This Problem Across All Years
Battery begins discharge without warning while driving the vehicle. System begins complete shutdown without warning. Experiencing clunking and or jerking while driving no matter if speed acceleration/deceleration. Infotainment system goes out of function without notice - radio, sound, navigation, and safety cameras included. I feel unsafe during driving this vehicle as it does not give any warning when these issues occur. Once in traffic I had to slam on breaks after the truck just shot off after lightly pressing the gas to move forward. Whenever the vehicle is taken in for inspection, no issues are found. I reported the clunking before, the dealer claimed it was a faulty fuel pump. This is a brand-new vehicle and none of these issues should be happening.
Battery begins discharge without warning while driving the vehicle. System begins complete shutdown without warning. Experiencing clunking and or jerking while driving no matter if speed acceleration/deceleration. Infotainment system goes out of function without notice - radio, sound, navigation, and safety cameras included. I feel unsafe during driving this vehicle as it does not give any warning when these issues occur. Once in traffic I had to slam on breaks after the truck just shot off after lightly pressing the gas to move forward. Whenever the vehicle is taken in for inspection, no issues are found. I reported the clunking before, the dealer claimed it was a faulty fuel pump. This is a brand-new vehicle and none of these issues should be happening.
Please see uploaded document for full description.
Please see uploaded document for full description.
I bought my 2021 GV80 used with 15,500 miles. After driving not even 100 miles, we experienced the vehicle stalling and having no power. Giving it gas, the RPM's would not rise and the engine then shut off. The engine light briefly turned on but did not stay on. After the car shut down and turned back on, we kept driving. We took the vehicle immediately to the dealer where they proceeded to tell us there is nothing wrong because the diagnostics came back fine. But now this exact same thing has happened on 7 different occasions after driving a little over 1,000 miles. This has happened on the freeway, on busy intersections and feel unsafe to drive. On one occasion, we were almost hit from behind because we stalled making a left at a buy intersection. I took it back to a Genesis dealer and one week in their service, we were told they can't duplicate it and we should pick it up. Again, I do not feel safe driving this vehicle. There are no recalls but many complaints about this same problem and no recourse to fix this.
I bought my 2021 GV80 used with 15,500 miles. After driving not even 100 miles, we experienced the vehicle stalling and having no power. Giving it gas, the RPM's would not rise and the engine then shut off. The engine light briefly turned on but did not stay on. After the car shut down and turned back on, we kept driving. We took the vehicle immediately to the dealer where they proceeded to tell us there is nothing wrong because the diagnostics came back fine. But now this exact same thing has happened on 7 different occasions after driving a little over 1,000 miles. This has happened on the freeway, on busy intersections and feel unsafe to drive. On one occasion, we were almost hit from behind because we stalled making a left at a buy intersection. I took it back to a Genesis dealer and one week in their service, we were told they can't duplicate it and we should pick it up. Again, I do not feel safe driving this vehicle. There are no recalls but many complaints about this same problem and no recourse to fix this.
Genesis 2021 GV 80 2.5 4 cylinder. Engine light on for the 3rd time. previous fixes did not fix the problem. Reported it to the corporate office. Still waiting after one week to have some one contact. No resolution to the problem yet.
Genesis 2021 GV 80 2.5 4 cylinder. Engine light on for the 3rd time. previous fixes did not fix the problem. Reported it to the corporate office. Still waiting after one week to have some one contact. No resolution to the problem yet.
The contact owns a 2021 Genesis GV80. The contact stated that while stopped at a turning lane, the engine warning light was illuminated. The engine control system warning message had appeared on the display screen. The contact also received an email from the manufacturer that a possible condition had been detected within the engine control system and a full check was needed whenever convenient with a preferred dealer. The dealer was made aware of the failure on numerous occasions but had not called the contact back. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer for diagnosis. The failure mileage was approximately 1,900.
The contact owns a 2021 Genesis GV80. The contact stated that while stopped at a turning lane, the engine warning light was illuminated. The engine control system warning message had appeared on the display screen. The contact also received an email from the manufacturer that a possible condition had been detected within the engine control system and a full check was needed whenever convenient with a preferred dealer. The dealer was made aware of the failure on numerous occasions but had not called the contact back. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer for diagnosis. The failure mileage was approximately 1,900.
The contact owns a 2021 Genesis GV80. The contact stated while driving 35 mph, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The technician disengaged the check engine warning light senor however, the failure recurred three times. The manufacturer was not notified of the failure. The failure mileage was approximate 300
The contact owns a 2021 Genesis GV80. The contact stated while driving 35 mph, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The technician disengaged the check engine warning light senor however, the failure recurred three times. The manufacturer was not notified of the failure. The failure mileage was approximate 300
UNDER 30 DAYS OF PURCHASE AND UNDER 1000 MILES - CHECK ENGINE LIGHT KEPT COMING ON-A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM. TWO TRIPS TO SERVICE DEPARTMENT, PART IS ON BACK ORDER UNTIL JUNE. SERVICE DEPT HAS VEHICLE FOR LONGER THAN I HAVE OWN THE CAR.
UNDER 30 DAYS OF PURCHASE AND UNDER 1000 MILES - CHECK ENGINE LIGHT KEPT COMING ON-A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM. TWO TRIPS TO SERVICE DEPARTMENT, PART IS ON BACK ORDER UNTIL JUNE. SERVICE DEPT HAS VEHICLE FOR LONGER THAN I HAVE OWN THE CAR.