2016 FORD FUSION Power Train Problems
305 complaints about Power Train
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Power Train Complaints (305)
Transmission started whining from the pump and then immediately lost power/acceleration. Electronic diagnosis found code P0733 for incorrect gear ratio for 3rd gear. Dealership recommends torque converter replacement and transmission overhaul. Fine metal debris found in transmission fluid sample. Estimate $5,500 and occurred at 110,000 miles on odometer.
Driving at approximately 65 mph a maintenance light came on. While pulling over smoke filled the cabin of the vehicle. A large jolt occurred and the vehicle no longer had power to the wheels. Upon exiting the vehicle transmission fluid had coated the side of the car. It is available for inspection. Breathing in transmission smoke seems dangerous I have found other references to this problem on forums online It has not been inspected The maintenance light appeared just before failure. And the rest of the failure lights came on after.
The contact owns a 2016 Ford Fusion. The contact initially received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to the dealer, and the recall repair was performed. Recently, the contact stated that upon starting the vehicle, the gear shifter failed to shift out of park(P), with the gear shift indicator on the instrument panel indicating that the vehicle was in neutral(N). Due to the failure, the vehicle was towed to the dealer, and it was determined that the failure was caused by a defective shifter cable bushing, and the contact was provided an estimate for the repair. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 225,678.
Mileage: 225,678
The contact's father owns a 2016 Ford Fusion. The contact stated that after starting the vehicle and shifting to reverse, the vehicle failed to reverse as intended. Upon inspection, the contact discovered that the transmission shifter cable bushing had detached. The local dealer was contacted and arrived at the residence and replaced the transmission shifter cable bushing and the vehicle was repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Mileage: 125,000
The shifter cable bushing failed after being replaced under recall 7 years ago. When leaving a parking spot and trying to shift into drive my shift lever started to move freely and my digital PRNDL display was all white letters (usually the selected gear is lit up orange). No warnings displayed on my dash. I sensed something was wrong so I applied the parking brake and shut off the engine. I’m thankful this happened when I was leaving a parking spot and not when I was parking my car and getting out (potentially causing the car to roll away with my kids running behind the car on my hilly driveway). This is a known problem that Ford has issued multiple recalls for in the past. My car was covered by one early recall in 2018 (I will upload the Carfax service history showing date and mileage of 2018 recall repair). An orange plastic shifter bushing was installed under recall in 2018. This bushing disintegrated eventually, leading to the problem I experienced a few days ago. I will upload pictures of the orange plastic debris scattered on top of my transmission. (these pictures include a temporary repair that was made after the failure occurred- shifter was reattached with zip ties in order to reposition the vehicle for service). Ford has since developed updated repair parts (a yellow plastic bushing and a plastic cover to keep contaminants off the bushing) for later recalls that affected different trims/configurations of the Fusion. I had to go to the dealer and buy those updated parts myself, which I installed so that I could continue driving my car to work (I will include pictures of repairs). I feel like Ford should be upgrading the earlier recalled vehicles with these latest and greatest parts. My car was fixed under recall and then experienced the very failure the recall was supposed to address. My car has about 245,000 miles on it. The initial recall repair was performed at about 88,000 miles. After about 7 years and 156,000 miles the recall repair failed.
Shift Lever Does Not Select Accurate Gear Due To Worn Bushing (NHTSA 22V-413, OEM 22S43): A degrading bushing attaching the shifter cable to the transmission in certain 2013-2019 Ford vehicles, including the 2016 Fusion, may detach, preventing proper gear selection and potentially causing unexpected movement. Dealers will replace the bushing and add a protective cap.
purchased a used vehicle. At the time of purchase, there were no visible issues with the car. However, approximately 20 days later, a significant jerking and knocking problem related to the transmission appeared. Due to this issue, I stopped using the vehicle for a while. After consulting with a mechanic, I was informed that the transmission needs to be replaced. As of now, the car is struggling significantly to move. When I turn the ignition, the engine starts, but the vehicle does not move. If I turn the ignition off and restart it, it may move slightly after shaking the vehicle, but then it quickly stops and displays an error again. In this condition, the vehicle is not drivable. Unfortunately, the person I bought the car from refused to accept any responsibility or take the car back, despite my clear communication about the issue. Additionally, the following issues have also started to occur: The steering wheel becomes stiff suddenly. This resolves temporarily after turning the ignition off and on again. The brake pedal sometimes vibrates as if it’s losing pressure. I can clearly feel this under my foot while braking. Sensor malfunctions have also started to appear. The current condition of the vehicle poses serious safety and functionality concerns. Unfortunately, I am not financially able to cover any additional repair costs. Therefore, I would like to know if there is anything legally or technically that can be done regarding this matter. Otherwise, I will be forced to sell this vehicle as scrap. Thank you in advance for your support and assistance. Sincerely,
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle independently decelerated, and the vehicle stopped unintendedly. No warning light was illuminated. The contact stated that nearby drivers assisted with pushing the vehicle to the shoulder of the road. The vehicle was towed to the contact's boss's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 246,000.
Mileage: 246,000
The contact owns a 2016 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle lost motive power. The contact stated that the vehicle failed to exceed 80 MPH while driving. The vehicle started jerking and failed to exceed 60 MPH. The vehicle jerked and then failed to exceed 40 MPH. After refueling, the vehicle was slow to start. The contact had to pump the accelerator pedal for the vehicle to start. The vehicle was taken to an independent mechanic who retrieved DTC: P02, P0087, P0131, P0302, and P1450. The mechanic informed the contact that the vehicle would not pass State inspection. The local dealer was contacted, who confirmed an unrepaired recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated that while parking the vehicle, the transmission was in park(P), but the vehicle rolled backward. The contact depressed the brake pedal, to stop the vehicle, but after releasing the brake pedal, the failure recurred. The contact depressed the brake pedal again and attempted to shift gear, but the transmission seized. The contact turned off and restarted the vehicle. A transmission message was displayed. The contact activated the parking brake and pressed the manual shift button from reverse(R) to drive(D) to move the vehicle. After shifting into park(P), the transmission seized again. A bystander helped to push the vehicle into a parking space and then activated the parking brake, preventing the vehicle from rolling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19V362000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Mileage: 145,000
The contact owns a 2016 Ford Fusion. The contact stated that his wife informed him that upon starting the vehicle and attempting to shift to drive(D), the gear shifter was stuck in park(P). The contact inspected the vehicle and noticed that the shifter cable bushing was missing. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V362000 (Power Train); however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that the shifter cable bushing had rotted away. The dealer recommended the shifter cable bushing be replaced. The vehicle was repaired. The contact was concerned that the repair was temporary because the dealer repaired the vehicle with the same part. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,068.
Mileage: 145,068
I was sitting at a red light and thought I felt my car very lightly shift out of gear. The light changed, I took my foot off of the break and pressed on gas car revved slightly but didn’t move. I placed it in park went back through the gears to drive pressed on the gas and the vehicle went into limp mode was able to pull over to the side of the road. Vehicle was towed to a certified mechanic who advised I need a new transmission. There were no warning indicators no messages NOTHING!
Kept getting a misfire on cylinder 2 after ford preformed a “recall” on the power train control system well the car now has coolant leaking into the number two cylinder causing it to shake violently and complete loss of power luckily my wife was able to pull safely off the roadway with my [XXX] son present before losing control and having an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving and had stopped at a red traffic light, while attempting to accelerate, the engine revved, and the vehicle responded but failed to exceed 10 MPH. The were no warning lights illuminated. The contact stated that there were abnormal sounds coming from the center console. The contact stated that his wife pulled over to the side of the road and had the vehicle towed to a local independent mechanic to be diagnosed. The contact was informed that the transmission fluid was black and there were metal gear fragments and clutch material found inside of the transmission. The contact was informed that the transmission needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 155,136.
Mileage: 155,136
The contact's daughter owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, while the transmission was shifting from second to third gear, the transmission shifted extremely hard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the clutch had shattered into pieces and the transmission fluid was burned. There were metal fragments in the engine. The transmission was rebuilt. The contact called the local dealer who suggested a diagnostic test and transmission flush. The vehicle was not repaired. The contact called another local dealer, Stivers Ford Lincoln (1450 E Hickman Rd., Waukee, IA 50263); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no recall coverage on the VIN. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
Mileage: 100,000
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was restarted. However, after traveling a short distance, the vehicle lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the turbo. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who determined that the turbo only required cleaning. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the torque converter resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.
Mileage: 110,000
The contact owns a 2016 Ford Fusion. The contact stated that upon start of the vehicle, the gear shifter failed to move out of park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 19V362000 (Power Train); which the contact linked to the failure. The contact also discovered how to manually repair the failure. The contact stated that while driving at slow speeds, the vehicle independently shifted into park(P) without warning. The contact manually attached the shifter cable bushing back onto the gear shifter which allowed for the contact to resume normal driving. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 97,000.
Mileage: 97,000
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was started, the gear shifter was shifted in drive(D); however, the vehicle rolled backward. The contact depressed the brake pedal; however, the vehicle failed to stop as intended. The contact used the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with shifter linkage bushing failure. The contact was informed that the shifter linkage bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that an unknown recall repair was completed in 2019 for the replacement of the shifter linkage bushing. The failure mileage was approximately 145,000.
Mileage: 145,000
The contact owns a 2016 Ford Fusion. The contact stated while sitting in the vehicle at a food pickup window, the vehicle was in park; however, the vehicle rolled forward. The contact stated that the gear shifter was inoperable and did not function as intended. In addition, the contact stated that the drive indicator was illuminated as if the gear shifter was in the drive. The contact called AAA. The AAA tow truck driver inspected the vehicle and informed the contact that the transmission bushing cable had failed. The vehicle was towed to the residence. The contact stated that the failure occurred while her minor children were in the vehicle. The dealer was made aware of the failure. The contact was informed that an unknown recall repair was completed in 2019 for the replacement of the transmission bushing cable. The contact was advised that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.
Mileage: 147,000
I was sold this car in 7/2023. I have replaced the transmission 2x now, the flex plate has broken, the brakes have needed replaced 2x. I was sold a lemon vehicle and now the car has a negative equity of $11,000 and I'm completely screwed.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.
Mileage: 160,000
Ford states the Power Bushing previously recalled was replaced in 2021 in my vehicle. Their replacement failed today and left me unable to safely put my car in park. While I was looking under the hood to see why it wasn't going, the car began to roll forward because I didn't realize it was not safely in park. The replacement for the recall failed and had disintegrated. Previous recall 18S20. The dealership would not replace it because it was not an open recall and after calling customer support they let us know their records showed it had been replaced. There was not protective service cap added during this "fix".
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
My car has about 120k miles on it. The issue is that the coolant leakes into the cylinders. Tried replacing cylinders but problem came back. Dealership says the engine needs repair. The safety issue I had was I was driving on the hwy at about 60. The car suddenly went from 60 to 30. If a car had been behind me I would have been hurt. The manufacturer ford will not pay. I have seen many of this exact same issues on your website. This IS a safety issue. What can you do?
The contact owns a 2016 Ford Fusion. The contact stated while driving 70 MPH, the vehicle failed to accelerate. The accelerator pedal was depressed, but the vehicle failed to respond. The contact veered off the roadway. The check engine warning light was illuminated. The vehicle malfunction message was displayed. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was towed to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was unknown.
Mileage: 264,882
Ford fusion Transmission shifter cable bushing was a recalled part that was replaced in 2019. As of 2024 it failed again and for will not cover the replacement because the recall was already serviced.
The contact owns a 2016 Ford Fusion. The contact stated that upon parking the vehicle, she became aware that the gear shifter was stuck in the drive. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the shifter cable bushing. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.
Mileage: 126,000
Gear shifter was stuck in “Park” and unable to move shifter and change gears. The car was actually in Neutral. There were not warning signals the car was in neutral and could roll away. This puts the driver, passengers, pedestrians, and property at risk of injury/damage. Several recalls have been issued for 2016 Ford Fusions transmission bushings for this exact issue. When I contacted the Ford dealership they stated my VIN number was not impacted by the recall. I had the vehicle towed to my mechanic where the issue was identified as the transmission bushing, which they replaced. I then contacted Ford Motor Company who looked up my VIN and stated my vehicle DID have a recall on the bushing and that the part was replaced in Dec 2019 (prior to me owning the car). The replacement part used to address the recall had the same issue as what it was original part was recalled for.
Transmission is constantly jerking when engine light is on. Driver assist back up reports to return to dealership and the front just doesn't work at all.
The contact owns a 2016 Ford Fusion. The contact stated that when placing the vehicle into park(P), there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. Recently, the contact stated that upon placing the vehicle into park(P), the vehicle began to roll backwards as the gear shift indicator indicated that the vehicle was in reverse(R). The dealer was notified of the failure and the contact was immediately informed that the failure was caused by the shifter cable bushing. The contact was also informed that the vehicle was not included in NHTSA Campaign Number: 22V413000(Power Train). The vehicle was towed to the dealer for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 140,000.
Mileage: 140,000
Engine failure-yes, available for inspection The engine may fail at anytime leaving me and/or family stranded. Putting us in danger of being seriously injured or even killed. Yes, the dealer mechanic explained that the coolant was leaking into the head gasket/ block. He stated this was a known issue by Ford. He also stated that he would not drive the more than just home from the shop because otherwise we were at risk for stalling on the road. The vehicle had not been inspected by anyone. However, the state of Virginia requires an annual inspection which was completed on 02/29/24. Check engine light came on, took to a mechanic he replaced plugs. Light was off and car running fine. Check engine light came back in. We took it to the dealer the next day. The car was only driven to the dealer.
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked on level ground, the contact attempted to shift the gear shifter into reverse and drive however, the transmission failed to respond as needed. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed nor repaired. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train) as a possible solution; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
Mileage: 150,000
most known issue with the fusions and escapes is cars make whining noise then randomly wont drive know a couple people experiencing this issue
Mileage: 126,181
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed plumes of white smoke emanating from the exhaust, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-2322. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,000.
Mileage: 175,000
I have this car with a coolanat leak into the Cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. i keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health i know Ford knows about this problem. if my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. coils. fuel injectors. all sensors. an nothing seems to work. when i changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard
The transmission jerks sometimes between 1 and 3 gear. It was slipping a little in second gear. That issue only happened one time but for the most part it’s a hard shift on a regular basis between 1 and 3 gear.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the hood. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended. In addition, the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,100.
Mileage: 100,100
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 55-60 MPH and depressing the brake pedal, the brake pedal went all the way to the floorboard with a message displayed that the brake fluid level was low. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the front passenger's side brake hose was leaking and needed to be replaced. The vehicle was repaired. The contact later received a second notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) advising that the part was available for the recall repair. The vehicle was taken to the dealer, where the front driver's side brake hose was replaced. Additionally, the dealer informed the contact that the brake lines were severely damaged. The contact also stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormal loud sound. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,704.
Mileage: 102,704
My driver door lock light will not glow when I lock my vehicle. Transmission is slipping and has a recall on it. Front brakes has a recall.
In August 2023, brought my 2016 Ford Fusion SE ecoboost with 77,000 miles on it to Ford Dealership due to vehicle stalling on 3 different occasions within a 3 week period. Occurred at low speed while starting out. No warning lights came on. They performed 2 recall notices (one dealing with powertrain control module) and said a fuel sensor code came up and they replaced that. Also replaced auto transmission fluid though wasn't required requested by me. See attached paperwork #1 A little over month later, car stalled on highway at 60mph. Wrench warning light came on. My son was able to pullover over safely and restarted and seem to run fine again. Called for another appt. and Ford dealership took in on Oct 3rd. During that time, car skipped (maybe between gears) a couple times around 40mph. I was told that torque converter and a couple other things were bad and it needed a new transmission. Also said that transmission fluid was bad (had metal filings in it) though when replaced a month earlier, no mention fluid had metal shavings in it. After researching online it appears the transmissions in these cars are notoriously faulty, but Ford has done nothing to address it. Believe there are current cases going on in Michigan and California. Ford has apparently known these transmissions were bad but continued producing them effecting 2009 - 2017 Ford Fusions. Ford has offered no compensation to fix my transmission. I expected to have this car a long time, but this transmission issue has gone on for years with no recalls being issued. This is a safety issue and regardless of warranty, Ford should issue recall for transmission. They offer a band aid recommendation but not worth it. Dealer wants over $9000 to replace it. This car should easily see 200,000 miles if well kepted (and it has been) but not worth putting in a new transmission for over $9000 especially if it is prone to failure. Serious crash probability when car loses power on interstate. See Item #2.
Vehicle does not go in gear when shifter is put in the corresponding gear indicator. Though I am able to move the shifter handle through all the drive modes, (P, R, N, D, S), it’s Currently stuck in park and will not get in gear to Drive, neutral or reverse. I’m unable to move the vehicle. There is no indication or warnings of malfunction. The vehicle has not yet been inspected by anyone to assess, as I am unable to drive the vehicle. Pending towing to the near Ford dealership for diagnostics. The vehicle drove just fine the morning of the incident.
There is an issue with the (evap) solenoid/associated sensor that causes the vehicle not to restart at unexpectable intervals and the fuel delivery system is also affected during fueling and seemingly during acceleration, at least. The key was recently replaced and association between the problem and the key reading mechanism is unspecified. A power train affect/association is also likely component- that based upon information provided to consumer. I've heard similar problems with other Fords and in other conversations it has not been indicated to me that the models' component's failure is not problematic. It has not been stated how that is contributory to the increased collision risk associated with the brake component that is a current recall. It began prior to the key replacement which is in the dealer repair record and 4 weeks prior to this submission is listed as the incident onset date.
The contact owns a 2016 Ford Fusion. The contact stated that after parking the vehicle and shifting into park, the transmission failed to shift out of reverse. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure persisted. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 210,000.
Mileage: 210,000
The contact owns a 2016 Ford Fusion. The contact stated while leaving a drive thru and accelerating, the vehicle shut off with the “Transmission Not in Park” message displayed. The contact shifted the vehicle into park and was able to restart the vehicle and the vehicle then operated normally. On another occasion while reversing, the vehicle unintendedly shut off. The contact attempted to shift into park however, the vehicle failed to shift out reverse. The contact checked under the hood and notice that the shifter cable was detached. The contact was able to reattach the shifter cable and the vehicle shifted into park. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) and was advised to contact the NHTSA Hotline. The dealer was contacted and stated that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact the NHTSA Hotline. The failure mileage was 181,773.
Mileage: 181,773
The contact owns a 2016 Ford Fusion. The contact stated that after restarting the vehicle after the vehicle had been parked for several hours, the vehicle hesitated and then shifted abnormally into the intended gear. The contact stated that the transmission warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The local dealer was contacted by phone and the contact was informed that the VIN was included in one open recall however, the recall was not related to the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
Mileage: 122,000
The defect is the fly wheel. Was advised by a mechanic that the fly wheel breaks due to an oil pump issue or a tab inside the transmission itself. had to replace a broken fly wheel twice in 8 months. Looing up complaints and recalls it's the same motor and issue the edge was having. costing so far over 4500 dollars . The issue has been lloked at by 3 mechanics and now its back in a tranmission shop being looked at due to tranmission issues and broken fly wheel again . driving and there has been sound etc in the transmission area. lossing power and finally the car stopped . would not go in gear or move. had to be towed . first bill 685 dollars now looking at 5200. car only has approx 92000 miles same motor that the edge has been havong problems etc. this motor needs to be recalled as well or transmission .
The contact owns a 2016 Ford Fusion. The contact stated that while driving 75 MPH with cruise control activated, the cruise control system inadvertently deactivated and the vehicle lost motive power before going into LIMP Mode. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to an independent mechanic, who inconclusively diagnosed a possible failure with the torque converter or front transmission pump. The vehicle was towed to another independent mechanic, who determined that the transmission flex plate was fractured. The contact stated that the transmission flex plate had fractured before and had been replaced eight months prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,300.
Mileage: 100,300
I take it to mechanic they say my car have transmission problems is making lot noise and stop and go really crazy. The dealer say there is nothing wrong with car. The. Brakes sometimes get me scared when I drive I feel we r not safe. No and they can’t fix it because they don’t have the part for the brakes. The msg was check owner manual something like that which can mean lots different problems in ur vehicle.
The contact owns a 2016 Ford Fusion. The contact stated while driving 55 MPH, a warning light indicating the vehicle was not in park had illuminated. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle after approximately 10–15 minutes. The vehicle was taken to a Ford dealer, who diagnosed the vehicle and determined that the transmission bushing failed. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 96,000.
Mileage: 96,000
Coolant leak into engine caused by factory defect at 95,000 miles. Requires complete engine replacement.
I was driving and my car started to make whinny noises and my car started to jerk, I tried to accelerate but the car would just rev up and wouldn’t move. I saw many people have this problem with the same vehicle
As I was driving my kids home from school, my car suddenly started to make a loud whining noise every time I accelerated. Eventually, the car stopped accelerating altogether despite me pushing on the gas pedal. To my surprise and my children's fright, the car suddenly jerked forward, nearly causing a collision with the car in front of us. In order to reassure my children and assess the situation, I pulled over to the side of the road. Although I didn't find any visible damage under the hood, the loud whining noise persisted even after restarting the car and attempting to accelerate. This problem definitely sound like a transmission problem.
The contact owns a 2016 Ford Fusion. The contact stated while driving 45 MPH, the vehicle failed to properly accelerate. The contact stated that moments later the vehicle accelerated unintendedly. The vehicle was taken to the dealer to be diagnosed. The dealer stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was not available.
Flex plate “Flywheel” has been replaced 3 times due to cracking. First time replaced the end of 2021 the two other replacements have occurred in 2022. There is a re-call for the same issue but only on the 1.5L and 1.6L Ford Escape Ecoboost. This recall should have been across all models with these motors. This issue causes a safety hazard due to motor running rough and loosing power and stalling while operating. Nov 21, September 22 and December 22 months of occurrence.
2016 FORD FUSION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR EXPENSES RELATING TO THE RECALL.
On November 28th 2018 my 2016 Ford Fusion was taken to R. D. Sawyer Motor Corp. (a Ford dealer) to have work for Recall 18S20 performed. On 10-21-22, the exact symptoms that Recall 18S20 were designed to prevent, "unintentional roll-away", were experienced by my daughter after she parked the vehicle on a mild incline. Although my daughter had moved the shifter into Park, the vehicle was actually in Neutral which allowed the vehicle to roll forward. Fortunately, there was an earthen embankment in front of the parking space so the vehicle did not roll very far before it was lodged against the earthen bank. I shudder to think what could have happen had it been parked in a spot that was without a barrier in front of it. A silent, rolling, unmanned vehicle could easily take the life of an unsuspecting pedestrian. The vehicle was towed to Levittown Ford (3195 Hempstead Turnpike, Levittown, NY 11756) where it had a repair done at a cost of approximately $1,300. I think that another recall should be required immediately as it is obvious that the manufacturer's attempt to correct their defective design has failed.
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked during an oil change, the vehicle rolled forward in the service bay. The contact stated that the oil change shop manager was unable to start the vehicle or place the vehicle in park(P). The vehicle was pushed out of the service bay and into the parking lot and secured with blocks under the tires. The manufacturer was not made aware of the issue. The failure mileage was 115,000. VIN tool confirms parts not available.
Mileage: 115,000
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and the contact was informed that parts were not yet available. The contact stated while driving 35 MPH, the vehicle began to stall. The contact stated that the check manual warning light was illuminated. The contact stated that she made a left turn and the vehicle started to decelerate. The message “Transmission not in Park” warning light was illuminated with the gear shifter in drive(D). The contact stated that the drive(D) icon was intermittently blinking on the instrument panel. The contact was able to coast to a stop at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 68,833.
Mileage: 68,833
Car engine lost power on interstate potentially causing a serious and life-threatening accident. Upon inspection by mechanic, car is losing coolant into the engine cylinder due to design flaw in engine long block and head gasket. Only warning light was immediate and "engine overheating". Ford Motor Company has confirmed acknowledgement of this issue on 2016 to 2019 Ford Fusion and other Ford models but have not issued a recall for this problem. Car has 72K miles with no history of engine failure, overheating, etc. This problem has been reproduced by Ford dealership and inspected with camera to confirm engine coolant within cylinders. Ford also confirms that they've seen this several times and it is due to engine design flaw for ecoboost models 2016-2019.
The contact owns a 2016 Ford Fusion with a Salvage Title. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was scheduled for the recall repair appointment at the local dealer; however, the dealer then called the contact to cancel and informed that the manufacturer would not cover the costs due to the vehicle having Salvage Title. The manufacturer was then contacted and confirmed they would not cover the costs due to the Salvage Title and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. VIN tool confirms parts not available.
Mileage: 172,024
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
Vehicle is suffering from coolant intrusion into cylinders. This is a widely know and reported issue. Vehicle is overheating which is a serious fire hazard. There is no way that vehicles with the affected powertrain should not be recalled! These cars aren’t lasting 60k-70k miles! Total Ford rip off! They should be held accountable for a repair due to their fault costing over $6k!
The contact owns a 2016 Ford Fusion. The contact stated that the gear shifter was stuck in park(P). There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a defective shifter cable bushing. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 19V362000 (Power Train) and the vehicle was repaired. Recently, the contact stated that the vehicle would lunge forward while in park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000 (Power Train). The contact called the dealer and the manufacturer and was informed that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mileage: 55,000
The contact owns a 2016 Ford Fusion. The contact stated that she placed the vehicle in the park position and then exit the vehicle, when without warning the vehicle inadvertently rolled in reverse and crashed into another vehicle. No injuries were sustained. No medical attention was required. A police report was filed. No warning lights was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The dealer was not notified. The manufacturer was notified of the failure and advised the contact to take the vehicle to a Ford dealer for diagnosis but no further assistance was provided. The failure mileage was approximately 115,000.
Mileage: 115,000
The contact owns a 2016 Ford Fusion. The contact stated that after parking on a slight incline with the engine still running, the vehicle began to roll backward while the transmission shifter was in the park position. After being alerted the vehicle was rolling backward the contact stopped the vehicle by depressing the brake pedal. The contact then discovered that the transmission could not be shifted into drive(D), rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the transmission shifter cable bushing had detached and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The contact also indicated that the vehicle was previously serviced under NHTSA Campaign Number: 19V362000 (Power Train) for the same failure. The failure mileage was 130,000.
Mileage: 130,000
The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH, the vehicle decelerated independently. There was no warning light illuminated. The accelerator pedal was depressed, but the vehicle failed to respond. The contact’s husband was able to pull into the driveway. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000. The contact also owns a Ford Escape with the same transmission issues.
Mileage: 120,000
The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 5 MPH, the vehicle lost motive power. While attempting to shift into gear, the vehicle shuddered and jerked. The vehicle failed to exceed 5 MPH while driving. The coolant in the engine was over the temperature message was displayed. The vehicle was taken to the local dealer where it was diagnosed that the engine was cracked. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered and provided no additional assistance. The failure mileage was approximately 55,000.
Mileage: 55,000
The contact owns a 2016 Ford Fusion. The contact referenced NHTSA Recall Number 22V413000 (Power Train). The contact stated after the gear shifter was placed in drive(D) and she placed her foot on the accelerator pedal, the vehicle failed to respond. The contact stated that a friend checked under the hood of the vehicle and noticed that the shifter cable bushing had detached. The contact’s friend was able to reattach the shifter cable bushing and the vehicle operated as needed. The contact then stated that the friend had place his foot on the accelerator pedal to engage the vehicle then immediately engaged the parking brake to park the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced; however, the part to do the repair was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 70,000.
Mileage: 70,000
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his daughter was driving at an undisclosed speed, she experienced a failure with the transmission. The vehicle was not drivable. The driver towed the vehicle to an independent mechanic and was informed that the transmission linkage needed to be replaced. The vehicle was not repaired. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was stuck in a neutral position. There were no warning indicator lights illuminated. The contact received notification of NHTSA Campaign Number:22V413000 (Power Train ). However, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic who informed the bushing continued to pop off. The local dealer was contacted and informed the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called another local dealer, Fitts Ford 8000 Auto Dr, Riverside, CA 92504 but the vehicle was not diagnosed or repaired. The failure mileage was approximately 137,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
Mileage: 137,000
2016 FORD FUSION. CONSUMER WRITES IN REGARD TO TRANSMISSION SHIFTER CABLE BUSHING SAFETY RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE SAFETY RECALL 22S43/22V413. THE CONSUMER STATED THE VEHICLE EXPERIENCED THE SAME FAILURE DESCRIBED IN THE RECALL. THE VEHICLE WAS REPAIRED.
My car won’t shift into gear. It’s stuck in neutral
Car shifts and jerks between gears
When shifting in to any gear (reverse, neutral, drive, or speed), the shifter does not click into place. While shifting, the dash does not illuminate with the corresponding gear. The car stays in park regardless of acceleration being applied or not. This poses a safety hazard while driving as this can switch at any point, posing potential harm to other drivers as well. I am filling out this form prior to contacting the dealership. I am unsure at this time of the specific issue.
The contact owns a 2016 Ford Fusion. The contact stated that upon the start of the vehicle, he attempted to shift the vehicle out of park(P) into drive(D); however, the gear shifter seized in the neutral(N). No warning lights were illuminated. The contact had the vehicle towed to his residence due to the failure. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Mileage: 93,000
My 2016 Ford Fusion Titanium with the 2.0 EcoBoost has 75k miles. A couple of days ago, it started misfiring on cylinder 1 while driving. The vehicle started jerking when trying to accelerate onto the interstate. White smoke started pouring out of the exhaust and the vehicle was violently shaking. The check engine light illuminated and started flashing. I was stranded on the interstate waiting for a tow truck as the vehicle wouldn't start after I turned it off. The shop the vehicle was taken to stated the was a crack on the engine block causing coolant to get into the cylinder. Now I have to pay over $6k out of pocket for a long block replacement. This is a common issue with EcoBoost engines, and now the consumers are stuck forking the cost of a replacement. Ford knows this is an issue... More importantly, the fact I was stranded on the interstate with people passing me doing 85 mph and the hazard that it caused it what infuriates me the most. I really hope somebody is able to get Ford to remedy this.
When we put the car into reverse there are times the transmission jerks a bit.
The contact owns a 2016 Ford Fusion. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the instrument panel displayed that the vehicle was shifted into Reverse(R). Additionally, the vehicle was unable to restart. The vehicle was towed to the contact’s residence. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that NHTSA Campaign Number: 22V413000 (Power Train) was associated with the VIN; however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
Mileage: 94,000
The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(P) without warning. The vehicle was towed to her residence where a mechanically inclined relative inspected the vehicle. A code reader determined that power steering was defective. The DTC codes were reset however, the failure persisted. Upon investigation, the contact discovered that her vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The dealer was notified and the contact was informed that parts for the recall repair was not yet available. The dealer suggested that the contact could pay out-of-pocket for the repair and be reimbursed once the part became available. The contact declined the offer. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in park(P), the vehicle inadvertently moved. While shifting into gear, the shifter moved into another gear. There were no warning lights illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 83,000.
Mileage: 83,000
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated failure and was informed by the dealer that the vehicle might be repaired in October 2022. VIN tool confirms parts not available.
Was in reverse to enter a parking spot, shifted down to drive (lever moved to D) but car stayed in Reverse. I could freely move the lever from Drive to Reverse but the transmission would not shift out of reverse. I moved car to parking spot, moved lever to park (car never shifted out of reverse), put the emergency brake on, then shut the car off. The car will no longer start now because the transmission is stuck in Reverse (lever is in park). Significant safety issue...I could have unknowingly reversed into anything or anyone at first when I "shifted" to Drive remaining in reverse. Upon inspection the bushing/cap did fall off of the shifting cable, which was recalled on thousands of Fords same model and year. Consumer had to pay for a cap and seal to replace the one that was missing.
The contact owns a 2016 Ford Fusion. The contact stated when he tried to shift the vehicle into drive it failed and it would stay in Park gear. The contact opened the hood of the vehicle and noticed that the bushing detached from the transmission. The vehicle was towed to the contact's home where he was able to get a temporary repair on the vehicle. The dealer and manufacturer were contacted and both of them stated that the vehicle was not under NHTSA Campaign Number:19V362000(POWER TRAIN) and that he would have to pay for the repairs. The vehicle was not repaired. The failure mileage was approximately 1306
Mileage: 1,306
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the gear shifter inadvertently shifted to neutral(N) due to a detached gear shifter cable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The failure mileage was 111,966.
Mileage: 111,966
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked and turned off, she attempted to start the vehicle, but the vehicle failed to start. A warning message indicating that the vehicle was not in park(P) illuminated. The contact stated upon starting the vehicle successfully, she attempted to shift into gear, but the gear shifter remained stuck in park(P). The vehicle then started reversing. A bystander assisted the contact with stopping the vehicle by engaging the parking brake. The vehicle was towed to the dealer where the contact was informed that the shift link cable had fractured. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 19V362000 (Power Train). The failure mileage was approximately 98,800.
Mileage: 98,800
Car is in park but the dash is showing the car is still in drive. Unable to move shifter at all.
Gear bushing issue not included in 2016 Ford Fusion Recall in 2019. Car was in a hand wash car was when the bushing broke and rolled into reverse. The car was turned off and then would not start because the gear shifter would not allow the car to go into park even though the shifter appeared to be in Park.
The power steering goes out randomly, mostly when it is hot outside or on the interior. It is not included in the current recall for this issue, however it needs to be. It happened in 2021 and now is still happening in 2022. No issues prior to the failure until power steering alert goes off. I have almost crashed multiple times due to this failure.
This recall should apply to my VIN but the dealer say it does not. NHTSA ID: 19V362 My car did exactly this issue thought I had put the vehicle in Park by the shifter but when I went to get out of the vehicle it started to roll away. I have found this part in the recall notice is what the problem but they won't replace it. So now I have a unsafe vehicle.
The contact owns a 2016 Ford Fusion. The contact stated while driving 25 MPH, the vehicle decelerated to 10 MPH independently and emitted abnormal sounds. There was no warning light illuminated. The accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact was able to restart the vehicle; however, the failure reoccurred while driving that same day. The contact was unable to restart the vehicle after several attempts and turned the hazards lights on as she was in the middle of the road. The vehicle was towed to a used car dealer where it was diagnosed that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were recalls associated to the failure; however, the VIN was not included. The failure mileage was approximately 105,000.
Mileage: 105,000
Placed car in park and turned if off. When I took my foot off the brake it started rolling away. The vehicle would not start saying it was not in park.
On February 15th 2022 I experienced to failure in my powertrain system regarding the transmission center cable. I had my vehicle in park in a public lot and it began to roll away towards oncoming traffic. Thankfully I noticed and was able to get back into my vehicle and apply the emergency break before anyone was hit or injured when I looked closer I realized my gear shifter was in park but the dashboard read that my car was still in drive. When I tried to move the shifter It was completely stick in place and I had to get my vehicle towed to a Ford dealership. I spent $256.59 to have the transmission shifter cable replaced. In doing research on the issue I have learned there have already multiple recalls for this exact issue on 2016 Ford Fusion but when speaking to the dealership and looking on this website I was informed that my specific vehicle was not included in this recall therefore the repairs would not be covered. Also in my research I learned many other Ford Fusions who were not included in the recall have experienced the same exact system failure and safety concern. The Ford dealership that did the repair said it was the same part failure that resulted in the recall of the other vehicles. No warning lights messages or other signs appeared prior to the failure or notified me that a failure had occurred.
At a fuel stop I put shifter into park and turned off engine. When refueling was completed car would not come out of park. Dash shift indicator showed car was in neutral. Car was towed to local Ford dealer where inspection showed shifter cable had detached from transmission. The Ford dealer service department repaired the issue by replacing shift cable bushing (part number DG9Z*7K340*A) and cap (part number DG9Z*7S004*A). It is unknown if the replaced parts are available for inspection since I do not know if the service department retained them. It is unknown if components have been inspected by others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. After researching this problem this appears to be the same issue that prompted a recall of the 2016 Ford Fusion with 2.5L engine.
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V362000 (Power train) and the vehicle was taken to the local dealer for recall repair; however, the local dealer informed the contact that they could not repair the vehicle because the vehicle was not affected by the recall. The contact stated that a year later, the vehicle started lunging forward while shifting into drive. Additionally, the contact stated that the gear shifter would emit vibrating sounds and the vehicle would shudder while driving. There were no warning lights illuminated. The contact stated that the failure had increased in intensity and frequency. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000. Parts distribution disconnect.
Mileage: 49,000
We have a 2016 Ford Fusion. We’ve already had major engine work done on it by the dealership about 2 years ago. Then about a year later, the transmission wouldn’t go into gear. We took it in to have looked at and they said that the bushings failed and the shifter cable detached from the transmission. They charged us 184.00 and sent us on our way. They failed to tell us that this can damage the transmission cause now a year later they are telling me I need a new transmission on a 2016 Ford Fusion. This is the 2nd Ford Fusion I’ve had that had a transmission go early. I’ve also had a F-150 with Transmission problems. I was assured that they fixed the problems from the older years when I purchased this new from The dealer. The Ford Fusion has had a recall on the shifter cable and knew that it was going to cause problems down the road and didn’t say anything. I shouldn’t have to pay 6,000 dollars for a new transmission when they knew this was going to happen after the shifter cable disengaged from the transmission
Shift cable broke. clip broke and end of cable.
I put my car in park and it stayed in drive even though I remove the key and there was no chime or warning. It would roll away unless the emergency break was applied. it seems to be the same exact issue as recall numbers: 18S20, 19S16 and 18V471.
Cable from gear selector and transmission failed. Car countined moving once put in park. This problem is known to affect 2016 Ford Fusions. No. No warning lamps or sounds, the car just continued to roll.
The shifter cable has degraded and detached from the transmission, allowing the transmission to be in a shift state other than what the shifter lever shows. Although there is an existing recall for this exact issue, my vehicle falls outside of the specified manufacture dates and Ford is unwilling to remedy the issue. As a result I need to fix the issue out of pocket in order to prevent severe injury or loss of life.
The shift cable clip broke and vehicle is stuck in neutral. There is a recall for this problem for ford fusion's 2013 - 2016. We have a 2016 but the vin # is not included in the recall, unsure why it is not included.
The contact owns a 2016 Ford Fusion. The contact stated that while in the reverse, the vehicle would move forward. The contact placed the gear shifter into drive and the vehicle stalled with the "transmission not in park" warning message on the instrument panel. The contact then placed the vehicle into the park and the vehicle began to roll backward. The contact immediately applied the parking brake and had the vehicle towed to the dealer. Once at the dealer, the vehicle was diagnosed with a defective transmission cable bushing. The contact was informed that her vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 97,000.
Mileage: 97,000
My Fusion would shift into park using the shifter, but was actually in neutral allowing the car to roll forward and backward even though the shifter was in park. It is at the dealer now and they said they shifter bushing failed. There is a recall for Fusions (reference # 19s16), but the dealer says it does not apply to my vehicle. The recall is for Fusions with the 2.5 motor and I have the 2.0 motor. However, I asked the dealer and both vehicles use the same bushing, so I think my car should be covered. Luckily no one was injured in this incident but it could have been avoided if my car was included in the recall. This occurred in Provo, UT where my son is using the car for School.
The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving through a fast-food drive-thru, she shifted into PARK however, the gear shifted independently into neutral. The contact stated no warning light was illuminated. The contact stated that an employee from the fast-food restaurant assisted with pushing the vehicle into the parking lot. The vehicle was not drivable. The vehicle was towed to the local dealer while speaking on the phone. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V362000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated that upon placing the gear shifter into DRIVE, the vehicle began to reverse as the instrument panel showed that the gear was in REVERSE. The contact made multiple attempts to switch the gear shifter until DRIVE appeared on the instrument panel and was able to resume normal driving. The contact then called the dealer and an appointment was scheduled to have the vehicle diagnosed. The manufacturer had been notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Mileage: 100,000
When you put it in Reverse you have to pause. If your foot is on the gas is slams into reverse and makes a terrible sound and gives you a jolt! My girlfriend has the same exact car and hers did this as well. But there was a recall on her car and she had it fixed. I looked up recalls on my car 6 months ago and there were about 8 and now there are none. Can't seem to see why!
The contact’s daughter owns a 2016 Ford Fusion. The contact stated that while her daughter was shifting gears, the shifter cable fractured. The vehicle was towed to an unknown local dealer and diagnosed with a deterioration of the shifter cable. The vehicle was repaired however, the failure recurred several times. The contact stated that zip ties were used to hold the shifter cable in place. The contact stated the failure was related to NHTSA Campaign Number: 18V471000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
Mileage: 83,000
The contact owns a 2016FORD Fusion. The contact stated while driving approximately 5mph when attempting to put the vehicle into drive the vehicle would not shift gears. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing shifter cable bushing bearing replaced and was repaired. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 19V362000 (POWER TRAIN) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.
Mileage: 90,000
Shifter cable link bushing broke. I noticed the problem when I got back into my car, after fueling. The car turned on. But the shifter was really loose and would not shift into drive, or any gear. I searched for the "symptom" online and found there was a recall for the bushing on the shifter link cable issue. I checked the part in my engine compartment and they separated, confirming a break In the link. I happened to be close to an auto parts store so I went and purchased the bushing. After replacing/fixing the issue next to the gas pump, I proceeded to the ford dealership so they could do a proper fix as per the recall. When I arrived at the dealership, they stated my cars VIN# was not part of the recall, which I did not understand why, since the same exact problem for the recall had just happened to my car as the other cars with the same year, model and issue as on the recall. I had the ford dealership fix the problem because I did not want to get into an accident on the road. Since as per the recall the car not being able to shift could cause a real dangerous situation.
I'm just wondering how it is even remotely legal to sell a vehicle, whether used or new, with current open recalls. When I purchased my vehicle through Triple J Auto in Guam, they never informed me of any open recalls when I purchased the vehicle. Technically the car was in a used status, but, coming from the Department of Highway SAFETY, it seems preposterous that you would allow any vehicle to be sold with open recalls against the vehicle. I am just looking for any information as to how this could have gone unresolved for over three years, without me just looking up the VIN on a random day. Thank you
Stopped at store and placed the vehicle in park. After taking foot off break vehicle rolled forward. Shifter handle was in the park position but the dash indicator showed the vehicle was in neutral. Applied the emergency break to prevent vehicle from rolling further. Attempted to shift through gear selector and back to park but the shifter handle would not move out the park position. The following recall (18S20) has been issued but according to Ford it does not apply to my vehicle. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime. Based on the number of complaints on this sight the recall affects most if not all Ford Fusions. Paid for repairs, but Ford will not reimburse cost. By the way parts totaled $7.64 small price for Ford to pay to protect its customers and the public.
The contact owns a 2016 Ford Fusion. The contact stated while reversing out of a parking space, the contact shifted from reverse to drive and the vehicle did not respond, and the vehicle started to roll backward. The contact depressed the brake pedal and shifted the vehicle into the park. The vehicle continued to roll backward and eventually stopped and would not move. The contact restarted the vehicle and the vehicle failed to move. The contact had the vehicle towed to the local dealer to be inspected. The vehicle was diagnosed, and the contact was informed that the shift cable bushing fractured and caused the shift cable to detach. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
Mileage: 70,000
The contact owns a 2016 Ford Fusion. The contact received notification for NHTSA Campaign Number: 18V471000 (Power Train) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact’s wife experienced a failure while driving into work when she turned into the parking lot, placed the vehicle in park, released her foot off the brake pedal and the vehicle started to rollaway. The contact engaged the parking brake to stop the vehicle from rolling away. The vehicle was not repaired nor diagnosed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the recall was not related to the failure. The failure mileage was approximately 122,590.
Mileage: 122,590
The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime. Recall 18S20 did not apply to my vehicle but my vehicle has the same problem.
My vehicle has suffered the same Transmission Linkage bushing problem as other Ford Fusions that have been recalled to replace the bushing. When I went to the Ford Dealership in Quincy, MA, they informed me that my 2016 Ford Fusion is not on a recall for the defective bushing since it wasn't manufactured in one of the 2 plants listed for the defective bushing recall. This needs to be addressed so that all Ford Fusions no matter where they are assembled are included in the recall. I had a private mechanic charge me to re-attached the linkage to the transmission, only to have the bushing pop off again a day later. Since then, I have re-attached the linkage a dozen times. I finally went to the Ford dealer and bought the new improved bushing and new cover cap.
Plastic bushing broke off transmission linkage. This cause the car to be unable to change gears. Luckily for us it happened when we parked the car, therefore it was stuck in park and had to be towed to the dealership. If it happened while driving, might have been more dangerous. There is a recall for this, but only for 2.5l engines for some reason. I have the 1.5l engine.
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was in park and idling, the contact shifted the gear shifter into reverse however, the vehicle failed to respond. The contact shifted the vehicle into PARK when the vehicle started rolling backward. The parking brakes were activated to stop the vehicle. The contact inspected the vehicle and became aware that the shifter cable had detached. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 77,000.
Mileage: 77,000
the shifter cable comes off. Now it's permanently broken off. Why is Ford using a cheap plastic bushing that degrades rather quickly? I was sitting in a local restaurant's drive-thru line, I put my car in park so the torque converter is not actually spinning while the car is idling still. When the line moves up, I place the car in drive and I get no movement. I pop my hood in the middle of a busy drive-thru line only to see my transmission cable is no longer connected to the transmission itself to even move.,
The contact owns a 2016 Ford Fusion. The contact stated while shifting the vehicle into park, the gear shift indicator indicated that the vehicle was in neutral. The vehicle rolled backwards. The contact also stated that the shifter would cease not allowing the contact to change gears. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V362000 (Power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Mileage: 90,000
The bushing that attaches the shifter cable degraded and detached from the transmission. We were driving to our vacation rental (4.5 hours away from home at this point) and we went to put the car in park to get gas. The gear was in Park, but the car read it was still in Drive. We had to use Emergency Brake to keep it in place. We were stranded for almost 2 hours as dealerships and rentals were closed. A body shop owner happened to pull in front of us and helped us temporarily fix it. There was a recall for 2.5 liter engine for this issue in 2019 so my car was not covered. However, the EXACT same issue occurred. There were no warning signs whatsoever prior to failure.
Gear shift was placed in park. Car stayed in reverse, reverse showing on dash as well. Could not fully turn car off. Red shift lever under the console did nothing. The bushing/ball is completely missing from the shift linkage. Has not been inspected by "authorized" repair center. Husband was able to see the problem and manually shift it into drive to get it home. Ford has informed me this vehicle does not have the same problems as the others recalled, yet it IS the exact same issue.
129K MILES. TRANSMISSION SLIPPING OUT OF GEAR AT 70 +/- MPH. PULLED INTO GAS STATION, ALLOWED TO COOL FOR 1HR. TRANSMISSION WOULD ENGAGE MOMENTARILY, THEN SLIP OUT OF GEAR AND NOT GO INTO GEAR AGAIN WITHOUT SHUTTING DOWN VEHICLE, RESTART, SHIFT TO D, REPEAT. SEEMS TO HOLD AT LOW SPEED SO LONG AS THERE IS A CONSTANT LOAD ON THE TRANSMISSION. UNSAFE TO REPLICATE AT SPEED. VEHICLE NOT LISTED IN RECALL 18S32 FOR EVAP PURGE VALVE, BUT SHOWED SIMILAR SYMPTOMS STARTING AROUND 126K MILES. VEHICLE SCHEDULED FOR SERVICE FOR PURGE VALVE PRIOR TO TRANSMISSION ISSUE. MAINTENACE NOT COMPLETED YET.
Mileage: 129,000
I DROVE SLOWLY UP TO AN ATM MACHINE IN A HEAVILY TRAFFICKED PARKING LOT, PUT THE VEHICLE IN PARK AND TOOK MY FOOT OFF OF THE BRAKE TO BEGIN A BANKING TRANSACTION, THE VEHICLE BEGAN TO ROLL BACKWARDS, THE INSTRUMENT PANELS WAS READING "REVERSE", THE PHYSICAL SHIFTER WAS IN PARK BUT THE VEHICLE WAS ROLLING AS THOUGH IN NEUTRAL. I HIT THE BRAKE WHICH ENGAGED EVENTUALLY BUT IT WAS DIFFICULT TO APPLY. THE SHIFTER WAS LOCKED IN POSITION AND COULD NOT BE MOVED. I LET THE VEHICLE COAST TO A CLOSE BY PARKING SPOT AND THEN APPLIED THE EMERGENCY BRAKE, WHICH WORKED FINE. I ATTEMPTED TO SHIFT THE CAR FROM NEUTRAL TO PARK SO I COULD SHUT THE VEHICLE OFF BUT I COULD NOT. EVENTUALLY, THE VEHICLE BATTERY DIED FROM AUXILLIARY POWER BEING ON SO LONG WITHOUT ANY WAY TO TURN THE VEHICLE OFF. IT WAS TOWED TO THE NEAREST DEALERSHIP. THERE IS A KNOWN RECALL FOR THE SAME YEAR, MAKE AND MODEL OF THIS VEHICLE FOR THIS PARTICULAR ISSUE, 18V471, BUT MY PARTICULAR VIN IS NOT INCLUDED SOMEHOW.
Mileage: 90,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE STATIONARY, AFTER THE VEHICLE WAS SHIFTED INTO PARK HOWEVER, THE VEHICLE STARTED TO ROLL AWAY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GENE MESSER FORD LUBBOCK (6000 19TH ST, LUBBOCK, TX 79407, (806) 793-2727) WHERE IT WAS DIAGNOSED WITH NEEDING SHIFTER CABLE TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Mileage: 89,000
I WAS INFORMED I HAVE A RECALL ON THE STEERING BOLTS ON MY 2016 FORD FUSION. I ASKED THE DEALERSHIP SEVERAL TIMES TO FIX THE RECALL. I PURCHASED THE VEHICLE AT FORD VIST, OXNARD, CALIFORNIA. I HAVE PURCHASED A NEW VEHICLE FROM THEM SINCE. THEY HAVE TOLD ME THAT I DO NOT NEED TO DO THE RECALL. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND I.
I WAS GETTING READY TO LEAVE TO WORK MY CAR HAS BEEN PARKED OUTSIDE MY HOUSE I GOT IN TRIED STARTING IT AND DONT WANT TO TURN ON I TOOK IT TO AUTOZONE TO HAVE BATTERY CHECKED AND BATTERY IS GOOD IT WILL START IF I GET A JUMP I CALLED MY MECHANIC AND HE SAYS IT COULD BE MY ALTERNATOR I DONT SEE HOW I BARLEY GOT THE CAR I SEEN THAT THERE WAS SOME ISSUES WITH THE ALTERNATOR ON MY CAR
Mileage: 673,422
CAR DOES NOT MOVE IN SELECTED GEAR. FIRST INCIDENT: THE CAR WAS PUT INTO DRIVE BUT THE CAR MOVED IN REVERSE. IT WAS TAKEN TO A FORD DEALERSHIP FOR RECALL 19S16 WHICH DESCRIBES EXACTLY THESE SYMPTOMS. SHORTLY AFTER THE RECALL SERVICE, THE SECOND INCIDENT: CAR WAS PUT INTO PARK BUT MOVED IN REVERSE AND HIT ANOTHER CAR. IT WAS RETURNED TO THE FORD DEALERSHIP AGAIN AND THEY REPORTED BACK THAT NOTHING WAS WRONG WITH THE CAR. THE RECALL PROCEDURE CLEARLY DID NOT RESOLVE THE ISSUE. AND TO MAKE MATTERS WORSE THE DEALERSHIP SUBURBAN FORD OF WATERFORD MI IS CHARGING ME FOR THE DIAGNOSTIC.
Mileage: 79,000
WHEN TRAVELING ON THE FREEWAY AT 60MPH AND I TAKE MY FOOT OFF THE ACCELERATOR THE TRANSMISSION DOES NOT DOWN SHIFT OR SLOW DOWN. A STRANGE SOUND CAN BE HEARD UNTIL I PRESS ON THE BRAKES. THE REAR PASSENGER SEAT BELT DOES NOT RETRACT SOMETIMES.. THERE IS A STRANGE SOUND WHEN TURNING THE STEERING WHEEL.
Mileage: 30,000
I WAS PULLING OUT ACROSS TWO LANES OF TRAFFIC ON A FLAT CITY STREET GOING APPROXIMATELY 15 MPH, AND AS I WAS HOLDING THE WHEEL, MAINTAINING MY DRIVE LINE, THE STEERING DROPPED OUT AND I WAS ROTATING THE WHEEL LEFT AND RIGHT DESPERATE FOR THE STEERING WHEEL TO GRAB CONTROL AGAIN. IT FINALLY REGAINED SOME CONTROL BUT THE STEERING IS NOT CONSISTENT, IT DOESNT SEEM LIKE, ITS IN CONSTANT CONTROL OF THE VEHICLE, ALMOST LIKE ITS SHORTING OUT.
Mileage: 89,000
THE TRANSMISSION UPSHIFTS VERY HARD. SO HARD IT THROWS DRIVER AND PASSENGER(S) BACKWARDS.THIS IS MOST PRONOUNCED AT SPEEDS LESS THAN 30 MPH WHEN IT SHIFTS FROM 2ND TO 3RD. PERIODICALLY, IT ALSO SHIFTS VERY HARD FROM 5TH TO 6TH AT CONSTANT SPEEDS BETWEEN 45 AND 55. THIS PRESENTS A SAFETY CONCERN AS IT IS HARD AND ABRUPT CAUSING A STARTLING SCARE AND A REACTION THAT CAN CAUSE A MOMENTARY LOSS OF STEERING CONTROL.
Mileage: 114,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF THE GARAGE THE VEHICLE FAILED TO FAILED TO SHIFT INTO REVERSE. THE CONTACT ATTEMPTED TO SHIFT BACK INTO PARK HOWEVER, THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE PARKING BRAKES WAS ACTIVATED AND THE GEAR SHIFTER WAS MANUALLY SHIFTED FROM REVERSE TO PARK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *BF
Mileage: 143,000
THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADE AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. IT LET ME MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. I ALMOST COULD NOT STOP THE CAR AND RAN INTO A BUILDING. THERE IS ALREADY A KNOWN RECALL FOR THIS VEHICLE BUT MY VIN IS NOT INCLUDED.
Mileage: 75,000
CAR HAS 60K MILES. LOSING COOLANT NO LEAK. DIDN'T START ONE DAY. FIRESTONE COULDN'T FIND THE PROBLEM. HAD MY CAR TOWED TO BAYTOWN FORD. AFTER A WEEK AND A $800 AUTHORIZATION TO OPEN THE ENGINE ONLY. NEXT DAY I WAS TOLD I NEED A NEW ENGINE. $6K. MY QUESTION WAS WHAT CAUSED THE ENGINE FAILURE, AND HOW CAN I BE SURE THE NEW ENGINE WONT HAVE THE SAME PROBLEM. MY OIL CHANGES ARE REGULAR. MOBIL 1 OIL AND FILTER. I WAS TOLD THE SLUDGE IN MY ENGINE WAS BECAUSE I HAD A AFTERMARKET OIL FILTER NOT A MOTORCRAFT FILTER. NOT IN WRITING. I KNEW BETTER AND AFTER SOME RESEARCH I FOUND A PLETHORA IF OTHER OWNERS HAS HAD THE EXACT SAME PROBLEM. MY CAR IS MY KEY TO PROVIDING FOR MY FAMILY AND I DONT HAVE $6K FOR A MANUFACTURER DEFECT. CAR HAS ALSO CUT OFF WHILE MY WIFE WAS DRIVING BUT CRANKED IMMEDIATELY.
Mileage: 59,400
INTERNAL TRANSMISSION PROBLEMS AFTER PURCHASE AND DRIVING 2016 FORD FUSION FOR 7 MONTHS. VEHICLE HAD BEEN STATIONARY FOR HOURS AS I WAS LEAVING HOME FOR WORK. AFTER STARTING THE CAR AND PUTTING GEAR SHIFT INTO REVERSE THERE WAS A HARD JERKING OF THE ENGINE. THE CAR REVERSED VERY SLOWLY OUT OF THE DRIVEWAY. AS I SHIFTED INTO DRIVE GEAR ENGINE JERKED REALLY HARD ONCE AGAIN AND CAR BEGAN TO HESITATE ACCELERATION. CAR SLOWLY ACCELERATED BUT WOULD NOT DRIVE OVER 30 MPH
Mileage: 67,405
WHILE I WAS PARKED, I PUT MY CAR IN THE DRIVE POSITION, THE CAR WENT IN REVERSE.
Mileage: 68,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED AFTER SHIFTING TO DRIVE, THE VEHICLE WAS REVERSING INSTEAD. THE CONTACT MENTIONED THE GEAR WAS SHIFTED TO REVERSE AND BACK TO DRIVE HOWEVER, THE VEHICLE WAS STILL REVERSING. THE CONTACT CONTACTED AN INDEPENDENT MECHANIC WHO WENT TO THE VEHICLE LOCATION AND INFORMED THE CONTACT THE BUSHING FRACTURED FROM THE TRANSMISSION SHIFT CABLE. THE MECHANIC WAS ABLE TO CONNECT THE PART FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND TO RISER HARNESS FORD (2000 E. RACE AVE, SEARCY, AR 72143, (501) 268-2486) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT INCLUDED.
MY TRANSMISSION HAS BEEN REBUILT TWICE IN A ONE YEAR,15,000MILE SPAN. THE TRANSMISSION SHIFTS HARD FROM PARK TO DRIVE,AND DRIVE TO PARK EVEN AFTER BEING REPLACED BOTH TIMES. THE TRANSMISSION SLAMS AFTER LETTING OFF OF THE FUEL PEDAL AND IN BETWEEN LOWER 3-4 GEARS WHILE DRIVING. I PURCHASED MY 2016 FUSION AT MIKE BASS FORD ON 6/15/2019 WITH 29000 MILES. AS OF TODAY 12/02/2020 I ONLY HAVE 44,000 MILES ON IT. FORD WILL NOT REPLACE THE TRANSMISSION, THEY ONLY OVERHAUL THE TRANSMISSION SO THE SAME PROBLEMS KEEP RETURNING. THE FUEL PEDAL ON MULTIPLE OCCASIONS WHEN PRESSED DOES NOT ENGAGE THE CAR TO MOVE FOR MULTIPLE SECONDS WHEN DRIVING. ALSO WHEN SHIFTING AT A STAND STILL FROM DRIVE TO REVERSE, AND REVERSE TO DRIVE THE CAR ON MULTIPLE OCCASIONS DOES NOT ACCELERATE FOR MULTIPLE SECONDS EITHER. WHICH IS VERY DANGEROUS WITH ME MY WIFE AND KIDS IN THE CAR.
Mileage: 30,000
PARKED MY CAR AT WORK. PUT MY CAR IN PARK BUT IT STAYS IN REVERSE, WILL NOT MOVE WITH PRESSER ON THE BRAKE,LETS ME TURN IF OFF BUT NOW I CANT TURN IT BACK ON OR SHIFT. HAS TO HAVE EMERGENCY BREAK ON TO NOT ROLL. THERE IS A RECALL BUT WAS TOLD MY VIN NUMBER DOES NOT HAVE THIS RECALL.
MY VEHICLE WOULD NOT SHIFT INTO DRIVE (FORD FUSION 2016 2L 5SPEED AUTOMATIC). IT SHUDDERED AND CRAWLED FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE. I BRAKED TO A STOP PUT IT PARK AND THE CAR WAS STILL SHUDDERING. I TURNED IGNITION OFF AND ATTEMPTED TO RESTART ENGINE AND ENGAGE FROM PARK TO DRIVE. IT DID NOT SHIFT TO DRIVE BUT SHUDDERED. I HAD TO REPEAT THIS PROCESS 4-5 TIMES AND THEN IT FINALLY MOVED FROM PARK TO DRIVE AND DROVE SOMEWHAT NORMAL 1 DAY PRIOR THE CAR WAS JERKY AS IT ENGAGED. THIS JERKY BEHAVIOR OF THE TRANSMISSION AT LOW SPEEDS I WAS EXPERIENCING YESTERDAY RETURNED . THE CAR BECAME DRIVEABLE BUT NOW A I AM VERY SUPSECT AND I CANNOT FIND A RECALL FOR THIS ISSUE THAT MATCHES MY VIN NUMBER. EVENTHOUGH MANY FORD FUSIONS MADE DURING THE SAME YEAR AS MINE HAVE EXPERIENCED THIS ISSUE
Mileage: 102,000
PURGE FUEL VALVE. CAR IS STALLING AT TIMES. OTHER TIMES IT WON'T START. THIS HAS BEEN A RECALL IN THE PAST BUT NOT SHOWING ON MY VIN. SOMETIMES IT IS MAKING A NOISE.
WITH NO WARNING I STARTED MY CAR AND WENT TO PUT IT IN DRIVE AND THE SHIFTER WOULD MOVE BUT NOT GO INTO GEAR. IT FELT LIKE THE SHIFTER WAS NOT ATTACHED TO ANYTHING. LUCKILY THE CAR WAS STUCK IN PARK, IF THIS WOULD HAVE HAPPENED WHILE DRIVING IT COULD OF RESULTED IN AN ACCIDENT OR WORSE INJURIES. I WAS TOLD THERE WAS A RECALL FOR THIS, CHECKED MY VIN AND IT DID NOT SHOW IT AS AN ACTIVE RECALL. I CONTACTED MY LOCAL FORD DEALERSHIP AND THEY DID EXACTLY WHAT I DID AND RUN THE VIN NUMBER TELLING ME MY CAR WAS NOT PART OF THE ORIGINAL RECALL. I DON'T UNDERSTAND WHY ONE CAR IS PART OF A RECALL BUT ANOTHER IS NOT. I HAD TO PAY FOR MY CAR TO BE TOWED AND NOW REPAIRED DUE TO FAULTY PARTS BY FORD!
Mileage: 130,000
THE CAR SHUTS OFF WHILE DRIVING UNDER THE SPEED OF 20 MPH. IT HAS HAPPENED 6 TIMES IN THE LAST 2 MONTHS. THE WORSE PART WAS IT HAPPENED ON THE INTERSTATE IN THE RAIN AND I HAD TO PULL OVER QUICKLY ON TO THE RAMP WHILE AN 18 WHEELER WAS COMING MY WAY.
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WAS SHIFTED TO SPORT MODE HOWEVER, THE INSTRUMENT CLUSTER FAILED TO REGISTER THE SHIFT. THE CONTACT PUT THE VEHICLE IN PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER FORD (5001 GLENWOOD RD BROOKLYN, NY 11234, 888-693-4582) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED AND A COVER ADDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 19V362000 (POWER TRAIN) AND 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO KEEP THE RECEIPT FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 85,550.
Mileage: 85,550
WHILE IN DRIVE THE TRANSMISSION STARTED MAKING WEIRD NOISES, AND ALL OF THE SUDDEN THE GEAR SHIFTING SOUNDED OFF. THIS ALL HAPPENED ON THE INTERSTATE AT ABOUT 70MPH. AFTER PARKING THE CAR AND TRYING TO PUT IT INTO REVERSE OR DRIVE THE TRANSMISSION WAS FAILING, THE SHIFTER SLID INTO ANY POSITION. THE TRANSMISSION HAS TO BE REPLACED OR REBUILT, IT'S OVER 3K TO REPAIR.
Mileage: 111,000
WHEN DRIVING DOWN THE ROAD DURING NORMAL ACTIVITY, TRANSMISSION SEEMS TO JUMP IN AND OUT OF GEAR AND CHECK ENGINE LIGHT WILL COME ON. HAS HAPPENED MULTIPLE TIMES OVER THE PAST SIX MONTHS. CAN YOU PULL OVER TO TURN THE CAR OFF AND TURN IT BACK ON? CHECK ENGINE LIGHT GOES OFF; HOWEVER, WHEN YOU ENGAGE THE TRANSMISSION SHIFTER FROM PARK TO DRIVE, THERE IS GRINDING. WHEN I LEAVE THE CAR PARKED FOR A DAY OR TWO STARTS UP AND DRIVES AS NORMAL WITHOUT CHECK ENGINE LIGHT, I HAVE TAKEN TO THE DEALERSHIP THREE TIMES TO HAVE THE ISSUE CHECKED, BUT THEY CANNOT FIND A PROBLEM WITHOUT THE ILLUMINATION OF THE CHECK ENGINE LIGHT.
Mileage: 94,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MESSAGE ENGINE MALFUNCTION DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROY O'BREAN FORD LOCATED AT 22201 EAST NINE MILE RD, ST. CLAIR SHORES, MI 48080 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS AVAILABLE.
Mileage: 87,000
THE ANTIFREEZE IS LEAKING INTO THE CYLINDERS, FOULING OUT THE SPARK PLUG CAUSING THE ENGINE TO MISS FIRE. WITH THIS HAPPENING, IT'S USING ANTIFREEZE BURNING IT OUT THE EXHAUST PIPE , WHICH CAUSES THE ENGINE TO OVERHEAT. PLEASE LOOK INTO THIS, I HEARD IT CAN BLOW THE ENGINE AND IT'S EXPENSIVE TO REPLACE
Mileage: 84,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT'S DAUGHTER STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE CHECK ENGINE AND POWERTRAIN WARNING LIGHTS WERE ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START IMMEDIATELY AFTER REFUELING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO POLLARD FRIENDLY FORD COMPANY (3301 S LOOP 289, LUBBOCK, TX 79423) WHERE THE VEHICLE WAS KEPT FOR THREE DAYS AND AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS THEN RETURNED TO THE CONTACT'S DAUGHTER. THE CONTACT STATED THAT TWO DAYS AFTER THE REPAIR, THE CHECK ENGINE ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED HER THAT THE VAPOR MANAGEMENT AND PURGE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Mileage: 120,000
TL* THE CONTACT'S SON OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND COASTED THE VEHICLE INTO A PARKING LOT AND LEFT THE VEHICLE THERE OVERNIGHT. THE NEXT DAY, THE CONTACT'S HUSBAND INSPECTED THE VEHICLE AND DROVE IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT'S HUSBAND THEN TOOK THE VEHICLE TO TRANSMISSION SHOP AND WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WHICH THE MECHANIC LINKED TO THE FAILURE. THE NEXT DAY, THE CONTACT'S HUSBAND TOOK THE VEHICLE TO FORD GROVES (501 N KINGSHIGHWAY ST, CAPE GIRARDEAU, MO 63701) WHERE THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE MECHANIC INFORMED THE CONTACT'S HUSBAND THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.
Mileage: 58,000
MY 2016 FORD FUSION IS HAVING PROBLEMS WITH THE SIFTER CABLE WHERE THE CAR CAN STAY IN ANOTHER GEAR BUT THE CAR SIFTER IS IN PARK. I GOT HOME AND PUT THE CAR IN PARK AND MY CAR STARTED ROLLING BACKWARDS. THERE IS A CURRENT RECALL FOR THE SIFTER CABLE BUSHING. I LOOKED AT MY CAR SIFTER CABLE AND THE BUSHING IS GONE AND I CAN'T GET MY CAR OUT OF REVERSE. THIS IS A BIG SAFETY CONCERN AND FORD DOESN'T WANT TO DO ANY THING. I CALLED FORD FOR HELP AND THEY TOLD ME THERE IS NOTING THEY CAN DO TO HELP ME. IF THEY KNOW THEY HAVE PROBLEMS WITH THE BUSHINGS WHY DON'T THEY INCLUDE THE 1.5 ENGINE BECAUSE ACCORDING TO THEM ONLY THEY 2.5 ENGINE HAS THAT PROBLEM. I AM SCARED THAT MY CAR IS GOING TO ROLL AWAY AND HIT SOMETHING OR SOMEONE I HAVE TO HAVE MY CARS E BRAKE ON JUST TO HELP ME FEEL SAFER AROUND MY CAR.
Mileage: 88,780
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE, THE GEAR SHIFTER SEIZED UPON ATTEMPTING TO PARK THE VEHICLE. SHE THEN FORCED THE SHIFTER INTO PARK HOWEVER, THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE REMAINED IN NEUTRAL. THE CONTACT'S WIFE THEN TURNED OFF THE VEHICLE AND INFORMED THE CONTACT OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED BY A LOCAL DEALER. HE WAS ALSO GIVEN A CASE NUMBER. THE CONTACT WENT TO HARRISON FORD (820 N MAIN ST, WELLINGTON, OH 44090) WHERE HE WAS INFORMED THAT THEY NEEDED TO SEE THAT THE CABLE BUSHING WAS FRACTURED IN ORDER TO DIAGNOSE THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 76,006.
Mileage: 76,006
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB
Mileage: 178,000
I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.
Mileage: 101,405
THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.
Mileage: 98,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.
Mileage: 103,000
ON MONDAY 08/10/2020 PARK MY VEHICLE IN THE MORNING AND THEN CAME BACK TO THE CAR IN THE AFTERNOON. IT HAD STARTED AND WAS ABLE TO MOVE THE SHIFTER BUT WITH NO RESULT FROM THE TRANSMISSION AND NO GEAR INDICATION ON DISPLAY. VEHICLE HAD TO BE TOWED AND TAKEN TO A FORD DEALERSHIP THE NEXT DAY. ADVISED THAT THE SHIFTER CABLE WAS BROKEN AND NEEDS TO BE REPLACE. WAS INFORMED THAT MY CAR WAS READY FOR PICK UP ON FRIDAY 08/15/2020. ON MONDAY 08/17/2020 HAD TAKEN VEHICLE BACK TO THE DEALERSHIP TO ADJUST SHIFTER CABLE LINKAGE BECAUSE THE SHIFTER WAS FOUND THAT IT COULD ACCIDENTALLY SHIFT INTO NEUTRAL FROM DRIVE WITH THE SMALLEST AMOUNT OF PRESSURE. DEALERSHIP VERIFIED THAT CABLE SHIFTER REQUIRED ADJUSTMENT. ON THURSDAY 08/20/2020 VEHICLE WAS COMPLETELY REPAIRED BY FORD DEALERSHIP.
Mileage: 71,497
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS IN A DRIVE THRU, SHE HAD PLACED THE VEHICLE INTO PARK AND RELEASED HER FOOT OFF THE BRAKE PEDAL. UPON RELEASING HER FOOT OFF THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING, CAUSING HER TO ABRUPTLY DEPRESS THE BRAKE PEDAL. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TOM DENCHEL FORD COUNTRY HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838) WHERE THEY STATED THAT THE TRANSMISSION BUSHING FAILED. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
TL* THE CONTACT CALLED ON BEHALF OF HER GRAND-DAUGHTER WHO OWNS A 2016 FORD FUSION. AFTER TURNING INTO THE SCHOOL'S PARKING LOT AND PARKING THE VEHICLE, HER GRANDDAUGHTER PLACED THE VEHICLE IN PARK, HOWEVER THE VEHICLE ROLLED BACKWARDS. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT'S GRAND-DAUGHTER ENGAGED THE PARKING BRAKE TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT'S GRAND-DAUGHTER WAS NEARBY THE DEALER ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, SAINT JOSEPH, MO 64506) ASKED FOR ASSISTANCE. THE VEHICLE WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 72,593.
Mileage: 72,593
STOPPED CAR. SHIFTED INTO PARK, BUT CAR ROLLS. WILL NOT SHIFT INTO ANY GEAR. WILL NOT START. TOWED TO HILBISH FORD IN KANNAPOLIS, NC. DEALER SAYS IT IS THE SHIFTER CABLE BUSHING. GOOGLE SEARCH REVEALS THAT FORD HAS RECALLED FORD FUSIONS MODEL YEARS 2014-2016 FOR THIS SAME EXACT PROBLEM, YET THE DEALERSHIP SAYS MY CAR IS NOT INCLUDED IN THE RECALL AND ARE CHARGING ME OVER $300.00 FOR REPAIRS.
Mileage: 120,000
FORD DEALERSHIP IS STATING ENGINE AND TRANSMISSION NEEDS TO BE REPLACED. THEY SAID THIS IS A KNOWN ISSUE WITH THE 1.5L ENGINE AND FORD IS AWARE OF IT. THEY'VE NEVER SEEN THE TRANSMISSION GO AT THE SAME TIME. ESTIMATED REPAIRS ARE $6,300. I'M THE ORIGINAL OWNER, REGULARLY MAINTAINED, WITH 95,000 MILES ON IT. JUST TURNED 4 YEARS OLD.
I HAVE HAD MY CAR FOR ONLY 3 MONTHS NOW. ABSOLUTELY NO SIGNS THAT ANYTHING WAS BAD OR STARTING TO GO OUT. I WAS DRIVING WITH MY DAUGHTER LEAVING THE BANK AND MY CAR DIES IN THE MIDDLE OF THE RD IN A CURVE!!! THE WRENCH TOOL LIGHT POPS UP AND SAYS SEE OWNER MANUAL/ IN THE MANUAL THIS INDICATES A POWER TRAIN/ AWD PROBLEM. THE CAR WHEN STARTED IDLES VERY ROUGH AND DOESN'T WANT TO ACCELERATE. I HAVE READ OTHER COMPLAINTS THAT IS EXACTLY LIKE MINE WITH THE 2016 FORD FUSION. I AM A SINGLE MOM OF 4 AND ONLY HAVE THIS CAR. I AM GETTING IT TO A MECHANIC TO SEE WHAT SHOWS UP. FROM WHAT I HAVE SEEN ON OTHER COMPLAINTS IT HAS TO DO WITH FAILURE OF THE THROTTLE BODY SENSOR! HAD SOMEONE BEEN BEHIND ME WE COULD'VE BEEN HIT DUE TO THE CAR STALLING IN THE RD! LUCKILY I WAS GOING DOWN HILL AND WAS ABLE TO COAST ONTO A SIDE ROAD!! THANK GOD! MANY OTHER CARS THE SAME AS MINE ARE EXPERIENCING THIS! PLEASE INVESTIGATE THIS PROBLEM AND RECALL THE PARTS ASSOCIATED WITH IT!! THIS IS EXTREMELY DANGEROUS ESPECIALLY WHERE I LIVE( MOUNTAINS) WITH WINDING ROADS AND LESS VISIBILITY FOR A CAR BEHIND ME IF I STALL OUT IN A CURVE LIKE I DID TODAY! I WAS DRIVING ON A SECONDARY ROAD WHEN THIS HAPPENED, NEAR THE MAIN ROAD.
Mileage: 115,240
MY 2016 FORD FUSION TITANIUM ROLLED AWAY FROM WHERE IT WAS PARKED ON A FLAT CONCRETE SURFACE. IT WENT DOWN THE DRIVEWAY, ACROSS THE STREET, AND APPROXIMATELY 30 TO 40 FEET INTO A WOODEN AREA BEFORE TREES STOPPED IT. THE CAR NEEDS THE KEY IN CLOSE ENOUGH PROXIMITY TO START. THE KEY WAS IN MY PURSE IN MY HOUSE. THE CAR, WHEN ON, NEEDS TO HAVE THE BRAKE COMPRESSED TO TAKE IT FROM PARK TO DRIVE OR PARK TO REVERSE OR PARK TO ANY OTHER GEAR. SO, NO KEY. NO COMPRESSED BRAKE. NO MANUAL CHANGE OF GEARS. YET, IT STILL ROLLED AWAY. SOMETHING HAPPENED WITH THE GEAR SHIFTER. YOU DON'T HAVE TO HAVE THE KEY IN OR BY THE CAR. IT DOESN'T HAVE TO BE STARTED. YOU DON'T HAVE TO HAVE YOUR FOOT ON THE BRAKE. AND IT GOES OUT OF PARK TO ANY OTHER GEAR. NO KEY. NOT ON. NO BRAKE. I HAD THE NC HIGHWAY PATROL COME AND THE OFFICER DID A REPORT. I HAVE CONTACTED MY INSURANCE COMPANY.
Mileage: 70,000
I BACKED MY VEHICLE OUT OF THE DRIVEWAY AT 4408 ALAN KENT DR, KILLEEN, TX, I THEN PROCEEDED TO PUT IT IN DRIVE WHEN IT WOULD NOT GO BEYOND NEUTRAL. MY CAR HAD TO BE TOWED BACK TO MY RESIDENCE.
Mileage: 92,377
I WAS AT THE GAS STATION WHEN I GOT OUT OF MY CAR AFTER TURNING IT OFF WHILE I WENT INSIDE TO PAY. I WAS MOVING SWIFTLY BECAUSE I HAD TO GET BACK TO WORK. I LOOKED OUTSIDE AND MY CAR HAD ROLLED AWAY FROM THE PUMP, NEARLY IN THE CITY STREET BEFORE I REACHED IT. I IMMEDIATELY RAN OUTSIDE AFTER IT, HOPPED IN & PUT MY FOOT ON THE BRAKE. I WAS CONFUSED WHEN I SAW THE GEAR STILL IN PARK.. IT WAS THEN THAT I LOOKED AT THE DASH AND SAW IT WAS STUCK IN NEUTRAL. SOME GUYS HELPED ME PUSH IT BACK TO THE PUMP AND I HAD TO PUT THE PARKING BRAKE ON IN ORDER TO KEEP IT FROM ROLLING AGAIN. A NEARBY MECHANIC LOOKED UNDER MY HOOD AND DISCOVERED THAT THE 'SHIFTER CABLE BUSHING' HAD DEGRADED. I CALLED FORD AND SET UP AN APPOINTMENT. THE PROBLEM WAS STILL NOT FIXED
TL* THE CONTACT CALLED ON BEHALF OF HER SISTER WHO OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT HER SISTER ATTEMPTED TO PLACE THE GEAR SHIFTER INTO REVERSE HOWEVER, THE INSTRUMENT PANEL DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL. THE GEAR SHIFTER WAS PLACED IN PARK HOWEVER, THE INSTRUMENT PANEL DISPLAYED VEHICLE WAS STILL IN NEUTRAL. THE CONTACT'S SISTER TURNED THE VEHICLE OFF AND REMOVED THE KEY FROM THE IGNITION AND THE VEHICLE STARTED ROLLING BACKWARDS. THE PARKING BRAKE WAS ACTIVATED TO STOP THE VEHICLE. THE CONTACT'S SISTER CALLED CRESCENT FORD, INC (100 OLD WINSTON RD, HIGH POINT, NC 27265, (336) 869-2181) WHERE SHE WAS INFORMED THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,240. *BF *AS
Mileage: 69,240
AT RANDOM TIMES WHEN THE CAR IS DEPARTING ON CITY STREETS OR HIGHWAY, THE CAR WOULD STOP SHIFTING OUT OF SECOND GEAR. I WOULD MANUALLY SHIFT IT TO NEUTRAL THEN BACK TO DRIVE AND IT WOULD DRIVE NORMAL THROUGH THE FIRST GEAR THEN SHIFT TO SECOND GEAR AND STAY IN SECOND GEAR UNTIL I STOP AND REPEAT THE PROCESS, FIRST GEAR THEN SECOND GEAR THEN STUCK AND REPEAT. NO ONE HAS BEEN ABLE TO FIND OUT WHAT'S WRONG WITH MY CAR'S DRIVETRAIN SYSTEM. MULTIPLE CERTIFIED MECHANICS HAVE INFORMED ME TO CONTACT FORD FOR RECALLS ON THIS CAR'S POWERTRAIN SYSTEM HOWEVER FORD SAYS THEY HAVE NO RECALLS ON THIS MODEL. THIS SEEMS LIKE A MANUFACTURING DEFECT AND IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS UNEXPECTEDLY AT RANDOM TIME.
Mileage: 83,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPOT, SHE ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE HOWEVER, THE VEHICLE STALLED AND FAILED TO MOVE FORWARD. THE CONTACT USED ZIP TIES TO SECURE THE GEAR SHIFTER IN DRIVE AND THE VEHICLE WAS DRIVEN TO THE RESIDENCE. DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209 803-254-4000) WAS CONTACTED AND PROVIDED THE CONTACT WITH AN ESTIMATE OF $500 TO REPLACE THE SHIFTER CABLE AND BUSHING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Mileage: 73,000
CSR WAS MOVING, I MADE A TURN THEN IT WAS DRIVING WEIRD. CAR ENGINE WOULD REV WHEN GAS PEDAL IS PRESSED, BUT WOULD BARELY GO THEN AFTER A MINUTE IT WOULD NOT GO AT ALL ANYMORE, LITTLE WRENCH LIGHT SHOWED UP. TRANSMISSION IS WHAT THE MECHANIC SAID IS THE PROBLEM . CODE READS THAT THE RATIO OF THE THIRD GEAR IS INCORRECT. *TR
Mileage: 61,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE SHIFT INDICATOR FAILED TO REGISTER THE CORRECT GEAR. GREENWAY FORD LOCATED AT 9001 EAST COLONIAL DRIVE ORLANDO, FL 32817, 888-984-4895, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) NOR 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Mileage: 29,000
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Mileage: 96,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR SHIFTER CEASED IN REVERSE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT THE TRANSMISSION BUSHING FAILED. THE CONTACT PROVIDED A TEMPORARY FIX TO THE FAILURE AND DROVE TO MIRACLE FORD LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615)442-8845, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER HER HUSBAND PLACED THE GEAR SHIFTER IN REVERSE, THE GEAR SHIFTER CEASED IN REVERSE. THE VEHICLE WAS TOWED TO KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE LINK DUE TO THE TRANSMISSION BUSHING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,793.*DT*JB
Mileage: 68,793
WHEN SHIFTING FROM PARK TO 1ST GEAR HAS A HESITATION AND SHAKES THE WHOLE CAR WHILE THIS IS A BIG CONCERN I TOOK IT TO 3 DIFFERENT FORD DEALERS AND THEY TOLD ME THAT THERE WAS NO FIX OR IT WAS NORMAL OR THE PROBLEM COULD NOT BE DUPLICATED I HAVE NOW BEEN STUCK WITH THIS VEHICLE THAT IS NOW OUT OF WARRANTY AND NOTHING I CAN DO WITH IT CAUSE FORD WON'T FIX THIS PROBLEM
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Mileage: 73,000
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Mileage: 61,000
1. AIR BAG SENSOR STAYS ON, AS IF I HAVE A MALFUNCTIONING UNIT THAT WILL BURST AT ANY TIME. NO MATTER WHAT I DO, IT ALWAYS STAYS ON. THERE IS NO WAY TO TURN THE SENSOR OR THE AIRBAGS OFF, SO I CANNOT DISENGAGE THEM AND KEEP THEM FROM EXPLODING UNNECESSARILY. 2. THE TRANSMISSION DOES NOT SHIFT PROPERLY. IT IS JUMPED WHEN AUTOMATICALLY SHIFTING BETWEEN THIRD AND FOURTH GEAR AS IF THERE IS NOT ENOUGH FLUID TO ALLOW FOR A SMOOTH TRANSITION.
WHEN I'M GOING DOWN HILL AT HIGH SPEEDS , THE TRANSMISSION DOWN SHIFT VERY HARD WHEN I APPLY THE BRAKE AT ALL. IT SOUNDS LIKE A VERY LOUD REVVING. ONCE I PRESS THE ACCELERATOR AGAIN IT GOES BACK TO NORMAL. IT'S VERY CONCERNING , MY CAR HAS 59,000 MILE ON IT AND DEALER SAYS THEY COULDN'T FEEL ANYTHING, WELL THAT PROBABLY BECAUSE THEY DIDN'T DRIVE IT DOWN HILL.
Mileage: 59,000
VEHICLE SLAMMING INTO GEAR WHILE ATTEMPTING TO REVERSE. HARSH AND DELAYED SHIFTING BY THE TRANSMISSION BETWEEN PARK/REVERSE/DRIVE. OCCURS WHEN THE VEHICLE IS AT A COMPLETE STOP WITH THE BRAKE PRESSED. VEHICLE ALSO FAILING TO DOWNSHIFT TO A LOWER GEAR AFTER SLOWING DOWN.
Mileage: 42,312
TRANSMISSION NOT SHIFTING INTO GEAR PROPERLY MAKING A WHINDING NOISE
THE CAR SHOWED IT WAS IN PARK. IT WAS ACTUALLY STILL IN GEAR EVEN SHOWING OTHERWISE. THERE HAS BEEN A RECALL ON THE SAME MAKE AND MODEL (2016 FORD FUSION). THE PROBLEM WAS WITH A FAULTY, AND DETACHED SHIFT CABLE. THERE HAVE BEEN OVER 500,000 FORD VEHICLES RECALLED FOR THIS SPECIFIC ISSUE. THIS WAS THE EXACT PROBLEM WITH OUR 2016 FORD FUSION WITH 88,101 MILES. WE JUST PLAYED A TOTAL OF $278 TO HAVE THE VEHICLE TOWED AND THE PART REPLACED. FORD IS TELLING ME THAT OUR SPECIFIC VIN # WAS NOT INCLUDED IN THE RECALL OF THE OTHER 500,000 VEHICLES THIS FAR. HOW CAN THIS COMPANY GET AWAY WITH THIS PROBLEM? I ALSO CONTACTED THE CLOSEST FORD DEALER PRIOR TO HAVING THE CAR TOWED. AFTER FINDING THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, WE HAD TO HAVE TOWED AND FIXED AND THE CLOSEST BODY SHOP TO WHERE THE CAR WAS BROKE DOWN AND STILL IN GEAR. WE SET THE PARKING BREAK TO KEEP THE VEHICLE FROM ROLLING AWAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 88,101
GOT IN THE PARKED VEHICLE AND THE DISPLAY ON THE DASH SAID THE VEHICLE WAS IN NEUTRAL BUT SHIFTER WAS IN PARK AND WOULD NOT MOVE. THE TRANSMISSION LINKAGE BUSHING HAD FAILED AND THE CABLE WAS NO LONGER CONNECTED TO TRANSMISSION. THIS IS A KNOWN RECALL ISSUE FOR THIS MODEL. DEALERSHIP ADVISED THE RECALL DOES NOT APPLY TO MY VIN AND I AM RESPONSIBLE FOR REPAIRS.
Mileage: 106,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE, THE TRANSMISSION SHIFTER REMAINED LOCKED IN THE PARK POSITION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MALLOY FORD (2070 SEMINOLE DTRL, CHANCELLORSVILLE, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER PROVIDED CASE NUMBER: CAC 2521533. THE FAILURE MILEAGE WAS 53,000.
Mileage: 53,000
THE BUSHINGS ON MY 2016 FORD FUSION BROKE. LUCKILY WE WERE PARKED WHEN IT BROKE BUT IT HAS DISABLED OUR VEHICLE. IF WE DIDN'T HAVE ANOTHER VEHICLE WE WOULD BE STRANDED. WHEN WE CALL FORD CORPORATION AND THE LOCAL FORD DEALERSHIP WE ARE TOLD THAT WE ARE RESPONSIBLE FOR GETTING IT TO THE DEALERSHIP AND IF IT IS THE BUSHINGS THEN THEY WOULD ONLY COVER THE REPAIR AND NOT THE TOWING OR ANYTHING ELSE. I ASKED WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND THEY SAID IT WOULD BE THE SAME THING. THIS IS A JOKE THAT WE SHOULD BE RESPONSIBLE FOR ANY COST DUE TO FAULTY MANUFACTURE PARTS ON THEIR END. THEY SHOULD BE DOING MORE TO MAKE IT RIGHT. BECAUSE WE DON'T HAVE MONEY RIGHT NOW TO TOW OUR VEHICLE 40 MILES TO THE NEAREST FORD DEALERSHIP WE HAD TO DRIVE IN OUR OTHER VEHICLE TO WASTE OUR GAS TO GET THE $5 PART FROM THE DEALERSHIP SO THAT WE CAN HOPEFULLY REPAIR IT OURSELVES. FORD SAID THEY'LL REIMBURSE US FOR THE PART BUT NOT FOR THE GAS TO GET THE PART.
Mileage: 83,000
6 SPEED AUTOMATIC TRANSMISSION FAILED WITH 60849 MILES ON THE VEHICLE. TRANSMISSION WAS PUT IN REVERSE AND WHOLE VEHICLE STARTED SHAKING. VEHICLE DROVE IN DRIVE POSITION. I DROVE TO SAFE PLACE AND HAD VEHICLE TOWED TO A FORD DEALER. DEALER FOUND METAL SHAVINGS AND BLACK TRANSMISSION FLUID IN TRANSMISSION. REPLACED PLANETARY RING GEARS AND BEARING ASSEMBLY-THRUST .
Mileage: 60,849
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE ENGINE OFF. THE CONTACT HAD TO QUICKLY APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO LUTHER NORTH COUNTRY FORD (10401 WOODCREST DR NW, COON RAPIDS, MN 55433, (612) 424-7648) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RE-CALIBRATED AND THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24922501. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS INVALID.
Mileage: 108,000
TRANSMISSION CABLE CONNECTION BROKE. CAR WAS IN A PARKING LOT, COULD NOT PUT INTO PARK. COULD NOT CONTINUE OUR TWO HRS HOME. STUCK AT THE END OF OUR VACATION. WHY IS THIS RECALL TAKING 2 YRS! I HAD TO REACH DOWN BY THE EXHAUST HEADERS AND MANUALY SHIFT WHILE MY WIFE STEERED! TOTAL CRAP!!!!
Mileage: 600,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER SHIFTING INTO PARK AND SHUTTING OFF THE ENGINE, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DASHBOARD DISPLAY INDICATED THAT THE TRANSMISSION WAS IN REVERSE; HOWEVER, THE SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO MCCLUSKEY CHEVROLET(9673 KINGS AUTO MALL, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
VEHICLE GEAR SHIFTER SHOWS VEHICLE IS IN PARK, BUT THE DASH LIGHT FOR NEUTRAL IS ILLUMINATED. VEHICLE STATES TRANSMISSION IS NOT IN PARK WHEN IGNITION IS TURNED OFF AND VEHICLE ROLLS. FORD MOTOR COMPANY CHOSE A RECALL ON 2016 FORD FUSION WITH A 6-SPEED AUTOMATIC TRANSMISSION WHICH IS THE VEHICLE I OWN. WHEN ENTERED VIN NUMBER INTO SYSTEM IT SHOWS NO RECALL. BUT RECALL NUMBER 18S20 SHOWS IT IS VALID ON MY VEHICLE EVEN THOUGH IT IS SUPPOSED TO BE AND THEY WILL NOT COVER THE REPAIRS . VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN THIS HAPPENED.
Mileage: 108,000
OWNER OF VEHICLE WAS DRIVING HOME FROM SCHOOL IN MANHATTAN. HE PROCEEDED ONTO THE 59TH STREET BRIDGE RAMP WHEN VEHICLE LOST POWER AND SHUT OFF.. HE THEN PUT THE VEHICLE IN PARK AND RESTARTED.. WHEN HE SHIFTED OUT OF PARK, 'VEHICLE NOT IN PARK ILLUMINATED ON THE DASHBOARD NOTIFICATION.. LIGHT ILLUMINATED IN ALL GEAR SELECTIONS BESIDES PARK AND NEUTRAL. VEHICLE WOULD NOT DRIVE FORWARD OR IN REVERSE AND EVENTUALLY HAD TO BE TOWED VIA TRIPLE A(AAA). VEHICLE WAS JACKED UP THE NEXT DAY AND FLUID APPEARED TO BE LEAKING FROM BETWEEN THE SEAMS OF THE THE TRANSMISSION CASINGS, AS WELL AS FROM THE FRONT PAN COVER. GREY RTV SILICONE WAS PRESENT AROUND THE PAN COVER AND FLAKED OFF WITH LITTLE EFFORT. VEHICLE WAS LAST SERVICED AT CROWN FORD LYNBROOK AFTER MANY COMPLAINTS AND NO RESOLUTION FROM FORD SERVICE ON JAMAICA AVENUE. CROWN FORD CLAIMED THEY INSPECTED THE TRANSMISSION, FOUND NO FAULT OTHER THAN BEING LOW ON FLUID. FLUID WAS DRAINED OUT FOR MEASURING AND INSPECTING.. OVER 7 QUARTS DRAINED OUT AND THE FLUID WAS VERY THIN, AND BLACK WITH SPECS IN THE FLUID.. A TECHNICIAN FRIEND SCANNED FOR CODES AND GENERIC CODE SHIFT SOLENOID D WAS PULLED..
Mileage: 83,000
2016 FUSION WAS IN PARK TURNED OFF, STARTED AS NORMAL, PUT IT IN R TO BACK OUT OF A PARKING SPOT, PRESSED BREAK PEDAL TO SHIFT INTO D BUT MY VEHICLE GOT STUCK IN R THEN SHUT OFF ON ITS OWN. PUT MY SHIFTER IN P BUT THE LIGHT ON MY DASH STILL REFLECTED THAT IT WAS IN R THROWING THE ERROR MESSAGE "TRANSMISSION NOT IN PARK", ALONG WITH OTHER RANDOM ERROR MSGS, EXP: STABILITRAC, TRACTION CONTROL, ADVANCETRAC, ENGINE HOT (IT WAS NOT),PUT TRANSMISSION IN P TO START/STOP, ETC. MY BACKUP CAMERA WAS STUCK IN REVERSE CAMERA MODE BEING THE TRANNY IS STUCK IN REVERSE. EBRAKE WORKED FINE SO I ENGAGED THAT TO KEEP CAR FROM ROLLING. I REMOVED THE CENTER COUNSEL, CUPHOLDER AND SHIFT CASINGS TO TRY THE RED MANUEL SHIFT LEVER THAT IS UNDER THE SHIFT MECHANISM TO MAKE SURE IT WAS IN FACT I'M PARK, IT WAS. TRIED STARTING IT WHILE IN THE NEUTRAL POSITION- NOTHING. THOUGHT MAYBE IT WAS THE "BRAIN" SO I DISCONNECTED BATTERY, LET SIT FOR 20MIN TO CLEAR OUT AND RESET- NOTHING. RESEARCHED ONLINE FOR A MINUTE FOUND QUICKLY OTHER 2016 FUSION OWNERS HAVING THE SAME PROBLEM AND IT BEING THE RECALL OF THE: POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2016 FUSION VEHICLES EQUIPPED WITH 2.5 LITER ENGINES. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK. MY HUSBAND REPLACED THE #1 BUSHING AND THAT FIXED IT. YOU NEED A CLAMP/PRESS TO CORRECTLY LOCK IT IN PLACE SO I HAD TO DRIVE HOME WITH IT SHOWING IN PARK YET IN DRIVE, KEEPING IT IN DRIVE NOT USING REVERSE OR PARK UNTIL I GOT TO MY DESTINATION TO INSTALL CORRECTLY. CLEARLY RECALL WARRANTED BUT NOT SHOWING FOR MY VIN WHEN SEARCHED.
Mileage: 78,003
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS CHANGING GEARS FROM PARK INTO DRIVE, THE GEAR WENT INTO REVERSE ON ITS OWN. THE CONTACT STATED THAT WHEN SHIFTING INTO PARK, THE GEAR DISPLAY INDICATED THE PARK GEAR WAS SELECTED; HOWEVER, THE VEHICLE STILL REVERSED. THE CONTACT STATED THAT THE 'TRANSMISSION NOT IN PARK' WARNING MESSAGE APPEARED. THE CONTACT'S BROTHER, AN INDEPENDENT MECHANIC, WAS ABLE TO REPAIR THE VEHICLE BY MANUALLY MOVING THE GEAR INTO PARK. LATER THAT DAY, THE FAILURE RECURRED. THE CONTACT CALLED PAUL MILLER FORD (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 317-2061) AND THE MANUFACTURER AND NOTIFIED THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
FORD RECALL 18S20 FOR SHIFTER LINKAGE BUSHING. MY VEHICLE HAS THE SAME FAILURE, BUT I'M BEING TOLD THAT MY VEHICLE IS NOT AFFECTED DUE TO DATE OF MANUFACTURE (12/2015). VEHICLE WAS PLACED IN REVERSE, BACKED OUT OF A PARKING SPACE. WHEN ATTEMPTING TO SHIFT INTO DRIVE, THE TRANSMISSION DID NOT RESPOND AND WAS STILL IN REVERSE. INSPECTION AND TROUBLESHOOTING FOUND THE SHIFT LINKAGE END DETACHED FROM THE TRANSMISSION SHIFT LEVER.
Mileage: 85,000
WHEN DRIVING ON CITY STREETS, THE FORD FUSION JERKS HARD AND SPUTTERS WHEN IT CHANGES GEARS (AUTOMATIC TRANSMISSION). WHEN ACCELERATING ON THE HIGHWAY THE VEHICLE WILL JERK HARD UPON PRESSING DOWN ON THE GAS PEDAL. DURING DECELERATION, WHEN EXITING THE HIGHWAY, FROM SPEEDS OF 70 MPH TO 35 MPH, THE VEHICLE WILL ALSO SPUTTER AND JERK FROM THE GEARS CHANGING. THE VEHICLE WAS TAKEN IN TO A FORD MOTOR COMPANY SERVICE DEPARTMENT AND NO REPAIRS WERE CONDUCTED DUE TO AN "INABILITY OF THE TECHNICIAN TO REPLICATE THE SYMPTOMS OF THE CAR."
Mileage: 63,000
2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE MADE A WHOPPING/WHINNING NOISE WHEN SHIFTING. THE CONSUMER NO LONGER OWNS THE VEHICLE. *S
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING IN REVERSE AND SHIFTING INTO DRIVE, THE VEHICLE GEAR INDICATOR DISPLAYED NEUTRAL ON THE INSTRUMENT PANEL. ALSO, THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S SISTER'S RESIDENCE. THE CONTACT CALLED JIMMY GRANGER USED VEHICLES (1010 SHREVEPORT BARKSDALE HWY, SHREVEPORT, LA 71105, (318) 861-5113) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Mileage: 95,000
RECALL 19S16 (TRANSMISSION LINKAGE FAILURE) HAS AFFECTED MY CAR AND MADE IT UNSAFE AND UNRELIABLE. THE VEHICLE WILL NOT GO INTO PARK OR SHIFT GEARS. BARTOW FORD STATES THAT THEY CAN NOT FIX THE ISSUE IN AN APPROPRIATE AMOUNT OF TIME. I HAVE TO WAIT 7 DAYS UNTIL THEY WILL REPAIR THE ISSUE
Mileage: 69,728
I PULLED IN TO A PARKING SPOT AND SHIFTED MY VEHICLE INTO P (PARK), TOOK MY FOOT OFF OF THE BRAKE AN IT STARTED MOVING. I LOOKED AT THE GEAR SHIFT AND IT WAS ON P (PARK), BUT THE DISPLAY SHOWED S (STANDARD) WHICH I WAS NOT USING AT ALL. I HAD TO TURN THE KEY TO OFF TO STOP THE VEHICLE. THEN IT WOULD NOT START AND IT ROLLED BACKWARDS WHILE OFF.
THE CAR SAID IT WAS IN PARK AND THE BACKUP CAMERA WAS ON AND IT BROKE THE SHIFTER CABLE
Mileage: 69,000
MANUFACTURER RECALL NUMBER19S16 NHTSA RECALL NUMBER19V362 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON YOUR VEHICLE, THE BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME. THIS MAY CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. FORD HAS YET TO REPAIR THIS RECALL AND ITS BEEN OVER 4 MONTHS ME DRIVING WITH AN UNSAFE VEHICLE. THEY EVEN MAILED ME A LETTER BACK IN MAY ABOUT IT.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED FORWARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START AND THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) WHERE IT WAS DIAGNOSED THAT THE SHIFTER BUSHING WAS MISSING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 85,582.
Mileage: 85,582
I RECEIVED A RECALL NOTICE IN MAY REGARDING THE TRANSMISSION SHIFTER CABLE. THIS PART HAS NOW BROKE ON MY VEHICLE AND FORD IS NOT WILLING TO DO ANYTHING TO FIX MY VEHICLE. THE VEHICLE IS CURRENTLY AT MY LOCAL FORD DEALERSHIP WHO IS WANTING TO CHARGE ME $500 TO REPLACE THE SHIFTER CABLE. I HAVE SPOKE WITH FORDS CORPORATE OFFICE AND THEY TELL ME THERE IS NOTHING THEY CAN DO AT THIS TIME.
Mileage: 84,000
2016 FORD FUSION MAKING LOUD RATTLING NOISE FROM ENGINE. NO CHECK ENGINE LIGHT EVER CAME ON, BUT FORD SAYING ENGINE IS CATASTROPHIC ENGINE FAILURE. CONNECTING ROD IN PISTON BROKE LOOSE. HOW DOES NO CHECK ENGINE LIGHT EVER COME ON? THIS COULD HAVE KILLED ME ON THE HIGHWAY. HOW DOES A 3 YEAR OLD CAR WITH 128,000 (MOSTLY HIGHWAY) MILES GO INTO CATASTROPHIC ENGINE FAILURE? CAR HAS BEEN METICULOUSLY MAINTAINED.
Mileage: 128,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000(POWER TRAIN). ON ONE OCCASION, WHEN THE VEHICLE WAS STARTED, THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE OUT OF PARK. THE VEHICLE WAS LEFT AT THE SCENE OF THE FAILURE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED TAKING THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO REVERSE ON ITS OWN. THE CONTACT BEGAN TO PANIC AND APPLIED FULL PRESSURE TO THE BRAKE PEDAL. THE CONTACT CALLED THE FIRE DEPARTMENT AND KEPT THE BRAKE PEDAL DEPRESSED TO PREVENT THE VEHICLE FROM ROLLING INTO TRAFFIC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000(POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TOWED TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, 314 -838-2400) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TEMPORARY REMEDY FOR THE VEHICLE; HOWEVER, THE MANUFACTURER HAD NOT FOUND A REMEDY FOR THE DEFECT. THE CONTACT WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE AND SHE WOULD BE NOTIFIED WHEN IT ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
THE BUSHING IN MY TRANSMISSION SHIFTER HAS GONE OUT I'VE CALLED THE DEALERSHIP BUT THE PART HASN'T BEEN MANUFACTURED YET.I RECEIVED THE RECALL LETTER IN MAY WHAT AM SUPPOSE TO DO ABOUT TRANSPORTATION BACK AND FIRTH TO WORK AND MY DAILY LIFE..CAN SOMEBODY LET ME KNOW WHEN THE PART WILL BE MADE
MY BUSHING WENT OUT IN MY TRANSMISSION SHIFTER CABLE BUT THE PART HASN'T BEEN MANUFACTURED YET BY THE COMPANY..I CALLED THE COMPANY WHAT AM I TO DO ABOUT TRANPORTATION
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WAS RECEIVED, BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION SHIFT CABLE. THE VEHICLE WAS TAKEN TO BRONDES FORD(5545 SECOR RD, TOLEDO, OH) AND THE TRANSMISSION SHIFT CABLE WAS REPAIR WITH THE RECALLED PART, BUT THE FAILURE EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.
Mileage: 92,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT ATTEMPTED TO PARK HER VEHICLE IN HER DRIVEWAY AND THE BUSHING DETACHED FROM THE CABLE. AS A RESULT, THE CONTACT COULD NOT SHIFT INTO ANY OF THE NECESSARY GEARS. THE CONTACT HAD TO LET THE VEHICLE DRIFT INTO PARK IN THE STREET. ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6541) STATED THAT PARTS WERE AVAILABLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND THEY STATED THAT THERE WAS NO REMEDY TO REPAIR THE VEHICLE; HOWEVER, LOANER VEHICLES WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
I WENT TO PUT MY VEHICLE IN PARK AND UPON TURNING OFF THE CAR IT BEGAN TO ROLL FORWARD WHEN I TOOK MY FOOT OFF THE BRAKE WHEN EXITING THE CAR. I IMMEDIATELY JUMPED BACK IN AND HIT THE EMERGENCY BRAKE AND THE CAR STOPPED BEFORE HITTING A TREE. I WENT TO TURN THE CAR BACK ON AND THE DASH DISPLAYED ' TRANSMISSION NOT IN PARK' AND SHOWED IT BEING IN REVERSE WHEN THE SHIFTER WAS IN FACT IN THE PARKED POSITION. HAD TO HAVE MY CAR TOWED HOME AND WILL NEED TO HAVE IT TOWED TO THE DEALERSHIP. I RECEIVED THE RECALL NOTICE BACK IN MAY 2018. THE CAR HAS 83,000 MILES.
Mileage: 83,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE PARKING THE VEHICLE, THE CONTACT ATTEMPTED TO SHIFT FROM REVERSE INTO PARK, BUT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE EMERGENCY BRAKE AND THEN TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND "TRANSMISSION NOT IN PARK" WAS DISPLAYED. THE VEHICLE WAS TOWED TO KOONS FORD SILVER SPRING (LOCATED AT 3111 AUTOMOBILE BLVD #1, SILVER SPRING, MD 20904, (855) 458-6764) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 80,000
ON FRIDAY I WAS BACKING INTO A PARKING SPACE AND PUT THE GEAR SHIFT IN PARK. THE GEAR WAS IN PARK BUT THE CAR WAS STILL REVERSING! I IMMEDIATELY APPLIED THE EMERGENCY BRAKE TO AVOID REVERSING DOWN THE HILL INTO THE TREE AT THE BOTTOM.I THEN TURNED THE CAR OFF TO SEE IF THAT WILL ASSIST BUT WAS NOT ABLE TO RESTART THE VEHICLE. THE DASHBOARD CONTINUOUSLY FLASHED TRANSMISSION NOT IN PARK! I CONTACTED FORD WHICH STATED THERE WAS A RECALL ON THE CAR AND TO BRING IT IN. I CALLED FORD TOWING FOR A TOW TRUCK AT 11 AM AND WAS NOT PICKED UP UNTIL 7 PM BY THE TIME I REACHED THE DEALER THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING THE MECHANIC REACHED OUT TO ME AND STATED HE WAS GOING TO BE ABLE TO FIX THE ISSUE AND I WOULD HAVE TO PAY FOR IT! WHICH NONE OF THE PROBLEMS STEMMING FROM THE CAR WAS FROM SOMETHING I DID I DO NOT FEEL AS THOUGH I SHOULD PAY ESPECIALLY WHEN I RECEIVED A RECALL LETTER STATING THE EXPENSES WILL BE COVERED WHEN THE PARTS BECOME AVAILABLE. I SPOKE WITH SOMEONE FROM FORD AND SHE TOLD ME TO NOT PAY ANYTHING TO THE DEALER BECAUSE THE PARTS HAVE NOT BEEN APPROVED. YES THEY GAVE ME A LONER FOR THE TIME BEING BUT IT FRUSTRATES ME THAT I HAVE TO DEAL WITH THIS AND KEEP GETTING THE RUN AROUND ON MY VEHICLE. I AM FED UP WITH FORD AT THIS POINT THEY SHOULD GIVE ME A NEW CAR SINCE THEY DO NOT EVEN HAVE AN ESTIMATE AS TO WHEN THE PART WILL BECOME AVAILABLE!
Mileage: 80,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE MADE A HARD SHIFT AND JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FRANKLIN FORD (175 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 570-4022) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,791.
Mileage: 54,791
ON TUESDAY (JULY 2ND) MORNING I BACKED MY CAR OUT OF THE GARAGE AND INTO THE RESIDENTIAL STREET. I STOPPED APPROX. 4-5 FEET PAST MY MAILBOX - ENOUGH FOR MY CAR DOOR TO CLEAR - TO GET MY MAIL. I PUT THE CAR IN PARK, GOT OUT OF THE CAR, OPENED THE MAILBOX AND WAS GETTING THE MAIL WHEN THE CAR HIT ME AND KNOCKED ME DOWN. IT WAS MOVING IN REVERSE. THE RESIDENTIAL STREET IS PRETTY LEVEL. I GOT UP AND TRIED TO CATCH IT BUT IT PICKED UP SPEED AND THEN KNOCKED ME DOWN AGAIN. I DID NOT REALIZE IT AT THE TIME BUT I HAD ALREADY BROKEN MY RIGHT ELBOW IN THE FIRST FALL. THE CAR CONTINUED TO ACCELERATE UNTIL IT RAN INTO AND DESTROYED A NEIGHBOR'S MAILBOX AND WAS STOPPED. MY RIGHT ELBOW SUSTAINED A SECOND BREAK WHICH REQUIRED REPAIR WITH A PLATE/SCREWS/WIRES AND I WAS TOLD I WILL NEVER REGAIN PRE-ACCIDENT USAGE OF MY PREDOMINANT HAND AND ARM. I HAD SEVERAL LARGE CONTUSIONS ON MY FACE WHICH ARE STILL PRESENT A WEEK LATER. I HAVE A PLATE-SIZED BLACK BRUISE ON MY INNER RIGHT THIGH. MY LEFT LEG IS HEAVILY BRUISED WITH A LARGE WOUND AND THE INNER AND OUTER SIDES OF MY LEFT FOOT ARE BLACK WITH BRUISING. I HAVE BRUISING AND SCRAPES AND CUTS IN MULTIPLE PLACES. I BELIEVE THE CAR SLIPPED OUT OF GEAR. IF I HAD NOT PUT IT IN PARK, IT WOULD HAVE STARTED ROLLING IMMEDIATELY AS I TOOK MY FOOT OFF THE BRAKE AND GOT OUT OF IT. INSTEAD IT HIT ME COMPLETELY UNEXPECTEDLY. I SPENT ALMOST 3 DAYS IN THE HOSPITAL. I AM GOING TO HAVE THE CAR INSPECTED AND LOOKED AT. THERE IS A CURRENT FORD RECALL FOR THIS GEAR ISSUE FOR CARS FROM THE SAME FACTORY MINE CAME FROM AND THE ASSEMBLY YEAR. MY CAR HAS NOT BEEN INCLUDED IN THE RECALL AS OF YET BUT I BELIEVE THIS IS WHAT HAPPENED.
Mileage: 69,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE; HOWEVER, THE GEAR FAILED TO SHIFT OUT OF NEUTRAL. THE CONTACT MANUALLY PUSHED THE VEHICLE DOWN A HILL AND, AFTER SEVERAL ATTEMPTS, WAS ABLE TO SHIFT INTO DRIVE. THE CONTACT MANAGED TO DRIVE HOME. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 119,466.
Mileage: 119,466
I WAS TRAVELING ON THE HIGHWAY AT HIGH SPEED OF 50MPH. MY DASH WENT BLANK WITH NO WARNING AND VEHICLE STARTED JERKING. I WAS TERRIFIED BECAUSE I COULDN'T TELL MY SPEED AFTER A WHILE THE VEHICLE SPED UP. I HAD TO LOWER MY GEAR TO STOP THE VEHICLE
ON 10/2/18 MY SHIFTER CABLE BROKE AND I WAS UNABLE TO DRIVE MY CAR. THE SHIFTER WAS MOVING BACK AND FORTH BUT WAS NOT GOING INTO ANY GEARS. I CALLED THE FORD DEALERSHIP AND I HAD TO PAY TO GET MY CAR TOWED. FORD DIAGNOSED MY CAR AND SAID IT WAS BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME. THIS MAY CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. I ARGUED WITH DEALERSHIP AND FORD TO TRY AND GET THE, TO COVER REPAIR BUT WAS TOLD IT WAS NOT A RECALL ISSUE. I HAD TO PAY $431.77 CASH ON 10/6/18 TO GET SHIFTER CABLE REPLACED. ON 5/13/19, FORD FINALLY ISSUED A RECALL FOR THIS.
TAKATA RECALL, WHEN STATIONARY AND SHIFTING FROM PARK TO DRIVE IT IS VERY HARSH AND GRINDS (IT SOUNDS LIKE METAL ON METAL),, THEN FROM REVERSE TO DRIVE IT GRINDS EVEN MORE.
Mileage: 110,800
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER EXITING THE VEHICLE AND PLACING THE GEAR SHIFTER INTO PARK, THE VEHICLE ROLLED FORWARD. THE VEHICLE WAS TOWED TO LONGMONT FORD (LOCATED AT 235 ALPINE ST, LONGMONT, CO 80501, (720) 771-6003), BUT THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTER CABLE DETACHED FROM THE GEAR SHIFTER LEVER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE FAILED TO FULLY MOVE THE TRANSMISSION INTO THE SELECTED GEAR POSITION. AS A RESULT, THE GEAR FAILED TO SHIFT FROM DRIVE INTO PARK. THE REAR CAMERA SHOWED THAT THE GEAR HAD INADVERTENTLY GONE INTO REVERSE, WHICH ALSO SHOWED ON THE GEAR SELECTOR DISPLAY. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, BUT WAS STILL UNABLE TO SHIFT THE GEAR FROM REVERSE INTO PARK. THE VEHICLE WAS TOWED TO HUNTERSVILLE FORD (13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 1-(704) 875-6547) CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE DEALER FAILED TO PROVIDE THE PART TO REPAIR THE VEHICLE. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE DEALER INDICATED THAT ONE OF TWO RECALL REPAIRS HAD BEEN PROVIDED AND FOR THE OWNER TO RETAIN THE VEHICLE. THE VEHICLE WAS DRIVEN FROM THE DEALER WITH EXTREME DIFFICULTY TO THE CONTACT'S RESIDENCE. UPON ARRIVAL, THE GEAR FAILED TO SHIFT INTO PARK FROM DRIVE. THE CONTACT HAD TO MANEUVER THE GEAR FROM REVERSE TO PARK WITH EXTREME DIFFICULTY. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 80,000
FORD FUSION SHIFTER CABLE RECALL: MY FAMILY AND I WERE ALMOST IN A HORRIBLE ACCIDENT ON 6/3/19 DUE TO THIS RECALL THAT I HAD NO CLUE ABOUT. I WAS REVERSING OUT OF A PARKING SPOT IN A BUSY SHOPPING STRIP AND MY CAR WOULDN'T SHIFT TO DRIVE. IT APPEARED TO SHIFT, I COULD MOVE THE GEAR BUT IT ACTUALLY DIDN'T SHIFT. IT KEPT REVERSING AND I ALMOST BACKED UP INTO A CAR. I IMMEDIATELY SLAMMED ON THE BRAKES AND ATTEMPTED TO SHIFT GEARS AND NOTHING. I TRIED TO PUT IT IN PARK BUT NOTHING WORKED, IT KEPT REVERSING AND I ALMOST HIT A PEDESTRIAN. I SLAMMED ON MY BRAKES AGAIN, TURNED THE IGNITION OFF AND REMOVED THE KEYS. ONCE I REMOVED THE KEYS, I SHIFTED THE GEAR INTO PARK BUT MY CAR WAS STILL ROLLING BACKWARDS, NOT AS FAST BUT STILL ROLLING. MY HUSBAND AND MY 10 YEAR OLD SON HAD TO PUSH MY CAR INTO A SAFE AREA OF THE PARKING LOT. I IMMEDIATELY PUT THE EMERGENCY BRAKES ON AND GOT OUT. I THANK GOD ME NOR MY FAMILY OR A BYSTANDER WAS HURT OR INJURED DUE TO THIS ISSUE. THIS IS HORRIFIC. I IMMEDIATELY CALLED MY WARRANTY COMPANY, THEY ARRANGED FOR MY CAR TO BE TOWED TO THE NEAREST AUTO REPAIR SHOP. I RECEIVED THE RECALL NOTICE IN THE MAIL ON 6/5/19 AND WAS SO SHOCKED AND COULDN'T BELIEVE IT. I CONTACTED PLANET FORD IN HUMBLE, TX AND THEY ARRANGED TO TOW MY CAR FROM THE AUTO REPAIR TO THEM. MY CAR IS CURRENTLY AT PLANET FORD AND THEY ARE STATING THEY DON'T HAVE AN ACTUAL FIX YET AND THAT THEY CAN PROVIDE A TEMPORARY FIX WHICH I WOULD HAVE TO PAY OUT OF POCKET $700 SOMETHING. I ASKED MULTIPLE TIMES FOR A LOANER AND THEIR RESPONSE IS "FORD WILL NOT COVER IT". I HAVE CONTACTED FORD CORPORATION 4 TIMES AND THEY'VE BEEN NO HELP AT ALL, EACH AGENT TELLS ME SOMETHING DIFFERENT. THEY ARE BLAMING THE DEALER AND THE DEALER IS BLAMING THEM. I HAVE MISSED WORK SINCE 6/4/19 AND HAVE A LOSS OF INCOME DUE TO THIS. I'M VERY DISTURBED THAT THEY'RE NOT WILING TO ASSIST AND MORE SO THAT THEY HAVE NO DATE.
Mileage: 90,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). DONAGHE FORD (903-441-2662, LOCATED AT 4001 INTERSTATE HWY 30, GREENVILLE, TX 75402) WAS CONTACTED AND WOULD DETERMINE IF A LOANER VEHICLE OPTION WAS AVAILABLE FOR MORE THAN A DAY. THE VEHICLE WAS STILL AT THE DEALER TO BE SERVICED AS THE DEALER KEPT FOLLOWING UP WITH NO ESTIMATED TIME FOR THE PART TO ARRIVE FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
'TAKATA RECALL' I WAS DRIVING TO A FRIENDS HOUSE AND AS I WAS PULLING IN THEIR DRIVEWAY TO PARK. I PUSH MY GEAR TO PARK BUT MY CAR GOES IN REVERSE GEAR WHEN I PUT IT IN TO PARK GEAR AND SO I TRIED TO MOVE MY GEAR SHIFT TO THE GEAR I WANTED BUT IT WOULDN'T MOVE ANY MORE. SO I CUT MY CAR OFF AND WHEN I CUT IT OFF IT KEPT ROLLING FORWARD SO I JUST PULLED MY EMERGENCY BRAKE AND LEFT IT AS IS.
Mileage: 85,000
ON 05/24/19 I GOT IN MY CAR AS I WAS LEAVING MY WORK, IT WOULD NOT START AND KEPT GIVING ME A MESSAGE THAT THE TRANSMISSION WAS NOT ON PARK.I RELEASED THE HANDBRAKE AND THE CAR SIMPLY ROLLED BACK.AFTER SEEING THAT THE SHIFTER DIDN'T WORK WE SEARCHED ON GOOGLE AND FOUND THAT THE SHIFTER CABLE HAS A PLASTIC BUSHING THAT BREAKS AND RENDERS THE SHIFTER USELESS.IT IS A COMMON PROBLEM IN THE FUSION AND THERE ARE MANY VIDEOS SHOWING HOW TO FIX IT.WE WENT TO O'REILLY AND BOUGHT A UNIVERSAL BUSHING KIT. AFTER 2 HOURS WE FINALLY FIXED THE CAR.IT HAPPENED AGAIN ON 06/02/19 WHICH LED ME TO SEARCH MORE ABOUT THE PROBLEM AND FOUND THIS: RECALL NUMBER 18V471000 RECALL DATE 07/16/2018 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE,AND 2013-2016 FORD FUSION VEHICLES EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS.THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION.THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY,WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. CONSEQUENCE IF THE VEHICLE IS EXITED WITHOUT THE TRANSMISSION BEING IN PARK AND WITHOUT THE PARKING BRAKE BEING APPLIED,THE VEHICLE MAY UNEXPECTEDLY MOVE, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHIFTER CABLE BUSHING, FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 20, 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 18S20. NOTE: OWNERS ARE DIRECTED TO USE THE PARKING BRAKE UNTIL THE RECALL REMEDY REPAIRS CAN BE MADE. THIS IS EXACTLY WHAT MY CAR HAS AND AFTER CALLING FORD THEY SAY MY CAR IN NOT PART OF THIS RECALL AND CAN'T HELP ME.
Mileage: 89,900
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). MCAULEY FORD (250 N EL CIRCULO AVE, PATTERSON, CA 95363, 1-(833) 768-9647) WAS CONTACTED, BUT WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO PROPERLY ENGAGE AND DISENGAGE. BULL VALLEY FORD (1460 S EASTWOOD DR, WOODSTOCK, IL 60098, (815) 338-6680) DIAGNOSED THAT THE BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RENDERED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 91,385.
Mileage: 91,385
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Mileage: 58,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE BUSHING DETACHED FROM THE TRANSMISSION AND CAUSED THE VEHICLE TO ROLL AWAY UNEXPECTEDLY IF THE EMERGENCY BRAKE WERE NOT ENGAGED. LEIF JOHNSON FORD (501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) AND MANUFACTURER STATED THAT THERE WAS NO RECALL TO COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT MADE AN APPOINTMENT WITH THE DEALER IN THE NEXT TEN DAYS. THE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
ON ONE OCCASION, THE DRIVER PUT THE CAR IN PARK BUT IT WAS ACTUALLY IN REVERSE. THE SECOND TIME IT HAPPENED, MY DAUGHTER WAS IN A MCDONALD'S DRIVE THROUGH AND THE CAR WAS IN DRIVE BUT SWITCHED OVER TO REVERSE.
Mileage: 50,000
TRANSMISSION SLIPPING DESPITE CAR ONLY BEING 2 YEARS OLD. IT HAS ALSO HAD ELECTRICAL ISSUES. MUST REPLACE ENTIRE TRANSMISSION
VEHICLE STARTED REVERSING WHILE GEAR SHIFT WAS IN DRIVE POSITION. PUT CAR BACK INTO PARK, THEN BACK INTO DRIVE VEHICLE DID NOT MOVE. TURNED VEHICLE OFF AND VEHICLE BEGAN TO ROLL WHILE IN PARK ON FLAT LEVEL GROUND. VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR SERVICE AND WAS ESTIMATED $429 FOR REPAIR OF SHIFTER CABLE BUSHING. HOWEVER I WAS INFORMED MY VIN WAS NOT INCLUDED IN THE RECALL BECAUSE OF THE MANUFACTURE DATE OF THE VEHICLE. THE IDENTICAL RECALL IS 18S20. PLEASE INVESTIGATE OTHER DATE MADE VEHICLES FOR 2016 FORD FUSION. *TR
Mileage: 11,900
TRANSMISSION SHIFTER CABLE. THE CABLE BUSHING DETACHED WHILE DRIVING. CAUSING THE CAR TO REVERSE EVEN THOU THE SELECTED GEAR WAS DRIVE.
Mileage: 119,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE GEAR SHIFTER DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL ALTHOUGH THE ACTUAL SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO WALNUT CREEK FORD (1800 N., MAIN ST., WALNUT CREEK, CA) WHERE IT WAS DIAGNOSED THAT THE SHIFT CONTROL CABLE BUSHING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.
Mileage: 101,000
SHIFTER CABLE BUSHINGS BROKE/ I WAS GOING TO START. I WAS INDICATED THE TRANSMISSION WAS ON REVERSE. BUT IT WAS ON PARK ON THE DISPLAY.
Mileage: 200
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662) 843-2785) WAS CONTACTED FOR SEVERAL MONTHS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE MAKES A LOUD SOUND. PROBLEM WAS NOT FIXED.*JB
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
I JUST GOT HOME PULLED IN MY DRIVEWAY. PUT THE CAR IN PARK AND REALEASED THE BRAKE. THE CAR STARTED MOVING FORWARD WHILE APPEARING TO BE IN PARK. I LOOKED AT GEARS AND CAR WAS IN SHIFT EVEN THOUGH I PUT IT IN PARK. THEN SHIFTER WAS STUCK AND WOULDN'T LET ME MOVE IT. SO I HAD TO TURN THE CAR OFF. THEN I RELEASED THE BRAKE AND IT STARTED ROLLING BACKWARDS. I HAD TO PUT THE CAR S EMERGENCY BRAKE ON. I HAD A TOW TRUCK COME TO PICK IT UP TO TOW TO THE DEALERSHIP, HE LOOKED AND CONFIRMED THAT THE GEAR BUSHING BROKE. HE DID SOMETHING MANUALLY SO HE WAS ABLE TO REVERSE THE CAR AND PULL IT ON THE TOW TRUCK. I SAW ONLINE THAT THERE IS A RECALL ON THIS EXACT THING, BUT MY CAR WASN'T ON THE RECALL WHEN IT SHOULD BE. WHAT IF I WAS ON THE FREEWAY AND IT BROKE. VERY DANGEROUS.
Mileage: 33,818
VEHICLE SHIFTS HARD AND SLIPS WHEN SHIFTING INTO 2ND AND 3RD GEARS WHEN THE TRANSMISSION IS COLD
Mileage: 108,200
2016 FORD FUSION - PULLED INTO PARKING SPOT AT WORK, SWITCHED THE GEAR INTO PARK, LOCKED AND EXITED MY CAR. SUDDENLY, THE VEHICLE BEGAN TO ROLL IN REVERSE. I HAD TO QUICKLY UNLOCK AND GET BACK IN THE CAR TO PULL THE PARKING BREAK - THE GEAR DISPLAY ON THE DASH PANEL INDICATED NEUTRAL, BUT THE GEAR SHIFT WAS STUCK IN PARK. THE CAR COULD NOT BE MOVED, IT WAS TOWED TO DEALERSHIP - REPAIR PERFORMED 'TRANS STUCK IN PARK, BUT CAR IS ACTUALLY IN NEUTRAL, FOUND SHIFT CABLE OFF OF TRANSMISSION REPLACE SHIFT CABLE BUSHING, REATTACH SHIFT CABLE, TEST OK." CHARGED ME $99.58 PULLED PURCHASE PAPERWORK MY CAR WAS ASSEMBLED IN FLAT ROCK - MATCHES RECALL, I HAVE NOT MOVED. WHERE IS MY RECALL LETTER? MY DEALERSHIP WON'T HONOR/REIMBURSE FOR THE REPAIR WITHOUT THE RECALL LETTER. MILEAGE WAS AT 78,348.
Mileage: 78,348
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER SWITCHING THE GEAR INTO PARK, THE VEHICLE SUDDENLY BEGAN TO MOVE IN REVERSE. THE GEAR DISPLAY ON THE INSTRUMENT PANEL ALSO INDICATED THAT THE VEHICLE WAS IN REVERSE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE TRANSMISSION SHIFT CABLE HAD DETACHED FROM THE TRANSMISSION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (SUN STATE FORD, 3535 WEST COLONIAL DR, ORLANDO, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SEIZED. ALSO, THE GEAR SHIFT INDICATOR ILLUMINATED AND DISPLAYED THAT THE VEHICLE WAS IN REVERSE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO MAC HAIK LINCOLN (4506 N NAVARRO ST, VICTORIA, TX 77904, 888-253-4662) WHERE IT WAS DIAGNOSED THAT THE BUSHING TO THE SHIFTER CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Mileage: 84,000
EXTREMELY HARD SHIFTS WITH HESITATION JUST PRIOR. IHAVE TAKEN THE VEHICLE IN AND HAVE BEEN TOLD THEY CANNOT REPEAT THE PROBLEM AND THE SHIFTING IS NORMAL. (THE MILEAGE AND DATE ARE APPROXIMATE AS THE PROBLEM IS ONGOING)
Mileage: 30
MY VEHICLE WOULDN'T GO INTO GEAR AND AFTER LOOK AT WHY THIS HAPPENING FOUND THAT THE BUSHING THAT ATTACHES THE TRANMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADED CAUSING THIS ISSUE. ALSO, WHILE THE KEY WAS OUT OF THE IGNITION MY CAR STILL CAN MOVE WHEN IT INDICATE ON THE SHIFTER ITS IN PARK. I HAD TO APPLY THE EMERGENCY BRAKE TO KEEP THE CAR FOR NOT MOVING.
2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN
Mileage: 80,000
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Mileage: 46,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 81,000.
Mileage: 81,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Mileage: 47,000
I PULLED INTO THE GAS STATION PARKING LOT, AND PUT MY CAR IN PARK. I BEGAN TO GET OUT OF MY CAR AND IT STARTED ROLLING BACKWARDS. I GOT BACK IN AND FOUND THAT MY TRANSMISSION WAS STUCK IN THE NEUTRAL POSITION. I COULD NOT GET IT IN THE PARK POSITION.
Mileage: 83,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) UNTIL AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF DIRECTION WITH THE STEERING WHEEL WHILE DRIVING APPROXIMATELY 45 MPH. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER SUSTAINED INJURIES TO THE FACE, LEFT SHOULDER, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A YARD AND THEN TO MANHEIM BALTIMORE-WASHINGTON FORD (7120 DORSEY RUN RD, ELKRIDGE, MD 21075, 1-(800) 533-2923) SO IT COULD BE DIAGNOSED BY THE INSURANCE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS EXTENSIVELY DAMAGED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Mileage: 41,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE CAME TO A STOP AND FAILED TO ENGAGE IN PARK. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS DRIVEN TO D-PATRICK FORD LINCOLN (1100 E WALNUT STREET, EVANSVILLE, IN 47714) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,395.
Mileage: 84,395
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STARTING THE VEHICLE AND SWITCHING THE SHIFTER INTO REVERSE, THE TRANSMISSION WOULD NOT REMAIN IN GEAR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PARKS FORD, 3333 N. MAIN ST., GAINESVILLE, FL) WHERE IT WAS DIAGNOSED THAT THE BUSHING WIRE FROM THE TRANSMISSION SHIFT CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN), ALTHOUGH THE FAILURE WAS THE SAME. THE FAILURE MILEAGE WAS 68,000.
Mileage: 68,000
CAR WILL SOUND LIKE SOMEONE IS REEVING THEIR ENGINE BEHIND ME BUT ITS THE CAR. THEN CAR WILL SHUT DOWN AS I AM DRIVING DOWN THE ROAD. EVERYTHING STILL WORKS BUT CAN NOT GET THE CAR TO MOVE. TRY TO HIT THE GAS PEDAL AND NOTHING HAPPENS. WENT TO ADVANCED AUTO AND THEY SAID IT WAS CODE P1450 THE GUY EXPLAINED IT TO ME AS THE FUEL VAPOR CANISTERS THE PURGE VALVES DOES NOT OPERATE PROPERLY RESULTING IN ABNORMAL PRESSURE CHANGES IN THE FUEL TANK.
Mileage: 40,000
MY TRANSMISSION CABLE CAME OFF DUE TO PLASTIC BUSHING, THAT ATTACHES CABLE END TO TRANSMISSION SHIFTER ARM IN ENGINE COMPARTMENT. MY SHIFTER INSIDE CAR WAS IN PARK BUT TRANSMISSION WAS IN REVERSE AND ROLLED AWAY. COULD NOT START IT UNTIL I MOVED TRANSMISSION LEVER TO PARK POSITION. CHEAP PLASTIC BUSHING... NEEDS UPGRADED.
Mileage: 211,300
PROBLEM DESCRIPTION: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE, AND 2013-2016 FORD FUSION VEHICLES, EQUIPPED WITH SIX- SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. THIS ISSUE IS LISTED IN THE NHTSA CAMPAIGN NUMBER 18V-471 BUT MY VEHICLES INDIVIDUAL VIN ISN'T LISTED IN THE RECAL ALONG WITH OTHER 2016 FORD FUSIONS LISTED IN THE RECALL.
Mileage: 69,000
WHEN I WAS LEASING THIS VEHICLE THE POWER STEERING SYSTEM ASSAULT LIGHT STARTED COMING ON THEN PIWER STEERING STOPPED WORKING AND I HAD NO POWER STEERING AT ALL. MY TRANSMISSION ALSO FAILED. FORD DEALER REFUSED TO FIX IT BECAUSE I WAS OVER THE LEASE MILEAGE. I WAS SENT HOME WITH THE CAR WITHOUT POWER STEERING AND IN NEED OF TRANSMISSION REPLACEMENT. THE MECHANIC TOLD ME TO PAY THE 3.000 TO FIX IT BECAUSE I WAS RISKING MY LIFE. THE MANAGER SAID THERE WAS NOTHING HE COULD DO UNDER THE LEASE WARRANTY. BUT IT WAS A LEASE AND I DID NOT HAVE THE MONEY FOR REPAIRS. I LATER DISCOVERED 5 RECALLS FOR THE CAR. I WAS ONLY NOTIFIED OF TWO, STEERING AND TRANSMISSION. THIS WAS IN THE PAST FEW MONTHS WHEN I NO LONGER HAVE THE CAR. . ACCIDENTS OCCURRED BEFORE THE STEERING COMPLETELY FAILED. BOTH INVOLVED THE CAR MOVING WITHOUT ACCELERATING. IT WAS ON A TOWN STREET AT A LIGHT BOTH TIMES. I WAS BEHIND ANOTHER CAR BOTH TIMES AS WELL. MY CAR INSURANCE HAS GONE UP BECAUSE OF THESE ACCIDENTS AND I HAVE SEVERE BACK PAIN FROM DRIVING ALL THOSE MONTHS WITH NO POWER STEERING. BUT I HAD NO CHOICE AS A SINGLE MOTHER WORKING MANY DIFFERENT LOCATIONS REQUIRING DAILY TRAVEL. ALSO, I HAVE TO LOOK BACK FOR THE CORRECT DATE OF WHEN I BROUGHT THE CAR FOR SERVICE AND WAS REFUSED REPAIRS BY THE FORD DEALERSHIP MECHANIC DEPARTMENT WHERE I LEASED IT, EVEN THOUGH THE ISSUES WERE CAR DEFECTS. THEREFORE, I ENTERED JANUARY OF 2017, SINCE IT WAS EITHER DURING 2016 OR BEGINNING OF 2017 THAT THESE ISSUES SURFACED. ALSO, ONE OF THESE ACCIDENTS WHERE THE CAR MOVED WITHOUT ACCELERATING DID MOT INVOLVE A POLICE REPORT, ONLY THE EXCHANGE OF INSURANCE INFORMATION. THE CAR SPEED IS NOT SAVING IN THE BOX BELOW. I WAS COMING TO A STOP IN ONE ACCIDENT AND WAS STOPPED COMPLETELY DURING ANOTHER. THIS IS MY BEST RECALL OF THE INFORMATION.
SHIFTER CABLE COMING LOOSE WHILE PARKING MY VEHICLE, FORD DEALERSHIP SAID THERE IS NO RECALL
MY SHIFTER CABLE IS DETACHED FROM MY TRANSMISSION HOWEVER MY VEHICLE IS NOT INCLUDED IN THE CURRENT RECALL.
Mileage: 56,270
THE FORD REFERENCE NUMBER FOR THIS RECALL IS 18S20 - REPLACE SHIFTER CABLE BUSHINGS. THIS RECALL NEEDS TO BE EXPANDED TO COVER ALL FORD FUSIONS FROM 2014 - 2016 THAT WERE BUILT BETWEEN JANUARY 1, 2014 - DECEMBER 31, 2015. CURRENTLY THE RECALL ONLY COVERS THE FOLLOWING: 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 UNFORTUNATELY, MY THIS HAPPEN TO ME RECENTLY. MY VEHICLE WAS MANUFACTURED IN OCTOBER 2015 SO IT WAS NOT COVERED UNDER THE RECALL AND COST ME 220.00 TO HAVE A PLASTIC BUSHING REPLACED. LUCKY THE DAY THAT MY CAR GOT STUCK IN REVERSE WAS A DAY I DECIDED TO GO HOME INSTEAD OF TO MY APPOINTMENT WHERE I WOULD HAVE PARKED ON AN INCLINE WHERE DAMAGE WOULD HAVE OCCURRED NOT ONLY TO MY CAR, BUT TO OTHER PROPERTY, AS WELL AS, SOMEONE COULD HAVE BEEN INJURED OR KILLED. APPEARS THAT THESE BUSHINGS ARE FAILING AT AN ALARMING RATE. DEMAND A RECALL BE EXTENDED TO COVER ALL FORD FUSIONS MADE FROM ALL PLANTS FROM JANUARY 1, 2014 - DECEMBER 31, 2015 FOR - 2014 - 2016 FORD FUSIONS
Mileage: 77,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN DRIVE, IT SHIFTED OUT OF GEAR WITHOUT WARNING. THE GEAR WAS UNABLE TO MANUALLY BE MANEUVERED INTO PARK. THE CONTACT PERFORMED AN INTERIM ADJUSTMENT BY OPENING THE HOOD AND PUSHING THE LEVER NEAR THE SHIFT CABLE FORWARD TO PLACE THE GEAR IN PARK. KOONS FORD (1051 E BROAD ST, FALLS CHURCH, VA, 703-241-7250) REPLACED THE BUSHINGS CONNECTING THE SHIFT CABLE TO THE TRANSMISSION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER SUGGESTED THE DEALER REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT*JB
Mileage: 98,000
FORD ISSUES TWO SAFETY RECALLS IN NORTH AMERICA 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 SELECT 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 550,000 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS NOT AWARE OF ANY ACCIDENTS OR INJURIES RELATED TO THIS CONDITION. THIS HAPPEN TO ME AND NOW FORD IS NOT HONORING THE RECALL STATING IT DOES NOT APPLY TO MY VEHICLE AFTER INVESTIGATING WHICH PLANT ASSEMBLY MADE MY VEHICLE BY THE VIN NUMBER IT SHOWS...PLANT CITY: HERMOSILLO -- MANUFACTURER: FORD MOTOR COMPANY, MEXICO. .
Mileage: 78,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE IGNITION ON, THE GEAR SHIFT LOCKED IN THE PARK POSITION. THE CONTACT CALLED AAA AND IT WAS DETERMINED THAT THE TRANSMISSION CABLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO WESTWAY FORD OF IRVING (801 AIRPORT FREEWAY, IRVING, TEXAS 75062, (972) 584-9033), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 76,188. THE VIN WAS INVALID.
Mileage: 76,188
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE STATIONARY, THE VEHICLE'S TRANSMISSION MALFUNCTIONED. THE CONTACTED STATED THAT THE GEAR SHIFTER ERRONEOUSLY DETECTED THAT THE VEHICLE WAS IN REVERSE WHILE IT WAS PARKED. JIM BASS FORD (4032 WEST HOUSTON HARTE EXPRESSWAY, SAN ANGELO, TEXAS 76901, (325) 949-4621) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE PART WOULD HAVE TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Mileage: 43,000
I WENT TO PUT MY CAR IN REVERSE TO BACK OUT OF A PARKING LOT AND WHEN I WENT TO PUT IT IN DRIVE THE VEHICLE DID NOT MOVE FROM REVERSE, ALMOST RESULTING IN A CRASH. I THEN TRIED TO SHIFT TO PARK AND IT STILL REMAINED IN REVERSE. I LATER TRIED TO SHIFT TO PARK AND IT STILL WOULDN'T SHIFT SO I TURNED IT OFF AND TRIED TO TURN IT BACK ON AND WOULDN'T TURN ON BECAUSE THE VEHICLE WAS NOT IN PARK. I LEFT IT IN REVERSE WITH THE PARKING BRAKE ON AND THE NEXT MORNING HAD IT TOWED TO SHAWNEE MISSION FORD.
Mileage: 77,256
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION WAS IN A DIFFERENT GEAR THAN THE GEAR THAT WAS SELECTED BY THE CONTACT. AFTER REVERSING, THE CONTACT CHANGED THE GEAR TO DRIVE, BUT THE VEHICLE KEPT REVERSING. THE VEHICLE WAS TOWED TO SUNRISE FORD (5435 US-1, FORT PIERCE, FL 34982, (772) 461-6000) WHERE THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
YESTERDAY, I PUT MY CAR IN REVERSE TO GET OUT OF A PARKING SPACE. WHEN I SHIFTED MY AUTOMATIC INTO DRIVE, THE CAR CONTINUED TO BACK UP. I PUT MY CAR INTO PARK TO SEE WHAT WAS WRONG. ALTHOUGH MY SHIFTER WAS IN PARK, MY CAR WAS STUCK IN NEUTRAL AND BEGAN TO COAST FORWARD. I UNABLE TO GET MY CAR INTO PART. FORD SENT ME A RECALL NOTICE THAT STATES THAT THIS IS A PROBLEM (SAFETY RECALL NOTICE 18S29/ NHTSA RECALL 18V471). I HAD MY CAR TOWED TO THE NEAREST FORD DEALERSHIP (BOB DAVIDSON FORD). THE NEXT MORNING THE DEALERSHIP SERVICE DEPARTMENT CALLED AND I WOULD HAVE TO PAY $576 TO REPAIR THE FAULTY PART THAT IS SUBJECT TO THE RECALL. THAT MAKES ABSOLUTELY NO SENSE. FIRST, WHY SHOULD I HAVE TO PAY TO HAVE AN UNSAFE PART PUT IN MY CAR UNTIL THE CORRECT PART IS AVAILABLE AND WHY SHOULD I PAY FOR ANY REPAIR OF A PART THAT IS SUBJECT TO A SAFETY RECALL?
Mileage: 55,000
WHEN DRIVING MY CHECK ENGINE LIGHT RANDOMLY TURNS ON, ON THE FREEWAY, STREET, TURNING, ETC. AND THEN IT SAYS CHECK MANUAL. THE CAR STARTS SHAKING AND YOU CAN'T ACCELERATE. IN ORDER TO GET WHERE I NEED TO BE I HAVE TO PULL OVER CONSTANTLY AND RESTART THE CAR. I GOT IT CHECKED AT AUTO ZONE AND IT SAID IT WAS THE THROTTLE BODY ACTUATOR STUCK IN THE OPEN POSITION. OH AND BECOMES MORE DIFFICULT TO STEER THE VEHICLE WHEN THE ERROR POPS UP.
Mileage: 45,775
NHTSA CAMPAIGN NUMBER: 18V471000 WE HAD THIS EXACT ISSUE, BUT HAVE NOT BEEN NOTIFIED OF A RECALL. WE GOT OUT AT A REST AREA, WHEN WE RETURNED THE DASH SHOWED US IN A DIFFERENT GEAR THEN THE CAR WAS ACTUALLY IN. WHEN AT DEALERSHIP THEY STATED THAT THE PART THEY NEEDED TO REPLACE WAS THE SAME PART THAT WAS UNDER THE ABOVE RECALL, HOWEVER OUR VIN NUMBER IS NOT SHOWING UP???
Mileage: 63,000
FORD FUSION SHIFTING CABLE COMES OFF DUE TO BUSHING BEING DETERIORATED CAUSING CAR TO GO IN REVERSE WHILE IN PARK. DUE TO THIS UNOFFICIAL RECALL MY CAR WENT BACKWARDS INTO A BUILDING UNCONTROLLABLY.
Mileage: 86,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER REMAINED STUCK IN NEUTRAL WHEN SHIFTING FROM THE PARK POSITION. THE VEHICLE WAS NOT ABLE TO SHIFT BACK INTO PARK AND THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER FOR THE VEHICLE NOT TO ROLL AWAY. THE VEHICLE WAS NOT DRIVABLE DUE TO THE FAILURE. THE DEALER CRONIN FORD (10700 NEW HAVEN RD, HARRISON, OH 45030, 1-(513) 367-5300) HOWEVER THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). A LOANER VEHICLE WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 95,000
TRANSMISSION POPPED OUT OF PARK WHILE BEING UNATTENDED AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE. THE VEHICLE WAS IN PARK WHEN THE DRIVER EXITED THE VEHICLE WHILE WORKING TO PHOTOGRAPH ANOTHER VEHICLE FOR HIS JOB DUTIES. WHILE THE DRIVER WAS OUTSIDE OF THE VEHICLE TAKING PHOTOS, THE CAR POPPED OUT OF GEAR AND ROLLED BACKWARDS AND STRUCK A PARKED VEHICLE.
Mileage: 141,114
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO PARK, BUT THE PANEL DISPLAYED DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY, LLC (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (2525 34TH ST. N, ST. PETERSBURG, FL) WHERE IT WAS DETERMINED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 52,504. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 52,504
PULLED INTO DRIVEWAY AT HOME. THE CAR HAD STOPPED, AND I WENT TO PUT IT IN PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK INTO REVERSE AND ON THE DASH, IT READ REVERSE, BUT THE SHIFTER WAS PUSHED UP TO THE (P) PARK MARK. THE SHIFTER WOULD NOT MOVE, AND CAR STARTED TO ROLL BACKWARD. THE BRAKE PEDAL WAS STIFF AND WOULD NOT MOVE. I PULLED THE EMERGENCY BRAKE. I LATER FOUND OUT IT WAS THE SHIFTING MECHANISM THAT HAD BROKE. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BRAKE.
Mileage: 66,500
VEHICLE WAS STOPPED AND BEING PLACED INTO PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK IN NEUTRAL. WAS ABLE TO MOVE TO MOVE THE SHIFTER TO PARK BUT VEHICLE SCREEN READ TRANSMISSION IN NEUTRAL. TOWED THE VEHICLE TO CAMELBACK FORD AND WAS ADVISED THE SHIFTING MECHANISM HAD BROKEN. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION HAD BROKEN RECALL 18V471000. FORD REFUSED TO REPLACE AS VIN WAS NOT IN THE BATCH AFFECTED CURRENTLY.
Mileage: 60,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 80 MPH, THE VEHICLE HESITATED AND AN ABNORMAL GRINDING NOISE WAS HEARD WHEN SHIFTING GEARS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SUNRISE BUICK GMC COVINGTON PIKE AT (901) 372-8000 (1800 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.
Mileage: 74,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY ON AN INCLINE, IT INADVERTENTLY ROLLED AWAY. THE CONTACT STATED THAT THE PASSENGER JUMPED BACK INSIDE THE VEHICLE AND STOPPED IT IN THE MIDDLE OF THE STREET. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER (HOLMAN FORD TURNERSVILLE, 3641 ROUTE 42 S, TURNERSVILLE, NEW JERSEY 08012) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE DETACHED AND NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: CAS-15384719 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Mileage: 108,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).
Mileage: 58,828
2016 FORD FUSION S AUTO TRANSMISSION SHIFT CABLE LINKAGE BUSHING BROKE , I WENT TO FORD DEALERSHIP EL CAJON MAIN STREET, TO ASK THEM IF MY CAR UNDER THIS WARRANTY THIS SAID BRING YOUR CAR NEXT WEEK YOUR CAR NOT UNDER WARRANTY YOU HAVE 36800 MILES. WE WILL CHARGE YOU.
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT SHIFTED INTO PARK WITH THE BRAKE PEDAL DEPRESSED; HOWEVER, THE VEHICLE PROCEEDED TO MOVE FORWARD. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF, WAITED A MOMENT, AND RESTARTED THE ENGINE. AFTERWARDS, THE VEHICLE WAS ABLE TO SHIFT INTO PARK. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
ENGINE LOSES ENGINE POWER WHEN DRIVING. PRESSING THE ACCELERATOR PEDAL DOES NOTHING. MUST COAST OR BRAKE UNTIL THE CAR STOPS. POWER STEERING, BRAKING, AND CLIMATE CONTROL SYSTEMS REMAIN FUNCTIONAL; RADIO REMAINS ON; TURN SIGNALS DID NOT WORK. 'TRANS NOT IN PARK' MESSAGE APPEARS ON THE DISPLAY. EVENT HAS OCCURRED THREE TIMES WHEN DRIVING AT HIGHWAY SPEEDS. CRUISE CONTROL WAS ON AND SET DURING AT LEAST TWO TIMES OUT OF THE THREE EVENTS. CAR MAY BE RESTARTED AFTER COMING TO A STOP, SHIFTING INTO PARK AND TURNING KEY TO OFF. APPEARS TO 'RESET' TO WORK CORRECTLY UNTIL THE NEXT UNEXPECTED EVENT OCCURS. CHECK ENGINE LIGHT DOES NOT COME ON. CHIME OCCURS AFTER THE LOSS OF ENGINE POWER. THE CAR DOES NOT SHAKE DURING OR BEFORE EVENT. HAVE NOT EXPERIENCED ANY HARSH OR DELAYED SHIFTING WHEN STARTING FROM STOP OR AFTER SLOWING AND TRYING TO ACCELERATE. THREE IDENTICAL INSTANCES HAVE OCCURRED SINCE DRIVING THIS CAR. IN ONE OF THE THREE INSTANCES, THE KEY WAS BUMPED WITH A KNEE. PRESENT MILAGE IS ABOUT 48000. CAR WAS OBTAINED IN 12/2016. LOCAL FORD DEALER STATES THAT THERE ARE NO RECALLS OR SERVICES OUTSTANDING FOR THIS VEHICLE; DID NOT KNOW OF ANY REPORTED PROBLEMS LIKE THIS. ON MAY 15, 2018 WES MYERS AT BOB SIGHT FORD IN LEE'S SUMMIT, MISSOURI CHECKED TWO OTHER FUSIONS AND NOTED THAT THIS SAME PROBLEM WILL OCCUR IF THE KEY IS BARELY ROTATED BACK - NOT SO MUCH AS TO THINK IT SHOULD TURN OFF THE ENGINE. AS SUCH, HE DID NOT FIND ANYTHING 'WRONG' SINCE OTHER VEHICLES EXHIBIT THE SAME PROBLEM; REPLACING THE IGNITION SWITCH WITH ANOTHER THAT HAS THE SAME PROBLEM WOULD NOT PROVIDE A FIX. ALSO STATED THAT UNLESS THE CAR WAS STILL UNDER THE BUMPER TO BUMPER WARRANTY, THAT FORD WOULD NOT TAKE ANY ACTION. THE VEHICLE LEASING COMPANY (ENTERPRISE) HAS NOT ISSUED ANY NOTICES STATING THIS IS A KNOWN ISSUE WITH THE VEHICLE. NHTSA 9/19/2016, BLACKLICK, OH, IS SIMILAR ISSUE.
Mileage: 40,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER TO PARK, THE CONTACT NOTICED THAT THE VEHICLE DISPLAYED NEUTRAL INSTEAD OF PARK. THE VEHICLE STARTED TO ROLL AWAY AND THE CONTACT HAD TO ENGAGE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT NOTIFIED AAA AND THE TECHNICIAN PLACED THE SHIFT CABLE BACK IN THE CORRECT POSITION BECAUSE IT WAS LOOSE. THE VEHICLE WAS THEN TAKEN TO THE DEALER (FIESTA FORD, 78990 VARNER RD, INDIO, CA 92203, (760) 772-8000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 60,169.
Mileage: 60,169
CAR STOPPED ACCELERATING IN THE MIDDLE OF THE HIGHWAY, YELLOW WRENCH LIGHT CAME ON AND AIRBAG LIGHT CAME ON. THE CAR STARTED SHAKING AND CAME TO A COMPLETE STOP. I BARELY MADE IT TO SAFETY ON THE HIGHWAY FULL OF CARS. I PULLED OVER AND TURNED IT OFF BECAUSE IT WOULDN'T DRIVE. I TURNED IT BACK ON AND IT DROVE FINE. I HAVE RESEARCHED THIS AND REALIZED THIS HAS BEEN HAPPENING TO THOUSANDS OF PEOPLE WHO OWN 2016 FUSIONS AND YET THERE IS NO RECALL. I AM TERRIFIED OF DRIVING IT. IT SEEMS TO BE THE THROTTLE BODY THAT NEEDS COMPLETE REPLACEMENT BUT AT EXPENSE OF THE OWNER DESPITE THOUSANDS OF CASES. HOW CAN THIS BE? PLEASE ADVISE.
Mileage: 72,000
SHAKING NO POWER WON'T ACCELERATE AND JERKING WHEN BACKING UP
Mileage: 32,000
HARSH OR DELAYED SHIFTING WHEN STARTING FROM A STOPPED POSITION OR AFTER SLOWING IN TRAFFIC AND TRYING TO ACCELERATE. HAPPENS IN DRIVE AND REVERSE. I BOUGHT THE CAR NEW AND HAS BEEN HAPPENING SINCE. ONLY 1150 MILES ON CAR AT THIS TIME. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES WITH NO RESOLUTION.
Mileage: 250
THIS VEHICLE HAS HAD A DEAD BATTERY 3 TIMES AFTER SITTING OVERNIGHT. NO EXTRA POWER DRAWS WE ADDED. THE LAST RESULTED WITH THE ENGINE LIGHT ON ONCE IT WAS JUMP STARTED. THE ENGINE CODE THAT WAS ON WAS A P068A ECM/PCM POWER RELAY DE-ENERGIZED PERFORMANCE - TOO EARLY. THIS VEHICLE HAS ALREADY BEEN BROUGHT INTO THE DEALERSHIP WHERE THEY PERFORMED A BATTERY TEST AND REPROGRAMMED THE MODULES. THIS WAS LESS THAN 1 MONTH TILL IT HAPPENED AGAIN
Mileage: 20,000
THIS VEHICLE HAS HAD A DEAD BATTERY 2 TIMES AFTER SITTING OVERNIGHT. NO EXTRA POWER DRAWS WE ADDED. THE LAST RESULTED WITH THE ENGINE LIGHT ON ONCE IT WAS JUMP STARTED. THE ENGINE CODE THAT WAS ON WAS A P068A ECM/PCM POWER RELAY DE-ENERGIZED PERFORMANCE. IT WILL BE SCHEDULED TO GO TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE
Mileage: 16,000
SIMILAR TO ISSUES OTHERS WERE HAVING WITH THE THROTTLE CONTROL PLACING THE CAR INTO "LIMP" MODE, IT WOULD APPEAR THAT THIS IS WHAT HAPPENED YESTERDAY AS MY WIFE WAS DRIVING THE CAR ON A MAJOR HIGHWAY NEAR PITTSBURGH (376 WEST, NEAR THE SPLIT OF 79 NORTH/SOUTH) WITH ME IN THE PASSENGER SEAT, AND THREE KIDS UNDER THE AGE OF 9 IN THE BACK SEAT. WITHOUT WARNING, THE CAR SEEMINGLY SHUT OFF OR "THROTTLED DOWN" AND BEGAN TO SHIMMY AND SHAKE, LOSING MOST OF ITS FUNCTIONALITY. WE WERE FORCED TO PULL TO THE SIDE OF THE ROAD, WHICH WE BARELY DID, WITH VEHICLES SPEEDING PAST AT 4 LANE HIGHWAY SPEEDS. THE FOLLOWING DAY, I CONTACTED FORD AND EXPLAINED THE SITUATION BUT WAS NOT TOLD ANYTHING ABOUT THIS SYSTEMIC ISSUE. IT WAS NOT UNTIL I DISCOVERED THE ISSUE ON MY OWN, THAT I LEARNED ABOUT THE FACT THAT FORD HAS NOT ISSUED A RECALL FOR THE ELECTRONIC THROTTLE BODY CONTROL BUT INSTEAD A "CUSTOMER SATISFACTION PROGRAM" WHICH WAS NOT COMMUNICATED TO ME, TO THE BEST OF MY KNOWLEDGE, UNTIL AFTER WE NEARLY LOST OUR LIVES AND I HAD TO HAVE THE CAR TOWED. THIS ISSUE IS GOING TO GET SOMEONE KILLED (IF IT HAS NOT ALREADY HAPPENED) AND IT WOULD APPEAR THAT FORD FAILS TO APPRECIATE IT. MY VEHICLE HAS JUST OVER 18,000 MILES ON IT. I OWN 2 FORD VEHICLES BUT WON'T BE BUYING ANOTHER.
Mileage: 18,000
WHILE DRIVING TODAY, I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE VEHICLE BEGAN TO VIBRATE ABNORMALLY, AND THEN THE POWER WENT OUT. I BEGAN TO SMELL SMOKE, AND I ALMOST HIT THE VEHICLE IN FRONT OF ME BECAUSE I COULDN'T CONTROL MY CAR! ONCE I FINALLY CAME TO A STOP, I WAS ABLE TO RESTART IT AND PULL OVER TO A SAFER AREA-- BUT THE SMOKE REMAINED. I BELIEVE THE THROTTLE BODY IS MALFUNCTIONING, WHICH IS UNACCEPTABLE ON AN ALMOST-NEW CAR.
THE ETB (ELECTRONIC THROTTLE BODY) HAS FAILED TWICE. ONCE CAUSING COMPLETE MECHANICAL FAILURE, THE OTHER CAUSING THE VEHICLE TO GO INTO LIMP HOME MODE. I'VE READ THOUSANDS OF SIMILAR REPORTS ABOUT 2013-2016 FUSIONS DOING THE SAME THING. THIS HASN'T COSTED ME ANY MONEY BUT IT'S EXTREMELY DANGEROUS, FOR THE CAR WONT MOVE OVER 8 MPH SUDDENLY.
Mileage: 11,800
4TH TIME: ENGINE MISSES,VIOLENT SHAKING LIKE TORQUE CONVERTER IS CONNECTED, GAS PEDAL NOT RESPONSIVE, DASH BOARD LIGHTS UP WITH A WRENCH. OWNERS MANUAL SAYS GO TO DEALER ASAP. BEEN TO DEALER ONCE, THEY SAID A TRANSMISSION REPROGRAMMING WAS NECESSARY. NOW IT HAS HAPPENED AGAIN WITHIN 12 DAYS OF BEING "FIXED". THIS IS VERY DANGEROUS WHEN DRIVING AT HIGHWAY SPEED, OR ANY SPEED FOR THAT MATTER, AND THE CAR DIES AND SHAKES AND JOLTS. THIS HAS HAPPENED AT 25 MPH AND 50 MPH. ONE TIME IN HEAVY TRAFFIC ON A HILL AND I COULDN'T GET UP THE HILL AND JUST HAD TO BLOCK TRAFFIC. HELP! IF I CAN MAKE IT, BACK TO THE DEALER TOMORROW. *TR
Mileage: 14,900
WHILE TRAVELING ON BUSINESS MY 2016 FORD FUSION FLEET VEHICLE SUDDENLY LOST POWER TO THE ACCELERATOR AND BEGAN VIBRATING. THE GAS PEDAL COULD BE PRESSED BUT HAD NO AFFECT AS IF IT HAD BEEN DISCONNECTED AND AN ORANGE WRENCH APPEARED STATING SEE MANUAL. I WAS TRAVELING APPROXIMATELY 70 MILES AN HOUR AT THE TIME (CRUISE CONTROL WAS SET AND HAD BEEN AT THIS SPEED FOR SOME TIME, NO RECENT ACCELERATION HAD OCCURRED). WHEN IT HAPPENED I WAS IN THE MIDDLE OF A HIGHWAY CONSTRUCTION ZONE WITH NO SHOULDER. I WENT TO TAP THE BRAKE TO SEE IF IT WAS STILL FUNCTIONING AND WHEN I REACHED FOR IT WITH MY FOOT IT WAS ALREADY PARTIALLY DEPRESSED AND WHEN I TAPPED IT THE CAR FELT LIKE THE BRAKES HAD LOCKED OR WERE FOR SOME REASON EXTREMELY SENSITIVE CAUSING ME TO RAPIDLY DECELERATE ALMOST CAUSING AN ACCIDENT SINCE PEOPLE WERE TRAVELING BEHIND ME. AFTER THAT HAPPENED I DECIDED I HAD NO OTHER OPTION AND MOVED OFF TO THE RIGHT BETWEEN THE CONES AND BROUGHT THE VEHICLE TO A COMPLETE STOP. WHEN I WAS AT A COMPLETE STOP THE VIBRATING INTENSIFIED BRIEFLY BEFORE I WAS ABLE TO SHUT THE CAR OFF. I WAITED 5 OR 10 SECONDS AND TURNED THE CAR BACK ON AND IT SEEMED TO WORK FINE. I COMPLETED THE REMAINING 60-70 MILES OF MY DRIVE AND HAVE MADE A FEW 50-100 MILE TRIPS SINCE WITHOUT IT OCCURRING AGAIN SO I THOUGHT IT WAS A FLUKE THING UNTIL I GOT AN EMAIL FROM THE FLEET COMPANY STATING THIS IS A KNOWN ISSUE, I AM SCHEDULED TO BRING THE CAR IN FOR REPAIR NOW. THE INCIDENT OCCURRED AT APPROXIMATELY 12,000 MILES.
Mileage: 12,000
THE VEHICLE STARTS RUNNING ROUGH, STEERING BECOMES LOOSE, THE WRENCH LIGHT COMES ON WITH THE MESSAGE 'CHECK OWNERS MANUAL', THEN THE ENGINE STALLS. THIS HAPPENS WHEN THE CAR IS IN MOTION. IT HAS HAPPENED TWICE AT LOW SPEED ~35 MPH AND ONCE AT HIGH SPEED ~70 MPH. WE HAVE HAD IT IN THE FORD DEALER TWICE. THE FIRST TIME THEY SAID THERE WAS NO CODE SO THEY COULDN'T DO ANYTHING. THE SECOND TIME THEY SAID THEY REPROGRAMMED THE PCM WITH A RECALL 16B32. I WILL DROP IT OFF THIS MORNING FOR THE 3RD TIME.
Mileage: 12,775
I HAVE A 2016 FORD FUSION THAT I PURCHASED IN FEBRUARY OF THIS YEAR. IT HAS LOST POWER FOUR TIMES IN THE LAST THREE DAYS THAT I HAVE DRIVEN IT, TWICE IN RUSH HOUR TRAFFIC HEADING TO AND FROM DALLAS FOR WORK. A WRENCH WILL SHOW UP ON THE DASHBOARD, A MESSAGE SAYING "SEE MANUAL" WILL POP UP, AND THE VEHICLE FAILS TO ACCELERATE. I CANNOT PULL THE VEHICLE OVER OUT OF THE WAY OF ONCOMING TRAFFIC BECAUSE IT WILL NOT ACCELERATE AT ALL. I'VE TAKEN THE CAR INTO THE DEALERSHIP TWICE. THE FIRST TIME WAS THIS PAST MONDAY. I WAS TOLD THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND A NEW THROTTLE BODY AND THAT THE CAR WOULD BE FINE AFTERWARDS. ON MY WAY HOME YESTERDAY, DURING RUSH HOUR TRAFFIC ON A BUSY FOUR LANE HIGHWAY WORK NO SHOULDER TO PULL OFF ON BECAUSE OF CONSTRICTION, MY VEHICLE LOST POWER AGAIN. I WAS ABLE TO TURN THE CAR OFF AND ON AND MAKE IT TO THE DEALERSHIP. THEY REPLACED ANOTHER PART AND ONCE AGAIN TOLD ME THAT THE ISSUE WAS FIXED. MY ISSUE IS NOT WITH THE DEALERSHIP, IT IS WITH FORD MOTOR COMPANY. I HAVE CONTACTED THEM TWICE REGARDING MY VEHICLE AND I HAVE YET TO RECEIVE A CALLBACK. I PURCHASED THIS VEHICLE BRAND NEW. THE ISSUE IS A KNOWN ISSUE TO FORD, BUT THERE HAS YET TO BE A RECALL. DO I HAVE TO DIE IN MY VEHICLE ON 35E IN AN ACCIDENT BEFORE SOMEONE DOES SOMETHING ABOUT THIS? I'M AFRAID TO PUT MY CHILDREN IN THIS VEHICLE AS IT PUTS MY FAMILY'S AND MY LIFE IN IMMINENT AND SUBSTANTIAL DANGER. PLEASE HELP ME WITH THIS I ISSUE. I CAN'T CONTINUE TO DRIVE THIS VEHICLE.
Mileage: 9,350
WHILE DRIVING DOWN THE HIGHWAY IN CONGESTED TRAFFIC THE VEHICLE SUDDENLY LOST ALL ENGINE POWER. THE ENGINE AND CAR STARTED SHAKING AND THE ENGINE IDLED BACK AND FORTH BETWEEN 1000 AND 2500 RPM'S. A MESSAGE APPEARED ON THE INFORMATION SCREEN "SEE MANUAL". THE CAR HAD NO ACCELERATION AT ALL AND I HAD TO COAST THROUGH SEVERAL LANES OF TRAFFIC TO THE SHOULDER. ALL ELECTRICAL REMAINED WORKING. JUST NO ENGINE POWER AT ALL. I SHUT THE VEHICLE OFF AND STARTED IT BACK UP, IT STRUGGLED TO START AT FIRST. WHILE DRIVING TO THE FORD DEALERSHIP FOR REPAIRS THE SAME PROBLEM OCCURRED TWICE MORE. DURING NORMAL DRIVING. NO INTENSE ACCELERATION. CRUISING TRAFFIC AT AROUND 65 MPH. IT WAS A VERY DANGEROUS SITUATION TO LOOSE ALL ACCELERATOR POWER IN THE MIDDLE OFT OF A 5 LANE HIGHWAY. I HAD SEVERAL CLOSE CALLS TRYING TO DRIFT ACROSS LANES OF TRAFFIC AS I DID NOT WANT TO USE THE BREAK AND COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. I WAS VERY AFRAID THERE WOULD BE A CRASH. SEVERAL OF MY COWORKERS THAT HAVE THE SAME VEHICLE HAVE HAD VERY SIMILAR ISSUES WITH THEIR VEHICLES. DRIVING AND SUDDEN POWER LOSS. LUCKILY NO INJURIES OR CRASHES TO DATE. APPARENTLY THERE IS A RECALL FOR THE THROTTLE BODY BUT OUR FLEET COMPANY ELEMENT NEVER RECEIVED A RECALL NOTICE, NOR PASSED THAT ONTO US.
Mileage: 12,900
THIS IS AN ISSUE THAT HAS GROWN. I HAVE DOCUMENTED PROOF THAT DATES BACK TO MARCH 2016. THIS ISSUE IS AN ESCALATION OF OLD PROBLEM THAT FORD REFUSES TO ACKNOWLEDGE IS AN ISSUE. I SAY THIS BECAUSE THERE IS NO CURRENT RECALL ON THIS ISSUE. ON 9/03/2016, I WAS DRIVING ON WEST GEORGIA RD IN SIMPONVILLE SC WHEN ALL IF A SUDDEN THE CAR JERKED. THEN A WRENCH AND CHECK ENGINE LIGHT CAME ON. I CAR STARTED TO LOSE POWER. LUCKILY, NO CAR WAS TRAILING BEHIND US OR I'M SURE IT WOULD HAVE RAN INTO THE BACK OF US. I SAY THIS BECAUSE MY FOOT WAS ON THE GAS PEDAL SO A CAR BEHIND ME WOULD NOT HAVE KNOWN TO SLOW DOWN TIL TOO LATE. I HAD JUST TAKEN MY CAR TO THE DEALERSHIP THE WEEK BEFOR FOR A SECOND TIME DUE TO CAR STALLING RIGHT AFTER A TAKE OFF FROM A STOP. EACH TIME TO BE TOLD NOTHING IS WRONG AND THE CHECK ENGINE LIGHT BE TURNED OFF. EACH TIME SERVICE PERSON SAYS BRING IT BACK IF CHECK ENGINE LIGHT STARTS BLINKING OR HAS A RED DOT BECAUSE SOMETHING THEN IS WRONG. AFTER THIS INCIDENT I MAKE A FORMAL COMPLAINT TO FORD. A MANAGER CALLS ME AND I RETURN HER CALL. SHE ASKS ABOUT WHAT HAPPENED AND I TELL HER. I ALSO TELL HER FORD HAD AN ISSUE. IT'S DANGEROUS TO DRIVE A CAR THAT AT ANYTIME MAY LOSE ACCELERATION WHILE DRIVING AND CAUSE AN ACCIDENT. I PRAY THIS DOESN'T HAPPEN TO MY FAMILY. I BOUGHT THIS CAR AFTER RESEARCHING IT WAS JUST AS GOOD AS A TOYOTA OR HONDA. SHE SUGGESTS I TAKE IT TO A DIFFERENT DEALERSHIP WHICH I SAY I ALREADY HAVE PLANS TO. BUT SHE ALSO SAY TO HAVE A TECHNICIAN RIDE WITH ME TO GIVE POINTERS ON HOW TO DRIVE TO AVOID THE STALLS. MY EXPERIENCE WAS NOT A STALL. IT WAS A LIST OF POWER WHILE DRIVING A CAR I PURCHASED NEW LESS THAN A YEAR AGO. THE 2ND DEALERSHIP SAYS IT'S A THROTTLE BODY ISSUE. IT CAN BE REPAIRED BUT APPOINTMENT NOT TIL 21ST. PLUS NO LOANER CAR. I HAVE TO WORK TO LIVE AND PAR FOR THAT CAR. FORD NEEDS A RECALL BEFORE THERE'S A DEATH.
Mileage: 22,400
WHILE DRIVING ON THE INTERSTATE AND CITY STREETS, THE CAR LOSES POWER WITH A WRENCH DISPLAY REFERRING TO THE OWNERS MANUAL. THE ISSUE INVOLVES THE AWD CLUTCH AND OCCURRS WITH NO WARNING CAUSING AN EXTREMELY HAZARDOUS DRIVING CONDITION THAT CAN RESULT IN IMMEDIATE INJURY OR DEATH DEPENDING ON THE DRIVER'S REACTION AND TRAFFIC CONDITIONS. THE CAR HAS NO POWER BUT THE DRIVER STILL IS ABLE TO STEER THE VEHICLE WHILE THE ENGINE HAS A VERY ROUGH IDLE.
Mileage: 10,000
MY 18 YEAR OLD DAUGHTER WAS DRIVING THE FUSION ATTEMPTING TO ENTER A HIGHWAY RAMP (ROUTE 22 IN SPRINGFIELD NJ) TO GO DORM SHOPPING FOR SCHOOL. UPON ENTERING THE HIGHWAY AND ACCELERATING ON THE RAMP THE VEHICLE STALLED AND BECAME UNRESPONSIVE TO ACCELERATION WHILE PRESSING DOWN IN THE PEDAL. THE VEHICLE BEHIND HER BEGAN TO ACCELERATE; THE FUSION THEN LOST ALL POWER, THE VEHICLE STUCK HER IN THE REAR AND PUSHED MY DAUGHTERS FUSION INTO AN ACTIVE LANE WITH TRAFFIC TRAVELING AT 55 MPH AND UP. THERE WAS MINOR AESTHETIC DAMAGE TO THE FUSION. BUT THAT IS NOT MY CONCERN IN THE LEAST! THE FUSION WAS STUCK ON AN ACTIVE HIGH SPEED HIGHWAY, MY DAUGHTER COULD OR SHOULD HAVE EASILY BEEN SERIOUSLY INJURED OR KILLED! THIS IS THE DEMARCATION OF A NEAR MISS! THE CHECK ENGINE LIGHT CAME ON WITH THE 'WRENCH ICON' THE VEHICLE HAD TO BE TOWED TO A LOCAL DEALER. THEN THERE ARE 100'S OF ARTICLES PERTAINING TO INJURIES AND FATALITIES DUE FAULTY THROTTLE BODIES! FORD SALES FAILED TO MENTION THAT DURING THE SALE! I STOPPED AT FORD SERVICE THIS MORNING TO ADVISE THEM OF THE DETAILS OF THE INCIDENT AND THE SERVICE ADVISOR STATED 'AH YEAH GOTTA BE THE THROTTLE BODY' 'HAPPENS ALL THE TIME' 'THERE WAS A BAD BATCH'!
Mileage: 8,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE CAME TO A COMPLETE STOP, SHOOK, AND STALLED. THE VEHICLE WAS ABLE TO RESTART. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.
Mileage: 9,700
LOST ALL POWER TO THE VEHICLE WHILE GOING 45 TO 50 MPH. TERRIBLE SITUATION TO BE IN AND WOULD NOT WANT THIS TO HAPPEN TO OTHERS. FORD KNOWS THIS IS AN ISSUE AND NEEDS TO DEAL WITH IT BETTER
Mileage: 13,000
WHILE DRIVING ABOUT 50MPH, MY CAR ALL OF A SUDDEN LOST POWER AND WRENCH LIGHT ON THE DASH ILLUMINATED. (NEW CAR PURCHASED 11/2015) DASHBOARD STATED TO SEE MANUAL WHICH IN TURN TOLD ME THAT IT IS A POWERTRAIN FAILURE AND TO SEE A DEALER. ENGINE, A/C AND RADIO ALL SEEMED TO BE RUNNING FINE AND AS I CAME TO A STOP THE CAR RAN ROUGH AT IDLE AND HAD VERY LITTLE POWER. AFTER TURNING IT OFF AND THEN ON AGAIN, THE CAR WAS BACK TO NORMAL AND NO MORE WARNING LIGHTS ON THE DASH. THIS WAS VERY ODD CONSIDERING I ONLY HAD 14K MILES ON IT. THIS HAPPENED ON THREE SEPARATE OCCASIONS WITHIN ONE WEEK. TOOK IT TO A FORD DEALER AND I TOLD THEM AFTER RESEARCHING AND SEEING ALL THESE COMMON OCCURRENCES, IT APPEARS THAT THE ELECTRONIC THROTTLE BODY IS FAILING. THE TECH SAID HE HAS HEARD ABOUT THE ISSUE ON OLDER MODELS AND NOT THE 2016 BUT IT WAS FAMILIAR TO HIM. AFTER RUNNING DIAGNOSTICS, IT WAS IN FACT THE ETB AND FORD REPLACED IT AT NO CHARGE. THIS ISSUE DOES SEEM TO BE VERY PREVALENT AND I AM CURIOUS IF FORD IS SIMPLY REPLACING THE ETB WITH AN NEW... OR ARE THEY MAKING AN UPDATED/UPGRADED VERSION? I REALLY HOPE THAT THEY DO RE-MANUFACTURE A BETTER ETB A SI HOPE IT DOESN'T FAIL AGAIN SO SOON IN ANOTHER 14K MILES...
Mileage: 14,000
WHILE DRIVING TO WORK MY 2016 FORD FUSION I HAD JUST PURCHASED IN JANUARY 2016 CAM TO A JERKY STALL-OUT HEADING TOWARDS A STOP LIGHT. I WAS ABLE TO RESTART THE FUSION AND BARLEY MAKE IT INTO A SMALL PARKING LOT. THE "SERVICE ENGINE" LIGHT CAME ON. I CALLED THE TOW-TRUCK, BECAUSE OBLIVIOUSLY THE 2016 FUSION PURCHASED IN JAN WAS NOT SAFE TO DRIVE! TOWED TO A FORD DEALERSHIP SAID THERE WAS A "THROTTLE BODY" INTERNAL FAILURE AND THEY REPLACED THE THROTTLE BODY AND RE-CALIBRATED THE NEW ONE... DID SOME RESEARCH AND THIS IS A BIG PROBLEM WITH THE FUSION-LINE! SO WHY IS THERE NO RECALL THIS COULD KILL SOMEONE ON A BUSY HIGHWAY! SO MY QUESTION IS... IS THE NEW THROTTLE BODY THEY PLACED IN MY FUSION ACTUALLY FIXING THE [XXX] PROBLEM OR ARE THEY KICKING THE CAN DOWN THE [XXX] ROAD? IS THERE A REDESIGNED THROTTLE BODY OR DID THEY STICK THE SAME TYPE WITH NO MODIFICATIONS BACK INTO MY FUSION? *I WOULD LIKE TO POINT OUT* I DID RECEIVE EXCELLENT CUSTOMER SERVICE FROM THE FORD DEALERSHIP, BUT WHEN A CAR HAS LESS THAN 10K MILES... SHOULD I ALREADY HAVE THAT HUGE OF A PROBLEM? ANSWER NO! IF SOMETHING TO THIS EFFECT HAPPENS AGAIN I MAY SEE WHAT THE TRADE IN PRICE ON A 2016 FORD FUSION IS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 10,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING AND THE GEAR SHIFTER SHIFTED INTO PARK, THE FRONT PASSENGER ATTEMPTED TO EXIT THE VEHICLE, BUT THE GEAR SHIFTER DISENGAGED INTO REVERSE. AS A RESULT, THE VEHICLE ROLLED AWAY AND DRAGGED THE FRONT PASSENGER ALONG UNTIL THE VEHICLE CAME TO A HALT ON LEVELED SURFACE. THE FRONT PASSENGER SUSTAINED HEAD, SPINE, AND RIB INJURIES AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
2016 FORD FUSION WITH APPROXIMATELY 7,000 MILES. DRIVING CAR ON HIGHWAY AT APPROXIMATELY 70-80 MPH AND SUDDENLY AIRBAG LIGHT, WRENCH LIGHT AND CHECK ENGINE LIGHT SIMULTANEOUSLY APPEAR ON DASHBOARD. THE THROTTLE BECOMES COMPLETELY NON FUCTIONING AND VEHICLE LOSES ABILITY TO ACCEALERATE AND STARTS SHAKING. MUST PULL OVER TO TURN CAR OFF AND RESTART FOR TO RESUME NORMAL FUNCTIONING. HAPPENED MINIMUM 6 TIMES IN THE COURSE OF 200 MILE TRIP.
Mileage: 7,000
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION SLIPPED WHEN SHIFTED INTO SECOND OR THIRD GEAR. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Mileage: 2,000