2019 FORD FUSION Power Train Problems

Hello, The car has 55000 miles right now, It has shifting problem from 1st to 2nd and 2nd to 3rd gear. I dropped it at the Ford Dealership (Koons Ford Woodbridge, Woodbridge, VA 22193). The Dealership informed me that the vehicle is not covered Under and warranty or Customer Satisfaction Program. The symptoms on my vehicle are same as of Bulletin 22N12, the manufacturing plant is also the same as mentioned in bulletin 22N12, but neither the dealership nor the Ford Customer Service is helping me out. The dealership told me to get the vehicle repaired first and wait if the vehicle ever falls in the warranty and I will be reimbursed. If am looking for help to resolve this matter. Thank you

Engine diagnosed with coolant intrusion problem into the engine cylinders. Car failed at 138k needing 12k repair from Ford dealership which is more than the value of the car. Transmission shifter bushing went out also in this car even though Ford did a recall for previous years of the model the issue has not been fixed.

Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.

I am reporting a serious safety defect involving the transmission system of my Ford Fusion, specifically related to the valve body and torque converter. The malfunction of these components causes sudden, unpredictable surges or lunges in acceleration, even when the vehicle is being driven at steady speeds or when lightly applying the accelerator. The issue appears to stem from improper pressure regulation or fluid flow within the transmission valve body, which causes erratic shifting and delayed engagement. When this malfunction occurs, the torque converter can fail to properly manage torque transfer, resulting in sudden and forceful forward motion of the vehicle. While driving on a highway at approximately 65 mph, my vehicle suddenly lurched forward aggressively, as if it had downshifted or received a surge of power without any change in throttle input. This caused the car to rapidly accelerate momentarily, nearly causing me to lose control. The unexpected forward thrust startled me and forced me to take immediate corrective action to maintain my lane and prevent a collision with a nearby vehicle. In another instance, while slowing down to a stop, the car lunged forward again instead of decelerating smoothly, nearly causing me to roll into an intersection. This created a dangerous situation for myself, my passengers, and surrounding traffic. This defect creates a significant risk of collision due to the vehicle’s unpredictable acceleration behavior. The driver cannot reliably control speed or anticipate when the car may suddenly surge forward. The issue compromises both vehicle stability and driver reaction time, particularly at higher speeds or in traffic. If this problem were to occur in a congested area, at a stoplight, or near pedestrians, it could result in a serious crash, injury, or fatality. The failure of the valve body and torque converter in the Ford Fusion represents a critical mechanical defect that directly impacts safe operation of the vehicle.

According to Auto Zone, after being placed on scanner, the power train system (P0456) has a evaporative emissions system leak (very small leak) diagnosed at 76,919miles. Ford dealership says they cannot find a problem. When I put gas in the car I have to sit and wait at least 10 minutes before my car will start again. It takes a couple of tries and much hesitation, but it will start. Once you get started it has difficulty accelerating or may slow down on its own. Again, Ford dealership reports they can't seem to find a problem. When I told them the problem, they came up with a price to charge me to fix something they could not find. Ridiculous!! My ford app clearly states check engine problem detected, but nooooo they cannot find anything wrong. Two different dealerships. Thank God I keep my paperwork because others are complaining of the same thing. They have to put the pen to the paper or we will never get a recall.

Check engine light was on and off intermittently for a few months starting in march of 2025. No immediate problem then, vehicle had 89 90k miles. In August. The vehicles coolant was leaking into the engine . Rendering a misfire in the cylinder and blowing the head gasket after mechanical diagnosis but not checked immediately due to symptoms not occurring till after a few weeks in August.Car not once over heated but then would not start. The car would then not go past a 40 mph without the transmission pushing very hard. After 3rd party mechanic diagnosis, I looked into potential recall on Fords website and in fact there was one but I was never notified of. So I contacted ford . The said yes, your car is under warranty, however after taking it in, they refused to repair the damages since the problem occurred 10k miles passed the mileage listed on the warranty for the repair. The car is unsafe and not drivable and the issue, which they knew would occur, did not happen till 10k miles passed Fords set parameters in which even if I took it in at that timeframe listed, the problem was not noticeable to be fixed. Very unsafe and unfair to the consumer.

I purchased my car at 36, 380 miles and at 51,380 my torque converter has failed.Shift solenoid b stuck on. My warranty has expired in February. My car was well taken care of and should not have been damaged. Ford needs to fix this issue immediately. This is unacceptable.

The 6F35 transmission in BOTH of our Ford vehicles that we drive daily for work and school. The Ford Fusion is currently in the shop, but the Ford Escape is available for inspection. My safety was put at risk as my Fusion suddenly, without warning, stopped accelerating in the middle of a 2 lane highway, very unsafe. My daughter's Escape is putting her safety at risk because she has the same 6F35 transmission, the car is still "drivable" at the moment but not safely drivable, with the rough shifting between 2nd-3rd gear, the slow acceleration and sometimes won't go into gear, her safety is at risk. Like MANY other Ford owners with this transmission, the car will end up breaking down and needing $5000 in repairs. Yes the issue has been reproduced by the service center. No, Ford has not reached out to me, I have left 7 messages without any return calls, I have sent multiple emails that were returned to sender. There were no warning lights, messages or problems on the Fusion prior to this happening. I own two Ford cars that are both undrivable, I cannot get to work, my daughter cannot get to work/school. Ford is VERY aware of this transmission issue but will not issue a recall. Also at times when I put my Fusion into drive, from reverse, the backup camera would stay on for a few minutes which makes driving very hard/confusing and very unsafe. Ford needs to take accountability and issue a recall for vehicles with this defective transmission instead of ignoring the issues and telling buyers their vehicles are reliable.

The contact owns a 2019 Ford Fusion. The contact stated that while coming to a stop, the contact heard a loud sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the flex plate, torque converter, and front pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

Occasionally, the vehicle will drive in reverse when started and the shifter knob is turned to Drive (forward). This has occurred at least 5 times and the dealership has not been able to replicate the issue. So in their minds, it is not an issue. On one of those instances we noted that that shifter did not have any mode highlighted even though it was put into Drive. There were no warning lamps illuminated, no system messages. The car simply started to reverse when taking the foot off of the brake. The car had to be turned off and restarted multiple times to get it to go forward. This can be dangerous as one could inadvertently strike an object or person that is behind the vehicle.

The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle stalled. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed that the flex plate was loose. The vehicle was then towed to a dealer, where it was diagnosed with a cracked flex plate. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 56,660.

Mileage: 56,660

The contact owns a 2019 Ford Fusion. The contact stated that while starting the vehicle, there was a loud clanking noise coming from the engine compartment, with the check engine and transmission warning lights illuminated. The vehicle was able to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the flex plate had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.

Mileage: 126,000

Coolant leak in engine

Transmission failing at 58940 miles on the car. Tour converter clutch is constantly engaging and disengaging. Symptoms started within to last 5000 miles and is quickly getting worse.

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the vehicle was making an abnormal humming sound under the floorboards. The contact stated that an unknown warning light and the “WRENCH” symbol was displayed on the instrument panel. The contact was able to exit the highway however, the vehicle was no longer able to accelerate as designed. The contact stated that while depressing the accelerator pedal, the vehicle was only revving. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 99,000.

Mileage: 99,000

The contact's son-in-law owns a 2019 Ford Fusion. The contact stated while the driver was driving at approximately 55 MPH, the vehicle stalled. The driver was able to coast to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a catastrophic transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

Mileage: 78,000

A wrench warning light came on, and a warning "SHIFT SYS FAULT Service Required" appeared on the dashboard. This warning appeared when I tried setting the dial to park in the car, and the "P" on the dial was blinking. I could not put the car back in park and had to apply the emergency brake to ensure the car stayed parked. Luckily I was back at home when this happened and was not out in public where this could have caused an accident if I was not able to switch from reverse "R" to "D" for example. After checking online and physically checking the part myself I found the issue to be with the transmission shifter bushing (part # KV6Z7K340A) being missing/degraded. This follows the same issue noted in recall #22V413000 which was for the 2013-2016 fusions, but it should be expanded to the 2018-2020 models too. The vehicle has not been officially inspected due to the fact it cannot be driven anywhere, however, I have ordered the parts from the local Ford dealer for replacement. The failure mileage was 82,670 miles.

2019 Ford Fusion SE 1.5L. Not made aware of CSP on my car. Have dealer notes saying my car wasn’t listen in OASIS for notification. Although when I found the CSP online my car is an “affected vehicle”. I now have low coolant, white exhaust smoke and severe knocking from my engine. I had a first ever reported issue to the dealership in 05/2023 where my car stalled out and dash lights illuminated. They ran codes and the only documented code in the service paperwork was P0222. They found a “chaffed wire”. They did not upgrade my PCM. Although by 05/2023 that was the recommendation on the CSP for the dealership to do after previously failed bandaid fixes by Ford. My car will be going to the dealership on 12/9/24 to address my concerns and request all of my detailed service records. And really figure out why exactly the dealership didn’t complete ANYthing issued in the CSP especially when I was taking my car to the dealership for routine maintenance. I am within the 6 or 7 years and 84k miles or whatever it is now. It continuously changes but honestly I am quite upset that faulty engines aren’t being recalled by Ford but Ford will issue a recall on BACK UP CAMERAS. Like seriously. Engine > camera A faulty back up camera is probably not the same level of fire/safety risk as the faulty engines Ford continues to refuse to recall.

Flex plate cracked at 84000 miles. It is currently at a Ford dealership being repaired at my expense. The car exhibited a rattling noise at idle near the bell housing. Had the part in question shattered at highway speeds, the results would have been catastrophic. There were no warning indicators other than the rattling noise. From researching this issue, it seems to be a widespread problem with the 1.5l eco boost, but it is not part of the recall.

The contact owns a 2019 Ford Fusion. The contact stated that upon starting the vehicle and shifting the gear selector into the drive position the vehicle shifted back into park on its own. After which a warning message displayed reading "Transmission shifter fault." The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the shifter bushing. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 131,000.

Mileage: 131,000

Ford had a TSB 22-2322 and previous recalls due to coolant intrusion for vehicles equipped with1.5L engine instead of long block replacement ford is requiring short block replacements vehicle has been in service almost 2 months and has had engine replace twice in 1 year span and now needs a cylinder head replacement due to engine overheating and leaking due to those coolant intrusions and I’m expecting to pay out of pocket which is extremely frustrating

Shifter cable bushings gets coming off

Crack in engine. Total engine failure. Documented has history of coolant fluidleak in engine from cylinders. I had to pay $4750 toward repair cost to replace the engine and Ford paid $6500. Stated ford paid portion as good faith gesture. I should not have had to pay anything toward the cost of having the engine replaced. This defect has also caused fires.

Cable shift bushings keeps coming off

Shifter cable bushing fell out causing the vehicle to not go into park. Vehicle rolled into a garage door

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 30 MPH, the transmission malfunctioned and erroneously shifted into the neutral, causing the vehicle to drastically decelerate. After restarting the vehicle, the failure had self-corrected. The following day while driving, there was a rattling sound coming from the transmission, and vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 102,000.

Mileage: 102,000

Hello. Recently it was discovered by my mechanic when they were doing an oil change that there was a crack discovered between the engine and transmission. This crack appeared to be a part of the flex plate which has been causing transmission fluid to leak and ultimately losing power in some cases when driving. When doing research, my vehicle did not come up under recall looking everywhere I could with my VIN#. I’m afraid for my safety and the safety of my family. A picture uploaded below will show the crack and some transmission fluid visibly leaking. Please help. My vehicle currently has 55,646 miles.

The contact owns a 2019 Ford Fusion. The contact stated while driving at 35 MPH, there was a loud rattling sound coming from the engine. The contact pulled over to the side of the road and noticed a failure with the flex plate. No warning lights were illuminated. The vehicle was towed to an independent mechanic and a dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 119,166.

Mileage: 119,166

The contact owns a 2019 Ford Fusion. The contact stated while driving 30-35 MPH, the vehicle was making an abnormal flapping noise. The check engine warning light was illuminated with the wrench symbol displayed. The driver was able to pull over to the side of the roadway. The vehicle was taken to the local dealer, where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 22N12. The failure mileage was approximately 84,009.

Mileage: 84,009

Transmission went out and is the same year make and model of the customer satisfaction program 22n12. Spoke with Ford and they stated since its not the ECO model they cannot honor the recall although they have the same transmission parts.

Mileage: 112,860

2019 Ford Fusion . Just stopped running while driving . Everything just quit working . Took to shop they replaced alternator and battery . After driving a month car did exact same thing again. I think this is more than an alternator problem.

The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH and above, the vehicle failed to accelerate as designed. The vehicle hesitated while accelerating. The contact stated the failure had occurred approximately 2 months after receiving the first diagnosis. The RPMs began increasing at the time of the second failure with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The failure reoccurred and the vehicle was towed to another dealer where it was diagnosed that the rear differential and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed that the repair was not covered under warranty or recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 60,000.

Mileage: 60,000

My car Transmission started to make a Rattling Noise while leaving a store. While on the highway, far left lane going 65mph, all of a sudden the car slowed rapidly with traffic all around me traveling 65+mph. I had to get over 3 lanes to exit the highway going 25. I was almost hit several times by vehicles going 65+. This could have caused a deadly accident. Luckily I made it to the exit without a collision. The South Belleville Ford dealership inspected the car and said the flexplate was cracked. I found out from Ford that they put out a Customer Satisfaction Program repair for the same flexplate my car is equipped with, covering the cost of repair and a rental vehicle at 100% but my vehicle, even though it was manufactured during the time specified and at the assembly plant specified with the specified transmission and flexplate, it did not qualify for the program because it has a different engine than what they had on file. They offered to cover 40% of repair since my car did have the defective flexplate. This is an extreme safety hazard as it could cause a deadly accident. It's a transmission problem, the engine is irrelevant and shouldn't matter. Ford needs to recall all vehicles equipped with the defective flexplate and not wait until it cracks because when it cracks someone could die. This is not a wait-and-see issue. This is a replace the defective part immediately before someone dies. This also puts other drivers on the road at risk of sudden death if the car in front of them has the defective flexplate and it suddenly cracks while traveling at high speeds and suddenly rapidly decelerates like mine did. The program even states that is what can happen if it cracks, so they know of this extreme safety problem. Ford plants will change what they are making for a couple of months and that is how I ended up with a different engine and my VIN not being reported by the plant as having been manufactured there at that time with that same defective flexplate.

2019 Ford Fusion 1.5L Ecoboost engine. Flex plate cracked at 78000 miles. Ford Customer Satisfaction Program 22N12 covers this issue for my make and model, but dealership claims it does not cover my engine as it is a 1.5 and not a 2.0. The vehicle was produced at the same time and place as all the other listed vehicles, with the same faulty flex plate, yet somehow mine is not covered.

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle started to shake and vibrate abnormally. The contact stated there was an abnormal sound like an object striking the bottom of the vehicle. The contact stated that the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle revived but failed to respond as needed. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The contact researched online and related the failure to manufacturer's Customer Satisfaction Program: 22N12 Flex Plate Cracks (Power Train). The contact was advised by the dealer that the vehicle was not included in the Customer Satisfaction Program. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Upon reaching the destination, the vehicle failed to restart. After several attempts, the vehicle started, and the contact heard an abnormal rattling sound coming from the engine compartment. The vehicle was towed to the dealer, who diagnosed failures with the transmission, flex plate, purge valve, and a bent solenoid. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.

Mileage: 109,000

The contact owns a 2019 Ford Fusion. The contact stated that while shifting from second to third gear, the vehicle was shaking uncontrollably. There was no warning light illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective torque converter. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

Mileage: 80,000

I received a "shift sys fault" error after I shifted into the reverse gear and reversed into a parking spot at my apartment complex. My car would not shift into any other gear after that. Luckily, I wasn't making a three point turn on a street or getting out of a shopping mall parking lot. This seems to be a known issue with Ford's switch cables and bushing, and a recall was already issued, but not for the model year 2019. The recall needs to be expanded to include 2019 and 2020 Ford Fusion.

My car started running weird, it would shake when at idle. It did this for about a week before the check engine light came on. I took my car to a mechanic and they determined the head gasket was bad. I took my car to a ford dealership for confirmation of the problem. They confirmed I had a bad head gasket. My safety is put at risk because this can cause engine failure. If my engine failed in the middle of the highway that would be extremely dangerous.

car gave error message of system shift fault car would not shift from park to drive and would automatically shift back into park. issue could be a bushing or solenoid issue Car has premature wear on rotors and needed to be replaced

The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle shuddered with an engine misfire. There was no warning light illuminated. The vehicle was taken to the dealer on three separate occasions and diagnosed with a defective torque converter. The torque converter was replaced after remaining in dealer's possession for more than 30 days. The engine misfiring returned, and the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken back to the dealer, but the contact was offered no assistance. The manufacturer was then notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 29,000.

Mileage: 29,000

I have a 2019 Ford Fusion Titanium that I just recently sold to my son. I purchased the car used from a dealership in January of 2020. In October of 2021the flexplate went out and was replaced under the manufacturer warranty. The part went out again in May of 2023 and since the car had been totaled out due to a hail storm I have been told the manufacturer warranty is no longer valid. I have been able to find that there was a bad batch of replacement parts that may have found its way into several vehicles that have experienced this same problem. When Ford replaced the flexplate it was only the flexplate that was replaced. I was required to replace the flexplate, the front fluid pump assembly and the torque converter when I had to have it fixed again. I believe that if Ford has updated this recall it is due to them knowing that either the parts used in the original repair were defective and they don't know which ones it was; or, they now know that the original fix should have included the front fluid pump assembly as well as the torque converter. I believe that either way I should at least be able to ask for Ford to cover the cost of the parts under this second repair in less than two years on the same issue. The parts that I had put on now are guaranteed for two years, why is that? The labor should be at a discounted rate as well. It is my hope that you will investigate this or look at your database to see how many other customers are experiencing the same issue.

Last year my car started overheating for no apparent reason checked coolant reservoir and visibly seemed empty but when I removed the cap antifreeze rose fast. Added antifreeze and it stopped overheating. About 3 months ago Because it overheated I had to get the head gasket replaced, timing components replaced, heads repaired, and engine flushed(antifreeze had entered engine), not to mention labor all costing roughly $3,000. Only for it to happen again and now I’m out of $3,000 because the same thing is happen only this time my car is shaking and smoking from the tail pipe badly. In the mean time my fiancé has lost his job due to us not being able to drive the car. After doing god knows how much research to find out this is an ongoing problem with this particular make of car. Because of having to pay for countless repairs and no one seeming to know what’s going on with my car I am now behind on bills and still without a car that is only 4 years old. I haven’t done any long driving to other states beside neighbors states that are about 2-3 hours away but that shouldn’t matter because it’s a new car I shouldn’t have any problems driving it wherever. I purchased this car at a lil over 30k miles my problems started at about 61k miles which is odd since the manufacturer warranty had just expired about 1k miles before that. I believed in ford for the longest and now I am regretting ever buying one. My very first car purchase from a lot and it turns out to be the worst car I’ve ever purchased. I’m sure me typing all of this probably won’t get read or even looked into but this is an experience I wouldn’t dare want anyone else to go through so I’m sure to leave many reviews but I thought you should know. Also because of the over heating my car has cut off at times where my life could have been taken (at lights and intersections) have a good day!

The contact owns a 2019 Ford Fusion. The contact stated while parking the vehicle, the contact shifted to drive(D) to reverse(R) and the “System Fault – Service Required” message was displayed. The contact stated that the vehicle failed to drive or reverse as needed. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the shifter cable bushing was missing, and that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was repaired. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 70,945. The contact stated the dealer replaced the shift cable bushing and transmission shifter cable bushing. Also, installed a protective cap.

Mileage: 70,945

The contact owns a 2019 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle hesitated to start. Additionally, the contact stated that the vehicle hesitated to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving at various speeds and depressing the accelerator pedal. The dealer was contacted and informed the contact that they could not assist as the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,770.

Mileage: 92,770

my transmission is faulty my car is a 2019 Ford Fusion and it has all the same problems as earlier models with recalls that are equipped with the same components as mine my it keeps stalling when I come to a stop which I see numerous complaints of the same thing it there were no warning lights on at the time it occurred I've done research on my own through forums and there are thousands of complaints of the same thing happing to there's there's no way that can be just are luck there has to be something wrong with the way the car is built or made

Mileage: 111,450

The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 50 MPH, the vehicle was jerking. There was o warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The contact was made aware that the VIN was not included in NHTSA Campaign Number: 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

Mileage: 78,000

The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was idling the contact attempted to accelerate and the vehicle stalled and then inadvertently shifted to reverse. While attempting to correct the failure, the vehicle the failure reoccurred. The instrument panel showed that the vehicle was in reverse. The contact was unable to shift to the intended gear. The contact had the vehicle towed to the dealer who diagnosed that the transmission shift cable bushing failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 80,000.

Mileage: 80,000

I routinely take my car to get oil changes and check for any other problems. So 2 days after getting my oil changed at a dealership my car began to overheat which shouldn’t have happened because when I got my oil changed they filled the liquids to proper levels. So I added antifreeze because my reservoir was empty once cooled I opened my reservoir and antifreeze began to come back up to the proper level. After getting it home that same thing happened and haven’t moved it since. Now my car shakes and the overheating light stays on. There is no visible leak and I don’t know where the antifreeze goes. My car is only about 3 years old and I don’t believe this should be happening. I take good care of my car routine check ups and oil changes. After doing some research online I’ve seen so many people with my same car reporting the same issue. I believe this problem has been recalled in older years (2014-2016) unsure of exact years but I believe it wasn’t fixed and now has cause major stress for me because I only have one car. Please look into this because right now I’m out of a car and I don’t know what to do and I am still paying on it and can’t even drive it.

2019 Ford Fusion SE. Car kept stalling and running hot. I took it in and there’s coolant in the cylinders, which means new engine. Haven’t had the car a year and a half. Chevy sent me to Ford, Ford wants my extended warranty to pay for it. If it does, I’ll be capped off and still have to come up with $1000!!

My Ford Fussion has a Cracked flex plate. It cracked while I was driving and no service or warning lights turned on.it is currently at dealership waiting for warranty company to approve repairs.

The contact owns a 2019 Ford Fusion. The contact stated while shifting into drive(D), the gear inadvertently shifted back to park(P). The shifter bushing light illuminated. The vehicle was unable to be driven. The vehicle was diagnosed at the residence by an independent mechanic as a shifter cable failure. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 70,000.

Mileage: 70,000

The flywheel apparently broke and messed up the crankshaft as well as the front pump in the transmission. Which in turn caused the transmission to slip out of gear and kill while being operated on a busy interstate requiring a tow home and then to ford service for diagnostics. With repairs totaling in excess of $8000.

Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.

I had my flexplate fail twice within 12500 miles of each other. First break was in December of 2021 at 52xxx miles. The flexplate can fail and have multiple cracks in it causing it to rattle and break further on each start and drive, causing the possibility of it completely breaking while driving if someone does not verify what it is. It sounds like a knock in the motor and be mistaken as that if the flexplate is not looked at. I only caught the break cause I heard a slight ticking getting louder every couple of days. And when I went to the dealership to get it looked at it broke further and started making a louder tick/clank. I have talked to a dealer worker that has has the same issue come up (cracked flexplate) with his edge with the 2.0 motor. Along with other research I’ve done I see there are MANY fusions and edges with the 2.0 EcoBoost that have the same issue. So this is a wide spread issue. Ford knows of this issue but does not take responsibility for the issue if the vehicle is no longer under warranty.

The vehicle has a defective transmission that does won't recall or acknowledge. The vehicle has been shifting erratically since it hit 180 mile.

The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was making a rattling noise coming from the engine compartment while idling. The vehicle was taken to a local mechanic where it was diagnosed with needing the flex plate replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 52,500.

Mileage: 52,500

The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle experienced random hesitation and stalling with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was repaired but the failure had reoccurred. The contact indicated that the transmission had been rebuilt on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.

Mileage: 5,000

COMING TO STOP AT A PARKING LOT AND ALL OF SUDDEN THE CAR ACCELERATED (SEEM LIKED 90 MPH) ON IT'S OWN JUMPED THE CURB WENT UP ON THE LAWN BEFORE I COULD REACT AND APPLIED THE BRAKES! I WAS PROBABLY ALMOST STOPPED BEFORE THE CAR RAPIDLY ACCELERATED FOR NO REASON!

T O WHOM IT MAY CONCERN, THANK YOU FOR ASSISTING ME DURING THIS PROCESS. MY CAR I PURCHASED NEW AND I WOULD LIKE TO SAY A FEW MONTH INTO OWNING MY CAR IVE HAD SERVAL INCIDENCE WHERE MY CAR WOULD COMPLETELY SHUT OFF WHILE I'M A RED LIGHT FOR AWHILE DUE TO TRAFFICS. MY CAR HAS AN ECO BUTTON WHERE I CAN TURN IT OFF AND ON SO IT DOESN'T 'SHUT DOWN' WHEN I COME TO A STOP. THE REASON I'M SO UPSET WITH THIS IS BECAUSE 2-3 TIMES IT'S HAPPENED TO I'VE HAD MY TODDLER WITH ME AND IN ORDER FOR ME TO GO (WHEN THE CAR SHOULD AUTOMATICALLY TURN ON ONCE I REMOVE MY FOOT FROM THE BREAK), I HAVE TO TURN OFF MY CAR AND TURN IT BACK ON AND IT'S HAPPENED DURING TRAFFIC AND BUG INTERACTIONS. I DON'T FEEL SAFE IN MY CAR AND MOST IMPORTANTLY I'M SCARED A CAR WILL HIT ME FROM BEHIND DO TO THIS ISSUE WITH MY SON IN THE CAR. I'VE ADDRESSED THIS ISSUE TO FORD AND WHEN I TAKE IT IN THEY SAID THEY CAN'T DETECT THE PROBLEM. THEY'VE CHANGED THE BATTERY THINKING IT WOULD HELP HIT IT DIDN'T. I'VE GIVEN THEM THE OPPORTUNITY TO ASSIST ME AS MUCH AS THEY CAN BUT YET I FEEL LIKE NOTHINGS BEEN DONE.

Mileage: 1,020

I WAS DRIVING OUT OF A STORE AND ALL OF A SUDDEN THE VEHICLE HAD THE BATTERY ENGINE COME OUT AND OTHER WEIRD VERBIAGE IVE NEVER SEEN. ALL OF A SUDDEN MY VEHICLE JUST STOP , BRAKES BECAME TOO STIFF TO TURN BACK THE VEHICLE AS YOU ARE SUPPOSE TO PRESS THE BRAKE AND PUSH THE START BUTTON. I WAIT WITH MY 9 YEAR OLD DAUGHTER ON A BUSY STREET AND IT WAS OVER 100 DEGREE WEATHER. WE WAITED MAYB 10MINS AND THE BRAKE BECAME SOMEONE MANAGEABLE TO PUSH AND THE VEHICLE STARTED AS SOON AS IT DID START SMOKE STARTED COMING OUT FROM THE HOOD DROVE TO A NEAR BY BUSINESS AND HAD TO WAIT OVER W HOURS FOR A TOW TRUCK. THIS IS SUCH A SAFETY HAZARD AS A MOTHER YOU WANT THE VEHICLE YOU DRIVE TO BE AS SAFE AS POSSIBLE BUT FOR A BRAND NEW VEHICLE ONLY A YEAR OLD TO STALL OUT THE WAY IT DID IS SO SCARY BECAUSE I COULD'VE BEEN HIT AND YOU NOT ONLY WORRY ABOUT YOUR SAFETY BUT YOUR CHILD'S SAFETY.

Mileage: 160,000

PRIOR TO RECALL NOTICE; ON 12-20-19 HUSBAND NOTICED COOLANT L LEVEL DOWN AT APPROXIMATELY 7,000 MILES. WENT TO LOCAL FORD DEALER TO PURCHASE COOLANT. WHILE THERE DEALER ASKED SEVERAL QUESTIONS CONCERNING SPECIFICS; LIKE, IS COOLANT LEAKING FROM YOUR ENGINE AND IS IT VISIBLE ON THE GROUND; HUSBAND SAID NO. RETUNED HOME WITH COOLANT AND FILLED THE RESERVOIR. JANUARY 18TH, 2020, RECEIVE RECALL NOTICE FROM FORD ADVISING COOLANT MAY BE INTRUDING INTO THE CYLINDERS; ADVISING TO CONTACT LOCAL DEALER FOR SERVICE. JANUARY 21ST, CAR INTO SERVICE TO REPROGRAM POWER TRAIN /CLEARED ALL CODES. JANUARY 22ST, 2020 TOOK AN 81 MILE TRIP TO LAKE AND BACK; HOURS LATER CHECKED THE COOLANT AND IT WAS DOWN AGAIN 5/8 'S INCH FROM MAX. JANUARY 23RD CALLED THE SCHEDULED ANOTHER APPT FOR JANUARY 29TH. JANUARY 29TH 2020, MCSPADDEN FORD HAD VEHICLE FOR 4.5 HOURS TO CONTINUE INVESTIGATION INTO EXCESSIVE COOLANT USE. UPON PICK UP OF VEHICLE, SERVICE MANAGER ADVISED THEY PUT CAR UP ON LIFT TO LOOK FOR LEAKS, NEGATIVE. HOOKED UP COMPUTER AND RAN CAR FOR 20 MINUTES LOOKING FOR ANYTHING UNUSUAL, NO PROBLEMS FOUND. REMOVE VALVE COVERS, INSPECTED BLOCK, PISTONS & CYLINDERS. IN PROCESS BOKE A SPARK PLUG THAT WAS REPLACED AT NO CHARGE. SERVICE MANAGER ADVISED THEY DID NOT FIND ANYTHING TO FIX; WE SHOULD JUST DRIVE IT LIKE NORMAL. DRIVING HOME AT 1.3 MILES (4 MIN) CAR SPUTTERS. ANOTHER .3 MILES (1 MIN) CAR SPUTTERS, BUCKS, STEERING VIBRATES, CAR SHAKES. ANOTHER .6 MILES (1 MIN) , CAR SPUTTERS & BUCKS, STEERING VIBRATES, CARE SHAKES, RPM GAUGE BOUNCING, CHECK ENGINE LITE COMES ON. ANOTHER .5 MILES (1 MIN) I PULL OFF THE HIGHWAY INTO RESIDENTIAL NEIGHBORHOOD AND CALL MCSPADDEN SERVICE WHO ADVISE TO IMMEDIATELY RETURN THE CAR TO THEM IF I AM ABLE. CAR LEFT AGAIN AT THE SHOP AT 1-29-2020 5:45.

Mileage: 7,671

STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS

Mileage: 5,964