2024 FORD MAVERICK HYBRID Electrical System Problems

On November 9th, the vehicle became undrivable with the following alerts: "Stop safely now", "Pre-collision assist not available", "Check Brake System", "Front Camera Temporarily not available", "service vehicle soon", "service advance trac", "hill start assist not available" The accelerator was non-functional; however, when releasing the brake pedal the vehicle starts to accelerate, without pressing the accelerator. Dealer said they are unable to reproduce the event. This is the second time this has occurred with this vehicle, previously submitted complaint on this same VIN.

Truck is draining its battery after sitting in a downtime period. (6-12 hours) leaving me stranded. This has happened more than 20 times since 12/26/2024. I DO HAVE INFORMATION TO SUBMIT FOR SHOP (VISITS), HOWEVER AT THE TIME I AM FILLING THIS OUT I HAVE NO WAY TO ENTER THAT INFORMATION HERE. THE SHOP HAS HAD THE VEHICLE MULTIPLE TIMES AT THE LONGEST 20days STRAIGHT, UNKNOWN HOW MANY DAYS TOTAL. Most of the shop visits concluded with either battery charges OR battery changes. I have been told by Ford Dealership Maintenance Shop many times they have no idea what is going on with the vehicle. I have digital proof from the Ford app when this happens. My concern is that I have noticed that Ford is removing Digital information off of the app that supports my case. ALSO, They have started to “lose my paper work” when I go to pick up my vehicle from their shop. My vehicle has ONLY been to the dealership shop where I purchased it.

On the Maverick hybrids there has been a battery issue since they first came out in Dec. '21. I first had a 2022 hybrid and would get the message "vehicle is in battery saver mode" frequently. When this would happen I would have no interior lights when I opened the doors and could not start the vehicle or check any information, tire pressure, fuel, etc through my phone app. So charge battery and drive and the message goes away. The dealer did replace the battery once since it was defective. I kept that truck for 26 months and then purchased a 2024 Maverick hybrid in Feb '24 thinking this issue would be resolved. Nope, issue was worse if anything. Started getting the same issue in just a few months. Dealer checked and replaced a defective battery in October 2024. Within 5 weeks started getting the same issues again. Dealer said battery checks good. There seems to be either a parasitic drain on the battery, a software issue regarding the charging of the battery or completely defective flooded batteries. In April 2025 Ford must have realized a problem because they started installing an AGM in the factory on the hybrids. they also issued SSM 53801 which was a software update on the A?C module that could be causing a parasitic drain. I had that done TWICE. Still have the same issue. The dealer says they can find nothing wrong and says I just need to drive my vehicle more, keep it on a battery maintainer and carry a power pack to jump start in case it doesn't start. I have been on a website [XXX] since July 2021 and this has been overwhelmingly the number one complaint about the Maverick hybrid. Ford was supposed to have had a recall in the first quarter for a software update to deal with a deeper charge of the battery but that never happened. We imply that the government step in and have Ford do a recall to replace all the defective flooded batteries with the AGM that they are now installing on the 2025's and/or do the software update promised. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

Repeated failures of accessory battery resulting in powertrain failures. One incident disabled the response of the accelerator. Acceleration was only achieved by releasing the brake pedal and the vehicle slowly accelerated up to approx 35 mph. Battery has been replaced/repaired by dealer 4 times already, with a 5th pending shortly. Accessing the battery to jump start the vehicle requires lifting the back seat, including detaching car seat installed in the rear of the vehicle.

The contact owns a 2024 Ford Maverick. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that the 12-Volt battery had been charged; however, the contact stated that the failure persisted. The manufacturer was not made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 16,148.

Mileage: 16,148

The contact owns a 2024 Ford Maverick. The contact stated that while driving at undisclosed speeds and depressing the brake pedal, the vehicles driving behind contact were getting too close. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 25V095000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). No warning lights were illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.

Mileage: 18,000

My battery will not hold a charge. This will not allow me to remote start or unlock doors. The interior lights don’t come on at night. It happens probably 10 times a month.

The vehicle is 9 month old with less than 12,000 miles. Factory battery repeatedly entered "deep sleep" mode, disabling vehicle remote features and failed to start the engine. Battery test showed sulfation and can no longer function as designed.

4 months after purchase my battery slowly went dead until I had to jump it. Taken in to Dealer 3 times before the first battery was replaced. They installed a higher CCA battery and after 2 months there are signs it is slowly being drained. In November when I first brought this in, I was told there is an SSM 53087, stating there is parasitic voltage draw when the truck is off. The fix for 2022 thru 2024 Mavericks will be coming the 1st quarter of 2025. Here we are and no fix. My dealership said don't worry about it your under warranty and there is no solution yet. But as long as you are under warranty we will replace your battery. I called Ford customer service today and there is still no fix. What happens if battery goes dead while I'm driving, it's a hybrid.

Orignial battery was dead after 60 days of ownership. Vehicle would not start and had to be jump started. Vehicle driven to dealership and battery was replaced.

Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but no lights. The second photo is showing the switch in the on position and no lights.

Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I depressed the gas pedal. I called local dealer service again on [XXX] after reading several reports online of the same or very similar incidents that occurred in earlier model years of Ford Maverick and other models sharing same or similar platform or components. Dealer reset or updated PCM and BCM software. [XXX] … INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12 volt battery systems drains power while in the off position making the cab unsafe because no lighting is available when the truck goes into deep sleep mode (this is caused by the battery drain). This occurs frequently. Lighting the cab is a safety feature in my opinion.

This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.

This is a hybrid vehicle and offers remote features to be able to lock/unlock and start the vehicle through an app. However there is apparently a "known issue" (dealer service department confirmed) with no known fix and an approximate resolution date of mid 2025. the issue is that the 12V battery (not hybrid) drains on its own and begins to fail when the vehicle is not running. They aren't sure of the cause but it could be related to the remote features and causes the battery to be always on or running. We wake up to error messages several times a week on our app that the remote features are unavailable, that the battery is drained, and that we may need to jumpstart the battery and drive it a long time. This has been a safety issue because we have been unable to access the car via app or key remote, needing the physical key, and on occasion have needed to jumpstart the vehicle. We have brought this vehicle to the dealer where they have replaced the battery at least once maybe twice, and the last time confirmed to us that there is not yet a recall but might turn into one because it is a known safety issue and the manufacturer has issued them specific codes and warnings and authorized them to replace and test battery more frequently than usual due to the issue and that a workaround will be announced from the manufacturers to the dealers sometime in 2025. But calling AAA to jumpstart your car just so you can drive it to the dealership when you need to go to work is not a safe way to start your day!

12 volt battery not keeping a charge. Twice vehicle had to be jumped recently. The App reports Battery Saver mode 95% when parked. Dome lights don't work 80% of the time. Remote key fob won't open doors 10% of the time. Have to use key to unlock vehicle Taken to the dealer on 11/1. It stated, "Engineering is currently working on a fix for an intermittent battery draw. Disconnected and tested per SSM 53087. Battery passed. No repairs at this time". The problem has become worse as if battery won't hold a charge. Had to jump vehicle recently. Approximately 1 minutes after turning off the ignition, radio and driver display both say, System shutting down to save battery. I have scheduled a second appointment for 1/31 to see if battery is failing.

The main battery keeps going into battery saver mode and tells me to drive the vehicle to get it out of battery saver (i.e., charge the battery) even after I've driven the vehicle for over an hour. Some people have reported that the main batter goes into battery saver even when the vehicle is running! Also, the collision avoidance is a joke. I've had it come on ONCE when it was nearly unavoidable to hit the car in front of me. If I had already not been taking evasive action, there would have been a collision. The settings saying "warn me at max distance" don't seem to have any effect on this. Not a helpful feature and downright dangerous if one were to depend on it.

My 24 Ford Maverick Hybrid goes into deep sleep so it will not start after sitting for a few days,i have to run a battery tender or battery goes below a certain voltage number and it then goes into deep sleep.Been to dealer twice for same problem they charge the battery and they say it past's Ford's test but you don't drive a few days and goes back into sleep mode unable to start or drive vehicle. I do not drive vehicle everyday but you can not rely on it to work if sitting for a few days to a week.My sales person said Ford is suppose to have a fix first quarter of 2025 but not sure this will happen i hope like hell it does.Been trying to get Ford to replace the battery under warranty so far no luck,but they still need to fix the charging system or get a fix to maintain battery s it does not go dead and leave owner's stranded.

I have a 2024 Ford Maverick Lariat Hybrid with only 1880 miles on it and every 3 days the battery drains from 99% down to 39%. I keep getting the Deep Sleep messages and the dealer refuses to replace the battery. I even got a message saying to drive the vehicle on a day when the vehicle was at the dealer and had been started and driven 6xs that day. Ford released a communications to Service depts but not a fix. Their solution is for the consumer to take their truck to the dealer every 3 days instead of replacing a bad battery. I took truck to dealer 12/31/24, 1/2/25, 1/6/25, and called 1/9/25. First time tech said battery test at 99% then on [XXX] when it was at 39% and he saw the "Drive the vehicle" messages, he started to believe me. Ford needs to fix this because after the 4th time taking it to the dealer and not getting it fixed, it will qualify as a Lemon in TX under the Lemon Law INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2024 Ford Maverick manufactured 9/24 has failed to unlock on two separate occasions with key fob and the interior lights failed to come on when I unlocked the driver door with the mechanical metal key. When I checked the charge status of my battery it was depleted below 75%. I also noticed that the battery was a flooded acid type and is installed under the rear seat within the passenger compartment. The placement of a flooded acid type of battery in the passenger compartment poses a significant danger and risk of acid exposure in the event of a collision.

VEHICLE KEEPS GOING INTO " DEEP SLEEP" MODE. Can ot start and can not get into the vehicle. Requires a jump start and you are left stranded anywhere. Ford told me they are aware of this issue in the hybrid but their engineering department has NO solution. You can be left stranded in unsafe or dangerours places. I bought the vehicle in march 2024, new, so that at 74 years old Iv would have a reliable and safe vehicle.

The contact owns a 2024 Ford Maverick. The contact stated that while the vehicle was turned off and the doors were opened, the interior lights failed to illuminate. On another occasion, while the vehicle was parked for approximately four days, the doors were closed while in Sleep Mode, and none of the exterior lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the battery was not holding a charge, and the battery was replaced. The vehicle was repaired but the failure reoccurred approximately a week later. The vehicle was taken to another dealer where it was diagnosed and determined that a software update needed to be performed. The manufacturer was notified of the failure. The failure mileage was 1,475.

Mileage: 1,475

lost acceleration function on freeway, no error code or warning sound. I didn't lose power just wasn't able to accelerate had to pull over and restart engine for the problem to go away.

It happened twice in 3 days. The first time I lost electrical power, the battery died. I use a trickle charger to recharge it for 4 hours, then it functioned as normal for one day, I went to the dealer for service and they looked at it and said there was nothing wrong and sent me home. On the third day, it died again. All electrical power was lost, the car was locked up, and could not be shifted to neutral for towing. It is now sitting at my driveway waiting for Ford roadside service to tow it to a dealer for diagnostic and services.

The vehicle goes into what they call a sleep mode. It shuts systems down to save the battery. At this point, it’s more of a nuisance than a major problem. Fortunately, every time I got in the vehicle, it started and was fine but what happens is it shuts down all the remote functions, you can’t use your app on the phone go to get in the car at night the interior lights aren’t working. It’s pitch black, just a inconvenience but Ford has no answer that answer was to shut down all the remote functions on the car to me that doesn’t make sense. Why have those features if you can’t use them?

2024 Ford Maverick turned off and gave me a message across dash that said stop safely now. In pulling onto the shoulder was almost hit by traffic from behind. Vehicle would not restart and had to be towed. It took 2.5 weeks to get it repaired. They replaced the high voltage power inverter, one time use bolts, and the high voltage fuse.

2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system

Driving on Baltimore's 695 outer loop traveling south at apx 65-75 mph in the left lane, the truck flashed a warning"stop safely now" all vehicle powertrain was disabled and I, while decelerating uncontrolled, pulled across 4 lanes to a median and waited roadside 3+ hours before ford's roadside collected the truck.

On March 18, 2024, my 2024 Ford Maverick XLT Hybrid had just over 1,000 miles on it. That same night, approximately 20 yards before an upcoming stop sign, I got a big red triangle message on the dash saying STOP SAFELY NOW. When I finally got stopped at the STOP sign, everything shut down. No accelerator, now power and the transmission dial locked after I put it in Park. I could not get it in Neutral to push it out of the intersection. Since it is a front wheel drive vehicle, the front wheels locked also. Thank goodness my husband was with me, family members were traveling behind me AND I know a tow truck owner. Tow truck owner came came and used a code reader. It indicated that there were 9 errors related to HYBRID. He was able to clear 6 of them, but the truck still wouldn't start. He had to drag it up onto the flat bed because the front wheel were locked. He towed it to a local Ford Dealership. They initially said the smart junction box (a module that controls the hybrid battery) had a bad circuit and needed to be replaced (I'm not sure if they meant the smart junction box or the circuit...). The next day, the dealership called again and said they replaced the control module for the Hybrid Battery System. I got the truck back on the 4th day with no charge as everything was covered by warranty, including the tow. Overall, I was satisfied with how the dealership handled the issue. However, the incident seems a bad way to start an automobile relationship. In a group forum for Ford Maverick Hybrid Owners, I met a man who said the same thing happened to him on the highway! The vehicle slowed so quickly he was almost rear-ended by a tractor trailer. If it had to happen to me, I'm glad it happened on a rural back road vs. the four lane highway where I commute approximately 300 miles over 5 days per week. That's my concern - I am worried the same thing might happen to me on the highway with different results than the first time!

On [XXX], I was traveling from Georgia to California in a 2024 Ford Maverick XLT 2.5L Hybrid with approximately 219 miles on the odometer, using cruise control set at 73 mph and in the ECO mode. I'd stopped for gas and upon returning to the highway [XXX]) the vehicle, still using cruise and in ECO mode, experienced an extreme reduction in power and the check engine light illuminated. I pulled over to the shoulder and shut down the engine; restarted the engine and tried to resume driving while changing to normal mode and not using cruise control. The check engine lights was still illuminated and the vehicle would not accelerate and could only travel at about 30 mph. Pulled off the highway at the next exit and had the vehicle towed to a Ford dealership in Birmingham AL. At the dealership, I informed the service advisor about the check engine light and that the Ford app indicated a problem with the high voltage battery coolant pump. During the initial troubleshoot, the mechanic relayed to me the following three potential faults: the high voltage battery cooling pump, a pump in the transmission, and a fault with the battery electronic control module (BECM). The two pumps were replaced and the BECM fault cleared, see attached service invoice. I picked up the vehicle on [XXX] and drove back to Georgia without issue. The odometer currently indicates 869 miles with no issues. Since the vehicle had limited power and was unable to accelerate, especially on an interstate, I consider this type of failure a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)