10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Exterior Lighting Complaints

Showing 10 of 10
Apr 22, 2016 35,294 mi

THIS IS THE THIRD TIME FOR THIS ISSUE ON THIS SAME VEHICLE. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE 'READY FOR THE ROAD PACKAGE.' THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. SOMETIMES, NEITHER THE PARKING LAMP NOR THE TURN SIGNAL WOULD FUNCTION. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER ESP WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH.

Apr 22, 2016 35,294 mi

THIS IS THE THIRD TIME FOR THIS ISSUE ON THIS SAME VEHICLE. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE 'READY FOR THE ROAD PACKAGE.' THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. SOMETIMES, NEITHER THE PARKING LAMP NOR THE TURN SIGNAL WOULD FUNCTION. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER ESP WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH.

Feb 15, 2016 26,534 mi

VEHICLE IS EQUIPPED WITH THE READY FOR THE ROAD PACKAGE. THE WHELEN ION LIGHTS IN THE REAR WINDOW KEPT BLOWING THE FUSE. FORD INVESTIGATED AND FOUND A WIRE ON THE PASSENGER LIGHT TO BE WORN THROUGH AND TOUCHING THE BARE METAL. INSULATION AROUND THE WIRE WAS MELTED FROM THE HEAT. FORD REPLACED THOUGH FACTORY WARRANTY.

Feb 15, 2016 26,534 mi

VEHICLE IS EQUIPPED WITH THE READY FOR THE ROAD PACKAGE. THE WHELEN ION LIGHTS IN THE REAR WINDOW KEPT BLOWING THE FUSE. FORD INVESTIGATED AND FOUND A WIRE ON THE PASSENGER LIGHT TO BE WORN THROUGH AND TOUCHING THE BARE METAL. INSULATION AROUND THE WIRE WAS MELTED FROM THE HEAT. FORD REPLACED THOUGH FACTORY WARRANTY.

Oct 3, 2014 18,350 mi

VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE READY FOR THE ROAD PACKAGE. THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH. *TR

Oct 3, 2014 24,555 mi

THIS IS THE SECOND TIME FOR THIS SAME ISSUE ON THIS SAME VEHICLE. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE READY FOR THE ROAD PACKAGE. THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH. *TR

Oct 3, 2014 18,350 mi

VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE READY FOR THE ROAD PACKAGE. THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH. *TR

Oct 3, 2014 24,555 mi

THIS IS THE SECOND TIME FOR THIS SAME ISSUE ON THIS SAME VEHICLE. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH THE READY FOR THE ROAD PACKAGE. THE FRONT COMBINATION WIG-WAG LED/PARKING LAMP LED/TURN SIGNAL LED (MADE BY WHELEN) BEGAN TO FLASH ERRATICALLY. MOST OF THE TIME, THE TURN SIGNAL WOULD NOT FUNCTION AT ALL. WHEN THE TURN SIGNAL WAS NOT WORKING, THE FLASH RATE OF THE TURN SIGNAL DID NOT CHANGE TO MAKE THE DRIVER AWARE THAT THE FRONT LAMP WAS NOT FUNCTIONING. BOTH DRIVER SIDE AND PASSENGER SIDE WERE DEFECTIVE AND REPLACED. LOCAL FORD DEALER REPLACED BOTH UNDER WARRANTY. ONCE WARRANTY IS OUT, THIS PART WILL COST $486 EACH. *TR

Aug 20, 2014 37,000 mi

WE HAVE PURCHASED SIX INTERCEPTOR SEDANS, THREE IN 2012 AND THREE IN 2013. ALL OF THEM HAVE BEEN PURCHASED WITH THE ROAD READY PACKAGE. THE WHELEN LIGHTS IN THE HEADLIGHTS HAVE BEEN GOING OUT. I HAVE ONE CAR THAT IS HAVING TO GET THE LIGHTS REPLACED FOR THE SECOND TIME. OUR DEALER, JEFF SMITH FORD, IS SAYING THAT THIS IS NOT COVERED BY WARRANTY. THE WAY THE CARS ARE DESIGNED THE FRONT BUMPER COVER HAS TO BE REMOVED TO REPLACE THESE BULBS. THE WHELEN BULB IS OVER $400 ALONG WITH THE LABOR COST THIS COULD EASILY COST OVER $500. FORD SAYS THERE IS NOT A PROBLEM WITH THESE LIGHTS BUT I DISAGREE. OUR SHERIFF?S DEPARTMENT IS HAVING THE SAME PROBLEM. I JUST PAID $640 TO REPLACE A HEADLIGHT ASSEMBLY ON ANOTHER CAR. IT SEEMS TO ME THAT THERE IS A PROBLEM AND FORD NEEDS TO FIX THIS PROBLEM. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 20, 2014 37,000 mi

WE HAVE PURCHASED SIX INTERCEPTOR SEDANS, THREE IN 2012 AND THREE IN 2013. ALL OF THEM HAVE BEEN PURCHASED WITH THE ROAD READY PACKAGE. THE WHELEN LIGHTS IN THE HEADLIGHTS HAVE BEEN GOING OUT. I HAVE ONE CAR THAT IS HAVING TO GET THE LIGHTS REPLACED FOR THE SECOND TIME. OUR DEALER, JEFF SMITH FORD, IS SAYING THAT THIS IS NOT COVERED BY WARRANTY. THE WAY THE CARS ARE DESIGNED THE FRONT BUMPER COVER HAS TO BE REMOVED TO REPLACE THESE BULBS. THE WHELEN BULB IS OVER $400 ALONG WITH THE LABOR COST THIS COULD EASILY COST OVER $500. FORD SAYS THERE IS NOT A PROBLEM WITH THESE LIGHTS BUT I DISAGREE. OUR SHERIFF?S DEPARTMENT IS HAVING THE SAME PROBLEM. I JUST PAID $640 TO REPLACE A HEADLIGHT ASSEMBLY ON ANOTHER CAR. IT SEEMS TO ME THAT THERE IS A PROBLEM AND FORD NEEDS TO FIX THIS PROBLEM. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR