High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
RECALLED PART FAILED CAUSING DAMAGE TO OTHER PARTS ON VEHICLE, FORD MOTOR COMPANY REFUSES TO REPAIR THE DAMAGE - NO RECALL NOTIFIACTIONS SENT - WE ARE NOT ORIGINAL OWNERS OF VEHICLE
RECALLED PART FAILED CAUSING DAMAGE TO OTHER PARTS ON VEHICLE, FORD MOTOR COMPANY REFUSES TO REPAIR THE DAMAGE - NO RECALL NOTIFIACTIONS SENT - WE ARE NOT ORIGINAL OWNERS OF VEHICLE
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting from 1st gear to 2nd gear. There was no warning light illuminated. The contact stated that while slowing down the transmission downshifted smoothly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact used a hand scanner but was unable to retrieve a fault code. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting from 1st gear to 2nd gear. There was no warning light illuminated. The contact stated that while slowing down the transmission downshifted smoothly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact used a hand scanner but was unable to retrieve a fault code. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
Initially my van began with a simple engine stall and total electrical failure while driving down the highway. The check engine light came on and the van was taken to the dealer to explore the problem. Multiple codes were found and were fixed which included coils, O2 sensors, fuel pump control module and several other things. Then a few days after picking the van up from the shop it had another engine stall while driving and check engine light. After taking it to the auto shop we informed of additional codes and problems which include catalytic converters, new battery, new alternator, and other things. Picked the vehicle from dealer and a few hours later the engine light came on along with engine stall while driving. I took it back to the dealer and I report problems with poor engine performance vehicle misfiring, rough running, poor fuel performance, check engine light, several engine stalls. Dealer diagnosed the van with needing a new Powertrain Control Module. Repairs were completed and upon picking the van up from the dealer the van wouldn't start, and dealer diagnosed the van with a bad fuel pump. To date we have spent over 30K in repairs, nearly 4 vehicle accidents due to engine failures, over 4 vehicle tow's, 5 battery replacements, and the van is currently awaiting new fuel pump replacement.
Initially my van began with a simple engine stall and total electrical failure while driving down the highway. The check engine light came on and the van was taken to the dealer to explore the problem. Multiple codes were found and were fixed which included coils, O2 sensors, fuel pump control module and several other things. Then a few days after picking the van up from the shop it had another engine stall while driving and check engine light. After taking it to the auto shop we informed of additional codes and problems which include catalytic converters, new battery, new alternator, and other things. Picked the vehicle from dealer and a few hours later the engine light came on along with engine stall while driving. I took it back to the dealer and I report problems with poor engine performance vehicle misfiring, rough running, poor fuel performance, check engine light, several engine stalls. Dealer diagnosed the van with needing a new Powertrain Control Module. Repairs were completed and upon picking the van up from the dealer the van wouldn't start, and dealer diagnosed the van with a bad fuel pump. To date we have spent over 30K in repairs, nearly 4 vehicle accidents due to engine failures, over 4 vehicle tow's, 5 battery replacements, and the van is currently awaiting new fuel pump replacement.
Driveshaft coupler failed after they installed a provisional fix on 2018, today they are fixing the problem with a solution but since they did a provisional fix they dont want to fix it at dealer
Driveshaft coupler failed after they installed a provisional fix on 2018, today they are fixing the problem with a solution but since they did a provisional fix they dont want to fix it at dealer
The contact owns a 2015 Ford Transit. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission and driveshaft were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 202,000.
The contact owns a 2015 Ford Transit. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission and driveshaft were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 202,000.
Unexpected downshifting on the highway at 60mph. Caused my back tires to skid.
Unexpected downshifting on the highway at 60mph. Caused my back tires to skid.
Transmission randomly down shift on highway almost sending me into guard rail at 70 mph transmission read code of output speed sensor and it is the same issue that has been recalled in the same year f150 with the same transmission and part. Please I pray you recall this part before someone or a family lose their life! It is a known issue and a known failure in these transmissions there is no reason this is not a recall it was recalled in the f150 for a reason to save lives so please save more by recalling this transmissions and part
Transmission randomly down shift on highway almost sending me into guard rail at 70 mph transmission read code of output speed sensor and it is the same issue that has been recalled in the same year f150 with the same transmission and part. Please I pray you recall this part before someone or a family lose their life! It is a known issue and a known failure in these transmissions there is no reason this is not a recall it was recalled in the f150 for a reason to save lives so please save more by recalling this transmissions and part
Driveline issue
Driveline issue
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that there was an abnormal banging sound underneath the vehicle. The contact stated that the vehicle stalled with several unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the drive shaft flexible coupling had cracked and caused damages to the undercarriage, suspension, fuel line, and motor mounts of the vehicle. The contact was made aware of NHTSA Campaign Number: 19V767000 (Power Train). The contact was informed by the dealer that the vehicle exceeded the 40,000-mile limit set by the manufacturer in the recall for driving the vehicle prior to having had a permanent repair completed. The contact stated that the vehicle was no longer eligible for the repair. The vehicle was not repaired. The contact stated that he was not aware of the recall. The manufacturer was informed of the failure and denied the recall repair. The failure mileage was approximately 135,000.
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that there was an abnormal banging sound underneath the vehicle. The contact stated that the vehicle stalled with several unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the drive shaft flexible coupling had cracked and caused damages to the undercarriage, suspension, fuel line, and motor mounts of the vehicle. The contact was made aware of NHTSA Campaign Number: 19V767000 (Power Train). The contact was informed by the dealer that the vehicle exceeded the 40,000-mile limit set by the manufacturer in the recall for driving the vehicle prior to having had a permanent repair completed. The contact stated that the vehicle was no longer eligible for the repair. The vehicle was not repaired. The contact stated that he was not aware of the recall. The manufacturer was informed of the failure and denied the recall repair. The failure mileage was approximately 135,000.
Ford performed a safety recall for driveshaft repair and the recall was performed - as a result of the upgraded parts (first section of driveshaft and ujoint) installed due to the recall, the driveshaft is out of balance due to the newly changed design of the driveline (going from a giubo joint to a ujoint). The vehicle now needs the rest of the driveshaft balanced (a ~15ft long driveshaft) as a result of the recall - this poses a safety issue because it could make the carrier bearings fail at any minute of operation
Ford performed a safety recall for driveshaft repair and the recall was performed - as a result of the upgraded parts (first section of driveshaft and ujoint) installed due to the recall, the driveshaft is out of balance due to the newly changed design of the driveline (going from a giubo joint to a ujoint). The vehicle now needs the rest of the driveshaft balanced (a ~15ft long driveshaft) as a result of the recall - this poses a safety issue because it could make the carrier bearings fail at any minute of operation
Vehicle will randomly downshift into first gear at 40mph almost caused me to lose control
Vehicle will randomly downshift into first gear at 40mph almost caused me to lose control
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
TRANSMISSION DOWNSHIFTS TO FIRST GEAR FROM ANY GEAR AT ANYTIME. I have to stop and restart truck (VAN). Sometimes it will have to sit for several days before it works again. This is a ford transit f250 van with the 6 speed automatic transmission. This started around 30,000 miles. 2015 FORD TK EPO. I bought this brand new. This happens a lot, Thanks
TRANSMISSION DOWNSHIFTS TO FIRST GEAR FROM ANY GEAR AT ANYTIME. I have to stop and restart truck (VAN). Sometimes it will have to sit for several days before it works again. This is a ford transit f250 van with the 6 speed automatic transmission. This started around 30,000 miles. 2015 FORD TK EPO. I bought this brand new. This happens a lot, Thanks
Torque Converter Shutter at 66,000 miles (code P0741) on 2015 Transit T-250 Diesel
Torque Converter Shutter at 66,000 miles (code P0741) on 2015 Transit T-250 Diesel
This vehicle (along with a few others) went to Preston Ford West in Randallstown, MD for recall 19S38/19V767. The recall specifically states, "RESULTING IN DRIVELINE NOISE AND VIBRATION." Once one of the other vans were picked up from the dealer, we experienced this issue at about 40mph. Our normal mechanic told us that it had a failing driveshaft. When the 3rd vehicle experience the problem (this van), I took it back to the dealer, who claimed that a bent rim was the issue. After the bent rim was fixed, I drove it & experienced the same vibrations from when it went in originally. After arguing with the staff & waiting 3 months, I am being billed for a new axle. Then our normal mechanic had to replace the wheel hub due to poor work done by the dealer. I opened a case with Ford Motor Company ([XXX]) but Ford is actually like there is nothing that they can do. I have spent almost $4k due to this recall & the Ford dealership's lack of knowledge of the products that they sell Attached is just one of the 2 Ford invoices & does not include the repair by our competent independent mechanic (any vehicles vehicles that our mechanic fixed run smoothly) Also attempted to call NHSTA with this info, but the rep was more interested in talking over me that allowed her to do nothing than helping to resolve a solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This vehicle (along with a few others) went to Preston Ford West in Randallstown, MD for recall 19S38/19V767. The recall specifically states, "RESULTING IN DRIVELINE NOISE AND VIBRATION." Once one of the other vans were picked up from the dealer, we experienced this issue at about 40mph. Our normal mechanic told us that it had a failing driveshaft. When the 3rd vehicle experience the problem (this van), I took it back to the dealer, who claimed that a bent rim was the issue. After the bent rim was fixed, I drove it & experienced the same vibrations from when it went in originally. After arguing with the staff & waiting 3 months, I am being billed for a new axle. Then our normal mechanic had to replace the wheel hub due to poor work done by the dealer. I opened a case with Ford Motor Company ([XXX]) but Ford is actually like there is nothing that they can do. I have spent almost $4k due to this recall & the Ford dealership's lack of knowledge of the products that they sell Attached is just one of the 2 Ford invoices & does not include the repair by our competent independent mechanic (any vehicles vehicles that our mechanic fixed run smoothly) Also attempted to call NHSTA with this info, but the rep was more interested in talking over me that allowed her to do nothing than helping to resolve a solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train). Additionally, the contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while the driver was driving at an undisclosed speed, he heard a loud stomping sound, and it seemed that a part had detached underneath the vehicle and was banging against the subframe. The driver depressed the brake pedal, but the vehicle failed to respond. The driver was able to pull to the median and engaged the electric parking brake to stop the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the driveshaft had detached, twisted, and damaged the brake lines. The mechanic replaced the brake lines, the driveshaft, the shaft seal, and couplings, and two fuel tubes. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 157,500.
The contact owns a 2015 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train). Additionally, the contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while the driver was driving at an undisclosed speed, he heard a loud stomping sound, and it seemed that a part had detached underneath the vehicle and was banging against the subframe. The driver depressed the brake pedal, but the vehicle failed to respond. The driver was able to pull to the median and engaged the electric parking brake to stop the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the driveshaft had detached, twisted, and damaged the brake lines. The mechanic replaced the brake lines, the driveshaft, the shaft seal, and couplings, and two fuel tubes. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 157,500.
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 40 MPH or at various speeds, the vehicle would make an abnormal sound from the rear axle. The contact stated no warning light was illuminated. The contact stated that the vehicle would also vibrate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear axle seal needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train), which the contact stated that the dealer had performed the recall repair on the vehicle. The failure mileage was approximately 98,000.
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 40 MPH or at various speeds, the vehicle would make an abnormal sound from the rear axle. The contact stated no warning light was illuminated. The contact stated that the vehicle would also vibrate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear axle seal needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train), which the contact stated that the dealer had performed the recall repair on the vehicle. The failure mileage was approximately 98,000.
The contact owns a 2015 Ford Transit. The contact stated while driving 20-40 MPH the vehicle started shaking uncontrollably. The contact accelerated and as the vehicle stopped shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the carrier bearing needed to be replaced and that the vehicle was not under recall. The contact was advised to contact the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.
The contact owns a 2015 Ford Transit. The contact stated while driving 20-40 MPH the vehicle started shaking uncontrollably. The contact accelerated and as the vehicle stopped shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the carrier bearing needed to be replaced and that the vehicle was not under recall. The contact was advised to contact the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.
The contact owns a 2015 Ford Transit. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound detected. There were no warning lights illuminated. The local dealer was contacted but was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V767000 Power Train) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
The contact owns a 2015 Ford Transit. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound detected. There were no warning lights illuminated. The local dealer was contacted but was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V767000 Power Train) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
On Jan.17th, 2022,the Driveshaft Flexible Coupling separated at Highway speed, taking out my Fuel Lines and severely damaging the Transmission and other under-body components. (Safety Recall Notice 19S38 / NHTSA Recall 19V-767) On May 19th, 2022, I received my 1st phone call from Todd-Judy Ford, Marmet, SC. w/Service Estimate for $5,725.75 of repairs he claimed necessary that would NOT BE COVERED BY FORD. , I know the guy was trying to pad the bill. I told him to talk to Ford Pro. On July,25th, 2022 Todd-Judy Ford called to inform me that my Van was “ready to go,” “completely fixed” I left Sept. 9th, 2022 driving over 500 miles, to Todd-Judy Ford. Once there they started telling me about all the new parts they put into my Van, saying “You’ve got a “New Transmission,” at which point I interrupted him, saying that I knew it was a New Transmission “Case,” not a “New Transmission.” He then proceeded to explain that when they got the “New Case”, the Trans. Tech. inspects all the parts from my Trans., replacing anything it needs, while re-assembling into the “New Case.” He claims that it’s a “Rebuilt” Transmission! So, I ask, “Is there a Warranty on it, then?” To which he replies “Yes there is!” I looked at the paperwork and saw quite a few parts listed as used, which are obviously Transmission Components. I also see “Rebuilt Transmission” listed twice as Corrections! My Van had a "Dead Battery" and a "massive exhaust leak". On Nov. 17th, 2022, just 51 days after picking up my Van, the Transmission failed! Towed to Rock-Hill Ford SC. It threw a Code of P0731, which is “Gear 1 Incorrect Ratio.” Multiple teeth from a gear sheared off. Ford Pro (Customer Service) then said “We can’t offer you any “Financial Assistance” on this repair. She said something else, about not having any other “Programs” to offer. I had never asked for Financial Assistance! I asked for the Transmission to be repaired under the Warranty from 51 day previous! Rock Hill Ford wants $9,806.09.
On Jan.17th, 2022,the Driveshaft Flexible Coupling separated at Highway speed, taking out my Fuel Lines and severely damaging the Transmission and other under-body components. (Safety Recall Notice 19S38 / NHTSA Recall 19V-767) On May 19th, 2022, I received my 1st phone call from Todd-Judy Ford, Marmet, SC. w/Service Estimate for $5,725.75 of repairs he claimed necessary that would NOT BE COVERED BY FORD. , I know the guy was trying to pad the bill. I told him to talk to Ford Pro. On July,25th, 2022 Todd-Judy Ford called to inform me that my Van was “ready to go,” “completely fixed” I left Sept. 9th, 2022 driving over 500 miles, to Todd-Judy Ford. Once there they started telling me about all the new parts they put into my Van, saying “You’ve got a “New Transmission,” at which point I interrupted him, saying that I knew it was a New Transmission “Case,” not a “New Transmission.” He then proceeded to explain that when they got the “New Case”, the Trans. Tech. inspects all the parts from my Trans., replacing anything it needs, while re-assembling into the “New Case.” He claims that it’s a “Rebuilt” Transmission! So, I ask, “Is there a Warranty on it, then?” To which he replies “Yes there is!” I looked at the paperwork and saw quite a few parts listed as used, which are obviously Transmission Components. I also see “Rebuilt Transmission” listed twice as Corrections! My Van had a "Dead Battery" and a "massive exhaust leak". On Nov. 17th, 2022, just 51 days after picking up my Van, the Transmission failed! Towed to Rock-Hill Ford SC. It threw a Code of P0731, which is “Gear 1 Incorrect Ratio.” Multiple teeth from a gear sheared off. Ford Pro (Customer Service) then said “We can’t offer you any “Financial Assistance” on this repair. She said something else, about not having any other “Programs” to offer. I had never asked for Financial Assistance! I asked for the Transmission to be repaired under the Warranty from 51 day previous! Rock Hill Ford wants $9,806.09.
The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, there was a vibration coming from the floorboard and rear of the vehicle. The vehicle was taken to the local dealer who diagnosed that the rear driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the manufacturers extended service program but the failure reoccurred. The failure mileage was 80,000.
The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, there was a vibration coming from the floorboard and rear of the vehicle. The vehicle was taken to the local dealer who diagnosed that the rear driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the manufacturers extended service program but the failure reoccurred. The failure mileage was 80,000.
The contact owns a 2015 Ford Transit. The contact stated that while her husband was driving 20-40 MPH, the vehicle started shaking. The contact stated no warning light was illuminated. The driver began to depress the accelerator pedal and after exceeding 45 MPH, the vehicle stopped shaking. The contact took the vehicle to the local dealer, where it was diagnosed with needing all four tires to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic and was informed that the torsional damper kit needed to be replaced. The vehicle was being repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Transit. The contact stated that while her husband was driving 20-40 MPH, the vehicle started shaking. The contact stated no warning light was illuminated. The driver began to depress the accelerator pedal and after exceeding 45 MPH, the vehicle stopped shaking. The contact took the vehicle to the local dealer, where it was diagnosed with needing all four tires to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic and was informed that the torsional damper kit needed to be replaced. The vehicle was being repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ford Transit. The contact stated that while driving 45 MPH, the vehicle failed to stop upon depression of the brake pedal without warning. The contact was forced to use the parking brake to stop the vehicle. Due to the failure, the contact initially had the vehicle towed to an independent mechanic where they diagnosed the vehicle with a defective driveshaft which was linked to NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was then towed to the dealer where they confirmed the failure but informed the contact that the recall repair had to wait for an approval from the manufacturer. The manufacturer was notified of the failure but offered no additional assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000.
The contact owns a 2015 Ford Transit. The contact stated that while driving 45 MPH, the vehicle failed to stop upon depression of the brake pedal without warning. The contact was forced to use the parking brake to stop the vehicle. Due to the failure, the contact initially had the vehicle towed to an independent mechanic where they diagnosed the vehicle with a defective driveshaft which was linked to NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was then towed to the dealer where they confirmed the failure but informed the contact that the recall repair had to wait for an approval from the manufacturer. The manufacturer was notified of the failure but offered no additional assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000.
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We repaired brakes on this vehicle that is owned by one of our customers business. When you replace rear brake rotors on these vans the caliper bracket mounting bolts and the bolts that hold the rotors to the axle and the differential must be replaced. They are torque to yield bolts and only one use is permitted. We have several vehicle in fleets that we work on that have these same vans. We had always used the Ford replacement bolts and had no issues. NAPA started stocking a Dorman supplied bolts for the rotors to be attached. The part number for the NAPA parts are 92601271. The bolts sheared off on the right rear and allowed the right rear tire and wheel to come out of the rear axle housing. The repair was done on 3-24-21 at 66644 miles and the failure occurred 10-7-21 at 76263. The Ford number for these bolts is W716084-S439. The head markings for the Ford ones are SPF 10.9 and the Dorman ones are 322 10.9.
The contact's husband owns a 2015 Ford Transit. The contact's husband received a recall notice for NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was taken to the dealer and repaired under recall. The contact then stated that while her husband was driving at various speeds, the vehicle would vibrate without warning. The vehicle was taken back to the dealer where they requested to keep the vehicle for inspection. The contact also had attempted to reach the manufacturer but had no success. The vehicle was not repaired. The failure mileage was approximately 55,000.
We repaired brakes on this vehicle that is owned by one of our customers business. When you replace rear brake rotors on these vans the caliper bracket mounting bolts and the bolts that hold the rotors to the axle and the differential must be replaced. They are torque to yield bolts and only one use is permitted. We have several vehicle in fleets that we work on that have these same vans. We had always used the Ford replacement bolts and had no issues. NAPA started stocking a Dorman supplied bolts for the rotors to be attached. The part number for the NAPA parts are 92601271. The bolts sheared off on the right rear and allowed the right rear tire and wheel to come out of the rear axle housing. The repair was done on 3-24-21 at 66644 miles and the failure occurred 10-7-21 at 76263. The Ford number for these bolts is W716084-S439. The head markings for the Ford ones are SPF 10.9 and the Dorman ones are 322 10.9.
The contact's husband owns a 2015 Ford Transit. The contact's husband received a recall notice for NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was taken to the dealer and repaired under recall. The contact then stated that while her husband was driving at various speeds, the vehicle would vibrate without warning. The vehicle was taken back to the dealer where they requested to keep the vehicle for inspection. The contact also had attempted to reach the manufacturer but had no success. The vehicle was not repaired. The failure mileage was approximately 55,000.
The contact owns a 2015 Ford Transit. The contact stated that while his son was driving 65 MPH, he heard an abnormal noise and had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed first to his son's employer and then to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not yet repaired. The VIN was included in NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 374,000.
The contact owns a 2015 Ford Transit. The contact stated that while his son was driving 65 MPH, he heard an abnormal noise and had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed first to his son's employer and then to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not yet repaired. The VIN was included in NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 374,000.
Dealer has been unable to obtain driveline coupler parts from Ford for over a month at this point.
Dealer has been unable to obtain driveline coupler parts from Ford for over a month at this point.
The contact owns a 2015 Ford Transit. The contact stated that while driving 81 MPH, the vehicle loss motive power without warning and almost caused a collision. The vehicle was towed to an independent mechanic and diagnosed that the driveshaft had separated and damaged the transmission, emission system, the brakes and fuel lines. Upon investigating, the contact's wife related the failure to NHTSA Campaign Number: 19V767000 (Power Train) which was associated with the VIN. The dealer was made aware of the failure and the dealer notified the manufacturer of the failure. The manufacturer informed the dealer to not perform the recall repair since the vehicle was over the 100,000 miles warranty. The vehicle was not repaired and remained at the independent mechanic. The failure mileage was 243,839.
The contact owns a 2015 Ford Transit. The contact stated that while driving 81 MPH, the vehicle loss motive power without warning and almost caused a collision. The vehicle was towed to an independent mechanic and diagnosed that the driveshaft had separated and damaged the transmission, emission system, the brakes and fuel lines. Upon investigating, the contact's wife related the failure to NHTSA Campaign Number: 19V767000 (Power Train) which was associated with the VIN. The dealer was made aware of the failure and the dealer notified the manufacturer of the failure. The manufacturer informed the dealer to not perform the recall repair since the vehicle was over the 100,000 miles warranty. The vehicle was not repaired and remained at the independent mechanic. The failure mileage was 243,839.
VAN WILL MAKE A VIBRATING NOISE THAT IS NOT FELT THROUGH THE STEERING WHEEL OR PEDALS AT APPROXIMATELY 45MPH. IT WILL AGAIN AT HIGHWAY SPEEDS 65+MPH WHEN THE VEHICLE IS SHIFTING IN AND OUT OF OVERDRIVE MAKE THE SAME AUDIBLE VIBRATION. LOCAL FORD DEALER ATTRIBUTED THIS TO A MANUFACTURER RECALL OF THE DRIVE SHAFT. DRIVESHAFT HAS BEEN REPLACED OR WORKED ON AT THREE DIFFERENT POINTS OF TIME OVER THE LAST SEVERAL YEARS. PROBLEM HAS NEVER BEEN FIXED. CURRENTLY AS OF 5-14-21 FORD DEALER HAS IDENTIFIED THE PROBLEM TO BE THE TORQUE CONVERTER AT THE EXPENSE OF $4,000.
VAN WILL MAKE A VIBRATING NOISE THAT IS NOT FELT THROUGH THE STEERING WHEEL OR PEDALS AT APPROXIMATELY 45MPH. IT WILL AGAIN AT HIGHWAY SPEEDS 65+MPH WHEN THE VEHICLE IS SHIFTING IN AND OUT OF OVERDRIVE MAKE THE SAME AUDIBLE VIBRATION. LOCAL FORD DEALER ATTRIBUTED THIS TO A MANUFACTURER RECALL OF THE DRIVE SHAFT. DRIVESHAFT HAS BEEN REPLACED OR WORKED ON AT THREE DIFFERENT POINTS OF TIME OVER THE LAST SEVERAL YEARS. PROBLEM HAS NEVER BEEN FIXED. CURRENTLY AS OF 5-14-21 FORD DEALER HAS IDENTIFIED THE PROBLEM TO BE THE TORQUE CONVERTER AT THE EXPENSE OF $4,000.
THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD KNOCKING SOUND WHILE CHANGING GEARS. ADDITIONALLY, WHILE ATTEMPTING TO SHIFT TO FOUR GEAR, THE VEHICLE INSTEAD SHIFTED INTO FIFTH GEAR INADVERTENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE HAD BEEN REPAIRED TWO MONTHS PRIOR UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) AT PINES FORD (8655 PINES BLVD, PEMBROKE PINES, FL 33024). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,127.
THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD KNOCKING SOUND WHILE CHANGING GEARS. ADDITIONALLY, WHILE ATTEMPTING TO SHIFT TO FOUR GEAR, THE VEHICLE INSTEAD SHIFTED INTO FIFTH GEAR INADVERTENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE HAD BEEN REPAIRED TWO MONTHS PRIOR UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) AT PINES FORD (8655 PINES BLVD, PEMBROKE PINES, FL 33024). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,127.
TORQUE CONVERTER FAILED, REQUIRING REPLACEMENT AT 75,942 MILES. DUE TO A VEHICLE DESIGN THAT ALLOWS POOLING OF WATER & RUSTING IN THE CONTROL ARM ATTACHMENT BOLTS, BOTH CONTROL ARMS HAD TO BE REPLACED DURING THE TORQUE CONVERTER REPAIR.
TORQUE CONVERTER FAILED, REQUIRING REPLACEMENT AT 75,942 MILES. DUE TO A VEHICLE DESIGN THAT ALLOWS POOLING OF WATER & RUSTING IN THE CONTROL ARM ATTACHMENT BOLTS, BOTH CONTROL ARMS HAD TO BE REPLACED DURING THE TORQUE CONVERTER REPAIR.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED RUMBLING. THE VEHICLE WAS TAKEN TO FORD SERVICE CENTER - ED KENLEY FORD (1888 N. MAIN ST, LAYTON, UT 84041) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT STATED THAT THE FAILURE RETURNED ONCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,415.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED RUMBLING. THE VEHICLE WAS TAKEN TO FORD SERVICE CENTER - ED KENLEY FORD (1888 N. MAIN ST, LAYTON, UT 84041) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT STATED THAT THE FAILURE RETURNED ONCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,415.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHEN DRIVING AT 75 MPH, THE VEHICLE DRIVESHAFT FLEXIBLE COUPLING FAILED AND CAUSED THE TRANSMISSION AND THE DRIVESHAFT TO FRACTURE. THE VEHICLE WENT AIR BORNE. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND HEAD. THE FRONT PASSENGER SUFFERED INJURIES TO THE KNEES, HEAD, HIP, NECK, AND BACK. BOTH RECEIVED MEDICAL ATTENTION. THE CONTACT ADVISED THAT THE POLICE WAS NOT PRESENT. THE VEHICLE WAS TOWED TO BRIAN TOLIVER FORD (1040 GILMER ST, SULPHUR SPRING, TX 75482, PHONE (877) 800-3241), THE DEALER ADVISED THAT THE PART WAS NOT YET AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHEN DRIVING AT 75 MPH, THE VEHICLE DRIVESHAFT FLEXIBLE COUPLING FAILED AND CAUSED THE TRANSMISSION AND THE DRIVESHAFT TO FRACTURE. THE VEHICLE WENT AIR BORNE. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND HEAD. THE FRONT PASSENGER SUFFERED INJURIES TO THE KNEES, HEAD, HIP, NECK, AND BACK. BOTH RECEIVED MEDICAL ATTENTION. THE CONTACT ADVISED THAT THE POLICE WAS NOT PRESENT. THE VEHICLE WAS TOWED TO BRIAN TOLIVER FORD (1040 GILMER ST, SULPHUR SPRING, TX 75482, PHONE (877) 800-3241), THE DEALER ADVISED THAT THE PART WAS NOT YET AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. PARTS DISTRIBUTION DISCONNECT.
THE DIFFERENTIAL HAS FAILED PREMATURELY AT 65000 MILES AFTER TWO DRIVESHAFT COUPLING RECALL REPAIRS
THE DIFFERENTIAL HAS FAILED PREMATURELY AT 65000 MILES AFTER TWO DRIVESHAFT COUPLING RECALL REPAIRS
TL* THE CONTACT OWNS 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FRONT DRIVESHAFT WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). AFTER THE VEHICLE WAS REPAIRED, IT WAS NOTICED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE AN ABNORMAL SQUEAKING SOUND. THE VEHICLE WAS TAKEN TO SCHULTZ FORD (80 NY-304, NANUET, NY 10954; (845) 624-3600) AND THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
TL* THE CONTACT OWNS 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FRONT DRIVESHAFT WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). AFTER THE VEHICLE WAS REPAIRED, IT WAS NOTICED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE AN ABNORMAL SQUEAKING SOUND. THE VEHICLE WAS TAKEN TO SCHULTZ FORD (80 NY-304, NANUET, NY 10954; (845) 624-3600) AND THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
FOR MORE THEN 18 MONTHS I HAVE BEEN TRYING TO GET THE REPAIR/RECALL,(19S38) FROM MY LOCAL DEALER VENTURA FORD. STILL AFTER ALL THIS TIME I HAVE BEEN TOLD 2 EXCUSES SEVERAL TIMES 1.) "THE PARTS ARE NOT AVAILABLE.", AND 2.) "THAT THE REPAIRS WERE ALREADY DONE." I HAVE CALLED THE CUSTOMER SERVICE NUMBER (1-866-436-7332) TWICE THIS MONTH. EACH TIME I HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE
FOR MORE THEN 18 MONTHS I HAVE BEEN TRYING TO GET THE REPAIR/RECALL,(19S38) FROM MY LOCAL DEALER VENTURA FORD. STILL AFTER ALL THIS TIME I HAVE BEEN TOLD 2 EXCUSES SEVERAL TIMES 1.) "THE PARTS ARE NOT AVAILABLE.", AND 2.) "THAT THE REPAIRS WERE ALREADY DONE." I HAVE CALLED THE CUSTOMER SERVICE NUMBER (1-866-436-7332) TWICE THIS MONTH. EACH TIME I HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TOWED TO HELFMAN IMPORTS (7720 KATY FWY STE B, HOUSTON, TX 77024) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DAMAGED FROM THE DRIVE SHAFT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE DRIVE SHAFT SEPARATED AND CAUSED DAMAGE TO TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) HOWEVER, THE RECALL REPAIR WAS NOT YET PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,105.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TOWED TO HELFMAN IMPORTS (7720 KATY FWY STE B, HOUSTON, TX 77024) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DAMAGED FROM THE DRIVE SHAFT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE DRIVE SHAFT SEPARATED AND CAUSED DAMAGE TO TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) HOWEVER, THE RECALL REPAIR WAS NOT YET PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,105.
VEHICLE WAS BEING DRIVEN DOWN THE HIGHWAY, DRIVER HEARD A LOUD POP AND SAW PIECES OF METAL IT THE ROADWAY. PULLED OVER AND OBSERVED PARTS OF METAL HANGING DOWN. VEHICLE TOWED TO SERVICE STATION. DRIVE SHAFT, TRANSMISSION, EMISSION LINES, BRAKE LINES AND NUMEROUS OTHER UNDERCARRIAGE DAMAGE OBSERVED. THIS VEHICLE HAD A RECALL ON 'SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION' IN JUNE 2017. THIS VEHICLE WAS TAKEN TO FORD DEALERSHIP FOR RECALL.
VEHICLE WAS BEING DRIVEN DOWN THE HIGHWAY, DRIVER HEARD A LOUD POP AND SAW PIECES OF METAL IT THE ROADWAY. PULLED OVER AND OBSERVED PARTS OF METAL HANGING DOWN. VEHICLE TOWED TO SERVICE STATION. DRIVE SHAFT, TRANSMISSION, EMISSION LINES, BRAKE LINES AND NUMEROUS OTHER UNDERCARRIAGE DAMAGE OBSERVED. THIS VEHICLE HAD A RECALL ON 'SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION' IN JUNE 2017. THIS VEHICLE WAS TAKEN TO FORD DEALERSHIP FOR RECALL.
THE VEHICLE HAD EXTREME VIBRATION AT ANY SPEED. THE VIBRATION WAS CONSTANT ACCELERATING, COASTING AND BRAKING.
THE VEHICLE HAD EXTREME VIBRATION AT ANY SPEED. THE VIBRATION WAS CONSTANT ACCELERATING, COASTING AND BRAKING.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED HIS VEHICLE WAS LISTED UNDER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS PREVIOUSLY ALREADY SERVICED. HOWEVER AFTER 7,000 MILES, THE FAILURE HAD REOCCURRED AND THE DEALER (BLUEBONNET FORD LOCATED AT 351 I-35, NEW BRAUNFELS, TX 78130) REFUSED TO RE-SERVICE THE VEHICLE BEING THAT THE MANUFACTURER INSTRUCTED THAT THE NEXT REPAIR HAD TO BE COMPLETED AT 40,000 MILES. THE FAILURE MILEAGE WAS 77,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED HIS VEHICLE WAS LISTED UNDER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS PREVIOUSLY ALREADY SERVICED. HOWEVER AFTER 7,000 MILES, THE FAILURE HAD REOCCURRED AND THE DEALER (BLUEBONNET FORD LOCATED AT 351 I-35, NEW BRAUNFELS, TX 78130) REFUSED TO RE-SERVICE THE VEHICLE BEING THAT THE MANUFACTURER INSTRUCTED THAT THE NEXT REPAIR HAD TO BE COMPLETED AT 40,000 MILES. THE FAILURE MILEAGE WAS 77,000.
I HAVE A 2015 FORD TRANSIT 15 PASSENGER VEHICLE THAT WAS PURCHASED IN NOV 2016 WITH 20,000 MILES. APRIL 2019 THE DRIVESHAFT FLEXIBLE COUPLING WAS REPLACED UNDER WARRANTY. IN JULY 2019 WE BEGAN HEARING A NOTICEABLE VIBRATION / SUBWOOFER DRONE / HUM IN THE VEHICLE.THE DRONE DOESN'T HAPPEN AT A SPECIFIC SPEED BUT IS PREVALENT WHEN WE'RE RUNNING 50-70 MPH AND BETWEEN 2000 AND 2500 RPM. THIS DRONE SOUND IS NOT CONSISTENT BUT NOW VIBRATES THE ENTIRE CABIN WHEN IT DOES APPEAR. I CAN STOP THE SOUND BY PULLING FOOT OFF THE GAS PEDAL. HOWEVER IT JUST RE-APPEARS AT A LATER TIME. WE HAVE NOTED THAT IT IS PROGRESSIVELY GETTING MORE FREQUENT AND LOUDER - EVEN VIBRATING THE STEERING WHEEL. I HAD THE AUTONATION UNION CITY, GA DEALERSHIP LOOK AT IT AND THEY EXPLAINED THAT THE TORQUE CONVERTER (TC) IS FAILING AND CAUSING PROBLEMS WITH THE TRANSMISSION -- IT WOULD BE A $3,000 REPAIR. I HAVE SINCE BEEN RESEARCHING THIS AND HAVE FOUND NUMEROUS OTHERS WITH THE SAME VIBRATION AND FOR THE MOST PART - IT APPEARS THE TC WAS THE SOLUTION.. HOWEVER, NOT ALWAYS. PLEASE SEE THIS THREAD - HTTPS://WWW.FORDTRANSITUSAFORUM.COM/THREADS/DRIVESHAFT-DRONE-NOISE-SURVEY.60498/PAGE-7 NEITHER FORD NOR I KNOW THE EXACT SOLUTION UNTIL WE PULL THE TRANSMISSION BUT IT SEEMS THAT THIS IS POINTING TO THE TC?
I HAVE A 2015 FORD TRANSIT 15 PASSENGER VEHICLE THAT WAS PURCHASED IN NOV 2016 WITH 20,000 MILES. APRIL 2019 THE DRIVESHAFT FLEXIBLE COUPLING WAS REPLACED UNDER WARRANTY. IN JULY 2019 WE BEGAN HEARING A NOTICEABLE VIBRATION / SUBWOOFER DRONE / HUM IN THE VEHICLE.THE DRONE DOESN'T HAPPEN AT A SPECIFIC SPEED BUT IS PREVALENT WHEN WE'RE RUNNING 50-70 MPH AND BETWEEN 2000 AND 2500 RPM. THIS DRONE SOUND IS NOT CONSISTENT BUT NOW VIBRATES THE ENTIRE CABIN WHEN IT DOES APPEAR. I CAN STOP THE SOUND BY PULLING FOOT OFF THE GAS PEDAL. HOWEVER IT JUST RE-APPEARS AT A LATER TIME. WE HAVE NOTED THAT IT IS PROGRESSIVELY GETTING MORE FREQUENT AND LOUDER - EVEN VIBRATING THE STEERING WHEEL. I HAD THE AUTONATION UNION CITY, GA DEALERSHIP LOOK AT IT AND THEY EXPLAINED THAT THE TORQUE CONVERTER (TC) IS FAILING AND CAUSING PROBLEMS WITH THE TRANSMISSION -- IT WOULD BE A $3,000 REPAIR. I HAVE SINCE BEEN RESEARCHING THIS AND HAVE FOUND NUMEROUS OTHERS WITH THE SAME VIBRATION AND FOR THE MOST PART - IT APPEARS THE TC WAS THE SOLUTION.. HOWEVER, NOT ALWAYS. PLEASE SEE THIS THREAD - HTTPS://WWW.FORDTRANSITUSAFORUM.COM/THREADS/DRIVESHAFT-DRONE-NOISE-SURVEY.60498/PAGE-7 NEITHER FORD NOR I KNOW THE EXACT SOLUTION UNTIL WE PULL THE TRANSMISSION BUT IT SEEMS THAT THIS IS POINTING TO THE TC?
I AM CALLING NUMEROUS TIMES TO SET UP AN APPOINTMENT TO CORRECT THE DRIVESHAFT FLEXIBLE COUPLING REPLACEMENT' I AM WAS TOLD NUMEROUS TIMES THAT SOMEONE WILL GET BACK TO US. IT NEVER HAPPENED I WOULD LIKE THIS ISSUE TO BE REPAIRED ASAP! [XXX], HASCCENTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I AM CALLING NUMEROUS TIMES TO SET UP AN APPOINTMENT TO CORRECT THE DRIVESHAFT FLEXIBLE COUPLING REPLACEMENT' I AM WAS TOLD NUMEROUS TIMES THAT SOMEONE WILL GET BACK TO US. IT NEVER HAPPENED I WOULD LIKE THIS ISSUE TO BE REPAIRED ASAP! [XXX], HASCCENTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I AM CALLING NUMEROUS TIMES TO SET UP AN APPOINTMENT TO CORRECT THE DRIVESHAFT FLEXIBLE COUPLING REPLACEMENT' I AM WAS TOLD NUMEROUS TIMES THAT SOMEONE WILL GET BACK TO US. IT NEVER HAPPENED I WOULD LIKE THIS ISSUE TO BE REPAIRED ASAP! [XXX], HASCCENTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I AM CALLING NUMEROUS TIMES TO SET UP AN APPOINTMENT TO CORRECT THE DRIVESHAFT FLEXIBLE COUPLING REPLACEMENT' I AM WAS TOLD NUMEROUS TIMES THAT SOMEONE WILL GET BACK TO US. IT NEVER HAPPENED I WOULD LIKE THIS ISSUE TO BE REPAIRED ASAP! [XXX], HASCCENTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHOOK AND THE RPMS BEGAN TO LOWER. THE VEHICLE EVENTUALLY STALLED. THE CONTACT AND THE PASSENGER HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BLAKE UTTER FORD (LOCATED AT 215 HWY 75 NORTH, DENISON, TX 75020, 903-465-5671) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE DEALER WAS STILL LOOKING TO SEE IF ANY OTHER FAILURES COULD BE PRESENT WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 257,655.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHOOK AND THE RPMS BEGAN TO LOWER. THE VEHICLE EVENTUALLY STALLED. THE CONTACT AND THE PASSENGER HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BLAKE UTTER FORD (LOCATED AT 215 HWY 75 NORTH, DENISON, TX 75020, 903-465-5671) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE DEALER WAS STILL LOOKING TO SEE IF ANY OTHER FAILURES COULD BE PRESENT WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 257,655.
THE UNDERCARRIAGE STARTED TO MAKE A BANG BANG NOISE. THE VAN WAS TAKEN TO A LOCAL GARAGE. AT THAT TIME IT WAS DETERMINED THAT IT WAS UNDRIVABLE. THE VAN WAS TAKEN TO THE FORD DEALERSHIP THAT HAS DONE THE PREVIOUS REPAIRS ON THE COUPLER. THEY STATED THAT THE PERMANENT FIX WAS PREVIOUSLY INSTALLED AND THAT NO UPDATED PART WAS AVAILABLE AND THE FORD WAS NOT GOING TO COVER THE REPAIR. THIS SITUATION IS VERY UNSAFE. A FAILURE OF THIS KIND COULD EASILY CAUSE A SERIOUS ACCIDENT THAT COULD CAUSE A LOSS OF LIFE. THE COUPLER DISINTEGRATED. SEE ATTACHED PICTURES.
THE UNDERCARRIAGE STARTED TO MAKE A BANG BANG NOISE. THE VAN WAS TAKEN TO A LOCAL GARAGE. AT THAT TIME IT WAS DETERMINED THAT IT WAS UNDRIVABLE. THE VAN WAS TAKEN TO THE FORD DEALERSHIP THAT HAS DONE THE PREVIOUS REPAIRS ON THE COUPLER. THEY STATED THAT THE PERMANENT FIX WAS PREVIOUSLY INSTALLED AND THAT NO UPDATED PART WAS AVAILABLE AND THE FORD WAS NOT GOING TO COVER THE REPAIR. THIS SITUATION IS VERY UNSAFE. A FAILURE OF THIS KIND COULD EASILY CAUSE A SERIOUS ACCIDENT THAT COULD CAUSE A LOSS OF LIFE. THE COUPLER DISINTEGRATED. SEE ATTACHED PICTURES.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339, (781) 982-4500) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339, (781) 982-4500) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE VEHICLE AND THE DRIVESHAFT SEPARATED FROM THE COUPLING. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE TO LOSE BRAKING ABILITY. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CLONINGER FORD OF HICKORY (1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT COUPLING NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE REPAIRED. THE CONTACT WAS QUOTED A PRICE OF $12,000 TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 400,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE VEHICLE AND THE DRIVESHAFT SEPARATED FROM THE COUPLING. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE TO LOSE BRAKING ABILITY. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CLONINGER FORD OF HICKORY (1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT COUPLING NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE REPAIRED. THE CONTACT WAS QUOTED A PRICE OF $12,000 TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 400,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO HESITATE AND MADE AN ABNORMAL NOISE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BABBITT FORD LINCOLN (LOCATED AT 11 N VERDE ST, FLAGSTAFF, AZ 86001, (928) 774-5063) WHERE IT WAS DIAGNOSED THAT THE COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN) IN AUGUST OF 2017. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 158,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO HESITATE AND MADE AN ABNORMAL NOISE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BABBITT FORD LINCOLN (LOCATED AT 11 N VERDE ST, FLAGSTAFF, AZ 86001, (928) 774-5063) WHERE IT WAS DIAGNOSED THAT THE COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN) IN AUGUST OF 2017. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 158,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING BETWEEN 45 AND 63 MPH, THE VEHICLE VIOLENTLY VIBRATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE RUBBER COUPLING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,056.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING BETWEEN 45 AND 63 MPH, THE VEHICLE VIOLENTLY VIBRATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE RUBBER COUPLING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,056.
FRONT SUBFRAME AND TRANSMISSION CROSS MEMBER ROTTING OUT. TRANSMISSION FAILURE AT 130K MILES THE TRANSMISSION WAS MAKING THE VAN NOT ACCELERATE THEN WOULDN'T MOVE AT ALL. IT WAS IN A DEALER 3 TIMES FOR THIS. THE RUSTED AND ROTTED OUT METAL STRUCTURES WERE FOUND WHEN REPAIRING THE TRANSMISSION
FRONT SUBFRAME AND TRANSMISSION CROSS MEMBER ROTTING OUT. TRANSMISSION FAILURE AT 130K MILES THE TRANSMISSION WAS MAKING THE VAN NOT ACCELERATE THEN WOULDN'T MOVE AT ALL. IT WAS IN A DEALER 3 TIMES FOR THIS. THE RUSTED AND ROTTED OUT METAL STRUCTURES WERE FOUND WHEN REPAIRING THE TRANSMISSION
RECALL 17S15 / NHTSA 17V-408 REPAIR COMPLETED TO DRIVESHAFT REAR END FLEXIBLE COUPLING BY MULLINAX FORD OF MOBILE AL ON 7-23-2018 AT 76905 MILEAGE WARNING OF NOISE AND VIBRATION SAFETY ISSUES. ON 13 MAR 2019 LOUD WHINNING NOISE FROM REAR END BY MULLINEX FORD REQUIRED REAR END REBUILD FOR $368.32 PARTS AND $1545 LABOR, PLUS $109 DIAGNOSIS TO SOLVE NOISE ISSUE NOTED IN SAFETY RECALL. NOISE OCCURING ALWAYS BUT VERY LOUD HUMMING AT 55-70 MPH TOO LOUD TO TALK OR LISTEN TO RADIO...PAINFUL OVER AN HOUR DRIVE TIME.
RECALL 17S15 / NHTSA 17V-408 REPAIR COMPLETED TO DRIVESHAFT REAR END FLEXIBLE COUPLING BY MULLINAX FORD OF MOBILE AL ON 7-23-2018 AT 76905 MILEAGE WARNING OF NOISE AND VIBRATION SAFETY ISSUES. ON 13 MAR 2019 LOUD WHINNING NOISE FROM REAR END BY MULLINEX FORD REQUIRED REAR END REBUILD FOR $368.32 PARTS AND $1545 LABOR, PLUS $109 DIAGNOSIS TO SOLVE NOISE ISSUE NOTED IN SAFETY RECALL. NOISE OCCURING ALWAYS BUT VERY LOUD HUMMING AT 55-70 MPH TOO LOUD TO TALK OR LISTEN TO RADIO...PAINFUL OVER AN HOUR DRIVE TIME.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE AND VIBRATION WERE PRESENT COMING FROM THE STEERING COLUMN AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO BROADWAY FORD (501 S. 7TH ST., ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE FLEXIBLE DRIVESHAFT COUPLING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THE SAME FAILURE IN 2017 AND 2018 PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 69,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE AND VIBRATION WERE PRESENT COMING FROM THE STEERING COLUMN AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO BROADWAY FORD (501 S. 7TH ST., ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE FLEXIBLE DRIVESHAFT COUPLING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THE SAME FAILURE IN 2017 AND 2018 PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 69,000.
THE DRIVE SHAFT WAS INVOLVED IN A RECALL WHICH FORD SAID THEY REPAIRED, NOW THE SAME PROBLEM IS BACK. THE DRIVE SHAFT MAKES A SERIOUS VIBRATION ESPECIALLY WHEN MOVING ALONG A FAIRLY LEVEL SURFACE WHERE THE ENGINE IS NOT DRIVING VERY STRONGLY. ESPECIALLY ON A HIGHWAY AT 35 TO 65 MPH. ALSO ESPECIALLY WHEN THE VEHICLE IS COASTING ON A HIGHWAY, ESPECIALLY IN A GRADUAL TURN WHILE COASTING.
THE DRIVE SHAFT WAS INVOLVED IN A RECALL WHICH FORD SAID THEY REPAIRED, NOW THE SAME PROBLEM IS BACK. THE DRIVE SHAFT MAKES A SERIOUS VIBRATION ESPECIALLY WHEN MOVING ALONG A FAIRLY LEVEL SURFACE WHERE THE ENGINE IS NOT DRIVING VERY STRONGLY. ESPECIALLY ON A HIGHWAY AT 35 TO 65 MPH. ALSO ESPECIALLY WHEN THE VEHICLE IS COASTING ON A HIGHWAY, ESPECIALLY IN A GRADUAL TURN WHILE COASTING.
2015 FORD TRANSIT VAN. RECEIVED RECALL 17S15 IN JUNE, 2018. MULTIPLE CALLS TO FORD DEALERSHIP TO SCHEDULE APPOINTMENT TO HAVE RECALL FIX AND THEY SAY THEY ADD ME TO THE LIST AND WILL CALL ME BACK WHEN APPIONTMENTS AVAILABLE. DESPITE MULTIPLE REQUESTS I HAVE NEVER BEEN ABLE TO GET AN APPOINTMENT. FILED COMPLAINT WITH FORD MOTOR COMPANY AND THEY SAID DEALERS ARE INDEPENDENTLY OWNED AND THEY CANNOT CONTROL THEM.
2015 FORD TRANSIT VAN. RECEIVED RECALL 17S15 IN JUNE, 2018. MULTIPLE CALLS TO FORD DEALERSHIP TO SCHEDULE APPOINTMENT TO HAVE RECALL FIX AND THEY SAY THEY ADD ME TO THE LIST AND WILL CALL ME BACK WHEN APPIONTMENTS AVAILABLE. DESPITE MULTIPLE REQUESTS I HAVE NEVER BEEN ABLE TO GET AN APPOINTMENT. FILED COMPLAINT WITH FORD MOTOR COMPANY AND THEY SAID DEALERS ARE INDEPENDENTLY OWNED AND THEY CANNOT CONTROL THEM.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN. THE DEALER (BOHN FORD, 3737 LAPALCO BLVD, HARVEY, LA 70058, (504) 347-7000) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN. THE DEALER (BOHN FORD, 3737 LAPALCO BLVD, HARVEY, LA 70058, (504) 347-7000) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHAMALEY FORD, 11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHAMALEY FORD, 11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT CALLED TASCA FORD SEEKONK AT 800-737-0435 (LOCATED AT 200 FALL RIVER AVE, SEEKONK, MA 02771) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VIBRATED AND A BANGING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE INSTANTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO FIRST FORD (292 WILLIAM S CANNING BLVD, FALL RIVER, MA 02721, 508-730-1000) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WOULD NOT BE DIAGNOSED RIGHT AWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED FOR PICTURES OF THE FAILURES. THE DEALER DID NOT PROVIDE THE PICTURES AND STATED THAT IT WOULD BE TWO WEEKS BEFORE THE VEHICLE COULD BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT CALLED TASCA FORD SEEKONK AT 800-737-0435 (LOCATED AT 200 FALL RIVER AVE, SEEKONK, MA 02771) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VIBRATED AND A BANGING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE INSTANTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO FIRST FORD (292 WILLIAM S CANNING BLVD, FALL RIVER, MA 02721, 508-730-1000) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WOULD NOT BE DIAGNOSED RIGHT AWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED FOR PICTURES OF THE FAILURES. THE DEALER DID NOT PROVIDE THE PICTURES AND STATED THAT IT WOULD BE TWO WEEKS BEFORE THE VEHICLE COULD BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.
FORD ISSUED RECALL 17S15 ON THE FLEXIBLE DRIVE SHAFT COUPLING, THEIR PERMANENT FIX HAS FAILED ON MY VEHICLE AFTER ONLY 45,000 MILES AND THEY HAVE BEEN NOTIFIED AND ARE REFUSING TO DO ANYTHING ABOUT IT INCLUDING WHAT IS THE RIGHT THING AND ISSUE ANOTHER RECALL. ALSO AS PART OF THE RECALL SERVICE, THEY ARE REMOVING THE HOOPS THAT CATCH THE DRIVE SHAFT WHEN THE COUPLER SEPARATES MAKING THIS AN UNSAFE SITUATION LIKELY TO CAUSE ACCIDENTS. I HAVE ATTACHED A PICTURE SHOWING CRACKS IN MY "PERMANENT FIX" DRIVE SHAFT COUPLER AS WELL AS COPIES OF MY COMMUNICATION WITH FORD AND THEIR REFUSAL TO DO ANYTHING ABOUT IT. FORD SHOULD BE SHUT DOWN FOR KNOWINGLY PUTTING UNSAFE VEHICLES ON THE ROAD. *TT *TR
FORD ISSUED RECALL 17S15 ON THE FLEXIBLE DRIVE SHAFT COUPLING, THEIR PERMANENT FIX HAS FAILED ON MY VEHICLE AFTER ONLY 45,000 MILES AND THEY HAVE BEEN NOTIFIED AND ARE REFUSING TO DO ANYTHING ABOUT IT INCLUDING WHAT IS THE RIGHT THING AND ISSUE ANOTHER RECALL. ALSO AS PART OF THE RECALL SERVICE, THEY ARE REMOVING THE HOOPS THAT CATCH THE DRIVE SHAFT WHEN THE COUPLER SEPARATES MAKING THIS AN UNSAFE SITUATION LIKELY TO CAUSE ACCIDENTS. I HAVE ATTACHED A PICTURE SHOWING CRACKS IN MY "PERMANENT FIX" DRIVE SHAFT COUPLER AS WELL AS COPIES OF MY COMMUNICATION WITH FORD AND THEIR REFUSAL TO DO ANYTHING ABOUT IT. FORD SHOULD BE SHUT DOWN FOR KNOWINGLY PUTTING UNSAFE VEHICLES ON THE ROAD. *TT *TR
2015 FORD TRANSIT. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND REQUESTS VEHICLE BUY-BACK INFORMATION. *LD THE CONSUMER STATED THE VEHICLE DOES NOT HAVE 6 CYLINDERS AND REQUESTED THAT THE DATA ENTRY ERROR BE CORRECTED WITH THE MVA. THE VEHICLE BEGAN TO EMIT AN EXHAUST ODOR, THE ENGINE OCCASIONALLY RUNS ROUGH, THE REAR BRAKES NEEDED TO BE REPLACED, PREMATURELY, AND THE POWER STEERING FAILED. *JS
2015 FORD TRANSIT. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND REQUESTS VEHICLE BUY-BACK INFORMATION. *LD THE CONSUMER STATED THE VEHICLE DOES NOT HAVE 6 CYLINDERS AND REQUESTED THAT THE DATA ENTRY ERROR BE CORRECTED WITH THE MVA. THE VEHICLE BEGAN TO EMIT AN EXHAUST ODOR, THE ENGINE OCCASIONALLY RUNS ROUGH, THE REAR BRAKES NEEDED TO BE REPLACED, PREMATURELY, AND THE POWER STEERING FAILED. *JS
OUR TRANSIT VAN HAS HAD A PROBLEM WITH SEVERE VIBRATION IN THE DRIVELINE SINCE ABOUT 25,000 MILES. OUR VAN IS SUBJECT TO RECALL 17S15. WE HAVE HAD THE "TEMPORARY FIX," (THE DRIVELINE FLEXIBLE COUPLING REPLACED) ON OUR VAN TWO TIMES AT YORK'S FORD IN HOULTON, MAINE: JULY 21, 2017 (MILEAGE 28,066) AND AGAIN ON OCTOBER 11, 2017 (MILEAGE 32,787) BUT IT HAS NOT FIXED THE SEVERE DRIVELINE VIBRATION. THE VIBRATION IS WORST AT HIGHWAY SPEEDS (65-73 MPH), AND WHEN GOING UP A HILL OR WHEN ACCELERATING. IT IS SO LOUD THAT IT SHAKES THE WHOLE VAN, MAKING IT IMPOSSIBLE TO HEAR THE RADIO OR HAVE A CONVERSATION. THE SOUND IS A VERY LOW FREQUENCY HUM, LIKE PUTTING YOUR HEAD INSIDE A SUBWOOFER. I WORRY THAT THE VIBRATION IS ALSO DAMAGING OTHER COMPONENTS, SUCH AS THE OUTPUT SHAFT BEARINGS IN THE TRANSMISSION, AND POSSIBLY THE ENGINE. ON NOVEMBER 7, 2017 I TOOK THE VAN TO A FORD DEALER IN INDIANA TO SEE IF THEY COULD FIX THE VIBRATION PROBLEM. THEY DETERMINED THAT THE CARRIER BEARING HOLDING THE DRIVESHAFT WAS LOOSE AND NEEDED TO BE REPLACED, BUT THEY WERE UNABLE TO GET FORD TO OKAY THE REPAIR. I HAVE STOPPED DRIVING THE VAN EXCEPT FOR ESSENTIAL TRAVEL BECAUSE OF THE VIBRATION PROBLEM. FROM WHAT I HAVE GATHERED READING THE FORD TRANSIT USA FORUM, A PERMANENT FIX, INCLUDING A NEW DRIVESHAFT, UNIVERSAL JOINT, AND TRANSMISSION OUTPUT YOKE, HAS BEEN INSTALLED ON MANY OF THE RECALLED VEHICLES, BUT FOR SOME REASON FORD WILL NOT DO IT ON MINE. CAN YOU HELP?
OUR TRANSIT VAN HAS HAD A PROBLEM WITH SEVERE VIBRATION IN THE DRIVELINE SINCE ABOUT 25,000 MILES. OUR VAN IS SUBJECT TO RECALL 17S15. WE HAVE HAD THE "TEMPORARY FIX," (THE DRIVELINE FLEXIBLE COUPLING REPLACED) ON OUR VAN TWO TIMES AT YORK'S FORD IN HOULTON, MAINE: JULY 21, 2017 (MILEAGE 28,066) AND AGAIN ON OCTOBER 11, 2017 (MILEAGE 32,787) BUT IT HAS NOT FIXED THE SEVERE DRIVELINE VIBRATION. THE VIBRATION IS WORST AT HIGHWAY SPEEDS (65-73 MPH), AND WHEN GOING UP A HILL OR WHEN ACCELERATING. IT IS SO LOUD THAT IT SHAKES THE WHOLE VAN, MAKING IT IMPOSSIBLE TO HEAR THE RADIO OR HAVE A CONVERSATION. THE SOUND IS A VERY LOW FREQUENCY HUM, LIKE PUTTING YOUR HEAD INSIDE A SUBWOOFER. I WORRY THAT THE VIBRATION IS ALSO DAMAGING OTHER COMPONENTS, SUCH AS THE OUTPUT SHAFT BEARINGS IN THE TRANSMISSION, AND POSSIBLY THE ENGINE. ON NOVEMBER 7, 2017 I TOOK THE VAN TO A FORD DEALER IN INDIANA TO SEE IF THEY COULD FIX THE VIBRATION PROBLEM. THEY DETERMINED THAT THE CARRIER BEARING HOLDING THE DRIVESHAFT WAS LOOSE AND NEEDED TO BE REPLACED, BUT THEY WERE UNABLE TO GET FORD TO OKAY THE REPAIR. I HAVE STOPPED DRIVING THE VAN EXCEPT FOR ESSENTIAL TRAVEL BECAUSE OF THE VIBRATION PROBLEM. FROM WHAT I HAVE GATHERED READING THE FORD TRANSIT USA FORUM, A PERMANENT FIX, INCLUDING A NEW DRIVESHAFT, UNIVERSAL JOINT, AND TRANSMISSION OUTPUT YOKE, HAS BEEN INSTALLED ON MANY OF THE RECALLED VEHICLES, BUT FOR SOME REASON FORD WILL NOT DO IT ON MINE. CAN YOU HELP?
WE CALLED THE SERVICE DEPARTMENT AT CHAPMAN FORD WE PROVIDED THE VIN NUMBER OF OUR VEHICLE AND THE CAMPAIGN NUMBER AND THEY TOLD US THERE WAS NO RECALL ON THIS VEHICLE. FOR THE CAMPAIGN WE WERE REFERRING TO, THEY TOLD US THE PART WOULD HAVE TO BE ORDERED WHICH WOULD TAKE 3 WEEKS. WE SUBSEQUENTLY CALLED ANOTHER DEALER WHO TOLD US THEY COULD DO THE TEMPORARY REPAIR THE NEXT DAY. IT APPEARS TO ME THAT CHAPMAN FORD WAS TRYING TO AVOID DOING THE TEMPORARY REPAIR. THE VEHICLE IS OVER 30K MILES AND ACCORDING TO THE RECALL SHOULD NOT BE DRIVEN UNTIL THE TEMPORARY REPAIR IS DONE, HENCE THE URGENT NEED FOR THE TEMP REPAIR TO BE DONE TIMELY.
WE CALLED THE SERVICE DEPARTMENT AT CHAPMAN FORD WE PROVIDED THE VIN NUMBER OF OUR VEHICLE AND THE CAMPAIGN NUMBER AND THEY TOLD US THERE WAS NO RECALL ON THIS VEHICLE. FOR THE CAMPAIGN WE WERE REFERRING TO, THEY TOLD US THE PART WOULD HAVE TO BE ORDERED WHICH WOULD TAKE 3 WEEKS. WE SUBSEQUENTLY CALLED ANOTHER DEALER WHO TOLD US THEY COULD DO THE TEMPORARY REPAIR THE NEXT DAY. IT APPEARS TO ME THAT CHAPMAN FORD WAS TRYING TO AVOID DOING THE TEMPORARY REPAIR. THE VEHICLE IS OVER 30K MILES AND ACCORDING TO THE RECALL SHOULD NOT BE DRIVEN UNTIL THE TEMPORARY REPAIR IS DONE, HENCE THE URGENT NEED FOR THE TEMP REPAIR TO BE DONE TIMELY.
LOCAL FORD DEALER STILL DOES NOT HAVE PART REQUIRED FOR SAFETY RECALL NOTICE 17S15 REGARDING CRACKED FLEXIBLE DRIVEWAY COUPLING. THE SAFETY RECALL THAT WENT OUT IN JULY STATED THAT "PARTS FOR THE INTERIM REPAIR ARE CURRENTLY AVAILABLE" YET I HAVE BEEN TOLD ON 2 SEPARATE OCCASIONS BY THE PELLETIER FORD SERVICE MANAGER THAT PARTS HAVE NOT ARRIVED.
LOCAL FORD DEALER STILL DOES NOT HAVE PART REQUIRED FOR SAFETY RECALL NOTICE 17S15 REGARDING CRACKED FLEXIBLE DRIVEWAY COUPLING. THE SAFETY RECALL THAT WENT OUT IN JULY STATED THAT "PARTS FOR THE INTERIM REPAIR ARE CURRENTLY AVAILABLE" YET I HAVE BEEN TOLD ON 2 SEPARATE OCCASIONS BY THE PELLETIER FORD SERVICE MANAGER THAT PARTS HAVE NOT ARRIVED.
DRIVESHAFT FLEXIBLE COUPLING REPLACEMENTTHE FLEXIBLE COUPLING BETWEEN THE TRANSMISSION AND DRIVESHAFT IN CERTAIN 2015 TO 2017 TRANSIT VEHICLES MAY PREMATURELY DETERIORATE AND CRACK WITH INCREASING MILEAGE. A CRACKED FLEXIBLE COUPLING WILL RESULT IN AN OVERT MOANING NOISE FROM UNDERNEATH THE VEHICLE, ALONG WITH TACTILE VIBRATION. CONTINUED DRIVING WITH A CRACKED FLEX COUPLING MAY CAUSE SEPARATION OF THE DRIVESHAFT, RESULTING IN A LOSS OF MOTIVE POWER WHILE DRIVING, OR UNINTENDED VEHICLE MOVEMENT IN PARK WITHOUT THE PARKING BRAKE APPLIED. IN ADDITION, SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION CAN RESULT IN SECONDARY DAMAGE TO SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES.
DRIVESHAFT FLEXIBLE COUPLING REPLACEMENTTHE FLEXIBLE COUPLING BETWEEN THE TRANSMISSION AND DRIVESHAFT IN CERTAIN 2015 TO 2017 TRANSIT VEHICLES MAY PREMATURELY DETERIORATE AND CRACK WITH INCREASING MILEAGE. A CRACKED FLEXIBLE COUPLING WILL RESULT IN AN OVERT MOANING NOISE FROM UNDERNEATH THE VEHICLE, ALONG WITH TACTILE VIBRATION. CONTINUED DRIVING WITH A CRACKED FLEX COUPLING MAY CAUSE SEPARATION OF THE DRIVESHAFT, RESULTING IN A LOSS OF MOTIVE POWER WHILE DRIVING, OR UNINTENDED VEHICLE MOVEMENT IN PARK WITHOUT THE PARKING BRAKE APPLIED. IN ADDITION, SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION CAN RESULT IN SECONDARY DAMAGE TO SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND A LOUD NOISE WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED AND FRACTURED INTO PIECES, WHICH DESTROYED THE COOLANT LINES AND THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A DEALER LOCATED ON 16005 VALLEY BLVD, FONTANA, CA 92335 AT PHONE NUMBER: 888-266-0257, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE DRIVELINE COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD PAY $2,500, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE BALANCE. CASE NUMBER: CAS12332825 WAS PROVIDED. THE FAILURE MILEAGE WAS 134,067.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE BRAKES FAILED TO WORK WITHOUT WARNING. THE DRIVER STOPPED THE VEHICLE BY CHANGING THE GEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE, BRAKES, AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT $2,000. THE FAILURE MILEAGE WAS 112,112.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND A LOUD NOISE WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED AND FRACTURED INTO PIECES, WHICH DESTROYED THE COOLANT LINES AND THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A DEALER LOCATED ON 16005 VALLEY BLVD, FONTANA, CA 92335 AT PHONE NUMBER: 888-266-0257, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE DRIVELINE COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD PAY $2,500, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE BALANCE. CASE NUMBER: CAS12332825 WAS PROVIDED. THE FAILURE MILEAGE WAS 134,067.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE BRAKES FAILED TO WORK WITHOUT WARNING. THE DRIVER STOPPED THE VEHICLE BY CHANGING THE GEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE, BRAKES, AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT $2,000. THE FAILURE MILEAGE WAS 112,112.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND DAMAGED THE TRANSMISSION. IN ADDITION, THE TECHNICIAN STATED THAT THE DRIVESHAFT WRAPPED AROUND THE BRAKE LINE. THE TECHNICIAN STATED THAT ALL THE BRAKE LINES, THE TRANSMISSION, THE REAR END DIFFERENTIAL, AND THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,533. UPDATED 04/11/17LJ *CN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND DAMAGED THE TRANSMISSION. IN ADDITION, THE TECHNICIAN STATED THAT THE DRIVESHAFT WRAPPED AROUND THE BRAKE LINE. THE TECHNICIAN STATED THAT ALL THE BRAKE LINES, THE TRANSMISSION, THE REAR END DIFFERENTIAL, AND THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,533. UPDATED 04/11/17LJ *CN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVESHAFT FRACTURED AND CAUSED DAMAGE TO THE TORQUE CONVERTER AND THE BRAKE LINES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONTACT STATED THAT THE DEALER REPLACED THE TRANSMISSION, THE TORQUE CONVERTER AND ALSO THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,522.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVESHAFT FRACTURED AND CAUSED DAMAGE TO THE TORQUE CONVERTER AND THE BRAKE LINES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONTACT STATED THAT THE DEALER REPLACED THE TRANSMISSION, THE TORQUE CONVERTER AND ALSO THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,522.
FORD TRANSIT WITH WAS GOING DOWN A STRAIGHT FOUR-LANE HIGHWAY AT 65 MILES PER HOUR WHEN WITHOUT WARNING THE FLANGE ON THE DRIVE SHAFT CAME APART. DRIVER HEARD WHAT SOUNDED LIKE A SMALL EXPLOSION. THE BRAKE LINES WERE BLOWN OFF, THE FUEL LINE WAS DAMAGED, THE DRIVE SHAFT WAS BROKEN, AND A HOLE WAS BLOWN INTO THE TRANSMISSION CASE. DRIVER HAD NO BRAKES, THE DRIVE SHAFT WAS SEPARATED FROM THE REAR WHEELS, AND TRANSMISSION COULD NOT BE DOWN SHIFTED. ENGINE REMAINED ON AND SHE WAS ABLE TO STEER. THERE WAS NO TRAFFIC NEAR HER OR AROUND HER AT THE TIME. ROAD WAS STRAIGHT. DRIVER PUT HAND ON EMERGENCY BRAKE INCASE SOME ONE PULLED IN FRONT OF HER AND COAST TWO MILES TO A STOP.
FORD TRANSIT WITH WAS GOING DOWN A STRAIGHT FOUR-LANE HIGHWAY AT 65 MILES PER HOUR WHEN WITHOUT WARNING THE FLANGE ON THE DRIVE SHAFT CAME APART. DRIVER HEARD WHAT SOUNDED LIKE A SMALL EXPLOSION. THE BRAKE LINES WERE BLOWN OFF, THE FUEL LINE WAS DAMAGED, THE DRIVE SHAFT WAS BROKEN, AND A HOLE WAS BLOWN INTO THE TRANSMISSION CASE. DRIVER HAD NO BRAKES, THE DRIVE SHAFT WAS SEPARATED FROM THE REAR WHEELS, AND TRANSMISSION COULD NOT BE DOWN SHIFTED. ENGINE REMAINED ON AND SHE WAS ABLE TO STEER. THERE WAS NO TRAFFIC NEAR HER OR AROUND HER AT THE TIME. ROAD WAS STRAIGHT. DRIVER PUT HAND ON EMERGENCY BRAKE INCASE SOME ONE PULLED IN FRONT OF HER AND COAST TWO MILES TO A STOP.
62 MPH ON CRUZ HWY 501 THE FLANGE ON THE BACK OF THE TRANSMISSION SNAPPED THE DRIVE SHAFT WAS FREE SPINNING. RIPPING BRAKE LINES OUT AND KILLING THE MOTOR,WAS ABLE TO STOP USING PARKING BRAKE.THIS IS THE THIRD TRUCK IN MY TERMINAL THIS HAS HAPPENED TO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT.
62 MPH ON CRUZ HWY 501 THE FLANGE ON THE BACK OF THE TRANSMISSION SNAPPED THE DRIVE SHAFT WAS FREE SPINNING. RIPPING BRAKE LINES OUT AND KILLING THE MOTOR,WAS ABLE TO STOP USING PARKING BRAKE.THIS IS THE THIRD TRUCK IN MY TERMINAL THIS HAS HAPPENED TO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT.
TL* THE CONTACT RENTED A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT RENTED A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 65 MPH ON A WET SURFACE, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING NEEDED TO BE WRAPPED WITH REFLECTIVE TAPE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE REAR PASSENGER SIDE CARGO DOORS FAILED TO LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 65 MPH ON A WET SURFACE, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING NEEDED TO BE WRAPPED WITH REFLECTIVE TAPE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE REAR PASSENGER SIDE CARGO DOORS FAILED TO LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.