2018 GENESIS G80 Steering Problems

1-THE STEERING WHEEL AIRBAG FAILED TO DEPLOY DURING A COLLISIOM WHILE ALL OTHER AIRBAGS `AIRBAGS INCLUDING REAR SEAT AIRBAGS -DID DEPLOY. THIS SUGGEST A POSSIBLE MALFUNCTION IN THE AIRBAG CONTROL MODULE STEERING WHEEL AIRBAG UNIT OR SENSOR SYSTEM. **YES THE VECHCLE IS AVAILABLE FOR INSPECTION BY GENESIS, NHTSA, OR ANY AUTHORIZED PARTY. 2. AS THE DRIVER I WAS AT DIRECT RISK THE STEERING WHEEL AIRBAG IS DESIGNED TO PROTECT THE HEAD AND CHEST IN A FRONTAL COLLISION. ITS FAILURE TO DEPLOY LEFT ME VULNERABLE TO IMPACT WITH THE STEERING WHEEL AND DASHBOARD. THE LACK OF DEPLOYMENT HAS WORSED THE OUTCOME 3. NOT YET I AM SEEKING A DIAGNOSTIC SCAN FROM GENESIS - CERTIFIED DEALER TO CONFIRM THE FAILURE AND IDENTIFY ANY FAULT CODES IN THE AIRBAG SYSTEM. 4. THE VEHICLE IS BEING ASSIGNED TO AN AJUSTER BUT NOT YET BY GENESIS OR NHTSA. I AM REQUESTING A FORMAL INSPECTION BY GENESIS AND WILL PROVIDE ACCESS TO THE VEHICLE. 5. THERE WAS NO WARNING LIGHTS OR MESSAGES PRIOR TO THE INCIDENT. 6. I WAS NAVIGATING A TURN WHEN A DEER ENTERED THE ROADWAY I SWERVED AND THE FRONT RIGHT WHEEL BECAME STRUCK CAUSING ME TO STRIKE AN EMBANKMENT. THE CONTROL ARM BROKE AND THE IMPACT TRIGGERED FULL AIRBAG DEPLOYMENT INCLUDING REAR SEAT AIRBAGS BUT NOT THE STEERING WHEEL AIRBAG Based on the severity and location of the impact, the steering wheel airbag should have deployed. I believe this failure may be due to a sensor malfunction or defect in the airbag system. This raises concerns regarding the reliability of the vehicle’s safety mechanisms, as the absence of steering wheel airbag deployment during such a significant frontal impact posed a serious risk to driver safety.

When turning, steering wheel sticks and does not return to center. It is necessary to use some additional effort to force the wheel back to center. No warning lamps or diagnostic trouble codes. Clear safety issue that has been documented by numerous other owners of the Genesis G80, and a known issue by Hyundai Motors / Genesis, as they will replace the Rack Mounted Motor-Driven Power Steering Assembly under the manufacturer's warranty. My vehicle is a few months out of warranty, with estimated repair cost of approximately $5k. For all owners of a 2018 Genesis G80, the warranty should be extended to cover this defective part, or a safety recall instituted. See Genesis TSB # 20-ST-004HG.

Steering wheel stays in the turned position and must be pulled back to return the wheel to center. Genesis is aware of this problem and has issued a Technical Service Bulletin #20-ST-004HG on 10/2020. Genesis only covered the repair to vehicles while under original warranty which is now expired for all 2018 Genesis models.

My 2018 G80 3.8L HTRAC steering is sticking. When I turn the steering wheel slight right, like through a 25mph curve, the wheel will stay in that position until, I pull it back to straight.

When taking long curves, the steering wheel binds in the direction of the turn, causing oversteer. Requires driver to make an exaggerated movement to return to property steering. When this occurs the steering wheel will not return to center without driver intention. This occurs whether the lane assist is on or off. It also does not seem to be temperature driven, as it happens in the heat and cold. Vehicle is out of warranty. Took to local mechanic and although was able to replicate, was not able to provide an explanation without the expense of completely tearing down steering components. I noticed it first starting to occur after I purchased it used in October 2022. It still occurs multiple times a day.

Since August of 2022 , every time I go over road imperfection my steering shakes badly , even though it is intermittent , every time I bring it in to the dealer they cannot seem to replicate it, it is getting worse to the point that I know when it is going to happen . I do not think the dealer is road testing the car , they just plug it in a diognastic machine , my car does not need a technician , but a mechanic

The steering wheel will get stuck when turning into a curve,

Steering linkage intermittently causes steering wheel to bind when making an extended curve turn. Steering wheel will not return to center without driver effort. If not returned manually, vehicle will continue to veer to the side of the road. First occurred in July 2020 at mileage 27300. Vehicle taken to dealership where purchased (Davis Hyundai) for inspection. Service advisor stated they were aware of the issue and would replace necessary component under warranty. Issue resolved. Issue occurred again in December 2022 at mileage 47500. Selling dealer advised they were unable to service vehicle again as they no longer had the Genesis franchise. Was told to contact Fred Beans Hyundai in Doylestown PA. Contacted them on January 18, 2023 at which time the warranty was still in effect and advised service associate of the intermittent steering issue. Dealer could not service vehicle until February 27, 2023. Took the vehicle to them on February 27th for service. Service advisor said warranty had expired. This was true as of February 15th, 2023 not on January 18th 2023 when they were notified of the issue. Service advisor indicated they could not replicate the problem and therefore would not perform repair unless approved by Genesis. Over the past 6 months I have corresponded with Genesis Customer Service in an attempt to get the repair covered under warranty. I have been unsuccessful in getting this resolved. I continue to be told by the Genesis Customer Service associate [XXX] that the warranty group has not come to conclusion and that I must wait until they do. This is a serious issue that could potentially cause a complete freeze of the steering and cause a potential accident. I am requesting your assistance in getting this resolved. Marcela can be contacted at their Regional Consumer Affairs location [XXX] X [XXX]. The case number is [XXX]. The vehicle is available for inspection if necessary. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Steering becomes unresponsive after highway speed for an hour or more. Feels like sticking or binding (loss of power assist?) and considerable effort needed to adjust vehicle direction. Most notable on exit ramps. Several times I came close to going off an exit ramp onto the shoulder. Even driving along a straight highway the steering is no longer smooth or consistent. Thus, steering is very unpredictable. This is definitely a safety issue. This started at 29,000 mile about 2 weeks ago and has not gone away. The first dealer service appointment is in 2 weeks. No visible error lights.

Genesis installed dated technology (3G modules) for their connected services knowing 3G was being discontinued within 4 years of installing the technology. On December 31, 2022, Genesis will cease providing connected services to this car and model years 2017-2019. Genesis Connected services provides critical emergency services such as crash detection as well as numerous safety features, vehicle diagnostics, warnings, and navigation. All of these will no longer be available and Genesis has offered no plan to fix the issue. The G80 also has a stability issue when driving without the lane keeping assist feature engaged. The car struggles to stay in a constant direction, essentially pulling from side to side. The driver is forced to constantly make corrections while driving. Essentially, the driver is required to make corrections, via the steering wheel, every second or less when at highway speeds. However, even at lower speeds, there is a constant battle to keep the car steady in one direction. There’s a constant pulling from side to side.

In general, when you release your grab from the steering wheel, it automatically return to a straight position, but when I steer my vehicle to the right then steering wheel is fixed in to the right position and not turning back, only way to steer in the front direction is using your force to steer it, which means if I failed to steer the wheel into the straight position then my car will get out of the lane and eventually collide with other structures, vehicle, or person I complained this many times before today to Genesis of Auburn service center but answer I received every time from the service center is they found nothing wrong, but the problem is getting worsen now, back then it only happens on the high-speed in highway but now it occurs in low-speed while driving in city

TIRES DEVELOPED BUBBLES IN SIDE WALLS ON TWO TIRE. ALSO CAR WAS DIFFICULT TO CONTROL ON INTERSTATE HIGHWAYS FOR THE SPEED LIMIT. ALWAYS FIGHTING THE STEERING WHEEL TO STAY IN LANE. I AM 80 YEARS OLD AND THERE WERE MANY COMPLAINTS OF FLATS AND LOSE OF CONTROL THAT I DECIDED TO REPLACE ALL THE TIRES. I CONTACTED HYUANDAI AND ALSO CONTINNENTAL AND WAS GIVEN NO SATISFACTION.ON GOING COMPLAINTS ABOUT ROAD NOISE ON THE OLD TIRES AND THE NEW TIRES HAVE NOT BE RECTIFIED.. MECHANIC SAID LOW PROFILE TIRES ARE THE CAUSE OF BOTH. CAR WAS IN MOTION WHEN THE PROBLEMS OCCURRED

Mileage: 879

LANE KEEP ASSIST (LKA) MALFUNCTIONING INFREQUENTLY. CAR FIGHTING MY CONTROL AND FORCING ME OUT OF LANE. HAVE TO FIGHT TO STAY IN LANE. EVEN AFTER DISENGAGING LKA OPTION CAR STILL FIGHTING MY CONTROL. HAVE PULL OFF ONTO SIDE OF HIGHWAY; TURN CAR OFF; EXIT VEHICLE IN HEAVY TRAFFIC. REENTER CAR AND RESTART ENGINE TO DISENGAGE LKA. HAVE TO NEVER REENAGE LKA TO AVOID DANGER.

Mileage: 70,000

1)AUTONOMOUS EMERGENCY BRAKING (AEB) WITH PEDESTRIAN DETECTION - LOOKS LIKE IT IS WORKING IN 20-30% OF CASES, NEVER WORKING WITH PEDESTRIANS. SERVICE DECLARED EVERYTHING FINE, BUT REJECT DEMONSTRATE THIS. 2)LINE KEEP ASSISTS - PERIODICALLY DEPARTURE CAR FROM THE LINE, IT HAPPENS DURING PERFECT WEATHER CONDITIONS AND ROAD MARKUP. 3) VIBRATION IS AT THE VERY HIGH LEVEL, PERIODICALLY INCREASED AND SOME TIME GOES AWAY, EVEN WHEN CAR STAY. BY MEASURE 4-5 TIMES GREATER THAN IN ANY OTHER CAR. SERVICE TOLD - BECAUSE IMPROPER ENGINE MOUNT, THEY CAN'T FIX ANY INFORMATION FROM THE MANUFACTURER. 4)CASTER IS OUT OF SPECS, SERVICE TOLD ALL G80 COMES FROM THIS DEFECT FROM THE FACTORY AND REJECT TO ADJUST -- DRIVING 5-6 DIFFERENT GENESIS G80 2017-2018 DURING LAST 4 MONTH, WHILE MY CAR WAS ON SERVICE AND ISSUE 1 AND 2 AND 3 CONTINUOUSLY REPRODUCED ON ALL OF THEM