2023 FORD MAVERICK HYBRID Electrical System Problems

This exact situation has occurred twice in the past 6000 miles driven. Both occurred while driving at highway speeds, once on I85N and once on I75N in GA. Our 2023 Ford Maverick XLT Hybrid suddenly and unexpectedly loss power and shutdown. This forced us to make an emergency stop and attempt to pull over in high speed, heavy traffic in both instances. The vehicle eventually restarted and was drivable with a check engine light illuminated. The DTCs were read with an OBDII scanner and were recorded as P0811, P0E71 and P1920. The first time this occur the vehicle was taken back to Ford under warranty and they said they reprogrammed the PCM and another control module and assured us it was repaired. Obviously that is not the case. The vehicle is currently with Ford being diagnosed. Please follow up on this one. We're not the only Maverick Hybrid owners to have this unfortunate and very unsafe experience. This situation of a vehicle suddenly dying in heavy traffic is going to get someone killed. Thanks in advance for your consideration in this matter. We would like a better explanation from Ford besides "We reprogrammed a computer".

I had been driving for 2 hours on the interstate when the truck starts losing power and warning lights start flashing. I got the truck to the shoulder before it slammed to a stop. I turned the engine off and waited until all the power turned off before restarting. The truck would only run in limp mode at 35 mph. I drove on the shoulder of the interstate to the next exit. I disconnected the battery and reconnected which allowed me to drive it normally to the dealership. After two days the dealer called to say they didn’t see any codes and there wasn’t anything wrong with it even after I sent pictures of the warning messages. This is the 5th time this has happened under similar circumstances.

Receive "Has Entered Deep Sleep Mode" daily notification through the Ford APP. The dealership keeps telling me there isn't anything wrong with the battery, as it's test good. Even though the can see (an I've shown them) the notifications. It's being driven as it's my daily driver. It hasn't put me at risk at this time.

The 12-volt battery loses charge and issues a warning that remote features have been disabled. This issue has been going on since January 2025. To date, I have recharged the battery 15 times, plus taken it to 2-different Ford dealerships for warranty service. Both were unable to resolve the problem. Beginning with the 2025 model year, Ford commenced installing AGM 12-volt batteries which resolved the problem. The vehicle is still under warranty but the dealerships simply recharge the battery and return the vehicle. My vehicle is not part of the Ford recall for this problem. The root cause appears to be poor quality Chinese batteries used in the early model years.

Battery in truck continually dead Malfunctioning equipment had left me stranded Vehicle has been inspected numerous times and ford will Not fix

The contact owns a 2023 Ford Maverick. The contact stated that on three occasions, while the vehicle was parked, the vehicle failed to start. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was taken to a dealer to be diagnosed, and it was determined that the battery needed to be replaced. The vehicle was repaired but the failure reoccurred three months later. The contact stated that the dealer replaced the battery, and the vehicle was taken to the dealer, where it was determined that the battery was defective and needed to be replaced. The battery was replaced however, the failure reoccurred approximately four months later. The vehicle was taken to a different dealer, where it was diagnosed that the battery needed to be replaced. The manufacturer was notified of the failure. The contact believed that the failure was related to Manufacturer Recall Number: 53801. The failure mileage was approximately 22,000.

Mileage: 22,000

The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.

Mileage: 400

The vehicle has less than 12,000 miles. Vehicle repeatedly entered "deep sleep" mode, disabling vehicle remote features and lights inside of vehicle. Took to dealership multiple times. Battery test showed sulfation and can no longer function as designed. Factory 12v battery replaced and software update completed yet still experiencing the same “deep sleep” mode.

While traveling at speed there was a severe malfunction of the vehicle's stereo system. While driving the stereo was initially silent but later began to produce extremely loud noise/static. The volume of the noise was so extreme I had to take my hands off the steering wheel to cover my ears. The stereo did not respond to any power or volume input to stop the sound and I was forced to quickly pull over to the side of the road to turn off and exit the vehicle. The sound only stopped after exiting the vehicle and locking with the key fob. There were no warning signals prior to this failure. I have experienced this problem several times in the past while the vehicle was parked, when first starting the vehicle. This was the first instance of experiencing the problem while driving, within the first 1 minute after starting the vehicle. The stereo was initially on and set to a reasonable volume level, but was malfunctioning and completely silent. After driving for ~45 seconds the stereo began producing this extremely loud noise. I have found several reports of similar stereo issues with the Ford Maverick and also F150 trucks that are equipped with a similar B&O sound system.   This malfunction could potentially lead to an extremely dangerous situation, inability to safely operate the vehicle, and loss of situational awareness. I have dash cam footage of the incident, which I can provide upon request.

Total 12v battery drain/failure which is a known problem with the Ford Maverick Hybrid, could not even put hazards on to avoid getting hit on the side of the road. Ford tests battery and says battery is good, but the problem is the Maverick Hybrid is not adequately charging the battery when it is driven.

On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2023 Ford Maverick XLT Hybrid. I am having issues with the 12v battery. The battery drains unexpectedly making the truck go into Battery Saver Mode. I already took it to the Ford de leadership where it received a new 12v battery. Couple of months go by and now the replacement battery is having the same issue.

2023 Ford Maverick Hybrid XLT lost all engine power at highway speed in the left lane of [XXX] . Red Warning Triangle with notice to pull over and Check Engine light with codes P0811, P0E71 and P1920. Truck then went completely dead, no electrical indication on the instrument panel and would not start. I towed it to the dealer and they said they reset and reloaded software on the PCM and BCM, but no explanation of what caused the issue to occur. Very unsafe for everyone if these hybrid vehicles can just go dead like this with no warning and no prior issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], I was involved in a backing accident that was significantly caused by the subject of this recall (Manufacturer Recall Number24S59, NHTSA Recall Number24V684). When I put my vehicle in reverse, the rear view camera came on. However, what I didn't realize was that the image displayed on it froze shortly after the camera turned on making it appear that it was clear behind me and safe to back. But another vehicle had pulled off of the street and stopped right behind me immediately after I put it in reverse and was looking at the frozen image that it was clear and safe to back. The car behind me was shorter than my vehicle and had pulled in behind me in the drive-thru line at somewhat of an angle, so only the front of their vehicle was directly behind me and the rest of out of view of my rear view mirror. I was trying to back, because the drive-thru was two lanes and the right lane I was in was backed up due to a delay and an employee was waving me to come to the left lane since it was open and available. Because the other customer had just pulled in behind my vehicle from the street while my rear view camera was displaying a frozen image of when it was clear behind my vehicle, when I backed slowly, my rear bumper cracked the other car's front bumper. Because of Ford's safety issue, I have incurred an expensive liability claim for damages to the other party's vehicle. Claim details: Claim #: [XXX] ($3,563.81 in repairs + $581.06 rental car = $4144.87 total) [email protected] Ph: [XXX] Fax: [XXX] A fix for the recall has since been issued and I need to get my truck in for recall repairs. However, I am filing this complaint to NHTSA to document the damage caused by this issue and will also be seeking recourse from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had the recall work done for the back up camera that freezes while I am reversing. After the recall has been completed, it still freezes/glitches while I'm backing up. Nothing changed after they performed the recall work. I do believe that the technician performed the work he was told to, but it hasn't accomplished anything. The rear view camera still takes a few seconds to engage once I put the car in reverse, and while I am in reverse, actively backing up the car, the camera feed freezes repeatedly on-screen.

12 volt battery does not recharge properly. Vehicle is always in deep sleep mode.

Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.

The contact owns a 2023 Ford Maverick. The contact stated that upon unlocking the vehicle remotely, the exterior lights of the vehicle failed to illuminate. Additionally, the contact stated that the cabin lights failed to illuminate upon entering the vehicle, making it difficult to find the ignition switch to start the vehicle at night. Additionally, the contact stated that he had received notification from the Mobile App that certain vehicle functions were disabled due to low battery and to contact the dealer. Additionally, the contact stated that the battery charge displayed 11.4 Volts instead of 12 Volts after charging the battery overnight and for an extended time. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost drive power. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The vehicle was taken to the dealer, where the vehicle was diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 25V158000 (Power Train, Electrical System) and 25V019000 (Electrical System); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.

Mileage: 7,000

The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.

Mileage: 9,000

The contact owns a 2023 Ford Maverick. The contact stated while the vehicle was parked, the instrument cluster darkened and became inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact researched and was made aware of NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 43,740.

Mileage: 43,740

When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.

The 12 volt battery keeps dying something keeps draining the battery down I've ha this vehicle to the dealership several times and I'am still having problems

Vehicle continuously goes into battery saver mode. The battery appears to be undersized for the electrical needs. This could leave the driver stranded and disables all interior lighting,, locks and windows which poses a safety hazard.

Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Ford Maverick. The contact stated that upon attempting to unlock the vehicle using the Ford Mobile App, the message that the remote function was not available because the battery was in Sleep Mode was displayed. The contact stated that days later, the vehicle was difficult to start and had to be jumpstarted. The vehicle was taken to the dealer several times. The dealer performed an unknown reprogramming on one occasion, and the dealer replaced the battery on another occasion; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.

Last visit was 1/13/25. I am having constant 12 volt battery issues. I have been to Autonation Ford in Memphis 3 times. They take the battery out of my truck put it on a machine and charge it and tell me my bettery is fine every time. My truck will start and run fine for 2 or 3 weeks then i will have starting issues or battery saver issues. I cannot safely leave my house without a jumpstarter because this bad battery is in my truck.

The 12 volt battery keeps going dead or puts the car in to sleep mode. Ive been to the dealers 7 times and they have replaced the battery twice . I only have 14000 miles on it. this has been going on for most of the time i have had it. there is no safety issue at this time, it just wont start.

The 12v battery keeps draining when the vehicle is not in use. It goes into “Deep Sleep” mode. Every time it goes into deep sleep mode I have to jump start it. I’ve taken it to the dealership and had the battery replaced just to have to go into deep sleep mode a three days later.j

Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen

Rear bed outlet stopped working at 30,000 miles.

Factory Wireless charging station drops charging continuously and fails to charge phone.

The contact owns a 2023 Ford Maverick. The contact stated that on some occasions when the vehicle was started, there was an abnormal odor of overcharged battery in the cabin of the vehicle. The contact also stated on several occasions, the odor made his eyes swell with tears, especially in the hotter months of the year. The vehicle was taken to a dealer however, the failure could not be replicated; however, the mechanic observed the same odor of the overcharged battery. The dealer contacted the manufacturer and was advised that the odor was normal. The contact stated that manufacturer had stated that only two instances were reported and there would be no assistance. The failure mileage was approximately 24,500.

Mileage: 24,500

Vehicle was travelling on freeway at freeway speeds suddenly without notable cause the vehicle electrical stopped, giving multiple warning in succession, cutting speed rapidly to 35 mph, with no acceleration pedal response and an automatic speed of 35 on battery power with the ability to break, but with no control of speed and only regulated by break pedal. Pulled vehicle to side of road and put in park, parking break automatically engaged. Vehicle had alarms on all automatic systems being off. Turning vehicle on and off did not effect response. After checking engine visually, was able to turn vehicle on with no alarms or issues. This has happened in both my Mavericks and almost led to a fatal collision in the 2022 Maverick.

Saturday [XXX] I was driving on the [XXX] in SW PA and as I attempted to accelerate there was no power. I looked down at my transmission dial and it was set in neutral. I rolled the dial back to drive and pushed the gas and was able to accelerate. This is the 5th TIME this has happened in this vehicle 3 while driving on the Interstate, 2 while accelerating after a stop. Apparently there is a fix for this, recall 23V330/24S33 . I have been working with a local ford dealer to rectify the situation but it has not been resolved. I guess they updated most of the modules in my truck hoping to unlock a TCM update to preform the correct recall but it didn't work so they can not do the correct update to fix this problem. I also filed a complaint with you for same issue in May 2024 and received an email from Jason Winick. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There are/were no warning lights or errors that popped up. When I am coming to a stop (last couple seconds of slowing) I will often feel like there is suddenly no brakes, then a harsh braking suddenly. There has not been an incident where this has resulted in an accident, but it makes me feel like I don't have control of the vehicle if I can't anticipate braking behavior on perfectly dry, smooth surfaces. This would be compounded if there were wet or otherwise slippery/rough conditions.

Rear Passenger Window failed to come back up after being opened. Diagnosed as Master Window Control. Seen several complains on Maverick Truck Forum similar to mine.

Main infotainment screen keeps freezing, and can't reset or power off. Back up camera does not work during this time, creating a dangerous situation while I am doing constant pickup and drop offs.

There's a repeated issue for the backup camera. This happens around every other time I put the car in reverse, but for a few seconds only though. The backup camera often lags when reversing. This is a safety hazard when backing up if it's not real-time.

Driving at approximately 65 miles per hour. Vehicle suddenly went into neutral I was forced to pull over on a busy highway. The dashboard was illuminated with several warning lights and messages. After one key cycle, I was only able to drive in a limited limp mode. After a second key cycle and waiting a few minutes, I was able to drive like normal but an engine light stayed illuminated.

Having issues with my Back up Camera. Many times I can back almost all the way out of a spot before the camera comes on. Saturday night my screen froze while driving with maps on the screen, and the reverse camera did not work at all for 6 hours of driving until I let the truck sit until morning. Shutting it off for 10 minutes did not reset the system. The Backup camera was completely disabled. Other times there is a 5-10 second delay in it turning on. I am often times done backing up before the screen on the dash shows the camera view.

[XXX]: Driving to work on the highway during rush hour. My vehicle started slowing down and wouldn't go out of neutral. The instrument panel lit up and the display panel brought up collision ahead. A lot of other codes and things popped up as well. I avoided being hit by a semi truck and was able to pull over to the shoulder. I turned my vehicle off and on. The vehicle went into drive and i to got it off the highway. It was in limp mode after that. I tried turning the vehicle off and on several times, and to no prevail. I called a tow truck to have them take it to the dealership. Keep in mind that this happened so fast and I was more worried about getting out of the way to avoid a collision. To hear that this is a recall is ridiculous. I drive with kids in the backseat, and I will never feel comfortable driving this vehicle again! I waited 9 months to get the maverick and I've had nothing but issues. Under 5k miles, I had a code pop up saying they detected air in the engine compartment. I was on the road trip to Canada at the time. I spent my vacation worrying if I was going to make it home. Luckily I did and it needed an "update". 2 other times, my left blinker failed. When it failed, my hazard lights would go off. Zumbrota ford "fixed" it the first time. Only for it to happen a month later. Zumbrota ford said they didn't know what the issue was, but they "fixed it". Now I had this even occur where the vehicle would go into neutral and limp mode. I'm not taking anymore chances, risking my life, driving this ford maverick. I've wasted so much time dealing with issue after issue and have missed several days of work. I just want a SAFE functioning vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

5th INCIDENT: On 06/09/2024, at approximately 5:25pm, I was pulling up to a stop sign after just leaving my home. Traveling about 10mph I began applying the brakes and vehicle suddenly lurched to a complete stop and shifted itself into park. Various warning prompts, chimes and cluster lights came on (see attached photos). Vehicle then accelerated all on its own without any pressure on the gas pedal. This is the 3rd such incident in nine (9) days. 1st time: 04/16/24, Complaint #11583215 2nd time: 05/26/24, Complaint #11590922 3rd time: 06/01/24, Complaint #11592069 4th time: 06/07/24, Complaint #11593195 5th time: 06/09/24, Current complaint.

Saturday [XXX] picked up maverick from dealer service at 11:00 am. Vehicle was reprogrammed for current recall, dash board was replaced, and oil change. After about 40 miles of driving the vehicle electrical systems shut down completely while driving on a busy 6 lane Blvd.. All systems went out nearly causing a collision. All warning lights and notices flashed quickly as the truck died. The last message told us to contact 911. Vehicle rolled a few more yards allowing us to get on a smaller side street before it came to a complete stop. Vehicle would not start or move. I had it towed back to the dealer at 5:00 pm. Service department closed Sunday and Monday [XXX]. Vehicle was left in an unguarded lot as instructed by sales manager on duty. I will be able to contact service department when they open Tuesday morning. This was a very serious event which could have easily lead to major injuries. We have planned a 1200 mile trip to Idaho this coming weekend to assist with family health issues. Now we will feel unsafe in our Maverick and can not use it due to our safety concerns. Now on line I see several reports of the same serious issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM

The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.

Mileage: 1,000

I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.

After having recall 23E09 performed the vehicle loses power and shifts to Neutral while driving. When this happens I am unable to shift back to Drive. The display reads “Gear Selected will Engage at Low Speed.” The "D" in the gear shift flashes. Once speed is reduced to around 5 MPH, the parking brake turns on automatically. The check engine light turns on, a "gear light" on the dash board is on, along with traction control light. The display then reads, “Shift to Park,” “Service AdvanceTrac,” “Hill Start Assist Not Available,” “Pre-Collision Assist Not Available,” and “Service vehicle soon.” After turning the vehicle off and back on again, the vehicle will drive normally with a check engine light still present. The check engine light eventually turns off until the cycle repeats itself and the same issue occurs again. Code: U1011 - Invalid Internal Control Module Monitoring Data Received from ECM/PCM Code: U1028 - ABS Control Module Received Invalid Data from ECM/PCM 'A' Code: U1010 - Invalid Internal Control Module Monitoring Data Received from Hybrid Powertrain Control Module These codes are present each time this issue occurs. This vehicle is unsafe to drive as it loses power on the freeway without notice. This has happened to me 5 times since having recall 23E09 performed on [XXX]. Many other Ford Maverick owners are reporting the same issue on online forums after having this recall. Ford needs to take action before this kills somebody. I have taken the vehicle to Tri State Ford in Amarillo, TX and they say that they are unable to replicate the issue and that they cannot reprogram the PCM & SOBDMC until Ford releases an official fix. The odometer readings when the vehicle has lost power have been 2135, 2437, 3130, 3201, and 3864. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Ford Maverick. The contact stated that while starting the vehicle, the contact observed a loud exploding noise coming from the speakers. Additionally, the contact stated that when the vehicle was turned off, she observed a loud crackling noise emanating from the radio. The contact stated that several lights on the instrument panel flashed on and off. The contact sustained ear injuries. Medical attention was not sought. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

Mileage: 7,000

1 month after sofware update car lost power while driving, pulled over, restarted and now getting check engine light and u1011, u1028, u1010 error codes.

I had 2 recalls fixed about 3 weeks ago. Today I was driving & my Maverick malfunctioned. (Maybe it's what they call Limp mode.) Many alerts & icons started flashing, I was prompted to pull over & call a dealer. I pulled over, was able to take some pics but some icons were no longer showing. I tried restarting the vehicle after a couple mins = same thing. I shut if off waited a few minutes & it worked. Well, check engine is still lit & some of the safety features won't turn on. I have copilot 360, lane keeping, etc, but most of those features are still affected. I called the dealer & am waiting for a call back. Many other Maverick hybrid owners have told me this happened after their recall fix. I wish I didn't get the recalls fixed.

For no reason the truck would not start. No electric signal at all inside the truck either. Also the ignition and steering were locked. Called Ford to send out someone to jump the truck. It then started right away. Also took to the Ford dealer to have them check it out. They could find nothing wrong. I also have had a problem with the truck not starting after driving it and then parking it. The battery will not respond, igniton will not work, not able to shift it at all. Completely locked up. I have to try starting the truck another couple of times for the green READY to come on. This is concerning as I do not understand why the truck locks up. This has happened on at least four occasions since I purchased this truck at the end of June 2023

On [XXX] at approx. 9:30PM I was traveling on [XXX] in Garland, TX, at 70mph when my vehicle experienced a sudden loss of power, with speed immediately dropping to about 35-40mph. Cluster showed prompts saying 1) cannot use selected gear at this speed (light under "D" was flashing), 2) pre-collision not available; 3) Airbags sensor bad; 4) power-train warning; and, several others before telling me engine needed service. When I tried to accelerate it would go no faster than 25mph. When I applied the brakes and released them it would then accelerate to 35-40mph on its own. Engine light started flashing. When able to do so I pulled over and turned vehicle off. I started it back up and engine light stayed lit, but it continued to experience loss of power and go no faster than 25mph. Again, when I applied the brakes and released them it would accelerate to 35-40mph all on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving down the road at roughly 45 mph when all of the sudden my car went into neutral I was no longer able to accelerate. I was in the middle of a four-lane road with a traffic light coming up in cars coming from the opposite direction. I happen to be very lucky and right next to the Ford dealership when this happened, but this could be a major safety issue as others would not be so fortunate when vehicle was thrown into neutral. All the dash lights came on the check engine light came on. Wrench icon popped up on the instrument cluster as my car began to slow down as I pulled over once I got to roughly 5 mph the parking break engaged and came to a screeching halt. I was not able to disengage the parking break and could not move the vehicle into the drive position anymore. As stated before I was right next to the Ford dealership when this happened so I walked over and talked to the service center, they didn’t see any errors on my vehicle so I walked back to it started it up and the only remaining light was the check engine light and I was able to drive it over to the Ford dealership at which point the gentleman said he was able to see the errors. I have done a lot of reading online and this is called limp mode but is doing nothing to acknowledge this or proactively fix this on vehicles. From my understanding, this issue does not happen until after there are recalls done on the vehicle. I took my car into the shop at 9200 miles. Had it serviced for an oil change at which point Ford did two service recalls and now I’m experiencing this issue

I had just driven roughly 30 freeway miles on my way home and the truck suddenly flashes a barrage of errors, ESC fails, gear selection at low speed message, hill assist disable, pre-collision assist disabled, ABS light is on, MIL is on, service wrench is on, and drive mode selection is disabled. My truck lost all response to gas pedal, slows down and then slams on the parking brake at like 1-2 mph. I shut it down, started it back up. I had no gas pedal input. The truck self-accelerates up to 30-35 mph. I don't know at which speed it would've stopped accelerating because because the speed limit was only 30 mph. I ended up just riding the brakes to keep the speed down for 3/4 mile so I could get home. I went to reverse into my space at home and the truck was self accelerating in reverse as well. Normally it just rolls back slowly, but this truck was really moving. I abandoned the idea of backing in because I was scared it would just drive itself into the wall. I will not go back out on the roads in Los Angeles driving this vehicle until this is fixed, I would knowingly be putting my life and others lives in serious danger. I was fortunate that I had read about this happening in the past few weeks to several other Maverick owners who have had this problem, so I was aware of what was happening when it started and was only going about 30 mph and there wasn't much traffic around because it was a rainy night. This would've been horrifying if I were on the freeway or in moving traffic, which has happened to others. According to what I've found on the internet, this issue it is a result of some bad software installed in a recent recall. I had the recall done on [XXX] when I had an oil change. Not sure if this is appropriate but this is a reddit thread from a month ago with a bunch of other drivers that have had this happen: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was traveling at 35 MPH. Vehicle shuddered and lost propulsion. Dash displayed following message: "Gear Selected will Engage at Low Speed" The "D" indicator on the shift knob was flashing. Vehicle was able to be pulled to side of road at very low speed. The following error messages were displayed in sequence: "Hill Start Assist Not Available" Pre-Collision Assist Not Available" "Service AdvanceTrac" Additionally, the following error light were iluminated: Check Engine Service Engine Soon Tranction Control Off 12 volt battery error Vehicle was turned off and restarted. The same error messages were displayed. Ford dealer was contacted to schedule a service visit. After a five minute wait, vehicle was able to start and drive, though performance was not as it had been. This morning, error lights remain on

On the freeway all of sudden the “D” icon on the gear selected started flashing and then I started to receive multiple check engine light error messages one after the other, including: •Gear Selected Will Engage at Low Speed •Powertrain malfunction/reduced power •Pre-collision assist not available •Service engine soon warning •Service AdvanceTrac •Hill assist not available The truck then proceeded to switch into neutral all on its own and upon me trying to move the gear selector back into drive the car had zero power when applying the gas. I had to try to avoid traffic to get to the emergency lane with zero power just coasting to the side of the highway. Based on other Ford Maverick owners' testimony it seems Ford Maverick Hybrids getting a recall update to their Powertrain Control Module are then experiencing unpredictable and recurring instances of their truck suddenly having these check engine and random shutdown issues. It seems this has happened to dozens of owners, often at high speeds in the middle of the interstate. It begins with a sudden cascade of alerts (like 5 different malfunctions and systems shutting down). My Ford Maverick was towed and is currently being inspected at the Ford dealer.

Received multiple error messages while driving including: -Pre-collision assist not available -Service engine soon -Powertrain malfunction/reduced power -Drive mode selection disabled. The “D” on the gear shift was also flashing. I slowed down and the parking brake automatically engaged while still driving, which caused the truck to stop hard. I was able to drive it to a parking lot, but it felt like it was in between gears. I turned the truck off in the parking lot for a few minutes, and then successfully started it and made it to the dealership with warning lights on. This likely would have caused a wreck if it happened on a busy road at higher speeds. It sounds like many Maverick owners are experiencing this same issue after the last recall. I don’t feel safe driving my vehicle until this is resolved.

Driving on highway whent alerts all at once, including * Gear Selected Will Engage at Low Speed * Powertrain malfunction/reduced power * Pre-collision assist not available * Service engine soon warning * Service AdvanceTrac * Hill assist not available. Vehicle lost power on road and almost got hit.

Leaving a parking spot, after about 75 ft of travel, wrench and engine indicator light lit up along with scrolling warnings instructing service engine soon, service adv trac, hill start assist not available and pre collision assist not available. Vehicle abruptly slammed on the brakes and would not release. After several attempts to resolve the stopping issue, I was able to engage drive and the vehicle allowed me to travel at 34 mph max. There was no throttle and I had to ride the brakes in order to regulate the 34 mph limit. This a unsafe condition that Ford needs to resolve asap.

A couple of weeks after getting some software (or maybe firmware?) recalls done on my Ford Maverick my husband and I were driving down a semi-residential street. Suddenly the car went into limp mode and flashed a bunch of lights on the dash. So the car was limping along, but when my husband took his foot off the brake, the car started accelerating on its own. The car would brake when he hit the brakes but the second he lifted his foot off the brakes the car would start accelerating to about 40 mph. We were only a couple miles from our house, and we were able to get home safely, semi-careening our way there. Luckily there weren't any kids playing in the street (there often are) or any pedestrians crossing somewhere unexpectedly. The next day, my husband took the truck to the Ford dealership and told them about what had happened. He told them about how it went into limp mode and then accelerated by itself. They had the truck for basically the whole work day, and then brought it back. They said they couldn't recreate that failure so they cleared the codes, and told us to bring it in if it happened to them. When we got the documentation from the service it said that all they did was clear the codes. And they did NOT document ANYWHERE that we had reported that it had accelerated on its own. That night we found a Reddit thread that had lots of other people reporting the same failure and no satisfactory explanation was given, and, like us, none of them was certain that the issue had been "fixed." I'll upload the documentation they gave us, but again it's what they did NOT document that caused the most concern.

I took it to the dealer for a recall with a PCM programming. After that, I drove it for a few days and the car came to a sudden halt on the freeway. Luckily the cars behind me did not hit me but it is a safety concern and the dealerships are not able to find the problem

Was driving down a highway at about 75 MPH when the vehicle automatically shifted to neutral and gave the following warnings on the dash: Gear selected will engage at low speed, Powertrain malfunction/reduced power, pre-collision assist is not available, service engine soon warning, service advancedtrac, hill assist not available. This is about a month after other recalls were ‘fixed’ and other ‘updates’ to software were installed.

While driving up hill a check engine light and power train malfunction/ reduced power warning appeared. This caused my vehicle to be unable to accelerate and could have caused the vehicle that was behind me to collide with my vehicle. This is the second time this issue has happened and the dealer I have taken it to has been unable to figure out the issue. As far as I know only my dealer has inspected the vehicle and there were no other warning signs or messages before the malfunction happened.

While driving the following warnings all came on: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available Vehicle came to a stop and parking brake automatically engaged. Driver could not control acceleration, gas pedal had no control, and vehicle moved on it's own under electric power. Vehicle would continue accelerating, and the only want to try to control speed was used the brake. Symptoms persisted for several drive cycles, until all the warning lights went off (except for checking engine light), and vehicle went back to normal. After several more drive cycles the check engine light went off. This is the third time this potential life threatening issue has occurred. Dealer has not been able to resolve the issue.

Driving at approximate 25 mph when three warnings came on simultaneously and the vehicle abruptly lost power and I was required to pull off the road. The vehicle could not go any faster than 15 mph. Fortunately I was not running on the highway when this occurred. The three warnings are as follows. 1. SERVICE ENGINE SOON WARNING 2. POWERTRAIN MALFUNCTION / REDUCED POWER 3. PRE-COLLISION ASSIST NO AVAILABLE The vehicle was towed to dealer and is awaiting diagnostics.

Was traveling at around 60 mph and multiple lights and warnings came up on the dash “powertrain malfunction” and “service advancetrac”. Power was reduced to a limp mode and I was forced to pull over on the highway. This happened within a week of having multiple software recalls carried out by a ford mobile technician. I was able to reset the codes with an obd scanner and haven’t had an issue since but I have read about this happening to multiple people with the same hybrid vehicle after having these recalls done.

Truck died in the middle of a busy road. I was able to pull over and let it sit. Started it up, got another couple miles down the road, and it died again. Full plethora of warning messages. Let it sit some more - it started and I was able to drive it home. Pulled the codes: U1011 and U1028.

The contact owns a 2023 Ford Maverick. The contact stated while in the process of towing a trailer, he connected the trailer electrical cable to the vehicle; however, while towing the trailer and engaging the driver's side turn signal, the driver's side turn signal on the trailer was inoperable. An "Error" message was displayed. The contact stated that when he towed the trailer with other vehicles, the trailer driver's side and passenger's side turn signals were operable. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V848000 (Exterior Lighting, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 5,500.

Mileage: 5,500

Hello! I just had RECALLS completed on [XXX] and drove car on [XXX] at 75mph speed (in Texas) and within 1 hour of driving the vehicle began flashing same issue mentioned and brought speed down to MAX 35mph with NO FOOT on pedal. Almost got hit by 18 wheeler! Took it to dealer and 300 miles plus they drove and could not replicate issue. Gave vehicle back and it happened again [XXX] at 70mph ... Definitely believe it was the update that caused the issue. Extremely dangerous and SCARY too say the least to have the vehicle stop at such high speeds and have almost no control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2023 Ford Maverick Hybrid had a horrible issue[XXX] I had two recalls (23e09B and 23C41B) done last Friday [XXX] (and an oil change) at Huntington Beach Ford, CA. Yesterday [XXX] I was driving with my daughter to go get food, and while stopped at a light I got numerous error messages and the truck would not move. It was extremely dangerous as I was on the road with cars all around me. I don't remember all the messages but some were Pre-Collision Assist not available, Service AdvanceTrac soon, Hill Start Assist not available, Service Vehicle Soon and a Check Engine Light. Eventually I got the truck to move, but it started accelerating on its own via electric power. Luckily the brakes worked and I was able to pull aside to a side street, stop the vehicle, and have it towed to Huntington Beach Ford, CA. The check engine light is still on, and I believe one of the recalls that reprogrammed the ECU caused this huge safety issue. I have also opened up a case with Ford Corporate ([XXX]) as this is a huge safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lithium Battery risk- "deep sleep" vehicle goes into deep sleep and is dark, no interior lights. SSM 51725 was performed - what it accomplished was removing the APP notification of deep sleep, not the problem. There are numerous similar complaints on the "Maverick forum", usually with the recommendation to "drive more", initially a poor battery connection was thought to be the problem, that has been resolved. The battery has been tested and been to be found in compliance - the issue is not the starting capacity but in the reserve capacity or the battery management system. Some are AGM some are flooded the risk is hybrid owners are carrying battery jump boxes for safety and reliability, OEM battery replacement is a struggle at the dealership, once deep sleep issues hit, battery issues change to not starting. The danger is that the owner is using a portable jump box in risky situations plus the always risk of carrying an additional lithum battery in the passenger compartment for reliability. Many owners have replaced the original battery, out of pocket, with good results

This is my second complaint on this vehicle for the same issue. While driving on the interstate my vehicle suddenly loses all power and shuts off. After the initial incident the vehicle was sent to a ford dealership. It was stated on repair order that: found code u1010: invalid internal control module monitoring data reveived from hybrid pcm Correction ford states to check for updates clear codes and retest, if no issues comes back communication network got crowded The vehicle was released to me and the same issue occurred approximately 45 minutes into my trip hard. This is very dangerous to be happening with no resolution from Ford.

While on the interstate, the vehicle suddenly shut off, leaving the instrument panel fully lit with every warning light. The vehicle was unresponsive and powerless, posing an extremely hazardous situation for myself, passengers and others on the road. After I was able to get into a safe location I attempted to start the vehicle again. It remained unresponsive for quite some time and the vehicle had to be towed to a dealership. A quick google search indicates this issue is becoming prevalent in the Ford Maverick.

Driving on highway when all warning lights came on the dash, including the messages: AdvanceTrac Off Collision Assist Off Parking Break On Service System Soon. My brakes and accelerator stopped working, and the car immediately started slowing down. I started pulling over but didn't even make it all the way out of the lane. I changed gears, but could not go Forward, emergency brake was on but wouldn't let me turn it off. It did let me put my hazards on. I kept attempting to change gears, and eventually the emergency brake went off and I could shift into drive and pull out of the highway lane. The truck was towed to the shop, and they told me on the phone there was an open recall on the emergency brake. They have not figured out the problem or been able to replicate the issue.

The contact owns a 2023 Ford Maverick. The contact stated that upon turning off the vehicle, the vehicle immediately entered Deep Sleep mode. The contact stated that after entering Sleep Mode, the electronics in the vehicle failed to function properly. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 1,700.

Mileage: 1,700

Turned the corner to accelerate at normal speed up a slight incline, and gas pedal stopped working. Typically when accelerating up a hill, the gauge on the left will move past the green "battery" section and the engine will kick on, but this time nothing happened. The vehicle slowed to a stop, and I put in park, then put in drive again and it worked seemingly fine. No check engine or any other warning lights were on. This issue has been experienced by several people in the Ford Maverick Hybrid online forum, so I'm not alone. I'm concerned that if this happens when turning onto a road, or merging onto a highway, it could be very dangerous.

Six month old Vehicle has failed to start twice in the last 3 days. The dealership looked at the vehicle but didn’t isolate a problem for repair. Fear is that the electrical system will shut down while driving and will lose control of the vehicle in traffic. OR will stop in a dangerous situation hazardous to me or other motorists. This has happened twice in the last 3 days.

We were traveling across the country from CA, MN , KY, WV, VA, PA, NY, MN, WY, ID, NV. CA. 21 July 2023. RR passenger window rolled down and will not roll up -taken to Greenbrier Ford in Lewisburg,WV. They verified “RRWindow won’t roll up. Took door panel apart & tested for power. Both wires going to up circuit & down circuit for RR window gets 12V, either way you push or pull switch. Should only get power one way. Unsure of cause. Will need further diag. Got window to roll up.” 24 July 2023. RR passenger door lock stopped working/stopped functioning. RR door would not lock when key pushed. 29 July 2023 . Dome light/running lights/headlights stopped working. they then would function intermittently. 1 Aug 2023. Took truck to Kimber Lake Ford in Pine River MN. Had Oil changed. They checked for computer codes but nothing came up. They suspected it might be the central computer. Didn’t have time to do more than that. 11 August -bluetooth connection malfunctioned. could not get a plugged in phone synch with music or phone calls. 11 August. called Folsom Lake Ford for appt on 24 August. .

Dead battery