2022 FORD MUSTANG MACH E Vehicle Speed Control Problems

I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me.

Shortly after purchasing my vehicle on [XXX], specifically on [XXX] a significant malfunction was encountered, indicated by the 'Front Camera Fault Service Required' and 'Pre-Collision Assist Not Available' warnings. Returning to the dealership on May 5th, the manager misinformed, stating the issue was a recall and required service at a Ford dealership. However, upon contacting Ford Lincoln with the VIN, it was discovered these codes are not associated with any recall. I returned to the dealership, provided them the printout from Ford Lincoln explaining the codes and how it's not a recall. They then told me that they will not honor the repairs due to me exceeding my 30-day extension. I proceeded to leave and said I'll deal with it when it poses a problem. After a resent software update, a new code popped up saying "Door Fault Service Required". July 2025 Koons Ford picked my car up and they confirmed that the issues documented in the attached photos are not covered by any recalls. However, this experience is further corroborated by attached photos and testimony from others reporting identical recurring problems since 2022. You can reference to the [XXX] " for the other vehicle owner's testimony. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford Mustang Mach E. The contact stated that while driving approximately 20 MPH and pressing the brake pedal to stop, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. Before the crash, the pre-collision warning had activated, but the vehicle did not stop. The front end of the had sustained severe damage but no bags deployed. No injuries were reported. A police report was taken at the scene, and the vehicle was later towed to a nearby collision facility. The cause of the failures has not yet been determined. The manufacturer and local dealer have not yet been contacted. The failure mileage was 19,100.

Mileage: 19,100

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while reversing at slow speeds in a parking area, the vehicle suddenly independently accelerated. The contact briefly lost control of the vehicle and came to a complete stop after striking the curb. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.

Mileage: 17,000

My car lunges forward randomly. I have called ford and went to ford several times.

I have had 14 incidents over two years where this vehicle suddenly, rapidly accelerates from slow speed, usually less than 15 mph, and six of those incidents had a near collision. Most of the incidents happen in a parking lot or drive-thru and require immediate fast braking to avoid collision. This sudden, unexpected acceleration has been widely discussed on the Mach-E Forum and there is general agreement the cause is inadvertent engaging cruise control by accidentally hitting an overly sensitive button on the steering wheel when the hands are in the 9 to 3 position. I have reviewed all related threads on the forum and counted 36 different owners who have experienced this same problem, most reporting near collisions and serious concerns for safety. Some posters have described possible remedies.

There is an issue with the vehicle displaying the speed when operating. I have experienced this issue randomly over the past year. The speed is typically displayed on the information cluster screen above the steering wheel. I have photo and video of the issue but the Upload File button is not working on your website. The only resolution so far has been to restart the vehicle. It does not appear that this can be resolved while the vehicle is ON.

Ford did an update recently, 6.8.0, which obscures the speedometer and moved it to far right of the IPC making it difficult to see now when driving. This is safety issue and I like to have the speed of my vehicle right in front me where it should be.

While driving on I-40 East between Raleigh, NC and Benson, NC I was trying to use the Blue Cruise self driving feature on my Mache. The system is frightening to me because it tends to default towards the marker between lanes and requires more attention than so called hands free driving is supposed to need. However, in this situation, there was a stretch of the highway where the lane markers were half white and then half black stripes. When I hit that stretch the car veered over the lane markers into the passing lane and if I hadn't resumed control, would have taken me completely into the other lane. The dash indicated that the system was in control of the car for the entire time. It had not disengaged at any point.

On 3 occasions in the past month I have been driving down the road and, without any action from me, cruise control has turned itself on, with a speed set above the speed limit. I noticed it because the car accelerated to reach the target speed (which was an unsafe speed). I immediately braked and turned off the cruise control. The first two times it happened, I was pretty sure I had not accidentally activated cruise control by touching the button on the steering wheel. The third time, I was on a straight stretch of highway and was 100% sure I had done nothing to activate cruise control I had not used cruise control at any point from the time I turned on the car until the time this happened. I was between 10 and 15 minutes into my trip when this occurred.

On at least 8 occasions the car unintentionally shifted into cruise control and accelerated immediately. This usually happened while driving under 30 mph and rapidly accelerated to a much higher speed, sometimes set as high as 70 mph. On 3 occasions this happened in a parking lot and 2 occasions in a bank drive thru with a vehicle only a few feet in front of me. Immediate emergency braking was required to avoid an accident with two very close calls within 1-3 feet of vehicle in front of me. This experience has been reported by numerous persons on the Mach E Forum (similarly complaining of near accidents) and the general conclusion is that the button that activates cruise control is both unnecessarily super sensitive and poorly located so that it is engaged by the lightest touch of your left palm, base of your left thumb, or another finger as you move it across the steering wheel. Please note that the form below does not allow for numerous occurrences.

The cruise control is activated by the slightest touch of the button. Running the heel of your hand over the button will activate it. The button acts like a screen touch rather than a button.

I am randomly receiving the errors: "Front Camera Fault" "Pre-Collision Assist Not Available" Also, my cruise control no longer works while this error is active. Error will clear itself after a few minutes, but will still pop up from time to time.

THE BATTERY ENERGY CONTROL MODULE RECALL SOFTWARE UPDATE WAS COMPLETED ON MY VEHICLE ON SEPTEMBER 22ND 2022 AT 1203 PM AT GOSCH FORD OF HEMET. UPON LEAVING AROUND A MILE DOWN THE ROAD I WAS DRIVING AROUND A CORNER. WHILE IN THIS CORNER MULTIPLE THINGS HAPPENED AT THE SAME EXACT MOMENT. MY TRACTION LIGHT MOMENTARILY FLASHED ALONG WITH A SERVICE WRENCH. VEHICLE SKID PARTIALLY OFF-ROAD INTO THE DITCH. I LOST CONTROL FOR A BREIF MOMENT BUT WAS ABLE TO GAIN CONTROL BEFORE CRASHING. MY SPEED WAS DRASTICALLY REDUCED TO ABOUT 1/3 OF ITS NORMAL POWER. THE VEHICLE WOULD STILL DRIVE JUST MUCH SLOWER. UPON THIS HAPPENING I IMMEDIATELY TOOK MY VEHICLE BACK TO THE DEALERSHIP. THIS RECALL WAS VERY VAGUE. WHEN I WAS AT THE DEALERSHIP I INITIALLY ASKED THE FORD SERVICE SALESMAN DANIEL VENTURA IF THIS SOFTWARE CHANGED ANY ASPECT OF MY VEHICLES PERFORMANCE. HE THEN READ THE RECALL LETTER AND SAID IF IT DID IT NORMALLY WOULD SAY IT EITHER IN THE RECALL ITSELF OR THE LETTER FORD SENDS YOU THEY WOULD NORMALLYSAY IT IN IT. IT DID NOT MENTION THAT WHILE DRIVING THRU A CORNER IF YOU LOOSE POWER IN THE CAR DUE TO A BATTERY CONTROL MODULE FAILURE THAT YOU MAY LOOSE TRACTION AND LOOSE CONTROL OF THE CAR MOMENTARILY. THIS IS A VERY UNSAFE DRIVING CONDITION. FURTHERMORE WHEN I LEFT THE DEALERSHIP THE CAR DROVE DIFFERENTLY. IT SEEMED LIKE THE HORSE POWER WAS ABOUT 5-10 HP LESS THEN WHEN PURCHASED. IT FELT A LITTLE WEIRD TO GET USED TO DRIVING DOWN THE ROAD SINCE IT HAD A LITTLE BIT MORE PUSH THEN BEFORE. I MENTION THIS BECAUSE I BELIEVE THAT AS A CONSUMER I HAVE A RIGHT TO KNOW THE SOFTWARE THAT IS GOING INTO MY CAR. IF ANY ADVERSE REACTION THAT MAY CAUSE ME A DIFFERENT DRIVING EXPERIENCE OR PUT MY LIFE AT RISK OF CRASHING SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL OR THE LETTER FORD HAD SENT US IN THE RECALL. I AM A FIRM BELIEVER THEY DO NOT WANT TO TELL US THAT THIS VEHICLE IS STILL NOT SAFE TO DRIVE AS WHAT HAPPENED TO ME HAVING THE BATTERY CONTROL MODULE FAILURE DURING CORNERING.

The contact owns a 2022 Ford Mustang. The contact stated while pulling into a parking spot at approximately 2 MPH and had not yet placed the vehicle in park, the vehicle had an unintended acceleration. The contact stated no warning light was illuminated. The vehicle crashed into a light post, ran over the post, and crashed into a back of a building. The vehicle had damage to the hood, grill and bumper and also to the undercarriage. The contact said he had not suffered any injuries. The police were on the scene and filed a report. The contact had the vehicle towed to a collision repair shop. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V333000 (Vehicle Speed Control, Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.

Mileage: 7,500

Vehicle had an unintended acceleration resulting in crash in a parking lot.

Adaptive cruise control fault, pre-commission sensors not working, anti-lock break fault, restraint fault, tire pressure fault, dash turns off while driving which makes unable to see speed driving.