2000 FORD WINDSTAR Structure Problems

WHILE I WAS DRIVING ON THE HIGH WAY MY REAR AXLE BROKE I SAFETY MADE IT TO THE SHOULDER BUT WHILE DOING THAT MY TIRE BLEW AND LEFT ME STRANDED ON THE HIGH WAY. *TR

Mileage: 103,800

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 15 MPH AND VEERING TO THE RIGHT, THE CONTACT HEARD A LOUD METAL SCRAPPING NOISE. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. *LN*JB CONSUMER STATED I HAVE ATTACHED THE IMAGES OF MY 2000 FORD WINDSTAR SE'S AXLE BREAKAGE TO THIS EMAIL.*JB

Mileage: 133,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE); HOWEVER, THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE ENTIRE SUBFRAME SHOULD HAVE BEEN REPLACED. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR NEW STRUTS, HE WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000. *TR*JB

Mileage: 166,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE AND FRAME ASSOCIATED WITH THE UNDERCARRIAGE OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION. THERE WAS ALSO A CRACK THAT EXTENDED FROM THE REAR AXLE WHEN THE CONTACT INSPECTED UNDER THE VEHICLE. AN ABNORMAL NOISE WAS HEARD. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HWY, KNOXVILLE, TN 37912, 1-(866) 591-3943) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS STATIONARY, THE REAR AXLE RUSTED OUT AND FRACTURED WITHOUT WARNING. PHIL LONG FORD OF MOTOR CITY IN COLORADO SPRINGS, COLORADO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL RELATED TO THE FAILURE DUE TO ITS LOCATION IN A DRY STATE VERSUS THOSE THAT WERE ONLY BEING COVERED IN HUMID STATES. THE CONTACT WAS UNSURE OF THE NHTSA CAMPAIGN INFORMATION FOR THE RECALL. THE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF A STRUCTURE RECALL FOR THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE CONTACT WAS INFORMED THAT THEY WOULD ONLY INSPECT THE FRAME. THE DEALER REFUSED TO REPLACE THE PARTS IN COMPLIANCE WITH THE RECALL NOTIFICATION. THE DEALER STATED THAT DUE TO THE CONDITION OF THE VEHICLE, THE FRAME AND REAR AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE A SOLUTION. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,793. *CN

Mileage: 158,793

I OWN 2000 FORD WINDSTAR. THE PAINT IS FLANKING OFF THE ROOF REALLY BAD IT HAS SOME SPOTS RUSTED AND SOME IS GRAY EVEN IN THE BACK AND FRONT. I JUST REPLACED THE HOOD FROM A JUNK YARD. MY SPEEDOMETER KEEPS GOING CRAZY AND WHEN TRYING TO GET OUT OF PARK THE PARK AND REVERS PART BROKE BECAUSE IT GOT STUCK WITH THE RPM AND THAT BROKE TOO. I HAVE TO KEEP THE FUSE UNPLUGGED THAT GOES TO THE INTERIOR LIGHTING DO TO BATTERY DEAD BY THE NEXT DAY.

Mileage: 135,000

I JUST RECEIVED NHTSA SAFETY RECALL 15V-608.THIS IS AS LEAST THE THIRD "URGENT SAFETY NOTICE" ON MY VEHICLE FOR A REAR AXLE PROBLEM (AT THIS POINT I CALL THIS A CLEAR DEFECT). FORD HAS BEEN ABLE TO AVOID REPLACING THE DEFECTIVE REAR AXLE FOR YEARS AND ALLOWED TO INSTALL REINFORCEMENT BRACKETS (A BAND-AID APPROACH), EVEN AFTER ADMITTING THE REINFORCEMENT BRACKETS MAY HAVE BEEN INSTALLED IMPROPERLY AS WELL. WHEN I BROUGHT MY VEHICLE FOR THE LAST SAFETY RECALL FORD MADE LIGHT OF THE ISSUE AND SAID THE BRACKETS "LOOKED OK". OBVIOUSLY FROM THE NEW NOTICE THINGS ARE NOT "OK". I WILL HAVE IT CHECKED AGAIN BUT I HAVE LITTLE FAITH IN FORD DOING THE RIGHT THING. FORD SHOULD BE REQUIRED TO REPLACE MY REAR AXLE AT NO COST, I SHOULDN'T HAVE TO PAY $300 TO REPLACE THEIR DEFECTIVE PARTS. IF THIS AXLE SHOULD CRACK AND CAUSE ANY DAMAGE OR INJURY I GUARANTEE LEGAL ACTION AGAINST ANYONE THAT I CAN HOLD RESPONSIBLE FOR THIS ISSUE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. UPON INSPECTION, THE CONTACT NOTICED THAT THE WHEEL WAS TILTED INWARD. THE CONTACT ALSO STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V080000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ENGINE AND THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXTREMELY CORRODED FROM THE FRONT OF THE VEHICLE TO THE REAR, WHICH CAUSED THE ENGINE AND TRANSMISSION TO SEPARATE FROM THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

MY VAN HAS CRACKED REAR AND FRONT AXLES AND A BROKEN SUB FRAME. I WAS TOLD BY SERVICE MANAGER STEVE GOCHENOUR ( WHEN I DROPPED OFF THE VAN) AT THE SHAWNEE MISSION FORD DEALERSHIP IN KANSAS, THAT THESE REPAIRS, AS WELL AS ANY DAMAGED CAUSED BY THESE DEFAULTS ARE FULLY COVERED UNDER A FORD RECALL, AND WOULD COST ME NOTHING. THEY THEN CALLED ME A WEEK LATER AND SAID I HAD TO PAY THEM $300 FOR THE REAR AXLE. I WOULD LIKE YOUR ASSISTANCE IN GETTING MY $300 REFUNDED FROM FORD.

Mileage: 160,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE REVERSING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PROCEEDED TO DRIVE DOWN THE ROAD AND THE NOISE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

MY WIFE WAS DRIVING HER VAN WHEN SHE HEARD A CLUNK. SHE WAS TRAVELING AT 25MPH ON A STATE ROAD. UPON INSPECTION WE FOUND THE FRONT SUBFRAME BROKE WHERE THE FRONT SWAY BAR CONNECTS. RESEARCH FOUND A RECALL, BUT MY VIN WAS NOT PART OF IT. FORD CORPORATE TOLD ME I WAS ON MY OWN TO HAVE IT FIXED. THIS IS AN OUTRAGE. THEY SHOULD BE TAKING CARE OF THIS PROBLEM. WHAT DO I DO NEXT?

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS ABNORMAL SWAYING IN THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER IT WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS INSPECTED AND THE TECHNICIAN NOTICED THAT THE REAR TIRES WERE BENT OUTWARD AND THE SUB FRAME WAS CRACKED. THE BRACKETS AND THE BODY MOUNT ATTACHMENTS FAILED TO SUPPORT THE FRAME AND UNDERBODY OF THE VEHICLE. ALSO, AN INDEPENDENT MECHANIC INDICATED THAT THE BRACKETS WERE NOT CORRECTLY INSTALLED TO SUPPORT THE FRAME. THE MECHANIC RETAINED THE VEHICLE FOR PARTS AND INDICATED THAT THE REPAIR WAS EXTENSIVE. THE CONTACT NO LONGER OWNS THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE A REMEDY BECAUSE THE RECALL REPAIR WAS ALREADY COMPLETED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

CAR SWAYING ALMOST LOST CONTROL TOOK TO BELLE TIRE FOUND CRACKLIN IN AXLE.

Mileage: 175,915

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT 55 MPH, A LOUD NOISE EMITTED FROM UNDER THE SUBFRAME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME AND THE ENGINE CRADLE WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

PEELING PAINT ON MOST BODY PARTS. *TR

I WAS HEADING TO THE STORE AS I DO ON A EVERY DAY BASES AND GOING THREW TOWN I HIT A SMALL HOLE IN THE ROAD AND I HEARD A HORN BLOW FROM BEHIND ME AS I LOOKED BACK I SEEN A BIG CHINK OF MY SLIDING DOOR SITTING IN THE ROAD INFRONT OF THE CAR . I NOTICED SMALL RUST ON THE UNDER LINING OF THE DOOR AS IT HAPPENS WITH CARS THIS AGE BUT I HAVE NEVER SEEN IN MY 30 OD YEARS A CHUNK BRAKE LOOSE ALMOST CAUSING A ACCIDENT. THIS IS NOT NORMAL FOR ANY CAR/VAN/SUV TO RUST LIKE THIS AS IM MISSING HALF THE DOOR ON THE ONE SIDE OF THE VAN, I DID REPLACE IT WITH A JUNK YARD ONE BUT STILL. *TR

Mileage: 159,562

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT INDICATED THAT THERE WAS EXTENSIVE RUST ON THE UNDERBODY, FRAME, BRACKETS, AND OTHER COMPONENTS OF THE VEHICLE. ALSO, THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE TECHNICIAN STATED THAT THE FRAME MAY FRACTURE AND THE RUST TO THE FRAME AND UNDERBODY WAS EXTENSIVE AND ALMOST CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V194000 (SUSPENSION), 10V385000 (SUSPENSION), AND 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND HAD TO ABRUPTLY PULL THE STEERING WHEEL TO THE RIGHT. THE CONTACT NOTICED THAT THE FRAME WAS DETACHED FROM THE SUBFRAME AND THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), AND NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S FRONT PASSENGER SIDE FRAME FRACTURED. THE DEALER REPAIRED THE BRACKET. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

DOOR CONSTANTLY OPENS AND CLOSES. HAVE EXPERIENCED PROBLEMS WITH DOOR FULLY CLOSING. *TR

Mileage: 150,000

AIRBAG DIDN'T DEPLOY DURING A BUMPER TO BUMPER ACCIDENT. *TR

VEHICLE SIDE DOORS REFUSE TO OPEN. UNABLE TO OPEN MANUALLY AND POSE A SAFETY RISK FOR ESCAPE FROM FIRE/ACCIDENT OR OTHER. *TR

Mileage: 148,400

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHOOK. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE). THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE REAR AXLE FRACTURED AND THE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AXLE NEEDED TO BE REPLACED DUE TO A FAILED REINFORCEMENT PLATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 146,000.

Mileage: 146,000

HIT BRAKES AND HEARD POPPING A CRACKING TOOK TO SHOP AND THEY SAID THE FRONT SUBFRAME WAS CRACKED AND NEED TO BE FIXED. *TR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR A STATE INSPECTION AND SHE WAS INFORMED THAT THE ENGINE CRADLE WAS CRACKED AND THE VEHICLE WOULD NOT PASS THE INSPECTION. THE CONTACT STATED THAT THERE WERE NO OTHER EXISTING FAILURES. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS), BUT THE DEALER ONLY REPLACED THE BRACKETS, WHICH CAUSED THE CRADLE TO CRACK. THE FAILURE AND CURRENT MILEAGES WERE 171,000.

Mileage: 171,000

MY SON WAS DRIVING ON THE HIGHWAY. WHILE DRIVING AT 40 MILES PER HOUR THE BACK AXEL FRACTURED. THIS RESULTED IN HIM CRASHING INTO THE CENTER CEMENT DEVIDER AS WELL AS THE FROM LEFT CONTROL ARM BREAKING AS WELL. HE HAD TO GO TO THE HOSPITAL AND GET CHECKED OUT. IT IS A SHAME THAT I HAVE TO FIND OUT ABOUT THIS RECALL THROUGH MY INSURER.

Mileage: 171,000

AFTER HEARING A LOUD CRACKING NOISE FROM REAR AREA OF THE 2000 FORD WINDSTAR, HUSBAND INVESTIGATED AND FOUND A LARGE CRACK IN THE REAR AXLE. I CALLED FORD CUSTOMER RELATIONS TODAY WHO AFTER LOOKING AT MY VIN TOLD ME THAT WHILE EVERYTHING IS THE SAME (IE: THE LOCATION OF THE CRACK, YEAR AND MODEL OF THE VEHICLE) AS IN RECALL #10S13, THERE WAS NOTHING THEY COULD DO BECAUSE THE VAN WASN'T MADE AT THE FACILITY THAT THE RECALLED PARTS WERE MADE. HOW IS IT NOT COVERED AND IT'S EXACTLY THE SAME? VERY RUDE CUSTOMER RELATION GUY, I MIGHT ADD. VERY UNHAPPY FORD OWNER. *TR

DEAR SIR/MADAM I AM FILING THIS COMPLAINT FOR A FORD WINDSTAR 2000, THE REAR AXEL, WHICH WAS ON RECALL AND FORD HAD CONTACTED US TO HAVE IT REPLACED, HOWEVER AFTER CALLING FORD AND ALL THE NEAREST DEALERS AND WE ACTUALLY WENT TO A FORD DEALERSHIP AS WELL. NO DEALERSHIP WAS ABLE TO PROVIDE THE RECALL REPLACEMENT FOR THE AXLE OR ANY REPAIRS IN THAT MATTER. THANKS, FORD OWNER *TR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT SHE RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). AFTER TAKING THE VEHICLE IN FOR REPAIR, THE OWNER NOTICED THAT THE SUB-FRAME CONTINUED TO ROT AWAY. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD NOT HAVE BEEN REPAIRED BY THE ORIGINAL DEALER. THE DEALER STATED THAT THE VEHICLE WAS BEYOND REPAIR AND OFFERED TO BUY IT BACK. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 111,000.

Mileage: 111,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE INSPECTION, THE MECHANIC ADVISED HIM THAT THE SUB-FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) BUT THE MECHANIC ADVISED THE CONTACT THAT THE RECALL REMEDY DID NOT SOLVE THE ISSUE. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 101,000.

Mileage: 101,000

I HAVE A 2000 FORD WINDSTAR LX THAT MY WIFE AND 5 KIDS USE LOCALLY THE VAN HAS ONLY 116,000 ON IT MY MECHANIC SAID THIS UPCOMING MARCH HE WOULD NOT BE ABLE TO INSPECT THE VEHICLE DUE TO THE ROT AND CORROSION I BROUGHT IT TO POUGHKEEPSIE FORD FOR SUB FRAME INSPECTION RECALL THEY SAID THE REST IS NOT THEIR PROBLEM I DID RESEARCH ON THIS MATTER ON THE WEB IT IS NOTED THAT MANY CONSUMERS WERE REFUNDED UP TO 3000.00 OR THEY COULD USE THAT TOWARD ANOTHER VEHICLE PURCHASE WHICH IS WHAT I WANTED TO DO WHAT CAN I DO NOW I HAVE UNTIL MARC THAN I HAVE NO TRANSPORTATION THIS IS NOT FARE A 2000 WINDSTAR SHOULD LAST LONGER LIKE OTHER VEHICLES. *TR

Mileage: 116,000

2000 FORD WINDSTAR: CRACKED REAR AXLE AND CORROSION AND RELATED FAILURES OF THE FRONT SUB-FRAME. WE ARE WRITING TO REPORT A REAR CRACKED AXLE AND FAILED, DAMAGED AND CORRODED FRONT SUB-FRAME ASSEMBLY OF OUR 2000 FORD VAN. FORD RECALLED: "CERTAIN 1998-2003 MODEL YEAR WINDSTAR VEHICLES OPERATED IN CORROSION STATES" FOR CRACKED OR BROKEN REAR AXLES (SAFETY RECALL 10513- SUPPLEMENT #10); AND FOR FAILED AND CORRODED "SUBFRAME FRONT LOWER CONTROL ARM REAR ATTACHING FLANGES AND REAR BODY MOUNT ATTACHMENTS. OUR FORD VAN HAS BOTH THESE FAILURES AND IS UNSAFE TO DRIVE. THE VEHICLE FAILED THE STATE SAFETY INSPECTION DUE TO ITS CRACKED AXLE. THE INSPECTOR ADVISED US THE VAN WAS UNSAFE TO DRIVE. THE KOONS FORD SERVICE DEPARTMENT HAS INSPECTED THE VAN AND CONCLUDED THAT THE REAR AXLE AND FRONT SUB-FRAME HAVE FAILED BECAUSE OF CORROSION AND BOTH NEED TO BE REPLACED. THE VEHICLE WAS "OPERATED" REGULARLY IN MARYLAND AND THE DISTRICT OF COLUMBIA, AS WELL AS DRIVEN IN THE WINTER IN SNOW AND ICE CONDITIONS IN HIGH CORROSION STATES. WE WERE TOLD BY KOONS THAT AN EXTENSION OF THE RECALL WAS DENIED BY FORD BECAUSE WHILE THE VEHICLE WAS OPERATED IN HIGH CORROSION STATES, IT WAS NOT REGISTERED IN A HIGH CORROSION STATE. NORTHERN VIRGINIA WEATHER IS SIMILAR TO OFFICIAL ADJACENT HIGH CORROSION STATES. THE NATIONAL WEATHER SERVICE GROUPS NORTHERN VIRGINIA WITH AREAS OF MARYLAND AND DC WITH REGARD TO SNOW FALL. "SODIUM CHLORIDE (SALT) IS VIRGINIA'S PRIMARY SNOW REMOVAL AND ICE CONTROL CHEMICAL". THE "REGISTRATION" REQUIREMENT IS ERRONEOUS. CONSIDERATION SHOULD BE GIVEN TO WHETHER A VEHICLE WAS OPERATED IN HIGH CORROSION AREAS, WHERE SALT IS USED . FORD'S LETTER OF 1/ 26/2011 TO NHTSA, STATES THAT " WE ARE TAKING THE ACTION TO CONFIRM OUR COMMITMENT TO SAFETY AND TO ADDRESS ANY POTENTIAL VEHICLE OWNER CONCERNS." REQUEST THAT THE RECALLS BE EXTENDED TO OUR VEHICLE. THE SWAY BAR LINKS WERE REPLACED. UPDATED IVOQ 12/20/11 *TR

Mileage: 162,000

I AM VERY CONCERN ABOUT MY 2000 FORD WINDSTAR LX. I HAD TWO PROBLEMS WITH MY VAN IN WHICH A BRACKET CAME A LOOSE ON MY VAN. I LOST COMPLETE CONTROL OF MY VAN AND HAD TO PULL OVER AND CALL FOR HELP. THANK GOD I WAS ON THE CITY ROADS AND NOT THE HIGHWAY. THE LAST TIME I HAD AN INCIDENT, I WAS TOLD THAT THE REAR AXLE IS CRACKING AND MY SUBFRAME NEEDS TO BE INSPECTED. I WAS TOLD THAT THIS COULD BE EXTREMELY HAZARDOUS. I WAS TOLD THAT I NEEDED THE REAR AXLE REPLACED. I SEE THAT THERE HAS BEEN RECALLS IN THE NORTHERN STATES BUT I RESIDE IN CHARLOTTE, NC. I FEEL THAT THIS NEEDS TO BE EXTENDED OUT TO THE SOUTHERN STATES. PLEASE CONSIDER IN ALLOWING US TO HAVE OUR AXLES INSPECTED FOR THE SAFETY OF OUR FAMILIES; IF THE VEHICLE NEEDS REPAIRS TO ALLOW FORD TO REPAIR THIS PROBLEM AT NO COST TO US. *TR

HAD VEHICLE IN FOR SERVICE RECALLS. RECALLS MET THE REQUIREMENTS TO REPLACE THE SUBFRAME ASSY; HOWEVER, IT WAS REPAIRED INSTEAD. CONTACTED FORD ABOUT MY CONCERN OVER HOW IT WAS BEING FIXED AND WAS TOLD THAT THE DEALER WAS GIVEN INFO. ON HOW TO DO THE REPAIR AND IF THERE WAS ANY PROBLEM AFTER IT WAS FIXED, I WOULD HAVE TO TAKE IT UP WITH THE DEALER BECAUSE IT WOULD BE A WARRANTY ISSUE WITH THEM, THAT FORD WOULD NOT HELP ME. NOW AFTER PICKING UP THE VEHICLE, THE A/C NO LONGER WORKS. - IT BLEW COLD AIR BEFORE THEY GOT IT. *KB

Mileage: 108,800

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED AFTER HAVING THE VEHICLE REPAIRED FOR RECALL NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND RECALL NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDER BODY SHIELDS), SHE WAS UNABLE TO DRIVE THE VEHICLE SINCE THE BRACKETS AND BOLTS HANG SO LOW WHICH CAUSED IT TO GET STUCK WHEN DRIVING OVER A POT HOLE OR ON TRAIN TRACKS. THE CONTACT STATED THAT THE REPAIRS ONLY SERVE AS A BAND AID AND FAILED TO REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THE VEHICLE WAS UNSAFE TO DRIVE SINCE THE SUB FRAME WAS EXTREMELY COMPROMISED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 158,013. RVK

Mileage: 158,013

AFTER EMPLOYING THE STANDARD ISSUED FORD WINDSTAR SCISSORS JACK AND RAISING THE LR SUBFRAME AT THE DESIGNATED JACK POINT TO CHANGE A FLAT TIRE, THE SUBFRAME STARTED TO SNAP AND BUCKLE. THE VAN THEN STARTED TO LOWER IN HEIGHT WITHOUT OPERATING THE JACK. THE VAN LOWERED IN HEIGHT APPROXIMATELY 1-2 IN. AFTER REMOVING THE JACK, THE ASSIGNED JACK POINT WAS BENT. HAD I BEEN TRAVELING, I WOULD NOT HAVE BEEN ABLE TO EFFECTIVELY AND SAFELY EMPLOY(AND STILL CAN NOT SAFELY EMPLOY) THE ISSUED JACK AND REPAIR THE FLAT WITHOUT POSSIBLE HARM OR INJURY. *TR

Mileage: 117,226

THE REAR AXLE TWISTED SO BAD THAT IT DESTROYED MY RIGHT REAR BRAKES. THE NEW DRUM WILL NOT GO ON IT IS SO BADLY TWISTED. THE CONSUMER ALSO STATED THERE IS RUST UNDER THE VEHICLE. UPDATED PORTABLE 08/30/11

Mileage: 120,000

DRIVERS SIDE DOORS SHOW CORROSION FROM WATER SEEPING DOWN WINDOWS ON DRIVERS SIDE OF THE 2000 FORD WINDSTAR. *KB

Mileage: 80,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT HE EXPERIENCED A FLAT TIRE. THE CONTACT ATTEMPTED TO CHANGE AND AS THE VEHICLE WAS JACKED UP, THE FRAME COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THAT THE VEHICLE COULD BE REPAIRED BUT ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT YET REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 129,500. UPDATED 07/08/11*LJ THE CONSUMER STATED WHEN HE ATTEMPTED TO CHANGE A TIRE, THE SIDE OF THE VEHICLE CAVED IN DUE TO SEVERE CORROSION ALONG THE UNDERCARRIAGE. UPDATED 07/22/11

Mileage: 129,500

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT HE EXPERIENCED A FLAT TIRE. THE CONTACT ATTEMPTED TO CHANGE AND AS THE VEHICLE WAS JACKED UP, THE FRAME COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THAT THE VEHICLE COULD BE REPAIRED BUT ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT YET REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 129,500. UPDATED 07/08/11*LJ THE CONSUMER STATED WHEN HE ATTEMPTED TO CHANGE A TIRE, THE SIDE OF THE VEHICLE CAVED IN DUE TO SEVERE CORROSION ALONG THE UNDERCARRIAGE. UPDATED 07/22/11

Mileage: 129,500

2000 FORD WINDSTAR FAILURE OF FRAME BRACKET THAT FASTENS THE REAR STABILITY ARM TO THE RIGHT SIDE OF THE FRAME JUST IN FRONT OF THE REAR SPRING AND SHOCK ABSORBER. *TR

Mileage: 143,000

I HAVE A 2000 FORD WINDSTAR THAT I HAVE HAD SINCE IT WAS PURCHASED NEW. TODAY WHILE DRIVING DOWN THE HIGHWAY, I HEARD A LOUD POP. THE VAN STARTED TO FEEL FUNNY IN THE REAR, ALMOST LIKE I HAD A FLAT TIRE. I PULLED OFF THE ROAD AND UPON INSPECTING THE REAR WHEEL, NOTICED IT WAS LEANING IN AT THE TOP. I LOOKED AT THE REAR AXLE AND IT HAD SNAPPED IN HALF. NEEDLESS TO SAY, THIS WAS INSPECTED IN JANUARY FOR THIS VERY SAME RECALL. MY FAMILY WAS WITH ME AND COULD HAVE BEEN INJURED OR KILLED BECAUSE OF THIS. *TR

Mileage: 145,000

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT NHTSA CAMPAIGN ID 11V030000 STRUCTURE FRAME AND MEMBERS UNDER BODY SHIELDS, AND NHTSA CAMPAIGN ID 10V385000 SUSPENSION REAR AXLE NON POWERED AXLE ASSEMBLY WERE PERFORMED ON THE VEHICLE AND WERE COMPLETED ON APRIL 4, 2011. AFTER THE REPAIR, THE VEHICLES FRONT END MADE A RUBBING SOUND WHILE ATTEMPTING TO PARK. THE DEALER STATED A DIAGNOSTIC TEST WOULD NEED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WERE 94,000.

Mileage: 94,000

FORD WINDSTAR RECALL 11S16 I CONTACTED FORD HEADQUARTERS REGAURDING THE FRONT RECALL ON 4/18/2011 I SPOKE WITH A WOMAN NAMED [XXX] DOCUMENTED CASE # [XXX] WHEN I ASKED ABOUT THE FRONT RECALL PARTS WHEN THEY WERE GOING TO BE AVAILABLE SHE TOLD ME NOBODY KNEW ANYTHING ABOUT THEM. THEN I ASKED HER I WAS CALLING FORD CAUSE I THOUGHT THEY WERE THE ONE TO CALL CAUSE THEY WERE MANUFACTURING THEM. I WAS SHOCKINGLY INFORMED THEY WERENT MANUFACTURING THEM AND DIDNT KNOW WHO WAS OR WHERE THEY WERE COMING FROM. I EVEN ASKED HER IF THEY WERE GOING TO FALL OUT OF THE SKY THEN? (SHE LAUGHED) SHE TOLD ME TO CALL MY DEALERSHIP. WHICH I HAVE ASKED MY DEALERSHIP 3 TIMES NOW AND GOT 3 DIFFERENT ANSWERS. BUT I DID LEAVE A MESSAGE FOR THE SERVICE MANAGER TO CALL ME. MY CONCERN IS IF FORD HEADQUARTERS ISNT MANUFACTURING THE PARTS FOR THERE VECHILES HOW SAFE ARE THESE PARTS AND HAVE THEY BEEN TESTED? WHO IS SUPPOSE TO BE MANUFACTURING THESE PARTS DO YOU KNOW? ARE THESE ORIGNAL FACTORY PARTS? BECAUSE THE BACK BRACES THEY PUT ON MY WINDSTAR ARE NOT FACTORY PARTS. SO IS THE FRONT PARTS GOING TO BE THE SAME KINDA OF FIX? ARE THESE FIXES FORD IS PROVIDING SAFE AND BEEN TESTED SINCE THEY ARE NOT FACTORY PARTS AND WILL THEY LAST? THIS IS MY #1 CONCERN. CAN YOU YOU PLEASE GIVE ME SOME ANSWERS THANK- YOU FOR YOUR ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 122,000

2000 FORD WINDSTAR. CONSUMER EXPRESS DISCONTENT REGARDING VEHICLE SAFETY AND RECALL REPAIRS *TGW THE CONSUMER STATED SHE RECEIVED A RECALL IN THE MAIL. SHE MADE AN APPOINTMENT TO TAKE THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE CONSUMER WAITED 1.5 HOURS FOR THE INSPECTION TO BE COMPLETED AND THEN SHE WAS ADVISED THE VEHICLE HAD PASSED INSPECTION. HOWEVER, THE DEALER STATED THERE WAS A RUSTED AREA ON THE TOP PORTION OF AN ARM THAT CONCERNED THEM. THE DEALER STATED THEY E-MAILED PHOTOS TO FORD AND WOULD CONTACT HER ABOUT FIXING THE PROBLEM. HOURS LATER, THE CONSUMERS HUSBAND RECEIVED A CALL FROM THE DEALER AND THEY TOLD HIM THAT FORD STATED THE VEHICLE WAS NOT SAFE TO DRIVE AND THEY WILLING TO BUY THE VEHICLE BACK AT AN OFFER OF $5,678. THE CONSUMER AGREED TO FORDS TERMS. *JB

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE SUB FRAME DID NOT EXHIBIT ANY SIGNS OF THE FAILURE LISTED IN THE RECALL. THE VEHICLE WAS RELEASED TO THE CONTACT AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE ALTHOUGH A CRACK WAS DISCOVERED ON A STRESS POINT OF THE FRAME. THE DEALER STATED THAT THE CRACK FOUND ON THE CONTACTS FRAME WAS NOT INCLUDED IN THE RECALL. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD HAVE TO TAKE THE DEALERS WORD AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT WAS CONCERNED WITH THE SAFETY OF DRIVING THE VEHICLE WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,540.

Mileage: 94,540

WE RECENTLY HAD OUR 2000 FORD WINDSTAR INTO THE DEALER FOR A SUBFRAME RECALL. THE DEALER FOUND A CRACK IN THE PASSENGER SIDE SUBFRAME MOUNT BUT STATED IT WAS UNDER 3MM SO IT WAS NOT CONSIDERED UNSAFE. THEY DEEMED IT SAFE TO DRIVE AND PUT ME BACK ON THE ROAD IN IT, MY CHILDREN'S LIVES ARE AT RISK, THEY REFUSE TO BUY IT BACK OR GIVE ME A LOANER AND STATED I HAD TO WAIT UNTIL HE PARTS COME IN TO FIX IT. PLEASE HELP US FORD IS SCREWING OVER ALL OF US, I HAVE THREE CHILDREN AND I AM SO SCARED TO DRIVE IT!!! *TR

Mileage: 117,000

2000 FORD WINDSTAR REAR AXLE AND FRONT SUB-FRAME FAILURE: FORD DEALER HAS HAD MY VAN FOR 7 MONTHS NOW SINCE SEPTEMBER 1, 2010. I JUST RECEIVED ANOTHER RECALL NOTICE THIS WEEK ABOUT POTENTIAL FRONT SUB-FRAME FAILURE. DEALER SAYS MY VAN FAILED FRONT END INSPECTION BUT IS REPAIRABLE AND MUST NOW WAIT FOR THOSE PARTS ALSO. FORD HAS BEEN GREAT WITH RENTAL CAR AND TREATED US FAIRLY. HOWEVER, I HAVE LOST TOTAL CONFIDENCE IN THE SAFETY OF THIS VEHICLE AND DO NOT WANT IT BACK, EVEN WITH REPAIRS. ASIDE FROM SITTING WITH THE SAME FUEL IN IT FOR 7 MONTHS NOW, IT HAS OBVIOUSLY INCURRED WEATHERING AND WEAR ON SYSTEMS LIKE TIRES, BATTERY, OIL, ETC. I HAVE ALSO BEEN PAYING INSURANCE FOR A PARKED VEHICLE FOR 7 MONTHS. OF GREATER CONCERN IS THE FACT THAT THIS VEHICLE HAS COMPLETELY LOST ALL TRADE IN VALUE OR RESALE POTENTIAL. WITH ONLY 80K MILES, I HAD INTENDED TO KEEP THIS VEHICLE FOR MANY MORE YEARS. IT HAS ALWAYS BEEN GARAGE KEPT AND DEALER MAINTAINED AND THE BODY IS IN GREAT CONDITION. TWO WEEKS BEFORE THE REAR AXLE CRACKED, I HAD A FORD DEALER COMPLETE $1,400 IN FRONT END MAINTENANCE - NEW SUSPENSION COMPONENTS, STRUTS, BUSHINGS, ETC. BOTTOM LINE IS: I HAVE LOST TOTAL CONFIDENCE IN THE SAFETY OF THIS VEHICLE, EVEN WITH REPAIRS; I HAVE LOST MONEY ON REPAIRS JUST PRIOR TO THE REAR AXLE FAILURE; I HAVE PAID FOR INSURANCE FOR A CAR SITTING IN A LOT FOR 7 MONTHS - SO FAR; I HAVE LOST ALL TRADE IN VALUE: I HAVE LOST ALL RESALE VALUE - NOBODY IN THEIR RIGHT MIND WOULD BUY A WINDSTAR NOW AFTER ALL THE MEDIA COVERAGE; I CANNOT AFFORD TO REPLACE IT WITH A COMPARABLE VEHICLE AT THIS TIME. I DO NOT WANT THIS VEHICLE BACK! I URGE YOU TO CONSIDER THE ISSUES I HAVE LISTED ABOVE AS YOU CONTINUE YOUR INVESTIGATION. WHILE SOME POINTS ABOVE MAY BE OUTSIDE THE SCOPE OF YOUR INVESTIGATION, FORD NEEDS TO UNDERSTAND THE ENORMOUS IMPACT OF THIS SITUATION ON THEIR CUSTOMERS. I AM A FORD GUY WITH 3 OTHER FORD VEHICLES, INCLUDING AN ANTIQUE. I AM NOT HAPPY AND FORD NEEDS TO MAKE THIS RIGHT. THANK YOU *TR

Mileage: 82,000

FORD WINDSTAR RECALL, FRONT SUBFRAME LOWER CONTROL ARM REAR ATTACHING FLANGE AND BODY MOUNTS COULD SEPARATE FROM THE SUBFRAME IN HIGH CORROSION AREA. FORD CLAIMS RESTITUTION OF VEHICLES CONSIDERED UNSAFE TO BUY BACK VEHICLE AT 150% OF THE KELLEY BLUE BOOK PRIVATE SALE EXCELLENT RATE. FOR MY SEL WINDSTAR THE PRIVATE SALE EXCELLENT RATE IS $4275. 150% OF THE VALUE OF MY CAR IS $6412.50. FORD IS OFFERING A NON-NEGOTIABLE BUYBACK OF $4253. LESS THAN THE KELLY BLUE BOOK VALUE OF MY VEHICLE. FORD SHOULD HONOR THE NATIONAL TRAFFIC AND MOTOT VEHICLE SAFETY ACT, TITLE 49 U.S.C SECTION 13120 CLAIMING AS SUCH (PREMIUM OFFER OF 150% OF AN AVERAGE KELLEY BLUE BOOK FOR MODEL AND TRIM LEVEL AT PRIVATE PARTY, EXCELLENT CONDITION AND 12,000 MILES PER YEAR. MY VEHICLE IS A 2000 FORD WINDSTAR SEL WITH ONLY 125,000 MILES, WHICH IS LESS THAN 12,000 PER YEAR. MY COMPLAINT IS THAT FORD IS NOT HONORING THIS NRMVS ACT AND TAKING ADVANTAGE OF CONSUMERS. *TR

Mileage: 125,000

MY FRONT SUBFRAME IS RUSTED ON MY 2000 FORD WINDSTAR AND COULD NOT BE REPAIRED HAD TO REPLACE SUBFRAME. WHEN I PURCHASED PUT FORD REMAN TRANSMISSION IN VEH AND NOW FORD WILL NOT FIX WANTS TO BUY ME OUT FOR $2,900 MY VEH ONLY HAS 95,000 MILES AND WHERE WOULD I GET A VEH LIKE THIS FOR $2,900 DO NOT THINK IS FAIR THEY SHOULD REPLACE THE FRONT SUBFRAME. *TR

MY 2000 FORD WINDSTAR DID NOT PASS SAFETY RECALL 11S16 THEY CALLED ME TO TELL ME IT WAS GROUNDED. THEN THEY PROCEEDED TO TELL ME I CANNOT RENT A VEHICLE BECAUSE I DON'T HAVE A CREDIT CARD. ALTHOUGH I OFFERED THEM MY DEBIT CARD WHICH THEY SAID WAS NOT GOOD ENOUGH. I LIVE IN N.H. WHERE INSURANCE IS NOT REQUIRED. SO I DO NOT HAVE INSURANCE BUT I AM NOT REQUIRED TO SINCE I'M OVER 21 YEARS OF AGE AND HAVE A GOOD DRIVING RECORD. I ALSO HAVE LIVED AT MY ADDRESS FOR 9 YEARS WITH THE SAME PHONE NUMBER. SO IT COMES DOWN TO MY CAR IS UNSAFE TO DRIVE BUT IF I WANT A CAR TO GET PLACES I NEED TO SINCE, I'M HANDICAPPED ALSO ON A FIXED INCOME. THEY TOLD ME I WOULD HAVE TO SIGN A WAIVER STATING MY CAR WAS UNSAFE TO DRIVE TO GET IT BACK. THEY ARE PUTTING ME IN A SITUATION THAT I HAVE NO OTHER CHOICE BUT TO DRIVE MY CAR. OR OTHERWISE I HAVE NO CAR TO GET ANYWHERE. THEY DID NOT TRY TO WORK WITH ME AT ALL REGARDING MY SAFETY DRIVING FORDS UNSAFE VEHICLE. ALSO I WAS CALLED AT THE END OF THE DAY TO TELL ME ALL THIS WHEN I DROPPED MY CAR OFF AT 7:30 A.M. NOW IT LOOKS LIKE IM NOT GOING TO BE ABLE TO GET TO ANY DOCTOR APPOINTMENTS OR GROCERY STORES ETC. ETC. MY LIFE IS ON HOLD WITH FORD. :( THIS IS A VERY DISTURBING SITUATION THEY HAVE PUT ME IN. ALSO I WOULD LIKE TO ASK WHY THEY ARE SENDING RECALL LETTERS OUT BEFORE THEY EVEN HAVE THE PARTS WHEN THEY AREN'T GOING TO HELP YOU WITH ANOTHER VEHICLE IN THE MEANTIME? JUST TO LET YOU KNOW I WILL SIGN THERE STUPID WAVIER CAUSE THEY HAVE GIVEN ME NO OTHER CHOICE!!! TO MAKE IT PERFECTLY CLEAR NOT BY MY CHOICE. SO I PRAY GOD WILL BE WATCHING OVER ME!! THANK-YOU. *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS DRIVING 30 MPH WHEN THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SUB FRAME WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO SPEAK WITH THE MANUFACTURER TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

I BOUGHT MY 2000 FORD WINDSTAR THROUGH A PRIVATE SALE. WHEN I GOT THE VAN I HAD IT INSPECTED AND IT PASSED INSPECTION. ABOUT A MONTH LATER WE HEARD A NOISE IN THE FRONT END AND THE STEERING BECAME SHAKY. THEN ABOUT A MONTH AFTER THAT MY HUSBAND WAS PULLING OUT OF THE DRIVEWAY AND THEY HEARD A LOUD BANG. HE PULLED OVER AND WHEN MY DAD LOOKED UNDER THE CAR HE SAW A CRACK IN THE SUB FRAME. *TR

Mileage: 119,000

FORD 3F2Z-5C145-CA FRAME ASY ON MY 2000 FORD WINDSTAR IS RUSTED TO THE POINT I CAN PUT MY FINGER THROUGH IT. NOT PART OF ANY RECALL BUT IT IS USED TO HOLD UP THE MOTOR. PHOTO AVAILABLE IF YOU WISH TO SEE. *TR

Mileage: 93,333

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON DECEMBER 27, 2010 FOR RECALL REPAIR 10V385000 SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY. AFTER THE RECALL REPAIR WAS PERFORMED THE CONTACT NOTICED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST. THE FRONT SUBFRAME WAS CORRODED AND THE ENGINE WAS BEGINNING TO FALL DOWN. THE POWER STEERING FLUID LEAKED AND THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER DECLINED TO ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 148,000.

Mileage: 148,000

WHILE DRIVING AT 30 MPH THE PASSENGER SIDE ENGINE CRADLE BROKE. SIGNS OF SEVERE RUST IN THE AREA. VEHICLE NOT REPAIRED AS OF YET. THIS IS A BAD PROBLEM AND IT IS A GOOD THING I WAS NOT DRIVING ON THE HIGHWAY. *TR

Mileage: 116,252

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE NOTICED THAT THE VEHICLE WOULD DRIVE ABNORMALLY ROUGH AND THAT THE ENGINE AND TRANSMISSION WARNING LIGHT WAS ILLUMINATED. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE SUB FRAME WAS FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

RECALL # ID 10S13 REAR AXLE INSPECTION AND AXEL ON WINDSTAR 2001 MY HUSBAND FIRST NOTICED THE REAR AXEL CRACKED IN TWO PIECES AND TOOK THE CAR TO OUR MECHANIC WHO VERIFIED THE CRACKS AND HE SAID HE NEVER RECEIVED A NOTICE OF RECALL ON THE WINDSTARS. WE RECEIVED NOTICE IN OCTOBER AN CAR WAS DUE FOR INSPECTION IN NOVEMBER. THE FORD DEALER SAID IT WAS A SAFETY PROBLEM AND WE COULD NOT DRIVE THE CAR OFF THE LOT. DEALER SAID IT COULD TAKE THREE TO FOUR MONTHS TO GET THE PART AND REPAIR THE WINDSTAR. WE ARE STILL WAITING FOR THE REAR AXEL TO BE REPAIRED AND FORD WAS AWARE OF THE PROBLEM IN 2002 AND FAILURE TO RECALL EARLIER THEY STILL DO NOT HAVE PARTS FOR THE WINDSTAR. WITH A SAFETY CONCERN WHY THE INSPECTION STATIONS WERE NOT AWARE OF THE RECALLS ON THE WINDSTARS AND DRIVERS LIKE ME WERE DRIVING A CRACKED REAR AXEL UNKNOWN PERIOD OF TIME. *TR

Mileage: 140,000

RECALL # ID 10S13 REAR AXLE INSPECTION AND AXEL ON WINDSTAR 2001 MY HUSBAND FIRST NOTICED THE REAR AXEL CRACKED IN TWO PIECES AND TOOK THE CAR TO OUR MECHANIC WHO VERIFIED THE CRACKS AND HE SAID HE NEVER RECEIVED A NOTICE OF RECALL ON THE WINDSTARS. WE RECEIVED NOTICE IN OCTOBER AN CAR WAS DUE FOR INSPECTION IN NOVEMBER. THE FORD DEALER SAID IT WAS A SAFETY PROBLEM AND WE COULD NOT DRIVE THE CAR OFF THE LOT. DEALER SAID IT COULD TAKE THREE TO FOUR MONTHS TO GET THE PART AND REPAIR THE WINDSTAR. WE ARE STILL WAITING FOR THE REAR AXEL TO BE REPAIRED AND FORD WAS AWARE OF THE PROBLEM IN 2002 AND FAILURE TO RECALL EARLIER THEY STILL DO NOT HAVE PARTS FOR THE WINDSTAR. WITH A SAFETY CONCERN WHY THE INSPECTION STATIONS WERE NOT AWARE OF THE RECALLS ON THE WINDSTARS AND DRIVERS LIKE ME WERE DRIVING A CRACKED REAR AXEL UNKNOWN PERIOD OF TIME. *TR

Mileage: 140,000

RIGHT PASSENGER SUBFRAME RUSTED AND REAR ENGINE MOUNT SEPARATED FROM FRAME DUE TO RUST--NO LONGER ABLE TO BOLT NEW MOUNT TO THE FRAME AS THE FRAME IS CORRODED AND A CRACK IS PRESENT. *TR

Mileage: 102,100

I WAS DRIVING 55MPH ON DIXIE HIGHWAY IN GROVELAND TWP., MI. MY MOUNTING BRACKET THAT IS A FACTORY WELD TO THE ENGINE CRADLE BROKE AWAY FROM THE ENGINE CRADLE AND PULLED MY DRIVE SHAFT OUT OF THE TRANSMISSION. THIS IS ON A 2000 FORD WINDSTAR. THE WELD BROKE DUE TO CORROSION FROM SALT EATING AWAY THE WELD ITSELF. MY VEHICLE IS UNDRIVABLE, LUCKILY NO ONE WAS HURT. I HAD MYSELF AND MY 3 CHILDREN UNDER THE AGE OF 7 IN THE VEHICLE AT THE TIME OF THE INCIDENT. FORD MOTOR COMPANY IS TELLING ME THAT THERE IS NOT A RECALL ON MY VEHICLE AND THAT THEY WILL NOT PAY TO TOW IT TO THE DEALERSHIP OR TO FIX IT. I AM APPALLED BY THIS. THIS IS CLEARLY A DESIGN DEFECT AND NOT MY RESPONSIBILITY TO FIX. THE DETROIT FREE PRESS HAD AN ARTICLE ON THIS VERY PROBLEM ON DECEMBER 23, 2010. IT STATED THERE HAVE ALREADY BEEN OVER 300 CLAIMS OF MY NATURE. THE ARTICLE STATED THIS ORGANIZATION WAS INVESTIGATING THIS MATTER. I ASK FOR ANY HELP YOU CAN GIVE ME IN GETTING FORD TO FIX MY VEHICLE. *TR

Mileage: 159,000

HAD TO PAY TO REPLACE SUBFRAME ON MY 2000 FORD WINDSTAR. COULD NOT DRIVE TIL REPLACED. *TR

2000 FORD WINDSTAR - SUBFRAME CORROSION - JUST WANTED TO SAY I HAD TO HAVE MY SUBFRAME REPLACED JUST LAST MONTH AS (LUCKILY) MY FORD MECHANIC NOTICED IT RUSTING. I KNOW THE NHTSA IS INVESTIGATING THIS AND I HOPE A RECALL WILL BE ISSUED. *TR

Mileage: 133,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS STATED THAT WHILE ATTEMPTING TO OPEN THE REAR SLIDING DOOR, IT WOULD NOT BUDGE AND REMAINED STUCK. THE FAILURE OCCURRED INTERMITTENTLY AND AFTER TIME, THE DOOR WOULD NOT OPEN AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED WHILE HAVING A ROUTINE OIL CHANGE PERFORMED ON THE VEHICLE, HE WAS ADVISED BY THE TECHNICIAN THAT THE CHASSIS THAT HELD THE ENGINE IN PLACE ON THE FRONT OF THE VEHICLE WAS RUSTED. THE TECHNICIAN STATED THAT THE RUST HAD BEGUN IN THE H FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THE SLIDING DOORS MALFUNCTIONED AND WOULD NOT OPEN DUE TO A LOSE SPRING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE SPRINGS ON THE DOORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS A SAFETY ISSUE BECAUSE CHILDREN COULD GET LOCKED IN THE VEHICLE DUE TO THE SLIDING DOORS NOT FUNCTIONING. THE FAILURE MILEAGE WAS 157,000.

Mileage: 157,000

CRACKED REAR AXLE, CONFIRMED BY DEALER. DEALER HAS SEIZED VEHICLE WITH RECOVERY ONLY POSSIBLE IF LIABILITY RELEASE IS SIGNED. *TR

Mileage: 90,000

2000 FORD WINDSTAR, THE CONTROL ARM FRONT PASSENGER SIDE DETACHED FROM THE FRAME WHILE MY WIFE WAS DRIVING TO WORK ON 11/19/10. LUCKILY THERE WERE NO OTHER CARS COMING OR SHE WOULD HAVE HIT THEM HEAD ON. ALL VEHICLE CONTROLS WERE LOST; NO STEERING , NO TRANSMISSION DRIVE TRAIN. THE VEHICLE SWERVED OUT OF CONTROL UNTIL LUCKILY, THE VEHICLE STOPPED PARTLY ON THE SIDE OF THE ROAD. THE VEHICLE HAD TO BE TOWED. I ALSO NOTICED A HOLE IN THE REAR AXLE WHICH THERE IS A RECALL FOR. THE VEHICLE OBVIOUSLY CANNOT BE DRIVEN AND I AM UNSURE IF THE TRANSMISSION IS DAMAGED DUE TO THE DRIVE AXLE BEING PULLED OUT OF IT. *TR

Mileage: 90,000

AFTER RECEIVING INFO ABOUT THE POTENTIAL OF A REAR AXLE DEFECT I BROUGHT MY 2000 FORD WINDSTAR TO MY LOCAL DEALER. UPON INSPECTION I WAS TOLD I WOULD NOT BE ALLOWED TO DRIVE MY VEHICLE OFF THE LOT. THE REAR AXLE WAS CRACKED. I FEEL VERY FORTUNATE THAT I WAS NOT IN AN ACCIDENT OR THAT I DID NOT CAUSE AN ACCIDENT. FORD NOW ONLY WANTS TO COVER A SMALL RENTAL CAR BUT NOT A MINIVAN. THERE IS A REASON I HAD A MINIVAN! I NEED THE SEATS! FORD SAYS THEY UNDERSTAND MY CONCERN YET THEY OFFER NO SOLUTION OTHER THAN CORPORATE IS LOOKING INTO YOUR CONCERN! NO OWNER SHOULD HAVE ANY OUT OF POCKET EXPENSE DUE TO THIS RECALL. THERE SHOULD BE A URGENT LETTER SENT TO EVERY OWNER OF THIS CAR SAYING BRING TO A DEALER IMMEDIATELY. THE RISK IS TOO GREAT! *TR

Mileage: 110,300

2000 FORD WINDSTAR LX 95,000 MILES. REAR AXLE IS CRACKED. RIGHT REAR SUBFRAME IS COMPLETELY RUSTED THROUGH WHERE IT MOUNTS TO THE FRAME. BOTH PARTS ARE READY TO FAIL AND COULD HAVE RESULTED IN INJURY OR DEATH. PLEASE RECALL THE WINDSTAR FOR THE RUSTED SUBFRAMES BEFORE PEOPLE START GETTING HURT. IT IS A REAL PROBLEM AND YOU WILL RECEIVE MANY MORE COMPLAINTS. THAT NONSENSE FORD IS SPOUTING ABOUT RUST IS NORMAL ON VEHICLES OF THIS AGE IS NOT GOING TO FLY. BODY RUST IS NORMAL IN THE "SALT BELT", FRAMES AND AXLES RUSTING TO THE POINT OF BREAKING IS NOT. I BOUGHT A WINDSTAR FOR IT'S FIVE STAR CRASH RATING. I THOUGHT IT WOULD KEEP MY FAMILY SAFE! *TR

Mileage: 95,000

2000 FORD WINDSTAR DETECTED FRONT END SUBFRAME CORROSION AND NEEDS TO BE REPLACED. HOW LONG WILL THE INVESTIGATION TAKE? WILL I BE REIMBURSED FOR REPAIR IF THERE IS A RECALL? *TR

Mileage: 89,000

2000 WINDSTAR 96K MILES ? OWNED SINCE 2002 ? JUST TOOK MY CAR IN TODAY FOR THE BRAKE LINE POTENTIALLY CAUSING FIRES RECALL AND ANOTHER RECALL, THE DEALERSHIP(TOWN AND COUNTRY FORD, EVANSVILLE, IN) DIDN'T FIX EITHER RECALL I TOOK THE VAN IN FOR, BUT THEY TOLD ME THAT MY REAR AXLE WAS CRACKED ( I HAVEN'T RECEIVED THAT RECALL LETTER YET), THE THING THAT REALLY IS PAINFUL IS THAT I PUT A NEW TRANNY IN LAST WEEK TO THE TUNE OF $3,200, THE SERVICE MANAGER TOLD ME HE WOULD GIVE ME KBB VALUE OF $3,600, HAD I ACTUALLY KNOWN ABOUT THE RECALL IN A TIMELY MANNER, THEN I WOULDN?T HAVE JUST PUT A NEW TRANSMISSION IN, THE DEALERSHIP WILL NOT RELEASE THE VEHICLE TO ME. *TR

Mileage: 95,800

DURING THE REPLACEMENT OF THE POWER STEERING UNIT, TIE ROD ENDS, AND RACK ASSEMBLY, THE MECHANIC, [XXX], FROM STONE'S AUTO SERVICE, INC., LOCATED AT 350 NORTH MAIN ST.; MIAMISBURG, OHIO 45342. THEIR TELEPHONE NUMBER IS (937) 866-3674, NOTICED EXCESSIVE RUST DETERIORATION OF THE FRONT SUBFRAME OF THE VEHICLE. THE MECHANIC STATED, ON THE INVOICE STATEMENT, THE FRONT FRAME IS UNSAFE. HE RECOMMENDED WE NOT DRIVE THE VEHICLE BECAUSE IT IS UNSAFE, DUE TO THE RUSTED FRONT SUBFRAME. WE WERE TOLD THE ENTIRE FRONT SUBFRAME COULD FALL OFF AT ANYTIME. THE MECHANIC SUGGESTED WE TAKE THE VEHICLE TO THE DEALER WHERE WE PURCHASED THE VEHICLE, WHICH IS INTERSTATE FORD, INC. THE DEALERSHIP IS LOCATED AT: 125 ALEXANDERSVILLE ROAD; MIAMISBURG, OHIO 45342. THE PHONE NUMBER FOR THE DEALERSHIP IS (937) 866-1737. WE TOOK THE VEHICLE TO INTERSTATE FORD, INC., WHICH THEIR MECHANIC INSPECTED THE VEHICLE AND ADVISED US NOT TO DRIVE THE VEHICLE, BECAUSE THE VEHICLE IS UNSAFE. IN FACT, THE OWNER OF INTERSTATE FORD, INC., CHUCK GEORGE SAID THIS VEHICLE IS UNSAFE TO DRIVE. HE ADVISED US, FORD HAS NOT HAD ANY 'RECALL' FOR RUSTING SUBFRAME IN THE FRONT END OF THE WINDSTAR VEHICLE. ALTHOUGH, MR. GEORGE DID TELL US THAT FORD HAS ISSUED A RECALL FOR FORD WINDSTAR VEHICLES DUE TO RUSTING SUBFRAME OF THE VEHICLE'S BACK SUBFRAME. MR. GEORGE PROVIDED US A QUOTE OF $1,533.05, TO REPAIR THE FRONT SUBFRAME RUSTING MATTER. WE HAVE SINCE HAD THE REPAIR COMPLETED AND PAID THE BILL OF $1,533.05 TO INTERSTATE FORD, INC. WE ARE IDENTIFIED AS CUSTOMER NUMBER 30231 AT INTERSTATE FORD, INC. CONNIE A. LIPSCOMB IS THE ADVISOR, WHO WORKED DIRECTLY ON THIS ISSUE. THIS WAS COMPLETED AND PAID ON OCTOBER 28, 2010. PLEASE BE NOTIFIED, I HAVE 3 PHOTOS, TAKEN BY [XXX], AT THE FORD DEALERSHIP, OF THE RUSTED SUBFRAME. EMAIL ME REQUESTING THE PHOTOS AND ADVISE ME INSTRUCTIONS TO ATTACH THE PHOTOS AND WHERE TO EMAIL THEM AND TO WHO'S ATTENTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 45,884

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR PASSENGER SIDE ENGINE MOUNT BROKE. THE FRONT OF THE VEHICLE WAS COVERED WITH RUST AROUND THE PASSENGER SIDE ENGINE AND WHEEL MOUNTS. THE DRIVER SIDE WAS COMPLETELY CORRODED. THE FAILURE MILEAGE WAS 136000 AND THE CURRENT MILEAGE WAS 144000. UPDATED 02/17/11*LJ THE CONSUMER STATED THE SUBFRAME ON THE REAR PASSENGER SIDE MOUNT HAD SEVERE CORROSION. UPDATED 04/27/11

Mileage: 136,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE HAVING THE VEHICLE REPAIRED AT AN AUTHORIZED DEALER FOR AN UNRELATED FAILURE, THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,439.

Mileage: 154,439

I OWN A 2000 FORD WINDSTAR, AND HAD THE WATER PUMP BREAK RECENTLY. WHEN THE MECHANIC PUT THE VEHICLE ON THE HOIST HE NOTICED A LARGE DEGREE OF RUSTING AND SEPARATION ON THE SUBFRAME CONNECTING TO THE CONTROL ARM. THIS ISSUE NEEDS TO BE REPAIRED BEFORE THE VEHICLE CAN BE DRIVEN AGAIN AS IT IS A MAJOR SAFETY CONCERN - AS PER THE MECHANIC. *TR

Mileage: 200,000

I TOOK MY 2000 FORD WINDSTAR VIN [XXX] FOR THE CURRENT RECALL ON THE REAR AXLE. THE MECHANIC TOLD ME THE RIGHT PASSENGER SIDE SUB FRAME WAS CORRODED AND DISINTEGRATING TO THE EXTENT THAT IS CRUMBLING AND THE ENGINE WOULD FALL TO THE GROUND POTENTIAL KILLING ME, PASSENGERS AND SOME ONE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 155,000

2000 FORD WINDSTAR ENGINE CRADLE ROTTING OUT ON THESE VANS. ONCE ROTTED THROUGH ,AND IT BREAKS YOU LOSE CONTROL OF VAN! AS IT IS TIED INTO THE STEERING! AT 70MPH THIS COULD BE FATAL TO EVERYONE IN THE VAN ALONG WITH LOSS OF CONTROL AND SMASHING INTO CARS IN THE OTHER LANES OF TRAFFIC! SHOULDN'T BE ROTTING OUT ON A TEN YEAR VEHICLE CHEAP METAL ! *TR

Mileage: 160,000

I BROUGHT MY FORD WINDSTAR IN TO THE DEALERS BECAUSE OF THE REAR AXLE RECALL. I HAD THEM INSPECT THE SUBFRAME WHILE IT WAS ON THE LIFT, AND THEY DISCOVERED THAT NOT ONLY WAS MY REAR AXLE BROKEN, BUT MY SUBFRAME IS SEPARATED AS WELL. (ALONG WITH THE CAR HAVING AN EXHAUST LEAK). AS MUCH AS I APPRECIATE THE REPAIR AND RENTAL FROM FORD FOR THE AXLE, THE REMAINING REPAIRS WILL COST ME AS MUCH AS THE CAR IS WORTH. THIS CAR HAS ONLY 75000 MILES ON IT, AND IS GARAGE KEPT. THE SUBFRAME PROBLEMS NEED TO BE ADDRESS BY FORD IMMEDIATELY. THIS IS GOING TO GET SOMEONE KILLED. *TR

Mileage: 75,000

2000 FORD WINDSTAR HAS A DEFECTIVE REAR AXLE. IT HAS A HOLE RESULTING FROM RUSTING FROM THE INSIDE OUT. *TR

Mileage: 81,000

HAD THE FRONT SUB FRAMED CHECKED. IT IS BADLY RUSTED AND FOUND NOW TO BE UNSAFE AND NEEDS A NEW SUB FRAME TO HOLD FRONT END TOGETHER. WE FIRST HAD THIS VAN IS BUFFALO THAN NEBRASKA. WE NOW LIVE IN FLORIDA. *TR

Mileage: 122,000

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS EXAMINED BY A LOCAL MECHANIC THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME WAS BEGINNING TO RUST. PRIOR TO THE EXAMINATION THE CONTACT HAD THE REAR AXLE REPAIRED DUE TO RUST. THE SUB FRAME WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 53000.

Mileage: 53,000

I WAS DRIVING DOWN THE ROAD DOING 90KM WHEN I HEARD A LARGE BANG AND LOST ALL CONTROL OF MY VAN. I VEHICLE CAME TO REST AT THE EDGE OF A STEEP DITCH. APPARENTLY THE SUBFRAME ON IT HAD ROTTED CAUSING THE RIGHT CONTROL ARM TO BREAK, WHICH IN TURN TORE THE AXEL FROM THE TRANSMISSION CAUSING THE TRANSMISSION FLUID TO LEAK EVERYWHERE. AS WELL VERY LIKELY CAUSING TRANSMISSION ISSUES. *TR

Mileage: 186,000

THE SUBFRAME, LOCATED AT THE FRONT UNDERSIDE OF THE 2000 WINDSTAR, IS SUPPOSED TO HELP KEEP THE ENGINE AND OTHER INTEGRAL PARTS OF THE WINDSTAR IN PLACE AND STABLE. IT HAS BEEN COMPROMISED ON THIS VEHICLE WITH 185,000 MILES, AND BROKE DURING A TURN INTO A PARK AFTER CHURCH ON THE AFOREMENTIONED DATE (10-10-10). FORTUNATELY THE RESULTS WERE NOT DEADLY BUT COULD HAVE BEEN IF WE WERE DRIVING ON THE INTERSTATE WHICH WE FREQUENTLY DO. WHAT HAPPENED WAS A DETACHMENT OF THE DRIVE AXLE (HALF SHAFT) FROM THE TRANSMISSION, WHICH OCCURRED WHEN THE LOWER CONTROL ARM MOUNT SEPARATED AND CAUSED THE WHEEL TO PULL FREE FROM THE DRIVE AXLE. FURTHERMORE THERE WERE NO WARNINGS PRIOR TO ANY OF THE AFOREMENTIONED FAILURES. THE AREA OF THE SUBFRAME AFFECTED BY THIS CORROSION IS LOCATED ON THE PASSENGER SIDE WHERE IT ATTACHES TO THE LOWER CONTROL ARM. THIS IS THE FIRST TIME IT HAS OCCURRED. THIS VEHICLE WAS TOWED TO TPS TRANSMISSION IN TOLEDO OH AND IS BEING REPAIRED. THE SUB FRAME IS BEING REPLACED AND I WILL ASK THAT THE OLD PART BE RETURNED. IN THE MEANTIME WHAT IS GOING TO BE DONE WITH THIS OBVIOUS GROWING PROBLEM? *TR

Mileage: 185,000

WHILE DRIVING DOWN THE ROAD MY REAR AXLE SNAPPED IN HALF CAUSING ME TO SLIDE SUDDENLY. I PHONED A LOCAL FORD DEALERSHIP AND WAS INFORMED THAT FORD HAS A RECALL ON THE WINDSTAR (MINE IS A 2000). WHY IS FORD NOT SENDING OUT WORD TO PEOPLE, MY FAMILY COULD HAVE BEEN INJURED OR KILLED. *TR

Mileage: 100,128

REVERSING VEHICLE FRONT SUBFRAME FAILURE, LOWER SUSPENSION ARM BROKEAWAY DRIVE SHAFT DISCONNECTED SUBFRAME & DRIVESHAFT REPLACED OLD PARTS NOT AVAILABLE. *TR

Mileage: 131,000

WHILE REPLACING THE STEERING GEAR, WE WERE REMOVING SUBFRAME MOUNTING BOLT WHEN WE FOUND THE TOP OF THE SUBFRAME ON THE PASSENGER SIDE TO BE COMPLETED RUSTED THROUGH WITH A LARGE HOLE. THERE WERE ALSO CRACKS DOWN THE SIDE OF THE SUBFRAME WITH VERY LITTLE HOLDING IT TOGETHER. IT WAS DETERMINED TO BE UNDRIVABLE AND UNABLE TO PASS VEHICLE INSPECTION REQUIRED BY THE STATE. *TR

Mileage: 224,919

2000 FORD WINDSTAR LOSS OF VEHICLE CONTROL (STEERING) WITHOUT WARNING ON A PROPERLY MAINTAINED VEHICLE. RIGHT "A: FRAME DETACHED, WELDS AND METAL PULLED APART ON REAR TIE POINT. THIS CAUSED LOSS OF VEHICLE CONTROL WITH NO WARNING AT 55 MPH. PULLED ME OFF THE ROAD TO RIGHT, (ABOUT 10 FEET) WHEN LEFT FRONT TIRE AGAIN HIT PAVEMENT I WAS PULLED ACROSS THE ON COMING LANE - REGAINED CONTROL AND COASTED PARTLY OFF THE ROAD ON THE RIGHT. THIS IS A PART THAT SHOULD NEVER FAIL. IT IS NOT A NORMALLY SERVICEABLE PART. I COULD HAVE BEEN KILLED OR HAVE CAUSED INJURY TO SOMEONE ELSE, LUCK WAS WITH ME OR I WOULD NOT BE WRITING THIS! IT WAS ON A FAIRLY BUSY STATE ROUTE. *TR

Mileage: 125,000

WHILE DRIVING MY FORD WINDSTAR 2000 ON A HIGHWAY IN MARYLAND WITH MY FAMILY, THE VEHICLE BECAME UNCONTROLLABLE AND SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. THERE WAS ALSO THE SMELL OF BURNT RUBBER. UPON CHECKING WE REALIZED THAT THE REAR WHEELS WERE INCLINED INWARD. A SUBSEQUENT CHECK UNDER THE VEHICLE REVEALED THAT THE REAR BEAM WAS BROKEN. I HAVE ORDERED A REPLACEMENT REAR BEAM . *TR

Mileage: 167,000

REAR AXLE ON 2000 FORD WINDSTAR COMPLETELY FAILED AND CRACKED TODAY WHILE PULLING INTO DRIVEWAY AFTER COMPLETING A 300 MILE TRIP ON THE HIGHWAY. RECALL NOTICE RECEIVED ABOUT A MONTH AGO. *TR

Mileage: 90,000

RECENTLY HAD MY 2000 FORD WINDSTAR LX EXAMINED BY MY MECHANIC. HE TOLD ME THE FRAME IS CRACKED IN TWO PLACES, ONE IN FRONT, THE OTHER IN REAR. COST OF REPAIR $2000+. CAR HAS 175K MILES. NEEDS REPAIRS TO PREVENT FURTHER CORROSION. SINCE NEW CAR LOCATED IN RI. STILL NEED TO HAVE REAR AXLE RECALL INSPECTION. *TR

Mileage: 175,000

SUBFRAME AT RIGHT CONNECTION RUSTED THROUGH. SEE NHTSA ACTION NUMBER: PE10026, VEHICLE IN MICHIGAN (SALT BELT STATE). ITS TERRIBLE THAT I NEED TO PAY TO HAVE THIS REPAIRED WHEN THEY MAY BE FORCED TO FIX THIS FOR FREE SOON! *TR

Mileage: 111,200

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE SUB-FRAME ON THE VEHICLE CRACKED AND BROKE. THE DEALER STATED THAT THE FRAME BROKE WHERE THE AIR CONDITIONER DRIPPED ONTO THE FRAME. THE LEAK CAUSED RUST LEADING TO THE FRAME BREAKING. THE FAILURE MILEAGE WAS 77441 AND THE CURRENT MILEAGE WAS 79500.

Mileage: 77,441

THE LOWER CONTROL ARM ON MY 2000 FORD WINDSTAR SEPARATED FROM THE RIGHT FRONT SUB FRAME. THERE IS NO RUST VISIBLE ON THE SEPARATION POINT; IT COULD BE POOR WORKMANSHIP. THERE WAS NOT ACCIDENT, I WAS DRIVING AT VERY LOW SPEED. I PHONED FORD CANADA CUSTOMER RELATIONS SERVICE, THEIR REFUSED TO EXAMINE THE CAR. *TR

Mileage: 120,000

CORROSION FAILURE OF RIGHT FRONT PASSENGER SUBFRAME OF 2000 FORD WINDSTAR. *TR

Mileage: 121,000

I READ ABOUT THE NHTSA ACTION # PE10026, FRONT SUBFRAME CORROSION ON MY 2000 FORD WINDSTAR. I HAD MY MECHANIC CHECK IT TODAY AND HE FOUND THAT THE SUBFRAME WAS CORRODED AROUND 75%+ OF THE CONNECTION POINT TO THE LOWER CONTROL ARM. THIS WAS ON BOTH THE RIGHT AND LEFT HAD SIDES AND IT WAS CORRODED ALL THE WAY THROUGH FROM THE BOTTOM TO THE TOP OF THE SUBFRAME. .HE RECOMMENDED THAT I NOT DRIVE THE VEHICLE UNTIL I HAD IT REPAIRED AS IT WAS A VERY SERIOUS SAFETY ISSUE WITH A HIGH PROBABILITY OF IT BREAKING ALL THE WAY THROUGH AND CAUSING LOSS OF CONTROL. *TR

Mileage: 126,000

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS DRIVING 35 MPH WHEN HE HEARD A LOUD NOISE FROM UNDER THE VEHICLE. THE STEERING IMMEDIATELY BECAME EXTREMELY LOOSE AND THE CONTACT PULLED OFF THE ROADWAY AS THE VEHICLE CONTINUED TO EXHIBIT AN UNUSUAL SQUEAKING SOUND. THE CONTACT WAS DISCOVERED THAT THE PASSENGER SIDE SUB FRAME WHICH HELD THE TRANSMISSION AND THE ENGINE IN PLACE HAD FRACTURED IN HALF DUE TO SEVERE CORROSION. THE MANUFACTURE WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD POTENTIALLY HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

I WAS DRIVING HOME AND ALL OF SUDDEN MY 2000 FORD WINDSTAR MADE A FUNNY NOISE AND THE FRONT WHEELS LOCKED UP. I COULD NOT TURN THE STEERING WHEEL. I HAD TO HAVE IT TOWED HOME. MY WINDSTAR IS NOW SITTING IN MY YARD, BECAUSE THE SUBFRAME RUSTED AWAY FROM THE CONTROL ARM. *TR

Mileage: 96,000

2000 FORD WINDSTAR THE RIGHT FRONT AXEL STARTED MAKING A RUBBING NOISE AND THE STEERING WHEEL WENT ABOUT 6INCHS OFF CENTER. THE SUBFRAME HAD BROKEN APART AT THE MOUNT AT THE RIGHT REAR ATTACHMENT BECAUSE OF CORROSION AND CAME DOWN ABOUT 4 INCHES CAUSING THE WHOLE ENGINE TRAN TO GO OUT OF LINE. THE REPAIR WAS TO REPLACE THE SUB FRAME FOR $1600.00., HAD IT DONE RIGHT AWAY BECAUSE THE WHOLE ENGINE TRANS COULD BREAK LOSE WITH UNIT HANGING DOWN. *TR

Mileage: 48,500

I OWN A 2000 FORD WINDSTAR WITH A REAR AXLE THAT IS CRACKED IN TWO PLACES. NOTICED INSTABILITY AT FREEWAY SPEEDS AND BELIEVED IT TO BE AN ALIGNMENT PROBLEM, BUT TECHNICIANS DISCOVERED REAR AXLE PROBLEM. VEHICLE IS PARKED AND HASN'T BEEN DRIVEN SINCE AXLE PROBLEM WAS DIAGNOSED. ESTIMATES FOR REPLACEMENT RUN FROM $1000 TO $2200. REAR TIRES ARE WORN UNEVENLY AND TIRES ARE NOTICEABLY TILTED INWARD IN REAR. *TR

Mileage: 165,200

LARGE CRACK ALMOST ENTIRELY AROUND REAR AXLE ON DRIVER'S SIDE. DISCOVERED CRACK WHEN INVESTIGATING NOISE FROM REAR OF VEHICLE. APPEARS CRACK STARTED ON INSIDE OF FORMED CHANNEL. ALSO NOTICED A SHORT APPROX. 1 INCH CREASE LINE IN THE CENTER OF THE FORMED CHANNEL NOT FAR FROM WHERE THE CRACK STARTED. CORROSION APPEARS TO HAVE OCCURRED ON THE INSIDE OF THE AXLE BEAM. WHILE INVESTIGATING THE OTHER SIDE (PASSENGER SIDE) NEAR ANOTHER CREASE LINE, POKED A HOLE IN THE AXLE BEAM WITH A SCREWDRIVER. NO SEVERE CORROSION IS EVIDENT ON THE OUTSIDE OF THE AXLE BEAM. ATTEMPTS TO FIND A USED AXLE BEAM HAVE BEEN UNSUCCESSFULLY DO TO SIMILAR DAMAGE. REPAIRING THE AXLE SEEMS ILL ADVISED CONSIDERING THE POSSIBILITY OF MORE INTERNAL CORROSION AND A NEW AXLE IS BEING LOOKED INTO. LUCKILY MY WIFE PAYS ATTENTION TO THOSE LITTLE ODD NOISES AND WASN'T GOING DOWN THE HIGHWAY AND IT TOTALLY FAILED. *TR

Mileage: 120,245

I WAS DRIVING MY 2000 WINDSTAR ON THE SKUYKILL EXPRESSWAY ON MONDAY, JULY 19, 2010 AT 12:33 PM ON MY WAY TO AN APPOINTMENT. ABOUT A QUARTER MILE BEFOR THE GILPH MILLS EXIT HEADING EAST, I WAS IN THE PASSING LANE TRAVELING ABOUT 55-60 MPH, WHEN THERE WAS A LOAD "POP" FROM THE REAR OF MY VAN. I IMMEDIATELY LOST CONTROLL OF THE VAN AND IT SLID ACROSS THE HIGHWAY . I FIRST HIT THE EMBANKMENT OFF THE SHOULDER, WAS THROWN BACK INTO THE HIGHWAY AS THE VAN SLIDE ON THE DRIVERS SIDE AND THEN FLIPPED UPSIDE DOWN. THE VAN CAME TO REST IN THE MIDDLE OF THE SKUYKILL EXPRESSWAY UPSIDE DOWN, FACING THE TRAFFIC. THANK GOD ALL TRAFFIC STOPPED AND NO ONE HIT ME, AND I DIDN'T HIT ANYONE.. THE VAN WAS TOTALLED. I SUFFERED HEAD INJURIES, AS WELL AS BROKEN AND BRUISED RIBS IN MY BACK, AS WELL AS SEVERE MUSCLE DAMAGE. I WAS ABLE TO UNHOOK MY SEAT BELT AND CRAWL OUT THE WINDOW, AND I WAITED TILL HELP CAME. AS I LOOKED AT THE UPSIDE DOWN VAN, I DID SEE THAT THE REAR AXLES WAS SPLIT IN HALF. I WAS TAKEN TO BRYN MAWR HOSPITAL FOR TREATMENT, AND RELEASED SEVERAL DAYS LATER. I STILL HAVE NOT BEEN ABLE TO GO BACK TO WORK BECAUSE OF MY BACK ISSUES. *TR

Mileage: 158,000

CUSTOMER'S 2000 FORD WINDSTAR BROKE A REAR AXLE BEAM, WE INSTALLED A USED AXLE AND ON 8/19/10 THAT AXLE BROKE AND WE INSTALLED A NEW AXLE. BOTH AXLES WERE NOT RUSTY AND CRACKED IN THE SAME AREA. WE HAVE PICTURES ON FILE. *TR

Mileage: 180,000

2000 WINDSTAR REAR AXLE RUSTED THRU. *TR

Mileage: 90,000

THE REAR AXEL OF MY VAN BROKE IN TWO. I WASN'T DRIVING VERY FAST. I WAS DROPPING OFF SOME KIDS AT THE MOVIE THEATER AND IT WAS A GOOD THING I WAS ALREADY IN THE PARKING LOT AND NOT ON THE ROAD WHERE IT COULD HAVE BEEN WORSE. THANKFULLY THERE WAS NO ONE HURT AND NO CAR ACCIDENTS. *TR

Mileage: 74,000

MY 2000 FORD MINIVAN BEGAN TO SWERVE OUT OF CONTROL ON THE HIGHWAY WHEN I TOOK IT TO MY MECHANIC HE HAD TOLD ME THE REAR AXEL WAS BROKEN. *TR

Mileage: 122,000

DROVE VEHICLE TO DESTINATION AND WHEN WE ARRIVED THE AXLE SNAPPED IN HALF ON THE 2000 FORD WINDSTAR. VEHICLE JUST TURNED 100,000 MI WHEN REAR AXLE SNAPPED. TOWED TO REPAIR FACILITY, WAITING FOR REPAIR ESTIMATE. *TR

Mileage: 100,000

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE TRAVELING 35 MPH THE CONTACT NOTICED THAT THE VEHICLE HAD BEGAN SHAKING VIOLENTLY, AFTER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR FRAME HAD SEPARATED. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 182000.

Mileage: 182,000

2000 FORD WINDSTAR, 125,000 MILES TOOK TO MECHANIC AFTER ALMOST WRECKING ON HIGHWAY AND FOUND REAR AXLE ALMOST CRACKED IN TWO. 700.00 LATER STILL CANNOT BELIEVE FORD HAS NOT RECALLED THIS PROBLEM AFTER ALL THE COMPLAINTS. *TR

Mileage: 125,000

MY REAR AXLE SNAPPED IN HALF, AT ABOUT 40 MPH CAUSING THE WHEELS TO BUCKLE. *TR

Mileage: 115,000

I HAVE A 2000 FORD WINDSTAR LX, 2 WEEKS AGO THE REAR AXLE CRACKED AND COST ME $350.00 IN PARTS AND $175.00 IN LABOR...1 WEEK LATER THE REPLACEMENT AXLE CRACKED IN THE SAME SPOT. THANKFULLY MY MECHANIC COVERED IT, MY REAR TIRES ARE SHOT FROM THE 2 OCCURRENCES AND WILL HAVE TO BE REPLACED WHEN I CAN AFFORD IT. *TR

Mileage: 148,000

2000 FORD WINDSTAR REAR AXLE FAILURE - DRIVING WITH MY MOTHER AND MY GRANDCHILDREN THE REAR AXLE BROKE IN HALF. WE ARE LUCKY IT DID NOT HAPPEN ON THE MAJOR HIGHWAY ON THE WAY. I HAD TO BE TOWED, AND HAD THE REAR AXLE REPLACED. *TR

Mileage: 82,650

2000 FORD WINDSTAR REAR AXEL SPLIT IN HALF. JUST DRIVING HOME FROM WORK AND HEARD CRUNCH AND FELT SWAY. GOT HOME AND FOUND REAR WHEELS TILTED. *TR

Mileage: 112,756

2000 FORD WINDSTAR SE 98,020 MILEAGE ORIGINAL OWNER ONE DRIVER I NOTICE SHARP, LOUD SOUNDS WHEN BREAKING IN REVERSE AND WHEN RIDING ACROSS ROUGHER STREET AND HIGHWAY PAVEMENTS. I INSPECTED UNDERNEATH CAR AND FOUND A CRACKED REAR AXLE, LEFT OF CENTER (ON DRIVERS SIDE). CRACK IS HALF WAY THROUGH AXLE , COMPLETELY CRACKED THROUGH FROM BOTTOM TO TOP, AND IS ON REAR FACING SIDE OF AXLE. I DON'T RECALL AN EVENT WHICH COULD HAVE CAUSED A CRACK. *TR

Mileage: 98,020

I WAS DRIVING TO PICK UP MY SON FROM A FRIENDS HOUSE WHEN I HEARD A LOUD CRACK. THE VAN BEGAN TO SWAY FROM SIDE TO SIDE. I GOT OUT TO SEE WHAT HAD HAPPEN AND THE REAR AXLE HAD BROKEN ABOUT TWO FEET THE DRIVER SIDE TIRE. LUCKILY NO ONE WAS INJURED OR KILLED. I DON'T HAVE THE MONEY TO REPLACE IT WITH A NEW AXLE SO THERE IT SITS IN MY DRIVEWAY UNDRIVEABLE. I'M NOT SURE IF I WANT TO REPLACE WITH A USED AXLE IT MIGHT JUST HAPPEN AGAIN. *TR

Mileage: 146,873

WHILE DRIVING OUT OF A PARKING LOT THE REAR AXLE OF MY 2000 FORD WINDSTAR SEL SNAPPED IN TWO. WE JUST PULLED OFF THE HIGHWAY THANKFULLY, I DON'T KNOW WHAT WOULD HAVE HAPPENED TO MY FAMILY IF WE HAD BEEN TRAVELING ON THE INTERSTATE WHEN IT HAPPENED. IT HAS 119,230 MILES ON THE VEHICLE. *TR

Mileage: 119,235

REAR AXLE READY TO SNAP IN HALF FROM A CRACK NOT SALT ROT 2000 FORD WINDSTAR. *TR

2000 FORD WINDSTAR REAR AXLE FAILURE - *TR

Mileage: 115,618

2000 FORD WINDSTAR SUBFRAME RUSTED OUT. VEHICLE WITH LESS THAN 90,000 MILES IS SUFFERING FROM SUBFRAME ROT. *TR

Mileage: 89,000

WAS DRIVING ABOUT 35 MPH ON A RESIDENTIAL ROAD . WHEN MY 2000 FORD WINDSTAR BEGAN TO SHAKE. THEN MY REAR AXLE SNAPPED IN HALF. I HAVE NOT YET GOTTEN MY CAR FIXED. *TR

Mileage: 155,082

WHILE TRAVELING ON VACATION TO TENNESSEE I NOTICED A SWAY FROM THE REAR END. WHEN ARRIVING I NOTICE BOTH REAR TIRES WERE LEANING INWARD AND THE INSIDE OF EACH TIRE WAS WORN DOWN TO THE STEEL BELTS. I TOOK THE VAN TO A FORD DEALERSHIP AND THEY REPLACED THE COMPLETE REAR AXLE ASSEMBLY AND BOTH REAR TIRES. *TR

Mileage: 241,000

DRIVING STRAIGHT ON ROAD APPROX. 35 MPH IN TOWN NORMAL STOP AND GO TRAFFIC, AND REAR AXLE BROKE COMPLETELY IN HALF. HAD VEHICLE TOWED TO MY MECHANIC. NEED TO REPLACE THE AXLE. WILL COST AROUND $1000.00. NO ONE WAS HURT BUT IT COULD OF BEEN TRAGIC IF I HAD BEEN ON THE HIGHWAY OR GOING AROUND A CURVE. VAN HAS APPROX. 142,000 MILES ON IT. *TR

Mileage: 142,000

I OWNED A 2000 FORD WINDSTAR WITH APPROXIMATELY 94,000 MILES. FOR ABOUT A WEEK, IT WAS DIFFICULT TO CONTROL THE CAR WHEN DRIVING OVER UNEVEN SURFACES, ESPECIALLY WHILE BRAKING ON AN UNEVEN OR BUMPY SURFACE BECAUSE THE REAR END WOULD SHIFT TO THE RIGHT OR LEFT UNDER THESE CONDITIONS. .A FEW DAYS LATER, THE FRONT END BEGAN TO JERK AND I TOOK IT INTO THE GARAGE. UPON REVIEW, THE MECHANIC TOLD ME THE TRANSMISSION NEEDED TO BE REPLACED AND THE REAR AXLE WAS BROKEN ALMOST COMPLETELY THROUGH. *TR

Mileage: 94,000

I WAS BACKING UP IN MY DRIVEWAY WHEN THE REAR AXLE OF MY 2000 FORD WINDSTAR BROKE IN HALF. *TR

Mileage: 76,000

I OWN A 2000 FORD WINDSTAR SE. I NOTICED MY CAR SHUDDERING A BIT ON THE EXPRESSWAY LATE LAST WEEK (5/20/10.) I SLOWED A BIT AND THE MOVEMENT STOPPED. I PULLED OFF THE EXPRESSWAY AND CONTINUED DRIVING ON CITY STREETS. I TRIED INCREASING MY SPEED BUT COULD NOT RECREATE THE 'SHUDDERING.' OVER THE WEEKEND, I FELT THE MOVEMENT ONCE MORE SO I STAYED AT LOW SPEEDS ON CITY STREETS AND PLANNED ON TAKING THE CAR IN ON MONDAY TO HAVE IT CHECKED. THE MOVEMENT HAD NOT RETURNED. ON SUNDAY, MAY 23 I HAD TO DRIVE ABOUT 7 MILES TO WORK. ABOUT 1 MILE SHORT OF MY DESTINATION THE SHUDDERING RETURNED, BUT MUCH WORSE AND AT LOW SPEED. I SLOWLY DROVE THE CAR INTO A PARKING LOT AND SAW MY LEFT REAR TIRE WAS TILTED. THINKING THE TIRE WAS LOOSE (I HAD NEW REAR SHOCKS PUT ON ABOUT 1 MONTH AGO AND THOUGHT MAYBE THEY HAD NOT TIGHTENED THE NUTS ENOUGH) I JACKED THE CAR UP A BIT AND POPPED THE HUBCAP. THE LUG NUTS WERE ALL TIGHT BUT THE RAISED CAR GAVE ME A CLEAR VIEW OF MY REAR AXLE, COMPLETELY SPLIT IN HALF. THE AXLE WAS STILL HOLDING UP THE CAR ONLY BECAUSE THE TWO HALVES WERE STILL PRESSED TOGETHER. THE AXLE WAS COMPLETELY BROKEN THROUGH (NOT JUST CRACKED) BASICALLY RIGHT AT THE MID POINT. I HAVE HAD THE CAR TAKEN TO A REPAIR SHOP ON A FLAT BED TRUCK, BUT WORK HAS NOT STARTED ON IT YET. TONIGHT I CHECKED ON LINE AND FOUND THAT THIS PROBLEM IS BEING INVESTIGATED BY YOUR AGENCY. HERE'S ANOTHER CASE FOR YOU TO ADD TO THE LIST. I FEEL EXTREMELY LUCKY TO BE WRITING THIS TO YOU WITHOUT HAVING BEEN IN THE ACCIDENT THAT THIS DEFECT SO EASILY COULD HAVE CAUSED. INTERESTINGLY, I HAVE HAD WORK DONE ON THE CAR A COUPLE OF TIMES IN THE PAST MONTH AND NO ONE NOTICED/REPORTED ANY AXLE DAMAGE. THE CAR WAS RIDING FINE UP TO THIS PAST WEEK. *TR

Mileage: 166,100

LOCAL NEWS ARTICLE BROADCAST YESTERDAY REGARDING REAR AXEL PROBLEM WITH FORD WINDSTAR. MY 2000FORD WINDSTAR LX WAS BECOMING MORE DIFFICULT TO DRIVE/CONTROL, SIMILAR TO DRIVING WITH FLAT TIRES & UNABLE TO MAINTAIN VEHICLE CONTROL. THE VAN WAS"DRIFTING" FROM SIDE TO SIDE. I LOOKED AT THE REAR AXEL & THERE IS A VISIBLE CRACK ON DRIVER SIDE OF REAR AXEL. PASSENGER SIDE OF REAR AXEL IS ALSO STARTING TO CRACK. *TR

Mileage: 123,500

HI..ON JANUARY 25,2010 ,I WAS DRIVING MY 2000 FORD WINDSTAR WHEN I RECEIVED A FLAT TIRE ON MY RIGHT REAR WHEEL. AAA CAME OUT TO REPAIR FLAT AND WHEN THE TECH WAS FINISHED HE SHOWED ME THE CAUSE OF THE FLAT. THE REAR AXLE WAS RUSTED AND BROKEN, CAUSING THE WHEELS TO TOW INWARD AND MAKE THE TIRE RUB ON THE CAR BODY, CAUSING A BLOW OUT. I TOOK THE CAR TO THE DEALER, KELLY FORD ,OF MELBOURNE ,FLORIDA. I REQUESTED A RECALL CHECK AND WAS TOLD THAT THERE WAS NO INFORMATION ON THIS FAILURE AT THIS TIME. THE REAR AXLE AND THE TIRE WERE REPLACED BY THE FORD DEALER ON JANUARY 28, 2010. MY REPAIR BILL WAS $1030. DOLLARS.. I UNDERSTAND THAT YOU ARE NOW INVESTIGATING THIS PROBLEM. I HOPE THIS WILL HELP.. *TR

Mileage: 87,605

HI..ON JANUARY 25,2010 ,I WAS DRIVING MY 2000 FORD WINDSTAR WHEN I RECEIVED A FLAT TIRE ON MY RIGHT REAR WHEEL. AAA CAME OUT TO REPAIR FLAT AND WHEN THE TECH WAS FINISHED HE SHOWED ME THE CAUSE OF THE FLAT. THE REAR AXLE WAS RUSTED AND BROKEN, CAUSING THE WHEELS TO TOW INWARD AND MAKE THE TIRE RUB ON THE CAR BODY, CAUSING A BLOW OUT. I TOOK THE CAR TO THE DEALER, KELLY FORD ,OF MELBOURNE ,FLORIDA. I REQUESTED A RECALL CHECK AND WAS TOLD THAT THERE WAS NO INFORMATION ON THIS FAILURE AT THIS TIME. THE REAR AXLE AND THE TIRE WERE REPLACED BY THE FORD DEALER ON JANUARY 28, 2010. MY REPAIR BILL WAS $1030. DOLLARS.. I UNDERSTAND THAT YOU ARE NOW INVESTIGATING THIS PROBLEM. I HOPE THIS WILL HELP.. *TR

Mileage: 87,605

I HIT A SMALL POT HOLE AND WHEN I GOT TO THE PARKING LOT I WAS TOLD MY REAR TIRES WERE SIDE WAYS. MY HUSBAND WAS ABLE TO GET THE CAR HOME 2/10THS OF A MILE. WHEN THE MECHANIC LOOK AT IT HE SAID THE POT HOLE WASN'T THE PROBLEM. IT WAS ALREADY CRACKED. HE SAID HE HAD REPAIRED A NUMBER OF AXLES ON FORD. ALSO, MY TRANSMISSION BEGAN SKIPPING AT THE SAME TIME THIS WHOLE INCIDENT STARTED. WHEN WE FIRST BOUGHT THE VAN, I WAS IN LINE IN THE CAFETERIA AND A GENTLEMEN ASKED ME IF I WAS PICKED EACH DAY IN A WINDSTAR AND I SAID YES. HE INFORMED ME THAT WINDSTARS ARE NOTORIOUS FOR HAVING TRANSMISSION PROBLEMS. I KNOW HE IS RIGHT. *TR

Mileage: 132,000

WHILE DRIVING MY 2000 FORD WINDSTAR MINIVAN WITH 3 CHILDREN IN CAR, THE REAR END OF VEHICLE WAS SWAYING SIDEWAYS. THERE WAS A LOUD CLUNKING NOISE WHEN GOING OVER BUMPS THEN CAR WOULD JUMP SIDEWAYS. DROVE CAR HOME SLOWLY WITH FLASHERS ON. MY HUSBAND INSPECTED UNDERNEATH CAR TO FIND REAR AXLE RUSTED AND CRACKED IN HALF AND REAR TIRES TILTING INWARD. MY HUSBAND SAID I WAS VERY LUCKY TO HAVE NOT BEEN A SERIOUS ACCIDENT. CAR DEEMED TOO DANGEROUS TO DRIVE. *TR

Mileage: 128,000

HAVE 2000 FORD WINDSTAR WITH 120K MILES ON IT. WHILE SERVICING LAST WEEK, MECHANIC WAS CHECKING REAR BRAKES AND NOTICED REAR AXLE WAS CRACKED ABOUT HALFWAY THROUGH ABOUT 10 INCHES FROM RIGHT SIDE. ALSO A HOLE AROUND 10 INCHES FROM LEFT SIDE END. *TR

Mileage: 120,000

RUSTED RIGHT REAR SUBFRAME MOUNT WHICH I FOUND BEFORE COMPLETE FALIURE. *DT

Mileage: 70,100

ON THIS DATE, REAR AXEL OF MY 2000 FORD WINDSTAR BROKE AND BOTH REAR WHEELS WERE BOWED OUT AND A LARGE CRACK WAS DISCOVERED. *TR

Mileage: 190,229

SNAPPED REAR AXLE LEADING TO LOSS OF CONTROL. THIS AXLE HAD OBVIOUSLY BEEN CRACKED FOR SEVERAL YEARS, BASED ON CORROSION IN THE CRACK. THE LOSS OF CONTROL WAS SUCH THAT LIVES WERE IN IMMEDIATE DANGER. *TR

Mileage: 110,000

I WAS DRIVING HIT A SMALL DIP IN ROAD AND THEN ALL OF A SUDDEN I FELT SOMETHING SLAM INTO MY CAR FROM UNDERNEATH IT. I STOPPED DID NOT FIND ANYTHING. BUT AS I STARTED DRIVING AGAIN I KEPT HEARING A KNOCKING SOUND FROM FRONT END. I KNEW SOMETHING WAS WRONG. I IMMEDIATELY TOOK IT TO MY MECHANIC. HE FOUND THE UNDERCAR FRAME COMPLETELY ROTTED THROUGH BY THE RIGHT FRONT SHOCK. HE SAID THIS CAR COULD NOT BE DRIVEN WITH THIS DEFECT AND I WAS LUCKY THAT ENGINE DIDN'T FALL OUT AS I WAS DRIVING. THE CAR IS STILL THE SAME, NOTHING HAS BEEN DONE TO REPAIR THE CAR. *TR

Mileage: 117,000

2000 FORD WINDSTAR WITH APPROX 102,000 MILES AND REAR MAIN AXLE BEAM BROKEN ALMOST INTO. HAVE DONE SOME INTERNET SEARCHES AND FOUND SEVERAL CASES OF THIS. THERE IS NO RECALL FROM FORD AND THIS IS EXTREME SAFETY ISSUE WITH WINDSTARS. LOST ALMOST TOTAL CONTROL OF MY VEHICLE AND THANK GOD I WAS TRAVELING AT ONLY 10 MPH. AT INTERSTATE SPEED THIS WOULD HAVE BEEN AN ALMOST CERTAIN CATASTROPHE. WILL BE CONTACTING FORD IN MORNING TO SEE WHAT THEY HAVE TO SAY BUT FROM ALL ONLINE ACCOUNTS THEY SEEM TO BE REFUSING TO ACKNOWLEDGE OR EVEN OFFER TO REPAIR. I WOULD MUCH RATHER HAVE A STICKY GAS PEDAL THAT I CAN SOMEWHAT CONTROL THE TO HAVE AN AXLE SNAP INTO AT HIGHWAY SPEEDS. *TR

Mileage: 102,000

THE REAR AXLE ON MY 2000 FORD WINDSTAR JUST SPLIT WHILE DRIVING IT! THERE IS NO RUST OR WEAR AND TEAR. I HAVE ALL MY MAINTENANCE RECEIPTS AND MY MECHANIC SAYS THIS SHOULD HAVE NEVER HAPPENED. MY CHILDREN AND I COULD'VE BEEN KILLED IF WE WERE DRIVING ON A HIGHWAY INSTEAD OF A LOCAL ROAD. *TR

Mileage: 127,000

THE REAR AXLE BEAM OF MY 2000 FORD WINDSTAR SPLIT IN 2 WHILE I WAS MAKING A RIGHT HAND TURN CAUSING THE REAR WHEELS TO FLARE OUT. THE SERVICE STATION SAID THEY HAVE MADE REPAIRS TO OTHER WINDSTARS WITH THE SAME PROBLEM. LUCKY FOR ME I WAS NOT GOING FAST AND THERE WERE NO INJURIES. I LEARNED LATER THAT THE BEAM RUSTED OUT FROM THE INSIDE AS WATER HAD INFILTRATED THE BEAM. *TR

Mileage: 111,440

ON OR ABOUT DECEMBER 1ST,2009 MY 2000 FORD WINDSTAR STARTED MAKING LOUD SQUEAKING NOISES FROM THE REAR OF MY VAN WHEN I WOULD MAKE TURNS AND ALSO STARTED SWAYING FROM SIDE TO SIDE WHENEVER I WOULD GO OVER BUMPS .ALMOST FELT LIKE MY REAR WHEELS WERE GOING TO FALL OFF FROM VERY LOOSE LUGNUTS, BUT THEY WERE TIGHT. AS THE NEXT FEW WEEKS WENT BY THE PROBLEMS BECAME WORSE. TODAY(1/2/2010)I DECIDED TO LOOK UNDERNEATH THE REAR OF MY VAN. I WAS IN DISBELIEF TO SEE MY REAR AXLE CRACKED ALMOST ALL THE WAY THROUGH ABOUT 2 FEET IN FROM THE DRIVERS SIDE. I COULDN'T BELIEVE IT. I HAVE 4 SMALL CHILDREN AND WE JUST WENT ON A TRIP ON THE HIGHWAY 2 DAYS PRIOR TO ME CHECKING THE PROBLEM. I HAVE SEEN THIS IS A COMMON PROBLEM WITH THE WINDSTAR . I HAVE DONE SOME RESEARCH ON THIS PROBLEM AND FOUND THIS TO BE A WIDESPREAD PROBLEM WITH ALL DIFFERENT YEARS OF THE WINDSTAR. SOMETHING HAS TO BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED FROM THIS PROBLEM. THIS AXLE SHOULD NOT CRACK OR BREAK UNDER NORMAL WEAR OF THE VEHICLE. THIS IS A MAJOR COMPONENT OF THE VAN AND CAUSES SERIOUS SAFETY ISSUES. RIGHT NOW THE VAN IS SITTING IN MY DRIVEWAY. I AM TRYING TO FIND A USED AXLE FROM SOMEWHERE SO I COULD GET IT BACK ON THE ROAD. FORD SHOULD REALLY DO SOMETHING ABOUT THIS ISSUE. THANKS YOU... *TR

Mileage: 93,500

AFTER HAVING TROUBLE STEERING TOOK THE CAR IN FOR A FRONT END ALIGNMENT. WAS TOLD THAT THE RIGHT SUBFRAME WAS COMPLETELY RUSTED OUT AND CRACKED AND UNSAFE TO DRIVE. CAR IS JUST 10 YEARS OLD AND 85000 MILES. MECHANIC SAYS THIS SHOULD NOT HAVE HAPPENED WITH A CAR OF THIS AGE. FORD HAS BEEN CONTACTED AND WOULD NOT TAKE ANY RESPONSIBILITY FOR IT. IN ADDITION TOOK IT TO A FORD DEALER WHO SAID THAT THE STARTING PRICE TO FIX THE CAR WAS 1600 AND COULD ONLY GO UP. *TR

Mileage: 85,000

THE 2000 FORD WINDSTAR HAD BEEN HAVING SOME HANDLING ISSUES SUCH THAT IF THERE WAS WATER OR SAND ON THE ROAD WE WOULD FISHTAIL AND FEEL LIKE DRIVING ON BLACK ICE. I WAS ALWAYS ABLE TO RECOVER CONTROL OF THE VEHICLE WITHOUT INCIDENT. IT GOT TO A POINT THE VEHICLE COULDN'T BE DRIVEN SAFELY IN WET OR SNOWY CONDITIONS. THE VEHICLE WAS PRETTY MUCH DRIVEN IN SMALL TOWN CONDITIONS. THE PROBLEM WAS IDENTIFIED WHEN THE REAR PASSENGER WHEEL TOP WAS ANGLED INTO THE VEHICLE (I.E. CAMBER OFF BY 2-3 INCHES). MECHANIC INSPECTED THE SUSPENSION AND FOUND A CRACKED REAR AXLE WITH NO SIGNS OF RUST OR DAMAGE NEARBY. THE AXLE WILL HAVE TO BE REPLACED. *TR

Mileage: 147,000

WHILE BACKING UP TO PARALLEL PARK MY 2000 FORD WINDSTAR THE REAR-AXLE SNAPPED IN HALF, AND THE REAR TIRES BENT IN!! *TR

Mileage: 140,000

BROKEN REAR AXLE BEAM, 2000 FORD WINDSTAR. *TR

Mileage: 132,000

MY 2000 FORD WINDSTAR WITH APPROX 140000 MILES HAD ITS REAR AXLE SNAP IN TWO. AS I REVIEW OTHER COMPLAINTS THIS DOES NOT SEEM TO BE AN ISOLATED CASE. *TR

Mileage: 140,000

MY BACK AXLE BROKE IN HALF WHILE DRIVING AND LUCKILY WE WERE NOT KILLED OR ON ANY MAJOR HIGHWAY AT A HIGH SPEED. THIS IS AN ONGOING PROBLEM WITH FORD WINDSTARS, THERE ARE MANY COMPLAINTS ABOUT THE SAME ISSUE. MOST REPAIR CENTERS SAY THEY HAVE NEVER SEEN ANYTHING LIKE IT AND THIS SHOULD NEVER OCCUR. HOW MANY LIVES NEED TO BE LOST BEFORE FORD RECALLS THESE AXLES? MY NEIGHBOR WHO ALSO HAS A FORD WINDSTAR HAD THE SAME THING HAPPEN TO THEM 3 MONTHS AGO. *TR

Mileage: 107,000

THE K-FRAME(SUB FRAME) IS COMPLETELY ROTTED OUT ON THE RIGHT SIDE. IT IS BAD ENOUGH THAT IT CANT BE WELDED, MUST BE REPLACED. ON A VEHICLE THAT IS 9 YEARS OLD WITH 80000 MILES AND IN PERFECT SHAPE. I WAS TOLD BY NUMEROUS GARAGES THAT THIS SHOULD OF NEVER RUSTED OUT THIS FAST. I THINK THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIR. *TR

Mileage: 79,000

2000 FORD WINDSTAR ENGINE CRADLE RUSTED, CAME LOOSE OF FRAME, CAUSED STEERING ISSUE. THIS COULD CAUSE SERIOUS INJURY ACCIDENT OR DEATH IF HAPPENED AT HIGH RATE OF SPEED. *TR

Mileage: 90,000

I HAD BEEN CONCERNED ABOUT A BAD SHIMMY AT 50 MPH ON MY 2000 FORD WINDSTAR, AND I HAD SPOKEN TO MY DEALER ABOUT IT WHEN I HAD THE OIL CHANGED. LESS THAN A WEEK LATER, AS I PULLED FROM MY DRIVEWAY, THE REAR AXLE BROKE COMPLETELY IN TWO. WE HAVE TRIED TO GET FORD TO ADDRESS THIS PROBLEM, AS THERE MUST BE MILLIONS OF THESE VANS STILL ON THE ROAD, AND MOST OF THEM CARRY CHILDREN. WE HAVE NOT HAD ANY RESPONSE SO WE ARE FILING THIS COMPLAINT. WE HAVE HEARD OF OTHER FAILURES AND AS YOU KNOW THEY COULD BE DEADLY. WE PAID TO HAVE THE AXLE REPLACED. *TR

Mileage: 102,000

IN 2004/2005 THE PAINT ON MY 2000 FORD WINDSTAR BEGAN FLAKING OFF. IT STARTED ON THE HOOD, THEN THE LIFTGATE AND THE ROOF. AT THIS POINT IF WE HAVE A WIND STORM I FIND CHIPS OF PAINT ALL OVER MY DRIVE WAY. FORD SAYS "PAINT DOESN'T LAST FOREVER" AND BASICALLY THE PROBLEM IS ALL MINE. *TR

THERE WERE NO EVENTS LEADING TO THE FAILURE. VEHICLE GOT NEW TIRES AND ALIGNMENT THEN TWO DAYS LATER THE VEHICLE STARTED PULLING TO THE LEFT. I WENT BACK TO THE TIRE DEALER, THE MECHANIC CHECK THE ALIGNMENT AND NOTICED THAT THE REAR AXLE HAD A CRACK ON THE DRIVER SIDE AND WAS RUSTED THROUGH. THE CRACK WAS SO SEVERE THAT THE AXLE WAS ALMOST IN TWO PARTS AND AT THE BASE THERE IS A QUARTER INCH SEPARATION IN THE CRACK. THE TIRE IS NO LONGER LAYING FLAT. THE BOTTOM OF THE TIRE IS FACING OUT. IF THE MECHANIC DIDN'T FIND THE FAILURE THERE CERTAINLY WOULD HAVE BEEN A TRAGIC ACCIDENT. *TR

Mileage: 93,722

CRACK IN REAR AXLE. *TR

2000 FORD WINDSTAR VAN BROKEN REAR AXLE, HAD TO COMPLETELY INSTALL NEW REAR AXLE DEALER PART ONLY ALE BROKE COMPLETELY IN HALF! VAN CREAKED LIKE IT WAS BROKEN FOR A LITTLE WHILE THEN HAD REAR SHOCKS REPLACED AND AXLE BROKE. I HAVE PICTURES AND THE ORIGINAL PART. *TR

WINDSTAR BROKEN REAR AXLE STRIKES AGAIN. WE WERE ON OUR WAY TO DINNER WITH RETIRED FORD EMPLOYEE AND HIS LOVELY WIFE. WE WERE IN DEARBORN ON MICHIGAN AVENUE WHEN BAD NOISES, AND SMELLS CAME FROM THE REAR OF THE VAN. WE PULLED OVER AND DISCOVERED A TOTALLY BROKEN AXLE COVER. MY HUSBAND WORKS IN STEEL. IF WE HAD BEEN ON THE SOUTHFIELD AS WE HAD PLANNED AND THIS HAPPENED THERE WOULD HAVE BEEN DISASTROUS RESULTS NOT ONLY FOR US BUT WE COULD HAVE PLACED OTHER FAMILIES IN DANGER AS WELL. BOTH MEN. THE POLICE WHO STOPPED TO HELP AND THE TOW TRUCK DRIVER AGREED THAT AXLES DON'T JUST BREAK. *TR

Mileage: 127,000

THE CAR SEEMED AT FIRST TO BE HYDROPLANING DUE TO THE RAIN, BUT THEN IT GOT MUCH WORSE. WHEN I REMOVED THE REAR PASSENGER WHEEL, I SAW THE REAR AXLE BEAM HAD SNAPPED AT THE WELD POINT. THE CAR WAS VERY DIFFICULT TO DRIVE AND THE REPAIR SHOP INDICATED THAT WE SHOULD HAVE HAD IT TOWED IN BECAUSE SOMETIMES THE WHEELS WILL SHEAR AWAY FROM THE SUSPENSION WHEN THE BEAM IS BROKEN. THIS CAR HAS ONLY BEEN IN ONE MINOR ACCIDENT, WITH MINIMAL BODY DAMAGE AND NO DAMAGE AT ALL TO THE BODY STRUCTURE, SO THIS WAS WITHOUT QUESTION A MANUFACTURE DEFECT IN THE PART. *TR

Mileage: 68,400

2000 FORD WINDSTAR SEL. DISCOVERED A CRACK IN REAR AXLE. IT WAS LOCATED NEAR THE CENTER OF SPAN BETWEEN REAR WHEELS. THE CRACK RAN FROM TOP TO BOTTOM OF THE AXLE ABOUT 3" AND WAS SPREAD APART APPROXIMATELY 1/8" ON BOTTOM. THERE WAS ONLY 50% OF THE AXLE REMAINING. FORTUNATELY I DISCOVERED IT JUST PRIOR TO A VACATION TRIP WITH OUR FAMILY OF 5. THERE HAS BEEN NO KNOWN EVENT TO EXPLAIN THE CAUSE. *TR

Mileage: 78,456

EVERY TIME WE GET HEAVY RAINS MY FRONT WINDSHIELD LEAKS. WHILE CHECKING RECALLS I HAVE COME ACROSS THIS PROBLEM WHICH MY MECHANIC EXPLAINED TO ME EXACTLY AS THE RECALL READS. FORD WILL NOT FIX THE PROBLEM BECAUSE THERE IS NO RECALL ON THEIR SITE. I WAS TOLD IT COULD BE BECAUSE THE RECALL WAS TOO OLD OR IT WAS ALREADY TAKEN CARE OF BUT THEY DON'T KNOW WHICH. THIS VEHICLE WAS PURCHASED FROM A FORD DEALER ALMOST A YEAR AGO. I WAS TOLD IN EVENT OF AN ACCIDENT MY WINDSHIELD MAY COME LOOSE BECAUSE OF THE BONDING AND COULD RESULT IN INJURY OR DEATH. *TR

CATASTROPHIC FAILURE OF THE RIGHT LOWER CONTROL ARM MOUNTS AT THE SUBFRAME OCCURRED WITH NO WARNING OR PRIOR SYMPTOMS. THE VEHICLE IS A 2000 FORD WINDSTAR WITH APPROXIMATELY 95K MILES. AT THE TIME OF THE FAILURE THE DRIVER WAS PULLING AWAY FROM A CURB WHEN THE CONTROL ARM MOUNTS BROKE CAUSING THE WHEEL TO SWING AWAY FROM THE VEHICLE AND THE DRIVE AXLE TO PULL OUT OF THE TRANSMISSION. THE VEHICLE WAS TOWED TO A LOCAL SERVICE STATION WHERE IT WAS EXAMINED. THE DEALER WAS CONTACTED WHO IN TURN INSTRUCTED ME TO CONTACT FORD MOTOR COMPANY DIRECTLY. UNDER THE DIRECTION OF FORD MOTOR COMPANY THE VEHICLE WAS TOWED TO THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE DEALER DETERMINED THAT THE SUB-FRAME WAS RUSTED OUT IN THE AREA AROUND THE PASSENGER SIDE CONTROL ARM MOUNTS. FORD HAS REFUSED TO OFFER ANY ASSISTANCE IN FIXING THE PROBLEM. A SEARCH OF THE NHTSA COMPLAINT DATABASE REVEALED 12 OTHER COMPLAINTS OF SIMILAR FAILURES WITH 1998-2001 WINDSTARS. (ODI #S: 10152076, 10103097, 10152712, 10138539, 10183135, 10171784, 10173473, 10153590, 10200106, 10005872, 761511, 10172459) THERE APPEARS TO BE A TREND RELATED TO EXCESSIVE CORROSION LEADING TO PREMATURE FAILURE OF THE REAR PORTION OF THE SUBFRAME ON THE PASSENGER SIDE. ONE POSSIBLE FACTOR COULD BE THE PLACEMENT OF THE AIR CONDITIONER SYSTEM AND THE TENDENCY FOR CONDENSATION TO DRIP ON THIS PORTION OF THE FRAME WHENEVER THE SYSTEM IS IN COOLING OR DEFROST MODE CAUSING ACCELERATED CORROSION. THIS IS A SEVERE FAILURE THAT IS PREMATURE, NOT EASILY DETECTABLE, POTENTIALLY FATAL, AND WILL LIKELY OCCUR MORE FREQUENTLY AS THESE VEHICLES AGE. I STRONGLY URGE THE NHTSA TO CONDUCT AN ENGINEERING INVESTIGATION REGARDING THIS FAILURE. *TR

Mileage: 95,000

1- THERE WAS NOT ANY SYMPTOM LEADING UP TO FAILURE. 2- THE FAILURE WAS ON THE FRONT PASSENGER WHEEL. THE WELD ON ONE OF THE CONTROL ARMS ACTUALLY BROKE OFF THE FRAME. AS A RESULT THE WHEEL WAS ALLOWED MOVE IN A DIFFERENT DIRECTION THEN THE DRIVER SIDE WHEEL. THIS FORCED THE VEHICLE OFF THE OPPOSITE SIDE OF THE ROAD IN A VERY IMMEDIATE UNCONTROLLED MANNER. 3- THERE WAS NOTHING DONE TO CORRECT THIS PROBLEM AS OF YET. DEALER DOESN'T HAVE ANY INTEREST IN FIXING THE VEHICLE UNLESS WE PAY FOR IT. *NM

Mileage: 109,000

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON NORMAL ROAD CONDITIONS, AND AVOIDING TO HIT A DEER, THE SUB FRAME OF THE ENGINE MANIFOLD FELL OUT. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT BODY SHOP, WHO DETERMINED THAT THE SUB FRAME RUSTED COMPLETELY AND NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE VIN # DID NOT FIT UNDER ANY RECALL. THE VEHICLE WAS CURRENTLY AT THE BODY SHOP WAITING FOR REPAIRS. THE BALL JOINTS AND BRAKES WERE REPLACED AS WELL. UPDATED 12/01/06. *JB

Mileage: 128,000

ABOUT 2 WEEKS AGO I NOTICED CREAKING NOISES FROM THE REAR OF MY WINDSTAR MINIVAN. I TOOK IT TO MY MECHANIC WHO DISCOVERED A SEVERE CRACK IN THE REAR CROSS BEAM (FRAME); THERE IS ONLY ABOUT 2 INCHES OF METAL REMAINING HOLDING THE REAR FRAME TOGETHER. THE CRACK HAS RUST AROUND IT. THERE IS A SECOND CRACK AT THE SAME LOCATION ON THE OPPOSITE SIDE OF THE CROSS BEAM, ALSO WITH A LINE OF RUST THAT WRAPS AROUND THE CROSS BEAM. THE COMPONENT IS APPARENTLY NEAR THE FAILURE POINT, AS THE REAR WHEELS STARTED TO SPREAD APART (LIKE WINGS) DURING THE DRIVE TO THE MECHANIC. IF THIS PART HAD FAILED WHILE I WAS DRIVING ON THE HIGHWAY, IT COULD HAVE LEAD TO A FATALITY. I PLAN TO HAVE THE PART REPLACED. *JB

PASSENGER SIDE REAR DOOR HAS FAILED THREE TIMES SINCE I PURCHASED THE CAR IN 2000. FORD FIXED IT ONCE WHILE IT WAS UNDER WARRANTY...NO COST. THEY ALSO FIXED IT AFTER THE WARRANTY EXPIRED...NO CHARGE. THIS TIME...APRIL 2006...THEY REFUSED TO COVER THE REPAIR SINCE I AM OUT OF THE WARRANTY PERIOD....EVEN THOUGH THIS REPAIR GOES BACK TO WHEN I HAD THE WARRANTY. THEY SAY THEY ONLY COVER THEIR REPAIR FOR 12 MOS. ALL 3 TIMES THE ELECTRIC PASSENGER REAR DOOR LOCKS UP AND CANNOT BE OPENED....EITHER MANUALLY OR VIA THE ELECTRIC BUTTON. CANNOT LIFT DOOR LOCK...AND IS NOT SAFE TO DRIVE. THIS PROBLEM HAS BEEN HAPPENED JUST ABOUT EVERY OTHER YEAR. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE REPAIR SINCE IT GOES BACK TO WHEN THE CAR WAS UNDER WARRANTY. *JB

Mileage: 55,000

THE MAIN RECURRING PROBLEM WITH MY WINDSTAR HAS BEEN A LEAK IN THE RIGHT REAR OF THE CARGO AREA, RESULTING IN DAMAGE TO THE HEADLINER AND A BODY CONTROL MODULE THAT WIPED OUT THE LIGHTS, TURN LIGHTS, BRAKE LIGHTS, AND DOME LIGHT IN THE REAR OF THE VEHICLE. I PURCHASED IT IN OCTOBER OF 2002 AND HAD ISSUES WITH THIS IMMEDIATELY. THE DEALER I BOUGHT THE VAN FROM REPLACED THE CARPET AND ATTEMPTED TO SEAL THE LIFTGATE HINGE AND ELECTRICAL CONNECTOR. THERE WAS STILL A LEAK AND I TOOK IT BACK, THEIR RESPONSE WAS THAT I SHOULDN'T TAKE THIS VAN TO A CAR WASH. I TOOK IT TO A MERCURY DEALER AND THEY "FIXED" A RECALL THAT WAS SUPPOSED TO TAKE CAR OF THE PROBLEM. DESPITE THE EFFORT, IT HAS BEEN LEAKING FOR THREE YEARS AND I DIDN'T FIND OUT UNTIL MY WIFE TOLD ME THE LIGHTS WENT OUT. THE HEADLINER AND CARPET WERE SOAKED. I ALSO FOUND CORROSION ON THE CASING OF THE BODY CONTROL MODULE, A PART THAT FORD WAS GOING TO CHARGE ME ALMOST $400 FOR. NOT INCLUDING LABOR. TO MAKE A LONG STORY SHORT, I ENDED UP TAKING IT TO AN INDEPENDANT BODY SHOP. IT'S GOING TO COST US $350 TO REMOVE THE LIFTGATE AND REPAIR THE DAMAGE TO THE INTEGRITY OF THE BODY AND CORRECT THE LEAK. I WAS "LUCKY" ENOUGH TO FIND A BODY CONTROL MODULE FOR $150 THAT I'LL INSTALL MYSELF. $500 IS A LOT OT SPEND ON SOMETHING THAT FORD SHOULD HAVE TAKEN CARE OF ON THE ASSEMBLY LINE, ESPECIALLY SINCE THIS WAS THE SUBJECT OF RECALL. THERE COULD HAVE BEEN A FIRE AND MY WIFE IS DISABLED. I'VE OWNED THREE FORD PRODUCTS AND ALL HAVE HAD WATER LEAKS. ALL OF THESE WERE NEW OR NEWER VEHICLES. ALL OF THE COMPETING BRANDS I'VE OWNED INCLUDING FIAT, GM, DATSUN AND CHRYSLER HAVE NEVER HAD THIS PROBLEM. THE OWNER OF THE BODY SHOP WE TOOK IT TO POINTED OUT THE REPAIRS MADE BY THE MERCURY DEALER HAD ALSO FAILED. HE ALSO COMMENTED THAT THE VAN MIGHT HAVE BEEN IN AN ACCIDENT, SOMETHING THAT WAS NEVER DISCLOSED TO ME AT SALE. *NM

Mileage: 81,000

PASSENGER SIDE POWER SLIDING DOOR WILL NOT CLOSE. HAVE TO CLOSE IT MANUALLY AND DOOR RESISTS CLOSING SO PERSON HAS TO PULL VERY HARD ON DOOR TO CLOSE. COULD CAUSE INJURY TO PERSON HAVING TO CLOSE THE DOOR DUE TO FORCE NEEDED TO CLOSE.

WHILE DRIVING THE ELECTRIC SLIDING DOOR. AUTOMATICALLY BECOMES AJAR. SOMETIMES THE VEHICLE CAN BE PARKED, AND THE DOOR BECOMES AJAR. CONSUMER STATES HE HAS TAKEN THE VEHICLE IN ABOUT 8 TO 12 TIMES OVER A PERIOD OF 4 YEARS.*AK THE VEHICLE WAS TAKEN IN TO BE FIXED BUT AFTER SEVERAL MONTHS THE PROBLEM COMES BACK. THE CONSUMER STATED THAT HE HAS TO CLOSE THE DOOR A COUPLE OF TIMES BEFORE IT LATCHES SECURELY. THE DOOR CAME OPEN WHILE THE CONSUMER WAS DRIVING. *TC

Mileage: 17,000

WHILE EXITING THE VEHICLE, THE PASSENGER SIDE SLIDING DOOR SLID FORWARD WITHOUT WARNING. THIS CAUSED THE CONSUMER'S SON TO SUSTAIN AN INJURY AND HE WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO BE TAKEN TO THE DEALER FOR INSPECTION, HOWEVER FORD STATED THAT THEY NEEDED MORE INFORMATION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *NM *SC

PASSENGER'S SIDE SLIDING DOOR DOESN'T CLOSE FULLY. THE DOOR COMES A-JARRED IF THE VEHICLE DRIVES OVER THE SLIGHTEST IMPERFECTION IN THE ROAD. A RE DESIGNED HINGE WAS MANUFACTURED TO CORRECT THE PROBLEM AT A COST TO THE CONSUMER.*AK

Mileage: 62,000

INFORMATION PERTAINING TO THE USE OF POOR METAL ON THE FORD WINDSTAR'S. *PH *LA

SLIDING DOOR WAS REPLACED WITH ONLY 13,013 MILES AT THE TIME OF SERVICE. (NAR) *LA *CB

Mileage: 13,013

WITHOUT WARNING THE PASSENGER'S SIDE AND DRIVER'S SIDE SLIDING DOORS COME AJAR INTERMITTENTLY. CONSUMER CONTACTED DEALERSHIP ON NINE SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK

THE REAR SLIDING DOORS ARE INTERMITTENT. WHEN CLOSING, THE DOOR POPS BACK OPEN. WHEN OPENING, THE DOOR WILL SHUT ON ITS OWN WHICH HAS CAUSED PASSENGERS TO GET CAUGHT IN THE DOOR. VEHICLE HAS BEEN TO THE DEALER FOR REPAIRS AT LEAST NINE TIMES. *AK

Mileage: 21,000

THE VEHICLE DID NOT COME EQUIPPED WITH A DOOR SENSOR AND AS A RESULT A CHILD WAS ALMOST PINNED BY THE SLIDING DOOR. *NLM

WHILE DRIVING THE PASSENGER SIDE SLIDING DOOR SLID. AS A RESULT OBJECT HAVE FALLEN OUT OF THE VEHICLE. THE CONSUMERS STATES " OBJECTS HAVE FALLEN OUT AS A RESULT. *NLM

THE AUTOMATIC OPENING DOOR ON THE PASSENGER SIDE HAS NO SENSORS TO DETECT A PERSON IN THE WAY OF THE DOOR. THE DOOR CLOSED ON MYSELF WITHOUT AUTOMATICALLY RELEASING. IF A CHILD WAS THERE IT COULD HAVE BEEN A SERIOUS INJURY. *NLM

Mileage: 32,000

AUTOMATIC SLIDING DOORS INTERMITTENTLY MALFUNCTION. THEY WILL SOMETIMES FAIL TO CLOSE OR OPEN WHEN ACTIVATED. THE PASSENGER SIDE DOOR SOMETIMES FAILS TO CLOSE COMPLETELY AND THE OPEN DOOR LIGHT ON THE DASH REMAINS ON. THE PASSENGER SIDE DOOR SOMETIMES MAKES A RATTLING SOUND AND DOES NOT APPEAR TO HAVE A TIGHT SEAL. *JB

Mileage: 36,500

WE HAVE HAD PROBLEMS WITH THE AUTOMATIC SLIDING DOORS ON OUR MINIVAN SINCE THE ORIGINAL DATE OF PURCHASE. WHEN USING THE REMOTE OR INTERIOR BUTTONS TO CLOSE DOORS, THEY FREQUENTLY MALFUNCTION. WHEN TRYING TO CLOSE THE DOORS, SOMETIMES THERE IS JUST A CLICKING NOISE AND THE DOOR DOES NOT CLOSE AT ALL. OTHER TIMES, THE DOOR CLOSES AND THEN IMMEDIATELY POPS RIGHT BACK OPEN. OFTEN WHEN TRYING TO CLOSE THE DOORS MANUALLY, THE DOORS FAIL TO LATCH. OTHER TIMES, THE DOORS GET STUCK IN AN OPEN POSITION AND WE ARE UNABLE TO CLOSE THEM, EITHER MANUALLY OR ELECTRONICALLY. WE HAVE TAKEN THE VAN TO THE DEALERSHIP ON TWO DIFFERENT OCCASIONS AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM, OR THEY SIMPLY STATE THAT THERE IS NOT A PROBLEM. THIS PAST SUMMER THE "MOTOR" WHICH OPERATES THE DOOR CLOSING SYSTEM WAS REPLACED. THE MOST RECENT EVENT OCCURED ON 2/3/03. THIS TIME THE SLIDING DOOR CAME OPEN WHILE THE VEHICLE WAS IN MOTION. WE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP. THEY ONCE AGAIN CLAIMED THAT THEY CAN'T FIND ANYTHING WRONG. THIS IS A VERY SERIOUS VEHICLE DEFECT THAT COULD RESULT IN INJURY OR DEATH.

Mileage: 62,000

POP/LOUD HITTING SOUND IN FRONT END WHEN TURNING SLOW AND HITTING A BUMP OR DIP IN HI-WAY. TOOK TO FORD DEALERSHIP IN NEVADA, MO. AND THEY SAID THAT IS IT MADE THAT WAY A STOP IF YOU HIT SOMETHING THAT IT WILL NOT TEAR UP SOMETHING ELSE...I REALLY DON'T BELIEVE THAT. ALSO, DUST, COMING IN ALL OVER INSIDE THE 2000 WINDSTAR AND YOU LITTERALY HAVE TO ROLL DOWN THE WINDOWS TO BREATHE. THE AUTOMATIC SLIDING DOORS FOR PASSENGERS IN BACK OPENS VERY SLOW AND SOMETIMES WONT OPEN WITHOUT FORCE. TS

2000 FORD WINDSTAR WITH POWER SLIDING DOORS HAS BEEN HAVING PROBLEMS WHERE THE DRIVERS SIDE SLIDING DOOR WILL REOPEN AFTER IT HAS CLOSED. FORD HAS LOOKED INTO THE PROBLEM, CHANGED PARTS, SENT AN ENGINEER, ETC. IT STILL HAPPENS. CONTINUOSLY CALLED FORD CUSTOMER SERVICE AFTER MY DEALER HEARD NOTHING FROM REGIONAL (WHICH WAS WHERE THE PROBLEM IS NOW DIRECTED) CUSTOMER SERVICE SAYS THEY CAN'T DO ANYTHING, BECAUSE REGIONAL IS OVER THEIR HEADS. MY DEALER TOLD FORD AND I HAVE TOLD FORD THAT THIS IS A SERIOUS SAFETY ISSUE, AS IT HAS HAPPENED WHILE THE CAR WAS IN GEAR AND MOVING IN REVERSE. CANNOT GET ANY HELP. WHERE CAN I GO? ALSO, THE FIRST TIME I REPORTED THIS PROBLEM AND HAD IT TAKEN TO THE DEALER WAS OVER A YEAR AGO.

Mileage: 11,000

SLIDING DOORS OPEN FOR NO REASON WHILE DRIVING. CURRENTLY IT IS THE LEFT DOOR, HAS HAD PROBLEMS WITH BOTH DOORS. TS. *AK

CONSUMER STATES THAT VEHICLE'S SLIDING DOOR WON'T OPEN WITH THE POWER DOOR LOCK, BUT WHILE DRIVING DOOR SLIDES OPEN. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *TS

THE SLIDING DOOR DID NOT LOCK PROPERLY. WHILE DRIVING, THE DOOR WOULD OPEN AND REMAIN OPEN. *NLM THE CONSUMER HAS DEMANDED FORD TO BUY BACK THE VEHICLE. *SCC

TRANSMISSION WILL DOWNSHIFT VERY ROUGHLY, DRIVER GETS THROWN FORWARD. DEALER CANNOT FIND CAUSE.*AK THE TRANSMISSION WAS DOWN SHIFTING WITH A TERRIBLE JOLT AT LOW SPEED. THE VEHICLE WAS DIFFICULT TO START WHEN COLD AND DAMP, ALSO WHEN THE IGNITION WAS SWITCHED OFF AND THEN BACK TO START THE ENGINE FIRES AND RUNS. THE VEHICLE STALLING WAS DETERMINED TO BE FUEL PUMP FAILURE. THE GAS MILEAGE DROPPED FROM 23 MPG TO 16 MPG AND THE VEHICLE BURNS MORE OIL. THE LIGHTS FLICKER WHEN DRIVING AT NIGHT AND A/C IS ON, ALSO THE VEHICLE SHAKES WHILE IDLING WITH THE A/C ON. THE DRIVER?S SEAT CUT AND SLASHED THE CONSUMER?S CLOTHING. THERE WAS A WEAK GREEN LIGHT FROM THE BATTERY. VEHICLE VIBRATES AT HIGH SPEED. THE DRIVER?S DOOR WAS DIFFICULT TO SHUT. *YH

WHEN OPENING DOOR IT HITS ROOF OF VAN, CAUSING CAUSING DAMAGES.*AK

THE PASSENGER SIDE REAR DOOR FAILS TO OPEN OR CLOSE. *JG

BUMPER WAS LOOSE. FORD STATES THIS IS COMMON IN THESE CARS AND A RESULT OF NORMAL USE, BUT CHARGED TO FIX IT. IF WE HADN'T DETECTED THIS PROBLEM IT COULD HAVE CAUSED A MAJOR INJURY ACCIDENT IF THE BUMPER CAME OFF DURING OPERATION OF THE CAR. HOW CAN A LOOSE BUMPER BE CONSIDERED NORMAL? FORD DOESN'T THINK THIS IS ODD AT ALL, BUT HAS NO INFORMATION FOR OWNERS TO REFER TO IN TERMS OF MAINTENANCE AND REPAIR OF THIS "NORMAL" PROBLEM. IT SHOULD AT LEAST BE LISTED IN THE OWNERS MANUAL IF IT'S "NORMAL"*AK

CONSUMER STATED THE REAR PASSENGER DOOR WILL NOT CLOSE/OPEN PROPERLY OR REMAIN IN THE LOCK POSITION, THE DEALER HAS TRIED NUMEROUS TIMES TO FIX THE DEFECT BUT HAS BEEN UNSUCCESSFUL.(LAWYER, DANIEL UHLFELDER ON BEHALF OF CLIENT)*JB

CONSUMER STATED THE SUNVISOR WAS MISSING.(LAWYER, DANIEL UHLFELDER ON BEHLAF OF CLIENT)*JB

AUTOMATIC SLIDING DOOR ON PASSENGER'S SIDE OF VEHICLE MALFUNCTIONED, PINNING OCCUPANT BETWEEN DOOR AND FRAME OF VEHICLE. DOOR SHOULD RETRACT IF RESISTANCE IS PRESENT. CONSUMER ALSO PRESSED RELEASE BUTTON,AND DOOR DID NOT RETURN TO NORMAL OPERATION. PLEASE GIVE FURTHER DETAILS.*AK

TWO REAR SLIDING DOOR LOCKS MAY REMAIN LOCKED INTERMITTENTLY. CONSUMER CANNOT EVEN DO IT MANUALLY PREVENTING REAR PASSENGERS FROM EXITING VEHICLE. CONTACTED DEALER. *AK *TT

AUTOMATIC LOCK ON PASSENGER'S SIDE DOOR, AFTER BEING LOCKED, COME UNLOCKED WITHOUT USING THE UNLOCK SWITCH. CONTACTED DEALER, DEALER HAD PROBLEM FIXED 7 TIMES, STILL SAME PROBLEM OCCURS. *AK *YH

RIGHT REAR DOOR WILL OPEN BY ITSELF AFTER IT'S CLOSED AND LATCHED. THIS HAPPENS INTERMITTENTLY. DEALER CONTACTED. *AK

RIGHT SIDE POWER SLIDING DOOR OPENED (UNCOMMANDED) WHEN AUTOMATIC TRANSMISSION WAS MOVD FROM PARK TO DRIVE AND VEHICLE SPEED REACH APPROXIMATELY 5 MPH.

WHEN PARKED ON AN INCLINE MANUAL-SLIDING DOOR CLOSES EASY WITH SLIGHTST TOUCH. DOOR DOES NOT HAVE A LOCKING LATCH MECHANISM TO KEEP IT OPENED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE VEHICLE WAS LEFT RUNNING IN PARK, CONSUMER GOT OUT OF VEHICLE, AND SHUT DOOR, IMMEDIATELY VEHICLE STARTED TO ROLL DOWN A HILL. CONSUMER HEARD AUTOMATIC DOOR LOCKS LOCK WHEN VEHICLE STARTED TO MOVE. CHILDREN WERE TRAPPED INSIDE. VEHICLE ROLLED INTO A TREE, AND AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

RIGHT REAR POWER SLIDING DOOR AUTOMATICALLY RE-OPENS AFTER BEING CLOSED. CONTACTS ON DOOR CLOSURE HAVE BEEN CHECKED AND RE-CHECKED, YET POWER SLIDING DOOR STILL CONTINUES TO RE-OPEN AFTER BEING CLOSED. THIS IS DANGEROUS SINCE I HAVE A 2 YEAR OLD CHILD AND I DON'T WANT HER ACCIDENTALLY GETTING CAUGHT IN THE DOOR OR BEING DISTRACTED BY IT RE-OPENING. ALSO, SOMETIMES I THINK I HAVE LOCKED THE VEHICLE ONLY TO DISCOVER THAT THE POWER SLIDING DOOR HAS RE-OPENED. MANUFACTURER CLAIMS THEY CANNOT DUPLICATE PROBLEM AND THAT "THERE IS NO ERROR CODE ON THE COMPUTER, SO THEY CAN'T VERIFY PROBLEM EXISTS." .*AK

POWER SLIDING DOOR FAILS TO REMAIN CLOSED AND WILL OPEN AUTOMATICALLY. DEALERSHIP HAS EXAMINED VEHICLE THREE TIMES,AND HAS FAILED TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

THE PROBLEM OCCURRED WHEN THE VEHICLE WAS IN MOTION, TRAVELING ABOUT 25 MPH. THE RIGHT POWER SLIDING DOOR OPENED WHILE THE CAR WAS IN MOTION. NOBODY IN THE VEHICLE PRESSED ANY BUTTON OR REMOTE CONTROL OR DID ANYTHING TO CAUSE THE DOOR TO OPEN. WHEN I PUSHED THE OVERHEAD BUTTON TO MAKE THE DOOR CLOSE, IT CLOSED ALMOST ALL THE WAY BUT THEN SPRUNG OPEN AGAIN. THIS HAPPENED ABOUT 5 TIMES BEFORE I WAS ABLE TO PULL OVER AND STOP THE VEHICLE. I GOT OUT OF THE CAR AND CLOSED THE DOOR MANUALLY. AFTER THAT THE DOOR WOULD NOT OPEN AT ALL, EITHER MANUALLY OR WITH THE REMOTE CONTROL. I DID REPORT THE INCIDENT TO FORD, AND THE PERSON I SPOKE WITH SAID THAT SHE COULD NOT FIND ANY RECORD OF THIS PROBLEM EVER HAPPENING WITH ANY FORD MINIVAN.*AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

ON THE DAY CONSUMER BOUGHT VEHICLE AND DROVE IT HOME THERE WAS SOME NOISE COMING FROM STEERING COLUMN. CONTACTED DEALER, AND THE DEALER SAID THAT THEY DID NOT FIND ANYTHING WRONG.*AK CONSUMER STATES BELLS GO OFF RANDOMLY FOR NO REASON, AT ANY GIVEN TIME AND WHEN IT RAINS BOTH SLIDING DOORS LEAK INSIDE, PASSENGER SIDE DOOR IS LOOSE AND SHAKES AND RATTLES, WILL OPEN BY ITSELF. *JB

WHILE CONSUMER IS DRIVING PASSENGER'S SIDE DOOR CAN COME OPEN WITHOUT ANY ASSITENCE. CONSUMER'S CHILD ALMOST FELL OUT OF DOOR. THIS HAPPEND WHILE CONSUMER WAS ON HIGHWAY. CONTACTED DEALER, AND DEALER SAID THERE WAS NOTHING WRONG WITH DOOR.*AK THE CAUSE FOR THE SLIDING DOOR OPENING WHILE DRIVING WAS DETERMINED TO BE DETENT SWITCH FAILURE. THE HUMMING NOISE WHILE CRUISING WAS CAUSED BY VAPOR MANAGEMENT VALVE FAILURE. *YH

WHILE GLASS WINDOW IS DOWN AND ARM OUT AT TIME OF STARTING ENGINE, DOORS LOCKS WILL LOCK AUTOMATICALLY, AND AT THAT TIME WILL PINCH CONSUMER'S ARM, LEAVING BRUISES. *AK

THE DOOR DEVELOPED A SQUEAKY/TWISTING METAL SOUND...AS IF THE HINGES WERE ALL OUT OF WHACK... THE OTHER SIDE IS BEGINNING TO MAKE SIMILAR BUT NOT AS LOUD NOISES.*AK

WHEN I FIRST PURCHASED MY VEHICLE, THE BATTERY WAS DEAD AND HAD TO BE JUMP-STARTED. AFTER THAT, ON A REGULAR BASIS, MY BATTERY WOULD LOSE ITS CHARGE. ON 12/15/00 THE BATTERY WAS REPLACED. SINCE I PURCHASED THE VEHICLE THE AIRBAG LIGHT HAS BEEN COMING ON INTERMITTENTLY. SOMETIMES IT FLASHES, OTHER TIMES IT STAYS ON, I CAN BE DRIVING AND IT WILL COME ON ALL OF A SUDDEN AND LATER IT WILL GO OFF. THE SLIDING DOORS SOMETIMES POP BACK OPEN WHEN I CLOSE THEM. THE DRIVER'S SIDE DOOR DOESN'T ALWAYS OPEN WHEN I PUSH THE BUTTON. THE PASSENGER SIDE DOOR SOMETIMES SOUNDS LIKE ITS NOT COMPLETELY CLOSED. IT LOOKS LIKE IT'S CLOSED ON THE OUTSIDE, BUT RATTLES GOING OVER BUMPS OR AROUND CORNERS. THIS PROBLEM PARTICULARLY SCARES ME BECAUSE I HAVE A CHILD SITTING IN THE SEAT NEXT TO THAT DOOR. I AM ALSO AFRAID THAT THE AIRBAG IS GOING TO DEPLOY WHILE I AM DRIVING THE CAR. I HAVE BROUGHT MY VAN IN TO THE DEALERSHIP ON 3 DIFFERENT OCCASIONS AND EACH TIME THEY SAID THAT THEY COULD NOT DUPLICATE THE CONCERN. THE LAST TIME THEY HAD MY VAN FOR 4 DAYS.*AK

SINCE WE BOUGHT THE VEHICLE THE SLIDING DOORS HAVE HAD A MIND OF THEIR OWN. WE HAVE HAD THE VEHICLE IN THE SHOP TWO TIMES FOR THE DOORS OPENING ON THEIR OWN AND THIS WILL BE NUMBER THREE. YOU CAN BE PARKED SOMEWHERE AND COME OUT AND THE DOORS WILL BE OPEN AND THEY WOULD HAVE BEEN LOCKED AND COMPLETELY CLOSED UPON LEAVING THE VEHICLE. THE SENSORS ON THE DOORS ARE ALSO SUPPOSED TO OPEN IF ANYTHING GETS CAUGHT IN THEM. MY SON HAD HIS ARM IN THE WAY AND IT ALL BUT CRUSHED IT BEFORE IT OPENED. CHECKING AROUND THE NET IT SEEMS THAT QUITE A FEW FORD WINDSTAR OWNERS HAVE BEEN HAVING THESE PROBLEMS. I AM ONLY GLAD THAT THEY HAVE NOT OPENED WHILE DRIVING DOWN THE ROAD. OF COURSE WHEN TAKING THE VEHICLE TO THE DEALER THEY CAN NOT FIND ANYTHING WRONG BECAUSE IT WILL NOT DO IT FOR THEM. IF I WERE THE ONLY PERSON HAVING THIS PROBLEM I COULD SEE WHERE IT WOULD TAKE AWHILE TO FIGURE IT OUT. BUT I'M NOT! SOMETHING NEEDS TO BE DONE BY FORD BEFORE SOMEONE GETS HURT OR KILLED. WHEN THE VEHICLE GETS BACK FROM THE DEALER THIS TIME I AM SURE IT WILL FALL UNDER THE LEMON LAW. SUPOSEDLY FORD HAS A CASE NUMBER ASSIGNED AND IS WORKING THE SITUATION. WE HAVEN'T SEEN ANYTHING YET. I AM A MASTER CHIEF IN THE NAVY SEABEES AND AM CURRENTLY DEPLOYED TO KOREA AND IT IS HARD FOR ME TO UNDERSTAND THE LACK OF SUPPORT WE ARE GETTING FROM FORD. I AM GOING TO EXHAUST ALL POSSIBLE AVENUES TO GET THIS PROBLEM RESOLVED, HOPEFULLY FOR MYSELF AND ALL OTHERS THAT ARE HAVING THE PROBLEMS. THANK YOU FOR YOUR TIME AND I HOPE YOU CAN LOOK INTO THIS, WHAT I WOULD CONSIDER TO BE A MAJOR PROBLEM. *AK

ELECTRIC SLIDING DOOR OPENS WHILE DRIVING AND WHILE CAR IS PARKED & OFF. DEALER WILL NOT FIX BECAUSE THEY "CANNOT DUPLICATE THE PROBLEM". THIS IS A MAJOR SAFETY CONCERN THAT I DON'T WANT TO DUPLICATE!! THERE ARE 4 OTHER COMPLAINTS I HAVE FOUND THAT CORRELATE TO THIS ISSUE. THEY ARE 866315, 871988, 730676, 871684. I HOPE THAT SOMEONE IN YOUR OFFICE WILL INVESTIGATE THIS. I AM VERY PERSISTENT AND WILL LIKELY GET FORD TO DO THE RIGHT THING AND FIX MY DOOR. I WILL EVEN FOLLOW UP AND MAKE SURE THEY ARE INVESTIGATION THE SITUATION FOR THE ROOT CAUSE. BUT I DON'T THINK I ALONE CAN FIGHT THIS. I NEED YOUR ORGANIZATION TO HELP FORD INVESTIGATE THIS ISSUE IN A TIMELY MANER BEFORE SOMEONE GETS SERIOUSLY HURT. IF THIS DOOR KEEPS COMING OPEN WHEN I A DRIVING, WHAT WILL HAPPEN AT IMPACT??? THIS IS WORSE THAN THE DODGE BACK DOOR ISSUE BECAUSE CHILDREN ARE SITTING RIGHT NEXT TO THIS DOOR. *AK

SUSPENSION WALLOWS ON THIS THING. 1998 WINDSTAR I TRADED IN HAD 82,000 MILES AND RODE MORE CONTROLLED THAN THIS AND STILL HAD ALL ORIGINAL COMPONENTS. YOU HAVE TO HOLD ON TO THE ARMRESTS TO KEEP IN CONTROL IN YOUR SEAT. WIFE AND KIDS GET SEASICK RIDING IN IT. DEALER STATES IT IS NORMAL AND ALL OF THEM ARE THAT WAY.*AK

WHEN OPENING EITHER DRIVER'S OR PASSENGER'S SLIDING DOOR USING THE REMOTE, DOORS WOULD NOT FAIL TO STOP SLIDING OPEN. CONTINUED THE CYCLE UNTIL DONE. CAN NOT BE STOPPED BY HAND ON DOOR HANDLE. NO EMERGENCY STOP BUTTON FOR SLIDING DOOR. WRIST WAS BROKEN TRYING TO PREVENT DOOR FROM OPENING. TOOK TO DEALER & INFORMED THAT DOOR WORKS THE WAY IT WAS DESIGNED TO DO.*AK

AT 632 MILES WE HAD A CRACKED SEAL REPLACED, ALONG WITH THE REAR ELECTRIC SLIDING DOOR WHICH WAS ADJUSTED, ON 04/00 WE STILL HAD PROBLEMS WITH THE DOOR AND ANOTHER DOOR AS WELL AN ELECTRICAL PROBLEM WAS FOUND.ON 09/00 TRANSMITION NEEDED TO BE REPLACED AND DOOR WAS STILL INOP, ALONG WITH THE OTHER DOOR. THIS VEHICLE IS AN UNSAFE LEMON. THE SERVICE REPAIR FACILITY MADE MANY ATTEMPTS TO REPAIR THE PROBLEMS WITH THE DOORS, AMONG MANY OTHER MANY MAJOR DEFECTS.WE DEMAND OUR RIGHTS UNDER THE CA. STATE LEMON LAW TO REPLACE THIS VEHICLE.

WHILE DRIVING DRIVER'S AND PASSENGER'S SLIDING DOORS POPPED OPEN WHICH MAY CAUSE PERSONAL INJURY IF SOMEONE WAS NOT STRAPPED IN, MAY FALL OUT. ALSO, DRIVER SLIDING DOOR CANNOT BE OPENED FROM OUTSIDE. WONT HAVE ACCESS TO GET IN DRIVER'S SIDE SLIDING DOOR. DEALER HAD THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE. BUT, DEALER COULD ONLY ADJUST THE DOORS. *AK

WHILE DRIVING DRIVER'S AND PASSENGER'S SLIDING DOORS POPPED OPEN WHICH MAY CAUSE PERSONAL INJURY IF SOMEONE WAS NOT STRAPPED IN, MAY FALL OUT. ALSO, DRIVER SLIDING DOOR CANNOT BE OPENED FROM OUTSIDE. WONT HAVE ACCESS TO GET IN DRIVER'S SIDE SLIDING DOOR. DEALER HAD THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE. BUT, DEALER COULD ONLY ADJUST THE DOORS. *AK

SLIDING DOOR ON DRIVER'S SIDE WOULD FAIL TO REMAIN CLOSE AFTER BEING SHUT. VEHICLE WOULD BE PARKED AT THE TIME. TAKEN VEHICLE TO DEALER ONCE BEFORE TO HAVE IT REPAIRED. INFORMED BY MECHANIC THAT DOOR SWITCH WAS DEFECTIVE & NEEDED TO BE REPLACED. PART IWAS ON BACK ORDER.*AK

MY 2000 WINDSTAR HAS GIVEN US MORE TROUBLE THAN WE NEED.WE ARE VERY DISPLEASED WITH IT.THE DEALER WILL NOT WORK WITH US TO GIVE US THE ASSURED SAFTY WE NEED. THE SEAT BELTS TIGHTEN UP ON THEIR ON. BACK IN JULY THE BACK WINDOW BURST OUT WHILE SITTING STILL. THE DOOR WAS MISSING A PART THAT CAUSED THE LIGHTS TO FLICKER.THE RADIO GOES OF BY IT'S SELF. ALL WE WANT IS ANOTHER WELL MADE VAN.FORD WILL CONTINUE TO FIX IT BUT WE DO NOT WANT THIS VAN. PLEASE HELP. THANK YOU

ELECTRICAL SLIDING DOOR KEPT OPENING ON SEVERAL OCCASIONS-PURCHASED A SECOND IDENTICAL VEHICLE-TWO (2) DAYS LATER THE SAME DOOR WOULD NOT CLOSE - DEALER HAD SOMEONE COME IN TO SEE WHAT WAS THE PROBLEM-FOUND THAT THE CODES WERE NOT CORRECT IN BOTH VEHICLES-STATED THAT ERROR WAS MADE AT THE FACTORY

ELECTRICAL SLIDING DOOR KEPT OPENING ON SEVERAL OCCASIONS-PURCHASED A SECOND IDENTICAL VEHICLE-TWO (2) DAYS LATER THE SAME DOOR WOULD NOT CLOSE - DEALER HAD SOMEONE COME IN TO SEE WHAT WAS THE PROBLEM-FOUND THAT THE CODES WERE NOT CORRECT IN BOTH VEHICLES-STATED THAT ERROR WAS MADE AT THE FACTORY

WHILE VAN WAS PARKED ON A SIGHT INCLINE SLIDING DOOR ON THE PASSENGER'S SIDE RELEASED BY THEMSELVES AND CAME CRASHING DOWN, PINNING CHILD BETWEEN DOOR AND FRAME. CHILD RECEIVED MINOR INJURIES TO HIS LEGS. PROBLEM WAS REPORTED TO FORD CUSTOMER'S SERVICE. THE VAN WILL BE CHECKED BY THE DEALERSHIP. *AK DEALER SAID THE DOOR WAS DESIGNED ONLY TO STAY OPEN ON LEVEL SURFACES. *YH

AUTOMATIC SLIDDING DOORS ON DRIVER SIDE WILL SUDDENLY POP OPEN BY THEMSELVES, CAUSING SAFETY HAZARD. DEALER HAS REPLACED A MODULE WHICH WAS ONLY A TEMPORARY SOLUTION. CAUSE IS UNKNOWN. *AK

WHILE DRIVING AT ANY SPEED ON THE ROAD SLIDING DOOR WILL START MAKING NOISES, AS IF IT IS LOOSE. THAT HAS BEEN HAPPENING SINCE PURCHASE OF VEHICLE. *AK

WHILE DRIVING COULD FEEL WIND COMING FROM HOOD AREA WHERE, AT A TIME, WINDOWS WERE CLOSED ,AND VEHICLE WAS FILLED WITH MOSQUITOS. *AK

JOINTS ARE NOT CONNECTED UNDER QUARTER WHEEL WELD. ONE WELD IS COMPLETLY MISSING, AND 3 ARE NOT PROPERLY CONNECTED. AUTOMOBILE STARTED WITH SQUEAKING NOISE WHICH LED TO A VERY LOUD NOISE. AUTOMOBILE HAS BEEN TAKEN TO THE DEALER 3 TIMES. THE 1ST AND 2ND TIME, DEALER WAS UNAWARE OF DEFECT. THE 3RD TIME, DEALER FOUND THE DEFECT, BUT STATED THAT ANY AUTHORIZED FORD REPAIR CENTER WAS UNABLE TO FIX THE DEFECT. DEALER WOULD ALSO NOT ALLOW CONSUMER TO DRIVE THE AUTOMOBILE OUT OF THE DEALERSHIP.