2014 FORD FUSION Steering Problems

The contact owns a 2014 Ford Fusion. The contact stated that while driving on the highway at night in the rain at approximately 40-45 MPH, the contact drove over an unavoidable puddle, and the electric power steering assist became inoperable. The advancetrac and the steering warning lights were illuminated, and the steering wheel was difficult to turn. The water eventually dried up, and the vehicle returned to normal operation. The contact stated that the failure recurred. Upon investigation, the contact related the failure to NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the remedy was not adequate. The vehicle was taken to an independent mechanic who repaired the steering rack. The vehicle was taken to the local dealer, where it was reprogrammed. The vehicle was repaired. While driving at an undisclosed speed, the contact drove over another puddle of water, and the failure reoccurred. The contact was unable to dry the vehicle. The manufacturer was contacted and filed a claim on the contact's behalf. The manufacturer informed the contact that the vehicle was repaired under NHTSA Campaign Number: 14V514000 (Steering) in 2015. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving on the highway at night in the rain at approximately 40-45 MPH, the contact drove over an unavoidable puddle, and the electric power steering assist became inoperable. The advancetrac and the steering warning lights were illuminated, and the steering wheel was difficult to turn. The water eventually dried up, and the vehicle returned to normal operation. The contact stated that the failure recurred. Upon investigation, the contact related the failure to NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the remedy was not adequate. The vehicle was taken to an independent mechanic who repaired the steering rack. The vehicle was taken to the local dealer, where it was reprogrammed. The vehicle was repaired. While driving at an undisclosed speed, the contact drove over another puddle of water, and the failure reoccurred. The contact was unable to dry the vehicle. The manufacturer was contacted and filed a claim on the contact's behalf. The manufacturer informed the contact that the vehicle was repaired under NHTSA Campaign Number: 14V514000 (Steering) in 2015. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving on the highway at night in the rain at approximately 40-45 MPH, the contact drove over an unavoidable puddle, and the electric power steering assist became inoperable. The advancetrac and the steering warning lights were illuminated, and the steering wheel was difficult to turn. The water eventually dried up, and the vehicle returned to normal operation. The contact stated that the failure recurred. Upon investigation, the contact related the failure to NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the remedy was not adequate. The vehicle was taken to an independent mechanic who repaired the steering rack. The vehicle was taken to the local dealer, where it was reprogrammed. The vehicle was repaired. While driving at an undisclosed speed, the contact drove over another puddle of water, and the failure reoccurred. The contact was unable to dry the vehicle. The manufacturer was contacted and filed a claim on the contact's behalf. The manufacturer informed the contact that the vehicle was repaired under NHTSA Campaign Number: 14V514000 (Steering) in 2015. The failure mileage was approximately 100,000.

Mileage: 100,000

Steering Assist Fault Service required along with message Check Charging System after I tried to pull out of work parking lot and steering wheel is hard can not turn it left or right.

Was driving at about 45mph on [XXX] on [XXX] and there was a lower control arm failure on the front passenger side of vehicle. Caused the vehicle to be inoperable. I was able to have someone pull me out of the way to not impeded traffic with the car in neutral but was unable to do much with it. It was late at night so I was unable to really access the damage. My wife had our insurance tow the vehicle to my home a few hours ago on [XXX] and it appears the lower control arm is gone, the axle has detached from the wheel (axle still hanging from bottom of car), pretty bad damage to the inner wheel well, passenger fender, and minor damage to the front bumper and passenger side skirt. I had read there was a recall on this vehicle online and wanted to find out more about my options. The car has just shy of 100k miles and is a daily driver. So I am stuck in a bad potisition with this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Went too start the vehicle and power steering/steering at all was at a loss

Was driving lost power steering shut my car off turned it back on all the lights were gone off the dash and it had power steering again . Parked went to work the next day and drove home fine parked and then all the same lights came on again and has lost all power steering .

AdvanceTrac stopped working in my car due a sensor. Had to get it replaced by Midas. When I went to turn on my car and put it in drive it started making an awful grinding sound and would not move and gave me an error code that just said service AdvanceTrac. It was insanely expensive to repair and thankfully didn't happen while I was driving.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was a loud clunking sound coming from the steering wheel while attempting to make a turn. There were several unknown warning lights illuminated. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the electric rack and pinion had failed and needed to be replaced. The contact ordered the parts and had the dealer install the parts. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the same diagnostic was provided. The contact was informed that the electric rack and pinion needed to be replaced. The parts were ordered by the dealer. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the same diagnostic was provided. The contact was informed that electric rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 208,864.

Mileage: 208,864

The contact owns a 2014 Ford Fusion. The contact stated that upon starting the vehicle, the messages "Service - AdvanceTrac Off", "Hill start Assist Unavailable", and "Steering Assist Fault - Required" were displayed. The vehicle was towed to the dealer, where it was diagnosed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however the VIN was not included in the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

Mileage: 78,000

I am submitting this complaint regarding a complete loss of power steering on my 2014 Ford Fusion. The issue occurred without warning and was accompanied by multiple dashboard alerts including: “Steering Loss – Stop Safely” “Service AdvanceTrac” “Hill Start Assist Not Available” The steering became extremely heavy and difficult to turn, creating a major safety concern—especially while driving at low speeds or attempting to park. I have since researched this issue and found numerous reports from other 2014 Ford Fusion owners experiencing the exact same failure. While Ford issued a Customer Satisfaction Program (15N01) covering similar issues on 2011–2013 Fusion models, no such support appears to be available for the 2014 model—even though the symptoms and system design are identical. Dealers are quoting repairs in excess of $3,500 to replace the rack-and-pinion steering system, which is believed to be the source of the failure. Given the abrupt and dangerous nature of the malfunction, I am requesting that NHTSA investigate this issue as a potential safety defect and consider whether Ford should expand coverage or issue a formal recall for affected 2014 vehicles. This is a critical steering safety issue that could easily lead to accidents or injury if it happens at higher speeds or in traffic. I urge the NHTSA to take this seriously and evaluate Ford’s handling of this problem in 2014 Fusion models. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering gear in rack in pinion grinding and felt like car stalled and steering went hard..no warnings or indications prior to..67,000 miles on Car …now there is a continuous grinding sound coming from steering wheel and Ford had a recall on 2014 Fusion but my car doesn’t show any …afraid steering may lock up without warning

Our 2014 Ford Fusion was recalled under NHTSA Campaign Number 15V250000, issued June 24, 2015, for an issue with internal binding and corrosion in the power steering rack which could lead to a loss of power steering assist. In 2015, Brighton Ford (Livingston County, MI) performed the recall remedy. After that service, our vehicle's VIN was removed from NHTSA's active recall list. However, on [XXX], less than 10 years later, the exact same issue occurred again—the steering wheel froze and the front wheels did not respond. The "Steering Loss" warning appeared. Thankfully, no one was hurt. The car was diagnosed and repaired at Balise Ford of Wilbraham, MA. They retrieved DTC C102D:00 which indicates high friction in the power steering gear, a symptom specifically tied to internal binding caused by water ingress, as described in the original recall. The steering rack was replaced at our expense. The repair invoice and technician comments clearly describe the same failure mode the recall was meant to prevent. This indicates the original recall remedy was ineffective in our case. WHAT IS YOUR REQUEST TO NHTSA? We respectfully request that NHTSA: Reinstate our VIN on the 15V250000 recall list, acknowledging that the original repair was inadequate and the defect recurred. Enable us to seek reimbursement from Ford for the repair and towing costs now totaling over $5,400. This situation demonstrates that a single recall remedy does not always fully resolve the safety issue. We hope NHTSA will help ensure affected owners are protected and treated fairly. DEALERSHIPS INVOLVED Original Recall Service (2015): Brighton Ford Livingston County, Michigan Recent Repair (2025): Balise Ford of Wilbraham 1979 Boston Rd, Wilbraham, MA 01095 Phone: 413-858-6195 Service Advisor: John Gabriel Retrieved DTC: C102D:00 – High Friction in Power Steering Mileage at Repair: 60,468 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Fusion. The contact stated that after starting the vehicle, the vehicle made an abnormally loud sound and the steering wheel seized. The "Service Advancetrac" message was displayed. The vehicle was towed to the dealer, who determined that the steering gear needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.

Mileage: 140,000

On May 15, 2025 I experience a loss of power steering assist in my vehicle due to steering gear bold corrosion. There is a recall for this exact same issue, 19S26/19V632, issued on 2019-10-11, however, Ford is telling me my VIN number is not included in this recall. They are also claiming this problem was fixed as part of their recall 19R02 back in 2015. As part of the more recent recall, the remedy calls for replacing the bolts and applying a corrosion inhibitor, but they obviously did not do when fixing recall 19R02 back in 2015.

I currently have no open recalls on my vehicle however I feel as though my vehicle is apart of the the national recall involving the steer column. My vehicle jerks at high speeds randomly and I sometimes lose control. This issue has been seen by multiple mechanics and they’ve done numerous inspections but can’t find the problem. They only tell me they think it may fix the issue but none are certain. I’ve gotten two wheel alignments within a year and each time I’m recommended a wheel alignment by a different mechanic. I’ve bought several tires of this issue because the wear on my tires keeps wearing out and causing my tires to blow out. I believe it involves the national recall.

Around [XXX], I began experiencing issues with the electric power steering system in my 2014 Ford Fusion. The steering became noticeably stiff and difficult to turn, especially at low speeds. A warning message appeared on the dashboard — something like “Service Trac” or a similar alert. Despite the warning and steering difficulty, I was able to continue driving the vehicle for about a week, but it became increasingly unsafe and physically demanding to steer. The vehicle has approximately 138,000 miles and was purchased from a dealership in Michigan just a few months ago. The issue has not been inspected by a Ford dealer, but an independent service center diagnosed the problem as a failure of the electric power steering system. I was quoted $2,400 for a new part or around $1,000 for a used one, not including labor. I checked my VIN using Ford’s official site and confirmed there are no open recalls or Customer Satisfaction Programs for the steering system on this vehicle. However, this issue appears to match the symptoms described in Ford recall 19V632000, which applies to some 2014 Fusions with the same steering design. My vehicle appears to be excluded from that recall. Given the widespread nature of this defect and the serious safety risk it poses, I believe the recall should be expanded to include more affected VINs. This failure could easily result in loss of control at higher speeds and represents a hazard to both occupants and others on the road. Thanks for your time [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power steering rack and pinion

While driving on highway, my 2014 Ford Fusion suddenly reported loss steering power and it was requiring a greater steering effort to make a small turn. I have to stop unexpectedly on highway. This incident reminded me that a day or two, I started to feel some roughness while turning in low speed locally. But it didn't affect driving.

The contact owns a 2014 Ford Fusion. The contact stated that while leaving a parking lot at approximately 10 MPH, the steering wheel seized. The contact turned off the vehicle and waited for a while before restarting the vehicle. The contact restarted the vehicle 3 times before being able to turn the steering wheel; however, the power steering functionality remained inoperable. The contact stated that the Service Advancetrac, Lane Keep Assis system malfunction, Hill Start Assist Not Available, Steering Assist Fault, and Service Required messages were displayed on the instrument panel. The dealer was contacted and informed of the failure. The dealer suggested that the contact take the battery to be tested. The battery was tested and there was no failure found with the battery. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

Electric power steering failed, causing the car to be almost impossible to steer while driving. This is a known issue with these Ford vehicles. Car shows steering failure and stabilitrak warning-these did not come on until the failure.

The contact owns a 2014 Ford Fusion. The contact stated that after starting the vehicle, the steering wheel remained locked and could not be moved in either direction. The contact stated that after several attempts the steering wheel unlocked and operated normally. The contact stated that the failure recurred one hour after initially attempting to start the vehicle. The contact stated that the steering rack was recently replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V632000 (STEERING). The failure mileage was 165,000.

Mileage: 165,000

THE NOTIFICATION APPEARS AS STEERING SYSTEM FAULT SERVICE REQUIRED, BLIND SPOT SYSTEM FAULT, AND CROSS TRAFFIC FAULT THIS HAPPENED WHILE DRIVING LOST ABILITY TO STEER CAR DOSENT CRANK, THIS POSES A SERIOUS RISK OF INJURY/DEATH.

2014 Ford Fusion SE safety concerns for electric rack and pinion assembly failure

Slowing driving out of store parking lot, sudden heavy steering, loss of power steering, 'service advancetrac' & 'hill start assist unavailable ' traction control warning lights on

Power steering failed after highway driving for approximately 1 1/2 hours. Was recently brought in for transmission wiring repair. Issue occurs intermittently, restarting the vehicle fixes it for a few minutes, but inevitably reoccurs.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH and following a curve in the road, the steering wheel became firm. The contact stated that it was difficult to turn the steering wheel to the left or the right. There was no warning light illuminated. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the electronic power steering assist had failed and referred the contact to a dealer for assistance. The vehicle was not repaired. The contact stated that the steering wheel was no longer functional, and the vehicle was no longer being driven. The contact had researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was informed of the failure. The failure mileage was 106,329.

Mileage: 106,329

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was towed to the dealer where it was diagnosed and determined that the steering wheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

Mileage: 119,000

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact stated that several unknown warning lights were illuminated. In addition, the contact stated that the steering wheel had loosened. The vehicle was driven back to the residence. The following day, the vehicle was started, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving out of the residence driveway at approximately 2 MPH, the traction assists and ABS braking assist warning lights illuminated. The contact stated that the steering wheel then seized. The contact turned off and restarted the vehicle and the vehicle regained steering functionality. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The failure mileage was 184,513.

Mileage: 184,513

The contact owns a 2014 Ford Fusion. The contact stated that while stopped in a parking lot with the engine running, the steering wheel independently started turning to the left. The contact stated that the Hill Start Assist, stabili-trak, and Loss of Power Steering Assist messages were displayed. The contact stated that the steering wheel was very difficult to turn. The contact stated there was smoke coming from under the hood. The contact turned off the vehicle and after opening the hood, the contact observed power steering fluid leaking onto the exhaust manifold. The contact had not taken the vehicle to a dealer nor an independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There were two unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failure in the steering wheel. The vehicle was not repaired. A local dealer was also contacted, and confirmed the vehicle was not under recall. The contact related the failure to NTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.

Mileage: 109,000

My vehicle has lost all power steering, and is giving notice that steering assist fault service is required. The vehicle also is manufactured and produced during they same time recall notice 19S26 came out, however, Ford is stating the VIN is not associated with that recall.

I recently noticed that the bolt that secures the steering wheel to the steering column has become loose. This seems to be the same problem for which a recall was issued but my vehicle wasn't included in the recall. I haven't had anyone look at it yet because it just started coming loose.

The contact owns a 2014 Ford Fusion. The contact stated while driving 10 MPH around a curve, the steering wheel seized. The contact stated that several unknown warning lights were illuminated. There were abnormal beeping and chiming sounds detected. Additionally, the mileage changed from 54,529 to 88,529 without the vehicle being driven. The contact was able to park the vehicle. The vehicle was taken to an independent mechanic, who determined that the failure was due to the rack and pinion assembly and steering mechanism. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 88,529.

Mileage: 88,529

Complete loss of steering and transmission slips/shifts hard.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist and an unknown warning light was illuminated. The vehicle was towed to an independent mechanic who related the failure with NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 190,000.

Mileage: 190,000

Was departing in my vehicle for work, only got a short distance from my home and experienced a sudden loss of power steering. Vehicle became extremely difficult to steer and I was fortunate that there was not much traffic or was not at speed or in the middle of a turn when it happened. I have not yet taken it for service, it just happened, and when I searched the issue I found this has happened to many 14 Fusion owners but my vehicle VIN is not on the recall list. The dash lit up with a number of warnings: STEERING LOSS STOP SAFELY, SERVICE ADVANCETRAC, STEERING FAULT. The only symptom that I can remember before the incident happening this morning was the feel of small bump of reistance in the steering wheel as I was turning last night on my way home.

Loss of power steering. I had my car diagnosed at a ford dealership. They said I need a new steering rack and pinion. This is a very expensive fix for me. Upon doing some research I see this has been an issue for many other owners of the ford fusion.

My steering will is loose- I understand there is a recall #18S08 the dealer has no information about this recall

I was going about 30mph going straight, when all of a sudden a warning popped up on my dash stating, “steering assist fault service required”. Steering was very difficult and stiff. Once parked and turned off vehicle, warning went away.

The contact owns a 2014 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel was loose to the touch and was not securely attached to the steering column. The vehicle was taken to the local mechanic who diagnosed that the steering wheel retaining bolt had failed and needed to be replaced. The vehicle was not repaired. The contact was advised to notify the local dealer regarding NHTSA Campaign Number: 18V167000 (Steering). After contacting the local dealer, the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 115,000.

Mileage: 115,000

The contact's wife owns a 2014 Ford Fusion. The contact stated that his wife started the vehicle, and the Service Advance Track and Steering Loss Stop Safely messages flashed on the instrument panel. The contact's wife attempted to exit the parking lot; however, the steering wheel was locked in place. The contact was called to the scene; however, despite using excessive force, the contact could not steer the vehicle due to the failure. Due to the failure, the vehicle was initially towed to the residence and was later towed to an independent mechanic where the vehicle was diagnosed with a defective power steering rack and pinion. The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V632000 (Steering); the contact was given an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering was seized. The power steering failure warning light illuminated. The vehicle was unable to be driven and remained at the location where the failure occurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 277,000.

Mileage: 277,000

The contact owns a 2014 Ford Fusion. The contact stated while driving at approximately 35 MPH she observed that the vehicle symbol with squiggle lines and the plain vehicle symbol had illuminated. The contact stated that the steering was very difficult to turn. The contact stated she pulled off of the road and turned the vehicle off and on and the power steering functionality returned. The contact stated that the failure was intermittent at first but was now a recurring failure. The contact stated that during the last failure, she was unable to regain power steering by turning the vehicle off and on. The contact stated that she drove the vehicle to a local dealer. The dealer had not yet diagnosed the vehicle and the vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The failure mileage was approximately 1,300.

Mileage: 1,300

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 65 MPH, the "Hill Assist" and "service power steering" warning lights illuminated. The contact stated that the steering wheel seemed to have frozen. The contact stated that he had no control over the vehicle. The contact stated that the vehicle was moving independently to the left and to the right and he struggled to maintain the vehicle in the correct lane. The contact was able to pull over and turned the vehicle on and off several times, however the power steering functionality had failed. The contact was able to drive the vehicle to a dealer. The contact stated that the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.

Mileage: 64,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, she became aware that the electric power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electric power steering assist motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 108,000.

Mileage: 108,000

The contact owns a 2014 Ford Fusion. The contact stated that on various occasions while driving at approximately 30 MPH, the contact noticed a burning odor coming inside the cabin. The vehicle was towed to an independent mechanic where power steering fluid was added to the vehicle. The contact stated that while driving, the power steering became inoperable. The vehicle was steered to the side of the road. The vehicle was then towed to a dealer where it was diagnosed that the wiring harness burned causing the power steering to go out and a wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Mileage: 30

This is the 2nd time this has happed to me with this car. 2014 Hybrid Ford Fusion has Electronic Power Steering that is controlled by an electronic sensor. When I power steering went out (on my way to Las Vegas), I brought it to the Ford Dealer. They said I needed a new power steering column. After 3 days and doing nothing with my car, I lost my patience. To make me happy, they reset the error code and everything was magically fine - for 3 straight years! Was the power steering column bad? No! The sensor had to be cleared and reset. Now it locked up again. Looking for someone to clear this again. I am not spending $1,800 for this. This should be a recall issue for sure. 1000’s of instances!!! Stop delaying and make this a recall issue. The word “SAFETY” in NHTSA should mean something.

The contact owns a 2014 Ford Fusion. The contact stated that while operating the vehicle, the power steering assist failed, and the steering wheel became difficult to turn in either direction. Additionally, while operating the vehicle, the "Power Steering" and "Traction Control" warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V250000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

Mileage: 150,000

Power steering failing, will not correct itself to straight while driving without manual assistance, can stay locked in turned position.

On my way home from work I turned into my driveway and my power steering just went out and when I went to start it up again ti see if it worked the steering wheel wouldn't even move. Sometimes it'll move but will be very very hard to turn when parked and other times it won't move at all. This is a known problem that needs to be fixed, luckily I wasn't on the road when it happened but plenty of other people have been and it's a couple thousand dollar fix. Whenever I start the car I get an alert saying power steering assist, uphill assist and advancetrak all require service which fits in line with everyone else's issues. I'm not sure why this hasn't been addressed yet but it should've been dealt with fat sooner. This is an error that could very easily cost lives if it were to happen on the road especially like the express way.

My 2014 Ford Fusion lost all power steering and this seems to be a very common problem and when I called Ford customer service they said the VIN did not have a recall for this issue even though it seems to happen to a lot of people. This is a very dangerous situation and I can't afford to fix it so please make them do a full recall for the effected years not just specific VINs because obviously the issue is still continuing in 2024.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 MPH, the steering assist and uphill assist warning light illuminated. Additionally, the Service Steering message was displayed. The contact stated the steering wheel was stiff and required extra effort to turn the steering wheel. The contact drove to the destination and parked the vehicle. The contact turned off and restarted the vehicle and the power steering functionality returned. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The failure mileage was approximately 127,000.

Mileage: 127,000

The contact owns a 2014 Ford Fusion. The contact stated while driving 35 MPH during a rainstorm, the contact became aware that the electronic power steering was not functioning properly. The advanced traction control and hill assist warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was taken to the dealer, who determined that the steering housing was cracked. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 201,000.

Mileage: 201,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving approximately 55 MPH the message "electric power steering failure" was displayed, and the steering wheel became difficult to turn in either direction. After turning off and restarting the vehicle, the steering operated as normal but later the failure reoccurred. The vehicle was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V25000 (Steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 99,000.

Mileage: 99,000

The power steering went out, it caused me to swerve into other lanes on the highway with me and my children in the car. I took the car to the Ford dealer and they confirmed the power steering rack and pinion needed replaced, which would cost over $3000 to repair. The power steering was reset during diagnostic so I took it to another shop for pricing, they stated the reach and pinion was bad and they quoted me $4000 to repair. I parked the car and when I drove it again the power steering completed went out. I could not afford the repair, it caused me to lose my job, fall behind on car and rental payments for my house causing is to be in eviction now. I had it towed to a shop and the mechanic asked if there was a recall for this issue because he had had multiple people come in with the same issue, he suggested we all get rid of these cars because this has been a continuous issue and the company won't do anything about it. I'm left with a $20,000 dollar payment for this car and the company is no help. It put me and my kids lives in jeopardy and put us in a horrible position financially.

My transmission has failed multiple times. Luckily my car is under warranty, because I have been able to have it replaced twice, but both times, these malfunctions have put my life and countless others in danger, because the failure is sudden and not preceded by any warnings. This problem has reproduced twice and been confirmed and fixed both times by Sun’s Auto in Spring Texas. The vehicle has been inspected recently by the manufacturer as my shifter bushings also disconnected as part of a separate recall, resulting in a similar situation as the transmission failure. There have been no warnings prior to any of these issues occurring, and at this point recalling individual parts is not sufficient. The transmission and shifter bushing issues alone cost more to repair than the car is worth at this point, and they are extremely dangerous, especially when combined with the other active safety recalls for this same car such as the brakes, door latches, and steering. Almost every aspect of this car is unsafe as manufactured .

The contact owns a 2014 Ford Fusion. The contact stated that while making a right turn into the driveway, the power steering assist failed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V250000 (Steering). The contact stated that while depressing the brake pedal, there was an abnormal vibration coming from the brake pedal. The cause of the failure was not yet determined. The local dealer was not notified of the failure. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2014 Ford Fusion. The contact stated while driving 15 MPH and making a left turn, the traction control and Uphill Assist warning lights illuminated. Additionally, the "Power Steering Assist" message was displayed, and the steering wheel became firm. The contact shutoff and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was contacted that stated that there was no recall for the failure on the VIN. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2014 Ford Fusion. The contact stated that after starting the vehicle and shifting into reverse, the steering wheel became firm and difficult to maneuver. The steering assist fault warning light was illuminated, the Lane Keep Assist warning light was illuminated, and the Service Advancetrac warning light was illuminated. An undisclosed dealer was notified of the failure and the contact was advised to have the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,596. The contact paid out of pocket to replace the steering gear.

Mileage: 69,596

The contact owns a 2014 Ford Fusion. The contact stated while driving 40 MPH, the steering wheel began to shake violently. Upon attempting to complete a turn, the contact stated that the steering wheel was making an abnormal sound and the wheels were not responding while turning the steering wheel. The power steering assist warning light and service advancetrac warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was notified of the failure. The failure mileage was 97,000.

Mileage: 97,000

The contact owns a 2014 Ford Fusion. The contact stated while driving out of a parking space, the steering wheel became stiff. The traction control, Hill Assist, and power steering warning lights illuminated. Additionally, the contact stated that the front driver’s side tire was flat. The dealer was contact and made aware of the failure. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 138,896.

Mileage: 138,896

I drive a 2014 Ford Fusion and there have been 2 recalls on the Power Steering in these models 15V250000 and 19V632000. A few weeks ago I was driving and had to pull over for a few minutes in front of an elementary school. When I started my car back up to leave I had NO POWER STEERING, actually probably no steering at all as I could not even budge the steering wheel. I had to have my car towed to be repaired. I do not understand why my car is not included in the recalls. I did some research and my car was manufactured at the Hermosillo Mexico factory in the time frame of the recall. So why is my specific car not included? I have also seen many other complaints online when it comes to this issue, so should'nt all the fusions built at that plant at that time be recalled? What if the power steering failed prior to me pulling over? In front of an Elementary school the outcome could have been tragic. I called Ford Motor Company and they were no help at all. I wanted to at least be reimbursed for the part which was $1330.73. What can I do?

The contact owns a 2014 Ford Fusion. The contact stated that while making left or right turns, the steering wheel jerked. No warning lights were illuminated. The vehicle was taken to a service station where it was diagnosed that the rack and pinion was binding, causing a loss of power steering assist. Additionally, the steering gear was corroded and needed to be replaced. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 81,000. The contact stated that repairs have been made and would like a reimbursement from the manufacturer..

Mileage: 81,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a turn, the steering wheel hesitated. There was a loud grinding sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the steering gear needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 135,000.

Mileage: 135,000

The contact owns a 2014 Ford Fusion. The contact stated while driving 25 MPH, the vehicle experienced a loss of power steering assist. The vehicle was towed to the dealer, and the contact was informed that the steering column needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 32,355.

Mileage: 32,355

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 MPH and exiting a highway ramp, the power steering failed, and the contact nearly crashed into the guard rail. The contact stated that extra effort was needed to turn the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and determined that the electronic power steering assist gear and steering rack needed to be replaced. The vehicle had not been repaired. The independent mechanic related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist function. The contact self-inspected the vehicle and noticed that the bolts connecting the steering gear were detached. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.

Mileage: 134,000

My son completely lost control over the steering wheel while driving on the high way with 65mph, he hardly managed - was lucky - to control the vehicle till it stopped safely. I can not emphasize how much dangerous this was (he received alarm on the dashboard and lost steering power directly after the alarm ).

The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel was sticking. The contact stated that the steering wheel then became inoperable. The power steering service message was displayed. The vehicle was undriveable. The check engine warning light was illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the steering wheel needed to be replaced. The contact related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no additional assistance was provided. The failure mileage was approximately 77,410.

Mileage: 77,410

The contact’s daughter owns a 2014 Ford Fusion. The contact stated that while her daughter was driving at an unknown speed, the power steering assist warning light illuminated. The contact then stated that the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

While navigating normal road conditions, the vehicle continues pull in the direction of a turn and requires more effort than normally needed to correct direction. This happens while turning in both directions but is more noticeable to the left. There are no warning messages. Was advised by Ford Dealership where vehicle was purchased and routinely maintained that the entire steering rack requires replacement and that there are no serviceable parts within that steering rack. The price for repair stated to be $3,475.00. There are multiple steering recalls listed for this vehicle, however my VIN number is not included in these recalls.

started to drive and it said pull over Loss Steering - Now ford is saying it will be no safety recalls. The same year fusion has steering recall for the same reason rust and corrosion.

I was driving my car when our of no where, the power steering stopped functioning and two messages started to flash on my dashboard: "Steering Assist Fault Service Required" and "Service Advancetrac" This was very dangerous as I could not steer the car. Once I was able to get the car home, I scanned it and received these two codes: "C0051 Steering Wheel Position Sensor" "U0420 Invalid Dates Received from Power Steering Control Module (PSCM)"

While driving on the highway, I noticed a "hitch" in the steering. The car would wander one way or the other and when I attempted a normal, minor steering correction, the wheel would hit a "hitch" which would require a little more of a tug to get past the "hitch". It became a real issue to drive the car in a straight line without zig zagging down the road, because minor corrections could not be made without a tug. When I got off the highway onto two way traffic, the issue was more concerning as tugs were needed to be made to keep the car from pulling towards the road centerline into oncoming traffic, then back towards the ditch. The "service advance track " and "uphill assist" warning messages appeared as well as the traction control off icon. The Ford garage indicated the Power Steering Control Module: Replace PSCM (steering gear) includes PMI and transfer outer tie rod ends/ 2 tie rod end nuts and steering shaft bolt + 4 wheel alignment when completed. There have been multiple recalls for this issue but my vin # not included in recall, even though I bought the car new in Michigan and it has remained in Michigan. From the many complaints I see on your sight, this is a known safety issue. Somebody is going to end up getting killed from this issue if they haven't already. Please take this very dangerous situation seriously and force the hand of Ford into recalling all defective vehicles. Ford's bottom line is not more important than even 1 life. Vehicle cannot be safely driven, it is currently at the shop for repair, estimate is over $2,700.

The contact owns a 2014 Ford Fusion. The contact stated while starting the vehicle, the steering wheel seized. The contact stated that while reversing or driving forward, the steering wheel failed to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was contacted and referred her to the NHTSA Hotline. The approximate failure mileage was 103,000.

Mileage: 103,000

The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, excessive force was needed while steering the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle remained at the dealer awaiting the repair. The contact was made aware of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The contact was advised to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,777.

Mileage: 153,777

The contact owns a 2014 Ford Fusion. The contact stated that upon start of her vehicle, the "Steering Assist Fault Service Required," warning message appeared on the instrument panel. The contact also stated that the power steering failed to operate as needed. The contact called the manufacturer and was informed that her vehicle was not included in NHTSA Campaign Number: 15V250000 (Steering) and was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

Mileage: 155,000

UNKNOWN. I just know something not right with my car. My brake lights will not turn off. There is something wrong with well i think there is something wrong with the transmission and steering. It just needs an all over inspection honestly. I need help, idk what else to do. I have to get back and forth to work! Help!!!

The contact owns a 2014 Ford Fusion. The contact stated that the power steering assist fault, traction control, and Hill Assist warning lights were illuminated. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed. The contact had the vehicle towed to an independent mechanic and was informed that the steering rack needed to be replaced. The contact was also informed that the engine mounts were corroded and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 15V250000 (Steering). The dealer and manufacturer were contacted, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 121,000.

Mileage: 121,000

Since receiving the Fusion from the previous owner, there had been a "dead spot" in the middle of the steering.  I didn't think anything of it as it didn't have an effect on performance. While driving down the highway, I received a "steering assist failure, service required".  The car was operating just fine so we continued home.  Upon starting a few days later, the message re-appeared and the steering was tight with the engine running.  I put the car in drive and got more warnings, "not in park", "hill assist not", and the steering message. Trying to turn the steering wheel with the engine running was more difficult than an old truck with no power steering. Did not drive the car. After a lot of research, this appears to be a known failure but one not applicable to this VIN #. The Fusion has electronic powering steering (EPS). The main issue is the seal around the shaft that lets water in and either ruins the electronics or rusts the bolts and other parts.   Unfortunately if the EPS has failed, it is about a $3,000-$4,000+ repair; quote not from Ford.  The EPS alone is about $800-$1,000 re-manufactured or $1,500+ new from Ford. (Ford wouldn't give me a direct quote without seeing the car.) I plan to use a trailer or flatbed to take the car to a dealership to have them look at it in person as well as read the computer codes. Researching further in car forums and Fusion forums online, I found a few people that have had this repair covered under warranty (this car is no longer under warranty, miles or years).  My other concern is that this is a possible known issue but this VIN is excluded for some reason. If the repair is not covered by Ford, we will be donating the car or selling it for parts depending on which is easier at the time. (This is a hail damaged car that isn't worth the price of the repairs).

2014 Ford Fusion hybrid bought brand new, ordered it out of the catalog and have been the only owners. Passed it on down to my husband when I purchased a different Ford in 2019. He started the vehicle, backed out of a parking space and began to drive home from a family event. Suddenly he reported he had to turn the steering wheel extremely hard to make the curves on a very winding road! He immediately slowed down and noticed AdvanceTrac system and Steering Safety alerts come up on the dashboard as well as something about Incline Assist. Both of our children were with him! I could have lost my entire family yesterday, on my youngest's birthday!!! Unfortunately it occurred after 5pm on a Saturday so I haven't gotten in touch with anyone at the Ford manufacturer or local service shop to have it inspected or an estimate for repair. I'm so thankful my family made it home safely but extremely upset with Ford after reading the multiple number of reports of the same thing happening on the same year and model! I have always stood by the Brand, buying only from them and attending Ford only car shows! I seriously don't know what to think right now.

The Ford Electronic Power Assisted Steering failed. It failed while the vehicle was parked, so no one was put at risk. The problem has been confirmed by a Ford dealer. The component has been inspected by a Ford service center. No, there was no warning lamps, messages, or other symptoms of the problem prior to the failure.

The contact owns a 2014 Ford Fusion. The contact stated that the vehicle experienced the death wobble while driving above 60 MPH. The contact stated that the rack and pinon was moving from left to right while driving. The contact stated that while reversing out of the driveway, there was a loud thud coming from underneath the vehicle. The contact then took the vehicle to the dealer to be repaired under NHTSA Campaign Number: 15V250000 (Steering). The dealer confirmed that the bolts fractured and the rack and pinon were fractured. The dealer diagnosed the vehicle and determined that the steering gear needed to be replaced; however, the dealer refused to repair the vehicle free of charge as stated in the recall. The manufacturer was made aware of the failure. The manufacturer agreed with the dealer. The approximate failure mileage was 88,750.

Mileage: 88,750

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 30 MPH, the ABS, traction control module, and steering column control module warning lights illuminated. The vehicle was driven to the dealer and diagnosed with steering column control module failure. The dealer reprogrammed the steering column control module; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 114,713.

Mileage: 114,713

The contact owns a 2014 Ford Fusion. The contact stated while his wife was driving approximately 35 MPH, the wife heard a crunching noise from the vehicle's front end and then the power steering stopped functioning. The contact stated his wife observed numerous unknown warning lights were illuminated. The contact's wife pulled over safely and had the vehicle towed to a dealer. The dealer stated that the vehicle had a power steering failure and determined that the steering rack needed to be replaced and reprogram the vehicle computer. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

I was driving down the highway when My car suddenly popped up a “hill start assist not available” “service AdvanceTrac” and “Steering loss stop safely” as my car completely lost all steering while merging almost causing me to wreck.

The power steering failed on my 2014 Ford Fusion. As I was driving I received a system alert and pulled over within a mile - the power steering was still functioning at this time. I pulled into a parking lot and turned the car off. When I restarted the car there were multiple similar alerts and the power steering was not functioning and the steering was locked up - almost impossible to move. Even the tow truck driver commented on how he was unable to budge it. I am lucky that I was able to pull over and park my car before the power steering failed. I had to get it towed to a local repair shop and they confirmed that the problem was corrosion in the fasteners or bolts of the electric power steering motor that caused the power steering motor to become dislodged. They informed me that there was a service bulletin out for this particular issue on Ford Fusions and to try to contact Ford about it. There is a recall for 2014 Ford Fusions regarding this issue but my VIN did not fall in the recall so Ford will not help with it. The repair shop was unable to do anything so I now have to have the car towed another 30 miles to a Ford dealership. The repair shop also told me as they were looking into it that the part alone would have cost $1200 and there will be additional programming needed.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 5 MPH and pulling out of a parking lot, an audible alarm in the vehicle activated. The contact stated that the vehicle then lost power steering functionality. The contact towed the vehicle to a certified mechanic who stated that the failure was related to high friction within the power steering. The bolts that held the module to the rack had severe rust. The contact was informed that the power steering needed to be repaired or replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under a service bulletin or a recall. The approximate failure mileage was 170,000.

Mileage: 170,000

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH, the power steering assist warning light illuminated. The contact stated that the steering wheel became difficult to maneuver while attempting to change lanes. The contact pulled over safely to the side of the road. The vehicle was towed to the residence; then driven by a family member to the local dealer. The dealer diagnosed a failure with the electric steering gear. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number 19V632000 (Steering). The approximate failure mileage was 105,000.

Mileage: 105,000

I first bought my 2014 Ford Fusion in 2020, a few months later the electronic power steering failed and locked up while the vehicle was in motion going 45MPH on the highway. Luckily, I was able to pull over far enough to wait for a tow truck to take me to a repair shop a couple miles away. The repair shop told me I needed my electric power steering rack and pinion replaced, they quoted me $2000 for parts, labor and realignment. I got my vehicle towed to my father's house as I do not have that kind of money and proceeded to order my own electronic power steering rack and pinion online which cost me $682.76 which my dad and I installed together. Fast forward 2 years later my power steering is starting to stiffen up again while driving and likes to 'stick' to the side I am turning the steering wheel to. This is a serious safety hazard which can and will end up putting someone in the ICU or even cause death. Ford Motor Company NEEDS to issue a recall for the electronic power steering in the 2013-2016 Ford Fusion vehicles. I will more than likely need to replace mine again just after 2 years of replacing it, I do not have the money to replace my power steering every 2 years. The first time this happened my car was at 76,000 miles and now at 107,400 miles it is happening again. I have read countless complaints online about this exact issue for the 2013-2016 Ford Fusion vehicles of all trim levels. PLEASE start an investigation and make Ford Motor Company issue a recall, I am begging you. Thank you

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 5 MPH and making a turn, the vehicle lost power steering functionality. The contact stated that the ABS and Hill Assist warning lights were illuminated. The vehicle was taken to the local dealer and the vehicle was diagnosed with a failure with the steering gear. The contact related the failure to NHTSA Campaign Number 19V632000 (Steering); however, the contact stated that her state was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000.

Mileage: 71,000

The contact owns a 2014 Ford Fusion. The contact stated while driving 35 MPH, he heard a crunching sound coming from the vehicle and then the steering wheel locked. The contact was able to stop the vehicle and move over to the side of the road. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the steering gear was failing and the failure was similar to the failure in NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was contacted and a complaint was filed with the manufacturer. The manufacturer then referred the contact to the NHTSA for assistance. The failure mileage was 124,607.

Mileage: 124,607

Arriving at a stop light and the steering failed. Display read " Steering Loss Stop Safely". Towed to local garage who diagnosed problem as the Steering Gear Motor. Ford has a recall related to the steering motor however they claim this VIN is not included. This VIN should be included in the recall (15V250000) (Ford's recall number 15S14). Located in northern New England. High salt area during winter. Very unlikely steering motor just stopped working without the elements having effect on an improperly sealed unit. Vehicle has 160844 miles.

The contact owns a 2014 Ford Fusion. The contact stated while driving 65 MPH, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact drove to his residence while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 126,000.

Mileage: 126,000

ABS CAME OUT WHILE I WAS DRIVEN AND WENT BACK OFF ALMOST EVERY 20 MINUTES.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a left turn, several unknown warning lights illuminated. In addition, the vehicle lost power steering functionality while the warning lights were illuminated. After the warning lights disappeared, the vehicle regained power steering functionality. The vehicle was not taken to a dealer. The ABS activated when turning. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Mileage: 80,000

2014 Ford Focus SE, with only 55xxx miles, while driving on the highway, power steering failed completely. This same issue is a known issue and has been reported many times. This issue with my vehicle almost caused an accident, because the power steering stopped working. This issue also causes stability control to stop working.

Steering wheel has locked in place after starting the car. 64,000 miles and now that I jammed the steering wheel loose, it sounds like there is sand in the column and it is incredibly hard to turn the wheel. The wheels won't go straight after the turn. It needs to be manually man handled.

My power steering all of a sudden went bye bye when I was driving it one day

Steering stopped working suddenly without warning and vehicle stalled and would not restart. I was stranded on a highway in a left turn lane. It was a very dangerous situation. Police had to provide safety and security until tow truck arrived. This Ford Fusion sudden steering failure has been documented in numerous complaints. It is an EXTREME SAFETY ISSUE!!! Ford refuses to acknowledge it and take responsibility for correction and repair. This should be classified as criminal negligence. Why hasn't the NHSTA taken action to force a recall?

The service steering assist light came on as the power steering was no longer functioning. I was driving when this occurred and had to wrestle my vehicle into the gas station I was coasting towards. Luckily, I wasn't going very fast and was able to find a safe area to pull over quickly. There was no other warning or indication that there may be an issue with he electric power steering system. I had the vehicle towed to Grand Island Auto Tech who diagnosed it as an internal steering rack failure. The steering rack is/was left at the garage as I believe it had a core charge. No one other than the repair garage inspected the steering rack.

The contact's mother owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked at his mother's residence, the vehicle was unable to be started. The contact stated that the battery was replaced by an independent mechanic. The contact stated that later the vehicle again would not start and was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the power steering gear was draining the battery. The contact was informed by the independent mechanic of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The contact stated while driving 35 MPH to the dealer, the vehicle lost power steering assist functionality. The vehicle was diagnosed and the contact was informed that the steering gear needed to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and the contact was informed that a case would be opened. The failure mileage was approximately 110,000.

Mileage: 110,000

Power steering stopped working while driving. Could barely turn the wheel. hillside assist, power steering, and ABS lights all came on at the same time. Had it Towed to Davidson Ford in clay ny they said its the Electric rack and pinion gear assembly and it's a common problem with this vehicle. When looking into this issue I noticed there has been issues and recalls on the steering with these cars and other Ford vehicles. They Quoted me 3356.96

The car is making a grinding noise when turning the steering wheel in either direction. Mechanic at Ford dealership service said there is no power steering fluid involved with this type of steering. The internet has many comments from owners that have had the same problem and no recall is shown for this VIN# Owners have reported paying for more than one repair for the same problem. Some have reported paying very expensive charges and the problem returned in a short time. We bought this car for a grandchild who really likes the car and now we are concerned that it is not safe to drive.

Vehicle steering wheel started to bind up then all loss of power steering, lost control at 70 mph. noticed there is a former complaint for NHTSA CAMPAIGN ID: 15V250000, dealership is making me pay over 2000$ for the repair Even though the bolts are corroded and 2 broken off.

My steering assist no longer works. Every turn I make is difficult and and unsafe. This problem occurred with no accidents or anything. I was driving one day and I felt it go away. I noticed there was a recall with this issue on the year of my car, however not under my VIN. I’d like this to be looked into.

The steering wheel just froze when I was driving at 30 miles an hour. I got a message on the display that said "Steering Fault Assist Service required." The service center found that the issue was in the steering rack and the sensors in it.

The car was bought in North America. It has been driving in Belarus, in Minsk for a long time. 12.12.21 I was driving with the children. I heard a crack in the steering rack. This created a threat to the safety of my family. The car began to drive poorly, there was a risk of an accident. turned to an official dealer of Ford Belarus, two mounting bolts of the amplifier were cut off and the steering rack was damaged. They promised to change it for free, but on 01/05/22, they called me and said that a replacement was refused, because my car was not in the revocable Ford company. I am ready to file a lawsuit because I was not warned about this safety fault and could have died with my children in an accident. Thank you.

I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight

I purchased the car from Carvana in February of 2021. 2 months after purchase there were issues with the steering. I brought it to a mechanic to find out that the bolts had corroded and were completely sheared off causing the steering gear motor to be seperated from the steering gear. I found that this make and model (and year) of my vehicle is well known for this exact issue and was subject to a recall in august of 2019 (recall number 19V632000) however my VIN is not flagged as having this issue (which it clearly does as i cannot even drive my car now). My car was originally sold in Michigan and according to the carfax has remained in areas where road salt would be an issue for the bolts in question. I have contacted Ford and been told there is nothing they can do. It is now a very costly fix and i still owe on the car. It is clear that the recall needs to be expanded to additional VINs immediately. Incident date reflects date car was officially diagnosed at an official ford service center. Ford uses sub par bolts and as such a system that should last the life span of the car did not and i am left paying. The diagnostic report was vague and wrong - a recall fix was never completed

I JUST BOIGHT THIS CA 10/22/21 FROM A LOCAL DEALERSHIP, I REALIZED THE CAR HAD ISSUES BY THE 3RD DAY AFTER WHEN THE CAR HAD A FRONT TIRE BLOWOUT AND AFTER I REPAIRED BOTH TIRES ON DRIVERS SIDE I CONTACTED THE DEALERSHIP TO TALK TO THEM ABOUT THE ALIGNMENT CAUSE THE CAR WAS PULLING. THE DEALERSHIP HAD THERE AUTOMOTIVE SPECIALIST DRIVE THE VEHIACLE.THE DIAGNOSIS TO MY COMPLAINT WAS THAT THE VEHICLE WAS FINE AND WOULD MAKE TO CALIFORNIA AND BACK. ABOUT A WEEK LATER THE CAR WAS GIVING ME ERROR THAT THE CHARGING SYSTEM NEEDED ATTENTION. THE DEALERSHIP HAS GIVEN ME LIMITED WARRANTY WHEN I PURCHASED BUT HAVE A STRICT RULE ABOUT BRINGING IN VEHICLE BY 9AM BUT I WAS UNABLE TO GET A SCHEDULED DATE CONFIRMED SO I TRIED CHARGING THE BATTERY WITH CABLES AT THAT POINT THE CABLES CAUGHT ON FIRE AFTER DIFUSING THAT ISSUE I WAS ABLE TO JUMP CAR AND GET HOME THE NEXT DAY I PURCHASED A BATTERY CHARGER AND CHARGED MY BATTERY AT HOME FOR 24 HOURS . I APPPLIED BATTERY IN THE CAR THE DAY AFTER AND WEMT TO TEST DRIVE IT, IT LEFT ME STRANDED AND I HAD TO HAVE IT TOWED HOME THE CAR HAD COMPLETELY SHUT DOWN AT THAT POINT SO I TOOK IN MY OWN HANDS TO JUST SEND IT TO THE LOCAL FORD DEALERSHIP INSTEAD OF THE DEALERSHIP WHERE I BOUGHT CAR FROM CAUSE THE LENGTH OF TIME IT TAKES TO GET THEM TO CALL YOU BACK IS LENGTHY AND I NEED TO GET TO WORK AND BACK ITS IMPORTANT SO I HAD CAR TOWED FROM MY HOME TO MAXWELL FORD. I ALSO HAD LEARNED OF 6 RECALLS THAT HAD BEEN LEFT UNATTENDED TO SO I FIGURED I WOULD GET THOSE FIXED AT THE SAME TIME AS THE ISSUE WITH THE BATTERY . THE VEHICLE HAS BEEN IN THE SHOP SINCE THE 11TH OF DECEMBER WITH NOW A COST OF ALMOST 5600 DOLLARS AND THATS WHERE I AM WITH THINGS.

The contact owns a 2014 Ford Fusion. The contact stated that at start-up the “Steering Assist Default Service Alert” and “Service Advance Trac” messages were displayed. The contact stated that the power steering assist was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering gear housing had detached due to corrosion and needed to be replaced. The dealer referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,490.

Mileage: 52,490

Driving my 2014 Ford Fusion I lost power steering when making a right hand turn almost causing me to lose control of the vehicle and almost hit a full bus stop. I have heard a number of people that have had the same issue, Ford recalled this for previous model years.

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was being inspected, the contact learned that the vehicle was leaking power steering fluid. The contact took the vehicle to the dealer who confirmed the power steering fluid leak. Additionally, the gear shaft had failed to function correctly. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

Mileage: 89,000

While driving, my steering wheel locked and it felt as if I was driving a vehicle without power steering and it became hard to turn my wheel and two service lights came on; the stability control. It was normal road conditions on a straight road.

My steering wheel is ready to fall off. Certain 2014 Ford Fusions have a recall for this problem and my vehicle is not one of them.The car cannot be driven at this time since my steering is affected,When I called Ford they say even if my car does have this problem I will have to pay for it.This vehicle only has 15 k miles on it.

Vehicle engine stopped and the following warning appeared: Steering Assist Fault Service Required. The vehicle engine would not turn back on. Failure occurred at 97344.8. Vehicle is regularly serviced. Vehicle will be towed to dealer.

While I was driving the power steering completely shut down and locked up like crazy. this car only has 60k miles on it. I talked to the dealership and they say they have seen this happen with Ford Fusions with less than 20K miles and it has been quite a problem. I also looked it up, and there are a lot of us that have had this happen with low miles and low years of ownership. This is such an issue that Ford doesn't even replace it with the same part and has a revision they are installing.

vehicle lost power steering mid turn almost causing loss of control, found multiple recalls for this issue in other years and models of the Ford Fusion.

While driving my 2014 Ford Fusion SE purchased in Ohio the power steering suddenly went out. This jeopardized the safety of my own children, children playing in my neighborhood, as well as, my own safety when I was left unable to steer the car. An independent mechanic diagnosed the problem. The driving gear was exposed to salt and brine due to the harsh Ohio winters. The sub-quality bolts, used by Ford, corroded and sheered allowing the driving gear to become completely detached. There is already a recall for this very issue, Reference# 19V632000. I ask that my vehicle be added to this recall. Thank you for your dedication to keeping our roads and families safe. In Christ, S. Alex Yates Youth Minister Church of the Holy Angels

I WAS DRIVING ON EXPRESSWAY WITH MY KIDS. WHEN THE STEERING WHEEL LOCK UP MID DRIVING AND I COULDNT CONTROL THE WHEEL VERY DANGEROUS. ESPECIALLY HAPPENING ON THE EXPRESSWAY WITH MY CHILDREN ABOARD. WORST COULD HAVE HAPPEN BUT THANK GOD I WAS ABLE TO DODGE AN CAR AN SLOW DOWN TO I STOP AN TURN ON HAZZER LIGHTS AND BREAK. I COULDNT TURN THE WHEEL AT ALL IT WAS VERY SCARY EXPERIENCE. IT WAS DISPLAYING MESSAGES PWER STEERING FAILURE AND ONE OTHER MESSAGE. I TRIED TURNING CAR OFF AND TURNING IT BACK ON BUT THAT DIDNT WORK. I HAD TO GET THE CAR TOWED TO FORD DEALERSHIP IN UNION CITY, GA. WHERE THEY FOUND OUT IT WAS THE PWERSTEERING SYSTEM THAT FAILED COSTING $2600 IN REPAIRS THAT I DIDNT HAVE AND I NEEDED MY CAR FOR WORK. SO I HAD TO COME UP WITH THE MONEY TO FIX AN REPAIR THAT SHOULDNT HAVE HAPPEN. MY KIDS AND I COULD HAVE BEEN KILLED. THIS HAPPEN JUNE 2020 I HAVE CALLED SEVERAL TIMES SUDMITTED DOCUMENTS OF REPAIRS AND RECIEPTS. STILL NO WORLD ON ADDING IT TO THE RECALL LIST TO SAVE OTHERS KNOWNING THIS HAS BEEN AN MAJOR ISSUE IN THESE CARS AS WELL AS i WAS TOLD THAT YOU ALL WOULD REIMBURSE ME FOR REPAIRS. STILL NO WORD YET AND ITS BEEN A YEAR. SOMEONE PLEASE HELP.

I was driving and all of a sudden these alerts popped up and my power steering was lost.

I pulled out of my drive way and immediately the dash board lite up saying hill start assist not available, steering assist fault service required. So I backed up to the drive way and the power steering completely stopped working.

The contact owns a 2014 Ford Fusion. The contact stated while driving at various speeds, the stability control off and steering assist fault messages was displayed on the instrument panel. The vehicle loses power steering functionality. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 19V632000 (Steering) however, the failure persisted. The contact then took the vehicle to Bob Thomas Ford West (5321 Illinois Rd, Fort Wayne, IN 46804) where they performed a diagnosis and informed him that the steering gear needed to be replaced. The contact stated that the steering gear should have been replaced under the initial recall. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 60,000.

Mileage: 60,000

A warning message appeared referring to the steering system and hill assist. I have had the vehicle since 2017 and kept up maintenance as recommended by Ford. The steering becomes difficult at low speeds but improved with acceleration. This is a safety hazard because when slowing down to make a turn the delay from the struggle to turn the steering wheel could result in a collision. I have had the vehicle towed to the dealership for service. When checking recalls on the NHTSA app by YEAR/MAKE/MODEL, I discovered that this issue is common for drivers of my particular vehicle. See info below from www.NHTSA.gov: “ Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.” I live in NC and the vehicle has been through 3 Winters which could be responsible for the issue since salt is constantly spread on the roads to make driving conditions safer when ice and snow are present; however, NC is not one of the states being included in Recall number 15S14. I feel that NC should be included considering salt is used during winter.

I WENT TO HAVE MY CAR INSPECTED AND IT PASSED BUT THEY GAVE ME A FORM WITH 4 RECALLS I NEED TO HAVE REPAIRED AT NO CHARGE ASAP PLEASE

PURCHASED THE 2014 FORD FUSION WITH 63,845 MILES ON IT. TWO WEEKS AFTER PURCHASE THE POWER STEERING LOCKED UP WHILE DRIVING (TURNING THE VEHICLE) AND ALMOST CAUSED AN ACCIDENT. TOOK IT BACK TO THE CAR DEALERSHIP WHERE IT WAS PURCHASED AND IT NEEDS A NEW STEERING RACK. RESEARCH INTO THIS SHOWED THAT FORD FUSIONS IN EARLIER YEAR MODELS HAD A RECALL FOR THIS VERY SAFETY CONCERN AND REPORTS OF MANY OTHERS IN THE MORE RECENT YEARS CONTINUING TO HAVE THIS SAFETY ISSUE.

Mileage: 63,900

OUR POWER STEERING NO LONGER WORKS A MESSAGE ON THE DASH SAYS POWER STEERING ASSIST FAULT SERVICE REQUIRED. CONSUMER REPORTS SAYS THERE IS A RECALL FOR FORD FUSIONS THE SAME YEAR UNDER RECALL NUMBER 19S26. MY CAR IS NOT INCLUDED IN THIS RECALL HOWEVER IT IS HAVING THE SAME ISSUE THIS ISSUE IS TAKING PLACE IN COLD-WEATHER STATES DUE TO CORROSION VIA SALT WE LIVE IN NH.

Mileage: 83,100

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE CONTACT'S FATHER STARTED THE VEHICLE HOWEVER, THE STEERING WHEEL CEASED AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND WOULD NOT BE REPAIRED FREE OF CHARGE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

LOST MY POWER STEERING, WHILE I WAS PARKED AT MCDONALDS, HILL ASSIST LIGHT AND ADVANCE TRAC LIGHTS ARE ON. I CAN NOT DRIVE IT WITH NO POWER STEERING.THE CAR WAS IN PART, WHEN I PUT IT IN REVERSE, BOTH LIGHTS CAME ON AND NO POWER STEERING PUT IT BACK IN PART, TURN THE ENGINE OFF, I TRIED THID THREE OR FOUR TIMES, FINALLY I HAD POWER STEERING AGIAN, DROVE 16 MILES TO HOME AND IT HAPPENED AGAIN. SO DOWN IT JUST SITS THERE, I'M NOT GOING TO DRIVE IT AGAIN UNTIL IT;S FIXED. I CAN'T AFFORD TO FIX IT IF IT'S GOING TO COST THOUSANDS OF DOLLARS, THERE SHOULD BE A RECALL, TOO MANY PEOPLE HAVING THE SAME THING GO WRONG.

Mileage: 94,000

I WAS MERGING INTO THE LEFT LANE TO TAKE A 30FT ROUNDABOUT AT 20-25 MPH AND MID CIRCLE THE CARS POWER STEERING CUT OFF, PULLING CAR TO THE OUTSIDE MEDIAN. WARNING LIGHTS CAME ON, LOSS OF TRACTION CONTROLS AND SOMETHING TO DO WITH HILL PARKING.

Mileage: 123,000

MY POWER ASSIST MOTOR BOLTS BROKE WHEN DOING A 3 POINT TURN CAUSING THE CAR LOOSE ITS POWER STEERING. RESEARCHED FORD RECALLS FOR 2013-2015 FUSIONS AND FOUND THERE IS A RECALL FOR THIS EXACT ISSUE. RECALL 15S14 WHICH STATES THE CORROSION PROBLEM. MY CAR IS REGISTERED IN CT AND SHOULD BE INCLUDED BUT FORD SAY IT DOES NOT APPLY TO MY VIN. THE MECHANICS AT FORD AGREE THAT THIS SHOULD BE COVERED BUT THEY ARE UNABLE TO DO ANYTHING WITHOUT FORDS PERMISSION. THE COST IS $2700. I AM LOOKING TO GET THIS COVERED UNDER THE RECALL BUT I AM STUCK. I HOPE SOMEONE WILL CONTACT ME.

Mileage: 120,000

FROM COLD START, POWER STEERING FAILURE. STEERING WHEEL IMPOSSIBLE TO TURN WITH ENGINE RUNNING. INSTRUMENTATION WARNING LIGHT AND MESSAGE: "STEERING ASSIST FAULT...SERVICE ADVANCE TRAC." VEHICLE NOT DRIVABLE. 72,715 MILES ON VEHICLE.

Mileage: 72,715

TRANSMISSION IS SLIPPING REALLY BAD. IT STALLS WHILE DRIVING AND TRYING TO ACCELERATE. IT ALSO SHIFTS OUT REALLY ROUGH. THE ELECTRICAL SYSTEM STAYS ON EVEN WHEN THE CAR IS OFF I'VE ALREADY REPLACED REFURBISHED TRANSMISSION AND THE WHEEL BEARING. I FEEL VERY UNSAFE AND DON'T ALLOW MY KIDS TO RIDE IN CAR FOR NOT KNOWING WHAT COULD HAPPEN. EVEN WHILE CAR IS IDLING THERE A LOUD KNOCK

Mileage: 86,745

MY CAR, A 2014 FORD FUSION SE, WAS PARKED IN MY DRIVEWAY ON 1/2/2021, EVERYTHING WAS FINE ON 1/3/2021 I STARTED THE CAR AND MY POWER ASSIST DID NOT WORK AND AN ERROR OF "STEERING ASSIST FAULT SERVICE REQUIRED", "SERVICE ADVANCETRAC", "HILL ASSIST OFF" AND MY TRACTION LIGHT CAME ON STATING IT IS OFF. THIS CAR HAS 74036 MILES AND HAS NEVER HAD A PROBLEM. I CALLED THE FORD DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS FOR THIS. THE CAR WAS STATIONARY WITH NO REASON FOR THESE PROBLEMS.

Mileage: 74,036

START THE VEHICLE A FAULT IS DISPLAYED ON DASHBOARD STEERING ASSIST FAULT. THE STEERING WHEEL DOES NOT TURN, CAN NOT DRIVE THE CAR.

Mileage: 52,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Mileage: 73,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AT SPRINGFIELD FORD LINCOLN (50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700) HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR AND THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,522.

Mileage: 38,522

THE POWER STEERING KEEPS GOING OUT FOR NO REASON WHEN I AM DRIVING IN ANY KIND OF WEATHER. IT 1ST HAPPENED WHEN I WENT THROUGH A PUDDLE ON 2 OCCASIONS BUT HAPPENED AGAIN ON A SUNNY DAY WHEN I WAS ON THE HIGHWAY

Mileage: 50,000

"STEERING LOSS" , "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAIL" INDICATOR ON DASH CAME ON AT AROUND 94,000 MILES WHILE DRIVING ON THE HIGHWAY WITH NO PRIOR MECHANICAL ISSUES OR INDICATORS OF MECHANICAL FAILURE. LUCKILY I WAS ABLE TO STEER (VERY DIFFICULT/STEERING WHEEL STIFF) OFF THE ROADWAY. VISUAL INSPECTION OF VEHICLE SHOWS NO DAMAGE TO MECHANICAL COMPONENTS. I BELIEVE ELECTRIC POWER STEERING COMPONENT OR SENSOR IS CAUSING SYSTEM TO LOCK UP AND COULD HAVE VERY WELL ENDED VERY BADLY FOR ME AND MY FAMILY.

Mileage: 94,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STEERING WHEEL MADE AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING WHEEL WAS INSPECTED AND IT WAS DETERMINED THAT THE AN ELECTRONIC STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TECHNICIAN TURNED THE STEERING WHEEL AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER LINDQUIST FORD INC (3950 MIDDLE RD, BETTENDORF, IA 52722) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT'S WIFE DROVE THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE STEERING GEAR PMI MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Mileage: 98,000

I WAS DRIVING ON A CITY STREET AND LOST POWER STEERING RENDERING ME UNABLE TO CONTROL MY VEHICLE WHILE I WAS TURNING. I WAS DRIVING AT 40 MPH. WARNING LIGHT FLASHED AFTER MY STEERING WHEEL BECAME HARD TO TURN. IT WAS RAINING OUT WHICH MADE THE SITUATION EVEN MORE DANGEROUS AND I HAD MY FAMILY IN THE VEHICLE. I BELIEVE THE POWER STEERING MODULE SINCE IT'S ELECTRIC WAS AT CAUSE. LUCKILY I WAS ABLE TO BRAKE AND PULL INTO A LESS BUSIER STREET.

Mileage: 75,000

LOOSE STEERING WHEEL

AS I WAS DRIVING AT APPROX. 50 MPH ON THE HIGHWAY, THE ELECTIVE POWER STEERING ON THE VEHICLE DISABLED. MY STEERING WHEEL LOCKED AS STEERING ASSIST AND HILL START ASSIST LIGHTS STARTED FLASHING. THIS COULD EASILY HAVE CAUSED A SERIOUS CRASH AND WAS EXTREMELY DANGEROUS. I ALREADY HAD A RECALL ON THE STEERING WHEEL BOLTS COMPLETED A FEW MONTHS AGO.

Mileage: 25,000

THE NOTIFICATION APPEARS AS POWER STEERING ASSIST FAULT SERVICE REQUIRED, THIS HAPPENS DURING THE DRIVE, WHICH POSES A SERIOUS RISK, I THINK THIS HAS TO BE DEALT WITH. AND FORD WANTS TO CHARGE CUSTOMERS 1800$ FOR THIS

Mileage: 120,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 30 MPH, THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL TO SLOWDOWN AND STOP IMMEDIATELY. THE DRIVER PULLED OVER AND CALLED THE CONTACT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS DRIVEN TO CLASSIC FORD OF MADISON (6251 N RIDGE RD, MADISON, OH 44057), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

A PRIOR COMPLAINT HAS BEEN MADE RELATIVE TO THIS VEHICLES STEERING ON OR ABOUT 30 DAYS PRIOR TO A SERIOUS ACCIDENT WHICH OCCURRED TO THE STEERING. ENROUTE TO MY EMPLOYMENT. AFTER DRIVING THE VEHICLE FOR APPROX 5 MIN INTO MY DRIVE I TURNED AROUND IN A LOCAL DRIVEWAY TO PROCEED BACK TO MY RESIDENCE ON A STRAIGHT PAVED HIGHWAY WITH WET, DARK, DOWN-GRADE CONDITIONS THE VEHICLES STEERING INDICATOR LIGHTS SUDDENLY CAME ON AND THE VEHICLES STEERING TURNED SLIGHTLY TO THE LEFT WITH HARDLY NO BRAKING ABILITY CAUSING MY VEH TO LEAVE THE ROADWAY TRAVELING ON SLICK WET GRASS DOWN-HILL 150' FT. STRIKING SEVERAL TREES CAUSING SERIOUS PERMANENT INJURIES FRACTURING MY RIGHT FEMUR AND HIP, ALONG WITH SIGNIFICANT HEAD INJURIES TO MY FOREHEAD. (1) DRIVER OCCUPANT. THE DRIVER AND SIDE AIRBAGS DEPLOYED, NO PASSENGER DEPLOYMENT. THE VEH HAD JUST BEEN ALIGNED ON 2 OCCASIONS WITH 4 NEW TIRES. THIS VEH NEEDS INVESTIGATED FULLY FOR MFG, DEFECTS AND RECALL. AFTER LOOKING ONLINE I FIND SIGNIFICANT REPORTING OF THE SAME OCCURRENCES. I DO HAVE PHOTOS OF THE VEHICLE. *TR

Mileage: 90,000

COMPLETE LOSS OF STEERING. CAR WARNINGS ON INSTRUMENT PANEL WHILE DRIVING AND VEHICLE HAD COMPLETE STEERING SHUTDOWN. COULD NOT TURN WHEEL AND ALMOST HAD AN ACCIDENT. FORD IS AWARE OF THESE POWER STEERING MODULE FAILURES AT LOW MILEAGES; MINE IS ONLY 63,519 MILES, BUT REFUSES TO RECALL OR REIMBURSE OWNERS UNTIL THE NHTSA TAKES ACTION. ARE WE JUST WAITING FOR PEOPLE TO DIE OR BECOME INJURED? MY CASE NUMBER WITH FORD IS [XXX]. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS YOUR ATTENTION, AGAIN! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 63,505

SIMILAR TO OTHER RECALLS, THE STEERING RACK ON MY VEHICLE IS DAMAGED AND CAUSES GRINDING WHEN TURNING THE WHEEL WHILE STATIONARY OR IN MOTION AT SPEEDS UNDER 35MPH, CAUSING STIFFNESS IN THE WHEEL AND SLIGHT LOCKING. THIS SEEMS CONGRUENT WITH DAMAGE FROM RECALLS 15S14 AND 15R01 IF NOT HANDLED PROPERLY. *TR

Mileage: 121,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING CEASED WITH THE HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCE TRAC, AND POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AUTONATION FORD UNION CITY (4355 JONESBORO ROAD, UNION CITY, GA 30291, (770) 674-6075) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,800.

Mileage: 30,800

I WAS DRIVING DOWN A CITY STREET AND THE TRACTION CONTROL LIGHT CAME ON AND I COULDN'T TURN MY STEERING WHEEL. WHEN I ATTEMPTED TO TURN THE WHEEL IT MADE A GRINDING NOISE AND ACTED LIKE IT WAS OUT OF POWER STEERING FLUID. MY CAR DOES NOT HAVE POWER STEERING FLUID. I CONTACTED THE DEALERSHIP AND THEY SAID THE POWER STEERING CONTROL MODULE WAS OUT. THERE IS A RECALL ON THAT PART ON MY TYPE OF VEHICLE BUT NOT ON MY SPECIFIC VEHICLE. *TR

Mileage: 94,000

THE STEERING GEAR BOLTS AND INNER STEERING GEARBOX ON MY 2014 FORD FUSION ARE VISIBLY CORRODED. THE CORROSION ON THE STEERING YOUR BOLTS CAUSE THE BOLTS TO SNAP AND HEALTH IN CAUSED THE STEERING GEARBOX TWO SEPARATE. THERE SHOULD BE NO CORROSION ON THE INSIDE OF THE STEERING GEARBOX SINCE THE STEERING GEARBOX IS SUPPOSED TO BE A SEALED IN IT. I CONTACTED FORD MOTOR COMPANY ON MAY 20, 2020 TO ASK THEM TO ADD MY VEHICLE TO THE RECALL LIST FOR THE STEERING GEARBOX THE FORD MOTOR COMPANY REPRESENTATIVE WHO I WAS SPEAKING WITH TOLD ME MY CAR HAS BEEN SERVICED FOR THE RECALL IN OCTOBER 2018 HOWEVER MY CAR STILL HAVE THE ORIGINAL BOLTS TO ASK THEM TO ADD MY VEHICLE TO THE RECALL LIST FOR THE STEERING GEAR BOLT THE FORD MOTOR COMPANY REPRESENTATIVE WHO I WAS SPEAKING WITH TOLD ME MY CAR HAD BEEN SERVICED FOR THE RECALL IN OCTOBER 2018 HOWEVER MY CAR STILL HAS THE ORIGINAL ALUMINUM TORQUE BIT HEAD BOLTS WHEN THE BOLTS SNAPPED IN MARCH 2020, I WAS INFORMED THAT THE RECALL SHOULD HAVE REPLACE THE BOLTS WITH HEX HEAD BOLTS. I TOOK A LOT OF PICTURES AND I HAVE VIDEOS STORED ON MY MOBILE PHONE SHOWING THE DAMAGES TO MY VEHICLES STEERING GEARBOX AND THE STEERING GEAR BOLTS. FORD MOTOR COMPANY SAID THAT ALL THEY CAN DO IS NOTE THAT THE BOLTS HAVE SNAPPED BUT WOULD NOT TAKE FURTHER RESPONSIBILITY IN THE MATTER OF ISSUING RECALL OR REPAIRING THE CURRENT BROKEN PARTS IN MY STEERING GEAR MOTOR BOX UNIT. PLEASE INVESTIGATE THESE ISSUES OR ADD MY CAR TO THE RECALL LIST SO THAT THE NECESSARY REPAIRS CAN BE DONE WITHOUT COSTING MYSELF THOUSANDS OF DOLLARS FOR SOMETHING THAT SEEMS TO ME TO BE CLEARLY A RECALL ISSUE. *TR

WHILE DRIVING THE STEERING WHEEL MOVES UP AND DOWN SIDE TO SIDE. HARD TO STEER WHILE DRIVING BECAUSE ITS LOOSE. TURING A CURVE OR DRIVING STRAIGHT WILL MAKE YOU NERVOUS. WITH THE STEERING WHEEL BEING LOOSE YOU HAVE TO HOLD A CERTAIN WAY SO IT WANT GO THE OPPOSITE DIRECTION

Mileage: 25

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING CEASED. THE CONTACT STATED THAT POWER ASSIST FAULT SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,419.

Mileage: 109,419

WAS DRIVING IN A SMALL CITY AT ABOUT 20 MILES AN HOUR. GOING AROUND A SLIGHT BEND, MY VEHICLE SUDDENLY BECAME IMPOSSIBLE TO STEER AND I ALMOST HIT INTO THE CURB ALONG SIDE THE ROAD. THE HILL ASSIST AND SERVICE ADVANCETRAC LIGHT CAME ON. I STOPPED THE VEHICLE, SHUT IT OFF AND TURNED IT BACK ON. THE WARNING LIGHTS STAYED ON, BUT I REGAINED MOST OF THE STEERING BACK. VEHICLE IS CURRENTLY HARD TO STEER AND THE WHEEL DOES NOT RETURN INTO PLACE SMOOTHLY AFTER TURNING. WHEN RETURNING INTO PLACE IT FEELS LIKE IT HAS RESISTANCE AND JERKS SLIGHTLY. I TOOK TO A LOCAL MECHANIC WHO ONLY HAD TIME TO LOOK OVER IT QUICKLY. HE TOLD ME THE CODE WAS FOR A STEERING ANGLE SENSOR AND AFTER RESETTING THE CODES, THE WARNING LIGHTS STAYED OFF BUT THE STEERING PROBLEMS DIDN'T GO AWAY. HE TOLD ME I HAD TO CONTACT A FORD DEALER TO READ THE CODE FURTHER. CONTACTED FORD AND THEY CANT FIT ME IN FOR TWO WEEKS. DO NOT CURRENTLY HAVE A VEHICLE...

Mileage: 114,900

I WAS DRIVING AND RECEIVED A MESSAGE STATING THAT THERE WAS A POWER STEERING LOSS AND TO STOP; NOT SAFE.

Mileage: 136,910

MY CAR CONTINUES TO SHIMMY AND SWAY WHEN DRIVING AT SPEEDS OVER 40 MPH AS IF I NEED AN ALIGNMENT. I HAVE CHANGED THE SWAY BAR LINKS, WHEEL BEARINGS HAD AN ALIGMENT AND PURCHASED NEW TIRES. EVERY THING DONE WAS RECOMMENDED BY JBA GLENBURNIE, WHERE I PURCHASED THE CAR IN APRIL OF 2019. I HAVE TAKEN IT TO MR. TIRE, FIRESTONE AND THE DEALER AND NO ONE CAN SEEM TO TELL ME WHAT THIS ISSUE IS. THIS VEHICLE IS NOT SAFE WITH THE ISSUES I AM HAVING. THE ONLY OTHER THING LEFT TO CHANGE IS THE UPPER AND LOWER CONTROL ARMS BUT FIRST I HAVE TO REPLACE THE FUEL SYSTEM. FOR SOME STRANGE REASON I DONT THINK ITS IN THE SUSPENSION I BELEIVE IT IS IN THE POWER STEERING COMPONETS OF THE VEHICLE. THIS REALLY HAS ME PUZZLED AND I FEEL LIKE IM BUILDING A NEW CAR

Mileage: 89,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. CONTACT STATED THAT WHILE MAKING A LEFT TURN DRIVING 5 MPH, THE STEERING WHEEL CEASED AND BECAME DIFFICULT TO TURN. NO WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO TURN THE STEERING WHEEL BACK STRAIGHT AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AL SPITZER FORD 3737 STATE RD, CUYAHOGA FALLS, OH 44223 , (330) 541-5664 WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,120.

Mileage: 73,120

2014 FORD FUSION ALL RECALLS HAVE BEEN DONE. WHILE TURNING A SLIGHT CORNER STEERING WHEEL LOCKED NO POWER STEERING FOR A SHORT DISTANCE, AFTER FINISHING THE CORNER STEERING WHEEL BEGAN TO WORK AGAIN. I CAN NOT AFFORD A $2000 DOLLAR REPAIR BILL ON SOMETHING THAT IS OBVIOUSLY A DEFECTIVE PART. RECALL THIS FORD BEFORE SOMEONE GETS KILLED. 82,000 KMS ON CAR WELL MAINTAINED NO OTHER ISSUES THUS FAR?

Mileage: 36,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30-35 MPH, WITHOUT WARNING, THE POWER STEERING BECAME INOPERABLE. THE CONTACT STATED THAT THE STEERING AND ELECTRONIC STABILITY WARNING LIGHT WERE ILLUMINATED AFTER THE FAILURE. THE CONTACT STATED THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO GENTILINI FORD, 555 JOHN S PENN BLVD, WOODBINE, NJ 08270, (609)861-0100, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,300.

Mileage: 64,300

DIDN'T RECEIVE ANYTHING ABOUT THIS PROBLEM WHATSOEVER.

ON 12/12/2019 WHILE BACKING DOWNHILL OUT OF MY DRIVEWAY, SEVERAL OF MY 2014 FORD FUSION HYBRID'S WARNING SYSTEM ALERTS FLASHED ON INCLUDING: POWER STEERING ASSIST FAILURE, ADVANCEDTRAC FAILURE AND HILL START ASSIST FAILURE. I IMMEDIATELY STOPPED THE ENGINE AND CONSULTED THE OWNER'S MANUAL WHICH ADVISED RESTARTING THE ENGINE AFTER WAITING AT LEAST 10 SECONDS. WHEN THE SAME SERIES OF ALERTS RECURRED, DESPITE THE LACK OF POWER STEERING I DROVE IT TO BORGMAN FORD MAZDA IN GRANDVILLE, MICHIGAN. TODAY, I WAS INFORMED THAT THE PROBLEM WAS DUE TO AN ELECTRONIC MALFUNCTION/FAILURE WITHIN THE POWER STEERING CONTROL MODULE. I WAS ALSO INFORMED THAT "FIX" WOULD NOT BE COVERED UNDER ANY FORD MOTOR WARRANTY OR RECALL AND THAT THE ESTIMATED COST OF REPAIR WAS $2200! CONTACTING FORD MOTORS' CUSTOMER SERVICE DIRECTLY PROVED FRUITLESS SINCE MY WIFE WAS TOLD THAT FORD MOTORS WAS UNABLE/UNWILLING TO OFFER ANY FINANCIAL ASSISTANCE BUT BUT THEY DID STRONGLY "SUGGEST" THAT WE HAVE THE REPAIR COMPLETED BUT TO "SAVE OUR RECEIPTS" JUST IN CASE AT SOME FUTURE TIME A RECALL FOR THIS SPECIFIC PROBLEM WAS ISSUED. ODOMETER MILEAGE- 39700. *** THIS VEHICLE WAS AFFECTED AND SERVICED FOR SAFETY RECALL NOTICE 18S08 / NHTSA RECALL 18V-167 (STEERING WHEEL ATTACHMENT BOLT REPLACEMENT) WHICH WAS PERFORMED ON 7/24/2018.

Mileage: 39,700

WHILE DRIVING HOME FROM WORK I LOST ALL POWER STEERING COMPONENTS OF MY CAR. POWER STEERING ASSIST FAULT, HILLSIDE ASSIST FAULT, & SERVICE REQUIRED CAME UP ON DASH. 72K THIS HAPPENED AT. I HAD THE ORIGINAL RECALL DONE ON THE STEERING COLUMN BOLTS, BUT NOW, WHAT FORD SHOULD HAVE PREVENTED IN THE RECALL HAS HAPPENED.

Mileage: 72,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235, (214) 296-4416) WHERE IT WAS DIAGNOSED THAT THE GEAR BOLT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 18V632000 (STEERING); HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,400.

Mileage: 101,400

ITS BEEN 3 YEARS SINCE I HAVE HAD MY CAR AND I HAVE NOT BEEN NOTIFIED BY FORD THAT I HAVE A RECALL. NOT BY PHONE, EMAIL, OR EVEN IN PERSON. THE ONLY REASON I KNOW I HAVE THREE IS BECAUSE OF MY FAMILY MEMBER WHO NOTIFIED ME. I HAVE CALLED MULTIPLE FORD DEALERSHIPS TO COMPLAIN AND GET IT FIXED BUT THEY DON'T SEEM TO WANT TO HELP. EVERY TIME I GO OR CALL THEY TAKE MY NUMBER AND THAT IS IT. SO I JUST KEEP GOING TRUSTING THEY WILL CALL ME BACK. AND THIS WEEK MY CAR STARTS TO HAVE TROUBLES AND MY TRANSMISSION HARD SHIFTS INTO SECOND GEAR AND I DAMAGE THE FRONT AND BUMPER OF MY CAR. I TOOK IT TO MY LOCAL MECHANIC AND HE SAYS THE PROBLEM COMES FROM THE RECALLED PART. AND NOW MY CAR IS PARKED UNTIL I CAN GET IT FIXED AND I HAVE CALLED FORD AND THEY WONT HELP.

Mileage: 159,532

STEERING WHEELS LOOKS WHILE ON DRIVE AND ALL TRACK CONTROL LIGHTS LIGHT UP MAKING IT HARD TO CONTROL THE WHEEL. IT ALSO SLOWS THE CAR DOWN.

Mileage: 87,000

DRIVING CAR AND "POWER STEERING FAILURE" NOTIFICATION CAME UP ON THE CONSOLE. IMMEDIATELY WAS VERY DIFFICULT TO TURN STEERING WHEEL. STRUGGLED TO GET THE CAR HOME AND OFF THE ROAD. SEARCHED THE ISSUE AND SAW A RECALL FOR 2010-2013 VEHICLES AT SIMILAR MILEAGE POINT.

Mileage: 68,600

I WAS TAKING MY BABY TO DAYCARE AND MY CAR JUST STOPPED STEERING....

Mileage: 61,000

THE POWER STEERING OF THE CAR DOES NOT WORK ! I WAS COMING DOWN A MOUNTAIN AND I FINALLY GOT HOME PARKED MY CAR. WHEN I CAME BACK TO GET IN THE POWER STEERING WAS LOST! I COULD'VE BEEN SERIOUSLY INJURED IF THE POWER STEERING WOULD'VE BEEN LOST WHILE DRIVING. I SEE THIS RECALL IN THESE CARS RECENTLY

Mileage: 88,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION AND 'STEERING ASSIST FAULTY, SERVICE REQUIRED' AND 'SERVICE ADVANCETRAC' WERE DISPLAYED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SUDDENLY JERKED TWICE AND THE POWER STEERING FAILED. THE STEERING ASSIST FAULT AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED IMMEDIATELY AFTERWARDS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT'S HUSBAND GOT IN THE DRIVER'S SEAT AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE CONTINUED. THE CONTACT'S HUSBAND PROCEEDED TO DRIVE HOME. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

POWER STEERING CONTROL MODULE IS MALFUNCTIONING. THIS IS CAUSING MY STEERING TO ACT ON IT'S OWN. THE CAR AT TIMES WILL TRY TO TURN ON IT'S OWN, OTHER TIMES IT TRIES TO COUNTER STEER WHILE GOING AROUND BENDS. THE FASTER YOU GO THE WORSE IT GETS.

Mileage: 99,765

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT HE DROVE THE VEHICLE WITHOUT POWER STEERING TO HIS RESIDENCE. THREE DAYS LATER, THE VEHICLE WAS TAKEN TO YUCCA VALLEY FORD CENTER (57927 TWENTYNINE PALMS HIGHWAY, YUCCA VALLEY, CA 92284, (760) 365-2353), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EPAS SYSTEM HAD MULTIPLE FAILURES AND THE ELECTRICAL STEERING SYSTEM NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT HE WOULD NEEDED TO TEAR DOWN THE RACK AND PINION FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,946.

Mileage: 57,946

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME LOOSE, BUT DID NOT DETACH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

MY BATTERY DIED AND POWER ASSIST REQUIRED, ADVANCED TRAC & HILL ASSIST CAME ON AFTER IT WAS JUMPED. NOW THE STEERING WHEEL IS HARD TO TURN.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT GREATER EFFORT WAS NEEDED TO STEER THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

'TAKATA RECALL' I HAVE A 2014 FORD FUSION.ONE DAY WHILE DRIVING SERVICE ADVANCE TRAC AND POWER STEERING FAILURE WARNING COME ON AND MY STEERING WHEEL TIGHTEN UP ALMOST CAUSING ME TO CRASH I TOOK MY VEHICLE TO THE SHOP AND THEY TOLD ME THAT THIS OROBLEM HAPPENTO A LOT OF FORD VEHICLES AND THAT IT WOULD COST ME 2600 DOLLARS TO FIX I WAS IN TOTAL DISBELIEF BECAUSE I CAN'T AFFORD THAT WHEN REACHING OUT TO FORD THEY WEREN'T ANY HELP AS WELL THEY STATED THAT BEING THAT I WAS OUT OF MY WARRANTY THERE'S NOTHING THEY CAN DO I'M UNABLE TO DRIVE MY CAR NOW GET MY KIDS TO SCHOOL OR EVEN GO TO WORK BECAUSE OF THIS ISSUE

Mileage: 22,100

CAR HAS LIMITED POWER AND ACCELERATION. HESITATES WHEN ACCELERATING. WHEN CLIMBING A HILL, TRANSMISSION WONT DOWNSHIFT PROPERLY. WHEN MANEUVERING "S" CURVES YOU CAN FEEL RESISTANCE IN THE STEERING. THERE IS A WRENCH LIGHT FOR THE RESTRAINT SYSTEM THAT CANT BE LOCATED.

Mileage: 111,000

THE ELECTRIC POWER STEERING NEEDED REPLACEMENT AT 69K MILES.THE 2013 FORD FUSIONS HAD A POWER STEERING RECALL BUT THE 2014 DID NOT.

Mileage: 69,000

POWER STEERING ASSIST DISABLED WHILE DRIVING AT 65MPH ALMOST CAUSING ACCIDENT DUE TO THE FACT THAT STEERING THE VEHICLE BECAME VERY DIFFICULT.

Mileage: 96,500

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 60 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO BILLINGSLEY FORD LINCOLN OF LAWTON (8209 NW QUANNAH PARKER TRL, LAWTON, OK, (580) 536-3325), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

WHILE DRIVING ON CITY STREETS I LOST POWER STEERING AND HAD TO FIGHT TO GET THE CAR SAFELY OFF OF THE ROAD. THE CAR SHOWED A STEERING ASSIST FAULT AS WELL AS HILL START ASSIST, ACTIVETRAC AND COLLISION WARNINGS ALL BEING UNAVAILABLE. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS NOT UNDER A RECALL OR COVERED BY WARRANTY.

Mileage: 117,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE MAKING TURNS, THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,580.

Mileage: 50,580

ELECTRIC POWER STEERING RACK FAILED AND POWER STEERING LOSES POWER WHILE DRIVING AT NORMAL SPEEDS. ADVANCETRAC LIGHT, TRACTION CONTROL AND HILL ASSIST LIGHTS SHOW ON DASHBOARD.

Mileage: 94,500

STEERING ASSIST FAULT LIGHT ON. POWER STEERING WENT OUT WHILE DRIVING ON CITY STREET . TRACTION CONTROL AND HILL START FAULT LIGHT CAME. SERVICE ADVANCE TRAC LIGHT CAME ON AS WELL.

Mileage: 73,000

DRIVING VEHICAL LOST POWER STEERING, DASH BOARD LIT UP,STEERING ASSIST FAULT,SERVICE ADVANCE TRACK,HILL START ASSIST NOT AVAILABLE,I NOW HAVE TO DRIVE MY CAR TO WORK WITH NO POWER STEERING,DEALER SAID CANT LOOK AT IT TILL WENDSDAY,WARRANTY RAN OUT 2000ND MILES AGO.THIS CAR ONLY HAS 57000ND MILES ON IT:DONT KNOW WHAT TO DO:

Mileage: 57,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT'S DAUGHTER HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE WAS TURNED OFF AND WOULD NOT RESTART AND "POWER ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED BY THE CONTACT'S FATHER AND TAKEN TO TYLER FORD (2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876). THE VEHICLE WAS CURRENTLY BEING DIAGNOSED AND MAY BE REPAIRED IF THE FAILURE WAS UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. GRAPEVINE FORD (801 E TX-114, GRAPEVINE, TX 76051) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2014 FORD FUSION TITANIUM POWER STEERING FAILURE AT ONLY 34,000 MILES. POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION. SEVERAL WARNING LIGHTS CAME ON: SERVICE ADVANCE TRACK, POWER STEERING FAULT, LANE KEEPING ASSIST FAULT. REGAINED POWER STEERING AFTER RESTARTING CAR BUT THIS HAPPENED THREE TIMES IN THREE DAYS SO I TOOK IT TO DEALER FOR REPAIR. REQUIRED REPLACEMENT OF ENTIRE POWER STEERING RACK AND REALIGNMENT. TOTAL COST TO ME WAS $2200. I HAVE NOTIFIED FORD CUSTOMER SERVICE OF THE ISSUE, BUT OF COURSE, NO ACTION WAS TAKEN YET. THIS IS A MAJOR SAFETY ISSUE AS THE CAR WAS ALMOST IMPOSSIBLE TO STEER, ESPECIALLY AT LOWER SPEEDS. BASED ON WHAT I HAVE READ FROM OTHER CONSUMERS ON THE INTERNET, THIS IS NOT AN ISOLATED INCIDENT FOR THIS MODEL YEAR EVEN THOUGH A RECALL HAS NOT YET BEEN ISSUED.

Mileage: 34,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AROUND JUNE OF 2018 REGARDING THE STEERING. A COUPLE OF MONTHS AFTER THE REPAIR, THE STEERING RACK MALFUNCTIONED. THE CONTACT WAS UNABLE TO COMPLETE TURNING THE VEHICLE TO THE LEFT AND RIGHT. WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) STATED THAT THE TWO STEERING FAILURES WERE NOT RELATED AND CHARGED THE CONTACT $1,200 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

WHILE DRIVING APPROXIMATELY 35MPH AND PROCEEDED TO SLOW DOWN TO MAKE A TURN, MY STEERING WHEEL FROZE AND I WAS UNABLE TO MAKE THE TURN, ALMOST CRASHING INTO THE VEHICLE IN FRONT OF ME THAT WAS AT A STOP. I WAS ABLE TO FORCE THE WHEEL TO TURN AT THE NEXT STOP LIGHT USING QUITE ABIT OF FORCE AND WAS ABLE TO PARK THE VEHICLE TO HAVE IT TOWED AWAY. THE VEHICLE ONLY HAD 47K MILES AND WE ONLY DROVE IT ABOUT 4K MILES LOCALLY WITHIN THE LAST YEAR. ALL MAINTENCE WAS KEPT UP AND NO OTHER ISSUES UNTIL NOW. DEALER QUOTED $2K FOR REPAIR. WE ARE CALLING FORD CUSTOMER SERVICE AS ITS OUT OF WARRANTY AND DEALER SAID ITS NOT RECALLED IN THE FORD DATABASE BUT YET THERE ARE NUMEROUS COMPLAINTS AND THE RECALL LISTED MATCHED WHAT WE WERE DIAGNOSED WITH.

Mileage: 47,000

MY POWER STEERING WENT AND MY TRACTION CONTROL AND HILL START ASSIST HAVE WENT ON AT THE SAME TIME AS THE POWER STEERING IT WAS PARKED IN A PARKING LOT GOT IN STUNNED IT ON EVERYTHING STOPPED WORKING

Mileage: 41,000

LOOSE STRING WHEEL

Mileage: 106,000

WHILE DRIVING MY 2014 FORD FUSION ON THE FREEWAY TWO WARNINGS POPPED UP ONTO MY SCREEN SAYING, POWER ASSIST STEERING FAILURE AND HILL CLIMB ASSIST FAILURE, WHICH RESULTED IN A FAILURE OF MY POWER STEERING WHICH LEFT IT VERY DIFFICULT FOR ME TO CONTROL THE VEHICLE AND AVOID ANY INJURY TO MYSELF OR OTHERS. AFTER HAVING TO DRIVE IT TO THE FORD DEALERSHIP IN THIS CONDITION, I AM TOLD THAT THEY CANNOT HELP ME OUT SINCE THERE IS NO DIRECT RECALL UNDER MY VIN NUMBER TO MATCH THIS CAR ALTHOUGH THERE ARE MULTIPLE STEERING RECALLS ON TOP OF THE CLASS ACTION LAWSUIT OPENED FOR THIS EXACT CLAIM I AM HAVING. I HAVE BEEN PASSED BACK AND FORTH FROM THEIR MANAGEMENT TO CUSTOMER SERVICE WITH NO CARE OR SYMPATHY WHATSOEVER FOR SOMETHING THAT COULD HAVE RESULTED IN DEATH OR INJURY OF MYSELF OR ANYONE ELSE ON THE ROAD AT THE TIME. I HAVE ONLY HAD THE CAR FOR A YEAR AND IT IS AT 91,000 MILES SO IT HAS SURPASSED ITS WARRANTY ON MILES AND I HAVE NO COVERAGE FOR THE REPAIRS WHATSOEVER.

Mileage: 91,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. IN ADDITION, THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND "ASSIST POWER STEERING" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARISH FORD (2900 RIVER RD W, GOOCHLAND, VA 23063, (804) 556-4444) WHERE IT WAS DIAGNOSED THAT A NEW STEERING COLUMN AND/OR POWER STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE THE VEHICLE EXCEEDED THE WARRANTY MILEAGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER IN 2015 FOR REPAIRS AT 84,000 MILES. THE CONTACT STATED THAT THE DEALER STARTED COUNTING AT 84,000 MILES AND NOT FROM WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 216,022.

Mileage: 216,022

CAR WAS ATTEMPTING TO PARK WHEN THIS HAPPENED: 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. CONTACTED FORD DEALERSHIP WITH VIN AND WAS TOLS VIN # DOES NOT MATCH RECALL EVEN THOUGH RECALL WAS MADE IN THE FOURTH YEAR OF OWNERSHIP JULY 2018 AND RECALL MATCHES MY VEHICLE FORD FUSION 2014 YEAR MAKE AND MODEL UNABLE TO CONTACT FORD 800 NUMBEE DUE TO WEEKEND BUSINESS HOURS PLEASE REVIEW ASSIST AND OFFER REMEDY. RECALL NUMBER IS #18S20 THANKS.

Mileage: 107,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO ASHLAND FORD CHRYSLER (28715 US-2, ASHLAND, WI 54806) WHERE IT WAS DIAGNOSED THAT THE INTERNAL STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

IN OCTOBER, 2018, THE POWER STEERING BEGAN GOING OUT INTERMITTENTLY. HAD IT "REPAIRED" AT A COST OF $1029. IT BEGAN DOING THE SAME THING 6 WEEKS AGO, TOOK IT IN THEY SAY IT IS A DIFFERENT PROBLEM NOW WITH ESTIMATED COST OF 2K TO FIX. NOT HAVING THE MONEY, I CONTINUED TO DRIVE THE CAR AND IT DID NOT ACT UP UNTIL LAST WEEK. IT CONTINUES TO GO OUT, WITH NO RHYME OR REASON, AND WHEN I STOP, TURN THE CAR OFF AND REMOVE THE KEY, THEN RESTART IT, IT FIXES ITS SELF. I DO NOT BELIEVE THAT SOMETHING THAT WAS "REPAIRED" IN OCTOBER CAN BREAK AGAIN IN A DIFFERENT WAY WITHIN A FEW MONTHS. EVERY TIME I DRIVE I HOPE THAT THE STEERING DOES NOT GO OUT WHILE I AM IN A CURVE, BECAUSE THAT COULD RESULT IN ME WRECKING. THERE ARE SO MANY PROBLEMS WITH FORD POWER STEERING THAT I FEEL THIS IS A DEFECT THAT SHOULD BE REPAIRED AT NO COST TO ME, UNTIL THEY ACTUALLY GET IT RIGHT.

Mileage: 82,000

THIS IS A 2014 FORD FUSION TITANIUM. 42,*** MILES ON THE CAR. MY CAR IS A CERTIFIED PREOWED CAR. I JUST STARTED MY CAR IN THE MORNING AND 3 DIFFERENT WARNINGS CAME ON. THE CAR WASN'T MOVING WHEN THIS HAPPENED. CAR WAS PARKED IN MY DRIVEWAY. DRIVEN THE NIGHT BEFORE NO PROBLEMS. I HAVEN'T HIT ANYTHING OR ANY OTHER SERVICE PERFORMED SINCE LAST OIL CHANGE. LIGHTS THAT CAME ON STEERING ASSIST FAULT SERVICE REQUIRED, HILL START ASSIST NOT AVAILABLE AND SERVICE ADVANCETRAC. THESE ARE THE LIGHT AND WARNINGS THAT CAME ON. THIS MAKES IT TO WHERE THE CAR HAD NO POWER STEERING AND VERY HARD TO MOVE THE WHEEL. I HAD TO DRIVE IT TO THE DEALERSHIP AND THEY'RE CURRENTLY LOOKING AT IT FOR THE CAUSE. I DO HAVE A VIDEO OF THE WARNING LIGHTS COMING ON.

Mileage: 42,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT A STEERING FAILURE COULD OCCUR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY HUSBAND WAS BACKING OUT OF THE DRIVEWAY AND WENT TO TURN ON THE ROAD WHEN HE REALIZED HIS STEERING WHEEL WOULD NOT TURN, AND SEVERAL LIGHTS CAME ON THE DASH. HE SLOWLY GUIDED THE CAR BACK IN TO THE DRIVEWAY SO THAT HE COULD SAFELY LOOK UNDER THE HOOD. MY HUSBAND DISCONNECTED THE BATTERY AND RECONNECTED IT AND THE STEERING SEEMS FINE. AFTER LOOKING ON SEVERAL DIFFERENT FORUMS I REALIZED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME ISSUE. WILL THIS EVER BE ON A RECALL OR DOES SO MANY PEOPLE HAVE TO LOSE THEIR LIFE BEFORE THE RECALL HAPPENS?

Mileage: 122,321

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL WOBBLED. THE FAILURE BEGAN IN NOVEMBER OF 2018 AND WORSENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

WELL FIRST OFF THE TRACTION NO HILL ASSIST INDICATOR CAME ON OUT OF NOWHERE AND 2 DAYS LATER MY POWER STEERING HAVING PROBLEMS AND THING IT WENT OUT AS SOON AS I MADE IT HOME BECAUSE THAT WOULD OF BEEN A BAD SITUATION. AND TO THINK IT'S AN EASY FIX WHEN YOU GETTING CHARGE AN ARM AND A LEG JUST NOT RIGHT AT ALL THIS IS AN SERIOUS PROBLEM THAT SHOULD HAVE A RECALL.

MY RACK AND PINION STEERING GEAR ON MY 2014 FORD FUSION WENT OUT I GOT IT REPLACED JUST FOR IT TO MESS UP FIVE MONTHS LATER I TOOK IT BACK INTO THE SHOP TO GET MORE INFORMATION THEY SAY THE COMPUTER OF THE STEERING RACK ISNT COMMUNICATING PROPERLY WITH THE MASTER COMPUTER IN THE CAR

Mileage: 76,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO VICTORY LAND FORD (903 OLD RTE 66 N, LITCHFIELD, IL 62056, 217-324-3965) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO VICTORY LAND FORD (903 OLD RTE 66 N, LITCHFIELD, IL 62056, 217-324-3965) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 4 MPH, THE STEERING LOST POWER AND THE "POWER ASSIST OFF" INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STARTED SWERVING. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS STATIONARY THERE WAS A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO HUMES FORD OF CORRY (13626 US-6, CORRY, PA 16407 (814) 665-8207) WHERE THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE BECAUSE THE BOLTS WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 15 MPH, SHE HEARD AN ABNORMAL NOISE AND THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REMEDY AND PART WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER (TOM HOLZER FORD, 39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS WAITING FOR THE PART FROM THE MANUFACTURER. IN THE INTERIM, THE DEALER STATED THAT THEY WOULD SERVICE THE VEHICLE PER NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING), 16V875000 (SEAT BELTS), AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO FORD LINCOLN OF QUEENS SERVICE CENTER (92-12 172ND STREET, JAMAICA, NEW YORK 11433, (888)-546-2656) IN MARCH OF 2018 TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. WHILE DRIVING 15 MPH IN THE RAIN, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,600.

Mileage: 48,600

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE DEALER (AUTONATION FORD MEMPHIS, 2515 MT MORIAH RD, MEMPHIS, TN 38115, (901) 209-1259) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBERS: 18V471000 (POWER TRAIN), 18V169000 (POWER TRAIN), AND 14V736000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALLS. WHILE THE VEHICLE WAS BEING PLACED IN PARK, IT INDEPENDENTLY SHIFTED AND ROLLED AWAY IN REVERSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. COUNTRY FORD (95 GOODMAN RD E, SOUTHAVEN, MS 38671) CONFIRMED THAT THE VIN WAS ONLY INCLUDED IN THE STEERING RECALL. THE CONTACT HAD NOT YET SPOKEN WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT (WHETHER IN MOTION OR STATIONARY) THE WHEEL MAKES CRANKING NOISES. WHEN MAKING A TURN THAT REQUIRES THE WHEEL TO BE TURNED COMPLETELY TO EITHER SIDE, THE AXEL MAKES A SCRATCHING AND SCREECHING AND THE CAR BEGINS TO STALL. TWO LIGHTS HAVE COME ON THE DASH BOARD AS WELL. BOTH HAVE TO DO WITH STEERING.

MY WIFE ARRIVED AT WORK AND SHIFTED THE CAR INTO PARK. WHILE EXITING THE CAR STARTED ROLLING BACKWARDS. SHE HAD TO APPLY THE EMERGENCY BRAKE TO STOP IT. WHILE THE DASH AND SHIFTER SAID THE CAR WAS IN PARK IT WAS REALLY IN NEUTRAL OR REVERSE. I HAD THE CAR TOWED TO THE DEALERSHIP. THE REPLACED THE SHIFTER CABLE ASSEMBLY AND TOLD ME THAT A SMALL PLASTIC BUSHING BROKE AND THATS WHAT CAUSED THE ISSUE. TOTAL COST OF THE REPAIR WAS $410. THERE IS NOW A RECALL FOR THE EXACT SAME PROBLEM BUT THEY WILL NOT REFUND ME THE MONEY BECAUSE MY VIN IS NOT PART OF THE RECALL. THE RECALL NEEDS TO BE EXPANDED TO COVER MORE FUSION'S. MINE WAS AT THE FLAT ROCK ASSEMBLY PLANT AS THE RECALLED CARS WERE, JUST TWO WEEKS AFTER THE CUTOFF DATE OF SEPT. 14, 2013. FORD CORPORATE WAS NO HELP JUST TOLD ME TO CALL THE DEALER WHERE I HAD THE REPAIR DONE. TYPICAL FORD CUSTOMER SERVICE I MUST SAY AFTER DEALING WITH THEM FOR THE PAST 4+ YEARS.

Mileage: 72,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL, ABS, AIR BAG, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AS WELL. THE DEALER (KOCOUREK FORD LINCOLN, 2727 NORTH 20TH AVE, WAUSAU, WI 54401, (715)-298-3673) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (GUSTAFSON FORD, 112 N LEXINGTON AVE, KEWANEE, IL 61443, (309) 852-2107) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (TOWNE FORD, 1-650-366-5744) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO A LOCAL DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE DEALER (LUTESVILLE FORD IN MARBLE HILL, MO, 573-723-1136) INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT EXPERIENCED A STEERING FAILURE, BUT THE DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 60,500. PARTS DISTRIBUTION DISCONNECT.

Mileage: 60,500

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD PULL TO THE RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SONIA'S AUTO SALES, 1448 GRAFTON ST, WORCESTER, MA 01604, (508) 581-2202) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

MAKING A RIGHT TURN, GOING 5-10 MILES PER HOUR AND ALL OF THE SUDDEN I GET A "SERVICE ADVANCETRAC" MESSAGE ALONG WITH "HILL ASSIST CHECK" "CHECK REAR PARKING SENSOR" AND IT APPEARED AN ABS LIGHT AND NO AIR BAGS.

Mileage: 78,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 16V875000 (SEAT BELTS) MONTHS AGO. THE REMEDY AND PARTS WERE NOT SUPPLIED FROM THE MANUFACTURER TO THE DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING A FAILURE WITH THE STEERING WHEEL HAVING A LOOSE CONNECTION HOWEVER, A DEALER HAD NOT YET DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THE REMEDY AND PARTS TO RECEIVE BOTH RECALL REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE17007 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING).

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000(LATCHES/LOCKS/LINKAGES), 16V875000 (SEAT BELTS), AND 18V167000(STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

WHILE DRIVING ON INTERSTATE STEERING WHEEL CAME LOSE AND CAR VEERED OFF INTERSTATE. I REGAINED CONTROL BUT STEERING WHEEL IS STILL LOSE. STEERING IS STILL LOSE AS REPAIRS WILL COST IS BEYOND MY MEANS AT THIS MOMENT.

Mileage: 70,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME VERY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE VERY SLOWLY TO THE DEALER (RODMAN FORD IN FOXBORO, MASSACHUSETTS) WHERE IT WAS DIAGNOSED THAT THE CENTER SCREW OF THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ENTERING THE VEHICLE, THE CONTACT'S KNEE BUMPED THE STEERING WHEEL AND THE STEERING WHEEL BECAME DETACHED. THE CONTACT TOOK THE VEHICLE TO NEWBERG FORD (3900 PORTLAND RD, NEWBERG, OR 97132, (503) 538-2171) WHERE THE CONTACT WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

I PURCHASED A NEW-TO-ME 2014 FORD FUSION FROM GERMAIN FORD IN COLUMBUS OHIO ON 2/2/18. ON THE 2ND DAY I HAD THE CAR THERE WAS A LIGHT SNOW STORM, A FEW INCHES, I AM A WONDERFUL DRIVER WITH A CLEAN RECORD. I WENT TO PULL OUT OF MY STREET AND I LOST CONTROL OF THE CAR. I THOUGHT IT WAS ICE UNTIL I STOPPED AT A LIGHT & MY WHEELS STARTED SPINNING AND I COULD HARDLY MAINTAIN CONTROL. I FELT LIKE THE STEERING WHEEL WAS TAKING OVER AND I WAS FIGHTING IT AS I KEPT SLIDING. THIS WENT ON THE ENTIRE TWO MILES TO WORK. I'D NEVER BEEN MORE TERRIFIED. I'VE DRIVEN IN SNOW AND ICE FOR 20 YEARS AND THIS IS MY 6TH FORD AND I HAD NEVER BEEN SO AFRAID OF A CAR. I THOUGHT MAYBE IT WAS A ONE TIME ISSUE, MAYBE IT REALLY WAS JUST A STRANGE ONE TIME THING? BUT ON SUNDAY 3/25/18 IT WAS RAINING HERE IN COLUMBUS AND I WAS DRIVING ABOUT 40-45 MPH ON A WET ROAD AND MY CAR STARTED ACTING LIKE IT DID IN THE SNOW, BUT THIS TIME I LOST TOTAL CONTROL OF THE CAR TC CAME ON AND ONCE AGAIN I COULD NOT CONTROL MY CAR AND THE WHEEL JERKED TO THE RIGHT CAUSING US TO SPIN OUT OF CONTROL. THE BACK PASSENGER TIRE HIT A CURB, WE SPUN AROUND AND THE FRONT PASSENGER SIDE HIT THE CURB AND WE WENT INTO A GRASSY AREA COMING PRETTY CLOSE TO A POLE AND AN APARTMENT BLDG. I ENDED UP WITH A FLAT TIRE, BENT RIM, I NEEDED AN ALIGNMENT, THE PAINT IS SCRATCHED UNDER MY CAR, AND I NEED A NEW BARING ON THE FRONT DRIVERS SIDE. ALSO - I FOUND OUT THERE WAS AROUND 5 INCHES OF WATER IN MY TRUNK DUE TO A BROKEN SEAL. I HAD THE CAR TOWED TO THE DEALER & I BEGGED THEM TO FIGURE OUT WHAT'S WRONG. RIGHT NOW THEY CLAIM NOTHING IS WRONG BUT THEY ARE FIXING THE LEAK & THE DAMAGE. I PAID FOR A NEW TIRE. I AM BEYOND TERRIFIED TO DRIVE THE CAR AGAIN. I HAVE NEVER LOST CONTROL OF A CAR BEFORE AND NOW I HAVE IN THIS CAR - TWICE IN LESS THAN A MONTH. SOMETHING IS VERY VERY WRONG. THANK YOU FOR ANY HELP OR SUGGESTIONS. I JUST WANT A SAFE CAR.

Mileage: 45,100

STEERING DIFFICULT. HILLSIDE ASSIST DEACTIVATED. ANTILOCK BRAKES LIGHT ON. STABILITY CONTROL LIGHT ON. HAPPENED DRIVING IN WET CONDITIONS AT 55MPH ON COUNTY HIGHWAY. NO BUMPS OR CURVES. LIGHTS ILLUMINATED. AT THE SAME TIME STEERING BECAME HARDER AND A LESS RESPONSIVE

Mileage: 78,980

STEERING WHEEL IS LOOSE AND FEELS LIKE IT WILL COME OFF.

POWER STEERING FAILED WHILE I WAS DRIVING, AND I WAS ALMOST HIT HEAD-ON BECAUSE I COULDN'T TURN MY VEHICLE. I WAS DRIVING ON A CITY STREET AT THE TIME.

Mileage: 55,000

TL* THE CONTACT RENTED A 2014 FORD FUSION. WHILE THE CONTACT WAS DRIVING SOUTHBOUND AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE TRAVELING NORTHBOUND MADE A U-TURN AND CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT DRIVER AND PASSENGER AIR BAGS, AND SIDE PASSENGER AIR BAGS DEPLOYED AND EMITTED A SUBSTANCE AND DEBRIS. THE CONTACT'S VEHICLE WAS SPUN AROUND. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES, BRUISES TO THE BODY, AND A CONCUSSION, WHICH REQUIRED MEDICAL TREATMENT. THE LEFT SIDE OF THE CONTACT'S FACE WAS BRUISED WHEN THE AIR BAG DEPLOYED WITH FORCE FROM THE STEERING WHEEL. THE FRONT PASSENGER SIDE AIR BAG AND FRONT PASSENGER SIDE DOOR AIR BAGS DEPLOYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

WHILE WIFE WAS DRIVING TO WORK SHE LOST POWER STEERING, THANK GOODNESS SHE WAS OFF THE HIGHWAY

Mileage: 70,123

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 30 MPH, THE TRACTION CONTROL, POWER STEERING FAIL ASSIST SERVICE REQUIRED, AND HILL START ASSIST NOT AVAILABLE WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

ONCE I REACHED ABOUT 47,000 MILE I EXPERIENCED A PROBLEM WITH MY STEERING WHERE AT LOW SPEEDS IT BECAUSE EXTREMELY DIFFICULT TO MOVE MY STEERING WHEEL. OTHER FORD FUSIONS HAD A RECALL FOR A BOLT THAT WOULD CORRODE FROM ROAD SALT OR WATER AND THAT IS WHAT HAS OCCURRED BUT THIS SPECIFIC MODEL WAS NOT INCLUDED IN THE RECALL SO I NOW NEED TO PAY FOR T WHICH STINKS. THE BOLT WAS CORRODED THOUGH MOST LIKELY FROM ROAD SALT SINCE IT IS WINTER.

Mileage: 47,000

IT WILL NOT LET ME TURN. IT IS VERY HARD TO TURN LEFT OR RIGHT

ELECTRIC POWER STEERING SYSTEM FAILED, MAKING THE CAR RANGE FROM BEING DIFFICULT TO STEER TO NOT BEING ABLE TO STEER AT ALL. THE STEERING WHEEL WAS COMPLETELY LOCKED AND WOULD NOT TURN. LUCKILY I WAS PARKED IN MY DRIVEWAY WHEN THIS OCCURRED. IN TIMER LEADING UP TO THIS THE STEERING WOULD SOMETIMES TAKE ON A HEAVIER THAN NORMAL CHARACTERISTIC AND BE NOTCHY. I WOULD ALSO SOMETIMES HEAR A WHINING NOISE WHEN TURNING. ALL OF THIS WAS LEADING UP TO A TOTAL FAILURE WHICH THANKFULLY OCCURRED IN MY DRIVEWAY.

Mileage: 38,955

I WAS DRIVING ON I-95 AT ABOUT 70 MPH, I RECEIVED STEERING FAULT SERVICE NOW MESSAGE AND IT WENT AWAY AFTER I HIT OK. THE CAR WAS STILL CONTROLLABLE AS I DIDN'T HAVE HARD TIME STEERING LEFT AND RIGHT. I DIDN'T NOTICE ANY UNUSUAL ACTIVITY OF THE CAR. ABOUT AN HOUR AFTER I GOT THAT CAUTION MESSAGE, I STOP TO GAS THE CAR. WHEN I STARTED THE ENGINE BACKUP, I RECEIVED THE SAME MESSAGE PLUS THREE NEW ONES. THEY ARE, STEERING LOSS STOP FOR SAFETY, HILL START ASSIST UNAVAILABLE, AND SOMETHING ABOUT THE ADVANCTRAC. I ENDED UP TOWING IT ALL THE WAY BACK TO NORFOLK FROM EMPORIO. I WAS LUCKY ENOUGH TO HAVE THAT HAPPENED WHEN MY CAR WASN'T ON THE HIGHWAY. BUT THE THE TOWING COST IS REALLY HURTFUL. SAD PART IS, I JUST GOT MY CAR SERVICED PLUS MULTI-POINT INSPECTION BY FORD DEALER ON DEC 20TH, 2017. EVERYTHING WAS REPORTED AS GOOD, APPARENTLY NOT.

Mileage: 61,600

POWER STEERING STOPS SUDDENLY AFTER ADVANCE TRAC WARNING APPEARS MAKING CAR DANGEROUS TO DRIVE. OCCURS BOTH STATIONARY AND WHILE DRIVING. POWER STEERING AND ADVANCE TRAC STOP WORKING.

Mileage: 66,500

LOUD CREAKING SOUND WHICH SOUNDS LIKE PARTS BREAKING FROM LOWER FRONT AREA OF THE CAR WHEN THE STEERING WHEEL IS TURNED MOST OF THE WAY TO EITHER THE LEFT OF THE RIGHT. FORD DEALERSHIP SAYS IT IS A SIGN THAT THE RACK & PINION WILL FAIL. SUDDEN LOSS OF THE POWER ASSIST COULD SURPRISE OR OVERPOWER THE DRIVER, LEADING TO A CRASH. BREAKAGE OF THE STEERING GEAR MIGHT CAUSE LOSS OF STEERING FUNCTIONALITY, LEADING TO A CRASH AS WELL.

Mileage: 29,000

PULLING OUT OF DRIVE WAY AFTER IT WAS STATIONARY OVER NIGHT. I GOT A "STEER LOSS STOP SAFELY" MESSAGE ALONG WITH HILL ASSIST AND TRACTION CONTROL ALL FAILING AT THE SAME TIME. SAFETLY CONCERN AS I CANNOT TURN THE WHEEL LUCKILY IT HAPPENED AT HOME NOT ON THE HIGHWAY.

Mileage: 50,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF WATERFORD (5900 HIGHLAND ROAD, WATERFORD TWP, MI), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT AN INVESTIGATION WAS UNDERWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.

Mileage: 34,000

STEERING WHEEL IS LOOSE. I NOTICED IT WHEN I WAS EXITING THE VEHICLE. IT WOBBLES BACK AND FORTH, SEEMS TO BE AN INTERNAL SCREW IS LOOSE OR BROKEN.

Mileage: 102,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND MADE IT DIFFICULT TO STEER THE WHEEL. THE CONTACT PRIORITY FORD NORFOLK AT 757-419-2500 TO INFORM THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

DRIVING AND SUDDEN LOSS OF POWER STEERING11/21

Mileage: 68,338

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL TURNED 360 DEGREES INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO BATTLEFIELD FORD (8820 CENTREVILLE RD, MANASSAS, VA 20110), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER TOOK THE VEHICLE APART, REASSEMBLED IT, AND DID NOT FIND A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.

Mileage: 58,500

AFTER A MEDIA REPORT ABOUT LOOSE STEERING WHEELS, I CHECKED MY STEERING WHEEL AND IT WAS LOOSE. I BROUGHT IT IN FOR SERVICE AND THE TECHNICIAN DIAGNOSED A LOOSE STEERING WHEEL, TIGHTENED IT AND APPLIED THREADLOCKER TO THE BOLT. THEY CHARGED ME $62.01 TO FIX. *BF *TR

Mileage: 60,211

I NOTICED MY STEERING WHEEL WAS LOOSE AND WOBBLING. I TOOK IT INTO THE DEALERSHIP AND INFORMED THEM I HAD HEARD OF SOME ISSUES WITH THE FORD FUSION STEERING WHEEL, THEY LOOKED AT IT AND SAID A NUT HAD COME LOOSE AND THEY TIGHTENED IT.

Mileage: 110,000

STEERING GEAR UNIT SUDDENLY STOPPED WORKING. LUCKILY HAPPENED WHEN STARTING THE CAR. ALMOST LOST ALL CONTROL - STEERING BECOMES EXCEEDINGLY HEAVY. IF HAPPENS WHILE DRIVING, AND IF DRIVER DISTRACTED OR DRIVER DOES NOT HAVE STRONG ARMS, CAN RESULT IN SERIOUS ACCIDENT. FORD DEALER DOES NOT WANT TO ACKNOWLEDGE SERIOUSNESS. $2000 REPAIR FOR CAR WITH 60,000 MILES

Mileage: 57,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE CLOSEST PARKING LOT. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

I'VE HAD MY CAR ONE YEAR AND IT HAS 50K MILES ON IT. THE POWER STEERING RANDOMLY WENT OUT AND NOW MY ENTIRE EPS HAS TO BE REPLACED.

I WAS DRIVING DOWN A CITY STREET AND THE STEERING COLUMN FELT VERY LOOSE. THERE WAS NO ACCIDENT OR BUMP IN THE ROAD, JUST AN IMMEDIATE LOOSENING OF THE STEERING WHEEL. I WAS STILL ABLE TO DRIVE AND TURN THE VEHICLE SO I TOOK IT TO D PATRICK FORD IN EVANSVILLE, IN. THEY TOLD ME THAT THERE WAS A RECALL ON 3 BOLTS RECALL#15R01 WHICH THEY REPLACED FOR FREE, BUT THEN CHARGED ME $848 TO REPLACE THE STEERING COLUMN SHAFT AS THEY SAID IT WAS WORN. I QUESTIONED THE RECALL ON THE BOLTS BEING THE CAUSE OF THE STEERING COLUMN ISSUE AND THEY SAID NO IT HAD TO HAVE BEEN FROM ME USING THE STEERING WHEEL TO GET UP OUT OF THE CAR. I DO NOT EVER RECALL USING THE STEERING WHEEL TO GET OUT OF THE CAR, IT HAD 95,000 MILES ON IT AT THE TIME AND I WAS THE SECOND OWNER. THE FIRST OWNER PUT 18K MILES ON IT AND THERE WAS NEVER A CAR ACCIDENT.

Mileage: 95,603

TAKATA RECALL - AS MY HUSBAND WAS DRIVING THE VEHICLE SPECIFICALLY TURNING OUT OF THE GAS STATION INTO THE TRAFFIC, HE WAS UNABLE TO CONTROL THE STEERING WHEEL RESULTING IN AN ACCIDENT.

Mileage: 990,878

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE AT A STOP LIGHT, THE CONTACT MOVED THE STEERING WHEEL AND NOTICED THAT IT WAS EXTREMELY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT GOOGLED THE FAILURE AND FOUND NHTSA ACTION NUMBER: PE17007 (STEERING), WHICH WAS AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 60,231.

Mileage: 60,231

MY 2014 FORD FUSION STEERING WHEEL BECAME UNSTABLE AND I DRIFTED INTO A MANHOLE IN THE STREET. AND TOTALED MY CAR. I HAVE REPORTED THIS TO FORD AS OF OCTOBER 2017

Mileage: 65,200

STEERING PULLS OPPOSITE DIRECTION AND TIRE PRESSURE LIGHT IS FAULTY

Mileage: 5

STEERING WHEEL BECAME LOOSE AS I WAS DRIVING.

Mileage: 69,000

STEERING BECAME LOOSE FROM SHAFT IN MARCH OF 2017. THIS HAPPENED UPON EXITING OF A PARKING LOT OF A CONVENIENCE STORE AFTER APPROXIMATELY 90 MILES OF CONTINUOUS DRIVING. THE STEERING WHEEL WAS WOBBLING ON THE SHAFT. VEHICLE WAS REPAIRED AT EMPIRE FORD IN ABINGDON VA... .UPDATED 11/09/17 *BF UPDATED 11/13/2017*JS

Mileage: 60,000

STEERING WHEEL BECAME LOOSE HAD TO RETURN TO A FORD DEALERSHIP TO PULL APART AND REINSTALL. THE STEERING WHEEL WAS COMING AWAY FROM THE STEERING COLUMN.

Mileage: 49,500

MY STEERING WHEEL IS LOOSE. DEALER COULD NOT CONFIRM THIS ON TWO OCCASIONS. READ ARTICLE TODAY ABOUT THIS ISSUE. WHAT DO YOU KNOW AND WHAT SHOULD I DO? FORD DOES NOT HAVE THIS IN THEIR SYSTEM.

1) STEERING WHEEL IS LOOSE AND GETTING LOOSER. THIS HAPPENED ON THE FREEWAY AT 65MPH. ALMOST LOST CONTROL OF THE CAR. 2) CAR STILL THINKS IT IS PLUGGED IN WHEN UNPLUGGED. WILL NOT ALLOW VEHICLE TO START WITHOUT A NEW VISUAL PROMPT CONFIRMING THAT THE CAR IS INDEED UNPLUGGED.

Mileage: 21,019

FORD FUSION 2014 ELECTRONIC STEERING GEAR ASSEMBLY REMOVE & REPLACE. REPROGRAM SYSTEM. TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILED ON THE 8 FEB 2017 WHILE DRIVING ON HWY 19 AT 75MPH. THE CUSTOMER ALSO STATED DURING THE TIME OF FAILURE THE STEERING FELT AWKWARD AND KEPT LOCKING WHILE TURNING THE STEERING WHEEL. SAFETY FEATURES TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILURE INDICATES THE FORD FUSION STEERING GEAR RACK PINION MAYBE FAULTY AFTER 50,000 PLUS MILES; THIS IS A ROAD SAFETY ISSUE AND THE FAILURE OF THE FORD FUSION STEERING GEAR RACK PINION PLACES THE VEHICLE OUT OF COMPLIANCE.

Mileage: 50,500

WHILE DRIVING THE CAR, THE POWER STEERING JUST QUIT SUDDENLY LEAVING THE CAR VERY HARD TO STEER. WHEN THE STEERING WENT IT, IT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. I HAVE FOUND ONLINE THAT THIS CAR FITS EVERY SINGLE CRITERIA OF RECALL NUMBER 15S14 WHICH COVERS THE BOLTS THAT HOLD THE STEERING MOTOR IN PLACE CAN CORRODE AND FRACTURE CAUSING THE POWER STEERING TO FAIL. AFTER HAVING THE CAR INTO THE FORD DEALERSHIP IN MY HOMETOWN, I FOUND OUT THAT THE CAR WAS NOT COVERED UNDER ANY RECALL AND IT WOULD BE OVER $2,600 TO REPAIR. I CONTACTED FORD CUSTOMER CARE AND THEY BASICALLY TOLD ME THAT IT IS NOT THEIR RESPOSIBILITY. MY MAJOR COMPLAINT HERE IS THIS IS CLEARLY A VERY SERIOUS SAFETY ISSUE THAT CAN CAUSE ANYONE WHO IS DRIVING ONE OF THESE CARS TO CRASH IF THE VEHICLES POWER STEERING FAILS WITHOUT WARNING. THE CAR IN QUESTION HAS ONLY 51,XXX MILES ON IT. FORD WILL NOT BUDGE NOR WILL THEY EVEN SPLIT THE BILL.

Mileage: 51,000

DRIVING EAST NEAR PARK CITY, KS ON A COUNTY ROAD AT ABOUT 35 TO 40 MPH WHEN THE ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING. I COULD STILL STEER THE CAR BUT WITH VERY MUCH EFFORT. I WAS STARTLED BUT WAS NOT IN A LIFE THREATENING SITUATION AND CLOSE TO HOME. I HAVE TRIED A FEW THINGS TO GET IT TO RESET, LIKE DISCONNECTING THE BATTERY FOR A PERIOD OF TIME BUT TO NO AVAIL. THIS CAR ONLY HAS 40 TO 50 THOUSAND MILES ON IT AND IS VIRTUALLY WORTHLESS. THE REPLACEMENT PART IS $1,500 TO $2,000 AND IT COULD FAIL EVEN SOONER. THE PROBLEM IS HEAT RELATED AND FORD HAS TRIED A NUMBER APPROACHES TO FIX THE PROBLEM DURING THE LAST FEW YEARS. THE HALF A MILLION RECALLS THAT I HAVE READ ABOUT TELLS ME THAT IT IS SIMPLY A BAD IDEA AND SHOULD BE SCUTTLED. MY CAR REPRESENTS A LAME TRY TO KICK THE PROBLEM DOWN THE ROAD, SILVER FOIL WRAPPED AROUND THE COMMUNICATION CABLE THAT RUNS BETWEEN THE TWO ELECTRIC MODULES.

Mileage: 42,000

I WAS DRIVING IN THE HIGHWAY AND NOTICE SOMETHING WRONG IN THE VEHICLE AND THEN IN THE FRONT WINDOW A MESSAGE APPEAR SAYING STEERING FAULT SERVICE NOW ALMOST CRASH IN THE SIDE CONCRETE WALL. THEN WHEN I GOT TO THE HOUSE AND I TURN OFF THE CAR, AND TURN IT BACK ON AGAIN THE STEERING WAS HARD AND I COULDN'T MOVE THE CAR NO MORE AND THEN THREE MESSAGES APPEAR TALKING ABOUT THE ELECTRONIC STEERING FAILURE

Mileage: 105,000

"TAKATA RECALL LOST POWER STEERING ,STABILITY LIGHT AND ANTI SKID LIGHTS CAME ON WAS ON A SIDE STREET , MOVING ABOUT 20 MPH WHEN IT JUST WENT OUT .IF THIS HAD HAPPENED AT HIGH SPEEDS ON THE INTERSTATE SOMEONE WOULD HAVE BEEN KILLED LUCKILY MY HUSBAND WAS WITH ME AND WAS MANAGED TO DRIVE IT HOME, THIS HAS A LOT OF COMPLAINTS ON LINE AND A RECALL SHOULD BE ISSUED !!!

Mileage: 41,000

WHEN DRIVING, WARNING LIGHTS CAME ON AND SAID THAT STEERING ASSIST FAILURE PULL OVER SAFELY. THE POWER STEERING CLEARLY WENT OUT AND THE WHEEL WAS SIGNIFICANTLY HEAVIER. LUCKILY I HAD ENOUGH SPACE ON THE ROAD, AND THE STRENGTH TO MOVE THE WHEEL. AFTER DOING SO, I TURNED THE CAR OFF THEN BACK ON TO SEE IF IT WOULD CLEAR, THEN IT SAID THE SERVICE ADVANCETRAC, AND STEERING LOSS STOP SAFELY TWICE AS IT STARTS UP, AND NO POWER STEERING. VEHICLE IS AT IN THE 83,000 MILES ROUND ABOUT. WAITING FOR MY APPOINTMENT AT FORD TO RUN A $150 DIAGNOSTIC SO THE CAN TELL ME THE EPAS IS OUT WHICH I WAS READING ABOUT IN THE MANUAL, WHEN I WAS LOOK FOR THE POWER STEERING FLUID WHICH I WAS LOOKING FOR DURING THE ONSET OF THE PROBLEM TO CHECK, AND COULDN'T FIND. VEHICLE WAS IN MOTION, TURNING ON A BEND IN THE HIGH WAY. SPEED WAS ROUGHLY 30 MPH. ON A SEPARATE NOTE, THE RIGHT SUSPENSION/SPRING THING, MAKES A CLINKING SOUND AT SLOW SPEEDS WHEN TURNING OR TUNING THE WHEEL. HAS BEEN HAPPENING FOR ABOUT 6 MONTHS BEFORE I FIGURED OUT THE SOURCE OF THE NOISE. I HAVEN'T BROUGHT IT UP TO FORD SERVICE DEPT YET.

Mileage: 83,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES APPROXIMATELY ONE YEAR LATER. THE THOMASVILLE FORD LINCOLN DEALER (1515 E JACKSON ST, THOMASVILLE, GA 31792; 229-226-5133) REPLACED THE RACK AND PINON, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER STATED THAT THEY WOULD NOT BE ABLE TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

WAS DRIVING ON HIGHWAY IN POURING RAIN WITH GIRLFRIEND AND 2 KIDS WENT TO MAKE A TURN AND THE WHOLE LOST THE WHOLE POWER STEERING SYSTEM..ALL OF THESE LIGHTS AND WARNINGS CAME ON ELECTRIC POWER STEERING IS FAILING. TRACTION, STABILITY, AND ADVANCETRAC LIGHTS ARE ON AND NO CRASH WARNING AND SEEN THERE WAS RECALLS ON HUNDRED OF THOUSAND OF THESE CARS FOR SAME PROBLEM BUT WAS TOLD MY CAR WAS UNDER THIS RECALL WHY??? CAR AT FORD DEALER NOW WILL PROVIDE THE RECEIPT OF WHAT MADE IT FAILED !!! AND CALLED FORD WANTED TO SPEAK WITH MANAGER AND THEY DON'T PUT YOU THROUGH AT ALL. SAY THEY WILL CALL BACK WITHIN 2 DAYS A WEEK WENT BY AND NO CALL!!! SOMEONE COULD OF GOT KILLED!!!

Mileage: 48,810

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BUD CLARY HONDA OF MOSES LAKE AT (509) 765-3467 (LOCATED AT 1200 S PIONEER WAY, MOSES LAKE, WA 98837) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE STARTING MY CAR, THE FOLLOWING WARNING MESSAGES APPEARED: HILL ASSIST, SERVICE ADVANCETRAC, STEERING ASSIST FAULT SERVICE REQUIRED. I TURNED THE CAR OFF AND THE WARNING MESSAGES DISAPPEARED. I HAVE TAKEN THE CAR IN FOR THESE PROBLEMS, BUT IT WAS NOT FIXED. IT HAS BEEN DOCUMENTED NUMEROUS TIMES. IT IS NOW OUT OF WARRANTY. NOW, THE FOLLOWING MESSAGES HAVE APPEARED: STEERING ASSIST FAULT SERVICE REQUIRED, SERVICE ADVANCETRAC, & HILL ASSIST. THE STEERING IS VERY DIFFICULT. THESE MESSAGES APPEARED WHILE DRIVING AT A SLOW SPEED ON A CITY STREET.. I PULLED THE CAR OVER, TURNED IT OFF, & RESTARTED THE CAR. THE WARNING MESSAGES DISAPPEARED. THE CAR WAS RESTARTED & DRIVEN A FEW MORE TIMES LAST NIGHT. THE MESSAGES DID NOT COME ON AGAIN. THIS WAS AUGUST 14,2017.

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND PREVENTED THE DOOR FROM REMAINING CLOSED. THE DOOR WAS HELD CLOSED BY A BUNGEE CORD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRADLEY FORD LINCOLN LOCATED AT 1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, ARIZONA, 86403)WHO STATED THAT THEY HAD THE PARTS AND SCHEDULED AN APPOINTMENT THE FOLLOWING WEEK. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, HE WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER FOR SIX MONTHS TO A YEAR, AND THAT THEY WOULD CONTACT HIM WHEN PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ... .UPDATED 11/16/17 *BF UPDATED 11/21/2017*JS

Mileage: 46,500

POWER STEERING LOSS WHILE DRIVING ON THE HIGHWAY.

Mileage: 63,100

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE SHIFTED/SWAYED FROM SIDE TO SIDE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

Mileage: 8,000

LOST ABILITY TO STEER THE FUSION WHILE DRIVING. TOOK GREAT EFFORT TO KEEP ON THE ROAD AND STEER SAFELY. TOOK TO FORD DEALERSHIP AND WAS TOLD NEW STEERING GEAR WAS NECESSARY AND THAT WOULD COST $1600. CALLED FORD CUSTOMER SERVICE TO START A CASE AND THEN TOLD TO CALL DEALERSHIP BACK. THEY DID NOTHING TO ASSIST. CALLS TO FORD REGIONAL CUSTOMER SERVICE WERE NOT RETURNED. RECALLS ABOUT CORRODED BOLTS AND SOFTWARE REPROGRAMMING ARE NOT FIXING THE FUNDAMENTAL FLAW. THE CASE THAT IS UNDER LITIGATION IN CALIFORNIA IS EXACTLY WHAT IS WRONG WITH MY CAR. THE EPAS FAILED DUE TO A DESIGN FLAW AND FORD WILL NOT ACKNOWLEDGE IT NOR PAY FOR THE REPAIR. I DO NOT FEEL SAFE DRIVING THE VEHICLE NOW BECAUSE I DON'T KNOW WHAT ELSE FORD IS WITHHOLDING.

Mileage: 22,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED AND JERKED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

THE STEERING BOX FAILED AND NEEDED REPLACEMENT. I FOUND A RECALL ON THE BOLTS FOR THIS BOX AND THE ASSOCIATE AT THE DEALERSHIP TOLD US THAT THIS HAS HAPPENED MANY TIMES ON THESE CARS AND WHILE DRIVING. LUCKILY THIS WAS NOT THE CASE FOR US BUT I FEEL IT SHOULD BE REVIEWED FOR POSSIBLE DEFECT AND RECALL.

Mileage: 74,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE "POWER STEERING FAILURE STOP NOW" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN HOME. THE DEALER DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED THE APPROXIMATE FAILURE MILEAGE WAS 27,700. UPDATED 06/02/17*LJ *CN

Mileage: 27,700

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE PARKED, A "VEHICLE SHUT OFF" WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART, BUT THE ELECTRONIC POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000...UPDATED 05/05/17 *BF *CN

Mileage: 55,000

I PULLED OUT OF MY DRIVEWAY AND DECIDED TO CHECK MY MAIL. I DROVE UP ONTO THE CURB TO ACCESS MY MAILBOX. AS I WAS ABOUT TO PULL AWAY A VEHICLE APPROACHED CAUSING ME TO SUDDENLY STOP AS THE WHEEL WAS DESCENDING THE CURB. WARNING LIGHTS FLASHED & BELLS SOUNDED. I RECEIVED MESSAGES THAT MY ADVANCETRAC HAD FAILED & THAT THE HILLSIDE ASSIST HAD FAILED. I NOW HAVE 2 WARNING LIGHTS STILL ILLUMINATED ON MY DASH REGARDING TRACTION CONTROL. THE POWER STEERING IS NOT LONGER FUNCTIONAL. I CHECKED THINGS OUT SUPERFICIALLY AND SAW NO FLUID LEAKS, NO PARTS HANGING OFF, AND NO OBVIOUS SIGNS OF PROBLEMS.

Mileage: 86,500

"NEW RACK AND PINION SYSTEM ORDERED FOR VEHICLE. SCHEDULED MAINTENANCE TO INSTALL NEW FORD FUSION STEERING GEAR RACK PINION IS SET TO TAKE PLACE AT RIVER TOWN FORD COLUMBUS,GA ON THE DATE OF 21 JAN 2017. CURRENT HEALTH REPORT WAS DONE 10 JAN. 2017. CUSTOMER WAS INFORMED ON 7 JAN. 2017 THAT THE CAR IS STILL SAFE TO DRIVE AFTER THE DEALER'S DIAGNOSES. AFTER A WEEK AND AFTER THE CUSTOMER SCHEDULED APPOINTMENT DATE, 7 JAN 2017, FOR INITIAL DIAGNOSES MORE FAILURES OCCURRED; ON THE DATE OF 14 JAN 2017, DRIVING WITH THE FAULTY FORD FUSION STEERING GEAR RACK PINION STILL INSTALLED HAS CAUSED FURTHER MALFUNCTION OF THE TRACTION CONTROL, IT FAILS TO TURN ON, AND THE FORWARD COLLISION WARNING SYSTEM HAS ALSO FAILED. THE CUSTOMER FEARS THAT THE MALFUNCTIONING OF THE TRACTION CONTROL SYSTEM WILL BE USED TO PLACE FAULT ON THE CUSTOMER FOR THE FAILURE OF THE 2014 FORD FUSION STEERING GEAR RACK PINION EVEN THOUGH THE CAR IS STILL UNDER WARRANTY AT 31991 MILES. SAFETY FEATURES TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILURE INDICATES THE FORD FUSION STEERING GEAR RACK PINION MAYBE FAULTY AFTER 30,000 PLUS MILES; THIS IS A ROAD SAFETY ISSUE AND THE FAILURE OF THE FORD FUSION STEERING GEAR RACK PINION PLACES THE VEHICLE OUT OF COMPLIANCE WITH 571.126 STANDARD NO. 126; ELECTRONIC STABILITY CONTROL SYSTEMS FOR LIGHT VEHICLES ("NHTSA 33-12" STANDARDS (HTTPS://WWW.GPO.GOV/FDSYS/PKG/FR-2015-06-23/PDF/2015-14127.PDF) ). SUGGEST RECALL OR FURTHER TESTING OF MALFUNCTIONING FORD FUSION STEERING GEAR RACK PINION, PART HANDLES STEERING AND CONTROL OVER THE VEHICLE BY OPERATING OCCUPANT OF THE VEHICLE." "CUSTOMER REPORTS TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILED ON THE 14 JAN 2017 WHILE DRIVING ON HWY 280 AT 70MPH. THE CUSTOMER ALSO STATED DURING THE TIME OF FAILURE THE STEERING FELT AWKWARD AND KEPT LOCKING WHILE TURNING THE STEERING WHEEL." *TR

Mileage: 31,890

"SUSPENSION KNOCK WHILE TURNING THE WHEEL; THE WHEELS STICKS DURING SHARP TURN INS TO THE LEFT AND RIGHT WHILE IN MOTION." "THE KNOCK IS ALSO HAPPENING WHILE THE CAR IS STATIONARY TURNING THE WHEELS TO EITHER SIDE LEFT OR RIGHT; THE WHEELS STICK." "AT HIGHWAY SPEEDS THE SOUND CAN NOT BE HEARD BUT THE CAR DOES HANDLE ODDLY AS A RESULT FROM THE SUSPENSION ISSUES." "AT LOW SPEEDS THE SOUND CAN BE HEARD WHEN TRUING THE WHEEL ALL THE WAY TO THE LEFT AND RIGHT, THE WHEELS WILL STICK DURING THIS PROCESS." "ALSO, THE STEERING IS LOOSE AND HAS SOME PLAY; STABILITY CONTROL MAY NEED TO BE INSPECTED DUE TO THE ODD DRIVING HABITS AT LOW TO HIGHWAY SPEEDS. THIS ALL TOOK PLACE TODAY 6 JAN 2017, DUE TO THE CUSTOMERS FEAR THE VEHICLE WAS UNSAFE, IT WAS INSPECTED BY A NEAR BY MECHANIC "TIRE ENGINEERS" THE CAR IS AT 31,200+ MILES AND HAVING MECHANICAL ISSUES WITH THE SUSPENSION. "THIS IS ONE OF MANY TIMES THE CAR HAS HAD A "FRONT END SUSPENSION ISSUE"; ATTEMPTS TO FIX THE VEHICLE AT A DEALER (OPELIKA FORD) HAVE ENDED IN FAILURE TO PROVIDE WARRANTY PARTS TO REPLACE FAULTY PARTS IN THE PAST. SINCE OPELIKA FORD DID NOT INSPECT THE VEHICLE, 2014 FORD FUSION AWD SEDAN, ON 6 JAN 2017 AN APPOINT WAS MADE FOR 11 JAN 2017 TO INSPECT THE VEHICLE AT THAT DEALER, NO WALK-INS ALLOWED; UNCLEAR IF THE CAR WAS SAFE THE CUSTOMER DROVE THE VEHICLE TO ANOTHER DEALER IN COLUMBUS, GA. ANOTHER APPOINTMENT WAS SET FOR SATURDAY 7 JAN 2017 TO DIAGNOSES SUSPENSION ISSUES. THERE IS A 36,000 MILES MANUFACTURE WARRANTY. THIS ISSUE HAS BEEN ON GOING WITH NO RESOLUTION BUT A BACK AND FORTH BETWEEN THE DEALER (OPELIKA FORD) AND CUSTOMER'S HOME, PLACING 40 MILES TO DRIVE TO THE DEALER AND FROM DEALER'S LOCATION, AS A RESULT THE MECHANICAL ISSUES HAVE WORSEN." "THE DRIVE IS PLACING THE CAR OUT OF MANUFACTURERS WARRANTY SOON." "PART COST ASSESSMENT IS $2226.37 TO REPLACE IF OUT OF WARRANTY."

Mileage: 31,200

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING FAILED. THE STEERING ASSIST AND STABILIZER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER PROGRAMMING NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.

Mileage: 47,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO SHIFT THE GEAR SHIFTER TO THE DESIRED GEAR, THE VEHICLE JERKED. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL WAS VERY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE DIAGNOSIS FOR THE TRANSMISSION HAD NOT YET BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

WAS DRIVING AT LOW SPEED ON THE HIGHWAY WHEN "STEERING ASSIST FAILURE PULL OVER SAFELY" LIGHT CAME ON AND POWER STEERING WENT OUT. THE VEHICLE ONLY HAS 57,000 MILES AND WE TOOK IT TO FORD FOR REPAIR AND THEY WILL HAVE TO REPLACE THE ELECTRIC RACK ASSEMBLY DUE TO A SHORT IN THE GEAR BOX... *TR

Mileage: 57,000

STEERING BOLTS HAVE LOOSENED, RESULTING IN SOME LOSS OF CONTROL OF VEHICLE. VEHICLE WAS TRAVELING STRAIGHT ON A LEVEL HIGHWAY WHEN THIS OCCURRED. THIS IS A PERSISTENT STATE.

Mileage: 81,000

THERE IS A RECALL ON BOLTS HOLDING THE STEERING ASSEMBLY TOGETHER, AND THE POWER STEERING COMPLETELY WENT IN MY 2 YEAR OLD VEHICLE. THE DEALERSHIP AND FORD OVERALL SAY THAT BECAUSE THE BOLTS WERE FINE THEY AREN'T RESPONSIBLE FOR MY POWER STEERING NEEDING TO BE COMPLETELY REPLACED. THEY CAN'T TELL ME HOW THE STEERING WOULD GO IN A 2 YEAR OLD VEHICLE THAT IS DRIVEN TO WORK AND THE GROCERY STORE, NOT OFF-ROADING OR RACING. THE VEHICLE WAS STATIONARY, AND WAS STARTED AND IMMEDIATELY NOTICED THE POWER STEERING FAILED.

Mileage: 48,000

I HAVE EXPERIENCED A LOSS OF STEERING POWER WHILE GOING ON THE HIGHWAY. AFTER PULLING OVER THE CAR LIGHT FLASHING SAYING "SERVICE ADVANCETRAC, AND STEERING LOSS STOP SAFELY" I WILL BE TAKING IT TO A REPAIR SHOP BUT IT IS A SAFETY ISSUE. I HAVE LOOKED ONLINE AND HAVE FOUND MANY PROBLEMS WITH SIMILAR ISSUES. NO RECALL FOUND?

Mileage: 119,000

POWER STEERING STOPPED FUNCTIONING OVER NIGHT. SKID CONTROL AND TRACTION CONTROL LAMPS WERE ON AND DASH SAID POWER STEERING NEED SERVICE. SERVICE QUOTE ATTACHED. IT IS A COMMUTER CAR. NO OFFROADING. SERVICE ADVISOR CLAIMS THAT DIRT MIGHT HAVE CAUSED THE PROBLEM.

Mileage: 79,871

WHILE DRIVING ON THE HIGHWAY MY 2014 FUSION CUT OFF. A WARNING INDICATOR POPPED UP THAT SAID "TRANSMISSION NOT IN PARK". WE HAD TO COAST OFF TO THE SHOULDER, FORTUNATELY THERE WERE NO CARS IN THE LANE WE HAD TO CROSS TO GET TO THE SHOULDER. LATER TODAY (THE SAME DAY) IT HAPPENED A SECOND TIME. THE CAR LOSES ALL POWER. WE WERE DRIVING PAST THE DEALERSHIP WE USE, SO WE LEFT THE CAR WITH THEM TO BE FIXED AND HAVE THE OIL CHANGED. WE WILL BE WAITING FOR THE OUTCOME THE FIRST OF THE WEEK,BUT FELT IT NECESSARY TO REPORT THIS SINCE OTHERS HAVE HAD THE SAME ISSUE.

Mileage: 34,000

THE POWER STEERING ABRUPTLY STOPPED WORKING.

Mileage: 4,200

WHEN MY SON WAS DRIVING THE VEHICLE THE STEERING ASSIST INDICATOR LIGHT CAME ON WITHOUT NOTICE AT WHICH TIME HE WAS UNABLE TO EASILY STEER THE CAR. HE MANAGED TO GET THE CAR INTO A NEARBY PARKING LOT WHERE WE HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER. THE DEALER INDICATED THAT THE STEER GEAR FAILED AND WOULD NEED TO BE REPLACED. EVEN THOUGH THERE A REGIONAL CUSTOMER SATISFACTION NO 15R01, FOR THE REPLACEMENT OF THIS GEAR, MY REPAIRS WOULD NOT BE COVERED UNDER THIS PROGRAM BECAUSE THE GEAR DIDN'T FAIL AS A RESULT OF FAULT BOLTS. I CONTACTED FORD MOTOR COMPANY AND AND EXPERIENCED GREAT CUSTOMER SERVICE IN DEALING WITH THE PROBLEM, AT WHICH TIME I WAS TRANSFERED TO TJ BREWER (THOMAS), THE GENERAL MANAGER FOR THE WEST MARKET. I NEVER SPOKE WITH TJ AS SOMEONE NAMED MARK ANSWERED AND INDICATED THAT HE WOULD BE HAPPY TO GET THINGS STARTED FOR ME AND PASS IT ALONG TO TJ. MARK WAS RUDE AND BELITTLING. HE ACTED LIKE I WAS TRYING TO GET A FREE HANDOUT AND TOLD ME THAT MY REQUEST FOR REPAIR FOR THE KNOWN STEER GEAR FAILURE HAS BEEN DENIED. I ASKED TO SPEAK WITH TJ AND MARK SAID THAT HE HAD ALL OF THE AUTHORITY TO APPROVE OR DENY MY REQUEST AND THAT NO EFFORT OF MY OWN WOULD OVER-RIDE HIS DECISION. I ASKED HIM IF THERE WAS ANY MANAGER THAT I COULD SPEAK WITH AND HE TOLD ME THAT THEY WERE ALL BUSY AND HE WOULD HAVE THEM CALL ME BACK. I HAVE NOT HEARD FROM MARK, TJ OR HIS MANAGER YET. I FOLLOWED UP WITH A CALL INTO FORD MOTOR COMPANY AGAIN, WHERE I MY SITUATION WAS HANDLED EXPERTLY AGAIN BUT TOLD THAT TJ WOULD BE THE LAST AUTHORITY AND HAVE THE FINAL SAY ON WHETHER FORD WAS GOING TO DO THE RIGHT THING OR NOT.

Mileage: 54,000

VEHICLE STATIONARY, ENGINE IDLING WHEN "POWER STEERING ASSIST" FAILURE MESSAGE APPEARS, WITH SUBSEQUENT LOSS OF POWER STEERING. THIS HAS HAPPENED TWICE WITHIN 3 DAY, SEPARATE OCCASIONS, AFTER DRIVING ON INTERSTATE FOR APPROX. 1 HR, SAME SETTING. FORD DEALERSHIP WAS INFORMED ABOUT IT ON THE FIRST OCCASION DURING A SCHEDULED 80,000 MILE MAINTENANCE, HOWEVER THEY STATED VEHICLE WAS OK, AND READY TO DRIVE. MILEAGE AT THE TIME OF FIRST INCIDENT WAS APPROX. 80,947. ARRIVAL MILEAGE AT FORD DEALERSHIP WAS 81,043. ON 7/13/16

Mileage: 80,940

SEVERAL TIMES MY POWER STEERING HAS SHUT OFF ON ME WHILE DRIVING ALMOST GETTING ME INTO AN ACCIDENT TWICE LUCKILY THIS HAD YET TO HAPPEN WHILE DRIVING ON THE HIGHWAY AS THAT COULD BE FATAL

Mileage: 56,000

STEERING WHEEL CAME LOSE. DICOVED DURING DRIVING. DEALER REMOVED AIRBAG AND APPLIED LOCK-TITE TO BUT IN STEERING COLUM AND RE-TOURQED.

Mileage: 34,500

I KEEP GETTING A SERIES OF WARNING INDICATORS; UP HILL ASSIST IS NOT AVAILABLE, SERVICE ADVANCE TRAK , NO POWER STEERING, NO TRACTION CONTROL, NO ABS, AND THE NO AIR BAG LIGHTS COME ON. THIS COMES ON WHILE DRIVING AT NORMAL, LOW SPEED ON REGULAR ROADS, WHEN TURNING AND ALSO AT HIGHER SPEEDS WHEN DRIVING ON EXPRESSWAYS. THIS IS DANGEROUS ESPECIALLY BECAUSE MY POWER STEERING DOES NOT WORK! THERE NEEDS TO BE A RECALL!

Mileage: 44,300

SUDDEN POWER STEERING LOSS WITHOUT ANY WARNING WHILE DRIVING IN A STRAIGHT LINE ON A HIGHWAY. ONLY WARNING WAS A MESSAGE SAYING POWER STEERING FAILURE PLEASE STOP SAFELY. LOST ALL ABILITY TO MANEUVER THE CAR SAFELY OR SAFELY TRANSITION OUT OF TRAFFIC. NEEDED EXCESSIVE STRENGTH TO ENABLE THE CAR TO TURN AND SAFELY EXIT ROADWAY.

Mileage: 90,000

I STARTED THE CAR AND HAD TO WARNING LIGHTS COME ON. ONE WARNING FOR STEERING ASSIST FAULT, AND THE OTHER FOR SERVICE ADVANCETRAC. I READ ONLINE THAT FORD IS RECALLING CARS SAME YEAR AND MODEL FOR THE SAME ISSUES. BUT NO RECALL FOR MINE - WHY??

Mileage: 36,120

I STARTED TO EXPERIENCE HARSH GEAR SHIFT ON DECEMBER 13, 2015 EVERY TIME I PUT THE CAR IN REVERSE. ALSO, WHEN I REACHED 20MPH AND 40MPH I FELT THE HARSH GEAR SHIFT AND THE CAR WOULD JERK FORWARD. I TOOK MY CAR TO THE DEALERSHIP ON DECEMBER 14, 2015 AND THEY SAID THE MOUNT FOR THE TRANSMISSION WAS BROKEN. THE TECHNICIAN WASN'T THERE TO CHECK OUT THE CAR IN ORDER TO DETERMINE IF IT WAS MECHANICAL OR NOT, BUT THEY DID THE WORK ON THE CAR ANYWAY AND ON DECEMBER 16, 2015, THE DEALER CALLED TO SAY THE CAR WAS READY. IT WAS VERY OBVIOUS THEY DID NOT TEST DRIVE THE CAR AFTER SUPPOSEDLY REPAIRING THE MOUNT BECAUSE MY CAR WAS DOING THE SAME THING, EXCEPT WORSE. WHEN I TOOK IT BACK THE NEXT DAY, THE TECHNICIAN WAS THERE AND SAID IT IS A MECHANICAL PROBLEM. I ASKED FOR A LOAN SINCE THEY SAID A PART HAD TO BE ORDERED AND THEY WOULD NEED TO KEEP MY CAR FOR A FEW DAYS AND I WAS TOLD I COULDN'T GET A LOANER. INSTEAD, THE DEALER SAID MY CAR WAS DRIVABLE AND DID DELIVER GOOD CUSTOMER SERVICE. IT FELT AS THOUGH HE WAS TRYING TO TAKE ADVANTAGE AND NOT TAKE CARE OF THE CUSTOMER. THEN HE PROCEEDED TO TELL ME THERE MIGHT BE A FURTHER PROBLEM, BUT COULD NOT TELL ME WHAT IT WAS. I AM EXTREMELY DISSATISFIED WITH FORD. I HAD THE CAR SINCE MARCH 2014 AND SHOULDN'T BE EXPERIENCING A TRANSMISSION PROBLEM LESS THAN 2 YEARS LATER. THERE WAS ALSO A RECALL ON THE STEERING BOLTS AND I DIDN'T RECEIVE NOTIFICATION OF THE RECALL.

Mileage: 14,900

MY SON AND HIS FRIEND WERE DRIVING HIS 2014 FUSION ON A TWO LANE ROAD THAT MAKES A 90 DEGREE TURN TO THE RIGHT WHEN HIS POWER STEERING WENT OUT. AS HE CAME TO THE TURN HE WAS UNABLE TO TURN THE WHEEL AND THE VEHICLE WENT STRAIGHT AND LEFT THE ROADWAY. THE VEHICLE STRUCK A SMALL TREE AND SUSTAINED MINOR DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE UNDER CARRIAGE OF THE VEHICLE. AN ACCIDENT REPORT WAS MADE. WE WERE ABLE TO DRIVE THE CAR HOME WITHOUT ANY POWER STEERING AND I TOOK IT TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP INFORMED ME THAT THERE WAS NO RECALL FOR THE POWER STEERING ASSIST AND THAT THE COULD PUT THE VEHICLE ON A COMPUTER TO DETERMINE THE PROBLEM. HOWEVER, IT WOULD COST ME $135.00 PER HOUR FOR THE DIAGNOSIS AND IT COULD TAKE 2-6 HOURS. I WAS ALSO TOLD THAT IF THE POWER STEERING ASSIST MODULE NEEDED REPLACED IT WOULD COST APPROXIMATELY $2,000.00. THE VEHICLE HAS 50,000 MILES ON IT AT THIS TIME. I DROVE THE CAR BACK HOME AND CONTACTED FORD CUSTOMER SERVICE AND CUSTOMER RELATIONS. IT HAS BEEN PAST THE 15 WORKING DAY PERIOD FOR A REPRESENTATIVE TO CONTACT ME AND I HAVE STILL HEAR NOTHING FROM FORD. TODAY I HAD THE VEHICLE TOWED TO A REPAIR SHOP.

Mileage: 50,000

DIFFICULT TO CONTROL AT HIGHWAY SPEEDS; THE CAR SEEMS TO WOBBLE/OVER CORRECT FREQUENTLY. THE CAR IS DIFFICULT TO KEEP BETWEEN THE LINES WHEN IT ENCOUNTERS EVEN MINOR BUMPS IN THE ROAD. I'VE BROUGHT THESE CONCERNS TO FORD AND HAVE BEEN MET WITH HIGHLY ANTAGONISTIC RESPONSES. FORD NEGLECTS TO ACKNOWLEDGE THE ISSUE AND TOLD ME THEY TEST DROVE THE CAR AND WERE UNABLE TO REPLICATE THE ISSUE. I DON'T FEEL SAFE DRIVING MY NEW CAR ON THE HIGHWAY. PLEASE HELP!

Mileage: 5,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE WARNING MESSAGE 'TRANSMISSION NOT IN PARK' ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,700.

Mileage: 35,700

ENGINE OR TRANSMISSION KNOCK. STEERING KNOCK FROM TURNING WHEELS ALL THE WAY TO THE LEFT AND RIGHT. WHEN IN PARK, REVERSE, OR NEUTRAL THE KNOCK BEHIND THE FIREWALL IS NOT HEARD. WHEN IT IS IN DRIVE AND STOPPED AT A LIGHT OR WITH THE ELECTRONIC EBRAKE ON WHILE THE CAR IS IN DRIVE THERE IS A KNOCK BEHIND THE FIREWALL AROUND THE TRANSMISSION AREA (LOCATION IS CLOSE TO THE LOWER FRONT OF THE CENTER CONSOLE AREA; WHERE IT IS PREDOMINANTLY HEARD). IT IS NOT HEARD UNTIL YOU ARE IN THE CAR WITH THE DOORS CLOSED (NO MUSIC ON JUST THE ODD KNOCK WHEN STOPPED WHILE IN DRIVE OR IN DRIVE WITH THE EBRAKE ON). I HAD THE ENGINE CHECKED FOR NOISE; MECHANICS AT OPELIKA FORD AL STATED IT MAY BE MY FUEL RAIL AND FUEL FILTER WHICH MAY BE CAUSING CABLING BEHIND THE FIREWALL TO RATTLE. IF THAT IS THE CASE I SHOULD HEAR THE HARD KNOCK WHILE IN REVERSE OR PARK. THEY STATED THEY TIED BOTH DOWN INCLUDING THE CABLES TO SEE IF THE NOISE SUBSIDED (TOOK THEM TEN MINUTES TO DO THIS WHICH IS QUIET FAST TO ACCESS THE FUEL RAIL AND FILTER WHEN THE AREA IS TIGHT TO ACCESS IN ORDER TO TIE CABLES DOWN). I ALSO HAD THE TRANSMISSION CHECKED; THEY STATED NOTHING IS WRONG WITH TRANSMISSION. I GOT IT CHECKED BECAUSE OF THE KNOCK AND THE TRANSMISSION JERKED HARD INTO SECOND AND THIRD GEAR. ALSO STARTED TO IDLE HARD (THIS IS AROUND 21000 MILES). THEY MAY HAVE RE-FLASHED THE TRANSMISSION BUT NO MECHANIC CAME AND SPOKE TO ME ABOUT IT. I ALSO ASKED FOR THE TRANSMISSION SOFTWARE TO BE UPDATED. NOT SURE IF THEY DID THAT EITHER. THE CAR STILL IDLES A BIT ROUGH FROM TIME TO TIME. THE ISSUE IS STILL ON GOING AND I AM IN SEARCH OF A "FORD CERTIFIED MECHANIC" TO ACTUALLY SHOW ME WHAT IS WRONG SO IT CAN BE COVERED BY WARRANTY. FORD HQ STATED THEY DO NOT KEEP TRACK OF INFORMATION DONE ON THE CARS IT IS LOCAL TO THE DEALERSHIPS WHICH IS STUPID. SO HOW ARE THEIR RECALLS DONE IF THEY AREN'T REQUIRED TO KEEP TRACK OF PROBLEMS?

Mileage: 22,080

ON WEDNESDAY, SEPTEMBER 16, 2015 AROUND 3:45PM I MADE A LEFT TURN AT A STOP LIGHT, GOING ABOUT 15-20MPH OR LESS, JUST TAKING A CORNER AND THE STEERING LOCKED UP AND KEPT PULLING TO THE LEFT, I WAS UNABLE TO STRAIGHTEN THE CAR UP, LUCKILY NO ONE WAS BESIDE ME. I PUT THE CAR IN PARK AND THEN BACK IN DRIVE, THEN I WAS ABLE TO CONTINUE. VERY SCARY, THAT CAME OUT OF NO WHERE.

Mileage: 21,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 7/7/15 WHILE ON THE 99 GRAND-PARKWAY FREEWAY MY FORD FUSION SUDDENLY STARTED DRIFTING AND WASN'T ALLOWING ME TO TURN BACK IN THE LANE CAUSING MY CAR TO SPIN OUT AND LOSE CONTROL AND CRASH INTO A BARRIER. SHORTLY AFTER I FILED A CLAIM WITH MY INSURANCE AND WITH FORD CUSTOMER SERVICE ON 7/11/15 CLAIMING THE POWER STEERING WENT OUT AND A MECHANICAL FAILURE. FORD MOTOR MENTIONED THE GENERAL COUNSEL WOULD REACH OUT IN 15 BUSINESS DAYS AND THERE WERE NO CURRENT RECALLS ON FILE. HOWEVER, SHORTLY AFTER I FILED THAT COMPLAINT FORD SENT A VEHICLE RECALL REGARDING POWER STEERING CORROSION (INTERESTING TIMING). I HAVE ESCALATED MULTIPLE TIMES TO CUSTOMER SERVICE AND CUSTOMER RELATIONS AND STILL NO LUCK OR CLARIFICATION OF WHY I HAVE NOT RECEIVED A LETTER FROM GENERAL COUNSEL.

Mileage: 18,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE DEALER ADVISED THAT THE PART NEEDED WAS ON BACK ORDER AND THEY WERE NOT AWARE WHEN THE PART WOULD BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 15V250000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE VEHICLE JERKED WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE WARNING LAMP FLASHED INDICATING A POWER STEERING FAILURE AND THE WARNING LAMP FLASHED TO SERVICE THE ADVANCE TRACK. UPON RESTARTING THE VEHICLE, THERE WAS A TOTAL LOSS OF POWER STEERING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE COMPUTER MODULE FOR THE POWER STEERING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,064.

Mileage: 39,064

ON FRIDAY MARCH 27 2015 I WAS DRIVING DOWN THE ROAD AND I LOST ALL CONTROL OVER MY CAR STEERING. I WAS ABLE TO PULL MY CAR TO A SAFE LOCATION AND COME TO A COMPLETE STOP. IT WAS ME AND MY SON IN THE CAR AT THE TIME THIS ALL HAPPEN. IF I WOULD HAVE BEEN GOING FASTER THAN WHAT I WAS IT COULD HAVE CAUSED ME TO WRECK. I CALLED THE DEALER SHIP WHEN I GOT THE CAR STOPPED. THEY INSTRUCTED ME TO CALL THE WRECKER SERVICE THAT THEY HANDLE SO I DID. ONCE THEY GOT THE CAR THERE THEY LOOKED AT IT THE NEXT BUSINESS DAY WITCH WAS MONDAY THE 30TH THEY CAME TO A CONCLUSION THAT THE CARS NETWORK HAD SHUT COMPLETELY DOWN ON ME WHILE I WAS DRIVING . THEY ARE STILL NOT SURE WHY IT DID THAT. MY CAR IS STILL IN THE SHOP HOWEVER FORD MOTOR COMPANY GAVE ME A RENTAL CAR UNTIL NEXT TUESDAY APRIL 7TH 2015 AT THERE EXPENSE. THIS IS NOT THE FIRST TIME I HAVE A PROBLEM WITH THE CAR HAVING A COMPUTER PROBLEM . I HAVE ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK AND THEY WILL NOT BC ITS NOT A TRANSMISSION ISSUE. AND I CAN NOT TRADE IT IN DUE TO THE AMT OWED ON IT. SO THEY HAVE INSTRUCTED ME TO CONTACT MY BBB OF MY STATE TO FILE THE LEMON LAW SO I HAVE DONE THAT AND THE BBB HAS GIVEN ME A NUMBER TO REACH YALL BUT IM DOING IT ON UR WEBSITE INSTEAD. I FEEL THE FORD MOTOR COMPANY SHOULD TAKE ALL INTO CONSIDERATION AS WELL AS ME AND MY FAMILY SAFETY INTO CONSIDERATION AND BUY BACK THE CAR . *TR

Mileage: 10,800

WAS DRIVING CAR IN THE PARKING LOT LEAVING WORK AND WAS UNABLE TO TURN THE STEERING WHEEL. STEERING WHEEL HAD LOCKED UP ON IT, I STRUGGLED TO TURN THE WHEEL AND IT WOULDN'T TURN. ENDED UP CRASHING INTO A CONCRETE LIGHT POLE. WAS ONLY GOING ABOUT 15 MPH AND NO AIRBAGS DEPLOYED. HIT MY HEAD ON THE STEERING WHEEL AND KNEE INTO THE DASH. HAD TO GO TO THE HOSPITAL BY AMBULANCE. ALSO, THE WEEK PRIOR, MY LOW TIRE INDICATOR LIGHT KEPT COMING ON AND EVERY TIME I WOULD CHECK THE TIRE PRESSURE IT WAS FINE. *TR

TURNED ON THE IGNITION AND PUT THE CAR IN REVERSE, REALIZED THE CAR WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. WARNING LIGHT CAME ON SAYING "SERVICE ADVANCE TRAC", AND "STEERING ASSIST FAULT SERVICE REQ'D." THE CAR WAS SO DIFFICULT TO TURN THAT IT IS COMPARABLE TO TURNING THE WHEEL OF A CAR WHEN IT IS NOT RUNNING. A TOW TRUCK HAD TO BE CALLED TO TAKE IT TO THE FOR GARAGE. THE FORD GARAGE KEPT IT OVER NIGHT IN ORDER TO GET A PART FOR IT, THE PART WAS REPLACED AND THE CAR WORKED FOR APPROXIMATELY TWO WEEKS AND THE SAME EVEN OCCURRED. *TR

Mileage: 6,239

RAINING: THE HIGHEST SPEED SETTING WAS NOT FAST ENOUGH TO CLEAR THE WINDSHIELD I WAS DRIVING ON THE HIGHWAY, CITY AND HAD TO PULL OVER DUE TO THE HIGH SPEED FOR THE WIPER IS NO DIFFERENT THEN BEING ON LOW SPEED. VERY DANGEROUS. DEFINITELY NOT ENOUGH TO CLEAR THE WINDSHIELD IN MODERATE RAIN LET ALONE WHEN HEAVY RAIN WILL COME. FRONT END: EVERY TIME YOU TURN THE STEERING WHEEL I GET A CLUNKING NOISE AND YOU CAN FEEL IT IN THE GAS PEDAL. THIS HAS BEEN A ONGOING PROBLEM. *TR

Mileage: 5,990

I PURCHASED A 2014 FORD FUSION ON MARCH 24, 2014. MY SON WAS DRIVING ON THE EXPRESSWAY AND THE STEERING WHEEL WOULD NOT TURN FOR HIM TO CHANGE LANES TO EXIT. THE NEXT DAY(MAY 6TH) HE TOOK THE CAR BACK TO THE DEALER AND THEY KEPT THE CAR FOR TWO DAYS. AGAIN, HE WAS DRIVING ON THE EXPRESSWAY FROM THE DEALER (MAY 8TH) AND THE STEERING FROZE AND HE HAD TO MANEUVER THE CAR TO EXIT THE EXPRESSWAY. THE NEXT DAY HE TOOK THE CAR BACK TO THE DEALER. THE SERVICE DEPARTMENT (AFTER DIAGNOSING THE SITUATION FOR THREE DAYS) STATED THAT FORD CHANGED FROM HYDRAULIC MODULE TO AN ELECTRICAL MODULE AND THE PART IS ON BACKORDER. I WAS GIVEN A LOANER ON THAT DAY AND TODAY IS FRIDAY, MAY 30TH AND I DO NOT HAVE BACK MY CAR. I AM MAKING PAYMENTS ON A NEW CAR WITH STEERING PROBLEMS AND MY CONCERN IS WILL THE CAR'S STEERING PROBLEM BE RESOLVED WITH THE REPLACEMENT MODULE. I AM CONCERNED ABOUT SAFETY WHEN HIGHWAY OR EXPRESSWAY DRIVING. THERE ARE ENOUGH DISTRACTIONS WITH OTHER DRIVERS (TEXTING, EATING, TALKING ON THE PHONE, ETC.) WITHOUT HAVING TO BE CONCERNED WHETHER THE STEERING WHEEL WILL LOCK UP AND CAUSE AN ACCIDENT AND INJURE MY SON OR OTHERS. *TR

Mileage: 1,008

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AS THE TRACTION CONTROL AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,000. UPDATED 07/01/14 MA

Mileage: 4,000

I WAS DRIVING HOME ON A 2 LANE HWY. AND MESSAGE CAME "STEERING FAULT SERVICE NOW" I CALLED THE DEALERSHIP FROM THE CAR AND WAS TOLD IF THE CAR WASN'T DOING ANYTHING ABNORMAL, KEEP DRIVING AND BRING IT IN MONDAY. I ARRIVED HOME SAFELY TURNED OFF CAR AND TOOK PKGS. IN THE HOUSE. I CAME BACK OUT AND STARTED THE CAR RIGHT AWAY AND THE MESSAGE WAS "LOSS OF STEERING" AND INDEED NO POWER STEERING. I CALLED FORD AND THEY SENT A TOW TRUCK DRIVER AND WE TOOK IT TO THE DEALERSHIP. IT HASN'T BEEN SERVICED YET. *TR

Mileage: 2,400