12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Suspension Complaints

Showing 12 of 12
Feb 7, 2020 80,000 mi

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES WHERE IT WAS DIAGNOSED THAT THE SWAY BAR AND THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAFE TECH AUTO GLASS- JOE MYERS FORD 16634 NORTHWEST FWY, HOUSTON, TX 77040 WHERE THEY INFORMED THE CONTACT THAT THERE WAS NO RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Feb 7, 2020 80,000 mi

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES WHERE IT WAS DIAGNOSED THAT THE SWAY BAR AND THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAFE TECH AUTO GLASS- JOE MYERS FORD 16634 NORTHWEST FWY, HOUSTON, TX 77040 WHERE THEY INFORMED THE CONTACT THAT THERE WAS NO RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Feb 4, 2013 53,300 mi

DURING SAFETY INSPECTION, ON A 2009 FORD MUSTANG, LOWER BALL JOINTS WERE DISCOVERED AS DEFECTIVE. PREMATURE FAILURE, VEHICLE HAS LESS THAN 53,000. *TR

Feb 4, 2013 53,300 mi

DURING SAFETY INSPECTION, ON A 2009 FORD MUSTANG, LOWER BALL JOINTS WERE DISCOVERED AS DEFECTIVE. PREMATURE FAILURE, VEHICLE HAS LESS THAN 53,000. *TR

Sep 26, 2012 20,000 mi

DURING SAFETY INSPECTION DEALER DISCOVERED RIGHT BALL JOINT HAD FAILED. AND RIGHT STABILIZER ROD WAS ROTTED AWAY. DEALER REPLACED BOTH PARTS. CAR WAS AT 20,000 MILES AT TIME OF THIS REPLACEMENT. AND NO LONGER UNDER WARRANTY! *TR

Sep 26, 2012 20,000 mi

DURING SAFETY INSPECTION DEALER DISCOVERED RIGHT BALL JOINT HAD FAILED. AND RIGHT STABILIZER ROD WAS ROTTED AWAY. DEALER REPLACED BOTH PARTS. CAR WAS AT 20,000 MILES AT TIME OF THIS REPLACEMENT. AND NO LONGER UNDER WARRANTY! *TR

Apr 25, 2012 60,000 mi

TL* THE CONTACT OWNS A 2009 FOR MUSTANG. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP TO HAVE THE BRAKES INSPECTED, THE REPAIR SHOP DISCOVERED THAT THE FRONT BALL JOINTS WERE FAILING.THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE AWARE OF THE PROBLEMS WITH THE BALL JOINTS ON THIS MODEL VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000.

Apr 25, 2012 60,000 mi

TL* THE CONTACT OWNS A 2009 FOR MUSTANG. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP TO HAVE THE BRAKES INSPECTED, THE REPAIR SHOP DISCOVERED THAT THE FRONT BALL JOINTS WERE FAILING.THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE AWARE OF THE PROBLEMS WITH THE BALL JOINTS ON THIS MODEL VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000.

Aug 10, 2011 20,000 mi

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE PARKED, THE CONTACT PLACED THE GEAR SHIFTER INTO DRIVE AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE TP SENSOR OF THE THROTTLE BODY NEEDED TO BE REPLACED BECAUSE IT FRACTURED. IN ADDITION, THE GEAR KIT AND BEARINGS WERE REPLACED. THE METAL FILINGS FROM THE REAR AXLE ASSEMBLY WERE ALSO CLEANED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Aug 10, 2011 20,000 mi

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE PARKED, THE CONTACT PLACED THE GEAR SHIFTER INTO DRIVE AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE TP SENSOR OF THE THROTTLE BODY NEEDED TO BE REPLACED BECAUSE IT FRACTURED. IN ADDITION, THE GEAR KIT AND BEARINGS WERE REPLACED. THE METAL FILINGS FROM THE REAR AXLE ASSEMBLY WERE ALSO CLEANED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Oct 29, 2009 12,000 mi

TL*THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE THE CONTACT WAS HAVING HIS VEHICLE EXAMINED BY THE DEALER FOR A MINOR CRASH, HE WAS INFORMED THAT THE DRIVER SIDE BALL JOINT WAS EXPERIENCING PREMATURE WEAR FOR THE AGE OF THE VEHICLE. THERE WERE NO PRIOR WARNING SIGNS. THE CURRENT AND FAILURE MILEAGES WERE 12000.

Oct 29, 2009 12,000 mi

TL*THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE THE CONTACT WAS HAVING HIS VEHICLE EXAMINED BY THE DEALER FOR A MINOR CRASH, HE WAS INFORMED THAT THE DRIVER SIDE BALL JOINT WAS EXPERIENCING PREMATURE WEAR FOR THE AGE OF THE VEHICLE. THERE WERE NO PRIOR WARNING SIGNS. THE CURRENT AND FAILURE MILEAGES WERE 12000.