High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Wife was traveling from work to home when vehicle shut down in the middle of the roadway. Vehicle locked transmission into park. Tow truck driver nor Ford representatives via customer care could provide a means to release the parked truck. Fortunately wife suffered no injuries nor was she rear ended when truck decided to stop running and park. Dealership stated they could see error messages not shared with customer. Dealership could not tell us why vehicle shut down on its own in the middle of the roadway
Wife was traveling from work to home when vehicle shut down in the middle of the roadway. Vehicle locked transmission into park. Tow truck driver nor Ford representatives via customer care could provide a means to release the parked truck. Fortunately wife suffered no injuries nor was she rear ended when truck decided to stop running and park. Dealership stated they could see error messages not shared with customer. Dealership could not tell us why vehicle shut down on its own in the middle of the roadway
Reverse image is freezing, even after the truck’s recall was addressed by a local Ford dealership. This is a safety issue and could potentially cost a life if someone is backing up and the reverse image freezes.
My reverse camera was having intermittent issues consistent with the recall notice where it would freeze and not show a true representation of what was behind the vehicle while in reverse. I had the recall repair work done by my local dealer for the reverse camera and the problem has not been fully resolved. The framerate on the reverse camera is still inconsistent, and the problem has not been fixed entirely. It does not give me confidence that the screen will not freeze again in the future. It appears that the software update put out by Ford does not solve the problem, in my case it made the problem appear differently, but it did not resolve the safety issue. Every time I reverse in my truck, it puts my and others safety in jeopardy. If the reverse camera ever freezes, there is no indication that it has done so. This is problematic if I were in reverse while not moving, and the camera froze with a clear path behind me. If a pedestrian, cyclist, or other vehicle moved into the path of my vehicle while the screen remained frozen and I began to reverse, it is likely that I could back into them without any indication they were there. This is worse than having no reverse camera, as it gives a false sense of security that it is safe to proceed when it may not actually be. It appears that Ford has attempted to solve a hardware issue with a software patch that is insufficient to fix the issue with the freezing reverse camera image, though the true cause is unknown to me. It is unacceptable that after having the problem 'fixed' by an approved dealer the reverse camera is still not acting properly.
Reverse image is freezing, even after the truck’s recall was addressed by a local Ford dealership. This is a safety issue and could potentially cost a life if someone is backing up and the reverse image freezes.
My reverse camera was having intermittent issues consistent with the recall notice where it would freeze and not show a true representation of what was behind the vehicle while in reverse. I had the recall repair work done by my local dealer for the reverse camera and the problem has not been fully resolved. The framerate on the reverse camera is still inconsistent, and the problem has not been fixed entirely. It does not give me confidence that the screen will not freeze again in the future. It appears that the software update put out by Ford does not solve the problem, in my case it made the problem appear differently, but it did not resolve the safety issue. Every time I reverse in my truck, it puts my and others safety in jeopardy. If the reverse camera ever freezes, there is no indication that it has done so. This is problematic if I were in reverse while not moving, and the camera froze with a clear path behind me. If a pedestrian, cyclist, or other vehicle moved into the path of my vehicle while the screen remained frozen and I began to reverse, it is likely that I could back into them without any indication they were there. This is worse than having no reverse camera, as it gives a false sense of security that it is safe to proceed when it may not actually be. It appears that Ford has attempted to solve a hardware issue with a software patch that is insufficient to fix the issue with the freezing reverse camera image, though the true cause is unknown to me. It is unacceptable that after having the problem 'fixed' by an approved dealer the reverse camera is still not acting properly.
On [XXX] brought Maverick 24 2.0L gas AWD on Electronic Control Unit ( ECU) to Ford Dealer#3 PJ Ford. Was advised Hybrid trucks have ECU on inside bulkhead rear cab wall behind flip down seat. However on later 2.0 L options gas are mounted behind driver side front bumper near and behind front driver side plastic/ fabric wheel well parallel to shot axel ( CVJ) approximately 12 high from ground. Upon first truck was engine started to stall due to water spay entering uncovered rear of plastic axel. Having other Broncos and Range Rover Sport filed complaint with FMC today after requesting to have ECU relocated to where Hybrid are mounted : PJ FORD service mgr. refused and FMC stated bring to another Ford dealer Bayville Ford 14 miles to south on Thursday 4/10/25 for second warrantee claim. I am afraid that in heavy rain with road flooding over 12" the engine will die and cause a rear end collision. I have waited 90 days on recall 24S59 real view camera freezing now have to get out to measure one foot of road water or waves from other trucks assembled properly. I will keep Maverick for sunny days until FMC correct " mis Assembly " of ECU in Mexico Assembly factory. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX] brought Maverick 24 2.0L gas AWD on Electronic Control Unit ( ECU) to Ford Dealer#3 PJ Ford. Was advised Hybrid trucks have ECU on inside bulkhead rear cab wall behind flip down seat. However on later 2.0 L options gas are mounted behind driver side front bumper near and behind front driver side plastic/ fabric wheel well parallel to shot axel ( CVJ) approximately 12 high from ground. Upon first truck was engine started to stall due to water spay entering uncovered rear of plastic axel. Having other Broncos and Range Rover Sport filed complaint with FMC today after requesting to have ECU relocated to where Hybrid are mounted : PJ FORD service mgr. refused and FMC stated bring to another Ford dealer Bayville Ford 14 miles to south on Thursday 4/10/25 for second warrantee claim. I am afraid that in heavy rain with road flooding over 12" the engine will die and cause a rear end collision. I have waited 90 days on recall 24S59 real view camera freezing now have to get out to measure one foot of road water or waves from other trucks assembled properly. I will keep Maverick for sunny days until FMC correct " mis Assembly " of ECU in Mexico Assembly factory. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown, My 2024 Ford Maverick has now twice got stuck in reverse (shifter indicates it is in reverse) though the dash shows park and I was unable to start the truck after removing my key and waiting a few moments it would act normal and let me start my truck. The last time it happened I was in the dealer lot and told my sales representative but we couldn’t replicate the problem he said next time it happens to record it and see if it becomes a trend that it would be covered under warranty but until it is replicable they could not do anything I don’t know when or why it happens. I just wanted to report it because I’m not sure if it’s only happening to me or if it is effecting others as well.
Unknown, My 2024 Ford Maverick has now twice got stuck in reverse (shifter indicates it is in reverse) though the dash shows park and I was unable to start the truck after removing my key and waiting a few moments it would act normal and let me start my truck. The last time it happened I was in the dealer lot and told my sales representative but we couldn’t replicate the problem he said next time it happens to record it and see if it becomes a trend that it would be covered under warranty but until it is replicable they could not do anything I don’t know when or why it happens. I just wanted to report it because I’m not sure if it’s only happening to me or if it is effecting others as well.
Upon exiting my garage I always stop to close the door. My driveway has incline. I begin to roll back, hit the breaks several times with no engagement, begin pumping the brake pedal several times, no response. Continued to roll in reverse going across the street and hit neighbor's park car in their driveway. Police Officer noted that brake pedal was very low upon applying brakes and a hiss sound of like a vacuum or pressure lost. Reported a claim to insurance company. I never observed any indication of faults. Had truck toed to Greiner Ford to be inspected and or repaired. They said they could not find anything wrong with brake system or electronics. Since the incident I have reviewed by Ring camera video of that day and noticed that the DRL lights were flashing like a turn signal light which are not supposed to do. Truck is presently at Greiner Ford Collision Center for repair of damage to drive side rearend. I will have Greiner reinspect once collision damage is repaired and advise them of the flashing DRL's Other problems encountered prior to this incident: 1. Several times with adaptative cruise on and lane departure on there has been several notifications of cancelations were noted. 2. Several times horn has sounded when opening door with truck turned off. 3. Pre collision notification without anything in front of truck. I will also note that after receipt of new vehicle, approximately 1 to 2 months the truck was updated with new software.
Upon exiting my garage I always stop to close the door. My driveway has incline. I begin to roll back, hit the breaks several times with no engagement, begin pumping the brake pedal several times, no response. Continued to roll in reverse going across the street and hit neighbor's park car in their driveway. Police Officer noted that brake pedal was very low upon applying brakes and a hiss sound of like a vacuum or pressure lost. Reported a claim to insurance company. I never observed any indication of faults. Had truck toed to Greiner Ford to be inspected and or repaired. They said they could not find anything wrong with brake system or electronics. Since the incident I have reviewed by Ring camera video of that day and noticed that the DRL lights were flashing like a turn signal light which are not supposed to do. Truck is presently at Greiner Ford Collision Center for repair of damage to drive side rearend. I will have Greiner reinspect once collision damage is repaired and advise them of the flashing DRL's Other problems encountered prior to this incident: 1. Several times with adaptative cruise on and lane departure on there has been several notifications of cancelations were noted. 2. Several times horn has sounded when opening door with truck turned off. 3. Pre collision notification without anything in front of truck. I will also note that after receipt of new vehicle, approximately 1 to 2 months the truck was updated with new software.