAYNE, INDIANA 46804, (260) 436-3673) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 16451951. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Mileage: 96,000

ELECTRONIC THROTTLE BODY ERROR CODES LEAD TO LOSS OF ENGINE POWER AND ENGINE BEING THROTTLED BACK TO APPROX. 10 MPH IN "LIMP HOME MODE". ISSUE IS INTERMITTENT, AND NHTSA HAS STUDIED THE PROBLEM PREVIOUSLY. FORD SAYS MY ETB IS NOT INCLUDED IN THE RECALLS, AND THAT I NEED TO PAY FOR THE REPAIRS. IT IS A KNOWN PROBLEM WITH THIS YEAR FORD FUSION, AND FORD SUPPOSEDLY MADE A 10YR 150,000 MILE WARRANTY ON THE PART....JUST NOT MY ETB.

Mileage: 76,000

DURING SUMMER MONTHS WITH AIR CONDITIONING RUNNING, THE CABIN OF THE CAR FILLS WITH HEAVY EXHAUST FUMES WHETHER THE AIR IS RECIRCULATED OR OUTSIDE AIR. DAILY COMMUTE IS LESS THAN 10 MINUTES AND TRAFFIC IS LIGHT. I KEEP MY WINDOWS CLOSED WHEN AIR CONDITIONING IS ON. I HAVEN'T NOTICED THIS PROBLEM IN THE WINTER. I AM WORRIED ABOUT BEING EXPOSED TO DANGEROUS CARBON MONOXIDE LEVELS IN THE CAR. THIS OCCURS EVERY TIME THE CAR IS DRIVEN BOTH ON THE FREEWAY AND SURFACE STREETS.

Mileage: 40,000

WHEN DRIVING THE VEHICLE ON AN INCLINE, OR THE ENGINE IS UNDER LOAAD, THE TEMPERATURE GAGUE GOES UP, BUT AS SOON AS I COME OUT OF IT, THE TEMPERATURE RETURNS TO NORMAL. I HAVE HAD IT TESTED AND IT IS NOT ACTUALLY OVERHEATING. HAVE A NEW WATER PUMP, THERMOSTAT, SENSOR AND RADIATOR. ALSO, THE CAR SYMBOL ON THE INSTRUMENT PANEL IS ON AND ALL DOORS AND TRUNK ARE CLOSED. HAD TO TAKE IT TO THE DEALER, THEY'VE DETERMINED IT IS ELECTRICAL AFTER THE "DIAGNOSTIC", BUT ARE STILL TROUBLE SHOOTING AFTER A WEEK TO DETERMINE THE EXACT CAUSE.

Mileage: 105,000

I EXPERIENCING A 'THROTTLE BODY' MALFUNCTION. MY VEHICLE STALLS WHILE DRIVING IN TRAFFIC. THERE ARE NUMEROUS COMPLAINTS IN REFERENCE TO THIS ISSUE, BOTH ONLINE AS WELL AS IN PERSON. THIS IS A HIGHLY DANGEROUS PROBLEM FOR MYSELF AND MY FAMILY. ON THE HIGHWAY THIS CAN / WILL CAUSE A VERY DANGEROUS SITUATION TO MANY OTHER MOTORISTS AS WELL. FORD REFUSES TO ACKNOWLEDGE THIS AS A MANUFACTURING DEFECT ISSUE AND, BY DOING SO, IS PLACING COUNTLESS PEOPLE AT RISK UNNECESSARILY. I AM FED UP WITH DEALERSHIPS COVERING UP FOR DANGEROUS MANUFACTURING ISSUES. THIS PROBLEM NEEDS TO BE ADDRESSED ASAP. THIS PROBLEM IS GETTING WORSE EVERY DAY.

Mileage: 120,000

I WAS ON THE ROAD PACK SADDLE IN JONESTOWN TX 78645, WHEN I PULLED ON TO ROAD 1431. A LARGE TRUCK WITH A CRASH GUARD HIT ME ON THE DRIVER'S SIDE @ 60MPH. THE ACCIDENT TURNED MY CAR INTO A HORSE SHOE, AND SENJT ME INTO ON COMING TRAFIC. ALL OF THE AIR BAGS WERE ACTIVATED AND SAVED BOTH ME AND MY WIFE BUT, THE RESIDUE THAT CAME WITH THE ACTIVATION PEPPERD ME IN THE FACE AND RUINED MY GLASSES. IF I HAD NOT HAD MY GLASSES ON,I WOULD HAVE LOST MY VISION DUE TO SUCH. WE WERE ON A COUNTY ROAD.TURNING LEFT AND MY VEHICLE WAS IN MOTION.

Mileage: 16,000

CAR STALLED WITHOUT ANY WARNING. THEN IT STARTED IMMEDIATELY. NEXT DAY STARTED, THEN STALLED IMMEDIATELY AND WOULD NOT START. THE FIRST TIME WE WERE ON TRAFFIC CIRCLE, AND SECOND TIME IN GARAGE

Mileage: 30,000

I WAS DRIVING DOWN THE STREET AND THE VEHICLE COASTED TO A STOP IN THE STREET. ENGINE WAS RUNNING AT IDLE. GAS PEDAL HAD NO RESPONSE. DIDN'T SEE ANY FAULT INDICATORS. SHIFTED TO NEUTRAL. PUSHED GAS PEDAL SEVERAL TIMES WITH NO RESPONSE. AFTER ABOUT 30 SECONDS GAS PEDAL STARTED WORKING. SHIFTED TO DRIVE AND DROVE TO SIDE OF ROAD. DROVE VEHICLE TO DEALER. THEY PULLED FAULT CODE P1285. DEALER REPLACED RADIATOR FAN AND HEAD TEMPERATURE SENSOR. WORKING OKAY SO FAR. (3 DAYS)

Mileage: 25,880

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BOB ALLEN FORD, 9239 METCALF AVE, OVERLAND PARK, KS 66212), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

CITY TRAFFIC, 30MPH. ONLY HAD TRAVELED A FEW MILES. TEMPERATURE WAS IN THE LOW 90'S AND DEWPOINT IN THE LOW TO MID 60'S. WRENCH TOOL ICON ILLUMINATED AND THE VEHICLE SHOOK AND TOTAL LOSS OF POWER. COULD ONLY GO 3-5 MPH. PULLED OFF THE ROAD. TURNED OFF CAR AND RESTARTED. ICON WAS OFF AND CAR RAN FINE. SERVICE SCAN TOOL DID NOT FIND ANY FAULTS. AFTER THE SCAN, THE DASH MESSAGE CENTER DISPLAYED THE MESSAGE: "SERVICE ADVANCETRAC". INTERMITTENT PROBLEM WITH NO OTHER ERROR MESSAGES AND APPEARS TO BE A COMMON ON FORD VEHICLES. SIMPLY RESTARTING THE VEHICLE SHOULD NOT ERASE THE SOURCE OF THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION IF THIS OCCURS AT HIGHWAY SPEEDS BECAUSE OF THE TOTAL LOSS OF POWER.

Mileage: 72,000

STARTED MAKING NOISE THE FIRST YEAR WE HAD IT AND KEPT GETTING WORSE AS TIME WENT ON!!!!!

Mileage: 6,000

THE ELECTRONIC THROTTLE BODY HAS FAILED TWICE WITHIN 500 MILES. (THE VEHICLE HAS 71500 AS OF THIS WRITING) BOTH TIMES THIS HAS OCCURRED AT APPROXIMATELY 35 MPH WHILE DRIVING ON A FLAT STRETCH OF ROAD AT A STEADY SPEED WITH LITTLE INPUT FROM THE ACCELERATOR. IN BOTH CIRCUMSTANCES THE CAR HAS THUDDED INTO "LIMP MODE" WHERE THE CAR CAN ONLY COAST OF THE ROAD. A RESTART SEEMS TO CLEAR THE PROBLEM.

Mileage: 71,500

CAR INTERMITTENTLY SHUTS DOWN/STALLS OUT WITH NO WARNING WHEN ACCELERATING ,AT ALL SPEEDS AND CONDITIONS. THE LITTLE WRENCH LIGHTS UP ON THE DASH BUT VEHICLE IS NOT THROWING ANY CODES. VERY DANGEROUS SITUATION!!! CALLED THE DEALERSHIP AND NO RECALLS OR ACKNOWLEDGEMENT FROM FORD THAT THERE IS A PROBLEM. HARD TO BELIEVE NO ACTION BEING TAKEN AS OF YET WITH ALL OF THE OTHER COMPLAINTS I HAVE READ FROM OTHER OWNERS. VERY DISAPPOINTED HERE. CAR HAS ALL ROUTINE MAINTENANCE PERFORMED ON IT AND IS VERY WELL CARED FOR, MILEAGE IS JUST OVER 58,000. SURE WOULD APPRECIATE FORD STEPPING UP TO THE PLATE AND STANDING BEHIND THEIR PRODUCT!

Mileage: 57,500

MY 2012 FORD FUSION SEL, WHEN ACCELERATING FROM A STATIONARY POINT ON A CITY STREET, MY ENGINE LOSES POWER AND STARTS TO SPUTTER BEFORE THE ENGINE SHUTS OFF ON ITS OWN. THIS PROBLEM HAS HAPPENED MANY TIMES IN THE MIDDLE OF TRAFFIC, WHERE I'D HAVE TO COMPLETELY STOP, PUT THE GEAR IN PARK, AND RESTART THE ENGINE.

Mileage: 85,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE CHECK ENGINE AND WRENCH WARNING ICONS ILLUMINATED. AT A TRAFFIC LIGHT, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT HER VIN WAS NOT INCLUDED. THE MANUFACTURER PROVIDED THE CONTACT WITH THE PHONE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE BOLT FROM THE ENGINE FRACTURED AND HIT THE CV JOINT. GREASE FLOODED THE CV JOINT WHICH MADE IT DIFFICULT TO DRIVE THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS NOT SURE IF THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,894. UPDATED 07/11/17*LJ CONSUMER STATED HE WORKED ON THE VEHICLE ENGINE TO GET THE BROKEN BOLT OUT, BUT WAS NOT ABLE, BECAUSE HE DID NOT HAVE THE RIGHT TOOL. UPDATED 9/28/18 *JB

Mileage: 83,894

SMALL EVAPORATIVE LEAK ATTRIBUTED TO THE FUEL FILLER NECK AS PART OF THE CAPLESS GAS SYSTEM. THIS YEAR, MAKE, MODEL PRESENTS CONSISTENT ISSUES IN THIS AREA. PREVIOUS MODEL YEARS HAD RECALLS ASSOCIATED WITH THIS ISSUE, BUT NOT THE 2012 FOR SOME REASON.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AND SLOWING TO A STOP, THE CONTACT NOTICED AN ABNORMAL SMOKE ODOR EMITTING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS LIKE BURNING OIL. AN INDEPENDENT MECHANIC DETERMINED THAT THERE WAS EVIDENCE OF AN OIL LEAK, BUT COULD NOT LOCATE ITS ORIGIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 97,900.

Mileage: 97,900

FOR A WHILE KNOW MY CAR WOULD RANDOMLY STOP. ALL OF A SUDDEN IT WOULD DECREASE IN SPEED AND THEN SHAKE AT WHICH TIME I WOULD PULL OVER AND SHUT THE CAR DOWN AFTER SOME TIME I AM ABLE TO START THE CAR UP AGAIN AND GET BACK ON THE ROAD. NO MECHANIC CAN ACTUALLY FIND ANYTHING WRONG WITH MY CAR SO THEY JUST KEEP TELLING ME TO COME BACK IF IT DOES IT AGAIN. AT FIRST I THOUGHT IT WAS THE FUEL FILTER SO I WAS TOLD BY THE MECHANIC TO USE FUEL INJECTION CLEANER IN MY CAR. I HAVE DONE THAT AND IT APPEARED TO WORK HOWEVER IT STARTED UP AGAIN. I HAVE BEEN HAVING THIS ISSUE OFF AND ON FOR A WHILE BUT CAN NEVER FIND THE ISSUE. I AM WONDERING WHY HASN'T THERE BEEN A RECALL ON THIS. I NOTICED THAT WITH THIS MODEL YEAR EVERYONE IS HAVING THE SAME ISSUE. I LIVE IN HOUSTON AND OUR FREEWAYS ARE NOT THE BEST PLACES TO BREAK DOWN.

Mileage: 755,554

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE FAILED TO ACCELERATE, LUNGED FORWARD, AND JERKED WHILE IN MOTION OR MAKING A TURN. IN ADDITION, THE POWER TRAIN WARNING INDICATOR FLASHED SEVERAL TIMES. TWO DEALERS WERE NOTIFIED OF THE FAILURE, BUT THE DTC WAS NOT PRESENT; THEREFORE, THE FAILURE WAS UNABLE TO BE REPLICATED AND DIAGNOSED. THE MANUFACTURER HAD A SERVICE CAMPAIGN, BUT REFUSED TO PROVIDE A SOLUTION. THE DEALER WOULD NOT REPLACE THE PART UNLESS THEY COULD DETERMINE THE FAILURE. THE CONTACT WAS ABLE TO ORDER THE PART FROM THE MANUFACTURER AND REPLACED THE ELECTRONIC THROTTLE BODY. THE MANUFACTURER HAD NOT ISSUED A RECALL. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE13003 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

I JUST HIT 40,000 MILES, VEHICLE HAS BECOME VERY UNSAFE, WHILE DRIVING VEHICLE SHUTS OFF. ACCELERATION TAKE TOO LONG AND ONCE IT KICKS IN IT SLAMS INTO GEAR. IF I NEED TO REVERSE IT WON'T FIND THE GEAR AND WHEN IT DOES , I SLAMS INTO GEAR, THE WRENCH CONTINUES TO APPEAR ON DASH WHEN SAID EVENT IS HAPPENING. THERE SHOULD BE A RECALL ON THAT TRANSMISSION OR ENGINE. VERY UNSAFE. WHEN VEHICLE STALLS IT BECOMES A HAZARD TO EVERYONE AROUND ME. IF SOMEONE COULD PLEASE CONTACT ME THIS WOULD BE GREAT. UPON SEARCHING WHAT THE PROBLEM COULD BE I NOTICED NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. PLEASE HELP! I DON'T HAVE ANY PHOTOS OF THE VEHICLE SHUTTING DOWN AND WHAT A HAZARD IT CAN BE . TELL ME WHAT TO DO PLEASE.

Mileage: 44,000

MY THROTTLE BODY IS GIVING ME ISSUES. IT WILL HESITATE AND REACT AS IF IT WILL STALL ON OCCASION WHEN I AM ON THE HIGHWAY, IT WILL JERK BADLY. NO ENGINE LIGHTS APPEAR ON MY DASH, HOWEVER I WAS NOTIFIED BY FORD THERE IS A REPLACEMENT EXTENDED WARRANTY, YET THAT EXTENSION DOES NOT COVER THE INITIAL CHARGE FROM THE DEALER TO CHECK THE THROTTLE BODY OUT, WHICH IS DEAD WRONG OF FORD. I BELIEVE THEY SHOULD COVER ANY AND ALL CHARGES REGARDING THIS THE THROTTLE BODY. IN ADDITION MY VEHICLES RACK AND PINION OR PWER STEERING SUEELS ALOT WHILE IN DRIVING, IVE CHECK FLUID LEVELS AND THEY ARE NORMAL, YET IT WILL MAKE ALOT OF NOISE.

Mileage: 89,000

ENGINE STALLS WITHOUT WARNING

Mileage: 74,000

TAKATA INFLATOR: ON SEPTEMBER 23RD I WAS DRIVING TO WORK USING LOCAL STET AND ALL OF A SUDDEN MY CAR LOST ALL POWER, IT WOULD NOT ACCELERATE WHEN I HIT THE GAS. SEVERAL WARNING LIGHTS CAME ON INSIDE THE CAR INCLUDING THE ENGINE LIGHT. IT HAPPEN ONCE AGAIN ON OCT 5, 2016 WHILE DRIVING ON 408. THANK GOD THAT THE TRAFFIC WAS HEAVY AND I WAS ABLE TO PLACE THE CAR INTO PARK, TURN THE ENGINE OFF AND THEN ON AGAIN. I THE TRAFFIC WAS NOT HEAVY I COULD HAVE BEEN BADLY INJURED. I DID NOT NOTICE ANY RECALLS FOR THIS ISSUE. PLEASE DON'T LET SOMEONE LOOSE THEY LIFE BEFORE THE ISSUE IS FIXED

Mileage: 68,000

WHILE DRIVING ON A CITY STREET CAR STALLS AND SHAKE THIS HAPPENED FOUR TIMES WITHIN TWO MONTHS, HAD IT DIAGNOSED AT A LOCAL SHOP NO CODE READING WAS DISCOVER.

Mileage: 82,000

DRIVING ON THE 605 FWY WITH MY 5 YEAR OLD GOING ABOUT 65MPH WHEN MY CAR SUDDENLY LOST POWER AND A ORANGE WRENCH LIGHT APPEARED, I WAS ABLE TO PULL OFF TO THE SHOULDER WHEN MY CAR JERKED AND COMPLETELY SHUT DOWN. IT TOOK ME 3 TIMES TO GET IT STARTED ONLY TO HAVE THIS HAPPEN AGAIN ABOUT 2 MILES UP THE ROAD. I WAS ABLE TO SAFELY GET HOME BUT MY MECHANIC HAS ADVISED THAT I HAVE AN ERROR CODE P2111 AND MY THROTTLE BODY WILL NEED TO BE REPLACED. THIS IS EXTREMELY DANGEROUS AND I AM NOT A HAPPY FORD CUSTOMER. I WILL BE TAKING IN MY CAR TO THE DEALER TOMORROW IN HOPES THAT THEY WILL STAND BEHIND THIER PRODUCT AND REPLACE THIS PART.

Mileage: 92,000

OVER THE PAST WEEK MY 2012 FORD FUSION DECELERATED, IDLED ROUGHLY, LOST POWER STEERING AND POWER BREAKING AND THE WRENCH DUMMY LIGHT CAME ON. ALL 4 TIMES IT OCCURRED BELOW 30 MPH IN CLEAR CONDITIONS. THE CAR IS EXTREMELY HARD TO HANDLE AND LUCKILY I WAS IN AREAS WHERE I COULD PULL OVER SAFELY. ONCE PULLED OVER I WAS ABLE TO RESTART THE CAR AND RESUME DRIVING. I HAVE BROUGHT IN MY CAR TWICE TO A LOCAL MECHANIC WHO COULD NOT FIND ANY ERROR MESSAGES ON THE COMPUTER. I HAVE AN APPOINTMENT AT THE LOCAL FORD DEALERSHIP TO DO MORE DIAGNOSTICS. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND ITS RELIABILITY.

Mileage: 42,988

2015 HAD THROTTLE BODY REPLACED BY FORD FOR NOTHING ..8 MONTHS LATER IT HAPPENED AGAIN 6/3/16..FORD PAID FOR THE FIRST WONT DO THE SECOND WITHOUT ME PAYING FOR IT..THIS CAN BE DANGEROUS AS IT JUST STOPS , YOU HAVE NO POWER TO MOVE, THEN IT SHAKES AND DIES. I DID START IT RIGHT AFTER AND GOT HOME BOTH TIMES. JUST SAYING IF THIS IS A FAULTY PART..WHY ARENT THEY FIXING IT, NOT US. I F YOUR GOING FASDT I WOULD HATE TO THINK WHAT WOULD HAPPEN ON A BIG HIGHWAY.

Mileage: 55,000

CAR EXHIBITS A DRONE/MOAN OR RATTLE NOISE. THE NOISE TYPICALLY OCCURS WHILE DRIVING UP A SLIGHT INCLINE, UNDER LIGHT THROTTLE AT 45-61 KM/H (28-38 MPH) AT 1300-1400 RPM, IN 5TH GEAR. THE NOISE MAY BE PRESENT WITH THE A/C ON OR OFF BUT IS TYPICALLY AGGRAVATED WHEN THE A/C COMPRESSOR CYCLES ON. THIS IS THE EXACT SAME ISSUE AT TSB 11-10-26, BUT THAT TSB ONLY APPLIES TO ESCAPE AND MARINER VEHICLES EVEN THOUGH THE ISSUE ALSO APPLIES TO FUSIONS. THIS TSB SHOULD APPLY TO ALL VEHICLES AFFECTED, NOT JUST SOME. SEE VIDEO FOR EXACT SOUND: HTTPS://WWW.YOUTUBE.COM/WATCH?V=PMCS-0SAU5W THANKS

Mileage: 61,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 60 MPH, AN ABNORMAL SOUND WAS HEARD FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FLYWHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 05/18/16*LJ *TR

Mileage: 63,255

MY NAME IS [XXX] , I HAVE A FORD FUSION 2012 ,I AM THE OWNER FROM THIS CAR, BUT MY BROTHER IN LAW IS THE PRINCIPAL ( [XXX]). IM SPENDING TOO MUCH MONEY ABOUT THIS CAR AND FORD ALWAYS HAS A EXCUSE SO THAT THEY DON'T WANT TO COVER THE WARRANTY. MY PROBLEM ALWAYS IS THE SAME ( POWER STEERING GET HARD AND MY ENGINE FLASHING IT NEEDS TO BE CHECK),I DON'T HAVE MONEY TO RESOLVE EVERY TWO MONTH WHEN MY CAR IS NOT WORKING. THE LAST PROBLEM WAS TWO DAYS AGO, THE SAME PROBLEM, THEY TOLD ME I HAD TO MAKE ALIGNMENT THAT WHY MY STEERING POWER STEERING GOT HARD, I WENT TO STORE REPAIR ( FIRESTONE TO FIX ), WHEN I WENT BACK TO FORD, THEY WAS TELLING DIFFERENT EXCUSE ABOUT MY STEERING POWER. MY LAST PROBLEM WITH MY CAR I WAS RECORDING ALL CONVERSATION ,BUT THEY DIDN'T NOTICE IT,IN THIS CONVERSATION IS INCLUDED THE MANAGER [XXX] , HIS SECRETARY [XXX] , MECHANICS, TELLING THAT'S WHY MY CAR IS NOT WORKING. I RECORDED EVERYTHING. THIS IS THE FOURTH TIME THAT MY CAR HAS THE SAME PROBLEM. NOW I ASKED [XXX] , WHY MY ENGINE IS FLASHING ? SHE TOLD, BEFORE TO SEE WHAT HAPPENS WITH MY CAR , I HAD TO PAY $79 IF I WANT TO KNOW ABOUT IT. MY CAR HAS 97000 MILES, MY CAR STILL HAS WARRANTY. I HOPE YOU CAN HELP WITH MY CASE, BECAUSE I DON'T KNOW WHAT TO DO TO FIX MY CAR. I CANT DRIVE MY CAR NOW. I DON'T SPEAK ENGLISH SO MUCH, BUT MY BROTHER IN LAW ,HE CAN SPEAKS BETTER. I HAVE ALL DOCUMENTS AND HISTORY SHOWING HOW MANY TIMES MY CAR HAD PROBLEMS AND I ALSO I HAD THE AUDIOS THE LAST CONVERSATION WITH THEM!. I BOUGHT MY CAR HERE : [XXX] [XXX] TELEFONO : [XXX] EMAIL : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 97,000

DRIVING AT 10 MPH TURNING INTO A CITY STREET AND THE CAR STALLED. I SHUT OFF THE CAR AND RESTARTED IT AND IT WORKED TO GET ME TO MY DRIVEWAY (~400 FEET).

Mileage: 28,800

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ELECTRICAL FUNCTIONALITY. ALL THE WARNING INDICATORS ILLUMINATED AND FLICKERED UNTIL THE VEHICLE LOSS POWER. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE GEM MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT IT WAS NOT A SAFETY ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR CONDITIONER FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE AIR VENTS BEGAN TO BLOW HOT AIR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

AT FIRST THE RPM'S WOULD INCREASE ( AROUND 500 RPM'S) WHEN THE CAR UPSHIFTED WHEN IT WAS COLD. AS THE MOTOR AND TRANSMISSION WARMED UP THE INCREASE IN RPM'S UPON UPSHIFT LESSENED. IT APPEARED TO ME THAT THE TRANSMISSION WAS "SLIPPING" AS IT WENT THROUGH THE GEARS...YOU COULD HEAR THE ENGINE SPEED UP AND WATCH THE TACH TO CONFIRM WHAT I WAS HEARING FROM THE ENGINE. I TOOK CAR TO DEALER AND THEY CHECKED IT OUT. THEY SAID EVERYTHING WAS FUNCTIONING NORMALLY HOWEVER THE CAR STILL DOES IT. NOTE THAT THE CAR WAS UNDER THE 3 YEAR BUMPER TO BUMPER WARRANTY AT THE TIME AND THE SERVICE ADVISOR SAID THAT THE CAR HAS A 60K POWERTRAIN WARRANTY ANYWAY. I DID NOT LIKE HIS STATEMENT. THE PROBLEM SEEMS TO BE GETTING WORSE AS IT SOMETIMES REVS BETWEEN SHIFTS WHEN IT IS WARMED UP. FORD SHOULD STEP UP AND REVIEW MY PROBLEM FURTHER. I PLAN TO TAKE THE CAR TO ANOTHER FORD DEALER TO SEE WHAT THEY SAY. PLEASE ADVISE.

Mileage: 17,000

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH. I HAD BEEN DRIVING FOR ABOUT 30 MINUTES. THE CAR SUDDENLY LURCHED. THE "WRENCH" LIGHT ILLUMINATED AND I HAD NO POWER FROM THE ENGINE. I COASTED TO THE EMERGENCY LANE. THE IDLE WAS VERY ROUGH AND SPUTTERING. I RESTARTED THE CAR AND IT OPERATED NORMALLY FOR THE NEXT 15 MILES WHEN I REACHED MY DESTINATION.

Mileage: 77,000

I WAS TRAVELING DOWN A SURFACE STREET WHEN THE CAR SUDDENLY LURCHED FORWARD AND THEN LOST ALL ENGINE POWER. I WAS ABLE TO COAST TO A TURN LANE AND SHUT THE CAR OFF SAFELY. THE ENGINE IDLE WAS EXTREMELY ROUGH AND SPUTTERING. AFTER RESTARTING THE CAR IT OPERATED NORMALLY UNTIL I REACHED MY DESTINATION. THIS WAS THE 2ND TIME TODAY THAT THE CAR MALFUNCTIONED IN THE SAME MANNER.

Mileage: 77,000

WHILE I WAS DRIVING ON THE HIGHWAY MY CAR STALLED OUT. I WAS ABLE TO PULLOVER ON THE SIDE OF THE ROAD. THE CAR STARTED LIKE JERKING. THE WRENCH LIGHT CAME ON AS WELL AS THE ENGINE LIGHT. IT STARTED RIGHT BACK UP. IT STOPPED FOR AWHILE, BUT IT'S BEEN DOING IT MORE OFTEN NOW.

Mileage: 78,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

MY 17 YR OLD DAUGHTER WAS DRIVING THE CAR AT 30 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SHE IMMEDIATELY BROUGHT IT TO A STOP. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. WHILE STOPPED IN THE MIDDLE OF THE ROAD SHE CALLED ME AND NOTED THE TEMP GAUGE SHOWED HOT WITH A CHECK ENGINE LIGHT. WE HAD IT TOWED. TECHNICIAN WHO DIAGNOSED THE PROBLEM FOUND A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSING THE ENGINE TO GO INTO FAIL-SAFE SHUT-DOWN MODE. APPARENTLY THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PROBLEM, BUT NO RECALL. THIS COULD HAVE BEEN A DISASTER IF SHE HAD STILL BEEN ON THE ROAD WHERE SHE PARKED IT. THERE SHOULD BE A MANUFACTURER RECALL TO HAVE THESE PARTS CHECKED OUT. THERE IS A KNOWN CORROSION ISSUE WITH THE SENSOR AND WIRING.

Mileage: 71,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNED A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AFTER THE WRENCH ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

DRIVING CAR DIES OUT AND WRENCH LIGHT COMES ON. *TR

Mileage: 45,000

VEHICLE STALLED WHILE DRIVING PROBABLY 45 MPH IN THE MIDDLE OF TRAFFIC. I HIT THE GAS, THE CAR KEPT SLOWING DOWN. I HAD TO PUT MY EMERGENCY SIGNALS ON. THE CAR TURNED OFF IN THE MIDDLE OF TRAFFIC. I HAD TO SWITCH TO PARK AND RESTART THE CAR AGAIN. *TR

Mileage: 53,694

FIRST INCIDENT WAS IN 2013, DRIVING DOWN FREEWAY AND ADVANCE TRAC LIGHT CAME ON THEN THE POWER STEERING WENT OUT ON CAR. TOOK IN FOR REPAIRS AND COST ME 2054.00 FOR REPAIRS, WAS TOLD NOT UNDER WARRANTY. PAID FOR REPAIR AND HERE IT IS LESS THAN ON YEAR LATER AND I HAVE SAME FAILURES ON MY VEHICLE AS MY HUSBAND, SON AND GRANDSON WERE COMING BACK FROM A TRIP. THANK GOD NO ONE WAS HURT. FIRST ADVANCE TRAC LIGHT CAME ON FOLLOWED BY POWER STEERING FAULT LIGHT CAME ON AND THEY LOST THE POWER STEERING TO THE CAR. TRIED TO TURN CAR OFF AND RESTART CAR AGAIN AND STILL NO POWER STEERING AVAILABLE. THIS IS BECOMING QUITE COMMON FOR THIS MODEL CAR BECAUSE MY DAUGHTER HAS THE SAME CAR AND HAD THE EXACT SAME ISSUE. SOMETHING HAS TO BE DONE, BEFORE SOMEONE GETS KILLED. ALWAYS AFTER THE ISSUE HAPPENS WHEN DRIVING CAR THE ENGINE SHIFTS REALLY HARD, RPM'S GO UP AND THEN SLAMS INTO GEAR!!!! *TR

Mileage: 77,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED AND THE TRACTION LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE VEHICLE RESTART BUT FAILED TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

VEHICLE EXHIBITED EXTREME HESITATION WHEN ACCELERATING THROUGH AN INTERSECTION. ENGINE RAN ROUGHLY, AND DID NOT RESPOND TO THROTTLE INPUTS, AND POWERTRAIN 'WRENCH' LIGHT ILLUMINATED. PULLED INTO AN ADJACENT PARKING LOT, STOPPED AND PLACED INTO PARK, WHILE THE ENGINE CONTINUED TO RUN ROUGHLY. ENGINE WAS SWITCHED OFF, AND RAN NORMALLY WHEN RESTARTED. THE TOTAL ELAPSED TIME OF THE ANOMALY WAS APPROXIMATELY 5-10 SECONDS. LATER THAT DAY A SCAN OF THE OBD II PORT INDICATED NO ANOMALIES, AND AN ON-BOARD 'VEHICLE HEALTH MONITOR' WAS RUN VIA FORD SYNC . THIS REPORT ALSO INDICATED NO ANOMALIES. WHILE LOOKING UP THE VEHICLE HEALTH MONITOR RESULTS ON THE OWNER WEBSITE, I NOTICED THAT THERE WAS A 'CUSTOMER SATISFACTION PROGRAM' 13N03 WHICH EXTENDED THE WARRANTY ON THE THROTTLE BODY. RESEARCH ON THIS 13N03 PROGRAM VIA MULTIPLE ON-LINE SOURCES REVEALED NUMEROUS FAILURES OF THE THROTTLE BODY, WITH BEHAVIOR IDENTICAL TO THAT OBSERVED IN THIS VEHICLE. CAR WAS DRIVEN (CAREFULLY) FOR A FEW DAYS UNTIL I WAS ABLE TO VISIT LOCAL FORD DEALER. SERVICE ADVISOR INDICATED THAT FORD WOULD ONLY REPLACE THROTTLE BODY IF THERE WERE STORED CODES CONSISTENT WITH THROTTLE BODY FAILURE, AND THAT DIAGNOSTIC COSTS ($159) WERE MY RESPONSIBILITY IF NO CODES WERE FOUND. AFTER DISCUSSING THE NEGATIVE RESULTS OF OBD II SCAN AND VEHICLE HEALTH MONITOR, HIS OPINION WAS THAT THERE WAS A VERY HIGH PROBABILITY THAT THEIR DIAGNOSTICS WOULD ALSO SHOW NO CODES. BASED ON THIS INFORMATION, I DECLINED TO HAVE DEALER EXAMINE THE CAR, AND REPLACED THE THROTTLE BODY WITH UPDATED PART MYSELF (TOTAL COST $125), AS A MORE EFFECTIVE APPROACH TO PREVENTING RECURRENCE. MY OPINION IS THAT THE 13N03 PROGRAM NEEDS TO BE A FULL RECALL, AS THIS FAILURE IS COMMON, UNPREDICTABLE, AND CAN HAVE VERY SERIOUS CONSEQUENCES SHOULD IT OCCUR DURING HIGH SPEED MERGING OR CROSSING TRAFFIC. *TR

Mileage: 35,400

A FEW MONTHS AFTER I PURCHASED THE CAR AND AS I WAS SLOWED DOWN DUE TO TRAFFIC, COASTING AT 5-10 MPH, THE CAR ACCELERATED WITH A ROAR AND TO AVOID THE ACCIDENT I SWERVED TO RIGHT, APPLIED THE BRAKES HARD TO STOP THE CAR.YESTERDAY,11/20/14, IT REPEATED THE INCIDENT ON MY DRIVE WAY WHILE I WAS ENTERING THE GARAGE AND HIT THE STORAGE OBJECTS THERE AND ALSO I HAD TO APPLY THE BRAKES HARD TO STOP THE CAR. MANY TIMES DURING THE PAST TWO YEARS THE CAR HAS BEHAVED SIMILARLY AT STOP SIGNS BUT WITH MUCH LESS FURY. *TR

Mileage: 13,325

THE FIRST TIME I EXPERIENCED THE PROBLEM, I WAS MAKING A LEFT HAND TURN AND IT FELT LIKE THE CAR WAS RUNNING ON A COUPLE OF CYLINDERS, VERY LOW POWER. I STOPPED AS SOON AS I COULD AND TURNED OFF THE ENGINE, RESTARTED IT AND EVERYTHING SEEM TO BE OK. EVERYTHING WAS FINE FOR ABOUT A MONTH, BUT WHILE ON A TRIP, I EXPERIENCE A SUDDEN LOSS OF POWER AND UNRESPONSIVE THROTTLE. I TOOK THE CAR TO THE DEALER AND EXPLAINED WHAT HAD HAPPENED AND THAT IT SOUNDED LIKE THE SAME PROBLEM MY SISTER-IN-LAW HAD EXPERIENCED WITH HER 2010 FUSION AND THAT AFTER A NUMBER OF TRIP AND PROBLEM REPEATED PROBLEMS THEY REPLACED THE THROTTLE BODY WHICH RESOLVED THE PROBLEM. IN MY CASE THE DEALER, EVEN THOUGH I EXPLAINED WHAT I HAD EXPERIENCED AND THAT I WAS AWARE OF A SERVICE BULLETIN FROM FORD FOR THIS EXACT PROBLEM, SAID MY PROBLEM WAS A BAD BATTERY, WHICH THEY REPLACED AND RETURNED THE CAR TO ME. A COUPLE OF DAYS LATER I EXPERIENCED THE SAME PROBLEM A COUPLE OF TIMES AND IMMEDIATELY TOOK THE CAR BACK TO THE DEALER AND THIS TIME THEY REPLACED THE THROTTLE BODY. I HAVE SINCE DRIVEN THE CAR ABOUT 1500 MILES IN THE LAST TWO MONTHS WITHOUT A PROBLEM. MY SON IS NOW GOING THROUGH THE SAME PROBLEM WITH A 2011 ESCAPE HYBRID. HIS DEALER DID NOT REPLACE THE THROTTLE BODY WHEN HE TOOK IT WITH THE SAME PROBLEM A COUPLE OF WEEKS AGO, INSTEAD THEY CHARGED HIM A FEW HUNDRED DOLLARS TO "REMOVE CARBON BUILDUP" OR SOMETHING. TODAY THE ESCAPE EXPERIENCE THE SAME PROBLEM WHILE DRIVING ON AN INTERSTATE. I TOOK THE CAR BACK TO HIS DEALER THIS AFTERNOON AND TOLD THEM OF MY EXPERIENCE, THE SERVICE REP SAID THEY WOULD LOOK INTO IT. WE'LL SEE. I AM A LONG TIME LOYAL FORD OWNER BUT FEEL THEY ARE WAITING FOR SOMEONE TO BE KILLED BEFORE THEY FIX THIS PROBLEM. *TR

Mileage: 51,700

ON 10/5/2013, I HAD TO CALL ROADSIDE RESCUE TO JUMP START CAR. I TOOK VEHICLE TO ADVANCE AUTO ON 10/6/2013 TO TEST BATTERY. THE PRINTOUT RESULTS FOUND, INDICATOR LIGHT WAS YELLOW, COLD CRANKING AMPS 500 ON BATTERY, TEMPERATURE WAS TO HIGH AT 124DEGREES. ON 10/7/2013, CALL ROADSIDE RESCUE TO JUMPSTART VEHICLE. I LET THE VEHICLE IDLE FOR A BIT, HOPING TO RECHARGE THE BATTERY BACK TO FULL FUNCTION. ON 10/8/2013 CALLED ROADSIDE RESCUE TO JUMPSTART VEHICLE FOR THE 3RD TIME AND THEN DROVE TO FORD DEALERSHIP. WITH GREAT HESITATION, FORD REPLACED THE BATTERY. I HAD TO TELL THE TECHNICIAN TO LOOK AT THE BATTERY'S YELLOW LIGHT. *TR

Mileage: 22,145

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 12/18/14*CN THE CONSUMER STATED WHEN SHE PRESSED THE ACCELERATED PEDAL, THE VEHICLE SLIGHTLY ACCELERATED, AND THE VEHICLE WOULD ALSO JERK FORWARD. AT TIMES, THE VEHICLE WOULD CUT OFF WHILE DRIVING. UPDATED 01/07/15 *JB

Mileage: 53,000

WHILE DRIVING, THE CAR BEGAN TO SHAKE AND JERK LIKE THE ENGINE WANTED TO DIE. THEN I LOST ENGINE POWER. THE CAR STILL HAD POWER AND WAS ON, BUT THERE WAS NO THROTTLE WHEN I PUSHED THE GAS. THE ENGINE LIGHT AND A LITTLE WRENCH CAME ON. I PUT IT IN PARK, TURNED IT OFF, RESTARTED IT, AND IT STILL HAD NO ENGINE THROTTLE TO IT. BUT THE CAR HAD A SMALL AMOUNT OF POWER, LIKE I WAS COASTING ALONG, SO THAT I COULD GET THROUGH THE STOP LIGHT AND MAKE IT TO THE SIDE OF THE ROAD. EVERY TIME I TRIED THE GAS PEDAL THOUGH, THERE WAS NO RESPONSE; IT WENT TO THE FLOOR. I WAS AT THE LIGHT BY MY NEIGHBORHOOD, RIGHT BY THE TRAIN TRACKS. THANK GOD I HAD ENOUGH POWER TO GET THROUGH THAT! *TR

WHILE DRIVING, THE GAS PEDAL BECAME UNRESPONSIVE AND THE ORANGE WRENCH SYMBOL CAME ON. I PULLED OVER AND SHUT THE CAR OFF. I ATTEMPTED TO RESTART THE CAR. THE CAR RESTARTED AND I WAS ABLE TO CONTINUE DRIVING AS NORMAL. THIS PROBLEM HAS OCCURRED APPROX 4 TIMES. EACH TIME WITH THE SAME PRESENTATION AND EACH TIME I WAS ABLE TO RESTART THE CAR. *TR

Mileage: 60,000

I WAS DRIVING ON INTERSTATE 70 AT APPROXIMATELY 65 MPH WHEN I SUDDENLY LOST ALL ENGINE POWER. I WAS ALMOST HIT BY A SEMI TRAVELING BEHIND ME BECAUSE MY VEHICLE HAD ABSOLUTELY ZERO ACCELERATION. THE "WRENCH" LIGHT ON MY CAR CAME ON AT THE SAME TIME THIS HAPPENED. THE SEMI BEHIND ME SWERVED TO MISS ME AND I WAS ABLE TO GET MY CAR OFF TO THE SIDE OF THE ROAD. LIGHTS, CLIMATE CONTROL (A/C), RADIO, ETC. WORKED FINE. ENGINE STILL RAN BUT WOULD NOT MOVE FORWARD. I TURNED THE CAR OFF TO CALL FOR ASSISTANCE. UPON SEEING IF THE CAR WOULD RE-START, IT DID AND NO "WRENCH" LIGHT APPEARED. I WAS ABLE TO THEN GET THE CAR TO MY LOCAL FORD DEALERSHIP, BUT BEING A HOLIDAY THEY WERE CLOSED. I COULD HAVE BEEN KILLED WHEN THIS HAPPENED ON THE INTERSTATE WITH THE SEMI BEHIND ME!! SOUNDS LIKE SOME KIND OF FUEL INJECTOR OR THROTTLE PROBLEM. MY VEHICLE IS NOT EVEN 3 YEARS OLD AND I BOUGHT IT BRAND NEW IN DEC. 2011. *TR

Mileage: 60,500

ENGINE LIGHT APPEARED ON DASH. FOLLOWED INSTRUCTIONAL MANUAL DIRECTIONS AND ENGINE LIGHT DISPLAY STAYED INTERMITTENT. AS OF JULY 24TH ENGINE LIGHT DISPLAY REMAINS ON AND EVERY TIME I STOP TO PUT ANY AMOUNT OF FUEL IN IT, IT STRUGGLES TO START AND TAKES AT LEAST 3 ATTEMPTS BEFORE IT WILL START. HOWEVER, IF I LEAVE IT RUNNING WHEN ADDING FUEL I HAVE NO PROBLEM, WHICH IS NOT RECOMMENDED. HAD AUTO ZONE RUN DIAGNOSTICS CHECK AND THEY GAVE ME THE CODE BUT THE FORD DEALERSHIP (KELLY FORD, MELBOURNE FL) WOULD NOT EVEN ATTEMPT TO LOOK UP THE CODE AS THEY SAID I HAVE TO COME IN AND PAY $100.00 DIAGNOSTIC FEE AND $160.00 HOURLY TO HAVE FIXED. I AM MORE WORRIED ABOUT DOWN THE ROAD ISSUES AS SEEN ON THIS WEB SITE. BOUGHT THE CAR USED IN DECEMBER OF 2012 WITH ONLY 11,000 MILES ON IT. *TR

Mileage: 37,524

I WAS DRIVING DOWN THE HIGHWAY WHEN SUDDENLY MY VEHICLE LOST POWER. I ATTEMPTED TO PRESS THE ACCELERATOR BUT THE CAR JUST JERKED VIOLENTLY. I WAS FORCED TO STOP IN THE MIDDLE OF THE HIGHWAY BECAUSE I WAS UNABLE TO ACCELERATE TO THE SIDE OF THE HIGHWAY. I WAS ALMOST REAR-ENDED 3 TIMES DO TO THE SPEED OF TRAFFIC AND MY CAR SUDDENLY LOSING POWER. WHEN THE VEHICLE LOST POWER, A "WRENCH" SYMBOL APPEARED ON THE DASH. I PLACED THE VEHICLE IN PARK AND SAT FOR A FEW SECONDS AND ATTEMPTED TO START THE VEHICLE. ONCE STARTED I PULLED OVER TO THE SIDE OF THE HIGHWAY. THE CAR WAS RUNNING FINE SO I DECIDED TO DRIVE ON THE HIGHWAY AGAIN. AFTER ABOUT 1/2 A MILE, THE CAR STOPPED SUDDENLY AGAIN, THIS TIME I WAS ABLE TO COAST ONTO THE MEDIAN BECAUSE I WAS DRIVING IN THE SLOW LANE. THIS CONTINUED FOR SEVERAL MILES UNTIL I FINALLY PULLED OVER AND CALLED A TOW TRUCK. *TR

Mileage: 69,000

WHILE DRIVING MY NEW FORD FUSION, ONLY 5 MONTHS SINCE PURCHASE, THE VEHICLE LOST POWER AND STALLED. WHEN I TOOK IT TO THE DEALER THEY COULD FIND NOTHING WRONG AND SAID WHAT'S THE ISSUE IT STARTED DIDN'T IT? THE SAME THING HAPPENED AGAIN IN MAY AND JULY OF 2014. IT IS A KNOWN ISSUE WITH FORD AND A CUSTOMER SATISFACTION WAS ISSUED TO REPLACE THE THROTTLE BODY, BUT THE DEALERSHIP WON'T DO SO BECAUSE NO CODE SHOWS UP WHEN I'VE TAKEN THE CAR IN AFTER EACH EPISODE. THIS IS A SAFELY ISSUE AND A KNOWN ISSUE. WHY NHTSA ALLOWED THEM TO GET AWAY WITH NOT DOING A RECALL IS BEYOND ME. IT IS UNSAFE DRIVING A VEHICLE THAT SUDDENLY LOSES POWER. IT SHOULD NOT MATTER THAT A CODE DOESN'T SHOW UP. WHAT HAPPENED BEFORE COMPUTERS? IT'S A KNOWN ISSUE AND IS HAPPENING SO IT SHOULD GET REPLACED. THANKFULLY I WASN'T DRIVING OVER 35 WHEN THIS OCCURRED, BUT WHAT ABOUT THE NEXT TIME IF I'M ON A HIGHWAY GOING 60? WHAT WILL IT TAKE - PEOPLE TO GET SERIOUSLY INJURED TO GET A TRUE RECALL? *TR

Mileage: 2,489

WHILE DRIVING ON A MAJOR HIGHWAY AT A SET RATE OF SPEED THE CAR ACTED AS IF IT WAS TRYING TO SHIFT GEARS AND BUCKED, RPM'S WENT UP AND THEN BACK TO NORMAL. IT WENT TO THE DEALER AND THROTTLE BODY WAS REPLACED, A WEEK OR SO AFTERWARDS THE CAR STARTED TO DO THE SAME THING, BUT THIS TIME ALSO IN REVERSE. I TOOK IT BACK TO THE DEALER WHERE THEY STATED THAT NOTHING WAS WRONG BUT THEY ONLY PUT 4 MILES OF A TEST DRIVE ON THE CAR. LAST WEEK THE FUSION LEFT ME ON A MAJOR HIGHWAY JUST SHUTTING DOWN WITH NO WARNING AND I HAPPENED TO HAVE MY 2 YEAR OLD. I LEFT IT SIT ABOUT 30 MINUTES AND TURNED OVER THE IGNITION AND IT STARTED LIKE NORMAL. I WAS JUST THANKFUL TO GET HOME WITHOUT AND ACCIDENT. IT'S NOT SAFE... THE CAR LOOKS GREAT BUT ITS LIKE YOU TAKE YOUR LIFE INTO YOUR OWN HANDS DRIVING IT. *TR

Mileage: 52,777

FELT LIKE A SURGE THEN ENGINE STALLED. HAD TO PULL OVER TURN THE CAR OFF THEN RESTART. *TR

Mileage: 52,000

VEHICLE LURCHED THEN LOST POWER AND CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT ACCELERATE AFTER LOSING POWER. SINCE THE REPAIRS, THE VEHICLE WILL OCCASIONALLY LURCH WHEN THE CAR IS IN GEAR AND THE BRAKES ARE APPLIED. *TR

Mileage: 19,811

STARTING OUT, THROTTLE HAD NO RESPONSE ON TAKE OFF, NOW TAKING A RIGHT HAND TURN THROTTLE HAS NO RESPONSE THEN JUMPS FORWARD, VERY DIFFICULT PULLING OUT ONTO A HIGHWAY. I'VE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND THEY REFUSE TO DO ANYTHING TILL THE CHECK ENGINE LITE COMES ON, MEANWHILE I'M DRIVING A DANGEROUS CAR... *TR

Mileage: 63,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT SHE RECEIVED A LETTER NOTIFYING HER OF A CUSTOMER SATISFACTION PROGRAM RELATED TO NHTSA ACTION NUMBER: PE13003 (ENGINE) . THE CONTACT MENTIONED THAT SHE WAS VERY CONCERNED FOR HER SAFETY AND THAT THERE SHOULD HAVE BEEN A RECALL ISSUED FOR THE DEFECT. THE DEALER WAS CONTACTED, WHO REFUSED TO ASSIST HER UNLESS THE VEHICLE WAS EXHIBITING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 18,300.

WAS AT A STOP SIGN WHEN I ACCERLERATED THE ENGINE STOPED. I VEERED TO THE RIGHT AND THE CAR RESTARTED. I TOOK IT TO THE LOCAL FORD DEALERSHIP. THEY SAID THEY COULD FIND NOTHING WRONG THE CAR. IT HAS HAPPENED A TOTAL OF THREE TIMES WITH THE SAME RESULT, THEY SAY NOTHING WRONG WITH THE CAR. I CALLED FORD THEY INITATED A BUY BACK BUT THE CAR DID NOT PASS CALIFORNIA LEMON LAW MUSTER SO MY CASE WAS CLOSED. *TR

Mileage: 3,841

SEPTEMBER 24, 2013-I WAS DRIVING HOME AND THE CAR BEGAN TO SHUT DOWN. THE WRENCH CAME UP AND IT LOSE ALL POWER. I WAS ABLE TO COAST INTO THE MEDIAN AS IT WAS 5;00 TRAFFIC. I TURNED COMPLETELY OFF AND RESTARTED AGAIN. DECEMBER 5, 2013.. THE SAME THING HAPPENED AS I WAS ON A SIDE STREET. I TURNED OFF AND RESTARTED. 2/24/2014 I WAS GOING TO WORK AND IT CUT OFF ON VERY BUSY 6 LANE HIGHWAY. IT WAS VERY SCARY AS NO ONE WAS BEHIND ME. I TURNED OFF AND THEN RESTARTED THE CAR. I WAS SO RELIEVED THAT NO ONE WAS ON THIS BUSY ROAD WHICH IS ALWAYS TRAFFIC GOING VERY FAST. I HAVE A SERVICE ALL INTO FORD FOR FRIDAY 2/28/2014. *TR

Mileage: 90,599

I HAVE HAD SEVERAL ISSUES LEADING UP TO THIS AND THE DEALER WOULD SAY NOTHING IS WRONG. CAR JUMPS FORWARD WHEN IDLING, CAR LOOSES POWER WHEN ACCELERATING ON HIGHWAY. LASTLY WAS COMPLETE LOSS OF POWER AND NEARLY HIT BY BUS WITH KIDS IN CAR. THEY REPLACED THROTTLE BODY, A/C MOTOR ETC....TWO WEEKS GONE BYE AND IT IS STARTING AGAIN. I NEED TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE BUT IT IS NOT SAFE. *TR

Mileage: 27,000

I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[XXX]" FOR MY REGION FOR FORD. I AM WORRIED AND CAN GET NOTHING DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 28,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. ..UPDATED 12-30-13 *BF UPDATED 1/14/2014 *JS

Mileage: 5,000

ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE CHECKED MY CAR 2 TIMES AND NEVER WAS ABLE TO SOLVE THE PROBLEM. BEFORE I TOOK IT TO FORD THE CAR HAS STALLED ON 6/19/2013 PRIOR TO TAKING THE CAR TO THE LOCAL FORD SHOP. THEY SAID IT WAS THE PROGRAMMING AND THEY INSTALLED THE UPDATE FOR THE COMPUTER, BUT IT NEVER SOLVED THE PROBLEM. THE LAST TIME IT STALLED ON ME, MY HUSBAND, WHO IS AN ACURA TECHNICIAN, PULLED THE P2111 CODE OUT USING A POCKET CODE READER OUT OF FREEZE FRAME DATA. THERE WAS NO CODES STORED IN PCM 6 HRS AFTER THE INCIDENT. 2 DAYS LATER CHECKED FOR FREEZE FRAME DATA AGAIN AND THERE WAS NO FREEZE FRAME DATA. *TR

Mileage: 7,500

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE LOST POWER, THE WRENCH LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE EMERGENCY LANE, RESTART IT AND RESUME NORMAL FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35,000. ...UPDATED 12/03/13 *BF THE CONSUMER STATED THE VEHICLE SHUT DOWN 3 TIMES DISPLAYING THE WRENCH WARNING. UPDATED 12/6/2013 *JS

Mileage: 35,000

WAS DRIVING ON INTERSTATE IN HEAVY TRAFFIC. CAR IMMEDIATELY-WITHOUT WARNING- LOST POWER TO ACCELERATE. WENT TO A LIMP DRIVING MODE. WARNING LIGHT (WRENCH) CAME ON. WAS VERY DANGEROUS SITUATION. HAD TO MANEUVER TO SIDE OF ROAD. ALMOST WAS HIT FROM BEHIND. CAR SHOOK AND STUTTERED. TURNED OFF IGNITION AND WAITED A COUPLE MINUTES. STARTED CAR, ALL WARNING LIGHTS CLEARED. WAS ABLE TO MAKE IT HOME WITHOUT ANY OTHER IN INCIDENT. FEW DAYS LATER SAME MALFUNCTION HAPPENED AGAIN. CAR LOST ACCELERATION AND HAD TO LIMP TO SAFE PLACE IN HEAVY TRAFFIC. TURNED OFF CAR AND RESTARTED. TOOK CAR TO FORD DEALERSHIP AND WAS TOLD CAR IS OUT OF WARRANTY AND DIAGNOSIS WAS THROTTLE BODY. A COMMON PROBLEM BUT NOT A RECALL. WOW. *TR

Mileage: 40,250

DRIVING AT HIGHWAY SPEED, ENGINE STALLS WHILE ATTEMPTING TO MERGE. ORANGE WRENCH LIGHT APPEARS NEAR FUEL GAUGE. ROUGH IDLING BELOW 1000 RPM. TURN CAR OFF AND WAIT ONE MINUTE. RESTART CAR AND DRIVE WITHOUT INCIDENT. *TR

Mileage: 34,498

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED OFF THE ROADWAY WHERE THE ENGINE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN FOR REPAIRS OR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

MY SON GOT INTO THE CAR, GOING TO THE STORE, HE SAID SOMETHING WRONG WITH THE CAR. I SAID WHAT, HE SAID WHEN I CRANKED IT UP, SOUND LIKE I HEARD IT CLICKING. HE CHECK THE OIL, IT WAS A HALF OF A HALF QUART LOW. HE LEFT IN 2 SECONDS HE CALLED BACK, SAID SOMETHING IS WRONG, SO HIS DADDY WENT WHERE HE WAS, IT WAS STILL RUNNING, BUT LOST SPEED, IT WOULD ONLY GO 2 OR 3 MILES PER HOUR. AFTER GETTING IT BACK HOME, IT SAT A LITTLE WHILE AND IT WAS GOOD TO GO. LABOR DAY I WAS ON INTERSTATE 85 IT DONE THE SAME THING TO ME, BUT I HAD TO CALL A WRECKER I WAS TO FAR AWAY FROM HOME. NOW EVERYONE WANT ME TO PAY FOR THE TESTING OF THE CAR TO DETERMAN WHAT THE PROBLEM IS. FORD NEED`S TO DO SOMETHING ABOUT THIS TOO MANY COMPLAINTS I HAVE READ THEM. !!!! DON`T WAIT UNTIL DEATH OCCURS!!!!. *JB

Mileage: 37,723

PULLED OUT OF DRIVEWAY GOT APPROXIMATELY 1/4 OF MILE FROM HOME AND ALL OF THE SUDDEN NO GAS, NO POWER AND LOOKING AT THE DASHBOARD THE ONLY INDICATOR THAT WAS LIT WAS THE WRENCH. I DRIFTED TO THE SIDE OF THE ROAD WAITED A FEW MINUTES TO TRY AND START THE CAR, LUCKILY IT DID AND DROVE IT BACK HOME. CALLED THE FORD DEALERSHIP TO EXPLAIN WHAT HAPPENED, AND THEY SAID MORE THAN LIKELY IT IS THE THROTTLE BODY. THEY SUGGESTED TO HAVE THE CAR TOWED BECAUSE IT COULD HAPPEN AGAIN WITHOUT WARNING. AS OF THIS MORNING, IT HAS BEEN CONFIRMED THAT IT IS THE THROTTLE BODY AND IT WILL ONLY COST ME A $100.00 DEDUCTABLE BECAUSE (LUCKY ME) I AM PAYING FOR EXTENDED WARRANTLY... CAN'T IMAGINE HOW MUCH IF I DIDN'T!!! I ASKED IF THIS IS A COMMON PROBLEM WITH THIS CAR AND THE SERVICE PERSON SAID THAT THIS IS NOT THE FIRST TIME SHE HAS SEEN THIS HAPPEN. I AM DEEPLY CONCERNED BECAUSE THIS SITUATION COULD HAVE BEEN CATASTROPHIC. I DRIVE ALMOST 90 MILES A DAY, FIVE DAYS A WEEK ROUNDTRIP ON A MAJOR BELTWAY AND I FEEL THIS PROBLEM IS BIGGER THAN FORD WANTS TO ADMIT. *TT

Mileage: 48,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED TO 1 MPH. THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS SHUT OFF AND ONCE RESTARTED, IT OPERATED NORMALLY FOR A FEW MILES UNTIL THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,350.

Mileage: 4,350

LAST WEDNESDAY, 7/24/13, I WAS ON THE INTERSTATE COMING HOME FROM WORK IN THE FAR LEFT HAND LANE WHEN MY ENGINE SHUT OFF AND PUT ME IN A REALLY BAD SITUATION. I HAD TO CROSS MULTIPLE LANES OF TRAFFIC, WHILE NOT BEING ABLE TO ACCELERATE, TO GET TO GET BACK TO THE SHOULDER. THE CAR SEEMED TO BEING WORKING FINE, BUT WHEN I HIT THE GAS THERE WAS NO RESPONSE. THE LIGHTS, GAUGES, AND RADIO STILL WORKED AND A WRENCH LIGHT CAME ON. I WAS NEARLY REAR ENDED TWICE AND BARELY MADE IT TO THE SHOULDER. TODAY, 7/30/13, ON MY WAY TO WORK THE SAME THING HAPPENED. THANKFULLY THIS TIME I WAS NOT ON THE INTERSTATE, BUT RATHER ON A BUSY CITY STREET, AND WAS ABLE TO QUICKLY AND SAFELY GET OUT OF THE WAY. *TR

Mileage: 40,000

ON MY WAY TO WORK IN THE MORNING ON A BACK COUNTRY ROAD, I WENT AROUND A 90 DEGREE TURN, BRAKING BEFORE GOING INTO THE TURN. ON THE WAY OUT OF THE TURN, THE ENGINE STALLED AS I WAS TRYING TO ACCELERATE. I CAME TO A STOP, PUT THE VEHICLE IN PARK, AND THEN IT RESTARTED WITH NOT PROBLEM, BUT SHOCKED ME A BIT. *TR

Mileage: 7,000

ELECTRONIC THROTTLE BODY WENT OUT ON MY 2012 FORD FUSION. *TR

Mileage: 40,000

DRIVING ON FREEWAY IN HEAVY TRAFFIC CAR SUDDENLY LOST POWER AND SLOWED TO 30-40 MPH. HAD TO CUT ACROSS 2 LANES OF TRAFFIC TO THE SHOULDER. LIMPED TO EXIT WHERE CAR DRIVEN AT SLOW SPEED. DEALER COULD NOT FIND PROBLEM. *TR

Mileage: 10,300

WHILE DRIVING AT APPROXIMATELY 50 MPH VEHICLE SUDDENLY LOST ALL POWER. ENGINE STOPPED RUNNING AND ALL LIGHTS TURNED OFF. THIS IS THE SECOND INSTANCE OF THIS HAPPENING. AFTER COASTING TO A STOP WAS ABLE TO PUT THE CAR IN PARK AND RESTART ENGINE. *TR

Mileage: 6,000

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN AT A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 8,300. *TR

Mileage: 6,000

PULLED UP TO A STOP LIGHT THAT WAS RED. WHILE IDLING WAITING FOR GREEN LIGHT, ENGINE STALLED. PLACED CAR IN PARK, RESTARTED ENGINE, AND AUTOMOBILE DROVE AS NORMAL. *TR

Mileage: 30,800

DRIVING ALONG AT AROUND 40 MILES PER HOUR, THEN NOTICE THE LOSS OF POWER, A BRIGHT YELLOW LIGHT APPEARED ON THE DASH - STOP SAFELY HAZARD WARNING (RTT) - WHICH ACCORDING TO THE OWNERS HANDBOOK INDICATES HYBRID COMPONENT FAULT/FAILURE THAT WILL CAUSE THE VEHICLE TO SHUTDOWN (WHICH IT HAD ALREADY DOWN, I HAD A HARD TIME TURNING THE STEERING WHEEL). FAILED TO RE-START THE FIRST TIME OR ENTER INTO A LIMITED OPERATING MODE, SEEMS LIKE RAY SKILLMAN FORD, GREENWOOD, INDIANA COULD NOT FIND ANY PROBLEMS. THIS $31,000 VEHICLE HAS ONLY 1,400 MILES ON THE CLOCK AND PER STANDARD OPERATING PROCEDURE DENIES ANY PROBLEMS WITH THE VEHICLE. *TR

Mileage: 1,400

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SERVICE WARNING LIGHT. THE CONTACT SHIFTED INTO NEUTRAL AND COASTED TO THE SHOULDER. THE VEHICLE WAS RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ATTEMPTED TO ASSIST THE DEALER IN DIAGNOSING THE FAILURE BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 40MPH WHEN THE CAR LOST POWER AND BEGAN TO SHAKE. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND DRIVE SAFELY TO A RELIABLE AUTOMOTIVE SHOP WE HAVE USED FOR OVER 20 YEARS. FINALLY AFTER A WEEK OF TESTING, THEY WERE ABLE TO REPLICATE THE PROBLEM WE HAD EXPERIENCED.THEY REPLACED THE ALTERNATOR,AT OUR CONSIDERABLE EXPENSE, AND WE BROUGHT THE CAR HOME MORE THAN A WEEK LATER. WE DROVE THE CAR WITHOUT INCIDENT UNTIL TUESDAY,OCTOBER16TH WHEN THE SAME PROBLEM HAPPENED AGAIN. THIS TIME AT ABOUT 30MPH. AGAIN, AFTER WAITING 10-15 MINUTES, THE CAR STARTED AGAIN AND WAS DRIVEN SAFELY TO THE AUTOMOTIVE REPAIR SHOP WHERE IT REMAINS 5DAYS LATER. THIS IS A GREAT INCONVENIENCE SINCE WE LIVE IN AN AREA WHERE A CAR IS A NECESSITY BUT IT IS ALSO A SERIOUS SAFETY HAZARD SINCE THIS PROBLEM COULD EASILY HAPPEN WHEN ACCELERATING INTO TRAFFIC OR ON A BUSY MULTILANE,HIGH SPEED HIGHWAY. FROM READING THIS SITE, WE HAVE BECOME AWARE THAT THERE ARE MANY COMPLAINTS OF THIS NATURE FOR THIS MAKE AND MODEL YEAR AND WE QUESTION WHY THERE HAS BEEN NO RECALL OR,AT VERY LEAST, A CONSUMER ALERT. *TR

Mileage: 40,440

SINCE SEPT. 1, 2011 WHEN I TOOK OWNERSHIP OF THE CAR I HAVE HAD THE FOLLOWING HAPPEN ABOUT ONCE A MONTH. THE LAST TIME WAS ON JULY 26, 2012 AT 3171 MILES. WHEN COMING TO A STOP FOR A LIGHT OR SLOWING TRAFFIC AND APPLYING THE BRAKES THE ENGINE STARTS TO RACE AND THE CAR FEELS LIKE IT WANTS TO SURGE FORWARD. WITH CONTINUED PRESSURE ON THE BRAKES, AFTER A FEW SECONDS THE ENGINE RACING AND SURGING STOPS AND THE CAR STOPS. I THINK IT MAY BE A PROBLEM WITH A COMPUTER. *TR UPDATED IVOQ 09/26/12

Mileage: 250

WHILE DRIVING THE WRENCH LIGHT CAME ON AND LOST POWER. I COULDN'T ACCELERATE AND PULLED OVER. I ALMOST GOT REAR-ENDED. THE CAR STARTED SHAKING. I STARTED THE CAR BACK UP AND THE WRENCH LIGHT CAME OFF. DROVE AGAIN AND THE SAME PROBLEM HAPPENED WITHIN A MILE. *JS

Mileage: 42,600