10
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints

Showing 10 of 10
Feb 14, 2024 100,000 mi

The contact owns a 2018 Ford Taurus. The contact stated while driving at an undisclosed speed, the rear end of the vehicle shifted while depressing the brake pedal hard. No warning light was illuminated. The vehicle was taken to a local mechanic who informed the contact there was a recall for the failure. The contact called the dealer however, the dealer informed the contact that the vehicle was not part of the recall. The vehicle was not repaired due to cost. The contact referenced NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Feb 14, 2024 100,000 mi

The contact owns a 2018 Ford Taurus. The contact stated while driving at an undisclosed speed, the rear end of the vehicle shifted while depressing the brake pedal hard. No warning light was illuminated. The vehicle was taken to a local mechanic who informed the contact there was a recall for the failure. The contact called the dealer however, the dealer informed the contact that the vehicle was not part of the recall. The vehicle was not repaired due to cost. The contact referenced NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

Jan 4, 2023 17,500 mi

The contact owns a 2018 Ford Taurus. The contact stated that while having a routine oil change at the local dealer, she was informed that the driver’s and passenger’s side rear toe links needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred her to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 20V072000 (Suspension). The approximate failure mileage was 17,500.

Jan 4, 2023 17,500 mi

The contact owns a 2018 Ford Taurus. The contact stated that while having a routine oil change at the local dealer, she was informed that the driver’s and passenger’s side rear toe links needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred her to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 20V072000 (Suspension). The approximate failure mileage was 17,500.

Oct 14, 2022 Crash

Rear adjustable lataral arm and ball joint (RH) on rear wheel broke, while driving spun car in the road. Had to replace part and take vehicle to Ford dealership to get car allined and have car inspected for other damage. Purchased from Oreilly Auto Parts. Part number 2CB40582 $103.99. Precision Lateral Arm and Joint. Took vehicle to Vallery Ford Waverly Ohio. for allinment $90.04 on 08/18/2022. 2018 Ford Taurus SEL. 72715 miles.

Oct 14, 2022 Crash

Rear adjustable lataral arm and ball joint (RH) on rear wheel broke, while driving spun car in the road. Had to replace part and take vehicle to Ford dealership to get car allined and have car inspected for other damage. Purchased from Oreilly Auto Parts. Part number 2CB40582 $103.99. Precision Lateral Arm and Joint. Took vehicle to Vallery Ford Waverly Ohio. for allinment $90.04 on 08/18/2022. 2018 Ford Taurus SEL. 72715 miles.

Aug 16, 2021 44,000 mi

The contact owns a 2018 Ford Taurus. The contact stated that while driving at various speeds, the contact lost control of the vehicle upon depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic who informed him that the failure was caused by a fractured rear suspension toe link. Upon investigation, the contact discovered NHTSA Campaign Number: 20V072000 (Suspension) which he linked to the failure however, his vehicle was not included in the recall. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.

Aug 16, 2021 44,000 mi

The contact owns a 2018 Ford Taurus. The contact stated that while driving at various speeds, the contact lost control of the vehicle upon depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic who informed him that the failure was caused by a fractured rear suspension toe link. Upon investigation, the contact discovered NHTSA Campaign Number: 20V072000 (Suspension) which he linked to the failure however, his vehicle was not included in the recall. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.

Jun 9, 2021 40,158 mi

The contact owns a 2018 Ford Taurus. The contact stated that while the vehicle was at the dealer for routine oil service, the dealer noticed that a tow link was worn and advised the contact that the rear tow links needed to be replaced. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign number: 20V072000 (Suspension). The vehicle was not repaired. The failure mileage was 40,158.

Jun 9, 2021 40,158 mi

The contact owns a 2018 Ford Taurus. The contact stated that while the vehicle was at the dealer for routine oil service, the dealer noticed that a tow link was worn and advised the contact that the rear tow links needed to be replaced. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign number: 20V072000 (Suspension). The vehicle was not repaired. The failure mileage was 40,158.