2016 FORD MUSTANG Back Over Prevention Problems
51 complaints about Back Over Prevention
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Back Over Prevention Complaints (51)
The contact's daughter owns a 2016 Ford Mustang. The contact stated that the rearview camera was inoperable while reversing. The owner received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where the contact was informed that the vehicle had passed the recall test, even though the part to do the recall repair was not yet available. Additionally, the contact stated that the rearview camera failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rearview camera needed to be replaced. The dealer advised the contact that the VIN was not included in a related recall; however, the VIN was included in NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Mileage: 86,000
The contact owns a 2016 Ford Mustang. The contact stated that upon shifting the vehicle into reverse, the rearview camera displayed a distorted image and a blue screen, compromising the back-over prevention system. The message “Camera Not Available” was displayed. The vehicle was taken to the dealer and was repaired. The contact stated that the dealer called back and informed the contact that the rearview camera failed to function as intended. The contact stated that the only the decklid wiring harness was replaced. The dealer refused to repair or replace the rearview camera. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.
Mileage: 59,700
The contact owns a 2016 Ford Mustang. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.
Mileage: 89,000
I received this recall for my backup camera a couple years back and I tried to get it fixed because mine had stopped working so I went when I was off from work to avoid being carless. The Ford dealership in Yuma AZ didn't get the part in time after having my vehicle for a week. I was unable to complete the recall and when I called a couple months later to try to reschedule they told me the recall number had been closed. Therefore my vehicle could no longer be fixed. My rear backup hasn't worked since. Is there anyway to get this situated? I tried going within a reasonable timeframe from getting that letter but they later cancelled the recall somehow.
In March 2023 safety recall 22V082000 (Ford Number 22S06) was performed to fix a rear view camera malfunction. During the March 2023 work, only the wiring harness was replaced. My belief was that the actual camera should have been replaced as well. Replacing the wiring harness in March 2023 fixed the issue for 13 months, and then the issue re-occurred. Dealership charged $230 diagnosis fee to tell me that the issue was the camera and now the replacement of the camera cost me the $230 diagnostic fee; The $75 part fee for the camera; and the labor to replace the camera - Total bill out of pocket $530. I was informed after calling the Main Ford Customer service number that my 2016 mustang was not part of the camera recall (only the wiring harness). Camera was only covered with 2015 mustang. Seems odd to me that they make that distinction between model years but it is the same camera and obviously failed on my vehicle. As a major safety concern I believe Ford has failed to support their customers regarding this issue, and a second recall is warranted for the camera portion on 2016 models as well.
The contact owns a 2016 Ford Mustang. The contact stated that while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,433.
Mileage: 15,433
Dear Sir/Madam: I want to make you aware of the safety recall scam Ford is perpetuating in their rear camera recall. Recall #22S06/NHTSA Recall 22V082. I own a 2016 Ford Mustang which I purchased new in February 2016. I always had issues with my rear camera working intermittently. Finally on [XXX] (mileage 14933) I took it to the selling dealership and told them about the problem. At that time they said they could not "duplicate the problem". The car was under a 3 year 36,.000 mile warranty at the time. I first started seeing notices on the internet in 2020 that Ford was issuing a recall on rear cameras. I was very happy to hear this as my camera was still only working about 1/3 of the time. In March 2022 I got a letter from Ford notifying me of the recall. They stated parts were not available at that time but I would be recontacted to schedule a repair at no cost to me when parts were available. In January 2023 I received a letter that parts were now available. But a new element was introduced for the first time. It was no longer a rear camera recall, "but repair of the 1uggage compartment wiring harness". My selling dealer was not on the list of authorized dealers for the repair so I scheduled an appointment with another local dealer who was on the list. They examined my car and said that the wiring harness was OK, but that my rear camera needed to be replaced. They said it would cost $461 for the part and labor. My camera was still working about every third time I drove it. However, since their "inspection" the camera has not worked at all. At the time of the inspection they could not complete the recall because they had to order parts for the rear wiring harness as they were not in stock. I questioned the service writer as to why my camera no longer worked at all since they had "inspected it"? He did not know. Meanwhile the service writer at the dealership suggested I contact Ford directly for assistance with the cost of the camera replacement. I called the Ford Customer Relationship Center on [XXX] an
Rear back up camera malfunction (not detected). Vehicle is available for inspection. Safety put at risk, because unable to see the rear that is meant to be covered by the camera. Can cause an accident. Issue has been confirmed via dealer that is a recall under Ford. Ford notice states harness and camera covered to be replaced. Went to Ford dealer, states harness replaced and working. Now camera does not work at all. Went to ford again, they replaced the harness, but state camera is not covered by recall. Inspected by ford. No warning messages, just message that camera is not available now.
I took my vehicle into the dealership 11/30/2022 due to the rearview camera initially malfunctioning and becoming blurry, or completely cutting out, when putting my vehicle in reverse. I informed them I did receive a email thru my carfax notification and by mail regarding a recall. The dealership kept my vehicle for several weeks for repair and stated it was covered under the recall. The issue persisted and I sent a message to the service center but never received a response back. I continued to receive responses about trading in my vehicle and purchasing a new car. I dropped my vehicle off at the dealership on 9/1/2023 and explained the issue again. The service dept stated my I would be charged $150 for a diagnostic test and if it was an issue with the internal camera it would not be covered under the recall warranty. I immediately began to feel they would later contact me and tell me it would not be covered because that is how the conversation began. The dealership contacted me and stated it was an internal problem with the camera and not covered under the recall. It will cost me $732 if I would like to have the camera repaired. I contacted the manufacturer regarding the recall warranty, and confirmed it was 12 months or 12000 miles, whichever is sooner and my vehicle remained within the recall warranty. My issue was escalated with a supervisor and I was to receive a call back the next day from the manufacturer between 10am-7pm cst, but I never did. My vehicle's camera has not been repaired.
When putting my vehicle in reverse, the backup camera cuts out and completely doesn’t work, or the image is staticky and unclear. This problem is currently covered under a recall on the backup camera, but after taking my vehicle to a dealer, I was notified that the recall only impacts vehicle’s manufactured during a few months of the year. Because my car was manufactured later in the year, it is not included in the recall, even though I am having the exact issue.
Unknown. I am awaiting to get a backup camera recall fixed on this car since 04/18/2023. I scheduled an appointment to get this recalled fixed for 05/30/2023. The Ford Dealership called on 04/27/2023 and cancelled the appointment, stating the parts are not available and that I would be notified by Ford when the parts are available. As of 08/23/2023 I am still waiting to get my recall fixed before an incident does occur.
The contact owns a 2016 Ford Mustang. The contact stated that the rear-view camera failed to operate as needed with a blank or distorted image on the display screen. The contact then received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to a dealer for the recall repair; however, upon return of the vehicle, the failure persisted. The dealer was notified of the failure and the contact was informed that he had to pay out of pocket for the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Mileage: 8,000
Safety recall work for 22S06/ NHTSA 22V082 performed at dealer. Dealer confirmed that work was done correctly but the work as instructed from FORD did not correct the issue of rear view camera not working correctly. In fact it has made the condition worse. Recall issue as defined in 22S06 - The rear view camera could intermittently display a blank or distorted image05/19/
Under NHTSA recall 22V082. Ford refused to change the rear view camera despite it was under recall: The recall states to replace wiring harness and or camera replacement if necessary free of charge. My rear view camera is still distorted after they change the wiring harness and they told me to pay for the camera since its not covered under the recall. the letter that I got has the same recall number above but it didn't mention replacing the camera even though it has the same issue on the recall distort image when backing up. NHTSA and consumer reports/ FORD websites they all mention to replace both if necessary. I attached a sample copy of the recall from Ford stating that. Even ford specialist read that to me on the call when I asked her what did the recall number say about the fix. But the recall department says it s not covered. This is the detail for the recall below. Vehicles recalled: 2015-2017 Ford Mustang The problem: The wiring harness for the backup camera may be damaged or have an improperly soldered connection that can prevent an image from being displayed. The fix: Dealerships will replace the backup camera and/or repair the decklid wiring harness at no charge. How to contact the manufacturer: Ford will contact owners by mail starting on March 7, 2022. Owners may also call Ford at 866-436-7332. NHTSA campaign number: 22V082000. Ford’s number for this recall is 22S06.
The contact owns a 2016 Ford Mustang. The contact stated that while reversing at an undisclosed speed, the back over prevention camera independently disconnected. The contact stated that he had received notification NHTSA Campaign Number: 22V082000 (Back Over Prevention) in January 2023 in which he presented to the dealer; however, the dealer informed the contact that the notification had expired. The vehicle was diagnosed by the dealer as an electrical shortage; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.
Mileage: 17,000
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The dealer stated in order to perform the repairs the vehicle must be left at the dealership for a period of time. The contact must schedule the repairs 2 months in advance.
Backup camera abruptly stopped working. It shows a hazy image with lines. There are recalls for 2016 Mustangs for that same issue, but none for my VIN.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated backup camera, gps, is not working and the trunk is inoperable.
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Mileage: 50,000
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and would like to be removed from the recall distribution list. The local dealer and the manufacturer were contacted.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was blank while reversing. Additionally, the trunk door would no longer open. The contact stated upon inspecting the wiring harness of the trunk, he noticed that the wires were fractured. The contact added wires to the trunk wiring harness as a temporary fix. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.
Mileage: 52,000
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undetermined speed, the rear-view camera image was faded. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 20V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.
The contact owns a 2016 Ford Mustang. The contact stated that the dealer previously performed the recall repair under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The dealer was made aware of the failure and informed the contact that he needed to pay out of pocket for the diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,398.
Mileage: 28,398
The contact owns a 2016 Ford Mustang. The contact stated that the back-up camera became inoperable. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2016 Ford Mustang. The contact stated that the dealer previously performed the recall repair under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred with the rearview camera displaying a blank image. The dealer informed the contact that he needed to pay out of pocket for the diagnostic test to determine the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
Mileage: 93,000
The contact owns a 2016 Ford Mustang. The contact stated that the rearview camera became inoperable. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 72,000.
Mileage: 72,000
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to engage while reversing. The message "No Camera Available" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000. Parts distribution disconnect.
Mileage: 94,000
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the rearview camera screen turned black while reversing. The contact stated that the failure occurred very frequently. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.
Mileage: 28,000
Hi there, I believe there is a recall currently on mustangs for the rear view camera not working. I checked my VIN number as my car has the same issue, but it doesn't show at a recall, I'd like understand why this is as the issue is on the same model, and year. I live in the UK, and this same issue happened with my car that was made in US, so I'd like to know if my car was in the US would it have been recalled regarding this rear camera recall. As the cars in the UK aren't and I just want to understand my options with Ford. I know this is a strange request, but would appreciate your steer on this.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V0820000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ford Mustang. The contact stated that the rearview camera would project a blank or distorted image while in operation. The contact then received a notification for NHTSA Campaign Number: 22V082000 (Back Over Prevention). The dealer was notified about the recall and informed the contact that the vehicle had to be inspected before performing the recall repair. The contact stated that the vehicle had been inspected on three separate occasions but each time the dealer failed to perform the recall repair. The contact stated that the recall notification did not mention any stipulations regarding the recall repair. The manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Mileage: 50,000
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera intermittently displayed a distorted image. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera intermittently displayed a distorted image. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V08200 ( BACK OVER PREVENTION ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts distribution disconnect.
Ford Motor Company and the NHTSA issued a recall on 2/15/2022 on my 2016 Ford Mustang model vehicle a few months ago. It was "Back over prevention: sensing system: camera". Recall no. 22V082000. Also, Recall Number: 22S06 DECKLID WIRING UNIVERSAL CAMERA FRETTING CORROSION. Ford sent me a letter on 2/17/2022 alerting me of the recall indicating that a resolution to this issue would come about early in the second quarter of 2022. It feels like we're now approaching quarter 3 of the year and I have yet to be notified of repairs and my rear view camera is now completely not functioning at ALL. When I've searched recently for this recall, there is no longer any more information on the Ford website, nor the NHTSA website. I find that completely bizarre. I'd love to car the proper repairs immediately being that Ford guaranteed that it would be repaired accordingly to resolve the recall issue. Can you please look into why this recall has disappeared from your website, from Ford's database, and please help me get my car repaired>
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear-view camera displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 18,000. VIN tool confirms parts not available.
Mileage: 18,000
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear-view camera displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 18,000. VIN tool confirms parts not available.
Mileage: 18,000
The backup camera is intermittently working on my car. The trunk also intermittently opens from both the fob and dash controls. Sometimes the trunk will not open at all. These are problems related to the wiring harness.
The contact owns a 2016 Ford Mustang. The contact stated that the rearview camera would function properly on the initial first use however, other attempts to use the rearview camera throughout the day would be unsuccessful. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100.
Mileage: 100
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number:22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated on 5/17/2022, his wife was using the rearview camera to reverse out of their garage and crashed into their other vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,571. VIN tool confirms parts not available.
Mileage: 62,571
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera would go blank while reversing. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Mileage: 50,000
Bad harness wiring for 3rd Backup Brake light and now Backup Camera. Received a recall for backup camera. Good info to correct safety hazard. Waiting for backup camera harness to arrive at Wynne Ford Dealership. I took my vehicle in for safety inspection to Wynne Ford, Hampton, VA, 757-838-3673 and 3rd Backup Light Failed Inspection because of safety hazard. On 24 Mar 2020 Wynne Ford installed a harness for the bad wiring. Cost to fix safety hazard out of pocket was $279.41. Request reimbursement of $279.41 to cover my expense on a safety hazard.
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
BACKUP CAMERA NOT WORKING. CAR HAS POOR VISIBILITY WHEN BACKING UP WITHOUT THE CAMERA. MESSAGE SAYS CAMERA NOT AVAILABLE. THE DEALER SAID ITS THE WIRING HARNESSES AND WANTS $900.00 TO REPLACE . FORD HAS BAD DESIGN WITH THE SHORT CABLE IN THE TRUNK AND THE MATERIAL USED TO WRAP THE WIRES.
Mileage: 85,000