2013 FORD FUSION Steering Problems

A couple of weeks ago My Steering wheel locked up and the codes were reset which unlocked the wheel so i was able to turn it. Mechanic said it was moisture getting to the part and then the power steering light came on & it became Hard to turn the steering wheel while driving. There was no indication of a issue before it started.

Unknown and it's whole electrical system is failing and constantly keeps shutting the car off saying no key detected and strands me more places than I can count it's stalled out in the middle of the road and said no key detected and I had to wait for it to basically let me start the car back up after like being shut off for 20 mins or if I unhooked the battery and hooked it back up then it would start and only go for a day or so and the heat only works if it's raining outside

I believe my car was missed in the steering rack recall. There’s a decent amount of side to side play that just moves the steering wheel not the wheels. The car will be all over the road. Also when I’m accelerating with my foot on the gas the steering stiffness up & goes back to feeling like normal under load. As soon as there’s no driving load it loosens back up. Today it randomly almost felt like the steering got stuck for a second while going straight then quickly jerked itself to the right then went back to feeling loose. I’ve replaced controls arms, ball joints, tie rods.I do not want to crash because fords negligence on not including my car in the recall. I’m still making payments on the car and can not afford money out of pocket to fix fords mistakes. Please help! My car needs this recall! I have videos upon being needed, it will only let me upload pictures.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel felt loose and was wobbling abnormally. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

Noise from steering column, took to local repair shop. Diagnosed as rack and pinion failure. No alarms or alerts of any kind other that noise that is easily heard when in parking lot or driving on a low speed street. Risk is loss of steering control, at highways speeds could lead to accidents or worse.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at approximately 65 MPH, the power steering assist and several other unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn to the left or the right. The contact pulled off the highway and turned off and restarted the vehicle to reset the steering functionality. The contact stated that the steering wheel was still difficult to turn. The contact had not yet taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 13V232000 (Steering). The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.

Mileage: 165,000

Right Front wheel speed Sensor replaced and problem continues due to pigtail coming from wiring harness that connects to top portion of wheel speed sensor Water enters the connector and short circuits the ABS system causing the car to disable ABS,Traction Control and Power steering all light illuminated as well

The contact’s mother-in-law owns a 2013 Ford Fusion. The contacts mother-in-law received notification of an unknown recall in 2016. The remedy included replacing the bolts and applying a wax sealer to the bolts. The vehicle was repaired. The contact stated that while receiving maintenance at an independent mechanic, the mechanic became aware that the electronic power steering rack bolts were fractured, and the steering rack needed to be replaced. The vehicle was not repaired. On another occasion, while the vehicle was turned off, the contact inspected the vehicle and became aware that the power steering rack bolts were fractured. The manufacturer was notified of the failure. The failure mileage was approximately 85,450.

Mileage: 84,450

One day, my steering wheel locked up, and I get the message across my dashboard that says service power steering now I almost had an accident because of it

Car will stahl and lock steering wheel when yielding into traffic or driving. The advance trak light along with auto hill assist will pop up on dashboard stating to repair the issue.

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, the vehicle lost power steering functionality. The contact stated that the steering wheel failed to turn to the right or the left. The power steering failure message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000.

Mileage: 161,000

Steering stopped working during drive home. It is now at my house. Safety was impacted because it became problematic during the drive. I had an independent mechanic evaluate the car today, he stated that this make and model of a vehicle is known to have this problem, and diagnosed it with a need to replace the steering rack. A warning appeared during the drive right before we got home, now car won't turn on for safety reasons.

Power steering fault.

Steering wheel pulls to the right even after new alignment caused me to hit a curb

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the steering wheel seized. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power steering rack assembly failure. The contact was informed that the power steering rack assembly needed to be replaced and reprogrammed. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The contact stated that in July 2023 the first failure occurred, and the relays in the steering box were replaced. The vehicle was repaired; however, the failure recently reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under NHTSA Campaign Number: 13V232000 (Steering); however, the contact was informed that the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 65,510.

Mileage: 65,510

See attached document for complaint.

See attached document for complaint.

The steering wheel of this 2013 Ford Fusion SE, until now tightly connected to the rest of the steering system, has started wobbling. This problem has gradually been worsening over the past few days (as of today's date: 10/4/2025). If this problem is not addressed at some point by a mechanic, it appears that the steering wheel might eventually come loose and separate entirely from the steering column. This very same problem appears to have resulted in a recall and associated repairs by Ford Motor Company of many Ford Fusion sedans of model year 2014-2017. It may be that Ford Fusion sedans of the 2013 model year have the same or a similar problem that gave rise to the noted recall for 2014-2017 Ford Fusion sedans. If so, owners of 2013 Ford Fusion sedans could potentially benefit from a similar recall/repair.

The steering wheel seems to have a sensor that makes the car goes side by side and it is really unsafe. I see there is a lot of recalls for Fusions on steering wheel problems but my car is not on this list. Really unsafe to drive. Is not a one time incident. The failure is every day

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 30 MPH and making a left turn, the steering wheel became very firm. The contact stated that the power steering failure message displayed. The vehicle was taken to the residence and inspected. The contact’s friend used a hand-held diagnostic tool to diagnose the vehicle. where it was revealed that the power steering and the left and right speed sensors had failed and that one of the gear motor bolts was missing and the other was corroded. The vehicle was not diagnosed or repaired. The contact believed that the failure was linked NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was notified of the failure. The failure mileage was 107,912.

Mileage: 107,912

Steering wheel has bolt recall issue that neglects this vehicle but offers recall repair on more more modern vehicles made on 2014-2017

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the steering wheel seized and became difficult to steer. The contact slowed down and the vehicle was parked in a parking lot. The contact stated that the "Driver Assist Failure" message was displayed. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer was not made of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

I was driving my 2013 ford fusion and the power steering stopped working. There was no warning prior. The power steering assist warning appeared and I am not unable to drive the vehicle. There currently an active recall for 2013 ford fusions but my vehicle does not qualified and I believe it should. I have replaced the engine and transmission and there were active recalls on those issues and my car did not qualify the recall. I believe my car should qualify for the current power steering recall.

The steering wheel is beginning to come loose. It can be moved from side to side, up and down on the column. Each time I drive the car there is more movement.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 45 MPH, the steering wheel failed to turn while driving on an exit ramp. Additionally, the contact stated that while the vehicle was in the driveway, the steering wheel became inoperable. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the rack and pinion. The contact stated that fault codes were reset. The vehicle was not repaired. The local dealer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 94,000.

Mileage: 94,000

The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 45 MPH, the driver's assist warning light illuminated. The contact stated that moments later, the steering wheel seized, and the vehicle became undrivable. The vehicle was towed to the residence and was diagnosed by an independent mechanic. The independent mechanic became aware that the error code was related to a malfunction with the driver assist and the electrical module, which included all the driving features and needed to be replaced. The contact stated that the vehicle could only be operated manually. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.

Mileage: 146,000

Steering wheel is loose!

Traveling down a major interstate at 70 mph the steering assist light comes on without warning and the vehicle looses power steering. No prior indications of any problems. This could have caused a major traffic accident resulting in great bodily injury and/or death had I not been able to control the vehicle. The problem was confirmed by an auto repair shop. The vehicle was not inspected by anyone other than the repair shop. What is disturbing is that I have since discovered this is an issue with these vehicles as there were THREE prior recalls for this problem, but the recalls did NOT cover this vehicle's VIN. That's on you!

I bought my car in 2020 and immediately when I got home my car had died and I had to have it towed back to the dealership. Since then I have had 2 new batteries, 1 new lithium battery, and a new transmission. Issues with my vehicle include but are not limited to: 1. sporadically when I am driving all my dash lights come on and my power steering goes out and my car becomes difficult to steer safely. 2. my car has rolled back twice while I am in park. 3. Passenger airbag randomly will fault when I am driving. 4. My e-brake will randomly fault while I am driving. All of these issues happen very often and are happening more and more often. I have brought my car in a few times but I am told it needs to replicate the issues in order to be diagnosed but these issues happen sporadically and I cannot demonstrate them at will.

The contact owns a 2013 Ford Fusion. The contact stated while driving 35 MPH, the electric power steering function became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the rack and pinon. The repairs were made by the mechanic. The local dealer was contacted, and the contact was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 169,819. The VIN was not available.

Mileage: 169,819

Power steering assist light appears and you lose power steering which is hard to turn the wheel at all. I’ve had it looked in to and they say it’s a steering problem for years in them models

Car suddenly would have power but no start. After replacing what was thought needed replacement, the alternator is when it wouldn't steer anymore. Further inspection concluded it was the electrical rack and pinion, leaving no steering and or assist.

The contact owns a 2013 Ford Fusion. The contact stated that while making a right or left turn, there was friction and a rubbing sound coming from the steering wheel. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the rack and pinion assembly needed to be replaced. The contact stated that the vehicle had been repaired under an unstated recall in 2015. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000. The contact has been experiencing a friction type noise when turning the wheel traveling slowly. The noise has gotten a little louder over the past few weeks but the noise isn't noticeable while traveling at faster speeds on the highway.

Mileage: 125,000

I was driving my car when suddenly the steering went out which was dangerous for me and other drivers because I could not turn my steering wheel. I thought this was a recall that had been fixed but has not. Since this incident I have not had the car inspected yet. After I was able to get the car back to my garage…the message on my dash read “power steering fault”.

The contact owns a 2013 Ford Fusion. The contact stated that upon starting the vehicle, the steering wheel was loosened. The driver was able to wiggle the steering wheel. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 110,000.

Mileage: 110,000

Power steering Fault lights and no steering. Steering wheel becomes very stiff.

I was driving down the road about to start slowing down at a stop sign, then my steering wheel started to shake and I got a warning on my dash that my power steering system needed assistance and my steering wheel now is very hard to turn. I had to drive it back home and it was very difficult to turn my wheel the whole way home. could have been in serious accident when wheel start to shake or if my wheel completely locked up. fortunately, I was not injured or in no accident.

On December 2,2023, I was driving my 2013 ford fusion down the road and all of a sudden a warning came up that Steering Assist fault and required service. I was going about 40mph there was no warning at all. I could have bee. Seriously hurt. Upon research there have been others that have this problem. When check my model is not on the recall list. Why is this?

The contact owns a 2013 Ford Fusion. The contact stated while driving 25 MPH, the contact heard abnormal sounds and the steering wheel wobbled making it difficult to control the vehicle. There was no warning light illuminated. The vehicle had been diagnosed by an independent mechanic and the contact was informed that the failure was due to faulty steering wheel bolts. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 34,000.

Mileage: 34,000

My daughter was on the way to work, in the middle of traffic going around another vehicle at the time and without any warning, the power steering just went out. It was as though the steering wheel locked up or there was no power steering capabilities whatsoever and she barely made it off of the roadway. This could have caused an accident and It scared her so bad that she was crying when she called me immediately after it happened. I didn’t know what to do so I told her to crank up, put the car in drive and see what it does. The steering was fully functional then so she drove on to work but was very nervous thinking it may happen again. I did read that there is a recall for this exact issue on particular models of Fusions but it does not include our model; therefore, I am submitting our complaint and requesting that the recall to be updated to include ALL models of 2013 Ford Fusions for the safety of ALL owners. Thank you!

Mileage: 156,790

COMPONENT FAILURE (ELECTRONIC POWER STEERING MODULE). MY STEERING WHEEL WHILE TURNING LEFT AND RIGHT, MADE A SCRATCHING NOISE. ALSO WHEN TURNING RIGHT AND LEFT, IT DROPPED AN INCH AND WHEN I TRIED RECOVERING IT WAS HARD TO CORRECT. IT WAS LIKE MANUAL STEERING OVER POWER STEERING. NO WARNING INDICATOR ON DASH EVER CAN ON. THIS ISSUE BEGAN RIGHT AFTER I PICKED UP THE CAR FROM THE DEALERSHIP WHEN THEY PERFORMED THE RECALL ON THE BRAKE HOSES.

Sterling gear rack n pinion got very hard and the vehicle couldn't be controlled . Lost control and caused to crash

The contact owns a 2013 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle swayed left and right, and the steering wheel had limited maneuverability. The instrument panel displayed the warning message: steering system failure. The electronic power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 13V232000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 126,000.

Mileage: 126,000

I was driving on 7/26/2023 and the power steering system malfunctioned, resulting in complete loss of power steering. I received a warning message: "Steering Assist Malfunction Service Required" I lost control of the vehicle momentarily until I realized I could still steer, but with great difficulty. I pulled over, turned off the car, restarted it and regained power steering for a few seconds before it failed again, giving the aforementioned warning message. From that point, power steering was completely lost and did not come back after stopping and restarting again. Fortunately, I was able to get my car home without incident but it was very difficult to steer and making tight turns was impossible. I took the vehicle to Varsity Ford in Ann Arbor, MI who told me, "The power steering rack has an internal failure that won't reset or clear." They indicated that the only way to restore the power steering is by replacing the electronic power steering rack. I was quoted $3950.80 for this and my car is currently undergoing repair because I need a mode of transportation. There is a known issue with the Ford Fusion (https://www.consumerreports.org/consumerist/ford-recalls-nearly-445k-vehicles-for-power-steering-failure-fuel-leak-issues/) and Ford has issued recalls for 2011 to 2013 model years. Mine is a 2013, but the specific model (Energi) is not covered. I experienced the same issue so Ford's recall should cover the Energi model and I should be reimbursed for the repair costs.

The contact owns a 2013 Ford Fusion. The contact stated that while driving approximately 35 MPH, the message "EPS Warning System" was displayed, and the vehicle suddenly lost power steering assist functionality, causing the steering wheel to become very difficult to steer. The contact stated that he turned off and restarted the vehicle, and the steering wheel responded as needed. However, upon starting the vehicle the following day, the failure reoccurred. The vehicle was taken to an independent mechanic, who replaced the electric power steering (EPS) system. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign number: 15V250000 (Steering). The local dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was 111,000.

Mileage: 111,000

The contact owns a 2013 Ford Fusion. The contact stated that while her daughter was driving 30 MPH, the vehicle overheated, with the power steering system, and other unknown warning lights illuminated. The contact stated that while driving, the vehicle shut off and the contact was unable to depress the accelerator pedal. The contact stated that the vehicle was stuck in the middle of traffic. The vehicle was towed to an independent mechanic where it was diagnosed that there was an unknown sensor failure. The vehicle was repaired but the failure recurred. The vehicle was taken back to the same dealer who referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was currently at the dealer and the repair was pending. The manufacturer was notified of the failure but offered no further assistance. The contact was then referred to the NHTSA Hotline for assistance. The approximate failure mileage was 125,000.

Mileage: 125,000

The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 40 MPH, the power steering failed, causing the steering wheel to become difficult to turn in either direction. During the failure, the messages "Service Power Steering'', "Hill Assist Not Available" and "Service Advance Track" were displayed. The vehicle was driven to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

Mileage: 140,000

My daughter in law just had her brakes serviced at Jack Demmer Ford and the next day the power steering suddenly failed while she was driving with my grand daughter in the back seat. She was unable to steer the car but did manage to stop safely. I understand the Electric Power Steering Assist (EPSA) failure is a very common problem on this vehicle and has been recalled on this model and year but not on her VIN. Now Ford says they cannot even look at the car for 3 weeks so she is driving my car while I will be driving hers with no power steering. I have owned and driven cars from 1966 to 2023 and never had power steering fail while the car was in motion. Older cars that never had power steering are still easy to steer and drive but the 2013 Fusion Hybrid is very difficult and almost impossible at lower speeds meaning she absolutely cannot drive the car. Amazing how she can get her car into the Ford dealership for brake maintenance but not for a immediate safety issue like not being able to steer.

The contact owns a 2013 Ford Fusion. The contact stated that after starting the vehicle, the "Power Steering Fault" message was displayed, and the steering wheel was difficult to turn in either direction. The vehicle was driven to the local dealer who diagnosed that the steering shaft torque sensor was faulty, and the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V632000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and wobbly, and not completely secured to the steering column. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 206,000.

Mileage: 206,000

While traveling at low speed and making a turn, sometimes loss of power steering assist that is requiring a greater steering effort occurs. Increasing the risk of a crash. Dashboard warning lights turns on as in the attached photos. Similar problem resulted as a recall for certain 2013-2016 Ford Fusion vehicles, Steering Gear Motor Bolt Corrosion. However my vehicle, which is assembled in Hermosillo, Mexico, has exact same issue this recall mentions were not recalled by Ford. NHTSA Safety Recall: 19S26

Power Steering Assist Failure while driving. Problem is intermittent but persistent and can happen suddenly. It nearly caused me to go off the road when it happened while going around a curve. If it happens suddenly it is extremely hard to steer and could definitely end up in an accident. I have not had it inspected yet by a mechanic. No warning lights appeared before the failure but when it happened the message read "Power Steering Assist Failure"

My vehicle steering has failed/is failing. While driving I had intermittent loss of power steering and a knocking noise when turning the wheel in any direction which has been confirmed by my local ford dealer. They have stated that the electric rack and pinion is the issue. I didn’t receive any notification on my dashboard. It seems this is an ongoing problem with my year vehicle in other states.

The power steering failed on the highway. The Ford dealer quoted $3,000 to repair the power steering.

The contact owns a 2013 Ford Fusion. The contact stated that an unknown warning light had appeared on the instrument panel. The vehicle was taken to a dealer where the vehicle was test driven and the fault codes were reset. Upon restart of the vehicle, the power steering assist message appeared on the instrument panel. Due to the failure, excessive force was needed to steer the vehicle. The contact took the vehicle to an independent mechanic and a dealer however, the vehicle was not repaired. The vehicle was not under recall. The manufacturer was also notified of the failure. The failure mileage was 163,233.

Mileage: 163,233

While driving my vehicle into the garage, I placed the car into the P(park) gear and the car continued to roll. I had to hit the emergency break to stop the vehicle. The fuel line keeps cracking although it has been replaced multiple times causing gas to be leaking from the vehicle even after filling the car up.

2013 ford fusion energi, Power steering assist has failed. We have TWO 2013 fusions and this has now happened to both cars.

The contact owns a 2013 Ford Fusion. The contact stated while driving 40 MPH, the power steering assist fault message was displayed, and the steering wheel became difficult firm. The contact pulled over on the side of the road and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and stated that the EPS gear and the axle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The contact was advised to contact the NHTSA Hotline to file a complaint. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle would unintendedly drift to the left. There was no warning light illuminated. Additionally, the contact stated that the vehicle lost power steering functionality. A warning message indicating power steering failure was displayed. The contact was able to continue driving by using physical force to steer the vehicle. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to the dealer for recall repair; however, after the recall repair, the power steering failure increased significantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2013 Ford Fusion. The contact stated while reversing the vehicle, the steering wheel disengaged. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.

Mileage: 78,000

The steering wheel of my 2013 Ford fusion is becoming loose. Apon looking up this issue I found that there is a recall on 2014-2018 Ford Fusions for this same issue. I am wondering if my vehicle can be included so that this safety issue can be fixed?

The contact owns a 2013 Ford Fusion. The contact stated while his wife was driving 70 MPH, a warning message indicating power steering failure was displayed. The contact's wife veered to the side the road and attempted to activate the hazard lights however, the hazard lights were inoperable. The contact met his wife on the side of the road and towed the vehicle to the residence. The vehicle was then towed to the dealer where it was diagnosed that the power steering gear control module had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, a message indicating a power steering failure was displayed. The steering wheel locked. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to her residence by using physical force to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic, where it was diagnosed that the Powertrain Control module (PCM) had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist as there was no open recall on the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 174,000.

Mileage: 174,000

The steering gear failed while driving and I had a total loss of power steering. I had no warning when this fault occurred, and the only warning came after the event. The original part that malfunctioned is not available for inspection, nor was it inspected by any other agency prior to its replacement. Loss of power steering while driving is incredibly dangerous, thankfully no accident occurred due to this failure.

Power Steering warning light came on while I was driving. I was still able to steer the car. After I shut the car off and turned it back on I could barely steer the car. The warning light came on again. I left the car at a nearby garage, but they are closed until Jan 2, because of the holiday. I could have gotten into an accident. Other vehicles were flashing their lights and honking as I had to drive very slowly with my hazards on to get to the repair station. This is truly a safety issue with my 2013 Ford Fusion.

My 2013 Ford Fusion experienced an electronic powered steering failure recently. It is my belief that this was due to an incorrect, incomplete, and ultimately unsafe repair to the affected system. From my research this model and year has experienced significant issues and failures of the "steering gearbox" even after the recall from Manufacturer Campaign Number: 19S26. Failures of the steering gearbox leading to an abrupt failure of the power steering system in the vehicle is not only incredibly dangerous but subsequently an issue what was not fully resolved by the organization. This vehicle has many foundational safety concerns that are a result of cheap and incomplete repairs revealing weaknesses in sustainable practices and beliefs held by the organization. When the issue arose it was abrupt and without warning initially. The vehicle is very difficult to control even at higher speeds with the failure of the electronic power steering gear box as compared to a traditional fluid based power steering system. When I had the vehicle inspected on 11/15/2022 I inquired from the ford dealership whether the work completed looked sufficient it was not answered. The employee also made note that this issue is "very common" and "very expensive to repair". As a result of this I am requesting that the NHTSA seriously review information and gather data corroborating information I have provided. I believe The Ford Motor Company needs to be held responsible for a full repair or provide assistance to those experiencing this issue to a part that if fixed properly would not be an issue under reasonable circumstance. Looking at the trends of this vehicle, its recalls, and its level of consistency of repair it has been extremely poor and unsafe. The most recent recall involving the seat belt has been "fixed" many times poorly resulting in another recall. This power steering gear box failure is build from the same clay and should be resolved through repair or repair based assistance.

The contact owns a 2013 Ford Fusion. The contact stated while his wife was reversing and turning the steering wheel, the front of the vehicle emitted abnormal loud clunking and popping sounds. The message "Service Advancetrac" and a message indicating that the Hill Stop Assist had failed were displayed. The vehicle was taken to an independent mechanic where it diagnosed that the steering rack needed to be replaced as the steering gear motor bolts were fractured. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was approximately 41,500.

Mileage: 41,500

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the Power Steering Assist Fault message displayed. The vehicle was taken to an independent mechanic who diagnosed that the electric power steering gear and torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2013 Ford Fusion. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated while driving at an undisclosed speed, the steering wheel was loose. Additionally, the contact stated that the bolt failed, and the steering wheel detached and became inoperable. The vehicle was not diagnosed or repaired. The dealer was notified, and the contact was informed that there were no recalls regarding the steering. The contact was advised to call the NHTSA Hotline. No warning light was illuminated. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the power steering fault message displayed on several occasions before eventually an audible beeping activated and the message "Service Power steering now" suddenly displayed and the steering wheel became difficult to turn in either direction. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 15V250000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.

Mileage: 130,000

The contact owns a 2013 Ford Fusion. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The contact stated that extra effort was needed while attempting to park the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact stated that the failure recurred the following day. The “Power Steering Assist System - Service Required” message was displayed. The contact disconnected and reconnected the battery but the failure persisted. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the failure was associated with NHTSA Campaign Number: 19V632000 (Steering). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,300.

Mileage: 96,300

Power steering column just stopped working in the middle of driving and I made it home okay but the next day it barely even could move and a bunch of lights came up on the dash and they wouldn’t stop going off whenever I start the car

The contact owns a 2013 Ford Fusion. The contact stated when she starts the vehicle, it vibrates, the steering wheel was difficult to operate, and the instrument panel would not illuminate occasionally. The check engine and other unknown warning lights illuminated. The vehicle was diagnosed with a failure for the instrument panel and was repaired about 7 months ago; however, the failure reoccurred. The vehicle was not diagnosed or repaired for vibrating and steering failure. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.

Mileage: 49,000

Lost power steering almost crashed into a vehicle and had to pull off the highway, again almost crashing into guard rail Why weren't all of these electric power steering assist recalled? Very dangerous 2013 Ford Fusion

The contact owns a 2013 Ford Fusion. The contact stated while driving 55 MPH, the steering warning light illuminated. The contact was able to drive to her destination and parked the vehicle. The contact stated upon restarting the vehicle, the steering wheel was locked. The vehicle was towed to the dealer where it was diagnosed that the power steering rack needed to be replaced and the steering module needed to be reprogrammed. The vehicle was repaired. Additionally, the contact stated that she would hear abnormal grinding sounds coming from the front end of the driver's side of the vehicle while driving and turning the steering wheel. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall associated with the failure. The failure mileage was approximately 57,921.

Mileage: 57,921

The power steering was never a problem. I came back from a concert and tried to drive my car home and out of no where my hazards turn on, thought I just accidentally touched the button but that wasn't the case. A few seconds later the service power steering light came on and wouldn't stop making noise but I made it home okay. And then the next day when I started it, it didn't want to move at all and the message on the screen came back up and made a more urgent sound I guess you'd say, but there was never anything wrong with my car, it just stopped working in the middle of me driving home. My VIN number is [XXX] it just wouldn't let me put it in the other box. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the power steering assist warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was approximately 117,000. The consumer stated the airbag light is on in the vehicle.

Mileage: 117,000

The following warning lights come on causing the power steering to go. 1 ABS 2 service advance trac 3 hill assist not available 4 check rear park aid

Traveling approximately 40 mph power steering failed causing the car to jerk violently. Power steering assist fault displayed on instrument cluster. Have not taken it to a garage yet.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and making a left turn, the vehicle would jerk to the opposite direction. The contact stated that he had to continually apply a lot of pressure to the steering wheel in order to regain control of the vehicle. The contact stated that no warning lights were illuminated. The contact stated that he then drove his vehicle to an independent mechanic however, the vehicle was not repaired. The contact was made aware of the NHTSA Campaign Number: 13V232000 (Steering) however, the VIN was not included. Neither the dealer nor the manufacturer was made aware of the failure. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2013 Ford Fusion. The contact stated the steering wheel felt very loose. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 147,329.

Mileage: 147,329

Steering assist failed all most crashed Cause unknown

The power steering assist failed, and every ford dealer is refusing to fix it as a recall when it has been recalled. It is extremely unsafe to drive the car like this.

The contact owns a 2013 Ford Fusion. The contact stated that over the past few months, the steering wheel had become loosened and would move abnormally while driving at various speeds without warning. The contact had taken the vehicle to an independent mechanic and was referred to a dealer for assistance. The contact notified the dealer of the failure and was referred to the manufacturer. The manufacturer had yet to be notified of the failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

My vehicle has every problem that has been reported and recalled, however my vehicle isn't listed on the recall list. Could this be a mistake? Could my vehicle oddly have all the same engine coolant levels, advance trac, power steering, engine overheating issues, as the ones recalled but not actually been recalled?

I was traveling with my family and a light came on the dash. I pulled over to check my manual and it said it was a power steering fault. Once I started my car again the power steering was completely gone and I had to drive 10 hours back home with no power steering which was extremely hard for someone who has never driven a vehicle like that. I seen online there was a recall for 23 ford fusions but of course mine isn’t on the list. I found 177 complaints on this and I don’t understand why this is not a recall. If this had happened while driving I could have been seriously injured or killed or harmed another life. Please take that into consideration!

Steering wheel is coming loose.

The contact owns a 2013 Ford Fusion. The contact stated that while exiting a parking lot at a slow speed, the power steering failed without warning. The contact stated that excessive force was needed to steer the vehicle while driving home. The contact then called the dealer where she was informed that her vehicle was not included in NHTSA Campaign Number: 13V232000 (Steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

Mileage: 98,000

The power steering failed while driving almost hade an accident a lot of people complain with the same issue this is in on going with this model!

Steering Fault. Service Now. Message came on. Power steering gone completely.

The contact owns a 2013 Ford Fusion. The contact stated while attempting to reverse out of a parking spot, the steering wheel became difficult to turn. The contact stated that the ABS warning lights was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 110,000. Consumer stated complaint can be closed problem was with the power steering.

Mileage: 110,000

The steering locked up 2 times. Had I been driving when this happened it could have caused a serious accident. The problem has not been inspected by anyone at this time. I received a Steering Assist Malfunction message both times when starting my vehicle. After shutting the car off and waiting a little while and then starting the car back up the message is no longer there and the steering seems to be fine. But again if this happens when Im driving it, it could result in a serious accident.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 25 MPH, the steering wheel became difficult to turn. The contact stated that the “Power Steering Disabled” message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the power steering control module replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 120,000.

Mileage: 120,000

2.when it came on this time it said “Power steering assist fault” see manual then shut completely off on me. I cranked it back up and it ran for about 30 seconds and shut off again. I cranked it up again and the wrench illuminated and stayed on so I drove it home and parked it Sunday. Now I am bringing it in to you all. It seems to be some serious power/electric issues going on with this car.

Recall issued by Ford 15S14 stating "If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash." This recall was performed July 8th 2015 at Twin Hills Ford dealership at approximately 30k miles. This exact same problem has happened again at approximately 60k miles and though talking with Ford they will not admit fault to a poorly designed steering motor with an identically poorly designed safety recall solution. This is a safety issue that I feel I should not have to pay upwards of 2500 to repair. Especially after the "solution to the safety hazard" has been performed. This issue puts others in danger and was not adequately resolved.

Went to turn the car on and the message "power steering assist fault" kept blinking on the dashboard. Luckily wasn't driving or this could have turned into an accident. Sat in the car for a couple minutes and turned the car off and on. Message didn't appear again, but I'm nervous to drive longer distances than the 6 mile trip from my place of work to my house. I've read that there is a recall on other fusions in the same year as mine. However, I don't know if the VIN is included. I think they need to 1.) send out a notice to all fusions of that year for a recall and 2.) include other VINs in this recall. I now am nervous about driving this car and I plan on having this looked at by a Ford Dealership promptly. Please get this addressed.

Drove my car to work just fine and my wife got in it to go home and power steering assist fault light came on looked it up and found out that are vin is not recalled looked up how to fix it and there was at least 200 people that has the same issues that’s a lot more then the 23 recalls for that car

While driving, the vehicle flashed the "Service Power Steering" warning. After arriving at my next destination and restarting the vehicle, the alert changed to "Service Power Steering Now", and the power steering became completely unresponsive. According to the dealership, the power steering assist has failed and the entire rack and pinion assembly will need to be replaced, a roughly $2000 repair. After doing some research, this issue has resulted in recalls on other Fords, including Fusions, within the same year model, but not my specific VIN. And judging from the other feedback on NHTSA I'm not alone. It's quite apparent the recall needs to be expanded to include this model.

Car was parked in the driveway and when started after 4 days, a message came "Active Power Steering Assist Fault". Steering became too hard to operate. This could have happened while driving and would have resulted in a collision. There are recalls for the same issue for 2013 Fusions but not my VIN. I think this recall should be expanded to include more VINs as I am reading similar complaints. Vehicle only has 72000 miles on it.

November 1, 2021 I noticed that all of a sudden the warning light for power steering came on. I managed to get the car to the house and now the steering is locked. I have no remedy. I have been nervous about the car every since. I need my car repaired. The warning should come before all out failure! That’s not a warning it’s an ambush!!

The contact's daughter owns a 2013 Ford Fusion. The contact stated while driving at various speeds, excessive force was needed to steer the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V632000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2013 Ford Fusion. The contact stated while his girlfriend was driving at an undisclosed speed, the power steering assist warning light illuminated, and the vehicle lost power steering functionality. The contact stated that assistance was needed for the driver to steer the vehicle into a parking space. The driver restarted the vehicle however, the vehicle did not regain power steering functionality. The vehicle remained in the parking space. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

The contact owns a 2013 Ford Fusion. The contact stated while driving 75 MPH in the rain, the vehicle inadvertently lost power steering functionality. The power steering assist warning light illuminated and the message to "Pull Over" appeared on the instrument panel. The contact stated she veered to the side of the road and turned off the vehicle. The contact restarted the vehicle, but the power steering warning light remained illuminated. The contact stated she was able to continue to drive the vehicle at a lower speed and manually steer the vehicle. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V250000 (Steering) because the VIN was not included in the recall. The dealer was notified of the failure and advised the contact that she would be responsible for the cost of diagnosis and repair of the vehicle. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 107,000.

Mileage: 107,000

While driving on the interstate, the power steering on the car suddenly stopped working and has not come on since. This was a major issue as I was driving 80 mph on the interstate and had trouble steering after it gave out. After taking this to the Ford Dealership I was told that it would be a $3,100 fix. There were not any warning signs before this event and the car had been in perfect condition.

The contact owns a 2013 Ford Fusion. The contact stated that when the vehicle was started, the power steering failed to operate as designed. The contact took the vehicle to the dealer and was informed that the EPAS gear failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 79,000.

Mileage: 79,000

The steering wheel attachment bolt has not maintained torque. As a result, the steering wheel has loosened over time. I fear the steering wheel may separate from the steering column shaft, increasing the risk of a crash while driving.

Vehicle suddenly lost power steering and warning messages appeared about "steering assist fault" and "service AdvanceTrac". Dealer diagnosed the issue as a failed electric power steering rack but claimed the issue was not covered by recalls. These two Ford recalls appear to describe the exact scenario: 19S26 (19V-632) & 15S14 (15V-250)

I was driving my car and my power steering assist fault came on and the steering wheel locked up. If I would have been turning at the time I would have wrecked. The vehicle had to be towed to the Ford dealership. Since I have on the car the light has came on a couple times but immediately turns off. It is at the dealership where they are telling me it is $2400 to fix.

While on vacation in NW Ohio my power assist failure light came on and I lost my power steering. It was terribly hard to turn and scared me. My sister looked up to see if there were recalls on my 2013 Ford Fusion SE for this problem as we were together and found 17 recalls and over 1500 complaints for this same car year and problem but my VIN was not listed. My VIN needs to be included and I should be reimbursed. This malfunction happened on Sat afternoon July 17, 2021. I got my car into Taylor Kia dealership on Monday on July 19, 2021. My friend is the Sales Mgr. there and got my car in and gave me a loaner to use. they checked for recalls too but none found. It had to be fixed so I told the service dept to go ahead. While the car was there when I had to return home I had them put my back brakes and rotors on and 2 filters I needed. The first assembly parts were damaged and had to reorder. That came in Monday July 26 and repairs were made and finished July 27. I wasn't able to get back up until Friday to exchange the loaner for my car. I had them bag up the bad rack and pinion and brought it home in case you or Ford need it to validate this power steering failure for recall.

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel started jerking, and the steering was difficult to control. The vehicle was taken to the local dealer who diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

Mileage: 170,000

Vehicle sporadically (more so on cool/cold mornings) receives an error light on the dash indicating problem with power steering/traction control and hill assist. When this occurs, vehicle loses power steering. Very dangerous if unexpected and traveling at higher speeds. Ford is aware of this problem and has issued TSBs. Does there have to be fatalities and law suits before something is done? Consumer should not have to pay $2200+ to repair a problem occurring across multiple vehicle years and models.

Last night when I got in my car to come home from work. When I turned on my car I got this message "Steering Locked Pull Over Safely". My Mother researched what would cause that to come up. One of the problems that she found was low tire pressure. She went around and checked all the tires and they where inflated to the right PSI. She even made sure that there was no screws or nails that would cause then to go flat. She also hooked up the ODB-2 Scanner to the car to make sure that it wasn't what was causing the issue. There wasn't any codes that popped up. We unhooked the battery and left it unhooked about 30 minutes that didn't correct the issue either. When she called the Ford dealer by our house they told me it would cost me around $2000.00 To fix the issue. What should i do about this issue since i don't have that kind of money to fix this problem?

Power Steering went out, jerked steering wheel. Vehicle no longer has steering. My VIN is not part of the recall like other models. Vehicle is now a lawn ornament.

Power sreering failure. No warning. Just randomly occurs. Steering wheel locks up and driver in unable to steer the car. HUGE safety issue! Seems ti be a common problem after researching the Internet.

The power steering went out as I was driving my car. I got an alert of 'power assist fault' and 'service advance track' when driving in the rain. The vehicle became very hard to turn which put me at risk of crashing. This has been a widespread problem with 2013 Ford Fusions and many have been recalled. My VIN number was not included in the recall. This happened a few months after purchasing my car brand new as well. The vehicle has been inspected by the manufacturer. There were no warning signs before this.

Power steering was lost. Fuse and belt is still okay.

I have had a few incidents where my car displays "power steering assist fault" and the steering gets tight and my car will just stop running. This has occurred multiple times since I purchased my vehicle last summer. One time it occurred on the Turnpike while going at a speed of approximately 70mph and it has also occurred just after I had turned my car on to back out of the driveway. It has also occurred while going 25 in town. Luckily every time I was able to pull over safely each time. I took the car to a dealer just a few weeks ago but they looked at it one day and could not duplicate the problem. It happens randomly so just my luck it did not occur when someone was inspecting it.

Loss of power steering fault system

Steering assistance failed leaving car unsafe to drive. It’s is available for inspection. Fortunately the steering failure occurred after I parked the car.

MY FAMILY AND I DROVE TO THE BEACH AND WE PARKED. THEN WHEN WERE DRIVING HOME ON THE FREEWAY I LOST POWER IN THE STEERING WHEEL. IT TOOK ALL MY STRENGTH/ MUSCLE TO KEEP CONTROL OF CAR. THAT IS WHEN A LIGHT CAME ON. I MANAGED TO GET HOME AT THAT POINT WE PULLED OUT THE MANUAL TO LOOK UP THE SYMBOL. IT TOO ABOUT 1 HOUR ALONG WITH THE INTERNET JUST TO FIGURE THAT IT WAS THE POWER ASSISTED SYSTEM. IT STATED THAT THE STEERING WOULD BE WITH OUT POWER AND COULD POTENTIAL LOSE CONTROL ALL TOGETHER. WE IMMEDIATELY CALLED TO HAVE IT TOWED FROM HOME TO DEALER AFTER LOOKING UP RECALLS I NOTICED THEIR WAS A RECALL FOR THE SAME THING THAT HAPPEN TO ME BUT ON THE EAST COAST. HOWEVER MY VIN NUMBER SAID MY CAR WAS NOT PART OF THAT RECALL. BUT THE YEAR MAKE MODEL WAS. IT IS MY BELIEF THAT FORD SHOULD BE RESPONSIBLE TO FIX THIS ISSUE NOT ONLY BECAUSE OF THAT BUT EVEN THOUGH MY CAR IS A 2013 IT HAVE LESS THAN 30,000 MILES ON IT. SHOWING IT WAS NOT DRIVEN MUCH OR MISSED USED. IT IS OBVIOUSLY A DEFECT IN PART OR MANUFACTURE INSTALLATION OR WHATEVER. VERY DISAPPOINTED IN MY FORD DEALERS AND COMPANY FOR NOT FIXING IT AND MAKING ME DO SO ESPACIAL BECAUSE THERE IS A RECALL ON IT OUT THERE SHOWING IT IS A DEFECT.

Mileage: 26,000

WHILE COMING OFF THE HIGHWAY MY HILL START ASSIST, ADVANCED TRACT, AND STEERING FAILED. I ALMOST LOST CONTROL OF THE CAR. ALSO, THE LINKAGE FOR THE SHIFTER KEEPS COMING UNDONE.

Mileage: 170,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME LOOSE. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATED THE VEHICLE WAS TOWED TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312, (360) 616-3277). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

Mileage: 148,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING HER VEHICLE AT 35 MPH, THE CONTACT HAD TURNED HER STEERING WHEEL TO THE LEFT; HOWEVER, THE WHEELS FAILED TO OPERATE AND TURN WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT COLLIDED WITH THE CURB DIRECTLY IN FRONT OF HER. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND SHE DID NOT SUSTAIN ANY INJURIES AS A RESULT OF THE COLLISION. THE CONTACT LATER HAD THE VEHICLE TOWED TO AN ACQUAINTANCE'S HOME WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED HER NO ASSISTANCE; THEY REFERRED HER TO NHTSA TO FILE A COMPLAINT. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V632000(STEERING); HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. *LN Consumer stated she no longer has the vehicle.*JB

Mileage: 148,000

WHILE DRIVING WARNING LIGHTS CAME ON SAYING THAT THERE WAS A STEERING PROBLEM. MANY OTHER LIGHTS CAME ON IN TURN AND I PULL OFF THE ROAD WITH IT BEING EXTREMELY DIFFICULT TO CONTROL THE VEHICLE. I HAD TO HAVE THE VEHICLE TOWED TO THE GARAGE AND WAS TOLD IT WOULD BE OVER $2,000 TO REPAIR. I HAVE DONE SOME CHECKING AND FOUND THAT THERE MAY BE A RECALL IN THE WORKS 15V250000 BECAUSE OF STEERING PROBLEMS WITH THIS VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT COULD LEAD TO MANY DEATHS. I THINK FORD SHOULD PAY TO HAVE THIS VEHICLE REPAIRED AND NOT THE OWNER.

Mileage: 48,399

MY STEERING WHEEL LOCKS UP AND SAYS 'STEERING LOSS STOP SAFETY'

Mileage: 111,663

MY FORD FUSION 2013 HAS BEEN RUNNING SMOOTHLY UNTIL I PARKED TODAY OUTSIDE USPS TO MAIL A PACKAGE BUT WHILE TRYING TO BACK UP LATER , MY STEERING WOULDN'T MOVE . ENGINE LIGHT WAS ON WITH STEERING ASSIST FAULT NOTE .

Mileage: 1,201,738

WHEN I TURNED ON THE VEHICLE THE DASHBOARD SYSTEM REPORTED 'POWER STEERING ASSIST FAULT'. I ATTEMPTED TO LEAVE THE DRIVEWAY HOWEVER THE STEERING WHEEL DID NOT WORK AND AS A RESULT ALMOST CRASHED INTO A NEIGHBORS VEHICLE.

Mileage: 1

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE STEERING WHEEL CEASED AND FAILED TO OPERATE WITHOUT WARNING. NO VISIBLE LEAKS SHOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Mileage: 112,000

THE POWER STEERING RACK HAD AN INTERNAL FAILURE WHILE THE VEHICLE WAS STATIONARY AND PARKED. WENT FROM WORKING JUST FINE TO COMPLETELY SHUTTING OFF WHILE PARKED IN MY DRIVEWAY.

Mileage: 35,000

AS SOON AS I STARTED IT THE POWER STEERING ASSIST FAULT LIGHT CAME ON. THEN THE COOLANT OVERHEATING WARNING CAME ON AND DE RATED THE VEHICLE. THEN I SHUT IT OFF. WAS IN MY DRIVEWAY

Mileage: 231,310

THERE IS AN EXISTING RECALL IN EFFECT (NHTSA RECALL 15V250000) FOR FORD FUSION VEHICLES THAT COULD EXPERIENCE A DANGEROUS LACK OF VEHICLE CONTROL DUE TO THE LOSS OF POWER STEERING. I HAVE A FORD FUSION ENERGI 2013 (MODEL YEAR OVERLAPPING THAT OF THE EXISTING ISSUE), EXPERIENCING A LOSS OF POWER STEERING. IS THERE A REASON MY VIN/MODEL WERE NOT INCLUDED?

Mileage: 65,000

ON JAN 7TH AND 8TH I NOTICED WHEN I STARTED MY CAR THE STEERING WHEEL WOULD JERK ONCE THEN STOP. BOTH DAYS I DROVE IT AND I HAD NO OTHER ISSUES. ON JAN 9TH WHEN I STARTED MY CAR THERE WAS NO JERK, BUT LATER THAT NIGHT WHEN I WAS GOING TO THE STORE I PULLED OUT AND THE STEERING WHEEL GOT REALLY HARD TO TURN ALMOST CAUSING ME TO HIT ANOTHER CAR AND THEN THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I ENDED UP JUST PARKING IT IN FRONT OF MY HOUSE SINCE I WAS TOO SCARED TO DRIVE IT AND DIDN'T KNOW WHAT WAS GOING ON WITH MY CAR. I DIDN'T DRIVE IT THAT SUNDAY OR MONDAY. TUESDAY I HAD NO CHOICE BUT TO DRIVE IT TO WORK AND IT WAS A PAIN, BUT THAT EVENING WHEN I GOT OFF AND STARTED MY CAR THE STEERING WHEEL JERKED TWICE AND EVERYTHING WAS BACK TO NORMAL AND I COULD TURN WITH EASE. THE NEXT DAY IT WAS STILL FINE, BUT THURSDAY MORNING THE SAME THING HAPPENS. THE STEERING WHEEL JERKED AND THE WARNING CAME BACK UP AND HAS BEEN ON SINCE THEN. I'VE READ SO MANY COMPLAINTS ONLINE ABOUT PEOPLE HAVE THE SAME ISSUE WITH THIS YEAR AND MODEL AND ALL ARE WONDERING WHY THERE HASN'T BEEN A RECALL ON IT.

Mileage: 116,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE POWER STEERING FAILED TO REGAIN PROPER FUNCTIONALITY. THE VEHICLE WAS DRIVEN WITH MANUAL STEERING. THE CONTACT CONTACTED THORNHILL FORD (500 FORD FAIR LN, CHAPMANVILLE, WV 25508, (888) 460-6364) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

I HAD STARTED MY CAR ONE MORNING AND NOTICED SOME "DUMMY" LIGHTS HAD NOT GONE OFF. I THEN GOT A NOTICE ABOUT "HILL SIDE ASSIST NOT AVAILABLE" THAT WAS WEIRD AS I WAS ON A FLAT SURFACE. THEN I ALSO GOT A NOTIFICATION THAT SAID "SERVICE ADVANCETRAK". THE WARNING LAMPS THAT STAYED ILLUMINATED ARE ABS, FRONT AIRBAG, STABILITY CONTROL, AND STABILITY CONTROL OFF LIGHTS. WHILE I DROVE OFF, THE STEERING WAS AFFECTED AS WELL, IT WASN'T LIKE I HAD NO POWER STEERING, BUT IT WAS DEFINATELY MORE DIFFICULT TO STEER. I GOT TO WORK, CALLED THE DEALER, MADE AN APPOINTMENT FOR MY CAR TO BE LOOKED AT. WHICH WAS THENEXT DAY. WHEN I WENT BACK TO MY CAR AFTER WORK, THE WARNING LIGHTS AND NOTIFICATIONS DID NOT APPEAR. THE NEXT DAY, WENT TO THE CAR, GOING TO WORK, ALL THE LIGHTS APPEARED AGAIN. CAR WENT TO THE SHOP AND WAS TOLD THE SPEED SENSOR AND HUB NEED TO BE REPLACED. THE TOTAL COST IS $635.00 FOR REPAIRS. I HAVE SEEN LOTS OF COMPLAINTS OF THIS SORT FOR MY YEAR OF CAR. I BELIEVE A RECALL SHOULD BE ISSUED.

Mileage: 91,000

RANDOMLY I WILL GET THE SERVICE ADVANCETRAC, HILLSTART ASSIST NOT AVAILABLE, AND TRACTION CONTROL LIGHTS. IT WILL BE HARD TO STEER FOR A FEW MINUTES, SOMETIMES IT WILL SHAKE A LITTLE, AND THEN THE PROBLEM WILL GO AWAY AND IT WILL RUN FINE. I LIVE IN FLORIDA SO I'M NOT DEALING WITH ANY HILLS OR SNOW, AND I DON'T DRIVE MY CAR IN THE RAIN. COMPLETELY DRY AND FLAT ROADS, AND IT STILL HAPPENS. CAN'T FIND A RECALL OR ANYTHING, WILL BE GETTING IT SERVICED SOON

Mileage: 2

LOSS OF POWER STEERING ON CAR AND POWER STEERING ASSIST FAULT MESSAGE DISPLAYED. THANKFULLY THIS HAPPENED WHEN WE STARTED THE CAR BEFORE WE LEFT THE HOUSE WITH IT.

Mileage: 106,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE POWER STEERING WARNING LIGHT ILLUMINATED INDICATING SERVICE POWER STEERING NOW. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, RTE. 9, WESTBOROUGH, MA 01581) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS REFERRED BY THE DEALER TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,333.

Mileage: 101,333

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT'S SON WAS ABLE TO STEER THE VEHICLE OFF THE ROADWAY. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED THAT THE VEHICLE WAS ABLE TO BE CAREFULLY DRIVEN HOME. THE CONTACT CALLED INSKEEP FORD (2651 W MAIN ST, GREENFIELD, IN 46140, (317) 462-1470) AND WAS INFORMED THAT THE FAILURE WAS WITH A STEERING COLUMN GEAR MALFUNCTION. THE CONTACT WAS QUOTED A REPAIR COST OF $2,421. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 49,594.*DT*JB

Mileage: 49,594

TURNED ON CAR AND PUT INTO DRIVE THEN SEVERAL WARNINGS CAME ON AND I LOST CONTROL OF STEERING.

Mileage: 48,000

POWER STEERING ASSIST FAULT WENT OUT WHILE THE CAR WAS IN MOTION ON A HIGHWAY. IT STILL STEERS BUT WITH MUCH EFFORT AND WITH SLOW RESPONSE.

Mileage: 140,000

POWER STEERING ASSIST FAULT

Mileage: 56,000

MY 2013 FORD FUSION IS EXPERIENCING POWER STEERING LOSS. I HAVE EXPERIENCED STEERING LOSS AT START UP, ON THE ROAD DRIVING, MID-TURNING, AND WHEN I HIT A SMALL BUMP OR ROCKY SURFACE. THE MESSAGES THAT APPEAR INCLUDE 'POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAK'. I WAS TOLD THIS WAS A COMMON OCCURRENCE AMONG FORDS WITH ELECTRICAL POWER STEERING AND WAS QUOTED $2000 TO REPLACE THE ENTIRE STEERING COLUMN. AFTER SENDING MY VEHICLE IN TO A FORD DEALERSHIP 8+ TIMES, I FINALLY GAVE UP AND REQUESTED FOR A REFUND. RESEARCH SHOWS THAT FORD RECALLED A NUMBER OF VEHICLES INCLUDING THE SAME NAME AND MODEL AS MY 2013 FORD FUSION, HOWEVER MY VIN WAS NOT INCLUDED IN THE RECALL. I THINK FORD MANUFACTURER NEEDS TO EXPAND THEIR RECALL REGIONS TO INCLUDE ALL THOSE WHO ARE EXPERIENCING THIS SAME ISSUE. MY VEHICLE IS TOO YOUNG AND DOES NOT HAVE MORE THAN 105,000 MILES TO BE EXPERIENCING THIS TYPE OF ISSUE.

Mileage: 88,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE REVERSING FROM A PARKING SPOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER ROCHESTER FORD LOCATED AT 4900 US-52, ROCHESTER, MN 55901, (507) 288-7564, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,586. *BF*JB

Mileage: 75,586

GOT IN CAR TO START AND DRIVE TO WORK. DASHBOARD LIT UP WITH WARNINGS ON STEERING SYSTEM FAILURE, FORWARD ANTICOLLISION SYSTEM FAILURE AND ANTISKID SYSTEM FAILURE. VEHICLE HAS LOST POWER STEERING AND UNABLE TO DRIVE.

Mileage: 170,000

STEERING WHEEL IS LOOSE.

ON MULTIPLE OCCASIONS, DRIVING AT SPEEDS OVER 60MPH FOR MORE THAN 50 MILES, CAUSES A SYSTEM ALERT THAT SAYS STEERING ASSIST FAULT AND THE POWER STEERING GOES OUT. THE FIRST TIME I WAS ABLE TO PULL OVER BEFORE THE POWER STEERING WENT OUT. THE NEXT TIME, MY BOYFRIEND WAS DRIVING AND HE HAD TO VEER ONTO THE SHOULDER. MOST RECENTLY, MY GRANDMOTHER DROVE MY CAR TO THE AIRPORT AND WAS UNABLE TO GET THE VEHICLE OUT OF TRAFFIC TURNING INTO THE AIRPORT AS SHE WAS NOT STRONG ENOUGH TO MANEUVER THE CAR INTO THE PARKING LOT. I REGULARLY KEEP UP WITH ALL NECESSARY MAINTENANCE AND HAVE BROUGHT THE CAR TO MODICA BROTHERS AS WELL AS A LOCAL MECHANIC AND THEY HAVE BOTH TOLD ME IT IS BOLT CORROSION AS THEY ASSESSED ALL OTHER POSSIBILITIES. UPON RESEARCH, I FOUND A RECALL FOR FORD FUSIONS MANUFACTURED IN HERMOSILLO IN 2013 UNDER RECALL #19S26. I CONTACTED FORD ABOUT HAVING MY CAR ADDED TO THE RECALL AND WAS ADVISED TO REACH OUT TO NHTSA. AS THIS IS A BIG SAFETY HAZARD, I WISH TO HAVE THIS ADDRESSED IMMEDIATELY.

Mileage: 80,000

WHILE I WAS DRIVING AT A SLOWER SPEED AROUND TURNS GOING UPHILL THE POWER STEERING ASSIST CONTROL LIGHT FLASHES ON AND THEN BACK OFF. IT HAS DONE THIS AT LEAST 5 TIMES

Mileage: 94,584

I HAD A RECAL DONE FOR MY POWER STEERING IN 2015 BY A FORD DEALERSHIP. I WAS TOLD THE REPAIRS WERE HONORED FOR LIFE. HOWEVER, LAST FRIDAY 09/04/20 I WAS DRIVING MAKING A LEFT HAND TURN AND MY DASHBOARD ALERTED ME TO KNOW I HAD LOST POWER STEERING AND TO CONTACT MY DEALER. MY VEHICLE WAS IN MOTION AND HAD I NOT STOPPED IMMEDIATELY I COULD HAVE BEEN IN AN ACCIDENT AND POTENTIALLY LOST MY LIFE. ONCE STOPPED THE ICON FOR POWER STEERING FAILURE REMAINED. I LOST CONTROL OF MY VEHICLE AND IMMEDIATELY SLAMMED ON MY BRAKES TO AVOID GETTING T BONED IN A BUSY INTERSECTION. I HAD A FAMILY FRIEND TOW MY CAR TO MY HOME. I CALLED FORD CORPORATE THEY STATED THEY WILL NOT HONOR THE RECALL REPAIR. I ASKED FOR A SUPERVISOR TO CALL. NO SUPERVISOR HAS CALLED. I CAN NOT DRVE MY VEHICLE BECAUSE WITHOUT POWER STEERING IT IS ALL BUT IMPOSSIBLE TO SAFELY STEER AND TURN.

Mileage: 93,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT WHILE DEPRESSING THE ACCELERATOR PEDAL. WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE PULLED TO THE RIGHT BUT MUCH HARDER. THE CONTACT INDICATED THAT THE FAILURE WAS MORE NOTICEABLE WHILE DRIVING AT SLOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER HAGEN FORD LOCATED AT 3980 NORTH EUCLID AVE, BAY CITY MI 48706 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE POWER STEERING ASSIST AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT HER HIGH BEAMS AND HER TURN SIGNALS NO LONGER OPERATED AS DESIGNED. THE CONTACT CALLED THE MANUFACTURER WHERE SHE WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

IISSUE 1) PUT THE BACK SEAT DOWN TO GET INTO TRUNK AND IT WONT GO BACK UP DUE TO THE SEAT BELTS ISSUE. BECAUSE I DONT REALLY USE THE BACK SEAT, I HAVENT BOTHERED TO GET IT FIXED AND PAY FOR IT OUT OF MY POCKET. 2) DRIVING OVER 55 MPH, CAR LOST POWER STEERING. I SEE OTHERS HAVE HAD SAME ISSUES WITH THESE 2 COMPONENTS OF THE 2013 FUSION, YET NO RECALL. THIS MAKES NO SENSE TO ME.

Mileage: 140,000

WAS DRIVING DOWN INTERSTATE AND STEERING QUIT. WAS GOING STRAIGHT AND MANAGED TO CONTINUE. CHECKED AND FOUND THERE WERE RECALLS BUT FORD DEALER SAID IT DIDN'T COVER MY VEHICLE. PAID $1200.00 TO REPAIR AND STILL HAVE A HARD CLUNK WHEN I STEER LEFT OR RIGHT. CURRENTLY DRIVING AND HEARD NOISE FROM FUEL TANK AND DETERMINED A CANISTER PURGE VALVE MALFUNCTION. SAW THERE MAY BE A RECALL BUT ALSO HAVEN'T FOUND IT FOR MY CAR. CAN YOU UPDATE ME ON POSSIBLE RECALLS IF ANY APPLY?

Mileage: 120,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SERVICE POWER STEERING SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED AND RESTARTED THE VEHICLE WITH THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT CALLED LOCAL EDDIE GILSTRAP MOTORS INC LOCATED AT 207 S MAIN ST, SALEM, IN 47167, (812) 883-3481, AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,200.

Mileage: 108,200

WHILE DRIVING THE POWER STEERING WENT OUT ON THE VEHICLE. IT IS BELIEVED TO BE RELATED TO AN ELECTRICAL ISSUE THAT SHUTS DOWN ALL WINDOWS, AC/HEAT, BLINKERS, GAUGES AND RADIO. SEVERAL MODULES, INCLUDING THE POWER STEERING MODULE WERE REPLACED BY OUR MECHANIC AND IT DID NOT SOLVE THE ISSUE. A FORD TECH LOOKED AT THE VEHICLE AND COULD NOT FIND THE ISSUE EITHER. WE HAVE NOT HAD POWER STEERING FOR APPROX 2 MONTHS. THE OTHER ELECTRICAL ISSUES OCCUR DAILY.

Mileage: 130,000

POWER STEERING ASSIST FAILED WHILE DRIVING ON FREEWAY AT 70 MPH. *TR

Mileage: 88,000

2013 FORD FUSION, PULLED IN MY DRIVEWAY AND WHEN I WENT BACK TO MY CAR I HAD NO POWER STEERING. I HAD IT CHECKED BY FLOOD FORD OF NARRAGANSETT AND THEY SAID THE STEERING GEAR NEEDS TO BE REPLACED 2132.00 AND I FIXED IT. THE DEALERSHIP SAID THIS WAS THE SAME EXACT THING AS WHAT'S BEING RECALLED. THIS PROBLEM IS EXACTLY WHAT THE CURRENT RECALL IS FOR BUT THEY SAID MY VIN # HAS NOT BEEN RECALLED. WHEN ARE THEY GOING TO INCLUDE THE VIN#'S THAT ARE ACTUALLY AFFECTED BY THIS PROBLEM THEY ARE RECALLING. MY CAR MATCHES THE EXACT INFORMATION OF THE VEHICLES THEY ARE RECALLING.THIS IS EXTREMELY FRUSTRATING BUT NOTHING IS BEING DONE AND I SEE A LOT OF PEOPLE WITH THE SAME PROBLEMS. *TR

Mileage: 96,582

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO TURN. THE CONTACT WAS QUOTED $1,877 TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO ROBBERSON FORD (2100 NE 3RD ST, BEND, OR 97701, (541)382-4521, TO BE REPAIRED WHICH WAS STILL PENDING. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

I JUST DRIVING IN MY POWER STEERING JUST CAME ON I BROUGHT IT TO GET LOOKED AT IT WENT OFF AND CAME BACK ON AFTER A COUPLE OF WEEKS I WAS ON THE HIGHWAY WHEN IT HAPPENED. *TR

Mileage: 192,159

THE BOLT HOLDING THE STEERING WHEEL TO THE COLUMN LOOSENED UP CAUSING THE WHEEL TO BECOME LOOSE AND WOBBLE CAUSING PLAY IN THE STEERING. IT LOOSENED GRADUALLY OVER TIME.

Mileage: 66,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO TIM SHORT FORD (109 ROCKWOOD LN, HAZARD, KY 41701) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 5-11-20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,145.*DT CONSUMER STATED VIN NOT INCLUDED IN RECALL. *JB

Mileage: 101,145

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THE HILL ASSIST, ABS, TRACTION CONTROL AND TRACTION OFF WARNING LIGHTS WERE ILLUMINATED. KENNY ROSS FORD SOUTH (3200 LIBRARY RD, CASTLE SHANNON, PA 15234), WAS CONTACTED AND INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

I GO TO START MY CAR THIS MORNING TO GO TO WORK AND A STEERING ASSIST FAULT LIGHT COMES ON , CAN'T MOVE STEERING WHEEL AT ALL . I JUST DROVE IT 2 DAYS AGO . NO SIGNS OR ANY WARNINGS THAT ANYTHING HAD BEEN GOING WRONG. I SEE THERE ARE RECALLS ON THIS BUT NOT FOR MINE CAR ACCORDING TO THE VIN

Mileage: 134,000

CONSTANTLY GETTING A MESSAGE ON DASH "POWER STEERING ASSIST FAULT". OCCASIONALLY A MESSAGE ABOUT TRANSMISSION COMES UP BUT TOO QUICK TO READ. SEE THAT FORD HAS DONE A RECALL ON BOTH OF THESE ITEMS BUT HAVEN'T ACTUALLY ISSUED IT YET. MY VIN IS NOT SHOWING AS ONE AFFECTED DESPITE GETTING THESE MESSAGES. I AM HEARING SOME SORT OF NOISE THAT WE CAN NOT IDENTIFY AND WORRY IT IS SOMETHING WITH EITHER ONE OF THESE ISSUES. HARD TO DESCRIBE THE NOISE BUT REPLACED BRAKES AND ROTORS THINKING IT COULD BE THAT BUT THE NOISE IS STILL THERE. WORRIED THIS COULD CAUSE A ACCIDENT. NOT SURE WHY FORD DOES A RECALL BUT DOESN'T SEND IT OUT WHEN IT IS A KNOWN PROBLEM. USUALLY HEAR THE NOISE WHILE SLOWING. MESSAGE ON DASH IS RANDOM BUT ALWAYS WHILE VEHICLE IS IN MOTION. DOESN'T STAY ON LONG AND HAPPENS AT LEAST 1-2 A WEEK. STARTED BACK IN DECEMBER 2019

Mileage: 56,000

2013 FORD FUSION. I WAS DRIVING DOWNHILL ON FREEWAY WHEN POWER STEERING JUST STIFFENED UP . I MANAGE TO GET OFF AT NEXT EXIT . AFTER I PARKED, SHUT OFF, THEN RESTARTED VEHICLE THE WARNING LIGHT CAME ON. I HAD IT CHECKED BY MECHANIC AND THEY SAID THE STEERING GEAR NEEDS TO BE REPLACED 2500.00 THIS PROBLEM IS EXACTLY WHAT THE CURRENT RECALL IS FOR BUT THEY SAID MY VIN # HAS NOT BEEN RECALLED. WHEN ARE THEY GOING TO INCLUDE THE VIN#'S THAT ARE ACTUALLY AFFECTED BY THIS PROBLEM THEY ARE RECALLING. MY CAR MATCHES THE EXACT INFORMATION OF THE VEHICLES THEY ARE RECALLING.

Mileage: 88,000

RANDOMLY RECEIVING POWER STEERING ASSIST FAULT AND STEERING/CAR PULLS TO SIDE SOMETIMES WHEN GOING OVER BUMPS.

Mileage: 111,115

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING RACK. THE VEHICLE WAS TAKEN TO JACK DEMMER FORD, INC.37300 MICHIGAN AVE, WAYNE, MI 48184 WHERE IT WAS DIAGNOSED THAT THE WHOLE STEERING RACK NEEDED TO BE REPLACED DUE TO THE ELECTRIC STEERING RACK MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING), 13V232000 (STEERING), NOR 19V632000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

THE STEERING WHEEL IS GETTING STUCK IT FEELSLIKE WHICH MADE ME RIN OFF ROAD I ALSO HAD TO CUT SEAT BELT ON BACK SEAT CAUSE IT WOULDNT RAISE UP. ALSO FUEL PUMP IS GOING OUT AND THIS IS NOT RIGHT.

Mileage: 155,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE MESSAGE 'STEERING ASSIST FAILURE' HAD DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

WHILE TURNING ONTO MY STREET, TO GO HOME, THE STEERING WHEEL LOCKED UP AND A MESSAGE POPPED UP SAYING STEERING POWER ASSIST FAULT.

Mileage: 105,600

THE POWER STEERING SYSTEM WENT OUT DUE TO A MANUFACTURER DEFECT IN THE RACK AND PINON ELECTRICAL BOARD. THIS WAS NOT DUE TO WEAR AND TEAR ON THE CAR, BUT INSTEAD DUE TO POOR MANUFACTURING OF THE PART. THE RACK AND PINON ELECTRIC BOARD SHOULD NEVER FAIL, AND IS VERY DANGEROUS. THE POWER STEERING SYSTEM WENT OUT TWICE, ONCE WHILE DRIVING ON THE ROAD DURING A SNOWSTORM AND ANOTHER WHILE PARKED IN THE DRIVEWAY. VERY UNSAFE TO HAVE THIS HAPPEN WHILE DRIVING AS THE STEERING WHEEL IS IMPOSSIBLE TO TURN.

Mileage: 111,000

THE VEHICLE WAS IN MOTION ON THE STREETS WHEN WE LOST STEERING POWER.

Mileage: 112,000

MY 2013 FORD FUSION HAS AN EPAS STEERING SYSTEM. GIRLFRIENDS TOOK THE CAR TO WISCONSIN OVER THE WEEKEND BEFORE THE BLIZZARD AND NOTICED THE STEERING GOT A LITTLE TIGHT. NEXT DAY AFTER AN OIL CHANGE WAS DONE AND THE VEHICLE WAS BACK IN HER PARENTS DRIVEWAY SHE WENT OUTSIDE TO GO PICK UP OUR DAUGHTER AND THE POWER STEERING COMPLETELY WENT OUT. SHE WAS NOT DRIVING AT THE TIME OF THE INCIDENT BUT THERE WERE NO WARNING OF POWER STEERING NOT WORKING WHEN THIS HAPPENED. VEHICLE BECAME VERY HARD TO STEER AND SHE WAS NOT COMFORTABLE DRIVING IT HOME. 4.5 HOURS AWAY. I LEFT SATURDAY NIGHT AT 9PM AND GOT TO WISCONSIN AROUND 1-2AM SWITCHED OUT VEHICLES WITH HER AND DROVE MY FORD BACK TO FARGO RETURNING AT 9:45AM SUNDAY MORNING. TWO WARNING LIGHTS ARE ON ABOUT THE POWER STEERING SYSTEM AND ALONG THE DRIVE I NOTICED THAT ITS NOT JUST HARD TO STEER THE VEHICLE BUT IT ALSO LIKES TO STEER ITSELF A LITTLE LEFT AND RIGHT AT RANDOM TIMES.

Mileage: 90,000

MY 2013 FORD FUSION POWER STEERING FAILED, GET POWER ASSIST FAILURE MESSAGE AS WELL AS LANE ASSIST FAILURE MESSAGE VERY DANGEROUS

POWER STEERING GAVE OUT. I WAS DRIVING IN A RURAL AREA AND THE CAR BECAME EXTREMELY HARD TO TURN, AND UPON STARTING THE VEHICLE, VERY VERY TIGHT STEERING WHEEL

Mileage: 30,000

ADVANCE TRACK, ABS, TRACTION CONTROL, BLINDSPOT, ALL LIGHT UP ON DISPLAY. WHEN ACCELERATING CAR IT MAKES A STALLING JERKING MOTION. FREQUENTLY WHEN APPLYING THE BRAKES IT'S JUMPING FORWARD AND MAKING LOUD NOISES. ALSO WHEN RELEASING BREAKS, IT MAKES A SPRING LIKE NOISE. THE POWER STEERING LIGHT COMES ON AND ALL OF A SUDDEN BECOMES VERY DIFFICULT TO STEER WHICH IS A MAJOR SAFETY CONCERN.

Mileage: 125,000

I WAS DRIVING ON A BUSY STREET AND THE POWER STEERING QUIT WORKING WHILE MANEUVERING AROUND SOME OTHER DRIVER, AND I ALMOST GOT INTO AN ACCIDENT. IT IS VERY HARD TO STEER NOW, I HAVE CHECKED THE FUSES AND HEARD THAT FORD'S POWER STEERING ASSIST IS NOTORIOUS FOR FAILING.

Mileage: 68,000

POWER STEERING FAILURE WARNING CAME ON AND LOST POWER STEERING. CAR WAS STATIONARY WHEN THE WARNING CAME ON.

Mileage: 76,000

THE CAR STALLED WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT ENOUGH WARNING OR TIME THAT WOULD NORMALLY BE REQUIRED TO BRING IT TO A SAFE STOP. LUCKILY I MANAGED TO AVOID A CATASTROPHE ON THIS OCCASION. SUBSEQUENTLY, WHILE I WAS WAITING FOR A TOW, I MANAGED TO GET THE ENGINE STARTED. BUT THE STALL REOCCURED A FEW MINUTES LATER (THIS TIME I WAS WISER AND HAD MOVED OVER TO SURFACE STREETS). THIS ON-OFF PATTERN WOULD REPEAT ITSELF SEVERAL TIMES. I NEVER DROVE IT ON THE HIGHWAY AGAIN, AFTER THE FIRST OCCURRENCE. FOR THE SAKE OF SAFETY, I HAD IT TOWED TO THE DEALERSHIP FOR DIAGNOSIS.

Mileage: 69,000

THE POWER STEERING LIGHT WAS COMING ON AND THEN GOING OFF WITHIN SECONDS ON THE EVENING OF 11-15-19 AND THE MORNING OF 11-16-19 WE GET IN THE CAR TO START OUR DAY AND THE STEERING WHEEL IS COMPLETELY LOCKED UP. WE HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE STEERING GEAR HAS FAILED AND NEEDS TO BE COMPLETELY REPLACED. I AUTHORIZED THE WORK TO BE DONE AND IT WAS COMPLETED ON 11-19-19 BUT MY PROBLEM IS THERE IS A RECALL ON THIS ISSUE IN ALL STATES THAT GET SNOW AND ICE BECAUSE THE PROBLEM IS CAUSED BY THE SALT USED TO TREAT THE ROADS BUT FOR SOME REASON THE STATE OF VIRGINIA IS NOT LISTED. WE HAVE ALSO SEEN THIS LIGHT FLASH ON AND BACK OFF THIS MORNING 11-29-19 AND THIS IS AFTER WE HAVE PAID $2133.48 FOR THE REPAIR OF THIS PROBLEM, SO THE REPLACEMENT WAS DONE WRONG OR THE PARTS ARE NOT GOOD THIS IS A VERY SCARY SITUATION AT ANYTIME BUT MORE SO NOW THAT WE ARE GOING INTO THE WINTER SEASON.

Mileage: 95,431

"STEERING ASSIST FAULT SERVICE REQUIRED" I HAVE A 2013 FORD FUSION AND THIS LIGHT CAME ON. I HAVE LOST ANY AND ALL POWER TO MY STEERING. I CAN STILL DRIVE IT, BUT IT IS VERY HARD TO TURN THE WHEEL IN ANY DIRECTION UNLESS I GIVE IT GAS. I CALLED FORD TO SEE IF THIS WAS UNDER WARRANTY, BUT THEY TOLD ME THAT THEY NEEDED TO LOOK AT IT BEFORE THEY CAN TELL IF THERE WERE ANY RECALLS. THEY ALSO CHARGED ME $150 AND THEN PROCEEDED TO TELL ME THAT IT NEEDED $4396. HALF OF THAT AMOUNT WAS TO REPLACE THE RACK & PINION. THEY NEVER EVEN TOLD ME IF THERE WERE OTHER RECALLS. AFTER DOING EXTENSIVE RESEARCH ON THE INTERNET, I HAVE SEEN MANY COMPLAINTS ABOUT THE "STEERING ASSIST FAULT". I AM 20 YEARS OLD AND I AM IN THE NAVY STATIONED IN NORFOLK, VA. I BOUGHT THE CAR IN MICHIGAN SO IT HAS SEEN WINTERS AND SALT FROM THE ROADS. IS THE FORD DEALERSHIP THAT I TOOK MY CAR TO TRYING TO GET OUT OF TAKING CARE OF THE RECALL? I CALLED MY MOTHER IN LAWS MECHANIC AND HE TOLD ME THAT HE COULD GET ALL THE PARTS FOR ME HIMSELF FOR LESS THEN $800. BUT I HAVE A $4300 BILL?? I AM ON MILITARY PAY, I DON'T HAVE THAT KIND OF MONEY!

Mileage: 93,993

THE VEHICLE DISPLAYED A WARNING MESSAGE "STEERING LOSS STOP SAFETY". THE STEERING WAS NOT WORKING AT THE TIME AND I DIDN'T KNOW WHAT DO. THE STEERING WHEEL IS VERY HARD TO TURN IT AROUND. IT IS VERY DANGEROUS TO DRIVE.

Mileage: 60,000

STARTED MY CAR (2013 FORD FUSION 37,691 MILES) YESTERDAY MORNING AND HAD A "POWER STEERING ASSIST FAULT" MESSAGE ON MY DISPLAY. . POWER STEERING WAS COMPLETELY GONE. LUCKILY I WAS STILL IN MY DRIVEWAY AND NOT ON THE ROAD WHEN THIS HAPPENED. I'VE HAD NO PROBLEMS PREVIOUSLY WITH POWER STEERING. APPARENTLY THERE WAS A RECALL ON 2013 FUSIONS FOR POWER STEERING FAILURES. I CALLED FORD AND THEY TOLD ME THAT RECALL WAS VIN SPECIFIC, AND MY VEHICLE WAS NOT AFFECTED. I FOUND A LOT OF COMPLAINTS ONLINE ABOUT THIS SAME ISSUE ON LOW MILEAGE 2013 FUSIONS THAT WERE NOT COVERED BY THE RECALL. OBVIOUSLY THEY DID NOT IDENTIFY ALL OF THE AFFECTED VEHICLES.

Mileage: 37,691

THIS IS A FOLLOW-UP TO A PREVIOUS COMPLAINT I MADE IN 2017. THIS IS IN RESPONSE TO THE NEW STEERING GEAR RECALL. I PREVIOUSLY PAID FOR THIS REPAIR IN 2017 ON A 2 YEAR OLD CAR. THE NHTSA NUMBER IS 19V632000. FORD IS DENYING THAT MY CAR IS PART OF THE LATEST RECALL AND CANNOT TELL ME WHY. I BELIEVE FORD IS KNOWINGLY EXCLUDING CARS FROM THE RECALL THAT PREVIOUSLY PAID FOR THE ISSUE BECAUSE THEY DON'T WANT TO REIMBURSE THE HIGH DOLLAR AMOUNTS. I AM ON THE HOOK FOR $1700.00+ REPAIR AND 100% BELIEVE MY CAR SHOULD BE IN THIS NEWEST RECALL. I READ ALL THE DOCUMENTS AND MY CAR MATCHES THE MODEL, YEAR, BUILD DATES, AND SITE BUILD LOCATION. IT ALSO IS REGISTERED IN ONE OF THE HIGH CORROSION STATES LISTED IN THE RECALL. NO ONE CAN TELL ME WHY MY CAR IS EXCLUDED EVEN THOUGH IT MATCHES 100% TO THE AFFECTED VEHICLE DESCRIPTION IN THE RECALL. I KNOW I AM BEING TREATED UNFAIRLY AS MY CAR SHOULD BE INCLUDED AND ISN'T. NO ONE AT FORD CAN TELL ME WHY.

Mileage: 36,000

STEERIN FAILED: WHEN DRIVING STREERING WHEN OUT NO POWER STEERING COST TO REPLACE RACK AND PIOION $3100.00. THIS CAR IS VERY UNSAFE WITH THIS PROBLEM MY SON WAS LUCKY HE WAS GOING SLOW WHEN THIS HAPPENED.

Mileage: 128,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL FAILED TO MOVE AND AN ABNORMAL BEEPING NOISE WAS HEARD. ALSO, THE POWER ASSIST FAILURE MESSAGE WAS DISPLAYED. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE POWER STEERING. THE FAILURE MILEAGE WAS 138,088.

Mileage: 138,088

I WAS MERGING ON TO THE INTERSTATE AT HIGHWAY SPEEDS WHEN I GOT A CHIME AND ALERT ON MY DASH BOARD STATING "POWER STEERING ASSIST FAILURE". WHEN THIS HAPPENED, MY POWER STEERING FAILED AND IT WAS NEAR IMPOSSIBLE TO TURN MY VEHICLE. I MANAGED TO FIGHT MY VEHICLE OFF OF THE HIGHWAY ONTO THE SHOULDER. UPON RESTARTING MY VEHICLE THE MESSAGE WENT AWAY AND I REGAINED POWER STEERING. AFTER RESEARCHING, THERE IS A RECALL OUT FOR THIS POWER STEERING ISSUE, ON THE EXACT SAME YEAR MAKE AND MODEL OF MY VEHICLE, HOWEVER FORD IS TRYING TO CLAIM MY VEHICLE ISN'T COVERED BY IT. IT IS OBVIOUS THEY HAVE MISSED MY VIN NUMBER ALONG WITH MANY OTHERS, AS THIS IS NOT A COINCIDENCE. THIS IS DANGEROUS, AND COULD HAVE KILLED ME AND MY FAMILY. I DO NOT FEEL SAFE, AND WANT MY VEHICLE REPAIRED OF THIS RECALL.

Mileage: 138,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO MOVE AND THE "POWER ASSIST FAULT" MESSAGE WAS DISPLAYED. THE CONTACT CALLED HARDY FAMILY FORD (1255 MARIETTA HWY, DALLAS, GA 30157, (770) 445-8891) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

SERVICE ADVANCE TRAC, TRACTION CONTROL, ABS, AND STEERING ASSIST FAULT LIGHTS ALL COME ON RANDOMLY AND IT BECOMES EXTREMELY HARD TO STEER. WHEN THIS IS GOING ON, THE LANE KEEPING SYSTEM DOES NOT WORK AND THE TURN SIGNAL NEEDS SHUT OFF AFTER EVERY TURN. HAVING NO POWER STEERING AND TRYING TO TURN OFF YOUR TURN SIGNAL WHILE DRIVING IS EXTREMELY DANGEROUS. THESE LIGHTS RANDOMLY COME ON AND GO BACK OFF. I LIVE IN PA, IF THIS PROBLEM HAPPENS IN SNOW I HAVE TO PULL OVER AND WAIT FOR THE STEERING TO BE BACK TO NORMAL OR RISK MY LIFE GETTING HOME. FORD HAS NOT INCLUDED MY VIN IN A RECALL THAT COULD BE THE CAUSE OF THE ISSUES. I HAVE TAKEN MY CAR TO THE DEALERSHIP 5 TIMES NOW FOR THIS SAME PROBLEM.

Mileage: 50,000

WHILE DRIVING A WARNING MESSAGE CAME UP ON THE DASHBOARD SAYING STEERING FAULT SERVICE NOW. THE STEERING SEEMED FINE FOR A FEW MILES DRIVING AT 70 MPH ON THE HIGHWAY, BUT AS I SLOWED DOWN AND GOT CLOSER TO HOME, THE STEERING POWER DETERIORATED. AS I WAS TURNING INTO MY DRIVEWAY IT ALMOST FEELS LIKE THE STEERING WHEEL IS COMPLETELY LOCKED. THE ERROR MESSAGE ON THE DASH NOW SAYS "STEERING LOSS STOP SAFETY". UPON CALLING FORD AND CHECKING THE VIN # AT NHTSA IS LOOKS LIKE THIS IS NOT PART OF AN ACTIVE RECALL, HOWEVER CARS EXACTLY LIKE MINE ARE PART OF RECALL 19S26. I AM NOT SURE WHY MY CAR IS NOT PART OF IT AS IT MATCHES THE MAKE, MODEL AND YEAR PURCHASED AND I LIVE IN PITTSBURGH PA WHERE WE USE SALT TO TREAT ICY/SNOWY ROADS. WHY ISNT MY VIN PART OF THE RECALL?

Mileage: 140,000

WHILE DRIVING AT 70MPH ON A CROWDED HIGHWAY, THE ELECTRONIC POWER STEERING WENT OUT ON MY 2013 FORD FUSION WITH THE ERROR MESSAGE OF "STEERING LOSS STOP SAFELY", THERE WAS NO EARLY WARNING. THE MESSAGE WAS FREIGHTING AS I WAS THEN AFRAID TO TURN THE WHEEL AS IT SAID STEERING LOSS, NOT "POWER STEERING LOSS". I PULLED OVER AND FIGURED IT WAS POWER STEERING AND NURSED IT TO A SAFE PLACE. IF I HAD BEEN TURNING INTO A CROWDED INTERSECTION I WOULD HAVE WRECKED. ACCORDING TO THE DIAGNOSIS I NEED TO REPLACE THE ENTIRE ELECTRONIC RACK AND PINION ASSEMBLY. THIS WAS A SIMILAR ISSUE WITH NHTSA CAMPAIGN NUMBER: 15V340000 FOR THE 2012 FORD FUSION. I CONTACTED FORD AND THEY SAID ITS NOT THE SAME ISSUE.

Mileage: 208,147

PARKED MY VEHICLE TODAY AND IT WAS PERFECTLY FINE. WHEN I CAME BACK OUT A COUPLE HOURS LATER I STARTED IT AND IMMEDIATELY I GOT TWO WARNING MESSAGES ON MY CAR STATING TWO OF MY ASSISTED FEATURES WERE NOT AVAILABLE AND MY POWER STEERING WAS COMPLETELY GONE. STARTED DOING RESEARCH INTO THIS ISSUE BY CALLING MY LOCAL FORD DEALERSHIP TO SEE IF THEY COULD GET ME IN AND THEY SAID THEY COULDNT TODAY AND TO CALL BACK THE NEXT DAY AND TRY THEN. STARTED LOOKING ONLINE IN OTHER FORUMS AND RESEARCH INTO RECALLS AND NOTICED A RECALL HAS BEEN PUT OUT FOR POWER STEERING MALFUNCTIONING BUT MY VEHICLE WASNT LISTED IN THE RECALL BY VIN NUMBER. BUT YEAR MAKE AND MODEL ALL MATCHED. CALLED MY DEALERSHIP AGAIN AND THEY SAID SINCE MY VIN DOESNT MATCH ON THE RECALL LIST THEY WONT LOOK AT IT THAT WAY. DROVE MY VEHICLE HOME WITH NO POWER STEERING AND RAN A COUPLE TESTS MYSELF, I FOUND OUT MY POWER STEERING IS ELECTRONIC. HOOKING UP MY DIAGNOSTIC COMPUTER AND NO CODES WERE FOUND. UNHOOKED MY BATTERY FOR A LITTLE BIT TO TRY AND RESET THE WARNINGS THAT WERE ON AND THAT DIDN'T HELP, I DID A CHECK ON MY VEHICLE TO MAKE SURE ALL OF THE BASICS WERE GOOD, TIRE PRESSURE, FUSES, ANYTHING ELSE THAT COULD BE POTENTIALLY WRONG AND EVERYTHING ELSE CHECKS OUT. NO OTHER WARNINGS ARE ON IN MY VEHICLE OTHER THAN THE TWO ABOUT MY ASSISTED STEERING AND I CANT RECALL THE SECOND ONE.

Mileage: 82,000

I AM WRITING TODAY TO SHARE WITH YOU AN ISSUE WE ARE HAVING WITH OUR 2013 FORD FUSION. WE WERE DRIVING DOWN THE ROAD DURING THE RAIN. WHEN THE POWER STEERING ABRUPTLY FAILED. LUCKILY, WE DID NOT HAVE AN ACCIDENT. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE FIRST TIME WAS 7 MONTHS AGO AND WE HAD TO REPLACE THE RACK AND PINION BOTH TIMES. THERE OBIVIOUSLY IS A PROBLEM WITH THEM AND I FEEL SOMETHING SHOULD BE DONE BEFORE SOMONE IS SERIOUSLY HURT BECAUSE OF THIS ISSUE. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS A RECALL ON 2012 FUSIONS FOR THE STEERING RACK, BUT OUR VEHICLE WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS BUILT AT THE SAME PLANT, DURING THE SAME TIME PERIOD, AS THE RECALL ORIGINATED FROM IN HERMOSILLO MEXICO. I SURE HOPE SOMETHING CAN BE DONE TO STOP EVERYONE FROM HAVING THIS PROBLEM.

Mileage: 74,537

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE "SERVICE POWER STEERING NOW" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELLIOTT FORD LINCOLN (903-572-3486, LOCATED AT BURTON RD, MT. PLEASANT, TX 75455) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Mileage: 115,000

STEERING WHEEL SUDDENLY LOCKED UP WONT TURN, ADVANCE TRAK LIGHT CAME ON, VEHICLE CANNOT BE DRIVEN

Mileage: 79,000

TO WHOM IT MAY CONCERN; I'M WRITING TODAY TO SHARE WITH YOU AN ISSUE WE ARE HAVING WITH OUR 2013 FORD FUSION. WE WERE DRIVING DOWN THE ROAD WHEN THE POWER STEERING ABRUPTLY FAILED. LUCKILY, WE DID NOT HAVE AN ACCIDENT. WE PURCHASED AND HAVE HAD ALL OF OUR SERVICE DONE THROUGH THE DEALERSHIP. WE PURCHASED THE VEHICLE IN 2016 WITH 38,233 MILES ON IT. WE HAD THE CAR TOWED TO THE SERVICE DEPARTMENT AT FAITH'S FORD IN BRATTLEBORO VERMONT ON MONDAY THE 26TH FOR A POWER STEERING ASSIST FAULT. ON TUESDAY, WE RECEIVED A CALL FROM XXX]SERVICE MANAGER, AND HE INFORMED US THAT THE ELECTRIC POWER STEERING RACK HAS HAD A PREMATURE FAILURE AND THAT THE REPLACEMENT WOULD COST $1900.00. WE HAVE CONTACTED THE OWNER OF FAITHS FORD AND NOT RECEIVED A RESPONSE. AFTER DOING SOME RESEARCH WE FOUND THAT THERE WAS A RECALL ON 2012 FUSIONS FOR THE STEERING RACK, BUT OUR VEHICLE WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS BUILT AT THE SAME PLANT, DURING THE SAME TIME PERIOD, AS THE RECALL ORIGINATED FROM (15S18) IN HERMOSILLO MEXICO. OUR VEHICLE, VIN NUMBER [XXX] 69,520 MILES ON IT WHEN IT FAILED. WE ARE STILL MAKING PAYMENTS ON IT WITH OVER $6000.00 LEFT TO THE LOAN AND WE CANNOT AFFORD TO SPEND THAT AMOUNT. IT WAS SUGGESTED THAT WE CONTACT FORD CORPORATE OFFICE ABOUT THE ISSUE WHICH WE DID, HOWEVER THEY MAINTAIN THAT OUR CAR WAS NOT PART OF THE RECALL AND THERE IS NOTHING THAT THEY CAN DO. THEY TOLD US TO TAKE IT TO THE DEALERSHIP FOR A DIAGNOSIS, EVEN THOUGH WE HAD EXPLAINED THAT WE HAD ALREADY DONE THAT VERY THING. THEY SUGGESTED WE CONTACT THE NHTSA AND FILE A COMPLAINT. HOW MANY OTHER CARS ARE OUT THERE THAT HAVE THIS SAME ISSUE BUT ARE 'NOT PART OF THE RECALL.' IF [XXX] EEN DRIVING, SHE WOULD NOT HAVE BEEN ABLE TO STEER IT. THANK YOU IN ADVANCE FOR ANY HELP YOU CAN PROVIDE US WITH THIS SITUATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 69,500

I CALLED FORD BEFORE AND THE GUY ON THE PHONE SAID THAT THE RECALL WAS VIN SPECIFIC AND MY VIN HAD NOT BEEN INCLUDED. ALTHOUGH, THE SAME ISSUES THEY ARE SAYING IS HAPPENING IS HAPPENING WITH MY CAR RIGHT NOW. I PUT IT IN PARK IT DRIVES, I DO USE MY EMERGENCY BRAKE AT ALL TIMES NOW, I PUT IT IN REVERSE IT GOES FORWARD, I PUT IT IN NEUTRAL IT REVERSES; IF THERE WERE AN EMERGENCY CURRENTLY I AM NOT ABLE TO HIT THE GAS AND REVERSE AND THE BRAKES SEEM TO SHUDDER WHEN STOPPING. I HAVE HAD TO FINAGLE MY WAY SINCE THIS STARTED HAPPENING UNTIL IT'S MY TURN TO GET MY CAR SERVICED BY FORD FOR A RECALL. AND THIS WILL BE THE SECOND APPOINTMENT SINCE IT WAS REPAIRED FOR RECALLS EARLIER ON IN THE YEAR.

Mileage: 117,000

CAR LOST POWER STEERING AFTER DRIVING IN RAIN. THERE ARE RECALLS FOR POWER STEERING ON THIS MODEL YEAR, BUT DEALER TELLS ME MINE ISN'T PART OF IT. RECALL NEEDS TO BE EXPANDED

Mileage: 106,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH, THE VEHICLE SHIFTED INTO LOW GEAR. WHILE ATTEMPTING TO SHIFT INTO PARK, THE VEHICLE FAILED TO ENGAGE AND CONTINUED TO MOVE. THE EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BULL VALLEY FORD (1460 S EASTWOOD DR, WOODSTOCK, IL 60098, (815) 338-6680) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BUSHING NEEDED TO BE REPLACED DUE TO CORROSION AND THE STEERING LINKAGE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CASE [XXX]. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS 161,546. *BF CONSUMER STATED BATTERY WAS RECHARGED AFTER EMERGENCY FLASHER WAS DISCHARGED. ALSO VEHICLE WAS TOWED AND STEERING LINKAGE WAS REPAIRED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Mileage: 161,546

WHILE I STARTED REVERSING TOWARDS MY DRIVEWAY ENTRANCE MY VEHICLE GOT COMPLETELY PARALYZED AS I CHANGED GEARS FROM DRIVE TO REVERSE, MY STEERING WHEEL, BRAKES AND SHIFT GEAR STOPED RESPONDING, I MANAGED TO CAREFULLY MOVE MY CAR TO A SAFETY LOCATION BUT I WAS IN A DANGEROUS SITUATION WHEN I HAD TO LET MY CAR SLIDE DOWN THE ROAD OF MY HOUSE IN ORDER TO LET THE TRAFFIC (I HAD UNINTENTIONALLY CAUSED) CARRY ON. I THEN, PUT MY CARS EMERGENCY BRAKE ON AND CALLED MY MECHANIC. LUCKILY FOR ME, THIS ALL HAPPEN INFRONT OF MY HOUSE, ACTUALLY, AFTER THE 2 HOUR DRIVE I HAD FINISHED COMING FROM, MY CONCERNS ARE WHAT IF THIS INCIDENT WOULD HAVE HAPPEN OUTSIDE OF MY TOWN, OR IN THE HIGHWAY, MY SAFETY AND EVEN MY OWN LIFE WAS ON THE LINE FOR A FEW MINUTES, I CAN ONLY BE LUCKY FOR SO LONG. A COUPLE DAYS AFTER, I CAME TO FIND OUT I DID NOT HAVE ONE RECALL INCOMPLETE BUT 3!, EVEN MORE SHOCKING, I DID NOT RECEIVE NOTICES FOR ANY OF THE 3 RECALLS FROM MY CARS DEALERSHIP. I WENT TO THEM IMMEDIATELY AND NOW AM WAITING FOR THEM TO CALL ME BACK TO SCHEDULE AN APPOINTMENT I BEEN TRYING TO MAKE ALREADY FOR THE PAST WEEK BUT TILL TODAY, I HAVE YET NOT RECEIVED A DATE.

Mileage: 41,500

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE CAME TO A STOP WHEN THE FRONT PASSENGER RIM STRUCK A CURB. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,106.

Mileage: 59,106

STEERING WHEEL BOLT HAS COME LOOSE AND STARTED TO SHAKE

Mileage: 113,000

THE VEHICLE LOSES POWER STEERING UPON START UP. THREE WARNINGS COME UP: : STEERING ASSIST FAULT, SERVICE ADVANCE TRACK, AND HILL ASSIST. THIS IS AN INTERMITTENT, BUT CONSISTENT PROBLEM WHICH INCREASES IN FREQUENCY AND DURATION, LASTING AS MUCH AS 20 MILES AT A TIME. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES OVER MORE THAN 2 YEARS WITHOUT A SUCCESSFUL DIAGNOSIS AND REPAIR.

Mileage: 81,000

ON A WET, RAINY DAY, I LOST POWER STEERING ASSIST COMPLETELY, LUCKILY AT ABOUT 20 MILES PER HOUR. DAYS LATER, A BOLT HAD TO BE REPLACED WHICH THEY DID FREE OF CHARGE. THE POWER STEERING COST ME $1730.50.THERE ARE RECALLS ON THIS FOR OTHER 2013 FUSIONS. WHY NOT MINE?

Mileage: 131,380

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) THREE YEARS AGO; HOWEVER, THE VEHICLE WAS EXPERIENCING A FAILURE. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED DRUM HILL FORD (LOCATED AT 1212 WESTFORD ST, LOWELL, MA 01851, (978) 452-3900) AND THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

LOSS OF DRIVER STEERING ASSIST. STEERING BECAME STIFF. VEHICLE WAS PARKED.

Mileage: 50,000

CAR LOST POWER STEERING COMPLETELY WITHOUT WARNING MAKING THE CAR ALMOST IMPOSSIBLE TO STEER AND CONTROL. CAR WAS IN MOTION ON A BUSY CITY STREET AT THE TIME IT HAPPENED.

Mileage: 63,001

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH AND TURNING RIGHT, "POWER STEERING ASSIST FAIL" APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE SAFELY TO GERMAIN FORD OF COLUMBUS (LOCATED AT 7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743). THE DEALER STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,414. THE VIN WAS INVALID.

Mileage: 67,414

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER ASSIST ERROR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD UNION CITY (LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 61,865.

Mileage: 61,865

MY POWER STEERING WENT ALL OF A SUDDEN WITH NO WARNING. THERE HAVE BEEN COUNTLESS RECALLS FOR THIS ON MY MAKE AND MODEL BUT NO RECALL FOR MY CAR YET.

Mileage: 92,000

POWER STEERING FAILURE MESSAGE LIT UP ON DASH WHILE TRAVELING DOWN THE ROAD AT APPROX 40 MPH. POWER STEERING SEEMED FINE. AFTER PARKING THE CAR AND LEAVING IT SEVERAL HOURS, STARTED THE CAR AND MESSAGE CAME BACK AND CAR HAD NO POWER STEERING ASSIST. I WAS LUCKY THAT I WAS NOT TRAVELING DOWN HE ROAD WHEN FAILURE OCCURRED.

Mileage: 105,000

POWER STEERING STOPPED WORKING. THERE ARE NUMEROUS RECALLS FOR THIS BUT APPARENTLY NOT ON THIS VIN BECAUSE IT IS A 8/2012 BUILD. BUT IT IS THE SAME PROBLEM THEY HAVE WITH OVER 400,000 OTHER FUSIONS. WE WERE TURNING AROUND IN A PARKING LOT WHEN THE STEERING SUDDENLY BECAME VERY DIFFICULT. THE LIGHT TO CHECK POWER STEERING HAD BEEN ON FOR 5 MINUTES PRIOR TO THE FAILURE.

Mileage: 62,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING FAILED. THE CONTACT HAD TO USE FORCE TO STEER THE VEHICLE AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. AIRPORT FORD (8001 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 371-4750) DIAGNOSED AND REPAIRED THE STEERING BOLTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING ON A HIGHWAY AND ABOUT TO CROSS A BRIDGE WHEN THE STEERING WHEEL WOULD NOT TURN WITHOUT CONSIDERABLE STRENGTH.

Mileage: 22,500

TAKATA RECALL WHEN I TURN ON MY CAR THE WARNING MESSAGE SAID "POWER STEERING SERVICE NOW." WHEN I TRY TO GET OUT OF THE PARKING LOT OF THE STORE. HAD TO CALL A TOW TO GET IT TO A SHOP. SINCE FORD WAS ALL BOOKED UP AND DONT HAVE AN OPENING TILL 3-4 WEEKS LATER SO I TOOK IT TO A SHOP THAT WOULD TAKE A LOOK AT IT THE NEXT DAY. THE SHOP TOLD ME THAT MY RACK AND PINION WAS NOT WORKING. THEY SAID WAS THE CAR IN ANY ACCIDENT OR WENT INTO ANY POTHOLES I TOLD THEM NO. BECAUSE I MAINLY DRIVE ON THE HIGHWAY WHICH HAS NO POTHOLES. THE SHOP TOLD ME TO GET A NEW RACK AND PINION IT WOULD COST ME $1000 OR GET A REBUILT ONE FOR $600. SO I WENT FOR THE CHEAPER OPTION BECAUSE I DON'T HAVE THAT KIND OF MONEY FOR A NEW ONE. RIGHT NOW I'M JUST WAITING FOR THE CAR TO BE FIXED. THE CAR ONLY HAS 68000+ MILES AND ITS ALREADY BREAKING DOWN. IF THE CAR OF THAT YEAR HAS A RECALL GET THE RECALL FOR ALL OF THE CARS OF THAT YEAR NOT JUST SOME.

Mileage: 68,000

HAVE NOT BROUGH TO DEALER YET, HOWEVER ALL MY LIGHTS LIT UP AND HAVE NOT TURNED OF SO FAR. ADVANCETRAC, BLINDSPOT, REAR CAMERA ASSIST, ABS, ETC.. BASICALLY ALL MY ASSIST HAVE COME ON. SINCE THEY HAVE COME ON MY STEERING HAS BEEN TOUGH, AS IF THE ELECTRICAL ASSIST WAS DISABLED BECAUSE ITS COMBINED WITH THE ABS SYSTEM. ACCORDING TO A YOUTUBE VIDEO POSTED ONLINE, THE PROBLEM IS A CORRODED OR MALFUNCTIONING WIRE IN THE ABS DRIVER (OR PASSENGER?) SIDE OF THE WHEEL WELL. "ISSUE WAS MY DRIVER FRONT TIRE... IT'S THE WIRE HARNESS THAT GOES BACK TO THE CPU FROM THE ABS SPEED SENSOR. THIS SHOULD BE A RECALL IN MY OPINION AS A LOT OF PEOPLE ARE HAVING THIS ISSUE WHICH CAUSES ELECTRICAL POWER STEERING ASSIST TO TURN OFF MAKING IT HARDER TO TURN THE STEERING WHEEL" QUOTED FROM THE YOUTUBE VIDEO. WHERE THE WIRES CONNECT OR SOMETHING ALONG THAT LINE. IT WOULD BE REALLY APPRECIATED IF FORD LOOKED INTO THIS AND MADE A RECALL. THIS IS NOT SAFE CONSIDERING IT DISABLES SOME (OR ALL) OF YOUR STEERING CAPABILITIES. MORE DETAIL: ALL LIGHTS HAVE LIT UP BEFORE DURING THE FIRST SNOW-FALL (BUT SHORTLY AFTER TURNED OFF). I PURCHASED THE CAR WITH 70,000 MILES ON IT, IN JULY OF 18'. IT IS NOW MARCH OF 19' AND WE'VE HAD WARM DAYS UP UNTIL TODAY, WHEN WE HAD SNOW AGAIN HERE IN CENTRAL NEW YORK. NOW THE PROBLEM ARISES AGAIN. PLEASE RECALL THIS ISSUE.

Mileage: 76,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE "STEERING FAULT SERVICE NOW" MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WHILE DRIVING AROUND A ROUNDABOUT. ALSO, THE "STEERING STOP" INDICATOR FLASHED WHILE DRIVING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. GREG HUBLER FORD (2001 E MCGALLIARD RD, MUNCIE, IN 47303, MUNCIE IN 47303, 1-(888) 711-6349) WAS NOTIFIED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE MANUFACTURER REFUSED TO PROVIDE A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND FAILED TO TURN. THE FAILURE WAS INTERMITTENT. ALSO, THE TRANSMISSION SLIPPED AND SEIZED BEFORE GOING INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

MY CAR HAS BEEN SKIPPING AND HESITATION WITH POWER TRAIN OR TRANSMISSION WHILE DRIVING WHENEVER IT WANTS. IT’S NOTHING SPECIFIC TO MAKE THAT HAPPEN. LAST WEEK BACK POWER WINDOWS QUIT WORKING. NOW....STARTED CAR IN DRIVE, STEERING WAS LOCKED. DROVE BACK AND FORTH, TRIED DIFFERENT GEARS, TRIED RESTARTING, IT FINALLY STARTED BY TURNING KEY OVER. CAME HOME, PARKED IN DRIVEWAY, CAN’T GET STEERING TO UNLOCK AT ALL NOW! I AM OVER AN HOUR AWAY FROM HOME, SO WHENEVER IT DECIDES TO TURN, I CAN HEAD HOME. BUT AFTER READING THESE REVIEWS, DO I DARE? DOES FORD WANT US OWNERS TO DIE, OR THE INNOCENT WE MAY HIT? EITHER WAY I WOULD SUE BECAUSE THEY CANNOT DENY KNOWING THERE’S A PROBLEM!

Mileage: 184,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING ABILITY SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO BYERS FORD (1101 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

THE PROBLEM I AM CURRENTLY FACING AND HAS BEEN CORRECTLY DIAGNOSED BY A FORD DEALERSHIP IS A LOOSE STEERING WHEEL ATTACHMENT BOLT. THIS PROBLEM ALREADY PERSISTS AND HAS A RECALL FOR 2014-2018 FORD FUSIONS (18S08). MY STEERING WHEEL IS VERY LOOSE AND FEELS LIKE IT CAN FALL OFF ANY MOMENT. ONE CAN EASILY TELL THAT THE STEERING WHEEL IS NOT FULLY ATTACHED TO THE REST OF THE CAR. THE PROBLEM BEGAN MONTHS AGO AND HAS PROGRESSIVELY GOTTEN WORSE OVERTIME. I HAVE CONTACTED FORD WHO NOTIFIED ME THAT SINCE MY CAR IS NOT INCLUDED, THEY WOULD NOT BE ABLE TO FIX IT EVEN THOUGH I AM HAVING THE EXACT ISSUE LISTED IN RECALL 18S08.

Mileage: 67,000

I WAS AT HOME AND GOT INTO MY CAR TO LEAVE AND WHEN I TURNED ON MY CAR I HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID POWER STEERING FAULT ASSIST. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT WHICH IS WHAT HAPPENED TO MY CAR. THE NHTSA NEEDS TO PUT MORE TIME INTO INVESTIGATING THIS. I HAVE READ COUNTLESS COMPLAINTS AND ISSUES FOR 3 MONTHS AND NOTHING HAS BEEN DONE TO RECTIFY THIS. THIS COST ME $1,985 AND MY CAR DIDN'T EVEN HAVE 100,000 MILES ON IT YET. WHY ISN'T ANYONE LOOKING INTO ALL OF THESE COMPLAINTS. THE BEHAVIOR OF THE NHTSA EXHIBITS A CARELESS, NEGLIGENT ATTITUDE, SHOWING NO CONCERN FOR PUBLIC SAFETY AND THEY SHOULD BE EMBARRASSED. FORD HAS ALSO BEEN OF LITTLE HELP AND HAS NOT OFFERED ANY SUGGESTIONS TO HELP WITH A SOLUTION.

Mileage: 92,000

I BOUGHT MY 2013 FORD FUSION BRAND NEW. I ONLY HAVE 70,000 MILES ON THE CAR AND ZERO ACCIDENTS. I DROVE MY CAR TO THE GYM ON A SATURDAY MORNING AND MADE IT HOME NO PROBLEM. WHEN I WENT OUT TO MY CAR THE FOLLOWING DAY THE DASH LIT UP WITH NOTICES OF "HILL START ASSIST NOT AVAILABLE" SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT" THE WHEEL WOULD NOT TURN AND WAS UNDRIVEABLE IN MY DRIVEWAY. I HAVE FOUND COUNTLESS OTHER INCIDENCE OF THIS ISSUE WITH THE SAME VEHICLE YET IT HASN'T BEEN RECALLED AND IT'S AN EXTREMELY EXPENSIVE FIX. IN THE FIVE YEAR OF OWNING THIS VEHICLE IT'S HAD NOTHING BUT PROBLEMS.

Mileage: 70,000

WHEN IN REVERSE WHILE MOVING THE STEERING WHEEL WENT INTO LOCKED POSITION AND BRAKE PEDAL COULD NOT BE APPLIED (IN DRIVEWAY) RESTARTED VEHICLE IN HOPES OF A RESET ONLY THIS TIME WHEN PUT IN REVERSE WARNING LIGHT CAME ON AND SAID TRANSMISSION WAS IN PARK NOT ABLE TO MOVE PREVIOUSLY CAR OVERHEATED IN 96 FEET FROM A COLD START (DRIVEWAY) ALSO 3 OTHER TIMES HAD A POWER ASSIST FAILURE (HIGHWAY IN MOTION) THE VEHICLE HAS BEEN IN THE DEALERSHIP FOR EACH ISSUE AND THEY HAVE FOUND NOTHING

Mileage: 60,000

THE RACK AND PINION ON MY 2013 FORD FUSION HAS GONE OUT WITH 53,000 MILES ON MY CAR THROUGH NO USER FAULT. I FIRST NOTICED THE NOISES WHEN TURNING THE CAR ON AND PULLING OUT OF A PARKING SPOT. WITHOUT WARNING THE STEARING STARTED MAKING GRINDING NOISES (LIKE WHAT A CAR MAKES WHEN THE POWER STEARING IS GOING OUT) AND WOULD THE WHEEL WOULD PERIODICALLY CATCH (THIS IS WITHIN TWO DAYS OF THE NOISES STARTING) WHEN I WOULD TURN. OTHER THAN THESE SYMPTOMS THERE ARE NO OTHER SIGNS OF STEERING FAILURE. I COULD HAVE BEEN DRIVING DOWN THE ROAD AND LOCKED UP WITHOUT NOTICE. FORD HAD A RECALL ON THE RACK AND PINION ON MY MODEL, BUT WHEN THE DEALERSHIP RAN MY VIN, IT IS NOT INCLUDED IN THE RECALL AS THE PARTS MUST HAVE MANUFACTURED AT ANOTHER FACTOR. CONSIDERING THE LOW MILEAGE ON MY CAR AND MAINTENCE ROUTINELY PERFORMED THIS IS UNACCEPTABLE. THROUGH RESEARCH I HAVE SEEN THIS HAPPEN ON MULTIPLE FORD FUSIONS ON 2011+. THANKFULLY MINE DID NOT FAIL WHILE ON THE ROAD LIKE OTHERS. THIS IS A SAFETY ISSUE AND FORD NEEDS TO MAKE THIS RIGHT. A MECHANIC WAS THANKFULLY ABLE TO LOCATE THE ISSUE BEFORE I GOT INTO A SERIOUS ACCIDENT DUE TO STEERING FAILURE.

Mileage: 53,000

LOSS OF POWER STEERING ASSIST DURING DRIVING CAUSING THE CAR TO ONLY HAVE A FEW DEGREES OF UNASSISTED STEERING AVAILABLE.HAPPENED ON THE HIGHWAY, BUT WAS ABLE TO PULL OFF AND GET A TOW. THIS HAS BEEN AN ISSUE WITH THIS MODEL AND YEAR CAR, BUT FOR SOME REASON THE VIN DID NOT FALL UNDER THE RECALL. COMPLETE STEERING UNIT REQUIRES REPLACING AT COST OF $2700.00. OVER 500 ACCIDENTS HAVE BEEN REPORTED FOR THIS EXACT ISSUE. 56,000 MILES APPROX

Mileage: 5,600

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL AND THE LOW POWER STEERING WARNING INDICATOR ILLUMINATED, THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

Mileage: 49,000

WHILE DRIVING ON A HIGHWAY AT AROUND 40 MPH, ABOUT TO CROSS A BRIDGE, I LOST POWER STEERING AND IT IMMEDIATELY BECAME VERY DIFFICULT TO TURN THE WHEEL.

Mileage: 22,500

THE STEERING WHEEL HAS GOTTEN HARD TO TURN.. JUST ONE DAY IT START DOING THIS AND HASN'T STOP.. I JUST GOT MY CAR FEBRUARY 2018.. I JUST DON'T UNDERSTAND... I TURNT MY CAR OF WHEN I WENT TO THE STORE ONE DAY, WHEN I TURNT IT BACK ON ALL KINDS OF LIGHTS CAME ON, ( POWER STEERING, HILL ASSIST START, ETC), AND IT WOULDN'T TURN RIGHT. IT BECAME HARD TO TURN, BUT WASN'T DOING IT BEFORE...

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED AFTER THE ENGINE WAS TURNED OFF AND RESTARTED AT A FUEL STATION. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT'S SPOUSE DROVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,500.

Mileage: 45,500

STEERING ALL OF A SUDDEN BECAME SUPER STIFF, MANY WARNING LIGHTS LITE. ALMOST CAUSED CRASH INTO PARKED CAR, LUCKY WAS AT SLOW SPEED 10 MPH. NOTE OTHER RECALLS FOR SAME ISSUE FORD SAID THIS VIN IS NOT COVERED BUT ISSUES ARE THE SAME AS OTHERS IN THE RECALL. CAR IS AT DEALERSHIP TO BE FIXED ROOT CAUSE RACK & PINON ASSEMBLY REPLACEMENT. REF: HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2013-FORD-FUSION-RECALLED-FOR-STEERING-GEAR-PROBLEM.HTML

Mileage: 160,000

WHINNING NOISE IN STEERING. LOW SPEEDS WHEN TURNING OR STATIONARY TURNING WHEEL.

Mileage: 74,000

MY POWER STEERING ASSIST FAULT FLASHES AND FORD TELLS ME THERE IS NOTHING WRONG. I SAW A RECALL FOR THE ELECTRIC POWER STEERING DUE TO SALT CORROSION ON THE 2013 BUT THEY ARE TELLING ME MINE WASN'T ONE OF THEM. WHY ISN'T MY VEHICLE ON THE RECALL LIST SINCE I LIVE IN NEW JERSEY WITH HARSH WINTERS. THIS SEEMS UNFAIR SINCE IT SEEMS TO BE THE SAME PROBLEM AS THE RECALL. TIME IS OF THE ESSENCE BEFORE SOMEONE DIES IN A CRASH DUE TO LOSS OF STEERING WHICH US A WIDESPREAD PROBLEM THIS THIS YEAR AND MAKE. PLEASE HELP!!! THE MESSAGE FLASHES ACROSS THE SCREEN A COUPLE OF MINUTES AFTER STARTING CAR THEN DISAPPEARS AND EVERYTHING SEEMS FINE?? THERE IS 76,000 MILES ON THE CAR. THIS CAR HAS BEEN IN THE REPAIR SHOP 17 TIMES IN 4 YEARS SO I AM DESPERATE AND NEED ANSWERS. THANK U FOR UR TIME!!!

Mileage: 76,000

DRIVING ON HIGHWAY AND POWERING STEERING LIGHT CAME ON. STOPPED VEHICLE, AND LOST STEERING WHEN RESTARTED VEHICLE. I THOUGHT IT MIGHT BE A SENSOR ISSUE, BUT WAS WRONG. I HAD TO USE ENTIRE BODYWEIGHT TO TURN WHEEL. UNSAFE TO DRIVE.

Mileage: 77,000

DRIVING POWER STEERING LIGHT CAME ON AND LOST ALL STEERING IN THE VEHICLE . HAD TO OVER POWER THE WHEEL IN ORDER TO GET TO A SAFE SPOT.WE WERE IN THE CITY DRIVING.

Mileage: 112,000

ELECTRIC POWER STEERING ASSIST FAULT RANDOMLY FLASHES ON THE DASH AND THEN GOES AWAY. THIS IS A REOCCURING PROBLEM WITH MY VEHICLE HAPPENING MULTIPLE TIMES IN THE LAST COUPLE MONTHS. DIAGNOSTIC FOUND NO ERROR CODES IN THE SYSTEM. SEEMS TO BE A SENSOR PROBLEM.

Mileage: 74,000

WELL I NOTICED PROBLEMS WITH MY CAR MAYBE A MONTH AFTER I GOT THE CAR TOOK IT BACK TO THE DEALER SHIP THEY DIDNT SEE ANY PROBLEMS BUT IM HAVING TRANSMISSION PROBLEMS, PROBLEMS WITH THE STEERING, I HAVE HAD A COOLANT PROBLEM FIXED ALREADY. THE SHOCKS WENT OUT ON THE CARE WITHIN LESS THAN A YEAR. HAVING PROBLEMS WITH THE FUELING SYSTEM. ALSO HAVING PROBLEMS WITH THE LEFT LIGHT SYSTEM. THEY HAVE ONLY TO RECALLS WITH MY VIN NUMBER OF THINGS THAT I HAD ALREADY GOTTEN FIXED. SO IM REALLY CONCERNED ABOUT THE ISSUES THAT ARE GOING ON WITH MY CAR AND FEEL THAT IT REALLY NEED TO BE ADDRESSED. EVERY THING THAT HAS HAPPEND IS WHILE THE CAR IS IN MOTION.

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO PHIL FITTS FORD & LINCOLN (3250 WILMINGTON RD, NEW CASTLE, PA 16105, (724)-658-3521) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

MY DAUGHTER DRIVING THE CAR TO WORK ON NOVEMBER 28, 2018 AT 8:00 AM GOT AN ACCIDENT ON THE RAMP TO MURRYSVILLE 22 IN PITTSBURG, DUE TO STEERING WHEEL MALFUNCTION. SHE IS ALONE AND LUCKILY SHE WAS NOT HURT AND ALSO GOOD NO OTHER CAR WAS INVOLVED. SHE IS ALWAYS ON THIS ROAD GOING TO WORK FROM MONDAY TO FRIDAY. THE CAR GOT A SERVICE AT FORD DEALERSHIP ABOUT A MONTH AGO AND SAID NOTHING WAS WRONG, AFTER THAT WAS WHEN SHE NOTICE THE WEIRD STEERING SITUATION AND THEN THE ACCIDENT HAPPENED WEDNESDAY NOVEMBER 28, 2018 WHILE GOING TO WORK.

Mileage: 57,000

VEHICLE SEEMS TO HAVE A HUMMING THUMPING NOISE AND VIBRATION WHEN RAN ON SPEEDS OVER 40 MPH. INITIALLY I THOUGHT THE TIRES HAD GONE BAD, AND IREPLACED ALL FOUR OF THEM AS WELL AS THE LUG NUTS DUE TO SWELLING AND GOT THE VEHICLE REALIGNED AT A GOOD YEAR SERVICE CENTER. AFTER THE PROCESS WAS COMPLETED I DROVE AND CAR AND THE SAME NOICE AS WELL AS VIBRATION PERSISTED. IT CAN BE FELT ON THE DRIVERS SIDE ON THE FLOOR AS WELL AS THE BREAK AND GAS PEDAL AT TIMES. TSB 16-0105 HIGHLIGHTS THE ISSUE, BUT ONLY FOR HYBRID ELECTRIC MODELS.

Mileage: 99,012

ENTERED CAR IN THE MORNING, POWER STEERING ASSIST FAULT LIGHT ON

Mileage: 82,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE TURNING INTO A PARKING LOT, THE STEERING LOST POWER AND THE POWER ASSIST INDICATOR ILLUMINATED. THE CONTACT CALLED APPLE FORD LINCOLN APPLE VALLEY AT 952-431-5900 (LOCATED AT 7200 150TH ST W, APPLE VALLEY, MN 55124) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. *TT*JB THE CONSUMER STATED THE STEEERING GEAR WAS REPLACED. THE VEHICLE WAS REPAIRED. *JS

Mileage: 66,000

STEER ASSIST FAULT WHEN I WAS ON I-95, FROM PROVIDENCE TO BOSTON. THERE WAS NO PRIOR WARNING, JUST A SUDDEN LOST OF ASSIST, AND STEER BECAME TOO HEAVY TO HANDLE. IT ALMOST RESULTED TO A CAR ACCIDENT. I CHECKED ONLINE AND FOUND OUT ABOUT A RECALL FOR SIMILAR STEER ASSIST FAULT REASONS ON FORD FUSION, BUT MY CAR FOR WHATEVER REASON WAS NOT INCLUDED IN THAT RECALL.

Mileage: 77,000

WHILE DRIVING ON THE INTERSTATE @ 70 MPH, "SERVICE POWER STEERING" LIGHT CAME ON. STEERING REMAINED NORMAL UNTIL WE EXITED THE HWY AND THE VEHICLE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE "SERVICE POWER STEERING" MSG CAME ON AGAIN, ONLY THIS TIME THE POWER STEERING WAS GONE. THANK GOODNESS IT DIDN'T LOCK UP ON THE INTERSTATE. THERE ARE RECALLS ON THIS FOR THIS YEAR! WHY IS MINE NOT INCLUDED???!!!

Mileage: 62,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE MESSAGE "POWER STEERING ASSIST FAULT" DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

WHILE TURNING OFF A MAIN ROAD INTO A PARKING LOT MY FINGER WAS CUT BY THE UNDERSIDE SHARP EDGE OF THE CRUISE CONTROL BUTTON HOUSING ASSEMBLY.

Mileage: 28,480

POWER STEERING ASSIST FAULT, CAR WAS PARKED STARTED ENGINE AND HAD NO POWER STEERING.

Mileage: 78,000

OUR MECHANIC SAYS THE VEHICLE HAS A DEFICIENCY IN THE RACK AND PINION. THEREFORE MAKING IT UNSAFE TO DRIVE WITHOUT COSTLY REPAIRS. AFTER RESEARCH I HAVE FOUND THAT THIS IS VERY COMMON FOR THE FORD FUSION AND MOST OF THEM ARE UNDER RECALL. HOWEVER WE SEEM TO HAVE THE ONE FUSION OUR OF MILLIONS THAT IS NOT UNDER RECALL.

Mileage: 125,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND TRANSMISSION FAILED. COLLEY FORD (1945 AUTO CENTRE DRIVE, GLENDORA, CALIFORNIA 91741, (909) 592-4131) WAS MADE AWARE OF THE FAILURE AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. ON MORE THAN ONE OCCASION, THE TRANSMISSION SLIPPED (DOWNSHIFTED/UPSHIFTED) OUT OF GEAR. THE SAME DEALER DIAGNOSED THAT THE RACK AND PINION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE CONTACT CRASHED INTO A CURB. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO LUCAS FORD (900 US-130, BURLINGTON, NEW JERSEY 08016, (609) 386-3100) WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST ECU FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. *TT CONSUMER STATED VEHICLE WAS REPAIRED. *JB

Mileage: 47,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO MOVE FORWARD AND IN REVERSE; HOWEVER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED LEFT OR RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A "STEERING FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE REVERSING OUT OF A PARKING LOT, THE POWER STEERING BECAME DIFFICULT TO TURN. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE STEERING OPERATED NORMALLY. MURRAY FORD OF STARKE, INC (13447 US-301, STARKE, FL 32091, (904) 964-7200) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

POWER STERRING ASSIST

Mileage: 36,000

LOSS OF POWER STEERING

Mileage: 47,000

MY SON WAS DRIVING HIS FORD FUSION YESTERDAY WHEN SUDDENLY THE POWER STEERING ASSIST FAULT INDICATOR CAME ON AND HE LOST ALL POWER STEERING CAPABILITIES. LUCKILY HE WAS ABLE TO MANHANDLE THE CAR TO A PARKING LOT. ACCORDING TO THE DEALERSHIP, THE CAR IS NOT AFFECTED BY A PREVIOUS RECALL INVOLVING THIS SAME ISSUE.

Mileage: 91,500

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS PULLED OFF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

I WAS MAKING A TURN WHEN MY POWER STEERING WENT OUT AND THERE WAS A MESSAGE SAYING POWER STEERING ASSIST FAULT. I TOOK IT TO THE CAR DEALERSHIP WHERE I HAD PURCHASED MY CAR AND THEY SAID IT WAS THE ELECTRIC POWER STEERING GEAR AND I HAD RESEARCHED THAT SOME PREVIOUS CARS HAD BEEN RECALLED FOR THAT EXACT PROBLEM.

Mileage: 78,967

POWER STEERING GEAR FAILED WHILE DRIVING ON HIGHWAY. I NEARLY LOST CONTROL OF MY VEHICLE. VEHICLE HAS APPROXIMATELY 48K MILES, THIS SAME PART IS COVERED UNDER OTHER FORD FUSION RECALLS BUT NOT THIS SPECIFIC VIN. FORD DEALERSHIP QUOTED $2600 TO REPAIR.

Mileage: 48,000

LOST STEERING HAS CRACKED ELE DRIVE MOTOR ON STEERING RACK 10TH ONE IN OUR FLEET OF 50 THE MOUNTING EAR IS BROKE FROM CORROSION OR RUST JACKING ALL THE CARS WE HAVE THE COWL LEAKS WATER ON DRIVE MOTOR

Mileage: 36,379

STEERING RACK DRIVE MOTOR MOUNTING EAR CRACKED FROM CORRIOSION OR RUST JACKING THIS IS THE 9TH ONE IN OUR CITY FLEET IN A FEW MONTHS THIS IS A SAFETY PROBLEM SOMEONE WILL GET HURT

Mileage: 10,318

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOT CALLED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 28,221. *TT *TR

Mileage: 28,221

LOSS OF ELECTRIC POWER STEERING ASSIST ON THE POWER STEERING CONTROL MODULE (PSCM) DUE TO A PIGTAIL CONNECTION. THIS IS A HUGE SAFETY ISSUE AS THE POWER STEERING COULD TURN OFF WHILE DRIVING AND CAUSE AN ACCIDENT. CAR WAS NO LONGER DRIVE-ABLE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE PULLING OUT OF A PARKING SPACE IN REVERSE, A RATTLING NOISE EMERGED FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE "HILL ASSIST" AND "TRACTION FAILED" MESSAGES DISPLAYED. THE CONTACT ALSO STATED THAT THE STEERING ABILITY SEIZED. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD IN POINT PLEASANT, NEW JERSEY WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE STEERING RACK ASSEMBLY IN JUNE OF 2015. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: CAS14489150. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

HAS CRACKED STEERING DRIVE MOTOR MOUNTING EAR COWL LEAKING ON ELE MOTOR AND STEERING RACK CAUSING CORROSION THEN RUST JACKING BRAKING OFF MOTOR MOUNTING EAR THIS IS THE 6TH ONE IN OUR FLEET SOME LOST STEERING

Mileage: 14,475

POWER STEERING MOTOR MOUNTING EARS ARE CRACKING DUE TO CORROSION WE HAVE SOME OF THEM LOOSE CONTROL OF THE STEERING THIS IS A FLEET CAR THIS IS A COMMON PROBLEM FORD JUST REPLACED TWO FOR FREE THET OUT OF WARRANTY

Mileage: 17,070

POWER STEERING MOTOR MOUNTING EARS ARE CRACKING DUE TO CORROSION WE HAVE SOME OF THEM LOOSE CONTROL OF THE STEERING THIS IS A FLEET CAR THIS IS A COMMON PROBLEM FORD JUST REPLACED TWO FOR FREE THET OUT OF WARRANTY

Mileage: 17,070

IT HAS BEEN REPORTED THAT 2014-2018 FORD FUSION STEERING WHEEL CAN COME LOOSE AND IN SOME CASES DETACH WHILE DRIVING. I'D LIKE TO REPORT THAT MY 2013 FUSION TITANIUM IS ALSO EXPERIENCING A LOOSE STEERING WHEEL THAT'S PROGRESSIVELY GETTING LOOSER. IT HAS NOT DETACHED DURING DRIVING. I FIRST NOTICED IT ABOUT 4 MONTHS AGO. I WAS DRIVING WHEN I FIRST NOTICED IT.

Mileage: 98,500

TAKATA INFLATORS I COULD NOT SEE HEADLIGHT WOULD GO OFF AND ON AND MY STEERING WHEEL WOULD SHAKE UNCONTROLLABLY CAME CLOSE TO 3 FATAL ACCIDENTS EVERY TIME THINGS WENT WRONG I WAS DRIVING ON THE FREEWAY ME AND MY KIDS CAME SO CLOSE TO LOOSING OUR LIVES

Mileage: 49,000

THE STEERING WHEEL ON MY 2013 FUSION TITANIUM IS LOOSE. CURRENT RECALL COVERS 2014. THE STEERING WHEEL CAN ROCK BACK AND FORTH AND SIDE TO SIDE WITH EASE AND MOVES OVER A HALF INCH.

Mileage: 85,000

CRACKED STEERING DRIVE MOTOR ON RACK AND PINION CAUSING LOSS OF STEERING COWL IS LEAKING ON DRIVE MOTOR AND WIRING HARNESS CAUSING CORROSION THEN PUSHING THE TWO PARTS APART THEN CRACKING THE 4TH ONE IN OUR FLEET TO DO THIS HAS 22170 MILES ON IT

Mileage: 22,170

I WAS DRIVING AS USUAL. THE CAR SUDDENLY SLOWED DOWN AND THE RED WARNING SIGN CAME ON AND READS " ENGINE COOLANT OVERTEMPERATURE ". AT THIS POINT, THE STEERING BECAME DIFFICULT AND THE SPEED SLOWED TO A CRAWL WHILE WE WERE IN THE MIDDLE OF A HIGHWAY. THIS PUT US ( MY TWO CHILDREN AND I ) IN SO MUCH DANGER! CARS WERE HONKING AND WHIZZING BY US WHICH SCARED MY CHILDREN. WHEN WE FINALLY MADE IT TO THE SIDE OF THE ROAD WHITE SMOKE WAS COMING OUT FROM UNDER THE HOOD. COINCIDENTALLY, WE JUST GOT A LETTER FROM FORD THAT STATES A RECALL THAT DESCRIBED WHAT HAPPENED TO OUR CAR. SAFETY RECALL NOTICE 17S09 / NHTSA RECALL 17V-209

Mileage: 77,700

LOSS OF STEERING HAS CRACKED DRIVE MOTOR ON STEERING RACK FLEET CAR 3RD ONE WITH SAME PROBLEM COWL LEAK WATER ON STEERING MOTOR CAUSING CORROSION THEN RUST JACKING BRAKING OFF MOUNTING EAR ON DRIVE MOTOR COMMON PROBLEM

Mileage: 39,137

CAR BECAME DIFFICULT TO STEER AND WARNING CAME ON "POWER STEERING ASSIST FAIL" I WAS DRIVING MY TWO CHILDREN TO SCHOOL AT THE TIME!

Mileage: 48,000

STEERING WHEEL IS CONSTANTLY COMING LOOSE. I AM ABLE TO TIGHTEN IT MYSELF, VUT WITHIN A COUPLE OF DAY IT IS LOOSE AGAIN. I JUST TRIED TO TURN INTO MY LOCAL WALGREENS AND THE STEERING WHEEL CAME OFF THE BOLT COMPLETELY AND JUST SPUN. I HAD NO CONTROL OF THE VEHICLE.

Mileage: 81,000

VEHICLES ELECTRONIC STEERING ASSIST SERVICE WARNING LIGHT CAME ON WHILE DRIVING, BUT REMAINED FUNCTIONAL UNTIL THE VEHICLE WAS PARKED AND ENGINE TURNED OFF. UPON RESTART THE SERVICE STEERING NOW LIGHT WAS ON, WITH NO POWER STEERING. LUCKILY NOBODY WAS DRIVING THE VEHICLE WHEN THE STEERING SYSTEM COMPLETELY STOPPED WORKING OR THAT COULD HAVE BEEN CATASTROPHIC. TOOK THE VEHICLE TO THE DEALER AND THEY ARE CLAIMING 1,700 TO FIX THE VEHICLE THAT HAS ONLY 42,000 MILES AND WAS PROPERLY MAINTAINED BY THEM! THE DEALER EXPLAINED THAT THE VEHICLE DOES NOT HAVE A RECALL ON THIS PART BECAUSE OF THE YEAR OF THE VEHICLE (ALTHOUGH OVER HALF A MILLION RECALLS ON SEVERAL OTHERS INCLUDING FORD FUSIONS). THIS IS UNACCEPTABLE FOR FORD TO NOT STAND BEHIND THEIR PRODUCT ESPECIALLY WHEN ITS A KNOWN SAFETY ISSUE. ANY HELP OR ADVICE WOULD BE GREATLY APPRECIATED! THANK YOU FOR YOUR TIME.

Mileage: 4,200

MY WIFE WAS DRIVING WITH MY TWO CHILDREN. SHE MADE A RIGHT HAND TURN AND THE POWER STEERING WENT OUT. SHE ALMOST RAN INTO A TRUCK THAT WAS TRAVELING AT APPROXIMATELY 45 MPH. THANK GOD THAT THE TRUCK SWERVED AND A ACCIDENT WAS AVOIDED. A LIGHT CAME ON THAT SAID POWER STEERING ASSIST FAULT. AFTER A LOT OF RESEARCH I'VE FOUND THIS IS A COMMON PROBLEM IN CERTAIN FORD MODELS. I'VE TALKED TO FORD AND THEY HAVE INFORMED ME THAT THIS IS NOT A RECALL. HOW CAN SOMETHING SO DANGEROUS AND WITH SO MANY INCIDENTS NOT BE THERE RESPONSIBILITY. IT SEEMS AS IF THEY COULD CARELESS ABOUT THE SAFETY OF THERE CUSTOMERS. $1950.00 LATER AND IT IS FIXED. NOW I HAVE TO WORRY ABOUT IT HAPPENING AGAIN. VERY DISAPPOINTED ON HOW FORD IS HANDLING SUCH A DANGEROUS ISSUE. AFTER FURTHER REVIEW AND TALKING TO MULTIPLE QUALIFIED MECHANICS I HAVE COME TO THE CONCLUSION THAT THE ELECTRIC POWER STEERING SYSTEM IS IN A PLACE THAT IT SHOULD NOT BE. IT CAN NOT HANDLE THE HEAT FROM THE ENGINE AND CATALYTIC CONVERTER. THE MODULE BOX WAS CRACKED WHICH ULTIMATELY CAUSED THIS ISSUE. WHY WOULD THIS CRACK. IT'S STATIONARY. THERE IS NO REASON WHY FORD IS NOT TAKING FULL RESPONSIBILITY FOR THIS FAULTY SET UP THAT WILL ULTIMATELY ENDING WITH A FATALITY IF THERE ALREADY HASN'T BEEN.

Mileage: 95,000

I TOOK A TURN OUT OF A PARKING LOT AND LOST MY ELECTRIC STEERING COMPLETELY. THE DEALERSHIP CALLED IT AN "INTERNAL FAILURE". THEY SAID THE STEERING GEAR (OR STEERING RACK) CAME APART INTERNALLY. THEY SAID THERE IS NO RECALL FOR THIS ISSUE AND IT WILL COST ME $2,200. IT WAS VERY SCARY AS I COULD BARELY TURN THE WHEEL. THANK GOODNESS I WAS STILL IN A PARKING LOT, AND MANAGED TO TURN INTO A SPOT AWAY FROM MOVING VEHICLES.

Mileage: 78,000

AFTER DRIVING TO THE GROCERY STORE I NOTICED THE STEERING WHEEL WAS LOOSE. WITHOUT TURNING IT, THERE IS ABOUT 1/8 INCH OF PLAY NOW BETWEEN THE TOP AND BOTTOM OF THE WHEEL WHEN PRESSING DOWN ON IT. ITS NOW A LITTLE FLOPPY/WOBBLY WHEN DRIVING.

Mileage: 79,000

"POWER STEERING ASSIST FAULT" WHICH DOES NOT ALLOW THE CAR TO TURN ON. THE ERROR MESSAGE ABOVE IS LISTED AS THE REASON WHY THE CAR WILL NOT START.

THE ENGINE ISSUE:VEHICLE INTERMITTENTLY STALLS WHILE BACKING, AND DRIVING. THE ELECTRICAL THROTTLE BODY WAS SUBJECT TO A FORD ' CUSTOMER SATISFACTION PROGRAM 13N03', THAT PROGRAM HAS NOW EXPIRED, AND ANY VEHICLES WITH THE NOW MALFUNCTIONING THROTTLE BODY WILL RECEIVE NO WARRANTY, OR COMPENSATION FOR REPAIR COSTS. WHEN THE VEHICLE STALLS WHILE DRIVING, ESPECIALLY AT HIGHWAY SPEEDS, THIS PRESENTS AN EXTREMELY DANGEROUS SITUATION. THE STEERING ISSUE: TWO RECALLS WERE ISSUED FROM FORD REGARDING THIS ISSUE. FORD 13S06, NHTSA 13V232000 FORD 15S14, NHTSA 15V250000 OUR VEHICLE WA NOT SUBJECT TO THE FIRST RECALL, BUT WAS SUBJECT TO THE SECOND. THE RECALL WORK WAS PERFORMED BY THE ORIGINAL OWNER ON MAY 15, 2015, THE VEHICLE HAD APPROXIMATELY 30,000 MILES AT THAT TIME. THE DEALER INSPECTED THE STEERING GEAR MOTOR FOR MOUNTING BOLT CORROSION. THE BOLTS WERE APPARENTLY FOUND TO ALL BE INTACT, AND A SIMPLE 'ANTI RUST WAX' WAS APPLIED TO THE BOLTS. PER FORDS DIRECTIVE, IF ANY OF THE MOUNTING BOLTS WERE MISSING/BROKEN, A COMPLETELY NEW STEERING GEAR ASSEMBLY WAS TO BE INSTALLED. WE PURCHASED THE CAR IN THE SUMMER OF 2017, WITH 55,500 MILES ON IT. AT JUST OVER 60,000 MILES, THE POWER STEERING FAILED WHILE DRIVING. THIS IS MY 16 YEAR OLD DAUGHTERS CAR, AND ALL THESE MECHANICAL ISSUES HAVE OCCURRED WHEN SHE IS BEHIND THE WHEEL. THE INTERMITTENT STALLING, AND MOST RECENTLY THE COMPLETE LOSS OF POWER STEERING THANKFULLY DID NOT RESULT IN ACCIDENT OR INJURY. FORTUNATELY SHE WAS DRIVING IN A 30 MPH ZONE WHEN THE STEERING FAILED, AND WAS ABLE TO ALLOW THE CAR TO PULL TO THE SIDE OF THE ROAD. SHE WOULD HAVE NOT BEEN PHYSICALLY ABLE TO TURN THE VEHICLE, UNDER OTHER CIRCUMSTANCES. OUR LOCAL FORD DEALER ADVISED THAT FORD WOULD NOT ASSIST IN THE STEERING REPAIR. A SUBSEQUENT FOLLOW UP WITH FORD DIRECTLY VERIFIED SAME. BOTH OF THESE ISSUES SHOULD BE SUBJECT TO A SAFETY RECALL.

Mileage: 60,600

MY 2013 FORD FUSION TITANIUMTRANSMISSION WENT OUT AT 80K. I WAS INFORMED BY THE DEALER THAT, "UPON TEARDOWN FOUND TRANSMISSION CASE CRACKED AND METAL IN TRANSMISSION." HERE IS THE LETTER DESCRIBING THE SITUATION THAT I SENT TO THE FORD DEALER AFTER MANY CALLS WITH FORD MANUFACTURE: I WOULD REALLY APPRECIATE YOUR ASSISTANCE IN DEALING WITH MY TRANSMISSION REPAIR, STEERING TEMPORARY LOCKING, AND CHECK ENGINE LIGHT ISSUES WITH MY 2013 FORD FUSION. ON DECEMBER 24, 2017, I STARTED MY CAR AFTER TAKING MY OLDEST SON TO GET HIS HAIRCUT, WHEN MY FORD FUSION STARTED TO JERK, LOSE POWER, AND STEERING LOCKED WHEN WE ATTEMPTED TO DRIVE AWAY FROM THE PARKING LOT. I WAS REALLY DISAPPOINTED THAT MY CAR, AT SUCH A YOUNG AGE, STARTED TO ACT UP, BUT SOMEWHAT GRATEFUL IT HAPPENED PRIOR TO LEAVING TOWN ON DECEMBER 26TH. MY CAR HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26TH, AND I WAS FINALLY INFORMED OF THE HEFTY COST OF THE REPAIRS THIS WEEK (25 DAYS LATER), FOR A NEW TRANSMISSION. AS YOU MAY UNDERSTAND, THIS IS VERY DISCOURAGING BECAUSE I ONLY NEED NINE MORE PAYMENTS TO PAY OFF THE CAR AND DON'T UNDERSTAND WHY THE TRANSMISSION SUDDENLY GIVES OUT AND THE STEERING TEMPORARILY LOCKS BEFORE PAYING OFF THE CAR. I'M PERPLEXED BY THE DENIAL FROM THE FORD MANUFACTURE COMPANY TO ASSIST IN THIS MATTER SINCE THIS IS A TRANSMISSION PRODUCT ISSUE. PLEASE EXPLAIN, BECAUSE I HAVE SEVERAL CONCERNS: IS THIS THE TYPICAL SHELF LIFE OF A 2013 FORD FUSION TRANSMISSION? IF NOT, THEN IT WOULD APPEAR TO BE A MANUFACTURE DEFECT. IF SO, THEN THE TRANSMISSION AND PRODUCT OF THIS MAKE AND MODEL IS NOT OF GOOD QUALITY. IS THE DAMAGE FROM A CRACKED TRANSMISSION OR THE GEARS ARE DEFAULTING TO 5TH GEAR OR BOTH? WE WOULD REALLY APPRECIATE YOU LOOKING INTO THIS MATTER AND ASSIST WITH PAYING THE COSTS OF THE TRANSMISSION MALFUNCTION. WHAT OTHER SOLUTIONS OR RECOMMENDATIONS DO YOU HAVE AVAILABLE?

Mileage: 80,000

STARED VEHICLE UP, PARKED AT AN IDLE EPAS (ELECTRIC POWER STEERING) FAILED SENDING A MESSAGE ACROSS THE INSTRUMENT CLUSTER AND MAKING IT DIFFICULT TO DRIVE AS THE STEERING WAS INCREDIBLY DIFFICULT TO TURN. SET CODE C200B FOR STEERING SHAFT TORQUE SENSOR WHICH IS THE SAME FAULT THAT THE PREVIOUS FUSION MODEL HAD A RECALL FOR. REPLACED ENTIRE STEERING RACK DUE TO MALFUNCTIONING SENSOR.

Mileage: 47,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE CONTACT'S BROTHER-IN-LAW DROVE THE VEHICLE TO THE DEALER (DEACON JONES FORD-LINCOLN, 3301 MCLAIN ST, GOLDSBORO, NC 27534) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY, THE FOUR BOLTS AND NUTS FROM THE STEERING, AND THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 46,223.

Mileage: 46,223

WE HAVE BEEN HAVING STEERING PROMBLEMS SINCE OCTOBER OF 2017 HAD THE CAR REPORTED ON OCT 10 TH OF 2017 TO SOUHTERN AUTO WORLD OF MYRTLE BEACH SOUTH CAROLINA THEY ATTEMPTED TO FIX THIS PROMBLEM THEY KEPT THE CAR FOR A FEW DAYS AND THIS PROMBLEM OCCURED AGAIN WE THEN CALLED TO MY INSURANCE COMPANY TO HAVE THE CAR TOWED IT THEN HAD THE SAME PROMBLEM IT WAS NOT STEERABLE IT WAS TOWED AROUND A WK LATER AFTER THE 10TH BACK TO SOUTHERN AUTO WORLD THEY KEPT THE CAR FOR ABOUT A WK THEY WERE HAVING A TIME TRYING TO GET THE PART ORDERED WELL AROUND THE END OF NOVEMBER IT WENT OUT AGAIN WE TOOK THE CAR BACK THE FIRST WEEK OF DEC TODAY IS DEC 24TH CHRISTMAS EVE WE JUST GOT THE CAR BACK ON DEC 23RD THE POWER STEERING WENT OUT EACH TIME WHILE DRIVING ON MAJOR HWYS I WILL BE FILING SUIT ITS VERY DANGEROUS TO TRY TO TURN A CAR WITH BEING ABLE TO STEER TO GET OUT OF HARMS WAY WITH TWO SMALL CHILDREN AND MY SPOUSE AND I I AM NOT FOR RECALLS ON CAR THAT ENDANGER PEOPLE NOW WE ARE OUT OF A VECHICLE FOR THE HOLIDAYS ....

I WAS ON MY WAY TO WORK. I WAS ON HWY 109 GOING 45 MPH. I WAS ABOUT FOUR MILES FROM MY WORK AND SUDDENLY MY POWER STEERING WAS NOT WORKING THE WHEEL WAS VERY HARD TO MOVE. I COULD BARELY GET IT TO MY JOB. I MADE IT THERE AND TURNED OFF MY CAR. I STARTED IT BACK UP TO SEE IF THAT WOULD FIX THE PROBLEM THE A WARNING LIGHT POPPED UP THAT SAID POWER STEERING ASSIST FAULT. I STILL HAD NO POWER STEERING. I CALLED THE DEALERSHIP THEY CAME AND GOT MY CAR BECAUSE THERE WAS A RECALL ON THE EPS BOLTS. THEY CALLED ME THE NEXT DAY AND SAID THAT WASNT THE PROBLEM THAT I NEEDED MY STEERING RACK REPLACED. I DID SOME RESEARCH AND MY CAR HAD NO SYMPTOMS OF THE STEERING RACK BEING BAD. THE WHEEL DIDNT SHAKE AND IT WASN'T HARD TO STEER OR KEEP MY CAR IN THE LANE . I CAN NOT UNDERSTAND HOW IT COULD JUST GO OUT WITH OUT WARNING. IT IS A VERY DANGEROUS PROBLEM AND I BELIEVE FORD SHOULD BE ACCOUNTABLE. WJY ISNT THOS A RECALL. IVE READ MULTIPLE COMPLAINTS FOR THE SAME ISSUE. WHAT WOULD HAVE BEEN THE SOLUTION IF I WOULD HAVE WRECKED AND BEEN INJURED OR IF MY SPECIAL NEEDA CHILD WAS IN THE CAR AND I WRECKED. SOMETHING NEEDA TO BE DONE

Mileage: 92,900

POWER STEERING ASSISTANT LIGHT COMES ON AND POWER STEERING DOES NOT WORK. THERE IS RECALLS ON OTHER 2013 FORD FUSIONS FOR STEERING ISSUES BUT NOT ON MINE. THIS COULD HAVE CAUSED ME A SERIOUS ACCIDENT HAD I BEEN NOT JUST PULLING OUT OF MY DRIVE WAY AND ACTUALLY ON THE FREEWAY

Mileage: 112,000

I USUALLY DRIVE LOCAL ROADS (MAX SPEED 45). THIS MORNING, WHILE DRIVING AT 65 MPH ON INTERSTATE 84, I FELT VIBRATION IN THE STEERING WHEEL. I THOUGHT IT WAS THE NEW TIRES I HAD PURCHASED 2 WEEKS AGO. WHEN I GOT HOME, I NOTICED THAT THE STEERING WHEEL WOBBLED ON THE STEERING COLUMN. I BROUGHT MY CAR TO THE DEALER AND THE TECH TIGHTENED THE BOLT THAT ATTACHED THE STEERING WHEEL TO THE COLUMN. $95.39! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE FIRST TIME WAS APPROX. 2 YEARS AGO WHEN ONE OF THE SERVICE TECHS TIGHTENED THE SAME BOLT. (MIKE FEDORSIN) HE DIDN'T CHARGE ME THAT TIME AND THERE WAS NO BILL (STILL UNDER BUMPER TO BUMPER WARRANTY).

Mileage: 87,430

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHETHER THE VEHICLE WAS STATIONARY OR DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME LOOSE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

STEERING WHEEL ON MY 2013 FORD FUSION IS LOOSE. FEELS AS IF THE BOLTS HOLDING THE STEERING WHEEL ARE LOOSE AND THE SITUATION IS GETTING WORSE.FIRST NOTICED IS IN THE STATIONARY POSITION BUT NOW MOVES EVEN WHEN DRIVING.

Mileage: 80,000

I TURNED MY STEERING WHEEL ALL THE WAY TO THE LEFT WHILE THE VEHICLE WAS STATIONARY, AND I HEARD A NOISE FROM THE FRONT END. THE POWER STEERING STOPPED WORKING AND TWO WARNING MESSAGES APPEARED ON MY DASH. MY MECHANIC FOUND THAT THE STEERING MOTOR BOLTS HAD CORRODED AND BROKEN, CAUSING THE MOTOR TO DETACH FROM THE STEERING GEAR. I LEARNED THAT THERE WAS A RECALL FOR THIS PROBLEM. ON CALLING FORD I WAS TOLD THAT THE RECALL SERVICE HAD BEEN PERFORMED ON JUNE 8, 2015; HOWEVER, THE BOLTS STILL FAILED LESS THAN 30 MONTHS LATER.

Mileage: 81,000

I HAVE A 2013 FORD FUSION 1.6L SE THAT I HAVE HAD TO TAKE BACK TO LOCAL DEALER TO HAVE THEM RETIGHTEN THE STEERING WHEEL BOLT. THE STEERING WHEEL STARTED TO BECOME LOOSE AND MOVING SIDE TO SIDE AND UP AND DOWN. THEY SAID THAT THE BOLT WAS VERY LOOSE AND HAD TO BE TIGHTENED. SO I WOULD SAY THAT YOU NEED TO INCLUDE THE 2013 INTO THE INVESTIGATION. DATE IS AN ESTIMATE IF NEED MORE INFO I CAN GET.

Mileage: 45,000

I WAS DRIVING MY CAR INTO MY DRIVEWAY, GOING STRAIGHT, AND THE SERVICE POWER STEERING INDICATOR LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE WARNING LIGHT CAME ON AGAIN. I BACKED OUT MY DRIVEWAY TO TEST IT, AND IT HAD COMPLETELY LOST ALL POWER STEERING. THERE WERE NO OTHER ISSUES OR WARNINGS LEADING UP TO THE TOTAL AND COMPLETE FAILURE. TOOK CAR TO DEALERSHIP, WHO INDICATED THE ENTIRE GEAR BOX WOULD HAVE TO BE REPLACED FOR A COST OF 1800.00. I WAS TOLD IT WAS NOT PART OF RECALL, AND MY CHECKS ON NHTSA BY VIN CONFIRMED.

Mileage: 115,000

CAR STARTED ROLLING FORWARD AFTER ENGINE WAS STARTED IN PARKING LOT, EVEN THOUGH GEAR SHIFT WAS IN "PARK", EMERGENCY BRAKE WAS ENGAGED, AND FOOT BRAKE WAS BEING PRESSED. STEERING WAS UNRESPONSIVE. AFTER ENGINE WAS STOPPED AND RESTARTED (WITHOUT HAVING TO PRESS THE FOOT BRAKE AS ONE USUALLY DOES), CAR SEEMED TO OPERATE NORMALLY. DEALER SUBSEQUENTLY REPLACED POWER STEERING ASSEMBLY, BUT COULD NOT DUPLICATE FORWARD ROLLING EVENT..

Mileage: 41,000

WOBBLY, LOOSE STEERING WHEEL UNDER ALL DRIVING CONDITIONS ...UPDATED 11/06/17 *BF UPDATED 9/12/18*JB

Mileage: 30,000

ELECTRONIC POWER STEERING FAULT CURRENTLY NOT COVERED ON RECALL ACCORDING TO THE FORD DEALERSHIP WILL COST $2000 TO REPLACE

Mileage: 72,000

STEERING AT TIMES GETS HARD. THEN TRYING TO CORRECT, ESPECIALLY IN A TURN CAR JERKS. JUST TOOK A LONG TRIP, AND IT WAS SCARY AT TIMES. CONTACTED THIS SITE 6 MONTHS AGO WITHOUT ANY RESPONSE. FORD SAID THAT NOTHING IS WRONG. THEY CHECKED AND SAID THERE WAS A CODE FOR LOSS OF SIGNAL TO PCM. THEY HAD NO ANSWER. I KNOW THAT FORD HAS A MAJOR ELECTRONIC RACK PROBLEM. THIS IS A LAW SUIT WAITING TO HAPPEN. SOMETIMES WHEN JUST A SMALL UNEVENNESS IN THE ROAD APPEARS, IT IS HARD TO GET CAR OUT, AND CAR ROLLS FROM SIDE TO SIDE BECAUSE OF PRESSURE NEEDED, BECAUSE THE POWER STEERING WAS NOT AVAILABLE. CAR AT TIMES IS ALSO EASIER TO STEER TO THE LEFT, THEN TO THE RIGHT. THIS STEERING IS A MAJOR ISSUE. I JUST TALKED TO A GUY WITH A 2013 C MAX, AND FORD MADE HIM PAY FOR A REPLACEMENT, AS 37,631. THIS IS NOT RIGHT, AND IT IS VERY DANGEROUS. [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 74,090

POWER STEERING ALL OF A SUDDEN WENT OUT ON ME WHILE DRIVING DOWN A MAJOR INTERSTATE

Mileage: 50,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE DRIVING 70 MPH. DURING THE FAILURE, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. SHORTLY AFTER, THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS ON FIRE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENTS WERE PRESENT AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2017. THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 80,000

"POWER STEERING MALFUNCTION" WARNING APPEARS QUITE OFTEN DURING DRIVING AND DISSAPEAR WITHIN FEW SECONDS.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND A "POWER STEERING ASSIST FAULT" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC PLUGGED THE VEHICLE TO A MACHINE, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT CALLED WINNER FORD (856-428-4000 LOCATED AT 250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034) WHERE THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL, BUT THERE WAS A FEE FOR DIAGNOSING THE VEHICLE. THE CONTACT THEN CALLED ACE FORD (856-845-6600 LOCATED AT 487 MANTUA PIKE, WOODBURY, NJ 08096) WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE; HOWEVER THERE WAS A RECALL ON THE SEAT BELTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A RECALL FOR THE POWER STEERING WAS COMPLETED IN 2015 AND THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. ..UPDATED 10/25/17 *BF *JS

Mileage: 19,000

STEERING LOCKED UP WHILE DRIVING. WARNING LIGHT INDICATES STEERING ASSIST FAULT.

Mileage: 18,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AUTO ZONE TO SEE ABOUT THE RECALL NOTIFICATION. A SALESPERSON STATED THAT THERE WAS NO POWER STEERING ABILITY DUE TO A STEERING GEAR MOTOR BOLT FAILURE, AND SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

WHILE DRIVING ON THE HIGHWAY (THE MIDDLE LANE ON 690 IN SYRACUSE AT 4:30 PM), A NOTIFICATION CAME UP ON MY DASHBOARD SAYING "STEERING ASSIST FAULT, SERVICE REQUIRED." I THEN LOST ALL POWER STEERING WHILE I WAS IN THE MIDDLE OF THE HIGHWAY DURING RUSH HOUR. AAA CAME AND IT WAS BROUGHT TO A LOCAL CAR CARE CENTER WHERE MY FAMILY ALWAYS GOES TO GET OUR VEHICLES FIXED. THEY DROVE MY CAR AND SAID IT WAS DRIVING FINE AND THAT NO CODES WERE SHOWING UP. ONCE I DROVE IT HOME FROM THE MECHANIC, THE SAME NOTIFICATION POPPED UP ON THE DASHBOARD AGAIN AS I WAS PULLING INTO MY DRIVEWAY (STEERING ASSIST FAULT, SERVICE REQUIRED). I THEN BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR (I HAD TO DRIVE IT WITH NO POWER STEERING). THEY STATED THAT I NEEDED A COMPLETELY NEW STEERING GEAR. WHILE DOING SOME RESEARCH BEFORE MY VEHICLE WAS REPAIRED, I FOUND SEVERAL ARTICLES STATING THAT THE STEERING GEAR NEEDED TO REPLACED ON OTHER 2013 FORD FUSIONS (I BELIEVE MY CAR WAS MANUFACTURED IN THE SAME PLACE AS THE OTHER FORD'S THAT HAD THEIR STEERING GEARS RECALLED BASED ON THE VIN NUMBER OF MY CAR). THE DEALERSHIP AND FORD CORPORATE STATED THAT THERE WAS NOTHING THEY COULD DO ABOUT IT (PERTAINING TO REIMBURSEMENT) BECAUSE MY CAR'S VIN NUMBER WAS NOT ON THE RECALL LIST FOR THAT PARTICULAR ITEM (THE STEERING GEAR). I ENDED UP PAYING JUST UNDER $1,800.00 .

Mileage: 58,000

POWER STEERING ASSIST FAULT MESSAGE APPEARED AND I COULD NOT TURN MY STEERING WHEEL. I HAD JUST STARTED THE CAR IN MY GARAGE AND AS I TRIED TO BACK OUT OF THE GARAGE I COULD NOT TURN THE STEERING WHEEL AT ALL SO I PULLED BACK IN THE GARAGE AND CALLED BY DAD. WHEN HE ARRIVED ABOUT 20 MINUTES LATER HE STARTED IT AND IT WORKED JUST FINE. IT LOOKS LIKE A PROBLEM WITH THE EPAS AND I AM WONDERING WHY THE 2013 FUSIONS WERE NOT INCLUDED IN THE RECALL. IF THIS HAD HAPPENED WHILE I WAS DRIVING I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED.

Mileage: 63,418

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO SWITCH LANES, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE BOECKMAN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: CAS12394818FAZ7W0 AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BERT WOLFE FORD 1900 PATRICK ST PLAZA, CHARLESTON, WV 25387 WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT TURNPIKE FORD, INC. 7891 MACCORKLE AVE, CHARLESTON, WV 25315. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THEY DID NOT DETERMINE WHICH VEHICLES WERE RECALLED. THE APPROXIMATE FAILURE MILEAGE WAS 58,167.

Mileage: 58,167

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20-30 MPH, THE POWER ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

GOT A WARNING TRAVELING ON HIGHWAY AT 65 MPH - STEERING ASSIST FAULT, GET SERVICE SOON. CLEARED THE MESSAGE AND WAS ABLE TO CONTINUE 10 MILES TO MY DESTINATION. PARKED CAR, LOOKED UNDER HOOD FOR POWER STEERING FLUID RESERVOIR, IT IS NOT THERE. LEFT CAR AND CAME BACK AN HOUR LATER TO LEAVE. GOT MESSAGE, STEERING ASSIST MALFUNCTION. STOP CAR SAFELY. STEERING WHEEL EXTREMELY HARD TO TURN. COULD NOT DRIVE CAR, HAD IT TOWED TO FORD DEALER 16 MILES AWAY. FORD DEALER REPLACED THE STEERING GEAR AND IS WAITING ON SOFTWARE UPDATE TO BE RELEASED BY FORD ON 3/29/2017

Mileage: 42,079

ELECTRIC EPAS POWER STEERING FAILED WHILE DRIVING.

Mileage: 63,250

EVER SINCE I PURCHASED MY CAR (USED) IT HAS MAKE A LOUD POPPING NOISE WHEN I TURN THE STEERING WHEEL ALL THE WAY TO THE LEFT. I HAVE TAKEN IT TO MANY AUTO SERVICE SHOPS (INCLUDING AUTHORIZED FORD SHOPS) AND NO ONE COULD EVER FIND THE ISSUE (SOUNDED LIKE IT WAS COMING FROM THE TIRE). THE OTHER DAY WHEN I GOT IN MY CAR TO GO TO WORK, THE ABS AND POWER STEERING WARNINGS WERE BOTH BLINKING ON MY DASH. I TRIED TO TURN MY WHEEL TO SEE IF THE POWER STEERING WAS OUT AND IT WAS NOT WORKING. I TURNED MY VEHICLE OFF AND BACK ON AND IT SEEMED TO RESET BOTH THE ABS AND POWER STEERING MODULES. I WAS ABLE TO DRIVE MY CAR TO WORK AND THEN TO THE DEALERSHIP TO GET IT CHECKED OUT. THE STEERING GEAR IS FAILING, MY VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 80K MILES. THIS IS A RECALL FOR 2013 FORD FUSIONS BUT MY VIN # IS NOT INCLUDED. I HAVE DONE RESEARCH AND HAVE READ OTHER'S STORIES AND THIS CAN HAPPEN WHILE I AM DRIVING, I GOT LUCKY THIS TIME AND IT SHOWED UP FIRST THING WHEN I TURNED MY VEHICLE ON.

Mileage: 78,000

WHILE DRIVING THE CAR ON A LOCAL ROAD THE STEERING ABRUPTLY STOPPED WORKING, ALMOST CAUSING AN ACCIDENT. THE CAR BECAME VERY DIFFICULT TO CONTROL AND THE ABS, TRACTION CONTROL, TRACTION CONTROL OFF AND AIRBAG WARNING LIGHTS ILLUMINATED. AN EPAS WARNING APPEARED ON THE SERVICE MONITOR SCREEN. WHEN I PULLED OVER AND TURN THE CAR OFF AND ON AGAIN EVERYTHING OPERATED NORMALLY. WHEN I MADE A LEFT TURN INTO A GAS STATION THE SAME PROBLEM OCCURRED ALMOST CAUSING ME TO DRIVE INTO A CAR EXITING THE GAS STATION BECAUSE IT WAS SO DIFFICULT TO TURN THE VEHICLE. THE SAME WARNING LIGHTS CAME ON. IT APPEARS TO BE A DEFECTIVE PART IN THE ELECTRONIC POWER STEERING. I DON'T KNOW IF THIS IS THE SAME PART INVOLVED IN THE PREVIOUS GENERATION OF FUSIONS WITH THE EPAS THAT WAS RECALLED. PLEASE INVESTIGATE, THIS IS DANGEROUS PROBLEM AND THERE ARE A LOT OF 2013+ FUSIONS ON THE ROAD WITH THIS SAME EPAS SYSTEM AS MINE.

Mileage: 53,380

2013 FORD FUSION WITH 60,000 MILES - WHILE DRIVING ON THE HIGHWAY AT 65 MPH A POWER STEERING WARNING LIGHT CAME ON THAT READ "STEERING LOSS / STOP SAFELY". SUDDENLY THE POWER STEERING WENT COMPLETELY DEAD AND IT WAS NEARLY IMPOSSIBLE TO MOVE THE VEHICLE OR RECOVER THE CAR'S STEERING AT ALL. LUCKILY, I WAS ABLE TO SLOW THE ENGINE DOWN AND MOVE JUST ENOUGH TO THE SIDE OF THE ROAD WHERE I COULD GLIDE TO A STOP. MY FAMILY AND I COULD HAVE BEEN KILLED OR COULD HAVE HURT OR KILLED OTHERS WITH THIS FAILURE. RESEARCH HAS SHOWN THAT THOUSANDS OF OTHERS HAVE HAD SIMILAR ISSUES, AND THAT THERE IS A LAW SUIT AGAINST FORD IN CALIFORNIA SEEKING CLASS ACTION STATUS. MY CALLS TO FORD WERE ESSENTIALLY IGNORED AND I WAS PUSHED BACK ON THE DEALERSHIP, WHO HAD NO POWER TO AUTHORIZE ANY REIMBURSEMENT FOR THE $2000 EXPENSE. IT IS UNFORTUNATE THAT IT WILL TAKE A MAJOR COLLISION WHERE SOMEONE IS SERIOUSLY INJURED OR EVEN KILLED FOR THIS TO BE FIXED. HOPEFULLY THE NHSA AND THE LAWSUIT WILL RECTIFY THIS WITH THESE VEHICLES.

Mileage: 60,000

POWER STEERING ASSIST FAULT LIGHT CAME ON AND REMAINED ON UNTIL I PRESSED "OK" BUTTON. STEERING 'SEIZED UP', MAKING IT IMPOSSIBLE TO STEER, OR TURN THE CAR.THE LIGHT HAD INTERMITTENTLY BLINKED ON, THEN OFF, 2 PREVIOUS TIMES IN THE PAST 4-6 WEEKS, BUT NOT STAYING ON LONG ENOUGH TO READ THE WARNING IN ENTIRETY. THIS TIME THE WARNING STAYED ON UNTIL I MANUALLY TURNED IT OFF. UPON RESEARCHING, I FOUND THE RECALL (#15V250000) FOR HUNDREDS OF THOUSANDS OF 2013 FORD FUSIONS. I ALSO FOUND, TOO NUMEROUS TO COUNT, COMPLAINTS ALL OVER THE INTERNET OF EXACT SAME SCENARIO, AND THESE VEHICLES NOT BEING UNDER THE RECALL EITHER. I CALLED FORD MOTOR COMPANY CUSTOMER SERVICE AND GOT SOMEONE IN A FOREIGN LAND, THAT CONTINUED TO REPEAT, YOUR VEHICLE IS NOT AMONG THOSE IN THE RECALL, YOU MUST TAKE YOUR CAR TO A FORD DEALER FOR INSPECTION OF THIS PROBLEM. NO MATTER WHAT CONCERN OR QUESTION I POSED TO HIM, THAT WAS THE ONLY ANSWER I RECEIVED. I HAVE MADE AN APPOINTMENT WITH A LOCAL FORD DEALER TO HAVE THE CAR INSPECTED. I AM VERY DISAPPOINTED THAT THIS WILL BE AN OUT OF POCKET EXPENSE TO ME.

Mileage: 42,000

MY VEHICLE HAS BEEN DIAGNOSED WITH A COMPLETE POWER STEERING GEAR FAILURE, JUST OUTSIDE BUMPER TO BUMPER WARRANTY. MY CAR HAS 33,000 MILES. I HAVE DONE RESEARCH ONLINE AND NOTICED FORD HAS PENDING LAWSUITS FOR THIS ISSUE AND MANY COMPLAINTS AND DECIDED TO HIDE THE ISSUE THEY KNEW ABOUT AND PUT THE CUSTOMER ON THE HOOK FOR THE $1900 REPAIR COST WHICH IS RIDICULOUS. THIS COULD HAVE HAD DEADLY CONSEQUENCES FOR ME AS THE POWER STEERING FAILURE CAME ON WHILE GOING AT FREEWAY SPEED. LUCKILY IT HAD JUST ENOUGH TO GET ME OFF THE FREEWAY OR I WOULD HAVE MOST LIKELY BEEN INVOLVED IN A CRASH AS I HAD NO STEERING. I HAVE OWNED MULTIPLE FORDS WITH 190,000 MILES AND NEVER HAD ISSUES WITH THE OLD DESIGN. THE NEW ELECTRONIC SYSTEM OBVIOUSLY HAS MAJOR DESIGN FLAWS AND ISSUES BASED ON MANY COMPLAINTS AND LAWSUITS JUST BY SEARCHING THIS ONLINE AND FORD HAS SHRUGGED OF THE ISSUE AS IF IT WAS NON EXISTENT. NOW I AM WORRIED THIS IS GOING TO OCCUR AGAIN AND IS A MAJOR SAFETY CONCERN OF MINE IF I LOSE CONTROL OF THE VEHICLE DUE TO A DESIGN FLAW AND FLAWED OVERALL STEERING GEAR. WHEN FORD IS SUPPOSED TO BE MAKING DESIGN IMPROVEMENTS, THEY ARE BACKTRACKING IN IT AS MY OLD FORD VEHICLES HAVE PERFORMED BETTER THAN THIS NEW ONE.

Mileage: 33,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE "HILL ASSIST TRACTION", "TIRE PRESSURE SENSOR FAULT", AND "SERVICE POWER STEERING NOW" INDICATORS ILLUMINATED. THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

I WAS DRIVING ON I-71 TO COLUMBUS IN TYPICAL DECEMBER WEATHER WHEN AN ERROR MESSAGE APPEARED STATING 'STEERING LOSS STOP SAFELY'. HAVING READ THE MESSAGE AND EXPERIENCING NO IMMEDIATE CHANGE IN STEERING PERFORMANCE, IT WENT AWAY AFTER BEING DISPLAYED FOR SEVERAL SECONDS. AFTER STOPPING FOR ABOUT AN HOUR IN COLUMBUS, A 'STEERING LOSS STOP SAFELY' ERROR MESSAGE REAPPEARED UPON RESTARTING AND STEERING BECAME ALMOST IMPOSSIBLE. SEVERAL SUBSEQUENT RESTARTS MADE NO DIFFERENCE. A SHORT TEST DRIVE CONFIRMED THAT THE STEERING WAS EXTREMELY DIFFICULT (EVEN WITH TWO HANDS) AT SPEEDS FROM 0 TO 20 MPH. THE STEERING EFFORT DID NOT APPEAR TO DECREASE WITH INCREASED SPEED. THE CAR WAS TOWED TO THE NEAREST FORD DEALER WHERE THEY 'VERIFIED PULL CODES, CLEAR CODES, UPDATED PSCM.RD TEST RESET PASS' (SEE ATTACHED REPAIR DOCUMENTATION). VEHICLE HAS BEEN OPERATING NORMALLY IN THE BRIEF PERIOD SINCE THEN (~100MI). IT IS FORTUNATE THAT THE SEVERELY COMPROMISED STEERING OCCURRED AT STARTUP. STEERING WAS EXTREMELY DIFFICULT EVEN FOR A 225 POUND MALE. A PETITE FEMALE MAY NOT HAVE BEEN ABLE TO STEER AT ALL. HAD THE LOSS OCCURRED UNEXPECTEDLY AT HIGH SPEED, IT COULD HAVE EASILY CAUSED A SERIOUS ACCIDENT. THE FACT THAT THE DEALER UPDATED THE SOFTWARE MAKES ME SUSPICIOUS THAT THEY KNEW THERE WAS A PROBLEM. IF SO, I THINK A RECALL IS WARRANTED BEFORE ANYONE IS INJURED OR KILLED. THE RESULT OF THIS SOFTWARE PROBLEM IS JUST AS SERIOUS AS A MECHANICAL FAILURE SINCE IT RESULTS IN NEAR TOTAL LOSS OF STEERING CONTROL. *TR

Mileage: 31,400

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LAMP ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, IT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

YESTERDAY I PURCHASED A VEHICLE THROUGH AN AUTO BROKER FROM MANHEIM ATLANTA. NO MORE THAN 6 HOURS LATER THE VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT AND EXPLODED MULTIPLE TIMES. 7:30PM I WAS DRIVING ON 285 HEADED HOME AND I NOTICED A WARNING ON MY DASH STATING THAT THE POWER STEERING ASSISTANCE HAS A FAULT AT THE SAME TIME I NOTICED BALLS OF FIRE COMING FROM UNDERNEATH MY CAR. I TRIED TO GET TO THE SHOULDER HOWEVER THE ENGINE SEIZED HINDERING ME FROM DOING ANYTHING. BY THE TIME THE CAR SLOWED THE INTERIOR WAS FILLED WITH SMOKE, I JUMPED OUT THEN THE CAR EXPLODED MULTIPLE TIMES. *TR

Mileage: 95,000

POWER STEERING SYSTEM FAULT CAME ON THE DASH. PRESSED THE OK BUTTON AND THEN NOTICED BALLS OF FIRE COMING FROM UNDER THE VEHICLE. I THEN TRIED TO PULL OVER. I COULDN'T BRAKE, PRESS THE GAS, OR TURN THE STEERING WHEEL. THE CAR THEN BURST INTO FLAMES AND THEN THE VEHICLE EXPLODED AND BURNED.

Mileage: 95,800

DRIVING ON RT 17 NORTHERN VA A WARNING CAME UP TO SERVICE STABILITY CONTROL. I WAS ABLE TO PULL OFF THE INTERSTATE AND CALLED FORD. AFTER TURNING OF THE CAR I LOST ALL POWER STEERING. I WAS TOWED INTO A FORD DEALER THE COST OF THE REPAIR $2140. FORD PAID $1000.00 OF THIS REPAIR. I HAVE FOUND OUT THAT FORD HAD THOUSANDS OF FUSIONS WITH THIS SAME REPAIR RECALLED BUT BECAUSE OF WERE MY FUSION WAS BUILT IT IS NOT UNDER RECALL. I'M GLAD I WAS NOT ON INTERSTATE 95 WHEN THIS OCCURRED. FORD NEEDS TO EXPAND THIS RECALL. *TR

Mileage: 30,400

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. IT WAS DIAGNOSED THAT THE ELECTRONIC GEAR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,981.

Mileage: 25,981

2013 FORD FUSION WAS PURCHASED CERTIFIED PREOWNED BY AN INDEPENDENT DEALERSHIP CALLED CARSENSE(WWW.CARSENSE.COM) IN PENNSYLVANIA IN MARCH 2015 WITH 8K MILES ON IT. THREE YEAR 36K MILE WARRANTY EXPIRED IN FEBRUARY 2016. THE CAR AT TIME OF POWER-STEERING FAILURE WAS SITTING IN A PRIVATE COVERED PARKING GARAGE WITH 25K MILES ON IT. THE CAR IS ONLY USED FOR LEISURE DRIVING AND IS WELL MAINTAINED. AFTER THIS HAPPENED I HAD IT TOWED TO A INDEPENDENT CAR SERVICE SHOP WHO WAS HONEST ENOUGH TO CALL A FORD DEALERSHIP WHOSE REPRESENTATIVE ELUDED THE FORD MAY TAKE THE CORRECTIVE ACTIONS ON THIS, AFTER A $150 TOW TO THIS DEALER SHOP THE FORD DEALER DEPARTMENT DENIED EVER HAVING CLAIMED THEY WOULD HELP AND REFUSED TO HELP IN ANY WAY. THE FORD DEALERS RATIONAL: 1) THE CAR WAS PURCHASED FROM AN INDEPENDENT DEALER 2) WARRANTY WAS EXPIRED 3) THEY REQUIRED A $120 EXAMINATION FEE, EVEN THOUGH THE INDEPENDENT DEALER HAD ALREADY DONE THIS. WHEN ALL WAS SAID AN DONE THE ELECTRONIC POWER STEERING RACK AND PINION ASSEMBLY HAD TO BE COMPLETELY REPLACED TOTALING $2106.69. THIS UNPLANNED FAILURE(RIGHT AFTER THE WARRANTY EXPIRES) SEEMS TO BE VERY COMMON WITH FORD AND I AM VERY DISAPPOINTED WITH THEIR QUALITY. PLEASE HELP HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-POWER-STEERING/ HTTPS://CONSUMERIST.COM/2015/05/27/FORD-RECALLS-NEARLY-445K-VEHICLES-FOR-POWER-STEERING-FAILURE-FUEL-LEAK-ISSUES/

Mileage: 25,800

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 40 MPH, THE ELECTRONIC POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT THE ADVANCE TRACTION AND POWER ASSIST WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT NOTIFIED THE DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.

Mileage: 21,000

I RECEIVED A MESSAGE IN MY DASH THAT THE POWER STEERING ASSIST HAD FAIL. I HAD NO POWER STEERING. THE CAR WAS HARD FOR TO CONTROL. I WAS ON A PRIVATE STREET IN MY NEIGHBORHOOD WHEN THIS HAPPENED. I WAS LUCKY. I CHECK FOR A RECALL FOR THIS ISSUE AND DIDN'T FIND ANY. THIS WAS A VERY DANGEROUS SITUATION FOR ME TO BE IN. I FEEL FORD HAS SOLD ME A DEATH TRAP.

Mileage: 52,331

WHILE OPERATING MY VEHICLE THROUGH A PUDDLE OF WATER, POWER STEERING WOULD SHUT DOWN. THERE WAS NO WARNING OF THE POWER STEERING FAILURE AS IT ABRUPTLY SHUT DOWN MAKING IT DIFFICULT TO CONTROL VEHICLE, ESPECIALLY WHEN TURNING. UPON RESTARTING VEHICLE, POWER STEERING WOULD FUNCTION PROPERLY UNTIL VEHICLE PASSED THROUGH ANOTHER PUDDLE OF WATER. CYCLED THROUGH THIS ISSUE SEVERAL TIMES UNTIL VEHICLE WOULD NOT RECOVER FROM POWER STEERING FAULT. NOW FORD DEALERSHIP IS REQUIRING THAT I REPLACE STEERING RACK TO REMEDY THE PROBLEM. VEHICLE HAS BEEN SERVICED IN FEBRUARY OF 2016 DUE TO RECALL REGARDING STEERING COMPONENT.

Mileage: 45,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

Mileage: 13,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A CURB ON THE OPPOSITE SIDE OF THE STREET. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 39,297.

Mileage: 39,297

MY THREE YEAR OLD 2013 FORD FUSION IS EXPERIENCING INTERMITTENT ISSUES WITH THE STEERING CONTROL. DURING NORMAL DRIVING IN TOWN AND ON THE HIGHWAYS, THE STEERING WHEEL FEELS AS IF SOMETHING IS BINDING WHEN YOU TRY TO MAKE SLIGHT ADJUSTMENTS TO THE STEERING WHEEL. WHEN THE BINDING IS FELT, IT TAKES MORE EFFORT TO STEER THE VEHICLE THAN NORMAL AND THE BINDING WILL ONLY LAST FOR A COUPLE OF SECONDS BEFORE RETURNING TO NORMAL STEERING. THE DEALER CHECKED THE CAR AND FOUND THAT IT IS EXPERIENCING AN INTERMITTENT LOSS OF ELECTRICAL SIGNAL BETWEEN THE STEERING GEAR AND THE COMPUTER. IT APPEARS TO BE THE SAME PROBLEM AS THE ONE THAT CAUSED FORD TO RECALL THEIR 2011 TO 2012 FORD FUSIONS IN MAY OF 2015. FORD NEEDS TO EXPAND THEIR EARLIER RECALL TO INCLUDE MODEL YEAR 2013 FORD FUSIONS AS THIS PROBLEM SHOULD NOT BE OCCURRING IN A CAR THAT IS BARELY THREE YEARS OLD.

Mileage: 54,701

STEERING RACK IS LOCKING UP AND POPPING AND CAUSED MY TURN SIGNALS TO NOT WORK PROPERLY UNLESS YOU HOLD THEM DOWN,HILL ASSIST AND ADVANCE TRAC WARNING LIGHTS CAME ON.HAPPENS STATIONARY MOVING TURNING CITY.

Mileage: 51,245

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WHILE ATTEMPTING TO TURN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO TURN THE VEHICLE, THE POWER STEERING ASSIST BECAME DIFFICULT TO OPERATE. THE STEERING WHEEL SUDDENLY BEGAN TO VIBRATE AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO INDICATED MANY OTHER WARNING LIGHTS AND FUNCTIONS WERE BEING ACTIVATED THAT WERE NOT IN USE. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC AND DEALER. BOTH STATED THAT THE POWER ASSIST FAILED AND THERE WAS ALSO AN ELECTRICAL FAILURE. THE CONTACT WAS UNABLE TO RECALL THE ACTUAL ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE HIT A BUMP IN THE ROAD. THE MANUAL STEERING WAS ACTIVATED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,507.

Mileage: 46,507

I WAS DRIVING TO CHURCH ON APRIL 28, 2016 AND A WARNING THAT SAID "POWER STEERING ASSIST FAULT." I'VE HAD MY VEHICLE FOR OVER 1YR AND HAVE NEVER EXPERIENCED THIS WARING OCCRRING.

Mileage: 99,000

POWER STEERING ASSIST FAULT COMES IN MAKING IT HARD TO TURN VEHICLE. FORD SAYS NO RECALL FOR MY VEHICLE.

Mileage: 16,500

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOSS OF POWER STEERING. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION; HOWEVER, THERE WAS A PERMANENT LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500.

Mileage: 37,500

I HAVE LOST POWER STEERING ON SEVERAL OCCASIONS AND RECEIVED A "POWER STEERING ASSIST FAULT" MESSAGES. AT FIRST, I WAS ABLE TO RESET MY POWER STEERING BY TURNING THE CAR OFF AND BACK ON. NOW , I HAVE COMPLETELY LOST MY POWER STEERING. NOW THE POWER WILL GO OFF AND STAY OFF WHILE DRIVING. FORD MOTOR HAS RECALLED THE 2011 FORD FUSIONS WITH THE 3.5 L ENGINE BUT INSIST THE 2.5 L DO NOT HAVE THE SAME PROBLEM. I THINK THEY ARE WRONG AND SHOULD HAVE TO FIXED MY CAR FOR SAFETY REASONS. TO MAKE MATTERS WORSE, MY FORD DEALERSHIP CAN'T EVEN LOOK AT MY CAR UNTIL ONE WEEK WHICH ONLY FORCES DRIVERS TO DRIVE CARS THAT ARE UNSAFE.

Mileage: 105,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,500.

Mileage: 37,500

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT WAS CONCERNED THAT A FAILURE WOULD CAUSE THE VEHICLE TO BECOME IMPOSSIBLE TO STEER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Mileage: 37,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE "POWER STEERING ASSIST FAULT, SERVICE ADVANCE TRAC AND NO HILL ASSIST" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHERE IT WAS DIAGNOSED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

PURCHASED VEHICLE NEW IN FEB 2013. HAS SHUT DOWN 4 TIMES WHILE IN MOTION. 3 WERE IN TOWN AT SLOW SPEEDS FIRST TIME WAS AROUND SUMMERTIME THE FIRST OR SECOND YEAR, BUT THE LAST WAS 12/24/2015 ON THE INTERSTATE RUNNING A STEADY 75 MPH IN THE INSIDE LANE IN VERY HEAVY TRAFFIC. ONLY BY THE GRACE OF GOD WAS I ABLE TO MANEUVER IT TO THE SHOULDER WITHOUT GETTING RUN OVER! EACH TIME THE DASH GOES BLACK AND ENGINE (AND POWER STEERING/BRAKES) SHUTS OF. THERE WERE NO WARNING LIGHTS BEFORE OR AFTER THE SHUT DOWN. ONLY THING STILL WORKING WAS THE RADIO. (IT NORMALLY PLAYS UNTIL YOU OPEN THE DOOR ANYWAY) EACH TIME IT STARTED RIGHT UP AFTER STOPPING. HAS BEEN IN FOR REPAIR 3 TIMES. NO FAULT CODES PRESENT AND SERVICE TECH "COULD NOT REPLICATE THE PROBLEM", SO NOTHING HAS BEEN DONE, OTHER THAN THE NUMEROUS RECALLS THAT HAVE BEEN ISSUED. I NO LONGER FEEL SAFE IN THIS CAR!!! I HAVE CONTACTED FORD CUSTOMER SATISFACTION CENTER AND REGISTERED A COMPLAINT WITH THEM.THEIR RESPONSE WAS TO TAKE IT TO ANOTHER FORD DEALER FOR A SECOND OPINION. THAT IS VERY INCONVENIENT DUE TO THE NEXT DEALER BEING 2 HOURS AWAY AND THEY WOULD NEED TO KEEP THE CAR FOR A DAY OR TWO TO TRY TO "REPLICATE THE PROBLEM". IT IS VERY SPORADIC. IT COULD BE SIX MONTHS BEFORE IT DOES IT AGAIN. A VERY DISSATISFIED CUSTOMER!!!

Mileage: 20,000

WHILE REVERSING THE 2013 FUSION OUT OF THE DRIVEWAY, THERE WAS A WARNING DISPLAY ON THE SCREEN "STEERING WHEEL FAULT, SERVICE REQUIRED". I HAVE NEVER SEEN THAT WARNING BEFORE IN THE THREE YEARS OF OWNING THE CAR. I PROCEEDED TO BACK OUT OF THE DRIVEWAY BUT WHEN I STARTED TO TURN THE STEERING WHEEL TO EXIT, I COULD NOT DO IT AS THE STEERING WAS VERY STIFF. I TRIED TO PULL IT BUT IT WOULDN'T MOVE. THE CAR WAS STILL ON AT THIS POINT AND THE ONLY THING I COULD DO WAS TO EITHER REVERSE THE CAR OR PUT INTO D AND DRIVE IT FORWARD TO PARK IT AGAIN, WHICH IS WHAT I DID. THAT WAS CERTAINLY A SCARY EXPERIENCE - NOT HAVING CONTROL OF THE STEERING - BUT FORTUNATELY IT HAPPENED WHEN THE CAR WAS NOT IN MOTION AND NOT ON PUBLIC ROADS. WHAT CONCERNS ME IS WHAT IF SOMETHING WERE TO HAPPEN WHILE DRIVING AROUND THE CITY OR, WORSE YET, THE FREEWAY. I HOPE THIS IS ADDRESSED AND A RECALL IS ISSUED SO WHATEVER THE PROBLEM IS FIXED.

Mileage: 28,724

WHILE DRIVING THE CAR IN A COMMERCIAL ARE THE WHEEL STOPPED STEERING. I COULD NOT MOVE THE WHEEL LEFT OR RIGHT AND GOT STUCK IN AN INTERSECTION. A POLICE OFFICER CAME AND SAT WITH ME WHILE WE WAITED FOR A TOW TRUCK. THE CAR WAS TOWED TO THE FORD DEALERSHIP AND WAS LOOKED AT WHEN THEY OPENED AFTER THE WEEKEND. THEY PUT IN A REQUEST TO FORD TO ALLOW THE PIECE TO BE REPLACED UNDER CURRENT RECALLS RELATED TO THE STEERING.APPARENTLY THE RACK AND PINION CAN JUST BREAK AFTER TWO YEARS OF DRIVING. SINCE THE BUMPER TO BUMPER COVERAGE WAS UP THEY SAID IT WOULD HAVE TO BE PAID FOR BY THE CUSTOMER. A CAR SHOULD NOT BE ALLOWED TO FALL APART AFTER 59,000 MILES IF IT IS KEPT IN VERY GOOD CONDITION. IF I HAD BEEN INJURED OR SOMEONE ELSE HAS BEEN, THIS WOULD BE A VERY DIFFERENT CONVERSATION. THE PIECES THEY NEED TO REPLACE AND INCLUDING THE LABOR ROUND UP TO $2,000. *JS

Mileage: 59,000

I PARKED MY 2013 FORD FUSION WITH 52,000 MILES ON IT FOR 3 DAYS IN MY DRIVEWAY AND WHEN I STARTED IT A MESSAGE SAYING POWER STEERING ASSIST FAULT CAME ON AND THERE ISN'T ANY POWER STEERING. I CONTACTED FORD AND THEY SAID THEY WILL LOOK AT IT BUT I HAD TO PAY FOR THE TECH'S TIME, I THEN LOOKED ON THE WEB AND IT SAID THERE WAS A RECALL ON THIS FOR OVER 445K FORD CARS, BUT MY VIN WAS NOT PART OF IT BECAUSE OF WHERE THE CAR WAS MADE. SO I AM CONFUSED, 1 PART OF THE CAR IS RECALLED IF IT WAS PUT IN ONE PLANT, BUT THE SAME PART PUT IN ANOTHER PLANT ISN'T. THEY WERE ALL MADE IN ONE PLANT, SO WHY DOES IT MATTER WHERE IT WAS INSTALLED. THE PART IS DEFECTED, IF I WAS DRIVING DOWN THE ROAD AND THIS HAPPENED, AND HAD AN ACCIDENT, WOULD IT BE MY FAULT BECAUSE THE CAR WAS MADE IN A SAFE FACTORY WHERE THE PART IS NOT BEING RECALLED? SAME PART, SAME PROBLEM, WHY ISN'T THIS BEING RECALLED WITH THE OTHERS.

Mileage: 52,000

I WAS DRIVING WITH MY KIDS AND OUT OF NOWHERE, I RECEIVED A "POWER STEERING ASSIST FAULT" MESSAGE DISPLAY ACROSS THE DECK AND I COULDN'T STEER. IT TOOK IMMENSE EFFORT TO TURN; AND FORTUNATELY FOR US, IT OCCURRED REALLY CLOSE TO OUR HOUSE BUT ON A MAJOR CITY STREET ON THE WAY HOME. I READ ONLINE THAT THERE ARE TONS OF INCIDENTS WITH THEIR FORD VEHICLE. I READ AN ARTICLE ONLINE THAT FORD RECALLED OVER 450K VEHICLES FOR THIS ISSUE BUT WHEN I LOOKED UP MY VIN ON SAFERCAR.GOV AND THE FORD WEBSITE; THERE ISN'T A RECALL ISSUED FOR IT. THERE SEEM TO BE DRIVERS OUT THERE WHO WERE BOTH MORE OR LESS FORTUNATE THAN I WAS. I WANTED TO FILE A FORMAL COMPLAINT TO SEE IF I CAN GET THIS ISSUE INVESTIGATED.

Mileage: 25,000

WHILE TRAVELING LONG DISTANCE ON A HIGHWAY WITH 29,000 MILES ON THE CAR I GOT A NOTICE TO SERVICE THE POWER STEERING SYSTEM NOW. UPON TURNING OFF THE VEHICLE AND BACK ON THE POWER STEERING NO LONGER WORKS. THE VEHICLE IS EXCEPTIONALLY HARD TO TURN AND NEAR IMPOSSIBLE TO DRIVE IN AND AROUND NORMAL STORES WITHOUT THE ASSIST. MY WIFE CANNOT STEER THE VEHICLE AT ALL.

Mileage: 29,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE. AFTER NUMEROUS ATTEMPTS OR DISCONNECTING THE BATTERY, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS), BUT THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE EPS AND THE POWER TRAIN WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

POWER STEERING FAILURE ON HIGHWAY WHILE TRAVELING AT 70MPH. FORD DEALER DIAGNOSED FAILURE OF STEERING RACK AND REPLACED. NEW RACK WILL NOT COMMUNICATE WITH VEHICLE MAIN COMPUTER. AS OF 9/27/15 FORD WILL NOT PROVIDE PLAN TO RESOLVE, TIMELINE TO RESOLVE, OR ANY FURTHER INFORMATION. VEHICLE REMAINS AT DEALER FACILITY AND IS NOT BEING RELEASED BECAUSE DEALER REPORTS "WE DON'T KNOW WHAT IT WILL DO."

Mileage: 36,230

WHEN I TRIED TO PULL OUT MY CAR FROM THE PARKING LOT, THE POWER STEERING WAS LOST - I STARTED THE ENGINE, RELEASED THE BREAK, WAS ABLE TO MOVE FORWARD OR BACKWARD, BUT WHEN I TRIED TO TURN AROUND, THE STEER WAS STUCK, I CAN ONLY MAKE LITTLE TURN BUT THEN IT'S TOO HEAVY TO CONTINUE THE TURN. THIS HAPPENED THREE TIMES WITHIN ONE MONTH, BUT THERE WAS NO ERROR MESSAGE ON DASHBOARD. WHEN IT HAPPENED, STOPPING THE ENGINE AND RESTARTING, ONCE OR MANY TIMES, FIXED THE ISSUE. TOOK TO A DEALER BUT THEY WERE NOT ABLE TO READ ANY "CODE", AND THEY REFUSE TO TAKE FURTHER ACTION. THEY ASKED ME TO MONITOR THE CAR AND TAKE THE CAR TO THEM WHEN IT HAPPENS AGAIN.

Mileage: 14,100

I TOOK MY CAR TO THE DEALERSHIP BECAUSE ORIGINALLY MY DOOR LATCH STOPPED WORKING. WHEN I WENT TO PICK UP MY CAR, THEY TOLD ME THE ELECTRONIC STEERING, OR THE EPAS, WENT OUT ON THE CAR. THEY SAID IT'S NOT THE FIRST TIME THEY'VE SEEN THIS HAPPEN AND WEREN'T SURPRISED AT ALL. I'VE CONTACTED FORD AND THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE CAR AND BOTH TOLD ME THERE WAS NOTHING THAT COULD BE DONE BUT KEEP THE RECEIPTS IF I GET IT REPAIRED JUST IN CASE THERE IS A RECALL. ALSO, THIS ISSUE IS UNRELATED TO THE STEERING BOLT RECALL.

Mileage: 38,000

WHILE TRAVELING ON THE HIGHWAY THE SERVICE POWER STEERING LIGHT CAME FLASHING ON AND THE STEERING BECAME DIFFICULT. ONCE I GOT TO MY DESTINATION, I PARKED THE CAR. THE NEXT MORNING THE POWER STEERING WAS NOT OPERATING AND I COULDN'T TURN THE WHEELS. I HAD THE CAR TAKEN TO THE NEAREST FORD DEALER WHERE THEY INFORMED ME THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. IT WAS NOT COVERED UNDER WARRANTY. THERE WAS NO ACCIDENT, BUT IF IT HAD FAILED IN HEAVY TRAFFIC, I MAY NOT HAVE BEEN SO LUCKY.

Mileage: 60,800

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 15V250000 (STEERING); HOWEVER, THE MECHANIC NOTICED THAT THE STEERING GEAR MOTOR ATTACHMENT BOLTS WERE MISSING. THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,800.

Mileage: 32,800

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL FAULT WITH THE POWER STEERING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

Mileage: 72,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING MY 2013 FORD FUSION I SUDDENLY LOST POWER STEERING CONTROL. THERE WERE TWO ALARM MESSAGES SERVICE ADVANCE TRAC AND HILL START ASSIST UNAVAILABLE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR. THE FIRST TIME WAS IN 2014 AND DAVIDSON FORD OF WATERTOWN NY FIXED THE ISSUE THEN. *TR

Mileage: 36,775

STARTED UP THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT, BUZZERS, WARNING LIGHTS AND MESSAGES POPPED UP ON THE INSTRUMENT CLUSTER. "HILL ASSIST NOT AVAILABLE" "SERVICE ADVANCE TRAC" TWO LIGHT ARE ALSO ILLUMINATED, TRACTION CONTROL AND STABILITY CONTROL. THE SHORT 3 FLASH SIGNALS WORK BUT THE SUSTAINED FLASH WILL NOT, THE SIGNAL WILL FLASH ONCE AND SHUT OFF. THE BIGGEST SAFETY CONCERN IS THE POWER STEERING ASSIST DOES NOT WORK. IT WILL ACTUALLY JERK THE STEERING WHEEL IN THE OPPOSITE DIRECTION! UNFORTUNATELY I HAD TO DRIVE THE VEHICLE 40 MILES TO WORK. IT GRINDS AND POPS AS THE WHEEL IS TURNED LIKE IT IS TRYING TO RIP THE TIE RODS LOOSE. I AM AUTOMOTIVE SAVVY AND FELT I COULD HANDLE DRIVING IT, HOWEVER IF MY WIFE WAS TO DRIVE THIS VEHICLE I WOULD FEAR THERE WOULD'VE BEEN AN ACCIDENT. *TR

Mileage: 27,000

I WAS TURNING AROUND IN MY DRIVEWAY AND THE STEERING LOCKED UP. I COULD NOT TURN THE STEERING WHEEL AT ALL. *TR

Mileage: 46,000

POWER STEERING SYSTEM FAILURE. VEHICLE HAS LOST ALL POWER STEERING RENDERING THE VEHICLE EXTREMELY DIFFICULT TO DRIVE, AND DEFINITELY UNSAFE TO DRIVE. *TR

Mileage: 12,520

WHEN RETURNING TO VEHICLE I NOTICED THE MY FORD TOUCH RADIO WAS STILL ON. WENT TO DRIVE AWAY IN CAR AND POWER STEERING FAILED TO WORK. ALL TURN SIGNAL INDICATORS FAILED TO WORK AS I DROVE AWAY. THE DEFROST, HEATING, AND COOLING CONTROLS FAILED TO WORK. THE SPEEDOMETER FAILED TO WORK. THE 2 LCD SCREENS ON THE DASHBOARD WITH THE FUEL DISPLAY AND TACHOMETER DISPLAYED ONLY A WHITE BACKGROUND. THE POWER DOOR LOCKS FAILED TO WORK. THE RADIO WILL NOT TURN OFF WHEN THE VEHICLE IS EXITED AND THE PROBLEMS WHERE ALSO REPEATED AT THE VEHICLE DEALERSHIP. THIS IS A SAFETY ISSUE WHEN THE POWER STEERING, TURN SIGNALS, SPEEDOMETER AND DEFROST FAIL TO WORK WITH NO WARNING. *TR

Mileage: 34,000

THIS IS A CASE OF MULTIPLE INCIDENTS, FIRST INCIDENT WITH SIGNIFICANT ISSUE WAS ON 12/11/2014. AS I WAS PULLING OUT OF MY DRIVEWAY AND REVERSING ACROSS TWO LANES OF TRAFFIC, MY CAR TURNED OFF AND SAID "PRESS BRAKE TO START" (I HAVE THE PUSH-START-IGNITION). THE CAR TURNED OFF AS I WAS REVERING ACROSS THE STREET, I HAD TO PUT THE CAR IN PARK IN ORDER TO RESTART THE CAR. I RESTARTED THE CAR AND DROVE IT TO THE DEALERSHIP, WHICH THEY HAVE NEVER HEARD OF THIS ISSUE AND SAID THEY COULD NOT GET ME IN FOR AN APPOINTMENT UNTIL 12/15. ON 12/14/2014, AS I WAS DRIVING DOWN THE ROAD AT ~25MPH, MY CAR STARTED TO ACT LIKE IT WAS GOING TO QUIT, BEFORE I COULD PULL OFF TO THE SIDE OF THE ROAD, THE CAR TURNED OFF AND SAID "PRESS BRAKE TO START" I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD, AS I DID I PUT THE CAR IN PARK AND TRIED TO RESTART THE CAR AND IT JUST KEPT ROLLING OVER AND I HAD TO PUSH THE START BUTTON TO GET IT TO STOP, AS I DID, THE BRAKES AND STEERING WHEEL LOCKED AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP HAD THE CAR FOR 3 DAYS, COULD NOT FIND AN ISSUE. I FILED A COMPLAINT WITH FORD AND THEY HAVE CLOSED MY CASE SAYING THERE IS NOT AN ISSUE. IT IS NOW AT A 2ND DEALERSHIP WHERE THEY CAN NOT FIND AN ISSUE. I HAVE BEEN TOLD BY FORD TO CONTINUE DRIVING MY CAR UNTIL THE ISSUE HAPPENS AGAIN, WHICH IS A MAJOR CONCERN FOR MY PERSONAL AND OTHERS SAFETY AS I AM DRIVING DOWN THE ROAD. WHEN THE CAR QUITS, I HAVE HARDLY ANY CONTROL OVER THE VEHICLE AND LUCKILY I HAVE BEEN GOING AT SLOW PACE, BUT I DO NOT FEEL SAFE DRIVING THIS CAR AND FEEL LIKE FORD HAS GIVEN UP ON ME. THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I'VE HAD IT WITH 9 RECALLS AND NOW THIS ISSUE, I AM CONCERNED THAT I AM NOT THE ONLY PERSON HAVING THIS ISSUE AND WOULD LIKE TO HAVE THE PROBLEM ADDRESSED BEFORE SOMEONE IS IN A SERIOUS ACCIDENT. *JS UPDATED 2/11/16 *JS

Mileage: 22,550

DRIVING MY CAR HOME FROM WORK TODAY AND A WARNING CAME ON CARE DISPLAY SAYING "POWER STEERING ASSIST FAULT" CAME ON STEERING WAS A LITTLE HARD FOR A COUPLE SECOND AND THEN LIGHT WENT OFF AND STEERING RETURN TO NORMAL. HAD A HAPPEN BEFORE WHEN PARK BUT DIDN'T THANK ANYTHING UNTIL TODAY. ALSO HAVE BEEN COMING OUT OF GARAGE AND TRACTION CONTROL LIGHT COMING ON AND SAID FAULT BEFORE. *TR

Mileage: 12,930

ON DECEMBER 10TH, I WENT TO PULL OFF AND WHILE I WAS IN DRIVE, A WARNING CAME UP THAT SAID "STEERING ASSIST FAILURE." AND MY STEERING LOCKED ON ME. PRIOR TO THIS, I HAVE MADE SEVERAL COMPLAINTS TO FORD, INFORMING THEM THAT OVER THE LAST 6, MY CAR HAS GOTTEN INCREASINGLY LOUDER AND SHAKES TERRIBLY. THEY'VE IGNORED MY CONCERNS AND DISMISSED ME MULTIPLE TIMES, STATING THAT IF NOTHING IS FOUND ON THE COMPUTER, THEY CANNOT DO ANYTHING. IN OCTOBER, I REFUSED TO LEAVE THE SERVICE DEPARTMENT UNTIL SOMEONE CHECKED MY CONCERNS. FINALLY, A MECHANIC SAT IN MY CAR AND LISTENED TO THE LOUD RATTLING NOISE. HE SAID "THAT'S NOT NORMAL." UPON INSPECTION, THE MECHANIC SAID THAT HE FOUND 2 LOOSE CLIPS THAT ATTACH TO MY FUEL LINE. I WAS TOLD THAT MY ENTIRE FUEL LINE NEEDED TO BE REPLACED, BUT THAT THE PART WAS ON BACK ORDER. THEY SAID I NEEDED TO STILL DRIVE MY CAR DESPITE THE "LOOSE CLIPS. " I DON'T KNOW HOW ACCURATE THEIR DIAGNOSIS IS, BUT THEY SAID MY PART WOULD FINALLY BE HERE ON NOVEMBER 17, 2014. WHEN I CALLED AGAIN YESTERDAY, THEY SAID IT WAS STILL ON BACK ORDER! FROM WHAT I'M READING ABOUT THIS STEERING WHEEL LOCK PROBLEM, IT SOUNDS LIKE MY PRIOR CONCERNS CAN ALL BE RELATED. FORD SAID THEY DIDN'T HAVE A RECALL FOR MY STEERING WHEEL PROBLEM AND ASKED ME TO DRIVE MY CAR THERE! I INFORMED THEM THAT MY STEERING WHEEL LOCKED ON ME AND THAT I DID NOT FEEL SAFE! I'M FURIOUS AT THE WAY I HAVE BEEN TREATED AS A CUSTOMER AND I FEEL LIKE NO ONE CARES ABOUT MY SAFETY. *TR

Mileage: 19,500

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 5 MPH, ANOTHER VEHICLE SLIGHTLY STRUCK THE DRIVER SIDE BUMPER OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. TWENTY MINUTES LATER, A POPPING SOUND EMITTED FROM INSIDE THE STEERING WHEEL AND SMOKE APPEARED FROM THE DASHBOARD. THE VEHICLE SHUT OFF INDEPENDENTLY AND THE CONTACT HASTILY EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIREFIGHTERS HAD TO RIP APART THE ENTIRE DASHBOARD IN ORDER TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE SOURCE OF THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE INCIDENT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

I WAS IN A CAR ACCIDENT WITH MY 2013 FORD FUSION. THERE WAS A WITNESS AT THE SCENE SAYING THAT THERE WERE SPARKS SHOOTING FROM MY CAR BEFORE THE ACCIDENT HAPPENED. HE SAYS IT LOOKED LIKE A TIRE CAME OFF MY CAR TAKING A RIGHT CURVE ON A MAIN ROAD IN THE CITY THE CAR DID NOT TURN I JUST WENT STRAIGHT ACROSS 2 LANES OF ONCOMING TRAFFIC.ON THO THE SIDEWALK AND INTO A TREE. I COULD NOT OPEN THE DOOR TO THE CAR TO GET OUT 2 GUYS CAME OVER AND NOTICED THE CAR WAS ON FIRE AND PULLED THE DRIVER SIDE DOOR OPEN. I ENDED UP IN THE HOSPITAL LUCKILY NO ONE ELSE WAS HURT I LIVE IN LONDON ONTARIO CANADA. .....UPDATED 12/15/15 *BF *TR UPDATED 9/7/2017*CN

Mileage: 60,000

I WAS DRIVING SW BOUND ON HWY 20 IN LOGANVILLE, GA WHEN MY CAR SURGED AND POWERED OFF AT 50 MPH 'THE VEHICLE TURNED OFF ON A VERY BUSY ROAD. I JUST BOUGHT THIS CAR LAST YEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED THIS FIRST TIME IT HAPPENED FORD REPLACED MY ENTIRE STEERING COLUMN. I HAD ZERO STEERING CAPABILITY, THE ENGINE WAS OFF AND UNRESPONSIVE AND ALL OF MY ELECTRONIC PANELS WENT DARK EXCEPT FOR A MESSAGE SAYING "TRANSMISSION IS NOT IN PARK" AND THE ENGINE WARNING LIGHT (YELLOW) CAME ON. I WAS ABLE TO HIT THE HAZARD LIGHTS AND BARELY INCH TO THE RIGHT SIDE ON THE HIGHWAY. THERE WAS A TRUCK BEHIND ME THAT HAD TO MAKE AN EVASIVE LANGE CHANGE MANEUVER TO THE LEFT IN ORDER TO AVOID COLLISION. ONCE I CAME TO A STOP I IMMEDIATELY TURNED MY VIDEO CAMERA ON MY PHONE AND STARTED DOCUMENTING WHAT WAS HAPPENING IN THE VEHICLE. I HAVE THIS VIDEO READILY AVAILABLE FOR YOU IF YOU NEED IT TO FURTHER YOUR INVESTIGATION. *TR

Mileage: 309,624

MY 1ST ENCOUNTER WAS LESS THAN 90 DAYS AFTER PURCHASE. MY POWER STEERING ASSIST LIGHT CAME ON WHEN ACTIVATING HANDS FREE PHONE, I LOST POWER STEERING AND COULD NOT MANUALLY TURN STEERING WHEEL. TURNED CAR OFF, RESTARTED ENGINE AND POWER STEERING WORKED. HAVE LOST POWER STEERING ON SEVERAL DIFFERENT OCCASIONS WITHOUT USING THE SYNC OPTION. CAR HAS BEEN BACK TO DEALER ON SEVERAL OCCASIONS AND A FORD REPRESENTATIVE HAS BEEN CONSULTED TO IDENTIFY AND REPAIR THIS DANGEROUS ISSUE, TO NO AVAIL. AFTER SPEAKING WITH A FORD REPRESENTATIVE FOR A POSSIBLE "IN HOUSE LEMON LAW" EVALUATION, I WAS TOLD THERE WAS NO PROBLEM WITH MY CAR AND THEY HAVE OFFERED AN EXTENDED WARRANTY AT NO ADDITIONAL CHARGE. *TR

Mileage: 4,449

PULLING INTO A PARKING LOT AND THE DISPLAY FLASHED WARNING AND DINGED, POWER STEERING FAILURE. SHUT CAR OFF, WARNING GONE, TAKING IT TO DEALERSHIP TOMORROW. ALSO TO NOTE EVER SINCE BUYING THE FUSION THE TURN SIGNALS WILL RANDOMLY SHUT OFF BEFORE COMPLETION OF TURN, SOMETIMES EVEN BEFORE TURN, EVERY TIME THE TURN SIGNAL WAS ACTIVATED ALL THE WAY NOT JUST THE FIRST STAGE. *TR

Mileage: 11,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

I WAS DRIVING HOME FROM A ROAD TRIP AND WAS ABOUT 300 MILES FROM HOME WHEN MY "SERVICE POWER STEERING" NOW MESSAGE CAME ON MY SCREEN AND LESS THAN 5 MINUTES AFTER THAT MY STEERING WENT OUT ON MY VEHICLE. I PULLED OFF THE ROAD AT A GAS STATION AND TURNED MY CAR OFF AND THEN ON AGAIN BUT THE STEERING WAS STILL OUT. *TR

MILEAGE LISTED WAS ESTIMATE HAD CAR FOR 2 1/2 WEEKS DRIVING ON NJ TURNPIKE MESSAGE POWER STEERING FAULT PULLED IN TO REST STOP PER FORD, TURNED CAR OFF AND THEN ON MESSAGE WENT OFF BUT POWER STEERING LOCKED.UNABLE TO TURN WHEEL. CAR HAD TO BE TOWED TO FORD AGENCY-MALOUF NORTH BRUNSWICK NJ- THEY REPLACED POWER STEERING UNIT. MEDFORD FORD AND MALOUF FORD SAID THEY HAD NEVER HEARD THIS COMPLAINT BEFORE WHY ISN'T THIS CAR PART OF RECALL. *TR

Mileage: 1,000

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE POWER STEERING GEAR ASSEMBLY UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,264. UPDATED 11/20/14*LJ UPDATED 8/17/2015*JS

Mileage: 2,264

WHEN YOU PUT ON THE BRAKES, THE VEHICLE ALWAYS TURNS HARD TO THE LEFT. THIS HAS DONE IT SINCE I HAVE HAD THE CAR. THOUGHT IT HAD TO DO WITH LOW PROFILE TIRES. TIRES ARE ROTATED AND BALANCE AS INDICATED BY MANUFACTURER. THE CAR IS ALSO ALIGNED AND DRIVES STRAIGHT FORWARD. *TR

Mileage: 5,000

I WAS DRIVING HOME FROM WORK AND BRIEFLY HEARD A WARNING LIGHT CHIME. I GLANCED DOWN AND SAW WHAT I THOUGHT WAS A STEERING WARNING LIGHT THEN IT WENT AWAY WITHIN SECONDS. *TR

Mileage: 18,000

ON 4/18/14 DRIVING DOWN CA 140 A TWO LANE MOUNTAIN ROAD DOWNHILL LOTS OF CURVES POWER STEERING WARNING LIGHT CAME ON, WITH A PRESS OKAY. DIDN'T PRESS OK KEPT DRIVING UNTIL I GOT TO MERCED, CA. ABOUT TWENTY MINUTES. WHEN SAFELY IN A CVS PARKING LOT PRESSED OK . COMPLETELY LOSS STEERING. HAD TO BE TOWED TO RAZZARI FORD 1300 AUTO CENTER DR. MERCED, CA 95340. THEY FOUND A FAULTY STEERING GEAR, AND REPLACED GEAR ASSEMBLY. WITH MY FAMILY IN THE CAR, I CAN ONLY IMAGINE WHAT COULD OF HAPPENED IF I HAD PRESSED OK THIRTY MINUTES EARLIER. *TR

Mileage: 8,174

I OWN A 2013 FORD FUSION, I HAVE HAD A VERY SERIOUS MECHANICAL MALFUNCTION OVER THE PAST 3 WEEKS. THE VEHICLE WILL COMPLETELY SHUT DOWN WHILE OPERATING THE VEHICLE CAUSING THE STEERING WHEEL TO LOCK, BRAKES NOT TO WORK, EMERGENCY BRAKE NOT WORK AND FINALLY THE AIR BAGS DO NOT DEPLOY. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT FROM ON 2 OCCASIONS. THE FIRST TIME WAS MARCH 28TH AND AFTER HAVING THE CAR FOR 7 HOURS I WAS TOLD THAT THEY DIDN?T HAVE TIME TO LOOK AT IT AND THAT I SHOULD BRING IT BACK NEXT WEEK. I ASKED THEM WHAT I WAS SUPPOSED TO DO IF IT HAPPENED AGAIN AND I WAS TOLD ?KEEP TRYING TO RESTART THE CAR? AND BRING IT BACK NEXT WEEK. THE WEEK OF THE 31ST THRU THE 4TH I HAD TWO MORE OCCASIONS WHERE THE CAR SHUT DOWN. I TOOK THE CAR IN ON APRIL 4TH AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. I ASKED FOR A RENTAL OR A LOANER CAR AND WAS TOLD THAT THEY DIDN?T HAVE ANY. I DIDN?T DRIVE THE CAR THAT WEEKEND BECAUSE I DIDN?T FEEL SAFE PUTTING MY FAMILY IN IT. ON APRIL 7TH I WAS DRIVING HOME FROM WORK WHEN THE CAR SHUT DOWN AND AS A RESULT I WENT THROUGH A 6 FOOT TALL STONE WALL THAT WAS REINFORCED BY REBAR. I WAS LUCKILY NOT INJURED, I HIT THE WALL BETWEEN 20-25 MPH AND HAD NO AIRBAG DEPLOYMENT. I HAVE TALKED TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THIS IS SOMETHING THAT FORD MOTOR COMPANY TAKES CARE OFF. I HAVE CONTACTED FORD AND SPOKE WITH DIVANA IN THE LEGAL DEPARTMENT AND WAS TOLD THAT THIS IS A PRODUCT LIABILITY WITH THE CAR. THIS WAS ON APRIL 8TH . ON APRIL 11TH I WAS CONTACTED BY FORD AND TOLD THAT THERE IS NOTHING THAT THEY CAN DO AND THAT I SHOULD CALL THEM BACK IF IT HAPPENS AGAIN. I POSED THE QUESTION IF I WERE DRIVING AT 75 MPH A HIT A 18 WHEELER WHAT WAS I SUPPOSED TO DO. I GUESS THEY WOULDN?T HAVE TO WORRY ABOUT A COMPLAINT. *JS

Mileage: 24,523

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILURE MESSAGE ILLUMINATED. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND BACK ON, THE FAILURE MESSAGE CONTINUED TO DISPLAY AND THE STEERING WHEEL HAD BECOME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 19,200.

Mileage: 19,200

VEHICLE DRIVER WAS DRIVING ON A PUBLIC ROAD APPROXIMATELY 35 MILES PER HOUR WHEN A THUD WAS HEARD AND THE RIGHT FRONT OF THE VEHICLE WENT DOWN SIMILAR TO HAVING A FLAT TIRE. THE DRIVER STOPPED THE VEHICLE AS THE STEERING AND BRAKING WAS ADVERSELY AFFECTED. AFTER GETTING OUT OF THE VEHICLE AND SEEING WHAT HAPPENED THE DRIVER SAW THAT THE RIGHT FRONT WHEEL WAS OUT OF ITS NORMAL CONFIGURATION WITH THE WHEEL AT APPROXIMATELY A 45 DEGREE ANGLE WITH THE TOP OF THE WHEEL POINTING INWARD TOWARD THE ENGINE AND THE BOTTOM OF THE WHEEL POINT OUTWARD TOWARD THE RIGHT. AFTER A TOW VEHICLE WAS CALLED AND PICKING UP THE VEHICLE, IT WAS DISCOVERED THAT THE RIGHT FRONT ALUMINUM LOWER CONTROL ARM BROKE STRAIGHT ACROSS WHERE THE LOWER BALL JOINT WAS PRESSED INTO THE CONTROL ARM. THIS CAUSED RELEASE OF THE LOWER AXIS CONNECTION OF THE WHEEL SPINDLE AND BROKE THE RIGHT FRONT DRIVESHAFT , TIE ROD, AND BENT THE STRUT. THIS IS A CATASTROPHIC FAILURE OF THE LOWER CONTROL ARM WITH POTENTIAL TO CAUSE SERIOUS INJURY TO THE DRIVER AND ANY OTHER VEHICLES OR PEDESTRIANS. FORD IS TRYING TO DISCLAIM AND PLAY DOWN THIS FAILURE SAYING THAT IS NOT THE FAULT OF THEIR DEFECTIVE LOWER CONTROL ARM. I FEEL ALL VEHICLES OF THIS KIND HAVE THE POTENTIAL TO FAIL IN THE SAME WAY AND SHOULD BE IMMEDIATELY INSPECTED FOR SIGNS OF CRACKING ON THE LOWER CONTROL ARM. *TR

Mileage: 6,000

WHEN I WAS DRIVING MY CAR, I CAME TO A RED LIGHT AND A YELLOW WARNING MESSAGE POPPED UP ON THE SCREEN, "POWER STEERING ASSIST FAULT." IT'S A BRAND NEW CAR WITH 2,800 MILES, SERIOUSLY? IT ALSO HAPPENED AGAIN TWO WEEKS LATER WHEN I WAS DRIVING. I HADN'T NOTICED ANY STEERING PROBLEMS WITH MY CAR. I TOOK MY CAR TO THE FORD DEALER RIGHT AWAY WHERE I GOT IT FROM. AS ALWAYS THEY SAID I WOULD NEED TO BRING MY CAR IN FOR THE DAY, AND THAT "THEY WOULD LOOK INTO IT." WHEN THE SERVICE WORKER LOOKED UP THE PROBLEM I WAS EXPERIENCING ON THEIR PROGRAM, NOTHING WAS REPORTED LIKE MINE SO THEY COULDN'T REALLY DO MUCH. I HAD TO RESEARCH THE PROBLEM MYSELF ONLINE BECAUSE THEY ALWAYS TEND TO THINK YOU'RE MAKING THESE PROBLEMS UP. THAT'S WHEN I STUMBLED UPON A COUPLE DIFFERENT FORUMS OF PEOPLE WHO HAVE HAD THE EXACT SAME PROBLEM. ONE PERSON DID SAY THEY'RE WHOLE POWER STEERING RACK HAD TO BE REPLACED. I BROUGHT THAT INFORMATION TO THE FORD DEALERSHIP AND I'M WAITING FOR A RESPONSE OF WHAT AND IF THEY'RE GOING TO DO NEXT. *TR

Mileage: 2,800

WHILE DRIVING, I NOTED THAT THE POWER ASSIST WAS VARIABLE. IN THE MIDDLE OF A TURN, THE STEERING SUDDENLY BECAME DIFFICULT. AND THEN RETURNED TO NORMAL. AT OTHER TIMES DURING TURNING, THE POWER STEERING WOULD BECOME EXTREMELY EASY, AND THEN RETURN TO NORMAL. THIS IS AN INTERMITTENT OCCURRENCE AND HAS PERSISTED TO DATE. (MILEAGE IS NOW ABOUT 3000 MILES) THIS STIFFENING UP AND RELEASING COULD RESULT IN A DANGEROUS SITUATION WHILE DRIVING. A TEST DRIVE (3-5 MILES) BY A SERVICE REP DID NOT PRODUCE THIS OCCURRENCE. *TR

Mileage: 125

I TURNED ON MY CAR AND IT GAVE ME THESE WARNINGS: "POWER STEERING ASSIST FAULTY" "HILL ASSIST SYSTEM FAULTY" "SERVICE ADVANCETRACK" THE POWER STEERING DID NOT WORK, SO I WASN'T ABLE TO DRIVE THE CAR. *TR

Mileage: 6,800

A POPPING CAN BE FELT AND HEARD FROM BOTH DRIVER AND PASSENGER SIDES WHILE TURNING THE WHEEL. *TR

Mileage: 30

THE MOON ROOF WINDOW OPENED WITH OUT ANY BUTTON BEING PRESSED. STORM RAIN WAS STARTING. THERE WAS A LOT OF AUTO TRAFFIC. I WAS DRIVING , MY WIFE WAS SITTING NEXT TO ME AND THERE WAS A CAR COMING OUT OF A PARKING LOT TO THE LEFT OF ME AND PERPENDICULAR TO MY CAR :WHAT HAPPENED NEXT SIMULTANEOUSLY WAS: A. AUTO WENT INTO "COLLISION AVOIDANCE MODE"; WINDSHIELD SEVERAL RED LED WARNING LIGHTS BEGAN BLINKING, AND ALERT NOISE FROM AUTO STARTED , AND STEERING WHEEL SHUTTERED. THE LATER TWO ACTIONS ARE NOT TERRIBLY CLEAR TO ME B MY WIFE STARTED TO SHOUT FOR ME TO WATCHOUT. C I STARTED TO PRESS ON BRAKES. THUS AVOIDING A COLLISION BETWEEN MY CAR AND CAR TO BE MOVING ACROSS MY PATH I WAS TOLD THAT THE CAR DOES NOT STOP IN ANY TYPE OF COLLISION MODE. IT JUST SLOWS DOWN. I DID NOT KNOW WHETHER THIS AVOIDANCE MODE WAS PRESENT (AT THE SLOW SPEED I WAS GOING IN. I DID KNOW THAT WHEN THE CAR WAS IN CRUISE CONTROL AND THIS MODE WAS ACTIVATED AND THAT AVOIDANCE REACTIONS WERE ACTIVATED. . I AM VERY CONCERNED THAT THIS MAY HAPPEN AGAIN. WITH SERIOUS CONSEQUENCES OCCURRING. *TR

Mileage: 700