This Problem Across All Years
Rear-view camera displayed on rear-view mirror quit working, creating a blind spot behind the vehicle. No accident has yet occurred, but the danger is there. The vehicle is available for inspection. Ford has issued a recall for this problem for this year, make, and model vehicle, but Ford says that the recall is not extended to vehicles like mine that were manufactured in a plant not covered by the initial recall #25V270, which has recently been extended. My vehicle has not been inspected by any third party, nor has the problem been confirmed by any local dealer, althought I have spoken to my local dealer, Sarasota Ford, twice about this issue. No warning lamps or messages have been displayed in my vehicle. The camera just goes to a blue screen, especially when the weather is warm or in the heat of the day.
Rear-view camera displayed on rear-view mirror quit working, creating a blind spot behind the vehicle. No accident has yet occurred, but the danger is there. The vehicle is available for inspection. Ford has issued a recall for this problem for this year, make, and model vehicle, but Ford says that the recall is not extended to vehicles like mine that were manufactured in a plant not covered by the initial recall #25V270, which has recently been extended. My vehicle has not been inspected by any third party, nor has the problem been confirmed by any local dealer, althought I have spoken to my local dealer, Sarasota Ford, twice about this issue. No warning lamps or messages have been displayed in my vehicle. The camera just goes to a blue screen, especially when the weather is warm or in the heat of the day.
09/18/25 As per conversation with Ford Customer Service; while the vehicle falls within the Mfg Date (Oct 19 2017) and Mfg Place (Kansas) listed on recall notice 25S89 AKA 25V572000, 25V270, the issue description -"rear view camera distorted or blank" is still not eligible because it falls outside of Fords approved/listed VIN numbers. Ford Customer Support recommended having the issue repaired at local dealer and pay out-of-pocket and 'hope' that Ford acknowledges this VIN as part of a 'possible' future recall. How can I/we/you be assured that Ford will review this particular issue and consider it for recall? Are there other vehicles like mine that have this ongoing issue that Ford has deliberately excluded?
09/18/25 As per conversation with Ford Customer Service; while the vehicle falls within the Mfg Date (Oct 19 2017) and Mfg Place (Kansas) listed on recall notice 25S89 AKA 25V572000, 25V270, the issue description -"rear view camera distorted or blank" is still not eligible because it falls outside of Fords approved/listed VIN numbers. Ford Customer Support recommended having the issue repaired at local dealer and pay out-of-pocket and 'hope' that Ford acknowledges this VIN as part of a 'possible' future recall. How can I/we/you be assured that Ford will review this particular issue and consider it for recall? Are there other vehicles like mine that have this ongoing issue that Ford has deliberately excluded?
I was driving on a rural highway 55 mph when I heard a pop! I lost control and veered into oncoming traffic! I slowed down by tapping brakes and ended up back on the right side in the shoulder/ditch. The shoulder had new gravel so it slowed me down and grabbed a hold of what was left. Found the wheel out in the ditch a good ways from the car and also three lug nuts with bolts still attached and broken at the base in the stretch from the turn off to where the car stopped. Also found my brake pad near a lug nut in the median! Bolts completely broken at the base with lug nuts still attached. Wheel completely fine just not on car. Inside rim gouged out from riding on it after the bolts broke. Found a recall on Ford Transit for the 2019 version of this vehicle for the exact same problem. But since this is a 2018 Ford will not honor it. Cause appears to be a weakness in the alloy used which warps over time and then without warning causing the bolts to brake at the base and separate wheel from vehicle.
I was driving on a rural highway 55 mph when I heard a pop! I lost control and veered into oncoming traffic! I slowed down by tapping brakes and ended up back on the right side in the shoulder/ditch. The shoulder had new gravel so it slowed me down and grabbed a hold of what was left. Found the wheel out in the ditch a good ways from the car and also three lug nuts with bolts still attached and broken at the base in the stretch from the turn off to where the car stopped. Also found my brake pad near a lug nut in the median! Bolts completely broken at the base with lug nuts still attached. Wheel completely fine just not on car. Inside rim gouged out from riding on it after the bolts broke. Found a recall on Ford Transit for the 2019 version of this vehicle for the exact same problem. But since this is a 2018 Ford will not honor it. Cause appears to be a weakness in the alloy used which warps over time and then without warning causing the bolts to brake at the base and separate wheel from vehicle.
We was going to a week long camp.The individual in the front passenger seat said to the driver that he was not feeling good and told the driver that he was going to take a nap. Before he laid back he looked in the back of the van to check on the kids. As he looked back one kid appeared to be having a seizure. So the driver immediately pulled over. I was following in another van. So I pulled over and went up to the van to see what the issue was and opened the side door. The kids was all hanging there heads sick and vomiting.We hurried and called 911 for help.When the medics got there they informed us of carbon monoxide poisoning. So we took the van to the next town and dropped the van off at the dealership and had to rent another van to go on with our trip. So on our way back home we picked the van back up from the dealership. It was after hours so we called ahead and paid for the repair. They replaced the rear door seal. How ever before we picked it up we purchased a co detector to put in the van. We went a very short distance and the alarm went off. so we had to travel the rest of the way home with the windows down approximately 10 hours. We now have the van at another dealership back closer to home. the dealership is now telling us there is a plug missing under the van and that we need to buy a tail pipe extension that ford has designed to get the exhaust fumes out from under the van. they are also telling us that the vehicle will not pass a state safety inspection with it dumping the exhaust fumes under the van and this will be repaired at our expense. Now my question is if there was not a design flaw why did Ford design a tail pipe extension? Also as i drive down the road I notice all the newer van have an extended tail pipe. Also would the tail pie not be part of the emissions and if it is why would this not be covered by the 8 year 80000 mile emissions warranty? this is a very serious situation. As we talked to a phyishion she said we was minutes from death
We was going to a week long camp.The individual in the front passenger seat said to the driver that he was not feeling good and told the driver that he was going to take a nap. Before he laid back he looked in the back of the van to check on the kids. As he looked back one kid appeared to be having a seizure. So the driver immediately pulled over. I was following in another van. So I pulled over and went up to the van to see what the issue was and opened the side door. The kids was all hanging there heads sick and vomiting.We hurried and called 911 for help.When the medics got there they informed us of carbon monoxide poisoning. So we took the van to the next town and dropped the van off at the dealership and had to rent another van to go on with our trip. So on our way back home we picked the van back up from the dealership. It was after hours so we called ahead and paid for the repair. They replaced the rear door seal. How ever before we picked it up we purchased a co detector to put in the van. We went a very short distance and the alarm went off. so we had to travel the rest of the way home with the windows down approximately 10 hours. We now have the van at another dealership back closer to home. the dealership is now telling us there is a plug missing under the van and that we need to buy a tail pipe extension that ford has designed to get the exhaust fumes out from under the van. they are also telling us that the vehicle will not pass a state safety inspection with it dumping the exhaust fumes under the van and this will be repaired at our expense. Now my question is if there was not a design flaw why did Ford design a tail pipe extension? Also as i drive down the road I notice all the newer van have an extended tail pipe. Also would the tail pie not be part of the emissions and if it is why would this not be covered by the 8 year 80000 mile emissions warranty? this is a very serious situation. As we talked to a phyishion she said we was minutes from death
The right side passenger door opens when driving. The door will not stay latched even when locked. I close the door, pull on it to ensure it is latched, but when I start driving, the door slides open. This is my family vehicle used to transport our children, and is a very dangerous situation.
The right side passenger door opens when driving. The door will not stay latched even when locked. I close the door, pull on it to ensure it is latched, but when I start driving, the door slides open. This is my family vehicle used to transport our children, and is a very dangerous situation.
This is the second time this has occurred. The van lost sudden power causing me to almost be hit from behind a second time now. This is only 3 months after the initial occurrence. The Ford manufacturer is aware.
This is the second time this has occurred. The van lost sudden power causing me to almost be hit from behind a second time now. This is only 3 months after the initial occurrence. The Ford manufacturer is aware.
REGARDING 2018 FORD TRANSIT XLT 15 PASSENGER WITH ECOBOOST ENGINE. THE FACTORY INSTALLED AIR CONDITIONING SYSTEM DOES NOT HAVE THE CAPACITY TO COOL DOWN THE VAN'S CABIN, IN SOUTHERN STATES LIKE SOUTH FLORIDA, WHERE THE AMBIENT TEMPERATURE REACHES 85+ DEGREES FAHRENHEIT DURING A SUNNY DAY THROUGH MOST OF THE YEAR, THE VEHICLE'S A/C SYSTEM SIMPLY FAILS TO PROPERLY COOL DOWN THE CABIN. SEVERAL CASES HAVE BEEN OPENED WITH FORD MOTOR COMPANY, AND THE SERVICE DEPARTMENT AT THE FORD DEALERSHIPS FAIL TO EVEN ACKNOWLEDGE THE PROBLEM. THEY RUN THEIR DIAGNOSTICS TOOLS, AND ALL THE COMPONENTS ON THE SYSTEM ARE WORKING AS INTENDED, EXCEPT THAT IT DOES NOT PROVIDES SUFFICIENT COLD AIR TO MAKE THE PASSENGERS SAFELY AND COMFORTABLY RIDE THE VAN. UN FORTUNATELY, THIS IS AN ISSUE THAT THE OWNERS DON'T DISCOVER UNTIL AFTER THEY HAVE PURCHASED THE VEHICLE AND DRIVEN IT FOR A WHILE. FORD IS NOT PROVIDING ANY SOLUTION WHATSOEVER TO THE PROBLEM. AND THIS ISSUE MAY BE AFFECTING ALL OWNERS OF THE SAME VEHICLE WITH SIMILAR TRIMS AND SPECS. ADDITIONAL TESTING AND CERTIFICATION OF THE ISSUE BY INDEPENDENT CERTIFIED VEHICLE A/C TECHNICIANS AND ENGINEERS ARE BEING GATHERED. FURTHER LEGAL ACTION MAY FOLLOW.
REGARDING 2018 FORD TRANSIT XLT 15 PASSENGER WITH ECOBOOST ENGINE. THE FACTORY INSTALLED AIR CONDITIONING SYSTEM DOES NOT HAVE THE CAPACITY TO COOL DOWN THE VAN'S CABIN, IN SOUTHERN STATES LIKE SOUTH FLORIDA, WHERE THE AMBIENT TEMPERATURE REACHES 85+ DEGREES FAHRENHEIT DURING A SUNNY DAY THROUGH MOST OF THE YEAR, THE VEHICLE'S A/C SYSTEM SIMPLY FAILS TO PROPERLY COOL DOWN THE CABIN. SEVERAL CASES HAVE BEEN OPENED WITH FORD MOTOR COMPANY, AND THE SERVICE DEPARTMENT AT THE FORD DEALERSHIPS FAIL TO EVEN ACKNOWLEDGE THE PROBLEM. THEY RUN THEIR DIAGNOSTICS TOOLS, AND ALL THE COMPONENTS ON THE SYSTEM ARE WORKING AS INTENDED, EXCEPT THAT IT DOES NOT PROVIDES SUFFICIENT COLD AIR TO MAKE THE PASSENGERS SAFELY AND COMFORTABLY RIDE THE VAN. UN FORTUNATELY, THIS IS AN ISSUE THAT THE OWNERS DON'T DISCOVER UNTIL AFTER THEY HAVE PURCHASED THE VEHICLE AND DRIVEN IT FOR A WHILE. FORD IS NOT PROVIDING ANY SOLUTION WHATSOEVER TO THE PROBLEM. AND THIS ISSUE MAY BE AFFECTING ALL OWNERS OF THE SAME VEHICLE WITH SIMILAR TRIMS AND SPECS. ADDITIONAL TESTING AND CERTIFICATION OF THE ISSUE BY INDEPENDENT CERTIFIED VEHICLE A/C TECHNICIANS AND ENGINEERS ARE BEING GATHERED. FURTHER LEGAL ACTION MAY FOLLOW.
CHECK ENGINE LIGHT TURNED ON AND ENDED UP BEING MALFUNCTIONING CATYLYTIC CONVERTER. FORD TRANSIT ECOBOOST 3.5 350XLT 21000 MILES APPROX. NOT SURE WHY OR HOW BUT FORD DEALERSHIP REPLACING PARTS.
CHECK ENGINE LIGHT TURNED ON AND ENDED UP BEING MALFUNCTIONING CATYLYTIC CONVERTER. FORD TRANSIT ECOBOOST 3.5 350XLT 21000 MILES APPROX. NOT SURE WHY OR HOW BUT FORD DEALERSHIP REPLACING PARTS.
BATTERY KEPT DRAINING-FOUND OUT 2 BATTERIES UNDER THE DRIVER'S SEAT AND THE FUEL IS PUT IN AT THE DRIVER'S SEAT DOOR. THE DOOR MUST STAY OPENED DURING FUELING. ALSO, THE BATTERY DRAINING AND NUMEROUS REPLACEMENTS FOUND DUE TO INCORRECT WIRING AGAIN. THIS IS A CONVERSION VAN BY EXPLORER, AND WE'VE ALREADY HAD ANTIFREEZE LEAKAGE WHICH IS STILL A PROBLEM WITH THE SMELL. THE VEHICLE IS STILL AT REPAIR SHOP IN MILLERSVILLE FOR ANOTHER MONTH. MVA INVESTIGATOR KEVIN CHUBB DIRECTED US TO INVESTIGATE THIS FUEL SYSTEM AND BATTERY SYSTEM PLACEMENT FOR INSPECTION. HE FELT AS WE DID THAT IT IS A HEALTH AND SAFETY HAZARD.
BATTERY KEPT DRAINING-FOUND OUT 2 BATTERIES UNDER THE DRIVER'S SEAT AND THE FUEL IS PUT IN AT THE DRIVER'S SEAT DOOR. THE DOOR MUST STAY OPENED DURING FUELING. ALSO, THE BATTERY DRAINING AND NUMEROUS REPLACEMENTS FOUND DUE TO INCORRECT WIRING AGAIN. THIS IS A CONVERSION VAN BY EXPLORER, AND WE'VE ALREADY HAD ANTIFREEZE LEAKAGE WHICH IS STILL A PROBLEM WITH THE SMELL. THE VEHICLE IS STILL AT REPAIR SHOP IN MILLERSVILLE FOR ANOTHER MONTH. MVA INVESTIGATOR KEVIN CHUBB DIRECTED US TO INVESTIGATE THIS FUEL SYSTEM AND BATTERY SYSTEM PLACEMENT FOR INSPECTION. HE FELT AS WE DID THAT IT IS A HEALTH AND SAFETY HAZARD.