This Problem Across All Years
I have contacted Genesis multiple times about finding an authorized repair center to complete the recall there are none in my city or state they keep telling me that their site is down and that they will call me back but they still have not it's been two weeks I've called multiple times and have no resolution to the recall on my g70 On the website it says Hyundai dealerships should be able to fix the recall both Hyundai dealerships in Albuquerque Larry h Miller have refused to do the recall saying that they can't do it I've been told this is a pretty dangerous situation and my car can catch fire and neither the Genesis manufacturer or the Hyundai dealerships are willing to help me at all I did not buy it from a Hyundai dealership I bought it from Rich Ford as one of those certified used cars.
I have contacted Genesis multiple times about finding an authorized repair center to complete the recall there are none in my city or state they keep telling me that their site is down and that they will call me back but they still have not it's been two weeks I've called multiple times and have no resolution to the recall on my g70 On the website it says Hyundai dealerships should be able to fix the recall both Hyundai dealerships in Albuquerque Larry h Miller have refused to do the recall saying that they can't do it I've been told this is a pretty dangerous situation and my car can catch fire and neither the Genesis manufacturer or the Hyundai dealerships are willing to help me at all I did not buy it from a Hyundai dealership I bought it from Rich Ford as one of those certified used cars.
Dealership refuses to make repair to fuel pump under recall and emailed me as follows: Cause of failure is the fuel pressure regulator in the high pressure fuel pump, the vehicle is setting DTC P0091, the vehicle does have an open campaign for inspection of DTC P0088 and if the vehicle does have P0088 it calls for replacement of the high pressure fuel pump. However since the vehicle is not setting DTC P0088 I cannot warranty under campaign 24-01-076G
Dealership refuses to make repair to fuel pump under recall and emailed me as follows: Cause of failure is the fuel pressure regulator in the high pressure fuel pump, the vehicle is setting DTC P0091, the vehicle does have an open campaign for inspection of DTC P0088 and if the vehicle does have P0088 it calls for replacement of the high pressure fuel pump. However since the vehicle is not setting DTC P0088 I cannot warranty under campaign 24-01-076G
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Hi, I’m an Automotive technician writing on behalf of my Girlfriend. She drives a 2019 Genesis G70 2.0T. Her High pressure fuel pump failed Diagnosed by me. Throwing the Code P0088 which is a too high pressure in fuel rail system code. She was driving to work in the morning about last week and was on the highway when the car completely lost power and would not move at all on the Highway she takes to work. Fortunately she was able to get the car limped home safely and no one was hurt but after this I contacted Genesis about the open recall they have for the high pressure fuel pump and asked if they could help us out even though there was no remedy available yet according to them and we had no help. Case manager just told us basically we have to pay out of pocket and that Genesis will not reimburse us for this inconvenience. The bulletin they released regarding the Recall states if the car has a check engine light for the high pressure fuel pump that it would be replaced at no cost to the owner regardless of Warranty situations. But they refuse to help. That’s why I am writing this because my Girlfriend needs a working vehicle to get to work and safely. Genesis needs to own up because I should not have to pay over 1000$ out of pocket because of a manufacturer mistake.
Hi, I’m an Automotive technician writing on behalf of my Girlfriend. She drives a 2019 Genesis G70 2.0T. Her High pressure fuel pump failed Diagnosed by me. Throwing the Code P0088 which is a too high pressure in fuel rail system code. She was driving to work in the morning about last week and was on the highway when the car completely lost power and would not move at all on the Highway she takes to work. Fortunately she was able to get the car limped home safely and no one was hurt but after this I contacted Genesis about the open recall they have for the high pressure fuel pump and asked if they could help us out even though there was no remedy available yet according to them and we had no help. Case manager just told us basically we have to pay out of pocket and that Genesis will not reimburse us for this inconvenience. The bulletin they released regarding the Recall states if the car has a check engine light for the high pressure fuel pump that it would be replaced at no cost to the owner regardless of Warranty situations. But they refuse to help. That’s why I am writing this because my Girlfriend needs a working vehicle to get to work and safely. Genesis needs to own up because I should not have to pay over 1000$ out of pocket because of a manufacturer mistake.
Powertrain failed while driving and the car complete shut off in traffic on a busy road. This is the second time this has happened.
Powertrain failed while driving and the car complete shut off in traffic on a busy road. This is the second time this has happened.
NHTSA Recall Number 24V-107 I received notice of this recall in February. I was warned of a fire risk. I keep calling the dealer and reaching out to Genesis corporate and no remedy is available. It has been several months and this is unacceptable given the safety risk.
NHTSA Recall Number 24V-107 I received notice of this recall in February. I was warned of a fire risk. I keep calling the dealer and reaching out to Genesis corporate and no remedy is available. It has been several months and this is unacceptable given the safety risk.
Since it was new, my 2019 Genesis G70 Twin Turbo with AWD has had occasional long hesitation (it happens every couple of days) when I step on the gas, lasting anywhere from 3 to 10 seconds. It happens from a stop, and also at times when the car is going 5-10 mph. The motor has been fully warmed up when this happens. When you step on the gas, the motor is still running but there is no response, no increase in engine rpm, then after a hesitation of up to 10 seconds, it kicks in with a sudden surge of speed. No warning lights come on. Needless to say, this is very dangerous when attempting to pull out into highway traffic, or simply maneuvering around in parking lots or normal traffic conditions. The danger is not just the failure to move, but also the sudden unpredictable lurch forward when it "catches". I brought it to the dealer several times, but it never hesitates when they have it, and they see nothing wrong. The car was scanned by an independent mechanic and he found no codes or any indication of a problem. I tried shutting off Electronic Stability Control but it didn't help. It happens in all modes, including sport mode. This is a continuous issue. The car currently has 12,505 miles on the odometer.
Since it was new, my 2019 Genesis G70 Twin Turbo with AWD has had occasional long hesitation (it happens every couple of days) when I step on the gas, lasting anywhere from 3 to 10 seconds. It happens from a stop, and also at times when the car is going 5-10 mph. The motor has been fully warmed up when this happens. When you step on the gas, the motor is still running but there is no response, no increase in engine rpm, then after a hesitation of up to 10 seconds, it kicks in with a sudden surge of speed. No warning lights come on. Needless to say, this is very dangerous when attempting to pull out into highway traffic, or simply maneuvering around in parking lots or normal traffic conditions. The danger is not just the failure to move, but also the sudden unpredictable lurch forward when it "catches". I brought it to the dealer several times, but it never hesitates when they have it, and they see nothing wrong. The car was scanned by an independent mechanic and he found no codes or any indication of a problem. I tried shutting off Electronic Stability Control but it didn't help. It happens in all modes, including sport mode. This is a continuous issue. The car currently has 12,505 miles on the odometer.