2014 FORD FUSION Unknown Or Other Problems
142 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (142)
My back up camera glitches out where it works one moment and then it doesn’t an I get a message says that the back up camera doesn’t work to call dealership.
The backup camera screen is black or flickers, and sometimes shows an error message like 'Camera not available.'
The backup camera works intermittently. Showing a black screen and telling me to see a dealer.
The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right)
The backup camera is not working right it's either fuzzy or it's black and sometimes it is showing on opposite direction causing me to almost have a huge accident with my children inside this is currently still happening and started over 2 months ago.
Rear viiew camera stops working and/or goes blank when the car is put in reverse. Sometimes will also displays Back up camera not working please contact dealership.
This is a report of the same issues that have been issued a recall for newer years of the same make and model, the Ford Fusion. The rear backup camera stopped working and directly impedes the safety and visibility when reversing the vehicle. An error/warning comes up to contact the dealership due to the malfunction. The 2014 was excluded from the recent recall for these same backup cameras on the 2016+ models. The recall needs to be extended to ALL years of the Ford Fusion.
Rear view camera inspection recall (Campaign 25SA9/25v695) should be extended at least a few more years. My 2014 Ford Fusion Platinum is affected by the same issue.
Vehicle camera works intermittently. The screen will come on while in reverse however, will go BLACK. I've turned the camera off and on but the same thing happens. The camera should not function like this.
The rearview camera does not display properly. The image is flipped which can cause confusion when using the camera to check for traffic. Sometimes the camera does not come on/display images when shifting into reverse. Also at night the camera is streaky so one is unable to see images in the camera. I noticed there was a recall for the rearview camera but my make/model/year was not included but I am experiencing issues with the rearview camera.
Recent problem with the backup camera on a 2014 Ford Fusion Hybrid that intermittently shows the image in reverse- right is left and left is right. This is very dangerous when backing up . Ford is aware of the problem and has recalls on other models with the same problem but not ours.
2014 Ford Fusion 4D 2Wd SE Backup camera started when my car was 9 to 10 years old occasionally goes black and show reversed but not upside down. Within 5 months it continually shows images reversed. I attempted to do a software update but since it was over 10 years old at the time I was not allowed to I also spoke to the car dealership and was told that was correct. No recalls on the backup camera I was told I would need to pay between 500 and 1000 dollars to have it fixed. I found a site on the internet that say the 2014 also had a recall but the Ford site does not show my vin indicating that is true.
AdvanceTrac stopped working in my car due a sensor. Had to get it replaced by Midas. When I went to turn on my car and put it in drive it started making an awful grinding sound and would not move and gave me an error code that just said service AdvanceTrac. It was insanely expensive to repair and thankfully didn't happen while I was driving.
The rear view mirror and side mirrors become dark after the sun sets and it becomes extremely hard and dangerous to judge vehicles behind you as you try to merge onto any road that has moving traffic.
A third party hacked my CPU/Transmission Control System causing malfunction with the engine. The engine randomly would cut off during traffic, and I would need to press gas directly after starting the vehicle to go. My vehicle was fairly new and transmission module should not be ineffective after purchasing my vehicle last July 2023 with less than 80K miles. The notification that makes the vehicle stay in the lane would malfunction randomly notifying me of failure to sensor active crash alert. I also have inability to connect to Ford vehicle app with no reason provided to cut off WiFi connectivity. Please review external IP as I can hear communication of third party observing my way of driving and communication while attempting to drive causing distraction affecting safety of myself, my location placement, and health of the car. Possible CPU/transmission/AC connectivity from July 2023 to Malfunction of vehicle starting 10/2024.
My rear camera on my 2014 Ford Fusion just stopped working on it's own (noticed on [XXX]). I then researched and found a recall; however, the recall is VIN specific and does not include my vehicle. This is a problem as my camera stopped working and deserves to be fixed as well the others that have already been identified. VIN# [XXX] I also called and my reference # is [XXX] Thank you in advance for your assistance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When driving the car will stall out and die in the driving state. This occurs without warning from any sensor light error warnings. After acceleration to 35 it will sputter as if the fuel is not flowing, yet then it will correct but stall and completely die during operation while driving. Have had both the upper and lower full pumps installed within the last calendar yet still currently having the problem or issue. Experiencing the exact same Eco boost concerns as other Ford models have been recalled for as of recent
My car when it is parked it will randomly pop the trunk. A lot of issues I’m seeing is ford fusions 2014 and up! Few of my friends are having the same issues especially with keyless entry pad it’s causing issues from water damage or heat causing the car to to this! Their needs to be recall on that cause kids doors aren’t locking properly I have kids I had someone almost steal my car cause my trunk was popped open by itself! This is my second time reporting this I have [XXX] [XXX] and [XXX] I need my car! Can yall please fix this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mileage: 153,641
I have 2014 ford fusion SE. Here lately my car has randomly been unlocking itself not only that popping trunk as well. I have took the time replacing the key fob battery first the checking lock adapters to my doors and also my keypad. I have it checked out. Yet nobody knows. I’m [XXX] with two kids this is very stress as a single parent trust that car is ensured locks it’s not. Yall need to do recall and fix this. I did speak with police department stating issues filing a report I didn’t have number but they said it documentation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Shifter Cable bushing and cover Car would not move when putting into drive or reverse. It was the Shifter Cable bushing that had to be replaced. We were told that this issues was covered on OTHER vin number vehicles but not our car. WHY???
Engine coolant leak.
The latch holding the driver door closed failed and the door would not close. This issue has happened before and been addressed by previous recalls but continues to be an issue.
Back-up Camera: The back-up camera works intermittently, or sometimes not at all; On several occasions, the camera went on briefly, showing children approaching the back of the car while backing out of a driveway. Then it goes blank as they walk behind the vehicle. Additionally, when backing into a parking space, the camera displays, then goes blank as soon as the proximity alert warning beep starts to sound. I’m not sure if the “trigger" is the proximity sensors or the steering sensor since the steering wheel is always turned and the warning beeps are always present.
Rear view video system is failing either completely or halfway during the back up. Warning message says to contact dealership, who wants to run diagnostics in order to figure out cause. Despite video failure, the audio has continued to work properly. Did not want to pay costly fee to run diagnostics without shopping around for lower price.
The rear passenger back door latch is out. Has to be replaced because door will not shut an my toddler almost feel out but I caught him.
The lug nuts on my 2014 Ford Fusion have swollen to the point where they cannot be removed with the tool Ford provided or a standard 4 socket iron wrench. This problem is so severe, AAA was unable to remove the lug nuts after I had a flat requiring a tow for repair of tire. Additionally, the lug nits cam become compromised and cause the rim to become fisplaced while driving.
“Temporarily lost communication with the Climate System” error. Alert suddenly came on while driving, no prior issues or signs of error. Windows will not go down, air conditioner will not come on, cannot use climate touch screen or control volume from dash.
Mileage: 140,000
We took the car to the Ford dealer for recalls on 6/26/2023. We noticed the car would jolt or slow down when shifting gears. Also would, on occasion, jolt before stopping. We were told that the transmission needed repairs. The cost could vary from 4k to 7k, which we declined and brought our car home, and it can be inspected upon request. The car has a little over 60k miles, and we consistently serviced it. No warning lights or severe problems before being told our vehicle is not driveable until we repair the transmission.
The backup camera is frequently failing to work, putting the vehicle at increased risk for a rear collision. A message appears on the dashboard screen when the failure occurs that the system is not working.
A NEIGHBOR CAME TO MY DOOR AND TOLD ME MY BREAK LIGHTS WERE ON WHILE THE CAR WAS JUST SITTING IN THE DRIVEWAY. IT HAD NOT BEEN DRIVEN RECENTLY BEFORE THIS WAS REPORTED TO ME. IT IS 24 HOURS LATER AND THE LIGHTS ARE STILL ON AND I HAVE NOT BEEN ABLE TO GET THEM TO TURN OFF. NO WARNING LAMPS ON THE DASHBOARD LIT, THIS CAN CAUSE A REAR END COLLISION TO ME AS THE PERSON FOLLOWING BEHIND CAN NOT TELL THAT I AM COMING TO A STOP. I AM AWARE THAT THERE IS A RECALL ON SOME OF THE 2014 FORD FUSIONS BUT IT APPEARS THAT MINE IS NOT LISED ON THE RECALL. SINCE THIS IS A HOLIDAY WEEKEND (AND THIS CAME TO MY ATTENTION ON A SATURDAY) I WILL BE CALLING FORD GARAGE IN STOCKTON, CA ON TUESDAY MAY 30, 2023 TO PLACE INQUIRY ABOUT THIS.
About a week ago I had to make a 2 hour drive and when I was close to my destination my check engine light came on and started flashing I hooked a code scanner up to it and it was cylender 4 misfire so I replaced the coil pack and the problem stopped. Today I was driving my car and the car stalled on me agian in a parking lot I put the car in park and I turned the car off and when I tryed to start the car agian it had a long crank and then it started i got to the intersection and the car stalled agian so I immediately repeated the steps and it started back up when I came threw the caution light so I could pull over the car stalled agian in the middle of moving traffic with my child in the car.we almost got hit by other vehicles trying to move to safety. The car gave a p000c6 code. Thankfully we made it to safety as this continues to be a issiue with this vehicle and there has been several recals I am requesting that ford fix this issiue
Coolant sensor malfunction. Should let me know when its low. Did not. Had coolant. Sensor never worked properly. Internal engine block burn. Took to a mechanic. Replaced sensor too late. I am so screwed still paying for it.
I receive this message sporadically. It disables the heat and air to my vehicle, also the passenger side front and rear window locks. When it's cold the heat does not work and when it's hot the air does not work. Also, when it rains or if it's a muggy day the windows fog up and I'm unable to defrost them. This is a major hazard. Can you please assist?! "Temporarily lost communication with the Climate System"
The Climate Control Computer fails to stay on recirculation mode when heating causing driver to press every 15 minutes while driving putting driver and other drivers at risk because of having to look off road while pressing. Ultimate Ford dealership has inspected and attempted to repair the problem but did not during the warranty period. The dealership has barred me from having service completed in the local area within a one-hour drive from my home from merely the fact that they could not repair the problem. Now, several recalls which are not safe on my car cannot be repaired because of their immature behavior. There was no warning about this problem beforehand. No receipts but letter to Ford attached.
My 2014 Ford fusion completely lost power and wouldn't even start or turn on novemeber13, 2022. The car was towed to a dealership, and I was told that the coolant was going inside of the engine and causing corrasion. We contacted the warranty company and was told that this was a manufacture's default and that they wouldn't fix/ replace my engine because my whole engine needed to be replaced. I contacted ford and they said there was no recalls on my car and in 2017 I saw on cars.com that the engine/ coolant system for ford fusions from 2014-2017 were recalled but Ford said there was no such recall and that their recalls have an S in them and not a v.
Many people (including myself) have problems with 2013 to 2016 ford hybrid transmissions. My transmission fails on the well know 14b07 problem, where bearings fail and the car simply gives you a warning a stops in the middle of the road, luckily I had time to push my car to the side, avoiding an accident. Ford should fix this for free once many customers had the same problem. I took my car to a dealership and the answer was to buy a new transmission for over $7000 dollars. They do not even offer a repair for it.
The fuel door hinge is broken. The fuel door will come open while driving the vehicle. The door is loose and after researching this, it is a common problem for everyone with a 2014 ford fusion.
While commuting to work the car randomly caught fire lost brakes and steering
My sunroof glass is leaking water and rusting. The rusting is so bad it’s flaking off into my hair and my eyes. Please Help me !!!
ABS CAME OUT WHILE I WAS DRIVEN AND WENT BACK OFF ALMOST EVERY 20 MINUTES.
While driving on the freeway lost control of steering, spun around into traffic when trying to switch lanes, and flipped over multiple times across the freeway without airbag deployment. My passenger and I suffered injury due to this. I am still going to physical therapy for my shoulder. No messages prior to the accident, I made sure to follow all safety precautions and take care of maintenance, and all safety recalls as soon as possible. The car has been sent over to the police and insurance company for further inspection.
The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, the check engine warning light would remain illuminated. Occasionally, the vehicle would lose motive power and stall or not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.
Mileage: 80,000
The contact owns a 2014 Ford Fusion. The contact stated that while driving at highway speeds, the vehicle stalled with several unknown warning lights illuminated on the instrument panel. The contact also stated that the vehicle would hesitate and independently shift gears upon depression of the accelerator pedal as the check engine warning light would illuminate on the instrument panel. The manufacturer had yet to be notified. The vehicle had yet to be repaired. The failure mileage was unknown.
The steering wheel catches when turning right and left. It is physically hard to straighten the wheel back out. Upon searching, there are recalls for the steering mechanisms in ford fusions, however my specific vehicle does not come up. I do believe that my vehicle is part of this issue.
Today, I was told by mechanic that all the lug nuts had to be replaced when they attempted to rotate the tires because the lug nuts were swollen. This is costing me $164 in parts and $74.99 in labor.
Had issues with Ford Fusion not shifting into a higher gear. Car would Rev up to over 4RPM and still wouldn’t shift up. (Automatic) Could’ve caused a crash had it happened driving on a highway. Took car to the mechanic and I just found out from the mechanic that it needs a new transmission! My car is mainly used for commuting and has about 150000 miles on it. I have looked up issues with this vehicle and this is a known issue! HELP! FORD should be recalling the bad transmission and fixing the problem!
The car stalls randomly when running at low speeds / low rpms. Scenario: after being parked for extended period of time, like overnight. Drive few miles, 5 to 10 miles and stop at parking lot. Upon re-starting the car and driving slow on the parking lot, the car suddenly lose power and stalls. Need to put on park and crank for about 5 to 10 seconds to restart. Then runs fine. Couple of times was crossing a road from a parking lot and stalled right across the incoming traffic. No engine light. Took to mechanic which could not reproduce the problem.
Trunk pops open randomly. Has had three times that I’m aware of.
[XXX] 11/2/21. I was driving mi kids to the movies on 10/31/21 when suddenly I made a right turn to enter the theater parking lot, and the left rear door open. My daughter was sitting there and tilt to the left while the door was open, she grabbed my seat to hold her self. She was with her seat belt on, and I was entering the parking lot at low speed, which I am very thankful. I already made an appointment with my local Ford dealer for them to fix the problem, but I really can't trust this vehicle anymore. That's a serious safety concern that the doors don't latch to securely close. This is a LEMON CAR and I don't feel safe. I will like to get help with getting this vehicle off my hands and from any other's persons possession, IT'S NOT SAFE! Now I just learned that there's more safety recalls on the vehicle besides the doors not latching. Please help me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
While driving the transmission shifts extremely hard. When you accelerate to pass or speed up the car downshifts the RPMs skyrocket and the cars transmission is stuck causing an extremely dangerous situation. Driving down the road the car jerks or RPMs will go up for no reason. The car recently got stuck at n reverse in a parking garage. Backing up the gearshift went into park and the transmission stuck in revers. Took to dealership and was told they didn’t have time to look at it after having cut for a whole day and half after I had yo pay for my own rental car. She said that’s just how the transmission is.
Vehicle locked itself into drive position (Transmission) and will not move to any other shift. Car turned off and now will not turn back off. Had to get help pushing vehicle back into driveway until this can be fixed. Vehicle is now locked in drive mode, engine is off. Will not restart.
My car is hard shifting, doesn't pick up on speed and has a whining noise coming underneath the hood of the car. My fluid levels are bad the fluid is black I got the 5 quarts replaced but there is still black fluid in the rest of the transmission. Is that causing my car to still mess up?
While driving on the highway last week at around 65 mph (10 minutes into my commute), my car display sensor started indicating that there was a door that became loose and unlatched. I had nobody in the car with me and noticed that the passenger front door popped loose and needed to be pushed closed. I have not seen the incident occur a second time, not has it been inspected.
It has been reported that the battery in the trunk of the vehicle caught fire and melted down. It is unknown if the vehicle was being operated at the time of the incident. It is unknown if there is a fire or police report available. This is a U.S. Government vehicle owned by GSA and the vehicle is self insured by the government. There was an estimate written by a repair facility and the vehicle has been determined a total loss.
I was driving around a 2 lane roundabout when my cars steering wheel lost power steering causing me to Swerve into outside Lane almost hitting another vehicle. There were no other warning lights on before this happened but after the incident I had a steering assist, hill top and advanced traction control lights come on. And now have no power steering
While at drive through at Smoothie King, brakes just went out WITH NO WARNING. I had to press the brake pedal all the way to the ground and the car eventually stopped. Noone was hurt, no property or car was damaged (thank goodness) Slowly drove in parking lot and called wife to meet me. Then the indicator "Low brake fluid" flashed. Took other car to auto parts, purchase brake fluid. Went back to car, poured brake fluid in car. Did not help as still had to press brake pedal all the way to floor. Saw puddle of brake fluid on ground. Searched online and saw same issue on Ford Fusion reported as there was no warning. Some people got into an accident, others did not. When I called Ford today at 8:48 am, rep said VIN # not on recall but said there have been brake issues but my VIN # is not on recall. I do not want to pay for the cost as I would have to have the car towed to the Ford shop. I am being proactive to have it reported so it can be repaired at no cost like all of the recalls on my car.
On June 15th, 2021 The APM module stopped working as well as the audio control module in my 2014 Ford fusion. The radio did not work. The phone remained connected, I could call out, people could dial in, people could hear me but I could not hear them. Since my hands-free device no longer worked that put me at a safety risk. I am currently paying for the dealer to replace the APIM module, and they have already replaced the audio control module at my cost. The component is under recall for multiple other Ford Models. There has been a technical safety bulletin on it for my model and they have replaced it up to six years. Mine did not go out until the 7th year.
CAR HAS A DOOR LATCH RECALL AS WELL
Mileage: 131,000
DASH LIGHT ON ' CHECK CHARGING SYSTEM LIGHT ALWAYS ON, OCCASIONALLY GOES OUT WHEN STARTED, REPLACED ALTERNATOR WHICH WAS TESTED AT 14.3 CHARGING CAPACITY, CHANGED BATTERY, CHECKED SOLENOID- LIGHT REMAINS LIT. IF LEFT PARKED FOR MORE THAN THREE TO FIVE DAYS BATTERY DRAINS AND MUST BE CHARGED TO START CAR. ISSUE STARTED WHEN CAR WAS 2YEARS OLD 2016 - TO DATE. I HAVE PURCHASED 4 REPLACEMENT BATTERIES DUE TO CONTINUOUS BATTERY DRAIN CAUSING BATTERY FAILURE AROUND SIX MONTHS OF NEW BATTERY PURCHASES. NO SOLUTION TO DATE-
TRANSMISSION
MY TRANSMISSION IS MESS UP IS THERE A RECALL ON 2014 FORD FUSION BLACK
Mileage: 155,000
THE BUSHING SHIFTER HAS CAUSED THE GEAR TO BE IN PARK WHILE THE DASHBOARD SAYS REVERSE. THE CAR WON'T START AND WITHOUT EMERGENCY BREAKS IT ROLLS. IT HAS BEEN RECALLED FOR THIS EXACT ISSUE ALONG WITH 3 OTHER RECALLS. THE CAR WAS IN A RESTAURANT PARKING LOT.
Mileage: 137,187
THE TRANSMISSION HAS TO BE REPLACED AT LOW MILEAGE. RESEARCH SHOWED THIS A HUGE ISSUE WITH OTHER OWNERS OF THE FORD FUSION 2013-2015. SIMILAR TO ENGINE PROBLEMS, TRANSMISSION PROBLEMS ARE THE LAST THING ANY DRIVER WOULD LIKE TO DEAL WITH. THIS IS BECAUSE IT COSTS A LOT OF MONEY ON REPAIR AND REQUIRES A CERTAIN SKILL SET TO GET IT FIXED. UNFORTUNATELY, 2014 FORD FUSION TRANSMISSION PROBLEMS WERE THE THIRD MOST REPORTED ABOUT THIS VEHICLE. IN GENERAL, THE PROBLEMS WERE RELATED TO ISSUES WITH SHIFTING, COMPLETE TRANSMISSION FAILURE, AND TRANSMISSION SHUTTERING. MANY OWNERS OF VEHICLES AROUND 28,000 MILES REPORTED ROUGH TRANSMISSION SHIFTING ALONG WITH TRANSMISSION SLIPPING, WHICH IS NOT EXPECTED AT THIS MILEAGE OF THIS VEHICLE. THE PROBLEM WAS MOSTLY RESOLVED BY EITHER REPLACING THE TRANSMISSION OR PERFORMING A GLOBAL RESET. THE AVERAGE REPAIR COST FOR TRANSMISSION SLIPPING WAS ABOUT $750. AT LEAST TWO OWNERS REPORTED A COMPLETE TRANSMISSION FAILURE OF THEIR 73,000 MILES VEHICLES. THE OWNERS MENTIONED THAT THEY PERFORMED REGULAR MAINTENANCE TO THE VEHICLE, AND THEY DID NOT SEE ANY WARNING SIGNS THAT COULD POINT THEM TO DO SOMETHING BEFORE THE COMPLETE FAILURE. THE OWNERS DID NOT INCLUDE INFORMATION ABOUT REPAIR OPTIONS OR REPAIR COSTS. LASTLY, A COUPLE OF OWNERS INDICATED FRUSTRATION FROM TRANSMISSION SHUTTERING EVERY TIME THEY DRIVE THE VEHICLE. THEY MENTIONED THAT THE SHUTTERING FADES OUT AFTER THEY DRIVE FOR A LONG TIME. HOWEVER, THE SHUDDERING BECOMES MORE SEVERE WHEN THEY SWITCH FROM PARK TO DRIVE OR VISE VERSA. UNFORTUNATELY, TRANSMISSION SHUTTERING OCCURRED AT RELATIVELY NEW VEHICLES AROUND 5,000 MILES.
MY CAR RAN HOT ON ME FOR THE FIRST TIME. I ADDED COOLANT AND TRIED TO RESTART THE CAR. HAD TO GET VEHICLE TOWED TO A DEALERSHIP AND THE DEALERSHIP TOLD ME IT WAS COOLANT INTRUSION. THEY SAID THEY HAVE SEEN A LOT OF VEHICLES THAT DID THE SAME THING. THE MAN AT THE DEALERSHIP SAID THAT GET ABOUT ONE VEHICLE A WEEK THIS HAPPENS. THE CAR WAS IN MOTION. I WAS GOING THE SPEED OF ABOUT 55 MILES AN HOUR. IT STARTED LOSING SPEED AND JUST DIED ON ME WHEN I GOT TO THE STOP SIGN AT THE END OF THE ROAD.
Mileage: 137,000
MY BACK UP CAMERA CONTINUOUSLY STOPS WORKING. IT HAS BEEN OCCURRING FOR SEVERAL MONTHS. FROM A SITTING POSITION WHEN PLACED IN REVERSE MOST TIMES THE BACK UP CAM WILL COME ON AND STAY ON FOR A FEW SECONDS, THEN GO TO A BLACK SCREEN AND SOMETIMES STAY BLACK AND OTHER TIMES CRAZY IMAGES WILL COME UP. IT ALMOST APPEARS TO HAVE SOME SORT OF SHORT IN IT CAUSING THIS TO OCCUR. FOR SEVERAL YEARS IT WORKED PROPERLY, NOW EVERY TIME I PLACE IN REVERSE IT IS A GUESSING GAME AS TO WHETHER IT WILL WORK AT ALL.
Mileage: 94,000
MY VEHICLE WAS INVOLVED INA ACCIDENT 11/25/2019 WHICHI RESULTEED IN A DDER HITTING THE CAR. THE CARS BODY WAS REPAIRED AS WELL AS THE RADIATOR AND THEN MARCH 2020. THE CAR SHUT COMPLETED DOWN. I WAS ADVISED TO CHECK TO SEE IF THIS WAS RECALL BECAUSE THE CAR NEVER WORKED AFTER THE DEER HIT IT. THE COOLANT CONTIUED TO BACK INTO THE ENGINE CAUSING COOLANT INTRUSION INTO THE CYLINDERS. EACH TIME WE PUT MORE IN IT RAN OUT OR INTO THE ENGINE.
Mileage: 90,000
APPEARLLY FORD MOTOR COMPANY KNEW ABOUT APIM SYSTEM MALFUNCTIONING THAT THEY EXTENDED THE WARRANT STARTING FROM 2014 FOR 5 YEARS AND DIDN'T NOTIFY TO THE CUSTOMERS SO AFTER YOUR WARRANTY IS GONE THE APIM SYSTEM WILL NO LONGER WORK AND BY LAW ALL MANUFACTURING NEED TO NOTIFY OF ANY ABNORMAL SITUATION ON YOUR VEHICLE. THEIR UNDERSTANDING IS THAT THIS DOES NOT FALL UNDER A SAFETY RECALL, BUT WITHOUT HAVING THE SPEAKERS OR SOUND WORKING YOU WILL NOT HEAR YOUR SEATBELT CHIME YOU WILL NOT HEAR YOUR MOTOR SENSES CHIME WHEN CROSSING A-LINE, YOU WILL NOT HEAR YOUR VEHICLES CHIME REVERSING NOR WILL YOU SEE YOUR CAMERA. I HAVE SEEN 1000THS OF PEOPLE HAVING THE SAME PROBLEM AND FORD WILL NOT FIX IT BECAUSE "THEIR WARRANTY HAS EXPIRED" THEY ARE REQUESTING $1000 TO FIX IT.HOPEFULLY THIS CAN BE ANNOUNCED FOR ANOTHER CUSTOMERS BEFORE THEIR WARRANTY EXPIRES AND THEY DON'T HAVE TO PAY 1000 DOLLARS LIKE MYSELF
WHILE DRIVING ON A FREEWAY, MY 2014 FORD FUSION 2.0L ECOBOOST STARTS TO OVERHEAT. WHILE TRYING TO PRESS THE GAS PEDAL TO INCREASE THE SPEED, THE CAR TAKES A WHILE TO INCREASE THE SPEED AND AT THE SAME TIME THE TEMPARATURE GAUGE IS GOING UP AS WELL UNTIL I GET THE OVERHEATING NOTIFICATION ON MY CAR. I HAD TO SLOW DOWN MY DRIVING ON THE FREEWAY WHILE THERE WERE CARS BEHIND ME. I HAD TO GET OUT OF THE FREEWAY AND EXITED ON THE FIRST EXIT I SEE. I STOPPED ON A CURB OF A STREET AND OPENED THE HOOD OF THE CAR TO CHECK WHAT IS WRONG WITH IT AND I SAW THAT THERE ARE COOLANT ALL OVER MY ENGINE AND THAT MY COOLANT LEVEL WAS EMPTY EVEN THOUGH I FILLED IT UP ABOUT 2 WEEKS AGO. I HAD TO REFILL MY COOLANT A LITTLE BIT MORE THAN THE MAX LEVEL. I TRIED MY BEST TO DRIVE BACK HOME CAREFULLY AND JUST TOOK THE STREETS. I CHECK THE COOLANT LEVEL ABOUT 4-5 MILES LATER AND NOTICED THAT THE COOLANT LEVEL WENT DOWN A ABOUT 1/4 OF AN INCH BELOW THE MAX LEVEL. THE OVERHEATING STARTED TO HAPPEN WHEN THE TEMPERATURE STARTED TO RISE UP OVER 100 DEGREES BUT IT WAS THE FIRST TIME TODAY(08/25/2020) THAT IT SPLATTERED COOLANT ALL OVER MY ENGINE. THERE WAS ALSO NO CHECK ENGINE LIGHT ON.
Mileage: 111,400
EVAPORATIVE EMISSION SYSTEM PURGE VAPOR LINE RESTRICTED/BLOCKED. IT WAS FIXED BY FIVE STAR FORD OF WARNER ROBINS, GA FOR $924.
Mileage: 67,750
THE FRONT PASSENGER CAR DOOR WILL NOT LOCK IN PLACE THE LATCH SEEMS TO BE BROKE AND NOTHING WAS DONE TO IT OUT OF THE NORM SO I HAVE NO CLUE WHY BUT IT IS A SAFETY HAZARD BECAUSE I CAN'T DRIVE WITH THE PASSENGER SIDE DOOR OPENING AND CLOSING AS I BLOW THROUGH THE WIND THE VEHICLE WAS STATIONARY WHEN THE DOOR WOULD NOT CLOSE I WAS AT A 7 ELEVEN PARKED WHEN MY FRIEND CAME BACK TO THE CAR IT WOULD NOT STAY CLOSED. *TR
Mileage: 87,000
WHILE THE CAR WAS IN MOTION LEAVING A WALMART, THE PASSENGER DOOR OPENED AND NOW WONT CLOSE. AFTER SOME RESEARCH, I FOUND THAT THIS WAS A PROBLEM WITH IN THE 13-14 FORD FUSIONS AND OTHERS THAT WERE RECALLED BUT NOT FOR MY VIN? HOW IS IT THAT I'M HAVING THIS PROBLEM THAT IS SIMILAR TO ONE ALREADY COVERED BY A RECALL, BUT NOT MY CAR? *TR
Mileage: 90,000
DOOR LATCHES ARE NOT WORKING
MY CAR CONTINUES TO SHIMMY AND SWAY WHEN DRIVING AT SPEEDS OVER 40 MPH AS IF I NEED AN ALIGNMENT. I HAVE CHANGED THE SWAY BAR LINKS, WHEEL BEARINGS HAD AN ALIGMENT AND PURCHASED NEW TIRES. EVERY THING DONE WAS RECOMMENDED BY JBA GLENBURNIE, WHERE I PURCHASED THE CAR IN APRIL OF 2019. I HAVE TAKEN IT TO MR. TIRE, FIRESTONE AND THE DEALER AND NO ONE CAN SEEM TO TELL ME WHAT THIS ISSUE IS. THIS VEHICLE IS NOT SAFE WITH THE ISSUES I AM HAVING. THE ONLY OTHER THING LEFT TO CHANGE IS THE UPPER AND LOWER CONTROL ARMS BUT FIRST I HAVE TO REPLACE THE FUEL SYSTEM. FOR SOME STRANGE REASON I DONT THINK ITS IN THE SUSPENSION I BELEIVE IT IS IN THE POWER STEERING COMPONETS OF THE VEHICLE. THIS REALLY HAS ME PUZZLED AND I FEEL LIKE IM BUILDING A NEW CAR
Mileage: 89,000
THE AC CLUTCH FELL OUT OF MY CAR WHILE DRIVING DOWN THE ROAD CAUSING THE AC TO GO OUT. MECHANIC ADVISED THAT THE BOLT THAT WAS 'HOLDING' THIS PART IN WAS STILL THERE BUT CLUTCH WAS MISSING AND TORE THE BELT. SOUNDS LIKE A DEFECT.
Mileage: 150,000
MY 2014 FORD FUSION SE HAS A RECALL ON IT FOR THE BRUSHING TRANSMISSION CABLE. THIS HAS NOT BEEN FIXED AND WHILE I AM DRIVING MY CAR THROWS ITSELF INTO NEUTRAL AND STOPS IN THE MIDDLE OF THE ROAD. SO FAR IT HAS ONLY HAPPENED WHILE TURNING A CORNER. I AM WORRIED ABOUT WRECKING MY CAR. THIS RECALL CAME OUT ON JULY 17TH, 2018 AND I BOUGHT MY CAR SEPTEMBER 21, 2018. SO I NEVER RECEIVED THE RECALL IN THE MAIL. I LOOKED UP RECALLS ON MY VEHICLE AND FOUND THIS. EVEN THOUGH IT'S BEEN A WHILE SINCE I BOUGHT MY CAR, AM I STILL QUALIFIED FOR MY CAR TO GET FIXED WITH NO CHARGE TO ME?.
Mileage: 86,000
NO ENGINE LIGHT ON OR WARNING.. LOST POWER WILL DRIVING. WILL STUTTER THEN SHUT OFF WHILE DRIVING. DEALERSHIP WON'T DO ANYTHING BECAUSE THE ENGINE LIGHT ISN'T ON AND THEY DON'T HAVE A CODE. I HAVE READ MANY OTHERS FORD FUSIONS HAVING THIS SAME EXACT ISSUE. IT IS VERY SCARY AND MAKES ME TERRIFIED TO DRIVE MY CAR ANYWHERE. IT'S DOES THIS A FEW TIMES NOW!
Mileage: 126,000
DRIVER SIDE DOOR OPENED WHILE DRIVING ON A CITY STREET AND IT WOULDN'T LATCHED OR CLOSED. I HAD TO TIE A ROPE TO DRIVE IT TO DEALERSHIP.
Mileage: 25
THE 2014 FORD FUSION THAT I HAVE HAS BEEN CUTTING COMPLETELY OFF WITHOUT WARNING IN THE MIDDLE OF BUSY INTERSECTION, LEAVING MYSELF, CHILDREN AND OTHERS IN A HIGH POSITION TO BE SEVERLY INJURED EVEN KILLED. THIS IS VERY DANGEROUS AND VERY CONCERNING AND THESE VEHICLES NEED TO BE RECALLED. I TOOK THE CAR BACK TO THE LOCAL DEALERSHIP AND THEY HAVE STATED THAT THEY CAN NOT FIND AN ISSUE BECAUSE ONCE AGAIN THERE ARE NO ALERTS OR WARNING SIGNS COMING ON. THE VEHICLE IS IN MOTION AT ALL TIMES WHEN IT CUTS OFF THERE IS NO WARNING NO ALERTS NOTHING IT JUST CUTS OFF ON HIGHWAY ON BUSY INTERSECTIONS ITS VERY ALARMING AND DANGEROUS. THERE HAVE BEEN MANY PEOPLE ON A GOOGLE SEARCH THAT HAVE COMPLAINED ABOUT THE SAME ISSUE I AM HAVING AND NOTHING HAS BEEN DONE. I AM PREPARED TO SEEK AN ATTORNEY FOR THIS ISSUE IF NEEDED BUT THIS HAS TO BE TAKEN CARE OF IMMEDIEATELY BEFORE SOMEONE IS SEVERLY INJURED OR DIES. THE SPEED CAN VERY BEFORE THIS IS HAPPENING ANYWHERE FROM 35-75 JUST DEPENDS WHERE I AM
PURGE VALVE NOT FUNCTIONING PROPERLY. CHECK ENGINE LIGHT LUMINATED. SAFETY RECALL FOR SPUTTERING REQUESTED AS THE CAR COULD BECOME INOPERABLE UNTIL REPLACED.
WATER LEAK FROM THE SUNROOF, CAUSING WATER STAINS OVER THE PASSENGER VISOR DOWN, DOWN THE DOOR FRAME, INTO THE PASSENGER FLOOR. THE DEALERSHIP WAS UNABLE TO FIX OR LOCATE THE PROBLEM, LEAKS EVERY TIME IT RAINS.
WHILE DRIVING THE CAR WILL SHUT OFF AND PROMPT A MESSAGE THAT SAYS TRANSMISSION NOT IN PARK. I HAD TO COAST MY CAR TO THE SIDE OF THE ROAD PUT MY CAR IN PARK, TURN THE IGNITION OFF THEN TURN IT BACK ON AND MAKE SURE EACH GEAR WAS SHIFTING.
Mileage: 135,000
WHILE DRIVING ON A CALIFORNIA FREEWAY, A FOUL SULFUR SMELL FILLED UP THE CABIN WITH MY FAMILY INSIDE. LESS THAN 12 HOURS LATER, THE CAR BATTERY WAS DEAD AND THERE WAS LEAKED FLUID ALL OVER THE BATTERY. THE FORD MOTORCRAFT BATTERY HAS A 7/16 STICKER, AND WE ARE IN 9/18. THERE WAS NO CORROSION TO THE TERMINALS. THE SMELL THAT WAS RELEASED WAS HYDROGEN SULFIDE, VERY TOXIC AND DEADLY. IT IS ALSO FLAMMABLE. BECAUSE OF THE FAILED BATTERY, WE COULD NOT OPEN THE DOORS EXCEPT FOR THE DRIVER SIDE, WHICH WE OPENED FROM THE OUTSIDE USING THE HIDDEN KEY INSIDE THE FOB. THE OTHER DOORS AND WINDOWS ARE STILL NON-OPERATIONAL DUE TO A DEAD BATTERY. THIS LEADS ME TO MY MAIN CONCERN. IF THE BATTERY HAD CAUGHT ON FIRE DUE TO THE LEAKING ACID, MY FAMILY WOULD HAVE BEEN TRAPPED INSIDE THE CAR BECAUSE THE POWER DOORS AND WINDOWS WOULD BE NON-OPERATIONAL. THE ONLY POSSIBLE ESCAPE WOULD BE THROUGH THE EMERGENCY TRUNK RELEASE HOWEVER I AM NOT SURE OF IT'S FUNCTIONALITY WITHOUT POWER.
Mileage: 95,500
THE VEHICLE WAS SITTING ABOUT 24 HOURS AND I GO TO GET IN IT TO GO TO WORK AND IT DOESN'T IMMEDIATELY START LIKE IT NORMALLY DOES, ONCE IT STARTED THE SERVICE BRAKE LIGHT WAS NOW ON ALONG WITH THE MAINTENANCE WRENCH AND MY BRAKES WERE PRACTICALLY NON EXISTENT SINCE I DON'T LIVE FAR I DROVE IT TO THE DEALER WITH A ESCORT VEHICLE JUST IN CASE AND THE DEALER REPLACED THE BATTERY RETESTED AND IS NOW BEING SENT TO THE MANUFACTURER DEALER TO HAVE SOMETHING WITH THE HYBRID SYSTEM SERVICED WILL UPDATE WITH MORE DETAIL WHEN RECEIVED.
Mileage: 56,000
BOTH DOOR LATCHES ON DRIVER SIDE HAVE BROKEN PREVENTING THE DOOR FROM LATCHING. THEY HAVE HAD TO BE REPLACED. FOUND RECALLS ON SIMILAR VEHICLES BUT THIS WAS EXEMPT. BELIEVE THE ISSUE TO BE BROADER THAN THE RECALL DETAILED.
Mileage: 65,000
WHILE DRIVING CAR DOWN HIGHWAY AT APPROX 70 MPH, SUDDENLY THE BRAKES STOP FUNCTIONING NORMALY MAKING IT ALMOST IMPOSSIBLE TO STOP VEHICLE WITHOUT USING EMERGENCY BRAKE. ALSO EXPERIENCE EXTREME LOSS OF POWER MAKING IT DIFFICULT TO REACH A SPEED OF 35 MPH WITH PEDAL PUSHED TO FLOOR. FORD DEALERSHIP DIAGNOSED AS VACUUM PUMP. FORD VACUUM PUMP PURCHASED AND REPLACED. WITHIN 3 WEEKS EXACT SAME ISSUE AGAIN ON INTERSTATE. BRAKES NEARLY USELESS TO BRING CAR TO A STOP, LOSS OF POWER. HAD TO HAVE VEHICLE TOWED TO GET IT HOME. CALLED TO QUESTION WARRANTY ON FORD VACUUM PUMP - INFORMED VACUUM PUMP IS ON "NATIONAL BACKORDER" AND CAN'T EVEN BE GIVEN AN APPROXIMATE DATE AS TO WHEN A NEW PART WILL BE AVAILABLE. MAYBE IT'S TIME FOR A RECALL???
Mileage: 74,000
GOT IN MY CAR AND TURNED ON THE CAR WITH THE DRIVER DOOR NOT CLOSING, HAD TO DRIVE HOME WHILE HOLDING THE DOOR. DRIVER DOOR LATCH NOT LOCKING OR GOING UP.
RECALL # 19S16, THE GEAR SHIFT CABLE DISCONNECTED AS I PARKED MY CAR IN THE GARAGE AND MY VEHICLE ([XXX] FORD FUSION 2014) KEPT MOVING FORWARD, STOPPING WITH THE WALL, AFTER I RELEASED MY FOOT FROM THE BREAK PEDAL. FORD IS SAYING THEY HAVE RECALL #19S16 BUT A REMEDY IS NOT AVAILABLE, THEY ADVISED ME NOT TO DRIVE IT, PHONE CALL REFERENCE #[XXX]. ON THE WEBSITE IT SAYS: THE REMEDY FOR THIS RECALL IS STILL UNDER DEVELOPMENT. THE RECALL IS EXPECTED TO BEGIN MAY 28, 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mileage: 105
CAR WILL HESITATE WHEN GOING DOWN A HILL AND THEN ACCELERATE,WHEN TRY TO ACCELERATE THE CAR WILL JERK AND HESITATE(2014, 2015, 2016 & 2017)..THE RPM DROPS DURING THESE INCIDENTS AND HAS REPORTED TO THE SERVICE DEPT AT CAPITAL FORD A FEW TIMES SINCE PURCHASED THE VEHICLE BRAND NEW IN 2014(2014,2015,2016,2017,2018). HAVE REPLACE LUG NUTS A FEW TIMES (FACTORY ISSUED) THEY KEEP SWELLING AND CRACKING(2016,2017& 2019). OIL LEAK BETWEEN THE ENGINE AND TRANSMISSION(6/1/19). DATES VARIES. PROBLEMS STILL EXIST AND ON GOING.
A PIECE OF WINDOW MOLDING DISINTEGRATED . AND ALLOWED WATER TO PERMEATE THE INSULATION IN THE DASH AS WELL AS THE REST OF THE CAR. THIS WAS NOT APPARENT UNTIL AN ODOR WAS DETECTED. NEITHER FORD OR THE DEALER WILL OFFER ANY COMPENSATION. THE COST FOR REPAIRS IS $4,500 AND WAS TOLD BOOK VALUE IS $,9,000
Mileage: 36,000
I'VE HAD MY VEHICLE SINCE OCTOBER 2015, MY VEHICLE TAKES TO LONG TO STOP WHILE DRIVING. THE DISTANCE BETWEEN CAR CAN BE FAR BUT CAR STILL WON'T STOP. I HAVE HAD 2 ACCIDENTS IN THIS VEHICLE BECAUSE OF THIS. IT'S LIKE THE CAR IS GLIDES AND YOU HAVE TO PUT EXCESSIVE FORCE ON BRAKE TO GET VEHICLE TO STOP. YOU CAN ALSO BE COMPLETELY STOPPED AT A LIGHT AND THE CAR WILL LIGHTLY GLIDE BUT TO THE POINT U DON'T NOTICE THE CAR IS MOVING. THE 1ST ACCIDENT THE AIRBAG DEPLOYED I WASN'T EVEN DOING 2 MPH. I WAS SITTING IN TRAFFIC WITH FOOT ON BRAKE AND CAR GLIDED. MILES AT TIME WAS LESS THAN 50,000.
Mileage: 95,467
IN THE SUMMER OF LAST YEAR 2018 I WAS IN A STORE SHOPPING CAME OUT CRANKED MY CAR, THE AIR WOULD NOT COME ON AND THE WINDOWS WOULD NOT ROLL DOWN. IT WAS IN THE 90'S THAT DAY AND EVEN HOTTER INSIDE MY CAR! THE VEHICLE WAS STATIONARY AT THE TIME IN THE PARKING LOT. IT HAD THIS PROBLEM THE REST OF THE SUMMER WHILE THE TEMPERATURES OUTSIDE WAS HOT. IT IS APRIL 2019 AND JUST A FEW DAYS AGO WE HAD A WARM DAY AROUND 75 DEGREES. I LEFT FOR WORK STOPPED AT THE END OF MY DRIVEWAY HAD THE CAR IN PARK AND LEFT MY DOOR OPEN WHILE I GOT THE MAIL. GOT BACK IN AND AGAIN DID NOT HAVE AIR AND COULD NOT ROLL THE WINDOWS DOWN. EVERY TIME THIS HAPPENS THE RADIO WILL NOT WORK EITHER. LAST YEAR DURING THE TIME THE AIR AND WINDOWS WERE NOT WORKING MY BATTERY WAS DEAD WHEN I WAS GOING TO GO TO WORK ONE MORNING. TOOK IT OUT AND WENT AND HAD IT TESTED AT LOCAL AUTO PARTS STORE. THEY SAID THEY HAD NEVER SEEN A BATTERY THAT THEY COULDN'T READ LIKE THAT BEFORE. IT'S LIKE THE BATTERY WAS FRIED. ALONG WITH THOSE PROBLEMS LAST YEAR MY CAR WAS STATIONARY AT HOME IN MY DRIVEWAY AND I WENT TO GET IN MY CAR AND MY DOORS WERE LOCKED I TRIED THE REMOTE AND THE KEYLESS ENTRY AND NOTHING WOULD UNLOCK MY DOORS. SO I HAD NO ACCESS TO GET INTO MY CAR. A FEW DAYS LATER I TRIED AGAIN AND IT UNLOCKED. I'VE ALSO CAME HOME A COUPLE TIMES AT NIGHT IN THE PAST WEEK AND NOTICED THE INSIDE LIGHTS WHERE THE AIR/HEAT & RADIO CONTROLS ARE IS FLASHING ON AND OFF AND THE OUTSIDE GROUND LIGHTS UNDER THE MIRRORS ON THE DRIVER AND PASSENGER DOOR ARE ON. I HAD TO UNHOOK BATTERY. NO KEYS IN IGNITION AND CAR IS STATIONARY IN MY DRIVEWAY. I THINK THIS IS A MAJOR SAFETY ISSUE WHEN YOU HAVE NO AIR AND YOU CAN'T ROLL DOWN YOUR WINDOWS IN HOT WEATHER AND ALSO WHEN YOU GET LOCKED OUT OF YOUR CAR. THE CAR IS DEFINITELY NOT DRIVABLE IN HOT WEATHER! UNKNOWN CAUSE, MAY POSSIBLY BE SOMETHING IN THE COMPUTER OR WIRING OF THE CAR.
Mileage: 71,000
FORD AS WELL AS PAT MILLIKEN FORD IN REDFORD MICHIGAN ALLOWED ME TO UNSAFELY DRIVE A VEHICLE THAT HAD AN OPEN RECALL FOR A SHIFT CABLE BUSHING DUE TO THE FACT SOEMONE IN THERE DEPARTMENT 'MISTAKENLY' MARKED MY VEHICLE RECALL AS REPAIRED ON FEBRUARY 13TH, 2019 TOTAL SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!
Mileage: 92,000
SHIFT CABLE OFF TRANSMISSION CABLE BUSHING. PARKED AT WORK, SHIFTED TO PARK AND TOOK FOOT OFF BRAKE AND BEGAN ROLLING. SHIFTER WAS STUCK IN THE PARK POSITION BUT CAR WAS IN DRIVE. USED E-BRAKE AVOID ROLLING INTO VEHICLE AHEAD OF ME. BOB ALLEN FORD IN OVERLAND PARK, KS COMPLETED THE REPAIRS AND NOTED "C/S THE CAR WILL NOT START IT THINKS IT IS IN DRIVE FOUND SHIFT CABLE OFF TRANSMISSION REPLACED CABLE BUSHING AND ADJUSTED CABLE, VERIFIED OPERATION. THIS IS KNOWN RECALL ON 2013 AND 2014 FORD FUSIONS MANUFACTURED AT THE HERMOSILLO MEXICO PLANT, BUT MY CAR MANUFACTURED IN DECEMBER OF 2013, DOES NOT FALL WITHIN THE DATES ON THE RECALL SO I WAS REQUIRED TO PAY FOR REPAIRS, PARTS, LABOR, AND A TOW TO THE SERVICE CENTER TOTALING $447.12. ADVISED BY BOB ALLEN FORD TO FILE A COMPLAINT AND/OR CONTACT FORD ABOUT THE ISSUE AND REQUEST A REFUND.
Mileage: 94,710
I WAS PARKED FILLING MY CAR WITH GAS. WHEN I STARTED THE VEHICLE AGAIN, IT WOULD NOT GO INTO DRIVE. THE REASON I WAS GIVEN AFTER HAVING THE CAR INSPECTED WAS AS FOLLOWS: THE SHIFTER CABLE BUSHING AT THE TRANSMISSION FAILED AND WAS COPLETELY GONE. FOUND SHIFTER CABLE BUSHING WORN TO THE POINT THAT IT SEPERATED FROM THE SHIFT CABLE. THERE IS A RECALL FOR THIS EXACT PROBLEM BUT NOT FOR THE MODEL OF MY FUSION. THE RECALL NUMBER FOR OTHER FUSION MODELS IS 18V471000 WITH A RECALL DATE OF 7/16/2018. FORD'S NUMBER FOR THIS RECALL IS LISTED AS 18S20. BECAUSE THIS RECALL IS FOR THE EXACT PROBLEM I HAD WITH MY FUSION, I BELIEVE MY MODEL NEEDS TO BE INCLUDED IN THE RECALL.
Mileage: 86,746
CAR STALLS AND CUTS OFF WHILE VEHICLE IN IN OPERATION. I TOOK IT TO THE DEALERSHIP WHEN IT FIRST BEGAN TO HAPPEN, THEY STATED THAT IT WAS PUT ON THE MACHINE AND NOTHING LIT UP SO THEY COULDN'T FIND ANYTHING WRONG WITH IT. THIS KEPT HAPPENING, FOR WEEKS IT WOULD DRIVE NORMAL AND THEN JUST START CUTTING OFF AGAIN WHILE I'M DRIVING. I TOOK IT BACK TO THE DEALERSHIP AND THEY STATED THAT THEY FOUND THE PROBLEM. IT COST ALMOST $300 DOLLARS FOR THE REPAIR. WE GOT THE CAR BACK AND THREE DAYS LATER IT WAS CUTTING OFF AGAIN. WE TOOK IT BACK TO THE CAR DEALERSHIP AND THIS TIME THEY STATED IT WAS SOMETHING DIFFERENT AND THAT THE PART WAS COVERED. AFTER WE WERE TOLD THE PART WAS COVERED THE DEALERSHIP CALLED US BACK AND STATED THAT IT WAS NOT COVERED. I GOOGLED THIS PARTICULAR CAR AND NOTICED THAT MANY PEOPLE HAVE BEEN HAVING THE SAME ISSUES WITH THE CAR AND ALSO GIVEN THE RUN AROUND ABOUT NOT KNOWING WHAT THE PROBLEM IS. WHY ISNT THE WHOLE CAR RECALLED AND WHY HAVEN'T THIS PROBLEM BEEN LISTED UNDER THE RECALL. THIS IS A SERIOUS ROAD AND SAFETY HAZARD FOR THE DRIVER OF THE VEHICLE AS WELL AS OTHERS ON THE ROAD.
MY TRUNK IS RANDOMLY OPENING WHILE I'M DRIVING DOWN THE ROAD. I'VE CHECKED THE LATCHES AND DOESN'T APPEAR TO BE ANY DAMAGE. I RARELY USE MY TRUNK. I'M THINKING IT COULD BE AN ELECTRICAL ISSUE?
Mileage: 115,000
SEVERAL WEEKS AGO I NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT OPENING WHEN THE INSIDE HANDLE WAS INITIALLY PULLED I WAS ABLE HOWEVER TO TRY AGAIN AND IT WOULD WORK. UNFORTUNATELY NOW I AM COMPLETELY UNABLE TO OPEN THE PASSENGER SIDE DOOR AT ALL FROM THE INSIDE. I HAVE CONTACTED MY LOCAL DEALERSHIP IN REGARDS TO THE REPAIR THEY ARE ADVISING THAT IT WILL COST OVER $400 TO HAVE A FULLY FUNCTIONING DOOR. THIS ISSUE IS A MASSIVE SAFETY ISSUE WHICH HAS MYSELF AND MY FAMILY CONCERNED IN REGARDS TO THIS MATTER.
Mileage: 45,000
MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING
Mileage: 120,000
I BOUGHT MY 2014 FORD FUSION SE IN 2015. IT HAD AROUND 24,000 MILLAGE. AFTER COUPLE DAY I NOTICED THAT TGERE IS COMETHIBG WRONG WITH TRANSMISSION. I BROUGHT THE DEALERSHIP THAT I BOUGHT FROM (BRIGHT BAY LINCOLN, BAY SHAORS, NY) AND THEY SAID THAT THERE IS NOTHING WRONG WITH TRANSMISSION. THAT PEOVLEM NEVER WENT AWAY. PROBLEM IS GETTING WORS. I WENT WELL KNOW TRANMISSION SHOP IN SPRINGFIELD AND THEY SAID THAT CLUTCHES NEEDS TO BE CHANGED BUT THEY DO BOT FIX FORD FUSION TRANSMISSION BECAUSE IT IS VERY HARD TO DO IT. OVER THE TIME I MET COUPLE FUSION OVNER AND ALL OF THEM COMPLAINED ABOUT THEIR TRANSMISSION.
Mileage: 24,000
HAS RATTLE UNDER PASSENGER FLOOR WHEN FUEL TANK IS 3/4 TO FULL IN PARK OR IN GEAR AT COMPLETE STOP OR JUST CREEPING BELOW 5 MPH AND HAVE READ ONLINE ABOUT THE BAFFLES BREAKING IN THE FUEL TANK CAUSING THIS ISSUE ALSO READ IT CAUSES AIR IN FUEL LINE WHICH COULD BE A SAFETY ISSUE WHILE TRAVELING DOWN HIGHWAY IF ENGINE CUTS OUT DUE TO THIS ISSUE,, ALSO DRIVERS DOOR DOESN'T ALWAYS LATCH 100 % SOMETIMES HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES TO SHUT COMPLETELY AND HAS STARTED DOING THIS SINCE OCTOBER OF 2018 ALSO TRANSMISSION SHIFTS FUNNY WHEN COLD GOING FROM PARK TO REVERSE HAS VERY HARSH ENGAGEMENT AND 3RD SHIFTS VERY FIRM WHEN GOING IN
Mileage: 85,000
WE JUST PURCHASED THIS CAR. WHEN WE START OUT DRIVING SLOW THE CAR STALLS. PULLING OUT INTO TRAFFIC FROM PARKING LOTS PARKING SPOTS. IT HAPPENS DAILY. YESTERDAY A CAR HAD TO SWERVE NOT TO HIT US AFTERWE STALLED AND IT DID NOT START UP RIGHTAWAY.
Mileage: 89,500
I DROVE TO THE POST OFFICE AND PUT MY CAR IN PARK BUT THE CAR DIDN'T SHIFT INTO PARK IT MADE IT FROM DRIVE TO NEUTRAL AND STUCK THERE. THE ACTUAL GEAR SHIFT WAS IN THE PARK POSITION BUT THE CAR ITSELF WAS IN NEUTRAL. I PULLED MY EBRAKE ON SO I COULD EXIT THE CAR MY CAR WOULDN'T ROLL. WHAT HAPPENED WAS THE DORMAN THAT IS ON THE GEAR SHIFT UNDER MY HOOD HAD CHIPPED AWAY, CAUSING THE GEAR SHIFT ARM TO POP OFF. I REPLACED THE DORMAN, AND EVERYTHING HAS BEEN FINE FOR ABOUT A MONTH.. A WEEK AGO IT POPPED OFF AGAIN AS I ATTEMPT TO SHIFT GEARS AND HAS POPPED OFF EVERYDAY, SEVERAL TIMES A DAY, ALMOST EVERY TRIP I MAKE BUT THIS TIME THE SMALL CREAM PIECE THAT HELPS ENGAGE IT IS THERE, INTACT, AND NOT WORN AT ALL. THIS IS VERY FRUSTRATING TO HAVE TO PULL MY EBRAKE TO PARK MY CAR, GET OUT AND POP THE HOOD AND READJUST THE ARM AND GEAR SHIFT AND REATTACH IT SO THAT I CAN GET MY CAR INTO THE GEAR I NEED IT IN.
Mileage: 74,000
FRONT DOOR LATCH FAILED. DOOR WOULD NOT STAY CLOSED! HAPPEN WHEN PARKED!
Mileage: 80,000
I HAVEN'T EVEN HAD MY CAR A WHOLE YEAR YET AND I HAVE ALREADY REPLACED A TRANSMISSION AND NOW HAVING TO DO THE STEERING WHEEL/BEARING/HUB ASSEMBLY I THOUGHT FORD WAS OKAY UNTIL NOW I'VE SPENT SO MUCH MONEY TRYING TO REPAIR THIS CAR.
Mileage: 90,000
AC CONTROLS, WINDOW CONTROLS, DOOR LOCKS NOT WORKING.. GETTING "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM" ERROR... A/C WONT WORK, I'M UNABLE TO OPEN WINDOWS, UNABLE TO LOCK DOORS, OR CONTROL RADIO FUNCTIONS...
Mileage: 60,000
ITS BEEN A YEAR OR SO THAT THE CAR BEEN ACTING UP ITS DISPLAYS ON THE SCREEN (TEMPORARY LOST OF COMMUNICATIONS WITH CLIMATE SYSTEM) WINDOWS DONT GO DOWN AC DOESNT NOTHING WORKS ON FRONT CONTROLS I HAVE 2 KIDS AND IT WORRY ME BECAUSE IT COULD HAPPEN WHEN IM DRIVING OR EVEN WHEN I PARKED OR STOP WHAT I DO NOTICE IT USUALLY HAPPENS WHEN IT'S HOT DEALER ALSO SEEMS TO FIND NOTHING WRONG WITH IT
Mileage: 25,000
I WAS PULLING OUT FROM A PARKING SPOT WHEN I TRY TO PUT MY CAR AND DRIVE THE CAR WAS GETTING STUCK IN REVERSE AND I DID EVERYTHING IS SAID TO DO TO TRY TO FIX IT AND MY CAR IS STILL STUCK ON REVERSE THE LIGHT IS STUCK ON REVERSE AND I HAVE NO WAY TO START MY CAR MOVE MY CAR OR ANYTHING AND I'VE HEARD MULTIPLE PEOPLE WITH A 2014 OR OLDER MODEL CHAN AT THEIR REVERSE IS GETTING STUCK
Mileage: 83,443
AC COMPRESSOR STOPPED WORKING
AIR CONDITIONING CLUTCH FELL OFF COMPRESSOR WHILE DRIVING ON HIGHWAY. BOLT FELL OUT ALLOWING CLUTCH TO FALL OFF. COULD HAVE HIT ANOTHER VEHICLE ON THE ROAD. ONLY DIDN'T BECAUSE IT GOT CAUGHT IN THE ENGINE SPLASH PAN. AFTER SEARCHING THIS IS A COMMON PROBLEM NOT ONLY ON THE FORD FUSON, BUT ALSO ON F SERIES TRUCKS, AND THE FORD MUSTANG.
Mileage: 78,000
I PUT CAR IN PARK. WHEN I RESTARTED THE CAR I COULD NOT MOVE THE SHIFTER. LOOKED AT CAR DISPLAY AND IT SAID 'CAR NOT IN GEAR'. THE DIGITAL READ OUT SHOWED CAR IN PARK. I HAD IT TOWED TO DEALERSHIP FOR REPAIR. THEY SAID GEAR CABLE WAS BROKEN. COST ME $585 TO REPAIR. GEAR ON THE RADIO THAT TRUCKS AND SUV BEING RECALLED FOR SAME ISSUE AT NO COST. WHY WAS THE FUSION LEFT OFFF THIS RECALL?
Mileage: 127,196
I PURCHASED A NEW-TO-ME 2014 FORD FUSION FROM GERMAIN FORD IN COLUMBUS OHIO ON 2/2/18. ON THE 2ND DAY I HAD THE CAR THERE WAS A LIGHT SNOW STORM, A FEW INCHES, I AM A WONDERFUL DRIVER WITH A CLEAN RECORD. I WENT TO PULL OUT OF MY STREET AND I LOST CONTROL OF THE CAR. I THOUGHT IT WAS ICE UNTIL I STOPPED AT A LIGHT & MY WHEELS STARTED SPINNING AND I COULD HARDLY MAINTAIN CONTROL. I FELT LIKE THE STEERING WHEEL WAS TAKING OVER AND I WAS FIGHTING IT AS I KEPT SLIDING. THIS WENT ON THE ENTIRE TWO MILES TO WORK. I'D NEVER BEEN MORE TERRIFIED. I'VE DRIVEN IN SNOW AND ICE FOR 20 YEARS AND THIS IS MY 6TH FORD AND I HAD NEVER BEEN SO AFRAID OF A CAR. I THOUGHT MAYBE IT WAS A ONE TIME ISSUE, MAYBE IT REALLY WAS JUST A STRANGE ONE TIME THING? BUT ON SUNDAY 3/25/18 IT WAS RAINING HERE IN COLUMBUS AND I WAS DRIVING ABOUT 40-45 MPH ON A WET ROAD AND MY CAR STARTED ACTING LIKE IT DID IN THE SNOW, BUT THIS TIME I LOST TOTAL CONTROL OF THE CAR TC CAME ON AND ONCE AGAIN I COULD NOT CONTROL MY CAR AND THE WHEEL JERKED TO THE RIGHT CAUSING US TO SPIN OUT OF CONTROL. THE BACK PASSENGER TIRE HIT A CURB, WE SPUN AROUND AND THE FRONT PASSENGER SIDE HIT THE CURB AND WE WENT INTO A GRASSY AREA COMING PRETTY CLOSE TO A POLE AND AN APARTMENT BLDG. I ENDED UP WITH A FLAT TIRE, BENT RIM, I NEEDED AN ALIGNMENT, THE PAINT IS SCRATCHED UNDER MY CAR, AND I NEED A NEW BARING ON THE FRONT DRIVERS SIDE. ALSO - I FOUND OUT THERE WAS AROUND 5 INCHES OF WATER IN MY TRUNK DUE TO A BROKEN SEAL. I HAD THE CAR TOWED TO THE DEALER & I BEGGED THEM TO FIGURE OUT WHAT'S WRONG. RIGHT NOW THEY CLAIM NOTHING IS WRONG BUT THEY ARE FIXING THE LEAK & THE DAMAGE. I PAID FOR A NEW TIRE. I AM BEYOND TERRIFIED TO DRIVE THE CAR AGAIN. I HAVE NEVER LOST CONTROL OF A CAR BEFORE AND NOW I HAVE IN THIS CAR - TWICE IN LESS THAN A MONTH. SOMETHING IS VERY VERY WRONG. THANK YOU FOR ANY HELP OR SUGGESTIONS. I JUST WANT A SAFE CAR.
Mileage: 45,100
MY VEHICLE KEEP STALLING AND CUTTING OFF MID DRIVING. ITS HAPPENED ON TBE EXPRESSWAY AND MID MOTION ON THE REGULAR STREET.AFTER I RESTART THE CAR, IT STALLS BUT START BACK UP. SOMETIMES IT DRIVES PERFECTLY FINE, OTHER TIMES IT SHUTS DOWN IN THE MIST OF DRIVING, SOME DAYS THE ENGINE LIGHT COMES ON AND OTHER TIMES THERE IS NO WARNING LIGHTS ON. THIS HAS BEEN HAPPENING OFF AND ON FOR MONTHS. ITS BEEN HARD TO GET A DIAGNOSIS SINCE THE ENGINE LIGHT COMES AND GO. MY BACK MIDDLE SEATBELT IS STUCK. IT APPEARS TO BE LOCKED UNDERNEATH THE SEAT.
Mileage: 72,000
I HAD LEASED A 2014 FORD FUSION BACK IN 2014, HAD EVERY INTENTION IN PURCHASING THE VEHICLE, A COUPLE WEEKS BEFORE MY LEASE WAS TO END I WAS EXPERIENCING ELECTRICAL/DEFECT ISSUES IN SEPTEMBER 2016, ALL MY LOCKS, AIR/HEAT, WINDOWS WOULD SHUT OFF AS I WAS DRIVING AND IT WAS SLOWLY DRAINING MY BATTERY. I MADE DOZENS AND DOZENS OF PHONE CALLS TO FORD CORPORATION/CUSTOMER SERVICE ASKING FOR HELP, AND INFORMING THEM THE VEHICLE WAS NOT SAFE TO DRIVE (MAILED THEM EVIDENCE OF MY ISSUES). TOOK IT TO THE DEALERSHIP AT TOM HOLZER FORD, AFTER MANY ATTEMPTS MADE TO REPAIR MY VEHICLE THEY STILL COULD NOT REPAIR MY VEHICLE PROPERLY, I SPENT $400.00 TO REPAIR MY VEHICLE AND I WAS STILL LEFT WITH THE SAME ISSUES LISTED ABOVE. WHEN I ARRIVED AT THE DEALERSHIP FOR THE THIRD TIME THEY TRIED TO CHANGE THEIR STORY AND CLAIM I HAD A NEW PROBLEM TO AVOID PAYING TO HAVE MY VEHICLE FIXED AND AVOID USING THE "GOOD WILL WARRANTY". INSTEAD I WAS LEFT DRAINING MY SAVINGS TO REPAIR MY VEHICLE AND MISS WORK SINCE MY VEHICLE WAS UNSAFE TO DRIVE. I ALSO NOTICED OTHER CUSTOMERS WHO HAD A 2014 FORD FUSION HAD THE SAME ISSUES AS I DID, AND INSTEAD OF CONTACTING NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION , THEY WENT ON CARCOMPLAINTS.COM. PLEASE VIEW MY ATTACHED DOCUMENTS RELATING TO THE ISSUES THAT I HAD WITH MY 2014 FORD FUSION. IF POSSIBLE I WOULD LIKE A INVESTIGATION MADE FOR A POSSIBLE RECALL, AND FINES AND PENALTIES IMPOSED IF NEEDED. LASTLY, FORD HAD SOLD MY 2014 FORD FUSION TO ANOTHER BUYER, I HAD NO IDEA IF THE BUYER WAS DISCLOSED OF MY ISSUES THAT I HAD. ON MYVEHICLEHISTORY.COM, IT STATES THAT "NO PROBLEMS" WERE REPORTED WHICH IS FALSE, SINCE I SUBMITTED ALL MY EVIDENCE TO FORD CORPORATION AND NOTHING WAS DONE. *JS
Mileage: 82,000
STARTING IN OCTOBER 2017, IMMEDIATELY AFTER I UPDATED THE SYNC SOFTWARE IN MY CAR, THE INTEGRATION BETWEEN MY IPHONE AND MY CAR STOPPED WORKING. PREVIOUSLY I COULD SAY "HEY, SIRI!" AND THE CAR WOULD ACTIVATE MY CAR'S MICROPHONE SO THAT THE PHONE COULD HEAR MY COMMANDS. AFTER THE UPDATE I CANNOT TALK TO MY PHONE BECAUSE THE CAR DOES NOT ACTIVATE ITS MIC AND THE PHONE MIC IS COVERED BY THE CRADLE. WHEN I CONTACTED FORD RECENTLY I WAS TOLD THAT FORD HAS REMOVED THIS FEATURE BECAUSE "THE CAR HAS ITS OWN VOICE RECOGNITION SYSTEM" (SYNC) AND THAT FORD DOES NOT SUPPORT REVERTING TO THE PREVIOUS VERSION OF THE SYNC FIRMWARE. CLEARLY FORD WANTS TO "OWN" THE CUSTOMER BUY REMOVING INTEGRATION WITH PHONE VOICE FEATURES. THIS IS A SAFETY ISSUE BECAUSE I CANNOT NO LONGER ACCESS PHONE FEATURES NOT SUPPORTED BY SYNC HANDS-FREE. CARS WITH ADVANCED ELECTRONICS ARE ALREADY KNOWN TO BE A SAFETY HAZARD AND THIS MAKES IT WORSE. THIS CHANGE WAS DONE WITHOUT MY KNOWLEDGE OR CONSENT, WHICH IS A SEPARATE ISSUE, WHICH I WILL PURSUE WITH THE FTC.
MY HUSBAND AND I WERE GETTING READY TO LEAVE TOWN FOR A FRIENDS WEDDING, DROPPED OUR SON OFF AT SCHOOL, WENT TO A GAS STATION TO FILL UP, STARTED THE CAR UP AND WENT TO LEAVE AND COULDN'T MOVE THE CAR OUT OF PARK. CALLED A TOW TRUCK, COME TO FIND OUT MY 3 YEAR OLD CARS TRANSMISSION CABLE SNAPPED. I HAD TO PAY $700 TO FIX IT. WHEN I LOOKED ONLINE, THIS ISN'T SOMETHING NEW FOR THESE CARS. IT NEEDS TO BE RECALLED.
Mileage: 103,000
DRIVING AND SUDDEN LOSS OF POWER STEERING11/21
Mileage: 68,338
CAR SAYS IT'S IVERHEATING AND IT WAS STATIONARY FOR HOURS BEFORE.
Mileage: 104,890
VEHICLE LUG NUTS SWOLLEN. UNABLE TO REMOVE WITH PROVIDED TIRE WRENCH.
Mileage: 42,950
I TRIED ENTERING MY CAR AFTER CHURCH AND THE WINDOWS WOULD NOT GO DOWN, RADIO WOULD NOT TURN ON, LOCKS WOULD NOT WORK (CAR WAS JUST UNLOCKED EVEN THOUGH I USED MY KEY PRIOR TO LOCK IT), AND THE AIR/HEAT CONTROLS WOULD NOT WORK. THE LAST COUPLE OF DAYS IN MICHIGAN HAVE BEEN QUITE HOT BUT THIS DAY IT WAS CLOSE TO 93 DEGREES AND IT FELT LIKE A SAUNA IN MY CAR. I HAVE TWO YOUNG KIDS THAT I TRANSPORT IN MY CAR AND WITH THE HOT WEATHER AND NO ABILITY FOR WINDOWS TO GO DOWN OR AIR TO BE TURNED ON WE COULD BASICALLY SUFFOCATE. I EVEN WAITED UNTIL THE NEXT DAY (06/12/2017) AND THE CAR ISSUES ARE STILL PRESENT: LOCKS NOT WORKING, WINDOWS NOT WORKING, RADIO NOT WORKING, AIR NOT WORKING, AND ALL DASH CONTROLS NOT WORKING, AND TODAY MY KEY CONTROLS (LOCK, UNLOCK, AND ALARM) WOULD NOT WORK. EVEN WHEN I STARTED THE CAR THIS MORNING TO TAKE THE KIDS TO SCHOOL NOTHING WORKED SO WE WERE IN A HOT CAR FOR ABOUT 20 MINUTES TO GET THEM TO SCHOOL BEFORE THE REAL HOT WEATHER STARTS.
Mileage: 50,900
TOOK MY CAR OUT OF TOWN DIDN'T HAVE ANY PROBLEMS ON THE WAY, SMOOTH RIDE. THE NEXT DAY I NOTICED MY A/C WENT OUT IN MY CAR AND WAS BLOWING HOT AIR, I THOUGHT I JUST NEEDED TO RECHARGE MY AIR. ONCE WE POPPED THE HOOD TO RECHARGE WE NOTICED SOMETHING TOWARDS THE BOTTOM OF MY HOOD BENEATH ONE OF THE BELTS. TURNED OUT THE BOLT HOLDING THE A/C CLUTCH PLATE VIBRATED OFF RESULTING IN MY CLUTCH PLATE TO LAND ON THE BOTTOM OF THE HOOD.
Mileage: 540
THERE HAS BEEN A RECALL OUTSTANDING SINCE LAST YEAR (RECALL 15S16- DOOR LATCH REPLACEMENT, NHTSA CAMPAIGN NUMBER: 15V246000). I HAVE TRIED SEVERAL FORD DEALERS AND THEY ALL TELL ME THE PARTS ARE NOT AVAILABLE. I DO NOT WANT TO WAIT FOR A FIX FOR SUCH A POTENTIALLY DANGEROUS DEFECT.
2014 FORD FUSION SE, THE TRUNK WILL OPEN ITS' OWN, USUALLY WHEN I UNLOCK THE VEHICLE VIA THE INTEGRATED KEYPAD AND, OCCASIONALLY WHEN USING THE KEY FOB REMOTE. THE VEHICLE HAS ALSO POPPED THE TRUNK WHILE UNATTENDED, WHILE NO EFFORT TO UNLOCK THE TRUNK WAS BEING MADE, BY ANY MEANS. THIS MEANS THAT THE VEHICLE IS RENDERED UNSECURED, BY ITS' OWN DEFECT.
Mileage: 80,000
HEADLINER FALLING. THE HEADLINER IS FALLING AT THE EDGE OF THE DOORS AND ALL AROUND THE SUNROOF. IT SAGGED SO BADLY BEHIND THE SUNROOF THAT IT DETACHED FROM THE ROOF AND WAS BLOCKING MY REAR VIEW IN THE MIRROR. WORRIED THAT IT COULD FALL AWAY FROM ROOF COMPLETELY AND CAUSE AN ACCIDENT. FROM ONLINE SEARCHES IT IS A COMMON ISSUE.
Mileage: 40,000
I CAN HEAR "WATER" SLOSHING WHEN STARTING, STOPPING AND TURNING CORNER. WHEN I SLOW DOWN THE HEATER BLOWER COOLS. WHEN I STOP, THE DRIVERS SIDE COOLS MORE AND THE PASSENGER SIDE IS LIKE HAVING VENTS OPEN IN WINTER. THERE ARE NOT DUAL AIR TEMPERATURE CONTROLS. THE RADIATOR FLUID IS COMPLETELY FULL.
Mileage: 39,041
ENGINE RANDOMLY STALLS WHILE DRIVING IN LOW AND HIGH SPEEDS. THE CAR IS UNDER 40,000 MILES AND HAVE BEEN FAITHFULLY SERVICED. NO ENGINE LIGHT PRESENT.
Mileage: 35,000
"TAKATA RECALL" CONTROL MODULE DID NOT DETECT CAR THAT RAN INTO ME,WHEN THE AIRBAGS DEPLOYED IT SMASHING GLASS DEEP INTO MY EYELID AND FOREHEAD THAT SURGEONS DID NOT GET ALL OF THE GLASS OUT OF MY FACE DUE TO THE AIRBAG SMASHING IT SO DEEP INTO MY FACE.IN MOTION ON THE CITY STREETS
Mileage: 1
THE CAR STALLS OUT ,LIKE IT WANTS TO STOP WHEN YOU ARE TAKING OFF AND STALLS WHEN YOU ARE TRYING TO GO UP HILLS SMALL HILLS ,.I FEEL LIKE MY GRANDDAUGHTER IS IN GREAT DANGER.THIS HAS BEEN GOING ON SINCE SHE BOUGHT IT .WE TAKE IT TO DEALER THEY SAY IT IS THE WAY SHE DRIVES.I AM 68 I AM A GREAT DRIVER I GOT IN IT TODAY TO GO TO STORE PARKED IT IT IS SO BAD.IT WAS SHACKING SO BAD .
Mileage: 34,000
DOOR LATCH NOT WORKING. OPENED PASSENGER DOOR TO PUT PURCHASE IN FLOOR BOARD AND DOOR WOULD NOT SECURE. I HAD TO TIE THE DOOR SHUT TO RETURN TO MY PROPERTY. TOOK THE VEHICLE IN TO FORD DEALERSHIP AND WAS INFORMED OF NO RECALL. PAID FOR REPAIRS AND ONE WEEK AFTER REPAIRS FORD ISSUES A RECALL FOR DOOR LATCHES THE SAME ISSUE I TOOK THE VEHICLE. CALLED DEALERSHIP AND FORD SERVICE AND AM INFORMED NO RECALL ISSUED FOR MY VIN NUMBER.
Mileage: 78,498
WHILE DRIVING I COULD SMELL WIRES BURNING I STOPPED THE CAR RAISED THE HOOD NOTHING FOUND GOT BACK IN THE CAR AND THE WIRES GOING TO THE REAR VIEW MIRROR WERE ON FIRE QUICKLY I GRABBED A GLOVE AND SMOTHERED IT OUT OR THE CAR WOULD HAVE BURNED.
Mileage: 31,000
THE RIGHT SIDE REAR PASSENGER DOOR LATCH BROKE AND THE DOOR SWUNG OPEN WHILE DRIVING. I HAD TO TIE THE DOOR SHUT TO GET TO THE DEALER. THANKFULLY MY SON WAS SECURELY IN A CAR SEAT BECAUSE HE SITS NEXT TO THIS DOOR. DEALER STATES THAT MY SPECIFIC CAR IS NOT COVERED UNDER THE RECALL. I HAVE TO PAY $540 FOR THE LATCH.
Mileage: 48,000
RIGHT REAR BLINDSPOT SENSOR WILL EITHER INDICATE A VEHICLE IS PRESENT WHEN THERE IS NONE OR FAIL TO INDICATE A VEHICLE IS PRESENT. THIS CREATES A SAFETY HAZARD BECAUSE THE WHOLE PURPOSE OF A BLINDSPOT SENSOR IS TO INDICATE THE PRESENCE OF A VEHICLE IN THE VISIBLE BLINDSPOT OF THE REAR VIEW MIRRORS. THIS PROBLEM HAS BEEN ONGOING SINCE TAKING VEHICLE DELIVERY IN JUNE OF 2014 AND HAS BEEN REPORTED TO THE DEALER ON 3 OCCASIONS WHEN VEHICLE WAS IN FOR ROUTINE SERVICE.
Mileage: 250
I BELIEVE, USING THE NAVIGATION SYSTEM IN VOICE-INTERACTIVE MODE WHILE DRIVING, IS VERY HAZARDOUS. IT REQUIRES VOICE ANSWERS WHICH ARE DISPLAYED ON THE SCREEN. HENCE, TOO MUCH EYE CONTACT (THUS DIVERTING THE DRIVER'S EYES FROM THE ROAD) IN DETERMINING WHAT RESPONSES ARE RECOGNIZABLE AND ACCEPTABLE.
Mileage: 100
WE LIVE IN NV AND PURCHASED OUR 2014 FORD FUSION ON 2/29/16 (WAS CORPORATE FLEET VEHICLE WITH LESS THAN 20K MILEAGE AND STILL HAVE MFG. WARRANTY COVERAGE). WE ARE STARTING TO EXPERIENCE SOME WARM DAYS WHERE WE TURNED THE AIR CONDITIONER ON, AND WE HEAR A GURGLING SOUND (LIKE WATER IS RUNNING) WHILE DRIVING. TO AVOID A MAJOR ISSUE BEFORE IT GETS WARMER, I TOOK THE CAR TO THE FORD DEALER YESTERDAY (3/21) BUT DUE TO THEIR HAVING A BACKLOG, THEY WERE UNABLE TO ACTUALLY LOOK AT THE CAR YET THEY KEPT THE CAR ALL AFTERNOON. THEN THEY CALLED AND SAID THEY WOULD NEED TO KEEP IT TILL THE NEXT DAY. WE CHOSE TO GO GET THE CAR AND TAKE IT BACK TODAY (3/22). THE SERVICE MGR. CALLED THIS MORNING LETTING ME KNOW THAT THE "WATER RUNNING SOUND" IS NORMAL IN THE 2014 MODEL. THEN HE STATED WITH A CHUCKLE THE SOUND IS "LIKE LITTLE ROACHES RUNNING AROUND IN THE DASHBOARD" AND HIS SERVICE TECH FOUND DOCUMENTATION ISSUED BY FORD ENGINEERING CONFIRMING THIS SOUND IS NORMAL. MIND YOU THIS PERSON IS A PROFESSIONAL....HE MAKES A COMMENT AS THIS! I LET HIM KNOW WE HAD PREVIOUSLY OWNED A 2007 FORD FUSION AND NEVER HAD THIS ISSUE. HE HAD NOTHING TO SAY. I FIND HIS COMMENT SOMEWHAT COMICAL BUT VERY INSULTING; AND I ASKED HIM TO EMAIL ME THE DOCUMENTATION. IMMEDIATELY I CALLED THE SALESMAN AND HE IS GOING TO CHECK INTO THIS FURTHER AND GET BACK TO ME. MEANTIME I HAVE FOUND ZILCH ABOUT THE ISSUE.
Mileage: 19,910
I PURCHASED THE FORD FOCUS IN JUNE OF 2014. I AM NOW 80 YEARS OLD AND THOUGHT THIS WOULD BE MY LAST CAR. SHORTLY AFTER PURCHASE IT BECAME OBVIOUS THAT THE TRANSMISSION WAS NOT WORKING PROPERLY. I EXPERIENCED STUTTERING ON ACCELERATION WHICH CAUSES AN UNSAFE CONDITION WHEN DRIVING THROUGH AN INTERSECTION. AT TIMES, THE TRANSMISSION WILL SLIP. VERY FRIGHTENING WHEN THIS HAPPENS IN THE MIDDLE OF AN INTERSECTION. THE TRANSMISSION ALSO CAUSES THE CAR TO LURCH FORWARD ON DECELERATION. NEITHER DOES IT HOLD PROPERLY ON A HILL, AND IT CAN ALSO MAKE A GRINDING SOUND IN THE LOWER GEARS ON TAKE OFF. THESE CONDITIONS PRESENT A SAFETY THREAT BECAUSE IT AFFECTS MY ABILITY TO CONTROL THE CAR ON ACCELERATION AND DECELERATION. FORD HAS KNOWN ABOUT THIS PROBLEM SINCE 2010 AND HAS TAKEN NO ACTION TO RECTIFY THE SITUATION. IT APPEARS IT WOULD BE INCUMBENT ON THE SELLING DEALERSHIP TO DISCLOSE THIS DEFECT ON PURCHASE. I WAS FINALLY INFORMED OF THE PROBLEM AT THE FIRST SERVICE WHEN I COMPLAINED. THIS IS PURE AND SIMPLE NON DISCLOSURE WHICH IS ILLEGAL IN SALES OF ANY KIND. I HAVE HAD MY CAR TO THE DEALERSHIP AT LEAST 5 TIMES COMPLAINING OF THE PROBLEM OF THIS PROBLEM AND EACH TIME THEY RUN SOME SOFTWARE WHICH USUALLY MAKES THE SITUATION WORSE OR CREATES AND ADDITIONAL PROBLEM. NOT ONLY IS THIS A SAFEY ISSUE, BUT IT HAS ALSO CREATED A LOSS OF VALUE FOR RESALE AND UNTOLD HOURS OF SITTING IN A SHOWROOM WHILE THE DEALERSHIP IS TRYING TO FIX WHAT CANNOT BE FIXED. I HAVE TRIED TO WORK WITH FORD CUSTOMER SERVICE WITH NO SUCCESS.
Mileage: 7,037
I KEEP GETTING A SERIES OF WARNING INDICATORS; UP HILL ASSIST IS NOT AVAILABLE, SERVICE ADVANCE TRAK , NO POWER STEERING, NO TRACTION CONTROL, NO ABS, AND THE NO AIR BAG LIGHTS COME ON. THIS COMES ON WHILE DRIVING AT NORMAL, LOW SPEED ON REGULAR ROADS, WHEN TURNING AND ALSO AT HIGHER SPEEDS WHEN DRIVING ON EXPRESSWAYS. THIS IS DANGEROUS ESPECIALLY BECAUSE MY POWER STEERING DOES NOT WORK! THERE NEEDS TO BE A RECALL!
Mileage: 44,300
THERE IS A TERRIBLE NOISE INSIDE THE CAR WITH THE WINDOWS DOWN, IT SOUNDS LIKE THERE IS A MILITARY HELICOPTER IN THE CAR WITH YOU. FROM DEALER TO FORD, THEY SAY IT IS "NORMAL" IT IS A SAFETY ISSUE WITH THE LOUD NOISE AND VIBRATION INSIDE THE CAR AT HIGHWAY SPEEDS. ALSO THE RADIO DOES NOT TUNE ALL THE FM RADIO STATIONS? WHY? I AM TOLD THIS IS NORMAL AS WELL AND MINE ISN'T THE ONLY CAR THAT HAS THESE PROBLEMS.
I TOOK MY CAR IN TO FORD FOR SERVICE ON DECEMBER 23, 2015. IT RECEIVED ALL GOOD MARKS INCLUDING NO SAFETY ISSUES. ON DECEMBER 26, 2015 I PARKED MY CAR AND WENT SHOPPING. WHEN I RETURNED, MY LEFT MIRROR WAS OUT OF THE PROGRAMMED POSITION. ONCE I STARTED THE CAR, THE BLIND SPOT SYSTEM DEFAULT AND CROSS TRAFFIC SYSTEM DEFAULT WARNINGS ILLUMINATED. I TOOK THE CAR TO FORD FOR SERVICE. THERE WAS AN ELECTRONIC SYSTEM LOCATED WITHIN THE MIRROR THAT WENT BAD FOR NO REASON. THIS MADE THE DETECTION SYSTEMS MALFUNCTION. THE ENTIRE MIRROR UNIT MUST BE REPLACED AND IT IS NOT COVERED UNDER WARRANTY. IT WOULD COST OVER $500.00 US TO REPLACE.
Mileage: 70,000
THE REAR RIGHT DOOR LATCH COMPLETELY STOPPED WORKING. THERE WAS NO ACCIDENT BUT THE DOOR NOW FREELY FLIES OPEN. VERY UNSAFE. THERE WAS A LARGE RECALL ON MANY FORD FUSIONS FOR EXACTLY THIS REASON BUT NOT YET THIS MODEL.
WHILE DRIVING THE CAR STARTED BEEPING. TOOK A MINUTE TO FIGURE OUT THE CLIMATE CONTROL WHICH WAS SET AT 72 WAS AUTOMATICALLY GOING DOWN TO 60 (IT BEEPS AS IS CHANGES SETTINGS). TRIED TO TURN IN BACK UP AND IT WENT DOWN, TURNED IT OFF AND IT CAME BACK ON. DID THIS ALL THE WAY HOME. IN MY DRIVEWAY, WITH CAR TURNED OFF, IT CONTINUED BEEPING. THIS HAS HAPPENED 6 TIMES BETWEEN APRIL 27TH AND AUGUST 30TH. SOME TIMES IT GOES UP TO 85 DEGREES AND SOMETIMES DOWN TO 60 AND THERE IS NO STOPPING IT WHILE DRIVING. FORD HAS UPDATED COMPUTER TWICE AND REPLACED IT ONCE. WAITING FOR CALL BACK FROM FORD TO SCHEDULE ANOTHER APPOINTMENT. I FEEL THIS IS A SAFETY ISSUE AS THERE IS NO CONTROLLING IT AND IT'S GOING TO EXTREME LOW AND HIGH TEMPERATURES, AS WELL AS THE CONTINUOUS BEEPING. EXTREMELY DISTRACTING. I HAVE YESTERDAY'S INCIDENT ON VIDEO. NOT TO MENTION, SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING THIS I DON'T KNOW IF THERE IS A POSSIBILITY OF FIRE; IT MUST BE ELECTRICAL OF SOME SORT?
Mileage: 10,000
TROUBLE WITH TRANSMISSION CLUTCH ASSEMBLY. WAS TOLD FORD PUT IN MANUAL CLUTCH IN AUTOMATIC CARS. HESITATION UPON ACCELERATION, ROLLS BACKWARD WHEN IN DRIVE ON INCLINE, DOES NOT SHIFT RIGHT, "CHUGS". PURCHASED 2014 CAR IN EARLY 2015, USED. FEEL CAR SALES BUSINESS SHOULD HAVE KNOWN AND NOT SOLD CAR IN THIS CONDITION, OR HAVE HAD IT FIXED FIRST. PER FORD SERVICE STATION, PARTS ARE ON BACKLOG FOR 3-4 MONTHS. EVEN THOUGH THEY TELL ME IS IT NOT A DANGEROUS CONDITION, I FEEL IT IS DANGEROUS ON HIGHWAY WHEN TRYING TO PASS AND NOT GETTING ENOUGH ACCELERATION.
Mileage: 32,000
AFTER FILL UP SLOW IN PARKING LOT HEAR WHAT SOUNDS LIKE A BAD WHEEL BEARING FROM R REAR. CHECKED OUT OTHER COMPLAINTS FOUND FORD WILL REPLACE SOME MORE EXPENSIVE MODEL FUEL TANKS NOT MINE.WAS TOLD TO LIVE WITH IT . THERE IS A SERVICE BULLETIN FROM FORD SAME YEAR AS MINE . I HAVE A BASE MODEL SO I DON'T QUALIFY . IT'S TRUE IT'S A BRAND NEW CAR! $23,000 IT COST ME .
Mileage: 100
VERY SHORTLY AFTER FIRST ADJUSTING THE STEERING WHEEL'S TILT AND TELESCOPE (WHICH MAY BE UNRELATED), DURING A SHORT DRIVE, MANY CONTROLS ATTACHED TO THE STEERING WHEEL STOPPED FUNCTIONING. THIS INCLUDED TURN SIGNALS, CRUISE CONTROL, CELL PHONE CONTROLS ON THE STEERING WHEEL, RADIO VOLUME ON STEERING WHEEL, AND INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL. OF THESE, THE TURN SIGNALS ARE PROBABLY MOST CRITICAL TO SAFE OPERATION. NOTE THAT THE HORN, AND THE WINDSHIELD WIPER/WASHER, CONTINUED FUNCTIONING PROPERLY. THE NEXT MORNING, A SALES REPRESENTATIVE FROM THE DEALERSHIP FOUND THE VEHICLE IN THE SAME CONDITION, BUT SEEMINGLY WAS ABLE TO RESTORE SERVICE BY "JIGGLING" THE TURN SIGNAL LEVER, INDICATING TO ME THAT IT WAS RESTING VERY SLIGHTLY FORWARD OF THE NORMAL AT-REST POSITION, AND RECOMMENDED SERVICE DEPARTMENT INVESTIGATE FURTHER. DEALER SERVICE DEPARTMENT FOUND A CIRCUIT BOARD FAULTY. PART HAS BEEN ORDERED FOR INSTALLATION. IN AN ABUNDANCE OF CAUTION, CONCERNED THAT AIR BAG DEPLOYMENT MIGHT BE IMPAIRED WERE AN ACCIDENT TO OCCUR, THE DEALER PROVIDED SUBSTITUTE TRANSPORTATION PENDING REPAIR.
Mileage: 398