High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
While driving down the road I start getting warning lights about lane assist, adaptive cruise control, power steering and so forth not working. The steering wheel jerks hard out of my hands and the brakes will automatically apply. I’ve tried talking to the dealership I bought it from and I never get a response. They told me that ford bought it back from the original owner cause it was a great car but this seems to not be the case. Seems more like it’s because of its very dangerous drivability features. I’m extremely concerned about my wife driving the car and I’m constantly getting alerts through the ford app. Took it to a different ford dealership and was showed to me on ford data link where this car has had this problem long before I purchased it. It’s extremely dangerous
While driving down the road I start getting warning lights about lane assist, adaptive cruise control, power steering and so forth not working. The steering wheel jerks hard out of my hands and the brakes will automatically apply. I’ve tried talking to the dealership I bought it from and I never get a response. They told me that ford bought it back from the original owner cause it was a great car but this seems to not be the case. Seems more like it’s because of its very dangerous drivability features. I’m extremely concerned about my wife driving the car and I’m constantly getting alerts through the ford app. Took it to a different ford dealership and was showed to me on ford data link where this car has had this problem long before I purchased it. It’s extremely dangerous
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
RANDOMLY 'SERVICE ADVANCE TRAC', 'PRE-COLLISION ASSIST NOT AVAILABLE', LANE ASSIST NOT AVAILABLE', POWER ASSIST STEERING NOT AVAILABLE', HILL ASSIST NOT AVAILABLE', WARNING LIGHTS APPEAR. WHEN THEY DO I COMPLETELY LOSE POWER STEERING. WHICH IS EXTREMELY DANGEROUS WHILE DRIVING. MOST THE TIME I CAN TURN OFF AND RESTART THE CAR AND IT GOES AWAY. HOWEVER, NOW IT HAS BECOME MORE FREQUENT AND HAS STARTED LOSING COMPLETE POWER OF THE CAR TURNING OFF WHILE DRIVING. I ALMOST DIED ON THE INTERSTATE. FORD DEALERSHIPS ONLY RECOMMENDATION WAS A NEW CIRCUIT BOARD THAT WAS LIKE $5K, MORE THAN THE CAR IS WORTH. THEY SAID IT WAS SOMETHING COMMON WITH THE FORD FUSIONS, THATS WHY THEY WERE QUIT BEING MADE. I RESEARCHED AND IT IS A COMMON ISSUE, BUT NO RECALLS HAVE BEEN MADE???!!???
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
The contact owns a 2020 Ford Fusion. The contact stated that while making a turn in either left or right direction, the Traction Control warning light had displayed, and the vehicle had reduced speed independently. During failure, the contact lost control of the vehicle and crashed into a mailbox. During the crash, no injuries were reported. No police report was filed and the vehicle was driven home. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,000.
The contact owns a 2020 Ford Fusion. The contact stated while driving 70 MPH, the vehicle started pulling and veering to the right, while driving on uneven pavement. The power steering assist warning light illuminated while driving over 35 MPH. On another occasion, the steering wheel failed to respond, and the vehicle spun out and the vehicle came to a stop in the right lane. The vehicle was taken to a tire shop where it was diagnosed with rack and pinion failure, and the vehicle was aligned. The vehicle was repaired; however, the failure persisted. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a steering assist sensor fault. The brakes were calibrated; however, when the contact depressed the brake pedal, the brakes failed to respond, and the contact stopped depressing on the accelerator pedal to have the vehicle slow down to stop the vehicle. The dealer was not made aware of the failure. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,361.
The contact owns a 2020 Ford Fusion. The contact stated while driving 70 MPH, the vehicle started pulling and veering to the right, while driving on uneven pavement. The power steering assist warning light illuminated while driving over 35 MPH. On another occasion, the steering wheel failed to respond, and the vehicle spun out and the vehicle came to a stop in the right lane. The vehicle was taken to a tire shop where it was diagnosed with rack and pinion failure, and the vehicle was aligned. The vehicle was repaired; however, the failure persisted. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a steering assist sensor fault. The brakes were calibrated; however, when the contact depressed the brake pedal, the brakes failed to respond, and the contact stopped depressing on the accelerator pedal to have the vehicle slow down to stop the vehicle. The dealer was not made aware of the failure. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,361.
The manufacturer is using the wrong material for the parts on my car. Currently, the right-side lower control bushing is bulging out because a steel bushing was used instead of the aluminum one specified on the website. This issue is causing my car to pull to the right, making steering difficult. I've also experienced the same problem on the left side in the past. I request a recall to fix this and ensure the safety of all drivers on the road.
The manufacturer is using the wrong material for the parts on my car. Currently, the right-side lower control bushing is bulging out because a steel bushing was used instead of the aluminum one specified on the website. This issue is causing my car to pull to the right, making steering difficult. I've also experienced the same problem on the left side in the past. I request a recall to fix this and ensure the safety of all drivers on the road.
My vehicle was in service with my dealer for several months 3 separate occasions for powertrain issues which werent resolved and now the alignment in my steering wheel is really off. My spouse and I believe the PCM is messed up but have had no progress with our dealership and suspect them of committing consumer fraud and selling us a lemon. The vehicle in question is around 70,000 and started messing up at 60,000.
My vehicle was in service with my dealer for several months 3 separate occasions for powertrain issues which werent resolved and now the alignment in my steering wheel is really off. My spouse and I believe the PCM is messed up but have had no progress with our dealership and suspect them of committing consumer fraud and selling us a lemon. The vehicle in question is around 70,000 and started messing up at 60,000.
The contact owns a 2020 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle changed lanes independently. The vehicle was steered to the side of the road. The vehicle was taken to a dealer where it was diagnosed that the steering control module was informing the steering wheel to turn to the left while the vehicle was to the right and vice-versa. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,620.
The contact owns a 2020 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle changed lanes independently. The vehicle was steered to the side of the road. The vehicle was taken to a dealer where it was diagnosed that the steering control module was informing the steering wheel to turn to the left while the vehicle was to the right and vice-versa. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,620.
2020 Fusion Compressor one, delivered from factory went out-repaired Compressor 2 just went out Needs 3rd compressor now in 3 years or 38,000-Pending I was very concerned each time the compressor went out (x2) I was on the highway when it ceased up and I lost the ability to effectively control the vehicle. I was put in an unsafe position with the ceasing up and with excessive heat buildup with smelling burning. This was very scary and was unsafe and this part should be investigated for potential to cause harm and injury to those in the car should it happen to anyone else. Limited control of car, notice no more Belt as well after i was able to stop. It appaired to in tiny pieces as small as bee bees all over the car. Not even recognizable as a belt. This has happed 2 times (this is not normal in 38,000 miles, having very limited control of car and breaking and steering and no power with smell of fire/burning.
2020 Fusion Compressor one, delivered from factory went out-repaired Compressor 2 just went out Needs 3rd compressor now in 3 years or 38,000-Pending I was very concerned each time the compressor went out (x2) I was on the highway when it ceased up and I lost the ability to effectively control the vehicle. I was put in an unsafe position with the ceasing up and with excessive heat buildup with smelling burning. This was very scary and was unsafe and this part should be investigated for potential to cause harm and injury to those in the car should it happen to anyone else. Limited control of car, notice no more Belt as well after i was able to stop. It appaired to in tiny pieces as small as bee bees all over the car. Not even recognizable as a belt. This has happed 2 times (this is not normal in 38,000 miles, having very limited control of car and breaking and steering and no power with smell of fire/burning.