High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Since I purchased this vehicle, it has experienced severe safety-related failures in the electrical system, battery, vacuum pump, powertrain, and other components. All warning lights would activate on the dashboard, messages appeared such as “Service Immediately” and “Power Reduced,” the vehicle became limited to about 10 mph, and on several occasions it shut off completely while in use. Six days before taking it to Midway Ford, Metro Ford replaced the battery, but within days the vehicle became inoperable again. Midway Ford kept the vehicle for weeks and eventually claimed the battery was defective, but attempted to charge me over $2,000 for sensors and a fuse box despite my Ford 5-year/8-year warranties and an extended service contract. I opened formal complaints with Ford, Metro Ford, and Midway Ford. Ford acknowledged factory defects, and the vehicle has more than six prior repairs since 2022, consistent with known issues in similar models (vacuum pump failures). During active state and federal investigations—and without my authorization—Midway Ford moved the vehicle off their property. I have evidence from the Ford app showing it was relocated to an apartment complex, then a private house, and finally to an unauthorized tow yard. When I returned to the country, police accompanied me to the location where I found the vehicle hidden, vandalized, with deflated tires, scratches, and surrounded by stripped and crashed cars. Midway Ford initially denied having the vehicle and later changed their statements. Afterward, all alerts were cleared from the Ford app without explanation. Midway Ford acted without permission, moved the vehicle during an open investigation, manipulated its condition, and returned it damaged. I request a full safety investigation due to repeated failures, loss of power, shutdowns while driving, and the dealer’s negligent handling of the vehicle.
Since I purchased this vehicle, it has experienced severe safety-related failures in the electrical system, battery, vacuum pump, powertrain, and other components. All warning lights would activate on the dashboard, messages appeared such as “Service Immediately” and “Power Reduced,” the vehicle became limited to about 10 mph, and on several occasions it shut off completely while in use. Six days before taking it to Midway Ford, Metro Ford replaced the battery, but within days the vehicle became inoperable again. Midway Ford kept the vehicle for weeks and eventually claimed the battery was defective, but attempted to charge me over $2,000 for sensors and a fuse box despite my Ford 5-year/8-year warranties and an extended service contract. I opened formal complaints with Ford, Metro Ford, and Midway Ford. Ford acknowledged factory defects, and the vehicle has more than six prior repairs since 2022, consistent with known issues in similar models (vacuum pump failures). During active state and federal investigations—and without my authorization—Midway Ford moved the vehicle off their property. I have evidence from the Ford app showing it was relocated to an apartment complex, then a private house, and finally to an unauthorized tow yard. When I returned to the country, police accompanied me to the location where I found the vehicle hidden, vandalized, with deflated tires, scratches, and surrounded by stripped and crashed cars. Midway Ford initially denied having the vehicle and later changed their statements. Afterward, all alerts were cleared from the Ford app without explanation. Midway Ford acted without permission, moved the vehicle during an open investigation, manipulated its condition, and returned it damaged. I request a full safety investigation due to repeated failures, loss of power, shutdowns while driving, and the dealer’s negligent handling of the vehicle.
My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start. The next day, the same failure occurred again and the van had to be towed. The dealer replaced the 12V battery without proper diagnosis and returned the vehicle with all warning lights still on. A technician privately stated that the issue was more complex than the battery and that the system had only been reset, not repaired. No written authorization for the repair was requested, and the underlying electrical/propulsion failure was never addressed. Five days later, the vehicle became fully inoperable again with the exact same failures. These repeated shutdowns and inability to start happen without warning and create a serious safety hazard because the van can lose all function while parked or potentially while driving. The system faults affect essential components related to braking, propulsion, and overall vehicle control. The pattern indicates a significant defect in the electrical and propulsion systems of the vehicle, and the problem persists despite attempted service. The vehicle is unsafe and unreliable due to recurring total system failure.
From the moment I purchased the vehicle, HGreg Nissan withheld essential information and misled me about its condition and warranty status. They told me the vehicle had a “bumper-to-bumper” warranty valid until October 2025 because it was a 2022 model, but they never informed me about the actual manufacturer warranties (5-year and 8-year EV warranties), which remain active and override any extended warranty they sold me. To justify selling me a six-year extended warranty through NESNA, HGreg Nissan hid the fact that the manufacturer warranties were still in effect. They also added three additional warranties I explicitly said I did not want. All documents were signed on a tablet, and I was never given physical copies. The USB they provided did not include any warranty information. I repeatedly requested the warranty documents and received no response. NESNA later confirmed that the extended warranty could not be activated because the manufacturer warranty was still active. HGreg Nissan also failed to disclose that the vehicle had been part of a commercial fleet in California, was auctioned, retitled, and then sold to me as if it were a clean personal-use vehicle. Since day one, the vehicle has experienced serious and repeated failures: electrical system malfunctions, powertrain warnings, brake system faults, vacuum pump failures, sudden loss of power, reduced speed mode, and spontaneous shutdowns. The vehicle is unsafe and is currently completely inoperable. HGreg Nissan sold me a defective vehicle, concealed critical history, misrepresented warranty coverage, added unwanted contracts, and refused to provide documentation or support. These failures pose a serious safety risk to me and other drivers.
My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start. The next day, the same failure occurred again and the van had to be towed. The dealer replaced the 12V battery without proper diagnosis and returned the vehicle with all warning lights still on. A technician privately stated that the issue was more complex than the battery and that the system had only been reset, not repaired. No written authorization for the repair was requested, and the underlying electrical/propulsion failure was never addressed. Five days later, the vehicle became fully inoperable again with the exact same failures. These repeated shutdowns and inability to start happen without warning and create a serious safety hazard because the van can lose all function while parked or potentially while driving. The system faults affect essential components related to braking, propulsion, and overall vehicle control. The pattern indicates a significant defect in the electrical and propulsion systems of the vehicle, and the problem persists despite attempted service. The vehicle is unsafe and unreliable due to recurring total system failure.
From the moment I purchased the vehicle, HGreg Nissan withheld essential information and misled me about its condition and warranty status. They told me the vehicle had a “bumper-to-bumper” warranty valid until October 2025 because it was a 2022 model, but they never informed me about the actual manufacturer warranties (5-year and 8-year EV warranties), which remain active and override any extended warranty they sold me. To justify selling me a six-year extended warranty through NESNA, HGreg Nissan hid the fact that the manufacturer warranties were still in effect. They also added three additional warranties I explicitly said I did not want. All documents were signed on a tablet, and I was never given physical copies. The USB they provided did not include any warranty information. I repeatedly requested the warranty documents and received no response. NESNA later confirmed that the extended warranty could not be activated because the manufacturer warranty was still active. HGreg Nissan also failed to disclose that the vehicle had been part of a commercial fleet in California, was auctioned, retitled, and then sold to me as if it were a clean personal-use vehicle. Since day one, the vehicle has experienced serious and repeated failures: electrical system malfunctions, powertrain warnings, brake system faults, vacuum pump failures, sudden loss of power, reduced speed mode, and spontaneous shutdowns. The vehicle is unsafe and is currently completely inoperable. HGreg Nissan sold me a defective vehicle, concealed critical history, misrepresented warranty coverage, added unwanted contracts, and refused to provide documentation or support. These failures pose a serious safety risk to me and other drivers.
My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.
My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
2021 Ford Bronco® and 2022—2023 Ford Transit® Van — 360-Degree and Rearview Camera Recall (23S48). I have taken my Van in 4 times to fix this issue, and it is still not fixed but it is marked as fixed on your website. Randomly the back up cameras on all sides will stop working and go blue or green with no image.
Have not had dealer see this. At totally random intervals van will ask me to "keep hands on wheel ". My hands are ALWAYS on the wheel
Have not had dealer see this. At totally random intervals van will ask me to "keep hands on wheel ". My hands are ALWAYS on the wheel
The contact owns a 2022 Ford Transit. The contact stated while driving at an undisclosed speed, the side view cameras became inoperable and were displaying a black screen. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
The contact owns a 2022 Ford Transit. The contact stated while driving at an undisclosed speed, the side view cameras became inoperable and were displaying a black screen. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 22V791000 (Electrical System, Visibility). The dealer was notified of the issue and the recall repair was performed; however, the contact was informed that additional repairs needed to be made to the HVAC system. Upon return of the vehicle, the defroster failed to operate as needed. The manufacturer was notified of the failure and referred the contact back to the dealer. The dealer then informed the contact that the issue was related to the climate control module which was not covered under the recall; however, the contact contested that the recall stated that the module was included in the recall. The vehicle was not repaired. The failure mileage was approximately 6,500.
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 22V791000 (Electrical System, Visibility). The dealer was notified of the issue and the recall repair was performed; however, the contact was informed that additional repairs needed to be made to the HVAC system. Upon return of the vehicle, the defroster failed to operate as needed. The manufacturer was notified of the failure and referred the contact back to the dealer. The dealer then informed the contact that the issue was related to the climate control module which was not covered under the recall; however, the contact contested that the recall stated that the module was included in the recall. The vehicle was not repaired. The failure mileage was approximately 6,500.