High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Subject: Request for Investigation - Fraudulent and Falsified Vehicle Records (Crest Ford & Roy O'Brien Ford, Possible Involvement of Bell Ford) Dear Attorney General, I am submitting this complaint to formally request an investigation into fraud committed by Roy O'Brien, an automobile dealership located in Michigan. On [XXX], 1 purchased a 2024 dark horse mustang #R8911 from Roy O'Brien under the representation that the vehicle was brand new, undamaged, and met all safety standards. After the sale, I obtained evidence that the vehicle had, in fact, been in an accident during transport and subsequently altered and resold without disclosure. This constitutes misrepresentation and consumer fraud under Michigan law. Specifically: • The dealership and its employees knowingly concealed the accident and subsequent alterations. • The vehicle was sold as "factory new," despite being materially compromised in safety and integrity. • I paid full market value under false pretenses, believing the vehicle to be undamaged and original. I have retained documentation, communications, and repair evidence that substantiate this fraud, including proof that dealership personnel were aware of the accident. I am prepared to provide all supporting records for your review. This misconduct not only caused me financial harm but also created a serious public safety risk, as the vehicle does not meet proper safety standards. I respectfully request that your office investigate this matter for potential violations of Michigan's Consumer Protection Act and any applicable fraud statutes. Please advise me on next steps and whether additional information is required. I am willing to fully cooperate with your investigation. 1. The vehicle had been in an accident during transport prior to sale. 2. Crest Ford appears to have falsely documented services that were never performed, in an effort to disguise the vehicle's accident history and damage. 3. These falsified service records were used to conspire. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Subject: Request for Investigation - Fraudulent and Falsified Vehicle Records (Crest Ford & Roy O'Brien Ford, Possible Involvement of Bell Ford) Dear Attorney General, I am submitting this complaint to formally request an investigation into fraud committed by Roy O'Brien, an automobile dealership located in Michigan. On [XXX], 1 purchased a 2024 dark horse mustang #R8911 from Roy O'Brien under the representation that the vehicle was brand new, undamaged, and met all safety standards. After the sale, I obtained evidence that the vehicle had, in fact, been in an accident during transport and subsequently altered and resold without disclosure. This constitutes misrepresentation and consumer fraud under Michigan law. Specifically: • The dealership and its employees knowingly concealed the accident and subsequent alterations. • The vehicle was sold as "factory new," despite being materially compromised in safety and integrity. • I paid full market value under false pretenses, believing the vehicle to be undamaged and original. I have retained documentation, communications, and repair evidence that substantiate this fraud, including proof that dealership personnel were aware of the accident. I am prepared to provide all supporting records for your review. This misconduct not only caused me financial harm but also created a serious public safety risk, as the vehicle does not meet proper safety standards. I respectfully request that your office investigate this matter for potential violations of Michigan's Consumer Protection Act and any applicable fraud statutes. Please advise me on next steps and whether additional information is required. I am willing to fully cooperate with your investigation. 1. The vehicle had been in an accident during transport prior to sale. 2. Crest Ford appears to have falsely documented services that were never performed, in an effort to disguise the vehicle's accident history and damage. 3. These falsified service records were used to conspire. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
In a hit-and-run accident, we were hit head on and the airbags did not deploy yet the car is a total loss. No side or front airbags deployed. Myself and my passenger needed medical care, my passenger specifically had hit the windshield and the airbags again still did not deploy. At impact, was traveling over 25 miles per hour when I was struck.
In a hit-and-run accident, we were hit head on and the airbags did not deploy yet the car is a total loss. No side or front airbags deployed. Myself and my passenger needed medical care, my passenger specifically had hit the windshield and the airbags again still did not deploy. At impact, was traveling over 25 miles per hour when I was struck.
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
The curtain airbags deployed without any collision or impact. This suggests a failure of the airbag sensors. The vehicle and all components, including the deployed airbags and related sensors, are available for inspection upon request. The sudden airbag deployment created a significant safety hazard. If this had occurred while driving at higher speeds, it could have caused me to lose control of the vehicle. The force of the deployment itself poses a risk of injury and can cause burns, bruises, or hearing damage. Myself and the passenger experienced these injuries. Other drivers could have been endangered if my vehicle reacted unexpectedly due to the deployment. The manufacturer inspected the EDR system which claimed that there was collision. There was no collision and no physical damage on the vehicle to suggest otherwise. This suggests a fault with the EDR system, sensors, and safety components of the vehicle. The vehicle is currently under inspection by insurance representatives. A few months into initially driving my vehicle, a warning lamp stating "RESTRAINT INDICATOR LAMP FAULT" was appearing. In March, there was dent and paint damage on the vehicle caused by a driveway gate, unrelated to the recent airbag deployment. These damages and warning lamp were fixed by an insurance certified shop. A report from this repair shop will be provided upon request. It cannot be attached below due to significant file size. There were no indication or warnings suggesting further fault with the airbags or any other safety restraint from March to the July, when the incident occurred.
The contact owns a 2024 Ford Mustang. The contact stated that while his wife was driving at 25 MPH and entering a roundabout, a vehicle suddenly entered the roundabout and was rear-ended. The brake pedal was depressed however there was not enough distance to avoid the collision. The forward collision warning (FCW) system did not engage. No air bags deployed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. No injuries were sustained. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 6,100.
The contact owns a 2024 Ford Mustang. The contact stated that while his wife was driving at 25 MPH and entering a roundabout, a vehicle suddenly entered the roundabout and was rear-ended. The brake pedal was depressed however there was not enough distance to avoid the collision. The forward collision warning (FCW) system did not engage. No air bags deployed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. No injuries were sustained. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 6,100.
Hit a adult male black bear broadside on a street with no lighting. The forward collision warning never engaged, seatbelt did not lock, only the knee airbag deployed, and emergency braking never engaged.
Hit a adult male black bear broadside on a street with no lighting. The forward collision warning never engaged, seatbelt did not lock, only the knee airbag deployed, and emergency braking never engaged.