This Problem Across All Years
TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS, OIL LEAKED FROM THE RACK AND PINION. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO MANEUVER THE STEERING WHEEL WHILE DRIVING. THE CONTACT HAD THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED AFTER THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 784,969.
TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS, OIL LEAKED FROM THE RACK AND PINION. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO MANEUVER THE STEERING WHEEL WHILE DRIVING. THE CONTACT HAD THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED AFTER THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 784,969.
TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE STEERING GEAR BOX FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V592000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 720,000.
TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE STEERING GEAR BOX FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V592000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 720,000.
THE LEFT TIE ROD END SEPARATED. *TR
THE LEFT TIE ROD END SEPARATED. *TR
TL* THE CONTACT OWNS 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V514000 (STEERING) AND REPAIRED. THE CONTACT WAS REVERSING WHEN THE POWER STEERING ASSIST FAILED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ASSIST WITH REPAIRS BECAUSE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 666,640.
TL* THE CONTACT OWNS 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V514000 (STEERING) AND REPAIRED. THE CONTACT WAS REVERSING WHEN THE POWER STEERING ASSIST FAILED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ASSIST WITH REPAIRS BECAUSE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 666,640.
TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE LOCAL MECHANIC FOR A WHEEL ALIGNMENT INSPECTION, THE MECHANIC FOUND THAT THE DRIVER SIDE RACK PINION INNER TIE ROD WAS SEPARATED DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V357000 RECALL (STEERING: RACK AND PINION), AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,080 AND THE CURRENT MILEAGE WAS 44,060.
TL* THE CONTACT OWNS A 2008 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE LOCAL MECHANIC FOR A WHEEL ALIGNMENT INSPECTION, THE MECHANIC FOUND THAT THE DRIVER SIDE RACK PINION INNER TIE ROD WAS SEPARATED DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V357000 RECALL (STEERING: RACK AND PINION), AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,080 AND THE CURRENT MILEAGE WAS 44,060.
I HAD MADE AN OBSERVATION THAT THE RS STEER TIRE WAS WEARING VERY FAST AND WORE A NEW TIRE DOWN TO THE WEAR BARS IN 2 MONTHS. I BROUGHT THE VEHICLE INTO A FREIGHTLINER FACILITY FOR AN ALIGNMENT. THE SERVICE MANAGER TOLD ME THAT THE RACK IN THE RACK AND PINION STEERING MECHANISMS WAS FAULTY AND NEEDED TO BE REPLACED BUT UNFORTUNATELY THEY DO NOT MAKE THIS PART ANY LONGER AND HAVE NO SERVICE PARTS. THERE IS NO REMEDY. MY CONCERN IS THAT THIS PART WILL CONTINUE TO FAIL TO THE POINT WHERE IT BECOMES UNSAFE. I AM NOT A MECHANIC BUT I AM SURE THAT IF IT WEARS A TIRE DOWN IN 2 MONTHS THEN IT IS NOT SETUP PROPERLY AND SHOULD NOT BE TRUSTED. THE SERVICE MANAGER SAYS THAT AT THE CURRENT TIME IT IS SAFE. I WILL CONTINUE TO REPLACE THE RS STEER TIRE AND HAVE IT INSPECTED REGULARLY UNTIL EITHER FREIGHTLINER COMES UP WITH A RESOLUTION OR THAT THE NHTSA LOOKS INTO THIS PROBLEM AND DETERMINES IF THERE IS A POTENTIAL FOR A RECALL THAT WILL FORCE FREIGHTLINER TO FIX IT. *TR
I HAD MADE AN OBSERVATION THAT THE RS STEER TIRE WAS WEARING VERY FAST AND WORE A NEW TIRE DOWN TO THE WEAR BARS IN 2 MONTHS. I BROUGHT THE VEHICLE INTO A FREIGHTLINER FACILITY FOR AN ALIGNMENT. THE SERVICE MANAGER TOLD ME THAT THE RACK IN THE RACK AND PINION STEERING MECHANISMS WAS FAULTY AND NEEDED TO BE REPLACED BUT UNFORTUNATELY THEY DO NOT MAKE THIS PART ANY LONGER AND HAVE NO SERVICE PARTS. THERE IS NO REMEDY. MY CONCERN IS THAT THIS PART WILL CONTINUE TO FAIL TO THE POINT WHERE IT BECOMES UNSAFE. I AM NOT A MECHANIC BUT I AM SURE THAT IF IT WEARS A TIRE DOWN IN 2 MONTHS THEN IT IS NOT SETUP PROPERLY AND SHOULD NOT BE TRUSTED. THE SERVICE MANAGER SAYS THAT AT THE CURRENT TIME IT IS SAFE. I WILL CONTINUE TO REPLACE THE RS STEER TIRE AND HAVE IT INSPECTED REGULARLY UNTIL EITHER FREIGHTLINER COMES UP WITH A RESOLUTION OR THAT THE NHTSA LOOKS INTO THIS PROBLEM AND DETERMINES IF THERE IS A POTENTIAL FOR A RECALL THAT WILL FORCE FREIGHTLINER TO FIX IT. *TR
IN NOVEMBER OF 2008 WE SEEN OUR FIRST RACK AND PINION FAILURE. WE SEEN PREMATURE STEER TIRE WEAR ON THE RIGHTSIDE. CONTACTED FREIGHTLINER AND INSTALLED NEW RACKS AND THAT DIDN'T REPAIR THE PROBLEM. ON THE OTHER 18 WE INCURRED THE SAME PROBLEM SOME WORSE THE OTHERS. BY JULY WE COMPILED A AVERAGE OF STEER TIRE WEAR ON THE CASCADIA WAS 8,000 MILES TO THE BEST BEING 98,000. AT THIS POINT WE ARE WAITING FOR MORE ANSWERS TO OUR PROBLEM. WE HAVE THE NEW RECALL INFORMATION ,BUT WE HAVEN'T SEEN THE CURE OF THE RACK AND PINION YET. TODAY WE ARE CHECKING EACH UNIT EACH TIME THEY COME BACK AND IF THERE IS A LOOSE RACK WHEN STEERS ARE STRAIGHT FORWARD THEN THEY MUST BE REPLACED. *TR
IN NOVEMBER OF 2008 WE SEEN OUR FIRST RACK AND PINION FAILURE. WE SEEN PREMATURE STEER TIRE WEAR ON THE RIGHTSIDE. CONTACTED FREIGHTLINER AND INSTALLED NEW RACKS AND THAT DIDN'T REPAIR THE PROBLEM. ON THE OTHER 18 WE INCURRED THE SAME PROBLEM SOME WORSE THE OTHERS. BY JULY WE COMPILED A AVERAGE OF STEER TIRE WEAR ON THE CASCADIA WAS 8,000 MILES TO THE BEST BEING 98,000. AT THIS POINT WE ARE WAITING FOR MORE ANSWERS TO OUR PROBLEM. WE HAVE THE NEW RECALL INFORMATION ,BUT WE HAVEN'T SEEN THE CURE OF THE RACK AND PINION YET. TODAY WE ARE CHECKING EACH UNIT EACH TIME THEY COME BACK AND IF THERE IS A LOOSE RACK WHEN STEERS ARE STRAIGHT FORWARD THEN THEY MUST BE REPLACED. *TR