Problem Breakdown

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Active Recalls (3)

24V191000 Mar 8, 2024 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed ...

24V107000 Feb 13, 2024 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical...

19V538000 Jul 19, 2019 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Hyundai Motor America (Hyundai) is recalling certain 2018 Genesis G80 and 2017-2018 Genesis G90 vehicles equipped with 3.3 liter turbocharged engines. The turbocharger oil supply pipe may have a loos...

Complaints

Showing 20 of 62
Dec 9, 2025 Service Brakes

November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they cla...

Dec 9, 2025 Wheels

November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they cla...

Dec 9, 2025 Service Brakes

November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they cla...

Dec 9, 2025 Wheels

November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they cla...

Oct 7, 2025 Engine

* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair...

Oct 7, 2025 Fuel/propulsion System

* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair...

Oct 7, 2025 Engine

* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair...

Oct 7, 2025 Fuel/propulsion System

* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair...

Aug 21, 2025 Engine 100,000 mi

The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the...

Aug 21, 2025 Engine And Engine Cooling 100,000 mi

The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the...

Aug 21, 2025 Engine 100,000 mi

The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the...

Aug 21, 2025 Engine And Engine Cooling 100,000 mi

The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the...

Feb 25, 2025 Unknown Or Other

Oil pressure sensor (sender) issue: Oil pressure sensor defect (after oil level was checked a few times due to this issue) cause unstable pressure (oil level warning lights comes on and off) depending on how fast I drive. Make me very worried if it’s going to cause engine issues. I hear this is a ...

Feb 25, 2025 Unknown Or Other

Oil pressure sensor (sender) issue: Oil pressure sensor defect (after oil level was checked a few times due to this issue) cause unstable pressure (oil level warning lights comes on and off) depending on how fast I drive. Make me very worried if it’s going to cause engine issues. I hear this is a ...

Nov 12, 2024 Engine

The check engine light keeps coming on. We had spark plugs changed and still keeps miss firing. We are unable to switch between drive modes smoothly. We have taken in for service numerous times.

Nov 12, 2024 Engine

The check engine light keeps coming on. We had spark plugs changed and still keeps miss firing. We are unable to switch between drive modes smoothly. We have taken in for service numerous times.

Oct 31, 2024 Electrical System

Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.

Oct 31, 2024 Unknown Or Other

Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.

Oct 31, 2024 Forward Collision Avoidance

Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.

Oct 31, 2024 Electrical System

Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.

Oct 31, 2024 Unknown Or Other

Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.

Oct 31, 2024 Forward Collision Avoidance

Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.

Sep 10, 2024 Steering

Steering wheel sticks when making left or right turn. Have to manually return the steering wheel back to a straight/neutral position. Extremely dangerous! If you don’t manually align the steering wheel quickly you will lose control, go off road, or hit another vehicle on any turn. Issue is consist...

Sep 10, 2024 Steering

Steering wheel sticks when making left or right turn. Have to manually return the steering wheel back to a straight/neutral position. Extremely dangerous! If you don’t manually align the steering wheel quickly you will lose control, go off road, or hit another vehicle on any turn. Issue is consist...

Aug 23, 2024 Electrical System

See attached document for complaint.

Aug 23, 2024 Engine And Engine Cooling

See attached document for complaint.

Aug 23, 2024 Electrical System

See attached document for complaint.

Aug 23, 2024 Engine And Engine Cooling

See attached document for complaint.

Apr 8, 2024 Electrical System

The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24...

Apr 8, 2024 Engine And Engine Cooling

The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24...

Apr 8, 2024 Electrical System

The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24...

Apr 8, 2024 Engine And Engine Cooling

The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24...

Mar 11, 2024 Unknown Or Other

I have replaced my water pump and thermostat three times in my car in the last two years. I replaced the thermostat less thirty days ago and it still overheating. Southtowne Genesis Dealership in Newman, Georgia has been very rude and unprofessional to me. I need some help.

Mar 11, 2024 Unknown Or Other

I have replaced my water pump and thermostat three times in my car in the last two years. I replaced the thermostat less thirty days ago and it still overheating. Southtowne Genesis Dealership in Newman, Georgia has been very rude and unprofessional to me. I need some help.

Dec 12, 2023 Engine 82,000 mi

The contact owns a 2017 Genesis G90. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The oil warning light intermittently illuminated. The vehicle was taken to an independent mechanic, who determined that the engine was leaking oil and ...

Dec 12, 2023 Engine 82,000 mi

The contact owns a 2017 Genesis G90. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The oil warning light intermittently illuminated. The vehicle was taken to an independent mechanic, who determined that the engine was leaking oil and ...

Oct 9, 2023 Engine

I have replaced my thermostat four times in the last 18 months and I had it towed to the dealership again this morning for the same overheating problems.

Oct 9, 2023 Engine

I have replaced my thermostat four times in the last 18 months and I had it towed to the dealership again this morning for the same overheating problems.

Oct 27, 2022 Service Brakes 47,433 mi

The contact owns a 2017 Genesis G90. The contact stated while driving 60 MPH, the vehicle inadvertently stopped while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was towed to the dealer where the failure could not be duplicated. The vehicle was not repaired. ...

Oct 27, 2022 Service Brakes 47,433 mi

The contact owns a 2017 Genesis G90. The contact stated while driving 60 MPH, the vehicle inadvertently stopped while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was towed to the dealer where the failure could not be duplicated. The vehicle was not repaired. ...

May 4, 2022 Unknown Or Other Crash 80,000 mi

The contact owns a 2017 Genesis G90. The contact stated while the vehicle was turned off, locked, and parked in the driveway, he pressed the trunk release button on the key fob to open the trunk while he was standing behind the vehicle. However, the vehicle inadvertently rolled backward independentl...

May 4, 2022 Unknown Or Other Crash 80,000 mi

The contact owns a 2017 Genesis G90. The contact stated while the vehicle was turned off, locked, and parked in the driveway, he pressed the trunk release button on the key fob to open the trunk while he was standing behind the vehicle. However, the vehicle inadvertently rolled backward independentl...

Apr 2, 2021 Power Train 67,000 mi

VEHICLE SHIFT HARSH/JERKY AT AROUND 25 TO 30 MPH WHEN IN MOTION. IT MAY GO BY ONE DAY WITH NO SYMPTOMS BET THEN I DOES IT FOR DAYS ON END.

Apr 2, 2021 Power Train 67,000 mi

VEHICLE SHIFT HARSH/JERKY AT AROUND 25 TO 30 MPH WHEN IN MOTION. IT MAY GO BY ONE DAY WITH NO SYMPTOMS BET THEN I DOES IT FOR DAYS ON END.

May 16, 2020 Tires 10,200 mi

I HAVE GENESIS G90 MODEL 2017 AND I HAVE ONLY 10000 MILES ON IT . ALL TIRES ARE CONTINENTAL. LAST MONTH WHEN I WAS DRIVING BACK TO HOME , ALL OF A SUDDEN I SEEN PRESSURE ON MY DASHBOARD FOR LEFT FRONT TIRE WENT 0 AND LOST CONTROL OF MY CAR AND WAS ABOUT TO BE INVOLVED IN ACCIDENT I WENT OUT CHECKING...

May 16, 2020 Tires 10,200 mi

I HAVE GENESIS G90 MODEL 2017 AND I HAVE ONLY 10000 MILES ON IT . ALL TIRES ARE CONTINENTAL. LAST MONTH WHEN I WAS DRIVING BACK TO HOME , ALL OF A SUDDEN I SEEN PRESSURE ON MY DASHBOARD FOR LEFT FRONT TIRE WENT 0 AND LOST CONTROL OF MY CAR AND WAS ABOUT TO BE INVOLVED IN ACCIDENT I WENT OUT CHECKING...

Oct 26, 2019 Steering Crash 52,000 mi

AFTER ENABLING THE STEERING ASSIST, LAST YEAR, WE NOTICED IT PULLING MORE AGGRESSIVELY THAN IT DID WHEN WE FIRST PURCHASED THE VEHICLE. WE DISABLED THE FEATURE FOR SEVERAL MONTHS THEN ENABLED IT AGAIN THIS WEEK. TODAY, WHILE MY WIFE AND FRIEND WERE DRIVING THE STEERING/LANE ASSIST PULLED THE WHEEL...

Oct 26, 2019 Steering Crash 52,000 mi

AFTER ENABLING THE STEERING ASSIST, LAST YEAR, WE NOTICED IT PULLING MORE AGGRESSIVELY THAN IT DID WHEN WE FIRST PURCHASED THE VEHICLE. WE DISABLED THE FEATURE FOR SEVERAL MONTHS THEN ENABLED IT AGAIN THIS WEEK. TODAY, WHILE MY WIFE AND FRIEND WERE DRIVING THE STEERING/LANE ASSIST PULLED THE WHEEL...

Jun 16, 2019 Wheels 18,000 mi

5 BLOWN TIRES IN LESS THEN 18000 MILES-MOST RECENT ONE WAS WHILE SITTING IN TRAFFIC TIRE WAS SHREDDED SEEM TO BE USING DONUT AS MUCH AS REGULAR TIRE WONDERFUL CAR BUT AFRAID TO DRIVE IT

Jun 16, 2019 Wheels 18,000 mi

5 BLOWN TIRES IN LESS THEN 18000 MILES-MOST RECENT ONE WAS WHILE SITTING IN TRAFFIC TIRE WAS SHREDDED SEEM TO BE USING DONUT AS MUCH AS REGULAR TIRE WONDERFUL CAR BUT AFRAID TO DRIVE IT

Dec 6, 2018 Vehicle Speed Control Crash 8,500 mi

TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. M...

Dec 6, 2018 Service Brakes Crash 8,500 mi

TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. M...

Dec 6, 2018 Vehicle Speed Control Crash 8,500 mi

TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. M...

Dec 6, 2018 Service Brakes Crash 8,500 mi

TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. M...

Aug 21, 2018 Electrical System 2,425 mi

ON 06/10/2017 WE PURCHASED A G90 GENESIS FROM SOUTH CHARLOTTE HYUNDAI AT 8525 SOUTH BLVD CHARLOTTE NC. THE TEAM WAS VERY CONVINCING ABOUT THE QUALITY OF THE VEHICLE & THE 10-YEAR WARRANTY. THE CAR WAS A VERY EXPENSIVE CAR COSTING $74,678.47, BUT WE WERE ASSURED IT WAS THE BEST CAR & WARRANTY IN THE...

Aug 21, 2018 Electrical System 2,425 mi

ON 06/10/2017 WE PURCHASED A G90 GENESIS FROM SOUTH CHARLOTTE HYUNDAI AT 8525 SOUTH BLVD CHARLOTTE NC. THE TEAM WAS VERY CONVINCING ABOUT THE QUALITY OF THE VEHICLE & THE 10-YEAR WARRANTY. THE CAR WAS A VERY EXPENSIVE CAR COSTING $74,678.47, BUT WE WERE ASSURED IT WAS THE BEST CAR & WARRANTY IN THE...

Apr 22, 2018 Power Train 11,500 mi

TRANSMISSION CAN POP OUT OF GEAR WHEN THE SHIFT HANDLE IS INADVERTENTLY NUDGED WHILE DRIVING. ALSO, WHEN SHIFTING INTO GEAR WHEN STOPPED, THE TRANSMISSION WILL REVERT TO NEUTRAL (POP INTO) IN AN EMERGENCY SITUATION UNLESS YOU HOLD THE HANDLE FORCEFULLY AND IN DRIVE OR REVERSE. EVEN WITH YOUR FOOT ...

Apr 22, 2018 Power Train 11,500 mi

WHEN TURNING RIGHT OR LEFT FROM A STOP, THE TRANSMISSION REFUSES TO RESPOND AT TIMES...IT SLOGS DOWN AND WILL NOT SHIFT TO ACCELERATE IN A LOWER GEAR...AN EMERGENCY SITUATION COULD KILL SOMEONE. THE DEALER HAS NO SOLUTION. GENESIS HAS NO RESPONSE. THIS HAS HAPPENED MANY TIMES SINCE 7/2017.

Apr 22, 2018 Power Train 11,500 mi

TRANSMISSION CAN POP OUT OF GEAR WHEN THE SHIFT HANDLE IS INADVERTENTLY NUDGED WHILE DRIVING. ALSO, WHEN SHIFTING INTO GEAR WHEN STOPPED, THE TRANSMISSION WILL REVERT TO NEUTRAL (POP INTO) IN AN EMERGENCY SITUATION UNLESS YOU HOLD THE HANDLE FORCEFULLY AND IN DRIVE OR REVERSE. EVEN WITH YOUR FOOT ...

Apr 22, 2018 Power Train 11,500 mi

WHEN TURNING RIGHT OR LEFT FROM A STOP, THE TRANSMISSION REFUSES TO RESPOND AT TIMES...IT SLOGS DOWN AND WILL NOT SHIFT TO ACCELERATE IN A LOWER GEAR...AN EMERGENCY SITUATION COULD KILL SOMEONE. THE DEALER HAS NO SOLUTION. GENESIS HAS NO RESPONSE. THIS HAS HAPPENED MANY TIMES SINCE 7/2017.

Mar 15, 2018 Exterior Lighting

SINCE TAKING DELIVERY OF THE VEHICLE, THE AUTO-LEVELING HEADLIGHTS DO NOT STAY IN ADJUSTMENT, LEADING TO THE LOW 'BEAM' OF LIGHT BEING EITHER WAY TOO LOW, AND THEREFORE NOT ILLUMINATING THE ROADWAY SAFELY, OR BEING TOO HIGH (MOST RECENTLY THE LOW BEAMS WERE HIGHER THAN THE HIGH BEAMS). THE DEALER HA...

Mar 15, 2018 Exterior Lighting

SINCE TAKING DELIVERY OF THE VEHICLE, THE AUTO-LEVELING HEADLIGHTS DO NOT STAY IN ADJUSTMENT, LEADING TO THE LOW 'BEAM' OF LIGHT BEING EITHER WAY TOO LOW, AND THEREFORE NOT ILLUMINATING THE ROADWAY SAFELY, OR BEING TOO HIGH (MOST RECENTLY THE LOW BEAMS WERE HIGHER THAN THE HIGH BEAMS). THE DEALER HA...