High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
I'd like to report the automatic braking device on our company semi tractor. I work for a large mega carrier hauling all types of freight, with triples and doubles combination trailers. We operate with Freightliners, Kenworths, and Internationals. The tractor tractor I use is a 2021 Freightliner equipped with a safety feature, an automatic braking system to avoid collisions for stopped or slowed traffic ahead. The issue is, it randomly brakes with no obstructions ahead. I've seen reports that you guys are looking into this. And I'm also informing you that our trucks deal with this issue as well. There's no defect warnings on the device's monitor system. No previous accidents that would cause issues to the device to have faulty sensor. The problem with the system, it sees a shadow on the road and it thinks theres a stopped vehicle, forcing the truck to hard apply the brakes. This can be extremely dangerous on inclement weather, more so on icy conditions. Few weeks ago, I traveled through the same part of the toll road like I always do, I know this spot activates the brakes 70-85% of the time during the night. That night, my trailers ABS light was on, when I approached the bad spot, all my brakes activated and almost caused my truck to jack-knife, lost full control but didn't crash, nor was anyone near me. But it would've been a different outcome if it was bad weather. When I approach this area, I always turn on my high beams to try to eliminate the shadow on the road. Where this happens: Indiana Toll Road 80-90, Elkhart IN, West bound lanes, right before exit 92. The overpass that causes this shadow is Johnson Street. You can see on Google street maps, where other trucks have had automatic braking activated, from seeing tire marks on the road. The lights around create that shadow at night. I would just like to inform you guys of my experiences. I have also reached out to INDOT about the issue, not sure if they looked into it. Reporting before a crash could happen.
I'd like to report the automatic braking device on our company semi tractor. I work for a large mega carrier hauling all types of freight, with triples and doubles combination trailers. We operate with Freightliners, Kenworths, and Internationals. The tractor tractor I use is a 2021 Freightliner equipped with a safety feature, an automatic braking system to avoid collisions for stopped or slowed traffic ahead. The issue is, it randomly brakes with no obstructions ahead. I've seen reports that you guys are looking into this. And I'm also informing you that our trucks deal with this issue as well. There's no defect warnings on the device's monitor system. No previous accidents that would cause issues to the device to have faulty sensor. The problem with the system, it sees a shadow on the road and it thinks theres a stopped vehicle, forcing the truck to hard apply the brakes. This can be extremely dangerous on inclement weather, more so on icy conditions. Few weeks ago, I traveled through the same part of the toll road like I always do, I know this spot activates the brakes 70-85% of the time during the night. That night, my trailers ABS light was on, when I approached the bad spot, all my brakes activated and almost caused my truck to jack-knife, lost full control but didn't crash, nor was anyone near me. But it would've been a different outcome if it was bad weather. When I approach this area, I always turn on my high beams to try to eliminate the shadow on the road. Where this happens: Indiana Toll Road 80-90, Elkhart IN, West bound lanes, right before exit 92. The overpass that causes this shadow is Johnson Street. You can see on Google street maps, where other trucks have had automatic braking activated, from seeing tire marks on the road. The lights around create that shadow at night. I would just like to inform you guys of my experiences. I have also reached out to INDOT about the issue, not sure if they looked into it. Reporting before a crash could happen.
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.