28
Complaints
20
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints

Showing 20 of 28
Dec 10, 2023 Crash

My son was in an accident to where the whole front end was smashed and neither airbag deployed

Dec 10, 2023 Crash

My son was in an accident to where the whole front end was smashed and neither airbag deployed

Sep 18, 2019 118,500 mi

WHEN DRIVING ON MAIN ROAD MITCHELL ST. IN DOWNTOWN CADILLAC, THE AIRBAG LIGHT FLASHED AND STARTED ON SINCE. A FEW NIGHTS AFTER, WHEN STARTING THE CAR, IT WOULD NOT COME ON UNTIL MINUTES AFTER THE CAR STARTED. NOW, IT WILL STAY LIGHT FROM WHEN THE CAR IS RUNNING G UNTIL SHUT OFF.

Sep 18, 2019 118,500 mi

WHEN DRIVING ON MAIN ROAD MITCHELL ST. IN DOWNTOWN CADILLAC, THE AIRBAG LIGHT FLASHED AND STARTED ON SINCE. A FEW NIGHTS AFTER, WHEN STARTING THE CAR, IT WOULD NOT COME ON UNTIL MINUTES AFTER THE CAR STARTED. NOW, IT WILL STAY LIGHT FROM WHEN THE CAR IS RUNNING G UNTIL SHUT OFF.

Sep 6, 2019 Crash 87,000 mi

MY 79 YEAR OLD FATHER-IN-LAW WAS IN A TRAFFIC ACCIDENT YESTERDAY SEPTEMBER 5, 2019. HE WAS AT A STOP SIGN IN THE CITY OF PORTSMOUTH OHIO. UPON TAKING OFF FROM A STOP HE WAS HIT NOT BY ONE CAR BUT TWO CARS. MY FATHER IN LAW HAS HAD THIS CAR SINCE 2009 AND THEY HAVE ALWAYS TAKEN CARE OF IT. THEY ONLY HAVE THIS CAR. ANYWAY WHEN HE HIT NONE OF THE AIR BAGS DEPLOYED, NONE. HE HIT THE STEERING WHEEL SO HARD THAT WE THOUGHT HE WAS HAVING A HEART ATTACK.

Sep 6, 2019 Crash 87,000 mi

MY 79 YEAR OLD FATHER-IN-LAW WAS IN A TRAFFIC ACCIDENT YESTERDAY SEPTEMBER 5, 2019. HE WAS AT A STOP SIGN IN THE CITY OF PORTSMOUTH OHIO. UPON TAKING OFF FROM A STOP HE WAS HIT NOT BY ONE CAR BUT TWO CARS. MY FATHER IN LAW HAS HAD THIS CAR SINCE 2009 AND THEY HAVE ALWAYS TAKEN CARE OF IT. THEY ONLY HAVE THIS CAR. ANYWAY WHEN HE HIT NONE OF THE AIR BAGS DEPLOYED, NONE. HE HIT THE STEERING WHEEL SO HARD THAT WE THOUGHT HE WAS HAVING A HEART ATTACK.

Apr 1, 2019 Crash 150,000 mi

THE VEHICLE WAS IN MOTION AND STRUCK A VEHICLE IN FRONT OF IT AT 20 MPH AND NO AIRBAGS DEPLOYED

Apr 1, 2019 Crash 150,000 mi

THE VEHICLE WAS IN MOTION AND STRUCK A VEHICLE IN FRONT OF IT AT 20 MPH AND NO AIRBAGS DEPLOYED

Mar 27, 2019

I CHECK YEARLY FOR RECALLS ON ALL MY VEHICLES. IN 2016 I FOUND A RECALL ON THE DRIVER FRONTAL AIR BAG. I NOTIFIED GUSTAFSON FORD IN KEWANEE IL 61443 WHERE I PURCHASED MY VEHICLE . I PULLED UP THE RECALL ON MY PHONE AND SHOWED THEM THE RECALL. THEY TOLD ME THEY HAVEN'T RECEIVED ANYTHING FROM FORD REGARDING THIS SO UNTIL THEY DO THEY CAN NOT FIX IT. EVEN THOUGH CAN SEE FORD CLEARLY STATES A RECALL ON MY VEHICLE. AT THAT TIME MY CAR WAS 8/9YRS OLD. I'VE ASKED THEM A FEW TIMES SINCE THEN AND GOT THE SAME ANSWER FROM THEM NOW 2019 AND STILL THE RECALL I BROUGHT TO THEIR ATTENTION IIN 2016 IS STILL NOT FIXED.I ALSO DID NOT RECEIVE A LETTER FROM FORD INFORMING ME OF THE RECALL. WHAT DO I HAVE TO DO TO GET THIS FIXED ? I TRAVEL FOR MY JOB THROUGH OUT ILLINOIS AND IOWA A MINIMUM OF 800 MLS PER MONTH . WAS THE RECALL SENT TO GUSTAFSON FORD KEWANEE IL 61443? IF SO WHY DID THEY TELL ME THEY DON'T HAVE IT AND NOTHING CAN BE DONE UNTIL FORD SENDS THEM THIS NOTICE? PLEASE HELP!! THIS IS A MAJOR SAFETY ISSUE THAT NO ONE WANTS TO FIX. IF I'M HIT DRIVING 75MPH ON THE INTERSTATE I COULD BE SERIOUSLY INJURED OR EVEN KILLED ! THEN WHO WOULD TAKE CARE OF MY 3 CHILDREN AND 77YR OLD GRANDMOTHER? IT'S RIDICULOUS THAT THIS WAS BROUGHT TO GUSTAFSON FORD ATTENTION IN 2016 AND NOW 2019 STILL THE DEFECTIVE AIRBAG IS STILL IN MY CAR. PLEASE TELL ME WHAT I NEED TO DO TO FIX THIS RECALL. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mar 27, 2019

I CHECK YEARLY FOR RECALLS ON ALL MY VEHICLES. IN 2016 I FOUND A RECALL ON THE DRIVER FRONTAL AIR BAG. I NOTIFIED GUSTAFSON FORD IN KEWANEE IL 61443 WHERE I PURCHASED MY VEHICLE . I PULLED UP THE RECALL ON MY PHONE AND SHOWED THEM THE RECALL. THEY TOLD ME THEY HAVEN'T RECEIVED ANYTHING FROM FORD REGARDING THIS SO UNTIL THEY DO THEY CAN NOT FIX IT. EVEN THOUGH CAN SEE FORD CLEARLY STATES A RECALL ON MY VEHICLE. AT THAT TIME MY CAR WAS 8/9YRS OLD. I'VE ASKED THEM A FEW TIMES SINCE THEN AND GOT THE SAME ANSWER FROM THEM NOW 2019 AND STILL THE RECALL I BROUGHT TO THEIR ATTENTION IIN 2016 IS STILL NOT FIXED.I ALSO DID NOT RECEIVE A LETTER FROM FORD INFORMING ME OF THE RECALL. WHAT DO I HAVE TO DO TO GET THIS FIXED ? I TRAVEL FOR MY JOB THROUGH OUT ILLINOIS AND IOWA A MINIMUM OF 800 MLS PER MONTH . WAS THE RECALL SENT TO GUSTAFSON FORD KEWANEE IL 61443? IF SO WHY DID THEY TELL ME THEY DON'T HAVE IT AND NOTHING CAN BE DONE UNTIL FORD SENDS THEM THIS NOTICE? PLEASE HELP!! THIS IS A MAJOR SAFETY ISSUE THAT NO ONE WANTS TO FIX. IF I'M HIT DRIVING 75MPH ON THE INTERSTATE I COULD BE SERIOUSLY INJURED OR EVEN KILLED ! THEN WHO WOULD TAKE CARE OF MY 3 CHILDREN AND 77YR OLD GRANDMOTHER? IT'S RIDICULOUS THAT THIS WAS BROUGHT TO GUSTAFSON FORD ATTENTION IN 2016 AND NOW 2019 STILL THE DEFECTIVE AIRBAG IS STILL IN MY CAR. PLEASE TELL ME WHAT I NEED TO DO TO FIX THIS RECALL. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Jul 26, 2018 Crash 75,000 mi

CAR ACCIDENT AND BAG FAILED TO DEPLOY

Jul 26, 2018 Crash 75,000 mi

CAR ACCIDENT AND BAG FAILED TO DEPLOY

Jul 19, 2018 Crash 140,000 mi

I WAS DRIVING ON HIGHWAY 316 IN MY 2008 FORD TAURUS SEL AND I REAR ENDED A LARGE TRUCK AT A RED LIGHT. I WAS MOVING ABOUT 35-40 MPH. MY FRONT BUMPER AND HOOD WERE TORN APART VERY BADLY. BUT MY DRIVERS AIRBAG DID NOT DEPLOY. THIS MADE THE WHIPLASH ON MY NECK AND HEAD WAY WORSE THAN IT SHOULD HAVE BEEN.

Jul 19, 2018 Crash 140,000 mi

I WAS DRIVING ON HIGHWAY 316 IN MY 2008 FORD TAURUS SEL AND I REAR ENDED A LARGE TRUCK AT A RED LIGHT. I WAS MOVING ABOUT 35-40 MPH. MY FRONT BUMPER AND HOOD WERE TORN APART VERY BADLY. BUT MY DRIVERS AIRBAG DID NOT DEPLOY. THIS MADE THE WHIPLASH ON MY NECK AND HEAD WAY WORSE THAN IT SHOULD HAVE BEEN.

Apr 6, 2016 Crash 138,000 mi

TL* THE CONTACT OWNED A 2008 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED ON A SLIPPERY ROAD, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A FRACTURED NOSE, NECK INJURIES, AND A SEVERE CUT TO THE RIGHT EYELID THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

Apr 6, 2016 Crash 138,000 mi

TL* THE CONTACT OWNED A 2008 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED ON A SLIPPERY ROAD, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A FRACTURED NOSE, NECK INJURIES, AND A SEVERE CUT TO THE RIGHT EYELID THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

Jan 27, 2016 130,000 mi

THE AIR BAG LIGHT CAME ON IN PASSENGER SIDE AS NOT ON, MY CAR THEN STARTED TO SLOW WHILE I WAS ON THE HIGHWAY, AND JERKED A BIT, WOULD NOT GO WHEN I HIT THE GAS PETAL, HAD TO PULL IN AND ABOUT 10 MIN OF TURNING CAR ON AND OFF, LIGHT FOR AIRBAG WENT OUT AND CAR WAS FINE. ALTHOUGH AT TIMES LIGHT STILL COMES ON FOR AIRBAG ON PASSENGER SIDE BUT CAR HAS NOT STALLED

Jan 27, 2016 130,000 mi

THE AIR BAG LIGHT CAME ON IN PASSENGER SIDE AS NOT ON, MY CAR THEN STARTED TO SLOW WHILE I WAS ON THE HIGHWAY, AND JERKED A BIT, WOULD NOT GO WHEN I HIT THE GAS PETAL, HAD TO PULL IN AND ABOUT 10 MIN OF TURNING CAR ON AND OFF, LIGHT FOR AIRBAG WENT OUT AND CAR WAS FINE. ALTHOUGH AT TIMES LIGHT STILL COMES ON FOR AIRBAG ON PASSENGER SIDE BUT CAR HAS NOT STALLED

Mar 4, 2015 Crash

TL* THE CONTACT OWNS A 2008 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 15 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLIPPED ON ICE. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CHEEK AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Mar 4, 2015 Crash

TL* THE CONTACT OWNS A 2008 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 15 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLIPPED ON ICE. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CHEEK AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Jun 12, 2014 Crash 110,000 mi

I WAS DRIVING BACK HOME FROM DROPPING OFF MY SON AT SCHOOL WHEN I FELT LIKE I WAS GOING TO FAINT I WAS UNABLE TO STOP THE CAR IN TIME WHEN I PASSED OUT WHILE DRIVING , I HIT AN ELECTRICAL POST HEAD ON MY AIR BAGS DIDN'T DEPLOY AND I SUFFERED HEAD TRAUMA AND BRUISING ON MY FACE ARMS AND CHEST. *TR

Jun 12, 2014 Crash 110,000 mi

I WAS DRIVING BACK HOME FROM DROPPING OFF MY SON AT SCHOOL WHEN I FELT LIKE I WAS GOING TO FAINT I WAS UNABLE TO STOP THE CAR IN TIME WHEN I PASSED OUT WHILE DRIVING , I HIT AN ELECTRICAL POST HEAD ON MY AIR BAGS DIDN'T DEPLOY AND I SUFFERED HEAD TRAUMA AND BRUISING ON MY FACE ARMS AND CHEST. *TR

Feb 10, 2012 Crash 36,000 mi

FRONT AIR BAGS DID NOT DEPLOY IN FRONTAL CRASH AT 50 MPH, SIDE CURTAIN DID DEPLOY HOWEVER FRONT END OF AUTO WAS DESTROYED. *TR

Feb 10, 2012 Crash 36,000 mi

FRONT AIR BAGS DID NOT DEPLOY IN FRONTAL CRASH AT 50 MPH, SIDE CURTAIN DID DEPLOY HOWEVER FRONT END OF AUTO WAS DESTROYED. *TR

Aug 21, 2011 Crash 48,000 mi

DRIVING 2 LANE ROAD HEADING EAST, SAW A CAR ON THE OUR RIGHT TRYING TO COME OUT OF DRIVE, KEPT GOING BACK AND FORTH FINALLY GAVE UP, BY THE TIME WE TURNED TO LOOK STRAIGHT A TRUCK HAD STOPPED WITH HIS DIRECTIONALS WANTING TO GO LEFT INTO HIS DRIVE, WE HIT HIM. SEAT BELTS WERE ON, BUT THE AIR BAGS DID NOT DEPLOY..HUSBAND DRIVING, GOT A WARNING FROM POLICE, FAILURE TO STOP PROPERLY. WE WERE SORE FROM IMPACT DUE TO SEAT BELTS BUT THE TRUCK DRIVING WENT TO HOSPITAL FOR A CHECK-UP, WE DIDN'T. CAR WAS TOTALED BY THE AUTO BODY SHOP... *TR

Aug 21, 2011 Crash 48,000 mi

DRIVING 2 LANE ROAD HEADING EAST, SAW A CAR ON THE OUR RIGHT TRYING TO COME OUT OF DRIVE, KEPT GOING BACK AND FORTH FINALLY GAVE UP, BY THE TIME WE TURNED TO LOOK STRAIGHT A TRUCK HAD STOPPED WITH HIS DIRECTIONALS WANTING TO GO LEFT INTO HIS DRIVE, WE HIT HIM. SEAT BELTS WERE ON, BUT THE AIR BAGS DID NOT DEPLOY..HUSBAND DRIVING, GOT A WARNING FROM POLICE, FAILURE TO STOP PROPERLY. WE WERE SORE FROM IMPACT DUE TO SEAT BELTS BUT THE TRUCK DRIVING WENT TO HOSPITAL FOR A CHECK-UP, WE DIDN'T. CAR WAS TOTALED BY THE AUTO BODY SHOP... *TR

May 29, 2008 200 mi

TL*THE CONTACT OWNS A 2008 FORD TAURUS. SINCE THE VEHICLE WAS PURCHASED, IT HAS BEEN RETURNED TO THE DEALER TWICE. THE AIR BAG LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG WAS DEACTIVATED WHEN A PASSENGER IS SEATED IN THE FRONT SEAT. EACH TIME THE DEALER ATTEMPTS TO REPAIR THE FAILURE, THEY ARE UNABLE TO IDENTIFY THE CAUSE. THE CURRENT MILEAGE WAS 2,300 AND FAILURE MILEAGE WAS 200.

May 29, 2008 200 mi

TL*THE CONTACT OWNS A 2008 FORD TAURUS. SINCE THE VEHICLE WAS PURCHASED, IT HAS BEEN RETURNED TO THE DEALER TWICE. THE AIR BAG LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG WAS DEACTIVATED WHEN A PASSENGER IS SEATED IN THE FRONT SEAT. EACH TIME THE DEALER ATTEMPTS TO REPAIR THE FAILURE, THEY ARE UNABLE TO IDENTIFY THE CAUSE. THE CURRENT MILEAGE WAS 2,300 AND FAILURE MILEAGE WAS 200.