2016 FORD FUSION Engine Problems

424 complaints about Engine

424
Complaints
4
Crashes
2
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints (424)

Jan 8, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). While driving at an undisclosed speed, the vehicle started running rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved DTC: P0302 (Misfire in Cylinder #2). The vehicle was taken to another independent mechanic, who retrieved the same code and informed the contact that cylinder #2 ignition coil and spark plug needed to be replaced. The vehicle was repaired. While driving, there was white smoke coming from the tailpipe, but the vehicle was still running rough. The engine overheated, and the contact pulled over and added additional fluids to the engine. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The contact obtained an extended warranty, but the claim was denied due to not meeting the mileage requirements. While driving at 35 MPH, the vehicle stalled. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

Mileage: 138,000

Jan 7, 2026

My vehicle has the Ford EcoBoost 2.0 liter engine in it that has been recalled on thousands of vehicles. My car currently has the same issue which is a coolant intrusion that has been recognized and was a class action lawsuit against Ford for this issue. I have been advised by a local Ford dealership that my engine should be part of the recall and Ford should be replacing my engine. However, when I called Ford, they are advising there is nothing they can do, because there is no current recall for my vehicles VIN and so I am trying to reach out and see if there's anything that can be done before hiring an attorney, because as a single mother I cannot afford $12,000 out of my pocket with hopes that eventually Ford will do the recall properly and reimburse me as they have stated "could happen". This is a known issue this engine of mine has been looked at by three mechanics one being a Ford dealership to confirm that this engine was in fact warped from the factory which is causing my coolant to seep into the heads or whatever and I need the long block replacement that the original recall fell under which was somewhere around the 50,000 mark of these vehicles recalled. The engine is needing to be repaired and taken care of so I'm seeking direction on how to possibly get Ford to take care of this issue that I should not be having to deal with due to a manufacturing defect since leaving off the factory floor

Dec 9, 2025

The engine light intermittently went off and on for a few weeks. During that time, the car would surge and slow/loose power while driving it, which was distracting when in traffic. The dealership found that coolant had leaked into the engine block and we were informed the engine had to be replaced. I talked to 2 dealerships and they both said this was something they had seen a lot - and while the engine for the Ford Escape was recalled, the same engine was not recalled for the Ford Fusion.

Nov 5, 2025

The contact owned a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the hood. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where the engine gasket was replaced, and the vehicle was diagnosed with a warped engine block. The vehicle was repaired. In addition, the contact was informed that there was a coolant intrusion leak and an engine overheating failure. The local dealer was not contacted. The vehicle was not diagnosed or replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

Oct 14, 2025

Coolant Intrusion

Sep 21, 2025

Engine block needed replaced due to coolant intrusion. Started off with an engine light for misfire then started using coolant to smoking on start up then eventually hydrolocking the engine for a no start condition making car undriveable. Diagnosed at dealer for coolant intrusion with only fix of a new block at a cost around $10,000.

Sep 18, 2025

I have a Coolant intrusion for my car it is supposed to be recalled and serviced under warranty or the Csp

Sep 10, 2025

The 1.5l engine is having known issues with coolant intrusion into the engine under 100,000 miles. Many people are bringing up their issues staying ford is confirming the mass amount of engine issues with intrusion and quoting $6,000 for new engines. This is absurd because these vehicles should not have an engine known to fail at 100,000 because of leaking coolant into the cylinder. I started losing coolant at 90,000 miles and having to fill it back up.

Sep 10, 2025

Had head gasket done at 78600 for misfire in cylinder 4 for coolant intrusion 11000 miles later I have misfire in cylinder 4 again with coolant intrusion

Sep 10, 2025

My complaint is, why does my 2016 Ford Fusion 1.5L 4-Cylinder EcoBoost Engine continue to be excluded from these major recalls? It's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the Gmail address of [XXX] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [XXX] & replaced it myself when it arrived. Also earlier that day, I had my valve cover replaced at Brad Howell Ford in Kokomo, IN because I have been constantly losing oil & smelling oil burning. Even after that, I continued to smell oil & engine coolant but still get told that there's nothing leaking. Well my next oil change after that, I told them to check again because I had to add more oil, & that's when they determined that it was the turbo drain tube, which they replaced on Nov.5, 2024. That stopped the oil smell, but I continued to smell engine coolant which I continued to report to them, & at each oil change, they continued to top off the engine coolant. On Aug. 12, 2025 Brad Howell Ford decided to run a camera down into my cylinders & discovered that there's oil & coolant leaking down into my #2 cylinder. I contacted Tonia Frataccia, Customer Experience Specialist, Ford CX/Team, & I was told that my VIN# didn't make the recall list & that's why my engine wasn't replaced. It's not fair as my vehicle has the same defective engine & parts as the other recall vehicles & I deserve to have my car repaired also at Fords expense. Please help me, I need my car. Thank you for listening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 7, 2025

132,582 miles 2016 SE AWD Ford Fusion 2.0 EcoBoost. About Two wks ago Driving car at 55mph warning indicator Engine temperature High came on. Pulled over turned off AC left engine run on side road for approx 2min thermostats went from just above mid line back down to normal level drove 10miles home engine coolant empty in reserve had just checked two days prior when checking all other fluids and it was at Max. Filled back up with Orange premixed Coolant no leaks observed engine light went off drive two days check and coolant stayed third day noted coolant down under min check engine light on again filled back to max vehicle sputtering when starting then idled down and no stutter Husband ran diagnostic and misfire cylinder 3. Changed all 4 plugs and cylinder 3 coil pack no antifreeze noted in any cylinders at that time. Car started up fine no check engine light drove two more days checking coolant level in resivor stayed at Max driving third day 55mph for 3miles after just checking level engine temp high alert on pulled over shut off car checked revisor due to recent issues. Revisor Empty, allowed to cool Depressurized by unscrewing resivor cap minimal coolant back flowed from radiator. Filled resivor to full restarted car engine light on drove 8 miles checked coolant level little under min line, cooled engine topped back off drove home 11miles. Parked car Husband ran diagnostic and misfire cylinder 3 again. Compression test all cylinders were at 148 accept cylinder 3 at 150 due to antifreeze in it. Checked oil no antifreeze in oil. Noted excessive white smoke from dual exhaust. Coolant pressure test done and noted antifreeze observed in cylinder 3. Technical bulletins and recalls checked noted multiple forums with coolant induction issues due to poor design of ecoboost engines by FORD. Still owe $10k on this car FORD should be responsible for all manufactured years with issues due to ecoboost. Unable to find anything for 2016 Fusion 2.0. Please Help!

Aug 1, 2025

My coolants been leaking starting at around 110k miles and it seems like the 2016 ford fusions with 1.6L are know to have coolant intrusions due to a defect in engineering by Ford. This problem eventually leads to corroded head gaskets and can cause the engine to basically explode in the middle of nowhere which is a safety concern. The costs of repair is over 4k+ for a new engine or just to replace the head gasket for something Ford engineers should be liable for. Please look into this and you may even look at my car if you like.

Jul 31, 2025

The coolant was leaking i to the engine and caused a crack in the block leading to the need to replace the engine

Jul 30, 2025

Dear NHTSA, I am reporting a potential safety and design issue related to my 2016 Ford Fusion Titanium with the 2.0L EcoBoost engine. The vehicle is experiencing coolant loss with no visible external leak, which is a documented issue under Ford TSB 19-2208. This condition can lead to sudden engine failure or hydrolock due to coolant entering the combustion chamber. A compression test revealed all cylinders at 155 psi, indicating the block has not yet failed — but the symptoms are known warning signs of the defect Ford acknowledged in its Customer Satisfaction Program 19N05, which does not include my VIN despite identical failure risk. Ford has refused to provide goodwill support under case [XXX], despite this being a well-known failure that has prompted engine replacements in other affected 2.0L EcoBoost models. Please document this case as part of your ongoing safety tracking. I believe this design flaw represents a serious long-term reliability and safety concern. Vehicle: 2016 Ford Fusion Titanium Engine: 2.0L EcoBoost Mileage at Onset: 130,000 approx. VIN: [XXX] Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 29, 2025

My car is hard crank when put fuel in it. It also puffed out blue smoke.My check engine light is on.

Jul 24, 2025

The engine coolant over temperature light came on and i was forced to pull off the side of the interstate because the car had lost most of it’s power. It’s my understanding the 1.5 L eco boist engines have a failure where they allow coolant to leak into the cylinder. We had the car looked at, let it cool down and the code cleared and drove home. This happened again and luckily we were close to a family members home and were able to limp the car there with very little power. The car was checked by a mechanic and they could not find a problem. The code was cleared and it drove fine again. Today the car did the same thing after a 30 minute drive and luckily we were close to home and once again limped it back to the house. I will be calling Ford in the morning to have it looked at.

Jul 23, 2025

My engine died from the design error with the engine block and coolant leaking. This needs to be remedied by Ford. It is not on the recall list, and it absolutely should be.

Jul 23, 2025

Coolant intrusion 1.5l

Jul 15, 2025

The contact owns a 2016 Ford Fusion. The contact stated while driving 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

Mileage: 150,000

Jul 11, 2025

Coolant intrusion into cylinder 1, low coolant and Engine DTC P0301. Multiple TSB's by Ford recommend engine replacement as a remedy for the Cylinder head - open deck cooling problem. Customer Satisfaction Program 21N12 addresses this problem in similar cars/engines. Has this been expanded to cover this vehicle with the same 2.0L engine? From Ford TSB 19-2346 "Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly."

Jul 3, 2025

My 2016 Ford Fusion SE 2.0L Turbo has been emitting some white smoke, then the other day it would not start right away. When started it ran rough for a few minutes on idle and when driving it does not have much power anymore and it would hesitate a lot if trying to accelerate. SO getting on the interstate that morning I nearly got rear ended by a semi-truck because I could not accelerate up to speed. The check engine light came on shortly and I took it to a mechanic who did tests to diagnose. The diagnostic showed misfiring in cylinder 2 most likely due to coolant intrusion. After doing some research it was evident that many owners have had this happen and had to replace their entire engine for 6000+ dollars. My car only has 114,000 miles on it and it should function properly. I have seen cars with 250,000+ miles easily.

Jul 1, 2025

engine light turned and, scanned it and code is P0301 Cylinder 1 Misfire detected. Coolant is leaking into the engine. I have looked online and multiple people have had this issue, majority of them taking their vehicles to Ford dealers and being told they need an engine replacement. I have taken my vehicle to a mechanic shop and was told the same thing. my safety was at risk because this issue caused my engine to overheat and the engine would not turn on for a while after. with coolant being mixed in with the oil, it damages the engine and can cause the car to stop being functional while you are still operating it. I am also including a link to a website that has proof that Ford delearships have seen this issue before, are aware of it but do nothing to fix it [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 30, 2025

Ford has a recall on 2016 Ford Fusion transmission cable shifter. My car is not under the recall but displays the issues the recall states. My car jerks during acceleration and difficult to park. Can please help me resolve the issue with Ford. They refuse to fix the issue because my car VIN# was not placed under the recall. It is not fair for me to pay for an mechanical issue that was defective by Ford causation.

Jun 17, 2025

Coolant intrusion causing engine failure per diagnostic TSB 22-2134 applies.

Jun 16, 2025

Started car and out of nowhere it began sputtering. Then Engine light came on and when tested the diagnostic said “cylinder 2 misfire. I didnt drive anywhere and light was off today when I crank it. well started driving and light is flashing. Ford dealership said this is a common issue from poor design engine but my car only has 40,000 miles. This seems to happen to ALOT of the 2016 eco models. Says coolant goes into engine. I’m aware most of these models have recalls but not 2016 why!!!!! It’s clearly a faulty engine problem if so many people are having the exact problem and code.

Jun 13, 2025

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, there was smoke coming from the exhaust. The check engine warning light was illuminated. Additionally, the contact stated that on several occasions while driving at undisclosed speeds, the vehicle was shaking abnormally before losing motive power. The vehicle was towed to a dealer, where it was diagnosed with a faulty engine block. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.

Mileage: 145,000

May 28, 2025

Engine spontaneously became extremely rough, losing power while at the same time engine light started flashing. Had car towed to auto shop. Which stated cylinders 2 and 4 were misfiring. Sought second opinion from different auto shop which confirmed that cylinder 4 was not performing and cylinder 2 was performing minimally. Engine has 47,000 miles on it. Ford customer relations contacted which provided case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 2, 2025

The contact owns a 2016 Ford Fusion. The contact stated that on two occasions when the vehicle was started and running, there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The contact stated that on several occasions while driving at various speeds, the engine overheated and the vehicle started shaking. The contact pulled over to the side of the road and restarted the vehicle after approximately 30 minutes. The vehicle was taken to a dealer and the contact was informed that there was a misfire in cylinder #3, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.

Mileage: 140,000

Apr 26, 2025

My 2016 Ford Fusion 1.5L EcoBoost has developed Fords known Coolant intrusion into the head gasket and block issue. I’m currently experiencing dangerous misfires, violent shaking, with EVAP/O2 codes (not sure if related). I got it towed and received diagnosis and the car will be needing a new engine. 124K miles on vehicle at the time. We demand immediate NHTSA investigation and a Ford recall.

Apr 21, 2025

My engine is misfiring and now i have to replace my engine.

Apr 21, 2025

Engine has total failure due to coolant in cylinder 2. Ford is horrible

Apr 16, 2025

Coolant leak caused head gasket and block damage. No warning lights ever on to indicate issue. Car simply wound not start one morning. Was towed and received diagnosis of needing new engine. 57K miles on vehicle.

Apr 16, 2025

I had an oil change and drove the car for a week no leaks in my driveway. Then a week later at 6am driving in traffic the red engine light comes on, the car slows down, I pull over and turn the car off. It would not turn back on. I had to have it towed and now I’m told I need an engine. How? The car has been maintained and I didn’t hit anything or run over anything. The oil pan is in tack. This could have been serious as I work over night.This needs to be a recall on the 2016 Ford Fusion Titanium AWD 2.0 eco boost.

Apr 12, 2025

FORD ALREADY KNEW THERE WAS A PROBLEM WITH ENGINES IN THE SE ECOBOOST,, THERE IS A MISFIRE ON CYLINDER 3.INSTEAD OF THEM RECALLING ALL OF THOSE ENGINES THEY ONLY RECALLED A FEW PUTTING EVERY ONE ELSE SAFTY AT RISK .PLEASE HAVE THEM RECALL MY ENGINE . THEY WERE AWARE OF THIS PROBLEM WITH THESE ENGINES I HAVE BEEN CALLING THE LOCAL FORD SINCE LAST YEAR TO CHECK ON RECALLS FOR THIS ENGINE. I WAS TOLD THEY DIDNT HAVE RECALLS ONLY TO FIND OUT THEY DID HAVE SOME RECALLS ON THIESE ENGINES MY CAR STARTED OVERHEATING IN THE MEDIAN OF THE HIGHWAY I ALMOST CRASHED TRYING TO HURRY AND PULL OVER TO A SAFE PLACE. PLEASE DO A RECALL ON MY ENGINE

Apr 8, 2025

Coolant intrusion into cylinder 4. Engine light on. Reads Codes: p0304 and p0316. Recommended replacement of an entire short block. Common problem on their ecoboost engines. Officially diagnosed by Ford dealership on 04-08-2025.

Apr 7, 2025

The contact owns a 2016 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle lost motive power. The contact stated that the vehicle failed to exceed 80 MPH while driving. The vehicle started jerking and failed to exceed 60 MPH. The vehicle jerked and then failed to exceed 40 MPH. After refueling, the vehicle was slow to start. The contact had to pump the accelerator pedal for the vehicle to start. The vehicle was taken to an independent mechanic who retrieved DTC: P02, P0087, P0131, P0302, and P1450. The mechanic informed the contact that the vehicle would not pass State inspection. The local dealer was contacted, who confirmed an unrepaired recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was unknown.

Mar 30, 2025

I take good care of the car, went in for a check up with engine light on, said I needed new spark plugs, they replaced those. Then it didn’t go off, so then brought it to a master mechanic and he said I have a coolant intrusion and need a new engine. This happened out of nowhere.

Mar 29, 2025

Car has white smoke coming from exhaust smells sweet. Coolant continues to be low, even after filling up check engine light for misfire. This is due to coolant intrusion common with the 1.5 L engines on the fusion. There was a recall for the 2017 but mines a 2016 and has the same issues. This is an ongoing issue with this car. There is a This is an ongoing issue with this car. There is a class action lawsuit and it’s been acknowledged by Ford that this is an issue

Mar 27, 2025

The car apparently leaked coolant into the engine was given an estimate of $9425.09 to replace the long block assembly. Apparently this is a no issue from Ford Motor Company. I did write a letter to Ford as well as spoke to someone on the phone. He acknowledged that this was unknown issue and that they were in no position to do anything financially to help.

Mar 22, 2025

Our 1.5 EcoBoost engine overheated on 3/20/25, my daughter was driving and the vehicle started shaking and it slowed way down, for a moment she feared for her life, she said it had a message and the check engine symbol was illuminated and the vehicle would not accelerate, when she got it was leaking coolant and white smoke, I took my OBDII scanner, one code was P1299 Cylinder Over temp Protection Active, it now emits white smoke and overheats and looses fluid. TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019 20- 2100 01 April 2020 This bulletin supersedes 19-2375. Reason for update: Replace Awareness/Interim Message Model: Ford 2014-2019 Fusion Engine: 1.5L EcoBoost 2017-2019 Escape Engine: 1.5L EcoBoost Summary This article supersedes TSB 19-2375 to update the Service Procedure and Parts List. Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: - 2014-2019 Fusion built on or before 10-Jun-2019 - 2017-2019 Escape built on or before 08-Apr-2019 • 1.5L EcoBoost engine • At least one of the following conditions: - Low coolant level - White exhaust smoke - Runs rough condition with or without an illuminated MIL with only DTCs P0300, P0301- P0304, P0316, P0217, P1285 and/or P1299 stored in PCM

Mar 15, 2025

I have an engine coolant intrusion so my car is misfiring

Mar 4, 2025

The transmission failed suddenly. To my understanding there have been reported issues with the transmissions for this vehicle having sudden failures without warning. My car slipped out of gear while driving 60mph. I have had the car towed and checked by a certified mechanic who confirmed that the transmission has failed, and its poorly built. My mechanic used to be a mechanic for FORD and is familiar with the poor build quality of the engine, transmission and turbo. I have not had the component inspected by anyone else. There were no symptoms or warning lights before this failure. The car was driving fine and then, the transmission slipped and failed.

Feb 28, 2025

I believe this car falls under the coolant leak recall that is still under investigation. The car started losing coolant and had white smoke coming from exhaust. I believe the coolant channels have cracked and caused the leak. It needs a new motor to be drivable again. I have been waiting for the recall to cover my vin. The recall currently covers similar vehicles.

Feb 18, 2025

Kept getting a misfire on cylinder 2 after ford preformed a “recall” on the power train control system well the car now has coolant leaking into the number two cylinder causing it to shake violently and complete loss of power luckily my wife was able to pull safely off the roadway with my [XXX] son present before losing control and having an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 6, 2025

The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the vehicle occasionally stalled and hesitated to restart. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic where the canister purge valve was replaced several times however, the failure reoccurred. The vehicle was taken to a local dealer where the canister purge valve was replaced, and the engine was flushed. The vehicle was repaired out of pocket; however, the failure reoccurred. In addition, the vehicle was taken to a local service center where it was scanned. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

Jan 17, 2025

The canister purge valve in this vehicle repeatedly goes bad. I had a 2015 and now 2016 both with the same issue. It throws the check engine light on and will just about die everytime putting gas into the car or when stopped for random periods of time. The vehicle uses more gas and you can literally smell the fumes escaping from the flapping gas tank lid. In order to start the car you have to pump the gas petal and occasionally the car will stall out while driving.

Jan 8, 2025

Engine failed while driving on the highway due to a known defect with a coolant leak into the engine. My safety, and the passengers that were in the auto were put into danger when the engine malfunctioned due to the fact that we were on the highway, traveling at 65-70 mph, when the car suddenly started shaking, emitting white smoke from the exhaust and eventually stalling and not drive able. The only indicator that came on was the check engine light. There was no low coolant light to indicate that the auto was low or leaking coolant. There was no messages or codes to indicate a low coolant level in the car. The vehicle has been inspected and diagnosed by my a certified mechanic.

Jan 2, 2025

The contact owns a 2016 Ford Fusion. The contact stated that while driving at 60 MPH, the vehicle began to hesitate and lose motive power; symptoms of which the contact attributed to a cylinder misfire, prompting him to discontinue driving the vehicle. After reaching the residence, the failure persisted for several weeks until the vehicle ceased to start and run. Upon a visual inspection of the engine compartment, the contact observed that the engine was almost completely without engine oil. The contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2132. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.

Mileage: 171,000

Dec 23, 2024

Unknown, but believe that is it coolant leak related as the vehicle has been losing coolant. We have been needing to fill with coolant. The fan was running occasionally. The vehicle has no power. This is dangerous because the vehicle could have shut off while driving. The vehicle has not yet been seen by the dealership but will been getting an appointment to do so. There were no warning lights or any other warnings.

Mileage: 145,330

Dec 18, 2024

Car had to be towed to dealer due to engine failure. The car was diagnosed with coolant leaks into two cylinders, which could have caused a fire. The engine failure happened as I was driving the vehicle, putting my safety and the safety of others at risk. The problem has been confirmed by a Ford dealer. Error codes for misfire appeared right before. Vehicle was inspected shortly before malfunction and was told everything was great with the vehicle.

Mileage: 115,538

Nov 29, 2024

I was told by the Suburban Ford of Ferndale dealer that I have a coolant intrusion problem in the engine. The repair is $13,000. I was advised that there could be engine fire, failure, etc. Prior to my taking the vehicle to the dealer, the check engine light illuminated, then the temperature gage climbed to indicate overheating.

Nov 25, 2024

Engine failure at 80,000 miles. Crack between #3 and #4 cylinders causing a rough idle, loss of coolant and check engine light for a #4 cylinder misfire.

Nov 18, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.

Mileage: 247,700

Nov 14, 2024

Technical Service Bulletin 22-2134. coolant intrusion into the cylinder. P0302 code

Nov 12, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically with an engine misfire. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact parked the vehicle, opened the hood, and noticed that the engine was shaking erratically. The vehicle was towed to the dealer where it was diagnosed with a detached piston skirt inside the engine. The contact was informed that the piston and the piston skirt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,780.

Mileage: 58,780

Oct 31, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the engine compartment. The contact stated that the following day while driving at an undisclosed speed, the engine was shaking erratically like the engine was going to fall out of the vehicle. In addition, the check engine warning light illuminated. The code indicated an engine misfire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair to the dealer; however, the contact was informed that the VIN was not associated with the recall. In addition, the contact stated that for the past six months, the vehicle had been diagnosed with a coolant leak, an engine misfire, and a water pump failure. The contact stated that the previous repairs and parts replacements failed to fix the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.

Mileage: 85,000

Oct 16, 2024

I have a 2016 Fusion SE w/ 1.5 ecoboost. I have to check and add coolant every time it's driven. It shows cylinder 2 misfire. It loses power and runs very rough. The check engine light turns on and will turn off without being reset. It might stay off a day or two but then turns back on. While driving down the highway last Friday it started chugging and jerking and i lost power making it difficult to steer. The safety issue I see is the sudden loss of power while driving 55 with cars behind me and also coming at me. My check engine light turned on and was flashing as this happened. Ive never seen it flash before. I had it to a mechanic about a year ago because the check engine light. This is when i was informed about the tsb regarding the coolant issue. I called the Ford dealership and they said my vin wasnt one affected but clearly it is. Yes it's available for inspection upon request. Thank you for your time and attention to this matter

Mileage: 135,148

Oct 16, 2024

I was driving the vehicle couple of weeks ago and I began to notice that I did not have any power when pressing on the brake and that the engine was beginning to buckle I came to a stop and it continued to run very roughly I had trouble driving a half mile home when I got into driveway a great deal of white smoke was coming out of the back of it vehicle I was able to restart it the next day but the same thing happened I took it to my mechanic and he confirmed that the engine is having radiator fluid leaked into the cylinders which is a very common problem I find what the echo engines at Ford produced for this vehicle and others when my mechanic called a Ford expert he was told that it's just best to replace the engine since the repairing the present damage doesn't work.

Oct 16, 2024

1.5 turbo engine is having a coolant intrusion. had miss fire code and all systems of the recall/service bulletin 22-2134 and was not included in a recall. available to be looked at risk of engine failure diagnosis was done at a independent shop has not been looked at by manufacture started about 4 months ago had a few codes including engine miss fire but replace several components plugs, coils and fuel injectors. had to top off coolant. engine light would come on interment. and engine would run rough but will turn off

Oct 10, 2024

The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.

Mileage: 82,000

Oct 8, 2024

Coolant leaking into engine

Oct 7, 2024

The engine failed as coolant leaked into cylinder 3 causing a misfire/malfunction. The check engine light came on intermittently along with an alert that said the coolant was over temperature, a week prior to the failure. I then took the vehicle into Tires Plus on Merle Hay Road in Des Moines Iowa where they did a full fuel system check and replaced the spark plug. At the time of taking it in, the warning lights mentioned above were not on. 3 days later the check engine light came on and wouldn’t go off. The other warning light was still popping up intermittently. I then scheduled another appointment with tires plus to check out the car again. Unfortunately 4 days later I was driving the vehicle and all of the sudden the vehicle wouldn’t accelerate properly. The engine was failing. I had the vehicle towed to West Side Auto Pros in Clive, Iowa where they determined that coolant had leaked into the engine. There is already a recall out for the ford fusion eco boost engine of my year. I am just looking to get it extended to my engine type as I do not have the eco boost. I have not had the vehicle inspected by a ford dealership but am happy to have it towed over there if it means that I can get a new engine. My safety was at risk because I was in the interstate when the engine began to fail. I barely made it off the interstate, and into a parking lot. I was at a severe risk of getting hit thanks to the bad engine.

Oct 3, 2024

There is a very common problem with the fusions on coolant intruding into the engine. This problem needs to get fixed as it is a Ford problem.

Oct 1, 2024

The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.

Mileage: 165,000

Sep 27, 2024

I am writing to file a formal complaint regarding my 2016 Ford Fusion Hybrid, which I purchased in late June 2024. Despite the ongoing issues with my vehicle, it does not appear on the NHTSA recall list, even though many other Ford owners are experiencing similar problems. Recently, I encountered severe symptoms, including a persistent coolant leak and a puff of white smoke from the tailpipe. Initially, the dealership diagnosed the issue as a simple battery problem related to a cylinder 4 misfire. Following their advice, I spent nearly $500 on a new battery and diagnostic fees. Unfortunately, after driving the car, the engine light reappeared, indicating that the initial diagnosis was insufficient. Upon further inspection, the technician found a puddle of coolant on top of piston 4, which suggests a significant internal problem. This situation mirrors complaints from other Ford owners regarding their EcoBoost engines, even though my hybrid engine is not classified as EcoBoost. I am concerned about the lack of action regarding these issues, especially since they pose serious safety risks. Additionally, I have been informed by Ford that an engine tear-down is necessary to diagnose the full extent of the problem. If deemed not covered under my warranty, I will be responsible for $1,710 for the tear-down alone, with an estimated cost of around $11,000 for a new engine. As a college student with limited income from a part-time job, I cannot afford these expenses. I urge the NHTSA to investigate this matter and consider the broader implications for all affected Ford vehicles. I look forward to your prompt response. These unresolved issues not only threaten my safety but also potentially endanger others on the road. My repeated attempts to seek support from Ford have been met with inadequate responses, leaving me frustrated and without a clear path forward. I urge the NHTSA to investigate my case and consider a broader review of similar Ford vehicles

Sep 26, 2024

Engine replaced under recall in 2021 due to coolant intrusion issue. Replaced with similar faulty engine. This is a possible fire hazard. Ford will do NOTHING. It's unacceptable that an 8 year-old car needs a third engine. Worst service EVER. Putting my daughter's life at risk

Sep 26, 2024

Engine replaced under recall in 2021 due to coolant intrusion issue. Replaced with similar faulty engine. This is a possible fire hazard. Ford will do NOTHING. Its unacceptable that an 8 year- old car needs a third engine. Worst service EVER. Putting my daughters life at risk.

Sep 24, 2024

Coolant intrusion..

Sep 23, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic throttle body had failed, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that the battery had failed and needed to be replaced. The vehicle was repaired, however the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the electronic throttle body had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 106,000.

Mileage: 106,000

Sep 22, 2024

Engine started to misfire at 70k miles, took to a shop and had to get an engine replaced. As a college student, a $7,000 bill put me behind in school. This is a common issue on the 1.5 and 2.0 ecoboost engine and Ford knows it's a problem, hints the engine redesign in 2019.

Sep 9, 2024

Ford has multiple bulletins for 2016 Fusion - EcoBoost Engine. Ford dealer did not address any of the issues upon numerous service visits. Despite engine light being on. Suffered catastrophic failure of engine resulting in loss of power while driving.

Sep 9, 2024

The car locked in Neutral but the gear shift is locked in Park. The bushel broke, which was a recall on my make and model but does not show when I search for recalls on my vehicle.

Sep 3, 2024

According to the Ford dealership, I am missing a piece of a gasket which is causing coolant issues. I was told that there was a flaw with the engine design on my vehicle wherein instead of repairing/replacing the gasket, an entire engine is needed- making my vehicle a total loss now. When questioned if this was the result of anything I did or could have prevented, I was informed that this was not anything I caused or could be avoided as Ford created a faulty engine design.

Aug 26, 2024

I have a coolant intrusion on cylinder number three. It is a Ford defect. It should be Under recall

Aug 25, 2024 Crash

The rear camera works when it want the transmission to sound and make sudden movements

Aug 20, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the coolant warning light illuminated, and the engine temperature became elevated. The vehicle was taken to an independent mechanic; however, the contact stated that after repairing the vehicle, the failure persisted. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer for assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under Technical Service Bulletin: 16-0150. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

Mileage: 68,000

Aug 19, 2024

Had a coolant leak which further damaged my whole engine. i need a new one now after only having my car for 2 years.

Aug 10, 2024

Engine failure, water intrusion, they issued a recall for 2013 - 2018 1.5l and 2.0l, but not my vehicle. It's doing what they recalled. I have a appointment to get checked out and have recalls completed. There is a lot of people with this issue and no recall for their vehicle.

Aug 9, 2024

Internal coolant leak in cylinders.

Aug 5, 2024

I was driving on the interstate when smoke started from the rear of my car and the engine started sputtering. the vehicle started to slow down in heavy traffic. I was caught in the traffic and could not get off the road, the temperature gauge suddenly moved to the red on the gauge and I could not see the back of my vehicle making it dangerous to pull off the interstate. II had my grandsons with me making this worse. I had the car towed to my fathers garage where he then did a compression test on all four cylinders and found #4 cylinder to be very low reading compared to the other 3 cylinders as well as a pressure test of the radiator which showed a large leak off. I had no warning or messages when this happened

Aug 2, 2024

The contact's girlfriend owns a 2016 Ford Fusion. The contact stated that while his girlfriend was reversing, the front wheels seized, and the vehicle was shaking. The vehicle then lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.

Mileage: 147,000

Jul 31, 2024

2016 Fusion Titanium has the 2.0L Ecoboost engine with the coolant intrusion issue. This is a known issue with both Ford and the NHTSA, but after being diagnosed by a ford dealership, Ford Motor Co. will not provide any assist because it is not listed on any TSB or does not have an active recall. The models that are listed are the Edge, Focus, MKZ, and the Fusion, but Fusion models start at 2017 on the TSB. This is not accurate information because the exact same engine that is used in the Focus/Edge models and year range is used in the 2016 Fusion.

Jul 29, 2024

Misfire #3 cylinder, coolant loss with no external signs of coolant leak. White smoke out exhaust when driving. Overheating

Jul 24, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure had occurred two times since July of 2023. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure. The contact was made aware of Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

Jul 21, 2024

There is a " design flaw" with the vehicle where coolant leaks into the cylinder heads and you have to replace the whole engine. I have read about it in the Internet when my check engine light came on and gave me cylinder 2 misfire code.I started the car and the check engine light was off. I tried to get to work that morning and the car shut off on the middle of Interstate 81 with no warning. It was a very dangerous situation where I got stuck until it came to a complete stop and turn it back on. White smoke poured out of the tail pipe, I went home. I spoke with a Ford representative who said it is a design flaw in this engine and the whole thing needs to be replaced, with engines starting at $5,000 plus 4 days labor. He advised that the problem could happen again with the replacement. I know there is nothing you guys can do but my car died in 2 days.i have a $20,000 to pay off and only had this car a year and I am going to have to give it back and keep paying for it, for 5* years. I feel so upset and cannot believe Ford is doing this to people and getting away with it. This ruined my life and I will probably lose my job now cause I have no means of transportation. This needs to be recalled! It's not right

Jul 21, 2024

Coolant leaked into a cylinder due to a failed head gasket at 61,000 miles. Ford replaced head gasket, but the issue is due to poorly manufactured engine, and I had the same issue starting again at 99,000 miles. Ford refuses to fix engine since it is out of warranty, but the issue is due to poor manufacturing, not customer negligence.

Jul 17, 2024

Component failure: Engine -- Catastrophic engine failure due to coolant leakage onto the engine block. EcoBoost engine. Dealership confirmation that car engine will need full replacement - car essentially scrap metal without new engine. At the time of this failure car had approximately 40,000 miles odometer read total on it and maintenance was up to date. Personal safety - I was driving the car on a Freeway with other vehicles at approximately 65 mph and the entire car began to shudder and I lost the ability to accelerate. The road was on an uphill trajectory and I was in the middle lane - I had to navigate my vehicle to the right hand lane and off the freeway at the next exit - I and others were at high risk of a collision due to the severity and sudden failure of the engine while on a busy road. Dealer confirmation: Dealership had specific codes on the diagnostics decribing this issue. Repair offered was replacement of the long block with a Ford engine that had been modified to fix the coolant leakage problem. Essentially Ford was offering a new TYPE of engine instead of a fix with the same model the car originally had. Dealership was aware of this engine coolant issue with Ecoboost, they revealed Ford was aware of the issue but never issued a recall. We were given the customer complaint line and were told FORD has been offering SOME people new engines at no cost. We were rejected by Ford customer line and told to file a complaint here. Essentially described by dealership repair as need to replace the long block (entire engine) to fix the problem or replace the short block only to expect it to happen again. The cost to replace the long block was quoted at 9500.00. Inspection and repair worksheets available from owner. Warning signs: NONE. Check engine light came on approximately 30 seconds AFTER symptoms on freeway began.

Jul 10, 2024

My car has about 120k miles on it. The issue is that the coolant leakes into the cylinders. Tried replacing cylinders but problem came back. Dealership says the engine needs repair. The safety issue I had was I was driving on the hwy at about 60. The car suddenly went from 60 to 30. If a car had been behind me I would have been hurt. The manufacturer ford will not pay. I have seen many of this exact same issues on your website. This IS a safety issue. What can you do?

Jul 3, 2024

My ecoboost Ford Engine in my 2016 Fusion leaks coolant into my 1, 3 and 4 cylinders, over heated, smoke coming out of exhaust, using coolant. I took it to the Ford dealer to have it checked out when all of a sudden while driving the red temp light went off and my check engine light started blinking with a warning light saying critical temperature and I had to pull off side of highway, they said it needs a new motor, he also said it was common for this size engine to have issues, Ford had been dealing with that it was a design flaw............yet they won't fix it free or recall it. they want $8500 for a new engine, which I can't afford, so a car I own and owe on just sits undriveable. He said they offered an extended warranty to replace the short block on 2017 -2019 but mine is 2016 so no extra help was given to people who owned that year, even though its the same engine, flaws and all.

Jun 27, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine coolant over temperature warning light illuminated. The contact stopped the vehicle and checked the coolant level. The contact stated that the coolant level was sufficient. The contact proceeded to drive the vehicle to the intended destination. The contact stated that when the speed increased above 20 MPH, the vehicle jerked violently. The engine overheated and then seized. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,500.

Mileage: 110,500

Jun 22, 2024

Coolant leaking into engine, causing low engine coolant levels, and affecting performance. Ongoing problem for a while, officially diagnosed on 6/21/2024.

Jun 17, 2024

I started the vehicle and smelled ash. As I drove away from home at very low speed in my neighborhood, I started to notice white smoke which gradually increased. I immediately parked the car. There was no signs of leaks under the vehicle (but it has extensive underbody covesr). There was moisture and fluid droplets coming from the exhaust pipes. I started the vehicle remotely to view it from the rear and witnessed white smoke coming out of the exhaust pipes, then immediately shut it off. I had it towed to my mechanic who checked the vehicle and noted no issues with the coolant combustion or engine pressure. I had it towed to another shop which replaced the turbo last year, and they checked it for turbo issues. They noted that the engine is dumping coolant into the exhaust system, and that this is an issue know to Ford.

Jun 7, 2024

Coolant intrusion into cylinder(s): My vehicle suddenly overheated while I was traveling on a highway that had stretches of ongoing construction and no shoulder. While attempting to reach a portion of the highway with a shoulder, my car went into "limp" mode. I had to shut the vehicle off and wait for it to cool. After about an hour I was able to have someone bring me coolant and I was able to restart my vehicle and get to a safe location. My car continues to overheat whenever I try to accelerate on a highway, leaving me in a position where I am trying to pull my car to the shoulder without causing an accident. There is white smoke coming from my exhaust, my check engine light comes on, and I am losing coolant, although no leaks can be found. My car has ALL symptoms listed under Ford's Technical Service Bulletin 20-2100 issued 01 April 2020 titled "TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019". This intrusion can cause my vehicle to catch on fire! I have had my vehicle evaluated and scanned and am now having to spend over $1,500 to replace the water pump in hopes it alleviates the overheating. Ford is expressly aware of this issue, and I have found that there have been multiple class-action suits filed against Ford for this exact issue.

Jun 7, 2024

Started with a check engine code misfire in cylinder 3. Took it to a shop for them to say I needed a new spark plug and coil. Replaced the parts, and still had the code. Kept driving the car and then started having rough idling, white exhaust smoke, and stalling. Upon further research noticed I was missing coolant but the mechanic couldn’t find the leak. Continued driving the car, experiencing trouble accelerating, stalling, and white exhaust smoke. Replaced fuel injectors. Up until one day I went to start the vehicle and it would crank but not turn over. Had it towed to a mechanic who said they couldn’t explain why I had no spark. Then to another mechanic who said I have coolant leaking into my cylinder 3 that will require engine replacement. This is a known issue with fords with the same engine. Addressed ford and they said there was nothing they could do without a recall.

May 22, 2024

This car has a coolant leak failure where coolant has leaked into the engine and showing no signs of a visible leak. This is exactly the same failure mode as all of the ford fusion recalls with the same engine but for whatever reason this VIN was not included in the recall. I have filed a complaint with Ford #02160862 but they state there is nothing they can do. I have reviewed my options with the dealership and they said that Ford doesn’t even offer remanufactured engines for this vehicle because they all experience the same coolant issue. This statement alone shows that Ford is aware of the issue but not doing anything about it. Replacement with a brand new engine quoted at $11k is the only path forward.

May 18, 2024

As me and my daughter had been out all day on the way home the coolant light comes on it’s overheating so we stop and waited bout 15 minutes started home again same thing happened then the car started misfiring checked coolant it was low put some in then in a couple days coolant was gone again took to shop to look for leak was informed motor was going bad never had issues out car till coolant started leaking looked it up that was one of ford biggest problems with the ford fusion but no recall has been stated for this problem so I would b careful of the coolant systems

Mileage: 117,925

May 6, 2024

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was taken to the dealer for several recall repairs. The contact stated that the recall repairs were performed; however, while driving at approximately 40 MPH, the check engine warning light illuminated, and the contact observed that the coolant was empty. The contact refilled the coolant, however, the failure recurred, and the contact refilled the coolant several times. The contact stated that no leak was found, however, the motor oil was an orange color. The contact stated that while driving the vehicle misfired and white smoke came out from the exhaust. The dealer was contacted. The vehicle was not repaired. The contact discovered the Technical Service Bulletin 19-2139; however, it was unknown if the contact's VIN was included. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.

Mileage: 133,000

May 2, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and a tune-up was performed. The failure reoccurred, and the vehicle was taken back to the independent mechanic where it was diagnosed with a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,000.

Mileage: 85,000

May 2, 2024

Head gasket and block cracked and caused coolant to leak into cylinder and caused misfiring and over heating and check engine light with smoke coming out of tailpipes

Mileage: 126,118

May 1, 2024

The engine failed completely needing full replacement @ 110,270 miles. Technical Service Bulletin 22-2322, super ceding TSB 22-2134 (attached file ford gave me) Coolant leak into cylinder 2 due to engine defect. I was getting on the highway when the car suddenly started overheating, the warning light did come on. This was roughly around [XXX], I do not recall the exact date. Then suddenly everything went back to normal. Engine temp was perfect within a second. When I got home, I checked the coolant, and it was very low. So, I replaced the coolant. The next time I started the car it barely started, and White smoke poured out the exhaust. I then parked it in the garage, and it sat. After researching what the issue was. I knew I couldn't afford a $10,000 bill. Recently I had to take a loan and brought the car in to be inspected and repaired. The engine, Turbo, Tires, and some miscellaneous work was all done at the time. It was towed in on [XXX]. The engine was serviced by Van Horn Ford of Sheboygan. Service advisor knew what the issue was before I even brought the car in just from the description. Even said he's seen a few with the same exact issue over the years. I didn't bring the car in initially because I bought it used so it didn't have a warranty and I knew I could not afford to replace it at the time. It costed about $10,074.44 plus some miscellaneous parts. I will have attached the Parts and service list. Not only did the defect ruin the engine, but also the turbo, both recommended to be replaced. This problem could have started the engine on fire if I did not catch it and stop driving the vehicle. I did end up going through all repairs by taking a loan out of my 401K to repair it. I attached both the service / parts list. as well as the Service bulletin the Ford service advisor gave me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 30, 2024

My 2016 Ford Fusion with 90,000 miles has a coolant intrusion problem. This has caused my car to shake, smell, run terribly, hesitate while driving in traffic, almost losing power and now not starting. The first time I had trouble starting my car I took it to the Ford dealer that has always worked on my cars and was told I have a coolant intrusion issue. They said coolant leaked into a cylinder due to a design issue and there is no recall at this time. My service engine light would go on and off. When we called the dealer about the light going on and then not coming back on for weeks at a time they said when the light goes back on and stays on to call them and they would have a look. This started about 6 months ago. The light would only light up a couple of times and go back out. My car has not started since the beginning of April 2024. The dealer has quoted us $10,000 to fix this problem of a faulty designed motor.

Apr 25, 2024

Was driving and vehicle started to shake and lose speed. Check engine light came on. Checked and said misfire in cylinder 3. Took to mechanic and said coolant leaked into engine, plugs were corroded and heads cracked. Total engine replacement needed. Ford does not have recall for this year or model even though it's a widely known issue. I still have a loan on this car that I now can't drive as I don't have an extra $5000 to pay for an engine and my extended warranty won't cover it.

Apr 24, 2024

Antifreeze is leaking into the engine and now the engine needs replaced. Ford is aware of faulty 2.0 turbo engines but has not recalled it. I bought an extended warranty and they won't cover it. I have been a Ford guy my whole life but that will change because Ford knows about the issue but won't do anything about it.

Apr 15, 2024

The engine cooling failed inside the block on cylinder #2. The cooling system is not operable and resulted in blue smoke under acceleration. The car is no longer under warranty and only has 65K miles on it and is otherwise in good working order. I am told the whole engine needs to be replaced.

Apr 9, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with head gasket and block engine failures. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000.

Mileage: 120,000

Mar 28, 2024

My 2016 Ford Fusion check engine light came on and started blowing white smoke out of the exhaust. I had it towed to the Ford dealership and they told me that my entire engine needs to be replaced because of a coolant link on the engine. They said my car overheated and had no coolant. I know my engine had coolant and there was no sign of a leak. There was no notification of the car overheating. After researching on the internet there is a known part that cause this problem. Ford is aware and they aren't fixing it. My car could have caught on fire with no fault of my own. I can't afford to pay $10,000 for a new engine. This is an extreme financial hardship for me.

Mar 4, 2024

Coolant leaking into cylinder, overheating, headgasket

Mar 2, 2024

First noted engine acting sluggish about a week prior to 2-13-24 oil change at Firestone. They suggested it may be the fuel injection system needing to be cleaned, which they performed on 2-14-24. Engine continued to run sluggish and was in fact worse than before, engine light came on 2-21-24 so Firestone replaced fuel injector that day. Error codes were reading misfire in cylinder 2, the engine was still full of carbon and other buildup so they thought there was still residue and thoroughly cleaned everything again after replacing fuel injector. On 2-22-24 I refueled after work and car would not start. AAA was dispatched to tow vehicle and I notified Firestone it would be brought in, fortunately after about 15 minutes I was able to start it and drive it to Firestone, engine light immediately came on. They looked at it first thing on 2-23-24 and engine started up normally, they suspected a faulty fuel canister valve (which was replaced in 2020) but that did not turn out to be the case, codes were again reading misfire in cylinder 2. White smoke began emitting from exhaust and they discovered spark plugs as well as engine cylinders were soaked with oil, also coolant was nearly gone despite no signs of a leak. Upon doing research they discovered this website and pending class action lawsuits against Ford for faulty engine design that knowingly causes coolant to leak into cylinders, thus causing engine block to fail. They advised me to trade/sell the car immediately but also to have Ford give their opinion. AAA towed the car to Sarasota Ford on 2-28-24 and they called on 3-1-24 to report the engine had completely failed and it would cost $12,000 to replace. I declined and will arrange for AAA to tow it home until we can sell the vehicle for scrap per advisor's suggestion as it cannot be traded or sold in this condition. I have spent thousands in repairs/Ubers as Ford refuses to cover cost or provide a loaner, also had to open Firestone credit card just to cover repairs

Feb 29, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed plumes of white smoke emanating from the exhaust, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-2322. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,000.

Mileage: 175,000

Feb 28, 2024

My vehicle has been maintained by the dealer and myself for the 87800 miles that have been put on it. I purchased the vehicle in August of 2016 brand new with 34 miles on it. The motor has a manufacturing defect, the block was built in the same plant (Hermosillo, HERMOSILLO, MEXICO)that other Ecoboost motors were built in that were recalled for the coolant leaking into cylinders via a "fix" which was cutting a channel between the cylinders on the deck of the long block between the cylinder walls, this compromised the integrity of the seal between the cylinder head and head gasket. This allowed coolant to leak into cylinder 4 of my vehicle. Ford has known about the issue for the last several years and continues to make these motors. The dealer I purchased the vehicle from wants $14,000 to replace the motor with a new long block but I would not feel comfortable having that done and would want a crate engine as the other components would now be compromised. I have spent $1200 on replacement coil packs and spark plugs, coolant and oil, all to treat the symptoms. In addition to Fords $260 diagnostic fee at the dealer for a known defect. Ford should not get away with bilking customers for $10,000 plus engine rebuilds - this would likely not last the same miles it has gone currently in my case.

Feb 15, 2024

I have this car with a coolanat leak into the Cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. i keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health i know Ford knows about this problem. if my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. coils. fuel injectors. all sensors. an nothing seems to work. when i changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard

Feb 1, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak in cylinder #4 and it was determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the engine had previously been replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

Mileage: 72,000

Jan 29, 2024

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.

Mileage: 138,000

Jan 23, 2024

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle. The contact also stated that the vehicle hesitated while depressing the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic where several speed sensors were replaced. The contact then stated that while driving in stop-and-go traffic, the vehicle stalled with white smoke coming from under the hood. There was no warning light illuminated. The contact drove the vehicle to a parking lot where it was later towed to an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.

Mileage: 103,000

Jan 18, 2024

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

Jan 16, 2024

After doing research I have found that I am not the only one experiencing this issue,but I have a 2016 ford fusion 1.5 ecoboost engine and I am having problems with my cylinder leaking. I have to constantly refill coolant and the only option to fix this issue is to replace the motor

Mileage: 148,682

Jan 10, 2024

COOLANT LEVEL DROPPING WITHOUT ANY VISIBLE EXTERNAL LEAKS.-CREATING OVERHEATING WITH NO VISIBLE LEAK SEEING. WHICH HAS CREATED TO CHANGE WATER PUMP / CHANGE COILS DUE TO MISFIRES AND LOSS OF ENGINE POWER.OVERHEATING AND CONSTANT ADDING OF WATER/COOOLANT.

Dec 29, 2023

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated with a message indicating that the engine was overheating. The vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was able to restart. The vehicle was towed to an unknown dealer, who informed the contact that the coolant reservoir was empty. The contact added coolant to the vehicle and drove to the residence. The vehicle was then taken to the local dealer, where it was diagnosed with coolant intrusion in the engine, causing the spark plugs to be corroded, and that cylinder #4 was misfiring. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall due to the plant where the vehicle was manufactured. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

Mileage: 130,000

Dec 27, 2023

Driving on highway and car had serious misfire stalling the engine. No lights or warnings prior. Upon inspection number 1 cylinder has near zero compression.

Dec 26, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving at 55 MPH, the accelerator pedal was depressed however, the vehicle failed to properly respond. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the spark plugs were replaced; however, the failure persisted. The vehicle was then taken to the dealer and the contact was informed that the engine was damaged due to coolant intrusion. The vehicle was repaired. The manufacturer was contacted and stated that due to the age and the mileage of the vehicle there would not be a reimbursement for the repair. The approximate failure mileage was 165,000.

Mileage: 165,000

Dec 23, 2023

Check engine light on. Engine coolant over temp Took vehicle to dealer, the verdict was; Removed all spark plugs & using bore scope detected coolant intrusion in cylinder 3. Needs long block assy.

Dec 16, 2023

Head gasket blew, coolant in cylinder 4, needs a new engine. Well know problem that can cause extreme hazards.

Dec 12, 2023

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact heard a tapping sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the flex wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

Dec 4, 2023

A couple days before scheduled tune-up, noticed that 2016 Ford Fusion(Ecoboost), began to drive differently. Exactly one day prior to service appt. the check engine icon appeared. Long and short, dealership reached out after me leaving car to explain that my 7 yr. old vehicle with regular maintenance, just over 100,000 miles, and no prior issues could not receive a regular maintenance tune-up due to spark plug(s) being wet from leaking coolant and an engine replacement being the only option of repair. Although, I was told at the time and read that this habitual issue was common in my make and model, there were no recalls in place to rectify the issue. Safety at risk based on other Googled reviews and articles with the same known issue with consequences ranging from low coolant to possible total engine shut down or fire. It was those reviews with similar diagnosis and recommendations that led me to this site.

Nov 29, 2023

I brought my ford fusion 2016 SE with around 84,000miles on it, into a local dealership for recalls I needed done, my car was running completely fine before that. Ford did a multi point inspection and I passed for everything besides tires and brakes which was expected! Not even 12 hours after getting my car back, my check engine light turned on.. I was so confused on how that was happening. I contacted ford again and they told me my coolant pressure was low but that wasn’t even stated in my multi point inspection. Anyways I had to go to work the next day and my car completely stops in the middle of a main road & my car wouldn’t accelerate. The person behind me almost slammed into my back end. I have never had a complaint about my car, I love my fusion. But after further research this is a very common problem with my specific model and year, so much so that there’s an on going lawsuit for the coolant leaking because of the design of the engine, which can cause over heating, fires, and needing an engine replacement. I was completely shocked, because they didn’t say anything about my coolant until I told them my car stopped driving in the middle of the road.. This is a serious safety hazard, and I don’t have 9k laying around for a brand new engine that was fine before I brought it in, this is a recurring problem that’s happening to so many ford owners. This seems very sneaky and dangerous coming from such a well known company I’m so disappointed.

Nov 28, 2023

In July took vehicle to Ford service center for car throwing “engine coolant about temperature” warning. They told me there was a crack in engine caused by RECALL 23E03. They gave me invoice stating so but it’s a LIE because that recall has nothing to do with the engine. I have paperwork to prove they stated so and they were asking for +$10k for repair and labor. I declined the work. They also confirmed coolant intrusion. They told me I had to tow my car out of there as it was not operational but when I arrived I was able to drive it off. In august vehicle began to throw warning for “engine coolant above temperature” again.” When this would happen temp gauge would go to MAX, but as soon as warning went away, temp immediately dropped to medium temp.I took it to another mechanic. Warning light turned onwhen going on on-ramp and then car went into “reduce power to engine”. Took to mechanic and replaced thermostat, spark plugs, and coolant. $1,240.78 in repairs and labor. Engine coolant tempt and power reduce happened again in October. They mentioned all my coolant was almost gone and and oil was not registering on dip stick. They replaced all ignition coils, fluids, oil filter. $1175.98 repair and labor. November 9th both warnings come on and off intermittently. Took to mechanic but warning not present. Serpentine belt replaced + fuel throttle service. $683.79 in repairs and labor. On 11/27/23 took car to mechanic and they confirmed transmission needs to be rebuilt or replaced. This has put my and my families saftey at risk as vehicle stops in the middle of the road whether service street or freeway and has impeded my day to day lifestyle. Ford motors lied to me about the issues and had caused more problems and out of pockets costs. This issues has been reported with other people as well.

Nov 25, 2023

Cylinder 2 misfire, coolant leak - engine

Nov 21, 2023

While driving on Interstate 75 from Fort Lauderdale to Tampa, the check engine light began to flash and the car began to shake violently. I had to bring it into a Ford dealer in Naples FL. It turns out that there is a known coolant intrusion issue into the engine and a class action lawsuit has been filed against Ford. There are a number of technical service bulletins as well however they are not issuing a recall.

Nov 21, 2023 Crash

Date of first incident was Nov 19, 2023. I was driving home from taking my elderly mother to the doctor and my engine just shut off. I had plenty of gas, my oil and transmission had been changed, no warning lights came on my dash prior to the engine stopping. The only message I had on my car said the car is not in park. No one can seem to find out why. It has done this at a moderate rate of speed (45mph). My steering wheel locked and I can't steer the car giving me the option to get to a safe place on the road. I have to hit another vehicle or hit a pole. I have good insurance but I don't want to use it to fix body damage. I can't afford that with a 300 dollar car payment. My break sensor error light will come on as well and I went to have the breaks changed and fluid replaced but it doesn't work. I am afraid that I might get hurt or someone else will, but I can't afford another care to help care for my parents or get to the doctor. The Ford dealership will not let me trade it in unless I give them 7000 dollars. The transmission will Jerk when changing gears. I still owe 9000 dollars. I looked online to see if I could find a solution and multiple people are complaining about the same problem.

Mileage: 103,968

Nov 16, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the vehicle experienced rough driving with the check engine warning light illuminated. The contact stated that he had previously replaced the spark plugs and coils due to a cylinder #3 misfire. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 88,000.

Mileage: 88,000

Nov 2, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 15 MPH, there was dark smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant leaking into the engine block. The contact stated believed that the vehicle was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 132,000.

Mileage: 132,000

Nov 2, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the engine was idling rough with white smoke coming from the exhaust. The vehicle was towed to the dealer to be diagnosed. The contact was made aware of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 158,000.

Mileage: 158,000

Oct 19, 2023

I currently have a 2016 Ford Fusion SE with the 1.5L engine. Upon starting the car, the check engine light came on and idled roughly. After scanning the codes for the check engine light, it was determined that it was experiencing a cylinder 3 misfire. I took the car to the dealership and upon repair, they uncovered there was a coolant intrusion coming from the engine and either a "band-aid fix" was needed for $3,500 dollars or a full engine replacement for $8000+ dollars was needed. The dealership confirmed that they have seen this being a known issue for this type of vehicle/engine but there was no relief for the repair. After moving forward with the $3,500 repair to replace the head gasket, it was determined that even then the car was inoperable, and I was left without a vehicle and a bill to pay.

Oct 15, 2023

The 2.0 liter Ecoboost engine developed a cracked block at the seven year, 94,000 mile point. The cracked block leaked coolant into the number 2 cylinder thereby causing the check engine light to illuminate. The cracked block necessitated a full engine replacement. The cracked block could have caused a catastrophic engine failure while in operation, putting the driver and other drivers on the road at risk. Research indicates this is a known problem with this engine.

Oct 10, 2023

Engine started running very rough, hesitating and surging. OBD-2 computer codes indicate cylinder misfires. Engine is very hard to start. Coolant level is rapidly dropping, and engine overheating frequently. White smoke seen from exhaust. Acceleration is very slow and merging into moving traffic is difficult and dangerous. Reading that engine fires have been reported. Refer to Ford Technical Service Bulletin 22-2229 regarding coolant intrusion into cylinders. Took to local repair shop and they diagnosed leaking coolant reservoir and failed fuel injector. These were replaced at a cost of $2,000. See uploaded invoice.

Oct 6, 2023

Car was having difficulty starting and occasionally overheating. Check engine light came on and read that 1st ignition coil and spark plug needed to be replaced. The repair was done and the problem persisted. Car continued to overheat and lost coolant rapidly. Brought the car back to the shop and was told that the coolant was emptying into the engine and the engine needed to be replaced.

Oct 6, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled. The driver was able to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the throttle. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who replaced the coil valve, but the failure recurred. The vehicle was taken to the local dealer, where it was diagnosed that the module needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 65,550.

Mileage: 65,550

Oct 3, 2023

Coolant leak into engine causing over heating 24/7, damaging and leaking into combustion chamber , spark plugs had to be replaced , engine needs another replacement after I had replaced it the first week I got it with the vehicle’s warranty, engine is at risk for engine fire and failure. Transmission shifter cable replacement, became detached and damaged, car was stuck in reverse twice and had to be towed to mechanic . Current Recall on breaks because of possible fluid leak for ford fusions , at risk for crash. Engine currently is shakey when you first start it up.

Sep 25, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day there was white smoke coming from the exhaust. The contact stated that the vehicle was taken to an independent mechanic. The contact stated the independent mechanic replaced the spark plugs and replaced the number two fuel injector. The failure reoccurred. The vehicle was taken back to the independent mechanic. The vehicle was then diagnosed with fuel intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

Sep 17, 2023

I was driving to this morning and the check engine light started blinking and the car started to shake i looked it up and it said the engine was misfiring and what not. But it would shake when idling and driving. I had a loss of power and had to pull of the highway to avoid danger.

Sep 11, 2023

Vehicle stalled multiple times at traffic lights in heavy traffic. Took vehicle to dealership and was told that engine coolant is leaking into the engine and the entire engine would have to be replaced at a cost of over $10,000. Called Ford Customer Service and was told that even though it's a known problem which is being reported by many customers they will not replace the engine or help with the cost.

Sep 11, 2023

one day my car randomly showed a sign that my engine was over heating. So I pulled over and was able to Uber to an auto part get more coolant for the car. Since that day forward I had to replenish the coolant at least every two weeks when I went to get a diagnostic they told me I had an internal coolant leak and that I was going to need a new engine and then also my head gasket was blown. I only had the car for a little under two years. As I did reasearch I realized this is a major problem among ford fusions and other ford cars in general. I believe ford knows all about this issue and the engine design being faulty.

Sep 8, 2023

The engine failed ( I was told by Lithia Springs Ford Dealership that coolant was leaking into the engine and now I have to replaced the whole engine). The guy "Richard" at the dealership immediately pointed out that coolant could be leaking into the engine when I told him that fluid was found on one of the spark plugs. He said that Ford Fusion with the size engine 1.5 have been having this problem alot. It is available for inspection. My safety and the safety of every other vehicle on the road was put at risk as I was driving and then my check engine light started blinking. My vehicle started vibrating hard and fast causing me to impede the flow of traffic on the interstate and almost get rear ended why driving in the far left lane (the fast lane). I immediately got off the interstate and slowly drove 5 mph to a Autozone and had the scanner check the vehicle. The code P0302 came up with fuel injectors and misfire in cylinder 2. The vehicle was towed to the dealership a few days later because it was not driveable. The dealership called me and confirmed the cylinder 2 was misfiring and it was due to coolant leaking into the engine. The vehicle was only inspected by Lithia Spring Ford Dealership. There was no warning lights, the engine went immediately to blinking and the engine started vibrating hard. This incident happened on Sunday 9/3/2023.

Sep 7, 2023

TSB 19-2172 Check Engine light lit due to a rough startup condition. ODB codes indicated the vehicle had a misfire of cylinder three. Replaced 4 spark plugs and the 3rd cylinder coil pack. 2 days later the car began to overheat to low coolant levels. "Engine Coolant Over Temperature" Added 3/4 gal of coolant and took to dealership. Dealership confirmed engine was compromised due to coolant intrusion after performing the pressure test.

Sep 6, 2023

From 2014-2019 Ford Fusion eco boost engines are faulty. Coolant leaks into the engine. Causing the car to consistently overheat and seize up.

Aug 31, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.

Mileage: 71,000

Aug 31, 2023

I have a 2016 Ford Fusion SE Ecoboost wth 1.5 engine. In December 2021, while driving a block from my home, the engine overheated and I pulled over to find no coolant. There has been no coolant leaking under my car. Coolant was added that day, but has continually needed to be refilled. My check engine light had been coming on stating the sensor 2 ignition cable was bad, but we had replaced it along with spark plugs, but it kept coming up as a bad sensor and we confirmed it wasn't a defect part, it always showed sensor 2 as the problem. I took the car to my mechanic in June 2023 and he found that the fuel injector under that sensor wasn't being fed fuel continually, but skipping. He replaced the fuel injector and discovered the coolant leak was in the engine. I paid for a new gasket, then he discovered the coolant freeze plug was cracked, so ordered a new one from Ford. After being told the part is still on back order for over 8 weeks, I called my local Ford dealership and was informed they aren't making the coolant freeze plug for the 2016 Ford Fusion Ecoboost 1.5 at this time due to quality issues. I then called Ford manufacturing and was told they had those plugs, so they sent one to my mechanic. He currently is attempting to install it but says it appears it will just create the same problem. I am reading online countless individuals with Ford vehicles from 2013 to 2019 with Ecoboost engines having a problem with coolant leaking into the engine, causing car fires and numerous dangerous issues. I have not had use of my car for 10 weeks and if this plug goes in place, I will be afraid to drive it as I'm reading about cars catching fire. All these vehicles need recalled and Ford Motor Company needs to fix these engines or provide us with safe vehicles. I am disabled and cannot afford another car and am still paying for this 2016 Fusion. I've spent a lot on rental cars and ride shares to my appointments and am basically home bound because of this.

Aug 30, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 25-28 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who determined that coolant was leaking into the engine. The dealer diagnosed that the engine needed to be replaced due to a misfire in cylinder #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 60,000.

Mileage: 60,000

Aug 27, 2023

The coolant warning system came on, I added coolant. Several weeks later the car began white smoking from exhaust. I towed it to a mechanic. He informed me the head gasket had blown. He began to repair, and found the block was cracked. I did not repair the vehicle and it was towed to my home.

Aug 21, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. Additionally, there was coolant leaking into the engine. The check engine warning light was illuminated. The vehicle was diagnosed and confirmed the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty. The failure mileage was approximately 50,000.

Mileage: 50,000

Aug 19, 2023

Coolant intrusion between #2 and #3 cylinders from poor design of engine block.

Aug 18, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated, and the vehicle lost motive power. The contact stated he was able to restart the vehicle and the vehicle was taken to the dealer, where it was diagnosed with an oil leak into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; a case was filed and then closed because the manufacturer stated that the vehicle out of warranty. The failure mileage was approximately 56,720.

Mileage: 56,720

Aug 14, 2023

I was told by the dealer that my car has an engine block defect. It leaks coolant into the cylinder head and can cause the engine to overheat and can cause a fire or the engine to blow up.

Aug 11, 2023

Coolant intrusion in the second cylinder causing engine failure. This is a known design flaw and ford will not fix it because its out of warrenty.

Aug 10, 2023

The contact owns a 2018 Ford Fusion. The contact stated while driving 20-25 MPH, there was a significant amount of white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact returned to the residence and parked the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,400.

Mileage: 79,400

Aug 8, 2023

I bought my car new at AutoNation st the end of 2015. I serviced it there the whole time I had it. The check engine light came on back in may. They said it was a spark plug. The car ran for a few weeks and the check engine light came back on. I tried getting it back into AutoNation. They wouldn't return my phone call for over a week. So I decided to take it to Spritzer in Hartville. They diagnosed it as coolant leaking into the engine cylinders due to a defective engine block. That they've known was a problem for years. Spritzer told me that they get a few in every month with the same problem. I feel Ford has sold these Echoboost engines knowingly to the public. I was told my car was out of warranty and I have to trade it in or pay $11,000 to replace the long block. My car only has 72,000 miles on it and was well taken care of. I feel Ford needs to recall these engines because if it blows up on the highway you'd lose control of the vehicle possibly.

Aug 4, 2023

Coolant reservoir was empty. Filled it and was low in a few days. Also started getting P302 check engine error for Cylinder 2 Misfire. That in combination with coolant leaks shows that coolant is intruding into cylinder 2. Most likely through the design grooves in Engine. This defect should be covered under a recall.

Jul 28, 2023

Vehicle won’t start so I called my roadside/towing assistant number got someone out to do battery jump service because I been through this before twice come to find out that wasn’t the issue might needed more gas still wasn’t the issue so I got the vehicle towed to a shop it came back I needed the dealership to reprogram the vehicle they couldn’t because it wasn’t drivable so I got it towed to another shop just for them to tell me I need a new engine they didn’t know what cause the problem but just off what they seen while doing a diagnostic was low compression on all cylinders oil full and normal color (not brunt) coolant is full and clean warranty doesn’t want to cover parts that’s needed for the vehicle like cylinder head gasket check engine light always came on after repairs was fixed

Mileage: 107,142

Jul 20, 2023

Check engine light came on as the car started riding and idling rough. Took my car to Firestone and they hooked car up to computer and pulled codes. Engine misfire in cylinder 4. They weren't confident what the issue/fix was, so they recommended that I take to the Ford dealership to have them assess. Dealing with the dealership was a nightmare and after staying on top of them for 10 days, I finally was able to get a diagnosis that it was my spark plugs. Not wanting to wait another 10 days for a fix, I took the car back to Firestone since Ford had said what the issue was. Firestone changed the spark plugs and problem was resolved. The next day, check engine came back on and was riding/idling rough. Took back to Firestone. It was a misfire in cylinder again and they changed all 4 spark plugs again thinking it might be the spark plugs. They also confirmed that the coils were not the issue. Problem was solved. Four days later, the check engine light comes back on and the car is riding rough. Took back to Firestone and they dug deeper and confirmed that coolant was leaking into the cylinder causing the misfire. They said that it is a well-known and well-documented issue with the Eco Boost engines as they have a design flaw that allows coolant to leak into the cylinder. Firestone cautioned that I needed to be careful to monitor my coolant levels as the leak into the engine will drain my levels and can cause serious engine and safety issues. They said that I would need a new engine to fix the problem as there was no other solution to stop the misfire. My car only has 79,097 miles on it! We take extremely good care and get it maintenanced regularly. I checked and there are no recalls for my car for this issue even though I can find many, many instances where others are having the same issue with this engine. Without a recall, I will be responsible for paying for a new engine even though it is a design flaw that Ford is well aware of and not an issue that I caused.

Jul 15, 2023 Crash

I got into an accident around May 3rd. Roughly around 11 pm to 12 am. To inform whomever is reading, none of the issues I will list have happened prior to this event. At the accident my car would not turn on, and it would not lock. As well as a piece of the car had broke off. I took my car to Mike's auto body for repairs. When the person inspecting the car had reviewed what was wrong with my 2016 Ford Fusion, I was informed part of the issue was the starter. I was informed by Nick a staff member of Mike's auto body, that the piece was replaced. After I had picked up my car on June 6, 2023 as per the receipt from my payment. The first time the event happened was on around June 6th to June 20th (I know it happened on a rainy Tuesday or Wednesday anywhere from 7am to 8am prior to Thursday June 22nd.) My car flashed "See manual" on my dash board. The air bag light had turned on. My car would not accelerate, the brakes functioned at this point, but when I pulled off the road and parked my car shook. When I had turned my car off, took out the keys, and turned it on again the problem was "resolved" and I was able to continue driving to work. I had called the auto shop and eventually left my car with the auto shop to be safe. The next event happened on Thursday June 22nd at 4:10 pm after I had picked it up from the auto shop when Nick had informed me my car was safe and nothing was reading on the scanner. (I took a picture of the dash board to show the message) and turned my car back into the auto shop. To note, the brakes did not work during this time. The next time it happened was the first time I drove my car again after picking it up from Mike's auto shop. July 1st at 12:47 pm. The same stuff happened. I recorded on video what my car was doing. My car decelerate when my foot was still on the gas, the brakes were not working, hot air out of the ac, car shaking. It happened 10+ times today (7/15/23) after leaving the dealership to fix a recall I have several videos of it

Jul 5, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle there was white smoke coming from the exhaust tip. The contact inspected the vehicle and became aware that the coolant level was low. The vehicle was taken to the dealer and the contact was informed that there was coolant intrusion into the engine. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 111,000.

Mileage: 111,000

Jun 22, 2023

Engine was overheating during a short, 5 mile drive to a local bakery. I Took it to a mechanic and they told me that coolant had leaked into the number two cylinder and messed it up so bad I needed a new engine. I got a second opinion from the Ford dealership and they told me the number one and two cylinder were damaged and I needed a new engine. The car only had 104,000 miles on it.

Jun 20, 2023

My check engine light starting coming on and off intermittently. After a week of this going on, I took it to a ford dealership for a diagnostic. I had taken it to auto zone prior to the appointment and their diagnostic indicated a cylinder 2 misfire. They told me it was probably a coil or spark plug that needed replacing but to follow up with the ford dealership. The ford dealer informed me at my appointment that the engine coolant was low and had been leaking into the engine. Told me it would require a short block replacement and quoted me almost $13,000!! The car has never had any problems and only has 88,000 miles. After researching this problem, ford has had numerous complaints about the safety issues this could cause and even appears to have had recalls at some point previously. If so, I never received anything and there is no active recall on my vehicle.

Jun 15, 2023

Water intrusion on #3 cylinder in motor. Ford won’t cover the expense.

Jun 9, 2023

coolant leak, problems with block, problems with head gasket, blowing white smoke. (1.5L ecoboost)

Jun 8, 2023

The defect is the fly wheel. Was advised by a mechanic that the fly wheel breaks due to an oil pump issue or a tab inside the transmission itself. had to replace a broken fly wheel twice in 8 months. Looing up complaints and recalls it's the same motor and issue the edge was having. costing so far over 4500 dollars . The issue has been lloked at by 3 mechanics and now its back in a tranmission shop being looked at due to tranmission issues and broken fly wheel again . driving and there has been sound etc in the transmission area. lossing power and finally the car stopped . would not go in gear or move. had to be towed . first bill 685 dollars now looking at 5200. car only has approx 92000 miles same motor that the edge has been havong problems etc. this motor needs to be recalled as well or transmission .

Jun 6, 2023

The engine coolant leaked into the cylinders as a result the car had rough idles and startups with overheating issues as well we dying on me completely while driving. Confirmation on coolant leak by big o tires, solution is new engine. There was a cylinder 3 misfire code with the check engine light.

Jun 2, 2023

I take it to mechanic they say my car have transmission problems is making lot noise and stop and go really crazy. The dealer say there is nothing wrong with car. The. Brakes sometimes get me scared when I drive I feel we r not safe. No and they can’t fix it because they don’t have the part for the brakes. The msg was check owner manual something like that which can mean lots different problems in ur vehicle.

Jun 1, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was running rough before overheating. The check engine warning light was illuminated. The contact added coolant. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in cylinder #2 and there was coolant on spark plug #2. The contact was informed that the long block designed too thin, which caused the coolant to run off. The contact stated that failure was related to NHTSA ID Number: 10174400 (Engine and Engine Cooling). The manufacturer was contacted and declined to provide additional assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 74,000.

Mileage: 74,000

May 23, 2023

My car has an internal engine coolant leak, also known as coolant intrusion. I have found online that this coolant intrusion issue is a defect in 1.5 liter ecoboost engines such as the one in my 2016 Ford Fusion SE. Now my car's coolant does not hold above the minimum level required which lead to overheating, and white smoke coming from the car, as well as a burning smell of coolant. No warning lamps or indication of overheating came on in the dashboard as these issues happened either. Now I have to replace the entire engine out of my own pocket because Ford has known about this issue, but failed to recall the engines as I can assume that they hope the coolant intrusion happens after enough time/miles driven passes that the affected driver's warranty is out of date, as is the case with me.

May 18, 2023

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions, an abnormally loud clattering sound was heard after starting the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

Mileage: 70,000

May 16, 2023

I purchased my car on 9/22/21 with 103,000 miles as well as opting into the extended warranty offer. Since then, I have had a LOT of issues. It was taken to the dealership on 8/1/22 due to an issue with acceleration; the car would stop operating while driving to a point where I’d have to pull over, turn it off, then turn it back on. The check engine light would come on with code P0299. I had to pay for the repair since it was deemed it was a vacuum leak...which wasn’t covered in my warranty. The issue returned shortly after, so my car returned to the dealership on October 3,2022. The diagnostics indicated I needed a new transmission, so I didn’t receive my car back until November 19, 2022. Shortly after receiving my car back, I noticed coolant leaking to the bottom of the engine. There is also white residue on my spark plug in the first cylinder. I have just returned from the dealership to have my vehicle diagnosed (5/16/23), but I was told I have exceeded the mileage for the warranty coverage; to have my car diagnosed for the 3 issues, it would cost $199.99 each....and it may result in requiring a new engine....which would cost around $8,000. So essentially, I am now stuck paying a car note on a vehicle that has had several MAJOR issues not even 2 years into ownership.

May 13, 2023

Coolant started leaking into the engine block. Appears that the reason for this leaking into the engine is because of a design flaw that Ford is aware of in the ecoboost versions of their engines. The vehicle is now un-driveable because of the risk of overheating and safety risks.

May 1, 2023

Coolant is leaking into the engine. Ford fusion ecoboost essentially has a coolant intrusion. Ford knew about this and still won't it.

Apr 25, 2023

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 19, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle started to lose forward momentum. The contact stated that the engine started to misfire and vibrate after each misfire. The contact stated that when the engine misfired, the vehicle nearly stalled. The contact stated that the check engine warning light illuminated during the misfire. The contact stated that when he manually downshifted, the check engine warning light would flash on and off. The contact had taken the vehicle to an independent mechanic who diagnosed that that a piston had melted. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.

Mileage: 147,000

Apr 19, 2023

Purchased car 2 months ago. Vehicle started overheating and was towed to the local ford dealership. Was called and quoted $14,400 to replace the engine due to an issue that Ford apparently knows about and has a class action suit against them for. Car is only 7 years old and should not need an entire engine.

Apr 19, 2023

I noticed that my coolant in the reservoir kept getting low. I will add coolant every other day. Then I noticed my tailpipe left a trail of white smoke. Then a check engine light came on. I scanned the code and showed P0302. A misfire in cylinder two. I began reading that thai is a common issue. My car only has 87,000 Miles.

Apr 18, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the vehicle was shuddering. The message "Engine Coolant Over Temperature" was displayed. The contact veered to the side of the road. The contact stated upon turning off and restarting the vehicle, the vehicle shuddered significantly and made abnormal knocking sounds. The contact stated that after the vehicle remained stationary for a while, the vehicle responded as needed; however, there was dark smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure reoccurred. The vehicle was taken back to the mechanic, who was unable to duplicate the failure. The contact stated that the failure had been recurring increasingly, and the vehicle failed to start. The vehicle was towed to another independent mechanic, where it was diagnosed that there was coolant intrusion in the engine and the engine needed to be rebuilt. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The contact related the failure to Ford Technical Service Bulletin Numbers: 20- 2100 and TSB 22-2229. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 62,000.

Mileage: 62,000

Apr 18, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving 35 MPH on a mountainous roadway and depressing the brake pedal, the vehicle failed to respond. The contact continuously depressed the brake pedal until the vehicle responded. The contact turned off and restarted the vehicle. The contact stated that she continued driving and the vehicle lost motive power nearby an independent mechanic shop. The contact was able to veer to the side of the road. The independent mechanic was unable to diagnose the vehicle. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

Mileage: 102,000

Apr 11, 2023

Engine on my 2016 has coolant leaking into the engine through cylinder 2. This is a known issue and Ford has not done anything to correct issue. Dealership says engine is bad and wants over $8K for a new engine. Ford should do right by it’s loyal customers.

Apr 11, 2023

Cylinder two misfire diagnosed with having coolant run into the cylinder. This can cause fires and cause car to stop causing potential road hazard. Dealership said engine is no good and this is a ford known issue for this type of engine but there are no ford backed fixes and it would cost me $8k for a new engine in order to be road safe. This needs to be brought up yo fire and they should fix this known issue on eco boost engines.

Mileage: 107,662

Mar 27, 2023

Coolant is leaking into the engine cylinder. I have to fill my coolant every 2 weeks. Ford says the fix is to replace my engine. My engine has 97000 miles and is outside of warranty.

Mar 17, 2023

Coolant leaking into Cylinder 1 causing the spark plug and ignition coil to be replaced. Replaced the parts and Engine light came on again. Called Ford and they are not willing to investigate the problem nor fix the problem. Was told that since my engine was built out of the Flat Rock assembly plant, it was not on the recall list.

Mar 1, 2023

My fusion is experiencing a coolant leak in the engine. After research, I have found it is a KNOWN problem by ford, that several people are experiencing. They are refusing to issue and recalls or cover any repair costs associated with the issue.

Feb 18, 2023

I've had my Ford Fusion for about 9 months now I have white smoke coming out of the exhaust. I asked was it the head gasket and was told no. I was told it was a cracked radiator, water pump and thermostat. Cost me almost $1,700. Only for the white smoke to come back a week later.

Feb 7, 2023

I've had my ford for almost a year and found that coolant was getting into my engine and causing it to overheat and went to get it checked out at a Ford dealership only for them to tell me I would have to buy a new engine I can't afford. I've been looking online at all the problems that could arise if I don't switch the engine like the car starting on fire in hot summer days and can't afford to buy a new car as I had to get a loan for it and can't even drive it much for worry of anything happening. It's my main source of transportation to work and without it I could lose my job. I can't afford to get a new car and another loan for that as well while paying for my ford's loan. I've tried to do research for a recall on the engine but nothing seems to be showing up and I don't know what to do but just keep driving the car and continuously filling the coolant waiting for the day my engine fails on me or it starts on fire and maybe my insurance will cover the costs. I really enjoy the car and have had other ford's before but for the dealership to sell me a car that would fail on me and have me pay more for an engine is not right. This isn't okay and I'm in a situation I can't get out of without being put more into debt with getting more loans.

Mileage: 121,760

Jan 25, 2023

The airbag sensor keeps popping on and off in the car… Also, the car is not shifting properly between gears… There is supreme hesitation involved.. there is so much noise coming from the steering column and/or the airbag system.. just out of the blue

Jan 5, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the engine started to misfire, and the vehicle stalled. There was no warning light illuminated. The contact stated that the power steering and brakes functioned as needed. The contact was able to pull over safely. The contact stated that he was able to restart the vehicle after numerous attempts however, the RPM’s were fluctuating. The contact stated that the engine was idling rough for about 15 minutes. The contact stated that the misfire and stalling failure were intermittent but were more frequent during cold weather starts. The contact had not taken the vehicle to be diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact had been advised over the phone by a manufacturer’s representative that the failure was known and diagnosed in Technical Service Bulletin Number: 192139. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

Mileage: 123,000

Jan 3, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was flashing on the instrument panel. The contact also stated that the vehicle was losing coolant very quickly. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

Dec 31, 2022

Two days ago on 12/29/22 I noticed white smoke coming from tailpipe. Later that day noticed the coolant level very low. Later on that day started the vehicle and it violently shuttered for about 5 or 6 seconds after starting. This same thing had happened to my daughter the day before. On 12/30/22 was at mechanics discussing catalytic converter issue due to an alarm and he noticed the smoke. I told him about the low coolant level and the violent starting. He said these motors (1.5l Ecoboost) are notorious for having a cracked cylinder wall and that I probably had that or a blown head gasket. He said he determined this due to the white exhaust smoke and smell and the coolant level being low and the violent startups. I came home and began online research. There are thousands of these claims on these motors as well as a lawsuit against Ford, which my vehicle falls into.

Dec 29, 2022

Flex Plates in Ford Fusions with EcoBoost engines are continuously breaking. They have a recall issued for Ford Edge 2016 with the same engine as Ford Fusion 2016 but none for the Fire Fusion. Once these break you can lose power while driving which can be extremely dangerous if on a highway. There is clearly an issue with the flex plates used and a recall should be issued to fix these.

Dec 28, 2022

I took my 2016 Fusion in to have the timing belt changed after crossing the recommended 125,000 miles. I received a call from the head mechanic telling me that they had halted all work due to evidence of coolant leaking into the engine. He told me that this was a common defect/design flaw found in these cars that Ford has yet to issue a recall on. He then quoted me an exorbitant number for complete engine replacement. A number I cannot afford. Another Fusion was in their bay that day with exactly the same problem. They had already extracted the engine from it and showed me the area of the engine that was so poorly designed. I took photos, as it was the same engine in my vehicle. The channels for coolant to flow between cylinders in the block were made too large, thus causing the block walls to become compromised, allowing coolant to flow INTO the block, which will eventually seize the engine, which is terrible dangerous and costly. There were no signs that this was occurring with my engine (not lights, not driving issues that I am aware of as a layman). Missing coolant was likely refilled during my oil changes, and no one informed me that my coolant was always low. After looking up the problem online, I found a HUGE community of Ford owners (not just Fusion owners) who have or have had the same problem with the EcoBoost engine. Thousands. Perhaps millions. This MUST be remedied. There are outstanding lawsuits that have not yet been resolved, and I will likely be joining one of the Class Actions if something is not done soon.

Dec 22, 2022

Received a mssg on the car panel that car temp was too high & this vehicle was in the shop for several weeks back in July for something related to the engine.

Dec 15, 2022

Engine coolant leaking from the head gasket due to poor engine design. Safety of passengers in and outside the vehicle. Vehicle was running hot and possibly could have caused A major malfunction and blew the engine. This has been confirmed by a dealership and an independent service dealer. The check engine light only threw codes for a cylinder 2 misfire. After replacing all spark plug. the problem of the leaking coolant was then noticed without a warning light.

Nov 29, 2022

Coolant intrusion leak busted a block and now I need a new engine. I took good care of this car. It all of a sudden started running hot, water sloshing sounds, engine light came on. Took it to Ford auto shop in Wiggins Ms where it was purchased by my son in law and then I payed him $16,000 cash for it and only had it a year. It all happened so fast on the interstate bridge and it was very dangerous because the car shut down quick and I had to call a tow truck. Please help me get another engine this is so wrong. I hate to know this could happen to someone else with a Ford Fusion and cause a fatality. This problem is 100 percent Fords responsibility.

Nov 12, 2022

While driving around 35 mph I turned on cruise control and shortly after lost acceleration and power to the engine. I put the vehicle in park and pressed the engine start and the engine turned back on like normal. The next day while driving I lost power again while going about 15 mph. The car randomly loses acceleration and pressing the accelerator does nothing. The "Full Accessory Power Active" message popped up. The check engine light is on and shows code P1450. This is so dangerous since you have no warning and it can happen at any time and any speed. I am taking the car into the dealer to inspect.

Oct 29, 2022

Check engine light continually comes on and off since August 2022. I currently have 56642.0 miles on vehicle and always get routine maintenance and oil changes. Never had this issue untill this year. Please look into this issue Ford. Next week I will have a diagnostic done and will file another complaint if this is a serious and expensive engine service I will need. Thank you.

Oct 21, 2022

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was slightly stalling as the check engine light was illuminated. The contact also stated that she needed to refill the antifreeze more frequently. A personal diagnostic reader was used and the failure code for a cylinder misfire was retrieved. The vehicle was then taken to a local dealer where they confirmed that there was no recall under the VIN. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The approximate failure mileage was 78,000.

Mileage: 78,000

Oct 12, 2022

Check Engine light went on, car has under 95k miles. Upon inspection at dealership, they quoted a new engine as the solution due to a coolant leak into the cylinder (#3). Cost of fix is around $11k...not even close to a reasonable problem for a car of this age! Am being told this is a problem with the long block throughout this line. Need Ford to step up and fix this problem.

Oct 12, 2022

My car began overheating and immediately would run fine. After researching what was going on I took my car to Herring Ford in Picayune, MS. They stated to me that the motor would have to be replaced due to a leak from the coolant, but that I could safely drive the car if I kept the coolant level full. After more research I found that year models 2013-2015 were recalled for the same issue. I purchased my 2016 Ford Fusion in December of 2015. I am requesting that my car be added to the recall due to the same defect and that I am reimbursed the full price I paid to have my car repaired. No warning lights appeared unless the coolant level was low. I filled the car with coolant daily to keep it from running hot. My safety and the safety of others was put at risk due to having to stop on the side of the highway when my car would run hot. This was an almost daily occurrence.

Oct 7, 2022

Car not starting, engine light on. Took to shop, and was a #3 cylinder misfire error. Shop replaced spark plugs and topped off coolant. Over next few days noticed coolant was disappearing. No leaks. Car running rough, loosing coolant. Took to shop again, after several weeks they came back saying coolant is getting into combustion chamber. Decided to take to dealership, they said I need a new engine. Took to dealership I purchased car from and they said the same, new engine. The car only has 77,000 miles on it. Now it is essentially a paperweight. After researching problem, found out this is a known manufacturers defect (grooves in the head that trap coolant and degrade gasket). 2012 Ford ordered a do not drive notice for the exact same problem. I have wrote to Ford and asked for assistance with the repairs, as this is a manufactures defect, but have been unsuccessful.

Oct 4, 2022

The vehicle started leaking coolant into the engine at just under 100k miles. I took my vehicle to Sunrise Ford in North Hollywood, California, and they want just over $10,000 to replace my engine. I've taken care of this vehicle since I purchase new and have always taken care of it. I do not have the money to replace the engine for more than the car is worth. I've spent money on replacement parts, such as, spark plug coils, spark plugs, and valve cleaning. All this seems to be associated with the coolant leaking into the cylinders. At this point, I continue to add coolant to ensure that I do not overheat the engine. I've also stopped driving the vehicle.

Oct 3, 2022

Car engine lost power on interstate potentially causing a serious and life-threatening accident. Upon inspection by mechanic, car is losing coolant into the engine cylinder due to design flaw in engine long block and head gasket. Only warning light was immediate and "engine overheating". Ford Motor Company has confirmed acknowledgement of this issue on 2016 to 2019 Ford Fusion and other Ford models but have not issued a recall for this problem. Car has 72K miles with no history of engine failure, overheating, etc. This problem has been reproduced by Ford dealership and inspected with camera to confirm engine coolant within cylinders. Ford also confirms that they've seen this several times and it is due to engine design flaw for ecoboost models 2016-2019.

Sep 28, 2022

antifreeze loss that allows coolant to enter into the cylinders of the engine.

Sep 26, 2022

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.

Mileage: 64,000

Sep 19, 2022

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked with the check engine warning light illuminated. The contact then stated that she pulled the vehicle over and checked under the hood where she noticed that the coolant reservoir was empty. The vehicle was taken to Auto Zone where it displayed codes: P0302, P0131, P1299, P1450, P0300 and P0303. The contact then stated that she replaced the spark plugs, coils, coolant reservoir, thermostat, and coolant; however, the failure recurred. Additionally, the contact stated that white smoke was coming from the exhaust and the engine became overheated. The vehicle was taken to the dealer where the contact was informed that coolant had intruded into the engine cylinders, causing the engine to overheat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 100,000.

Mileage: 100,000

Sep 7, 2022

Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.

Sep 1, 2022

Symptoms include - rough idle, car sputtering and dying, miss fire cylinder 2, loss of coolant. Followed the recommendations from the codes after the check engine light came on. Changed the spark plugs & coils, reset check engine light. Came back on within a week. Took to Ford on 8/22/2022. Diagnostic came back on 8/25/2022 as a known issue TSB 19-2375. Faulty design of the short black, coolant intrusion into the cylinders. There is a class action lawsuit already in motion. It's unfortunate and truly unacceptable that Ford knows the old design of the short block is defective and failed to communicate this to car buyers posing safety concerns with car fires and months of vehicles being out of commission due to parts being in back order. Currently the car is being repaired once completed I can provide a detail work order exceeding $8000.00 if needed.

Aug 30, 2022

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle overheated and lost motive power with the check engine and low coolant warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,000.

Mileage: 121,000

Aug 29, 2022

RAN ROUGH ON COLD IDLE. ENGINE LIGHT CAME ON. P0302, P0316. UPON INSPECTION FOUND ENGINE HAD CRACKING, ALLOWING COOLANT INTO THE COMBUSTION CHAMBER. CAR HAS 115,OOO MILES. WE OWE $4000 AND A ENGINE COSTS $5200. TURNS OUT THIS IS A COMMON PROBLEM. A TOTAL ENGINE FAILURE SHOULD NOT BE "COMMON".

Aug 29, 2022

Brought car into Ford Dealership for check engine light and car cutting off while driving, dealer stated that a ignition coil was bad, had that issue fixed and approx 1 month later has same code and same issues was advised that there is coolant leaking into cylinder causing Check engine light and a dead cylinder and car will need new engine. After talking to service writer was told that it is a ongoing issue with this model car and engine and that there is several TSB letters advising the issue, I advised service writer at Ford, that we purchased the car New and every bit of service has been done at a Ford dealership and was never warned of this issue, service writer stated that Ford is not obligated to warn its customers of a possible issue.

Aug 26, 2022

The contact owns a 2016 Ford Fusion. The contact stated while attempting to start the vehicle, the engine had misfired. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine short block assembly, the evac system, front-end alignment, engine coolant, and cylinder #2 failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.

Mileage: 81,000

Aug 8, 2022

I started getting a check engine light on the car, hooked up obd miss fire cylinder 3, changed ALL the plugs and coil pack for cylinder 3. Cleared codes, ran fine for about 5 days. Misfire on cylinder 3 again, swapped cylinder 2and 3 coil packs, still misfire on cylinder 3 pulled plug, brand new mind you, looked horrible, cleaned it and swapped it with cylinder 2 plug, still misfire cylinder 3, car seemed to run fine when at higher rpm, but at idle was rough. Wife went to leave later in car….. engine coolant over temp came on, I get to the house, and notice that the coolant tank was low, added some coolant, started it back up, coolant seemed to disappear. Checked the dipstick… oil was a milky color so it’s either bad head or bad gasket. Upon looking this problem up there seems to be A LOT of problems with this design on fords motors where coolant is getting into one of the cylinders and ruining the engine.

Aug 4, 2022

Started noticing white smoke come from exhaust looked for a coolant leak and couldn’t see any. Was topping all fluids after oil change in July 2022 this is all when I started noticing the white smoke. Come to find out there is coolant intrusion in one of the cylinders. Talked to 3 master techs from different ford dealerships and they all had said that there is not amount of preventative maintenance that could have been done to try and stop the issue. If I would have known about issue before buying would not have bought the car. Ford says that if you replace the head gasket and there is no damage to from intrusion that the issue will happen again. But if you buy there new long block kit that will fix the issue. Not sure why this isn’t a recall when there was nothing that could have been done.

Aug 3, 2022

At about 108,000 miles I had coolant intrusion into the engine. I was quoted $8,800 to replace the short block. My car was only worth $10,000 as quoted by CarMax so I will not be making the fix which is what most people with this issue are doing.

Jul 25, 2022

Coolant leaking into engine. Engine light on. Engine needs to be replaced according to service center. Known issue with 2016 Ford fusions with 1.5L ecoboost engines. Safety at risk due to overheating.

Jul 21, 2022

Check engine light came on and code shown was for the turbo. I had the turbo replaced then check engine light came on again and it was showing missfire on a cylinder. This has been an ongoing battle with the turbo going out again because the engine is burning so much coolant. Recently I lost engine power driving on a main road and was almost hit from behind. This engine is flawed and should be illegal for it to be used in any vehicle. I have had nothing but trouble out of this car from the time I purchased it.

Jul 20, 2022

Vehicle has been diagnosed with water intrusion in cylinder #4. TSB from Ford shows an known issue that requires replacing the block. Even though my safety was not in question, this know problem should be up for a recall. Thank you.

Jul 19, 2022

Recall on the shift cable caused my vehicle to completely stop working/ moving while I was out with my son. No notification was ever giving to me in regards to this problem. This has caused so many issues, specially not given a rental car to be able to to move around. My vehicle is not drivable all because of a recall from Ford company. Ford refuses to provide a rental or any assistance. Being a single mother, Making it hard for me to go to work or even see my kids.

Jul 17, 2022

Upon start up of the vehicle the vehicle sputtered . I would give it some gas and then a large grey cloud of smoke come out the exhaust.

Jul 12, 2022

The engine failed to start due to engine coolant leaking into the engine compartment. While this occurred while the vehicle was parked, the engine could have failed while driving and endangered the driver and any passengers. The problem has been confirmed by a Ford dealer as a complete engine failure requiring engine replacement outside of the warranty but too soon for normal wear and tear. There were warning lamps for overheating and engine misfiring.

Jul 11, 2022

While driving all the coolant drains into the engine causing the engine to over heat. I have read many reviews about this same issue. While driving this happened to me and I had to pull over VERY quickly on a dual lane highway (very unsafe)! Almost got hit by a semi in the process of having to pull over twice! Contacted Ford many times and they stated this is not a recall and all expenses would have to be paid out of pocket! VERY UNHAPPY CONSUMER!

Jun 26, 2022

Never serviced

Jun 24, 2022

I got a recall notice and called the dealership. They do not have the part until Q4! I rent this car on Turo and have lost revenue because of this.

Jun 16, 2022

The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving 35-45 MPH, the vehicle started losing motive power and was sputtering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was losing compression. The dealer was notified of the failure and advised the contact that it was a known failure. The manufacturer was notified of the failure and informed the contact that though it was a known failure, they could not assist as the vehicle did not have an extended warranty. The vehicle was not repaired. The failure mileage was approximately 68,176.

Mileage: 68,176

Jun 15, 2022

My 2016 Ford Fusion with a 2.0 EcoBoost engine began experiencing a misfire in cylinder 4. I took the vehicle to a Ford Service Center for a diagnosis, and they said that the cause is coolant intrusion into the cylinder, and the only fix is replacing the engine. I still own the vehicle and it is available for inspection. My safety and the safety of others are put at risk because, in the event of an unexpected total engine failure, I could lose power causing me to be stranded, power steering function, ABS function, etc. There is currently an ongoing class-action lawsuit titled Miller, et al. v. Ford Motor Company, so others have also experienced this issue. The vehicle engine has been inspected and diagnosed by a Ford Service Center. They stated that a faulty design makes the engines susceptible to coolant intrusion. There were no warnings about the failure before the misfire started occurring.

Jun 13, 2022

The bushing that attaches the transmission shifter cable to the transmission has degraded causing the bushing to detach from the transmission.

Jun 7, 2022

Complete engine failure and extreme overheating from a known block issue at Ford. My car is essentially totaled needing a new engine due to known faulty engine blocks in the 1.5 and 2.0 liter motors from 2013-17. Overheating caused engine to stall on the interstate nearly causing several accidents. Once restarted we got home and was afraid the engine was going to catch fire until cool. Rolled vehicle outside. Ford should be ashamed that they only released a safety/service bulletin and not a recall. Now we are without a needed vehicle unless we can replace the engine at a cost of $5500 to $7500. Who has $7k laying around to fix a known issue to Ford?

Jun 4, 2022

Coolant leaked into the engine. Caused engine to overheat

Jun 2, 2022

Canister valve replaced to help the vac system, multiple codes appeared, all relating back to the engine! Coolant linking into engine! Issue has been on going.

Apr 17, 2022

Car lost power and just cut off right on Railroad Tracks, managed to get it restarted, called dealership in my area, took it in. They stated their computer wasn't finding anything. After a heated discussion, I finally got the head mechanic to drive it and it did the same thing to him. He said new fuel pump, so it costs me $810.00, labor included, which I thought was rape. Just a ridiculous charge, but hey I'm at the mercy of them!!! Three (3) weeks later same thing happening, just cuts off, leaving me on highway at night. Took it back, they put another fuel pump on, no charge. Week and half later, Key Fob doesn't unlock doors, even after putting a new battery in. Tire Pressure FAULT came on and car continued to cut off, again leaving me in a very dangerous situation, but I GOT LUCKY. I took it back to the dealership and told them the Liability is on them. The Car is DANGEROUS and UNPREDICTABLE, "I do not feel safe in it" and they need to keep it until they can determine what is wrong and STOP playing a guessing game. I have read over 788 complaints about this vehicle and the same things are happening to other people. I will proceed with Attorney's, News Media and Insurance Companies if this is not rectified. THE CAR IS A DEATHTRAP!!!

Apr 17, 2022

Coolant intrusion into cylinders, car barely runs. Mechanic says there is an issue with these particular ecoboost motors.

Apr 8, 2022

Coolant Intrusion I bought the 2016 Ford Fusion 1/8/2022. Three days into ownership, check engine light came on. Ed Morse Ford of Lebanon, MO diagnosed the car and determined "Coolant Intrusion". Due to the flawed design of the engines small block, coolant was allowed to enter into the pistons and sparks plugs. Result of the coolant intruding into the engine components, the engine was getting excessively hot and at serious risk of catching on fire and major component malfunctioning. Ed Morse Ford at their cost, did replace the engine small block and updated some seals and belts. Dealership reported the newly updated small block design was installed. The new design removes the pin holes from the top of the small block moving below the surface. Original design is a fire bomb waiting to happen and has happened.

Apr 6, 2022

Engine is leaking coolant into the second cylinder and Ford did a full tube up and did not resolve the issue but is now saying the only course of resolution is a $10,000 engine replacement. The car randomly loses power and may cut off and is a hazard to drive on highways as the power will suddenly be cut. I’ve gone online to see numerous complaints and even the Ford dealer advised this is a common issue but refuse to offer any solution or work with me as I’ve only had the car less than 2 years as the owner but am now being told what they believed to be bad spark plugs is an engine cylinder filling with coolant and they are unwilling to do any repair knowing the engine quality is as bad to begin with and opting to replace the engine for quite and expensive cost that essentially is comparable to going and buying a used car for an issue that is apparently common for their ecoboost engines.

Mar 29, 2022

Bad coolant leak into cylinders from inadequate head gasket causing performance issues and needing major repairs. Engine was pressure tested and failed with loss of 5psi in 10 minutes.

Mar 28, 2022

My son was driving home from work and his engine overheated setting off steam and displaying red warning icon. He pulled over to side of interstate which happened three times from his work to independent car repair service. Blessed he was not hit sitting on side of interstate or that engine didn't lock up potentially causing loss of control. Both of these issues would have put my son at risk of death or bodily injuries. Both Independent Car Service and Ford Dealership confirmed failure caused by engine head gasket flange design flaw allowing coolant into cylinder head. This resulted in having to have the engine replaced which Ford declined to cover. Ford has recently changed this flawed head gasket flange design to prevent coolant from entering cylinders. It's difficult for me to understand why Ford or NHTSA hasn't taken action on this issue that can potentially put lives at risk. There are multiple years of Ford Vehicle platforms and engines that have this same faulty design. I have multiple children driving and I will make sure not to put them in a vehicle that puts them in potential harm. Regards

Mar 8, 2022

I had a check engine light appear on the dash. I took the vehicle to AutoZone to have the warning read. The reading came back as a misfiring spark plug. I had an appointment to get the spark plugs changed during my next oil change. A few days after I had the engine light read, the check engine light turned off. It was off for 1-2 days and then came back on. A few days later, while I was driving, I had a warning light that the vehicle was overheating. I pulled over and checked the coolant and the reservoir was empty. There were no signs of leaking coolant (externally). I let the vehicle cool and added coolant. At this point, I tried to start the vehicle and the vehicle wouldn't start. I had the vehicle towed to an independent mechanic to have it looked at. They indicated that the coolant was leaking into the engine and recommended having the vehicle towed to Ford for a detailed diagnosis. Ford diagnosed the vehicle and indicated that the engine needed to be replaced. All within a span of 10 days.

Mar 7, 2022

This engine needs to be recalled. Ford shame on you. You know there is a problem with the coolant and by not taking care of the people who were deceived in buying your vehicle is so horrible

Feb 22, 2022

On February 20, 2022 I was driving down a busy road when my car out of nowhere just started jerking and would not accelerate. I was stuck in the middle of the road while cars had to slam on breaks and go around me. My car would not move. I had to then turn my car off and restart it in order to get it to a parking lot for safety. I didn't have, and still don't have any warning lights on the dashboard that indicated anything was wrong or going on with my vehicle. I had to have it towed to my mechanic who confirmed my transmission was "shot". It was done. I have always kept up on maintenance and oil changes on my car.

Feb 12, 2022

Check engine light came on but no symptoms at that point. Mechanic pulled codes and replaced plugs. Car started skipping and starting harder, so brought in again. Replaced coil on cyl 4. And also used fuel cleaner in case fuel injector was clogged. Still no change except that the heat was not working. After a week or so. Called mechanic who said it sounded like coolant may be low so filled it and made appt. To replace fuel injector. Replaced that and noticed that coolant was low again. Star still skipping and starting hard. Brought it back and he mentioned coolant may be leaking into cylinder and they’d check if gasket blown/cracked. I expressed frustration and asked if I should bring to Ford. He said yes and actually reimbursed me $638. I made appt at Ford but they were a month out. Then I brought to friends mechanic and told him story and he determined it was definitely leaking into cylinder and likely will need new engine. Told me about TSB and all the complaints. Said I should bring to Ford to do work in case recall is issued and I’d get reimbursed.

Dec 29, 2021

Coolant leak into cylinder 3 due to defective 2.0L Ecoboost engine. Requires complete engine replacement.

Dec 21, 2021

Common issue with 2.0 ecoboost engines, coolant is leaking into cylinders. Caused engine to over heat causing a possible fire issue. There were no signs other than engine started to run rough. Vehicle still runs but smokes out exhaust.

Dec 3, 2021

Purchased a 2016 Ford Fusion SE in July of 2021. First week I had the car the engine didnt crank/start. Took it to the dealership that I bought it from they sent me to their mechanic and was told nothing was wrong with it. Happened the third week of purchase went back to the dealership and was told to use my warranty and to take it to Ford. Took it to Ford and was told it had high resistance in my negative terminal in the battery. (First attempt August 2021) I was charged $400 to get the corrosion clean and put a coat on the terminal for protection. A week later my engine didnt start again. Had this problem for several weeks,one day the engine would start the next it wouldnt. I called Ford and was told to bring it back. (Second attempt Oct 2021) Ford told me they diagnosed the car and didnt find any codes to lead to the problem. Kept telling me the engine was starting when they had it but when i went to pick it up it wouldnt for me. (Third attempt Nov 2021) Went picked my car up from Ford on a Monday morning because it was ready and that they still didnt find anything wrong with it and it was starting up just fine. Leaving from work Monday night engine didnt start had to get it towed again to Ford Tuesday morning. I have called Ford headquarters to file a complaint. Do not purchase a Fusion they are terrible cars and Ford theirselves cant even find out what the issue is with the vehicle.

Dec 2, 2021

As with all other ford 2.0l Ecoboost engine. There apparently is a design flaw causing coolant intrusion into the cylinders. Which would require a new engine per Ford.

Dec 1, 2021

I have a 2016 Ford Fusion SE 2.0L. Got a P0303 code for a cylinder 3 misfire. The spark plugs and coils were replaced to no resolve. Still getting a P0303 code. Short term fuel trims are good so I dont think its an injector issue. The car began to over heat with out warning about a week after the P0303 code started presenting itself. This is dangerous as the vehicle could catch fire.

Nov 25, 2021

Defect in engine design allowed coolant to leak into cylinder. There have been recalls on the 1.6L and 2.0L ecoboost engines but not the 1.5L for the same issue. I was advised that his could cause the engine to misfire and overheat possibly causing a fire. A quick search revealed several incremental TSB, 21-2269 is the latest, regarding this issue. This happened with approx 57,000 miles and 5 years 6 months on the car. The only fix was a complete engine swap.

Nov 22, 2021

Engine light came on after car overheated. Took car into local auto service center and was told I had a blown head gasket. I'm filling this complaint due to the numerous other complaints regarding this same issue on the same year make and model of my car. Had I not taken my car to the service center immediately, potential for safety issue could have been high and impacted myself, family, and other individuals driving near me.

Nov 8, 2021

TSB 19-2346 (https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf) needs to include 2016 models of the Ford Fusion. My wife was starting our 2016 Ford Fusion 2.0l EcoBoost when it started shaking violently in idle. The check engine light began flashing. We had it towed into Ford where they are now quoting us a $10,000 full engine replacement for “coolant in the cylinders.” This is the exact same problem the 2017-19 fusions are experiencing, so I am not sure why the 2016 isn’t on this list.

Oct 23, 2021

Coolant leaking into Engine

Oct 21, 2021

The car is missing on cylinder #1 and showing signs of a blown head gasket. Car will stall at random times as well. This is car has a the 1.5 ecoboost with a flway in the block design. Ford told me because of the flaw that I would have to purchase a new engine. There is currently a TSB out for this exact reason, yet ford wants me to pay for their mistake.

Oct 19, 2021

I have a 2016 Fusion with a 1.5 L EcoBoost, 54,000 miles on it. I am out of warranty by less than a year. My car told me that the engine was overheating while I was driving down the highway. I pulled off the road, and found there was no coolant in the reservoir. I filled the coolant up and kept an eye on it while scheduling a repair appointment. Every time I would drive the car, it would stutter when accelerating, only when it was cold. Once it warmed up it was not an issue. Every time I would also have to refill the coolant. I took the vehicle in, and found out it was misfiring on cylinder 4, and the coolant was leaking into the engine. Since it is out of warranty, it is $3,000 out of pocket. My car could have started on fire, or started smoking from the engine and caused a major accident had this gone on for too long. The misfire of the cylinder did not cause any warning lights to go on in my car. It would throw a code for a little bit, then disappear, it was a soft code not a hard code.

Oct 16, 2021

In September 2021 my 2016 Ford Fusion that has a 1.5L Eco boost engine had white smoke emitting from the exhaust. A check engine light came on and a test revealed that the #3 spark plug or ignition coil as bad. I had all spark plugs and ignition coils replaced. The light went off and three days later the check engine light came back on. We took it to Bob Tomes Ford 950 S Central Expy, McKinney, TX 75072. A Service inspection revealed that engine coolant was leaking into the cylinders and could potentially cause engine over heating and possibly a fire. This has been a known problem and numerous Service Bulletins (TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 06-Apr-2019 19-2139) have been released on this issue, A compete engine replacement is the only repair option due to the original engine design since 2010 was a defective design which Ford actually recalled in the 1.6L engine but not the 1.5L. Ford Motor Company requires the consumer to bare the cost of repairs. My vehicle warranty was out by 2 months when this problem started at 82,000 miles. There is currently a law suit filed for this issue in U.S District Court for the Eastern District of California, Case # 2-2021cv00468. filed March 15, 2021.

Sep 14, 2021

Water seeping into cylinders causing engine warning light, missing, stalling and lost horsepower. Problem was found upon Dealership doing a pressure test and removing spark plugs to see the issue and confirmed. Water loss was being noticed during oil changes couple years before this incident. Last oil change 1200 miles ago noticed a big loss of water in the reservoir. First warning light appear 2 months ago but cleared a couple days later until this last warning light a week ago with noticeable performance issue.

Sep 13, 2021

Internal coolant leak inside cylinder causing misfire told engine could catch fire

Sep 9, 2021

The engine block failed, cracking, causing coolant to leak into the number 3 cylinder. Causing a misfire code. I could hear what sounded like water flowing behind the dash for awhile. Eventually noticed I was a little low on coolant, then ended up using a whole gallon of coolant in about a week. The dipstick also had coolant on it when I checked the oil level. The car has been at the shop since January 23rd, 2021, they tested the head and it was fine. When I noticed it was a serious issue, coolant was blowing out the tail pipes in white clouds. I have a short video of this happening.

Aug 18, 2021

Vehicle is not cooling off

Aug 15, 2021

Coolant leaked into engine causing cylinder 2 misfire and is now requiring an 8 thousand dollar repair for the whole engine.

Jul 29, 2021

My fusion has had a rough idle when starting for the past year. I took it in to the mechanic and they said the problem was due to a backfire. They replaced the spark plugs and coils for around $500-$600. About 5 months later, I get e check engine light and a warning that the engine is overheating. Take it to the mechanic, where they figured out that this consistent issue is due to a head gasket leak, where coolant is going into the engine. From doing research, I have noticed that Ford Fusions with an eco boost engine have a poor engine manufacture and that this issue is prevalent in most eco boost engines. The new fix seems to be ranging from $1,200, and I have tried to diagnose this issue multiple times. This isn't easily distinguished by the engine warning, and can run the risk of drivers driving with lower amounts of engine coolant. If the engine overheats it can make the engine catch on fire. Although this did not happen to me yet, it has been months to diagnose this issue, only to find out that it is due to the engine model, and that leaving it untreated can cause serious damage to me and the engine.

Jul 20, 2021

Vehicle overheats. Filled up coolant reservoir twice in one week. Checked coolant, coolant low, no leaks, no water going into the oil, coolant evaporates and causes car to overheat.

Jul 14, 2021

Coolant leaking into engine, 5 year old car with only 50K miles. Tons of information online about similar issues around the country but Ford has not acknowledged that it’s a design flaw. Local dealer wants 10K dollars to replace engine.

May 27, 2021

The contact owns a 2016 Ford Fusion. The contact stated while turning on the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a misfire detected in cylinder # 1. the check engine warning light was reset. The independent mechanic suggested that the vehicle be driven for a couple of miles to see if the check engine warning light would reappear. During the drive, the contact noticed that there was white smoke coming from the exhaust pipe and an overheat alert message appeared on the display. The contact researched online and saw that there was a technical service bulletin related to the failure and had the vehicle towed back to the same independent mechanic. The vehicle was diagnosed and the contact was informed that the long block was cracked and the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 61,907.

Mileage: 61,907

May 18, 2021

I bought my 2016 Fusion two years ago with 75,000 Miles on the odometer. The first day it went into fail safe mode while in the passing lane. I had no engine power and had to pull over in traffic. Code P2111 Throttle body stuck open. I cleaned the throttle body and maf sensor with a $10 two pack of spray cleaner. My car now with 110,000 miles just did the same thing yesterday 5/17/21 while in traffic code P2111. I cleaned the throttle body again even though it didn't look dirty compared to the first time. My car shut down three times today while in traffic. Each time I had to pull over with no power shut off the car and restart the engine. I will replace the throttle body but believe this is very serious defect and should have never happened at 75,000 miles or even at 110,000. Very dangerous and scary to drive far from home knowing how much it would cost to be towed and have to pay a shop to repair. Kind regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 8, 2021

AT APPROXIMATELY 125000 MILES, THE VEHICLE DISPLAYED THE CHECK ENGINE LIGHT AND WAS EXPERIENCING DIFFICULTY RESTARTING AFTER REFUELING. LOCAL AUTO PARTS STORE CODE READER DISPLAYED ETC P1450. ONLINE RESEARCH POINTED TO A FAULTY CANNISTER PURGE VALVE. THIS FAULT AND ACCOMPANYING SYMPTOMS WERE OUTLINED IN RECALL # 18S32. THIS RECALL IS NOT CURRENTLY APPLICABLE TO MY VIN. DIAGNOSIS PERFORMED BY SANDERS FORD IN SWANSBORO, NC CONFIRMED FAULTY PURGE VALVE.

Mileage: 125,000

May 6, 2021

MY 2016 FORD FUSION HAS A COOLANT IS LEAKING IN THE CYLINDER DUE TO HEAD GASKET CAUSING MISS FIRING, OVERHEATING AND SPUTTERING. DRIVING DOWN THE HIGHWAY WHEN THE OVERHEATING LIGHT CAME ON CAUSING ME TO PULL OVER TO LET ENGINE COOL DOWN TO PULL OFF ONTO A EXIT. ONLY HAS 120K MILES.

Mileage: 120,000

Apr 29, 2021

THE CAR CONTINUOUSLY OVERHEATS NO MATTER WHAT I REPLACE IN THE CAR.

Apr 19, 2021

I'VE HAD THE CAR FOR ABOUT 8 MONTHS NOW. FIRST THE SEATS STOPPED MOVING BACK AND FORTH. NO WARRANTY ON THE CAR SO TOOK IT TO MY LOCAL FORD AND THEY SAID IT WAS OFF ITS TRACK. A MONTH LATER THE SAME PROBLEM OCCURRED AND THEY SAID MY SEAT STOPPED SENDING COMMANDS TO THE COMPUTER. NOW THREE MONTHS LATER MY CAR RANDOMLY STARTED MAKING A LOUD RATTLING NOISE. GOT LOUDER EVERY TIME I STARTED THE CAR. SO ONCE AGAIN TOOK IT TO MY NEARBY FORD. THEY CHECKED IT OUT AND SAID MY FLEX PLATE HAS CRACKED ALL AROUND AND THAT IT WOULD BE A $1600 REPAIR. THIS CAR IS STILL FAIRLY NEW. LOOKED INTO IT AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME EXPERIENCE AND FORD IS AWARE OF THE MALFUNCTION AFTER MANY COMPLAINTS BUT STILL HAS NOT MADE IT A RECALL. VERY UPSETTING THAT I WILL BE WITHOUT A CAR FOR A WEEK AND HAVE TO PAY $1600 JUST TO GET IT FIXED WHEN IT SEEMS TO BE A MASS PROBLEM. TOOK IT TO A OUTSIDE SHOP AND THEY SAID THEY'VE HEARD ABOUT THE PROBLEM BEFORE AND IT'S MORE THAN JUST THE FLEXPLATE BUT THERE'S NO ONE AROUND THAT CAN DO THE JOB.

Mileage: 103,000

Apr 13, 2021

MY 2016 FORD FUSION HAS APPROXIMATELY 53,000 MILES ON IT AND THREW THREE CHECK ENGINE LIGHTS IN THE TIME SINCE I PURCHASED IT (WITH ABOUT 18K ON IT). I TOOK IT IN IMMEDIATELY EVERY TIME. ON THE THIRD TIME I WAS TOLD THERE WAS COOLANT LEAKING INTO THE BLOCK AND IT WOULD NEED A NEW ENGINE. IT WAS 2WEEKS PAST WARRANTY. I HAVE RESEARCHED, DESPITE KNOWING NOTHING ABOUT ENGINES, AND FOUND THAT THIS APPEARS TO BE COMMON. FORD REFUSED TO PAY FOR THE WHOLE REPLACEMENT. THEY ARE NOW SAYING MY TURBO CHARGER IS BAD AND I AM OUT FOR 3600?? IT HAS BEEN IN THE SHOP FOR TWO WEEKS... DEALER SHOP AT WHICH I BOUGHT IT AND I AM VERY FRUSTRATED.

Mileage: 53,000

Apr 9, 2021

CAR BEGAN RUNNING HOT WHILE ON INTERSTATE AND IMMEDIATELY SLOWED TO 40MPH IN 70MPH ZONE. BARELY MADE IT OFF INTERSTATE WITHOUT BEING HIT. AFTER WAITING FOR OVER AN HOUR AND FILLING WITH WATER I WAS ABLE TO MAKE IT HOME BEFORE IT RAN HOT AGAIN. CODES P1299 AND P0303 ARE SHOWING. WHEN I CALLED FORD I WAS TOLD THEY HAVE HAD TO FIX HUNDREDS OF CARS WITH THE SAME PROBLEM WHICH IS INTERNAL COOLANT LOSS, OVERHEATING, AND MISFIRE OF CYLINDER #3. THIS COSTS THOUSANDS OF DOLLARS I WAS TOLD. I JUST FIXED A FAULTY PURGE SOLENOID AND CAN'T AFFORD TO PAY THOUSANDS MORE ON THINGS FORD SHOULD HAVE RECALLED!

Mileage: 160,000

Mar 30, 2021

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED OVERHEATING WITH THE HIGH-TEMPERATURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED THE CONTACT THAT THE CYLINDER HEAD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

Mar 27, 2021

HACE 2 AOS COMPRE UN FORD FUSIN 2016 CON 34,000 MILLAS DEL DEALER. EL AO PASADO MI FORD FUSIN SE ME APAG CUANDO ESTABA ESPERANDO LA LUZ VERDAD PARA AVANZAR, GRACIAS A DIOS A LOS TRES INTENTOS ARRANCO. DESPUS ESO LO LLEVE A UN MECNICO PERSONAL Y ME DIJO QUE ERAN LOS INYECTORES (267$) TAMBIN EN ESE TIEMPO ARREGLO LAS BUJAS PORQUE ESTABAN DESGASTADAS FUE RARO PORQUE YO APENAS TENA UN AO CON EL CARRO ENTONCES LO ARREGLO Y QUED BIEN. HOY EN DA EL CARRO EMPEZ A HACER LO MISMO DEL AO PASADO PERO AHORA COMO TENA 4 RECALLS PARA ARREGLAR LO LLEVE AL FORD PARA QUE ELLOS COMPUSIERAN LOS RECALLS Y DE PASO CHECARAN QUE ES LO QUE TIENE MI CARRO, EN FIN ME LLAMARON DE FORD PARA DECIRME QUE EL COSTO PARA ARREGLARLO ES DE 9000$ QUE PORQUE OCUPA MOTOR NUEVO Y YO AN ESTOY PAGANDO MI CARRO. PIENSO QUE EL CARRO ME LO VENDIERON DEFECTUOSO Y YO NO SE QUE HACER PORQUE NO QUIERO AFECTAR MI CRDITO SI DEJO DE PAGAR.

Mileage: 65,831

Mar 19, 2021

RADIATOR FLUID IS LEAKING INTO CYLINDERS. CAR OVERHEATS IF YOU DONT KEEP REFILLING COOLANT.

Mileage: 45,385

Mar 19, 2021

I WAS GETTING READY TO LEAVE TO WORK MY CAR HAS BEEN PARKED OUTSIDE MY HOUSE I GOT IN TRIED STARTING IT AND DONT WANT TO TURN ON I TOOK IT TO AUTOZONE TO HAVE BATTERY CHECKED AND BATTERY IS GOOD IT WILL START IF I GET A JUMP I CALLED MY MECHANIC AND HE SAYS IT COULD BE MY ALTERNATOR I DONT SEE HOW I BARLEY GOT THE CAR I SEEN THAT THERE WAS SOME ISSUES WITH THE ALTERNATOR ON MY CAR

Mileage: 673,422

Mar 17, 2021

I PURCHASED THIS IN GOOD CONDITION FROM INDEPENDENT DEALER. LESS THAN A YEAR LATER, ENGINE LIGHT CAME ON AND IT WAS ATTRIBUTED TO EVAP CANISTER. GOT THAT REPLACED, ENGINE LIGHT STAYED OFF FOR 4 MONTHS. LIGHT RETURNED AND MECHANIC ASSESSED FLUID LEAK INTO CYLINDERS 2 AND 3, REPLACED SPARK PLUGS. LIGHT WAS OFF FOR A DAY, RETURNED WHILE DRIVING AND NOW WE ARE FACED WITH REPLACING THE ENGINE. LESS THAN 100K ON THE ENGINE, THIS IS THEFT.

Feb 2, 2021

GETTING A CHECK ENGINE LIGHT - THE READING IS MISFIRE ON CYLINDER 1. AFTER OUR MECHANIC HAS TRIED OVER AND OVER TO FIND WHERE THE LEAK IS COMING FROM. HE SPOKE TO A MECHANIC THAT WORKS FOR FORD. HE WAS TOLD THAT IT IS A KNOWN FAULT IN THAT ENGINE THAT THE COOLANT LEAKS INTO THE ENGINE AND WILL EVENTUALLY CAUSE THE ENGINE TO LOCK UP - CRACK THE BLOCK. FORD HAS NOT DONE A RECALL FOR THIS ITEM EVEN THOUGH I AM ABLE TO FIND NUMERORUS COMPLAINTS OF THE SAME PROBLEM. MY CAR IS NOT UNDER WARRANTY AND I OWE TOO MUCH TO JUST TRADE THE CAR IN TO BECOME SOMEONE ELSE'S PROBLEM. SO KNOW I HAVE OUR MECHANIC LOOKING FOR AN ENGINE AND HAVE TO JUST HOPE AND PRAY THAT THIS ENGINE THAT WE FIND DOESN'T HAVE THE SAME ISSUE. WISH I COULD UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS ISSUE IF IT IS A KNOWN PROBLEM.

Mileage: 54,000

Jan 30, 2021

LOOSING COOLANT, THICK WHITE SMOKE AT STARTUP AFTER THE CAR SITS FOR A WHILE.

Mileage: 110,000

Jan 18, 2021

CAR IS LOSING COOLANT. I SEE THERE HAVE BEEN OTHER FORDS HAVE BEEN RECALLED FOR A COOLANT LEAK / POOR CIRCULATION BUT MY CAR IS NOT ON THAT LIST. WE CAN'T FIGURE OUT WHERE IT IS LOSING COOLANT OR WHY IT KEEPS SHOWING IT IS OVERHEATING. IN IDLE IS SHOWS IT IS OVERHEATING WHEN YOU ARE START MOVING THE TEMP GOES DOWN. CHECKED COOLANT AND IT WAS LOW. ADDED COOLANT THEN THERE WAS WHITE SMOKE COMING FROM THE ENGINE. SMOKE STOPPED BUT THE NEXT DAY IT SHOWED IT WAS OVERHEATING AGAIN WHEN IN IDLE STATE. TOOK BACK TO THE MECHANIC. THEY CAN'T FIND WHERE IT IS LOSING COOLANT BUT SHOWS IT IS LOSING COOLANT. I SEE THERE HAVE BEEN OTHER RECALLS FOR THIS ON THE SAME MODEL AS MINE AND OTHER FORD MODELS AS WELL. MY VIN DOESN'T SHOW IT IS RECALLED FOR THIS ITEM. WANT TO GET FIXED BEFORE I HAVE TO BUY A NEW ENGINE DUE TO HEAD GASKET ISSUE FOR A CAR I HAVE ONLY OWNED FOR A YEAR AND HALF.

Mileage: 75,000

Jan 13, 2021

I WAS DRIVING AND HAVE YET TO HEAR BACK FROM SOMEONE. IT IS VERY DANGEROUS TO DRIVE MY VEHICLE. AFTER READING OTHERS CONCERNS THIS HAPPENS TO FUSIONS A LOT MORE THAN USUAL. I WAS DRIVING AND SOMETIMES WOULD SMOKE WHILE JOLTING FORWARD. THIS IS VERY CONCERNING BECAUSE I DRIVE WITH KIDS IN THE CAR AND THIS IS UNACCEPTABLE THAT THIS KEEPS REOCCURRING. IT READS A MISFIRE BUT I HAVE REPLACED THE COIL TWICE AND THE SPARK PLUGS TWICE. THAT IS NOT THE CASE THE COOLANT GOES INTO THE ENGINE CAUSING THE PROBLEMS AND IS VERY DANGEROUS FOR THE KIDS AND MYSELF.

Mileage: 97,000

Jan 5, 2021

MY ENGINE IS MISFIRING ON THE SECOND CYLINDER DUE TO A CRACK IN THE ENGINE THAT'S CAUSING COOLANT TO LEAK INTO THE CYLINDER BECAUSE OF THE MATERIAL THAT THE ENGINE BLOCK WAS MADE.

Mileage: 89,000

Jan 2, 2021

HAD TO HAVE THE ENGINE REPLACED FOR 2500$. ENGINE STARTED LEAKING COOLANT LAST YEAR. TRIED TO SEAL WITH HEAD GASKET LEAK FIX. AFTER OVER HEATING SEVERAL TIMES THROUGHOUT THE YEAR, ENGINE FAILED. THIS SHOULD BE A RECALL.

Mileage: 111,111

Dec 31, 2020

COOLANT IS ENTERING CYLINDERS - KNOWN ISSUE IN THE 1.5 ECOBOOST MOTORS AS THERE ARE RECALLS IN THE 2017 AND 2018 VEHICLES. FORD WILL NOT REBUILD MOTOR MUST BE REPLACED AT A COST OF $5K. VEHICLE IS 4 YEARS OLD AND JUST VER 100K MILES. NO EXCUSE FOR NEEDING A MOTOR AND ALSO FORD IS DOING NOTHING TO HELP THE CUSTOMER. SAFETY ISSUE IS MINE LOST POWER GOING UP A HILL AND STOPPED ME IN THE MIDDLE OF THE ROAD, THEN APPEARED FINE ONCE RESTARTED. NOW MISSES AND DOES NOT RUN HARDLY AT ALL.

Mileage: 101,000

Dec 30, 2020

THE CAR READS AS A 4TH CYLINDER MISFIRE BUT IT'S NOT. THE COIL HAS BEEN REPLACED TWICE AND THE SPARK PLUGS HAVE BEEN REPLACED TWICE ALSO. WENT BACK TO FORD AFTER SPENDING ALL THIS MONEY TO TELL ME THERE IS A LEAK GOING INTO MY ENGINE FORM MY COOLANT. NOW I HAVE TO GET A NEW WHOLE ENGINE AND I ONLY HAVE THE CAR FOR ABOUT 3-4 YEARS. THIS IS ABOUT A $5,000-$6,000 FIX. AFTER RESEARCHING, THIS SHOULD BE A RECALL DUE TO THE AMOUNT OF SIMILAR CASES THERE HAS BEEN. WHEN DRIVING, THE LIGHT WOULD COME ON AND OFF WHEN IT WANTS AND IT SOMETIMES WOULD BOLT FORWARD THIS IS DUE TO THE LEAK TO THE ENGINE. I'VE HAD TO HAD IT TOWED ONCE BECAUSE IT WAS STARTING TO GIVE UP. THIS IS WHEN I TOOK IT TO FORD TO MISDIAGNOSE ME THAT IT WAS THE SPARK PLUGS WHEN IT WAS NOT. THIS IS UNSAFE TO DRIVE AND AN OUTRAGEOUS PRICE TO PAY.

Mileage: 95,000

Dec 24, 2020

CAR HAS 60K MILES. LOSING COOLANT NO LEAK. DIDN'T START ONE DAY. FIRESTONE COULDN'T FIND THE PROBLEM. HAD MY CAR TOWED TO BAYTOWN FORD. AFTER A WEEK AND A $800 AUTHORIZATION TO OPEN THE ENGINE ONLY. NEXT DAY I WAS TOLD I NEED A NEW ENGINE. $6K. MY QUESTION WAS WHAT CAUSED THE ENGINE FAILURE, AND HOW CAN I BE SURE THE NEW ENGINE WONT HAVE THE SAME PROBLEM. MY OIL CHANGES ARE REGULAR. MOBIL 1 OIL AND FILTER. I WAS TOLD THE SLUDGE IN MY ENGINE WAS BECAUSE I HAD A AFTERMARKET OIL FILTER NOT A MOTORCRAFT FILTER. NOT IN WRITING. I KNEW BETTER AND AFTER SOME RESEARCH I FOUND A PLETHORA IF OTHER OWNERS HAS HAD THE EXACT SAME PROBLEM. MY CAR IS MY KEY TO PROVIDING FOR MY FAMILY AND I DONT HAVE $6K FOR A MANUFACTURER DEFECT. CAR HAS ALSO CUT OFF WHILE MY WIFE WAS DRIVING BUT CRANKED IMMEDIATELY.

Mileage: 59,400

Dec 21, 2020

SEVERAL WEEKS AGO I WAS DRIVING MY CAR AND I NOTICED I DIDNT HAVE ANY HEAT AND MY COOLANT TEMP HIGH LIGHT CAME ON. SO WHEN I CHECKED THE COOLANT I DIDNT HAVE ANY AT ALL. NONE OF MY HOSES WERE LEAKING FROM ANYWHERE. I ADDED COOLANT TO IT AND DIDNT THINK NOTHING OF IT. TODAY ON MY WAY TO WORK THE SAME THING HAPPENED. MY COOLANT TEMP HIGH LIGHT CAME ON AND WHEN I PULLED OVER I DIDNT HAVE ANY COOLANT WHATSOEVER. THE COOLANT HAS GOT TO BE GOING SOMEWHERE IN THE ENGINE BECAUSE THERE IS NO SIGNS OF IT LEAKING FROM THE RADIATOR OR ANY OF ITS HOSES.

Mileage: 103,000

Dec 11, 2020

BLOWN ENGINE DUE TO BLOWN HEAD GASKET AT 83,000 MILES

Mileage: 83,000

Dec 10, 2020

A SITUATION THAT I ENCOUNTERED WITH MY 2016 FUSION WHEN IT HAD 55K MILES ON IT WAS THAT THE VEHICLE WOULD HAVE A ROUGH IDLE ON STARTUPS AND WOULD HAVE A ROUGH IDLE WHEN IT WAS STOPPED (EX. ON A STOP SIGN, RED LIGHT, PARKED, ETC.). IT DID HAVE A CHECK ENGINE LIGHT ON WHEN THESE ISSUES OCCURRED AND SO I TOOK IT TO A SHOP TO GET THE CODES CHECKED OUT AND IT DESCRIBED HAVING A MISFIRE ON CYLINDER TWO. THE SHOP RECOMMENDED ME TO TAKE IT TO THE FORD DEALER FOR A MORE THOROUGH INSPECTION. I MADE AN APPOINTMENT TO VISIT THE SHOP A COUPLE OF DAYS AFTER BUT IN BETWEEN THOSE DAYS I NOTICED THICK WHITE SMOKE COMING FROM THE EXHAUST. THE ROUGH IDLING STILL PERSISTED AND I TOOK IT IMMEDIATELY TO THE FORD DEALER. AFTER TALKING WITH THE STAFF ABOUT MY ISSUE, THEY RAN A DIAGNOSTICS TO FIND OUT COOLANT WAS LEAKING INTO THE CYLINDERS AND CAUSING THE ROUGH IDLE AND THE WHITE SMOKE. I DID GET THE ENGINE BLOCK REPLACED BUT WHAT'S NOT TO SAY THAT THIS ISSUE CAN OCCUR AGAIN. ANOTHER THING I NOTICED WHEN THIS ISSUE OCCURRED WAS WHEN YOU TRIED TO ACCELERATE THE VEHICLE, IT WOULD ACCELERATE SECONDS AFTER YOU PUSHED ON THE PEDAL. THIS WAS VERY DANGEROUS FOR ME AT TIMES AND I FELT INSECURE DRIVING THIS VEHICLE. I KNOW MANY OTHER FUSION OWNERS HAVE ENCOUNTERED SIMILAR SITUATIONS AND IT SEEMS IRRESPONSIBLE FOR FORD TO IGNORE THIS AND PRETEND THAT EVERYTHING IS FINE.

Mileage: 55,678

Dec 9, 2020

STARTED TO LOSE COOLANT, COULDNT SEE ANYWHERE THAT IT WAS LEAKING, OR ANY SIGNS OF LEAKING. REFILLED THE COOLANT RESVOIR. DROVE TO WORK THE NEXT DAY, AND WHEN I GOT OFF OF WORK I TRIED TO START THE CAR AND IT WOULDNT FIRE. ONCE IT WAS MOVED ALL OF THE OIL HAD BEEN LAYING ON THE GROUND WHERE THE CAR WAS PARKED. DONE ALOT OF RESEARCH AND FOUND OUT THAT THE CYLINDER HEADS ARE JUNK AND WAS LOOSING COOLANT IN TO THE CYLINDER. SO NOW IM STUCK WITH A $200 A MONTH PAYMENT FOR SOMETHING THAT HAPPENED THAT HAS HAPPENING TO THOUSANDS OF CARE WITH THE 1.5L ECO BOOST TURBO... AND THERE STILL IS RECALL??? THE CAR DOESN'T HAVE 130,000 MILES YET.

Mileage: 129,000

Nov 25, 2020

PURGE FUEL VALVE. CAR IS STALLING AT TIMES. OTHER TIMES IT WON'T START. THIS HAS BEEN A RECALL IN THE PAST BUT NOT SHOWING ON MY VIN. SOMETIMES IT IS MAKING A NOISE.

Nov 15, 2020

THE CAR SHUTS OFF WHILE DRIVING UNDER THE SPEED OF 20 MPH. IT HAS HAPPENED 6 TIMES IN THE LAST 2 MONTHS. THE WORSE PART WAS IT HAPPENED ON THE INTERSTATE IN THE RAIN AND I HAD TO PULL OVER QUICKLY ON TO THE RAMP WHILE AN 18 WHEELER WAS COMING MY WAY.

Nov 9, 2020

THE ENGINE IS MISFIRING, SAID 'ENGINE 2 CYLINDER MISFIRING' PROBABLY COOLANT LEAK. AND I CANT AFFORD TO PAY 5000 FOR A NEW MOTOR.

Mileage: 74,000

Nov 9, 2020

THE ENGINE HAS CRACKED AFTER NOT EVEN 100,000 MILES. NOW I HAVE TO REPLACE IT FOR 8000. RIDICULOUS AND DANGER WITH THE FUMES THAT FORM FROM LEAKING THROUGHOUT THE ENGINE. ALL I DID WAS DRIVE IT TO WORK !!! FORD KNOWS IT AN ISSUE TOO!! DO THEY THINK WE DON'T DESERVE OUR MONIES WORTH OR TO BE SAFE!

Mileage: 99,000

Nov 2, 2020

MY VEHICLES CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY AFTER THE LIGHT APPEARED THE CAR BEGAN TO LOSE POWER, BECOME SLUGGISH AND SLOW TO ACCELERATE. THE VEHICLE HAD TO BE STOPPED ON THE EXPRESSWAY AND TOWED TO A REPAIR SHOP (DELKERS AUTOMOTIVE 12198 LEWIS AVE, TEMPERANCE, MI 48182) WHO LOOKED AT THE VEHICLE AND EXPLAINED TO ME THAT THERE WAS LEAKING ENGINE COOLANT INTO THE CYLINDER THAT CAUSED THE ENGINE TO OVERHEAT AND CRACK. THERE WAS COMPLETE ENGINE FAILURE AND I WOULD NEED A NEW ENGINE AT 73,000 MILES. I HAD THE VEHICLE TOWED TO BRONDES FORD AT 5545 SECOR ROAD TOLEDO, OH ON AUGUST 28TH. BRONDES FORD VERIFIED WHAT DELKER'S AUTOMOTIVE HAD FOUND, THE COOLENT LEAK INTO THE CYLINDER THAT CAUSED THE ENGINE TO CRACK. BRONDES FORD TOLD ME THAT THIS IS A KNOWN ISSUE AND THAT I SHOULD TRY TO FILE A CLAIM WITH FORD TO RECOUP SOME OF THE COST OF A NEW ENGINE AS I WAS OUTSIDE OF THE WARRANTY, AT 73K MILES. I WAS TOLD BY FORD WHEN CALLING IN TO MAKE A CLAIM THAT THEY WOULD NOT ASSIST ME WITH ANY KIND OF MONETARY HELP, EVEN THOUGH THE ISSUE IS A KNOWN ISSUE, BECAUSE THERE IS NO CURRENT RECALL. I HAVE NOW BEEN WITHOUT A VEHICLE FOR TWO MONTHS AS I DO NOT HAVE THE $8000.00 TO REPLACE THE ENGINE, AND HAVE RECEIVED NO HELP FROM FORD. IT IS UNACCEPTABLE THAT THIS ISSUE IS A KNOWN ISSUE AND NOTHING IS GETTING DONE ABOUT IT. THERE WAS A PREVIOUS SAFETY RECALL THAT ADDRESSES THE ENGINE ISSUE ON SAFETY RECALL # 17S09 FOR THE FORD FUSION 2013-2014 MODELS, AND THE FACT THAT THE ISSUE IS STILL HAPPENING IN LATER MODELS SHOWS THE ISSUE WAS NOT CORRECTED BY FORD, AND IS HONESTLY APPALLING THAT THEY CAN GET AWAY WITH IT.

Mileage: 73,000

Nov 1, 2020

IN JUNE OF 2020 A CHECK ENGINE LIGHT POPPED UP ON MY DASHBOARD; THEREFORE, I TOOK MY CAR INTO THE DEALERSHIP TO BE DIAGNOSED. THEY ULTIMATELY UNCOVERED THAT THERE WAS A KNOWN ENGINE DEFECT WITH MY 2.0 L 4 CYLINDER ENGINE DUE TO A COOLANT LEAK. UNFORTUNATELY, MY VEHICLE IS WITHIN 2 MONTHS OUTSIDE OF THE CURRENT SAFETY RECALL. THERE IS AN ACTIVE RECALL ON ALL OF THE 1.5 L THAT COVERS 2014 THROUGH 2019; HOWEVER, THE RANGE ON MY 2016 2.0 L FUSION BEGINS IN 2017. I REACHED OUT TO FORD AND THEY INDICATED THAT EVEN THOUGH I AM WITHIN 1.5-2 MONTHS OUTSIDE OF THE RECALL THEY CANNOT ASSIST ME WITH FINANCING MY OVER $7,000 REQUIRED ENGINE REPLACEMENT AND I AM QUITE DISAPPOINTED THAT THE RECALL HAS NOT BEEN EXTENDED YET. FURTHER, I AM WRITING THIS AS OF 11/1 AND IT HAS BEEN NEARLY 5 MONTHS SINCE I DROPPED MY CAR OFF AT THE FORD DEALERSHIP AND THEY INDICATED THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO FIX MY ENGINE AS THERE ARE OVER 8,000 OTHER RE-MANUFACTURED ENGINES ON BACK-ORDER DUE TO SIMILAR ISSUES. THE COOLANT LEAK ISSUE IS AN INCREDIBLY SERIOUS ISSUE AS IT COULD CAUSE MY ENGINE TO STALL OUT ON THE HIGH-WAY OR CITY STREETS. I HAVE SEEN COUNTLESS OTHER PEOPLE REPORTING THE SAME PROBLEM, AND I HOPE THAT OUR VOICES WILL SOON BE HEARD SO THAT WE CAN RECEIVE APPROPRIATE COMPENSATION FROM THE MANUFACTURER FOR THEIR POOR DESIGN AND BUILD. FOR REFERENCE ON THE TWO EXISTING ENGINE RECALLS NOTED ABOVE, PLEASE REFER TO THE FORD TECHNICAL SERVICE BULLETINS 19-2346 AND 19-2139. THANK YOU

Mileage: 92,000

Oct 30, 2020

THERE IS A COOLANT LEAK IN CYLINDER 2. OF MY 2L ECOBOOST REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS CAN CAUSE THE CAR TO OVERHEAT AND/OR RUN UNRELIABLY. I HAVE HAD TO PULL OVER ON THE SIDE OF A BUSY HIGHWAY TO ADD COOLANT. THIS WILL NO DOUBT LEAVE ME STRANDED ONE DAY SOON, AS THIS IS A KNOWN PROBLEM FOR MANY OF FORD'S ECOBOOST ENGINES YET THEY HAVE NOT RECALLED THESE FAULTY ENGINES. AND I CAN NOT AFFORD AN $8,000 REPAIR THERE IS A FORD TECHNICAL SERVICE BULLETIN 19-2346 DATE OF ISSUE DECEMBER19 2019

Mileage: 100,000

Oct 22, 2020

THE VEHICLE WAS STATIONARY IN MY GARAGE. I WAS ATTEMPTING TO LEAVE FOR WORK AND THE VEHICLE WOULDN'T START. I CHECKED THE FLUIDS AND CHECKED BATTERY CABLE AND FINALLY THE VEHICLE STARTED WITH HESITATION. WARNING LIGHTS 'STERRING ASIST FAULT' 'LOW BATTERY FEATURE' AN 'SERVICE ADVANCE TRAC' APPEARED. COULD NOT TURNED THE STERRING WHEEL AT ALL TO BACK OUT OF GARAGE. BATTERY IS 1YEAR OLD SHOULD NOT BE LOW.

Mileage: 104,800

Oct 16, 2020

ENGINE TEMP NEARS RED BUT DOESN'T OVERHEAT. SOME WHITE SMOKE COLD STARTING. I TOLD DEALER ABOUT THIS BUT SINCE IT ONLY WAS DURING COLD START IT WOULDN'T REPLICATE. WARRANTY LAPSED. OVERHEATING MORE OFTEN SO I TOOK IT TO DEALER. DECLINED DUE EXPIRATION OF WARRANTEE. RECENTLY ENGINE OVERHEATED AND STARTED TO SHUT DOWN ON A FREEWAY IN TRAFFIC. SLOWING VEHICLES IN TRAFFIC ARE DANGEROUS. ENGINE LIGHT CODES READ MISFIRE CYLINDER 2. THE CAR IS FAMILY'S ONLY SOURCE OF TRANSPORTATION. WE CANT AFFORD TO PURCHASE A NEW ENGINE FROM FORD AND FORD CANT GUARANTEE A NEW MOTOR WONT REPEAT THESE ISSUES. OUR LOCAL DEALER DUPED US BY NOT ACKNOWLEDGING THAT MANY OTHER OWNERS HAVE HAD SIMILAR PROBLEMS. WORRIED THAT THIS CAR WILL LEAVE ME STRANDED IN THE HEAT, BANKRUPT US, OR BE THE CAUSE OF AN ACCIDENT.

Mileage: 108,000

Oct 16, 2020

MY 2016 FORD FUSION 1.5L ECO BOOST ENGINE WITH 62,000 MILES IS CURRENTLY IN THE SHOP NEEDING A NEW ENGINE. ONE DAY I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN MY CAR STARTS SHAKING WHEN ACCELERATING AND LOSS OF POWER TO THE WHEELS. SINCE I WAS ON A HIGHWAY I TRIED TO GET TO THE NEAREST REPAIR FACILITY, BUT AFTER 3 MILES MY CAR WAS NOT DRIVABLE AS THE CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR HAD NO POWER FROM THE ENGINE. THE REPAIR FACILITY ADVISED I HAVE COOLANT IN MY CYLINDERS DUE TO DESIGNED FLAW FROM FORD, FORD'S FACTORY BULLETIN 19-2139 DATED NOV 21, 2019 ADVISES TO REPLACE ENGINE. SPOKE WITH FORD CUSTOMER RELATIONS REPRESENTATIVE AND SUPERVISOR AND THEY WILL NOT HELP SINCE THE POWER TRAIN WARRANTY IS 2,000 MILES OVER. MY EXTENDED WARRANTY WILL NOT COVER COST OF REPAIR DUE TO FORDS FACTORY BULLETIN REGARDING THIS ISSUE. FORD RECALLED THE 2017 FORD ESCAPES FOR THE SAME ISSUE BUT NOW I AM FACING A $7,000 ENGINE REPLACEMENT OR $14,000 NEGATIVE EQUITY IF I TRADE IN. I NEED HELP

Mileage: 62,074

Oct 9, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MESSAGE ENGINE MALFUNCTION DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROY O'BREAN FORD LOCATED AT 22201 EAST NINE MILE RD, ST. CLAIR SHORES, MI 48080 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS AVAILABLE.

Mileage: 87,000

Oct 3, 2020

THE ANTIFREEZE IS LEAKING INTO THE CYLINDERS, FOULING OUT THE SPARK PLUG CAUSING THE ENGINE TO MISS FIRE. WITH THIS HAPPENING, IT'S USING ANTIFREEZE BURNING IT OUT THE EXHAUST PIPE , WHICH CAUSES THE ENGINE TO OVERHEAT. PLEASE LOOK INTO THIS, I HEARD IT CAN BLOW THE ENGINE AND IT'S EXPENSIVE TO REPLACE

Mileage: 84,000

Oct 2, 2020

MY CHECK ENGINE LIGHT CAME ON WHEN I STARTED MY CAR TO GO TO WORK ONE MORNING. I GOT MY CODE READER AND PLUGGED IT IN, IT SHOWED P0301 AND P0304 ( GENERIC CODE FOR MISFIRE ON CYLINDERS 1 AND 4). I FIGURED I HAD BAD SPARK PLUGS OR IGNITION COILS SO I REPLACED THEM WITH ALL NEW PARTS. DROVE THE CAR FOR ABOUT TWO DAYS AND THE CHECK ENGINE LIGHT RETURNED AGAIN WHEN STARTING MY CAR. PLUGGED THE CODE READER BACK IN, SAME CODE READINGS. MY CAR IS STILL UNDER AN EXTENDED WARRANTY PLAN SO I TOOK IT TO A REPAIR SHOP. THEY RAN A DIAGNOSTIC TEST AND FOUND THE SAME CODES. AFTER A COUPLE OF HOURS, THEY INFORMED ME THAT THEY WERE GOING TO REPLACE THE FUEL SENSORS BECAUSE THEY BELIEVED THAT WAS THE PROBLEM. THEY REPLACED THE SENSORS AND CLEARED THE CHECK ENGINE LIGHT AND I WAS ON MY WAY. A FEW DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON WHEN I STARTED MY CAR. I CONTACTED THE REPAIR SHOP AGAIN AND THEY TOLD ME TO BRING IT BACK IN. I DROPPED THE CAR OFF TO THEM FOR 5 DAYS. WHEN THEY CALLED ME BACK THEY SAID THEY WERE UNABLE TO DETERMINE THE CAUSE AND I SHOULD TAKE IT TO THE DEALERSHIP. TOOK THE CAR TO THE DEALERSHIP AND THEY INFORMED ME THAT I NEED TO REPLACE THE ENGINE BECAUSE I HAVE A CRACKED CYLINDER THAT IS LEAKING COOLANT INTO THE ENGINE. THE WARRANTY COMPANY IS TRYING TO DENY MY CLAIM, STATING THAT THE ENGINE OVERHEATED DUE TO IMPROPER MAINTENANCE. I CHANGE MY OWN OIL AND I CHANGE IT WELL BEFORE THE MANUFACTURER'S RECOMMENDATION. I FOLLOW ALL THE SPECIFICATIONS AND USE PREMIUM PRODUCTS SO I KNOW THAT IT IS NOT FROM IMPROPER MAINTENANCE. AFTER DOING SOME RESEARCH I FOUND THAT THIS SEEMS LIKE A COMMON PROBLEM AMONG THESE ENGINE TYPES AND I HAVE EVEN FOUND A FEW WEBSITES WHERE PEOPLE ARE TRYING TO START A CLASS ACTION LAWSUIT. THIS ENTIRE EXPERIENCE/PROCESS HAS BEEN A GIANT HEADACHE. HOPEFULLY THERE IS A RESOLUTION IN THE NEAR FUTURE.

Mileage: 60,000

Sep 22, 2020

ENGINE IS LEAKING COOLANT INTO THE CYLINDERS

Sep 20, 2020

OVERHEATING, AT FIRST COOLANT MYSTERIOUSLY MISSING WITH NO VISIBLE LEAKS, WHITE SMOKE, FUNNY BUZZING SOUND, WEIRD SMELL, LIKE WATER SWOOSHING SOUNDS, WATER IN THE OIL, AS THE COOLANT LEAK OUT THE CAR WOULD STALL AND KINDA SPUDDER LIKE MIS-FIRE. WATER IS LEAKING INTO THE BLOCK. I FINANCED MY 2016 WITH ABOUT 70K MILES ON IT. AT THE TIME I BELIEVED IT WAS A SAFE RELIABLE VEHICLE. I CAN NOT AFFORD TO PURCHASE A NEW ENGINE, NOR CAN I BREAK THE CONTRACT ON MY TERMS OF FINANCING THE PURCHASE. I FEEL SOL AND CHEATED. PLEASE CONTINUE THE RECALL TO THE 2016 MODELS AS I'VE BEEN OVERALL HAPPY WITH MY FORDS IN THE PAST AS WELL AS MY SECOND, MOST RECENT 2016 FUSION. I KNOW THIS IS A MANUFACTURERS DEFECT AND THEY HAVE FOUND THE FIX FOR EARLIER MODELS. PLEASE HELP FIX MINE SO I CAN DRIVE CONFIDENTLY AND SAFELY ON THE ROADS AGAIN. THANKS!

Mileage: 78,000

Sep 15, 2020

CAR WOULDN'T ACCELERATE. WOULD STALL AFTER PUMPING GAS WOULD OVERHEAT WHEN IDLING. FANS WERE NOT TURNING ON CANISTER PURGE VALVE STUCK OPEN CAUSING THE FUEL TANK AND OXYGEN SENSOR TO FAIL.. RUNS ROUGH.

Mileage: 81,000

Sep 15, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

Sep 12, 2020

AT 78,000 MILES MY CAR HAD A CHECK ENGINE LIGHT COME ON UPON STARTING THE ENGINE FOLLOWED BY A DROP IN POWER UPON STARTING IT. THE CHECK ENGINE TURNED OFF ON MY WAY TO THE SHOP, AND THEY WERE UNABLE TO DETERMINE WHY IT CAME ON AND TURNED OFF. ABOUT 1 WEEK LATER IT CAME ON AGAIN AND I HAD IT CHECKED AND IT WAS DETERMINED THAT THERE WAS A 'CYLINDER 1 MISFIRE' WITH A ERROR CODE P0301. I HAD THE SPARK PLUGS AND IGNITION COILS ALL REPLACED. THE CHECK ENGINE LIGHT CAME ON AGAIN ABOUT 2 WEEKS LATER AFTER EXPERIENCING A DROP IN POWER UPON STARTING THE VEHICLE. AND SHORTLY TURNED OFF AGAIN. I THEN RECEIVED A 'HIGH COOLANT TEMPERATURE' WARNING WHILE DRIVING, AND MADE A STOP TO REFILL MY COOLANT HOUSING TO THE 'MAX' LINE. NOT EVEN 2 WEEKS LATER I RECEIVED THE SAME 'HIGH COOLANT TEMPERATURE' WARNING WHILE TRAVELING DOWN THE INTERSTATE FOLLOWED BY SUDDEN EMISSIONS OF WHITE SMOKE OUT OF THE EXHAUST PIPES. THERE WAS NO 'CHECK ENGINE LIGHT' ON DURING OR AFTER THIS INCIDENT. I PULLED THE VEHICLE OVER AND SHUT THE ENGINE OFF, THEN HAD IT TOWED TO A TRUSTED MECHANIC. HE DETERMINED THAT THE COOLANT MAY BE LEAKING INTO THE CYLINDER 1 CAUSING IT TO MISFIRE AND EVENTUALLY LEADING TO A BLOWN HEAD GASKET. THIS CAR WAS METICULOUSLY CARED FOR AND MAINTAINED AND SOMEHOW HAS A BLOWN HEAD GASKET BEFORE REACHING 80,000 MILES. THE EXTENT OF THE DAMAGE TO THE ENGINE IS STILL TO BE DETERMINED.

Mileage: 80,000

Sep 10, 2020

I HAVE A 2016 FORD FUSION AND I JUST RECENTLY BEGAN EXPERIENCING CODE P302 AND LOSING COOLANT. I REPLACED THE SPARK PLUGS AND COIL AND THE LIGHT WENT OUT FOR A FEW WEEKS BUT THEN IT CAME BACK ON AND ONLY GOT WORSE. ON ONE OF THOSE OCCASIONS MY CAR LITERALLY SHUT OFF WHILE DRIVING IT ON A BUSY ROAD. THANKFULLY I WAS ABLE TO MANEUVER IT TO THE EMERGENCY LANE. THE SHUT OFF APPARENTLY WAS DUE TO AN ENGINE COOLANT FAILURE. AFTER SPEAKING WITH FORD ABOUT IT I WAS TOLD THAT COOLANT IS MORE THAN LIKELY LEAKING AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. I AM FILING A COMPLAINT WITH THE NHTSA CONCERNING THIS MATTER. I CAN'T AFFORD TO OVER 6K FOR A NEW MOTOR. I AM STILL MAKING PAYMENTS AND MY CAR SITS IN THE DRIVEWAY. AFTER DOING RESEARCH I SEE THIS IS AN ISSUE THAT HAS BEEN GOING ON FOR SOME TIME, WHY HAS A RECALL NOT BEEN DONE DUE TO THE ONGOING DEFECT.

Mileage: 92,000

Aug 29, 2020

I GOT A 2016 FORD FUSION. I GOT A CYLINDER 3 MISFIRE. HAD IT FIX 2 TIME. BUT THE PROBLEM REMAINS THE SAME. TOOK MY FOR TO 2 DIFFERENT FORD COMPANIES AN THEY TOLD ME THE SAME THING. I GOT TO REPLACE THE ENGINE. ONE TOLD ME THAT IT WAS GONNA BE 6300$ AN THE OTHER FOR SAY 9300$ COOLING HAVE REACH THE 3 CYLINDER AN CAUSE MISFIRE. BOTH FORD SAID IT WAS MANUFACTURING DEFECT. CALL THE FORD PLATE AN THEY SAID THEY COULDN'T GIVE ME NO ASSISTANCE WITH THIS PROBLEM. THEY KNOW IT'S A MANUFACTURE DEFECT AN STILL WILL NOT HELP. IF ANYONE HAVE THIS SAME PROBLEM CAN YOU PLEASE HELP ME IN THE RIGHT DIRECTION? MY CAR HAVE OVER HEATING EVERYDAY.

Mileage: 79,000

Aug 29, 2020

SERVICE ENGINE LIGHT ON 2016 FORD FUSION ECOBOOST CAME ON. DIAGNOSTICS DISPLAYED CODE P300. I PAID TO HAVE THIS FIXED 2 TIMES. THE LIGHT CAME BACK ON AND THE CAR BEGAN TO OVERHEAT WHILE DRIVING ON THE EXPRESSWAY. TOOK THE CAR TO FORD AND THEY ADVISED IT WAS A COOLANT LEAK IN THE ENGINE. THEY ADVISED IT WAS A MANUFACTURE DEFECT BUT WOULDN'T FIX THE ISSUE BECAUSE THE WARRANTY WAS UP ON THE VEHICLE. UPON DOING RESEARCH, THIS IS A KNOWN ISSUE.

Aug 27, 2020

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

Mileage: 98,000

Aug 20, 2020

THE CHECK ENGINE LIGHT IS ON. THE CODE WAS P0304, WHICH IS A MISFIRE IN CYLINDER 4. THE SPARK PLUGS WERE DUE FOR A CHANGE, SO I CHANGED THEM, THE OIL HAS BEEN CHANGED AT RECOMMENDED INTERVALS, AND FUEL INJECTOR CLEANER USED WHEN FILLING UP. THE NEW SPARK PLUGS DID NOT MAKE THE ENGINE LIGHT GO AWAY AFTER CLEARING THE CODE. I TESTED THE IGNITION COILS, AND THEY ARE FINE. ALSO, THE COOLANT LEVEL IS OFTEN LOW, AND I HAVE TO PUT A QUART IN A WEEK. IT IS NOT LEAKING FROM ANYWHERE. I STARTED RESEARCHING, AND FOUND THAT THERE ARE MANY OTHER FORD FUSIONS WITH THIS PROBLEM, AND THE COOLANT IS LEAKING INTO A CYLINDER, AND GIVING THE MISFIRE ON A CERTAIN CYLINDER CODE.

Mileage: 125,000

Aug 19, 2020

THERE IS A MISFIRE ON CYLINDER 1. DIAGNOSED AS A COOLANT LEAK. IT IS THE SAME ENGINE THAT IS IN THE 2017 FUSION THAT HAS A RECALL ON THE ENGINE DUE TO COOLANT LEAK.

Mileage: 75,000

Aug 14, 2020

CHECK ENGINE LIGHT CAME ON AND WAS RUNNING ROUGH. IT ALSO BEGAN TO OVERHEAT AND RUN LOW ON COOLANT. THE CHECK ENGINE LIGHT INDICATED A MISFIRE IN CYCLINDER 1. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD COOLANT WAS LEAKING INTO THE CYCLINDER AND COULD NOT BE REPAIRED. I WAS TOLD I NEED A NEW ENGINE. I RESEARCHED THIS AND SAW THAT THIS IS HAPPENING VERY OFTEN TO ENGINES LIKE MINE. THE SERVICE MANAGER SAID THERE WERE NO RECALLS BUT THIS SHOULDN'T HAPPEN. THIS OCCURRED WHILE DRIVING ON THE CITY STREETS AND HIGHWAY.

Mileage: 132,000

Aug 14, 2020

COOLANT LEAKED INTO MY CYLINDERS CAUSING THE MOTOR TO OVERHEAT. I WAS AT A STOP LIGHT WHEN IT HAPPENED AND IMMEDIATELY PULLED INTO A PARKING LOT AND SHUT THE ENGINE OFF.

Mileage: 85,000

Aug 11, 2020

CYL 2 MISFIRE SINCE 2 MONTHS AFTER I BOUGHT CAR AT 56K MILES. NOW OVERHEATING, COOLANT LEAKING INTO ENGINE AT RATE OF ABOUT A GALLON/WEEK. STILL HAVE 5 YEARS OWED ON A $350/MO YARD ORNAMENT. FORD IS AWEFULL!!! SAME JUNK AS THE 1.6L THEY "FIXED."

Aug 7, 2020

FORD DEALERSHIP IS STATING ENGINE AND TRANSMISSION NEEDS TO BE REPLACED. THEY SAID THIS IS A KNOWN ISSUE WITH THE 1.5L ENGINE AND FORD IS AWARE OF IT. THEY'VE NEVER SEEN THE TRANSMISSION GO AT THE SAME TIME. ESTIMATED REPAIRS ARE $6,300. I'M THE ORIGINAL OWNER, REGULARLY MAINTAINED, WITH 95,000 MILES ON IT. JUST TURNED 4 YEARS OLD.

Aug 6, 2020

I HAVE A CAR HEALTH MONITOR PLUGGED INTO MY OBD II PORT, IT'S OUT JUST ONE DAY READ (CYLINDER 2 MISFIRE) SO I DRIVE TO WORK AND THEN CALL HILTOP FORD (RICHMOND CA)TO BRING IT IN TO SEE WHAT'S WRONG. THEY PERFORMED RECALLS BUT AS FAR THE ISSUE I BROUGHT IT IN FOR THEY SAID, THAT THEY HAD NO IDEA WHAT'S WRONG WITH THE CAR AND HAVE TO REPLACE THE ENTIRE ENGINE. AND DIRECTLY AFTER TELLING ME THIS AND ME LEAVING I GET A CALL FROM THE SALES DEPARTMENT TRYING TO SET UP AND APPOINTMENT TO PURCHASE A NEW VEHICLE! SO NOW I'M OF THE MINDSET THAT SOMETHING IS FISHY. I THEN TOOK THE CAR TO A MECHANIC I KNOW, DURING THAT RIDE MY CAR BEGINS TO OVERHEAT, OFF AND ON. AFTER GETTING THE CAR TO THE MECHANIC HE RAN HIS DIAGNOSTICS AND TOLD ME YEAH MY I HAVE A SPARK PLUG THAT'S OUT AND NEEDS TO BE REPLACED. I GET THAT DONE, EVERYTHING IS FINE FOR ABOUT 3-4 WEEKS. THEN THE SAME THING HAPPENS (CYLINDER 2 MISFIRE AND OVERHEATING) AT THIS POINT I DON'T TRUST FORD CAUSE THEY NEW THEY AT LEAST KNEW THE SPARK PLUGS WAS OUT. BACK TO THE MECHANIC I GO, HE THEN LET'S ME KNOW THAT THERE'S A NOTICE OUT DESCRIBING THE ISSUE SO HE TOLD ME TO CONTACT FORD TO SEE IF THEY'D FIX IT. AGAIN FORD 'KNEW NOTHING' OF THE SORT. AND MY CAR JUST STOPPED AND WON'T START AND IT IS DIRECTLY RELATED TO THE ISSUES THE CAR HAS HAD. NOW HERE I AM TRYING TO FIND THE BEST COURSE OF ACTION AND NOT HAVE TO PURCHASE A NEW CAR. NOT SURE WHY THIS ISN'T RECALLED WHEN IT'S HAPPENING TO A LOT OF PEOPLE.

Mileage: 96,000

Aug 3, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED. THE CONTACT PULLED OVER, OPENED THE HOOD, AND NOTICED THAT THE COOLANT LEVEL WAS VERY LOW. THE CONTACT PULLED TO A SERVICE STATION AND REFILLED THE COOLANT. THE CONTACT STATED THAT WHEN HE ARRIVED AT HIS RESIDENCE, THE COOLANT RESERVOIR WAS ALMOST EMPTY. THE VEHICLE WAS TAKEN TO ELDER FORD OF TROY LOCATED AT 777 JOHN R ROAD, TROY, MI 48083, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THE VEHICLE WAS 1,000 MILES OVER THE WARRANTY LIMITATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

Mileage: 135,000

Jul 27, 2020 Fire

MY CAR WAS SERVICED BY KOONS FORD IN BALT, MD FROM MAY 26TH-28TH TO ADDRESS A RECALL THAT REQUIRED REMOVAL OF MY ENGINE. AFTER THE REPAIR, MY CAR SAT IN MY PARKING SPACE AT HOME THE WHOLE WEEKEND DUE TO COVID-19. ON THE FOLLOWING MONDAY, JUNE 1ST, MY CAR ENGINE EXPLODED ON I83 WHILE MY HUSBAND WAS USING MY CAR TO GO TO WORK. MY CAR WAS COMPLETELY ENGULFED IN FIRE AND TOTALED. FORTUNATELY, MY HUSBAND WAS ABLE TO QUICKLY GET MY CAR TO THE SIDE OF THE ROAD AS THE CABIN STARTED TO FILL WITH SMOKE AND JUMP OUT. KOONS FORD TOLD ME THAT THEY WOULD "SHRINK WRAP" MY CAR AT THE LOT THE POLICE HAD IT TOWED TO AND BRING IT BACK TO "INVESTIGATE HOW THE FIRE STARTED." THEY LIED AND THEN TOLD MY INSURANCE COMPANY THAT THEY DID NOT CAUSE THE FIRE. IN ADDITION, WHILE I WAS THERE WAITING IN THEIR LOBBY, THEY TOLD ME THEY WOULD "GET ME A RENTAL" IN THE MEANTIME WHILE THEY INVESTIGATE. NOT ONLY DID THEY LIE AND IMPLY I WAS RESPONSIBLE FOR CAUSING THE FIRE, THEY TRIED TO STIFF ME FOR THE COST OF THE RENTAL. ONLY AFTER I PUSHED BACK, THEY FINALLY PAID THE RENTAL BILL. MY INSURANCE COMPANY HAS PAID FOR THE COST OF MY LOST CAR WHICH I NOW AM BEARING ADDITIONAL COSTS IN MY INSURANCE COVERAGE. MY CAR HAD ONLY BEEN SERVICED BY KOONS FORD AND WAS NOT EXPERIENCING ANY PROBLEMS PRIOR TO THEM WORKING ON THE RECALL. I HAVE BEEN WITHOUT A CAR GOING ON 2 MONTHS NOW AS I CANNOT AFFORD TO TAKE ON ANOTHER 4-6 YEARS OF CAR PAYMENTS AS I WAS CLOSING ON A NEW HOME AT THE SAME TIME THE FIRE HAPPENED. I REACHED OUT TO FMC AND THEY SAID THEY WOULD HAVE SOMEONE FROM CUSTOMER SERVICE CONTACT ME WHICH ENDED UP TO BE YET ANOTHER LIE.*DT *TR

Mileage: 98,000

Jul 21, 2020

LEAKING ENGINE COOLANT INTO ENGINE CYLINDER 3, CAUSING ENGINE TO OVERHEAT AND A CRACK IN THE LONG BLOCK. RESULT: COMPLETE ENGINE FAILURE. PRESSURE TEST INDICATED A 4LBS DROP IN 4 MINUTES, WHICH SHOULD NOT OCCUR IN THAT SHORT AMOUNT OF TIME. THROUGH THE ECC TEST INDICATED ERROR CODES P0304 AND P0316 AS WELL AS THAT CYLINDERS 3 AND 4 HAVE MULTIPLE MISFIRES. CONTINUED DIAGNOSIS DISCOVERED THAT COOLANT WAS COMING OUT OF THE TAILPIPE WHICH INDICATES AN INTERNAL LEAK IN THE ENGINE AND THAT CYLINDER 3 PRESSURE DROPS DURING POWER BALANCE TEST. CRACK IN ENGINE BLOCK DUE TO OVERHEATING. COMPLETE ENGINE FAILURE RECOMMEND NEW ENGINE. THIS A MFG DEFECT AND IS THE SAME AS THE DEFECT DESCRIBED IN SAFETY RECALL 17S09 THAT INCLUDES 2013- 2014 FUSIONS. FORD NEVER FIXED THE PROBLEM. RECALL NEEDS TO BE EXPANDED TO INCLUDE 2015-2019 MODELS. DEFECT PRESENTS A FIRE HAZARD IF CYLINDER HEAD CRACKS IT MAY RESULT IN A PRESSURIZED OIL LEAK RESULTING IN A FIRE IN THE ENGINE COMPARTMENT

Mileage: 61,123

Jul 17, 2020

ENGINE COOLANT LEAKING IN ENGINE - ENGINE LONG BLOCK NEEDS REPLACED AFTER 77,000 MILES. CAR OVERHEATED ON A SHORT TRIP - LOW ON ANTIFREEZE APPARENTLY IT WAS LEAKING INTO THE ENGINE BLOCK - TOOK IT TO FORD DEALER AND THEY STATED THE LONG BLOCK NEEDED TO BE REPLACED. VEHICLE WAS SERVICED REGULARLY AND ISSUE PRIOR TO THIS WAS THE ENGINE RPM WERE ADVANCING BUT THE ENGINE SPEED WAS NOT ENGAGED- TOOK IT IN FOR REPAIR AND THEY REPLACED A FUEL SENSOR - 1 MONTH BEFORE THE COOLANT STARTED LEAKING INTO THE ENGINE

Mileage: 77,000

Jul 14, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE DROVE VERY ROUGH PRIOR TO THE CHECK ENGINE WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL ESTES FORD LOCATED AT 450 EAST NORTH FIELD DR, BROWNSBURG, IN 46112, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER #1 AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Jul 13, 2020

I HAVE COOLANT LEAKING INTO ENGINE CYLINDERS. BOUGHT THE CAR A YEAR AGO FROM CARVANA BEFORE PURCHASE HAD A FULL INSPECTION DONE. A YEAR LATER I HAD PROBLEM WITH THE ENGINE SPITTING AND MISFIRING. LOCAL MECHANIC CHANGED THE SPARK PLUGS AND LEADS. BUT NOTICED BAD DISCOLORATION ON THE SPARK PLUGS. IVE BEEN CONTINUING TO HAVE TO ADD COOLANT AND THE CAR IS RUNNING EVER WORSE.

Mileage: 104,500

Jul 13, 2020

SLOW TO START, WHEN IT DID START THE CHECK ENGINE LIGHT CAME ON. WHILE IN PARK CAR WOULD SHAKE AND I COULD HEAR A BOILING NOISE. WHEN DRIVING IT WAS SLOW TO ACCELERATE, WHEN IT DID ACCELERATE IT WOULD JUMP AS IF IT WAS CATCHING UP WITH ITSELF. EVERY 5 MINS OR SO A NOTIFICATION WOULD APPEAR ON THE DASHBOARD THAT SAID COOLANT TEMPERATE OVER HEATING. TOOK IT DIRECTLY TO THE FORD DEALER AND WAS TOLD I NEEDED A NEW ENGINE, THAT THERE WAS SO MUCH COOLANT INSIDE OF THE ENGINE IT WOULDN'T UNPLUG.

Mileage: 101,000

Jul 10, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251, (513)385-1414 TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A MISFIRE ON CYLINDER #4. THE SPARK PLUG WAS REPLACED HOWEVER, THE FAILURE RECURRED, CAUSING THE VEHICLE TO SPUTTER AND JERK WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN THE CYLINDER. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

Jul 10, 2020

WITHIN THE PAST WEEK I HAVE HAD TO TWO MY CAR TWICE. BOTH TIMES WERE DUE TO ISSUES WITH THE ENGINE. MY PROBLEM BEGAN WEDNESDAY JULY 1, 2020 WHEN MY ENGINE LIGHT APPEARED ON MY DASH. TO GIVE CONTEXT MY CAR HAD BEEN STARTING PRETTY ROUGHLY FOR A FEW DAYS PRIOR TO THIS. AFTER THE ENGINE LIGHT CAME ON I HAD A LOCAL REPAIR SHOP TEST IT AND IT CAME BACK SHOWING A MISFIRE ON CYLINDER 2. I WAS TOLD THAT I MORE THAN LIKELY NEEDED NEW SPARK PLUGS AND A NEW IGNITION COIL. THE CODE WAS RESET UNTIL I COULD HAVE IT REPAIRED AS IT WAS THE WEEKEND OF JULY 4TH I WAS UNABLE TO SECURE AN APPOINTMENT. THE NEXT WEEK ON TUESDAY JULY 7, 2020 MY CAR WOULD NOT START AT ALL. I HAD IT TOWED TO A REPAIR SHOP AGAIN TO HAVE THE PREVIOUS WORK COMPLETED. ON STARTING MY CAR WHITE SMOKE APPEARED. I INFORMED THE SHOP THAT MY CAR HAD NEVER EXHIBITED THIS BEFORE. I WAS TOLD THAT I WAS ALSO NEED AN ENGINE FLUSH AS WELL. ALL REPAIRS WERE COMPLETED AND PAID FOR WITH THE PRICE BEING 700.00. THE VERY NEXT DAY AFTER RECEIVING MY CAR BACK THE ENGINE LIGHT RETURNED AGAIN. I BEGAN THE DRIVE TO RETURN IT BACK TO THE REPAIR SHOP. WHILE ON THE WAY MY CAR SUDDENLY SHUT OFF AND DISPLAYED A WARNING MESSAGE STATING "ENGINE COOLANT FAILURE". I WAS ABLE TO SUCCESSFULLY MANEUVER IT TO THE SIDE OF THE HIGHWAY AND ONCE AGAIN HAD IT TOWED. I WAS TOLD BY FORD THAT THERE WAS A PROBLEM WITH HOW THE ENGINE WAS BUILT WHICH HAD ALLOWED COOLANT TO GET INTO THE CYLINDERS. I WAS TOLD THE CHARGE FOR THIS ISSUE WOULD BE ABOUT 8,000.00.

Mileage: 75,000

Jul 7, 2020

AT 55K MILES THE CHECK ENGINE LIGHT APPEARED. WE IMMEDIATELY TOOK THE CAR TO THE DEALER. WE ARE TOLD THAT THERE IS A COOLANT INTRUSION IN A CYLINDER AND THAT THE ENTIRE ENGINE WILL NEED TO BE REPLACED. THE VEHICLE WARRANTY STARTED JUNE 26, 2015. THE VEHICLE WAS CHECKED INTO THE DEALER 6/30/2020, 4 DAYS AFTER THE 5 YEAR/60 MILE WARRANTY EXPIRED. DAYS EXPIRED, NOT MILAGE. WE ARE BEING TOLD BY THE DEALER AND FORD CUSTOMER SERVICE THAT NOTHING WILL BE DONE TO FIX THE CAR EVEN THOUGH THE ISSUE IS A KNOWN PROBLEM AND THE REPLACEMENT ENGINE THAT WOULD BE INSTALLED IS COMPLETELY REDESIGNED DUE TO THE KNOWN DEFECT.

Mileage: 55,000

Jun 30, 2020

COOLANT IS LEAKING THROUGH THE CYLINDER CAUSING THE CAR TO SHAKE WHEN STARTED AND EMIT WHITE SMOKE. THE CHECK ENGINE LIGHT CODE IS P0302.

Mileage: 90,000

Jun 23, 2020

DRIVING DOWN HIGHWAY AND CAR TEMPERATURE SPIKED ALL THE WAY TO HOT AND WARNING CAME ON TO PULL OVER VEHICLE IS OVERHEATING. PULLED OVER AND OPENED HOOD AND ANTIFREEZE RESERVOIR WAS EMPTY. FILLED RESERVOIR TO MAX LEVEL AND DROVE 5 MILES HOME. NEXT DAY CHECKED FLUID AND IT WAS LOW. FILLED RESERVOIR AGAIN. STARTED CAR AND IT RAN REALLY ROUGH AT IDLE. DROVE 2 MILES CAR OVERHEATED AGAIN. CHECKED FLUID AND IT WAS VERY LOW. TOOK IT TO MECHANIC AND ENGINE CRACKED, FLUID LEAKING INTO CYLINDER. VEHICLE NEEDS NEW ENGINE. 116,000 MILES AT TIME OF BREAKDOWN. *TR

Mileage: 116,000

Jun 18, 2020

I WAS DRIVING UPON MAKING A LEFT HAND TURN IN THE CITY THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN, THE STABILITY CONTROL LIGHT AND TRACTION LIGHTS ALL LIT UP ON THE DASHBOARD, BASICALLY FELT LIKE THE POWER STEERING GAVE OUT. I'M NOT SURE THE CAUSE OF THIS OR HOW IT CAN BE RESOLVED. I ALSO NOTICED EVERYTIME I REFUEL THE VEHICLE AND START IT UP THE RPMS WILL DROP AS IF THE VEHICLE IS GOING TO SHUT OFF AND BECOMES HESITANT FOR A FEW MINS WHILE PARKED AT THE PUMP AND THEN IT IDLES BACK NORMAL. *TR

Mileage: 73,000

Jun 16, 2020

THERE IS A KNOWN DEFECT TO THE ENGINE WHERE COOLANT LEAKS INTO THE CYLINDER. THE SUGGESTED REPAIR IS TO REPLACE THE LONG BLOCK OF THE ENGINE. THE COOLANT LEAKS WHILE THE CAR IS OFF CAUSING A VERY ROUGH START, AND EVENTUALLY THE COOLANT REACHES A LEVEL WHERE IT IS NOT SUFFICIENT ENOUGH TO KEEP THE MOTOR COOL, CAUSING OVERHEATING. *TR

Mileage: 110,000

Jun 8, 2020

2016 FORD FUSION WAS SPUTTERING WHEN STARTED AND KILLED ONCE. I HAD RECENTLY BROUGHT IT TO FORD AND MY COOLANT WAS VERY LOW. THEY SAID MY SPARK PLUGS NEEDED TO BE CHANGED. GOT IT BACK AND THE NEXT DAY IT WAS WORSE. WHEN I BROUGHT IT BACK TO FORD THEY THEN TOLD ME MY ENGINE NEEDED TO BE REPLACED BECAUSE COOLANT WAS IN MY CYLINDERS AND ON SPARK PLUGS. NOT ONLY DID THEY NOT ADDRESS THIS WHEN THEY CHANGED MY SPARK PLUGS 3 DAYS PRIOR. YOU KNOW DARN GOOD AND WELL THEY SAW THIS AND DID A COMPRESSION TEST ON MY CYLINDERS. THIS IS AN ISSUE WITH MANY FORD FUSIONS AND THEY ARE REFUSING TO REPLACE MY ENGINE WHEN THEY KNOW IT IS A FACTORY DESIGN DEFAULT. IT IS GOING TO COST ME ALMOST 7000 WHICH IS RIDICULOUS WHEN ITS A DEFAULT IN THE ENGINE. *TR

Mileage: 122,000

Jun 7, 2020

AT APPROXIMATELY 70000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE WOULD RUN ROUGH WHEN STARTED BUT WOULD SMOOTH OUT AND OPERATE FINE. THE CHECK ENGINE LIGHT WENT OFF AFTER A FEW DAYS AND WOULD REPEAT EVERY WEEK OR SO. AT 73000 MILES THE CHECK ENGINE CAME ON AND THE ENGINE WAS MISFIRING. TOOK TO THE FORD DEALER AND WAS DIAGNOSED AS P0301 AND P0316 CYLINDER 1 MISFIRE. PRESSURE TESTED COOLANT SYSTEM LOSING PRESSURE. TRIED TO REMOVE #1 SPARKPLUG COULD NOT BE REMOVED. DIAGNOSED "MOST LIKELY NEEDS A LONG BLOCK BECAUSE OF SPARK THREADS AND SHORT BLOCK ISSUES WITH THESE". ESTIMATED COST $7000. THE DEALER FILED A REQUEST WITH FORD FOR COST RELIEF WHICH, AFTER A WEEK, WAS DENIED. I CALLED FORD CUSTOMER RELATIONS AND ASKED FOR HELP ON ESCALATING THE ISSUE AND WAS TOLD TO HAVE THE DEALER FILE AN APPEAL WHICH I HAVE REQUESTED. SEEMS LIKE A COMMON PROBLEM WITH THIS ENGINE GIVEN THE COMPLAINTS HERE AND THE COMMENTS FROM THE DEALER PERSONNEL.

Mileage: 73,000

May 22, 2020

STARTED OUT AS CYLINDER 3 MISFIRE, NORMAL HIGHWAY DRIVING, I REPLACED PLUGS AND COIL PACKS, DID NOT HELP. THEN ENGINE OVER HEATED, CHECKED COOLANT WHICH WAS LOW. SHORTLY AFTER REALIZED COOLANT HAS BEEN LEAKING TO NOWHERE AND WHITE SMOKE STARTED COMING OUT OF THE TAIL PIPE. AFTER SOME RESEARCH I FIND OUT THIS A PROBLEM FORD KNOWS ABOUT, SO IM HOPING THEY ARE HELD RESPONSIBLE. *TR

Mileage: 66,800

May 21, 2020

COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR

Mileage: 96,000

May 18, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND JERKED ABNORMALLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CHECK MANUAL MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GREENWAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,888.

Mileage: 56,888

May 13, 2020

MY CAR HAS BEEN RUNNING FINE. A FEW DAYS AGO, IT SUDDENLY OVER HEATED. FLUID LEVELS WERE FINE. AFTER LETTING IT COOL OFF, I WAS ABLE TO DRIVE IT HOME. IT'S BEEN RUNNING FINE AGAIN UNTIL YESTERDAY. OUT OF NOWHERE, IT OVER HEATED AND ONCE AGAIN FLUID LEVELS WERE FINE. I LET IT COOL DOWN AND DROVE IT HOME WHICH WAS ONE STREET OVER. IT STARTED RUNNING ROUGH AND AS SOON AS I TURNED IN THE DRIVEWAY, WHITE SMOKE STARTED COMING OUT OF THE TAILPIPE. *TR

Mileage: 59,000

Apr 27, 2020

THE CAR WAS BOUGHT NEW 4 AND 1/2 YEARS AGO AND HAS 104,000 MILES. ALL SERVICE WORK HAS BEEN DONE BY A FORD DEALERSHIP. THE CAR DEALERSHIP SAID THE CAR WAS OKAY 3 MONTHS AGO. ONE DAY, THE ENGINE STARTING RUNNING ROUGH WITH WHITE SMOKE COMING OUT OF THE EXHAUST. THE DEALERSHIP SAID IT PULLED A CODE P02300, WHICH MEANS THE #2 CYLINDER IS MISFIRING. FROM OUR RESEARCH, THE 2017 FORD FUSION HAD A RECALL ON THE EXACT SAME ENGINE FOR THE SAME ISSUES. THIS IS ALSO A KNOWN PROBLEM FOR MANY FORD SERVICE DEALERSHIPS. THE FIX FOR THIS IS REPLACING THE ENGINE.

Mileage: 104,000

Apr 8, 2020

I BOUGHT THE CAR NEW. SEVERAL MONTH'S AGO I HEARD WATER SLOSHING CHECK ENGINE LIGHT CAME ON, OVERHEATING LIGHT ALONG WITH MANY OTHERS. THE CAR SHUT OFF ON A VERY BUSY HIGHWAY ALMOST CAUSED ME TO GET FROM BEHIND. THE CAR WAS NOT OVERHEATING. REPLACED WATER PUMP, COIL PACK, PLUGS, SEVERAL SENSORS. DDREOVER AGAIN VEH SHUT OFF SAMETHING. TOOK TO SHOP #1 FOUND COOLANT IN THE ENGINE CRACK BLOCK. NOW ITS AT FORD DEALERSHIP DIAGNOSED SAMEE AS SHOP #1. CALLED FORD THEY STATED NOTHING THEY WILL DO. FORRDD EXPERT SAID SEVERAL HAS BEEN REPORTED BUT NO RECALL YET

Mileage: 123,000

Mar 28, 2020

SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.

Mar 25, 2020

ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB

Mileage: 73,000

Mar 11, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VAUGHN AUTOMOTIVE GROUP LOCATED AT (1913 HIGHWAY 165 NORTH, OAKDALE, LA 71463, (318)491-4368) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE OIL AND THE SEALS WHICH CAUSED A MISFIRE IN THE ENGINE. THE DEALER STATED THAT THE SEALS WOULD EVENTUALLY DETERIORATE CAUSING THE ENTIRE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Feb 11, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED THE VEHICLE STARTED TO OVERHEAT. THE LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY TO CHECK THE COOLANT LEVEL. THE CONTACT STATED THAT THE COOLANT LEVEL FLUCTUATED UP AND DOWN. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEAK MAY BE AT THE COOLANT RESERVOIR BUT WAS NOT CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. ADDITIONALLY, UPON START UP THE RPM REVVED UP AND THE VEHICLE VIBRATED ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS INTENDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 140,000. *DT VEHICLE WAS TAKEN TO GENGRAS FORD (PLAINVILLE, CT) TO BE DIAGNOSED. CONSUMER WAS INFORMED THAT THE CYLINDERS WERE GETTING COOLANT IN THEM WHICH WAS CAUSING ENGINE TO MISFIRE. CONSUMER STATES THAT THEY RECEIVED A RECALL NOTICE FOR THE SAME ISSUE FOR THEIR 2017 FORD FUSION TITANIUM. MANUFACTURER WAS CONTACTED AND SAID THAT THEY WOULD LOOK INTO THE ISSUE. *DL

Mileage: 140,000

Feb 11, 2020

THROTTLE BODY/FUEL RAIL PRESSURE SENSOR FAILURE. I BELIEVE THAT THERE WAS A RECALL ON THIS PART FOR THE EARLIER FUSION MODELS, BUT NOT THE 2016 MODELS, AND THAT RECALL SHOULD BE UPDATED. WHILE EITHER DRIVING UNDER 40MPH OR SITTING IDLE, THE CAR'S ENGINE WOULD SHUT OFF WHILE THE ELECTRICS WOULD REMAIN ON. THIS CAN CAUSE OTHER VEHICLES TO CRASH INTO ME AND CAUSE SERIOUS INJURY OR WORSE.

Mileage: 90,000

Feb 6, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT FAILURE OCCURRED WHILE IDLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

Dec 20, 2019 Fire

TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT THE ENGINE FRACTURED WHILE DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE FRONT END AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE, WHICH THEN CAUGHT FIRE AND EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.

Mileage: 72,000

Dec 20, 2019

OUT OF NO WHERE 2.5 ENGINE BLOCK ISSUES NO ACCIDENTS MAINTENANCE STAYS UP TO DATE AT ALL TIMES DIDN'T HIT OR BUMP ANYTHING WHEN TO MY CAR ONE MORNING AND IT STARTED SOUNDING LIKE A DIESEL TRUCK WHEN IN IDLE OR PARK NOISE NOT AS LOUD WHEN N DRIVE

Mileage: 111,330

Dec 19, 2019

ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. THIS HAS BEEN DIAGNOSED BY THE LOCAL FORD DEALER, THEY NO IT IS IN AN ISSUE AND CORRECTED THE PROBLEM IN THE 2017-PRESENT VERSIONS OF THE FUSION

Mileage: 65,000

Dec 6, 2019

MY CAR WILL SHUT DOWN AND LOSE ALL POWER WITHOUT NOTICE WHEN I'M AT HIGHWAY SPEEDS. A COMMENT COMES ON THE DASH THAT SAYS SOMETHING LIKE " TRANSMISSION IS NOT IN GEAR" OR SOMETHING LIKE THAT. I'M NOT SURE OF THE EXACT WORDS BECAUSE WHENEVER IT DOES IT I'M LOOKING TO GET TO THE FAR RIGHT LANE SO I CAN COME TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY TO COME TO A STOP, PUT THE CAR IN PARK, TURN IT OFF THEN TURN IT BACK ON. IT'S SO DANGEROUS TO HAVE THE CAR LOSE ALL POWER GOING 70 MPH. I REALLY THINK SOMETHING NEEDS TO BE DONE ON THIS BEFORE SOMEONE GETS KILLED. THIS HAS HAPPENED PROBABLY 5 DIFFERENT TIMES IN THE PAST FEW MONTHS. I DON'T HAVE THE EXACT DATES WHEN IT'S HAPPENED BUT THE LAST TIME IT DID I WAS TRAVELING IN KANSAS CITY AND THOUGHT I WAS GOING TO CAUSE A LARGE ACCIDENT TRYING TO GET MY CAR OVER TO THE SHOULDER WITHOUT POWER.

Mileage: 65,000

Dec 4, 2019

I HAVE THE SAME ISSUE AS PREVIOUS PEOPLE. MY CAR CHECK ENGINE LIGHT CAME JULY 5, 2019 WITH THE CODE P0302 CYLINDER 2 MISFILE. I TOOK THE CAR TO THE DEALERSHIP JULY 8TH 2019 AFTER 2 WEEKS OF BEING UNABLE TO FIGURE OUT WHAT WAS WRONG THEY CALL AND TELL ME I NEED TO PAY $3,340 TO REPLACE THE HEAD GASKET BECAUSE IT WAS BLOWN. I TOWED MY CAR TO AN INDEPENDENT MECHANIC THAT WOULD FIX THE HEAD GASKET FOR HALF THE PRICE. ONCE IT WS THERE THE MECHANIC SAID THE HEAD GASKET WAS FINE AFTER $1,500 OF PARTS BEING REPLACED MY CAR STILL WOULDN'T RUN. I CONTACTED FORD CORPORATE FOR ASSISTANCE ON GETTING THE PROBLEM FIXED. MY CAR WAS TAKEN BACK TO BOB TOMES FORD THE ORIGINAL DEALER THAT SAID THE HEAD GASKET WAS BLOWN. THEY STILL INSISTED IT WAS THE HEAD GASKET AND CONTINUED TO ARGUE. ONCE CORPORATE CONTACTED THEM AND PAID FOR THE TEAR DOWN OF THE VEHICLE I WAS TOLD I NEEDED A WHOLE NEW ENGINE BECAUSE COOLANT LEAKING INTO THE CYLINDER. AFTER SPEAKING WITH OTHER DEALERSHIPS I WAS INFORMED THAT MY ENGINE IN MY FUSION HAS A DESIGN DEFECT CAUSING COOLANT TO LEAK INTO THE CYLINDER FORD IS AWARE OF THE DESIGN DEFECT AND CORRECTED THE DESIGN IN LATE 2017. HOWEVER THEY REFUSE TO ACKNOWLEDGE THAT THEY ARE RESPONSIBLE FOR THE DAMAGES ON MY CAR. MY CAR IS NOT UNDER WARRANTY ANY LONGER SO THE COST OF THE REPAIR WOULD HAVE BEEN OVER $9,000 OUT OF POCKET. FORD HAS AGREED TO HELP ASSIST WITH THE COST SINCE I HAVE DONE MY RESEARCH AND PROVEN THE PROBLEM IS A DESIGN FLAW BY FORD. I WAS TOLD 3 WEEKS AGO THAT THE ENGINES ARE ON BACK ORDER AND WOULD TAKE 5 WEEKS TO COME IN. I RECEIVED A CALL YESTERDAY THAT INFORMED ME I AM NOW LOOKING AT DECEMBER 29TH BEFORE I CAN EVEN GET THE ENGINE IN AND THAT'S NOT EVEN A SET DATE COULD BE LONGER.. FORD NEEDS TO RECALL THIS ISSUE AND STOP SCREWING THEIR CUSTOMERS OVER SINCE IT'S A DESIGN FLAW THAT CAUSED THE PROBLEM. ITS BEEN ALMOST 6 MONTHS I STILL DONT HAVE MY CAR

Mileage: 75,000

Nov 30, 2019

ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. SHOP AND EXTENDED WARRANTY COMPANY SAY THEY SEE THIS OFTEN. FORD HAS SINCE RELEASED AN UPDATED DESIGN WITHOUT THE FLAW, HOWEVER HAS DONE NOTHING FOR THOSE OWNERS THAT HAVE THE FLAW.

Mileage: 61,700

Oct 30, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE AND THE VEHICLE WAS OVERHEATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, HIALEAH, FL 33015, (305) 707-0141) WHERE THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

Oct 28, 2019

THIS IS THE 4TH TIME THIS ISSUE HAS OCCURRED. WHILE DRIVING, MY AC KICKS ON WITH NO WARNING AND I LOOSE ALL POWER TO MY CAR. IT SHUTS DOWN. THIS IS EXTREMELY DANGEROUS AND I SEE SEVERAL PEOPLE COMPLAIN ABOUT IT AND NOTHING HAS BEEN DONE AT THIS TIME. NO RESOLUTION CAN BE FOUND FOR THE PROBLEM. MY CAR SHUTS OFF ON ITS OWN AND THE ONLY WARNING I GET IS KNOWING WHEN MY RADIO CUTS OUT AND MY AC KICKS ON, GET TO THE BREAKDOWN LANE BECAUSE MY CAR IS SHUTTING DOWN.75 MPH ON THE BUSY HIGHWAY.

Mileage: 82,881

Oct 14, 2019

THE CAR WAS BROUGHT INTO DEALER FOR OVERHEATING 3 TIMES AND TWICE FOR COILS AND SPARK PLUGS REPAIR. UPON BUYING THE VEHICLE COMPLAINED OF CARE NOT STAYING IN GEAR. THE PROBLEM THEY CLAIMED WAS FIXED, BUT SEVERAL MONTHS AGAIN ISSUE CAM AGAIN. AT THAT TIME IT WAS REPAIRED UNDER RECALL. THE CAR HAS HAD SEVERAL WARRANTY REPAIRS. ONE OF THE FANS WENT OUT ON THE CAR. REPORTED AT 11 MPH CAR WAS HEATED AT 289 DEGREES. CAR WAS IN PARK WHEN IT PROCEEDED TO STILL MOVE FORWARD IN THE PARKING LOT. EMERGENCY BREAKS HAD TO BE APPLIED AND THE CARE WENT INTO SAFETY MODE AND WAS NOT DRIVEABLE. THIS HAS OCCURRED TWICE WITHIN TWO YEARS.

Mileage: 70,000

Oct 10, 2019

MY CAR'S ENGINE SHUTS OFF AFTER ACCELERATING WITH NO WARNING. IT DOES NOT HAPPEN AFTER A COLD START. IT ONLY HAPPENS AFTER A WARM START. NO ENGINE LIGHTS COME ON DURING THE PROCESS AND MY CAR REMAINS IN MOTION BUT CAN'T ACCELERATE. THE ENGINE STARTS TO SHAKE VIGOROUSLY AS THOUGH IT LOSES 1 OR 2 CYLINDERS. THEN IT SHUTS OFF. I NEED TO SHUT OFF THE CAR AND TURN IT BACK ON TO GET IT GOING, BUT IT BECOMES DANGEROUS WHEN ON THE ROAD. THIS ISSUE ONLY HAPPENS AFTER A SECOND STARTUP OF THE VEHICLE. AFTER RESTARTING THE VEHICLE AFTER THE SECOND FAILED DRIVE, EVERYTHING WORKS CORRECTLY AGAIN. ALL ELECTRICAL SYSTEMS KEEP WORKING WHEN THE ENGINE SHUTS OFF. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS.

Mileage: 94,000

Oct 4, 2019

I DRIVE A 2016 FORD FUSION SE AWD WITH THE 2.0L ECOBOOST/GTDI MOTOR. I WAS AT A GAS STATION REFUELING MY VEHICLE, WITH THE 87 OCTANE FUEL THE OEM CALLS FOR ON THE VEHICLE. I WAS ABOUT 1/4 TANK BEFORE REFUELING AND I FILLED MY TANK UNTIL FULL. UPON STARTING MY CAR, I ALWAYS TURN THE KEY RIGHT BEFORE IGNITION AND WAIT FOR THE FUEL PUMPS TO DRAW GAS TO THE MOTOR, THEN START IT. STARTED SEEMINGLY FINE, HOWEVER, WHILE I WAS RESETTING MY MILEAGE TRIP COUNTERS, I NOTICED, AND FELT MY RPM'S DROP DOWN INTO THE 300-400 AREA AND MY MOTOR SHOOK MY CAR. I KIND OF WAS SURPRISED AS MY CAR HAD NEVER DONE THIS, SO I FIGURED MAYBE IT WAS JUST AN ENGINE STUTTER. BUT THEN UPON WAITING A FEW MORE SECONDS, IT DID IT AGAIN, 4 MORE TIMES AND FELT LIKE MY MOTOR WAS READY TO STALL OUT. I WAS STILL PARKED/STATIONARY BESIDE A GAS PUMP SO I PUT THE CAR IN DRIVE TO GO PARK MYSELF IN AN ACTUAL SPOT SO I WASN'T IN THE WAY OF OTHER VEHICLES. I KEPT MY CAR RUNNING IN PARK TO SEE IF THE RPM'S WOULD DROP AGAIN, BUT UPON WAITING FIVE MINUTES, IT DID NOT. THE RPM'S WERE A BIT WOBBLY THOUGH ON THE TACHOMETER BUT DID NOT SIGNIFICANTLY DROP. NO LIGHTS ON THE DASH CAME ON. I WASN'T TAKING ANY CHANCES, I IMMEDIATELY CALLED THE DEALERSHIP TO HAVE MY CAR SERVICED. TURNS OUT, MY CANISTER PURGE VALVE WAS STUCK IN THE OPEN POSITION. SOUNDS ALL TOO FAMILIAR, ACCOUNTING THAT FORD ISSUED A RECALL FOR THE EXACT SAME ISSUE WITH MANY FORD FOCUS MODELS, WITH THE EXACT SAME MOTOR. THIS IS A SERIOUS ISSUE THAT CAN RESULT IN CRASH/INJURY OR EVEN DEATH. NO LIGHT CAME ON FOR ME AND I ONLY CAUGHT IT BECAUSE I WAS SUPERSTITIOUS ENOUGH TO BRING IT IN REGARDLESS. THIS SHOULD BE INVESTIGATED, IT IS LITERALLY THE SAME ISSUE AND I'M BAFFLED AS TO HOW HIS HASN'T BEEN MADE INTO A RECALL BY NOW. I KNOW I'M NOT THE ONLY ONE WHO HAS FACED THIS ISSUE, SO PLEASE, I ASK FOR THIS TO BE INVESTIGATED AND DEEMED A RECALL AS IT'S A BIG ISSUE.

Mileage: 16,785

Sep 8, 2019

I HAVE A 2012 FORD FOCUS AND AS YOU KNOW A 2016 FUSION AS WELL . SHORTLY AFTER I PURCHASED MY FOCUS I RECEIVED A RECALL FOR THE PURGE VALVE A COUPLE WEEKS AGO MY CHECK ENGIN LIGHT CAME ON AND NOW IT'S DOING THE SAME DYING AT STOP LIGHTS AND EVEN ON MORE THEN ONE OCCASION EITHER DYING WHILE DRIVING OR ONE LAST NIGHT DOING 75 MPH ON FREEWAY IN THE FAST LANE WITH NO SHOULDER AND HEAVY TRAFFIC I CALLED FORD COPRPORTAT AND THEY SAID THERE WERE NO REALLS FOR THIS VEHICLE, I JUST PASSED 60,000 MILES AND NOT MY WARRANTY IS UP.

Mileage: 62,000

Aug 21, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A STRANGE GRINDING SOUND COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. ALSO, AN ABNORMAL BURNING ODOR ENTERED THE CABIN. THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756, 508-473-2800) WHERE IT WAS DIAGNOSED THAT THE SOLENOID AND PURGE CONTROL FAILED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

Aug 13, 2019

2016 FORD FUSION MAKING LOUD RATTLING NOISE FROM ENGINE. NO CHECK ENGINE LIGHT EVER CAME ON, BUT FORD SAYING ENGINE IS CATASTROPHIC ENGINE FAILURE. CONNECTING ROD IN PISTON BROKE LOOSE. HOW DOES NO CHECK ENGINE LIGHT EVER COME ON? THIS COULD HAVE KILLED ME ON THE HIGHWAY. HOW DOES A 3 YEAR OLD CAR WITH 128,000 (MOSTLY HIGHWAY) MILES GO INTO CATASTROPHIC ENGINE FAILURE? CAR HAS BEEN METICULOUSLY MAINTAINED.

Mileage: 128,000

Jul 12, 2019

WHEN ATTEMPTING TO START CAR, IT CLICKS BUT WILL NOT START. I HAD ROAD SIDE ASSISTANCE BOOT BATTERY AND GOT THE CAR TO START, I TOOK THE CAR TO AUTO ZONE TO TEST BATTERY THEY SAID BATTERY IS GOOD. WHEN I ATTEMPT TO TURN OFF THE CAR AND PUT THE CAR IN PARK I CAN REMOVE THE KEYS FROM IGNITION AND OPEN THE DOOR BUT THE CAR NEVER ACTUALLY POWERS COMPLETELY OFF, THE DASH BOARD LIGHTS ARE STILL ON AND MY CAR CHARGER IS STILL WORKING . AFTER SEVERAL ATTEMPTS OF STARTING MY CAR AND SHIFTING TO PARK IT FINALLY DOES POWER ALL THE WAY OFF.

Mileage: 62,000

Jul 11, 2019

COOLANT LEAKS INTO ENGINE, AM TOLD I NEED A NEW ENGINE. CAR WILL BEGIN TO VIBRATE INTERMITTENTLY. FIRST SPEEDEE MECHANIC TOLD NE THE ISSUE. TOOK IT TO FORD, THEY CLAIMED IT WAS SPARKPLUGS AND CALIPER. NEXT DAY CAR VIBRATED, TOOK IT BACK TO FORD THEY AND THEY SAID YES ITS LEAKING COOLANT INTO ENGINE.

Mileage: 69,000

Jul 6, 2019

I WAS DRIVING DOWN THE HIGHWAY AND MY ENGINE LOST POWER. MY CAR WOULD NOT ACCELERATE. I COULD NOT EVEN GO THE SPEED LIMIT. THE DEALER HAD TO REPLACE THE THROTTLE BODY. FORD WAS CHANGING THESE OUT THROUGH THEIR OWN RECALL BUT THAT ENDED YEARS AGO. THIS PROBLEM IS VERY POPULAR OVER THE FORD MODELS AND COULD WIND UP KILLING SOMEBODY WHEN THE ENGINE CUTS OUT. FORD IS NOT STANDING BEHIND THE SAFETY OF THEIR CUSTOMERS AND I FEEL THE NHTSA NEEDS TO STEP IN AND MAKE THIS A MANDATORY RECALL. SOMEONE IS GOING TO DIE FROM THIS AND IT IS ALL ACROSS ALL THEIR MAKES.

Mileage: 44,500

Jul 2, 2019

COOLANT LEAKS INTO ENGINE INTERMITTENTLY WHILE DRIVING THE CAR SHOOK AND VIBRATED. SPEEDEE MECHANIC FOUND THE ISSUE AND TOLD ME TAKE IT TO FORD AS IT IS THE SAME ISSUE AS FORD RECALLS ON FUSION, AND COULD CAUSE A FIRE. TOOK IT FORD, FIRST THEY SAID NO COOLANT LEAK. A WEEK LATER I TOOK IT BACK THEN THEY SAID YES COOLANT IS LEAKING INTO ENGINE AND I HAVE TO PAY FOR A NEW ENGINE.

Mileage: 69,000

Jul 2, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, WHITE SMOKE EMITTED FROM THE EXHAUST TIP. THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO SIMMONS ROCKWELL FORD 7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN CYLINDER NUMBER ONE, THREE AND FOUR. THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD WAS BLOWN. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE, CASE NUMBER: CAS-21838155Y6R8W1. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

Jul 2, 2019

WHILE ATTEMPTING TO PULL OFF AFTER STARTING MY CAR (VEHICLE STATIONARY). THE GEAR SHIFT WOULD READ PARK ON THE DASH AND THE GEAR SHIFT WOULD NOT CHANGE REGARDLESS OF ME MOVING IT. AFTER CALLING MY MECHANIC THE INSPECTION SHOWED THE BUSHING CAME OFF. I RECEIVED A LETTER FROM FORD A FEW DAYS BEFORE ABOUT THE POTENTIAL WARNING OF THE BUSHING POSSIBLY DETERIORATING. I HAVE SPOKEN WITH MULTIPLE FORD REPS AND HAVE BEEN UNABLE TO GET AN APPOINTMENT AFTER BEING TOLD THAT WITH MY CAR BEING EFFECTED NOW, MY PROCESS OF BEING SEEN WOULD BE EXPEDITED. I WAS ALSO TOLD ABOUT HAVING RECEIVED COMPENSATION FOR A RENTAL OR LOANER CAR WHILE MY CAR IS UNABLE TO DRIVE. I THINK FORD IS GIVING ME THE RUN AROUND UNTIL THEY CAN FIND A SOLUTION BUT THAT DOES NOT CHANGE THE FACT THAT I HAVE BEEN EFFECTED TODAY. RICHMOND FORD LINCOLN REFUSED TO SERVICE ME AND TAKE MY CASE NUMBER WHILE BELITTLING CORPORATE THE ENTIRE WAY. I ALSO RECEIVED THE INCORRECT NAME FROM ONE EMPLOYEE. THIS RECALL PROCESS HAS BEEN EXCRUCIATING AND AS A FORD CONSUMER THIS BEING MY SECOND FORD. I AM DEBATING IF THE COMPANY EVEN VALUES ME, I DEFINITELY CAN'T TELL AFTER CONTINUALLY ASKING FOR AN UPDATE. THE LAST REPRESENTATIVE I SPOKE WITH SAID IT ISN'T HIS DEPARTMENT AND SOMEONE WOULD REACH OUT TO ME. HE SAID THAT THE DAY BEFORE. I DON'T KNOW WHAT MY NEXT STEPS ARE BUT FORD IS NOT ASSISTING DURING THIS RECALL SITUATION.

Jul 2, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL SMOKE ODOR. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, IT REVVED. LAST WEEK, WHEN THE VEHICLE WAS STARTED, AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE ENGINE AND A SMOKE ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT STATED THAT THE FAILURE RECURRED YESTERDAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

Mileage: 800

Jun 24, 2019

WHEN I GOT HOME FROM PICKING MY FRIEND'S DAUGHTER UP FROM SCHOOL YESTERDAY, I PULLED INTO THE GARAGE AND TRIED TO PLACE MY VEHICLE IN PARK. AS MY SHIFTER WENT PAST REVERSE IT TURNED ON THE BACK UP CAMERA ON AND STAYED IN REVERSE EVEN THOUGH MY SHIFTER WAS IN PARK. I DIDN'T KNOW WHAT TO DO, I COULDN'T LET OFF THE BRAKE BECAUSE IT CONTINUED TO BACK UP WHEN I DID, SO I PUT THE EMERGENCY BRAKE ON AND TURNED THE CAR OFF. THIS COULD HAVE ENDED A LOT WORSE. IF IT WOULD HAVE HAPPENED WHILE I WAS PICKING MY FRIEND'S DAUGHTER UP FROM SCHOOL, THERE WERE KIDS EVERYWHERE AND I MIGHT NOT HAVE BEEN ABLE TO STOP MY VEHICLE. MY CAR IS A 2016 FORD FUSION TITANIUM, FORD ISSUED A RECALL NUMBERED 18S20 FOR SHIFTER CABLE BUSHINGS GOING BAD IN FORD FUSIONS BETWEEN 2013 AND 2016. I CALLED FORD BUT APPARENTLY MY CARS VIN DOESN'T QUALIFY FOR THE RECALL EVEN THOUGH THE EXACT ISSUE THAT THEY ISSUED THE RECALL FOR, HAPPENED TO MY CAR AND MY CAR IS BETWEEN THOSE YEARS LISTED. THE SHIFTER CABLE CAME OFF AND DIDN'T ALLOW MY CAR TO GO INTO PARK. THE CAR WAS STATIONARY WHEN THIS OCCURRED.

Mileage: 79,000

Jun 18, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER LEAVING THE OFFICE AND WALKING TO THE VEHICLE, THE CONTACT HEARD MUSIC PLAYING IN THE VEHICLE EVEN THOUGH THE KEYS WERE ON HER PERSON AND THE VEHICLE WAS STILL LOCKED. ADDITIONALLY, ON OCCASION, THE AIR CONDITIONER, LIGHTING, AND RADIO WOULD ACTIVATE INDEPENDENTLY WITH THE IGNITION IN THE OFF POSITION AND THE DOORS LOCKED. THE VEHICLE WAS TAKEN TO KOONS FORD OF BALTIMORE (LOCATED AT 6970 SECURITY BLVD, WINDSOR MILL, MD 21244, (410) 298-3800) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED DUE TO SEVERE BATTERY DRAINAGE. ALSO, THE WATER PUMP NEEDED TO BE REPLACED. THE BATTERY AND WATER PUMP WERE REPLACED, AND THE POWER TRAIN CONTROL MODULE WAS UPDATED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 69,084. THE VIN WAS NOT AVAILABLE.

Mileage: 69,084

May 22, 2019

TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.

Mileage: 58,000

May 21, 2019

WHILE IN MOTION (65 MPH) THE VEHICLES ELECTRONIC THROTTLE BODY FAILED, CAUSING THE VEHICLE TO ENTER AN EMERGENCY MODE IN WHICH THE RPMS WERE FIXED AT APPROXIMATELY 1.2K. THE ABILITY TO ACCELERATE WAS LOST COMPLETELY AND THE VEHICLE HAD TO BE COASTED OFF OF THE HIGHWAY. AN IMMEDIATE RESTART OF THE ENGINE DID NOT REMEDY THE ISSUE, BUT AFTER LEAVING THE VEHICLE OFF FOR APPROXIMATELY 5 MINUTES ON THE SIDE OF THE HIGHWAY THE ISSUE WAS RESOLVED, ALLOWING FOR FULL USE OF THE VEHICLE. AFTER THE INCIDENT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE WAS BROUGHT TO THE FORD DEALERSHIP FOR SERVICE. IT WAS DISCOVERED THAT THE THROTTLE BODY HAD "FAILED" AND NEEDED TO BE REPLACED. I KNOW THAT FORD HAS HAD AN ISSUE ON OLDER YEAR THROTTLE BODIES AND THAT A RECALL WAS ISSUED FOR THOSE. I AM HOPING THAT THESE NEWER VEHICLES WILL BE LOOKED AT, AND IF THE ISSUE IS STILL PREVALENT THE RECALL CHANGED TO INCLUDE THEM.

Mileage: 64,323

May 9, 2019

WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.

Mileage: 65,529

May 7, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Apr 11, 2019

PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.

Mileage: 90,000

Mar 27, 2019

IN MAY OF 2017 MY TRANSMISSION WAS CAUSING MY CAR TO JERK FORWARD SEVERELY WHEN EVER I TRIED TO PUT ON THE GAS. A FORD DEALERSHIP REPLACED/FIXED MY TRANSMISSION WHICH WAS UNDER WARRANTEE AT THE TIME. NOW, LESS THEN 2 YEARS LATER AND 22,000 MILES LATER THE EXACT SAME THING IS HAPPENING AGAIN. I BROUGHT IT TO A MACHINIC WHO SAID TO FIX IT, THEY WOULD HAVE TO BASICALLY DO THE EXACT SAME THING THE FORD DEALERSHIP DID TO FIX IT BECAUSE THE TRANSMISSION IS SHOT! NOW I AM JUST OUT OF WARRANTEE I HAVE TO FOOT THE BILL. IT WAS BAD ENOUGH NEEDING A NEW TRANSMISSION JUST A YEAR AFTER GETTING THE CAR, BUT THEN NEEDING ANOTHER NEW TRANSMISSION LESS THEN 2 YEARS LATER IS NOT RIGHT? FORD HAD BEEN NO HELP!

Mileage: 79,000

Mar 9, 2019

2016 FORD FUSION ES STALLS OUT DURING DRIVING DOES NOT MATTER IF VEHICLE IS STATIONARY OR IN MOTION STALLS HAVE OCCURRED IN PARKING LOTS HIGHWAYS AND ROADS THIS PROBLEM OCCURS AT RANDOM TIMES YOU MUST STOP VEHICLE PUT IN PARK AND RESTART

Mar 5, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE MAKING A LEFT TURN DOWN A HILL, THE STEERING FAILED AND A LOUD ABNORMAL NOISE WAS HEARD. ALSO, WHEN BRAKING, THE VEHICLE WOULD SLOWLY DECELERATE AND REMAIN AT 0.8 RPM. FURTHERMORE, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,104.

Mileage: 75,104

Feb 16, 2019

FORD FUSION RECALL: DRIVING ON THE WAY HOME FROM THE STORE AND MY CHECK ENGINE LIGHT CAME ON ALONG WITH A WRENCH SYMBOL AND A NOTE ON MY DASH TO SEE MANUAL WHILE I WAS MAKING A RIGHT TURN I TO MY APARTMENT COMPLEX. I TOOK IT TO AUTO ZONE AND THEY STARTED IT WAS THE THROTTLE BODY AND IT NEEDED TO BE REPLACED, I TOOK IT TO FORD AFTER WHERE THEY SAID IT WAS COVERED AND TO BRING IT IN ON THE 6TH OF FEB TO HAVE IT FIX. BUT THEN WAS TOLD AFTER THEY CONFIRMED IT WAS THE THROTTLE BODY THAT IT WAS NOT COVERED. I ONLY HAD THE CAR 2 YEARS AND ITS PROBLEM AFTER PROBLEM WHICH NOTHING IS COVERED UNDER THE WARRANTY THAT I'M PAYING FOR.

Mileage: 60,000

Feb 4, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. ON SEVERAL OCCASIONS, WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD THEN INDEPENDENTLY ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS SLUGGISH ON MOST OCCASIONS. ADDITIONALLY, THERE WAS AN ABNORMAL NOSING COMING FROM THE FRONT DRIVER'S SIDE WHEEL WELL. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD (LOCATED AT 5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE FAULT CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

Jan 10, 2019

WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.

Mileage: 71,000

Jan 8, 2019

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD HWY 20, BUFORD, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500. *BF. CONSUMER STATED VEHCILE WOULD SOMETMES STALL GOING 20MPH THIS HAS OCCURED AT LEAST 12 TIMES FROM JAN- MAR. IT OCCURS WHEN CONSUMER GETS IN THE VEHICLE AND BEGINS TO PULL OUT. IT IS GETTING HARDER TO CRANK AND SLOWER DELAY. CONSUMER TOOK IT TO THE DEALER AN BUT WAS NOT GIVEN DOCUMENTATION FOR SERVICE PERFORMED ON 4/4/19. CONSUMER HAS CONTACTED THE MANUFACTURER.*JB

Mileage: 42,500

Nov 2, 2018

WHEN I PUT GAS IN THE CAR, IT IS VERY HARD TO START. I HAVE TO PUMP THE GAS AND THEN REV THE ENGINE TO GET IT TO STAY ON. IF I LEAVE IT IN PARK, WITHOUT REVING THE ENGINE, IT WILL STALL OUT. ONCE I GET IT INTO DRIVE AND START MOVING, THE PROBLEM SUBSIDES. THE ONLY OTHER TIME I NOTICE IT, IS IF I AM IDLING ON A HILL. AT THAT POINT, IT WILL STALL WITHOUT CONSTANT FEATHERING OF THE GAS PEDAL. THIS SEEMS TO BE CONSISTENT WITH THE CURRENT RECALL ON SOME OF THE 2016 FORD FUSIONS, BUT MY VIN DOESNT APPEAR ON THE RECALL.

Mileage: 100,000

Nov 1, 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 29, 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR STATIONARY, THE VEHICLE SHUTTERED AND STALLED WITH NO WARNING. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD INC (870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE THE ENGINE WAS REPLACED. THE CONTACT MENTIONED THAT THE FAILURE REOCCURRED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

Mileage: 63,000

Oct 29, 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

Oct 26, 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS EXITING A PARKING LOT, THE VEHICLE SUDDENLY SLOWED DOWN AND SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN HOME. THE CONTACT PLANNED ON TAKING THE VEHICLE TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) ON OCTOBER 27, 2018 FOR DIAGNOSTIC TESTING. THE MANUFACTURER OFFERED TO TOW THE VEHICLE TO THE DEALER, BUT DID NOT OFFER TO PAY FOR A RENTAL. THE FAILURE MILEAGE WAS 32,390.

Mileage: 32,390

Oct 15, 2018

AFTER PUMPING GAS MY VEHICLE WOULD NOT START. AFTER WAITING AND TRYING FOR 10 MINUTES THE VEHICLE STARTED. ABOUT TWO WEEKS LATER WHILE DRIVING A LOUD NOISE WAS COMING FROM THE LEFT SIDE OF MY VEHICLE AFTER PULLING OVER I REALIZED IT WAS COMING FROM MY GAS TANK TOOK IT BACK TO THE DEALERSHIP THEY SAID THAT THEY HAVE NEVER HEARD THAT BEFORE BUT THEY KNEW HOW TO STOP THE NOISE. WHILE DRIVING AND AT A STOP LIGHT MY VEHICLE JUST SHUT OFF WITH NO VEHICLES BEHIND ME, II PUT IT IN NEUTRAL AND IT WENT IN REVERSE AND I WAS ABLE TO PULL MY VEHICLE CLOSER TO THE CURB. COUPLE DAYS LATER MY CHECK ENGINE LIGHT CAME ON AND THE CODE WAS FOR A CANISTER PURGE VALVE. I SEE FORD HAD A RECALL IN 2015 FOR THE SAME PROBLEM WITH THE PREVIOUS MODELS. THIS IS A SAFETY CONCERN AND I AM VERY DISAPPOINTED BECAUSE I JUST PURCHASED MY VEHICLE ON MARCH 31, 2016 AND THE DEALERSHIP I PURCHASED IT FROM WAS NOT HELPFUL AND FORD DID NOTHING.

Mileage: 70,000

Oct 4, 2018

ON MONDAY OCTOBER 1,2018 AT 8 AM I DROVE MY KIDS TO SCHOOL, WENT TO THE GROCERY STORE, AND GAS STATION. MY CAR DROVE FINE. BY 11:00 AM I'M LEAVING HOME HEADING TO WORK AND WHILE IN MY NEIGHBORHOOD DRIVING 25 MPH MY CAR LOST ACCELERATION, BEGAN TO JERK, SHAKE REALLY BAD, AND SHUT OFF. I TURNED IT BACK ON. IT SHOOK AGAIN AND SHUT OFF. I MANAGED TO TURN THE CAR BACK ON AND SLOW ROLL INTO A PARKING SPACE. I WAITED 5 MINS STARTED THE CAR AND SLOWLY DROVE IT BACK HOME. WHEN PULLING INTO MY SPACE. THE CAR LOST ACCELERATION AND THE BRAKE PEDAL WOULD NOT PRESS DOWN. I COULD NOT BRAKE!!!! THE CAR SHUT OFF. WHILE HAVING IT INSPECTED, I STARTED IT AND NOW WHITE SMOKE COMES OUT OF THE TAILPIPE. I DRIVE THE TURNPIKE AT 80 MPH TO GET TO WORK. THIS IS A SERIOUS SAFETY ISSUE. THE CAR WOULDN'T ACCELERATE AND I COULDN'T BRAKE. I COULD HAVE LOST MY LIFE. WHAT IF I HAD MY KIDS WITH ME AND WE GOT IN A BAD ACCIDENT BECAUSE OF THIS??? THIS IS A SERIOUS ISSUE. I JUST BOUGHT THIS CAR ON APRIL 7, 2018. I'VE ONLY HAD IT 6 MONTHS AND HAD THE MAINTENANCE DONE ON IT IN JUNE. I JUST NOW NEED AN OIL CHANGE. I ONLY HAVE 66,611 MILES ON IT. I BOUGHT THE CAR AT 49,000 MILES.

Mileage: 66,611

Sep 28, 2018

VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.

Mileage: 46,800

Sep 3, 2018

18S20 THE TRANSMISSION SHIFTER CABLE DETACHED WHICH CAUSED MY CAR. IT TO SHIFT INTO GEAR. IT IS NOT DRIVABLE AND THE PARTS AREN'T AVAILABLE FOR OVER 3 WEEKS. IT LEAVES ME CAR LESS, AND FORD TOLD ME THEY WOULD T PROVIDE A LOANER VEHICLE.

Mileage: 67,000

Aug 30, 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.

Mileage: 1

Aug 29, 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE CONTACT STATED THAT SHE HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES IN ORDER FOR THE VEHICLE TO WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (EUFAULA FORD, 590 SELMON RD, EUFAULA, OK 74432, (918)-689-7767) FOR DIAGNOSTIC TESTING, BUT NO RESULTS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,394.

Mileage: 76,394

May 15, 2018

ENGINE LOSES ENGINE POWER WHEN DRIVING. PRESSING THE ACCELERATOR PEDAL DOES NOTHING. MUST COAST OR BRAKE UNTIL THE CAR STOPS. POWER STEERING, BRAKING, AND CLIMATE CONTROL SYSTEMS REMAIN FUNCTIONAL; RADIO REMAINS ON; TURN SIGNALS DID NOT WORK. 'TRANS NOT IN PARK' MESSAGE APPEARS ON THE DISPLAY. EVENT HAS OCCURRED THREE TIMES WHEN DRIVING AT HIGHWAY SPEEDS. CRUISE CONTROL WAS ON AND SET DURING AT LEAST TWO TIMES OUT OF THE THREE EVENTS. CAR MAY BE RESTARTED AFTER COMING TO A STOP, SHIFTING INTO PARK AND TURNING KEY TO OFF. APPEARS TO 'RESET' TO WORK CORRECTLY UNTIL THE NEXT UNEXPECTED EVENT OCCURS. CHECK ENGINE LIGHT DOES NOT COME ON. CHIME OCCURS AFTER THE LOSS OF ENGINE POWER. THE CAR DOES NOT SHAKE DURING OR BEFORE EVENT. HAVE NOT EXPERIENCED ANY HARSH OR DELAYED SHIFTING WHEN STARTING FROM STOP OR AFTER SLOWING AND TRYING TO ACCELERATE. THREE IDENTICAL INSTANCES HAVE OCCURRED SINCE DRIVING THIS CAR. IN ONE OF THE THREE INSTANCES, THE KEY WAS BUMPED WITH A KNEE. PRESENT MILAGE IS ABOUT 48000. CAR WAS OBTAINED IN 12/2016. LOCAL FORD DEALER STATES THAT THERE ARE NO RECALLS OR SERVICES OUTSTANDING FOR THIS VEHICLE; DID NOT KNOW OF ANY REPORTED PROBLEMS LIKE THIS. ON MAY 15, 2018 WES MYERS AT BOB SIGHT FORD IN LEE'S SUMMIT, MISSOURI CHECKED TWO OTHER FUSIONS AND NOTED THAT THIS SAME PROBLEM WILL OCCUR IF THE KEY IS BARELY ROTATED BACK - NOT SO MUCH AS TO THINK IT SHOULD TURN OFF THE ENGINE. AS SUCH, HE DID NOT FIND ANYTHING 'WRONG' SINCE OTHER VEHICLES EXHIBIT THE SAME PROBLEM; REPLACING THE IGNITION SWITCH WITH ANOTHER THAT HAS THE SAME PROBLEM WOULD NOT PROVIDE A FIX. ALSO STATED THAT UNLESS THE CAR WAS STILL UNDER THE BUMPER TO BUMPER WARRANTY, THAT FORD WOULD NOT TAKE ANY ACTION. THE VEHICLE LEASING COMPANY (ENTERPRISE) HAS NOT ISSUED ANY NOTICES STATING THIS IS A KNOWN ISSUE WITH THE VEHICLE. NHTSA 9/19/2016, BLACKLICK, OH, IS SIMILAR ISSUE.

Mileage: 40,000

Mar 22, 2018

SHAKING NO POWER WON'T ACCELERATE AND JERKING WHEN BACKING UP

Mileage: 32,000

Feb 16, 2018

WHILE DRIVING AT A STEADY 45 MPH ON A CITY STREET MY FORD FUSION LOST ENGINE POWER. THE TACHOMETER DROPPED TO LESS THAN 500RPM, THE CHECK ENGINE WARNING LIGHT AND THE HAVE DEALER SERVICE VEHICLE LIGHT CAME ON. PUMPING THE GAS PEDAL DID NOT HAVE ANY EFFECT ON RPMS. I WAS ABLE TO COAST TO A SAFE AREA. I TURNED OFF THE ENGINE AND WHEN I RESTARTED THE ENGINE IT WAS STILL IDLING UNDER 500RPM AND THE GAS PEDAL HAD NO EFFECT ON ENGINE SPEED. AFTER THE 3RD RESTART, I COULD GET ENOUGH ENGINE SPEED TO RETURN TO MY HOTEL BUT IT RAN VERY ROUGH WITH THE CHECK ENGINE LIGHT ON. I TOOK THE CAR TO A CARMAX DEALER IN HENDERSON, NV. I PURCHASED IT FROM A DIFFERENT DEALER IN ROSEVILLE, CA. THEY SENT IT TO A FORD DEALER IN HENDERSON. THE DEALER REPLACE THE THROTTLE BODY - ATTACHING THE REPAIR INVOICE. I HAVE NOTICED THAT THIS SEEMS TO BE A COMMON COMPLAINT ONLINE AND THAT FORD SOMEHOW STOPPED NORTH CAROLINA FROM FORCING THEM TO ISSUE A RECALL FOR THIS. IF THIS HAD HAPPENED ON THE FREEWAY IN HEAVY TRAFFIC, THERE WOULD HAVE BEEN ONE HECK OF AN ACCIDENT AS THE CAR RAPIDLY SLOWED DOWN WITHOUT WARNING.

Mileage: 17,882

Nov 16, 2017

ABOUT 2 MONTHS AFTER I PURCHASED MY 2016 FORD FUSION, THE CHECK ENGINE LIGHT CAME ON. BUT A COUPLE DAYS LATER, IT WENT AWAY. NOW AFTER THE CAR SITS OVER NIGHT AND I AWAKE IN THE MORNING TO GO TO WORK, THE CAR CUTS OFF IN THE MIDDLE OF TRAFFIC. IT JUST GOES COMPLETELY DEAD. ITS A GOOD THING I HAVENT BEEN ON THE HIGHWAY WHEN THAT HAPPENS. THE LOSES ALL POWER AND ACCELERATION. I THEN HAVE TO TURN THE SWITCH OFF AND WAIT A FEW MINUTES BEFORE I CAN THEN ACCELERATE AGAIN. IT HAS HAPPENED EVERY MORNING FOR THE PAST MONTH.

Mileage: 56,000

Oct 12, 2017

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STALLED ABRUPTLY AND BEGAN TO SHAKE. THE CONTACT NOTICED THAT THE "WRENCH" AS WELL AS THE ENGINE WARNING LIGHTS ILLUMINATED IMMEDIATELY AFTERWARD. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT, BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AUTO NATION FORD OF KATY, TEXAS WHERE IT WAS DETERMINED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CUSTOMER SERVICE PROGRAM BULLETIN #: 16V32, HAD EXPIRED ON THE VEHICLE SEPTEMBER 30, 2017 REGARDING THE THROTTLE BODY FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

Mileage: 7,000

Aug 14, 2017

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 40 MPH, THE CHECK ENGINE AND WRENCH ICON INDICATORS ILLUMINATED. ALSO, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. PARK FORD OF TALLMADGE, OHIO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. AUTONATION FORD WESTLAKE IN WESTLAKE, OHIO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR A BUYBACK. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Jul 31, 2017

CAR SLOWS DOWN,JERK,SHAKE & LIGHT COMES ON WITH A PICTURE OF A WRENCH WHILE YOU ARE DRIVING ON THE FREEWAY OR ON THE ROAD FEARFUL OF CAUSING AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES IN ONE DAY. THE CAR HAS BEEN PARKED IN THE DRIVEWAY & NOW THE RECALLS HAVE BEEN LOOKED TO DISCOVER A TOTAL OF 3 RECALLS ON THE FORD FUSION.THE FORD SERVICE DEPARTMENT INDICATES FROM YOUR DESCRIPTION THIS SOUNDS LIKE A THROTTLE BODY ISSUE WHICH IS A KNOWN PROBLEM.

Mileage: 20,000

Jun 25, 2017

WAS DRIVING DOWN HE HIGHWAY AT APPROXIMATELY 70 MPH WHEN THE CAR JUST STARTED DECELERATING ON ITS OWN DOWN TO 30 MPH. THE "CHECK MANUAL" INDICATOR CAME ON, ALONG WITH A PICTURE OF THE ENGINE AND A WRENCH. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF FOR A FEW MINUTES, AND THEN TURNED IT BACK ON. THIS TIME THE WARNING LIGHT CAME ON IMMEDIATELY. I COULDN'T EVEN MOVE 30 FEET. HAD TO BE TOWED FROM THE SIDE OF A BUSY HIGHWAY.

Mileage: 15,650

Jun 8, 2017

DRIVING 25 MPH DOWN SIDE STREET, WHEN CAR LOST POWER AND ALMOST STALLED. ENGINE CHECK LIGHT AND WRENCH LIGHT WENT ON, AND ENGINE CUT OUT. RESTARTED CAR AND WAS ABLE TO PULL OFF OF ROAD. WAITED A FEW MINUTES AND CAR RESTARTED, LUCKILY WAS ONLY 1/2 MILE FROM HOME. CAR DIES AGAIN IN DRIVEWAY. CALLED FORD TO HAVE THEM PICK IT UP, WHICH THEY DID. SERVICE THOUGHT IT WAS THROTTLE BODY. PICKED UP CAR NEXT DAY AND IT WAS THROTTLE BODY, WHICH THEY REPLACED. FORD SERVICE KNEW OF PROBLEM, BUT I HAD RECEIVED NO NOTIFICATION OF PROBLEM. THIS IS A MAJOR SAFETY PROBLEM. I AM LUCK I WASN'T GOING 70 ON FREEWAY.

Mileage: 15,000

May 23, 2017

WHILE DRIVING ON I75 IN FLORIDA THE CAR LOST POWER 3 TIMES. JUST MISSED CAUSING BAD ACCIDENTS. DEALER CLAIMS IT WAS ELECTRONIC THROTTLE BLOCK FAILURES. LOOKING ON LINE THOUSANDS OF FUSION OWNERS HAVE HAD THE SAME PROBLEMS SINCE 2006 YET FORD HAS NEVER BEEN FORCED TO HAVE A RECALL.

Mileage: 11,000

May 19, 2017

WHILE DRIVING TODAY, I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE VEHICLE BEGAN TO VIBRATE ABNORMALLY, AND THEN THE POWER WENT OUT. I BEGAN TO SMELL SMOKE, AND I ALMOST HIT THE VEHICLE IN FRONT OF ME BECAUSE I COULDN'T CONTROL MY CAR! ONCE I FINALLY CAME TO A STOP, I WAS ABLE TO RESTART IT AND PULL OVER TO A SAFER AREA-- BUT THE SMOKE REMAINED. I BELIEVE THE THROTTLE BODY IS MALFUNCTIONING, WHICH IS UNACCEPTABLE ON AN ALMOST-NEW CAR.

May 18, 2017

THE ETB (ELECTRONIC THROTTLE BODY) HAS FAILED TWICE. ONCE CAUSING COMPLETE MECHANICAL FAILURE, THE OTHER CAUSING THE VEHICLE TO GO INTO LIMP HOME MODE. I'VE READ THOUSANDS OF SIMILAR REPORTS ABOUT 2013-2016 FUSIONS DOING THE SAME THING. THIS HASN'T COSTED ME ANY MONEY BUT IT'S EXTREMELY DANGEROUS, FOR THE CAR WONT MOVE OVER 8 MPH SUDDENLY.

Mileage: 11,800

May 10, 2017

MY CAR BARELY PICKS UP SPEEDS I HAVE TO PUT MY FOOT ALL THE WAY DOWN FOR IT TO CATCH SPEED. MY RADIO ONLY WORKS ON ONE STATION OTHER STATION GIVES OUT LOTS OF STACKED

Apr 15, 2017

TRAVELING SOUTH BOUND ON FLORIDA RT 54 IN HEAVY TRAFFIC, ENGINE SHUT DOWN,RESTARTED AFTER 15 MIN,TOOK VEHICLE TO PARK FORD IN WESLEY CHAPPLE FL.GOT VEH. BACK 3 DIFFERENT TIMES SAME PROBLEM IN DIFFERENT LOCATIONS T

Mileage: 3,200

Feb 26, 2017

MADISON, WI,WEST BELTLINE HWY, HEADED WEST BOUND IN MIDDLE LANE, JAN 21, 2017, 11:00AM: AT 60 MPH ON 6 LANE HWY CAR SUDDENLY SLOWED TO A CRAWL. A WRENCH ICON APPEARED ON THE DRIVER'S DASH PANEL WITH STATEMENT "CHECK OWNER MANUAL". AS CAR SLOWED TO A CRAWL (BUT DID NOT SHUT OFF) WAS ABLE TO MANEUVER IN TRAFFIC SAFELY TO THE BREAKDOWN LANE W/O CONTROL OF CAR OTHER THAN STEERING (AUTO STEERING CONTINUED TO FUNCTION). I PRESSED THE ACCELERATOR BUT NO RESPONSE. THIS WAS REPEAT OF A SIMILAR INCIDENT ON JAN 11. TURN OFF CAR, WAITED 1 MINUTE AND DID A RE-START (MUCH LIKE MY DESK TOP PC. IMMEDIATELY DROVE TO MIDDLETON (WI) FORD DEALER WHO HAD WORKED ON CAR PREVIOUS WEEK (JAN 13-17) FOR SAME FAILURE (A BENT WIRE FOUND). DURING THE JAN 13-17 PERIOD THE DEALER IN A ROAD TEST EXPERIENCED THE SAME FAILURE. LEFT CAR WITH DEALER FOR A 8 DAYS WHILE OUT OF TOWN. DEALER COULD NOT REPEAT FAILURE. APPARENTLY DISCUSSED WITH FORD HQ. WAS TOLD THE FILE WOULD BE KEPT OPEN AND THE BRING IT IN AGAIN IF IT FAILED. MY WIFE NOW CALLS CAR THE "DEATH TRAP" AND REFUSES TO RIDE IN IT!

Mileage: 39,000

Feb 14, 2017

I WAS DRIVING MY 2016 FORD FUSION ON THE HIGHWAY GOING APPROXIMATELY 70-75 MPH. I SUDDENLY LOST ALL POWER AND THE CAR WOULD NOT ACCELERATE. I WAS LUCKILY ABLE TO GET TO THE SHOULDER. THE ORANGE WRENCH LIGHT WAS ON, THE INSTRUMENT PANEL SAID SEE OWNERS MANUAL AND THE CAR WAS SHUDDERING AND SHAKING. IT WAS LATE AT NIGHT IN A VERY REMOTE AREA. I TURNED THE CAR OFF AND WAS ABLE TO RESTART IT AND GET TO MY DESTINATION. THE NEXT DAY THE SAME THING HAPPENED. DRIVING ON VERY REMOTE HIGHWAY GOING APPROX 75 AND CAR LOSES ALL POWER AND DIES. THIS TIME THERE WAS A TRUCK BEHIND ME AND HE HAD TO SWERVE INTO THE ONCOMING LANE TO AVOID REAR ENDING ME. I WAS ABLE TO GET OVER BUT NOT OUT OF MY LANE. CAR WAS SHUDDERING AGAIN, WARNING LIGHTS ON INSTRUMENT PANEL. CAR STARTED AFTER 2 TRIES. I HAD TO HAVE MY HUSBAND DRIVE 7 HOURS TO GET ME AND PUT THE CAR UP ON A RENTED UHAUL CAR TRANSPORT AND DRIVE 7 HRS BACK HOME TO THE DEALERSHIP. THEY SAID THE ELECTRONIC THROTTLE BODY FAILED. THIS IS A KNOWN PROBLEM. VERY VERY DANGEROUS SITUATION, AND VERY SCARY. I CALLED FORD AND THEY ARE AWARE OF THIS PROBLEM BUT HAVE NOT NOTIFIED OWNERS YET.

Mileage: 8,000

Nov 6, 2016

FOR THE SECOND TIME MY FORD FUSION'A ELECTRONIC THROTTLE BODY MALFUNCTIONED WHILE IN TRAFFIC. THE CAR WILL NOT ACCELERATE OR MAINTAIN SPEED. DURING BOTH OCCURRENCES THE SUDDEN LOSS OF ENGINE POWER NEARLY CAUSED ME TO BE STRUCK BY OTHER VEHICLES. THE MOST RECENT OCCURRENCE HAPPENED WHILE IN BUSY INTERSTATE HIGHWAY TRAFFIC. THIS ISSUE IS WELL DOCUMENTED AND WELL KNOWN OF BY FORD AND THE NHTSA. THE FIRST TIME THIS HAPPENED THE DEALER WOULD ONLY REPROGRAM THE ECU DESPITE ME ASKING THEM ABOUT THE ETB. THE CAR IS EXTREMELY UNSAFE TO DRIVE AND SHOULD BE RECALLED IMMEDIATELY. THE NHTSA AND FORD ARE FAILING TO MEET THEIR OBLIGATION TO CONSUMER SAFETY BY PUSHING THIS ISSUE ASIDE.

Mileage: 8,841

Sep 22, 2016

THE VEHICLE STARTS RUNNING ROUGH, STEERING BECOMES LOOSE, THE WRENCH LIGHT COMES ON WITH THE MESSAGE 'CHECK OWNERS MANUAL', THEN THE ENGINE STALLS. THIS HAPPENS WHEN THE CAR IS IN MOTION. IT HAS HAPPENED TWICE AT LOW SPEED ~35 MPH AND ONCE AT HIGH SPEED ~70 MPH. WE HAVE HAD IT IN THE FORD DEALER TWICE. THE FIRST TIME THEY SAID THERE WAS NO CODE SO THEY COULDN'T DO ANYTHING. THE SECOND TIME THEY SAID THEY REPROGRAMMED THE PCM WITH A RECALL 16B32. I WILL DROP IT OFF THIS MORNING FOR THE 3RD TIME.

Mileage: 12,775

Sep 21, 2016

I HAVE A 2016 FORD FUSION THAT I PURCHASED IN FEBRUARY OF THIS YEAR. IT HAS LOST POWER FOUR TIMES IN THE LAST THREE DAYS THAT I HAVE DRIVEN IT, TWICE IN RUSH HOUR TRAFFIC HEADING TO AND FROM DALLAS FOR WORK. A WRENCH WILL SHOW UP ON THE DASHBOARD, A MESSAGE SAYING "SEE MANUAL" WILL POP UP, AND THE VEHICLE FAILS TO ACCELERATE. I CANNOT PULL THE VEHICLE OVER OUT OF THE WAY OF ONCOMING TRAFFIC BECAUSE IT WILL NOT ACCELERATE AT ALL. I'VE TAKEN THE CAR INTO THE DEALERSHIP TWICE. THE FIRST TIME WAS THIS PAST MONDAY. I WAS TOLD THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND A NEW THROTTLE BODY AND THAT THE CAR WOULD BE FINE AFTERWARDS. ON MY WAY HOME YESTERDAY, DURING RUSH HOUR TRAFFIC ON A BUSY FOUR LANE HIGHWAY WORK NO SHOULDER TO PULL OFF ON BECAUSE OF CONSTRICTION, MY VEHICLE LOST POWER AGAIN. I WAS ABLE TO TURN THE CAR OFF AND ON AND MAKE IT TO THE DEALERSHIP. THEY REPLACED ANOTHER PART AND ONCE AGAIN TOLD ME THAT THE ISSUE WAS FIXED. MY ISSUE IS NOT WITH THE DEALERSHIP, IT IS WITH FORD MOTOR COMPANY. I HAVE CONTACTED THEM TWICE REGARDING MY VEHICLE AND I HAVE YET TO RECEIVE A CALLBACK. I PURCHASED THIS VEHICLE BRAND NEW. THE ISSUE IS A KNOWN ISSUE TO FORD, BUT THERE HAS YET TO BE A RECALL. DO I HAVE TO DIE IN MY VEHICLE ON 35E IN AN ACCIDENT BEFORE SOMEONE DOES SOMETHING ABOUT THIS? I'M AFRAID TO PUT MY CHILDREN IN THIS VEHICLE AS IT PUTS MY FAMILY'S AND MY LIFE IN IMMINENT AND SUBSTANTIAL DANGER. PLEASE HELP ME WITH THIS I ISSUE. I CAN'T CONTINUE TO DRIVE THIS VEHICLE.

Mileage: 9,350

Sep 15, 2016

WHILE DRIVING DOWN THE HIGHWAY IN CONGESTED TRAFFIC THE VEHICLE SUDDENLY LOST ALL ENGINE POWER. THE ENGINE AND CAR STARTED SHAKING AND THE ENGINE IDLED BACK AND FORTH BETWEEN 1000 AND 2500 RPM'S. A MESSAGE APPEARED ON THE INFORMATION SCREEN "SEE MANUAL". THE CAR HAD NO ACCELERATION AT ALL AND I HAD TO COAST THROUGH SEVERAL LANES OF TRAFFIC TO THE SHOULDER. ALL ELECTRICAL REMAINED WORKING. JUST NO ENGINE POWER AT ALL. I SHUT THE VEHICLE OFF AND STARTED IT BACK UP, IT STRUGGLED TO START AT FIRST. WHILE DRIVING TO THE FORD DEALERSHIP FOR REPAIRS THE SAME PROBLEM OCCURRED TWICE MORE. DURING NORMAL DRIVING. NO INTENSE ACCELERATION. CRUISING TRAFFIC AT AROUND 65 MPH. IT WAS A VERY DANGEROUS SITUATION TO LOOSE ALL ACCELERATOR POWER IN THE MIDDLE OFT OF A 5 LANE HIGHWAY. I HAD SEVERAL CLOSE CALLS TRYING TO DRIFT ACROSS LANES OF TRAFFIC AS I DID NOT WANT TO USE THE BREAK AND COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. I WAS VERY AFRAID THERE WOULD BE A CRASH. SEVERAL OF MY COWORKERS THAT HAVE THE SAME VEHICLE HAVE HAD VERY SIMILAR ISSUES WITH THEIR VEHICLES. DRIVING AND SUDDEN POWER LOSS. LUCKILY NO INJURIES OR CRASHES TO DATE. APPARENTLY THERE IS A RECALL FOR THE THROTTLE BODY BUT OUR FLEET COMPANY ELEMENT NEVER RECEIVED A RECALL NOTICE, NOR PASSED THAT ONTO US.

Mileage: 12,900

Sep 10, 2016

THIS IS AN ISSUE THAT HAS GROWN. I HAVE DOCUMENTED PROOF THAT DATES BACK TO MARCH 2016. THIS ISSUE IS AN ESCALATION OF OLD PROBLEM THAT FORD REFUSES TO ACKNOWLEDGE IS AN ISSUE. I SAY THIS BECAUSE THERE IS NO CURRENT RECALL ON THIS ISSUE. ON 9/03/2016, I WAS DRIVING ON WEST GEORGIA RD IN SIMPONVILLE SC WHEN ALL IF A SUDDEN THE CAR JERKED. THEN A WRENCH AND CHECK ENGINE LIGHT CAME ON. I CAR STARTED TO LOSE POWER. LUCKILY, NO CAR WAS TRAILING BEHIND US OR I'M SURE IT WOULD HAVE RAN INTO THE BACK OF US. I SAY THIS BECAUSE MY FOOT WAS ON THE GAS PEDAL SO A CAR BEHIND ME WOULD NOT HAVE KNOWN TO SLOW DOWN TIL TOO LATE. I HAD JUST TAKEN MY CAR TO THE DEALERSHIP THE WEEK BEFOR FOR A SECOND TIME DUE TO CAR STALLING RIGHT AFTER A TAKE OFF FROM A STOP. EACH TIME TO BE TOLD NOTHING IS WRONG AND THE CHECK ENGINE LIGHT BE TURNED OFF. EACH TIME SERVICE PERSON SAYS BRING IT BACK IF CHECK ENGINE LIGHT STARTS BLINKING OR HAS A RED DOT BECAUSE SOMETHING THEN IS WRONG. AFTER THIS INCIDENT I MAKE A FORMAL COMPLAINT TO FORD. A MANAGER CALLS ME AND I RETURN HER CALL. SHE ASKS ABOUT WHAT HAPPENED AND I TELL HER. I ALSO TELL HER FORD HAD AN ISSUE. IT'S DANGEROUS TO DRIVE A CAR THAT AT ANYTIME MAY LOSE ACCELERATION WHILE DRIVING AND CAUSE AN ACCIDENT. I PRAY THIS DOESN'T HAPPEN TO MY FAMILY. I BOUGHT THIS CAR AFTER RESEARCHING IT WAS JUST AS GOOD AS A TOYOTA OR HONDA. SHE SUGGESTS I TAKE IT TO A DIFFERENT DEALERSHIP WHICH I SAY I ALREADY HAVE PLANS TO. BUT SHE ALSO SAY TO HAVE A TECHNICIAN RIDE WITH ME TO GIVE POINTERS ON HOW TO DRIVE TO AVOID THE STALLS. MY EXPERIENCE WAS NOT A STALL. IT WAS A LIST OF POWER WHILE DRIVING A CAR I PURCHASED NEW LESS THAN A YEAR AGO. THE 2ND DEALERSHIP SAYS IT'S A THROTTLE BODY ISSUE. IT CAN BE REPAIRED BUT APPOINTMENT NOT TIL 21ST. PLUS NO LOANER CAR. I HAVE TO WORK TO LIVE AND PAR FOR THAT CAR. FORD NEEDS A RECALL BEFORE THERE'S A DEATH.

Mileage: 22,400

Sep 6, 2016

2016 FORD FUSION, 2.5L ENGINE, 10,500 MILES. WHILE DRIVING STRAIGHT ON A TWO LANE ROAD, CONSTANT SPEED, 55MPH, I EXPERIENCED A SUDDEN LOSS OF POWER FOLLOWED BY THE ENGINE STALLING. ALTHOUGH THERE WERE CARS BEHIND ME I WAS ABLE TO PULL OVER TO THE SHOULDER. THE 'CHECK ENGINE' LIGHT TURNED ON, I CYCLED THE IGNITION AND WAS ABLE TO DRIVE THE VEHICLE ONCE AGAIN, ALTHOUGH THE CHECK ENGINE LIGHT WAS STILL ON. AFTER STOPPING FOR A BRIEF PERIOD, I CONTINUED ON MY JOURNEY HOME ENGINE LIGHT STILL ON. WHEN ACCELERATING ONTO THE EXPRESSWAY INTO RUSH HOUR TRAFFIC, I ONCE AGAIN EXPERIENCED A SUDDEN LOSS OF POWER FOLLOWED BY STALLING OF THE ENGINE. FORTUNATELY I WAS ABLE TO GET THE CAR TO THE RIGHT SHOULDER. I RECYCLED THE IGNITION AGAIN AND IT OCCURRED TO ME THAT I COULD DRIVE THE CAR WITHOUT STALLING ONLY BY PUSHING THE THROTTLE VERY LIGHTLY. I GOT THE CAR HOME AND TOOK IT TO THE DEALER THE NEXT DAY USING VERY LIGHT THROTTLE APPLICATION. DEALER VERIFIED ISSUE AND REPLACED THE ELECTRONIC THROTTLE BODY: "VERIFIED STALLING AND CHECK ENGINE LIGHT. IDS RETRIEVE CODE P2112, PERFORMED PPT DV, REPLACED THROTTLE BODY PER PPT. CLEARED CODE AND RETEST. SYSTEM PASSED"

Mileage: 10,500

Sep 1, 2016 Crash

MY 18 YEAR OLD DAUGHTER WAS DRIVING THE FUSION ATTEMPTING TO ENTER A HIGHWAY RAMP (ROUTE 22 IN SPRINGFIELD NJ) TO GO DORM SHOPPING FOR SCHOOL. UPON ENTERING THE HIGHWAY AND ACCELERATING ON THE RAMP THE VEHICLE STALLED AND BECAME UNRESPONSIVE TO ACCELERATION WHILE PRESSING DOWN IN THE PEDAL. THE VEHICLE BEHIND HER BEGAN TO ACCELERATE; THE FUSION THEN LOST ALL POWER, THE VEHICLE STUCK HER IN THE REAR AND PUSHED MY DAUGHTERS FUSION INTO AN ACTIVE LANE WITH TRAFFIC TRAVELING AT 55 MPH AND UP. THERE WAS MINOR AESTHETIC DAMAGE TO THE FUSION. BUT THAT IS NOT MY CONCERN IN THE LEAST! THE FUSION WAS STUCK ON AN ACTIVE HIGH SPEED HIGHWAY, MY DAUGHTER COULD OR SHOULD HAVE EASILY BEEN SERIOUSLY INJURED OR KILLED! THIS IS THE DEMARCATION OF A NEAR MISS! THE CHECK ENGINE LIGHT CAME ON WITH THE 'WRENCH ICON' THE VEHICLE HAD TO BE TOWED TO A LOCAL DEALER. THEN THERE ARE 100'S OF ARTICLES PERTAINING TO INJURIES AND FATALITIES DUE FAULTY THROTTLE BODIES! FORD SALES FAILED TO MENTION THAT DURING THE SALE! I STOPPED AT FORD SERVICE THIS MORNING TO ADVISE THEM OF THE DETAILS OF THE INCIDENT AND THE SERVICE ADVISOR STATED 'AH YEAH GOTTA BE THE THROTTLE BODY' 'HAPPENS ALL THE TIME' 'THERE WAS A BAD BATCH'!

Mileage: 8,000

Aug 29, 2016

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE CAME TO A COMPLETE STOP, SHOOK, AND STALLED. THE VEHICLE WAS ABLE TO RESTART. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.

Mileage: 9,700

Aug 25, 2016

LOST ALL POWER TO THE VEHICLE WHILE GOING 45 TO 50 MPH. TERRIBLE SITUATION TO BE IN AND WOULD NOT WANT THIS TO HAPPEN TO OTHERS. FORD KNOWS THIS IS AN ISSUE AND NEEDS TO DEAL WITH IT BETTER

Mileage: 13,000

Aug 12, 2016

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND STALLED. THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,900.

Mileage: 10,900

Jul 1, 2016

ON A CITY STREET, MY VEHICLE SUDDENLY LOST POWER--ACCELERATOR WOULD NOT WORK. CAR WAS SHUDDERING. WARNING LIGHT SHOWING A WRENCH CAME ON. ANOTHER WARNING LIGHT SHOWING AN ENGINE ALSO CAME. ON. TURNED ENGINE OFF. DROVE A SHORT DISTANCE, THEN THE SAME THING HAPPENED AGAIN. HAD VEHICLE TOWED TO THE FORD DEALER. FORD REPLACED THE THROTTLE BODY & MOTOR ASSEMBLY UNDER WARRANTY.

Mileage: 11,600

Jun 23, 2016

ON (3) SEPARATE OCCASIONS NOW MY CAR HAS STALLED OUT WHILE DRIVING ON A STREET AND GIVEN ME THE "WRENCH" CHECK OWNERS MANUAL ALERT ON THE DISPLAY. AS I DO ALL I CAN TO GET OUT OF THE LINE OF TRAFFIC AND OFF THE THE SIDE OF THE ROAD, THE CAR SPUTTERS, SHAKES AND STALLS OUT. TURN OFF THE KEY, WAIT A FEW SECONDS, OPEN AND CLOSE THE DOOR (SO ALL ELECTRONICS ARE OFF) AND SOMETIMES THE CHECK ENGINE LIGHT COMES ON WHEN IT STARTS AND IT RUNS FINE. SOME TIMES, IT STARTS AND SHAKES AND SPUTTERS AND STALLS. ON ALL OCCASIONS, I HAVE EVENTUALLY BEEN ABLE TO GET IT TO "LIMP" HOME. THE LAST TIME (3RD TIME) I CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALER. THE SHOP TOLD ME THIS IS THE 5TH OR 6TH 2016 FORD CAR (FUSION, FIESTA OR FOCUS) THIS MONTH WITH THE SAME ISSUE. 2ND FUSION AND THE ONE PRIOR TO MINE HAD 400 MILES ON IT! THINKS IT'S EITHER THE THROTTLE BODY OR THE THROTTLE BODY POSITIONING SENSOR. HAS THROWN CODES P2111 AND P2112. (ONE MEANS FLAP IS OPEN, ONE MEANS FLAP IS CLOSED) IT'S BEEN 3 DAYS AND I HAVE JUST BEEN TOLD I'M LOOKING AT ANOTHER 6 AT A MINIMUM. (THIS IS NOT THE SHOP'S FAULT IN MY OPINION AS THEY HAVE BEEN NOTHING BUT NICE AND CONSIDERATE TO ME) DON'T KNOW WHAT THE DEAL IS BUT SOMEONE IS GOING TO GET SERIOUSLY HURT.

Mileage: 14,500

Jun 18, 2016

MY BRAND NEW FORD FUSION SHUT DOWN ON ME IN THE MIDDLE OF A BUSY HIGHWAY IN ATLANTA! I WAS DRIVING AND ALL OF A SUDDEN IT SLOWED DOWN AND WOULDN'T ALLOW ME TO PRESS THE GAS. THE VEHICLE STARTED SHAKING VERY BADLY AND I HAD TO FIND A WAY TO STEER THE CAR ALL THE WAY OVER TO THE SIDE OF THE HIGHWAY. THIS WAS THE WORSE AND MOST FRIGHTENING EXPERIENCE THAT I HAVE EVER HAD IN MY LIFE! I WAS TOLD THAT THIS PROBLEM WAS DUE TO A THROTTLE BODY ISSUE. I AM VERY DISAPPOINTED WITH FORD.

Mileage: 8,300

Jun 13, 2016

I WAS ON THE INTERSTATE. ALL OF A SUDDEN A WRENCH AND THE WORDS SEE MANUAL APPEARED. THE CAR WOULD NOT GIVE GAS (SLOWLY CUT OFF), AND CAR STARTED SHAKING. WAITED ABOUT 6 MINUTES AND GOT BACK ON THE ROAD ONLY FOR IT TO CONTINUE TO HAPPEN EVERY FEW MILES. I GOT A DIAGNOSTIC CHECK DONE AND MECHANIC TOLD ME THE CODE SAID IT WAS THE THROTTLE BODY. THE CAR IS FAIRLY NEW WITH A LITTLE OVER 10,000 MILES.

Mileage: 10,300

Jun 1, 2016

TRAVELING ON INTERSTATE 66 VEHICLE CHECK ENGINE LIGHT CAME ONE AND MESSAGE SAID SEE SERVICE MANUAL. LOST OF SPEED, NO ACCELERATION, AND STALLED OUT. MOVED OVER ON SHOULDER OF INTERSTATE DURING RUSH HOUR. TOWED TO DEALERSHIP. THROTTLE BODY HAD TO BE REPLACED. CAR IS JUST 6 MONTHS OLD BOUGHT IT BRAND NEW. 10,000 MILES ON THE CAR AND THIS PIECE OF EQUIPMENT ALREADY GOES OUT. SEE THIS HAS BEEN AN ISSUE IN THE PAST. NEED TO REOPEN THE INVESTIGATION ON GETTING RID OF THE ELECTRONIC THROTTLE BODY.

Mileage: 10,800

May 1, 2016

THIS CAR HAD APPROX 2400 AT THE TIME OF INCIDENT. MY WIFE AND I WERE DRIVING THE CAR DOWN A STEEP GRADE ON 4/23/16 THE CAR CHIMED 4 0R 5 TIMES . I ASKED MY WIFE IF SHE KNEW WHAT THE SOUND WAS AND SHE SAID NO. ABOUT 5 TO 10 SECONDS LATER I TOLD MY WIFE THAT THE CAR WAS NOT RUNNING. AND I LOOKED AT THE DASH AND IT WAS BLANK. I QUICKLY PUT THE CAR IN NEUTRAL AND STARTED THE CAR. IT TURNED ON. I CONTINUED DRIVING ABOUT 300 MILES AFTER THIS INCIDENT. I BROUGHT THE CAR TO MADISON FORD IN OHIO TO BE LOOKED AT. THEY COULDNT FIND ANY CODES. THEY SENT ME HOME WITH THE CAR. THEY CALLED ME BACK ON TUES AND SAID BRING THE CAR BACK . THIS TIME THEY FOUND 6 CODES. BUT TO MY KNOWLEDGE NOTHING STATING THE PROBLEM. THEY DROVE THE CAR 60 MILES OR SO AND SAID THE CAR WAS FINE. I CALLED CLASSIC FORD IN MENTOR OH AND TALKED TO THE SERVICE ADVISOR AND INFORMED HIM I WAS BRINGING THE CAR THERE TO BE SERVICED. THE ADVISOR SAID HE WOULDNT BE WORKING 4/29 AND HE WOULD INFORM THE SERVICE MGR OF THE PROBLEM. ICALLED FRIDAY AND SPOKE TO MARK THE MGR. HE SAID HE TALKED TO THE PEOPLE AT MADISON FORD . HE TOLD ME TO BRING THE CAR IN MONDAY MAY 2 BUT WE ARE GOING TO DO THE SAME THING AND IF WE CANT FIND ANYTHING THEN THERES NOTHING WE CAN DO FOR YOU. WELL I ASKED HIM IF MADISON TOLD HIM THE CAR SHUT DOWN GOING DOWN A HILL AND HIS REPLY WAS UH NO. TODAY MAY 1 I STARTED THE CAR AND LET IT RUN FOR 3 MINS AND WITH MY WIFE IN THE CAR PULLED DOWN THE DRIVEWAY AND IT SHUT OFF AGAIN. NO CHECK ENGINE WARNING OR ANYTHING. AFTER THE FIRST INCIDENT MY WIFE SAID I WOULDVE BEEN KILLED BECAUSE I WOULDNT HAVE KNOWN TO DO WHAT YOU DID. THESE ARE SERIOUS LIFE THREATENING ISSUES AND MY WIFE AND DO NOT FEEL SAFE IN THIS CAR. ESPECIALLY WHEN THEY TELL ME THERES NOTHING WRONG WITH THIS CAR.

Mileage: 2,400

Apr 14, 2016

LAST WEEK MY CAR ENGINE WOULD SHUT OFF WITHOUT WARNING WHEN I WAS AT A STOP LIGHT AND IDLE ABOUT TO TURN ONTO ROAD. THIS HAPPENED TWICE SO I TOOK MY CAR WHERE I PURCHASED AT RYAN FORD SEALY AND THEY HAD IT 4/6-12/2016. THEY COULDN'T FIND ANYTHING BECAUSE NO CODES OR LIGHT CAME UP. RAN VEHICLE HEALTH CHECK AND NOTHING. ACTED FINE YESTERDAY. TODAY GOING RIGHT UNDER 30 MPG AND AT THE STOP SIGN IT SHOOK BAD AND LIGHTS CAME ON. ENGINE STAYED ON BUT COULD NOT MOVE. WAITED 15 MINUTES AND LIMPED TO MY HOUSE AND HAD TOW TRUCK TAKE IT BACK TO RYAN FORD. DETERMINED AND REPLACED THROTTLE BODY.

Mileage: 8,200

Mar 7, 2016

2016 FORD FUSION RECEIVED FROM DEALER ON DEC 2015. AT 39 MILES ON THE ODOMETER, FUSION WOULD NOT START, AND ALL ALARMS CAME ON (LOW TIRE PRESSURE, ENGINE OVERHEAT, PARKING BRAKE, PARKING SENSORS, ETC). CAR STARTED AFTER HITTING OK AND SEVERAL MORE CRANKS. FEB 2015 - AT ABOUT 2500 MILES, THE CAR WOULD NOT START FOR THE SECOND TIME, AND THE THIRD TIME WAS AT 3000 MILES, ALL WITH THE SAME EXACT ALARM BEHAVIOR. THE FOURTH TIME OCCURRED ON MARCH 7, 2016 WITH 3200 MILES ON ODOMETER; THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND WHILE GOING 45MPH IN RUSH HOUR TRAFFIC. THERE WAS NO ENGINE POWER, NO STEERING POWER, NO POWER BRAKES, NOTHING BUT ALARMS. I WAS FORTUNATE TO NOT BE IN AN ACCIDENT. THE FORD DEALERSHIP HAS TAKEN THE CAR IN TWICE WITH ABSOLUTELY NO REPAIRS AND NO REPORTED DIAGNOSTIC CODES. FORD HAS EXPERIENCED THE SAME INTERMITTENT STARTING ISSUES WITH THE CAR IN THEIR POSSESSION, BUT THEY REFUSED TO CONDUCT LONG-TERM DIAGNOSIS BECAUSE THEY SIMPLY WERE NOT ABLE TO ISOLATE THE PROBLEM. THIS IS THE THIRD TIME IT'S GOING INTO THE DEALER AND NOW IT'S A SAFETY ISSUE BECAUSE THE CAR LOSES POWER WHILE IN OPERATION.

Mileage: 3,200