High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
We (wife and I) are the owner of a 2022 Genesis GV70. The vehicle has had multiple dangerous incidents affecting steering and driver control. Most recent event (dated 9/11/25): While driving at ~30 mph on city streets, an alarm sounded, the steering suddenly became very stiff, and the word “Emergency” appeared on the dashboard. This condition lasted briefly but made steering extremely difficult. Prior events (approx. six over the past two years): While driving at highway speeds, the vehicle has suddenly begun to swerve side to side with an alarm sounding — even though the lane assist feature was turned off. These incidents occur randomly, without warning, and cannot be reproduced on demand. Each time, she had to fight the steering to maintain control. Dealer inspection: The vehicle was taken to the Genesis dealership after earlier incidents. They found no diagnostic codes and offered no explanation or repair. Safety Concern: This vehicle appears to have a serious safety defect affecting steering control and stability. The unpredictable loss of normal steering or sudden emergency intervention poses a high risk of an accident. I request that NHTSA investigate this issue to determine whether it is part of a wider defect requiring recall or corrective action.
We (wife and I) are the owner of a 2022 Genesis GV70. The vehicle has had multiple dangerous incidents affecting steering and driver control. Most recent event (dated 9/11/25): While driving at ~30 mph on city streets, an alarm sounded, the steering suddenly became very stiff, and the word “Emergency” appeared on the dashboard. This condition lasted briefly but made steering extremely difficult. Prior events (approx. six over the past two years): While driving at highway speeds, the vehicle has suddenly begun to swerve side to side with an alarm sounding — even though the lane assist feature was turned off. These incidents occur randomly, without warning, and cannot be reproduced on demand. Each time, she had to fight the steering to maintain control. Dealer inspection: The vehicle was taken to the Genesis dealership after earlier incidents. They found no diagnostic codes and offered no explanation or repair. Safety Concern: This vehicle appears to have a serious safety defect affecting steering control and stability. The unpredictable loss of normal steering or sudden emergency intervention poses a high risk of an accident. I request that NHTSA investigate this issue to determine whether it is part of a wider defect requiring recall or corrective action.
The contact owns a 2022 Genesis GV70. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. The vehicle was driven to the shoulder of the road. The contact stated that at that point, several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed, and determined that an unknown software update was needed. The software update was performed. The contact was then informed that the battery needed to be replaced. The battery was replaced. The dealer later determined that the battery did not need to be replaced. The contact was informed that, after further diagnostic testing and inspection, the failure was due to an alternator wiring harness failure. The contact was informed that the alternator wiring harness was burned. The contact was informed that it was an unusual failure. The contact was informed that the alternator wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,308.
The contact owns a 2022 Genesis GV70. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. The vehicle was driven to the shoulder of the road. The contact stated that at that point, several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed, and determined that an unknown software update was needed. The software update was performed. The contact was then informed that the battery needed to be replaced. The battery was replaced. The dealer later determined that the battery did not need to be replaced. The contact was informed that, after further diagnostic testing and inspection, the failure was due to an alternator wiring harness failure. The contact was informed that the alternator wiring harness was burned. The contact was informed that it was an unusual failure. The contact was informed that the alternator wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,308.
Vehicle experienced water intrusion through sunroof drainage system during rainfall, causing saturation of interior components and electrical malfunctions. Water accumulated in cup holders, dashboard areas, and saturated headliner materials. Following water exposure, vehicle developed multiple safety-critical electrical failures including: false forward collision avoidance system activation causing unexpected emergency braking with no obstruction present, and improper auto start/stop system engagement during low-speed driving causing vehicle to jerk and stall while in motion. Despite reporting this safety issue immediately, manufacturer Genesis Motor America failed to disclose that this was a known defect covered under Technical Service Bulletin 24-BD-008G. Customer service representatives did not mention existing TSB and refused emergency service appointments, forcing 2-month wait for service scheduling despite life-threatening electrical malfunctions. Customer had to independently discover TSB documentation through research. Only after customer escalated with TSB evidence did Genesis authorize repair. Dealer confirmed drainage system failure and completed repairs per TSB guidelines that manufacturer should have immediately referenced. Genesis's failure to disclose known safety defect and refusal of emergency service created extended exposure to dangerous electrical malfunctions that could result in accidents.
Vehicle experienced water intrusion through sunroof drainage system during rainfall, causing saturation of interior components and electrical malfunctions. Water accumulated in cup holders, dashboard areas, and saturated headliner materials. Following water exposure, vehicle developed multiple safety-critical electrical failures including: false forward collision avoidance system activation causing unexpected emergency braking with no obstruction present, and improper auto start/stop system engagement during low-speed driving causing vehicle to jerk and stall while in motion. Despite reporting this safety issue immediately, manufacturer Genesis Motor America failed to disclose that this was a known defect covered under Technical Service Bulletin 24-BD-008G. Customer service representatives did not mention existing TSB and refused emergency service appointments, forcing 2-month wait for service scheduling despite life-threatening electrical malfunctions. Customer had to independently discover TSB documentation through research. Only after customer escalated with TSB evidence did Genesis authorize repair. Dealer confirmed drainage system failure and completed repairs per TSB guidelines that manufacturer should have immediately referenced. Genesis's failure to disclose known safety defect and refusal of emergency service created extended exposure to dangerous electrical malfunctions that could result in accidents.
SAFETY DEFECT: Water intrusion through defective sunroof drainage system creating electrical hazards. Vehicle exhibits water leakage into interior during rainfall due to clogged sunroof drain hose plugs. Water accumulates in dashboard area, cup holders, and center console where electrical components are located, creating potential for electrical shorts, fires, or system failures. Component Failure: Sunroof drainage system fails to properly channel water away from vehicle interior. Manufacturer has issued Technical Service Bulletin 24-BD-008G acknowledging this defect in GV70 and GV80 models, stating "vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material." Safety Risk: Standing water near electrical systems poses fire hazard and potential electrical failure while driving. Interior materials remain saturated creating mold conditions affecting air quality. Driver visibility may be compromised by water dripping from interior surfaces. Dealer Confirmation: Multiple owners report Genesis service technicians confirming drainage system design cannot handle normal rainfall volumes. Other owners have received warranty repairs for identical symptoms after manufacturer initially resisted. Symptoms: No warning lamps appear. Problem manifests during any rainfall with water appearing in cup holders, dashboard areas, and dripping from interior panels. Issue occurs while vehicle is parked or in motion during rain. Widespread Problem: Manufacturer acknowledgment through official Technical Service Bulletin indicates this affects multiple vehicles with same design defect. Component available for inspection. Status: Manufacturer refuses warranty repair despite published Technical Service Bulletin documenting this exact defect. Additional Details: Approximate date incident occurred: Enter the first date you noticed water intrusion (e.g., "March 15, 2025")
SAFETY DEFECT: Water intrusion through defective sunroof drainage system creating electrical hazards. Vehicle exhibits water leakage into interior during rainfall due to clogged sunroof drain hose plugs. Water accumulates in dashboard area, cup holders, and center console where electrical components are located, creating potential for electrical shorts, fires, or system failures. Component Failure: Sunroof drainage system fails to properly channel water away from vehicle interior. Manufacturer has issued Technical Service Bulletin 24-BD-008G acknowledging this defect in GV70 and GV80 models, stating "vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material." Safety Risk: Standing water near electrical systems poses fire hazard and potential electrical failure while driving. Interior materials remain saturated creating mold conditions affecting air quality. Driver visibility may be compromised by water dripping from interior surfaces. Dealer Confirmation: Multiple owners report Genesis service technicians confirming drainage system design cannot handle normal rainfall volumes. Other owners have received warranty repairs for identical symptoms after manufacturer initially resisted. Symptoms: No warning lamps appear. Problem manifests during any rainfall with water appearing in cup holders, dashboard areas, and dripping from interior panels. Issue occurs while vehicle is parked or in motion during rain. Widespread Problem: Manufacturer acknowledgment through official Technical Service Bulletin indicates this affects multiple vehicles with same design defect. Component available for inspection. Status: Manufacturer refuses warranty repair despite published Technical Service Bulletin documenting this exact defect. Additional Details: Approximate date incident occurred: Enter the first date you noticed water intrusion (e.g., "March 15, 2025")
My vehicle has an electrical sensor issue. The Doors do not always open when fob button is pressed. Locks up and does not perform as described by manufacturer. This makes shopping feel a little scary as we have grown accustomed to a car that would open as we approached it. Not sure from day to day whether it will work or not. The Tailgate does not open and after over a dozen visits and at least fifteen days in the shop there is still no resolution to this problem. This means loading and unloading cargo from a side door. Less than ideal. 15 days with three plus visits. The last event occurred about 10 days ago when the air conditioner went out. We have air but no cool air as the ac compressor stoped working. We had the advantage of the car already being scheduled for the door and gate problem now compounded by the AC unit being broke.
My vehicle has an electrical sensor issue. The Doors do not always open when fob button is pressed. Locks up and does not perform as described by manufacturer. This makes shopping feel a little scary as we have grown accustomed to a car that would open as we approached it. Not sure from day to day whether it will work or not. The Tailgate does not open and after over a dozen visits and at least fifteen days in the shop there is still no resolution to this problem. This means loading and unloading cargo from a side door. Less than ideal. 15 days with three plus visits. The last event occurred about 10 days ago when the air conditioner went out. We have air but no cool air as the ac compressor stoped working. We had the advantage of the car already being scheduled for the door and gate problem now compounded by the AC unit being broke.
Multiple warning indicators are illuminated all of the time. Forward collision, Low brake fluid, brake light, lane departure warning, check lane safety system, check blind spot safety system. Vehicle is still drivable with all of this happening.
Multiple warning indicators are illuminated all of the time. Forward collision, Low brake fluid, brake light, lane departure warning, check lane safety system, check blind spot safety system. Vehicle is still drivable with all of this happening.
I have been getting a number of safety warning lights since about 6 months after buying this car. It is new, under warranty and I am first owner. They were intermittent initially, but have become increasingly frequent and are now associated with a constant warning ping. I have taken the car to FitzGerald Genesis in Clearwater Florida 7 times for this problem. They can reproduce it (and have the codes) but they can not fix it (I took it to Crown Genesis of St. Pete twice for this problem) Genesis has not been interested in repurchasing this car under the lemon law - but offered me 2 car payments to sign a release of liability which I declined. They then called and asked if I could bring the car back for an 8th (really 10th) attempt to fix. They are aware that the safety features are not working (including Adaptive cruise control, lane sensing, forward collision detection, stability control among others) I am in Maine for the summer - but I arranged for a neighbor to drive the car to them. It was in an accident. I am offended that Genesis would ask anyone to drive that car in this unsafe condition. Fortunately, no one was hurt.
I have been getting a number of safety warning lights since about 6 months after buying this car. It is new, under warranty and I am first owner. They were intermittent initially, but have become increasingly frequent and are now associated with a constant warning ping. I have taken the car to FitzGerald Genesis in Clearwater Florida 7 times for this problem. They can reproduce it (and have the codes) but they can not fix it (I took it to Crown Genesis of St. Pete twice for this problem) Genesis has not been interested in repurchasing this car under the lemon law - but offered me 2 car payments to sign a release of liability which I declined. They then called and asked if I could bring the car back for an 8th (really 10th) attempt to fix. They are aware that the safety features are not working (including Adaptive cruise control, lane sensing, forward collision detection, stability control among others) I am in Maine for the summer - but I arranged for a neighbor to drive the car to them. It was in an accident. I am offended that Genesis would ask anyone to drive that car in this unsafe condition. Fortunately, no one was hurt.
The issue started 1/24/2022 9:30pm when the car steering wheel buttons features where off and 2 warning lights on. All self driving mode assistance where off. I took the car to Nashua Hyundai 140 Daniel Webster Hwy, Nashua, NH 03060 tel 603- 888- 8080, i believe was the week of the 31, and they ordered the 3 parts. They told me it was safe to drive the car. During Saturday 1/21 I drove to NYC to meet my cousins for my uncle funeral. I noticed that the car was slightly accelerating itself without no warning. On 1/22 Sunday returning home from NYC, I notice that I had to put the brakes more frequenty. On 1/27/2023, the 3 electric parts were installed and when leaving the dealer the car was not responding to the acceleration (it won run) and abruptly accelerated. Then at the highway US 3 South it started to reduce speed by itself (55/65 zone). Almost 2 car collide with me at the rear at they had to reduce speed abruptly. I returned to the dealer with the warning lights on. The technician plug the computer deffects detector and the system could not detect the error. The warning signs where off. He drove the car and there found the traction control coming on and off causing the car to accelerate and reduced speed by itself. I thought I was not going to make it as they were a lot of trucks near me when I was trying to drive and return to the dealer. I sworn to protect the public health since 2015, I am fulfilling that duty with this report to avoid preventable accident or death. I believe this car advance AI/ML system are blocking access to detection system to detect errors. Which could endanger findings of significant errors that can cause injuries or death while driving. All repairs documented are at the dealer and inside the car. The car still at the dealer as of today if you need to conduct an inspection 1/30,/2023. Also, the Genesis app is not recording malfunctioning until the dealer connect the system. [XXX] Cell [XXX] for any questions INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
The issue started 1/24/2022 9:30pm when the car steering wheel buttons features where off and 2 warning lights on. All self driving mode assistance where off. I took the car to Nashua Hyundai 140 Daniel Webster Hwy, Nashua, NH 03060 tel 603- 888- 8080, i believe was the week of the 31, and they ordered the 3 parts. They told me it was safe to drive the car. During Saturday 1/21 I drove to NYC to meet my cousins for my uncle funeral. I noticed that the car was slightly accelerating itself without no warning. On 1/22 Sunday returning home from NYC, I notice that I had to put the brakes more frequenty. On 1/27/2023, the 3 electric parts were installed and when leaving the dealer the car was not responding to the acceleration (it won run) and abruptly accelerated. Then at the highway US 3 South it started to reduce speed by itself (55/65 zone). Almost 2 car collide with me at the rear at they had to reduce speed abruptly. I returned to the dealer with the warning lights on. The technician plug the computer deffects detector and the system could not detect the error. The warning signs where off. He drove the car and there found the traction control coming on and off causing the car to accelerate and reduced speed by itself. I thought I was not going to make it as they were a lot of trucks near me when I was trying to drive and return to the dealer. I sworn to protect the public health since 2015, I am fulfilling that duty with this report to avoid preventable accident or death. I believe this car advance AI/ML system are blocking access to detection system to detect errors. Which could endanger findings of significant errors that can cause injuries or death while driving. All repairs documented are at the dealer and inside the car. The car still at the dealer as of today if you need to conduct an inspection 1/30,/2023. Also, the Genesis app is not recording malfunctioning until the dealer connect the system. [XXX] Cell [XXX] for any questions INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
The contact owns a 2022 Genesis GV70. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle lost motive power and stalled. The vehicle was restarted and operated normally. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure was mileage was 6,000.
The contact owns a 2022 Genesis GV70. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle lost motive power and stalled. The vehicle was restarted and operated normally. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure was mileage was 6,000.