2016 FORD FUSION Engine And Engine Cooling Problems

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). While driving at an undisclosed speed, the vehicle started running rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved DTC: P0302 (Misfire in Cylinder #2). The vehicle was taken to another independent mechanic, who retrieved the same code and informed the contact that cylinder #2 ignition coil and spark plug needed to be replaced. The vehicle was repaired. While driving, there was white smoke coming from the tailpipe, but the vehicle was still running rough. The engine overheated, and the contact pulled over and added additional fluids to the engine. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The contact obtained an extended warranty, but the claim was denied due to not meeting the mileage requirements. While driving at 35 MPH, the vehicle stalled. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

Mileage: 138,000

The contact's daughter owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion in cylinder #4. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 92,000.

Mileage: 92,000

See attached document for complaint.

The contact owned a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the hood. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where the engine gasket was replaced, and the vehicle was diagnosed with a warped engine block. The vehicle was repaired. In addition, the contact was informed that there was a coolant intrusion leak and an engine overheating failure. The local dealer was not contacted. The vehicle was not diagnosed or replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle failed to immediately start, and the check engine warning light was displayed. The vehicle was towed to the local dealer, who diagnosed that the vehicle had experienced coolant intrusion into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was covered under the Manufacturer's Extended coverage related to the failure. The failure mileage was 120,000.

Mileage: 120,000

The contact owns a 2016 Ford Fusion. The contact stated that while stopped in traffic or at a red traffic light on several occasions, on the way to an independent mechanic, the vehicle stalled. The contact stated that the vehicle was able to restart on each occasion after several attempts. The check engine warning light was illuminated. The contact stated that upon taking the vehicle to the independent mechanic and turning the vehicle off, the vehicle failed to restart. The mechanic diagnosed that the unknown sensor parts needed to be replaced. The vehicle was repaired, but the failure reoccurred a few months later. The vehicle was taken to the same independent mechanic on three occasions, where a tune-up was completed, and unknown parts were replaced; however, the failure persisted. The vehicle was taken to a dealer, where it was diagnosed with coolant intrusion into the cylinder due to a crack in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle briefly shook violently, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into various cylinders resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,900.

Mileage: 99,900

The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, an abnormal knocking sound was coming from the vehicle. The contact's husband changed the spark plugs; however, the failure persisted. The failure persisted, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder, resulting in engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Several dealers were notified of the failure; however, each dealer informed the contact that there were no recalls related to the VIN. The manufacturer was made aware of the failure and provided a case number. The contact was referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 117,000.

Mileage: 117,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning illuminated, and the message to change spark plug #2 was displayed. The contact stated that whenever the vehicle was started, there was white smoke coming from the exhaust. The vehicle was taken to another independent mechanic, where it was diagnosed with coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that weeks before the failure, the vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the solenoid and ignition coils needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 87,000.

Mileage: 87,000

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle was shuddering abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was an internal coolant intrusion into the cylinders and that the engine needed to be replaced. The independent mechanic made the contact aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,385.

Mileage: 115,385

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was turned on, the contact attempted to change the spark plug; however, the spark plug was stuck. The vehicle was towed to the dealer, where it was determined that there was a hairline fracture in the engine, and there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, an abnormal sound was coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.

Mileage: 117,000

The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where a code reader retrieved information for a defect with the EVAP system. The EVAP system was replaced by another independent mechanic; however, the check engine warning light returned several months after the repair. The vehicle was taken to another independent mechanic, where it was discovered that coolant was leaking into the spark plugs. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

Mileage: 124,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the engine overheated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that it was a known failure, and that the failure had occurred due to the design of the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 22-2322. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 149,000.

Mileage: 149,000

The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, there was white exhaust smoke coming from the exhaust pipe while inspecting the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to Ford Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included in the Ford Customer Satisfaction program. The manufacturer was made aware of the failure. The failure mileage was 131,000.

Mileage: 131,000

The contact owns a 2016 Ford Fusion. The contact stated that while operating the vehicle the engine RPMs would sporadically increase and decrease between 500 and 2,000 RPM and the vehicle would not properly accelerate when pressing the accelerator pedal. Also, the check engine light began to intermittently blink on and off. The vehicle was taken to the local mechanic who diagnosed that the engine coolant was present inside engine cylinder number two. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 111,000.

Mileage: 111,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at undisclosed speeds, the engine was misfiring, causing the vehicle to stall occasionally. No warning lights were illuminated. The contact became aware that the coolant level was abnormally low. The contact stated that the vehicle was scheduled to be towed to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,700.

Mileage: 82,700

The contact owns a 2016 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough starts and failed to properly accelerate. The contact self-diagnosed a cylinder misfire in the engine and replaced the spark plugs and ignition coils, but the failure persisted. The vehicle was later taken to the local mechanic who diagnosed that coolant was present inside the engine and advised the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an Extended Warranty for the failure. The failure mileage was 75,380.

Mileage: 75,380

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was overheating, and the vehicle started to shake with the coolant warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The failure mileage was approximately 112,000.

Mileage: 112,000

The contact's daughter owns a 2016 Ford Fusion. The contact stated there was heavy white smoke coming from the exhaust pipe after starting the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with engine failure due to coolant intrusion into the engine. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns a 2016 Ford Fusion. While the contact’s son was operating the vehicle, the vehicle failed to accelerate as needed, with white smoke coming from the exhaust. The contact stated that the vehicle started shaking before the vehicle stalled. The vehicle was restarted and later driven to the local dealer, who diagnosed the vehicle and determined that there was coolant inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,000.

Mileage: 77,000

The contact owns a 2016 Ford Fusion. The contact stated while parked with the engine running the vehicle's "overheating" warning chimed and he observed that the heat gauge was in the "red zone." The contact turned the vehicle off, checked under the hood, and observed that the coolant reservoir was low. The contact filled the reservoir, however the failure reoccurred. The contact refilled the reservoir and checked for any coolant leaks under the vehicle and did not observe any puddles. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the cylinders. The mechanic referred the contact to a dealer. The contact called a dealer and was told that he needed to contact the manufacturer. The manufacturer advised the contact that there was a TSB Number: 19-2346 but that he would have to pay for the repair. The vehicle was not repaired. The failure mileage was approximately 112,000.

Mileage: 112,000

The contact's mother owns a 2016 Ford Fusion. The contact stated while her mother was driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the driver noticed a strong coolant odor. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant intrusion into the oil reservoir. The contact was referred to the dealer for assistance. The vehicle was then taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,646.

Mileage: 132,646

The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the contact noticed that there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was taken to the independent mechanic and the contact was informed that the spark plugs and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the independent mechanic where it was diagnosed that there was coolant intrusion into the engine and the engine needed to be replaced. A dealer was contacted and made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.

Mileage: 165,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, there was smoke coming from the exhaust, and the vehicle lost motive power with the check engine and the engine coolant over temperature warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that there was coolant leaking into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 121,761.

Mileage: 121,761

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was restarted. However, after traveling a short distance, the vehicle lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the turbo. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who determined that the turbo only required cleaning. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the torque converter resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer and was diagnosed with the same failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 147,000.

Mileage: 147,000

The contact owns a 2016 Ford Fusion. The contact stated while driving 45 MPH, the shifted into LIMP Mode, with the engine coolant temperature warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.

Mileage: 135,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.

Mileage: 160,000

The contact owns a 2016 Ford Fusion. The contact stated while driving 70 MPH, the check engine warning light illuminated with the engine overheated message displayed. The contact pulled over to allow the engine to cool down. The vehicle was drivable. The contact was constantly adding coolant to the coolant reservoir and the engine overheating message was displayed. The vehicle was taken to the dealer and was diagnosed with an internal coolant leak in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the engine started overheating, and the coolant level dropped significantly. The contact stated that there was a sloshing sound inside the cabin of the vehicle, coming from under the dashboard. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a coolant intrusion into the combustion chamber. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

Mileage: 128,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine over heated and the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a blown head gasket due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 104,000.

Mileage: 104,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine coolant over temperature warning light illuminated. The contact stopped the vehicle and checked the coolant level. The contact stated that the coolant level was sufficient. The contact proceeded to drive the vehicle to the intended destination. The contact stated that when the speed increased above 20 MPH, the vehicle jerked violently. The engine overheated and then seized. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,500.

Mileage: 110,500

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer where the mechanic diagnosed that engine coolant was present inside cylinder #2. The engine short block was replaced, and the vehicle was repaired. Recently while the contact’s son was driving at an undisclosed speed, the vehicle stalled and was towed to the local dealer who diagnosed that coolant was again present inside cylinder #2, and the engine needed to be repaired. The contact stated that the vehicle had experienced the same failure and needed the same repair on two separate occasions. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,146.

Mileage: 68,146

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to slow the vehicle, the temperature gauge began to indicate that the engine was overheating, after which the contact observed excessive smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 116,000.

Mileage: 116,000

The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the engine was running rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was coming to a stop, the contact became aware of white smoke coming from the engine. The vehicle was towed to an independent mechanic where it was diagnosed and determined there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to NHSTA Hotline for assistance. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the vehicle was idling rough with the check engine warning light illuminated. The contact stated that there was an abnormal odor inside the cabin of the vehicle. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was returned to same independent mechanic who diagnosed the vehicle and determined that the coils needed to be replaced. The vehicle was repaired. The contact stated that later while driving approximately 60 MPH, the "engine coolant temperature high" message was displayed. The contact slowed the vehicle and drove the vehicle to another independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the mechanic that he had observed white smoke coming from the exhaust pipe as she was driving onto the parking lot. The independent mechanic informed the contact the failure was related to TSB: 19-2346 Coolant Intrusion in Cylinders (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 101,995.

Mileage: 101,995

The contact owns a 2016 Ford Fusion. The contact stated that while his daughter was driving at 70 MPH, the vehicle started to overheat. The engine coolant temperature was high, and a message was displayed. The engine temperature gauge increased to a high level and then decreased to a normal level. While driving 45–50 MPH in the rain, the failure recurred. The vehicle was taken to the local dealer, where it was diagnosed that there were cracks inside the engine block and coolant was intruding into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 101,500.

Mileage: 101,500

The contact owns a 2016 Ford Fusion. The contact stated while attempting to start the vehicle, he noticed white smoke coming from the rear side of the vehicle with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fluid intrusion into the cylinder. The independent mechanic stated that the head gasket needed to be replaced however, the head gasket replacement was not a permanent solution. The independent mechanic determined that the engine needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was not made aware of the failure. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline. The approximate failure mileage was 176,000.

Mileage: 176,000

The engine cooling failed inside the block on cylinder #2. The cooling system is not operable and resulted in blue smoke under acceleration. The car is no longer under warranty and only has 65K miles on it and is otherwise in good working order. I am told the whole engine needs to be replaced.

The contact owns a 2016 Ford Fusion. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The check engine warning light was illuminated. The contact stated the vehicle was taken to an Auto Zone where it was diagnosed and determined that cylinder #3 had misfired and the vehicle was low on coolant. The contact refilled the coolant however, when the vehicle was started the following day, the failure reoccurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 131,980.

Mileage: 131,980

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the RPMs were fluctuating, and the engine was running rough. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption, and there was white smoke coming out of the exhaust pipe while driving and while starting the vehicle. There was no warning light illuminated. The contact stated that upon scanning the vehicle with a vehicle scanner, diagnostic trouble codes: P0300 and P0303 were retrieved. The contact related the failure to Ford TSB Number: 22-2229. The dealer was notified of the failure and informed the contact that the vehicle was not covered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

Mileage: 170,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate the engine was overheating, after which the contact observed an excessive amount of smoke emanating from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low, prompting him to refill it, but the failure reoccurred a short time later. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Mileage: 130,000

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to a local dealer days later where it was diagnosed that the engine was cracked and displayed visual signs of coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2016 Ford Fusion. The contact stated when starting the vehicle in the morning, the vehicle idled roughly and was emitting white smoke from the exhaust pipe. The contact stated that once the vehicle had warmed up, the vehicle ran normally. The contact stated no warning light was illuminated. The contact stated that the failure was a recurring failure. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at unknown speeds, the vehicle sputtered and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the short block and coolant entering the engine block. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 104,000.

Mileage: 104,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 55 MPH, the engine almost stalled and the vehicle was losing motive power. The contact stated that the check engine warning light was blinking on and off. The contact depressed the accelerator pedal but the vehicle stalled. The contact pulled over and became aware that the coolant level was low and that the engine was overheating. The contact waited for the warning light to disappear before attempting to restart the vehicle. The contact stated that several attempts were needed to restart the vehicle. The contact stated that the vehicle was restart and shifted into drive(D), the vehicle failed to accelerate above 10 MPH. The contact drove the vehicle to the residence and later had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that coolant had intruded into the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 19-2139 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 75,000.

Mileage: 75,000

See attached document for complaint

Mileage: 103,557

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed smoke emanating from the engine compartment, after which a message displayed reading "High Engine Temperature". The check engine and temperature warning lights were illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

Mileage: 96,000

My vehicle has been maintained by the dealer and myself for the 87800 miles that have been put on it. I purchased the vehicle in August of 2016 brand new with 34 miles on it. The motor has a manufacturing defect, the block was built in the same plant (Hermosillo, HERMOSILLO, MEXICO)that other Ecoboost motors were built in that were recalled for the coolant leaking into cylinders via a "fix" which was cutting a channel between the cylinders on the deck of the long block between the cylinder walls, this compromised the integrity of the seal between the cylinder head and head gasket. This allowed coolant to leak into cylinder 4 of my vehicle. Ford has known about the issue for the last several years and continues to make these motors. The dealer I purchased the vehicle from wants $14,000 to replace the motor with a new long block but I would not feel comfortable having that done and would want a crate engine as the other components would now be compromised. I have spent $1200 on replacement coil packs and spark plugs, coolant and oil, all to treat the symptoms. In addition to Fords $260 diagnostic fee at the dealer for a known defect. Ford should not get away with bilking customers for $10,000 plus engine rebuilds - this would likely not last the same miles it has gone currently in my case.

The contact owns a 2016 Ford Fusion. The contact stated that when he started the vehicle in the mornings he noticed that it would idle roughly and large amounts of white exhaust was issued from the exhaust pipe. The contact stated that the check engine light was illuminated. Additionally, the contact noted that the vehicle was consuming unusual amounts of coolant that required him to fill the coolant reservoir every week with approximately one quart of coolant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to manufacturer Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.

Mileage: 138,000

The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at 70 MPH, the temperature started indicating that the engine was overheating, with a message “Engine temperature high” displayed. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine was low on oil, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.

Mileage: 102,000

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact stated that the battery had failed several times and was replaced approximately 5 times. The contact also stated there was exhaust coming out of the tailpipe during the initial start-up. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer diagnosed the vehicle and determined that the alternator was producing 20 volts while accelerating, causing the battery to overheat and burn out. Additionally, cylinder #3 was misfiring due to anti-freeze leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed that there were no recalls related to the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 142,728.

Mileage: 142,728

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated with a message indicating that the engine was overheating. The vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was able to restart. The vehicle was towed to an unknown dealer, who informed the contact that the coolant reservoir was empty. The contact added coolant to the vehicle and drove to the residence. The vehicle was then taken to the local dealer, where it was diagnosed with coolant intrusion in the engine, causing the spark plugs to be corroded, and that cylinder #4 was misfiring. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall due to the plant where the vehicle was manufactured. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle was driving rough. The contact stated that the vehicle was overheating. The contact noticed white smoke coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the short block. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 52,500.

Mileage: 52,500

The contact owns a 2016 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle began to overheat, and the vehicle lost motive power. The contact's daughter was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle shuddered significantly. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that the failure recurred while driving from a complete stop while the engine revved to 1500-2000 RPMs. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into engine cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.

Mileage: 87,000

The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH, the vehicle started to vibrate and would also vibrate at various speeds. The contact stated that the vehicle was idling rough at start-up. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the spark plugs needed to be replaced and the fuel injectors needed to be cleaned. The vehicle had been repaired; however, the failure reoccurred. The contact took the vehicle to another independent mechanic and was advised that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB: 19-2139 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The failure mileage was approximately 130,000.

Mileage: 130,000

I currently have a 2016 Ford Fusion SE with the 1.5L engine. Upon starting the car, the check engine light came on and idled roughly. After scanning the codes for the check engine light, it was determined that it was experiencing a cylinder 3 misfire. I took the car to the dealership and upon repair, they uncovered there was a coolant intrusion coming from the engine and either a "band-aid fix" was needed for $3,500 dollars or a full engine replacement for $8000+ dollars was needed. The dealership confirmed that they have seen this being a known issue for this type of vehicle/engine but there was no relief for the repair. After moving forward with the $3,500 repair to replace the head gasket, it was determined that even then the car was inoperable, and I was left without a vehicle and a bill to pay.

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was idling, there was white smoke coming out of the exhaust pipe. Upon inspecting the vehicle, the contact noticed that the coolant level was significantly low. The vehicle was taken to an independent mechanic, where it was diagnosed with combustion gases in the cooling system. The mechanic determined that the failure was related to TSB Number: 20-2100. The dealer was notified of the failure and informed the contact that he would be charged a fee for the repair because the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 163,185.

Mileage: 163,185

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions after refilling the coolant, while driving at an undisclosed speed, the vehicle inadvertently decelerated and failed to accelerate over 20 MPH. The check engine warning light illuminated. The contact then stated that the vehicle started to overheat. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, ignition coil, and undisclosed multiple sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved DTC Code: P0303: (Cylinder #3 Misfire). The contact also stated that he was informed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

Mileage: 120,000

The 2.0 liter Ecoboost engine developed a cracked block at the seven year, 94,000 mile point. The cracked block leaked coolant into the number 2 cylinder thereby causing the check engine light to illuminate. The cracked block necessitated a full engine replacement. The cracked block could have caused a catastrophic engine failure while in operation, putting the driver and other drivers on the road at risk. Research indicates this is a known problem with this engine.

The contact owns a 2016 Ford Fusion. The contact stated while his son was driving 50 MPH, the vehicle started overheating, and there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact's son veered to the side of the road. The vehicle was towed to the residence. The contact stated that he was a certified independent mechanic, and he had diagnosed that there was a coolant intrusion in the exhaust system. The contact determined that the engine needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 159,000.

Mileage: 159,000

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the coolant temperature warning light illuminated. The contact's wife pulled to the side of the roadway, turned off and restarted the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into the pistons, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 133,000.

Mileage: 133,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at 55-60 MPH, the vehicle was sluggish and hesitated to respond when depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The contact stated that while driving at an undisclosed speed and making a turn, the accelerator pedal was depressed but the vehicle hesitated to respond, causing another vehicle to crash into the rear passenger's side of the vehicle. The contact was able to drive to the hospital, where he received medical assistance. The contact stated that he sustained whiplash and lower back pain, and he had received physical therapy. The contact was unsure whether the other driver had sustained injuries. A police report was filed. The contact stated that the failure later recurred and the check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that the spark plugs and ignition coils of cylinder number 3 had failed. The contact stated that all the spark plugs and ignition coils were replaced; however, the failure persisted. Additionally, the temperature gauge indicated that the vehicle was overheating. Upon inspecting the coolant level several times, the contact noticed that there was abnormal coolant drainage. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer the following day and was diagnosed that there was coolant intrusion in the engine piston rings. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,990.

Mileage: 60,990

The contact owns a 2016 Ford Fusion. The contact stated that while his son was starting the vehicle, there was white smoke coming out of the exhaust pipe. Additionally, the contact stated while his son was driving at an undisclosed speed, a message indicating that the vehicle was overheating was displayed. The contact's son pulled to the side of the road, added a gallon of coolant to the vehicle and drove to the residence. The contact stated that he also added coolant to the vehicle when his son arrived at the residence; however, upon checking the coolant level two days later, there was no coolant in the reservoir. The vehicle was taken to an independent mechanic, where it was diagnosed that the cylinder head was cracked. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the failure was related to the engine block. A case was opened. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2016 Ford Fusion. The contact stated that after reversing out of the driveway and then accelerating forward at approximately 30-40 MPH, the vehicle started losing motive power. The speed was reduced to approximately 20 MPH and the vehicle failed to exceed 20 MPH. The check engine warning light started blinking. The contact stated that while on the way to the dealer, while the vehicle was idling at a red light, the vehicle failed to drive forward properly. The contact drove the vehicle at very slow speeds. The vehicle was overheating, and smoke was coming from the rear of the vehicle. The smoke settled once the vehicle had cooled down. The dealer diagnosed that there was a cylinder #3 misfire due to a fractured engine block. The spark plug and the ignition coil were replaced however, the check engine light illuminated shortly after and the failure reoccurred. The vehicle was returned to the dealer who determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.

Mileage: 127,000

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.

Mileage: 71,000

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 25-28 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who determined that coolant was leaking into the engine. The dealer diagnosed that the engine needed to be replaced due to a misfire in cylinder #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at an undisclosed speed, the low coolant warning light illuminated. After a visual inspection, he observed an abnormally low coolant level. Upon refilling the coolant reservoir, he observed a coolant leak. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. Additionally, there was coolant leaking into the engine. The check engine warning light was illuminated. The vehicle was diagnosed and confirmed the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions while the vehicle was parked, the contact observed condensation underneath the front of the vehicle. The engine temperature warning light remained illuminated while the check engine warning light was illuminated on several occasions. The vehicle was taken to an independent mechanic and the contact was informed that several unknown parts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 256,000.

Mileage: 256,000

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. After 4-5 attempts, the vehicle started but proceeded to vibrate violently. The contact stated that the vehicle returned to normal functionality, but the failure reoccurred 12 more times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and it was determined that there was coolant leak in the engine. The vehicle was not repaired. After investigation, the contact related the failure to TSB: 22-2322 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2016 Ford Fusion. The contact stated that coolant was leaking from the vehicle while driving and the engine was misfiring. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the long block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided a case number. No additional assistance was provided. The approximate failure mileage was 148,000.

Mileage: 148,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was running rough before overheating. The check engine warning light was illuminated. The contact added coolant. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in cylinder #2 and there was coolant on spark plug #2. The contact was informed that the long block designed too thin, which caused the coolant to run off. The contact stated that failure was related to NHTSA ID Number: 10174400 (Engine and Engine Cooling). The manufacturer was contacted and declined to provide additional assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 74,000.

Mileage: 74,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the vehicle was shuddering. The message "Engine Coolant Over Temperature" was displayed. The contact veered to the side of the road. The contact stated upon turning off and restarting the vehicle, the vehicle shuddered significantly and made abnormal knocking sounds. The contact stated that after the vehicle remained stationary for a while, the vehicle responded as needed; however, there was dark smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure reoccurred. The vehicle was taken back to the mechanic, who was unable to duplicate the failure. The contact stated that the failure had been recurring increasingly, and the vehicle failed to start. The vehicle was towed to another independent mechanic, where it was diagnosed that there was coolant intrusion in the engine and the engine needed to be rebuilt. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The contact related the failure to Ford Technical Service Bulletin Numbers: 20- 2100 and TSB 22-2229. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, with smoke coming from the exhaust tip. The service engine soon warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block needed to be replaced because of coolant intrusion; however, the contact was advised to take the vehicle to a local dealer for the repair. The vehicle was then taken to a local dealer, who confirmed the independent mechanic's diagnostic result. The contact was informed that the VIN was not included in Customer Satisfaction Program 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the coolant warning light illuminated. The contact had taken the vehicle to an independent mechanic where the coolant was topped off; however, the failure returned soon after the repair. The contact took the vehicle to a dealer where it was discovered that coolant had leaked into an engine cylinder which led to engine failure. The contact was referred to the manufacturer and was informed that the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was 127,273. The consumer stated the engine needs to be replaced at the cost of $9,000 to $10,000, but too expensive to be fixed. The contact stated that they still do not have the means to replace the engine. The vehicle sits in their garage with no repairs done to it.

Mileage: 127,273

Received a mssg on the car panel that car temp was too high & this vehicle was in the shop for several weeks back in July for something related to the engine.

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated, and the vehicle was overheating. The contact inspected the vehicle and became aware that there was no coolant in the reservoir. The contact added coolant to the reservoir. The vehicle was taken to an independent mechanic, and the mechanic stated that cylinder #2 misfired and the engine needed to be replaced. The dealer was contacted and stated that the vehicle was not under recall. The manufacturer was not contacted. The failure mileage was 77,200.

Mileage: 77,200

Coolant intrusion leak busted a block and now I need a new engine. I took good care of this car. It all of a sudden started running hot, water sloshing sounds, engine light came on. Took it to Ford auto shop in Wiggins Ms where it was purchased by my son in law and then I payed him $16,000 cash for it and only had it a year. It all happened so fast on the interstate bridge and it was very dangerous because the car shut down quick and I had to call a tow truck. Please help me get another engine this is so wrong. I hate to know this could happen to someone else with a Ford Fusion and cause a fatality. This problem is 100 percent Fords responsibility.

The contact owns a 2016 Ford Fusion. The contact stated when he started the vehicle, there was noticeable shaking and vibration from the engine. The contact stated the "check coolant" light was illuminated. The contact stated he was able to shift the vehicle into drive (D) and it continued to shake and vibrate from 5 MPH up to 35 MPH and eventually smooth out and operate normally. The failure began as a random occurrence and had eventually become constant, with the vehicle having stalled several times on the road. The vehicle was driven to an independent mechanic who diagnosed and determined that the head gasket and one of the cylinders needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that the owner of the vehicle indicated while operating the vehicle the engine would overheat and the engine coolant needed to be added daily. The vehicle was taken to the local service center which diagnosed that the engine coolant had leaked into the engine oil. The cause of the failure had not yet been determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The local dealer was not contacted. The failure mileage was 116,823.

Mileage: 116,823

The contact owns a 2016 Ford Fusion. The contact stated upon starting the vehicle, the vehicle was experiencing rough starts and would overheat while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that engine cylinder #2 was misfiring and coolant was leaking into the engine block and cylinders. The vehicle was then taken to the dealer who provided the same diagnostic information and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.

Mileage: 64,000

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving 65 MPH, the vehicle started jerking and stalled. The check engine warning light and the coolant temperature warning light were illuminated. The contact's wife veered to the side of the road. The contact's wife was able to restart the vehicle after several attempts however, the failure persisted and there was white smoke coming out of the exhaust. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the cylinder head of the engine. The independent mechanic then towed the vehicle to an unknown dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,382.

Mileage: 100,382

The contact owns a 2016 Ford Fusion. The contact stated while his son was driving 30 MPH, the engine made an abnormal sound and the vehicle started driving rough. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that coolant was leaking into the engine. The vehicle was not repaired. The contact stated that the VIN was not under recall for the failure. The manufacturer was contacted and informed of the failure. The manufacturer confirmed that the VIN was not under recall. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Fusion. The contact stated while attempting to start the vehicle, the engine had misfired. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine short block assembly, the evac system, front-end alignment, engine coolant, and cylinder #2 failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.

Mileage: 81,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 5 MPH, the vehicle lost motive power. While attempting to shift into gear, the vehicle shuddered and jerked. The vehicle failed to exceed 5 MPH while driving. The coolant in the engine was over the temperature message was displayed. The vehicle was taken to the local dealer where it was diagnosed that the engine was cracked. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered and provided no additional assistance. The failure mileage was approximately 55,000.

Mileage: 55,000

Head gasket failed at 75,000 miles and allowed coolant to mix with oil causing the engine to fail and needing to be replaced. Needless to say this is a very costly repair that I feel is Ford Motor Co. responsibility. This is far too frequent issue not to receive compensation

The contact's mother owns a 2016 Ford Fusion. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. Additionally, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the engine coolant temperature warning light was illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The contact restarted the vehicle and shifted to drive (D) however, the failure recurred. Additionally, the vehicle began to vibrate with an abnormal amount of exhaust coming from the exhaust pipe. The contact pulled over and had the vehicle towed to the residence where an independent mechanic diagnosed the vehicle and determined that there was a leak in the coolant system which caused coolant to leak into the exhaust system. The contact was not aware of what repair was performed. The contact stated a week later while driving the failure recurred. The vehicle had not been diagnosed or repaired after the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2016 Ford Fusion. The contact stated while driving 40-50 MPH, the warning message "Vehicle Overheating" was displayed. The contact veered to the side of the road to allow the vehicle to cool down and the continued driving; however, the failure reoccurred several times while driving. Upon arriving at her residence and parking the vehicle, the contact noticed that there was no coolant in the coolant reservoir. The contact refilled coolant reservoir: however, upon attempting to restart the vehicle, the vehicle failed to start. The contact stated that there was white smoke coming out of the exhaust. The vehicle was towed to the local dealer where it was diagnosed that the engine short block needed to be replaced. The dealer advised the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not repaired. The vehicle was then towed to an independent mechanic who provided the same diagnostic. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 175,000.

Mileage: 175,000

The contact owns a 2016 Ford Fusion. The contact stated upon starting the vehicle, the check engine warning light illuminated. The contact stated that the failure reoccurred intermittently. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that coolant was leaking into a cylinder, which reduced the amount of coolant and left a possibility for the engine to overheat. The independent mechanic also diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the repair was not covered under warranty. The failure mileage was approximately 63,180.

Mileage: 63,180

The contact owns a 2016 Ford Fusion. The contact stated that while she was stopped at a red light, the vehicle temporarily shuddered and stalled. There were no warning lights illuminated. The check engine warning light illuminated. The contact was able to continue to drive the vehicle. The contact also stated that she saw smoke coming out of the exhaust of the vehicle. The vehicle was taken to the dealer who diagnosed that the short block needed to be replaced due to a coolant leak. The manufacturer was notified of the failure and informed the contact that they would assist with the repair of the vehicle. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2016 Ford Fusion. The contact stated that while driving at 35 MPH, a message stating that the engine was experiencing high temperatures illuminated on the instrument panel. The contact continued to drive the vehicle since he was approaching his residence. As the contact arrived at his residence, he opened the hood of the vehicle and noticed that there was no engine coolant; however, there was no evident coolant leak. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 52,000.

Mileage: 52,000

Coolant is leaking into one of the cylinders which requires a full engine rebuild.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE STERLING MCCALL FORD DEALER LOCATED AT: 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE COOLING CHAMBER WAS CRACKED, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Mileage: 73,000

2016 FORD FUSION WITH: 99D 1.5 L ECOBOOST ENGINE, 44W 6 SPEED AUTO TRANSMISSION. ENGINE HAS LOST POWER 3 TIMES WHILE DRIVING WITHIN A PERIOD OF 10 DAYS. ENGINE REMAINS RUNNING BUT WILL NOT ACCELERATE AND REMAINS IN "LIMP" MODE UNTIL THE CAR SUDDENLY ACCELERATES. NO ENGINE LIGHTS DISPLAYED. DEALER RAN DIAGNOSTIC TESTS WITHOUT FINDING ANY PROBLEM AND REFUSED TO INVESTIGATE WITHOUT A FAULT CODE. THE NEXT TIME LOSS OF POWER HAPPENED, I WAS DRIVING TO THE DEALERSHIP TO LEAVE THE CAR SO THEY COULD KEEP THE CAR AND DRIVE IT HOPING TO GET IT TO LOSE POWER. THEY KEPT THE CAR AND DROVE IT A TOTAL OF ALMOST 100 MILES OVER 3 DAYS WITHOUT IT LOSING POWER. DEALER STILL REUSES TO INVESTIGATE FURTHER WITHOUT EXPERIENCING THE PROBLEM AND GETTING A FAULT CODE. I WAS TOLD TO COME BACK IF IT HAPPENS AGAIN. I'VE BEEN VERY LUCKY THAT WHEN THIS HAPPENS IT DOESN'T RESULT IN AN ACCIDENT.

Mileage: 34,400