2003 FORD WINDSTAR Suspension Problems

The contact owns a 2003 Ford Windstar. The contact stated while attempting to reverse, the contact heard a loud sound coming from the front of the vehicle. The contact stated that steering wheel became difficult to turn. A local dealer was contacted. The vehicle was taken to the dealer where it was inspected, and the contact was informed that there was no recall related to the VIN for the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V194000 (SUSPENSION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,263.

Mileage: 160,263

The contact owns a 2003 Ford Windstar. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the passenger’s side rear wheel. The traction control warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, there was an abnormal sound coming from the rear suspension and the contact almost lost control of the vehicle but was able to pull over to the shoulder of the roadway. The contact stated that upon a visual inspection there was excessive corrosion around the rear axle and the axle was detached. The vehicle was taken back to the dealer, who diagnosed a failure with the rear axle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V608000 (Suspension); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.

Mileage: 135,000

The contact owns a 2003 Ford Windstar. The contact stated while driving at an undisclosed speed, there was an abnormal odor circulating inside the cabin of the vehicle. The contact stated the vehicle started losing motive power, and he was able to pull the vehicle to the side of the road. The vehicle was towed to an independent mechanic who diagnosed a failure with the rear axle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 10V385000 (Suspension); however, the VIN was not included. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2003 Ford Windstar. The contact stated that while driving from the driveway, the front driver's side control arm detached from the vehicle. The vehicle made an abnormal scraping sound. While making a turn, an abnormal clicking noise was heard. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 10V385000 (Suspension). The failure mileage was approximately 207,000.

Mileage: 207,000

The contact owns a 2003 Ford Windstar. The contact stated that while driving at 15 MPH, there was an abnormal rumbling sound coming from an undisclosed location of the vehicle. The contact veered off the roadway. The contact notified a tow truck company and inspected the vehicle and noticed that the rear axle was fractured. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact referenced the NHTSA Campaign Number: 10V385000 (Suspension). The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

The contact owns a 2003 Ford Windstar. The contact stated while driving 45 MPH, the contact started losing control of the vehicle. The contact was able to pull over and had the vehicle towed to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 15V608000 (Suspension) and advised the contact to contact the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle was previously repaired under NHTSA Campaign Number: 15V608000 (Suspension). No further assistance was provided. The failure mileage was 160,000.

Mileage: 160,000

The contact owns a 2003 Ford Windstar. The contact had taken her vehicle to an independent mechanic and was informed that the rear axle had cracked due to severe corrosion. The mechanic informed her that the vehicle was unsafe to drive. The contact was also informed that the vehicle might be included in NHTSA Campaign Number: 10V385000 (Suspension). The dealer and manufacturer were contacted, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 147,000.

Mileage: 147,000

The contact’s son owns a 2003 Ford Windstar. The contact stated that while her son was driving 10 MPH and making a turn into a parking lot, the vehicle stopped as the rear tires collapsed inside the wheel well. The contact was able to park the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rear axle had fractured. The manufacturer was notified of the failure and informed the contact that they would cover the repair; however, the dealer informed the contact that they could not repair the vehicle as the subframe was severely corroded. The dealer also informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 11V030000 (Structure) in 2011. The vehicle was not repaired. The vehicle was towed back to the residence. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2003 Ford Windstar. The contact stated while driving 25 MPH, the vehicle was wobbling. Once the contact arrived at her residence, her husband noticed that the rear of the subframe was fracture. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 10V385000 (Suspension). The manufacturer was not contacted. The failure mileage was 136,000.

Mileage: 136,000

The contact owns a 2003 Ford Windstar. The contact stated while his wife was exiting the vehicle, she noticed that the rear driver’s side wheel was leaning in towards the frame of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the axle needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

When driving my muffler broke loose and was dragging on the ground. My axel creaks when I stop or sit idle at a light. When several miles from home my ignition cylinder came out. I couldn't start or turn the ignition on nor operate the steering. I'm now afraid to drive my vehicle. Since acquiring it. I've put a lot of money into repairs. In addition to purchasing this vehicle, I've spent well over $2,000 in repairs. Once I learned of the recall and viewed the risks (Video) of the dangers I became grossly disturbed by what I am facing at the thought of driving. I have contacted 4 Ford Service Centers and none of them contacted back regarding fixing my 'recall'. I NEED HELP!! I have a disability and now I don't have transportation besides this car. How come no one is returning my calls? I am stranded at my home knowing that my safety is at risk. I would like to get my issue remedied with a $4,999.00 Reimbursement for this vehicle ASAP so I may invest in getting a safer one. Please give me a dealership address here in Los Angeles so I can have the vehicle towed there and be done with it. I no longer want a vehicle that I can not drive nor can get my 'recalls' remedied. Your attention to this matter is greatly appreciated.

The contact owns a 2003 Ford Windstar. The contact stated that the ABS warning light and brake warning light was illuminated on the instrument panel. The contact then took the vehicle to a dealer where she was informed that the rear axle was severely corroded and at risk of fracturing. The dealer informed her of NHTSA Campaign Number: 10V385000 (Suspension) however, the VIN was not under recall. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 87,000. The VIN was invalid.

Mileage: 87,000

The contact owns a 2003 Ford Windstar. The contact stated that while driving at 20 mph, there was a loud noise heard then the vehicle collapsed. The contact steered the steering wheel to move the vehicle off the road and heard metal screeching coming from the ground. The vehicle was towed to the dealer and diagnosed that the rear axle had fractured into two parts. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was 158,000.

Mileage: 158,000

The contact owns a 2003 Ford Windstar. The contact stated that upon taking the vehicle to the dealer for routine maintenance, the contact noticed that the rear axle was severely corroded. The vehicle was taken to the dealer however, the mechanic failed to fix the failure. The vehicle was not repaired and remained at the dealer. The contact referenced NHTSA Campaign Number: 15V608000 (Suspension) as a possible solution to the failure however, the VIN was not included. The contact was concerned for his safety while driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The VIN was not available.

Mileage: 75,000

I WAS DRIVING ON A CITY STREET GOING ABOUT 30 MILES AN HOUR THE VAN FILLED WITH SMOKE WHEN I CAME TO A STOP I LOOKED UNDER THE CAR AND THE BACK AXLE WAS BROKE I HAD IT TOWED TO THE FORD DEALERSHIP AND THEY SAID IT WOULD COST $3200 TO FIX IT THEY SAID IT DIDN'T FALL UNDER THE RECALL THEY HAD FOR THE BACK AXLE BREAKING

Mileage: 147,000

MY BACK AXLE ITS RUSTED AND ITS CRACKED.THE MECHANIC MENTION THIS IS VERY DANGEROUS IF IT BREAKS WHILE DRIVING.WHILE THE MECHANIC REPLACED MY FUEL PUMP HE NOTICED THIS ISSUE.

Mileage: 100,000

I OWN A 2003 FORD WINDSTAR LX. IT WAS AT THE MECHANIC FOR SOME REPAIRS AND HE POINTED OUT THE ISSUE WITH MY REAR AXLE BEING CRACKED AND CORRODED. WHICH ITS VERY DANGEROUS TO KEEP DRIVING LIKE THIS. *LN*JB

Mileage: 130,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO TAYLOR FORD LOCATED AT 13500 TELEGRAPH RD, TAYLOR, MI 48180, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUSPENSION BRACKET WAS RUSTED AND FRACTURED FROM THE AXLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Mileage: 200,000

I CONTACTED THIS AGENCY PREVIOUSLY REGARDING THE FAILURE OF THE REAR AXLE IN DETAIL. THIS NOTE IS SENT TO FURTHER EXPLAIN THE FAILURE OF FORD, GARLITCH FORD, AND THE NHTSA TO PROPERLY ASSURE ME THAT THE VEHICLE WAS REPAIRED ADEQUATELY. IT WAS NOT. I REMOVED THE USELESS BRACKETS GARLITCH FORD INSTALLED UNDER YOUR AND FORD'S DIRECTION, AND THE RECALL 10S13 WAS NOT PERFORMED PROPERLY. I HAVE THE EVIDENCE. I'D LIKE TO KNOW WHAT IS THE POINT IN A RECALL WHEN ABSOLUTELY NOBODY WILL STAND BEHIND IT? WE MAY AS WELL JUST IGNORE THEM ALL IN THAT CASE. SO TO EXPLAIN THE PROBLEM, PER THE INSTRUCTIONS FOR THE RECALL THE TECHNICIAN WAS SUPPOSED TO REMOVE ALL UNDERCOAT/PAINT/E-COAT FROM AREAS SPECIFIED TO THE BASE METAL IN ORDER TO INSPECT THE AXLE FOR CRACKS. THIS WAS NOT DONE. ORIGINAL E-COAT IS CLEARLY VISIBLE IN THE PHOTOS. SO THE INSPECTION OF THE AXLE WAS NOT DONE PROPERLY. I CANT SAY I AM SURPRISED. THEN, SINCE THE AXLE PASSED THE IMPROPERLY PERFORMED INSPECTION, THEY INSTALLED THE ATROCIOUSLY "DESIGNED" BRACKETS TO THE AXLE. AGAIN, THE INSTRUCTIONS SAY TO REMOVE ALL PAINT, UNDERCOATING, OR E-COAT FROM THE AXLE TO BARE METAL, AS THE EPOXY OR ADHESIVE OR WHATEVER IT IS WILL NOT ADHERE TO ANYTHING BUT BARE METAL. THIS WAS NOT DONE EITHER, OBVIOUSLY. I DID NOT TAKE THIS IN FOR RECALL 15S27 AS THERE WAS NO POINT. THE ONLY CONCERN OF THAT RECALL WAS TO MAKE SURE THE SPACING FROM THE AXLE WELD TO THE BRACKET WAS WITHIN SPECIFICATION, AND IT WAS. AUTONATION FORD OF TUSTIN CONFIRMED THAT. HOWEVER, THIS RECALL DOES NOT TELL ANYONE IF THE ORIGINAL RECALL WAS DONE PROPERLY AND IF THESE WERE ACTUALLY SUPPOSED TO ADD STRUCTURAL STRENGTH TO THE AXLE THEY COULD NOT HAVE IN MY CASE AND WOULD HAVE CONTRIBUTED TO ITS ULTIMATE FAILURE GIVEN THAT THEY WERE NOT PROPERLY ATTACHED. STEP UP AND GET FORD TO COVER THIS FAILURE. FORD IS BLAMING THE "INDEPENDENTLY OWNED" DEALER. WHAT A JOKE.

Mileage: 185,000

MY AXEL CRACKED ON LEFT SIDE, NOISE ALERTED ME TO THE DANGER. CAREER MECHANIC, NEVER SEEN A RUSTED OUT OR CRACKED REAR AXLE. I ALSO WORKED OUT OF MY HOME ON CARS RUNNING MY OWN SHOP FOR DECADES. AGAIN I HAVE NEVER CHANGED A CRACKED REAR AXLE. THE FIRST RECALL WAS IN MY OPINION ONLY A POOR ATTEMPT AT POSTPONING THE INEVITABLE AXEL FAILURE TO A LATER DATE. NOT A NORMAL FAILURE FOR A SUPPOSED NAME BRAND LEADING AUTOMOTIVE MAKER. FORD'S LATEST AD ON TV SAID SOMETHING LIKE THEY CARE ABOUT THEIR CUSTOMERS AT THE END OF THE AD, WHAT A JOKE, FALSE ADVERTISING OR SHOULD MY CLAIM FOR $1,420.28 BE PAID AND SHOW THEY CARE? THE ORIGINAL AXEL WAS IN MY OPINION A BIT THIN AND I READ THAT THE METAL WAS NOT THE BEST ON A FEW WEB SITES. ALSO FILLING THE HOLLOW AREAS FOR THE AXLE ASSEMBLY WITH FOAM ONLY RETAINED WATER AND ACCELERATED RUSTING WHICH OF COURSE ONLY WEAKENS A BAD AXEL DESIGN. THE NEW DESIGN REAR AXLE IS DEFINITELY HEAVIER, NO FOAM AND HAS NO OPEN AREAS TO HOLD WATER. THE NEW DESIGN SEEMS TO HAVE ADDRESSED ALL THE ORIGINAL AXLE'S DESIGN FLAWS. WHICH SHOWS FORD DID KNOW THERE WERE DESIGN FLAWS. JANNELL FORD OF HANOVER MASS (781-982-4500) CONTACTED FORD WITH MY SHOCK THAT AXEL WOULD NOT BE REPLACED UNDER WARRANTY EVEN AFTER SEEING THE SUPPORTING PICTURES; FORD WOULD NOT REPAIR THE AXEL ON SECOND RECALL EVEN THOUGH SEVERELY CRACKED! THEY SAID THE FIRST RECALL BRACKETS WERE INSTALLED CORRECTLY. JANNELL FORD SERVICE MANAGEMENT AGREED THAT OUR VAN WAS IN PRISTINE SHAPE, RUST FREE AND WELL CARED FOR. PLEASE SEE REMAINDER OF MY LETTER IN DOWNLOAD FILES. THANK YOU!

Mileage: 117,400

ALTHOUGH MY VAN HAS BEEN THROUGH ALL RECALL REPAIRS/INSPECTIONS AS I PULLED INTO MY LOCAL GAS STATION TODAY MY REAR AXLE BROKE.*DT VEHICLE WAS TOWED TO CLOSEST DEALERSHIP (DAVE KNAPP FORD LINCOLN) WHERE IT WAS DETERMINED THAT THE VEHICLE HAD PASSED INSPECTION DURING THE RECALL. AS VEHICLE WAS BEING TOWED CONSUMER NOTICED THAT THE LEFT BRACKET APPEARED TO BE PLACED INCORRECTLY. *DL

Mileage: 128,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT CALLED ON BEHALF OF THE DRIVER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 45 MPH, AN ODOR OF BURNING RUBBER WAS PRESENT. AFTER STOPPING THE VEHICLE IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE WHEEL AND TIRE WAS RUBBING AGAINST THE WHEEL WELL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE REAR AXLE HAD FAILED. THE MECHANIC ALSO INDICATED THAT THE FAILURE HAD OCCURRED ON A PREVIOUSLY REPAIRED RECALL NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN). THE LOCAL DEALER KRAPOHL FORD & LINCOLN (1415 E PICKARD RD, MT PLEASANT, MI 48858) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

IT HAS AN ELECTRICAL PROBLEM. NEEDS WIRING HARNESS, NEEDS FRONT AND REAL AXLE REPLACEMENT. DANGEROUS. ALARM GOES OFF AT RANDOM. WON'T HOLD CHARGE. STEERING WHEEL BEARINGS ARE SHOT. *TR

Mileage: 103,000

I WAS DRIVING DOWN THE ROAD ON A CITY STREET AT 35 MPH AND THE REAR AXLE BROKE ON THE DRIVER SIDE UNDERNEATH THE RECALL BRACKET INSTALLED BY FORD. RECALL 10S13 WAS PERFORMED ON THIS VEHICLE IN 2008 OR 2009. THE BRACKETS WERE INSTALLED AS SPECIFIED BY FORD AND OBVIOUSLY WERE INADEQUATE TO FIX OR PREVENT THE PROBLEM FROM THE ORIGINAL RECALL. FORD SHOULD NEVER HAVE BEEN ALLOWED TO GET AWAY WITH THIS POORLY DESIGNED AND EXECUTED REPAIR TO THE AXLE. THE VEHICLE WAS RECENTLY AT A FORD DEALER THAT VERIFIED THAT THE BRACKETS WERE INSTALLED CORRECTLY PER 15S27 AND FORD DENIED COVERING ANY OF THE REPAIR COST. I HAVE BACKGROUND STUDY AS A STRUCTURAL ENGINEER (I'M A LICENSED CIVIL ENGINEER) AND I USED TO WORK IN AN AUTOMOTIVE PARTS AND MACHINE SHOP. GIVEN MY EXPERIENCE, IF YOU REFER TO 10S13 THERE IS A LOCATION ON THE AXLE REFERRED TO AS A "TOOLING HOLE" ON PAGE 18 THAT SHOULD HAVE BEEN USED IF FORD EVER INTENDED THESE REPAIR BRACKETS TO DO ANYTHING USEFUL. I CANT IMAGINE ANY ENGINEER DESIGNED THESE THINGS AND DISREGARDED THE OBVIOUS, TYING THE LOAD TO THIS HOLE. I HAVE THE VEHICLE BACK AND I'VE USED THIS HOLE ON BOTH SIDES TO PULL THE AXLE BACK TOGETHER AND MAKE IT AT LEAST MOVABLE UNTIL THE NEW PART ARRIVES, SO NOT ONLY DOES IT MAKE SENSE STRUCTURALLY, BUT IT WORKS PHYSICALLY AS WELL. WHY THE NHTSA WOULD ALLOW FORD TO CALL THIS A FIX AND MAKE THESE VEHICLES ACCEPTABLE TO DRIVE IS BEYOND ME. THE AXLE ALSO HAS A HORIZONTAL CRACK IN THE MIDDLE, ITS BEEN THERE SINCE THE BRACKETS WERE INSTALLED. I DO NOT BELIEVE FORD HAS BEEN HONEST OR USEFUL IN TAKING CARE OF THIS PROBLEM ON THESE VEHICLES, AND IT APPEARS THE NHTSA IS BACKING THEM ON IT. CURIOUS HOW A RECALL FOR A CRACKING PROBLEM IS NOT RESOLVED BUT ITS NOT THEIR RESPONSIBILITY? I WOULD SAY AT THIS POINT IN TIME, THERE WAS NO POINT IN ANY OF THE RECALL WORK AS NOTHING WAS FIXED. FAILURE IS IDENTICAL TO PRE-RECALL. *TR

Mileage: 187,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL REGARDING THE CRADLE SUB FRAME ASSEMBLY, FOR WHICH THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SHORTLY AFTER THE RECALL REPAIR, WHILE IDLE AND DURING ACCELERATION THAT THE VEHICLE WOULD VIBRATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC AND AFTER EXAMINING THE VEHICLE, THE MECHANIC BECAME AWARE THAT THE REAR AXLE AND SUB FRAME WAS RUSTED WHICH CAUSED THE TRACTION CONTRAIL TO FAIL. THE CONTACT CONTACTED OTHER CERTIFIED MECHANICS WHO CONFIRMED THE SUB FRAME AND REAR AXEL HOUSING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

THE REAR AXLE HAS CRACKED IN THE MIDDLE AND I CANNOT DRIVE IT NOW. THIS WAS INSPECTED TWICE UNDER FORD RECALL. THE FIRST TIME THEY PUT BRACKETS ON THE FRONT LOWER CONTROL ARMS, AND THE REAR AXLE. THE SECOND TIME THEY RECALLED IT BACK TO REINSPECT THE WORK THAT HAD BEEN DONE SINCE THEY HAD MANY THAT WERE NOT PROPERLY INSPECTED THE FIRST TIME. SO , THIS IS TWICE THEY HAD IT INSPECTED, AND FAILED TO SEE IT WAS DEFECTIVE. THUS PUTTING MY LIFE AND THAT IF MY FAMILY AT RISK FOR DEATH. THANKS FORD! AFTER THE 2ND INSPECTION, THEY SAID IT WAS SAFE, BUT OFFERED TO REPLACE THE AXLE IF I WANTED TO PAY ABOUT $500 ON MY OWN. THAT WAS SUSPICIOUS IN ITSELF.

Mileage: 1,172,088

DRIVING IN TOWN AND REAR AXLE BUSTED IN HALF NEXT TO FORD'S SO CALLED BRACKET FIX.

Mileage: 140,000

I WAS DRIVING ON THE INTERSTATE AT ABOUT 60 MPH CHANGING LANES TO THE RIGHT I COULD HEAR TIRES SQUEALING AND THE VAN FELT LIKE IT WAS GOING TO ROLL OVER TO THE LEFT. I REGAINED CONTROL, THEN I HEARD SOME CREAKING METAL NOISE, THEN I HEARD A RUBBING NOISE AND SAW A LOT OF SMOKE COMING FROM THE REAR. I WAS ABLE TO PULL OVER AND INSPECT, WHAT I FOUND WAS THE REAR AXLE WAS BROKEN AND DRIVER SIDE TIRE RUBBING INSIDE THE WHEEL WELL. I WAS VERY FORTUNATE TO HAVE SOMEWHERE TO PULL OVER, OTHERWISE TO CONTINUE DRIVING COULD RUPTURE THE TIRE AND/OR I WOULD BE LEFT STRANDED IN HIGHWAY SPEED TRAFFIC.

Mileage: 129,493

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A POP SOUND AND THE REAR DRIVER'S SIDE TIRE WENT FLAT. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR AXLE WAS BENDING INWARDS DUE TO RUST OR CORROSION, WHICH CAUSED THE TIRE TO SHRED AND DEFLATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TAKEN TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434, (937) 429-1300) WHERE THEY STATED THAT THE REAR AXLE WAS INSTALLED CORRECTLY; HOWEVER, THE RECALL STATED OTHERWISE. THE DEALER REFUSED TO HONOR THE RECALL WITH A FREE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 178,000.

Mileage: 178,000

VEHICLE IN MOTION WITH FAMILY 70-75MPH ON INTERSTATE. REAR LEFT TIRE BEGAN RUBBING THE INSIDE WHEEL WELL. PULLED OFF FROM INTERSTATE TO A NEARBY EXIT. JACKED VAN IN A PARKING LOT TO SEE REAR LEFT SUBFRAME (AXLE) HAD FRACTURED. BRACKET INSTALLED BY FORD PER REAR SUBFRAME/AXLE RECALL HAD FAILED - MISSING FASTENERS - RUSTED AWAY. LUCKILY FAMILY IS ALIVE, BUT VEHICLE WAS TOWED AND PRESENTLY IN GARAGE. WILL FORD REPAIR IT OR BUY IT BACK?

Mileage: 188,129

WHILE DRIVING, I MADE A LEFT-HAND TURN, AND THE REAR AXLE CRACKED IN HALF ON THE RIGHT-HAND SIDE.

Mileage: 200,000

WHILE DRIVING EXPERIENCED LOSS OF CONTROL AND REAR WHEEL CANTED INWARD AND RUBBING ON WHEEL WELL. REAR AXLE WAS COMPLETELY CRACKED IN HALF ON ONE SIDE AND 3/4 ON THE OTHER SIDE. THIS IS 2 YRS AFTER THE FORD RECALL THAT WAS SUPPOSED TO PREVENT THIS FROM HAPPENING.

Mileage: 205,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT SWERVED OFF THE ROAD. THE REAR TWO WHEELS WOBBLED AND SHIFTED THE TIRES OUT OF PLACE. THE CONTACT WAS FINALLY ABLE TO STOP THE VEHICLE WHEN IT CAME TO A HALT ON THE SHOULDER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CHECKED THE REAR OF THE VEHICLE AND NOTICED THAT THE REAR AXLE WAS WORN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.

Mileage: 110,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC DISCOVERED THAT THE REAR AXLE WAS CRACKED AND NEEDED TO BE REPLACED. THE FAILURE OCCURRED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO OLATHE FORD(205 S FIR ST, OLATHE, KS) WHERE IT WAS CONFIRMED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. *BF *JB

Mileage: 138,000

MY 2003 FORD WINDSTAR REAR AXLE HAD REINFORCEMENT BRACKETS INSTALLED FOR THE RECALL 10S13. MY REAR AXLE BEAM STILL FRACTURED UNDER THE BRACKET WHILE I WAS DRIVING. AFTER PAYING OVER $300 IN TOWING AND SERVICE FEES FORD TOLD ME THERE IS NOTHING THEY CAN DO. I WAS DRIVING WITH MY HUSBAND AND 4 CHILDREN IN THE VAN. WE ARE LUCKY IT HAPPENED ON A BACK ROAD AND GOING SLOW.

Mileage: 150,000

REAR AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

Mileage: 142,000

REAR AXLE BROKE UNDER THE BRACKET FORD PUT ON THE AXLE FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND, 4 KIDS AND MYSELF WHEN ALL OF A SUDDEN I HEARD A LOUD NOISE AND MY TIRE RUBBING THE WHEEL WELL. PULLED OVER IMMEDIATELY AND LOOKED UNDER THE REAR END OF MY VAN AND I COULD SEE THE BRAKE. HAD IT TOWED HOME. CALLED FORD AND TOWED MY VAN TO THE DEALERSHIP. PAID $300 BETWEEN TOWING BILL'S AND A SERVICE CHARGE JUST TO HEAR FORD TELL ME THEY WON'T DO ANYTHING TO HELP ME AND MAKE THIS RIGHT.

Mileage: 142,000

REAR AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

Mileage: 142,000

AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

Mileage: 142,000

REAR AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

Mileage: 142,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) BY GORDIE BOUCHER FORD OF THIENSVILLE (121 N MAIN ST, THIENSVILLE, WI 53092), BUT THE FAILURE RECURRED. WHILE DRIVING VARIOUS SPEEDS, THE WHEELS BENT AND RUBBED AGAINST THE FRAME. CONSUMER STATED VEHICLE'S REAR AXLE WAS RECALLED TO THE REAR AXLE FAILURE. FORD ADDED BRACKETS TO AXLE TO PREVENT FAILURE. AFTER BRACKETS WERE ADDED ANOTHER RECALL WAS INITIATED TO CHECK REPAIR WAS DONE PROPERLY. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE CONTACT RECEIVED ANOTHER RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED WITHIN 2 YEARS REAR AXLE RUSTED THRU AND BROKE, THIS CAUSED LACK OF CONTROL AFTER THE TIRE BENT IN RUBBING ON THE VEHICLES BODY CAUSING IT TO GO FLAT, RUINING THE TIRE WHICH NEEDED TO BE REPLACED.*JB

Mileage: 150,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT TOOK THE VEHICLE TO A AAA REPAIR FACILITY FOR INSPECTION. THE MECHANIC PLACED THE VEHICLE ON A LIFT AND FOUND RUST AND CORROSION ON THE AXLES AND SUBFRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND FOUND THE SAME RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) WAS REFERENCED. THE FAILURE MILEAGE WAS 147,131.

Mileage: 147,131

THIS IS DUE TO A RECALL. THE REAR AXLE AND SUBFRAME SNAPPED AND FORD IS NOT HONORING FIXING IT EVEN THOUGH IT HAPPENED AT THE REPAIR SITE OF RECALL.

Mileage: 160,000

WHILE DRIVING MY VEHICLE I NOTICED A RUBBING SOUND. I INSPECTED THE TIRES AND SAW THAT THE RIGHT REARTOP OF TIRE WAS LEANING IN TOWARDS THE VAN. I TOOK THE VAN TO THE SHOP AND WAS TOLD THAT THE CRADLE WAS DEFECTIVE AND I WOULD NEED A NEW ONE.

Mileage: 141,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 50 MPH, THE REAR AXLE FRACTURED AND THE CONTACT SMELLED SMOKE. SUDDENLY, THE CONTACT REALIZED THE REAR OF THE VEHICLE WAS SMOKING. THE CONTACT PULLED THE VEHICLE OVER, EXITED THE VEHICLE, AND NOTICED THAT THE REAR AXLE WAS COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW REAR AXLE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE VEHICLE WAS TOWED TO MATTHEWS CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275, 800-248-2378) WHERE THE CONTACT WAS INFORMED THAT THE REAR AXLE WAS FRACTURED AND THE TORQUE BAR WAS RUSTED OFF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

Mileage: 168,000

I PURCHASED THIS WINDSTAR IN JULY 2012. MY WIFE AND KIDS USE IT AS A DAILY DRIVER. WE ALSO USE THE MINIVAN FOR LONG TRIPS. IN JULY 2018, ONE MONTH BEFORE THE FAILURE, WE TOOK THE MINIVAN TO CAPE COD AND BOSTON. WE HAD 6 PASSENGERS IN THE CAR. THE FOLLOWING WEEK WE DROVE DOWN TO OCEAN CITY, MD AGAIN WITH THE 6 PEOPLE. WHEN THE AXLE CRACKED, I WAS PULLING INTO THE DRIVEWAY ABOUT 5 MILES PER HOUR. WHAT WOULD HAVE HAPPENED IF THE AXLE BROKE ON THOSE TRIPS AT HIGHWAY SPEEDS AND 6 PEOPLE IN THE CAR?? PLEASE SEE PDF ATTACHMENT

Mileage: 215,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 30 MPH, AN ABNORMAL NOISE WAS HEARD AND THE VEHICLE STARTED TO SHAKE. THE CONTACT VEERED OFF TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (FUCCILLO FORD OF SENECA FALLS, 2027 US-20, SENECA FALLS, NY 13148, (315)-568-9881) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

I HAVE A 2003 FORD WINDSTAR THAT WAS REPAIRED UNDER THE REAR AXLE RECALL A COUPLE YEARS AGO, TODAY ON MY DRIVE TO WORK THE REAR AXLE BROKE RIGHT UNDERNEATH THE AREA THAT FORD REPAIRED BY PLACING A BRACE AND BRACKET OVER, MY CAR IS NOW SITTING ALONG THE SIDE OF THE ROAD, FROM WHAT I HAVE FOUND OUT I AM NOT THE FIRST PERSON THAT HAS HAD THE AXLE BREAK AFTER FORD FIXED IT.

Mileage: 230,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR OF THE VEHICLE SUDDENLY BEGAN TO WOBBLE AND VIBRATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE AXLE WAS CRACKED. THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED EVEN THOUGH A SUPPORT BRACKET HAD BEEN INSTALLED PER A PREVIOUS UNKNOWN NHTSA RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BUCKEYE FORD IN LONDON, OHIO) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

Mileage: 156,000

I WAS DRIVING ALONG HIGHWAY AT 60 MPH AND THE REAR AXLE BROKE CAUSING THE REAR WHEEL TO COME AWAY FROM VEHICLE AND THE REAR END OF THE VAN THE SWERVE VIOLENTLY. THE ONLY THING THAT PREVENTED THE WHEEL FROM COMING COMPLETELY OFF WAS THE FENDER. THE FACT THAT I WAS ON A CURVE MEANT I COULD HAVE GONE OFF INTO THE RAVINE AND DIED. FORD HAD A RECALL TO REINFORCE THE AXLE WITH A BRACKET, WHICH WAS DONE. ALSO THERE WAS A FOLLOW UP RECALL BECAUSE THESE BRACKETS MIGHT CAUSE THE AXLE TO CRACK AND FRACTURE, WHICH MINE DID. FORE WILL INSPECT THE AXLE FOR CRACKS BUT NOT REPLACE IT IF THERE ARE CRACKS, OR IN MY CASE A COMPLETE BRAKE. RECALL #'S 10S13 AND 15S27.

Mileage: 156,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE GAUGE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED TO DRIVE TO AN UNKNOWN TIRE STORE AND NOTICED THAT THE REAR PASSENGER TIRE WAS LEANING TOWARDS THE CENTER OF THE VEHICLE, AND THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER (AUTONATION FORD, 23775 CENTER RIDGE ROAD, WESTLAKE, OHIO 44145) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE DEALER FOUND NO FAILURE WITH THE AXLE AND STATED THAT IT WAS OK TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TOP OF REAR RIGHT TIRE TILTED INWARD CAUSING IT TO RUB WHEEL WELL. WHILE DRIVING ON CITY STREETS VAN FISHTALES. SMELL OF BURNING RUBBER WHILE DRIVING. WITH FURTHER INVESTIGATION, I FOUND TIRE TO BE DAMAGED BY THE RUBBING, AND A LARGE CRACK ALMOST THROUGH STRUCTURAL CROSS MEMBER/AXLE. TOOK PHOTOS OF DAMAGE.

Mileage: 134,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 55 MPH, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED CREST FORD FLAT ROCK (22675 GIBRALTAR RD, FLAT ROCK, MI 48134) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

Mileage: 138,000

I JUST PURCHASED THE VAN FOR MY WIFE & WHEN I WAS HAVING A GARAGE INSTALL TIRES ON IT THE TECH NOTICED THAT WHILE THE REAR AXLE DID HAVE THE INEFFECTIVE AXLE CLAMPS ON IT FROM A DEALER THE AXLE WAS RUSTING ON THE DRIVER'S SIDE & ACTUALLY HAS RUSTED A HOLE IN IT. THE OTHER PROBLEM IS THE FRONT SUBFRAME/ENGINE CRADLE THAT IS RUSTING OUT WHERE IT BOLTS TO THE BODY. I CONTACTED A LOCAL DEALER & ALSO FORD IN DEARBORN, MI & THEY BOTH SAID THERE WAS NOTHING THEY COULD OR WOULD DO TO MAKE THE VAN SAFE FOR MY WIFE TO DRIVE. THERE ARE SOME BODY TYPE NOISES FROM THE FRONT END WHEN TURNING ALSO PROBABLY FROM THE SUBFRAME MOVEMENT.

HELLO I WAS DRIVING MY 2003 FORD WINDSTAR MINIVAN. I PURCHASED AROUND MARCH 2016 I WAS TAKING MY KIDS TO SCHOOL WHEN THE REAR AXEL BROKE. I LOOKED UNDER AND IT LOOKS LIKE FORD PUT ENFORCEMENT BRACKETS ON IT BUT IT IS BROKE AT ONE OF THE BRACKETS . THANKFULLY I WAS ABLE TO KEEP CONTROL OF MY VEHICLE. 20 MINUTES LATER I WOULD'VE BEEN ON THE FREEWAY. ONE MAN HAS ALREADY LOST HIS LIFE FROM THE SAME THING WITH THIS VEHICLE. I HAVE A LADY FROM FORD OFFERING TO GIVE ME ANY INFORMATION SHE HAS BECAUSE IT IS NOT RIGHT AND THERE IS THINGS SHE HAS THAT I CANNOT FIND. I LOOKED UP MY YEAR ON THE VEHICLE AND WHAT WAS WRONG AND REALIZED THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. NOT ONLY THAT THERE HAS BEEN THREE RECALLS SINCE 2010 FOR THE SAME THING. FORD PUT BRACKETS ON TO FIX THE FIRST PROBLEM INSTEAD OF JUST FIXING THE PROBLEM. THAT EXPLAINS MY BRACKETS. FORD REALIZED THE BRACKETS WASN'T WORKING SO IN 2015 OFFERED TO REPLACE THEM FOR 300 DOLLARS. EVEN THOUGH IT WAS THERE FAULT. BUT THAT EXPIRED IN DEC 2015. I PURCHASED THE CAR AROUND FEBRUARY MARCH 2016. THE PROBLEM IS IF ITS HAPPENING WITH SO MANY WINDSTAR'S WHY NOT FIX THE PROBLEM IN THE BEGINNING INSTEAD OF PATCHING IT AND TAKING THE EASY WAY OUT. I'M SURE THE MANS FAMILY AND KIDS THAT LOST THERE LOVED ONES WISH THIS WOULD'VE BEEN TAKEN CARE OF THE RIGHT WAY. I WAS ON THE PHONE ALL DAY THURSDAY WITH FORD THERE NOT OFFERING TO HELP AT ALL. THERE TELLING ME IT WILL BE OVER 1,000 DOLLARS TO FIX IT. SO WE ALMOST LOST OUR LIVES SOMEONE COULD'VE DIED THANKFULLY WERE OKAY. WE HAVE NO VEHICLE THE STRESS OF GETTING KIDS TO SCHOOL AND WORK AND WHAT WE ARE GOING TO DO. I HAVE 5 CHILDREN PLUS 2 I HAVE TAKEN LEGAL CUSTODY OF FROM CHILDREN SERVICES THERE IS NO WAY I CAN PAY THAT. ALL BECAUSE FORD DIDN'T WANT TO FIX IT RIGHT AND JUST REPLACE IT THE FIRST TIME AROUND. HOW DOES A SAFETY RECALL EVER EXPIRE.

Mileage: 133,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR AXLE DETACHED. THE VEHICLE WAS TOWED TO A TOWING GARAGE WHERE IT WAS DIAGNOSED THAT THE AXLE WAS DETACHED IN HALF AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED SEYMOUR FORD (2601 SEYMOUR RD, JACKSON, MI 49201, PHONE NUMBER: (517) 787-9500) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE REINFORCEMENT BRACKET FAILED AND WOULD CONTACT FORD CUSTOMER SERVICE TO GET AN APPROVAL FOR THE REPAIR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL WAS PAST DUE AND WOULD NOT REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

Mileage: 220,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BECAME AWARE THAT THE REAR DRIVER'S SIDE TIRE WAS RUBBING ON THE INSIDE WHEEL WELL. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR AXLE HAD FRACTURED. THE VEHICLE WAS TAKEN TO DAVIS FORD LOCATED AT: 2111 N MAIN ST, CANTON, IL 61520, (309) 647-1111, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) HOWEVER, THE RECALL TIME FRAME HAD BEEN EXCEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CASE NUMBER: CA-13064170. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 8 MPH, THE CONTACT HEARD A LOUD NOISE AND THE ODOR OF BURNING RUBBER WAS PRESENT. ALSO, THE CONTACT LOST STEERING ABILITY. THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE REAR WHEELS WERE NOT LINED UP AND THE AXLE HAD FRACTURED IN THE AREA WHERE BRACKETS HAD BEEN INSTALLED BY BAY VALLEY FORD IN SAGINAW MICHIGAN APPROXIMATELY 1 AND 1/2 YEARS AGO. THE VEHICLE WAS TOWED TO HAGAN'S FORD IN BAY CITY, MICHIGAN WHERE IT WAS DETERMINED THAT IT WAS NORMAL WEAR AND TEAR OF THE AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

Mileage: 250,000

VEHICLE DID NOT PASS MAINE INSPECTION TEST DUE TO SUBRAME RUST. FORD WINDSTAR1999-2003 WAS AN RECALL FOR THAT PROBLEM ISSUE BY NHSTA BUT MY VEHICLE IS NOT ON THE LIST.

Mileage: 153,800

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 15 MPH, THE CONTACT HEARD A SCRAPING SOUND FROM UNDERNEATH THE VEHICLE AND THE REAR PASSENGER TIRE BLEW OUT. THE CONTACT NOTICED THAT THE REAR AXLE HAD FRACTURED, WHICH CAUSED THE TIRES TO FAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VEHICLE HAD NOT BEEN SERVICED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING IN REVERSE, BOTH REAR TIRES COLLAPSED INTO THE FRAME OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE MORRISTOWN FORD DEALER (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813) WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE IMPROPERLY INSTALLED. ANOTHER TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT THE BRACKETS WERE INSTALLED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE OFF THEIR PROPERTY BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER STATED THAT THERE WAS AN OPEN RECALL ON THE BRACKET THAT WAS IMPROPERLY INSTALLED. THE MANUFACTURER SENT AN EMAIL TO THE MORRIS DEALER REGARDING THE BRACKET FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

VEHICLE WAS IN MOTION AT 45MPH WHEN THE REAR AXLE FRACTURED COMPLETELY, CAUSING ME TO VEER INTO ONCOMING TRAFFIC (LUCKILY THERE WAS NO ACCIDENT). VEHICLE HAD PREVIOUSLY BEEN IN FOR INITIAL REAR AXLE RECALL IN 2010 (10S13), WHERE SUPPORT BRACKETS WERE PLACED ON EXISTING AXLE. REVISITED THE DEALER FOR THE SECONDARY RECALL IN 2017, AND WAS ONCE AGAIN ASSURED THAT THE AXLE WAS GOOD. AXLE BROKE TWO MONTHS LATER (07/03/17). FORD WILL OFFER NO ASSISTANCE AND CONSIDERS MY RECALL COMPLETE SINCE THEY PUT BRACKETS ON THE AXLE. THIS DEFECT IS LIFE-THREATENING. FORD'S "BRACKET" SOLUTION DOES NOT WORK - THERE ARE MANY OTHERS LIKE ME WHO HAVE HAD THE AXLES FAIL AFTER THIS 'REPAIR'. THE ONLY SOLUTION IS TO REPLACE ALL OF THE AXLES COMPLETELY. PUT SIMPLY - AS THESE VEHICALES CONTINUE TO AGE AND THE AXLES RUST FURTHER, THIS DEFECT WILL EVENTUALLY RESULT IN DEATHS.

Mileage: 260,000

ON 20JUN2017, THE REAR AXLE BROKE. AS PART OF A FORD RECALL, THE AXLE HAD REINFORCEMENT BRACKETS INSTALLED BY (GRAHAM) FORD OF MANSFIELD. THOSE BRACKETS WERE INSPECTED BY (GRAHAM) FORD OF MANSFIELD IN 2015 AND WERE DECLARED TO HAVE BEEN INSTALLED AS PER FORD MOTOR COMPANY INSTRUCTIONS AND, AS A CONSUMER, I BELIEVE I HAD THE RIGHT TO ASSUME THAT THEREFORE THE AXLE WAS SAFE. THE AXLE BREAK IS OBVIOUS EVIDENCE THAT THE BRACKETS WERE EITHER NOT INSTALLED PROPERLY OR WERE INADEQUATE. THUS I BELIEVE THAT THE PROBLEM IS MORE WITH THE DEALER NOT BEING COMPETENT TO RECOGNIZE THE DANGEROUS CORROSION THAT HAD HAPPENED. OF COURSE, IN OHIO, WHERE THE LAW REQUIRES THAT VEHICLES BE SOLD THROUGH DEALERS, THE DEALER ACTS AS AN AGENT FOR THE MANUFACTURER. IN 2015, AT THE TIME OF THE INSPECTION, I WAS TOLD THAT THE BRACKET FIX WAS GOOD BUT THEN I WAS ALSO OFFERED A REPLACEMENT AXLE FOR A TOTAL COST TO ME OF $300. MY POSITION WAS THAT EITHER THE AXLE WAS GOOD AND SAFE OR IT WAS NOT GOOD AND NOT SAFE AND IN THAT CASE A REPLACEMENT AXLE SHOULD HAVE BEEN INSTALLED. SO WHY SHOULD I SPEND $300 FOR AN AXLE THAT WAS SAFE SO I DECLINED. IN RETROSPECT, THE FIX OBVIOUSLY WAS NOT SAFE.

Mileage: 195,000

I AM THE OWNER OF A 03 FORD WINDSTAR THAT I PURCHASED ON JUNE 2016. IT HAS 116,000 MILES. I RECENTLY FOUND OUT THAT FORD ISSUED A RECALL FOR THE REAR AXLE #15S27. THIS RECALL WAS TO INSPECT REINFORCEMENT BRACKETS THAT WERE DONE UNDER A PREVIOUS RECALL #10S13. AFTER I FOUND OUT ABOUT THE RECALL I LOOKED UNDER MY VEHICLE AND NOTICED A CRACK ON THE LEFT MIDDLE OF THE AXLE STEMMING INTO THE LEFT 'REINFORCEMENT BRACKET'. ON WEDNESDAY, MAY 03, 2017 I TOOK DROPPED MY VEHICLE OFF AT ACE FORD, WOODBURY, NJ 08096. A SERVICE REPRESENTATIVE FROM ACE FORD CALLED ME LATER TO INFORM ME OF THE FINDINGS. HE SAID AFTER INSPECTION, THE REINFORCEMENT BRACKETS WERE INSTALLED CORRECTLY. HE CLAIMED HE HAD CONTACTED FORD'S INTERNAL SERVICE CENTER AND SEND THEM PICTURES OF THE CRACK IN THE AXEL. HE THEN INFORMED ME THAT THERE WAS NOTHING FORD OR ACE FORD COULD DO AND SAID, 'ANY FURTHER REPAIRS WILL BE THE RESPONSIBILITY OF THE VEHICLE OWNER'. GOING INTO THIS I WAS ALMOST CERTAIN FORD WOULD REPLACE THE REAR AXLE AT NO CHARGE, BECAUSE AFTER ALL, THERE HAS BEEN 3 RECALLS FOR THE SAME ISSUE AND OBVIOUSLY THERE IS A CRACK IN MY REAR AXLE WHICH IS A HUGE SAFETY ISSUE. I PICKED UP MY VEHICLE AND CALLED ACE FORD BACK AND SPOKE WITH THE SERVICE MANAGER. HE CLAIMED HE WAS AWARE OF THE SITUATION AND NOTHING MORE COULD BE DONE UNLESS I CHOSE TO PAY THE REPAIR COSTS. I ALSO MENTIONED TO HIM THAT HIS REPRESENTATIVE DID NOT INFORM ME THAT THE VEHICLE WAS UNSAFE TO DRIVE AND SHOULD LEAVE THE PREMISES (EVEN THOUGH IT'S ON THE SERVICE INVOICE, I STILL SHOULD BE NOTIFIED VERBALLY AS I DIDN'T READ THE PAPERWORK UNTIL I GOT HOME). AFTER THAT I DECIDED TO CALL FORD CUSTOMER SERVICE DIRECTLY AS PER THE RECALL NOTICE. HE SAID HE WOULD LOOK INTO THE SITUATION AND CALL ACE FORD WHILE HE PUT MY ON HOLD. WHEN HE CAME BACK TO THE PHONE HE SAID THE SAME THING THAT ACE FORD SAID, 'THERE IS NOTHING MORE WE CAN DO'.

Mileage: 116,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING, THE REAR AXLE FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET FRACTURED AND CAUSED THE REAR AXLE TO FAIL. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.

Mileage: 130,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WIFE DRIVING DOWN STREET WHEN SHE HIT A BUMP IN THE ROAD AND THE REAR AXLE BROKE.

Mileage: 150,000

FORD HAD A RECALL REAL AXEL AND THEY DON'T WANT TO FIX IT

Mileage: 172,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 65 MPH, A CLUNKING NOISE WAS HEARD AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

WHEN I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY HIGHWAY I COULD SMELL RUBBER BURNIG AND I HEARD AND FELT A BIG LOUD BANG,.THEN THERE WAS SMOKE ALL AROUND VAN.IT WAS THE REAR AXLE/ SUB-FRAME FRACTURE AND YES THERE WERE RECALLS AND WORK WAS DONE BY FORD DEALER THANK GOD ME AND MY CHILDREN WERE NOT HURT OR KILLED THIS WAS VERY SCARY..

Mileage: 120,000

REAR AXLE CRACKED. UNABLE TO DRIVE WITHOUT RISKING IT BREAKING IN HALF.

Mileage: 182,000

WHILE THE 2003 FORD WINDSTAR VAN WAS BEING OPERATED AND IN MOTION, THE VEHICLE'S STEERING BECAME UNCONTROLLABLE AND SUBSEQUENTLY INOPERABLE, LEADING TO A BREAKDOWN IN THE ROADWAY.

Mileage: 112,000

THE REAR AXLE ON MY VEHICLE CRACKED AND CAUSED MY TIRES TO RUB AGAINST MY VEHICLE, DAMAGING BRAND NEW TIRES. WHEN BRINGING THE VEHICLE TO THE SHOP, WAS TOLD THAT A PATCH HAD PREVIOUSLY BEEN MADE ON THE VEHICLE, BUT IT WAS DONE BADLY AND DID NOT HOLD. FORD WOULD DO NOTHING TO RIGHT THIS AND DENIED THAT THERE WAS A RECALL ON THE VEHICLE. I WAS DRIVING TO SCHOOL WHILE THIS OCCURRED ON CITY STREETS. *TR

Mileage: 150,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER HEARD A SQUEAKING NOISE. THE VEHICLE WAS PULLED OVER AND THE DRIVER NOTICED THAT THE REAR AXLE WAS CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THERE WAS A RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE DID NOT CRACK "IN THE RIGHT PLACE" AND WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STOOD BY THE DEALER'S DECISION. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Mileage: 180,000

IN SEPT 2016, I RECEIVED A RECALL NOTICE IN THE MAIL FROM FORD TO RE-INSPECT A PREVIOUS RECALL REPAIR FOR MY REAR AXLE FROM 2012. IT STATED THAT REPAIRS WOULD BE MADE FREE OF CHARGE IF DEFECTS WERE FOUND IN THE REPAIRS. IT ALSO STATED THAT IF I CHOSE TO DO SO, EVEN IF THE REPAIRS "PASSED", I COULD REPLACE THE AXLE FOR $300. SINCE I WORKED IN KY FROM FEB THROUGH OCT, I SCHEDULED THE INSPECTION AFTER RETURNING HOME IN NOV, BUT DID NOT ACTUALLY GET AN APPOINTMENT UNTIL DEC 6TH. AS A RESULT OF THE RECALL INSPECTION ON DEC 6TH, THE DEALER STATED THAT THE REPAIRS WERE MADE CORRECTLY, BUT THERE WERE CRACKS IN THE AXLE. THEY STATED IT WOULD COST $1,100 TO REPAIR IF I CHOSE. SINCE I WAS NOT TOLD IT WAS A SAFETY HAZARD AND WAS PRESENTED TO ME AS "OPTIONAL", I DID NOT REPAIR. WHEN I WENT TO INSPECT THE VAN FOR ANNUAL PA INSPECTION ON JAN 5TH, I WAS INFORMED THAT IT WOULD NOT PASS BECAUSE OF THE CRACKED AXLE. THEY SHOWED ME THE AXLE, AND IT IS CRACKED THE ENTIRE LENGTH ON BOTH SIDES. I WENT TO SPEAK WITH THE NAZARETH FORD CUSTOMER SERVICE STAFF ON JAN 6TH, AND THEY TOLD ME THERE IS NOTHING THEY CAN DO AND I SHOULD CALL FORD DIRECTLY. I CALLED FORD DIRECTLY ON JAN 6TH AND THEY TOLD ME THEY CAN'T DO ANYTHING BECAUSE THE "ALLOWABLE TIMEFRAME" ENDING OCT 31ST HAS PASSED. ANOTHER CALL TO THE NAZARETH FORD SERVICE MANAGER ON JAN 6TH YIELDED NO PROGRESS. I CAN'T BELIEVE THAT FORD CAN GET AWAY WITH CREATING A SAFETY HAZARD LIKE THIS, NOT REVEAL HOW SERIOUS THE SITUATION IS, AND EXPECTING A CONSUMER TO DROP WHAT THEY ARE DOING TO DEAL WITH A "FIRE SALE" APPROACH TO REPAIR IN A 2 MONTH WINDOW. THEY ARE THE PEOPLE WITH THE FAULTY PART, THE FAULTY REPAIR, AND THE MISLEADING "SUCCESSFUL" INSPECTION, NOT THE CONSUMER. MY AXLE WAS FINE UNTIL THEY PUT THEIR REPAIR BRACKETS ON. I BOUGHT THIS VEHICLE BRAND NEW, AND IT HAS BEEN GARAGE KEPT. THIS VEHICLE HAS 107,200 MILES ON IT.

Mileage: 107,200

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE REAR AXLE CRACKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

Mileage: 217,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE REAR AXLE SUDDENLY FRACTURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). DURING THE REPAIR, BRACKETS WERE INSTALLED TO PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING OVER BUMPS IN THE ROAD, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

TAKATA RECALL UNCONTROLLABLE DRIVING WITH STEERING REAR END FISHTAILING. *TR

Mileage: 189,300

2003 FORD WINDSTAR REAR AXLE BROKE WHILE DRIVING ON HIGHWAY LEAVING CAR AND DRIVER STRANDED ON BRIDGE. DRIVER WAS VERY LUCKY NOT TO BE HURT. CAR HAD PREVIOUS RECALLS PERFORMED BY FORD ON SEPT 4, 2012 AS RECALL NUMBERS 10S13 AND 11S16, BOTH DONE AT SAME TIME. HOWEVER THESE RECALLS WERE NOT EFFECTIVE AS AXLE STILL BROKE ON OR ABOUT DEC 2, 2016. DEALER INDICATES AXLE CAN NOT BE REPLACED UNDER RECALL BECAUSE RECALL EXPIRED ON DEC 31, 2015. FORD CUSTOMER SERVICE GAVE SAME REPLY. FORD DEALER IN GLENN BURNIE, MD. IS REPLACING AXLE AT AN ESTIMATED $1,300.00. PROBLEM IS, THE NEW AXLE WILL PROBABLY BE THE SAME PART AS THE ORIGINAL AND STILL POSES THE THREAT OF BREAKING AGAIN. THESE CARS SHOULD BE RECALLED AS SEVERAL DEATHS HAVE ALREADY OCCURRED. *TR

Mileage: 112,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING DRIVEN, A BURNING RUBBER ODOR AND LOUD NOISE WERE PRESENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT ELIGIBLE FOR REPAIR PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) BECAUSE THE BRACKETS WERE NOT INSTALLED PROPERLY IN 2011. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT COMPLETELY REPAIRED AT THE TIME OF THE COMPLAINT. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO REAR AXLE REINFORCEMENT BRACKETS RECALL NOTICE REPAIR ISSUES. *SMD THE CONSUMER STATED THE DEALER PERFORMED A VISUAL CHECK OF THE VEHICLE, BUT NOTHING WAS REPLACED. *JB

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO REAR AXLE REINFORCEMENT BRACKETS RECALL NOTICE REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE BRACKETS WERE INSTALLED CORRECTLY. HOWEVER, THERE WAS A CRACK IN THE AXLE. *JB

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSES TO REPAIR AXLE RECALL NOTICE UNTIL CONSUMER PAYS FOR A NEW $300 AXLE REPLACEMENT. *SMD THE CONSUMER STATED THE DEALER INSTALLED THE BRACKETS AT NO CHARGE. *JB

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE ON THE VEHICLE WAS DEFECTIVE. THE DEALER STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER A PREVIOUS RECALL REGARDING THE REAR AXLE. THE CONTACT INQUIRED ABOUT REIMBURSEMENT ELIGIBILITY FOR THE REPAIRS. THE NHTSA CAMPAIGN NUMBER AND FAILURE MILEAGE WERE NOT PROVIDED.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SWERVE UNCONTROLLABLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE AXLE FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TAKEN TO BE INSPECTED; HOWEVER, THE TECHNICIAN STATED THAT THE AXLE DID NOT NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS AT THE DEALER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE TECHNICIAN DIAGNOSED THAT THE REAR TRACK BAR WAS CORRODED AND NEEDED TO BE REPLACED BEFORE THE REPAIR COULD BE COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS STATIONARY, THE BOLTS ON THE BRACKET OF THE REAR AXLE BECAME LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 25 MPH, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE BEAM WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Mileage: 146,000

MY LOCAL BILL BROWN FORD AT 32222 PLYMOUTH RD LIVONIA MI 48150 (734)421-7000 FALSIFIED THAT THEY REPLACED A RECALL ON MY VEHICLE. WHILE DRIVING U CAN HEAR A NOISE COMING FROM THE REAR.

Mileage: 135,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE REAR AXLE WAS FRACTURED, EVEN THOUGH THE REINFORCEMENT BRACKETS WERE ON CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 220,000. UPDATED 01/11/2017*CT *TR

Mileage: 220,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE REAR AXLE WAS FRACTURED, EVEN THOUGH THE REINFORCEMENT BRACKETS WERE ON CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 220,000. UPDATED 01/11/2017*CT *TR

Mileage: 220,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 116,949. UPDATED 11/29/16*LJ *TR

Mileage: 116,949

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 116,949. UPDATED 11/29/16*LJ *TR

Mileage: 116,949

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE REAR AXLE FRACTURED. AS A RESULT OF THE AXLE FAILURE, THE REAR DRIVER SIDE TIRE FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 11/01/16*LJ

Mileage: 180,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE VEHICLE WAS TAKEN TO A MECHANIC FOR A ROUTINE INSPECTION AND IT WAS NOTICED THAT THE REAR AXLE HAD EXTENSIVE RUST AND CORROSION. THE PART NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V608000 (SUSPENSION), 12V195000 (SUSPENSION), 12V194000 (SUSPENSION), AND 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT NOTED THAT DUE TO THE FAILURE THE VEHICLE COULD NOT BE OPERATED WITHOUT RISKING FURTHER DAMAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 183,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR AXLES WERE FRACTURED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE PROPERLY INSTALLED AND THE REAR AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.

Mileage: 189,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS ABNORMALLY SHIFTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

Mileage: 161,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THE REAR TIRES WERE LEANED IN AND THE REAR BRACKETS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKETS WERE INSTALLED PROPERLY FROM NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THIS IS A RECALL FROM FORD MOTOR COMPANY REGARDING DETERIATION OF THE REAR AXLE. I FIRST LEARNED OF IT IN EARLY DECEMBER 2015. TOOK INTO MY LOCAL DEALER ON DECEMBER 11 AND WAS INFORMED THAT IT QUALIFIED FOR THE RECALL. NOW THEY KEEP TELLING ME THAT THEY CAN'T GET THE PARTS. HOW LONG DOES A COMPANY HAVE AFTER THEY ARE AWARE OF A DANGEROUS CONDITION TO GET IT FIXED. I HAVEN.T DRIVEN IT SINCE THEY TOLD ME IT WAS UNSAFE, BUT WHAT GOOD IS IT TO ME IF I CAN'T DRIVE IT?

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHEN THE CONTACT PARKED THE VEHICLE, AN ABNORMAL NOISE WAS HEARD. UPON RETURNING TO THE VEHICLE, THE CONTACT NOTICED THAT THE WHEEL WAS TILTED INWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A BURNT RUBBER ODOR AND THEN AN UNKNOWN REAR TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE, TIRE LINE, AND THE REAR TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

Mileage: 220,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE REAR AXLE FRACTURED NOT LONG AFTER THE RECALL REMEDY WAS PERFORMED. AFTERWARDS, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.

Mileage: 199,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE TAKING THE VEHICLE FOR A ROUTINE CHECK, THE MECHANIC INFORMED THE CONTACT THAT THE AXLE WAS FRACTURED IN TWO PLACES ON THE DRIVER AND PASSENGER SIDES. THE CONTACT WAS INFORMED THAT THE BRACKETS WERE PLACED ON A FAULTY AXLE. THE MECHANIC ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE FOR LONG LENGTHS OF TIME. THE MECHANIC DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). ONCE THE REPAIR PART AND COST WAS DECIDED, THE CONTACT WOULD BE INFORMED AND A REPAIR WOULD BE MADE. THE CONTACT HAD NOT RECEIVED NOTIFICATION AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 04/21/2016*LJ UPDATED 05/14/18*JB *TR

Mileage: 125,000

RECEIVED RECALL NOTICE FOR THE REAR AXLE, HAD 2 (TWO) FORD DEALERS LOOK AT THE AXLE. FIRST DEALER NOTED CRACKS, OFFERED TO REPLACE AXLE FOR $700. FIRST DEALER DID NOT ENTER RECALL/INSPECTION INTO FORD DATABASE, NO RECORD. SECOND DEALER PERFORMED INSPECTION, SAID AXLE WAS "GOOD TO GO". I INSPECTED AXLE MYSELF, EVIDENT THAT THERE IS NO ADHESIVE UNDER THE BRACKET WHERE THE CRACK PROPAGATES. WE RELY ON THE AUTOMOTIVE DEALERS TO MAKE AND KEEP OUR VEHICLES SAFE. NOW, WE CANNOT TRUST THE DEALERS TO PERFORM THE RECALLS AS THEY SHOULD. THIS IS NOT A SAFE VEHICLE.

Mileage: 154,161

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE DEALER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN DISCOVERED THAT THE AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000....UPDATED 02/08/16 *BF *TR

Mileage: 132,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE LOCAL DEALER FOR A RECALL REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000. UPDATE 01/15/16 MA *TR

Mileage: 187,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE REAR AXLE PREMATURELY CRACKED WITHOUT WARNING. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION), BUT IT DID NOT REMEDY THE FAILURE. THE CONTACT RECEIVED A SECOND NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE DEALER STATED THAT THE CONTACT NEEDED TO PAY FOR THE REAR AXLE REPAIR AFTER INSPECTING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED YET. THE CONTACT STATED THAT THE MANUFACTURER'S REMEDY WAS NOT SUFFICIENT AND DID NOT APPROVE THE DEALER'S REPAIR FOR THE SECOND RECALL. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO ENSURE THE DEALER PROVIDED A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING SERVICED FOR NHTSA CAMPAIGN NUMBER: 15V608000(SUSPENSION), THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE AXLE REPLACEMENT NOT BEING INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE RECALL ONLY COVERED THE BRACKET AND ONLY THE ENDS OF THE AXLE WERE COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT WHEELS VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT AXLE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

LETTER FROM CONGRESSMAN RYAN ON BEHALF OF CONSTITUENT RE FORD MOTOR COMPANY ISSUES. *SMD THE CONSUMER STATED IN MAY, THE SPRING ON THE DRIVER'S SIDE BROKE AND PUNCTURED THE TIRE. THREE MONTHS LATER, THE PASSENGER FRONT SPRING BROKE. *JB UPDATED 11/30/15.*JB

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE REAR OF THE VEHICLE SWAYED TO THE LEFT AND RIGHT. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE AXLE FRACTURED AND THE TIRE LEANED INWARDS INTO THE WHEEL WELL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000. THE VIN WAS UNAVAILABLE.

Mileage: 164,000

I WAS DRIVING DOWN THE ROAD . IN MUNCIE INDIANA . THE REAR END ON THE RIGHT SIDE WENT DOWN ALL MOST CAUSED ME TO WRECK . FOUND O UT THAT DAY WHEN I GOT IT TO THE AUTO GARAGE THAT THE REAR END HAD RUSTED THREW . AT 66,000 MILES . HOW CAN A COMPANY PUT OUT CRAP LIKE THIS THAT MIGHT HAVE COAST ME MY LIFE ? IT WOULD HAVE IF I WAS NOT A SEMI DRIVER WHEN I WAS WORKING . AND NEW HOW TO HANDLE A VAN IN CASE OF A PROBLEM LIKE THIS U HAVE ME TO THANK THAT NO ONE WAS KILLED . I THINK FORD NEEDS TO FIX THIS PROBLEM FOR ME .

Mileage: 66,000

WHILE DRIVING VEHICLE IT STARTED MAKING A LOUD NOISE. I STOPPED AND PARKED THE CAR. UPON MY INSPECTION THE DRIVER REAR TIRE WAS LEANING OUT ON AN ANGLE.A MECHANIC INSPECTED IT AND NOTICED THE REAR AXLE WAS BROKEN. THERE WAS NO NOISE OR PROBLEMS PRIOR TO THIS TIME. THE REAR AXLE HAD TO BE REPLACED.

Mileage: 132,771

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 20 MPH, THE REAR AXLE SUDDENLY FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

THIS IS IN REGARDS TO THE REAR AXLE CRACKING. DURING MY RECENT STATE VEHICLE INSPECTION, THE REAR AXLE WAS FOUND TO BE CRACKED. THE REAR AXLE WAS REINFORCED PER RECALL NOTICE IN 2011, BUT WHERE THE REINFORCEMENT IS AT, IS WHERE AXLE IS CRACKED. FORD WILL NOT COVER THE REPLACEMENT OF THE AXLE DUE TO THE RECALL ALREADY BEING PERFORMED AND IS OUTSIDE THE 12 MONTHS/12,000 MILE WARRANTY. THE REINFORCEMENT THAT THEY PROVIDED DOES NOT FIX THE ISSUE, IT ONLY PUSHES THE ISSUE OUT. I HAVE SEEN MANY OTHER PEOPLE HAVING THIS EXACT ISSUE HAPPENING.

Mileage: 108,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 1 MPH, THE TRANSMISSION WAS SHIFTED INTO REVERSE AND THE REAR AXLE COMPLETELY FRACTURED INTO TWO PIECES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A RIGHT TURN, A LOUD NOISE EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE WHEEL WAS BENT IN TOWARDS THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 10 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR TIRE WAS LEANING INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

REAR AXLE IS CRACKED AND HAS TO BE REPLACED. FORD RECALL IN 2011 FOR ISSUES WITH THE REAR AXLE - DEALER INSTALLED ADDITIONAL SUPPORT BRACKETS IN LIEU OF REPLACING THE AXLE WITH A NEW AXLE OF CURRENT DESIGN. IF THEY WOULD HAVE DONE THE REPLACEMENT WITH THE CURRENT AXLE DESIGN AND NOT ADDED A TEMPORARY FIX TO PROLONG THE LIFE OF A DEFECTIVE AXLE, TODAY I WOULD NOT BE RESPONSIBLE FOR THE FINANCIAL REPLACEMENT. I AM VERY FORTUNATE TO HAVE NOTICED AN ISSUE AND BROUGHT THIS TO THE ATTENTION OF MY DEALER WHO DISCOVERED THE CRACK. I DO HAVE A CONCERN THOUGH WITH THE FORD DEALER - THEY KNOW ABOUT THE AXLE ISSUES, FAILURES AND RECALL. THEY RECENTLY INSPECTED THE VEHICLE, REPLACED VARIOUS PARTS, ETC. AT A COST OF $2,800 INCLUDING BRAKES, DRUMS, ETC. THEY SAW THE CONDITION OF THE AXLE - THEY HAD TO KNOW IF WAS DUE TO FAIL SOONER THAN LATER - VERY CONCERNING. FORD IS NOT TAKING RESPONSIBILITY FOR THEIR DESIGN FLAW AND LACK LUSTER RECALL WHICH AMOUNTED TO ADDING SOME BRACKETS TO CAUSE THE AXLE TO BREAK IN A CERTAIN AREA TO REDUCE THE POSSIBILITY OF A COMPLETE FAILURE / FATAL ACCIDENT.

Mileage: 122,730

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE ENTIRE AXLE WAS SEVERALLY CORRODED AND CRACKED. THE DEALER WAS MADE AWARE OF THE FAILURE AND EXPLAINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,675.

Mileage: 155,675

I LEARNED OF A FRONT AXLE RECALL AND WHEN I CALLED THE DEALERSHIP TO SCHEDULE REPAIRS, THEY INFORMED ME OF A REAR AXLE RECALL, SO "REPAIRS" WERE MADE TO BOTH FRONT AND REAR AXLES AT THE SAME TIME. HOWEVER, THIS MORNING ON MY WAY TO WORK (LUCKILY TRAVELING AT 25 MPH VS 75 ON THE INTERSTATE LAST NIGHT) THE REAR AXLE BROKE MIDWAY BETWEEN WHERE THE BRACKET, WHICH WAS SUPPOSED TO REINFORCE THE AXLE, WAS ATTACHED. *TR

Mileage: 165,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HEARD A NOISE FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT STATED THAT THE PASSENGER SIDE TIRE HAD FRACTURED FROM THE FRAME OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE ASSEMBLY, TIRE, RIM AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THERE WAS A FOUR INCH CRACK IN THE REAR AXLE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

VEHICLE ON LIFT FOR OIL CHANGE WHEN MECHANIC NOTED THAT THE SUB-FRAME WAS ROTTED THROUGH ON THE DRIVER SIDE JUST ABOVE AND IN FRONT OF THE WHEEL. HE ALSO NOTED THAT A REPAIR BRACKET HAD BEEN INSTALLED AS PART OF THE RECALL ON THE PART OF THE FRAME BEHIND THE WHEEL. HE SAID HE WOULD NOT DRIVE THE CAR TOO MUCH LONGER WITHOUT GETTING IT REPAIRED. HE ADVISED THAT I SHOULD TAKE THE VEHICLE TO THE DEALER AND ADVISE FORD WHICH I DID. FORD DECLINED TO OFFER ANY ASSISTANCE SINCE IT WAS BEYOND THE RECALL WARRANTY PERIOD. THE REINFORCEMENT BRACKET WAS OBVIOUSLY NOT SUFFICIENT TO REPAIR THE CORROSION DAMAGE TO THE COMPLETE SUB-FRAME. *TR

Mileage: 122,850

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION), THE FAILURE LISTED IN THE RECALL RECURRED. THE CONTACT MENTIONED THAT THE DEALER ONLY SPRAYED A RUST PROOF COATING ON THE VEHICLE ALTHOUGH, THE RECALL STATED THAT THE DEALER WAS TO PLACE A BRACKET TO REINFORCE THE AXLE OR REPLACE THE AXLE. THE MANUFACTURER VERIFIED THAT THE DEALER IMPLEMENTED THE RECALL REMEDY PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/3/15*CN UPDATED 10/4/2017*CN

TOOK MY WINDSTAR TO MY MECHANIC FOR INSPECTION. REAR AXLE CRACKED.. CONTACTED FORD,SINCE IN 2011 REAR AXLE "PATCHES"(THEIR TERMINOLOGY) WERE INSTALLED AFTER RECALL FORD HAD ME TOW VEHICLE TO A LOCAL DEALER. DEALER ATTEMPTED TO HAVE FORD REOPEN RECALL THEY REFUSED AFTER MANY CALLS THEY SAID THEY WERE NOT GOING TO REPAIR. BECAUSE. BY NATIONAL HIGHWAY REGULATIONS THEY DID ALL THEY WERE REQUIRED TO DO. I POINTED OUT THAT THIS IS AN ONGOING PROBLEM AND HAS THEY HAVE DOCUMENTED --IN THE SNOW STATES SINCE PATCHES INSTALLED. WE HAVE HAD 2 MAJOR HURRICANES WITH 3 CONSECUTIVE SEVERE WINTERS. I AM VERY FRUSTRATED AND HOPE SOMETHING CAN BE DONE. *TR

Mileage: 159,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 25 MPH, A LOUD CRACK EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE RECALL REMEDY FAILED TO PREVENT THE DEFECT. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOUD NOISE PRESENT AND THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONTACT MERGED OVER TO AN EMERGENCY LANE AND PERFORMED A BRIEF INSPECTION OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 12V194000 (SUSPENSION) AND 12V195000(SUSPENSION); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

2003 FORD WINDSTAR REAR AXLE FAILURE AFTER LOCAL FORD DEALERSHIP INSTALLED BRACKETS . IN AUGUST OF 2013, WHILE MAKING A RIGHT HAND TURN OFF OF A 45 MPH ROAD, MY AXLE SNAPPED IN HALF ON THE DRIVERS SIDE. ON 4.19.2011 MY 2004 FORD WINDSTAR. HAD RECALL, 10S13, PERFORMED WHICH ONLY RESULTED IN BRACING BRACKETS BEING INSTALLED. THE AXLE HAS SINCE COMPLETELY FAILED AND THE VEHICLE CAN NO LONGER BE DRIVEN. FORD CUSTOMER RELATIONS HAS EXPLAINED THAT DUE TO THE BRACKETS BEING INSTALLED IN 2011 THEY ARE NO LONGER RESPONSIBLE FOR ANY OTHER ACTION RELATED TO THE RECALL. THESE BRACKETS INSTALLED DID NOT REPAIR THE ISSUE AND THE AXLE HAS NOW COMPLETELY FAILED. THERE IS NO DOUBT THAT THIS INCIDENT WOULD HAVE BEEN LIFE THREATENING HAD THE FAILURE OCCURRED AT HIGHWAY SPEEDS. *TR

Mileage: 194,853

THE FRAME CRACKED ON THE REAR FRAME UNDERNEATH THE BRACKET THAT WAS PUT ON FOR THE RECALL REPAIR. THE BRACKET DIDN'T HOLD. *TR

Mileage: 125,000

TL*THE CONTACT OWNS A 2003 FORD WINSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLES REAR AXLE SNAPPED CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE STALLED AND ALL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE VEHICLES AXLES WERE ROTTED. THE VEHICLE WAS REPAIRED BUT FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR AXLE WAS CORRODED. ADDITIONALLY, THE ABS, BRAKES AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 165,000. DJR

Mileage: 165,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR AXLE BECAME FRACTURED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE CONTACT MENTIONED THAT THE REINFORCEMENT BRACKETS WERE ATTACHED AND THE AXLES WERE NOT REPLACED. AS A RESULT THE REAR AXLE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE REAR AXLE ON THE DRIVER SIDE FRACTURED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

DRIVING HOME AT ABOUT 20 MPH AND SUDDENLY THE LEFT REAR END OF THE VAN COLLAPSE ONTO THE TIRE. I LOSS CONTROL OF THE VEHICLE MONETARILY, MYSELF AND MY THREE CHILDREN WERE VERY SHAKEN UP BY THE EXPERIENCE. THANK GOD WE WERE NOT DRIVING ON THE FREEWAY OR THIS COULD HAVE BEEN A VERY BAD ACCIDENT. THE LEFT REAR TIRE WAS ANGLE UP INTO THE WHEEL WELL. UPON INSPECTION THE REAR AXLE HOUSING HAD CRACKED AND BROKE DOWNWARD CAUSING LOSS OF CONTROL OF THE VAN. CONTACTED RUSS MILNE FORD SERVICE DEPT. AND WAS TOLD THERE WAS NOTHING THEY COULD DO FOR ME OTHER THAN ME BUYING A BRAND NEW REAR AXLE ASSEMBLY. *TR

Mileage: 187,750

ON THIS DATE, I WAS DRIVING MY VEHICLE AT SPEED WHEN THE SUB FRAME FAILED. THIS CAUSED THE STEERING TO DROP OUT, LEAVING ME WITH NO CONTROL OF THE VEHICLE. I NARROWLY MISSED AN 18 WHEELER DOING A TURN AND GOT STOPPED. FORD HAD MY VEHICLE FOR OVER 2 WEEKS, AND DIDN'T PROVIDE A RENTAL VEHICLE FOR 10 DAYS. FORD REFUSED TO COVER THE STEERING MECHANISM, EVEN THOUGH IT PLAINLY SAYS ON THEY'RE WEBSITE THAT WOULD BE A CONSEQUENCE OF SUB FRAME FAILURE. I HAVE MADE OVER 30 PHONE CALLS TO THE DEALER AND FORD MOTOR COMPANY'S CUSTOMER SERVICE HOTLINE, AND NOW THE DEALER IS TELLING ME MY VEHICLE IS FIXED, BUT I HAVE TO PAY FOR THE PARTS PUT ON, AND A REPAIR I DID NOT PRE-AUTHORIZE.I AM A DISABLED VETERAN, AND I WANT SOMEONE TO EXPLAIN TO ME HOW A VEHICLE THAT WAS PERFECTIBLE DRIVABLE BEFORE THIS HAPPENED IS NOW BEING HELD HOSTAGE BY A DEALER UNTIL I COME UP WITH $140, BECAUSE THE MFGR PART FAILED AND ALMOST CAUSED ME TO BE KILLED. THE FORD CASE NUMBER IS [XXX] .THANKS FOR YOUR TIME AND ATTENTION INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 200,000

PER RECALL 10V385000 / PE10016 MY 2003 WINDSTAR WAS REPAIRED WITH THE AXLE PATCH IN 2011. ON 11/07/14 MY LOCAL FORD DEALERSHIP (DAVE KNAPP FORD) FOUND THAT THE RECALL FIX DID NOT PREVENT THE AXLE FROM CRACKING. ON 11/10/14 PHOTO'S OF THE CRACK WERE SENT TO FORD AND THEY DENIED COVERAGE. I ATTEMPTED TO RESOLVE THIS ISSUE WITH FORD ON 11/11/14 CASE# [XXX] AND WAS TOLD THAT FORD WOULD NOT REPLACE THE AXLE. PER THE PE10016 INVESTIGATION IT STATE'S, "TO CORRECT THE SAFETY DEFECT", " OWNERS WHO HAVE VEHICLES WITH CRACKED AXLES WILL EITHER BE OFFERED A REPAIR OR ALTERNATIVE TRANSPORTATION UNTIL PARTS BECOME AVAILABLE". I HAD THE RECALL REPAIR DONE AND THE AXLE STILL CRACKED AND NOW I AM BEING TOLD THAT FORD WILL NOT COVER IT. THE CRACK IS DIRECTLY BELOW THE FACTORY RECALL PATCHED AREA. THE CRACK IS SUFFICIENT ENOUGH THAT THE LEFT REAR TIRE CAN NOT BE ALIGNED CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 161,527

DRIVING DOWN ROAD ALL OF A SUDDEN WHEELS START SCREAMIN GET IT HOME AND BOTH BACK WHEELS ARE LEANING IN AT TOP AND OUT AT BOTTOM SO I GET WHEELS OFF AND ITS JACKED UP AND THE DAGON AXEL IS CRACKED AND THIS IS EVEN AFTER THE SUPPOSED REAR AXEL RECALL AND IT BEING FIXED IT FREAKIN BROKE NE WAYS NOT SURE WHAT TO DO. *TR

Mileage: 165,000

THE REAR AXLE ON MY 2003 WINDSTAR CRACKED AND SPLIT ABOUT 10 INCHES FROM WHERE IT ATTACHES TO THE WHEEL ON THE DRIVERS SIDE OF THE VAN. WHILE LOOKING INTO HOW MUCH IT WOULD COST TO FIX, I DISCOVERED THAT THERE WAS A RECALL FOR THAT EXACT PROBLEM. I CALLED MY LOCAL FORD DEALER AND THEY SAID IT WOULD HAVE TO BE LOOKED AT AND COULD TAKE ABOUT A WEEK. I HAD IT TOWED IN AND WAITED FOR A RESPONSE. A WEEK WENT BY AND WHEN I CALLED, THE RECEPTIONIST TOLD ME THEY WOULD LET ME KNOW AS SOON AS POSSIBLE. I WAITED A FEW MORE DAYS AND CALLED AGAIN BUT THIS TIME I ENDED UP SPEAKING TO THE SERVICE MANAGER. HE SAID THE VAN HAD ACTUALLY BEEN "REPAIRED" ONCE BEFORE THROUGH A PREVIOUS OWNER/RECALL AND THAT THE ORIGINAL SERVICING DEALERSHIP DID NOT PERFORM THE WORK PROPERLY. THE FIRST TIME IT WAS FIXED, THEY SOMEHOW REINFORCED THE AXLE BUT APPARENTLY DID NOT PUT THE "REINFORCEMENT" IN THE RIGHT PLACE. THAT BEING THE CASE, HE SAID THAT THE CURRENT DAMAGE NOW DEFAULTED BACK TO THE DEALER WHERE IT WAS ORIGINALLY SERVICED. HE ALSO SAID THAT THE FRONT OF THE VAN WAS RUSTED UNDERNEATH BUT I DO NOT SEE ANYTHING EXCESSIVE AND I AM NOT CONVINCED THAT THIS IS UNUSUAL FOR A 12 YEAR OLD VEHICLE. THIS IS NOT A HIGH MILEAGE VEHICLE AND IT IS IN REALLY NICE CONDITION OTHERWISE. CONSIDERING THE FACT THAT THIS IS AN DOCUMENTED DEFECT, I SIMPLY WANT IT FIXED PROPERLY AND QUICKLY. *TR

Mileage: 126,975

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING SERVICED, THE MECHANIC DISCOVERED THAT THE REAR AXLE WAS FRACTURED AND THE SUBFRAME LOWER CONTROL ARM WAS CORRODED. THE MECHANIC STATED THAT THE REAR AXLE AND SUBFRAME LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

HEARD A LOUD CRACK NOISE FROM MY DRIVEWAY WHERE THE VEHICLE WAS PARKED, FOUND THE LEFT FRONT STRUTS COIL SPRING TO BE BROKEN IN THREE PIECES. I WAS FORTUNATE NOT TO BE DRIVING THE VEHICLE AT THE TIME DUE TO THE FACT THE SPRINT WOULD HAVE PENETRATED THE LEFT FRONT TIRE. I REPLACED THE ENTIRE LEFT FRONT STRUT WITH A COMPLETE NEW STRUT THAT MEETS OEM SPECIFICATIONS. I WAS A BIT LEARY ABOUT DRIVING THE VEHICLE THE NEXT DAY TO TAKE MY WIFE TO WORK, I VISUALLY INSPECTED THE RIGHT FRONT STRUT COIL SPRING AND SAW NOTHING VISIBLY WRONG WITH IT. I WAS SHOCKED TO FIND OUT THE RIGHT FRONT STRUT SPRING BROKE WHILE I WAS PULLING FORWARD LATER TODAY AT 151,725 MILES. THE BROKEN PIECE IS NOW PRESSING AGAINST THE TIRE. I WILL NOW HAVE TO REPLACE THE RIGHT FRONT STRUT WITH A NEW UNIT THAT MEETS OEM SPECIFICATIONS. I'M WORRIED ABOUT OTHER DRIVERS HAVING THIS ISSUE IF ONE BREAKS WHILE DRIVING AT ANY SPEED AND HAVING THE BROKEN COIL SPRING PUNCTURE THEIR TIRE. *TR

Mileage: 151,693

THE REAR AXLE CRACKED AND BROCKED IN THE MIDLE MADE THE BACK DRIVER SIDE TIRE TO HIT THE BACK OF THE FENDER AND I WAS UNABLE TO DRIVE THE CAR THERE WAS A RECALL BUT FORD INSISTED IN SAYING THAT THERE WASNT ANY THING THEY CAN DO ABOUT THAT. *TR

THIS VEHICLE WAS SERVICED APPROX. 2.5 YEARS AGO FOR A RECALL ON THE REAR AXLE. AT THAT TIME I WAS ADVISED OF NO CONCERNS OF A COMPROMISED AXLE. THEY REASSURED ME THAT THEY PLACED BRACKETS ON THE AXLE SHOULD THERE BE A PROBLEM IN THE FUTURE. THANK GOODNESS THE AXLE FRACTURED WHILE TRAVELING ON A QUIET COUNTRY ROAD. WE DROVE OVER A LOW POINT IN THE ROAD (NOT A POT HOLE) AND THAT IS WHEN THE AXLE LET GO ALONG WITH THE BRACKETS THAT WERE PLACED TO SUPPORT THE AXLE! THIS AXLE SHOULD HAVE BEEN REPLACED AT THE TIME OF THE RECALL!! I AM VERY THANKFUL THAT THE AXLE DIDN'T LET GO WHILE I WAS WITH MY FAMILY ON THE HIGHWAY. THE OUTCOME CERTAINLY WOULD HAVE BEEN MUCH DIFFERENT AND QUITE POSSIBLY TRAGIC! I AM VERY DISAPPOINTED WITH FORD IN HOW THEY HANDLED THIS MATTER. THEY STATED THEY WOULD NOT BE HELD RESPONSIBLE FOR A RECALL PAST 12 MONTHS OF THE SERVICE DATE. THEY WOULD NOT TAKE RESPONSIBILITY FOR THE MISHANDLING OF THIS RECALL!!! *TR

Mileage: 180,713

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHIE THE VEHICLE WAS IN REVERSE, THE REAR AXLE FRACTURED. THE CONTACT DISCOVERED THAT THE REAR AXLE AND BRACKET WERE CORRODED, CAUSING THE FAILURE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR AXLE WAS CORRODED AND FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE PRIOR RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 223,000.

Mileage: 223,000

VAN STARTED MAKING A LOUD METAL BANGING NOISE WHILE ON VACATION. TOOK TO A LOCAL SHOP WHERE I WAS SHOWN THAT THE SUBFRAME ( WHERE THE AC WATER LEAKS DOWN) WAS COMPLETELY ROTTED THRU AND BROKEN, MAKING THE VAN UNSAFE TO DRIVE/ THE VAN ALREADY HAD BRACKETS ON THE SUBFRAME AND REAR AXLE INSTALLED BY FORD JUST WEEKS EARLIER, BUT THIS WAS NOT REPAIRED OR ADDRESSED. *TR

Mileage: 131,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ONE OF THE AXLES FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE HAVING AN INSPECTION PERFORMED, THE TECHNICIAN NOTIFIED HER THERE WAS A CRACK IN THE AXLE WHEEL. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL 10V385000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 129,151.

Mileage: 128,000

MY WIFE DRIVING TO WORK THURSDAY 40 MPH AND REAR AXLE BROKE. LEFT REAR TIRE FORCED AGAINST WHEEL WELL CAUSING SIGNIFICANT SMOKE AND TIRE DAMAGE. PASSING CAR FLAG MY WIFE DOWN AND GOT HER TO PULL OVER. WHEN I CHECKED IT OUT LATER IN THE DAY FOUND THAT REAR AXLE WAS BROKE AND NOT DRIVABLE. COST TO FIX AT MY TOTAL EXPENSE 1030.00 PLUS TAX PLUS NEW TIRE. RECALL WAS PERFORMED IN 2011 AT KISTLER FORD TO INSTALL SOME KIND OF REAR AXLE SUPPORTS AND ALSO SOMETHING DONE TO REINFORCE FRONT SUBFRAME. AXLE IN BACK LOOKS LIKE IT BROKE INSIDE THE REINFORCEMENTS ON OR NEAR THE LEFT SIDE. KISTLER FORD SERVICE MANAGER STATED HE HAS SEEN THIS HAPPEN A FEW TIMES AFTER RECALL REPAIR AND FORD NOT WILLING TO TAKE CARE OF ADDITIONAL ISSUES AFTER THE RECALL. THAT DOES NOT SEEM ACCEPTABLE TO ME. SEEMS THEIR RECALL REPAIR NOT SUFFICIENT. KISTLER FORD SERVICE MANAGER NOR MYSELF A(54YR OLD) HAVE EVER HEARD OF AXLES FAILING UNDER NORMAL CIRCUMSTANCES EVER. THIS SHOULD NEVER HAPPEN. THIS WILL KILL AND INJURE ADDITIONAL PEOPLE. WHAT IF MY WIFE DRIVING 70MPH DOWN THE HIGHWAY WHEN THIS HAPPENED? WE WERE PLANNING ON TAKING MY FAMILY OF 5 TO THE SMOKEY MOUNTAINS END OF THIS MONTH. THIS COULD HAVE BEEN A TERRIBLE DISASTER. WE BOUGHT THIS CAR NEW IN 2003 KEEPING IT WELL MAINTAINED WITH INTENTION OF PASSING IT DOWN TO OUR 20,19 AND 16 YEAR OLD. THERE ARE REPORTS OF ACCIDENTS AND AT LEAST 1 DEATH AS THE RESULT OF THIS DEFECT. SOMETHING NEEDS TO BE DONE. I ALSO RECOMMENDED THEY EXAMINE THE FRONT SUBFRAME SINCE THERE MAY BE ISSUES WITH THAT REPAIR FROM REPORTS SEEN ON THE INTERNET. DO NOT WANT TO FIX THE REAR AND HAVE THAT GO BAD ALSO. SOUNDS LIKE THEY NEED TO TAKE THESE VEHICLES OFF THE ROAD. I HAVE SOME PICTURES OF THE REAR AXLE. *TR

Mileage: 125,000

THERE WAS A RECALL ON REAR AXLES OF FORD WINDSTARS. I NOTICED MY REAR AXLE WAS CRACKED, SO I CALLED THE FORD MOTOR COMPANY AND WAS TOLD MY VAN WAS NOT INCLUDED IN THE RECALL. I WAS TOLD TO TAKE MY VAN TO THE LOCAL DEALER AND SEE IF THEY COULD MAKE A SPECIAL EXEMPTION AND HAVE MY REAR AXLE REPLACED. FORD MOTOR COMPANY SAID NO, THEY WOULD NOT FOX MY REAR AXLE WITH 3 CRACKS IN IT, IT WASN'T COVERED IN THE RECALL. THE LOCAL DEALER DID NOT WANT TO RELEASE MY VAN FOR ME TO DRIVE BECAUSE IT WAS VERY SERIOUS AND DANGEROUS. THIS IS THE ONLY WAY TO GET MYSELF AND MY 2 YOUNG CHILDREN TO SCHOOL, WORK, BALLGAMES, ETC.. THE RECALL WAS FOR VANS ORIGINALLY SOLD OR CURRENTLY REGISTERED IN CERTAIN STATES THAT USE ROAD SALT. MY STATE (TN) DOES USE SALT. ONE OF THE STATES LISTED WAS VIRGINIA. I LIVE 5 MINS FROM THE VA STATE LINE AND HAVE FAMILY THAT LIVE THERE, SO WE DO TRAVEL IN VA OFTEN. ALSO, THE PREVIOUS STATE ON MY TITLE IS VA! I BELIEVE FORD SHOULD ISSUE A MASS RECALL ON THE REAR AXLE FROM ALL THE COMPLAINTS I HAVE READ. I WAS TOLD TO KEEP MY RECEIPTS WHEN I HAVE IT FIXED IN CASE THEY ISSUE A RECALL I MAY BE REIMBURSED. I DO NOT HAVE THE FUNDS TO HAVE THIS FIXED BUT IT IS MY ONLY WAY TO GET WHERE I NEED TO BE. I DO BELIEVE FORD MOTOR COMPANY IS IN THE WRONG AND SOMETHING SHOULD BE DONE. *TR

Mileage: 173,000

THE REAR AXLE ASSY. CRACKED AND THE TIRES WHERE TIPPING IN TOWARD THE BODY. TOOK IT TO PRESTON, IN BURTON, OHIO AND THEY SAID THE RECALL HAD BEEN DONE ON 04/30/2011. IT WAS EXACTLY 2 YEARS TO THE DAY THAT IT CRACKED RIGHT BESIDE THE BRACKET ON THE PASSENGER SIDE. PRESTON SAID IT WAS OUT OF WARRANTY FOR FIXING IT AND IT WILL COST UST TO FIX IT. WE DON'T THINK IT SHOULD BE OUR RESPONSIBILITY SINCE IT WAS EXACTLY 2 YEARS TO THE DAY THAT IT WAS FIXED WITH THE RECALL. IF IT WAS DONE CORRECTLY THE FIRST TIME AND CHECK THE WAY IT SHOULD HAVE BEEN THEN WHY DID IT BREAK. MY SON IS A MECHANIC AND HE SAID THAT IT PROBABLY HAD A HAIR LINE CRACK IN IT WHEN THE DID THE RECALL FIX AND THEY DIDN'T SEE IT. THE DEALERSHIP IS GIVING US A HARD TIME ABOUT FIXING IT, BECAUSE WE DON'T HAVE 1600.00 TO DO IT AND THEY WON;T WORK WITH IS TO MAKE PAYMENTS OR ANYTHING SO FAR. WE REALLY THINK THAT FORD SHOULD HAVE TO PAY FOR IT OR AT LEAST OFFER TO PAY FOR THE REAR AXLE. I WOULD APPRECIATE HEARING FROM YOU ON THIS MATTER ASAP. THANK YOU *TR

Mileage: 145,000

THE "REPAIR" THEY MADE DID NOT HOLD UP.THIS IS THE 2ND TIME IT HAS ALMOST KILLED US. WAITING ON A REPLY FROM LEGAL COUNSEL AT FORD. IT IS DEFINITELY TOTALED WITH THE DAMAGE. I GUESS ENOUGH PEOPLE HAVEN'T DIED YET TO DO A MASS RECALL. EVEN IF YOU HAD THE RECALL DONE, IT OBVIOUSLY DOESN'T WORK. HOW MANY FAMILIES TRAVELING 70 MPH DOWN THE HIGHWAY WITH THIS FAULTY VEHICLE NEED TO DIE? THANKS FORD FOR MAKING OUR CARS DEATH TRAPS. FORD WINDSTAR. I HOPE MANY SEE THIS POST AND START DEMANDING THEIR CARS BE REPLACED BEFORE THEY KILL SOMEONE.THE SUB FRAME WAS REPLACED AND THEY EVEN USED THE OLD HARDWARE TO SAVE MONEY. MY BRAND NEW SUB FRAME IS HELD TOGETHER WITH MY RUSTY OLD BOLTS. I FEAR FOR THE NEXT ACCIDENT HOPEFULLY MY CHILDREN WON'T BE IN THE CAR THIS TIME. SO NO WE ARE IN ROUND THREE OF THIS DEATH TRAP OF A VAN. THE CUSTOMER SERVICE REPRESENTATIVE ASKED ME. "WHAT WOULD YOU LIKE FORD TO DO?" I WANT A CAR THAT IS NOT CONTINUALLY FALLING APART. I WANTED A BUY BACK OPTION IN THE BEGINNING. I FEEL THAT A SIGNIFICANT PERCENTAGE ABOVE BLUE BOOK IS REQUIRED AT DEALER PRICE LEVELS. I KEPT THE VAN AFTER THE FIRST REPAIRS BECAUSE I COULD NOT AFFORD ANOTHER VEHICLE AND I COULD NOT BRING MYSELF TO SLEEP AT NIGHT WORRYING ABOUT THE PERSON AND THEIR FAMILY I SOLD IT TO. I SEE NO REASON WHY THE BUY BACK OPTION SHOULD NOT BE AVAILABLE TO ME AND OTHERS OUT THERE WITH THESE REPAIRS THAT ARE FAULTY. I GUESS ENOUGH PEOPLE HAVEN'T DIED FOR THE CORPORATE PEOPLE TO LOSE SLEEP AND BRING BACK THE VEHICLES THAT CAN KILL OTHERS BECAUSE OF MANUFACTURER DEFECTS. PLEASE SHARE THE IMAGES ON FACEBOOK AND WITH FAMILY AND FRIENDS THAT YOU LOVE. THIS WILL KILL SOMEONE IF IT HASN'T ALREADY. *TR

Mileage: 135,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS PRESENT FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET WAS FRACTURED DUE TO RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) AND RECENTLY DISCOVERED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

FAILED FORD SUB FRAME RECALL NOISE IN FRONT END GOING OVER BUMPS TOOK IN FOR SERVICE. I WAS TOLD FRONT SUB FRAME WAS RUSTING APART. FORD WINDSTAR HAD SUB FRAME RECALL 3 YEARS AGO LARGE BRACKETS PLACED AROUND SUB FRAME(IN MICHIGAN). CALLED FORD DEALER(IN FLORIDA WEAR VEHICLE RESIDES) AND THEY AGREED TO INSPECT AND SAID THEY THOUGHT THE OTHER DEALER MAY HAVE PLACE BRACKET AROUND A ROTTEN SUB FRAME. DEALER ALSO SAID FORD WOULD NOT REPLACE THE SUB FRAME AND I WOULD HAVE TO PAY $3000.00 FOR THAT REPAIR. MY WINDSTAR HAS BEEN IN FLORIDA SINCE THE RECALL WAS PERFORMED IN MICHIGAN SO IT HAS NOT BEEN IN T.HE "SALT BELT" HOW IS IT POSSIBLE THAT THE SUB FRAME WENT FROM BEING SAFE TO ITS CURRENT UNSAFE CONDITION IF THE RECALL WAS DONE PROPERLY?

Mileage: 147,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT AXLE FRACTURED AND RESULTED IN THE DETACHMENT OF THE FRONT DRIVER'S SIDE WHEEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V194000 (SUSPENSION). THE DEALER WAS CONTACTED BUT REFUSED TO REPAIR THE VEHICLE FOR AN UNKNOWN REASON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 04/22/14 MA

WHILE CLEANING THE CAR I NOTICED A CRACK ABOUT 2 FOOT WIDE IN THE REAR AXLE BEAM. *TR

Mileage: 101,900

PURCHASED A 2003 FORD WINDSTAR ON 10/14/13,DROVE VEHICLE TO SOUTH CAROLINA FROM NEW JERSEY ON 10/15/13,ABOUT HALFWAY THERE NOTICED A LOUD CLUNKING WHILE BRAKING, OR TURNING VEHICLE LEFT OR RIGHT.HAD VEHICLE LOOKED AT BY MECHANIC ON 10/24/13.IT WAS DIAGNOSED AS HAVING A COMPLETELY ROTTED SUBFRAME AND MOTOR MOUNTS.I LOOKED INTO RECALLS ON THE VEHICLE AND FOUND ONE FOR THE SUBFRAME ,NUMBER 11S16.I CALLED FORD MOTOR CORPORATION ON OCT30,AND 31ST ABOUT THE RECALL.I WAS TOLD IT WAS REPAIRED BACK IN APR18,2011.REPAIRS DONE WERE AN INSPECTION OF SUBFRAME,AND ALL LOOKED WELL.SUBFRAME WAS NEVER REPLACED ,NOW 2 YEARS LATER,FORD HAS WIPED IT'S HANDS CLEAN OF THE RECALL SAYING IT WAS SATISFIED ON APR18,2011,BY A MECHANIC CLAIMING THE SUBFRAME LOOKED OK AT THE TIME.HOW DOES A FAULTY PART THAT COULD CAUSE A MAJOR ACCIDENT,BECOME OK BECAUSE IT LOOKED GOOD AT THE TIME OF INSPECTION?I AM APPALLED AND DISHEARTEN THAT A MAJOR CORPORATION SUCH AS FORD WOULD TAKE THE EASY WAY OUT AND SAY IT'S NOT RESPONSIBLE FOR A PART THAT THEY RECALLED INITIALLY,AND NOW SAY THAT BECAUSE IT WAS INSPECTED,IT NOW IS FINE.I THOUGHT A RECALL WAS IN PLACE FOR PUBLIC SAFETY,AND IF SO,HOW DOES IT EXPIRE? *TR

Mileage: 49,593

MY 2003 FORD WINDSTAR WAS TAKEN IN FOR THE REAR AXLE RECALL AND WAS REPAIRED. THE AXLE HAS CRACKED AGAIN WE TOOK IT TO THE DEALER WHO SAID THAT THEY CONTACTED FORD ABOUT THE PROBLEM AND WERE TOLD THEY WOULD NOT REPAIR OR REPLACE THE AXLE THE VAN ONLY HAS 47000 MILES ON IT WE WOULD LIKE TO HAVE IT REPAIRED OR REPLACED AT FORD EXPENSE. *TR

Mileage: 47,200

I HAVE A 2003 FORD WINDSTAR THAT HAS BEEN OWNED BY MY FAMILY SINCE IT LEFT THE LINE. I WAS NOTIFIED OF A RECALL TO THE CONTROL ARMS IN 2011 AND TOOK MY VEHICLE TO THE DEALER. IN JUNE 2012 I WAS DRIVING HOME FROM WORK AND HAD JUST TURNED ON MY STREET WHEN I HEARD A LOUD BANG AND MY CAR WOULD BARELY MORE. WHEN IT HAPPENED I THOUGHT THAT MY ENGINE HAD HIT THE GROUND. I LUCKILY WAS ONE HOUSE AWAY FROM HOME( I HAD JUST GOTTEN OFF THE EXPRESSWAY TRAVELING 70 MILES AN HOUR.) AS I LIMPED MY WAY INTO THE DRIVE WAY I THOUGHT THAT MAYBE I HAD A FLAT THE WAY THAT MY CAR WAS DRIVING. HOWEVER WHEN I GOT OUT OF THE CAR MY ENTIRE DRIVERS SIDE OF THE CAR WAS LESS THAN AN INCH FROM THE GROUND. AFTER HAVING IT TOWED TO A SHOP I WAS TOLD THAT MY STRUT (SPRING) HAD JUMPED OFF THE MOUNT. I WAS TOLD THERE WAS NOTHING WRONG WITH THE STRUT (SPRING) BUT THAT IT HAD JUMPED THE MOUNT. NEEDLESS TO SAY WHEN FORD WAS CONTACTED I WAS TOLD THAT THEY WERE NOT RESPONSIBLE. THIS IS VERY WRONG GIVEN THERE WAS EXTENTSIVE DAMAGE DONE TO THE CONTROL ARM AND IT PULLED THE TIE-ROD END OUT OF THE PASSENGER SIDE. THERE WERE NO ISSUES WITH THE FRONT END AND I FEEL THAT THE BRACKETS THAT WERE INSTALLED DUE TO THE RECALL MAY HAVE SHIFTED THE STRUT AND CAUSED THE DAMAGE. BUT FORD WOULD NOT HAVE ANYTHING TO DO WITH THE MATTER .

Mileage: 130,000

WE DROVE TO THE STORE AND REALIZED THAT OUR REAR TIRES WERE TILTED. WE WERE LOOKING AT IT AND A GUY THAT WORKED AT THE GARAGE NEXT DOOR CLIMBED UNDER AND TOLD US WHAT IT WAS. HE SAID THAT THE REAR AXLE WAS BROKEN, HE ALSO SAID THAT THERE HAD BEEN A RECALL ON THE VEHICLE. I CONTACTED OUR LOCAL FORD DEALER AND THE PERSON I SPOKE TO TOLD ME THAT I WAS COVERED BY THE RECALL AND THAT THEY WOULD SEND OUT A TOW TRUCK AND THE WOULD FIX IT. THE TOW TRUCK CAME AND A FEW HOURS LATER THE FORD DEALER CALLED AND SAID THAT I WAS NOT COVERED AND THE I WOULD HAVE TO PAY FOR THE TOW AND I WOULD HAVE TO TOW IT OFF OF THEIR LOT. THIS HAPPENED AFTER HE ALREADY TOLD ME THAT I WAS COVERED. I EVENTUALLY HAD TO GET A LOAN TO PAY FOR IT AND I COULDN'T EVEN AFFORD A NEW AXLE I HAD TO GET SOMEONE TO WELD IT BACK TOGETHER AND NOW EVERY COUPLE OF MONTHS IT BREAKS AGAIN. I AM NOW ON MY THIRD FIX. I WAS DOING RESEARCH ON THIS ON THE INTERNET AND I FOUND SOMETHING THAT SAID THAT PUERTO RICO WAS NOW COVERED IN THAT RECALL. I WAS TOLD THAT IT WAS JUST COLD WEATHER STATES. I LIVE IN CLEVELAND, OHIO. JUST BECAUSE MY CAR WAS NOT MADE HERE DOESN'T MEAN THAT I SHOULDN'T BE COVERED. I HAVE ALREADY HAD THE CONTROL ARM RECALL KIT PUT ON AND NOW I FOUND OUT THAT THERE WAS ANOTHER RECALL ON THE ELECTRICAL EQUIPMENT ALL OF MY ABS LIGHTS AND BREAK LIGHTS ARE ON. I REALLY NEED THIS TO BE FIXED PLEASE CHANGE THE RECALLS TO INCLUDE OTHER VEHICLES TOO. *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REVERSING AT UNKNOWN SPEEDS, HE HEARD AN ABNORMAL NOISE. UPON INSPECTION, IT WAS FOUND THAT THE REAR AXLE WAS FRACTURED AND THE FRONT SUB FRAME WAS COMPLETELY RUSTED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS: 11V030000 (STRUCTURE) AND 12V195000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES WERE CONFIRMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AXLE WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

Mileage: 110,000

BOUGHT THE 2003 WINDSTAR IN 04/26/ 2004 IT WAS A CERTIFIED PROGRAM CAR FROM A DEALER AND HAD MILEAGE OF 013335 WE HAVE HAD SEVERAL PROBLEMS WITH IT. FIRST THE REAR DOORS WILL CLOSE AND THEN REOPEN THE DEALER REPLACED THE SENSORS IN THE DOORS STILL HAVE THAT PROBLEM, SECOND THE BALL JOINTS NEED REPLACED, THIRD THE PASSENGER WINDOW WOULD NOT ROLL UP OR DOWN INTERMITTENTLY, FOURTH LIFT GATE DOOR AJAR LIGHT KEEPS COMING ON YOU GET OUT AND SHUT IT AND IT STILL IS ON NEXT TIME YOU OPEN AND CLOSE MAYBE A DAY OR TWO LATER IT WILL GO OFF, FIFTH THE ABS AND BRAKE LIGHTS ON DASH COME ON AND SIXTH THE PASSENGER DOOR AJAR LIGHT COMES ON AND WON'T GO OFF. THE SIDE DOORS AND THE WINDOW WAS NOTICED BEFORE THE WARRANTY WENT OUT SO WE BOUGHT THE EXTENDED WARRANTY. *TR

Mileage: 38,381

REAR AXLE COMPLETELY SNAPPED IN TWO. ALSO, THE VAN HAS THE ABS AND BRAKE LIGHTS ARE ON TOOK IN FOR A CODE READ AND NOTHING. THE ELECTRICAL ACTS VERY STRANGE MUSIC AND LIGHTS FADE IN AND OUT AND THE CRUISE CONTROL IS VERY JERKY. *TR

Mileage: 112,000

I WAS STARTING TO GET A CLUNKING NOISE FROM THE REAR END OF MY 2003 WINDSTAR MINIVAN WHICH CONTINUED TO BECOME WORSE. I TOOK THE VAN INTO A REPUTABLE SHOP TO HAVE IT CHECKED. I WITNESSED THE INSPECTION AND IT WAS DIFFICULT TO FIGURE OUT WHAT WAS WRONG BUT IT WAS DISCOVERED THAT CORROSION CAUSED CRACKS IN THE AXEL AND IT NEEDED TO BE REPLACED. THERE WAS A RECALL ON THE AXEL BUT WHEN I CONTACTED FORD (BOTH A DEALER A FORD RECALL INFORMATION LINE) I WAS TOLD MY IT WAS NOT VALID FOR MY. THE RECALL WAS FOR ISSUED FOR STATES THAT USE SALT AND I WHEN I BOUGHT THE VAN I LIVED IN OHIO BUT MOVED TO MIAMI FLORIDA IN MIAMI 2007 ( NOW IN CENTRAL FL) NO ROAD SALT BUT STILL A SALT ENVIRONMENT. THERE REPAIR WAS $663.00 AND I BELIEVE THAT THIS RECALL SHOULD EXTEND TO ALL VANS THAT HAVE THIS TYPE OF RISK WITH A REFUND DUE FROM FORD. *TR

Mileage: 135,000

FORD SAFETY RECALL 11S16 WAS TO REINFORCE OR REPLACE REAR AXLE TO ENSURE VEHICLE SAFETY. FORD INSTALLED BRACKETS THAT WERE EITHER INEFFECTIVE, IMPROPERLY INSTALLED, OR AXLE WAS ALREADY CRACKED WHEN INSTALLED. WHEN OWNER WAS INFORMED OF POSSIBLE CRACKS IN REAR AXLE APRIL 2013 FORD WAS IMMEDIATELY NOTIFIED AND FORDS RESPONSE IS THAT THERE ARE NO FACTORY WARRANTIES OR PROGRAMS IN EFFECT TO ASSIST WITH THIS ISSUE. THIS VEHICLE CURRENTLY HAS 110200 MILES ON IT. IT HAS BEEN DRIVEN 12,000 MILES SINCE THE RECALL. AT THE TIME OF THE SAFETY RECALL 11S16 REPAIRS THE OWNER HAD REQUESTED THAT FORD REPLACE THE AXLE INSTEAD OF INSTALLING BRACKETS, AND WAS WILLING TO CONTRIBUTE TOWARDS THE ADDITIONAL REPAIR COSTS. FORD REFUSED TO REPLACE THE AXLE, INSTALLING THE BRACKETS INSTEAD. SUBSEQUENTLY, FORD REPAIRS WERE INEFFECTIVE AND RESULTED IN CRACKS IN THE REAR AXLE. AS OF THIS DATE, FORD HAS TAKEN THE POSITION THAT THE REPAIRS TO THE VEHICLE ARE THE RESPONSIBILITY OF THE OWNER. THE OWNER DISAGREES AND IS REQUESTING THAT FORD BE REQUIRED TO LIVE UP TO THEIR AGREEMENT UNDER THE SAFETY RECALL 11S16, TO ENSURE THAT THE REAR AXLE OF SAID VEHICLE MEETS OR EXCEEDS SAFETY REQUIREMENTS. *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.

Mileage: 199,000

WE HAVE NOT BEEN PROPERLY INFORMED ABOUT ALL OF THE RECALLS OR OTHER ISSUES WITH OUR VEHICLE. THE VEHICLE DOES HAVE A LOT OF PROBLEMS FROM THE ELECTRICAL, STRUCTURE, ENGINE LIGHTS ARE ALWAYS THROWING CODES NEEDING A LOT OF SENSOR REPLACEMENTS AT OUR COST, THE RPMS SEEM TO RUN FAST SITTING AT A LIGHT(WE HAVE TO TURN OFF THE ENGINE AND THEN RESTART), AND THE ENGINE SEEMS TO RUN HOT, BRAKES, CRUISE CONTROL(CANNOT USE), TRACTION CONTROL(CANNOT USE), INTERIOR LIGHT ARE ALWAYS FLICKERING, PASSENGER WINDOWS(CANNOT USE) AND DOOR LOCKS(CANNOT USE), BOTH REAR WINDOWS(CANNOT USE), LEAKS FROM ROOF, REAR DOOR AND SLIDING DOORS, THE CRUISE CONTROL, BRAKE AND TRACTION CONTROL LIGHTS STAY ON WHILE DRIVING(WE WERE TOLD BY A DEALERSHIP THAT WE CAN STILL DRIVE THE VEHICLE, BUT WE WON'T HAVE ANTI-LOCK BRAKES.), THE AC IS ALWAYS HAVING TROUBLE STAYING CHARGED, THE AC/HEAT CONTROL SWITCHES HAVE MALFUNCTIONED(IT HAS TO BE SET AWAY FROM THE COLD AND THE SPEED TO 3/4 SPEED TO WORK RIGHT), THE BATTERY KEEPS LOSING CHARGE, THE BRAKE TAIL LIGHTS STAY ON DRAINING THE BATTERY AND HAD TO GET REPAIRED BY US BECAUSE THE DEALERSHIP COULD NOT LOCATE THE PROBLEM, DRIVER SEAT HAS MALFUNCTIONED(CANNOT USE PER DEALERSHIP'S REQUEST), CRUISE CONTROL AND TRACTION CONTROL DOES NOT WORK, SUSPENSION SEEMS TO HAVE A LOT OF SQUEAKS AND POPPING SOUNDS, ALTERNATOR AND STARTER HAD TO BE REPLACED SEVERAL TIMES, THE COIL PACKS NEED CONSTANT REPLACEMENTS, ALL SPARK PLUGS AND WIRES HAD TO BE REPLACED BEFORE THEIR TIME, CANNOT USE THE REAR WIPER BECAUSE IT GOES DOWN ONTO THE PAINT AND STARTS WIPING THE PAINT AND NOT THE REAR WINDOW, CONSTANTLY REPLACING EXTERIOR LIGHTS ALL AROUND, THE ENGINE CONSTANTLY CUTS OUT, WE TOLD THE DEALERSHIP FOR SEVERAL YEARS THAT THERE WAS AN ANTIFREEZE SMELL AND THEY COULD NOT LOCATE IT UNTIL 5-28-13, REPLACED BAD FRONT AND REAR AXLES ON 5/28/13 AND MANY OTHERS. 12K-18K TO REPAIR EVERYTHING. *TR

Mileage: 40,228

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE AXLE FRACTURED WHILE DRIVING 50 MPH. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 139,000. *TR

Mileage: 139,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, IT WAS FOUND THAT THE REAR AXLE WAS CORRODED AND FRACTURED. THE CONTACT ALSO MENTIONED THAT THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO STATED THAT THE ELECTRONIC CONTROL MODULE HAD FAILED. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTS ERRONEOUSLY ILLUMINATED INTERMITTENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 149,000.

Mileage: 149,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT FIFTEEN MONTHS AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION), THE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,328.

Mileage: 160,328

ABOUT MARCH OF 2012 MY 2003 FORD WIND STAR'S LOWER CONTROL ARM SEPARATED FROM THE SUB FRAME "ENGINE CRADLE". I TOOK MY VAN TO DEALER. THEY DID DO A REPAIR TO SUB FRAME, WHICH I DID NOT FIND SATISFACTORY, FORD CORP. HAD THEM CUT OFF WHAT WAS LEFT OF ANY DAMAGED BRACKETS AND CLAMP STEEL BRACKETS ONTO A SUB FRAME THAT IS ALREADY DAMAGED DUE TO HEAVY RUST AND CORROSION. NOW ABOUT ONE YEAR LATER "MARCH OF 2013" THE SWAY BAR MOUNT, WHICH IS PART OF THE SUB FRAME HAS RUSTED OUT. MAKING DRIVING VERY UNSAFE AND UNSTABLE. THIS PROBLEM SHOULD HAVE BEEN RECTIFIED WHEN THE RECALL WAS DONE IN 2012. I TOOK VAN BACK TO THE DEALER. THEY SENT PICTURES TO FORD CORP. FORD DID NOT APPROVE ANY REPAIRS TO SUB FRAME STATING THAT IT WAS NOT PART OF ORIGINAL RECALL. NOW HOW IS THAT POSSIBLE IF THE SUB FRAME AND SWAY BAR MOUNT ARE ALL ONE COMPONENT. IT'S ALL ONE WELDED PIECE OF STEEL. THERE IS NO FIX AT THIS TIME BUT TO REPLACE THE SUB FRAME. NOW IF THE SUB FRAME IS UNDER RECALL AND THE SWAY BAR MOUNT IS PART OF THE SUB FRAME, THEN I FEEL FORD SHOULD RECTIFY THE PROBLEM. I PLAN ON KEEPING MY FORD WIND STAR FOR A WHILE. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND REALLY NEEDS TO BE DEALT WITH. FORD SHOULD COVER THIS COMPONENT OR THEY GET AWAY WITH AN UNSATISFACTORY FIX AND I STILL HAVE TO PAY FOR A NEW SUB FRAME, WHICH WAS THE WHOLE ISSUE TO BEGIN WITH. *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE DEVELOPED A CRACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THE FAILURE AND ADVISED THAT THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V195000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000. *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, THE TECHNICIAN NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REAR AXLE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 91,453.

Mileage: 91,453

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE EXHIBITED TWO LARGE FRACTURES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V195000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

MECHANICS AT BIG MIKE NAUGHTON AURORA DENVER FORD, INC, AND PRIVATE MECHANIC DISCOVERED RUST AND CRACKS THROUGH OUT REAR AXLE. *TR

Mileage: 121,830

FIRST OF ALL THERE IS A SHORT LOCATED BY THE STEERING WHEEL AROUND THE AIR BAG. I THOUGHT IT WAS THE BATTERY SO I CHANGED IT AND A COUPLE OF DAYS LATER MY VAN WOULD NOT START. I TOOK IT TO THE FORD DEALER AND THEY COULDN'T FIND THE PROBLEM, SO I TOOK IT TO AN OLD MAN THAT JUST DID ELECTRICAL PROBLEMS ON AUTOMOBILES. HE SAID IT WAS A BAD WIRE IN THE STEERING COLUMN AND HE SAID TO REPAIR IT WOULD COST A LOT OF MONEY, SO HE BYPASSED SOME WIRES AND I HAVE NOT HAD ANY PROBLEMS SINCE, BUT WHEN YOU OPEN THE DRIVER SIDE DOOR, THE DOOR CHIMES, LIKE WHEN YOU LEAVE THE KEYS IN THE IGNITION. HE ONLY CHARGED ME $75. ALSO I WOULD BE DRIVING AND THE INTERIOR LIGHTS WOULD TURN ON AND OFF BY THEMSELVES. THIS HAS BEEN HAPPENING FOR A LONG TIME. ALSO THE ABS WARNING LIGHTS HAVE BEEN ON FOR A WHILE AND MY MECHANIC SAID IT IS A BAD ABS STEERING BOX. TO REPLACE IT WOULD COST AROUND $1000. I HAVE HAD ALSO THE HEAD GASKET REPLACED BECAUSE THE FORD DEALER COULD NOT FIND WHAT WAS WRONG WITH IT WHILE IT WAS STILL UNDER WARRANTY. IT WAS IDLING VERY ROUGH WHILE STOPPED AT A LIGHT, ALSO WHEN IN PARKED. IT COST ME ABOUT $600 TO REPLACE IT. I TOOK IT TO PEP BOYS AND THEY FOUND OUT WHAT WAS WRONG WITH IT. I ALSO HAD THE FUEL PUMP REPLACED, BECAUSE IT KEPT SHUTTING OFF WHILE AT THE GROCERY STORES AND HAD IT TOWED BY AAA 3 TIMES IN ABOUT A YEAR. BOTTOM LINE, I WILL NEVER BUY ANOTHER FORD VEHICLE WHILE I AM ALIVE. THEY ARE GOOD FOR THE FIRST COUPLE OF YEARS, THEN THEY START FAILING. SO SAD, BECAUSE I HAVE BEEN A FORD GUY FOR OVER 35 YEARS. *TR

BROUGHT THE CAR TO A REPAIR FACILITY TODAY TO DIAGNOSE A RECURRING FRONT END NOISE TODAY AND WAS SHOWN BY MECHANIC THAT BOTH FRONT COIL SPRINGS ARE SEVERELY RUSTED AND WERE SHEARED/BROKEN AND HAVE BEEN FOR QUITE SOME TIME, POSSIBLY AS LONG AS A YEAR. HE SAID THAT WE WERE VERY FORTUNATE THAT THE SPRINGS HADN'T SLIPPED AND PIERCED A TIRE; ESPECIALLY ON THE HIGHWAY. ANOTHER SERIOUS CONCERN IS THAT THE FORD DEALERSHIP TO WHICH WE NORMALLY BRING THE VEHICLE FOR SERVICE HAD AND HAD FAILED TO NOTICE THE BROKEN SPRINGS IN WHEN MOST RECENTLY THEY REPLACED MORE FRONT-END PARTS, SOME LINKS, 3.5 MONTHS AGO THAT WAS PART OF A SERIES OF RELATED REPAIR WORK IN THE EFFORT TO STOP THE ONGOING FRONT-END CLUNKING NOISE. AFTER THE NOISE FAILED TO GO AWAY AND AFTER THIS LATEST REPAIR BY FORD SERVICE, WE DECIDED TO GET A SECOND OPINION FROM DIFFERENT AUTO REPAIR FACILITY. THIS LATEST MECHANIC, NOT A FORD FACILITY, SAID THAT BROKEN COIL SPRINGS APPEAR TO BE A COMMON PROBLEM FOR THE FORD TAURUS AND MINI-VANS. *TR

Mileage: 91,007

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 12V195000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE REAR AXLE LATER BECAME CRACKED AND SEPARATED FROM THE VEHICLE (WHICH WAS REPLACED UNDER THE RECALL) DUE TO CORROSION. THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,081 AND THE CURRENT MILEAGE WAS 86,000.

Mileage: 66,081

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE SUB FRAME FRACTURED AND THE AXLE DISCONNECTED, CAUSING THE TRANSMISSION TO FAIL. THE VEHICLE WAS MERGED ONTO THE SHOULDER AND WAS NOT DRIVEABLE. THE VEHICLE WAS TOWED HOME AND THEN TO THE DEALER. THE DEALER STATED THAT THEY WOULD REPLACE THE SUB FRAME AND REAR AXLE, BUT NOT THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND STATED THE SAME THING. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). WHILE DRIVING OVER BUMPS IN THE ROAD, THE CONTACT HEARD NOISES BEING EMITTED FROM THE REAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

DRIVING 45 MPH WHEN SOMETHING SNAPPED UNDER FRONT OF THE VEHICLE LOST STEERING COMPLETELY HIT THE CURB GOT PUSHED BACK TO THE MIDDLE OF THE 4-LINE ROAD AND CAME TO A STOP VERY LUCKY. LATER FOUND OUT THAT LOWER SUBFRAME CONTROL ARM BROKE OF THE FRAME DUE TO RUST AND PULLED OUT AXLE SNAPPED SWAY BAR AND DAMAGED BALL JOINTS, TOWED IT TO A DEALER AND THEY ARE WILLING TO FIX FRAME BUT WANT ME TO PAY FOR ALL THE OTHER EXPENSE SWAY BAR, BALL JOINTS, TIRES, STEERING ARM TOTALING OVER A 1000 $. CAN NOT BELIEVE THAT FORD WOULD NOT AT LEAST REPLACE ALL NEEDED PART CONSIDERING THAT I MADE IT OUT ALIVE AND WITH OUT A CRUSH. AND ALL THIS AFTER THEY HAVE PERFORMED REAR AXLE REPAIR AND CHECKED THE FRONT AND WAS INFORMED THAT FRONT WAS SAFE A YEAR AGO .ABOUT 10,000 MILES AND A YEAR LATER I HAD THIS HAPPENED. THE VEHICLE HAS 74,000 MILES ONLY. *TR

Mileage: 74,500

WHILE DRIVING MY FORD WINDSTAR 2003 MINIVAN THE REAR AXLE BEAM CRACKED. THE BACK OF THE VEHICLE DROPPED DOWN, AND I HAD DIFFICULTY CONTROLLING THE VEHICLE TO GET TO THE SIDE OF THE ROAD. VEHICLE WAS NOT DRIVEABLE AND HAD TO BE TOWED. I WAS DRIVING AT NORMAL SPEEDS OF 20 MPH. A CRACKING OF THE REAR AXLE BEAM POSED A SIGNIFICANT SAFETY THREAT TO MYSELF, AND FAMILY. *TT

Mileage: 90,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE PARKED AT AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS THE TECHNICIAN NOTICED FLUID LEAKING NEAR THE FRONT DRIVE SIDE TIRE AND STATED IT WAS COMING FROM A FRACTURE IN THE FRONT AXLE. THE TECHNICIAN STATED THAT AN AXLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THE FRONT RIGHT WHEEL FRACTURED WHEN ATTEMPTING TO MAKE A LEFT TURN. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 74,000. UPDATED 10/03/11 *BF UPDATED 3/28/12 *CN

Mileage: 74,000

OUR 2003 FORD MINIVAN PASSED FRONT SUBFRAME INSPECTION AND "CLEANING" ON 3/14/2011 WHEN VEHICLE WAS IN FOR REAR AXLE RECALL REPAIRS. IT WAS TAKEN BACK TO THE DEALERSHIP FOR FRONT SUBFRAME RECALL ON 7/11/2011 AND RECALL REPAIRS WERE MADE. IN ADDITION, OTHER REPAIRS WERE SOLD TO US AFTER A THOROUGH INSPECTION BY MECHANIC. NINE DAYS LATER, WHILE DRIVING ON THE HIGHWAY, A CLUNK NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. ON 8/1/11, THE DEALERSHIP MECHANIC FOUND A BROKEN RIGHT SWAY BAR DUE TO EXCESSIVE RUST AT THE SUBFRAME ATTACHMENT. SERVICE MANAGER WAS TOLD BY FORD THAT THIS FAILURE IS UNRELATED TO THE RECALL ISSUE AND THAT SUBFRAME REPLACEMENT WOULD NOT BE PROVIDED BY FORD. WE THEN HAD THE MINI VAN PUT UP ON A LIFT AT AN INDEPENDENT GARAGE WHERE REPAIR OF SUBFRAME WAS OBSERVED AND PICTURES WERE TAKEN OF THE SUBFRAME WHICH WAS LITERALLY SEPARATED INTO SHEETS OF RUST UNDER THE REPAIR BRACKETS. ANY FORCE TO PUT BOLTS INTO THE REPAIR BRACKETS COULD EASILY HAVE HASTENED THE CORRODED SWAY BAR FAILURE. WE WERE TOLD THE MINI VAN IS SAFE TO DRIVE EVEN WITHOUT REPAIR, HOWEVER, WE HAVE NO CONFIDENCE IN THAT AND LIVE IN AN AREA WHERE THERE ARE LOTS OF SMALL CHILDREN, JOGGERS AND PEDESTRIANS. WE GREATLY FEAR THAT ANY FURTHER FAILURE IN THE FRONT END COULD RESULT IN SERIOUS INJURY OR DEATH TO SOMEONE. VEHICLE HAS 84,000 MILES. FORD DENIES ANY ASSISTANCE OR RESPONSIBILITY FOR OUR ISSUE.

Mileage: 84,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS: 10V385000( SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE VEHICLE WAS LATER TAKEN FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE BRACKETS THAT WERE INSTALLED ON THE VEHICLE FROM THE RECALL WERE NOT STEADY AND UNSAFE. THE MANUFACTURER WAS NOT CONTACTED NOR WAS THE VEHICLE FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.

Mileage: 82,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REPLACING THE EXHAUST HANGER, SHE NOTICED THE REAR AXLE WAS CRACKED IN THREE DIFFERENT PLACES DUE TO CORROSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 122,000.

Mileage: 122,000

FORD WINDSTAR. DEALER STATED THE LEFT REAR AXLE CRACKED AND THE FRONT SUB FRAME BRACKETS WERE DEFECTIVE. DEALER KEPT VAN ON THEIR PREMISES. NO DATE GIVEN FOR POSSIBLE REPAIR. THE VAN HAD EXTENSIVE REPAIRS ON 12/08/10 BUT NO MENTION OF RECALL AND POSSIBLE DANGEROUS CONDITION ADVISED BY DEALER TO OWNER. UPDATED 06/08/11 *BF

Mileage: 92,773

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD, ABNORMAL CREAKING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A SECOND REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE REAR AXLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE CURRENT MILEAGE WAS APPROXIMATELY 125,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

SAFETY RECALLS CONCERNS: 09V399000, 10V38500, 11V030000. RECALL ON # 10V385000 WAS REPAIRED BUT STILL HAVING A PROBLEM WITH THE REPAIR HAVE TAKEN BACK THREE TIMES THEY COULDN'T FIND ANYTHING, BUT THERE IS STILL A PROBLEM IT MAKES A POPPING NOISE WHEN VEHICLE SHIFTS. RECALL ON #11V030000 WAS NOT REPAIRED, TOOK IN FOR INSPECTION TO FORD THEY SAID AS LONG AS I WAS IN ALABAMA I NOTHING TO BE CONCERN ABOUT, THE RECALL NOTICE STATED IF THE VEHICLE PASSED INSPECTION THE DEALER IS AUTHORIZED TO COMPLETE REINFORCEMENT, MY VEHICLE PASSED INSPECTION BUT NO REPAIR WAS MADE.RECALL ON 09V399000 I HAVE TALK WITH THEM SEVERAL TIMES THEY INFORMED ME THERE WAS NO RECALL FOR THIS VEHICLE FOR THAT RECALL . *TR

Mileage: 156,753

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER CONDITIONS WHEN THE CONTACT DROVE OVER A HIGH WATER SPOT AND THE VEHICLE HYDROPLANED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND THE VEHICLE SWERVED OFF THE HIGHWAY AND CAUSED DAMAGE TO THE REAR PASSENGER TIRE AND WHEEL. THE VEHICLE WAS TAKEN TO THE LOCAL REPAIR SHOP FOR THE FAILURE WHERE THE CONTACT WAS ADVISED THAT THE REAR AXLE WAS CRACKED DUE TO CORROSION AND CONTRIBUTED THE TIRE AND WHEEL FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR: AXLE:NON-POWERED AXLE ASSEMBLY) AND CALLED THE MANUFACTURER BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 103,000.

Mileage: 103,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STARTED THE VEHICLE AND SHIFTED INTO THE DRIVE POSITION. THE VEHICLE FAILED TO ACCELERATE AND IT WAS TOWED TO A LOCAL AUTO SHOP WHERE THEY DETECTED THAT THE FRONT PASSENGER'S SIDE COIL SPRING FRACTURED. THE CONTACT STATED THAT ONE YEAR AGO THE FRONT DRIVER'S SIDE COIL SPRING WAS REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS UNAVAILABLE.

Mileage: 125,000

DEALER PERFORMED REAR AXLE SAFETY RECALL. "VEHICLE PASSED SUB FRAME INSPECTION". THE VEHICLE'S FRONT SUB FRAME WHERE IT ATTACHES TO THE CHASSIS ON THE LEFT SIDE IS RUSTED THROUGH. I HAVE PICTURES.

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO THE PERFORMANCE OF THE FORD MOTOR COMPANY AND TWO SAFETY RECALLS *TGW THE CONSUMER STATED THE INSPECTIONS AND REPAIRS WERE NOT CONDUCTED IN A TIMELY, EFFICIENT, AND RESPONSIBLE MANNER. THE CONSUMER STATED WHEN HE FINALLY RECEIVED AN APPOINTMENT FOR THE AXLE INSPECTION, IT WAS DETERMINED THE AXLE WAS CRACKED IN THREE PLACES. THE DEALER DID NOT HAVE THE REPLACEMENT PARTS AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE, AND THEREFORE, IT WAS LEFT AT THE DEALER FOR OVER A MONTH. THE CONSUMER STATED HE THEN RECEIVED ANOTHER RECALL RELATING TO THE SUBFRAME. THE CONSUMER CONTACTED THE DEALER REGARDING THE SECOND RECALL AND WAS INFORMED THEY WERE AWARE OF IT AND HE WOULD BE CONTACTED WHEN THE REPAIRS FOR THE SECOND RECALL HAD BEEN COMPLETED. THE CONSUMER RECEIVED A VOICE MAIL FROM THE DEALER STATING THE PARTS FOR THE AXLE HAD ARRIVED. HOWEVER, IT WAS DISCOVERED THE ENGINE HAD AN OIL LEAK, THE SWAY BAR LINK WAS BROKEN IN THE FRONT, THE RIGHT FRONT TIRE WAS BADLY WORN ON THE INSIDE AND THE LEFT REAR SHOCK WAS COMPLETELY BLOWN OUT. *JB

2003 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO THE PERFORMANCE OF THE FORD MOTOR COMPANY AND TWO SAFETY RECALLS *TGW THE CONSUMER STATED THE INSPECTIONS AND REPAIRS WERE NOT CONDUCTED IN A TIMELY, EFFICIENT, AND RESPONSIBLE MANNER. THE CONSUMER STATED WHEN HE FINALLY RECEIVED AN APPOINTMENT FOR THE AXLE INSPECTION, IT WAS DETERMINED THE AXLE WAS CRACKED IN THREE PLACES. THE DEALER DID NOT HAVE THE REPLACEMENT PARTS AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE, AND THEREFORE, IT WAS LEFT AT THE DEALER FOR OVER A MONTH. THE CONSUMER STATED HE THEN RECEIVED ANOTHER RECALL RELATING TO THE SUBFRAME. THE CONSUMER CONTACTED THE DEALER REGARDING THE SECOND RECALL AND WAS INFORMED THEY WERE AWARE OF IT AND HE WOULD BE CONTACTED WHEN THE REPAIRS FOR THE SECOND RECALL HAD BEEN COMPLETED. THE CONSUMER RECEIVED A VOICE MAIL FROM THE DEALER STATING THE PARTS FOR THE AXLE HAD ARRIVED. HOWEVER, IT WAS DISCOVERED THE ENGINE HAD AN OIL LEAK, THE SWAY BAR LINK WAS BROKEN IN THE FRONT, THE RIGHT FRONT TIRE WAS BADLY WORN ON THE INSIDE AND THE LEFT REAR SHOCK WAS COMPLETELY BLOWN OUT. *JB

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS COVERED WITH RUST AND SHAKING VIOLENTLY WHILE DRIVING. THE BRAKE PEDAL ALSO EXTENDED TO THE FLOORBOARD WHEN IT WAS ENGAGED. ALL OF THE GAUGES ON THE INSTRUMENT PANEL FELL BELOW ZERO, THE BRAKE LIGHT ILLUMINATED WHILE ALL OF THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO SHUT ON AND OFF. THE REAR AXLE WAS CRACKED ON EACH END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADDED TWO PLATES ON EACH SIDE OF THE AXLE. THE CONTACT REFERENCED RECALL 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) & RECALL 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) BUT WAS CONCERNED WITH THE REMEDIES AND STATED THAT THEY WERE INADEQUATE. THE CONTACT ASKED THE DEALER IF THEY COULD GUARANTEE THAT THE AXLE WOULD NOT BREAK WITH THE TWO PLATES BUT RECEIVED NO GUARANTEE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 127,000. THE FAILURE MILEAGE WAS UNKNOWN.

FORD WINDSTAR THAT HAS HAD 2 RECALLS FOR FRONT AND REAR AXLES. INTERIOR LIGHTS FLASH ON AND OFF RANDOMLY WHILE DRIVING. DOORS LOCK AND UNLOCK RANDOMLY WHILE DRIVING. VERY DISTRACTING AND DANGEROUS! *TR

Mileage: 92,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE INNER CONTROL ARM ON THE STEERING WHEEL FELL APART. THE VEHICLE WAS UNCONTROLLABLE AND THE LEFT DRIVERS SIDE TIRE TURNED OUTWARD BUT THE RIGHT PASSENGER SIDE TIRE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHO WILL INSPECT IT AND REPLACE THE INNER CONTROL ARM. THERE WAS NO WARRANTY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 11V030000(STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) AND 10V385000(SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). SHE TOOK HER VEHICLE INTO THE DEALER NOVEMBER OF 2010 FOR BOTH RECALLS AND THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 10V385000 (SUSPENSION: REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS). THE CONTACT STATED THAT THE MANUFACTURER AND DEALER WERE NOT PROPERLY INSPECTING OR HANDLING THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.

Mileage: 200,000

2003 FORD WINDSTAR REAR CONTROL ARM RUSTED. DURING THE WEEK OF 01/24/11, OUR WINDSTAR WAS TAKEN IN FOR A REAR CONTROL ARM FAILURE. THE UNIT WAS RUSTED AND BASED ON THE RECALLS OF THE REAR AXEL AND NOW THE FRONT CONTROL ARMS, I AM CONCERNED THIS SHOULD BE REVIEWED AS WELL. THE TOTAL FAILURE OF THIS PART WAS CAUSING THE BROKEN SECTIONS TO RUB AGAINST THE FUEL TANK WHEN GOING OVER BUMPS AND TURNS. *TR

Mileage: 79,000

TL* THE CONTACT OWNS 2003 FORD WINDSTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY) AND STATED THAT HE WAS NOT COMFORTABLE WITH THE RECALL REMEDY OFFERED. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE CONTACT WAS TOLD THAT HIS VEHICLE WAS NOT AFFECTED BY THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER SHOULD REPLACE THE ENTIRE AXLE. THE CURRENT MILEAGE WAS 95,000.

Mileage: 95,000

THE FRONT SUSPENSION ON THE DRIVER'S SIDE COLLAPSED WHILE WE WERE DRIVING. THE WHEEL WELL ENDED UP RIGHT ON TOP OF THE TIRE AND WE GROUND TO A HALT.

Mileage: 98,000

2003 FORD WINDSTAR. CONSUMER STATES DISCONTENT WITH THE WAY RECALL FOR THE CRACKED REAR AXLE WAS HANDLED. *KB THE DEALER INSPECTED THE VEHICLE AND IT WAS DETERMINED THERE WAS A CRACK IN THE REAR AXLE. HOWEVER, THE CONSUMER WAS INFORMED THE VEHICLE MAY NOT BE REPAIRED FOR 120 DAYS DUE TO THE PART NOT BEING AVAILABLE. THE ABS HAD TO BE REPLACED. *JB

NOTIFIED BY FORD MOTOR CO. ABOUT A VOLUNTEER RECALL FOR THE INSPECTION AND REPAIR OR REPLACEMENT OF THE REAR AXLE FOR MY 2003 FORD WINDSTAR. DEALER FOUND NO CRACKS AND APPLIED ANTICORROSIVE MATERIAL AND REINFORCMENT BRACKETS. I BELIEVE THAT IT'S POOR DESIGN IS THE SOLE REASON FOR IT'S FAILURE AND THIS "TEMP" FIX IS ONLY PUTTING OF THE INEVITABLE. FORD SHOULD BE MANDATING THAT ALL WINDSTAR'S AFFECTED ON THE ROAD SHOULD HAVE AN AXLE REPLACEMENT FREE OF CHARGE. *LN

Mileage: 76,765

2003 FORD WINDSTAR. CONSUMER WRITES REGARDING RECALL NOTICE *TGW THE REAR AXLE FAILED, PRIOR TO THE RECALL NOTIFICATION. *JB

ELECTRICAL PROBLEMS THAT REQUIRED THE REPLACEMENT OF THE MAIN ELECTRICAL HARNESS 3 TIMES, WHICH WERE UNDER WARRANTY. THE INTERIOR LIGHTS CONTINUE TO FLASH AND FLICKER TO THIS DAY, BOTH DAY AND NIGHT, CREATING A HAZARD TO SAFE OPERATION OF THE VEHICLE. THERE ARE ALSO FALSE ALEERTS OF THE TIRE WARNING SYSTEM, AND OTHER INTERMITTANT ELECTRICAL PROBLEMS IN THE VEHICLE. THERE IS ALSO A NOISE COMING FROM THE FRONT END, WHICH IS IN THE AREA OF THE SUB FRAME ASSEMBLY.

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE CONTACT NOTIFIED FOUR DIFFERENT DEALERS REGARDING THE RECALL AND THEY WERE UNABLE TO INSPECT OR REPAIR THE VEHICLE UNDER THE RECALL FOR A PERIOD OF THREE MONTHS DUE TO THE PART UNAVAILABILITY. THERE WAS NO FAILURE MILEAGE. UPDATED 02/11/11 *BF UPDATED 12/05/2011 *LN

WHILE ACCELERATING FROM A STOP LIGHT, STEERING CONTROL WAS COMPLETELY LOST AT APPROXIMATELY 35MPH. THE VEHICLE TURNED TO THE LEFT, THEN RIGHT, AND RAN OFF THE RIGHT SIDE OF THE ROAD. IT WOULD NOT MOVE IN EITHER FORWARD OR REVERSE. FRONT WHEELS WERE POINTED IN DIFFERENT DIRECTIONS. THE RIGHT FRONT LOWER CONTROL ARM HAD BROKEN AWAY FROM THE FRAME, AND THE RIGHT FRONT HALF-SHAFT HAD PULLED OUT OF THE TRANSAXLE. THE VEHICLE WAS TOWED TO A NEARBY FORD DEALER. AS OF DECEMBER 6, THE DEALER HAS NOT YET INVESTIGATED THE VEHICLE. *TR

Mileage: 34,600

I OWN A 2003 FORD WINDSTAR SE THAT HAS SERIOUS CORROSION WHERE THE PASSENGER SIDE FRONT CONTROL ARM BOLTS INTO THE FRAME. IT HAS NOT FAILED COMPLETELY, BUT I FEEL I SHOULD NOT BE RESPONSIBLE FOR THE COST OF THIS REPAIR. *TR

Mileage: 165,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, HE HEARD A LOUD NOISE AND THE FRONT END DROPPED THE RIGHT CONTROL ARM WHICH SEPARATED FROM THE FRONT SUBFRAME. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUBFRAME CORROSION WAS THE CAUSE OF THE FAILURE AND COULD BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.

Mileage: 55,000

WHILE I WAS DRIVING I HEARD A WEIRD SOUND AND AFTER I CROSSED TRAIN RAILS THE REAR AXEL GOT FRACTURE. *TR

Mileage: 140,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT RECEIVED A RECALL NOTIFICATION ASSOCIATED WITH THE REAR AXLE UNDER THE MANUFACTURER VOLUNTARY RECALL NUMBER 10S13. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL 2011. THE CONTACT WAS DISPLEASED TO KNOW THE MANUFACTURER WOULD NOT PROVIDE A REPLACEMENT LOANER VEHICLE EQUAL TO THE OWNER'S VEHICLE DURING THE RECALL REMEDY REPAIR. THE VIN WAS UNAVAILABLE. THERE WAS NO FAILURE MILEAGE.

2003 FORD WINDSTAR WAS BROUGHT IN TO DEALER FOR HEAT PROBLEM AND VEHICLE WAS DETAINED DUE TO RECALL. DID NOT GET ANY INFORMATION VIA MAIL REGARDING THIS RECALL. *TR

Mileage: 100,440

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT A FEW YEARS AGO, SHE NOTICED A CRACK IN THE REAR AXLE. THE CRACK HAD PROGRESSED AND THE VEHICLE WAS NOT LONGER ABLE TO BE DRIVE. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 256,000.

Mileage: 100,000

SIT DOWN, GET A COFFEE, BECAUSE YOU WILL BE READING A BOOK. I PURCHASED A 2003 FORD WINDSTAR, WITH 20,000 MILES, IN 2005. I'VE HAD NOTHING BUT MAJOR PROBLEMS. IN 12/2008 WITH 87,205 MILES THE TRANSMISSION WENT,THAT WAS 2013.00 , THEN IN 3-2009 CHECK ENGINE LIGHT, HAD TO REPLACE GASKETS, THAT COST 500.00,. THEN IN 10/15/2010 I HAD TO BRING VAN IN FOR DIFFERENT SENSORS, AND ABS LIGHT, AND EMERGENCY BRAKE LIGHT KEPT COMING ON. THAT WAS . THAT WAS 232.00. THEN ON 10/19/2010 BROUGHT VAN IN TO THE FORD DEALER, BECAUSE NONE OF MY GAUGES WORK, LETTING ME KNOW HOW FAST I'M GOING, OR HOW MUCH GAS I HAVE. THEY SAY IT IS THE GAUGE CLUSTER, THAT'S 500.00 ALONE NOT INCLUDING LABOR, THEY INFORM ME I HAVE A HOLE IN THE LEFT REAR AXLE, AND I HAVE TO LEAVE THE VAN THERE, AND I MAY ALSO NEED A NEW ALTERNATOR, AND IT MAY TAKES WEEKS FOR THE PART TO COME IN. THAT'S NOT INCLUDING OTHER MINER REPAIRS ALONG THE WAY. THE BEST PART OF ALL. I STILL HAVE 6 PAYMENTS LEFT. WHAT RIGHTS DO I HAVE? I CAN'T BELIEVE ALL THE MAJOR ISSUES. THEY SHOULD TAKE THIS VAN, AND GIVE ME A DIFFERENT ONE. NOT A FORD. I TOLD YOU, THAT YOU WERE READING A BOOK. *TR

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 5 MPH, THE CONTACT HEARD A NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RACK IN THE RIGHT AND LEFT SIDE OF THE REAR AXLE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY) AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,537.

Mileage: 75,537

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT HE NOTICED THAT THE REAR AXLE WAS CRACKING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT STATED THAT THE VEHICLE WAS INOPERATIVE AND UNABLE TO BE USED BECAUSE THE CRACK WAS FIVE INCHES AROUND THE AXLE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 10V385000 (SUSPENSION: REAR:AXLE: NONPOWERED AXLE ASSEMBLY). THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

Mileage: 27,000

I HAVE A CRACKED REAR AXLE ON MY 2003 FORD WINDSTAR. IT FALLS JUST OUTSIDE THE DATES FOR THE CURRENT RECALL ON WINDSTARS WITH CRACKED/BROKEN AXLES, AND FORD REFUSES TO HELP ME. *TR

Mileage: 99,348

2003 FORD WINDSTAR THE SIDE DOORS HAVE NOT WORKED RIGHT FROM THE TIME WE BOUGHT THIS VAN. TOOK IT BACK TO DEALER, SAID IT'S CONTACTS ARE DIRTY. STILL DIDN'T FIX DOORS THEY DON'T WORK RIGHT TO THIS DAY NOW THE ABS BRAKE LIGHT KEEPS COMING ON! THE REAR AXEL ARE CRACKING AND RECALLED. THE WINDSTAR SHOULD BE RECALLED COMPLETE! *TR

MY DAUGHTER OWNS A 2003 FORD WINDSTAR MINIVAN. AFTER HEARING ABOUT THE RECALL OF THESE VEHICLE, WE LOOKED AT HER REAR AXLE AND NOTICED A LARGE CRACK. WHEN WE BROUGHT IT TO A LOCAL FORD DEALER IN HANOVER MASSACHUSETTS WE WERE TOLD THE VIN # FOR HER VAN WAS NOT ON THE RECALL LIST. WHEN WE TOLD THEM THERE WAS INDEED A CRACK IN THE AXLE THEY SAID WE WOULD HAVE TO PAY FOR IT TO BE REPAIRED. WE CONTACTED FORD MOTOR COMPANY WHO SAID MY DAUGHTER'S VEHICLE WAS MANUFACTURED IN MAY 2003 AND THE RECALL ONLY COVERED MINIVANS MADE UP THROUGH FEBRUARY OF 2003. WE ARE NOT CONVINCED THAT THE AXLE IN HER VAN IS NOT THE SAME ONES USED IN THE CARS MADE UP THROUGH FEBRUARY. FORD SAID THEY WILL NOT FIX IT. MY DAUGHTER HAS A 2YEAR OLD AND A 4 YEAR OLD AND WE LENT HER ONE OF OUR CARS TO USE BECAUSE WE ARE SO WORRIED ABOUT THE SAFETY OF OUR GRANDCHILDREN. I CANNOT BELIEVE THAT FORD WILL NOT OWN UP TO THIS FAULTY AXLE AND REPAIR IT. PLEASE HELP IF YOU CAN AND LET ME KNOW IF YOU AGREE WITH US THAT FORD SHOULD BE HELD RESPONSIBLE. MY DAUGHTER WORKS SO HARD AND DOES NOT HAVE THE MEANS FOR AN EXPENSIVE REPAIR. SHE HAD TO FIX THE TRANSMISSION NOT LONG AGO TO THE TUNE OF $2000.00. THIS CAR HAS BEEN NOTHING BUT A PROBLEM AND THE PROBLEMS CONTINUE. WE ARE FILING THIS COMPLAINT, NOT BECAUSE OF AN INCIDENT, BUT TO PREVENT ONE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. UPDATED IVOQ 09/27/10 *TR

Mileage: 106,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE STRUTS ON THE FRONT RIGHT END OF THE VEHICLE WERE COVERED WITH RUST AND CAUSED THE RIGHT FRONT END OF THE VEHICLE TO COLLAPSE. THE CONTACT LOST CONTROL OF THE STEERING WHEEL WHILE DRIVING ON THE HIGHWAY; THE FRONT PASSENGER SIDE TIRE TURNED TO THE RIGHT WHEN THE CONTACT MADE A LEFT TURN. THE CV JOINT AND STRUT WERE DAMAGED BY RUST, THEY FELL OFF OF THE FRAME AND DETACHED FROM THE AXLE. THE CONTACT IS A SERVICE MECHANIC AND OBSERVED LAYERS OF RUST UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 156000.

Mileage: 156,000

THE RIGHT FRONT SUB FRAME ON MY 2003 WINDSTAR CORRODED CAUSING THE LOWER CONTROL ARM TO SEPARATE AND WHEEL TO PULL OUT. LOST STEERING. ALSO AXLES SHAFT PULLED FROM TRANSMISSION AND FLUID RAN OUT. FORTUNATELY AT SLOW SPEED SO NO ACCIDENT, BUT WHAT IF I WERE ON A FREEWAY RUNNING FAST? *TR

Mileage: 208,000

I HAVE A 2003 FORD WINDSTAR. IN APRIL 2010 MY REAR AXLE SUDDENLY BROKE. I PAID A SMALL FORTUNE TO TOW AND FIX THE PROBLEM. IN JULY MY FRONT AXLE SUDDENLY BROKE LEAVING ME WITH ANOTHER LARGE TOWING AND REPAIR CHARGE. AND NOW THE CAR JUST DOESN'T DRIVE NICE AND MY TRACTION AND BRAKE WARNINGS HAVE BEEN LIGHTING UP ON MY DASHBOARD. *TR

Mileage: 115,000

2003 FORD WINDSTAR XL WAS TAKEN INTO A FORD DEALERSHIP , THE REAR AXEL WAS CRACKED IN FOUR PLACES AND CONCERNED UNSAFE TO DRIVE. IT HAS 57,000 MILES ON IT. I AM 79 YEARS OLD . THE VAN IS GARAGED KEPT . THE VAN WAS BOUGHT FOR MY HUSBAND TO GET AROUND AS HE WAS IN WHEELCHAIR. NOW DECEASED 5 YEARS. *TR

Mileage: 57,000

2003 FORD WINDSTAR - REAR AXLE BEAM BROKE IN HALF. *TR

Mileage: 110,000

2003 FORD WINDSTAR REAR AXLE HAS A LARGE CRACK ABOUT A FOOT FROM THE DRIVERS SIDE. *TR

Mileage: 78,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING AT 30 MPH, THE REAR TIRES BEGAN ABNORMALLY TILTING INWARD. THE CONTACT MOVED OFF THE ROADWAY AND FOUND THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 110,306. UPDATED 10/13/10*BF THE CONSUMER STATED HE HEARD UNUSUAL NOISES COMING FROM THE VEHICLE AND SOON DISCOVERED THE REAR TIRES WERE TILTED IN AT THE TOP. HE DISCOVERED THE AXLE WAS 3/4 CRACKED THROUGH. THE VEHICLE WAS TOWED TO A REPAIR SHOP. UPDATED 10/14/10*JB

Mileage: 110,306

DRIVING OUT OF PARKING LOT ONTO THE ROAD, MY REAR AXLE BROKE IN TWO. HAD JUST HAD IT AT FORD FOR FRONT TIRE RODS, ROTATION OF TIRES AND ALIGNMENT. I ASKED THEM TO LOOK IT OVER BECAUSE I WAS GOING ON VACATION. UPDATED IVOQ 11/03/10 *TR THE CONSUMER WAS INFORMED HER VEHICLE WAS NOT INCLUDED IN THE RECALL, BECAUSE HER VEHICLE WAS MANUFACTURED AFTER THE RECALL CUT-OFF DATE. UPDATED IVOQ 02/01/11. *JB

Mileage: 139,000

I OWN A 2003 FORD WINDSTAR & THE REAR AXLE BROKE IN TWO WHILE DRIVING. I HAVE TAKEN IT TO A FORD DEALERSHIP TO HAVE IT REPAIRED. JUST 3 WEEKS BEFORE I HAD IT AT THAT SAME DEALERSHIP FOR SERVICE & THEY CHARGED ME TO "SHIM" THE REAR WHEELS AS THEY SAID IT WOULDN'T ALIGN PROPERLY. *TR

Mileage: 111,000

2003 FORD WINDSTAR LX SPORT WITH APPROX 102000 MILES - REAR AXLE SNAPPED WHILE ON I-95. PULLED OVER TO SIDE OF ROAD BECAUSE I NOTICED AN ISSUE WITH THE VEHICLE. NOTICED CRACKED REAR AXLE WHILE ON FLATBED OF TOW TRUCK. IT APPEARED TO HAVE BEEN RUSTED THROUGH FROM THE INSIDE, AS THERE WAS NO EVIDENCE OF RUSTING ON THE EXTERIOR OF THE REAR AXLE. *TR

Mileage: 102,500

2003 FORD WINDSTAR SEL JUST NOTICED I HAVE A NEAR COMPLETE CRACKED REAR AXLE, ON THE DRIVERS SIDE, AND THE REAR DRIVER SIDE WHEEL IS ANGLED IN. *TR

Mileage: 59,490

DISCOVERED 20" CRACK IN REAR AXLE ASSEMBLY OF MY 2003 FORD WINDSTAR. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 5-10 MPH MAKING A LEFT TURN AND HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. IMMEDIATELY, THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. THE REAR TIRES WERE POSITIONED OUTWARDLY WITH A DETACHMENT OF THE REAR AXLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS WAITING ON A REPAIR ESTIMATE FROM THE AUTHORIZED DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

REAR AXLE SNAPPED AND BROKE APART. *TR

Mileage: 86,696

I HAVE A FORD 2003 WINDSTAR, 83,000 MILES , MY CAR'S REAR AXEL BEAM BROKE IN THE MIDDLE OF THE ROAD, IT COST ME TO REPAIR IT $497 FOR THE PART AND $275 FOR LABOR. *TR

Mileage: 83,000

DRIVING ON SMOOTH ROAD WHEN REAR AXEL SNAPPED AND BROKE IN 2 ON 2003 FORD WINDSTAR. HAD CAR TOWED AND IS IN TO REPLACE AXEL. CHECKED ON CARCOMPLAINTS.COM AND THERE WERE 44 INSTANCES OF THE REAR AXEL ON FORD WINDSTARS BREAKING IN THE SAME PLACE. *TR

Mileage: 110,000

ABS BRAKES LIGHT PROBLEM FORD WINDSTAR 20003 AIR BRAKES PROBLEM ,CRUISE CONTROL PROBLEM SUSPENSION PROBLEM. *TR

Mileage: 96,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE VEHICLE ACCELERATED WITHOUT WARNING IMMEDIATELY AFTER HE APPROACHED A TRAFFIC LIGHT. THE FRONT COIL SPRINGS ON THE DRIVERS SIDE ALSO BROKE WHICH CAUSED THE COIL SPRINGS TO PIERCE THE TIRE AND THE FRONT END OF THE VEHICLE FELL ON THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY AND THE MECHANIC REPLACED THE TIRES AND THE COIL SPRINGS FOR OVER $800. THE CONTACT SUSPECTS THAT THE FAILURE WAS CAUSED BY THE CRUISE CONTROL. THE DEALER DIDN'T AGREE THAT THE CRUISE CONTROL CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY HAVE NOT RESPONDED. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

2003 FORD WINDSTAR SE BRAKE AND ABS LIGHTS ON INTERMITTENTLY. THE FOLLOWING CODES ARE PRESENT: C1226;C1235;C1185;C1198;C1194;C1254;C1246;C1250; AND C1242. THE MECHANIC SAID IT APPEARS THE ABS CONTROL MODULE IS GOING BAD OR IS BAD AT A COST OF $700. I REPLACED BOTH ROTORS, DRUMS , RIGHT WHEEL BEARING, LEFT INNER TIE ROD AND MY BRAKES WORK JUST FINE. THE LIGHTS COMING ON ARE AN ANNOYANCE AND COULD POSSIBLY CAUSE A FIRE?? *TR

Mileage: 124,000

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 30MPH THE FRONT DRIVER SIDE OF THE VEHICLE DROPPED ON THE GROUND DUE WHICH CAUSED THE FRONT COIL SPRING TO PUNCTURE THE DRIVER SIDE TIRE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGE WAS 76000.

Mileage: 76,000

MY WIFE WAS DRIVING IN A PARKING LOT WITH THE KIDS AND THE FRONT RIGHT STRUT SPRING ON OUR 2003 WINDSTAR CRACKED IN TWO. IT BROKE THE STABILIZER END LINK AND THE STRUT BEARING PLATE. THE BROKEN SPRING RUBBED THE TIRE, BUT DIDN'T PUNCTURE IT. THE RECALL FOR THIS PROBLEM DOESN'T APPLY TO THIS MODEL YEAR AND IT STATES THE CAUSE IS CORROSION. I AM A LICENSED AUTOBODY TECHNICIAN AND UPON REMOVAL OF THE WHEEL AND INSPECTION OF THE SPRING I WOULD SAY THE ALLOY USED IN THE SPRING IS TOO BRITTLE BECAUSE IT SHEARED CLEAN AT AN ANGLE. THERE ISN'T ANY SIGNS OF CORROSION ON THE SPRING BECAUSE IT IS COATED. WE LIVE IN SOUTHERN ONTARIO, CANADA WHERE WE SEE A LOT OF SALT IN WINTER AND I'VE WORKED ON A LOT OF RUSTY CARS AND I WOULD SAY THIS DEFINITELY NOT CLIMATE RELATED, BUT RATHER A MANUFACTURING DEFECT THAT IF IT OCCURRED AT HIGHWAY SPEEDS COULD LEAD TO LOSS OF LIFE. IT WILL COST ME APPROXIMATELY $300-350 TO FIX THIS MYSELF BECAUSE YOU HAVE TO REPLACE THE SPRINGS IN PAIRS. *TR

Mileage: 150,000

I AM ENTERING THIS INFO ON BEHALF OF MY BROTHER, DANIEL CULLEN OF MEADVILLE PENNSYLVANIA. DAN DOES NOT REGULARLY USE THE INTERNET. HIS 2003 MODEL YEAR FORD WINDSTAR HAS THE RIGHT FRONT WHEEL ASSEMBLY FALL OFF DUE TO RUST. THE CAR ONLY HAD 95,802 MILES AND WAS LESS THAN 6 YEARS OLD. THE RUSTED PART IS CALLED AN ENGINE CRADLE. OTHER INSTANCES CAN BE FOUND ON THE WEB GOING BACK SEVERAL YEARS. A FORD DEALER FIXED THE CAR AT OWNER EXPENSE. THE DEALER REPORTED THAT AN AIR CONDITIONING HOSE DRIPPED ON THE RUSTED PART CONTRIBUTING TO THE FAILURE. I REPORTED THE PROBLEM TO FORD CORPORATE HOTLINE AND THEY SAID THEY WOULD NOT HELP MY BROTHER FINANCIALLY OR TAKE IMMEDIATE ACTION TO CORRECT THIS OBVIOUS SAFETY DEFECT. MY BROTHER WAS SCHEDULED TO DRIVE THE CAR NEXT DAY 400 MILES. IF THIS FAILURE HAD OCCURRED AT HIGHWAY SPEED DEATH AND INJURY COULD EASILY HAVE RESULTED. PLEASE SEE TO IT THAT THESE VEHICLES ARE RECALLED ASAP. A RECALL CAN BE ACHIEVED AT REASONABLE COST: FIRST INSPECT CARS AND IF NO RUST IS PRESENT AT LEAST REROUTE THE A/C DRIP LINE. IF RUST IS PRESENT, CHANGE THE ENGINE CRADLE FOR A FEW HUNDRED DOLLARS. NOTE THAT THE WEB SHOWS INCIDENTS GOING BACK SEVERAL YEARS, YET STILL THESE CARS ARE OUT THERE TURNING INTO TICKING TIME BOMBS IN ONLY 5 YEARS OF USE! *TR

Mileage: 95,802

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. AFTER SHIFTING FROM PARK INTO REVERSE, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS AND THERE WERE NO RECALLS. THE CURRENT MILEAGE WAS 59,700 AND FAILURE MILEAGE WAS 59,396. UPDATED 02/24/09. *LJ UPDATED 02/24/09. *JB

Mileage: 59,396

2003 FORD WINDSTAR, 59396 MI. DRIVING DOWN LOCKPORT RD ON 6/20/08, HEARD LOUD SNAP, CLUNK, THEN TIRE BLOW OUT. CALLED FOR AAA ASSISTANCE, TOW TRUCK OPERATOR TOLD ME IT WAS BROKEN RIGHT SPRING, SAYING IT WAS A COMMON PROBLEM AND HAD TOWED SEVERAL MINIVANS OF THIS MODEL, WHAT COULD HAVE HAPPENED IF I MADE IT 2 MILES TO INTERSTATE 190 WHERE THE SPEED LIMIT IS 65 MPH? THIS HAPPENED AT APPROX. 20 MPH. IS THIS A COMMON THING LIKE THE TOW OPERATOR SAYS? IN ALL, RESULTED IN 555.25 IN DAMAGE BECAUSE OF THE SPRING FAILURE. *TR

Mileage: 59,396

WITH NO WARNING, THE FRONT LEFT COIL SPRING ON MY 2003 FORD WINDSTAR SNAPPED AS WE WERE DRIVING. THE BROKEN SPRING SHOT INTO MY TIRE CAUSING A BLOWOUT AND LOSS OF CONTROL OF THE VEHICLE ALMOST HITTING A GUARD RAIL AND THEN ONCOMING TRAFFIC. WE WERE ABLE TO GET THE VEHICLE UNDER CONTROL AND STOP IT BUT WERE LUCKY THAT WE WERE ONLY GOING 35 MPH AT THE TIME. IF THIS WOULD HAVE HAPPENED ON A HIGHWAY, THERE WOULD HAVE BEEN INJURIES AND POSSIBLY FATALITIES. THIS CAUSED A VERY DANGEROUS SITUATION WITH MYSELF, MY WIFE, AND MY FOUR CHILDREN IN THE VEHICLE AT THE TIME. THIS HAS BEEN A RECURRING ISSUE WITH WINDSTARS SINCE 1996. I HAD THE VEHICLE REPAIRED AT A LOCAL REPAIR SHOP. IT WAS MEMORIAL DAY WEEKEND AND WE NEEDED OUR VEHICLE AND, IN ADDITION, DID NOT KNOW WHAT THE PROBLEM WAS WHEN I TOOK IT TO BE REPAIRED. I PHONED FORD AND THEY TOLD ME THAT THIS WAS NOT COVERED AND WOULD NOT REIMBURSE ME FOR THE REPAIR. WITH ONLY 66,000 MILES ON MY VEHICLE, THIS SHOULD NOT HAVE HAPPENED AND CAUSED A VERY DANGEROUS SITUATION. NOW I AM WONDERING WHEN THE OTHER COIL SPRING WILL SNAP. I BELIEVE THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIR OF THIS VEHICLE SINCE THIS IS A RECURRING ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT. I HAVE RETAINED THE BROKEN COIL SPRING. *TR

Mileage: 66,600

WE PURCHASED THE 2003 FORD WINDSTAR IN OCTOBER OF 2003. SINCE THAT TIME, THE VAN HAS BEEN IN AND OUT OF THE SHOP 5 TIMES BECAUSE OF A LOUD SCREECHING IN THE POWER STEERING, INTERIOR LIGHTS FLICKERING ON AND OFF (WHICH THEY TOLD ME THAT THEY COULDN'T FIND A REASON FOR THAT AND THAT I SHOULD JUST TURN THE INTERIOR LIGHTS OFF SO THAT IT DOSEN'T HAPPEN), AND A THUMPING IN THE FRONT END WHEN THE WHEELS ARE TURNED SHARPLY. THEY TOLD ME THAT I SHOULD BRING THE VAN TO THE SHOP WHENEVER ANY OF THESE THINGS HAPPEN SINCE THEY COULDN'T FIGURE OUT WHAT WAS CAUSING THESE PROBLEMS AND I HAVE DONE THAT. I AM CURRENTLY DRIVING A LOANER CAR FROM THE DEALERSHIP BECAUSE THE VAN IS BACK IN THE SHOP. I CALLED FORD MOTOR COMPANY AND FILED A COMPLAINT WITH THEM. I NEED TO KNOW WHY THIS IS HAPPENING AND WHAT CAN BE DONE TO FIX THIS VAN.

VEHICLE PULLS TO THE LEFT AT HIGHWAY SPEEDS AND REAR AXLE DOG TRACKS. UNABLE TO DRIVE IN LEFT LANE OF ANY MAJOR HIGHWAY WITH OUT VEHICLE WANTING TO DRIVE INTO ONCOMING TRAFIC OR CENTER MEDIAN OR RETAIN WALL. *AK

WHILE DRIVING VEHICLE ROCKED SIDE TO SIDE, AND THE REAR END WOBBLED. *AK

Mileage: 12,000

I BOUGHT A 2003 FORD WINDSTAR ON JULY 7, 2003. SHORTLY AFTER I LEFT FOR PA, FOR VACATION. AFTER ONE WEEK AND A HALF ON WAS ON RT. 380 IN PA, AS I APPROCHED THE EXIT THE CAR STARTED TO SHAKE. I DID KNOW WHAT WAS GOING ON, I PRAYED AND GOT FOR THE EXIT. AT THE END OF THE EXIT I GOT OUT OF THE CAR, WALKED AROUND IT AND I COULDN'T SEE ANYTHING. SO I THOUGHT IF I COULD MAKE IT ONE MORE MILE TO THE GAS STATION I WOULD BE FINE. I WENT 8' AND I HEARD THIS NOISE. I GOT OUT OF THE CAR AND THE WHEEL BROKE AWAY FROM THE WHEEL. MY BUMPER COUGHT THE WHEEL AND DENTED THE BUMPER. THE CAR WAS TOWED THE THE NEAREST FORD DEALERSHIP. THEY ARE SAYING IT WAS SOOM THING I DID TO THE CAR, AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE CAR. AFTER MANY ATTEMPTS TO SETTLE THE MATTER THEY WILL DO NOTHING FOR ME.*AK

Mileage: 633