2011 FORD MUSTANG Air Bags Problems

125 complaints about Air Bags

125
Complaints
9
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (125)

Dec 29, 2023

The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver’s side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The vehicle was not diagnosed or repaired. The manufacturer had was not notified of the failure. The failure mileage was approximately 123,000.

Mileage: 123,000

Feb 14, 2020

I HAVE HAD THIS RECALL FIXED LAST FEB. I HAVE CALLED THE FORD DEALERSHIP WHERE IT WAS COMPLETED AND PRESTON SAYS THAT IT WAS COMPLETED ON 2/16/19 AT PRESTON FORD IN HERMITAGE AND THE INFORMATION HAS BEEN SUBMITTED AND CORRECT ON THE FORD WEBSITE.

Jan 21, 2020 Crash

TL* THE CONTACT'S WIFE OWNED A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE HIS WIFE DRIVING AT 30 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND HIT HER ON THE FRONT DRIVER SIDE PILLAR. THE AIR BAG DID NOT DEPLOY. THE CONTACT TOOK HIS WIFE TO THE HOSPITAL WHERE SHE SUFFERED A CONCUSSION AND TWO HERNIATED DISCS; IT WAS UNKNOWN IF THE OTHER DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS FILED (#159951319-M). THE VEHICLE WAS TOWED TO A TOW LOT AND WAS DEEMED DESTROYED. THE VEHICLE REMAINED UNDER INVESTIGATION. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED BUT HAD NOT OFFERED ANY ASSISTANCE. THE CONTACT MENTIONED THAT THE AIR BAGS WERE REPLACED IN DECEMBER OF 2018 UNDER A RECALL. THE FAILURE MILEAGE WAS 101,105.

Mileage: 101,105

Jul 26, 2019

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING, THE DRIVER'S SIDE, AND PASSENGER'S SIDE FRONTAL AIR BAGS ALONG WITH THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THERE WERE INJURIES SUSTAINED IN THE DEPLOYMENT DUE TO THE CONTACT PLACING HER HAND BEFORE HER FACE. MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS TAKEN TO NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350, (678) 809-5711) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) HOWEVER, THE DEALER DECLINED TO REPAIR THE VEHICLE, STATING THAT THE AIR BAGS WERE ALREADY DEPLOYED. ADDITIONALLY, THE VEHICLE HAD BEEN REPAIRED UNDER RECALL CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

May 28, 2019

TAKATA RECALL: FORD DEALER IN STATEN ISLAND DOES NOT HAVE THESE PARTS. I WAS TOLD THERE IS A MILLION PEOPLE AHEAD OF ME AND WILL BE NOTIFIED WHEN PARTS ARRIVE. I WAS ALSO TOLD THIS IS NOTHING TO WORRY ABOUT.

Nov 30, 2018

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD STORE SAN LEANDRO AT (510) 352-2000 (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 24, 2018

TAKATA RECALL. I HAVE RECEIVED SEVERAL NOTICES FROM FORD REGARDING THIS RECALL SINCE OCTOBER 2016. AT THAT TIME, I CONTACTED SAM PACK FORD CARROLLTON, TX DEALERSHIP TO SCHEDULE SERVICE AND WAS TOLD THE PARTS WERE NOT AVAILABLE. SINCE THEN, I'VE MADE THREE MORE ATTEMPTS WITH NO RETURN CALL FROM THEM.

Oct 29, 2018

DEFECTIVE AIRBAG

Mileage: 13

Oct 28, 2018

I RECEIVED A CARD IN THE MAIL TOO CHECK ON MY CAR IF IT HAD A TAKATA AIRBAG RECALL

Oct 27, 2018

TAKATA RECALL: FORD HAS NOT BEEN ABLE TO PROVIDE ACCEPTABLE AIRBAG REMEDY YET THAT CAN BE IMPLEMENTED BY CUSTOMER. THEY SEND NOTICES BUT ONCE CONTACTED ARE UNABLE TO SCHEDULE A REPAIR

Mileage: 30,000

Oct 22, 2018

I AM ON ACTIVE DUTY AND IS STATIONED OVER SEAS LIVING IN GERMANY. I HAVE BEEN HERE FOR THREE YEARS AND NO FORD HERE CAN NOT GET THE PARTS I NEED FOR MY RECALL.

Oct 22, 2018

GOT A RECALL ON BOTH AIR BAGS TOOK MY CAR IN TO HAVE IT DONE COULD NOT GET IT DONE FOR MONTHS THE FIRST AIR BAG THEN WENT TO GET SECOND RECALL ON THE 2ND AIR BAG COULD NOT GET APPT. FOR MONTHS AND THEN THEY DID NOT HAVE THE AIR BAGS FOR MONTHS NOR DID THEY BOTHER TO CALL WHEN THEY CAME . WAS NEVER ASKED ABOUT GETTING A RENTAL AT ALL. STILL HAVING PROBLEMS WITH AIR BAGS NOT BEING FIXED GOING ON SEVERAL MONTHS MORE STILL NO RENTAL CAR STILL DRIVING MY CAR STILL A PROB,EMBWITH AIR BAGS NOT BEING FIXED AND DANGEROUS. NO RENTAL CAR STILL GOING IN ON OCT. 31 FOR THEM TO FIX AIRBAGS BUT STILL NO RENTAL CAR IN DANGER WHEN DRIVING CAR.

Oct 19, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MULTIPLE DEALERS, INCLUDING FIVE STAR FORD STONE MOUNTAIN (3800 US-78 SNELLVILLE, GA 30039) STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS SHOULD BE AVAILABLE, BUT THEY DID NOT KNOW WHICH DEALER HAD THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 10, 2018

TAKATA RECALL, RECEIVED NOTICE ABOUT FAULTY AIR BAGS IN 2016. REPLACED DRIVE SIDE IN DEC 2016. PASSENGER SIDE NOT AVAILABLE YET. RECEIVED NOTICE OF PARTS AVAILABLE FEB 2018. CALL FOR REPAIR MARCH 2018. WAS TOLD PART WAS NOT AVAILABLE FOR RECALL CUSTOMERS YET. I WAS PUT ON A LIST FOR THE "RECALL PARTS" AND THAT THEY WOULD CONTACT WHEN AVAILABLE. CALLED AGAIN IN MAY MADE APPOINTMENT TO GET GET REPLACED. WHEN ARRIVED AT DEALER, I WAS TOLD THEY HAVE THE PART PUT NOT FOR ME BECAUSE THERE IS A DIFFERENT PROCESS NOW TO ORDER "RECALL PARTS". I WAS PUT ON ANOTHER LIST. CALLED AND CAME IN AGAIN AUG 10 2018. WAS TOLD THAT I WAS NOT A THE "NEW" LIST TO ORDER "RECALL PARTS". I WAS TOLD THE PROCESS HAS CHANGED 5 TIMES SO THE OTHER PROCESS DID NOT COUNT. I WAS INFORMED BY SERVICE MANAGER THAT HE WOULD NOT RISK HIS FAMILY IN THE FRONT PASSENGER SEAT. WAS TOLD ONLY USE THE BACK SEATS. THIS IS NOT PRACTICAL FOR DAILY USE AND PUTS UNDUE RISK TO FAMILY AND FRIENDS TO SERIOUS INJURY OR DEATH. FORD HAS BREACHED IT'S DUTY TO PREFORM NEED REPAIRS IN A TIMELY MANNER. ALL REPAIR ATTEMPTS WERE MADE AT FORD OF ESCONDIDO, CA. AFTER I STATED I WOULD LOG A FORMAL COMPLAINT THE SERVICE MANAGER WAS ABLE TO FIND THE PART AND WILL COMPLETE REPAIR. THIS JUST SEEMS LIKE AN ATTEMPT TO NOT FIX THE ISSUE DUE TO FINANCIAL CONSIDERATIONS.

Jul 24, 2018

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD *JS

Jun 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BILL JARRETT FORD INC., 1305 US HIGHWAY 27 NORTH, AVON PARK, FLORIDA 33825) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 5, 2018

TAKATA AIRBAG. MY AIRBAGS HAVE BEEN RECALLED FOR TWO YEARS FORD WAS ABLE TO REPLACE THE DRIVER SIDE AIRBAG AFTER ONE YEAR EARLIER THIS YEAR THEY SENT ME A LETTER THAT SAID THE PARTS WERE INTO FIX THE PASSENGER SIDE AIRBAG I CALLED EVERY FORD DEALER AROUND AND NO ONE HAD ANY PARTS TO FIX MY AIRBAG I WAS TOLD BY DEALERS KEEP CALLING US BACK UNTIL WE SEE IF WE HAVE SOME PARTS IN YESTERDAY I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME MY NAME SHOULD'VE BEEN PUT ON A LIST AND THAT I HAD FIVE MORE WEEKS TO WAIT I HAVE ESSENTIALLY BEEN UNABLE TO USE MY CAR TO TRANSPORT ANY PASSENGERS FOR OVER TWO YEARS I HAVE CONTACTED FORD SEVERAL TIMES AND NOT RECEIVED ANY KIND OF RESPONSE

Mileage: 90,000

Jun 1, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KARL KLEMENT FORD (2670 U S 287, DECATUR, TX 76234, (940) 627-1101) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 21, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS FORD (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) VERIFIED THAT THE PART TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 12, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED A SECOND RECALL NOTICE FROM THE FORD MANUFACTURER AND WAS INSTRUCTED TO CONTACT A LOCAL DEALER TO SCHEDULE A REPAIR APPOINTMENT SINCE THE PARTS WERE AVAILABLE. TAMIAMI FORD (1471 AIRPORT PULLING RD N, NAPLES, FL 34104, (239) 643-3673) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM PARTS AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 9, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (GARY SMITH FORD, 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: #CAS14072757. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 8, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECENTLY PURCHASED THE VEHICLE FROM PALM COAST FORD (1150 PALM COAST PKWY SW, PALM COAST, FL 32137, (386) 447-3380) AND WAS NOT INFORMED OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) BEFOREHAND. THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER MONTHS LATER, WHICH INDICATED THAT PARTS WERE AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT THE CONSUMER STATED THE AIRBAGS WERE FIXED. *TR

Feb 7, 2018

MY PASSENGER AIR BAG LIGHTS STARTED COMING ON WHEN ON ONE WAS THERE. THEN IT STARTED TURNING ON THE AIR BAG LIGHT ON THE DASH. IT DIDN'T MATTER WHAT WAS IN THE SEAT IF ANYTHING THE LIGHT WOULD COME ON. I HAVE BEEN SITTING IN THE SEAT AND ONE MINUTE NO LIGHT THEN THE NEXT LIGHT IS ON INCLUDING ON THE DASH. DOESN'T MATTER HIGHWAY CITY OR HOW FAR YOU DRIVE.

Mileage: 88,000

Feb 7, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER THREE MONTHS AGO. THE DEALER (DOHERTY FORD, 4223 PACIFIC AVE, FOREST GROVE, OR 97116) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. RECENTLY, THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 23, 2018

TAKATA RECALL...I'VE CONTACTED A NUMBER OF FORD AND LINCOLN DEALERS IN PALM BEACH COUNTY FLORIDA. I'M BEING TOLD THAT THE PASSENGER SIDE AIRBAG REPLACEMENTS ARE NOT AVAILABLE.

Jan 16, 2018

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN SANG FORD LINCOLN IN GALLIPOLIS, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 30, 2017

TAKATA RECALL MY PASSENGER AIR BAG HAS NOT BEEN REPLACED AND LEAVES PASSENGERS OF THIS VEHICLE IN HARMS WAY IF IN INFLATES DO TO A COLLISION.

Dec 28, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (VAN HORN HYUNDAI OF FOND DU LAC, N6652 ESTERBROOK RD, FOND DU LAC, WI 54936, (920) 924-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WORLD FORD PENSACOLA, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, PHONE NUMBER: 850-476-9050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Dec 15, 2017

TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD IN MID 2016 THAT BOTH THE DRIVER AIRBAG (15S21) AND PASSENGER AIRBAG *16S26) WERE RECALLED. FORD REPLACED THE PASSENGER AIRBAG BUT TO DATE TELLS ME THERE ARE NO PARTS TO REPLACE THE DRIVERS AIRBAG. I AM TOLD THAT IF THE BAG INFLATES THE DRIVER COULD BE KILLED. SO, WHY CAN'T FORD, IN OVER A YEAR, GET REPLACEMENT PARTS?

Dec 7, 2017

TAKATA RECALL, I HAVE BEEN WAITING MORE THAN A YEAR TO HAVE THE AIRBAG REPLACED.

Mileage: 48,000

Nov 27, 2017 Crash

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Mileage: 65,000

Nov 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 27, 2017

TAKATA RECALL" THE PASSENGER AIRBAG WAS NEVER REPLACED SINCE THE START OF THE AIRBAG RECALL..

Nov 14, 2017

TAKATA RECALL. REPLACEMENT AIR BAGS ARE UNAVAILABLE

Mileage: 23,000

Nov 5, 2017

TAKATA RECALL - I RECIEVED A RECALL NOTICE LAST YEAR TO GET MY AIR BAG ON THE PASSENGER SIDE FIXED, AND IT STILL IS NOT FIXED!

Nov 3, 2017

TAKATA RECALL DEALER CANT GET PARTS

Oct 31, 2017

TAKATA RECALL. I HAVE TRIED TO OBTAIN A REPLACEMENT AIRBG FOR THE PASSENGER SIDE SINCE 2016-07-21. I WAS TOLD THEN MY SERVICE MANAGERS THAT THERE ARE NO REPLACEMENTS AVAILABLE AND HAVE BEEN TRYING EVER SINCE TO OBTAIN ONE.

Oct 31, 2017

TAKATA AIRBAG: FORD INC HAS FAILED TO RESOLVE THE PASSENGER SIDE AIRBAG AFTER NEARLY 18 MONTHS, DESPITE SEVERAL EMAILS AND TELEPHONE CALLS. THEIR EMAIL INDICATES THAT CERTAIN REGIONS OF THE COUNTRY, SUCH AS THOSE WITH HIGH TEMPERATURES AND HUMIDITY ARE BELIEVED TO HAVE THE HIGHEST RISK OF FAILURE AND ARE PRIORITIZED. I LIVE IN NORTH CENTRAL FLORIDA -- WHICH MEETS THE CRITERIA THEY HAVE ESTABLISHED BUT THEY CONTINUE TO STATE THEY HAVE NO REPLACEMENT AIRBAGS. IN ADDITION TO THE POTENTIAL PHYSICAL RISK I AM CONCERNED THAT THE VALUE OF THE VEHICLE IS SUBSTANTIALLY REDUCED IF THIS IS NOT CORRECTED AND REQUIRING ME TO RETAIN THE VEHICLE UNTIL THEY MANAGE TO RESOLVE THE PROBLEM DEPRECIATES THE WORTH OF THE VEHICLE AT SALE OR TRADE-IN.

Mileage: 74,000

Oct 30, 2017

TAKATA RECALL. TAKATA HAS DECLARED BANKRUPTCY (CH 11 CASE NO. 17-11375 (BLS)) AND SENT OUT POSTCARDS THAT STATES: "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." THIS RECALL HAS BEEN IN EFFECT FOR OVER A YEAR, AND MULTIPLE CONTACTS WITH LOCAL DEALERSHIPS HAVE LED NO WHERE AS THEY STATE THAT THE PARTS ARE NOT YET AVAILABLE.

Oct 29, 2017

TAKATA RECALL I WAS NOTIFIED ABOUT TWO YEARS AGO THAT FORD WAS WAITING ON THE PART TO REPAIR THE RECALL I HAVE NOT HEARD FROM FORD AND I AM STILL DRIVING A DANGEROUS CAR THAT COULD KIOLL OR MAIM ME.

Mileage: 63,000

Oct 24, 2017

TAKATA RECALL I'M STILL WAITING FOR AVAILABLE PARTS TO FIX THE PASSENGER AIRBAG IN MY VEHICLE. THE DRIVER'S SIDE WAS REMEDIED RATHER QUICKLY A FEW YEARS AGO BUT HAVE YET TO RECEIVE NOTICE THAT THE PASSENGER SIDE CAN BE REPLACED. NOW, TODAY, I RECEIVED NOTICE THAT TAKATA HOLDINGS IS FILING FOR CHAPTER 11 BANKRUPTCY, WHICH LEAVES ME TO BELIEVE THE COMPANY WILL DISSOLVE OR BE SOLD "FREE AND CLEAR" LEAVING ME (AND MANY OTHERS) WITH A VEHICLE THAT WILL NEVER BE PROPERLY MADE WHOLE.

Oct 24, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 23, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD (5041 FORD PKWY, BESSEMER, AL 35022; 205-491-0000) AND WAS INFORMED THAT THE MANUFACTURER HAD NOT AUTHORIZED A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 22, 2017

TAKATA RECALL. AIRBAGS PUSHING PASSENGER DASH PANELS OUT

Mileage: 108,562

Oct 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH,FL, 32124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED IN JULY 2017 HIS WIFE HAD A BRAIN BLEED. IF SHE WAS PASSENGER IN THE CAR AND AIR BAG DEPLOYED AND MALFUNCTIONED SHE COULD POSSIBLY DIE OR BE SERIOUSLY INJURED. UPDATED 8/22/18*JB

Oct 18, 2017

TAKATA RECALL - WHEN THE DRIVER AIRBAG WAS RECALLED, I SPECIFICALLY REQUESTED INFORMATION REGARDING THE PASSENGER AIRBAG AND WHETHER A SIMILAR REPLACEMENT WOULD BE REQUIRED. I WAS TOLD THERE WAS NO ISSUE WITH THE PASSENGER AIRBAG. I LATER CAME TO FIND OUT A NOTICE OF THE PROBLEM HAD ALREADY BEEN POSTED AND THE DEALER HAD MISREPRESENTED THE FACTS. MY CAR HAS SAT IN THE GARAGE FOR OVER A YEAR. WHEN FORD IS QUESTIONED, THEY SUGGEST NHTSA HAS DEEMED IT SAFE TO CONTINUING DRIVING. I SUGGEST THAT FORD SHOULD ASSUME THE LIABILITY SHOULD I CONTINUE TO DRIVE THE VEHICLE, HOWEVER, FORD CONTINUES TO IDENTIFY NHTSA AS BEING THE RESPONSIBLE PARTY.

Sep 5, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TROPICAL FORD (9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 851-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 24, 2017

TAKATA RECALL FOR PASSENGER AIRBAG REPLACEMENT TAKING TO LONG TO REMEDY AND HAS BEEN GOING ON FOR YEARS AND THE MANUFACTURES SHOULD BE HELD ACCOUNTABLE IN A TIMELY MANNER

Aug 15, 2017

TL* THE CONTACT OWNS A 2011 FORD MUSTANG THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PENSKE FORD LOCATED AT 8970 LA MESA BLVD CA 91942) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ELDER FORD OF TAMPA, 9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 321-1234) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 16, 2017

TAKATA RECALL STILL HAVEN'T RECEIVED NOTIFICATION THAT THE PASSENGER AIR BAGS CAN BE FIXED.

Jul 14, 2017

"TAKATA RECALL" THE RECALL IS WELL OVER A YEAR OLD. STILL NO FIX.

Jun 26, 2017

TAKATA RECALL : THE FIRST RECALL FOR THE DRIVERS SIDE AIR BAG WAS ISSUED AROUND MAY OF 2015 AND FINALLY PARTS ARRIVED TO COMPLETE THE RECALL AROUND MAY-JUNE 2016. WITHIN WEEKS OF THAT TIME A SECOND RECALL WAS RECEIVED FOR THE PASSENGER SIDE AIR BAG WHICH IS NOW DATED 6/1/2016. IT HAS NOW BEEN OVER A YEAR AND NO UPDATE FOR THIS CURRENT RECALL AND FORD WILL NOT GRANT A LOANER VEHICLE UNTIL THE REPAIR IS MADE. MY WIFE WILL NOT RIDE IN THE VEHICLE UNTIL THE RECALL HAS BEEN COMPLETED AND OVER 1 YEAR FOR A SAFETY RECALL SEEMS VERY IRRESPONSIBLE. PLEASE HELP GET MY WIFE BACK INTO MY AUTOMOBILE. I LIVE IN ORLANDO FLORIDA WHERE HEAT AND HUMIDITY ARE ALSO CONSIDERED TO BE FACTORS IN THE AIR BAG FAILURES.

Jun 26, 2017

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE WALKER FORD DEALER AT (727) 450-4250 AND THEY CONFIRMED THE PARTS WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT NHTSA STATED THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRM PART NOT YET AVAILABLE. UPDATED 11/03/17*LJ THE CONSUMER STATED THE DRIVER'S AIGBAG WAS REPLACED. THE PATS WERE STILL UNAVAILABLE FOR THE PASSENGER'S SIDE AIR BAG. *JS

Jun 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MAC HAIK FORD DEALER WAS CONTACTED LOCATED IN PASDENA, TX, PHONE NUMBER: 844-329-5353 AND CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *JS

Jun 20, 2017

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG ISSUES. *LD THE CONSUMER STATED THE DRIVER'S SIDE AIRBAG WAS REPAIRED UNDER RECALL BUT, THE AIR BAG AND HARNESS WERE FAULTY. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS OUT OF WARRANTY. UPDATED 06/20/2017*JS

Jun 18, 2017

TAKATA RECALL. THIS PROBLEM IS UNEXCEPTABLE I HAVE BEEN WAITING FOR MORE THAN A YEAR FOR THE PASSENGER AIR BAG RECALL. I HAVE A SMALL CHILD THAT HAS TO USE THAT SEAT ON A DAILY DRIVE. I CANNOT BELEAVE THAT FORD IS ALLOWED TO SELL NEW CARS THAT HAVE THE LATEST NEW AIR BAGS BUT I HAVE TO ENDANGER THE LIFE OF A SMALL CHILD EVERY TIME I PUT THEM IN THE SEAT. THIS RECALL NEEDS TO HAVE A HIGHEST PRIORITY THAT CAN BE GIVEN THERE IS NO EXCUSE FOR A MODERN CAR COMPANY NOT TO FIX ALL CARS INVOLVED BEFORE THEY CAN SELL ANY NEW ONES. FORD DOES NOT WANT ME AS A GRANDFATHER THAT HAS LOST A LOVED ONE BECUSE IT PUTS NEW CAR SALES OVER THE SAFTIEY OF ONE THAT THEY HAVE ALLREADY SOLD AND COLLECTED THE PROFFIT ON. THE NHTSA NEEDS TO PUT PRESSURE ON THEM TO FIX THE CLAYMORE MINE!!!!! THAT IS IN MY DASH.

May 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 28, 2017

BEEN WAITING 2 YEARS FOR PASSENGER AIRBAG REPLACEMENT. DRIVER'S SIDE WAS REPLACED. ??? MUSTANG CONVERTIBLE HAUL THE KIDS DAILY FROM SCHOOL 10 YEARS OLD RECALL WAITING

Apr 27, 2017

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 1, 2017

TAKATA RECALL: IT HAS BEEN 8 MONTHS SINCE THE RECALL ON MY VEHICLE REGARDING THE PASSENGER SIDE AIRBAG WAS PUBLISHED. SINCE THAT TIME, I HAVE NOT TRANSPORTED ANYONE ON THE PASSENGER SIDE OF THE CAR FEARING FOR THEIR SAFETY. THIS HAS CREATED A LARGE BURDEN ON MY FAMILY AS THE VEHICLE CAN NO LONGER TRANSPORT MY WIFE AND TWO YEAR OLD CHILD. THE RECALL HAS LASTED SO LONG THAT I MADE THE DECISION TO SELL THE CAR. TWO DEALERSHIPS (INCLUDING A FORD DEALER) REFUSED TO PURCHASE DUE TO THE RECALL ON THE GROUNDS THAT THEY WILL BE UNABLE TO SELL IT WHILE THE RECALL IS IN EFFECT. NO PRIVATE SALE OFFER COMES CLOSE TO THE VEHICLE'S BLUE BOOK VALUE DISCLOSING THE VEHICLE'S CONDITION. I AM LEFT WITH THE CHOICE OF TRANSPORTING MY FAMILY IN AN UNSAFE VEHICLE OR TAKING A LOSS OF SEVERAL THOUSAND DOLLARS AND PURCHASING ANOTHER VEHICLE WHICH, DUE TO THE SITUATION,I WILL STRUGGLE TO AFFORD. MY CHOICE IS CLEAR AS I WILL NOT SACRIFICE THE SAFETY OF MY FAMILY, BUT THIS SITUATION IS COMPLETELY UNSATISFACTORY AS NO SAFETY RECALL SHOULD TAKE THE BETTER PART OF A YEAR (AND COUNTING) TO IMPLEMENT.

Feb 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 24, 2016 Crash

"TAKATA RECALL", CAR WAS INVOLVED IN ACCIDENT ON NOVEMBER 3, 2016. CAR WAS BROUGHT IMMEDIATELY TO BODY SHOP FOR REPAIR. ONCE BODY SHOP RECEIVED CAR, THE DRIVER (STEERING WHEEL) AIR BAG WAS ORDERED AT FORD. GEICO, MY INSURANCE COMPANY NOTIFIED ME ON DECEMBER 3, 2016 THAT THEY WILL NO LONGER COVER MY RENTAL CAR EXPENSE SINCE ITS THE FAULT OF THE CAR MANUFACTURER WHY THE AIR BAG IS NOT AVAILABLE. SO IN ORDER TO AVOID LOOSING MY JOB I HAVE TO PAY $26/DAY FOR THE RENTAL CAR. I HAVE HAD TO PAY OVER $500 JUST FOR THE 20 DAYS I HAVE HAD THE RENTAL CAR. I CALLED FORD CUSTOMER SERVICE AND THEY TOLD ME THEY WILL NOT COVER THE COST OF MY RENTAL CAR AND THEY ARE VERY SORRY I AM INCONVENIENCED. THIS IS TOTALLY UNACCEPTABLE, THIS CAR WAS PURCHASED FOR OVER $65,000 IN 2011 AS IT IS A SHELBY COBRA GT500 CONVERTIBLE. IT IS ONE THING IF FORD COULD PROVIDE ME WITH AN ESTIMATED DATE BUT THEY HAVE NOT PROVIDED ME WITH ANY DATE SO FAR. I CANNOT AFFORD WHAT I ALREADY PAID FOR THE RENTAL CAR NOT EVEN THINKING OF HOW MANY MORE DAYS I WILL HAVE TO PAY FOR THE RENTAL UNTIL FORD CAN PROVIDE ME WITH AN AIRBAG. PLEASE HELP ME IN ANY WAY POSSIBLE. THANK YOU!!!!

Mileage: 11,000

Oct 6, 2016 Crash

TAKATA RECALL I HAD MY CAR AT THE DEALERSHIP RECENTLY TO DO NECESSARY REPAIRS TO THE DRIVER SIDE AIRBAG, THERE IS STILL AN ACTIVE RECALL FOR THE PASSENGER SIDE AIRBAG THAT THEY ARE STILL WAITING ON PARTS FOR. SO ANYWAY I REAR ENDED A VEHICLE WHILE STUCK IN SLOW MOVING RUSH HOUR TRAFFIC ON I35 N IN AUSTIN TX. THIS HAPPENED AFTER THEY HAD WORKED ON MY DRIVER SIDE AIRBAG. I WAS NOT MOVING FASTER THAN 10MPH AND THE COLLISION IMPACT DID VERY MINIMAL DAMAGE TO MY VEHICLE AND THE OTHER DRIVER'S VEHICLE. SINCE IT WAS BUMPER TO BUMPER RUSH HOUR TRAFFIC ON A MAJOR HIGHWAY WE COULD NOT BE BOTHERED WITH WAITING FOR A POLICE REPORT. LIKE I SAID THE DAMAGE WAS MINIMAL BUT THE ACCIDENT DID CAUSE MY AIRBAG TO DEPLOY, WHICH DID CAUSE MINOR BURN INJURIES ON MY HANDS AND ARMS. THIS IS THE MOST MILD TRAFFIC ACCIDENT I HAVE EXPERIENCED IN MY LIFETIME YET IT IS IS THE FIRST TIME I HAVE ACTUALLY SEEN AN AIRBAG DEPLOY, WHICH IS WHY I BELIEVE THERE MAY HAVE BEEN FLAWS WITH THE REPAIR JOB OR THE AIRBAG HAD MALFUNCTIONED. I HAVE ATTEMPTED NUMEROUS TIMES TO GET THE DEALERSHIP TO ADDRESS THIS ISSUE AND I HAVE NOT HAD ANY LUCK. THEY KEEP SAYING THEY ALREADY FIXED IT AND I AM GOING TO HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE MY INSURANCE ALSO WILL NOT COVER THE COST OF REPLACING MY AIRBAG. SO RIGHT NOW I AM CONTINUING TO DRIVE AROUND WITH A DEPLOYED AIRBAG AND MY INSPECTION IS CURRENTLY PAST DUE. SO I HAVE BEEN TOLD THAT MY VEHICLE NEEDS TO BE INSPECTED TO SEE IF THE AIRBAG RECALL REPAIR WORK THAT WAS DONE WAS FAULTY OR INCOMPLETE AND MOST LIKELY WHAT CAUSED MY AIRBAG TO DEPLOY UNNECESSARILY.

Mileage: 91,000

Sep 19, 2016 Crash

TAKATA RECALL: I WAS DRIVING IN RUSH HOUR TRAFFIC ON IH35 NORTH AND I ACCIDENTALLY REAR ENDED A VEHICLE TRYING TO GET ON THE EXIT RAMP. THE IMPACT WAS PRETTY MILD BECAUSE NO ONE WAS MOVING FASTER THAN 5-10 MPH. THE DAMAGE ON BOTH VEHICLES WAS MINIMAL AND BARELY NOTICEABLE BUT THE AIRBAG ON MY DRIVER SIDE DID DEPLOY. I HAD BROUGHT MY VEHICLE TO THE DEALERSHIP AS PART OF A SAFETY RECALL BEFORE THIS ACCIDENT. I HIGHLY SUSPECT THAT THE AIRBAG MAY HAVE DEPLOYED UNNECESSARILY OR DUE TO SOME FLAW IN THE REPAIR JOB. I HAVE ATTEMPTED TO BRING MY CAR TO THE DEALERSHIP AND UPON SEEING THE AIRBAG DEPLOYED, MOST OF THE SERVICE PEOPLE START TALKING ABOUT HOW MUCH IT IS GOING TO COST TO FIX IT. I HAVE A SAFETY RECALL LETTER FROM FORD ASSURING ME THAT I SHOULD BE ABLE TO HAVE THIS FIXED PROMPTLY AND FREE OF CHARGE. I HAVE BEEN IN SEVERAL CAR ACCIDENTS, MUCH MORE SEVEREIMPACTS THAN THIS ONE BUT THIS WAS THE FIRST TIME I HAVE EVER SEEN MY CAR'S AIRBAG DEPLOY, AND THE LETTER I HAVE DOES WARN ME THAT IT COULD POSSIBLY DEPLOY ABNORMALLY.

Mileage: 90,000

Aug 27, 2016 Crash

I WAS RECENTLY IN A WRECK AND THE AIRBAGS DEPLOYED. MY CAR IS STUCK AT THE BODY SHOP BECAUSE THEY CAN NOT GET AN AIRBAG FOR IT. MY INSURANCE ON MY RENTAL CAR WILL BE UP IN 2 WEEKS, THE CAR WOULD HAVE BEEN FIXED ALREADY IT JUST HAD MINOR FRONT END DAMAGE AND THE WINDSHIELD CRACK DUE TO THE AIRBAG AND THE AIRBAG INJURED MY RIGHT ARM. IT NEVER SHOULD DEPLOYED IN THE FIRST PLACE THE IMPACT WAS NOT EVEN THAT SEVERE. I HAVE CONTACTED FORD MULTIPLE TIMES AND THEY NEVER GET BACK WITH ME THIS IS BEGINNING TO GET VERY FRUSTRATING. MY CAR IS EASILY REPAIRABLE BUT ITS JUST SETTING THERE BECAUSE OF NO AIRBAG. SOME HELP IN THIS MATTER WOULD BE APPRECIATED THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 73,000

Aug 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jul 24, 2016

TAKATA RECALL: FORD REQUIRES THE CAR 1 WK TO MAKE THE REPAIR AND DOES NOT PROVIDE ANY RENTAL CAR SUBSTITUTE, SO THE REPAIR CANNOT BE COMPLETED PROPERLY!!

Jul 11, 2016

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS REMEDY NOT YET FOUND. UPDATED 09/06/16*LJ ACCORDING TO THE INVOICE, THE DRIER'S SIDE AIR BAG INFLATOR WAS REPLACED. UPDATED 0908/16.*JB

Jun 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 3, 2016

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 2, 2016

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE AT DEALERSHIP TO REPAIR AIRBAG RECALL. CONSUMER HAD VEHICLE REPAIRS COMPLETED AT BODY SHOP AND SEEKS REIMBURSEMENT. *SMD

Jun 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 16, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 16, 2016

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL LOCKED UP AND THE ADVANCE TRACK LIGHT AND SERVICE STEERING NOW LIGHT ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED A LOCAL DEALER AND SECURED A REPAIR APPOINTMENT FOR THE FOLLOWING MORNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

May 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

May 4, 2016

TAKATA RECALL I DRIVE A SHELBY GT500 AND LIVE IN PALM HARBOR, FL WHICH IS A HOT CLIMATE. I WAS NOTIFIED LAST MAY BY FORD OF THIS RECALL AND THEY INDICATED I WOULD RECEIVE ANOTHER NOTICE IN A FEW MONTHS TO GET THE CAR REPAIRED. ONE YEAR LATER I STILL HAVE NOT BEEN NOTIFIED OF A DEALER TO TAKE THE CAR TO HAVE IT REPAIRED. THIS CAR IS MY DAILY DRIVER AND SINCE IT HAS BEEN TESTED BY FORD TO BE ABLE TO ACHIEVE SPEEDS OF 180MPH I FEEL THAT I AM BEING LEFT IN A VERY DANGEROUS POSITION SINCE IT STILL HASNT BEEN REPAIRED. EVERY TIME I START THE CAR AND DRIVE AWAY I AM PUTTING MY LIFE IN FORD'S HANDS SINCE THEY HAVE FAILED TO FIX A KNOWN AIR BAG DEFECT. THIS RECALL GETS EXPANDED ALMOST DAILY AND I SEE NO RELIEF IN SIGHT. HOW DO I GET MY CAR FIXED NOW BEFORE SOMETHING HAPPENS OR HOW DO I GET FORD TO REPLACE IT WITH A NON IMPACTED MODEL? THIS IS NOT A STANDARD MUSTANG BUT LIKE I STATED A SHELBY GT500 OF WHICH ONLY 5000 WERE EVEN PRODUCED IN 2011 - THIS IS A SPECIALTY HIGH PERFORMANCE SPORTS CAR AND THE DISREGARD FOR MY SAFETY HAS TO BE ADDRESSED NOW. PLEASE ADVISE WHAT MY NEXT STEPS ARE TO EITHER HAVE THIS REPAIR NOW OR REPLACED.

Mileage: 39,500

Apr 28, 2016

I RECEIVED THE AIRBAG RECALL NOTICE ALMOST A YEAR AGO AND THE PARTS ARE STILL NOT AVAILABLE TO FIX MY CAR..

Apr 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 21, 2016

FORD IS DELAYING THE REPAIRS ON THIS CAR. THEY WILL NOT GIVE ME A DATE WHEN THIS WILL BE DONE AND I WANT TO GIVE THIS CAR TO MY NEPHEW BUT AM AFRAID FOR HIS SAFETY. PLEASE MAKE FORD DO THE RESPONSIBLE THING.

Apr 19, 2016

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/14/16*LJ

Apr 15, 2016

RECEIVED A RECALL NOTICE IN JULY 2015 FOR THE AIR BAGS IN MY 2011 FORD MUSTANG. I CALLED THE DEALER A FEW DAYS AFTER RECEIVING THE LETTER TO SEE WHEN I SHOULD BRING IN THE CAR FOR REPAIR. I WAS TOLD THEY WOULD CALL ME WHEN TO BRING IN THE CAR. WAITED 3 MONTHS AND CALLED AGAIN, I WAS TOLD TO WAIT FOR THEIR CALL, "SO DON'T BOTHER US AGAIN". I WAITED AGAIN AND THEN CALLED FORD, THEY SENT ME BACK TO THE DEALER. CALLED THE DEALER AGAIN AND WAS TOLD TO STOP BOTHERING THEM, THEY WILL CALL ME IF OR WHEN THEY FEEL LIKE IT. FORD CO. AND THEIR DEALER DON'T CARE IF I GET A FACE OF METAL PIECES BUT I DO. ISN'T THERE SOME WAY TO HOLD THEM RESPONSIBLE FOR SELLING ME AN UNSAFE CAR.

Apr 13, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 9, 2016

TAKATA INFLATORS; I WAS ADVISED BY FORD IN WRITING ON JULY 2015 AND IT STATED I WOULD BE ADVISED WHEN TO TAKE IT TO A DEALER TO HAVE IT REPLACED. NOTHING SINCE THEN. I AM CONCERNED ABOUT MY SAFELY. HOW LONG DO THEY HAVE?

Apr 8, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 8, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 8, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ UPDATED 06/15/16.*JB

Apr 8, 2016

TAKATA RECALL ALMOST 12 MONTHS HAVE ELAPSED SINCE I BECAME AWARE OF THE RECALL FOR MY CAR THROUGH NATIONAL NEWS MEDIA.. I HAVE NEVER BEEN CONTACTED BY FORD MOTOR COMPANY EVEN THOUGH I BOUGHT THE CAR NEW. I HAVE ASKED MY PREFERRED FORD DEALER WHEN THEY WILL IMPLEMENT THIS RECALL. THE LAST OCCASION WAS RECENTLY WHEN I HAD MY CAR SERVICED ON 4/6/2016 AND I WAS ADVISED THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE SO FAR BUT IT IS EXPECTED TO IMPLEMENT THE RECALL "LATER THIS YEAR". THIS SITUATION PUTS MY FAMILY AND MY PASSENGERS AT RISK OF INJURY OR WORSE AND FORD MOTOR COMPANY HAVE NOT RESOLVED THIS IN ALMOST 12 MONTHS. THIS IS IRRESPONSIBLE IN THE EXTREME AND SHOULD NOT BE ALLOWED TO CONTINUE. OWNERS SHOULD NOW BE GIVEN A SAFE, REPLACEMENT VEHICLE UNTIL THE RECALL IS CARRIED OUT. MY LOCAL TV NEWS CHANNEL (CHANNEL 13 LAS VEGAS) LAST NIGHT AGAIN RECOMMENDED VEHICLE OWNERS TO CHECK OUT POSSIBLE RECALLS AND ACCORDINGLY I HAVE RESEARCHED THE INTERNET TO CHECK IF THERE IS ANY FURTHER PROGRESS ON MY FORD. THERE IS NOTHING NEW AND SO I FEEL FULLY JUSTIFIED IN LODGING THIS COMPLAINT WITH YOURSELVES. AS AT TODAY'S DATE. ( LAST NOVEMBER I CONTEMPLATED REPLACING MY CAR WITH A CHEVROLET. CAMARO. THE GM DEALER SAID THAT HE WAS HESITANT TO TAKE A FORD MUSTANG IN PART EXCHANGE BECAUSE OF THE RISK OF AIR BAG FAILURE AND THE FACT THAT CHECKS WERE NOT BEING DONE. HE POINTED OUT THAT AS A RESULT OTHER DEALERS WERE FACTORING IN THIS SITUATION AND IN CONSEQUENCE PART-EXCHANGE VALUES WERE NOW LOWERED.).

Mileage: 51,000

Mar 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 21, 2016

TAKATA RECALL.I OWN A 2011 FORD MUSTANG. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR IS STILL UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MY FORD DEALER SAID I SHOULD CONTACT YOU AND FILE THIS COMPLAINT. PLEASE GET THE PART!!!!!!!

Mar 14, 2016

TL* TAKATA RECALL.THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 28, 2016 Crash

AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.

Mileage: 50

Feb 17, 2016

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 28, 2016

TAKATA RECALL: I WAS INFORMED OF THE RECALL IN JULY 2015 WHEN I RECEIVED A LETTER IN THE MAIL. I HAVE YET TO HEAR BACK FROM THEM THAT THE PARTS ARE IN TO GET THE AIR BAG FIXED AND IT'S ALMOST FEBRUARY 2016. I'VE READ THAT THERE HAVE BEEN 10 DEATHS RELATED TO THIS RECALL AND OTHER INJURIES ASSOCIATED WITH THE ISSUE. I DRIVE A LOT FOR WORK AND MY AREA JUST RECENTLY GOT NEARLY 3 FEET OF SNOW. I'M ALREADY FEELING UNSAFE DRIVING MY CAR IN THE SNOW BUT THIS ISSUE ON TOP OF IT IS REALLY MAKING ME UPSET. I LOVE MY CAR AND CONTINUE TO MAKE MONTHLY PAYMENTS ON IT THAT I'M BECOMING LESS AND LESS EXCITED TO MAKE KNOWING THAT EVERY TIME I HOP IN MY CAR TO GO SOMEWHERE, THERE'S A CHANCE OF ME DYING FROM SHARDS OF METAL BEING EJECTED OUT OF MY AIRBAG AT ME. I'D FEEL SO MUCH SAFER KNOWING THAT I WAS DRIVING A SAFE RENTAL CAR UNTIL THE PARTS COME IN TO FIX MY AIRBAG ISSUE. UNFORTUNATELY, I'VE SPOKEN TO BOTH TAKATA AND FORD TODAY AND BOTH COMPANIES DENY GIVING ME A RENTAL CAR UNTIL THOSE PARTS (WHICH ARE ON BACK ORDER) COME IN. I DON'T UNDERSTAND HOW SUCH A BIG COMPANY CAN CREATE SUCH A POTENTIALLY FATAL PROBLEM AND NOT TAKE EVERY MEASURE TO KEEP THE CONSUMER'S BEST INTEREST AT HEART. I'VE INVESTED IN MY CAR AND I'M NOW AT A HIGHER RISK OF FATALITY BY DRIVING IT. AIRBAGS ARE SUPPOSED TO PROVIDE SAFETY, NOT CREATE MORE HARM. TAKATA REALLY NEEDS TO STEP UP AND MAKE THINGS RIGHT WITH THE CONSUMERS, AND IF THEY'RE NOT WILLING TO THEN FORD NEEDS TO. AT THIS POINT, I'M READY TO SELL MY CAR AND GET A BICYCLE TO AVOID BOTH COMPANIES, UNFORTUNATELY WEATHER AND MY COMMUTE DON'T ALLOW FOR THAT.

Jan 22, 2016

TAKATA INFLATORS: BASICALLY MY COMPLAINT IS SIMPLY THAT FORD HAS BEEN NOTIFIED OF THIS POTENTIALLY DEADLY DEFECT AND HAS NOT REPAIRED A SINGLE DEFECTIVE AIRBAG SINCE THAT TIME. I HAVE REPEATEDLY BEEN ATTEMPTING TO GET FORD TO REPAIR THE DEFECT SINCE THEY SOLD ME THE CAR IN AUGUST (WHEN THEY PROMISED THEY COULD FIX IT ASAP), BUT I'M BEING TOLD THAT FORD DOESN'T EVEN HAVE ANY PARTS MADE TO FIX IT YET. I WOULD DEEPLY APPRECIATE IT IF YOU COULD LOOK INTO WHAT SORT OF TIMELINE WAS PROMISED BY FORD AND WHETHER THEY ARE MAKING EVERY EFFORT TO GET THIS POTENTIAL DEATHLY ISSUE FIXED AS SOON AS POSSIBLE. THANK YOU, *TR

Jan 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/01/16*LJ

Jan 13, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 8, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 65,000

Jan 7, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 9, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 16, 2015

A RECALL WAS ISSUED ON 05/28/2015 FOR DEFECTIVE AIRBAGS THAT COULD RESULT IN INJURY OR DEATH IF ACTIVATED. THE REPLACEMENT PART IS NOT YET AVAILABLE. I REQUESTED THAT FORD PROVIDE A LOANER CAR AND I WAS ADVISED THAT "AT THIS TIME, IF A LOANER VEHICLE IS AN OPTION, THIS IS SOMETHING THAT YOU WOULD HAVE TO DISCUSS WITH THE DEALERSHIP. FORD IS NOT OFFERING LOANER VEHICLES. THE U.S. GOVERNMENT'S NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAYS THAT IT (NHTSA) WILL ORGANIZE AND PRIORITIZE THE REPLACEMENT OF THE DEFECTIVE AIRBAG INFLATORS TO ENSURE THAT DEFECTIVE INFLATORS ARE REPLACED WITH SAFE ONES AS QUICKLY AS POSSIBLE, ADDRESSING THE HIGHEST RISKS FIRST. ACCORDING TO NHTSA ADMINISTRATOR MARK ROSEKIND, YOU ARE ENCOURAGED TO TAKE YOUR VEHICLE TO THE DEALERSHIP FOR REPAIR AS SOON AS YOU ARE NOTIFIED THAT PARTS ARE AVAILABLE, BUT YOU SHOULD CONTINUE TO DRIVE YOUR VEHICLE UNTIL THEN." SO I AM BEING TOLD BY THE NHTSA THAT IT IS OK FOR MY DAUGHTER TO DRIVE HER VEHICLE AND ESSENTIALLY RISK HER LIFE OR SERIOUS INJURY? I WOULD JUST LIKE CONFIRMATION OF THAT SINCE IT HAS BEEN OVER 4 MONTHS AND NO REPLACEMENT PART IS YET AVAILABLE NOR HAVE I BEEN GIVEN A TIME FRAME FOR WHEN IT WILL BE AVAILABLE.

Nov 10, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ *TR

Nov 6, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 5, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 3, 2015 Crash

I WAS INVOLVED IN A NO-FAULT ACCIDENT IN MY 2011 FORD MUSTANG IN APRIL OF THIS YEAR AFTER SOMEONE IN THE LANE TO MY LEFT WHO WAS HELD UP IN TRAFFIC IN HIS LANE PULLED OUT INTO MY LANE WITHOUT LOOKING, CAUSING MY VEHICLE TO SMASH INTO HIM. THE FORCE OF THE CRASH CAUSED OVER $9,000 IN DAMAGE TO MY VEHICLE AND LEFT ME WITH 5 HERNIATED DISCS, HIP PROBLEMS, AND A NUMBER OF OTHER ISSUES. I HAVE HAD A SERIES OF SHOTS IN MY NECK, AS WELL AS MY SPINE, BOTH OF WHICH HAVE NOT ALLEVIATED MY PAIN. I AM NOW BEING TOLD THAT THERE IS NOTHING THAT THEY CAN DO FOR MY NECK AT THIS TIME, AND THAT I HAVE TO JUST LEARN TO LIVE WITH THE PAIN, AND ALSO THAT I NEED TO HAVE SURGERY ON MY LOWER BACK. MY AIRBAG DID NOT DEPLOY. TWO MONTHS LATER, I GOT A RECALL LETTER IN FROM FORD, BUT I TOOK MY CAR UP TO THE DEALERSHIP, AND THEY SAID THAT THERE IS NOTHING THAT THEY CAN DO. THEY WEREN'T EVEN INTERESTED IN TRADING MY CAR IN. I SUPPOSE THAT I SHOULD BE GRATEFUL THAT IT DID NOT GO OFF, AS APPARENTLY PEOPLE ARE DYING WHEN THEY DO, BUT SOMEHOW IT DOES NOT MAKE ME FEEL BETTER, AS THIS HAS TOTALLY MESSED UP MY LIFE THESE LAST 6 MONTHS THAT HAVE BEEN FILLED WITH TIME-CONSUMING VISITS TO DOCTORS, CHIROPRACTORS, ETC... I'M ONLY 36 YEARS OLD, AND NOW I AM SUPPOSE TO LIVE WITH THIS?? IT'S REALLY TERRIBLE WHAT HAS HAPPENED. I DON'T REALLY KNOW WHO TO TALK TO ABOUT A SUIT FOR THE AIRBAG SITUATION, AS I SPOKE WITH MY INJURY ATTORNEY WHO IS SUING THE INSURANCE COMPANY FOR MY INJURIES, AND HE IS SOMEHOW UNDER THE IMPRESSION THAT THE AIRBAG LAWSUITS ARE ONLY REGARDING THE AIRBAGS DEPLOYING SPONTANEOUSLY, AND NOT THAT THEY ARE JUST NOT GOING OFF AT ALL WHEN YOU NEED THEM DURING AN ACCIDENT. I AM CONFIDENT THAT IF MY AIRBAG WOULD HAVE DONE WHAT IT WAS SUPPOSED TO DO AND PROTECT MY NECK AND HEAD DURING THE CRASH, THAT I WOULDN'T HAVE SUFFERED SUCH TRAUMA TO MY SPINE THAT LED TO THIS. PLEASE ADVISE.

Mileage: 36,000

Oct 21, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 75 MPH, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE DECELERATED IMMEDIATELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. THE CONTACT RESTARTED THE VEHICLE AND THE WRENCH DISAPPEARED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE WAS NOT REMEDIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIR BAGS. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

Oct 9, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 29, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.

Mileage: 42,500

Sep 29, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.

Mileage: 42,500

Sep 25, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 14, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/15*LJ FORD INFORMED THE CONSUMER, THEY MAY HAVE THE PARTS IN JUNE OR JULY 2016. UPDATED 12/10/15.*JB

Mileage: 9,600

Aug 31, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. MA 10/23/15 *CN

Aug 13, 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR OR LONGER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 23, 2015

AIRBAG LIGHT CAME ON AND WOULD NOT GO OFF. TOOK IT TO DEALERSHIP WHERE THEY TOLD ME THE PASSENGER SIDE AIRBAG MODULE WAS FAULTY. WE'RE GOING TO CHARGE ME $600 TO REPLACE SOMETHING THAT I HAVE NO CONTROL OVER AND IS CONSIDER A SAFETY ISSUE AND NEEDS TO BE FIXED FROM WHAT THE DEALER TOLD ME. I HAVE HAD NO ACCIDENTS IN THIS CAR TO CAUSE THAT TO BE FAULTY AND I FEEL AS THOUGH THIS SHOULD BE SOMETHING THE DEALERSHIP SHOULD HAVE TO REPLACE.

Mileage: 113,800

Mar 9, 2015 Crash

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE SLOWING DOWN TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, KNEE, AND HEAD THAT REQUIRED MEDICAL ATTENTION. ADDITIONALLY, THREE PASSENGERS THAT WERE IN THE OTHER VEHICLE ALSO SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Oct 23, 2014

FRONT DRIVERS AIRBAG LIGHT ON. CALLED FORD TO GET IT FIXED AND WAS TOLD BY BOTH DEALERSHIP AND THE WARRANTY DEPARTMENT THAT I WOULD HAVE TO PAY $150 TO HAVE IT TESTED. DEPENDING ON WHAT THE TEST SHOWED I WOULD BE GIVEN THE COST TO REPAIR. HAVE EXTENDED WARRANTY WITH FORD TOO. THEY ALL STATED THAT IT PROBABLY WOULD NOT BE COVERED WHICH CAN RUN ME UP TO AN ADDITIONAL $300. I HAVE PAID TO HAVE AN EXTENDED WARRANT AS WELL AS PAY THEM TO SERVICE MY CAR. THE PASSENGER SEAT ELECTRONICS HAS ALREADY FAILED AND HAD TO BE REPLACED. THE CLIP ON THE EXHAUST BROKE AND HAD TO BE REPLACED. NOW THE DRIVERS SIDE ELECTRONICS IS BREAKING. THE SEAT WILL NOT MOVE. FORD WILL NOT TAKE OWNERSHIP OF POOR QUALITY. NOW BIGGER CONCERNS WITH ALL THE AIRBAG RECALLS AS TO WHY THE 2011 HAVE NOT BEEN RECALLED! *TR

Mileage: 58,000

Sep 23, 2011

WHEN I AM BRAKING AT ABOUT 3-5 MPH THE CAR WILL LUNGE FORWARD (FEELS LIKE I WAS REAR ENDED BUT NO CARS BEHIND ME) OCCASIONALLY I WILL GO TO ACCELERATE AND CAN'T GET ABOVE 15 MPH I HAVE TO TURN THE CAR OFF AND BACK ON THEN IT'S FINE. THE AIR BAG LIGHT OFF FOR THE PASSENGER SEAT WILL COME ON EVEN WITH A 250 LB PERSON SITTING THERE, I HAVE HAD PEOPLE TRY TO SHIFT THEIR WEIGHT BUT IT STILL COMES ON AFTER 5 MINUTES OF DRIVING IT GOES AWAY. THE PEDDLE PRESSURE TO THE BRAKES FEEL LOW AND I HAVE TAPPED MY BRAKES AND THE ABS ACTIVATED CAUSING THE BRAKES PULSATE AT 25 MPH. THE DRIVER SIDE ENGINE WILL INTERMEDIATELY SEQUEL AND THE CAR WILL IDLE EXTREMELY ROUGH, IT DOES IT MOSTLY AT IDLE BUT I HAVE HAD IT HAPPEN AT A STOP LIGHT AFTER 1 HOUR OF DRIVING. ALSO I ALWAYS FEEL A TON OF ENGINE VIBRATION ON THE BRAKE PEDAL. *TR

Mileage: 700

Aug 10, 2011

TL* THE CONTACT OWNS 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING 100 MPH, THE VEHICLE FAILED TO SHIFT INTO 5TH GEAR. THE PASSENGER SIDE AIRBAG SENSOR ALSO PERIODICALLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,456.

Mileage: 4,000

Nov 11, 2010

2011 FORD MUSTANG V-6 AFTER OWNING FOR ABOUT 2 MONTHS, WE NOTICED THAT ON OCCASION THE "PASS AIR BAG' LIGHT IN THE OVERHEAD WOULD FLICKER ON INDICATION THAT THE PASSENGER AIRBAG SYSTEM IS DISABLED. AFTER A FEW WEEKS, THE LIGHT BECAME MORE CONSISTENT TO THE POINT THAT IT WOULD REMAIN ON FOR THE MAJORITY OF THE DURATION OF ANY TRIP. MADE A TRIP TO THE SHOP AND THE SYSTEM WAS "RE-ZEROED". NO ISSUES FOR A FEW WEEKS AND THEN THE ISSUE STARTED AGAIN. BACK TO THE SHOP AND TOLD THAT THIS IS NORMAL OPERATION OF THE SYSTEM DUE TO MY WIFE WEIGHING ~105 - 110LBS. WENT HOME AND READ THE DRIVERS MANUAL TO SEE IF THIS FEATURE OF THE SYSTEM WAS DESCRIBED. FOUND A PROCEDURE IN THE MANUAL FOR TRAINING THE SYSTEM TO IDENTIFY THE WEIGHT OF A PASSENGER TO THE SYSTEM. FOLLOWED THE PROCEDURE. AGAIN THE SYSTEM OPERATED AS EXPECTED FOR ABOUT A WEEK AND THEN STARTED AGAIN. BACK TO THE SHOP AND AGAIN TOLD THAT IT WAS NORMAL OPERATION BUT FORD WAS AGAIN E-MAILED. RESPONSE WAS TO PERFORM THE PROCEDURE IN THE DRIVERS MANUAL. IF THIS FAILED TO WORK ADDITIONAL TESTING TO BE PERFORMED. REPEATED THE RESET PROCEDURE 2 MORE TIMES AND RETURNED TO THE SHOP WITH THE SAME RESULTS. WHILE SITTING IN THE DRIVE WAY OF THE DEALERSHIP THE AIRBAG LIGHT WAS WITNESSED BY THE SERVICE MANAGER FLASHING ON AND OFF WITH THE CAR IN IDLE AND MY WIFE PROPERLY RESTRAINED. ADDITIONAL TESTING HAS BEEN PERFORMED AND ALL TESTS HAVE BEEN PASSED. THE DEALERSHIP IS PLANNING TO REPLACE THE SEAT PAD/BLADDER WHEN THE PARTS ARE RELEASED BY FORD. THIS WILL BE IN EARLY DECEMBER AT BEST. I AM CURRENTLY BEING TOLD BY FORD TO PULL OVER AND HAVE MY WIFE RIDE IN THE BACK SEAT OF OUR BRAND NEW CAR WHEN THE LIGHT ILLUMINATES. *TR

Mileage: 2,700