2017 FORD FUSION Unknown Or Other Problems

Vehicle display more often than not shows "Rear view camera not available" or a distorted image when reversing.

Have had to replace the same 2 coil pacs in last three months. Car will not accelerate properly will not shift into gears properly took to have information test done keeps coming back fouled 2 & 4 coils

Vehicle purchased used at Simmons & Rockwell on [XXX] Mileage 16,323. Mileage 38,559 First Engine Failure & replaced "NEW" July 2019, *** indications & doc of 2nd engine failure about 70k mileage) Mileage 121,163 Second Engine Failure & replaced "NEW" August 2022 and finally Mileage 189,323 with Third Engine Failure Sept 2025 This vehicle had regularly interval oil changes. ALWAYS Serviced & maintenaced regularly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine has cylinders flooding with coolant due to the design of the EcoBoost engine

I am a single mother raising my 6-year-old daughter on my own. This past year has been extremely difficult, as my car has been constantly in and out of repair shops. I have spent more than $8,000 in the last year and a half on unexpected repairs, many of them involving serious safety issues. I was never informed about the recall and never received any notice. This situation has caused me a lot of stress and hardship, and I am asking for guidance and support to help me through it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA COMPLAINT - 2017 Ford Fusion Energi Titanium (VIN: REDACTED) - [XXX] (Collision) Q1: FAILED COMPONENT Battery Energy Control Module (BECM) and hybrid battery cell balancing circuits failed post-collision. Per Ford Recall 23V-440, Current Interrupt Device causes excess voltage, fire risk, toxic gas exposure. DTCs: U1027 (ABS/ECM loss), P2450/P2451 (EVAP stuck open/closed), P0DD2/P0DD6/P0DDE (battery cell balancing circuits H/J/K/M stuck off). Vehicle available for inspection. Q2: SAFETY RISKS Sudden power loss, fire risk, CO/HF toxic gas exposure from damaged cells. HF IDLH 0.025 g/m³. Symptoms: headaches, cognitive issues, respiratory problems requiring Brain MRI. Ford documented 7 fires, 2 while driving. Gas events recur when changing charging amperage; CO detector alarmed repeatedly; hospitalized for symptoms. Q3: DEALER CONFIRMATION NOT investigated. No Ford dealer conducted required post-collision battery diagnostics despite DTCs proving multiple system failures. United Insurance Claims ignored [legal demand] for hybrid-specific inspections. No CO/HF assessment. Battery cell balancing failures indicate physical collision damage to high-voltage system. Q4: INSPECTIONS Insurance: Standard only, ignored DTCs requiring hybrid testing. Ford Service (Tempe, AZ) and Ford Collision Center (Mesa, AZ): No inspection; reasons given a) lack capability b) we just scan the vehicle; we don't thoroughly inspect for gas leaks". Recall 23V-440 documents identical failures. Police: No report (real-time audio capture of admission of at-fault driver), no hazmat assessment. Multiple permanent DTCs prove need for Ford-certified diagnostics. Q5: WARNING SYMPTOMS Pre-collision: Intermittent issues, check engine light, reduced range. Post-collision: Reduced range, Gas exposure symptoms plus DTCs U1027, P2450/P2451, P0DD2/P0DD6/P0DDE showing communication/battery cell failures. Medical documentation available. Pattern confirms BECM/battery damage per documented defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

I recently bought a gear shift bushing cap for the cable since the cable is loose. I bought the part at Tasca Ford in Cranston, RI. The part was hard to find. It’s the same issue as the recall for the same car b ur years prior. Cap disintegrated since its plastic and next to the engine. The most recent part I bought that was used as genuine replacement has also disintegrated. I can see the pieces of it corroded. I need to buy another one but it’s going to happen again since it’s a faulty design. The first time it happened months ago caused my car to go into park. I couldn’t move it out of the way in the street. It would let me put it in neutral. The second time it happened today the car got stuck in neutral and it took many tries to get it into park. Everything is in tact except the plastic bushing cap and part that clips the cable to the vehicle is corroded. Simple fix but unsafe and happens randomly.

What malfunctioned- Car did not give any notice that it was in engine failure for months other than under performing and upon taking it to the ford dealership was never helped with the problem they took money for an oil change and works package but failed to make sure my car was safe. My car was a safety hazard bc it gave zero warning that it was loosing power and when the engine did fail I knew something had been wrong for almost a year and felt it went ignored by Ford and was taken advantage of. The product has been confirmed by multiple mechanics that what causes it is the hose cracks and thus the engine coolant wrecks a working engine. Ford knows it’s a problem but isn’t acknowledging it and makes more money off of parts.

The overheat light came on and antifreeze was leaking into the number 4 cylinder of the spark plug, sometimes it would lose a little power

No accident just looking to fix the recall

My Ford Fusion eco boost 2017 had a faulty shifter cable bushing. When the vehicle turned off, parked (not on a hill thankfully due to safety and rolling backwards) thinking it was in park, it would not start and not go into gear and the vehicle would not shift into gears and the wrench light came on shift malfunction light came open. This was inspected, verified, and repaired at the Brandon Ford dealer when we had to get the car towed to them. All service for this car has been by Brandon Ford. They installed new bushings and cap, adjusted cable and cleaned codes, and retested as ok after repair. When researched we noted a recall on Ford Fusions with this same problem for safety issues putting owners at risk due to confusion of car in what gear it was actually in despite thinking it was in park, may have been in reverse if car was on but if car off would not start. The recall campaign number for the Ford Fusion (2013-29`17) shifter cable bushing issue is 22S43/22V413. This recall was issued on June 2022 addressing the safety of preventing the transmission from shifting properly and causing a vehicle to roll unexpectedly when parked. I had the car repaired on 04/29/25 and paid in full on my Discover card $890.72. I submitted documentation to Ford but they denied reimbursement for my claim. Would you be so kind to advise me how to register my VIN for this recall and get Ford reimbursement? Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When parking i attempted to put the vehicle in reverse and a warning light came on "shift system failure", and the shifter cable locked in placed flashing causing the car to lock without the ability to move. Shift cable bushing is split causing dislodge from the fitting

I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired. As of today, the bushing continues to get stuck in park and I have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. It continuously gets stuck. I know there was a recall on the gear shifts from 2012-2016 Fusion models. Something needs to be done about this for the 2017 model. I am afraid that once again I will be stranded with my child because my car wont go into gear and will remain in park.

On 3/8 the car stopped moving while driving. No warning lights came on, no check engine lights, no fluid leaks etc. Ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid. Towed it to a transmission shop whom immediately reported “large chunks of metal” in the transmission fluid. Advising the transmission was degrading from the inside. Agin no warning lights or check engine light are illuminated on the dash. Entire transmission will need to be replaced at 97,000 miles!

Car will not shift out of Park and getting an error message of "P0929.00-A Gear Shift Lock Solenoid/Actuator Circuit A Range/Performance". There appears to be an issue with the gear shift module, and many others are experiencing the same issue. This issue could cause the driver to be stranded wherever the car decides to lock up. Anytime the driver puts the car in Park, it may not shift out of it again. Issue was experienced and confirmed at a local repair shop.

I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. Bell Rd Ford is the dealer I brought it to.

EVAP system leak causes car to not start after putting gas in the car. Engine light stays on causing the key fob not to auto start the car. Loud Knocking noise coming from the gas tank.

The engine on this vehicle needs to be replaced due to coolant intrusion into the cylinders. On my engine diagnosis I get Error Code #P0302 which indicates Cylinder 2 misfire detected. My vehicle overheats quickly, runs rough and the coolant reservoir is dry. The vehicle's exhaust blows out a lot of white-ish smoke with a sickening odor. I took my vehicle to my local Auto Nation Ford of Bellevue, WA service department. They told me it is what they have seen on a lot of Ford Eco-Boost engines and there was a recall on these for engine replacement but my 2017 vehicle falls out of the recall. They told me I need a new engine replaced in this vehicle to the cost of about $10,000. Auto Nation Ford Bellevue, WA's service department referenced service bulletin #22-2229 (Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.). There were no warnings or dashboard lights except when my coolant gauge rose suddenly while driving on the road. I have dutifully maintained my vehicle with regular checkups so I don't believe I am at fault for this problem. I believe the Ford Motor Company should have informed me of this chronic problem but they didn't. I also believe my 2017 Fusion should be repaired with the cost going to the Ford Motor Company for a known defect. What do I do now please?

I had the car about 3 months when the first service light appeared. Misfire - replaced the cylinder. But 2 months later service light came on again for same issue. Ford Dealership said it was coolant intrusion. Car repeatedly overheats. Service engine light comes on/stays on. Temperature gauge will indicate high temp, then will drop to normal seconds later, then shoot to the top again. At times engine will decrease power, and I have to pull over and park until engine cools, no matter where it happens. I don't feel safe driving on the highway, or any distance more than 20 miles or so. I am also afraid to park in the garage at night in case it's too hot. Ford dealership says it needs a new engine. Called Ford Customer Service but my VIN was not on the service action 19B37 or 21N12 (even though it was manufactured at a listed plant on the listed dates) so they would not assist in covering it.

The shifter cable bushing that other cars in my year got recalled for is going out. It’s having the same problem that the recalled cars are having but my vin doesn’t fall under it for some reason.

My vehicle Check Engine light came on and after taking it to the Ford dealership they said that there is a coolant intrusion and the short block needs to be replaced as well as the cylinder head gasket. The repairs they told me would be over $10,000. I am not able to make that payment happen and the car is now sitting in the yard. I am the only owner. I never received anything about something being wrong with these parts and then they tell me about it being messed up. I did some research and they did issue a recall on these same exact issues, but my Vin was not apart of it so my car will not be getting fixed. I would like to see why my car was not included in it and how I can get it fixed.

Shift system failure. 2023 replace plastic piece that was not a recall on 27 but was a recall on all other models. Last week shift system failure $706 to replace shifter picked up car Saturday. Today car is being towed back for shift system failure again. Car will not go out of park. I have all receipts and invoices from.

The antifreeze leaks into the engine due to a KNOWN manufacturer design flaw, is available to inspection upon request and appointment made. Mine and others safety are at risk due to the fact that if the engine seizes up while driving, could lead to a sudden crash. Problem confirmed by a local mechanic. Not been inspected by anyone else other than a different independent mechanic. The first sign of a problem is a check engine light, followed by a sputter in the engine and lack of consistent speed control, first appeared in February, and lead to 2 sets of spark plugs being replaced

My brakes are grinding squealing/rattling and i have pads replaced, no rotor wear, not sure what’s wrong. I’ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. When i bring up issues with my car that are related to the recalls the car has, they tell me those recalls don’t apply to my car although im having the same problems. My brakes have progressively gotten worse/louder and the pressure on my pedals is not the same. I’m scared to drive my car and i have been trying to get it fixed for months. This is not the only problem im having, my gas tank “farts” constantly and my car will stall and shut off unless i turn off auto start stop. There is no recall on this yet it’s a KNOWN problem. It makes the car undriveable.

Mileage: 123,523

The shift dial (park, neutral, drive, reverse), makes a continuous spin noise like it's stuck and trying to turn, but can't. This is the second time this is happening. I had it fixed the first time at the Ford dealership, and was short one year in the Recall group. 2017 year should have been included in that recall. After they fixed it, now the issue has returned. This issue results in the driver not being able to move in reverse. Therefore, you're stuck and unable to back up if needed. There are no warning lights. The only warning you get is when the rattling noise starts.

Mileage: 109,244

I have the 2.5 liter engine in my 2017 ford fusion but it’s also experiencing the same coolant leak symptoms of other engine models of this year of vehicle. Car has no visible leaks but coolant levels keep dropping. Temp gauge goes up and down back and forth. Car seems to be sputtering while driving. Currently just passed 100,000 miles this week. I’ve had the vehicle for 7 years and it seems like recall after recall.

Vehicle will not stay in reverse or drive thus it will not shift out of park. When shifted to reverse or drive the shifter would blink red and automatically shift back to park repeatedly. The message “Shift sys fault service required” and wrench popped up. Had to have it towed 90 miles to dealer. Safety issues: vehicle may not have actually been in park after automatic shifting back to park, this could injure someone or something if the vehicle moved unexpectedly. Also, I could have been stranded in an unsafe place. This problem could be reproduced at the dealership service center. Inspected by service once I got there. There were no warnings or messages prior to this issue.

The car started shaking while driving down the road and when coming to a stop. The gears were not shifting properly. I took it to a mechanic shop and they told me several different things "could" be wrong, supposedly fixed it, $700 for that. Started shaking and shift gear problems again, took it in again and spent $2800 for the supposed fix. Several days later same thing, took it back again and they said to take it to a transmission shop because they couldn't do anymore. Found out there was a recall on the torque and the different mechanic "fixed" that. Now it won't shift into several of the gears. Over $4500.00 spent! Transmission

I didn’t have the car at the time I didn’t know the car facts now I’ve been paying on it & it’s my only transportation I got the car the 5th of Jan. 2023

Coolant leaking into engine. Engine block required entire replacement. Check engine light flashing causing me to contact Ford Dealer/Service. This was December 4, 2023.

I went to my dealership because of a check engine light. After many hours of searching, I was told that a coolant leak had been found. I was informed that the head gasket was damaged and causing a leak into the engine. The cheapest repair would cost nearly $8000. The extended warranty that I purchased for the car has expired. Searching Google, I see that Ford is aware of the problem, and has known about it for some time. Ford should not be able to get away with this.

I was driving to work when I had to stop at a red light as I hit the accelerator it didn’t move. I continued to press it as I was the first car at a green light suddenly the car jerked forcefully and went. I arrived at work and called my father to look at it and he told me to drive it home which is about 7 minutes away. As I drove the car it began jerking violently and slowing down. It was not safe for me to move off the road immediately causing cars behind me to slam on brakes and swerve around me. When I made it safely to the shoulder the gear shift was working but the pressing the accelerator didn’t really work until it continued jerking. The car had to be towed to my home and to the auto shop to be diagnosed. My transmission slipped due a form of malfunction of the transmission. The mechanic expressed there were no metal shavings in the pan. No warning lights appeared on the dash until after it completely broke and they still flashed on and off or changed each time. No crash occurred, it immediately taken to be diagnosed and has already been fixed. I would like for Ford to do an inspection but I just paid for a transmission so I can’t afford it. I have all the receipts and diagnostic information for the vehicle. I looked into the recalls and noticed the ford fusion 2.0L has an active transmission recall, but the only difference for my vehicle is a 1.5L.

Trunk opens randomly on its own

Trunk randomly opens and alarm goes off when parked and off. Trunk may randomly open while the vehicle is in motion. The safety concern is that the high voltage battery could get wet and become or cause a fire safety hazard. Additionally, it's plausible that items in the trunk could fly out into the roadway and cause an accident when it happens as the car is in motion.

Over the last 11 months when I am driving I go to back into a parking spot and the gear shifter gets stuck in neutral and will not move. I have to turn the vehicle off and turn it back on to move it. This leaves me sitting in the middle of the parking lot at risk to get hit

Car shut off a few times while driving then restarted. Now it will not start at all. No codes. Replaces everything. Not safe if it cuts off while driving. Called dealer I’m out of warranty. Looked up on forums said this is happening to others also.

This is the rubber bushing problem on the automatic transmission shift system. I saw that recalls were made for Ford Fusion from 2013 to 2016, but 2017 models were excluded which is my own model. I returned home and tried to reverse my car into the parking lot. But it failed. When I attempted to put vehicle back to reverse or drive, vehicle switched back to park. and an error code appeared saying "shift malfunction." I was charged $501 for the repairs but just saw that this was recall issue for other model years. Thats why I wish to see if ford can reimburse me for the repairs.

THE CAR WOULD NOT START DUE TO THE THROTTLEBODY FAILED TO OPERATE. LUCKILY, THE CAR WAS PARKED WHEN THIS OCCURED AND HAD TO BE TOWED TO NEAREST FORD DEALER. WHO INFORMED ME IF I HAD BEEN DRIVING AND IT HAD FAILED DURING OPERATION, CAR WOULD HAVE COME TO A DEAD STOP WHILE DRIVING AND/OR IN MY CASE FAILED TO START. THEY SAID THROTTLEBODY GIVES THE ENGINE THE AIR IT NEEDS TO PREFORM. WE WERE OUT OF TOWN AND DUE TO DRIVE ON A MAIN HIGHWAY FOR TWO HUNDRED MILES AT 70MILES PER HOUR! I HAVE INCLUDED INVOICES FROM THE FORD DEALER, INVOICE FROM AUTO DEALER- WHO HAD REPAIRS DONE ON CAR, AND THE CARFAX REPORT-THAT DID NOT SHOW ANY THROTTLEBODY RECALLS OR REPAIRS, NOR DID THE AUTO DEALER'S REPORT. THE CAR WAS CERTIFIED FOR 21,953 MILES BY THE STATE OF FLORIDA AND CARFAX. HOW IS THAT A CAR'S THROTTLEBODY WOULD FAIL AFTER 21,000 MILES, UNLESS IT WAS ALREADY DEFECTIVE IN THE BEGINNING!?? THE REPORTS INDICATE THE VEHICLE WAS A 1 OWNER CAR AND 21,953 MILES WITH PASSING THRU TWO SYSTEMS AND NEVER DETECTED. I HAD ONLY OWED THE CAR FOR 61 DAYS UNDER 24,000 MILES WHEN IT FAILED!

Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a collision with another vehicle. He depressed the brakes and clearly heard a grinding noise and never felt the pumping feeling under his foot for the antilock breaks. He thought he couldnt stop due to ice on the roadway, but have since seen the brake recall on my vehicle. The accident caused the vehicle to become a total loss. The witnesses said my son stopped at the stop sing and pulled into the roadway in front of car going 50mph. That could not have happened by the angle of the car at the time of the accident. Had he stopped like the 'witnesses" said, he would have entered the roadway a couple second later and then become t-boned by the other car. He was hit on the rear quarterfinal coinciding with my sons story he could not stop. My son has held to his story that he tried to stop and the car would not stop. I have felt on occasion since Dec my brakes feeling a little off at times but never on a consistant basis to get it looked at. My vehicle had a small leakage in Dec which we could not locate and it never occurred since. We checked the brake fluid and all fluids routinely since. Never seen the leak since. I also put four brand new tires on my vehicle two days prior to the accident. It does appear in the photos after the accident there were new parts on the wheel in the area of the brakes. I only owned this vehicle for 9 months prior to this incident.

DEFECT IN LEFT DRIVER REAR LIGHT.. WHEN IT RAIN WATER GOES INTO THE TRUNK TIRE AREA BECAUSE OF THE SEAL AROUND LIGHT

On 12/08/2022, my 2017 Ford Fusion started as normal in a busy parking lot, but once I idled/moved just a little, it became locked as if the emergency brake was on (it was not) and would not shift out of park, regardless of trying to put in neutral, reverse, etc. (It would show N or R on the dash, but remained deadlocked in Park.) There was this error message: "SHIFT SYS FAULT Service Required." It took several people to push the car to a safe area out of the way of traffic. Had to have the car towed at owner's expense to the closest Ford dealership. There were not other messages or signs of the problem prior to this failure on 12/08/2022. Ford dealer on 12/10/2022 removed and replaced transmission shifter cable bushing and installed cap. Ford dealer agreed that most certainly, this 2017 Ford Fusion has the EXACT same recall #22s43 that other 2017 Fusions have had. However, when Ford dealer entered this vehicle VIN, nothing showed up in OASIS. So I had to pay for this repair out of pocket. Like others have stated, the Ford recall #22s43 is too narrow in scope. So why in the world am I having to pay 100% of the cost to fix the EXACT SAME bushing/cap issue (recall 22s43) that others are having with the EXACT SAME YEAR, MAKE, & MODEL?!?! Just because my VIN wasn't included in Ford's original recall? DOES NOT MAKE SENSE! If it's the same issue as the other vehicles are having (of the same year, make, model) why am I paying for the error and they aren't?

The shift cable bushing, which was covered on other Ford vehicles in a recall issued on 15 June 2022, failed on my 2017 Fusion. This occurred while in a parking lot. The car would not start as it was stuck in reverse. I had the issue repaired at a Ford dealer and it cost me $351. This is a known defect yet it would seem as though the scope of the recall was too narrow. Fortunately, the car did not roll away, however, it was a very busy lot and I was stranded in the middle of it until a tow truck could remove it.

When shifting from reverse to drive, my car would not shift and instead forced my shifting knob into the park position. The issue was the exact same as the ford 22S43 recall, where the shifting bushing wears out, however the 2017 Fusion is not included in that recall, despite still having the same bushing. I was forced into park and upon inspection, saw that the shifting solenoid was detached from the transmission. If this happened on a busy street, I would have had a car dead in the middle of the road, possibly causing an accident. Luckily I was not. I bought the new bushing, DG9Z-7K340-A, online and fixed it myself, not knowing about the cap that goes with it, so I will not be able to reproduce the issue. I believe I still have the defective bushing and could show it to someone if needed, but no one has looked at it. My car gave a specific warning (can't recall the details) that, when googled, lead me to videos of the exact issue. I believe it happened once before, but somehow after shifting it in park and back into drive, it went away. that was about a week before the full failure. My main concern is that the 22S43 recall does not include enough vehicles for that issue.

Trunk keeps popping open on its own while driving. Has happened at ranging speeds between 5 and 60 mph, different hours throughout the day, Temps between 27 and 70 degrees F. The Key fob is in clear site, on its own no one holding or any chance of button being pressed. Has also happened while in park, car not running. Came outside and it's open, also no chance of key fob being pressed. Happens multiple times per day. Removed all objects from truck, nothing on inside pressing or near safety release or blocking latch. Duplicated with different drivers and passengers present.

I took my car to the Ford dealer today for a oil change and was told that the lug nuts were defective and had to be replaced. They charged me $237.40 to replaced them. I have a extended warranty and they told me they were not cover under this warranty. Checking on line I find there is a large number of vehicle that have the same problem with the same lug nuts. Why is not a recall on these lug nuts.

Shifter cable bushing wore out, and now shifter cable keeps detaching.

I have a 2.0L engine with a 6-speed engine. My daughter was on the highway going about 60mph and her car started shaking very badly and eventually shut off. It turns out that it does in fact have something to do with her studs not being welded correctly, and her transmission mounts failed causing the engine and transmission to move rapidly under the hood of her car not being held in place.

Stopped vehicle at a drive though and put in in park. Afterword would not shift into drive, only in reverse. Had to back all the way through a parking lot to find a safe place to try to park as not to be in the way of other vehicles. Fortunately, at the time no one was parked behind me. after turning off the car, it would not start again and had to have the vehicle towed to a dealership for repair. There is a recall on many Ford vehicles for this exact same issue due to a shift cable bushing, but for some reason not on this particular vehicle. No warning lights appeared before the issue, only after I killed the car and tried to restart it.

Engine dash light keeps coming on. A mechanic check engine number and printed TSB19-2346: 2.0L EcoBoost Ana says it’s under recall. But Ford dealerships around me refuse to do anything about it it. The error message is saying 2nd cylinder miss fire. Coolant keeps going low and car started to shut itself down.

While driving the vehicle the vehicle stalls or stops when attempting to shift to either reverse or drive. An alert comes on indicating shifter issues then vehicle was inoperable. Had to call for a wrecker to have it towed due to the issue. Left us stranded in a parking lot away from home. Local certified mechanic advised it was bushings, shifter cable to the transmission that went bad on the vehicle. He said there was a recent recall from Ford, so I contacted Ford by phone. I was told that my vehicle even though it is the exact same recall from Ford issue with my car, my VIN number was not included into the recall by Ford. I'm having to repair my car on my own at my cost.

The shift bushing that attaches the shifter cable to the transmission has degraded then subsequently detached in the past in 2021. In 2022 after the shift bushing was replaced, it has now degraded again (without detaching yet) causing the vehicle to be stuck in reverse or drive after shifting vehicle. This has caused me on multiple occasions to place the vehicle in reverse to backup into the roadway and become stuck without the ability to shift the vehicle out of reverse. The only way to correct it was to turn off the vehicle to force it into park then start the car to place it into drive. This same thing occurred in the previous time before it detached. Being stuck in the roadway without the ability to shift is very dangerous. This is all due to having a 3 dollar shift bushing degrade over time. I hope FORD takes this seriously and replaces this shift bushing with a safer alternative.

When putting into reverse it jolts and shakes and makes a real loud noise and says vehicle and low gear and needs to be stopped (not sure of the exact wording} then when put into drive it does the same thing but not as rough as I try to continue to drive forward there is no power I barely step on the gas and it sounds real rough and loud it seems like it's hot under the hood more than usual I had to diagnose test run it's saying it's the power train system it's eating through all my gas the electrical has been acting weird the last few months but there was no warning signs popping up on my dash until out of nowhere my check light engine came on I called the dealership here in Ogden Utah they stated that my vehicle is outside of the recall time frame but it seems like everyone with a 2017 well actually from the last 10 years there's been issues it seems and it's all the same problem mostly I really don't think I should have to come out of pocket since this is an ongoing issue with Ford and their fusions

The car will not shift. The car will start but I cannot shift from Park to neutral or drive

Trunk randomly opens while driving. This has now happened 10-15 times over the past couple of years. I was unaware of nhtsa until researching the problem tonight after it most recently happened or I would have reported sooner.

Issue with Sync 3. Major concern is the vehicle is equipped with a safety feature if there is an accident. 911 Assist is a SYNC feature that can call for help if you are involved in an accident and are unable to make a call yourself. 911 Assist works with SYNC 3 to alert emergency responders when there is an accident and relays important information such as the type of crash that occurred, the number of seat belts that were being used, and whether an airbag has deployed. The APIM/Sync 3 is malfunctioning on the vehicle where there is no GPS and the phone does not connect. This "safety" feature is useless with the APIM not functioning correctly in the event of an accident. Without GPS, emergency responders would not have a location and without phone connection, this could be a tragic result. The dealer has not not been confirmed or inspected to date as I had to make a service appointment.

Trunk randomly opens. Sometimes the car is started, sometimes it’s not. Happens whether in gear or not.

Got gas and put car in drive and the shift knob went to park automatically . Tried to put car in drive again and same result happened. The 🔧 picture showed on my dash and I research oned it and found it was the bushing on shift cable had broke. The car was totally disabled from driving. The 2016 fusion had recall on this but I have a 17 and the Ford dealership is not finding a current recall for the bushing my car.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to reverse, the vehicle failed to move. The vehicle failed to shift into park and neutral without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 44,469.

Mileage: 44,469

The contact owns a 2017 Ford Fusion. The contact stated that a crack had formed over the passenger’s side dashboard which caused the air bag to be exposed. The contact stated that no warning light was illuminated. The contact called the dealer about the failure and was informed that her vehicle was not covered under recall or warranty. The manufacturer was also notified of the failure. The contact was referred to NHTSA for further assistance. The vehicle was not repaired. The failure mileage was approximately 17,000.

Mileage: 17,000

I was in my neighborhood heading to the store at the top the street I heard something like a clunky noise sounded like something fell out the bottom then it stopped immediately after no light or anything on to make me think of any issue with my car it started leaking like something broke kind of a burning smell then it wouldn’t move it would come on shift gears but not move at all it’s now been at Ford since last week they are trying to find the problem I guess seems to me like it’s part of the recall with torque converter they left me a voicemail saying it was a lot of metal and maybe the engine not sure

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled upon the depression of the accelerator pedal with several unknown warning lights illuminated. The contact had taken the vehicle to the dealer where a mechanic was able to reset the vehicle; however, the failure persisted. The contact was then notified by the dealer that her vehicle was not included in NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.

I WAS DRIVING ON THE HIGHWAY AND MY SUN ROOF POPPED OUT OF THE CAR. THE GLASS SUN ROOF LITERALLY SNAPPED OFF THE FRAME AND FLEW OUT OF THE CAR.*DT

Mileage: 21,000

TRANSMISSION BECOMING UNPLUGGED CAUSING VEHICLE TO NOT SHIFT PROPERLY OR NOT AT ALL. VEHICLE WAS PUT INTO REVERSE MADE IT ABOUT 5 FEET AND COULDN'T SHIFT INTO ANY OTHER GEAR AFTER THAT.

Mileage: 76,000

VEHICLE KEEPS RANDOMLY SHOWING A SHIFT SYSTEM FAULT WHEN I GO TO DRIVE AND A PIECE THAT SHOULD CONNECT TO THE TRANSMISSION TO ALLOW THE VEHICLE TO SHIFT INTO GEAR KEEPS DISCONNECTING CAUSING THE CAR TO STAY IN PARK AND THE EMERGENCY BRAKE TO STAY ON.

Mileage: 94,000

BACKUP CAMERA ONLY PERFORMS ABOUT 50% OF THE TIME THE IMAGE APPEARS DISTORTED OR NOT SHOW AT ALL WHILE THE VEHICLE IS IN REVERSE. THIS HAS BEEN OCCURRING SINCE JULY 2020. THERE IS NEVER ANY SPECIFIC MOMENTS THAT CAUSE THE CAMERA TO NOT PERFORM SUCH AS TYPE OF ROADS DRIVEN DOWN, THE OUTSIDE TEMPERATURES, WEATHER OR TIME OF DAY, IT IS JUST OCCURS SPORADICALLY.

Mileage: 102,000

SHIFT DIAL GET STUCK IN PARK, WILL NOT SHIFT OUT OF PARK EVEN WITH THE OVERRIDE, HAVE HAD IT LOOKED AT TWICE, BOTH TIMES THERE WAS "NO PROBLEMS," AND THE SHOP ALWAYS IT WORKS WHEN THE TOW TRUCK DROPS IT OFF. IT HAPPENS ON AND OFF, NEVER GIVES AN ERROR MESSAGE OR THROWS A CODE. COULD BE DRIVING ONE MINUTE, GET HOME, SHUT THE CAR OFF, A COUPLE HOURS LATER GET BACK IN, AND IT DOESN'T SHIFT ANYMORE. IT'S EXTREMELY INCONVENIENT AND CONSIDERING THE FORD DEALERSHIP SAYS "THIS HAPPENS A LOT" I DON'T UNDERSTAND WHY THEY DON'T RECALL THE FAULTY CABLE OR RELAY OR TRANSMISSION OR SHIFT DIAL IF IT HAPPENS ALL THE TIME, BECAUSE AFTER TAKING IT TO 3 DIFFERENT SHOPS, THEY ALL HAVE NO ANSWER TO THE ISSUE, JUST TO "DEAL WITH IT". AND THE FACT THAT THE OVERRIDE DOESN'T WORK IS A BIG PROBLEM. BUT FORD DOES THEIR THING AND I GUESS WON'T RECALL SOMETHING THEY KNOW IS A PROBLEM ON MANY OF THEIR 2017 FORD FUSION SE'S EVEN THOUGH IT'S A SAFETY ISSUE BUT I GUESS THAT'S FORD, MORE ABOUT PUMPING CRAP CARS OUT THAN THEY ARE WORRIED ABOUT MAKING THEM SAFE WHEN THE SAME PROBLEM OCCURS ON MULTIPLE 2017 FORD FUSIONS.

Mileage: 132,000

I WAS DRIVING HOME ONE NIGHT ON GORDON DR IN RUSTON, LOUISIANA WHEN AN ANIMAL ENTERED THE ROAD SO I STEERED TO THE LEFT TO AVOID THE ANIMAL AND SUDDENLY LOSS CONTROL OF STEERING. THIS CAUSED ME TO CRASH INTO A DITCH WITH A CEMENT DRAIN. MY CAR PROCEEDED TO DRAG ON THE GROUND SO I DID NOT DRIVE IT AND REPORTED IT TO INSURANCE AND IT WAS DECLARED TOTALED.

Mileage: 70,000

TURNED CAR ON AND IMMEDIATELY RECEIVED THE SHIFT SYS FAULT SERVICE REQUIRED WARNING. CAR WOULD NOT GO INTO GEAR AS WELL AS THE PARKING BRAKE WOULD NOT GO OFF. ATTEMPTED TO UTILIZE THE KEY HOLE IN THE CENTER CONSOLE, DID NOT ASSIST AT ALL. TOW TRUCK MOVED CAR TO THE HOUSE FOR US. THE CAR WAS STATIONARY DURING THE ATTEMPTING TO MOVE INTO DRIVE.

Mileage: 59,867

EVEN WHEN TURNING ALL SYSTEMS OFF WHEN SHUTTING THE CAR OFF THE BATTERY WILL DRAIN OVERNIGHT AND WILL NEED TO BE JUMPSTARTED

WHEN DRIVING THE VEHICLE, AND THERE IS A BUMP RIGHT TIRE SEEMS TO SHAKE, WHEN TURNING TO THE RIGHT I HEAR A SCRAPE. WHEN THE VEHICLE IS ON AND ON PARKING, A RATTLING NOISE GOES OFF.

Mileage: 79,481

VEHICLE DOESN'T MOVE WHEN PUT INTO GEAR... WHEN TAKEN FOR DIAGNOSTIC, TRANSMISSION CODE POPS UP...

THERE HAVE BEEN SEVERAL INSTANCES WHERE MY WINDOWS WILL NOT ROLL UP. WHEN I TRY TO ROLL UP THE WINDOW IT AUTOMATICALLY GOES BACK DOWN.

Mileage: 30,500

THE FORD "SYNC 3" SYSTEM, WHICH SEEMS TO BE THE BRAINS OF NEARLY ALL INTERIOR CONTROLS AND ACCESSORIES HAS BEEN MALFUNCTIONING IN MULTIPLE FORD MODELS FOR A FEW YEARS NOW. THING AFFECTED INCLUDE ALL HVAC CONTROLS, AUDIO CONTROLS, POWER SEATS, WINDOWS, REMOTE START ABILITIES AND MORE. FORD AWARE OF THE MALFUNCTIONS IN CURRENT AND PREVIOUS MODELS, YET THEY REFUSE TO ISSUE ANY RECALL OR TECHNICAL SERVICE BULLETIN. THE DEALERSHIPS INSIST THEY CAN'T DUPLICATE THE ISSUE EVEN AFTER HAVING BEEN SHOWN VIDEOS OF THE CARS MALFUNCTIONS. A QUICK SEARCH THROUGH ONLINE FORD FORUMS WILL THIS ISSUE IS WIDELY EXPERIENCED AND THAT IT'S CLEARLY A MANUFACTURING DEFECT AND FORD SHOULD BE LIABLE.

Mileage: 32,000

DRIVING ON THE HIGHWAY AT LEAST AT 65 MPH, THE CAR IN FRONT OF ME HIT HIS BRAKES AND WENT IN TO A COMPLETE STOP. I DID NOT HAVE TIME TO STOP, I HIT THE CAR, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SIDE DOOR COULD NOT OPEN BECAUSE THE FRAME OF THE CAR SHIFTED. RIGHT AFTER IMPACT A GUSH OF LIQUID STARTED POURING OUT. IT WAS TAKEN TO THE SHOP TO GET FIXED BUT AFTER A COUPLE OF DAYS THE CAR WAS DEEMED A TOTAL LOSS.

Mileage: 31,837

SHIFT SYS FAULT I WAS REVERSING WHEN MY CAR SHIFTED BACK INTO PARK AND WOULD NOT GO INTO DRIVE OR NEUTRAL. WHEN TRIED IT GOES RIGHT BACK TO PARK.

SHIFT SYSTEM FAULT

Mileage: 75,000

I HAD TO TAKE MY VEHICLE TO THE NEAREST FORD DEALERSHIP YESTERDAY BECAUSE I WAS GETTING AN ERROR MESSAGE ON MY DASH STATING "SHIFT SYSTEM FAULT - SERVICE SOON." I WAS NOT ABLE TO PUT MY CAR IN REVERSE OR NEUTRAL AND WHEN TRYING TO DO SO, THE PARK BRAKE WAS AUTOMATICALLY APPLIED. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AND WAS TOLD THE THE SHIFTER CABLE BUSHING HAD CAME A PART WHICH WILL COST OVER $315 TO BE FIXED. I READ ONLINE THAT FORD RECALLED OVER 500,000 FUSIONS (2013-2016) AND ESCAPES FOR THE SAME EXACT REASON. WILL FORD BE ISSUING ANOTHER RECALL ON THE NEWER MODEL CARS? I'M HAVING TO COME OUT POCKET FOR A PROBLEM THAT HAS BEEN AN ISSUE WITH OTHER VEHICLES IN THE PAST. AS SOON AS I GET THE FINAL RECEIPT FROM THE DEALERSHIP, I WILL HAPPILY UPLOAD IT.

Mileage: 87,000

THE WINDOWS GO UP AND DOWN BY THEMSELVES AND YOU CAN'T PUT THEM UP ALL THE WAY OR THEY WILL GO BACK DOWN BY THEMSELVES AND THEIR IS SOME KIND OF INTERFERENCE IN THE ELECTRICAL SYSTEM THAT COMES THROUGH THE STEREO AND LIGHTS. AND THIS SAME PROBLEMS HAPPENED 2 TIME'S BEFORE THIS DATE BELOW SO IT HAPPENED 3 TIMES

Mileage: 37,541

ENGINE SHUTS OFF WHILE DRIVING IN MOTION, MAKING LEFT TURN FROM MAIN STREET INTO PARKING LOT - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, BRAKING AT TRAFFIC SIGNAL - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN. IN MOTION, MAKING RIGHT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT FROM 2 LANE ROAD TO PRIVATE ROAD, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM 2 LANE ROAD INTO SUBDIVISION - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, ON CITY STREET, VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT. VEHICLE WAS PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, DIRT ROAD, VEHICLE SHUT OFF WHILE DRIVING 26 MPH. DISPLAY READ SEE MANUAL, SERVICE ADVANCE TRAC. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN. VEHICLE HAS SHUT OFF 7 TIMES, DATE PROVIDED IS THE LAST DATE THE VEHICLE SHUT OFF. THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR. VEHICLE DOES NOT STORE CODES. DEALER SAYS THERE IS NOTHING THEY CAN DO BECAUSE THE VEHICLE "DOESN'T THROW A CODE" BEEN TO THE DEALER 4 TIMES AND THERE HAS BEEN NO ATTEMPT TO REPAIR. NOTIFIED FORD MOTOR COMPANY TWO SEPARATE TIMES - FORD HAS CLOSED MY CASE BECAUSE THE DEALER CANNOT DUPLICATE THE PROBLEM. CURRENTLY VEHICLE HAS A FLIGHT RECORDER INSTALLED BY THE DEALER.

Mileage: 25,000

I BOUGHT A BRAND NEW FUSION 2017 HAVE AROUND 79,500 MILES ON IT NOW IT'S BEEN TWO YEARS. LAST WEEK THE CAR WRENCH LIGHT CAME ON BUT IT WOULD COME OFF AND ON AS I WOULD DRIVE THE CAR WOULD PLOW WHEN ACCELERATION RANDOMLY ON THE HIGHWAY WHEN I WOULD BE DRIVING IN THE CITY AND CAME TO A RED LIGHT THE CAR WOULD STALL AND REV BUT WOULDN'T GO SAME WHEN I WOULD BE TURNING SLOWING DOWN IT WOULDN'T GO. IT DOESN'T HAVE COVERAGE ON WARRANTY BECAUSE IT EXCEEDS THE MILES I BOUGHT A NEW CAR SO I WOULDN'T HAVE TO WORRY ABOUT A TRANSMISSION I'M STILL PAYING THE CAR AND THE DEALERSHIP IS TELLING ME IT COST 5,000 PLUS OTHER FEES FORD MOTOR COMPANY DOESN'T WANT TO PAY FOR A FAULTY TRANSMISSION, THEY SOLD ME A BAD TRANSMISSION!NOW I'M PILED WITH FEES OF RENTAL BECAUSE THEY DON'T EVEN WANT TO GIVE A COURTESY RENTAL ! ENOUGH IS ENOUGH

RANDOMLY UPON STARTING THE CAR NONE OF THE DASHBOARD CONTROLS WORK INCLUDING HVAC CONTROLS, RADIO OR WINDOW CONTROLS, MEMORY SEATS ALSO.

Mileage: 40,000

I WAS DRIVING ON THE HIGHWAY UTILIZING THE ADAPTIVE CRUISE CONTROL. IT WAS SET TO 55 OR 65. I WENT TO CHANGE FROM THE RIGHT LANE TO THE LEFT LANE AND MY VEHICLE STARTED ACCELERATING QUICKLY. I WAS COMING ON TO ONCOMING TRAFFIC WAY TOO QUICKLY TO AVOID HITTING THE VEHICLE IN FRONT OF ME I HAD TO SWERVE AND HIT THE CEMENT MEDIAN. IT ALL HAPPENED SO QUICKLY I'M NOT SURE IF I WAS EVEN ABLE TO TRY AND HIT THE BRAKES AT ALL. I SEARCHED THE FORD WEBSITE AND HAVEN'T FOUND ANY RECALLS FOR MY VEHICLES YEAR. I THOUGHT I SHOULD REPORT THIS RIGHT AWAY SO OTHER DRIVERS ARE AWARE. THIS IS SECONDARY TO HAVING TO HAVE THE BATTERY REPLACED AND ELECTRICAL SYSTEM RESET....AND THE STEERING WHEEL BOLT REPLACED! I WISH I COULD GIVE THIS CAR BACK. SO SCARED TO GET BACK IN IT.

Mileage: 22,000

ON FRIDAY, JUNE 29TH 2018, I REMOTE STARTED MY CAR AND WHEN I GOT INSIDE THE CAR I WAS PRESENTED WITH THE WRENCH ICON AND IT SAID TO SEE THE MANUAL. I CHECKED THE MANUAL AND IT SAID THAT IT HAD SOMETHING TO DO WITH A POWERTRAIN FAULT. LIGHT WENT OFF ABOUT 3-5 LATER. AS I WAS DRIVING, I CAME TO A RED LIGHT AND WHEN IT TURNED GREEN, I GAVE IT GAS AND THE CAR WANTED TO STALL (RPM LEVELS DROPPED TO 500 OR LOWER RPM). IT DID IT AGAIN THE SAME DAY, BUT AT A LATER TIME. ALSO, WHEN I START BRAKING THE CAR'S RPM LEVELS GOES UP TO 3-4K RPMS WHEN BRAKING FROM 70MPH AND WHEN BRAKING FROM 40MPH. OCCASIONALLY IT DID IT AT DIFFERENT SPEEDS. I HAVE PROOF ON VIDEO, BUT CAN'T UPLOAD THEM HERE DUE TO FORMAT.

Mileage: 33,340

MY CAR WINDOWS WILL GO UP AND THEN AUTOMATIC COME BACK DOWN. THE RADIO SWITCHS CHANNELS ON ITS OWN. THE CAR STALLS OUT AND WON'T START. THIS HAS HAPPEN AND GOTTEN REPAIRED MORE THAN 6 TIMES IN THE LAST 1.5 YEARS. IT HAS HAPPENED AGAIN THIS PASS WEEKEND. MY LOCAL FORD DEALERSHIP IS GOING TO FIX AGAIN. AS OF NOW I AM PAYING FOR A CAR THAT FORD KEEPS SAYING DOES NOT FIT UNDER THE MARYLAND LEMON LAW. THIS CAR CLEARLY HAS SOME SERIOUS ELECTRICAL ISSUES THAT FORD DOES NOT EVEN UNDERSTAND. I AM PUTTING THE LATEST DATE ON IT, BUT IT HAS HAPPEN MULTIPLE TIMES IN THE LAST YEAR AND A HALF. THESE PROBLEMS OCCUR WHILE DRIVING OR STOPPED AT A LIGHT OR PARKED.

WHEN VEHICLE WAS IN PARK WHILE CAR RUNNING, DRIVER OPENED THE DOOR AND WAS TOSSED OUT OF THE VEHICLE. CAR SUDDENLY DIS-ENGAGED FROM PARK AND ACCELERATED BACKWARDS CRASHING INTO ANOTHER VEHICLE. WHEN DRIVER RETURNED TO VEHICLE THE CAR WAS IN PARK.

Mileage: 2,300

THE SCISSOR JACK FOR THE CAR IS UNSTABLE, WHEN THE CAR WAS JACKED UP TO REMOVE A FLAT RIGHT FRONT TIRE WITH THE PARKING BRAKE SET AND THE CAR WAS ON A LEVEL PAVED PARKING LOT SURFACE, THE JACK ROLLED OVER AND THE CAR FELL ON TO THE TIRE AS IT WAS BEING REMOVED RESULTING IN SIGNIFICANT DAMAGE TO THE FENDER AND INJURY TO MY HAND, I WAS THEN ABLE TO JACK THE CAR BACK UP AND REMOVE THE TIRE AND AGAIN WHILE PUTTING THE SPARE TIRE ON THE JACK ROLLED OVER AGAIN AND THIS TIME THE JACK WAS PINNED UNDER THE CAR AND FORD'S ROADSIDE ASSISTANCE WAS CONTACTED TO SEND SOMEONE TO JACK THE CAR UP. THE DEALER SAID THAT THERE IS NOTHING WRONG WITH THE JACK OR THE CAR, HOWEVER WHEN I TOOK THE CAR TO A COLLISION SHOP THEY WERE ALL TO FAMILIAR WITH THE PROBLEM.

Mileage: 20,000

MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.

Mileage: 28,000

CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.

Mileage: 10,815

HAVE HAD CAR FOR JUST ONE YEAR 18676 MILES AND IT HAS TURNED OFF RANDOMLY 3 TIMES DURING THIS TIME. RANDOMLY UNDER LIGHT DRIVING CONDITIONS WHILE MAKING A TURN THE CAR LOOSES POWER AND WHEN YOU LOOK AT THE DASH IT SAYS FULL ACCESSORY LIKE YOU JUST PUSHED THE BUTTON WITH OUT TOUCHING THE BRAKE TO START. ONCE COASTED TO A SAFE LOCATION YOU CAN RESTART THE CAR AND EVERYTHING RUNS FINE. NO CODES ARE LOGGED WHEN THIS ISSUE OCCURS. THIS COULD BE A SERIOUS ISSUE AS YOU HAVE NO WARNING WHEN IT HAPPENS AND IT LEAVES THE CAR WITHOUT POWER.

Mileage: 18,676

IT IS TORQUE CONVERTER CONNECTOR THAT SLAMS SUDDENLY AND MAKE THE CAR JERK WHILE IN MOTION NO MATTER WHAT SPEED I AM DOING..THE TORQUE CONVERTER DOES NOT CONNECT THE ENGINE TO THE TRANSMISSION SMOOTHLY .

Mileage: 25,000

SINCE PURCHASING THE CAR IN JANUARY OF 2017 I HAVE NOT BEEN ABLE TO CONNECT MY SMARTPHONE TO THE NAVIGATION SYSTEM ON THE SCREEN IT WILL WORK SOMETIMES EVEN THOUGH I DOWNLOAD THE APPROPRIATE APPS FOR MY PHONE IT WILL NOT CONNECT. I HAVE TAKEN THE CAR IN 3 DIFFERENT OCCASIONS TO FORD OF MONTEBELLO AND THE PROBLEM PERSISTS. THE TOUCHSCREEN ALSO HAS FLICKERED AND TURN ON OFF NUMEROUS TIMES WHILE I WAS DRIVING THE CAR. BOTH OF MY FRONT DRIVER SIDE WINDOW AND PASSENGER WINDOW HAVE HAD A TENDENCY TO NOT ROLL ALL THE WAY UP AND AT THE SAME TIME ROLLED DOWN AND THEN THEY WOULD START DOING IT REPEATEDLY UNTIL I TURN THE CAR OFF OPEN MY DRIVER SIDE DOOR TURN THE CAR BACK ON AND THEN IT WOULD STOP.

Mileage: 100

I PURCHASED THIS CAR ON 8/31/16 AND ON 11/28/16 THE DREADED DEAD BATTERY PROBLEMS STARTED. I TOOK IN IT, THEY REPLACED THE BATTERY ON 11/28 SAID THAT IT WAS PROBABLY JUST A FAULTY BATTERY FROM THE MANUFACTURE AND THAT IT HAPPENS, RARELY BUT IT HAPPENS. ON 12/31/17 I WENT TO START MY CAR AND IT AGAIN WOULD NOT START. EACH TIME THAT THIS HAS HAPPENED, I HAVE TO MANUALLY UNLOCK MY CAR BY TAKING OFF A PIECE OF THE DOOR HANDLE TO EXPOSE THE KEY HOLE AND THE DOME LIGHTS OR DASH LIGHTS DO NOT COME ON, THAT'S MY DEAD GIVEAWAY THAT IT WONT START. WHEN I TOOK IT TO THE SHOP THIS TIME THEY INFORMED ME THAT THE CAR WAS MANUFACTURED ON 8/1/16 AND SAT TOO LONG WITHOUT BEING DRIVEN SO IT CAUSED THE BATTERY TO MESS UP(EVEN THOUGH I HAD THE BATTERY REPLACED A MONTH EARLIER, AND DRIVE EVERY SINGLE DAY TO WORK). I GOT THE CAR BACK AND I BET YOU CANT GUESS WHAT HAPPENED ON 2/4/17... MY CAR WAS DEAD. WOULDN'T START, WOULDN'T UNLOCK... DEAD. THIS TIME THEY WE'RE "99.9% SURE" THEY FIXED THE PROBLEM BY UPDATING MY POWER TRAIN CONTROL MODULE. THEY HADN'T, IT DIED AGAIN ON 5/22/17. WHEN I TOOK IT IN, THEY UPDATED THE POWERTRAIN CONTROL MODULE AND SENT ME ON MY WAY, SO I'M JUST WAITING FOR IT TO DIE AGAIN HONESTLY. THEN... I TOLD THEM MY TRANSMISSION IS SLIPPING ON 5/22/17- THEY IGNORED IT WHEN DOING UPDATES AND IT WASN'T RESOLVED. ON 6/13/17 I TOOK IT IN BECAUSE THE TRANSMISSION WAS STILL SLIPPING SO THEY UPDATED THE POWERTRAIN CONTROL MODULE AGAIN... DIDN'T FIX IT(OBVIOUSLY) AND THEN ON 6/22/17 I TOOK IT IN BECAUSE I ALMOST GOT INTO AN ACCIDENT DUE TO THE TRANSMISSION SLIPPING AND SLIDING MY CAR INTO ONCOMING TRAFFIC TRYING TO SHIRT GEARS(ITS AUTOMATIC) AND THEY REPLACED A PRESSURE VALVE, NOT SURE WHY YOU WOULD NEED TO REPLACE A PART LIKE THAT ON A BRAND NEW CAR ANYWAY, BUT THE TRANSMISSION STILL ACTS UP.

Mileage: 17,000

EVERY TIME WE DRIVE IN OUR 2017 FUSION, WE BECOME SICK - DISORIENTED, HEADACHES, COUGHING, NAUSEA, DIFFICULTY THINKING. THERE IS A TERRIBLE ODOR/EXHAUST ENTERING THE PASSENGER CABIN WHEN WE DRIVE. YOU CAN EVEN SMELL IT OUTSIDE OF THE THE CAR AFTER IT HAS BEEN PARKED. I'VE BROUGHT THE ISSUE UP TO THE DEALER I BOUGHT THE CAR FROM MORE THAN ONCE. THE FIRST TIME, THEY HOSED DOWN THE ENGINE. THE SECOND TIME THEY CAN'T REPRODUCE IT, HOWEVER, IT IS NOTICEABLE EVERY TIME THIS CAR IS DRIVEN - COLD AND WARM WEATHER... THIS HAPPENS ANYTIME THE CAR IS ON, DRIVING, IDLING, STREET, HIGHWAY. THERE IS NO EXCEPTION THAT I HAVE NOTICED.

SICKENING FUMES/ODORS ENTERING MAIN CABIN OF THE CAR, UNLESS THE AIR IS ON RECIRCULATE. FUMES CAUSING HEADACHE, SORE THROAT, RESPIRATORY AND EYE IRRITATION. THE FUMES ARE PRODUCED FROM UNDER THE HOOD AND ENTER THE CAR WHEN IT IS RUNNING AND THE WINDOWS ARE DOWN OR THE AIR CONDITIONER OR HEATER PULL IN OUTSIDE AIR.

Mileage: 3,000