2000 FORD TAURUS Suspension Problems

TAKATA RECALL, I HAVE A BAD NOIZ IN THE MOTOR AND MY SUSPENSION IS BAD

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V332000 (SUSPENSION), BUT THE CONTACT WAS NOT NOTIFIED. AFTER AN OIL CHANGE, THE DEALER DIAGNOSED THAT THE STRUTS WERE BENT WITH EXTENSIVE CORROSION ON THE SPRING COILS AND STRUTS. THE DEALER FAILED TO INDICATE IF THEY WOULD PROVIDE THE RECALL REPAIR FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE REAR AXLE WAS COMPLETELY RUSTED AND THE SUBFRAME THAT HELD THE TWO REAR TIRES WAS ALSO RUSTED AND FRACTURED. AS A RESULT, THE CONTACT HAD TO CHANGE THE REAR TIRES MORE FREQUENTLY. THE CHECK ENGINE AND ABS LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.

Mileage: 300,000

I WAS DRIVING MY 2000 FORD TAURUS DOWN THE HIGHWAY AT 70 MPH WITH MY WIFE AND SMALL CHILD, ON OUR WAY TO CHURCH, WHEN THE PASSENGER SIDE SPRING BROKE AND NEARLY PULLED OUR CAR INTO A GUARD RAIL AND OFF A BRIDGE. THIS HAPPENED SOMETIME IN 2004 AND I CAN STILL REMEMBER THE EXACT LOCATION ON HWY 59. IT'S A DAY I DOUBT I EVER FORGET. I REMEMBER THE MECHANIC TELLING ME A FRONT SPRING SHOULD NEVER FAIL. HE SAID THERE WERE NO CURRENT RECALLS, SO I WAS STUCK WITH THE BILL. I REMEMBER BEING FURIOUS WITH FORD NOT ONLY BECAUSE MY FAMILY NEARLY DIED, BUT BECAUSE THEY WOULDN'T OWN UP TO SOMETHING THAT SHOULD NEVER HAPPEN. HERE IT IS NEARLY 12 YEARS LATER, AND I FOUND AN INVOICE FROM 2008 FOR NEW STRUTS AND SWAY BARS THAT COST ME NEARLY $1,000. I CAN'T HELP BUT THINK THAT BILL WAS SOMEHOW RELATED TO WHAT HAPPENED WHEN MY SPRING BROKE IN 2004, BUT MAYBE NOT. BASED ON THE NUMBER OF COMPLAINTS, I FEEL IT IS TIME FOR THE RECALL TO BE EXPANDED TO INCLUDE OTHER FORD OWNERS, ESPECIALLY SINCE WE ARE ALL DEALING WITH THE SAME EXACT ISSUE. I HAVE SUBMITTED A COMPLAINT TO FORD 1-800-392-3673 AND I BELIEVE MY NEXT STEP WITH BE THE FTC 1-877-382-4357. THIS IS AN OBVIOUS WRONG THAT NEEDS TO BE MADE RIGHT.

Mileage: 62,197

FRONT END UNACCEPTABLE! THEN DEFROSTER DIDN'T WORK IN WINTER AND I HAD TO USE MY SHIRT SLEEVE TO KEEP RUBBING THE WINDSHIELD. I TOLD AC COLLINS FORD DEALERSHIP THAT SOMETHING WAS WRONG WITH THE COIL SPRINGS AND BRAKES WHEN I BOUGHT IT. I ALSO TOLD THEM THAT THE AC WAS LEAKING IN CAR. I TOLD THEM THAT THE STEERING WHEEL WOULD SHAKE WHEN I WAS BRAKING. I CAN SEND OVER THE EMAILS IF YOU LIKE. AC COLLINS SOLD ME THIS CAR WITH SERIOUS SUSPENSION PROBLEMS. YOU MAY HAVE ALL RECORDS OF PROOF. FRONT SUSPENSION COIL SPRING FRACTURE DEFECT INVESTIGATION FOR THE 2000 TAURUS INVESTIGATION: #PE04044 OPENED: MAY 24 2004. STATUS: RECALL VEHICLE COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS*

Mileage: 140,023

DRIVERS SIDE FRONT COIL SPRING BROKE AND RUPTURED THE TIRE. I BOUGHT THE CAR IN CALIFORNIA AND MOVED TO NEW ENGLAND 10 YEARS AGO, SO IT HAS BEEN SUBJECTED TO ROAD SALT. I CALLED FORD. THE REPRESENTATIVE INFORMED ME THAT THERE WAS NO RECALL ON THIS VEHICLE. I READ THAT THERE HAD BEEN A RECALL ON THE 1999-2000 FORD TAURUS FOR THIS PRECISE PROBLEM. IT IS VERY POSSIBLE I MAY HAVE THE SAME PROBLEM WITH THE OTHER COIL SPRINGS WHILE DRIVING AND NOT AS IN THIS OCCASION WHILE THE CAR WAS PARKED IN MY DRIVEWAY. MA 10/8 ....UPDATED 11/13/15 *BF *CN

Mileage: 137,237

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, THE FRONT DRIVER'S SIDE TIRE BLEW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE COIL SPRING FRACTURED. AS A RESULT, THE INDEPENDENT MECHANIC REPLACED THE COIL SPRING AND TIRE. THE CONTACT ALSO STATED THAT ON A DIFFERENT OCCASION, THE FRONT PASSENGERS COIL SPRING AND TIRE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THEAPPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

CAR HAD NOT BEEN DRIVEN FOR A MONTH OR TWO. AFTER STARTING IT ONE DAY IN EARLY MARCH, OWNER HEARD SPRING ON THE FRONT, LEFT STRUT POP AND BREAK. THE CAR WAS NOT IN MOTION NOR HAD IT BEEN FOR QUITE SOME TIME. IN AN ATTEMPT TO TAKE IT TO A LOCAL FORD DEALERSHIP, THE SPRING PUNCTURED TIRE. THE SET OF FOUR TIRES HAD BEEN RECENTLY PURCHASED BY OWNER. OWNER HAD TO PAY FOR TOW, BRAND NEW TIRE, AND BOTH FRONT QUICK STRUTS FOR VEHICLE PLUS LABOR COSTS. THERE WAS A RECALL ISSUED ON 7-15-2004 REGARDING INSTALLING PANELS TO PROTECT THE TIRES FROM THE EXACT TYPE OF DAMAGES INCURRED. DAHL FORD DEALERSHIP STATED THE RECALL DID NOT APPLY TO VEHICLE'S SPECIFIC VIN, SO, THEY WOULD NOT PUT THE PANELS IN NOR REPLACE DAMAGED COMPONENTS AT NO CHARGE. OWNER ADVISED DAHL FORD THAT THIS RECALL WAS SENT FROM ADVANCE AUTO PARTS ONLINE GARAGE SERVICES, SO, IT CANNOT BE TOO INVALID. OWNER ALSO WAS TOLD BY EMPLOYEES OF A LOCAL MEINEKE CAR CARE CENTER THAT THE ISSUES FOR THE CAR SHOULD BE COVERED UNDER THE RECALL. FORD MOTOR COMPANY REFUSES TO ACKNOWLEDGE THAT THE VEHICLE HAS BEEN REGISTERED IN ONE OF THE STATES WHERE THE DAMAGE TO STRUTS AND SPRINGS CAN OCCUR--FROM ROAD SALT--AND OWNER SPENT CLOSE TO $800 REMEDYING A PROBLEM THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL. THE VIN DOES NOT INDICATE THAT THE PANELS WERE EVER INSTALLED AT AN EARLIER DATE, AND THE LACK OF DOING SO CAUSED THE EXACT TYPE OF ISSUE OUTLINED IN RECALL NUMBER 04S17. *TR

Mileage: 110,526

COIL SPRINGS FOR THIS YEAR ARE DEFECTIVE! MY DRIVER'S SIDE FRONT COIL SPRING EXPLODED AND SHOT THROUGH THE SIDE WALL OF THE TIRE WHILE THE CAR WAS SITTING IN THE DRIVEWAY! I HAVE PICTURES IF YOU WOULD LIKE TO SEE THEM. I HAD BEEN ON THE INTERSTATE THE DAY BEFORE; THANK GOD IT DIDN'T HAPPEN THEN! FORD TOWED THE CAR IN AND REPLACED THE TIRE AND THE FRONT COIL SPRINGS UNDER THEIR RECALL NOTICE WHICH HAD JUST COME OUT. ABOUT A YEAR LATER THE REAR SPRINGS BROKE; FORD SAID IT WAS NOT THEIR PROBLEM. R U KIDDING ME!!## I HAVE NEVER HEARD OF COIL SPRINGS FAILING EXCEPT ON BAHA RACERS OR SOMETHING JUST AS ABUSIVE. THIS CAR WAS DRIVEN ON PAVED ROADS AND INTERSTATE! THE COIL SPRINGS ARE DEFECTIVE! THE FORD ENGINEERS & QC WERE PENNY WISE AND POUND STUPID. GO GET THEM! *TR

Mileage: 97,500

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT DRIVER SIDE COIL SPRING BECAME FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,456. UPDATED 9/2914*CN

Mileage: 146,456

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR PASSENGER'S SIDE TIRE BECAME FLAT AND THE CONTACT NOTICE THAT THE REAR COIL SPRING WAS FRACTURED, CAUSING THE TIRE TO BECOME FLAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 193,000.

Mileage: 193,000

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION) AND CONTACTED THE DEALER, ONLY TO DISCOVER THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL BECAUSE A NEW TITLE WAS ISSUED FOR THE VEHICLE. THE CONTACT REPAIRED THE VEHICLE HIMSELF AND THEN CONTACTED THE MANUFACTURER, WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. NO ASSISTANCE WAS PROVIDED. THE FAILURE AND THE CURRENT MILEAGES WERE 143,000.

Mileage: 143,000

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS WHEN THE MECHANIC ADVISED THE CONTACT THAT THERE WAS A BROKEN SPRING NEAR THE STRUT ON THE FRONT DRIVER'S SIDE. ADDITIONALLY, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS INCLUDED AND PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINED ANY ASSISTANCE BECAUSE THE REPAIR WAS PREVIOUSLY PERFORMED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

Mileage: 142,000

SINCE 2004, I HAD TO HAVE MY ENGINE REBUILT IN 2009 THE COST WAS 1,700, DUE TO FAILURE IN THE COOLANT SYSTEM"PROBABLE CAUSE WAS THE COOLANT SYSTEM ERODED', AND STILL HAVE COOLANT ISSUES, THE REPAIRS ON THE COOLANT WAS ALMOST 700. AFTER THOSE REPAIRS WERE CONDUCTED, I HAD MY CAR TOWED TO GRAND PRAIRIE FORD, BECAUSE MY CAR WOULD NOT CHANGE GEARS. GRAND PRAIRIE FORD PRESENTED ME A REPAIR LIST STATING AT THAT POINT MY CAR NEEDED A NEW TRANSMISSION AND WOULD COST ANOTHER 3,000 TO REPAIR. I HAD MY CAR TOWED TO EAGLE TRANSMISSION IN IRVING, TEXAS. THE MANAGER TOLD ME NOTHING WAS WRONG WITH THE TRANSMISSION AND IN FACT IT WAS AN ELECTRICAL ERROR AND THAT THE BRAIN WOULD HAVE TO BE RECALIBRATED. I HAD THE CAR TOWED BACK TO GRAND PRAIRIE FORD TO HAVE THE BRAIN RECALIBRATED. THE CAR AT THAT POINT DROVE OFF THEIR LOT JUST FINE. GRAND PRAIRIE FORD WOULD NOT GIVE ME AN ANSWER ON WHY THEY TRIED TO TELL ME THAT I NEEDED PARTS WHEN IN FACT NOTHING WAS WRONG WITH THEM. THEY DID STATE THEY REPLACED THE SEAT BELTS DUE TO THE RECALL. MY DRIVER SEAT BELT DISENGAGES STILL WHILE DRIVING. I HAVE TO REPLACE THE TIRES SEVERAL TIMES A YEAR DUE TO SUSPENSION ISSUES'BALL JOINTS,TIRE RODS,STRUTS,SHOCKS', EVEN AFTER REPAIRS WERE CONDUCTED IT HAS BEEN A CONTINUING ISSUE NOW COSTING SEVERAL THOUSANDS. I HAVE NOT BEEN ABLE TO HAVE THIS CAR INSPECTED IN 2 YEARS DUE TO EMISSION CONTROL. I HAVE REPLACED ALL OF THE DEFECTIVE PARTS AND STILL THE CAR WILL NOT PASS. ALSO THIS CAR WAS A SPLIT YEAR MODEL AND HAS BEEN A NIGHTMARE WHEN REPLACING ANY PARTS. I DO HAVE EVERY RECEIPT FOR ALL REPAIRS AND PARTS THAT HAVE BEEN BOUGHT FOR THIS CAR AND THE FALSIFIED STATEMENT FROM GRAND PRAIRIE FORD AND A LETTER FROM EAGLE TRANSMISSION TO PROVE THIS STATEMENT THAT I HAVE MADE TODAY IS TRUE. HOWEVER, I STILL HAVE A CAR THAT I CAN NOT DRIVE BECAUSE IT WOULD BE ILLEGAL AND FORD MOTOR CO. DOES NOT HONOR THEIR VEHICLE. *TR

Mileage: 136,000

MY COIL SPRING BROKE, COULD HAVE WENT INTO MY TIRE. ONLY HAVE 95000, MILES SAY THERE'S NO WARRANTY BECAUSE ITS OVER THE YEARS, IT SHOULD BE MILES NOT YEARS. *TR

Mileage: 95,000

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND THE LOWER CONTROL ARM AND DRIVE SHAFT FRACTURED WHILE THE CONTACT WAS DRIVING LOW SPEEDS. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 138,777.

Mileage: 138,777

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS HE HEARD A LOUD CLANGING NOISE. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE DRIVERS SIDE FRONT COIL SPRING HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 113,000.

Mileage: 113,000

CATASTROPHIC FAILURE OF DRIVER-SIDE FRONT SPRING DURING A TURN ON RESIDENTIAL STREETS, CAUSING TEMPORARY LOSS OF CONTROL AND NEAR COLLISION. EJECTION OF BROKEN PORTION OF SPRING CAUSED NO INJURIES NOR DAMAGE TO TIRE OF VEHICLE IN QUESTION; HOWEVER, OTHER VEHICLES PASSED OVER RESULTING DEBRIS AND DROVE ON, POSSIBLY SUFFERING TIRE DAMAGE THAT WAS NOT IMMEDIATELY APPARENT. EVIDENTLY, FORD HAS ACKNOWLEDGED A PROBLEM WITH THESE FRONT COIL SPRINGS, ISSUING A RECALL, BUT HAS FAILED TO EXTEND IT TO COVER ALL FAILURES. THE INCIDENT DESCRIBED HEREIN DEMONSTRATES THAT THE CONDITION IS CLEARLY A SAFETY ISSUE.

Mileage: 92,933

FRONT SPRING BROKE WHILE 17 YEAR OLD DAUGHTER DRIVING THE CAR. *TT

Mileage: 159,153

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V332000 (COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). IN ADDITION, THE CONTACT STATED THAT THE REMEDY ACTED ONLY AS A BAND AID SINCE THE MANUFACTURE DECIDED TO ADD SHIELDS TO PROTECT THE TIRES FROM BEING PUNCTURED INSTEAD OF REPLACING THE COIL SPRING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 124,245.

Mileage: 124,245

TL*THE CONTACT OWNS 2000 FORD TAURUS WITH 86000 MILES. THE CONTACT STATED DURING ROUTINE MAINTENANCE, THE MECHANIC STATED THE DRIVERS SIDE COIL SPRING FAILED. THE MANUFACTURER STATED THE VEHICLE WAS NO LONGER COVERED BY THE EXTENDED WARRANTY THAT WAS OFFERED FOR THIS REPAIR. THE VEHICLE WAS NOT REPAIRED.

Mileage: 86,000

I WAS DRIVING TO WORK WHEN I HEARD A LARGE CLUNK IN THE BACK OF MY CAR. I ASSUMED THAT IT WAS JUST ME HITTING A BRANCH. THE SOUND CONTINUED, BUT I WASN'T THAT FAR FROM WORK SO I KEPT DRIVING. MY CAR STARTED TO SHAKE SEVERELY AND I HAD TO FIGHT TO KEEP THE STEERING STRAIGHT, SO I IMMEDIATELY WENT AND PULLED OVER AT A GAS STATION WHERE I DISCOVERED A SEVERE FLAT. I HAD MY CAR TOWED TO THE CAR REPAIR SHOP, WHERE I WORK, TO HAVE THE TIRE REPLACED. THEY SHOWED ME THAT THE REAR COIL SPRING HAD PUNCTURED AND DUG A GOUGE ALONG A THIRD OF THE TIRE. IT WAS VERY SCARY TO SEE HOW BADLY THE TIRE WAS DAMAGED. I LOOKED ONLINE AND HAVE SEEN SIMILAR COMPLAINTS AND WONDER WHY SOMEONE HASN'T DONE ANYTHING ABOUT THIS. *TR

Mileage: 108,000

VEHICLE MAKE / MODEL: MODEL YEAR(S): FORD / TAURUS 1999-2001 MERCURY / SABLE 1999-2001 MANUFACTURER: FORD MOTOR COMPANY MFR'S REPORT DATE: JUL 06, 2004 NHTSA CAMPAIGN ID NUMBER: 04V332000 NHTSA ACTION NUMBER: PE04044 COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS POTENTIAL NUMBER OF UNITS AFFECTED: 899,060 WE NEVER RECEIVED A LETTER STATING THAT THIS IS AN ISSUE AND COULD BE FIXED FOR FREE AND NOW IT HAS EXPIRED AND FORD SAYS TOO BAD THEY WILL NOT WORK WITH US TO GET IT FIXED. *TR

I HAVE A 2000 FORD TAURUS WAGON THAT MY SPRING SNAPPED AND SITTING ON TOP OF MY TIRE. READ THAT THERE WAS A RECALL, HOWEVER IT IS SAYING IT WOULD HAVE HAD TO HAPPEN BEFORE 2005. I FEEL IT SHOULD STILL BE COVERED BY FORD AND I AM A SINGLE MOTHER OF 3 AND MY INCOME IS LIMITED. PAYING BETWEEN $600 AND $1500 TO HAVE REPAIRED IS NOT AVAILABLE TO ME. *TR

Mileage: 127,000

REAR COIL SPRING ON DRIVER SIDE BROKE WITH 1/2 TURN OF COIL SPRING LAYING ON GARAGE FLOOR NEAR TIRE. PREVIOUS RECALL ON FRONT SPRINGS. *LN

Mileage: 62,000

BACK SPRINGS BROKE. *TR

Mileage: 119,161

I HAVE A 2000 FORD TAURUS THAT HAS THE RECALLED COIL SPRINGS ON IT. THE FRONT SPRINGS WHERE REPLACED FOR FREE OF COURSE AND NOW THE BACK ONES ARE SHOT AND MY TIRE BLEW AS A RESULT. I DO NOT UNDERSTAND WHY FORD DOESN'T STAND BEHIND THEIR AUTOMOBILES THE COIL SPRINGS ARE THE EXACT SAME AS THE FRONT ONES, DEFECTS!!! PLEASE MAKE FORD REPLACE THEM ALL AT NO CHARGE!!! I WILL NEVER BUY A FORD AGAIN. *TR

Mileage: 117,231

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 65 MPH THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE HAD EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR COIL SPRING HAD PUNCTURED THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 104000.

Mileage: 104,000

DEC 2009 I HAD TO FIGHT THE LOCAL FORD DEALER TO STAND BEHIND A RECALL FOR THE FRONT COIL SPRINGS ON MY 2000 FORD TAURUS. NOW THE REAR COIL SPRINGS HAVE BROKEN ALSO WHILE I WAS DRIVING THE CAR AND I AM TOLD I WAS LUCKY TO BE IN TOWN AND NOT THE HIGHWAY BECAUSE THE BROKEN SPRINGS PUNCTURE THE TIRES AND CAUSE ACCIDENTS. I HAVE FOUND SEVERAL OTHER ON THE INTERNET TO SEE THAT MINE IS NOT AN ISOLATED INCIDENT. *TR

Mileage: 97,417

RIGHT FRONT SPRING BROKE ON 2000 FORD TAURUS WHILE TRAVELING AT 25MPH. SMALL DIP IN ROAD CAUSED SPRING TO BREAK AND STRUT TO BE DAMAGED. LUCKILY THE TIRE DID NOT BLOW DUE TO THE LOW SPEED AND ABLE TO IMMEDIATELY STOP.. CAR HAD TO BE TOWED AND BOTH SPRINGS AND STRUTS REPLACED. CAR IS DRIVEN IN IOWA. CAR HAD 100,500 MILES AT TIME OF BREAKAGE. *TR

Mileage: 100,262

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN DETECTED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED WITH THE SAFETY RISK INVOLVED IN THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

ON MY 2000 FORD TAURUS SEDAN, THE RIGHT REAR SUSPENSION SPRING HAS BROKEN. FORTUNATELY, IT DID NOT PUNCTURE THE TIRE, BUT MY MECHANIC SAID IT COULD HAVE AND THAT HE HAD SEEN A NUMBER OF OTHER TAURUSES WHERE THAT PRECISE PROBLEM HAD OCCURRED. A SIMILAR ISSUE WAS IDENTIFIED WITH THE FRONT SPRINGS AND A RECALL WAS ISSUED TO ADD PROTECTIVE CAPS TO PREVENT A DANGEROUS CONDITION. IN ADDITION, FORD REPLACED BROKEN SPRINGS, ALTHOUGH I BELIEVE THIS WAS A CUSTOMER SERVICE CHOICE BY FORD, RATHER THAN A CONDITION OF THE RECALL. I REPORTED THE ISSUE TO FORD, BUT THOUGHT NHTSA SHOULD BE MADE AWARE OF THE ISSUE AS WELL. WE LIVE IN THE GREATER CHICAGO AREA. *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THE FRONT PASSENGER TIRE WAS FLAT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THAT THE FRONT COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE. THE DEALER ADVISED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION: FRONT: SPRINGS: COIL SPRINGS) BUT COULD NOT HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 127,000. UPDATED 11/03/10. *LJ

Mileage: 127,000

TL* THE CONTACT OWNS A 2000 FORD TAURUS. WHILE IN REVERSE AT RELATIVELY LOW SPEEDS, THE CONTACT OBSERVED AN UNUSUAL NOISE ON THE RIGHT SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THE REAR PASSENGERS SIDE COIL SPRING HAD FAILED. THE MECHANIC REPLACED THE COIL SPRING AND THE SWAY BAR. THIS WAS THE SECOND OCCURRENCE OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.

Mileage: 70,000

REAR SUSPENSION COIL SPRINGS REPLACED ON 2000 FORD TAURUS THAT HAS ONLY 36809 MILES ON IT - FRONT SPRINGS HAD A RECALL ON THEM, BUT NO RECALL ON DEFECTIVE REAR SPRINGS. *TR

Mileage: 36,809

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE HAVING THE VEHICLE INSPECTED, HE WAS ADVISED THAT THE REAR COIL SPRINGS WERE FRACTURED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS ON HIS VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE AT HIS LIABILITY. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 106,000.

Mileage: 106,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING AT 2 MPH IN REVERSE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD BECOME FLAT. THE CONTACT THEN NOTICED THAT THE COIL SPRING HAD BROKEN IN THAT LOCATION. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 65,000.

Mileage: 65,000

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE REAR PASSENGER COIL SPRING BROKE WHICH WAS DISCOVERED DURING A ROUTINE INSPECTION. THE CONTACT STATED THAT THE DEALER REPLACED BOTH REAR COIL SPRINGS. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE APPROXIMATELY 55,500.

Mileage: 55,500

MY 2000 FORD TAURUS REAR SPRING BROKE YESTERDAY. THE TIRE WAS PUNCTURED AND DESTROYED THE TIRE. I CAN'T BELIEVE THERE IS NO RECALL ON THESE SPRINGS BASED UPON THE NUMBER OF CONSUMERS WHO HAVE HAD THIS SAME ISSUE. NOT ONLY WAS I ABOUT TO TAKE THIS ON THE INTERSTATE WHICH COULD OF CAUSED A MAJOR CRASH, IT WOULD OF ALSO PUT MY FAMILY AT RISK. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS PROBLEM THAT IS WIDE SPREAD AMONG 2000-2003 FORD TAURUS AND SABLE MODELS. *TR

Mileage: 82,400

I JUST BOUGHT A USED 2000 FORD TAURUS....I WAS WONDERING WHY MY TIRES WERE SCREECHING EVERY TIME I DROVE, MY TIRES BALD BADLY WITHIN A WEEK OR TWO...TOOK IT TO A MECHANIC HE TOLD ME THAT THE RIGHT LOWER CONTROL LINE WAS BENT AND THAT'S WHY I REALLY CANT DRIVE ANYWHERE. I AM VERY CONCERNED ABOUT MY CAR I NEED A VEHICLE TO WORK AND SEE MY DAUGHTER... *TR

Mileage: 65

I HAVE A 2000 FORD TAURUS THAT HAS HAD 2 RIGHT FRONT COILS SPRINGS BREAK WITHIN A FIVE YEAR PERIOD. BOTH INCIDENTS RESULTED IN A TORN SIDE WALL ON THE TIRE.

Mileage: 120,000

I HAVE A 2000 FORD TAURUS AND THE FRONT COIL SPRINGS BROKE ABOUT A 1 1/2 YEARS AGO AND NOW THE REAR SPRING ON THE RIGHT SIDE HAS BROKE. WHY HAS THERE NOT BEEN A RECALL ON THIS PROBLEM TO FIX THE CAR. I UNDER STAND THERE WAS A RECALL ON THE FRONT SPRINGS BUT I NEVER RECEIVED A RECALL NOTICE. WHY IS IT FORD WON'T ADDRESS THIS PROBLEM. THIS IS JUST AS BAD AS THE TOYOTA'S PROBLEM. I HAD TO PAID TO GET THE CAR REPAIRED. IN FACT IT IS IN THE SHOP NOW GETTING NEW REAR SPRINGS PUT ON IT. THERE IS ONLY 67,000 MILES ON THE CAR. *TR

Mileage: 67,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 10 MPH HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS FLAT. AFTER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING PUNCTURED THE TIRE. THE CONTACT PREVIOUSLY NHTSA CAMPAIGN 04V332000, SUSPENSION FRONT SPRINGS COIL SPRINGS SERVICED ON HIS VEHICLE. UPDATED 03/09/10. *LJ THE LEFT FRONT COIL SPRING FAILED FOR A SECOND TIME. UPDATED 09/07/10*JB

Mileage: 143,660

REAR, DRIVER SIDE, COIL SPRING FRACTURED. REPLACEMENT OF SPRING AND TIRE. *TR

Mileage: 103,000

WHILE HAVING MY OIL CHANGED AT A REPAIR FACILITY, IT WAS POINTED OUT TO ME THAT BOTH REAR SUSPENSION SPRINGS ON MY 2000 FORD TAURUS ARE BROKEN IN THE SAME PLACE. I CALLED FORD TO ASK ABOUT A RECALL OR TECHNICAL BULLETIN AND THEY RESPONDED THAT THIS IS "NORMAL" WEAR AND TEAR. I DO NOT AGREE. *TR

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE REAR FRONT COIL SPRING FAILED. THE FRONT COIL SPRINGS WERE PREVIOUSLY REPAIRED PER THE RECALL AND THE MANUFACTURER WILL NOT AUTHORIZE THE DEALER TO REPAIR IT SINCE THERE IS NO WARRANTY. THE FAILURE MILEAGE WAS 65,000. UPDATE 12/14/09 *CN UPDATED 12/16/09.*JB

Mileage: 62,000

THE REAR COIL SPRINGS ON MY 2000 FORD TAURUS ARE RUSTED AND BROKEN. I WOULDN'T TYPICALLY HAVE A PROBLEM JUST GETTING THIS REPAIRED, HOWEVER MY MECHANIC SAYS HE SEES FORD VEHICLES WITH THE SAME PROBLEM ALL THE TIME (AROUND 3 A WEEK). THERE HAS ALREADY BEEN A RECALL ON THE FRONT SPRINGS, AND I READ SOME PROGRESS WAS BEING MADE ON THE REAR ONES, HOWEVER FORD STILL HAS NOT RECALLED THEM. IF THIS PROBLEM IS SO PREVALENT, AND FORD IS ALREADY AWARE OF PROBLEMATIC FRONT COIL SPRINGS, THE REAR COIL SPRINGS SHOULD BE INVESTIGATED AND TESTED FURTHER AS WELL. *TR

Mileage: 90,000

BOTH REAR COIL SPRINGS CRACKED. DISCOVERED AT ROUTINE INSPECTION. *TR

Mileage: 57,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE TRAVELING AT 35MPH THE VEHICLE STARTED TO SHAKE AND VIBRATE. IT WAS DIFFICULT TO CONTROL. HE PULLED THE VEHICLE OVER AND NOTICED THAT THE REAR PASSENGER SIDE WAS LOWER IN THE WHEEL BASE THAN THE FRONT SIDE. THE VEHICLE WAS DRIVEN TO THE NEAREST MECHANIC. THE TECHNICIAN STATED THAT THE REAR COIL SPRINGS HAD FAILED AND IT SHOULD NOT BE DRIVEN UNTIL IT WAS REPAIRED. HE WAS THEN EXPLAINED OF A RECALL THAT WAS ALREADY ISSUED ON THE VEHICLE, BUT IT WAS ON THE FRONT COIL SPRINGS (MANUFACTURER: FORD MOTOR COMPANY MFR'S REPORT DATE: JUL 06, 2004 NHTSA CAMPAIGN ID NUMBER: 04V332000 PE04044 NHTSA ACTION NUMBER: PE04044 COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS ) HE CONTACTED THE MANUFACTURE AND STATED THAT HE WAS EXPERIENCING THE PROBLEM EXPLAINED IN THE RECALL BUT ON THE REAR OF THE VEHICLE NOT THE FRONT. THE MANUFACTURE STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. HE STATES THAT SINCE THE PROBLEM HAS BEEN RECALLED ON THE FRONT IT SHOULD ALSO INCLUDE THE REAR. THE VEHICLE IS CURRENTLY BEING REPAIRED AT A REPAIR SHOP. THE CURRENT AND FAILURE MILEAGE WAS 88,000. BL UPDATED 10/5/09 *CN UPDATED 10/07/09.

Mileage: 89,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE TRAVELING AT 35MPH THE VEHICLE STARTED TO SHAKE AND VIBRATE. IT WAS DIFFICULT TO CONTROL. HE PULLED THE VEHICLE OVER AND NOTICED THAT THE REAR PASSENGER SIDE WAS LOWER IN THE WHEEL BASE THAN THE FRONT SIDE. THE VEHICLE WAS DRIVEN TO THE NEAREST MECHANIC. THE TECHNICIAN STATED THAT THE REAR COIL SPRINGS HAD FAILED AND IT SHOULD NOT BE DRIVEN UNTIL IT WAS REPAIRED. HE WAS THEN EXPLAINED OF A RECALL THAT WAS ALREADY ISSUED ON THE VEHICLE, BUT IT WAS ON THE FRONT COIL SPRINGS (MANUFACTURER: FORD MOTOR COMPANY MFR'S REPORT DATE: JUL 06, 2004 NHTSA CAMPAIGN ID NUMBER: 04V332000 PE04044 NHTSA ACTION NUMBER: PE04044 COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS ) HE CONTACTED THE MANUFACTURE AND STATED THAT HE WAS EXPERIENCING THE PROBLEM EXPLAINED IN THE RECALL BUT ON THE REAR OF THE VEHICLE NOT THE FRONT. THE MANUFACTURE STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. HE STATES THAT SINCE THE PROBLEM HAS BEEN RECALLED ON THE FRONT IT SHOULD ALSO INCLUDE THE REAR. THE VEHICLE IS CURRENTLY BEING REPAIRED AT A REPAIR SHOP. THE CURRENT AND FAILURE MILEAGE WAS 88,000. BL UPDATED 10/5/09 *CN UPDATED 10/07/09.

Mileage: 89,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THREE OF THE FOUR FRONT AND REAR COIL SPRINGS WERE BROKEN. THREE COIL SPRINGS WERE REPLACED AT THE OWNERS EXPENSE SINCE THERE WERE NO EXISTING RECALLS. THE DEALER HAD TO ORDER THE PARTS WHICH DELAYED THE REPAIR AND WAS ADVISED TO CONTACT THE MANUFACTURER AND THE HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THREE OF THE FOUR FRONT AND REAR COIL SPRINGS WERE BROKEN. THREE COIL SPRINGS WERE REPLACED AT THE OWNERS EXPENSE SINCE THERE WERE NO EXISTING RECALLS. THE DEALER HAD TO ORDER THE PARTS WHICH DELAYED THE REPAIR AND WAS ADVISED TO CONTACT THE MANUFACTURER AND THE HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT BOTH OF THE REAR SPRINGS FAILED. HE TOOK THE VEHICLE TO A MECHANIC AND THEY MADE THE REPAIRS. THE FAILURE MILEAGE WAS 101,659. UPDATED 08/03/09 *BF UPDATED 08/05/09/*JB

Mileage: 101,659

NORMAL DRIVING CONDITIONS FOR IOWA. APPROXIMATELY 97,000 MILES ON VEHICLE. LEFT REAR COIL SPRING FAILURE. LOCAL MECHANIC REPLACED REAR STRUTS AND MOUNTS, AND LEFT REAR TIRE. OLD PARTS ARE NOT AVAILABLE. *TR

Mileage: 97,000

2000 FORD TAURUS - REAR SPRING COILS BROKEN - IT HASN'T TAKEN LONG TO SEE THAT 1999-2002 FORD TAURUS MODELS HAVE HIGH RATES OF FAILURE IN THE REAR SUSPENSION DUE TO CORROSION OF THE REAR SPRING COILS. I JUST LEARNED THAT THE SPRING COILS ON MY 2000 FORD TAURUS HAVE BROKEN, DAMAGING THE STRUTS AND THE WALLS OF MY REAR TIRE. NOT ONLY SHOULD ALL OF THEM BE REPLACED (APPROX. INSTALLED ESTIMATE IS $700), BUT I WAS TOLD THIS COULD CAUSE A CATASTROPHIC ACCIDENT IF THE COIL WERE TO PUNCTURE THE TIRE AT HIGHWAY SPEEDS. BECAUSE THERE IS AN EXISTING RECALL FOR 1999-2001 FORD TAURUS VEHICLES FOR THE COILS IN THE FRONT SUSPENSION, I WOULD APPRECIATE AN EXPLANATION OF THE JUSTIFICATION FOR FRONT SUSPENSION RECALL AND HOW THAT CASE DIFFERS SIGNIFICANTLY FROM THE REAR SUSPENSION, WHICH HAS NOT YET BEEN RECALLED. *TR

Mileage: 131,098

REAR RIGHT COIL SPRING BROKE IN TWO PLACES. ONE JAGGED END WAS PUSHING ITS WAY INTO THE TIRE CAUSING A 3/16TH INCH GROOVE IN THE SIDE WALL. FORTUNATELY IT WAS NOT ENOUGH TO PUNCTURE THE TIRE. CAR HAS ONLY 55,000 MILES ON IT AND HAS RARELY BEEN DRIVEN IN SALTY ROAD CONDITIONS. *TR

Mileage: 55,000

CRACKED FRONT AND REAR COIL SPRINGS ON A 2000 FORD TAURUS. *TR

Mileage: 98,000

I WAS DRIVING MY CAR IN THE GROCERY STORE PARKING LOT WHEN I HEARD A LOUD POP AND MY VEHICLE VEERED INTO A LARGE MOUND OF HARD SNOW WHICH BENT THE LOWER LEFT FRONT OF MY CAR. I HAD NO IDEA WHAT HAD HAPPENED THEN I BEGAN TO LOSE AIR IN MY TIRES AND I WOULD REPLACE THE AIR AT THE GAS STATION. ONE MORNING I CAME OUT AND MY LF TIRE WAS ON A COMPLETE FLAT,IT WAS REPLACED WITH THE DONUT AND TAKEN TO JUST TIRES FOR REPAIR. THEY CHECKED THE TIRES AND COULDN'T FIND ANYTHING WRONG WITH THE TIRE AND PUT IT BACK ON. FOR SOME REASON MY CAR JUST WASN'T DRIVING PROPERLY THE STEERING WAS OFF. AT ONE POINT MY STEERING WHEEL STARTED TO SHAKE AND I BEGAN TO LOSE AIR IN THE RF TIRE. I TOOK MY CAR TO A DIFFERENT SHOP AND THEY CHECKED IT AND COULDN'T DETERMINE WHY I WAS LOSING AIR BUT NOTICED MY INSIDE TREADS WERE WEARING TOO MUCH. WELL I TOOK MY CAR TO AN AUTO MECHANIC AND FOUND OUT THAT MY 2 FRONT SPRINGS ARE SAGGING REALLY BAD AND REQUESTED THAT I REPLACE WITH A FULL STRUT ASSEMBLY. MY REAR LEFT SPRING WAS BROKE AND SPRING ON RIGHT IS SAGGING BADLY. I DON'T UNDERSTAND HOW MY SUSPENSION IS DAMAGED SO I ONLY WORK 3 DAYS A WEEK LESS THAN 10 MILES AWAY CARRYING ONLY TWO PERSONS IN THE CAR. SOMETHING IS WRONG WITH THIS PICTURE, I PAID $962.00 FOR REPAIRS. I FEEL THAT THESE COIL SPRINGS ARE SUBSTANDARD AND DEFECTIVE AND THAT THE FRONT AS WELL AS REAR SHOULD BE REPAIRED BY FORD FOR FREE. THIS BROKEN SPRING COULD HAVE CAUSED ME A BLOW OUT ON THE EXPRESSWAY, I FEEL THAT I SHOULD BE REIMBURSED BECAUSE THIS EFFECTS YOUR BALL JOINTS AND TIE ROD ENDS OTHER COMPONENTS NECESSARY FOR SUSPENSION. *TR

I AM WRITING TO YOU ABOUT MY 2000 FORD TAURUS SES. I WAS DRIVING IT OUT OF A PARKING LOT WHEN A HEARD A LOUD CRACK AND NOISES FROM THE FRONT END OF MY CAR BECAME LOUD. I GOT OUT OF THE CAR AND FOUND MY FRONT LEFT COIL SPRING BROKEN. LUCKILY, I HAD PUT THE PROTECTIVE SHIELD ON MY CAR, SO SPRING BREAKING DID NOT CAUSE AN ACCIDENT OR A FLATTENED TIRE. THE CAR WAS TAKEN TO THE LOCAL FORD DEALER TO BE REPAIRED AS THE FRONT COIL SPRING COULD NOT BE LEFT BROKEN. WHEN THE CAR WAS AT THE DEALERSHIP, BOTH FRONT COILS SPRINGS WERE REPLACED UNDER THE RECALL WARRANTY, BUT THEN A PROBLEM HAPPENED THAT SINCE MY FRONT STRUTS WERE ORIGINAL, THEN WOULD NOT GO BACK IN AFTER THE COILS WERE REPLACED, WHICH THEN I HAD TO SPEND $200.00 TO GET NEW STRUTS BECAUSE OF THE COIL SPRINGS BREAKING ON THE FRONT ON MY CAR. THEN I GOT THE CAR BACK. I KEPT THINKING SOMETHING WAS NOT FEELING CORRECT ABOUT THE WAY THE CAR DROVE AND LOOKED. I SOON DISCOVERED THAT BOTH BACK SPRINGS HAD CRACKED AND WERE NOW BROKEN. THE CAR WAS TAKEN BACK TO THE DEALERSHIP AND I HAD TO PAY FOR THE BACK COIL SPRINGS TO BE REPLACED ON MY CAR. I FIND IT INTERESTING THAT THE FRONT ONES ARE COVERED, BUT THE BACK ONES ARE NOT ALTHOUGH THEY LOOK THE SAME ARE WERE THE ORIGINAL WITH THE CAR. LUCKILY NONE OF THE BROKEN COILS SPRINGS CAUSED AN ACCIDENT, BUT IT SEEMS LIKE AN ACCIDENT WAITING TO HAPPEN THAT 3 OF 4 SPRINGS BROKE IN JUST A FEW DAYS. THIS REALLY IS CONCERNING AND MAKES ME WORRIED ABOUT THE FUTURE OF THIS CAR AND ITS COILS SPRINGS. ALTHOUGH THEY HAVE ALL NOW BEEN REPLACED, AT NOT A CHEAP COST WHEN I TAKE INTO ACCOUNT PAYING FOR THE FRONT STRUTS AND NEW BACK SPRINGS IT REALLY ADDED UP AND MAKES ME WONDER HOW MANY MORE CARS LIKE MINE ARE OUT THERE THAT HAVE BROKEN SPRINGS OR ARE JUST A MOMENT AWAY FROM CRACKING INTO PIECES. I WAS LUCKY NONE OF MY TIRES WERE PUNCTURED AND THAT I WAS NOT DRIVING ON A ROAD WITH A HIGH SPEED LIMIT. THIS SEEMS VERY DANGEROUS TO ME. *TR

Mileage: 102,000

I AM WRITING TO YOU ABOUT MY 2000 FORD TAURUS SES. I WAS DRIVING IT OUT OF A PARKING LOT WHEN A HEARD A LOUD CRACK AND NOISES FROM THE FRONT END OF MY CAR BECAME LOUD. I GOT OUT OF THE CAR AND FOUND MY FRONT LEFT COIL SPRING BROKEN. LUCKILY, I HAD PUT THE PROTECTIVE SHIELD ON MY CAR, SO SPRING BREAKING DID NOT CAUSE AN ACCIDENT OR A FLATTENED TIRE. THE CAR WAS TAKEN TO THE LOCAL FORD DEALER TO BE REPAIRED AS THE FRONT COIL SPRING COULD NOT BE LEFT BROKEN. WHEN THE CAR WAS AT THE DEALERSHIP, BOTH FRONT COILS SPRINGS WERE REPLACED UNDER THE RECALL WARRANTY, BUT THEN A PROBLEM HAPPENED THAT SINCE MY FRONT STRUTS WERE ORIGINAL, THEN WOULD NOT GO BACK IN AFTER THE COILS WERE REPLACED, WHICH THEN I HAD TO SPEND $200.00 TO GET NEW STRUTS BECAUSE OF THE COIL SPRINGS BREAKING ON THE FRONT ON MY CAR. THEN I GOT THE CAR BACK. I KEPT THINKING SOMETHING WAS NOT FEELING CORRECT ABOUT THE WAY THE CAR DROVE AND LOOKED. I SOON DISCOVERED THAT BOTH BACK SPRINGS HAD CRACKED AND WERE NOW BROKEN. THE CAR WAS TAKEN BACK TO THE DEALERSHIP AND I HAD TO PAY FOR THE BACK COIL SPRINGS TO BE REPLACED ON MY CAR. I FIND IT INTERESTING THAT THE FRONT ONES ARE COVERED, BUT THE BACK ONES ARE NOT ALTHOUGH THEY LOOK THE SAME ARE WERE THE ORIGINAL WITH THE CAR. LUCKILY NONE OF THE BROKEN COILS SPRINGS CAUSED AN ACCIDENT, BUT IT SEEMS LIKE AN ACCIDENT WAITING TO HAPPEN THAT 3 OF 4 SPRINGS BROKE IN JUST A FEW DAYS. THIS REALLY IS CONCERNING AND MAKES ME WORRIED ABOUT THE FUTURE OF THIS CAR AND ITS COILS SPRINGS. ALTHOUGH THEY HAVE ALL NOW BEEN REPLACED, AT NOT A CHEAP COST WHEN I TAKE INTO ACCOUNT PAYING FOR THE FRONT STRUTS AND NEW BACK SPRINGS IT REALLY ADDED UP AND MAKES ME WONDER HOW MANY MORE CARS LIKE MINE ARE OUT THERE THAT HAVE BROKEN SPRINGS OR ARE JUST A MOMENT AWAY FROM CRACKING INTO PIECES. I WAS LUCKY NONE OF MY TIRES WERE PUNCTURED AND THAT I WAS NOT DRIVING ON A ROAD WITH A HIGH SPEED LIMIT. THIS SEEMS VERY DANGEROUS TO ME. *TR

Mileage: 102,000

I AM WRITING TO YOU ABOUT MY 2000 FORD TAURUS SES. I WAS DRIVING IT OUT OF A PARKING LOT WHEN A HEARD A LOUD CRACK AND NOISES FROM THE FRONT END OF MY CAR BECAME LOUD. I GOT OUT OF THE CAR AND FOUND MY FRONT LEFT COIL SPRING BROKEN. LUCKILY, I HAD PUT THE PROTECTIVE SHIELD ON MY CAR, SO SPRING BREAKING DID NOT CAUSE AN ACCIDENT OR A FLATTENED TIRE. THE CAR WAS TAKEN TO THE LOCAL FORD DEALER TO BE REPAIRED AS THE FRONT COIL SPRING COULD NOT BE LEFT BROKEN. WHEN THE CAR WAS AT THE DEALERSHIP, BOTH FRONT COILS SPRINGS WERE REPLACED UNDER THE RECALL WARRANTY, BUT THEN A PROBLEM HAPPENED THAT SINCE MY FRONT STRUTS WERE ORIGINAL, THEN WOULD NOT GO BACK IN AFTER THE COILS WERE REPLACED, WHICH THEN I HAD TO SPEND $200.00 TO GET NEW STRUTS BECAUSE OF THE COIL SPRINGS BREAKING ON THE FRONT ON MY CAR. THEN I GOT THE CAR BACK. I KEPT THINKING SOMETHING WAS NOT FEELING CORRECT ABOUT THE WAY THE CAR DROVE AND LOOKED. I SOON DISCOVERED THAT BOTH BACK SPRINGS HAD CRACKED AND WERE NOW BROKEN. THE CAR WAS TAKEN BACK TO THE DEALERSHIP AND I HAD TO PAY FOR THE BACK COIL SPRINGS TO BE REPLACED ON MY CAR. I FIND IT INTERESTING THAT THE FRONT ONES ARE COVERED, BUT THE BACK ONES ARE NOT ALTHOUGH THEY LOOK THE SAME ARE WERE THE ORIGINAL WITH THE CAR. LUCKILY NONE OF THE BROKEN COILS SPRINGS CAUSED AN ACCIDENT, BUT IT SEEMS LIKE AN ACCIDENT WAITING TO HAPPEN THAT 3 OF 4 SPRINGS BROKE IN JUST A FEW DAYS. THIS REALLY IS CONCERNING AND MAKES ME WORRIED ABOUT THE FUTURE OF THIS CAR AND ITS COILS SPRINGS. ALTHOUGH THEY HAVE ALL NOW BEEN REPLACED, AT NOT A CHEAP COST WHEN I TAKE INTO ACCOUNT PAYING FOR THE FRONT STRUTS AND NEW BACK SPRINGS IT REALLY ADDED UP AND MAKES ME WONDER HOW MANY MORE CARS LIKE MINE ARE OUT THERE THAT HAVE BROKEN SPRINGS OR ARE JUST A MOMENT AWAY FROM CRACKING INTO PIECES. I WAS LUCKY NONE OF MY TIRES WERE PUNCTURED AND THAT I WAS NOT DRIVING ON A ROAD WITH A HIGH SPEED LIMIT. THIS SEEMS VERY DANGEROUS TO ME. *TR

Mileage: 102,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. IMMEDIATELY, THE VEHICLE VIBRATED EXCESSIVELY AND PERFORMED ABNORMALLY. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE TIRE EXPLODED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE REAR SUSPENSION. THE VEHICLE WAS REPAIRED AND ALL FOUR TIRES WERE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 23,500.

Mileage: 23,500

COIL SPRING BROKE PUNCTURING TIRE. *TR

Mileage: 72,300

BACKING OUT OF MY GARAGE AT MAYBE 1 MPH THE FRONT DRIVER SIDE COIL SPRING BROKE PUNCTURING THE TIRE ON MY 2000 TAURUS. I KNOW THERE IS A RECALL (ALTHOUGH POORLY WORDED) FOR THAT BUT THERE IS NO RECALL THE REAR COIL SPRINGS AND THE DRIVER SIDE REAR COIL SPRING APPARENTLY BROKE BEFORE SINCE THERE IS RUST AT THE FRACTURE. I HAD A SHOP TAKE CARE OF THE WORK AND IT LOOKS LIKE FORD MAY NOT BE WILLING TO PAY FOR ANY OF IT. THE SERVICE PEOPLE AT SHEEHY FORD IN GAITHERSBURG SAID THEY CERTAINLY WILL NOT PAY FOR THE REAR SPRINGS AND ASSOCIATED COSTS BECAUSE THERE IS NO RECALL, YET IT APPEARS THAT THE REAR SPRINGS HAVE THE SAME PROBLEM (EXCEPT THE REAR SPRING FRACTURE DID NOT PUNCTURE MY TIRE). I DO HAVE BOTH BROKEN SPRINGS AND PHOTOS IF YOU NEED THEM FOR THE INVESTIGATION. DID YOUR REVIEW AND DENIAL OF REAR SPRING FAILURES CONSIDER THAT A FRACTURED REAR SPRING MAY HAMPER A SUDDEN EMERGENCY MANEUVER CAUSING DAMAGE OR LOSS OF CONTROL? THE WAY THE ORIGINAL RECALL NOTICE IS WORDED DOES NOT MAKE IT SOUND SIGNIFICANT, ONLY IF YOU HAVE SUFFICIENT CORROSION, AND I WOULD NEVER THINK JUST SURFACE CORROSION WITHOUT SIGNIFICANT PITTING WOULD CAUSE A FAILURE. IF YOU LOOK AT MY COIL SPRINGS, THEY ONLY HAVE SURFACE CORROSION AND I WOULD NOT THINK THAT CORROSION SEVERE ENOUGH TO CAUSE A FRACTURE. THE SERVICE MAN AT SHEEHY EVEN ADMITTED THAT THE PARTS SUPPLIER USED SUBSTANDARD MATERIAL. HE THEN SAID IF THEY SAW A CRACK DURING RECALL SERVICING THEY'D REPLACE THE COIL, BUT IF IT'S GOING TO FRACTURE DUE TO CORROSION, THEY'D NEVER SEE A CRACK BECAUSE IT WOULD THEN FAIL IMMEDIATELY. THE DEALER OBVIOUSLY CAN'T BE TRUSTED WITH LINES LIKE THAT. *TR

Mileage: 100,275

BACKING OUT OF MY GARAGE AT MAYBE 1 MPH THE FRONT DRIVER SIDE COIL SPRING BROKE PUNCTURING THE TIRE ON MY 2000 TAURUS. I KNOW THERE IS A RECALL (ALTHOUGH POORLY WORDED) FOR THAT BUT THERE IS NO RECALL THE REAR COIL SPRINGS AND THE DRIVER SIDE REAR COIL SPRING APPARENTLY BROKE BEFORE SINCE THERE IS RUST AT THE FRACTURE. I HAD A SHOP TAKE CARE OF THE WORK AND IT LOOKS LIKE FORD MAY NOT BE WILLING TO PAY FOR ANY OF IT. THE SERVICE PEOPLE AT SHEEHY FORD IN GAITHERSBURG SAID THEY CERTAINLY WILL NOT PAY FOR THE REAR SPRINGS AND ASSOCIATED COSTS BECAUSE THERE IS NO RECALL, YET IT APPEARS THAT THE REAR SPRINGS HAVE THE SAME PROBLEM (EXCEPT THE REAR SPRING FRACTURE DID NOT PUNCTURE MY TIRE). I DO HAVE BOTH BROKEN SPRINGS AND PHOTOS IF YOU NEED THEM FOR THE INVESTIGATION. DID YOUR REVIEW AND DENIAL OF REAR SPRING FAILURES CONSIDER THAT A FRACTURED REAR SPRING MAY HAMPER A SUDDEN EMERGENCY MANEUVER CAUSING DAMAGE OR LOSS OF CONTROL? THE WAY THE ORIGINAL RECALL NOTICE IS WORDED DOES NOT MAKE IT SOUND SIGNIFICANT, ONLY IF YOU HAVE SUFFICIENT CORROSION, AND I WOULD NEVER THINK JUST SURFACE CORROSION WITHOUT SIGNIFICANT PITTING WOULD CAUSE A FAILURE. IF YOU LOOK AT MY COIL SPRINGS, THEY ONLY HAVE SURFACE CORROSION AND I WOULD NOT THINK THAT CORROSION SEVERE ENOUGH TO CAUSE A FRACTURE. THE SERVICE MAN AT SHEEHY EVEN ADMITTED THAT THE PARTS SUPPLIER USED SUBSTANDARD MATERIAL. HE THEN SAID IF THEY SAW A CRACK DURING RECALL SERVICING THEY'D REPLACE THE COIL, BUT IF IT'S GOING TO FRACTURE DUE TO CORROSION, THEY'D NEVER SEE A CRACK BECAUSE IT WOULD THEN FAIL IMMEDIATELY. THE DEALER OBVIOUSLY CAN'T BE TRUSTED WITH LINES LIKE THAT. *TR

Mileage: 100,275

I WAS DRIVING A NORMAL DAY TO WORK AS I HEARD A LOUD NOISE FROM THE FRONT OF MY 2000 FORD TAURUS, AND AFTER PULLING OVER AND REMOVING THE FRONT PASSENGER TIRE, DISCOVERED THAT THE COIL SPRING HAD SNAPPED OFF AT THE BASE. CLOSE TO A 6 INCH PIECE OF THE SPRING WAS PROTRUDING OUT OF THE STRUT HOUSING THAT THE SPRING SITS IN. I WAS LUCKY THAT THIS DID NOT PUNCTURE THE TIRE AT 55 MPH. AS THIS PIECE OF SHARP STEAL WAS RAPPED AROUND MY STRUT I COULD NOT REMOVE IT WITH MY HAND, I HAD TO CUT THE BROKEN SECTION OF SPRING IN HALF WITH A CUTTING WHEEL, TO MAKE THE CAR SAFE TO DRIVE. WENT TO GET ESTIMATES, PRICES RANGED FROM 450$ TO 750$, FOR ONE STRUT ASSEMBLY. I DON'T HAVE THAT KIND OF MONEY TO REPLACE THE BROKEN PART. THUS BROKEN SPRING REMAINED ON CAR. THEN ABOUT TWO WEEKS LATER THE EXACT SAME THING HAPPENED TO THE DRIVERS SIDE. SO NOW I HAVE 2 BROKEN FRONT COIL SPRINGS. THIS IS NOT A RANDOM EVENT, I HAVE RESEARCHED THIS A LITTLE AND IT SEEMS FORD SAYS THAT IT IS DUE TO RUST THAT WEAKENS THE SPRING. B***S***! I HAVE SEEN THOUSANDS OF OLD CARS ON THE ROAD WITH RUST THAT ATE THROUGH THE ENTIRE BODY OF THE CAR, WITH RUST COVERED SPRINGS, YET THEIR SPRINGS DO NOT BREAK. I HAD A 79 FORD F150 THAT WAS A RUST BUCKET, AND ITS SPRINGS NEVER BROKE AFTER TONS OF ABUSE. I BELIEVE THESE BROKEN SPRINGS ARE DUE TO WEAK STEAL AND POOR DESIGN OF THE SPRING. AND IT SEEMS THAT A LOT OF OTHERS ON THE WEB FEEL THE SAME, AND HAVE HAD THE SAME PROBLEM. *TR

Mileage: 79,000

FORD TAURUS REAR SPRING BROKE. *TR

Mileage: 135,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. SHE NOTICED THAT THE DRIVER'S SIDE FRONT TIRE WAS FLAT. SHE ATTEMPTED TO REPLACE THE TIRE WHEN SHE REALIZED THAT THE FRONT SUSPENSION COIL SPRING FRACTURED AND PUNCTURED A HOLE THROUGH THE TIRE. A TECHNICIAN STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V-332; THEREFORE, THE CONTACT WOULD HAVE TO PAY $760 TO HAVE THE VEHICLE REPAIRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 89,000.

Mileage: 89,000

I HAVE A 2000 FORD TAURUS I HAD A RIGHT REAR SPRING BROK E ON THE VEHICLE. *TR

Mileage: 138,000

I VISITED FORD DEALERSHIP IN TORONTO IN REGARDS TO RECALLS AND I'VE BEEN INFORMED THAT ONLY RECALL THAT APPLIES TO MY VEHICLE IS THE FOLLOWING ONE: NHTSA CAMPAIGN ID NUMBER: 04V332000; COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS; MFR'S REPORT DATE: JUL 06, 2004.BROWSING THE HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/RECALLS/RESULTS.CFM I HAVE REALIZED THAT THERE HAS BEEN SEVERAL OTHER RECALLS FOR THE 2000 TAURUS. ONE OF THE RECALLS THAT I FOUND AT THE ABOVE MENTIONED WEBSITE IS: NHTSA CAMPAIGN ID NUMBER: 00V242000 VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE "VEHICLE CAPACITY WEIGHT" AND "DESIGNATED SEATING CAPACITY" INFORMATION WAS NOT PRINTED ON THE SAFETY CERTIFICATION LABELS AFFIXED TO THESE VEHICLES AFTER I EXAMINED MY VEHICLE I NOTICED THAT THE SAFETY CERTIFICATION LABEL ON MY VEHICLE HAS THE SAME INFORMATION MISSING. I CONTACTED FORD AND AFTER EXPRESSING MY CONCERNS THEIR FINAL ANSWER WAS THAT THERE ARE NO OTHER RECALLS THAN THE FRONT COIL SPRINGS RECALL THAT APPLIES TO MU VEHICLE, AND IT IS NOT THEIR FAULT IF SOME OF THE INFORMATION PRINTED ON THE LABEL ARE NOT VISIBLE ENOUGH. TODAY, I HAVE BEEN AT THE YORKDALE FORD LOCATED IN TORONTO, CANADA. AFTER I EXPLAINED THE WHOLE SITUATION NO ONE INSPECTED MY VEHICLE'S STICKER AND I HAVE BEEN TOLD THAT THE DEALER CANNOT DO ANYTHING ABOUT THAT STICKER (THEY DID INSTALL PROTECTIVE SPRING SHIELDS) AND I SHOULD CONTACT THE FORD. MY CONCERNS IN REGARDS TO ABOVE ARE: 1. SINCE MY VEHICLE'S SAFETY CERTIFICATION LABEL DOES NOT CONTAIN ALL THE INFORMATION AND AS PER FORD RECORDS MY VEHICLE IS NOT UNDER THE RECALL FOR THE SAME LABEL, I AM CONCERNED THAT THERE IS A POSSIBILITY OF OTHER NOT RECOGNIZED BUT EXISTING RECALLS THAT APPLY TO MY VEHICLE 2. WHO WOULD TAKE LIABILITY IN CASE THAT THE COIL SPRING FRACTURES AND THAT RESULTS IN A CRUSH OR ANY OTHER INCONVENIENCE? 3. BROWSING THE WEBSITE WWW.ALLDATADIY.COM I FOUND THE FOLLOWING TAURUS 2000 RECALL: 02M01S6 AUG 04 TUBE MOUNTED EGR PRESSURE SENSOR .IS THIS CORRECT? *TR

THE REAR COIL SPRINGS ON MY 2000 FORD TAURUS HAVE BROKEN. I WAS TOLD THAT THERE WAS A RECALL ON THE FRONT SPRINGS FOR THIS ISSUE HOWEVER NOT THE REAR SPRINGS WHEN THE REAR SPRINGS ARE CAUSING THE EXACT SAME ISSUES AS THE FRONT WHEN THEY BREAK. *TR

Mileage: 115,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT. AFTER FURTHER INSPECTION, HE NOTICED THAT THE COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE TECHNICIAN ADDED THAT THEY WOULD ONLY REPLACE THE FRONT COIL SPRINGS BECAUSE HE HAS NOT EXPERIENCED A FAILURE WITH THE REAR COIL SPRINGS AND THAT COMPONENT WAS NOT REFERENCED IN THE REMEDY OF THE RECALL. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 94,000. UPDATED 10-29-08 *BF THE FRONT COIL SPRINGS WERE REPLACED AT NO CHARGE. UPDATED 10/30/08. *JB

Mileage: 94,000

2000 FORD TAURUS SEDAN: REAR COIL SPRING BROKE AND GOUGED TIRE. VEHICLE WAS RECALLED FOR SIMILAR ISSUE ON FRONT COIL SPRING. *TR

Mileage: 100,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING BETWEEN 25-28 MPH, THE CONTACT DROVE OVER A BUMP AND HEARD A LOOSE METAL SOUND. THE MECHANIC STATED THAT BOTH REAR COIL SPRINGS FAILED. SHE DROVE TO A FORD DEALER AND THEY CONFIRMED THAT THE REAR COIL SPRINGS FAILED. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO SAFETY RECALL. PRIOR TO THE FAILURE, THERE WAS A RECALL ON THE FRONT COIL SPRINGS. THE CONTACT BELIEVES THAT IF THE FRONT COIL SPRINGS WERE FAULTY, THE REAR COIL SPRINGS ARE AS WELL. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 111,943. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB

Mileage: 111,943

I PURCHASED THIS VEHICLE USED AND HAVE HAD NOTHING BUT TROUBLE SINCE. THE MAIN ISSUE IS THAT IT HAS HAD THE POTENTIAL TO KILL ME,MY FAMILY AND PASSERS BY ON 4 SEPARATE OCCASIONS . TO START WITH WE REPLACED ALL OF THE PULLEYS ON THE VEHICLE LAST WINTER, DUE TO A CONSTANT SQUEALING NOISE THAT REPLACING THE BELT DID NOT FIX. THIS COST A SMALL FORTUNE AS WE BROKE SEVERAL TOOLS (AND 4 TENSIONER PULLEY'S) AS DID 3 MECHANICS TRYING TO GET THE PULLEYS BACK ON. FORD WAS ABSOLUTELY NO HELP, THEY WANTED TO CHARGE 300 OR MORE DOLLARS TO ATTEMPT THE JOB, THEIR QUOTE WAS SOMETHING LIKE "THOSE THINGS ARE A PAIN IN THE A@# AND WE NEVER KNOW WHAT WE'RE LOOKING AT WITH LABOR WHEN WE GET ONE IN!" AFTER NEARLY 2 WEEKS WE COMPLETED THE WORK AND MANY DOLLARS LATER ONLY TO LATER DISCOVER THAT WHEN WE DRIVE IT IN THE RAIN THE BELT COMES OFF! AS YOU CAN IMAGINE THIS IS NOT EXACTLY FUN WHEN ON A COUNTRY ROAD IN THE RAIN WITH YOUR CHILD AT 55 MPH AND YOU SUDDENLY HAVE NO CONTROL OF YOUR CAR. AS WAS THE CASE WITH ME THE FIRST TIME BY THE TIME I PULLED INTO MY DRIVEWAY 2 MILES LATER I HAD SOMETHING PLASTIC SMOKING ON THE RIGHT FRONT SIDE AND SEVERE OVERHEATING ISSUES!!! THIS HAS HAPPENED 3 TIMES SINCE, ONCE LEAVING ME STRANDED AT WAL-MART,ONCE IN A FRIENDS DRIVEWAY AND MOST RECENTLY AFTER 2 DAYS OF RAIN I DECIDED TO TAKE MY KIDS TO THE END OF THE RAOD TO THE BUS STOP(THIS IS ONLY RE: 80 FEET OR SO AWAY) AND I HADN'T BEEN ANYWHERE AND HIT NO PUDDLES OUT OF FEAR, AND YET STILL LOST THE BELT COMING BACK TO MY DRIVEWAY. MY CHILD HAD A SEIZURE AT SCHOOL A WEEK AND A HALF AGO, 20 MILES FROM ME AND I HAD TO DRIVE IN THE RAINS FROM TROPICAL STORM GUSTAV TO A FAMILY MEMBERS HOUSE AND GET A RIDE TO THE HOSPITAL TO BE WITH MY CHILD. I AM HAVING TO SAY NO TO WORK(SUBSTITUTE TEACHING) WHEN IT'S RAINING AGAIN IN FEAR OF WRECKING AND OR BEING STUCK SOMEWHERE AND CAN'T SELL IT BECAUSE IT HAS THESE PROBLEMS. WE ALSO HAVE HAD MAJOR PROBLEMS WITH THE FAN'S BURNING OUT AND THE FRONT TIRES WEARING DOWN. *TR

Mileage: 74,000

I WAS NOTIFIED OF A RECALL ON THE FRONT COIL SPRINGS ON MY CAR BY FORD MOTOR COMPANY ROUGHLY 3-4 YEARS AGO. THE RECALL WAS TO REPLACE SPRINGS THAT FORD FEARED WOULD BREAK. I RESPONDED TO THE RECALL AND HAD A LOCAL FORD DEALER REPLACE THE SPRINGS AS PER THE RECALL. THIS PAST WEEK, I TOOK MY CAR TO A LOCAL REPAIR SHOP FOR ANOTHER ISSUE AND THEY INFORMED ME THAT THE FRONT SPRINGS ON MY CAR WERE BROKEN. WHEN I QUESTIONED FORD ABOUT THE FACT THAT APPARENTLY THAT DEFECTIVE PARTS WERE REPLACED WITH OTHER DEFECTIVE PARTS, THEY SAID THERE WAS NOTHING THEY COULD DO TO ASSIST ME. ACCORDING TO THE REPAIR FACILITY, NEARLY EVERY FORD TAURUS THAT COMES TO THEIR FACILITY HAS BROKEN FRONT COIL SPRINGS. *TR

Mileage: 117,000

BROKEN REAR COIL SPRINGS. *TR

Mileage: 168,879

REAR COIL SPRING BROKE ON THE DRIVER'S SIDE OF MY CAR. THIS PUNCTURED A TIRE WHICH QUICKLY DEFLATED WHEN I WAS ON A HIGHWAY TRAVELING AT A FAST SPEED. I HAD TO PAY $900 TO REPLACE THE STRUTS BECAUSE NO MECHANICS AROUND HERE CAN JUST REPLACE THE SPRING. *TR

Mileage: 79,000

REAR SPRINGS BOTH BROKE. CAR HAS RECALL FOR FRONT SPRINGS BUT NOT REARS. AFTER DOING RESEARCH ON THIS MANY OF THESE MODELS HAVE BROKEN SPRINGS. *TR

Mileage: 80,000

REAR SPRINGS BOTH BROKE. CAR HAS RECALL FOR FRONT SPRINGS BUT NOT REARS. AFTER DOING RESEARCH ON THIS MANY OF THESE MODELS HAVE BROKEN SPRINGS. *TR

Mileage: 80,000

I HAVE HAD TO REPLACE THE REAR TIE RODS A TOTAL OF 3 TIMES IN APPROXIMATELY 2 1/2 YEARS ON A 2000 FORD TAURUS. ONE OF THE THREE TIMES WAS WHEN THE REAR DRIVER'S SIDE SPRING BROKE (WHICH THERE IS A RECALL ON THE FRONT BY NOT THE REAR). (I DO HAVE THE PARTS FROM THE SPRING REPAIR). LUCKILY I WAS JUST BACKING OUT OF A PARKING SPOT WHEN THE SPRING GAVE WAY VERSUS GOING DOWN THE HIGHWAY. SOMETHING NEEDS TO BE DONE ABOUT THE REAR SUSPENSION. THIS IS QUITE A SHORT TIME SPAN TO HAVE THIS MANY PROBLEMS WITH THE SUSPENSION. *TR

Mileage: 78,200

ON 7-29-08 I WAS COMING OFF THE FREEWAY AND WAS TOLD I HAD A FLAT TIRE. I PULLED INTO NATIONAL TIRE AND BATTERY. THE SERVICE DEPARTMENT INFORMED ME THAT 3 SPRINGS WERE BROKEN AND THAT THE REAR PASSENGER SIDE SPRING TORE THROUGH MY TIRE DEFLATING IT. I'M LUCKY I WASN'T KILLED DOING 60 ON THE FREEWAY. I CALLED FORD AND THEY WON'T PAY FOR IT. THAT'S A DEFECT THAT FORD SHOULD BE HELD ACCOUNTABLE FOR. *TR

Mileage: 48,784

ON 7-29-08 I WAS COMING OFF THE FREEWAY AND WAS TOLD I HAD A FLAT TIRE. I PULLED INTO NATIONAL TIRE AND BATTERY. THE SERVICE DEPARTMENT INFORMED ME THAT 3 SPRINGS WERE BROKEN AND THAT THE REAR PASSENGER SIDE SPRING TORE THROUGH MY TIRE DEFLATING IT. I'M LUCKY I WASN'T KILLED DOING 60 ON THE FREEWAY. I CALLED FORD AND THEY WON'T PAY FOR IT. THAT'S A DEFECT THAT FORD SHOULD BE HELD ACCOUNTABLE FOR. *TR

Mileage: 48,784

ON 7-29-08 I WAS COMING OFF THE FREEWAY AND WAS TOLD I HAD A FLAT TIRE. I PULLED INTO NATIONAL TIRE AND BATTERY. THE SERVICE DEPARTMENT INFORMED ME THAT 3 SPRINGS WERE BROKEN AND THAT THE REAR PASSENGER SIDE SPRING TORE THROUGH MY TIRE DEFLATING IT. I'M LUCKY I WASN'T KILLED DOING 60 ON THE FREEWAY. I CALLED FORD AND THEY WON'T PAY FOR IT. THAT'S A DEFECT THAT FORD SHOULD BE HELD ACCOUNTABLE FOR. *TR

Mileage: 48,784

ON 7-29-08 I WAS COMING OFF THE FREEWAY AND WAS TOLD I HAD A FLAT TIRE. I PULLED INTO NATIONAL TIRE AND BATTERY. THE SERVICE DEPARTMENT INFORMED ME THAT 3 SPRINGS WERE BROKEN AND THAT THE REAR PASSENGER SIDE SPRING TORE THROUGH MY TIRE DEFLATING IT. I'M LUCKY I WASN'T KILLED DOING 60 ON THE FREEWAY. I CALLED FORD AND THEY WON'T PAY FOR IT. THAT'S A DEFECT THAT FORD SHOULD BE HELD ACCOUNTABLE FOR. *TR

Mileage: 48,784

ON 7-29-08 I WAS COMING OFF THE FREEWAY AND WAS TOLD I HAD A FLAT TIRE. I PULLED INTO NATIONAL TIRE AND BATTERY. THE SERVICE DEPARTMENT INFORMED ME THAT 3 SPRINGS WERE BROKEN AND THAT THE REAR PASSENGER SIDE SPRING TORE THROUGH MY TIRE DEFLATING IT. I'M LUCKY I WASN'T KILLED DOING 60 ON THE FREEWAY. I CALLED FORD AND THEY WON'T PAY FOR IT. THAT'S A DEFECT THAT FORD SHOULD BE HELD ACCOUNTABLE FOR. *TR

Mileage: 48,784

ON 7-29-08 I WAS COMING OFF THE FREEWAY AND WAS TOLD I HAD A FLAT TIRE. I PULLED INTO NATIONAL TIRE AND BATTERY. THE SERVICE DEPARTMENT INFORMED ME THAT 3 SPRINGS WERE BROKEN AND THAT THE REAR PASSENGER SIDE SPRING TORE THROUGH MY TIRE DEFLATING IT. I'M LUCKY I WASN'T KILLED DOING 60 ON THE FREEWAY. I CALLED FORD AND THEY WON'T PAY FOR IT. THAT'S A DEFECT THAT FORD SHOULD BE HELD ACCOUNTABLE FOR. *TR

Mileage: 48,784

REAR SPRING BROKE ON 2000 FORD TAURUS, APPEARS TO BE A COMMON PROBLEM ON FRONT AND REAR SPRINGS. FORD RECALLED FRONT BUT WHY NOT REAR? *TR

Mileage: 159,000

LOUD "CLUNKING EXPLOSION" SOUND FROM REAR AND CAR HANDLING WAS AFFECTED. TOOK IT TO DEALER AND FOUND I HAD 3 BROKEN COIL SPRINGS-- 2 OF WHICH HAD BEEN BROKEN FOR A LONG TIME. ONE ON THE FRONT, WHICH WAS COVERED UNDER RECALL AND BOTH BACK SPRINGS. FRONT SPRING WAS COVERED IN RECALL, BUT FROM WHAT I'VE FOUND ONLINE JUST AS MANY PEOPLE HAVE PROBLEMS WITH THE REAR SPRINGS. CHARGED OVER $600 IN REPAIR TO GET 2 NEW REAR SPRINGS INSTALLED, BUT STILL HAVE RATTLING PROBLEMS AFTERWARDS. CAR IS DRIVEN EXTREMELY LIGHTLY AND THE FINAL BREAKAGE HAPPENED WHILE BACKING OUT OF MY DRIVEWAY AT APX 5MPH. *TR

Mileage: 96,000

LOUD "CLUNKING EXPLOSION" SOUND FROM REAR AND CAR HANDLING WAS AFFECTED. TOOK IT TO DEALER AND FOUND I HAD 3 BROKEN COIL SPRINGS-- 2 OF WHICH HAD BEEN BROKEN FOR A LONG TIME. ONE ON THE FRONT, WHICH WAS COVERED UNDER RECALL AND BOTH BACK SPRINGS. FRONT SPRING WAS COVERED IN RECALL, BUT FROM WHAT I'VE FOUND ONLINE JUST AS MANY PEOPLE HAVE PROBLEMS WITH THE REAR SPRINGS. CHARGED OVER $600 IN REPAIR TO GET 2 NEW REAR SPRINGS INSTALLED, BUT STILL HAVE RATTLING PROBLEMS AFTERWARDS. CAR IS DRIVEN EXTREMELY LIGHTLY AND THE FINAL BREAKAGE HAPPENED WHILE BACKING OUT OF MY DRIVEWAY AT APX 5MPH. *TR

Mileage: 96,000

I HAVE A 2000 FORD TAURUS AND OF COURSE BOTH OF MY FRONT COIL SPRINGS BROKE. THANK HEAVEN NO ACCIDENTS. HAD THEM REPLACED AT A LOCAL FORD DEALERSHIP ON 07/15/2008 WAS INFORMED AS WELL THAT ONE REAR SPRING WAS BROKEN. NOT COVERED UNDER 04M04B THEY ARE THE SAME SPRINGS AS THE FRONT!!!!! NOW I HAVE TO TRY AND FIGURE OUT A WAY TO GET MY CAR FIXED WITH NO CASH NOT GOING TO BE EASY. SOMETHING HAS TO BE DONE ABOUT THIS WITH FORD!!! *TR

Mileage: 92,845

DURING A VERY COLD SNAP, MY WIFE STARTED THE CAR AND HEAR A BANG. I FOUND THE FRONT COIL SPRING HAD SNAPPED AND IMPALED THE TIRE. IT WAS AN ALMOST CLEAN BREAK, WITH A BROKEN WHISKER OF STEEL AT THE PERIMETER OF THE COIL. FORD HAD OFFERED TO SUPPLY A SHROUD TO PROTECT TIRES OF CARS IN "RUST-PRONE " STATES, BUT THIS WAS NO RUST-THROUGH. IT WAS CLEARLY A CASE OF BAD STEEL. OTHERS HAVE HAD VARIOUS LUCK WITH FORD, EVEN COVERING THE COST OF NEW SPRINGS AND INSTALLATION. I WAS TOLD NO, THE WARRANTY HAD EXPIRED, AND THAT I DIDN'T HAVE THE SHROUDS INSTALLED. WHERE WOULD I BE THEN, EXCEPT HAVING A GOOD TIRE AND A BROKEN SPRING THAT THEY STILL WOULDN'T COVER? *TR

Mileage: 50,000

I HAVE A 2000 FORD TAURUS, APPROXIMATELY 2 YEARS AGO THE FRONT SPRING BROKE AND WENT THROUGH THE TIRE, THANK GOD IT HAPPENED IN THE DRIVE WAY NOT THE HIGHWAY. IT WAS REPLACED UNDER A RECALL. I ASSUMED THEY REPLACED ALL SPRINGS AS IF THERE IS A STRESS RELIEF PROBLEM IT WOULD BE IN ALL SPRINGS. I CALLED THE FORD DEALERSHIP THAT REPLACED THE BROKEN SPRING AND TOLD THEM THAT BOTH REAR SPRINGS ARE BROKEN AND IF THEY REPLACED THEM PREVIOUSLY. THEY TOLD ME NO, THE REAR SPRINGS ARE NOT COVERED UNDER THE RECALL, HE ALSO STATED THAT HE HAD BEEN INUNDATED WITH CONSUMERS WITH THE REAR SPRINGS BROKEN BUT FORD REFUSES TO FIX THEM. HE STATED I WOULD HAVE TO REPLACE THEM MYSELF AT APPROXIMATELY $400. THE VEHICLE IS NEARLY UNDRIVEABLE AND A SAFETY HAZARD TO THE DRIVER AND OTHERS ON THE ROAD THE WAY IT IS. HOW CAN FORD, KNOWING THE SPRINGS ARE BAD (RECALL ON FRONT SPRINGS) AND IT BEING A SAFETY HAZARD AND REFUSE TO REPAIR THE BROKEN SPRINGS. FORD CONSUMER HOTLINE TOLD ME, ONLY THE FRONT IS COVERED AND WOULD NOT TELL ME WHY THE REAR ARE NOT. IT IS DANGEROUS, HOWEVER I HAVE NO CHOICE BUT TO DRIVE IT THIS WAY SINCE I DO NOT HAVE $400 +/- TO GET THEM FIXED. NO WONDER THEY ARE DOWN 28% IN SALES. *TR

Mileage: 175,000

BROUGHT 2000 FORD TAURUS IN TO REPAIR SHOP TO HAVE TIRES REPLACED. REC'D PHONE CALL THAT BOTH REAR STRUT SPRINGS WERE BROKEN AND THEY WOULD NOT PUT TIRES ON BECAUSE OF THE SAFETY ISSUE OF SPRINGS POKING INTO TIRES & CAUSING ACCIDENT. SO STRUTS NEED TO BE FIXED FIRST TO THE TUNE OF $1000, WHICH I DON'T HAVE. APPARENTLY, THIS IS COMMON IN TAURUSES, AND FORD SHOULD BE OFFERING TO PAY SOME OR ALL OF THE REPAIRS. *TR

DRIVER STARTED ENGINE AND SHIFTED TO REVERSE AT WHICH TIME THE LEFT FRONT TIRE BLEW OUT. INSPECTION REVEALED THAT THE SPRING WAS BROKEN AND PUNCTURED THE TIRE. FURTHER INSPECTION REVEALED THAT THE RIGHT FRONT SPRING WAS ALSO BROKEN BUT HAD NOT YET PUNCTURED THE TIRE. WHILE THESE TIRES HAD ONLY BEEN DRIVEN 10 MILES PER DAY FOR 12 MONTHS THEY HAD NO TREAD ON THE INSIDE WHILE THE REST OF THE TIRES HAD LITTLE WEAR. BOTH SPRINGS APPEAR TO HAVE BROKEN IN THE SAME SPOT. *TR

Mileage: 56,000

REAR SPRINGS BROKEN ON VEHICLE. SAT DOWN IN VEHICLE AND REAR SPRING BUSTED IN MY DRIVEWAY. *TR

Mileage: 80,000

REAR COIL SPRINGS BROKEN NEED $1447.72 DOLLARS TO FIX. *TR

ON THE MORNING OF JUNE 23RD, 2008. I PROCEEDED TO GET INTO MY AUTOMOBILE, I STARTED THE ENGINE, PUT MY THINGS AWAY WHILE MY ENGINE WARMED UP AND APPROXIMATELY WHILE BACKING UP 1 FT TO LEAVE; MY FRONT RIGHT COIL SPRING BROKE INTO PIECES AND BLEW MY TIRE OUT. I AM LUCKY THAT THIS DID NOT HAPPEN ON A HIGHWAY. *TR

Mileage: 180,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT TOOK THE VEHICLE IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE REAR PASSENGER SIDE COIL FAILED. HE WILL TAKE THE VEHICLE TO A FORD DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 99,000 AND CURRENT MILEAGE WAS 107,000.

Mileage: 99,000

THE DAY OF THE REPAIR THE CAR SEEMED A BIT TILTED AND MADE A FUNNY NOISE. WHEN TAKEN TO THE DEALER, WAS TOLD BOTH REAR COILS WERE BROKEN. BOTH FRONT COILS HAD BEEN REPLACED LESS THAN A YEAR AGO AND ALSO RESULTED IN A RUPTURED TIRE. CURRENT COSTS ESTIMATED AROUND 600 DOLLARS. THIS IS NOT COVERED BY THE FRONT COIL RECALL, BUT INVOLVES THE SAME FAULTY PART. *TR

Mileage: 103,000

THE DAY OF THE REPAIR THE CAR SEEMED A BIT TILTED AND MADE A FUNNY NOISE. WHEN TAKEN TO THE DEALER, WAS TOLD BOTH REAR COILS WERE BROKEN. BOTH FRONT COILS HAD BEEN REPLACED LESS THAN A YEAR AGO AND ALSO RESULTED IN A RUPTURED TIRE. CURRENT COSTS ESTIMATED AROUND 600 DOLLARS. THIS IS NOT COVERED BY THE FRONT COIL RECALL, BUT INVOLVES THE SAME FAULTY PART. *TR

Mileage: 103,000

BOTH REAR COIL SPRINGS BROKE AND PUT DEEP CUTS INTO BOTH REAR TIRES NEW SPRINGS ARE BEING INSTALLED AND NEW TIRES HAD TO BE PURCHASED I STILL HAVE THE OLD TIRE FOR YOUR INSPECTION. *TR

Mileage: 140,000

2000 FORD TAURUS PROBLEMS WITH THE REAR SPRINGS. CONSUMER STATES THAT THE REAR SPRINGS AND LINKS WERE REPLACED. BRAKE LINE WAS REPAIRED, AND THE RACK AND PINION STEERING WAS REPLACED. *KB ***NAR***

TODAY OUR FORD SERVICE SHOP INFORMED US WE HAVE A BROKEN REAR COIL SPRING. THE COIL MUST BE REPLACED ALONG WITH THE STRUT. FAILURE TO DO SO MAY RESULT IN A PORTION OF THE BROKEN SPRING COMING LOOSE AND PUNCTURING THE REAR TIRE. OBVIOUSLY, A TIRE BLOWOUT AT HIGHWAY SPEEDS IS DANGEROUS. WE HAD THE SPRING REPLACED. DURING THE PROCESS, THE REPAIRMAN INDICATED FORD HAD ISSUED A RECALL FOR THE FRONT COIL SPRINGS FOR EXACTLY THIS REASON. THE REPAIR MAN EXPLAINED THAT THE SPRINGS ON BOTH THE FRONT AND REAR OF THE CAR ARE EXACTLY THE SAME. FAILURE OF ANY OF THOSE SPRINGS COULD RESULT IN A BLOWN TIRE. I ASKED HIM WHY FORD HAD NOT THEN RECALLED ALL THE SPRINGS SINCE A) THEY ARE THE SAME PART; B) FAILURE RESULTS IN THE SAME DANGEROUS CONDITION. HE COULD NOT EXPLAIN WHY. I WROTE A LETTER FOR FORD ASKING WHY THEY HAD NOT RECALLED ALL SPRINGS, THEY SUGGESTED I CONTACT THE NHTSB. SO, WHY ARE THE REAR SPRINGS NOT RECALLED IF THEY ARE THE SAME PART AND THE END RESULT IF THEY FAIL IS THE SAME???? *TR

Mileage: 107,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE PASSENGER SIDE REAR COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD. HE DROVE TO A SERVICE STATION AND HAD THE TIRE REPLACED. THERE WAS A RECALL FOR THE FRONT COIL SPRINGS ON THE VEHICLE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 86,223 AND FAILURE MILEAGE WAS 86,221.

Mileage: 86,221

RIGHT FRONT AND RIGHT REAR COIL SPRINGS BROKE. THE FRONT APPEARS TO HAVE BROKEN IN THE DRIVEWAY, PUNCTURING THE TIRE. WHEN THE REAR BROKE IS UNKNOWN. HAD THE CAR TOWED TO LOCAL FORD DEALER. THEY REPLACED THE FRONT COIL SPRINGS UNDER RECALL, BUT CHARGED ME FOR NEW TIRE AND REAR SPRINGS. *TR

Mileage: 129,703

I WAS DRIVING 30MPH ON A FRIDAY WHEN THE DRIVER'S SIDE REAR TIRE BLEW OUT. I MADE A SERVICE CALL TO COME AND CHANGE MY TIRE TO THE SPARE. ONCE I WAS AT THE REPAIR SHOP TO GET A NEW TIRE, THE MECHANIC SHOWED ME WHAT HAD HAPPENED TO CAUSE THE BLOW OUT. THE REAR SPRING COIL HAD BUSTED WHILE I WAS DRIVING AND LACERATED THE TIRE. MY CAR WAS DEEMED UNSAFE AND I WAS WITHOUT IT FOR A FULL WEEKEND BECAUSE THE REPAIRS COULDN'T BE MADE UNTIL MONDAY. NOT ONLY DID I HAVE TO REPLACE THE REAR SPRING COILS, BUT ALSO THE STRUTS, SWAY LINK BAR, AND A NEW TIRE FOR A GRAND TOTAL OF $986. I ALSO HAD THE FRONT SPRING COILS REPLACED (BECAUSE ONE WAS CRACKED) 13 MONTHS EARLIER. *TR

Mileage: 103,500

INSPECTION OF VEHICLE AFTER SUFFERING A FRONT FLAT TIRE REVEALED THE LEFT REAR SPRING BROKEN. BROKEN SPRING ALMOST CONTACTS THE TIRE. VEHICLE IS BEING SERVICED THIS WEEKEND TO REPLACE PARTS. *TR

Mileage: 85,000

AROUND 2005, MY FRONT LEFT SPRING BROKE WHILE PUTTING MY 2000 FORD TAURUS INTO DRIVE AND NEARLY POPPED MY TIRE. ABOUT ONE YEAR LATER, I RECEIVED A RECALL REGARDING THE FRONT SPRING SHIELDS, AND HAD THAT DONE. NOW, AS OF THE CURRENT DATE IN 2008, I RECEIVED WORD FROM MY MECHANIC THAT MY REPLACED FRONT LEFT SPRING IS BROKEN AGAIN, ALTHOUGH NOT YET PROTRUDING INTO MY TIRE, AND THAT I SHOULD NOT DRIVE THE VEHICLE. FORD SHOULD BE ASHAMED TO OFFER THESE INFERIOR SPRINGS AND NOT COVER THEM AS A RECALL, BUT INSTEAD TRY TO BLAME THE PROBLEM ON AN INEXPENSIVE "SPRING SHIELD." *TR

Mileage: 115,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE REAR SUSPENSION DROPPED ON HIS VEHICLE. THE DEALER STATED THAT THE FRONT COIL SPRINGS WERE CORRODED AND OVERLAPPING ONE ANOTHER. IN MARCH OF 2008, THE CONTACT RECEIVED A FORD RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT URGED THE MANUFACTURER TO REPLACE THE REAR SUSPENSION AS WELL; HOWEVER, THE MANUFACTURER STATED THAT NHTSA ONLY ORDERED THE FRONT SUSPENSION TO BE RECALLED. THE DEALER WILL ONLY REPLACE THE FRONT SUSPENSION ACCORDING TO THE RECALL. THE CURRENT MILEAGE WAS 58,200 AND FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE REAR SUSPENSION DROPPED ON HIS VEHICLE. THE DEALER STATED THAT THE FRONT COIL SPRINGS WERE CORRODED AND OVERLAPPING ONE ANOTHER. IN MARCH OF 2008, THE CONTACT RECEIVED A FORD RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT URGED THE MANUFACTURER TO REPLACE THE REAR SUSPENSION AS WELL; HOWEVER, THE MANUFACTURER STATED THAT NHTSA ONLY ORDERED THE FRONT SUSPENSION TO BE RECALLED. THE DEALER WILL ONLY REPLACE THE FRONT SUSPENSION ACCORDING TO THE RECALL. THE CURRENT MILEAGE WAS 58,200 AND FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

WITHOUT WARNING, ONE REAR SPRING FAILED UPON ENTERING VEHICLE WHILE PARKED. ALTHOUGH SOUND WAS HEARD, RESPONSIBLE FAILED ITEM WAS UNKNOWN AT TIME. METALLIC NOISE CONSTANTLY EMITTED UPON LEAVING DRIVEWAY. IMMEDIATELY DROVE 10 MILES TO DEALER WITHOUT INCIDENT. SPRING FAILURE RESULTED IN GROOVE IN REAR TIRE REQUIRING REPLACEMENT. BOTH SPRINGS WERE IN NEED OF REPLACEMENT PER DEALER. CURRENTLY, NOISE IS EMITTED FROM TRUNK AREA, DEALER WANTS TO REPLACE STRUTS. NO WORK DONE YET. REPORTED TO FORD TODAY AS WELL. *TR

Mileage: 64,846

REAR COIL SPRING BROKE. *TR

Mileage: 117,800

REAR COIL SPRINGS FAILURE 2000 FORD TAURUS. FORD ONLY ADMITS A PROBLEM WITH FRONT SPRINGS. *TR

Mileage: 124,000

REAR COIL SPRINGS ON 2000 TAURUS SHOULD BE INCLUDED IN THE RECALL OF THE FRONT SPRINGS. MINE WERE REPLACED ON 3/26/08 FROM FORD. BUT HAD TO PAY OUT OF POCKET FOR REPAIR. *TR

Mileage: 112,000

2000 FORD TAURUS MAKING RUBBING SOUNDS. FOUND BOTH REAR SPRINGS BROKEN. THIS COULD HAVE BEEN A SERIOUS SAFETY HAZARD HAD THEY PUNCTURED THE TIRE. THANKFULLY THIS DID NOT HAPPEN. BOTH REAR SPRINGS HAD TO BE REPLACED. THIS CAR WAS NOT ABUSED AND OR EVEN DRIVEN HARD. *TR

Mileage: 96,000

2000 FORD TAURUS WITH 58, 500 MILES. VEHICLE WAS SITTING IN MY GARAGE, ENGINE OFF. UPON SLIDING INTO THE DRIVERS SEAT, I HEARD A LOUD BANG AND THE ENTIRE CAR SHOOK. NOTHING EXTERNAL EVIDENT ON INSPECTION. TOOK TO DEALER AND WAS INFORMED THAT BOTH FRONT SPRINGS AND ONE REAR SPRING WERE BROKEN. DEALER REPLACED BOTH FRONT SPRINGS AS PART OF A SAFETY RECALL, AND BOTH REAR SPRINGS FOR WHICH I WAS CHARGED $481. IT WAS JUST MY GOOD LUCK THAT THE FAILURE OCCURRED IN MY GARAGE AND NOT ON THE HIGHWAY AT HIGHWAY SPEEDS, WHERE THE SPRING COULD HAVE RUPTURED A TIRE. *TR

Mileage: 58,500

2000 FORD TAURUS WITH 58, 500 MILES. VEHICLE WAS SITTING IN MY GARAGE, ENGINE OFF. UPON SLIDING INTO THE DRIVERS SEAT, I HEARD A LOUD BANG AND THE ENTIRE CAR SHOOK. NOTHING EXTERNAL EVIDENT ON INSPECTION. TOOK TO DEALER AND WAS INFORMED THAT BOTH FRONT SPRINGS AND ONE REAR SPRING WERE BROKEN. DEALER REPLACED BOTH FRONT SPRINGS AS PART OF A SAFETY RECALL, AND BOTH REAR SPRINGS FOR WHICH I WAS CHARGED $481. IT WAS JUST MY GOOD LUCK THAT THE FAILURE OCCURRED IN MY GARAGE AND NOT ON THE HIGHWAY AT HIGHWAY SPEEDS, WHERE THE SPRING COULD HAVE RUPTURED A TIRE. *TR

Mileage: 58,500

REAR COIL SPRINGS ARE BROKEN. APPEARS TO BE FROM CORROSION. FRONT SPRINGS HAVE HAD RECALL DONE TO KEEP BROKEN SPRING FROM GETTING INTO TIRE. SINCE THE FRONT SPRINGS, HAVE BEEN GIVEN AN EXTENDED WARRANTY, THE REAR SPRINGS SHOULD BE COVERED TO. *TR

Mileage: 68,222

REAR COIL SPRING FRACTURE ON 2000 FORD TAURUS. *TR

Mileage: 98,000

ALL OF MY COIL SPRINGS BROKE ON MY 2000 FORD TAURUS. *TR

Mileage: 59,500

2000 FORD TAURUS FRACTURED REAR SPRING. LOUD CLUNK UPON TAKE OFF FROM STOP. VEHICLE OCCUPIED BY 3 ADULT PASSENGERS AND ADULT DRIVER, NO WEIGHT IN TRUNK. VEHICLE MILEAGE: 86,733 MI. CORRECTLY DRIVEN AND MAINTAINED. BROKEN SPRINGS REPLACED BY REPAIR SHOP 02/23/2008. *TR

Mileage: 86,725

2000 FORD TAURUS BROKEN REAR COIL SPRING. CONSUMER WOULD LIKE REIMBURSEMENT TO REPLACE THE DEFECTIVE REAR COIL SPRING. *KB THE CONSUMER BELIEVED THE COIL SPRING HAD TO BE DEFECTIVE DURING MANUFACTURING FROM INADEQUATE HEAT TREATING PROCESSING. *JB

RATTLING NOISE UNDER THE FRONT END WHEN DRIVING. *TR

Mileage: 30,000

PASSENGER SIDE REAR SPRING FRACTURED, DRIVER SIDE IS CRACKED AND READY TO FRACTURE. NO DAMAGE TO THE TIRE BUT I WOULD IMAGINE THIS IS A DIRECT RESULT OF LIVING IN A REGION WHERE SALTY ROADS ARE NORMAL EVERYDAY LIFE AND THERE IS ONLY A RECALL ON THE FRONT SPRINGS SO I GUESS I AM OUT THE 500.00 IT GOING TO COST TO FIX IT. *TR

Mileage: 107,760

REAR COIL SPRING BROKE CAUSING TIRE FAILURE. *TR

Mileage: 78,000

REAR DRIVER SIDE COIL SPRING BROKE. WHEN BROKE, IT WORE A HOLE INTO THE TIRE. *TR

Mileage: 91,500

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE TIRE FAILED. THE FOLLOWING DAY, THE VEHICLE DROVE ABNORMALLY AND WAS TOWED TO A MECHANIC. THE DIAGNOSIS WAS THAT THE COIL SPRING FAILED AND BLEW OUT THE TIRE. THE REPAIR WAS MADE. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE DEALER STATED THAT BECAUSE SHE DID NOT TAKE THE VEHICLE TO A FORD DEALER FOR THE REPAIR, THEY WERE NOT RESPONSIBLE. THE CURRENT AND FAILURE MILEAGES WERE 74,000.

Mileage: 74,000

BROKEN REAR COIL SPRING PUNCTURING TIRE. *TR

Mileage: 123,450

WHEN I TOOK MY CAR TO THE SHOP THEY ALSO DISCOVERED THAT MY RIGHT REAR SPRING WAS COMPLETELY BROKEN. I HAVE SEEN THAT THIS HAS BEEN A CONSTANT PROBLEM FOR OTHER OWNERS AS WELL!!!! I KNOW THAT THERE WAS ALSO AN INVESTIGATION DONE BUT NO RECALL. THERE WAS A RECALL ON THE FRONT SPRINGS (WHICH I HAVE ALREADY HAD A PROBLEM WITH!) AND I AM CONCERNED THAT THE REAR SPRINGS HAVE NOT BEEN RECALLED. I HAVE SEEN MORE COMPLAINTS ABOUT THE REAR SPRING THAN THE FRONT. I'M JUST GLAD I NOTICED IT BEFORE IT HAD A CHANCE TO CAUSE A BLOW OUT OF THE TIRE. I DRIVE 65MPH TO WORK AND THE THOUGHT THAT IT COULD HAVE CAUSED A VERY SERIOUS ACCIDENT UNNERVES ME. I'M VERY AGGRAVATED THAT FORD HAS DONE NOTHING TO FIX THIS PROBLEM. UNTIL NOW I HAVE ALWAYS HAD A GOOD EXPERIENCE WITH FORD VEHICLES BUT AT THIS POINT, I'M NOT SURE THAT I WOULD EVER BUY ANOTHER. *TR

ON NOV. 5,2007 AT APPROX. I HAD MY OIL CHANGED AND TIRES ROTATED AT MONROE. WHEN THEY DISCOVERED THAT MY RIGHT SIDE REAR SPRING WAS BROKEN. IS THIS A MANUFACTURE DEFECT? AND IF SO HOW DO I GET RE- IMBURSE ?THANK YOU DELLA DONATO *TR

2000 FORD TAURUS WITH A BROKEN LEFT FRONT SPRING. CONSUMER WAS TOLD THAT HE WOULD BE REIMBURSED FOR THE COST OF THE REPAIRS BECAUSE THE REPAIRS WERE COVERED UNDER HIS EXTENDED WARRANTY. *KB THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE REPAIRS WERE NOT DONE AT A FORD DEALERSHIP.

I PULLED INTO MY DRIVEWAY AFTER WORK AND WAS GOING TO PARK MY CAR WHEN I HEARD THIS CRUNCH SOUND. I THEN NOTICED THAT THE CAR WAS SITTING LOPSIDED ON THE REAR PASSENGER SIDE AND SINCE THEN THE CAR HAS BEEN MAKING CRUNCHING SOUNDS. THE DASH LIGHTS ALSO WENT OUT ALONG W/THE HEATER. IT NO LONGER BLOWS COLD AIR IT IS ALWAYS HOT AIR AND THE TEMPERATURE IS AT ITS LOWEST. THIS ALL STARTED W/A VACUUM LEAK. THE PASSENGER SIDE SEAT BELT ALSO RETRACTED SLOW AND NOW IT DOESN'T EVEN RETRACT. THIS CAR SEEMS TO HAVE ONE PROBLEM AFTER ANOTHER AND ALL AT ONCE. I BOUGHT THIS CAR FOR MY DAUGHTER CUZ I WANTED HER TO HAVE A SAFE VEHICLE TO DRIVE FOR COLLEGE, BUT IT DOESN'T SEEM TO BE TURNING OUT THAT WAY. SHE IS NOW DRIVING MY CAR BECAUSE I DON'T WANT TO HAVE TO WORRY ABOUT HER ON THE ROAD. *TR

I TOOK MY 200 FORD TAURUS IN TO GET THE TIRES ROTATED AND WAS TOLD THAT MY RIGHT REAR COIL SPRING WAS BROKEN. *JB

TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN A REAR COIL SPRING BROKE AND PUNCTURED THE TIRE. FORTUNATELY I WAS ABLE TO PULL THE CAR OFF TO THE SIDE OF THE ROAD WITHOUT FURTHER INCIDENT. *JB

Mileage: 78,500

2000 FORD TAURUS BLT. 12/2000 101,190 MILES - HAD TIRES ROTATED - TECH'S FOUND RIGHT REAR SPRING BROKEN AND CUTTING INTO THE INSIDE SIDEWALL OF TIRE APPROX. 3/16 OF AN INCH. NO NOTICEABLE SAGGING OF VEHICLE. TECH'S GROUND DOWN THE SPRINGS CUTTING EDGE AND MOUNTED SPARE. LABOR DAY WEEKEND UNABLE TO HAVE REPAIRED UNTIL AFTER HOLIDAY. NO ACCIDENT, AS WAS CAUGHT IN TIME AND NOT DRIVEN. WE HAVE TIRE AND STRUT/SPRING.

Mileage: 101,190

THE LEFT REAR SPRING ON MY 2000 FORD TAURUS IS BROKEN. IN LOOKING ON THE INTERNET, I SEE THAT THERE HAVE BEEN A NUMBER OF COMPLAINTS ABOUT REAR SPRING FAILURE ON THESE CARS. I DON'T KNOW THE EXACT DATE IT HAPPENED, I KNOW THE CAR HAS HAD A RATTLING NOISE FOR ABOUT A YEAR, AND I NEVER COULD FIND IT. I JUST DISCOVERED YESTERDAY THAT THE SPRING WAS BROKEN, AND IS APPARENTLY LETTING THE REAR OF THE CAR SAG JUST ENOUGH THAT THE TAIL PIPE IS APPARENTLY RATTLING WHEN THERE IS AN ADDITIONAL LOAD ON THE BACK.

RIGHT REAR SPRING IN 2000 FORD TAURUS IS BROKEN. THIS CAUSES DANGEROUS CONDITION. *TR

I WENT IN FOR A ROUTINE OIL CHANGE AND IT WAS TIME TO ROTATE MY TIRES. I ASKED THEM TO ROTATE AND THEY NOTIFIED ME I HAD A BROKEN REAR LEFT COIL SPRING AND THAT THEY RECOMMEND CHANGE BOTH COIL SPRINGS AND STRUTS FOR A COST OF $830 CDN PARTS, LABOR. I WAS SURPRISED HAVING OWNED A HANDFUL OF VEHICLES NEVER ONCE HAD A COIL SPRING BREAK. THE PUZZLING PART IS I RARELY CARRY ANY PASSENGERS IN THE REAR. FOR NOW I GUESS I AM FORTUNATE TO CATCH IT BEFORE IT BLOWS A TIRE WHILE ON THE HIGHWAY LIKE INDICATED BY OTHERS. I NEED TO ADDRESS THIS SOON. I WAS LOOKING FOR FORD TO COVER THE COST OF THIS PREMATURE PART FAILURE. *TR

Mileage: 68,434

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE HE SAT IN THE DRIVEWAY, HE HEARD A LOUD EXPLOSIVE SOUND. HE NOTICED THE DRIVER FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE. THE FRONT TIRES WERE REPAIRED AS PART OF A RECALL. APPROXIMATELY TWO YEARS LATER, BOTH REAR COIL SPRINGS BROKE, HOWEVER THEY DID NOT PUNCTURE THE TIRES. AS OF AUGUST 1, 2007, THE REAR COIL SPRINGS WERE BEING REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 101,000. UPDATED 02-01-08. *KB

Mileage: 65,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE HE SAT IN THE DRIVEWAY, HE HEARD A LOUD EXPLOSIVE SOUND. HE NOTICED THE DRIVER FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE. THE FRONT TIRES WERE REPAIRED AS PART OF A RECALL. APPROXIMATELY TWO YEARS LATER, BOTH REAR COIL SPRINGS BROKE, HOWEVER THEY DID NOT PUNCTURE THE TIRES. AS OF AUGUST 1, 2007, THE REAR COIL SPRINGS WERE BEING REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 101,000. UPDATED 02-01-08. *KB

Mileage: 65,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO MAKE A LOUD NOISE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE REAR SPRINGS FAILED. THE SPRINGS WERE REPLACED AT THE COST OF $800. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 103,296 AND FAILURE MILEAGE WAS 101,196.

Mileage: 101,196

RIGHT REAR COIL SPRING BROKE CAUSING TIRE BLOW OUT. THIS IS THE FIFTH VEHICLE IN OUR FLEET TO HAVE THIS FAILURE IN THE PAST YEAR. *TR

Mileage: 36,447

CAR STARTED MAKING NOISES WHEN BRAKES WERE APPLIED; PROMPTLY TOOK CAR TO MECHANIC ,WHO DETERMINE D BOTH REAR COIL SPRINGS BROKE. ONE FRONT COIL SPRING PREVIOUSLY BROKE, PUNCTURING TIRE, AND BOTH FRONT REPLACED 2003. *AK

Mileage: 93,000

THE REAR PASSENGER SIDE SPRING HAS BRORKEN ON MY 2000 FORD TAURUS AND IS CONSIDERED A SAFETY ISSUE. THIS IS A CHRONIC PROBLEM WITH THIS VEHICLE AND MANY REPORTS HAVE BEEN POSTED TO THE VARIOUS CONSUMER WEBSITES. I WOULD LIKE FORD TO PAY FOR THE REPAIR OR INITIATE A RECALL FOR THIS ISSUE. *TR

Mileage: 68,990

TL*THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT TOOK THE VEHICLE TO GET INSPECTED WHEN HE NOTICED THE REAR SPRING WAS FAULTY. THE MECHANIC STATED THAT THE SPRINGS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 31,000. UPDATED 02/01/08. *LJ UPDATED 02/01/08 *TR

Mileage: 31,000

REAR COIL SPRING FAILURE ON 4 2000 FORD TAURUS' FROM 6/2006 THROUGH 6/2007. *AK

Mileage: 72,555

FRONT AND REAR SUSPENSION SPRING BROKE ON THE 2000 FORD TAURUS. THERE WAS A RECALL ON THIS EXACT ISSUE, BUT I WAS TOLD THIS VEHICLE DID NOT QUALIFY FOR THE RECALL. I HEARD OF MANY OTHER OWNERS OF THIS MAKE OF VEHICLE WITH THE SAME PROBLEM, WITH THE FRONT AND BACK SPRINGS MALFUNCTIONING, AND THEY HAVE NOT HAD THEM COVERED BY THE RECALL. I THINK THE RECALL SHOULD BE EXPANDED TO COVER MORE VEHICLES AND INCLUDE THE REAR SPRINGS ALSO! THIS IS A DANGEROUS DEFECT IN THE CAR AND FORD SHOULD BE HELD ACCOUNTABLE. *AK

Mileage: 62,000

FRONT AND REAR SUSPENSION SPRING BROKE ON THE 2000 FORD TAURUS. THERE WAS A RECALL ON THIS EXACT ISSUE, BUT I WAS TOLD THIS VEHICLE DID NOT QUALIFY FOR THE RECALL. I HEARD OF MANY OTHER OWNERS OF THIS MAKE OF VEHICLE WITH THE SAME PROBLEM, WITH THE FRONT AND BACK SPRINGS MALFUNCTIONING, AND THEY HAVE NOT HAD THEM COVERED BY THE RECALL. I THINK THE RECALL SHOULD BE EXPANDED TO COVER MORE VEHICLES AND INCLUDE THE REAR SPRINGS ALSO! THIS IS A DANGEROUS DEFECT IN THE CAR AND FORD SHOULD BE HELD ACCOUNTABLE. *AK

Mileage: 62,000

PASSENGER SIDE REAR COIL SPRING BROKEN, AND SLID DOWN TO NEXT COIL, LEAVING VERY SHARP POINT OF BROKEN COIL VERY CLOSE TO TIRE SIDEWALL. COULD HAVE SLICED TIRE AND CAUSED A BLOWOUT WHILE DRIVING, WHICH COULD HAVE BEEN VERY INJURIOUS TO ME.

Mileage: 115,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE VEHICLE WAS TAKEN TO THE MECHANIC TO HAVE AN ALIGNMENT DONE. MECHANIC ADVISED THAT THE VEHICLE HAD TWO REAR BROKEN SPRINGS, STRUTS AND STRUT MOUNTS. THE LEFT REAR TIRE WAS DAMAGED FROM THE BROKEN SPRING. THERE HAD BEEN NO FAILURE BEFORE THE ALIGNMENT. THE CURRENT AND FAILURE MILEAGE WERE 76,469. UPDATED 02-01-08 *BF THE CONSUMER STATED TOOK VEHICLE TO GENOA FORD FOR BRAKE REPAIR NOT AN ALIGNMENT. THE CONSUMER FURTHER STATED THE ALIGNMENT WAS NECESSARY DUE TO THE DEFECT. UPDATED 02/01/08 *TR

Mileage: 76,469

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT HIS VEHICLE'S REAR SPRING HAS FAILED. FORD STATED THAT IT IS NOT THERE PROBLEM AND TRANSFERRED HIM TO NHTSA. HE STATED THAT THE FRONT SPRINGS FAILED TWO YEARS AGO UNDER A RECALL IN WHICH HIS VEHICLE WAS INCLUDED. THE FRONT SPRINGS AND SHIELDS WERE REPLACED. THE VEHICLE IS CURRENTLY IN THE SHOP. THE VIN, ENGINE SIZE, AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 90,000. THE CONSUMER STATED THAT BOTH REAR SPRINGS WERE BROKEN AND THAT'S WHY THE TIRES WERE PUNCTURED. UPDATED 07/10/07 *TR

Mileage: 90,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT HIS VEHICLE'S REAR SPRING HAS FAILED. FORD STATED THAT IT IS NOT THERE PROBLEM AND TRANSFERRED HIM TO NHTSA. HE STATED THAT THE FRONT SPRINGS FAILED TWO YEARS AGO UNDER A RECALL IN WHICH HIS VEHICLE WAS INCLUDED. THE FRONT SPRINGS AND SHIELDS WERE REPLACED. THE VEHICLE IS CURRENTLY IN THE SHOP. THE VIN, ENGINE SIZE, AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 90,000. THE CONSUMER STATED THAT BOTH REAR SPRINGS WERE BROKEN AND THAT'S WHY THE TIRES WERE PUNCTURED. UPDATED 07/10/07 *TR

Mileage: 90,000

IN JULY 2006, THE FRONT COIL SPRINGS OF MY 2000 FORD TAURUS FAILED EVEN AFTER I FOLLOWED A RECALL NOTICE AND HAD THE SHIELDS PLACED ON MY CAR. THIS FAILURE WAS FIXED. NOW IN MAY 2007, THE BACK COIL SPRINGS FAIL FOR THE SAME REASON BUT ARE NOT COVERED UNDER THE ORIGINAL RECALL. HOW CAN THIS BE ? THERE IS A DEFECT IN THE MFG OF THE SPRINGS OR THE SPECIFICATION TO BUILD THEM. THE SAME SALT THAT CORRODED THE FRONT, CORRODED THE BACK. THIS RECALL SHOULD BE EXPANDED TO INCLUDE BOTH FRONT AND BACK COIL SPRINGS. *TR

IN JULY 2006, THE FRONT COIL SPRINGS OF MY 2000 FORD TAURUS FAILED EVEN AFTER I FOLLOWED A RECALL NOTICE AND HAD THE SHIELDS PLACED ON MY CAR. THIS FAILURE WAS FIXED. NOW IN MAY 2007, THE BACK COIL SPRINGS FAIL FOR THE SAME REASON BUT ARE NOT COVERED UNDER THE ORIGINAL RECALL. HOW CAN THIS BE ? THERE IS A DEFECT IN THE MFG OF THE SPRINGS OR THE SPECIFICATION TO BUILD THEM. THE SAME SALT THAT CORRODED THE FRONT, CORRODED THE BACK. THIS RECALL SHOULD BE EXPANDED TO INCLUDE BOTH FRONT AND BACK COIL SPRINGS. *TR

LEFT FRONT COIL SPRING BROKE LEFT REAT COIL SPRING BROKE DISCOVERED BOTH 5/23/07

LEFT FRONT COIL SPRING BROKE LEFT REAT COIL SPRING BROKE DISCOVERED BOTH 5/23/07

TL*THE CONTACT OWNS A 2000 FORD TAURUS. AFTER PULLING OUT OF THE DRIVEWAY AT 10 MPH AND PUTTING THE VEHICLE IN DRIVE, THE CONTACT HEARD A LOUD NOISE COMING FROM THE TRUNK. THE FOLLOWING DAY, THE CONTACT NOTICED THAT THE TIRE HAD FLATTENED. AAA PLACED A SPARE TIRE ON THE VEHICLE AND A MECHANIC STATED THAT THE REAR COIL SPRING FAILED. SHE BELIEVES THE FAILURE IS RELATED TO NHTSA RECALL # 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 99,310 AND THE FAILURE MILEAGE WAS UNKNOWN.

BOTH REAR COIL SPRINGS ON THE 2000 FORD TAURUS BROKE APPROXIMATELY AT 80,000 MILES ALONG WITH REAR STABILIZER BAR MOUNTS. THERE WAS NO DAMAGE TO TIRES, BUT I WAS TOLD THIS WAS A MAJOR SAFETY HAZARD AS THE TIRES COULD BE PUNCTURED BY THE BROKEN SPRINGS. THE FRONT COIL SPRINGS WERE RECALLED FOR THE SAME ISSUE, HOWEVER, NO RECALL ON THE REAR SPRINGS EVEN THOUGH THE SAME DANGER EXISTED. THE REPAIR BILL WILL BE SETTLED TODAY ,AND I ANTICIPATE IT TO EXCEED $500 FOR THIS PROBLEM. THERE SHOULD HAVE BEEN A RECALL ON ALL 4 COIL SPRINGS ON THE FORD TAURUS MODELS AFFECTED.*AK

REAR LEFT COIL SPRING IN 2000 FORD TAURUS BROKE WHILE DRIVING 35 MPH. FRACTURED END OF SPRING CUT GROOVE IN SIDEWALL OF TIRE UNTIL TIRE BLEW OUT. *AK

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 35 MPH, THE REAR OF THE VEHICLE BEGAN TO SHAKE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE WAS FLAT. THE MECHANIC STATED THAT THE REAR COIL SPRING HAD FAILED AND PUNCTURED THE TIRE. THERE IS A RECALL FOR THE FRONT COIL SPRINGS (RECALL # 04V332000). THE CONTACT FEELS HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 47,000. UPDATED 06/08/07 *TR

Mileage: 47,000

LEFT REAR COIL SPRING FRACTURE. SPRING RUBBING ON TIRE. POSSIBLE BLOWN TIRE WHILE DRIVING. *TR

Mileage: 84,000

2000 FORD TAURUS RIGHT REAR COIL SPRING FAILURE. *JB

Mileage: 69,600

TL* THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 70 MPH THE REAR DRIVER'S SIDE TIRE BLEW OUT ON DRY ROAD CONDITIONS. THE ROAD SIDE SERVICE REPLACED THE FAILURE WITH A SPARE TIRE. DUNN TIRES DIAGNOSED THE FAILURE AS THE REAR COIL SPRINGS. THE TIRE COULD NOT BE REPLACED UNTIL THE REAR COIL SPRINGS WERE REPAIRED. THE CONTACT HAS THE DAMAGED TIRE. THE CURRENT AND FAILURE MILEAGES WERE 89,000.*AK

Mileage: 89,000

BEGAN HEARING NOISES FROM THE REAR OF THE CAR. REMOVED REAR TIRES AND FOUND BOTH REAR COIL SPRINGS BROKEN. ONE WAS CUTTING INTO THE TIRE!!! I UNDERSTAND THIS IS A COMMON PROBLEM WITH THE FORD TAURUS. *TR

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT HEARD A STRANGE NOISE WHEN PULLING OUT OF THE DRIVEWAY ON A DRY DAY. THE VEHICLE WAS PARKED AND TOWED TO THE REPAIR SHOP. THE REPAIR SHOP STATED THAT THE REAR COIL SPRINGS FAILED AND DAMAGED THE TIRE. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THAT NOTHING COULD BE DONE. THE CURRENT AND FAILURE MILEAGES WERE 40,000. *AK UPDATED 05/21/07 *TR

Mileage: 40,000

THE REAR SPRING ON MY 2000 FORD TAURUS HAVE FAILED. SUDDEN FAILURE. MY CAR STARTED TO SKID AND I NEARLY RAN INTO A TRAFFIC SIGN. THE SPRING HAS DETACHED FROM THE REAR STRUT AND IS RUBBING AGAINST MY TIRE. I AM VERY FORTUNATE THIS DID NOT HAPPEN AT 65 MPH. THE FRONT SPRINGS ARE COVERED BY A RECALL BUT THE REAR SPRINGS ARE NOT. WHY??? THIS IS THE SAME SAFETY PROBLEM THAT THE FRONT SPRING HAD. I NOW HAVE TO HAVE MY TIRE REPLACED AND I CAN'T DRIVE MY CAR. *TR

Mileage: 160,000

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT HEARD A GRINDING SOUND WHILE DRIVING UNDER 45 MPH. THE CONTACT REMOVED THE TIRE FROM THE VEHICLE AND NOTICED THAT THE PASSENGER REAR COIL SPRING FAILED AND CUT INTO THE REAR TIRE ABOUT A 1/3 INCH. THE CONTACT WILL TOW THE VEHICLE TO THE DEALER ON APRIL 12, 2007. THE CURRENT AND FAILURE MILEAGE WAS 85,000.*AK

Mileage: 85,000

THE 2000 FORD TAURUS REAR COIL SPRING BROKE WHILE ON THE HIGHWAY, AND I DID NOT HEAR ANY CRUSHING SOUND OR NOISE. WHEN I TRIED TO STOP I HEARD NOISE. I WENT OUT, AND THE REAR LEFT TIRE WAS BURNING. FRONT SPRING HAD SAME PROBLEM 2 MONTHS AGO. *AK

Mileage: 131,250

NOTICED BOTH REAR SPRINGS ARE BROKEN.*AK

Mileage: 130,000

I OWN A 2000 FORD TAURUS AND HAD THE FRONT COIL SPRINGS REPLACED BY A FORD RECALL. I NOW HAVE A REAR COIL SPRING THAT IS BROKEN IN THREE PLACES AND IT NEEDS TO BE REPLACED. FORD ACKNOWLEDGES THAT IT IS THE SAME PART, BUT IT WON'T BE REPLACED FOR FREE. *JB

TL*THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 10 MPH TBOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR COIL SPRINGS FAILED. THE COIL SPRINGS DETACHED AND PUNCTURED THE DRIVER'S SIDE TIRE WHILE ALSO DAMAGING THE PASSENGER'S SIDE REAR TIRE. A FEW WEEKS PRIOR TO THE FAILURE THE CONTACT NOTICED THE REAR END OF THE VEHICLE WAS LOWER TO THE GROUND THAN USUAL. THE DEALER STATED THAT THE COIL SPRINGS MUST BE REPLACED. FORD ADVISED THE CONTACT TO PAY FOR THE REPAIRS, BUT OFFERED TO REIMBURSE THE CONTACT IF A RECALL WAS ISSUED IN THE FUTURE. THE CONTACTWAS CURRENTLY ARGUING WITH FORD AND REQUESTING THAT THEY ASSUME THE COST FOR ALL REPAIRS. THE CURRENT MILEAGEWAS 101,000 , AND FAILURE MILEAGE WAS 100,000. *AK

Mileage: 100,000

ON 4/1/2007 I WAS EXITING PARKING IN FRONT OF MY HOME. HEARD A LOUD BANG. CAR FROZE. UPON EXAMINATION I FOUND THAT THE LEFT FRONT COIL SPRING HAD CRACKED, EXPLODED, PUNCTURED THE TIRE AND LOCKED UP THE FORWARD MOVEMENT OF THE CAR, ALL IN THE SPACE OF 3 FEET. BEING SUNDAY WITH NO SERVICE AVAILABLE I LOOKED UP RECALLS ON THE FORD SITE, FOR 2000 TAURUS AND FOUND RECALL 04S17 FOR THE FRONT COILS. UPON SENDING MY CAR ON MONDAY TO THE DEALER. I SUBSEQUENTLY WAS INFORMED THAT THE REAR COILS WERE CRACKED AND ALSO NEEDED REPLACEMENT. I CALLED FORD CUSTOMER SERVICE TO INQUIRE AS TO WHY I HADN'T RECEIVED A RECALL NOTICE AND WAS TOLD THE 04S17 WAS A CUSTOMER CONVENIENCE RECALL ONLY, NOT A SAFETY RECALL. THE REAR COILS WERE NOT COVERED BUT WERE THE SAME UNITS AS THE FRONT ONES. THIS IS WRONG . THE FRONT SHOULD BE A SAFETY RECALL AS IN MY CASE, IN ONLY 3 MINUTES I WOULD BEEN ON THE HIGHWAY WITH MY FAMILY AND GRANDCHILD AT 55 MPH AND THE CAR WOULD HAVE FLIPPED AT THAT SPEED. SECONDLY , THE REAR COILS COULD DO THE SAME AS THEY CAME FROM THE SAME PARTS BATCH(ACCORDING TO FORD PARTS) AND NEED TO BE REPLACED BEFORE WE ARE CONFRONTED WITH ANOTHER FIRESTONE SITUATION FROM FORD, THAT DESTROYED MY 1996 MERCURY SABLE. *JB

Mileage: 53,800

ON 4/1/2007 I WAS EXITING PARKING IN FRONT OF MY HOME. HEARD A LOUD BANG. CAR FROZE. UPON EXAMINATION I FOUND THAT THE LEFT FRONT COIL SPRING HAD CRACKED, EXPLODED, PUNCTURED THE TIRE AND LOCKED UP THE FORWARD MOVEMENT OF THE CAR, ALL IN THE SPACE OF 3 FEET. BEING SUNDAY WITH NO SERVICE AVAILABLE I LOOKED UP RECALLS ON THE FORD SITE, FOR 2000 TAURUS AND FOUND RECALL 04S17 FOR THE FRONT COILS. UPON SENDING MY CAR ON MONDAY TO THE DEALER. I SUBSEQUENTLY WAS INFORMED THAT THE REAR COILS WERE CRACKED AND ALSO NEEDED REPLACEMENT. I CALLED FORD CUSTOMER SERVICE TO INQUIRE AS TO WHY I HADN'T RECEIVED A RECALL NOTICE AND WAS TOLD THE 04S17 WAS A CUSTOMER CONVENIENCE RECALL ONLY, NOT A SAFETY RECALL. THE REAR COILS WERE NOT COVERED BUT WERE THE SAME UNITS AS THE FRONT ONES. THIS IS WRONG . THE FRONT SHOULD BE A SAFETY RECALL AS IN MY CASE, IN ONLY 3 MINUTES I WOULD BEEN ON THE HIGHWAY WITH MY FAMILY AND GRANDCHILD AT 55 MPH AND THE CAR WOULD HAVE FLIPPED AT THAT SPEED. SECONDLY , THE REAR COILS COULD DO THE SAME AS THEY CAME FROM THE SAME PARTS BATCH(ACCORDING TO FORD PARTS) AND NEED TO BE REPLACED BEFORE WE ARE CONFRONTED WITH ANOTHER FIRESTONE SITUATION FROM FORD, THAT DESTROYED MY 1996 MERCURY SABLE. *JB

Mileage: 53,800

TL*- THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 25 MPH THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT ONE REAR COIL SPRING AND FRONT TWO COIL SPRINGS WERE FRACTURED. THE DEALER STATED THE COIL SPRINGS WERE DEFECTIVE. THE FRONT TWO COIL SPRINGS WERE REPAIRED AS PART OF RECALL #04V332000. THE DEALER STATED THERE WAS NO RECALL ON THE REAR COIL SPRINGS. THE CONTACT FELT THAT THE REAR COIL SPRINGS SHOULD BE INCLUDED AS PART OF THE RECALL. THE VEHICLE CURRENTLY HAS 63,000 MILES.*AK

Mileage: 63,000

TL*- THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING 25 MPH THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT ONE REAR COIL SPRING AND FRONT TWO COIL SPRINGS WERE FRACTURED. THE DEALER STATED THE COIL SPRINGS WERE DEFECTIVE. THE FRONT TWO COIL SPRINGS WERE REPAIRED AS PART OF RECALL #04V332000. THE DEALER STATED THERE WAS NO RECALL ON THE REAR COIL SPRINGS. THE CONTACT FELT THAT THE REAR COIL SPRINGS SHOULD BE INCLUDED AS PART OF THE RECALL. THE VEHICLE CURRENTLY HAS 63,000 MILES.*AK

Mileage: 63,000

MY WIFE PURCHASED A 2000 FORD TAURUS IN 2001 THE VEHICLE HAS HAD SOME PROBLEMS BUT NOTHING TO OUT OF THE ORDINARY UNTIL 033107 ON THIS DAY MY WIFE WENT TO DRIVE THE VEHICLE AND THE FRONT DRIVERS SIDE TIRE WAS RUBBING THE WHEEL WELL I THEN PROCEEDED TO TAKE IT TO THE FORD DEALERSHIP AND THEY TOLD ME THAT THE FRONT COIL SPRING WAS BROKEN AND IT WOULD BE COVERED BY AN EXTENDED WARRANTY THAT THEY HAD DONE DUE TO COMMON PROBLEMS THAT THEY WERE HAVING W/ THESE SPRINGS. UPON COMPLETION OF THE INSPECTION OF THE VEHICLE THEY FOUND THAT THE DRIVERS SIDE REAR SPRING WAS BROKEN AS WELL THEY STATED WAS NOT COVERED THEY ONLY COVER THE FRONT SPRINGS AND THAT I WOULD HAVE TO PAY A CONSIDERABLE AMOUNT FOR THIS REPAIR SO I CHOSE TO PURCHASE THE SPRINGS FOR THE REAR OF THE VEHICLE AFTER TALKING WITH THE 800 PEOPLE THAT SAID THEY DON'T HAVE A REASON TO COVER THEM BUT WHY WOULDN'T YOU COVER THEM IF THE FRONT ONES ARE KNOWN TO BREAK AND THEY ARE THE SAME COMPONENT I JUST FEEL THAT IF THESE SPRINGS ARE BREAKING THAT IT SHOULD BE A HUGE CONCERN TO EVERY ONE AND THEIR LOVED ONES WE ALL SHARE THE SAME ROADS AND WHAT IF THEY WERE TO BREAK AT 65MPH SHOULDN'T WE CORRECT THE PROBLEM AND JUST RECALL THE SUSPENSION COMPONENTS IE ALL FOUR COIL SPRINGS. *JB

Mileage: 143,000

MY WIFE PURCHASED A 2000 FORD TAURUS IN 2001 THE VEHICLE HAS HAD SOME PROBLEMS BUT NOTHING TO OUT OF THE ORDINARY UNTIL 033107 ON THIS DAY MY WIFE WENT TO DRIVE THE VEHICLE AND THE FRONT DRIVERS SIDE TIRE WAS RUBBING THE WHEEL WELL I THEN PROCEEDED TO TAKE IT TO THE FORD DEALERSHIP AND THEY TOLD ME THAT THE FRONT COIL SPRING WAS BROKEN AND IT WOULD BE COVERED BY AN EXTENDED WARRANTY THAT THEY HAD DONE DUE TO COMMON PROBLEMS THAT THEY WERE HAVING W/ THESE SPRINGS. UPON COMPLETION OF THE INSPECTION OF THE VEHICLE THEY FOUND THAT THE DRIVERS SIDE REAR SPRING WAS BROKEN AS WELL THEY STATED WAS NOT COVERED THEY ONLY COVER THE FRONT SPRINGS AND THAT I WOULD HAVE TO PAY A CONSIDERABLE AMOUNT FOR THIS REPAIR SO I CHOSE TO PURCHASE THE SPRINGS FOR THE REAR OF THE VEHICLE AFTER TALKING WITH THE 800 PEOPLE THAT SAID THEY DON'T HAVE A REASON TO COVER THEM BUT WHY WOULDN'T YOU COVER THEM IF THE FRONT ONES ARE KNOWN TO BREAK AND THEY ARE THE SAME COMPONENT I JUST FEEL THAT IF THESE SPRINGS ARE BREAKING THAT IT SHOULD BE A HUGE CONCERN TO EVERY ONE AND THEIR LOVED ONES WE ALL SHARE THE SAME ROADS AND WHAT IF THEY WERE TO BREAK AT 65MPH SHOULDN'T WE CORRECT THE PROBLEM AND JUST RECALL THE SUSPENSION COMPONENTS IE ALL FOUR COIL SPRINGS. *JB

Mileage: 143,000

TL* - THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING THE VEHICLE AT 10 MPH SHE HEARD A LOUD NOISE. THE CONTACT WAS ABLE TO DRIVE TO A NEARBY REPAIR SHOP. THE MECHANIC DETERMINED THAT THE REAR SPRING FAILED AND PUNCTURED THE REAR DRIVER'S SIDE TIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 71,282. THE MECHANIC REPLACED THE REAR COIL SPRINGS. THE VEHICLE WAS STILL MAKING NOISES, AND THE CONTACT WAS TAKING THE VEHICLE TO A FORD DEALER. THE CONTACT HAS THE REPAIR INVOICE. *AK THE CONSUMER STATES THAT GETTY SERVICE THE WRONG PART ON THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO WALLS FORD AND THEY REPAIRED THE VEHICLE. THE DEALER STATED THAT HE REPAIRED REAR STRUTS AND REAR SHOCK ABSORBER. THE SWAY BAR LINKS WERE REPLACED. UPDATED 05/04/07*TR

Mileage: 71,282

TL* - THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING THE VEHICLE AT 10 MPH SHE HEARD A LOUD NOISE. THE CONTACT WAS ABLE TO DRIVE TO A NEARBY REPAIR SHOP. THE MECHANIC DETERMINED THAT THE REAR SPRING FAILED AND PUNCTURED THE REAR DRIVER'S SIDE TIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 71,282. THE MECHANIC REPLACED THE REAR COIL SPRINGS. THE VEHICLE WAS STILL MAKING NOISES, AND THE CONTACT WAS TAKING THE VEHICLE TO A FORD DEALER. THE CONTACT HAS THE REPAIR INVOICE. *AK THE CONSUMER STATES THAT GETTY SERVICE THE WRONG PART ON THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO WALLS FORD AND THEY REPAIRED THE VEHICLE. THE DEALER STATED THAT HE REPAIRED REAR STRUTS AND REAR SHOCK ABSORBER. THE SWAY BAR LINKS WERE REPLACED. UPDATED 05/04/07*TR

Mileage: 71,282

(1) RECALL ON THE FRONT COIL SPRINGS BUT NOT THE REAR SPRINGS . (2) L REAR COIL SPRING BROKE AND CUT INTO THE REAR TIRE CAUSING A BLOW OUT .

Mileage: 96,000

LEFT REAR COIL SPRING IS BROKEN, CAUSING SAFETY CONCERN REGARDING POSSIBLE TEARING OF TIRE BY BROKEN SPRING. THIS EXACT SITUATION CAUSED A RECALL BY FORD OF FRONT SPRINGS BUT THEY REFUSE TO EXTEND TO REARS. *JB

Mileage: 91,000

TL* THE CONTACT OWNS A 2000 FORD TAURUS WHILE TURNING INTO THE DRIVING 5 MPH THE CONTACT HEARD A NOISE NEAR THE REAR DRIVER SIDE TIRE. THE TIRE WAS FLAT. THE COIL SPRING CAUSED A 1 INCH CUT IN THE TIRE. THE CONTACT STATED THERE WAS A RECALL#04V332000, FOR THE FRONT COIL SPRINGS. HOWEVER, THERE HAS NOT BEEN A RECALL FOR THE REAR COIL SPRINGS. THIS WAS THE THIRD OCCURRENCE WITH THE COIL SPRING FAILURE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 59,800. *AK UPDATE 04/17/07. *TR

Mileage: 59,800

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE VEHICLE HAD A CRACKED REAR SPRING, AND THE STRUTS NEEDED TO BE REPLACED. THE CURRENT FAILURE MILEAGE WAS 43,958. THERE WERE NO PREVIOUS FAILURES WITH THE VEHICLE. IT FAILED THE NY STATE INSPECTION DUE TO THE CRACKED SUSPENSION SYSTEM. THE CONTACT STATED THAT THE 2000 AND THE 2001 VEHICLES WERE UNDER DEFECT INVESTIGATION, #PE05054, OPENED ON 01/24/2006 AND CLOSED ON 2/5/2007. THE NY STATE INSPECTION DEPARTMENT CONSIDERED IT A HAZARD. THE CURRENT MILEAGE WAS 43,968. *AK

Mileage: 43,958

2000 TAURUS: ALL 4 SPRINGS HAVE BROKEN, THE FRONT 2 WERE REPLACED UNDER RECALL. THE BACK ONES HAD TO BE REPLACED AT MY EXPENSE OF $600.00. *JB

Mileage: 150,000

2000 TAURUS: ALL 4 SPRINGS HAVE BROKEN, THE FRONT 2 WERE REPLACED UNDER RECALL. THE BACK ONES HAD TO BE REPLACED AT MY EXPENSE OF $600.00. *JB

Mileage: 150,000

OWN A 2000 TAURUS SES WITH 68,000 MILES. WHILE THE CAR WAS PARKED IN GARAGE, MY WIFE AND I JUST GOT HOME WITH OUR PICK UP, WE GOT OUT OF THE TRUCK AND WE HEARD A LOUD SHOT LIKE NOISE. I LOOKED AROUND UNDER THE TAURUS AND FOUND THAT THE RIGHT REAR COIL SPRING FRACTURED. HAVING A FAMILY WE WERE THANKFUL THAT WE WERE NOT DRIVING IT AT THE TIME. *JB

Mileage: 68,408

ALL COIL SPRINGS COULD CRACK AND CAUSE MISHAP. *JB

TL*- CONTACT OWNS A 2000 FORD TAURUS, AND WHILE THE CONTACT HEARD A CLANKING G SOUND. THE CONTACT TOOK THE VEHICLE TO LOCAL MECHANIC, AND THE MECHANIC STATED THAT A SHARP JAGGED EDGE OF THE COIL SPRING GOUGED THE INNER SIDE WALL OF THE LEFT REAR TIRE AND SNAPPED. THE RIGHT REAR COIL SPRING SNAPPED AS WELL, BUT THE SPRING WAS NOT INTO THE TIRE. THE CURRENT AN D FAILURE MILEAGE WERE BOTH 87600.*AK UPDATED 04/12/07. *JB

Mileage: 87,600

TL*- WHILE DRIVING THE 2000 FORD TAURUS ON A SECONDARY ROAD THE CONTACT HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE, ASSUMING THAT SHE HIT A BUMP ON THE ROAD SHE CONTINUED TO DRIVE. ON 01/22/07 THE CONTACT TOOK THE VEHICLE INTO THE DEALER FOR AN OIL CHANGE AND FOR A TIRE ROTATION. AT THE DEALER THE SERVICE ADVISOR STATED THAT THE REAR SPRINGS WERE CRACKED AND NEEDED TO BE REPLACED. WHEN THE CONTACT PICKED UP THE VEHICLE FROM THE DEALERSHIP AND DROVE THE VEHICLE HOME, SHE WAS CONCERNED THAT THE VEHICLE DID NOT SEEM RIGHT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, AND THE SERVICE ADVISOR DETERMINED THAT THE VEHICLE NEEDED TO GET THE STRUTS REPLACED. THE ADVISOR HAD WORKED ON FIVE FORD TAURUS WITHIN A SHORT PERIOD OF TIME WITH THE SAME FAILURE. THE FAILURE MILEAGE WAS 117000, AND THE CURRENT MILEAGE WAS 118000.*AK UPDATED 03/30/07. *JB

Mileage: 117,000

TL* - THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT BOTH OF THE REAR COIL SPRINGS FRACTURED. THE CONTACT LEARNED THIS BECAUSE THE CAR WAS TAKEN TO DEALER FOR AN OIL CHANGE, AND WHILE THE VEHICLE WAS ON THE LIFT, THE CONTACT FOUND THAT BOTH COILS FRACTURED. THE FAILURE MILEAGE WAS 75000 ,AND THE CURRENT MILEAGE WAS 76000. *AK

Mileage: 75,000

TL * THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT DROVE THE VEHICLE TO A FORD DEALER FOR SCHEDULED MAINTENANCE AND HEARD VIBRATION IN THE REAR OF THE VEHICLE. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE REQUIRED REPLACING THE REAR SPRINGS. THE DEALER STATED THAT THEY WERE ONLY TAKING RESPONSIBILITY FOR THE FRONT SPRINGS ,AND THAT HE WOULD REPLACE THE REAR COIL SPRINGS AT THE CONTACT'S EXPENSE. THE REAR SPRINGS WERE REPLACED. THE CURRENT AND FAILURE MILEAGE WAS 95,602. *AK UPDATED *JB 04/05.07

Mileage: 95,602

2002 FORD TAURUS WITH FRONT SIDE COIL SPRING PROBLEMS**CC THE FRONT DRIVER'S SIDE COIL SPRING BROKE PUNCTURING THE TIRE. THE VEHICLE WAS PARKED WHEN THIS OCCURRED. THE VEHICLE WAS OVER IT'S WARRANTY BY 1231, THEREFORE THE CONSUMER HAD TO PAY FOR THE REPAIRS. *NM

Mileage: 76,231

2000 FORD TAURUS - WHILE DRIVING ON A SIDE STREET NEAR MY HOME, THE REAR SUSPENSION SPRING BROKE AND PROTRUDED INTO THE REAR TIRE CAUSING THE INSIDE OF THE TIRE TO BE DAMAGED. THIS EVENT HAPPENED AT A LOW SPEED AND THE CAR WAS STOPPED AS SOON AS THE NOISE WAS HEARD. THERE WAS NOT AN ACCIDENT DUE TO THE TIMING OF THE FAILURE AT LOW SPEED AND THE DRIVER'S REACTION TIME. AT THE TIME OF THIS COMPLAINT, THE CAR HAS NOT BEEN FIXED YET AS IT ONLY OCCURRED ONE DAY AGO. I WAS ALARMED WHEN I RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND MANY OTHER COMPLAINTS FOR THE SAME TYPE OF FAILURE. OBVIOUSLY THE REAR SPRING DESIGN ON THESE CARS ARE DEFECTIVE, RESULTING IN A VERY DANGEROUS SITUATION IF THEY FAIL AT HIGH SPEED. I WAS FORTUNATE COMPARED TO OTHER REPORTS I HAVE READ. *NM

Mileage: 76,477

THE REAR LEFT SPRING HAD BROKEN OFF AT THE BOTTOM BY THE SUPPORT. THE CAR WAS DRIVABLE. BUT OUT OF CONCERN, I WENT TO A LOCAL REPAIR SHOP. ALSO THE MECHANIC NOTICED THAT A STABILIZER BAR BOLT WAS MISSING. SO I AUTHORIZED THEM TO REPLACE THE SPRINGS, STRUTS AND STABILIZER BARS TO THE TUNE OF 1000$. I CAN VERIFY THE EXACT AMOUNT BY RECEIPT. UNFORTUNATELY I DIDN'T TAKE PICTURES OR SAVE THE OLD PARTS. *NM

Mileage: 87,340

DRIVER SIDE REAR COIL SPRING BROKE. BROKEN COIL SPRING HAD A POINTED SHARP EDGE.........COULD HAVE PUNCTURED TIRE. *JB

Mileage: 76,565

RECALL ON 2000 FORD TAURUS SE FOR FAULTY COIL SPRINGS WHICH DIDN'T WORK SO HAD TO HAVE MORE WORK DONE WHICH COST $399 AND CUSTOMER WANTS FORD TO REIMBURSE HIM**NAR**CC THE CONSUMER STATED ALL THE DEALER DID WAS PUT SHIELDS OVER THE SPRINGS. THE CONSUMER STATED THE DEALER SHOULD HAVE REPLACED THE SPRINGS. *JB

I OWN A 2000 FORD TAURUS MODEL SES AND HAVE ENCOUNTERED SUSPENSION PROBLEMS AS RELATED TO THE COIL SPRINGS. TWO YEARS AGO THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED MY LEFT FRONT TIRE WHILE DRIVING AND I NEARLY HIT A UTILITY POLE. I FOUND OUT THERE WAS A RECALL AND BOTH LEFT AND RIGHT FRONT COIL SPRINGS WERE REPLACED BY FORD DEALER. YESTERDAY, WHILE MY CAR WAS AT THE BODY SHOP, THEY NOTICED THAT THE DRIVER'S SIDE REAR COIL SPRING WAS BROKEN AND IT HAS CUT A GROOVE INTO THE TIRE AND WILL CAUSE THE SAME DANGEROUS ACTION AS THE FRONT COIL DID TWO YEARS AGE. I MIGHT NOT HAD BEEN AS LUCKY THIS TIME, DEPENDING ON WHERE AND AT WHAT SPEED I WAS DRIVING, IF I HAD NOT HAD THE VEHICLE IN THE BODY SHOP AND THEY HAD NOT FOUND THE DEFECT. IT IS AMAZING TO ME THAT FORD MOTOR CORP.,WOULD NOT HAVE RECALLED THE REAR COIL SPRINGS, THE SAME AS THEY DID FOR THE FRONT. THEY ARE BASICALLY THE SAME CONFIGURATION, AND PERFORM THE SAME FUNCTION AS THE FRONT COILS, DID THEY NOT THINK THAT IT WOULD NOT BE THE SAME OUTCOME. THIS IS EXTREMELY DANGEROUS AND COULD CAUSE SERIOUS INJURY AND MOST LIKELY DEATH IN MANY INSTANCES. THE REAL PROBLEM IS THAT THE OWNER IS UNAWARE OF THE PROBLEM UNTIL SOMETHING HAPPENS. I DID NOT KNOW OR HAVE ANY INKLING, IN EITHER CASE, THAT THE SPRINGS WERE BROKE. THERE IS NO WAY OF TELLING UNLESS THE CAR IS ON A LIFT, SO IF AN OWNER IS LUCKY ENOUGH TO HAVE THE VEHICLE IN THE SHOP FOR REPAIRS OR INSPECTION, IT WOULD MOST LIKELY GO UNNOTICED UNTIL A TIRE BLEW AND PUT THEIR LIFE IN JEOPARDY WHILE ON THE ROAD.

Mileage: 73,800

TL*- THE CONTACT STATED THAT 2000 FORD TAURUS SES, HAS PROBLEMS WITH SPRING COILS. HE STATED THAT 2 YEARS AGO, WHILE DRIVING AT ABOUT 30 MPH HAD THE FRONT DRIVER SIDE TIRE BLOWOUT. THE CONTACT STATED THAT HE PUT A SPARE ON THE VEHICLE , AND TOOK THE VEHICLE TO A TIRE DEALER TO REPLACE THE TIRE. THE CONTACT WAS INFORMED THAT THIS TIRE DIDN'T BLOW OUT, BUT THAT THE REASON FOR THE FAILURE WAS THAT THE FRONT DRIVER SIDE SPRING COIL FRACTURED AND IT PUNCTURED THE TIRE. THE CONTACT TOOK THE VEHICLE TO THE FORD DEALERSHIP , AND AND HE WAS INFORMED THAT THEIR WAS A RECALL ON COIL SPRINGS, CAMPAIGN # 04V332000. THE FORD DEALERSHIP DID REPLACE BOTH OF THE FRONT COIL SPRINGS AND ADDED SHIELDS. THE CONTACT STATED HE TOOK VEHICLE IN 01/24/06 TO DEALERSHIP TO HAVE SOME BODY WORK DONE. THE DEALERSHIP INFORMED THE CONTACT THAT HIS REAR DRIVER SIDE TIRE HAS A GOUGE GROVE AROUND IT WHERE THE COIL SPRING HAS DAMAGE THE TIRE AND THE REAR DRIVER SIDE SPRING IS BROKEN, AND INFORMED THE CONTACT THAT THIS NEEDED TO BE REPLACED. THERE IS NO RECALL ON THIS PROBLEM, AND ITWAS A SAFETY ISSUE. THE CONTACT FELT THAT THERE SHOULD BE A RECALL FOR BOTH FRONT AND BACK COIL SPRINGS. *AK

Mileage: 52,000

FRONT, AND REAR COIL SPRINGS, POSSIBLY- FUEL PUMP, ALL FAILED IN FORD TAURUS 2000 SEL 66K MILES. THIS COULD CAUSE DRIVER TO LOOSE CONTROL, LOSS OF POWER ON HIGHWAY. THESE PROBLEMS COULD LEAD TO SERIOUS INJURY. THE COIL SPRINGS ARE WELL KNOW BUT FORD WILL NOT REPLACE REAR COIL SPRINGS... FUEL PUMPS SEEM TO GO OUT IN THIS CAR AROUND 60K MILES...*JB

Mileage: 67,000

FRONT, AND REAR COIL SPRINGS, POSSIBLY- FUEL PUMP, ALL FAILED IN FORD TAURUS 2000 SEL 66K MILES. THIS COULD CAUSE DRIVER TO LOOSE CONTROL, LOSS OF POWER ON HIGHWAY. THESE PROBLEMS COULD LEAD TO SERIOUS INJURY. THE COIL SPRINGS ARE WELL KNOW BUT FORD WILL NOT REPLACE REAR COIL SPRINGS... FUEL PUMPS SEEM TO GO OUT IN THIS CAR AROUND 60K MILES...*JB

Mileage: 67,000

IN THE SUMMER OF 2006 I TOOK MY 2000 FORD TAURUS SE IN TO GET THE BRAKES CHECKED. AUTO MECHANIC INFORMED ME THE REAR SPRINGS WERE BROKEN. TOOK VEHICLE TO LOCAL FORD DEALERSHIP AND THEY SAID THE SAME THING, SPRINGS BROKEN. LAST WEEKEND (1/13/07) I TOOK THE VEHICLE IN FOR A COUPLE OF NEW TIRES. THIS AUTO MECHANIC ALSO INFORMED ME REAR SPRINGS WERE BROKEN AND ADVISED OF DANGER OF REAR TIRES BEING PUNCTURED AND BLOWN OUT. TECHNICIAN ACTUALLY SHOWED ME BROKEN SPRINGS. WERE VERY RUST AND POINTED. GOT NEW REAR SPRINGS, STRUTS, SWAY BAR, ALIGNMENT FOR A COST OF APPROXIMATELY $800.00. THIS CAR HAS LESS THAN 40,000 MILES! *JB

Mileage: 38,000

2000 FORD TAURUS REAR COIL SPRING BROKE AND DAMAGED THE PASSENGER REAR TIRE. RUBBING NOISE WAS HEARD BEFORE THE TIRE ACTUALLY DEFLATED. *JB

Mileage: 75,000

ON 1/12/07 WHILE PULLING INTO MY GARAGE I HEARD A LOUD "CLUNK" SOUND IN THE REAR OF THE CAR. WHEN I WENT TO DRIVE THE CAR THE NEXT DAY, I HEARD A LOUD GRATING AND RUBBING SOUND COMING FROM THE REAR OF THE CAR. IT WAS UNLIKE ANY SOUND I HAVE EVER HEARD BEFORE SO I WAS AFRAID TO DRIVE THE CAR. AAA CAME TO TOW THE CAR. THE TOW TRUCK DRIVER LOOKED UNDER THE CAR & INFORMED ME THAT THE DRIVER'S SIDE REAR COIL SPRING HAD BROKEN & WAS RUBBING THE TIRE. I CONTACTED THE FORD DEALER WHO TOLD ME FORD WOULD NOT PAY FOR THE REPAIR BUT THAT I SHOULD KEEP MY REPAIR BILL IN CASE THERE IS A RECALL FOR THE REAR COILS IN THE FUTURE. THE SUGGESTION WAS THAT I MIGHT BE ABLE TO OBTAIN REIMBURSEMENT FROM FORD. THE CAR WAS TOWED ON A FLAT BED TRUCK TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR STRUT/SPRING ASSEMBLIES AND SWAY PINS AND ALIGNED THE CAR. THE MECHANIC STATED THAT THE METAL IN THE PARTS USED BY FORD IS SUBSTANDARD. HE SAID THAT THE TIRE WAS NOT DAMAGED BUT WOULD HAVE BEEN PUNCTURED HAD I DRIVEN THE CAR ANY DISTANCE. HE ALSO CHECKED THE FRONT COILS WHICH WERE SUBJECT TO RECALL IN 2004 & SAID THEY WERE "OKAY". I DO NOT HAVE THE DEFECTIVE PART. THE REPAIR COST ME $979.00. I INTEND TO NOTIFY FORD AND THE DEALERSHIP WHERE I PURCHASED THE CAR ABOUT THIS MATTER. IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS WHEN THE COIL BROKE I COULD HAVE BEEN IN A BAD ACCIDENT. MY CAR IS 6 YEARS OLD AND THE MILEAGE WAS ONLY 51886 WHEN THIS HAPPENED. *NM

Mileage: 51,886

I SUBMITTED COMPLAINT NUMBER 10178664 ON 1/14/07 AND AFTERWARDS DISCOVERED THAT I HAD ENTERED AN INCORRECT DATE FOR THE INCIDENT. THE CORRECT DATE IS 1/9/07 SO I AM RESUBMITTING MY COMPLAINT. ON 1/9/07 WHILE PULLING INTO MY GARAGE I HEARD A LOUD "CLUNK" SOUND IN THE REAR OF MY CAR. WHEN I WENT TO DRIVE THE CAR THE NEXT DAY I HEARD A LOUD GRATING & RUBBING SOUND COMING FROM THE REAR OF THE CAR. IT WAS UNLIKE ANY SOUND I HAVE EVER HEARD BEFORE SO I WAS AFRAID TO DRIVE THE CAR. AAA CAME TO TOW THE CAR. THE TOW TRUCK DRIVER LOOKED UNDER THE CAR & INFORMED ME THAT THE DRIVER'S SIDE REAR COIL HAD BROKEN & WAS RUBBING THE TIRE. I CONTACTED THE FORD DEALER WHO TOLD ME FORD WOULD NOT PAY FOR THE REPAIR BUT THAT I SHOULD KEEP MY REPAIR BILL IN CASE THERE IS A RECALL FOR THE REAR COILS IN THE FUTURE. THE SUGGESTION WAS THAT I MIGHT BE ABLE TO OBTAIN REIMBURSEMENT FROM FORD. THE CAR WAS TOWED ON A FLAT BED TRUCK TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR STRUT/SPRING ASSEMBLIES AND SWAY PINS AND ALIGNED THE CAR. THE MECHANIC SAID THAT THE METAL IN THE PARTS USED BY FORD IS SUBSTANDARD. HE SAID THAT THE TIRE WAS NOT DAMAGED BUT WOULD HAVE BEEN PUNCTURED HAD I DRIVEN THE CAR ANY DISTANCE. HE ALSO CHECKED THE FRONT COILS WHICH WERE SUBJECT TO RECALL IN 2004 & SAID THEY WERE "OKAY." I DO NOT HAVE THE DEFECTIVE PART. THE REPAIR COST ME $979.00. I INTEND TO NOTIFY FORD & THE DEALERSHIP WHERE I PURCHASED THE CAR ABOUT THIS MATTER. IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS WHEN THE COIL BROKE I COULD HAVE BEEN IN A BAD ACCIDENT. MY CAR IS 6 YEARS OLD AND THE MILEAGE WAS ONLY 51886 WHEN THIS HAPPENED. *NM

Mileage: 51,886

I OWN A 2000 FORD TAURUS. I RECENTLY EXPERIENCED A FRONT SPRING FAILURE WHICH WAS EFFECTED BY A RECALL. DURING THE REPAIR, I WAS NOTIFIED BY THE SERVICE DEPARTMENT OF MY LOCAL FORD DEALER OF A CRACKED REAR COIL SPRING. I FIND IT HARD TO BELIEVE, ONLY THE FRONT SPRINGS WERE DEFECTIVE ON THESE VEHICLES CONSIDERING THE DEALERSHIP INSPECTED THE REAR SPRINGS AND IDENTIFIED A FAILURE. *JB

Mileage: 64,000

RE: RECALL OF 2000 FORD TAURUS SE VIN [XXX]. GOVT REQUIRED RECALL FOR FAULTY CAR SPRINGS DID NOT WORK. I WENT TO FORD DEALER IN RI (PAUL BAILEY FORD (NOW FLOOD FORD) FOR YOUR RECALL 04V332000 - DESCRIBED BELOW. THE DEALER PUT SHIELDS OVER FRONT SPRINGS. FORD SHOULD HAVE ALSO REPLACED THE SPRINGS AT THAT TIME, BUT DID NOT. IN 2006, BOTH FRONT SPRINGS BROKE IN MY CAR. I HAD TO REPLACE THE 2 FRONT SPRINGS, PLUS TIE-RODS AND RIGHT FRONT HUB AND BALL JOINT BETWEEN JULY AND DEC 2006. I DID NOT GO TO A FORD DEALER BECAUSE THE NEAREST DEALER IS ABOUT 30 MILES AWAY, AND I COULD NOT TAKE THE CHANCE THAT THE BROKEN SPRING WOULD PUNCTURE MY TIRE AND CAUSE A CRASH, SO I USED A NEARBY REPAIR SHOP. NHTSA OR FORD SHOULD WARN OTHER OWNERS THAT YOUR RECALL DID NOT SOLVE THE PROBLEM, BECAUSE FORD DID NOT ALSO REPLACE THE SPRINGS AS SHOULD HAVE DONE. THE FAILURE OF SPRINGS COULD LEAD TO TIRE BLOWOUTS AND SERIOUS CAR CRASHES. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 500

REAR SPRING BROKE AND DAMAGED TIRE, CREATING A 1/4 INCH GASH ON MY RIGHT REAR TIRE. I UNDERSTAND THAT THERE HAS BEEN A RECALL OF THE FRONT SPRINGS, BUT HAVEN'T SEEN ONE FOR THE REAR SPRINGS. *NM

Mileage: 88,000

DT*: THE CONTACT STATED WHILE HAVING THE VEHICLE'S TIRES ROTATED BY AN INDEPENDENT REPAIR SHOP, IT WAS NOTICED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE CONTACT WAS UNSURE HOW LONG THE COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THEY WOULD CONSULT WITH A FORD REPRESENTATIVE AND TRY TO FIND A RESOLUTION. THE MANUFACTURER WAS CONTACTED, BUT PROVIDED NO ASSISTANCE. THE CONTACT EXPRESSED CONCERN THAT FRACTURED COIL SPRINGS COULD POSE A SERIOUS RISK TO SAFETY WHEN DRIVING ON THE HIGHWAY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE VEHICLE ONLY HAD 11824 MILES.

Mileage: 11,750

AT ~92,000 MILES ON MY 2000 FORD TAURUS A NOISE DEVELOPED, WHEN TURNING THE STEERING WHEEL, THAT WAS DIAGNOSED BY THE DEALERSHIP SERVICE DEPARTMENT AS A BROKEN COIL SPRING ON THE DRIVER SIDE FRONT SUSPENSION. THEY WARNED OF POSSIBLE TIRE FAILURE IF A PIECE BROKE OFF AND PUNCTURED THE TIRE. THEY NOTED THAT THE COST OF THIS WORK WOULD BE COVERED DUE TO THE RECALL. AT THE SAME TIME THE SERVICE PERSONNEL REPORTED THAT BOTH OF THE REAR COIL SPRINGS WERE BROKEN. IT SEEMED UNUSUAL THAT THEY WOULD INSPECT THE REAR SUSPENSION FOR A NOISE THAT WAS COMING FROM THE AREA OF THE FRONT LEFT WHEEL. DEALER SERVICE PERSONNEL OFFERED THAT THE REAR SPRINGS MAY HAVE BEEN BROKEN FOR A 'LONG TIME, POSSIBLY YEARS...' . FURTHER WARNED THAT REAR TIRES COULD BE PUNCTURED BY A PIECE OF THESE SPRINGS. CLEARLY, THEY KNEW THE REAR SPRINGS WERE SUSPECT AND WERE LOOKING FOR A NON-RECALL SERVICE OPPORTUNITY. OBVIOUSLY ALL OF THESE SPRINGS WERE EITHER IMPROPERLY DESIGNED OR OF SUBSTANDARD MATERIAL OR SUBSTANDARD WORKMANSHIP. I WOULD NOT WANT TO REPLACE THE REAR SPRINGS WITHOUT SOME ASSURANCE (OVER SEEN BY THE NHTSA OFFICE) THAT THE NEW SPRINGS WERE NOT OF QUALITY SIMILAR TO THE OEM SPRINGS THAT WERE PRONE TO FAILURE. I WAS LUCKY NOT TO HAVE SUFFERED AN ACCIDENT FROM ANY OF THE FAILURES, I DO NOT WANT TO 'PRESS MY LUCK'. I WILL HAVE THE DEALER REPLACE THE RIGHT FRONT SPRING AND INSTALL THE GUARDS ON BOTH FRONT SUSPENSIONS. I WILL REQUEST THE FAILED SPRING. *JB

Mileage: 92,000

AT ~92,000 MILES ON MY 2000 FORD TAURUS A NOISE DEVELOPED, WHEN TURNING THE STEERING WHEEL, THAT WAS DIAGNOSED BY THE DEALERSHIP SERVICE DEPARTMENT AS A BROKEN COIL SPRING ON THE DRIVER SIDE FRONT SUSPENSION. THEY WARNED OF POSSIBLE TIRE FAILURE IF A PIECE BROKE OFF AND PUNCTURED THE TIRE. THEY NOTED THAT THE COST OF THIS WORK WOULD BE COVERED DUE TO THE RECALL. AT THE SAME TIME THE SERVICE PERSONNEL REPORTED THAT BOTH OF THE REAR COIL SPRINGS WERE BROKEN. IT SEEMED UNUSUAL THAT THEY WOULD INSPECT THE REAR SUSPENSION FOR A NOISE THAT WAS COMING FROM THE AREA OF THE FRONT LEFT WHEEL. DEALER SERVICE PERSONNEL OFFERED THAT THE REAR SPRINGS MAY HAVE BEEN BROKEN FOR A 'LONG TIME, POSSIBLY YEARS...' . FURTHER WARNED THAT REAR TIRES COULD BE PUNCTURED BY A PIECE OF THESE SPRINGS. CLEARLY, THEY KNEW THE REAR SPRINGS WERE SUSPECT AND WERE LOOKING FOR A NON-RECALL SERVICE OPPORTUNITY. OBVIOUSLY ALL OF THESE SPRINGS WERE EITHER IMPROPERLY DESIGNED OR OF SUBSTANDARD MATERIAL OR SUBSTANDARD WORKMANSHIP. I WOULD NOT WANT TO REPLACE THE REAR SPRINGS WITHOUT SOME ASSURANCE (OVER SEEN BY THE NHTSA OFFICE) THAT THE NEW SPRINGS WERE NOT OF QUALITY SIMILAR TO THE OEM SPRINGS THAT WERE PRONE TO FAILURE. I WAS LUCKY NOT TO HAVE SUFFERED AN ACCIDENT FROM ANY OF THE FAILURES, I DO NOT WANT TO 'PRESS MY LUCK'. I WILL HAVE THE DEALER REPLACE THE RIGHT FRONT SPRING AND INSTALL THE GUARDS ON BOTH FRONT SUSPENSIONS. I WILL REQUEST THE FAILED SPRING. *JB

Mileage: 92,000

LEFT REAR COIL SPRING FRACTURED AND PUNCTURED TIRE WHILE VEHICLE WAS MOVING. *JB

Mileage: 68,000

THE DRIVER'S SIDE REAR COIL SPRING BROKE IN THE SAME MANNER AS THE FRONT SPRING PREVIOUSLY FAILED. I AM HAVING THE SPRING AND TIRE REPLACED, BUT THIS LOOKS THE SAME AS THE BREAK ON THE FRONT SPRING THAT WAS RECALLED. *JB

Mileage: 124,000

I HAVE A 2000 FORD TAURUS. LEFT FRONT SPRING PUNCTURED TIRE AND DAMAGED ABS SYSTEM. REPAIRS WERE TAKEN CARE OF AT DEALERSHIP (FRONT COILS UNDER RECALL). NOW I HAVE A PROBLEM WITH REAR COILS ( I KNOW TWO OTHER PEOPLE WITH SAME CAR AND SAME PROBLEM). ONE DAY I HEARD A "DRAGGING SOUND" COULD NOT VISUALLY FIND THE SOURCE. I JUST WENT FOR STATE INSPECTION AND WAS TOLD THAT BOTH REAR SPRINGS ARE BROKEN, BOTH STRUTS ARE DAMAGED AND A SWAY BAR LINK IS BROKEN. I CAN NOT GET AN INSPECTION STICKER WITHOUT PAYING OUT OF POCKET OVER $900.00. I AM TOLD THAT THE DAMAGE IS NOT COVERED. I AM SHOCKED THAT THREE COILS HAVE BROKEN ON MY LOW MILEAGE CAR. AFTER READING OVER 80 SIMILAR COMPLAINTS, I FEEL VERY LUCKY THAT I WAS NOT DRIVING DURING THESE INCIDENTS...*JB

DT*: THE CONTACT STATED THE VEHICLE WAS RIDING LOWER ON THE LEFT SIDE THAN THE RIGHT SIDE. WHEN ANY SIGNIFICANT WEIGHT WAS PUT IN THE TRUNK, THERE WAS A KNOCKING NOISE COMING FROM THE REAR LEFT OF THE VEHICLE ANYTIME THE VEHICLE WENT OVER A BUMP IN THE ROAD. THE MORE WEIGHT THERE WAS IN THE VEHICLE, THE MORE NOTICEABLE THE NOISE WAS. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE LEFT REAR COIL SPRING HAD DETACHED.

Mileage: 100,500

DT*: THE CONTACT STATED THE VEHICLE SHOOK WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE REAR COIL SPRINGS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED.

Mileage: 75,000

DT*: THE CONTACT STATED WHILE DRIVING ON THE INTERSTATE AT 50 MPH, THE PASSENGER SIDE REAR TIRE BLEW OUT. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE PASSENGER REAR COIL SPRING WAS FRACTURED. THE DEALERSHIP WAS CONTACTED. UPDATED 10/4/2006 - *NM

Mileage: 75,000

CONSUMER WOULD LIKE REIMBURSEMENT FOR FRONT COIL SPRINGS, STRUTS, AND TIRES ON A 2000 FORD TAURUS. *KB THE VEHICLE WAS PARKED WHEN THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE. THE CONSUMER RECEIVED A RECALL IN THE MAIL (04V332000). WHEN HE TOOK THE VEHICLE TO THE REPAIR FACILITY, HE WAS TOLD THE RECALL COULD NOT BE PERFORMED, BECAUSE AFTER MARKET STRUTS HAD BEEN INSTALLED. THE FORD KIT WOULD NOT BOLT TO THE STRUT. WHEN THE REAR BRAKES WERE REPLACED, IT WAS DISCOVERED THE RIGHT REAR COILS SPRING HAD BROKEN WHICH REQUIRED REPLACEMENT OF THE SHOCK ASSEMBLY AND SPINDLE. *JB

Mileage: 94,917

CONSUMER WOULD LIKE REIMBURSEMENT FOR FRONT COIL SPRINGS, STRUTS, AND TIRES ON A 2000 FORD TAURUS. *KB THE VEHICLE WAS PARKED WHEN THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE. THE CONSUMER RECEIVED A RECALL IN THE MAIL (04V332000). WHEN HE TOOK THE VEHICLE TO THE REPAIR FACILITY, HE WAS TOLD THE RECALL COULD NOT BE PERFORMED, BECAUSE AFTER MARKET STRUTS HAD BEEN INSTALLED. THE FORD KIT WOULD NOT BOLT TO THE STRUT. WHEN THE REAR BRAKES WERE REPLACED, IT WAS DISCOVERED THE RIGHT REAR COILS SPRING HAD BROKEN WHICH REQUIRED REPLACEMENT OF THE SHOCK ASSEMBLY AND SPINDLE. *JB

Mileage: 94,917

DT*: THE CONTACT STATED WHILE GETTING THE OIL CHANGED AT AN INDEPENDENT REPAIR SHOP THE PASSENGER REAR COIL SPRING WAS OBSERVED TO BE FRACTURED. THE DEALER WAS ALERTED HOWEVER THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT REPAIR SHOP FOR REPLACEMENT OF THE COIL SPRING.

Mileage: 92,235

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY UNDER NORMAL ROAD CONDITIONS, THE REAR DRIVER'S SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT PULLED OVER AND THE TIRE WAS CHANGED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE REAR COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 9/20/2006 - *NM

Mileage: 77,000

DT*: THE CONTACT STATED THAT THE VEHICLE'S REAR SPRINGS HAD COMPLETELY FRACTURED. THERE WAS A RECALL ON THE FRONT SPRINGS, BUT NOT THE REAR. THE RECALL NUMBER IS 04V332000. THE FRONT SPRINGS HAD COLLAPSED PREVIOUSLY AND THE RECALL WORK WAS PERFORMED. THE CONTACT EXPRESSED THAT IF THE FRONT SPRINGS HAD PROBLEMS THAT LED TO A RECALL, THE DEFECTIVE REAR SPRINGS SHOULD BE RECALLED.

DT*: THE CONTACT STATED THAT WHILE DRIVING THE REAR COIL SPRINGS FRACTURED CAUSING THE TIRES TO BLOW OUT. THE FRONT SPRINGS AND TIRES WERE REPLACED ON RECALL # 04V332000 BY THE DEALERS. MOST RECENTLY THE BACK COIL SPRINGS FRACTURED AND DAMAGED THE TIRE. THE VEHICLE WAS TAKEN TO A MECHANICS TO BE REPLACED. THERE WAS NO CONFIRMATION FROM THE DEALERS OR MANUFACTURER TO DETERMINE IF THE BACK SPRINGS WAS CAUSED BY A DEFECT OR RECALL. UPDATED 08/22/06. *JB

Mileage: 53,000

DT*: THE CONTACT STATED THAT WHILE DRIVING THE REAR COIL SPRINGS FRACTURED CAUSING THE TIRES TO BLOW OUT. THE FRONT SPRINGS AND TIRES WERE REPLACED ON RECALL # 04V332000 BY THE DEALERS. MOST RECENTLY THE BACK COIL SPRINGS FRACTURED AND DAMAGED THE TIRE. THE VEHICLE WAS TAKEN TO A MECHANICS TO BE REPLACED. THERE WAS NO CONFIRMATION FROM THE DEALERS OR MANUFACTURER TO DETERMINE IF THE BACK SPRINGS WAS CAUSED BY A DEFECT OR RECALL. UPDATED 08/22/06. *JB

Mileage: 53,000

HEARD LOUD NOISE WHILE DRIVING AT HIGHWAY SPEED, AS IF SOMETHING WAS RUN OVER....AND HIT BOTTOM OF CAR. DID NOT REALIZE IT WAS SPRING UNTIL IT WAS IN FOR OTHER SERVICE AND MECHANIC INFORMED ME THAT DRIVERS SIDE REAR SPRING WAS BROKEN ON JULY 7. *NM

Mileage: 101,700

REAR COIL SPRING FAILED. THE FRONT ONES FAILED 2 YEARS AGO. *NM

Mileage: 86,000

2000 FORD TAURUS - REAR PASSENGER SIDE COIL SPRING BROKE CAUSING TIRE TO BLOW OUT DURING OPERATION AT A LOW SPEED (APPROXIMATELY 15 MPH). CAUSE OF PROBLEM WAS NOT IDENTIFIED UNTIL A NEW TIRE WAS INSTALLED AND SEVERE RUBBING SOUND WAS NOTICED. REPLACEMENT TIRE WAS DAMAGED BY BROKEN SPRING BUT HAD NOT RUPTURED BEFORE PROBLEM WAS IDENTIFIED. UPON RESEARCH WE FOUND THERE WAS A RECALL ON THE FRONT COIL SPRING FOR ESSENTIALLY THE SAME PROBLEM BUT WE HAD NOT RECEIVED NOTIFICATION OF RECALL. *JB

Mileage: 99,112

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH A NOISE WAS HEARD UNDER THE REAR OF THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE REAR DRIVER SIDE COIL SPRING FRACTURED. THE COIL SPRING WAS REPLACED AT THE REPAIR SHOP. THE DEALER HAS NOT BEEN ALERTED.

Mileage: 82,000

THE RIGHT REAR SPRING ON MY 2000 FORD TAURUS SE SVG BROKE PUNCTURING THE RIGHT REAR TIRE AND CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THIS IS A VERY COMMON ISSUE ON THESE CARS. FRONT SPRINGS WERE RECALLED SOME TIME AGO BUT NOTHING HAS EVER BEEN DONE ABOUT THE REAR. THANKS FOR YOUR ASSISTANCE. *JB

Mileage: 51,650

REAR COIL SPRING BROKE AND DAMAGED REAR TIRE. *JB

Mileage: 82,000

DT*: THE CONTACT STATED THE BACK OF THE VEHICLE APPEARED TO BE SITTING LOWER THAN USUAL. THERE WERE NO OTHER WARNING INDICATORS OF A POSSIBLE PROBLEM. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DETERMINED BOTH REAR COIL SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO ALERTED OF THE PROBLEM. UPDATED 7/3/2006 - *NM

Mileage: 49,400

WHEN TURNING TO THE LEFT OR GOING OVER BUMPS SOUNDED LIKE ITEMS WERE SHIFTING OR CLUNKING IN THE TRUNK. EVERYTHING TAKEN OUT OF THE TRUNK AND THE NOISE CONTINUED. THE REAR SUSPENSION WAS LOOKED AT AND FOUND TO HAVE LOOSE REAR SWAY BAR LINKS. THE SWAY BAR WAS REPLACED. *NM

Mileage: 41,921

I WAS BACKING OUT OF A PARKING SPOT AND NOTICED RUBBING AND RESISTANCE IN THE REAR DRIVER'S SIDE OF THE CAR. I PULLED BACK INTO THE PARKING SPOT. AS SOON AS I PUT THE CAR IN PARK THERE WAS A VERY LOUD POP. I GOT OUT OF THE CAR TO FIND THE REAR DRIVER'S SIDE TIRE HAD BLOWN. I HAD THE TIRE REPLACED. WHEN THE MECHANIC WAS DRIVING THE CAR OUT OF THE GARAGE HE NOTICED THE GRINDING AND RUBBING IN THE REAR DRIVER'S SIDE. WHEN FURTHER LOOKING AT THE CAR IT WAS FOUND THE REAR DRIVER'S SIDE COIL SPRING HAD BROKEN. THE JAGGED EDGE OF THE COIL SPRING HAD GOUGED THE SIDEWALL OF THE TIRE NEARLY ALL THE WAY AROUND. IN THE SHORT DRIVE OF THE MECHANIC DRIVING THE CAR TO THE FRONT OF THE BUILDING AND BACK IN THE GARAGE TO FURTHER LOOK AT THE CAR, ANOTHER TIRE HAD BEEN DAMAGED BY THE BROKEN COIL. I HAD TO REPLACE 2 COIL SPRINGS, 2 TIRES AND SWAY BAR. I STILL HAVE THE OLD TIRES AND COIL SPRINGS. THANK GOODNESS I WAS NOT DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED. *NM

Mileage: 57,592

I HAD AN APPOINTMENT ON SATURDAY 5/6/06 FOR A RECALL TO PUT A GUARD ON THE FRONT COIL SPRINGS. ON TUESDAY, 5/2/06, THE FRONT DRIVER'S SIDE COIL SPRING BROKE, RUPTURING THE TIRE AND CAUSING THE FRONT END OF THE CAR TO HIT THE ROAD. FORD REPLACED THE FRONT COIL SPRINGS, PUT ON THE GUARDS AND REPLACED THE FRONT TIRE AS PART OF THE EXTENDED WARRANTY OF THE RECALL. THE REAR DRIVER'S SIDE COIL SPRING BROKE AS WELL, TEARING UP THE REAR TIRE BUT NOT BURSTING IT. BOTH THE TIRE AND THE COIL SPRING NEEDED TO BE REPLACED WHICH WAS NOT COVERED UNDER THE WARRANTY/RECALL. THE FAULTY COIL SPRINGS USED ON THE FRONT OF THE CAR ARE ALSO USED ON THE BACK AND SHOULD BE INCLUDED IN THE RECALL. NORMAL USE OF THIS TYPE OF VEHICLE WITH LESS THAN 65,000 MILES SHOULD NOT RESULT IN BROKEN COIL SPRINGS EVEN IN A SO CALLED "CORROSION STATE". *NM

Mileage: 63,000

I WAS DRIVING MY 2000 FORD TAURUS ALONG A SMOOTH ROAD AT 35 MPH. THE REAR DRIVER SIDE TIRE, WHICH ONLY HAD 10,000 MILES ON IT, WENT FLAT WITH A LOUD BANG AND HISSING SOUND. AFTER THE VEHICLE WAS TAKEN TO MY RESIDENCE I JACKED UP THE VEHICLE AND REMOVED THE FLAT TIRE. UPON INSPECTION THE TIRE HAD A 1/2 INCH HOLE THROUGH THE SIDEWALL AND A GROOVE CUT ALL THE WAY AROUND THE TIRE MAKING REPAIR USELESS. I LOOKED AT THE STRUT AREA AND NOTICED THE DRIVER SIDE REAR STRUT SPRING HAD BROKEN AND IT WAS POINTING TOWARD THE AREA NEEDED FOR THE TIRE, IT WAS SHINY ON THE END OF THE SPRING FROM RUBBING THE TIRE CAUSING ITS FAILURE. *NM

Mileage: 51,000

DT*: THE CONTACT STATED THE REAR PASSENGER TIRE HAD EXCESSIVE WEAR. THE DEALERSHIP DETERMINED BOTH REAR COIL SPRINGS HAD FRACTURED.

Mileage: 66,000

2000 FORD TAURUS WITH 42500 MILES BREAKAGE OF DRIVER REAR COIL SPRING THAT WEDGED AGAINST TIRE AND WAS CUTTING A SECTION OUT OF THE SIDE WALL OF THE TIRE. THAT TIRE HAD APPROX 32,000 MILES ON IT. IT HAD A HUGE LAYERS OUT OF THE SIDE WALL OF THE TIRE INB UNDER 10 MILES. WOULD HAVE BEEN A BLOW OUT IF IT HAD HAPPENED DURING HIGHWAY DRIVING. REPAIR COST 1216.80. *NM

Mileage: 42,500

(A) NORMAL CITY DRIVING. (B) BOTH REAR SPRINGS SNAPPED. (C) BOTH REAR SPRINGS AND STABILIZER LINKS REPLACED AT LOCAL FORD DEALER. BOTH REAR STRUTS REPLACED AT MONRO FRANCHISE. THESE ARE THE 2ND AND 3RD SPRINGS TO SNAP ON THIS VEHICLE. THE FIRST (LEFT FRONT) SNAPPED WHEN COMING OFF A TURNPIKE IN JULY 2003. FORD LATER SETTLED THE FIRST SPRING INCIDENT WITH RECALL 04S17 / 03M04 IN SEPTEMBER 2004.*JB

Mileage: 84,549

THE REAR DRIVERS SIDE COIL SPRING BROKE CAUSING THE REMAINING SPRING TO COME OUT OF THE LOWER MOUNTING BRACKET/SUPPORT. I ALMOST LOST CONTROL OF THE CAR AND WHILE MY TIRE WAS NOT PUNCTURED IT HAS A GOUGE IN THE SIDEWALL ALL THE WAY AROUND WHERE THE SPRING RUBBED AGAINST IT AS I WAS STOPPING. *NM

Mileage: 95,000

2000 TAURUS REAR SPRING BROKE. *TS ***NAR***

Mileage: 16,984

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, A LOUD BANG WAS HEARD FROM THE REAR END. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE REAR DRIVER SIDE COIL SPRING FRACTURED. THE COIL SPRING AND TIRE ARE BEING REPLACED.

Mileage: 56,000

DT*: THE CONTACT STATED WHILE DRIVING 20MPH, THE REAR OF THE VEHICLE DROPPED FOLLOWED BY A POPPING NOISE. AFTER AN INITIAL INSPECTION, THE LEFT REAR TIRE HAD BLOWN OUT. WHILE THE CONTACT ATTEMPTED TO CHANGE THE TIRE, IT WAS DETERMINED THE REAR COIL SPRINGS WERE FRACTURED AND HAD PUNCTURED THE TIRE. THE VEHICLE WAS NOT SEEN BY A DEALER.

Mileage: 72,000

I HAD JUST PULLED OUT OF MY DRIVEWAY RECENTLY AND HEARD A LOUD CRACK COME FROM THE REAR OF THE CAR. I THOUGHT I HIT SOMETHING, SO I STOPPED THE CAR AND WENT OUT AND LOOKED AT THE REAR SUSPENSION. I HAD HEARD OF THE FRONT SPRINGS CRACKING, BUT NOT THE REARS, BUT I WAS SURPRISED TO FIND THE REAR SPRING ON THE LEFT SIDE OF THE CAR HAD CRACKED. HAVING TAKEN AUTOMOTIVE CLASSES BEFORE, I WAS ABLE TO REPLACE THE SPRINGS MYSELF WITH A NEW SET FROM FORD, BYPASSING THE DEALER BECAUSE THEY WOULD NOT COVER THE COST OF REPLACING THE SPRINGS. THIS WAS AN INCONVENIENCE FOR ME AT THE TIME, AND IT ENDED UP COSTING ME MONEY FOR A PART THAT SHOULDN'T HAVE FAILED. I DIDN'T THINK MUCH OF THE PART FAILURE, AND FORD DIDN'T HELP ME MUCH, SO I DID NOT REPORT IT. IT WASN'T UNTIL I TALKED TO OTHERS WHO HAVE HAD THE SAME PROBLEMS RECENTLY THAT I CHOSE TO REPORT THIS TO YOU AT THE NHTSA. I HOPE SOMETHING IS DONE TO PREVENT FUTURE FAILURES, IT COULD BE DANGEROUS IF I WAS ON THE HIGHWAY OR MOVING AT A FASTER SPEED. THE CAR IS A 2000 FORD TAURUS SEL. I DIDN'T THINK MUCH OF THE FAILURE AT THE TIME. *NM

BROUGHT VEHICLE IN FOR SERVICING AND MECHANIC FOUND THAT ONE OF THE REAR SPRING WERE BROKE AND THE OTHER WAS IN BAD SHAPE. BOTH COILS HAD TO BE REPLACED ALONG WITH THE STRUTS. *NM

Mileage: 82,000

HAD RIGHT REAR SPRING BREAK AND CUT INTO MY TIRE. CAR HAS LESS THEN 52,000 MILES ON IT. BOTH REAR SPRINGS, SHOCKS AND DAMAGED TIRE WERE REPLACED AND CAR WAS ALIGNED. FORD MOTOR COMPANY PICKED UP HALF OF REPLACEMENT COST EVEN THOUGH CAR WAS OUT OF WARRANTY. *JB

DT*: THE CONTACT STATED THE VEHICLE DISPLAYED NO OBVIOUS SIGNS OF A SUSPENSION PROBLEM, HOWEVER, AT AN ANNUAL STATE INSPECTION, IT WAS DETERMINED THAT BOTH FRONT COIL SPRINGS WERE BROKEN AS WELL AS THE TIE ROD ASSEMBLY AND SWAY BAR. A NHTSA RECALL, # 04V332000 CONCERNING THE SUSPENSION WAS PERFORMED ON THE VEHICLE. THE FRONT COIL SPRINGS WERE PREVIOUSLY REPAIRED ACCORDINGLY AS INDICATED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER REPAIRED THE FRONT COIL SPRINGS UNDER AN EXTENDED WARRANTY, BUT DID NOT COVER THE COST OF THE TIE ROD ASSEMBLY AND SWAY BAR.

Mileage: 91,238

THIS TAURUS HAS ONLY 40,000 MILES,DRIVEN LOCALLY,GARAGED AND ADULT DRIVEN. I WAS PULLING OUT OF MY DRIVEWAY HEAD-FIRST AND NOTICED THAT THE REAR OF THE TAURUS SUDDENLY BOTTOMED OUT ON THE "SKIRT" OF THE DRIVEWAY. THE" BOTTOM-REAR "OF THE TAURUS SCRAPED HEAVILY ON THE CONCRETE SURFACE. I PULLED OVER AND NOTICED THE REAR OF THE TAURUS SITTING MUCH TOO CLOSE TO THE GROUND. UPON FURTHER INSPECTION WITH A FLASHLIGHT, I NOTICED THE LEFT REAR COIL SPRING HAD SNAPPED IN HALF. ONE PIECE OF THE SPRING WAS NOW RUBBING AGAINST THE TIRE AND BRAKE LINE. THE OTHER HALF OF THE SPRING IS STILL MOUNTED, BUT A BROKEN JAGGED EDGE JUST MISSED PUNCTURING THE LEFT REAR TIRE BY A HALF OF AN INCH. IF I HAD DRIVEN THE CAR ANY FURTHER, ONE SPRING WOULD HAVE EVENTUALLY CUT THE BRAKE LINE AND THE OTHER PROBABLY WOULD HAVE PUNCTURED THE TIRE ON THE FIRST RIGHT TURN MADE. FORD HAS FAILED TO ACKNOWLEDGE THE SAFETY CONSEQUENCES OF THIS REAR SPRING DEFECT. THE CAR HAS BEEN SITTING IN MY GARAGE FOR THREE DAYS UNTIL I CAN AFFORD THE $550-$600 REPAIR. THE SOLE REASON I BOUGHT THE FORD TAURUS WAS FOR ITS OVERALL SAFETY AND CRASH TEST RATINGS. LITTLE DID I KNOW THAT THE CAUSE OF THE CRASH WOULD BE THE FAILURE OF THE FRONT(RECALLED ALREADY) AND/OR REAR COIL SPRINGS ON THE CAR ITSELF. AND NOW FORD CHOOSES TO LOOK THE OTHER WAY. *JB

Mileage: 41,966

2000 FORD TAURUS SEDAN, ~66,000 MILES ON THE VEHICLE. PASSENGER SIDE REAR COIL SPRING FRACTURED. THE SPRING DID NOT PUNCTURE THE TIRE UPON FAILURE. *NM

Mileage: 66,000

DRIVER SIDE REAR SPRING COIL BROKE, PUNCTURING MY TIRE AND ALMOST CAUSING AN ACCIDENT. CALLED DEALERSHIP. MY EXTENDED WARRANTY HAD JUST EXPIRED MARCH 10, 2006. TODAY IS MARCH 13TH 2006. THE SPRING COIL MALFUNCTIONED MARCH 12TH 2006. THEY WANT TO CHARGE $475.00. I BELIEVE THIS SHOULD BE A RECALL ISSUE. *NM

Mileage: 35,000

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH THE LEFT REAR COIL SPRING BROKE PUNCTURING THE LEFT REAR TIRE. THE VEHICLE WAS DRIVEN TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC REPLACED THE LEFT REAR COIL SPRING, LEFT AND RIGHT STRUTS, AND LEFT REAR TIRE. THE DEALERSHIP WAS ALERTED.

Mileage: 80,450

DT*: THE CONTACT STATED WHILE DRIVING 50MPH, THE LEFT REAR COIL SPRING FRACTURED AND BROKE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND PARKED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FOR REPAIR. UPDATED 03/20/06. *JB

Mileage: 103,000

HAD VEHICLE IN LOCAL SHOP FOR OIL CHANGE AND NEW BATTERY, ASKED THEM TO RESEARCH CLANKING NOISE COMING FROM FRONT DRIVER SIDE WHEEL/TIRE. UPON INVESTIGATION THEY STATED BROKEN SPRING COIL, THEN NOTICED THAT REAR PASSENGER SIDE SPRING COIL BROKEN AND EDGE WAS RUBBING AGAINST TIRE TO THE POINT WHERE IT HAS CREATED A GROOVE INTO THE TIRE. MECHANIC STATED THAT IT SHOULD BE TAKEN CARE OF IMMEDIATELY AND DECISION WAS MADE TO CUT 1-2 INCH PIECE TO RELIEVE PRESSURE FROM TIRE UNTIL VEHICLE CAN BE BROUGHT INTO DEALERSHIP. UNTIL THIS POINT I WAS TOTALLY UNAWARE THAT ANYTHING THIS SEVERE WAS WRONG. CONTACTED FORD CUSTOMER SERVICE LINE AND THEY INDICATED EXTENSION OF WARRANTY ON FRONT SPRING BUT NOT REAR. SUGGESTED TO TAKE IT TO DEALER. CONTACTED DEALER AND THEY IMMEDIATELY TOOK A "DEFENSIVE" ATTITUDE, BY ASKING HAS THE VEHICLE BEEN IN A CAR ACCIDENT OR WHAT DID I HIT. NEITHER HAS OCCURRED, OTHERWISE CAR WOULD HAVE BEEN SERIOUSLY OUT OF ALIGNMENT. *NM

HAD VEHICLE IN LOCAL SHOP FOR OIL CHANGE AND NEW BATTERY, ASKED THEM TO RESEARCH CLANKING NOISE COMING FROM FRONT DRIVER SIDE WHEEL/TIRE. UPON INVESTIGATION THEY STATED BROKEN SPRING COIL, THEN NOTICED THAT REAR PASSENGER SIDE SPRING COIL BROKEN AND EDGE WAS RUBBING AGAINST TIRE TO THE POINT WHERE IT HAS CREATED A GROOVE INTO THE TIRE. MECHANIC STATED THAT IT SHOULD BE TAKEN CARE OF IMMEDIATELY AND DECISION WAS MADE TO CUT 1-2 INCH PIECE TO RELIEVE PRESSURE FROM TIRE UNTIL VEHICLE CAN BE BROUGHT INTO DEALERSHIP. UNTIL THIS POINT I WAS TOTALLY UNAWARE THAT ANYTHING THIS SEVERE WAS WRONG. CONTACTED FORD CUSTOMER SERVICE LINE AND THEY INDICATED EXTENSION OF WARRANTY ON FRONT SPRING BUT NOT REAR. SUGGESTED TO TAKE IT TO DEALER. CONTACTED DEALER AND THEY IMMEDIATELY TOOK A "DEFENSIVE" ATTITUDE, BY ASKING HAS THE VEHICLE BEEN IN A CAR ACCIDENT OR WHAT DID I HIT. NEITHER HAS OCCURRED, OTHERWISE CAR WOULD HAVE BEEN SERIOUSLY OUT OF ALIGNMENT. *NM

REAR SPRING (DRIVER'S SIDE) FRACTURED WHILE DRIVING CAUSING DAMAGE TO THE REAR TIRE. THE FRONT SPRINGS ON THIS VEHICLE WERE PART OF AN NHTSA RECALL (#04V332000) WHICH ALLOWED FORD TO ADDRESS DEFECTS WITH THE FRONT SPRINGS FRACTURING BY PLACING SHIELDS ON THEM, RATHER THAN REPLACING THEM. OBVIOUSLY THE DEFECT COULD HAPPEN ON ALL SPRINGS ON THIS VEHICLE AND FORD NEEDS TO REPLACE THEM, NOT JUST PUT A SHIELD ON THEM. LUCKILY THIS WAS A LOW-SPEED INCIDENT. I SHUTTER TO THINK THAT I MIGHT NOT BE HERE TO WRITE THIS, IF THIS HAD HAPPENED AT HIGHWAY SPEEDS. *NM

LOUD NOISE ON FORD 2000 TAURUS FROM THE REAR. DEALER SAID DRIVER REAR COIL SPRING FAILED AND RUBBED TIRE TO THE POINT IT WAS UNSAFE. REPLACED BOTH REAR COILS AND TIRES AS A PRECAUTION.*JB

Mileage: 105,000

2000 FORD TAURUS REAR COIL SPRING FRACTURED PIERCING TIRE SIDEWALL. VEHICLE WAS TRAVELING AT LOW SPEEDS AT THE TIME. THIS CAR RECENTLY HAD A FRONT COIL SPRING FAILURE. *JB

Mileage: 82,000

2000 FORD TAURUS REAR COIL SPRING FRACTURED PIERCING TIRE SIDEWALL. VEHICLE WAS TRAVELING AT LOW SPEEDS AT THE TIME. THIS CAR RECENTLY HAD A FRONT COIL SPRING FAILURE. *JB

Mileage: 82,000

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, A LOUD NOISE CAME FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS PULLED OVER AND THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP DETERMINED BOTH THE REAR COIL SPRINGS HAD FRACTURED CAUSING THE PUNCTURE IN THE TIRE. THE REAR COIL SPRINGS WERE REPLACED.

Mileage: 90,000

2000 FORD TAURUS SEDAN, REAR COIL SPRING CORROSION/ FRACTURE, PIERCING SIDEWALL OF TIRE. FRONTS WERE REPLACED AFTER FRACTURE IN JULY, UNDER FACTORY RECALL. SAME CONCERN WITH REARS, NO HELP FROM FORD.*AK

Mileage: 61,995

REAR COIL SPRING BROKE AND 3 DAYS LATER BRAND NEW TIRE BLEW OUT. *AK

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS PULLED OVER AND UPON INSPECTION THE REAR LEFT SIDE COIL SPRING HAD BROKEN AND PUNCTURED THE TIRE. THE SPARE TIRE WAS PUT ON THE VEHICLE AND THE VEHICLE WAS DRIVEN HOME. THE MANUFACTURER WAS NOTIFIED. UPDATED 2/13/2006 - *NM

Mileage: 51,500

NHTSA ACTION NUMBER: PE05054 I WAS SITTING AT A RED LIGHT WHEN I HEARD A LOUD NOISE FROM THE REAR OF THE VEHICLE. THIS WAS FOLLOWED BY A "GRINDING" NOISE. I WAS EXTREMELY CONCERNED HAVING NO IDEA WHAT IT WAS. I WAS FORTUNATELY LESS THAN A MILE FROM A BP PROCARE WHERE A FRIEND WORKS. I IMMEDIATELY PULLED IN DRIVING LESS THAN A MILE AND NEVER EXCEEDING 30 MPH. THE PASSENGER REAR COIL HAD "POPPED" AS HE PUT IT. I ONLY HAVE 52,000 MILES ON THE CAR WHICH IS ONLY SIX YEARS OLD. I FIND IT TO BE A NUISANCE TO REPLACE A TIRE WITH LESS THAN 5,000 MILES ON IT, AND AM EXTREMELY DISAPPOINTED THAT THE COIL SPRING WOULD HAVE SUCH A SHORT LIFE SPAN TO IT. THANKFULLY IT HAPPENED AT A RED LIGHT, NOT ON THE HIGHWAY, ESPECIALLY WITHOUT MY CHILDREN IN THE CAR. *JB

Mileage: 52,000

PE05054 ADD MY VEHICLE TO THE NUMBER OF THOSE THAT HAVE THE PROBLEM. I TOOK MY CAR IN FOR AN ALIGNMENT AND THE DEALER TOLD ME OF THE BROKEN SPRING. MY CAR HAS NOT BEEN REPAIRED YET. *JB

(1) HEARD LOUD "SPRONG" SOUND WHILE DRIVING AT HIGHWAY SPEED. I THOUGHT I MIGHT HAVE HIT SOMETHING IN ROAD. THE RIGHT REAR TIRE WENT FLAT A FEW MINUTES LATER. IT WAS EARLY MORNING AND DARK SO I REPLACED THE TIRE WITH THE SPARE AND DID NOT NOTICE ANY OTHER ISSUES. TODAY, 1/6/2006, THE SEARS TIRE CENTER FOUND THAT THE RIGHT REAR COIL SPRING HAD FAILED AND THEN WORE INTO AND PUNCTURED THE RIGHT REAR TIRE. (2) RIGHT REAR COIL SPRING FAILED PUNCTURING RIGHT REAR TIRE (3) REPLACED TIRE AND WAITING FOR PARTS TO REPLACE BOTH REAR COIL SPRINGS. OLD SPRINGS WILL BE AVAILABLE IF REQUESTED. TIRE WAS KEPT BY SEARS. *JB

Mileage: 66,140

AFTER PLACING LUGGAGE IN TRUNK OF CAR AFTER A TRIP. I LEFT THE PARKING AREA, I HEARD A RUBBING SOUND FROM THE LEFT REAR AREA OF THE VEHICLE. I CHECKED FOR THE NOISE, BUT COULD SEE NOTHING, AND CONTINUED HOME. TRIP WAS APPROXIMATLY 30 MILES. THE NEXT DAY I TOOK THE CAR TO MY MECHANIC, AND WAS INFORMED THAT THE LEFT REAR SPRING HAD BROKEN ABOUT 1/4 QUARTER OF THE WAY DOWN FROM THE TOP. THE RUBBING NOISE WAS THE BROKEN END OF THE COILED SPRING COMING IN CONTACT WITH THE INSIDE OF THE TIRE. THHIS WAS CAUSED BY THE EXCESSIVE RUSTED AND CORRODED CONDITION OF THE COILED SPRING. I WAS VERY FORTUNATE THAT THE TIRE HAD NOT BLOWN OUT. IN SEPTEMBER OF THE SAME YEAR (2005), I HAD BROUGHT THE CAR INTO THE DEALER FOR A RECALL FOR THE FRONT COIL SPRINGS, WHERE THE INSTALLED A SHIELD TO PREVENT THE SPRING FROM PUNCTURING THE TIRES. (THIS WAS FOR VEHICLES IN HIGH SALT CORROSION AREAS). I FEEL THAT THE SAME RECALL OR AN ADDITIONAL RECALL SHOULD HAVE BEEN ISSUED FOR THE REAR SPRINGS. UPON INSPECTION OF THE RIGHT REAR SPRING, IT WAS DETERMINED THAT THERE WAS NOT RUST OR CORROSION, ONLY THE LEFT ONE HAD THIS PROBLEM. *NM

Mileage: 76,468

AS I WENT TO START MY 2000 FORD TAURUS SE I STARTED THE CAR PUT THE CAR IN DRIVE AND HEARD A LOUD POPPING NOISE, MY REAR COIL SPRING HAD FRACTURED AND PUNCTURED AND SLICED AND DESTROYED THE REAR TIRE, I AM IN THE PROCESS OF GETTING THE VEHICLE REPAIRED AT A FORD DEALER,THERE HAVE BEEN 100'S OF THE SAME INCIDENT AND THIS SHOULD BE FORD'S LIABILITY TO REPLACE THE REAR SPRINGS AND LIABLE FOR NEW TIRE. *JB

Mileage: 118,000

DT: THE CONTACT STATED WHEN ATTEMPTING TO MAKE A RIGHT TURN OR PASS ANOTHER VEHICLE THE CAR FISH TAILED AS IF HE WAS GOING TO LOSE CONTROL. UPON INSPECTION, HE DISCOVERED THE DRIVER'S SIDE REAR COIL SPRINGS BROKE. THE COIL SPRINGS WERE MADE WITH A POOR QUALITY METAL AND HAD EXTENSIVE WEAR. HE PURCHASED COIL SPRINGS AND HAD THEM REPAIRED THROUGH A LOCAL DEALERSHIP AT HIS OWN EXPENSE. *AK

Mileage: 86,000

DT: THE CONTACT STATED BOTH REAR COIL SPRINGS BROKE. WHILE HAVING REGULAR MAINTENANCE COMPLETED ON VEHICLE THE MECHANIC NOTICED THE RIGHT REAR COIL SPRING WAS PUNCTURING THE TIRE. UPON FURTHER INSPECTION IT WAS DISCOVERED THE REAR DRIVER COIL SPRING ALSO BROKE. THE COIL SPRINGS HAVE BEEN REPLACED AT THE CONTACT'S EXPENSE.*AK

Mileage: 78,800

THE FRONT COIL SPRING BROKE AND PUNCTURED THE FRONT TIRE ON MY 2000 FORD TAURUS. I HAD THE DAMAGE REPAIRED THEN FOUND OUT THERE WAS A RECALL. I CONTACTED FORD AND THEY REFUSE TO REIMBURSE ME BECAUSE I DID NOT USE A FORD DEALER. THEY ADMITTED THEY DID NOT SEND A RECALL NOTICE BECAUSE THEY DID NOT HAVE ME AS THE CURRENT OWNER, I HAVE OWNED THE CAR FOR OVER FOUR YEARS. THEY TOLD ME THEY ARE NOT RESPONSIBLE TO NOTIFY ME OF A RECALL BECAUSE I AM NOT THE ORIGINAL PURCHASER OF THE CAR. *JB

Mileage: 116,846

BOTH REAR SPRINGS BROKE ON MY 2000 FORD TAURUS--CAUSING THE REAR END TO SAG WAY BELOW NORMAL--HAD TO HAVE THEM REPLACED AT MY COST. *NM

Mileage: 95,000

FRACTURE REAR COIL SPRING, DRIVER'S SIDE, FOUND BY MECHANIC WHEN INSTALLING WINTER TIRES ON 2000 FORD TAURUS. WILL CONTACT DEALER. *JB

Mileage: 112,000

MY 2000 FORD TAURUS SE REAR COIL SPRING BROKE ON 11-22-05 WHICH IN TURN PUNCTURED MY REAR TIRE CAUSE IT TO LOSE AIR. I HAVE TO REPLACE THE COIL AND TIRE. I HAVE NOT REPLACED IT AS OF YET. I CALLED FORD ON 11-24-05 AFTER HEARING ABOUT A RECALL TO SEE IF IT WAS COVERED YET AND IT'S NOT. FORD CUSTOMER HOTLINE TOLD ME THAT I WOULD HAVE TO COVER THE COST OF THE PARTS AND REPAIR BECAUSE THE FRONT COILS ARE THE ONLY ONES COVERED BY THE RECALL. I ASKED, WHAT'S THE DIFFERENCE BETWEEN THE FRONT COILS AND THE BACK? SHE COULDN'T ANSWER IT. I WASN'T DOING ANYTHING OUT OF THE ORDINARY WHEN THIS HAPPENED I WAS DRIVING ON THE HIGHWAY DIDN'T HIT ANY BUMPS OR ANYTHING. IT JUST BROKE! THANK GOD I MADE IT HOME WITHOUT AN ACCIDENT.*JB

Mileage: 82,000

I HEARD A RATHER LOUD SNAP IN THE RIGHT REAR OF MY 2004 TAURUS. THE RIGHT REAR SUSPENSION SPRING BROKE CAUSING THE BROKEN PART OF THE SPRING TO LODGE AGAINST THE RIGHT REAR TIRE CAUSING IT TO CUT THE TIRE BADLY ENOUGH THAT IT HAD TO BE REPLACED. CAR WAS TAKEN TO REPAIR SHOP AND DIAGNOSED AND REPAIRED. THIS IS THE SECOND SPRING TO BREAK ON THIS CAR. THE OTHER ONE WAS THE RIGHT FRONT SPRING. IT BROKE, IF I REMEMBER, IN MAY OF 2004. *NM

Mileage: 59,289

WHILE INSPECTING THE BRAKES ON OUR 2000 TAURUS, OUR MECHANIC WAS SURPRISED TO FIND THAT BOTH REAR COIL SPRINGS WERE BROKEN. IT IS TROUBLING BECAUSE HE HAS OVER 30 YEARS EXPERIENCE AND NEVER SAW THAT BEFORE. THEY ARE BEING REPLACED. *JB

CONSUMER RIGHT REAR COIL SPRING BROKE CUTTING INTO TIRE. *TS (11/16/05) THE BRAKES WERE GRINDING AND THERE WAS A CLUNKING NOISE IN THE REAR SINCE THE COIL SPRINGS WERE REPLACED. *SC

WHEN DRIVING THE CAR THERE WAS A SOUND LIKE SOMETHING WAS RUBBING ON THE TIRES. WHEN PULLING IN TO THE DRIVEWAY THE NOISE GOT WORSE. LATER IN THE DAY WHEN DRIVING THE CAR IT STARTED TO SMELL HOT LIKE SOMETHING WAS BURNING. WE TOOK THE CAR TO THE NEAREST REPAIR SHOP ( AS WE WERE AFRAID TO DRIVE THE CAR ANY FURTHER). THE REPAIR SHOP TOLD US THAT THE LEFT REAR SPRING HAD BROKEN, DESTROYED THE STRUT AND DAMAGED THE LEFT REAR TIRE. THEY ALSO TOLD US THAT WHEN SPRINGS AND STRUTS ARE REPLACED THEY ARE DONE IN PAIRS (YOU JUST CAN NOT FIX ONE). SO THE REAR SPRINGS AND STRUTS ON BOTH SIDES WERE REPLACED FOR THE COST OF $635.00. WE HAD THE RECALL COVERS INSTALLED ON THE FRONT OF THE CAR TO PREVENT THIS SAME THING HAPPENING IN LATE SUMMER OF THIS YEAR. IN 2004 WE HAD TO REPLACE RIGHT FRONT TINE AS IT WAS PUNCTURED FROM THE INSIDE. THE FORD DEALERSHIP REPAIR DEPT. STATED AT THAT TIME THAT IT WAS NOT BECAUSE OF SPRING FAILURE BUT KNOW WE WONDER IF THAT WAS TRUE. WE DO HAVE THE DEFECTIVE PARTS IN OUR POSSESSION. *JB

Mileage: 49,461

2002 FORD TAURUS IS EXPERIENCING FAILURE IN THE LEFT REAR COIL SPRING. *TS WHEN THE COIL SPRING FAILED, IT DAMAGED THE TIRE. *JB

Mileage: 55,885

DT: CONTACT STATED THAT THE COIL SPRING ON THE RIGHT REAR SUSPENSION BROKE AND PUNCTURED THE TIRE. CONSUMER STATED THEY DROVE THE VEHICLE FOR ABOUT A WEEK WHILE IT BROKE, BUT COULD HEAR A RUBBING NOISE. CONSUMER'S HUSBAND CHECKED THE VEHICLE, THEN HAD IT TOWED TO A DEALER, AND THE DEALER REPAIRED THE VEHICLE ON AUGUST 5, 2005. DEALER DID NOT STATE WHAT MIGHT HAVE CAUSED THE PROBLEM.*AK

DT: THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING HEARD A NOISE IT SOUNDED LIKE A LARGE BANG AND TIRE WENT FLAT. THE CONTACT CALLED MAHONE TIRES , THEY CAME, AND TOOK THE TIRE . THEN THE CONTACT CALLED A TOW TRUCK TO TOW THE VEHICLE. THE MECHANIC TOLD THE CONTACT THAT THE COIL SPRINGS ON THE REAR BROKE AND THEN IT PUNCTURED THE TIRE.*AK

Mileage: 67,000

DT: THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH THE LEFT FRONT DRIVER COIL SPRING BROKE. AFTER THE COIL SPRING BROKE IT TORE THE FRONT TIRE INTO SHREDS. THE VEHICLE MADE IT BACK HOME, AND WAS TOWED TO THE DEALER. THEY REPLACED BOTH COIL SPRINGS ON THE FRONT. THIS WAS COVERED UNDER A PREVIOUS RECALL. NOW, THE CONTACT WAS WORRIED ABOUT THE BACK COIL SPRINGS BEING AFFECTED, AND THAT THEY MAY FAIL ALSO. THE CONTACT WAS IN CONTACT WITH FORD MOTOR COMPANY. THEY SAID THAT THE FRONT COIL SPRINGS WERE COVERED UNDER THE RECALL ,AND THEY GAVE THE CONTACT AN EXTENDED WARRANTY ON THE COIL SPRINGS. ALSO, THE CONSUMER HEARD SOMETHING ON THE NEWS ABOUT SOMEONE WANTING TO OPEN A CONGRESSIONAL HEARING ON THE BACK COIL SPRINGS, AND THAT WAS WHERE THE CONCERN WAS COMING FROM. THE VEHICLE IS A 2000 FORD TAURUS.*AK

Mileage: 86,905

WHILE HAVING VEHICLE WHEELS ALIGNED, MECHANIC NOTED DRIVERS SIDE REAR SPRINGS BROKEN AND PASSENGER SIDE SPRING CRACKED. WHEN CONSULTED BY PHONE, FORD OFFERED A REPAIR ESTIMATE OF OVER $600 DOLLARS. *JB

DT: THE CONSUMER OWNS A 2000 FORD TAURUS. WHILE DRIVING ON THE ROAD THE REAR SPRING COIL WENT INTO THE LEFT REAR TIRE AND CAUSED IT TO BLOW OUT. THE VEHICLE WAS TOWED BY A FLAT BED TRUCK TO A LOCAL DEALER. THE CONSUMER WAS WITHOUT A CAR FOR SEVERAL DAYS. THE TIRE WAS REPLACED. THERE WAS NO CRASH AND NO INJURIES. *AK (11/29/05) THE CONSUMER WAS IN THE PASSING LANE OF A FOUR LANE HIGHWAY WHEN THE INCIDENT OCCURRED, BUT FORTUNATELY THE CONSUMER WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL. THE SERPENTINE BELT CRACKED. *SC

Mileage: 40,644

I OWN A 2000 FORD TAURUS ON WHICH THE DRIVERS SIDE REAR COIL SPRING BROKE. THE BROKEN SPRING CUT A GOUGE ON THE INSIDE OF THE TIRE AND PUNCTURED IT. THIS RESULTED IN A FLAT TIRE WHILE MY WIFE WAS DRIVING. TO CORRECT THE FAILURE OUR LOCAL FORD DEALER HAD TO REPLACE BOTH BACK SPRINGS AND TWO TIRES. THE BROKEN PART IS NOT AVAILABLE, BUT THE PROBLEM IS NOTED ON THE SERVICE ORDER. *NM

Mileage: 104,578

IN JUNE 2005 WHILE ON OUR WAY HOME FROM VACATION WE HEARD A LOUD THUNK AND RUBBING IN THE REAR OF OUR CAR. WE GOT THE CAR HOME AT WHICH POINT MY HUSBAND JACKED UP THE CAR AND TOOK OFF THE TIRES. HE FOUND THAT THE COIL SPRINGS WERE BROKEN ON BOTH SIDES OF THE CAR. WE TOOK THE CAR TO OUR LOCAL SERVICE CENTER. IT COST ME 600.00 TO FIX THE SPRINGS, ALIGNMENT AND THE 2 TIRES THAT WORE UNEVENLY. WE CALLED THE LOCAL FORD DEALER TO GET PRICING BUT THEY WERE A LOT MORE THAN OUR LOCAL SERVICE CENTER. THIS IS NOT THE FIRST MAJOR PROBLEM I HAVE HAD WITH THE TAURUS. *NM

Mileage: 128,000

I BOUGHT MY FORD TAURUS IN 2001 AND IT WAS A DAILY DRIVER. SUMMER OF 2005 I HAD MY REAR SPRING SNAP ON BOTH SIDES AND POP ON TIRE, I HAD TO REPLACE MY STRUTS/SPRINGS AND TIRES FOR A TOTAL OF $1,300. BOTH STRUTS WHERE LEAKING, BOTH SPRINGS BROKEN, AND ONE OF THE REAR TIRES WAS POPS BECAUSE OF THE BROKEN STRUT. MY CAR HAD ABOUT 75,000 MILES AT THE TIME. I REPLACED ALL FOUR TIRES AS A SET.

Mileage: 75,000

MY 2000 FORD TAURUS VIN [XXX] HAS ALREADY HAD THE FRONT SPRINGS REPLACED 3 TIMES WITH THE LAST TWO FALLING IN UNDER THE MANDATORY RECALL. ON SEPTEMBER 23, 2005 I TOOK IT INTO THE DEALER AGAIN BECAUSE OF A CLUNKING NOISE AND VIBRATION AT HIGHER SPEEDS. I WAS INFORMED THAT THE REAR RIGHT SPRING HAS NOW BROKEN AND NEEDED TO BE REPLACED AS WELL. I HEARD ON THE NEWS ABOUT YOUR CURRENT INVESTIGATION INTO FORD'S REAR SPRINGS NHTSA ACTION # PE05054 AND THOUGHT I SHOULD LET YOU KNOW ABOUT MY OCCURRENCE. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 68,472

TIRE BLOW OUT CAUSED BY A BROKEN RIGHT REAR COIL SPRING. FORTUNATELY HAPPENED IN DRIVEWAY A LOW SPEED. HAD REPAIRED AT A TIRE DEALER. BROKEN PARTS NOT SAVED. *NM

WITH OUT PRIOR WARNING, BOTH REAR COIL SPRINGS BROKE. I HAD THE COIL SPRINGS REPLACED AT THE FORD DEALERSHIP. ALSO AS A RESULT, AFTER GETTING NEW TIRES (UNRELATED TO THE PROBLEM WITH THE COIL SPRINGS), THERE WAS SOMETHING ELSE BROKEN IN THE BACK END WHICH WILL NOT ALLOW A TIRE ALIGNMENT. THIS HAS NOT YET BEEN REPAIRED. *NM

Mileage: 33,000

REAR COIL SPRING BROKE ON MY 2000 FORD TAURUS AND PUNCTURED PASSENGER SIDE REAR TIRE. I WAS GOING ABOUT 15 MPH SINCE THE TRAFFIC WAS BACKED UP, OTHERWISE IF I WOULD HAVE BEEN GOING FASTER, I COULD HAVE BEEN KILLED. I HAD TO DRIVE TO NEAREST OPEN TIRE DEALER FOR NEW TIRE AND NEW SPRINGS. FORD WOULD NOT HELP ME SINCE I DIDN'T GET IT FIXED AT A FORD DEALER (BUT THEY WERE ALL CLOSED WHEN THIS HAPPENED (AROUND 6:30 PM). I CONTACTED THE FORD DEALER AND GAVE THEM ALL MY RECEIPTS, BUT THEY WON'T DO ANYTHING. *NM

Mileage: 28,000

I SHOULD HAVE FILED THIS EARLIER THIS YEAR. MY 2000 FORD TAURUS HAD A RECALL IN 8-2004 (BUT THE SHIELD TO COVER THE COIL SPRINGS WAS NOT MADE AVAILABLE FOR ALMOST 6 MONTHS - WHICH COULD HAVE PREVENTED THE ULTIMATE PROBLEM). THE FRONT COIL SPRING BROKE AND PUNCTURED THE PASSENGER SIDE FRONT TIRE WHILE I WAS BACKING UP. LUCKILY I WAS NOT GOING FAST AS IT WAS VERY APPARENT I WOULD HAVE BEEN IN AN EXTREMELY SERIOUS CRASH OTHERWISE. THIS WAS TOWED TO TIRE SHOP FIRST, THEN TO DEALER AND COIL SPRINGS IN FRONT OF CAR WERE REPLACED AS WAS AFFECTED TIRE AT NO COST. HOWEVER, NOW I SEE THAT THE REAR COIL SPRINGS HAVE MALFUNCTIONED IN THE SAME WAY ON THE SAME YEAR/MODEL CAR. I AM NOT LOOKING FORWARD TO A WAIT, OR GUESSING GAME TO SEE IF MY CAR WILL BE ONE OF THE AFFECTED ONES. I HAVE HAD MANY PROBLEMS AND WOULD LIKE SOME ASSURANCE THAT I OR MY FAMILY WILL NOT SUFFER THE CONSEQUENCES OF THE FAILURE OF YET ANOTHER COIL SPRING ON MY CAR. INCIDENT DATE IS APPROXIMATE, AS I WILL HAVE TO PULL OUT RECORDS. *NM

Mileage: 92,000

WHILE TAURUS WAS BEING SERVICED FOR A BROKEN RIGHT FRONT COIL SPRING AND LINK,THE DEALER NOTIFIED ME TO TELL ME THAT THE REAR SPRINGS WERE ALSO BROKEN AND NEEDED TO BE REPLACED. THEY SAID IT WAS CAUSED BY WEATHER CONDITIONS IN THE NORTHEAST, THE SAME CAUSE GIVEN FOR THE FRONT SPRINGS. THE FRONT SPRINGS WERE COVERED BY A RECALL,HOWEVER THE REAR SPRINGS WERE NOT. THEY WERE REPLACED AT A COST OF $322.43 WHICH I HAD TO PAY. *NM

DEFECTIVE REAR SPRINGS ON THE 2000 FORD TAURUS.***NO ANSWER REQUIRED***. *MR RECALL CAMPAIGN#04V332000. THE REAR SPRING COILS FAILED DUE TO A METAL FATIGUE FRACTURE AND WAS REPLACED. *SC

SALT CORROSION LEAD TO FAILURE OF REAR COILS. REAR COILS REPLACED. *JB

Mileage: 40,495

I WAS DRIVING A COUNTRY ROAD, GOING AROUND A CURVE AND A BRIDGE, HEARD A LOUD BANG (CLUNK) SOUND, THEN THE REAR SOUNDED LIKE IT WAS DRAGGING. MY HUSBAND INSPECTED THE CAR AND FOUND THAT THE RIGHT REAR COIL NEXT TO MY TIRE BROKE IN HALF AND DUG INTO THE TIRE, CAUSING A BIG TEAR ALL THE WAY AROUND THE TIRE. WE HAD TO HAVE BOTH REAR COILS REPLACED (HE SAID THE CAR WOULD BE OFF BALANCE IF THEY CHANGED ONLY ONE) AND ALSO REPLACED THE TIRE THAT WAS DESTROYED, THIS IS ON A 2000 FORD TAURUS. *NM

Mileage: 89,830

I TOOK MY 2000 TAURUS SE TO MY LOCAL FORD DEALERSHIP SINCE I HEARD A LOUD "BANG" UNDER THE REAR OF THE CAR AND A SCRAPING, MOTION INDUCED, NOISE (I HAD HEARD A SIMILAR BANG BEFORE WHICH IMMEDIATELY WENT AWAY, BUT NO SCRAPING). A REAR SPRING WAS BROKEN (AND WAS SCRAPING AGAINST THE TIRE), BUT BOTH SPRINGS HAD TO BE REPLACED (EXPENSIVE REPAIR) SINCE THEY HAVE TO BE "TUNED" AND BE THE SAME. THE DEALER MENTIONED THAT THERE WAS OVER A THREE WEEK DELAY (MAYBE MORE) FROM FORD FOR THE SPRINGS, SO HE USED "AFTER-MARKET" REPLACEMENTS. THIS TELLS ME THAT THERE ARE LIKELY A LOT OF BAD ONES (LIKELY DEFECTIVE METALLURAGICALLY OR BADLY DESIGNED/ENGINEERED) AND IT COULD BE A BAD SITUATION IF IT HAD OCCURRED ON THE ROAD. MINE FULLY BROKE IN THE PARKING LOT BEHIND MY APARTMENT. LATER, I FOUND THE BROKEN PIECE OF ABOUT 8" IN LINEAR LENGTH, INDICATING ONE OLD BREAK AND A NEW ONE (BREAKS WERE DIFFERENT COLOR). I BELIEVE THAT THIS IS A METALLURGICAL FAILURE WITH DEFECTS IN THE METAL OF THE SPRING. I'M A RETIRED PERSON AND TREAT MY CAR WELL (AVOID CHUCKHOLES, ETC.). THIS HAS NEVER HAPPENED ON ANY OF MY OTHER CARS IN MY ENTIRE LIFETIME. I ALSO BELIEVE IT COULD BE VERY DANGEROUS IN AN OPEN ROAD SITUATION AND SHOULD BE INVESTIGATED FOR A RECALL. MONTHS AGO THERE WAS A RECALL TO PUT SHIELDS AROUND THE FRONT SPRINGS TO AVOID CONTACT WITH SALT AND THE ELEMENTS. I STILL HAVE THE BROKEN PIECE THAT I FOUND IN MY APARTMENT PARKING LOT. I SUSPECT THAT THERE ARE TOO MANY OF THESE, AND THAT IS WHY FORD MOTOR CO. HAS A LONG BACKLOG ON THE PARTS (MY CAR ISN'T THAT OLD AND IT ONLY HAS 51,000 MILES ON THE ODOMETER).

Mileage: 51,000

2000 FORD TAURUS WAS INVOLVED IN AN ACCIDENT WHEN THE CONSUMER WAS TRYING TO PARK THE VEHICLE. THE ACCELERATOR PEDAL BECAME STUCK AND THE BRAKE EQUIPMENT WAS NOT RESPONDING.*MR PULLS TO LEFT. TIRES WERE ROTATED AND FRONT END ALIGNMENT PERFORMED. CHECK ENGINE LIGHT CAME ON AND THE DPFE SENSOR WAS REPLACED.

OVER A YEAR AGO I HEARD A METAL HITTING METAL SOUND ON THE FRONT DRIVERS SIDE. MY AUTO REPAIR GUY COULD NOT FIND ANY PROBLEM. SO LIFE WENT ON DRIVING OVER 50 MILES A DAY TO WORK. ONE DAY I CAME OUT OF THE HOUSE AND SAW MY TIRE FLAT, THE SAME DRIVERS SIDE FRONT. I TOOK MY HUSBAND'S TRUCK TO WORK. WHEN I RETURNED HOME AFTER WORK MY HUSBAND HAD BEEN WORKING ON THE VEHICLE. HE SAW THAT THERE WAS A FLAT TIRE SO HE WENT TO THE STORE TO GET A CAN OF FIX A FLAT. HE USED IT PER DIRECTIONS. HE COULD STILL HEAR AIR LEAKING SO HE PUT AIR IN THE TIRE WITH HIS AIR COMPRESSOR. HE COULD STILL HEAR AIR SO HE FIGURED HE WOULD MOVE THE CAR AND GET THE FIX A FLAT MIXING AROUND. HE PUT IT IN GEAR AND HEARD THE TIRE BLOW. HE DECIDED TO FIX THE FLAT TIRE. IT TOOK HIM ALMOST AN HOUR TO GET THE BROKEN COIL SPRING OUT OF THE TIRE. WE HAD NO IDEA THAT THIS WAS A RECALL, WE HAD NOT RECIEVED NOTIFICATION OF ANY RECALLS ON THE TAURUS. WE HAD NO MONEY TO FIX IT, SINCE MY HUSBAND IS ON SSD, IT SAT IN MY DRIVE WAY FOR 3 MONTHS. A FRIEND STOPPED OVER AND SAID HEY CHECK ON LINE SEE IF THIS IS DUE TO A RECALL. SURE ENOUGH IT WAS A RECALL. AND SO WASN'T THE BREAK PEDAL SWITCH THAT MADE MY BREAK LIGHTS STOP WORKING LAST WINTER. I DID NOT KNOW WHAT IT WAS SO I STUCK ELECTRICAL TAPE ON THE WIRES UNTIL THE BREAK LIGHTS WORKED AGAIN. IT IS NOT RIGHT TO ALLOW FORD OR ANY OTHER MANUFACTURER OFF THE HOOK WITH THESE SAFETY RECALLS, THAT HAVE CAUSED ACCIDENTS INJURES AND DEATHS. EVERYONE WHO OWNS ONE OF THESE VEHICLES SHOULD BE NOTIFIED OF THE RECALLS. I WAS NEVER NOTIFIED OF ANYTHING. WHEN I CALLED FORD HEADQUARTERS TO ASK ABOUT IT THEY TO ME THAT IT WAS MY RESPONSIBILITY TO REGISTER MY CAR AND ID # AND ADRESS, PHONE SO THEY CAN CONTACT ME IF THERE IS A RECALL. THEN THEY READ TO ME REBATUM THE LAW INDICATING THAT THEY ARE TO GO THRU THE STATE VEHICLE REGISTRATIONS TO INFORM ALL OWNERS OF ANY RECALLS. I INFORMED THEM THAT THAT WAS DEFINITELY AN EXCUSE AND IT WAS NOT AN ACCEPTABLE ANSWER OR STATEMENT.

MY CAR WAS TOWED TO A GARAGE ON 6/26/05 DUE TO A PASSENGERS REAR SPRING BREAK AND TIRE PUNCTURE. WHEN BOTH TIRES WERE REMOVED IT WAS FOUND THAT BOTH SRPINGS WERE BROKEN AND DRIVERS REAR TIRE HAD SOME WEAR ON THE INSIDE. THE COST TO REPAIR AND REPLACE TIRES WAS $600.00 AND I WAS WITHOUT A CAR FOR 5 DAYS.

Mileage: 55,800

LEFT FRONT COIL SPRING BROKE. FORTUNATELY, I FOUND THE BROKEN SPRING AND HAD IT REPLACED BEFORE IT CAUSED OTHER DAMAGE. THE SPRING WAS CORRODED ALL THE WAY THROUGH. THE FORD DEALER REPLACED BOTH FRONT SPRINGS.

Mileage: 68,000

I WAS DRIVING TO A NEARBY GAS STATION FOR GAS AND HEARD THE FLAT TIRE ON THE REAR PASSENGERS SIDE. SINCE ONLY A BLOCK FROM TEH STATION WHICH HAD AIR I DROVE THERE IN HOPES OF PUTTING AIR IN THE TIRE TO GET TO SOMEWHERE TO REPAIR OR REPLACE THE TIRE. THAT DID NOT WORK. AFTER 2 1/2 HOURS OF WAITING FOR SOMEONE TO COME FROM AAA TO CHANGE THE TIRE. I WAS TOLD I HAD A BROKEN SPRING AND HE REFUSED TO PUT THE SPARE ON. I WAITED AND 2 HOURS FOR A TOW TRUCK TO HAVE IT TOWED TO MY GARAGE. ON INSPECTION, IT WAS FOUND THAT THE TIRE HAD BEEN WORN DOWN BY THE BROKEN SPRING AND PUNCTURED A HOLE IN IT. BOTH REAR SPRINGS AND TIRES ARE REPLACED. I CONTACTED FORD AND THEY SAID THAT I NEED TO HAVE IT TOWED AND DIAGNOSED BY A FORD DEALER AT MY EXPENSE, BEFORE THEY WOULD DECIDE IF THEY WOULD PAY FOR THE REPAIRS. IF NOT I WOULD BE RESPONSIBLE TO PAY ALL COSTS. BOTH SPRINGS ARE REPAIRED DUE TO A FEAR THAT THIS MAY OCCUR ON THE OTHER SIDE AT A HIGH RATE OF SPEED AND KILL ME OR SOMEONE ELSE. I INTEND TO SEEK REIMBURSEMENT FROM FORD, BUT HAVE BEEN TOLD THAT UNLESS IT IS RECALLED I WILL MOST LIKELY NOT GET REIMBURSED.

DT: THE REAR COIL SPRINGS CAN POSSIBLY BREAK AND CUT REAR TIRES, CAUSING A BLOWOUT. CONSUMER HAS HAD PROBLEMS WITH BOTH COIL SPRINGS IN THE REAR, BOTH TIRES WERE CUT. CONSUMER WAS DRIVING WHEN THIS HAPPENED. CONSUMER TOOK CAR TO DEALER FOR A RECALL REPAIRS AND THE MECHANIC NOTICED THIS PROBLEM. THE CAR WAS RIDING HARD, NOT SMOOTH. CONSUMER DID PAY TO HAVE THIS CORRECTED.*AK *SB *NM

Mileage: 49,200

DT: WHILE CONSUMER WAS LEANING UP AGAINST THE CAR THE FONT COIL SPRING BROKE AND BUSTED THE FRONT TIRE. TOOK VEHICLE TO THE DEALER ,AND THEY FIXED THE FONT COIL SPRING, AND REPLACED THE TIRE DUE TO A RECALL. CURRENTLY, DEALER SAID THAT THE BACK COIL SPRINGS BROKE, AND THEY WILL NOT RELEASE THE CAR UNLESS THE CAR WAS TOWED OFF THE LOT. DEALER SAID THAT ONE OF THE BACK COIL SPRINGS WAS POKING INTO THE TIRE. REPAIR COSTS COST IS $420.00 REAR SPRING AND $272.85 FOR TIRE. *AK

Mileage: 50,000

MY HUSBAND GOT A FLAT TIRE WHICH BY ITSELF IS NOTHING. HOWEVER, THE DAY FOLLOWING THE TIRE INCIDENT, AFTER HAVING PURCHASED TWO NEW TIRES AND AN ALIGNMENT FOR THE BACK OF THE CAR, THE STEERING WHEEL WAS SHAKING. HE, OFCOURSE, WENT RIGHT BACK TO SEARS AND ASKED THEM WHAT IS UP WITH THE ALIGNMENT OF THE CAR. THEY TOOK A CLOSER LOOK AND FOUND THAT THE REAR COIL SPRING HAD BROKEN. WE WERE ADVISED NOT TO DRIVE THE CAR ANYWHERE EXCEPT TO THE DEALER. THE CAR IS NOW AT THE DEALERS. THEY TOLD US WE WERE IN LUCK BECAUSE THERE WAS A SAFETY RECALL AND THEY WOULD FIX IT FREE OF CHARGE. AFTER LEAVING THE CAR WITH THEM, THEY CALLED US THE NEXT DAY AND SAID THAT THE RECALL WAS FOR THE FRONT SPRINGS ONLY. I WAS JUST LETTING YOU KNOW THAT THE REAR COIL SPRING BREAKS TOO. HOPE THIS INFORMATION IS HELPFUL FOR SOMEONE IN THE FUTURE. WE OFCOURSE HAVE TO PAY FOR THIS REPAIR.

Mileage: 104,910

DT: CALLER RECEIVED RECALL NOTICE ON FRONT COIL SPRINGS, BUT IS ALSO HAVING THE SAME PROBLEM WITH THE REAR SPRINGS. DEALER AND MANUFACTURER SAID THEY WILL NOT HELP CALLER WITH THIS PROBLEM. CALLER WILL HAVE TO PAY FOR IT HIMSELF.*AK *SB

Mileage: 112,000

DT: CALLER RECEIVED RECALL NOTICE ON FRONT COIL SPRINGS, BUT IS ALSO HAVING THE SAME PROBLEM WITH THE REAR SPRINGS. DEALER AND MANUFACTURER SAID THEY WILL NOT HELP CALLER WITH THIS PROBLEM. CALLER WILL HAVE TO PAY FOR IT HIMSELF.*AK *SB

Mileage: 112,000

WHILE DRIVING 65 MPH LEFT REAR TIRE BLEWOUT. DRIVER MAINTAINED CONTROL OF THE VEHICLE, AND PULLED OVER. SUSPICION OF REAR COIL SPRING FAILURE. ONCE REACHING BACK HOME CONSUMER HEARD A RUMBLING SOUND. UPON INSPECTION, BOTH REAR SPRINGS WERE RUBBING THE TIRES. *AK THE FRONT COIL SPRINGS FAILED IN DECEMBER 2004. *SB *NM

WHILE DRIVING 5 MPH, THE DRIVER 'S SIDE REAR COIL SPRING BROKE. AS A RESULT THE TIRE WAS PUNCTURED. *AK THE CONSUMER'S WIFE WAS APPROACHING A STOP SIGN WHEN AN EXTREMELY LOUD NOISE WAS HEARD. THE CONSUMER, WHO WAS IN THE HOUSE, HEARD THE NOISE, HAD COME OUTSIDE AND FOUND THE BACK TIRE ON THE DRIVER'S SIDE BLEW OUT. THE REAR SPRING HAD BROKEN AND CAUSED A CLEAN SLASH ON THE INSIDE TIRE CIRCUMFERENCE. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE TIRE BUT THE CONSUMER WAS REFUSED. *SC *JB

Mileage: 39,100

WHILE BACKING OUT OF THE DRIVEWAY CONSUMER HEARD A LOUD NOISE. FRONT COIL SPRING BROKE, PUNCTURING THE TIRE. *AK THE CONSUMER HAD TO REPLACE THE SPRINGS, STRUTS, SWAY BAR AND ALIGNMENT AT 29965 MILES. ALSO REPLACED TIRES FOR SAFETY SAKE. *BF *NM

Mileage: 29,965

I NOTICED A FLAT TIRE ON THE REAR DRIVER'S SIDE ONE MORNING WHEN I PULLED OUT OF MY GARAGE AND WHEN I BROUGHT IT TO A TIRE COMPANY TO GET SOME NEW TIRES PUT ON, THEY INFORMED ME THAT MY REAR COIL SPRING BROKE AND CHEWED UP MY TIRE. I HAD TO REPLACE BOTH REAR COIL SPRINGS AND OBTAIN A NEW TIRE. THE TIRE COMPANY (SUBURBAN TIRE IN BERWYN, IL) INFORMED MY MECHANIC THAT MANY CUSTOMERS OF THEIRS HAVE HAD THE SAME PROBLEM AND THAT FORD HAD REIMBURSED THEM FOR ALL CHARGES INCURRED IN CONNECTION WITH SAME. FYI, THIS CAR ONLY HAS 42,000 MILES ON IT.

Mileage: 42,000

VEHICLE WAS ON THE ROAD WHEN CONSUMER HEARD NOISE COMING FROM THE REAR. SHE DECIDED TO GO BACK HOME. CONSUMER CHECKED THE REAR OF THE VEHICLE AND NOTICED THAT THE LEFT REAR COIL SPRING BROKEN.*AK *BF *NM

Mileage: 93,000

PULLING INTO MY DRIVEWAY, MY LEFT REAR TIRE ON DRIVER'S SIDE BLEW OUT, AND AFTER INVESTIGATION BY REPAIR SHOP TO REPLACE TIRE, THEY DISCOVERED THAT THE COIL WAS BROKEN AND HAD CUT INTO THE TIRE CAUSING IT TO BLOW OUT THE SIDE WALL OF THE TIRE. I AM HAVING MY COIL FIXED AND HAD TO PURCHASE A NEW TIRE AS A RESULT. THIS APPEARS TO BE THE SAME SITUATION FOR THE RECALL FOR THE FRONT COILS ON THIS SAME VEHICLE. *JB

Mileage: 83,000

(1) BACKING OUT OF THE DRIVEWAY. 2) DRIVER SIDE FRONT SPRING FAILURE 2000 FORD TAURAS, SPRING FRACTURED PUNCTURING THE TIRES SIDEWALL. (3) RECEIVED RECALL NOTICE I BELIEVE IN AUGUST OF 2004 AND HAVE BEEN CONTACTING THE DEALER IN MY AREA AND THEY KEEP TELLING ME THE PARTS ARE NOT AVAILABLE FOR SUCH RECALL CALL, BACK AT A LATER DATE.*AK

Mileage: 59,770

PASSENGER FRONT SPRING BROKE. *AK

Mileage: 82,000

ABOUT 100' FROM MY HOUSE, I EXPERIENCED A LOUD EXPLOSION. I GOT OUT AND SAW THE TIRE WAS FLAT AND HAD SPARE TIRE PUT ONTO CAR. COULD NOT FIND ANY PUNCTURES IN THE TIRE. TOOK TO TIRE STORE. PERSON IN STORE TOLD US THE DRIVER'S REAR SPRING WAS BROKEN AND THAT IT SLICED THE TIRE. HAD THE VEHICLE TOWED TO FORD DEALER.*AK

Mileage: 39,000

UPON ENTERING THE VEHICLE, THE CONSUMER HEARD A CRACKING SOUND. THE NOISE GOT WORSE UPON STARTING THE VEHICLE AND AFTER DRIVING A FEW FEET. THE CONSUMER IMMEDIATELY STOPPED THE VEHICLE, AND ARRANGED TO HAVE IT TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE REAR COIL SPRING CRACKED AND CUT INTO THE RUBBER OF THE TIRE. THE TIRE AND COIL HAD TO BE REPLACED. THE VEHICLE IS CURRENTLY SITTING AT THE DEALERSHIP. THIS FAILURE WAS SIMILAR TO THE DEFECT DESCRIBED IN RECALL 04V332000 FOR THE FRONT COIL SPRING. *AK THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

Mileage: 29,273

NHTSA RECALL CAMPAIGN 04V332000; FORD ISSUED A FRONT COIL SPRINGS RECALL. THE CONSUMER RECEIVED THE RECALL IN AUG 2004 AND CONTACTED THE DEALER. THE DEALER INDICATED THAT NO PARTS WERE AVAILABLE YET BUT THE VEHICLE WAS SAFE TO DRIVE. WHILE MAKING A TURN AT 10 MPH THE LEFT FRONT COIL SPRING BROKE. *AK *NM

Mileage: 54,500

NHTSA RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRINGS. WHILE PERFORMING RECALL REPAIRS MECHANIC DETERMINED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINT, AND THE TIE ROD BROKE, AND NEEDED TO BE REPLACED. *AK

NHTSA RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRINGS. WHILE PERFORMING RECALL REPAIRS MECHANIC DETERMINED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINT, AND THE TIE ROD BROKE, AND NEEDED TO BE REPLACED. *AK

VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT. THE MECHANIC INSPECTED THE VEHICLE, AND DETERMINED THAT THE REAR COIL SPRINGS WERE BROKEN, AND NEEDED TO BE REPLACED. *AK *TC

THE FRONT COIL SPRINGS OF THE CONSUMER'S 2000 FORD TAURUS FAILED. *NM THE CONSUMER FEELS THAT DID NOT FIX THE COILS SPRING PROBLEM BY ADDING GUARDS. *NM

NOTICED REAR OF VEHICLE SITTING QUITE LOW - MADE AN APPT. WITH LOCAL DEALER. TECHNICIAN FOUND A BROKEN REAR COIL SPRING ON A 2000 FORD TAURUS. INSIDE OF THE TIRE WAS CUT BUT NOT PUNCTURED BY PIECE(S) OF BROKEN SPRING. BOTH REAR COIL SPRINGS AND DAMAGED TIRE HAD TO BE REPLACED.

Mileage: 41,500

FORD RE SAFETY RECALL 04S17 TO INSTALL PROTECTIVE SPRING SHIELDS ON CONSUMER 2000 FORD TAURUS. *BF THE CONSUMER IS WAITING ON PARTS TO BECOME AVAILABLE IN ORDER FOR THE RECALL REPAIRS TO BE PERFORMED. *SC *JB

NHTSA RECALL 04V33200 CONCERNING FRONT COIL SPRING. NO PARTS WERE AVAILABLE.*AK THE CONSUMER WALKED OUTSIDE AND NOTICED HER TIRE WAS FLAT DUE TO THE FAILURE OF THE COIL SPRING..*JB

RIGHT REAR COIL SPRING SNAPPED AND GOUGED THE TIRE. BOTH REAR COIL SPRINGS AND THE REAR TIRE HAD TO BE REPLACED. THE NATURE AND RISKS OF THIS FAILURE SEEM IDENTICAL TO THAT OF THE FRONT COIL SPRING RECALL THAT IS CURRENTLY IN PROGRESS FOR FORD TAURUS. *JB

Mileage: 46,515

THE DRIVER NOTICED THAT THE FRONT SIDE TIRE HAD A SLOW LEAK. DRIVER STOPPED AT A GAS STATION TO FILL THE TIRE UP WITH AIR, ANDS NOTICED THAT THE COIL SPRING EXPLODED. DRIVER WA ABLE TO CHANGE THE TIRE. THEN, HAD THE VEHICLE TOWED TO DEALER, AND MECHANIC DETERMINED THAT THE COIL SPRING NEEDED TO BE REPLACED. *AK

RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRING SHIELD. CONSUMER WAS UNABLE TO GET THE SHIELD PLACED IN HIS VEHICLE SINCE THE MANUFACTURER HAD NOT DELIVERED THE PART TO THE DEALER. *AK

Mileage: 36,000

CONSUMER RECEIVED RECALL 04V332000 FOR THE COIL SPRING SHIELD. AFTER TRYING MAKING CONTACT WITH THE DEALER CONSUMER WAS TOLD THE VEHICLE COULD NOT BE SERVICED SINCE NORTH CAROLINA WAS NOT INCLUDED IN THE RECALL. CONSUMER STATED RECALL LETTER DID NOT MENTION ANY STATE. *AK RECALL CAMPAIGN; SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. *TC

Mileage: 122,000

04V332000/FRONT COIL SPRINGS. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER IN AUGUST, 2004 IN REGARDS TO THIS RECALL. OWNER WAS INFORMED, AT THAT TIME, THAT PARTS WOULD BE MADE AVAILABLE IN DECEMBER, 2004. IT IS JANUARY 2005 AND THERE HAS BEEN NO NOTIFICATION FROM THE MANUFACTURER OR THE DEALER INFORMING THE OWNER WHEN THE PARTS WOULD BECOME AVAILABLE. PROVIDE FURTHER DETAILS. *JB

Mileage: 52,000

THE CONSUMER RECEIVED A RECALL FOR THE FRONT COIL SPRING SHIELD. NO CONTACT FROM THE MANUFACTURER AND NO PARTS WERE AVAILABLE. NHTSA COIL SPRING SHIELD RECALL 04V332000. *JB

Mileage: 57,000

RECALL CAMPAIGN: THE VEHICLE'S COIL SPRINGS WERE RECALLED (04S12) BUT THE DEALER DIDN'T HAVE THE PART TO REPAIR THE VEHICLE. *NM THE CONSUMER NEEDED NEW COIL SPRINGS. RECALL CAMPAIGN 04V332000. *SC *JB

CONSUMER RECEIVED RECALL 04V332000 CONCERNING THE FRONT COIL SPRINGS. THE CONSUMER MADE AN APPOINTMENT. WHEN THE CONSUMER ARRIVED AT THE DEALER, SHE WAS TOLD THAT HER VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. THE MANUFACTURER WAS NOTIFIED.*AK *JB

CONSUMER RECEIVED A RECALL 04V332000 CONCERNIN SPRING SHIELD, AND TO DATE NO PARTS WERE AVAILABLE, AND NO CONTACT WAS MADE BY THE MANUFACTURER AS THE LETTER STATED. *AK

Mileage: 73,000

RECALL CAMPAIGN FOR THE COIL SPRING WAS ISSUED. CONSUMER WANTS TO KNOW CAN NHTSA DO SOMETHING TO MOVE THINGS ALONG TO GET REPAIRS DONE. *BF *JB

DRIVING VEHICLE ABOUT 30 WHEN THE LEFT FRONT SPRING ON MY 2000 TAURUS BROKE WHICH DESTROYED THE CV VOINT AND STABILIZER LINKS. SINCE THERE IS A RECALL ON THE FRONT SPRING ON THESE TOWED TO DEALER WHO SAID RECALLED PART COVERED BUT SUBSIDAIRY DAMAGE COVERED UNDER WARRANTY I WOULD HAVE TO PAY 50. VEHCILE REPAIRED. *AK

Mileage: 52,225

THE DEALERSHIP WAS UNABLE TO PERFORM THE FRONT SPRING RECALL 04V332000 BECAUSE THE PARTS WERE NOT AVAILABLE. *JB

CONSUMER COMPLAINED ABOUT REAR COIL SPRINGS. THE REAR COIL SPRINGS BROKE AND DAMAGED THE TIRE BEYOND REPAIR. CURRENTLY, MANUFACTURER ISSUED A RECALL FOR THE FRONT COIL SPRINGS, BUT NOT THE REAR ONES. *AK *NM

Mileage: 57,300

RECALL O4V332000 CONCERNING FRONT COIL SPRING. CONSUMER WAS TOLD BY THE DEALER AS WELL AS THE MANUFACTURER THAT PARTS FOR THIS RECALL WOULD BE AVAILABLE IN DECEMBER. AS OF TODAY, THESE PARTS WERE STILL UNAVAILABLE. LATER CONSUMER CONTACTED THE MANUFACTURER AGAIN, AND WAS TOLD THAT PARTS WERE STILL UNAVAILABLE. *AK THE CONSUMER STATED THAT THERE WERE NO FAILURES. *TC

Mileage: 88,000

NO PARTS WERE AVAILABLE FOR RECALL 04V332000 CONCERNING FRONT COIL SPRINGS.*AK

Mileage: 55,500

VEHICLE WOULD MAKE A CLANKING SOUND WHEN RUNNING OVER A BUMP. CONSUMER INSPECTED THE VEHICLE AND NOTICED DRIVER SIDE REAR SPRINGS BROKE. CONSUMER WAS CONCERNED THAT HE RECEIVED A RECALL ON THE FRONT SHOCKS, BUT NOT ON THE REAR SHOCKS. THE DEALER WAS NOTIFIED. THE REAR SPRING AND STRUTS WERE REPLACED. *NM

Mileage: 60,000

CONSUMER RECEIVED A RECALL FOR THE COIL SPRING SHIELD, AND THE PARTS WERE NOT AVAILABLE. THE DEALERS IN THE AREA WERE CONTACTED AND HAD NO PARTS. *AK

Mileage: 35,000

NHTSA 04V332000 CONCERNING FRONT COIL SPRING. NO PARTS WERE AVAILABLE.*AK

PASSENGER'S RIGHT SIDE TIRE SHEARED OFF WHILE TRAVELING 55 MPH. CONSUMER WAS UNABLE TO MOVE THE VEHICLE, AND HAD IT TOWED TO THE DEALER. MECHANIC DETERMINED THAT BOTH FRONT DRIVER'S SIDE AND PASSENGER'S SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE PULLING INTO THE GARAGE DRIVER'S SIDE REAR SPRING BROKE. DEALER WAS NOTIFIED.*AK THE CONSUMER SAW THE SPRING CUTTING INTO THE TIRE. THE CONSUMER RECEIVED A RECALL THREE MONTHS LATER. *TC

Mileage: 35,284

FRONT COIL SPRINGS HAD BEEN RECALLED, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK......ACCORDING TO ORIGINAL RECALL ALL VEHICLES REGARDLESS OF VIN WERE INCLUDED.*AK

Mileage: 58,000

NOTIFICATION RECALL 04S17 SAFETY EXISTS IN 2000 TAURUS, FRONT SPRING RUSTED THRU AND SNAPPED OFF PIERCING THE TIRE RECALL# 04V332000. THE CONSUMER WAS TOLD THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL. *SC

RECEIVED RECALL NOTICE FOR 2000 FORD CONCERNING FRONT COIL SPRINGS FAILING AND RUBBING FRONT TIRE. *BF RECALL#04V332000. *SC

CONCERN REGARDING FAILURE OF THE COIL SPRING OF FORD TAURUS. *BF CAMPAIGN ID NUMBER : 04V332000. THE CONSUMER RECEIVED THE RECALL NOTICE AFTER THE FAILURE OCCURRED. THE TIRE BLEW OUT AS A RESULT OF COIL SPRING FAILURE. *TC THE DEALER INFORMED THE CONSUMER THEY WOULD REIMBURSE HIM FOR THE REPAIR AND THE COST OF THE TIRE, BUT THEY WOULD NOT REPLACE THE OTHER COIL SPRING AND THE SHIELD WOULD NOT BE INSTALLED UNTIL MID DECEMBER. *JB

TWO FRONT COIL SPRING BREAK, REQUIRE REPLACEMENT OF TIRES THAT WERE PUNCTURED *BF BOTH OF THE VEHICLE'S FRONT COIL SPRINGS BROKE WITHIN A WEEK OF EACH OTHER. THE CONSUMER REQUESTED REIMBURSEMENT IN THE AMOUNT OF $571.71 BUT ONLY REIMBURSED $474.83. *NM

CONCERNS FOR POSSIBILITY OF TIRE BEING RUPTURED WHILE DRIVING. *BF THE CONSUMER RECEIVED A RECALL NOTICE WHICH STATED EVEN THOUGH THERE WAS A POSSIBILITY THAT TIRE COULD RUPTURE THAT IT WAS OK TO CONTINUE DRIVING THE VEHICLE, BECAUSE THE PARTS WOULD NOT BE AVAILABLE UNTIL DEC 2004. *JB

THE LEFT REAR TIRE WAS FOUND FLAT. THE VEHICLE WAS TOWED TO A TIRE REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE REAR COIL SPRING BROKE AND PUNCTURED THE TIRE. DEALER WAS NOT NOTIFIED. *JB

Mileage: 4,900

DRIVER'S SIDE FRONT COIL SPRING BROKE, DAMAGING THE SHOCKS AND TEARING INTO THE TIRE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. CONSUMER'S WARRANTY WAS NOT HONORED, AND CONSUMER HAD TO PAY FOR THE REPAIRS. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THERE WAS NOTHING THEY COULD DO. VEHICLE WAS BEING RECALLED FOR THE SAME PROBLEM. CONSUMER CONSULTED THE MANUFACTURER ABOUT A POSSIBLE REIMBURSEMENT. AS OF TODAY THEY HAVE BEEN VERY UNCOOPERATIVE. ALSO, THE REAR COIL SPRING BROKE, AND CONSUMER AGAIN HAD TO PAY OUT OF POCKET FOR REPAIRS. *AK

Mileage: 33,000

DRIVER'S SIDE FRONT COIL SPRING BROKE, DAMAGING THE SHOCKS AND TEARING INTO THE TIRE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. CONSUMER'S WARRANTY WAS NOT HONORED, AND CONSUMER HAD TO PAY FOR THE REPAIRS. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THERE WAS NOTHING THEY COULD DO. VEHICLE WAS BEING RECALLED FOR THE SAME PROBLEM. CONSUMER CONSULTED THE MANUFACTURER ABOUT A POSSIBLE REIMBURSEMENT. AS OF TODAY THEY HAVE BEEN VERY UNCOOPERATIVE. ALSO, THE REAR COIL SPRING BROKE, AND CONSUMER AGAIN HAD TO PAY OUT OF POCKET FOR REPAIRS. *AK

Mileage: 33,000

THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. THE MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR COIL SPRINGS WERE BROKEN AND NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

THE CONSUMER RECEIVED A RECALL NOTICED REFERENCING THE POTENTIAL OF THE FRONT COIL SPRING TO FRACTURE. THE CONSUMER IS CONCERNED BECAUSE THE PARTS FOR REPAIR ARE NOT AVAILABLE. *NM *TC

THIS VEHICLE HAD BROKEN A SPRING IN THE FRONT. FORD ISSUED A RECALL ON THIS YEAR/MAKE, AND MODEL FOR THE SAME PROBLEM. HOWEVER, THE MANUFACTURER WAS ONLY WILLING TO REIMBURSE THE CONSUMER $183.00 OF THE$ 762.98 THAT WAS SPENT BY CONSUMER FOR THE REPAIRS WHICH WERE NEEDED DUE TO DEFECTIVE COIL SPRINGS. *AK SPRING/COIL BROKE ON JULY 14 THE DAY BEFORE THE RECALL FOR THIS VEHICLE WAS PUBLISHED. (DEFECT #PE04044). *TC

Mileage: 63,000

CONSUMER RECEIVED RECALL 04V332000 CONCERNING COIL SPRINGS. NO PARTS WERE AVAILABLE. SERVICE MANAGER PAT MILLIKEN. *AK

THE CONSUMER TOOK THE VEHICLE IN FOR RECALL NUMBER 04V332000. HOWEVER, THE DEALER FOUND THAT THE REAR HAS THE SAME EXACT PROBLEM. FORD TOLD THE CONSUMER THAT THERE WAS NOTHING THEY COULD DO. PLEASE PROVIDE ANY FURTHER INFORMATIOIN. *JB

THE CONSUMER TOOK THE VEHICLE IN FOR RECALL NUMBER 04V332000. HOWEVER, THE DEALER FOUND THAT THE REAR HAS THE SAME EXACT PROBLEM. FORD TOLD THE CONSUMER THAT THERE WAS NOTHING THEY COULD DO. PLEASE PROVIDE ANY FURTHER INFORMATIOIN. *JB

WHILE DRIVING OUT OF THE GARAGE FRONT DRIVER'S SIDE COIL SPRING BROKE, DAMAGING THE STRUT AND PUNCTURING THE FRONT DRIVER'S SIDE TIRE. THE COIL SPRING WAS LOGGED BETWEEN THE TIRE AND THE WHEEL. THIS MADE IT DIFFICULT TO REMOVE THE PUNCTURED TIRE OR TOW VEHICLE. THE VEHICLE HAD TO BE TAKEN OUT OF THE GARAGE WITH FLOOR JACKS BECAUSE THE LEFT FRONT TIRE WOULDN'T TURN. ONCE OUT OF THE GARAGE THEY WERE ABLE TO SLID THE VEHICLE ONTO THE TOW TRUCK. THE FRONT COIL SPRING WAS REPLACED, BUT THE CAUSE OF THE FAILURE WASN'T PROVIDED BY THE DEALERSHIP. *AK *SC

Mileage: 23,416

CONSUMER WAS CONCERNED ABOUT RECALL REPAIRS FOR THE FRONT COIL SPRINGS. DEALER STATED THAT THE PART WILL NOT BE AVAILABLE UNTIL DECEMBER. *AK THE VEHICLE WOBBLES IN THE FRONT END. *NM

Mileage: 70,000

WHILE PULLING OUT OF THE DRIVEWAY DRIVER SIDE FRONT STRUT BROKE, AND FRONT COIL SPRING PUNCTURED, CAUSING A 6 INCH SLASH IN THE FRONT DRIVER'S SIDE TIRE. DEALERSHIP REPLACED THE STRUT. THE PROBLEM RECURRED ON THE PASSENGER'S SIDE WHILE STOPPING AT A STOP SIGN, BUT DIDN'T PUNCTURE THE FRONT PASSENGER SIDE TIRE.*AK *TS

Mileage: 60,000

WHILE PULLING OUT OF THE DRIVEWAY DRIVER SIDE FRONT STRUT BROKE, AND FRONT COIL SPRING PUNCTURED, CAUSING A 6 INCH SLASH IN THE FRONT DRIVER'S SIDE TIRE. DEALERSHIP REPLACED THE STRUT. THE PROBLEM RECURRED ON THE PASSENGER'S SIDE WHILE STOPPING AT A STOP SIGN, BUT DIDN'T PUNCTURE THE FRONT PASSENGER SIDE TIRE.*AK *TS

Mileage: 60,000

WHILE DRIVING IN REVERSE FROM THE DRIVEWAY TO THE STREET CONSUMER HEARD A LOUD NOISE, ON INVESTIGATION BY INDEPENDENT MECHANIC FRONT COIL SPRING ON THE DRIVER'S SIDE BROKE AND PUNCTURED THE TIRE. ALSO, THE STABILIZER BAR BROKE. IF THE CAR HAD MOVED IT WOULD HAVE BEEN IN A WRECK, AND POSSIBLY IN ROLL OVER. *AK *TS

Mileage: 41,256

WHILE DRIVING IN REVERSE FROM THE DRIVEWAY TO THE STREET CONSUMER HEARD A LOUD NOISE, ON INVESTIGATION BY INDEPENDENT MECHANIC FRONT COIL SPRING ON THE DRIVER'S SIDE BROKE AND PUNCTURED THE TIRE. ALSO, THE STABILIZER BAR BROKE. IF THE CAR HAD MOVED IT WOULD HAVE BEEN IN A WRECK, AND POSSIBLY IN ROLL OVER. *AK *TS

Mileage: 41,256

CONSUMER STATED A RECALL WAS ISSUED FOR THE FRONT COILS SPRINGS. DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE CONSUMER DID NOT LIVE IN A COLD PART OF THE COUNTRY. *AK *MR

Mileage: 65,000

FRONT COILS SPRING MALFUNCTIONED. AS A RESULT, FRONT END WAS SITTING VERY LOW .CONSUMER WAS CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. A RECALL WAS ISSUED, HOWEVER THE PART WILL NOT BE AVAILABLE UNTIL DECEMBER. *AK

Mileage: 56,000

WHILE DRIVING 15 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER PULLED OVER. VEHICLE WAS TOWED FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COIL SPRING BROKE, AND NEEDED TO BE REPLACED. *AK THE BROKEN COILS SPRING ALSO PUNCTURED A NEW TIRE. *NM

Mileage: 47,000

REAR COIL SPRING BROKE CUTTING REAR TIRE. *AK

Mileage: 59,337

VEHICLE WAS RECALLED FOR FRONT COIL SPRING FAILURE. HOWEVER, THIS VEHICLE WAS EXPERIENCING A PROBLEM WITH THE REAR COIL SPRING. CONSUMER WAS DRIVING AT APPROXIMATELY 55 MPH WHEN THE REAR COIL SPRING BROKE AND CUT A COMPLETE CIRCLE IN THE TIRE. *AK

Mileage: 59,345

AFTER RECEIVING A RECALL LETTER ON THE FRONT COIL SPRING, CONSUMER CALLED THE DEALER TO SET UP AN APPOINTMENT. CONSUMER WAS TOLD THE VEHICLE COULD NOT BE SERVICED UNTIL NOVEMBER OR DECEMBER 2004. *AK

CONSUMER STATED THAT IN DECEMBER 2003 ONE SPRING WAS REPLACED ALONG WITH ONE STRUT AND THE TIRE ON DRIVER'S SIDE. CURRENTLY, THE VEHICLE WAS BEING RECALLED FOR THE REPLACEMENT OF BOTH FRONT COIL SPRINGS ,AND DEALERSHI REFUSED TO DO SO. CONSUMER LATER CONTACTED THE MANUFACTURER, AND THEY TOO REFUSED TO REPLACE THE SPRINGS AT NO CHARGE. CONSUMER DRECEIVE A RECALL NOTICE FOR THIS DEFECT. *AK

Mileage: 48,000

CONSUMER STATED THAT IN DECEMBER 2003 ONE SPRING WAS REPLACED ALONG WITH ONE STRUT AND THE TIRE ON DRIVER'S SIDE. CURRENTLY, THE VEHICLE WAS BEING RECALLED FOR THE REPLACEMENT OF BOTH FRONT COIL SPRINGS ,AND DEALERSHI REFUSED TO DO SO. CONSUMER LATER CONTACTED THE MANUFACTURER, AND THEY TOO REFUSED TO REPLACE THE SPRINGS AT NO CHARGE. CONSUMER DRECEIVE A RECALL NOTICE FOR THIS DEFECT. *AK

Mileage: 48,000

WHILE PARKING IN REVERSE FRONT COIL SPRING PUNCTURED THE FRONT TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 62,628

WHILE DRIVING A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE REAR. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED DRIVER'S SIDE AND PASSENGER'S SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE BACKING OUT OF THE DRIVEWAY, THE FRONT DRIVER SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE EXPLODED, AND THE FRONT END COLLAPSED. *AK *SC *JB

Mileage: 32,000

THE DRIVER'S SIDE FRONT SPRING BROKEN AND A PUNCTURED STRUT, RUPTURED TIRE, AND A BROKEN LINK.*MR THE PASSENGER'S SIDE SPRING CRACKED PRIOR TO THIS AND WAS REPLACED AT THE CONSUMER'S EXPENSE. THE CONSUMER FOUND A RECALL ON NHTSA SITE WHICH DESCRIBED THE IDENTICAL FAILURE. THE CONSUMER REQUEST REIMBURSEMENT FOR BOTH FAILURES. *NM

WHILE THE VEHICLE WAS PARKED THE CONSUMER NOTICED THAT THE BACK OF THE VEHICLE WAS UNEXPECTEDLY LOW TO THE GROUND. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

WHILE DRIVING 60 MPH FRONT DRIVER'S SIDE COIL SPRING FRACTURED. AS A RESULT, THE TIRE RUPTURED. NO IMPACT REPORTED. THE CONSUMER STATED THREE WEEKS LATER A RECALL FOR THE COILS SPRING WAS ISSUED. *AK

Mileage: 62,000

THE LEFT REAR COIL SPRING ON MY 2000 FORD TAURUS BROKE AND PUNCTURED THE TIRE. FAILURE IS EXACTLY AS DESCRIBED IN THE RECALL ON THE FRONT COIL SPRINGS. *JB

Mileage: 96,000

THE CONSUMERS SON WAS DRIVING THE VEHICLE AT 40 MPH AND WITHOUT WARNING, A LOUD NOISE WAS HEARD COMING FROM THE LEFT FRONT TIRE. SUDDENLY HE LOST THE CONTROL OF THE VEHICLE, BUT REGAINED CONTROL . THE CONSUMER WAS ABLE TO PULL OVER. THE CONSUMER DISCOVERED THE FRONT COIL SPRING ON THE DRIVER'S SIDE HAD BROKEN AND PUNCTURED THE TIRE AND THE BRAKE LINE. DEALER HAS BEEN NOTIFIED. *JB *NM

Mileage: 60,000

WHILE PARKED FRONT PASSENGER SIDE COIL SPRING MALFUNCTIONED. AS A RESULT, THE PASSENGER SIDE TIRE PUNCTURED. DEALER REFUSED TO REPLACE THE DRIVER SIDE COIL SPRING BECAUSE IT HAD NOT FAILED YET. *AK

Mileage: 61,000

WHEN THE VEHICLE WAS SHIFTED TO DRIVE FRONT PASSENGER SIDE TIRE BLEW OUT DUE TO A FRONT COIL SPRING FAILURE. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 51,000

DEALERSHIP WAS UNABLE TO PERFORM THE FRONT COIL SPRING RECALL 04V332000 REPAIRS BECAUSE THE PARTS WON'T BE AVAILABLE FOR 31/2 MONTHS.*AK

Mileage: 74,000

CONSUMER'S STATED THAT REAR COIL SPRING BROKE AND RUPTURED REAR PASSENGER TIRE. CONSUMER RECEIVED A RECALL FOR THE FRONT COIL SPRING TODAY.*AK

Mileage: 69,000

CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP DUE TO A RUBBING NOISE IN THE REAR WHILE DRIVING. DEALERSHIP INDICATED THAT THE REAR PASSENGER SIDE COIL SPRING BROKE AND ALMOST PUNCTURED THE REAR PASSENGER'S SIDE TIRE. THE TIRE HAD A LARGE GROOVE IN IT. BOTH REAR TIRES WERE REPLACED TO MAKE THEM EVEN. RECALL 04V332000 WAS ISSUED BUT IT WAS FOR THE FRONT COIL SPRINGS.*AK

Mileage: 100,000

CONSUMER RECEIVED NHTSA RECALL 04V332000 CONCERNING FRONT COIL SPRING FAILURE. DEALERSHIPS DID NOT HAVE THE PARTS TO CONDUCT RECALLREPAIRS. CONSUMER CALLED ABOUT THREE DEALERS IN THE NEW YORK AREA, AND WAS GIVEN THE SAME ANSWER. *AK

WHILE VEHICLE WAS PARKED CONSUMER NOTICED THAT LEFT FRONT TIRE WAS FLAT, UPON CHANGING THE TIRE THE FRONT LEFT COIL SPRING BROKE. *AK

Mileage: 41,000

FRONT DRIVER SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE WORE OUT PREMATURELY. *AK *SC *JB

Mileage: 82,114

BOTH FRONT SPRINGS ON VEHICLE NEEDED TO BE REPLACED. *MR THE CONSUMER NOTICED THAT THE FRONT TIRE WAS FLAT DUE TO A BROKEN SPRING WHICH HAD PUNCTURED THE TIRE. THIS HAD BEEN A PROBLEM PER MECHANIC. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

WHILE DRIVING FROM THE DRIVEWAY TO THE MAIN ROAD, THE CONSUMER HEARD A LOUD NOISE. UPON INVESTIGATION BY AN INDEPENDENT SHOP MECHANIC THE FRONT RIGHT COIL SPRING ON THE PASSENGER'S SIDE HAD BROKEN AND PUNCTURED THE TIRE. IF THE CAR HAD BEEN MOVING WOULD HAVE WRECKED AND POSSIBLY ROLLED. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *LA

COMPONENT: SUSPENSION:REAR:SPRINGS:COIL SPRINGS RT REAR SPRING BROKE AND PUNCTURED TIRE. *JB

Mileage: 455,429

THE FRONT LEFT COIL SPRING OF MY 2000 FORD TAURUS CORRODED AND SNAPPED. FORTUNATELY, THE CAR WAS PARKED, BUT THE SHARP BROKEN END OF THE COIL PUNCTURED THE SIDEWALL OF MY TIRE. I HAD TO HAVE A NEW SPRING PUT IN AND HAD TO BUY A NEW TIRE.*AK

Mileage: 99,000

LEFT FRONT COIL SPRING BROKE AND BLEW TIRE IN JANUARY. YESTERDAY THE RIGHT FRONT COIL SPRING BROKE BACKING OUT OF MY DRIVEWAY. FORD SAY'S THERE IS NO RECALL FOR MY CAR. THIS IS OBSURD. I PAID ALMOST $300 IN JANUARY FOR REPAIR AND TOW. I AM NOT PAYING THIS TIME. PLEASE HELP! MY 2 CHILDREN WERE IN THE CAR. NOW IT'S PARKED IN THE YARD AS I'M NOT DRIVING ANYMORE WITH MY KIDS IN IT.*AK

Mileage: 58,746

LEFT FRONT SPRING BROKE, CAUSED TIRE TO BLOW OUT. REPAIR WAS MADE BY FORD DEALER, NEW SPRING INSTALLED. OLD PART IS NOT AVAILABLE. I WAS VERY FORTUNATE THAT THIS HAPPENED IN MY DRIVEWAY AND NOT ON THE HIGHWAY, WHICH I TRAVEL ON EVERY DAY.*AK

Mileage: 74,186

WHILE PARKING FRONT DRIVER'S COIL SPRING WAS CUTTING INTO THE TIRES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Mileage: 61,200

THE VEHICLE'S FRONT COIL SPRINGS BROKE WITHOUT WARNING WHILE BACKING OUT OF A DRIVEWAY.*MR THE SPRING PUNCTURED THEN SPLIT THE INSIDE OF THE TIRE 360 DEGREES AROUND. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM

Mileage: 92,340

WHILE PULLING AWAY FROM MY DRIVEWAY THE FRONT LEFT COIL SPRING BROKE AND SEVERED THE TIRE. CAR HAD TO BE TOWED TO DEALER. TOOK ONE WEEK TO REPAIR. IF I WERE DRIVNING AT HIGH SPEED WHEN THE SPRING BROKE I PROBABLY WOULD HAVE ENDED UP CRASHING THE CAR. GIVEN THE NUMBER OF PROBLEMS THAT HAVE OCCURRED AND ARE OCCURRING WITH TAURUS COIL SPRINGS, THERE SHOULD BE SOME KIND OF RECALL. IT COSTS ANYWHERE FROM $400-$600 OR MORE TO HAVE A COIL SPRING AND RELATED PARTS REPLACED, PLUS THE TOWING.*AK

Mileage: 11,759

WHILE VEHICLE WAS PARKED IN THE GARAGE THE FRONT DRIVER'S SIDE COIL SPRING SNAPPED AND PUNCTURED THE FRONT TIRE. *AK *NM

Mileage: 83,000

WIFE HIT SMALL POTHOLE IN A PARKING LOT. HEARD LOUD NOISE IN FRONT END LEFT FRONT COIL SPRING BROKE IN TWO. 2000 TAURUS HAD ONLY 37000 MILES ON IT. DEALER REPLACED BOTH FRONT COIL SPRINGS AND BOTH FRONT STRUTS AND HAD TO ALIGNFRONT ALSO ALL AT MY EXPENSE OF $543.61. *AK

Mileage: 37,000

I HAVE A 2000 FORD TAURUS WITH ONLY 36000 MILES ON IT. THE FRONT COIL SPRING BROKE, AND CAUSED A FLAT TIRE WHILE DRIVING. MY SERVICE MAN SAID THAT HE SEES A LOT OF THESE TAURUS'S WITH THIS PROBLEM. IS THERE A RECALL ON THIS PROBLEM? THIS IS A POTENTIAL LIFE THREATING ACCIDENT WAITING TO HAPPEN. *AK

Mileage: 36,000

WHILE DRIVING, THE FRONT COIL SPRING BROKE. *LA THIS OCCURRED AS THE CONSUMER'S DAUGHTER WAS DRIVING. THERE WAS NO WARNING. *SC *JB

FORD TAURUS 2000; 81,025 MILES; VEHICLE WAS STATIONARY IN GARAGE AND FRONT DRIVER SIDE SUPENSION SPRING BROKE AND PIERCED FRONT DRIVER SIDE TIRE. NO INJURY OR ACCIDENT DUE TO VEHICLE BEING STATIONARY AT THE TIME OF PART FAILURE. DATE OCCURRED 6/14/2004; REPAIR COMPLETED VIA LOCAL DEALERSHIP WHERE REPLACEMENT OF BOTH FRONT SUSPENSION SPRINGS RECOMMENDED AND COMPLETED AT COST OF $463.96 (PARTS, LABOR, ALIGNMENT). PARTS NOT AVAILABLE.*AK

Mileage: 81,025

WHILE DRIVING 25 MPH FRONT DRIVER SIDE COIL SPRING BROKE AND PUNCTURED THE TIRE. *AK

Mileage: 55,000

WHEN BACKING OUT OF A DRIVEWAY FRONT COIL SPRINGS BROKE. AS A RESULT THE FRONT PASSENGER SIDE TIRE WAS PUNCTURED AND THE SHOCK ABSORBER STRUT WAS DAMAGED. *AK

Mileage: 67,000

WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY DRIVER'S SIDE COIL SPRING SHEARED OFF. THIS CAUSED THE DRIVER'S SIDE TIRE TO INFLATE, AND THE LEFT SIDE OF THE VEHICLE COLLAPSED TO THE GROUND. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE TIRE AND COIL SPRING DUE TO WORN OUT PARTS. *AK

WHILE DRIVING AT 55 MPH, THE CONSUMER HEARD A LOUD BANG COMING FROM THE FRONT LEFT SIDE. THE CONSUMER PULLED OVER TO THE SHOULDER AND FOUND THAT THE SPRING HAD BROKE. *LA

Mileage: 141,994

WHILE IN THE DRIVEWAY, THE CONSUMER FOUND THE FRONT COIL SPRING ON THE DRIVER'S SIDE HAD BROKEN AND PUNCTURED THE TIRE. THE PLASTIC LINKAGE CONNECTING THE ANTI-SWAY BAR WAS ALSO BROKEN. *JB

2000 TAURUS SES WITH 58,708 MILES ON IT. I DROVE TO WORK, PUT IN A FULL DAY AND WENT TO GO HOME. CAR WOULD NOT MOVE- FOUND LEFT FRONT TIRE FLAT. WENT TO ADD AIR AND NOTHING HAPPENED. CHECKED TIRE AND FOUND THE COIL SPRING HAD BROKEN AND PUNCTURED THE INSIDE SIDEWALL. SINCE I AM A LONG TIME FORD DEALER TECHNICIAN AND HAVE DONE MANY SPRING RECALLS ON THE OLDER TAURUSES AND THE CAR HAS SO FEW MILES ON IT I CONTACTED FORD TO SEE IF THEY WOULD REPAIR THE CONCERN. THEY WOULD NOT. I THEN WENT TO ORDER A NEW SPRING AND FOUND THE PART ON BACKORDER(PART NOT AVAILABLE I.E FORD HAS RUN OUT). HAVING READ ALL THE COMPLAINTS, ISN'T IT TIME FOR AN INVESTIGATION INTO THIS DANGEROUS AND I'M SURE SOON TO BE FATAL DEFECT?

Mileage: 58,708

2000 FORD TAURUS- WHILE BACKING UP OUT OF DRIVEWAY FRONT SPRING BROKE AND PUNCTURED TIRE. *AK

Mileage: 50,000

WHILE IN THE DRIVEWAY VEHICLE WAS PARKED AND CONSUMER HEARED A LOUD NOISE COMING FROM THE GARAGE. LEFT FRONT STRUT BROKE AND CUT THE FRONT TIRE, VEHICLE WAS NO LONGER UNDER WARRANTY. *AK

REVERSING OUT OF DRIVEWAY, BIG THUNK, FRONT LEFT CAR FELL DOWN. FRONT LEFT COIL SPRING HAD SNAPPED, A BIT FELL OFF OTHER PART OF COIL SPRING PUNCTURED LEFT FRONT TIRE.*AK

Mileage: 37,779

WHILE DRIVING AT A SLOW SPEED ON AN EVEN ROAD, MY RIGHT FRONT SPRING BROKE, PUNCTURING MY FRONT TIRE AND CAAUSING A LOSS OF CONTROL OF THE VEHICLE.*AK

Mileage: 22,000

WHILE IN THE DRIVEWAY VEHICLE WAS PARKED AND FRONT DRIVER'S SIDE COIL SPRING BROKE, CUTTING THE TIRE IN HALF. IMAGINE WHAT WOULD HAPPEN IF CONSUMER WAS DRIVING ON THE HIGHWAY AND COIL SPRING BROKE, CUTTING TIRE IN HALF. *AK

WHEN BACKING OUT OF A PARKING SPACE FRONT COIL SPRINGS BROKE. AS A RESULT, WHILE DRIVING THE SMELL OF BURNING RUBBER WAS PRODUCED. *AK

Mileage: 40,000

WHILE BACKING OUT OF DRIVEWAY FRONT STRUTS SNAPPED. AS A RESULT, THE SPRING PUNCTURED THE DRIVER'S SIDE TIRE. *AK CONSUMER REPLACED TIRE AND STRUT. *LA

Mileage: 62,000

WHEN PULLING OUT OF THE DRIVING RIGHT FRONT WHEEL DETACHED FROM THE VEHICLE. CONSUMER TOOK VEHICLE TO A REPAIR SHOP, WHERE THE LOWER BALL JOINTS WERE REPLACED DUE TO RUST AND WEAR. CONSUMER STILL HAS THE DEFECTIVE LOWER BALL JOINTS. *AK *NM

Mileage: 80,000

WHILE DRIVING OVER A SPEED BUMP FRONT SUSPENSION COLLAPSED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIRS. WITHIN TWO MONTHS REAR SUSPENSION COLLAPSED WHILE DRIVING OVER THE SAME SPEED BUMP. *AK

WHILE DRIVING OVER A SPEED BUMP FRONT SUSPENSION COLLAPSED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIRS. WITHIN TWO MONTHS REAR SUSPENSION COLLAPSED WHILE DRIVING OVER THE SAME SPEED BUMP. *AK

THE FRONT STRUT WAS DAMAGED WHEN THE FRONT SPRING BROKE CUTTING THE TIRE. *PH THE CONSUMER WAS LEAVING OUT OF HIS DRIVEWAY WHEN THE FRONT TIRE BLEWOUT. THE TIRE LOOKED AS IF I WERE CUT ON THE INSIDE WITH A KNIFE. THE CONSUMER WAS INFORMED THAT THE DRIVER FRONT SPRING HAD BROKEN AND CUT THE TIRE. THE CONSUMER WAS LATER TOLD THAT THE FRONT STRUT HAD BEEN DAMAGED WHEN THE SPRING BROKE. THE CONSUMER REQUESTED TO BE COMPENSATED. *SC *JB

Mileage: 92,340

WHILE DRIVING 5 MPH FRONT PASSENGER SPRING/STRUTS/AXLE SNAPPED AND FAILED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS IN THE PROCESS OF REPAIRING THE PROBLEM. *AK

Mileage: 75,000

WHILE DRIVING 5 MPH FRONT PASSENGER SPRING/STRUTS/AXLE SNAPPED AND FAILED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS IN THE PROCESS OF REPAIRING THE PROBLEM. *AK

Mileage: 75,000

WHILE PARKING FRONT STRUT SPRING BROKE, PUNCTURING THE FRONT PASSENGER SIDE TIRE. *AK

Mileage: 130,000

WHILE DRIVING FRONT SUSPENSION ROD BROKE. *AK

Mileage: 40,000

BAD SHIMMY AND WOBBLE IN FRONT DRIVERS SIDE ALSO MAKES STEERING WHEEL WOBBLE BAD. *JB

WHILE DRIVING 50 MPH CONSUMER HEARD A LOUD NOISE. CONSUMER PULLED OVER TO THE SIDE TO EXAMINE THE VEHICLE. CONSUMER NEARLY LOST CONTROL OF THE VEHICLE BECAUSE THE RIGHT (PASSENGER) FRONT DROPPED DANGEROUSLY LOW. CONSUMER DETERMINED THAT THE RIGHT TIRE BLEW OUT, AND THE COIL SPRING BROKE. *AK THE BROKEN END OF THE SPRING WENT IN THE INSIDE OF THE SIDEWALL, WHICH DAMAGED THE TIRE. ALSO, VEHICLE WAS RUNNING ON A SMOOTH ROAD WHEN INCIDENT OCCURRED. *LA

Mileage: 67,000

COIL SPRING BROKE UNEXPECTEDLY WHILE CAR WAS IN MOTION; DESTROYED DRIVER'S SIDE FRONT TIRE, STABAR, AND PUNCTURED STRUT; CONTROL OF THE VEHICLE WAS LOST

Mileage: 46,000

DUPLICATE REPORT. SEE ODI REFERENCE NUMBER 10061264 FOR CORRESPONDENCE INFORMATION. *MJJ LTR FM ROBERT BABCOCK, SR. (NY) ENCLOSED IS A COPY OF HIS ARTICLE URGING A RECALL OF THE 2000 FORD TAURUS AFTER HIS WIFE'S 2000 TAURUS COLLAPSED DUE TO DEFECTIVE FRONT SPRING COILS, REPLY TO THE CANADAIGUA OFFICE, DOT/I# 2004-5061. CONSUMER ALSO SPOKE WITH SEVERAL OTHER FORD TAURUS VEHICLE OWNERS WHO HAVE EXPERIENCED THE SAME DIFFICULTY. *LA

LTR FM ROBERT BABCOCK, SR. (NY) ENCL A COPY OF HIS ARTICLE URGING A RECALL OF THE 2000 FORD TAURUS AFTER HIS WIFE'S 2000 TAURUS COLLAPSED DUE TO DEFECTIVE FRONT SPRING COILS, REPLY TO THE CANADAIGUA OFC, DOT/I# 2004-5061. *PH *JB

WHILE BACKING OUT OF THE DRIVEWAY FRONT RIGHT COIL SPRING BROKE AND PUNCTURED THE FRONT PASSENGER'S SIDE TIRE. *AK THIS WAS AN ISSUE FOR THE 1993 FORD TAURUS. THE CONSUMER FELT THAT FORD NEVER FIXED THE PROBLEM ORIGINAL. *SC

Mileage: 56,000

FRONT DRIVERS SIDE COILS SPRING BROKE, PUNCTURING TIRE. THIS HAPPENED WHEN VEHICLE WAS PARKED! HAD IT HAPPENED WHEN DRIVING, COULD HAVE BEEN AN ACCIDENT.*AK

Mileage: 87,000

THE CAR WAS JUST FILLED WITH GAS AND CAR WASHED THE NIGHT BEFORE OUR PLANNED TRIP. YES A HIGHWAY TRIP WAS PLANNED! WE GOT INTO THE CAR IN THE MORNING AND WENT TO BACK UP AND WE HEARD A NOISE AFTER ONLY MOVING AROUND A FOOT. THE CAR FELT FUNNING IN THE STEERING. SO I GOT OUT OF THE CAR AND FOUND THAT THE FRONT DRIVER SIDE TIRE WAS FLAT. SO I WENT TO THE GARAGE TO GET THE AIR COMPRESSOR TO FILL THE TIRE. WHEN TRYING TO FILL THE TIRE I FOUND THAT IT WOULD NOT HOLD ANY AIR. AFTER FURTHER INSPECTION I FOUND THE TIRE'S INSIDE WALL WAS SLIT WIDE OPEN. GREAT! SO THEN PROCEEDED TO REMOVE THE TIRE TO HAVE IT REPLACED. THE GOODYEAR TIRE WAS JUST PURCHASED THIS SUMMER AND ONLY HAD 13000 MILES ON IT. THAT'S WHEN I FOUND THE SPRING AROUND THE STRUT HAD BROKEN AND CUT THE TIRE. WHAT WOULD OF HAPPEN IF WE WERE ON THE HIGHWAY AND CRASHED. WOULD THEY SAY THAT THE TIRE JUST BLEW AND THAT'S WHAT CAUSED THE ACCIDENT. HOW MANY 2000 TAURUS CRASHES HAVE HAPPENED AND THE TRUE ROOT CAUSE OF THE SPRING WAS NEVER IDENTIFIED? OR HAS IT? THIS IS THE FIRST BROKEN SPRING I HAVE EVER HAD ON A VEHICAL AND THIS ONE ONLY HAS 45,000 MILES ON IT. I HAVE DRIVEN VEHICALS OVER 150,000 MILES WITHOUT THIS EVER HAPPENING. THERE HAS TO BE A DESIGN OR MANUFACTURING ISSUE HERE FOR THAT TO HAPPEN. THE SPRINGS FRACTURE LOOKED CLEAN AND NEW! I PLAN TO RETAIN THE PARTS BUT FEEL SOMEONE NEEDS TO COVER THE COST AND TIME TO HAVE EVERYTHING REPAIRED. WILL IT HAPPEN AGAIN? SHOULD WE GET RID OF THE CAR? PLEASE ADVISE. WHAT A VALENTINES DAY PRESENT!*AK

Mileage: 45,000

THIS COMPLAINT CONCERNS A 2000 FORD TAURUS.N MONDAY, 2/9/04, MY WIFE, CAROL, WAS LEAVING A PARKING SPACE AT WORK AND THE FRONT WHEELS SPUN ON THE ICE A LITTLE. SHE HEARD A POP AND GOT OUT TO LOOK. THE DRIVERS FRONT TIRE WAS FLAT. AAA CAME TO CHANGE THE TIRE AND THE MECHANIC HAD TO USE THE TOW LIFT TO RAISE THE CAR ENOUGH TO GET THE JACK UNDER IT. HE REPLACED THE TIRE WITH THE SPARE AND SHE DROVE HOME. WHEN I LOOKED AT THE TIRE, IT HAD BEEN CUT ALL THE WAY AROUND ON THE INSIDE JUST BELOW WHERE THE TREAD MEETS THE SIDEWALL. ON TUESDAY, 2/10/04, I TOOK THE CAR TO BJ'S WHOLESALE CLUB ON ROUTE 20 IN AUBURN, MA, TO PURCHASE A NEW TIRE, AND WHEN THEY REMOVED THE SPARE THEY COULD SEE THAT THE LARGE SPRING THAT GOES AROUND THE STRUT HAD BROKEN AND HAD CUT THE TIRE. THEY SAID THAT THEY HAVE SEEN A CONSIDERABLE NUMBER OF THESE BROKEN SPRINGS ON FORD TAURUSES. I HAD THE CAR TOWED TO HARR FORD IN WORCESTER, MA TO BE REPAIRED. THE SERVICE MANAGER I SPOKE TO THERE SAID HE HAS NOT NOTICED A SIGNIFICANT NUMBER OF THESE FAILURES. I FEEL THAT THIS COULD BE A SERIOUS PROBLEM WITH THE FORD TAURUS BECAUSE IT CAUSED AN EXPLOSIVE BLOWOUT OF THE TIRE AND HAD IT OCCURED AT HIGHWAY SPEED WOULD LIKELY HAVE RESULTED IN A SERIOUS CRASH. I THINK THAT THIS SHOULD BE LOOKED INTO AS A POSSIBLE DESIGN FLAW THAT COULD REQUIRE A RECALL OF THESE VEHICLES TO PREVENT THE DEATHS THAT ARE BOUND TO OCCURE IF THESE SPRINGS ARE INDEED FAULTY. *AK

Mileage: 65,000

WHILE DRIVING THE DRIVER'S SIDE FRONT COIL SPRING BROKE. THE SPRING PUNCTURED THE TIRE WHICH CAUSED IT TO DEFLATE. THE FRONT SUSPENSION LOCKED UP AND THE BEARING PLATE BLEW OUT WHICH BROKE THE STABILIZER LINK. *AK *NM

Mileage: 48,000

THE FRONT DRIVER COIL SPRING FAILED AND CUT THE TIRE IN HALF. THE SWAY BAR LINK AND THE SPEED SENSOR BROKE. DEALER INDICATED, NOTHING THEY COULD DO, ADVISED THE CONSUMER TO CALL THE MANUFACTURER. *AK *JB

Mileage: 53,581

I AM THE ORIGINAL OWNER OF A 2000 TAURUS WITH 83,000 KILOMETERS ON JAN 6TH WHEN I SAT IN MY VEHICLE I HEARD A LOUD NOISE IN THE LEFT FRONT OF MY CAR AND THE FRONT END DROPPED ONTO TO THE TIRE. IT WAS TOWED TO THE GARAGE WHERE THEY DISCOVERED THE FRONT COIL SPRING HAD BROKEN AND PUT A SLASH IN THE TIRE RENDERING IT UNUSABLE. I GOT MY CAR BACK ON JAN 9TH. SEVERAL DAYS LATER AND ABOUT 270 ADDITIONAL KILOMETERS THE CAR WAS NOW MAKING A STRANGE NOISE ON THE RIGHT FRONT SIDE OF THE VEHICLE. I MANAGED TO DRIVE IT BACK TO THE GARAGE CAREFULLY AND UPON INVESTIGATION IT WAS DISCOVERED THE RIGHT FRONT COIL SPRING WAS NOW BROKEN. THIS IS A CONCERN TO ME FIRSTLY BECAUSE IT COULD HAVE CAUSED A ACCIDENT ESPECIALLY ON THE LEFT HAD SIDE BY DRAGGING US INTO ONCOMING TRAFFIC AND AFTER AN INVESTIGATION NO ONE WOULD KNOW FOR SURE THE SPRING WAS THE ORIGINAL CAUSE OF THE ACCIDENT, MAYBE IT WOULD BE BLAMED ON THE TIRE. SECONDLY WITH THE COST OF THE TIRE THIS HAS COST ME OUT OF POCKET ROUGHLY $500 US FOR SOMETHING THAT IN MY OPINION WAS DEFECTIVE FROM RIGHT FROM THE DATE OF MANUFACTURE. ADDITIONAL CONCERNS ARE THAT NOT EVERYONE WILL REPORT THESE INCIDENTS AND THERE ARE MORE OF THESE VEHICLES OUT THERE AND THE METAL FATIGUE ISN'T GOING AWAY IT WILL ONLY GET WORSE. RA. *LA

DEFECTIVE COIL SPRING. *PH WHILE DRIVING 70 MPH THE FRONT COIL SPRING FAILED AND BROKE CAUSING THE VEHICLE'S TIRE TO RUB AND PRODUCT SMOKE. BOTH STRUTS, CV AXLE, AND TIRE HAD TO BE REPLACED AS WELL AS AN ALIGNMENT PERFORMED. THE SERVICE MANAGER AGREED THAT THIS WAS NOT A NORMAL REPAIR FOR A VEHICLE LESS THAN 4 YEARS OLD WITH 56,000 MILES. *TT *JB

Mileage: 55,800

WHILE BACKING OUT OF THE DRIVEWAY, THE CONSUMER HEARD A POPPING NOISE FROM THE REAR. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR ANALYSIS AND THE MECHANIC REPLACED BOTH COIL SPRINGS AND STRUTS DUE TO CORROSION.*AK *JB *NM

MAIN PROBLEM IS THE TRANSMISSION....IN REVERSE IT STARTS TO BUCK AND GRIND; MOTOR MOUNT ALSO FAILED

Mileage: 35,000

I HAVE A 2000 FORD TAURUS STATION WAGON WITH 62,000 MILES. I HAD A BLOW OUT ON MY FRONT PASSENGER TIRE. THE COIL SPRING HAD BROKEN AND RUBED AGAINST THE TIRE AND CAUSED THE BLOW OUT. FORTUNATELY IT HAPPENED 5 MIN BEFORE I WAS GOING ON TO THE INTERSTATE. FROM DOING SOME RESEARCH I HAVE FOUND THAT FORD NOTORIOUSLY HAS HAD PROBLEMS WITH THE COIL SPRINGS ON MANY MAKES. I AM ASLO HEARING THAT THE REAR SPRINGS ARE A PROBLEM ALSO FROM DIFFERENT GARAGES. THE FIRST ISSUE IS THE SAFETY OF THE INDIVIDUALS. THE OTHER ISSUE IS THIS IS COSTING ME ABOUT $400.00 TO $500.00. WHICH I CAN NOT AFFORD BEING SINGLE. *AK

Mileage: 62,000

MECHANICAL FAILURE OF SUBSTANDARD EQUIPMENT. THE DRIVER SIDE FRONT COIL SPRING ON MY 2000 FORD TAURUS SES SNAPPED AND PUNCTURED MY TIRE. I WAS IN MY DRIVEWAY, THANK GOODNESS. HAD THIS HAPPENED AT HIGHWAY SPEED, I AM CERTAIN I WOULD HAVE BEEN KILLED. FORD TOLD ME THEY COULD NOT HELP WITH REPAIR AND WERE NOT UNDER OBLIGATION AS NO RECALL HAD BEEN ISSUED FOR THAT YEAR, THOUGH THERE HAVE BEEN LARGE RECALLS FOR OTHER MODEL YEARS.*AK

MY TWO CHILDREN AND I GOT INTO MY 2000 FORD TAURAS ON DECEMBER 27, 2003. WE WERE GOING TO MY DAUGHTERS DOCTOR'S APPOINTMENT. I STARTED MY CAR AND PUT IT IN REVERSE. THE CAR BARELY MOVED, IT SEEMED STUCK. THEN WE HEARD AN EXPLOSION FROM THE FRONT END AND THE FRONT DRIVERS SIDE LOWERED. I GOT OUT OF THE CAR AND SAW MY DRIVER SIDE FRONT TIRE WAS FLAT. UPON TRYING TO CHANGE THE TIRE IT WAS DISCOVERED THAT THE FRONT COIL SPRING HAD BROKEN AND WAS EMBEDDED IN THE TIRE, EXPLAINING THE EXPLOSION WE HEARD. THE COIL SPRING PUT A 4 TO 6 INCH GASH IN MY TIRE. THANK GOD WE WERE IN THE DRIVEWAY AND NOT GOING DOWN THE ROAD!!!*AK

Mileage: 46,253

THE LEFT SIDE FRONT END SUSPENSION COIL SPRING SNAPPED ONE NIGHT WHILE PARKED ON A PAVED DRIVEWAY. *LA THE FAILURE CAUSED SUBSTANTIAL DAMAGE TO THE FRONT END COMPONENTS AND RUINED A TIRE. **NM

FRONT SUSPENSION SPRING ON THE DRIVER'S SIDE BROKE IN HALF AND PUNCTURED THE TIRE, RESULTING IN A BLOWOUT. THIS OCCURRED WHILE REVERSING.*AK

Mileage: 65,000

LEFT FRONT COIL SPRING BROKE WHILE DRIVING 55800 MILES ON VEHICLE. FAILURE CAUSED DESTRUCTION OF TWO STRUTS, CV AXLE, A TIRE, AND POSSIBLY AN ABS SENSOR. DRIVER HEARD A LOUND CLUNKING NOISE WHILE THE VEHICLE WAS IN MOTION ON INTERSTATE AT 70 MPH. EASILY COULD HAVE CAUSED THE VEHICLE TO CRASH. *AK

Mileage: 55,800

2003 FORD TAURUS THE FRONT SPRING BROKE AND PUNCTURED THE TIRE WHILE DRIVING. LUCKY FOR ME IT WAS JUST OUTSIDE MY HOME. IF THIS HAD BEEN THE HIGHWAY WHO KNOWS WHAT WOULD HAPPEN. THIS IS A SERIOUS MATTER! NO CAR 4 YEARS OLD SHOULD DO THIS. THE TIRE WAS COMPLETELY SHREDDED! I SEE A NUMBER OF THESE COMPLAINTS STARTING TO GROW IN 2003 AS THESE CARS BECOME STRESSED. THIS IS NOT SAFE FOR ANY FORD OWNER! PLEASE DO SOMETHING TO WARN PEOPLE THIS COULD HAPPEN! *LA

Mileage: 122,000

I OWN A 2000 TAURUS WAGON WITH 80,000 MILES AND IN EXCELLENT CONDITION. ABOUT 2 MONTHS AGO WHILE PARKED IN MY DRIVEWAY I PUT THE SHIFTER IN DRIVE, I ACCELERATED GENTLY, BUT THE CAR WOULD NOT MOVE FORWARD. I REACHED DOWN TO RELEASE THE EMERGENCY BRAKE, BUT IT WAS ALREADY RELEASED. I ACCELERATED HARD AND WITHIN MOVING FORWARD 6 INCHES I HEARD A BIG BANG AND THE RIGHT FRONT END DROPPED. THE COIL SPRING HAD BROKEN WHILE PARKED. WITHIN 1 MONTH THE CAR WAS PARKED IN THE DRIVEWAY, I PUT THE SHIFTER IN REVERSE, ACCELERATING GENTLY, THE CAR WOULD NOT MOVE, AND AGAIN I THOUGHT I HAD FORGOTTEN TO RELEASE THE EMERGENCY BRAKE. NO SUCH LUCK. I ACCELERATED MORE HEAVILY AND WITHIN 6 INCHES OF BACKING UP, I HEARD A BIG BANG AND THE LEFT FRONT DROPPED. THE EXACT SAME THING HAPPENED TO THE LEFT FRONT AS HAPPENED ON THE RIGHT FRONT. THE SPRINGS HAD BROKEN WHILE PARKED. THE SPEAR LIKE BROKEN END WAS AGAINST THE TIRE. WHEN I MOVED THE CAR THE SPRING PIERCED THE TIRE. I STILL HAVE THE SPRING AND TIRE FROM THE RIGHT FRONT. SINCE THE LEFT FRONT BROKE I STILL HAVE NOT MOVED THE CAR. *PH

Mileage: 82,000

THE LEFT REAR SPRING ON OUR 2000 FORD TAURUS FAILED. THE SHARP, JAGGED END OF THE BROKEN SPRING GOUGED THE INNER SIDEWALL OF THE LEFT REAR TIRE, BUT THE TIRE REMAINED INFLATED. WE DONT KNOW WHEN THE SPRING FAILED OR WHEN THE TIRE WAS DAMAGED. WE WERE UNAWARE OF THESE FAILURES, SO WE USED THE CAR NORMALLY  DRIVING IT AT HIGHWAY SPEED AS WELL AS IN TOWN. THIS IS A SERIOUS SAFETY PROBLEM. THE FORD DEALER DISCOVERED THE REAR SPRING FAILURE AND THE TIRE DAMAGE DURING A ROUTINE ANNUAL STATE SAFETY INSPECTION. WHEN I SEARCHED THE NHTSA WEBSITE, I LEARNED THAT TAURUS FRONT SPRING FAILURES WERE REPORTED AT ABOUT 45000 MILES BUT NO REAR SPRING FAILURES HAD BEEN REPORTED. WE REPLACED THE FRONT & REAR SPRINGS. OUR CAR WAS IN THE DEALERS REPAIR SHOP FOR 25 DAYS. FORD MOTOR COMPANY REFUSED TO COVER THE ENTIRE REPAIR COST. FORD DIDNT PROVIDE A LONER CAR. I DON'T KNOW IF FORD HAS A PROACTIVE PROGRAM TO ADDRESS THIS SERIOUS SAFETY PROBLEM. THE 2000 TAURUS SPRING FAILURES LISTED ON YOUR WEBSITE DOUBLED IN THE LAST THREE MONTHS. WHEN DO YOU PLAN TO ANNOUNCE THE DANGER OF THESE SUDDEN SPRING FAILURES? AT THIS POINT, IM UNEASY DRIVING OUR 2000 TAURUS EVEN WITH THE NEW SPRINGS. AND, IM REALLY UNCOMFORTABLE WHEN ANOTHER 1999 OR 2000 TAURUS PASSES US ON THE HIGHWAY. DO THE 2001, 2002, 2003 & 2004 TAURUS CARS HAVE THIS PROBLEM TOO? END YOU PICTURES OF THE GOUGED TIRE AND BROKEN SPRING. WHERE SHOULD WE SEND THEM? *AK

Mileage: 34,582

IN READING TH IS PARTICULAR COMPLAINT WAS ONE THAT I ALSO EXPERIENCE DAILY AND AGREE WITH ORIGINAL COMPLAINANT IN A BLANKET APPEAL TO THE FORD MOTOR CORP TO FIX ON A RECALL LIST SENT SOON.THIS IS A 6-PASSENGER RATED SEDAN. THIS PROBLEM HAS BEEN REPORTED TO THE DEALER SEVERAL TIMES, BUT DEALER SAYS NOTHING WRONG. LAST WEEK I PUT THE CAR UP ON A HOIST AND MADE A VISUAL INSPECTION MYSELF, AND FOUND DEFECTS THAT I BELIEVE WARRANT A RECALL. THE PROBLEM: WHENEVER I HAVE ONE OR TWO PASSENGERS IN THE BACK SEAT, THE REAR SUSPENSION MAKE CLUNKING NOISES. DURING MY INSPECTION, I FOUND THAT THE TORSION BAR IS TOO WEAK AND ALLOWS A THE CAR TO BOTTOM OUT WITH A FRAME CROSSMEMBER HITTING THE TORSION BAR. THIS HAPPENS ON BOTH TORSION BARS. THESE ARE PARTS THAT ARE NOT DESIGNED TO HIT EACH OTHER (NO RUBBER BUMP PADS). IN FACT, IF I WERE NOT SO CAREFUL, THIS BOTTOMING OUT COULD BREAK THE TORSION BAR A CAUSE THE CAR TO LOSE CONTROL. IN ADDITION, THERE IS EVIDENCE OF THE TAILPIPE RUBBING AGAINST THE LEFT TORSION BAR WHICH COULD EVENTUALLY CAUSE A CARBON MONOXIDE LEAK UNDER THE CABIN. ALSO, THERE IS A BRAKE LINE THAT IS BEING RUBBED AND WORN BECAUSE IT IS WEDGED AGAINST THE LEFT TORSION BAR AND WILL EVENTUALLY WEAR THROUGH. I FEEL THAT ALL OF THESE PROBLEMS SHOULD BE CORRECTED AT NO COST TO ME BY THE DEALER. THE WEAK TORSION BARS THAT ALLOW THE CAR TO BOTTOM OUT MAY NEED A RECALL TO REPLACE WITH STRONGER ONES. THIS IS AN EXTREME SAFETY HAZARD ESPECIALLY FOR THOSE WHO PURCHASED THIS CAR AS A FAMILY CAR AND REGULARLY PUT PEOPLE IN THE BACK SEAT. I WAS SURPRISED TO SEE THAT YOU DON'T HAVE THIS PROBLEM ON YOUR RECALL LIST ALREADY. JM. *AK

Mileage: 20,000

LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE LEFT FRONT TIRE. THE VEHICLE WAS SITTING IN THE PARKING LOT, WHEN SPRING BROKE.

Mileage: 69,000

THE VEHICLE ALIGNMENT WILL EAT OFF TIRE, CAUSING TREAD WEAR AND TEAR. *AK THE FRONT TIRE(S) HAD WORE OUT. THE DEALER SENT THE CONSUMER TO THE TIRE COMPANY AND THEY SENT THE CONSUMER BACK TO THE DEALER STATING IT WAS AN ALIGNMENT PROBLEM. THE TIRES WERE ROTATED AND SOON AFTER THE WIRES WERE SEEN EXTENDING OUT OF THE LEFT FRONT TIRE. THE CONSUMER REQUESTED REIMBURSEMENT. *SCC *JB

WHILE TRAVELING AT NORMAL SPEED TORSION BAR BROKE, CAUSING FRONT PASSENGER TIRE TO BLOWOUT. *AK

THE FRONT COIL SPRING SNAPPED AND SLICED THE TIRE. *AK THE CONSUMER PLACED THE VEHICLE IN REVERSE AND HEARD A LOUD NOISE. THE CONSUMER HAD GOTTEN OUT OF THE VEHICLE AND SAW THE FRONT DRIVER TIRE WAS FLAT. WHEN THE VEHICLE HAD TAKEN OFF, THE FRONT COIL SPRING HAD BROKE IN HALF AND ACTED AS A KNIFE AND SLICED THE TIRE. *SCC *JB

Mileage: 66,000

CONSUMER EXPERIENCED TWO BROKEN FRONT COIL SPRINGS. *PH WHILE DRIVING, THERE WAS A TERRIBLE NOISE COMING FROM THE FRONT END. WHEN THE CONSUMER LOOKED UNDER THE VEHICLE, HE FOUND TWO BROKEN FRONT COIL SPRINGS. *SCC *JB

Mileage: 46,000

I HAVE A 2000 FORD TAURUS WITH ABOUT 40,000 MILES, WHILE PULLING OUT OF THE DRIVEWAY ONE MORNING I HEARD A LOUD EXPLOSION, AT LEAST ONE FRONT COIL SPRING BROKE (THE DRIVER SIDE).*AK

Mileage: 40,000

WHILE DRIVING VEHICLE FISH TAILS. TOOK VEHICLE TO DEALER, AND DEALER SAID REAR STRUTS HAVE FAILED. *AK

Mileage: 39,622

MY WIFE WAS LEAVING WORK AND UPON SETTING IN THE CAR HEAR A LOAD NOISE, ON INVESTIGATION BY A AAA MECHANIC THE FRONT COIL SPRING ON THE DRIVER'S SIDE HAD BROKEN AND PUNCTURED THE TIRE. THE PLASTIC LINKAGE CONNECTING THE ANTI-SWAY BAR WAS ALSO BROKEN. IF THE CAR HAD BEEN MOVING IT WOULD HAVE WRECKED AND POSSIBLY ROLLED. I THOUGHT THIS HAD BEEN FIXED ON EARLIER MODELS OF THE TAURUS, I KNOW THERE WAS A RECALL TO PUT ANTI-PUNCTURE PROTECTION FROM BROKEN SPRINGS. *NLM

Mileage: 66,250

THE FRONT DRIVER SIDE COIL SPRING FAILED, AND PUNCTURED THE TIRE. *JB

Mileage: 55,800

I HAVE A FORD TARUS 2000, WITH 41,000 MILES, MY WIFE WENT TO DRIVE THE CAR AND BEFORE SHE STARTED THE CAR -THE CAR WAS STATIONARY- THERE WAS AN EXPLOSIVE SOUND IN THE FRONT DUE TO THE LEFT FRONT TIRE BLOWING OUT. I RAISED THE CAR WITH A JACK AND FOUND THE COIL SPRING HAD BROKEN APART AND WAS EMBEDDED IN THE TIRE. HAD SOMEONE BEEN DRIVING THE CAR AT 70 MPH IT IS QUITE LIKELY THE CAR WOULD HAVE ROLLED OVER. IF A SPRING FAILURE DOES HAPPEN WHILE THE CAR IS AT DRIVING VELOCITY AND CAUSES THE CAR TO WRECK IN ONE WAY OR ANOTHER, THE BROKEN SPRING WILL BE SEEN AS A RESULT OF THE CRASH AND NOT AS THE CAUSE OF THE CRASH. THE FORD PEOPLE TOLD ME THERE IS NO RECALL AND THAT THEY ARE ALLOWED 1% FAILURE RATE BEFORE A RECALL IS INITIATED. THE SPRING IS VERY CRITICAL TO STEERING AND TO ALLOW 10,000 FAILURES, A POSSIBLE 10,000 FATALITIES PER MILLION IS UNACCEPTABLE. *JB

Mileage: 41,000

THE STEERING WHEEL VIBRATED AT SPEEDS OF 40-50 MPH. ALSO THE AUTOMATIC TRANSMISSION DID NOT SEEM TO ENGAGE IN THE CORRECT GEAR.*JB

EXCESSIVE FRONT TIRE WEAR DUE TO DESIGN AND/OR MANUFACTURING DEFECT IN UPPER STRUT PLATE INSTALLATION, RESULTING IN IMPROPER ALIGNMENT/CHAMBER THAT CANNOT BE CORRECTED THROUGH REALIGNMENT. THIS CAN RESULT IN TIRE FAILURE, WITH OBVIOUS CATASTROPHIC RESULTS. TS

EXCESSIVE FRONT TIRE WEAR DUE TO DESIGN AND/OR MANUFACTURING DEFECT IN UPPER STRUT PLATE INSTALLATION, RESULTING IN IMPROPER ALIGNMENT/CHAMBER THAT CANNOT BE CORRECTED THROUGH REALIGNMENT. THIS CAN RESULT IN TIRE FAILURE, WITH OBVIOUS CATASTROPHIC RESULTS. TS

I HAVE OWNED MY 2002 FORD TAURUS FOR 32 MONTHS. DURING THIS TIME, I HAVE HADE THE THE BRAKE PEDAL SWITCH REPLACED TWICE, NEW REAR STRUTS, REPLACED AIRBAG SYSTEM. THE CAR IS NOW BACK AT FORD TO HAVE A NEW TRANSAXEL INSTALLED. THERE HAVE BEEN MORE THAN $5,000 IN REPAIRS TO THIS CAR WHICH HAS JUST OVER 60,000 MILES.

Mileage: 60,000

WHILE DRIVING THE VEHICLE AT SLOW SPEED THE STEERING WHEEL WILL ROCK SIDE TO SIDE VIBRATING HEAVILY AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE FRONT VIBRATION OF THE VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

TIRES: REPORTED VIBRATION , SHIMMY AND PULLING TO THE LEFT. TOOK TO DEALER 6/24/2000 (1829) MILES, BALANCED TIRES. ON 11/14/2000 (9061)MILES, 04/23/2001 (12871) BALANCED TIRES. FINALLY, 5/25/2001 (14518) REPLACED TWO FRONT TIRES. VIBRATION AND SHIMMY STOPPED BUT KEPT PULLING TO THE LEFT. ON 10/10/2001 (23876) MILES, CHARGED ME FOR ALIGNMENT, CAR STOPPED PULLING. TRANSMISSION: AT APPROXIMATELY 40800 MILES CAR HAD A NOTICEABLE SHUDDER WHILE GOING IN REVERSE. TOOK TO THE DEALER AND WAS TOLD IT WAS A CRACKED CASING AS NOTED IN TSB 15559 NHTSA NUMBER (630095) CAUSED BY MISS MANUFACTURE OF A PART. WAS INFORMED DEALER OR FORD MOTOR CO. WOULD NOT ASSIST WITH REPAIR COST TO EXCEED $1495. BRAKES: REPORTED BRAKE PROBLEM ON 5/25/2001 AND 10/10/2001 WHEN IT WAS SERVER, SHAKING AND CONTROL PROBLEMS WHEN STOPPING. DEALER CUT FRONT ROTORS WHICH WAS OUT OF SPEC.- PROBLEM IS BACK. FUEL: HAVE SMELLED GAS IN MY CAR MANY TIMES. BOUGHT TO DEALERS ATTENTION AND OF COURSE COULD NOT FIND ANYTHING. CAR IS TO HAVE 18 GAL. TANK BUT RUNS OUT OF GAS BEFORE THAT. GAS GAUGE READS EMPTY AT 12 GAL. AND WAS TOLD IT WAS BUILT TO BE THAT WAY. SEVERAL COMPLAINTS FILED WITH YOU ALSO DESCRIBE MY PROBLEMS. ODI NUMBERS 760669, 896396, 897642 AND 862471 ARE SOME. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**769760

Mileage: 23,876

I WAS ATTEMPTING A LANE CHANGE AT 75 MPH THE REAR END OF THE CAR CAME AROUND. I HAVE NOTICED THAT THE REAR OF THE CAR SLIDES VERY EASILY, I FEEL THIS IS AN ENGINEERING FLAW. I WAS IN A ACCIDENT THE AIRBAGS DID NOT DEPLOY AND I WAS IN THE HOSPITAL. I HAVE LOST MY CAR IN A PROBABLE TOTAL LOSS. I FEEL THAT THE REAR OF THE CAR WAS ENGINEERED INCORRECTLY. THE REAR OF THE CAR IS TOO LOOSE AND LOSES TRACTION ON TURNS TOO EASILY. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768219

Mileage: 43,198

VEHICLE HAS THREE SETS OF FRONT WHEEL BEARINGS REPLACED WITHIN A YEAR, BUT PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

THIS IS A 6-PASSENGER RATED SEDAN. THIS PROBLEM HAS BEEN REPORTED TO THE DEALER SEVERAL TIMES, BUT DEALER SAYS NOTHING WRONG. LAST WEEK I PUT THE CAR UP ON A HOIST AND MADE A VISUAL INSPECTION MYSELF AND FOUND DEFECTS THAT I BELIEVE WARRANT A RECALL. I TOOK ABOUT 35 PHOTOS AND CAN MAKE THEM AVAILABLE TO YOU. THE PROBLEM: WHENEVER I HAVE ONE OR TWO PASSENGERS IN THE BACK SEAT, THE REAR SUSPENSION MAKE CLUNKING NOISES. DURING MY INSPECTION, I FOUND THAT THE TORSION BAR IS TOO WEAK AND ALLOWS A THE CAR TO BOTTOM OUT WITH A FRAME CROSSMEMBER HITTING THE TORSION BAR. THIS HAPPENS ON BOTH TORSION BARS. THESE ARE PARTS THAT ARE NOT DESIGNED TO HIT EACH OTHER (NO RUBBER BUMP PADS). IN FACT, IF I WERE NOT SO CAREFUL, THIS BOTTOMING OUT COULD BREAK THE TORSION BAR A CAUSE THE CAR TO LOSE CONTROL. IN ADDITION, THERE IS EVIDENCE OF THE TAILPIPE RUBBING AGAINST THE LEFT TORSION BAR WHICH COULD EVENTUALLY CAUSE A CARBON MONOXIDE LEAK UNDER THE CABIN. ALSO, THERE IS A BRAKE LINE THAT IS BEING RUBBED AND WORN BECAUSE IT IS WEDGED AGAINST THE LEFT TORSION BAR AND WILL EVENTUALLY WEAR THROUGH. I FEEL THAT ALL OF THESE PROBLEMS SHOULD BE CORRECTED AT NO COST TO ME BY THE DEALER. THE WEAK TORSION BARS THAT ALLOW THE CAR TO BOTTOM OUT MAY NEED A RECALL TO REPLACE WITH STRONGER ONES. THIS IS AN EXTREME SAFETY HAZARD ESPECIALLY FOR THOSE WHO PURCHASED THIS CAR AS A FAMILY CAR AND REGULARLY PUT PEOPLE IN THE BACK SEAT. I WAS SURPRISED TO SEE THAT YOU DON'T HAVE THIS PROBLEM ON YOUR RECALL LIST ALREADY. I CAN SEND YOU PHOTOS AND/OR TAKE MY CAR TO AN NHTSA INSPECTION SITE FOR VERIFICATION OF THESE PROBLEMS.*AK

VEHICLE DRIFTS TO THE LEFT. DEALERSHIP HAS ATTEMTED TO FIX 5 TIMES.*AK

THERE IS A RATTLING NOISE WHEN GOING UP HILL. SOUNDS LIKE CAR IS GOING TO FALL APART. DEALER IS AWARE OF PROBLEM, BUT DOES NOT HAVE A SOLUTION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHEEL ALIGNMENT WAS OFF DUE TO CORROSION. ALL FOUR TIRES WERE WARPED, AND NEEDED TO BE REPLACED. DEALERSHIP WAS AWARE OF PROBLEM. *AK THE DEALER REPLACED REAR RIGHT AND LEFT SIDE LOWER CONTROL ARMS AND BUSHINGS TO CORRECT THE ALIGNMENT PROBLEM. THE DRIVER SIDE MIRROR HAD FAILED AND WAS INSTALLED BY THE DEALER. (CONTINENTAL TIRE SIZE P215/60R16) *YH

VEHICLE WAS GOING 25MPH AND HIT A POT HOLE. PASSENGER'S SIDE AIR BAG DEPLOYED. DEALER WAS NOTIFIED FOR APPOINTMENT.*AK

MY COMPLAINT ABOUT THE REAR SUSPENSION OF MY VEHICLE IS THAT THE BODY FRAME SUSPENDS DOWN OVER THE REAR TIRES CAUSING RUBBING WITH FRAME AND REAR TIRES. ALSO CAUSES EXHAUST SYSTEM TO VIBRATE AGAINST FLOORING OF VEHICLE.

THE FRONT END OF THE VEHICLE MAKES NOISE, DIPS, AND APPEARS TO LOCK UP AT STOP SIGNS AT THE END OF A DOWN HILL INCLINE, THE DEALER HAS REPLACED THE CATALYTIC CONVERTER, SHIFT CABLE, STABILIZER END LINKS, BRAKE PEDAL DEACTIVATOR SWITCH, AND DEALER HAS CLEANED VALVE BODY, BUT THE PROBLEM STILL PERSISTS, DEALER HAS ALSO CHECKED BRAKES SEVERAL TIMES, HOWEVER STATES THEY ARE GOOD. NLM

WHEN DRIVING VEHICLE SHAKES AND VIBRATES , WHEN APPLYING BRAKES STEERING WHEEL SHAKES. *AK

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE PULLS TO LEFT, CAUSE UNKNOWN. *AK THE CUSTOMER HAD BEEN TO THE DEALERSHIP 6 TIMES FOR THE VEHICLE VEERING TO THE LEFT. *YH

STABILIZER BAR IN THE REAR WHEELS BROKE AND THE REAR WHEELS WERE READY TO COME OFF OUR CAR. IF WE HAD NOT PULLED OFF THE FREEWAY EXACTLY WHEN WE DID, EVERYONE IN OUR AUTOMOBILE WOULD MOST LIKELY HAVE BEEN KILLED. THE LEFT REAR WHEEL STARTED COMING OFF APPROXIMATELY TWO BLOCKS AFTER WE EXITED THE FREEWAY. THE AUTOMOBILE WENT OUT OF CONTROL, AND WE HAD TO HAVE OUR BRAND NEW FORD TAURUS TOWED TO OUR CAR DEALERSHIP. OUR DEALER REFUSED TO TAKE OUR CAR BACK, AFTER OUR CAR HAD THREE SAFETY PROBLEMS, AND WE ARE NOW IN LITIGATION.*AK

I RECEIVED FMVSS NO 110- DOES THIS RESULT IN THIS PROBLEM WITH MY CAR. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK

STEERING WHEEL WILL SHIMMY AND VIBRATE WHEN DRIVING AT HIGHWAY SPEEDS AND ON FLAT SURFACE. IT IS NORMAL CHARACTERISTIC , DEFECT CANNOT BE FIXED. *AK DEALER TRIED TO FIX THE PROBLEM THREE TIMES WITHOUT SUCCESS. THE DEALER REPLACED HALF SHAFT SEVERAL TIMES TOO. *YH

WHEN IS LOADED 600LBS, WHEN TURNING OR DRIVING GET A RATTLING SOUND FROM BOTTOM REAR END. THIS GOES AWAY WHEN CAR IS UNLOADED.*AK

FOR THE RECORD: FRONT END HAS A SEVERE VIBRATION THAT IS COMING FROM THE ENGINE CRADLE, ESPEC. WHEN LIGHT BRAKING IS TAKING AFFECT OR WHEN EVER YOUR FOOIT IS ON THE BRAKE PEDAL. THIS IS MY SEVENTH TAURUS AND HAVE NEVER COME ACCROSS THIS BEFORE I SUSPECT THAT IT COULD BE STRUT VALVE THAT MIGHT BE PACKING. THE DEALER WILL ONLY TURN THE ROTOR OR OFFER TO BALANCE THE TIRES. THIS IS NOT THE PROBLEM SO I APT TO WAIT. THE SSYSMTOM ALSO FEELS LIKE YOU HAVE 80 PSI IN THE FRONT TIRES. I'M ALMOST POSITIE ITS STRUT REBONS/PRELOAD PACKING. THIS WILL BE A BIG CONCERN TO NEW OWERS AND IT IS NOT A ISOLATED CASE. THIS COULD LEAD TO MAJOR SUSPENSION DAMAME ALONG WITH IMPROPER HANDLING ESP. UNDER HIGH SPEED BRAKING. THE WHEEL IS NOT ABLE TO FOLLOW THE IMPERFECTIONS OF THE ROAD SURFACE THEREFORE THE CAR WILL HANDLE IN A VIOLENT MANNER. FORD SHOULD INVESTIGATE THIS AND RECALL THESE CARS BEFORE ACCEDENTS START OCCURRING.*AK

WHEN DRIVING BETWWEN 45 MPH-65 MPH STEERING WILL VIBRATE/ IT WILL SHAKE. ALSO, VIBRATION CAN BE FELT INSIDE THE VEHICLE. DEALER CLAIMED DEFECT WAS DUE TO TIRE PROBLEM. BUT, DEALER HAS BALANCED TIRES 4 TIMES, AND REPLACED ALL 4 TIRES, AND VIBRATION STILL OCCURS. IN ADDITION, BRAKE LIGHT HAS BECOME STUCK AND WILL NOT TURN OFF.*AK

WHEN VEHICLE IS LOADED WITH ABOUT 600 POUNDS AND WHEN TURNING/ DRIVING VEHICLE MAKES NOISE AT THE BOTTOM WHERE THE EXHAUST PIPE IS LOCATED. BUT, WHEN DRIVING ON THE HIGHWAY IT WON'T MAKE NOISE. APPARENTLY THE EXHAUST PIPE MAKES CONTACT WHENEVER TRAVELING OVER BUMPS IN THE ROAD. OWNER CONCERNED THAT DAMAGE COULD BE DONE TO THE PIPE. *AK *ML

CAMBER/CASTER FAILED CAUSING THE FRONT END TO BE OUT OF ALIGNMENT. NLM