This Problem Across All Years
Engine engine undercover is not on the vehicle
Engine engine undercover is not on the vehicle
I took my car in to have a recall repair completed. A relay kit was added to the engine compartment and my car has not operated the same since. When I start my car now it idles rough and is making noises that it wasn’t making before. When I accelerate my car stalls and is sluggish. Also when I accelerate my car stalls and speeds up uncontrollably, which is a concern for safety. I’ve contacted the dealership where this repair was completed and told them all the issues I’ve been having since the repair was completed. They keep stating that there is nothing wrong. I’ve spoken with Customer Relations and the Regional Manger only to get no assistance. I’m concerned about my safety and how this repair will affect my extended warranty because my engine has been altered. I wasn’t having any of these issues until this repair was completed and the dealership seems not to care or taking this seriously. The Regional Manager didn’t call me back until maybe a week or so after I kept constantly calling and advising that I was going to go to the news and get a lawyer. This issue has not been resolved.
I took my car in to have a recall repair completed. A relay kit was added to the engine compartment and my car has not operated the same since. When I start my car now it idles rough and is making noises that it wasn’t making before. When I accelerate my car stalls and is sluggish. Also when I accelerate my car stalls and speeds up uncontrollably, which is a concern for safety. I’ve contacted the dealership where this repair was completed and told them all the issues I’ve been having since the repair was completed. They keep stating that there is nothing wrong. I’ve spoken with Customer Relations and the Regional Manger only to get no assistance. I’m concerned about my safety and how this repair will affect my extended warranty because my engine has been altered. I wasn’t having any of these issues until this repair was completed and the dealership seems not to care or taking this seriously. The Regional Manager didn’t call me back until maybe a week or so after I kept constantly calling and advising that I was going to go to the news and get a lawyer. This issue has not been resolved.
At just 41,000 miles, the oil pressure sensor has failed. There are many on-line reports of this issue going back several years for the Genesis G80 sedan. It appears this is NOT covered under the 10 yr/100,000 mile warranty and is only covered by the 5 yr/60,000 mile warranty. In my case, this part failed almost 5 years to the day. It is unreasonable that the owner should get stuck with a $1000+ repair bill for a part that has a well known failure reported over and over. This should be a free repair.
At just 41,000 miles, the oil pressure sensor has failed. There are many on-line reports of this issue going back several years for the Genesis G80 sedan. It appears this is NOT covered under the 10 yr/100,000 mile warranty and is only covered by the 5 yr/60,000 mile warranty. In my case, this part failed almost 5 years to the day. It is unreasonable that the owner should get stuck with a $1000+ repair bill for a part that has a well known failure reported over and over. This should be a free repair.
Oil pressured sensor went bad $2500 fix from dealer. In Korea this is a recall. The Genesis forums are full of complaints regarding same issue. The factory should cover this but the 10 year 100000 mile warranty does not cover it since it is considered an electrical part.
Oil pressured sensor went bad $2500 fix from dealer. In Korea this is a recall. The Genesis forums are full of complaints regarding same issue. The factory should cover this but the 10 year 100000 mile warranty does not cover it since it is considered an electrical part.
Recall number 1 from 2022 was just complete at Homer Skelton Hyundai in Olive Branch Mississippi on around [XXX]. Now this 2024 recall which is major involving over 30,000 vehicles as of today with the fire hazard is very very suspect. I received a letter 5 months ago and have not been able to drive my car because I may die. THAT'S THE TRUTH. Genesis has ceased all communication with myself and countless others, have not found a resolution and has directed us not to reach out to them again. They will not provide a rental car not any assistance and options. I want to speak with an Attorney. My daughter purchased this vehicle not even a year ago, paid cash for it and I only drove it less than 3 months. Genesis has billions I'm sure and they should not be able to get away with this. Just greedy and do not care. If those Asian Engineers can scam upon all kinds of secrets and violations with the United States I'm sure they can find a solution to this they are just trying to be cheap. I am furious that I have to ask people to take me everywhere for over 5 months. Being a woman of a particular age and on disability. What are the next steps? [XXX] ....... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall number 1 from 2022 was just complete at Homer Skelton Hyundai in Olive Branch Mississippi on around [XXX]. Now this 2024 recall which is major involving over 30,000 vehicles as of today with the fire hazard is very very suspect. I received a letter 5 months ago and have not been able to drive my car because I may die. THAT'S THE TRUTH. Genesis has ceased all communication with myself and countless others, have not found a resolution and has directed us not to reach out to them again. They will not provide a rental car not any assistance and options. I want to speak with an Attorney. My daughter purchased this vehicle not even a year ago, paid cash for it and I only drove it less than 3 months. Genesis has billions I'm sure and they should not be able to get away with this. Just greedy and do not care. If those Asian Engineers can scam upon all kinds of secrets and violations with the United States I'm sure they can find a solution to this they are just trying to be cheap. I am furious that I have to ask people to take me everywhere for over 5 months. Being a woman of a particular age and on disability. What are the next steps? [XXX] ....... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)